WEBVTT - They Founded a Company as Teens. Now They’re Predicting the Future - The Story

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<v Speaker 1>Welcome to tech stuff. I'm os Vloschen. Every year we

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<v Speaker 1>spend billions of dollars asking real humans for their opinions

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<v Speaker 1>to predict how groups of people behave On a larger scale,

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<v Speaker 1>surveys are the foundation of political strategy, marketing, and produge innovation.

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<v Speaker 1>So what happens when you stop asking humans what they

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<v Speaker 1>think and start simulating their responses? Today I'm joined by

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<v Speaker 1>cam Think and Ned Coo, the founders of Aru. At

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<v Speaker 1>the ages of twenty and twenty one, they've built a

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<v Speaker 1>billion dollar simulation engine that uses thousands of AI powered

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<v Speaker 1>digital twins to deliver behavioral predictions for everyone from Ernst

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<v Speaker 1>and Young to Spindriff, Cam Ned, Welcome to text stuff.

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<v Speaker 2>Thank you for having us having us.

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<v Speaker 1>Thanks you very very excited. Tell me about the name.

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<v Speaker 1>How did you choose it?

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<v Speaker 2>Yeah? Well, Uru is the place in Egyptian mythology where

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<v Speaker 2>all the worlds meet, and given we simulate human behavior,

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<v Speaker 2>we simulate all these worlds. It makes a lot of sense.

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<v Speaker 2>But it's also the oldest trick in the book. So

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<v Speaker 2>you know, Auru starts at two a's at the top

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<v Speaker 2>the top of every alphabetical list.

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<v Speaker 3>The Yellow Pages trick you know, triple A plumbing, all

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<v Speaker 3>those sorts of things. You look at any of our investors'

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<v Speaker 3>websites and you see us and then Airbnb, which we

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<v Speaker 3>think is the proper order. I'm just kidding.

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<v Speaker 1>That's very very good, Am I right in thinking, or

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<v Speaker 1>at least is Wikipedia right in thinking that to get

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<v Speaker 1>into Uru, that your heart has to be weighed? That

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<v Speaker 1>is true, That is true. Are you in the business

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<v Speaker 1>of weighing hots?

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<v Speaker 2>I think by so, I think by technicality, really is

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<v Speaker 2>Uru is the place that describes the field of reads, right.

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<v Speaker 1>So we are just kind of a heaven, shall we say,

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<v Speaker 1>an ancient Egypt?

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<v Speaker 3>Yeah, exactlytopia almost.

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<v Speaker 2>This is, by the way, this is why r dot

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<v Speaker 2>com our domain cost us so much, because I only

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<v Speaker 2>learned afterwards that anything that has anything to do with heaven,

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<v Speaker 2>like any domain, like our fortune, because it's really easy

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<v Speaker 2>to bring something that's being positive. But we are not

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<v Speaker 2>in the business of waite arts. I don't know if

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<v Speaker 2>that would be as important for the global economy.

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<v Speaker 1>So, because I was thinking, in a sense, you are

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<v Speaker 1>definitely not judging people, but in a sense you are.

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<v Speaker 1>You're looking into the digital arts, or at least trying

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<v Speaker 1>to distill how real people might behave from people you've simulated.

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<v Speaker 3>No, I think it's a it's interesting, and we like

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<v Speaker 3>things that are thematic and actually mean things. I think

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<v Speaker 3>there's a lot of tech companies nowadays that have names

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<v Speaker 3>that don't really don't really mean much.

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<v Speaker 1>So all the ones around Tolkien were taking.

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<v Speaker 3>Exactly and the ones from Dune and the ones from

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<v Speaker 3>Lord of the Rings, and it's, ah, well, there we

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<v Speaker 3>go to mythology. You know, you gotta pull one.

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<v Speaker 1>I want to sort of get to how aru actually works.

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<v Speaker 1>But I saw the article about you two in the

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<v Speaker 1>Wall Street Journal or you three, actually your third co

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<v Speaker 1>founder is not here, and you know, basically the teenage

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<v Speaker 1>teenage founders of a billion dollar company. And I thought

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<v Speaker 1>it was a very fascinating and cool story. And I'm

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<v Speaker 1>a huge tennis and it's been kind of interesting for

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<v Speaker 1>me to observe how Djokovic, Nadal and Federer cast this long,

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<v Speaker 1>fifteen year shadow over the game of tennis where the

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<v Speaker 1>kind of next gen couldn't emerge. And it wasn't until

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<v Speaker 1>Nadal and Federer left the scene and Djokovic started to

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<v Speaker 1>age that Ciner and.

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<v Speaker 3>Al Karaz emerged, you know, a lot of people say,

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<v Speaker 3>Cameron looks like by the way, Yeah, I like that.

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<v Speaker 1>So, I mean, you know, it's somewhat of a parallel

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<v Speaker 1>with the tech industry. Right before the twenty twenty three

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<v Speaker 1>chat GPT moment and the diffusion of llms, basically, most

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<v Speaker 1>people with strong technical skills would go and work in

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<v Speaker 1>corporate jobs at like Facebook and Google and Amazon. Yeah,

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<v Speaker 1>and then something changed, and you and the censor at

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<v Speaker 1>the vanguard of that something that changed.

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<v Speaker 2>I think what happened is, for like a really long time,

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<v Speaker 2>you had people who were very technical getting paid a

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<v Speaker 2>lot of money to work, largely like kushy jobs. Right

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<v Speaker 2>right now, we have this perception of Silicon Valley nine ninety.

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<v Speaker 1>Six, like all this stuff, correct engineers.

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<v Speaker 2>Yeah, it wasn't that way for the longest time. I mean,

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<v Speaker 2>if you go back, like even five years in history

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<v Speaker 2>to twenty twenty one, Silicon Valley was where people drank

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<v Speaker 2>beer during the work day and played ping pong, you know,

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<v Speaker 2>at four o'clock in the afternoon. It isn't like that anymore,

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<v Speaker 2>because I think what happened is people got actually attracted

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<v Speaker 2>to the idea of hard work. Right It's like this

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<v Speaker 2>backlash against what was once a work culture of like

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<v Speaker 2>go work ten hours twenty hours a week of productive

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<v Speaker 2>time and then not spend the rest of your time

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<v Speaker 2>doing as many productive things. People want to work hard,

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<v Speaker 2>and I think that changed.

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<v Speaker 3>I mean, with a barrier entry to building a business

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<v Speaker 3>being so so much lower, so many things has changed, right.

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<v Speaker 3>I don't think it's just young people being able to

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<v Speaker 3>do it. I think it's also the people who are

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<v Speaker 3>at the top of the fields also have changed a lot.

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<v Speaker 3>Like something Cameron and I discuss a substantial amount is

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<v Speaker 3>you know, where is this generation's you know, Steve jobs

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<v Speaker 3>or those sorts of areas. And it's actually part of

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<v Speaker 3>our thesis around this space is that people have and

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<v Speaker 3>had to rally around a singular lumin area as much

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<v Speaker 3>because capital has been so much more accessible. Right, So

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<v Speaker 3>it's not just as part of language models. I think

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<v Speaker 3>it's a state of the you know, overall economy and

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<v Speaker 3>things that have changed that have allowed it to happen.

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<v Speaker 3>But it's very interesting. Nonetheless, Yeah, it is interesting.

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<v Speaker 1>Do you think it's like a stylistic thing that your

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<v Speaker 1>generation want to work hard or do you think it's

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<v Speaker 1>an opportunity thing that like if you work hard, you

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<v Speaker 1>can be net and Cam and get a big Unicorn

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<v Speaker 1>founders before you're twenty one.

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<v Speaker 2>I actually think it's I think it's a bifurcation, right,

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<v Speaker 2>Like I think you have a population of people who

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<v Speaker 2>work really hard, and that might be like the top

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<v Speaker 2>death style. But what just happened is like the distribution

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<v Speaker 2>of how hard people work has widened so much, so

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<v Speaker 2>like just as much as in my high school class,

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<v Speaker 2>there are a bunch of kids who, like maybe ten

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<v Speaker 2>fifteen kids who worked extremely hard orderly. You know, I

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<v Speaker 2>was not in the top performing in my high school class.

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<v Speaker 2>Actually proud to announce that I was thirty third rank

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<v Speaker 2>out of one hundred and eight.

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<v Speaker 1>You were high school together, what were you?

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<v Speaker 3>Probably much lower. It's very difficult for me to focus

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<v Speaker 3>on things I don't care about, so you know, it's.

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<v Speaker 2>But you had like ten to fifteen, maybe twenty kids

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<v Speaker 2>who would like go study six hours and they would

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<v Speaker 2>be totally happy to do that, and on the contra,

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<v Speaker 2>like the next eighty kids just did not want to

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<v Speaker 2>put all the work in. And I think you see

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<v Speaker 2>that consistently where it's like there's this really high visibility

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<v Speaker 2>group of people who work a lot, but remember, there

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<v Speaker 2>are tons of software engineers at legacy businesses who don't

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<v Speaker 2>work as much as like the high visibility group of people.

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<v Speaker 2>That is like a very small small group of people

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<v Speaker 2>in comparison to like broader software engineering is a category.

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<v Speaker 1>How do you think about your paid group? I mean,

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<v Speaker 1>do you know the other twenty eighth year old Unicorn founders?

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<v Speaker 1>Do you associate with them?

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<v Speaker 3>Or?

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<v Speaker 1>I mean you're in New York and most are in

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<v Speaker 1>San Francisco, which is a difference, right, Like, what's your

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<v Speaker 1>reflection on the culture that's emerging around around that? I

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<v Speaker 1>love the idea of Steve Jobs no longer being a

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<v Speaker 1>cultural reference point because the structure of how capitalist deploy

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<v Speaker 1>is different. That's really interesting. But how do you think

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<v Speaker 1>about the group you know?

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<v Speaker 2>I'm curious for Ninn's thoughts as well. I really really

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<v Speaker 2>think the fact that more people know that is a

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<v Speaker 2>pathway that is open to them is brilliant. I think

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<v Speaker 2>that's incredible, right, like one hundred percent people should go

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<v Speaker 2>do what they want. I do think some of the

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<v Speaker 2>current environment has created people who are not in this

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<v Speaker 2>because they're missionaries, but are instead in this industry because

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<v Speaker 2>they're mercenaries and not to say that that is like

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<v Speaker 2>the founders of other unicorns or other young people. But

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<v Speaker 2>I just see a lot of people now who I

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<v Speaker 2>think go to tech because not of a mission, not

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<v Speaker 2>because they think it's like important philosophically important for the world,

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<v Speaker 2>but instead because tech is like the next highest opportunity

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<v Speaker 2>earning category, like finance was in the nineteen eighties. And

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<v Speaker 2>I think shifting away from that is going to be

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<v Speaker 2>interesting because the pendulum will always come back around.

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<v Speaker 3>No, I agree entirely with that. I also think, to

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<v Speaker 3>the same extent Cameron mentioned, you've also seen like the

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<v Speaker 3>pliferation of so many different industries, not just tech, and

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<v Speaker 3>people saying, oh, I can actually make a business. Ow's

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<v Speaker 3>something I like, And it's become infinitely easier to monetize

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<v Speaker 3>right as like a very small business across so many

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<v Speaker 3>different channels, whether it's e commerce, whether that's you know,

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<v Speaker 3>starting a tiny little brand and CpG or whatever may be.

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<v Speaker 3>So I don't think it's a trend that's just in tech.

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<v Speaker 3>I do think people are a lot more public about it,

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<v Speaker 3>but it's been interesting to see. Nonetheless, I mean, we

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<v Speaker 3>have friends that also dropped out of university to start

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<v Speaker 3>schools and have had other companies that have been starting,

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<v Speaker 3>you know, starting very very young, and I think there

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<v Speaker 3>was this large sort of cultural shift. Cameron noted about,

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<v Speaker 3>you know, silkon Valian, it's perception prior, it's now in

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<v Speaker 3>some ways like sexy to be a tech founder. So

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<v Speaker 3>I think you've a lot of people who whose hearts

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<v Speaker 3>really aren't in it and these sorts of elements who

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<v Speaker 3>are going after it. And you know, like anything in

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<v Speaker 3>the world that you commit to not fully is things

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<v Speaker 3>have repercussions.

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<v Speaker 1>There's also an accessibility thing, right, Like your third co

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<v Speaker 1>founder is not here. I think when you Will started

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<v Speaker 1>you were nineteen, you were eighteen, and he was fifteen yep,

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<v Speaker 1>which is kind of remarkable. But he reached out and

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<v Speaker 1>basically said you were an accelerator program, can I get

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<v Speaker 1>your advice? And then you left the call basically with

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<v Speaker 1>him as a third co founders That might probably have

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<v Speaker 1>a simplified but it.

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<v Speaker 2>Was pretty close to that. He called them me on

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<v Speaker 2>LinkedIn and he just said, I'm applying to this accelerator,

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<v Speaker 2>can I have your advice on my application? I don't

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<v Speaker 2>even check my LinkedIn dms that often. I certainly didn't

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<v Speaker 2>when I was eighteen, I mean, you know what I've

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<v Speaker 2>been doing on LinkedIn, And so we ended up scheduling

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<v Speaker 2>a thirty minute zoom call. We spoke for two and

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<v Speaker 2>a half hours, and I called Ned immediately afterwards and

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<v Speaker 2>I said to Ned, I've just met the smartest person

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<v Speaker 2>I've ever met in my life. And that was the moment.

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<v Speaker 2>More or less immediately, I think the three of us

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<v Speaker 2>hopped on a call later that night and we were like,

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<v Speaker 2>screw it, We're starting a company together. I mean, Nut

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<v Speaker 2>and I were about to sell our previous business. John

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<v Speaker 2>literally dropped out of high school and we set everything

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<v Speaker 2>down and said, is, while we're passionate about.

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<v Speaker 1>What was the vision you laid out to him? And

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<v Speaker 1>what was it that he said in response that made

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<v Speaker 1>you think he was the most intelligent person you ever met.

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<v Speaker 2>Well, at the time, he actually was writing a paper

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<v Speaker 2>focused on RAG for healthcare agents, so this space I was,

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<v Speaker 2>Nett and I were in digital health as well, and

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<v Speaker 2>so I remember reading it and thinking to myself, Wow,

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<v Speaker 2>like just reading these benchmarks, If these benchmarks are real,

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<v Speaker 2>it was a material improvement in the quality of models,

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<v Speaker 2>specifically for retrieving like medical evidence and clinical studies. At

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<v Speaker 2>that time it was called heel actually hal and reading that,

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<v Speaker 2>I was just like, wow, this is insane. I spoke

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<v Speaker 2>to him about it, and I was kind of digging

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<v Speaker 2>in and I was like, well, it seems really real.

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<v Speaker 2>So like a fifteen year old living in a dorm

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<v Speaker 2>at a boarding school in like rural Massachusetts who's from

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<v Speaker 2>New Hampshire is able to best the labs and that

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<v Speaker 2>was incredible, And so all of us randomly having a

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<v Speaker 2>digital health background, but then we also all shared this

0:10:35.240 --> 0:10:38.840
<v Speaker 2>vision of population research. John was like an original population

0:10:38.920 --> 0:10:42.360
<v Speaker 2>researcher when he probably also called dm'd its way into

0:10:42.440 --> 0:10:45.079
<v Speaker 2>a lab at Tufts and a lab at MIT doing

0:10:45.160 --> 0:10:47.320
<v Speaker 2>city science and population demographic research.

0:10:47.679 --> 0:10:49.199
<v Speaker 1>But did you already have the idea for.

0:10:51.040 --> 0:10:54.920
<v Speaker 3>Something that was developed in its current manifestation together, right,

0:10:54.960 --> 0:10:57.600
<v Speaker 3>But in the idea of understanding and simulating populations. It's

0:10:57.640 --> 0:10:59.760
<v Speaker 3>something we thought about for a while, but our own

0:10:59.800 --> 0:11:03.000
<v Speaker 3>it's manifestation was certainly something that we developed together, which

0:11:03.040 --> 0:11:03.640
<v Speaker 3>I think is cool.

0:11:03.760 --> 0:11:06.320
<v Speaker 2>I think it was October twenty twenty three we started

0:11:06.320 --> 0:11:09.120
<v Speaker 2>talking about predicting behavior for the first time, and I

0:11:09.120 --> 0:11:10.800
<v Speaker 2>think from there on at it was something that just

0:11:10.840 --> 0:11:12.079
<v Speaker 2>completely consumed us.

0:11:12.200 --> 0:11:15.680
<v Speaker 1>See you mentioned missionaries versus mercenaries. What is the mission

0:11:16.080 --> 0:11:16.400
<v Speaker 1>for us?

0:11:16.400 --> 0:11:18.679
<v Speaker 2>It's predict the future. I think it's really simple. If

0:11:18.720 --> 0:11:22.040
<v Speaker 2>you think that humans are the most impactful species on

0:11:22.080 --> 0:11:25.440
<v Speaker 2>the club, and we're able to predict human behavior, then

0:11:25.800 --> 0:11:29.200
<v Speaker 2>predicting human behaviors tend amount to predicting the future. And

0:11:29.240 --> 0:11:32.000
<v Speaker 2>if you can predict the future, you can shape it.

0:11:32.000 --> 0:11:35.160
<v Speaker 2>It's not just the power to say this is how

0:11:35.360 --> 0:11:37.760
<v Speaker 2>your product concept will perform, or this is who we

0:11:37.800 --> 0:11:40.240
<v Speaker 2>expect to win in an election, but instead it's actually

0:11:40.240 --> 0:11:42.800
<v Speaker 2>the power to find the product that wins and to

0:11:43.160 --> 0:11:48.280
<v Speaker 2>help the people ideas that matter win elections more consistently.

0:11:48.679 --> 0:11:50.600
<v Speaker 1>So predict littles of influence.

0:11:50.400 --> 0:11:53.920
<v Speaker 3>Predict and shape and help people that need to shape

0:11:53.920 --> 0:11:56.439
<v Speaker 3>behavior shape that right for the broader good. And that's

0:11:56.440 --> 0:11:58.480
<v Speaker 3>something we care a lot about. There's a lot of

0:11:58.760 --> 0:12:02.840
<v Speaker 3>predicted technology that exis for the aspect of simply measuring

0:12:02.960 --> 0:12:05.400
<v Speaker 3>behavior right. And at the end of the day, what

0:12:05.559 --> 0:12:07.360
<v Speaker 3>has to be done after that? When you get a

0:12:07.360 --> 0:12:09.480
<v Speaker 3>spreadsheet that says this is what this person said, this

0:12:09.559 --> 0:12:11.719
<v Speaker 3>is what this person said, et cetera, it's not very

0:12:11.720 --> 0:12:14.160
<v Speaker 3>actionable to anybody, and so it ends up being this

0:12:14.280 --> 0:12:16.920
<v Speaker 3>humongous waste of an exercise, because as much as might

0:12:16.960 --> 0:12:18.280
<v Speaker 3>have taken you months to get to that point, no

0:12:18.320 --> 0:12:20.559
<v Speaker 3>matter what measurement it gets to, it's very difficult for

0:12:20.640 --> 0:12:22.120
<v Speaker 3>someone to have to go from there and make their

0:12:22.120 --> 0:12:24.280
<v Speaker 3>own assumptions upon that data to then make a conclusion.

0:12:24.760 --> 0:12:27.200
<v Speaker 3>And then frequently that data ends up just supporting what

0:12:27.240 --> 0:12:29.720
<v Speaker 3>that initial person's decisioning has been or gets sworn that

0:12:29.720 --> 0:12:33.360
<v Speaker 3>way or another. We have no like manual waiting on

0:12:33.440 --> 0:12:36.360
<v Speaker 3>the output of our system. We run simulations of behavior

0:12:36.400 --> 0:12:38.600
<v Speaker 3>our system as analysis upon it, and people take action

0:12:38.640 --> 0:12:40.599
<v Speaker 3>as a result. And that's part of what makes it

0:12:40.679 --> 0:12:41.199
<v Speaker 3>so powerful.

0:12:41.360 --> 0:12:44.040
<v Speaker 1>When I think about prediction and influence, I guess there's

0:12:44.120 --> 0:12:49.840
<v Speaker 1>like black hat predictors and influences like you know, Goebbels

0:12:50.800 --> 0:12:54.320
<v Speaker 1>or Cambridge Analytica, and then there's like would be white

0:12:54.320 --> 0:12:57.200
<v Speaker 1>hat predictors and influences like cast Sunstein and his like

0:12:57.280 --> 0:13:01.200
<v Speaker 1>famous nudge theory. Right, do you think about this spectrum

0:13:01.360 --> 0:13:01.880
<v Speaker 1>all the time?

0:13:01.920 --> 0:13:03.640
<v Speaker 3>And if we didn't, I don't think we would believe

0:13:03.640 --> 0:13:05.440
<v Speaker 3>in our technology. But we do, and we see how

0:13:05.480 --> 0:13:08.360
<v Speaker 3>strong it is every day, and we do as much

0:13:08.360 --> 0:13:10.040
<v Speaker 3>as we can to be on the white out side

0:13:10.040 --> 0:13:12.000
<v Speaker 3>of that. Right, So, like I think about things and

0:13:12.200 --> 0:13:14.200
<v Speaker 3>you know, maybe not to announce it here, you know,

0:13:14.320 --> 0:13:16.800
<v Speaker 3>formulae leans or not. We're not without finance and all

0:13:16.800 --> 0:13:19.520
<v Speaker 3>that yet. But later this year we'll be launching a

0:13:20.000 --> 0:13:23.839
<v Speaker 3>research institute within our where we're dedicating a significant amount

0:13:23.960 --> 0:13:27.440
<v Speaker 3>of compute and infratructure from our side who works exclusively

0:13:27.480 --> 0:13:30.520
<v Speaker 3>on pro bono aspects. So certain these areas are you know,

0:13:30.640 --> 0:13:33.000
<v Speaker 3>women's self for example, getting people to go to preventive

0:13:33.040 --> 0:13:36.560
<v Speaker 3>screenings for you know, preventive diseases and other elements like that.

0:13:36.559 --> 0:13:39.040
<v Speaker 3>That's a behavioral problem, right. Things like getting people to

0:13:39.120 --> 0:13:42.560
<v Speaker 3>understand that nuclear energy isn't dangerous, that's a behavioral problem, right,

0:13:42.600 --> 0:13:44.679
<v Speaker 3>All those sorts of elements. There's so much good you

0:13:44.720 --> 0:13:47.319
<v Speaker 3>can do in the world if you understand what people's

0:13:47.360 --> 0:13:50.120
<v Speaker 3>awareness of certain issues are, how to make them aware

0:13:50.120 --> 0:13:52.200
<v Speaker 3>of certain elements and how to change their behavior on

0:13:52.240 --> 0:13:54.959
<v Speaker 3>things that are genuinely better for society. And that's something

0:13:54.960 --> 0:13:56.360
<v Speaker 3>we spend a lot of time thinking about.

0:13:56.640 --> 0:13:59.200
<v Speaker 1>Do you have philosophical ethical debates the two of you

0:13:59.240 --> 0:14:01.440
<v Speaker 1>with your co found it do board? What is the

0:14:01.880 --> 0:14:04.680
<v Speaker 1>count sort of I was going to account some elders,

0:14:04.720 --> 0:14:06.800
<v Speaker 1>but it's not appropriate in this conversation. But how do

0:14:06.840 --> 0:14:08.560
<v Speaker 1>you debate these questions together?

0:14:08.720 --> 0:14:11.480
<v Speaker 2>I mean, we were a company founded in like really

0:14:11.480 --> 0:14:16.120
<v Speaker 2>deep philosophical principles. We do have a lot of thoughts,

0:14:16.559 --> 0:14:19.560
<v Speaker 2>you know, about the moral and ethical use of our technology. Right, Like,

0:14:20.000 --> 0:14:24.040
<v Speaker 2>to be clear, predicting behavior is really powerful. Predicting behavior

0:14:24.200 --> 0:14:29.400
<v Speaker 2>incredibly accurately, with the capability to shape it is like

0:14:29.480 --> 0:14:31.720
<v Speaker 2>even more powerful. Right, this is something that not only

0:14:31.760 --> 0:14:33.760
<v Speaker 2>economically is important, but for the good of the world

0:14:33.800 --> 0:14:36.640
<v Speaker 2>it's important. And so I think part of the reason

0:14:36.720 --> 0:14:38.800
<v Speaker 2>we built these company is because we wanted to use

0:14:38.840 --> 0:14:40.360
<v Speaker 2>this technology as a force for good.

0:14:40.560 --> 0:14:43.400
<v Speaker 3>So how does it work well within what we can share?

0:14:43.440 --> 0:14:47.040
<v Speaker 3>Of course? No, it's really interesting because you think about

0:14:47.080 --> 0:14:49.320
<v Speaker 3>the architecture or system, and you think about the proliferation

0:14:49.400 --> 0:14:52.480
<v Speaker 3>of language models and how much more accessible starting certain

0:14:52.520 --> 0:14:54.960
<v Speaker 3>elements has been and all these things. And certainly these

0:14:54.960 --> 0:14:57.880
<v Speaker 3>systems would not be capable without language models. But they're

0:14:57.920 --> 0:15:00.560
<v Speaker 3>not the only thing that makes them what they are. Right,

0:15:00.760 --> 0:15:02.840
<v Speaker 3>you think about what a language model is built for

0:15:02.880 --> 0:15:07.240
<v Speaker 3>and its most basic principles. It is not to capture

0:15:07.240 --> 0:15:10.360
<v Speaker 3>the irrationality of human behavior, right, It's not. It's in

0:15:10.360 --> 0:15:13.440
<v Speaker 3>fact quite the opposite. To average results exactly. It is

0:15:13.480 --> 0:15:16.360
<v Speaker 3>a beta generating machine in many ways, right, And so

0:15:16.480 --> 0:15:19.000
<v Speaker 3>you think about the things that make humans who we are,

0:15:19.080 --> 0:15:21.440
<v Speaker 3>that makes us act or buy a product from a

0:15:21.440 --> 0:15:24.080
<v Speaker 3>brand and a new category that they've never made before.

0:15:24.560 --> 0:15:27.120
<v Speaker 3>Of course, a language model doesn't work for that use case, right,

0:15:27.160 --> 0:15:29.640
<v Speaker 3>And so there have been many evolutions of the architecture

0:15:29.680 --> 0:15:32.960
<v Speaker 3>that we've come to today. At its core, what it

0:15:33.000 --> 0:15:36.320
<v Speaker 3>is is what we call multi agent simulation. So effectively,

0:15:36.360 --> 0:15:40.600
<v Speaker 3>we organize these large populations of AI agents, assign them

0:15:40.680 --> 0:15:44.440
<v Speaker 3>different distributions of income, age, race, gender, sex, you know,

0:15:44.640 --> 0:15:46.720
<v Speaker 3>credit card purchase history, all these sorts of elements that

0:15:46.760 --> 0:15:49.520
<v Speaker 3>makes them who they are. The entire principle of how

0:15:49.520 --> 0:15:52.840
<v Speaker 3>we generate those distributions of what we call audiences in

0:15:52.880 --> 0:15:55.240
<v Speaker 3>the first place, or the demographics that make that simulate

0:15:55.280 --> 0:15:58.320
<v Speaker 3>and population up or that we never actually survey people

0:15:58.400 --> 0:16:01.240
<v Speaker 3>at all, and so we're just generate these populations off

0:16:01.280 --> 0:16:03.560
<v Speaker 3>of the basic building blocks and what makes them who

0:16:03.560 --> 0:16:06.200
<v Speaker 3>they are. So what we call ground truth data, right,

0:16:06.240 --> 0:16:08.400
<v Speaker 3>we only look at data from areas where we don't

0:16:08.440 --> 0:16:11.440
<v Speaker 3>actually have to ask people because people lie, they have biases.

0:16:11.480 --> 0:16:13.240
<v Speaker 3>And you go to trybeca near where our office is

0:16:13.280 --> 0:16:14.960
<v Speaker 3>and you ask the average man how much money makes

0:16:14.960 --> 0:16:17.160
<v Speaker 3>He's gonna say four and a half million bucks, you know,

0:16:17.280 --> 0:16:19.680
<v Speaker 3>like whatever it may be, right, So we generate these

0:16:19.680 --> 0:16:23.040
<v Speaker 3>populations based off these ground truth distributions of traits and

0:16:23.040 --> 0:16:24.920
<v Speaker 3>then be able to sign those distribution of traits to

0:16:25.000 --> 0:16:28.000
<v Speaker 3>these thousands of models to become simulated populations, or will

0:16:28.040 --> 0:16:30.560
<v Speaker 3>then ask them questions to measure their behavior. Right, so

0:16:30.600 --> 0:16:32.440
<v Speaker 3>you might ask someone you know, who you vote for,

0:16:32.480 --> 0:16:34.000
<v Speaker 3>what will you buy? How much will you buy? This

0:16:34.080 --> 0:16:35.960
<v Speaker 3>for all those sorts of elements to be a measure

0:16:36.000 --> 0:16:38.880
<v Speaker 3>everything from proprency to purchase to who's going to win

0:16:38.920 --> 0:16:41.920
<v Speaker 3>an election to you know, churn risk and everything in between.

0:16:42.120 --> 0:16:44.720
<v Speaker 3>And is it falsifiable like by a validation?

0:16:45.600 --> 0:16:48.239
<v Speaker 1>How do you like? How do you be tested exclusively

0:16:48.280 --> 0:16:48.840
<v Speaker 1>to outcomes?

0:16:49.120 --> 0:16:52.720
<v Speaker 3>Right, So we never try to benchmarker models on surveys

0:16:52.960 --> 0:16:56.080
<v Speaker 3>or any sort of traditional primary research, so surveys, polls,

0:16:56.160 --> 0:16:58.600
<v Speaker 3>focus groups, et cetera, because again we believe this to

0:16:58.680 --> 0:17:01.960
<v Speaker 3>be biased. So exclusive look at the actual actions people

0:17:02.000 --> 0:17:04.359
<v Speaker 3>take and not what they say they do. And there's

0:17:04.480 --> 0:17:06.160
<v Speaker 3>a lot of different examples of where we've been able

0:17:06.200 --> 0:17:08.439
<v Speaker 3>to do this publicly that have been really cool. You know,

0:17:08.480 --> 0:17:10.520
<v Speaker 3>this is a fantastic example with one of our partners,

0:17:10.640 --> 0:17:13.040
<v Speaker 3>Ernst and Young, who you mentioned. They took a survey

0:17:13.080 --> 0:17:16.240
<v Speaker 3>that traditionally took the months to run. Thirty six hundred

0:17:16.280 --> 0:17:20.840
<v Speaker 3>people responded, thirty countries, fifty three questions. We said, don't

0:17:20.840 --> 0:17:22.240
<v Speaker 3>trust their models. Right, This is what we say to

0:17:22.240 --> 0:17:24.679
<v Speaker 3>all our customers. They gave us the questions they asked.

0:17:24.960 --> 0:17:26.600
<v Speaker 3>They gave us the people they spoke to, or the

0:17:26.680 --> 0:17:29.600
<v Speaker 3>quotas for the assets under management. It was an investor simulation.

0:17:30.440 --> 0:17:32.760
<v Speaker 3>We ran the entire questions that within our model in

0:17:32.800 --> 0:17:34.760
<v Speaker 3>a matter of minutes returned it to them. They did

0:17:34.760 --> 0:17:37.639
<v Speaker 3>a correlation, had a ninety percent correlation, but in the

0:17:37.680 --> 0:17:40.960
<v Speaker 3>ten percent where we were not accurate, we were significantly

0:17:41.080 --> 0:17:44.640
<v Speaker 3>closer to the real human action. So you think about

0:17:44.640 --> 0:17:46.480
<v Speaker 3>a question in that example, right. One of those in

0:17:46.480 --> 0:17:49.600
<v Speaker 3>that study was what's your likelihood to retain a wealth

0:17:49.680 --> 0:17:53.240
<v Speaker 3>manager when your parents pass away? What are the three

0:17:53.280 --> 0:17:54.600
<v Speaker 3>things that go through your head when you get asked

0:17:54.640 --> 0:17:56.000
<v Speaker 3>that question. The first one is I hope my parents

0:17:56.040 --> 0:17:57.919
<v Speaker 3>don't pass away. Second one is that might have been

0:17:57.920 --> 0:17:59.560
<v Speaker 3>in five years, ten years, thirty years, I don't know.

0:17:59.600 --> 0:18:01.400
<v Speaker 3>I'm going to do my money then, and the third

0:18:01.400 --> 0:18:03.920
<v Speaker 3>one is my wealth managers asked me this question. I'm

0:18:03.920 --> 0:18:05.600
<v Speaker 3>not going to tell them a lot, right, So you

0:18:05.640 --> 0:18:07.520
<v Speaker 3>have this whole scenario where at the end of the day,

0:18:07.920 --> 0:18:10.240
<v Speaker 3>eighty two percent of the people in their traditional measurement

0:18:10.280 --> 0:18:13.439
<v Speaker 3>gold standard survey said they were going to retain wealth manager.

0:18:13.680 --> 0:18:16.760
<v Speaker 3>Real market data from actual wealth management firms said this

0:18:16.840 --> 0:18:19.280
<v Speaker 3>between the tune of like twenty to forty percent, depending

0:18:19.320 --> 0:18:22.280
<v Speaker 3>on geography. Our simulation came back a forty percent. So

0:18:22.320 --> 0:18:24.240
<v Speaker 3>you look at a result like that, like customers do

0:18:24.280 --> 0:18:25.879
<v Speaker 3>all the time when they see the difference between our

0:18:25.920 --> 0:18:29.119
<v Speaker 3>simulations and the surveys. They run eighty two percent in

0:18:29.160 --> 0:18:32.320
<v Speaker 3>their survey forty percent in ours, and it looks totally wrong.

0:18:32.480 --> 0:18:34.680
<v Speaker 3>You look at real actions in the real world.

0:18:35.320 --> 0:18:38.000
<v Speaker 1>We're right on the money, okay, But imagine doesn't know

0:18:38.080 --> 0:18:40.640
<v Speaker 1>even as I am. How is it possible that fake

0:18:40.720 --> 0:18:43.200
<v Speaker 1>people can get better on so those than real people.

0:18:42.920 --> 0:18:45.280
<v Speaker 2>Because real people lie. I mean, it's that simple one.

0:18:45.400 --> 0:18:47.680
<v Speaker 2>When I go and I phone you and I say,

0:18:47.720 --> 0:18:50.399
<v Speaker 2>you know, hey, my name's Cam. I'm a researcher with

0:18:50.600 --> 0:18:54.240
<v Speaker 2>Consumer Research Incorporated. How do you feel about the coffee

0:18:54.240 --> 0:18:56.119
<v Speaker 2>you just drank from Starbucks this morning. What are you

0:18:56.119 --> 0:18:58.320
<v Speaker 2>going to tell me you're going to hang up the phone.

0:18:58.320 --> 0:18:59.399
<v Speaker 2>Are you going to say it was great and I

0:18:59.400 --> 0:19:03.120
<v Speaker 2>got off the phone. And so when you're looking at

0:19:03.200 --> 0:19:06.679
<v Speaker 2>that in traditional consumer research world, it just doesn't align

0:19:06.800 --> 0:19:12.000
<v Speaker 2>incentives for consumers to actually provide a real opinion, right,

0:19:12.040 --> 0:19:14.600
<v Speaker 2>a real reflection of how they care what they feel.

0:19:14.920 --> 0:19:17.600
<v Speaker 2>And so when you're looking at our data, instead, we

0:19:17.680 --> 0:19:20.040
<v Speaker 2>don't ask consumers how they care what they feel, right,

0:19:20.040 --> 0:19:21.720
<v Speaker 2>because we know that they're not going to be honest

0:19:21.720 --> 0:19:24.359
<v Speaker 2>with us. We know that nothing that is trained on

0:19:24.440 --> 0:19:27.119
<v Speaker 2>or built on top of surveys or traditional consumer research

0:19:27.440 --> 0:19:29.480
<v Speaker 2>is ever going to be able to reflect that accurately.

0:19:29.760 --> 0:19:32.159
<v Speaker 2>And so instead we run another direction. We train on

0:19:32.200 --> 0:19:34.760
<v Speaker 2>top of the outcomes. As Ned said, we train on

0:19:34.840 --> 0:19:39.560
<v Speaker 2>things like actual coffee mug sales and actual coffee cup sales, right,

0:19:39.880 --> 0:19:42.320
<v Speaker 2>And by looking at that data we can track far

0:19:42.400 --> 0:19:45.840
<v Speaker 2>better how humans opinions and behavior is changing over time.

0:19:46.240 --> 0:19:48.680
<v Speaker 1>What's the most niche thing that you're proud of having

0:19:48.720 --> 0:19:51.560
<v Speaker 1>got right? What's the whole in one double egle?

0:19:52.320 --> 0:19:55.360
<v Speaker 3>I mean, there's some really really specific ones. So there's

0:19:55.400 --> 0:19:58.480
<v Speaker 3>certainly been cases where we've done things like price elasticity

0:19:58.680 --> 0:20:03.879
<v Speaker 3>of like bundling of very specific automotive parts. That is

0:20:03.960 --> 0:20:05.600
<v Speaker 3>crazy that we get those correct. But then there are

0:20:05.600 --> 0:20:08.359
<v Speaker 3>other really interesting things, like you know, breaking new artists

0:20:08.359 --> 0:20:11.400
<v Speaker 3>in music. Right, we're on iHeart Radio right now, right,

0:20:11.720 --> 0:20:14.639
<v Speaker 3>Like looking at being able to simulate the star power

0:20:14.680 --> 0:20:17.880
<v Speaker 3>of a very specific emerging artist and predict that they're

0:20:17.920 --> 0:20:19.720
<v Speaker 3>going to blow up or that they have propensity to

0:20:19.720 --> 0:20:22.240
<v Speaker 3>blow up in these specific areas. That's incredibly cool.

0:20:22.400 --> 0:20:24.239
<v Speaker 1>So this was an advanity fair piece. It was an

0:20:24.320 --> 0:20:28.520
<v Speaker 1>artist you found who had forty thousand streams when you

0:20:28.560 --> 0:20:31.040
<v Speaker 1>found them and went on to release a song with

0:20:31.080 --> 0:20:34.840
<v Speaker 1>one hundred and seventy two millions off you'd identified them.

0:20:35.200 --> 0:20:36.520
<v Speaker 1>What more can you share about this?

0:20:37.800 --> 0:20:42.120
<v Speaker 2>Not that much, But it was a really really cool

0:20:42.200 --> 0:20:44.159
<v Speaker 2>use case. And I am proud to say that I

0:20:44.280 --> 0:20:46.480
<v Speaker 2>listened to their music on our way up there.

0:20:46.520 --> 0:20:48.960
<v Speaker 1>Yeah, back up, yes we did. You can't say what

0:20:49.000 --> 0:20:49.600
<v Speaker 1>the artist.

0:20:49.440 --> 0:20:50.680
<v Speaker 2>Is, No, I can't say who the artists?

0:20:50.720 --> 0:20:52.480
<v Speaker 1>What can you share about the criteria? Yeah?

0:20:52.600 --> 0:20:55.159
<v Speaker 3>So this is really interesting. We were testing a very

0:20:55.200 --> 0:20:59.120
<v Speaker 3>specific population. It was people simulating people listening to music

0:20:59.160 --> 0:21:01.439
<v Speaker 3>who are under the age of twenty five, right, So

0:21:01.480 --> 0:21:04.080
<v Speaker 3>we're looking at like young sort of looking at emerging

0:21:04.240 --> 0:21:07.160
<v Speaker 3>underground these sorts of areas. It was really interesting because

0:21:07.160 --> 0:21:10.040
<v Speaker 3>we ended up feeding in the Instagram feeds, Twitter feeds

0:21:10.240 --> 0:21:13.280
<v Speaker 3>some of the actual songs and prossing the audio on

0:21:13.320 --> 0:21:17.639
<v Speaker 3>those elements and understanding is this a res rating compared

0:21:17.680 --> 0:21:20.200
<v Speaker 3>to all these other artists, Like how often you'd listen

0:21:20.240 --> 0:21:22.159
<v Speaker 3>to this artist? Would you go to a concert for

0:21:22.200 --> 0:21:23.879
<v Speaker 3>this artist? How would you pay for a ticket to

0:21:23.880 --> 0:21:25.760
<v Speaker 3>see this artist if your friends told you about them,

0:21:25.920 --> 0:21:28.280
<v Speaker 3>like all these super specific elements that we worked with

0:21:28.320 --> 0:21:30.920
<v Speaker 3>to quantify whether or not, out of a large ranking

0:21:30.960 --> 0:21:34.320
<v Speaker 3>of these specific performers, which one would do best. And then,

0:21:34.560 --> 0:21:36.600
<v Speaker 3>of course that was when they were much smaller. They

0:21:36.680 --> 0:21:38.760
<v Speaker 3>ended up getting signed and sorts of things and then

0:21:38.760 --> 0:21:41.080
<v Speaker 3>had a lot of popular songs come out. So you know,

0:21:41.119 --> 0:21:43.160
<v Speaker 3>we can't take full responsibility for the fact they got

0:21:43.200 --> 0:21:45.160
<v Speaker 3>that large, but it was certainly interesting to see that

0:21:45.400 --> 0:21:50.160
<v Speaker 3>we were properly able to simulate the general populations prepensy

0:21:50.240 --> 0:21:51.960
<v Speaker 3>to listen to music, which is really cool because that

0:21:52.040 --> 0:21:53.960
<v Speaker 3>is something that's so difficult to quantify.

0:22:18.400 --> 0:22:20.760
<v Speaker 1>Well, I actually have one that I would love to

0:22:20.800 --> 0:22:25.160
<v Speaker 1>work with you guys on. So I am the host

0:22:25.160 --> 0:22:27.119
<v Speaker 1>of this tech Stuff podcast and tex Stuff is a

0:22:27.119 --> 0:22:29.760
<v Speaker 1>co production of iHeart Where we Are and Kaleidoscope, which

0:22:29.800 --> 0:22:32.760
<v Speaker 1>is the media company I founded, and our mission is

0:22:32.840 --> 0:22:37.080
<v Speaker 1>essentially to communicate the wonder and excitement of this new

0:22:37.160 --> 0:22:40.040
<v Speaker 1>age of which you two are representative of. And that

0:22:40.160 --> 0:22:43.359
<v Speaker 1>idea that you articulated, which is that like a small

0:22:43.359 --> 0:22:46.679
<v Speaker 1>group of people run with everything they have towards being

0:22:46.720 --> 0:22:50.560
<v Speaker 1>like participant builders and a large group of people don't

0:22:51.200 --> 0:22:54.400
<v Speaker 1>is perhaps one of the greatest social problems we have.

0:22:55.200 --> 0:22:58.000
<v Speaker 1>And so what we think about a Kalidascope is how

0:22:58.000 --> 0:23:02.840
<v Speaker 1>can we tell stories and do media products podcast, YouTube,

0:23:02.880 --> 0:23:05.600
<v Speaker 1>et cetera, which are not polyannoriatee or just you know,

0:23:05.800 --> 0:23:08.760
<v Speaker 1>celebrations of the tech industry, but but rather that are

0:23:09.000 --> 0:23:12.399
<v Speaker 1>kind of engaging and inspiring storytelling about what's possible in

0:23:12.440 --> 0:23:14.760
<v Speaker 1>this new world because a lot of the narratives about it,

0:23:14.800 --> 0:23:17.760
<v Speaker 1>yes they are available, but they're also like by the industry,

0:23:17.760 --> 0:23:18.880
<v Speaker 1>for the industry.

0:23:18.600 --> 0:23:20.600
<v Speaker 2>It's a closed and ecosystem in a lot of ways.

0:23:21.000 --> 0:23:23.120
<v Speaker 1>I was thinking this morning on the way to talk

0:23:23.160 --> 0:23:27.760
<v Speaker 1>to you guys, how do we successfully identify the next

0:23:27.920 --> 0:23:33.560
<v Speaker 1>cohort of the best science and tech creators, influencers, et cetera.

0:23:33.920 --> 0:23:35.960
<v Speaker 1>So how would we go about doing Like, let's say

0:23:36.320 --> 0:23:43.880
<v Speaker 1>I was a paying client, which I think I might be.

0:23:44.920 --> 0:23:47.200
<v Speaker 1>It has to help like what would be the sales

0:23:47.280 --> 0:23:49.320
<v Speaker 1>motion as it were, if I was a real client,

0:23:49.440 --> 0:23:51.160
<v Speaker 1>Like what would you what would you guys? Where would

0:23:51.200 --> 0:23:55.040
<v Speaker 1>you go from like this problem to providing me with

0:23:55.040 --> 0:23:55.479
<v Speaker 1>the answer.

0:23:55.840 --> 0:23:57.639
<v Speaker 3>No, I think this is really interesting. And the first

0:23:58.040 --> 0:23:59.440
<v Speaker 3>part that you're bringing up there is one of the

0:23:59.480 --> 0:24:04.919
<v Speaker 3>biggest challenges for insights, research, marketing, strategy, product pricing, whatever

0:24:04.960 --> 0:24:08.359
<v Speaker 3>you are team today because what makes research, say, it

0:24:08.359 --> 0:24:10.800
<v Speaker 3>takes so lethargic of a process today, like weeks, if

0:24:10.800 --> 0:24:14.080
<v Speaker 3>not months sometimes Yeah, part of it is like asking

0:24:14.119 --> 0:24:15.639
<v Speaker 3>the questions and finding the people to talk to and

0:24:15.680 --> 0:24:17.680
<v Speaker 3>those sorts of elements. Part of it is figuring out

0:24:17.680 --> 0:24:21.399
<v Speaker 3>what the numbers mean afterwards. The biggest challenge and the

0:24:21.440 --> 0:24:24.000
<v Speaker 3>place where we actually see people go the most wrong,

0:24:24.520 --> 0:24:27.400
<v Speaker 3>is figuring out what to ask in the first place, right.

0:24:27.680 --> 0:24:29.960
<v Speaker 3>And so one thing that we've built our system to

0:24:29.960 --> 0:24:31.800
<v Speaker 3>be able to do because we serve as so many

0:24:31.800 --> 0:24:35.280
<v Speaker 3>different types of operators is feed in general objectives, feed

0:24:35.320 --> 0:24:38.000
<v Speaker 3>in semantic descriptions, and our system will take that in

0:24:38.200 --> 0:24:40.520
<v Speaker 3>and figure out exactly what the simulations you have to

0:24:40.600 --> 0:24:43.439
<v Speaker 3>run to answer that objective are And so maybe for

0:24:43.480 --> 0:24:45.760
<v Speaker 3>that example, the first thing you want to find out is, Hey,

0:24:45.800 --> 0:24:48.200
<v Speaker 3>before we go identify what talent works with people, let's

0:24:48.200 --> 0:24:49.879
<v Speaker 3>go see who has the appetite for this in the

0:24:49.880 --> 0:24:53.000
<v Speaker 3>first place. Segmentation this is huge business for us. We

0:24:53.000 --> 0:24:55.560
<v Speaker 3>do a lot in CpG and marketing in these areas

0:24:55.880 --> 0:24:57.840
<v Speaker 3>because we don't need to get in the weeds of

0:24:57.880 --> 0:25:01.080
<v Speaker 3>your CRM to segment your audience. We can just simulate,

0:25:01.160 --> 0:25:04.240
<v Speaker 3>you know, half million people in downtown New York City

0:25:04.600 --> 0:25:06.399
<v Speaker 3>and see who wants to listen to your product, or

0:25:06.440 --> 0:25:08.040
<v Speaker 3>see who wants to buy it for a certain price. Right,

0:25:08.040 --> 0:25:10.320
<v Speaker 3>So it's much more first principles, like top down because

0:25:10.359 --> 0:25:12.840
<v Speaker 3>we have that scale. So maybe the first time we'd

0:25:12.920 --> 0:25:16.280
<v Speaker 3>run there would be understanding a certain population. You said

0:25:16.320 --> 0:25:19.040
<v Speaker 3>you're interested in the youth mostly right, probably as being

0:25:19.080 --> 0:25:21.800
<v Speaker 3>an audience maybe given age rage. I'm curious let's say

0:25:22.280 --> 0:25:25.439
<v Speaker 3>twenty one to twenty nine careert, so twenty one to

0:25:25.480 --> 0:25:28.040
<v Speaker 3>twenty nine, right, And we probably feed that in any

0:25:28.080 --> 0:25:30.320
<v Speaker 3>other descriptors that you have about this population that you're

0:25:30.359 --> 0:25:34.919
<v Speaker 3>interested in, maybe psychographically like open to sort of personal

0:25:34.920 --> 0:25:38.679
<v Speaker 3>self development. Not already checked out, but wondering how to

0:25:39.400 --> 0:25:40.680
<v Speaker 3>live a better life.

0:25:41.000 --> 0:25:43.240
<v Speaker 2>So we would be able to take in that description,

0:25:43.480 --> 0:25:45.720
<v Speaker 2>you know, twenty one to twenty nine people who are

0:25:45.880 --> 0:25:49.640
<v Speaker 2>interested sort of open to non insiders, not insiders, people

0:25:49.640 --> 0:25:54.879
<v Speaker 2>who maybe insider rejectors, right, people don't insiders, but people

0:25:54.880 --> 0:25:57.440
<v Speaker 2>who are open to learning more about technology, and our

0:25:57.480 --> 0:26:00.440
<v Speaker 2>models are able to pull out that description and actually

0:26:00.480 --> 0:26:03.919
<v Speaker 2>say okay, based off of who even something that simple

0:26:04.000 --> 0:26:07.359
<v Speaker 2>is like what is their urban world breakdown? What is

0:26:07.520 --> 0:26:10.240
<v Speaker 2>their home cooking meal frequency? You know, where do they

0:26:10.240 --> 0:26:12.240
<v Speaker 2>spend their time on social media? How many hours a

0:26:12.320 --> 0:26:14.800
<v Speaker 2>day did they go to school? Yeah, what is their education?

0:26:14.920 --> 0:26:17.200
<v Speaker 2>What is their income level? You know, three hundred plus

0:26:17.200 --> 0:26:20.160
<v Speaker 2>different variables that we're storing. And then once we chart

0:26:20.200 --> 0:26:22.880
<v Speaker 2>all of that out, we're able to then go say, now,

0:26:22.920 --> 0:26:24.440
<v Speaker 2>what questions do you want to ask? And that's when

0:26:24.480 --> 0:26:25.919
<v Speaker 2>ND said we do a lot of work as well

0:26:25.960 --> 0:26:29.000
<v Speaker 2>in identifying kind of the right questions to ask using

0:26:29.040 --> 0:26:31.840
<v Speaker 2>our models. Then once we have that question list, we're

0:26:31.840 --> 0:26:34.400
<v Speaker 2>able to take that audience. We start with the distributions.

0:26:34.520 --> 0:26:38.000
<v Speaker 2>We generate tens of thousands of agents who are logically consistent. Right,

0:26:38.040 --> 0:26:40.120
<v Speaker 2>So in the twenty one to twenty nine year old group.

0:26:40.119 --> 0:26:41.959
<v Speaker 2>There's not going to be any seven year olds, right,

0:26:42.000 --> 0:26:43.720
<v Speaker 2>There aren't going to be any eighteen year olds. There

0:26:43.720 --> 0:26:46.040
<v Speaker 2>won't be any thirty one year olds. We make sure

0:26:46.080 --> 0:26:49.040
<v Speaker 2>that everything is logically consistent, and then we're able to

0:26:49.080 --> 0:26:52.720
<v Speaker 2>simulate the behavior of each individual and predict that on

0:26:52.800 --> 0:26:55.600
<v Speaker 2>an individual by individual level. Remember, these aren't real people,

0:26:55.720 --> 0:26:59.359
<v Speaker 2>but hypothetically likely people to exist. We can collect results

0:26:59.359 --> 0:27:02.240
<v Speaker 2>across all of them, and hopefully in doing that, we'll

0:27:02.240 --> 0:27:04.439
<v Speaker 2>have cracked the code and told you exactly who we

0:27:04.480 --> 0:27:05.240
<v Speaker 2>need to put on air.

0:27:05.720 --> 0:27:08.360
<v Speaker 1>I'm sure you can't choose amongst your children, But what's

0:27:08.400 --> 0:27:14.520
<v Speaker 1>been the most fascinating project intellectually for you both so far?

0:27:14.720 --> 0:27:17.280
<v Speaker 2>So I tell you I run a lot of simulations

0:27:17.320 --> 0:27:19.639
<v Speaker 2>all the time, just because I'm interested in it. Like

0:27:19.840 --> 0:27:21.640
<v Speaker 2>it takes all the willpower in the world not.

0:27:21.680 --> 0:27:22.240
<v Speaker 1>To just like it.

0:27:22.760 --> 0:27:26.000
<v Speaker 2>Sit there all day long, logged into platform dot dot

0:27:26.040 --> 0:27:29.600
<v Speaker 2>com running SIMS. So I just ran. I run a

0:27:29.640 --> 0:27:32.000
<v Speaker 2>lot of really interesting ones. I just ran one I

0:27:32.040 --> 0:27:35.560
<v Speaker 2>was really curious about. For the upcoming twenty twenty six

0:27:35.600 --> 0:27:40.199
<v Speaker 2>primaries and the twenty twenty six midterm election season, we

0:27:40.280 --> 0:27:42.359
<v Speaker 2>both kind of come from a politics background, So that's

0:27:42.359 --> 0:27:44.920
<v Speaker 2>an area where we've been interested in for a long time.

0:27:45.400 --> 0:27:47.919
<v Speaker 2>And then we always track glps as you may know,

0:27:48.280 --> 0:27:50.240
<v Speaker 2>you know, which we like to talk about pretty openly.

0:27:50.400 --> 0:27:53.800
<v Speaker 1>So I interested in jlps because they're in a sense

0:27:53.800 --> 0:27:56.600
<v Speaker 1>of intervention in behavior at scale, and the implications of

0:27:56.640 --> 0:27:58.520
<v Speaker 1>that intervention are thus far not fully known.

0:27:58.880 --> 0:28:01.080
<v Speaker 2>I think I'm I've personally I don't know about you.

0:28:01.119 --> 0:28:03.800
<v Speaker 2>I'm personally interested in GLPS because this is like the

0:28:03.840 --> 0:28:06.480
<v Speaker 2>biggest mass movement and mass change we've had in public

0:28:06.520 --> 0:28:09.720
<v Speaker 2>health care in a long long time, Like healthcare has

0:28:09.880 --> 0:28:12.280
<v Speaker 2>never been more culturally relevant. I think by the way,

0:28:12.320 --> 0:28:14.320
<v Speaker 2>a lot of things fed into that GLP moment. It

0:28:14.359 --> 0:28:17.080
<v Speaker 2>wasn't just the existence of GLPES, but like health care

0:28:17.119 --> 0:28:19.480
<v Speaker 2>and wellness has been something we talk about increasingly over

0:28:19.480 --> 0:28:22.480
<v Speaker 2>the last five six years. And then it is going

0:28:22.480 --> 0:28:24.919
<v Speaker 2>to create massive behavior change, and most of the largest

0:28:24.960 --> 0:28:27.919
<v Speaker 2>businesses on the globe don't know how to navigate that

0:28:27.960 --> 0:28:30.360
<v Speaker 2>behavior change with the clarity they need, and so that's

0:28:30.359 --> 0:28:32.520
<v Speaker 2>actually why we do so much work in the GLP space.

0:28:32.760 --> 0:28:35.000
<v Speaker 1>Now you've got a little bit held your feature The

0:28:35.040 --> 0:28:39.280
<v Speaker 1>fire by Andrew Rossulkin on Squawkbox because you said, basically,

0:28:39.520 --> 0:28:41.520
<v Speaker 1>our prediction is that there may be a short term

0:28:41.560 --> 0:28:45.040
<v Speaker 1>decline alcohol consumption, but actually as people start to feel

0:28:45.040 --> 0:28:47.080
<v Speaker 1>better and more confident because they're at a healthy weight

0:28:47.160 --> 0:28:49.320
<v Speaker 1>and whatever else I feel good about themselves, they'll be

0:28:49.320 --> 0:28:52.600
<v Speaker 1>out more and so they may have won drink, won drink,

0:28:52.640 --> 0:28:55.280
<v Speaker 1>won drink five times a week versus having five or

0:28:55.360 --> 0:28:58.480
<v Speaker 1>ten drinks, you know, in one day. The Squawkbox team

0:28:58.640 --> 0:28:59.840
<v Speaker 1>didn't seem to quite buy it.

0:29:00.400 --> 0:29:02.480
<v Speaker 2>Well, I tell you what, they don't have to buy

0:29:02.480 --> 0:29:05.040
<v Speaker 2>it themselves as opinion, because it's actually now starting to

0:29:05.040 --> 0:29:07.200
<v Speaker 2>become a matter of fact. I don't know if you've

0:29:07.200 --> 0:29:10.240
<v Speaker 2>been watching earnings for alcohol businesses, but Q one earnings

0:29:10.240 --> 0:29:12.280
<v Speaker 2>have been coming back, and for the first time in

0:29:12.320 --> 0:29:15.400
<v Speaker 2>a long time, we're now seeing like case volumes four

0:29:15.480 --> 0:29:19.120
<v Speaker 2>alcohol come up. That tells you a lot about the

0:29:19.120 --> 0:29:22.040
<v Speaker 2>fact that already the alcohol industry is probably starting to

0:29:22.040 --> 0:29:24.240
<v Speaker 2>see some of the tail ones that the market was

0:29:24.440 --> 0:29:27.760
<v Speaker 2>a little bit too negative on GLPS. I've been reading

0:29:27.760 --> 0:29:30.400
<v Speaker 2>the analyst notes. The analyst notes talk about GLPS maybe

0:29:30.440 --> 0:29:33.280
<v Speaker 2>having some long tail benefit, and so I think it

0:29:33.320 --> 0:29:35.240
<v Speaker 2>makes a lot of sense that sure has it played

0:29:35.280 --> 0:29:37.960
<v Speaker 2>out completely, No, But do I feel like we're starting

0:29:37.960 --> 0:29:40.880
<v Speaker 2>to see the early signs in an alcohol industry recovery,

0:29:40.920 --> 0:29:43.080
<v Speaker 2>mostly driven by the fact that glps aren't as bad

0:29:43.120 --> 0:29:44.920
<v Speaker 2>as people think one hundred percent.

0:29:45.080 --> 0:29:46.720
<v Speaker 3>Yeah, I was just going to say, you ask again

0:29:46.840 --> 0:29:48.760
<v Speaker 3>why it is so interesting to us and why this

0:29:48.800 --> 0:29:53.120
<v Speaker 3>is so important. The most valuable people on the globe

0:29:53.120 --> 0:29:55.680
<v Speaker 3>to understand the behavior of will always be the most

0:29:55.680 --> 0:29:58.680
<v Speaker 3>difficult to access. People on GLP ones aren't even telling

0:29:58.680 --> 0:30:00.360
<v Speaker 3>their family they're on these drugs. I'm not going to

0:30:00.400 --> 0:30:02.720
<v Speaker 3>tell you to survey, right and so right now, if

0:30:02.720 --> 0:30:06.360
<v Speaker 3>you're a I'll call producer. If you are a QSR,

0:30:06.800 --> 0:30:09.320
<v Speaker 3>whatever it may be, you're in a really, really, really

0:30:09.320 --> 0:30:11.400
<v Speaker 3>tough spot. Same thing goes with like ultrain it with

0:30:11.480 --> 0:30:14.080
<v Speaker 3>individuals or any of those groups, Like any very difficult

0:30:14.080 --> 0:30:16.240
<v Speaker 3>to access populations are always going to be common for

0:30:16.320 --> 0:30:18.600
<v Speaker 3>us to simulate because we can offer people data that

0:30:18.680 --> 0:30:19.760
<v Speaker 3>nobody else on the planet can.

0:30:19.880 --> 0:30:22.560
<v Speaker 1>So could you do, for example, the younger crop of

0:30:22.560 --> 0:30:26.200
<v Speaker 1>revolutionary gods in Iran who haven't been assassinated, and what

0:30:26.320 --> 0:30:29.600
<v Speaker 1>they think the deal tends to make a piece deal

0:30:29.640 --> 0:30:31.520
<v Speaker 1>would be? I mean, I'm sort of being slightly faceties,

0:30:32.000 --> 0:30:36.640
<v Speaker 1>not like do you have enough data on Iranian revolutionary

0:30:36.640 --> 0:30:38.440
<v Speaker 1>gods or ah, we do it? Do that need to

0:30:38.440 --> 0:30:41.480
<v Speaker 1>be kind of like us based, would you be ablignate

0:30:41.520 --> 0:30:42.080
<v Speaker 1>that population?

0:30:42.360 --> 0:30:44.680
<v Speaker 2>So we're we're totally global, right. We cover over one

0:30:44.720 --> 0:30:47.080
<v Speaker 2>hundred and sixty countries across the globe, all of Europe,

0:30:47.120 --> 0:30:49.120
<v Speaker 2>almost all of Asia, spare a couple of countries in

0:30:49.160 --> 0:30:52.760
<v Speaker 2>the Middle East, all of the Americas and most of

0:30:52.840 --> 0:30:55.080
<v Speaker 2>africas well. I'd have to look into it, but I

0:30:55.080 --> 0:30:56.800
<v Speaker 2>can tell you we probably don't have all the data

0:30:56.800 --> 0:30:58.800
<v Speaker 2>we need to simulate that. We're very clear about where

0:30:58.800 --> 0:31:01.320
<v Speaker 2>we do and don't work, and so for us it

0:31:01.360 --> 0:31:04.280
<v Speaker 2>is important there needs to be data in order to

0:31:04.320 --> 0:31:07.480
<v Speaker 2>simulate an audience accurately. But I would say there needs

0:31:07.480 --> 0:31:09.720
<v Speaker 2>to be less data than you think. And so young

0:31:09.800 --> 0:31:14.280
<v Speaker 2>IRGC commanders, is there enough data on that? Probably no, right,

0:31:14.560 --> 0:31:17.840
<v Speaker 2>But is there enough data for us to understand you know,

0:31:18.000 --> 0:31:22.160
<v Speaker 2>say Filipino household purchase decision makers for you know, cleaning

0:31:22.200 --> 0:31:24.960
<v Speaker 2>products in the country, Yeah, one hundred percent. And we

0:31:25.000 --> 0:31:29.240
<v Speaker 2>can understand regional variations between foss food purchases in Hochiman

0:31:29.320 --> 0:31:33.120
<v Speaker 2>City versus in Hanoi and Vietnam. Right, And that's because

0:31:33.680 --> 0:31:36.240
<v Speaker 2>of really two factors, the first being less data is

0:31:36.280 --> 0:31:39.240
<v Speaker 2>required than I think most people think, and the second

0:31:39.240 --> 0:31:43.120
<v Speaker 2>being that way way more data is being created than

0:31:43.160 --> 0:31:45.360
<v Speaker 2>most people think everywhere we go nowadays.

0:31:45.400 --> 0:31:47.400
<v Speaker 3>Yeah, there's a really big challenge when you go to

0:31:47.480 --> 0:31:50.880
<v Speaker 3>foreign markets or you go well, not even for markets.

0:31:50.960 --> 0:31:54.080
<v Speaker 3>Let's just talk about in general modeling very specific populations

0:31:54.080 --> 0:31:57.200
<v Speaker 3>and niche geographies. Of those elements, one is you want

0:31:57.200 --> 0:32:00.320
<v Speaker 3>to model this population accurately. Great, you need really up

0:32:00.400 --> 0:32:04.400
<v Speaker 3>to date, you need really fairly granular demographic data, and

0:32:04.440 --> 0:32:06.760
<v Speaker 3>all those sorts of elements. Yeah, some of that is

0:32:06.880 --> 0:32:09.800
<v Speaker 3>very specific, like having credit card purchase history on a

0:32:09.880 --> 0:32:12.680
<v Speaker 3>very granular level is incredibly impactful. But if you're modeling

0:32:12.680 --> 0:32:14.880
<v Speaker 3>the population of even New York City, you still need

0:32:14.880 --> 0:32:17.200
<v Speaker 3>to know like what percentage of people have running water,

0:32:17.760 --> 0:32:20.760
<v Speaker 3>and me not having credit card history on a very

0:32:20.760 --> 0:32:25.520
<v Speaker 3>specific population. With iron on understanding how certain refugee populations

0:32:25.560 --> 0:32:28.440
<v Speaker 3>in the Middle East may react to a United Nations

0:32:28.480 --> 0:32:33.000
<v Speaker 3>announcement about peacekeeping or delivery of food supplies, it's probably

0:32:33.080 --> 0:32:34.880
<v Speaker 3>more relevant for me to have data on whether or

0:32:34.880 --> 0:32:36.520
<v Speaker 3>not they have running water than it is for credit

0:32:36.560 --> 0:32:38.160
<v Speaker 3>card things. Right, So there are certain things that are

0:32:38.160 --> 0:32:41.040
<v Speaker 3>more or less relevant depending on geography. I also say

0:32:41.040 --> 0:32:43.120
<v Speaker 3>the next thing that is always super important to keep

0:32:43.160 --> 0:32:46.040
<v Speaker 3>in a mind when you're talking about specific populations is

0:32:46.680 --> 0:32:49.480
<v Speaker 3>understanding of the environment more than it is just understanding

0:32:49.520 --> 0:32:52.360
<v Speaker 3>of them. So it's great if you have a perfect

0:32:52.440 --> 0:32:55.560
<v Speaker 3>demographic representation of Singapore. What actually matters a lot if

0:32:55.600 --> 0:32:57.680
<v Speaker 3>you're trying to simulate the difference between how people feel

0:32:57.800 --> 0:33:00.880
<v Speaker 3>today and in three weeks from now, is like, was

0:33:00.920 --> 0:33:03.320
<v Speaker 3>there some crazy news that happened? Right? Is there some

0:33:03.440 --> 0:33:06.000
<v Speaker 3>like big new trend on TikTok or whatever that's like

0:33:06.040 --> 0:33:08.040
<v Speaker 3>totally altered the way people think about a certain thing.

0:33:08.320 --> 0:33:11.160
<v Speaker 3>That's more important to capture than just knowing who people

0:33:11.160 --> 0:33:11.840
<v Speaker 3>are alone.

0:33:11.880 --> 0:33:13.880
<v Speaker 2>I would say even more when you look at why

0:33:13.920 --> 0:33:17.080
<v Speaker 2>people use us for totally global businesses. Right, We've some

0:33:17.120 --> 0:33:20.600
<v Speaker 2>customers were supporting in you know, dozens, if not over

0:33:20.600 --> 0:33:24.280
<v Speaker 2>one hundred different countries. They're using us in part because

0:33:24.880 --> 0:33:28.400
<v Speaker 2>no one has a consistent bar for measurement across all

0:33:28.440 --> 0:33:30.520
<v Speaker 2>these different markets today. Right. So you know here in

0:33:30.560 --> 0:33:33.240
<v Speaker 2>the United States, if a place has below four point

0:33:33.320 --> 0:33:36.800
<v Speaker 2>five Google rating, it's probably not great. If it has

0:33:36.840 --> 0:33:40.000
<v Speaker 2>below four, it probably is really not great. And then

0:33:39.960 --> 0:33:42.040
<v Speaker 2>it has below three I probably wouldn't go there due

0:33:42.040 --> 0:33:46.680
<v Speaker 2>to food safety issues in Japan. Most rating systems start

0:33:46.760 --> 0:33:50.240
<v Speaker 2>with three and one would be terrible, two would be bad,

0:33:50.400 --> 0:33:53.840
<v Speaker 2>three would be good, and four would be excellent and

0:33:53.880 --> 0:33:57.280
<v Speaker 2>five would be incredible. And so if you're trying to

0:33:57.320 --> 0:34:01.000
<v Speaker 2>take yeah, if you're trying to take consumer survey across

0:34:01.040 --> 0:34:03.400
<v Speaker 2>the United States and Japan and you get you.

0:34:03.400 --> 0:34:06.160
<v Speaker 1>Know, there's not there's apples and orange is basic point.

0:34:06.280 --> 0:34:08.000
<v Speaker 1>One product that look the same different arts.

0:34:08.239 --> 0:34:10.520
<v Speaker 2>One product has a top two box score of like

0:34:10.600 --> 0:34:13.160
<v Speaker 2>sixty five percent in the United States, and one product

0:34:13.160 --> 0:34:15.040
<v Speaker 2>has a top two box score of like thirty percent

0:34:15.080 --> 0:34:17.759
<v Speaker 2>in Japan. Little do you know, thirty percent top two

0:34:17.760 --> 0:34:20.239
<v Speaker 2>box score in Japan is actually like an incredible indicator.

0:34:20.480 --> 0:34:22.839
<v Speaker 2>And in the States, sixty five percent top two box

0:34:22.840 --> 0:34:26.920
<v Speaker 2>scores like not that impressive, right, So when you use us,

0:34:27.040 --> 0:34:28.560
<v Speaker 2>A lot of the reason that people are bringing us

0:34:28.560 --> 0:34:31.719
<v Speaker 2>in is because we offer global consistency. It's the same

0:34:31.840 --> 0:34:34.600
<v Speaker 2>level of bar for every single market we support in

0:34:34.640 --> 0:34:37.160
<v Speaker 2>every single audience because it's all based off of real,

0:34:37.239 --> 0:34:40.840
<v Speaker 2>real behavioral outcome, so you can actually trust that something

0:34:40.880 --> 0:34:42.680
<v Speaker 2>is going to be the same across different countries.

0:34:42.920 --> 0:34:45.160
<v Speaker 1>You mentioned that the longer term mission is to predict

0:34:45.200 --> 0:34:47.719
<v Speaker 1>the future. How far out does the future that you

0:34:47.760 --> 0:34:51.799
<v Speaker 1>can predict go today, and what might lengthen the horizon.

0:34:52.000 --> 0:34:54.640
<v Speaker 3>Yeah, so this is kind of interesting because it's not

0:34:54.880 --> 0:34:58.560
<v Speaker 3>even a time frame or the amount of years, it's

0:34:58.600 --> 0:35:02.600
<v Speaker 3>the amount of degrees behavior that leads you to that. Right,

0:35:02.680 --> 0:35:06.640
<v Speaker 3>So you take something like an election, which of course

0:35:06.719 --> 0:35:08.960
<v Speaker 3>there's going to be environmental changes that happen in between.

0:35:09.320 --> 0:35:11.520
<v Speaker 3>There's you know, hundreds of millions of people that vote

0:35:11.520 --> 0:35:14.320
<v Speaker 3>in the US. There are all those people making decisions,

0:35:14.320 --> 0:35:17.440
<v Speaker 3>but they're making one singular decision. So it's not that

0:35:17.520 --> 0:35:20.279
<v Speaker 3>difficult to predict. You look at a election, and then

0:35:20.320 --> 0:35:22.399
<v Speaker 3>you look at how people react, and then you look

0:35:22.400 --> 0:35:24.279
<v Speaker 3>at who protests, and then you look at how it

0:35:24.280 --> 0:35:26.440
<v Speaker 3>affects trade, and then look at It gets harder and

0:35:26.480 --> 0:35:28.560
<v Speaker 3>harder and harder to be able to model that because

0:35:28.560 --> 0:35:30.520
<v Speaker 3>even if you're ninety nine point nine percent accurate, you

0:35:30.560 --> 0:35:32.440
<v Speaker 3>multiply by itself enough times and it decreases.

0:35:32.800 --> 0:35:35.759
<v Speaker 2>I think for us, what you see where we really

0:35:35.800 --> 0:35:39.279
<v Speaker 2>truly excel today. We're incredible at population and group level

0:35:39.320 --> 0:35:42.920
<v Speaker 2>and cohort level behavior predictions. Right, so we are the

0:35:42.920 --> 0:35:45.799
<v Speaker 2>most accurate in the world at predicting something like an

0:35:45.840 --> 0:35:48.400
<v Speaker 2>election by quite a distance, or the most accurate in

0:35:48.400 --> 0:35:51.560
<v Speaker 2>the world of predicting consumer purchase intent by quite a distance,

0:35:51.600 --> 0:35:54.160
<v Speaker 2>the most accurate in the world of predicting social media

0:35:54.239 --> 0:35:58.120
<v Speaker 2>shareability by quite a distance. We aren't as good at

0:35:58.239 --> 0:36:01.359
<v Speaker 2>organizational action protection. We aren't good at looking at an

0:36:01.360 --> 0:36:04.240
<v Speaker 2>individual by individual level. That's not something we offer today.

0:36:04.680 --> 0:36:06.560
<v Speaker 2>If you say, I want to take this from just

0:36:06.680 --> 0:36:08.840
<v Speaker 2>how do we impact the population to like, how do

0:36:08.880 --> 0:36:11.160
<v Speaker 2>we truly predict the future? We need to nail those

0:36:11.200 --> 0:36:14.000
<v Speaker 2>as well. And so as you see where we're headed

0:36:14.040 --> 0:36:16.120
<v Speaker 2>over the long run, we're going to take our fundamental

0:36:16.160 --> 0:36:19.720
<v Speaker 2>model advantage, our tech advantage, and we're going to apply

0:36:19.760 --> 0:36:22.120
<v Speaker 2>that to these new domains so that we get even

0:36:22.120 --> 0:36:23.640
<v Speaker 2>better at predicting the future.

0:36:24.120 --> 0:36:26.600
<v Speaker 1>So you're raising eighty million Series A at a valuation

0:36:26.680 --> 0:36:29.279
<v Speaker 1>whatever billion dollars, what's the use of prosus? What are

0:36:29.320 --> 0:36:30.880
<v Speaker 1>you investing the money in? And what support is the

0:36:30.960 --> 0:36:32.080
<v Speaker 1>valuation of the investors?

0:36:32.440 --> 0:36:35.200
<v Speaker 3>People on both sides actually in many ways, I would say,

0:36:35.360 --> 0:36:37.279
<v Speaker 3>but more importantly, what we're spending the most amount of

0:36:37.280 --> 0:36:39.799
<v Speaker 3>capital on today and really really focusing on our number

0:36:39.840 --> 0:36:42.280
<v Speaker 3>one priority is getting the best people, the best people,

0:36:42.440 --> 0:36:45.640
<v Speaker 3>the smartest people, the most driven people. The only reason

0:36:45.640 --> 0:36:47.720
<v Speaker 3>we're able to get so far is as the nature

0:36:47.719 --> 0:36:51.480
<v Speaker 3>of our team. We have aongous, humongous priority on diversity

0:36:51.480 --> 0:36:54.879
<v Speaker 3>of thought, and that goes across research, engineering, product right.

0:36:54.920 --> 0:36:59.240
<v Speaker 3>People who spend time looking at understanding awareness of social

0:36:59.280 --> 0:37:01.279
<v Speaker 3>media when we see put it into our models in

0:37:01.320 --> 0:37:04.160
<v Speaker 3>those elements used to do Alzheimer's and dementiary research. There

0:37:04.200 --> 0:37:06.640
<v Speaker 3>are other people on our team who come from traditional

0:37:06.640 --> 0:37:10.319
<v Speaker 3>social science, demography, applied demography backgrounds, not you know, just

0:37:10.360 --> 0:37:12.880
<v Speaker 3>applied AI in those elements, because this problem can't be

0:37:13.000 --> 0:37:14.600
<v Speaker 3>solved in one singular way.

0:37:14.760 --> 0:37:17.920
<v Speaker 1>And I came to your office and it was notable

0:37:17.920 --> 0:37:20.560
<v Speaker 1>for the no shoe optional, no shoe policy, which I'm

0:37:20.600 --> 0:37:23.080
<v Speaker 1>a big fan of, and also for the cigarettes, which

0:37:23.480 --> 0:37:26.240
<v Speaker 1>you guys living the gen z trend.

0:37:27.160 --> 0:37:29.400
<v Speaker 2>We predicted it. We said cigarettes were coming back in

0:37:29.400 --> 0:37:30.120
<v Speaker 2>twenty twenty four.

0:37:30.200 --> 0:37:31.239
<v Speaker 3>Yes we did not.

0:37:31.320 --> 0:37:33.680
<v Speaker 1>Everyone's in love with what you're doing. The New York

0:37:33.680 --> 0:37:36.600
<v Speaker 1>Times racing right OpEd with the headline this is what

0:37:36.719 --> 0:37:41.120
<v Speaker 1>we'll ruin public opinion polling for good quote, pure fictions

0:37:41.200 --> 0:37:43.920
<v Speaker 1>are on the brink of being treated as scientific and

0:37:44.000 --> 0:37:47.759
<v Speaker 1>political knowledge. If we do not pull back, our understanding

0:37:47.800 --> 0:37:51.640
<v Speaker 1>of society might become artificial too. And this was a

0:37:51.640 --> 0:37:54.960
<v Speaker 1>direct criticism of an Exios story that had used our

0:37:55.239 --> 0:37:59.120
<v Speaker 1>research about trust levels in doctors and nurses, which didn't

0:37:59.120 --> 0:38:02.759
<v Speaker 1>have a disclosure that it was based on synthetic respondents.

0:38:03.200 --> 0:38:05.719
<v Speaker 1>And The New York Times, these two writers basically did

0:38:05.719 --> 0:38:06.759
<v Speaker 1>a broadside against you.

0:38:07.120 --> 0:38:10.879
<v Speaker 2>Why they wrong, I think when you actually read that story,

0:38:10.880 --> 0:38:12.600
<v Speaker 2>and by the way, I read that story, I read

0:38:12.640 --> 0:38:14.480
<v Speaker 2>many of the other ones that followed, because I think

0:38:14.480 --> 0:38:17.319
<v Speaker 2>it's important to see how people feel about technology like this.

0:38:18.080 --> 0:38:21.520
<v Speaker 2>I think a lot of people are misunderstanding what makes

0:38:21.560 --> 0:38:24.560
<v Speaker 2>our technology fundamentally different. I actually agree with them. By

0:38:24.560 --> 0:38:27.960
<v Speaker 2>the way, there are thousands of papers about this idea

0:38:28.000 --> 0:38:30.399
<v Speaker 2>of you know as they call it, silicon sampling as

0:38:30.600 --> 0:38:33.719
<v Speaker 2>we call it, you know, the anthology approach where you

0:38:33.800 --> 0:38:37.279
<v Speaker 2>essentually take a profile that you have like generated, or

0:38:37.280 --> 0:38:39.759
<v Speaker 2>a profile of some human being, and you give it

0:38:39.800 --> 0:38:41.640
<v Speaker 2>to a language model and you say, be this person,

0:38:42.360 --> 0:38:45.399
<v Speaker 2>that is not accurate. Right. We tried that approach, actually,

0:38:45.440 --> 0:38:47.719
<v Speaker 2>trust me, like we when we started this company, that

0:38:47.880 --> 0:38:50.560
<v Speaker 2>was our base approach, and that's when we learned that

0:38:50.640 --> 0:38:53.800
<v Speaker 2>it actually doesn't reflect public opinion, and we very quickly

0:38:53.840 --> 0:38:55.920
<v Speaker 2>discovered that we had to be training our own models,

0:38:56.120 --> 0:38:59.000
<v Speaker 2>We had to build our own technology. We needed frontier

0:38:59.040 --> 0:39:02.360
<v Speaker 2>research of our own in behavior simulation in order to

0:39:02.360 --> 0:39:05.480
<v Speaker 2>actually have accuracy that delivers, right. And so I think

0:39:05.480 --> 0:39:09.319
<v Speaker 2>when they talk about the issues of that technology, I agree, So.

0:39:09.239 --> 0:39:11.160
<v Speaker 1>What do they misunderstand about what you were doing? In

0:39:11.160 --> 0:39:11.600
<v Speaker 1>that case?

0:39:11.640 --> 0:39:14.399
<v Speaker 2>The core thing to look at us is using real

0:39:14.440 --> 0:39:18.680
<v Speaker 2>behavioral outcomes and a fundamentally different model architecture and a

0:39:18.680 --> 0:39:22.040
<v Speaker 2>fundamentally different program. Right. We're training our own models. Our

0:39:22.080 --> 0:39:28.840
<v Speaker 2>models blend LMS and traditional mL with dozens of other techniques, methods,

0:39:28.920 --> 0:39:31.719
<v Speaker 2>things that we have built internally, right, And so I

0:39:31.719 --> 0:39:33.919
<v Speaker 2>think if you peaked under the hood and actually saw

0:39:33.960 --> 0:39:36.960
<v Speaker 2>how this worked, it's probably a lot more similar to

0:39:37.040 --> 0:39:39.360
<v Speaker 2>the traditional models that you know, people like that have

0:39:39.520 --> 0:39:42.319
<v Speaker 2>trusted for a long time than what people have read

0:39:42.320 --> 0:39:45.400
<v Speaker 2>about this idea of silicon sampling in the papers. And

0:39:45.440 --> 0:39:47.440
<v Speaker 2>so the real thing is when you're looking at real

0:39:47.480 --> 0:39:50.640
<v Speaker 2>behavioral outcomes. We've shown time and time again that we

0:39:50.719 --> 0:39:53.640
<v Speaker 2>can be more accurate than traditional public opinion research.

0:39:53.440 --> 0:39:56.920
<v Speaker 3>And that we are. But to be very direct on that, right,

0:39:56.920 --> 0:39:59.320
<v Speaker 3>it's like why was that piece written, right? I like

0:39:59.360 --> 0:40:01.000
<v Speaker 3>think about it from why was that piece written? Was

0:40:01.040 --> 0:40:04.040
<v Speaker 3>it written because someone has like a passion to like,

0:40:04.080 --> 0:40:07.520
<v Speaker 3>you know, break apart at Teckning methodology? Absolutely not right.

0:40:07.560 --> 0:40:10.280
<v Speaker 3>It's written because someone sees that as a flawed approach

0:40:10.360 --> 0:40:12.720
<v Speaker 3>or something that's like, you know, bad, and that's important

0:40:12.760 --> 0:40:15.680
<v Speaker 3>to recognize. And I think it's something that you know, Look,

0:40:15.840 --> 0:40:17.800
<v Speaker 3>we're in New York for a reason because we're outside

0:40:17.800 --> 0:40:18.640
<v Speaker 3>of the echo chamber and.

0:40:18.600 --> 0:40:19.040
<v Speaker 2>We hear this.

0:40:20.200 --> 0:40:22.000
<v Speaker 3>But I think, like from the perspective of how we

0:40:22.040 --> 0:40:24.480
<v Speaker 3>look at this, we didn't build this company from a

0:40:24.520 --> 0:40:28.640
<v Speaker 3>perspective of like exclusively AI efficiency. And you know, all

0:40:28.680 --> 0:40:30.799
<v Speaker 3>these ads that we see in New York that we

0:40:30.840 --> 0:40:33.920
<v Speaker 3>think are despicable around like not hiring humans in those

0:40:33.960 --> 0:40:36.279
<v Speaker 3>sorts of areas, It's not the approach that I would

0:40:36.280 --> 0:40:38.680
<v Speaker 3>ever approach that I would ever think about, right. We

0:40:38.680 --> 0:40:41.040
<v Speaker 3>think about this in perspective of We'll go to someone

0:40:41.080 --> 0:40:44.640
<v Speaker 3>who's been a marketer for the last two decades, last

0:40:44.680 --> 0:40:47.759
<v Speaker 3>two decades, three decades. They might have thirty different areas

0:40:47.800 --> 0:40:50.319
<v Speaker 3>and like ten different managers that tell them what they

0:40:50.320 --> 0:40:52.960
<v Speaker 3>can and what they cannot put out, and people within

0:40:53.120 --> 0:40:56.760
<v Speaker 3>organizations for the last twenty some years have been looking

0:40:56.800 --> 0:40:59.360
<v Speaker 3>for an ability, for something else to give them the

0:40:59.400 --> 0:41:02.239
<v Speaker 3>confidence to take swings. And that's the way we think

0:41:02.239 --> 0:41:04.680
<v Speaker 3>about it. Right, you take something that nobody's ever launches

0:41:04.719 --> 0:41:06.160
<v Speaker 3>an now before, how do you go to your CEO

0:41:06.239 --> 0:41:08.600
<v Speaker 3>and say, let's put five million dollars on this instead

0:41:08.600 --> 0:41:10.799
<v Speaker 3>of you know, paying some random athlete who you know.

0:41:10.960 --> 0:41:13.600
<v Speaker 3>Ex Soap company just put on something and it did

0:41:13.600 --> 0:41:15.440
<v Speaker 3>well for them, So why shouldn't we do the same thing.

0:41:15.480 --> 0:41:18.239
<v Speaker 3>You're going to get turned down, you'll get fired, you

0:41:18.280 --> 0:41:21.359
<v Speaker 3>won't have that right. We give people numbers that are

0:41:21.400 --> 0:41:23.799
<v Speaker 3>more accurate than anything else on the globe, that we've

0:41:23.840 --> 0:41:28.360
<v Speaker 3>proven to be more accurate than survey research, so that

0:41:28.400 --> 0:41:30.120
<v Speaker 3>they can take those big swings, so that they can

0:41:30.239 --> 0:41:32.760
<v Speaker 3>make those actions, so that they don't have paralysis inside

0:41:32.800 --> 0:41:35.520
<v Speaker 3>of businesses waiting for like ten other people to agree

0:41:35.520 --> 0:41:39.160
<v Speaker 3>with their decisioning. We give people quantifiable numbers and reasons

0:41:39.160 --> 0:41:41.680
<v Speaker 3>why they're right if they are, and reasons why they're

0:41:41.680 --> 0:41:44.600
<v Speaker 3>wrong if they're wrong. And that's what our goal is.

0:41:45.360 --> 0:41:48.120
<v Speaker 1>Final question to you both. You met in high school,

0:41:48.280 --> 0:41:50.600
<v Speaker 1>you became best friends, more or less love at first sight.

0:41:52.080 --> 0:41:54.680
<v Speaker 1>Now you live together, you have a billion dollar startup together.

0:41:55.680 --> 0:41:56.439
<v Speaker 3>Where's this gone?

0:41:57.040 --> 0:42:01.239
<v Speaker 1>Well, do you have any fear that in enormous success,

0:42:01.520 --> 0:42:04.120
<v Speaker 1>this room maybe could come between you?

0:42:04.120 --> 0:42:05.160
<v Speaker 2>No, not announced.

0:42:05.920 --> 0:42:09.960
<v Speaker 3>I think too much money and effort has gone to

0:42:10.080 --> 0:42:15.080
<v Speaker 3>nurturing unremarkable talent, and we have a very heavy performance culture.

0:42:16.320 --> 0:42:19.520
<v Speaker 3>I think being able to be our age and be

0:42:19.880 --> 0:42:22.399
<v Speaker 3>able to work every single day with people that we

0:42:22.480 --> 0:42:25.960
<v Speaker 3>love and we care about on the thing that we

0:42:26.000 --> 0:42:30.960
<v Speaker 3>think is the most important technology in the world is

0:42:31.040 --> 0:42:34.040
<v Speaker 3>something that is more unifying that you can ever imagine.

0:42:34.160 --> 0:42:36.440
<v Speaker 3>And I could be more grateful to be able to

0:42:36.440 --> 0:42:37.400
<v Speaker 3>work alongside.

0:42:37.040 --> 0:42:39.640
<v Speaker 2>You, much more eloquent than me. I love you. He's

0:42:39.640 --> 0:42:40.080
<v Speaker 2>a legend.

0:42:40.200 --> 0:42:40.879
<v Speaker 1>Yeah.

0:42:41.000 --> 0:42:42.799
<v Speaker 3>No, I mean look, I think people who say don't

0:42:42.800 --> 0:42:44.640
<v Speaker 3>do business with friends need better friends. You know.

0:42:44.920 --> 0:42:48.520
<v Speaker 1>That's what it is. There, You go, mat Cam, thank

0:42:48.520 --> 0:42:49.040
<v Speaker 1>you so much.

0:42:49.120 --> 0:42:51.160
<v Speaker 3>Thank you so much for having us. It's great chat.

0:43:09.320 --> 0:43:12.600
<v Speaker 1>For tex staff iMOS Voloshin. This episode was produced by

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<v Speaker 1>Eliza Dennis. It was executive produced by me and Julian

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<v Speaker 1>Nutter for Kaleidoscope and Katria Norvel for iHeart Podcasts. Jack

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<v Speaker 1>Insley mixed this episode and Kyle Murdoch wrote our theme song.