WEBVTT - Fees are the Worst, and How to Avoid Them #147

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<v Speaker 1>Welcome to How the Money. I'm Joel and I'm Matt,

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<v Speaker 1>and today we're discussing why fees are the worst and

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<v Speaker 1>how to avoid them. They're the worst, Yeah, Joel, fees man,

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<v Speaker 1>they are truly at the worst. We're gonna talk about

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<v Speaker 1>why they are the worst. We're gonna talk through some

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<v Speaker 1>of the different fees that we often get suckered into paying,

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<v Speaker 1>and then we're gonna round the show outs by discussing

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<v Speaker 1>some of the different ways that we can make sure

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<v Speaker 1>to avoid paying those fees in our lives. I like it,

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<v Speaker 1>all right, but something else. It stinks almost as much

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<v Speaker 1>as fees. Student loans, all right, let's talk about that.

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<v Speaker 1>Those are also pretty terrible. It's so bad. And there's

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<v Speaker 1>this new Ashton Kutcher series, Matt. I don't know if

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<v Speaker 1>you've seen it or heard about it. I mean, you

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<v Speaker 1>say Ashton Kulcher. He's not in the show right right now,

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<v Speaker 1>but he like produced it or helped fund it or whatever.

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<v Speaker 1>It's part of it. Yeah, he's part He's part of

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<v Speaker 1>the creation of this show called Going from Broke. And

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<v Speaker 1>I was gonna like tease that we were going to

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<v Speaker 1>have Ashton on the show or something, but I can't

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<v Speaker 1>even do that with a straight face. I wish that

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<v Speaker 1>would be kind of cool, but it's not gonna happen.

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<v Speaker 1>Well with all the movie business in Atlanta, yali Wood

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<v Speaker 1>as they call it, Ashton Kutcher has actually been in

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<v Speaker 1>our neighborhood, that's true. Did you get a story about

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<v Speaker 1>him at our local ballet studio? I did. All the

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<v Speaker 1>moms in there, We're taking their daughters and sons to

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<v Speaker 1>ballet class, were like, what I freaking up in the

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<v Speaker 1>neighborhod Ballet studio there as a dad, you know, with

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<v Speaker 1>his kid. Yeah. Yeah. So. But he also has created

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<v Speaker 1>this show, Going From Broke, and it's about these two

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<v Speaker 1>financial experts are going in to help people who are

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<v Speaker 1>just way down with student loans. And so I wanted

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<v Speaker 1>to mention too an interesting thing. You can watch the

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<v Speaker 1>series for free on Sony's Crackle service, which is a

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<v Speaker 1>service where you can watch stuff freak. So Going from

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<v Speaker 1>Broke you can watch it without having any sort of

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<v Speaker 1>paid subscription. And when I heard about this and I

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<v Speaker 1>saw that there's a new series where these financial experts

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<v Speaker 1>are going through to help people overwhelmed the student loans,

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<v Speaker 1>it kind of surprised me. That that was something that

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<v Speaker 1>people wanted to watch on TV, but also at the

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<v Speaker 1>same time it kind of brought to the forefront that Wow,

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<v Speaker 1>I mean, I know that this is a problem. I

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<v Speaker 1>know that this is just a huge issue right in

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<v Speaker 1>our day and age. Like I feel like it's a

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<v Speaker 1>headline piece constantly about how much there is in student

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<v Speaker 1>loan debt, specific cases of people being overwhelmed, it being

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<v Speaker 1>hard to find, uh, student loan forgiveness and so, yeah,

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<v Speaker 1>this show is obviously of interest. It's it's of interest

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<v Speaker 1>to people to see how it's affecting other people, but

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<v Speaker 1>at the same time, hopefully get some tips and tricks

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<v Speaker 1>from this show on how to tackle their student loans. Yeah.

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<v Speaker 1>I mean, and they're not only just talking about student

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<v Speaker 1>loans and how that is affecting our generation, right, but

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<v Speaker 1>I mean they're they're broadly speaking to just personal finance

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<v Speaker 1>in general, how we can often make poor decisions when

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<v Speaker 1>it comes to what we do with our money. And

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<v Speaker 1>it's just really interesting too that just personal finance in

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<v Speaker 1>general is it's kind of taking the spotlight rights. It's

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<v Speaker 1>center stage, and people want to see how other people

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<v Speaker 1>are spending their money and how you know, they're doing

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<v Speaker 1>poor things with their money. But at the same time,

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<v Speaker 1>hopefully they are able to watch the shows and learn something, uh,

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<v Speaker 1>learn something to actually help them in their current situation,

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<v Speaker 1>sort of like we do on this show. You know,

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<v Speaker 1>we're not just two guys talking here. We're hoping to

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<v Speaker 1>actually improve your financial life. If this is you right

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<v Speaker 1>now listening to this podcast, yeah, you're listening because you

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<v Speaker 1>want your finances to look different, whether you're doing well,

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<v Speaker 1>and you want like little ways to help you get

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<v Speaker 1>further and do even better and invest more wisely or

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<v Speaker 1>cut back on expenses or stop paying needless fees right

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<v Speaker 1>whatever it is, or you're just kind of on the

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<v Speaker 1>beginning path and you're kind of figuring out what some

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<v Speaker 1>of these terms mean, and you want to get started

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<v Speaker 1>and just become a little bit better at making decisions

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<v Speaker 1>to kind of get you started in being decent with

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<v Speaker 1>personal finances. I mean, I think whatever position you're in

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<v Speaker 1>while you're listening, we want to to help you wherever

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<v Speaker 1>you are. And Matt on that no of student loans

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<v Speaker 1>and that show kind of really tackles that in a

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<v Speaker 1>big way. Well, I wanted to mention that student loan

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<v Speaker 1>refinance rates are super low right now. As the FED

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<v Speaker 1>has been cutting interest rates, well, guess what's dropped student

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<v Speaker 1>loan refinancing rates, And so a lot of our listeners

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<v Speaker 1>might qualify for a lower rate on a student loan.

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<v Speaker 1>And speaking of our topic today, fees, well, there are

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<v Speaker 1>no fees associated with refinancing your student loans with reputable lenders,

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<v Speaker 1>so it's worth checking out. And we have an article

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<v Speaker 1>on our site where our student loan expert Megan she

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<v Speaker 1>wrote about refinancing your student loan and when it makes sense,

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<v Speaker 1>and so we'll post that in the show notes as well.

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<v Speaker 1>But I just want to put that on people's radar.

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<v Speaker 1>If you are burdened by your student loan payments and

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<v Speaker 1>you're looking to potentially pay them off more quickly at

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<v Speaker 1>a lower interest rate, well, refinancing in this current low

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<v Speaker 1>interest rate environment might make sense for you. Yeah, while

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<v Speaker 1>it sucks to actually have a ton of student loans,

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<v Speaker 1>I think it's awesome that you can refinance for free.

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<v Speaker 1>Unlike refinancing a mortgage on a home, which costs a

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<v Speaker 1>ton of money, a lot of money, that is not

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<v Speaker 1>the case for student loans. That's true. And Joel real

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<v Speaker 1>quick before we launched into talking about fees. Let's introduce

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<v Speaker 1>our beer for this episode, which is Bourbon Barrel Dark

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<v Speaker 1>Apparition and this is by Jackie Ohs out of Ohio. Joel,

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<v Speaker 1>this is one intimidating label right here. It is. I'm

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<v Speaker 1>looking forward to sharing this one with you and talking

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<v Speaker 1>about it at the end of the episode thanks to

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<v Speaker 1>Art and Mackenzie all the lovely folks up there at

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<v Speaker 1>that brewery. Yeah man, they sent us some good beers.

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<v Speaker 1>Really excited to have this one on the show with you.

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<v Speaker 1>All right, but let's get to the topic of hand

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<v Speaker 1>for this episode, Matt, fees are the worst, but then

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<v Speaker 1>we also have to talk about how to avoid them.

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<v Speaker 1>Fees are, of course a major pain in our lives.

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<v Speaker 1>They pop up everywhere, and Matt, we recently talked about

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<v Speaker 1>saving money on lodging while traveling. We discussed the annoyance

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<v Speaker 1>that urban fees and resort fees, all these kind of

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<v Speaker 1>strange and interesting fees that hotels are starting to build

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<v Speaker 1>into their pricing, that they seem to be popping up

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<v Speaker 1>all over the place and randomly, and a lot more

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<v Speaker 1>so recently, what parking fees and WiFi fees abound too.

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<v Speaker 1>When we're booking hotels. But fees are prominent across our

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<v Speaker 1>higher financial lives now, and we have to be aware

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<v Speaker 1>of how and when we encounter them so we can

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<v Speaker 1>be vigilant and intentional to avoid these fees whenever possible. Yeah,

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<v Speaker 1>when we also specifically talked about fees in regards to

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<v Speaker 1>your retirement accounts, paying a commission to a broker for

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<v Speaker 1>an actively managed fund and paying sky high fund expenses

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<v Speaker 1>that'll eat away at your wealth substantially. If you want

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<v Speaker 1>to know more about that, you can go back and

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<v Speaker 1>check out episode ninety one. But today we'll be covering

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<v Speaker 1>other fees that we encounter around us in our day

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<v Speaker 1>to day lives. Yeah, fees are prevalent. They're everywhere, right,

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<v Speaker 1>There's cancelation fees, administrative charges, resort fees. Like we mentioned,

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<v Speaker 1>fees have all sorts of different lingo ascribed to them

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<v Speaker 1>in an attempt to lessen their blow, but they're pervasive nonetheless. Right.

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<v Speaker 1>Ticketmaster charges up to thirty seven percent of the face

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<v Speaker 1>value of a ticket in fees. And it's not just one,

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<v Speaker 1>it's multiple, including fees to print your tickets at home.

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<v Speaker 1>They charge you money to use your own printer. And

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<v Speaker 1>I know, I mean I don't think I am gonna

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<v Speaker 1>have trouble finding other people out there listening that have

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<v Speaker 1>had a terrible run in with Ticketmaster. Right. Also, don't

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<v Speaker 1>think Ticketmaster is going to advertise on our podcast. Probably

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<v Speaker 1>not so. Yeah, the fees for Ticketmaster are just incredible,

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<v Speaker 1>and I think Live Nation too. Right, there's these companies

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<v Speaker 1>out there selling tickets, charging exorbitant fees and just annoying

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<v Speaker 1>us all to death in the process. In airlines, it

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<v Speaker 1>turns out Matt last year made seven point eight billion

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<v Speaker 1>dollars on fees alone. So that's not including the price

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<v Speaker 1>of airfare, that's not including the other ways they make money.

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<v Speaker 1>It's literally just the fees that they charge for getting

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<v Speaker 1>an assigned seat now or for wanting to be able

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<v Speaker 1>to sit next to your wife or your family. There

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<v Speaker 1>are all these fees that were charged now by the airlines,

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<v Speaker 1>and they're racking up by charging us massive fees all

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<v Speaker 1>the time. They're not alone, but man, they are definitely

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<v Speaker 1>one of the major culprits. And these fees they span

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<v Speaker 1>lots of different industries. They are incredibly prevalent and fees, man,

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<v Speaker 1>they are also really sneaky. One of the reasons that

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<v Speaker 1>fees are becoming more ubiquitous is because our shopping behavior

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<v Speaker 1>makes us susceptible to them. Right. A study of StubHub

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<v Speaker 1>fees showed that consumers spent more if they weren't shown

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<v Speaker 1>the fees until the end of the purchase. Right. Doesn't

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<v Speaker 1>that sound sort of like the amount that ticket Master

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<v Speaker 1>or StubHub charges in addition to what the actual ticket costs.

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<v Speaker 1>Sounds kind of familiar, buddy. Maybe they're like buddies talking

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<v Speaker 1>on the phone. Who knows. It's like, hey, you're in

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<v Speaker 1>a charge this year. But basically we get frustrated and

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<v Speaker 1>we're at the end of that entire process, and we

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<v Speaker 1>still click by because we've already kind of committed that

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<v Speaker 1>time to that purchase, and you probably still want to

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<v Speaker 1>go to the concert. You have to use a poker term,

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<v Speaker 1>your pot committed at that point, Right, You've gone through

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<v Speaker 1>the whole process, you've got them in the cart, and

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<v Speaker 1>then you see the fees and you just breathe that

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<v Speaker 1>angry sigh that you know what they've done it to

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<v Speaker 1>me again, I guess I'm paying indeed, Man, Yeah, it's

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<v Speaker 1>that bait and switch. But here's the thing. If it

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<v Speaker 1>had been price youre upfront on the friend end, before

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<v Speaker 1>we had committed to that purchase, I think there's a

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<v Speaker 1>chance that we would leave immediately. Makes me think of

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<v Speaker 1>the frog in boiling water analogy, right, Like, if that

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<v Speaker 1>frog would have gotten in at the very beginning and

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<v Speaker 1>it was boiling, frog would have hopped out. He's like, hey,

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<v Speaker 1>no idiot, I'm even I'm not paying for those tickets.

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<v Speaker 1>But because we're committed by that point, right, Like, we've

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<v Speaker 1>already spent five minutes clicking on squares with stop signs

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<v Speaker 1>in them, and you know, we know we like we

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<v Speaker 1>can picture ourselves at that concert, or we can picture

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<v Speaker 1>ourselves like at that soccer match we proved our humanity

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<v Speaker 1>to the capture robotic machine exactly, Like, I'm not turning

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<v Speaker 1>back at this point. I'm gonna do it. But that's

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<v Speaker 1>just another example of us sort of getting worn down

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<v Speaker 1>by paying these ridiculous fees. I think when they kind

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<v Speaker 1>of do the bait and switch like that at the

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<v Speaker 1>very end, that is just one of the absolute worst

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<v Speaker 1>ways to experience fees, when different companies pulling over on

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<v Speaker 1>you like that, right, and when there's not that price transparency. Yeah, Matt,

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<v Speaker 1>And even as we've become accustomed to seeing more fees

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<v Speaker 1>in our lives. Well, there are still ways that we

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<v Speaker 1>can mount a legitimate opposition to encroaching fees that we

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<v Speaker 1>see that pop up, and it's your money, it's my money, right,

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<v Speaker 1>what are we going to do about it? Though? There

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<v Speaker 1>are actual steps that we can take to lessen the

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<v Speaker 1>impact of fees in our life and to avoid paying fees.

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<v Speaker 1>And so we've got some really important steps for you

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<v Speaker 1>to to implement into your life in order to pay

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<v Speaker 1>fewer fees. But first we're gonna talk about some of

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<v Speaker 1>the most egregious feast and how to combat those right

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<v Speaker 1>after the break. All right, Joe, we are back from

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<v Speaker 1>the break. We're here to talk about why fees, why

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<v Speaker 1>they totally suck man, And let's go ahead now and

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<v Speaker 1>discuss some the most prominent fees that you'll likely encounter

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<v Speaker 1>and how you can never pay them. Let's first talk

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<v Speaker 1>about overdraft fees. This is probably the most egregious fee

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<v Speaker 1>that's out there. This is when a three dollar coffee

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<v Speaker 1>could actually cost you thirty five or forty bucks. Since

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<v Speaker 1>the average overdraft fee is thirty three dollars and thirty

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<v Speaker 1>six cents, Americans paid thirty four billion dollars with a

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<v Speaker 1>B not Yeah, thirty four billion dollars in overdraft fees

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<v Speaker 1>a couple of years ago. That is just an insane

0:10:49.679 --> 0:10:52.200
<v Speaker 1>amount of money going to the banks. Man. This is

0:10:52.240 --> 0:10:54.280
<v Speaker 1>part of the reason why we prefer not to use

0:10:54.320 --> 0:10:57.079
<v Speaker 1>a debit card at all, and instead we prefer credit cards.

0:10:57.520 --> 0:11:00.880
<v Speaker 1>But you can avoid these fees by opting out of

0:11:00.920 --> 0:11:04.040
<v Speaker 1>your bank overdraft protection service. Just make sure that you

0:11:04.080 --> 0:11:06.960
<v Speaker 1>are aware that oftentimes they can use tricky language to

0:11:07.000 --> 0:11:09.360
<v Speaker 1>try to get you to sign up to protect your money. Yeah,

0:11:09.360 --> 0:11:10.840
<v Speaker 1>they try to make an opt out look like an

0:11:10.840 --> 0:11:13.480
<v Speaker 1>opt in or vice versa. They try to make it

0:11:13.520 --> 0:11:17.800
<v Speaker 1>seem like the overdraft protection services is what you want,

0:11:18.160 --> 0:11:20.280
<v Speaker 1>but that's not what you want. You prefer for your

0:11:20.320 --> 0:11:23.120
<v Speaker 1>debit card to get declined in a situation where you

0:11:23.120 --> 0:11:25.280
<v Speaker 1>didn't have the funds to cover the purchase, because that

0:11:25.280 --> 0:11:28.320
<v Speaker 1>would avoid that pesky overdraft fee. And if you don't

0:11:28.360 --> 0:11:30.880
<v Speaker 1>even realize that you're doing it, you might purchase four

0:11:30.920 --> 0:11:33.120
<v Speaker 1>or five six things that day and you could rack

0:11:33.200 --> 0:11:36.000
<v Speaker 1>up a hundred fifty a hundred and eighty dollars in

0:11:36.080 --> 0:11:39.679
<v Speaker 1>overdraft fees in just a day or two of not

0:11:39.760 --> 0:11:42.920
<v Speaker 1>realizing that your balance was low. That's a lot of beer. Yeah,

0:11:42.960 --> 0:11:45.360
<v Speaker 1>if you're making that many beer purchases, right, Yeah, that's

0:11:45.400 --> 0:11:48.440
<v Speaker 1>expensive beer too. We like expensive beer, but not expensive

0:11:48.480 --> 0:11:51.360
<v Speaker 1>beer in the form where you're paying fees exactly. Another

0:11:51.480 --> 0:11:53.800
<v Speaker 1>really pesky fee that you're going to encounter that's really

0:11:53.800 --> 0:11:57.360
<v Speaker 1>prominent are a t M fees. Well, I mean, honestly,

0:11:57.400 --> 0:11:59.240
<v Speaker 1>how often are we using a t MC these days?

0:11:59.280 --> 0:12:02.120
<v Speaker 1>I feel like it's something that is far less relevant

0:12:02.160 --> 0:12:04.680
<v Speaker 1>in our lives. There's more, it's so much easier for

0:12:04.760 --> 0:12:07.960
<v Speaker 1>us to pay with our credit cards or with even

0:12:08.000 --> 0:12:10.760
<v Speaker 1>mobile payments. But if you do like to hit up

0:12:10.760 --> 0:12:12.520
<v Speaker 1>the a t M from time to time, we'll do

0:12:12.600 --> 0:12:15.199
<v Speaker 1>business with a bank that reimburses a t M fees.

0:12:15.640 --> 0:12:17.959
<v Speaker 1>A lot of banks have networks of free machines that

0:12:18.000 --> 0:12:21.760
<v Speaker 1>you can use online. Banks in particular often have access

0:12:21.800 --> 0:12:25.160
<v Speaker 1>to like the All point Network of a t M

0:12:25.240 --> 0:12:28.400
<v Speaker 1>s that are available at most cvous and target stores.

0:12:28.960 --> 0:12:31.720
<v Speaker 1>And like with Ally, you can use any a t M,

0:12:31.720 --> 0:12:34.760
<v Speaker 1>but they'll only reimburse up the ten bucks of a

0:12:34.920 --> 0:12:38.200
<v Speaker 1>t M search charges every month. Yeah, it's limited, right, Joel.

0:12:38.240 --> 0:12:39.959
<v Speaker 1>I use Ally, and so if I need some cash,

0:12:40.320 --> 0:12:43.760
<v Speaker 1>make sure to make it raine hundreds of dollars at once,

0:12:43.960 --> 0:12:46.840
<v Speaker 1>why not just to avoid that fee, or instead you

0:12:46.840 --> 0:12:50.440
<v Speaker 1>can go with a Schwab because they reimburse all of

0:12:50.440 --> 0:12:53.360
<v Speaker 1>your a t M fees, which is fantastic. Yeah, And sometimes,

0:12:53.400 --> 0:12:55.760
<v Speaker 1>like when you're using an a t M, interestingly enough,

0:12:55.760 --> 0:12:58.120
<v Speaker 1>there can be two charges. There can be a charge

0:12:58.160 --> 0:13:00.360
<v Speaker 1>that your bank imposes on you, and then there can

0:13:00.400 --> 0:13:02.560
<v Speaker 1>be a third party a t M fee depending on

0:13:02.600 --> 0:13:04.680
<v Speaker 1>what it Like, if you're at some bar in a

0:13:04.720 --> 0:13:06.640
<v Speaker 1>hole in the wall in the middle of nowhere, there's

0:13:06.679 --> 0:13:08.520
<v Speaker 1>in all likelihood gonna be like a six dollar search

0:13:08.640 --> 0:13:10.120
<v Speaker 1>arge or something on that a t M for you

0:13:10.240 --> 0:13:11.760
<v Speaker 1>to pull money out, or if you're in Vegas, it

0:13:11.760 --> 0:13:14.240
<v Speaker 1>could be like twenty bucks. Yeah, it could be insane, seriously,

0:13:14.320 --> 0:13:16.160
<v Speaker 1>And and one of the banks that actually kind of

0:13:16.160 --> 0:13:19.760
<v Speaker 1>started it all with reimbursing those third party search charges

0:13:19.840 --> 0:13:21.920
<v Speaker 1>as well when it comes to a t M fees

0:13:22.320 --> 0:13:25.400
<v Speaker 1>is Charles Schwab. So yeah, they're a great bank. If

0:13:25.400 --> 0:13:28.160
<v Speaker 1>you do a lot of a t M withdrawals kind

0:13:28.200 --> 0:13:30.360
<v Speaker 1>of all over the place, particularly in Vegas, and you

0:13:30.360 --> 0:13:32.360
<v Speaker 1>want to say about a lot of money, well, Schwab

0:13:32.440 --> 0:13:34.560
<v Speaker 1>Bank is definitely a good one for you to consider,

0:13:34.640 --> 0:13:37.400
<v Speaker 1>all right, Matt. And another prominent fee that a lot

0:13:37.440 --> 0:13:41.160
<v Speaker 1>of people pay is monthly account fees for banking. So yeah,

0:13:41.200 --> 0:13:43.360
<v Speaker 1>these first ones we mentioned all have to do with

0:13:43.920 --> 0:13:47.199
<v Speaker 1>banks charging you excess fees. And man, they are they

0:13:47.240 --> 0:13:50.920
<v Speaker 1>become wizards essentially at charging people fees. They're really really

0:13:50.960 --> 0:13:53.319
<v Speaker 1>good at it, in particularly the big banks. They love

0:13:53.360 --> 0:13:56.040
<v Speaker 1>to charge fees and that's how they make their money. Well,

0:13:56.559 --> 0:13:59.120
<v Speaker 1>so what would we say to someone paying monthly account

0:13:59.120 --> 0:14:01.839
<v Speaker 1>fees every month? Stop doing business with the bank that

0:14:01.960 --> 0:14:04.600
<v Speaker 1>stinks and is looking to nickel and dime you every

0:14:04.679 --> 0:14:07.400
<v Speaker 1>chance they get. Go to a bank that doesn't charge

0:14:07.440 --> 0:14:09.960
<v Speaker 1>fees for low balances. We think the best place to

0:14:10.000 --> 0:14:13.320
<v Speaker 1>turn for your banking needs are online banks. We like

0:14:13.360 --> 0:14:16.839
<v Speaker 1>credit unions a lot, but in particular for banking services

0:14:16.960 --> 0:14:20.960
<v Speaker 1>and checking and savings accounts. Online banks have the best

0:14:21.000 --> 0:14:24.320
<v Speaker 1>offerings for a lot of reasons. And yeah, a few

0:14:24.360 --> 0:14:27.360
<v Speaker 1>of our favorites, as we mentioned often our discover Ally

0:14:27.440 --> 0:14:29.720
<v Speaker 1>and c I T. So open up a new account

0:14:29.960 --> 0:14:32.560
<v Speaker 1>and if you're paying five, seven, twelve dollars a month

0:14:32.600 --> 0:14:35.120
<v Speaker 1>whatever you're paying to have a checking account with a bank,

0:14:35.520 --> 0:14:37.960
<v Speaker 1>stop and get a new one somewhere else. Because those

0:14:38.000 --> 0:14:40.120
<v Speaker 1>fees out up. You're talking about a hundred hundred, thirty

0:14:40.200 --> 0:14:42.920
<v Speaker 1>hundred and fifty bucks a year just for the privilege

0:14:42.920 --> 0:14:45.120
<v Speaker 1>of doing business with that bank, and at the same time,

0:14:45.120 --> 0:14:47.600
<v Speaker 1>they're paying you nothing on your money. Get rid of

0:14:47.800 --> 0:14:49.760
<v Speaker 1>that bank and find a new one, a bank that's

0:14:49.760 --> 0:14:52.280
<v Speaker 1>gonna respect you and not charge you ridiculous fees like that.

0:14:52.520 --> 0:14:57.080
<v Speaker 1>So Joel, quick little confession. I am actually still doing

0:14:57.160 --> 0:15:00.360
<v Speaker 1>business with one of those big banks to charge a

0:15:00.400 --> 0:15:05.320
<v Speaker 1>monthly account maintenance fee, specifically if my average monthly balanced

0:15:05.400 --> 0:15:07.520
<v Speaker 1>in my business checking account, if it dips below if

0:15:07.560 --> 0:15:11.040
<v Speaker 1>I founder bucks, it's pretty lame. Huh yeah, man, all right,

0:15:11.080 --> 0:15:12.640
<v Speaker 1>can we change that this week? Yeah? Well, here's the

0:15:12.680 --> 0:15:14.720
<v Speaker 1>thing is that it actually gets even worse because they

0:15:14.760 --> 0:15:19.560
<v Speaker 1>also charge if my personal checking account dips below hundred dollars,

0:15:19.800 --> 0:15:22.720
<v Speaker 1>which is a pretty large threshold. That's a total of

0:15:22.720 --> 0:15:26.200
<v Speaker 1>two thousand dollars that is sitting there that is doing

0:15:26.240 --> 0:15:29.000
<v Speaker 1>nothing for me. I have to admit I'm a little ashamed.

0:15:29.240 --> 0:15:33.040
<v Speaker 1>All right, well you're forgiven, But but I would say, yeah,

0:15:33.120 --> 0:15:35.480
<v Speaker 1>like just like anybody else listening who is doing business

0:15:35.680 --> 0:15:38.440
<v Speaker 1>with a bank that is setting up these artificial thresholds,

0:15:38.600 --> 0:15:41.000
<v Speaker 1>of what you need to make to avoid fees. Honestly,

0:15:41.040 --> 0:15:43.200
<v Speaker 1>sometimes it's hard to remember, or you spend a little

0:15:43.200 --> 0:15:44.680
<v Speaker 1>too much out of that account and then you get

0:15:44.720 --> 0:15:47.200
<v Speaker 1>charged the fee. It's really frustrating, it's really annoying. So

0:15:47.280 --> 0:15:50.040
<v Speaker 1>I would just prioritize doing business with a bank that

0:15:50.160 --> 0:15:54.120
<v Speaker 1>doesn't have those just kind of ridiculous arbitrary numbers of

0:15:54.280 --> 0:15:56.600
<v Speaker 1>a required minimum balance that you have to meet every month.

0:15:56.880 --> 0:15:58.960
<v Speaker 1>Just make it easier and just go with a bank

0:15:59.000 --> 0:16:02.200
<v Speaker 1>that doesn't charge those stupid pesky fees. Yeah. Man, for

0:16:02.240 --> 0:16:04.720
<v Speaker 1>me though, Like the reason I've kept that account around

0:16:04.840 --> 0:16:07.160
<v Speaker 1>is because I've always thought I needed to have a local,

0:16:07.440 --> 0:16:09.320
<v Speaker 1>convenient bank to be able to make some of those

0:16:09.320 --> 0:16:12.520
<v Speaker 1>cash deposits that I received from time to time. You know,

0:16:12.560 --> 0:16:14.640
<v Speaker 1>like sometimes you want to sell something on the neighborhood

0:16:14.720 --> 0:16:17.520
<v Speaker 1>yard sale site and they don't pay you in via

0:16:17.600 --> 0:16:20.680
<v Speaker 1>Venmo or cash app. They pay you in actual hard cash.

0:16:21.160 --> 0:16:23.160
<v Speaker 1>But the fact is, like you don't really need to

0:16:23.280 --> 0:16:25.240
<v Speaker 1>deposit that money, Like you can have that money go

0:16:25.320 --> 0:16:27.440
<v Speaker 1>towards your groceries that month, or you can you know,

0:16:27.520 --> 0:16:29.600
<v Speaker 1>take that money to the restaurant. I guess that's what

0:16:29.640 --> 0:16:31.680
<v Speaker 1>I'm saying at this point is I want to commit

0:16:31.840 --> 0:16:34.960
<v Speaker 1>to closing that account and by the time this episode

0:16:35.240 --> 0:16:38.080
<v Speaker 1>airs and I'll be doing smarter things with my money. Yeah.

0:16:38.160 --> 0:16:40.000
<v Speaker 1>Right now it's kind of being held hostage, but you

0:16:40.040 --> 0:16:42.600
<v Speaker 1>know what, it leaves a good way to think about it. Yeah,

0:16:42.720 --> 0:16:45.360
<v Speaker 1>but at least you're avoiding the fees, right. I think

0:16:45.960 --> 0:16:47.760
<v Speaker 1>if people know the threshold they have to hit and

0:16:47.800 --> 0:16:49.520
<v Speaker 1>they want to do business with a certain bank that

0:16:49.600 --> 0:16:53.000
<v Speaker 1>does charge fees like that, but has these thresholds, it's

0:16:53.040 --> 0:16:55.360
<v Speaker 1>okay to do business with that bank. If you have

0:16:55.440 --> 0:16:58.200
<v Speaker 1>a long standing relationship, or if you feel like the

0:16:58.240 --> 0:17:02.040
<v Speaker 1>benefits that you get for meeting a minimum required balance

0:17:02.360 --> 0:17:05.680
<v Speaker 1>are worth it, then it's okay to do that, I think.

0:17:05.880 --> 0:17:08.159
<v Speaker 1>But just make sure you know what you're doing so

0:17:08.200 --> 0:17:10.320
<v Speaker 1>that you can avoid those fees, because it's ultimately those

0:17:10.359 --> 0:17:11.800
<v Speaker 1>fees that you don't want to pay. You don't want

0:17:11.840 --> 0:17:14.520
<v Speaker 1>to be paying ten, twelve whatever bucks a month for

0:17:14.640 --> 0:17:17.479
<v Speaker 1>the account for the privilege of doing business When banks

0:17:17.520 --> 0:17:20.399
<v Speaker 1>all across the country, really really good banks want your

0:17:20.440 --> 0:17:23.280
<v Speaker 1>business and don't want to make you pay in order

0:17:23.320 --> 0:17:25.520
<v Speaker 1>to have an account with them. That's what you want

0:17:25.520 --> 0:17:27.960
<v Speaker 1>to avoid more than anything else. And Jel not only

0:17:28.000 --> 0:17:30.480
<v Speaker 1>are they not charging you to do business with them,

0:17:30.560 --> 0:17:33.399
<v Speaker 1>but they're paying you. Right, all the greats online banks

0:17:33.480 --> 0:17:36.040
<v Speaker 1>that we are fans of, they are paying substantially more

0:17:36.080 --> 0:17:38.520
<v Speaker 1>on their high interest savings accounts. It comes out to

0:17:38.600 --> 0:17:42.040
<v Speaker 1>about two hundred times more every single year. Yeah, that's

0:17:42.080 --> 0:17:45.280
<v Speaker 1>big money. All right. Let's talk about another prominent fee,

0:17:45.280 --> 0:17:48.000
<v Speaker 1>pesky fee that you'll encounter that you can avoid, and

0:17:48.040 --> 0:17:51.600
<v Speaker 1>that's a foreign transaction fee. And these foreign transaction fees,

0:17:51.600 --> 0:17:54.080
<v Speaker 1>they've actually become a little bit easier to avoid overtime,

0:17:54.400 --> 0:17:57.200
<v Speaker 1>not nearly as many credit card issuers charge a three

0:17:57.240 --> 0:17:59.480
<v Speaker 1>percent fee that kind of used to be the standard.

0:17:59.680 --> 0:18:01.840
<v Speaker 1>If you go overseas, your credit card issue or was

0:18:01.880 --> 0:18:04.560
<v Speaker 1>going to charge you roughly three for the privilege of

0:18:04.640 --> 0:18:07.600
<v Speaker 1>using that card overseas well. Make sure you check the

0:18:07.640 --> 0:18:12.320
<v Speaker 1>fine print on your cards. But cards like Capital One's Venture, Chase,

0:18:12.359 --> 0:18:15.720
<v Speaker 1>Sapphire Preferred and all of Discovers cards, they don't charge

0:18:15.920 --> 0:18:19.439
<v Speaker 1>that foreign transaction fee. And you can check out what

0:18:19.520 --> 0:18:21.400
<v Speaker 1>cards are our favorites at how to money dot com.

0:18:21.440 --> 0:18:24.280
<v Speaker 1>Slash credit cards. But really, if you do a decent

0:18:24.320 --> 0:18:27.399
<v Speaker 1>bit of international travel, prioritizing a card that doesn't have

0:18:27.440 --> 0:18:29.480
<v Speaker 1>any sort of foreign transaction fee. Well, that's going to

0:18:29.560 --> 0:18:32.000
<v Speaker 1>save you a good bit of money over time as

0:18:32.000 --> 0:18:35.200
<v Speaker 1>you are traveling overseas and making purchases are jell. Another

0:18:35.280 --> 0:18:38.480
<v Speaker 1>instance where you might be paying a fee every single

0:18:38.520 --> 0:18:42.080
<v Speaker 1>month is when it comes to your utilities. Oftentimes you'll

0:18:42.080 --> 0:18:45.359
<v Speaker 1>be charged three percent or more to pay your water

0:18:45.520 --> 0:18:48.280
<v Speaker 1>or electric bill online with a credit card. This can

0:18:48.320 --> 0:18:50.439
<v Speaker 1>be really frustrating to not be able to use a

0:18:50.560 --> 0:18:53.240
<v Speaker 1>card when otherwise you know that you could be earning

0:18:53.280 --> 0:18:55.439
<v Speaker 1>cash back for those payments. You know, I try to

0:18:55.480 --> 0:18:57.760
<v Speaker 1>put everything on my credit card and then pay them

0:18:57.760 --> 0:18:59.439
<v Speaker 1>off at the end of the month, of course, but

0:19:00.040 --> 0:19:01.840
<v Speaker 1>you know in this case you want to opt to

0:19:01.840 --> 0:19:05.520
<v Speaker 1>pay with your checking account instead to avoid this unnecessary

0:19:05.600 --> 0:19:08.679
<v Speaker 1>fee altogether. This is an instance where these utility companies

0:19:08.720 --> 0:19:11.640
<v Speaker 1>are essentially kind of passing that expense that they would

0:19:11.640 --> 0:19:15.080
<v Speaker 1>incur from the credit card companies by accepting your card

0:19:15.440 --> 0:19:19.000
<v Speaker 1>to you as the customer. Nestings, Yeah, I mean yeah.

0:19:19.119 --> 0:19:21.639
<v Speaker 1>Typically it's built in, like anytime you buy something with

0:19:21.680 --> 0:19:25.280
<v Speaker 1>a credit card from a merchant, they're essentially instead of

0:19:25.320 --> 0:19:27.320
<v Speaker 1>charging that fee directly, it's kind of built into the

0:19:27.359 --> 0:19:29.960
<v Speaker 1>cost of doing business. But when it comes to uh

0:19:30.000 --> 0:19:32.760
<v Speaker 1>in particular with utility companies, they kind of put it

0:19:32.800 --> 0:19:34.600
<v Speaker 1>out there as you know what, we're going to charge

0:19:34.640 --> 0:19:36.919
<v Speaker 1>you for this, and in that case, I would do

0:19:36.960 --> 0:19:39.200
<v Speaker 1>whatever I could to avoid it. All Right, late fees.

0:19:39.280 --> 0:19:42.080
<v Speaker 1>Here's another thing. This one is on us, right when

0:19:42.119 --> 0:19:45.520
<v Speaker 1>we have a late fee from a credit card company

0:19:45.640 --> 0:19:49.040
<v Speaker 1>for not even paying at minimum that minimum balance on time.

0:19:49.320 --> 0:19:52.399
<v Speaker 1>So we would say, set up calendar reminders or automatic

0:19:52.440 --> 0:19:56.080
<v Speaker 1>payments to avoid paying this fee. Yeah, Juel, And you know,

0:19:56.119 --> 0:19:58.960
<v Speaker 1>in the history of like me using credit cards, this

0:19:59.040 --> 0:20:00.800
<v Speaker 1>is a fee that I've and hit with just a

0:20:00.800 --> 0:20:03.479
<v Speaker 1>couple of times. And in both instances it was with

0:20:03.560 --> 0:20:05.760
<v Speaker 1>a new credit card that had been using that had

0:20:05.760 --> 0:20:07.720
<v Speaker 1>a do date that was different than the other cards

0:20:07.760 --> 0:20:10.400
<v Speaker 1>I was using, right, and those other cards I'm used

0:20:10.440 --> 0:20:12.280
<v Speaker 1>to just paying at the beginning of the month, but

0:20:12.480 --> 0:20:14.520
<v Speaker 1>with the new card it was just on a different cycle,

0:20:14.640 --> 0:20:16.600
<v Speaker 1>on a different building cycle. So if you're in a

0:20:16.640 --> 0:20:18.200
<v Speaker 1>similar boat, one of the things you can do you

0:20:18.240 --> 0:20:21.159
<v Speaker 1>can actually change the statement end date so that it

0:20:21.240 --> 0:20:24.000
<v Speaker 1>coincides with your other cards to make it easier for you.

0:20:24.480 --> 0:20:26.200
<v Speaker 1>This is what I do now now that I've learned

0:20:26.240 --> 0:20:28.520
<v Speaker 1>my lesson right, and I will say in both instances

0:20:28.560 --> 0:20:30.879
<v Speaker 1>I was able to reverse those charges. We'll kind of

0:20:30.880 --> 0:20:32.879
<v Speaker 1>get to that later in the episode. But setting up

0:20:32.880 --> 0:20:35.199
<v Speaker 1>that automatic payment man, that is the best way to

0:20:35.280 --> 0:20:38.760
<v Speaker 1>completely avoid this fee altogether. All right. Another pesky fee

0:20:38.760 --> 0:20:41.600
<v Speaker 1>that most of us have probably encountered at one point

0:20:41.680 --> 0:20:44.680
<v Speaker 1>or another is baggage fees. And with the different websites

0:20:44.720 --> 0:20:48.040
<v Speaker 1>that aggregate and price compare airfare for you, all of us,

0:20:48.080 --> 0:20:50.480
<v Speaker 1>we've become a lot more price sensitive when it comes

0:20:50.480 --> 0:20:53.199
<v Speaker 1>to booking airfare, and a lot of airlines will it's

0:20:53.280 --> 0:20:54.760
<v Speaker 1>kind of this race to the bottom of trying to

0:20:54.800 --> 0:20:57.439
<v Speaker 1>get their tickets sold for as cheap as possible so

0:20:57.480 --> 0:20:59.959
<v Speaker 1>that you're kind of in the system and you're flying

0:21:00.040 --> 0:21:02.679
<v Speaker 1>on their airline. Well, in order to recoup some of

0:21:02.720 --> 0:21:06.560
<v Speaker 1>those price cuts, airlines have instituted some of those ridiculous fees.

0:21:06.600 --> 0:21:08.720
<v Speaker 1>I mentioned that stat at the beginning of the episode,

0:21:08.760 --> 0:21:12.480
<v Speaker 1>seven point eight billion dollars on fees alone last year

0:21:12.520 --> 0:21:16.840
<v Speaker 1>from airlines. Boo. I agree, Matt, everyone hates paying check

0:21:16.880 --> 0:21:19.919
<v Speaker 1>bag fees, but some airlines are charging for things cecilious

0:21:20.200 --> 0:21:23.880
<v Speaker 1>printing your boarding pass for ten bucks or charging three

0:21:23.880 --> 0:21:27.359
<v Speaker 1>bucks for water. In both cases, that culprit is spirit

0:21:27.400 --> 0:21:30.280
<v Speaker 1>airlines everyone's favorite airlines. Yeah, but they're at least trying

0:21:30.280 --> 0:21:33.080
<v Speaker 1>to be a little more upfront about their fees and

0:21:33.080 --> 0:21:34.680
<v Speaker 1>and lets you know, well, hey, this is what you're

0:21:34.680 --> 0:21:36.560
<v Speaker 1>gonna pay, so that you know ahead of time and

0:21:36.560 --> 0:21:39.000
<v Speaker 1>you're not just completely blindsided by the fact that you're

0:21:39.000 --> 0:21:43.200
<v Speaker 1>paying a fee. Instead, consider booking with airlines like Southwest,

0:21:43.440 --> 0:21:46.840
<v Speaker 1>who don't charge fees for pretty much anything. And in particular,

0:21:46.880 --> 0:21:49.840
<v Speaker 1>if you've ever tried to change a ticket you wanted

0:21:49.880 --> 0:21:53.680
<v Speaker 1>to cancel a reservation, well, guess how most airlines handle

0:21:53.760 --> 0:21:56.320
<v Speaker 1>that mat Not very well. You pretty much lose the

0:21:56.400 --> 0:21:58.520
<v Speaker 1>entire amount that you've paid if you're not able to

0:21:58.640 --> 0:22:01.439
<v Speaker 1>use that ticket. South Ust, well, they don't charge ticket

0:22:01.520 --> 0:22:03.880
<v Speaker 1>change fees, and they make it a whole lot easier

0:22:04.160 --> 0:22:07.800
<v Speaker 1>to book another flight if that initial reservation isn't going

0:22:07.840 --> 0:22:10.520
<v Speaker 1>to work for you anymore. Another way to avoid those

0:22:10.680 --> 0:22:13.760
<v Speaker 1>pesky baggage fees is to only take carry on luggage

0:22:13.800 --> 0:22:15.960
<v Speaker 1>with you and to print your boarding past yourself or

0:22:16.000 --> 0:22:18.440
<v Speaker 1>just kind of have it on your smartphone. But yeah,

0:22:18.480 --> 0:22:21.000
<v Speaker 1>I think there are so many ways to avoid these

0:22:21.040 --> 0:22:23.840
<v Speaker 1>fees by just kind of taking less with you and

0:22:23.880 --> 0:22:26.520
<v Speaker 1>only taking a carry on bag. It's a quick question

0:22:26.520 --> 0:22:29.480
<v Speaker 1>for you. What's the difference then between like Spirit Airlines.

0:22:29.520 --> 0:22:33.119
<v Speaker 1>Do you think in a company that is beloved like Aldi? Right?

0:22:33.280 --> 0:22:34.760
<v Speaker 1>Because Aldi, what do they make you do when you

0:22:34.800 --> 0:22:36.200
<v Speaker 1>go to the store. They make you take a quarter

0:22:36.560 --> 0:22:38.639
<v Speaker 1>stick it in the stupid cart and then you can

0:22:38.640 --> 0:22:40.720
<v Speaker 1>push that cart around it but you get your quarter back.

0:22:41.000 --> 0:22:43.639
<v Speaker 1>But still that is something that Aldi has done to

0:22:43.720 --> 0:22:46.280
<v Speaker 1>keep costs low, right, Like, this is something that Spirit

0:22:46.320 --> 0:22:48.840
<v Speaker 1>Airlines has done in order to keep costs low. Like,

0:22:48.880 --> 0:22:51.479
<v Speaker 1>what's the difference there between a company that is essentially

0:22:51.560 --> 0:22:55.280
<v Speaker 1>being frugal or cheap corporate edition? Yeah, I mean, I

0:22:55.320 --> 0:22:58.600
<v Speaker 1>guess the best thing I can come up with is

0:22:58.680 --> 0:23:01.280
<v Speaker 1>the way they communicate it to their customers. And I

0:23:01.280 --> 0:23:03.120
<v Speaker 1>feel like Aldi has done a great job with their

0:23:03.160 --> 0:23:06.720
<v Speaker 1>signage of notifying people of why they do certain things.

0:23:07.080 --> 0:23:09.040
<v Speaker 1>For the longest time, they didn't take credit cards in

0:23:09.200 --> 0:23:12.560
<v Speaker 1>order to avoid paying those transaction charges. And I guess

0:23:12.600 --> 0:23:14.520
<v Speaker 1>they just realized over time that a lot of people

0:23:14.560 --> 0:23:16.160
<v Speaker 1>wanted to pay that way and they were losing out

0:23:16.160 --> 0:23:18.440
<v Speaker 1>on business on the other side because people had to

0:23:18.440 --> 0:23:20.639
<v Speaker 1>pay with the debit card and not everyone wanted to

0:23:20.640 --> 0:23:22.440
<v Speaker 1>pay that way. And when it comes to the quarters,

0:23:22.480 --> 0:23:24.520
<v Speaker 1>the quarters for a shopping card. They have a sign

0:23:24.600 --> 0:23:27.399
<v Speaker 1>above those shopping cards that says, a quarter saves you

0:23:27.440 --> 0:23:30.040
<v Speaker 1>a dollar. Here's why we're doing this because then we

0:23:30.040 --> 0:23:32.439
<v Speaker 1>don't have to employ more people to get cards that

0:23:32.480 --> 0:23:35.159
<v Speaker 1>are strown all across the parking lot. And Spirit for

0:23:35.200 --> 0:23:38.000
<v Speaker 1>the longest time did a really bad job at communicating

0:23:38.119 --> 0:23:40.439
<v Speaker 1>why they were charging these fees, and you just kind

0:23:40.440 --> 0:23:43.200
<v Speaker 1>of get hit with it and you didn't understand why

0:23:43.280 --> 0:23:45.240
<v Speaker 1>you were being charged, or it didn't just it just

0:23:45.280 --> 0:23:48.000
<v Speaker 1>didn't make sense. And now Spirit is doing a much

0:23:48.080 --> 0:23:50.960
<v Speaker 1>better job, at least on their website with the messaging

0:23:51.240 --> 0:23:54.919
<v Speaker 1>helping you understand kind of why these fees are being charged,

0:23:55.160 --> 0:23:59.520
<v Speaker 1>and hopefully you realize that you're paying such a smaller

0:23:59.560 --> 0:24:03.440
<v Speaker 1>amount to actually fly for the actual ticket that maybe

0:24:03.440 --> 0:24:06.080
<v Speaker 1>those fees might make sense when you're thinking about the

0:24:06.119 --> 0:24:08.800
<v Speaker 1>total overall cost. And I think there's also something that

0:24:08.840 --> 0:24:11.439
<v Speaker 1>has to do with offering something but charging you for

0:24:11.600 --> 0:24:14.040
<v Speaker 1>it like extra on top of that. Right, it's not

0:24:14.119 --> 0:24:17.080
<v Speaker 1>like Aldi when you go into the store, they don't say, hey,

0:24:17.119 --> 0:24:19.840
<v Speaker 1>we don't have music just because we're trying to save money.

0:24:19.880 --> 0:24:22.040
<v Speaker 1>But if you want to pump a dollar into the

0:24:22.119 --> 0:24:24.919
<v Speaker 1>jukebox machine, then you get the shop with music playing.

0:24:25.040 --> 0:24:27.480
<v Speaker 1>You know, it's not like there's a like a special

0:24:27.560 --> 0:24:30.600
<v Speaker 1>section of the store only for premium members where it's like,

0:24:30.640 --> 0:24:32.679
<v Speaker 1>if you pay an extra two dollars you have access

0:24:32.720 --> 0:24:35.359
<v Speaker 1>to these groceries. I wonder if the fact that you

0:24:35.400 --> 0:24:38.080
<v Speaker 1>know these things aren't even offered by Aldi make it

0:24:38.160 --> 0:24:40.200
<v Speaker 1>so that it's not something that you desire, and then

0:24:40.240 --> 0:24:42.239
<v Speaker 1>when you don't get it, you're upset that you have

0:24:42.320 --> 0:24:44.240
<v Speaker 1>to pay more for it. Whereas like, that's just what

0:24:44.280 --> 0:24:46.119
<v Speaker 1>you expect when it comes to airlines, right, Like you

0:24:46.160 --> 0:24:48.520
<v Speaker 1>expect to be able to check a bag or you know,

0:24:48.600 --> 0:24:50.720
<v Speaker 1>even carry on a bag without being charged, which is

0:24:50.760 --> 0:24:53.320
<v Speaker 1>the case sometimes well also too, that's how it used

0:24:53.359 --> 0:24:55.760
<v Speaker 1>to be. It used to be that you could check

0:24:55.760 --> 0:24:58.120
<v Speaker 1>a bag with no fee, and then ten years ago

0:24:58.160 --> 0:25:00.520
<v Speaker 1>when these fees kind of started to come into play,

0:25:00.600 --> 0:25:02.720
<v Speaker 1>and then everyone started to one up each other and

0:25:02.760 --> 0:25:06.240
<v Speaker 1>make it that much worse for all of us when

0:25:06.240 --> 0:25:08.920
<v Speaker 1>it came to paying fees for every little thing when

0:25:08.920 --> 0:25:11.840
<v Speaker 1>we were booking a flight, that just kind of changed

0:25:11.840 --> 0:25:14.080
<v Speaker 1>our experience and it wasn't something we were used to,

0:25:14.440 --> 0:25:16.720
<v Speaker 1>and all these kind of changing it in another way,

0:25:17.040 --> 0:25:19.080
<v Speaker 1>where you might pay a quarter in order to get

0:25:19.119 --> 0:25:21.320
<v Speaker 1>the shopping cart, but as you walk through the story,

0:25:21.320 --> 0:25:24.200
<v Speaker 1>you totally see why that's the case. You totally see

0:25:24.200 --> 0:25:26.280
<v Speaker 1>how much money you're saving on everything else you're buying.

0:25:26.720 --> 0:25:28.879
<v Speaker 1>And it's like, Okay, I paid a quarter, but I

0:25:28.880 --> 0:25:30.679
<v Speaker 1>get it back and let you get it back. That's all.

0:25:30.720 --> 0:25:32.480
<v Speaker 1>That's really what matters on the shopping car, right, I

0:25:32.520 --> 0:25:34.920
<v Speaker 1>get the quarterback. But then also it kind of makes

0:25:34.960 --> 0:25:36.720
<v Speaker 1>sense that the way they're doing it, they're doing it

0:25:36.760 --> 0:25:39.520
<v Speaker 1>in this really frugal way. And then again they just

0:25:39.560 --> 0:25:42.159
<v Speaker 1>communicate it so well, and half of the battle is

0:25:42.200 --> 0:25:45.120
<v Speaker 1>communication at least half the battle, right when you're trying

0:25:45.119 --> 0:25:46.840
<v Speaker 1>to let people know why you're doing things the way

0:25:46.840 --> 0:25:49.760
<v Speaker 1>you are, and ultimately, if you have the customer's best

0:25:49.760 --> 0:25:52.199
<v Speaker 1>interest at heart, and these fees are going to result

0:25:52.240 --> 0:25:55.440
<v Speaker 1>in an overall lower cost and better experience for everyone involved,

0:25:55.640 --> 0:25:58.359
<v Speaker 1>people are willing to partake in something like that. But

0:25:58.400 --> 0:26:00.760
<v Speaker 1>typically when we encounter a fee, it feels like it's

0:26:00.760 --> 0:26:03.640
<v Speaker 1>almost like an assault against us as opposed to someone

0:26:03.720 --> 0:26:05.560
<v Speaker 1>trying to help us out. Yeah. Yeah, they're trying to

0:26:05.560 --> 0:26:06.920
<v Speaker 1>be sneaky about it. They're trying to stick it to

0:26:07.000 --> 0:26:08.960
<v Speaker 1>us instead of showing how we're on the same team together.

0:26:09.000 --> 0:26:12.760
<v Speaker 1>All right, enough about airlines and Aldi, let's talk about

0:26:12.760 --> 0:26:17.080
<v Speaker 1>fees for purchasing sporting and concert tickets. Man, we've already

0:26:17.080 --> 0:26:19.440
<v Speaker 1>talked about, you know, these fees with Ticketmaster and stud pub.

0:26:19.680 --> 0:26:23.040
<v Speaker 1>I hate these fees, and sometimes there aren't ways that

0:26:23.119 --> 0:26:25.680
<v Speaker 1>you can avoid them, right, Like, one of the solutions

0:26:25.720 --> 0:26:29.040
<v Speaker 1>is that you can just purchase fewer tickets. But another

0:26:29.080 --> 0:26:32.000
<v Speaker 1>option is that you can check with the venue specifically

0:26:32.320 --> 0:26:35.080
<v Speaker 1>and see if you can purchase them directly fee free

0:26:35.280 --> 0:26:37.399
<v Speaker 1>at the box office. That's something I've done before at

0:26:37.440 --> 0:26:40.520
<v Speaker 1>one of our local historic theaters downtown, and you can

0:26:40.560 --> 0:26:42.720
<v Speaker 1>just show up at the box office avoid the fees altogether.

0:26:43.160 --> 0:26:45.159
<v Speaker 1>Plus it's kind of fun to buy things at the

0:26:45.160 --> 0:26:47.680
<v Speaker 1>old school window, you know what I'm saying. Oh yeah,

0:26:47.680 --> 0:26:49.560
<v Speaker 1>it's I think it's a great way. And not all

0:26:49.680 --> 0:26:52.320
<v Speaker 1>venues offer that. But if a venue does, like call

0:26:52.359 --> 0:26:54.240
<v Speaker 1>ahead and ask if they do. If it's a quite

0:26:54.280 --> 0:26:56.359
<v Speaker 1>a drive away from where you are, But if they do,

0:26:56.480 --> 0:26:58.359
<v Speaker 1>and you can save that money, you can avoid paying

0:26:58.359 --> 0:27:00.880
<v Speaker 1>that fee. That's definitely a great way to go. Other

0:27:00.920 --> 0:27:03.920
<v Speaker 1>fees that are pesky TV fees, oh man, they run

0:27:03.960 --> 0:27:09.000
<v Speaker 1>the Gamutt regional sports fees, high definition fees, broadcast television fees.

0:27:09.359 --> 0:27:12.160
<v Speaker 1>All right, well, what's the way that we avoid these

0:27:12.440 --> 0:27:15.960
<v Speaker 1>fees for watching television? Well, I don't know about you, Matt,

0:27:16.000 --> 0:27:18.720
<v Speaker 1>I would say ditch cable. These fees are kind of

0:27:18.920 --> 0:27:21.440
<v Speaker 1>an example of the way things used to be, the

0:27:21.480 --> 0:27:24.560
<v Speaker 1>way the business used to run. And if we continue

0:27:24.600 --> 0:27:27.600
<v Speaker 1>to subscribe to the old model, the old way of

0:27:27.720 --> 0:27:30.639
<v Speaker 1>getting television in our home, we're gonna be forced to

0:27:30.680 --> 0:27:33.560
<v Speaker 1>pay these fees. And and stats have shown the fees

0:27:33.600 --> 0:27:36.040
<v Speaker 1>that pay TV companies are charging are going up at

0:27:36.080 --> 0:27:40.159
<v Speaker 1>exorbitant rates. People that have cable or satellite television are

0:27:40.200 --> 0:27:43.680
<v Speaker 1>paying a lot more in fees than they did percentage wise,

0:27:44.000 --> 0:27:46.919
<v Speaker 1>just even a few years ago. So the new model

0:27:46.960 --> 0:27:49.280
<v Speaker 1>is streaming and there are great companies. We talked about

0:27:49.320 --> 0:27:52.800
<v Speaker 1>this before on the show, but basically, ditching cable is

0:27:52.840 --> 0:27:56.199
<v Speaker 1>the only way to avoid fees like that. And Buddy, Man,

0:27:56.240 --> 0:27:58.680
<v Speaker 1>I wanted to talk about car buying fees. This isn't

0:27:58.760 --> 0:28:02.400
<v Speaker 1>something that we experience often because we like to keep

0:28:02.440 --> 0:28:05.040
<v Speaker 1>our cars around for a long time, but man, there

0:28:05.119 --> 0:28:07.280
<v Speaker 1>can be a lot of fees involved in the car

0:28:07.280 --> 0:28:10.199
<v Speaker 1>buying process. Be sure that you are looking closely at

0:28:10.240 --> 0:28:12.320
<v Speaker 1>your purchase documents, make sure that you're pointing them out

0:28:12.680 --> 0:28:15.560
<v Speaker 1>and try to negotiate each and every one of those fees.

0:28:15.920 --> 0:28:18.639
<v Speaker 1>If you are not able to negotiate those fees, be

0:28:18.760 --> 0:28:20.920
<v Speaker 1>willing to walk away. This is one of the reasons

0:28:21.000 --> 0:28:23.960
<v Speaker 1>I think that car Vonna is just doing such a

0:28:24.000 --> 0:28:27.240
<v Speaker 1>great job taking the used car industry by storm because

0:28:27.280 --> 0:28:30.280
<v Speaker 1>they have such a straightforward approach and how they communicate

0:28:30.320 --> 0:28:32.639
<v Speaker 1>the cost to you as the buyer. Uh, they just

0:28:32.680 --> 0:28:35.240
<v Speaker 1>convey that so well. They communicate that, well, the price

0:28:35.640 --> 0:28:37.480
<v Speaker 1>is the price, like you see the price when you

0:28:37.560 --> 0:28:39.640
<v Speaker 1>first look at the vehicle, and that it doesn't change

0:28:39.680 --> 0:28:42.640
<v Speaker 1>because all those costs are built in. People don't necessarily

0:28:42.760 --> 0:28:44.600
<v Speaker 1>want to have to haggle. You want to see the price,

0:28:44.600 --> 0:28:46.000
<v Speaker 1>you want to know what it is, and you want

0:28:46.000 --> 0:28:48.240
<v Speaker 1>to be able to pay that price. And when there's

0:28:48.320 --> 0:28:51.640
<v Speaker 1>that sort of upfrontness and that transparency within an industry

0:28:51.760 --> 0:28:54.160
<v Speaker 1>or even just with a specific company like this, folks

0:28:54.200 --> 0:28:55.960
<v Speaker 1>are going to be much more prone to not only

0:28:55.960 --> 0:28:58.320
<v Speaker 1>recommend them to you know, to their friends, but just

0:28:58.360 --> 0:29:01.720
<v Speaker 1>to use that company in and again, you man location

0:29:01.760 --> 0:29:04.719
<v Speaker 1>fees or delivery fees, there are all sorts of fees

0:29:04.760 --> 0:29:08.000
<v Speaker 1>that are built into the car buying process at times,

0:29:08.040 --> 0:29:11.440
<v Speaker 1>and it's refreshing to do business with a company that

0:29:11.480 --> 0:29:15.120
<v Speaker 1>doesn't charge those kind of random fees. And you know what,

0:29:15.240 --> 0:29:17.240
<v Speaker 1>if you are buying a car, if you're really interested

0:29:17.280 --> 0:29:19.640
<v Speaker 1>in buying a car, and you see those fees in

0:29:19.680 --> 0:29:22.240
<v Speaker 1>plain sight, right in front of your face, ask questions

0:29:22.320 --> 0:29:25.040
<v Speaker 1>about those fees. Ask if they can be waved or

0:29:25.080 --> 0:29:28.640
<v Speaker 1>a minimum reduced anyway that you can at least ask

0:29:28.680 --> 0:29:31.800
<v Speaker 1>the question and be upfront about how you feel about

0:29:31.800 --> 0:29:34.280
<v Speaker 1>the fees. That is the only way that you're going

0:29:34.320 --> 0:29:36.400
<v Speaker 1>to have a chance at getting them wave or like

0:29:36.440 --> 0:29:38.800
<v Speaker 1>you said, walk away from the deal, or find a

0:29:38.840 --> 0:29:41.280
<v Speaker 1>place that that isn't going to charge fees like that

0:29:41.960 --> 0:29:44.480
<v Speaker 1>on a used car purchase. And of course there are

0:29:44.560 --> 0:29:47.920
<v Speaker 1>hard costs for people moving cars around right and and

0:29:47.920 --> 0:29:50.600
<v Speaker 1>and transporting them across the country or whatever they're doing.

0:29:50.920 --> 0:29:52.640
<v Speaker 1>And so to a certain extent that means that you

0:29:52.680 --> 0:29:55.440
<v Speaker 1>have to look at kind of the total cost inclusive

0:29:55.600 --> 0:29:57.760
<v Speaker 1>of fees. So we'll get to how you think about

0:29:57.800 --> 0:30:00.200
<v Speaker 1>that in other ways that you can consistently of wed

0:30:00.200 --> 0:30:12.880
<v Speaker 1>fees in your life. Right after the break, all right, Joel,

0:30:12.920 --> 0:30:14.480
<v Speaker 1>we are back from the break and we were talking

0:30:14.520 --> 0:30:18.320
<v Speaker 1>about fees. Safe to say, nobody likes the staking fees

0:30:18.760 --> 0:30:20.800
<v Speaker 1>they know. Boy, no, Yeah, we've we've talked about some

0:30:20.840 --> 0:30:22.880
<v Speaker 1>of the different ways that we get hit with fees

0:30:23.000 --> 0:30:25.200
<v Speaker 1>all the time in our lives. Now let's talk about

0:30:25.200 --> 0:30:28.600
<v Speaker 1>ways that we can combat those fees. The first thing

0:30:28.640 --> 0:30:29.960
<v Speaker 1>that you want to make sure that you're doing is

0:30:30.000 --> 0:30:33.320
<v Speaker 1>that you are reviewing your credit card statement every month.

0:30:33.560 --> 0:30:35.240
<v Speaker 1>You want to make sure to notice if there is

0:30:35.280 --> 0:30:38.520
<v Speaker 1>anything odd standing out. The reason for this is because

0:30:38.560 --> 0:30:41.440
<v Speaker 1>you might be paying for services or fees that you

0:30:41.520 --> 0:30:44.280
<v Speaker 1>even forgot about or potentially didn't even sign up for.

0:30:44.720 --> 0:30:46.640
<v Speaker 1>The worst fee is the fee that you don't even

0:30:46.680 --> 0:30:50.520
<v Speaker 1>know exists. I call that the phantom fee. So step

0:30:50.560 --> 0:30:52.040
<v Speaker 1>one is to, you know, make sure that you're getting

0:30:52.040 --> 0:30:54.360
<v Speaker 1>your financial house in order and that you are even

0:30:54.480 --> 0:30:57.400
<v Speaker 1>aware of all the different fees that you might already

0:30:57.400 --> 0:30:59.480
<v Speaker 1>be paying. The next step that you need to take

0:30:59.520 --> 0:31:01.360
<v Speaker 1>in order to reduce fees in your life is to

0:31:01.360 --> 0:31:05.640
<v Speaker 1>cut back be okay with produced services. For example, of

0:31:05.680 --> 0:31:07.880
<v Speaker 1>a cable company is sticking it to you in there

0:31:08.200 --> 0:31:10.520
<v Speaker 1>and they already are with the regular sticker price of course,

0:31:10.800 --> 0:31:13.520
<v Speaker 1>will jump ship in order to avoid high charges and

0:31:13.800 --> 0:31:17.040
<v Speaker 1>ridiculous fees. In episode one oh seven, Matt, Matt, we

0:31:17.080 --> 0:31:20.360
<v Speaker 1>talked about cutting the cord, and really that's we just

0:31:20.400 --> 0:31:23.120
<v Speaker 1>talked about ditching cable in order to avoid fees while

0:31:23.360 --> 0:31:26.200
<v Speaker 1>going with a streaming service, kind of running with the

0:31:26.240 --> 0:31:30.320
<v Speaker 1>new age, with more upfront pricing, with more standard pricing,

0:31:30.440 --> 0:31:34.440
<v Speaker 1>with easier to understand pricing models. That is a way

0:31:34.480 --> 0:31:37.600
<v Speaker 1>to to ditch fees on the way you watch television,

0:31:37.800 --> 0:31:40.000
<v Speaker 1>for sure. Yeah, and je, if you are not willing

0:31:40.040 --> 0:31:42.920
<v Speaker 1>to cut back on the different services that you are

0:31:42.960 --> 0:31:46.280
<v Speaker 1>paying for, try to be at least willing to switch

0:31:46.640 --> 0:31:50.120
<v Speaker 1>be okay changing different providers. You can switch banks, you

0:31:50.120 --> 0:31:53.240
<v Speaker 1>can switch cell phone service providers. Any time that you

0:31:53.280 --> 0:31:57.320
<v Speaker 1>can prioritize doing business with a company who avoids fees

0:31:57.840 --> 0:32:01.680
<v Speaker 1>and prioritizes price transparency and customer service. You should like,

0:32:01.760 --> 0:32:03.960
<v Speaker 1>that's who you should be giving your money to, not

0:32:04.080 --> 0:32:06.760
<v Speaker 1>someone who's secretly nickel and diming you. Oh and by

0:32:06.760 --> 0:32:08.080
<v Speaker 1>the way, they're not going to tell you until the

0:32:08.160 --> 0:32:10.360
<v Speaker 1>very last screen before you click purchase. You know, like

0:32:10.400 --> 0:32:13.480
<v Speaker 1>that's the worst. Yeah, doing business with companies that avoid

0:32:13.520 --> 0:32:17.480
<v Speaker 1>fees is actually this virtuous cycle whereas we are being

0:32:17.640 --> 0:32:20.040
<v Speaker 1>a little more intelligent and a little bit more thoughtful

0:32:20.040 --> 0:32:23.080
<v Speaker 1>about who we do business with. Those businesses are profiting

0:32:23.480 --> 0:32:26.640
<v Speaker 1>for doing business the right way, the way that avoids

0:32:26.680 --> 0:32:30.440
<v Speaker 1>crummy fees, and so as you switch service providers, make

0:32:30.480 --> 0:32:34.520
<v Speaker 1>sure you're doing your best to avoid providers that charge

0:32:34.800 --> 0:32:38.000
<v Speaker 1>just ridiculous or stupid or or annoying fees. And I

0:32:38.040 --> 0:32:41.320
<v Speaker 1>think overall, as we do that, other companies that maybe

0:32:41.320 --> 0:32:43.920
<v Speaker 1>we're charging stupid fees kind of begin to see that

0:32:44.000 --> 0:32:46.280
<v Speaker 1>and they're like, oh, wait, wait a second, then that

0:32:46.280 --> 0:32:48.720
<v Speaker 1>that fee model is actually annoying people. It's not working out,

0:32:48.920 --> 0:32:51.200
<v Speaker 1>and it's not attracting new business, and it's not helping

0:32:51.240 --> 0:32:53.560
<v Speaker 1>me keep my current customers. And so yeah, if we

0:32:53.640 --> 0:32:55.680
<v Speaker 1>do that, I think it actually makes not just a

0:32:55.680 --> 0:32:57.240
<v Speaker 1>big difference in the here and now for the fees

0:32:57.240 --> 0:32:59.480
<v Speaker 1>that we're paying, but it makes a statement as companies

0:32:59.560 --> 0:33:01.720
<v Speaker 1>kind of adapt to the way that we want to

0:33:01.760 --> 0:33:03.600
<v Speaker 1>do business, and the way that I want to do

0:33:03.680 --> 0:33:05.800
<v Speaker 1>business at least is I want to do business on

0:33:05.960 --> 0:33:08.600
<v Speaker 1>and kind of an upfront model of knowing how much

0:33:08.600 --> 0:33:10.440
<v Speaker 1>I'm gonna pay getting into it. I don't want to

0:33:10.480 --> 0:33:13.080
<v Speaker 1>be charged fees on the back end that I didn't

0:33:13.120 --> 0:33:16.120
<v Speaker 1>realize going into the purchase up front. Yeah, reward those

0:33:16.120 --> 0:33:18.760
<v Speaker 1>companies that are doing good stuff. Yeah, exactly. But Joel,

0:33:18.840 --> 0:33:21.840
<v Speaker 1>if you do find yourself with an unnecessary fee, remember

0:33:22.080 --> 0:33:24.880
<v Speaker 1>that the squeaky wheel gets the grease. Just like we

0:33:24.960 --> 0:33:28.000
<v Speaker 1>encourage each other to ask for discount, we are encouraging

0:33:28.040 --> 0:33:32.360
<v Speaker 1>you to ask for your fee to be waived and specifically, Man, lately,

0:33:32.400 --> 0:33:35.480
<v Speaker 1>I've been doing this via the chat option, right. I'm

0:33:35.480 --> 0:33:38.760
<v Speaker 1>a huge fan of the chat now or the live

0:33:38.840 --> 0:33:42.200
<v Speaker 1>chat options that banks. A lot of retailers have them

0:33:42.240 --> 0:33:45.080
<v Speaker 1>now as well. They're including those on the websites. I

0:33:45.120 --> 0:33:48.120
<v Speaker 1>like it though, because it's easy, and I specifically can

0:33:48.200 --> 0:33:50.960
<v Speaker 1>multitask while I'm kind of chatting with them waiting for

0:33:51.000 --> 0:33:54.000
<v Speaker 1>them to respond. I can keep working while they weigh

0:33:54.040 --> 0:33:56.720
<v Speaker 1>that fee. And of course I could call, right, like,

0:33:56.720 --> 0:33:59.080
<v Speaker 1>actually pick up the phone, make a phone call, talk

0:33:59.120 --> 0:34:01.840
<v Speaker 1>to a human being. But here's the thing, I'm a

0:34:01.880 --> 0:34:04.360
<v Speaker 1>millennial and I don't want to have to actually talk

0:34:04.400 --> 0:34:07.360
<v Speaker 1>to somebody, like just typing some words onto my screen.

0:34:07.440 --> 0:34:10.000
<v Speaker 1>Oh man, you know how weird it feels when someone

0:34:10.040 --> 0:34:14.080
<v Speaker 1>actually calls, you know, unexpected. It's like, wait, why are

0:34:14.080 --> 0:34:17.160
<v Speaker 1>you presuming that I was wanting to talk on the phone, Yeah, chat,

0:34:17.160 --> 0:34:19.319
<v Speaker 1>the chat option, any sort of way that I can

0:34:19.360 --> 0:34:23.840
<v Speaker 1>interact via text essentially, it just makes it so much simpler.

0:34:24.080 --> 0:34:26.399
<v Speaker 1>And yeah, I do love talking to people on the phone.

0:34:26.400 --> 0:34:29.399
<v Speaker 1>I much prefer it in person. But when someone calls

0:34:29.400 --> 0:34:31.520
<v Speaker 1>you out of the blue, that's when it feels weird, right, yeah,

0:34:31.560 --> 0:34:33.640
<v Speaker 1>pretty much. Now I just assumed that something like terrible

0:34:33.640 --> 0:34:36.520
<v Speaker 1>has happened, agreed. Every time someone calls me, I'm like,

0:34:36.560 --> 0:34:39.040
<v Speaker 1>all right, who's hurt? Is everything? Okay? What's going on?

0:34:39.120 --> 0:34:40.560
<v Speaker 1>Do I have to go to the hospital right now?

0:34:40.800 --> 0:34:42.560
<v Speaker 1>I saw my dad was like, can you call me

0:34:42.680 --> 0:34:44.640
<v Speaker 1>in the next twenty minutes? And I was just like,

0:34:44.960 --> 0:34:47.040
<v Speaker 1>I assume something terrible happened if we needed to talk

0:34:47.040 --> 0:34:48.880
<v Speaker 1>in the next twenty minutes. No, he just wanted to

0:34:48.880 --> 0:34:51.120
<v Speaker 1>like talk about dinner next weekend or something like that.

0:34:51.160 --> 0:34:53.560
<v Speaker 1>But yeah, it's just it's just super funny the way

0:34:53.600 --> 0:34:56.400
<v Speaker 1>that we interpret a phone call versus people of a

0:34:56.440 --> 0:34:59.120
<v Speaker 1>different era where phone calls were a little more normal. Yeah,

0:34:59.120 --> 0:35:00.759
<v Speaker 1>I hear you, man. In another way that you can

0:35:00.760 --> 0:35:03.160
<v Speaker 1>get kind of fees waved in your life is by

0:35:03.239 --> 0:35:07.760
<v Speaker 1>using social media effectively. Businesses often have their best customer

0:35:07.760 --> 0:35:10.440
<v Speaker 1>service folks assigned to social media. We've talked about this before.

0:35:10.719 --> 0:35:14.480
<v Speaker 1>They don't want negative attention online. And so if you complain,

0:35:14.600 --> 0:35:16.920
<v Speaker 1>if you message them, even if you just d M

0:35:17.040 --> 0:35:20.960
<v Speaker 1>on Twitter or Facebook however, or wherever they have their

0:35:21.000 --> 0:35:23.880
<v Speaker 1>biggest presence, well you're more than likely to get your

0:35:23.880 --> 0:35:27.719
<v Speaker 1>issue resolved, your fee waved, much more easily if you

0:35:27.800 --> 0:35:29.759
<v Speaker 1>kind of take to social media in order to make

0:35:29.800 --> 0:35:32.640
<v Speaker 1>your request known. Yeah, but Joel, in the end, sometimes

0:35:32.800 --> 0:35:36.359
<v Speaker 1>we do get stuck with fees. Uh. Sometimes they are appropriate,

0:35:36.680 --> 0:35:38.960
<v Speaker 1>and you know, even though we may not like them,

0:35:39.280 --> 0:35:42.480
<v Speaker 1>they're not incorrect necessarily. But sometimes we are stuck with

0:35:42.520 --> 0:35:45.000
<v Speaker 1>fees that are just flat out wrong. Sometimes they are

0:35:45.200 --> 0:35:47.879
<v Speaker 1>straight up illegal. If that is ever the case, make

0:35:47.880 --> 0:35:51.080
<v Speaker 1>sure to file a complaint with the Better Business Bureau

0:35:51.280 --> 0:35:54.000
<v Speaker 1>or a government agency like your state attorney general or

0:35:54.080 --> 0:35:57.800
<v Speaker 1>the cfp B, which is the Consumer Financial Protection Bureau.

0:35:57.920 --> 0:35:59.759
<v Speaker 1>That's going to be a great way to have not

0:35:59.840 --> 0:36:02.480
<v Speaker 1>only of your fees resolved, but to ensure that your

0:36:02.520 --> 0:36:05.840
<v Speaker 1>fellow consumer, your fellow customer, isn't also getting stuck with

0:36:05.840 --> 0:36:08.920
<v Speaker 1>those fees. Yeah. In fact, on the Consumer Financial Protection

0:36:08.960 --> 0:36:13.400
<v Speaker 1>Bureaus website, it says that of consumers receive a timely

0:36:13.440 --> 0:36:16.200
<v Speaker 1>response from the company that they're complaining about. So if

0:36:16.200 --> 0:36:18.120
<v Speaker 1>you have an error, if you have a fee that

0:36:18.120 --> 0:36:20.640
<v Speaker 1>you've been charged the feel is out of order, that

0:36:20.680 --> 0:36:23.440
<v Speaker 1>you shouldn't have to pay, well, submitting a complaint there

0:36:23.440 --> 0:36:26.279
<v Speaker 1>will actually get action taken. And then they also say

0:36:26.320 --> 0:36:28.920
<v Speaker 1>that every time you submit a complaint it helps others.

0:36:28.920 --> 0:36:31.560
<v Speaker 1>You're you're kind of playing a role in this greater

0:36:31.680 --> 0:36:35.560
<v Speaker 1>narrative of helping of helping the CFPB assess you know,

0:36:35.640 --> 0:36:37.640
<v Speaker 1>the good and bad players out there that the folks

0:36:37.800 --> 0:36:41.879
<v Speaker 1>the companies who are are charging erran fees frequently, right,

0:36:41.920 --> 0:36:44.400
<v Speaker 1>and then they're able to take potentially an even bigger

0:36:44.400 --> 0:36:48.279
<v Speaker 1>action against a company like that. So the BBB, the CFPB,

0:36:48.400 --> 0:36:50.560
<v Speaker 1>those are great places to kind of submit a complaint

0:36:50.760 --> 0:36:52.919
<v Speaker 1>if you feel like you've been charged in egregious fee

0:36:52.960 --> 0:36:55.040
<v Speaker 1>or if you've been charged in error, that that's a

0:36:55.040 --> 0:36:57.040
<v Speaker 1>great place to go. And it's just gotten so much

0:36:57.040 --> 0:36:59.200
<v Speaker 1>easier for us to make our voices heard about fees

0:36:59.400 --> 0:37:01.799
<v Speaker 1>we just meant in social media, but even just kind

0:37:01.800 --> 0:37:04.359
<v Speaker 1>of publicizing it, letting people know that we've had an

0:37:04.360 --> 0:37:07.399
<v Speaker 1>issue a run in. Sometimes those complaints, if they're done

0:37:07.400 --> 0:37:10.200
<v Speaker 1>well if they're done intelligently, can take on a life

0:37:10.200 --> 0:37:12.120
<v Speaker 1>of their own, can let not only just our friends

0:37:12.120 --> 0:37:15.719
<v Speaker 1>and family know, but can reach a wider audience and

0:37:15.800 --> 0:37:19.239
<v Speaker 1>can help other people from avoiding the same pitfall with

0:37:19.280 --> 0:37:22.200
<v Speaker 1>that company, but also can create kind of a tidal

0:37:22.239 --> 0:37:24.640
<v Speaker 1>wave that leads to a potential change as well. So

0:37:24.840 --> 0:37:27.359
<v Speaker 1>I think we do have more power thanks to kind

0:37:27.360 --> 0:37:30.200
<v Speaker 1>of social media and the networks that we've developed. That

0:37:30.360 --> 0:37:32.360
<v Speaker 1>is like one of the good sides of social media,

0:37:32.480 --> 0:37:35.319
<v Speaker 1>right that we can take to it and actually see

0:37:35.360 --> 0:37:38.200
<v Speaker 1>real change happen, especially in regards to the pesky fees

0:37:38.200 --> 0:37:40.719
<v Speaker 1>and companies that aren't using them well Joel. But at

0:37:40.760 --> 0:37:42.400
<v Speaker 1>the end of the day, we want to make sure

0:37:42.440 --> 0:37:44.400
<v Speaker 1>that you and I and everyone out there that we

0:37:44.440 --> 0:37:47.359
<v Speaker 1>are looking at the bottom line. If you look at

0:37:47.400 --> 0:37:51.120
<v Speaker 1>the overall bottom line costs right at the price, paying

0:37:51.160 --> 0:37:55.640
<v Speaker 1>certain fees might still score you the best overall deal. Yeah,

0:37:55.840 --> 0:37:58.439
<v Speaker 1>we talked about spirit just a little bit earlier there.

0:37:58.880 --> 0:38:00.920
<v Speaker 1>Kind of whole model is on the fact that they

0:38:01.000 --> 0:38:04.360
<v Speaker 1>charge fees. They charge like just insanely low prices in

0:38:04.400 --> 0:38:07.200
<v Speaker 1>the beginning for just the fair and there are ways

0:38:07.239 --> 0:38:09.840
<v Speaker 1>that you can avoid paying those fees. There are hoops

0:38:09.880 --> 0:38:12.520
<v Speaker 1>you can jump through, no matter how uncomfortable you might

0:38:12.520 --> 0:38:15.839
<v Speaker 1>be in doing so. By taking just the smallest piece

0:38:15.880 --> 0:38:18.200
<v Speaker 1>of luggage, or making sure you print your own ticket

0:38:18.239 --> 0:38:19.960
<v Speaker 1>at home, whatever it is, there are ways that you

0:38:19.960 --> 0:38:22.560
<v Speaker 1>can avoid a good many of those fees, and so yeah,

0:38:22.560 --> 0:38:26.120
<v Speaker 1>I think really considering the overall ultimate cost is kind

0:38:26.160 --> 0:38:29.000
<v Speaker 1>of like where we should come down. I hate fees

0:38:29.000 --> 0:38:31.359
<v Speaker 1>at their pesky, For instance, Matt, I'll tell you this.

0:38:31.440 --> 0:38:34.359
<v Speaker 1>I was buying a purse from my wife for our anniversary,

0:38:34.640 --> 0:38:36.560
<v Speaker 1>and I was looking online. I saw the price. It

0:38:36.760 --> 0:38:38.960
<v Speaker 1>seemed like a decent deal, but there was a shipping fee,

0:38:39.040 --> 0:38:40.920
<v Speaker 1>and I just didn't want to pay the shipping fee.

0:38:41.160 --> 0:38:43.759
<v Speaker 1>So I waited, and ultimately I found another coupon code

0:38:43.760 --> 0:38:46.319
<v Speaker 1>that brought the price down. But even then I was like, man,

0:38:46.360 --> 0:38:48.719
<v Speaker 1>I still have to pay the shipping. I realized that

0:38:48.800 --> 0:38:51.040
<v Speaker 1>this company has shipping costs they have to incur, but

0:38:51.080 --> 0:38:53.760
<v Speaker 1>I've just gotten so used to paying nothing for shipping

0:38:54.120 --> 0:38:56.360
<v Speaker 1>from so many places around the web that it feels

0:38:56.400 --> 0:38:59.440
<v Speaker 1>like a fee. But really, the price was really, really,

0:38:59.520 --> 0:39:01.880
<v Speaker 1>really good, and so I was happy to buy that

0:39:01.920 --> 0:39:03.719
<v Speaker 1>purse because I knew she would love it and it

0:39:03.760 --> 0:39:07.120
<v Speaker 1>was a great deal. So ultimately, just don't be blindsided

0:39:07.480 --> 0:39:10.680
<v Speaker 1>by the fee to that extent where you're not taking

0:39:10.719 --> 0:39:15.000
<v Speaker 1>into consideration the total overall cost of doing business with

0:39:15.040 --> 0:39:17.560
<v Speaker 1>that company or purchasing that item. Yeah, man, and we

0:39:17.600 --> 0:39:19.640
<v Speaker 1>just touched on this too, But we are not opposed

0:39:19.719 --> 0:39:23.120
<v Speaker 1>to paying for things that we are receiving the benefit of. Right.

0:39:23.360 --> 0:39:25.760
<v Speaker 1>We know that products and services they do cost money.

0:39:26.000 --> 0:39:28.959
<v Speaker 1>But it's just when those products and services get stuck

0:39:29.000 --> 0:39:31.160
<v Speaker 1>to us at the very end without us knowing it,

0:39:31.560 --> 0:39:33.359
<v Speaker 1>or if it's something that they're trying to hide, where

0:39:33.360 --> 0:39:35.360
<v Speaker 1>they're trying to slide into the total cost of something,

0:39:35.640 --> 0:39:38.120
<v Speaker 1>when those fees, when those costs are hidden, when it

0:39:38.160 --> 0:39:40.080
<v Speaker 1>feels like they're being sneaky about it, where they're trying

0:39:40.120 --> 0:39:42.760
<v Speaker 1>to not be spotted, That to me is the worst.

0:39:42.840 --> 0:39:45.080
<v Speaker 1>Like that's when the fees feel completely terrible. It's like

0:39:45.080 --> 0:39:47.319
<v Speaker 1>a personal affront to my character when that happens. Yeah,

0:39:47.320 --> 0:39:49.600
<v Speaker 1>I'm thinking to myself, you think you're gonna get that

0:39:49.600 --> 0:39:51.279
<v Speaker 1>past me? Like you think I wasn't going to see

0:39:51.280 --> 0:39:52.640
<v Speaker 1>that fee. Of course I want to see that fee.

0:39:52.640 --> 0:39:54.719
<v Speaker 1>Who do you think I am? Right? Yeah? Man, I'm

0:39:54.800 --> 0:39:58.239
<v Speaker 1>vigilant too, and so if I am getting a fee.

0:39:58.239 --> 0:40:00.400
<v Speaker 1>If I'm seeing a fee that I don't reckon guies

0:40:00.560 --> 0:40:02.719
<v Speaker 1>or that I wasn't expecting, then you know what, I'm

0:40:02.719 --> 0:40:04.759
<v Speaker 1>gonna speak up about it. And I think that's what

0:40:04.840 --> 0:40:06.759
<v Speaker 1>we should all do. We should all become a little

0:40:06.760 --> 0:40:09.359
<v Speaker 1>more accustomed to speaking up for ourselves, to push back

0:40:09.400 --> 0:40:11.399
<v Speaker 1>on fees that are ridiculous that we find in our lives.

0:40:11.440 --> 0:40:12.960
<v Speaker 1>And I think the more we do that, the more

0:40:13.000 --> 0:40:15.040
<v Speaker 1>we'll start to see them get waived, the more we'll

0:40:15.040 --> 0:40:18.120
<v Speaker 1>start to see companies change their patterns. But more than anything,

0:40:18.440 --> 0:40:20.520
<v Speaker 1>there are also these fees that we talked about that

0:40:20.600 --> 0:40:23.319
<v Speaker 1>we can avoid in our lives just by kind of

0:40:23.600 --> 0:40:26.680
<v Speaker 1>handling our finances a little bit more intelligently and being

0:40:26.719 --> 0:40:28.600
<v Speaker 1>a little bit smarter about the companies that we do

0:40:28.640 --> 0:40:30.160
<v Speaker 1>business with on a on a day to day or

0:40:30.200 --> 0:40:33.000
<v Speaker 1>month to month basis. Yeah, that's right, buddy. Tell me this,

0:40:33.200 --> 0:40:36.000
<v Speaker 1>what if there is a fee associated with buying craft beer?

0:40:36.160 --> 0:40:39.319
<v Speaker 1>Would you still do it? Oh? Man? How dare you

0:40:39.360 --> 0:40:42.560
<v Speaker 1>throw me the most impossible question in the world. Well, yeah,

0:40:42.640 --> 0:40:44.279
<v Speaker 1>I mean, if they're upfront about it and we knew

0:40:44.280 --> 0:40:46.400
<v Speaker 1>about that cost on the front end, I would gladly

0:40:46.400 --> 0:40:49.279
<v Speaker 1>take that into account when I'm considering my beer offerings. Yeah,

0:40:49.280 --> 0:40:51.879
<v Speaker 1>but I look for a beer shop that was fee free,

0:40:52.120 --> 0:40:53.839
<v Speaker 1>you know, like they found a way to kind of

0:40:54.160 --> 0:40:57.080
<v Speaker 1>not charge a ridiculous fee. So, speaking of beer, our

0:40:57.320 --> 0:41:00.440
<v Speaker 1>beer for this episode was, like we mentioned earlier, Bourbon

0:41:00.440 --> 0:41:03.880
<v Speaker 1>Barrel Dark Apparition, this is by Jackie Ohs. And so

0:41:04.040 --> 0:41:05.680
<v Speaker 1>I did a little bit of looking up because I

0:41:05.680 --> 0:41:08.920
<v Speaker 1>thought Jackie Oh's was a very unique name for a brewery.

0:41:09.280 --> 0:41:12.200
<v Speaker 1>My assumption is that the name is based on John F.

0:41:12.280 --> 0:41:14.920
<v Speaker 1>Kennedy's wife, Jacqueline O Nassis Kennedy, and I am I right,

0:41:15.080 --> 0:41:19.160
<v Speaker 1>ran very close it was. It was named after a female.

0:41:19.440 --> 0:41:23.440
<v Speaker 1>So art right, he's the founder of of the brewery.

0:41:23.719 --> 0:41:26.200
<v Speaker 1>He named it after his mom. Oh cool. Yeah, So

0:41:26.239 --> 0:41:29.719
<v Speaker 1>he took over the brew pub that became Jackie O's

0:41:29.760 --> 0:41:31.359
<v Speaker 1>Brewery and he just named the place after his mom,

0:41:31.400 --> 0:41:34.480
<v Speaker 1>which to me is such a like strong Midwestern thing

0:41:34.480 --> 0:41:36.600
<v Speaker 1>to do. It's like, yeah, but what you're gonna name

0:41:36.640 --> 0:41:39.560
<v Speaker 1>the brewery? I'm gonna name it after my mom. What

0:41:39.640 --> 0:41:41.239
<v Speaker 1>a cool guy man. I saw got such a good

0:41:41.360 --> 0:41:44.040
<v Speaker 1>vibe from him emailing back and forth, So no wonder,

0:41:44.080 --> 0:41:46.439
<v Speaker 1>he's a cool dude. He named his brewery after his mom. Yeah,

0:41:46.440 --> 0:41:49.880
<v Speaker 1>it sounds like he was raised. Well, yeah, what were

0:41:49.880 --> 0:41:51.719
<v Speaker 1>your thoughts on the beer? Yeah, so this was a

0:41:51.800 --> 0:41:54.640
<v Speaker 1>stout that was aged in bourbon barrels, and man, the

0:41:54.640 --> 0:41:56.799
<v Speaker 1>first thing I noticed was that on the nose it

0:41:56.840 --> 0:41:59.759
<v Speaker 1>had a pretty noticeable bourbon aroma, and along with that,

0:41:59.800 --> 0:42:02.360
<v Speaker 1>it almost had like sort of this warm apple cidery

0:42:02.480 --> 0:42:04.960
<v Speaker 1>sweetness to it. With it being cooler out these days,

0:42:05.000 --> 0:42:07.200
<v Speaker 1>I was really drawn to that. It was really a

0:42:07.239 --> 0:42:09.040
<v Speaker 1>kind of warm and comforting before he even took my

0:42:09.080 --> 0:42:11.040
<v Speaker 1>first sip. But man, as far as the flavor goes,

0:42:11.080 --> 0:42:13.719
<v Speaker 1>it was a big multi beer. It had a lot

0:42:13.719 --> 0:42:16.080
<v Speaker 1>of those flavors on the tongue, but those flavors they

0:42:16.120 --> 0:42:18.319
<v Speaker 1>didn't really sit heavy on the tongue, right, Like, I

0:42:18.360 --> 0:42:20.480
<v Speaker 1>tasted all those flavors, but then they kind of quickly

0:42:20.480 --> 0:42:22.320
<v Speaker 1>moved on and then on the finish, I feel like

0:42:22.320 --> 0:42:24.319
<v Speaker 1>it kind of ended with more that sort of bourbon kick,

0:42:24.320 --> 0:42:26.879
<v Speaker 1>which I appreciate because I'm a fan of bourbon myself. Yeah.

0:42:26.920 --> 0:42:30.120
<v Speaker 1>I thought this was a really interesting stout, very unique.

0:42:30.640 --> 0:42:33.920
<v Speaker 1>It actually had a little bit of of hot presence,

0:42:34.320 --> 0:42:36.560
<v Speaker 1>which is rare in a stout. It's not kind of

0:42:36.600 --> 0:42:39.080
<v Speaker 1>something that you normally get and so it had these

0:42:39.120 --> 0:42:42.640
<v Speaker 1>like kind of floral hops I thought, booming out, like

0:42:42.719 --> 0:42:46.080
<v Speaker 1>bursting forth a little bit inside of this midnight black

0:42:46.120 --> 0:42:49.360
<v Speaker 1>bourbon barrel aged out. So it kind of lent itself

0:42:49.360 --> 0:42:53.560
<v Speaker 1>to being this really unique, special and delicious stout that

0:42:53.719 --> 0:42:57.320
<v Speaker 1>also had kind of like some fig equalities, like qualities

0:42:57.320 --> 0:43:00.400
<v Speaker 1>of like a Belgian style quad. So yeah, I was

0:43:00.440 --> 0:43:05.040
<v Speaker 1>just really fascinating kind of concoction beer that man, I

0:43:05.080 --> 0:43:07.920
<v Speaker 1>really enjoyed, and I agree it's it's nice for especially

0:43:08.080 --> 0:43:10.040
<v Speaker 1>a cold winter night, like a dark stout like this

0:43:10.080 --> 0:43:13.480
<v Speaker 1>with kind of all these interesting flavor profile things going

0:43:13.520 --> 0:43:15.839
<v Speaker 1>on inside of it. Yeah, it was very unique and

0:43:15.920 --> 0:43:18.160
<v Speaker 1>very tasty. Yeah, with you on the Belgian quad, because

0:43:18.160 --> 0:43:20.080
<v Speaker 1>it's got the sweetness that you find in quads a

0:43:20.080 --> 0:43:22.799
<v Speaker 1>lot of times, because often with a big stout like this,

0:43:22.920 --> 0:43:25.680
<v Speaker 1>they have some more of those bitter like dark chocolate

0:43:25.680 --> 0:43:28.200
<v Speaker 1>notes or like a roasted coffee kind of profile to it.

0:43:28.520 --> 0:43:30.680
<v Speaker 1>So I hear you, dude, all right, Matt, that's gonna

0:43:30.680 --> 0:43:32.840
<v Speaker 1>do it for this episode. And we'll have show notes

0:43:32.920 --> 0:43:35.400
<v Speaker 1>up for the episode on our website at how to

0:43:35.520 --> 0:43:37.960
<v Speaker 1>money dot com. Also there on the website if you

0:43:38.000 --> 0:43:40.319
<v Speaker 1>think we can make some improvements to the show. You

0:43:40.360 --> 0:43:42.520
<v Speaker 1>can go to how do money dot com slash do

0:43:42.640 --> 0:43:44.400
<v Speaker 1>Better and you can let us know they're how we

0:43:44.440 --> 0:43:47.200
<v Speaker 1>can make the show more informative and more helpful. All buddy,

0:43:47.200 --> 0:43:49.520
<v Speaker 1>that's gonna be it for this episode until next time.

0:43:49.800 --> 0:44:00.120
<v Speaker 1>The Best Friends Asked Friends Out m