1
00:00:00,160 --> 00:00:04,000
Speaker 1: The Windows ten deadline is near. What you need to

2
00:00:04,080 --> 00:00:10,040
Speaker 1: know Disney Plus hikes prices yet again. Amazon Prime customers

3
00:00:10,080 --> 00:00:12,920
Speaker 1: might have some money coming their way. Plus your tech

4
00:00:13,000 --> 00:00:16,840
Speaker 1: questions answered. What's going on? I'm Rich Demiro and this

5
00:00:17,079 --> 00:00:19,760
Speaker 1: is Rich on Tech. This is the show where I

6
00:00:19,800 --> 00:00:22,040
Speaker 1: talk about the tech stuff I think you should know about.

7
00:00:22,280 --> 00:00:25,360
Speaker 1: It's also the place where I answer your questions about technology.

8
00:00:25,760 --> 00:00:29,080
Speaker 1: I believe that tech should be interesting, useful, and fun.

9
00:00:29,800 --> 00:00:33,200
Speaker 1: Let's open up those phone lines at triple eight rich

10
00:00:33,320 --> 00:00:35,559
Speaker 1: one oh one. Let me just make sure Kim is

11
00:00:35,600 --> 00:00:38,600
Speaker 1: ready to go. Yes, she is eight eight eight seven

12
00:00:38,720 --> 00:00:41,640
Speaker 1: four to two four one zero one. Give me a call.

13
00:00:41,640 --> 00:00:44,960
Speaker 1: If you have a question about technology, email is also open.

14
00:00:45,520 --> 00:00:48,960
Speaker 1: Just go to Rich on tech dot TV. That's Rich

15
00:00:49,040 --> 00:00:52,680
Speaker 1: on tech dot TV and hit contact. All right, we

16
00:00:52,760 --> 00:00:55,720
Speaker 1: got some great guests this week. Dan Ackerman, editor in

17
00:00:55,800 --> 00:00:59,480
Speaker 1: chief at microcenter News, is going to discuss the Windows

18
00:00:59,520 --> 00:01:03,000
Speaker 1: ten of life and how to extend your updates for

19
00:01:03,040 --> 00:01:05,280
Speaker 1: another year and when it might make sense to buy

20
00:01:05,280 --> 00:01:08,720
Speaker 1: a new PC. Later in the show, we've got Lisa Jackson,

21
00:01:08,840 --> 00:01:13,120
Speaker 1: Apple's vice president of Environment, to talk about Apple's sustainability efforts,

22
00:01:13,680 --> 00:01:18,080
Speaker 1: and Krista Kovalcik, author of Beyond the Storm, is going

23
00:01:18,160 --> 00:01:22,080
Speaker 1: to share her latest photo scanning and preservation tips, plus

24
00:01:22,120 --> 00:01:25,040
Speaker 1: insights from her new book. We've had Krista on before,

25
00:01:25,080 --> 00:01:29,759
Speaker 1: We've had Dan on before. Always some great guests. Will

26
00:01:29,840 --> 00:01:33,240
Speaker 1: I hope you are having a great day. I always

27
00:01:33,280 --> 00:01:35,959
Speaker 1: like to kind of recap some of the things that

28
00:01:36,000 --> 00:01:37,600
Speaker 1: I do throughout the week, some of the things that

29
00:01:37,680 --> 00:01:39,000
Speaker 1: happened to me throughout the week, and I had a

30
00:01:39,040 --> 00:01:41,800
Speaker 1: couple to mention before we get into this week's news.

31
00:01:42,400 --> 00:01:44,920
Speaker 1: First off, you know I had the car accident. Thank

32
00:01:44,959 --> 00:01:47,840
Speaker 1: you for all of the emails and well wishes. Do

33
00:01:47,920 --> 00:01:50,040
Speaker 1: appreciate that. But I did have a rental car for

34
00:01:50,080 --> 00:01:53,720
Speaker 1: a while and I realized a lesson. So when I

35
00:01:53,760 --> 00:01:56,440
Speaker 1: was returning my rental car, there's a little chip on

36
00:01:56,480 --> 00:01:59,480
Speaker 1: the windshield. And I don't remember that chip being there

37
00:01:59,520 --> 00:02:02,040
Speaker 1: when I read, nor do I remember it happening during

38
00:02:02,040 --> 00:02:04,680
Speaker 1: my rental. But I wanted to be straightforward with the

39
00:02:04,720 --> 00:02:06,480
Speaker 1: person at the rental counter. I said, Hey, you know,

40
00:02:06,520 --> 00:02:08,680
Speaker 1: I'm returning this car. There's a little tiny chip on

41
00:02:08,680 --> 00:02:11,359
Speaker 1: the windshield. You know. I just want to be straightforward

42
00:02:11,400 --> 00:02:13,359
Speaker 1: about that. I don't think it happened while I had

43
00:02:13,360 --> 00:02:15,240
Speaker 1: this car, but I just want you to know, and

44
00:02:15,240 --> 00:02:17,320
Speaker 1: he said, oh, don't worry. If it's under two inches,

45
00:02:17,560 --> 00:02:20,520
Speaker 1: we're cool with it. But here's my lesson I learned,

46
00:02:20,600 --> 00:02:23,160
Speaker 1: and I will definitely be doing this from now on

47
00:02:23,400 --> 00:02:25,320
Speaker 1: every single time I get a rental car, just to

48
00:02:25,360 --> 00:02:28,920
Speaker 1: take the headache away. Go around your car, take exactly

49
00:02:29,080 --> 00:02:33,280
Speaker 1: a minute to snap four pictures of your car using

50
00:02:33,320 --> 00:02:37,480
Speaker 1: the highest resolution your smartphone can do. Because if I

51
00:02:37,480 --> 00:02:40,320
Speaker 1: had done that with this car, I could have zoomed

52
00:02:40,360 --> 00:02:42,839
Speaker 1: in to the picture to see if that little chip

53
00:02:42,880 --> 00:02:45,120
Speaker 1: was on the windshield. And I'll just protect You'll give

54
00:02:45,120 --> 00:02:47,760
Speaker 1: you peace of mind. There'll be time stamps, you'll just

55
00:02:47,800 --> 00:02:50,240
Speaker 1: have a little bit more on your side in case

56
00:02:50,240 --> 00:02:52,560
Speaker 1: there's ever an issue. So that's it. A couple of

57
00:02:52,560 --> 00:02:55,560
Speaker 1: minutes can save you, you know, a lot of headaches

58
00:02:55,560 --> 00:02:57,120
Speaker 1: in time later. So I'm going to be doing that

59
00:02:57,160 --> 00:02:59,040
Speaker 1: from now on when I get a rental car. I

60
00:02:59,040 --> 00:03:01,080
Speaker 1: know it's a little awkward, it's a little weird, but

61
00:03:01,360 --> 00:03:03,480
Speaker 1: just take the extra couple of minutes. It'll really give

62
00:03:03,520 --> 00:03:05,920
Speaker 1: you some peace of mind if something happens down the

63
00:03:05,960 --> 00:03:08,040
Speaker 1: road with that at the scratch or anything like that,

64
00:03:08,080 --> 00:03:09,760
Speaker 1: you're just wondering if that was you or if it

65
00:03:09,800 --> 00:03:12,640
Speaker 1: was there. The other thing I did this week little

66
00:03:12,639 --> 00:03:16,160
Speaker 1: personal project. You know, I have this file system at

67
00:03:16,160 --> 00:03:18,200
Speaker 1: home where it's like, you know, my to do list.

68
00:03:18,280 --> 00:03:19,720
Speaker 1: Up at the top, it's stuff that I need to

69
00:03:19,720 --> 00:03:21,320
Speaker 1: like do, Like a bill I get I got to pay.

70
00:03:21,320 --> 00:03:23,520
Speaker 1: I put it on the top file. The middle file

71
00:03:23,639 --> 00:03:26,840
Speaker 1: is stuff that needs to be scanned in for safe keeping,

72
00:03:27,040 --> 00:03:28,760
Speaker 1: and then the bottom file is stuff that I need

73
00:03:28,800 --> 00:03:30,760
Speaker 1: to shred because it's done. I've done everything I need

74
00:03:30,800 --> 00:03:34,160
Speaker 1: with that. I've acted on the bill, I've scanned it,

75
00:03:34,200 --> 00:03:36,640
Speaker 1: and now I can shred it. But this week, you know,

76
00:03:36,640 --> 00:03:39,920
Speaker 1: I've always wanted this system where I can just scan

77
00:03:40,040 --> 00:03:42,040
Speaker 1: stuff as it comes in. If you've ever been to

78
00:03:42,080 --> 00:03:43,440
Speaker 1: the doctor, and I've been to a bunch in the

79
00:03:43,440 --> 00:03:46,600
Speaker 1: past couple of weeks due to the accident, I watched

80
00:03:46,640 --> 00:03:49,440
Speaker 1: them they have these little scanners at their desk and

81
00:03:49,480 --> 00:03:51,840
Speaker 1: they just feed in your ID and any sort of

82
00:03:51,840 --> 00:03:54,360
Speaker 1: paperwork and it just, I guess goes into their system directly.

83
00:03:54,400 --> 00:03:56,400
Speaker 1: So I was like, I want that at home. So

84
00:03:56,480 --> 00:03:59,160
Speaker 1: I took my scanner that I've had for ages, and

85
00:03:59,440 --> 00:04:02,040
Speaker 1: I went online. I figured out how to like connect

86
00:04:02,080 --> 00:04:05,000
Speaker 1: it directly to a cloud service when I turn it

87
00:04:05,040 --> 00:04:07,400
Speaker 1: on and scan something, and sure enough I could do that.

88
00:04:07,840 --> 00:04:09,720
Speaker 1: This happens to be a scan snap but you know,

89
00:04:09,720 --> 00:04:12,240
Speaker 1: you could probably do this with almost any scanner. But

90
00:04:12,280 --> 00:04:14,200
Speaker 1: I connected it to my Google Drive, and so now

91
00:04:14,280 --> 00:04:17,240
Speaker 1: all I have to do is open the scanner, run

92
00:04:17,279 --> 00:04:20,159
Speaker 1: the paper through, press the button to stop, and in

93
00:04:20,200 --> 00:04:22,560
Speaker 1: a couple of minutes it shows up in my cloud storage,

94
00:04:22,880 --> 00:04:25,679
Speaker 1: my Google Drive, which I love because now it's done,

95
00:04:25,880 --> 00:04:28,120
Speaker 1: and then my wife can reference. I shared the folder

96
00:04:28,200 --> 00:04:30,200
Speaker 1: that I'm scanning to with my wife, so now she

97
00:04:30,320 --> 00:04:32,919
Speaker 1: can reference those files and find them. And it's just

98
00:04:32,960 --> 00:04:35,960
Speaker 1: a very nice organizational system that took me, you know,

99
00:04:36,080 --> 00:04:38,320
Speaker 1: less than an hour to set up, but now I

100
00:04:38,360 --> 00:04:40,599
Speaker 1: will have it. And so if you have a scanner,

101
00:04:40,600 --> 00:04:44,240
Speaker 1: try to do that. The only little advice advice I

102
00:04:44,279 --> 00:04:48,240
Speaker 1: would give you is that unless you're directly scanning to

103
00:04:48,279 --> 00:04:50,080
Speaker 1: Google Drive, which a lot of the scanners let you

104
00:04:50,120 --> 00:04:52,360
Speaker 1: do if you're using your smartphone, but that's an extra

105
00:04:52,400 --> 00:04:54,799
Speaker 1: step because you got to open up your phone, scan

106
00:04:54,880 --> 00:04:56,719
Speaker 1: through your phone, and then go to the drive. I

107
00:04:56,760 --> 00:04:59,320
Speaker 1: wanted this to all be done wirelessly, so I have

108
00:04:59,400 --> 00:05:02,559
Speaker 1: to use the cloud service that the scanner provides, which

109
00:05:03,440 --> 00:05:07,040
Speaker 1: let's see, what's it called. I don't know. It's some

110
00:05:07,040 --> 00:05:10,039
Speaker 1: sort of like RICO service. But the reality is your

111
00:05:10,160 --> 00:05:13,160
Speaker 1: data is going to travel or pass through their service,

112
00:05:13,200 --> 00:05:15,880
Speaker 1: So you have to be okay with that because I'm

113
00:05:15,880 --> 00:05:18,359
Speaker 1: sure those documents are saved in their cloud for just

114
00:05:18,400 --> 00:05:20,359
Speaker 1: a little bit before they pass on. So you just

115
00:05:20,400 --> 00:05:23,839
Speaker 1: have to be aware of the privacy implications of doing

116
00:05:23,880 --> 00:05:26,599
Speaker 1: something like that. The other thing, and I mentioned this

117
00:05:26,680 --> 00:05:29,080
Speaker 1: in the opening of the show, is this whole Windows

118
00:05:29,200 --> 00:05:32,920
Speaker 1: ten situation. So many people are emailing me saying, Rich,

119
00:05:32,960 --> 00:05:35,520
Speaker 1: what do I do? It is time for me to

120
00:05:35,600 --> 00:05:38,679
Speaker 1: figure out what to do with my Windows ten because

121
00:05:39,080 --> 00:05:41,960
Speaker 1: Microsoft is going to stop supporting Windows ten on I

122
00:05:42,000 --> 00:05:46,400
Speaker 1: believe October fifteenth or fourteenth of this year, and so

123
00:05:46,560 --> 00:05:49,200
Speaker 1: you don't have that much time. So Windows ten end

124
00:05:49,240 --> 00:05:52,640
Speaker 1: of life. Let's see what the date is here, October fourteenth,

125
00:05:52,680 --> 00:05:55,320
Speaker 1: twenty twenty five. So that is it. Now your computer

126
00:05:55,360 --> 00:05:56,920
Speaker 1: is still going to work, but you're not going to

127
00:05:57,000 --> 00:06:00,000
Speaker 1: get security updates. So I got so many emails about this,

128
00:06:00,040 --> 00:06:01,599
Speaker 1: so I just picked one of the people that email me.

129
00:06:01,600 --> 00:06:03,400
Speaker 1: I said, Hey, do you live in la and can

130
00:06:03,440 --> 00:06:05,880
Speaker 1: we come to your house and see what the situation is,

131
00:06:05,920 --> 00:06:08,920
Speaker 1: and sure enough it is a nice woman. Pat She said, yeah,

132
00:06:08,920 --> 00:06:11,480
Speaker 1: come on buy And so we went to our home

133
00:06:11,560 --> 00:06:16,000
Speaker 1: yesterday we shot the whole story for TV and what fun.

134
00:06:16,480 --> 00:06:18,560
Speaker 1: Not only do I love meeting the people that sort

135
00:06:18,560 --> 00:06:20,760
Speaker 1: of watch and listen to me and just get their

136
00:06:20,800 --> 00:06:23,360
Speaker 1: take on things in real life, but it was great

137
00:06:23,360 --> 00:06:26,200
Speaker 1: to see her experience. She said she was so stressed

138
00:06:26,200 --> 00:06:29,360
Speaker 1: out about this whole switch to Windows eleven. She didn't

139
00:06:29,360 --> 00:06:31,800
Speaker 1: want to upgrade her PC right now because a her

140
00:06:31,839 --> 00:06:34,520
Speaker 1: PC did not support it, and b she was worried

141
00:06:34,560 --> 00:06:37,040
Speaker 1: about her backup of her computer, like you need to

142
00:06:37,080 --> 00:06:39,520
Speaker 1: back up your computer before you do any software update.

143
00:06:40,120 --> 00:06:42,680
Speaker 1: And so I sat there, I walked through it with her.

144
00:06:43,040 --> 00:06:45,320
Speaker 1: We found the screen, the little Windows set up screen.

145
00:06:45,360 --> 00:06:46,960
Speaker 1: We found where it says and roll now for the

146
00:06:47,000 --> 00:06:49,960
Speaker 1: extended security updates. We did it and if you saw

147
00:06:50,000 --> 00:06:53,400
Speaker 1: her face, it was just this big smile and like

148
00:06:53,440 --> 00:06:57,279
Speaker 1: a weight was lifted from her world. And so it

149
00:06:57,400 --> 00:07:00,240
Speaker 1: is pretty easy to do. But we will talk with

150
00:07:00,279 --> 00:07:02,279
Speaker 1: Dan Akerman a little bit later in the show about

151
00:07:02,279 --> 00:07:04,520
Speaker 1: all of the ins and outs of this whole deadline,

152
00:07:04,520 --> 00:07:07,960
Speaker 1: what it means for you, how you can get free updates,

153
00:07:08,040 --> 00:07:10,240
Speaker 1: for another year to kind of push this off a

154
00:07:10,280 --> 00:07:13,160
Speaker 1: little bit. And then also some computers that he recommends

155
00:07:13,800 --> 00:07:15,720
Speaker 1: to get if you want to upgrade your machine if

156
00:07:15,720 --> 00:07:17,520
Speaker 1: it can't get the Windows eleven or you don't want

157
00:07:17,520 --> 00:07:21,400
Speaker 1: to do the extended updates. All right, The other big

158
00:07:21,440 --> 00:07:24,480
Speaker 1: news this week TikTok. I'm not going to spend too

159
00:07:24,560 --> 00:07:26,840
Speaker 1: much time on this because this is like an ongoing

160
00:07:26,960 --> 00:07:30,160
Speaker 1: saga forever now. I can't believe how long this has

161
00:07:30,160 --> 00:07:33,280
Speaker 1: been going on, but there is now an executive order

162
00:07:33,680 --> 00:07:37,560
Speaker 1: that will keep TikTok running in the US. The deal

163
00:07:37,640 --> 00:07:41,440
Speaker 1: will create a new US based company, a majority owned

164
00:07:41,440 --> 00:07:43,920
Speaker 1: by American investors, with a board that's all focused on

165
00:07:44,000 --> 00:07:47,560
Speaker 1: national security. And then byte Dance, the Chinese parent company

166
00:07:47,880 --> 00:07:50,560
Speaker 1: will hold less than twenty percent of this new company,

167
00:07:50,760 --> 00:07:53,320
Speaker 1: and they can only appoint one of the seven directors

168
00:07:53,320 --> 00:07:55,400
Speaker 1: of the company. And then you've probably heard the name

169
00:07:55,440 --> 00:07:57,680
Speaker 1: Oracle being thrown around. They are going to provide the

170
00:07:57,720 --> 00:08:01,440
Speaker 1: security and monitoring, the software updates, and store all US

171
00:08:01,560 --> 00:08:04,520
Speaker 1: data in the US. So this is all meant to

172
00:08:04,560 --> 00:08:08,240
Speaker 1: prevent foreign control of the algorithm, the code or data.

173
00:08:08,600 --> 00:08:12,280
Speaker 1: Privacy concerns, national security concerns, all of that stuff that's

174
00:08:12,320 --> 00:08:15,080
Speaker 1: been thrown up in the air about TikTok. That really

175
00:08:15,120 --> 00:08:18,600
Speaker 1: avoids the true topic of TikTok, which is the nonsense

176
00:08:18,640 --> 00:08:21,560
Speaker 1: people are watching on there. It's like nobody's talking about that.

177
00:08:21,640 --> 00:08:23,680
Speaker 1: It's all about the national security and this and that.

178
00:08:23,840 --> 00:08:27,240
Speaker 1: But the reality is, let's be real TikTok Okay, it's

179
00:08:27,320 --> 00:08:29,640
Speaker 1: a great thing that people can share all these videos

180
00:08:29,680 --> 00:08:31,720
Speaker 1: and this and that, but come on, you scroll through there,

181
00:08:31,760 --> 00:08:34,120
Speaker 1: a lot of it is nonsense. They that's not part

182
00:08:34,160 --> 00:08:36,400
Speaker 1: of this plan. They're not gonna get rid of the nonsense.

183
00:08:37,320 --> 00:08:40,800
Speaker 1: TikTok has one hundred and seventy million American users, and yes,

184
00:08:40,880 --> 00:08:42,960
Speaker 1: a lot of people do rely on it for income.

185
00:08:43,000 --> 00:08:45,520
Speaker 1: There are so many social media influencers that have made

186
00:08:45,840 --> 00:08:48,880
Speaker 1: a name for themselves on TikTok, and yeah, it's an

187
00:08:48,920 --> 00:08:51,680
Speaker 1: amazing thing that you can do that. Businesses, I know

188
00:08:51,800 --> 00:08:55,280
Speaker 1: personally businesses that have also made a name for themselves

189
00:08:55,360 --> 00:08:57,640
Speaker 1: on TikTok, And that's an amazing thing. The fact that

190
00:08:57,679 --> 00:09:00,720
Speaker 1: you can set up a business, go viral on TikTok

191
00:09:00,960 --> 00:09:04,560
Speaker 1: and have people standing up or standing in line to

192
00:09:04,640 --> 00:09:07,480
Speaker 1: get in is incredible and it's a testament to the

193
00:09:07,480 --> 00:09:12,160
Speaker 1: way our world is now. So the bottom line is,

194
00:09:12,160 --> 00:09:15,240
Speaker 1: if you use TikTok or you're a creator on TikTok,

195
00:09:15,280 --> 00:09:17,640
Speaker 1: the app is not going to go dark like it

196
00:09:17,640 --> 00:09:20,720
Speaker 1: has been rumored to or I guess threatened to for

197
00:09:20,760 --> 00:09:23,640
Speaker 1: so many years. But it will be operating under these

198
00:09:23,640 --> 00:09:26,040
Speaker 1: new rules, new ownership. Now here's the other side of this.

199
00:09:26,600 --> 00:09:29,600
Speaker 1: China has been silent on all of this. They have

200
00:09:29,679 --> 00:09:33,040
Speaker 1: not said publicly that this is going to happen, that

201
00:09:33,080 --> 00:09:35,599
Speaker 1: they're okay with this happening, or even the fact that

202
00:09:35,640 --> 00:09:38,640
Speaker 1: they're allowing this to happen. So right now, this seems

203
00:09:38,720 --> 00:09:42,600
Speaker 1: very one sided, sort of on the US side. But

204
00:09:42,679 --> 00:09:44,040
Speaker 1: I guess this is one of those things that you

205
00:09:44,240 --> 00:09:46,960
Speaker 1: just have to stay tuned for, and that's what we've

206
00:09:46,960 --> 00:09:49,240
Speaker 1: been doing for the past couple of years when it

207
00:09:49,280 --> 00:09:51,880
Speaker 1: comes to TikTok so. But the good news is if

208
00:09:51,920 --> 00:09:54,079
Speaker 1: you like TikTok, if you rely on it for any

209
00:09:54,120 --> 00:09:58,240
Speaker 1: sort of reason, it will stick around, supposedly. And then

210
00:09:58,280 --> 00:10:00,880
Speaker 1: the other big news this week, Amazon Prime customers could

211
00:10:00,920 --> 00:10:04,000
Speaker 1: get back up to fifty one dollars from this new

212
00:10:04,120 --> 00:10:08,480
Speaker 1: FTC settlement. Basically, Amazon has to pay back one point

213
00:10:08,559 --> 00:10:12,520
Speaker 1: five billion dollars in refunds because the FTC claims that

214
00:10:12,559 --> 00:10:16,920
Speaker 1: it tricked people into Prime. So basically, if you had Prime,

215
00:10:16,960 --> 00:10:19,560
Speaker 1: you tried to cancel, you couldn't figure out how to cancel.

216
00:10:20,040 --> 00:10:23,000
Speaker 1: FTC says Amazon made it too tricky or too tough

217
00:10:23,000 --> 00:10:26,040
Speaker 1: to cancel, and so there'll be a couple of benefits.

218
00:10:26,080 --> 00:10:31,360
Speaker 1: For people that enrolled, enrolled and used fewer than three

219
00:10:31,520 --> 00:10:33,640
Speaker 1: Prime benefits, you don't have to do anything. You'll get

220
00:10:33,640 --> 00:10:36,520
Speaker 1: a refund. And then the second wave is for customers

221
00:10:36,559 --> 00:10:39,520
Speaker 1: who tried to cancel but used fewer than ten benefits,

222
00:10:39,800 --> 00:10:42,440
Speaker 1: You'll have to fill out a claim form. All this

223
00:10:42,480 --> 00:10:44,800
Speaker 1: stuff has not been finalized just yet, so I will

224
00:10:44,880 --> 00:10:48,080
Speaker 1: keep you posted on when you can get this Amazon

225
00:10:48,120 --> 00:10:51,240
Speaker 1: Prime settlement. But if you had Prime, at some point

226
00:10:51,720 --> 00:10:54,600
Speaker 1: you'll probably be getting some money back if you didn't

227
00:10:54,679 --> 00:10:57,079
Speaker 1: use all the Prime benefits. Now ten benefits, I'm guessing

228
00:10:57,120 --> 00:11:00,000
Speaker 1: that's ten times you ship something or I don't know why,

229
00:11:00,200 --> 00:11:03,400
Speaker 1: ten movies on Prime or a combination of things. But anyway,

230
00:11:03,559 --> 00:11:05,680
Speaker 1: there you have it, and Amazon's gonna make it easier

231
00:11:05,720 --> 00:11:08,640
Speaker 1: to cancel. Eight A eight rich one O one eight

232
00:11:08,640 --> 00:11:10,880
Speaker 1: eight eight seven four to two four to one zero

233
00:11:10,920 --> 00:11:20,360
Speaker 1: one Your calls next Welcome back, to Rich on tech.

234
00:11:20,480 --> 00:11:23,920
Speaker 1: Rich DeMuro here hanging out with you talking technology at

235
00:11:24,000 --> 00:11:27,840
Speaker 1: triple eight Rich one oh one. That's eight eight eight

236
00:11:28,080 --> 00:11:31,640
Speaker 1: seven four to two four one zero one. Let's go

237
00:11:31,640 --> 00:11:35,720
Speaker 1: to Nicole in uh holiday Holiday Florida.

238
00:11:35,720 --> 00:11:38,760
Speaker 2: If you're on with Rich, Hey, how are you today?

239
00:11:39,080 --> 00:11:41,600
Speaker 1: I am thanking my call great, thank you for calling.

240
00:11:41,679 --> 00:11:42,520
Speaker 1: What can I help you with?

241
00:11:44,160 --> 00:11:48,040
Speaker 2: I have a daughter that's autistic and blind, and she's

242
00:11:48,080 --> 00:11:49,920
Speaker 2: been gone for a while and she just come home

243
00:11:49,960 --> 00:11:53,320
Speaker 2: and I noticed she's using a lot of like character

244
00:11:53,520 --> 00:11:59,160
Speaker 2: dot Ai stuff, and I was wondering is that safe?

245
00:11:59,360 --> 00:12:00,920
Speaker 2: And what that I looked out for?

246
00:12:01,520 --> 00:12:03,280
Speaker 1: Oh? How old is your daughter?

247
00:12:04,400 --> 00:12:07,360
Speaker 2: She's twenty four, but she's got the mind of a

248
00:12:07,360 --> 00:12:07,960
Speaker 2: ten year old.

249
00:12:08,840 --> 00:12:13,839
Speaker 1: Well, I in a quickly like the most basic I

250
00:12:13,840 --> 00:12:18,000
Speaker 1: would say, be very careful with this. And she's blind too,

251
00:12:18,200 --> 00:12:22,400
Speaker 1: so that I mean I see the appeal of something

252
00:12:22,440 --> 00:12:24,679
Speaker 1: like a character dot Ai because it's basically like a

253
00:12:24,760 --> 00:12:31,240
Speaker 1: virtual companion based on Ai and so it's fun, it's unique,

254
00:12:31,800 --> 00:12:37,679
Speaker 1: it's interactive. But how long is she spending with these characters?

255
00:12:38,400 --> 00:12:41,120
Speaker 2: A long time? Yeah, that's all she has to do,

256
00:12:41,400 --> 00:12:42,520
Speaker 2: is her shan.

257
00:12:43,000 --> 00:12:46,000
Speaker 1: Well have you have you watched her interaction with these.

258
00:12:46,840 --> 00:12:48,920
Speaker 2: Yeah, and it kind of seems like she knows what

259
00:12:49,080 --> 00:12:52,319
Speaker 2: to say to get the response that she needs or wants,

260
00:12:53,040 --> 00:12:54,560
Speaker 2: and that's what bothers things.

261
00:12:54,800 --> 00:12:59,079
Speaker 1: Right, Well, I mean she is she having like reasonable

262
00:12:59,120 --> 00:13:02,000
Speaker 1: conversations with them or is it getting into things like

263
00:13:02,640 --> 00:13:03,800
Speaker 1: you know, a danger zone.

264
00:13:04,800 --> 00:13:09,120
Speaker 2: You know, it seems reasonable, like, uh, there's one some

265
00:13:09,280 --> 00:13:11,800
Speaker 2: kind of vampires show that she used to watch, and

266
00:13:11,840 --> 00:13:15,760
Speaker 2: they have characters and they tell stories and stuff and

267
00:13:15,840 --> 00:13:19,040
Speaker 2: they ask questions and then she responds to them. I

268
00:13:19,080 --> 00:13:24,560
Speaker 2: haven't seen anything that's unacceptable. Okay, well I know how

269
00:13:26,000 --> 00:13:29,800
Speaker 2: dangerous it can get. It so it bothers me.

270
00:13:30,240 --> 00:13:32,520
Speaker 1: Yeah, yeah, no, And I and I think that this

271
00:13:32,720 --> 00:13:37,600
Speaker 1: really applies to sort of any sustained use of all

272
00:13:37,640 --> 00:13:40,600
Speaker 1: of these apps, whether it's a roadblocks, whether it's a minecraft,

273
00:13:40,679 --> 00:13:43,920
Speaker 1: whether it is just online chatting. I mean, there's always

274
00:13:43,960 --> 00:13:47,160
Speaker 1: been issues with the online world and safety and privacy

275
00:13:47,200 --> 00:13:49,199
Speaker 1: and that kind of stuff. But I think it, you know,

276
00:13:49,360 --> 00:13:51,880
Speaker 1: as mom, and you're what you're telling me about your

277
00:13:51,920 --> 00:13:54,560
Speaker 1: daughter is that I think it sounds like there just

278
00:13:54,600 --> 00:13:58,280
Speaker 1: needs to be some supervision here to understand if this

279
00:13:58,440 --> 00:14:00,960
Speaker 1: is going off the rails, if she's starting to ask

280
00:14:01,000 --> 00:14:07,080
Speaker 1: things that are questionable or you know, inappropriate or you know,

281
00:14:07,200 --> 00:14:09,680
Speaker 1: danger to herself. Those are the kind of things that

282
00:14:09,679 --> 00:14:12,720
Speaker 1: I would be watching out for. She does she allow

283
00:14:12,760 --> 00:14:14,640
Speaker 1: you access to her phone to kind of see what

284
00:14:14,760 --> 00:14:16,960
Speaker 1: she's talking about with these characters?

285
00:14:17,760 --> 00:14:20,960
Speaker 2: Yeah, I don't virtually, okay, And have.

286
00:14:20,960 --> 00:14:23,520
Speaker 1: You found anything concerning No?

287
00:14:23,760 --> 00:14:26,360
Speaker 2: Okay, No I haven't, But I mean, I just I

288
00:14:26,440 --> 00:14:30,800
Speaker 2: know that she finds friends in them, Like I got

289
00:14:30,800 --> 00:14:34,240
Speaker 2: her one that's really it's a little alien thing. It's

290
00:14:34,280 --> 00:14:39,600
Speaker 2: called toln okay, and it's more face towards a child's mind.

291
00:14:39,680 --> 00:14:42,760
Speaker 2: And because I've played with it on my own phone,

292
00:14:42,880 --> 00:14:45,640
Speaker 2: so I knew it was okay, Like they didn't ask

293
00:14:45,680 --> 00:14:50,520
Speaker 2: stupid questions or try to move you into some other

294
00:14:51,680 --> 00:14:56,600
Speaker 2: you know, vocabulary or whatever. It's for kids. But I've

295
00:14:56,640 --> 00:14:58,920
Speaker 2: noticed that she does that a lot of the other ones.

296
00:14:59,680 --> 00:15:03,720
Speaker 2: And I don't. I don't know that much about AI,

297
00:15:04,520 --> 00:15:07,640
Speaker 2: so it kind of concerned me that she has all

298
00:15:07,640 --> 00:15:10,680
Speaker 2: these AI apps. The one that she has that helps

299
00:15:10,680 --> 00:15:12,520
Speaker 2: her work her phone, I don't mind.

300
00:15:13,120 --> 00:15:15,000
Speaker 1: Yeah, tell us that's a great thing.

301
00:15:15,120 --> 00:15:18,280
Speaker 2: Yeah yeah, And I love that about it. But the

302
00:15:18,400 --> 00:15:21,800
Speaker 2: other stuff I wasn't sure about. So I know, you

303
00:15:22,280 --> 00:15:25,000
Speaker 2: dabble and all that stuff. Me and my husband listen

304
00:15:25,080 --> 00:15:26,080
Speaker 2: to you every weekend.

305
00:15:26,200 --> 00:15:28,800
Speaker 1: Oh well, thank you. Does she have any sort of

306
00:15:29,240 --> 00:15:32,640
Speaker 1: real life interaction with friends or people or groups that

307
00:15:32,680 --> 00:15:35,160
Speaker 1: she's with interacting outside of these apps.

308
00:15:36,080 --> 00:15:39,200
Speaker 2: I don't know about before that, but now it's just

309
00:15:39,400 --> 00:15:41,840
Speaker 2: me and my husband the time being.

310
00:15:42,440 --> 00:15:44,560
Speaker 1: So I would say, trying to.

311
00:15:44,480 --> 00:15:47,200
Speaker 2: Get her all set up back and everything, because she

312
00:15:47,400 --> 00:15:49,640
Speaker 2: just come back to me last.

313
00:15:49,480 --> 00:15:53,320
Speaker 1: Saturday, Okay, I mean, I would say in addition to

314
00:15:53,360 --> 00:15:55,960
Speaker 1: these apps, like just I think it's kind of the

315
00:15:56,000 --> 00:16:00,200
Speaker 1: reasonable nature of things, like just monitor what she is

316
00:16:00,240 --> 00:16:04,240
Speaker 1: doing on these apps time and screen time, but it's

317
00:16:04,280 --> 00:16:06,840
Speaker 1: also it's just the content as well, because these things

318
00:16:06,840 --> 00:16:10,960
Speaker 1: can devolve into conversations that can go out of whack,

319
00:16:11,040 --> 00:16:14,040
Speaker 1: you know, And we were just yeah, and so I

320
00:16:14,040 --> 00:16:16,040
Speaker 1: think that that's what you need to be concerned about,

321
00:16:16,040 --> 00:16:19,000
Speaker 1: and just you just have to be aware of the

322
00:16:19,040 --> 00:16:21,480
Speaker 1: time she's spending on them. If if you notice any

323
00:16:21,480 --> 00:16:24,240
Speaker 1: noticeable change in her as well, like you know, her

324
00:16:24,280 --> 00:16:27,080
Speaker 1: personality and if you see anything that's changed or different,

325
00:16:27,160 --> 00:16:30,200
Speaker 1: I think that that's a red flag. Also, you know,

326
00:16:30,400 --> 00:16:32,000
Speaker 1: just tell her, be like straight up with her and

327
00:16:32,040 --> 00:16:34,360
Speaker 1: say if she understands, like, hey, I'm going to be

328
00:16:34,400 --> 00:16:37,760
Speaker 1: monitoring your phone. AI is not human, it's not perfect.

329
00:16:37,840 --> 00:16:39,920
Speaker 1: There's a lot of things that this can do and

330
00:16:40,040 --> 00:16:42,880
Speaker 1: say that may not be the best for you. And

331
00:16:42,920 --> 00:16:44,400
Speaker 1: so I just want to be sure that we're on

332
00:16:44,440 --> 00:16:46,400
Speaker 1: the same page here, that we're using this in a

333
00:16:46,440 --> 00:16:49,400
Speaker 1: safe and fun way, because it can be fun and

334
00:16:49,440 --> 00:16:52,440
Speaker 1: millions of people chat with these AI bots and it's

335
00:16:52,520 --> 00:16:58,440
Speaker 1: only going to get increased, you know, especially that Well,

336
00:16:58,800 --> 00:17:01,320
Speaker 1: I understand that, and I think that's that gets into

337
00:17:01,320 --> 00:17:03,280
Speaker 1: the spot where it's a little bit where you have

338
00:17:03,320 --> 00:17:05,840
Speaker 1: to be very careful because, yeah, you don't want her

339
00:17:05,920 --> 00:17:08,200
Speaker 1: to get into a place and I'm not a therapist,

340
00:17:08,280 --> 00:17:09,959
Speaker 1: I'm not a you know, doctor or anything like that.

341
00:17:10,040 --> 00:17:12,120
Speaker 1: I'm just coming from the tech side. But you don't

342
00:17:12,119 --> 00:17:13,840
Speaker 1: want to get her into a place where she only

343
00:17:13,920 --> 00:17:18,560
Speaker 1: trusts that AI, right, that's where it could be dangerous.

344
00:17:18,600 --> 00:17:20,640
Speaker 1: So you want to keep that relationship open with her

345
00:17:20,680 --> 00:17:23,160
Speaker 1: that you know, hey, we're in this together. We're gonna

346
00:17:23,160 --> 00:17:25,720
Speaker 1: make this fun, but we're also going to keep it safe.

347
00:17:26,280 --> 00:17:29,200
Speaker 1: Great question. Thanks for the call today. Eight eight eight

348
00:17:29,359 --> 00:17:31,960
Speaker 1: Rich one O one eight eight eight seven four to

349
00:17:32,000 --> 00:17:44,320
Speaker 1: two four one zero one. Welcome back to rich On Tech.

350
00:17:44,400 --> 00:17:47,560
Speaker 1: Rich DeMuro here hanging out with you talking technology triple

351
00:17:47,560 --> 00:17:50,440
Speaker 1: eight Rich one O one eight eight eight seven four

352
00:17:50,520 --> 00:17:52,879
Speaker 1: to two four to one zero one. I see the calls,

353
00:17:52,920 --> 00:17:55,800
Speaker 1: I see on the line. We will get to you. Uh,

354
00:17:56,000 --> 00:17:58,320
Speaker 1: But I do want to talk about this very important

355
00:17:58,320 --> 00:18:01,439
Speaker 1: topic that is blown up up my email for the

356
00:18:01,440 --> 00:18:04,120
Speaker 1: past couple of weeks. Nothing like wait until the last minute.

357
00:18:04,760 --> 00:18:07,320
Speaker 1: Let's bring on Dan Ackerman, he is editor in chief

358
00:18:07,359 --> 00:18:12,000
Speaker 1: at Microcenter News, to talk about all of this Windows

359
00:18:12,040 --> 00:18:15,240
Speaker 1: ten situation going on. Dan, Thanks for joining me.

360
00:18:16,119 --> 00:18:17,040
Speaker 3: Great to be here, Rich.

361
00:18:17,760 --> 00:18:20,320
Speaker 1: So what is the deal? What does it mean that

362
00:18:20,400 --> 00:18:22,600
Speaker 1: Windows ten is reaching end of life?

363
00:18:22,680 --> 00:18:25,920
Speaker 4: That sounds scary, it does, And it doesn't mean that

364
00:18:26,080 --> 00:18:28,600
Speaker 4: like on October fifteenth, the day after this, your Windows

365
00:18:28,680 --> 00:18:30,800
Speaker 4: ten machine is going to stop working, but it's going

366
00:18:30,880 --> 00:18:34,240
Speaker 4: to stop getting updates, not just feature updates, but more

367
00:18:34,280 --> 00:18:36,200
Speaker 4: importantly security updates.

368
00:18:36,480 --> 00:18:39,200
Speaker 1: And what does that mean? So if we lose security updates,

369
00:18:39,320 --> 00:18:42,000
Speaker 1: well yeah, okay, so you lose security, you're not going

370
00:18:42,040 --> 00:18:44,680
Speaker 1: to get any new features. But what does it mean

371
00:18:44,720 --> 00:18:46,879
Speaker 1: that it's not going to get security updates? But it

372
00:18:46,960 --> 00:18:47,600
Speaker 1: is in a way.

373
00:18:48,280 --> 00:18:49,800
Speaker 3: So yeah, that's the key thing.

374
00:18:49,880 --> 00:18:53,200
Speaker 4: Because bad actors are always out there looking for vulnerabilities

375
00:18:53,200 --> 00:18:57,000
Speaker 4: and operating systems and software, and usually the companies behind

376
00:18:57,000 --> 00:18:59,600
Speaker 4: these things, in this case, Microsoft or you know, different

377
00:18:59,600 --> 00:19:03,200
Speaker 4: anti fiyers providers, security providers will find these and issue

378
00:19:03,200 --> 00:19:06,200
Speaker 4: fixes for them, which you get as updates. And if

379
00:19:06,240 --> 00:19:09,960
Speaker 4: nobody is updating Windows ten anymore, then new security vulnerabilities

380
00:19:09,960 --> 00:19:12,239
Speaker 4: that are discovered are going to be let you know,

381
00:19:12,400 --> 00:19:14,840
Speaker 4: allowed to run rampant, and there's a much greater chance

382
00:19:14,840 --> 00:19:16,440
Speaker 4: that you're going to be caught up in a problem.

383
00:19:16,640 --> 00:19:18,800
Speaker 1: So if you just let your computer be So that's

384
00:19:18,840 --> 00:19:20,879
Speaker 1: the thing to know. Windows ten is not going to

385
00:19:20,960 --> 00:19:24,000
Speaker 1: stop working the day after they stop supporting it. It's

386
00:19:24,080 --> 00:19:26,320
Speaker 1: just going to now be at risk because if there

387
00:19:26,400 --> 00:19:29,600
Speaker 1: is any sort of exploit, your computer is right up

388
00:19:29,640 --> 00:19:31,960
Speaker 1: there with you know, with the exploit, like you just

389
00:19:32,000 --> 00:19:35,080
Speaker 1: don't have any protection on there. So that's the main issue.

390
00:19:35,119 --> 00:19:38,359
Speaker 1: So first off, the main thing that Microsoft wants you

391
00:19:38,400 --> 00:19:40,840
Speaker 1: to do is update to Windows eleven. How do you

392
00:19:40,960 --> 00:19:43,600
Speaker 1: check to see if your computer is eligible for that?

393
00:19:44,480 --> 00:19:46,560
Speaker 4: All right, Well, there's a little app that Microsoft has

394
00:19:46,600 --> 00:19:49,280
Speaker 4: called the PC health Check, and it'll run and say

395
00:19:49,560 --> 00:19:53,000
Speaker 4: this computer can update to Windows eleven or this computer can't.

396
00:19:53,040 --> 00:19:55,199
Speaker 4: And there's a handful of reasons why if you have

397
00:19:56,040 --> 00:19:58,680
Speaker 4: a laptop or desktop that's more than I have six

398
00:19:58,840 --> 00:20:01,000
Speaker 4: or seven years old, that it might not be able

399
00:20:01,040 --> 00:20:03,679
Speaker 4: to it's missing something called a TPM chip, or it

400
00:20:03,680 --> 00:20:05,800
Speaker 4: doesn't have enough RAM. But that that's going to be

401
00:20:05,840 --> 00:20:09,480
Speaker 4: a relatively small percentage of machines, especially if it's less

402
00:20:09,520 --> 00:20:10,320
Speaker 4: than five years old.

403
00:20:10,680 --> 00:20:12,639
Speaker 1: Now can you add those like can you is it

404
00:20:12,720 --> 00:20:14,600
Speaker 1: worth even adding those things to your machine?

405
00:20:14,680 --> 00:20:14,840
Speaker 2: Or no?

406
00:20:14,920 --> 00:20:16,240
Speaker 1: Like can you add the what do you call it,

407
00:20:16,240 --> 00:20:17,960
Speaker 1: the TCM or what's the security thing?

408
00:20:18,320 --> 00:20:21,719
Speaker 4: THEPMPM platform module that's built in?

409
00:20:22,280 --> 00:20:23,160
Speaker 3: That's tough to add.

410
00:20:23,200 --> 00:20:25,080
Speaker 4: But if you had a new motherboard and a new

411
00:20:25,119 --> 00:20:27,440
Speaker 4: CPU on a desktop, maybe you could. But if it's

412
00:20:27,480 --> 00:20:30,240
Speaker 4: that old, you're essentially building a new machine anyway.

413
00:20:30,400 --> 00:20:32,159
Speaker 1: And let's be honest. People that are waiting till the

414
00:20:32,200 --> 00:20:33,919
Speaker 1: last minute to do this, you know, they may not

415
00:20:34,000 --> 00:20:35,760
Speaker 1: be the most tech savvy and that's the reason why

416
00:20:35,760 --> 00:20:38,640
Speaker 1: they've waited, because they're just unsure of what to do,

417
00:20:38,720 --> 00:20:40,800
Speaker 1: and so they want to do the right thing. But

418
00:20:40,880 --> 00:20:43,680
Speaker 1: it's like I'm I. You know, sometimes when you don't

419
00:20:43,720 --> 00:20:45,560
Speaker 1: know what the answer is, you just wait and don't

420
00:20:45,560 --> 00:20:47,840
Speaker 1: do anything. And that you know, we're all guilty of that.

421
00:20:48,800 --> 00:20:50,800
Speaker 1: So if you can update, Let's say you download the

422
00:20:50,840 --> 00:20:53,760
Speaker 1: PC health check app, your computer says, hey, congratulations, you

423
00:20:53,760 --> 00:20:56,320
Speaker 1: can update. Should you update t Windows eleven? Are you

424
00:20:56,320 --> 00:20:58,680
Speaker 1: gonna notice any big differences? Is it going to ruin

425
00:20:58,720 --> 00:20:59,280
Speaker 1: your system?

426
00:21:00,440 --> 00:21:02,639
Speaker 4: You know, I've updated a lot of systems from Windows

427
00:21:02,640 --> 00:21:04,760
Speaker 4: ten to Windows eleven over the years. It's actually gotten

428
00:21:04,800 --> 00:21:07,600
Speaker 4: better as time has gone on. When Windows eleven first launched,

429
00:21:07,920 --> 00:21:09,520
Speaker 4: you know, if there were bugs, it was a little

430
00:21:09,720 --> 00:21:13,479
Speaker 4: inconsistent in places. These days, it's pretty seamless. They've been

431
00:21:13,520 --> 00:21:15,359
Speaker 4: working on it for I think four years now, so

432
00:21:15,400 --> 00:21:17,159
Speaker 4: it's in a good space. You can either do it

433
00:21:17,200 --> 00:21:21,000
Speaker 4: through the Windows Update feature on your PC or jump

434
00:21:21,000 --> 00:21:22,360
Speaker 4: into it directly from that PC.

435
00:21:22,320 --> 00:21:23,240
Speaker 3: Health Check app.

436
00:21:23,400 --> 00:21:25,840
Speaker 4: And it takes a while, just like any big operating

437
00:21:25,840 --> 00:21:27,960
Speaker 4: system update does. And that's the reason why some people

438
00:21:28,040 --> 00:21:29,720
Speaker 4: put it off, because like, oh, I don't want to wait,

439
00:21:29,840 --> 00:21:31,760
Speaker 4: whether it's half an hour or an hour or whatever

440
00:21:31,800 --> 00:21:32,119
Speaker 4: it is.

441
00:21:32,920 --> 00:21:35,640
Speaker 3: But generally speaking, it's set it forget it process.

442
00:21:36,000 --> 00:21:38,199
Speaker 1: And the way to tell if you're already running Windows

443
00:21:38,200 --> 00:21:42,159
Speaker 1: eleven is they've moved the what the Windows icon like

444
00:21:42,160 --> 00:21:44,440
Speaker 1: to the middle of the taskbar instead of the left

445
00:21:45,520 --> 00:21:46,080
Speaker 1: that's true.

446
00:21:46,119 --> 00:21:46,560
Speaker 3: That's true.

447
00:21:46,560 --> 00:21:49,480
Speaker 4: The little box that opens up your your Windows menu

448
00:21:49,560 --> 00:21:51,960
Speaker 4: is now in the middle instead of on the left.

449
00:21:52,280 --> 00:21:54,560
Speaker 4: Or you can you know, right click on the you know,

450
00:21:54,680 --> 00:21:57,080
Speaker 4: the Sea drive and then get the about info and

451
00:21:57,080 --> 00:21:58,880
Speaker 4: they'll tell you what operating system you're using.

452
00:21:59,080 --> 00:22:02,800
Speaker 1: Okay, so if you want to do this extended security updates,

453
00:22:02,800 --> 00:22:04,600
Speaker 1: So Microsoft is saying, look, we're going to give you

454
00:22:04,640 --> 00:22:07,920
Speaker 1: one more year of updates, just security, but you have

455
00:22:08,000 --> 00:22:10,439
Speaker 1: to sign up for them. Which, yeah, it's kind of

456
00:22:10,680 --> 00:22:12,639
Speaker 1: a little weird on their side, like they should have

457
00:22:12,720 --> 00:22:14,880
Speaker 1: just made it easier, but they're not so, at least

458
00:22:14,920 --> 00:22:16,840
Speaker 1: here in the US. So tell me about this Extended

459
00:22:16,840 --> 00:22:18,040
Speaker 1: Security Update program.

460
00:22:18,560 --> 00:22:18,760
Speaker 3: Yeah.

461
00:22:18,760 --> 00:22:20,399
Speaker 4: I think Microsoft knew that there were going to be

462
00:22:20,400 --> 00:22:22,399
Speaker 4: a lot of stragglers and people who waited to the

463
00:22:22,480 --> 00:22:26,320
Speaker 4: last minute, and more importantly, businesses, small businesses, medium businesses

464
00:22:26,320 --> 00:22:28,399
Speaker 4: that have a lot of Windows ten machines and aren't

465
00:22:28,400 --> 00:22:30,800
Speaker 4: ready to update them all right now. So they had

466
00:22:30,840 --> 00:22:34,040
Speaker 4: something called the ESU, which stands for Extended Security Updates,

467
00:22:34,160 --> 00:22:37,560
Speaker 4: originally really intended for businesses to buy into for an

468
00:22:37,560 --> 00:22:41,040
Speaker 4: extra year of just basic security patches, still very important.

469
00:22:41,440 --> 00:22:45,240
Speaker 4: It's available to consumers and it's not free, but it's

470
00:22:45,240 --> 00:22:47,280
Speaker 4: pretty easy to get for free. They want you to

471
00:22:47,320 --> 00:22:50,960
Speaker 4: either agree to backup some Windows settings to OneDrive, which

472
00:22:51,000 --> 00:22:54,320
Speaker 4: is their cloud provider, or spend a certain number of

473
00:22:54,359 --> 00:22:58,000
Speaker 4: Microsoft Points which you get from like playing Xbox games,

474
00:22:58,040 --> 00:23:01,000
Speaker 4: searching with BANG. But now now in Europe at least,

475
00:23:01,040 --> 00:23:03,720
Speaker 4: it's going to be totally free, and I wonder if

476
00:23:03,720 --> 00:23:06,280
Speaker 4: they'll eventually extend that to everywhere as we get closer

477
00:23:06,320 --> 00:23:08,480
Speaker 4: to that October fourteenth deadline.

478
00:23:08,640 --> 00:23:10,600
Speaker 1: Yeah, because there's been a lot of pressure in Europe

479
00:23:10,640 --> 00:23:13,120
Speaker 1: from the consumer groups there saying, hey, look, these people

480
00:23:13,119 --> 00:23:15,520
Speaker 1: are going to be left behind. It's a security This

481
00:23:15,560 --> 00:23:17,879
Speaker 1: is really a security issue, Like if you're going to

482
00:23:17,920 --> 00:23:19,959
Speaker 1: make these updates anyway, why not just give them to everyone?

483
00:23:20,000 --> 00:23:23,800
Speaker 1: And there they're doing it. Consumer Reports has been asking

484
00:23:23,880 --> 00:23:27,080
Speaker 1: Microsoft to do the same here, but so far they

485
00:23:27,080 --> 00:23:29,480
Speaker 1: have not. Now we know in the US the rules

486
00:23:29,480 --> 00:23:31,560
Speaker 1: on things are a little bit more like, you know,

487
00:23:31,880 --> 00:23:35,560
Speaker 1: company centric versus the individual. But do you think they'll

488
00:23:35,560 --> 00:23:37,280
Speaker 1: do that here? I mean, we only have two weeks.

489
00:23:38,160 --> 00:23:40,199
Speaker 4: I think it depends on what the numbers look like

490
00:23:40,320 --> 00:23:42,280
Speaker 4: over the last next couple of weeks, because if you

491
00:23:42,320 --> 00:23:45,679
Speaker 4: go back a year, something like sixty to seventy percent

492
00:23:45,720 --> 00:23:48,639
Speaker 4: of PCs worldwide. We're still running Windows ten, which is

493
00:23:48,800 --> 00:23:52,040
Speaker 4: a crazy number. This year, a dip down below fifty

494
00:23:52,040 --> 00:23:54,199
Speaker 4: percent finally, so it's in like the high forties. So

495
00:23:54,200 --> 00:23:56,360
Speaker 4: we've seen a lot of people do that update over

496
00:23:56,400 --> 00:23:59,119
Speaker 4: the last twelve months. I wonder what's going to happen

497
00:23:59,160 --> 00:24:01,200
Speaker 4: over the next couple of weeks and if Microsoft is

498
00:24:01,240 --> 00:24:03,320
Speaker 4: going to at the last minute say okay.

499
00:24:03,040 --> 00:24:04,200
Speaker 3: It's free for everybody.

500
00:24:04,440 --> 00:24:06,440
Speaker 4: Just sign up for ESU and you get at least

501
00:24:06,480 --> 00:24:09,640
Speaker 4: one year for consumers out of at least the very

502
00:24:09,760 --> 00:24:11,200
Speaker 4: very important security patches.

503
00:24:11,359 --> 00:24:13,679
Speaker 1: And to be honest, and I did this yesterday with someone,

504
00:24:13,960 --> 00:24:17,640
Speaker 1: it is a very simple process to extend for a year.

505
00:24:17,680 --> 00:24:20,080
Speaker 1: I mean for us, it was one click because the

506
00:24:20,119 --> 00:24:22,600
Speaker 1: person that I was with that was updating her computer

507
00:24:23,119 --> 00:24:26,159
Speaker 1: to you know, the extended security updates, she was already

508
00:24:26,160 --> 00:24:28,560
Speaker 1: backing up her settings to one drive, and so it

509
00:24:28,600 --> 00:24:30,640
Speaker 1: was just like, oh, you're already doing that, en role

510
00:24:30,640 --> 00:24:33,320
Speaker 1: here just click and then the big points of the

511
00:24:33,600 --> 00:24:37,359
Speaker 1: Microsoft reward points. You might already have those, like I have.

512
00:24:38,840 --> 00:24:40,840
Speaker 1: I'm looking at my account, I have like I think

513
00:24:40,880 --> 00:24:43,320
Speaker 1: three thousand points and I don't even know why, Like

514
00:24:43,400 --> 00:24:46,400
Speaker 1: I didn't, not like I did anything to those points.

515
00:24:46,200 --> 00:24:50,280
Speaker 4: Playing Xbox games, playing Xbox games on your PC, surfing

516
00:24:50,320 --> 00:24:52,080
Speaker 4: with bing, there's a bunch of other things. I think

517
00:24:52,080 --> 00:24:54,320
Speaker 4: I have like three thousand points for some reason, I

518
00:24:54,320 --> 00:24:55,480
Speaker 4: have no idea what to do with them.

519
00:24:55,640 --> 00:24:57,359
Speaker 1: Oh wow, you can. You can update a bunch of

520
00:24:57,400 --> 00:24:58,560
Speaker 1: people's computers. You can.

521
00:24:58,800 --> 00:24:59,040
Speaker 5: You can.

522
00:24:59,119 --> 00:25:01,199
Speaker 1: If my kid plays a lot Minecraft, there you go,

523
00:25:01,280 --> 00:25:02,840
Speaker 1: so does mine. I don't. We still don't have that

524
00:25:02,880 --> 00:25:05,800
Speaker 1: many all right, So if you do those options, that's

525
00:25:05,840 --> 00:25:07,879
Speaker 1: that's the easiest way to extend for a year. But

526
00:25:08,040 --> 00:25:10,639
Speaker 1: you also have to think about, you know, upgrading or

527
00:25:10,680 --> 00:25:13,440
Speaker 1: replacing your computer in the next year. Now, So can

528
00:25:13,480 --> 00:25:15,680
Speaker 1: you recommend if someone wants to get something, Now, what's

529
00:25:15,720 --> 00:25:18,600
Speaker 1: your recommendations for, like a nice, budget friendly computer.

530
00:25:19,320 --> 00:25:21,080
Speaker 4: Yeah, that's exactly the thing with the su You can

531
00:25:21,160 --> 00:25:23,480
Speaker 4: kind of hit the snooze button for a year, but eventually,

532
00:25:23,520 --> 00:25:25,280
Speaker 4: if you're not ready for Windows eleven on your machine,

533
00:25:25,280 --> 00:25:25,639
Speaker 4: you want to.

534
00:25:25,640 --> 00:25:27,000
Speaker 3: Buy a new one, you know.

535
00:25:27,080 --> 00:25:29,119
Speaker 4: I think actually Microsoft does a really good job with

536
00:25:29,200 --> 00:25:33,160
Speaker 4: their surface laptop line that's really well made, relatively inexpensive,

537
00:25:33,280 --> 00:25:35,040
Speaker 4: you know, a little bit under a thousand bucks for

538
00:25:35,160 --> 00:25:38,280
Speaker 4: basic model. Lenovo also has a line I like a

539
00:25:38,280 --> 00:25:40,879
Speaker 4: lot that's called the Idea Pad, and that's their lower

540
00:25:40,960 --> 00:25:43,200
Speaker 4: cost line that has a lot of higher end features.

541
00:25:43,480 --> 00:25:45,439
Speaker 4: Some of them even have that three hundred and sixty

542
00:25:45,480 --> 00:25:47,800
Speaker 4: degree hinge that folds all the way back, and you

543
00:25:47,840 --> 00:25:49,479
Speaker 4: can get a lot of really good models there for

544
00:25:49,600 --> 00:25:52,720
Speaker 4: you know, six seven into eight hundred dollars, but certainly

545
00:25:52,800 --> 00:25:55,560
Speaker 4: you know, way less than one thousand dollars plus, which

546
00:25:55,600 --> 00:25:55,840
Speaker 4: is what.

547
00:25:55,800 --> 00:25:57,720
Speaker 3: A lot of people think a laptop costs these days.

548
00:25:58,040 --> 00:26:00,520
Speaker 1: Yeah, I mean, and your computer will be probably a

549
00:26:00,560 --> 00:26:02,879
Speaker 1: lot better that if you're like the woman yesterday that

550
00:26:02,920 --> 00:26:04,760
Speaker 1: we were talking with. She said, I think I've only

551
00:26:04,800 --> 00:26:06,479
Speaker 1: had this computer for like five years. When we went

552
00:26:06,520 --> 00:26:08,439
Speaker 1: into her system, it was actually eight years that she

553
00:26:08,520 --> 00:26:10,760
Speaker 1: had it. So that's a pretty good amount of time.

554
00:26:10,800 --> 00:26:13,200
Speaker 1: Now her computer was working just fine, like it wasn't

555
00:26:13,280 --> 00:26:15,000
Speaker 1: it didn't look like it needed There wasn't like a

556
00:26:15,040 --> 00:26:17,439
Speaker 1: million pop ups or anything like that, like and so,

557
00:26:17,800 --> 00:26:19,480
Speaker 1: but again she has that one year. I said, now

558
00:26:19,520 --> 00:26:21,479
Speaker 1: in this next year, you got to figure out what

559
00:26:21,520 --> 00:26:23,000
Speaker 1: your plan is. And that's the thing you got to

560
00:26:23,119 --> 00:26:25,679
Speaker 1: use this year to come up with a plan for

561
00:26:25,760 --> 00:26:26,320
Speaker 1: your computer.

562
00:26:27,280 --> 00:26:29,720
Speaker 3: Yeah, four to five years is usually a good lifespan

563
00:26:29,800 --> 00:26:31,639
Speaker 3: for a laptop. It's almost like your phone. You know,

564
00:26:31,720 --> 00:26:32,400
Speaker 3: you don't get a new.

565
00:26:32,320 --> 00:26:34,760
Speaker 4: One every year, but maybe every you know, three to

566
00:26:34,800 --> 00:26:36,960
Speaker 4: four years for your phone, every four to five to

567
00:26:37,040 --> 00:26:39,879
Speaker 4: six years for your laptop. It's about what people expect

568
00:26:39,880 --> 00:26:40,359
Speaker 4: these days.

569
00:26:40,560 --> 00:26:42,200
Speaker 1: What do you make of this situation? Have we ever

570
00:26:42,240 --> 00:26:43,600
Speaker 1: seen anything like this before?

571
00:26:44,359 --> 00:26:47,240
Speaker 4: We have, actually, because I remember when Windows eight got

572
00:26:47,280 --> 00:26:48,960
Speaker 4: retired and that was a really big OS and a

573
00:26:48,960 --> 00:26:51,400
Speaker 4: lot of people used that. There was a very similar

574
00:26:51,920 --> 00:26:54,440
Speaker 4: kind of gnashing of teeth and people waiting till last minute,

575
00:26:54,520 --> 00:26:56,719
Speaker 4: or people going to upgrade not gonna upgrade.

576
00:26:56,880 --> 00:26:59,240
Speaker 3: So every time Microsoft retires.

577
00:26:58,720 --> 00:27:00,920
Speaker 4: An OS, we kind of go through the same thing

578
00:27:01,800 --> 00:27:04,040
Speaker 4: and they say, these OS's should last, you know, ten

579
00:27:04,119 --> 00:27:07,240
Speaker 4: years of support. So Windows ten came out in twenty fifteen,

580
00:27:07,600 --> 00:27:08,720
Speaker 4: we're at that ten year mark.

581
00:27:09,080 --> 00:27:11,920
Speaker 1: Yeah, And what do you think of Windows eleven? I mean,

582
00:27:12,000 --> 00:27:14,119
Speaker 1: is it is it much different or is it just

583
00:27:14,160 --> 00:27:16,280
Speaker 1: all the AI stuff? Like what are the advantages to

584
00:27:16,400 --> 00:27:17,159
Speaker 1: Windows eleven.

585
00:27:18,080 --> 00:27:19,560
Speaker 3: It's not radically different.

586
00:27:20,000 --> 00:27:21,800
Speaker 4: They do have a lot more AI stuff and it

587
00:27:21,920 --> 00:27:25,040
Speaker 4: especially over the last basically two years. Co pilot is

588
00:27:25,040 --> 00:27:27,679
Speaker 4: built in which you can ignore if you want to ignore,

589
00:27:27,720 --> 00:27:29,840
Speaker 4: but it's an interesting way to interface with your PC,

590
00:27:30,119 --> 00:27:32,879
Speaker 4: you know, using AI. I like that it can go

591
00:27:32,920 --> 00:27:34,840
Speaker 4: and tell me some things about my system settings, like

592
00:27:34,840 --> 00:27:37,160
Speaker 4: the brightness and the audio and other settings and things

593
00:27:37,240 --> 00:27:39,960
Speaker 4: like that. But Windows tend to Windows eleven is frankly

594
00:27:40,040 --> 00:27:42,560
Speaker 4: not a huge change. And the best OS is frankly

595
00:27:42,640 --> 00:27:45,480
Speaker 4: or transparent because you're using your web browser, you're playing games,

596
00:27:45,520 --> 00:27:48,439
Speaker 4: you're using software. You know these things should work roughly

597
00:27:48,480 --> 00:27:49,919
Speaker 4: the same no matter what OS you have.

598
00:27:50,760 --> 00:27:53,160
Speaker 1: We worked together at Seena many years ago. You are

599
00:27:53,200 --> 00:27:56,639
Speaker 1: now editor in chief at Microcenter for their news section.

600
00:27:56,760 --> 00:27:58,200
Speaker 1: Tell me about that. How are things going?

601
00:27:59,320 --> 00:28:01,560
Speaker 4: You know it's fan because you know, I get to

602
00:28:01,560 --> 00:28:03,120
Speaker 4: do a lot of things I really love doing, which

603
00:28:03,160 --> 00:28:06,199
Speaker 4: is giving people advice reviewing products. We really talk a

604
00:28:06,200 --> 00:28:08,040
Speaker 4: lot about AI and how to use it. I think

605
00:28:08,040 --> 00:28:10,520
Speaker 4: that's a key thing for people to be educated.

606
00:28:10,040 --> 00:28:12,560
Speaker 3: About in twenty twenty five and beyond.

607
00:28:12,440 --> 00:28:14,280
Speaker 4: Is how AI is going to affect your life, how

608
00:28:14,280 --> 00:28:16,520
Speaker 4: it's going to work with business, with your home stuff,

609
00:28:16,920 --> 00:28:19,200
Speaker 4: and how to get the most out of it without

610
00:28:19,440 --> 00:28:21,560
Speaker 4: you know, being left behind, especially when it comes to

611
00:28:21,600 --> 00:28:23,600
Speaker 4: AI that runs on your computer.

612
00:28:23,600 --> 00:28:25,320
Speaker 1: And how do you find the website micros I know

613
00:28:25,359 --> 00:28:27,119
Speaker 1: it's microcenter dot com. But how do you get to

614
00:28:27,119 --> 00:28:28,920
Speaker 1: the news section, fad.

615
00:28:28,720 --> 00:28:30,560
Speaker 4: You just go to microcenter dot news, or just go

616
00:28:30,560 --> 00:28:32,680
Speaker 4: to microcenter dot com and click on the big news

617
00:28:32,680 --> 00:28:33,160
Speaker 4: tab at.

618
00:28:33,080 --> 00:28:36,280
Speaker 1: The top microcenter dot News. There you go. Dan Ackerman,

619
00:28:36,440 --> 00:28:39,000
Speaker 1: editor in chief of micro Center News, thank you so

620
00:28:39,120 --> 00:28:40,200
Speaker 1: much for joining me today.

621
00:28:40,840 --> 00:28:42,600
Speaker 3: Thanks so much. Great talking to you all right.

622
00:28:42,560 --> 00:28:45,760
Speaker 1: Really appreciate it. So if you have Windows ten, get

623
00:28:45,800 --> 00:28:48,240
Speaker 1: those updates in. I've got all of the information we

624
00:28:48,360 --> 00:28:50,440
Speaker 1: just mentioned linked up on my website. Just go to

625
00:28:50,760 --> 00:28:53,600
Speaker 1: rich on Tech dot tv. All right, coming up, I'll

626
00:28:53,600 --> 00:28:56,200
Speaker 1: tell you about the Disney Plus price hike. Plus we

627
00:28:56,280 --> 00:28:58,440
Speaker 1: will get to some of your calls at eighty eight

628
00:28:58,640 --> 00:29:06,040
Speaker 1: rich one oh one. This is rich on Tech. Welcome

629
00:29:06,080 --> 00:29:08,760
Speaker 1: back to rich on Tech. Rich DeMuro here hanging out

630
00:29:08,800 --> 00:29:12,920
Speaker 1: with you, talking technology. Triple eight Rich one one eight

631
00:29:12,960 --> 00:29:16,640
Speaker 1: eight eight seven four to two four one zero one.

632
00:29:16,720 --> 00:29:21,640
Speaker 1: The website for the show Richontech dot tv. Uh. There

633
00:29:21,640 --> 00:29:23,960
Speaker 1: you can get notes and links to everything I mentioned.

634
00:29:23,960 --> 00:29:27,320
Speaker 1: This is episode one forty one. While you're there, check

635
00:29:27,320 --> 00:29:29,600
Speaker 1: out the TV segments that I do for KTLA in

636
00:29:29,720 --> 00:29:33,280
Speaker 1: Los Angeles and our other partner stations. The radio show.

637
00:29:33,320 --> 00:29:36,600
Speaker 1: You can obviously listen to past episodes and the newsletter

638
00:29:36,680 --> 00:29:38,800
Speaker 1: every weekend. I have a newsletter you can sign up.

639
00:29:38,840 --> 00:29:41,840
Speaker 1: It is completely free and it's got all the information

640
00:29:41,880 --> 00:29:44,120
Speaker 1: I think you need to know. Very similar to this show,

641
00:29:44,520 --> 00:29:49,320
Speaker 1: except in a newsletter format. Disney Plus is raising prices

642
00:29:49,440 --> 00:29:53,800
Speaker 1: once again starting October twenty first. Disney's hiking prices on

643
00:29:53,880 --> 00:29:57,680
Speaker 1: Disney Plus, Hulu and their bundle plans. So Disney Plus

644
00:29:57,760 --> 00:30:00,480
Speaker 1: with ads is going up two dollars to twelve dollars

645
00:30:00,560 --> 00:30:03,760
Speaker 1: a month. Disney Plus Premium with no ads, that's going

646
00:30:03,840 --> 00:30:07,280
Speaker 1: up three dollars a month to nineteen dollars or one

647
00:30:07,360 --> 00:30:10,360
Speaker 1: hundred and ninety dollars annually. That's going up thirty dollars.

648
00:30:10,800 --> 00:30:16,160
Speaker 1: Hulu's going up, the ESPN's going up. So Disney launched

649
00:30:16,400 --> 00:30:18,920
Speaker 1: the Disney Plus. I remember this during the pandemic. It

650
00:30:18,960 --> 00:30:21,760
Speaker 1: was like a no brainer, six ninety nine a month

651
00:30:21,840 --> 00:30:24,719
Speaker 1: for everything in Disney's catalog, like their entire back catalog.

652
00:30:24,760 --> 00:30:26,840
Speaker 1: It was like, why would you not get this? And

653
00:30:26,920 --> 00:30:30,000
Speaker 1: now at twelve dollars or nineteen dollars a month, it

654
00:30:30,080 --> 00:30:34,200
Speaker 1: is real money, and so that's happening. It's happening starting

655
00:30:34,240 --> 00:30:37,920
Speaker 1: October twenty first so if your bill hits before October

656
00:30:38,000 --> 00:30:40,040
Speaker 1: twenty first, you'll still pay the old fee just for

657
00:30:40,120 --> 00:30:42,600
Speaker 1: that last time, and then the next cycle you'll pay

658
00:30:42,640 --> 00:30:44,920
Speaker 1: the new fee. But you know, this is making people

659
00:30:44,960 --> 00:30:47,440
Speaker 1: have to make some real tough decisions on what to

660
00:30:47,560 --> 00:30:50,080
Speaker 1: keep and what to get rid of. I know every

661
00:30:50,120 --> 00:30:52,320
Speaker 1: time I float the idea of getting rid of one

662
00:30:52,320 --> 00:30:54,840
Speaker 1: of these streaming services. My kids mentioned some show they

663
00:30:54,880 --> 00:30:57,640
Speaker 1: watch on that. Oh yeah, I do watch a show

664
00:30:57,640 --> 00:31:00,320
Speaker 1: on Paramount Plus. Like really, I've never seen you open

665
00:31:00,360 --> 00:31:02,400
Speaker 1: that app. It's like, okay, I can't cancel that. What

666
00:31:02,440 --> 00:31:05,000
Speaker 1: about Disney Plus? No, No, I watched like I'm on

667
00:31:05,120 --> 00:31:08,840
Speaker 1: second season of I Carly or whatever. So it's like,

668
00:31:08,880 --> 00:31:12,240
Speaker 1: no matter what the name of the game is, they

669
00:31:12,400 --> 00:31:16,280
Speaker 1: like to have the trickle subscription out of your bank account.

670
00:31:16,320 --> 00:31:18,160
Speaker 1: Like that's just the reality of this. It's just like

671
00:31:18,520 --> 00:31:21,720
Speaker 1: they want you to just continue to pay these things forever,

672
00:31:22,320 --> 00:31:24,600
Speaker 1: and when you add it up over time, it's a lot.

673
00:31:24,760 --> 00:31:28,320
Speaker 1: It's starting to rival what we had with cable. All right,

674
00:31:28,360 --> 00:31:32,000
Speaker 1: who is holding no longer? Let's go to Let's go

675
00:31:32,080 --> 00:31:36,320
Speaker 1: to Charles in the San Fernando Valley. Charles, You're on with.

676
00:31:36,400 --> 00:31:40,360
Speaker 6: Rich, Hey, Rich, longtime fan all the way back to

677
00:31:40,400 --> 00:31:43,600
Speaker 6: Sam Ruben on five. I guess you're still on there. Hey, listen,

678
00:31:44,680 --> 00:31:47,320
Speaker 6: this is literally the second time a company has tried

679
00:31:47,320 --> 00:31:50,960
Speaker 6: to get me to buy a new iPhone just because

680
00:31:50,960 --> 00:31:55,600
Speaker 6: they're upgrading to iOS seventeen and I have an iPhone eleven.

681
00:31:57,000 --> 00:31:59,200
Speaker 6: Am I screwed? I mean, I don't get it.

682
00:32:00,720 --> 00:32:04,400
Speaker 1: Uh well, let's see, we've got to go to iOS seventeen.

683
00:32:04,480 --> 00:32:06,840
Speaker 1: So you're trying to hold on, what do you what

684
00:32:06,920 --> 00:32:08,320
Speaker 1: is your phone running right now?

685
00:32:09,880 --> 00:32:10,160
Speaker 2: Oh?

686
00:32:10,240 --> 00:32:14,440
Speaker 6: Man, let me chet. I'm definitely not at iOS seventeen.

687
00:32:15,120 --> 00:32:18,680
Speaker 6: I think I think I'm let me just really quick

688
00:32:18,720 --> 00:32:19,960
Speaker 6: go to settings. I'm so sorry.

689
00:32:20,480 --> 00:32:22,720
Speaker 1: Are you on the phone? You're on the phone right now?

690
00:32:22,720 --> 00:32:26,080
Speaker 1: I take it? Yeah, yeah, yeah, okay, all right, so yeah,

691
00:32:26,160 --> 00:32:29,480
Speaker 1: see what you're running. And the thing is, typically the

692
00:32:29,560 --> 00:32:34,719
Speaker 1: way Apple works, is they the answer to the question is, really,

693
00:32:35,120 --> 00:32:37,360
Speaker 1: you're not going to be able to easily download iOS

694
00:32:37,400 --> 00:32:39,959
Speaker 1: seventeen to that phone, even though it does support if

695
00:32:40,000 --> 00:32:42,000
Speaker 1: you if you're on the iPhone eleven, it does support

696
00:32:42,040 --> 00:32:47,640
Speaker 1: iOS seventeen. But typically typically as far as I know, okay,

697
00:32:47,680 --> 00:32:50,320
Speaker 1: have you tried going into your settings and updating it?

698
00:32:50,360 --> 00:32:51,120
Speaker 1: And what does it say?

699
00:32:51,600 --> 00:32:54,640
Speaker 6: Yeah, yeah, it just it just goes right back to

700
00:32:54,760 --> 00:32:59,920
Speaker 6: the notification. It just says you must upgrade to iOS seventeen,

701
00:33:00,000 --> 00:33:03,600
Speaker 6: and it does, and you know, I have automatic updates,

702
00:33:04,080 --> 00:33:07,000
Speaker 6: so it's it's it's definitely not going there.

703
00:33:07,160 --> 00:33:10,840
Speaker 1: And okay, so so if you go to settings general

704
00:33:11,320 --> 00:33:14,320
Speaker 1: software update, what does it say in that area? What

705
00:33:14,360 --> 00:33:15,240
Speaker 1: does it say there?

706
00:33:15,360 --> 00:33:20,640
Speaker 6: Okay general here I am. You know, that's why I

707
00:33:20,720 --> 00:33:22,800
Speaker 6: listen to you sometimes as long as I can take it,

708
00:33:22,800 --> 00:33:25,120
Speaker 6: because I'm not very tech savvy.

709
00:33:25,200 --> 00:33:27,200
Speaker 1: Yeah, no, I hear. Yeah, Well that's you know, I'm

710
00:33:27,200 --> 00:33:29,320
Speaker 1: trying to trying to reach everyone out there, you know,

711
00:33:29,400 --> 00:33:31,560
Speaker 1: and that's the beauty. Look, if you're tech savvy, you

712
00:33:31,600 --> 00:33:34,400
Speaker 1: probably wouldn't be calling me, so I understand that. Like, yeah,

713
00:33:34,600 --> 00:33:36,960
Speaker 1: there's a reason why we're doing the show back. Now.

714
00:33:37,200 --> 00:33:41,000
Speaker 6: I'm right at sixty three point seven gigabyte and I

715
00:33:41,040 --> 00:33:44,880
Speaker 6: only have sixty four on this thing. So I'm pretty

716
00:33:44,880 --> 00:33:46,400
Speaker 6: sure I'm dealing with a dinosaur.

717
00:33:46,560 --> 00:33:50,120
Speaker 1: But no, you are. I mean then if yeah, there's

718
00:33:49,680 --> 00:33:52,440
Speaker 1: just so your your company needs you to install an app,

719
00:33:52,480 --> 00:33:54,240
Speaker 1: but you can't install the app because they want it

720
00:33:54,280 --> 00:33:55,960
Speaker 1: to be on iOS seventeen. Is that right?

721
00:33:56,760 --> 00:33:59,960
Speaker 6: Yeah, exactly. The app is on the phone. But they're saying,

722
00:34:00,000 --> 00:34:02,680
Speaker 6: and you know, we've added these updates to your system

723
00:34:02,960 --> 00:34:06,440
Speaker 6: to make it more streamline. And I'm like, come on,

724
00:34:07,160 --> 00:34:07,880
Speaker 6: I don't need that.

725
00:34:08,239 --> 00:34:09,279
Speaker 1: I'm looking at the.

726
00:34:09,200 --> 00:34:11,839
Speaker 6: Optional I think, but that not the way they set

727
00:34:11,920 --> 00:34:12,279
Speaker 6: it up.

728
00:34:12,600 --> 00:34:15,200
Speaker 1: Yeah, I'm looking. Okay, So here's the deal. The iPhone

729
00:34:15,239 --> 00:34:18,000
Speaker 1: you're on, if you're on an iPhone eleven, you should

730
00:34:18,040 --> 00:34:20,600
Speaker 1: be able to get a newer version of software for

731
00:34:20,640 --> 00:34:23,600
Speaker 1: that because it's still supported by Apple. So I think

732
00:34:23,760 --> 00:34:26,720
Speaker 1: either you're you're out of storage space which your phone

733
00:34:26,760 --> 00:34:30,560
Speaker 1: needs to update. That's what I think is happening. So

734
00:34:30,800 --> 00:34:32,560
Speaker 1: why don't you do this? Have you heard of this app?

735
00:34:32,560 --> 00:34:34,240
Speaker 1: I mentioned clever Cleaner.

736
00:34:35,239 --> 00:34:38,239
Speaker 6: Clever Cleaner, No, I'll check. That's almost my last name.

737
00:34:38,360 --> 00:34:41,800
Speaker 6: That's so funny. It's clever that's great, clever cleaner.

738
00:34:41,920 --> 00:34:42,200
Speaker 2: Huh.

739
00:34:42,440 --> 00:34:43,680
Speaker 1: So if you look it up, I'll put it in

740
00:34:43,719 --> 00:34:45,319
Speaker 1: the show notes because I don't want you know, there's

741
00:34:45,360 --> 00:34:47,920
Speaker 1: a lot of random apps out there that purport to

742
00:34:47,960 --> 00:34:51,800
Speaker 1: do this. This one is completely free. It's there's no ads,

743
00:34:51,840 --> 00:34:53,839
Speaker 1: there's no funny business. So I like it a lot.

744
00:34:53,920 --> 00:34:57,040
Speaker 1: It's from Okay, it's from a company called Clever Files.

745
00:34:57,560 --> 00:35:01,279
Speaker 1: So if you want files, yeah, that's so if you

746
00:35:01,320 --> 00:35:04,320
Speaker 1: download that. So if you go to cleverfiles dot com,

747
00:35:04,680 --> 00:35:07,120
Speaker 1: you'll check out this. You'll see this Clever Cleaner app.

748
00:35:07,440 --> 00:35:10,160
Speaker 1: You download that if your phone will allow you to

749
00:35:10,200 --> 00:35:13,080
Speaker 1: download it and you can clear out some space. Now,

750
00:35:13,120 --> 00:35:15,680
Speaker 1: if you can't download it because you're completely out of space,

751
00:35:16,239 --> 00:35:19,400
Speaker 1: just go into your photos and delete like a big

752
00:35:19,520 --> 00:35:23,880
Speaker 1: video file and that will clear up. Okay, regular yeah, okay.

753
00:35:24,440 --> 00:35:26,360
Speaker 1: The other thing you can do is if this phone

754
00:35:26,400 --> 00:35:28,000
Speaker 1: is you know it is getting kind of old, you

755
00:35:28,040 --> 00:35:30,440
Speaker 1: can do like a factory reset and just clear it

756
00:35:30,480 --> 00:35:32,600
Speaker 1: completely and get all the junk off there. But obviously

757
00:35:32,600 --> 00:35:34,880
Speaker 1: you'd want to have a backup. But at this point,

758
00:35:34,880 --> 00:35:37,880
Speaker 1: I'm looking at iOS twenty six. It is supported on

759
00:35:37,600 --> 00:35:41,000
Speaker 1: iPhone eleven, so your phone is a dinosaur, but it

760
00:35:41,080 --> 00:35:43,319
Speaker 1: is still supported by Apple. There's no need for you

761
00:35:43,360 --> 00:35:45,000
Speaker 1: to have to purchase a new phone at this point,

762
00:35:45,160 --> 00:35:46,399
Speaker 1: so it's just a.

763
00:35:46,360 --> 00:35:48,760
Speaker 6: Matter of so it just has to have more memory.

764
00:35:48,960 --> 00:35:51,080
Speaker 1: I think you just need to clear out some storage

765
00:35:51,760 --> 00:35:54,080
Speaker 1: and that might allow you to download the app. And

766
00:35:54,160 --> 00:35:56,600
Speaker 1: if that doesn't, then you'll have to update your iOS

767
00:35:56,640 --> 00:36:00,160
Speaker 1: to a more modern version. Just go into that setting things.

768
00:36:01,520 --> 00:36:01,799
Speaker 2: Let me.

769
00:36:01,840 --> 00:36:04,640
Speaker 1: Just make sure I get this right. It's settings. Let's

770
00:36:04,640 --> 00:36:08,600
Speaker 1: see here settings general software update. That's what I'd like

771
00:36:08,640 --> 00:36:11,480
Speaker 1: you to do, Charles. Thanks for the call. No need

772
00:36:11,560 --> 00:36:13,760
Speaker 1: to buy a new phone. Look at this, we're saving

773
00:36:13,800 --> 00:36:16,279
Speaker 1: folks money. Eighty to eight rich one O one eighty

774
00:36:16,360 --> 00:36:18,520
Speaker 1: eight seven four to two four one zero one. With

775
00:36:18,640 --> 00:36:20,960
Speaker 1: that said, next year, you will need a new device

776
00:36:21,000 --> 00:36:23,160
Speaker 1: because it's not going to be supported with the new

777
00:36:23,200 --> 00:36:25,399
Speaker 1: operating system next year. But you still have a year

778
00:36:25,960 --> 00:36:27,759
Speaker 1: more rich on Tech coming your way right after this.

779
00:36:30,920 --> 00:36:34,160
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

780
00:36:34,200 --> 00:36:38,200
Speaker 1: out with you, talking technology at triple eight rich one

781
00:36:38,239 --> 00:36:41,439
Speaker 1: oh one. That's eight eight eight seven four to two

782
00:36:41,920 --> 00:36:45,200
Speaker 1: four one zero one. If you have a question about technology,

783
00:36:45,360 --> 00:36:49,640
Speaker 1: need an app recommendation, just curious about something, can't figure

784
00:36:49,680 --> 00:36:52,839
Speaker 1: something out, give me a call triple eight rich one

785
00:36:52,840 --> 00:36:55,560
Speaker 1: O one eight eight eight seven four to two four

786
00:36:55,640 --> 00:36:59,479
Speaker 1: one zero one. The website for the show is rich

787
00:36:59,680 --> 00:37:02,640
Speaker 1: on Tech dot tv. If you'd rather send an email,

788
00:37:02,960 --> 00:37:05,200
Speaker 1: you can do it there. Just hit contact right up

789
00:37:05,200 --> 00:37:08,280
Speaker 1: at the top. And if you want notes from anything

790
00:37:08,320 --> 00:37:10,880
Speaker 1: I mentioned, you can just go to the website. This

791
00:37:10,960 --> 00:37:14,279
Speaker 1: is episode one one. Search Ford or it should be

792
00:37:14,520 --> 00:37:18,400
Speaker 1: right at the top. If you go to Google right now,

793
00:37:18,520 --> 00:37:22,480
Speaker 1: you'll notice the logo looks a little different. It is

794
00:37:22,640 --> 00:37:26,840
Speaker 1: the twenty seventh birthday of Google, maybe not today, but

795
00:37:27,239 --> 00:37:30,239
Speaker 1: sometime around today, and so they're throwing it back to

796
00:37:30,400 --> 00:37:34,480
Speaker 1: nineteen ninety eight with their original logo. And if you

797
00:37:34,560 --> 00:37:37,640
Speaker 1: tap it in a sign of the times it taps,

798
00:37:37,680 --> 00:37:39,680
Speaker 1: you're right into AI mode and it says, what's the

799
00:37:39,719 --> 00:37:41,879
Speaker 1: story behind Google and its name? What does it mean?

800
00:37:41,920 --> 00:37:44,360
Speaker 1: How has a logo and search product evolved over time?

801
00:37:45,000 --> 00:37:49,080
Speaker 1: The name Google originated as a misspelling of Google, the

802
00:37:49,120 --> 00:37:51,960
Speaker 1: mathematical term for the number one followed by one hundred

803
00:37:52,080 --> 00:37:57,960
Speaker 1: zeros infinite amount of information. Before that, their search engine

804
00:37:57,960 --> 00:38:02,279
Speaker 1: project was named BackRub. This was all started at Stanford.

805
00:38:03,160 --> 00:38:07,120
Speaker 1: And the thing about Google is that it did search better.

806
00:38:07,600 --> 00:38:11,120
Speaker 1: There was something called Yahoo, and there was something called Excite.

807
00:38:11,480 --> 00:38:15,560
Speaker 1: There was something called Alta Vista. There was Ask Jeeves.

808
00:38:15,880 --> 00:38:18,839
Speaker 1: There were many search engines before Google. The thing that

809
00:38:18,880 --> 00:38:21,600
Speaker 1: Google did well is they actually gave you the answer

810
00:38:21,680 --> 00:38:25,160
Speaker 1: you were looking for, not some nonsense that their computer

811
00:38:25,239 --> 00:38:28,160
Speaker 1: systems that these other places came up with. You know,

812
00:38:28,160 --> 00:38:30,200
Speaker 1: a lot of them were just directories and things like that.

813
00:38:30,239 --> 00:38:33,040
Speaker 1: Like Google actually figured out what you were looking for

814
00:38:33,120 --> 00:38:36,399
Speaker 1: and serve that up, and they were so confident about that.

815
00:38:36,719 --> 00:38:39,600
Speaker 1: They still have the same button today, the I'm feeling

816
00:38:39,719 --> 00:38:43,560
Speaker 1: lucky button, So if you are just looking for something

817
00:38:43,600 --> 00:38:46,600
Speaker 1: and you wanted the best result, you could tap that

818
00:38:46,680 --> 00:38:49,759
Speaker 1: and be taken to it in one click. Now the

819
00:38:49,840 --> 00:38:52,920
Speaker 1: Google homepage has gotten a little bit. I wouldn't say

820
00:38:52,920 --> 00:38:56,480
Speaker 1: it's cluttered. It's still pretty clean for you know, millions

821
00:38:56,520 --> 00:38:59,319
Speaker 1: upon millions of people visiting it every day. But now

822
00:38:59,320 --> 00:39:01,840
Speaker 1: they've got let's just see how many ways to search.

823
00:39:02,239 --> 00:39:06,160
Speaker 1: You've got voice search, you've got image search, you've got

824
00:39:06,200 --> 00:39:09,920
Speaker 1: Ai Mode search, you've got standard Google Search, and you've

825
00:39:09,960 --> 00:39:13,440
Speaker 1: got the I'm feeling lucky search button. So it has

826
00:39:13,480 --> 00:39:16,200
Speaker 1: definitely expanded over the years, and many other products have

827
00:39:16,280 --> 00:39:18,319
Speaker 1: come out of Google. But if you want to check

828
00:39:18,320 --> 00:39:20,880
Speaker 1: out the new logo or the new the old logo,

829
00:39:21,040 --> 00:39:24,759
Speaker 1: it is there Google dot Com. All right, let's go

830
00:39:24,920 --> 00:39:29,799
Speaker 1: to line five. Here, Kirk is in an Upland, California. Kirk,

831
00:39:29,840 --> 00:39:31,600
Speaker 1: you're on with Rich here.

832
00:39:31,600 --> 00:39:32,279
Speaker 7: It's how you're doing.

833
00:39:32,760 --> 00:39:34,759
Speaker 1: I'm doing well? Thanks for asking? What can I help

834
00:39:34,800 --> 00:39:39,399
Speaker 1: you with you? What's that can you here? We okay, yeah,

835
00:39:39,440 --> 00:39:40,040
Speaker 1: you sound great.

836
00:39:40,680 --> 00:39:43,960
Speaker 7: Okay, I'm on a different point. I have an iPhone

837
00:39:44,000 --> 00:39:47,879
Speaker 7: eight that I inherited from my mom about two years ago.

838
00:39:48,320 --> 00:39:51,000
Speaker 7: It's on my brother's family plan. I haven't had any

839
00:39:51,000 --> 00:39:56,960
Speaker 7: problems with it until YouTube wanted me to update, and

840
00:39:57,000 --> 00:39:59,000
Speaker 7: so every time YouTube comes up, I have to quit

841
00:39:59,080 --> 00:40:02,000
Speaker 7: in order to to watch YouTube, and it won't let

842
00:40:02,000 --> 00:40:04,719
Speaker 7: me download certain apps. Right now, I just tried to

843
00:40:04,760 --> 00:40:08,640
Speaker 7: download the the Clever Cleaner app that you were talking

844
00:40:08,680 --> 00:40:11,160
Speaker 7: about on the iPhone. So I have it in that

845
00:40:11,239 --> 00:40:15,400
Speaker 7: mode right now, and it's wanting my mom's It shows

846
00:40:15,440 --> 00:40:18,680
Speaker 7: either her email address or pass code, and I don't

847
00:40:18,719 --> 00:40:21,319
Speaker 7: know either one, and I'm just wondering how I can

848
00:40:21,320 --> 00:40:24,520
Speaker 7: get past that. I tried to update before, or I

849
00:40:24,560 --> 00:40:27,800
Speaker 7: tried to. I think I even tried to factory reset,

850
00:40:28,200 --> 00:40:30,359
Speaker 7: but I still needed that to do it. I think

851
00:40:30,520 --> 00:40:32,240
Speaker 7: or that it was under another account.

852
00:40:32,360 --> 00:40:36,799
Speaker 1: Yep, yep. It's called activation locks. So if you yeah, like,

853
00:40:36,880 --> 00:40:40,640
Speaker 1: let's let's let's say someone let's say someone found this

854
00:40:41,160 --> 00:40:45,480
Speaker 1: phone and they just erased it like you did, you

855
00:40:45,480 --> 00:40:47,320
Speaker 1: know they would not be able to use it fully

856
00:40:47,360 --> 00:40:49,560
Speaker 1: because it would still be linked to the other account.

857
00:40:49,800 --> 00:40:52,759
Speaker 1: So the thing you need to do is get in

858
00:40:52,800 --> 00:40:56,520
Speaker 1: touch with Apple. So if you are you said you

859
00:40:56,560 --> 00:40:59,640
Speaker 1: inherited this from your mom that passed. I'm sorry to

860
00:40:59,640 --> 00:41:02,920
Speaker 1: hear that, but you can request if you have the

861
00:41:02,920 --> 00:41:07,440
Speaker 1: proper documentation, you can ask Apple to remove this activation lock.

862
00:41:08,320 --> 00:41:10,360
Speaker 1: They're not going to give you access to the data

863
00:41:10,400 --> 00:41:12,719
Speaker 1: on that phone. It sounds like you have access to

864
00:41:12,760 --> 00:41:15,759
Speaker 1: the phone itself. So if there's any photos on there,

865
00:41:15,800 --> 00:41:19,640
Speaker 1: there's any pictures, any notes, anything like that, you want

866
00:41:19,640 --> 00:41:23,319
Speaker 1: to download all of those before you do this. And

867
00:41:23,400 --> 00:41:26,000
Speaker 1: so if you have photos, get those off of that

868
00:41:26,080 --> 00:41:29,480
Speaker 1: phone onto some other either the cloud or just transfer

869
00:41:29,520 --> 00:41:33,640
Speaker 1: them to a computer. Notes, anything that could be stored

870
00:41:33,680 --> 00:41:36,200
Speaker 1: on her phone that you may want to keep, you

871
00:41:36,280 --> 00:41:38,840
Speaker 1: need to transfer off that phone. Get in touch with Apple.

872
00:41:39,400 --> 00:41:43,080
Speaker 1: If you have the right documentation, you might need a

873
00:41:44,040 --> 00:41:47,279
Speaker 1: death certificate or some sort of whatever you may have

874
00:41:47,520 --> 00:41:50,040
Speaker 1: that Apple will ask for. You can get in touch

875
00:41:50,120 --> 00:41:52,840
Speaker 1: with them and ask them to remove the activation lock.

876
00:41:53,280 --> 00:41:56,399
Speaker 1: And once they remove that activation lock, then you can

877
00:41:56,440 --> 00:42:00,600
Speaker 1: go through and format that system and you can set

878
00:42:00,600 --> 00:42:03,520
Speaker 1: it up as your own phone. Now, the caveat to

879
00:42:03,560 --> 00:42:05,720
Speaker 1: all of this is that you said it's an iPhone

880
00:42:05,719 --> 00:42:09,120
Speaker 1: eight that is no longer supported officially, by Apple, so

881
00:42:09,440 --> 00:42:11,760
Speaker 1: you will not be able to get any software updates.

882
00:42:12,200 --> 00:42:14,400
Speaker 1: I'm not even sure you're able to download new apps

883
00:42:14,400 --> 00:42:17,720
Speaker 1: on there because it is running such an outdated version

884
00:42:17,760 --> 00:42:20,680
Speaker 1: of the operating system. So I guess the bottom line

885
00:42:20,719 --> 00:42:23,560
Speaker 1: is if you want to use this device and continue

886
00:42:23,600 --> 00:42:26,680
Speaker 1: to use it as your own device, then you can

887
00:42:26,719 --> 00:42:28,840
Speaker 1: get in touch with Apple and try to do this process.

888
00:42:28,880 --> 00:42:31,040
Speaker 1: But it may not be worth it because it sounds

889
00:42:31,040 --> 00:42:33,440
Speaker 1: like you have access to this phone no matter what.

890
00:42:33,840 --> 00:42:36,680
Speaker 1: You can unlock it, you've got the passcode or whatever.

891
00:42:37,040 --> 00:42:39,720
Speaker 1: It's just that you can't really do anything account related

892
00:42:39,800 --> 00:42:43,239
Speaker 1: on this device because you don't have the master password

893
00:42:43,360 --> 00:42:47,600
Speaker 1: for her Apple ID. That's what it sounds like to me. So,

894
00:42:49,000 --> 00:42:51,120
Speaker 1: but you can get in touch with Apple. They've got

895
00:42:50,640 --> 00:42:54,959
Speaker 1: a support page. If you Google how to remove activation lock,

896
00:42:55,520 --> 00:42:58,400
Speaker 1: and you scroll all the way down, it'll say if

897
00:42:58,400 --> 00:43:01,440
Speaker 1: you need help removing activation line, can have proof of documentation.

898
00:43:01,560 --> 00:43:05,440
Speaker 1: You can start an activation lock support request, and you

899
00:43:05,480 --> 00:43:08,880
Speaker 1: can do that with Apple. For the rest of you,

900
00:43:09,640 --> 00:43:14,719
Speaker 1: I would say, set up what's called a legacy contact

901
00:43:14,920 --> 00:43:19,440
Speaker 1: access key, so or sorry, set up what's called a

902
00:43:19,520 --> 00:43:23,400
Speaker 1: legacy contact so you can do this with Google. You

903
00:43:23,400 --> 00:43:26,480
Speaker 1: can do this with Apple. You can do it with Facebook,

904
00:43:26,480 --> 00:43:29,719
Speaker 1: I believe. But there is the ability to set what's

905
00:43:29,760 --> 00:43:33,680
Speaker 1: called a legacy contact. This is someone that can get

906
00:43:33,719 --> 00:43:37,840
Speaker 1: access to your account if you pass away. And so

907
00:43:38,640 --> 00:43:40,600
Speaker 1: I know this is not something you want to think about,

908
00:43:40,640 --> 00:43:43,399
Speaker 1: but it's something that can happen. And so if you're

909
00:43:43,440 --> 00:43:45,680
Speaker 1: set up and you want someone to have access to

910
00:43:45,719 --> 00:43:48,280
Speaker 1: your photos, your notes, or whatever you have on your

911
00:43:48,560 --> 00:43:52,200
Speaker 1: digital account, you can set that up in advance. And so,

912
00:43:52,320 --> 00:43:55,680
Speaker 1: for instance, on my Google I have it set up

913
00:43:55,680 --> 00:43:57,960
Speaker 1: where my wife will get an email if something were

914
00:43:57,960 --> 00:44:00,400
Speaker 1: to happen to me and I don't access my count

915
00:44:00,440 --> 00:44:02,680
Speaker 1: for a couple of months, she will get an email

916
00:44:02,719 --> 00:44:05,239
Speaker 1: that says, hey, Rich has not accessed this account for

917
00:44:05,280 --> 00:44:07,600
Speaker 1: a few months, would you like to access it? And

918
00:44:07,640 --> 00:44:10,560
Speaker 1: that is something you can set up. You don't need to,

919
00:44:10,800 --> 00:44:12,680
Speaker 1: you don't have to. You can also just leave your

920
00:44:12,680 --> 00:44:14,839
Speaker 1: password behind if you want. This is just a more

921
00:44:14,960 --> 00:44:17,400
Speaker 1: probably a more secure way of doing that. But no

922
00:44:17,480 --> 00:44:21,200
Speaker 1: matter what, come up with a plan for your key accounts,

923
00:44:21,719 --> 00:44:25,640
Speaker 1: whether that is social media, whether that's file storage, whether

924
00:44:25,680 --> 00:44:30,239
Speaker 1: it's your photos, just come up with the the I

925
00:44:30,239 --> 00:44:33,120
Speaker 1: guess continuation plan. If something were to happen to you,

926
00:44:33,200 --> 00:44:35,359
Speaker 1: just like you would with anything in your in your

927
00:44:35,400 --> 00:44:38,520
Speaker 1: in your life. You know, your car, your your estate,

928
00:44:38,560 --> 00:44:40,800
Speaker 1: whatever it is. You know, this digital stuff holds a

929
00:44:40,840 --> 00:44:42,840
Speaker 1: lot and you may want to pass that on. You

930
00:44:42,880 --> 00:44:45,000
Speaker 1: can also just download everything and put it on a

931
00:44:45,080 --> 00:44:47,080
Speaker 1: drive and just keep it safe for your kids. You know,

932
00:44:47,120 --> 00:44:49,120
Speaker 1: you can do that too, but come up with a plan.

933
00:44:49,200 --> 00:44:50,920
Speaker 1: It's it's probably the nice thing to do for your

934
00:44:50,920 --> 00:44:55,839
Speaker 1: family members. Thanks for the call, do appreciate it. If

935
00:44:55,880 --> 00:44:59,640
Speaker 1: you're using chat gbt, they've got a new feature called

936
00:45:00,960 --> 00:45:05,160
Speaker 1: this is getting wild. Chat gbt is just they are

937
00:45:05,239 --> 00:45:08,120
Speaker 1: throwing stuff at the wall and just trying anything because

938
00:45:08,120 --> 00:45:10,440
Speaker 1: they are right now, they are the market leader when

939
00:45:10,480 --> 00:45:12,920
Speaker 1: it comes to AI. They really are. They've got the

940
00:45:12,920 --> 00:45:15,960
Speaker 1: brand name. And this is a new feature called Pulse.

941
00:45:16,480 --> 00:45:19,839
Speaker 1: This is a preview. Everything now is preview. It rolls out.

942
00:45:20,120 --> 00:45:22,120
Speaker 1: It's for pro users, so you have to be paying

943
00:45:22,200 --> 00:45:26,359
Speaker 1: to see this. But it's daily personalized updates. So chat

944
00:45:26,360 --> 00:45:29,440
Speaker 1: gbt kind of goes through all of your chats, all

945
00:45:29,480 --> 00:45:32,920
Speaker 1: of its memory, anything you said to it, maybe your email,

946
00:45:33,040 --> 00:45:36,400
Speaker 1: your calendar if you've connected those, and at the beginning

947
00:45:36,440 --> 00:45:38,399
Speaker 1: of the day, it'll say, hey, here's a whole bunch

948
00:45:38,440 --> 00:45:41,040
Speaker 1: of stuff we think you should kind of think about today,

949
00:45:41,440 --> 00:45:44,080
Speaker 1: whether it could be a travel tip, an event reminder,

950
00:45:44,560 --> 00:45:46,560
Speaker 1: next step on a project, or an email that you

951
00:45:46,600 --> 00:45:49,080
Speaker 1: have to follow up with, and it's little cards on

952
00:45:49,120 --> 00:45:51,279
Speaker 1: your screen. I have not seen these arrive on my

953
00:45:51,400 --> 00:45:54,719
Speaker 1: app just yet, but I find it fascinating because it's

954
00:45:54,800 --> 00:45:59,960
Speaker 1: the next step of AI where it's more proactive versus reactive,

955
00:46:00,160 --> 00:46:02,680
Speaker 1: and that is really what I think is going to

956
00:46:03,160 --> 00:46:05,840
Speaker 1: help us in the future, is having more proactive AI.

957
00:46:06,239 --> 00:46:08,000
Speaker 1: I'm not sure if this is the answer or this

958
00:46:08,040 --> 00:46:10,680
Speaker 1: is any good, but at least they're trying it, and

959
00:46:10,719 --> 00:46:13,120
Speaker 1: it kind of makes sense because think about the way

960
00:46:13,120 --> 00:46:15,799
Speaker 1: you can use this. You can tell chat GBT you

961
00:46:15,800 --> 00:46:17,920
Speaker 1: know already. You can say, remind me that I need

962
00:46:17,960 --> 00:46:20,200
Speaker 1: to do this tomorrow. But imagine when you open up

963
00:46:20,239 --> 00:46:23,520
Speaker 1: chat GBT says, hey, remember it's your mom's birthday today,

964
00:46:23,920 --> 00:46:26,520
Speaker 1: or it is your anniversary. Can I help you get

965
00:46:26,560 --> 00:46:30,040
Speaker 1: some presents you know, or whatever, it's your thirtieth anniversary,

966
00:46:30,080 --> 00:46:32,680
Speaker 1: that's silver. Let me let me find some gifts online

967
00:46:32,680 --> 00:46:35,360
Speaker 1: for you. So it can really be helpful and useful.

968
00:46:37,080 --> 00:46:39,759
Speaker 1: This is a focus set of daily updates, so you

969
00:46:39,800 --> 00:46:41,759
Speaker 1: just see him once in the morning and then it

970
00:46:41,800 --> 00:46:46,000
Speaker 1: stops until the next day. And early testers say it's useful,

971
00:46:46,440 --> 00:46:50,040
Speaker 1: but they guide it with specific feedback, so they say like, Okay,

972
00:46:50,040 --> 00:46:53,560
Speaker 1: I like this, but I don't like that. So Pulse.

973
00:46:53,680 --> 00:46:55,840
Speaker 1: It's called from chat Gibt. If you are on the

974
00:46:55,880 --> 00:46:58,440
Speaker 1: pro plan, look for it on your phone. I have

975
00:46:58,560 --> 00:47:01,359
Speaker 1: not gotten it just yet, but I'm telling you this

976
00:47:01,440 --> 00:47:05,479
Speaker 1: week with CHATCHYBT, I set up all these projects, which

977
00:47:05,480 --> 00:47:08,360
Speaker 1: are basically instructions for things that you do over and

978
00:47:08,400 --> 00:47:10,759
Speaker 1: over so over and over. When I come up with

979
00:47:10,800 --> 00:47:12,960
Speaker 1: a guests for this show, I make a line that

980
00:47:13,040 --> 00:47:15,319
Speaker 1: says what that guest is going to talk about or

981
00:47:15,719 --> 00:47:17,279
Speaker 1: you know who they are and what their company is.

982
00:47:17,320 --> 00:47:19,279
Speaker 1: So I just taught chatch Ebt how to do that,

983
00:47:19,680 --> 00:47:21,960
Speaker 1: and now I just drop in some information about my

984
00:47:22,000 --> 00:47:24,680
Speaker 1: guests and it makes that line in a second something

985
00:47:24,680 --> 00:47:26,640
Speaker 1: that used to take me, you know, five ten minutes

986
00:47:26,680 --> 00:47:29,920
Speaker 1: to do. So it's just you can become very efficient

987
00:47:29,960 --> 00:47:33,359
Speaker 1: with these things. Lots going on in AI and it

988
00:47:33,360 --> 00:47:38,080
Speaker 1: can be very helpful. Eighty eight rich one oh one

989
00:47:38,239 --> 00:47:41,000
Speaker 1: eight eight eight seven four to two four one zero

990
00:47:41,080 --> 00:47:42,880
Speaker 1: one coming up more of your calls. Plus I'll tell

991
00:47:42,880 --> 00:47:45,319
Speaker 1: you about the app that was paying people for their

992
00:47:45,360 --> 00:47:49,160
Speaker 1: call recordings to harvest the data for AI. It's been

993
00:47:49,200 --> 00:47:50,759
Speaker 1: shut down, but I'll tell you what that's all about.

994
00:47:50,800 --> 00:47:55,880
Speaker 1: Coming up right here. I'm rich on Tech. Welcome back

995
00:47:55,920 --> 00:47:58,279
Speaker 1: to rich on Tech. Rich DeMuro here hanging out with you,

996
00:47:58,360 --> 00:48:01,680
Speaker 1: talking technology. Eight eight a rich one oh one eight

997
00:48:01,840 --> 00:48:05,279
Speaker 1: eight eight seven four two four one zero one. I

998
00:48:05,320 --> 00:48:08,080
Speaker 1: was talking about setting up the legacy contacts for your

999
00:48:08,400 --> 00:48:13,720
Speaker 1: various you know, Google, Facebook, Apple accounts. Google actually calls

1000
00:48:13,760 --> 00:48:17,239
Speaker 1: it the Inactive account Manager, So if you're looking for

1001
00:48:17,239 --> 00:48:20,640
Speaker 1: that online, it's called the Inactive Account Manager. I've also

1002
00:48:20,680 --> 00:48:23,280
Speaker 1: got it linked up on the website rich on Tech

1003
00:48:23,440 --> 00:48:28,319
Speaker 1: dot tv. This week I got access finally. I can't

1004
00:48:28,320 --> 00:48:30,440
Speaker 1: believe it's been almost a year, I think since I

1005
00:48:30,440 --> 00:48:33,200
Speaker 1: went to New York to cover this. But the Alexa Plus,

1006
00:48:33,800 --> 00:48:38,440
Speaker 1: which is the new AI version of Alexa, and OMG,

1007
00:48:38,800 --> 00:48:42,680
Speaker 1: it is good. I posted a video on my Instagram

1008
00:48:42,719 --> 00:48:45,279
Speaker 1: at rich on Tech. Check it out. I wasn't even

1009
00:48:45,320 --> 00:48:47,200
Speaker 1: sure one of my devices was going to get this,

1010
00:48:47,360 --> 00:48:50,080
Speaker 1: but two of them got it. I just got an

1011
00:48:50,080 --> 00:48:52,640
Speaker 1: email and said, hey, you've got early access to Alexa Plus.

1012
00:48:52,760 --> 00:48:55,080
Speaker 1: Check it out. And so this is something that's going

1013
00:48:55,160 --> 00:48:57,880
Speaker 1: to be a free benefit for Prime members, but for

1014
00:48:58,000 --> 00:49:00,000
Speaker 1: non Prime members it's going to be twenty dollars a month,

1015
00:49:00,640 --> 00:49:03,359
Speaker 1: so which is silly because Prime is cheaper than that.

1016
00:49:03,680 --> 00:49:06,320
Speaker 1: Twenty dollars times twelve months is two hundred and forty dollars.

1017
00:49:06,360 --> 00:49:09,399
Speaker 1: Amazon Prime is one hundred and forty. So don't pay

1018
00:49:09,400 --> 00:49:12,720
Speaker 1: for Alexa Plus, just pay for Prime and get Alexa plus.

1019
00:49:12,760 --> 00:49:16,760
Speaker 1: Super weird there, But what is Alexa plus all about?

1020
00:49:16,880 --> 00:49:22,759
Speaker 1: Oh my gosh, the conversational aspect of the voice and

1021
00:49:22,840 --> 00:49:27,600
Speaker 1: the smarts is just so refreshing. It used to be

1022
00:49:27,800 --> 00:49:30,920
Speaker 1: you had to say things a very certain way for

1023
00:49:31,239 --> 00:49:36,000
Speaker 1: this assistant to respond. Now it is just like an

1024
00:49:36,040 --> 00:49:39,480
Speaker 1: AI persona you would imagine. So you got to watch

1025
00:49:39,520 --> 00:49:41,440
Speaker 1: the video on my Instagram at Richon Tech. It's just

1026
00:49:41,520 --> 00:49:44,640
Speaker 1: all natural, Like you don't have to say please turn

1027
00:49:44,719 --> 00:49:47,640
Speaker 1: on lights in living room, like you just say, hey,

1028
00:49:47,760 --> 00:49:49,440
Speaker 1: you know, I'd like you to turn on the lights

1029
00:49:49,480 --> 00:49:50,920
Speaker 1: by the couch in the living room, you know, if

1030
00:49:50,920 --> 00:49:53,320
Speaker 1: you haven't set up that way, But it just figures

1031
00:49:53,360 --> 00:49:55,879
Speaker 1: that out. And so then of course you can ask

1032
00:49:55,960 --> 00:49:58,680
Speaker 1: all the information. You know, it's pre set with all

1033
00:49:58,680 --> 00:50:00,920
Speaker 1: the information in the world. You can ask questions just

1034
00:50:00,920 --> 00:50:05,080
Speaker 1: like you could before, but it's much more natural. And

1035
00:50:05,120 --> 00:50:07,399
Speaker 1: then kind of the coolest aspect is that you can

1036
00:50:07,560 --> 00:50:11,560
Speaker 1: feed information to Alexa using their app or their website

1037
00:50:11,920 --> 00:50:14,480
Speaker 1: and then it can reference that information. So if your

1038
00:50:14,560 --> 00:50:17,400
Speaker 1: kid has a list of soccer games coming up, you

1039
00:50:17,440 --> 00:50:19,799
Speaker 1: can scan that in you know, take a picture of

1040
00:50:19,840 --> 00:50:21,879
Speaker 1: it with your phone, upload it through the app. They

1041
00:50:21,920 --> 00:50:24,680
Speaker 1: have a new app, and then when you say, hey,

1042
00:50:24,680 --> 00:50:27,840
Speaker 1: do we have a soccer game this weekend? The assistant

1043
00:50:27,920 --> 00:50:30,640
Speaker 1: can tell you if that's the case. And you can say, hey,

1044
00:50:30,680 --> 00:50:32,320
Speaker 1: and what do I need to bring for snacks? What

1045
00:50:32,360 --> 00:50:34,279
Speaker 1: are they asking for? And if it's on there, it'll

1046
00:50:34,280 --> 00:50:37,719
Speaker 1: tell you. So I mean, really really big upgrade. I

1047
00:50:37,760 --> 00:50:41,080
Speaker 1: think the big thing to look out for right now

1048
00:50:41,280 --> 00:50:44,200
Speaker 1: is what Google's going to do because Google, they've been

1049
00:50:44,239 --> 00:50:47,560
Speaker 1: teasing that Gemini, which is their AI assistant, is going

1050
00:50:47,600 --> 00:50:50,239
Speaker 1: to take over a Google Assistant on all of their

1051
00:50:50,280 --> 00:50:53,960
Speaker 1: smart home devices come October first. Now, it may not

1052
00:50:54,040 --> 00:50:56,560
Speaker 1: happen that day for everyone. All these companies like to

1053
00:50:56,640 --> 00:50:58,680
Speaker 1: roll things out, so it may be a slow rollout.

1054
00:50:59,080 --> 00:51:01,520
Speaker 1: But again, I think if those are the two that

1055
00:51:01,560 --> 00:51:04,839
Speaker 1: are really gunning for control of the home right now,

1056
00:51:05,480 --> 00:51:07,600
Speaker 1: and if it's good as good as it seems like

1057
00:51:07,640 --> 00:51:09,840
Speaker 1: it's going to be. It's kind of going to be

1058
00:51:09,920 --> 00:51:13,040
Speaker 1: a whole new world of home control because we've been

1059
00:51:13,160 --> 00:51:15,359
Speaker 1: controlling all this smart home stuff for a long time,

1060
00:51:15,440 --> 00:51:20,520
Speaker 1: playing music, radio stations, controlling lights, smart home devices. To

1061
00:51:20,560 --> 00:51:22,239
Speaker 1: be able to do all of that in a much

1062
00:51:22,280 --> 00:51:25,279
Speaker 1: more natural way, plus to have the memory, plus to

1063
00:51:25,400 --> 00:51:28,560
Speaker 1: be able to answer questions just back and forth, this

1064
00:51:28,719 --> 00:51:31,839
Speaker 1: is going to be just a whole refresh of that

1065
00:51:32,000 --> 00:51:34,400
Speaker 1: genre with the smart home. So I am excited for

1066
00:51:34,440 --> 00:51:37,160
Speaker 1: that for sure. And just in my short time in

1067
00:51:37,480 --> 00:51:42,600
Speaker 1: sort of fooling around with Alexa that sounds weird, Pobo,

1068
00:51:44,000 --> 00:51:48,040
Speaker 1: just in my short time, it seems very promising. So

1069
00:51:48,719 --> 00:51:50,719
Speaker 1: check it out. If you want to try Amazon dot

1070
00:51:50,760 --> 00:51:54,400
Speaker 1: com slash Alexa plus, check it out. I mean, really

1071
00:51:54,480 --> 00:51:56,440
Speaker 1: really cool. And I asked it, by the way, one

1072
00:51:56,440 --> 00:51:58,839
Speaker 1: of the things I asked the fire TV, which also

1073
00:51:58,880 --> 00:52:02,719
Speaker 1: got the upgrade. I said, Hey, play the movie that

1074
00:52:03,080 --> 00:52:05,279
Speaker 1: is where the guy says in it roads where we're

1075
00:52:05,280 --> 00:52:08,640
Speaker 1: going we don't need roads? And sure enough, Bobo, do

1076
00:52:08,640 --> 00:52:11,640
Speaker 1: you know which movie I'm talking about? Sure no, he doesn't. Okay,

1077
00:52:12,360 --> 00:52:16,359
Speaker 1: sure enough, right right away, back to the future at

1078
00:52:16,400 --> 00:52:19,720
Speaker 1: the end, that's what doc Brown says, he goes, roads

1079
00:52:20,080 --> 00:52:23,120
Speaker 1: where we're going, we don't need roads? Oh yeah, yeah, yeah, no,

1080
00:52:23,000 --> 00:52:25,759
Speaker 1: I know it, And so Alexa easily she said, Oh,

1081
00:52:25,840 --> 00:52:27,759
Speaker 1: here's your movie. She goes, I think you're talking about

1082
00:52:27,800 --> 00:52:30,160
Speaker 1: back to the Future. And you know when you say

1083
00:52:30,200 --> 00:52:31,640
Speaker 1: a quote for a movie, you have to say it

1084
00:52:31,719 --> 00:52:34,839
Speaker 1: like the person said, I'm like, and the quote was

1085
00:52:35,120 --> 00:52:38,920
Speaker 1: roads where we are going? We don't need roads? Now

1086
00:52:38,920 --> 00:52:39,680
Speaker 1: which movie is that?

1087
00:52:39,760 --> 00:52:40,080
Speaker 5: Bobo?

1088
00:52:41,320 --> 00:52:43,880
Speaker 1: I am I'm not like a movie quote person. Are

1089
00:52:43,920 --> 00:52:45,799
Speaker 1: you do you remember? Like I've got people at work,

1090
00:52:45,880 --> 00:52:47,279
Speaker 1: like a couple of people I work with that Are

1091
00:52:48,160 --> 00:52:51,520
Speaker 1: they remember every movie quote? Imaginable? I am not like that,

1092
00:52:52,080 --> 00:52:55,120
Speaker 1: not everyone, but a little bit of them. Yeah, what

1093
00:52:55,200 --> 00:53:02,120
Speaker 1: about Iceberg? Right ahead? The Titanic, that's right, Come on minute,

1094
00:53:02,120 --> 00:53:05,760
Speaker 1: Well give me one. You must have a movie quote.

1095
00:53:06,239 --> 00:53:08,960
Speaker 1: I'm a dude playing a dude disguise is another dude?

1096
00:53:09,120 --> 00:53:11,160
Speaker 1: Oh don't know it?

1097
00:53:11,280 --> 00:53:11,680
Speaker 8: Serious?

1098
00:53:11,880 --> 00:53:16,640
Speaker 1: Yeah? Tropic Thunder? Oh god, yeah, I mean I saw that.

1099
00:53:16,680 --> 00:53:19,240
Speaker 1: But I see again. I when I watch a movie,

1100
00:53:19,320 --> 00:53:21,200
Speaker 1: it just goes in one ear and out the other.

1101
00:53:21,239 --> 00:53:23,080
Speaker 1: I none of it sticks unless it's a movie like

1102
00:53:23,080 --> 00:53:26,240
Speaker 1: Back to the Future or Christmas Vacation or home alone.

1103
00:53:26,280 --> 00:53:29,479
Speaker 1: I mean, I know these are all very like them

1104
00:53:29,480 --> 00:53:31,880
Speaker 1: three movies I just mentioned, like thirty years old. Like

1105
00:53:31,920 --> 00:53:35,879
Speaker 1: I basically don't remember anything from new movies. Eighty eight

1106
00:53:36,040 --> 00:53:38,200
Speaker 1: rich one on one eighty eight seven four to two,

1107
00:53:38,280 --> 00:53:40,840
Speaker 1: four one zero one. Coming up, we are going to

1108
00:53:40,880 --> 00:53:45,399
Speaker 1: talk to Lisa Jackson. I spent no less than eight

1109
00:53:45,440 --> 00:53:48,440
Speaker 1: hours in the woods with Apple, and I'm telling you.

1110
00:53:48,600 --> 00:53:51,920
Speaker 1: I'll tell you why coming up, But uh, yeah, it

1111
00:53:52,000 --> 00:53:55,000
Speaker 1: was interesting. Eighty eight rich one O one eighty eight

1112
00:53:55,080 --> 00:53:57,040
Speaker 1: seven four to two four one zero one more rich

1113
00:53:57,080 --> 00:54:07,480
Speaker 1: On Tech right after this, Welcome back to rich On Tech. Yes,

1114
00:54:07,640 --> 00:54:11,280
Speaker 1: I spent over eight hours in the middle of nowhere,

1115
00:54:11,560 --> 00:54:17,280
Speaker 1: northern California in a redwood forest to check out Apple's

1116
00:54:17,360 --> 00:54:21,320
Speaker 1: new investment there. Apple has partnered with the Conservation Fund

1117
00:54:21,520 --> 00:54:28,279
Speaker 1: to basically safeguard over fourteen thousand acres of forest in

1118
00:54:28,360 --> 00:54:31,799
Speaker 1: northern California. Beautiful area up there, but zero cell phone

1119
00:54:31,800 --> 00:54:35,239
Speaker 1: signal the whole day. But this is their plan to

1120
00:54:35,280 --> 00:54:37,879
Speaker 1: remove carbon from the atmosphere. It's all part of their

1121
00:54:37,960 --> 00:54:42,160
Speaker 1: plan to go carbon neutral by twenty thirty and that's

1122
00:54:42,200 --> 00:54:46,799
Speaker 1: coming soon. So these trees basically suck the carbon out

1123
00:54:46,800 --> 00:54:49,879
Speaker 1: of the air and store it and this is part

1124
00:54:49,880 --> 00:54:52,279
Speaker 1: of an initiative they have in northern California, but they've

1125
00:54:52,280 --> 00:54:54,879
Speaker 1: got them in other places as well. While I was there,

1126
00:54:54,880 --> 00:54:58,880
Speaker 1: I talked to Lisa Jackson, vice president at Apple for

1127
00:54:59,080 --> 00:55:04,320
Speaker 1: Environment Policy, SEE and Social Initiatives. So, first off, beautiful

1128
00:55:04,320 --> 00:55:09,640
Speaker 1: area we're in, I mean, amazing trees behind us. I

1129
00:55:09,719 --> 00:55:12,600
Speaker 1: learned a lot about them today about how much carbon

1130
00:55:12,640 --> 00:55:16,240
Speaker 1: they can take in and just keep forever. Basically, that's right.

1131
00:55:17,120 --> 00:55:19,359
Speaker 1: Why do you think it's important that Apple does a

1132
00:55:19,400 --> 00:55:22,000
Speaker 1: project like this and there's several of them.

1133
00:55:22,360 --> 00:55:26,360
Speaker 9: Yeah, well, I mean, first off, just being here, I

1134
00:55:26,440 --> 00:55:29,719
Speaker 9: think is indicative of how we approached our.

1135
00:55:30,200 --> 00:55:32,480
Speaker 10: Commitment to the environment and climate change.

1136
00:55:32,560 --> 00:55:35,359
Speaker 9: You know, we we back in twenty twenty, we made

1137
00:55:35,400 --> 00:55:38,560
Speaker 9: this announcement that we wanted to be carbon neutral across

1138
00:55:38,600 --> 00:55:42,120
Speaker 9: our supply chain and across all of our customers energy use.

1139
00:55:42,680 --> 00:55:45,160
Speaker 9: And it sounds like, oh, it's just another thing Apple says.

1140
00:55:45,200 --> 00:55:46,759
Speaker 9: Then you know, you know we're going to do it

1141
00:55:46,760 --> 00:55:48,799
Speaker 9: because we say we're gonna do it, But we wanted

1142
00:55:48,840 --> 00:55:51,400
Speaker 9: to give a little sneak peek into what that means

1143
00:55:51,440 --> 00:55:55,560
Speaker 9: and some of the creativity and innovation and technology.

1144
00:55:55,719 --> 00:55:56,640
Speaker 10: You know, trees are.

1145
00:55:56,520 --> 00:56:00,320
Speaker 9: A technology for us as well as being beauty and

1146
00:56:00,400 --> 00:56:03,000
Speaker 9: part of nature that we used to get there. So,

1147
00:56:03,680 --> 00:56:07,120
Speaker 9: as you said, you know this this redwood tree behind

1148
00:56:07,200 --> 00:56:09,719
Speaker 9: us and the forest that you probably got a glimpse of,

1149
00:56:09,800 --> 00:56:14,560
Speaker 9: and the act of restoring a redwood forest means that

1150
00:56:14,960 --> 00:56:19,040
Speaker 9: those trees have to grow big trunks and leaves and

1151
00:56:19,120 --> 00:56:21,600
Speaker 9: roots like this, and that's pulling carbon out of the air.

1152
00:56:22,120 --> 00:56:24,600
Speaker 9: So when we came up with our plans, we knew

1153
00:56:24,719 --> 00:56:27,920
Speaker 9: that just the technology available to us today meant about

1154
00:56:27,920 --> 00:56:30,080
Speaker 9: twenty five percent of our missions. We weren't going to

1155
00:56:30,120 --> 00:56:32,440
Speaker 9: be able to take those to zero, and so that

1156
00:56:32,560 --> 00:56:35,200
Speaker 9: twenty five percent, we started looking around for the best

1157
00:56:35,239 --> 00:56:39,080
Speaker 9: technology to make up for it, and we decided that

1158
00:56:39,120 --> 00:56:43,239
Speaker 9: the technology already existed. And what's lovely about it, you know,

1159
00:56:43,280 --> 00:56:46,360
Speaker 9: this is one of about twenty four projects around the

1160
00:56:46,400 --> 00:56:50,200
Speaker 9: world on six continents. Is that each one of them

1161
00:56:50,320 --> 00:56:54,000
Speaker 9: are different, and I've gotten to see several, but we

1162
00:56:54,120 --> 00:56:55,640
Speaker 9: try to include the community.

1163
00:56:55,840 --> 00:56:58,840
Speaker 10: You know, we have wonderful partners like the Conservation Fund.

1164
00:56:59,840 --> 00:57:02,160
Speaker 9: The reason we like it is that they approach it

1165
00:57:02,200 --> 00:57:07,040
Speaker 9: as regenerative agriculture, which has an impact on the community.

1166
00:57:07,080 --> 00:57:09,000
Speaker 9: This is a community that has a long history of

1167
00:57:09,040 --> 00:57:13,919
Speaker 9: timber and lumber production, and that's part of what makes

1168
00:57:14,000 --> 00:57:15,400
Speaker 9: us a sustainable project.

1169
00:57:16,520 --> 00:57:20,680
Speaker 1: Why not just buy your way to carbon neutrality?

1170
00:57:21,680 --> 00:57:25,520
Speaker 10: Well, you know, that's not very innovative. It's certainly a solution.

1171
00:57:25,360 --> 00:57:27,680
Speaker 9: And I don't want to knock it for people who

1172
00:57:28,480 --> 00:57:32,200
Speaker 9: that's where they choose to spend their time. But at Apple,

1173
00:57:32,320 --> 00:57:35,680
Speaker 9: we've always looked at our footprint as an opportunity to

1174
00:57:36,440 --> 00:57:39,320
Speaker 9: lead on the technology. You know, we've been doing clean

1175
00:57:39,440 --> 00:57:42,360
Speaker 9: energy and investing in clean energy for well over a

1176
00:57:42,400 --> 00:57:45,120
Speaker 9: decade now. We've run the company on clean energy since

1177
00:57:45,160 --> 00:57:49,520
Speaker 9: twenty eighteen. When we looked across at what it would

1178
00:57:49,560 --> 00:57:53,680
Speaker 9: take to really move our products. We knew the material

1179
00:57:53,760 --> 00:57:56,240
Speaker 9: that makes up our products, if we can move that

1180
00:57:56,360 --> 00:58:00,760
Speaker 9: to recycled material. We've had incredible success changeing our supply

1181
00:58:00,920 --> 00:58:05,040
Speaker 9: chain to incorporate more and more recycled material, like recycle

1182
00:58:05,160 --> 00:58:08,160
Speaker 9: cobalt in you know, ninety nine percent of the cobalt

1183
00:58:08,160 --> 00:58:11,720
Speaker 9: in our batteries now is recycled material. Those things make

1184
00:58:11,840 --> 00:58:14,800
Speaker 9: changes that last for everyone. They don't just change Apple,

1185
00:58:14,960 --> 00:58:17,240
Speaker 9: and they don't just change our products. They change the

1186
00:58:17,280 --> 00:58:19,880
Speaker 9: approach that the world can take. And that's the same

1187
00:58:19,880 --> 00:58:23,320
Speaker 9: way we feel here, you know, removing carbon and doing

1188
00:58:23,360 --> 00:58:26,000
Speaker 9: it through projects that invest in communities around the world

1189
00:58:26,080 --> 00:58:28,440
Speaker 9: and doing it in ways that allow the communities to

1190
00:58:28,480 --> 00:58:33,800
Speaker 9: be economically viable. That's something that can be an example

1191
00:58:33,880 --> 00:58:36,240
Speaker 9: that could be used and change it for more than

1192
00:58:36,360 --> 00:58:38,920
Speaker 9: just us. And you know, we want to be the

1193
00:58:39,000 --> 00:58:42,360
Speaker 9: ripple in the pond that that more we change, but

1194
00:58:42,640 --> 00:58:43,600
Speaker 9: the world changes.

1195
00:58:44,280 --> 00:58:47,280
Speaker 1: Well you just answer my next question. You know, are

1196
00:58:47,280 --> 00:58:49,440
Speaker 1: you setting example do you feel like I mean, Apple's

1197
00:58:49,480 --> 00:58:52,360
Speaker 1: a huge company moving millions upon millions of products, So

1198
00:58:52,360 --> 00:58:54,400
Speaker 1: if you can do this, is that a message that

1199
00:58:54,520 --> 00:58:55,600
Speaker 1: other companies can do this?

1200
00:58:56,240 --> 00:58:56,440
Speaker 6: You know.

1201
00:58:56,480 --> 00:58:59,720
Speaker 9: One of the real opportunities has been to work with

1202
00:58:59,720 --> 00:59:02,320
Speaker 9: our supply chain. I mean, I don't like to think

1203
00:59:02,360 --> 00:59:05,240
Speaker 9: of us as being bragging or telling any other company

1204
00:59:05,240 --> 00:59:07,080
Speaker 9: how to do their business, but we have these supply

1205
00:59:07,200 --> 00:59:10,240
Speaker 9: chain that's pretty broad and you know here in the

1206
00:59:10,320 --> 00:59:14,400
Speaker 9: United States, and if we can work with our suppliers

1207
00:59:14,440 --> 00:59:16,800
Speaker 9: to help them be able to harness the power of

1208
00:59:16,840 --> 00:59:21,560
Speaker 9: clean energy or invest in nature based carbon removal as

1209
00:59:21,600 --> 00:59:23,479
Speaker 9: we do, that's that.

1210
00:59:23,440 --> 00:59:24,280
Speaker 10: Will change a lot.

1211
00:59:24,520 --> 00:59:27,080
Speaker 9: You know, that's a huge ripple because of the size

1212
00:59:27,120 --> 00:59:30,080
Speaker 9: of our supply chain, because we're around the world, because

1213
00:59:30,120 --> 00:59:33,760
Speaker 9: we're doing projects all around the world, and so yeah,

1214
00:59:33,800 --> 00:59:37,760
Speaker 9: I think I think it's part of our responsibility is

1215
00:59:37,800 --> 00:59:40,360
Speaker 9: to say we're not just doing this so we can

1216
00:59:40,400 --> 00:59:42,640
Speaker 9: feel good and pat ourselves on the back, but we

1217
00:59:42,720 --> 00:59:45,920
Speaker 9: want to bring just the way we bring our supply

1218
00:59:46,040 --> 00:59:48,200
Speaker 9: chain alone to make our products, we want to bring

1219
00:59:48,200 --> 00:59:49,439
Speaker 9: them along on this as well.

1220
00:59:49,800 --> 00:59:54,240
Speaker 1: I think mother nature is reacting to us. I think

1221
00:59:54,360 --> 00:59:58,640
Speaker 1: so average consumer, they buy a phone, they expected to work,

1222
00:59:58,680 --> 01:00:00,959
Speaker 1: they expected to function NI and Apple does a pretty

1223
01:00:01,000 --> 01:00:03,280
Speaker 1: good job at that, very good job at that. This

1224
01:00:03,360 --> 01:00:05,880
Speaker 1: is kind of another side of things. Do you think

1225
01:00:05,920 --> 01:00:08,720
Speaker 1: consumers can feel good the fact that they are upgrading,

1226
01:00:08,720 --> 01:00:11,000
Speaker 1: they are getting new products, they are using these products.

1227
01:00:11,160 --> 01:00:12,840
Speaker 1: Do you think they can feel good knowing that you've

1228
01:00:12,880 --> 01:00:14,720
Speaker 1: thought about all this stuff about how to make this

1229
01:00:14,880 --> 01:00:15,960
Speaker 1: a sustainable business.

1230
01:00:16,280 --> 01:00:21,080
Speaker 9: I hope that our customers take away from this that

1231
01:00:21,200 --> 01:00:23,240
Speaker 9: we are doing a lot of that thinking for them,

1232
01:00:23,360 --> 01:00:26,640
Speaker 9: so that they can know that the pledges and the

1233
01:00:26,680 --> 01:00:29,480
Speaker 9: promises we made are backed up by real work. First off,

1234
01:00:29,520 --> 01:00:33,280
Speaker 9: and we're happy to give the examples and explain what

1235
01:00:33,320 --> 01:00:36,880
Speaker 9: we're doing and talk about our partners, but also that

1236
01:00:37,280 --> 01:00:40,880
Speaker 9: they see their role in it, you know, as our

1237
01:00:40,920 --> 01:00:44,040
Speaker 9: customers the best job in the world, you know, is

1238
01:00:44,680 --> 01:00:47,760
Speaker 9: being an Apple customer, but also taking seriously this idea

1239
01:00:47,800 --> 01:00:51,440
Speaker 9: of bringing back the product at the end of its life.

1240
01:00:51,560 --> 01:00:53,760
Speaker 9: You know, we know our products last a long time,

1241
01:00:54,080 --> 01:00:57,600
Speaker 9: they have great trade and value. That's another opportunity because

1242
01:00:57,640 --> 01:01:00,200
Speaker 9: every time we can get those products back into the

1243
01:01:00,280 --> 01:01:05,160
Speaker 9: recycling economy, back into that big circle of reusing material,

1244
01:01:05,960 --> 01:01:08,959
Speaker 9: it means less material has to be mined from the Earth,

1245
01:01:08,960 --> 01:01:12,640
Speaker 9: and that's a great thing. So we're really proud of

1246
01:01:12,680 --> 01:01:15,360
Speaker 9: that as well, and I hope it's a delightful moment

1247
01:01:15,400 --> 01:01:17,840
Speaker 9: for customers. Did you just feel delighted to know that

1248
01:01:17,880 --> 01:01:21,400
Speaker 9: the same expertise that makes these amazing products is being

1249
01:01:21,960 --> 01:01:24,360
Speaker 9: put to work on behalf of the planet as well.

1250
01:01:24,840 --> 01:01:29,240
Speaker 1: The final question your relationship with nature? Why do you

1251
01:01:29,280 --> 01:01:32,040
Speaker 1: do this? What you know? What makes you interested in

1252
01:01:32,480 --> 01:01:32,920
Speaker 1: doing this?

1253
01:01:33,200 --> 01:01:35,960
Speaker 10: Such an interesting question. I'm actually a city girl. I

1254
01:01:35,960 --> 01:01:37,040
Speaker 10: grew up in New Orleans.

1255
01:01:37,160 --> 01:01:40,000
Speaker 9: I live in the city, as I was saying before,

1256
01:01:41,160 --> 01:01:45,000
Speaker 9: But for me, the planet has always been tied to people.

1257
01:01:45,200 --> 01:01:49,640
Speaker 10: We're part of this amazing ecosystem, and you know, we

1258
01:01:49,680 --> 01:01:50,360
Speaker 10: need the planet.

1259
01:01:50,400 --> 01:01:53,000
Speaker 9: We need clean air to be healthy, and clean water,

1260
01:01:53,240 --> 01:01:56,960
Speaker 9: and we need our stable climate that can support us,

1261
01:01:57,040 --> 01:02:01,000
Speaker 9: and I think for me, the connection of these nature

1262
01:02:01,320 --> 01:02:05,120
Speaker 9: based product projects to the local economies and then to

1263
01:02:05,200 --> 01:02:09,440
Speaker 9: the economy of Apple is something that is profound and

1264
01:02:09,480 --> 01:02:10,240
Speaker 9: really important.

1265
01:02:11,120 --> 01:02:14,240
Speaker 1: Yes it is. That is Lisa Jackson, vice president of

1266
01:02:14,360 --> 01:02:19,040
Speaker 1: Environment Policy and Social Initiatives at Apple. While I was

1267
01:02:19,080 --> 01:02:23,240
Speaker 1: in that forest for eight hours with no signal whatsoever,

1268
01:02:23,320 --> 01:02:26,160
Speaker 1: I did have a chance to check out satellite messaging

1269
01:02:26,400 --> 01:02:29,360
Speaker 1: on the iPhone and I will tell you it works.

1270
01:02:30,360 --> 01:02:32,160
Speaker 1: The thing to know is that you do have to

1271
01:02:32,160 --> 01:02:34,240
Speaker 1: have a clear signal to the sky, and it's a

1272
01:02:34,400 --> 01:02:37,520
Speaker 1: slow process, so it's slow to send the message, it's

1273
01:02:37,560 --> 01:02:40,240
Speaker 1: slow to receive the message, and you might not get

1274
01:02:40,240 --> 01:02:43,320
Speaker 1: a notification that you have a new text, so you'll

1275
01:02:43,360 --> 01:02:45,560
Speaker 1: have to sit there and connect again to check for

1276
01:02:45,600 --> 01:02:49,160
Speaker 1: those messages. So the other thing to know is that

1277
01:02:49,640 --> 01:02:52,880
Speaker 1: satellite messaging would not activate on my phone, and I

1278
01:02:52,920 --> 01:02:54,600
Speaker 1: was like, what is going on here? And so finally

1279
01:02:54,680 --> 01:02:58,560
Speaker 1: I restarted my phone and sure enough it worked. So

1280
01:02:58,600 --> 01:03:00,480
Speaker 1: if you're ever in a place where you need to

1281
01:03:00,560 --> 01:03:04,200
Speaker 1: use satellite messaging, your phone is not allowing it to activate.

1282
01:03:04,280 --> 01:03:06,320
Speaker 1: Restart your phone, and by the way, not sure if

1283
01:03:06,320 --> 01:03:08,040
Speaker 1: you know this, you can ask Siri to restart your phone.

1284
01:03:08,040 --> 01:03:10,480
Speaker 1: You can say hey, Siri, restart my phone, and that'll

1285
01:03:10,520 --> 01:03:12,440
Speaker 1: restart your phone. So that's another way to do it.

1286
01:03:12,840 --> 01:03:14,840
Speaker 1: The other thing I discovered because we were on the

1287
01:03:14,920 --> 01:03:18,200
Speaker 1: windiest road I have ever been on in my entire life.

1288
01:03:18,200 --> 01:03:20,680
Speaker 1: Like when I tell you windy, I actually thought it

1289
01:03:20,720 --> 01:03:22,960
Speaker 1: was almost like torture. It was so windy, Like I

1290
01:03:22,960 --> 01:03:26,800
Speaker 1: don't get carsick, and I was carsick. There is a

1291
01:03:26,800 --> 01:03:30,160
Speaker 1: feature on the iPhone called Vehicle Motion Cues. You can

1292
01:03:30,160 --> 01:03:33,120
Speaker 1: turn it on in accessibility, but it puts these little

1293
01:03:33,200 --> 01:03:36,080
Speaker 1: dots on your screen and somehow they move with the

1294
01:03:36,080 --> 01:03:38,880
Speaker 1: motion of the car and it makes you feel like

1295
01:03:38,920 --> 01:03:41,400
Speaker 1: you're not moving as much, Like you can look at

1296
01:03:41,400 --> 01:03:44,280
Speaker 1: your phone screen and not get as sick feeling. So

1297
01:03:44,960 --> 01:03:46,840
Speaker 1: check it out. They can go on automatically, like if

1298
01:03:46,840 --> 01:03:49,040
Speaker 1: you get carsick all the time, you can just turn

1299
01:03:49,080 --> 01:03:51,760
Speaker 1: this on once. It'll recognize when you're in a car

1300
01:03:52,200 --> 01:03:54,760
Speaker 1: and it will just toggle that feature on again. It's

1301
01:03:54,760 --> 01:03:58,320
Speaker 1: called vehicle Motion Cues. And the other thing that I

1302
01:03:58,360 --> 01:04:02,520
Speaker 1: discovered up there is a beautiful place in California called Healsburg.

1303
01:04:03,200 --> 01:04:06,560
Speaker 1: Oh my gosh, So I stayed there the night before

1304
01:04:07,120 --> 01:04:09,320
Speaker 1: I had to go into the woods and it's like

1305
01:04:09,360 --> 01:04:11,959
Speaker 1: this little wine sort of I don't know, I guess

1306
01:04:11,960 --> 01:04:13,920
Speaker 1: it's like a it's kind of in your Napa valley,

1307
01:04:14,360 --> 01:04:17,240
Speaker 1: but beautiful. It's like a little town square in the center,

1308
01:04:17,400 --> 01:04:21,160
Speaker 1: and there was like tasting rooms, restaurants. Definitely somewhere I

1309
01:04:21,200 --> 01:04:24,320
Speaker 1: want to go back. So northern California beautiful, beautiful place,

1310
01:04:24,880 --> 01:04:27,480
Speaker 1: and it's nice to know that Apple is helping out

1311
01:04:27,520 --> 01:04:31,120
Speaker 1: by preserving some of the woods up there. Redwoods by

1312
01:04:31,160 --> 01:04:33,400
Speaker 1: the way, if you haven't seen them, those trees are incredible.

1313
01:04:33,400 --> 01:04:37,160
Speaker 1: They'd last forever and they are just huge, so really

1314
01:04:37,200 --> 01:04:39,240
Speaker 1: really cool. Anyway, if you want to see my story,

1315
01:04:39,280 --> 01:04:41,880
Speaker 1: I did a TV segment on this, you can go

1316
01:04:41,880 --> 01:04:45,560
Speaker 1: to the website rich on Tech dot tv and just

1317
01:04:45,640 --> 01:04:48,240
Speaker 1: hit the icon or the link that says here's why

1318
01:04:48,240 --> 01:04:52,320
Speaker 1: Apple is investing in a California redwoods forest. All right,

1319
01:04:52,360 --> 01:04:54,800
Speaker 1: coming up, more of your calls eighty eight rich one

1320
01:04:54,840 --> 01:04:57,240
Speaker 1: one eight eight eight seven four to two four one

1321
01:04:57,320 --> 01:04:59,320
Speaker 1: zero one. I'll tell you about the app that was

1322
01:04:59,400 --> 01:05:02,720
Speaker 1: recording call for AI and then one plus coming out

1323
01:05:02,720 --> 01:05:05,200
Speaker 1: with the one plus fifteen. I'll tell you all about that.

1324
01:05:05,360 --> 01:05:12,040
Speaker 1: Right here. I'm rich on Tech. Welcome back to rich

1325
01:05:12,120 --> 01:05:17,080
Speaker 1: on tech eighty eight Rich one oh one eighty eight

1326
01:05:17,240 --> 01:05:21,080
Speaker 1: seven four two four one zero one. Mike is in

1327
01:05:21,240 --> 01:05:23,000
Speaker 1: Huntington Beach. You're on with Rich.

1328
01:05:24,680 --> 01:05:26,600
Speaker 7: Hey, Rich, thanks for taking my call.

1329
01:05:29,240 --> 01:05:29,720
Speaker 11: Can you hear me?

1330
01:05:29,720 --> 01:05:30,080
Speaker 6: All right?

1331
01:05:30,240 --> 01:05:31,120
Speaker 1: Yeah, thank you?

1332
01:05:31,200 --> 01:05:32,160
Speaker 11: Okay, so good.

1333
01:05:34,160 --> 01:05:35,480
Speaker 6: This is first time caller.

1334
01:05:35,640 --> 01:05:37,760
Speaker 11: And uh, I've been wanting to ask you this question

1335
01:05:37,800 --> 01:05:38,560
Speaker 11: for years.

1336
01:05:38,800 --> 01:05:39,520
Speaker 7: So here it is.

1337
01:05:39,680 --> 01:05:43,880
Speaker 11: I found an old Nokia sixty three fifty my flip

1338
01:05:43,920 --> 01:05:47,480
Speaker 11: phone that I have a picture that I took of

1339
01:05:47,600 --> 01:05:49,360
Speaker 11: my daughter in nineteen eighty eight.

1340
01:05:49,800 --> 01:05:52,480
Speaker 8: Oh man, Then yep, I'm telling you what.

1341
01:05:52,760 --> 01:05:54,720
Speaker 11: It's just a real memorable one.

1342
01:05:55,400 --> 01:05:59,960
Speaker 8: And so I I really don't know anything about any

1343
01:06:00,120 --> 01:06:00,680
Speaker 8: kind of phone.

1344
01:06:00,960 --> 01:06:03,520
Speaker 11: But as I'm looking at it, I took out the

1345
01:06:03,600 --> 01:06:06,040
Speaker 11: little card where you used to be able to see

1346
01:06:06,040 --> 01:06:08,520
Speaker 11: what pictures are on your card, and it's not on

1347
01:06:08,600 --> 01:06:12,280
Speaker 11: that card. So that means that it must just be

1348
01:06:12,360 --> 01:06:14,520
Speaker 11: in the phone somewhere. Does that make sense to you?

1349
01:06:14,640 --> 01:06:15,560
Speaker 3: Is it possible that.

1350
01:06:15,520 --> 01:06:17,440
Speaker 11: It's just in the phone? And so I was wondering

1351
01:06:17,440 --> 01:06:19,280
Speaker 11: if there's any way I can get to that and

1352
01:06:19,360 --> 01:06:21,800
Speaker 11: have it, you know, get a copy that made.

1353
01:06:22,000 --> 01:06:24,800
Speaker 1: So you want to remove this photo from the phone,

1354
01:06:25,480 --> 01:06:27,840
Speaker 1: That is correctly, Okay, and you don't. Okay, So there's

1355
01:06:27,880 --> 01:06:29,840
Speaker 1: a couple of things. Number one, if it's got the

1356
01:06:30,000 --> 01:06:33,360
Speaker 1: SD card, there may be a way to copy that.

1357
01:06:33,840 --> 01:06:35,640
Speaker 1: I mean, do you have the charger for this phone?

1358
01:06:35,720 --> 01:06:37,120
Speaker 1: Is it like powered on everything?

1359
01:06:37,600 --> 01:06:39,520
Speaker 7: It's it's it's charging right now.

1360
01:06:39,520 --> 01:06:41,760
Speaker 11: I have a battery for it and the charger, And yeah,

1361
01:06:41,800 --> 01:06:43,560
Speaker 11: I keep looking at it. Like once a year agoing

1362
01:06:43,600 --> 01:06:44,560
Speaker 11: I got to call rich on.

1363
01:06:44,640 --> 01:06:46,440
Speaker 1: Tech and ask them this, do you have a USB

1364
01:06:46,560 --> 01:06:48,200
Speaker 1: CA do you have some sort of cable for it

1365
01:06:48,200 --> 01:06:48,840
Speaker 1: for your computer?

1366
01:06:50,880 --> 01:06:52,560
Speaker 7: You know, I don't know that answer.

1367
01:06:52,720 --> 01:06:55,320
Speaker 11: Okay, if that if that's that's something I'm going to

1368
01:06:55,360 --> 01:06:57,160
Speaker 11: write down and see if I do.

1369
01:06:57,200 --> 01:06:59,280
Speaker 8: Is that possible to have those out there that would sit.

1370
01:06:59,120 --> 01:06:59,720
Speaker 3: Into my mac?

1371
01:07:00,400 --> 01:07:03,080
Speaker 1: I mean probably you could get like go on eBay

1372
01:07:03,160 --> 01:07:04,919
Speaker 1: or something like that to see. But let's I think

1373
01:07:05,000 --> 01:07:06,600
Speaker 1: I think there's gonna be a way to do this.

1374
01:07:06,600 --> 01:07:10,480
Speaker 1: This is you said this in Nokia sixty three fifty.

1375
01:07:11,880 --> 01:07:14,000
Speaker 6: That's what it is.

1376
01:07:13,640 --> 01:07:16,439
Speaker 1: Because this one, okay, this I'm looking online. It says

1377
01:07:16,480 --> 01:07:18,400
Speaker 1: that was released in two thousand and nine, so that's

1378
01:07:18,560 --> 01:07:20,800
Speaker 1: probably not it. There must be an older one. I'm

1379
01:07:20,800 --> 01:07:22,960
Speaker 1: guessing I'm looking.

1380
01:07:22,720 --> 01:07:23,320
Speaker 8: At it right now.

1381
01:07:23,360 --> 01:07:24,880
Speaker 7: Let me see did I make a mistake.

1382
01:07:26,600 --> 01:07:30,080
Speaker 1: They could have reused the number or the naming convention

1383
01:07:30,400 --> 01:07:33,080
Speaker 1: you know later on. But anyway, I think there's there's

1384
01:07:33,080 --> 01:07:35,720
Speaker 1: a couple of ways to attack this. Number one, I

1385
01:07:35,760 --> 01:07:38,880
Speaker 1: think that if you can copy that photo, if there's

1386
01:07:38,920 --> 01:07:41,280
Speaker 1: some sort of functionality, like when you're viewing that photo

1387
01:07:41,360 --> 01:07:43,760
Speaker 1: on that phone, look for some sort of way to

1388
01:07:43,880 --> 01:07:46,800
Speaker 1: copy it to the SD card. It might say there

1389
01:07:46,840 --> 01:07:49,600
Speaker 1: might be a menu in there that lets you copy

1390
01:07:49,640 --> 01:07:51,560
Speaker 1: that to the SD card. That would be the absolute

1391
01:07:51,640 --> 01:07:55,640
Speaker 1: easiest way to do it. So that's number one. Number two,

1392
01:07:55,760 --> 01:07:57,640
Speaker 1: I think this is going to be the second easiest

1393
01:07:57,680 --> 01:08:02,800
Speaker 1: way is bluetooth, So you can bluetooth. Typically you can

1394
01:08:02,880 --> 01:08:06,480
Speaker 1: send that photo via Bluetooth from that Nokia phone to

1395
01:08:06,600 --> 01:08:09,600
Speaker 1: your computer. And this was one of the ways that

1396
01:08:09,600 --> 01:08:12,840
Speaker 1: we transferred things back in the day before we got

1397
01:08:12,880 --> 01:08:14,960
Speaker 1: all the high tech stuff that we have. Now. Have

1398
01:08:15,080 --> 01:08:19,400
Speaker 1: you investigated that aspect of this, No, I haven't.

1399
01:08:19,800 --> 01:08:23,000
Speaker 8: I've just asked a few people and you know, and

1400
01:08:23,040 --> 01:08:25,200
Speaker 8: they say, yeah, I have no idea how to do it.

1401
01:08:25,280 --> 01:08:28,000
Speaker 8: So I've gotten written down there, you know, either copy

1402
01:08:28,040 --> 01:08:30,720
Speaker 8: it to the phone or to the card, which there

1403
01:08:30,760 --> 01:08:33,559
Speaker 8: is no card in it now. So I can't do that,

1404
01:08:33,600 --> 01:08:37,240
Speaker 8: but I think this bluetooth thing, I'll try to figure

1405
01:08:37,280 --> 01:08:38,960
Speaker 8: out if I can hook it up to the computer

1406
01:08:39,000 --> 01:08:39,720
Speaker 8: and do it that way.

1407
01:08:39,920 --> 01:08:41,160
Speaker 11: Those are the only two options.

1408
01:08:41,160 --> 01:08:44,080
Speaker 8: I've even taken it into like photoshops, and they didn't.

1409
01:08:43,880 --> 01:08:44,600
Speaker 7: Know what to do with it.

1410
01:08:44,760 --> 01:08:44,840
Speaker 5: No.

1411
01:08:45,040 --> 01:08:47,679
Speaker 1: I mean, the only other option would be is if

1412
01:08:47,720 --> 01:08:52,320
Speaker 1: you could go on eBay find a cable, the original

1413
01:08:52,360 --> 01:08:54,799
Speaker 1: cable for this. It might be like the old school

1414
01:08:54,880 --> 01:08:58,200
Speaker 1: USB cable, plus you know, some sort of proprietary connector

1415
01:08:58,240 --> 01:09:01,439
Speaker 1: that Nokia used on these phones, and then you can

1416
01:09:01,439 --> 01:09:04,400
Speaker 1: connect it to your computer. There's no guarantee that that

1417
01:09:04,439 --> 01:09:06,479
Speaker 1: phone will show up as a drive on that computer,

1418
01:09:06,560 --> 01:09:08,760
Speaker 1: but it may because you know, back in the day,

1419
01:09:08,840 --> 01:09:11,360
Speaker 1: we didn't really transfer things wirelessly as much. We did

1420
01:09:11,360 --> 01:09:15,040
Speaker 1: everything manually, so it may show up. Yeah, it also

1421
01:09:15,080 --> 01:09:16,800
Speaker 1: may not show up on your Mac. It may you

1422
01:09:16,840 --> 01:09:18,600
Speaker 1: may have to try, you know, try your Mac and

1423
01:09:18,640 --> 01:09:20,200
Speaker 1: then if you have a friend with a Windows computer,

1424
01:09:20,320 --> 01:09:23,240
Speaker 1: maybe try it on there. I if the bluetooth thing

1425
01:09:23,280 --> 01:09:24,960
Speaker 1: doesn't work, I think the bluetooth thing is going to

1426
01:09:25,000 --> 01:09:26,840
Speaker 1: be your best bet. So what you would do is

1427
01:09:26,880 --> 01:09:29,040
Speaker 1: you would just turn on the bluetooth go to that

1428
01:09:29,120 --> 01:09:32,720
Speaker 1: picture on the device and then on your computer. If

1429
01:09:32,720 --> 01:09:35,680
Speaker 1: you're trying it on the Mac, you know, toggle on.

1430
01:09:35,800 --> 01:09:38,400
Speaker 1: There's like the thing called Bluetooth File Exchange. Let me

1431
01:09:38,400 --> 01:09:40,400
Speaker 1: see if we can find it here Bluetooth. You have

1432
01:09:40,439 --> 01:09:43,760
Speaker 1: a Mac, you said, yes, I do. So if you

1433
01:09:43,840 --> 01:09:48,720
Speaker 1: open up the Bluetooth File Exchange and let's see settings here.

1434
01:09:48,760 --> 01:09:52,479
Speaker 1: I'm trying to see, you should be able to like

1435
01:09:52,560 --> 01:09:55,519
Speaker 1: put your computer into like a receiving mode and then

1436
01:09:56,040 --> 01:10:01,400
Speaker 1: have it receive that file from the computer so that

1437
01:10:01,560 --> 01:10:02,960
Speaker 1: or you can even try it with your iPhone. I

1438
01:10:02,960 --> 01:10:04,599
Speaker 1: mean you can just try like all of your different

1439
01:10:04,680 --> 01:10:06,679
Speaker 1: like any of your devices that you have, like another

1440
01:10:06,760 --> 01:10:09,280
Speaker 1: Android if you have it, or an iPhone, put it

1441
01:10:09,280 --> 01:10:11,280
Speaker 1: in that pairing mode, like pair it up and just

1442
01:10:11,360 --> 01:10:14,479
Speaker 1: try to send that file to that other device. So

1443
01:10:14,560 --> 01:10:17,880
Speaker 1: that's that's another way to do it. So I think

1444
01:10:17,920 --> 01:10:20,800
Speaker 1: between the SD card, the microSD, whatever kind of card

1445
01:10:20,800 --> 01:10:23,400
Speaker 1: it had on their memory card, try to copy it there.

1446
01:10:23,479 --> 01:10:26,360
Speaker 1: First you may have to be a memory card. Second

1447
01:10:26,439 --> 01:10:29,599
Speaker 1: is a Bluetooth, third is the USB cable. So those

1448
01:10:29,640 --> 01:10:33,160
Speaker 1: are the three ways to do it. There used to

1449
01:10:33,240 --> 01:10:35,720
Speaker 1: be like a program and you might find these out there.

1450
01:10:35,760 --> 01:10:39,400
Speaker 1: There's like a Nokia suite or something like that. But

1451
01:10:40,040 --> 01:10:43,919
Speaker 1: it looks like all the downloads are not official anymore.

1452
01:10:44,280 --> 01:10:46,320
Speaker 1: So you have to proceed at your own risk with

1453
01:10:46,520 --> 01:10:51,000
Speaker 1: downloading that program. So I would be careful with that, Okay.

1454
01:10:51,160 --> 01:10:51,600
Speaker 7: Yeah, I.

1455
01:10:53,200 --> 01:10:55,160
Speaker 8: The knowledge that I have in my brain is kind

1456
01:10:55,200 --> 01:10:58,040
Speaker 8: of telling me maybe the pairing thing and just trying

1457
01:10:58,080 --> 01:11:01,960
Speaker 8: different devices. Try to go with the Bluetooth and.

1458
01:11:02,560 --> 01:11:04,360
Speaker 11: Just see if you can get in receiving mode, see

1459
01:11:04,360 --> 01:11:05,240
Speaker 11: if it will transfer over.

1460
01:11:05,360 --> 01:11:07,439
Speaker 8: Yeah, so I think I have a good I have

1461
01:11:07,520 --> 01:11:08,639
Speaker 8: a good place to start.

1462
01:11:09,080 --> 01:11:09,920
Speaker 7: Thank you so much.

1463
01:11:09,960 --> 01:11:10,920
Speaker 6: I sure appreciate it.

1464
01:11:10,960 --> 01:11:13,240
Speaker 1: I bet it's kind of work, all right, Mike. Yeah,

1465
01:11:13,240 --> 01:11:14,720
Speaker 1: I want to hear the report card on this. I

1466
01:11:14,760 --> 01:11:17,080
Speaker 1: want to see if it works because I've done this

1467
01:11:17,120 --> 01:11:19,759
Speaker 1: in the past. You know, I test a lot of phones,

1468
01:11:19,800 --> 01:11:22,680
Speaker 1: and I've done this exact thing in the past. Now

1469
01:11:22,680 --> 01:11:24,519
Speaker 1: I can't say I've done it with this exact phone,

1470
01:11:24,720 --> 01:11:26,600
Speaker 1: but in the past, when there's been a challenge of

1471
01:11:26,640 --> 01:11:29,799
Speaker 1: getting a photo off an old phone, Bluetooth is typically

1472
01:11:29,880 --> 01:11:31,839
Speaker 1: the best way. Now, it's gonna be a slow process.

1473
01:11:31,840 --> 01:11:34,880
Speaker 1: It's gonna you know that less than one megabyte file

1474
01:11:34,960 --> 01:11:37,559
Speaker 1: is probably gonna take, like, you know, a little bit

1475
01:11:37,600 --> 01:11:40,519
Speaker 1: of time, you know, thirty seconds to transfer over or something.

1476
01:11:40,600 --> 01:11:43,960
Speaker 1: It's not gonna be like air drop, so just remember that.

1477
01:11:44,000 --> 01:11:45,360
Speaker 1: But I think that you'll be able to do that

1478
01:11:45,400 --> 01:11:48,120
Speaker 1: with the with the Bluetooth, and that's probably the best

1479
01:11:48,479 --> 01:11:50,880
Speaker 1: solution I can think of. The Other thing you could

1480
01:11:50,880 --> 01:11:54,400
Speaker 1: do is activate this phone again, just get it activated.

1481
01:11:54,400 --> 01:11:56,519
Speaker 1: I know it probably doesn't have Wi Fi, but maybe

1482
01:11:56,520 --> 01:11:58,519
Speaker 1: you can activate it with a SIM card and just

1483
01:11:59,160 --> 01:12:01,960
Speaker 1: you know, exit to yourself. If you do that. That's

1484
01:12:02,000 --> 01:12:03,960
Speaker 1: a very expensive option, but you know, you can get

1485
01:12:04,320 --> 01:12:06,439
Speaker 1: a prepaid SIM out there and pop it into this

1486
01:12:06,520 --> 01:12:10,320
Speaker 1: phone and text that picture to yourself. That's one more option,

1487
01:12:10,439 --> 01:12:13,519
Speaker 1: So lots of different options. Hopefully you get that precious

1488
01:12:13,560 --> 01:12:16,200
Speaker 1: picture of your daughter off of that phone and into

1489
01:12:16,600 --> 01:12:19,479
Speaker 1: some sort of online storage so that you can keep

1490
01:12:19,520 --> 01:12:22,760
Speaker 1: it forever. Great call, Thanks a lot. Eighty eight rich

1491
01:12:22,840 --> 01:12:25,040
Speaker 1: one on one eighty eight seven four to two four

1492
01:12:25,120 --> 01:12:28,240
Speaker 1: one zero one one plus skip it over the one

1493
01:12:28,240 --> 01:12:31,200
Speaker 1: plus fourteen and going right to the one plus fifteen.

1494
01:12:31,960 --> 01:12:32,040
Speaker 5: Uh.

1495
01:12:32,160 --> 01:12:34,599
Speaker 1: They announced it and I will tell you more about

1496
01:12:34,640 --> 01:12:43,400
Speaker 1: that coming up right here on rich on Tech. Welcome

1497
01:12:43,439 --> 01:12:45,760
Speaker 1: back to rich On Tech. Rich DeMuro here hanging out

1498
01:12:45,760 --> 01:12:49,080
Speaker 1: with you, talking technology. Triple eight rich one oh one

1499
01:12:49,800 --> 01:12:54,240
Speaker 1: eight eight eight seven four to two four one zero one.

1500
01:12:54,280 --> 01:12:57,360
Speaker 1: The website also available. If you want to get in touch,

1501
01:12:57,479 --> 01:13:01,000
Speaker 1: just go to rich on tech dot tv hit contact.

1502
01:13:01,880 --> 01:13:04,479
Speaker 1: Did you know you can listen to this show as

1503
01:13:04,479 --> 01:13:07,320
Speaker 1: a podcast Now? I always think listening live is the

1504
01:13:07,360 --> 01:13:09,960
Speaker 1: best way, but if you miss an episode, you can

1505
01:13:10,000 --> 01:13:13,640
Speaker 1: always listen later. Just search you guessed it rich on

1506
01:13:13,760 --> 01:13:17,640
Speaker 1: tech in your favorite audio app. A couple things to

1507
01:13:17,680 --> 01:13:19,800
Speaker 1: get to before we get back to the phone lines. Here.

1508
01:13:19,880 --> 01:13:23,479
Speaker 1: One Plus coming out with the one Plus fifteen. They

1509
01:13:23,520 --> 01:13:27,360
Speaker 1: officially announced it at the Snapdragon summit in China. It's

1510
01:13:27,400 --> 01:13:30,280
Speaker 1: going to have the new Snapdragon eight Elite Gen five chip,

1511
01:13:30,360 --> 01:13:34,360
Speaker 1: whatever that means. Now here's the interesting part. They are

1512
01:13:34,479 --> 01:13:38,479
Speaker 1: dropping their five year partnership with Hasselblad. This is the

1513
01:13:38,880 --> 01:13:41,799
Speaker 1: I believe European company that was doing all their color tuning.

1514
01:13:41,840 --> 01:13:43,960
Speaker 1: They made a big thing about this for the past

1515
01:13:44,000 --> 01:13:46,400
Speaker 1: couple of phones, but I guess they're ditching it and

1516
01:13:46,400 --> 01:13:50,960
Speaker 1: now they're using one Plus's own detail Max engine for photography.

1517
01:13:51,600 --> 01:13:53,920
Speaker 1: So I'll be honest. I love one plus phones. They

1518
01:13:53,960 --> 01:13:57,280
Speaker 1: are really really good on the Android side, Like I'm

1519
01:13:57,320 --> 01:14:00,400
Speaker 1: talking the best specs you can get on a phone,

1520
01:14:00,000 --> 01:14:02,960
Speaker 1: and the downside has always been they were not able

1521
01:14:03,000 --> 01:14:05,719
Speaker 1: to tune their camera properly. And I don't know why.

1522
01:14:06,160 --> 01:14:08,000
Speaker 1: Every year I get this phone, I'm like, this is

1523
01:14:08,000 --> 01:14:10,880
Speaker 1: a phone I want to use, and then I, you know,

1524
01:14:10,960 --> 01:14:13,759
Speaker 1: take a couple of pictures of the camera, like, ah, okay,

1525
01:14:13,800 --> 01:14:16,880
Speaker 1: we'll try next year. They did skip the fourteen. They

1526
01:14:16,920 --> 01:14:20,240
Speaker 1: went from thirteen to fifteen because four is unlucky in

1527
01:14:20,320 --> 01:14:28,439
Speaker 1: Chinese culture. Camera specs promises clear, natural, real shots. No

1528
01:14:28,600 --> 01:14:31,400
Speaker 1: pricing or release date just yet. But the other thing

1529
01:14:31,439 --> 01:14:33,559
Speaker 1: to know is that one plus phones often launched without

1530
01:14:33,560 --> 01:14:35,800
Speaker 1: a carrier here in the US, so you do have

1531
01:14:35,880 --> 01:14:37,519
Speaker 1: to go out of your way a little bit to

1532
01:14:37,560 --> 01:14:40,200
Speaker 1: get them. But otherwise, if you like spex, one plus

1533
01:14:40,240 --> 01:14:44,920
Speaker 1: phones are always screaming in that aspect. There's this app

1534
01:14:44,960 --> 01:14:48,240
Speaker 1: called Neon that promised up to thirty dollars a day

1535
01:14:48,320 --> 01:14:52,240
Speaker 1: for recording your phone calls and then getting all the

1536
01:14:52,320 --> 01:14:55,439
Speaker 1: data from them and selling that to AI companies and

1537
01:14:55,479 --> 01:14:57,840
Speaker 1: they would pay you for that, basically pay you to

1538
01:14:57,920 --> 01:15:02,760
Speaker 1: record your calls. The company has apparently paused service. This

1539
01:15:03,160 --> 01:15:05,320
Speaker 1: app went to like the top of the app store

1540
01:15:05,840 --> 01:15:08,240
Speaker 1: because I guess people didn't mind having their phone calls

1541
01:15:08,280 --> 01:15:11,839
Speaker 1: recorded and harvested for data. I said they only recorded

1542
01:15:11,840 --> 01:15:13,880
Speaker 1: one side, which was your side, so they got around

1543
01:15:13,880 --> 01:15:15,519
Speaker 1: the two party states. But I'm not sure. I'm not

1544
01:15:15,560 --> 01:15:17,400
Speaker 1: a legal expert, but I don't know if that does that.

1545
01:15:19,280 --> 01:15:22,879
Speaker 1: But apparently this app is no longer functioning. I guess

1546
01:15:23,320 --> 01:15:28,400
Speaker 1: let's see Neon see if you go to the app store, ooh, simon,

1547
01:15:28,560 --> 01:15:33,719
Speaker 1: there it is. Doesn't really say anything. Let's see if

1548
01:15:33,760 --> 01:15:37,040
Speaker 1: the website says that it's been paused. Apparently tech Crunch

1549
01:15:37,200 --> 01:15:40,400
Speaker 1: found a flaw that let other people access the recording,

1550
01:15:40,479 --> 01:15:44,320
Speaker 1: So what a thought. I mean, I don't know. This

1551
01:15:44,360 --> 01:15:46,479
Speaker 1: thing is just weird. We talked about it on TV.

1552
01:15:46,680 --> 01:15:49,360
Speaker 1: I just don't get it. I mean, I understand about

1553
01:15:49,400 --> 01:15:51,880
Speaker 1: making money on your calls, but like, who's going to

1554
01:15:52,000 --> 01:15:54,400
Speaker 1: do that? I would not do that, but I know

1555
01:15:54,439 --> 01:15:56,760
Speaker 1: you can record calls, and it's just anyway. The app

1556
01:15:56,800 --> 01:15:58,720
Speaker 1: is called Neonmobile dot Com. If you want to check

1557
01:15:58,760 --> 01:16:01,120
Speaker 1: it out. I can't record that you do this, and

1558
01:16:01,160 --> 01:16:04,320
Speaker 1: I'm not even sure it's working anymore. But yeah, and

1559
01:16:04,360 --> 01:16:05,880
Speaker 1: then we'll get to a call in a second. But

1560
01:16:06,479 --> 01:16:08,599
Speaker 1: Steve wrote in, hey, Rich, I heard you talking about

1561
01:16:08,640 --> 01:16:10,519
Speaker 1: the new Alexa. It might be the latest and greatest,

1562
01:16:10,520 --> 01:16:13,280
Speaker 1: but I actually switch back to dumb Alexa when I

1563
01:16:13,320 --> 01:16:15,200
Speaker 1: want to turn on a light for say two hours.

1564
01:16:15,240 --> 01:16:17,360
Speaker 1: The new Alexa makes you set up a routine. All

1565
01:16:17,360 --> 01:16:18,840
Speaker 1: I wanted to do was turn on a light for

1566
01:16:18,840 --> 01:16:21,160
Speaker 1: a certain amount of time and then shut down. So

1567
01:16:21,280 --> 01:16:23,160
Speaker 1: if one time I want the light on for one

1568
01:16:23,160 --> 01:16:24,680
Speaker 1: hour and then one and a half the next day,

1569
01:16:24,680 --> 01:16:26,840
Speaker 1: it makes you set up a routine for every time.

1570
01:16:27,479 --> 01:16:29,280
Speaker 1: So I switched back to the dumb Alexa, and now

1571
01:16:29,280 --> 01:16:31,120
Speaker 1: I could turn on a light for any duration without

1572
01:16:31,160 --> 01:16:34,280
Speaker 1: setting up a routine. I have not checked that. I

1573
01:16:34,280 --> 01:16:36,479
Speaker 1: will try that when I get home and see what happens.

1574
01:16:36,920 --> 01:16:41,640
Speaker 1: All right, let's go to Christina waiting patiently in Monterey, California.

1575
01:16:41,680 --> 01:16:42,360
Speaker 1: You're on with Rich.

1576
01:16:43,240 --> 01:16:47,040
Speaker 12: Hi, Rich, thank you for taking my call. Yeah, Hi,

1577
01:16:47,760 --> 01:16:52,960
Speaker 12: So I question my Google account that I've had for

1578
01:16:53,439 --> 01:16:57,040
Speaker 12: over five years. All of a sudden, just send me

1579
01:16:57,080 --> 01:17:01,880
Speaker 12: an email saying that they can not verify that I'm

1580
01:17:01,920 --> 01:17:07,160
Speaker 12: an adult and they're restricting parts of my account because

1581
01:17:07,160 --> 01:17:11,960
Speaker 12: of this. I went into like, I only use it

1582
01:17:11,960 --> 01:17:16,800
Speaker 12: for my Android phone basically just for emails and just

1583
01:17:16,920 --> 01:17:20,600
Speaker 12: to have an Android phone active with the Google account.

1584
01:17:20,840 --> 01:17:24,640
Speaker 12: But I couldn't find any settings, and I couldn't respond

1585
01:17:24,680 --> 01:17:27,080
Speaker 12: to the email they sent me because it was a

1586
01:17:27,120 --> 01:17:32,360
Speaker 12: no reply email and they didn't even ask me for

1587
01:17:32,520 --> 01:17:37,400
Speaker 12: any proof of age. And I just don't know where

1588
01:17:37,439 --> 01:17:40,320
Speaker 12: to find the setting to correct that, because I'm looking

1589
01:17:40,360 --> 01:17:42,599
Speaker 12: at it from my androids phone and I don't see

1590
01:17:42,600 --> 01:17:46,720
Speaker 12: anything that says we need your proof of age in

1591
01:17:46,760 --> 01:17:49,440
Speaker 12: the account itself, other than the email.

1592
01:17:49,080 --> 01:17:49,680
Speaker 10: They sent me.

1593
01:17:50,400 --> 01:17:55,160
Speaker 1: Right, Okay, So a couple things. First off, Google is

1594
01:17:55,200 --> 01:17:59,439
Speaker 1: indeed using AI to verify users ages. So are you

1595
01:17:59,680 --> 01:18:00,439
Speaker 1: over eighteen?

1596
01:18:01,479 --> 01:18:01,639
Speaker 5: Oh?

1597
01:18:01,680 --> 01:18:03,960
Speaker 12: Yes, I'm well over eighteen. I'm fifty seven.

1598
01:18:04,120 --> 01:18:07,360
Speaker 1: Oh okay. Are you looking up things like cartoons, music,

1599
01:18:07,439 --> 01:18:11,120
Speaker 1: toy reviews, gaming videos, educational videos on YouTube?

1600
01:18:11,800 --> 01:18:12,000
Speaker 5: No?

1601
01:18:12,280 --> 01:18:17,200
Speaker 12: I mean just recently. I just used the only recent

1602
01:18:17,360 --> 01:18:20,760
Speaker 12: chain of I mean, I subscribed to Turning Point USA.

1603
01:18:20,800 --> 01:18:25,439
Speaker 1: But what about searching for things like fried egg, jellyfish, no,

1604
01:18:26,200 --> 01:18:30,320
Speaker 1: screaming Harry Armadillo. No, okay, these are things that kids

1605
01:18:30,439 --> 01:18:33,799
Speaker 1: might search. And so what Google's doing is they're using

1606
01:18:33,920 --> 01:18:38,439
Speaker 1: a bunch of signals to figure out if someone is

1607
01:18:39,360 --> 01:18:41,439
Speaker 1: under eighteen. And the reason for this is all these

1608
01:18:41,520 --> 01:18:44,800
Speaker 1: child privacy and safety and security things, most of it

1609
01:18:44,840 --> 01:18:47,639
Speaker 1: is over in the UK, but it does affect people

1610
01:18:47,840 --> 01:18:50,240
Speaker 1: here as well. I will be honest. My mom got

1611
01:18:50,280 --> 01:18:53,519
Speaker 1: this and I could not I was laughing because she

1612
01:18:53,600 --> 01:18:55,920
Speaker 1: said I never heard of it before. She said, I

1613
01:18:55,960 --> 01:19:00,240
Speaker 1: got this email from Google saying they can't verify my age.

1614
01:19:00,000 --> 01:19:01,759
Speaker 3: I know I'm over eighteen.

1615
01:19:01,760 --> 01:19:03,479
Speaker 1: What is this? And I never heard of it? And

1616
01:19:03,520 --> 01:19:06,639
Speaker 1: they wanted her credit card to verify. And I said,

1617
01:19:06,640 --> 01:19:09,720
Speaker 1: that sounds like a scam. But after some research, it

1618
01:19:09,800 --> 01:19:12,639
Speaker 1: is not a scam. And so it sounds like they

1619
01:19:12,640 --> 01:19:16,040
Speaker 1: have flagged your account for being potentially underage. But you

1620
01:19:16,080 --> 01:19:20,000
Speaker 1: can go to a page on Google to verify your age,

1621
01:19:20,040 --> 01:19:22,840
Speaker 1: and they might ask for something like an ID or

1622
01:19:22,880 --> 01:19:25,160
Speaker 1: a credit card. They do a verification of like a

1623
01:19:25,240 --> 01:19:27,559
Speaker 1: dollar or something, and then they credit you once they

1624
01:19:27,560 --> 01:19:32,600
Speaker 1: do it. Now the age if you go to my

1625
01:19:32,720 --> 01:19:40,000
Speaker 1: account dot Google dot com slash age dash verification. If

1626
01:19:40,080 --> 01:19:44,320
Speaker 1: you go to that page, mine says congrats, your age

1627
01:19:44,400 --> 01:19:46,519
Speaker 1: is verified. You don't need to take any action because

1628
01:19:46,560 --> 01:19:49,599
Speaker 1: your Google account doesn't require age verification. You can close

1629
01:19:49,600 --> 01:19:52,960
Speaker 1: this window. But I'm guessing if you go to that page,

1630
01:19:53,040 --> 01:19:55,720
Speaker 1: it may say that your age is not verified, and

1631
01:19:55,800 --> 01:19:58,639
Speaker 1: so you should follow the instructions there to verify your age.

1632
01:19:58,680 --> 01:20:00,320
Speaker 1: You might also take a closer look look at that

1633
01:20:00,400 --> 01:20:04,120
Speaker 1: email that you got and see see if there's any

1634
01:20:04,160 --> 01:20:06,320
Speaker 1: link in there that lets you do this. Now, obviously

1635
01:20:06,400 --> 01:20:09,360
Speaker 1: you need to be careful because you know, scammers try to,

1636
01:20:09,439 --> 01:20:11,479
Speaker 1: you know, exploit these kind of things, and so just

1637
01:20:11,520 --> 01:20:15,320
Speaker 1: make sure it's an official email from Google. But but yeah,

1638
01:20:15,640 --> 01:20:17,800
Speaker 1: I mean, so it's just I.

1639
01:20:17,720 --> 01:20:20,120
Speaker 12: Think, I'm sorry, do I need to do that from

1640
01:20:20,200 --> 01:20:24,240
Speaker 12: a computer because I'm at my Google account right now

1641
01:20:24,280 --> 01:20:27,800
Speaker 12: on my Android phone and it's a Google account, and

1642
01:20:28,600 --> 01:20:32,639
Speaker 12: is it under is it under data and privacy or.

1643
01:20:33,920 --> 01:20:37,839
Speaker 1: I'm well, if you go to, uh, let's see my account,

1644
01:20:38,040 --> 01:20:39,720
Speaker 1: you can do it on your phone. Let's see my

1645
01:20:39,800 --> 01:20:42,640
Speaker 1: account dot Google dot com. Let me see if I

1646
01:20:42,680 --> 01:20:47,280
Speaker 1: can find like the actual my Account's tough to type

1647
01:20:47,280 --> 01:20:50,400
Speaker 1: in there, my account dot Google dot com. Okay, so

1648
01:20:50,479 --> 01:20:55,840
Speaker 1: I type that in and I'm looking at personal info. Yeah,

1649
01:20:55,840 --> 01:20:57,760
Speaker 1: i'd have to, I'd have to look and see. But

1650
01:20:57,840 --> 01:21:02,400
Speaker 1: I think the direct one is just that website that

1651
01:21:02,439 --> 01:21:04,600
Speaker 1: I gave you. And I'm sure there's a link in

1652
01:21:04,640 --> 01:21:06,800
Speaker 1: here somewhere under your Google account where if you go

1653
01:21:06,840 --> 01:21:09,360
Speaker 1: to my account dot Google dot com, I'm sure you

1654
01:21:09,360 --> 01:21:12,120
Speaker 1: can find some sort of link, but the direct link

1655
01:21:12,360 --> 01:21:16,600
Speaker 1: is my account dot Google dot com, slash age dash verification.

1656
01:21:16,680 --> 01:21:18,600
Speaker 1: I'll put that link on the show notes so you

1657
01:21:18,640 --> 01:21:21,320
Speaker 1: can find it. I'll also link up this help article.

1658
01:21:22,080 --> 01:21:24,760
Speaker 1: Google announced that they were using AI. Let's see when

1659
01:21:24,800 --> 01:21:28,160
Speaker 1: did that happen? A couple months ago because I mentioned

1660
01:21:28,160 --> 01:21:30,920
Speaker 1: it on the news, But basically that's when they started

1661
01:21:30,920 --> 01:21:33,080
Speaker 1: doing this in a big way, is when AI. They

1662
01:21:33,160 --> 01:21:34,920
Speaker 1: just said, Hey, we're gonna start using AI to find

1663
01:21:34,960 --> 01:21:37,960
Speaker 1: all these signals and verify people. And it's really for

1664
01:21:38,040 --> 01:21:41,320
Speaker 1: your security, their security. They're just covering themselves as well

1665
01:21:41,400 --> 01:21:44,160
Speaker 1: to make sure that no one's accessing this. Oh yeah,

1666
01:21:44,200 --> 01:21:47,160
Speaker 1: start in July. Make sure nobody's accessing Google that might

1667
01:21:47,200 --> 01:21:50,120
Speaker 1: be underage. The same thing is with Apple right now,

1668
01:21:51,080 --> 01:21:53,360
Speaker 1: they've got a system where you can now if you

1669
01:21:53,720 --> 01:21:56,400
Speaker 1: what happened was during the pandemic, everyone was rushing to

1670
01:21:56,439 --> 01:21:58,360
Speaker 1: set up their kids accounts because we all had to

1671
01:21:58,400 --> 01:22:00,360
Speaker 1: get on there, they had to get on computer and

1672
01:22:00,400 --> 01:22:03,479
Speaker 1: things like that. With Google and also Apple, it was

1673
01:22:03,560 --> 01:22:06,240
Speaker 1: kind of a free for all back then, right, and

1674
01:22:06,280 --> 01:22:09,839
Speaker 1: so Apple is now letting parents go in and change

1675
01:22:09,920 --> 01:22:12,800
Speaker 1: the age of their child to make sure that it

1676
01:22:12,920 --> 01:22:15,679
Speaker 1: is the proper age for that account, because what most

1677
01:22:15,680 --> 01:22:17,320
Speaker 1: parents did they didn't want to deal with all the

1678
01:22:17,400 --> 01:22:20,160
Speaker 1: issues that come with setting up a child's account because

1679
01:22:20,200 --> 01:22:22,760
Speaker 1: then you have to deal with all the screen time restrictions,

1680
01:22:22,800 --> 01:22:27,240
Speaker 1: the age restrictions, that download restrictions. So people just would say, oh,

1681
01:22:27,439 --> 01:22:30,120
Speaker 1: they'd give their kid a higher age than they were.

1682
01:22:30,640 --> 01:22:33,120
Speaker 1: And now Apple has realized that and they said, okay,

1683
01:22:33,439 --> 01:22:35,600
Speaker 1: you can now go in with iOS twenty six and

1684
01:22:35,640 --> 01:22:39,040
Speaker 1: you can change your child's account to the right age,

1685
01:22:39,400 --> 01:22:42,639
Speaker 1: so that all these restrictions and things we have will

1686
01:22:42,640 --> 01:22:46,840
Speaker 1: now fall in line with your child. So, yeah, sorry,

1687
01:22:46,880 --> 01:22:49,800
Speaker 1: that happened to you, Christina, But find that page, find

1688
01:22:49,800 --> 01:22:52,720
Speaker 1: that link, and hopefully you can verify who you are.

1689
01:22:53,600 --> 01:22:58,240
Speaker 1: That's you say you are. Let's see here. Paullette says,

1690
01:22:58,280 --> 01:23:00,640
Speaker 1: I heard you talk about a caller named who was

1691
01:23:00,680 --> 01:23:03,320
Speaker 1: asking about Visible. I signed up a couple weeks ago

1692
01:23:03,360 --> 01:23:06,320
Speaker 1: and it took some time, but their website chat walked

1693
01:23:06,320 --> 01:23:08,920
Speaker 1: me through everything I needed help, but got it all

1694
01:23:09,000 --> 01:23:11,559
Speaker 1: done online without a problem. All right, Well, that's good

1695
01:23:11,560 --> 01:23:14,200
Speaker 1: to know, paul At thanks for writing that. In Visible

1696
01:23:14,360 --> 01:23:17,320
Speaker 1: is actually going to be now at best Buy. So

1697
01:23:17,400 --> 01:23:21,639
Speaker 1: if you're on like the traditional Verizon plan, you could

1698
01:23:21,720 --> 01:23:23,759
Speaker 1: and if you're a little tech savvy, you could switch

1699
01:23:23,800 --> 01:23:26,679
Speaker 1: to Visible, which is the same network but like half

1700
01:23:26,720 --> 01:23:29,479
Speaker 1: the price. And now you'll actually be able to go

1701
01:23:29,520 --> 01:23:31,799
Speaker 1: into best Buy to sort of ask a couple questions.

1702
01:23:31,840 --> 01:23:34,800
Speaker 1: Make sure your phone is compatible, get a simcard, and

1703
01:23:34,840 --> 01:23:38,920
Speaker 1: that all starts on September twenty eighth, so you can

1704
01:23:39,240 --> 01:23:43,280
Speaker 1: do that, and yes, basically this week, so Visible. I

1705
01:23:43,320 --> 01:23:45,840
Speaker 1: think it's a fantastic deal. I'll be completely honest. I

1706
01:23:45,880 --> 01:23:49,040
Speaker 1: switched my wife a couple of years ago. She fought

1707
01:23:49,040 --> 01:23:51,439
Speaker 1: it because she's like, well, how is this better than Verizon?

1708
01:23:51,439 --> 01:23:53,360
Speaker 1: Are different? I said, it's not different at all. You

1709
01:23:53,400 --> 01:23:56,240
Speaker 1: don't use your phone that much. So unlimited everything. I

1710
01:23:56,240 --> 01:23:58,840
Speaker 1: think they're doing it for like nineteen dollars a month

1711
01:23:58,920 --> 01:24:03,000
Speaker 1: right now. Yeah, nineteen dollars a month for one year

1712
01:24:03,080 --> 01:24:06,280
Speaker 1: for like unlimited everything basically, and they have plans that

1713
01:24:06,280 --> 01:24:10,000
Speaker 1: are nineteen twenty nine or thirty nine. So I would

1714
01:24:10,040 --> 01:24:12,600
Speaker 1: I would strongly consider looking into this if you like

1715
01:24:12,720 --> 01:24:15,960
Speaker 1: Verizon and you're paying a lot more. You basically just

1716
01:24:16,040 --> 01:24:19,719
Speaker 1: have to sign up online or go into the Best

1717
01:24:19,760 --> 01:24:22,519
Speaker 1: Buy store next week and just talk to someone and say, hey,

1718
01:24:22,560 --> 01:24:23,800
Speaker 1: is my phone going to work? With this, you can

1719
01:24:23,880 --> 01:24:25,400
Speaker 1: keep your number, all that good stuff, but it can

1720
01:24:25,439 --> 01:24:29,120
Speaker 1: save you a boatload of money because Visible is literally

1721
01:24:29,200 --> 01:24:32,639
Speaker 1: run by Verizon. That's the bottom line, all right. Eighty

1722
01:24:32,680 --> 01:24:34,960
Speaker 1: eight rich one on one eighty eight seven four to

1723
01:24:35,000 --> 01:24:37,000
Speaker 1: two four one zero one still come up this hour.

1724
01:24:37,080 --> 01:24:40,960
Speaker 1: We are going to talk photos, preserving your photos, scanning

1725
01:24:41,000 --> 01:24:44,280
Speaker 1: your photos. We'll get some great recommendations from our photo expert,

1726
01:24:44,360 --> 01:24:47,920
Speaker 1: Chris de Kay, more of your calls, your emails, and

1727
01:24:48,280 --> 01:24:55,360
Speaker 1: just good information. Right here, I'm rich on Tech. Welcome

1728
01:24:55,360 --> 01:24:58,000
Speaker 1: back to rich On Tech. Rich DeMuro here hanging out

1729
01:24:58,000 --> 01:25:01,760
Speaker 1: with you, talking technology. This song goes out to all

1730
01:25:01,800 --> 01:25:06,720
Speaker 1: my demon Hunters out there. This movie blew up on

1731
01:25:06,800 --> 01:25:10,280
Speaker 1: Netflix k Pop. Demon Hunters watched it with the kids

1732
01:25:10,320 --> 01:25:13,559
Speaker 1: the other day and it was great. We had such

1733
01:25:13,600 --> 01:25:17,280
Speaker 1: a good time. I mean, I love when things just

1734
01:25:17,320 --> 01:25:20,200
Speaker 1: surprise you, right, Like, I've heard so much about this movie.

1735
01:25:20,240 --> 01:25:23,320
Speaker 1: I've heard this song on the radio, and now I'm

1736
01:25:23,400 --> 01:25:26,759
Speaker 1: just like, yeah, it's it's good. Whenever there's a unique idea,

1737
01:25:28,600 --> 01:25:31,479
Speaker 1: I love unique ideas, like you, there's a lot of

1738
01:25:31,600 --> 01:25:34,840
Speaker 1: unoriginal ideas out there, but sometimes things just pop right

1739
01:25:35,439 --> 01:25:37,920
Speaker 1: not to you know, no pun intended. But this movie

1740
01:25:37,960 --> 01:25:41,040
Speaker 1: just popped because it was so different and it had

1741
01:25:41,080 --> 01:25:46,639
Speaker 1: a great storyline, it was visually appealing, it was different,

1742
01:25:46,960 --> 01:25:49,599
Speaker 1: but also it had the music to go along with it.

1743
01:25:49,680 --> 01:25:52,200
Speaker 1: And so there's a lot going on here. And it's

1744
01:25:52,240 --> 01:25:56,320
Speaker 1: clear why it became so popular anyway, Kate Pop Demon Hunters. Why,

1745
01:25:56,320 --> 01:25:58,120
Speaker 1: I mean, it's it's a kid's show. It's like a

1746
01:25:58,200 --> 01:26:00,200
Speaker 1: kid's movie. But I've got kids, so I watch. I

1747
01:26:00,240 --> 01:26:01,679
Speaker 1: don't know if adults would like it on their own,

1748
01:26:01,680 --> 01:26:05,040
Speaker 1: but it's I think they would. Uh, let's go to

1749
01:26:07,280 --> 01:26:11,519
Speaker 1: Virginia in Utica, New York, Virginia. You're on with Rich.

1750
01:26:12,439 --> 01:26:16,880
Speaker 5: Hello, Rich played to reach you. Yeah, all right, my

1751
01:26:17,200 --> 01:26:20,799
Speaker 5: laptop cannot be upgraded to Window Aladdin.

1752
01:26:21,160 --> 01:26:21,479
Speaker 1: Okay.

1753
01:26:21,640 --> 01:26:24,080
Speaker 5: My dilemma is do I get a Mac or do

1754
01:26:24,160 --> 01:26:29,040
Speaker 5: I get another Windows. I'm paying a fortune for Advance

1755
01:26:29,479 --> 01:26:33,679
Speaker 5: for anti virus and their whole package. Would I need

1756
01:26:33,720 --> 01:26:34,479
Speaker 5: it with a Mac?

1757
01:26:34,960 --> 01:26:39,000
Speaker 1: No? No, I've been running a Mac for twenty years

1758
01:26:39,000 --> 01:26:41,400
Speaker 1: and I've never put antivirus on it, So you don't

1759
01:26:41,439 --> 01:26:43,360
Speaker 1: need it. I don't think you need it. On the

1760
01:26:43,400 --> 01:26:46,479
Speaker 1: Windows side of things either. They have their own Windows

1761
01:26:46,479 --> 01:26:49,000
Speaker 1: Security built in, which as long as you keep that updated,

1762
01:26:49,040 --> 01:26:52,559
Speaker 1: you'll be fine, why are you wanting the Mac? Is

1763
01:26:52,600 --> 01:26:54,519
Speaker 1: it only for the virus stuff?

1764
01:26:54,560 --> 01:26:59,160
Speaker 5: For what? Basically? I do use an iPad and an

1765
01:26:59,160 --> 01:27:00,080
Speaker 5: iPhone all.

1766
01:27:00,200 --> 01:27:02,280
Speaker 1: Okay, So it's a halo effect. You love what you

1767
01:27:02,360 --> 01:27:04,040
Speaker 1: do there and you love how those work, and now

1768
01:27:04,040 --> 01:27:06,000
Speaker 1: you're like, hmm, I wonder if the laptop would work

1769
01:27:06,080 --> 01:27:07,960
Speaker 1: just as well. Is that what you're thinking, right, I've

1770
01:27:08,000 --> 01:27:11,240
Speaker 1: never used a Mac. Yeah, so it would take a

1771
01:27:11,240 --> 01:27:13,240
Speaker 1: little bit of getting used to. But what are you

1772
01:27:13,320 --> 01:27:16,879
Speaker 1: doing on the Mac? Are you doing like standard surfing,

1773
01:27:17,040 --> 01:27:18,200
Speaker 1: watching Windows?

1774
01:27:18,400 --> 01:27:23,360
Speaker 5: Yeah, surfing emails and I use open Office word in spreadsheet.

1775
01:27:23,560 --> 01:27:26,240
Speaker 1: Okay, well you can get that on you can get

1776
01:27:26,280 --> 01:27:30,120
Speaker 1: that on the Mac side of things, so open Office

1777
01:27:30,200 --> 01:27:31,680
Speaker 1: let me just make sure, yeah you can, you can

1778
01:27:31,720 --> 01:27:35,000
Speaker 1: download that for the Mac. I would say, if you're

1779
01:27:35,040 --> 01:27:37,320
Speaker 1: if you're wondering, how long have you had your old computer?

1780
01:27:39,560 --> 01:27:43,360
Speaker 5: I guess I mean yeah.

1781
01:27:42,240 --> 01:27:47,479
Speaker 1: And are you thinking a laptop or a or a desktoptop? Okay,

1782
01:27:47,920 --> 01:27:51,240
Speaker 1: I would think I will tell you this. I test everything,

1783
01:27:51,360 --> 01:27:53,800
Speaker 1: and I my personal computer that I buy every year

1784
01:27:54,000 --> 01:27:58,559
Speaker 1: is the MacBook. Usually I buy a Pro. This time

1785
01:27:58,560 --> 01:28:01,320
Speaker 1: I want the Air and and it is fantastic. It

1786
01:28:01,800 --> 01:28:05,040
Speaker 1: does everything that you need. I call it the money

1787
01:28:05,080 --> 01:28:09,040
Speaker 1: maker because it literally makes my living. I do everything

1788
01:28:09,080 --> 01:28:12,000
Speaker 1: on here, and so I have no problems with it.

1789
01:28:12,000 --> 01:28:16,120
Speaker 1: It works every single time, it's fast, it's efficient, the

1790
01:28:16,160 --> 01:28:20,200
Speaker 1: battery lasts forever, like I never think about the battery

1791
01:28:20,200 --> 01:28:25,559
Speaker 1: on this thing. The software is slick, Everything that you

1792
01:28:25,640 --> 01:28:28,120
Speaker 1: need is on there. And the price. Are you an

1793
01:28:28,240 --> 01:28:30,480
Speaker 1: educator or anything like that? Do you have any discount?

1794
01:28:30,640 --> 01:28:33,560
Speaker 5: No? Just a retired host.

1795
01:28:33,280 --> 01:28:36,400
Speaker 1: Life Okay, all right, well, I mean I would say

1796
01:28:36,479 --> 01:28:39,479
Speaker 1: go try the MacBook Air. I really love these computers

1797
01:28:39,479 --> 01:28:41,559
Speaker 1: and they could last. By the way, for like, my

1798
01:28:41,720 --> 01:28:43,840
Speaker 1: dad is using my old one. I think it's over

1799
01:28:43,880 --> 01:28:46,240
Speaker 1: ten years old. I'm not even sure. Actually it's probably

1800
01:28:46,240 --> 01:28:48,519
Speaker 1: not supported with software anymore, so I probably should get

1801
01:28:48,560 --> 01:28:49,240
Speaker 1: them a new one.

1802
01:28:50,000 --> 01:28:51,479
Speaker 5: Is there a size I need to know?

1803
01:28:51,840 --> 01:28:55,000
Speaker 1: I personally would go with the fifteen inch. The reason

1804
01:28:55,000 --> 01:28:57,960
Speaker 1: why if you go with the thirteen you are going

1805
01:28:58,040 --> 01:29:01,160
Speaker 1: to be struggling for these green real estate and I

1806
01:29:01,200 --> 01:29:03,439
Speaker 1: did that. I made that mistake once and I would

1807
01:29:03,439 --> 01:29:07,759
Speaker 1: never do it again because you just especially now today

1808
01:29:07,800 --> 01:29:09,680
Speaker 1: with like AI. You may I don't know if you're

1809
01:29:09,760 --> 01:29:13,160
Speaker 1: using chat GBT or not, but for me, okay, well,

1810
01:29:13,800 --> 01:29:15,680
Speaker 1: if you're not using a program on the side. I

1811
01:29:15,760 --> 01:29:18,160
Speaker 1: like to have my chat GBT on the side of

1812
01:29:18,160 --> 01:29:20,600
Speaker 1: the screen, or my text message is always on the

1813
01:29:20,680 --> 01:29:23,920
Speaker 1: side because I'm always chatting with someone or messaging, and

1814
01:29:24,000 --> 01:29:24,519
Speaker 1: so I have.

1815
01:29:24,760 --> 01:29:27,559
Speaker 5: I have a fifteen inch monitor attached to it.

1816
01:29:27,800 --> 01:29:30,920
Speaker 1: Okay, so and you like that size? Yeah yeah, so

1817
01:29:31,000 --> 01:29:33,280
Speaker 1: I thirteen is gonna feel too cramped for you. So

1818
01:29:33,400 --> 01:29:36,120
Speaker 1: I would say, do you have a store near you,

1819
01:29:36,200 --> 01:29:36,960
Speaker 1: an Apple store?

1820
01:29:39,360 --> 01:29:41,480
Speaker 5: I don't think so, best spine, Okay.

1821
01:29:41,560 --> 01:29:45,040
Speaker 1: I would go in there. Check out the MacBook Air fifteen.

1822
01:29:45,880 --> 01:29:49,000
Speaker 1: It's got the new newest processor, the M four. Uh

1823
01:29:49,200 --> 01:29:51,640
Speaker 1: starts at nine ninety nine. But obviously you're if you're

1824
01:29:51,640 --> 01:29:53,160
Speaker 1: gonna get the bigger screen, it's gonna be a little

1825
01:29:53,200 --> 01:29:55,720
Speaker 1: bit more expensive. But I would just do that and

1826
01:29:56,040 --> 01:29:59,120
Speaker 1: just make the switch and uh yeah, the fifteen inch

1827
01:29:59,120 --> 01:30:01,960
Speaker 1: starts at twelve hundred. Make the switch, and I think

1828
01:30:01,960 --> 01:30:04,439
Speaker 1: you're gonna love it. I really do. I really think that.

1829
01:30:05,479 --> 01:30:09,080
Speaker 1: It's just it's such a solid computer for the long term.

1830
01:30:09,280 --> 01:30:12,320
Speaker 1: Good question. Thanks for calling, Virginia. I appreciate it. Coming

1831
01:30:12,360 --> 01:30:16,120
Speaker 1: up next, we're going to talk photography, preserving photos, scanning photos,

1832
01:30:16,200 --> 01:30:18,719
Speaker 1: all that good stuff. Right here on rich On Tech

1833
01:30:22,479 --> 01:30:25,080
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1834
01:30:25,080 --> 01:30:29,240
Speaker 1: out with you, talking technology the website for the show

1835
01:30:29,600 --> 01:30:33,920
Speaker 1: rich on Tech dot TV. This is one of my

1836
01:30:33,960 --> 01:30:38,040
Speaker 1: favorite topics. Photography. I've got over I don't know, two

1837
01:30:38,120 --> 01:30:42,760
Speaker 1: hundred thousand photos in my Google Photos, and Krista Qualchek

1838
01:30:43,280 --> 01:30:48,920
Speaker 1: is all about making photo organization easy, making sure you

1839
01:30:49,000 --> 01:30:53,160
Speaker 1: have those old pictures digitized, all that good stuff. Christa,

1840
01:30:53,240 --> 01:30:54,880
Speaker 1: Welcome to the Welcome back to the show.

1841
01:30:55,840 --> 01:30:58,160
Speaker 13: Yeah, absolutely, thanks for having me Rich.

1842
01:30:58,400 --> 01:31:01,080
Speaker 1: So you've been busy give updates since the last time.

1843
01:31:01,120 --> 01:31:05,120
Speaker 1: You have a book that's out now, Beyond the Storm too.

1844
01:31:05,240 --> 01:31:06,200
Speaker 13: I'm very excited.

1845
01:31:06,200 --> 01:31:09,640
Speaker 14: My book came out in June and just been a

1846
01:31:09,680 --> 01:31:12,160
Speaker 14: busy world end of a summer promoting the book and

1847
01:31:12,200 --> 01:31:15,200
Speaker 14: doing book signings and stuff. But it just documented my

1848
01:31:15,240 --> 01:31:17,799
Speaker 14: time after Hurricane Ian. So I helped people to salvage

1849
01:31:17,800 --> 01:31:20,240
Speaker 14: blood damage photographs site. So I wrote a book about

1850
01:31:20,240 --> 01:31:22,880
Speaker 14: that experience, but I filled it with all of the tips,

1851
01:31:22,920 --> 01:31:26,440
Speaker 14: all the easy solutions anybody can use to be proactive

1852
01:31:26,479 --> 01:31:29,080
Speaker 14: with their photos and not go through what I.

1853
01:31:29,000 --> 01:31:31,519
Speaker 13: Saw after Hurricane Ian and make sure your photos are safe.

1854
01:31:31,720 --> 01:31:33,599
Speaker 1: Yeah, I mean that's the thing, like we we always

1855
01:31:33,600 --> 01:31:36,639
Speaker 1: think like I'll do this tomorrow, tomorrow, tomorrow, and then

1856
01:31:36,760 --> 01:31:39,559
Speaker 1: something happens and then you lose them. We had a

1857
01:31:39,600 --> 01:31:43,519
Speaker 1: caller earlier that was trying to get a photo out

1858
01:31:43,560 --> 01:31:47,479
Speaker 1: of a Nokia phone from nineteen eighty eight. He said, which,

1859
01:31:47,600 --> 01:31:50,360
Speaker 1: all on, I wait, nineteen eighty did they even have

1860
01:31:50,439 --> 01:31:52,439
Speaker 1: no kias in? Anyway, it was an old.

1861
01:31:52,400 --> 01:31:54,400
Speaker 3: Yeah, I was wondering, I don't know the math on that.

1862
01:31:54,760 --> 01:31:56,559
Speaker 1: Yeah, And maybe the maths was great.

1863
01:31:56,600 --> 01:31:58,160
Speaker 13: Advice, Your advice was great, But.

1864
01:31:58,080 --> 01:32:00,280
Speaker 1: Anyway, it's like, you know, these things happen, and like

1865
01:32:00,320 --> 01:32:02,080
Speaker 1: I've got this old drive at home that I've been

1866
01:32:02,080 --> 01:32:03,720
Speaker 1: trying to get pictures off for a while. You know,

1867
01:32:03,720 --> 01:32:05,760
Speaker 1: it's just like we kind of put this stuff off.

1868
01:32:05,800 --> 01:32:07,800
Speaker 1: But what are you hearing out there when you talk

1869
01:32:07,840 --> 01:32:10,360
Speaker 1: to people? What is sort of like the biggest issue

1870
01:32:10,360 --> 01:32:11,639
Speaker 1: people have with their photos?

1871
01:32:13,400 --> 01:32:16,000
Speaker 14: You know, just not having enough time to do the project,

1872
01:32:16,240 --> 01:32:20,160
Speaker 14: putting an auful tomorrow, procrastination. And I really think that

1873
01:32:20,240 --> 01:32:22,559
Speaker 14: this is something that is so important, and especially as

1874
01:32:22,600 --> 01:32:26,040
Speaker 14: we're hearing more and more of these stories of natural disasters.

1875
01:32:26,280 --> 01:32:28,959
Speaker 14: But then also time, I mean, whether it's digital photos

1876
01:32:29,160 --> 01:32:31,800
Speaker 14: or it's those old print photos, time is eating them away.

1877
01:32:31,840 --> 01:32:34,479
Speaker 14: And I really think procrastination is the biggest issue, and

1878
01:32:34,520 --> 01:32:36,479
Speaker 14: it's the biggest hurdle, and it's the one thing we

1879
01:32:36,560 --> 01:32:39,880
Speaker 14: really need to stop doing, stop progressing in the photos

1880
01:32:39,920 --> 01:32:41,920
Speaker 14: because after Hurricane and I heard over and over again

1881
01:32:42,040 --> 01:32:44,240
Speaker 14: it was the most difficult loss, and these are people

1882
01:32:44,280 --> 01:32:46,879
Speaker 14: that lost everything. So I think it's just so important

1883
01:32:46,920 --> 01:32:49,960
Speaker 14: that everybody let's that message sink in and really gives

1884
01:32:50,000 --> 01:32:51,280
Speaker 14: their photos the love they deserve.

1885
01:32:51,560 --> 01:32:54,760
Speaker 1: Yeah, there's not a quick solution for procrastination because it

1886
01:32:54,800 --> 01:32:59,360
Speaker 1: kind of permeates various aspects of our lives. So get

1887
01:32:59,360 --> 01:33:03,240
Speaker 1: those photos, get them into digital places, get them backed up,

1888
01:33:03,360 --> 01:33:05,280
Speaker 1: all those things. I mean, I hear all the time

1889
01:33:05,320 --> 01:33:07,680
Speaker 1: people email me say I lost my phone, or I

1890
01:33:07,720 --> 01:33:09,400
Speaker 1: dropped my phone, or I broke my phone, and like

1891
01:33:09,640 --> 01:33:11,080
Speaker 1: none of the pictures were backed up. How can I

1892
01:33:11,080 --> 01:33:12,960
Speaker 1: get them back? I'm like, I don't know. There's not

1893
01:33:13,000 --> 01:33:14,760
Speaker 1: a way to get them back if you don't back

1894
01:33:14,800 --> 01:33:15,160
Speaker 1: them up.

1895
01:33:16,280 --> 01:33:19,880
Speaker 14: No, for sure, you're absolutely right, and it's really not

1896
01:33:20,000 --> 01:33:23,200
Speaker 14: that hard to you know, add dropbox or Amazon Photos

1897
01:33:23,280 --> 01:33:25,479
Speaker 14: or one of these extra layers of security.

1898
01:33:25,479 --> 01:33:26,880
Speaker 13: They're all layers of security.

1899
01:33:26,960 --> 01:33:30,320
Speaker 14: So I always suggest everybody has in addition to the iCloud.

1900
01:33:30,320 --> 01:33:33,160
Speaker 14: If you're on iPhone or you're on Android, you know,

1901
01:33:33,200 --> 01:33:35,360
Speaker 14: you just have to have an additional layer of security.

1902
01:33:35,400 --> 01:33:37,320
Speaker 14: So I definitely always recommend that.

1903
01:33:37,439 --> 01:33:40,280
Speaker 1: So whatever you're uploading to, if you are, that's great,

1904
01:33:40,360 --> 01:33:43,639
Speaker 1: that's amazing, but also have something else because you never

1905
01:33:43,680 --> 01:33:45,880
Speaker 1: know there could be another Like you're really supposed to

1906
01:33:45,920 --> 01:33:48,439
Speaker 1: have your things in three places, right the physical on

1907
01:33:48,520 --> 01:33:52,520
Speaker 1: the phone, in dropbox, or in Google Photos and Dropbox,

1908
01:33:52,600 --> 01:33:54,920
Speaker 1: or you know, whatever combination you want. But what you

1909
01:33:54,960 --> 01:33:57,000
Speaker 1: mentioned Amazon Photos is a good one. It's kind of

1910
01:33:57,040 --> 01:33:59,800
Speaker 1: like a sleeper because people don't realize that's included on

1911
01:33:59,840 --> 01:34:03,679
Speaker 1: Limited with your Amazon Prime membership for photos only video.

1912
01:34:03,720 --> 01:34:06,599
Speaker 1: They only give you five gigs, so just turn off, which,

1913
01:34:06,760 --> 01:34:08,519
Speaker 1: by the way, I got to give credit to Amazon.

1914
01:34:08,920 --> 01:34:11,640
Speaker 1: They could have made it tricky by not letting you

1915
01:34:11,680 --> 01:34:14,759
Speaker 1: turn off video uploads right, and that would have gobbled

1916
01:34:14,840 --> 01:34:17,080
Speaker 1: up all your stuff instantly. But they do give you

1917
01:34:17,120 --> 01:34:18,920
Speaker 1: the option in the settings to say I only want

1918
01:34:18,920 --> 01:34:21,360
Speaker 1: my pictures uploaded, which is just a great way to

1919
01:34:21,400 --> 01:34:25,280
Speaker 1: get them sort of protected. Let's talk Nano Banana. So

1920
01:34:25,320 --> 01:34:27,120
Speaker 1: I talked about this on the show a while a

1921
01:34:27,160 --> 01:34:29,880
Speaker 1: couple episodes ago, but I'm pretty impressed. What are you

1922
01:34:29,960 --> 01:34:34,120
Speaker 1: seeing with the abilities of this Google nano Banana.

1923
01:34:34,240 --> 01:34:37,040
Speaker 14: I am between love it and I have a couple

1924
01:34:37,200 --> 01:34:38,400
Speaker 14: cautionary tales.

1925
01:34:39,479 --> 01:34:40,799
Speaker 13: The things that can do is amazing.

1926
01:34:40,880 --> 01:34:44,879
Speaker 14: So going back to Hurricane Ian, I had some really

1927
01:34:45,040 --> 01:34:49,640
Speaker 14: really super professionals working on digitally restoring photos for me,

1928
01:34:49,800 --> 01:34:52,000
Speaker 14: and we took things that had some severe damage and

1929
01:34:52,040 --> 01:34:54,559
Speaker 14: they were able to spend hours and restore them. I

1930
01:34:54,600 --> 01:34:57,080
Speaker 14: took those same photos and I put them into nano

1931
01:34:57,080 --> 01:35:01,320
Speaker 14: Banana and I got some pretty comparable results in thirty seconds.

1932
01:35:01,360 --> 01:35:02,520
Speaker 3: So wow, amazing.

1933
01:35:02,640 --> 01:35:05,280
Speaker 14: I wish this tool was available three years ago. But

1934
01:35:05,479 --> 01:35:09,120
Speaker 14: my warning, my cautionary warning for everyone, is that I

1935
01:35:09,200 --> 01:35:12,000
Speaker 14: found that when it's sending you back the restored photo

1936
01:35:12,160 --> 01:35:14,639
Speaker 14: or the altered photo, whatever you've done with that photo,

1937
01:35:14,920 --> 01:35:17,800
Speaker 14: it's giving you a much lower resolution photo and I

1938
01:35:17,840 --> 01:35:19,160
Speaker 14: could not find a way around that.

1939
01:35:19,240 --> 01:35:20,639
Speaker 13: I think it's something that's going to be corrected.

1940
01:35:20,680 --> 01:35:22,559
Speaker 14: Maybe it'll be something a lot to pay for, But

1941
01:35:22,720 --> 01:35:26,440
Speaker 14: do not delete your original photo. If you're looking to

1942
01:35:26,479 --> 01:35:29,280
Speaker 14: eliminate that son in law that's not in the picture

1943
01:35:29,320 --> 01:35:30,799
Speaker 14: anymore and you want to get them out of the photo,

1944
01:35:30,880 --> 01:35:33,280
Speaker 14: this is a great option. You can remove somebody from

1945
01:35:33,280 --> 01:35:36,160
Speaker 14: the family photo, but you have to make sure that

1946
01:35:36,360 --> 01:35:38,800
Speaker 14: you keep that original for the time being because what

1947
01:35:38,840 --> 01:35:41,240
Speaker 14: you're getting downloaded, what you're saving. It might be fine

1948
01:35:41,240 --> 01:35:44,040
Speaker 14: for Instagram, it's fine for Facebook, but once you print it,

1949
01:35:44,080 --> 01:35:46,160
Speaker 14: you're going to see it it's a pretty low quality photo.

1950
01:35:46,479 --> 01:35:49,000
Speaker 1: Okay, that's a great thing to note, So yes, keep

1951
01:35:49,040 --> 01:35:53,120
Speaker 1: that original because technology continues to evolve and we may

1952
01:35:53,240 --> 01:35:55,680
Speaker 1: have a better way of doing this or Google just

1953
01:35:55,720 --> 01:35:58,040
Speaker 1: may give us the option to get a higher quality

1954
01:35:58,080 --> 01:36:01,759
Speaker 1: image out of this. But for social media sharing, quick sharing,

1955
01:36:01,960 --> 01:36:04,720
Speaker 1: sharing with the family, that's that's great stuff. And by

1956
01:36:04,760 --> 01:36:07,200
Speaker 1: the way, if you're wondering what Gemini Nano banana is,

1957
01:36:07,960 --> 01:36:10,400
Speaker 1: this is Google's AI so it's kind of like chat

1958
01:36:10,520 --> 01:36:13,360
Speaker 1: gybt but Google's version. And you can go to Google

1959
01:36:13,600 --> 01:36:16,839
Speaker 1: Gemini dot Google dot com or open up the Gemini

1960
01:36:16,880 --> 01:36:20,040
Speaker 1: app on your phone and under tools or you'll see

1961
01:36:20,040 --> 01:36:22,519
Speaker 1: a little button that says create images or might be

1962
01:36:22,520 --> 01:36:25,280
Speaker 1: a banana next to it. That's for the nano banana

1963
01:36:25,320 --> 01:36:28,640
Speaker 1: is just a fun way of saying we Google updated

1964
01:36:28,680 --> 01:36:32,919
Speaker 1: their image their AI image editing with this fun name. Basically,

1965
01:36:34,400 --> 01:36:39,200
Speaker 1: speaking of AI, there's also the project Indigo from Adobe.

1966
01:36:39,280 --> 01:36:40,360
Speaker 1: What do you know, about that.

1967
01:36:40,520 --> 01:36:43,360
Speaker 14: Yeah, yeah, I've been using that as hunt.

1968
01:36:43,400 --> 01:36:45,760
Speaker 13: I really like it. So you know, this is the app.

1969
01:36:45,800 --> 01:36:47,720
Speaker 14: You're downloading this to your phone and it's working as

1970
01:36:47,720 --> 01:36:50,680
Speaker 14: another camera. I wouldn't open up this app to take

1971
01:36:50,720 --> 01:36:53,559
Speaker 14: any photo, but for your anything it's in low lighting.

1972
01:36:53,920 --> 01:36:55,840
Speaker 13: It is amazing what the difference is.

1973
01:36:55,960 --> 01:36:59,960
Speaker 14: So I've taken photos in just some interior things, even.

1974
01:36:59,800 --> 01:37:01,760
Speaker 13: Not not I mean a night sky.

1975
01:37:01,800 --> 01:37:03,600
Speaker 14: I think it would do a fabulous difference, but just

1976
01:37:03,640 --> 01:37:05,640
Speaker 14: an interior photo where you're not using your flash and

1977
01:37:05,680 --> 01:37:08,960
Speaker 14: it's a little darker. I've done comparisons and it really

1978
01:37:09,040 --> 01:37:12,040
Speaker 14: is a much better photo. So you know, it's just

1979
01:37:12,080 --> 01:37:14,120
Speaker 14: a it's a free app right now you can download

1980
01:37:14,160 --> 01:37:16,120
Speaker 14: a phone on your phone. It's it's giving you another

1981
01:37:16,160 --> 01:37:19,519
Speaker 14: option to take some better pictures and especially in low

1982
01:37:19,600 --> 01:37:20,640
Speaker 14: lighting situations.

1983
01:37:20,760 --> 01:37:24,679
Speaker 1: Yeah. Project Indigo. This uses computational photography. And the guy

1984
01:37:24,720 --> 01:37:28,400
Speaker 1: who is behind it started out as the sort of

1985
01:37:28,560 --> 01:37:33,080
Speaker 1: grandfather of the Pixel camera on Google. His name's Mark Lavoy,

1986
01:37:33,320 --> 01:37:36,360
Speaker 1: and he switched. He was like the kind of the

1987
01:37:36,600 --> 01:37:39,240
Speaker 1: guy in charge of all the stuff at Pixel and

1988
01:37:39,320 --> 01:37:42,519
Speaker 1: then he switched. He went to Adobe and he said, hm,

1989
01:37:42,520 --> 01:37:44,600
Speaker 1: I think we can do this same technology. But in

1990
01:37:44,640 --> 01:37:47,640
Speaker 1: an app, because the pixel camera has always been like

1991
01:37:47,680 --> 01:37:51,400
Speaker 1: Google's phone has always been ninety nine percent software like

1992
01:37:51,960 --> 01:37:54,920
Speaker 1: instead of just having like the bigger lenses, the better lenses.

1993
01:37:54,960 --> 01:37:58,280
Speaker 1: So yeah, that's kind of worth trying out. I used

1994
01:37:58,280 --> 01:38:01,200
Speaker 1: it in a dark kind of hotel lobby when I

1995
01:38:01,280 --> 01:38:03,559
Speaker 1: was in Mexico City. That's when it launched, and so

1996
01:38:03,600 --> 01:38:05,360
Speaker 1: I was taking a bunch of pictures with it there,

1997
01:38:05,400 --> 01:38:07,280
Speaker 1: and it is quite impressive with what it can do.

1998
01:38:07,680 --> 01:38:10,000
Speaker 1: But again, I agree with you what you're saying. Don't

1999
01:38:10,000 --> 01:38:12,760
Speaker 1: necessarily use it for all of your photos, but it

2000
01:38:12,800 --> 01:38:14,880
Speaker 1: is kind of a fun way to see, especially if

2001
01:38:14,880 --> 01:38:16,280
Speaker 1: you have an older phone. I think it works an

2002
01:38:16,320 --> 01:38:19,479
Speaker 1: iPhone twelve and up. It'll like, uh grade, Yeah, it'll

2003
01:38:19,560 --> 01:38:21,960
Speaker 1: upgrade your camera like pretty well. So that's a free

2004
01:38:22,000 --> 01:38:24,840
Speaker 1: app from Adobe, all right. I always like to get

2005
01:38:24,840 --> 01:38:29,840
Speaker 1: your latest recommendations, scanners, printers, you know, any of your

2006
01:38:29,880 --> 01:38:31,799
Speaker 1: tools that you like. Tell me some of the tools

2007
01:38:31,800 --> 01:38:33,599
Speaker 1: that you're loving these days.

2008
01:38:33,720 --> 01:38:34,200
Speaker 13: For sure.

2009
01:38:34,320 --> 01:38:36,519
Speaker 14: Well, you know, I am all about getting those old

2010
01:38:36,520 --> 01:38:40,200
Speaker 14: photos digitized, and honestly, that technology is not what I

2011
01:38:40,280 --> 01:38:42,160
Speaker 14: recommend for people. Is the same I've recommended for a

2012
01:38:42,160 --> 01:38:44,400
Speaker 14: couple of years now. I love the EPs and Fast

2013
01:38:44,439 --> 01:38:47,400
Speaker 14: Photo scanner. You can you can go through so many

2014
01:38:47,439 --> 01:38:49,200
Speaker 14: of your photos you can scan. I think it does

2015
01:38:49,240 --> 01:38:52,160
Speaker 14: thirty a minute where you are just getting a digital

2016
01:38:52,160 --> 01:38:53,760
Speaker 14: copy of all of those photos. And you think the

2017
01:38:53,800 --> 01:38:57,280
Speaker 14: average person has thousands and thousands of old photos. This

2018
01:38:57,439 --> 01:38:59,759
Speaker 14: is taking that project and turning it into a weekend

2019
01:39:00,400 --> 01:39:02,640
Speaker 14: not a three month project like it would be with

2020
01:39:02,640 --> 01:39:05,719
Speaker 14: the flatbed. So I always recommend the APPS and Fast Photo.

2021
01:39:06,400 --> 01:39:09,479
Speaker 14: There is a new slide scanner if you have any

2022
01:39:09,520 --> 01:39:12,120
Speaker 14: of those old slides, the HP Film Scanner. It's new,

2023
01:39:12,160 --> 01:39:14,519
Speaker 14: it's the same technology, it's kind of just been rebranded

2024
01:39:14,560 --> 01:39:16,800
Speaker 14: with a touch screen. So it's just kind of an

2025
01:39:16,800 --> 01:39:19,840
Speaker 14: easy tool and gets you a decent quality scan of

2026
01:39:19,880 --> 01:39:22,439
Speaker 14: old slides, especially, so those are the ones I recommend

2027
01:39:22,479 --> 01:39:25,920
Speaker 14: the most for just getting those digital copies of that

2028
01:39:25,920 --> 01:39:28,360
Speaker 14: that old those old prints, the old memories, and making

2029
01:39:28,400 --> 01:39:29,120
Speaker 14: sure they're safe.

2030
01:39:29,200 --> 01:39:31,360
Speaker 1: I think they just sent me the HP one. Is

2031
01:39:31,360 --> 01:39:33,400
Speaker 1: that one relatively new or is that maybe I got

2032
01:39:33,439 --> 01:39:36,519
Speaker 1: a new version of it or something like? It is new?

2033
01:39:37,479 --> 01:39:38,120
Speaker 3: Yeah, it's new.

2034
01:39:38,200 --> 01:39:40,120
Speaker 14: The touch screen aspect is the only thing that I

2035
01:39:40,160 --> 01:39:43,679
Speaker 14: would say is new. The technology of it is been around,

2036
01:39:43,800 --> 01:39:47,280
Speaker 14: you know, it's it's not new technology necessarily, but the

2037
01:39:47,280 --> 01:39:50,360
Speaker 14: touch screen aspect makes it nice. And you know, I've

2038
01:39:50,439 --> 01:39:53,640
Speaker 14: used it's great quality scans for what it is, just

2039
01:39:53,640 --> 01:39:55,960
Speaker 14: this little and you don't even need a computer to

2040
01:39:56,040 --> 01:39:57,560
Speaker 14: use it. You just pop a memory card in it

2041
01:39:57,600 --> 01:39:59,200
Speaker 14: and it saves them to a memory card. So I

2042
01:39:59,280 --> 01:40:02,519
Speaker 14: really li that make anything simple because, like I said

2043
01:40:02,560 --> 01:40:04,400
Speaker 14: after Hurricanie and my goal was just to make sure

2044
01:40:04,400 --> 01:40:06,160
Speaker 14: that people are taking steps to make sure their photos

2045
01:40:06,200 --> 01:40:08,360
Speaker 14: are safe and I don't want technology to be a

2046
01:40:08,360 --> 01:40:11,120
Speaker 14: barrier between somebody having safe photos or not so.

2047
01:40:11,200 --> 01:40:12,880
Speaker 13: And then I think this is a great solution for.

2048
01:40:12,880 --> 01:40:15,080
Speaker 1: That and real quick before we have to go three

2049
01:40:15,160 --> 01:40:17,599
Speaker 1: hundred or six hundred DEPI isn't that like the question

2050
01:40:17,640 --> 01:40:19,559
Speaker 1: they ask when you're scanning, like one is a little

2051
01:40:19,600 --> 01:40:20,040
Speaker 1: bit slaw?

2052
01:40:20,280 --> 01:40:23,840
Speaker 14: Six hundred Yeah, okay, I always use six hundred.

2053
01:40:23,960 --> 01:40:24,200
Speaker 5: Yeah.

2054
01:40:24,240 --> 01:40:27,000
Speaker 14: I think you're going to be better. From a printing perspective,

2055
01:40:27,040 --> 01:40:30,639
Speaker 14: I think it's best and you know, it's it's just yeah,

2056
01:40:30,680 --> 01:40:32,519
Speaker 14: better to have the option to be able to print

2057
01:40:32,520 --> 01:40:32,920
Speaker 14: a photo.

2058
01:40:33,160 --> 01:40:36,799
Speaker 1: Okay, there you have it. The christa k dot com,

2059
01:40:36,960 --> 01:40:40,439
Speaker 1: The christa k dot com. That's your website. Sign up

2060
01:40:40,479 --> 01:40:42,920
Speaker 1: there get uh, don't you get like a free little

2061
01:40:42,960 --> 01:40:44,840
Speaker 1: pdf of all the stuff you love if you sign

2062
01:40:44,920 --> 01:40:46,920
Speaker 1: up for your newsletter or something I do.

2063
01:40:47,040 --> 01:40:49,920
Speaker 14: I do a whole list of every tool. It's over

2064
01:40:49,960 --> 01:40:52,200
Speaker 14: seventy items now. Every time I test something out, I

2065
01:40:52,200 --> 01:40:54,240
Speaker 14: added to the list. But it's my free photo resource

2066
01:40:54,280 --> 01:40:58,120
Speaker 14: guide and it is everything from photo labs I've tested out,

2067
01:40:58,160 --> 01:41:02,439
Speaker 14: to picture frames and scanning devices and even new apps.

2068
01:41:02,439 --> 01:41:03,719
Speaker 13: So it's all there in one place.

2069
01:41:03,840 --> 01:41:06,439
Speaker 1: All right, christa qualchick, thanks so much for joining me

2070
01:41:06,640 --> 01:41:09,880
Speaker 1: the christak dot com. I'll put the link on the website.

2071
01:41:10,479 --> 01:41:12,840
Speaker 1: Coming up, we are going to open up the feedbag

2072
01:41:12,880 --> 01:41:15,120
Speaker 1: and see what you're saying this week right here on

2073
01:41:15,320 --> 01:41:24,559
Speaker 1: rich On Tech. Welcome back to rich On Tech. Can't

2074
01:41:24,560 --> 01:41:28,559
Speaker 1: get this song out of my head. Olivia Dean out

2075
01:41:28,600 --> 01:41:31,800
Speaker 1: of England. Just so good. This song is just I

2076
01:41:31,800 --> 01:41:33,360
Speaker 1: just want to put this song on. It's just like

2077
01:41:33,479 --> 01:41:38,240
Speaker 1: it instantly you're relaxed. It's soothing. It's like a warm

2078
01:41:38,280 --> 01:41:41,559
Speaker 1: cup of like tea or coffee. Ah, just so nice.

2079
01:41:41,720 --> 01:41:43,880
Speaker 1: I just play that song on a repeat anyway, Olivia Dean,

2080
01:41:43,880 --> 01:41:45,960
Speaker 1: if you want to check it out, all right, it

2081
01:41:46,040 --> 01:41:50,120
Speaker 1: is time for the Feedbag. This is your feedback plus

2082
01:41:50,160 --> 01:41:52,320
Speaker 1: the mail Bag These are the emails, the comments, and

2083
01:41:52,360 --> 01:41:54,519
Speaker 1: the questions I get from you. If you want to

2084
01:41:54,520 --> 01:41:56,559
Speaker 1: submit yours, you can go to rich on tech dot

2085
01:41:56,640 --> 01:42:00,920
Speaker 1: tv and hit contact real quick. On my instagt I posted,

2086
01:42:01,400 --> 01:42:03,839
Speaker 1: you know, I've got ring one of those ring doorbells,

2087
01:42:03,880 --> 01:42:07,120
Speaker 1: and I've got the AI what do they call it officially?

2088
01:42:07,240 --> 01:42:08,240
Speaker 1: I don't know what they call it?

2089
01:42:08,560 --> 01:42:08,760
Speaker 6: Ring?

2090
01:42:08,800 --> 01:42:15,000
Speaker 1: AI? Yeah, video descriptions, so it basically looks at what's

2091
01:42:15,000 --> 01:42:17,519
Speaker 1: happening on your ring doorbell. It doesn't just say someone's

2092
01:42:17,520 --> 01:42:19,320
Speaker 1: at your front door. It gives you like a description,

2093
01:42:19,720 --> 01:42:22,519
Speaker 1: so it'll say like a USPS person is delivering mail

2094
01:42:22,560 --> 01:42:24,800
Speaker 1: to your mailbox. But I got one yesterday I thought

2095
01:42:24,920 --> 01:42:29,000
Speaker 1: was hilarious. A person is fixing their hair on your porch.

2096
01:42:32,400 --> 01:42:34,559
Speaker 1: And I posted that to my Instagram and I just said,

2097
01:42:34,560 --> 01:42:37,639
Speaker 1: I'm glad I have an AI doorbell for alerts like this.

2098
01:42:38,200 --> 01:42:40,519
Speaker 1: But it's very descriptive. It'll be like two kids are

2099
01:42:40,520 --> 01:42:42,920
Speaker 1: approaching your front door with an ice cream cone. Like

2100
01:42:42,960 --> 01:42:46,400
Speaker 1: it's very funny. Anyway, I just thought that one was

2101
01:42:46,439 --> 01:42:48,920
Speaker 1: really funny. It was my friend. We were he's picking

2102
01:42:49,000 --> 01:42:50,479
Speaker 1: up a kid at my house last night. It was

2103
01:42:50,520 --> 01:42:51,960
Speaker 1: just I'm sure he put his hands in his hair

2104
01:42:52,040 --> 01:42:55,360
Speaker 1: or something. It was not me fixing my hair. Uh,

2105
01:42:55,439 --> 01:42:56,439
Speaker 1: let's get to the feedback.

2106
01:42:56,520 --> 01:42:56,920
Speaker 2: It was me.

2107
01:42:57,439 --> 01:43:02,519
Speaker 1: It was bobo, Sean. I had my backup codes hidden

2108
01:43:02,640 --> 01:43:05,400
Speaker 1: in a closet under some clothes. After hearing you suggest

2109
01:43:05,520 --> 01:43:07,640
Speaker 1: keeping them in a safer lock box, I realize that's

2110
01:43:07,680 --> 01:43:11,639
Speaker 1: a much smarter idea. You are a lifesaver. Thank you, Sean.

2111
01:43:12,520 --> 01:43:15,600
Speaker 1: Don and Maryland writes in I used Monarch Money for

2112
01:43:15,640 --> 01:43:17,920
Speaker 1: a year, but dropped it when it stopped connecting to

2113
01:43:17,960 --> 01:43:21,120
Speaker 1: all my investment accounts. I now use both Empower and

2114
01:43:21,200 --> 01:43:24,759
Speaker 1: Fidelity Full View since I'm a Fidelity customer. They aren't perfect.

2115
01:43:24,800 --> 01:43:27,240
Speaker 1: Some bank accounts and a credit card don't link, but

2116
01:43:27,280 --> 01:43:29,519
Speaker 1: they give me a better picture of my overall net

2117
01:43:29,520 --> 01:43:31,760
Speaker 1: worth than Monarch did. In the end, it comes down

2118
01:43:31,760 --> 01:43:36,080
Speaker 1: to personal finances and preferences for what works best. Yes,

2119
01:43:36,160 --> 01:43:38,280
Speaker 1: I talked about how much I love Monarch Money. I

2120
01:43:38,320 --> 01:43:41,800
Speaker 1: still love it. I think it's amazing. It did drop

2121
01:43:41,840 --> 01:43:44,000
Speaker 1: one of my accounts. Yesterday, I got like a notification

2122
01:43:44,040 --> 01:43:47,200
Speaker 1: that I said, your account was having some trouble connect connecting.

2123
01:43:47,200 --> 01:43:49,280
Speaker 1: But that's the first time I've seen that. With all

2124
01:43:49,280 --> 01:43:51,080
Speaker 1: the other ones, I had so many issues I was

2125
01:43:51,120 --> 01:43:54,160
Speaker 1: using Rocket Money. I definitely have used Empower. I think

2126
01:43:54,160 --> 01:43:57,400
Speaker 1: that one's great. I've not tried Fidelity, but again, it's

2127
01:43:57,439 --> 01:43:59,120
Speaker 1: good to have options. But if you want to see

2128
01:43:59,160 --> 01:44:02,360
Speaker 1: your net worth on one page, monarchy is great, and

2129
01:44:02,479 --> 01:44:05,760
Speaker 1: power's great, and I guess fidelity as well. You got

2130
01:44:05,760 --> 01:44:08,200
Speaker 1: to pay for that feature on the Rocket Money. By

2131
01:44:08,200 --> 01:44:11,160
Speaker 1: the way, Mark writes in I updated to iOS twenty six,

2132
01:44:11,200 --> 01:44:14,400
Speaker 1: and while there are some cool features, I'm underwhelmed. I

2133
01:44:14,439 --> 01:44:16,200
Speaker 1: couldn't figure out how to save or share the new

2134
01:44:16,240 --> 01:44:19,080
Speaker 1: three D photos. Spoiler, you can't. I also turn on

2135
01:44:19,160 --> 01:44:21,360
Speaker 1: call screening, thinking it would only block spam, but it

2136
01:44:21,400 --> 01:44:24,240
Speaker 1: screened legitimate calls, which is tough since I'm in sales.

2137
01:44:24,720 --> 01:44:27,160
Speaker 1: Maybe that's my fault for not fully understanding the setting.

2138
01:44:27,160 --> 01:44:30,000
Speaker 1: But overall, I'm not finding the total value yet. I

2139
01:44:30,080 --> 01:44:32,760
Speaker 1: understand that it might take some time to warm up.

2140
01:44:33,439 --> 01:44:37,160
Speaker 1: And yes, there the call screening feature is great, but yes,

2141
01:44:37,200 --> 01:44:39,479
Speaker 1: if you're in any sort of business where you rely

2142
01:44:39,560 --> 01:44:42,040
Speaker 1: on random people calling you, probably not the best thing.

2143
01:44:42,840 --> 01:44:45,760
Speaker 1: Frank and Alcoholane says, love your show. I look forward

2144
01:44:45,800 --> 01:44:48,400
Speaker 1: to listening to the podcast every Sunday while walking my dog.

2145
01:44:48,600 --> 01:44:51,760
Speaker 1: Just be careful not to turn into an Apple fanboy.

2146
01:44:52,200 --> 01:44:54,720
Speaker 1: You've been pretty balanced lately, but the last couple of

2147
01:44:54,760 --> 01:44:58,920
Speaker 1: newsletters have been loaded with iPhone coverage. Crazy how Apple

2148
01:44:58,920 --> 01:45:01,799
Speaker 1: gets credit for catching up, and then you gave Meta's

2149
01:45:01,840 --> 01:45:04,960
Speaker 1: new ray band display glasses only one sentence, even though

2150
01:45:05,000 --> 01:45:07,760
Speaker 1: they might actually point towards a future where we don't

2151
01:45:07,800 --> 01:45:12,479
Speaker 1: even need phones. Frank, I'm not turning into an Apple fanboy.

2152
01:45:12,520 --> 01:45:15,040
Speaker 1: I was covering what happened with Apple, and there's a

2153
01:45:15,080 --> 01:45:19,000
Speaker 1: lot of stuff so I get invited to Apple events.

2154
01:45:19,040 --> 01:45:21,160
Speaker 1: Meta has yet to invite me to an event, so

2155
01:45:21,200 --> 01:45:24,120
Speaker 1: that's why I didn't cover the ray band display glasses completely.

2156
01:45:24,160 --> 01:45:26,080
Speaker 1: But I did have a guest on the show that

2157
01:45:26,160 --> 01:45:28,519
Speaker 1: was at the event, and so you know, I do

2158
01:45:28,640 --> 01:45:32,000
Speaker 1: try to be balanced, and I think I do a

2159
01:45:32,080 --> 01:45:34,639
Speaker 1: pretty good job at that. Thank you, though, and I'll

2160
01:45:34,760 --> 01:45:39,000
Speaker 1: thanks for keeping on my toes. Gerald writes in thanks

2161
01:45:39,000 --> 01:45:41,639
Speaker 1: for finally giving Apple some love. Oh we just had

2162
01:45:41,640 --> 01:45:46,400
Speaker 1: someone say I'm an Apple fanboy. Now we have thanks

2163
01:45:46,400 --> 01:45:49,800
Speaker 1: for finally giving Apple some love. Usually praise Samsung more.

2164
01:45:50,320 --> 01:45:52,559
Speaker 1: I used to hate Apple and was all in on Android,

2165
01:45:52,600 --> 01:45:55,479
Speaker 1: but after my Samsung phones kept breaking down after two years,

2166
01:45:55,520 --> 01:45:58,320
Speaker 1: I switched to iPhone and have never looked back. I

2167
01:45:58,360 --> 01:46:01,679
Speaker 1: bought the iPhone sixteen Pro and now wish i'd waited

2168
01:46:01,680 --> 01:46:04,400
Speaker 1: for the seventeen Pro. Honestly, what I notice a big difference.

2169
01:46:04,479 --> 01:46:06,880
Speaker 1: I went from a twenty twenty se to the sixteen Pro,

2170
01:46:06,920 --> 01:46:09,439
Speaker 1: which is already a huge jump. I love your show.

2171
01:46:09,560 --> 01:46:11,800
Speaker 1: Keep up the good work, Like I say, if it

2172
01:46:11,880 --> 01:46:14,400
Speaker 1: is working for you, Gerald, stick with it. You made

2173
01:46:14,400 --> 01:46:17,000
Speaker 1: a big leap. The iPhone sixteen Pro is still a

2174
01:46:17,160 --> 01:46:20,760
Speaker 1: fantastic device. You still get iOS twenty six Oh wait,

2175
01:46:20,800 --> 01:46:24,120
Speaker 1: am I starting to sound like a fanboy. No, it's

2176
01:46:24,160 --> 01:46:27,519
Speaker 1: a great phone. Look if it was cheap to upgrade

2177
01:46:27,560 --> 01:46:29,599
Speaker 1: to the seventeen Pro, like you know, one hundred dollars

2178
01:46:29,680 --> 01:46:32,000
Speaker 1: or less, I'd say go for it. But it sounds

2179
01:46:32,040 --> 01:46:33,479
Speaker 1: like you keep your phones for a while. You'll be

2180
01:46:33,560 --> 01:46:37,439
Speaker 1: just fine. Let's see. Noel writes in I'm glad you

2181
01:46:37,479 --> 01:46:39,720
Speaker 1: made it through your recent car crash. I had a

2182
01:46:39,720 --> 01:46:41,840
Speaker 1: similar experience when I was younger, something I wouldn't wish

2183
01:46:41,880 --> 01:46:43,880
Speaker 1: on anyone. Yes, I want to share a cool site.

2184
01:46:43,960 --> 01:46:48,040
Speaker 1: Satellitemap dot space attracks all the STARLINGK satellites, including failed

2185
01:46:48,040 --> 01:46:51,879
Speaker 1: and degraded ones. Pilots also see some interesting satellite activity

2186
01:46:51,880 --> 01:46:55,240
Speaker 1: on approach flights before sunrise. Some of us think it

2187
01:46:55,240 --> 01:46:58,759
Speaker 1: could actually be NASA's Starling program, a swarm of cube

2188
01:46:58,800 --> 01:47:01,880
Speaker 1: SATs testing autonomus coordination in orbit at his way above

2189
01:47:01,920 --> 01:47:05,599
Speaker 1: my pay grade. But satellitemap dot space sounds pretty cool. Yes,

2190
01:47:05,640 --> 01:47:09,120
Speaker 1: you can see all the satellites. Mariel writes in your

2191
01:47:09,120 --> 01:47:11,719
Speaker 1: show is so helpful and amazing. Just want to say

2192
01:47:11,880 --> 01:47:16,600
Speaker 1: thank you, Mariel. Salvador more love, he says, thanks for

2193
01:47:16,600 --> 01:47:19,080
Speaker 1: all your help. Love you on KTLA and I listen

2194
01:47:19,120 --> 01:47:22,320
Speaker 1: to your podcast. Thank you Salvador for doing that. And

2195
01:47:22,479 --> 01:47:25,720
Speaker 1: Doug writes in I love your shows on KFI and KTLA.

2196
01:47:26,200 --> 01:47:29,240
Speaker 1: You're the best. Oh my gosh, let's just leave it there.

2197
01:47:29,479 --> 01:47:32,799
Speaker 1: Thank you, Doug. That's gonna do it for this episode

2198
01:47:32,800 --> 01:47:35,439
Speaker 1: of the show. As always, you can find links to

2199
01:47:35,479 --> 01:47:37,559
Speaker 1: everything I mentioned on my website. Just go to rich

2200
01:47:37,680 --> 01:47:40,880
Speaker 1: on tech dot tv. If you haven't already figured it out,

2201
01:47:40,920 --> 01:47:42,800
Speaker 1: you can find me on social media. I am at

2202
01:47:43,000 --> 01:47:45,760
Speaker 1: rich on tech check out my Instagram. That's where I

2203
01:47:45,760 --> 01:47:48,679
Speaker 1: am most of the time. Next week, we've got Steven Robles,

2204
01:47:49,240 --> 01:47:52,519
Speaker 1: tech journalist and content creator. He had a viral video

2205
01:47:52,560 --> 01:47:55,120
Speaker 1: recently about how to set up this shortcut on your

2206
01:47:55,160 --> 01:47:57,880
Speaker 1: iPhone if it gets stolen to take a picture and

2207
01:47:57,920 --> 01:47:59,679
Speaker 1: like send you a message. So we'll talk to him

2208
01:48:00,120 --> 01:48:02,479
Speaker 1: and a friend of the show, Mark Vina, a principal

2209
01:48:02,520 --> 01:48:04,840
Speaker 1: analyst at Smart Tech Research. He's going to talk about

2210
01:48:04,880 --> 01:48:07,400
Speaker 1: some of the gadgets he loves. Thank you so much

2211
01:48:07,400 --> 01:48:09,400
Speaker 1: for listening. There are so many ways you can spend

2212
01:48:09,439 --> 01:48:12,479
Speaker 1: your time. I do appreciate you spending it right here

2213
01:48:12,520 --> 01:48:15,000
Speaker 1: with me. One reminder before I go, please do not

2214
01:48:15,240 --> 01:48:18,840
Speaker 1: drive distracted for your safety and the safety of everyone

2215
01:48:18,840 --> 01:48:21,240
Speaker 1: around you. Thanks to everyone who makes this show possible.

2216
01:48:21,280 --> 01:48:23,360
Speaker 1: We got Bobo, we got Kim, We got my mom

2217
01:48:23,439 --> 01:48:26,760
Speaker 1: doing music. My name is rich Dmiro. I will talk

2218
01:48:26,840 --> 01:48:27,840
Speaker 1: to you real soon.