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Speaker 1: Let's go open up the phone lines. Let's go to

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Speaker 1: Eric in Pennsylvania. I've got a feeling this is a

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Speaker 1: diagnostic problem. Eric. You're on with the car, doctor baby.

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Speaker 1: What's going on?

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Speaker 2: Hello? How are you doing to?

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Speaker 1: What's going on?

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Speaker 2: Good? Good? So. I have a twenty thirteen Chevrolet Suburban LTZ.

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Speaker 2: It's got two hundred and thirty thousand miles on. I

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Speaker 2: had a new engine put in. Create engine in at

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Speaker 2: one hundred and eighty nine thousand miles, and then they

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Speaker 2: just had to replace it again because of a problem.

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Speaker 2: But ever since the first engine was put in, my

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Speaker 2: voltage drops when I'm on a long trip. Sometimes it's

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Speaker 2: a short trip, but the voltage goes from fourteen down

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Speaker 2: to about ten, and my air conditioning shuts off, and

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Speaker 2: then if I keep driving the car, it'll go into

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Speaker 2: limp mode. But I don't do that anymore because I

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Speaker 2: know it's coming right. But here's the catch. If I

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Speaker 2: turn my headlights on, the voltage goes right back up

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Speaker 2: to fourteen in about thirty seconds or a minute. So

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Speaker 2: on trips I always have to run with my headlights on.

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Speaker 2: My technician sun is one of the head mechanics at

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Speaker 2: the Chevrolet garage. He sent me to an electrical guy

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Speaker 2: that's supposed to be the guy he puts some new

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Speaker 2: ground wires on. But that was at the end of

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Speaker 2: the season last year, and then I didn't use my

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Speaker 2: air conditioning much and it was good all winter. But

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Speaker 2: now it's starting all over again. But nobody can tell me.

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Speaker 2: They say the voltage should drop, the show shouldn't shut

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Speaker 2: my air conditioner off.

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Speaker 1: So what happens if you just put a different type

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Speaker 1: of electrical load on the system? Yeah, instead of turning

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Speaker 1: headlights on? What if you turn on the fan blower?

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Speaker 2: Yeah, it doesn't do it.

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Speaker 1: It doesn't do it. It's headlights circuit specific.

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Speaker 2: Well, it's headlight is the air conditioner is what shuts off?

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Speaker 1: Right? And then well, when you say the air conditioning

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Speaker 1: shuts off, you're saying it blows warm air, or the

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Speaker 1: blower stops working.

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Speaker 2: The compressor stops running.

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Speaker 1: Right, But will the will the blower continue to work?

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Speaker 2: Yes? Oh yes it does continue?

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Speaker 1: Okay, so if but if so? If so, back to

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Speaker 1: my question. If you turn the blower on, and that's

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Speaker 1: a voltage load. Headlights are a voltage load.

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Speaker 2: Right, Yes, doesn't have a problem.

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Speaker 1: Do you still have the problem.

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Speaker 2: No, because in the in the winter, I don't have

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Speaker 2: any problem.

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Speaker 1: Okay, no, no, No, you're missing my point. I'm sorry

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Speaker 1: when when when you're having the issue?

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Speaker 2: All right?

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Speaker 1: Because I'm trying to split this. Is this strictly a

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Speaker 1: headlights circuit problem? Or is this it has to see

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Speaker 1: electrical load on the vehicle? So when you're having the problem,

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Speaker 1: forget turning on the headlights, if you turn on the blower,

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Speaker 1: does the problem go away?

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Speaker 2: The blowers? I think the blower is always on side.

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Speaker 2: I'm I I think I think it's still there.

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Speaker 1: Okay, so listen. You can say to me, hey, Ron,

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Speaker 1: I don't know, and I get that that's okay. But

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Speaker 1: my point becomes, you know, if I'm diagnosing this, I

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Speaker 1: want to know what circuit I'm working on because the

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Speaker 1: headlight piece is interesting. I think that's an important part

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Speaker 1: of the puzzle. All right, is it Is it strictly

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Speaker 1: electrical load or is it headlight electrical load? Because then

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Speaker 1: I want to go look at when I turned the

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Speaker 1: headlights on, what else am I activating on that circuit

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Speaker 1: to keep the system from falling down?

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Speaker 2: Right? The electrical guy told me he thought it was

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Speaker 2: bypassing the the energy saving mode. When I turned the

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Speaker 2: headlights on. He thinks it shuts off this whatever they call.

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Speaker 1: This new power saving feature.

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Speaker 2: And I do have a brand I do have a

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Speaker 2: brand new alternator, brand new battery. They've actually changed the

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Speaker 2: GM alternator all GM parts, right, and they put another

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Speaker 2: GM alternator on just because in the beginning they weren't

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Speaker 2: really sure what was going on.

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Speaker 1: And they've they've looked at I'm sure they've looked at

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Speaker 1: the harness, and you know the problem is sometimes you

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Speaker 1: never see it in the harness. You know, has anybody

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Speaker 1: taken apart the bulkhead connector where the fire where the

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Speaker 1: wiring harness goes through the firewall.

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Speaker 2: I don't know what the electrical guy did. It was

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Speaker 2: I mean, I paid five hundred dollars to get it,

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Speaker 2: and he worked on it for a day and he

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Speaker 2: gave me a whole picture of the whole diagram or

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Speaker 2: the electrical circuits. And that don't mean anything to me,

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Speaker 2: but right, I mean, he definitely worked pretty hard at it.

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Speaker 1: Can it can it? Can it be duplicated driving around town?

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Speaker 1: Or it's got it can be duplicated driving around town?

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Speaker 2: Yeah?

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Speaker 1: Okay, so my next question would be when it's happening,

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Speaker 1: you know, and they're looking at it on a skin,

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Speaker 1: And here's where I want to use a scan tool.

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Speaker 1: But I want to see are any other modules dropping out?

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Speaker 1: Do we have? And I want to think of it

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Speaker 1: in terms of this, do we have a communication problem

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Speaker 1: in the network. You're not really driving a car, Eric,

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Speaker 1: You're you're you're driving a computer with four or wheels,

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Speaker 1: And do we have a module that's not talking to

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Speaker 1: the group. So if there's thirty two modules on this

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Speaker 1: vehicle and all of a sudden somebody in the middle

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Speaker 1: drops out, everybody starts to shut down, Okay, all right,

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Speaker 1: And that would make sense to me if I can

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Speaker 1: replicate the problem and just go and look and see

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Speaker 1: does everybody report? In other words, what am I saying?

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Speaker 1: You walk into the office, there's thirty two computers sitting

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Speaker 1: on everybody's desk, and the person in the middle goes, hey, Eric,

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Speaker 1: my computer stopped working, and then all of a sudden,

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Speaker 1: the person next to them, then the person next to them,

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Speaker 1: the person next to them, until the whole network is

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Speaker 1: pulled down. Is that is that what's happening to you?

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Speaker 1: And you don't have that answer. But I'm just explaining

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Speaker 1: a diagnostic direction to take. The Other thing I want

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Speaker 1: to know is what's good so far? And I'm not

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Speaker 1: knocking anybody because this is a tough one. But everybody's

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Speaker 1: testing for what's bad, what's working? Tell me what's good? Right, Okay,

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Speaker 1: let's let's let's take that approach. You know, I always

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Speaker 1: think of the movie Apollo thirteen when the thing blew

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Speaker 1: up and they, you know, the flight commander Gene Cerna,

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Speaker 1: and said, hey, tell me what's working on the spacecraft?

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Speaker 1: Tell me what's working on the car. Do fuel trims

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Speaker 1: look normal? Does throttle position look normal? You know? Is

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Speaker 1: this strictly related to engine only or are other systems

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Speaker 1: reporting those failures as well?

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Speaker 2: Well, now you're making me think because I'll tell you

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Speaker 2: since I've got the second new engine, and they replaced

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Speaker 2: the first new crate engine because of a problem, and

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Speaker 2: actually this is a third new engine since COVID all

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Speaker 2: create all GM crates and all un replaced under warranty.

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Speaker 2: But I will tell you now that you say that

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Speaker 2: they can't figure out my well, my oil pressure always

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Speaker 2: shows low on the dash, but it's not low at

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Speaker 2: the I don't think that has any bearing on it.

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Speaker 1: I'm just oh, don't yeah, don't say it does or doesn't.

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Speaker 1: You know, it's it's if oil, if something else is

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Speaker 1: out of skew. Stop focusing on the engine. Let's look

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Speaker 1: at everything oil pressure right, well, because is there a

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Speaker 1: problem in the cluster. Listen, I've built well, but you know,

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Speaker 1: pins and connectors right, wiring, harnesses and connectors.

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Speaker 2: Got it?

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Speaker 1: And then are there any aftermarket parts in this vehicle?

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Speaker 1: Factory radio, factory wiring, no aftermarket add on, alarm, remote start,

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Speaker 1: any of the accessories that can be out there in

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Speaker 1: multiple force.

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Speaker 2: The only thing that was done is I had a

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Speaker 2: guy shut off the it doesn't go in because the

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Speaker 2: first engine had to the lifter problem or whatever. Yeah

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Speaker 2: off a FM doesn't. Yeah, the AFM.

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Speaker 1: Shut off on it, Okay, So they just say.

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Speaker 2: It on my TA is the same way. It's been

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Speaker 2: shut off, and it's it's perfect.

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Speaker 1: Right well, and it also depends on how well on

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Speaker 1: how they shut it off, you know, the other the

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Speaker 1: the other thing. You know, never assume because one does

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Speaker 1: it the other doesn't that it's not the problem. Verify

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Speaker 1: it all right, Listen, I've sat down and I just

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Speaker 1: had to talk about this. Recently, I got interviewed for

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Speaker 1: something and somebody said, what's the worst car you ever fixed?

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Speaker 1: And it was the eighty seven Thunderbird forty years ago,

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Speaker 1: and I still remember that car. Eric. I sat down

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Speaker 1: and I went it was the same thing. Somebody had

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Speaker 1: replaced the engine. And I had to sit down and

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Speaker 1: go through every part and look at every part number

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Speaker 1: on that vehicle. And I found one bad fuel injector.

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Speaker 1: And I'm not saying this is your problem. Somebody had

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Speaker 1: put a four cylinder fuel injector into a V six

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Speaker 1: and it has a different fuel flow rate and it

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Speaker 1: caused the lean backfire on that one cylinder cylinder for

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Speaker 1: if I remember rate, and you know, everybody in the

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Speaker 1: world looked at that car. It took me two weeks,

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Speaker 1: but I figured it out. But my point becomes, you

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Speaker 1: got to look back at everything. If this is strictly

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Speaker 1: related to engine replacement, right.

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Speaker 2: You know, it's well, I think that's about when it started, okay, Right,

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Speaker 2: And then like.

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Speaker 1: I say, tell me what's good?

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Speaker 2: When?

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Speaker 1: When when this thing is running normal? Right, How's I'm

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Speaker 1: gonna throw some words out there that I want you

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Speaker 1: to go back and talk to your mechanic about just

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Speaker 1: you know, I want to do heart rate and blood pressure,

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Speaker 1: man volume, volumetric efficiency. I want to look at fuel trim.

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Speaker 1: I want to see where's engine vacuum? And then I

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Speaker 1: want to go through that instrument cluster. Why is that

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Speaker 1: gauge reading wrong? If the cluster was rebuilt, why doesn't

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Speaker 1: the why doesn't the oil pressure gauge read correctly?

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Speaker 2: Right? And and tell me anything? And except for that

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Speaker 2: if he if he looks at it on his manual

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Speaker 2: gauge he takes and puts on it, it's it's good,

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Speaker 2: okay good? And what if we're not turning on the

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Speaker 2: check engine light? He said, So that means yeah.

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Speaker 1: Right, well, well forget if it doesn't turn on the

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Speaker 1: check engine light, that just means that's one less place

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Speaker 1: I have to look. Listen, what if we find out

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Speaker 1: I'm getting I'm taking a shot here, and then I

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Speaker 1: got to go. What if we find out that the oil,

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Speaker 1: the oil the blue wire coming off the oil pressure

200
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Speaker 1: sinders pinched somewhere, and it's it's pulling the signal to

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Speaker 1: the ground as a afecting the way the instrument cluster reacts,

202
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Speaker 1: and it's the instrument cluster shuts down, the whole vehicle

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Speaker 1: shuts down. You know, I tend to look for if

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Speaker 1: somebody's complaining about they can't run the hundred in four

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Speaker 1: to four and they've got a limp, and they've got

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Speaker 1: a penny in the heel of their shoe and it's

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Speaker 1: causing them the limp. I tend to look for the

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Speaker 1: obvious problems before I start trying to recreate the wheel.

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Speaker 1: So tell me what.

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Speaker 2: Tell me they're they're looking at. I'll just say one

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Speaker 2: more quick things. They're looking at the bad clutch on

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Speaker 2: the compressor.

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Speaker 1: And is the clutch sure, okay, I could see that

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Speaker 1: causing the AC to shut down, but how is that

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Speaker 1: affecting the rest of the system. So you're telling me,

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Speaker 1: if you unplug the AC compressor, have nowhere the car

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Speaker 1: won't ever shut off?

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Speaker 2: Right, I don't. I don't know that.

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Speaker 1: Unplug it electrically. Unplugged the AC compressor electrically. Now the

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Speaker 1: AC compressor it's just hanging out there, right, it's a

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Speaker 1: place for the belt to run. Right, Okay, does the

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Speaker 1: car shut off? If the car still shuts off, that

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Speaker 1: ain't a pardon my lange. Okay, okay, So call me

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Speaker 1: back let me know what they say to this, because

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Speaker 1: there's there's there's a lot more here. We could talk

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Speaker 1: for hours about this car.

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Speaker 2: I love the car.

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Speaker 1: Then I understand one hundred I understand you know. Call

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Speaker 1: me back, let me know where we're at. We can

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Speaker 1: talk every week. I'll see Eric. You'd be well. I'm

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Speaker 1: running any in the car, doctor, I'm running late. I

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Speaker 1: gotta go by h