1 00:00:05,280 --> 00:00:07,480 Speaker 1: Hey, this is Adie and Samantha and welcome stuff. 2 00:00:07,480 --> 00:00:19,599 Speaker 2: I've never told you a production of iHeartRadio, and we 3 00:00:19,680 --> 00:00:23,320 Speaker 2: are once again thrilled to be joined by the wonderful, 4 00:00:23,680 --> 00:00:25,239 Speaker 2: the magnificent. 5 00:00:24,680 --> 00:00:28,800 Speaker 3: The majestic Bridget Todd. Welcome Bridget, Thank you for having 6 00:00:28,800 --> 00:00:31,040 Speaker 3: me back. So excited to chat with you all today. 7 00:00:31,160 --> 00:00:34,640 Speaker 3: Happy holiday season, kind of sort of, I guess we're 8 00:00:35,159 --> 00:00:36,120 Speaker 3: sort of getting. 9 00:00:35,800 --> 00:00:38,879 Speaker 1: There, kind of getting there yet we are we are. 10 00:00:39,479 --> 00:00:42,280 Speaker 2: I have that weird feeling of like before you get 11 00:00:42,280 --> 00:00:43,880 Speaker 2: on like a school break or something. 12 00:00:43,920 --> 00:00:47,320 Speaker 4: Today, right, we are trying to like get together and 13 00:00:47,360 --> 00:00:50,200 Speaker 4: do all the things very quickly. 14 00:00:50,680 --> 00:00:55,040 Speaker 2: Yes, so we can actually maybe take a break. How 15 00:00:55,080 --> 00:00:56,880 Speaker 2: have you been, Bridget do you have? Have you had 16 00:00:56,880 --> 00:00:58,800 Speaker 2: any breaks or any breaks coming up? 17 00:00:59,320 --> 00:01:02,600 Speaker 3: Not really breaks. I did spend a nice weekend in 18 00:01:02,760 --> 00:01:06,000 Speaker 3: one of my favorite places, Woodstock, New York. I don't 19 00:01:06,000 --> 00:01:08,520 Speaker 3: know if anyone has been to that area, like upstate 20 00:01:08,560 --> 00:01:12,800 Speaker 3: New York, Catskills, Woodstock. It's so lovely. I try to 21 00:01:12,840 --> 00:01:15,880 Speaker 3: get up there once a fall season to like look 22 00:01:15,920 --> 00:01:19,680 Speaker 3: at the leaves. It's so nice. Yeah, I'm also looking 23 00:01:19,720 --> 00:01:23,040 Speaker 3: forward to Thanksgiving. I am also in that vibe where 24 00:01:23,760 --> 00:01:25,919 Speaker 3: you know when you officially start being like, let's circle 25 00:01:25,920 --> 00:01:28,119 Speaker 3: back in January, let's talk about it in the new year. 26 00:01:28,800 --> 00:01:31,319 Speaker 3: I'm in that vibe. I'm like, if it wasn't on 27 00:01:31,360 --> 00:01:35,200 Speaker 3: my radar by now, it's certainly not going on my radar. 28 00:01:35,080 --> 00:01:36,199 Speaker 1: Now, right. 29 00:01:37,520 --> 00:01:40,319 Speaker 2: Yes, I am with you, although we might be circling 30 00:01:40,360 --> 00:01:43,240 Speaker 2: back with you about coming back and talking about more 31 00:01:43,240 --> 00:01:45,080 Speaker 2: Scream stuff because that was so fun. 32 00:01:45,640 --> 00:01:49,280 Speaker 3: I saw you did the Scream six episode and I 33 00:01:49,400 --> 00:01:53,920 Speaker 3: watched the Scream version that you said was like Harvey 34 00:01:53,960 --> 00:01:57,160 Speaker 3: Weinstein esque. I thought that was a really inspired tick. 35 00:01:57,280 --> 00:02:00,480 Speaker 3: I don't want to give anything away, but I would 36 00:02:00,560 --> 00:02:02,760 Speaker 3: never have if you had not said that, I would 37 00:02:02,760 --> 00:02:04,680 Speaker 3: not have been watching with an eye for that. And 38 00:02:04,800 --> 00:02:07,000 Speaker 3: I was like, oh my god, what an inspired take. 39 00:02:09,440 --> 00:02:13,920 Speaker 2: Thank you you are now my breast friend. Get out. No, 40 00:02:14,000 --> 00:02:16,960 Speaker 2: I'm just kidding. No, we might be doing some more 41 00:02:17,280 --> 00:02:18,320 Speaker 2: content around. 42 00:02:18,000 --> 00:02:20,440 Speaker 1: That, so you know, yeah, we're still looking at it. 43 00:02:20,680 --> 00:02:25,760 Speaker 2: Yes, yes, it's yes. But in the meantime, speaking of 44 00:02:25,800 --> 00:02:30,519 Speaker 2: the holidays, this is a topic I know nothing about. 45 00:02:30,600 --> 00:02:32,960 Speaker 2: I am very excited to learn about it, and it 46 00:02:33,000 --> 00:02:35,240 Speaker 2: does relate. So can you tell us what are we 47 00:02:35,280 --> 00:02:36,760 Speaker 2: talking about today, Bridget. 48 00:02:36,960 --> 00:02:39,760 Speaker 3: Yes, So with the holiday season, sort of being here. 49 00:02:40,600 --> 00:02:43,480 Speaker 3: It always makes me think of my least favorite activity, 50 00:02:43,520 --> 00:02:46,640 Speaker 3: which is holiday shopping. I hate holiday shopping. I don't 51 00:02:46,680 --> 00:02:48,640 Speaker 3: like doing it. It's such a pain in the butt. 52 00:02:49,120 --> 00:02:51,200 Speaker 3: But I have a question, kind of a related question 53 00:02:51,240 --> 00:02:54,280 Speaker 3: for both of you. Have you ever watched QVC or 54 00:02:54,280 --> 00:02:55,360 Speaker 3: the Home Shopping Network? 55 00:02:55,600 --> 00:02:59,880 Speaker 2: I think I have in sort of the parody, like 56 00:03:00,040 --> 00:03:02,520 Speaker 2: I've seen parodies of it more than i've watched it. 57 00:03:03,040 --> 00:03:05,880 Speaker 2: I will say though, I worked for what was probably 58 00:03:05,919 --> 00:03:08,520 Speaker 2: not a great company when I was in high school 59 00:03:08,520 --> 00:03:16,680 Speaker 2: selling knives. 60 00:03:13,280 --> 00:03:14,239 Speaker 1: That was a big brand. 61 00:03:15,680 --> 00:03:17,480 Speaker 3: I don't know how I got involved in it. 62 00:03:17,560 --> 00:03:21,560 Speaker 2: Like, looking back, I'm confused at how it happens, but 63 00:03:21,600 --> 00:03:25,000 Speaker 2: I remember kind of saying the things that I would 64 00:03:25,040 --> 00:03:28,040 Speaker 2: hear on like QBC to try to sell these knives 65 00:03:28,080 --> 00:03:31,800 Speaker 2: to older women that were like, how old are you do? 66 00:03:33,040 --> 00:03:35,120 Speaker 3: Why is there a high schooler trying to sell me 67 00:03:35,240 --> 00:03:36,040 Speaker 3: kitchen knives. 68 00:03:37,360 --> 00:03:39,560 Speaker 4: I took a lot of college students did this because 69 00:03:39,560 --> 00:03:42,800 Speaker 4: I had several friends in my college days doing that 70 00:03:43,040 --> 00:03:46,240 Speaker 4: and the guarantee of they will always sharpen it for 71 00:03:46,320 --> 00:03:49,880 Speaker 4: the rest of your life, guaranteed sharp knives. 72 00:03:50,680 --> 00:03:51,320 Speaker 1: I don't know if they do. 73 00:03:51,400 --> 00:03:53,240 Speaker 4: I don't need to ask my friends. If they actually 74 00:03:53,240 --> 00:03:56,600 Speaker 4: did do that anymore, it should. 75 00:03:58,000 --> 00:04:01,960 Speaker 1: A QVC. They can't for the QVC. 76 00:04:02,040 --> 00:04:03,920 Speaker 4: I feel like you're dating me a little bit, but 77 00:04:04,040 --> 00:04:09,400 Speaker 4: mainly because my mother went in on the QVC, and 78 00:04:09,440 --> 00:04:12,320 Speaker 4: I know there was one year, one Christmas year where 79 00:04:12,520 --> 00:04:16,120 Speaker 4: everything as where previously when we were children, it was 80 00:04:16,120 --> 00:04:19,600 Speaker 4: from the Seers Catalog Christmas Catalog, which everybody looked forward to. 81 00:04:20,040 --> 00:04:21,680 Speaker 1: Then it went to the QVC. 82 00:04:21,680 --> 00:04:25,120 Speaker 4: And everything came from QVC, and I was like, what 83 00:04:25,160 --> 00:04:26,040 Speaker 4: the hell. 84 00:04:27,520 --> 00:04:28,440 Speaker 1: Is this uven e meant for? 85 00:04:29,640 --> 00:04:33,600 Speaker 4: Essentially, and coming into the house and seeing QBC going 86 00:04:35,000 --> 00:04:40,440 Speaker 4: Marie Osmond was the spokes person during that timeframe, I 87 00:04:40,440 --> 00:04:43,120 Speaker 4: want to say, and my mother was all in. 88 00:04:44,760 --> 00:04:47,880 Speaker 3: Yeah, I have spent a lot of time watching QVC 89 00:04:48,120 --> 00:04:50,440 Speaker 3: in my life. It was like, I don't really know 90 00:04:50,480 --> 00:04:52,800 Speaker 3: how this started, but like you know, when you're in 91 00:04:52,839 --> 00:04:54,800 Speaker 3: college and you and your friends are getting stoned and 92 00:04:54,839 --> 00:04:57,000 Speaker 3: maybe you have a specific thing that you watched for 93 00:04:57,040 --> 00:04:59,520 Speaker 3: a laugh. Ours was QVC and Home Shopping Network. I 94 00:04:59,520 --> 00:05:03,000 Speaker 3: don't know why, and it had this like like we 95 00:05:03,040 --> 00:05:05,160 Speaker 3: did it as a joke, but I actually did quite 96 00:05:05,279 --> 00:05:07,440 Speaker 3: enjoy the spectacle of it. There's a kind of like 97 00:05:07,720 --> 00:05:12,280 Speaker 3: grotesque kind of spectacle to watching somebody in an over 98 00:05:12,320 --> 00:05:14,760 Speaker 3: the top way, like try to sell you a pantsuit 99 00:05:14,839 --> 00:05:18,360 Speaker 3: at two am on live television. But here's the thing 100 00:05:18,400 --> 00:05:20,680 Speaker 3: that I wanted to talk about today. As much as 101 00:05:20,760 --> 00:05:23,520 Speaker 3: I enjoyed being stoned and watching QVC when I was 102 00:05:23,560 --> 00:05:27,360 Speaker 3: in college, it feels like scrolling TikTok these days feels 103 00:05:27,400 --> 00:05:31,839 Speaker 3: a lot more like scrolling a virtual version of QBC 104 00:05:31,960 --> 00:05:34,840 Speaker 3: or the Home Shopping Network. More over the top ads 105 00:05:34,880 --> 00:05:37,360 Speaker 3: than ever, and the whole thing feels a little bit 106 00:05:37,400 --> 00:05:40,240 Speaker 3: like dystopian. Annie. I know that you're not big on 107 00:05:40,279 --> 00:05:43,320 Speaker 3: scrolling TikTok, but Sam, you are on TikTok. Have you 108 00:05:43,400 --> 00:05:46,719 Speaker 3: noticed this? Have you seen more ads on the platform? Well? 109 00:05:46,760 --> 00:05:49,840 Speaker 4: Weirdly, like the things that I've seen are live videos 110 00:05:49,839 --> 00:05:52,520 Speaker 4: for shops, which really threw me Offcach, I don't like 111 00:05:52,600 --> 00:05:55,120 Speaker 4: lives anyway. I'm like, I don't want to do this 112 00:05:55,160 --> 00:06:00,760 Speaker 4: because oftentimes lives, Annie, are just like people sitting. I 113 00:06:00,800 --> 00:06:04,840 Speaker 4: stumbled onto a gamer who pretending to sleep apparently for 114 00:06:04,880 --> 00:06:07,880 Speaker 4: like an hour to get likes, Like that's the way 115 00:06:07,920 --> 00:06:11,080 Speaker 4: they have to wake him up, And these like awards 116 00:06:11,120 --> 00:06:14,640 Speaker 4: and such gives them actual money. And I didn't know 117 00:06:14,680 --> 00:06:17,000 Speaker 4: that I was like, why is he pretending to sleep? 118 00:06:17,080 --> 00:06:19,640 Speaker 4: I am so confused. But on top of that, so 119 00:06:19,720 --> 00:06:22,279 Speaker 4: the lives already like give me the ick because it 120 00:06:22,279 --> 00:06:25,719 Speaker 4: feels odd because I don't choose. It's not people you follow, 121 00:06:25,760 --> 00:06:29,159 Speaker 4: it's just for your for your feed essentially. And so 122 00:06:29,320 --> 00:06:32,480 Speaker 4: when I come into shops, I'm even more confused because 123 00:06:32,480 --> 00:06:34,600 Speaker 4: at the bottom it has like twenty percent off, thirty 124 00:06:34,600 --> 00:06:36,960 Speaker 4: percent off, and then you accidentally click the button. Then 125 00:06:36,960 --> 00:06:38,440 Speaker 4: you can't get out because it takes you to three 126 00:06:38,440 --> 00:06:40,120 Speaker 4: different sites, and you're like, what the hell am I in? 127 00:06:40,520 --> 00:06:41,320 Speaker 1: What did I just do? 128 00:06:42,000 --> 00:06:46,680 Speaker 3: Yes? I also don't really like lives like I love 129 00:06:46,720 --> 00:06:50,839 Speaker 3: to consume content on TikTok from people I don't follow, 130 00:06:50,880 --> 00:06:53,360 Speaker 3: but something about the lives I immediately am like, no, 131 00:06:53,400 --> 00:06:56,640 Speaker 3: it's usually sometimes split screen or people are arguing about 132 00:06:56,640 --> 00:06:59,320 Speaker 3: something like I just don't like it, don't want to 133 00:06:59,360 --> 00:07:02,200 Speaker 3: see it, need it. What I like about TikTok is 134 00:07:02,200 --> 00:07:04,080 Speaker 3: that it's a platform that seems like it's full of 135 00:07:04,080 --> 00:07:07,120 Speaker 3: regular people telling like a funny or engaging story, compared 136 00:07:07,200 --> 00:07:09,640 Speaker 3: to a platform like Instagram that to me has always 137 00:07:09,680 --> 00:07:13,240 Speaker 3: felt like a polished, you know, influencer setting up an 138 00:07:13,320 --> 00:07:17,559 Speaker 3: unattainable or aspirational life thing, right, But on TikTok, now, 139 00:07:17,960 --> 00:07:21,520 Speaker 3: those engaging regular people are now like selling you something. 140 00:07:21,840 --> 00:07:25,000 Speaker 3: You know, when you scroll you get regular you know, 141 00:07:25,160 --> 00:07:30,400 Speaker 3: polished professional TikTok ads and tiktoks that look like normal videos, 142 00:07:30,400 --> 00:07:32,760 Speaker 3: but they say eligible for commission on the bottom, where 143 00:07:32,760 --> 00:07:35,400 Speaker 3: it's like not exactly an ad ad. But the person 144 00:07:35,400 --> 00:07:38,160 Speaker 3: who is talking to you like they're your friend does 145 00:07:38,240 --> 00:07:40,640 Speaker 3: happen to like be telling you about a product they 146 00:07:40,640 --> 00:07:42,840 Speaker 3: want you to buy and that they get a cut 147 00:07:42,880 --> 00:07:45,840 Speaker 3: of if you do TikTok or Grace Purcell actually described 148 00:07:45,880 --> 00:07:47,680 Speaker 3: it really well. She said that TikTok is feeling like 149 00:07:48,080 --> 00:07:51,960 Speaker 3: Shean and Ali Express had a baby too, like fast 150 00:07:52,040 --> 00:07:54,200 Speaker 3: fashion retailers that y'all might be familiar with. 151 00:07:54,640 --> 00:07:56,640 Speaker 4: All right, so I do have a question and you 152 00:07:56,720 --> 00:07:58,640 Speaker 4: might not know the answer to those because I've seen 153 00:07:58,680 --> 00:08:01,760 Speaker 4: a lot of the four eligible but it's on things 154 00:08:01,800 --> 00:08:05,160 Speaker 4: that are either older like have been like I might 155 00:08:05,200 --> 00:08:07,200 Speaker 4: not have crossed it earlier, and then you click on 156 00:08:07,240 --> 00:08:09,000 Speaker 4: the date and like, oh it was a month ago, 157 00:08:09,400 --> 00:08:13,880 Speaker 4: to things that are just fan cam videos. So I 158 00:08:13,920 --> 00:08:16,360 Speaker 4: am on a lot of K pop TikTok don't judge 159 00:08:16,480 --> 00:08:19,880 Speaker 4: or k drama TikTok and they're not really eligible to 160 00:08:19,960 --> 00:08:23,520 Speaker 4: sell anything. It's just individuals who like to pull show 161 00:08:23,840 --> 00:08:27,320 Speaker 4: portions of like clips of a show or clips of 162 00:08:27,400 --> 00:08:28,600 Speaker 4: a performance. 163 00:08:28,880 --> 00:08:31,000 Speaker 1: And says eligible. I'm like, wait, do they. 164 00:08:31,040 --> 00:08:33,080 Speaker 4: Choose to put that on there? Or is that just 165 00:08:33,400 --> 00:08:35,080 Speaker 4: Tiktoks like, Hey, I'm gonna put this on there. 166 00:08:35,440 --> 00:08:37,800 Speaker 3: Great question. I'm not one hundred percent sure. So if 167 00:08:37,840 --> 00:08:40,600 Speaker 3: anybody listening is like, that's not cracked, let me know. 168 00:08:41,000 --> 00:08:44,680 Speaker 3: My understanding is that in order to be eligible for 169 00:08:44,880 --> 00:08:47,839 Speaker 3: TikTok's Affiliate creator program, you a creator has to have 170 00:08:47,920 --> 00:08:50,360 Speaker 3: five thousand or more followers. And so I think that 171 00:08:50,360 --> 00:08:52,800 Speaker 3: when it says eligible for commission, I think that that 172 00:08:52,920 --> 00:08:55,560 Speaker 3: is TikTok's way of saying, hey, this person it's like 173 00:08:55,559 --> 00:08:58,560 Speaker 3: a bad thing, Like, hey, this person has met the 174 00:08:58,760 --> 00:09:00,800 Speaker 3: requirements in order to be able to be part of 175 00:09:00,800 --> 00:09:04,880 Speaker 3: TikTok's affiliate program. That's what I think. Oh, don't one 176 00:09:04,960 --> 00:09:06,040 Speaker 3: hundred percent quote me on. 177 00:09:06,000 --> 00:09:08,120 Speaker 4: That, yeah, because that the scares me and makes me 178 00:09:08,200 --> 00:09:09,680 Speaker 4: like I don't want to buy anything from you. 179 00:09:09,600 --> 00:09:12,360 Speaker 1: You get away from me immediately run. 180 00:09:12,640 --> 00:09:14,360 Speaker 3: Well, that's kind of the thing that I that I 181 00:09:14,400 --> 00:09:17,440 Speaker 3: want to talk about today is that I feel like 182 00:09:17,880 --> 00:09:21,520 Speaker 3: something about the experience of being on TikTok which previously 183 00:09:21,520 --> 00:09:23,640 Speaker 3: had been this platform to like consume, whether it's your 184 00:09:23,679 --> 00:09:27,280 Speaker 3: K pop fan cams or whatever, now having everything feel 185 00:09:27,320 --> 00:09:31,840 Speaker 3: like kind of spammy just feels kind of sus like, 186 00:09:31,880 --> 00:09:35,960 Speaker 3: it just feels scammy. It feels weird, and I don't 187 00:09:36,040 --> 00:09:38,280 Speaker 3: know that it's really lending itself to an experience. It 188 00:09:38,320 --> 00:09:40,560 Speaker 3: feels like a place where you would want to enter 189 00:09:40,600 --> 00:09:42,600 Speaker 3: your financial information for instance, you. 190 00:09:42,520 --> 00:09:45,280 Speaker 4: Know, right, I think a lot of it feels like 191 00:09:45,360 --> 00:09:47,320 Speaker 4: I'm being like, like you said, I feel like I'm 192 00:09:47,320 --> 00:09:50,800 Speaker 4: being scammed, which I'm already like very overly cautious of 193 00:09:50,880 --> 00:09:55,640 Speaker 4: because it's constant as it is, whether it's misinformation from 194 00:09:55,679 --> 00:09:57,640 Speaker 4: some things, because we know a lot of things are 195 00:09:57,640 --> 00:10:02,600 Speaker 4: happening TikTok uh in Instagram and Twitter, all the things 196 00:10:02,640 --> 00:10:05,280 Speaker 4: that I've decided to be similar things to show the 197 00:10:05,360 --> 00:10:09,600 Speaker 4: stories or the whatever whatnot, and a lot of activists 198 00:10:09,880 --> 00:10:12,959 Speaker 4: and people who have been censored are able to come 199 00:10:13,000 --> 00:10:14,840 Speaker 4: on to there, to be able to do a lot 200 00:10:14,920 --> 00:10:17,400 Speaker 4: more content. But it makes me worry that I'm like, 201 00:10:17,520 --> 00:10:19,520 Speaker 4: is this all a lie? And is this for money? 202 00:10:19,559 --> 00:10:21,320 Speaker 4: Because I know, I don't if you're gonna talk about 203 00:10:21,320 --> 00:10:23,360 Speaker 4: this in a minute. The STC just went after several 204 00:10:23,440 --> 00:10:27,800 Speaker 4: creators for not doing enough to show that they are sponsored. 205 00:10:28,679 --> 00:10:31,320 Speaker 3: Yet this is something that I could talk about all day. 206 00:10:32,679 --> 00:10:35,000 Speaker 3: I will say this that, like I think a lot 207 00:10:35,080 --> 00:10:39,600 Speaker 3: of creators and also platforms have been skirting lines around 208 00:10:40,160 --> 00:10:43,800 Speaker 3: what is and it's not sponsored content. By law, if 209 00:10:44,400 --> 00:10:45,959 Speaker 3: something is an AD, you have to it has to 210 00:10:46,000 --> 00:10:48,319 Speaker 3: be clear. It doesn't matter if you're on social media 211 00:10:48,440 --> 00:10:50,679 Speaker 3: or not. And so I remember seeing that those influencers 212 00:10:50,679 --> 00:10:52,960 Speaker 3: had gotten popp by the FTC for not disclosing that 213 00:10:53,000 --> 00:10:55,600 Speaker 3: something is an AD. You see influencers doing all kinds 214 00:10:55,640 --> 00:10:58,600 Speaker 3: of tricks where they make the sponsored or hashtag ad 215 00:10:58,760 --> 00:11:01,600 Speaker 3: so tiny you can see it. Maybe they put it 216 00:11:01,640 --> 00:11:04,040 Speaker 3: on the on the almost Instagram story, they hide it 217 00:11:04,080 --> 00:11:07,040 Speaker 3: behind something, all kinds of tricks. But let me tell you, 218 00:11:07,559 --> 00:11:09,800 Speaker 3: if you are someone who is intending to be an 219 00:11:09,840 --> 00:11:13,560 Speaker 3: influencer or intending to make content that is sponsored, don't 220 00:11:13,600 --> 00:11:16,120 Speaker 3: piss off the FDC. It's not worth it. 221 00:11:16,120 --> 00:11:20,479 Speaker 1: It's not a good idea. That's about the professionals. 222 00:11:20,800 --> 00:11:23,000 Speaker 2: Yes, and we've we've had to have meetings about this, 223 00:11:23,160 --> 00:11:26,600 Speaker 2: Like I am terrified of it. I'm like, I will 224 00:11:26,679 --> 00:11:29,240 Speaker 2: say like fifteen times, like just. 225 00:11:29,280 --> 00:11:35,559 Speaker 4: So a ad like going back to because more and 226 00:11:35,600 --> 00:11:38,920 Speaker 4: more I am seeing creators that I've trusted or I 227 00:11:39,080 --> 00:11:44,319 Speaker 4: follow having the commission being an AD for something and 228 00:11:44,400 --> 00:11:48,480 Speaker 4: being confused because it feels like a normal video that 229 00:11:48,520 --> 00:11:50,160 Speaker 4: I usually would watch with them with all of a 230 00:11:50,200 --> 00:11:52,520 Speaker 4: sudden insert of something and I'm like, wait, did I 231 00:11:52,600 --> 00:11:54,960 Speaker 4: just watch an AD? And it like like it's it's 232 00:11:55,000 --> 00:11:58,280 Speaker 4: odd how often it's happening. And I feel like there's 233 00:11:58,280 --> 00:12:02,360 Speaker 4: definitely a pointed like black Friend, as well as holidays 234 00:12:02,559 --> 00:12:06,800 Speaker 4: deals coming up, all of these and I get enough 235 00:12:06,840 --> 00:12:09,760 Speaker 4: of that with like Amazon exactly. 236 00:12:09,800 --> 00:12:12,160 Speaker 3: And I guess that's my thing. I think that TikTok 237 00:12:12,360 --> 00:12:16,480 Speaker 3: is unique as a shopping platform in terms of being 238 00:12:16,480 --> 00:12:19,080 Speaker 3: what they call a social shopping platform, which is like 239 00:12:19,440 --> 00:12:22,479 Speaker 3: a mix of social media content that is user generated 240 00:12:22,600 --> 00:12:27,280 Speaker 3: and also e commerce shopping ability. I think that exactly 241 00:12:27,320 --> 00:12:30,600 Speaker 3: what you said, like there is something about TikTok that 242 00:12:30,720 --> 00:12:33,880 Speaker 3: has primed me to think when I am scrolling that platform, 243 00:12:34,280 --> 00:12:37,880 Speaker 3: I am just in getting content from engaging people, when 244 00:12:37,920 --> 00:12:40,960 Speaker 3: that content is actually an AD, when that content is 245 00:12:40,960 --> 00:12:43,800 Speaker 3: actually trying to sell me something something about it happening 246 00:12:44,000 --> 00:12:46,080 Speaker 3: on a platform that I just have normalized, is like 247 00:12:46,080 --> 00:12:48,720 Speaker 3: where I get by my funny content or whatever. Just 248 00:12:48,760 --> 00:12:50,600 Speaker 3: doesn't it just doesn't. I don't know. It just feels 249 00:12:50,720 --> 00:12:53,360 Speaker 3: really strange. And I think that again, when I'm on 250 00:12:53,440 --> 00:12:57,240 Speaker 3: Instagram scrolling, I'm a pretty good sense that, like I 251 00:12:57,280 --> 00:13:01,320 Speaker 3: am getting content from in for people who are really 252 00:13:01,320 --> 00:13:04,960 Speaker 3: polished and pretty. I feel like on TikTok there is 253 00:13:05,000 --> 00:13:08,360 Speaker 3: something that is harder for me to resist. Right on Instagram, 254 00:13:08,880 --> 00:13:12,040 Speaker 3: it's like they're serving up ads for this aspirational version 255 00:13:12,080 --> 00:13:14,720 Speaker 3: of the person I want to be, right, polished and 256 00:13:14,760 --> 00:13:17,439 Speaker 3: pretty and effortless. On TikTok, they are speaking to the 257 00:13:17,480 --> 00:13:20,360 Speaker 3: person that I actually am, which is like lazy and 258 00:13:20,520 --> 00:13:23,920 Speaker 3: easily entertained by novelty, right, and so like something about 259 00:13:24,000 --> 00:13:27,160 Speaker 3: it being a more authentic space just also makes it 260 00:13:27,200 --> 00:13:31,480 Speaker 3: a space where it's like you're more poised to, if 261 00:13:31,520 --> 00:13:33,800 Speaker 3: you're me, pull the trigger on stuff that you maybe 262 00:13:33,800 --> 00:13:34,520 Speaker 3: don't even need. 263 00:13:35,360 --> 00:13:40,079 Speaker 2: And this was a recent development, right, Like the things 264 00:13:40,120 --> 00:13:43,439 Speaker 2: that you're speaking to, the things you're seeing, that's kind 265 00:13:43,480 --> 00:13:44,720 Speaker 2: of a new thing on TikTok. 266 00:13:45,000 --> 00:13:48,160 Speaker 3: Correct, absolutely, So what's going on is that this is 267 00:13:48,200 --> 00:13:51,480 Speaker 3: the rollout of TikTok Shop. TikTok's affiliate creator program that 268 00:13:51,520 --> 00:13:54,240 Speaker 3: was officially rolled out in September after months of testing. 269 00:13:54,559 --> 00:13:56,640 Speaker 3: How it works is, as I said, creators that have 270 00:13:56,720 --> 00:13:58,880 Speaker 3: more than five thousand followers can get a cut of 271 00:13:58,920 --> 00:14:01,680 Speaker 3: whatever they sell on the platf TikTok takes a five 272 00:14:01,679 --> 00:14:04,880 Speaker 3: percent cut as well. So the rollout for this was 273 00:14:04,920 --> 00:14:06,600 Speaker 3: like not great in some of the ways we'll talk 274 00:14:06,640 --> 00:14:09,559 Speaker 3: about on this episode. But with Black Friday coming up, 275 00:14:09,800 --> 00:14:12,320 Speaker 3: TikTok is really kind of seeing this as a big 276 00:14:12,480 --> 00:14:14,840 Speaker 3: way to test the platform not just to be a 277 00:14:14,840 --> 00:14:17,600 Speaker 3: social app, but to be a social shopping app with 278 00:14:17,679 --> 00:14:21,440 Speaker 3: the potential to rival other e commerce big platforms like 279 00:14:21,480 --> 00:14:24,880 Speaker 3: your Amazon's, your Sheian's. Things like that Black Friday officially 280 00:14:25,000 --> 00:14:28,640 Speaker 3: rolled out on TikTok last month. Whirired. Actually, that are 281 00:14:28,640 --> 00:14:31,520 Speaker 3: really great breakdown of how it works. You might see 282 00:14:31,640 --> 00:14:35,240 Speaker 3: stuff on TikTok for Black Friday that is like suspiciously 283 00:14:35,320 --> 00:14:37,360 Speaker 3: low price, or like, how does this make sense that 284 00:14:37,400 --> 00:14:40,120 Speaker 3: this is so cheap? Well, that's because TikTok is kind 285 00:14:40,120 --> 00:14:44,960 Speaker 3: of subsidizing these suspiciously low prices on this gamble that 286 00:14:44,960 --> 00:14:47,120 Speaker 3: they're betting that social shopping is going to be the 287 00:14:47,120 --> 00:14:50,040 Speaker 3: next big thing. So the app sellers can pick items 288 00:14:50,040 --> 00:14:52,680 Speaker 3: to be discounted on their shops and then create their 289 00:14:52,720 --> 00:14:56,520 Speaker 3: own markdowns, which are then further subsidized by TikTok's discounts. 290 00:14:56,720 --> 00:14:59,720 Speaker 3: Kind of like how when Uber first came out, ubers 291 00:14:59,720 --> 00:15:01,520 Speaker 3: were like really cheap. You could get where you were 292 00:15:01,560 --> 00:15:04,320 Speaker 3: going for like eight dollars, and that was because Uber 293 00:15:04,440 --> 00:15:07,680 Speaker 3: the company was subsidizing the cost and like operating at 294 00:15:07,720 --> 00:15:09,800 Speaker 3: a pretty big loss in order to get us like 295 00:15:09,840 --> 00:15:12,480 Speaker 3: all hooks to use an Uber. And now that same 296 00:15:12,600 --> 00:15:16,040 Speaker 3: ride probably is thirty dollars or more because Uber is 297 00:15:16,080 --> 00:15:18,800 Speaker 3: no longer subsidizing the cost to get us all hooked. 298 00:15:18,800 --> 00:15:23,640 Speaker 2: We're all hooked now, right, And so yeah, so that's 299 00:15:23,720 --> 00:15:25,920 Speaker 2: been happening. You're s going through TikTok, as you said, 300 00:15:26,840 --> 00:15:29,960 Speaker 2: and you're not used to this kind of like having 301 00:15:30,040 --> 00:15:35,080 Speaker 2: this authentic content and then ads. So you were talking 302 00:15:35,120 --> 00:15:37,480 Speaker 2: about that of how it's just kind of been jarring 303 00:15:37,520 --> 00:15:40,320 Speaker 2: and hard for you to get sus out more. 304 00:15:41,000 --> 00:15:42,080 Speaker 1: What's an AD and what's not? 305 00:15:42,680 --> 00:15:45,480 Speaker 2: Can you talk about that and why this is something 306 00:15:45,520 --> 00:15:47,640 Speaker 2: that we should be talking about totally. 307 00:15:47,800 --> 00:15:50,600 Speaker 3: So I think, like you said, like there's just something 308 00:15:50,600 --> 00:15:54,880 Speaker 3: about this experience on TikTok that is psychologically different. You 309 00:15:54,920 --> 00:15:57,120 Speaker 3: go to Amazon out of utility. Right when I need 310 00:15:57,160 --> 00:15:59,360 Speaker 3: something on Amazon, I pull up the app, or I 311 00:15:59,400 --> 00:16:01,880 Speaker 3: type in Amazon dot common to the browser, and I 312 00:16:02,040 --> 00:16:03,880 Speaker 3: search what it is that I need, I buy it, 313 00:16:03,920 --> 00:16:07,080 Speaker 3: and I'm done. On TikTok, it does feel more like 314 00:16:07,120 --> 00:16:10,760 Speaker 3: a QVC because you're just scrolling content. So some of 315 00:16:10,800 --> 00:16:13,120 Speaker 3: it is adds, some of it is non ad content. 316 00:16:13,320 --> 00:16:15,680 Speaker 3: But I think that having it be this experience where 317 00:16:15,680 --> 00:16:18,320 Speaker 3: it's like it's just stuff being served to you at 318 00:16:18,400 --> 00:16:20,800 Speaker 3: least makes me a lot more eager to buy, Like 319 00:16:20,880 --> 00:16:23,480 Speaker 3: I find myself buying things that I just fully do 320 00:16:23,560 --> 00:16:25,680 Speaker 3: not need because of that scroll where I'm in the 321 00:16:25,720 --> 00:16:28,440 Speaker 3: mindset that I'm just looking at content. I'm not necessarily 322 00:16:28,600 --> 00:16:30,920 Speaker 3: trying to go shopping right now. And here's why I 323 00:16:30,920 --> 00:16:32,840 Speaker 3: think that people should care and why this is actually 324 00:16:32,840 --> 00:16:37,080 Speaker 3: really important. Everybody is always talking about how powerful TikTok's 325 00:16:37,080 --> 00:16:39,680 Speaker 3: algorithm is, right, it feels like it can really suss 326 00:16:39,760 --> 00:16:42,640 Speaker 3: out a lot about you, your needs, your insecurities, how 327 00:16:42,640 --> 00:16:44,960 Speaker 3: you live your life, all of that. So when you 328 00:16:45,080 --> 00:16:49,720 Speaker 3: add in that hyper targeted feel to shopping, it can 329 00:16:49,760 --> 00:16:52,040 Speaker 3: feel like it creates the conditions for folks to just 330 00:16:52,080 --> 00:16:55,560 Speaker 3: buy bye bye without really thinking right. Changes to the 331 00:16:55,560 --> 00:16:57,760 Speaker 3: way that we shop digitally that reduce what they call 332 00:16:57,840 --> 00:17:01,360 Speaker 3: friction just make it really easy, easier than ever to 333 00:17:01,480 --> 00:17:04,240 Speaker 3: just click buy on something you might not even really want. 334 00:17:04,480 --> 00:17:06,800 Speaker 3: And as we're all thinking about doing our holiday shopping, 335 00:17:07,040 --> 00:17:09,760 Speaker 3: we should really also be having critical conversations about the 336 00:17:09,800 --> 00:17:12,439 Speaker 3: way that shopping is showing up in our lives on 337 00:17:12,480 --> 00:17:15,640 Speaker 3: social media platforms and who all of those changes really benefit, 338 00:17:15,680 --> 00:17:18,520 Speaker 3: because I would argue is not benefiting us the person 339 00:17:18,520 --> 00:17:21,200 Speaker 3: who is like just trying to look at TikTok content 340 00:17:21,480 --> 00:17:24,680 Speaker 3: without being surfaced up as every third TikTok. 341 00:17:34,520 --> 00:17:37,119 Speaker 4: And one of the big questions as I'm looking at this, 342 00:17:37,240 --> 00:17:40,800 Speaker 4: because they have added I feel like so many different 343 00:17:40,840 --> 00:17:43,800 Speaker 4: ways to shop, like we have that now the targeted 344 00:17:43,880 --> 00:17:46,120 Speaker 4: Hey we have a sale, you should go this where 345 00:17:46,160 --> 00:17:49,840 Speaker 4: the shop to people who are influencers saying I found 346 00:17:49,840 --> 00:17:53,439 Speaker 4: this hack, go to this place. Or the one that 347 00:17:53,560 --> 00:17:56,600 Speaker 4: drives me crazy is the Amazon Finds or Amazon Deals 348 00:17:56,600 --> 00:17:58,600 Speaker 4: of the Day and then you go to their link 349 00:17:58,840 --> 00:18:00,639 Speaker 4: and it has it on their link and you go 350 00:18:00,680 --> 00:18:02,560 Speaker 4: through their site and they get a cost of money. 351 00:18:02,680 --> 00:18:05,399 Speaker 4: There's so many different things like that, where it feels 352 00:18:05,440 --> 00:18:09,320 Speaker 4: like it's just a consumer mechanism now exactly. 353 00:18:09,400 --> 00:18:11,920 Speaker 3: So, I did an interview with Pretty Critical. She's a 354 00:18:11,960 --> 00:18:14,560 Speaker 3: TikTok content creator who uses her platform to really have 355 00:18:15,119 --> 00:18:18,840 Speaker 3: frank conversations about shopping and financial, health and wellness and 356 00:18:18,880 --> 00:18:21,720 Speaker 3: beauty and consumerism. And she basically said the whole thing 357 00:18:21,800 --> 00:18:25,359 Speaker 3: right that, like it feels like a cycle. There's just 358 00:18:25,440 --> 00:18:28,080 Speaker 3: so many different things on the platform that are telling 359 00:18:28,119 --> 00:18:31,960 Speaker 3: you bye bye, bye bye bye, that it really normalizes 360 00:18:32,080 --> 00:18:35,439 Speaker 3: consumption without critical thought. It makes it seem like it 361 00:18:35,520 --> 00:18:39,280 Speaker 3: is totally normal to have an entire display of Stanley 362 00:18:39,520 --> 00:18:42,560 Speaker 3: water tumblers of every different color of the rainbow when 363 00:18:42,560 --> 00:18:45,040 Speaker 3: you cannot possibly use all of them. It makes you 364 00:18:45,119 --> 00:18:48,040 Speaker 3: think like, hey, this is normal. Everybody is doing this. 365 00:18:48,359 --> 00:18:50,320 Speaker 3: And another thing that she pointed out in our interview, 366 00:18:50,359 --> 00:18:52,000 Speaker 3: which you could listen to on my podcast, There Are 367 00:18:52,000 --> 00:18:55,440 Speaker 3: No Girls on the Internet, is that you don't necessarily 368 00:18:55,560 --> 00:18:59,119 Speaker 3: know the financial situation of either of the people that 369 00:18:59,160 --> 00:19:02,160 Speaker 3: you're seeing on tikto and so like this TikTok creator 370 00:19:02,640 --> 00:19:06,400 Speaker 3: might be making content that feels really authentic that makes 371 00:19:06,440 --> 00:19:08,760 Speaker 3: you think like, oh, we're really similar, we're living similar 372 00:19:08,840 --> 00:19:11,040 Speaker 3: kinds of lives, but you don't know that to be true. 373 00:19:11,080 --> 00:19:12,480 Speaker 3: She might have a trust fund, she might have a 374 00:19:12,560 --> 00:19:14,800 Speaker 3: rich partner, right like, she might be in a totally 375 00:19:14,840 --> 00:19:19,280 Speaker 3: different financial situation than you and be financially incentivized through 376 00:19:19,320 --> 00:19:22,159 Speaker 3: making money in getting you to feel the connection to 377 00:19:22,200 --> 00:19:24,320 Speaker 3: be like, yeah, I have a million water tumblers. You 378 00:19:24,359 --> 00:19:26,720 Speaker 3: can too, That's a totally normal thing to do. And 379 00:19:26,760 --> 00:19:29,800 Speaker 3: so I think all of that leads to folks feeling 380 00:19:30,280 --> 00:19:34,320 Speaker 3: more and more like these platforms are just I don't know, 381 00:19:34,400 --> 00:19:39,240 Speaker 3: dystopian digital malls rather than platforms to really have conversation 382 00:19:39,400 --> 00:19:43,000 Speaker 3: and connection and learn things. Amanda Mall is this journalist 383 00:19:43,040 --> 00:19:44,520 Speaker 3: at The Atlantic who has been doing a lot of 384 00:19:44,560 --> 00:19:47,080 Speaker 3: great coverage about how we shop online. I'll be citing 385 00:19:47,119 --> 00:19:49,959 Speaker 3: a few of her pieces in this conversation, but in 386 00:19:50,040 --> 00:19:52,800 Speaker 3: her piece, It's too easy to buy stuff you don't want, 387 00:19:53,040 --> 00:19:56,120 Speaker 3: she points out that retailers online have really made some 388 00:19:56,200 --> 00:19:59,240 Speaker 3: intentional changes to get us to do exactly what you 389 00:19:59,280 --> 00:20:04,280 Speaker 3: just said, Samanthah, but just really easily click by. Amanda writes, 390 00:20:04,600 --> 00:20:07,320 Speaker 3: over time those changes have become really commonplace, Like you 391 00:20:07,320 --> 00:20:09,760 Speaker 3: don't have to type in a password or your credit 392 00:20:09,800 --> 00:20:13,199 Speaker 3: card information every single time you shop online. Like, I 393 00:20:13,240 --> 00:20:15,359 Speaker 3: was really surprised when I bought something on TikTok. I 394 00:20:15,359 --> 00:20:18,760 Speaker 3: bought one thing on TikTok shop once when I want 395 00:20:18,800 --> 00:20:21,000 Speaker 3: to buy something else, I was really surprised that they 396 00:20:21,040 --> 00:20:23,719 Speaker 3: just saved all of my information and it was just like, oh, 397 00:20:24,040 --> 00:20:25,600 Speaker 3: you want to buy something else, well, all you got 398 00:20:25,600 --> 00:20:27,840 Speaker 3: to do is click here, one click right. I was like, Oh, 399 00:20:27,880 --> 00:20:30,040 Speaker 3: I don't think they asked for my permission to do this, 400 00:20:30,080 --> 00:20:32,680 Speaker 3: that I remember. I don't think like I told them 401 00:20:32,680 --> 00:20:34,800 Speaker 3: to do this. It was a little sus to me 402 00:20:35,160 --> 00:20:38,639 Speaker 3: how easy the platform had made it by saving all 403 00:20:38,680 --> 00:20:43,040 Speaker 3: of my information. And so retailers really refer to this 404 00:20:43,080 --> 00:20:46,200 Speaker 3: as friction. Friction is anything that might present a barrier 405 00:20:46,280 --> 00:20:50,640 Speaker 3: between you actually making that purchase. You know, I can't 406 00:20:50,680 --> 00:20:52,760 Speaker 3: tell you how many times I click buy on something 407 00:20:53,160 --> 00:20:55,160 Speaker 3: only to leave it in my online cart and then 408 00:20:55,200 --> 00:20:58,320 Speaker 3: like just abandon it for whatever reason. Is that something 409 00:20:58,359 --> 00:21:00,600 Speaker 3: that you've ever done. 410 00:21:00,119 --> 00:21:02,120 Speaker 4: All the time. I love that when I go though 411 00:21:02,280 --> 00:21:06,720 Speaker 4: it first and foremost. At one point, TikTok people so 412 00:21:06,880 --> 00:21:09,359 Speaker 4: were like, hey, this is a good way to stop 413 00:21:09,400 --> 00:21:11,800 Speaker 4: stop spending money. Think about it. Just keep it in 414 00:21:11,840 --> 00:21:13,880 Speaker 4: your in your car for a little while, and then 415 00:21:13,920 --> 00:21:15,399 Speaker 4: if you still need it or think about it a 416 00:21:15,400 --> 00:21:17,280 Speaker 4: week later, come back to it, like if you if 417 00:21:17,280 --> 00:21:19,040 Speaker 4: you wait, you might find out that you. 418 00:21:19,000 --> 00:21:19,840 Speaker 1: Actually don't need it. 419 00:21:20,160 --> 00:21:24,200 Speaker 4: So I did this because I am easily influenced, apparently 420 00:21:24,240 --> 00:21:27,560 Speaker 4: by TikTok, And yes, I leave things for a year 421 00:21:28,359 --> 00:21:30,560 Speaker 4: until is like unavailable, and then I'm like, I guess I. 422 00:21:30,520 --> 00:21:31,280 Speaker 1: Didn't need that. 423 00:21:33,359 --> 00:21:39,840 Speaker 2: Well, I once after I broke up with my ex, Oh, 424 00:21:39,920 --> 00:21:43,040 Speaker 2: I used to put I would I would lie awake 425 00:21:43,080 --> 00:21:44,680 Speaker 2: at night and I couldn't sleep, and I would put 426 00:21:44,720 --> 00:21:48,159 Speaker 2: these cookies in my cart bridge. I would put this 427 00:21:48,400 --> 00:21:51,160 Speaker 2: dozen cookies in my cart from this place in Atlanta 428 00:21:51,200 --> 00:21:55,560 Speaker 2: that delivers hot cookies all night. And one time I 429 00:21:55,680 --> 00:21:59,119 Speaker 2: finally would like, I left them there, left them there. 430 00:21:59,240 --> 00:22:01,400 Speaker 2: One time I finally I was like, all right, I'm 431 00:22:01,400 --> 00:22:04,600 Speaker 2: going to do it. This woman shows up and she 432 00:22:04,720 --> 00:22:08,240 Speaker 2: looks like, oh, you didn't mean to order this many cookies, 433 00:22:08,480 --> 00:22:11,159 Speaker 2: because all the times I had put the cookies in 434 00:22:11,240 --> 00:22:16,440 Speaker 2: the cart they were so I spent seventy five dollars 435 00:22:17,320 --> 00:22:19,000 Speaker 2: cookies for one person. 436 00:22:19,720 --> 00:22:20,840 Speaker 1: What'd you do with those cookies? 437 00:22:20,880 --> 00:22:21,080 Speaker 3: Though? 438 00:22:21,440 --> 00:22:23,359 Speaker 2: I took them outside and then destroyed them with a 439 00:22:23,400 --> 00:22:25,800 Speaker 2: baseball bat because I was a really dramatic part of. 440 00:22:25,760 --> 00:22:29,840 Speaker 3: My life, the part of the breakup that gets dramatic. 441 00:22:31,080 --> 00:22:33,280 Speaker 2: It was raining outside. Yeah, it was the whole thing. 442 00:22:33,760 --> 00:22:36,520 Speaker 2: I didn't eat any of the cookies. 443 00:22:35,840 --> 00:22:38,040 Speaker 4: Which made that's tragic to me, and I felt offended 444 00:22:38,080 --> 00:22:40,600 Speaker 4: by that not eating the cookie, at least one one 445 00:22:40,680 --> 00:22:45,920 Speaker 4: warm cookie. I would eat the MOOKI yeah, and crying them. 446 00:22:46,000 --> 00:22:49,440 Speaker 4: That's obviously a part of that. But I will say 447 00:22:49,480 --> 00:22:52,240 Speaker 4: I think another part that bothers me about this new 448 00:22:52,280 --> 00:22:55,000 Speaker 4: incentive and new ideal is that one of the reasons 449 00:22:55,040 --> 00:22:58,520 Speaker 4: I did like and I did start shopping with TikTok 450 00:22:58,920 --> 00:23:03,720 Speaker 4: was that you could find independent stores, small shops, small 451 00:23:03,760 --> 00:23:07,360 Speaker 4: shops created by marginalized people, and you kind of had 452 00:23:07,400 --> 00:23:10,119 Speaker 4: a better Maybe I was being tricked, I don't know, 453 00:23:10,200 --> 00:23:12,800 Speaker 4: but a better understanding of where these products were coming 454 00:23:12,840 --> 00:23:16,880 Speaker 4: from and who it was benefiting. I've done Christmas presents 455 00:23:16,920 --> 00:23:20,000 Speaker 4: through that. I think I bought a shirt from Mahogany 456 00:23:20,200 --> 00:23:23,000 Speaker 4: t Shirts, which has you know, I loved her company 457 00:23:23,000 --> 00:23:24,920 Speaker 4: and I love what she represented, and I really wanted 458 00:23:24,920 --> 00:23:27,040 Speaker 4: to do that. So I found her on TikTok and 459 00:23:27,080 --> 00:23:30,480 Speaker 4: I loved everything about that. Found other shops similar to 460 00:23:30,560 --> 00:23:32,520 Speaker 4: that that I'm like, I want to support this creator, 461 00:23:32,720 --> 00:23:35,400 Speaker 4: and now it's kind of feeling like it's getting toppled 462 00:23:35,840 --> 00:23:39,640 Speaker 4: by these other bigger content and bigger corporations. 463 00:23:40,080 --> 00:23:42,080 Speaker 3: That's exactly what I have seen. I want to be 464 00:23:42,119 --> 00:23:45,080 Speaker 3: clear that it is not all bad. Wire reports that 465 00:23:45,119 --> 00:23:48,399 Speaker 3: small businesses can really see a boost from social selling 466 00:23:48,400 --> 00:23:50,960 Speaker 3: on TikTok, like shops can see a flood of interest 467 00:23:51,040 --> 00:23:53,040 Speaker 3: on their products that they take off or go viral 468 00:23:53,080 --> 00:23:54,560 Speaker 3: on TikTok. So I want to be clear that I'm 469 00:23:54,560 --> 00:23:57,560 Speaker 3: not trying to demonize small businesses. I think that small 470 00:23:57,600 --> 00:24:01,159 Speaker 3: businesses and artisans should be able to have platforms. But 471 00:24:01,440 --> 00:24:04,520 Speaker 3: because of the way that TikTok shop has been rolled out, 472 00:24:05,040 --> 00:24:10,879 Speaker 3: you have small business and like artisan goods also alongside 473 00:24:11,280 --> 00:24:14,399 Speaker 3: goods made by like big box retailers whose names you 474 00:24:14,400 --> 00:24:16,640 Speaker 3: would recognize, like I think pac Son is on there, 475 00:24:17,119 --> 00:24:21,080 Speaker 3: Zara is on there. Then you have like basically mass 476 00:24:21,119 --> 00:24:24,440 Speaker 3: produced junk, like crap that is going to break immediately. 477 00:24:24,640 --> 00:24:27,200 Speaker 3: You have all of that vying on the same platform. 478 00:24:27,240 --> 00:24:29,920 Speaker 3: And so I think it's great the idea that small 479 00:24:29,960 --> 00:24:33,840 Speaker 3: businesses or small artists or artisans can go viral or 480 00:24:33,840 --> 00:24:36,679 Speaker 3: really you know, have a boost in sales and visibility 481 00:24:36,680 --> 00:24:39,280 Speaker 3: by using a platform. I don't know that it's necessarily 482 00:24:39,320 --> 00:24:43,639 Speaker 3: fair to have those small creators in small shops competing 483 00:24:43,680 --> 00:24:46,679 Speaker 3: with Zara and pac Son and then also competing with 484 00:24:46,760 --> 00:24:52,320 Speaker 3: like name unknown mass produced item that costs a nickel 485 00:24:52,359 --> 00:24:54,520 Speaker 3: to make or something like. I almost feel like it 486 00:24:54,560 --> 00:24:58,320 Speaker 3: doesn't necessarily create fair conditions for those small businesses and 487 00:24:58,440 --> 00:24:59,800 Speaker 3: artisans to thrive. 488 00:25:00,200 --> 00:25:04,720 Speaker 2: Right, And I think one of the things that I'm 489 00:25:04,720 --> 00:25:07,680 Speaker 2: hearing through this conversation as someone who doesn't use TikTok 490 00:25:07,680 --> 00:25:09,520 Speaker 2: that much, is that this sounds like a lot of 491 00:25:09,520 --> 00:25:12,840 Speaker 2: other things that I have used. Though It's like the 492 00:25:13,359 --> 00:25:16,560 Speaker 2: idea of making it easier to pay, of storing your 493 00:25:17,359 --> 00:25:21,560 Speaker 2: payment information, of removing this friction, as you say, removing 494 00:25:21,560 --> 00:25:24,879 Speaker 2: these barriers, of offering these deals. 495 00:25:25,440 --> 00:25:26,800 Speaker 3: It's almost. 496 00:25:28,240 --> 00:25:29,000 Speaker 1: Kind of heartbreaking. 497 00:25:29,000 --> 00:25:29,359 Speaker 3: I don't know. 498 00:25:29,400 --> 00:25:32,000 Speaker 2: It feels like it's kind of following these other patterns 499 00:25:32,000 --> 00:25:35,679 Speaker 2: but perfecting on it, or like making it more difficult. 500 00:25:35,960 --> 00:25:37,680 Speaker 3: Yes, And so I guess that's one of the things 501 00:25:37,720 --> 00:25:40,200 Speaker 3: that I really want to point out in this episode 502 00:25:40,240 --> 00:25:42,680 Speaker 3: is that we should just be aware of how all 503 00:25:42,720 --> 00:25:47,160 Speaker 3: of these changes and tweaks incentivize us to buy, makes 504 00:25:47,200 --> 00:25:52,000 Speaker 3: it seamless to do so, and benefits platforms and retailers. 505 00:25:52,320 --> 00:25:54,600 Speaker 3: So if you have a little bit of a shopping problem, 506 00:25:54,960 --> 00:25:56,760 Speaker 3: which if you do, you should definitely talk to somebody 507 00:25:56,800 --> 00:25:59,239 Speaker 3: about that. But like you are, not just it's not 508 00:25:59,320 --> 00:26:02,520 Speaker 3: just happens dance. All of these digital changes make it 509 00:26:02,840 --> 00:26:05,640 Speaker 3: very very easy to buy, even when you don't want 510 00:26:05,680 --> 00:26:09,199 Speaker 3: the thing. Amanda Mall writes, a handful of small changes 511 00:26:09,200 --> 00:26:12,080 Speaker 3: to the mechanics of online shopping had begun to accumulate 512 00:26:12,080 --> 00:26:16,080 Speaker 3: into something meaningful. Advertisers were amassing stores of personal data 513 00:26:16,240 --> 00:26:19,240 Speaker 3: with which to tailor they're to ad targeting retailers were 514 00:26:19,240 --> 00:26:21,720 Speaker 3: offering free shipping and free returns on anything. Buy now, 515 00:26:21,800 --> 00:26:25,280 Speaker 3: decide later. Browsers and operating systems were urging users to 516 00:26:25,320 --> 00:26:28,600 Speaker 3: save login credentials and financial details with their software. The 517 00:26:28,640 --> 00:26:31,760 Speaker 3: expanded use of payment shortcuts like Apple Pay and Shopify 518 00:26:31,880 --> 00:26:34,520 Speaker 3: shop pay were circumventing the need to create a new 519 00:26:34,520 --> 00:26:37,160 Speaker 3: account or log into an old one. Buy now, pay 520 00:26:37,240 --> 00:26:40,240 Speaker 3: later services including Klarna and a firm were beginning to 521 00:26:40,240 --> 00:26:42,760 Speaker 3: pop up at more retailers to soften the blow of spending. 522 00:26:43,320 --> 00:26:46,119 Speaker 3: In the intervening five years, these changes have become the 523 00:26:46,160 --> 00:26:50,800 Speaker 3: default infrastructure of online shopping, maximizing convenience over all else 524 00:26:50,880 --> 00:26:53,680 Speaker 3: in an effort to make buying things as effortless as possible, 525 00:26:54,160 --> 00:26:57,000 Speaker 3: as retailers are all too eager to tell everyone, buying 526 00:26:57,080 --> 00:27:00,000 Speaker 3: things online has never been so simple, so seamless, so easy, 527 00:27:00,560 --> 00:27:03,040 Speaker 3: so easy in fact, that we might all be better 528 00:27:03,080 --> 00:27:06,719 Speaker 3: off with a few more speed bumps. And I mean 529 00:27:06,760 --> 00:27:11,600 Speaker 3: it sounds counterfintuitive, but I agree ease and convenience is great. 530 00:27:11,640 --> 00:27:14,440 Speaker 3: Like I am not above being taken in by convenience, 531 00:27:14,720 --> 00:27:18,520 Speaker 3: but when it comes to technology, convenience always comes at 532 00:27:18,520 --> 00:27:21,240 Speaker 3: a cost. And so the cost is that like maybe 533 00:27:21,240 --> 00:27:23,919 Speaker 3: we're all buying more junk than we actually mean to 534 00:27:23,960 --> 00:27:27,399 Speaker 3: buy because it is so easy and that ease. It 535 00:27:27,400 --> 00:27:30,760 Speaker 3: may seem convenient to us, but actually we're losing out, 536 00:27:30,800 --> 00:27:33,280 Speaker 3: and it's platforms and retailers who are benefiting. 537 00:27:33,880 --> 00:27:36,720 Speaker 2: Yeah, it kind of reminds me of a joke that 538 00:27:36,800 --> 00:27:39,159 Speaker 2: a lot of us have said. That started with in 539 00:27:39,200 --> 00:27:41,720 Speaker 2: my opinion, Amazon, but it was like, to get the 540 00:27:41,720 --> 00:27:44,480 Speaker 2: free shipping, I need to spend a little bit more 541 00:27:44,480 --> 00:27:47,720 Speaker 2: on something else. But ultimately, are you saving more money 542 00:27:48,160 --> 00:27:51,119 Speaker 2: if you're buying something you didn't really want or need? 543 00:27:51,840 --> 00:27:54,040 Speaker 2: Just to get the free shipping. It's just like they've 544 00:27:54,160 --> 00:27:57,119 Speaker 2: convinced us, Oh, this is a deal though, this is 545 00:27:57,160 --> 00:27:57,639 Speaker 2: a deal. 546 00:27:59,400 --> 00:28:03,160 Speaker 3: Oh my god, And it's so effective. Like the psychology 547 00:28:03,320 --> 00:28:06,640 Speaker 3: of how we spend is fascinating, like and we've all 548 00:28:06,680 --> 00:28:09,679 Speaker 3: felt it where you're like, oh, well, like when you 549 00:28:09,680 --> 00:28:12,200 Speaker 3: put here in DC, we're having a big conversation about 550 00:28:12,200 --> 00:28:15,120 Speaker 3: tipping and like how much you should tip if they 551 00:28:15,119 --> 00:28:17,600 Speaker 3: do an automatic tip whatever, And there's something about it, 552 00:28:17,640 --> 00:28:19,800 Speaker 3: like if you went to a restaurant and the hamburger 553 00:28:19,880 --> 00:28:22,320 Speaker 3: was ten dollars and you were like, okay, that's fine, 554 00:28:22,640 --> 00:28:24,199 Speaker 3: and then at the end of the meal it's like, 555 00:28:24,240 --> 00:28:26,800 Speaker 3: oh well, a twenty five percent service fee that's mandatory. 556 00:28:26,880 --> 00:28:29,040 Speaker 3: You're like, whoa, what is this? What is this like 557 00:28:29,240 --> 00:28:32,760 Speaker 3: aftermarket fee that I did not know about the psychology 558 00:28:32,800 --> 00:28:35,119 Speaker 3: of that is different than if the price of that 559 00:28:35,200 --> 00:28:38,320 Speaker 3: hamburger was twenty five percent. More like the way that 560 00:28:38,400 --> 00:28:41,440 Speaker 3: our brains work around prices and what's too high and 561 00:28:41,480 --> 00:28:44,920 Speaker 3: what's like you know, what is like a ceiling you 562 00:28:44,920 --> 00:28:48,320 Speaker 3: will not cross. It's so fascinating, but we've all experienced it, right, 563 00:28:48,360 --> 00:28:51,640 Speaker 3: and so part of me can't even blame the retailers 564 00:28:51,680 --> 00:28:54,720 Speaker 3: for taking advantage of these these quirks to our psychology. 565 00:28:55,680 --> 00:29:00,720 Speaker 2: Yeah, it is fascinating because it's I think it's like 566 00:29:00,800 --> 00:29:04,960 Speaker 2: you feel when you feel like you're getting scammed as 567 00:29:05,000 --> 00:29:08,440 Speaker 2: you say, or or you're getting the deal, Like are 568 00:29:08,480 --> 00:29:11,080 Speaker 2: you coming out on top of this thing? Are you 569 00:29:11,120 --> 00:29:13,080 Speaker 2: coming out on bottom when all of it's kind of 570 00:29:13,160 --> 00:29:17,120 Speaker 2: capitalism that is screwing us all over exactly. 571 00:29:17,160 --> 00:29:21,280 Speaker 3: That's like if there was like a tagline to every 572 00:29:21,560 --> 00:29:24,120 Speaker 3: piece of content I make is that it's capitalism's fault, 573 00:29:24,200 --> 00:29:28,680 Speaker 3: Like that's the real the real enemy here. And something 574 00:29:28,720 --> 00:29:30,720 Speaker 3: else to note is that kind of like what you 575 00:29:30,760 --> 00:29:33,760 Speaker 3: were talking about, Samantha of you know, are you getting 576 00:29:34,080 --> 00:29:36,960 Speaker 3: something that is made lovingly by an artisan? Are you 577 00:29:37,040 --> 00:29:39,040 Speaker 3: getting like a piece of crap that's going to fall apart? 578 00:29:39,560 --> 00:29:41,520 Speaker 3: Some of the stuff that you can buy on TikTok 579 00:29:41,560 --> 00:29:44,720 Speaker 3: shop is not on the level right, Like this is 580 00:29:44,760 --> 00:29:46,960 Speaker 3: really speaking to when they first rolled out. I think 581 00:29:46,960 --> 00:29:49,600 Speaker 3: that they've kind of maybe normalized some of this now, 582 00:29:49,600 --> 00:29:53,000 Speaker 3: But when TikTok Shop first rolled out, the platform just 583 00:29:53,000 --> 00:29:58,000 Speaker 3: felt like you were getting served up ads for junk essentially. 584 00:29:58,760 --> 00:30:01,720 Speaker 3: Amanda mall That and a journalist I talked about earlier 585 00:30:02,160 --> 00:30:05,320 Speaker 3: She talked about TikTok spokesperson who said that their algorithm 586 00:30:05,600 --> 00:30:08,960 Speaker 3: plus human moderation was supposed to weed out bad products, 587 00:30:08,960 --> 00:30:12,760 Speaker 3: like if a product didn't match the item that was shipped, 588 00:30:12,840 --> 00:30:14,440 Speaker 3: or if like something was wrong with it. It used a 589 00:30:14,480 --> 00:30:18,240 Speaker 3: different image that a human plus an algorithm was supposed 590 00:30:18,240 --> 00:30:21,440 Speaker 3: to weed that out, but that sometimes it just didn't 591 00:30:21,480 --> 00:30:25,680 Speaker 3: work that effectively. Amanda writes, sometimes problems go unnoticed until 592 00:30:25,680 --> 00:30:28,120 Speaker 3: people start reporting issues, like the listing will use stock 593 00:30:28,160 --> 00:30:31,120 Speaker 3: images that don't depict the products they're actually selling, omit 594 00:30:31,200 --> 00:30:35,320 Speaker 3: important details on sizing or material or composition, or offer 595 00:30:35,480 --> 00:30:40,480 Speaker 3: counterfeit and potentially unsafe products. Even legitimate listings from scrupulous 596 00:30:40,480 --> 00:30:43,880 Speaker 3: sellers can make for a confusing or scammy feeling shopping 597 00:30:43,920 --> 00:30:46,920 Speaker 3: experience because sellers create a lot of duplicate listings for 598 00:30:46,920 --> 00:30:50,240 Speaker 3: the same products. That's especially common on TikTok, where sellers 599 00:30:50,320 --> 00:30:52,760 Speaker 3: rush to meet demand for the handful of products that 600 00:30:52,800 --> 00:30:56,120 Speaker 3: have captivated the platform at any particular moment, And I 601 00:30:56,160 --> 00:30:59,080 Speaker 3: think that's like why it can feel so scammy. When 602 00:30:59,080 --> 00:31:01,000 Speaker 3: I was doing my recent for the episode I did 603 00:31:01,000 --> 00:31:04,080 Speaker 3: with that influencer Pretty Critical, numerous people I talked to 604 00:31:04,200 --> 00:31:06,480 Speaker 3: said that they would never buy anything on TikTok. They 605 00:31:06,520 --> 00:31:10,600 Speaker 3: would never put their financial information into TikTok because something 606 00:31:10,600 --> 00:31:12,600 Speaker 3: about it just made it seem like you were gonna 607 00:31:12,640 --> 00:31:13,680 Speaker 3: get scammed if you did. 608 00:31:13,840 --> 00:31:15,600 Speaker 4: I mean, we definitely had money of stories. 609 00:31:15,800 --> 00:31:17,480 Speaker 1: Do you remember the pink sauce? Lady? 610 00:31:17,600 --> 00:31:21,040 Speaker 3: Oh, the pink ye'all? I tried the pink sauce. I 611 00:31:21,040 --> 00:31:23,160 Speaker 3: did not. I did not buy on TikTok. I bought 612 00:31:23,120 --> 00:31:28,080 Speaker 3: it omar. I wouldn't buy a food product on TikTok, 613 00:31:28,080 --> 00:31:32,239 Speaker 3: although more on that later. But did anyone try it? 614 00:31:34,280 --> 00:31:35,240 Speaker 1: I don't know what this is. 615 00:31:35,480 --> 00:31:38,000 Speaker 4: Pink food weirds me on anyway like that, But I'm like, no, 616 00:31:38,160 --> 00:31:41,240 Speaker 4: I'm good. Yeah, you were more adventurous. 617 00:31:41,360 --> 00:31:45,440 Speaker 3: Yeah, pink sauce was this condiment that I just got 618 00:31:45,440 --> 00:31:48,000 Speaker 3: a random lady on TikTok was making in her house 619 00:31:48,160 --> 00:31:51,440 Speaker 3: and it ret viral. You could buy it on TikTok. 620 00:31:51,840 --> 00:31:54,959 Speaker 3: It was bright pink. But then sometimes people would buy 621 00:31:55,000 --> 00:31:56,560 Speaker 3: it and they were like, oh, it was more like brown. 622 00:31:56,680 --> 00:31:58,240 Speaker 3: Like it was like there was clearly not a lot 623 00:31:58,240 --> 00:32:00,880 Speaker 3: of like no, because this is yeah, not a lot 624 00:32:00,880 --> 00:32:03,840 Speaker 3: of consistency happening, and people were like, oh, don't. Like 625 00:32:04,080 --> 00:32:06,800 Speaker 3: people would get the bottles and they would be like, 626 00:32:06,840 --> 00:32:08,840 Speaker 3: it's like you know when a bottle, like something is 627 00:32:08,880 --> 00:32:11,120 Speaker 3: going wrong with the product, and the bottle was like inflated, 628 00:32:11,120 --> 00:32:13,160 Speaker 3: people would be like, Oh, something's up with this. But 629 00:32:13,400 --> 00:32:17,040 Speaker 3: it was actually ended up being a situation where because 630 00:32:17,040 --> 00:32:20,920 Speaker 3: it went so viral, I think, like a legitimate food 631 00:32:21,040 --> 00:32:23,520 Speaker 3: retailer bought it and that's why I was able to 632 00:32:23,520 --> 00:32:25,880 Speaker 3: like buy a legitimate bottle of it in walmartket. 633 00:32:26,480 --> 00:32:28,560 Speaker 4: Yeah, for the longest time, she had to stop production 634 00:32:28,760 --> 00:32:33,240 Speaker 4: because she got FDA coming on to her and they're like, 635 00:32:33,480 --> 00:32:35,880 Speaker 4: is this even tested? And like she would not talk 636 00:32:35,880 --> 00:32:38,640 Speaker 4: about what the ingredients were. There was milk involved and 637 00:32:38,680 --> 00:32:41,320 Speaker 4: it wasn't being like ice or anything. When it was 638 00:32:41,360 --> 00:32:43,959 Speaker 4: sent down and everybody was like okay, and everybody's bottle 639 00:32:44,000 --> 00:32:44,960 Speaker 4: had different colors. 640 00:32:45,480 --> 00:32:47,880 Speaker 3: Oh my god, I this is like such an aside. 641 00:32:48,120 --> 00:32:50,880 Speaker 3: I remember when that was happening. She went on TikTok 642 00:32:50,960 --> 00:32:53,640 Speaker 3: Live and she was like, people are making fun of 643 00:32:53,680 --> 00:32:56,160 Speaker 3: my pink sauce of this that FDA approved. I don't 644 00:32:56,160 --> 00:32:59,000 Speaker 3: make medicine. I don't make a drug. Why would it 645 00:32:59,000 --> 00:33:00,880 Speaker 3: have to be FDA approved? And it was like, honey, 646 00:33:00,920 --> 00:33:05,040 Speaker 3: the first fic food though literally get it. 647 00:33:05,480 --> 00:33:08,680 Speaker 1: Okay, okay, you get people you're screwed. There's a lot 648 00:33:08,680 --> 00:33:10,240 Speaker 1: of building but yeah, like stuff like that. 649 00:33:10,400 --> 00:33:14,239 Speaker 4: I know, there was a big conversation like who is 650 00:33:14,320 --> 00:33:15,920 Speaker 4: actually testing these things? 651 00:33:16,000 --> 00:33:16,880 Speaker 1: Who can say? 652 00:33:17,040 --> 00:33:20,360 Speaker 4: And like because she was getting big endorsements from people 653 00:33:20,400 --> 00:33:22,520 Speaker 4: like this is tasty, from people who had millions of 654 00:33:22,560 --> 00:33:25,080 Speaker 4: followers because she would just send them out for free, 655 00:33:25,960 --> 00:33:28,440 Speaker 4: and people were like the pickle lady. There's a pickled 656 00:33:28,480 --> 00:33:30,240 Speaker 4: person too who did the same thing. It was a 657 00:33:30,240 --> 00:33:33,880 Speaker 4: similar situation that everybody and then everybody had a backtrack 658 00:33:33,920 --> 00:33:35,920 Speaker 4: and then TikTok had a kind of backtrack and be 659 00:33:36,000 --> 00:33:38,520 Speaker 4: like okay, okay, calm down, everybody. 660 00:33:39,040 --> 00:33:41,760 Speaker 3: So this actually that's actually a good segue into another 661 00:33:41,880 --> 00:33:45,280 Speaker 3: issue with like TikTok shop feeling a little bit scammy 662 00:33:45,480 --> 00:33:48,000 Speaker 3: is the issue of like what happens when a product 663 00:33:48,000 --> 00:33:50,920 Speaker 3: on there is not just a dupe or like a 664 00:33:51,000 --> 00:33:53,680 Speaker 3: counterfeit product, but it's actually harmful because some of the 665 00:33:53,720 --> 00:33:57,200 Speaker 3: stuff that you get on TikTok, particularly stuff that you're consuming, 666 00:33:57,760 --> 00:34:01,440 Speaker 3: could be harmful if it's not actually being regulated. So 667 00:34:01,560 --> 00:34:04,320 Speaker 3: TikTok says that they ban the advertising and sale of 668 00:34:04,400 --> 00:34:08,080 Speaker 3: all counterfeit products quote. By ensuring the safety and authenticity 669 00:34:08,080 --> 00:34:10,640 Speaker 3: of products sold on our platform, we create a positive 670 00:34:10,640 --> 00:34:14,840 Speaker 3: shopping experience that users can have confidence in their policy says. However, 671 00:34:15,120 --> 00:34:17,759 Speaker 3: a guardian of report back in April suggests that these 672 00:34:17,840 --> 00:34:21,800 Speaker 3: rules were not being effectively enforced, with illicit beauty products 673 00:34:21,880 --> 00:34:24,520 Speaker 3: routinely being promoted to users via their content feeds and 674 00:34:24,560 --> 00:34:27,640 Speaker 3: search results. TikTok again takes a cut, so that means 675 00:34:27,680 --> 00:34:30,840 Speaker 3: that the platform was effectively profiting off of the sale 676 00:34:30,880 --> 00:34:34,399 Speaker 3: of illegal and or counterfeit goods. And so again it's 677 00:34:34,440 --> 00:34:36,920 Speaker 3: not just that this is like can be scammy, or 678 00:34:36,920 --> 00:34:39,960 Speaker 3: can be like counterfeit or whatever. It can be harmful. 679 00:34:40,320 --> 00:34:43,600 Speaker 3: TikTok bans the sale of prescription only medicines such as 680 00:34:43,640 --> 00:34:47,240 Speaker 3: acne skin cream or skin whitening creams that contain certain 681 00:34:47,280 --> 00:34:50,840 Speaker 3: band ingredients. But if you're on skincare TikTok, when the 682 00:34:50,880 --> 00:34:54,440 Speaker 3: skin product tretton Noen was taking off on the platform, 683 00:34:54,760 --> 00:34:57,239 Speaker 3: which you need a prescription for, you could buy it 684 00:34:57,320 --> 00:35:00,440 Speaker 3: easily on TikTok shop. So there's a reason and why 685 00:35:00,560 --> 00:35:03,480 Speaker 3: that skincare product is prescription only. It can lead to 686 00:35:03,520 --> 00:35:07,640 Speaker 3: interactions with other medications and calls fetal abnormalities have taken 687 00:35:07,640 --> 00:35:09,960 Speaker 3: while you're pregnant, and so it is recommended that you 688 00:35:10,040 --> 00:35:12,880 Speaker 3: use it under a doctor supervision. But if you're just 689 00:35:13,000 --> 00:35:16,160 Speaker 3: buying it on TikTok, you're obviously not using it under 690 00:35:16,160 --> 00:35:19,440 Speaker 3: a doctor supervision. The Guardian actually spoke to doctor Jane 691 00:35:19,520 --> 00:35:22,719 Speaker 3: Ravenscroft of the British Association of Dermatologists, who said that 692 00:35:22,760 --> 00:35:25,719 Speaker 3: the sale of illicit skincare creams was a major concern 693 00:35:25,920 --> 00:35:29,840 Speaker 3: and a major public health risk. She says, unfortunately, people 694 00:35:29,840 --> 00:35:33,720 Speaker 3: selling these prescription products illegally are preying on people's insecurities 695 00:35:33,760 --> 00:35:37,880 Speaker 3: and naivete. Social media adds fuel to this fire. TikTok 696 00:35:37,920 --> 00:35:41,640 Speaker 3: did eventually block searches for trettonoen and removed listings from 697 00:35:41,680 --> 00:35:44,480 Speaker 3: third party vendors that referred to that ingredient after The 698 00:35:44,480 --> 00:35:47,920 Speaker 3: Guardian published this report. But yeah, it's not just that 699 00:35:47,960 --> 00:35:52,080 Speaker 3: these products can be scammy or spammy or just counterfeit 700 00:35:52,200 --> 00:35:54,640 Speaker 3: or not at the level they could hurt you, like 701 00:35:54,960 --> 00:35:58,120 Speaker 3: if you take the medication the wrong way. It can 702 00:35:58,200 --> 00:36:00,440 Speaker 3: mess you up. If you eat something that has not 703 00:36:00,480 --> 00:36:03,200 Speaker 3: been FDA approved and it's a weird color and it's 704 00:36:03,239 --> 00:36:06,200 Speaker 3: like a dairy product that has not been kept cold, 705 00:36:06,480 --> 00:36:08,959 Speaker 3: you can get really sick. Like this is not a game, 706 00:36:09,000 --> 00:36:21,080 Speaker 3: it's serious, right, Yeah. 707 00:36:21,080 --> 00:36:23,560 Speaker 2: And I think one thing about this that again I 708 00:36:23,560 --> 00:36:27,359 Speaker 2: find interesting about the Human Psyche is that I once 709 00:36:27,480 --> 00:36:31,880 Speaker 2: tried to get desperately. I wanted these contacts for cosplay. 710 00:36:32,840 --> 00:36:35,719 Speaker 2: They're illegal in the US, and I was like, but 711 00:36:35,800 --> 00:36:37,640 Speaker 2: I can get them, though, and I could. I found 712 00:36:37,680 --> 00:36:39,600 Speaker 2: a way I could buy them. But you know, this 713 00:36:39,680 --> 00:36:41,319 Speaker 2: should have been a part of my mind that was 714 00:36:41,360 --> 00:36:46,520 Speaker 2: like wait though, and I never used them. But I think, 715 00:36:46,560 --> 00:36:50,920 Speaker 2: like it's a mistake to think that people who are 716 00:36:51,200 --> 00:36:54,680 Speaker 2: buying these things are stupid or they're not intelligent. 717 00:36:54,719 --> 00:36:55,600 Speaker 1: I think it's a mistake. 718 00:36:55,840 --> 00:37:00,160 Speaker 2: If it's available and easy to buy, I totally understand it. 719 00:37:00,200 --> 00:37:02,920 Speaker 2: Like I totally get it, especially if you're seeing people 720 00:37:02,960 --> 00:37:07,600 Speaker 2: that you follow maybe respect relate to using a product 721 00:37:08,040 --> 00:37:10,880 Speaker 2: and you're like, okay, well they are using it, They're fine, 722 00:37:11,040 --> 00:37:14,239 Speaker 2: I'll use it too. So I think that's the key 723 00:37:14,280 --> 00:37:15,520 Speaker 2: thing to say. 724 00:37:16,280 --> 00:37:19,200 Speaker 3: Oh, I'm so glad you added that. I Yeah, Like, 725 00:37:20,000 --> 00:37:23,120 Speaker 3: I don't think that anybody who is buying things and 726 00:37:23,200 --> 00:37:25,640 Speaker 3: like diligently searching for them to buy them, even if 727 00:37:25,680 --> 00:37:28,799 Speaker 3: they're not like approved or whatever. If they're legal illegal here. 728 00:37:29,080 --> 00:37:32,000 Speaker 3: I don't think it's on them, It is on the platform. Like, 729 00:37:32,040 --> 00:37:34,080 Speaker 3: I don't think that a platform should be then making 730 00:37:34,239 --> 00:37:36,359 Speaker 3: money from that from that they don't thin they should 731 00:37:36,360 --> 00:37:37,680 Speaker 3: get it. I don't think that a platform should get 732 00:37:37,680 --> 00:37:41,680 Speaker 3: a cut from someone who has like made the decision 733 00:37:41,800 --> 00:37:45,239 Speaker 3: to seek out something that maybe is not legal here 734 00:37:45,360 --> 00:37:48,120 Speaker 3: for whatever reason. Right, Like, there's I'm big into sunscreens. 735 00:37:48,160 --> 00:37:49,880 Speaker 3: There's all kinds of sunscreens that I like to use 736 00:37:49,920 --> 00:37:51,640 Speaker 3: that you can't just go into cvs in the United 737 00:37:51,680 --> 00:37:54,520 Speaker 3: States and buy, right, But Like, I think it's different 738 00:37:54,560 --> 00:37:58,720 Speaker 3: when a platform, a private company is taking a cut 739 00:37:58,840 --> 00:38:01,879 Speaker 3: of that illegal transaction. Right, Like, There's been a whole, 740 00:38:02,520 --> 00:38:07,359 Speaker 3: a whole situation of like parents who unfortunately lost their 741 00:38:07,440 --> 00:38:11,080 Speaker 3: kids because their kids brought illegal drugs on platforms like 742 00:38:11,080 --> 00:38:14,440 Speaker 3: TikTok or Snapchat, which apparently is like not really that difficult. 743 00:38:14,760 --> 00:38:18,120 Speaker 3: Imagine then if TikTok or Snapchat was also taking a 744 00:38:18,160 --> 00:38:21,120 Speaker 3: cut of that sale, right, Like, that wouldn't be acceptable. 745 00:38:21,120 --> 00:38:23,040 Speaker 3: And I think, I mean it's really an issue of 746 00:38:23,080 --> 00:38:26,680 Speaker 3: like I don't blame the individual who's making that choice, 747 00:38:26,800 --> 00:38:29,440 Speaker 3: but I don't think that platform should be financially benefiting 748 00:38:29,480 --> 00:38:32,279 Speaker 3: from it because then it's incentivized absolutely. 749 00:38:32,960 --> 00:38:36,359 Speaker 2: So, as you said, this is a pretty new thing 750 00:38:36,840 --> 00:38:40,040 Speaker 2: and uh TikTok shop and it's been a little bit 751 00:38:40,080 --> 00:38:43,440 Speaker 2: of a rough rollout. What do you think is in 752 00:38:43,480 --> 00:38:45,240 Speaker 2: the future for it? Is it here to stay? 753 00:38:45,960 --> 00:38:47,880 Speaker 3: This is a great question. I guess the answer I 754 00:38:47,880 --> 00:38:51,040 Speaker 3: will give is maybe tbd. We will see. I think 755 00:38:51,080 --> 00:38:53,720 Speaker 3: it kind of depends on how Black Friday goes for TikTok. 756 00:38:54,640 --> 00:38:58,200 Speaker 3: This kind of shopping functionality is much more common in China, 757 00:38:58,239 --> 00:39:00,799 Speaker 3: where TikTok is based with brands like Timu, and I 758 00:39:00,840 --> 00:39:03,359 Speaker 3: think that TikTok is kind of betting that will take 759 00:39:03,400 --> 00:39:06,520 Speaker 3: off here too. It's a lot less like Amazon. Like 760 00:39:06,560 --> 00:39:08,359 Speaker 3: when I first started researching this, I was like, Oh, 761 00:39:08,360 --> 00:39:10,839 Speaker 3: they're trying to be like Amazon with content. It's more 762 00:39:10,920 --> 00:39:15,280 Speaker 3: like Sheian with content, right, So, like, imagine if like Amazon, 763 00:39:15,320 --> 00:39:19,000 Speaker 3: Shean and TikTok all merged into one super app where 764 00:39:19,040 --> 00:39:23,680 Speaker 3: you consumed content and also made content and also shopped. 765 00:39:24,040 --> 00:39:28,080 Speaker 3: Social and live shopping is huge across Asia. Wired reports 766 00:39:28,080 --> 00:39:30,719 Speaker 3: that in China alone, live shopping is expected to drive 767 00:39:30,800 --> 00:39:33,960 Speaker 3: nearly twenty percent of online shopping this year. And I 768 00:39:34,000 --> 00:39:36,719 Speaker 3: think that it's when when Elon Musk decided that he 769 00:39:36,760 --> 00:39:38,280 Speaker 3: was going to try to change the name of Twitter 770 00:39:38,320 --> 00:39:40,680 Speaker 3: to X. I think that he was trying to turn 771 00:39:41,400 --> 00:39:44,760 Speaker 3: X into like a super app where you are having 772 00:39:45,120 --> 00:39:48,680 Speaker 3: making social content, talking to people, but also banking, also 773 00:39:48,840 --> 00:39:51,759 Speaker 3: watching video, right, Like, I don't know if that is 774 00:39:51,760 --> 00:39:54,239 Speaker 3: going to really take off in the United States. Like 775 00:39:54,760 --> 00:39:57,480 Speaker 3: I think it's a bit of a cultural shift to 776 00:39:57,640 --> 00:40:01,080 Speaker 3: that that sort of thing. Facebook and in both tried 777 00:40:01,080 --> 00:40:03,759 Speaker 3: to do live shopping functionality and then later phase them out, 778 00:40:03,800 --> 00:40:05,520 Speaker 3: so it didn't work for them. And I just think 779 00:40:05,560 --> 00:40:08,399 Speaker 3: that maybe we're not really I don't know, I don't 780 00:40:08,400 --> 00:40:11,160 Speaker 3: know if we are really down to shop that way 781 00:40:11,200 --> 00:40:15,600 Speaker 3: in the United States. Like, look at Amazon when I shop. Unfortunately, 782 00:40:15,640 --> 00:40:18,520 Speaker 3: I do use Amazon. I know. I like to buy 783 00:40:18,520 --> 00:40:21,920 Speaker 3: my groceries from Whole Foods when I can, which Amazon owns. 784 00:40:22,000 --> 00:40:25,200 Speaker 3: I use One Medical as my healthcare provider. Amazon owns 785 00:40:25,239 --> 00:40:28,319 Speaker 3: that too. Here in DC, my local newspaper is the 786 00:40:28,400 --> 00:40:31,319 Speaker 3: Washington Post. Well, guess who owns that Amazon. I'm not 787 00:40:31,480 --> 00:40:33,800 Speaker 3: thrilled about this, and I don't think that most people 788 00:40:34,400 --> 00:40:38,080 Speaker 3: are thrilled with the idea of one place being where 789 00:40:38,080 --> 00:40:40,920 Speaker 3: they get a lot of their needs met. And I 790 00:40:40,960 --> 00:40:43,160 Speaker 3: think that TikTok is kind of betting that this is 791 00:40:43,200 --> 00:40:46,680 Speaker 3: just the inevitable future of the Internet and social media 792 00:40:46,800 --> 00:40:48,799 Speaker 3: and commerce, and that we're all going to get used 793 00:40:48,800 --> 00:40:51,720 Speaker 3: to it. I saw a report that TikTok is actually 794 00:40:51,840 --> 00:40:56,120 Speaker 3: planning on selling and delivering groceries and the United States soon. 795 00:40:56,440 --> 00:40:58,399 Speaker 3: I haven't been able to verify that, but I did 796 00:40:58,400 --> 00:41:01,240 Speaker 3: see a report indicating that it might sound hard to believe, 797 00:41:01,520 --> 00:41:04,640 Speaker 3: but in twenty twenty two, TikTok did announce that people 798 00:41:04,640 --> 00:41:08,400 Speaker 3: could now purchase fresh and frozen food directly from TikTok 799 00:41:08,440 --> 00:41:11,000 Speaker 3: shop in the UK. So it's not that far fetched 800 00:41:11,000 --> 00:41:12,960 Speaker 3: that they would then be like, well, we want to 801 00:41:13,000 --> 00:41:16,279 Speaker 3: be where you make contact, where you consume content, where 802 00:41:16,320 --> 00:41:19,320 Speaker 3: you get your groce fees, where you buy your novelty goods, everything. 803 00:41:19,719 --> 00:41:23,240 Speaker 3: And I think that's kind of my point in bringing 804 00:41:23,280 --> 00:41:25,839 Speaker 3: this to you all today, is that, like you know, 805 00:41:25,920 --> 00:41:28,799 Speaker 3: with technology like this, it may start out as convenient, 806 00:41:28,960 --> 00:41:31,799 Speaker 3: but convenience always comes at a cost when it comes 807 00:41:31,840 --> 00:41:34,600 Speaker 3: to technology. If one tech company becomes the end all 808 00:41:34,640 --> 00:41:37,520 Speaker 3: be all of how we consume everything, how we buy everything, 809 00:41:37,960 --> 00:41:40,360 Speaker 3: we could see a dynamic where they can really do 810 00:41:40,480 --> 00:41:42,239 Speaker 3: whatever they want because what are we going to do? 811 00:41:42,280 --> 00:41:43,759 Speaker 3: Go elsewhere their everything? 812 00:41:43,920 --> 00:41:46,960 Speaker 1: You know, Amazon's trying to sell cars. 813 00:41:47,040 --> 00:41:49,799 Speaker 3: Oh you rightly so much? At what point is it 814 00:41:49,880 --> 00:41:52,600 Speaker 3: like we don't need to get everything from you? Like 815 00:41:53,239 --> 00:41:55,719 Speaker 3: fair if I want to get a car, I can like, 816 00:41:55,880 --> 00:41:57,840 Speaker 3: are you gonna sell houses? Like what's next? 817 00:41:58,120 --> 00:42:00,319 Speaker 1: What is happening? Yeah? I will. 818 00:42:00,360 --> 00:42:03,560 Speaker 4: I find it interesting that TikTok has got done this 819 00:42:03,600 --> 00:42:06,359 Speaker 4: because again we've talked about the algorithm, and so when 820 00:42:06,360 --> 00:42:09,440 Speaker 4: you click on something for I've done this on Facebook. 821 00:42:09,520 --> 00:42:11,240 Speaker 4: This is where I'm like, I feel like a boomer 822 00:42:11,360 --> 00:42:15,040 Speaker 4: or I've accidentally clicked on a link of advertising and 823 00:42:15,080 --> 00:42:17,400 Speaker 4: then then from then on I just kept getting that 824 00:42:17,520 --> 00:42:20,800 Speaker 4: one advertising. So I'm thinking like with TikTok being the 825 00:42:20,800 --> 00:42:23,080 Speaker 4: way their algorithm is is kind of similar to that word. 826 00:42:23,080 --> 00:42:26,080 Speaker 4: They just get almost obsessive, like U slaw. This is 827 00:42:26,200 --> 00:42:28,239 Speaker 4: one thing I'm going to show you twenty times. This 828 00:42:28,360 --> 00:42:30,840 Speaker 4: is the one thing. So how does that how that's 829 00:42:30,880 --> 00:42:33,760 Speaker 4: going to kind of break TikTok in my head because 830 00:42:33,760 --> 00:42:36,799 Speaker 4: that's not what like you want the algorithm, but not 831 00:42:37,000 --> 00:42:39,319 Speaker 4: that very specific algorithm. 832 00:42:39,680 --> 00:42:42,000 Speaker 3: Yeah, I don't want to be stalked by one pair 833 00:42:42,040 --> 00:42:44,040 Speaker 3: of boots that I happen to click on once that 834 00:42:44,040 --> 00:42:46,600 Speaker 3: I might not even want, Like that's just not the 835 00:42:46,920 --> 00:42:50,719 Speaker 3: experience that I want for my digital ecosystem. It's like 836 00:42:51,400 --> 00:42:54,920 Speaker 3: I just I just think that we deserve better, Like 837 00:42:54,960 --> 00:42:58,520 Speaker 3: I think that, you know. It makes me feel a 838 00:42:58,560 --> 00:43:03,279 Speaker 3: bit sad, like the end all be all of the 839 00:43:03,360 --> 00:43:06,840 Speaker 3: promise of technology is like how can we get people 840 00:43:06,840 --> 00:43:10,120 Speaker 3: to click on stuff and sell them things? Like I 841 00:43:10,200 --> 00:43:13,439 Speaker 3: want to have digital media platforms where I'm learning things, 842 00:43:13,480 --> 00:43:15,920 Speaker 3: where I'm experiencing things, where I'm having community. And it 843 00:43:15,960 --> 00:43:18,920 Speaker 3: just makes me sad that, like it seems like the 844 00:43:19,160 --> 00:43:21,440 Speaker 3: end all be all is just like how can we 845 00:43:21,760 --> 00:43:24,800 Speaker 3: sell more junk? I hate that right right? 846 00:43:24,840 --> 00:43:26,960 Speaker 4: And then talking about the fact that TikTok was originally 847 00:43:26,960 --> 00:43:30,080 Speaker 4: for younger generations, younger kids, and how easy it is 848 00:43:30,120 --> 00:43:32,480 Speaker 4: to buy this could be a parent's worst nightmare. 849 00:43:32,800 --> 00:43:36,360 Speaker 3: Oh yes, NBC actually did a report all about how 850 00:43:36,600 --> 00:43:41,720 Speaker 3: minors like young people are selling products on TikTok shop, 851 00:43:41,880 --> 00:43:44,440 Speaker 3: even though that is against TikTok's policies. All they have 852 00:43:44,440 --> 00:43:46,800 Speaker 3: to do is lie about their age. But like, just imagine, 853 00:43:46,840 --> 00:43:50,920 Speaker 3: like me a grown woman getting sold a pair of 854 00:43:51,000 --> 00:43:54,400 Speaker 3: leggings by like a sixteen year old in between their classes. 855 00:43:54,440 --> 00:43:56,440 Speaker 3: It is just dystopian. It's just very weird. 856 00:43:56,960 --> 00:44:00,000 Speaker 2: That makes me said, yeah, I was gonna say dystopian too, 857 00:44:00,200 --> 00:44:02,279 Speaker 2: because it feels like not only are they trying to 858 00:44:03,880 --> 00:44:06,319 Speaker 2: all of these tech companies are trying to take over 859 00:44:06,440 --> 00:44:09,480 Speaker 2: like every avenue of our lives. It's hard to imagine 860 00:44:09,800 --> 00:44:13,239 Speaker 2: the time before something like Amazon for me, But it's 861 00:44:13,280 --> 00:44:15,760 Speaker 2: also they want you to spend all of your time there, 862 00:44:16,440 --> 00:44:20,280 Speaker 2: all of your time consuming the content, buying the things, 863 00:44:20,360 --> 00:44:22,359 Speaker 2: and it's just like a cycle where you're trapped and 864 00:44:22,400 --> 00:44:24,399 Speaker 2: all of your time is right there. 865 00:44:25,440 --> 00:44:28,200 Speaker 3: Yes, and that is exactly the dynamic that I want 866 00:44:28,600 --> 00:44:31,279 Speaker 3: for all of us to break free from. Like we 867 00:44:31,400 --> 00:44:34,520 Speaker 3: already give these platforms so much, they already take so 868 00:44:34,640 --> 00:44:37,920 Speaker 3: much from us. They don't have to take everything. And 869 00:44:37,960 --> 00:44:40,160 Speaker 3: I guess I worry that we're going to get to 870 00:44:40,160 --> 00:44:42,080 Speaker 3: a place where this is going to be more normalized 871 00:44:42,120 --> 00:44:45,120 Speaker 3: that like they just they want all of your time 872 00:44:45,280 --> 00:44:47,520 Speaker 3: and all of your money and all of your energy, 873 00:44:47,640 --> 00:44:49,359 Speaker 3: and I don't think we should give it to them. 874 00:44:49,440 --> 00:44:52,320 Speaker 3: So this holiday, I really want us to make smart 875 00:44:52,400 --> 00:44:55,440 Speaker 3: choices about how and what and why we buy. You know, 876 00:44:55,480 --> 00:44:58,080 Speaker 3: if you're finding yourself buying stuff that you don't need 877 00:44:58,200 --> 00:45:00,839 Speaker 3: on social media. Ask some question, like do you really 878 00:45:00,880 --> 00:45:02,879 Speaker 3: need that item? Put it in your cart and see 879 00:45:02,920 --> 00:45:05,399 Speaker 3: how that feels for a while. Don't click buy right away. 880 00:45:05,600 --> 00:45:07,680 Speaker 3: Are you clicking this because it's easy, because you're bored, 881 00:45:07,719 --> 00:45:10,239 Speaker 3: because it's like a dopamine hit, Like, really, ask some 882 00:45:10,360 --> 00:45:13,520 Speaker 3: questions about why it is you're buying things. Oh and 883 00:45:13,880 --> 00:45:16,799 Speaker 3: if you really hate TikTok shop and you don't want 884 00:45:16,800 --> 00:45:19,200 Speaker 3: to see any more of those eligible for commission videos, 885 00:45:19,360 --> 00:45:21,160 Speaker 3: you can actually turn it off. If you go to 886 00:45:21,200 --> 00:45:24,080 Speaker 3: your profile on TikTok, open the menu in the top right, 887 00:45:24,400 --> 00:45:28,560 Speaker 3: hit settings and Privacy content preferences, filter video keywords, and 888 00:45:28,600 --> 00:45:32,279 Speaker 3: then add hashtag TikTok shop. You will not have to 889 00:45:32,320 --> 00:45:36,600 Speaker 3: see those ads anymore. My holiday gift from me to you. 890 00:45:36,600 --> 00:45:38,239 Speaker 3: You're welcome, Thank you. 891 00:45:38,680 --> 00:45:39,239 Speaker 1: I need this. 892 00:45:41,320 --> 00:45:44,000 Speaker 2: I love that. And I actually was thinking about this. 893 00:45:44,360 --> 00:45:46,560 Speaker 2: I think it'd be interesting to come back after this 894 00:45:46,600 --> 00:45:48,400 Speaker 2: has been around for a little bit longer. Because you 895 00:45:48,480 --> 00:45:51,360 Speaker 2: also did the episode bridget on de influencing on TikTok, 896 00:45:52,120 --> 00:45:56,239 Speaker 2: so I feel likek the there's an interesting intersection there 897 00:45:56,560 --> 00:46:00,360 Speaker 2: of like that was happening where people were saying, okay, 898 00:46:00,480 --> 00:46:03,240 Speaker 2: let's get de influenced to now you have TikTok shop, 899 00:46:03,760 --> 00:46:04,799 Speaker 2: So what does that look like? 900 00:46:05,160 --> 00:46:08,439 Speaker 3: That's such an interesting question. I'm so curious to see because, 901 00:46:08,480 --> 00:46:12,400 Speaker 3: like I do think that people want like more authentic 902 00:46:12,440 --> 00:46:14,879 Speaker 3: online experiences that are not just like bye bye bye. 903 00:46:14,880 --> 00:46:17,799 Speaker 3: And I think that's why we saw deinfluencing pop up 904 00:46:17,840 --> 00:46:20,879 Speaker 3: as a trend. So how will that bump up alongside 905 00:46:21,000 --> 00:46:22,920 Speaker 3: TikTok shop taking off? 906 00:46:23,160 --> 00:46:27,800 Speaker 1: We will see yes, yes, well. 907 00:46:27,960 --> 00:46:30,799 Speaker 2: Thank you so much as always Bridget for taking the 908 00:46:30,840 --> 00:46:33,880 Speaker 2: time for breaking this down for us. We love to 909 00:46:33,920 --> 00:46:36,440 Speaker 2: have you. Hopefully we'll have you back for some scream 910 00:46:36,640 --> 00:46:39,520 Speaker 2: stuff along with the tech content that we love. 911 00:46:40,239 --> 00:46:42,400 Speaker 1: Where can the good listeners find you? 912 00:46:42,400 --> 00:46:44,480 Speaker 3: You can find me at my podcast there are no 913 00:46:44,560 --> 00:46:46,719 Speaker 3: girls on the Internet. You can find me on Instagram 914 00:46:46,719 --> 00:46:49,360 Speaker 3: at Bridget Marie and DC or on Twitter at Bridget Marie. 915 00:46:49,400 --> 00:46:53,160 Speaker 2: Thank you again so much, and listeners, if you would 916 00:46:53,200 --> 00:46:55,560 Speaker 2: like to contact us you can. You can find us 917 00:46:55,719 --> 00:46:58,799 Speaker 2: email us at Stephania mom stuff at iHeartMedia dot com. 918 00:46:58,880 --> 00:47:00,920 Speaker 2: You can find us on Twitter, a podcasts, or on 919 00:47:00,920 --> 00:47:03,920 Speaker 2: Instagram and TikTok at stuff. One never told you we 920 00:47:04,000 --> 00:47:05,640 Speaker 2: have a book that you can get wherever you get 921 00:47:05,680 --> 00:47:08,279 Speaker 2: your books. We have a tea public score. Thanks as 922 00:47:08,320 --> 00:47:11,600 Speaker 2: always too, our super producer Christina, our executive producer Maya, 923 00:47:11,600 --> 00:47:12,640 Speaker 2: and our contributor Joey. 924 00:47:12,840 --> 00:47:13,200 Speaker 1: Thank you. 925 00:47:13,800 --> 00:47:15,520 Speaker 2: Thanks to you for listening. Stuff I Never Told You 926 00:47:15,560 --> 00:47:17,319 Speaker 2: is a protection by Heart Radio. For more podcasts from 927 00:47:17,320 --> 00:47:18,759 Speaker 2: my heart Radio, you can check out the heart Radio, 928 00:47:18,800 --> 00:47:21,319 Speaker 2: Apple podcast, or wherever you listen to your favorite shows,