WEBVTT - Survival Tech 0:00:00.800 --> 0:00:03.800 The one thing hackers want you to know about Bluetooth 0:00:03.920 --> 0:00:08.600 on the iPhone, When Disney will crack down on password sharing, 0:00:08.880 --> 0:00:13.520 and which music service is raising prices? Why you should 0:00:13.520 --> 0:00:17.120 clean your smartphone band, your smart watch band, I should say, 0:00:17.160 --> 0:00:22.040 and your tech questions answered? What's going on? I'm Rich 0:00:22.120 --> 0:00:24.239 Dimiro and this is Rich on Tech. You know the 0:00:24.239 --> 0:00:26.880 show is live because I make mistakes like a real human. 0:00:27.520 --> 0:00:28.360 No AI here. 0:00:29.000 --> 0:00:30.800 This is the show where I talk about the tech 0:00:30.840 --> 0:00:33.920 stuff I think you should know about. It's also the 0:00:34.080 --> 0:00:38.280 place where I answer your questions about technology. 0:00:38.400 --> 0:00:39.720 I believe that tech should. 0:00:39.440 --> 0:00:43.800 Be interesting, useful and fun. And guess what phone lines 0:00:43.840 --> 0:00:46.360 are now open so you can hop on and join in. 0:00:47.120 --> 0:00:50.880 It's triple eight Rich one oh one. That's eight eight 0:00:51.000 --> 0:00:55.040 eight seven four to two four one zero one. Give 0:00:55.040 --> 0:00:57.440 me a call if you have a question about technology. 0:00:57.880 --> 0:01:01.040 Email is also an option. Just go to rich on 0:01:01.160 --> 0:01:06.120 tech dot tv and hit contact. Saw the teenage Mutant 0:01:06.200 --> 0:01:11.080 Ninja Turtles movie last night, Mutant Mayhem, and the movie 0:01:11.160 --> 0:01:14.240 was fine. It was definitely a unique form of animation. 0:01:14.959 --> 0:01:17.440 Kids liked it. It was you know, brought back some 0:01:17.520 --> 0:01:20.800 memories from being a kid and all that eighties nostalgia. 0:01:21.360 --> 0:01:24.479 But what I really liked about the movie was the soundtrack. 0:01:25.200 --> 0:01:28.880 You could tell they really had some thought into the 0:01:29.040 --> 0:01:31.840 cool songs that they chose for that soundtrack. And so 0:01:32.560 --> 0:01:34.840 it's not very often that I watch a movie and 0:01:34.880 --> 0:01:37.800 then go ahead and download the soundtrack and listen to it. 0:01:37.800 --> 0:01:40.759 It's just very very cool. So we've got some great 0:01:40.840 --> 0:01:44.720 guests coming on this week. We're gonna talk about robocalls 0:01:44.840 --> 0:01:49.000 and spam calls. We've got a guest from True Caller, 0:01:49.080 --> 0:01:51.080 the app that can help you block some of that stuff. 0:01:51.520 --> 0:01:55.520 Then we've got Desmond Wheatley, President and CEO of Beam Global. 0:01:56.040 --> 0:02:01.160 I checked out their sustainable ev charging that fits into 0:02:01.280 --> 0:02:04.400 a standard parking spot. It's solar, it has a battery, 0:02:04.480 --> 0:02:07.320 and it charges cars. That's very cool. And later on 0:02:07.360 --> 0:02:09.359 in the show, Ben Showon is going to join us. 0:02:09.400 --> 0:02:11.840 He is from nine to five Google. He is going 0:02:11.919 --> 0:02:15.320 to have his review of the ADT self set up 0:02:15.520 --> 0:02:20.280 security system. Now, if you are following the news in 0:02:20.360 --> 0:02:24.280 any way, shape or form, you know that southern California 0:02:24.600 --> 0:02:28.280 is just going to be hit with some sort of 0:02:28.320 --> 0:02:32.360 tropical storm or hurricane. We're not really sure, but let 0:02:32.440 --> 0:02:35.800 me tell you how this all started I okay, it's 0:02:35.960 --> 0:02:39.680 just the wildest story. I am sitting at my house 0:02:39.919 --> 0:02:42.560 on I don't know what it was Wednesday night, Tuesday night, 0:02:42.600 --> 0:02:45.639 whatever it was earlier this week, and I'm testing out 0:02:45.639 --> 0:02:49.480 this new weather app. It's called Tomorrow Weather by Tomorrow, 0:02:49.720 --> 0:02:54.480 and I highly recommend you download it. It's tomorrow dot Io. 0:02:54.480 --> 0:02:57.799 Tomorrow dot Io is the app. And so someone told 0:02:57.800 --> 0:02:59.360 me about this app a couple of weeks ago. I've 0:02:59.360 --> 0:03:01.200 had it on my phone and so I was just 0:03:01.280 --> 0:03:03.360 kind of browsing the app because I really have grown 0:03:03.400 --> 0:03:06.320 to like the way this app presents things. And one 0:03:06.320 --> 0:03:08.440 of the cool features about this app is it has 0:03:08.520 --> 0:03:10.960 what's called a storm tracker, and you can tap this 0:03:11.000 --> 0:03:12.680 button on the app and next thing you know, it 0:03:12.720 --> 0:03:14.560 will show you where all the storms are. And actually, 0:03:14.600 --> 0:03:16.200 now I remember why I was doing this. I was 0:03:16.400 --> 0:03:18.320 looking at this app for my mom because she was 0:03:18.360 --> 0:03:20.079 flying out, and so I was kind of tracking the 0:03:20.120 --> 0:03:22.600 storm on the East coast and I tapped this storm 0:03:22.680 --> 0:03:24.840 tracker button and all of a sudden, I see this 0:03:25.000 --> 0:03:29.000 giant storm off the coast of not California, yet it 0:03:29.000 --> 0:03:31.120 was all the way down below, kind of near the 0:03:31.160 --> 0:03:35.400 tip of Mexico, Cabo and I'm like, wait a second, 0:03:35.440 --> 0:03:38.760 and it's showing the trajectory right towards southern California. And 0:03:38.800 --> 0:03:40.640 I said, well, this app isn't very good. 0:03:41.160 --> 0:03:42.080 This is a mistake. 0:03:42.680 --> 0:03:47.280 There's no storm barreling towards southern California. And sure enough, 0:03:48.000 --> 0:03:52.640 I go to a KTLA website and one minute before 0:03:52.760 --> 0:03:58.760 they had posted Hurricane Hillary or tropical storm headed towards 0:03:59.000 --> 0:04:02.640 southern California. And I said, wait, what when does this 0:04:02.720 --> 0:04:06.200 ever happen? And sure enough this app was right. And 0:04:06.240 --> 0:04:08.840 so now I'm really a fan of this app. So 0:04:08.920 --> 0:04:10.360 what's neat about this app is that it can do 0:04:10.400 --> 0:04:12.560 all kinds of weather predictions. It can track the storm, 0:04:12.600 --> 0:04:14.680 it can show you the trajectory. It just does it 0:04:14.720 --> 0:04:16.680 in a really nice way. I'm sure other apps do 0:04:16.760 --> 0:04:18.960 similar things, but I'm always on the lookout for a 0:04:18.960 --> 0:04:22.320 weather app that does stuff really nice and really neat. Anyway, 0:04:22.400 --> 0:04:24.159 I tell you all this not to get you to 0:04:24.200 --> 0:04:26.720 download that app, but to really kind of we don't 0:04:26.720 --> 0:04:29.520 know what's going to happen with this storm, but you 0:04:29.640 --> 0:04:32.960 have to be prepared, and with today's smartphones and everything, 0:04:33.279 --> 0:04:35.480 there are some ways you can prepare yourself. So I'm 0:04:35.480 --> 0:04:37.000 going to go through some of the things that I 0:04:37.040 --> 0:04:41.039 have researched to help you prepare. Number one, you gotta 0:04:41.200 --> 0:04:43.760 make sure your phone is charged in situations like this, 0:04:43.920 --> 0:04:46.720 don't go to sleep with your phone on five, ten, 0:04:46.839 --> 0:04:50.119 twenty percent, even halfway, just don't do it. The second 0:04:50.200 --> 0:04:53.120 thing you need to do charge up those portable batteries. 0:04:53.120 --> 0:04:56.000 So if you have a portable battery, charge it up. 0:04:56.160 --> 0:04:58.159 Make sure you know where those things are. Make sure 0:04:58.200 --> 0:05:00.599 that the flashlight is charged and ready to go, and 0:05:00.600 --> 0:05:02.039 you've got fresh batteries in there. 0:05:02.360 --> 0:05:03.880 Make sure you know where this stuff is. 0:05:04.200 --> 0:05:06.240 If you have one of those like portable like those 0:05:06.360 --> 0:05:10.520 giant battery packs like Jackerie is a company that makes 0:05:10.560 --> 0:05:15.159 them portable power, make sure you charge those up as well. 0:05:15.200 --> 0:05:17.760 And of course find your radio if you have a 0:05:17.800 --> 0:05:21.560 portable radio. Those are really good in situations like this. Now, 0:05:22.960 --> 0:05:25.239 there's an app that I tested which I thought would 0:05:25.240 --> 0:05:29.000 sound really cool. It's called Bridge Fi, and this is 0:05:29.279 --> 0:05:34.039 bri dg E f Y And this app is supposedly 0:05:34.240 --> 0:05:37.240 supposed to be good in a disaster situation because it 0:05:37.320 --> 0:05:40.880 uses Bluetooth on your phone and a phone nearby to 0:05:40.960 --> 0:05:43.600 let you chat with friends even when there's no Internet, 0:05:44.200 --> 0:05:46.600 so it works from a distance about three hundred and 0:05:46.600 --> 0:05:49.479 thirty feet this is a football field, and if you 0:05:49.480 --> 0:05:51.840 need to text someone that's further than that, it kind 0:05:51.880 --> 0:05:54.919 of hops your message among other users in the area. 0:05:55.040 --> 0:05:57.160 So the idea is that if everyone has this app 0:05:57.160 --> 0:06:00.080 on their phone, all their Bluetooth is working, it's creating 0:06:00.120 --> 0:06:04.000 a local network. The problem is I was not able 0:06:04.040 --> 0:06:05.800 to get this app to work. So you may be 0:06:05.960 --> 0:06:08.760 reading over the weekend a whole bunch of these emergency apps, 0:06:08.800 --> 0:06:10.840 and this is probably going to be mentioned over and over. 0:06:11.279 --> 0:06:13.720 I could not get it to work. But what's really 0:06:13.760 --> 0:06:16.880 neat about this app that if it worked, it would be. 0:06:16.800 --> 0:06:17.960 Really really useful. 0:06:18.560 --> 0:06:20.800 So I got my name to show up on different 0:06:20.839 --> 0:06:22.599 phones in my house, but I can never get the 0:06:22.640 --> 0:06:27.159 messages to carry through. But there's also a public group chat, 0:06:27.440 --> 0:06:30.599 which theoretically anyone in your neighborhood that has this app 0:06:30.640 --> 0:06:33.680 could hop on and chat. That would be really useful 0:06:33.720 --> 0:06:35.960 if the internet went out or if the power went out. 0:06:36.240 --> 0:06:39.040 But quite frankly, I could not get this to work. 0:06:39.080 --> 0:06:41.039 So you can download it, you can try it see 0:06:41.040 --> 0:06:43.000 if it works with your loved ones in your house. 0:06:43.279 --> 0:06:45.360 But for me personally, I could not get it to work. 0:06:45.400 --> 0:06:47.840 Maybe it was a setting on my phone. I don't know. 0:06:48.839 --> 0:06:50.359 The other app that a lot of people like is 0:06:50.360 --> 0:06:53.800 called Zelo Zello. This is an app that turns your 0:06:53.839 --> 0:06:56.760 phone into a walkie talkie. It's nothing new, it's been 0:06:56.800 --> 0:06:59.480 around for a long time. People really like it. It's 0:06:59.520 --> 0:07:03.120 available on iOS and Android. The problem with that is 0:07:03.160 --> 0:07:05.760 that it does need internet service, so if your mobile 0:07:05.760 --> 0:07:08.880 internet or your WiFi went down, that app would not 0:07:09.040 --> 0:07:12.480 be much help. But people do like it because it 0:07:12.560 --> 0:07:15.800 pretty much turns your phone into a walkie talkie. The 0:07:15.880 --> 0:07:20.520 FEMA app FEMA. This is from the Federal Emergency Management Agency. 0:07:21.040 --> 0:07:23.120 This is an app that provides you with all kinds 0:07:23.160 --> 0:07:27.080 of disaster resources. It's available for Apple and Android devices. 0:07:27.480 --> 0:07:29.760 You can get weather alerts in real time from the 0:07:29.880 --> 0:07:32.920 National Weather Service for up to five locations. You can 0:07:33.000 --> 0:07:35.960 learn about nearby shelters if you have to evacuate, and 0:07:36.000 --> 0:07:38.880 it also has a bunch of safety tips, disaster assistants, 0:07:38.960 --> 0:07:42.680 and preparedness reminders, so that's a good app as well. 0:07:42.800 --> 0:07:46.440 The FEMA app now red Cross also has an app 0:07:46.480 --> 0:07:50.239 called the First Aid App, and this puts expert advice 0:07:50.280 --> 0:07:53.280 for common emergencies on your phone, so you can kind 0:07:53.280 --> 0:07:55.360 of learn about this stuff before you actually need to 0:07:55.480 --> 0:07:58.440 use it. And it's really wild, Like I'm not trained 0:07:58.480 --> 0:08:00.680 in anything like CPR or things like that, but my 0:08:00.720 --> 0:08:04.840 wife is. And it's really reassuring to have someone around 0:08:04.840 --> 0:08:07.560 that kind of knows what they're doing in an emergency situation. 0:08:07.760 --> 0:08:11.440 So the more you can prepare that way, the better. Now, 0:08:11.440 --> 0:08:14.160 when it comes to location sharing, Life three sixty is 0:08:14.200 --> 0:08:16.000 a good app if you want to share location with 0:08:16.040 --> 0:08:18.040 friends and family that is cross platform. 0:08:18.040 --> 0:08:20.280 It works really well. If you're just. 0:08:20.200 --> 0:08:23.480 On iOS, you can use find my to see where 0:08:23.640 --> 0:08:26.360 friends and family are that are linked up with you, 0:08:26.360 --> 0:08:28.240 you know that are all on your Apple ID or 0:08:28.320 --> 0:08:30.480 people who have agreed to share their. 0:08:30.360 --> 0:08:31.200 Location with you. 0:08:31.800 --> 0:08:35.160 Now on Android, there's a little feature that's actually quite useful. 0:08:36.200 --> 0:08:39.240 This is on Google Maps. If you locate yourself, you'll 0:08:39.240 --> 0:08:41.280 see a blue circle on the map. If you tap 0:08:41.400 --> 0:08:44.600 that circle up will pop up a message that says 0:08:44.640 --> 0:08:47.800 share location. You can share your location with anyone for 0:08:47.840 --> 0:08:50.440 a predetermined amount of time. You can say share my 0:08:50.520 --> 0:08:53.520 location for an hour, or share my location until I 0:08:53.600 --> 0:08:56.920 turn this feature off. That's a really handy feature and 0:08:56.960 --> 0:08:59.800 it does work cross platforms, so that's very very nice to. 0:08:59.720 --> 0:09:01.600 Know out now. 0:09:01.600 --> 0:09:04.920 When it comes to SOS, this is there's a bunch 0:09:04.920 --> 0:09:08.040 of built in emergency features on the iPhone and Android. 0:09:08.080 --> 0:09:11.439 You should familiarize yourself with this. On the iPhone, if 0:09:11.440 --> 0:09:13.880 you press and hold the power button and the volume 0:09:13.960 --> 0:09:16.720 up button for a couple of seconds, you will see 0:09:16.760 --> 0:09:21.920 emergency call. So that way you can immediately activate the 0:09:21.960 --> 0:09:25.520 SOS feature on the iPhone. You can also turn on 0:09:25.559 --> 0:09:28.199 the option in settings to just press the side button 0:09:28.320 --> 0:09:31.400 five times, and so if you're just like in a 0:09:31.480 --> 0:09:33.440 hurry you don't really know how to dial nine one one, 0:09:33.800 --> 0:09:35.720 or if you're in a different country. This will work 0:09:35.840 --> 0:09:38.440 in any country because the iPhone kind of knows where 0:09:38.480 --> 0:09:42.400 you are and it will immediately dial emergency services. And 0:09:42.440 --> 0:09:44.240 you can set it to have a countdown time or 0:09:44.320 --> 0:09:46.560 you can just do it immediately. Again, you have to 0:09:46.559 --> 0:09:50.240 turn that on in settings, so definitely check that out 0:09:50.720 --> 0:09:53.120 now if you have a new iPhone, iPhone fourteen and 0:09:53.200 --> 0:09:55.480 fourteen pro and this saved a lot of lives over 0:09:55.520 --> 0:10:00.120 in Hawaii. Apparently, Emergency SOS via satellite this is a 0:10:00.200 --> 0:10:04.920 new feature, so this routes your emergency texts over a 0:10:04.960 --> 0:10:06.960 satellite see you have to have a clear view of 0:10:06.960 --> 0:10:08.720 the sky, and this is something that's a little bit 0:10:08.720 --> 0:10:11.280 tricky to do, so I would recommend if you have 0:10:11.320 --> 0:10:15.400 an iPhone fourteen or fourteen Pro, go into the settings, 0:10:15.720 --> 0:10:19.320 go into Settings SOS and scroll all the way down 0:10:19.360 --> 0:10:22.199 and if you see Emergency SOS via Satellite, you can 0:10:22.240 --> 0:10:24.960 try a demo of that feature. You can also share 0:10:25.000 --> 0:10:28.280 your location over satellite in the Find My app if 0:10:28.320 --> 0:10:30.760 you open the app and tap me, you can see that. 0:10:31.360 --> 0:10:34.400 Now on Android they have similar features, not the satellite 0:10:34.480 --> 0:10:36.960 just yet, but go ahead on Android and set up 0:10:36.960 --> 0:10:41.240 your emergency contacts in your settings, go to Settings Safety 0:10:41.280 --> 0:10:44.440 and Emergency and then of course they also have a 0:10:44.480 --> 0:10:47.720 similar Press the side button five times to activate. You 0:10:47.760 --> 0:10:52.280 go into Settings Safety and Emergency Emergency SOS and there's 0:10:52.320 --> 0:10:55.439 also a feature called Emergency Sharing. This will send your 0:10:55.440 --> 0:10:59.040 current location and a request for help to your emergency contacts. 0:10:59.280 --> 0:11:01.520 You can include a f in five seconds of audio. 0:11:01.640 --> 0:11:05.679 I tested this last weekend. I sent an emergency picture 0:11:05.760 --> 0:11:08.760 and audio to my mother in law by accident. She 0:11:08.920 --> 0:11:12.920 was very surprised. Thankfully the picture was of my legs 0:11:14.280 --> 0:11:16.600 and I had pants on, because that would have been 0:11:16.679 --> 0:11:19.880 really really emergent. Really that would have been a new emergency. 0:11:21.080 --> 0:11:23.840 And finally, on iPhone and Android, you might have gotten 0:11:23.880 --> 0:11:26.360 a wireless emergency alert in the past and you might 0:11:26.400 --> 0:11:28.440 have said I don't want these alerts on, and you 0:11:28.520 --> 0:11:31.320 might have turned them off in your haste. I would 0:11:31.320 --> 0:11:33.280 say it's probably a good time to turn them back on. 0:11:33.800 --> 0:11:38.040 Go into iPhone Settings and then Notifications and scroll all 0:11:38.080 --> 0:11:40.520 the way down past your list of apps. You'll see 0:11:40.520 --> 0:11:43.760 government alerts and you can turn on emergency alerts and 0:11:43.800 --> 0:11:48.520 public safety alerts. Android very similar. Go into Settings Safety 0:11:48.559 --> 0:11:52.080 and Emergency, wireless emergency alerts and you can turn those 0:11:52.080 --> 0:11:55.600 on again. If you're on Android, go into Settings Safety 0:11:55.679 --> 0:11:58.559 and Emergency. That is your friend today to check out 0:11:58.600 --> 0:12:02.760 all of the different safety features on iPhone notifications and 0:12:02.880 --> 0:12:08.079 also inside the SOS features SOS and Emergency that's where 0:12:08.080 --> 0:12:10.200 you're going to find all of those features as well. 0:12:10.400 --> 0:12:13.839 Emergency SOS is the actual label. All right, I know 0:12:13.920 --> 0:12:15.160 he gave you a lot. I put it all on 0:12:15.200 --> 0:12:18.360 my website rich on tech dot TV. Just hit the 0:12:18.400 --> 0:12:20.880 banner at the top and you can see links to 0:12:20.960 --> 0:12:24.160 everything that I mentioned in today's show. All right, coming 0:12:24.240 --> 0:12:26.480 up your calls at Triple eight. Rich One oh one 0:12:26.600 --> 0:12:29.120 eight eight eight seven four to two, four to one 0:12:29.240 --> 0:12:31.720 zero one. Give me a call if you have a 0:12:31.800 --> 0:12:35.360 question about technology. My name is rich DeMuro and you 0:12:35.880 --> 0:12:43.560 are listening to Rich on Tech. Welcome back to rich 0:12:43.640 --> 0:12:47.560 on Tech. Rich DeMuro here talking technology with you. I 0:12:47.600 --> 0:12:49.640 know I went through a lot in the first segment 0:12:49.640 --> 0:12:52.319 when it comes to emergency preparedness. And I'm not one 0:12:52.320 --> 0:12:54.920 of these people that you know. I'm not trying to 0:12:55.200 --> 0:12:57.400 say doom and gloom is happening, but you have to 0:12:57.400 --> 0:12:59.840 be prepared. And it's better to be informed about this 0:13:00.280 --> 0:13:03.920 and have nothing happen then to be scrambling if something 0:13:03.960 --> 0:13:06.520 does happen. We don't know what the extent of this 0:13:06.600 --> 0:13:10.160 storm is going to be, but it is always, always, 0:13:10.240 --> 0:13:12.160 always best to be prepared. And I'm getting a lot 0:13:12.200 --> 0:13:15.000 of questions from my kids because they're hearing a lot 0:13:15.040 --> 0:13:16.800 of stuff, they're seeing a lot of stuff. I'm sure 0:13:16.840 --> 0:13:19.440 you are too, So it's always best to just be 0:13:19.480 --> 0:13:21.240 in the driver's seat when it comes to all of 0:13:21.280 --> 0:13:24.679 this stuff. By the way, charge electric cars too and 0:13:24.920 --> 0:13:28.800 gas up. Those are two things I covered hurricanes back 0:13:28.800 --> 0:13:31.640 in my early days of my career, and I will 0:13:31.679 --> 0:13:32.319 never forget. 0:13:32.360 --> 0:13:35.599 We were in what was would turn out to be Katrina. 0:13:36.120 --> 0:13:39.600 And we were in Mobile, Alabama, I believe when it hit, 0:13:39.760 --> 0:13:43.720 and it was or where we Pensacola, I can't remember. 0:13:43.760 --> 0:13:46.440 We were somewhere in the south and we were in place. 0:13:46.520 --> 0:13:49.640 And the toughest thing in the morning was when this 0:13:49.720 --> 0:13:52.680 storm was just beginning to hit, was trying to find gas. 0:13:52.679 --> 0:13:55.000 We must have driven for an hour to find gas. 0:13:55.400 --> 0:13:58.040 And so that is another thing that's always smart to 0:13:58.200 --> 0:14:00.400 gas up. I never, at this point in my life life, 0:14:00.679 --> 0:14:03.240 I never go to sleep without less, you know, less 0:14:03.280 --> 0:14:05.960 than like a quarter tank or something. But I you know, 0:14:06.000 --> 0:14:09.120 in emergency situations, always always always have a full tank. 0:14:09.600 --> 0:14:14.040 All right, let's go to Dennis. Dennis is in Corona, California. Dennis, 0:14:14.040 --> 0:14:16.600 you're on with Rich, very rich. 0:14:17.400 --> 0:14:19.880 So I have a I have two daughters, nine and eleven, 0:14:20.280 --> 0:14:25.040 and it seems like all their schoolmates have phones and 0:14:25.200 --> 0:14:29.760 they're not clamshells. They're all smartphones. I'd like to get 0:14:29.760 --> 0:14:35.040 your opinion on how to desk to monitor. I have 0:14:35.120 --> 0:14:38.880 two old old iPhone sevens that I was thinking about 0:14:39.280 --> 0:14:43.680 getting on and giving those to them, but you know, 0:14:43.680 --> 0:14:45.600 I don't want to have to ask for their phone 0:14:45.640 --> 0:14:48.280 and figure out something after the fact. You know, I'd 0:14:48.360 --> 0:14:51.400 like to be able to monitor their social media, their 0:14:51.440 --> 0:14:55.080 texts and just make sure there's nothing you know, with 0:14:55.200 --> 0:14:59.680 that independence comes some vulnerability. Yeah, so I just want 0:14:59.680 --> 0:15:02.000 to get your your opinion on I mean, I guess 0:15:02.400 --> 0:15:04.480 I might have to go through each of their social 0:15:04.520 --> 0:15:08.000 media apps and try to put rental controls on all 0:15:08.040 --> 0:15:10.160 of it. But I don't know if there's one encompassing 0:15:10.200 --> 0:15:12.800 app that sort of helps facilitate that. 0:15:13.320 --> 0:15:13.520 Yeah. 0:15:14.880 --> 0:15:18.120 Well, first off, good luck, because this is not easy, 0:15:18.160 --> 0:15:20.800 and I have two kids, and you know, I've got 0:15:20.840 --> 0:15:23.320 a whole bunch of precautions in place, and let me 0:15:23.360 --> 0:15:26.720 tell you, it's a headache. But it's also good at 0:15:26.720 --> 0:15:30.080 the same time, and it's also very, very complicated. Just today, 0:15:30.120 --> 0:15:32.680 my kids were complaining because they couldn't use Facebook Messenger 0:15:32.840 --> 0:15:36.000 to chat with their friends because I had it blocked 0:15:36.040 --> 0:15:39.280 at the network level, because you know, just because why 0:15:39.360 --> 0:15:41.000 do they need that? But now they're getting to the 0:15:41.000 --> 0:15:43.040 age where they want it. So a couple of things 0:15:43.480 --> 0:15:46.400 to look at. Number one, start with the screen time 0:15:46.600 --> 0:15:51.080 parental controls inside the iPhone. They're kind of complicated, but 0:15:51.160 --> 0:15:53.440 you can do a lot from there in limiting what 0:15:53.480 --> 0:15:57.080 they can do at the network level. You may want 0:15:57.120 --> 0:16:00.120 to look into a router that allows you to do 0:16:00.200 --> 0:16:03.880 things like block adult websites or block any sites. I've 0:16:03.960 --> 0:16:06.440 an EO and I can go through and block pretty 0:16:06.480 --> 0:16:10.240 much any popular website at the network level, which is 0:16:10.360 --> 0:16:11.280 really handy. 0:16:12.120 --> 0:16:13.560 And then if you want something that's. 0:16:13.440 --> 0:16:17.400 More full serviced, I would check out two services. The 0:16:17.440 --> 0:16:22.080 first is Bark b A RK. These are parntal controls 0:16:22.120 --> 0:16:24.280 that do all the things that you were talking about, 0:16:24.360 --> 0:16:27.480 monitor social media, texting, but you have to understand that 0:16:27.560 --> 0:16:30.800 some of those things are limited based on the iOS 0:16:31.240 --> 0:16:35.480 operating system. And the other one is AURA au Area, 0:16:36.240 --> 0:16:38.640 So I would check those things out. Those are the 0:16:38.680 --> 0:16:41.720 main platforms that I would look at, and I think 0:16:41.960 --> 0:16:44.280 using a combination of those things is going. 0:16:44.280 --> 0:16:44.720 To help you. 0:16:45.200 --> 0:16:48.680 The router that I like that has Bark built in 0:16:48.960 --> 0:16:53.080 is Villo Vilo, so you can check that out. They 0:16:53.120 --> 0:16:56.000 have a partnership with Bark and so you can get everything. 0:16:55.720 --> 0:16:57.560 Kind of all in one. 0:16:57.720 --> 0:17:00.520 But Dennis, no easy solution to this, but definitely I'm 0:17:00.520 --> 0:17:02.480 glad as a parent that you are looking into this 0:17:02.600 --> 0:17:04.000 and you are being proactive. 0:17:04.440 --> 0:17:05.760 Good luck with that, all. 0:17:05.760 --> 0:17:07.679 Right, coming up, we're going to talk about robo calls, 0:17:07.840 --> 0:17:09.680 why do we get them, and how to stop them 0:17:09.800 --> 0:17:15.840 right here on rich on Tech. Welcome back to rich 0:17:15.920 --> 0:17:19.880 On Tech. Rich DeMuro here talking technology with you at 0:17:20.000 --> 0:17:23.600 triple eight Rich one oh one. That's eight eight eight 0:17:23.880 --> 0:17:29.320 seven four to two four one zero one. We've all 0:17:29.400 --> 0:17:34.919 had that phone call, the spam call, the scam call. 0:17:34.800 --> 0:17:35.680 The robo call. 0:17:35.800 --> 0:17:38.719 They are annoying and True Caller is one of the 0:17:38.760 --> 0:17:43.639 apps that is trying to battle these calls. On the 0:17:43.680 --> 0:17:46.840 line is Clayton Leah Bratton of True Caller. Thanks so 0:17:46.920 --> 0:17:48.600 much for joining me today, be. 0:17:48.800 --> 0:17:52.080 Rich, thanks for having me soho really great to be here. 0:17:52.240 --> 0:17:56.679 Yeah, let's talk about robo calls in general, because I 0:17:56.720 --> 0:17:59.600 don't understand in twenty twenty three why we're still getting them. 0:17:59.680 --> 0:18:00.399 Can you explain? 0:18:01.880 --> 0:18:04.159 Yeah, I think the reason why we're getting them that is, 0:18:04.320 --> 0:18:06.719 as long as humans have had money, somebody else has 0:18:06.760 --> 0:18:08.920 wanted to take it from them. And the people who 0:18:08.920 --> 0:18:14.040 are perpetrating these fraudulent schemes are both astute technologists, so 0:18:14.080 --> 0:18:17.040 they know how to get through the systems, and they 0:18:17.119 --> 0:18:21.120 are very accomplished psychologists and social engineers, and so it's 0:18:21.160 --> 0:18:23.080 just a numbers game, right If they're able to get 0:18:23.119 --> 0:18:26.960 through to vulnerable people, and we think that we're not vulnerable, 0:18:27.000 --> 0:18:28.720 but at any given moment, you could be. And they're 0:18:28.720 --> 0:18:31.400 getting more sophisticated than their scams. So this is two 0:18:31.440 --> 0:18:34.000 thousand and nine. True Caller has now grown to over 0:18:34.000 --> 0:18:37.480 three hundred and fifty million monthly active users globally in 0:18:37.520 --> 0:18:40.040 forty two countries. This is a global problem, right, It's 0:18:40.040 --> 0:18:42.760 an international problem. So we're going to do something about it. 0:18:43.600 --> 0:18:46.359 So you mentioned that they're trying to you know, scam 0:18:46.440 --> 0:18:48.920 us or get money. I mean, is that really always 0:18:48.920 --> 0:18:50.400 what it comes down to, where they're trying to sell, 0:18:50.440 --> 0:18:51.840 like even like a sales pitch. 0:18:51.960 --> 0:18:53.679 Is that like a scam usually? 0:18:54.640 --> 0:18:56.359 Well, I think it's important for people to remember there 0:18:56.359 --> 0:18:59.080 are legitimate global calls, right. It could be a pharmacy, 0:18:59.119 --> 0:19:01.879 it could be traveling hospitality, and they use machines to 0:19:02.240 --> 0:19:06.080 dial masses of people for notifications. School systems aren't known 0:19:06.160 --> 0:19:07.760 for that. That's technically a robo call. 0:19:08.640 --> 0:19:09.400 But when they are. 0:19:09.359 --> 0:19:13.320 Used for nefarious purposes, they're not always outright fraud, like 0:19:13.359 --> 0:19:15.240 giving your credit card or send me an Apple gift 0:19:15.240 --> 0:19:17.479 card or something like that. Sometimes they're just collecting your 0:19:17.480 --> 0:19:20.439 personal information. So it could be a senior citizen, a 0:19:20.520 --> 0:19:23.840 medicare fraud scam, and all they really want to do 0:19:23.920 --> 0:19:27.000 is to get more detailed personal information they can leverage 0:19:27.040 --> 0:19:29.320 for identity theft in the future. So it's not always 0:19:29.359 --> 0:19:32.280 a clear cut of just asking for money, it's gathering 0:19:32.320 --> 0:19:33.480 more information. 0:19:33.640 --> 0:19:34.000 All right. 0:19:34.040 --> 0:19:36.199 So the number one question I always get when it 0:19:36.200 --> 0:19:39.240 comes to robo calls and scam calls is how did 0:19:39.240 --> 0:19:40.600 they get my phone number? 0:19:40.760 --> 0:19:42.120 Where are they getting this from? 0:19:42.920 --> 0:19:46.880 Interestingly enough, right, there's they multi source this from anywhere 0:19:46.920 --> 0:19:49.200 you've ever put in So you've seen the data breaches 0:19:49.280 --> 0:19:53.359 that large communications and enterprises have had, large retailers have had, Right, 0:19:53.359 --> 0:19:55.199 maybe you put your phone number into a point of 0:19:55.200 --> 0:20:00.439 sale system for a loyalty club, some retailer, or what 0:20:00.480 --> 0:20:03.520 we really see now is that people have been trading 0:20:03.560 --> 0:20:06.640 their privacy for the convenience of social media, and they 0:20:06.680 --> 0:20:10.400 put so much information about themselves out in social media 0:20:10.520 --> 0:20:12.480 that it doesn't take a lot of mining to get 0:20:12.680 --> 0:20:15.320 very precise information. If you've given me somebody's phone for 0:20:15.359 --> 0:20:17.439 three days, I'll tell you more about them than the 0:20:17.560 --> 0:20:19.919 FBI or the NSA. Really, I mean, we put so 0:20:20.119 --> 0:20:22.320 much information out there about ourselves, and then we wonder 0:20:22.320 --> 0:20:23.160 why we're vulnerable. 0:20:23.760 --> 0:20:26.040 So, how do they make the phone number look like 0:20:26.119 --> 0:20:29.800 it's coming from either a number near me or my number? 0:20:30.080 --> 0:20:32.199 What does that? Why do they do that just to 0:20:32.200 --> 0:20:32.879 make me answer? 0:20:33.720 --> 0:20:34.160 Yeah? 0:20:34.160 --> 0:20:35.080 So what? 0:20:35.119 --> 0:20:38.920 That's called neighbor spoofing, and it's just human nature to say, oh, 0:20:39.240 --> 0:20:40.920 that looks like it's from my area code. 0:20:41.200 --> 0:20:43.879 It's a much higher probability that that's someone. 0:20:43.640 --> 0:20:45.320 That might know me or that I might have a 0:20:45.359 --> 0:20:48.320 relationship with, might do business with, and that neighbor spoofing 0:20:48.800 --> 0:20:50.879 has proven very effective. Now I do have to credit 0:20:50.920 --> 0:20:56.400 the Federal Communications Commission and carriers for implementing something called stirshaken, 0:20:56.480 --> 0:20:59.560 which is basically a handshake protocol to say this is 0:20:59.560 --> 0:21:02.080 a very number, it does belong to this carrier, and 0:21:02.080 --> 0:21:04.720 that has greatly reduced at least the spoofing, if not 0:21:04.800 --> 0:21:06.200 the robo call volumes, because. 0:21:05.960 --> 0:21:06.800 There's other methods. 0:21:06.920 --> 0:21:08.800 And the reason you can do that is because as 0:21:08.840 --> 0:21:10.880 soon as we went to a voice over internet protocol 0:21:11.119 --> 0:21:14.919 or internet or internet phone right then you're not necessarily 0:21:14.960 --> 0:21:17.600 just some analog service over copper lines. You can put 0:21:17.640 --> 0:21:20.159 anything you want in the front of that message and 0:21:20.240 --> 0:21:23.639 the header message to say anything you want. And so again, 0:21:23.960 --> 0:21:27.879 enforcement is in. Policy are working to a certain extent, 0:21:28.200 --> 0:21:29.840 but you've got to be vigilant and you've got to 0:21:29.920 --> 0:21:32.520 have really that last line. It depends, like true caller, 0:21:32.560 --> 0:21:33.760 for the bad guys that get through. 0:21:34.119 --> 0:21:35.919 Okay, before we get to some of the things that 0:21:35.920 --> 0:21:38.639 true caller does, I want to know, do you have 0:21:38.680 --> 0:21:42.000 any general tips on how to like, do we just 0:21:42.000 --> 0:21:43.320 stop sharing our phone number? 0:21:43.359 --> 0:21:44.600 I mean that's kind of impossible. 0:21:45.080 --> 0:21:47.280 It's like the phone number is everything now, like every 0:21:47.320 --> 0:21:49.280 service wants us to log in with our number. 0:21:50.160 --> 0:21:53.119 Yeah, it really is your identifier. And I think that 0:21:53.160 --> 0:21:56.080 there's a difference between being paranoid and vigilant, right. I 0:21:56.119 --> 0:21:59.359 think that there's obvious cases where maybe you know, you 0:21:59.400 --> 0:22:02.080 might want to quesquestion. I wouldn't treat it quite as 0:22:02.200 --> 0:22:04.680 closely as they do my social Security number, but I 0:22:04.720 --> 0:22:07.119 would be selective about it, right. And of course, if 0:22:07.119 --> 0:22:09.280 it's an unknown call, it's easy to say, well, just 0:22:09.320 --> 0:22:11.679 don't answer unknown calls. But there's a lot of people 0:22:11.720 --> 0:22:15.320 out there and professionals who's livelihood depends on taking that 0:22:15.359 --> 0:22:17.560 next call. It might not be somebody in your contact, 0:22:17.760 --> 0:22:19.840 but it may be an opportunity and so what we 0:22:19.880 --> 0:22:22.080 want to try to do is to protect those folks 0:22:22.119 --> 0:22:23.840 if they could take the call, the calls. 0:22:23.600 --> 0:22:26.640 That matter, right, And that's the crutch of this whole thing, 0:22:26.720 --> 0:22:29.240 because Okay, so like my wife, she'll sit there and 0:22:29.280 --> 0:22:31.600 the phone will ring and it's a different number, and 0:22:31.920 --> 0:22:33.719 she'll be like, I'm not answering that. I said, wait 0:22:33.760 --> 0:22:36.040 a second, our kids are like at school or at 0:22:36.040 --> 0:22:38.439 their friend's house, Like we don't know whose number that is. 0:22:38.480 --> 0:22:41.000 Like my rule is like if my kids aren't with me, 0:22:41.160 --> 0:22:42.760 I always have to answer the number. 0:22:43.840 --> 0:22:44.399 Absolutely. 0:22:44.440 --> 0:22:47.439 If you you just describe, you know, called the soccer moment, Right, 0:22:47.600 --> 0:22:49.760 You've got all these play groups and teams and all 0:22:49.760 --> 0:22:50.960 the people that you know that aren't going to be 0:22:50.960 --> 0:22:53.639 in your contact right from the school and all the activities, 0:22:53.920 --> 0:22:55.879 and then you have somebody like you yourself, a journalist. 0:22:55.920 --> 0:22:58.800 You're getting blind calls all the time, callbacks all the time, 0:22:59.160 --> 0:23:00.919 and you can't afford not to answer the call. If 0:23:00.960 --> 0:23:04.040 you're a salesperson, if you're a realtor, right, your livelihood 0:23:04.040 --> 0:23:07.400 depends on communicating. And the robo callers and the scammers 0:23:07.400 --> 0:23:09.919 and the fronters have deprived us of that communication. So 0:23:09.960 --> 0:23:12.920 we've got to protect ourselves with smarter solutions. 0:23:13.440 --> 0:23:16.080 And so what do you make of the call filtering 0:23:16.119 --> 0:23:19.640 apps that the carriers put out versus what you put out? 0:23:20.560 --> 0:23:22.680 You know? So I think that the first of all, 0:23:22.760 --> 0:23:23.760 we are compatible with it. 0:23:23.880 --> 0:23:25.720 We are like, like I said, the last line of 0:23:25.720 --> 0:23:28.320 the fence or a layer, that last layer on top 0:23:28.400 --> 0:23:28.680 of those. 0:23:28.720 --> 0:23:31.760 So I think that they're okay, right. What they're trying 0:23:31.760 --> 0:23:33.600 to do is to maintain. 0:23:33.240 --> 0:23:37.320 A decent database of suspicious numbers and try to identify 0:23:37.359 --> 0:23:40.000 callers as they come in. And it's bundled into your plan, 0:23:40.480 --> 0:23:43.439 and it does a decent job, right. My concern is 0:23:43.440 --> 0:23:46.439 that sometimes they could be blocking calls you know, falls positive, 0:23:46.520 --> 0:23:49.399 or you could be blocking calls that they really should 0:23:49.400 --> 0:23:51.840 be getting through. I would be, you know, be mortified 0:23:51.840 --> 0:23:53.840 if my parents didn't get a medical call or a 0:23:53.840 --> 0:23:55.840 pharmacy call what they wanted. But overall, I think it's 0:23:55.920 --> 0:23:58.640 it's good, right, every every it's because it's a cat 0:23:58.680 --> 0:24:01.719 and mouse game and every under measure helps. What we 0:24:01.800 --> 0:24:04.440 do is, you know, with true caller is we've got 0:24:04.440 --> 0:24:07.879 this global database that's constantly updated and so we're looking 0:24:07.920 --> 0:24:11.840 at the patterns of billion and a half scam calls. 0:24:11.880 --> 0:24:15.480 Of data we see network right and making that available 0:24:15.480 --> 0:24:18.359 and machine learning and AI to make sure that that's available. 0:24:18.600 --> 0:24:20.600 So if something does slip through what you've already got, 0:24:21.080 --> 0:24:21.879 that we can catch it. 0:24:22.800 --> 0:24:26.040 Okay, So explain to me what True Caller does. And 0:24:26.080 --> 0:24:28.119 the reason why this whole thing came up is because 0:24:28.200 --> 0:24:31.359 I said on my previous show, I said, well, I 0:24:31.359 --> 0:24:33.400 was a little concerned with putting my phone number into 0:24:33.400 --> 0:24:35.240 True Caller because when you sign up, they want your 0:24:35.280 --> 0:24:38.440 phone number, and are they sharing that with spammers? 0:24:38.480 --> 0:24:39.159 Are they selling that? 0:24:39.320 --> 0:24:42.199 I mean, can you explain, you know, how this works 0:24:42.240 --> 0:24:44.280 and if that's actually happening, because I feel like that's 0:24:44.280 --> 0:24:46.560 a common thing I hear about. 0:24:47.400 --> 0:24:49.720 Yeah, I think it is fairly common that there are 0:24:49.800 --> 0:24:52.000 apps out there who ask you to put your information 0:24:52.040 --> 0:24:53.919 in there and then they monetize that data. 0:24:54.040 --> 0:24:56.320 That absolutely does not happen a True Caller. 0:24:56.359 --> 0:24:59.119 I would say that the user and subscriber information is 0:24:59.160 --> 0:25:02.119 absolutely Sackri saying. The only reason it's there is that 0:25:02.119 --> 0:25:04.280 if you and I are both True Caller users, that 0:25:04.359 --> 0:25:07.000 we are verified with one another, we can communicate through 0:25:07.040 --> 0:25:10.040 the platform. There's a you can imagine there's many entities 0:25:10.040 --> 0:25:12.160 that would like to license this, you know, the largest 0:25:12.520 --> 0:25:16.600 caller idea and spam blocking data in the world. Absolutely not, 0:25:17.080 --> 0:25:22.119 and so the user data is off limits. But the 0:25:22.200 --> 0:25:24.560 patterns we see in the billions of calls that go 0:25:24.600 --> 0:25:27.440 across the network, just the numbers, right, Just if we 0:25:27.480 --> 0:25:30.359 see a number of block of numbers firing off hundreds 0:25:30.359 --> 0:25:32.879 of thousands of calls at last two seconds, I'm pretty 0:25:32.880 --> 0:25:36.520 sure that that's probably nefarious activity, right, right, right. 0:25:36.320 --> 0:25:39.520 And so this happens in real time, and just explain 0:25:39.880 --> 0:25:42.119 quickly how it works on your phone and does it 0:25:42.160 --> 0:25:44.520 work the same on Android and iOS? 0:25:44.960 --> 0:25:46.879 Oh, that's a really good question. Now it doesn't, and 0:25:47.240 --> 0:25:50.040 so you know, a true call. Ever since the birth 0:25:50.080 --> 0:25:54.639 of Android, we've been the most comprehensive communications management you know, 0:25:55.040 --> 0:25:58.240 spam blocking and caller idea application. And it's very feature 0:25:58.320 --> 0:26:00.680 rich because an Android, you can actually see the phone 0:26:00.720 --> 0:26:02.800 number coming in and then you can say you can 0:26:02.880 --> 0:26:05.520 quire the data, you can actually enrich that data as 0:26:05.520 --> 0:26:07.480 it comes in. On iOS, as you know, it's very 0:26:07.520 --> 0:26:09.600 locked down and so you can't do the same thing. 0:26:10.240 --> 0:26:12.120 So we spent a good bit. 0:26:11.960 --> 0:26:14.399 Of the last couple of years developing an iOS solution 0:26:14.480 --> 0:26:15.280 and it's quite clever. 0:26:15.359 --> 0:26:15.960 What we've done. 0:26:16.040 --> 0:26:18.600 We have the ability to take the most frequently called 0:26:18.680 --> 0:26:22.399 numbers and spammers in a twenty four hour period and 0:26:22.560 --> 0:26:25.000 push them right to the device, right, And so that's 0:26:25.040 --> 0:26:26.600 just a couple of millions, so we're able to and 0:26:26.640 --> 0:26:28.520 it's constantly being updated. 0:26:28.080 --> 0:26:29.359 With AI and mL. 0:26:29.720 --> 0:26:32.560 Then we've also created a series shortcut right so that 0:26:32.600 --> 0:26:34.560 you can call it live call D and you can 0:26:34.600 --> 0:26:36.240 literally as a phone call is coming in. 0:26:36.200 --> 0:26:38.560 And say hey, serious or true caller. 0:26:38.359 --> 0:26:40.920 And that goes against our entire database of like seven 0:26:41.040 --> 0:26:44.360 billion numbers, right, So that's that's yeah. And then we've 0:26:44.400 --> 0:26:47.520 developed we've developed some advanced features like call screening where 0:26:47.560 --> 0:26:50.679 we can actually interact and engage with with the caller 0:26:50.880 --> 0:26:52.080 in a turn on whether you're going to take that 0:26:52.119 --> 0:26:54.400 call or not. That not only helps you take those 0:26:54.440 --> 0:26:56.879 calls that matter, but it's also something that just stops 0:26:56.920 --> 0:26:58.560 to get dead guys dead in their tracks, but you 0:26:58.560 --> 0:27:00.640 don't take the bad best. And then we've got other 0:27:00.640 --> 0:27:03.440 features that will be coming up around the corner that'll 0:27:03.480 --> 0:27:06.639 just make it easier to manage all your communications. And 0:27:06.680 --> 0:27:08.720 I think one of the things it's also worth talking 0:27:08.760 --> 0:27:11.400 about is the amount of spam text because you've seen 0:27:11.440 --> 0:27:14.200 as there's been some enforcement action and robo calling. This 0:27:14.359 --> 0:27:16.800 easy to send a text. It's even easier and cheapercent text. 0:27:16.800 --> 0:27:19.679 So we developed something called smart SMS and massive Message 0:27:19.680 --> 0:27:22.520 categorization and that allows us to detect those as well. 0:27:23.000 --> 0:27:24.480 All Right, we may have to leave that for another 0:27:24.520 --> 0:27:27.840 conversation because I'm out of time here, but thank you 0:27:27.880 --> 0:27:31.800 so much, Clayton Leah Bratton of True Caller. Check out 0:27:31.800 --> 0:27:33.600 the app. I'll put a link on the website Rich 0:27:33.680 --> 0:27:35.960 on tech dot TV. They do have a free level 0:27:36.200 --> 0:27:38.679 and then also some premium levels that do add some 0:27:38.800 --> 0:27:42.080 interesting features, including call recording and some other things. 0:27:42.560 --> 0:27:44.240 Clayton, thanks so much for joining me today. 0:27:44.640 --> 0:27:45.240 Thanks for having me. 0:27:45.359 --> 0:27:45.520 Rich. 0:27:45.880 --> 0:27:48.320 All right, more of your questions coming up next to 0:27:48.400 --> 0:27:50.920 triple eight Rich one O one. That's eight eight eight 0:27:51.359 --> 0:28:02.080 seven four to two four one zero one. Carmen is 0:28:02.119 --> 0:28:05.160 in Hollywood, California. Carmen, you're on with Rich. 0:28:05.560 --> 0:28:07.280 Thank you morning, Good morning. 0:28:08.600 --> 0:28:14.359 Question two questions thes prover up that might have to 0:28:14.480 --> 0:28:18.160 need internet whenever I need it, if I need it? 0:28:19.560 --> 0:28:20.240 Good question. 0:28:20.920 --> 0:28:25.680 So it depends on the emergency SOS you're using. So 0:28:25.840 --> 0:28:30.680 with the iPhone, if you're using the standard dialing nine 0:28:30.760 --> 0:28:34.560 one one. You actually all you need is access to 0:28:34.840 --> 0:28:39.600 any cellular service. So if you are on the latest 0:28:39.640 --> 0:28:42.240 software on the iPhone, if you ever notice at the 0:28:42.280 --> 0:28:44.880 top it says SOS when you don't have a signal, 0:28:45.400 --> 0:28:47.920 what that means is that your phone can tap into 0:28:48.080 --> 0:28:52.760 any of the three major wireless carriers to send out 0:28:52.760 --> 0:28:56.720 a nine one one emergency call. So let me repeat this, 0:28:56.720 --> 0:29:01.880 because in the US, the law says that phones have 0:29:02.000 --> 0:29:04.880 to be able to dial nine one one on any 0:29:05.000 --> 0:29:07.600 carrier's network. So let's say you have AT and T, 0:29:08.200 --> 0:29:10.160 you're in an area that has no AT and T 0:29:10.360 --> 0:29:13.360 service and you need to dial nine one one. Your 0:29:13.440 --> 0:29:16.200 phone is able to dial nine one one on Verizon 0:29:16.760 --> 0:29:20.120 or T Mobile. You don't know that's happening. It's just 0:29:20.160 --> 0:29:23.320 happening in the background. Now in other countries, they actually 0:29:23.360 --> 0:29:25.640 some of them don't allow that. And by the way, 0:29:25.800 --> 0:29:28.520 this even works on an unactivated phone. So if you 0:29:28.560 --> 0:29:31.160 had a phone in a drawer in your home and 0:29:31.280 --> 0:29:34.200 you powered it on and there is no active cellular 0:29:35.400 --> 0:29:38.800 plan on that phone, it would still be able to 0:29:38.840 --> 0:29:41.960 dial nine one one here in the US. Now, in 0:29:42.000 --> 0:29:45.400 different countries the rules are different. For instance, in Japan, 0:29:46.320 --> 0:29:48.760 I was told that they actually don't allow this sort 0:29:48.800 --> 0:29:51.600 of thing to happen, So you really need to check 0:29:51.640 --> 0:29:54.239 if you're going to a different country about dialing nine 0:29:54.280 --> 0:29:58.240 one one or their appropriate emergency service and making sure 0:29:58.280 --> 0:30:00.560 you have an active line that. 0:30:00.520 --> 0:30:02.840 Will go through as well texting. 0:30:02.880 --> 0:30:04.840 You can also text nine one one in a lot 0:30:04.840 --> 0:30:08.280 of places, so know about that. And then there is 0:30:08.360 --> 0:30:15.840 this new emergency it's called Emergency over SOS. Sorry, let 0:30:15.880 --> 0:30:19.360 me get the exact name. It's called Emergency SOS via 0:30:19.480 --> 0:30:23.520 Satellite and this is only on the iPhone fourteen and 0:30:23.680 --> 0:30:27.200 iPhone fourteen Pro models, and this is when you are 0:30:27.320 --> 0:30:31.120 outside of cellular and Wi Fi coverage, you will still 0:30:31.120 --> 0:30:31.960 be able to dial. 0:30:32.760 --> 0:30:33.959 It's not necessarily nine one. 0:30:34.200 --> 0:30:38.160 It is emergency services, but it's actually staffed by some 0:30:38.200 --> 0:30:41.560 folks that Apple has created and hired and set up, 0:30:41.960 --> 0:30:44.800 and so will they will receive. It's not a phone call, 0:30:44.840 --> 0:30:47.840 it's actually a text and that will work anywhere you 0:30:47.920 --> 0:30:50.720 have a clear view of the sky. And this is 0:30:51.600 --> 0:30:55.360 on the iPhone fourteen and fourteen Pro and so you 0:30:55.400 --> 0:30:58.520 can actually check this out inside the settings if you 0:30:58.560 --> 0:31:01.240 open up the settings app on your iphe phone, tap 0:31:01.280 --> 0:31:03.880 Emergency SOS and then if you look all the way 0:31:03.920 --> 0:31:06.920 down it says emergency SOS via satellite only if you 0:31:07.000 --> 0:31:09.720 have it, So if you have it, you can try 0:31:09.760 --> 0:31:12.680 a demo of it before you actually need it. And 0:31:12.720 --> 0:31:16.800 this will work in the United States, and you can 0:31:16.840 --> 0:31:20.280 go on the website to see exactly where this has coverage. 0:31:20.320 --> 0:31:25.120 But it's basically the entire US and in Canada and 0:31:25.160 --> 0:31:28.320 in other countries as well, So great question. 0:31:29.240 --> 0:31:31.160 It may not one caveat here. 0:31:31.200 --> 0:31:33.640 It says it may not work in places above sixty 0:31:33.680 --> 0:31:37.920 two degrees latitude, such as northern parts of Canada and Alaska. 0:31:38.360 --> 0:31:40.960 So hopefully you don't find yourself in a place where 0:31:40.960 --> 0:31:42.920 this doesn't work. But that's kind of like a fail 0:31:43.000 --> 0:31:45.520 safe place that does not require an Internet connection. 0:31:46.320 --> 0:31:48.080 Carmen, thanks for the question. Appreciate that. 0:31:49.240 --> 0:31:52.440 Let's go to Ted in South Dakota. Ted, you're on 0:31:52.560 --> 0:31:53.000 with Rich. 0:31:53.920 --> 0:32:02.560 Okay, I'm looking for UPS that can handle extreme temperatures hot, 0:32:02.640 --> 0:32:03.920 both hot and cold. 0:32:04.320 --> 0:32:09.000 So you want a UPS that actually works in different 0:32:09.120 --> 0:32:11.120 various conditions. So I'll tell you the way that I 0:32:11.200 --> 0:32:16.080 research products so that you can do the same. So 0:32:16.200 --> 0:32:19.240 I don't have a UPS, so I've never actually purchased 0:32:19.240 --> 0:32:22.479 one of these but this is an uninterruptible power supply, 0:32:23.040 --> 0:32:26.120 and this is basically a giant battery that you can 0:32:26.160 --> 0:32:31.360 connect to your electronics. So it has a connection for 0:32:32.160 --> 0:32:34.840 various gadgets that you can plug into this thing. And 0:32:34.920 --> 0:32:37.720 the idea is if the power goes out, this will 0:32:37.760 --> 0:32:40.800 still work. And a lot of the times that this 0:32:40.840 --> 0:32:45.040 will work for you know, maybe something like four hours. 0:32:45.680 --> 0:32:47.880 And so this, you know, you can plug in your 0:32:47.920 --> 0:32:51.480 main electronics, whether it's your modem, your router, your computer, 0:32:52.320 --> 0:32:54.240 a couple of things like that that you don't want 0:32:54.280 --> 0:32:56.400 to go down in the case of an emergency. And 0:32:56.400 --> 0:32:58.640 if you've ever worked at an office, you might have 0:32:58.680 --> 0:33:01.240 seen one of these things under or your desk or something. 0:33:01.760 --> 0:33:03.280 A lot of times they will have this, but this 0:33:03.400 --> 0:33:05.960 is for home. So the two sites that I would 0:33:06.040 --> 0:33:08.840 check out, actually I would check out three different websites 0:33:08.880 --> 0:33:11.320 and I kind of look at what they recommend and 0:33:11.320 --> 0:33:14.320 then also what Amazon is recommending as well. So the 0:33:14.320 --> 0:33:17.680 first website I go to is Wirecutter and their pick 0:33:17.840 --> 0:33:21.600 is won by cyber Power, and the second pick is 0:33:21.600 --> 0:33:24.280 by a company named APC, which you've probably heard of, 0:33:25.240 --> 0:33:28.000 And so both of these are about the cyber Power 0:33:28.040 --> 0:33:30.520 is actually pretty reasonable. It's one hundred and thirty nine dollars. 0:33:31.440 --> 0:33:34.920 The APC is about two hundred and seventy five dollars. 0:33:35.320 --> 0:33:37.560 Now you're gonna have to check to see what the 0:33:37.720 --> 0:33:41.320 temperature rating is on these things, because they may or 0:33:41.360 --> 0:33:44.920 may not work, you know, depending on the temperature that 0:33:44.960 --> 0:33:45.240 you need. 0:33:45.280 --> 0:33:46.440 There's a range for these. 0:33:47.000 --> 0:33:49.480 Now, if I go over to best Reviews dot com, 0:33:49.560 --> 0:33:52.000 which is owned by Nexstar, the company I work for 0:33:52.080 --> 0:33:57.120 on TV, they recommend APC as well and also CyberPower. 0:33:57.360 --> 0:33:59.960 So now this is telling me that APC and CyberPower 0:34:00.280 --> 0:34:02.720 are the two that I want, and they say the 0:34:02.760 --> 0:34:05.760 best of the best is the APC. And then they 0:34:05.760 --> 0:34:08.879 also have the CyberPower listed as a one that they 0:34:09.000 --> 0:34:11.480 like as well. And then if I go to Amazon 0:34:11.680 --> 0:34:14.800 and I search for a ups backup, the best seller 0:34:15.040 --> 0:34:18.719 is an APC model, but it's only sixty bucks. So 0:34:18.800 --> 0:34:23.000 if you want something that's really a little bit higher end, 0:34:23.520 --> 0:34:27.040 their popular brand pick is the cyber Power. And so 0:34:27.160 --> 0:34:30.520 again all roads are leading to the same two companies, 0:34:30.560 --> 0:34:35.120 CyberPower and APC. So that's where I would I would 0:34:35.160 --> 0:34:37.719 focus my efforts and research and to kind of narrow 0:34:37.800 --> 0:34:40.600 down to see which one of these is going to 0:34:41.280 --> 0:34:44.040 work with what I need. So that's the way I 0:34:44.040 --> 0:34:47.760 would do it. Ted in South Dakota. Thanks for the question, 0:34:47.960 --> 0:34:48.680 appreciate it. 0:34:50.200 --> 0:34:50.600 All right. 0:34:51.160 --> 0:34:54.400 I talk about the website rich on tech dot tv. 0:34:54.680 --> 0:34:56.800 That is where you can go to get more information 0:34:56.880 --> 0:34:59.000 on anything I mentioned here. So if you go there, 0:34:59.120 --> 0:35:01.120 you can not only see the things that I mentioned 0:35:01.200 --> 0:35:03.560 on the show. At the top of the screen, it 0:35:03.600 --> 0:35:07.000 will say looking for something I mentioned on the radio, 0:35:07.360 --> 0:35:10.120 so you can tap that and in real time it 0:35:10.200 --> 0:35:12.759 is updated with the different things that people ask and 0:35:12.800 --> 0:35:15.960 the links that I put in to everything that I 0:35:16.000 --> 0:35:18.919 mentioned there. So rich on tech dot tv while you're there, 0:35:19.160 --> 0:35:21.719 if you want to subscribe to the podcast version of this, 0:35:21.840 --> 0:35:24.600 you can do that as well. You can listen later, 0:35:24.760 --> 0:35:26.799 and you can follow me on social media. I am 0:35:26.920 --> 0:35:30.920 at rich on tech on all the major social media networks. 0:35:31.040 --> 0:35:32.040 All right, coming up. 0:35:31.960 --> 0:35:33.439 On the next hour, I'm going to tell you about 0:35:33.480 --> 0:35:36.120 the one thing that hackers wants you to know about, 0:35:36.160 --> 0:35:39.879 how Bluetooth works on your iPhone. You're listening to rich 0:35:39.920 --> 0:35:48.480 on tech, all right, let's talk about the iPhone. And 0:35:48.880 --> 0:35:52.279 there's this big hacker conference called Defcon. This happened in 0:35:52.560 --> 0:35:56.000 Las Vegas over the last week and they. 0:35:55.840 --> 0:35:57.200 Did something interesting there. 0:35:57.840 --> 0:36:01.920 A security researcher used a small vice costs about seventy 0:36:01.960 --> 0:36:07.200 bucks to create pop up messages on nearby iPhones using Bluetooth. Now, 0:36:07.200 --> 0:36:11.520 these messages wanted people to share their Apple ID or 0:36:11.680 --> 0:36:16.040 password with a nearby Apple TV. And now, as you 0:36:16.120 --> 0:36:18.200 might expect, the people at attend this kind of conference 0:36:18.200 --> 0:36:20.399 are pretty smart, so they didn't fall for it. 0:36:20.760 --> 0:36:22.320 But it was an experiment. 0:36:23.360 --> 0:36:25.799 Number one to show that if you turn off Bluetooth 0:36:25.800 --> 0:36:30.279 on iPhones, there's actually two ways of doing it, and 0:36:30.400 --> 0:36:33.080 most of us do it the way that doesn't really 0:36:33.120 --> 0:36:36.680 turn it off. And I'll explain that in a second. 0:36:36.840 --> 0:36:40.120 So the way that most people use the Bluetooth on 0:36:40.160 --> 0:36:43.719 iPhone is you use what's called the Control Center, and 0:36:43.760 --> 0:36:45.919 that's when you swipe down from the upper right hand 0:36:45.960 --> 0:36:50.160 corner and you toggle the little Bluetooth icon. That doesn't 0:36:50.239 --> 0:36:53.640 actually turn off Bluetooth. If you really want to turn 0:36:53.680 --> 0:36:57.919 off Bluetooth, you have to go into settings and turn 0:36:57.960 --> 0:37:04.480 it off there and that completely turns off that Bluetooth radio. Now, 0:37:05.480 --> 0:37:08.400 the whole point of this was really to tell people, 0:37:08.600 --> 0:37:12.040 you know what number one, you're turning off Bluetooth. 0:37:12.080 --> 0:37:12.520 The wrong way. 0:37:12.560 --> 0:37:14.719 If you think it's off, it's not actually off, and 0:37:14.760 --> 0:37:17.759 that way, in that way, someone could still try to 0:37:17.840 --> 0:37:22.359 hack you. And number two, it's to show that there 0:37:22.400 --> 0:37:27.359 are many, many methods of trying to get us. And 0:37:27.400 --> 0:37:30.000 it's not just the spam text and it's not just 0:37:30.120 --> 0:37:33.480 the robo calls. It is stuff like this where they 0:37:33.480 --> 0:37:38.560 try to engineer or reverse engineer our phones and social 0:37:38.600 --> 0:37:41.279 engineer us. Because how many times have you been to 0:37:41.400 --> 0:37:44.840 a conference center or an office where you need to 0:37:44.880 --> 0:37:48.440 connect to an Apple TV or some sort of service 0:37:48.520 --> 0:37:50.640 to share your screen, and of course you do this. 0:37:50.840 --> 0:37:52.560 Now it might seem a little odd that it's asking 0:37:52.560 --> 0:37:55.480 you to put in your Apple ID and your password, 0:37:55.520 --> 0:37:57.319 but again you might say, oh, that's maybe what I 0:37:57.360 --> 0:38:02.000 have to do. So according to Tom's guy, what you're 0:38:02.000 --> 0:38:06.200 doing when you toggle the Bluetooth off in the control center, 0:38:06.239 --> 0:38:09.359 you're really just telling your iPhone to disconnect any devices 0:38:09.400 --> 0:38:13.200 that are currently connected. And so the reason this is 0:38:13.239 --> 0:38:15.239 so complicated, it's like there's not even easy way to 0:38:15.280 --> 0:38:18.040 explain it. But the reason why they do this on 0:38:18.080 --> 0:38:20.680 the iPhone, and this is a change from years ago, 0:38:21.040 --> 0:38:23.160 is because everyone's using these air pods and all these 0:38:23.200 --> 0:38:27.719 earbuds and Apple watches, and you know Tesla's to do 0:38:27.760 --> 0:38:31.319 the Bluetooth, you know nearby Bluetooth. So if you turn 0:38:31.360 --> 0:38:35.520 off Bluetooth completely on your iPhone, you lose the ability 0:38:35.640 --> 0:38:38.560 to connect to things like your AirPods and stuff when 0:38:38.600 --> 0:38:42.000 you want to, when they're nearby, And so the iPhone 0:38:42.040 --> 0:38:45.359 sort of stays dormant with Bluetooth unless you go into 0:38:45.360 --> 0:38:48.160 settings and completely turn it off. So if you want 0:38:48.160 --> 0:38:51.560 to disabled Bluetooth completely, you have to go into settings 0:38:51.920 --> 0:38:53.040 and turn off Bluetooth. 0:38:53.080 --> 0:38:54.319 And the same goes for Wi Fi. 0:38:54.360 --> 0:38:57.040 By the way, if you're toggling Wi Fi off in 0:38:57.080 --> 0:39:01.000 the control center, it's just toggling it off that connection 0:39:01.080 --> 0:39:03.920 that it's actively connected to. If you truly want to 0:39:03.920 --> 0:39:06.479 turn off any sort of Wi Fi on your phone, 0:39:06.520 --> 0:39:08.719 you have to go into settings. I know it's a 0:39:08.760 --> 0:39:12.080 weird delineation, but it's something that you know, people like 0:39:12.120 --> 0:39:13.960 myself know about, but I don't think a lot of 0:39:14.000 --> 0:39:19.600 other people even think about. I did something interesting this week. 0:39:19.680 --> 0:39:23.400 I signed up for a mobile driver's license through the 0:39:23.400 --> 0:39:27.200 state of California. And this is something that we're seeing 0:39:27.239 --> 0:39:29.960 happen in more and more places, more and more states. 0:39:30.840 --> 0:39:35.920 This idea of a digital driver's license digital ID. Now, 0:39:36.440 --> 0:39:40.399 college kids probably don't really want this, because I don't 0:39:40.400 --> 0:39:42.919 know about you, but when I was in college, if 0:39:42.920 --> 0:39:46.960 I had a fail proof way of a place verifying 0:39:46.960 --> 0:39:51.040 my age, probably wouldn't have liked that very much, you know. 0:39:51.400 --> 0:39:52.439 And let's put it this way. 0:39:52.920 --> 0:39:56.680 Anyone who checks an ID that is looking at that 0:39:56.960 --> 0:39:59.680 ID and looking at the person standing in front of them, 0:40:00.080 --> 0:40:02.759 the person is, you know, maybe not the age they 0:40:02.800 --> 0:40:06.799 need to be. You are not fooling anyone. Give me 0:40:06.840 --> 0:40:09.880 a break. I can tell how old someone is, and 0:40:09.960 --> 0:40:11.839 I can tell if someone is of a certain age. 0:40:11.880 --> 0:40:13.480 I get it, maybe if they're right on the cusp. 0:40:13.880 --> 0:40:17.000 But when you have a thing that says you're twenty 0:40:17.040 --> 0:40:20.800 six and you're really seventeen, come on, they know what's happening, 0:40:20.840 --> 0:40:24.200 and they're just letting it slide. Now, with the new 0:40:24.280 --> 0:40:27.800 digital driver's license and age checks, that is not gonna 0:40:27.800 --> 0:40:30.920 happen anymore because they're going to be scanning your license. 0:40:31.880 --> 0:40:33.520 And I'm not talking the barcode on the back. This 0:40:33.640 --> 0:40:36.080 is a QR code that's on your phone. And so 0:40:36.320 --> 0:40:39.960 basically with California they're testing this new mobile driver's license. 0:40:40.440 --> 0:40:45.799 You can download the California DMV wallet app and you 0:40:45.840 --> 0:40:47.480 can sign up. And the way I signed up, you 0:40:47.520 --> 0:40:50.200 scan the front and back of your driver's license and 0:40:50.239 --> 0:40:53.319 then you basically take a picture of your face and 0:40:53.360 --> 0:40:55.799 they say they're scanning your face to match it up, 0:40:56.200 --> 0:40:58.600 and then it takes about a couple hours from me 0:40:58.719 --> 0:41:00.440 before they approve it. And I don't know if that's actually 0:41:00.480 --> 0:41:02.759 a human approving it on the back end or if. 0:41:02.640 --> 0:41:04.279 It's just a computer system. 0:41:04.680 --> 0:41:08.680 But this pilot is limited to one point five million participants. 0:41:09.280 --> 0:41:11.480 Now it's been going on for a couple of days. Now, 0:41:11.520 --> 0:41:14.280 they may have hit that already. As you might imagine, 0:41:14.320 --> 0:41:18.080 the comments on my Facebook page about this where wide ranging. 0:41:18.480 --> 0:41:20.360 A lot of people don't want to do this because 0:41:20.640 --> 0:41:22.960 why do they want to have more information out there 0:41:22.960 --> 0:41:24.920 than they need to Why do they want a digital 0:41:24.960 --> 0:41:28.160 driver's license when the physical one is just fine? And 0:41:28.200 --> 0:41:31.120 by the way, this does not work with Apple Wallet, 0:41:31.360 --> 0:41:34.080 it does not work with Google Wallet, so you can't 0:41:34.080 --> 0:41:36.799 actually store this on your phone in the same place 0:41:36.840 --> 0:41:40.759 you store your credit card. It's just stored inside this 0:41:41.400 --> 0:41:44.360 wallet app that the DMV has, so it's kind of weird. 0:41:44.440 --> 0:41:46.640 And by the way, there's almost nowhere you can use this. 0:41:46.920 --> 0:41:50.359 There's a couple of checkpoints that the TSA will allow 0:41:50.400 --> 0:41:54.160 this at at San Francisco Airport and LAX and also 0:41:54.320 --> 0:41:57.200 some places can allow you to verify your age as well. 0:41:57.960 --> 0:42:01.080 So why go through the whole hassle of all this. 0:42:01.239 --> 0:42:03.080 Well, I like to be on the cutting edge, I 0:42:03.160 --> 0:42:04.920 like to try new things, and I just wanted to 0:42:04.920 --> 0:42:06.000 see what this is all about. 0:42:06.480 --> 0:42:07.960 But at this point, even if you. 0:42:07.960 --> 0:42:10.440 Download and sign up for this, you still have to 0:42:10.480 --> 0:42:14.520 carry your physical driver's license. And you know, there's some 0:42:14.840 --> 0:42:19.080 there's some definite things that come along with this. Whether 0:42:20.280 --> 0:42:23.239 you like it or not, this is just a precursor 0:42:23.280 --> 0:42:25.440 to what's going to happen in the future, and that 0:42:25.600 --> 0:42:29.879 is that all driver's licenses will eventually be digital. That's 0:42:29.920 --> 0:42:32.239 just the bottom line. It's gonna happen, kind of like 0:42:32.280 --> 0:42:35.280 the way credit cards are now. It was like at 0:42:35.320 --> 0:42:38.120 the beginning of the wallets, the digital wallets, you could 0:42:38.160 --> 0:42:40.399 have an option of having it in there. Now it's 0:42:40.560 --> 0:42:42.520 pretty much tapped to pay is the way to go 0:42:42.640 --> 0:42:44.920 for like ninety nine percent of people, well maybe not 0:42:45.040 --> 0:42:46.680 maybe not ninety nine percent. 0:42:47.480 --> 0:42:48.360 But a lot of people. 0:42:50.560 --> 0:42:53.080 Let's see phone number triple eight rich one oh one 0:42:53.280 --> 0:42:57.080 eight eight eight seven four to two four one zero one. 0:42:57.080 --> 0:42:59.040 If you have a question about tech, give me a call. 0:43:00.120 --> 0:43:03.640 If you have Disney Plus, they are going to start 0:43:03.840 --> 0:43:09.760 the password sharing crackdown. Netflix is they were the first 0:43:09.760 --> 0:43:12.520 to take this dive, and they said, you know what, 0:43:12.600 --> 0:43:15.959 it worked. They converted a whole lot of people into 0:43:15.960 --> 0:43:20.000 paying Netflix members because they flipped a switch and when 0:43:20.040 --> 0:43:22.880 you logged in, it said, hmmm, this doesn't look like 0:43:22.960 --> 0:43:25.440 it's logging in from the account or the area that 0:43:25.480 --> 0:43:26.040 we think. 0:43:25.840 --> 0:43:26.440 It should be. 0:43:26.920 --> 0:43:29.480 Seems like you're a friend of a friend that's logging 0:43:29.560 --> 0:43:32.000 in on your friend's account. Hey, if you still want 0:43:32.000 --> 0:43:34.360 to keep using this, you got to pay. And what 0:43:34.520 --> 0:43:37.120 happened a lot of people just said never mind, okay, fine, 0:43:37.440 --> 0:43:40.000 I'm done, and a lot of other people said, okay, fine, 0:43:40.000 --> 0:43:43.239 I'll get my own password and my own sign up 0:43:43.239 --> 0:43:45.759 and my own payment. And so they got a lot 0:43:45.760 --> 0:43:49.880 of new people to subscribe. And so now Disney is saying, okay, 0:43:50.320 --> 0:43:52.240 now it's time for us to do the same. Disney 0:43:52.280 --> 0:43:55.440 chief Bob Iger said that they were putting a priority 0:43:55.520 --> 0:43:59.240 on finding ways to convert password borrowing users into paying customers. 0:43:59.239 --> 0:44:03.280 All this, according to Variety, they said, we're actively exploring 0:44:03.320 --> 0:44:06.600 ways to address account sharing and the best options for 0:44:06.640 --> 0:44:09.280 paying subscribers to share their accounts with friends and family. 0:44:09.280 --> 0:44:11.279 What does that mean, queue the. 0:44:11.239 --> 0:44:16.160 Cash register, chiching, because it means they will find ways 0:44:16.200 --> 0:44:19.879 to make people pay or stop streaming on their friends 0:44:19.960 --> 0:44:23.160 accounts right now. The only thing that Variety found in 0:44:23.239 --> 0:44:26.840 the customer agreement for Disney Plus, ESPN and Hulu says 0:44:26.880 --> 0:44:30.400 that customers may not share your log in credentials with 0:44:30.480 --> 0:44:34.160 third parties, but they don't specify if a third party 0:44:34.239 --> 0:44:36.400 is friends or family or someone that doesn't live in 0:44:36.400 --> 0:44:40.239 the same household. So again, come twenty twenty fourths, you've 0:44:40.239 --> 0:44:43.480 got about let's see what is it. August got a 0:44:43.480 --> 0:44:45.480 couple months before this is going to take effect. But 0:44:46.080 --> 0:44:48.920 in the case of Netflix, it took effect really quickly, 0:44:50.239 --> 0:44:51.960 like really quickly, like Netflix. 0:44:52.360 --> 0:44:55.719 I remember the first time it happened to me. I 0:44:55.800 --> 0:44:56.279 logged in. 0:44:56.560 --> 0:44:58.840 I was trying to log in on my VR headset 0:44:59.280 --> 0:45:01.280 and Netflix was I was like, oh, no, we're sorry, 0:45:01.320 --> 0:45:03.879 your household is in another state. You need to pay, 0:45:03.920 --> 0:45:06.520 And I said, wait, what I pay for this? And 0:45:06.680 --> 0:45:11.000 sure enough, when someone on my account had logged in 0:45:11.600 --> 0:45:15.600 it sets the household as their area, and I was like, oh, 0:45:15.680 --> 0:45:19.000 that's how it works, and so they said, yeah, confirm 0:45:19.400 --> 0:45:21.759 we're the household. And once you try to log in 0:45:21.760 --> 0:45:25.640 from an area that's not in that households area, the 0:45:25.640 --> 0:45:28.040 red flag goes up and it says you can't log 0:45:28.080 --> 0:45:31.280 in unless you pay up or you can reset your area. 0:45:31.320 --> 0:45:32.960 And so what I did, because I'm the owner of 0:45:32.960 --> 0:45:35.880 the account, I went in and I reset the household 0:45:35.920 --> 0:45:38.399 to mine, and that, of course kicked off everyone else 0:45:38.440 --> 0:45:41.440 that was streaming from a different place, you. 0:45:41.400 --> 0:45:43.320 Know, I mean, who knows. Maybe I shared the password 0:45:43.320 --> 0:45:44.960 with them a long time ago. I can't remember. It's 0:45:44.960 --> 0:45:46.160 tough to remember all this stuff. 0:45:46.440 --> 0:45:46.839 All right. 0:45:47.960 --> 0:45:49.960 Rich On Tech is the name of the show. 0:45:50.080 --> 0:45:52.960 You are listening to rich DeMuro here talking technology at 0:45:53.000 --> 0:45:56.080 triple eight rich one oh one. That's eight eight eight 0:45:56.239 --> 0:45:58.960 seven four to two four to one zero one. 0:45:59.360 --> 0:45:59.480 Uh. 0:45:59.520 --> 0:46:01.440 Coming up this hour, we are going to talk to 0:46:01.600 --> 0:46:06.080 Desmond Wheatley, President and CEO of Beam Global. They've got 0:46:06.120 --> 0:46:09.640 a really cool solution for ev charging that fits into 0:46:09.760 --> 0:46:13.080 a parking spot. You are listening to rich on Tech 0:46:18.040 --> 0:46:21.600 Triple eight rich one oh one eight eight eight seven 0:46:21.719 --> 0:46:24.279 four to two four to one zero one is the 0:46:24.360 --> 0:46:25.799 number if you want to hop on the line and 0:46:25.840 --> 0:46:29.480 ask me a question about technology. Let's go to Kevin 0:46:29.560 --> 0:46:31.560 in Las Vegas. Kevin, you're on with Rich. 0:46:32.200 --> 0:46:34.080 Hey, Rich, how are you? Thanks for taking the call. 0:46:34.239 --> 0:46:36.240 I'm doing great. Thanks for calling. 0:46:37.080 --> 0:46:39.960 I have a strange issue going on. I have a 0:46:40.480 --> 0:46:43.440 Phillips Hugh lights installed in my house. And just to 0:46:43.480 --> 0:46:45.759 give you a little background, last year I had the 0:46:45.840 --> 0:46:51.680 Geek Squad install for me echob thermostads, schleg door locks. 0:46:52.000 --> 0:46:55.200 I put that in Phillips Hugh sinkbox and lights around 0:46:55.200 --> 0:46:58.640 my TVs and then just lights in all the lambs. 0:46:58.680 --> 0:47:01.080 Oh you're in it. You're in a minute, right. 0:47:01.360 --> 0:47:05.040 So I took the sink boxes off because they just 0:47:05.280 --> 0:47:08.960 made the TV take minutes to start up, literally two 0:47:09.080 --> 0:47:11.640 or three minutes to get the TV to start. And 0:47:11.719 --> 0:47:14.120 I called the Geese Squad back once they tried to 0:47:14.160 --> 0:47:17.160 fix it, they saw it happen. So I just eventually took. 0:47:16.960 --> 0:47:17.600 That off. 0:47:19.239 --> 0:47:19.680 Largely. 0:47:19.840 --> 0:47:21.960 Okay, but here's the issue I have. I wake up 0:47:22.000 --> 0:47:24.319 in the morning and I hit a good morning thing 0:47:24.360 --> 0:47:26.360 that should turn on all the lamps in the house. 0:47:26.400 --> 0:47:29.480 And what will happen is they all turn on but 0:47:29.520 --> 0:47:32.000 then slowly and I can sit there and look at 0:47:32.000 --> 0:47:34.000 the app and I can see it happened. A light 0:47:34.080 --> 0:47:37.120 will turn on in the kitchen, then one'll go down 0:47:37.200 --> 0:47:40.520 to one percent in my office, and then the family 0:47:40.640 --> 0:47:43.160 room will you know, prove them will turn out and 0:47:43.200 --> 0:47:45.760 if I turn those back on, other ones go out. 0:47:45.880 --> 0:47:48.320 And then eventually, after I fool with this for about 0:47:48.360 --> 0:47:52.160 ten minutes, it happened every single morning, eventually they stay 0:47:52.600 --> 0:47:54.480 and you know, but it's like when I first wake 0:47:54.560 --> 0:47:58.040 up and first turn it on. This happens every single 0:47:58.120 --> 0:48:00.759 day and I and I have both the Apple Home 0:48:00.800 --> 0:48:03.200 app and the Phillips Shoe App, although I usually use 0:48:03.239 --> 0:48:05.480 it in the Phillips Shoe app. And I can literally 0:48:05.520 --> 0:48:08.040 see like the slider's moving to turn a light off 0:48:08.160 --> 0:48:10.759 or to dim a light, and I just have to 0:48:10.840 --> 0:48:13.360 manually go back in. And after I do this maybe 0:48:13.400 --> 0:48:16.760 four or five times in switch lights, it then seems 0:48:16.800 --> 0:48:18.640 to settle in and work for the rest of the day. 0:48:18.960 --> 0:48:21.160 And I know it's a crazy question, but I wonder 0:48:21.160 --> 0:48:22.040 if you have any idea. 0:48:23.280 --> 0:48:27.239 Well, okay, so when you say the good morning thing, 0:48:27.560 --> 0:48:28.840 is this a voice command? 0:48:29.880 --> 0:48:31.760 No, it's a it's a button. You know, I created 0:48:31.800 --> 0:48:34.000 a button, and I have all the lights on there. 0:48:34.040 --> 0:48:36.240 When I hate good morning or good night, it'll it'll 0:48:36.239 --> 0:48:37.480 turn them on or turn them off. 0:48:37.600 --> 0:48:39.560 Okay, And how did you create that? 0:48:40.719 --> 0:48:43.600 I created that in the Apple Home app. Okay, all right, 0:48:43.840 --> 0:48:45.680 So I put all the lights in there, and then 0:48:46.200 --> 0:48:48.120 you know, had them you know which ones I wanted 0:48:48.120 --> 0:48:49.879 to turn on, which ones I wanted to turn off 0:48:49.880 --> 0:48:51.160 when I said, you know, good night. 0:48:51.360 --> 0:48:53.280 Okay. So here's what I think is happening. 0:48:53.480 --> 0:48:57.160 And this this I think has to do with routines. 0:48:57.800 --> 0:49:01.520 So the way that these lights work is that it's 0:49:01.600 --> 0:49:03.239 you know, and Phillips, you are very great. I mean, 0:49:03.239 --> 0:49:05.600 they're really nice, and they in all of these lights. 0:49:05.640 --> 0:49:07.799 By the way, I've tested all the different brands, and 0:49:07.840 --> 0:49:10.480 none of them are perfect. I think that the Phillips 0:49:10.480 --> 0:49:13.080 are near perfect, Like they work really well, but they're 0:49:13.080 --> 0:49:15.920 also very expensive, which is why you know a lot 0:49:15.960 --> 0:49:18.160 of people are shy away from them, and they are 0:49:18.200 --> 0:49:20.560 the most popular brand. But at the same time, you know, 0:49:20.560 --> 0:49:24.319 they kind of invented this genre of lights. But I 0:49:24.360 --> 0:49:26.200 think this has to do with routines. The way that 0:49:26.239 --> 0:49:30.799 these lights work is that they typically take commands in 0:49:30.960 --> 0:49:33.920 kind of a sequence. So when it's like light on 0:49:34.560 --> 0:49:36.560 and then bring it up to one hundred percent and 0:49:36.600 --> 0:49:39.719 then change the color. So those things happen not at 0:49:39.719 --> 0:49:42.719 the same time, but sort of like in different sequences. 0:49:43.200 --> 0:49:45.960 And so that's what I think you're seeing happen with 0:49:46.080 --> 0:49:50.040 this situation. And I think that because it's going through 0:49:50.040 --> 0:49:54.920 that third party Apple Home Kit app. I think that's 0:49:55.000 --> 0:49:58.399 why it's that Home Kit or the Apple Home app 0:49:58.440 --> 0:50:02.200 is actually running sort of a sequence of commands to 0:50:02.360 --> 0:50:05.920 these lights. So it's saying, okay, fire the lights on, Okay, 0:50:06.120 --> 0:50:08.000 let's dim the lights, and that's why you're seeing those 0:50:08.000 --> 0:50:10.640 sliders move and everything kind of adjust for a little 0:50:10.640 --> 0:50:12.719 bit of time before it settles in. 0:50:13.920 --> 0:50:14.719 That's the way it works. 0:50:14.760 --> 0:50:16.279 And the only reason I say that is because I've 0:50:16.320 --> 0:50:20.279 got lights in my in my office that are on 0:50:20.320 --> 0:50:24.560 a routine through Google Home and it's really weird to 0:50:24.800 --> 0:50:27.680 when you when you when the routine works, it's fine, 0:50:28.280 --> 0:50:30.320 but when it doesn't work, when one of the lights 0:50:30.360 --> 0:50:33.719 is out, it will say all these weird things like 0:50:34.200 --> 0:50:37.560 light number one is not responding, or light number one 0:50:37.880 --> 0:50:40.600 is not dimming. Light number one can't change the color 0:50:40.680 --> 0:50:43.720 like it'll respond, And so I know that it's doing 0:50:43.760 --> 0:50:45.759 things in a sequence, and so. 0:50:46.080 --> 0:50:47.960 That is what I think is happening. 0:50:48.440 --> 0:50:52.280 The way to change that or solve it, I would 0:50:52.320 --> 0:50:55.960 make sure everything's updated because there are you know there 0:50:56.080 --> 0:50:58.520 there have been many many updates to these smart lights 0:50:58.520 --> 0:51:02.239 in the last couple of months, and I don't know 0:51:02.400 --> 0:51:04.360 is Phillips on with matter. 0:51:04.840 --> 0:51:08.240 Let's see the thing that's coming up yet. Matter. 0:51:08.680 --> 0:51:12.120 So matter is like the new kind of standard for 0:51:12.160 --> 0:51:15.320 all of these lights, and so if you could update 0:51:15.400 --> 0:51:17.480 these to work with matter, I think that might be 0:51:17.719 --> 0:51:20.799 a nice thing to do and see if it simplifies 0:51:20.880 --> 0:51:24.840 kind of this little system that you have that you've built. 0:51:25.160 --> 0:51:26.600 The other thing I would do is I would try 0:51:26.600 --> 0:51:29.640 to build a similar routine inside the Phillips Hoe app 0:51:29.640 --> 0:51:32.000 if that's possible. I've got a couple of my things 0:51:32.000 --> 0:51:34.000 on a routine there and it does seem to work 0:51:35.040 --> 0:51:36.520 more so than any other routine. 0:51:36.520 --> 0:51:38.040 I have the two routines that I have. 0:51:38.000 --> 0:51:42.440 That work the best I've built through Amazon Alexa and 0:51:42.560 --> 0:51:48.280 also through the just Phillips app. So might try playing 0:51:48.320 --> 0:51:51.600 with those things to see if that works. But I agree, Kevin, 0:51:51.960 --> 0:51:53.879 you've got a lot of things set up on here, 0:51:53.920 --> 0:51:55.880 so I think there's like a lot riding on the line, 0:51:56.360 --> 0:51:58.359 and none of this stuff is perfect. But if it's 0:51:58.400 --> 0:52:00.520 working at the end of the day, I think that's 0:52:00.560 --> 0:52:04.000 really what matters. But I know it's probably not something 0:52:04.000 --> 0:52:08.239 you want to do about, you know, like deleting these 0:52:08.320 --> 0:52:11.239 routines that you've created and putting them back up, but 0:52:11.680 --> 0:52:13.880 you may want to consider doing that. Thanks for the 0:52:13.920 --> 0:52:16.000 call today, Kevin in Las Vegas. 0:52:16.000 --> 0:52:19.040 Appreciate it real quick. 0:52:19.200 --> 0:52:23.000 If you have a smart watch or a fitbit, you 0:52:23.120 --> 0:52:26.920 might want to clean the band. A recent study by 0:52:27.600 --> 0:52:30.000 clean the band that sounds like a band name. Recent 0:52:30.000 --> 0:52:33.000 study by researchers found that almost all Apple watches and 0:52:33.040 --> 0:52:38.239 Fitbit wrist bands have harmful bacteria on them. They tested plastic, rubber, cloth, leather, 0:52:38.320 --> 0:52:41.880 and metal bands. Ninety five percent of them had dangerous bacteria. 0:52:43.160 --> 0:52:46.839 People who wore smart watches during workouts had the most bacteria. 0:52:47.920 --> 0:52:50.840 Let's see the type of material also affects bacteria. Rubber 0:52:50.840 --> 0:52:54.080 and plastic were the worst. Metal wrist bands, especially gold 0:52:54.080 --> 0:52:55.480 and silver, had less. 0:53:02.400 --> 0:53:03.799 Welcome back to Rich on Tech. 0:53:03.880 --> 0:53:06.759 Rich DeMuro here hanging out talking technology with you on 0:53:06.960 --> 0:53:09.400 location in the city of Los Angeles. 0:53:09.719 --> 0:53:11.800 We are standing under a. 0:53:11.760 --> 0:53:16.880 Sustainable self contained ev charging solution. It is being deployed 0:53:17.000 --> 0:53:20.520 in cities across America and the world. And joining me 0:53:20.600 --> 0:53:24.200 now is Desmond Wheatley, the CEO of Beam Global. 0:53:24.680 --> 0:53:25.479 You make these things. 0:53:25.520 --> 0:53:27.600 Welcome to the show, Rich, Thanks very much for having me. 0:53:27.680 --> 0:53:29.600 Yes, we're very proud of this product to your Our 0:53:29.680 --> 0:53:35.120 ev ARC electric vehicle, autonomous renewable charger, invented, designed, engineered, 0:53:35.200 --> 0:53:37.840 and best of all manufactured here in the United States, 0:53:37.960 --> 0:53:40.839 providing the driving on sunshine experience to customers all over 0:53:40.840 --> 0:53:43.319 the US and as you said, increasingly internationally as well. 0:53:43.800 --> 0:53:48.520 So the device is self contained and sustainable. So it 0:53:48.560 --> 0:53:52.440 looks like a giant solar panel plus a battery on 0:53:52.520 --> 0:53:56.400 top of a flat panel that lays in a parking spot. 0:53:56.440 --> 0:53:59.440 So this fits in a standard parking spot, and you 0:53:59.480 --> 0:54:02.560 can deploy ev charging, and not just EV charging, but 0:54:02.640 --> 0:54:05.640 all types of charging pretty much anywhere you can place 0:54:05.680 --> 0:54:06.160 one of these. 0:54:06.360 --> 0:54:09.160 You're exactly right, So the ev ARC fits inside a 0:54:09.239 --> 0:54:14.040 standard legal sized parking space fantastically. It doesn't reduce available 0:54:14.040 --> 0:54:16.239 parking in any way at all, because the vehicle is 0:54:16.239 --> 0:54:18.919 actually able to park on the ballast and traction pad, 0:54:19.040 --> 0:54:21.080 which is what gives the unit stability and ensures it 0:54:21.080 --> 0:54:23.239 doesn't blow away in hurricane force winds or during an 0:54:23.239 --> 0:54:25.640 earthquake or something like that. So you're getting all of 0:54:25.680 --> 0:54:29.160 this power generation being fed into vehicles or into other devices. 0:54:29.280 --> 0:54:31.919 You're not losing any available parking, and crucially, you didn't 0:54:31.960 --> 0:54:34.759 have to do any construction or electrical work. You'll never 0:54:34.800 --> 0:54:37.120 get a utility bill, and this will keep your electric 0:54:37.200 --> 0:54:39.520 vehicles running during a blackout or a brownout. 0:54:39.800 --> 0:54:43.000 Tell me about the different components I mentioned kind of briefly. 0:54:43.040 --> 0:54:45.799 It has a solar panel on top. Explain to me 0:54:45.880 --> 0:54:47.960 what's happening with this beam device. 0:54:48.200 --> 0:54:51.319 Yes, we're converting sunlight into electricity. We're doing that in 0:54:51.360 --> 0:54:54.400 a hyper efficient way because we have a patented tracking solution, 0:54:54.480 --> 0:54:57.000 and that causes the solar array to follow the sun 0:54:57.040 --> 0:54:59.840 as it moves across the sky in a really clever way. 0:55:00.080 --> 0:55:02.719 That gives us about twenty five percent more electricity than 0:55:02.719 --> 0:55:05.640 we'd anticipate from a fixed solar array fix. Rolary is 0:55:05.680 --> 0:55:08.640 still good, but trackings even better because twenty five percent 0:55:08.680 --> 0:55:11.919 more electricity means twenty five percent more miles driven by 0:55:12.040 --> 0:55:14.640 the electric vehicle. Now, we obviously wanted the thing to 0:55:14.680 --> 0:55:17.279 work day or night, or during periods when the sun 0:55:17.320 --> 0:55:19.399 isn't shining inclement weather like we're about to have here 0:55:19.400 --> 0:55:22.520 this weekend, and so we have our own proprietary battery 0:55:22.520 --> 0:55:24.680 solutions that we build into the product as well. So 0:55:24.719 --> 0:55:27.480 we convert so light and electricity, we store that electricity 0:55:27.520 --> 0:55:30.640 in batteries, and then we convert the electricity into a 0:55:30.680 --> 0:55:33.680 format that's usable by electric vehicles, or by cell phones, 0:55:33.760 --> 0:55:36.359 or by life saving equipment or whatever else you might 0:55:36.440 --> 0:55:37.560 decide to plug into it. 0:55:38.239 --> 0:55:40.920 So you've got the battery and not only do you 0:55:41.000 --> 0:55:44.440 have at least two car chargers, but you also have 0:55:45.080 --> 0:55:48.160 plugs and USB. So someone if this was in a park, 0:55:48.400 --> 0:55:51.120 for instance, someone could come and charge their phone from 0:55:51.200 --> 0:55:54.040 this device. And there's also an emergency component as well. 0:55:54.080 --> 0:55:54.560 Explain that. 0:55:54.800 --> 0:55:56.759 Yeah, So actually we set them up to charge as 0:55:56.800 --> 0:55:59.040 many as six vehicles at the same time. So picture 0:55:59.040 --> 0:56:02.239 a flea operator like Los Angeles. Six fleet vehicles can 0:56:02.239 --> 0:56:04.080 plug in at the end of shift. The next time 0:56:04.080 --> 0:56:05.759 when they come back and use those vehicles, they'll be 0:56:05.800 --> 0:56:09.080 full again. We call this daily range replenishment. It's a 0:56:09.080 --> 0:56:10.000 fantastic way to. 0:56:09.920 --> 0:56:10.680 Fuel your vehicle. 0:56:11.000 --> 0:56:12.959 Gone are the days of going to the gas station 0:56:13.040 --> 0:56:16.759 and hanging around and pumping liquid, carcinogens and everything into 0:56:16.760 --> 0:56:19.040 a tank in your vehicle. Now you're just plugging in, 0:56:19.120 --> 0:56:21.000 just like you would plug in your cell phone while 0:56:21.000 --> 0:56:24.280 you're doing something else. Six vehicles charge. End of shift. 0:56:24.400 --> 0:56:25.880 But you're right, there are other things we can do 0:56:26.040 --> 0:56:28.120 with this as well. We have an emergency power panel, 0:56:28.239 --> 0:56:29.880 so if there is a blackout or a brownout or 0:56:29.920 --> 0:56:32.960 some other sort of disaster, first responders can come and 0:56:32.960 --> 0:56:36.160 connect to this and run life saving equipment, radios, computers, 0:56:36.160 --> 0:56:37.680 whatever else they need to do. And by the way, 0:56:37.680 --> 0:56:39.879 which that's happened, that's not just a story. We've had 0:56:39.880 --> 0:56:42.640 lots of instances where that's happened. And then a little 0:56:42.680 --> 0:56:44.279 bit more on the consumer side. Yes, we've got one 0:56:44.360 --> 0:56:47.200 hundred and twenty vol outlets and USB ports as well, 0:56:47.280 --> 0:56:49.480 so that you can charge your cell phone or your laptop. 0:56:49.480 --> 0:56:52.440 And it's surprising how often sometimes people are more excited 0:56:52.480 --> 0:56:54.080 about that than they are about being able to charge 0:56:54.080 --> 0:56:54.680 their cars. 0:56:54.760 --> 0:56:57.360 I mean, it's definitely interesting to have that ability as well. 0:56:57.640 --> 0:57:00.200 How much of a charge can one of these provide? 0:57:00.280 --> 0:57:03.480 An EVRC electric vehicle Autonomous Renewable charge is going to 0:57:03.560 --> 0:57:06.080 generate and store enough electricity to provide up to two 0:57:06.239 --> 0:57:09.359 hundred and sixty five driving miles in a day. Now, 0:57:09.520 --> 0:57:12.480 the average US sedan drives thirty point four miles per day. 0:57:12.560 --> 0:57:15.640 Fleet vehicles like we commonly charge around twenty miles a day. 0:57:15.640 --> 0:57:18.040 So you can see, with this single unit, in a 0:57:18.120 --> 0:57:20.919 single parking space, with no construction and no electrical work 0:57:20.920 --> 0:57:23.320 and no utility bill, we're able to charge six to 0:57:23.360 --> 0:57:26.040 ten fleet vehicles every day and give them that daily 0:57:26.240 --> 0:57:29.240 range replenishment. New York City is our biggest customer from 0:57:29.280 --> 0:57:31.040 a city point of view. Actually US Army is our 0:57:31.040 --> 0:57:33.240 biggest customer in total, but in New York City, even 0:57:33.240 --> 0:57:35.960 in the winter, we're recharging police cars there. So it's 0:57:36.000 --> 0:57:39.400 a very effective technology. Again, invented the United States and 0:57:39.440 --> 0:57:41.200 manufactured here. We're very proud of that. 0:57:41.560 --> 0:57:43.600 How much does one of these costs and how does 0:57:43.640 --> 0:57:47.960 that compare to actually digging and building out power lines? 0:57:48.000 --> 0:57:50.600 And that's that's exactly the right question, because the fact 0:57:50.640 --> 0:57:52.040 the matter is the answer to how much one of 0:57:52.040 --> 0:57:55.160 these things costs is less. It costs less than the 0:57:55.240 --> 0:57:58.320 voided costs of construction, less than digging the trenches, less 0:57:58.360 --> 0:58:01.120 than pulling the wires, less than pouring the concrete. The 0:58:01.160 --> 0:58:03.600 average selling price on This is about seventy thousand dollars. 0:58:03.800 --> 0:58:06.520 There are fantastic tax incentives associated with it. So if 0:58:06.520 --> 0:58:08.480 you have a tax liability, as many of our larger 0:58:08.520 --> 0:58:10.960 customers do, they're going to get about forty percent of 0:58:10.960 --> 0:58:13.960 that money back from in terms of out of pocket costs. 0:58:14.120 --> 0:58:16.200 And then of course you've got a lifetime of electricity 0:58:16.280 --> 0:58:18.080 or lifetime of fuel for your vehicles. You're never going 0:58:18.120 --> 0:58:21.600 to get a utility bill. And so in almost every instance, 0:58:21.600 --> 0:58:23.640 we have an awful lot of these things deployed across 0:58:23.640 --> 0:58:26.640 the United States and internationally. In almost every instance, the 0:58:26.680 --> 0:58:28.840 cost of the unit was less than the cost of 0:58:28.880 --> 0:58:31.680 digging the trenches and going through all that lengthy construction. 0:58:31.280 --> 0:58:32.320 Work and everything else. 0:58:32.400 --> 0:58:34.360 It takes about two years to deploy a grid tie 0:58:34.400 --> 0:58:36.400 charger in New York City by the time you go 0:58:36.440 --> 0:58:38.800 through planning and construction electrical work, which we do the 0:58:38.800 --> 0:58:41.680 same thing in under one hour and far less expensively. 0:58:42.320 --> 0:58:44.520 This is a big unit, Like I said, it fits 0:58:44.520 --> 0:58:47.080 in a standard parking spot, but you've got a big 0:58:47.120 --> 0:58:49.360 solar panel on top, you've got a battery. 0:58:49.600 --> 0:58:50.479 It's all kind of. 0:58:50.720 --> 0:58:54.760 On this hinge mechanism, I guess, or you know some 0:58:54.800 --> 0:58:57.040 sort of thing that holds it up this big bar, 0:58:57.280 --> 0:58:58.560 and then you've got this platform. 0:58:59.080 --> 0:59:02.080 Is this safe? Pople might wonder? Can I park under this? 0:59:02.160 --> 0:59:03.200 Can I step under? 0:59:03.200 --> 0:59:03.320 This? 0:59:03.600 --> 0:59:04.320 Is this safe? 0:59:05.000 --> 0:59:09.920 Designed, invented, engineered, manufactured in these United States of America. 0:59:10.120 --> 0:59:13.640 This is a very robust product. It's designed and in 0:59:13.680 --> 0:59:16.920 fact independently stamped to withstand wins of one hundred and 0:59:17.000 --> 0:59:19.640 sixty miles per hour. But it's done much better than that. 0:59:19.760 --> 0:59:21.880 In the Caribbean. It survived one hundred and eighty five 0:59:21.880 --> 0:59:25.080 mile in our Category five hurricane wins. It's flood proof 0:59:25.240 --> 0:59:27.160 to nine and a half feet, and there is nothing 0:59:27.160 --> 0:59:29.320 that an earthquake can do to hurt it. So this 0:59:29.360 --> 0:59:32.640 is an incredibly robust piece of equipment, built to the 0:59:32.720 --> 0:59:35.560 highest possible standards. Look, it's in the built environment. We 0:59:35.600 --> 0:59:37.720 know there are gonna be consumers and gonna be people 0:59:37.720 --> 0:59:40.400 wandering around these things, and we cannot let anybody get 0:59:40.480 --> 0:59:42.120 hurt by any of these things. We have never had 0:59:42.120 --> 0:59:43.960 a structural failure, and very proud of the team that 0:59:44.000 --> 0:59:46.200 builds them, and I am very proud of our factory facility, 0:59:46.200 --> 0:59:47.520 in the engineering that's gone into this. 0:59:47.840 --> 0:59:49.800 Tell me about that team you're based in San Diego. 0:59:49.960 --> 0:59:53.840 We're based in San Diego. Yeah, we're again fantastic. It's 0:59:53.840 --> 0:59:56.000 a meritocracy. We are for merit, but I think we 0:59:56.000 --> 0:59:58.360 seek out merit in places that some others ignore. We 0:59:58.440 --> 1:00:02.000 have veterans, we have workers disabilities, we have immigrants like me. 1:00:02.840 --> 1:00:05.360 We even have people who have had who have a 1:00:05.400 --> 1:00:09.800 dodgy history, but have paid their price to society. We're 1:00:09.880 --> 1:00:12.000 very proud of that team. With diversity, we get a 1:00:12.040 --> 1:00:13.640 lot of input. We got a lot of very clever 1:00:13.720 --> 1:00:16.520 ideas and their mission driven. I mean, we're letting Americans 1:00:16.600 --> 1:00:20.960 drive on sunshine. We're getting rid of their gasoline bills, 1:00:21.000 --> 1:00:23.120 We're getting rid of their reliance on foreign oil. This 1:00:23.160 --> 1:00:25.320 is about energy security. It's about cleaning up the environment 1:00:25.360 --> 1:00:27.320 if you care about that. But most importantly, it's about 1:00:27.320 --> 1:00:28.800 saving people a lot of money and giving them a 1:00:28.840 --> 1:00:29.600 great experience. 1:00:30.120 --> 1:00:32.520 Where is this being used well. 1:00:32.480 --> 1:00:35.560 At the moment, Better than half of our customers are 1:00:35.560 --> 1:00:38.640 fleet operators. So as I mentioned US Army, the Marine Corps. 1:00:38.640 --> 1:00:40.200 By the way, we are from the Marine Corps. Guys 1:00:40.200 --> 1:00:41.840 take off their uniforms and mirror mort and then they 1:00:41.880 --> 1:00:43.480 walk two miles to our factory and we put them 1:00:43.480 --> 1:00:47.960 in our Uniform Veterans Administration, so we have federal government. 1:00:48.040 --> 1:00:50.800 States of California's one of our biggest customers. I had 1:00:50.800 --> 1:00:52.680 the great honor of meeting the governor the other day 1:00:52.960 --> 1:00:54.840 because of the problems we're solving, not because of me, 1:00:55.280 --> 1:00:58.920 that's for sure. And then on the corporate side, customers 1:00:58.960 --> 1:01:02.040 like Google and Johnson and and others providing workplace charging 1:01:02.040 --> 1:01:03.840 for their employees so their employees can come in. We 1:01:03.880 --> 1:01:06.440 can plug in as many as six employees to this device. 1:01:06.760 --> 1:01:09.400 Every one of them will get their daily range replenishment 1:01:09.400 --> 1:01:10.760 before they leave to go home at the end of 1:01:10.800 --> 1:01:13.240 the day. And it didn't cost anybody anything. There's no 1:01:13.480 --> 1:01:15.440 unit costs to the energy because we're getting it from 1:01:15.440 --> 1:01:17.520 this glorious sunshine. So the way I like to think 1:01:17.560 --> 1:01:20.680 about this is this is an American product, taking American 1:01:20.720 --> 1:01:23.760 renewable energy and putting it into Americans vehicles with no 1:01:23.960 --> 1:01:27.320 unit costs of energy. I am absolutely certain that everybody 1:01:27.320 --> 1:01:29.600 will end up driving electric vehicle, and not because they're 1:01:29.600 --> 1:01:31.840 told to by the government or anybody else. They're going 1:01:31.920 --> 1:01:34.680 to do it because they're just way better, far more 1:01:34.720 --> 1:01:36.400 fun to drive. You never have to go to the 1:01:36.400 --> 1:01:38.720 gas station, you never have to do any maintenance on them. 1:01:38.840 --> 1:01:41.520 They're just super gadgets to own and you're going to 1:01:41.600 --> 1:01:41.960 love them. 1:01:42.280 --> 1:01:44.560 Them are some fighting words when it comes to, you know, 1:01:44.640 --> 1:01:48.200 traditional gas cars, but I will admit driving EV is 1:01:48.240 --> 1:01:50.280 a lot of fun. Where are you from, by the way. 1:01:50.080 --> 1:01:53.200 I'm from Scotland originally, and I'll say this about driving 1:01:53.200 --> 1:01:55.720 an EV driving there's only one thing better than driving 1:01:55.720 --> 1:01:57.280 an EV, driving on sunshine. 1:01:57.360 --> 1:01:58.280 That's what we provide. 1:01:58.320 --> 1:02:01.040 But yes, I'm from Scotland originally. America has been very 1:02:01.120 --> 1:02:02.480 very good to me. I'm trying to be good bye 1:02:02.520 --> 1:02:03.680 to it. So thank you for guys. 1:02:03.840 --> 1:02:07.000 Where can folks find out more about the ev RC and. 1:02:07.080 --> 1:02:09.080 Beam The best place, of course to go is our 1:02:09.080 --> 1:02:12.480 website which is Beam four all dot com. So that's 1:02:12.560 --> 1:02:16.400 b E A M F O R A L L 1:02:16.520 --> 1:02:17.200 dot com. 1:02:17.280 --> 1:02:19.080 Desmend weekly from Beam Global. 1:02:19.120 --> 1:02:20.400 Thanks so much for joining me today. 1:02:20.560 --> 1:02:21.680 That's been my great pleasure. 1:02:21.720 --> 1:02:22.600 Rich thanks for having me. 1:02:22.800 --> 1:02:24.080 More rich on Tech coming your way. 1:02:24.120 --> 1:02:26.240 If you have a question about technology, give me a call. 1:02:26.320 --> 1:02:29.160 It's triple eight Rich one on one. That's eight eight 1:02:29.240 --> 1:02:32.040 eight seven four to two four one zero one. 1:02:32.240 --> 1:02:33.080 We'll be right back. 1:02:39.560 --> 1:02:41.640 Welcome back to rich on Tech. 1:02:41.840 --> 1:02:42.040 Man. 1:02:42.080 --> 1:02:44.200 If I had just a tenth of the energy that 1:02:44.240 --> 1:02:49.000 our last interview had, maybe this show would be more 1:02:49.000 --> 1:02:50.000 popular or less. 1:02:50.040 --> 1:02:50.680 I'm not sure. 1:02:51.120 --> 1:02:54.320 Uh triple eight Rich one on one eight eight eight 1:02:54.560 --> 1:02:58.560 seven four to two four one zero one. You can 1:02:58.600 --> 1:03:02.480 find me online at rich on tech dot tv. There 1:03:02.520 --> 1:03:04.800 you can see some of the stories I cover for television. 1:03:05.240 --> 1:03:08.920 You can see show notes for past shows, subscribe to 1:03:08.920 --> 1:03:11.240 the podcast, and you can find me on social media. 1:03:11.360 --> 1:03:17.800 I'm on Instagram x formerly Twitter, Facebook, threads all at. 1:03:17.600 --> 1:03:18.440 Rich on Tech. 1:03:19.280 --> 1:03:22.840 Let's go to John in Newbury Park, California. John, you're 1:03:22.880 --> 1:03:23.439 on with Rich. 1:03:24.160 --> 1:03:27.040 Yeah, Hi, Rich, thank you. I just got a quick question. 1:03:27.640 --> 1:03:30.600 We've been using cable for a long time and the 1:03:30.640 --> 1:03:32.640 price just keeps going up and up and up, and 1:03:32.640 --> 1:03:36.120 I'm trying to get a sense of how streaming is different, 1:03:36.560 --> 1:03:39.480 maybe better than cable, and what's the downside of streaming. 1:03:40.600 --> 1:03:41.280 Good question. 1:03:41.800 --> 1:03:44.400 Well, there's a big report out this week that streaming 1:03:44.520 --> 1:03:48.960 has become more expensive than cable, and I do not 1:03:49.200 --> 1:03:52.400 believe that to be true. Here's the thing. When you 1:03:52.440 --> 1:03:55.960 are streaming, you are in control. You pay for cable, 1:03:56.080 --> 1:03:59.280 You're paying eighty five ninety bucks a month for a 1:03:59.320 --> 1:04:02.360 bunch of stuff you don't need. When you're paying for streaming, 1:04:02.400 --> 1:04:04.600 you're paying seventy five dollars for a bunch of stuff 1:04:04.600 --> 1:04:10.320 you don't need. That was a joke, no, I mean, 1:04:10.360 --> 1:04:13.840 but the reality is, yes, the prices of streaming services 1:04:13.920 --> 1:04:17.280 has gone up. Like I've said, the free ride is over. 1:04:17.680 --> 1:04:21.320 These things started out extremely cheap, and they the price 1:04:21.320 --> 1:04:24.080 on them keeps going up. But here's the big difference. 1:04:24.840 --> 1:04:27.560 The difference is do you need all that other stuff? 1:04:27.640 --> 1:04:27.800 You know? 1:04:27.800 --> 1:04:30.320 It used to be when you had cable you would pay, 1:04:30.560 --> 1:04:32.640 like I said, ninety bucks a month and you'd get 1:04:32.680 --> 1:04:34.640 all these channels whether you watch. 1:04:34.480 --> 1:04:35.040 Them or not. 1:04:35.760 --> 1:04:39.440 With streaming, you decide what you want to subscribe to. 1:04:40.400 --> 1:04:43.160 Now you've heard of the big streaming services like Netflix 1:04:43.600 --> 1:04:47.800 and YouTube TV and Sling TV, and you know all 1:04:47.840 --> 1:04:50.560 these other you know, Hulu and Disney Plus. But there 1:04:50.600 --> 1:04:53.800 are a whole bunch of smaller streaming services out there 1:04:53.840 --> 1:04:54.360 as well. 1:04:54.720 --> 1:04:57.200 So a couple of resources for you, John, Which number one? 1:04:57.320 --> 1:05:01.080 I say, just dive in and do it to cut 1:05:01.080 --> 1:05:01.520 the cord. 1:05:01.680 --> 1:05:03.000 You'll be very very happy. 1:05:03.960 --> 1:05:07.360 You can go to a service like Real Good R 1:05:07.560 --> 1:05:11.840 E E, L, g OO D and you can see 1:05:11.920 --> 1:05:15.640 all of the streaming services that you can subscribe to 1:05:16.320 --> 1:05:20.480 now again the popular ones Netflix, Amazon Prime, Showtime, Hulu, 1:05:20.640 --> 1:05:25.680 FX Stars, crunchy Roll, But there are literally hundreds of 1:05:25.720 --> 1:05:33.160 streaming services like fandor Epics, Fear Factory, Let's see what else, Freeform, 1:05:33.440 --> 1:05:38.600 free V that's a free one, Fubuu TV, Funimation, there 1:05:38.600 --> 1:05:41.960 are so many scream Box Science, I mean things I've 1:05:41.960 --> 1:05:45.000 never even heard of, popcorn flix Plex. So there's a 1:05:45.080 --> 1:05:48.400 whole bunch of streaming services. You kind of build the 1:05:48.600 --> 1:05:51.520 catalog of things that you want, and if you don't 1:05:51.600 --> 1:05:54.640 like it, you get rid of it. Another good resource 1:05:54.680 --> 1:05:58.840 for you is called chord Cutter Weekly. Cord Cutter Weekly 1:05:59.000 --> 1:06:01.880 is written by techtjournalist Jared Newman. He's been on the 1:06:01.920 --> 1:06:05.800 show several times and he is a great resource for 1:06:05.880 --> 1:06:08.640 not only getting into this, but also finding the best 1:06:08.720 --> 1:06:12.600 deals and making the most of your streaming services. The 1:06:12.640 --> 1:06:15.640 other thing I like is called just Watch. This is 1:06:15.760 --> 1:06:19.800 a streaming guide for all of these streaming services. You 1:06:19.840 --> 1:06:23.280 can find it at just watch dot com. And the 1:06:23.280 --> 1:06:26.520 bottom line is that you are in control. If you're 1:06:26.560 --> 1:06:29.400 watching HBO Max and you're subscribing, and all of a 1:06:29.400 --> 1:06:31.800 sudden you decide you know what, HBO doesn't really have 1:06:31.840 --> 1:06:34.680 anything for me anymore. You go ahead, you go online 1:06:34.680 --> 1:06:37.840 and you cancel. Try doing that easily with cable it 1:06:37.880 --> 1:06:40.960 is impossible. You've got to call someone up. You've got 1:06:41.000 --> 1:06:43.400 to talk to them. They've got a sales team. They 1:06:43.560 --> 1:06:45.640 escalate you, they try to convince you, they give you 1:06:45.680 --> 1:06:48.400 two months free. All of this stuff with streaming is 1:06:48.480 --> 1:06:51.800 done online and at will, and so you have the 1:06:51.840 --> 1:06:55.280 ability to start and stop these services on your terms. 1:06:55.640 --> 1:06:55.720 Now. 1:06:55.760 --> 1:06:58.360 A couple things to keep in mind very quickly is 1:06:59.560 --> 1:07:04.280 cable TV bundles versus a streaming service like Netflix. There 1:07:04.320 --> 1:07:09.400 are services like YouTube TV, Sling TV, and Fubu that 1:07:09.480 --> 1:07:13.800 are basically replacing cable TV that gives you a whole 1:07:13.840 --> 1:07:16.080 bunch of channels that you would traditionally get from a 1:07:16.080 --> 1:07:20.600 cable TV provider, like the Food Network, HGTV, Bravo, all 1:07:20.640 --> 1:07:22.680 those different channels that you may or may not need. 1:07:23.120 --> 1:07:25.720 So personally, the way I do it is I just 1:07:25.840 --> 1:07:29.320 put together this streaming services that I want, like a Netflix, 1:07:29.360 --> 1:07:32.760 a Prime Video, HBO, Max, Disney Plus, oh gosh, I 1:07:32.760 --> 1:07:35.120 have a lot of them, Apple TV Plus and Hulu. 1:07:35.480 --> 1:07:37.880 Those are the services that I subscribe to. And pay 1:07:37.960 --> 1:07:41.040 for I was doing the YouTube TV for like I 1:07:41.080 --> 1:07:42.680 think it's like eighty five bucks a month, but I 1:07:42.720 --> 1:07:44.840 realized I just wasn't watching it as much. I don't 1:07:44.880 --> 1:07:46.840 need all that content. And when it comes to your 1:07:46.920 --> 1:07:52.200 local channels, you can typically find those streaming on other places, 1:07:52.240 --> 1:07:56.600 so for instance, hang on, let me grab this. For instance, 1:07:56.680 --> 1:08:00.240 Roku channel this week did a deal where they have 1:08:00.400 --> 1:08:03.280 forty new TV channels that you can watch for free. 1:08:03.360 --> 1:08:06.800 They partnered with CBS News and Fox TV stations, So 1:08:06.840 --> 1:08:09.240 if you're in a major city like New York, LA, Chicago, 1:08:09.680 --> 1:08:12.040 you can watch these stations for free. 1:08:13.320 --> 1:08:13.760 Same thing. 1:08:13.800 --> 1:08:16.080 The station I work for, KTLA has an app called 1:08:16.160 --> 1:08:19.759 Ktla Plus. You download that and you can watch for free. 1:08:20.320 --> 1:08:22.519 So I think this is kind of the thing that's 1:08:22.560 --> 1:08:25.840 happening across the nation, is that people want to be 1:08:25.880 --> 1:08:28.840 able to choose when and how and what they watch. 1:08:28.960 --> 1:08:31.799 And also they you know, they decide with their dollars 1:08:32.360 --> 1:08:34.919 what is important to them. If you don't want Netflix, 1:08:35.160 --> 1:08:37.280 if Netflix isn't making the kind of program that you 1:08:37.280 --> 1:08:38.320 want anymore, you can. 1:08:38.240 --> 1:08:40.120 Get rid of it. And it's very very easy. 1:08:40.600 --> 1:08:43.160 Good question, John, but I say go for it. I 1:08:43.520 --> 1:08:47.040 was a little hesitant to cut the cord. Probably gosh, 1:08:47.040 --> 1:08:49.320 there's probably been five years at this point. My wife 1:08:49.360 --> 1:08:52.120 was very much against it and would I would never 1:08:52.160 --> 1:08:54.479 look back at this point. All Right, A lot of 1:08:54.479 --> 1:08:57.559 you have emailed in let's see, Jill says, are all 1:08:57.600 --> 1:09:00.479 of the cell phone companies equal? I live in southern Cali, Alifornia. 1:09:00.479 --> 1:09:02.960 I'm currently an AT and T customer. I only have 1:09:03.000 --> 1:09:06.080 one line. I'm looking for less expensive service. What should 1:09:06.120 --> 1:09:09.960 I consider, Jill? You should consider what's called an MVN 1:09:10.800 --> 1:09:14.439 and know the services are not all equal. There are three. 1:09:14.479 --> 1:09:17.559 There's T Mobile, there's Verizon, and there's AT and T. 1:09:17.920 --> 1:09:20.280 They are all good for different things. AT and T 1:09:20.400 --> 1:09:22.880 is kind of in the middle. It's very broad range. 1:09:22.920 --> 1:09:25.160 You're gonna have a good signal pretty much everywhere you go. 1:09:25.680 --> 1:09:31.040 Verizon is really good in like, densely populated areas. They 1:09:31.040 --> 1:09:35.160 have super super fast service in many stadiums and downtowns 1:09:35.200 --> 1:09:38.320 and things like that, and then in rural areas they're 1:09:38.360 --> 1:09:41.320 really good, whereas T Mobile is really strong in kind 1:09:41.360 --> 1:09:44.800 of the city areas. So but for you personally, if 1:09:44.840 --> 1:09:46.439 you want to stick with AT and T, I would 1:09:46.479 --> 1:09:49.160 look into Cricket, which they own. But there are no 1:09:49.320 --> 1:09:52.280 contract and the plans are a lot cheaper. You just 1:09:52.320 --> 1:09:55.200 don't get maybe as many perks with those plans, but 1:09:55.600 --> 1:09:58.799 you can get a plan starting at thirty, forty, fifty 1:09:58.840 --> 1:10:01.599 five or sixty dollars month. The one that I really 1:10:01.680 --> 1:10:04.840 like is mint Mobile. I think they're fantastic. They were 1:10:04.880 --> 1:10:09.840 actually purchased by T Mobile that runs on T Mobile's network, 1:10:10.160 --> 1:10:12.840 but that's what I use for my secondary line, my 1:10:12.960 --> 1:10:16.879 test line, and it has been absolutely fantastic. Good question, 1:10:18.040 --> 1:10:21.160 Catherine says, how can I sync my iPad and iPhone 1:10:21.200 --> 1:10:24.680 so my text messages show up on my iPad? This 1:10:24.760 --> 1:10:30.120 is a feature called continuity. You can sign up for 1:10:30.160 --> 1:10:33.000 this feature in your settings on your iPhone and on 1:10:33.040 --> 1:10:36.479 your iPad. If you open up the settings on your iPhone, 1:10:37.439 --> 1:10:41.120 look for your messages, and there is a feature called 1:10:41.200 --> 1:10:46.400 continuity and it's a continuity and it's called handoff as well. 1:10:46.760 --> 1:10:49.440 And so if you look for that feature inside your settings, 1:10:49.800 --> 1:10:52.919 you are able to turn that on for your iPad 1:10:53.040 --> 1:10:54.880 and all of your text messages, whether it's an I 1:10:55.000 --> 1:10:58.639 message or just a standard text will actually show up 1:10:58.760 --> 1:11:02.240 on your other device. And Mary says, it's time for 1:11:02.280 --> 1:11:04.200 me to upgrade my iPhone. I was going to do 1:11:04.439 --> 1:11:06.240 go with the fourteen plus, but I just learned a 1:11:06.280 --> 1:11:08.400 new fifteen is coming out. Do you know what the 1:11:08.400 --> 1:11:11.080 differences will be between the fourteen and fifteen? Are they 1:11:11.120 --> 1:11:15.960 worth holding out for on purchasing until the fifteen comes out? Yes, 1:11:16.080 --> 1:11:19.200 only because you've got less than a month now. Usually 1:11:19.200 --> 1:11:21.439 the new iPhones come out end of September. I think 1:11:21.439 --> 1:11:23.439 you could wait one more month, and at the very 1:11:23.560 --> 1:11:26.200 least the prices will go down on the old models. 1:11:26.560 --> 1:11:29.000 But we don't know exactly what's going to happen with 1:11:29.040 --> 1:11:31.679 the fifteen, but there's definitely gonna be some improvements there, 1:11:32.040 --> 1:11:33.320 and at the very least, like. 1:11:33.240 --> 1:11:35.240 I said, the old models will be cheaper. 1:11:35.840 --> 1:11:37.479 All right. Coming up later this hour, we're going to 1:11:37.560 --> 1:11:40.519 talk about ady T and their new alarm system that 1:11:40.560 --> 1:11:43.519 you can install yourself, plus more of your questions at 1:11:43.520 --> 1:11:45.000 triple eight rich. 1:11:44.880 --> 1:11:46.320 One on one. 1:11:48.640 --> 1:11:54.000 Welcome back to rich on Tech, Rich DeMuro talking technology 1:11:54.040 --> 1:11:57.759 with you at triple eight Rich one O one. That's 1:11:57.800 --> 1:12:01.800 eighty eight eight seven four to four to one zero one. 1:12:02.600 --> 1:12:05.040 If you have a question about technology, give me a call. 1:12:05.760 --> 1:12:09.240 You can also email. Just go to rich on Tech 1:12:09.520 --> 1:12:14.479 dot tv hit the contact button there. You can follow 1:12:14.479 --> 1:12:17.040 me on social media at rich on Tech if you 1:12:17.120 --> 1:12:20.960 like what you hear. Let's see what else a lot 1:12:21.000 --> 1:12:23.439 to talk about. Oh, this hour we're gonna talk about 1:12:24.000 --> 1:12:27.280 Let's see. This is the ad T self setup. So 1:12:27.400 --> 1:12:31.400 this is a alarm system that you actually install yourself. Diy. 1:12:31.640 --> 1:12:33.800 I believe it's the first of its kind from ad T. 1:12:34.360 --> 1:12:36.719 So we're gonna have been shown of nine to five 1:12:36.880 --> 1:12:41.440 Google join me to talk about his experience with this program. 1:12:42.240 --> 1:12:45.799 And by the way, producer Adam, I emailed you a question, 1:12:46.080 --> 1:12:47.600 so you can you know, we're getting a lot of 1:12:47.680 --> 1:12:50.960 questions from folks, so I believe we're working on the 1:12:51.000 --> 1:12:54.519 ability to get the producer to be able to chime in. 1:12:55.200 --> 1:12:58.200 So if Adam, if you can get on your email, 1:12:58.280 --> 1:13:00.800 I'll have you chime in a little bit. Okay, time, yeah, 1:13:00.840 --> 1:13:04.120 you chime Okay. Let's see so many emails coming in. 1:13:04.439 --> 1:13:04.800 Let's go. 1:13:04.960 --> 1:13:07.840 Let's go to the phones first. Let's go to Paul. 1:13:09.000 --> 1:13:11.519 Let's go to Paul and Columbus, Ohio. Paul, you're on 1:13:11.560 --> 1:13:11.960 with Rich. 1:13:12.760 --> 1:13:16.000 Hey, Rich, good luck with the storm too. I hope 1:13:16.080 --> 1:13:18.760 that doesn't cost too much disaster out there. 1:13:19.520 --> 1:13:22.960 I appreciate that California. You can't deal with rain to 1:13:23.000 --> 1:13:25.800 begin with, by the way, So if it just exactly yeah, 1:13:25.840 --> 1:13:27.559 so you've seen the video. I mean, if it's like 1:13:27.680 --> 1:13:30.479 just regular rain, it's tough out here. So we'll hopefully 1:13:30.479 --> 1:13:32.720 we'll be okay, but we'll see. We don't know what 1:13:32.800 --> 1:13:33.439 can I help you with. 1:13:34.600 --> 1:13:37.919 Okay, I'm trying to help a friend. I'm semi techie. 1:13:37.960 --> 1:13:42.360 She's very non techy. He's got an all computer probably 1:13:42.600 --> 1:13:49.360 five years old, running Windows ten, and she has issues 1:13:49.400 --> 1:13:53.840 with the USB ports. There's eight ports all together, a 1:13:53.880 --> 1:13:56.080 couple in the front, couple and the some in the back, 1:13:57.040 --> 1:14:01.000 and they'll just stop working. And then so it can 1:14:01.439 --> 1:14:03.439 plug it into another port and it may or may 1:14:03.479 --> 1:14:06.719 not work. And then you go back later after turning 1:14:06.720 --> 1:14:09.639 a computer on and off or whatever, and it can 1:14:09.680 --> 1:14:12.720 do the same thing. Sometimes it'll work for hours and 1:14:12.800 --> 1:14:16.760 other times it just quits. And I had to look 1:14:16.760 --> 1:14:19.639 at the device manager to see if there was anything 1:14:19.680 --> 1:14:22.960 in there with the triangle or red mark or anything, 1:14:22.600 --> 1:14:27.400 and nothing showed up there. We cleaned up the computer 1:14:27.479 --> 1:14:30.360 with a bunch of old files, but I don't know 1:14:30.479 --> 1:14:33.479 that that would have had any any consequence or to 1:14:33.479 --> 1:14:37.360 the USD except that it did boot faster. So what 1:14:37.600 --> 1:14:38.760 might we be looking for? 1:14:39.479 --> 1:14:39.799 Okay? 1:14:39.840 --> 1:14:42.519 Have you and so you physically went over there and 1:14:42.600 --> 1:14:43.160 checked them out? 1:14:44.280 --> 1:14:44.479 No? 1:14:45.080 --> 1:14:47.960 I had not, Okay, I think I think that might 1:14:48.040 --> 1:14:49.559 be a good first step. 1:14:49.640 --> 1:14:51.439 And you said, this was what type of computer? 1:14:52.320 --> 1:14:52.760 A Dell? 1:14:53.120 --> 1:14:56.080 Okay, that's a small tower. 1:14:56.120 --> 1:14:59.240 And it's about five years old, right, And are all 1:14:59.280 --> 1:15:03.280 of the us bees on one sort of I guess 1:15:03.360 --> 1:15:05.799 card on this computer or they in different places? 1:15:05.800 --> 1:15:07.240 Like are some in front, some and back? 1:15:08.080 --> 1:15:09.960 Yeah, there are some in front and someone back, So 1:15:09.960 --> 1:15:12.200 I'm guessing that it's not the same card, but I'm 1:15:12.240 --> 1:15:14.360 not positive about it, Okay. 1:15:14.439 --> 1:15:17.760 And has she plugged the peripherals into the front, Like 1:15:17.760 --> 1:15:20.120 if it do they all stop working? Because that seems 1:15:20.120 --> 1:15:22.000 really odd that they would all stop working, even the 1:15:22.000 --> 1:15:23.720 ones that are in different locations. 1:15:24.200 --> 1:15:26.240 That's what I thought too, But like I say, it's 1:15:26.320 --> 1:15:29.760 it's intermittent. Sometimes the back will work, sometimes the funnel work, 1:15:29.800 --> 1:15:31.639 and then sometimes none of them are working. 1:15:31.880 --> 1:15:35.360 Interesting, Okay, Well, it sounds like if it's you know, 1:15:35.560 --> 1:15:37.240 there's two things that could be happening here. It could 1:15:37.280 --> 1:15:41.439 either be a physical hardware issue or it could be 1:15:41.640 --> 1:15:44.760 a software issue. And it sounds like you kind of 1:15:44.840 --> 1:15:47.439 ran her through and got the system cleaned up and 1:15:47.880 --> 1:15:51.479 sort of figured out with that. Since this is a Dell, 1:15:52.520 --> 1:15:55.600 Dell does have some I'm just on Dell's support website 1:15:55.600 --> 1:15:59.040 for this, and you know, they do have some special 1:15:59.080 --> 1:16:01.360 software on the computer that can help you figure out 1:16:01.439 --> 1:16:05.000 if it's a you know, actual physical problem or a 1:16:05.040 --> 1:16:09.280 software problem. And so there's one app called Support Assist, 1:16:09.560 --> 1:16:13.759 and that can actually help you troubleshoot this as well. 1:16:13.800 --> 1:16:17.360 So if you're in Windows, type in support Assist and 1:16:17.439 --> 1:16:21.679 you can run that little computer test to see what's 1:16:21.720 --> 1:16:22.120 going on. 1:16:22.160 --> 1:16:22.320 Now. 1:16:22.360 --> 1:16:25.040 In my experience, sometimes these little computer tests could be 1:16:25.080 --> 1:16:27.880 pretty bad. Like it comes up with either stuff that's 1:16:27.920 --> 1:16:30.400 just like give me a break, or it may come 1:16:30.479 --> 1:16:31.519 up with something that's real. 1:16:31.560 --> 1:16:31.920 I don't know. 1:16:32.640 --> 1:16:34.920 Uh, that's the first thing I would do. The other 1:16:35.040 --> 1:16:40.439 thing is, let's see there's another there's another. Okay, let's see. 1:16:40.439 --> 1:16:42.080 So they have like a list of like ten things 1:16:42.120 --> 1:16:44.160 to do. Obviously, you checked for physical damage. 1:16:44.200 --> 1:16:44.800 I would do that. 1:16:45.680 --> 1:16:47.600 Check the cable, you know, like, have her plug in 1:16:47.680 --> 1:16:51.240 something else that is different than what she's been plugging in. 1:16:51.280 --> 1:16:54.799 Maybe that's it. Okay, now you've got this hard Hardware 1:16:54.840 --> 1:16:58.040 Diagnostic Tool. Now this one you might need to be 1:16:58.120 --> 1:17:01.800 there for because it starting up the computer and then 1:17:01.880 --> 1:17:05.280 pressing F twelve while you are starting the computer to 1:17:05.360 --> 1:17:08.360 get into the you know, one time boot menu. So 1:17:08.520 --> 1:17:11.000 once you get into there, you can do the Dell 1:17:11.160 --> 1:17:14.280 Support Assist. And this is before the computer boots up, 1:17:14.600 --> 1:17:16.799 so basically none of the software is going to be running, 1:17:17.120 --> 1:17:18.679 and it can do a little bit of a better 1:17:18.880 --> 1:17:23.160 diagnostic on the computer without kind of drivers and things 1:17:23.200 --> 1:17:23.960 getting in the way. 1:17:24.400 --> 1:17:26.000 So that's another thing you could do. Again. 1:17:26.000 --> 1:17:29.120 That's called the Dell Support Assist, and that's when you 1:17:29.160 --> 1:17:34.240 boot up the system. Otherwise, I mean, you know, I 1:17:34.280 --> 1:17:37.439 would plug the USB device into a different computer. See 1:17:37.479 --> 1:17:40.679 if it stops working on that computer. Make sure Windows 1:17:40.720 --> 1:17:43.360 is up to date. There's a thing that you can 1:17:43.640 --> 1:17:48.840 refresh the USB controller. Let's see, disconnect all of the 1:17:48.880 --> 1:17:51.120 devices press Windows. 1:17:50.680 --> 1:17:51.559 Are Oh wow. 1:17:51.600 --> 1:17:54.720 This gets a little little tricky because you gotta you 1:17:54.840 --> 1:17:57.000 got oh wow. This is like getting into the Universal 1:17:57.000 --> 1:18:00.559 Serial Bus controllers and the Windows Device Manager. That might 1:18:00.600 --> 1:18:02.679 be something that you want to go over there, Paul 1:18:02.760 --> 1:18:05.880 and do yourself. But if you want, you can uninstall 1:18:05.960 --> 1:18:10.400 the USB host controller and then restart the computer and 1:18:10.479 --> 1:18:11.920 then reinstall that. 1:18:12.040 --> 1:18:15.000 I don't know that may be that maybe a little 1:18:15.040 --> 1:18:15.519 bit much. 1:18:15.920 --> 1:18:18.800 If it doesn't work after all that, maybe get someone 1:18:18.840 --> 1:18:19.920 from Dell to look at it. 1:18:19.960 --> 1:18:20.439 I'm not sure. 1:18:20.479 --> 1:18:23.679 It doesn't sound like it's still in warranty, so I think, 1:18:24.320 --> 1:18:26.599 you know, it's one of these things where it's best 1:18:26.600 --> 1:18:28.559 to be in person. This is one of those issues 1:18:28.600 --> 1:18:31.639 that could be a million different things. And after you've 1:18:31.680 --> 1:18:34.400 gone through your standard troubleshooting, which it sounds like you've done, 1:18:34.720 --> 1:18:37.680 which is why you're calling me, it's it's just. 1:18:37.720 --> 1:18:38.519 Kind of a mystery. 1:18:38.560 --> 1:18:41.400 So I would get some physical help on this computer 1:18:41.479 --> 1:18:45.120 to see what's going on. Let's go to Brian in 1:18:45.280 --> 1:18:46.640 Long Beach, California. 1:18:46.800 --> 1:18:48.080 Brian, you're on with Rich. 1:18:49.000 --> 1:18:51.040 Hello, Rich, Hey, good afternoon. 1:18:51.960 --> 1:18:55.000 What I wanted to ask about. I had a broken 1:18:55.120 --> 1:18:57.519 phone and then I had to get the replace right 1:18:58.360 --> 1:19:00.960 and I got on replacement phone, use the same number 1:19:01.800 --> 1:19:05.120 and the new phone. It thinks Google accounts that I 1:19:05.160 --> 1:19:07.360 haven't used in three years, you know sometime way to 1:19:07.400 --> 1:19:09.640 say it up and I need to be able to 1:19:09.720 --> 1:19:11.720 think the Google counts that. 1:19:11.680 --> 1:19:13.160 I have been using for the last two and. 1:19:13.160 --> 1:19:14.400 A half years. 1:19:14.800 --> 1:19:17.280 Could you get me with that, so you've got Okay, 1:19:17.280 --> 1:19:19.280 So you had a Google account on your old phone, 1:19:19.600 --> 1:19:23.400 you broke the phone and you got a new phone. Yeah, okay, 1:19:23.439 --> 1:19:25.240 what kind of phone is this? Android or iPhone? 1:19:26.280 --> 1:19:26.720 Andrew it? 1:19:26.840 --> 1:19:30.000 Okay? And so what happened? Who logged into this new 1:19:30.040 --> 1:19:30.640 phone for you? 1:19:32.320 --> 1:19:34.800 I called the company and I want they did work 1:19:34.840 --> 1:19:35.360 through with me? 1:19:35.640 --> 1:19:39.360 Okay, okay, it sounds like you so, and you're saying 1:19:39.400 --> 1:19:41.920 that the account on this phone is an old account 1:19:41.920 --> 1:19:44.080 that you used to use and you no longer use. 1:19:44.720 --> 1:19:46.519 Three years ago. I never did really use that did 1:19:46.600 --> 1:19:48.519 establish it though, but you. 1:19:48.479 --> 1:19:49.720 Never really used it, and you want to go back 1:19:49.760 --> 1:19:50.439 to the other account. 1:19:50.560 --> 1:19:51.639 Okay, I want. 1:19:51.720 --> 1:19:53.240 I wanted to count that I've been using for the 1:19:53.320 --> 1:19:54.400 last two years, got it? 1:19:54.479 --> 1:19:54.839 Okay? 1:19:54.960 --> 1:20:00.360 So, uh in Google, if you go on your new phone, okay, 1:20:00.680 --> 1:20:02.360 now do you have the Do you have the information 1:20:02.400 --> 1:20:03.920 for this account that you want to use? 1:20:05.560 --> 1:20:05.760 Yes? 1:20:06.080 --> 1:20:07.960 Okay? And that then I run into the problem with 1:20:08.000 --> 1:20:12.280 the second authentication, that's the phone number have to use. 1:20:12.479 --> 1:20:13.960 I do have a password and I do have a 1:20:14.000 --> 1:20:16.479 screen name. But but some kind of way when the 1:20:16.560 --> 1:20:18.880 count was stayed up, I stayed up with a second authentication, 1:20:19.280 --> 1:20:21.439 but I no longer have that phone two years ago. 1:20:21.479 --> 1:20:24.880 And the second authentication is phone number of verification. 1:20:25.040 --> 1:20:26.320 And you don't have the phone. 1:20:26.479 --> 1:20:28.240 You don't so it's trying to send a two factor 1:20:28.280 --> 1:20:31.000 authentication to a device that you no longer have or 1:20:31.040 --> 1:20:32.160 a phone number you don't have. 1:20:32.400 --> 1:20:35.439 Yeah, yeah, okay, okay, So what you need to do 1:20:35.800 --> 1:20:38.280 is go through Google. 1:20:37.960 --> 1:20:42.880 Account recovery and this may take some time because they're 1:20:42.880 --> 1:20:46.680 gonna have to verify you. So uh if you go, 1:20:46.840 --> 1:20:49.760 let's see here, So you've got to go. Gosh, you're 1:20:49.800 --> 1:20:51.439 gonna have some trouble with this, but you're it's it's 1:20:51.439 --> 1:20:52.320 gonna take some time. 1:20:52.760 --> 1:20:54.280 But basically you want to go. 1:20:54.760 --> 1:21:00.160 Uh, there's a link if you Google recover Google account, uh, 1:21:00.240 --> 1:21:02.000 and it will bring you to a help page on 1:21:02.080 --> 1:21:04.520 Google Support dot Google dot com. 1:21:04.720 --> 1:21:05.559 And I would give. 1:21:05.360 --> 1:21:08.960 You, uh the the web address is accounts dot Google 1:21:09.000 --> 1:21:12.680 dot com slash sign in slash recovery. 1:21:13.240 --> 1:21:18.000 Okay have you done this before? Have you done? Have 1:21:18.080 --> 1:21:22.000 you tried this yet? Okay? 1:21:22.200 --> 1:21:25.760 Count the web page and I learned information about the 1:21:25.760 --> 1:21:28.840 second authentications, but uh, when it told me, when it 1:21:28.920 --> 1:21:31.000 told me to go there, UH didn't ask me for 1:21:31.160 --> 1:21:33.799 password to get into the sign athentication where I could change. 1:21:33.600 --> 1:21:37.439 It, right, Okay, do you have do you Okay? So 1:21:37.640 --> 1:21:40.559 basically you have to do what's called an account recovery. 1:21:40.600 --> 1:21:42.800 You have to go to this account recovery page. 1:21:43.160 --> 1:21:43.400 Uh. 1:21:43.439 --> 1:21:46.240 This is not the standard sign in page that Google has. 1:21:46.280 --> 1:21:48.400 So the standard signing page is just going to say, hey, 1:21:48.400 --> 1:21:49.760 we need you to do this, and then it's going 1:21:49.840 --> 1:21:52.519 to say forget your password or you can't access it, 1:21:52.560 --> 1:21:54.760 and it's going to take you through some steps. This 1:21:54.840 --> 1:21:57.880 is a special place built just to get you to 1:21:57.920 --> 1:22:01.120 recover your account. So you go to this accounts dot 1:22:01.160 --> 1:22:04.439 Google dot com slash sign in, slash recovery, and you 1:22:04.520 --> 1:22:08.160 want to answer as many of the questions as you can. 1:22:08.320 --> 1:22:08.679 Okay. 1:22:10.120 --> 1:22:13.439 What you want to do is use a computer or 1:22:13.479 --> 1:22:15.600 a tablet where you might have signed in before it 1:22:15.640 --> 1:22:18.080 sounds like you can't do that, or a browser that 1:22:18.120 --> 1:22:21.240 you've signed in, or a location where you've previously signed in. 1:22:21.560 --> 1:22:24.920 What Google's looking for are clues that this is actually. 1:22:24.520 --> 1:22:25.640 You trying to do this. 1:22:26.880 --> 1:22:29.120 It may ask you for an old password, it may 1:22:29.160 --> 1:22:32.000 ask you for security questions, it may ask you to 1:22:32.000 --> 1:22:35.040 put in an email address that you've used. But that's 1:22:35.080 --> 1:22:37.479 what you want to do, and you want to answer 1:22:37.479 --> 1:22:39.680 as many of those questions as possible, and that's going 1:22:39.760 --> 1:22:43.200 to kick you through the process and hopefully recover this account. 1:22:43.680 --> 1:22:45.720 That is the best chance you have at getting this 1:22:45.800 --> 1:22:50.599 account back. The bigger advice I have if you're listening 1:22:50.760 --> 1:22:53.400 and are trying to, you know, get into your old 1:22:53.439 --> 1:22:58.559 accounts is you have to. There's things called a backup 1:22:59.479 --> 1:23:02.760 one time codes, and so when you set up two 1:23:02.800 --> 1:23:06.200 factor authentication on any account, they give you a list 1:23:06.240 --> 1:23:10.040 of like ten different unique codes that can always be 1:23:10.200 --> 1:23:13.519 used to access your account in the future. Keep those 1:23:13.640 --> 1:23:18.080 verification codes safe because those will work no matter what, 1:23:18.240 --> 1:23:20.120 even if you don't have access to your device, even 1:23:20.120 --> 1:23:22.360 if you don't have access to your email, those will 1:23:22.400 --> 1:23:25.040 always work because the idea is that only you have those. 1:23:25.439 --> 1:23:28.400 But Google does have a process for this, Brian, It's 1:23:28.439 --> 1:23:30.759 going to take a little bit of time, but again 1:23:30.920 --> 1:23:33.759 you got to go to that website to help figure 1:23:33.800 --> 1:23:37.320 it out. Accounts dot Google, dot Com, slash sign in, 1:23:37.439 --> 1:23:40.599 slash recovery. Make sure you are trying to do this 1:23:40.640 --> 1:23:43.080 from a place that you have signed in or a 1:23:43.080 --> 1:23:45.720 Wi Fi network that you have signed in before from 1:23:46.120 --> 1:23:48.960 and hopefully you should be able to get that two 1:23:49.000 --> 1:23:51.800 factor I like that you enabled the two factor authentication, 1:23:52.720 --> 1:23:55.160 but the fact that you can't sign in definitely is 1:23:55.200 --> 1:23:57.479 a problem. And by the way, on your Android phone, 1:23:57.920 --> 1:24:00.920 once you get this information figured out out, you can 1:24:00.960 --> 1:24:05.519 go into the settings. You tap Google and then you 1:24:05.560 --> 1:24:08.800 tap your account. It says manage your Google account or sorry, 1:24:08.800 --> 1:24:11.360 it says your your name. You tap your name and 1:24:11.400 --> 1:24:14.720 it says add another account, and you can tap that 1:24:14.840 --> 1:24:18.360 to add a secondary account to your phone. Once you 1:24:18.439 --> 1:24:20.760 add that secondary account to your Google phone, you can 1:24:20.800 --> 1:24:24.920 go back and delete the old account. Good question, Brian. 1:24:25.080 --> 1:24:28.000 Hopefully you get logged back in. Please keep me up 1:24:28.000 --> 1:24:31.360 to date on if that happens. Coming up more of 1:24:31.400 --> 1:24:34.200 your calls at Triple eight rich one oh one. That's 1:24:34.320 --> 1:24:37.120 eight eight eight seven four to two, four to one 1:24:37.439 --> 1:24:40.519 zero one. I'm gonna tell you which music service is 1:24:40.640 --> 1:24:41.800 raising prices? 1:24:42.600 --> 1:24:43.400 Coming up right here. 1:24:46.920 --> 1:24:50.519 Welcome back to rich On Tech. Rich DeMuro here hanging 1:24:50.560 --> 1:24:54.800 out talking technology with you at Triple eight rich one 1:24:54.840 --> 1:24:57.880 O one eight eight eight seven four to two, four 1:24:57.920 --> 1:25:03.479 to one zero one. Email is at rich on tech 1:25:03.760 --> 1:25:07.240 dot tv. Hit the contact button and a lot of 1:25:07.240 --> 1:25:11.639 you like to email. So we've got producer Adam with 1:25:11.720 --> 1:25:14.520 one of the questions that you've emailed in Adam. 1:25:14.920 --> 1:25:17.599 Yeah, Rich, I got a question here from Michael. Michael. 1:25:17.640 --> 1:25:20.479 He says, I have a question regarding Wi Fi. What 1:25:20.640 --> 1:25:22.680 is the best way to get Wi Fi for my 1:25:22.800 --> 1:25:26.519 mother who is a senior at her residence. Besides the 1:25:26.520 --> 1:25:29.640 cable companies? Are there any government programs? So, Rich, how 1:25:29.640 --> 1:25:32.120 are you going to help Michael out with that good question? 1:25:32.720 --> 1:25:33.360 Let's see. 1:25:33.800 --> 1:25:37.400 So okay, okay, I thought he said she was at 1:25:37.400 --> 1:25:40.400 a senior residence, but it's just at her residence, so 1:25:40.479 --> 1:25:44.240 that okay. I mean, look, you don't have to necessarily 1:25:44.240 --> 1:25:46.639 go through the cable companies. That's kind of the traditional way. 1:25:46.960 --> 1:25:50.760 But there are some companies that are now offering wireless 1:25:50.800 --> 1:25:53.360 internet and this is all because of the new five 1:25:53.439 --> 1:25:55.879 G networks, even though they're offering them on a combination 1:25:55.960 --> 1:25:59.439 of five G and LTE. So one of them is 1:25:59.520 --> 1:26:04.120 team O Home Internet and this is put out by 1:26:04.120 --> 1:26:06.839 T Mobile. So you've heard of T Mobile, the wireless company. 1:26:07.120 --> 1:26:10.479 They have a box that you can install in your house. 1:26:10.520 --> 1:26:12.920 And when I say install, really that just means you 1:26:13.040 --> 1:26:16.040 literally plug this in to the wall and it pulls 1:26:16.040 --> 1:26:19.760 in a cellular signal. So it pulls Internet from the 1:26:19.800 --> 1:26:24.320 sky from the cellular system, and then it re sends 1:26:24.320 --> 1:26:27.760 it out as Wi Fi. So imagine it's basically the 1:26:27.840 --> 1:26:31.240 same box you've had for years underneath your TV, except 1:26:31.240 --> 1:26:33.599 there's no cable going into it from the ground. 1:26:33.640 --> 1:26:34.720 It's just wireless. 1:26:34.760 --> 1:26:37.840 It's pulling a cellular signal and then rebroadcasting that as 1:26:37.920 --> 1:26:41.920 Wi Fi. And this is best if you have a 1:26:42.000 --> 1:26:46.800 solid five G signal at your mom's house. And it's 1:26:47.160 --> 1:26:49.800 very inexpensive if you're doing auto pay. Wow, they just 1:26:49.880 --> 1:26:51.479 raise the price. You used to be twenty five Now 1:26:51.479 --> 1:26:54.440 it's thirty bucks a month. So you can check availability. 1:26:54.439 --> 1:26:57.439 If you go to t Mobile Home Internet, you can 1:26:57.520 --> 1:27:03.880 check availability there. I've not tested this one because it 1:27:03.920 --> 1:27:08.960 wasn't available at my home, but Verizon also has one, 1:27:09.360 --> 1:27:12.479 so Verizon Home Internet and this is five G now, 1:27:12.560 --> 1:27:14.800 their plans start at twenty five dollars a month. 1:27:14.840 --> 1:27:16.240 I don't know if that's if you have. 1:27:16.320 --> 1:27:20.479 Verizon for your cellular signal, but that is the same thing, 1:27:20.760 --> 1:27:23.280 except it's through Verizon. I did test this, and I 1:27:23.360 --> 1:27:25.599 tried this box out. It's very easy to plug it in. 1:27:26.000 --> 1:27:28.599 It puts out the Wi Fi signal and it's pretty good. 1:27:28.960 --> 1:27:32.479 So again, Verizon Home Internet and T Mobile Home Internet. 1:27:33.040 --> 1:27:35.040 Don't think AT and T has jumped on that yet. 1:27:35.080 --> 1:27:36.880 Now the second part of your question, are there any 1:27:36.880 --> 1:27:41.720 government programs with these two services? You could check out 1:27:41.760 --> 1:27:46.040 something called the Affordable Connectivity Program. This is an FCC 1:27:46.240 --> 1:27:49.360 benefit program. It gives a discount of up to thirty 1:27:49.400 --> 1:27:54.040 dollars a month towards Internet service for eligible households. What's 1:27:54.080 --> 1:27:57.400 an eligible household? Well, they have to be two hundred 1:27:57.439 --> 1:28:02.479 percent or below federal povert guidelines. There's also a bunch 1:28:02.479 --> 1:28:05.040 of criteria. Two of them are if they are on 1:28:05.200 --> 1:28:09.520 SNAP or Medicaid. So I'm not sure if mom qualifies 1:28:09.560 --> 1:28:11.880 for that, But Michael, those are a couple of things 1:28:11.920 --> 1:28:15.400 to look into and you can see if those work 1:28:17.120 --> 1:28:19.920 real quick before we go to break here. Amazon Music 1:28:20.000 --> 1:28:23.360 Unlimited the latest to raise prices. Prime members are now 1:28:23.400 --> 1:28:25.599 going to be paying ten dollars a month instead of nine. 1:28:26.040 --> 1:28:28.960 The family plan goes up from sixteen to seventeen dollars 1:28:29.000 --> 1:28:31.200 a month, and the annual prices where you can really 1:28:31.200 --> 1:28:34.200 save some money, those also went up as well. If 1:28:34.240 --> 1:28:35.840 you're a new customer, you're going to be paying the 1:28:35.880 --> 1:28:38.720 higher price. Now existing customers you'll probably see this on 1:28:38.760 --> 1:28:41.800 your next bill that will start on September nineteenth. So 1:28:41.880 --> 1:28:46.360 don't be surprised if your Amazon Music Unlimited subscription price 1:28:46.520 --> 1:28:49.639 goes up. All of these streaming services have been raising prices. 1:28:49.960 --> 1:28:52.479 I know Amazon really wants it to hold out, but 1:28:52.960 --> 1:28:56.120 pretty much at this point, every streaming service has raised 1:28:56.120 --> 1:28:59.080 prices in the past two years. All right, more of 1:28:59.080 --> 1:29:01.439 your calls coming up now at triple eight Rich one 1:29:01.479 --> 1:29:01.880 oh one. 1:29:02.720 --> 1:29:05.120 But first we're going to talk to Ben Shown of 1:29:05.240 --> 1:29:07.360 nine to five Google about. 1:29:07.160 --> 1:29:09.880 ADT self Set Up Security system. 1:29:10.240 --> 1:29:12.360 You are listening to rich on Tech. 1:29:16.840 --> 1:29:19.800 Welcome back to rich on Tech. Rich Demiro here talking 1:29:19.880 --> 1:29:23.439 technology with you. On the line is Ben Shown, senior 1:29:23.560 --> 1:29:26.280 editor at nine to five Google. Ben, thanks so much 1:29:26.280 --> 1:29:26.800 for joining me. 1:29:27.200 --> 1:29:28.120 Thanks for having me on. 1:29:28.880 --> 1:29:32.400 All right, so let's talk about your review of the 1:29:32.600 --> 1:29:37.520 ADT self set Up Security System. This is a departure 1:29:37.560 --> 1:29:40.360 from ADT, which we typically think of as having really 1:29:40.520 --> 1:29:45.360 super long contracts, professional installation. What is this system all about? 1:29:45.800 --> 1:29:49.800 Yeah, so self setup is what the name implies. You 1:29:49.920 --> 1:29:53.120 get the delivery to your house comes in a box. 1:29:53.200 --> 1:29:55.479 You can set everything up through an app. You can 1:29:55.520 --> 1:29:58.559 put it all in yourself honestly, it doesn't take that long. 1:29:58.600 --> 1:30:00.360 If you just have a few sensors and stuff, it 1:30:00.439 --> 1:30:02.880 might take half an hour. It's just a quick and 1:30:02.920 --> 1:30:05.719 easy setup, and really it's like a do it yourself 1:30:05.800 --> 1:30:06.400 kind of approach. 1:30:07.320 --> 1:30:10.240 And this is competing against something like Ring, but it 1:30:10.280 --> 1:30:13.200 also replaces what Google used to have for their own 1:30:13.400 --> 1:30:14.040 Nest Secure. 1:30:14.960 --> 1:30:17.040 Yeah, so it's similar to Rings simply save all of 1:30:17.040 --> 1:30:19.920 those But in terms of what Google had, they had 1:30:20.040 --> 1:30:21.160 something called Nest Secure. 1:30:21.160 --> 1:30:23.719 It launched several years ago. 1:30:24.439 --> 1:30:27.080 It was a standalone security system that was kind of 1:30:27.080 --> 1:30:30.240 designed to self monitor, so you could do everything yourself. 1:30:30.240 --> 1:30:32.920 It didn't have to be monitored by somebody, but you 1:30:32.920 --> 1:30:38.559 could get monitoring for monthly fee. Google discontinued it after 1:30:38.920 --> 1:30:40.800 a few years of not really doing anything with it, 1:30:41.280 --> 1:30:45.160 and just I think next year it's going to shut down. 1:30:45.200 --> 1:30:46.920 It won't be accessible through. 1:30:46.800 --> 1:30:47.360 The app anymore. 1:30:47.400 --> 1:30:50.160 It really won't be working anymore, which is a shame, 1:30:50.200 --> 1:30:51.680 and it kind of left a lot of people out 1:30:51.680 --> 1:30:55.160 to dry. But Google gave out discounts with ADT because 1:30:55.200 --> 1:30:57.280 they are heavily invested in this system. 1:30:57.320 --> 1:30:58.439 With ADT, it's a. 1:30:58.400 --> 1:31:01.360 Tightly integrated system and the point is for it to 1:31:01.400 --> 1:31:04.280 be a replacement because Google is not making their own. 1:31:04.720 --> 1:31:08.080 Explain the hardware is this hardware ADT hardware, is it 1:31:08.160 --> 1:31:11.200 Google hardware? Is it a combination? And what types of 1:31:11.720 --> 1:31:15.160 sensors and cameras can you get with the system. 1:31:15.640 --> 1:31:18.760 Yeah, so it is a combination of the two. The 1:31:18.920 --> 1:31:22.080 security hardware is primarily ADT. You have a hub from 1:31:22.120 --> 1:31:25.040 ADT that is the center of every setup, and then 1:31:25.080 --> 1:31:28.200 you have sensors which can be door and windows sensors, 1:31:28.600 --> 1:31:31.920 motion sensors. I think they have a fire alarm, but 1:31:31.920 --> 1:31:36.439 they also have just a bunch of different security and 1:31:36.439 --> 1:31:38.960 smart home sensors. Those are all made by ADT and 1:31:38.960 --> 1:31:42.120 they're all controlled by ADT's app. The Google side of 1:31:42.160 --> 1:31:45.200 it is your cameras, your doorbell, all of that will 1:31:45.200 --> 1:31:50.400 be provided by Google and everything comes together in Adyt's app. 1:31:50.400 --> 1:31:53.040 But you also of course have Google stuff in Google's app. 1:31:54.280 --> 1:31:58.639 But yeah, the two integrate together. And the big appeal 1:31:58.680 --> 1:32:01.599 really of that is that we if the ADT side 1:32:01.600 --> 1:32:05.120 of it, you can have your cameras from Google monitored 1:32:05.160 --> 1:32:08.760 by ADT professionals. So you sign up through ADT and 1:32:08.800 --> 1:32:13.000 then you get the ability for ADT people to keep 1:32:13.040 --> 1:32:15.439 an eye on your cameras use them for verification. If 1:32:15.439 --> 1:32:18.400 the system goes off, they will look at your feed 1:32:18.560 --> 1:32:20.640 and they will be able to say, oh, is this 1:32:20.720 --> 1:32:22.679 a false alarm? Oh do we need to send the police, 1:32:22.680 --> 1:32:23.800 Oh do we need to send fire. 1:32:24.120 --> 1:32:27.360 So there's an element of professional monitoring here in addition 1:32:27.479 --> 1:32:31.400 to the kind of app alerts and things exactly. 1:32:31.479 --> 1:32:33.680 Yeah, you have the option to do it completely on 1:32:33.720 --> 1:32:39.000 your own for no costs. But if you want monitoring, 1:32:39.200 --> 1:32:42.720 you can pay twenty five dollars for ADT's monitoring just 1:32:42.840 --> 1:32:47.200 of alarms, and then you can pay an extra fee 1:32:47.240 --> 1:32:49.160 on top of that, depending on how much storage you 1:32:49.200 --> 1:32:50.559 want for them to. 1:32:50.520 --> 1:32:52.200 Be able to tap into your Google feed. 1:32:53.040 --> 1:32:55.920 And if you didn't want ADT, if you just wanted 1:32:55.960 --> 1:32:58.320 to self host this sort of say, can you do 1:32:58.400 --> 1:32:59.960 this without paying anything month? 1:33:00.920 --> 1:33:02.479 Yeah, So if you want to use it completely on 1:33:02.520 --> 1:33:05.120 your own, kind of like Nest Secure was, you can 1:33:05.200 --> 1:33:08.720 use it like that. You'll end up getting monitoring for 1:33:08.720 --> 1:33:10.599 like the first month or so as a free trial, 1:33:11.000 --> 1:33:13.280 but after that you don't have to pay anything. You 1:33:13.320 --> 1:33:16.000 just pay for the cost of the hardware, which depends 1:33:16.040 --> 1:33:16.840 on the package you buy. 1:33:17.720 --> 1:33:19.759 So how was it to install this yourself? 1:33:20.960 --> 1:33:23.519 It was really easy. It takes, you know, like I said, 1:33:23.520 --> 1:33:26.479 about a half an hour or so. It's all really 1:33:26.479 --> 1:33:28.760 well put through the app. You'll set up the hub 1:33:28.800 --> 1:33:31.639 wherever you want it, and then you'll set up each sensor. 1:33:32.120 --> 1:33:35.080 And the cool thing especially is they will when you 1:33:35.160 --> 1:33:38.120 buy the system. When it comes you sign into your account, 1:33:38.439 --> 1:33:40.800 it will show everything you bought already in the app. 1:33:40.840 --> 1:33:41.840 You just have to pair it. 1:33:42.479 --> 1:33:44.720 So why do you think Google is doing this? Why 1:33:44.720 --> 1:33:46.760 do you think they're partnering with ADT? I mean it's 1:33:46.760 --> 1:33:49.360 a pretty big company. Obviously, I get the name recognition, 1:33:49.760 --> 1:33:52.600 but it seems like when I think of ADT, I 1:33:52.640 --> 1:33:56.360 think of big, long contract, very expensive. Maybe they come 1:33:56.360 --> 1:33:58.320 to your house to install it, which is nice. I 1:33:58.320 --> 1:34:01.760 mean professional installation always nice. But this is kind of 1:34:01.800 --> 1:34:03.840 like a one to eighty from everything they've done in 1:34:03.880 --> 1:34:04.320 the past. 1:34:04.680 --> 1:34:06.840 Yeah, I think it's kind of a benefit for everybody. 1:34:07.840 --> 1:34:10.160 I think ADT realizes that a lot of people don't 1:34:10.160 --> 1:34:13.639 want those long contracts, they don't want professional installation and 1:34:13.720 --> 1:34:16.320 you know, really expensive hardware. They sometimes they just want 1:34:16.640 --> 1:34:18.880 to know when their door has been tripped or something 1:34:18.960 --> 1:34:21.880 like that, and this makes that way more affordable and 1:34:21.920 --> 1:34:24.880 way easier to do uh. And I think Google's benefit 1:34:25.000 --> 1:34:27.600 for it is it puts Nest hardware in front of 1:34:27.600 --> 1:34:29.840 a lot more people because ADT, like you said, is 1:34:29.840 --> 1:34:32.840 a really recognizable brand and has a lot of people 1:34:33.000 --> 1:34:35.280 already in it's ecosystem. 1:34:36.160 --> 1:34:38.719 What about the track record of Google? We always speak 1:34:38.760 --> 1:34:41.680 about this. You know, Google has a history of you know, 1:34:41.800 --> 1:34:44.000 coming out with the product, supporting it for a while, 1:34:44.040 --> 1:34:46.720 and then kind of moving on or changing gears. Do 1:34:46.760 --> 1:34:48.160 you see that happening with this. 1:34:49.479 --> 1:34:51.200 That is a totally valid concern. 1:34:51.439 --> 1:34:54.920 I think the things that make it a. 1:34:54.840 --> 1:34:57.120 Little easier to trust in is won the eighty T name. 1:34:57.160 --> 1:35:00.240 Because ADT supports their products for years and years and years. 1:35:01.120 --> 1:35:05.840 You can replace things over time. And also Google actually 1:35:05.880 --> 1:35:08.360 does have a really good track record with supporting most 1:35:08.479 --> 1:35:13.400 Nest products. For instance, the nestcam that was released back 1:35:13.439 --> 1:35:16.799 in twenty fifteen, like a long time ago at this point, 1:35:17.200 --> 1:35:20.000 is still working. It's still getting updates today, and it 1:35:20.160 --> 1:35:22.960 actually will be poorted pretty soon into the Google Home app, 1:35:23.240 --> 1:35:26.400 so it'll work the same way as the modern mess cameras. 1:35:27.040 --> 1:35:30.040 I'm looking at some of the pricing on the ADT website, 1:35:30.160 --> 1:35:32.839 and if you start the kind of the cheapest package 1:35:32.840 --> 1:35:35.519 starts about one hundred and seventy five dollars with monitoring 1:35:35.560 --> 1:35:38.479 at twenty five. Then you've got this starter package which 1:35:38.520 --> 1:35:41.519 is four hundred and eight dollars plus thirty five dollars 1:35:41.600 --> 1:35:44.120 a month for monitoring, which I'm guessing that's the camera, 1:35:44.520 --> 1:35:47.160 and then a premium package for about five hundred dollars 1:35:47.520 --> 1:35:51.120 and that includes things like motion sensors, door and windows sensors, 1:35:51.920 --> 1:35:55.519 a Google Nest Hub, a Google Nest doorbell, a yard sign. 1:35:56.640 --> 1:36:00.519 Are people kind of comfortable with this idea of the 1:36:00.600 --> 1:36:02.960 DIY security system? 1:36:03.200 --> 1:36:03.439 Yeah? 1:36:03.479 --> 1:36:06.760 I think for some people doing it professionally will matter, 1:36:06.840 --> 1:36:09.960 will be important because you know it's securing your home, 1:36:10.080 --> 1:36:12.759 so it is an important thing. I think the appeal 1:36:12.840 --> 1:36:14.240 of this, like I said, is you know you're not 1:36:14.320 --> 1:36:16.920 signing a contract. It's something you can do yourself, which 1:36:17.000 --> 1:36:18.599 you know a lot of people are looking for that, 1:36:19.040 --> 1:36:21.519 and it's and it's just more affordable because you can 1:36:21.800 --> 1:36:24.599 do all of this really at a discount, Like you 1:36:24.640 --> 1:36:28.200 can create your setup the way you want it because 1:36:28.240 --> 1:36:30.519 the packages, yes start at you know, one hundred and 1:36:30.560 --> 1:36:34.160 seventy dollars, but you can choose exactly how many censors 1:36:34.240 --> 1:36:38.080 you want exactly how many the yard sign the stickers. 1:36:37.600 --> 1:36:40.160 All of that. It is completely up to you and 1:36:40.200 --> 1:36:41.639 you can customize it however you want. 1:36:42.520 --> 1:36:44.760 So for the money, who do you like best? Do 1:36:44.800 --> 1:36:47.479 you like ring? Do you like what Google's doing with 1:36:47.520 --> 1:36:50.720 ADT or simply Safe or is there another solution out 1:36:50.760 --> 1:36:51.920 there that you think is best. 1:36:52.360 --> 1:36:54.720 Actually I have trouble coming up with the idea of 1:36:54.760 --> 1:36:56.960 some ideal DIY security system. 1:36:56.960 --> 1:36:58.679 I don't think there is anything that's ideal. 1:36:59.320 --> 1:37:02.040 I really do like ADP is set up, though, because 1:37:02.360 --> 1:37:04.920 you have the option to just use it on its own. 1:37:05.840 --> 1:37:08.000 I was using a simply Safe system for a while, 1:37:08.240 --> 1:37:11.519 and really a lot of the good features are locked 1:37:11.560 --> 1:37:15.519 behind the subscription. But with this system for ADT, the 1:37:15.560 --> 1:37:19.519 only thing that you're paying for that monthly subscription is 1:37:19.560 --> 1:37:22.720 the monitoring. Everything else, the automations and the app to 1:37:22.720 --> 1:37:26.720 tie in with Google Nest, everything is still working even 1:37:26.720 --> 1:37:27.800 if you don't pay for it. 1:37:29.200 --> 1:37:31.160 Any other things that you found in the course of 1:37:31.200 --> 1:37:33.280 your review that you want to mention that you think 1:37:33.280 --> 1:37:36.080 people should know about, I think. 1:37:35.960 --> 1:37:38.200 The only thing you should know about is that the 1:37:38.400 --> 1:37:42.439 hub the keypad is not the most user friendly interface 1:37:42.479 --> 1:37:43.000 in the world. 1:37:43.560 --> 1:37:45.559 So it's going to be a little tricky when you 1:37:45.560 --> 1:37:46.400 have a guest come over. 1:37:47.320 --> 1:37:49.600 Ah, okay, that's actually one of the few times that 1:37:49.680 --> 1:37:52.800 my alarm system was tripped, was a house guest and 1:37:52.880 --> 1:37:56.400 they weren't able to turn off the alarm quickly enough. 1:37:56.600 --> 1:37:58.400 It wasn't this system, but I guess it can happen 1:37:58.479 --> 1:38:00.400 with any of them. So if you're not too familiar 1:38:00.400 --> 1:38:03.559 with that process, All right, Ben, how can folks find 1:38:03.560 --> 1:38:04.160 you online? 1:38:04.920 --> 1:38:06.640 Oh? You can find me every day at nine to 1:38:06.720 --> 1:38:07.719 five Google dot com. 1:38:07.760 --> 1:38:12.639 And I'm also on Twitter, threads, Instagram, everything else at Nexus. 1:38:12.680 --> 1:38:15.920 Ben ben Shone, Senior editor at nine to five Google. 1:38:15.960 --> 1:38:17.240 Thanks so much for joining me today. 1:38:17.760 --> 1:38:19.759 Thanks for having me more rich. 1:38:19.600 --> 1:38:20.920 On Tech head in your way. If you have a 1:38:21.000 --> 1:38:23.680 question about technology, give me a call. It's triple eight 1:38:23.960 --> 1:38:27.040 Rich one oh one. That's eight eight eight seven four 1:38:27.080 --> 1:38:36.040 to two or one zero one. Welcome back to rich 1:38:36.120 --> 1:38:40.760 on Tech. Rich Demiro here talking technology with you. What 1:38:40.880 --> 1:38:44.479 a great show it's been so far, but there's still more. 1:38:45.520 --> 1:38:45.880 All right. 1:38:45.960 --> 1:38:48.800 So there is a feature on my website richon Tech 1:38:48.880 --> 1:38:52.200 dot tv where you are able to leave me a voicemail. 1:38:52.840 --> 1:38:56.400 And uh, you've done that, so Adam, can we play 1:38:56.400 --> 1:38:58.320 one of these voicemails. 1:38:58.360 --> 1:39:03.679 What is a good free computer cleaner? 1:39:04.400 --> 1:39:07.519 Oh, good question. A couple of them. 1:39:07.560 --> 1:39:11.200 This was actually emailed to me several years ago by 1:39:11.360 --> 1:39:14.320 someone who does this on a daily basis, cleans out computers. 1:39:14.320 --> 1:39:17.160 And these are the programs that they recommended that I 1:39:17.200 --> 1:39:21.839 should recommend. So one of them is called C Cleaner, 1:39:22.720 --> 1:39:26.879 and this is they say the world's most popular PC cleaner. 1:39:27.439 --> 1:39:28.599 And there's a free version. 1:39:28.720 --> 1:39:32.439 Obviously there's a it's a freemium model, like everything works 1:39:32.479 --> 1:39:34.320 on a freemium model. You can get it for free, 1:39:34.640 --> 1:39:36.240 but of course they would like you to pay to 1:39:36.280 --> 1:39:39.559 get more features. But the free version will do the 1:39:39.600 --> 1:39:43.120 basics and try to get some of these things off 1:39:43.200 --> 1:39:47.360 your computer and cleaned up. So C Cleaner is number one. 1:39:48.680 --> 1:39:53.479 Then you've got this product called super Anti Spyware dot 1:39:53.520 --> 1:39:57.479 Com and that's if you've got some spyware on your computer, 1:39:58.040 --> 1:40:00.200 you can check to see if you've got things is 1:40:00.240 --> 1:40:06.040 going on there. And so again that's super Antispyware dot Com. 1:40:06.520 --> 1:40:11.280 And finally from malware bytes, they've got ADW Cleaner. I 1:40:11.320 --> 1:40:15.320 believe this was its own program, but malware bytes purchase them, 1:40:15.680 --> 1:40:18.680 and malware Bytes I also recommend for kind of a 1:40:18.760 --> 1:40:21.160 cleaning program too. They've got their you know, if you 1:40:21.200 --> 1:40:23.599 just download malware bytes, that's kind of the same as 1:40:23.640 --> 1:40:27.000 super anti spyware. So those are three good things to 1:40:27.040 --> 1:40:30.080 get you started that should help you clean up your computer. 1:40:30.200 --> 1:40:31.760 The other thing you can do just on your own 1:40:31.960 --> 1:40:35.439 is go into your list of programs and uninstall any 1:40:35.520 --> 1:40:39.760 program that you don't recognize or use anymore. Restart your 1:40:39.760 --> 1:40:43.519 computer after that same thing goes for your extensions on Chrome. 1:40:43.560 --> 1:40:46.280 If you look at your Chrome toolbar on your web 1:40:46.280 --> 1:40:49.679 browser or Edge, there should be a little puzzle piece. 1:40:50.160 --> 1:40:53.280 You tap that it's extensions, scroll down to where it 1:40:53.280 --> 1:40:56.400 says manage extensions and remove the ones that you no 1:40:56.479 --> 1:41:01.000 longer use, know or recognize. Good questions for leaving the voicemail? 1:41:01.000 --> 1:41:01.639 Do we have another one? 1:41:01.640 --> 1:41:08.519 Adam looking for a website to cancel background noises to 1:41:08.720 --> 1:41:11.719 hear a conversation in a video. 1:41:13.120 --> 1:41:16.200 I love how meta this question is because there are 1:41:16.280 --> 1:41:18.360 background conversations in his. 1:41:19.800 --> 1:41:20.200 Question. 1:41:20.479 --> 1:41:25.679 So was that a joke? I don't think so, that's 1:41:25.920 --> 1:41:29.360 I love that, Okay. I will tell you this is 1:41:29.360 --> 1:41:31.599 the best kept secret in the world, and you're gonna 1:41:31.640 --> 1:41:35.160 love this. It's called Is there even a name? For 1:41:35.200 --> 1:41:39.760 this thing I don't even know. It's called Adobe Adobe 1:41:39.840 --> 1:41:44.320 Enhance and it's a free tool. It removes noise from 1:41:44.479 --> 1:41:47.840 voice recordings with speech enhancement. And I'm not kidding. This 1:41:47.880 --> 1:41:52.760 thing is absolutely fantastic. You can upload audio files. You 1:41:52.800 --> 1:41:57.000 get one hour a day duration, five hundred megabytes maximum 1:41:57.040 --> 1:42:00.760 size and three hours total daily limit. You drag and 1:42:00.880 --> 1:42:03.880 drop and it will work its magic. It uses AI 1:42:04.120 --> 1:42:08.000 or whatever it does, and it is quite incredible to 1:42:08.080 --> 1:42:11.759 find it. You go to podcast dot Adobe dot com 1:42:11.880 --> 1:42:15.599 slash enhance and you can find it there and. 1:42:15.560 --> 1:42:17.680 It is just quite incredible. 1:42:18.320 --> 1:42:22.400 So that will remove the background information and it works 1:42:22.520 --> 1:42:25.880 really really well. All right, I've got a couple more questions. 1:42:25.880 --> 1:42:27.200 Did I email you another question? 1:42:27.520 --> 1:42:27.720 Or no? 1:42:28.080 --> 1:42:29.760 I don't think I did? Did I you did? 1:42:29.840 --> 1:42:29.960 Oh? 1:42:30.000 --> 1:42:30.280 I did? 1:42:30.360 --> 1:42:30.519 Oh? 1:42:30.600 --> 1:42:33.679 Okay, let's hear another. We get so many questions via email, Adam, 1:42:33.760 --> 1:42:34.200 go ahead. 1:42:34.320 --> 1:42:36.400 We have an email here from Jacqueline. 1:42:36.479 --> 1:42:36.840 What up? 1:42:36.960 --> 1:42:39.559 Jacqueline? Jacqueline says, is there a safe way to get 1:42:39.600 --> 1:42:42.320 all my years of photos safely off of my phone 1:42:42.400 --> 1:42:45.960 and iPad? I enjoy your TV tips. Thanks so rich. 1:42:46.080 --> 1:42:49.080 Jacqueline has to destroy some evidence, I guess can you 1:42:49.080 --> 1:42:49.400 help her? 1:42:51.000 --> 1:42:51.439 Let's see. 1:42:51.439 --> 1:42:53.920 Okay, I just got a new gadget, so this is 1:42:53.920 --> 1:42:56.040 a this is a very This might be the all 1:42:56.120 --> 1:42:59.360 time most popular question I've ever gotten in my history 1:42:59.360 --> 1:43:03.360 of reporting on technology. 1:43:03.439 --> 1:43:05.760 So basically, you see these ads. 1:43:05.400 --> 1:43:07.599 On late night TV and on the web for these 1:43:07.640 --> 1:43:10.000 little USB drives you can plug into your phone. I 1:43:10.000 --> 1:43:14.360 don't like any of those except for a couple. PNY 1:43:14.840 --> 1:43:17.520 just came out with a new one. You might recognize PNY. 1:43:18.439 --> 1:43:21.400 They make a lot of great memory type products. This 1:43:21.479 --> 1:43:25.639 is called the Duo link iOS USB three point two 1:43:25.720 --> 1:43:29.760 dual flash drive. Say that three times fast. It comes 1:43:29.800 --> 1:43:32.800 in sixty four one or two hundred and fifty six 1:43:32.840 --> 1:43:36.160 gigabyte variants, and you plug this into the bottom of 1:43:36.200 --> 1:43:41.439 your phone and you can transfer your photos from your 1:43:41.520 --> 1:43:44.559 phone to this drive. So on one side of this 1:43:44.680 --> 1:43:47.240 drive is a little lightning port, which is what goes 1:43:47.240 --> 1:43:49.920 into the bottom of the iPhone currently that's set to 1:43:50.000 --> 1:43:53.479 switch with the iPhone fifteen to USBC. And then the 1:43:53.479 --> 1:43:56.799 other side plugs into your computer, so you can basically 1:43:56.840 --> 1:43:59.760 free up the space or back up your photos by 1:43:59.760 --> 1:44:01.520 play lugging this into. 1:44:03.320 --> 1:44:04.000 Your iPhone. 1:44:04.760 --> 1:44:07.320 Now, remember I do like you to have your photos 1:44:07.360 --> 1:44:09.439 in several places, so don't just put it on this 1:44:09.560 --> 1:44:12.120 drive and have that as your only place. You should 1:44:12.120 --> 1:44:14.320 also back these up to the cloud. If you're an 1:44:14.360 --> 1:44:17.840 Amazon Prime member, you can use Amazon Photos for free 1:44:18.360 --> 1:44:20.200 unlimited to upload. 1:44:19.840 --> 1:44:21.759 As long as you keep paying for Amazon Prime. 1:44:22.280 --> 1:44:25.800 Again, that's called the duo link iOS USB three point 1:44:25.880 --> 1:44:28.920 two dual flash drive. That's what I'd recommend to get 1:44:28.920 --> 1:44:32.240 those off your phone. Sand Disc also makes something similar. 1:44:32.960 --> 1:44:36.400 I'll put this all on my website at richontech dot TV. 1:44:36.439 --> 1:44:39.519 All right, let's get to the feedback. Now, these are 1:44:39.560 --> 1:44:40.800 things that you have emailed me. 1:44:41.640 --> 1:44:42.240 Let's see. 1:44:42.439 --> 1:44:45.280 Aaron says, thank you for mentioning about the computer and 1:44:45.320 --> 1:44:49.880 malware advertisement scam for tech support. As I mentioned two 1:44:49.880 --> 1:44:52.920 weeks ago, this happened to me. Thank you for your 1:44:52.960 --> 1:44:56.160 advice on helping me fix the problem. Aaron, That's why 1:44:56.160 --> 1:44:58.120 I mentioned this stuff because you never know when it's 1:44:58.160 --> 1:45:01.000 going to happen to me. Page says, I'm glad you 1:45:01.080 --> 1:45:04.080 decided to answer the email about how to load a 1:45:04.120 --> 1:45:07.919 file onto a flash drive. Please don't assume everyone's a techie. 1:45:08.280 --> 1:45:11.320 Sometimes your answers to people get too technical when the 1:45:11.360 --> 1:45:14.400 person just needs the basics. Oh wow, Okay, that was 1:45:14.439 --> 1:45:16.479 like a kind of like a nice like a compliment, 1:45:16.520 --> 1:45:19.800 but also like a don't do that again. I listen 1:45:19.880 --> 1:45:22.559 every week. I'm glad you took over the show. Thanks Page, 1:45:22.640 --> 1:45:25.719 Thank you Paige for the reminder. No not everyone's a techee. 1:45:25.720 --> 1:45:30.400 I definitely agree with that. Let's see. Jim says, hey, Rich, 1:45:30.439 --> 1:45:33.360 you can also turn off Bluetooth completely by asking Siri 1:45:33.439 --> 1:45:35.680 to turn off Bluetooth. That's the same as going into 1:45:35.760 --> 1:45:37.000 settings and turning it off. 1:45:37.439 --> 1:45:38.120 Thank you, Jim. 1:45:38.560 --> 1:45:40.920 I would have to test that, but yes, if it 1:45:41.000 --> 1:45:43.240 turns it off in the settings, that would be great. 1:45:44.360 --> 1:45:47.040 That's one way to do it for sure. You can 1:45:47.080 --> 1:45:49.639 also ask Siri to restart your phone. That's very handy. 1:45:50.000 --> 1:45:53.519 Angela's commenting on the California driver's license. She says, I 1:45:53.560 --> 1:45:55.280 would like it if I could put it in my phone. 1:45:55.320 --> 1:45:57.960 The less stuff in my physical wallet, the better. One 1:45:58.040 --> 1:46:02.879 hundred percent agree, Angela. I can't wait to have everything digital. 1:46:03.320 --> 1:46:05.519 I literally carry no keys. I will tell you that 1:46:05.560 --> 1:46:07.599 it's amazing. So the only thing I carry that's that's 1:46:07.640 --> 1:46:11.360 physical is a little bit of cash sometimes, you know, 1:46:11.479 --> 1:46:15.800 don't just sometimes like a dollar, a credit card and 1:46:15.840 --> 1:46:19.760 a debit card and then my driver's license, and Jim says, 1:46:19.840 --> 1:46:22.840 outstanding show today. Thank you, Be safe and stay dry 1:46:22.920 --> 1:46:25.280 during the hurricane. We'll leave it there. If you can 1:46:25.320 --> 1:46:26.799 believe it. That's going to do it for this episode 1:46:26.840 --> 1:46:28.680 of the show. You can find links to everything I 1:46:28.720 --> 1:46:31.040 mentioned on my website. Just go to rich on tech 1:46:31.240 --> 1:46:35.400 dot tv. This is show number thirty three. Next week 1:46:35.400 --> 1:46:37.439 we're going to talk to a security expert about the 1:46:37.439 --> 1:46:40.000 most important things you should know about AI and hacking. 1:46:40.360 --> 1:46:42.439 Plus we'll get an update on where we are with 1:46:42.600 --> 1:46:46.800 evs and the progress we're making on batteries. My name 1:46:46.840 --> 1:46:49.160 is Rich Dmiro. You can find me on social media. 1:46:49.280 --> 1:46:52.639 I am at rich on tech. Thank you so much 1:46:52.680 --> 1:46:54.880 for listening. There are so many ways you can spend 1:46:54.920 --> 1:46:57.400 your time. I do appreciate you spending it right here 1:46:57.400 --> 1:47:01.800 with me. Thanks to everyone who makes this possible, including 1:47:02.120 --> 1:47:05.439 producer Adam there in the booth today. My name is 1:47:05.479 --> 1:47:08.120 Rich DeMuro. I will talk to you real soon. Please 1:47:08.160 --> 1:47:10.040 stay safe out there. Thanks for listening.