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Speaker 1: One eight hundred d ui away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: uyowa dot com or call eight huy away. All right,

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Speaker 1: it's time for your phone tap. And have you ever

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Speaker 1: signed up for one of those seven day free trials?

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Speaker 1: And you mean to cancel it before the window ends,

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Speaker 1: but then you forgot. They always get me. Yeah, twelve

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Speaker 1: years later, still getting bills from Polish brannycam dot m

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Speaker 1: Oh my gosh, ye gotta remember to go in and cancel.

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Speaker 1: Yeah old? Is that Polish Granny? By now? That the oldest?

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Speaker 1: But today I call a guy who waited until the

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Speaker 1: very last second to unsubscribe from his seven day trial

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Speaker 1: with a popular TV streaming service. Okay, got on. If

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Speaker 1: he was just a few minutes quicker, things would have

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Speaker 1: been different minute. But instead his entire life is about

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Speaker 1: to get turned upside out. No, he has no idea

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Speaker 1: what happens next. It's your phone tap right now. The twenties. Hello, Hi,

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Speaker 1: this is Terry calling from TV. I'm looking to speak

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Speaker 1: with Jack. This is out. Hi Jack, I was just

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Speaker 1: calling because we received your email about issues you had

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Speaker 1: canceling your Screaming package. Yes, I did the seven day

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Speaker 1: free trial and just eat out to cancel the plan,

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Speaker 1: which I did it within the seven days. But I

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Speaker 1: look like I have charged anyway. Well, I can definitely

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Speaker 1: help you out with that. Let me pull up your

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Speaker 1: account and see what's going on here. Okay, thank you? Sorry,

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Speaker 1: of course. Hold on. Okay, So it looks like you

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Speaker 1: did cancel your accounts, but it came in five minutes

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Speaker 1: after the cutoff time. What squid lady? Darn So I

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Speaker 1: thought I did it in time. I did it within

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Speaker 1: a seven day period. No, I'm sorry you did not. Anyway,

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Speaker 1: you can make an exception. I definitely did it on

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Speaker 1: a seventh day. Oh I wish I could, but I'm

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Speaker 1: sorry I can't do that. The good news, though, Jack,

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Speaker 1: is that you were automatically enrolled into our Diamond Platinum package.

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Speaker 1: Isn't that wonderful? Yeah, I'm not insarested in that. But

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Speaker 1: what I have to do to cancel what I have

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Speaker 1: to wait the full thirty days to cancel it, sir,

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Speaker 1: I'm sorry. The Diamond Platinum plan is not month to month.

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Speaker 1: What do you mean the Diamond Platinum package is a

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Speaker 1: thirty year commitment. No way. The good news is that

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Speaker 1: it locked you in a fantastic value price only one

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Speaker 1: hundred and twenty dollars a year for thirty years. Isn't

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Speaker 1: that nice? What are you talking about? I don't want

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Speaker 1: to streaming service for thirty years? Or did you not

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Speaker 1: read the terms and conditions on the free trial? No?

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Speaker 1: Nobody reads that stuff, oh Jupiter, because if you did,

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Speaker 1: you would have seen that after your free trial buyers,

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Speaker 1: you're immediately enrolled in the thirty year dollars. In the

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Speaker 1: right mind would sign up for thirty year plan. We

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Speaker 1: actually have thousands of our users who absolutely love it. Well,

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Speaker 1: I doubt and I think it's stupid. I don't want that.

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Speaker 1: I don't I don't want the package. That'd like called

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Speaker 1: to cancel? Okay, I guess there is another option. If

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Speaker 1: you no longer would like to subscribe, I can send

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Speaker 1: you an email to cancel your plan. Yes, well, I

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Speaker 1: would like to cancel. Okay, So you want to cancel?

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Speaker 1: There is going to be a small cancelation fee. Let

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Speaker 1: me guess ten grand You guys are unbelievable. Certain you

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Speaker 1: didn't let me finish. It only costs ninety nine cents

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Speaker 1: as in a dollar, ninety nine cents less than a dollar. Actually,

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Speaker 1: if I could pay a dollar to cancel, that's fine, dynamite. So, sir,

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Speaker 1: are you at your computer right now? Yes? I am. Okay.

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Speaker 1: I'm going to send you a link to your email,

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Speaker 1: but you gotta be ready because if you don't click

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Speaker 1: the link within thirty seconds, then you will automatically be

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Speaker 1: upgraded to our forty year uranium plan. No no, no,

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Speaker 1: we're not gonna do it for you. We're not gonna

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Speaker 1: do thirty year old No one second. I'm looking into

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Speaker 1: my computer sent did you You didn't mention I just

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Speaker 1: had thirty seconds to do it? Right? You mean thirty

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Speaker 1: seconds out that log into my computer car right? More

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Speaker 1: like twenty five seconds now, so I would definitely hurt.

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Speaker 1: Are you serious? It's not trying to check your junk

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Speaker 1: folder because a lot of them get sent over to John.

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Speaker 1: What do you mean who'll send something expection to sign

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Speaker 1: in twenty seconds? I did, forget to tell you. Sometimes

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Speaker 1: in the past customers have sent that there can be

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Speaker 1: a forty five second delay. This is ridiculous. What type

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Speaker 1: of scammer are you running here? Who can do this

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Speaker 1: in thirty seconds? This is a ridiculous looking for you

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Speaker 1: for all I want is my feedback that I don't

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Speaker 1: want to pay for damn platinum package for thirty years.

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Speaker 1: No time is up? Okay? Did you click it? No?

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Speaker 1: I didn't click on any link. I'm barely open my

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Speaker 1: an email. Are you serious? I'm sorry about that, sir.

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Speaker 1: Just give me the damn deposit back monkey butters, You

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Speaker 1: just must have been a little bit slow on the

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Speaker 1: uptake there. Would you like to hear about your new

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Speaker 1: forty year package? I absolutely don't want to hear about

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Speaker 1: a streaming package that I'm gonna use for forty years.

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Speaker 1: It's got better value. Do you take the better value

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Speaker 1: and you shove it up your Well that's not very nice, sir.

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Speaker 1: Are you serious? That's not very nice. You give me

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Speaker 1: thirty seconds to get into my computer and signed doctor

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Speaker 1: cancelation fee. We have to have given take you know what?

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Speaker 1: Let me speak with your damn supervisor. How about that, sir?

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Speaker 1: I'm sorry, but customer service is not included in your

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Speaker 1: forty year Uranium package. Put your supervisor or a manager

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Speaker 1: on the phone. I can tell you prank calls are

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Speaker 1: would you like one of those? Free of charge? I

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Speaker 1: would speak with who you can speak with? A radio host.

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Speaker 1: His name is Jeffrey. He's really really swell. No way,

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Speaker 1: my name is Jeffrey from the radio show Brook and Jeffrey.

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Speaker 1: In the morning, we're doing a phone tapple. Oh my god,

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Speaker 1: No you're not. Yeah, your girlfriend Jannis set you up.

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Speaker 1: She said, you got really mad at yourself for not

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Speaker 1: canceling a TV streaming service the other day. She wanted

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Speaker 1: to play a prank on you. I feel like a fool.

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Speaker 1: Oh my gosh. We listened all the time. We love

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Speaker 1: you guys. Believe that is she on the phone. No,

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Speaker 1: she's not here. But hey, before you go, check your

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Speaker 1: email because you need to click the link in three

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Speaker 1: seconds or you're automatically enrolled in our Ben Franklin Silver

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Speaker 1: Century deal. You're like using this voice. I don't know,

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Speaker 1: and I couldn't catch it. I didn't know it was you, Bud.

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Speaker 1: You guys are great. Terry's very twicky, Yes he is.

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Speaker 1: I feel like a fool every morning with five