1 00:00:00,800 --> 00:00:03,800 Speaker 1: The one thing hackers want you to know about Bluetooth 2 00:00:03,920 --> 00:00:08,600 Speaker 1: on the iPhone, When Disney will crack down on password sharing, 3 00:00:08,880 --> 00:00:13,520 Speaker 1: and which music service is raising prices? Why you should 4 00:00:13,520 --> 00:00:17,120 Speaker 1: clean your smartphone band, your smart watch band, I should say, 5 00:00:17,160 --> 00:00:22,040 Speaker 1: and your tech questions answered? What's going on? I'm Rich 6 00:00:22,120 --> 00:00:24,239 Speaker 1: Dimiro and this is Rich on Tech. You know the 7 00:00:24,239 --> 00:00:26,880 Speaker 1: show is live because I make mistakes like a real human. 8 00:00:27,520 --> 00:00:28,360 Speaker 2: No AI here. 9 00:00:29,000 --> 00:00:30,800 Speaker 1: This is the show where I talk about the tech 10 00:00:30,840 --> 00:00:33,920 Speaker 1: stuff I think you should know about. It's also the 11 00:00:34,080 --> 00:00:38,280 Speaker 1: place where I answer your questions about technology. 12 00:00:38,400 --> 00:00:39,720 Speaker 2: I believe that tech should. 13 00:00:39,440 --> 00:00:43,800 Speaker 1: Be interesting, useful and fun. And guess what phone lines 14 00:00:43,840 --> 00:00:46,360 Speaker 1: are now open so you can hop on and join in. 15 00:00:47,120 --> 00:00:50,880 Speaker 1: It's triple eight Rich one oh one. That's eight eight 16 00:00:51,000 --> 00:00:55,040 Speaker 1: eight seven four to two four one zero one. Give 17 00:00:55,040 --> 00:00:57,440 Speaker 1: me a call if you have a question about technology. 18 00:00:57,880 --> 00:01:01,040 Speaker 1: Email is also an option. Just go to rich on 19 00:01:01,160 --> 00:01:06,120 Speaker 1: tech dot tv and hit contact. Saw the teenage Mutant 20 00:01:06,200 --> 00:01:11,080 Speaker 1: Ninja Turtles movie last night, Mutant Mayhem, and the movie 21 00:01:11,160 --> 00:01:14,240 Speaker 1: was fine. It was definitely a unique form of animation. 22 00:01:14,959 --> 00:01:17,440 Speaker 1: Kids liked it. It was you know, brought back some 23 00:01:17,520 --> 00:01:20,800 Speaker 1: memories from being a kid and all that eighties nostalgia. 24 00:01:21,360 --> 00:01:24,479 Speaker 1: But what I really liked about the movie was the soundtrack. 25 00:01:25,200 --> 00:01:28,880 Speaker 1: You could tell they really had some thought into the 26 00:01:29,040 --> 00:01:31,840 Speaker 1: cool songs that they chose for that soundtrack. And so 27 00:01:32,560 --> 00:01:34,840 Speaker 1: it's not very often that I watch a movie and 28 00:01:34,880 --> 00:01:37,800 Speaker 1: then go ahead and download the soundtrack and listen to it. 29 00:01:37,800 --> 00:01:40,759 Speaker 1: It's just very very cool. So we've got some great 30 00:01:40,840 --> 00:01:44,720 Speaker 1: guests coming on this week. We're gonna talk about robocalls 31 00:01:44,840 --> 00:01:49,000 Speaker 1: and spam calls. We've got a guest from True Caller, 32 00:01:49,080 --> 00:01:51,080 Speaker 1: the app that can help you block some of that stuff. 33 00:01:51,520 --> 00:01:55,520 Speaker 1: Then we've got Desmond Wheatley, President and CEO of Beam Global. 34 00:01:56,040 --> 00:02:01,160 Speaker 1: I checked out their sustainable ev charging that fits into 35 00:02:01,280 --> 00:02:04,400 Speaker 1: a standard parking spot. It's solar, it has a battery, 36 00:02:04,480 --> 00:02:07,320 Speaker 1: and it charges cars. That's very cool. And later on 37 00:02:07,360 --> 00:02:09,359 Speaker 1: in the show, Ben Showon is going to join us. 38 00:02:09,400 --> 00:02:11,840 Speaker 1: He is from nine to five Google. He is going 39 00:02:11,919 --> 00:02:15,320 Speaker 1: to have his review of the ADT self set up 40 00:02:15,520 --> 00:02:20,280 Speaker 1: security system. Now, if you are following the news in 41 00:02:20,360 --> 00:02:24,280 Speaker 1: any way, shape or form, you know that southern California 42 00:02:24,600 --> 00:02:28,280 Speaker 1: is just going to be hit with some sort of 43 00:02:28,320 --> 00:02:32,360 Speaker 1: tropical storm or hurricane. We're not really sure, but let 44 00:02:32,440 --> 00:02:35,800 Speaker 1: me tell you how this all started I okay, it's 45 00:02:35,960 --> 00:02:39,680 Speaker 1: just the wildest story. I am sitting at my house 46 00:02:39,919 --> 00:02:42,560 Speaker 1: on I don't know what it was Wednesday night, Tuesday night, 47 00:02:42,600 --> 00:02:45,639 Speaker 1: whatever it was earlier this week, and I'm testing out 48 00:02:45,639 --> 00:02:49,480 Speaker 1: this new weather app. It's called Tomorrow Weather by Tomorrow, 49 00:02:49,720 --> 00:02:54,480 Speaker 1: and I highly recommend you download it. It's tomorrow dot Io. 50 00:02:54,480 --> 00:02:57,799 Speaker 1: Tomorrow dot Io is the app. And so someone told 51 00:02:57,800 --> 00:02:59,360 Speaker 1: me about this app a couple of weeks ago. I've 52 00:02:59,360 --> 00:03:01,200 Speaker 1: had it on my phone and so I was just 53 00:03:01,280 --> 00:03:03,360 Speaker 1: kind of browsing the app because I really have grown 54 00:03:03,400 --> 00:03:06,320 Speaker 1: to like the way this app presents things. And one 55 00:03:06,320 --> 00:03:08,440 Speaker 1: of the cool features about this app is it has 56 00:03:08,520 --> 00:03:10,960 Speaker 1: what's called a storm tracker, and you can tap this 57 00:03:11,000 --> 00:03:12,680 Speaker 1: button on the app and next thing you know, it 58 00:03:12,720 --> 00:03:14,560 Speaker 1: will show you where all the storms are. And actually, 59 00:03:14,600 --> 00:03:16,200 Speaker 1: now I remember why I was doing this. I was 60 00:03:16,400 --> 00:03:18,320 Speaker 1: looking at this app for my mom because she was 61 00:03:18,360 --> 00:03:20,079 Speaker 1: flying out, and so I was kind of tracking the 62 00:03:20,120 --> 00:03:22,600 Speaker 1: storm on the East coast and I tapped this storm 63 00:03:22,680 --> 00:03:24,840 Speaker 1: tracker button and all of a sudden, I see this 64 00:03:25,000 --> 00:03:29,000 Speaker 1: giant storm off the coast of not California, yet it 65 00:03:29,000 --> 00:03:31,120 Speaker 1: was all the way down below, kind of near the 66 00:03:31,160 --> 00:03:35,400 Speaker 1: tip of Mexico, Cabo and I'm like, wait a second, 67 00:03:35,440 --> 00:03:38,760 Speaker 1: and it's showing the trajectory right towards southern California. And 68 00:03:38,800 --> 00:03:40,640 Speaker 1: I said, well, this app isn't very good. 69 00:03:41,160 --> 00:03:42,080 Speaker 2: This is a mistake. 70 00:03:42,680 --> 00:03:47,280 Speaker 1: There's no storm barreling towards southern California. And sure enough, 71 00:03:48,000 --> 00:03:52,640 Speaker 1: I go to a KTLA website and one minute before 72 00:03:52,760 --> 00:03:58,760 Speaker 1: they had posted Hurricane Hillary or tropical storm headed towards 73 00:03:59,000 --> 00:04:02,640 Speaker 1: southern California. And I said, wait, what when does this 74 00:04:02,720 --> 00:04:06,200 Speaker 1: ever happen? And sure enough this app was right. And 75 00:04:06,240 --> 00:04:08,840 Speaker 1: so now I'm really a fan of this app. So 76 00:04:08,920 --> 00:04:10,360 Speaker 1: what's neat about this app is that it can do 77 00:04:10,400 --> 00:04:12,560 Speaker 1: all kinds of weather predictions. It can track the storm, 78 00:04:12,600 --> 00:04:14,680 Speaker 1: it can show you the trajectory. It just does it 79 00:04:14,720 --> 00:04:16,680 Speaker 1: in a really nice way. I'm sure other apps do 80 00:04:16,760 --> 00:04:18,960 Speaker 1: similar things, but I'm always on the lookout for a 81 00:04:18,960 --> 00:04:22,320 Speaker 1: weather app that does stuff really nice and really neat. Anyway, 82 00:04:22,400 --> 00:04:24,159 Speaker 1: I tell you all this not to get you to 83 00:04:24,200 --> 00:04:26,720 Speaker 1: download that app, but to really kind of we don't 84 00:04:26,720 --> 00:04:29,520 Speaker 1: know what's going to happen with this storm, but you 85 00:04:29,640 --> 00:04:32,960 Speaker 1: have to be prepared, and with today's smartphones and everything, 86 00:04:33,279 --> 00:04:35,480 Speaker 1: there are some ways you can prepare yourself. So I'm 87 00:04:35,480 --> 00:04:37,000 Speaker 1: going to go through some of the things that I 88 00:04:37,040 --> 00:04:41,039 Speaker 1: have researched to help you prepare. Number one, you gotta 89 00:04:41,200 --> 00:04:43,760 Speaker 1: make sure your phone is charged in situations like this, 90 00:04:43,920 --> 00:04:46,720 Speaker 1: don't go to sleep with your phone on five, ten, 91 00:04:46,839 --> 00:04:50,119 Speaker 1: twenty percent, even halfway, just don't do it. The second 92 00:04:50,200 --> 00:04:53,120 Speaker 1: thing you need to do charge up those portable batteries. 93 00:04:53,120 --> 00:04:56,000 Speaker 1: So if you have a portable battery, charge it up. 94 00:04:56,160 --> 00:04:58,159 Speaker 1: Make sure you know where those things are. Make sure 95 00:04:58,200 --> 00:05:00,599 Speaker 1: that the flashlight is charged and ready to go, and 96 00:05:00,600 --> 00:05:02,039 Speaker 1: you've got fresh batteries in there. 97 00:05:02,360 --> 00:05:03,880 Speaker 2: Make sure you know where this stuff is. 98 00:05:04,200 --> 00:05:06,240 Speaker 1: If you have one of those like portable like those 99 00:05:06,360 --> 00:05:10,520 Speaker 1: giant battery packs like Jackerie is a company that makes 100 00:05:10,560 --> 00:05:15,159 Speaker 1: them portable power, make sure you charge those up as well. 101 00:05:15,200 --> 00:05:17,760 Speaker 1: And of course find your radio if you have a 102 00:05:17,800 --> 00:05:21,560 Speaker 1: portable radio. Those are really good in situations like this. Now, 103 00:05:22,960 --> 00:05:25,239 Speaker 1: there's an app that I tested which I thought would 104 00:05:25,240 --> 00:05:29,000 Speaker 1: sound really cool. It's called Bridge Fi, and this is 105 00:05:29,279 --> 00:05:34,039 Speaker 1: bri dg E f Y And this app is supposedly 106 00:05:34,240 --> 00:05:37,240 Speaker 1: supposed to be good in a disaster situation because it 107 00:05:37,320 --> 00:05:40,880 Speaker 1: uses Bluetooth on your phone and a phone nearby to 108 00:05:40,960 --> 00:05:43,600 Speaker 1: let you chat with friends even when there's no Internet, 109 00:05:44,200 --> 00:05:46,600 Speaker 1: so it works from a distance about three hundred and 110 00:05:46,600 --> 00:05:49,479 Speaker 1: thirty feet this is a football field, and if you 111 00:05:49,480 --> 00:05:51,840 Speaker 1: need to text someone that's further than that, it kind 112 00:05:51,880 --> 00:05:54,919 Speaker 1: of hops your message among other users in the area. 113 00:05:55,040 --> 00:05:57,160 Speaker 1: So the idea is that if everyone has this app 114 00:05:57,160 --> 00:06:00,080 Speaker 1: on their phone, all their Bluetooth is working, it's creating 115 00:06:00,120 --> 00:06:04,000 Speaker 1: a local network. The problem is I was not able 116 00:06:04,040 --> 00:06:05,800 Speaker 1: to get this app to work. So you may be 117 00:06:05,960 --> 00:06:08,760 Speaker 1: reading over the weekend a whole bunch of these emergency apps, 118 00:06:08,800 --> 00:06:10,840 Speaker 1: and this is probably going to be mentioned over and over. 119 00:06:11,279 --> 00:06:13,720 Speaker 1: I could not get it to work. But what's really 120 00:06:13,760 --> 00:06:16,880 Speaker 1: neat about this app that if it worked, it would be. 121 00:06:16,800 --> 00:06:17,960 Speaker 2: Really really useful. 122 00:06:18,560 --> 00:06:20,800 Speaker 1: So I got my name to show up on different 123 00:06:20,839 --> 00:06:22,599 Speaker 1: phones in my house, but I can never get the 124 00:06:22,640 --> 00:06:27,159 Speaker 1: messages to carry through. But there's also a public group chat, 125 00:06:27,440 --> 00:06:30,599 Speaker 1: which theoretically anyone in your neighborhood that has this app 126 00:06:30,640 --> 00:06:33,680 Speaker 1: could hop on and chat. That would be really useful 127 00:06:33,720 --> 00:06:35,960 Speaker 1: if the internet went out or if the power went out. 128 00:06:36,240 --> 00:06:39,040 Speaker 1: But quite frankly, I could not get this to work. 129 00:06:39,080 --> 00:06:41,039 Speaker 1: So you can download it, you can try it see 130 00:06:41,040 --> 00:06:43,000 Speaker 1: if it works with your loved ones in your house. 131 00:06:43,279 --> 00:06:45,360 Speaker 1: But for me personally, I could not get it to work. 132 00:06:45,400 --> 00:06:47,840 Speaker 1: Maybe it was a setting on my phone. I don't know. 133 00:06:48,839 --> 00:06:50,359 Speaker 1: The other app that a lot of people like is 134 00:06:50,360 --> 00:06:53,800 Speaker 1: called Zelo Zello. This is an app that turns your 135 00:06:53,839 --> 00:06:56,760 Speaker 1: phone into a walkie talkie. It's nothing new, it's been 136 00:06:56,800 --> 00:06:59,480 Speaker 1: around for a long time. People really like it. It's 137 00:06:59,520 --> 00:07:03,120 Speaker 1: available on iOS and Android. The problem with that is 138 00:07:03,160 --> 00:07:05,760 Speaker 1: that it does need internet service, so if your mobile 139 00:07:05,760 --> 00:07:08,880 Speaker 1: internet or your WiFi went down, that app would not 140 00:07:09,040 --> 00:07:12,480 Speaker 1: be much help. But people do like it because it 141 00:07:12,560 --> 00:07:15,800 Speaker 1: pretty much turns your phone into a walkie talkie. The 142 00:07:15,880 --> 00:07:20,520 Speaker 1: FEMA app FEMA. This is from the Federal Emergency Management Agency. 143 00:07:21,040 --> 00:07:23,120 Speaker 1: This is an app that provides you with all kinds 144 00:07:23,160 --> 00:07:27,080 Speaker 1: of disaster resources. It's available for Apple and Android devices. 145 00:07:27,480 --> 00:07:29,760 Speaker 1: You can get weather alerts in real time from the 146 00:07:29,880 --> 00:07:32,920 Speaker 1: National Weather Service for up to five locations. You can 147 00:07:33,000 --> 00:07:35,960 Speaker 1: learn about nearby shelters if you have to evacuate, and 148 00:07:36,000 --> 00:07:38,880 Speaker 1: it also has a bunch of safety tips, disaster assistants, 149 00:07:38,960 --> 00:07:42,680 Speaker 1: and preparedness reminders, so that's a good app as well. 150 00:07:42,800 --> 00:07:46,440 Speaker 1: The FEMA app now red Cross also has an app 151 00:07:46,480 --> 00:07:50,239 Speaker 1: called the First Aid App, and this puts expert advice 152 00:07:50,280 --> 00:07:53,280 Speaker 1: for common emergencies on your phone, so you can kind 153 00:07:53,280 --> 00:07:55,360 Speaker 1: of learn about this stuff before you actually need to 154 00:07:55,480 --> 00:07:58,440 Speaker 1: use it. And it's really wild, Like I'm not trained 155 00:07:58,480 --> 00:08:00,680 Speaker 1: in anything like CPR or things like that, but my 156 00:08:00,720 --> 00:08:04,840 Speaker 1: wife is. And it's really reassuring to have someone around 157 00:08:04,840 --> 00:08:07,560 Speaker 1: that kind of knows what they're doing in an emergency situation. 158 00:08:07,760 --> 00:08:11,440 Speaker 1: So the more you can prepare that way, the better. Now, 159 00:08:11,440 --> 00:08:14,160 Speaker 1: when it comes to location sharing, Life three sixty is 160 00:08:14,200 --> 00:08:16,000 Speaker 1: a good app if you want to share location with 161 00:08:16,040 --> 00:08:18,040 Speaker 1: friends and family that is cross platform. 162 00:08:18,040 --> 00:08:20,280 Speaker 2: It works really well. If you're just. 163 00:08:20,200 --> 00:08:23,480 Speaker 1: On iOS, you can use find my to see where 164 00:08:23,640 --> 00:08:26,360 Speaker 1: friends and family are that are linked up with you, 165 00:08:26,360 --> 00:08:28,240 Speaker 1: you know that are all on your Apple ID or 166 00:08:28,320 --> 00:08:30,480 Speaker 1: people who have agreed to share their. 167 00:08:30,360 --> 00:08:31,200 Speaker 2: Location with you. 168 00:08:31,800 --> 00:08:35,160 Speaker 1: Now on Android, there's a little feature that's actually quite useful. 169 00:08:36,200 --> 00:08:39,240 Speaker 1: This is on Google Maps. If you locate yourself, you'll 170 00:08:39,240 --> 00:08:41,280 Speaker 1: see a blue circle on the map. If you tap 171 00:08:41,400 --> 00:08:44,600 Speaker 1: that circle up will pop up a message that says 172 00:08:44,640 --> 00:08:47,800 Speaker 1: share location. You can share your location with anyone for 173 00:08:47,840 --> 00:08:50,440 Speaker 1: a predetermined amount of time. You can say share my 174 00:08:50,520 --> 00:08:53,520 Speaker 1: location for an hour, or share my location until I 175 00:08:53,600 --> 00:08:56,920 Speaker 1: turn this feature off. That's a really handy feature and 176 00:08:56,960 --> 00:08:59,800 Speaker 1: it does work cross platforms, so that's very very nice to. 177 00:08:59,720 --> 00:09:01,600 Speaker 2: Know out now. 178 00:09:01,600 --> 00:09:04,920 Speaker 1: When it comes to SOS, this is there's a bunch 179 00:09:04,920 --> 00:09:08,040 Speaker 1: of built in emergency features on the iPhone and Android. 180 00:09:08,080 --> 00:09:11,439 Speaker 1: You should familiarize yourself with this. On the iPhone, if 181 00:09:11,440 --> 00:09:13,880 Speaker 1: you press and hold the power button and the volume 182 00:09:13,960 --> 00:09:16,720 Speaker 1: up button for a couple of seconds, you will see 183 00:09:16,760 --> 00:09:21,920 Speaker 1: emergency call. So that way you can immediately activate the 184 00:09:21,960 --> 00:09:25,520 Speaker 1: SOS feature on the iPhone. You can also turn on 185 00:09:25,559 --> 00:09:28,199 Speaker 1: the option in settings to just press the side button 186 00:09:28,320 --> 00:09:31,400 Speaker 1: five times, and so if you're just like in a 187 00:09:31,480 --> 00:09:33,440 Speaker 1: hurry you don't really know how to dial nine one one, 188 00:09:33,800 --> 00:09:35,720 Speaker 1: or if you're in a different country. This will work 189 00:09:35,840 --> 00:09:38,440 Speaker 1: in any country because the iPhone kind of knows where 190 00:09:38,480 --> 00:09:42,400 Speaker 1: you are and it will immediately dial emergency services. And 191 00:09:42,440 --> 00:09:44,240 Speaker 1: you can set it to have a countdown time or 192 00:09:44,320 --> 00:09:46,560 Speaker 1: you can just do it immediately. Again, you have to 193 00:09:46,559 --> 00:09:50,240 Speaker 1: turn that on in settings, so definitely check that out 194 00:09:50,720 --> 00:09:53,120 Speaker 1: now if you have a new iPhone, iPhone fourteen and 195 00:09:53,200 --> 00:09:55,480 Speaker 1: fourteen pro and this saved a lot of lives over 196 00:09:55,520 --> 00:10:00,120 Speaker 1: in Hawaii. Apparently, Emergency SOS via satellite this is a 197 00:10:00,200 --> 00:10:04,920 Speaker 1: new feature, so this routes your emergency texts over a 198 00:10:04,960 --> 00:10:06,960 Speaker 1: satellite see you have to have a clear view of 199 00:10:06,960 --> 00:10:08,720 Speaker 1: the sky, and this is something that's a little bit 200 00:10:08,720 --> 00:10:11,280 Speaker 1: tricky to do, so I would recommend if you have 201 00:10:11,320 --> 00:10:15,400 Speaker 1: an iPhone fourteen or fourteen Pro, go into the settings, 202 00:10:15,720 --> 00:10:19,320 Speaker 1: go into Settings SOS and scroll all the way down 203 00:10:19,360 --> 00:10:22,199 Speaker 1: and if you see Emergency SOS via Satellite, you can 204 00:10:22,240 --> 00:10:24,960 Speaker 1: try a demo of that feature. You can also share 205 00:10:25,000 --> 00:10:28,280 Speaker 1: your location over satellite in the Find My app if 206 00:10:28,320 --> 00:10:30,760 Speaker 1: you open the app and tap me, you can see that. 207 00:10:31,360 --> 00:10:34,400 Speaker 1: Now on Android they have similar features, not the satellite 208 00:10:34,480 --> 00:10:36,960 Speaker 1: just yet, but go ahead on Android and set up 209 00:10:36,960 --> 00:10:41,240 Speaker 1: your emergency contacts in your settings, go to Settings Safety 210 00:10:41,280 --> 00:10:44,440 Speaker 1: and Emergency and then of course they also have a 211 00:10:44,480 --> 00:10:47,720 Speaker 1: similar Press the side button five times to activate. You 212 00:10:47,760 --> 00:10:52,280 Speaker 1: go into Settings Safety and Emergency Emergency SOS and there's 213 00:10:52,320 --> 00:10:55,439 Speaker 1: also a feature called Emergency Sharing. This will send your 214 00:10:55,440 --> 00:10:59,040 Speaker 1: current location and a request for help to your emergency contacts. 215 00:10:59,280 --> 00:11:01,520 Speaker 1: You can include a f in five seconds of audio. 216 00:11:01,640 --> 00:11:05,679 Speaker 1: I tested this last weekend. I sent an emergency picture 217 00:11:05,760 --> 00:11:08,760 Speaker 1: and audio to my mother in law by accident. She 218 00:11:08,920 --> 00:11:12,920 Speaker 1: was very surprised. Thankfully the picture was of my legs 219 00:11:14,280 --> 00:11:16,600 Speaker 1: and I had pants on, because that would have been 220 00:11:16,679 --> 00:11:19,880 Speaker 1: really really emergent. Really that would have been a new emergency. 221 00:11:21,080 --> 00:11:23,840 Speaker 1: And finally, on iPhone and Android, you might have gotten 222 00:11:23,880 --> 00:11:26,360 Speaker 1: a wireless emergency alert in the past and you might 223 00:11:26,400 --> 00:11:28,440 Speaker 1: have said I don't want these alerts on, and you 224 00:11:28,520 --> 00:11:31,320 Speaker 1: might have turned them off in your haste. I would 225 00:11:31,320 --> 00:11:33,280 Speaker 1: say it's probably a good time to turn them back on. 226 00:11:33,800 --> 00:11:38,040 Speaker 1: Go into iPhone Settings and then Notifications and scroll all 227 00:11:38,080 --> 00:11:40,520 Speaker 1: the way down past your list of apps. You'll see 228 00:11:40,520 --> 00:11:43,760 Speaker 1: government alerts and you can turn on emergency alerts and 229 00:11:43,800 --> 00:11:48,520 Speaker 1: public safety alerts. Android very similar. Go into Settings Safety 230 00:11:48,559 --> 00:11:52,080 Speaker 1: and Emergency, wireless emergency alerts and you can turn those 231 00:11:52,080 --> 00:11:55,600 Speaker 1: on again. If you're on Android, go into Settings Safety 232 00:11:55,679 --> 00:11:58,559 Speaker 1: and Emergency. That is your friend today to check out 233 00:11:58,600 --> 00:12:02,760 Speaker 1: all of the different safety features on iPhone notifications and 234 00:12:02,880 --> 00:12:08,079 Speaker 1: also inside the SOS features SOS and Emergency that's where 235 00:12:08,080 --> 00:12:10,200 Speaker 1: you're going to find all of those features as well. 236 00:12:10,400 --> 00:12:13,839 Speaker 1: Emergency SOS is the actual label. All right, I know 237 00:12:13,920 --> 00:12:15,160 Speaker 1: he gave you a lot. I put it all on 238 00:12:15,200 --> 00:12:18,360 Speaker 1: my website rich on tech dot TV. Just hit the 239 00:12:18,400 --> 00:12:20,880 Speaker 1: banner at the top and you can see links to 240 00:12:20,960 --> 00:12:24,160 Speaker 1: everything that I mentioned in today's show. All right, coming 241 00:12:24,240 --> 00:12:26,480 Speaker 1: up your calls at Triple eight. Rich One oh one 242 00:12:26,600 --> 00:12:29,120 Speaker 1: eight eight eight seven four to two, four to one 243 00:12:29,240 --> 00:12:31,720 Speaker 1: zero one. Give me a call if you have a 244 00:12:31,800 --> 00:12:35,360 Speaker 1: question about technology. My name is rich DeMuro and you 245 00:12:35,880 --> 00:12:43,560 Speaker 1: are listening to Rich on Tech. Welcome back to rich 246 00:12:43,640 --> 00:12:47,560 Speaker 1: on Tech. Rich DeMuro here talking technology with you. I 247 00:12:47,600 --> 00:12:49,640 Speaker 1: know I went through a lot in the first segment 248 00:12:49,640 --> 00:12:52,319 Speaker 1: when it comes to emergency preparedness. And I'm not one 249 00:12:52,320 --> 00:12:54,920 Speaker 1: of these people that you know. I'm not trying to 250 00:12:55,200 --> 00:12:57,400 Speaker 1: say doom and gloom is happening, but you have to 251 00:12:57,400 --> 00:12:59,840 Speaker 1: be prepared. And it's better to be informed about this 252 00:13:00,280 --> 00:13:03,920 Speaker 1: and have nothing happen then to be scrambling if something 253 00:13:03,960 --> 00:13:06,520 Speaker 1: does happen. We don't know what the extent of this 254 00:13:06,600 --> 00:13:10,160 Speaker 1: storm is going to be, but it is always, always, 255 00:13:10,240 --> 00:13:12,160 Speaker 1: always best to be prepared. And I'm getting a lot 256 00:13:12,200 --> 00:13:15,000 Speaker 1: of questions from my kids because they're hearing a lot 257 00:13:15,040 --> 00:13:16,800 Speaker 1: of stuff, they're seeing a lot of stuff. I'm sure 258 00:13:16,840 --> 00:13:19,440 Speaker 1: you are too, So it's always best to just be 259 00:13:19,480 --> 00:13:21,240 Speaker 1: in the driver's seat when it comes to all of 260 00:13:21,280 --> 00:13:24,679 Speaker 1: this stuff. By the way, charge electric cars too and 261 00:13:24,920 --> 00:13:28,800 Speaker 1: gas up. Those are two things I covered hurricanes back 262 00:13:28,800 --> 00:13:31,640 Speaker 1: in my early days of my career, and I will 263 00:13:31,679 --> 00:13:32,319 Speaker 1: never forget. 264 00:13:32,360 --> 00:13:35,599 Speaker 2: We were in what was would turn out to be Katrina. 265 00:13:36,120 --> 00:13:39,600 Speaker 1: And we were in Mobile, Alabama, I believe when it hit, 266 00:13:39,760 --> 00:13:43,720 Speaker 1: and it was or where we Pensacola, I can't remember. 267 00:13:43,760 --> 00:13:46,440 Speaker 1: We were somewhere in the south and we were in place. 268 00:13:46,520 --> 00:13:49,640 Speaker 1: And the toughest thing in the morning was when this 269 00:13:49,720 --> 00:13:52,680 Speaker 1: storm was just beginning to hit, was trying to find gas. 270 00:13:52,679 --> 00:13:55,000 Speaker 1: We must have driven for an hour to find gas. 271 00:13:55,400 --> 00:13:58,040 Speaker 1: And so that is another thing that's always smart to 272 00:13:58,200 --> 00:14:00,400 Speaker 1: gas up. I never, at this point in my life life, 273 00:14:00,679 --> 00:14:03,240 Speaker 1: I never go to sleep without less, you know, less 274 00:14:03,280 --> 00:14:05,960 Speaker 1: than like a quarter tank or something. But I you know, 275 00:14:06,000 --> 00:14:09,120 Speaker 1: in emergency situations, always always always have a full tank. 276 00:14:09,600 --> 00:14:14,040 Speaker 1: All right, let's go to Dennis. Dennis is in Corona, California. Dennis, 277 00:14:14,040 --> 00:14:16,600 Speaker 1: you're on with Rich, very rich. 278 00:14:17,400 --> 00:14:19,880 Speaker 3: So I have a I have two daughters, nine and eleven, 279 00:14:20,280 --> 00:14:25,040 Speaker 3: and it seems like all their schoolmates have phones and 280 00:14:25,200 --> 00:14:29,760 Speaker 3: they're not clamshells. They're all smartphones. I'd like to get 281 00:14:29,760 --> 00:14:35,040 Speaker 3: your opinion on how to desk to monitor. I have 282 00:14:35,120 --> 00:14:38,880 Speaker 3: two old old iPhone sevens that I was thinking about 283 00:14:39,280 --> 00:14:43,680 Speaker 3: getting on and giving those to them, but you know, 284 00:14:43,680 --> 00:14:45,600 Speaker 3: I don't want to have to ask for their phone 285 00:14:45,640 --> 00:14:48,280 Speaker 3: and figure out something after the fact. You know, I'd 286 00:14:48,360 --> 00:14:51,400 Speaker 3: like to be able to monitor their social media, their 287 00:14:51,440 --> 00:14:55,080 Speaker 3: texts and just make sure there's nothing you know, with 288 00:14:55,200 --> 00:14:59,680 Speaker 3: that independence comes some vulnerability. Yeah, so I just want 289 00:14:59,680 --> 00:15:02,000 Speaker 3: to get your your opinion on I mean, I guess 290 00:15:02,400 --> 00:15:04,480 Speaker 3: I might have to go through each of their social 291 00:15:04,520 --> 00:15:08,000 Speaker 3: media apps and try to put rental controls on all 292 00:15:08,040 --> 00:15:10,160 Speaker 3: of it. But I don't know if there's one encompassing 293 00:15:10,200 --> 00:15:12,800 Speaker 3: app that sort of helps facilitate that. 294 00:15:13,320 --> 00:15:13,520 Speaker 4: Yeah. 295 00:15:14,880 --> 00:15:18,120 Speaker 1: Well, first off, good luck, because this is not easy, 296 00:15:18,160 --> 00:15:20,800 Speaker 1: and I have two kids, and you know, I've got 297 00:15:20,840 --> 00:15:23,320 Speaker 1: a whole bunch of precautions in place, and let me 298 00:15:23,360 --> 00:15:26,720 Speaker 1: tell you, it's a headache. But it's also good at 299 00:15:26,720 --> 00:15:30,080 Speaker 1: the same time, and it's also very, very complicated. Just today, 300 00:15:30,120 --> 00:15:32,680 Speaker 1: my kids were complaining because they couldn't use Facebook Messenger 301 00:15:32,840 --> 00:15:36,000 Speaker 1: to chat with their friends because I had it blocked 302 00:15:36,040 --> 00:15:39,280 Speaker 1: at the network level, because you know, just because why 303 00:15:39,360 --> 00:15:41,000 Speaker 1: do they need that? But now they're getting to the 304 00:15:41,000 --> 00:15:43,040 Speaker 1: age where they want it. So a couple of things 305 00:15:43,480 --> 00:15:46,400 Speaker 1: to look at. Number one, start with the screen time 306 00:15:46,600 --> 00:15:51,080 Speaker 1: parental controls inside the iPhone. They're kind of complicated, but 307 00:15:51,160 --> 00:15:53,440 Speaker 1: you can do a lot from there in limiting what 308 00:15:53,480 --> 00:15:57,080 Speaker 1: they can do at the network level. You may want 309 00:15:57,120 --> 00:16:00,120 Speaker 1: to look into a router that allows you to do 310 00:16:00,200 --> 00:16:03,880 Speaker 1: things like block adult websites or block any sites. I've 311 00:16:03,960 --> 00:16:06,440 Speaker 1: an EO and I can go through and block pretty 312 00:16:06,480 --> 00:16:10,240 Speaker 1: much any popular website at the network level, which is 313 00:16:10,360 --> 00:16:11,280 Speaker 1: really handy. 314 00:16:12,120 --> 00:16:13,560 Speaker 2: And then if you want something that's. 315 00:16:13,440 --> 00:16:17,400 Speaker 1: More full serviced, I would check out two services. The 316 00:16:17,440 --> 00:16:22,080 Speaker 1: first is Bark b A RK. These are parntal controls 317 00:16:22,120 --> 00:16:24,280 Speaker 1: that do all the things that you were talking about, 318 00:16:24,360 --> 00:16:27,480 Speaker 1: monitor social media, texting, but you have to understand that 319 00:16:27,560 --> 00:16:30,800 Speaker 1: some of those things are limited based on the iOS 320 00:16:31,240 --> 00:16:35,480 Speaker 1: operating system. And the other one is AURA au Area, 321 00:16:36,240 --> 00:16:38,640 Speaker 1: So I would check those things out. Those are the 322 00:16:38,680 --> 00:16:41,720 Speaker 1: main platforms that I would look at, and I think 323 00:16:41,960 --> 00:16:44,280 Speaker 1: using a combination of those things is going. 324 00:16:44,280 --> 00:16:44,720 Speaker 2: To help you. 325 00:16:45,200 --> 00:16:48,680 Speaker 1: The router that I like that has Bark built in 326 00:16:48,960 --> 00:16:53,080 Speaker 1: is Villo Vilo, so you can check that out. They 327 00:16:53,120 --> 00:16:56,000 Speaker 1: have a partnership with Bark and so you can get everything. 328 00:16:55,720 --> 00:16:57,560 Speaker 2: Kind of all in one. 329 00:16:57,720 --> 00:17:00,520 Speaker 1: But Dennis, no easy solution to this, but definitely I'm 330 00:17:00,520 --> 00:17:02,480 Speaker 1: glad as a parent that you are looking into this 331 00:17:02,600 --> 00:17:04,000 Speaker 1: and you are being proactive. 332 00:17:04,440 --> 00:17:05,760 Speaker 2: Good luck with that, all. 333 00:17:05,760 --> 00:17:07,679 Speaker 1: Right, coming up, we're going to talk about robo calls, 334 00:17:07,840 --> 00:17:09,680 Speaker 1: why do we get them, and how to stop them 335 00:17:09,800 --> 00:17:15,840 Speaker 1: right here on rich on Tech. Welcome back to rich 336 00:17:15,920 --> 00:17:19,880 Speaker 1: On Tech. Rich DeMuro here talking technology with you at 337 00:17:20,000 --> 00:17:23,600 Speaker 1: triple eight Rich one oh one. That's eight eight eight 338 00:17:23,880 --> 00:17:29,320 Speaker 1: seven four to two four one zero one. We've all 339 00:17:29,400 --> 00:17:34,919 Speaker 1: had that phone call, the spam call, the scam call. 340 00:17:34,800 --> 00:17:35,680 Speaker 2: The robo call. 341 00:17:35,800 --> 00:17:38,719 Speaker 1: They are annoying and True Caller is one of the 342 00:17:38,760 --> 00:17:43,639 Speaker 1: apps that is trying to battle these calls. On the 343 00:17:43,680 --> 00:17:46,840 Speaker 1: line is Clayton Leah Bratton of True Caller. Thanks so 344 00:17:46,920 --> 00:17:48,600 Speaker 1: much for joining me today, be. 345 00:17:48,800 --> 00:17:52,080 Speaker 5: Rich, thanks for having me soho really great to be here. 346 00:17:52,240 --> 00:17:56,679 Speaker 1: Yeah, let's talk about robo calls in general, because I 347 00:17:56,720 --> 00:17:59,600 Speaker 1: don't understand in twenty twenty three why we're still getting them. 348 00:17:59,680 --> 00:18:00,399 Speaker 2: Can you explain? 349 00:18:01,880 --> 00:18:04,159 Speaker 6: Yeah, I think the reason why we're getting them that is, 350 00:18:04,320 --> 00:18:06,719 Speaker 6: as long as humans have had money, somebody else has 351 00:18:06,760 --> 00:18:08,920 Speaker 6: wanted to take it from them. And the people who 352 00:18:08,920 --> 00:18:14,040 Speaker 6: are perpetrating these fraudulent schemes are both astute technologists, so 353 00:18:14,080 --> 00:18:17,040 Speaker 6: they know how to get through the systems, and they 354 00:18:17,119 --> 00:18:21,120 Speaker 6: are very accomplished psychologists and social engineers, and so it's 355 00:18:21,160 --> 00:18:23,080 Speaker 6: just a numbers game, right If they're able to get 356 00:18:23,119 --> 00:18:26,960 Speaker 6: through to vulnerable people, and we think that we're not vulnerable, 357 00:18:27,000 --> 00:18:28,720 Speaker 6: but at any given moment, you could be. And they're 358 00:18:28,720 --> 00:18:31,400 Speaker 6: getting more sophisticated than their scams. So this is two 359 00:18:31,440 --> 00:18:34,000 Speaker 6: thousand and nine. True Caller has now grown to over 360 00:18:34,000 --> 00:18:37,480 Speaker 6: three hundred and fifty million monthly active users globally in 361 00:18:37,520 --> 00:18:40,040 Speaker 6: forty two countries. This is a global problem, right, It's 362 00:18:40,040 --> 00:18:42,760 Speaker 6: an international problem. So we're going to do something about it. 363 00:18:43,600 --> 00:18:46,359 Speaker 1: So you mentioned that they're trying to you know, scam 364 00:18:46,440 --> 00:18:48,920 Speaker 1: us or get money. I mean, is that really always 365 00:18:48,920 --> 00:18:50,400 Speaker 1: what it comes down to, where they're trying to sell, 366 00:18:50,440 --> 00:18:51,840 Speaker 1: like even like a sales pitch. 367 00:18:51,960 --> 00:18:53,679 Speaker 2: Is that like a scam usually? 368 00:18:54,640 --> 00:18:56,359 Speaker 6: Well, I think it's important for people to remember there 369 00:18:56,359 --> 00:18:59,080 Speaker 6: are legitimate global calls, right. It could be a pharmacy, 370 00:18:59,119 --> 00:19:01,879 Speaker 6: it could be traveling hospitality, and they use machines to 371 00:19:02,240 --> 00:19:06,080 Speaker 6: dial masses of people for notifications. School systems aren't known 372 00:19:06,160 --> 00:19:07,760 Speaker 6: for that. That's technically a robo call. 373 00:19:08,640 --> 00:19:09,400 Speaker 5: But when they are. 374 00:19:09,359 --> 00:19:13,320 Speaker 6: Used for nefarious purposes, they're not always outright fraud, like 375 00:19:13,359 --> 00:19:15,240 Speaker 6: giving your credit card or send me an Apple gift 376 00:19:15,240 --> 00:19:17,479 Speaker 6: card or something like that. Sometimes they're just collecting your 377 00:19:17,480 --> 00:19:20,439 Speaker 6: personal information. So it could be a senior citizen, a 378 00:19:20,520 --> 00:19:23,840 Speaker 6: medicare fraud scam, and all they really want to do 379 00:19:23,920 --> 00:19:27,000 Speaker 6: is to get more detailed personal information they can leverage 380 00:19:27,040 --> 00:19:29,320 Speaker 6: for identity theft in the future. So it's not always 381 00:19:29,359 --> 00:19:32,280 Speaker 6: a clear cut of just asking for money, it's gathering 382 00:19:32,320 --> 00:19:33,480 Speaker 6: more information. 383 00:19:33,640 --> 00:19:34,000 Speaker 2: All right. 384 00:19:34,040 --> 00:19:36,199 Speaker 1: So the number one question I always get when it 385 00:19:36,200 --> 00:19:39,240 Speaker 1: comes to robo calls and scam calls is how did 386 00:19:39,240 --> 00:19:40,600 Speaker 1: they get my phone number? 387 00:19:40,760 --> 00:19:42,120 Speaker 2: Where are they getting this from? 388 00:19:42,920 --> 00:19:46,880 Speaker 6: Interestingly enough, right, there's they multi source this from anywhere 389 00:19:46,920 --> 00:19:49,200 Speaker 6: you've ever put in So you've seen the data breaches 390 00:19:49,280 --> 00:19:53,359 Speaker 6: that large communications and enterprises have had, large retailers have had, Right, 391 00:19:53,359 --> 00:19:55,199 Speaker 6: maybe you put your phone number into a point of 392 00:19:55,200 --> 00:20:00,439 Speaker 6: sale system for a loyalty club, some retailer, or what 393 00:20:00,480 --> 00:20:03,520 Speaker 6: we really see now is that people have been trading 394 00:20:03,560 --> 00:20:06,640 Speaker 6: their privacy for the convenience of social media, and they 395 00:20:06,680 --> 00:20:10,400 Speaker 6: put so much information about themselves out in social media 396 00:20:10,520 --> 00:20:12,480 Speaker 6: that it doesn't take a lot of mining to get 397 00:20:12,680 --> 00:20:15,320 Speaker 6: very precise information. If you've given me somebody's phone for 398 00:20:15,359 --> 00:20:17,439 Speaker 6: three days, I'll tell you more about them than the 399 00:20:17,560 --> 00:20:19,919 Speaker 6: FBI or the NSA. Really, I mean, we put so 400 00:20:20,119 --> 00:20:22,320 Speaker 6: much information out there about ourselves, and then we wonder 401 00:20:22,320 --> 00:20:23,160 Speaker 6: why we're vulnerable. 402 00:20:23,760 --> 00:20:26,040 Speaker 1: So, how do they make the phone number look like 403 00:20:26,119 --> 00:20:29,800 Speaker 1: it's coming from either a number near me or my number? 404 00:20:30,080 --> 00:20:32,199 Speaker 2: What does that? Why do they do that just to 405 00:20:32,200 --> 00:20:32,879 Speaker 2: make me answer? 406 00:20:33,720 --> 00:20:34,160 Speaker 5: Yeah? 407 00:20:34,160 --> 00:20:35,080 Speaker 7: So what? 408 00:20:35,119 --> 00:20:38,920 Speaker 6: That's called neighbor spoofing, and it's just human nature to say, oh, 409 00:20:39,240 --> 00:20:40,920 Speaker 6: that looks like it's from my area code. 410 00:20:41,200 --> 00:20:43,879 Speaker 5: It's a much higher probability that that's someone. 411 00:20:43,640 --> 00:20:45,320 Speaker 6: That might know me or that I might have a 412 00:20:45,359 --> 00:20:48,320 Speaker 6: relationship with, might do business with, and that neighbor spoofing 413 00:20:48,800 --> 00:20:50,879 Speaker 6: has proven very effective. Now I do have to credit 414 00:20:50,920 --> 00:20:56,400 Speaker 6: the Federal Communications Commission and carriers for implementing something called stirshaken, 415 00:20:56,480 --> 00:20:59,560 Speaker 6: which is basically a handshake protocol to say this is 416 00:20:59,560 --> 00:21:02,080 Speaker 6: a very number, it does belong to this carrier, and 417 00:21:02,080 --> 00:21:04,720 Speaker 6: that has greatly reduced at least the spoofing, if not 418 00:21:04,800 --> 00:21:06,200 Speaker 6: the robo call volumes, because. 419 00:21:05,960 --> 00:21:06,800 Speaker 8: There's other methods. 420 00:21:06,920 --> 00:21:08,800 Speaker 6: And the reason you can do that is because as 421 00:21:08,840 --> 00:21:10,880 Speaker 6: soon as we went to a voice over internet protocol 422 00:21:11,119 --> 00:21:14,919 Speaker 6: or internet or internet phone right then you're not necessarily 423 00:21:14,960 --> 00:21:17,600 Speaker 6: just some analog service over copper lines. You can put 424 00:21:17,640 --> 00:21:20,159 Speaker 6: anything you want in the front of that message and 425 00:21:20,240 --> 00:21:23,639 Speaker 6: the header message to say anything you want. And so again, 426 00:21:23,960 --> 00:21:27,879 Speaker 6: enforcement is in. Policy are working to a certain extent, 427 00:21:28,200 --> 00:21:29,840 Speaker 6: but you've got to be vigilant and you've got to 428 00:21:29,920 --> 00:21:32,520 Speaker 6: have really that last line. It depends, like true caller, 429 00:21:32,560 --> 00:21:33,760 Speaker 6: for the bad guys that get through. 430 00:21:34,119 --> 00:21:35,919 Speaker 1: Okay, before we get to some of the things that 431 00:21:35,920 --> 00:21:38,639 Speaker 1: true caller does, I want to know, do you have 432 00:21:38,680 --> 00:21:42,000 Speaker 1: any general tips on how to like, do we just 433 00:21:42,000 --> 00:21:43,320 Speaker 1: stop sharing our phone number? 434 00:21:43,359 --> 00:21:44,600 Speaker 2: I mean that's kind of impossible. 435 00:21:45,080 --> 00:21:47,280 Speaker 1: It's like the phone number is everything now, like every 436 00:21:47,320 --> 00:21:49,280 Speaker 1: service wants us to log in with our number. 437 00:21:50,160 --> 00:21:53,119 Speaker 6: Yeah, it really is your identifier. And I think that 438 00:21:53,160 --> 00:21:56,080 Speaker 6: there's a difference between being paranoid and vigilant, right. I 439 00:21:56,119 --> 00:21:59,359 Speaker 6: think that there's obvious cases where maybe you know, you 440 00:21:59,400 --> 00:22:02,080 Speaker 6: might want to quesquestion. I wouldn't treat it quite as 441 00:22:02,200 --> 00:22:04,680 Speaker 6: closely as they do my social Security number, but I 442 00:22:04,720 --> 00:22:07,119 Speaker 6: would be selective about it, right. And of course, if 443 00:22:07,119 --> 00:22:09,280 Speaker 6: it's an unknown call, it's easy to say, well, just 444 00:22:09,320 --> 00:22:11,679 Speaker 6: don't answer unknown calls. But there's a lot of people 445 00:22:11,720 --> 00:22:15,320 Speaker 6: out there and professionals who's livelihood depends on taking that 446 00:22:15,359 --> 00:22:17,560 Speaker 6: next call. It might not be somebody in your contact, 447 00:22:17,760 --> 00:22:19,840 Speaker 6: but it may be an opportunity and so what we 448 00:22:19,880 --> 00:22:22,080 Speaker 6: want to try to do is to protect those folks 449 00:22:22,119 --> 00:22:23,840 Speaker 6: if they could take the call, the calls. 450 00:22:23,600 --> 00:22:26,640 Speaker 1: That matter, right, And that's the crutch of this whole thing, 451 00:22:26,720 --> 00:22:29,240 Speaker 1: because Okay, so like my wife, she'll sit there and 452 00:22:29,280 --> 00:22:31,600 Speaker 1: the phone will ring and it's a different number, and 453 00:22:31,920 --> 00:22:33,719 Speaker 1: she'll be like, I'm not answering that. I said, wait 454 00:22:33,760 --> 00:22:36,040 Speaker 1: a second, our kids are like at school or at 455 00:22:36,040 --> 00:22:38,439 Speaker 1: their friend's house, Like we don't know whose number that is. 456 00:22:38,480 --> 00:22:41,000 Speaker 1: Like my rule is like if my kids aren't with me, 457 00:22:41,160 --> 00:22:42,760 Speaker 1: I always have to answer the number. 458 00:22:43,840 --> 00:22:44,399 Speaker 5: Absolutely. 459 00:22:44,440 --> 00:22:47,439 Speaker 6: If you you just describe, you know, called the soccer moment, Right, 460 00:22:47,600 --> 00:22:49,760 Speaker 6: You've got all these play groups and teams and all 461 00:22:49,760 --> 00:22:50,960 Speaker 6: the people that you know that aren't going to be 462 00:22:50,960 --> 00:22:53,639 Speaker 6: in your contact right from the school and all the activities, 463 00:22:53,920 --> 00:22:55,879 Speaker 6: and then you have somebody like you yourself, a journalist. 464 00:22:55,920 --> 00:22:58,800 Speaker 6: You're getting blind calls all the time, callbacks all the time, 465 00:22:59,160 --> 00:23:00,919 Speaker 6: and you can't afford not to answer the call. If 466 00:23:00,960 --> 00:23:04,040 Speaker 6: you're a salesperson, if you're a realtor, right, your livelihood 467 00:23:04,040 --> 00:23:07,400 Speaker 6: depends on communicating. And the robo callers and the scammers 468 00:23:07,400 --> 00:23:09,919 Speaker 6: and the fronters have deprived us of that communication. So 469 00:23:09,960 --> 00:23:12,920 Speaker 6: we've got to protect ourselves with smarter solutions. 470 00:23:13,440 --> 00:23:16,080 Speaker 1: And so what do you make of the call filtering 471 00:23:16,119 --> 00:23:19,640 Speaker 1: apps that the carriers put out versus what you put out? 472 00:23:20,560 --> 00:23:22,680 Speaker 5: You know? So I think that the first of all, 473 00:23:22,760 --> 00:23:23,760 Speaker 5: we are compatible with it. 474 00:23:23,880 --> 00:23:25,720 Speaker 6: We are like, like I said, the last line of 475 00:23:25,720 --> 00:23:28,320 Speaker 6: the fence or a layer, that last layer on top 476 00:23:28,400 --> 00:23:28,680 Speaker 6: of those. 477 00:23:28,720 --> 00:23:31,760 Speaker 5: So I think that they're okay, right. What they're trying 478 00:23:31,760 --> 00:23:33,600 Speaker 5: to do is to maintain. 479 00:23:33,240 --> 00:23:37,320 Speaker 6: A decent database of suspicious numbers and try to identify 480 00:23:37,359 --> 00:23:40,000 Speaker 6: callers as they come in. And it's bundled into your plan, 481 00:23:40,480 --> 00:23:43,439 Speaker 6: and it does a decent job, right. My concern is 482 00:23:43,440 --> 00:23:46,439 Speaker 6: that sometimes they could be blocking calls you know, falls positive, 483 00:23:46,520 --> 00:23:49,399 Speaker 6: or you could be blocking calls that they really should 484 00:23:49,400 --> 00:23:51,840 Speaker 6: be getting through. I would be, you know, be mortified 485 00:23:51,840 --> 00:23:53,840 Speaker 6: if my parents didn't get a medical call or a 486 00:23:53,840 --> 00:23:55,840 Speaker 6: pharmacy call what they wanted. But overall, I think it's 487 00:23:55,920 --> 00:23:58,640 Speaker 6: it's good, right, every every it's because it's a cat 488 00:23:58,680 --> 00:24:01,719 Speaker 6: and mouse game and every under measure helps. What we 489 00:24:01,800 --> 00:24:04,440 Speaker 6: do is, you know, with true caller is we've got 490 00:24:04,440 --> 00:24:07,879 Speaker 6: this global database that's constantly updated and so we're looking 491 00:24:07,920 --> 00:24:11,840 Speaker 6: at the patterns of billion and a half scam calls. 492 00:24:11,880 --> 00:24:15,480 Speaker 6: Of data we see network right and making that available 493 00:24:15,480 --> 00:24:18,359 Speaker 6: and machine learning and AI to make sure that that's available. 494 00:24:18,600 --> 00:24:20,600 Speaker 6: So if something does slip through what you've already got, 495 00:24:21,080 --> 00:24:21,879 Speaker 6: that we can catch it. 496 00:24:22,800 --> 00:24:26,040 Speaker 1: Okay, So explain to me what True Caller does. And 497 00:24:26,080 --> 00:24:28,119 Speaker 1: the reason why this whole thing came up is because 498 00:24:28,200 --> 00:24:31,359 Speaker 1: I said on my previous show, I said, well, I 499 00:24:31,359 --> 00:24:33,400 Speaker 1: was a little concerned with putting my phone number into 500 00:24:33,400 --> 00:24:35,240 Speaker 1: True Caller because when you sign up, they want your 501 00:24:35,280 --> 00:24:38,440 Speaker 1: phone number, and are they sharing that with spammers? 502 00:24:38,480 --> 00:24:39,159 Speaker 2: Are they selling that? 503 00:24:39,320 --> 00:24:42,199 Speaker 1: I mean, can you explain, you know, how this works 504 00:24:42,240 --> 00:24:44,280 Speaker 1: and if that's actually happening, because I feel like that's 505 00:24:44,280 --> 00:24:46,560 Speaker 1: a common thing I hear about. 506 00:24:47,400 --> 00:24:49,720 Speaker 6: Yeah, I think it is fairly common that there are 507 00:24:49,800 --> 00:24:52,000 Speaker 6: apps out there who ask you to put your information 508 00:24:52,040 --> 00:24:53,919 Speaker 6: in there and then they monetize that data. 509 00:24:54,040 --> 00:24:56,320 Speaker 5: That absolutely does not happen a True Caller. 510 00:24:56,359 --> 00:24:59,119 Speaker 6: I would say that the user and subscriber information is 511 00:24:59,160 --> 00:25:02,119 Speaker 6: absolutely Sackri saying. The only reason it's there is that 512 00:25:02,119 --> 00:25:04,280 Speaker 6: if you and I are both True Caller users, that 513 00:25:04,359 --> 00:25:07,000 Speaker 6: we are verified with one another, we can communicate through 514 00:25:07,040 --> 00:25:10,040 Speaker 6: the platform. There's a you can imagine there's many entities 515 00:25:10,040 --> 00:25:12,160 Speaker 6: that would like to license this, you know, the largest 516 00:25:12,520 --> 00:25:16,600 Speaker 6: caller idea and spam blocking data in the world. Absolutely not, 517 00:25:17,080 --> 00:25:22,119 Speaker 6: and so the user data is off limits. But the 518 00:25:22,200 --> 00:25:24,560 Speaker 6: patterns we see in the billions of calls that go 519 00:25:24,600 --> 00:25:27,440 Speaker 6: across the network, just the numbers, right, Just if we 520 00:25:27,480 --> 00:25:30,359 Speaker 6: see a number of block of numbers firing off hundreds 521 00:25:30,359 --> 00:25:32,879 Speaker 6: of thousands of calls at last two seconds, I'm pretty 522 00:25:32,880 --> 00:25:36,520 Speaker 6: sure that that's probably nefarious activity, right, right, right. 523 00:25:36,320 --> 00:25:39,520 Speaker 1: And so this happens in real time, and just explain 524 00:25:39,880 --> 00:25:42,119 Speaker 1: quickly how it works on your phone and does it 525 00:25:42,160 --> 00:25:44,520 Speaker 1: work the same on Android and iOS? 526 00:25:44,960 --> 00:25:46,879 Speaker 6: Oh, that's a really good question. Now it doesn't, and 527 00:25:47,240 --> 00:25:50,040 Speaker 6: so you know, a true call. Ever since the birth 528 00:25:50,080 --> 00:25:54,639 Speaker 6: of Android, we've been the most comprehensive communications management you know, 529 00:25:55,040 --> 00:25:58,240 Speaker 6: spam blocking and caller idea application. And it's very feature 530 00:25:58,320 --> 00:26:00,680 Speaker 6: rich because an Android, you can actually see the phone 531 00:26:00,720 --> 00:26:02,800 Speaker 6: number coming in and then you can say you can 532 00:26:02,880 --> 00:26:05,520 Speaker 6: quire the data, you can actually enrich that data as 533 00:26:05,520 --> 00:26:07,480 Speaker 6: it comes in. On iOS, as you know, it's very 534 00:26:07,520 --> 00:26:09,600 Speaker 6: locked down and so you can't do the same thing. 535 00:26:10,240 --> 00:26:12,120 Speaker 5: So we spent a good bit. 536 00:26:11,960 --> 00:26:14,399 Speaker 6: Of the last couple of years developing an iOS solution 537 00:26:14,480 --> 00:26:15,280 Speaker 6: and it's quite clever. 538 00:26:15,359 --> 00:26:15,960 Speaker 5: What we've done. 539 00:26:16,040 --> 00:26:18,600 Speaker 6: We have the ability to take the most frequently called 540 00:26:18,680 --> 00:26:22,399 Speaker 6: numbers and spammers in a twenty four hour period and 541 00:26:22,560 --> 00:26:25,000 Speaker 6: push them right to the device, right, And so that's 542 00:26:25,040 --> 00:26:26,600 Speaker 6: just a couple of millions, so we're able to and 543 00:26:26,640 --> 00:26:28,520 Speaker 6: it's constantly being updated. 544 00:26:28,080 --> 00:26:29,359 Speaker 5: With AI and mL. 545 00:26:29,720 --> 00:26:32,560 Speaker 6: Then we've also created a series shortcut right so that 546 00:26:32,600 --> 00:26:34,560 Speaker 6: you can call it live call D and you can 547 00:26:34,600 --> 00:26:36,240 Speaker 6: literally as a phone call is coming in. 548 00:26:36,200 --> 00:26:38,560 Speaker 5: And say hey, serious or true caller. 549 00:26:38,359 --> 00:26:40,920 Speaker 6: And that goes against our entire database of like seven 550 00:26:41,040 --> 00:26:44,360 Speaker 6: billion numbers, right, So that's that's yeah. And then we've 551 00:26:44,400 --> 00:26:47,520 Speaker 6: developed we've developed some advanced features like call screening where 552 00:26:47,560 --> 00:26:50,679 Speaker 6: we can actually interact and engage with with the caller 553 00:26:50,880 --> 00:26:52,080 Speaker 6: in a turn on whether you're going to take that 554 00:26:52,119 --> 00:26:54,400 Speaker 6: call or not. That not only helps you take those 555 00:26:54,440 --> 00:26:56,879 Speaker 6: calls that matter, but it's also something that just stops 556 00:26:56,920 --> 00:26:58,560 Speaker 6: to get dead guys dead in their tracks, but you 557 00:26:58,560 --> 00:27:00,640 Speaker 6: don't take the bad best. And then we've got other 558 00:27:00,640 --> 00:27:03,440 Speaker 6: features that will be coming up around the corner that'll 559 00:27:03,480 --> 00:27:06,639 Speaker 6: just make it easier to manage all your communications. And 560 00:27:06,680 --> 00:27:08,720 Speaker 6: I think one of the things it's also worth talking 561 00:27:08,760 --> 00:27:11,400 Speaker 6: about is the amount of spam text because you've seen 562 00:27:11,440 --> 00:27:14,200 Speaker 6: as there's been some enforcement action and robo calling. This 563 00:27:14,359 --> 00:27:16,800 Speaker 6: easy to send a text. It's even easier and cheapercent text. 564 00:27:16,800 --> 00:27:19,679 Speaker 6: So we developed something called smart SMS and massive Message 565 00:27:19,680 --> 00:27:22,520 Speaker 6: categorization and that allows us to detect those as well. 566 00:27:23,000 --> 00:27:24,480 Speaker 1: All Right, we may have to leave that for another 567 00:27:24,520 --> 00:27:27,840 Speaker 1: conversation because I'm out of time here, but thank you 568 00:27:27,880 --> 00:27:31,800 Speaker 1: so much, Clayton Leah Bratton of True Caller. Check out 569 00:27:31,800 --> 00:27:33,600 Speaker 1: the app. I'll put a link on the website Rich 570 00:27:33,680 --> 00:27:35,960 Speaker 1: on tech dot TV. They do have a free level 571 00:27:36,200 --> 00:27:38,679 Speaker 1: and then also some premium levels that do add some 572 00:27:38,800 --> 00:27:42,080 Speaker 1: interesting features, including call recording and some other things. 573 00:27:42,560 --> 00:27:44,240 Speaker 2: Clayton, thanks so much for joining me today. 574 00:27:44,640 --> 00:27:45,240 Speaker 5: Thanks for having me. 575 00:27:45,359 --> 00:27:45,520 Speaker 7: Rich. 576 00:27:45,880 --> 00:27:48,320 Speaker 1: All right, more of your questions coming up next to 577 00:27:48,400 --> 00:27:50,920 Speaker 1: triple eight Rich one O one. That's eight eight eight 578 00:27:51,359 --> 00:28:02,080 Speaker 1: seven four to two four one zero one. Carmen is 579 00:28:02,119 --> 00:28:05,160 Speaker 1: in Hollywood, California. Carmen, you're on with Rich. 580 00:28:05,560 --> 00:28:07,280 Speaker 7: Thank you morning, Good morning. 581 00:28:08,600 --> 00:28:14,359 Speaker 4: Question two questions thes prover up that might have to 582 00:28:14,480 --> 00:28:18,160 Speaker 4: need internet whenever I need it, if I need it? 583 00:28:19,560 --> 00:28:20,240 Speaker 2: Good question. 584 00:28:20,920 --> 00:28:25,680 Speaker 1: So it depends on the emergency SOS you're using. So 585 00:28:25,840 --> 00:28:30,680 Speaker 1: with the iPhone, if you're using the standard dialing nine 586 00:28:30,760 --> 00:28:34,560 Speaker 1: one one. You actually all you need is access to 587 00:28:34,840 --> 00:28:39,600 Speaker 1: any cellular service. So if you are on the latest 588 00:28:39,640 --> 00:28:42,240 Speaker 1: software on the iPhone, if you ever notice at the 589 00:28:42,280 --> 00:28:44,880 Speaker 1: top it says SOS when you don't have a signal, 590 00:28:45,400 --> 00:28:47,920 Speaker 1: what that means is that your phone can tap into 591 00:28:48,080 --> 00:28:52,760 Speaker 1: any of the three major wireless carriers to send out 592 00:28:52,760 --> 00:28:56,720 Speaker 1: a nine one one emergency call. So let me repeat this, 593 00:28:56,720 --> 00:29:01,880 Speaker 1: because in the US, the law says that phones have 594 00:29:02,000 --> 00:29:04,880 Speaker 1: to be able to dial nine one one on any 595 00:29:05,000 --> 00:29:07,600 Speaker 1: carrier's network. So let's say you have AT and T, 596 00:29:08,200 --> 00:29:10,160 Speaker 1: you're in an area that has no AT and T 597 00:29:10,360 --> 00:29:13,360 Speaker 1: service and you need to dial nine one one. Your 598 00:29:13,440 --> 00:29:16,200 Speaker 1: phone is able to dial nine one one on Verizon 599 00:29:16,760 --> 00:29:20,120 Speaker 1: or T Mobile. You don't know that's happening. It's just 600 00:29:20,160 --> 00:29:23,320 Speaker 1: happening in the background. Now in other countries, they actually 601 00:29:23,360 --> 00:29:25,640 Speaker 1: some of them don't allow that. And by the way, 602 00:29:25,800 --> 00:29:28,520 Speaker 1: this even works on an unactivated phone. So if you 603 00:29:28,560 --> 00:29:31,160 Speaker 1: had a phone in a drawer in your home and 604 00:29:31,280 --> 00:29:34,200 Speaker 1: you powered it on and there is no active cellular 605 00:29:35,400 --> 00:29:38,800 Speaker 1: plan on that phone, it would still be able to 606 00:29:38,840 --> 00:29:41,960 Speaker 1: dial nine one one here in the US. Now, in 607 00:29:42,000 --> 00:29:45,400 Speaker 1: different countries the rules are different. For instance, in Japan, 608 00:29:46,320 --> 00:29:48,760 Speaker 1: I was told that they actually don't allow this sort 609 00:29:48,800 --> 00:29:51,600 Speaker 1: of thing to happen, So you really need to check 610 00:29:51,640 --> 00:29:54,239 Speaker 1: if you're going to a different country about dialing nine 611 00:29:54,280 --> 00:29:58,240 Speaker 1: one one or their appropriate emergency service and making sure 612 00:29:58,280 --> 00:30:00,560 Speaker 1: you have an active line that. 613 00:30:00,520 --> 00:30:02,840 Speaker 2: Will go through as well texting. 614 00:30:02,880 --> 00:30:04,840 Speaker 1: You can also text nine one one in a lot 615 00:30:04,840 --> 00:30:08,280 Speaker 1: of places, so know about that. And then there is 616 00:30:08,360 --> 00:30:15,840 Speaker 1: this new emergency it's called Emergency over SOS. Sorry, let 617 00:30:15,880 --> 00:30:19,360 Speaker 1: me get the exact name. It's called Emergency SOS via 618 00:30:19,480 --> 00:30:23,520 Speaker 1: Satellite and this is only on the iPhone fourteen and 619 00:30:23,680 --> 00:30:27,200 Speaker 1: iPhone fourteen Pro models, and this is when you are 620 00:30:27,320 --> 00:30:31,120 Speaker 1: outside of cellular and Wi Fi coverage, you will still 621 00:30:31,120 --> 00:30:31,960 Speaker 1: be able to dial. 622 00:30:32,760 --> 00:30:33,959 Speaker 2: It's not necessarily nine one. 623 00:30:34,200 --> 00:30:38,160 Speaker 1: It is emergency services, but it's actually staffed by some 624 00:30:38,200 --> 00:30:41,560 Speaker 1: folks that Apple has created and hired and set up, 625 00:30:41,960 --> 00:30:44,800 Speaker 1: and so will they will receive. It's not a phone call, 626 00:30:44,840 --> 00:30:47,840 Speaker 1: it's actually a text and that will work anywhere you 627 00:30:47,920 --> 00:30:50,720 Speaker 1: have a clear view of the sky. And this is 628 00:30:51,600 --> 00:30:55,360 Speaker 1: on the iPhone fourteen and fourteen Pro and so you 629 00:30:55,400 --> 00:30:58,520 Speaker 1: can actually check this out inside the settings if you 630 00:30:58,560 --> 00:31:01,240 Speaker 1: open up the settings app on your iphe phone, tap 631 00:31:01,280 --> 00:31:03,880 Speaker 1: Emergency SOS and then if you look all the way 632 00:31:03,920 --> 00:31:06,920 Speaker 1: down it says emergency SOS via satellite only if you 633 00:31:07,000 --> 00:31:09,720 Speaker 1: have it, So if you have it, you can try 634 00:31:09,760 --> 00:31:12,680 Speaker 1: a demo of it before you actually need it. And 635 00:31:12,720 --> 00:31:16,800 Speaker 1: this will work in the United States, and you can 636 00:31:16,840 --> 00:31:20,280 Speaker 1: go on the website to see exactly where this has coverage. 637 00:31:20,320 --> 00:31:25,120 Speaker 1: But it's basically the entire US and in Canada and 638 00:31:25,160 --> 00:31:28,320 Speaker 1: in other countries as well, So great question. 639 00:31:29,240 --> 00:31:31,160 Speaker 2: It may not one caveat here. 640 00:31:31,200 --> 00:31:33,640 Speaker 1: It says it may not work in places above sixty 641 00:31:33,680 --> 00:31:37,920 Speaker 1: two degrees latitude, such as northern parts of Canada and Alaska. 642 00:31:38,360 --> 00:31:40,960 Speaker 1: So hopefully you don't find yourself in a place where 643 00:31:40,960 --> 00:31:42,920 Speaker 1: this doesn't work. But that's kind of like a fail 644 00:31:43,000 --> 00:31:45,520 Speaker 1: safe place that does not require an Internet connection. 645 00:31:46,320 --> 00:31:48,080 Speaker 2: Carmen, thanks for the question. Appreciate that. 646 00:31:49,240 --> 00:31:52,440 Speaker 1: Let's go to Ted in South Dakota. Ted, you're on 647 00:31:52,560 --> 00:31:53,000 Speaker 1: with Rich. 648 00:31:53,920 --> 00:32:02,560 Speaker 4: Okay, I'm looking for UPS that can handle extreme temperatures hot, 649 00:32:02,640 --> 00:32:03,920 Speaker 4: both hot and cold. 650 00:32:04,320 --> 00:32:09,000 Speaker 1: So you want a UPS that actually works in different 651 00:32:09,120 --> 00:32:11,120 Speaker 1: various conditions. So I'll tell you the way that I 652 00:32:11,200 --> 00:32:16,080 Speaker 1: research products so that you can do the same. So 653 00:32:16,200 --> 00:32:19,240 Speaker 1: I don't have a UPS, so I've never actually purchased 654 00:32:19,240 --> 00:32:22,479 Speaker 1: one of these but this is an uninterruptible power supply, 655 00:32:23,040 --> 00:32:26,120 Speaker 1: and this is basically a giant battery that you can 656 00:32:26,160 --> 00:32:31,360 Speaker 1: connect to your electronics. So it has a connection for 657 00:32:32,160 --> 00:32:34,840 Speaker 1: various gadgets that you can plug into this thing. And 658 00:32:34,920 --> 00:32:37,720 Speaker 1: the idea is if the power goes out, this will 659 00:32:37,760 --> 00:32:40,800 Speaker 1: still work. And a lot of the times that this 660 00:32:40,840 --> 00:32:45,040 Speaker 1: will work for you know, maybe something like four hours. 661 00:32:45,680 --> 00:32:47,880 Speaker 1: And so this, you know, you can plug in your 662 00:32:47,920 --> 00:32:51,480 Speaker 1: main electronics, whether it's your modem, your router, your computer, 663 00:32:52,320 --> 00:32:54,240 Speaker 1: a couple of things like that that you don't want 664 00:32:54,280 --> 00:32:56,400 Speaker 1: to go down in the case of an emergency. And 665 00:32:56,400 --> 00:32:58,640 Speaker 1: if you've ever worked at an office, you might have 666 00:32:58,680 --> 00:33:01,240 Speaker 1: seen one of these things under or your desk or something. 667 00:33:01,760 --> 00:33:03,280 Speaker 1: A lot of times they will have this, but this 668 00:33:03,400 --> 00:33:05,960 Speaker 1: is for home. So the two sites that I would 669 00:33:06,040 --> 00:33:08,840 Speaker 1: check out, actually I would check out three different websites 670 00:33:08,880 --> 00:33:11,320 Speaker 1: and I kind of look at what they recommend and 671 00:33:11,320 --> 00:33:14,320 Speaker 1: then also what Amazon is recommending as well. So the 672 00:33:14,320 --> 00:33:17,680 Speaker 1: first website I go to is Wirecutter and their pick 673 00:33:17,840 --> 00:33:21,600 Speaker 1: is won by cyber Power, and the second pick is 674 00:33:21,600 --> 00:33:24,280 Speaker 1: by a company named APC, which you've probably heard of, 675 00:33:25,240 --> 00:33:28,000 Speaker 1: And so both of these are about the cyber Power 676 00:33:28,040 --> 00:33:30,520 Speaker 1: is actually pretty reasonable. It's one hundred and thirty nine dollars. 677 00:33:31,440 --> 00:33:34,920 Speaker 1: The APC is about two hundred and seventy five dollars. 678 00:33:35,320 --> 00:33:37,560 Speaker 1: Now you're gonna have to check to see what the 679 00:33:37,720 --> 00:33:41,320 Speaker 1: temperature rating is on these things, because they may or 680 00:33:41,360 --> 00:33:44,920 Speaker 1: may not work, you know, depending on the temperature that 681 00:33:44,960 --> 00:33:45,240 Speaker 1: you need. 682 00:33:45,280 --> 00:33:46,440 Speaker 2: There's a range for these. 683 00:33:47,000 --> 00:33:49,480 Speaker 1: Now, if I go over to best Reviews dot com, 684 00:33:49,560 --> 00:33:52,000 Speaker 1: which is owned by Nexstar, the company I work for 685 00:33:52,080 --> 00:33:57,120 Speaker 1: on TV, they recommend APC as well and also CyberPower. 686 00:33:57,360 --> 00:33:59,960 Speaker 1: So now this is telling me that APC and CyberPower 687 00:34:00,280 --> 00:34:02,720 Speaker 1: are the two that I want, and they say the 688 00:34:02,760 --> 00:34:05,760 Speaker 1: best of the best is the APC. And then they 689 00:34:05,760 --> 00:34:08,879 Speaker 1: also have the CyberPower listed as a one that they 690 00:34:09,000 --> 00:34:11,480 Speaker 1: like as well. And then if I go to Amazon 691 00:34:11,680 --> 00:34:14,800 Speaker 1: and I search for a ups backup, the best seller 692 00:34:15,040 --> 00:34:18,719 Speaker 1: is an APC model, but it's only sixty bucks. So 693 00:34:18,800 --> 00:34:23,000 Speaker 1: if you want something that's really a little bit higher end, 694 00:34:23,520 --> 00:34:27,040 Speaker 1: their popular brand pick is the cyber Power. And so 695 00:34:27,160 --> 00:34:30,520 Speaker 1: again all roads are leading to the same two companies, 696 00:34:30,560 --> 00:34:35,120 Speaker 1: CyberPower and APC. So that's where I would I would 697 00:34:35,160 --> 00:34:37,719 Speaker 1: focus my efforts and research and to kind of narrow 698 00:34:37,800 --> 00:34:40,600 Speaker 1: down to see which one of these is going to 699 00:34:41,280 --> 00:34:44,040 Speaker 1: work with what I need. So that's the way I 700 00:34:44,040 --> 00:34:47,760 Speaker 1: would do it. Ted in South Dakota. Thanks for the question, 701 00:34:47,960 --> 00:34:48,680 Speaker 1: appreciate it. 702 00:34:50,200 --> 00:34:50,600 Speaker 2: All right. 703 00:34:51,160 --> 00:34:54,400 Speaker 1: I talk about the website rich on tech dot tv. 704 00:34:54,680 --> 00:34:56,800 Speaker 1: That is where you can go to get more information 705 00:34:56,880 --> 00:34:59,000 Speaker 1: on anything I mentioned here. So if you go there, 706 00:34:59,120 --> 00:35:01,120 Speaker 1: you can not only see the things that I mentioned 707 00:35:01,200 --> 00:35:03,560 Speaker 1: on the show. At the top of the screen, it 708 00:35:03,600 --> 00:35:07,000 Speaker 1: will say looking for something I mentioned on the radio, 709 00:35:07,360 --> 00:35:10,120 Speaker 1: so you can tap that and in real time it 710 00:35:10,200 --> 00:35:12,759 Speaker 1: is updated with the different things that people ask and 711 00:35:12,800 --> 00:35:15,960 Speaker 1: the links that I put in to everything that I 712 00:35:16,000 --> 00:35:18,919 Speaker 1: mentioned there. So rich on tech dot tv while you're there, 713 00:35:19,160 --> 00:35:21,719 Speaker 1: if you want to subscribe to the podcast version of this, 714 00:35:21,840 --> 00:35:24,600 Speaker 1: you can do that as well. You can listen later, 715 00:35:24,760 --> 00:35:26,799 Speaker 1: and you can follow me on social media. I am 716 00:35:26,920 --> 00:35:30,920 Speaker 1: at rich on tech on all the major social media networks. 717 00:35:31,040 --> 00:35:32,040 Speaker 2: All right, coming up. 718 00:35:31,960 --> 00:35:33,439 Speaker 1: On the next hour, I'm going to tell you about 719 00:35:33,480 --> 00:35:36,120 Speaker 1: the one thing that hackers wants you to know about, 720 00:35:36,160 --> 00:35:39,879 Speaker 1: how Bluetooth works on your iPhone. You're listening to rich 721 00:35:39,920 --> 00:35:48,480 Speaker 1: on tech, all right, let's talk about the iPhone. And 722 00:35:48,880 --> 00:35:52,279 Speaker 1: there's this big hacker conference called Defcon. This happened in 723 00:35:52,560 --> 00:35:56,000 Speaker 1: Las Vegas over the last week and they. 724 00:35:55,840 --> 00:35:57,200 Speaker 2: Did something interesting there. 725 00:35:57,840 --> 00:36:01,920 Speaker 1: A security researcher used a small vice costs about seventy 726 00:36:01,960 --> 00:36:07,200 Speaker 1: bucks to create pop up messages on nearby iPhones using Bluetooth. Now, 727 00:36:07,200 --> 00:36:11,520 Speaker 1: these messages wanted people to share their Apple ID or 728 00:36:11,680 --> 00:36:16,040 Speaker 1: password with a nearby Apple TV. And now, as you 729 00:36:16,120 --> 00:36:18,200 Speaker 1: might expect, the people at attend this kind of conference 730 00:36:18,200 --> 00:36:20,399 Speaker 1: are pretty smart, so they didn't fall for it. 731 00:36:20,760 --> 00:36:22,320 Speaker 2: But it was an experiment. 732 00:36:23,360 --> 00:36:25,799 Speaker 1: Number one to show that if you turn off Bluetooth 733 00:36:25,800 --> 00:36:30,279 Speaker 1: on iPhones, there's actually two ways of doing it, and 734 00:36:30,400 --> 00:36:33,080 Speaker 1: most of us do it the way that doesn't really 735 00:36:33,120 --> 00:36:36,680 Speaker 1: turn it off. And I'll explain that in a second. 736 00:36:36,840 --> 00:36:40,120 Speaker 1: So the way that most people use the Bluetooth on 737 00:36:40,160 --> 00:36:43,719 Speaker 1: iPhone is you use what's called the Control Center, and 738 00:36:43,760 --> 00:36:45,919 Speaker 1: that's when you swipe down from the upper right hand 739 00:36:45,960 --> 00:36:50,160 Speaker 1: corner and you toggle the little Bluetooth icon. That doesn't 740 00:36:50,239 --> 00:36:53,640 Speaker 1: actually turn off Bluetooth. If you really want to turn 741 00:36:53,680 --> 00:36:57,919 Speaker 1: off Bluetooth, you have to go into settings and turn 742 00:36:57,960 --> 00:37:04,480 Speaker 1: it off there and that completely turns off that Bluetooth radio. Now, 743 00:37:05,480 --> 00:37:08,400 Speaker 1: the whole point of this was really to tell people, 744 00:37:08,600 --> 00:37:12,040 Speaker 1: you know what number one, you're turning off Bluetooth. 745 00:37:12,080 --> 00:37:12,520 Speaker 2: The wrong way. 746 00:37:12,560 --> 00:37:14,719 Speaker 1: If you think it's off, it's not actually off, and 747 00:37:14,760 --> 00:37:17,759 Speaker 1: that way, in that way, someone could still try to 748 00:37:17,840 --> 00:37:22,359 Speaker 1: hack you. And number two, it's to show that there 749 00:37:22,400 --> 00:37:27,359 Speaker 1: are many, many methods of trying to get us. And 750 00:37:27,400 --> 00:37:30,000 Speaker 1: it's not just the spam text and it's not just 751 00:37:30,120 --> 00:37:33,480 Speaker 1: the robo calls. It is stuff like this where they 752 00:37:33,480 --> 00:37:38,560 Speaker 1: try to engineer or reverse engineer our phones and social 753 00:37:38,600 --> 00:37:41,279 Speaker 1: engineer us. Because how many times have you been to 754 00:37:41,400 --> 00:37:44,840 Speaker 1: a conference center or an office where you need to 755 00:37:44,880 --> 00:37:48,440 Speaker 1: connect to an Apple TV or some sort of service 756 00:37:48,520 --> 00:37:50,640 Speaker 1: to share your screen, and of course you do this. 757 00:37:50,840 --> 00:37:52,560 Speaker 1: Now it might seem a little odd that it's asking 758 00:37:52,560 --> 00:37:55,480 Speaker 1: you to put in your Apple ID and your password, 759 00:37:55,520 --> 00:37:57,319 Speaker 1: but again you might say, oh, that's maybe what I 760 00:37:57,360 --> 00:38:02,000 Speaker 1: have to do. So according to Tom's guy, what you're 761 00:38:02,000 --> 00:38:06,200 Speaker 1: doing when you toggle the Bluetooth off in the control center, 762 00:38:06,239 --> 00:38:09,359 Speaker 1: you're really just telling your iPhone to disconnect any devices 763 00:38:09,400 --> 00:38:13,200 Speaker 1: that are currently connected. And so the reason this is 764 00:38:13,239 --> 00:38:15,239 Speaker 1: so complicated, it's like there's not even easy way to 765 00:38:15,280 --> 00:38:18,040 Speaker 1: explain it. But the reason why they do this on 766 00:38:18,080 --> 00:38:20,680 Speaker 1: the iPhone, and this is a change from years ago, 767 00:38:21,040 --> 00:38:23,160 Speaker 1: is because everyone's using these air pods and all these 768 00:38:23,200 --> 00:38:27,719 Speaker 1: earbuds and Apple watches, and you know Tesla's to do 769 00:38:27,760 --> 00:38:31,319 Speaker 1: the Bluetooth, you know nearby Bluetooth. So if you turn 770 00:38:31,360 --> 00:38:35,520 Speaker 1: off Bluetooth completely on your iPhone, you lose the ability 771 00:38:35,640 --> 00:38:38,560 Speaker 1: to connect to things like your AirPods and stuff when 772 00:38:38,600 --> 00:38:42,000 Speaker 1: you want to, when they're nearby, And so the iPhone 773 00:38:42,040 --> 00:38:45,359 Speaker 1: sort of stays dormant with Bluetooth unless you go into 774 00:38:45,360 --> 00:38:48,160 Speaker 1: settings and completely turn it off. So if you want 775 00:38:48,160 --> 00:38:51,560 Speaker 1: to disabled Bluetooth completely, you have to go into settings 776 00:38:51,920 --> 00:38:53,040 Speaker 1: and turn off Bluetooth. 777 00:38:53,080 --> 00:38:54,319 Speaker 2: And the same goes for Wi Fi. 778 00:38:54,360 --> 00:38:57,040 Speaker 1: By the way, if you're toggling Wi Fi off in 779 00:38:57,080 --> 00:39:01,000 Speaker 1: the control center, it's just toggling it off that connection 780 00:39:01,080 --> 00:39:03,920 Speaker 1: that it's actively connected to. If you truly want to 781 00:39:03,920 --> 00:39:06,479 Speaker 1: turn off any sort of Wi Fi on your phone, 782 00:39:06,520 --> 00:39:08,719 Speaker 1: you have to go into settings. I know it's a 783 00:39:08,760 --> 00:39:12,080 Speaker 1: weird delineation, but it's something that you know, people like 784 00:39:12,120 --> 00:39:13,960 Speaker 1: myself know about, but I don't think a lot of 785 00:39:14,000 --> 00:39:19,600 Speaker 1: other people even think about. I did something interesting this week. 786 00:39:19,680 --> 00:39:23,400 Speaker 1: I signed up for a mobile driver's license through the 787 00:39:23,400 --> 00:39:27,200 Speaker 1: state of California. And this is something that we're seeing 788 00:39:27,239 --> 00:39:29,960 Speaker 1: happen in more and more places, more and more states. 789 00:39:30,840 --> 00:39:35,920 Speaker 1: This idea of a digital driver's license digital ID. Now, 790 00:39:36,440 --> 00:39:40,399 Speaker 1: college kids probably don't really want this, because I don't 791 00:39:40,400 --> 00:39:42,919 Speaker 1: know about you, but when I was in college, if 792 00:39:42,920 --> 00:39:46,960 Speaker 1: I had a fail proof way of a place verifying 793 00:39:46,960 --> 00:39:51,040 Speaker 1: my age, probably wouldn't have liked that very much, you know. 794 00:39:51,400 --> 00:39:52,439 Speaker 2: And let's put it this way. 795 00:39:52,920 --> 00:39:56,680 Speaker 1: Anyone who checks an ID that is looking at that 796 00:39:56,960 --> 00:39:59,680 Speaker 1: ID and looking at the person standing in front of them, 797 00:40:00,080 --> 00:40:02,759 Speaker 1: the person is, you know, maybe not the age they 798 00:40:02,800 --> 00:40:06,799 Speaker 1: need to be. You are not fooling anyone. Give me 799 00:40:06,840 --> 00:40:09,880 Speaker 1: a break. I can tell how old someone is, and 800 00:40:09,960 --> 00:40:11,839 Speaker 1: I can tell if someone is of a certain age. 801 00:40:11,880 --> 00:40:13,480 Speaker 2: I get it, maybe if they're right on the cusp. 802 00:40:13,880 --> 00:40:17,000 Speaker 1: But when you have a thing that says you're twenty 803 00:40:17,040 --> 00:40:20,800 Speaker 1: six and you're really seventeen, come on, they know what's happening, 804 00:40:20,840 --> 00:40:24,200 Speaker 1: and they're just letting it slide. Now, with the new 805 00:40:24,280 --> 00:40:27,800 Speaker 1: digital driver's license and age checks, that is not gonna 806 00:40:27,800 --> 00:40:30,920 Speaker 1: happen anymore because they're going to be scanning your license. 807 00:40:31,880 --> 00:40:33,520 Speaker 1: And I'm not talking the barcode on the back. This 808 00:40:33,640 --> 00:40:36,080 Speaker 1: is a QR code that's on your phone. And so 809 00:40:36,320 --> 00:40:39,960 Speaker 1: basically with California they're testing this new mobile driver's license. 810 00:40:40,440 --> 00:40:45,799 Speaker 1: You can download the California DMV wallet app and you 811 00:40:45,840 --> 00:40:47,480 Speaker 1: can sign up. And the way I signed up, you 812 00:40:47,520 --> 00:40:50,200 Speaker 1: scan the front and back of your driver's license and 813 00:40:50,239 --> 00:40:53,319 Speaker 1: then you basically take a picture of your face and 814 00:40:53,360 --> 00:40:55,799 Speaker 1: they say they're scanning your face to match it up, 815 00:40:56,200 --> 00:40:58,600 Speaker 1: and then it takes about a couple hours from me 816 00:40:58,719 --> 00:41:00,440 Speaker 1: before they approve it. And I don't know if that's actually 817 00:41:00,480 --> 00:41:02,759 Speaker 1: a human approving it on the back end or if. 818 00:41:02,640 --> 00:41:04,279 Speaker 2: It's just a computer system. 819 00:41:04,680 --> 00:41:08,680 Speaker 1: But this pilot is limited to one point five million participants. 820 00:41:09,280 --> 00:41:11,480 Speaker 1: Now it's been going on for a couple of days. Now, 821 00:41:11,520 --> 00:41:14,280 Speaker 1: they may have hit that already. As you might imagine, 822 00:41:14,320 --> 00:41:18,080 Speaker 1: the comments on my Facebook page about this where wide ranging. 823 00:41:18,480 --> 00:41:20,360 Speaker 1: A lot of people don't want to do this because 824 00:41:20,640 --> 00:41:22,960 Speaker 1: why do they want to have more information out there 825 00:41:22,960 --> 00:41:24,920 Speaker 1: than they need to Why do they want a digital 826 00:41:24,960 --> 00:41:28,160 Speaker 1: driver's license when the physical one is just fine? And 827 00:41:28,200 --> 00:41:31,120 Speaker 1: by the way, this does not work with Apple Wallet, 828 00:41:31,360 --> 00:41:34,080 Speaker 1: it does not work with Google Wallet, so you can't 829 00:41:34,080 --> 00:41:36,799 Speaker 1: actually store this on your phone in the same place 830 00:41:36,840 --> 00:41:40,759 Speaker 1: you store your credit card. It's just stored inside this 831 00:41:41,400 --> 00:41:44,360 Speaker 1: wallet app that the DMV has, so it's kind of weird. 832 00:41:44,440 --> 00:41:46,640 Speaker 1: And by the way, there's almost nowhere you can use this. 833 00:41:46,920 --> 00:41:50,359 Speaker 1: There's a couple of checkpoints that the TSA will allow 834 00:41:50,400 --> 00:41:54,160 Speaker 1: this at at San Francisco Airport and LAX and also 835 00:41:54,320 --> 00:41:57,200 Speaker 1: some places can allow you to verify your age as well. 836 00:41:57,960 --> 00:42:01,080 Speaker 2: So why go through the whole hassle of all this. 837 00:42:01,239 --> 00:42:03,080 Speaker 1: Well, I like to be on the cutting edge, I 838 00:42:03,160 --> 00:42:04,920 Speaker 1: like to try new things, and I just wanted to 839 00:42:04,920 --> 00:42:06,000 Speaker 1: see what this is all about. 840 00:42:06,480 --> 00:42:07,960 Speaker 2: But at this point, even if you. 841 00:42:07,960 --> 00:42:10,440 Speaker 1: Download and sign up for this, you still have to 842 00:42:10,480 --> 00:42:14,520 Speaker 1: carry your physical driver's license. And you know, there's some 843 00:42:14,840 --> 00:42:19,080 Speaker 1: there's some definite things that come along with this. Whether 844 00:42:20,280 --> 00:42:23,239 Speaker 1: you like it or not, this is just a precursor 845 00:42:23,280 --> 00:42:25,440 Speaker 1: to what's going to happen in the future, and that 846 00:42:25,600 --> 00:42:29,879 Speaker 1: is that all driver's licenses will eventually be digital. That's 847 00:42:29,920 --> 00:42:32,239 Speaker 1: just the bottom line. It's gonna happen, kind of like 848 00:42:32,280 --> 00:42:35,280 Speaker 1: the way credit cards are now. It was like at 849 00:42:35,320 --> 00:42:38,120 Speaker 1: the beginning of the wallets, the digital wallets, you could 850 00:42:38,160 --> 00:42:40,399 Speaker 1: have an option of having it in there. Now it's 851 00:42:40,560 --> 00:42:42,520 Speaker 1: pretty much tapped to pay is the way to go 852 00:42:42,640 --> 00:42:44,920 Speaker 1: for like ninety nine percent of people, well maybe not 853 00:42:45,040 --> 00:42:46,680 Speaker 1: maybe not ninety nine percent. 854 00:42:47,480 --> 00:42:48,360 Speaker 2: But a lot of people. 855 00:42:50,560 --> 00:42:53,080 Speaker 1: Let's see phone number triple eight rich one oh one 856 00:42:53,280 --> 00:42:57,080 Speaker 1: eight eight eight seven four to two four one zero one. 857 00:42:57,080 --> 00:42:59,040 Speaker 1: If you have a question about tech, give me a call. 858 00:43:00,120 --> 00:43:03,640 Speaker 1: If you have Disney Plus, they are going to start 859 00:43:03,840 --> 00:43:09,760 Speaker 1: the password sharing crackdown. Netflix is they were the first 860 00:43:09,760 --> 00:43:12,520 Speaker 1: to take this dive, and they said, you know what, 861 00:43:12,600 --> 00:43:15,959 Speaker 1: it worked. They converted a whole lot of people into 862 00:43:15,960 --> 00:43:20,000 Speaker 1: paying Netflix members because they flipped a switch and when 863 00:43:20,040 --> 00:43:22,880 Speaker 1: you logged in, it said, hmmm, this doesn't look like 864 00:43:22,960 --> 00:43:25,440 Speaker 1: it's logging in from the account or the area that 865 00:43:25,480 --> 00:43:26,040 Speaker 1: we think. 866 00:43:25,840 --> 00:43:26,440 Speaker 2: It should be. 867 00:43:26,920 --> 00:43:29,480 Speaker 1: Seems like you're a friend of a friend that's logging 868 00:43:29,560 --> 00:43:32,000 Speaker 1: in on your friend's account. Hey, if you still want 869 00:43:32,000 --> 00:43:34,360 Speaker 1: to keep using this, you got to pay. And what 870 00:43:34,520 --> 00:43:37,120 Speaker 1: happened a lot of people just said never mind, okay, fine, 871 00:43:37,440 --> 00:43:40,000 Speaker 1: I'm done, and a lot of other people said, okay, fine, 872 00:43:40,000 --> 00:43:43,239 Speaker 1: I'll get my own password and my own sign up 873 00:43:43,239 --> 00:43:45,759 Speaker 1: and my own payment. And so they got a lot 874 00:43:45,760 --> 00:43:49,880 Speaker 1: of new people to subscribe. And so now Disney is saying, okay, 875 00:43:50,320 --> 00:43:52,240 Speaker 1: now it's time for us to do the same. Disney 876 00:43:52,280 --> 00:43:55,440 Speaker 1: chief Bob Iger said that they were putting a priority 877 00:43:55,520 --> 00:43:59,240 Speaker 1: on finding ways to convert password borrowing users into paying customers. 878 00:43:59,239 --> 00:44:03,280 Speaker 1: All this, according to Variety, they said, we're actively exploring 879 00:44:03,320 --> 00:44:06,600 Speaker 1: ways to address account sharing and the best options for 880 00:44:06,640 --> 00:44:09,280 Speaker 1: paying subscribers to share their accounts with friends and family. 881 00:44:09,280 --> 00:44:11,279 Speaker 2: What does that mean, queue the. 882 00:44:11,239 --> 00:44:16,160 Speaker 1: Cash register, chiching, because it means they will find ways 883 00:44:16,200 --> 00:44:19,879 Speaker 1: to make people pay or stop streaming on their friends 884 00:44:19,960 --> 00:44:23,160 Speaker 1: accounts right now. The only thing that Variety found in 885 00:44:23,239 --> 00:44:26,840 Speaker 1: the customer agreement for Disney Plus, ESPN and Hulu says 886 00:44:26,880 --> 00:44:30,400 Speaker 1: that customers may not share your log in credentials with 887 00:44:30,480 --> 00:44:34,160 Speaker 1: third parties, but they don't specify if a third party 888 00:44:34,239 --> 00:44:36,400 Speaker 1: is friends or family or someone that doesn't live in 889 00:44:36,400 --> 00:44:40,239 Speaker 1: the same household. So again, come twenty twenty fourths, you've 890 00:44:40,239 --> 00:44:43,480 Speaker 1: got about let's see what is it. August got a 891 00:44:43,480 --> 00:44:45,480 Speaker 1: couple months before this is going to take effect. But 892 00:44:46,080 --> 00:44:48,920 Speaker 1: in the case of Netflix, it took effect really quickly, 893 00:44:50,239 --> 00:44:51,960 Speaker 1: like really quickly, like Netflix. 894 00:44:52,360 --> 00:44:55,719 Speaker 2: I remember the first time it happened to me. I 895 00:44:55,800 --> 00:44:56,279 Speaker 2: logged in. 896 00:44:56,560 --> 00:44:58,840 Speaker 1: I was trying to log in on my VR headset 897 00:44:59,280 --> 00:45:01,280 Speaker 1: and Netflix was I was like, oh, no, we're sorry, 898 00:45:01,320 --> 00:45:03,879 Speaker 1: your household is in another state. You need to pay, 899 00:45:03,920 --> 00:45:06,520 Speaker 1: And I said, wait, what I pay for this? And 900 00:45:06,680 --> 00:45:11,000 Speaker 1: sure enough, when someone on my account had logged in 901 00:45:11,600 --> 00:45:15,600 Speaker 1: it sets the household as their area, and I was like, oh, 902 00:45:15,680 --> 00:45:19,000 Speaker 1: that's how it works, and so they said, yeah, confirm 903 00:45:19,400 --> 00:45:21,759 Speaker 1: we're the household. And once you try to log in 904 00:45:21,760 --> 00:45:25,640 Speaker 1: from an area that's not in that households area, the 905 00:45:25,640 --> 00:45:28,040 Speaker 1: red flag goes up and it says you can't log 906 00:45:28,080 --> 00:45:31,280 Speaker 1: in unless you pay up or you can reset your area. 907 00:45:31,320 --> 00:45:32,960 Speaker 1: And so what I did, because I'm the owner of 908 00:45:32,960 --> 00:45:35,880 Speaker 1: the account, I went in and I reset the household 909 00:45:35,920 --> 00:45:38,399 Speaker 1: to mine, and that, of course kicked off everyone else 910 00:45:38,440 --> 00:45:41,440 Speaker 1: that was streaming from a different place, you. 911 00:45:41,400 --> 00:45:43,320 Speaker 2: Know, I mean, who knows. Maybe I shared the password 912 00:45:43,320 --> 00:45:44,960 Speaker 2: with them a long time ago. I can't remember. It's 913 00:45:44,960 --> 00:45:46,160 Speaker 2: tough to remember all this stuff. 914 00:45:46,440 --> 00:45:46,839 Speaker 5: All right. 915 00:45:47,960 --> 00:45:49,960 Speaker 2: Rich On Tech is the name of the show. 916 00:45:50,080 --> 00:45:52,960 Speaker 1: You are listening to rich DeMuro here talking technology at 917 00:45:53,000 --> 00:45:56,080 Speaker 1: triple eight rich one oh one. That's eight eight eight 918 00:45:56,239 --> 00:45:58,960 Speaker 1: seven four to two four to one zero one. 919 00:45:59,360 --> 00:45:59,480 Speaker 7: Uh. 920 00:45:59,520 --> 00:46:01,440 Speaker 1: Coming up this hour, we are going to talk to 921 00:46:01,600 --> 00:46:06,080 Speaker 1: Desmond Wheatley, President and CEO of Beam Global. They've got 922 00:46:06,120 --> 00:46:09,640 Speaker 1: a really cool solution for ev charging that fits into 923 00:46:09,760 --> 00:46:13,080 Speaker 1: a parking spot. You are listening to rich on Tech 924 00:46:18,040 --> 00:46:21,600 Speaker 1: Triple eight rich one oh one eight eight eight seven 925 00:46:21,719 --> 00:46:24,279 Speaker 1: four to two four to one zero one is the 926 00:46:24,360 --> 00:46:25,799 Speaker 1: number if you want to hop on the line and 927 00:46:25,840 --> 00:46:29,480 Speaker 1: ask me a question about technology. Let's go to Kevin 928 00:46:29,560 --> 00:46:31,560 Speaker 1: in Las Vegas. Kevin, you're on with Rich. 929 00:46:32,200 --> 00:46:34,080 Speaker 9: Hey, Rich, how are you? Thanks for taking the call. 930 00:46:34,239 --> 00:46:36,240 Speaker 2: I'm doing great. Thanks for calling. 931 00:46:37,080 --> 00:46:39,960 Speaker 9: I have a strange issue going on. I have a 932 00:46:40,480 --> 00:46:43,440 Speaker 9: Phillips Hugh lights installed in my house. And just to 933 00:46:43,480 --> 00:46:45,759 Speaker 9: give you a little background, last year I had the 934 00:46:45,840 --> 00:46:51,680 Speaker 9: Geek Squad install for me echob thermostads, schleg door locks. 935 00:46:52,000 --> 00:46:55,200 Speaker 9: I put that in Phillips Hugh sinkbox and lights around 936 00:46:55,200 --> 00:46:58,640 Speaker 9: my TVs and then just lights in all the lambs. 937 00:46:58,680 --> 00:47:01,080 Speaker 2: Oh you're in it. You're in a minute, right. 938 00:47:01,360 --> 00:47:05,040 Speaker 9: So I took the sink boxes off because they just 939 00:47:05,280 --> 00:47:08,960 Speaker 9: made the TV take minutes to start up, literally two 940 00:47:09,080 --> 00:47:11,640 Speaker 9: or three minutes to get the TV to start. And 941 00:47:11,719 --> 00:47:14,120 Speaker 9: I called the Geese Squad back once they tried to 942 00:47:14,160 --> 00:47:17,160 Speaker 9: fix it, they saw it happen. So I just eventually took. 943 00:47:16,960 --> 00:47:17,600 Speaker 4: That off. 944 00:47:19,239 --> 00:47:19,680 Speaker 7: Largely. 945 00:47:19,840 --> 00:47:21,960 Speaker 9: Okay, but here's the issue I have. I wake up 946 00:47:22,000 --> 00:47:24,319 Speaker 9: in the morning and I hit a good morning thing 947 00:47:24,360 --> 00:47:26,360 Speaker 9: that should turn on all the lamps in the house. 948 00:47:26,400 --> 00:47:29,480 Speaker 9: And what will happen is they all turn on but 949 00:47:29,520 --> 00:47:32,000 Speaker 9: then slowly and I can sit there and look at 950 00:47:32,000 --> 00:47:34,000 Speaker 9: the app and I can see it happened. A light 951 00:47:34,080 --> 00:47:37,120 Speaker 9: will turn on in the kitchen, then one'll go down 952 00:47:37,200 --> 00:47:40,520 Speaker 9: to one percent in my office, and then the family 953 00:47:40,640 --> 00:47:43,160 Speaker 9: room will you know, prove them will turn out and 954 00:47:43,200 --> 00:47:45,760 Speaker 9: if I turn those back on, other ones go out. 955 00:47:45,880 --> 00:47:48,320 Speaker 9: And then eventually, after I fool with this for about 956 00:47:48,360 --> 00:47:52,160 Speaker 9: ten minutes, it happened every single morning, eventually they stay 957 00:47:52,600 --> 00:47:54,480 Speaker 9: and you know, but it's like when I first wake 958 00:47:54,560 --> 00:47:58,040 Speaker 9: up and first turn it on. This happens every single 959 00:47:58,120 --> 00:48:00,759 Speaker 9: day and I and I have both the Apple Home 960 00:48:00,800 --> 00:48:03,200 Speaker 9: app and the Phillips Shoe App, although I usually use 961 00:48:03,239 --> 00:48:05,480 Speaker 9: it in the Phillips Shoe app. And I can literally 962 00:48:05,520 --> 00:48:08,040 Speaker 9: see like the slider's moving to turn a light off 963 00:48:08,160 --> 00:48:10,759 Speaker 9: or to dim a light, and I just have to 964 00:48:10,840 --> 00:48:13,360 Speaker 9: manually go back in. And after I do this maybe 965 00:48:13,400 --> 00:48:16,760 Speaker 9: four or five times in switch lights, it then seems 966 00:48:16,800 --> 00:48:18,640 Speaker 9: to settle in and work for the rest of the day. 967 00:48:18,960 --> 00:48:21,160 Speaker 9: And I know it's a crazy question, but I wonder 968 00:48:21,160 --> 00:48:22,040 Speaker 9: if you have any idea. 969 00:48:23,280 --> 00:48:27,239 Speaker 1: Well, okay, so when you say the good morning thing, 970 00:48:27,560 --> 00:48:28,840 Speaker 1: is this a voice command? 971 00:48:29,880 --> 00:48:31,760 Speaker 9: No, it's a it's a button. You know, I created 972 00:48:31,800 --> 00:48:34,000 Speaker 9: a button, and I have all the lights on there. 973 00:48:34,040 --> 00:48:36,240 Speaker 9: When I hate good morning or good night, it'll it'll 974 00:48:36,239 --> 00:48:37,480 Speaker 9: turn them on or turn them off. 975 00:48:37,600 --> 00:48:39,560 Speaker 2: Okay, And how did you create that? 976 00:48:40,719 --> 00:48:43,600 Speaker 9: I created that in the Apple Home app. Okay, all right, 977 00:48:43,840 --> 00:48:45,680 Speaker 9: So I put all the lights in there, and then 978 00:48:46,200 --> 00:48:48,120 Speaker 9: you know, had them you know which ones I wanted 979 00:48:48,120 --> 00:48:49,879 Speaker 9: to turn on, which ones I wanted to turn off 980 00:48:49,880 --> 00:48:51,160 Speaker 9: when I said, you know, good night. 981 00:48:51,360 --> 00:48:53,280 Speaker 2: Okay. So here's what I think is happening. 982 00:48:53,480 --> 00:48:57,160 Speaker 1: And this this I think has to do with routines. 983 00:48:57,800 --> 00:49:01,520 Speaker 1: So the way that these lights work is that it's 984 00:49:01,600 --> 00:49:03,239 Speaker 1: you know, and Phillips, you are very great. I mean, 985 00:49:03,239 --> 00:49:05,600 Speaker 1: they're really nice, and they in all of these lights. 986 00:49:05,640 --> 00:49:07,799 Speaker 1: By the way, I've tested all the different brands, and 987 00:49:07,840 --> 00:49:10,480 Speaker 1: none of them are perfect. I think that the Phillips 988 00:49:10,480 --> 00:49:13,080 Speaker 1: are near perfect, Like they work really well, but they're 989 00:49:13,080 --> 00:49:15,920 Speaker 1: also very expensive, which is why you know a lot 990 00:49:15,960 --> 00:49:18,160 Speaker 1: of people are shy away from them, and they are 991 00:49:18,200 --> 00:49:20,560 Speaker 1: the most popular brand. But at the same time, you know, 992 00:49:20,560 --> 00:49:24,319 Speaker 1: they kind of invented this genre of lights. But I 993 00:49:24,360 --> 00:49:26,200 Speaker 1: think this has to do with routines. The way that 994 00:49:26,239 --> 00:49:30,799 Speaker 1: these lights work is that they typically take commands in 995 00:49:30,960 --> 00:49:33,920 Speaker 1: kind of a sequence. So when it's like light on 996 00:49:34,560 --> 00:49:36,560 Speaker 1: and then bring it up to one hundred percent and 997 00:49:36,600 --> 00:49:39,719 Speaker 1: then change the color. So those things happen not at 998 00:49:39,719 --> 00:49:42,719 Speaker 1: the same time, but sort of like in different sequences. 999 00:49:43,200 --> 00:49:45,960 Speaker 1: And so that's what I think you're seeing happen with 1000 00:49:46,080 --> 00:49:50,040 Speaker 1: this situation. And I think that because it's going through 1001 00:49:50,040 --> 00:49:54,920 Speaker 1: that third party Apple Home Kit app. I think that's 1002 00:49:55,000 --> 00:49:58,399 Speaker 1: why it's that Home Kit or the Apple Home app 1003 00:49:58,440 --> 00:50:02,200 Speaker 1: is actually running sort of a sequence of commands to 1004 00:50:02,360 --> 00:50:05,920 Speaker 1: these lights. So it's saying, okay, fire the lights on, Okay, 1005 00:50:06,120 --> 00:50:08,000 Speaker 1: let's dim the lights, and that's why you're seeing those 1006 00:50:08,000 --> 00:50:10,640 Speaker 1: sliders move and everything kind of adjust for a little 1007 00:50:10,640 --> 00:50:12,719 Speaker 1: bit of time before it settles in. 1008 00:50:13,920 --> 00:50:14,719 Speaker 2: That's the way it works. 1009 00:50:14,760 --> 00:50:16,279 Speaker 1: And the only reason I say that is because I've 1010 00:50:16,320 --> 00:50:20,279 Speaker 1: got lights in my in my office that are on 1011 00:50:20,320 --> 00:50:24,560 Speaker 1: a routine through Google Home and it's really weird to 1012 00:50:24,800 --> 00:50:27,680 Speaker 1: when you when you when the routine works, it's fine, 1013 00:50:28,280 --> 00:50:30,320 Speaker 1: but when it doesn't work, when one of the lights 1014 00:50:30,360 --> 00:50:33,719 Speaker 1: is out, it will say all these weird things like 1015 00:50:34,200 --> 00:50:37,560 Speaker 1: light number one is not responding, or light number one 1016 00:50:37,880 --> 00:50:40,600 Speaker 1: is not dimming. Light number one can't change the color 1017 00:50:40,680 --> 00:50:43,720 Speaker 1: like it'll respond, And so I know that it's doing 1018 00:50:43,760 --> 00:50:45,759 Speaker 1: things in a sequence, and so. 1019 00:50:46,080 --> 00:50:47,960 Speaker 2: That is what I think is happening. 1020 00:50:48,440 --> 00:50:52,280 Speaker 1: The way to change that or solve it, I would 1021 00:50:52,320 --> 00:50:55,960 Speaker 1: make sure everything's updated because there are you know there 1022 00:50:56,080 --> 00:50:58,520 Speaker 1: there have been many many updates to these smart lights 1023 00:50:58,520 --> 00:51:02,239 Speaker 1: in the last couple of months, and I don't know 1024 00:51:02,400 --> 00:51:04,360 Speaker 1: is Phillips on with matter. 1025 00:51:04,840 --> 00:51:08,240 Speaker 2: Let's see the thing that's coming up yet. Matter. 1026 00:51:08,680 --> 00:51:12,120 Speaker 1: So matter is like the new kind of standard for 1027 00:51:12,160 --> 00:51:15,320 Speaker 1: all of these lights, and so if you could update 1028 00:51:15,400 --> 00:51:17,480 Speaker 1: these to work with matter, I think that might be 1029 00:51:17,719 --> 00:51:20,799 Speaker 1: a nice thing to do and see if it simplifies 1030 00:51:20,880 --> 00:51:24,840 Speaker 1: kind of this little system that you have that you've built. 1031 00:51:25,160 --> 00:51:26,600 Speaker 1: The other thing I would do is I would try 1032 00:51:26,600 --> 00:51:29,640 Speaker 1: to build a similar routine inside the Phillips Hoe app 1033 00:51:29,640 --> 00:51:32,000 Speaker 1: if that's possible. I've got a couple of my things 1034 00:51:32,000 --> 00:51:34,000 Speaker 1: on a routine there and it does seem to work 1035 00:51:35,040 --> 00:51:36,520 Speaker 1: more so than any other routine. 1036 00:51:36,520 --> 00:51:38,040 Speaker 2: I have the two routines that I have. 1037 00:51:38,000 --> 00:51:42,440 Speaker 1: That work the best I've built through Amazon Alexa and 1038 00:51:42,560 --> 00:51:48,280 Speaker 1: also through the just Phillips app. So might try playing 1039 00:51:48,320 --> 00:51:51,600 Speaker 1: with those things to see if that works. But I agree, Kevin, 1040 00:51:51,960 --> 00:51:53,879 Speaker 1: you've got a lot of things set up on here, 1041 00:51:53,920 --> 00:51:55,880 Speaker 1: so I think there's like a lot riding on the line, 1042 00:51:56,360 --> 00:51:58,359 Speaker 1: and none of this stuff is perfect. But if it's 1043 00:51:58,400 --> 00:52:00,520 Speaker 1: working at the end of the day, I think that's 1044 00:52:00,560 --> 00:52:04,000 Speaker 1: really what matters. But I know it's probably not something 1045 00:52:04,000 --> 00:52:08,239 Speaker 1: you want to do about, you know, like deleting these 1046 00:52:08,320 --> 00:52:11,239 Speaker 1: routines that you've created and putting them back up, but 1047 00:52:11,680 --> 00:52:13,880 Speaker 1: you may want to consider doing that. Thanks for the 1048 00:52:13,920 --> 00:52:16,000 Speaker 1: call today, Kevin in Las Vegas. 1049 00:52:16,000 --> 00:52:19,040 Speaker 2: Appreciate it real quick. 1050 00:52:19,200 --> 00:52:23,000 Speaker 1: If you have a smart watch or a fitbit, you 1051 00:52:23,120 --> 00:52:26,920 Speaker 1: might want to clean the band. A recent study by 1052 00:52:27,600 --> 00:52:30,000 Speaker 1: clean the band that sounds like a band name. Recent 1053 00:52:30,000 --> 00:52:33,000 Speaker 1: study by researchers found that almost all Apple watches and 1054 00:52:33,040 --> 00:52:38,239 Speaker 1: Fitbit wrist bands have harmful bacteria on them. They tested plastic, rubber, cloth, leather, 1055 00:52:38,320 --> 00:52:41,880 Speaker 1: and metal bands. Ninety five percent of them had dangerous bacteria. 1056 00:52:43,160 --> 00:52:46,839 Speaker 1: People who wore smart watches during workouts had the most bacteria. 1057 00:52:47,920 --> 00:52:50,840 Speaker 1: Let's see the type of material also affects bacteria. Rubber 1058 00:52:50,840 --> 00:52:54,080 Speaker 1: and plastic were the worst. Metal wrist bands, especially gold 1059 00:52:54,080 --> 00:52:55,480 Speaker 1: and silver, had less. 1060 00:53:02,400 --> 00:53:03,799 Speaker 10: Welcome back to Rich on Tech. 1061 00:53:03,880 --> 00:53:06,759 Speaker 1: Rich DeMuro here hanging out talking technology with you on 1062 00:53:06,960 --> 00:53:09,400 Speaker 1: location in the city of Los Angeles. 1063 00:53:09,719 --> 00:53:11,800 Speaker 10: We are standing under a. 1064 00:53:11,760 --> 00:53:16,880 Speaker 1: Sustainable self contained ev charging solution. It is being deployed 1065 00:53:17,000 --> 00:53:20,520 Speaker 1: in cities across America and the world. And joining me 1066 00:53:20,600 --> 00:53:24,200 Speaker 1: now is Desmond Wheatley, the CEO of Beam Global. 1067 00:53:24,680 --> 00:53:25,479 Speaker 5: You make these things. 1068 00:53:25,520 --> 00:53:27,600 Speaker 2: Welcome to the show, Rich, Thanks very much for having me. 1069 00:53:27,680 --> 00:53:29,600 Speaker 11: Yes, we're very proud of this product to your Our 1070 00:53:29,680 --> 00:53:35,120 Speaker 11: ev ARC electric vehicle, autonomous renewable charger, invented, designed, engineered, 1071 00:53:35,200 --> 00:53:37,840 Speaker 11: and best of all manufactured here in the United States, 1072 00:53:37,960 --> 00:53:40,839 Speaker 11: providing the driving on sunshine experience to customers all over 1073 00:53:40,840 --> 00:53:43,319 Speaker 11: the US and as you said, increasingly internationally as well. 1074 00:53:43,800 --> 00:53:48,520 Speaker 1: So the device is self contained and sustainable. So it 1075 00:53:48,560 --> 00:53:52,440 Speaker 1: looks like a giant solar panel plus a battery on 1076 00:53:52,520 --> 00:53:56,400 Speaker 1: top of a flat panel that lays in a parking spot. 1077 00:53:56,440 --> 00:53:59,440 Speaker 1: So this fits in a standard parking spot, and you 1078 00:53:59,480 --> 00:54:02,560 Speaker 1: can deploy ev charging, and not just EV charging, but 1079 00:54:02,640 --> 00:54:05,640 Speaker 1: all types of charging pretty much anywhere you can place 1080 00:54:05,680 --> 00:54:06,160 Speaker 1: one of these. 1081 00:54:06,360 --> 00:54:09,160 Speaker 11: You're exactly right, So the ev ARC fits inside a 1082 00:54:09,239 --> 00:54:14,040 Speaker 11: standard legal sized parking space fantastically. It doesn't reduce available 1083 00:54:14,040 --> 00:54:16,239 Speaker 11: parking in any way at all, because the vehicle is 1084 00:54:16,239 --> 00:54:18,919 Speaker 11: actually able to park on the ballast and traction pad, 1085 00:54:19,040 --> 00:54:21,080 Speaker 11: which is what gives the unit stability and ensures it 1086 00:54:21,080 --> 00:54:23,239 Speaker 11: doesn't blow away in hurricane force winds or during an 1087 00:54:23,239 --> 00:54:25,640 Speaker 11: earthquake or something like that. So you're getting all of 1088 00:54:25,680 --> 00:54:29,160 Speaker 11: this power generation being fed into vehicles or into other devices. 1089 00:54:29,280 --> 00:54:31,919 Speaker 11: You're not losing any available parking, and crucially, you didn't 1090 00:54:31,960 --> 00:54:34,759 Speaker 11: have to do any construction or electrical work. You'll never 1091 00:54:34,800 --> 00:54:37,120 Speaker 11: get a utility bill, and this will keep your electric 1092 00:54:37,200 --> 00:54:39,520 Speaker 11: vehicles running during a blackout or a brownout. 1093 00:54:39,800 --> 00:54:43,000 Speaker 1: Tell me about the different components I mentioned kind of briefly. 1094 00:54:43,040 --> 00:54:45,799 Speaker 1: It has a solar panel on top. Explain to me 1095 00:54:45,880 --> 00:54:47,960 Speaker 1: what's happening with this beam device. 1096 00:54:48,200 --> 00:54:51,319 Speaker 11: Yes, we're converting sunlight into electricity. We're doing that in 1097 00:54:51,360 --> 00:54:54,400 Speaker 11: a hyper efficient way because we have a patented tracking solution, 1098 00:54:54,480 --> 00:54:57,000 Speaker 11: and that causes the solar array to follow the sun 1099 00:54:57,040 --> 00:54:59,840 Speaker 11: as it moves across the sky in a really clever way. 1100 00:55:00,080 --> 00:55:02,719 Speaker 11: That gives us about twenty five percent more electricity than 1101 00:55:02,719 --> 00:55:05,640 Speaker 11: we'd anticipate from a fixed solar array fix. Rolary is 1102 00:55:05,680 --> 00:55:08,640 Speaker 11: still good, but trackings even better because twenty five percent 1103 00:55:08,680 --> 00:55:11,919 Speaker 11: more electricity means twenty five percent more miles driven by 1104 00:55:12,040 --> 00:55:14,640 Speaker 11: the electric vehicle. Now, we obviously wanted the thing to 1105 00:55:14,680 --> 00:55:17,279 Speaker 11: work day or night, or during periods when the sun 1106 00:55:17,320 --> 00:55:19,399 Speaker 11: isn't shining inclement weather like we're about to have here 1107 00:55:19,400 --> 00:55:22,520 Speaker 11: this weekend, and so we have our own proprietary battery 1108 00:55:22,520 --> 00:55:24,680 Speaker 11: solutions that we build into the product as well. So 1109 00:55:24,719 --> 00:55:27,480 Speaker 11: we convert so light and electricity, we store that electricity 1110 00:55:27,520 --> 00:55:30,640 Speaker 11: in batteries, and then we convert the electricity into a 1111 00:55:30,680 --> 00:55:33,680 Speaker 11: format that's usable by electric vehicles, or by cell phones, 1112 00:55:33,760 --> 00:55:36,359 Speaker 11: or by life saving equipment or whatever else you might 1113 00:55:36,440 --> 00:55:37,560 Speaker 11: decide to plug into it. 1114 00:55:38,239 --> 00:55:40,920 Speaker 1: So you've got the battery and not only do you 1115 00:55:41,000 --> 00:55:44,440 Speaker 1: have at least two car chargers, but you also have 1116 00:55:45,080 --> 00:55:48,160 Speaker 1: plugs and USB. So someone if this was in a park, 1117 00:55:48,400 --> 00:55:51,120 Speaker 1: for instance, someone could come and charge their phone from 1118 00:55:51,200 --> 00:55:54,040 Speaker 1: this device. And there's also an emergency component as well. 1119 00:55:54,080 --> 00:55:54,560 Speaker 10: Explain that. 1120 00:55:54,800 --> 00:55:56,759 Speaker 11: Yeah, So actually we set them up to charge as 1121 00:55:56,800 --> 00:55:59,040 Speaker 11: many as six vehicles at the same time. So picture 1122 00:55:59,040 --> 00:56:02,239 Speaker 11: a flea operator like Los Angeles. Six fleet vehicles can 1123 00:56:02,239 --> 00:56:04,080 Speaker 11: plug in at the end of shift. The next time 1124 00:56:04,080 --> 00:56:05,759 Speaker 11: when they come back and use those vehicles, they'll be 1125 00:56:05,800 --> 00:56:09,080 Speaker 11: full again. We call this daily range replenishment. It's a 1126 00:56:09,080 --> 00:56:10,000 Speaker 11: fantastic way to. 1127 00:56:09,920 --> 00:56:10,680 Speaker 5: Fuel your vehicle. 1128 00:56:11,000 --> 00:56:12,959 Speaker 11: Gone are the days of going to the gas station 1129 00:56:13,040 --> 00:56:16,759 Speaker 11: and hanging around and pumping liquid, carcinogens and everything into 1130 00:56:16,760 --> 00:56:19,040 Speaker 11: a tank in your vehicle. Now you're just plugging in, 1131 00:56:19,120 --> 00:56:21,000 Speaker 11: just like you would plug in your cell phone while 1132 00:56:21,000 --> 00:56:24,280 Speaker 11: you're doing something else. Six vehicles charge. End of shift. 1133 00:56:24,400 --> 00:56:25,880 Speaker 11: But you're right, there are other things we can do 1134 00:56:26,040 --> 00:56:28,120 Speaker 11: with this as well. We have an emergency power panel, 1135 00:56:28,239 --> 00:56:29,880 Speaker 11: so if there is a blackout or a brownout or 1136 00:56:29,920 --> 00:56:32,960 Speaker 11: some other sort of disaster, first responders can come and 1137 00:56:32,960 --> 00:56:36,160 Speaker 11: connect to this and run life saving equipment, radios, computers, 1138 00:56:36,160 --> 00:56:37,680 Speaker 11: whatever else they need to do. And by the way, 1139 00:56:37,680 --> 00:56:39,879 Speaker 11: which that's happened, that's not just a story. We've had 1140 00:56:39,880 --> 00:56:42,640 Speaker 11: lots of instances where that's happened. And then a little 1141 00:56:42,680 --> 00:56:44,279 Speaker 11: bit more on the consumer side. Yes, we've got one 1142 00:56:44,360 --> 00:56:47,200 Speaker 11: hundred and twenty vol outlets and USB ports as well, 1143 00:56:47,280 --> 00:56:49,480 Speaker 11: so that you can charge your cell phone or your laptop. 1144 00:56:49,480 --> 00:56:52,440 Speaker 11: And it's surprising how often sometimes people are more excited 1145 00:56:52,480 --> 00:56:54,080 Speaker 11: about that than they are about being able to charge 1146 00:56:54,080 --> 00:56:54,680 Speaker 11: their cars. 1147 00:56:54,760 --> 00:56:57,360 Speaker 1: I mean, it's definitely interesting to have that ability as well. 1148 00:56:57,640 --> 00:57:00,200 Speaker 1: How much of a charge can one of these provide? 1149 00:57:00,280 --> 00:57:03,480 Speaker 11: An EVRC electric vehicle Autonomous Renewable charge is going to 1150 00:57:03,560 --> 00:57:06,080 Speaker 11: generate and store enough electricity to provide up to two 1151 00:57:06,239 --> 00:57:09,359 Speaker 11: hundred and sixty five driving miles in a day. Now, 1152 00:57:09,520 --> 00:57:12,480 Speaker 11: the average US sedan drives thirty point four miles per day. 1153 00:57:12,560 --> 00:57:15,640 Speaker 11: Fleet vehicles like we commonly charge around twenty miles a day. 1154 00:57:15,640 --> 00:57:18,040 Speaker 11: So you can see, with this single unit, in a 1155 00:57:18,120 --> 00:57:20,919 Speaker 11: single parking space, with no construction and no electrical work 1156 00:57:20,920 --> 00:57:23,320 Speaker 11: and no utility bill, we're able to charge six to 1157 00:57:23,360 --> 00:57:26,040 Speaker 11: ten fleet vehicles every day and give them that daily 1158 00:57:26,240 --> 00:57:29,240 Speaker 11: range replenishment. New York City is our biggest customer from 1159 00:57:29,280 --> 00:57:31,040 Speaker 11: a city point of view. Actually US Army is our 1160 00:57:31,040 --> 00:57:33,240 Speaker 11: biggest customer in total, but in New York City, even 1161 00:57:33,240 --> 00:57:35,960 Speaker 11: in the winter, we're recharging police cars there. So it's 1162 00:57:36,000 --> 00:57:39,400 Speaker 11: a very effective technology. Again, invented the United States and 1163 00:57:39,440 --> 00:57:41,200 Speaker 11: manufactured here. We're very proud of that. 1164 00:57:41,560 --> 00:57:43,600 Speaker 1: How much does one of these costs and how does 1165 00:57:43,640 --> 00:57:47,960 Speaker 1: that compare to actually digging and building out power lines? 1166 00:57:48,000 --> 00:57:50,600 Speaker 11: And that's that's exactly the right question, because the fact 1167 00:57:50,640 --> 00:57:52,040 Speaker 11: the matter is the answer to how much one of 1168 00:57:52,040 --> 00:57:55,160 Speaker 11: these things costs is less. It costs less than the 1169 00:57:55,240 --> 00:57:58,320 Speaker 11: voided costs of construction, less than digging the trenches, less 1170 00:57:58,360 --> 00:58:01,120 Speaker 11: than pulling the wires, less than pouring the concrete. The 1171 00:58:01,160 --> 00:58:03,600 Speaker 11: average selling price on This is about seventy thousand dollars. 1172 00:58:03,800 --> 00:58:06,520 Speaker 11: There are fantastic tax incentives associated with it. So if 1173 00:58:06,520 --> 00:58:08,480 Speaker 11: you have a tax liability, as many of our larger 1174 00:58:08,520 --> 00:58:10,960 Speaker 11: customers do, they're going to get about forty percent of 1175 00:58:10,960 --> 00:58:13,960 Speaker 11: that money back from in terms of out of pocket costs. 1176 00:58:14,120 --> 00:58:16,200 Speaker 11: And then of course you've got a lifetime of electricity 1177 00:58:16,280 --> 00:58:18,080 Speaker 11: or lifetime of fuel for your vehicles. You're never going 1178 00:58:18,120 --> 00:58:21,600 Speaker 11: to get a utility bill. And so in almost every instance, 1179 00:58:21,600 --> 00:58:23,640 Speaker 11: we have an awful lot of these things deployed across 1180 00:58:23,640 --> 00:58:26,640 Speaker 11: the United States and internationally. In almost every instance, the 1181 00:58:26,680 --> 00:58:28,840 Speaker 11: cost of the unit was less than the cost of 1182 00:58:28,880 --> 00:58:31,680 Speaker 11: digging the trenches and going through all that lengthy construction. 1183 00:58:31,280 --> 00:58:32,320 Speaker 5: Work and everything else. 1184 00:58:32,400 --> 00:58:34,360 Speaker 11: It takes about two years to deploy a grid tie 1185 00:58:34,400 --> 00:58:36,400 Speaker 11: charger in New York City by the time you go 1186 00:58:36,440 --> 00:58:38,800 Speaker 11: through planning and construction electrical work, which we do the 1187 00:58:38,800 --> 00:58:41,680 Speaker 11: same thing in under one hour and far less expensively. 1188 00:58:42,320 --> 00:58:44,520 Speaker 1: This is a big unit, Like I said, it fits 1189 00:58:44,520 --> 00:58:47,080 Speaker 1: in a standard parking spot, but you've got a big 1190 00:58:47,120 --> 00:58:49,360 Speaker 1: solar panel on top, you've got a battery. 1191 00:58:49,600 --> 00:58:50,479 Speaker 10: It's all kind of. 1192 00:58:50,720 --> 00:58:54,760 Speaker 1: On this hinge mechanism, I guess, or you know some 1193 00:58:54,800 --> 00:58:57,040 Speaker 1: sort of thing that holds it up this big bar, 1194 00:58:57,280 --> 00:58:58,560 Speaker 1: and then you've got this platform. 1195 00:58:59,080 --> 00:59:02,080 Speaker 10: Is this safe? Pople might wonder? Can I park under this? 1196 00:59:02,160 --> 00:59:03,200 Speaker 10: Can I step under? 1197 00:59:03,200 --> 00:59:03,320 Speaker 4: This? 1198 00:59:03,600 --> 00:59:04,320 Speaker 2: Is this safe? 1199 00:59:05,000 --> 00:59:09,920 Speaker 11: Designed, invented, engineered, manufactured in these United States of America. 1200 00:59:10,120 --> 00:59:13,640 Speaker 11: This is a very robust product. It's designed and in 1201 00:59:13,680 --> 00:59:16,920 Speaker 11: fact independently stamped to withstand wins of one hundred and 1202 00:59:17,000 --> 00:59:19,640 Speaker 11: sixty miles per hour. But it's done much better than that. 1203 00:59:19,760 --> 00:59:21,880 Speaker 11: In the Caribbean. It survived one hundred and eighty five 1204 00:59:21,880 --> 00:59:25,080 Speaker 11: mile in our Category five hurricane wins. It's flood proof 1205 00:59:25,240 --> 00:59:27,160 Speaker 11: to nine and a half feet, and there is nothing 1206 00:59:27,160 --> 00:59:29,320 Speaker 11: that an earthquake can do to hurt it. So this 1207 00:59:29,360 --> 00:59:32,640 Speaker 11: is an incredibly robust piece of equipment, built to the 1208 00:59:32,720 --> 00:59:35,560 Speaker 11: highest possible standards. Look, it's in the built environment. We 1209 00:59:35,600 --> 00:59:37,720 Speaker 11: know there are gonna be consumers and gonna be people 1210 00:59:37,720 --> 00:59:40,400 Speaker 11: wandering around these things, and we cannot let anybody get 1211 00:59:40,480 --> 00:59:42,120 Speaker 11: hurt by any of these things. We have never had 1212 00:59:42,120 --> 00:59:43,960 Speaker 11: a structural failure, and very proud of the team that 1213 00:59:44,000 --> 00:59:46,200 Speaker 11: builds them, and I am very proud of our factory facility, 1214 00:59:46,200 --> 00:59:47,520 Speaker 11: in the engineering that's gone into this. 1215 00:59:47,840 --> 00:59:49,800 Speaker 10: Tell me about that team you're based in San Diego. 1216 00:59:49,960 --> 00:59:53,840 Speaker 11: We're based in San Diego. Yeah, we're again fantastic. It's 1217 00:59:53,840 --> 00:59:56,000 Speaker 11: a meritocracy. We are for merit, but I think we 1218 00:59:56,000 --> 00:59:58,360 Speaker 11: seek out merit in places that some others ignore. We 1219 00:59:58,440 --> 01:00:02,000 Speaker 11: have veterans, we have workers disabilities, we have immigrants like me. 1220 01:00:02,840 --> 01:00:05,360 Speaker 11: We even have people who have had who have a 1221 01:00:05,400 --> 01:00:09,800 Speaker 11: dodgy history, but have paid their price to society. We're 1222 01:00:09,880 --> 01:00:12,000 Speaker 11: very proud of that team. With diversity, we get a 1223 01:00:12,040 --> 01:00:13,640 Speaker 11: lot of input. We got a lot of very clever 1224 01:00:13,720 --> 01:00:16,520 Speaker 11: ideas and their mission driven. I mean, we're letting Americans 1225 01:00:16,600 --> 01:00:20,960 Speaker 11: drive on sunshine. We're getting rid of their gasoline bills, 1226 01:00:21,000 --> 01:00:23,120 Speaker 11: We're getting rid of their reliance on foreign oil. This 1227 01:00:23,160 --> 01:00:25,320 Speaker 11: is about energy security. It's about cleaning up the environment 1228 01:00:25,360 --> 01:00:27,320 Speaker 11: if you care about that. But most importantly, it's about 1229 01:00:27,320 --> 01:00:28,800 Speaker 11: saving people a lot of money and giving them a 1230 01:00:28,840 --> 01:00:29,600 Speaker 11: great experience. 1231 01:00:30,120 --> 01:00:32,520 Speaker 5: Where is this being used well. 1232 01:00:32,480 --> 01:00:35,560 Speaker 11: At the moment, Better than half of our customers are 1233 01:00:35,560 --> 01:00:38,640 Speaker 11: fleet operators. So as I mentioned US Army, the Marine Corps. 1234 01:00:38,640 --> 01:00:40,200 Speaker 11: By the way, we are from the Marine Corps. Guys 1235 01:00:40,200 --> 01:00:41,840 Speaker 11: take off their uniforms and mirror mort and then they 1236 01:00:41,880 --> 01:00:43,480 Speaker 11: walk two miles to our factory and we put them 1237 01:00:43,480 --> 01:00:47,960 Speaker 11: in our Uniform Veterans Administration, so we have federal government. 1238 01:00:48,040 --> 01:00:50,800 Speaker 11: States of California's one of our biggest customers. I had 1239 01:00:50,800 --> 01:00:52,680 Speaker 11: the great honor of meeting the governor the other day 1240 01:00:52,960 --> 01:00:54,840 Speaker 11: because of the problems we're solving, not because of me, 1241 01:00:55,280 --> 01:00:58,920 Speaker 11: that's for sure. And then on the corporate side, customers 1242 01:00:58,960 --> 01:01:02,040 Speaker 11: like Google and Johnson and and others providing workplace charging 1243 01:01:02,040 --> 01:01:03,840 Speaker 11: for their employees so their employees can come in. We 1244 01:01:03,880 --> 01:01:06,440 Speaker 11: can plug in as many as six employees to this device. 1245 01:01:06,760 --> 01:01:09,400 Speaker 11: Every one of them will get their daily range replenishment 1246 01:01:09,400 --> 01:01:10,760 Speaker 11: before they leave to go home at the end of 1247 01:01:10,800 --> 01:01:13,240 Speaker 11: the day. And it didn't cost anybody anything. There's no 1248 01:01:13,480 --> 01:01:15,440 Speaker 11: unit costs to the energy because we're getting it from 1249 01:01:15,440 --> 01:01:17,520 Speaker 11: this glorious sunshine. So the way I like to think 1250 01:01:17,560 --> 01:01:20,680 Speaker 11: about this is this is an American product, taking American 1251 01:01:20,720 --> 01:01:23,760 Speaker 11: renewable energy and putting it into Americans vehicles with no 1252 01:01:23,960 --> 01:01:27,320 Speaker 11: unit costs of energy. I am absolutely certain that everybody 1253 01:01:27,320 --> 01:01:29,600 Speaker 11: will end up driving electric vehicle, and not because they're 1254 01:01:29,600 --> 01:01:31,840 Speaker 11: told to by the government or anybody else. They're going 1255 01:01:31,920 --> 01:01:34,680 Speaker 11: to do it because they're just way better, far more 1256 01:01:34,720 --> 01:01:36,400 Speaker 11: fun to drive. You never have to go to the 1257 01:01:36,400 --> 01:01:38,720 Speaker 11: gas station, you never have to do any maintenance on them. 1258 01:01:38,840 --> 01:01:41,520 Speaker 11: They're just super gadgets to own and you're going to 1259 01:01:41,600 --> 01:01:41,960 Speaker 11: love them. 1260 01:01:42,280 --> 01:01:44,560 Speaker 1: Them are some fighting words when it comes to, you know, 1261 01:01:44,640 --> 01:01:48,200 Speaker 1: traditional gas cars, but I will admit driving EV is 1262 01:01:48,240 --> 01:01:50,280 Speaker 1: a lot of fun. Where are you from, by the way. 1263 01:01:50,080 --> 01:01:53,200 Speaker 11: I'm from Scotland originally, and I'll say this about driving 1264 01:01:53,200 --> 01:01:55,720 Speaker 11: an EV driving there's only one thing better than driving 1265 01:01:55,720 --> 01:01:57,280 Speaker 11: an EV, driving on sunshine. 1266 01:01:57,360 --> 01:01:58,280 Speaker 5: That's what we provide. 1267 01:01:58,320 --> 01:02:01,040 Speaker 11: But yes, I'm from Scotland originally. America has been very 1268 01:02:01,120 --> 01:02:02,480 Speaker 11: very good to me. I'm trying to be good bye 1269 01:02:02,520 --> 01:02:03,680 Speaker 11: to it. So thank you for guys. 1270 01:02:03,840 --> 01:02:07,000 Speaker 1: Where can folks find out more about the ev RC and. 1271 01:02:07,080 --> 01:02:09,080 Speaker 11: Beam The best place, of course to go is our 1272 01:02:09,080 --> 01:02:12,480 Speaker 11: website which is Beam four all dot com. So that's 1273 01:02:12,560 --> 01:02:16,400 Speaker 11: b E A M F O R A L L 1274 01:02:16,520 --> 01:02:17,200 Speaker 11: dot com. 1275 01:02:17,280 --> 01:02:19,080 Speaker 10: Desmend weekly from Beam Global. 1276 01:02:19,120 --> 01:02:20,400 Speaker 1: Thanks so much for joining me today. 1277 01:02:20,560 --> 01:02:21,680 Speaker 11: That's been my great pleasure. 1278 01:02:21,720 --> 01:02:22,600 Speaker 5: Rich thanks for having me. 1279 01:02:22,800 --> 01:02:24,080 Speaker 10: More rich on Tech coming your way. 1280 01:02:24,120 --> 01:02:26,240 Speaker 1: If you have a question about technology, give me a call. 1281 01:02:26,320 --> 01:02:29,160 Speaker 1: It's triple eight Rich one on one. That's eight eight 1282 01:02:29,240 --> 01:02:32,040 Speaker 1: eight seven four to two four one zero one. 1283 01:02:32,240 --> 01:02:33,080 Speaker 6: We'll be right back. 1284 01:02:39,560 --> 01:02:41,640 Speaker 2: Welcome back to rich on Tech. 1285 01:02:41,840 --> 01:02:42,040 Speaker 10: Man. 1286 01:02:42,080 --> 01:02:44,200 Speaker 1: If I had just a tenth of the energy that 1287 01:02:44,240 --> 01:02:49,000 Speaker 1: our last interview had, maybe this show would be more 1288 01:02:49,000 --> 01:02:50,000 Speaker 1: popular or less. 1289 01:02:50,040 --> 01:02:50,680 Speaker 2: I'm not sure. 1290 01:02:51,120 --> 01:02:54,320 Speaker 1: Uh triple eight Rich one on one eight eight eight 1291 01:02:54,560 --> 01:02:58,560 Speaker 1: seven four to two four one zero one. You can 1292 01:02:58,600 --> 01:03:02,480 Speaker 1: find me online at rich on tech dot tv. There 1293 01:03:02,520 --> 01:03:04,800 Speaker 1: you can see some of the stories I cover for television. 1294 01:03:05,240 --> 01:03:08,920 Speaker 1: You can see show notes for past shows, subscribe to 1295 01:03:08,920 --> 01:03:11,240 Speaker 1: the podcast, and you can find me on social media. 1296 01:03:11,360 --> 01:03:17,800 Speaker 1: I'm on Instagram x formerly Twitter, Facebook, threads all at. 1297 01:03:17,600 --> 01:03:18,440 Speaker 2: Rich on Tech. 1298 01:03:19,280 --> 01:03:22,840 Speaker 1: Let's go to John in Newbury Park, California. John, you're 1299 01:03:22,880 --> 01:03:23,439 Speaker 1: on with Rich. 1300 01:03:24,160 --> 01:03:27,040 Speaker 8: Yeah, Hi, Rich, thank you. I just got a quick question. 1301 01:03:27,640 --> 01:03:30,600 Speaker 8: We've been using cable for a long time and the 1302 01:03:30,640 --> 01:03:32,640 Speaker 8: price just keeps going up and up and up, and 1303 01:03:32,640 --> 01:03:36,120 Speaker 8: I'm trying to get a sense of how streaming is different, 1304 01:03:36,560 --> 01:03:39,480 Speaker 8: maybe better than cable, and what's the downside of streaming. 1305 01:03:40,600 --> 01:03:41,280 Speaker 2: Good question. 1306 01:03:41,800 --> 01:03:44,400 Speaker 1: Well, there's a big report out this week that streaming 1307 01:03:44,520 --> 01:03:48,960 Speaker 1: has become more expensive than cable, and I do not 1308 01:03:49,200 --> 01:03:52,400 Speaker 1: believe that to be true. Here's the thing. When you 1309 01:03:52,440 --> 01:03:55,960 Speaker 1: are streaming, you are in control. You pay for cable, 1310 01:03:56,080 --> 01:03:59,280 Speaker 1: You're paying eighty five ninety bucks a month for a 1311 01:03:59,320 --> 01:04:02,360 Speaker 1: bunch of stuff you don't need. When you're paying for streaming, 1312 01:04:02,400 --> 01:04:04,600 Speaker 1: you're paying seventy five dollars for a bunch of stuff 1313 01:04:04,600 --> 01:04:10,320 Speaker 1: you don't need. That was a joke, no, I mean, 1314 01:04:10,360 --> 01:04:13,840 Speaker 1: but the reality is, yes, the prices of streaming services 1315 01:04:13,920 --> 01:04:17,280 Speaker 1: has gone up. Like I've said, the free ride is over. 1316 01:04:17,680 --> 01:04:21,320 Speaker 1: These things started out extremely cheap, and they the price 1317 01:04:21,320 --> 01:04:24,080 Speaker 1: on them keeps going up. But here's the big difference. 1318 01:04:24,840 --> 01:04:27,560 Speaker 1: The difference is do you need all that other stuff? 1319 01:04:27,640 --> 01:04:27,800 Speaker 8: You know? 1320 01:04:27,800 --> 01:04:30,320 Speaker 1: It used to be when you had cable you would pay, 1321 01:04:30,560 --> 01:04:32,640 Speaker 1: like I said, ninety bucks a month and you'd get 1322 01:04:32,680 --> 01:04:34,640 Speaker 1: all these channels whether you watch. 1323 01:04:34,480 --> 01:04:35,040 Speaker 2: Them or not. 1324 01:04:35,760 --> 01:04:39,440 Speaker 1: With streaming, you decide what you want to subscribe to. 1325 01:04:40,400 --> 01:04:43,160 Speaker 1: Now you've heard of the big streaming services like Netflix 1326 01:04:43,600 --> 01:04:47,800 Speaker 1: and YouTube TV and Sling TV, and you know all 1327 01:04:47,840 --> 01:04:50,560 Speaker 1: these other you know, Hulu and Disney Plus. But there 1328 01:04:50,600 --> 01:04:53,800 Speaker 1: are a whole bunch of smaller streaming services out there 1329 01:04:53,840 --> 01:04:54,360 Speaker 1: as well. 1330 01:04:54,720 --> 01:04:57,200 Speaker 2: So a couple of resources for you, John, Which number one? 1331 01:04:57,320 --> 01:05:01,080 Speaker 1: I say, just dive in and do it to cut 1332 01:05:01,080 --> 01:05:01,520 Speaker 1: the cord. 1333 01:05:01,680 --> 01:05:03,000 Speaker 2: You'll be very very happy. 1334 01:05:03,960 --> 01:05:07,360 Speaker 1: You can go to a service like Real Good R 1335 01:05:07,560 --> 01:05:11,840 Speaker 1: E E, L, g OO D and you can see 1336 01:05:11,920 --> 01:05:15,640 Speaker 1: all of the streaming services that you can subscribe to 1337 01:05:16,320 --> 01:05:20,480 Speaker 1: now again the popular ones Netflix, Amazon Prime, Showtime, Hulu, 1338 01:05:20,640 --> 01:05:25,680 Speaker 1: FX Stars, crunchy Roll, But there are literally hundreds of 1339 01:05:25,720 --> 01:05:33,160 Speaker 1: streaming services like fandor Epics, Fear Factory, Let's see what else, Freeform, 1340 01:05:33,440 --> 01:05:38,600 Speaker 1: free V that's a free one, Fubuu TV, Funimation, there 1341 01:05:38,600 --> 01:05:41,960 Speaker 1: are so many scream Box Science, I mean things I've 1342 01:05:41,960 --> 01:05:45,000 Speaker 1: never even heard of, popcorn flix Plex. So there's a 1343 01:05:45,080 --> 01:05:48,400 Speaker 1: whole bunch of streaming services. You kind of build the 1344 01:05:48,600 --> 01:05:51,520 Speaker 1: catalog of things that you want, and if you don't 1345 01:05:51,600 --> 01:05:54,640 Speaker 1: like it, you get rid of it. Another good resource 1346 01:05:54,680 --> 01:05:58,840 Speaker 1: for you is called chord Cutter Weekly. Cord Cutter Weekly 1347 01:05:59,000 --> 01:06:01,880 Speaker 1: is written by techtjournalist Jared Newman. He's been on the 1348 01:06:01,920 --> 01:06:05,800 Speaker 1: show several times and he is a great resource for 1349 01:06:05,880 --> 01:06:08,640 Speaker 1: not only getting into this, but also finding the best 1350 01:06:08,720 --> 01:06:12,600 Speaker 1: deals and making the most of your streaming services. The 1351 01:06:12,640 --> 01:06:15,640 Speaker 1: other thing I like is called just Watch. This is 1352 01:06:15,760 --> 01:06:19,800 Speaker 1: a streaming guide for all of these streaming services. You 1353 01:06:19,840 --> 01:06:23,280 Speaker 1: can find it at just watch dot com. And the 1354 01:06:23,280 --> 01:06:26,520 Speaker 1: bottom line is that you are in control. If you're 1355 01:06:26,560 --> 01:06:29,400 Speaker 1: watching HBO Max and you're subscribing, and all of a 1356 01:06:29,400 --> 01:06:31,800 Speaker 1: sudden you decide you know what, HBO doesn't really have 1357 01:06:31,840 --> 01:06:34,680 Speaker 1: anything for me anymore. You go ahead, you go online 1358 01:06:34,680 --> 01:06:37,840 Speaker 1: and you cancel. Try doing that easily with cable it 1359 01:06:37,880 --> 01:06:40,960 Speaker 1: is impossible. You've got to call someone up. You've got 1360 01:06:41,000 --> 01:06:43,400 Speaker 1: to talk to them. They've got a sales team. They 1361 01:06:43,560 --> 01:06:45,640 Speaker 1: escalate you, they try to convince you, they give you 1362 01:06:45,680 --> 01:06:48,400 Speaker 1: two months free. All of this stuff with streaming is 1363 01:06:48,480 --> 01:06:51,800 Speaker 1: done online and at will, and so you have the 1364 01:06:51,840 --> 01:06:55,280 Speaker 1: ability to start and stop these services on your terms. 1365 01:06:55,640 --> 01:06:55,720 Speaker 7: Now. 1366 01:06:55,760 --> 01:06:58,360 Speaker 1: A couple things to keep in mind very quickly is 1367 01:06:59,560 --> 01:07:04,280 Speaker 1: cable TV bundles versus a streaming service like Netflix. There 1368 01:07:04,320 --> 01:07:09,400 Speaker 1: are services like YouTube TV, Sling TV, and Fubu that 1369 01:07:09,480 --> 01:07:13,800 Speaker 1: are basically replacing cable TV that gives you a whole 1370 01:07:13,840 --> 01:07:16,080 Speaker 1: bunch of channels that you would traditionally get from a 1371 01:07:16,080 --> 01:07:20,600 Speaker 1: cable TV provider, like the Food Network, HGTV, Bravo, all 1372 01:07:20,640 --> 01:07:22,680 Speaker 1: those different channels that you may or may not need. 1373 01:07:23,120 --> 01:07:25,720 Speaker 1: So personally, the way I do it is I just 1374 01:07:25,840 --> 01:07:29,320 Speaker 1: put together this streaming services that I want, like a Netflix, 1375 01:07:29,360 --> 01:07:32,760 Speaker 1: a Prime Video, HBO, Max, Disney Plus, oh gosh, I 1376 01:07:32,760 --> 01:07:35,120 Speaker 1: have a lot of them, Apple TV Plus and Hulu. 1377 01:07:35,480 --> 01:07:37,880 Speaker 1: Those are the services that I subscribe to. And pay 1378 01:07:37,960 --> 01:07:41,040 Speaker 1: for I was doing the YouTube TV for like I 1379 01:07:41,080 --> 01:07:42,680 Speaker 1: think it's like eighty five bucks a month, but I 1380 01:07:42,720 --> 01:07:44,840 Speaker 1: realized I just wasn't watching it as much. I don't 1381 01:07:44,880 --> 01:07:46,840 Speaker 1: need all that content. And when it comes to your 1382 01:07:46,920 --> 01:07:52,200 Speaker 1: local channels, you can typically find those streaming on other places, 1383 01:07:52,240 --> 01:07:56,600 Speaker 1: so for instance, hang on, let me grab this. For instance, 1384 01:07:56,680 --> 01:08:00,240 Speaker 1: Roku channel this week did a deal where they have 1385 01:08:00,400 --> 01:08:03,280 Speaker 1: forty new TV channels that you can watch for free. 1386 01:08:03,360 --> 01:08:06,800 Speaker 1: They partnered with CBS News and Fox TV stations, So 1387 01:08:06,840 --> 01:08:09,240 Speaker 1: if you're in a major city like New York, LA, Chicago, 1388 01:08:09,680 --> 01:08:12,040 Speaker 1: you can watch these stations for free. 1389 01:08:13,320 --> 01:08:13,760 Speaker 2: Same thing. 1390 01:08:13,800 --> 01:08:16,080 Speaker 1: The station I work for, KTLA has an app called 1391 01:08:16,160 --> 01:08:19,759 Speaker 1: Ktla Plus. You download that and you can watch for free. 1392 01:08:20,320 --> 01:08:22,519 Speaker 1: So I think this is kind of the thing that's 1393 01:08:22,560 --> 01:08:25,840 Speaker 1: happening across the nation, is that people want to be 1394 01:08:25,880 --> 01:08:28,840 Speaker 1: able to choose when and how and what they watch. 1395 01:08:28,960 --> 01:08:31,799 Speaker 1: And also they you know, they decide with their dollars 1396 01:08:32,360 --> 01:08:34,919 Speaker 1: what is important to them. If you don't want Netflix, 1397 01:08:35,160 --> 01:08:37,280 Speaker 1: if Netflix isn't making the kind of program that you 1398 01:08:37,280 --> 01:08:38,320 Speaker 1: want anymore, you can. 1399 01:08:38,240 --> 01:08:40,120 Speaker 2: Get rid of it. And it's very very easy. 1400 01:08:40,600 --> 01:08:43,160 Speaker 1: Good question, John, but I say go for it. I 1401 01:08:43,520 --> 01:08:47,040 Speaker 1: was a little hesitant to cut the cord. Probably gosh, 1402 01:08:47,040 --> 01:08:49,320 Speaker 1: there's probably been five years at this point. My wife 1403 01:08:49,360 --> 01:08:52,120 Speaker 1: was very much against it and would I would never 1404 01:08:52,160 --> 01:08:54,479 Speaker 1: look back at this point. All Right, A lot of 1405 01:08:54,479 --> 01:08:57,559 Speaker 1: you have emailed in let's see, Jill says, are all 1406 01:08:57,600 --> 01:09:00,479 Speaker 1: of the cell phone companies equal? I live in southern Cali, Alifornia. 1407 01:09:00,479 --> 01:09:02,960 Speaker 1: I'm currently an AT and T customer. I only have 1408 01:09:03,000 --> 01:09:06,080 Speaker 1: one line. I'm looking for less expensive service. What should 1409 01:09:06,120 --> 01:09:09,960 Speaker 1: I consider, Jill? You should consider what's called an MVN 1410 01:09:10,800 --> 01:09:14,439 Speaker 1: and know the services are not all equal. There are three. 1411 01:09:14,479 --> 01:09:17,559 Speaker 1: There's T Mobile, there's Verizon, and there's AT and T. 1412 01:09:17,920 --> 01:09:20,280 Speaker 1: They are all good for different things. AT and T 1413 01:09:20,400 --> 01:09:22,880 Speaker 1: is kind of in the middle. It's very broad range. 1414 01:09:22,920 --> 01:09:25,160 Speaker 1: You're gonna have a good signal pretty much everywhere you go. 1415 01:09:25,680 --> 01:09:31,040 Speaker 1: Verizon is really good in like, densely populated areas. They 1416 01:09:31,040 --> 01:09:35,160 Speaker 1: have super super fast service in many stadiums and downtowns 1417 01:09:35,200 --> 01:09:38,320 Speaker 1: and things like that, and then in rural areas they're 1418 01:09:38,360 --> 01:09:41,320 Speaker 1: really good, whereas T Mobile is really strong in kind 1419 01:09:41,360 --> 01:09:44,800 Speaker 1: of the city areas. So but for you personally, if 1420 01:09:44,840 --> 01:09:46,439 Speaker 1: you want to stick with AT and T, I would 1421 01:09:46,479 --> 01:09:49,160 Speaker 1: look into Cricket, which they own. But there are no 1422 01:09:49,320 --> 01:09:52,280 Speaker 1: contract and the plans are a lot cheaper. You just 1423 01:09:52,320 --> 01:09:55,200 Speaker 1: don't get maybe as many perks with those plans, but 1424 01:09:55,600 --> 01:09:58,799 Speaker 1: you can get a plan starting at thirty, forty, fifty 1425 01:09:58,840 --> 01:10:01,599 Speaker 1: five or sixty dollars month. The one that I really 1426 01:10:01,680 --> 01:10:04,840 Speaker 1: like is mint Mobile. I think they're fantastic. They were 1427 01:10:04,880 --> 01:10:09,840 Speaker 1: actually purchased by T Mobile that runs on T Mobile's network, 1428 01:10:10,160 --> 01:10:12,840 Speaker 1: but that's what I use for my secondary line, my 1429 01:10:12,960 --> 01:10:16,879 Speaker 1: test line, and it has been absolutely fantastic. Good question, 1430 01:10:18,040 --> 01:10:21,160 Speaker 1: Catherine says, how can I sync my iPad and iPhone 1431 01:10:21,200 --> 01:10:24,680 Speaker 1: so my text messages show up on my iPad? This 1432 01:10:24,760 --> 01:10:30,120 Speaker 1: is a feature called continuity. You can sign up for 1433 01:10:30,160 --> 01:10:33,000 Speaker 1: this feature in your settings on your iPhone and on 1434 01:10:33,040 --> 01:10:36,479 Speaker 1: your iPad. If you open up the settings on your iPhone, 1435 01:10:37,439 --> 01:10:41,120 Speaker 1: look for your messages, and there is a feature called 1436 01:10:41,200 --> 01:10:46,400 Speaker 1: continuity and it's a continuity and it's called handoff as well. 1437 01:10:46,760 --> 01:10:49,440 Speaker 1: And so if you look for that feature inside your settings, 1438 01:10:49,800 --> 01:10:52,919 Speaker 1: you are able to turn that on for your iPad 1439 01:10:53,040 --> 01:10:54,880 Speaker 1: and all of your text messages, whether it's an I 1440 01:10:55,000 --> 01:10:58,639 Speaker 1: message or just a standard text will actually show up 1441 01:10:58,760 --> 01:11:02,240 Speaker 1: on your other device. And Mary says, it's time for 1442 01:11:02,280 --> 01:11:04,200 Speaker 1: me to upgrade my iPhone. I was going to do 1443 01:11:04,439 --> 01:11:06,240 Speaker 1: go with the fourteen plus, but I just learned a 1444 01:11:06,280 --> 01:11:08,400 Speaker 1: new fifteen is coming out. Do you know what the 1445 01:11:08,400 --> 01:11:11,080 Speaker 1: differences will be between the fourteen and fifteen? Are they 1446 01:11:11,120 --> 01:11:15,960 Speaker 1: worth holding out for on purchasing until the fifteen comes out? Yes, 1447 01:11:16,080 --> 01:11:19,200 Speaker 1: only because you've got less than a month now. Usually 1448 01:11:19,200 --> 01:11:21,439 Speaker 1: the new iPhones come out end of September. I think 1449 01:11:21,439 --> 01:11:23,439 Speaker 1: you could wait one more month, and at the very 1450 01:11:23,560 --> 01:11:26,200 Speaker 1: least the prices will go down on the old models. 1451 01:11:26,560 --> 01:11:29,000 Speaker 1: But we don't know exactly what's going to happen with 1452 01:11:29,040 --> 01:11:31,679 Speaker 1: the fifteen, but there's definitely gonna be some improvements there, 1453 01:11:32,040 --> 01:11:33,320 Speaker 1: and at the very least, like. 1454 01:11:33,240 --> 01:11:35,240 Speaker 2: I said, the old models will be cheaper. 1455 01:11:35,840 --> 01:11:37,479 Speaker 1: All right. Coming up later this hour, we're going to 1456 01:11:37,560 --> 01:11:40,519 Speaker 1: talk about ady T and their new alarm system that 1457 01:11:40,560 --> 01:11:43,519 Speaker 1: you can install yourself, plus more of your questions at 1458 01:11:43,520 --> 01:11:45,000 Speaker 1: triple eight rich. 1459 01:11:44,880 --> 01:11:46,320 Speaker 2: One on one. 1460 01:11:48,640 --> 01:11:54,000 Speaker 1: Welcome back to rich on Tech, Rich DeMuro talking technology 1461 01:11:54,040 --> 01:11:57,759 Speaker 1: with you at triple eight Rich one O one. That's 1462 01:11:57,800 --> 01:12:01,800 Speaker 1: eighty eight eight seven four to four to one zero one. 1463 01:12:02,600 --> 01:12:05,040 Speaker 1: If you have a question about technology, give me a call. 1464 01:12:05,760 --> 01:12:09,240 Speaker 1: You can also email. Just go to rich on Tech 1465 01:12:09,520 --> 01:12:14,479 Speaker 1: dot tv hit the contact button there. You can follow 1466 01:12:14,479 --> 01:12:17,040 Speaker 1: me on social media at rich on Tech if you 1467 01:12:17,120 --> 01:12:20,960 Speaker 1: like what you hear. Let's see what else a lot 1468 01:12:21,000 --> 01:12:23,439 Speaker 1: to talk about. Oh, this hour we're gonna talk about 1469 01:12:24,000 --> 01:12:27,280 Speaker 1: Let's see. This is the ad T self setup. So 1470 01:12:27,400 --> 01:12:31,400 Speaker 1: this is a alarm system that you actually install yourself. Diy. 1471 01:12:31,640 --> 01:12:33,800 Speaker 1: I believe it's the first of its kind from ad T. 1472 01:12:34,360 --> 01:12:36,719 Speaker 1: So we're gonna have been shown of nine to five 1473 01:12:36,880 --> 01:12:41,440 Speaker 1: Google join me to talk about his experience with this program. 1474 01:12:42,240 --> 01:12:45,799 Speaker 1: And by the way, producer Adam, I emailed you a question, 1475 01:12:46,080 --> 01:12:47,600 Speaker 1: so you can you know, we're getting a lot of 1476 01:12:47,680 --> 01:12:50,960 Speaker 1: questions from folks, so I believe we're working on the 1477 01:12:51,000 --> 01:12:54,519 Speaker 1: ability to get the producer to be able to chime in. 1478 01:12:55,200 --> 01:12:58,200 Speaker 1: So if Adam, if you can get on your email, 1479 01:12:58,280 --> 01:13:00,800 Speaker 1: I'll have you chime in a little bit. Okay, time, yeah, 1480 01:13:00,840 --> 01:13:04,120 Speaker 1: you chime Okay. Let's see so many emails coming in. 1481 01:13:04,439 --> 01:13:04,800 Speaker 2: Let's go. 1482 01:13:04,960 --> 01:13:07,840 Speaker 1: Let's go to the phones first. Let's go to Paul. 1483 01:13:09,000 --> 01:13:11,519 Speaker 1: Let's go to Paul and Columbus, Ohio. Paul, you're on 1484 01:13:11,560 --> 01:13:11,960 Speaker 1: with Rich. 1485 01:13:12,760 --> 01:13:16,000 Speaker 12: Hey, Rich, good luck with the storm too. I hope 1486 01:13:16,080 --> 01:13:18,760 Speaker 12: that doesn't cost too much disaster out there. 1487 01:13:19,520 --> 01:13:22,960 Speaker 1: I appreciate that California. You can't deal with rain to 1488 01:13:23,000 --> 01:13:25,800 Speaker 1: begin with, by the way, So if it just exactly yeah, 1489 01:13:25,840 --> 01:13:27,559 Speaker 1: so you've seen the video. I mean, if it's like 1490 01:13:27,680 --> 01:13:30,479 Speaker 1: just regular rain, it's tough out here. So we'll hopefully 1491 01:13:30,479 --> 01:13:32,720 Speaker 1: we'll be okay, but we'll see. We don't know what 1492 01:13:32,800 --> 01:13:33,439 Speaker 1: can I help you with. 1493 01:13:34,600 --> 01:13:37,919 Speaker 12: Okay, I'm trying to help a friend. I'm semi techie. 1494 01:13:37,960 --> 01:13:42,360 Speaker 12: She's very non techy. He's got an all computer probably 1495 01:13:42,600 --> 01:13:49,360 Speaker 12: five years old, running Windows ten, and she has issues 1496 01:13:49,400 --> 01:13:53,840 Speaker 12: with the USB ports. There's eight ports all together, a 1497 01:13:53,880 --> 01:13:56,080 Speaker 12: couple in the front, couple and the some in the back, 1498 01:13:57,040 --> 01:14:01,000 Speaker 12: and they'll just stop working. And then so it can 1499 01:14:01,439 --> 01:14:03,439 Speaker 12: plug it into another port and it may or may 1500 01:14:03,479 --> 01:14:06,719 Speaker 12: not work. And then you go back later after turning 1501 01:14:06,720 --> 01:14:09,639 Speaker 12: a computer on and off or whatever, and it can 1502 01:14:09,680 --> 01:14:12,720 Speaker 12: do the same thing. Sometimes it'll work for hours and 1503 01:14:12,800 --> 01:14:16,760 Speaker 12: other times it just quits. And I had to look 1504 01:14:16,760 --> 01:14:19,639 Speaker 12: at the device manager to see if there was anything 1505 01:14:19,680 --> 01:14:22,960 Speaker 12: in there with the triangle or red mark or anything, 1506 01:14:22,600 --> 01:14:27,400 Speaker 12: and nothing showed up there. We cleaned up the computer 1507 01:14:27,479 --> 01:14:30,360 Speaker 12: with a bunch of old files, but I don't know 1508 01:14:30,479 --> 01:14:33,479 Speaker 12: that that would have had any any consequence or to 1509 01:14:33,479 --> 01:14:37,360 Speaker 12: the USD except that it did boot faster. So what 1510 01:14:37,600 --> 01:14:38,760 Speaker 12: might we be looking for? 1511 01:14:39,479 --> 01:14:39,799 Speaker 2: Okay? 1512 01:14:39,840 --> 01:14:42,519 Speaker 1: Have you and so you physically went over there and 1513 01:14:42,600 --> 01:14:43,160 Speaker 1: checked them out? 1514 01:14:44,280 --> 01:14:44,479 Speaker 3: No? 1515 01:14:45,080 --> 01:14:47,960 Speaker 1: I had not, Okay, I think I think that might 1516 01:14:48,040 --> 01:14:49,559 Speaker 1: be a good first step. 1517 01:14:49,640 --> 01:14:51,439 Speaker 2: And you said, this was what type of computer? 1518 01:14:52,320 --> 01:14:52,760 Speaker 4: A Dell? 1519 01:14:53,120 --> 01:14:56,080 Speaker 12: Okay, that's a small tower. 1520 01:14:56,120 --> 01:14:59,240 Speaker 1: And it's about five years old, right, And are all 1521 01:14:59,280 --> 01:15:03,280 Speaker 1: of the us bees on one sort of I guess 1522 01:15:03,360 --> 01:15:05,799 Speaker 1: card on this computer or they in different places? 1523 01:15:05,800 --> 01:15:07,240 Speaker 2: Like are some in front, some and back? 1524 01:15:08,080 --> 01:15:09,960 Speaker 12: Yeah, there are some in front and someone back, So 1525 01:15:09,960 --> 01:15:12,200 Speaker 12: I'm guessing that it's not the same card, but I'm 1526 01:15:12,240 --> 01:15:14,360 Speaker 12: not positive about it, Okay. 1527 01:15:14,439 --> 01:15:17,760 Speaker 1: And has she plugged the peripherals into the front, Like 1528 01:15:17,760 --> 01:15:20,120 Speaker 1: if it do they all stop working? Because that seems 1529 01:15:20,120 --> 01:15:22,000 Speaker 1: really odd that they would all stop working, even the 1530 01:15:22,000 --> 01:15:23,720 Speaker 1: ones that are in different locations. 1531 01:15:24,200 --> 01:15:26,240 Speaker 12: That's what I thought too, But like I say, it's 1532 01:15:26,320 --> 01:15:29,760 Speaker 12: it's intermittent. Sometimes the back will work, sometimes the funnel work, 1533 01:15:29,800 --> 01:15:31,639 Speaker 12: and then sometimes none of them are working. 1534 01:15:31,880 --> 01:15:35,360 Speaker 1: Interesting, Okay, Well, it sounds like if it's you know, 1535 01:15:35,560 --> 01:15:37,240 Speaker 1: there's two things that could be happening here. It could 1536 01:15:37,280 --> 01:15:41,439 Speaker 1: either be a physical hardware issue or it could be 1537 01:15:41,640 --> 01:15:44,760 Speaker 1: a software issue. And it sounds like you kind of 1538 01:15:44,840 --> 01:15:47,439 Speaker 1: ran her through and got the system cleaned up and 1539 01:15:47,880 --> 01:15:51,479 Speaker 1: sort of figured out with that. Since this is a Dell, 1540 01:15:52,520 --> 01:15:55,600 Speaker 1: Dell does have some I'm just on Dell's support website 1541 01:15:55,600 --> 01:15:59,040 Speaker 1: for this, and you know, they do have some special 1542 01:15:59,080 --> 01:16:01,360 Speaker 1: software on the computer that can help you figure out 1543 01:16:01,439 --> 01:16:05,000 Speaker 1: if it's a you know, actual physical problem or a 1544 01:16:05,040 --> 01:16:09,280 Speaker 1: software problem. And so there's one app called Support Assist, 1545 01:16:09,560 --> 01:16:13,759 Speaker 1: and that can actually help you troubleshoot this as well. 1546 01:16:13,800 --> 01:16:17,360 Speaker 1: So if you're in Windows, type in support Assist and 1547 01:16:17,439 --> 01:16:21,679 Speaker 1: you can run that little computer test to see what's 1548 01:16:21,720 --> 01:16:22,120 Speaker 1: going on. 1549 01:16:22,160 --> 01:16:22,320 Speaker 2: Now. 1550 01:16:22,360 --> 01:16:25,040 Speaker 1: In my experience, sometimes these little computer tests could be 1551 01:16:25,080 --> 01:16:27,880 Speaker 1: pretty bad. Like it comes up with either stuff that's 1552 01:16:27,920 --> 01:16:30,400 Speaker 1: just like give me a break, or it may come 1553 01:16:30,479 --> 01:16:31,519 Speaker 1: up with something that's real. 1554 01:16:31,560 --> 01:16:31,920 Speaker 2: I don't know. 1555 01:16:32,640 --> 01:16:34,920 Speaker 1: Uh, that's the first thing I would do. The other 1556 01:16:35,040 --> 01:16:40,439 Speaker 1: thing is, let's see there's another there's another. Okay, let's see. 1557 01:16:40,439 --> 01:16:42,080 Speaker 1: So they have like a list of like ten things 1558 01:16:42,120 --> 01:16:44,160 Speaker 1: to do. Obviously, you checked for physical damage. 1559 01:16:44,200 --> 01:16:44,800 Speaker 2: I would do that. 1560 01:16:45,680 --> 01:16:47,600 Speaker 1: Check the cable, you know, like, have her plug in 1561 01:16:47,680 --> 01:16:51,240 Speaker 1: something else that is different than what she's been plugging in. 1562 01:16:51,280 --> 01:16:54,799 Speaker 1: Maybe that's it. Okay, now you've got this hard Hardware 1563 01:16:54,840 --> 01:16:58,040 Speaker 1: Diagnostic Tool. Now this one you might need to be 1564 01:16:58,120 --> 01:17:01,800 Speaker 1: there for because it starting up the computer and then 1565 01:17:01,880 --> 01:17:05,280 Speaker 1: pressing F twelve while you are starting the computer to 1566 01:17:05,360 --> 01:17:08,360 Speaker 1: get into the you know, one time boot menu. So 1567 01:17:08,520 --> 01:17:11,000 Speaker 1: once you get into there, you can do the Dell 1568 01:17:11,160 --> 01:17:14,280 Speaker 1: Support Assist. And this is before the computer boots up, 1569 01:17:14,600 --> 01:17:16,799 Speaker 1: so basically none of the software is going to be running, 1570 01:17:17,120 --> 01:17:18,679 Speaker 1: and it can do a little bit of a better 1571 01:17:18,880 --> 01:17:23,160 Speaker 1: diagnostic on the computer without kind of drivers and things 1572 01:17:23,200 --> 01:17:23,960 Speaker 1: getting in the way. 1573 01:17:24,400 --> 01:17:26,000 Speaker 2: So that's another thing you could do. Again. 1574 01:17:26,000 --> 01:17:29,120 Speaker 1: That's called the Dell Support Assist, and that's when you 1575 01:17:29,160 --> 01:17:34,240 Speaker 1: boot up the system. Otherwise, I mean, you know, I 1576 01:17:34,280 --> 01:17:37,439 Speaker 1: would plug the USB device into a different computer. See 1577 01:17:37,479 --> 01:17:40,679 Speaker 1: if it stops working on that computer. Make sure Windows 1578 01:17:40,720 --> 01:17:43,360 Speaker 1: is up to date. There's a thing that you can 1579 01:17:43,640 --> 01:17:48,840 Speaker 1: refresh the USB controller. Let's see, disconnect all of the 1580 01:17:48,880 --> 01:17:51,120 Speaker 1: devices press Windows. 1581 01:17:50,680 --> 01:17:51,559 Speaker 2: Are Oh wow. 1582 01:17:51,600 --> 01:17:54,720 Speaker 1: This gets a little little tricky because you gotta you 1583 01:17:54,840 --> 01:17:57,000 Speaker 1: got oh wow. This is like getting into the Universal 1584 01:17:57,000 --> 01:18:00,559 Speaker 1: Serial Bus controllers and the Windows Device Manager. That might 1585 01:18:00,600 --> 01:18:02,679 Speaker 1: be something that you want to go over there, Paul 1586 01:18:02,760 --> 01:18:05,880 Speaker 1: and do yourself. But if you want, you can uninstall 1587 01:18:05,960 --> 01:18:10,400 Speaker 1: the USB host controller and then restart the computer and 1588 01:18:10,479 --> 01:18:11,920 Speaker 1: then reinstall that. 1589 01:18:12,040 --> 01:18:15,000 Speaker 2: I don't know that may be that maybe a little 1590 01:18:15,040 --> 01:18:15,519 Speaker 2: bit much. 1591 01:18:15,920 --> 01:18:18,800 Speaker 1: If it doesn't work after all that, maybe get someone 1592 01:18:18,840 --> 01:18:19,920 Speaker 1: from Dell to look at it. 1593 01:18:19,960 --> 01:18:20,439 Speaker 2: I'm not sure. 1594 01:18:20,479 --> 01:18:23,679 Speaker 1: It doesn't sound like it's still in warranty, so I think, 1595 01:18:24,320 --> 01:18:26,599 Speaker 1: you know, it's one of these things where it's best 1596 01:18:26,600 --> 01:18:28,559 Speaker 1: to be in person. This is one of those issues 1597 01:18:28,600 --> 01:18:31,639 Speaker 1: that could be a million different things. And after you've 1598 01:18:31,680 --> 01:18:34,400 Speaker 1: gone through your standard troubleshooting, which it sounds like you've done, 1599 01:18:34,720 --> 01:18:37,680 Speaker 1: which is why you're calling me, it's it's just. 1600 01:18:37,720 --> 01:18:38,519 Speaker 2: Kind of a mystery. 1601 01:18:38,560 --> 01:18:41,400 Speaker 1: So I would get some physical help on this computer 1602 01:18:41,479 --> 01:18:45,120 Speaker 1: to see what's going on. Let's go to Brian in 1603 01:18:45,280 --> 01:18:46,640 Speaker 1: Long Beach, California. 1604 01:18:46,800 --> 01:18:48,080 Speaker 2: Brian, you're on with Rich. 1605 01:18:49,000 --> 01:18:51,040 Speaker 5: Hello, Rich, Hey, good afternoon. 1606 01:18:51,960 --> 01:18:55,000 Speaker 13: What I wanted to ask about. I had a broken 1607 01:18:55,120 --> 01:18:57,519 Speaker 13: phone and then I had to get the replace right 1608 01:18:58,360 --> 01:19:00,960 Speaker 13: and I got on replacement phone, use the same number 1609 01:19:01,800 --> 01:19:05,120 Speaker 13: and the new phone. It thinks Google accounts that I 1610 01:19:05,160 --> 01:19:07,360 Speaker 13: haven't used in three years, you know sometime way to 1611 01:19:07,400 --> 01:19:09,640 Speaker 13: say it up and I need to be able to 1612 01:19:09,720 --> 01:19:11,720 Speaker 13: think the Google counts that. 1613 01:19:11,680 --> 01:19:13,160 Speaker 8: I have been using for the last two and. 1614 01:19:13,160 --> 01:19:14,400 Speaker 4: A half years. 1615 01:19:14,800 --> 01:19:17,280 Speaker 1: Could you get me with that, so you've got Okay, 1616 01:19:17,280 --> 01:19:19,280 Speaker 1: So you had a Google account on your old phone, 1617 01:19:19,600 --> 01:19:23,400 Speaker 1: you broke the phone and you got a new phone. Yeah, okay, 1618 01:19:23,439 --> 01:19:25,240 Speaker 1: what kind of phone is this? Android or iPhone? 1619 01:19:26,280 --> 01:19:26,720 Speaker 4: Andrew it? 1620 01:19:26,840 --> 01:19:30,000 Speaker 2: Okay? And so what happened? Who logged into this new 1621 01:19:30,040 --> 01:19:30,640 Speaker 2: phone for you? 1622 01:19:32,320 --> 01:19:34,800 Speaker 13: I called the company and I want they did work 1623 01:19:34,840 --> 01:19:35,360 Speaker 13: through with me? 1624 01:19:35,640 --> 01:19:39,360 Speaker 1: Okay, okay, it sounds like you so, and you're saying 1625 01:19:39,400 --> 01:19:41,920 Speaker 1: that the account on this phone is an old account 1626 01:19:41,920 --> 01:19:44,080 Speaker 1: that you used to use and you no longer use. 1627 01:19:44,720 --> 01:19:46,519 Speaker 13: Three years ago. I never did really use that did 1628 01:19:46,600 --> 01:19:48,519 Speaker 13: establish it though, but you. 1629 01:19:48,479 --> 01:19:49,720 Speaker 1: Never really used it, and you want to go back 1630 01:19:49,760 --> 01:19:50,439 Speaker 1: to the other account. 1631 01:19:50,560 --> 01:19:51,639 Speaker 4: Okay, I want. 1632 01:19:51,720 --> 01:19:53,240 Speaker 13: I wanted to count that I've been using for the 1633 01:19:53,320 --> 01:19:54,400 Speaker 13: last two years, got it? 1634 01:19:54,479 --> 01:19:54,839 Speaker 2: Okay? 1635 01:19:54,960 --> 01:20:00,360 Speaker 1: So, uh in Google, if you go on your new phone, okay, 1636 01:20:00,680 --> 01:20:02,360 Speaker 1: now do you have the Do you have the information 1637 01:20:02,400 --> 01:20:03,920 Speaker 1: for this account that you want to use? 1638 01:20:05,560 --> 01:20:05,760 Speaker 4: Yes? 1639 01:20:06,080 --> 01:20:07,960 Speaker 13: Okay? And that then I run into the problem with 1640 01:20:08,000 --> 01:20:12,280 Speaker 13: the second authentication, that's the phone number have to use. 1641 01:20:12,479 --> 01:20:13,960 Speaker 13: I do have a password and I do have a 1642 01:20:14,000 --> 01:20:16,479 Speaker 13: screen name. But but some kind of way when the 1643 01:20:16,560 --> 01:20:18,880 Speaker 13: count was stayed up, I stayed up with a second authentication, 1644 01:20:19,280 --> 01:20:21,439 Speaker 13: but I no longer have that phone two years ago. 1645 01:20:21,479 --> 01:20:24,880 Speaker 13: And the second authentication is phone number of verification. 1646 01:20:25,040 --> 01:20:26,320 Speaker 2: And you don't have the phone. 1647 01:20:26,479 --> 01:20:28,240 Speaker 1: You don't so it's trying to send a two factor 1648 01:20:28,280 --> 01:20:31,000 Speaker 1: authentication to a device that you no longer have or 1649 01:20:31,040 --> 01:20:32,160 Speaker 1: a phone number you don't have. 1650 01:20:32,400 --> 01:20:35,439 Speaker 2: Yeah, yeah, okay, okay, So what you need to do 1651 01:20:35,800 --> 01:20:38,280 Speaker 2: is go through Google. 1652 01:20:37,960 --> 01:20:42,880 Speaker 1: Account recovery and this may take some time because they're 1653 01:20:42,880 --> 01:20:46,680 Speaker 1: gonna have to verify you. So uh if you go, 1654 01:20:46,840 --> 01:20:49,760 Speaker 1: let's see here, So you've got to go. Gosh, you're 1655 01:20:49,800 --> 01:20:51,439 Speaker 1: gonna have some trouble with this, but you're it's it's 1656 01:20:51,439 --> 01:20:52,320 Speaker 1: gonna take some time. 1657 01:20:52,760 --> 01:20:54,280 Speaker 2: But basically you want to go. 1658 01:20:54,760 --> 01:21:00,160 Speaker 1: Uh, there's a link if you Google recover Google account, uh, 1659 01:21:00,240 --> 01:21:02,000 Speaker 1: and it will bring you to a help page on 1660 01:21:02,080 --> 01:21:04,520 Speaker 1: Google Support dot Google dot com. 1661 01:21:04,720 --> 01:21:05,559 Speaker 2: And I would give. 1662 01:21:05,360 --> 01:21:08,960 Speaker 1: You, uh the the web address is accounts dot Google 1663 01:21:09,000 --> 01:21:12,680 Speaker 1: dot com slash sign in slash recovery. 1664 01:21:13,240 --> 01:21:18,000 Speaker 2: Okay have you done this before? Have you done? Have 1665 01:21:18,080 --> 01:21:22,000 Speaker 2: you tried this yet? Okay? 1666 01:21:22,200 --> 01:21:25,760 Speaker 13: Count the web page and I learned information about the 1667 01:21:25,760 --> 01:21:28,840 Speaker 13: second authentications, but uh, when it told me, when it 1668 01:21:28,920 --> 01:21:31,000 Speaker 13: told me to go there, UH didn't ask me for 1669 01:21:31,160 --> 01:21:33,799 Speaker 13: password to get into the sign athentication where I could change. 1670 01:21:33,600 --> 01:21:37,439 Speaker 1: It, right, Okay, do you have do you Okay? So 1671 01:21:37,640 --> 01:21:40,559 Speaker 1: basically you have to do what's called an account recovery. 1672 01:21:40,600 --> 01:21:42,800 Speaker 1: You have to go to this account recovery page. 1673 01:21:43,160 --> 01:21:43,400 Speaker 2: Uh. 1674 01:21:43,439 --> 01:21:46,240 Speaker 1: This is not the standard sign in page that Google has. 1675 01:21:46,280 --> 01:21:48,400 Speaker 1: So the standard signing page is just going to say, hey, 1676 01:21:48,400 --> 01:21:49,760 Speaker 1: we need you to do this, and then it's going 1677 01:21:49,840 --> 01:21:52,519 Speaker 1: to say forget your password or you can't access it, 1678 01:21:52,560 --> 01:21:54,760 Speaker 1: and it's going to take you through some steps. This 1679 01:21:54,840 --> 01:21:57,880 Speaker 1: is a special place built just to get you to 1680 01:21:57,920 --> 01:22:01,120 Speaker 1: recover your account. So you go to this accounts dot 1681 01:22:01,160 --> 01:22:04,439 Speaker 1: Google dot com slash sign in, slash recovery, and you 1682 01:22:04,520 --> 01:22:08,160 Speaker 1: want to answer as many of the questions as you can. 1683 01:22:08,320 --> 01:22:08,679 Speaker 2: Okay. 1684 01:22:10,120 --> 01:22:13,439 Speaker 1: What you want to do is use a computer or 1685 01:22:13,479 --> 01:22:15,600 Speaker 1: a tablet where you might have signed in before it 1686 01:22:15,640 --> 01:22:18,080 Speaker 1: sounds like you can't do that, or a browser that 1687 01:22:18,120 --> 01:22:21,240 Speaker 1: you've signed in, or a location where you've previously signed in. 1688 01:22:21,560 --> 01:22:24,920 Speaker 1: What Google's looking for are clues that this is actually. 1689 01:22:24,520 --> 01:22:25,640 Speaker 2: You trying to do this. 1690 01:22:26,880 --> 01:22:29,120 Speaker 1: It may ask you for an old password, it may 1691 01:22:29,160 --> 01:22:32,000 Speaker 1: ask you for security questions, it may ask you to 1692 01:22:32,000 --> 01:22:35,040 Speaker 1: put in an email address that you've used. But that's 1693 01:22:35,080 --> 01:22:37,479 Speaker 1: what you want to do, and you want to answer 1694 01:22:37,479 --> 01:22:39,680 Speaker 1: as many of those questions as possible, and that's going 1695 01:22:39,760 --> 01:22:43,200 Speaker 1: to kick you through the process and hopefully recover this account. 1696 01:22:43,680 --> 01:22:45,720 Speaker 1: That is the best chance you have at getting this 1697 01:22:45,800 --> 01:22:50,599 Speaker 1: account back. The bigger advice I have if you're listening 1698 01:22:50,760 --> 01:22:53,400 Speaker 1: and are trying to, you know, get into your old 1699 01:22:53,439 --> 01:22:58,559 Speaker 1: accounts is you have to. There's things called a backup 1700 01:22:59,479 --> 01:23:02,760 Speaker 1: one time codes, and so when you set up two 1701 01:23:02,800 --> 01:23:06,200 Speaker 1: factor authentication on any account, they give you a list 1702 01:23:06,240 --> 01:23:10,040 Speaker 1: of like ten different unique codes that can always be 1703 01:23:10,200 --> 01:23:13,519 Speaker 1: used to access your account in the future. Keep those 1704 01:23:13,640 --> 01:23:18,080 Speaker 1: verification codes safe because those will work no matter what, 1705 01:23:18,240 --> 01:23:20,120 Speaker 1: even if you don't have access to your device, even 1706 01:23:20,120 --> 01:23:22,360 Speaker 1: if you don't have access to your email, those will 1707 01:23:22,400 --> 01:23:25,040 Speaker 1: always work because the idea is that only you have those. 1708 01:23:25,439 --> 01:23:28,400 Speaker 1: But Google does have a process for this, Brian, It's 1709 01:23:28,439 --> 01:23:30,759 Speaker 1: going to take a little bit of time, but again 1710 01:23:30,920 --> 01:23:33,759 Speaker 1: you got to go to that website to help figure 1711 01:23:33,800 --> 01:23:37,320 Speaker 1: it out. Accounts dot Google, dot Com, slash sign in, 1712 01:23:37,439 --> 01:23:40,599 Speaker 1: slash recovery. Make sure you are trying to do this 1713 01:23:40,640 --> 01:23:43,080 Speaker 1: from a place that you have signed in or a 1714 01:23:43,080 --> 01:23:45,720 Speaker 1: Wi Fi network that you have signed in before from 1715 01:23:46,120 --> 01:23:48,960 Speaker 1: and hopefully you should be able to get that two 1716 01:23:49,000 --> 01:23:51,800 Speaker 1: factor I like that you enabled the two factor authentication, 1717 01:23:52,720 --> 01:23:55,160 Speaker 1: but the fact that you can't sign in definitely is 1718 01:23:55,200 --> 01:23:57,479 Speaker 1: a problem. And by the way, on your Android phone, 1719 01:23:57,920 --> 01:24:00,920 Speaker 1: once you get this information figured out out, you can 1720 01:24:00,960 --> 01:24:05,519 Speaker 1: go into the settings. You tap Google and then you 1721 01:24:05,560 --> 01:24:08,800 Speaker 1: tap your account. It says manage your Google account or sorry, 1722 01:24:08,800 --> 01:24:11,360 Speaker 1: it says your your name. You tap your name and 1723 01:24:11,400 --> 01:24:14,720 Speaker 1: it says add another account, and you can tap that 1724 01:24:14,840 --> 01:24:18,360 Speaker 1: to add a secondary account to your phone. Once you 1725 01:24:18,439 --> 01:24:20,760 Speaker 1: add that secondary account to your Google phone, you can 1726 01:24:20,800 --> 01:24:24,920 Speaker 1: go back and delete the old account. Good question, Brian. 1727 01:24:25,080 --> 01:24:28,000 Speaker 1: Hopefully you get logged back in. Please keep me up 1728 01:24:28,000 --> 01:24:31,360 Speaker 1: to date on if that happens. Coming up more of 1729 01:24:31,400 --> 01:24:34,200 Speaker 1: your calls at Triple eight rich one oh one. That's 1730 01:24:34,320 --> 01:24:37,120 Speaker 1: eight eight eight seven four to two, four to one 1731 01:24:37,439 --> 01:24:40,519 Speaker 1: zero one. I'm gonna tell you which music service is 1732 01:24:40,640 --> 01:24:41,800 Speaker 1: raising prices? 1733 01:24:42,600 --> 01:24:43,400 Speaker 2: Coming up right here. 1734 01:24:46,920 --> 01:24:50,519 Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging 1735 01:24:50,560 --> 01:24:54,800 Speaker 1: out talking technology with you at Triple eight rich one 1736 01:24:54,840 --> 01:24:57,880 Speaker 1: O one eight eight eight seven four to two, four 1737 01:24:57,920 --> 01:25:03,479 Speaker 1: to one zero one. Email is at rich on tech 1738 01:25:03,760 --> 01:25:07,240 Speaker 1: dot tv. Hit the contact button and a lot of 1739 01:25:07,240 --> 01:25:11,639 Speaker 1: you like to email. So we've got producer Adam with 1740 01:25:11,720 --> 01:25:14,520 Speaker 1: one of the questions that you've emailed in Adam. 1741 01:25:14,920 --> 01:25:17,599 Speaker 14: Yeah, Rich, I got a question here from Michael. Michael. 1742 01:25:17,640 --> 01:25:20,479 Speaker 14: He says, I have a question regarding Wi Fi. What 1743 01:25:20,640 --> 01:25:22,680 Speaker 14: is the best way to get Wi Fi for my 1744 01:25:22,800 --> 01:25:26,519 Speaker 14: mother who is a senior at her residence. Besides the 1745 01:25:26,520 --> 01:25:29,640 Speaker 14: cable companies? Are there any government programs? So, Rich, how 1746 01:25:29,640 --> 01:25:32,120 Speaker 14: are you going to help Michael out with that good question? 1747 01:25:32,720 --> 01:25:33,360 Speaker 2: Let's see. 1748 01:25:33,800 --> 01:25:37,400 Speaker 1: So okay, okay, I thought he said she was at 1749 01:25:37,400 --> 01:25:40,400 Speaker 1: a senior residence, but it's just at her residence, so 1750 01:25:40,479 --> 01:25:44,240 Speaker 1: that okay. I mean, look, you don't have to necessarily 1751 01:25:44,240 --> 01:25:46,639 Speaker 1: go through the cable companies. That's kind of the traditional way. 1752 01:25:46,960 --> 01:25:50,760 Speaker 1: But there are some companies that are now offering wireless 1753 01:25:50,800 --> 01:25:53,360 Speaker 1: internet and this is all because of the new five 1754 01:25:53,439 --> 01:25:55,879 Speaker 1: G networks, even though they're offering them on a combination 1755 01:25:55,960 --> 01:25:59,439 Speaker 1: of five G and LTE. So one of them is 1756 01:25:59,520 --> 01:26:04,120 Speaker 1: team O Home Internet and this is put out by 1757 01:26:04,120 --> 01:26:06,839 Speaker 1: T Mobile. So you've heard of T Mobile, the wireless company. 1758 01:26:07,120 --> 01:26:10,479 Speaker 1: They have a box that you can install in your house. 1759 01:26:10,520 --> 01:26:12,920 Speaker 1: And when I say install, really that just means you 1760 01:26:13,040 --> 01:26:16,040 Speaker 1: literally plug this in to the wall and it pulls 1761 01:26:16,040 --> 01:26:19,760 Speaker 1: in a cellular signal. So it pulls Internet from the 1762 01:26:19,800 --> 01:26:24,320 Speaker 1: sky from the cellular system, and then it re sends 1763 01:26:24,320 --> 01:26:27,760 Speaker 1: it out as Wi Fi. So imagine it's basically the 1764 01:26:27,840 --> 01:26:31,240 Speaker 1: same box you've had for years underneath your TV, except 1765 01:26:31,240 --> 01:26:33,599 Speaker 1: there's no cable going into it from the ground. 1766 01:26:33,640 --> 01:26:34,720 Speaker 2: It's just wireless. 1767 01:26:34,760 --> 01:26:37,840 Speaker 1: It's pulling a cellular signal and then rebroadcasting that as 1768 01:26:37,920 --> 01:26:41,920 Speaker 1: Wi Fi. And this is best if you have a 1769 01:26:42,000 --> 01:26:46,800 Speaker 1: solid five G signal at your mom's house. And it's 1770 01:26:47,160 --> 01:26:49,800 Speaker 1: very inexpensive if you're doing auto pay. Wow, they just 1771 01:26:49,880 --> 01:26:51,479 Speaker 1: raise the price. You used to be twenty five Now 1772 01:26:51,479 --> 01:26:54,440 Speaker 1: it's thirty bucks a month. So you can check availability. 1773 01:26:54,439 --> 01:26:57,439 Speaker 1: If you go to t Mobile Home Internet, you can 1774 01:26:57,520 --> 01:27:03,880 Speaker 1: check availability there. I've not tested this one because it 1775 01:27:03,920 --> 01:27:08,960 Speaker 1: wasn't available at my home, but Verizon also has one, 1776 01:27:09,360 --> 01:27:12,479 Speaker 1: so Verizon Home Internet and this is five G now, 1777 01:27:12,560 --> 01:27:14,800 Speaker 1: their plans start at twenty five dollars a month. 1778 01:27:14,840 --> 01:27:16,240 Speaker 2: I don't know if that's if you have. 1779 01:27:16,320 --> 01:27:20,479 Speaker 1: Verizon for your cellular signal, but that is the same thing, 1780 01:27:20,760 --> 01:27:23,280 Speaker 1: except it's through Verizon. I did test this, and I 1781 01:27:23,360 --> 01:27:25,599 Speaker 1: tried this box out. It's very easy to plug it in. 1782 01:27:26,000 --> 01:27:28,599 Speaker 1: It puts out the Wi Fi signal and it's pretty good. 1783 01:27:28,960 --> 01:27:32,479 Speaker 1: So again, Verizon Home Internet and T Mobile Home Internet. 1784 01:27:33,040 --> 01:27:35,040 Speaker 1: Don't think AT and T has jumped on that yet. 1785 01:27:35,080 --> 01:27:36,880 Speaker 1: Now the second part of your question, are there any 1786 01:27:36,880 --> 01:27:41,720 Speaker 1: government programs with these two services? You could check out 1787 01:27:41,760 --> 01:27:46,040 Speaker 1: something called the Affordable Connectivity Program. This is an FCC 1788 01:27:46,240 --> 01:27:49,360 Speaker 1: benefit program. It gives a discount of up to thirty 1789 01:27:49,400 --> 01:27:54,040 Speaker 1: dollars a month towards Internet service for eligible households. What's 1790 01:27:54,080 --> 01:27:57,400 Speaker 1: an eligible household? Well, they have to be two hundred 1791 01:27:57,439 --> 01:28:02,479 Speaker 1: percent or below federal povert guidelines. There's also a bunch 1792 01:28:02,479 --> 01:28:05,040 Speaker 1: of criteria. Two of them are if they are on 1793 01:28:05,200 --> 01:28:09,520 Speaker 1: SNAP or Medicaid. So I'm not sure if mom qualifies 1794 01:28:09,560 --> 01:28:11,880 Speaker 1: for that, But Michael, those are a couple of things 1795 01:28:11,920 --> 01:28:15,400 Speaker 1: to look into and you can see if those work 1796 01:28:17,120 --> 01:28:19,920 Speaker 1: real quick before we go to break here. Amazon Music 1797 01:28:20,000 --> 01:28:23,360 Speaker 1: Unlimited the latest to raise prices. Prime members are now 1798 01:28:23,400 --> 01:28:25,599 Speaker 1: going to be paying ten dollars a month instead of nine. 1799 01:28:26,040 --> 01:28:28,960 Speaker 1: The family plan goes up from sixteen to seventeen dollars 1800 01:28:29,000 --> 01:28:31,200 Speaker 1: a month, and the annual prices where you can really 1801 01:28:31,200 --> 01:28:34,200 Speaker 1: save some money, those also went up as well. If 1802 01:28:34,240 --> 01:28:35,840 Speaker 1: you're a new customer, you're going to be paying the 1803 01:28:35,880 --> 01:28:38,720 Speaker 1: higher price. Now existing customers you'll probably see this on 1804 01:28:38,760 --> 01:28:41,800 Speaker 1: your next bill that will start on September nineteenth. So 1805 01:28:41,880 --> 01:28:46,360 Speaker 1: don't be surprised if your Amazon Music Unlimited subscription price 1806 01:28:46,520 --> 01:28:49,639 Speaker 1: goes up. All of these streaming services have been raising prices. 1807 01:28:49,960 --> 01:28:52,479 Speaker 1: I know Amazon really wants it to hold out, but 1808 01:28:52,960 --> 01:28:56,120 Speaker 1: pretty much at this point, every streaming service has raised 1809 01:28:56,120 --> 01:28:59,080 Speaker 1: prices in the past two years. All right, more of 1810 01:28:59,080 --> 01:29:01,439 Speaker 1: your calls coming up now at triple eight Rich one 1811 01:29:01,479 --> 01:29:01,880 Speaker 1: oh one. 1812 01:29:02,720 --> 01:29:05,120 Speaker 2: But first we're going to talk to Ben Shown of 1813 01:29:05,240 --> 01:29:07,360 Speaker 2: nine to five Google about. 1814 01:29:07,160 --> 01:29:09,880 Speaker 1: ADT self Set Up Security system. 1815 01:29:10,240 --> 01:29:12,360 Speaker 2: You are listening to rich on Tech. 1816 01:29:16,840 --> 01:29:19,800 Speaker 1: Welcome back to rich on Tech. Rich Demiro here talking 1817 01:29:19,880 --> 01:29:23,439 Speaker 1: technology with you. On the line is Ben Shown, senior 1818 01:29:23,560 --> 01:29:26,280 Speaker 1: editor at nine to five Google. Ben, thanks so much 1819 01:29:26,280 --> 01:29:26,800 Speaker 1: for joining me. 1820 01:29:27,200 --> 01:29:28,120 Speaker 7: Thanks for having me on. 1821 01:29:28,880 --> 01:29:32,400 Speaker 1: All right, so let's talk about your review of the 1822 01:29:32,600 --> 01:29:37,520 Speaker 1: ADT self set Up Security System. This is a departure 1823 01:29:37,560 --> 01:29:40,360 Speaker 1: from ADT, which we typically think of as having really 1824 01:29:40,520 --> 01:29:45,360 Speaker 1: super long contracts, professional installation. What is this system all about? 1825 01:29:45,800 --> 01:29:49,800 Speaker 15: Yeah, so self setup is what the name implies. You 1826 01:29:49,920 --> 01:29:53,120 Speaker 15: get the delivery to your house comes in a box. 1827 01:29:53,200 --> 01:29:55,479 Speaker 15: You can set everything up through an app. You can 1828 01:29:55,520 --> 01:29:58,559 Speaker 15: put it all in yourself honestly, it doesn't take that long. 1829 01:29:58,600 --> 01:30:00,360 Speaker 15: If you just have a few sensors and stuff, it 1830 01:30:00,439 --> 01:30:02,880 Speaker 15: might take half an hour. It's just a quick and 1831 01:30:02,920 --> 01:30:05,719 Speaker 15: easy setup, and really it's like a do it yourself 1832 01:30:05,800 --> 01:30:06,400 Speaker 15: kind of approach. 1833 01:30:07,320 --> 01:30:10,240 Speaker 1: And this is competing against something like Ring, but it 1834 01:30:10,280 --> 01:30:13,200 Speaker 1: also replaces what Google used to have for their own 1835 01:30:13,400 --> 01:30:14,040 Speaker 1: Nest Secure. 1836 01:30:14,960 --> 01:30:17,040 Speaker 15: Yeah, so it's similar to Rings simply save all of 1837 01:30:17,040 --> 01:30:19,920 Speaker 15: those But in terms of what Google had, they had 1838 01:30:20,040 --> 01:30:21,160 Speaker 15: something called Nest Secure. 1839 01:30:21,160 --> 01:30:23,719 Speaker 7: It launched several years ago. 1840 01:30:24,439 --> 01:30:27,080 Speaker 15: It was a standalone security system that was kind of 1841 01:30:27,080 --> 01:30:30,240 Speaker 15: designed to self monitor, so you could do everything yourself. 1842 01:30:30,240 --> 01:30:32,920 Speaker 15: It didn't have to be monitored by somebody, but you 1843 01:30:32,920 --> 01:30:38,559 Speaker 15: could get monitoring for monthly fee. Google discontinued it after 1844 01:30:38,920 --> 01:30:40,800 Speaker 15: a few years of not really doing anything with it, 1845 01:30:41,280 --> 01:30:45,160 Speaker 15: and just I think next year it's going to shut down. 1846 01:30:45,200 --> 01:30:46,920 Speaker 15: It won't be accessible through. 1847 01:30:46,800 --> 01:30:47,360 Speaker 7: The app anymore. 1848 01:30:47,400 --> 01:30:50,160 Speaker 15: It really won't be working anymore, which is a shame, 1849 01:30:50,200 --> 01:30:51,680 Speaker 15: and it kind of left a lot of people out 1850 01:30:51,680 --> 01:30:55,160 Speaker 15: to dry. But Google gave out discounts with ADT because 1851 01:30:55,200 --> 01:30:57,280 Speaker 15: they are heavily invested in this system. 1852 01:30:57,320 --> 01:30:58,439 Speaker 7: With ADT, it's a. 1853 01:30:58,400 --> 01:31:01,360 Speaker 15: Tightly integrated system and the point is for it to 1854 01:31:01,400 --> 01:31:04,280 Speaker 15: be a replacement because Google is not making their own. 1855 01:31:04,720 --> 01:31:08,080 Speaker 1: Explain the hardware is this hardware ADT hardware, is it 1856 01:31:08,160 --> 01:31:11,200 Speaker 1: Google hardware? Is it a combination? And what types of 1857 01:31:11,720 --> 01:31:15,160 Speaker 1: sensors and cameras can you get with the system. 1858 01:31:15,640 --> 01:31:18,760 Speaker 15: Yeah, so it is a combination of the two. The 1859 01:31:18,920 --> 01:31:22,080 Speaker 15: security hardware is primarily ADT. You have a hub from 1860 01:31:22,120 --> 01:31:25,040 Speaker 15: ADT that is the center of every setup, and then 1861 01:31:25,080 --> 01:31:28,200 Speaker 15: you have sensors which can be door and windows sensors, 1862 01:31:28,600 --> 01:31:31,920 Speaker 15: motion sensors. I think they have a fire alarm, but 1863 01:31:31,920 --> 01:31:36,439 Speaker 15: they also have just a bunch of different security and 1864 01:31:36,439 --> 01:31:38,960 Speaker 15: smart home sensors. Those are all made by ADT and 1865 01:31:38,960 --> 01:31:42,120 Speaker 15: they're all controlled by ADT's app. The Google side of 1866 01:31:42,160 --> 01:31:45,200 Speaker 15: it is your cameras, your doorbell, all of that will 1867 01:31:45,200 --> 01:31:50,400 Speaker 15: be provided by Google and everything comes together in Adyt's app. 1868 01:31:50,400 --> 01:31:53,040 Speaker 15: But you also of course have Google stuff in Google's app. 1869 01:31:54,280 --> 01:31:58,639 Speaker 15: But yeah, the two integrate together. And the big appeal 1870 01:31:58,680 --> 01:32:01,599 Speaker 15: really of that is that we if the ADT side 1871 01:32:01,600 --> 01:32:05,120 Speaker 15: of it, you can have your cameras from Google monitored 1872 01:32:05,160 --> 01:32:08,760 Speaker 15: by ADT professionals. So you sign up through ADT and 1873 01:32:08,800 --> 01:32:13,000 Speaker 15: then you get the ability for ADT people to keep 1874 01:32:13,040 --> 01:32:15,439 Speaker 15: an eye on your cameras use them for verification. If 1875 01:32:15,439 --> 01:32:18,400 Speaker 15: the system goes off, they will look at your feed 1876 01:32:18,560 --> 01:32:20,640 Speaker 15: and they will be able to say, oh, is this 1877 01:32:20,720 --> 01:32:22,679 Speaker 15: a false alarm? Oh do we need to send the police, 1878 01:32:22,680 --> 01:32:23,800 Speaker 15: Oh do we need to send fire. 1879 01:32:24,120 --> 01:32:27,360 Speaker 1: So there's an element of professional monitoring here in addition 1880 01:32:27,479 --> 01:32:31,400 Speaker 1: to the kind of app alerts and things exactly. 1881 01:32:31,479 --> 01:32:33,680 Speaker 15: Yeah, you have the option to do it completely on 1882 01:32:33,720 --> 01:32:39,000 Speaker 15: your own for no costs. But if you want monitoring, 1883 01:32:39,200 --> 01:32:42,720 Speaker 15: you can pay twenty five dollars for ADT's monitoring just 1884 01:32:42,840 --> 01:32:47,200 Speaker 15: of alarms, and then you can pay an extra fee 1885 01:32:47,240 --> 01:32:49,160 Speaker 15: on top of that, depending on how much storage you 1886 01:32:49,200 --> 01:32:50,559 Speaker 15: want for them to. 1887 01:32:50,520 --> 01:32:52,200 Speaker 7: Be able to tap into your Google feed. 1888 01:32:53,040 --> 01:32:55,920 Speaker 1: And if you didn't want ADT, if you just wanted 1889 01:32:55,960 --> 01:32:58,320 Speaker 1: to self host this sort of say, can you do 1890 01:32:58,400 --> 01:32:59,960 Speaker 1: this without paying anything month? 1891 01:33:00,920 --> 01:33:02,479 Speaker 15: Yeah, So if you want to use it completely on 1892 01:33:02,520 --> 01:33:05,120 Speaker 15: your own, kind of like Nest Secure was, you can 1893 01:33:05,200 --> 01:33:08,720 Speaker 15: use it like that. You'll end up getting monitoring for 1894 01:33:08,720 --> 01:33:10,599 Speaker 15: like the first month or so as a free trial, 1895 01:33:11,000 --> 01:33:13,280 Speaker 15: but after that you don't have to pay anything. You 1896 01:33:13,320 --> 01:33:16,000 Speaker 15: just pay for the cost of the hardware, which depends 1897 01:33:16,040 --> 01:33:16,840 Speaker 15: on the package you buy. 1898 01:33:17,720 --> 01:33:19,759 Speaker 1: So how was it to install this yourself? 1899 01:33:20,960 --> 01:33:23,519 Speaker 15: It was really easy. It takes, you know, like I said, 1900 01:33:23,520 --> 01:33:26,479 Speaker 15: about a half an hour or so. It's all really 1901 01:33:26,479 --> 01:33:28,760 Speaker 15: well put through the app. You'll set up the hub 1902 01:33:28,800 --> 01:33:31,639 Speaker 15: wherever you want it, and then you'll set up each sensor. 1903 01:33:32,120 --> 01:33:35,080 Speaker 15: And the cool thing especially is they will when you 1904 01:33:35,160 --> 01:33:38,120 Speaker 15: buy the system. When it comes you sign into your account, 1905 01:33:38,439 --> 01:33:40,800 Speaker 15: it will show everything you bought already in the app. 1906 01:33:40,840 --> 01:33:41,840 Speaker 7: You just have to pair it. 1907 01:33:42,479 --> 01:33:44,720 Speaker 1: So why do you think Google is doing this? Why 1908 01:33:44,720 --> 01:33:46,760 Speaker 1: do you think they're partnering with ADT? I mean it's 1909 01:33:46,760 --> 01:33:49,360 Speaker 1: a pretty big company. Obviously, I get the name recognition, 1910 01:33:49,760 --> 01:33:52,600 Speaker 1: but it seems like when I think of ADT, I 1911 01:33:52,640 --> 01:33:56,360 Speaker 1: think of big, long contract, very expensive. Maybe they come 1912 01:33:56,360 --> 01:33:58,320 Speaker 1: to your house to install it, which is nice. I 1913 01:33:58,320 --> 01:34:01,760 Speaker 1: mean professional installation always nice. But this is kind of 1914 01:34:01,800 --> 01:34:03,840 Speaker 1: like a one to eighty from everything they've done in 1915 01:34:03,880 --> 01:34:04,320 Speaker 1: the past. 1916 01:34:04,680 --> 01:34:06,840 Speaker 7: Yeah, I think it's kind of a benefit for everybody. 1917 01:34:07,840 --> 01:34:10,160 Speaker 15: I think ADT realizes that a lot of people don't 1918 01:34:10,160 --> 01:34:13,639 Speaker 15: want those long contracts, they don't want professional installation and 1919 01:34:13,720 --> 01:34:16,320 Speaker 15: you know, really expensive hardware. They sometimes they just want 1920 01:34:16,640 --> 01:34:18,880 Speaker 15: to know when their door has been tripped or something 1921 01:34:18,960 --> 01:34:21,880 Speaker 15: like that, and this makes that way more affordable and 1922 01:34:21,920 --> 01:34:24,880 Speaker 15: way easier to do uh. And I think Google's benefit 1923 01:34:25,000 --> 01:34:27,600 Speaker 15: for it is it puts Nest hardware in front of 1924 01:34:27,600 --> 01:34:29,840 Speaker 15: a lot more people because ADT, like you said, is 1925 01:34:29,840 --> 01:34:32,840 Speaker 15: a really recognizable brand and has a lot of people 1926 01:34:33,000 --> 01:34:35,280 Speaker 15: already in it's ecosystem. 1927 01:34:36,160 --> 01:34:38,719 Speaker 1: What about the track record of Google? We always speak 1928 01:34:38,760 --> 01:34:41,680 Speaker 1: about this. You know, Google has a history of you know, 1929 01:34:41,800 --> 01:34:44,000 Speaker 1: coming out with the product, supporting it for a while, 1930 01:34:44,040 --> 01:34:46,720 Speaker 1: and then kind of moving on or changing gears. Do 1931 01:34:46,760 --> 01:34:48,160 Speaker 1: you see that happening with this. 1932 01:34:49,479 --> 01:34:51,200 Speaker 7: That is a totally valid concern. 1933 01:34:51,439 --> 01:34:54,920 Speaker 15: I think the things that make it a. 1934 01:34:54,840 --> 01:34:57,120 Speaker 7: Little easier to trust in is won the eighty T name. 1935 01:34:57,160 --> 01:35:00,240 Speaker 15: Because ADT supports their products for years and years and years. 1936 01:35:01,120 --> 01:35:05,840 Speaker 15: You can replace things over time. And also Google actually 1937 01:35:05,880 --> 01:35:08,360 Speaker 15: does have a really good track record with supporting most 1938 01:35:08,479 --> 01:35:13,400 Speaker 15: Nest products. For instance, the nestcam that was released back 1939 01:35:13,439 --> 01:35:16,799 Speaker 15: in twenty fifteen, like a long time ago at this point, 1940 01:35:17,200 --> 01:35:20,000 Speaker 15: is still working. It's still getting updates today, and it 1941 01:35:20,160 --> 01:35:22,960 Speaker 15: actually will be poorted pretty soon into the Google Home app, 1942 01:35:23,240 --> 01:35:26,400 Speaker 15: so it'll work the same way as the modern mess cameras. 1943 01:35:27,040 --> 01:35:30,040 Speaker 1: I'm looking at some of the pricing on the ADT website, 1944 01:35:30,160 --> 01:35:32,839 Speaker 1: and if you start the kind of the cheapest package 1945 01:35:32,840 --> 01:35:35,519 Speaker 1: starts about one hundred and seventy five dollars with monitoring 1946 01:35:35,560 --> 01:35:38,479 Speaker 1: at twenty five. Then you've got this starter package which 1947 01:35:38,520 --> 01:35:41,519 Speaker 1: is four hundred and eight dollars plus thirty five dollars 1948 01:35:41,600 --> 01:35:44,120 Speaker 1: a month for monitoring, which I'm guessing that's the camera, 1949 01:35:44,520 --> 01:35:47,160 Speaker 1: and then a premium package for about five hundred dollars 1950 01:35:47,520 --> 01:35:51,120 Speaker 1: and that includes things like motion sensors, door and windows sensors, 1951 01:35:51,920 --> 01:35:55,519 Speaker 1: a Google Nest Hub, a Google Nest doorbell, a yard sign. 1952 01:35:56,640 --> 01:36:00,519 Speaker 1: Are people kind of comfortable with this idea of the 1953 01:36:00,600 --> 01:36:02,960 Speaker 1: DIY security system? 1954 01:36:03,200 --> 01:36:03,439 Speaker 12: Yeah? 1955 01:36:03,479 --> 01:36:06,760 Speaker 15: I think for some people doing it professionally will matter, 1956 01:36:06,840 --> 01:36:09,960 Speaker 15: will be important because you know it's securing your home, 1957 01:36:10,080 --> 01:36:12,759 Speaker 15: so it is an important thing. I think the appeal 1958 01:36:12,840 --> 01:36:14,240 Speaker 15: of this, like I said, is you know you're not 1959 01:36:14,320 --> 01:36:16,920 Speaker 15: signing a contract. It's something you can do yourself, which 1960 01:36:17,000 --> 01:36:18,599 Speaker 15: you know a lot of people are looking for that, 1961 01:36:19,040 --> 01:36:21,519 Speaker 15: and it's and it's just more affordable because you can 1962 01:36:21,800 --> 01:36:24,599 Speaker 15: do all of this really at a discount, Like you 1963 01:36:24,640 --> 01:36:28,200 Speaker 15: can create your setup the way you want it because 1964 01:36:28,240 --> 01:36:30,519 Speaker 15: the packages, yes start at you know, one hundred and 1965 01:36:30,560 --> 01:36:34,160 Speaker 15: seventy dollars, but you can choose exactly how many censors 1966 01:36:34,240 --> 01:36:38,080 Speaker 15: you want exactly how many the yard sign the stickers. 1967 01:36:37,600 --> 01:36:40,160 Speaker 7: All of that. It is completely up to you and 1968 01:36:40,200 --> 01:36:41,639 Speaker 7: you can customize it however you want. 1969 01:36:42,520 --> 01:36:44,760 Speaker 1: So for the money, who do you like best? Do 1970 01:36:44,800 --> 01:36:47,479 Speaker 1: you like ring? Do you like what Google's doing with 1971 01:36:47,520 --> 01:36:50,720 Speaker 1: ADT or simply Safe or is there another solution out 1972 01:36:50,760 --> 01:36:51,920 Speaker 1: there that you think is best. 1973 01:36:52,360 --> 01:36:54,720 Speaker 15: Actually I have trouble coming up with the idea of 1974 01:36:54,760 --> 01:36:56,960 Speaker 15: some ideal DIY security system. 1975 01:36:56,960 --> 01:36:58,679 Speaker 7: I don't think there is anything that's ideal. 1976 01:36:59,320 --> 01:37:02,040 Speaker 15: I really do like ADP is set up, though, because 1977 01:37:02,360 --> 01:37:04,920 Speaker 15: you have the option to just use it on its own. 1978 01:37:05,840 --> 01:37:08,000 Speaker 15: I was using a simply Safe system for a while, 1979 01:37:08,240 --> 01:37:11,519 Speaker 15: and really a lot of the good features are locked 1980 01:37:11,560 --> 01:37:15,519 Speaker 15: behind the subscription. But with this system for ADT, the 1981 01:37:15,560 --> 01:37:19,519 Speaker 15: only thing that you're paying for that monthly subscription is 1982 01:37:19,560 --> 01:37:22,720 Speaker 15: the monitoring. Everything else, the automations and the app to 1983 01:37:22,720 --> 01:37:26,720 Speaker 15: tie in with Google Nest, everything is still working even 1984 01:37:26,720 --> 01:37:27,800 Speaker 15: if you don't pay for it. 1985 01:37:29,200 --> 01:37:31,160 Speaker 1: Any other things that you found in the course of 1986 01:37:31,200 --> 01:37:33,280 Speaker 1: your review that you want to mention that you think 1987 01:37:33,280 --> 01:37:36,080 Speaker 1: people should know about, I think. 1988 01:37:35,960 --> 01:37:38,200 Speaker 15: The only thing you should know about is that the 1989 01:37:38,400 --> 01:37:42,439 Speaker 15: hub the keypad is not the most user friendly interface 1990 01:37:42,479 --> 01:37:43,000 Speaker 15: in the world. 1991 01:37:43,560 --> 01:37:45,559 Speaker 7: So it's going to be a little tricky when you 1992 01:37:45,560 --> 01:37:46,400 Speaker 7: have a guest come over. 1993 01:37:47,320 --> 01:37:49,600 Speaker 1: Ah, okay, that's actually one of the few times that 1994 01:37:49,680 --> 01:37:52,800 Speaker 1: my alarm system was tripped, was a house guest and 1995 01:37:52,880 --> 01:37:56,400 Speaker 1: they weren't able to turn off the alarm quickly enough. 1996 01:37:56,600 --> 01:37:58,400 Speaker 1: It wasn't this system, but I guess it can happen 1997 01:37:58,479 --> 01:38:00,400 Speaker 1: with any of them. So if you're not too familiar 1998 01:38:00,400 --> 01:38:03,559 Speaker 1: with that process, All right, Ben, how can folks find 1999 01:38:03,560 --> 01:38:04,160 Speaker 1: you online? 2000 01:38:04,920 --> 01:38:06,640 Speaker 7: Oh? You can find me every day at nine to 2001 01:38:06,720 --> 01:38:07,719 Speaker 7: five Google dot com. 2002 01:38:07,760 --> 01:38:12,639 Speaker 15: And I'm also on Twitter, threads, Instagram, everything else at Nexus. 2003 01:38:12,680 --> 01:38:15,920 Speaker 1: Ben ben Shone, Senior editor at nine to five Google. 2004 01:38:15,960 --> 01:38:17,240 Speaker 1: Thanks so much for joining me today. 2005 01:38:17,760 --> 01:38:19,759 Speaker 7: Thanks for having me more rich. 2006 01:38:19,600 --> 01:38:20,920 Speaker 1: On Tech head in your way. If you have a 2007 01:38:21,000 --> 01:38:23,680 Speaker 1: question about technology, give me a call. It's triple eight 2008 01:38:23,960 --> 01:38:27,040 Speaker 1: Rich one oh one. That's eight eight eight seven four 2009 01:38:27,080 --> 01:38:36,040 Speaker 1: to two or one zero one. Welcome back to rich 2010 01:38:36,120 --> 01:38:40,760 Speaker 1: on Tech. Rich Demiro here talking technology with you. What 2011 01:38:40,880 --> 01:38:44,479 Speaker 1: a great show it's been so far, but there's still more. 2012 01:38:45,520 --> 01:38:45,880 Speaker 2: All right. 2013 01:38:45,960 --> 01:38:48,800 Speaker 1: So there is a feature on my website richon Tech 2014 01:38:48,880 --> 01:38:52,200 Speaker 1: dot tv where you are able to leave me a voicemail. 2015 01:38:52,840 --> 01:38:56,400 Speaker 1: And uh, you've done that, so Adam, can we play 2016 01:38:56,400 --> 01:38:58,320 Speaker 1: one of these voicemails. 2017 01:38:58,360 --> 01:39:03,679 Speaker 16: What is a good free computer cleaner? 2018 01:39:04,400 --> 01:39:07,519 Speaker 2: Oh, good question. A couple of them. 2019 01:39:07,560 --> 01:39:11,200 Speaker 1: This was actually emailed to me several years ago by 2020 01:39:11,360 --> 01:39:14,320 Speaker 1: someone who does this on a daily basis, cleans out computers. 2021 01:39:14,320 --> 01:39:17,160 Speaker 1: And these are the programs that they recommended that I 2022 01:39:17,200 --> 01:39:21,839 Speaker 1: should recommend. So one of them is called C Cleaner, 2023 01:39:22,720 --> 01:39:26,879 Speaker 1: and this is they say the world's most popular PC cleaner. 2024 01:39:27,439 --> 01:39:28,599 Speaker 2: And there's a free version. 2025 01:39:28,720 --> 01:39:32,439 Speaker 1: Obviously there's a it's a freemium model, like everything works 2026 01:39:32,479 --> 01:39:34,320 Speaker 1: on a freemium model. You can get it for free, 2027 01:39:34,640 --> 01:39:36,240 Speaker 1: but of course they would like you to pay to 2028 01:39:36,280 --> 01:39:39,559 Speaker 1: get more features. But the free version will do the 2029 01:39:39,600 --> 01:39:43,120 Speaker 1: basics and try to get some of these things off 2030 01:39:43,200 --> 01:39:47,360 Speaker 1: your computer and cleaned up. So C Cleaner is number one. 2031 01:39:48,680 --> 01:39:53,479 Speaker 1: Then you've got this product called super Anti Spyware dot 2032 01:39:53,520 --> 01:39:57,479 Speaker 1: Com and that's if you've got some spyware on your computer, 2033 01:39:58,040 --> 01:40:00,200 Speaker 1: you can check to see if you've got things is 2034 01:40:00,240 --> 01:40:06,040 Speaker 1: going on there. And so again that's super Antispyware dot Com. 2035 01:40:06,520 --> 01:40:11,280 Speaker 1: And finally from malware bytes, they've got ADW Cleaner. I 2036 01:40:11,320 --> 01:40:15,320 Speaker 1: believe this was its own program, but malware bytes purchase them, 2037 01:40:15,680 --> 01:40:18,680 Speaker 1: and malware Bytes I also recommend for kind of a 2038 01:40:18,760 --> 01:40:21,160 Speaker 1: cleaning program too. They've got their you know, if you 2039 01:40:21,200 --> 01:40:23,599 Speaker 1: just download malware bytes, that's kind of the same as 2040 01:40:23,640 --> 01:40:27,000 Speaker 1: super anti spyware. So those are three good things to 2041 01:40:27,040 --> 01:40:30,080 Speaker 1: get you started that should help you clean up your computer. 2042 01:40:30,200 --> 01:40:31,760 Speaker 1: The other thing you can do just on your own 2043 01:40:31,960 --> 01:40:35,439 Speaker 1: is go into your list of programs and uninstall any 2044 01:40:35,520 --> 01:40:39,760 Speaker 1: program that you don't recognize or use anymore. Restart your 2045 01:40:39,760 --> 01:40:43,519 Speaker 1: computer after that same thing goes for your extensions on Chrome. 2046 01:40:43,560 --> 01:40:46,280 Speaker 1: If you look at your Chrome toolbar on your web 2047 01:40:46,280 --> 01:40:49,679 Speaker 1: browser or Edge, there should be a little puzzle piece. 2048 01:40:50,160 --> 01:40:53,280 Speaker 1: You tap that it's extensions, scroll down to where it 2049 01:40:53,280 --> 01:40:56,400 Speaker 1: says manage extensions and remove the ones that you no 2050 01:40:56,479 --> 01:41:01,000 Speaker 1: longer use, know or recognize. Good questions for leaving the voicemail? 2051 01:41:01,000 --> 01:41:01,639 Speaker 1: Do we have another one? 2052 01:41:01,640 --> 01:41:08,519 Speaker 16: Adam looking for a website to cancel background noises to 2053 01:41:08,720 --> 01:41:11,719 Speaker 16: hear a conversation in a video. 2054 01:41:13,120 --> 01:41:16,200 Speaker 1: I love how meta this question is because there are 2055 01:41:16,280 --> 01:41:18,360 Speaker 1: background conversations in his. 2056 01:41:19,800 --> 01:41:20,200 Speaker 2: Question. 2057 01:41:20,479 --> 01:41:25,679 Speaker 1: So was that a joke? I don't think so, that's 2058 01:41:25,920 --> 01:41:29,360 Speaker 1: I love that, Okay. I will tell you this is 2059 01:41:29,360 --> 01:41:31,599 Speaker 1: the best kept secret in the world, and you're gonna 2060 01:41:31,640 --> 01:41:35,160 Speaker 1: love this. It's called Is there even a name? For 2061 01:41:35,200 --> 01:41:39,760 Speaker 1: this thing I don't even know. It's called Adobe Adobe 2062 01:41:39,840 --> 01:41:44,320 Speaker 1: Enhance and it's a free tool. It removes noise from 2063 01:41:44,479 --> 01:41:47,840 Speaker 1: voice recordings with speech enhancement. And I'm not kidding. This 2064 01:41:47,880 --> 01:41:52,760 Speaker 1: thing is absolutely fantastic. You can upload audio files. You 2065 01:41:52,800 --> 01:41:57,000 Speaker 1: get one hour a day duration, five hundred megabytes maximum 2066 01:41:57,040 --> 01:42:00,760 Speaker 1: size and three hours total daily limit. You drag and 2067 01:42:00,880 --> 01:42:03,880 Speaker 1: drop and it will work its magic. It uses AI 2068 01:42:04,120 --> 01:42:08,000 Speaker 1: or whatever it does, and it is quite incredible to 2069 01:42:08,080 --> 01:42:11,759 Speaker 1: find it. You go to podcast dot Adobe dot com 2070 01:42:11,880 --> 01:42:15,599 Speaker 1: slash enhance and you can find it there and. 2071 01:42:15,560 --> 01:42:17,680 Speaker 2: It is just quite incredible. 2072 01:42:18,320 --> 01:42:22,400 Speaker 1: So that will remove the background information and it works 2073 01:42:22,520 --> 01:42:25,880 Speaker 1: really really well. All right, I've got a couple more questions. 2074 01:42:25,880 --> 01:42:27,200 Speaker 1: Did I email you another question? 2075 01:42:27,520 --> 01:42:27,720 Speaker 7: Or no? 2076 01:42:28,080 --> 01:42:29,760 Speaker 2: I don't think I did? Did I you did? 2077 01:42:29,840 --> 01:42:29,960 Speaker 7: Oh? 2078 01:42:30,000 --> 01:42:30,280 Speaker 2: I did? 2079 01:42:30,360 --> 01:42:30,519 Speaker 12: Oh? 2080 01:42:30,600 --> 01:42:33,679 Speaker 1: Okay, let's hear another. We get so many questions via email, Adam, 2081 01:42:33,760 --> 01:42:34,200 Speaker 1: go ahead. 2082 01:42:34,320 --> 01:42:36,400 Speaker 14: We have an email here from Jacqueline. 2083 01:42:36,479 --> 01:42:36,840 Speaker 2: What up? 2084 01:42:36,960 --> 01:42:39,559 Speaker 14: Jacqueline? Jacqueline says, is there a safe way to get 2085 01:42:39,600 --> 01:42:42,320 Speaker 14: all my years of photos safely off of my phone 2086 01:42:42,400 --> 01:42:45,960 Speaker 14: and iPad? I enjoy your TV tips. Thanks so rich. 2087 01:42:46,080 --> 01:42:49,080 Speaker 14: Jacqueline has to destroy some evidence, I guess can you 2088 01:42:49,080 --> 01:42:49,400 Speaker 14: help her? 2089 01:42:51,000 --> 01:42:51,439 Speaker 2: Let's see. 2090 01:42:51,439 --> 01:42:53,920 Speaker 1: Okay, I just got a new gadget, so this is 2091 01:42:53,920 --> 01:42:56,040 Speaker 1: a this is a very This might be the all 2092 01:42:56,120 --> 01:42:59,360 Speaker 1: time most popular question I've ever gotten in my history 2093 01:42:59,360 --> 01:43:03,360 Speaker 1: of reporting on technology. 2094 01:43:03,439 --> 01:43:05,760 Speaker 2: So basically, you see these ads. 2095 01:43:05,400 --> 01:43:07,599 Speaker 1: On late night TV and on the web for these 2096 01:43:07,640 --> 01:43:10,000 Speaker 1: little USB drives you can plug into your phone. I 2097 01:43:10,000 --> 01:43:14,360 Speaker 1: don't like any of those except for a couple. PNY 2098 01:43:14,840 --> 01:43:17,520 Speaker 1: just came out with a new one. You might recognize PNY. 2099 01:43:18,439 --> 01:43:21,400 Speaker 1: They make a lot of great memory type products. This 2100 01:43:21,479 --> 01:43:25,639 Speaker 1: is called the Duo link iOS USB three point two 2101 01:43:25,720 --> 01:43:29,760 Speaker 1: dual flash drive. Say that three times fast. It comes 2102 01:43:29,800 --> 01:43:32,800 Speaker 1: in sixty four one or two hundred and fifty six 2103 01:43:32,840 --> 01:43:36,160 Speaker 1: gigabyte variants, and you plug this into the bottom of 2104 01:43:36,200 --> 01:43:41,439 Speaker 1: your phone and you can transfer your photos from your 2105 01:43:41,520 --> 01:43:44,559 Speaker 1: phone to this drive. So on one side of this 2106 01:43:44,680 --> 01:43:47,240 Speaker 1: drive is a little lightning port, which is what goes 2107 01:43:47,240 --> 01:43:49,920 Speaker 1: into the bottom of the iPhone currently that's set to 2108 01:43:50,000 --> 01:43:53,479 Speaker 1: switch with the iPhone fifteen to USBC. And then the 2109 01:43:53,479 --> 01:43:56,799 Speaker 1: other side plugs into your computer, so you can basically 2110 01:43:56,840 --> 01:43:59,760 Speaker 1: free up the space or back up your photos by 2111 01:43:59,760 --> 01:44:01,520 Speaker 1: play lugging this into. 2112 01:44:03,320 --> 01:44:04,000 Speaker 2: Your iPhone. 2113 01:44:04,760 --> 01:44:07,320 Speaker 1: Now, remember I do like you to have your photos 2114 01:44:07,360 --> 01:44:09,439 Speaker 1: in several places, so don't just put it on this 2115 01:44:09,560 --> 01:44:12,120 Speaker 1: drive and have that as your only place. You should 2116 01:44:12,120 --> 01:44:14,320 Speaker 1: also back these up to the cloud. If you're an 2117 01:44:14,360 --> 01:44:17,840 Speaker 1: Amazon Prime member, you can use Amazon Photos for free 2118 01:44:18,360 --> 01:44:20,200 Speaker 1: unlimited to upload. 2119 01:44:19,840 --> 01:44:21,759 Speaker 2: As long as you keep paying for Amazon Prime. 2120 01:44:22,280 --> 01:44:25,800 Speaker 1: Again, that's called the duo link iOS USB three point 2121 01:44:25,880 --> 01:44:28,920 Speaker 1: two dual flash drive. That's what I'd recommend to get 2122 01:44:28,920 --> 01:44:32,240 Speaker 1: those off your phone. Sand Disc also makes something similar. 2123 01:44:32,960 --> 01:44:36,400 Speaker 1: I'll put this all on my website at richontech dot TV. 2124 01:44:36,439 --> 01:44:39,519 Speaker 1: All right, let's get to the feedback. Now, these are 2125 01:44:39,560 --> 01:44:40,800 Speaker 1: things that you have emailed me. 2126 01:44:41,640 --> 01:44:42,240 Speaker 2: Let's see. 2127 01:44:42,439 --> 01:44:45,280 Speaker 1: Aaron says, thank you for mentioning about the computer and 2128 01:44:45,320 --> 01:44:49,880 Speaker 1: malware advertisement scam for tech support. As I mentioned two 2129 01:44:49,880 --> 01:44:52,920 Speaker 1: weeks ago, this happened to me. Thank you for your 2130 01:44:52,960 --> 01:44:56,160 Speaker 1: advice on helping me fix the problem. Aaron, That's why 2131 01:44:56,160 --> 01:44:58,120 Speaker 1: I mentioned this stuff because you never know when it's 2132 01:44:58,160 --> 01:45:01,000 Speaker 1: going to happen to me. Page says, I'm glad you 2133 01:45:01,080 --> 01:45:04,080 Speaker 1: decided to answer the email about how to load a 2134 01:45:04,120 --> 01:45:07,919 Speaker 1: file onto a flash drive. Please don't assume everyone's a techie. 2135 01:45:08,280 --> 01:45:11,320 Speaker 1: Sometimes your answers to people get too technical when the 2136 01:45:11,360 --> 01:45:14,400 Speaker 1: person just needs the basics. Oh wow, Okay, that was 2137 01:45:14,439 --> 01:45:16,479 Speaker 1: like a kind of like a nice like a compliment, 2138 01:45:16,520 --> 01:45:19,800 Speaker 1: but also like a don't do that again. I listen 2139 01:45:19,880 --> 01:45:22,559 Speaker 1: every week. I'm glad you took over the show. Thanks Page, 2140 01:45:22,640 --> 01:45:25,719 Speaker 1: Thank you Paige for the reminder. No not everyone's a techee. 2141 01:45:25,720 --> 01:45:30,400 Speaker 1: I definitely agree with that. Let's see. Jim says, hey, Rich, 2142 01:45:30,439 --> 01:45:33,360 Speaker 1: you can also turn off Bluetooth completely by asking Siri 2143 01:45:33,439 --> 01:45:35,680 Speaker 1: to turn off Bluetooth. That's the same as going into 2144 01:45:35,760 --> 01:45:37,000 Speaker 1: settings and turning it off. 2145 01:45:37,439 --> 01:45:38,120 Speaker 2: Thank you, Jim. 2146 01:45:38,560 --> 01:45:40,920 Speaker 1: I would have to test that, but yes, if it 2147 01:45:41,000 --> 01:45:43,240 Speaker 1: turns it off in the settings, that would be great. 2148 01:45:44,360 --> 01:45:47,040 Speaker 1: That's one way to do it for sure. You can 2149 01:45:47,080 --> 01:45:49,639 Speaker 1: also ask Siri to restart your phone. That's very handy. 2150 01:45:50,000 --> 01:45:53,519 Speaker 1: Angela's commenting on the California driver's license. She says, I 2151 01:45:53,560 --> 01:45:55,280 Speaker 1: would like it if I could put it in my phone. 2152 01:45:55,320 --> 01:45:57,960 Speaker 1: The less stuff in my physical wallet, the better. One 2153 01:45:58,040 --> 01:46:02,879 Speaker 1: hundred percent agree, Angela. I can't wait to have everything digital. 2154 01:46:03,320 --> 01:46:05,519 Speaker 1: I literally carry no keys. I will tell you that 2155 01:46:05,560 --> 01:46:07,599 Speaker 1: it's amazing. So the only thing I carry that's that's 2156 01:46:07,640 --> 01:46:11,360 Speaker 1: physical is a little bit of cash sometimes, you know, 2157 01:46:11,479 --> 01:46:15,800 Speaker 1: don't just sometimes like a dollar, a credit card and 2158 01:46:15,840 --> 01:46:19,760 Speaker 1: a debit card and then my driver's license, and Jim says, 2159 01:46:19,840 --> 01:46:22,840 Speaker 1: outstanding show today. Thank you, Be safe and stay dry 2160 01:46:22,920 --> 01:46:25,280 Speaker 1: during the hurricane. We'll leave it there. If you can 2161 01:46:25,320 --> 01:46:26,799 Speaker 1: believe it. That's going to do it for this episode 2162 01:46:26,840 --> 01:46:28,680 Speaker 1: of the show. You can find links to everything I 2163 01:46:28,720 --> 01:46:31,040 Speaker 1: mentioned on my website. Just go to rich on tech 2164 01:46:31,240 --> 01:46:35,400 Speaker 1: dot tv. This is show number thirty three. Next week 2165 01:46:35,400 --> 01:46:37,439 Speaker 1: we're going to talk to a security expert about the 2166 01:46:37,439 --> 01:46:40,000 Speaker 1: most important things you should know about AI and hacking. 2167 01:46:40,360 --> 01:46:42,439 Speaker 1: Plus we'll get an update on where we are with 2168 01:46:42,600 --> 01:46:46,800 Speaker 1: evs and the progress we're making on batteries. My name 2169 01:46:46,840 --> 01:46:49,160 Speaker 1: is Rich Dmiro. You can find me on social media. 2170 01:46:49,280 --> 01:46:52,639 Speaker 1: I am at rich on tech. Thank you so much 2171 01:46:52,680 --> 01:46:54,880 Speaker 1: for listening. There are so many ways you can spend 2172 01:46:54,920 --> 01:46:57,400 Speaker 1: your time. I do appreciate you spending it right here 2173 01:46:57,400 --> 01:47:01,800 Speaker 1: with me. Thanks to everyone who makes this possible, including 2174 01:47:02,120 --> 01:47:05,439 Speaker 1: producer Adam there in the booth today. My name is 2175 01:47:05,479 --> 01:47:08,120 Speaker 1: Rich DeMuro. I will talk to you real soon. Please 2176 01:47:08,160 --> 01:47:10,040 Speaker 1: stay safe out there. Thanks for listening.