WEBVTT - Smart Talks with IBM: How AI Assistants Can Transform Education

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<v Speaker 1>Hey everyone, it's Robert and Joe here. Today we've got

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<v Speaker 1>something a little bit different to share with you. It's

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<v Speaker 1>a new season of the Smart Talks with IBM podcast series.

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<v Speaker 2>This season on Smart Talks with IBM, Malcolm Gladwell is back,

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<v Speaker 2>and this time he's taking the show on the road.

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<v Speaker 2>Malcolm is stepping outside the studio to explore how IBM

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<v Speaker 2>clients are using artificial intelligence to solve real world challenges

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<v Speaker 2>and transform the way they do business.

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<v Speaker 1>From accelerating scientific breakthroughs to reimagining education. It's a fresh

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<v Speaker 1>look at innovation in action, where big ideas meet cutting

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<v Speaker 1>edge solutions.

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<v Speaker 2>You'll hear from industry leaders, creative thinkers, and of course

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<v Speaker 2>Malcolm Gladwell himself as he guides you through each story.

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<v Speaker 1>New episodes of Smart Talks with IBM drop every month

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<v Speaker 1>on the iHeartRadio app, Apple Podcasts, or wherever you get

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<v Speaker 1>your podcasts. Learn more at IBM dot com slash smart Talks.

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<v Speaker 1>This is a paid advertisement from IBM.

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<v Speaker 3>In the world of educational research, is a famous video

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<v Speaker 3>of a boy named Sean. I don't mean famous in

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<v Speaker 3>a sense that it has a million views on YouTube.

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<v Speaker 3>I mean that in the circle of people who think

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<v Speaker 3>about teaching and how to make teaching better. The video

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<v Speaker 3>has been written about in journal articles and shown over

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<v Speaker 3>and again in college classrooms. It's a ten minute clip

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<v Speaker 3>of a third grade class somewhere in Michigan. It was

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<v Speaker 3>filmed in January of nineteen ninety, so the video is

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<v Speaker 3>a bit grainy. The teacher's name is Deborah Lowenberg Ball.

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<v Speaker 3>She's a professor at Michigan State University who is part

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<v Speaker 3>of her research. Teaches a one hour math class at

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<v Speaker 3>a local elementary school on the day in question. Miss

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<v Speaker 3>Ball begins by asking her students about the previous day's lesson,

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<v Speaker 3>which was about even and odd numbers.

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<v Speaker 4>I would like to hear from as many people as possible,

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<v Speaker 4>what comments you had, reactions you had to be in

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<v Speaker 4>that meeting yesterday.

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<v Speaker 3>A little boy with black hair raises his hand. His

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<v Speaker 3>name is Sean.

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<v Speaker 4>Hello.

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<v Speaker 5>I don't have anything about the meeting yesterday.

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<v Speaker 4>That was Sean was.

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<v Speaker 3>Thinking about the number six.

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<v Speaker 5>So I was thinking that it's a it's an idd

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<v Speaker 5>it can be an odd number two because there could

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<v Speaker 5>be two, two, four, six, two, three twos and two

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<v Speaker 5>threes and add Antonisina two thinks make Italy two things.

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<v Speaker 3>And Sean doesn't understand what odd and even means. He

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<v Speaker 3>thinks that just because you can break down six in

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<v Speaker 3>an odd number of parts and an even number of parts,

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<v Speaker 3>that six must exist in some magical middle category. And

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<v Speaker 3>when you listen to the Sean videotape, you keep waiting

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<v Speaker 3>for the teacher to say, oh, no, Sean, you misunderstand.

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<v Speaker 3>But Deborah Ball doesn't do that. She never tells him

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<v Speaker 3>he's wrong. Instead, she simply asks him to explain his thinking.

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<v Speaker 2>And the two things that you put together to make

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<v Speaker 2>it were odd right?

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<v Speaker 6>Three and three are each old and thinks Roba so.

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<v Speaker 3>Two or even bald and asked the class to give

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<v Speaker 3>their views. Other students jump up and explain their theories

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<v Speaker 3>on the blackboard. For the next fifteen minutes, she defintely

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<v Speaker 3>guides the class through an in depth investigation of what

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<v Speaker 3>she calls shawn numbers until Sewn himself realizes that the

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<v Speaker 3>real meaning of odd and even is something different than

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<v Speaker 3>he had imagined. And now he gets it.

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<v Speaker 5>I've been great, Thank you for when you are in love.

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<v Speaker 3>I don't want to focus just on how little Sean

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<v Speaker 3>finally made his own way to the right answer. I'm

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<v Speaker 3>interested in what his teacher did to get him there.

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<v Speaker 3>Deborah Ball worked magic. She never told Sean the right answer,

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<v Speaker 3>She just led him to a place where he could

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<v Speaker 3>discover it for himself. My name is Malcolm Glawo. This

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<v Speaker 3>is season six of Smart Talks with IBM, where we

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<v Speaker 3>offer our listeners a glimpse behind the curtain of the

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<v Speaker 3>world of technology and artificial intelligence. In this season, we're

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<v Speaker 3>going to visit companies as varied as Laurel and Ferrari

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<v Speaker 3>and tell stories of how they're using artificial intelligence and

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<v Speaker 3>data to transform the way they do business. This episode

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<v Speaker 3>is about the promise of a radical new idea called

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<v Speaker 3>responsive teaching, the kind of teaching that took place that

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<v Speaker 3>day in Shawn's classroom, and whether artificial intelligence can help

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<v Speaker 3>us train the next generation of teachers to be as

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<v Speaker 3>good as Deborah Ball. Before we talk about how AI

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<v Speaker 3>could transform the way we train teachers, I want to

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<v Speaker 3>go back for a moment to the famous video of Sean.

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<v Speaker 3>In the video, the teacher Deborah Ball doesn't have a

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<v Speaker 3>predetermined plan that she's imposing on the class. She's improvising,

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<v Speaker 3>making up her approach as she goes along, responding to

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<v Speaker 3>her student's odd theory about the number six. Second, she's

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<v Speaker 3>taking Sean seriously. She's not dismissing his theory. She's listening

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<v Speaker 3>to him and trying to understand the problem from his perspective.

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<v Speaker 3>And Thirdly, and most importantly, she's not force feeding him

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<v Speaker 3>the right answer. She's being patient. She's waiting to see

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<v Speaker 3>if with just the right subtle hints, he can get

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<v Speaker 3>to the right answer on his own. Improvisation empathy patients.

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<v Speaker 3>That's responsive teaching.

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<v Speaker 7>What I think about in terms of responsiveness is more like,

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<v Speaker 7>I think that students need to have a sense of

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<v Speaker 7>agency in what happens in the classroom, and like authentic

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<v Speaker 7>agency where they can be legitimized as knowers.

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<v Speaker 3>I spoke to a physicist at Seattle Pacific University named

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<v Speaker 3>Amy Robertson, a longtime advocate for responsive teaching. She uses

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<v Speaker 3>the Sean video in her classroom.

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<v Speaker 7>You have to trust that kids have a way of

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<v Speaker 7>doing that and that, like heard, what she mostly did

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<v Speaker 7>was to facilitate a conversation and to say you have

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<v Speaker 7>to listen to them talk.

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<v Speaker 3>No one told him he was wrong, that's right, and

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<v Speaker 3>then he goes, He goes. I didn't think of it

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<v Speaker 3>that way again.

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<v Speaker 7>I thank you for bringing it up.

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<v Speaker 3>You've expanded my understanding. Thank you for bringing it up again.

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<v Speaker 3>It's like this, I love, I love.

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<v Speaker 7>I Responsive teaching, as I think about it, is kind

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<v Speaker 7>of rooted in this like Eleanor Duckworth's work around the

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<v Speaker 7>Having of Wonderful Ideas, where she says, like, the goal

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<v Speaker 7>of education is for students to have wonderful ideas and

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<v Speaker 7>to have a good time having them.

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<v Speaker 3>But I love that. I've never heard that. What a beautiful,

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<v Speaker 3>succinct way of summing up the purpose of education. Yes,

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<v Speaker 3>responsive teaching is beautiful. It's rare to find a new

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<v Speaker 3>teaching idea that everyone loves. This is one of those

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<v Speaker 3>rare ideas. Watching the Deborah Ball classroom, all I could

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<v Speaker 3>think was, I really really hope my daughters get to

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<v Speaker 3>experience a math class like that. Far too many kids

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<v Speaker 3>are convincing themselves at far too young an age that

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<v Speaker 3>math isn't for them, and responsive teaching is a way

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<v Speaker 3>to solve that problem. But here is the issue. It's

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<v Speaker 3>really really hard to teach responsive teaching. Robertson says that

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<v Speaker 3>teaching exists in a cultural environment where the teacher is

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<v Speaker 3>expected to be the source of truth that teaching is

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<v Speaker 3>about the immediate correction of error and not letting a

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<v Speaker 3>child wander down the pathway of their own misunderstanding. Responsive

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<v Speaker 3>teaching is deeply counterintuitive, and the only way to understand

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<v Speaker 3>its beauty is to do it over and over again.

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<v Speaker 3>Aspiring teachers need a way to practice. For as long

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<v Speaker 3>as there has been technology, people have turned to digital

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<v Speaker 3>machines to solve problems. My father was a mathematician and

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<v Speaker 3>I remember him coming home in the nineteen seventies with

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<v Speaker 3>a big stack of computer cards in his briefcase that

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<v Speaker 3>he used to program the main frame back the office. Today,

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<v Speaker 3>with the rise of artificial intelligence, the scale and complexity

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<v Speaker 3>of the problems technology can help us solve has jumped

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<v Speaker 3>by many orders of magnitude. You must have worked with

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<v Speaker 3>a with a million customers who are experimenting with lll ms.

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<v Speaker 3>Has there been one use case that you were like, WHOA,

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<v Speaker 3>I had no idea or just simply that's clever. I'm

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<v Speaker 3>speaking to Brian Bissel, who works out of IBM's Manhattan office.

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<v Speaker 3>He helps IBM customers discover how best to get AI

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<v Speaker 3>to work for them.

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<v Speaker 8>There is one, but I don't think I can talk

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<v Speaker 8>about it.

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<v Speaker 3>Unfortunately, Wait, wait, you can't tease me like that, can

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<v Speaker 3>you wait? Disguise disguise it for me, Just give me

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<v Speaker 3>a general.

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<v Speaker 8>It was about the ability to pull certain types of

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<v Speaker 8>information out of documents that you you wouldn't think you

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<v Speaker 8>would be able to get the model to do, and

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<v Speaker 8>be able to do that at a very large scale.

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<v Speaker 3>Bissile's point was that we are well past the stage

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<v Speaker 3>where anyone wonders whether a I can be useful. The

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<v Speaker 3>real question now is what problems do we want to

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<v Speaker 3>use it to solve? Where it can make the biggest difference,

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<v Speaker 3>And Basil saw lots of opportunities in education.

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<v Speaker 8>I have two kids, one in middle school and one

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<v Speaker 8>who just graduated high school, and I'm well aware of

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<v Speaker 8>students using things like chat GPT to do their homework.

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<v Speaker 8>And it's very easy to take tools like that and

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<v Speaker 8>even IBM's own large language models and just take a problem,

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<v Speaker 8>a piece of homework, something you want written, and drop

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<v Speaker 8>it into that and have it generate the answer for

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<v Speaker 8>you and the student. The user in that case hasn't

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<v Speaker 8>done any work, they haven't put any real thought into it.

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<v Speaker 3>To Basil, that's the wrong use of AI that's technology

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<v Speaker 3>making is dumber. What we really want is technology that

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<v Speaker 3>makes us smarter. Basil explain to me that there are

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<v Speaker 3>now two big tools being used for AI productivity, AI

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<v Speaker 3>agents and AI assistants. Let's start with AI agents. AI

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<v Speaker 3>agents can reason plan and collaborate with other AI tools

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<v Speaker 3>to autonomously perform tasks for a user. This will gave

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<v Speaker 3>me an example of how college freshmen might use an

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<v Speaker 3>AI agent.

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<v Speaker 8>As a new student, you may not know how do

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<v Speaker 8>I do with my health and wellness issue? So many

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<v Speaker 8>credits are going to get for this given class. You

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<v Speaker 8>could talk to someone and find out some of that,

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<v Speaker 8>but maybe it's a little bit sensitive and you don't

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<v Speaker 8>want to do that.

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<v Speaker 3>Bisill told me you could build an AI agent, a

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<v Speaker 3>resource for new students that helps them navigate a new campus,

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<v Speaker 3>register for classes, access the services they need, and even

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<v Speaker 3>schedule appointments on their behalf, which in turn buys them

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<v Speaker 3>more time to focus on their actual school work.

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<v Speaker 8>We can see patterns of how agents and assistants can

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<v Speaker 8>help employees and customers and end users be more productive.

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<v Speaker 8>Automate workflows are not doing certain types of repetitive work

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<v Speaker 8>over and over again. And streamlining their lives and making

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<v Speaker 8>data more accessible to them twenty four hours a day.

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<v Speaker 3>But Bissil says you can also use AI assistance in

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<v Speaker 3>the education space. AI assistants are reactive as opposed to

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<v Speaker 3>AI agents, which are proactive. AI assistants only performed tasks

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<v Speaker 3>at your request. They're programmed to answer your questions, and

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<v Speaker 3>as it turns out, AI assistants are now being used

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<v Speaker 3>to further the responsive teaching revolution, which is why I

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<v Speaker 3>found myself on a beautiful Georgia spring day not long ago,

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<v Speaker 3>on the campus of Kansas State University, sitting in a

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<v Speaker 3>classroom with two researchers, one of them Professor Dabe Lee.

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<v Speaker 3>Let's go into the journey of building this thing. You

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<v Speaker 3>started w by taking a course.

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<v Speaker 9>What was the course you took, Yeah, so it was

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<v Speaker 9>offered by Coursera. It was designed by IBM AI Foundation

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<v Speaker 9>for everyone.

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<v Speaker 3>In her AI Foundation's course, Lee learned how to build

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<v Speaker 3>an AI assistant using IBM Watson X. That course took

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<v Speaker 3>how long to take.

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<v Speaker 9>It was not to know it was like fourteen weeks.

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<v Speaker 3>Lee's idea was to train an AI assistant on classroom

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<v Speaker 3>data to play the role of sean A digital persona

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<v Speaker 3>of a nine year old who likes math but doesn't

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<v Speaker 3>always understand math, and that AI assistant she thought could

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<v Speaker 3>be used to train preservice teachers or teachers in training

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<v Speaker 3>who are preparing to enter one of the most challenging

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<v Speaker 3>professions in the modern world.

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<v Speaker 9>So when you think about the teacher education and a

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<v Speaker 9>major challenge that teacher education phase is that we need

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<v Speaker 9>children to practice with. We need instructors who will give

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<v Speaker 9>the instruction on the pedagogical skills. So when you look

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<v Speaker 9>at the education program, we have coursework in field experience,

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<v Speaker 9>and in those two areas there is something missing all

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<v Speaker 9>the time.

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<v Speaker 3>Li says that pre service teachers often lack access to

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<v Speaker 3>both students and experienced teachers during their education.

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<v Speaker 9>So what we try to resolve is that we have

0:13:22.520 --> 0:13:25.760
<v Speaker 9>this virtual student for pre service teacher to work with

0:13:26.559 --> 0:13:30.800
<v Speaker 9>so that they can practice their responsive teaching skills.

0:13:31.000 --> 0:13:35.080
<v Speaker 3>The first AI assistant Lee created is g Wu gi Wu,

0:13:35.240 --> 0:13:39.160
<v Speaker 3>emulates the persona of a nine year old third grade girl. Then,

0:13:39.200 --> 0:13:41.880
<v Speaker 3>with the help of one of her collaborators, a researcher

0:13:41.920 --> 0:13:46.199
<v Speaker 3>at Canazon named Sean English, she created two more AI assistants,

0:13:46.600 --> 0:13:51.679
<v Speaker 3>Gabriel and Noah, each of which have their own distinctive characteristics.

0:13:51.920 --> 0:13:55.160
<v Speaker 3>So how are gabriel and Noah different from.

0:13:55.080 --> 0:14:01.120
<v Speaker 9>G Wu Gabrielle? My first one is very short answered.

0:14:01.360 --> 0:14:04.240
<v Speaker 9>If you ask an open ended question, he will answer

0:14:04.280 --> 0:14:08.679
<v Speaker 9>it in a close way. So I use that characteristic.

0:14:08.760 --> 0:14:13.800
<v Speaker 9>And that's the problem that most teachers actually base. They're

0:14:13.840 --> 0:14:17.040
<v Speaker 9>asked children who are shay, who are reserved, and who

0:14:17.040 --> 0:14:21.680
<v Speaker 9>would not share much of their thoughts. So we wanted

0:14:21.760 --> 0:14:25.520
<v Speaker 9>that characteristic in some characters, and we use Gabrielle to

0:14:25.840 --> 0:14:27.000
<v Speaker 9>have that characteristic.

0:14:28.480 --> 0:14:30.960
<v Speaker 3>And Noah. What'snawah's personality?

0:14:32.320 --> 0:14:36.040
<v Speaker 6>How do he playful? Cheery, bright and energetic?

0:14:36.840 --> 0:14:39.600
<v Speaker 3>That's Sean English professor, Lee's fellow researcher.

0:14:40.120 --> 0:14:46.640
<v Speaker 9>And Jewu is articulated and kind of smart, but he

0:14:46.840 --> 0:14:48.840
<v Speaker 9>she has her own way of thinking.

0:14:49.240 --> 0:14:51.160
<v Speaker 3>I would end up spending a lot of time with

0:14:51.280 --> 0:14:54.640
<v Speaker 3>jie Wu. She's something of a character. I asked Sean

0:14:54.680 --> 0:14:57.920
<v Speaker 3>about the process of creating these AI assistants. What does

0:14:58.040 --> 0:15:03.560
<v Speaker 3>building the content side of the AI assistant entail? Sean?

0:15:03.560 --> 0:15:03.600
<v Speaker 9>What?

0:15:04.000 --> 0:15:06.480
<v Speaker 6>It sets up a series of actions, effectively, which are

0:15:07.160 --> 0:15:09.680
<v Speaker 6>response cases. You can kind of think of them as

0:15:09.960 --> 0:15:12.760
<v Speaker 6>you have a series of questions that you tie to

0:15:13.920 --> 0:15:17.720
<v Speaker 6>an intent, and then that intent has reactions from the bot,

0:15:18.040 --> 0:15:21.160
<v Speaker 6>and so effectively, if we were looking to say make

0:15:21.200 --> 0:15:23.520
<v Speaker 6>a hello action, we would have all the different ways

0:15:23.520 --> 0:15:25.880
<v Speaker 6>that people could say Hello, Hello, what's up, how you doing,

0:15:25.880 --> 0:15:26.880
<v Speaker 6>and all that kind of stuff.

0:15:27.240 --> 0:15:31.120
<v Speaker 3>Sean says, the longer the list of potential responses, the better,

0:15:31.600 --> 0:15:35.520
<v Speaker 3>But AI's responses don't just follow the list. The AI

0:15:35.560 --> 0:15:39.120
<v Speaker 3>assistant uses those suggested responses to come up with a

0:15:39.240 --> 0:15:43.120
<v Speaker 3>universe of other responses, and in that process sometimes it

0:15:43.160 --> 0:15:45.480
<v Speaker 3>comes up with things that just don't make sense.

0:15:45.560 --> 0:15:49.040
<v Speaker 6>And from a technological standpoint, while AI is a fantastic tool,

0:15:49.160 --> 0:15:51.600
<v Speaker 6>AI can hallucinate, which I mean, just give things that

0:15:51.600 --> 0:15:54.680
<v Speaker 6>it's just straight up made up. There's a famous example

0:15:54.720 --> 0:15:56.640
<v Speaker 6>of this called the three rs is where you ask

0:15:56.680 --> 0:15:59.640
<v Speaker 6>a popular large language model how many RS are in strawberry,

0:16:00.000 --> 0:16:01.960
<v Speaker 6>and it gives you the wrong answer, and he repeats

0:16:02.000 --> 0:16:04.800
<v Speaker 6>that result repetitively. You always want to have a human

0:16:05.320 --> 0:16:07.320
<v Speaker 6>interacting with the system to be able to go, hey,

0:16:07.920 --> 0:16:10.080
<v Speaker 6>that's a little crazy. I don't think that's exactly what

0:16:10.080 --> 0:16:10.920
<v Speaker 6>we're going for here.

0:16:11.560 --> 0:16:13.560
<v Speaker 3>That's why it's good to have someone like Sean English

0:16:13.560 --> 0:16:15.640
<v Speaker 3>around to step in and get the model back on track,

0:16:16.040 --> 0:16:19.200
<v Speaker 3>and over time, when the model has enough training, it's

0:16:19.280 --> 0:16:25.640
<v Speaker 3>ready for the teachers in training. One of the rollouts

0:16:25.640 --> 0:16:28.720
<v Speaker 3>of Jiwu, Gabriel, and Noah was with the teacher training

0:16:28.760 --> 0:16:30.720
<v Speaker 3>program at the University of Missouri.

0:16:31.040 --> 0:16:33.400
<v Speaker 10>I was just kind of excited to see what the

0:16:33.480 --> 0:16:35.880
<v Speaker 10>program was and what it was going to be doing.

0:16:36.360 --> 0:16:39.400
<v Speaker 3>This is Logan Hovis, a junior at Missouri on the

0:16:39.440 --> 0:16:41.760
<v Speaker 3>path to becoming an elementary school teacher.

0:16:42.160 --> 0:16:44.240
<v Speaker 11>Obviously a little skeptical when he said it was so

0:16:44.520 --> 0:16:47.640
<v Speaker 11>to you know, be like talking to a student. You're like,

0:16:47.640 --> 0:16:50.040
<v Speaker 11>there's no way this AI thing is going to totally

0:16:50.080 --> 0:16:52.760
<v Speaker 11>sound like a second grader or a third grader, Like

0:16:52.800 --> 0:16:55.360
<v Speaker 11>it's going to sound like an adult, or it's going

0:16:55.400 --> 0:16:57.240
<v Speaker 11>to sound like a robot that knows all the answers.

0:16:57.760 --> 0:17:00.480
<v Speaker 10>And it really didn't. It really was like talking to

0:17:00.520 --> 0:17:00.880
<v Speaker 10>a child.

0:17:00.920 --> 0:17:03.480
<v Speaker 11>It was very very well developed in the way that

0:17:03.520 --> 0:17:05.600
<v Speaker 11>you really sit there and you feel like you're talking

0:17:05.600 --> 0:17:06.120
<v Speaker 11>to a kid.

0:17:06.720 --> 0:17:09.920
<v Speaker 3>Her point wasn't that Jiwu and her fellow avatars were

0:17:09.960 --> 0:17:13.720
<v Speaker 3>equivalent to real kids. Of course not, but for someone

0:17:13.840 --> 0:17:16.760
<v Speaker 3>starting out, someone who was already nervous about being plunged

0:17:16.760 --> 0:17:19.480
<v Speaker 3>into a classroom of nine year olds, Jeewu was like

0:17:19.520 --> 0:17:21.400
<v Speaker 3>a warm up before a baseball game.

0:17:21.800 --> 0:17:23.919
<v Speaker 11>What I can think of is like, you know how

0:17:24.320 --> 0:17:26.600
<v Speaker 11>when you're at batting practice for baseball or softball, you

0:17:26.640 --> 0:17:29.560
<v Speaker 11>have those automatic pitchers that throw them because you're working

0:17:29.640 --> 0:17:32.280
<v Speaker 11>on your skill as the hitter. What can I do differently?

0:17:32.280 --> 0:17:35.320
<v Speaker 11>What am I doing wrong? But that doesn't replace the

0:17:35.359 --> 0:17:37.080
<v Speaker 11>game and what you do in a game. But this

0:17:37.200 --> 0:17:40.000
<v Speaker 11>is you getting to practice your own skills to be

0:17:40.000 --> 0:17:41.480
<v Speaker 11>better when you go in a game. And I think

0:17:41.520 --> 0:17:44.600
<v Speaker 11>that's kind of what the AI software feels like for us.

0:17:46.440 --> 0:17:49.119
<v Speaker 3>In batting practice, the pitches don't come as hard and

0:17:49.160 --> 0:17:51.679
<v Speaker 3>fast as the pitch is in a real game, but

0:17:51.720 --> 0:17:53.560
<v Speaker 3>you get to stand at the plate and the pitcher

0:17:53.640 --> 0:17:57.320
<v Speaker 3>throws you dozens of balls over and over again in

0:17:57.359 --> 0:17:59.959
<v Speaker 3>a concentrated block that allows you to work on your

0:18:00.160 --> 0:18:02.760
<v Speaker 3>swing closely and carefully.

0:18:03.320 --> 0:18:05.760
<v Speaker 10>There's a lot less stimulus going on around because the

0:18:05.800 --> 0:18:08.560
<v Speaker 10>classroom is very very busy. It's wonderful, it's beautiful, but

0:18:08.600 --> 0:18:11.080
<v Speaker 10>it's very very busy, so sometimes it's hard to keep

0:18:11.600 --> 0:18:14.880
<v Speaker 10>you know, that focus in on the tasks that they're

0:18:14.920 --> 0:18:17.479
<v Speaker 10>doing at hand, and also in the teacher setting, you're

0:18:17.520 --> 0:18:20.160
<v Speaker 10>also kind of always looking around making sure that other

0:18:20.200 --> 0:18:22.240
<v Speaker 10>students are doing what they're supposed to be doing, but

0:18:22.320 --> 0:18:24.440
<v Speaker 10>also like if they need any help, if everything's going

0:18:24.480 --> 0:18:29.760
<v Speaker 10>okay in the classroom. So being on the Jiwu chat,

0:18:30.240 --> 0:18:32.119
<v Speaker 10>it was just nice that you didn't have to do

0:18:32.280 --> 0:18:34.600
<v Speaker 10>any of the extra work to keep the focus on there,

0:18:35.040 --> 0:18:38.600
<v Speaker 10>and it also felt you did have to feel the

0:18:38.640 --> 0:18:42.240
<v Speaker 10>student's nervousness of being one on one with you, and

0:18:42.440 --> 0:18:44.800
<v Speaker 10>also as a teacher, it was a lot less pressure

0:18:44.840 --> 0:18:47.520
<v Speaker 10>too because I was like, Okay, I'm taking this series.

0:18:47.560 --> 0:18:49.840
<v Speaker 10>This is a student I'm questioning, but.

0:18:49.800 --> 0:18:52.399
<v Speaker 11>I also know I'm probably not going to hurt someone's

0:18:52.400 --> 0:18:55.040
<v Speaker 11>feelings right now, and that's terrifying to think I'm going

0:18:55.080 --> 0:18:58.640
<v Speaker 11>to ask the wrong question and upset the child because

0:18:58.680 --> 0:18:59.479
<v Speaker 11>I've done that.

0:19:00.440 --> 0:19:02.879
<v Speaker 3>We think of the typical use of AI as a

0:19:02.920 --> 0:19:05.680
<v Speaker 3>tool for speeding things up. That's what we always hear

0:19:05.960 --> 0:19:08.879
<v Speaker 3>that the introduction of AI to problem X gave an

0:19:08.880 --> 0:19:13.159
<v Speaker 3>answer in minutes when solving problem X used to take weeks.

0:19:13.720 --> 0:19:17.640
<v Speaker 3>But we shouldn't forget another use that it allows us

0:19:17.960 --> 0:19:21.360
<v Speaker 3>to slow things down. Hoves, if she wanted to, could

0:19:21.359 --> 0:19:24.560
<v Speaker 3>spend a whole weekend practicing with ji Wu. A real

0:19:24.640 --> 0:19:27.320
<v Speaker 3>nine year old will get frustrated on board with the

0:19:27.320 --> 0:19:31.320
<v Speaker 3>fumbling novice after ten minutes, but gi Wu ji Wu

0:19:31.480 --> 0:19:34.320
<v Speaker 3>will happily answer questions for as long as it takes

0:19:34.320 --> 0:19:36.920
<v Speaker 3>for the people who want to learn to be responsive

0:19:37.520 --> 0:19:41.760
<v Speaker 3>to learn how to be responsive. At the end of

0:19:41.800 --> 0:19:45.280
<v Speaker 3>my time at Kennesas State, Sean and Dabe led me

0:19:45.359 --> 0:19:48.320
<v Speaker 3>to a small table where Dabe had set up her laptop.

0:19:48.920 --> 0:19:51.240
<v Speaker 3>In the corner of the screen was a chat box

0:19:51.520 --> 0:19:53.960
<v Speaker 3>of the sort we've all seen and used a thousand times.

0:19:54.720 --> 0:19:58.240
<v Speaker 3>Ji Wu began. She had been given a math problem.

0:19:58.800 --> 0:20:04.400
<v Speaker 4>Rutle, who are of three fourth cup of a flower

0:20:04.720 --> 0:20:09.480
<v Speaker 4>to the ball thanks to the added another three six

0:20:09.680 --> 0:20:14.480
<v Speaker 4>is cup. It's a total amount of flower the use

0:20:15.040 --> 0:20:20.240
<v Speaker 4>greater or dan or a less than one cup? How

0:20:20.320 --> 0:20:21.560
<v Speaker 4>much flower.

0:20:21.280 --> 0:20:22.120
<v Speaker 10>They can use.

0:20:22.520 --> 0:20:25.600
<v Speaker 3>That's a simulation of Giewu speaking. We pause it for

0:20:25.600 --> 0:20:31.080
<v Speaker 3>a second. So Jewu is trying to solve this problem.

0:20:31.160 --> 0:20:33.760
<v Speaker 3>And the first thing she does is she draws a

0:20:33.840 --> 0:20:37.440
<v Speaker 3>rectangle on the screen. This is a common tactic of

0:20:37.480 --> 0:20:41.600
<v Speaker 3>nine year olds try to visualize the fractions. And she

0:20:41.680 --> 0:20:47.040
<v Speaker 3>divides it into four pieces. And now she's gonna color

0:20:47.119 --> 0:20:49.760
<v Speaker 3>in three of the four pieces. Yes, so she's representing

0:20:49.760 --> 0:20:52.760
<v Speaker 3>this is quite good. She's representing three quarters on the screen.

0:20:54.440 --> 0:20:58.080
<v Speaker 4>This is three sixes.

0:21:00.080 --> 0:21:05.520
<v Speaker 3>So now Jiwu does another rectangle with six boxes and

0:21:05.600 --> 0:21:06.840
<v Speaker 3>colors in three of them.

0:21:07.160 --> 0:21:13.960
<v Speaker 4>Okay, together makes sikes going off.

0:21:15.560 --> 0:21:19.520
<v Speaker 3>So then she counts up all the colored boxes and

0:21:19.560 --> 0:21:22.879
<v Speaker 3>that's her numerator, and counts up the total number of

0:21:22.880 --> 0:21:26.520
<v Speaker 3>boxes and that's her denominator. Ji Wu had counted the

0:21:26.560 --> 0:21:30.160
<v Speaker 3>colored boxes and landed on an answer. When you add

0:21:30.400 --> 0:21:33.080
<v Speaker 3>three quarters of a cup and three sixths of a cup,

0:21:33.680 --> 0:21:36.800
<v Speaker 3>you get six tenths of a cup. So, according to

0:21:36.880 --> 0:21:39.800
<v Speaker 3>ji Wu, Martin has less than one cup. And she

0:21:39.920 --> 0:21:41.040
<v Speaker 3>thinks she solved the problem.

0:21:41.200 --> 0:21:43.879
<v Speaker 9>Yes, okay, so it's less than one cup.

0:21:44.200 --> 0:21:47.480
<v Speaker 3>Yeah, so she says it's less than one cup. Now,

0:21:47.560 --> 0:21:50.480
<v Speaker 3>oh my god, this is hard. So the question is

0:21:50.520 --> 0:21:53.880
<v Speaker 3>what do I, as a teacher say to Jiwu. We

0:21:53.880 --> 0:21:57.000
<v Speaker 3>were off. The rules were simple. I couldn't give ji

0:21:57.040 --> 0:21:59.560
<v Speaker 3>Wu the answer or explain to her what she was

0:21:59.560 --> 0:22:02.520
<v Speaker 3>doing wrong. I had to be Deborah Ball. I had

0:22:02.520 --> 0:22:05.879
<v Speaker 3>to help her find the way herself. The chat box

0:22:06.000 --> 0:22:08.040
<v Speaker 3>in the corner of the screen was waiting for my

0:22:08.080 --> 0:22:11.359
<v Speaker 3>first question. I thought for a moment and started typing,

0:22:11.680 --> 0:22:14.720
<v Speaker 3>do you think the boxes in the red rectangle are

0:22:14.760 --> 0:22:17.800
<v Speaker 3>the same size as the boxes in the blue rectangle.

0:22:18.640 --> 0:22:21.040
<v Speaker 3>Then I turned to Sean and dabey, is that a

0:22:21.040 --> 0:22:21.560
<v Speaker 3>good question?

0:22:21.800 --> 0:22:23.280
<v Speaker 2>Yeah, serious thing.

0:22:24.280 --> 0:22:25.719
<v Speaker 9>Yeah, that's a good question.

0:22:26.240 --> 0:22:30.359
<v Speaker 3>Jewu doesn't mess around. She answers immediately. So Ju says,

0:22:30.359 --> 0:22:32.560
<v Speaker 3>the blue and red pieces are not the same sizes.

0:22:33.359 --> 0:22:37.639
<v Speaker 9>Oh so you understand now, gu knows that side differences.

0:22:39.600 --> 0:22:40.640
<v Speaker 3>She's pretty smart here.

0:22:40.800 --> 0:22:41.480
<v Speaker 9>Yeah.

0:22:41.600 --> 0:22:44.320
<v Speaker 3>Then I asked, if they are not the same size,

0:22:44.640 --> 0:22:47.960
<v Speaker 3>do you think you can add them together? Jiwu answered

0:22:48.000 --> 0:22:51.880
<v Speaker 3>right away. Jiwu says, I have learned that I could

0:22:51.920 --> 0:22:54.920
<v Speaker 3>add any numbers in grade two. So three p three

0:22:55.000 --> 0:22:56.720
<v Speaker 3>is six and four to six is ten.

0:22:57.040 --> 0:23:01.480
<v Speaker 9>Yeah, so she is using the knowledge of edge intiquers

0:23:01.520 --> 0:23:03.280
<v Speaker 9>into adding fractions.

0:23:03.840 --> 0:23:07.760
<v Speaker 3>Now I'm stumped. So now I have to somehow lead

0:23:07.880 --> 0:23:10.439
<v Speaker 3>her to figure out a way to get her to

0:23:10.520 --> 0:23:15.200
<v Speaker 3>understand that we're dealing with a different kind of problem,

0:23:15.400 --> 0:23:18.640
<v Speaker 3>a harder problem. Amy Robertson had told me that learning

0:23:18.640 --> 0:23:22.399
<v Speaker 3>how to do responsive teaching properly was really hard, and

0:23:22.440 --> 0:23:25.399
<v Speaker 3>now I understood why. I had to put my mind

0:23:25.760 --> 0:23:27.840
<v Speaker 3>inside the mind of a nine year old. I had

0:23:27.880 --> 0:23:31.399
<v Speaker 3>to internalize her knowledge base and assumptions and keep in mind,

0:23:31.720 --> 0:23:35.199
<v Speaker 3>I haven't been nine for a very long time. I

0:23:35.280 --> 0:23:38.480
<v Speaker 3>honestly had no idea what to say next. I thought

0:23:38.480 --> 0:23:41.040
<v Speaker 3>for a moment, I asked what I quickly realized was

0:23:41.040 --> 0:23:44.800
<v Speaker 3>a hopelessly convoluted question. Dobby and Sean had built a

0:23:44.800 --> 0:23:49.080
<v Speaker 3>mentor into the system, an experienced, responsive teacher who supervises

0:23:49.080 --> 0:23:52.280
<v Speaker 3>the session and offers advice. My mentor noticed that I

0:23:52.320 --> 0:23:58.800
<v Speaker 3>was struggling, told me to simplify my question. Grader Dobby

0:23:58.880 --> 0:24:01.359
<v Speaker 3>was trying to help me too, She suggested, why not

0:24:01.520 --> 0:24:05.000
<v Speaker 3>just ask ji Wu if three quarters is bigger or

0:24:05.040 --> 0:24:06.200
<v Speaker 3>smaller than one half?

0:24:06.600 --> 0:24:10.040
<v Speaker 9>So we are trying to help her to think about

0:24:10.119 --> 0:24:12.720
<v Speaker 9>faction in a more conceptual way.

0:24:12.760 --> 0:24:17.720
<v Speaker 3>This time, Jiwu understood. She wrote back, three quarters is

0:24:17.880 --> 0:24:21.520
<v Speaker 3>larger than one half? I wrote back, is three sixths

0:24:21.520 --> 0:24:25.879
<v Speaker 3>of a cup bigger or smaller than one half? Jewu said,

0:24:26.520 --> 0:24:27.320
<v Speaker 3>I'm confused.

0:24:27.680 --> 0:24:29.880
<v Speaker 2>Oh no, I've confused, gi Wu.

0:24:30.040 --> 0:24:34.720
<v Speaker 9>But it's good she's understanding. She's realizing her misconception. So

0:24:34.920 --> 0:24:35.920
<v Speaker 9>she's getting confused.

0:24:35.920 --> 0:24:38.240
<v Speaker 3>She says, I'm confused. Three quarters is pretty close to

0:24:38.280 --> 0:24:40.640
<v Speaker 3>one and adding three six would make it go over one.

0:24:42.200 --> 0:24:43.640
<v Speaker 2>Oh, so she's got the answer.

0:24:43.840 --> 0:24:46.960
<v Speaker 3>Yeah, But then she says, but there are six pieces

0:24:46.960 --> 0:24:48.520
<v Speaker 3>out of ten, which is less than one, so I

0:24:48.520 --> 0:24:49.120
<v Speaker 3>don't get it.

0:24:49.640 --> 0:24:53.280
<v Speaker 9>So she's the point that, oh this, I have something

0:24:53.400 --> 0:24:55.359
<v Speaker 9>wrong here. That's a good sign.

0:24:55.840 --> 0:24:56.560
<v Speaker 3>She's getting there.

0:24:56.600 --> 0:24:57.960
<v Speaker 9>Yeah, she's getting there, but.

0:24:57.880 --> 0:25:01.080
<v Speaker 3>I still have to get her. She has to get

0:25:01.240 --> 0:25:02.600
<v Speaker 3>the six pieces out of ten.

0:25:02.560 --> 0:25:03.160
<v Speaker 2>Out of her head.

0:25:03.359 --> 0:25:06.920
<v Speaker 3>Yeah, I have no idea how to do that? What

0:25:06.320 --> 0:25:10.480
<v Speaker 3>he and she thinks she's confused when she has Actually

0:25:11.600 --> 0:25:14.439
<v Speaker 3>she's figured out the answer. Yeah, she did, So we

0:25:14.480 --> 0:25:18.120
<v Speaker 3>have advance. Even in my stumbling and bumbling, we've made

0:25:18.200 --> 0:25:18.960
<v Speaker 3>some progress, and.

0:25:19.119 --> 0:25:19.960
<v Speaker 6>Very notable progress.

0:25:26.040 --> 0:25:28.520
<v Speaker 3>My conversation with jie Wu went on for some time,

0:25:28.800 --> 0:25:32.120
<v Speaker 3>and eventually I got there. Jie Wu found her way

0:25:32.160 --> 0:25:35.360
<v Speaker 3>to the right answer. She said, I have more than

0:25:35.359 --> 0:25:38.320
<v Speaker 3>one cup of flower. The mentor chimed in. I got

0:25:38.320 --> 0:25:40.840
<v Speaker 3>a little emoji that made me feel good, And when

0:25:40.840 --> 0:25:44.000
<v Speaker 3>it was over, I realized two things. The first was

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<v Speaker 3>I needed more batting practice, much more, and that batting

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<v Speaker 3>practice was really really easy to do, because someone has

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<v Speaker 3>gone to the trouble of building me my very own

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<v Speaker 3>baseball diamond and given me a pitcher who had thrown

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<v Speaker 3>me baseballs all day long. The second thought was that

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<v Speaker 3>I've been thinking about AI all wrong. I have interpreted

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<v Speaker 3>a lot of the talk about the promise of AI

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<v Speaker 3>to be about replacing human expertise. I had actually thought

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<v Speaker 3>when I first heard about Dabe's project that that's what

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<v Speaker 3>Dabe and Sean were doing, creating an AI to teach

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<v Speaker 3>students by passing the teacher altogether. But if you did

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<v Speaker 3>it that way, you had missed the magic of the classroom.

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<v Speaker 3>Remember Eleanor Duckworth's quote, the goal of education is for

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<v Speaker 3>students to have wonderful ideas and have a good time

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<v Speaker 3>having them. I think we often focus on the first

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<v Speaker 3>part of that formulation, the wonderful ideas, but neglect the second,

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<v Speaker 3>the good time having them. Real learning is born in pleasure,

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<v Speaker 3>in community, in playful discussion, in a group of kids

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<v Speaker 3>coming together to solve a problem, and all of that

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<v Speaker 3>magic only comes from human interaction from a teacher who

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<v Speaker 3>is skilled enough to inspire a class of nine year olds.

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<v Speaker 3>We don't want AI assistants to replace the teacher. We

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<v Speaker 3>want AI assistants to help teachers turn themselves into even

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<v Speaker 3>better teachers. Smart Talks with IBM is produced by Matt Romano,

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<v Speaker 3>Amy Gaines McQuaid Lucy Sullivan and Jake Harper. We're edited

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<v Speaker 3>by Lacy Roberts, Engineering by Nina Bird Lawrence, mastering by

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<v Speaker 3>Sarah Brugerer. Music by Gramoscope. Special thanks to Tatiana Lieberman

0:27:39.800 --> 0:27:43.240
<v Speaker 3>and Cassidy Meyer. Smart Talks with IBM is a production

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<v Speaker 3>of Pushkin Industries and Ruby Studio at iHeartMedia. To find

0:27:47.840 --> 0:27:52.600
<v Speaker 3>more Pushkin podcasts, listen on the iHeartRadio app, Apple Podcasts,

0:27:52.680 --> 0:27:56.359
<v Speaker 3>or wherever you get your podcasts. I'm Malcolm Gabo. This

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<v Speaker 3>is a paid advertisement from IBM. The conversations on this

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<v Speaker 3>podcast don't necessarily represent IBM's positions, strategies, or opinions.