1 00:00:06,680 --> 00:00:06,960 Speaker 1: Hello. 2 00:00:07,320 --> 00:00:09,520 Speaker 2: Yes, Hello, my name is Ted Devereaux and I'm calling 3 00:00:09,560 --> 00:00:14,159 Speaker 2: from Energy. I was looking for Brianna. This is her, Brianna. Hi, 4 00:00:14,280 --> 00:00:16,280 Speaker 2: how are you today? 5 00:00:16,880 --> 00:00:18,480 Speaker 1: I'm doing more all. I just got out of a 6 00:00:18,560 --> 00:00:19,600 Speaker 1: yoga class. 7 00:00:19,800 --> 00:00:22,200 Speaker 2: Oh you do yoga, hunt, Yes, that's the hot yoga 8 00:00:22,320 --> 00:00:24,520 Speaker 2: you're doing the other kind of yoga. 9 00:00:24,800 --> 00:00:26,120 Speaker 1: It was a hot yoga. 10 00:00:26,280 --> 00:00:28,960 Speaker 2: Yes, I've never done that. So anyway, Well, I'm glad 11 00:00:28,960 --> 00:00:31,280 Speaker 2: you just got out of a yoga class because you're 12 00:00:31,280 --> 00:00:34,239 Speaker 2: probably pretty chilled out then, pretty relaxed, nice and stretched 13 00:00:34,280 --> 00:00:35,239 Speaker 2: on out. 14 00:00:35,720 --> 00:00:37,199 Speaker 1: Yeah, exactly, that's where I go. 15 00:00:37,520 --> 00:00:41,440 Speaker 2: Probably a good Moody's probably get you all nights and 16 00:00:41,440 --> 00:00:45,000 Speaker 2: calm down, because I am calling to go over a 17 00:00:45,080 --> 00:00:46,920 Speaker 2: few things with you. I'm not sure if you realize 18 00:00:46,920 --> 00:00:48,839 Speaker 2: where I called from. I was calling from the electric company, 19 00:00:48,920 --> 00:00:52,400 Speaker 2: and I am I'm calling it alerty that your power 20 00:00:52,440 --> 00:00:55,000 Speaker 2: has been shut off and we will not be shutting 21 00:00:55,000 --> 00:00:57,720 Speaker 2: it back on until the bill is paid. 22 00:00:58,360 --> 00:01:00,760 Speaker 1: Okay, so wait what it shut off? There was no 23 00:01:00,800 --> 00:01:03,600 Speaker 1: warning or anything like that. I don't understand, you know. 24 00:01:03,840 --> 00:01:06,600 Speaker 2: I'm sure that we sent out several warnings because I 25 00:01:06,640 --> 00:01:08,520 Speaker 2: know that we do that, and I'm not trying to 26 00:01:08,520 --> 00:01:10,200 Speaker 2: tell you that you're wrong, but you may be, and 27 00:01:10,240 --> 00:01:12,840 Speaker 2: it's just this instance, maybe you didn't see them, not 28 00:01:12,959 --> 00:01:17,440 Speaker 2: your fault. But unfortunately, until we collect payment, we will 29 00:01:17,480 --> 00:01:19,000 Speaker 2: not be able to flip ft sweitchly. 30 00:01:20,080 --> 00:01:22,920 Speaker 1: This makes no sense and it's honestly killing my whole 31 00:01:23,080 --> 00:01:25,920 Speaker 1: entire yoga vibe. I don't know what to tell you, 32 00:01:25,920 --> 00:01:27,600 Speaker 1: but you guys need to turn that power on. 33 00:01:27,920 --> 00:01:30,679 Speaker 2: Okay, we can do that definitely. When would you like 34 00:01:30,760 --> 00:01:33,680 Speaker 2: us to turn it back on immediately? 35 00:01:33,720 --> 00:01:36,039 Speaker 1: I have a protein drink that's waiting for me in 36 00:01:36,120 --> 00:01:39,280 Speaker 1: the fridge that I drink after my yellow classes and 37 00:01:39,319 --> 00:01:40,600 Speaker 1: I don't want it to go back. 38 00:01:40,840 --> 00:01:43,160 Speaker 2: So are you going to be able to make running? Okay? 39 00:01:43,240 --> 00:01:45,520 Speaker 2: Visa MasterCard then, because I can take the four thousand 40 00:01:45,520 --> 00:01:46,600 Speaker 2: dollars payment right now? 41 00:01:47,600 --> 00:01:50,360 Speaker 1: What one thousand dollars? You're kidding? This has got to 42 00:01:50,440 --> 00:01:51,120 Speaker 1: be a mistake. 43 00:01:51,840 --> 00:01:53,840 Speaker 2: Well, no, I don't think it's any mistake. It's a 44 00:01:54,080 --> 00:01:56,280 Speaker 2: power is not paid for quite a few months enough 45 00:01:56,280 --> 00:01:58,240 Speaker 2: to turn it off, and so the power has been 46 00:01:58,240 --> 00:02:00,200 Speaker 2: shut off and we cannot turn it back on we 47 00:02:00,200 --> 00:02:02,840 Speaker 2: collect payment, And I trust me, Brianna. I want you 48 00:02:02,880 --> 00:02:04,400 Speaker 2: to have you a little smoothie when you get home 49 00:02:04,400 --> 00:02:06,160 Speaker 2: from yoga class. I would love that. I'd make me 50 00:02:06,240 --> 00:02:08,240 Speaker 2: so happy. So would you like to pay now? Then? 51 00:02:09,120 --> 00:02:11,240 Speaker 1: I don't know if you heard me or not, but 52 00:02:11,360 --> 00:02:15,840 Speaker 1: you have to put my electricity on immediately, because I 53 00:02:15,880 --> 00:02:20,040 Speaker 1: got no anything. This is this makes no sense. 54 00:02:20,080 --> 00:02:22,919 Speaker 2: It sounds like you work, maybe just a little nama 55 00:02:23,120 --> 00:02:25,760 Speaker 2: stay or whatever it is they say in yo class. 56 00:02:25,760 --> 00:02:27,640 Speaker 2: They get you calm down little, maybe when you breathe. 57 00:02:27,720 --> 00:02:29,840 Speaker 1: Here. I think that you need to take a yoga 58 00:02:29,919 --> 00:02:33,200 Speaker 1: class and then figure out how to work the electricity 59 00:02:33,680 --> 00:02:35,239 Speaker 1: in my apartment immediately. 60 00:02:36,040 --> 00:02:38,360 Speaker 2: I would love to do that, but unfortunately I cannot 61 00:02:38,360 --> 00:02:40,280 Speaker 2: do that until I received payment. There's a bunch of 62 00:02:40,320 --> 00:02:44,000 Speaker 2: late fees and shut off fees, shut on fees. There's 63 00:02:44,000 --> 00:02:45,880 Speaker 2: a medium shut feed which I don't even know if 64 00:02:45,919 --> 00:02:46,680 Speaker 2: you know about that one. 65 00:02:46,680 --> 00:02:48,320 Speaker 1: But when we shut it up, I think that you 66 00:02:48,320 --> 00:02:51,040 Speaker 1: have the wrong house because this is all messed up. 67 00:02:51,120 --> 00:02:53,280 Speaker 1: This is mixed up with something else I got. 68 00:02:53,760 --> 00:03:01,200 Speaker 2: The address is four seven eight and THEO Brianna correct, Yes, yes, 69 00:03:01,320 --> 00:03:03,000 Speaker 2: it's being shut up now. Mistake. 70 00:03:03,120 --> 00:03:05,560 Speaker 1: Okay, you guys have no idea what the hell you're 71 00:03:05,600 --> 00:03:09,000 Speaker 1: talking about. I pay my bill on time every single month, 72 00:03:09,400 --> 00:03:13,919 Speaker 1: and this is messing up my entire days my electricity 73 00:03:13,960 --> 00:03:14,680 Speaker 1: on right now? 74 00:03:15,120 --> 00:03:16,359 Speaker 2: Did you want to go back in there, maybe do 75 00:03:16,400 --> 00:03:18,640 Speaker 2: another damn would maybe not gonna stay a little bit 76 00:03:18,680 --> 00:03:20,560 Speaker 2: more and then I could call you back. We maybe 77 00:03:20,600 --> 00:03:21,639 Speaker 2: can have a bit of conversation. 78 00:03:21,960 --> 00:03:25,160 Speaker 1: Maybe that's not how that works. Okay, this is real life, 79 00:03:25,280 --> 00:03:30,120 Speaker 1: like alf my yoga mat. I cannot stand some type 80 00:03:30,120 --> 00:03:31,359 Speaker 1: of this that. 81 00:03:31,240 --> 00:03:36,240 Speaker 2: Makes mistake to get yours together. Maybe read a little 82 00:03:36,240 --> 00:03:36,920 Speaker 2: bit mistake. 83 00:03:37,400 --> 00:03:41,480 Speaker 1: Please quit stop now mistading me, you freak. I need 84 00:03:41,520 --> 00:03:43,280 Speaker 1: to speak to your manager immediately. 85 00:03:43,520 --> 00:03:45,520 Speaker 2: Well I can't do that because this is actually Dubil 86 00:03:45,560 --> 00:03:46,960 Speaker 2: from the Jubil Show doing a phone brank on you 87 00:03:47,000 --> 00:03:48,400 Speaker 2: and your fiance. Logan set you up. 88 00:03:49,640 --> 00:03:51,840 Speaker 1: Oh my god, you guys got me right. 89 00:03:51,720 --> 00:03:58,040 Speaker 2: After that, Yes he did. He said, you're always chilled out. 90 00:03:58,320 --> 00:03:59,920 Speaker 2: You'd be super mad if we ruined your day right 91 00:04:00,000 --> 00:04:00,880 Speaker 2: after yoga class. 92 00:04:01,600 --> 00:04:04,240 Speaker 1: Oh my gosh, that's sorry. I'm going to check his butt. 93 00:04:04,280 --> 00:04:05,640 Speaker 2: You can get your protein chake. 94 00:04:07,560 --> 00:04:09,440 Speaker 1: You've said it now, I'm stay one more time. I 95 00:04:09,520 --> 00:04:11,080 Speaker 1: was here going to blow my mind.