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Speaker 1: It's another Jebile phone frame day Mornings on the twenties.

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Speaker 2: Hello, Hey, it's a great day here at be some

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Speaker 2: My name was Pete Eakins. I was looking for our customer, Josh.

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Speaker 1: This is Dean I help you. Hi, Josh, how are

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Speaker 1: you doing today?

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Speaker 3: I'm okay.

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Speaker 2: Hey, listen, I'm calling you because you recently had your

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Speaker 2: credit card stolen and a bunch of charges on it.

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Speaker 4: Yeah, and it was a nightmare to fix it.

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Speaker 3: Just like a customer survey about that, and I would

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Speaker 3: love to complain.

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Speaker 2: Oh well, no, this is not a customer survey about it.

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Speaker 2: I'm actually calling to talk to you about some issues

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Speaker 2: that we had with that.

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Speaker 1: I'm so sorry.

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Speaker 3: Okay, what are they?

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Speaker 2: Well, you are actually going to be responsible for all

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Speaker 2: of those charges that were charged on your card when

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Speaker 2: it was stolen.

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Speaker 3: Oh I go, I am what happened?

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Speaker 1: Mm hmm.

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Speaker 2: Well, the person that you spoke to when your car

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Speaker 2: was originally stolen that reversed all the charges made a mistake.

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Speaker 1: They were new to the company, and so I'm fixing

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Speaker 1: that for them.

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Speaker 4: Okay, Well fix it right, don't fix it in a

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Speaker 4: way that screws me. I can't imagine why it would

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Speaker 4: be my.

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Speaker 1: Fault my car was stolen.

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Speaker 3: What can make me responsible for that when it's going

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Speaker 3: outside of your.

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Speaker 1: Guy's terms of service? Well, we hear a Visa.

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Speaker 2: We take a lot of pride in our card and

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Speaker 2: we also expect that our customers do the same.

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Speaker 1: I think you know what I'm saying.

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Speaker 4: Were you there, Visa can kiss my if you make

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Speaker 4: them to pay these fraudulent.

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Speaker 2: Charge Well, it's just that we do feel like our

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Speaker 2: customers should be more responsible with their belongings. And it

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Speaker 2: sounds like you lost your card and somebody found it.

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Speaker 4: I didn't lose my card and somebody found it. Somebody

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Speaker 4: stole my whole wallet. I had to go get a

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Speaker 4: new idea. Was an absolute nightmare to deal with every

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Speaker 4: bit of it, and it took me forever to get

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Speaker 4: a real person when I called it.

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Speaker 3: At it, I just kept getting stuck in this loop

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Speaker 3: of an automated service. You can stop with the right now,

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Speaker 3: because there's nothing but condescending and pissing me flat.

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Speaker 2: Okay, Josh, I just want to let you know I'm listening,

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Speaker 2: and that is my way of active listening, to let

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Speaker 2: you know that I'm hearing you.

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Speaker 1: And what you're it's your.

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Speaker 4: Way of ignoring me. Why you wait for your chance

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Speaker 4: to tell me how I'm getting screwed by your company?

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Speaker 1: So your need is I squared a guy with the again.

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Speaker 1: Let me talk to your supervisor. Okay, I'm sorry? What

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Speaker 1: was that? Yeah?

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Speaker 4: I know that it's still your way of ignoring me

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Speaker 4: while you're waiting for your chance to talk. Just give

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Speaker 4: me a solution, give me a supervisor, give me something.

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Speaker 1: I'm so sorry. What was that? What'd you say? I'm

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Speaker 1: so sorry?

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Speaker 4: You and me ignoring me? It is disrespectful.

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Speaker 1: Okay, Josh, I hear you, and I see you.

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Speaker 4: And You're lucky I can't see you, because then I'd

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Speaker 4: be able to come up and find you, or at

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Speaker 4: the very least, figure out who you are and get

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Speaker 4: you fired. There's no way that this business is going

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Speaker 4: to treat their customers like this and expect to keep them.

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Speaker 1: Okay.

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Speaker 2: I should also add we did find the name of

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Speaker 2: the person who stole your card. Are you interested in that? Oh?

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Speaker 4: Did you?

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Speaker 1: Well? No, it was not me. Their name was Devin.

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Speaker 4: Are you right now?

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Speaker 2: That's my My goodness? Well, I guess we got to

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Speaker 2: watch we room with, don't we?

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Speaker 1: Hey?

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Speaker 2: This is actually Jubil from The Jubil Show doing a

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Speaker 2: phone break on you and your roommate. Devin set you up.

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Speaker 3: Right now.

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Speaker 2: It's a joke. He said that you recently got your

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Speaker 2: card Sol and Ando wanted to mess with you.

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Speaker 3: Oh my god, my chest is so right now. Oh god,

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Speaker 3: I was ready to really put my hands on the

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Speaker 3: I feel like you couldn't know better than it.

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Speaker 1: Wake up every morning with Jubile phone branks.