1 00:00:00,400 --> 00:00:03,880 Speaker 1: It's another jubile phone frank Mornings on the twenties. 2 00:00:10,119 --> 00:00:10,440 Speaker 2: Hello. 3 00:00:10,920 --> 00:00:13,480 Speaker 1: Hi, this is Pete Deakins. I'm calling from resorts in 4 00:00:13,560 --> 00:00:15,360 Speaker 1: Cancun and I was looking for Frankie. 5 00:00:17,079 --> 00:00:18,319 Speaker 2: Yes, Hi, it's me. 6 00:00:18,520 --> 00:00:20,759 Speaker 1: Hi mister. How are you doing today? 7 00:00:21,800 --> 00:00:25,000 Speaker 2: Doing great? Doing great? Looking forward to our stay. 8 00:00:25,400 --> 00:00:28,560 Speaker 1: Yes, going over some reservation stuff today and saw you're 9 00:00:28,600 --> 00:00:32,400 Speaker 1: booking for Thanksgiving week. Looks like a family trip down 10 00:00:32,760 --> 00:00:34,000 Speaker 1: to Mexico for the holiday. 11 00:00:35,040 --> 00:00:37,160 Speaker 2: Yes, it is. We're very excited about reading. My first 12 00:00:37,240 --> 00:00:39,159 Speaker 2: big trip is a family. 13 00:00:39,000 --> 00:00:43,080 Speaker 1: Oh wonderful, your first time. That's great. I'm calling actually 14 00:00:43,240 --> 00:00:46,080 Speaker 1: to speak with you about something because whoever took your 15 00:00:46,120 --> 00:00:47,920 Speaker 1: reservation I don't know if you remember their name. 16 00:00:49,720 --> 00:00:52,520 Speaker 2: No, no, not Yeah. 17 00:00:51,640 --> 00:00:55,120 Speaker 1: Well they made a little bit of an error and 18 00:00:55,200 --> 00:00:57,760 Speaker 1: we are actually overbooked on that week, so you do 19 00:00:57,840 --> 00:00:59,920 Speaker 1: not have a booking at the hotel. 20 00:01:01,560 --> 00:01:02,600 Speaker 2: I'm sorry, excuse me? 21 00:01:03,200 --> 00:01:06,080 Speaker 1: Yes, I know this is for your family vacation and Thanksgiving. 22 00:01:06,120 --> 00:01:07,640 Speaker 1: You just told me it's your first one you've ever 23 00:01:07,680 --> 00:01:10,480 Speaker 1: done as a family, and it's in beautiful Cancun at 24 00:01:10,480 --> 00:01:14,119 Speaker 1: our fabulous resort. And whoever took your reservation messed up 25 00:01:14,200 --> 00:01:18,039 Speaker 1: and we are overbooked. So you will not have rooms 26 00:01:18,200 --> 00:01:21,959 Speaker 1: at the all inclusive resort that yeah, you've been trying to. 27 00:01:22,080 --> 00:01:25,880 Speaker 2: Yeah, no, no, no, See, I booked this year ago, 28 00:01:26,520 --> 00:01:29,720 Speaker 2: so I was and I specifically had about the overbook 29 00:01:29,720 --> 00:01:33,080 Speaker 2: policy then, and I was told not to worry about it. 30 00:01:33,680 --> 00:01:35,960 Speaker 2: I requested it in writing, and I think I've got 31 00:01:36,000 --> 00:01:38,480 Speaker 2: an email somewhere around here. Then I would have to 32 00:01:38,480 --> 00:01:41,160 Speaker 2: find out. But I'm you know, I'm in. 33 00:01:41,440 --> 00:01:44,520 Speaker 1: You sound obviously a little bit upset about this, and 34 00:01:44,560 --> 00:01:47,480 Speaker 1: I want you to let you know that I already 35 00:01:47,520 --> 00:01:49,440 Speaker 1: took it upon myself because I knew this would be 36 00:01:49,520 --> 00:01:52,640 Speaker 1: upsetting to go ahead and upgrade you. So I'm calling 37 00:01:52,640 --> 00:01:54,600 Speaker 1: with a bit of an upgrade. 38 00:01:54,800 --> 00:01:55,920 Speaker 2: Okay, okay, all. 39 00:01:55,960 --> 00:01:58,640 Speaker 1: Right, Yes you are going to be saying somewhere else, 40 00:01:58,920 --> 00:02:00,520 Speaker 1: but it is fab a liss. 41 00:02:01,720 --> 00:02:03,840 Speaker 2: Yeah. Is this a different room in the same place 42 00:02:03,920 --> 00:02:06,720 Speaker 2: or a different resort? Like, like, what kind of upgrade. 43 00:02:06,400 --> 00:02:09,200 Speaker 1: Is It's a whole different vibe, a whole different place. 44 00:02:09,680 --> 00:02:14,280 Speaker 1: I call it Casa de Pete. 45 00:02:14,639 --> 00:02:17,720 Speaker 2: What I've never heard of that? What is that? Exactly? 46 00:02:19,040 --> 00:02:23,760 Speaker 1: Will? My name is Pete Eakins. And because I feel 47 00:02:23,760 --> 00:02:26,120 Speaker 1: bad that we screwed this up for you, I have 48 00:02:26,160 --> 00:02:29,239 Speaker 1: a duplex and you guys get to stay in the 49 00:02:29,280 --> 00:02:30,120 Speaker 1: back of my house. 50 00:02:31,960 --> 00:02:34,160 Speaker 2: Wait wait, wait, wait, wait wait wait, I'm going from 51 00:02:34,160 --> 00:02:35,800 Speaker 2: a resort to your house. 52 00:02:36,520 --> 00:02:40,359 Speaker 1: You're going from the all inclusive resort. Yes, Casa de 53 00:02:40,560 --> 00:02:43,839 Speaker 1: Pete has all the things you would need. We've got 54 00:02:43,840 --> 00:02:45,840 Speaker 1: a little studio back there, there's a hot plate. 55 00:02:47,320 --> 00:02:50,120 Speaker 2: And yeah, this sounds like you keckt up my reservation. 56 00:02:50,320 --> 00:02:52,120 Speaker 2: And I have a real problem with this right now. 57 00:02:52,160 --> 00:02:55,519 Speaker 2: So either you give me back my money or you're 58 00:02:55,560 --> 00:02:56,560 Speaker 2: going to be here for the lawyer. 59 00:02:56,639 --> 00:02:58,280 Speaker 1: Just I just want you to hear me out a 60 00:02:58,320 --> 00:03:02,400 Speaker 1: little bit. Okay, You'll have fabulous amenities at Casada Pete, 61 00:03:02,440 --> 00:03:04,400 Speaker 1: and I really would like you to hear about them. 62 00:03:04,400 --> 00:03:07,440 Speaker 1: It's also off the beaten path. I'm about twenty miles 63 00:03:08,720 --> 00:03:11,560 Speaker 1: inland from where the hotel is, so it's a little 64 00:03:11,600 --> 00:03:12,200 Speaker 1: bit of a journey. 65 00:03:13,320 --> 00:03:15,120 Speaker 2: You expect me to go from being right on the 66 00:03:15,160 --> 00:03:17,160 Speaker 2: water to be twenty miles away and be cool with 67 00:03:17,200 --> 00:03:19,960 Speaker 2: this And with towels that you bought at Target. This 68 00:03:20,160 --> 00:03:21,160 Speaker 2: is ridiculous. 69 00:03:21,160 --> 00:03:23,400 Speaker 1: Hey, are Mars's Stewart collection towels? 70 00:03:24,120 --> 00:03:26,160 Speaker 2: I don't care if there's snoop fogy dogs, mores, the 71 00:03:26,200 --> 00:03:29,399 Speaker 2: Stewart crossover towels. This is too quick both so either 72 00:03:29,440 --> 00:03:31,400 Speaker 2: you get me my money back or you get me 73 00:03:31,480 --> 00:03:33,320 Speaker 2: my room. Those are your two options. There's no way 74 00:03:33,320 --> 00:03:37,000 Speaker 2: I'm staying in somebody's house twenty miles away with my family. 75 00:03:37,080 --> 00:03:38,560 Speaker 1: We don't have a pull. But I do have my 76 00:03:38,640 --> 00:03:40,920 Speaker 1: daughter Patricia, who stays with me, and she can hose 77 00:03:40,960 --> 00:03:42,600 Speaker 1: you guys down whenever you get hot. 78 00:03:43,720 --> 00:03:45,680 Speaker 2: You can get me to go from a hole in 79 00:03:45,760 --> 00:03:48,480 Speaker 2: a beach that you brought a hosing this down. Clearly 80 00:03:48,520 --> 00:03:50,560 Speaker 2: you're a idiot, So do me a favor and get 81 00:03:50,560 --> 00:03:52,800 Speaker 2: me whoever your boss is so I can fix this 82 00:03:52,840 --> 00:03:55,160 Speaker 2: with somebody who actually knows what's going on. 83 00:03:55,440 --> 00:03:57,200 Speaker 1: It sounds like you're upset about this. 84 00:03:57,840 --> 00:03:59,800 Speaker 2: Oh he sounds yeah, it sounds you're lucky I'm not 85 00:03:59,800 --> 00:04:00,800 Speaker 2: there personally. 86 00:04:01,080 --> 00:04:03,120 Speaker 1: Okay, well, then I'll let you know that there's a 87 00:04:03,120 --> 00:04:04,800 Speaker 1: prank phone call now because I don't want to upset 88 00:04:04,840 --> 00:04:09,120 Speaker 1: you anymore. What this is actually Jubel from the Jubil 89 00:04:09,120 --> 00:04:11,120 Speaker 1: Show doing a phone prank on you and your wife 90 00:04:11,160 --> 00:04:15,000 Speaker 1: set you up. But what she said that you guys 91 00:04:15,160 --> 00:04:17,520 Speaker 1: booked a family vacation for Thanksgiving for the first time, 92 00:04:17,560 --> 00:04:19,680 Speaker 1: and you were super excited about it, so yeah, she 93 00:04:19,720 --> 00:04:20,000 Speaker 1: wanted me. 94 00:04:20,040 --> 00:04:23,520 Speaker 2: To mess with you. I am. 95 00:04:23,600 --> 00:04:25,560 Speaker 1: I'm sorry. CASAP does not exist. 96 00:04:28,920 --> 00:04:31,240 Speaker 2: I'm definitely good too. I'm a drinking on this week, 97 00:04:33,040 --> 00:04:33,280 Speaker 2: wake 98 00:04:33,360 --> 00:04:35,440 Speaker 1: Up every morning with jubile phone pranks.