1 00:00:00,400 --> 00:00:03,880 Speaker 1: It's another jubile phone frame day Mornings on the twenties. 2 00:00:09,520 --> 00:00:09,799 Speaker 2: Hello. 3 00:00:11,240 --> 00:00:14,520 Speaker 1: Hi, this is Trevor calling from Squireless. I was looking 4 00:00:14,520 --> 00:00:19,800 Speaker 1: for our wireless customer Adam. Oh god, yeah yeah, yeah yeah, 5 00:00:19,840 --> 00:00:26,360 Speaker 1: what's up? Hi, Trevor. Wait no, I'm Trevor. You're Adam. Yes, 6 00:00:26,480 --> 00:00:30,240 Speaker 1: I'm Trevor. I'm Trevor and I'm calling from Squireless. I 7 00:00:30,320 --> 00:00:31,680 Speaker 1: was looking for our customer Adam. 8 00:00:32,520 --> 00:00:32,880 Speaker 3: Trevor. 9 00:00:33,200 --> 00:00:35,360 Speaker 1: Yeah, no, yeah, you're talking to him. 10 00:00:35,400 --> 00:00:36,080 Speaker 2: What do you want? 11 00:00:36,120 --> 00:00:40,800 Speaker 1: By Hi, Trevor, I mean Adam. Hi, Adam, my name 12 00:00:40,880 --> 00:00:41,280 Speaker 1: is Adam. 13 00:00:41,360 --> 00:00:42,680 Speaker 3: Dude, what do you want? 14 00:00:43,680 --> 00:00:47,440 Speaker 1: So we are calling because a number of our customers 15 00:00:47,560 --> 00:00:52,360 Speaker 1: have had service outages, and uh, we are calling to 16 00:00:52,520 --> 00:00:55,920 Speaker 1: make sure that your phone is working. Okay, so is 17 00:00:55,920 --> 00:00:58,880 Speaker 1: your phone working? Actually is your phone working. 18 00:00:58,800 --> 00:00:59,760 Speaker 2: Working right now? 19 00:01:00,080 --> 00:01:02,040 Speaker 3: But the moment I go near a bridge, I mean 20 00:01:02,160 --> 00:01:03,240 Speaker 3: it cuts out. 21 00:01:03,800 --> 00:01:04,919 Speaker 1: That's what you're asking about. 22 00:01:05,160 --> 00:01:06,560 Speaker 2: Is that the average that you're talking about? 23 00:01:06,640 --> 00:01:22,120 Speaker 1: Well, I just have one more question. Hello. Hello, Hi, 24 00:01:22,440 --> 00:01:25,480 Speaker 1: my name is Trevor and I'm calling from the Squirreless 25 00:01:25,520 --> 00:01:26,479 Speaker 1: and I'm looking for. 26 00:01:27,120 --> 00:01:28,360 Speaker 3: I know Trevor. 27 00:01:28,480 --> 00:01:30,960 Speaker 1: You were You were just talking to me, and it 28 00:01:31,080 --> 00:01:37,080 Speaker 1: sounds like you are your phone? What your phone got disconnected? 29 00:01:37,200 --> 00:01:41,640 Speaker 1: I think so that is alarming because I guess there 30 00:01:41,640 --> 00:01:46,240 Speaker 1: shouldn't have been a disruption in service. Yeah, whatever disruption 31 00:01:46,319 --> 00:01:49,200 Speaker 1: that happened is out clearly on your end. Okay, I'm 32 00:01:49,200 --> 00:01:50,800 Speaker 1: going to be what are you going to do about 33 00:01:50,800 --> 00:01:54,600 Speaker 1: the service? I'm going to escalate this phone call, uh, 34 00:01:54,680 --> 00:01:56,640 Speaker 1: so that we can get you dealt. 35 00:01:56,400 --> 00:02:00,200 Speaker 3: With who you or? 36 00:02:00,360 --> 00:02:02,920 Speaker 1: Are you just gonna do you know how to put 37 00:02:02,920 --> 00:02:07,640 Speaker 1: it on hold? You're just pressed my spot in? Okay, 38 00:02:08,080 --> 00:02:08,919 Speaker 1: I'm gonna press it. 39 00:02:09,000 --> 00:02:20,680 Speaker 3: Oh hello, Hi, my name is Trevor. 40 00:02:22,360 --> 00:02:27,679 Speaker 1: From Fireless. I know your Trevor. I know where you're from. 41 00:02:27,120 --> 00:02:31,520 Speaker 1: So what can I do for you to stop you 42 00:02:31,720 --> 00:02:35,040 Speaker 1: calling me? Well, we've got to fix your phone, ishes 43 00:02:35,080 --> 00:02:38,280 Speaker 1: because your phone dropped out on the last calling that's 44 00:02:38,320 --> 00:02:41,280 Speaker 1: going on? Is you hanging up on me? Okay? So 45 00:02:41,840 --> 00:02:44,440 Speaker 1: sometimes like we don't want to admit that it might 46 00:02:44,480 --> 00:02:47,520 Speaker 1: be us. Like there's literally no like reflection on you 47 00:02:47,600 --> 00:02:52,560 Speaker 1: if your phone is having problems, it's okay, whoa, Oh 48 00:02:52,600 --> 00:02:57,000 Speaker 1: you're so bad, you're chop bro. I literally heard you 49 00:02:57,160 --> 00:02:59,919 Speaker 1: talking to someone to put me on hold, and then 50 00:03:00,080 --> 00:03:04,639 Speaker 1: you hung up on me. Okay, yeah, and then correct 51 00:03:04,760 --> 00:03:07,760 Speaker 1: and then that's when we became disconnected. Was when that happened. 52 00:03:07,840 --> 00:03:09,400 Speaker 1: So we need to get to the bottom of the 53 00:03:09,440 --> 00:03:12,240 Speaker 1: issue with what's going on with your phone. You have 54 00:03:12,280 --> 00:03:16,120 Speaker 1: a few. I wouldn't be surprised if you're the reason 55 00:03:16,200 --> 00:03:19,800 Speaker 1: for the outages. Oh okay, so but your phone dropped out. 56 00:03:19,919 --> 00:03:22,760 Speaker 3: You see, no one didn't you hung up on me? 57 00:03:23,760 --> 00:03:29,000 Speaker 1: Okay? Yeah, and then it was dropped So am I 58 00:03:29,080 --> 00:03:30,400 Speaker 1: not understanding? 59 00:03:31,080 --> 00:03:33,320 Speaker 3: You got? You got a future in stand up comedy. 60 00:03:33,440 --> 00:03:35,839 Speaker 1: Dude, Just be yourself. You know what, my grandma tells 61 00:03:35,880 --> 00:03:37,520 Speaker 1: me that I'm pretty funny, but I don't think I 62 00:03:37,520 --> 00:03:39,240 Speaker 1: could ever get on stage like that. Have you ever 63 00:03:39,280 --> 00:03:45,000 Speaker 1: done anything like that before? I have, not, my friend, 64 00:03:45,040 --> 00:03:49,640 Speaker 1: but you totally ship. Oh my god, you're you're literally 65 00:03:49,640 --> 00:03:53,640 Speaker 1: a hack at a human. You are at half a human. 66 00:03:53,800 --> 00:03:55,440 Speaker 2: Well, then I'll let you know that this is actually 67 00:03:55,600 --> 00:03:58,480 Speaker 2: Jubel for the Dubel Show doing a phone brank on you. 68 00:03:58,480 --> 00:04:02,560 Speaker 2: Your roommates say you yeah, it's a joke. He said, 69 00:04:03,120 --> 00:04:05,720 Speaker 2: you get easily annoyed by that customer service and wanted 70 00:04:05,760 --> 00:04:07,840 Speaker 2: to mess with you. Dude. 71 00:04:08,000 --> 00:04:11,280 Speaker 3: Oh dude, I thought you were like your worst customer 72 00:04:11,360 --> 00:04:12,600 Speaker 3: service agent of all time. 73 00:04:12,960 --> 00:04:19,840 Speaker 1: Dude, think it's yours that far off. You're a hack 74 00:04:19,920 --> 00:04:20,400 Speaker 1: and a human. 75 00:04:20,480 --> 00:04:24,360 Speaker 2: That's I've never been called that before, So thank you. 76 00:04:24,760 --> 00:04:27,160 Speaker 2: Wake up every morning with jewbile phone Franks