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Speaker 1: One eight hundred Do you uy Away? Now offering free

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Speaker 1: remote consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred do

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Speaker 1: uy away dot Com or call.

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Speaker 2: Eight hundred do you y Away.

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Speaker 3: One of the funnier types of pranks that we've been

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Speaker 3: doing in recent years are the automated ones where we

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Speaker 3: have a robot voice with us that's malfunctioning, frustrating people.

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Speaker 3: Sometimes two robots fighting with each other.

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Speaker 2: That's actually my favorite one. It's so good.

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Speaker 3: But today the robot has a simple job. Just cancel

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Speaker 3: a woman's subscription to her tax software. All they have

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Speaker 3: to do is get her name right, and you know

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Speaker 3: that's not going to happen in your phone. Tap right

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Speaker 3: now another.

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Speaker 4: Hello, Hi, I'm calling from Tax Customer Care is as

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Speaker 4: missus Eric is, and this is her. Good morning, Erica.

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Speaker 4: My name is Joe Joe King. I see that you've

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Speaker 4: submitted a request to suspend your service.

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Speaker 1: Actually I want to cancel, and I don't want to suspend.

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Speaker 4: I want to cancel it.

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Speaker 1: I don't want it anymore.

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Speaker 4: Okay, I got that. All right, Well, I'm going to

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Speaker 4: send you into our automated system to do that. Okay,

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Speaker 4: It's really easy.

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Speaker 2: It'll just take a moment, all right, right now, okay,

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Speaker 2: thank you so much. Please hold it.

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Speaker 1: If I can only battle like a dog at a place,

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Speaker 1: paddle my way. You gotta get through.

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Speaker 2: Hello. This is Tax Advantage automated response. According to my notes,

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Speaker 2: you would like to cancel your subscription with us. Please

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Speaker 2: say yes or no if this is correct? Yes? Okay?

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Speaker 2: Could you please spell your first name E R I A.

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Speaker 2: You spelled your name hi l G No you r

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Speaker 2: hello Eilger? Is this correct? No? That's saying yes or no? No? Okay,

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Speaker 2: we will try again. Please spell your first name E

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Speaker 2: R I B A. Okay, got it? You spelled H

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Speaker 2: D A r T Hello Hubert? Is this correct?

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Speaker 1: No?

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Speaker 2: Saying yes or no? No?

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Speaker 3: I named Erica, not Hubert.

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Speaker 2: Okay, got it? Your last name is h you No,

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Speaker 2: hello Hubert? Hubert Eric God? Okay? Got it? You live

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Speaker 2: in Asheville, North Carolina. No representative. I have successfully canceled

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Speaker 2: your subscription and will reroot you to a customer representative.

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Speaker 2: We cancel the wrong one. You can't.

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Speaker 4: Hello, mister Hubert, my name is Joe King Text Customer Care.

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Speaker 4: How may I help you today?

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Speaker 2: Okay?

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Speaker 1: So, first of all, my name is not Hubert.

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Speaker 2: Hubert.

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Speaker 1: The system is wrong. The animated system hurts me wrong.

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Speaker 4: I'm sorry to interrupt you. Who my computer says that

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Speaker 4: this is Hubert Hubert from Asheville, North Carolina.

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Speaker 2: Yeah, your computer is wrong because the animated system is

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Speaker 2: is Jack. You can't hear anything?

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Speaker 4: Are you saying our computers messed up that? Yeah, that

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Speaker 4: doesn't happen.

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Speaker 1: Well, it happens. It happened today.

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Speaker 4: What I don't understand you My name is Eric. So

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Speaker 4: is your last name here?

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Speaker 2: Ubert? Then? Is that the issue?

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Speaker 4: No? I just told you my name is Erica. Okay,

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Speaker 4: and you want to cancel your subscription?

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Speaker 3: Yes?

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Speaker 2: Got it?

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Speaker 4: Okay, Well I'm going to put you back into the

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Speaker 4: system to do that. We'll take two seconds. Okay, Please hold.

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Speaker 2: Hello Hubert hubertin You were sorry to see you go,

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Speaker 2: but are happy you are calling back. If you care

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Speaker 2: to purchase a new service from us, No, we still

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Speaker 2: have your credit card on file.

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Speaker 3: No.

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Speaker 2: A thousand times? No, okay, got it? I will now

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Speaker 2: charge your card four hundred and twenty eight dollars and

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Speaker 2: sixty eight cents are talking? Thank you, Hubert Hubert?

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Speaker 3: Or are you Hubert?

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Speaker 2: Hello, mister Hubert? My name Joe.

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Speaker 1: Nope, I'm nope.

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Speaker 2: Cancel that one too.

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Speaker 3: I did not.

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Speaker 1: They can't even get my name right?

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Speaker 2: Who is this? All I want to do is cancel

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Speaker 2: my subscription?

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Speaker 4: Oh okay, well if you want to do that. Next

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Speaker 4: step for me is just to tell you this is

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Speaker 4: a prank phone call from your boyfriend, Charles. Why can

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Speaker 4: have the automated system tell you if you're like.

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Speaker 2: Wait, what, wait, what's going on?

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Speaker 4: This is actually all Zame from the radio show Brook

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Speaker 4: and Jeffrey other morning, and we're doing a prank phone

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Speaker 4: call on your boyfriend.

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Speaker 2: Set you up, Carls real.

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Speaker 1: Oh my gosh, So how was it?

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Speaker 2: Huh?

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Speaker 4: How was your experience getting radio show?

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Speaker 3: I haven't been that mad in years.

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Speaker 2: Make sure to follow Brook and Jeffrey on YouTube, Facebook,

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Speaker 2: TikTok on Instagram. Does that sound okay to you? Hubert?

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Speaker 4: You're the word.

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Speaker 2: Weeke up?

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Speaker 1: Every morning was funk tap weekday mornings on the twenties,

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Speaker 1: Freaking Jeffrey in the morning