1 00:00:03,000 --> 00:00:09,320 Speaker 1: Welcome to Before Breakfast, a production of iHeartRadio. Good Morning, 2 00:00:10,720 --> 00:00:16,520 Speaker 1: This is Laura. Welcome to the Before Breakfast podcast. Today's 3 00:00:16,520 --> 00:00:20,000 Speaker 1: tip is to figure out the source of your interruptions 4 00:00:21,079 --> 00:00:24,560 Speaker 1: and if you are interrupting yourself, do your best to 5 00:00:24,600 --> 00:00:29,080 Speaker 1: stop it. Today's tip, like another one this week, comes 6 00:00:29,080 --> 00:00:33,280 Speaker 1: from psychologist Tessa West. She's a professor at New York University, 7 00:00:33,840 --> 00:00:37,720 Speaker 1: an expert on interpersonal communication at work, and the author 8 00:00:37,760 --> 00:00:41,839 Speaker 1: of the book Job Therapy, Finding Work that Works for You. 9 00:00:43,240 --> 00:00:45,400 Speaker 1: If you're like a lot of knowledge workers, you may 10 00:00:45,479 --> 00:00:48,440 Speaker 1: feel like you are spinning your wheels at work because 11 00:00:48,479 --> 00:00:53,400 Speaker 1: you are constantly being interrupted. Of course, anytime someone says 12 00:00:53,400 --> 00:00:57,840 Speaker 1: something is always happening that raises my eyebrows. I mean 13 00:00:57,880 --> 00:01:03,640 Speaker 1: really always, How many times are we really talking? This 14 00:01:03,680 --> 00:01:06,800 Speaker 1: is one reason to track time so we know exactly 15 00:01:06,840 --> 00:01:10,679 Speaker 1: what is happening in a given work day, so you 16 00:01:10,720 --> 00:01:13,520 Speaker 1: won't be surprised that West advises a version of this. 17 00:01:14,680 --> 00:01:18,600 Speaker 1: People who feel concerned about interruptions should track which tasks 18 00:01:18,640 --> 00:01:21,720 Speaker 1: are getting interrupted for a few days and then ask 19 00:01:21,800 --> 00:01:26,840 Speaker 1: yourself who or what interrupted you. After that, you can 20 00:01:26,880 --> 00:01:33,920 Speaker 1: categorize these interruptions as internal or external. External interruptions are 21 00:01:33,959 --> 00:01:37,120 Speaker 1: things like a colleague dropping by your desk, a call 22 00:01:37,160 --> 00:01:40,240 Speaker 1: from your child's school, having to put away your laptop 23 00:01:40,240 --> 00:01:42,920 Speaker 1: to get off the train at your stop, or pausing 24 00:01:42,920 --> 00:01:46,840 Speaker 1: your work to go to a meeting. Internal interruptions are 25 00:01:46,840 --> 00:01:49,760 Speaker 1: things like going to get a cup of coffee, reading 26 00:01:49,840 --> 00:01:54,080 Speaker 1: a text, checking your email, switching from one work tasks 27 00:01:54,120 --> 00:01:56,920 Speaker 1: to another, or remembering you want to call your mom 28 00:01:56,960 --> 00:02:00,000 Speaker 1: for her birthday and doing it right then before you forget. 29 00:02:01,440 --> 00:02:03,880 Speaker 1: Some of these may be worthwhile, but they also come 30 00:02:04,200 --> 00:02:08,960 Speaker 1: from you. You interrupted yourself. Yes that is even true 31 00:02:08,960 --> 00:02:12,320 Speaker 1: with email and texts. You might be worried there's something 32 00:02:12,440 --> 00:02:15,800 Speaker 1: urgent there, but as the nature of these communications is 33 00:02:15,800 --> 00:02:19,280 Speaker 1: that they are asynchronous, they seldom have to be checked 34 00:02:19,280 --> 00:02:23,880 Speaker 1: at that exact moment versus say, twenty minutes early or 35 00:02:23,880 --> 00:02:28,839 Speaker 1: twenty minutes later. West encourages people who want to minimize 36 00:02:28,840 --> 00:02:35,480 Speaker 1: interruptions to start with self interruptions and explore their source. Yes, 37 00:02:35,680 --> 00:02:38,760 Speaker 1: perhaps the external interruptions are more annoying and may even 38 00:02:38,800 --> 00:02:42,560 Speaker 1: be more frequent, but in many cases those are harder 39 00:02:42,600 --> 00:02:47,160 Speaker 1: to do something about. The internal ones are within our control, 40 00:02:48,200 --> 00:02:51,760 Speaker 1: so that is the best place to make immediate progress. 41 00:02:53,280 --> 00:02:57,720 Speaker 1: So examine the conditions what leads you to interrupt yourself. 42 00:02:58,680 --> 00:03:00,880 Speaker 1: Maybe it's knowing that you are about to get something 43 00:03:00,919 --> 00:03:04,840 Speaker 1: important from your boss, and so you repeatedly pause whatever 44 00:03:04,880 --> 00:03:09,040 Speaker 1: you are working on to see whether that email has arrived. 45 00:03:09,880 --> 00:03:12,080 Speaker 1: Or maybe you interrupt yourself when you find the project 46 00:03:12,160 --> 00:03:15,680 Speaker 1: you are working on stressful or boring you're looking for 47 00:03:15,760 --> 00:03:19,360 Speaker 1: relief from that. Or maybe you interrupt yourself when a 48 00:03:19,400 --> 00:03:21,240 Speaker 1: thought crosses your mind that you want to follow up 49 00:03:21,240 --> 00:03:25,400 Speaker 1: on because you're worried you'll forget it. Or maybe your 50 00:03:25,400 --> 00:03:27,799 Speaker 1: interruptions tend to be more physical. You suddenly feel like 51 00:03:27,840 --> 00:03:30,080 Speaker 1: you'd like a glass of water or a snack or 52 00:03:30,120 --> 00:03:35,920 Speaker 1: a sweater. Anxiety might cause your self interruptions too. Anytime 53 00:03:35,920 --> 00:03:38,160 Speaker 1: you see the number of new messages on your email 54 00:03:38,240 --> 00:03:42,080 Speaker 1: or LinkedIn increase, do you feel compelled to see what's there? 55 00:03:43,800 --> 00:03:47,560 Speaker 1: With awareness, you may be able to reduce some of these. 56 00:03:48,680 --> 00:03:51,760 Speaker 1: For instance, if every afternoon you get thirsty and stop 57 00:03:51,800 --> 00:03:54,400 Speaker 1: to get something to drink, bring a glass of water 58 00:03:54,480 --> 00:03:58,640 Speaker 1: to your desk. If you can't resist hopping over in 59 00:03:58,680 --> 00:04:03,080 Speaker 1: response to new messages and notifications, turn off the audio 60 00:04:03,160 --> 00:04:07,960 Speaker 1: alerts and minimize the windows because you can't be interrupted 61 00:04:07,960 --> 00:04:11,960 Speaker 1: by a new message that you're not aware of. This 62 00:04:12,040 --> 00:04:14,200 Speaker 1: can also work if you are distracted by knowing you 63 00:04:14,200 --> 00:04:17,719 Speaker 1: are about to get something important. Even if you minimize 64 00:04:17,720 --> 00:04:20,360 Speaker 1: the window and check for the important message as frequently 65 00:04:20,400 --> 00:04:25,000 Speaker 1: as every fifteen minutes or so, that is still fewer interruptions. 66 00:04:25,720 --> 00:04:28,080 Speaker 1: Then if you check every time, the number on your 67 00:04:28,080 --> 00:04:32,200 Speaker 1: box goes up. If boredom or stress about a hard 68 00:04:32,240 --> 00:04:35,760 Speaker 1: task drives your interruptions, you might be able to become 69 00:04:36,160 --> 00:04:40,840 Speaker 1: a little more resilient. See what strategies work. Maybe it's 70 00:04:40,839 --> 00:04:44,560 Speaker 1: breaking a big project down into smaller bits. Maybe it's 71 00:04:44,600 --> 00:04:48,640 Speaker 1: the promise of rewards. If I finish these three parts 72 00:04:49,040 --> 00:04:52,159 Speaker 1: of this boring project, I can take a twenty minute 73 00:04:52,160 --> 00:04:58,360 Speaker 1: walk outside on this beautiful day. Some interruptions are inevitable 74 00:04:59,120 --> 00:05:03,359 Speaker 1: and some are complex outside our control. But when we 75 00:05:03,400 --> 00:05:07,480 Speaker 1: can understand why and how we interrupt ourselves, we're able 76 00:05:07,520 --> 00:05:12,120 Speaker 1: to eliminate at least some of our interruptions. That way, 77 00:05:12,160 --> 00:05:17,640 Speaker 1: we can focus and get more done in the meantime. 78 00:05:18,480 --> 00:05:22,960 Speaker 1: This is Laura. Thanks for listening, and here's to making 79 00:05:22,960 --> 00:05:33,200 Speaker 1: the most of our time. Thanks for listening to before breakfast. 80 00:05:33,760 --> 00:05:37,480 Speaker 1: If you've got questions, ideas, or feedback, you can reach 81 00:05:37,560 --> 00:05:47,240 Speaker 1: me at Laura at Laura vandercam dot com. Before Breakfast 82 00:05:47,279 --> 00:05:51,520 Speaker 1: is a production of iHeartMedia. For more podcasts from iHeartMedia, 83 00:05:51,600 --> 00:05:55,640 Speaker 1: please visit the iHeartRadio app, Apple Podcasts, or wherever you 84 00:05:55,680 --> 00:06:06,080 Speaker 1: listen to your favorite shows.