WEBVTT - Mint alternatives & avoiding online selling scams 0:00:00.240 --> 0:00:05.120 The best charging cables for your iPhone or Android. Apple 0:00:05.240 --> 0:00:10.639 has speedy new processors, laptops and in iMac. The Beatles 0:00:10.640 --> 0:00:14.920 have a new song thanks to AI plus. Your tech 0:00:15.080 --> 0:00:18.880 questions answered. What's going on on rich Demiro and this 0:00:19.120 --> 0:00:23.360 is Rich on Tech broadcasting live from Los Angeles, coast 0:00:23.480 --> 0:00:26.279 to coast. This is the show where I talk about 0:00:26.280 --> 0:00:28.600 the tech stuff I think you should know about. It's 0:00:28.640 --> 0:00:32.600 also the place where I answer your questions about technology. 0:00:33.240 --> 0:00:36.920 I believe that tech should be interesting, useful, and fun. 0:00:37.640 --> 0:00:40.800 Phone lines are now open at triple eight rich one 0:00:40.800 --> 0:00:44.760 oh one. That's eight eight eight seven four to two 0:00:44.920 --> 0:00:49.320 four one zero one eight eight eight rich one oh one. 0:00:49.920 --> 0:00:52.000 Give me a call if you have a question about technology. 0:00:52.800 --> 0:00:57.320 Email is also open. Just go to richon tech dot tv. 0:00:58.160 --> 0:01:00.240 Once you get to the website, hit the link that 0:01:00.280 --> 0:01:02.840 says contact, put your message in there and it will 0:01:02.840 --> 0:01:07.360 make its way right to my screen. Got some great 0:01:07.400 --> 0:01:09.840 guests this week. We're going to talk to Larissa May, 0:01:10.440 --> 0:01:15.039 digital wellness activist and founder of Half the Story. This 0:01:15.240 --> 0:01:19.120 is a nonprofit focused on educating, advocating, and mitigating the 0:01:19.160 --> 0:01:23.640 harms associated with social media and tech new use, especially 0:01:24.000 --> 0:01:27.160 in teens. So I'm very excited to talk to Larissa. 0:01:27.200 --> 0:01:29.880 Plus we've got a guest that is going to tell 0:01:29.920 --> 0:01:33.480 their story about how they got scammed trying to sell 0:01:33.520 --> 0:01:37.880 something online. This happens a lot, and I think the 0:01:37.880 --> 0:01:40.520 more we know about how these scam artists operate, the 0:01:40.560 --> 0:01:44.680 better we can protect ourselves. Let's see what else. Ah, 0:01:45.400 --> 0:01:51.440 it is November? Can you believe it? I can't November? 0:01:52.000 --> 0:01:55.920 I mean, where did this year go? Now? Depending on 0:01:56.000 --> 0:01:58.880 your standpoint, maybe it went fast, maybe it went slow. 0:01:59.360 --> 0:02:02.000 Maybe you're clinging on to it. Maybe you can't wait 0:02:02.000 --> 0:02:04.720 for the holidays. I don't know. But for me, we 0:02:04.840 --> 0:02:08.079 celebrated Halloween and I was looking at the you know, 0:02:08.160 --> 0:02:09.880 I look at my I've got all my photos in 0:02:09.919 --> 0:02:12.920 Google Photos, and so I get these little memories up 0:02:12.960 --> 0:02:14.600 at the top, and I'm not sure if they're actually 0:02:14.600 --> 0:02:18.720 healthy for me or actually detrimental, because sometimes I get 0:02:18.760 --> 0:02:22.800 really sad. I've got two kids, and they have grown 0:02:22.880 --> 0:02:26.040 up very fast, according to Google Photos. Like I look 0:02:26.080 --> 0:02:28.160 at these pictures that they show me, like the other 0:02:28.240 --> 0:02:31.399 day for Halloween, and it's of my kids first Halloween 0:02:31.440 --> 0:02:35.120 twelve years ago. Where did that time go? And then 0:02:35.160 --> 0:02:37.679 it clicks through and it keeps showing you the pictures. 0:02:38.639 --> 0:02:40.120 And I think in the future we're gonna have better 0:02:40.160 --> 0:02:42.280 ways of displaying our digital pictures. I don't know if 0:02:42.280 --> 0:02:44.120 you have a good way of doing it. I've got 0:02:44.120 --> 0:02:46.880 a couple of like digital frames and different things, but 0:02:47.440 --> 0:02:50.520 ideally I think that i'd have multiple frames around the house, 0:02:50.680 --> 0:02:54.600 all showing my Google Photos collection the best shots. But 0:02:54.680 --> 0:02:57.560 the problem is all these tech companies love to silo 0:02:57.639 --> 0:03:00.440 their products these days, and so because I've got Fire 0:03:00.520 --> 0:03:03.839 TV on my main TV, my Google Photos don't play 0:03:03.919 --> 0:03:06.960 nice there. I've got Apple TV in the playroom and 0:03:07.080 --> 0:03:10.079 Google Photos doesn't play nice there. I've got an Aura 0:03:10.080 --> 0:03:13.239 frame in the front room. Google Photos doesn't play nice there. 0:03:13.240 --> 0:03:16.320 But I do have a Google Nest and Google Photos 0:03:16.320 --> 0:03:22.120 does play nice there. Where's my bell? Oh my gosh. 0:03:22.200 --> 0:03:24.960 But anyway, so I do think over the years, hopefully 0:03:24.960 --> 0:03:27.400 we'll figure out a way of sorting through all these pictures. 0:03:27.400 --> 0:03:30.640 Google's doing a decent kind of a decent job of it, 0:03:30.680 --> 0:03:33.240 but it's not the best anyway. I tell you this 0:03:33.280 --> 0:03:36.880 because I noticed as I was flipping through my photos 0:03:36.960 --> 0:03:39.760 up at the top the memories on Google Photos, that 0:03:39.840 --> 0:03:43.040 I can't believe how much better pictures have gotten over 0:03:43.040 --> 0:03:46.080 the years, especially Halloween pictures, because typically we take these 0:03:46.120 --> 0:03:50.560 at night, and night photos are very challenging for cameras, 0:03:50.720 --> 0:03:54.280 especially smartphones with those tiny lenses, tiny sensors. But over 0:03:54.320 --> 0:03:56.560 the years I've noticed they just keep getting better. Like 0:03:56.600 --> 0:03:59.760 the first pictures of my kid on Halloween twelve years ago, 0:04:00.040 --> 0:04:03.240 we're pretty blurry unless your kid is sitting exactly still. 0:04:03.640 --> 0:04:06.160 It's really tough to get that picture of a child 0:04:06.280 --> 0:04:08.800 or anyone in the dark. And now, as I was 0:04:08.800 --> 0:04:11.000 flipping through, I noticed, Wow, they're getting better and better. 0:04:11.040 --> 0:04:13.200 And then this year I was looking at our latest 0:04:13.200 --> 0:04:14.800 picture we took kind of like a group shot with 0:04:14.840 --> 0:04:17.800 all of our friends, and it looked really good. But 0:04:17.839 --> 0:04:20.880 I did do a little trick. I brought this little 0:04:21.000 --> 0:04:23.760 light with me. It's not a flashlight. It's almost like 0:04:23.800 --> 0:04:26.280 one of those like, ah, gosh, it looks like a 0:04:26.320 --> 0:04:29.000 pen light, but the entire side of it is a 0:04:29.040 --> 0:04:31.400 big bright light, almost as if it's a one of 0:04:31.440 --> 0:04:34.520 those light bulbs you would hang up like in the garage, 0:04:34.640 --> 0:04:37.280 like a long light bulb, like a tubular light, but 0:04:37.320 --> 0:04:38.919 on a little stick. I don't know where I got it, 0:04:38.960 --> 0:04:40.919 picked it up at like a trade show, and so 0:04:41.240 --> 0:04:43.960 I put the camera towards us and then I held 0:04:44.000 --> 0:04:46.520 this light as well, and I'm not kidding. The pictures 0:04:46.520 --> 0:04:48.760 came out really good. So my point is, yes, you 0:04:48.760 --> 0:04:51.279 can use a flash for your pictures, but it never 0:04:51.360 --> 0:04:53.640 looks very good. It looks like a flash on the picture. 0:04:54.040 --> 0:04:55.599 This looked really good. It was like our little trick. 0:04:55.640 --> 0:04:58.159 We were all joking about how good it looked. Okay, 0:04:58.160 --> 0:05:01.000 what else flights? I know that everyone's trying to book 0:05:01.000 --> 0:05:03.000 travel for the holidays, or you might be trying to 0:05:03.040 --> 0:05:06.039 go somewhere. Everyone's always asking me, Rich how do you 0:05:06.040 --> 0:05:08.280 book your travel? I will tell you. I use one 0:05:08.320 --> 0:05:10.320 website to book my travel, and I'm on there like 0:05:10.480 --> 0:05:11.919 eight hours a day. I don't even know how I 0:05:11.960 --> 0:05:14.599 get work done because I'm literally always on Google Flights. 0:05:15.000 --> 0:05:18.680 So the website that I use is flights dot Google 0:05:18.880 --> 0:05:21.960 dot com, and I always start my searches there. And 0:05:22.000 --> 0:05:23.640 what I do is I put in where I'm going, 0:05:23.960 --> 0:05:27.640 I put in my dates, and then I press done 0:05:27.760 --> 0:05:31.000 and I press explore and or search, you know, depending 0:05:31.040 --> 0:05:32.840 on your dates. So if I'm putting in you know, 0:05:32.920 --> 0:05:35.480 where I'm going, let's say back to New York City, 0:05:36.279 --> 0:05:38.479 I would put that in and then you press search 0:05:38.920 --> 0:05:41.280 and then once you do this, Now, there are two 0:05:41.320 --> 0:05:43.280 types of people out there when it comes to travel. 0:05:43.640 --> 0:05:47.760 The first is they just want the absolute cheapest flights 0:05:47.920 --> 0:05:49.919 for the place that they're going to on the dates 0:05:49.920 --> 0:05:52.839 they're going, and that's fine. Google Flights is really good 0:05:52.839 --> 0:05:55.279 at finding that. Then there's a second person like me, 0:05:55.360 --> 0:05:58.320 who is very particular. I want a certain amount of stops, 0:05:58.360 --> 0:06:02.200 which is usually none. I want the one carry on bag. 0:06:02.240 --> 0:06:04.479 I don't want to pay the basic economy, and I 0:06:04.520 --> 0:06:07.160 also want specific times. And so what I do is 0:06:07.200 --> 0:06:10.000 I go through and I put all of those filters on, 0:06:10.120 --> 0:06:12.320 and then again I take a fresh look at these prices, 0:06:12.400 --> 0:06:14.960 and then once I get the flights I want, I 0:06:15.000 --> 0:06:17.200 select them and I track the prices and then I 0:06:17.240 --> 0:06:19.400 wait for Google to tell me about a price drop. 0:06:19.760 --> 0:06:21.520 So at any given time, I've got three or four 0:06:21.560 --> 0:06:23.920 flights that I'm tracking to different places I want to go, 0:06:24.320 --> 0:06:26.040 and I'm waiting for that price drop. And as soon 0:06:26.040 --> 0:06:28.320 as I get that notification on my phone, hey, this 0:06:28.880 --> 0:06:32.240 this flight went down twenty nine percent, I will then 0:06:32.279 --> 0:06:35.279 book the other website that I really like, and it 0:06:35.360 --> 0:06:37.880 might cost you a little bit, but it's really really good. 0:06:37.960 --> 0:06:43.920 It's called point dot me, po nt dot me, point me, 0:06:44.640 --> 0:06:46.400 and I think they might give you a little bit 0:06:46.400 --> 0:06:48.800 of something for free. But if you put in my code, 0:06:48.800 --> 0:06:51.000 which still seems to work, it's called rich on tech. 0:06:51.440 --> 0:06:53.320 If you type that in there, you get like a 0:06:53.360 --> 0:06:55.600 month for a buck, and it's well well worth it 0:06:56.120 --> 0:06:59.200 because this searches for all of your points, so you 0:06:59.240 --> 0:07:01.240 can link if you have any credit card points or 0:07:01.279 --> 0:07:04.760 airline points, miles whatever. It will find you the best 0:07:04.760 --> 0:07:07.320 flights using your points. And they do a really good 0:07:07.400 --> 0:07:10.080 job because they search everything all at once. There's no 0:07:10.160 --> 0:07:12.360 way you could do this on your own. And I 0:07:12.440 --> 0:07:15.400 found a great flight for my mom a couple months 0:07:15.440 --> 0:07:17.400 ago on Jet Blue. Might have been a year ago 0:07:17.520 --> 0:07:19.800 at this point, but it was so impressive because I 0:07:19.800 --> 0:07:22.280 was like, wait, what, that's a really good price. And 0:07:22.400 --> 0:07:25.440 sure enough, sometimes there's just really good point deals out there, 0:07:25.800 --> 0:07:27.800 and so point dot me is a really good place 0:07:27.800 --> 0:07:28.360 to find those. 0:07:29.400 --> 0:07:29.560 Ah. 0:07:29.640 --> 0:07:33.520 What else? We talked about the Rivian on TV yesterday, 0:07:34.160 --> 0:07:37.520 and I will tell you this is an all electric suv. 0:07:37.640 --> 0:07:39.800 I drove it for about a week. I promised you 0:07:39.880 --> 0:07:41.400 I was gonna tell you all about it. Let me 0:07:41.440 --> 0:07:43.360 tell you this I love this car. It is a 0:07:43.480 --> 0:07:46.840 great suv. It's a three to row suv. It's got 0:07:46.880 --> 0:07:50.360 a great design. It stands out from all the Tesla 0:07:50.440 --> 0:07:53.000 Why's that are on the road. It's got lots of 0:07:53.000 --> 0:07:55.840 great features. It chirps like a bird when you lock 0:07:55.880 --> 0:07:57.960 it or unlock it, which is pretty fun. And maybe 0:07:57.960 --> 0:07:59.360 it's just when you lock it one of the other. 0:08:00.000 --> 0:08:01.960 It's got a Bluetooth speaker in the center console that 0:08:02.000 --> 0:08:04.040 you can pull out, so it's always charged. It's got 0:08:04.040 --> 0:08:05.960 a flashlight in the door, which is cool. You can 0:08:05.960 --> 0:08:08.960 pull that out. That's always charged. The maps are great, 0:08:09.080 --> 0:08:12.680 the screens are great, no lag on the software whatsoever. 0:08:13.400 --> 0:08:16.800 The driving is really nice, smooth, solid, not too stiff. 0:08:17.040 --> 0:08:20.000 It's got tons of space inside, lots of cargo space. 0:08:20.520 --> 0:08:23.760 It's got a air compressor in the back as well 0:08:23.800 --> 0:08:28.320 as a standard electrical outlet. But here, oh and it's 0:08:28.520 --> 0:08:30.960 by the way, ninety seven thousand dollars, so it is 0:08:31.040 --> 0:08:33.160 a lot of money for this car. But here is 0:08:33.240 --> 0:08:35.520 the problem that I found with it. I loved, loved, 0:08:35.720 --> 0:08:40.200 loved driving this Rivian RNs, this suv. The problem was 0:08:40.280 --> 0:08:43.200 when it came to charging. Now, I will tell you 0:08:44.000 --> 0:08:46.040 I'm not sure what the problem was, but I could 0:08:46.040 --> 0:08:49.079 not get this thing fully charged. It was either taking 0:08:49.080 --> 0:08:52.440 too long or the charging was too slow. I tried 0:08:52.600 --> 0:08:55.160 various chargers and it just I was not having it. 0:08:55.160 --> 0:08:59.000 It was really like it gave me range anxiety. This 0:08:59.040 --> 0:09:01.480 thing gets about three hundred miles to the charge. They 0:09:01.480 --> 0:09:04.240 have a one that gets about four hundred as well. 0:09:04.520 --> 0:09:06.480 But I will tell you this my takeaway from my 0:09:06.559 --> 0:09:10.640 experience with the Rivian. I love all of these third 0:09:10.720 --> 0:09:14.000 party evs that are not Tesla, right. The problem is 0:09:14.240 --> 0:09:17.560 the charging infrastructure. I live in California, where we have 0:09:17.800 --> 0:09:20.600 the best charging in the nation, and it's still not 0:09:20.800 --> 0:09:23.360 good enough for all of these random evs. And that 0:09:23.480 --> 0:09:26.760 is why all of these companies are adopting the Tesla 0:09:26.840 --> 0:09:32.760 superchargers next year. In the next year, BMW four GM, Nissan, Volvo, Toyota, Rivian, 0:09:32.800 --> 0:09:36.600 they're all switching to Tesla superchargers. What does that mean? Well, 0:09:36.679 --> 0:09:39.640 charging is gonna get a whole lot better. But will 0:09:39.640 --> 0:09:43.120 the Tesla superchargers keep up with all of the extra demand. 0:09:43.400 --> 0:09:47.120 That is the big question we don't know. And for starters, 0:09:47.360 --> 0:09:49.160 all these companies are gonna put out some sort of 0:09:49.200 --> 0:09:51.760 adapter early next year. Or throughout next year, and then 0:09:51.800 --> 0:09:54.920 eventually with the twenty twenty five model years, it's just 0:09:54.960 --> 0:09:58.079 gonna be Tesla. Tesla's connector is going to be built 0:09:58.080 --> 0:10:00.960 into these cars, so it's gonna be a great But 0:10:01.040 --> 0:10:03.840 I will tell you the charging is the issue. If 0:10:03.880 --> 0:10:06.160 you have a charger at home, charger at work, and 0:10:06.240 --> 0:10:09.240 you're just commuting with any of these electric cars, no problem. 0:10:09.520 --> 0:10:12.680 It is the road trip that's a problem, specifically with 0:10:12.760 --> 0:10:15.560 this Rivian. This is an suv that is meant to 0:10:15.559 --> 0:10:18.280 be an adventurous suv. What do you want to do? 0:10:18.559 --> 0:10:20.079 You want to take it on the road, you want 0:10:20.120 --> 0:10:22.000 to take it to national parks, you want to drive 0:10:22.040 --> 0:10:24.760 it off roading, whatever you do in this thing, that 0:10:24.920 --> 0:10:27.800 was the problem. I had no problem finding chargers. They 0:10:27.880 --> 0:10:31.840 just didn't perform as fast as I wanted. And that 0:10:32.040 --> 0:10:34.280 is the biggest downside I see to any car that 0:10:34.320 --> 0:10:36.680 you're getting that is an EV that is not a 0:10:36.720 --> 0:10:39.240 Tesla right now, you will have to deal with charging. 0:10:39.280 --> 0:10:41.560 If you're charging on the road, If you're just driving 0:10:41.600 --> 0:10:44.640 a work no problem anyway. Lots of comments on my 0:10:44.679 --> 0:10:47.280 Instagram at rich on Tech about the Rivian. You can 0:10:47.520 --> 0:10:50.679 peruse those at your leisure coming up. We're gonna take 0:10:50.720 --> 0:10:52.760 your calls at triple eight Rich one oh one. Plus, 0:10:52.800 --> 0:10:55.599 I'm gonna tell you about the best charging cables for 0:10:55.640 --> 0:10:58.880 your iPhone and Android eight eight eight seven four to 0:10:58.960 --> 0:11:03.480 two four one zero one. This is rich on Tech. 0:11:04.960 --> 0:11:08.200 Welcome back to rich on Tech. Rich DeMuro here hanging 0:11:08.200 --> 0:11:11.480 out with you, talking technology. Phone lines are open at 0:11:11.480 --> 0:11:14.480 triple eight Rich one oh one. That's eight eight eight 0:11:14.760 --> 0:11:19.440 seven four to two four to one zero one. Consumer 0:11:19.520 --> 0:11:24.319 Reports tested cables. You know everyone's buying these new USB 0:11:24.440 --> 0:11:28.480 C cables. So Consumer Reports tested seven charging cables ranging 0:11:28.520 --> 0:11:30.719 from four dollars and eighty eight cents to twenty nine 0:11:30.760 --> 0:11:34.520 dollars to see which ones lasted the longest. They tested 0:11:34.600 --> 0:11:39.280 USB C for Android and also for iPhones in two 0:11:39.600 --> 0:11:43.840 durability tests twisting and a ninety degree bending until the 0:11:43.880 --> 0:11:47.880 cable broke. So they actually did test lightning cables too. 0:11:47.880 --> 0:11:50.120 I guess people are still buying those. So the twenty 0:11:50.200 --> 0:11:54.240 nine dollars Apple Lightning cable and the six dollars and 0:11:54.280 --> 0:11:59.160 fifty five cent Amazon Basics USBC cable survived eleven thousand, 0:11:59.360 --> 0:12:02.800 five hundred without breaking. They say that's equivalent to over 0:12:02.880 --> 0:12:08.280 six years of use. They tried other brands from Walmart 0:12:08.520 --> 0:12:13.320 and five below. Those bent US eight hundred times less 0:12:13.360 --> 0:12:15.640 than six months of use. So I guess cheap cables 0:12:15.720 --> 0:12:18.719 really you get your money's worth. You know, you get 0:12:18.760 --> 0:12:23.559 what you pay for. Let's see the let's see price, brand, name, 0:12:23.600 --> 0:12:26.840 and thickness were not reliable indicators of durability. The cheap 0:12:26.880 --> 0:12:31.880 Amazon Basics USBC cable dramatically outlasted price yer branded cables. 0:12:32.520 --> 0:12:36.120 So what do they recommend? The Apple Lightning cable, the 0:12:36.120 --> 0:12:39.360 official one for the iPhones, and the Amazon Basics USBC 0:12:39.559 --> 0:12:43.920 cable because of their outstanding durability. So there you have it. 0:12:43.960 --> 0:12:46.319 Look at that. You can get the six dollars and 0:12:46.360 --> 0:12:50.240 fifty five cent Amazon Basics USBC cable that'll work for 0:12:50.280 --> 0:12:53.520 the iPhone and Android now, and then if you want Apple, 0:12:53.559 --> 0:12:55.959 you probably still want to go with the standard Apple 0:12:56.040 --> 0:12:59.439 Lightning cable twenty nine bucks. By the way, you see 0:12:59.480 --> 0:13:03.320 why Apple didn't want to switch to USBC because the 0:13:03.360 --> 0:13:06.040 cables now six dollars and fifty five cents versus the 0:13:06.040 --> 0:13:08.520 twenty nine dollars they were getting for a quote unquote 0:13:08.600 --> 0:13:13.360 you know, premium cable. Let's go to John in Los Angeles. 0:13:13.440 --> 0:13:14.360 John you're on with Rich. 0:13:15.360 --> 0:13:19.040 Hi, Rich, I have a problem with my email. I 0:13:19.080 --> 0:13:23.160 bought a dot com domain about twenty plus years ago, 0:13:23.800 --> 0:13:27.520 and somewhere along the line I set it up so 0:13:27.559 --> 0:13:33.120 that email going to that domain, any name, would get 0:13:33.160 --> 0:13:36.959 forwarded to my Gmail account. And then a couple of 0:13:37.000 --> 0:13:41.160 weeks ago it stopped working, and I couldn't really remember 0:13:41.559 --> 0:13:43.959 where I set that up. I checked the records. It 0:13:44.120 --> 0:13:48.000 said something with outlooks. I don't remember setting anything up 0:13:48.000 --> 0:13:51.520 with Outlook. So I did a search for a company 0:13:51.559 --> 0:13:58.640 that would, for a price, would catch all my email 0:13:58.720 --> 0:14:00.680 to that domain and forward it to my youmail. But 0:14:00.720 --> 0:14:02.800 all I find is email companies. I want to sell 0:14:02.800 --> 0:14:04.079 me whole email packages. 0:14:04.240 --> 0:14:07.760 Yep. So you just want to forward, You just want 0:14:07.800 --> 0:14:11.560 to forward from from that that domain, right, and it's 0:14:11.600 --> 0:14:13.640 just is it one email address or several? 0:14:14.360 --> 0:14:17.520 Well, I set it up as a catch all, okay, 0:14:17.520 --> 0:14:20.640 catch all the email because sometimes people would mispell my 0:14:20.760 --> 0:14:22.320 name and that would get bounced back. 0:14:22.400 --> 0:14:23.720 So that's why I. 0:14:23.640 --> 0:14:25.600 Set that up. Okay, Well, I'll tell you what I use, 0:14:25.760 --> 0:14:28.120 and there may be more out there, but I this 0:14:28.160 --> 0:14:29.960 one is the one that I've used for years and 0:14:30.000 --> 0:14:32.200 it works really well, and it's I think five bucks 0:14:32.240 --> 0:14:35.360 a year. Now, remember this does not include any sort 0:14:35.360 --> 0:14:40.600 of email storage or email box nothing. This is just 0:14:40.880 --> 0:14:43.160 like you said, straight up forwarding. And you're gonna have 0:14:43.160 --> 0:14:44.680 to check to see if they can do a catch 0:14:44.680 --> 0:14:48.120 all email box where you can just anything you write 0:14:48.120 --> 0:14:50.600 to that domain, it will forward it to your Gmail. 0:14:50.600 --> 0:14:52.440 But the one that I use is Hover dot com 0:14:52.600 --> 0:14:56.080 h o v e er and I pay I think 0:14:56.240 --> 0:14:58.560 it's five dollars a year and all they do is 0:14:58.600 --> 0:15:03.520 forward and so my hello at richontech dot tv, it's 0:15:03.560 --> 0:15:05.520 just a forwarded email. It goes right to my Gmail 0:15:05.560 --> 0:15:09.800 when someone emails that. So Hover Hoveer is the one 0:15:09.800 --> 0:15:13.280 that I use. And you will need to you know, 0:15:13.360 --> 0:15:16.720 obviously you have to know your domain information to get 0:15:16.720 --> 0:15:19.440 that forwarded over. So you'll go to Hover, you'll sign 0:15:19.480 --> 0:15:21.800 up for an account and then you'll put all your 0:15:21.800 --> 0:15:24.080 information in for your domain. You will have to verify 0:15:24.160 --> 0:15:26.880 that you own that domain, and once you do, you 0:15:26.920 --> 0:15:29.880 can set up just what's called an email forwarding. Now 0:15:29.920 --> 0:15:32.120 you can also set up an email inbox as well. 0:15:32.640 --> 0:15:35.560 That's more like twenty dollars a year, but you can 0:15:35.640 --> 0:15:38.720 just get email forwarding for five dollars a year and 0:15:39.320 --> 0:15:43.880 The question is, let's see mail sent to distinct role 0:15:43.920 --> 0:15:48.720 based addresses. Help at can forward to one central mailbox, 0:15:49.320 --> 0:15:52.080 so doesn't let you send emails from your domain, so 0:15:52.120 --> 0:15:55.360 you you know this is only for receiving. But I 0:15:55.360 --> 0:15:57.280 think that's the main thing is that you just have 0:15:57.320 --> 0:15:59.560 to check. It's been a while since I set this 0:15:59.600 --> 0:16:01.400 thing up, so I'm not sure if they do a 0:16:01.480 --> 0:16:03.400 catch all email, but if they do, that would be 0:16:03.440 --> 0:16:05.400 pretty easy. But that's what you want to look for. 0:16:05.480 --> 0:16:07.760 You just want to look for what's called email forwarding 0:16:08.320 --> 0:16:12.400 and not email hosting. So good question, John. Let me 0:16:12.440 --> 0:16:15.400 know if that works out. Richontech dot tv is my website. 0:16:15.440 --> 0:16:18.320 You can use the email form there to let me know. 0:16:19.360 --> 0:16:22.480 Coming up more of your questions at triple eight rich 0:16:22.560 --> 0:16:24.880 one oh one. That's eight eight eight seven four to 0:16:24.920 --> 0:16:28.040 two four one zero one. I mentioned earlier that I 0:16:28.080 --> 0:16:30.640 am on social media on Instagram. You can find me 0:16:30.880 --> 0:16:33.840 at rich on tech on most of the major platforms. 0:16:34.200 --> 0:16:38.640 That's Instagram, that's Facebook, that's x also threads. I will 0:16:38.640 --> 0:16:40.760 tell you I've been using a little bit more of 0:16:40.840 --> 0:16:42.880 threads this week, So if you find me on there, 0:16:42.920 --> 0:16:45.240 I'm like I just said, I'm at rich on Tech, 0:16:45.680 --> 0:16:46.960 and I've been having kind of fun. 0:16:47.040 --> 0:16:47.320 You know what. 0:16:47.360 --> 0:16:50.280 The thing about Threads is right now, I haven't turned 0:16:50.280 --> 0:16:52.760 off my notification, so all my other social media I 0:16:52.760 --> 0:16:56.040 pretty much have notifications off Threads since it's so new, 0:16:56.080 --> 0:16:58.440 I still have them on. So when someone like ats 0:16:58.480 --> 0:17:01.160 me or writes something that's in interesting that Threads thinks 0:17:01.160 --> 0:17:03.600 should be a notification, I still get them. So it's 0:17:03.640 --> 0:17:06.160 kind of fun. Coming up, I'll tell you about the 0:17:06.359 --> 0:17:11.720 new Beatles song that's releasing. Well, it's already out thanks 0:17:11.760 --> 0:17:34.440 to AI. You are listening to rich on Tech. It's true, 0:17:35.760 --> 0:17:38.280 it's all because of you. 0:17:41.240 --> 0:17:46.560 And make get through song. 0:17:47.080 --> 0:18:00.800 Because welcome back to rich on Tech. Rich Burou here 0:18:00.880 --> 0:18:05.800 hanging out talking technology with you at Triple eight Rich 0:18:05.960 --> 0:18:09.480 one oh one eighty eight seven four to two four 0:18:09.680 --> 0:18:13.399 one zero one. The song you are listening to is 0:18:13.440 --> 0:18:17.080 a new song from the Beatles. Can you believe it? 0:18:17.119 --> 0:18:19.560 A new song from the Beatles in twenty twenty three, 0:18:19.680 --> 0:18:24.800 and it's all thanks to AI. How did that happen? Well, 0:18:26.680 --> 0:18:30.400 new technology? So this song is called Now and Then, 0:18:31.320 --> 0:18:35.280 and it features the voices of John Lennon, Paul McCartney, 0:18:35.280 --> 0:18:38.400 George Harrison, and Ringo Starr. And it all comes from 0:18:38.400 --> 0:18:41.960 an unfinished demo originally recorded by John Lennon in the 0:18:42.040 --> 0:18:46.800 nineteen seventies, but they never had the technology to extract 0:18:46.840 --> 0:18:50.560 his voice from this really poor recording and create the 0:18:50.600 --> 0:18:53.800 song from it. They tried in the nineties and it 0:18:53.920 --> 0:18:56.480 didn't really work, like the technology was just not there. 0:18:57.080 --> 0:19:00.280 So they took another chance, I guess a couple of 0:19:00.320 --> 0:19:03.760 years ago, two years ago, and they said, you know what, 0:19:04.000 --> 0:19:05.760 a year ago, and they said, let's try this again, 0:19:06.800 --> 0:19:09.800 and the AI was now good enough to clean up 0:19:09.920 --> 0:19:13.000 the vocals from John Lennon in the original demo, and 0:19:13.040 --> 0:19:16.560 then they created the rest of the song around it. 0:19:17.040 --> 0:19:20.920 So they recorded new chorus with the you know, it's 0:19:20.960 --> 0:19:23.000 just wild. The whole thing is just It gave me 0:19:23.119 --> 0:19:25.640 chills the first time I listened to this song, and 0:19:25.920 --> 0:19:28.840 it's there's also a little mini documentary online about it, 0:19:29.320 --> 0:19:32.240 you know, behind the scenes, how they made it, because 0:19:32.640 --> 0:19:35.280 it's just truly incredible that we were able to use 0:19:35.320 --> 0:19:37.560 AI to do this in the year twenty twenty two, 0:19:37.640 --> 0:19:41.040 twenty twenty three. Now, what I think is really interesting 0:19:41.160 --> 0:19:44.639 too is that this same technology are very similar technologies 0:19:44.640 --> 0:19:47.160 built into the pixel phone. So I told you about 0:19:47.160 --> 0:19:50.560 the Pixel eight Pro has this new feature called Audio 0:19:50.640 --> 0:19:54.560 Magic Eraser, and that is essentially the technology that they 0:19:54.720 --> 0:19:58.399 used to clean up this demo, because the AI picks 0:19:58.440 --> 0:20:02.800 out the audio from the track from the demo and 0:20:02.880 --> 0:20:05.200 separates it from all the other stuff that's on there, 0:20:05.200 --> 0:20:08.679 all the hissing, all the popping, all the other background noise, 0:20:09.040 --> 0:20:10.760 and it does that same thing on the Pixel. So 0:20:10.760 --> 0:20:13.880 if you take a video of your kid saying their 0:20:13.920 --> 0:20:16.560 first words and the dog's barking in the background, or 0:20:16.680 --> 0:20:18.520 is a trash truck going by and you hear that, 0:20:19.040 --> 0:20:22.200 you can use Audio Magic Eraser to just hone in 0:20:22.240 --> 0:20:24.960 on what your kid is saying and get all rid 0:20:24.960 --> 0:20:27.440 of all the rest of the background stuff. So it's 0:20:27.440 --> 0:20:30.240 a pretty wild song. I highly recommend you listen to 0:20:30.240 --> 0:20:32.000 it. It might give you a chills like it did for me, 0:20:32.600 --> 0:20:36.560 because it's just so wild to think that this originally 0:20:36.640 --> 0:20:41.480 was recorded so many years ago and now, thanks to technology, 0:20:41.520 --> 0:20:44.240 it is an entire song. So again, the song is 0:20:44.280 --> 0:20:45.879 called Now and then I'll put a link to it 0:20:45.920 --> 0:20:49.399 in the show notes at richontech dot tv and you 0:20:49.400 --> 0:20:52.600 can listen to the whole thing. But wow, just incredible. 0:20:53.560 --> 0:20:57.840 Following up on the question, we got earlier about forwarding email. 0:20:58.000 --> 0:21:02.760 Michael says cloud flare will forward emails for free, so 0:21:03.520 --> 0:21:05.480 I would have to check that out. But cloud flare 0:21:05.560 --> 0:21:08.440 is a popular website that kind of does a lot 0:21:08.480 --> 0:21:13.639 of different functionality for different domains and stuff. But Michaels 0:21:13.640 --> 0:21:15.800 saying that it will forward your email for free, so 0:21:15.840 --> 0:21:21.000 that's interesting, that's new to me. Let's go to Chuck 0:21:21.080 --> 0:21:23.800 in Laguna, Nigel, Chuck, you're on with Rich. 0:21:25.800 --> 0:21:25.919 Hi. 0:21:26.000 --> 0:21:28.800 Do I need to turn my radio off if. 0:21:28.640 --> 0:21:34.480 We can hear you in the background? Yes, I would, Oh, 0:21:34.560 --> 0:21:36.560 but I don't really hear you, so I think it's fine. 0:21:36.600 --> 0:21:39.360 Well now I do we need some AI to clean 0:21:39.440 --> 0:21:40.320 up the background audio? 0:21:40.840 --> 0:21:43.119 And that's great. I've got a free as I've been 0:21:43.200 --> 0:21:46.000 for ten years. I got two hundred and fifty thousand miles. 0:21:46.040 --> 0:21:49.399 I love it, but getting old. So I wanted to 0:21:49.400 --> 0:21:53.440 get a hybrid plug in. What do you recommend for 0:21:53.520 --> 0:21:57.359 a hybrid plug in? It's not outrageously crazy expensive? 0:21:57.800 --> 0:22:00.560 Ooh, good question. You know, I haven't done a lot 0:22:00.600 --> 0:22:04.280 on the plug ins, but I think that they're a 0:22:04.280 --> 0:22:09.800 good stop gap between the full electric and the full 0:22:10.119 --> 0:22:12.920 you know, gas car. I mean a plug in basically 0:22:13.560 --> 0:22:18.479 works by having a battery and a small engine, and 0:22:18.560 --> 0:22:21.800 so you can plug it in get maybe fifty miles, 0:22:21.840 --> 0:22:24.720 you know, anywhere from like twenty to fifty miles on 0:22:24.920 --> 0:22:28.359 the battery, and then you can use the gas engine 0:22:28.400 --> 0:22:32.359 when that goes, and the gas engine I believe, recharges 0:22:32.400 --> 0:22:35.480 the battery just a little bit as well. There's a 0:22:35.480 --> 0:22:36.840 bunch of these things. I mean, if you've got the 0:22:36.840 --> 0:22:38.879 plug in hybrid, that's kind of like the original. I 0:22:38.920 --> 0:22:42.679 feel like that's like the original plug in hybrid vehicle. 0:22:42.720 --> 0:22:44.800 But I know a lot of people were talking about 0:22:44.800 --> 0:22:48.000 the Kias and the Hyundai's that have these. But I 0:22:48.040 --> 0:22:50.400 really think it comes down to personal preference. I mean, 0:22:50.480 --> 0:22:52.160 you know, what do you like? What do you want? 0:22:52.200 --> 0:22:54.119 Do you want a small car again? I mean, Prius 0:22:54.160 --> 0:22:56.600 has been around forever, That's going to be always a 0:22:56.640 --> 0:22:59.240 great choice. But just looking at some of these on 0:22:59.400 --> 0:23:02.040 a car and driver, there are a lot of these 0:23:02.080 --> 0:23:06.919 cars out there. I think personally, I think the Prius Prime, like, 0:23:06.960 --> 0:23:10.119 the Prius is looking really really good, like the new design. 0:23:10.400 --> 0:23:11.960 I never thought I would say that. I never thought 0:23:12.000 --> 0:23:16.840 i'd say a Prius looks really good. But but to me, 0:23:17.000 --> 0:23:20.440 the Prius looks really really good. And also the Rav 0:23:20.520 --> 0:23:22.960 four that they have a plug in hybrid as well, 0:23:23.320 --> 0:23:25.720 So I think those are gonna be something that, you know, 0:23:25.760 --> 0:23:27.960 you stick to, those you're gonna get you know, you 0:23:27.960 --> 0:23:31.400 stick to maybe the Hyundai, the Kia, and the Toyota, 0:23:31.640 --> 0:23:33.560 you're probably gonna get the most bang for your buck 0:23:33.640 --> 0:23:36.840 out of those brands. There are also some from Ford. 0:23:36.920 --> 0:23:39.040 I mean, but you can go high end BMW, but 0:23:39.119 --> 0:23:41.840 I think the Toyota or the the Kia and the 0:23:42.480 --> 0:23:44.199 Hundai are probably going to be your best bang for 0:23:44.240 --> 0:23:47.119 your buck. The range, let's see what the range is 0:23:47.119 --> 0:23:50.359 on the Prius. So the Prius, let's see if we 0:23:50.359 --> 0:23:54.920 can get back down there. Let's see, Prius Prime gets 0:23:54.960 --> 0:23:58.280 forty miles. So what I would say is if you 0:23:58.359 --> 0:23:59.960 have a place to charge you and you get to work, 0:24:00.400 --> 0:24:02.639 that's pretty good. You know, most people's commutes are about 0:24:02.640 --> 0:24:06.439 thirty miles max. So I mean, I think the average 0:24:06.440 --> 0:24:09.280 commute in America, let's see, and I know there's some 0:24:09.320 --> 0:24:13.399 people that are, you know, more than that, but the 0:24:13.480 --> 0:24:16.600 average commute in the US, yeah, twenty six point six miles, 0:24:17.000 --> 0:24:21.160 so it's under thirty miles. Now that's a one way commute, 0:24:21.200 --> 0:24:22.919 so that means when you get to work, you'd have 0:24:22.960 --> 0:24:25.520 to charge up. And if you have a charger at work, 0:24:25.560 --> 0:24:28.320 that'd be great. That means your commute is entirely free. 0:24:28.359 --> 0:24:30.560 And that's the beauty of these cars is that, Like 0:24:30.600 --> 0:24:33.000 I was saying, if you're just charging at home and work, 0:24:33.040 --> 0:24:34.960 you're gonna be fine. But it's when you go on 0:24:35.000 --> 0:24:36.800 those road trips, and so if you have a plug 0:24:36.840 --> 0:24:39.320 in hybrid, it's gonna give you a little bit more 0:24:39.480 --> 0:24:42.000 peace of mind. When you're on that road trip, You're 0:24:42.040 --> 0:24:44.200 gonna be okay. No matter where you go, you can 0:24:44.240 --> 0:24:47.119 still get there because you've got the backing of that 0:24:47.200 --> 0:24:50.360 gas engine. But I don't know, I really like the Prius. 0:24:50.400 --> 0:24:53.240 I think the Prius Prime is a really good looking car. 0:24:53.560 --> 0:24:55.000 But again, it comes down to how much you want 0:24:55.000 --> 0:24:57.959 to spend. I mean, maybe you want something like, you know, 0:24:58.280 --> 0:25:01.320 a nicer BMW. I don't know, but it really comes 0:25:01.320 --> 0:25:02.800 down to what you want to spend. But I think 0:25:03.280 --> 0:25:05.159 for me personally, the plug in hybrid is kind of 0:25:05.200 --> 0:25:08.920 like a stopgap right now between a pure gas car 0:25:09.080 --> 0:25:12.080 and an electric car, which seems like the market is 0:25:12.119 --> 0:25:15.040 moving to. So good question, Chuck. I'm glad you were 0:25:15.080 --> 0:25:18.320 on the the cutting edge there many years ago. By 0:25:18.400 --> 0:25:24.000 getting that early. Well, if you have HBO Max and 0:25:24.040 --> 0:25:26.879 you've had it for a while, well they're taking some 0:25:26.920 --> 0:25:29.359 features away from you. And if you got the email, 0:25:29.440 --> 0:25:31.520 you already have the heads up. But if you're on 0:25:31.640 --> 0:25:35.120 this fifteen dollars and ninety nine cent a month HBO 0:25:35.720 --> 0:25:41.120 Legacy plan, HBO is removing some features from your plan. 0:25:41.320 --> 0:25:45.000 The feature they're removing four K video. So before if 0:25:45.000 --> 0:25:47.080 you got to watch a movie in four K, you 0:25:47.080 --> 0:25:48.720 will no longer be able to do that. You can 0:25:48.720 --> 0:25:51.240 now only watch them in HD. This starts on November 0:25:51.600 --> 0:25:54.480 or December fifth. So if you want to still watch 0:25:54.560 --> 0:25:57.200 in four K, guess what, you got to pay up 0:25:57.280 --> 0:25:59.960 four dollars more a month. So now you got to 0:26:00.160 --> 0:26:02.760 get onto their nineteen dollars and ninety nine cent a 0:26:02.760 --> 0:26:08.080 month plan four dollars more. So. When Warner Brothers bought this, 0:26:08.640 --> 0:26:10.679 you know this stay it's this whole big thing. I 0:26:10.680 --> 0:26:13.560 think HBO Max was started by AT and T when 0:26:13.600 --> 0:26:16.840 they bought it, or they owned HBO. Now it's owned 0:26:16.840 --> 0:26:20.000 by Warner Brothers Discovery. They switched it over to HBO 0:26:20.000 --> 0:26:22.160 Max about six months ago and they said nothing's gonna 0:26:22.240 --> 0:26:24.920 change for at least six months, and guess what. As 0:26:24.920 --> 0:26:27.520 soon as six months is up, they're like, okay, everything's changing. 0:26:28.040 --> 0:26:31.199 The other thing you're getting now is one less stream 0:26:31.240 --> 0:26:33.520 at the same time. So used to be able to 0:26:33.560 --> 0:26:36.280 watch on three streams at once. Now you can only 0:26:36.320 --> 0:26:40.720 watch on two, and you can download a certain amount 0:26:40.760 --> 0:26:44.840 of I think it's thirty items unless you upgrade and 0:26:44.880 --> 0:26:48.080 you get one hundred. So it's really confusing. But basically, 0:26:48.440 --> 0:26:51.240 if you are on the Hbo Legacy Plan, you'll still 0:26:51.240 --> 0:26:53.320 be able to watch all the stuff that you've been watching. 0:26:53.320 --> 0:26:55.560 You're still going to pay the same price. You just 0:26:55.600 --> 0:26:58.600 don't get the same quality. You don't get as many downloads, 0:26:58.720 --> 0:27:02.359 and you don't get as many simultaneous streams. The simultaneous 0:27:02.359 --> 0:27:04.399 streams thing is not that big of a deal unless 0:27:04.440 --> 0:27:07.119 you're sharing your plan with a bunch of people and 0:27:07.160 --> 0:27:08.919 they all happen to be streaming on a Friday night 0:27:09.000 --> 0:27:11.200 at the same time. You may notice the impact there. 0:27:11.640 --> 0:27:13.919 Four K is kind of annoying because we've gotten so 0:27:14.040 --> 0:27:17.200 used to these four K TVs and now I can't 0:27:17.200 --> 0:27:19.399 tell the difference. I'll be quite honest, it's tough to 0:27:19.400 --> 0:27:22.080 tell the difference between HD and four k But at 0:27:22.080 --> 0:27:24.000 the same time, if you do have a four K 0:27:24.200 --> 0:27:27.760 HDR set, you will no longer get that four K HDR, which, 0:27:27.800 --> 0:27:30.440 of course, you want to watch things in the best 0:27:30.480 --> 0:27:32.520 possible format, right, I mean, why would you want to 0:27:32.560 --> 0:27:35.640 watch something that's not in the best possible format. So anyway, 0:27:35.960 --> 0:27:38.280 just be on the lookout for that email from HBO Max. 0:27:38.560 --> 0:27:40.719 And the best part was the way they positioned it. 0:27:41.359 --> 0:27:43.399 They said, let me, let me get up, let me 0:27:43.440 --> 0:27:46.000 get the email here I put I put out my 0:27:46.040 --> 0:27:47.879 Instagram at rich on text. So if you want to 0:27:47.880 --> 0:27:52.080 read what has said current features new features. So they 0:27:52.160 --> 0:27:55.920 had the audacity to show you this as new features, 0:27:56.000 --> 0:27:58.600 and they were worse than the current features. I mean, 0:27:58.720 --> 0:28:02.880 come on, that is like just really really not nice. 0:28:03.800 --> 0:28:06.680 Eighty eight rich one one eight eight eight seven four 0:28:06.720 --> 0:28:09.000 to two four to one zero one. Coming up, I'll 0:28:09.000 --> 0:28:11.600 tell you how you can get a Thanksgiving dinner for 0:28:11.800 --> 0:28:16.359 free just by downloading an app. Plus, we've got our 0:28:16.400 --> 0:28:18.360 guests coming up a little bit later on to tell 0:28:18.440 --> 0:28:23.520 us about how teenagers can avoid some of the harms 0:28:23.560 --> 0:28:27.160 of social media. You are listening to rich on Tech. 0:28:31.160 --> 0:28:35.280 Welcome back to rich on Tech. Rich DeMuro here talking 0:28:35.320 --> 0:28:39.560 technology at triple eight Rich one oh one eight eight 0:28:39.720 --> 0:28:45.320 eight seven four to two four one zero one producer Bobo. 0:28:45.440 --> 0:28:47.400 I know you wanted to play your favorite song, so 0:28:47.480 --> 0:28:50.520 I let you thank you for playing that. I know 0:28:50.600 --> 0:28:53.200 you were asking. You keep asking, You're always asking. Can 0:28:53.240 --> 0:28:55.920 I play the Barbie song? Can I play the Barbie song? 0:28:55.960 --> 0:28:57.760 Can I play the Barbie song? Yes, you can play 0:28:57.760 --> 0:29:03.880 the Barbie song. Let's go to Terry in Temecula. Terry, 0:29:03.880 --> 0:29:04.640 you're on with Rich? 0:29:05.280 --> 0:29:10.920 Okay, Rich. I'm new at using chat GPT, and I've 0:29:11.000 --> 0:29:14.640 used it ten or twelve times and been successful. I 0:29:14.680 --> 0:29:16.280 did not use it for like, I don't know, four 0:29:16.360 --> 0:29:19.000 or five days. I tried to use it like two 0:29:19.080 --> 0:29:21.640 or three days ago, and I get this message on 0:29:21.720 --> 0:29:24.960 it that says we've detected unusual activity on your system. 0:29:25.040 --> 0:29:29.440 Try later. Tried later, same message, Try the next day, 0:29:29.520 --> 0:29:34.360 same message, And I can't find anywhere that I can 0:29:34.400 --> 0:29:38.280 get a hold of somebody at chat GPT to find 0:29:38.320 --> 0:29:40.720 out why did I get this message? How do I 0:29:40.760 --> 0:29:42.640 correct it? And what's going on here? 0:29:43.160 --> 0:29:46.520 Good question? So are you logging in on the official 0:29:46.520 --> 0:29:52.080 website at chat dot OpenAI dot com. Yes, Because there 0:29:52.120 --> 0:29:55.000 are many third party sites that try to like sort 0:29:55.000 --> 0:29:57.800 of latch on to what they've done, and that could 0:29:57.840 --> 0:30:00.680 be the first thing. So I think it's And you're 0:30:00.680 --> 0:30:05.040 not paying for a subscription, are you okay? So it 0:30:05.120 --> 0:30:09.480 is free to use chat GBT and the official website, 0:30:09.520 --> 0:30:12.600 like I said, is chat dot OpenAI dot com. There 0:30:12.600 --> 0:30:16.520 are many imitate imitation sites, and some of them use 0:30:16.600 --> 0:30:19.480 the underlying technology. But what I think is happening here 0:30:19.600 --> 0:30:25.000 is it sounds like a clean the cookies and cash 0:30:25.120 --> 0:30:28.160 on your web browser, and I think that will help. 0:30:28.240 --> 0:30:31.200 So if you are using Chrome, you will look to 0:30:31.320 --> 0:30:34.160 the go to the website chat dot OpenAI dot com 0:30:34.480 --> 0:30:38.440 and there is a there's actually it's a new icon 0:30:38.480 --> 0:30:41.800 if you've updated Chrome lately, but it's it looks like, 0:30:41.880 --> 0:30:44.160 I don't know, some like a little settings icon. It's 0:30:44.160 --> 0:30:47.320 a circle and you click that and it's if it's 0:30:47.360 --> 0:30:50.040 next it's next to the home button, so it's like home, 0:30:50.280 --> 0:30:53.120 and then this little it says viewsite information if you 0:30:53.160 --> 0:30:55.280 hover over it. If you if you hover over that, 0:30:56.240 --> 0:30:59.400 it will open up information about this website, and one 0:30:59.440 --> 0:31:03.040 of them is site settings, So if you click that, 0:31:03.920 --> 0:31:07.440 it will tell you all of the information about that website. 0:31:07.520 --> 0:31:09.440 What I would do is I would delete your data 0:31:10.440 --> 0:31:14.960 and you can reset your permissions as well. And then 0:31:15.080 --> 0:31:18.240 when you go back to chat GBT, you should be 0:31:18.320 --> 0:31:21.520 taken to the login page because now it has cleared 0:31:21.560 --> 0:31:25.480 all of that information out and once you log in again, 0:31:25.600 --> 0:31:29.719 it should work. Because now here's the deal. There is 0:31:30.080 --> 0:31:33.720 some This is a free service and it is an 0:31:33.720 --> 0:31:37.800 experimental service, so it doesn't always work every single time. 0:31:37.920 --> 0:31:39.680 So there may be times when you try to use 0:31:39.760 --> 0:31:42.640 chat gbt where it returns an error or it doesn't 0:31:42.640 --> 0:31:46.640 do what you expected to do. That is rare, and 0:31:46.720 --> 0:31:49.560 it does happen though it happens to me. It happens 0:31:49.560 --> 0:31:52.400 on the other website that I like called Claude dot ai. 0:31:52.480 --> 0:31:55.240 And by the way, Terry, if you have a chance, 0:31:55.360 --> 0:32:00.800 check out my other favorite ai which is Claude clad 0:32:01.480 --> 0:32:05.440 dot Ai Claude dot ai that's made by a company 0:32:05.520 --> 0:32:08.480 named Anthropic, And this is kind of like the biggest 0:32:08.520 --> 0:32:11.719 competitor to chat GPT. I personally, I know these are 0:32:11.760 --> 0:32:16.320 fighting words. I personally think it's better, but it's different. 0:32:16.560 --> 0:32:20.480 It's it's more data analysis. It's more it can get 0:32:20.560 --> 0:32:22.400 through a lot of you know, you can throw like 0:32:22.480 --> 0:32:24.800 a Comma separated value file at it. You can throw 0:32:24.840 --> 0:32:27.760 an Excel Excel spreadsheet, you can throw a PDF at it, 0:32:28.160 --> 0:32:30.520 you can paste in a ton of text and it 0:32:30.600 --> 0:32:34.440 can really go through that and figure things out. Keep 0:32:34.480 --> 0:32:36.600 in mind, none of these are up to date with 0:32:36.720 --> 0:32:40.800 current information. They may have a you know, some information 0:32:41.040 --> 0:32:44.040 that's that's current, but it's not up to date. If 0:32:44.120 --> 0:32:46.840 you want something that's fully up to date and Terry, 0:32:46.960 --> 0:32:49.080 you can check out this one as well. It is 0:32:49.400 --> 0:32:54.080 barred dot Google dot com and Barred is Google's AI. 0:32:54.840 --> 0:32:57.760 And so again we've got chat GPT, you've got Claude, 0:32:57.800 --> 0:33:01.120 and you've got Bard. Those are of the top three 0:33:01.320 --> 0:33:04.160 ais right now and the ones that i'd recommend trying. 0:33:04.200 --> 0:33:08.160 But again I think it's a matter of your web browser. 0:33:08.400 --> 0:33:10.920 Something got a little messed up in there, and that's 0:33:10.960 --> 0:33:13.680 what's causing that error message. And yeah, you're not going 0:33:13.720 --> 0:33:15.800 to find someone that you can just email or talk 0:33:15.880 --> 0:33:18.440 to at CHATGBT. It's just not that kind of service. 0:33:18.480 --> 0:33:21.160 And if we notice with all of these online services, 0:33:21.360 --> 0:33:25.040 there's pretty much no or limited customer service. There's not 0:33:25.200 --> 0:33:27.560 a traditional phone line you can call with a lot 0:33:27.640 --> 0:33:29.520 of these online services, so you do need to try 0:33:29.560 --> 0:33:31.720 to figure out how to do these things. On your own, 0:33:32.000 --> 0:33:35.040 but Terry, that's what I would recommend doing again. You 0:33:35.240 --> 0:33:39.160 just clear the data on this website, so you can 0:33:39.240 --> 0:33:42.440 go in and click that little setting's icon next to 0:33:42.520 --> 0:33:46.600 the URL and under site settings delete your data. And 0:33:46.680 --> 0:33:49.200 if you want to do this for your entire Chrome 0:33:49.280 --> 0:33:52.440 browser or whatever browser you're using, you can just use 0:33:52.480 --> 0:33:55.320 the option that says clear browsing data and that will 0:33:55.360 --> 0:33:57.479 get rid of it. Usually gives you an option if 0:33:57.480 --> 0:33:59.720 you want to cookies and site data, that's the stuff 0:33:59.720 --> 0:34:02.520 that you want, and all the cookies in site data 0:34:02.600 --> 0:34:06.280 is probably what's messing you up there. So good question. 0:34:06.920 --> 0:34:11.160 Thanks for the call today. Appreciate that. Speaking of Chrome, 0:34:12.719 --> 0:34:16.239 Chrome on iOS got a small but notable feature that 0:34:16.360 --> 0:34:19.080 I actually really am enjoying. You can now move the 0:34:19.200 --> 0:34:21.840 address bar in Chrome on iOS to the bottom of 0:34:21.920 --> 0:34:25.799 the screen. This matches what Safari did. I believe they 0:34:25.920 --> 0:34:28.520 changed it in iOS. It might have been iOS sixteen, 0:34:28.920 --> 0:34:32.520 definitely iOS seventeen. But if you noticed when you go 0:34:32.640 --> 0:34:36.040 to Safari on the iPhone now the URL bar is 0:34:36.120 --> 0:34:37.839 now at the bottom of the screen. You can move 0:34:37.880 --> 0:34:39.640 it back to the top if you are a creature 0:34:39.680 --> 0:34:41.920 of habit or you like it better up there. But 0:34:42.040 --> 0:34:44.880 I've moved the Chrome address bar down to the bottom 0:34:44.920 --> 0:34:47.880 and I like it. It's actually easier to reach depending 0:34:47.920 --> 0:34:49.919 on how big your phone is. It's just a little 0:34:49.960 --> 0:34:52.200 bit simpler, and it matches what Safari does. So if 0:34:52.239 --> 0:34:54.560 you have, you know, on the iPhone, even if you 0:34:54.640 --> 0:34:57.640 set a default browser, sometimes things open in Safari anyway, 0:34:58.360 --> 0:35:00.480 just the way Apple works their magic. You know how 0:35:00.560 --> 0:35:03.040 that is. But you know, so now there's not you 0:35:03.080 --> 0:35:05.120 won't be able to tell as much between the two. 0:35:05.239 --> 0:35:08.040 So if your fingers like the muscle memory. But so 0:35:08.239 --> 0:35:11.160 here's how you do it. Open up Chrome on your 0:35:11.400 --> 0:35:14.799 iPhone and all you have to do is look at 0:35:14.800 --> 0:35:17.480 the URL bar and press and hold on it and 0:35:17.600 --> 0:35:20.240 you'll get this option that says move address bar to bottom. 0:35:21.000 --> 0:35:22.560 Or if you move it to the bottom and you 0:35:22.640 --> 0:35:24.359 want it back at the top, you can just press 0:35:24.400 --> 0:35:26.719 and hold again and it says move move address bar 0:35:26.840 --> 0:35:30.840 to the top. So that is the main thing. Apparently 0:35:30.880 --> 0:35:34.719 Google says people were asking for this. I think that 0:35:34.880 --> 0:35:37.399 Google did this because it makes it tougher to tell 0:35:37.680 --> 0:35:41.640 Chrome apart from Safari. So if you're using Safari and 0:35:41.719 --> 0:35:44.160 then you switch to Chrome, you may be annoyed that 0:35:44.400 --> 0:35:46.000 the address bar is up at the top, so I 0:35:46.040 --> 0:35:47.320 think that's the reason why they did that. 0:35:48.000 --> 0:35:48.440 I like it. 0:35:48.480 --> 0:35:50.440 I've been using it for a week since it's been available, 0:35:50.480 --> 0:35:52.560 and it's just a small feature, but it is a 0:35:52.600 --> 0:35:55.759 little bit easier. I'll tell you about that. Let's see 0:35:55.920 --> 0:35:58.480 what else? What do I have a minute here? 0:35:59.080 --> 0:35:59.120 No? 0:35:59.360 --> 0:36:01.600 Oh, no time? Okay, never mind, Well, I'll tell you 0:36:01.680 --> 0:36:05.440 about the free Thanksgiving dinner when we come back. All 0:36:05.480 --> 0:36:06.880 you have to do is download an app you can 0:36:06.920 --> 0:36:11.080 get a Thanksgiving dinner completely free. I'll tell you how 0:36:11.120 --> 0:36:13.520 to do that, plus your calls. Triple eight rich one 0:36:13.560 --> 0:36:17.239 O one eight eight eight seven four to two four 0:36:17.480 --> 0:36:22.920 one zero one. This is rich on Tech. What's going 0:36:22.960 --> 0:36:25.479 on on rich to Burrow And this is rich on Tech, 0:36:26.280 --> 0:36:28.000 the show where I talk about the tech stuff I 0:36:28.040 --> 0:36:30.200 think you should know about. It's also the place where 0:36:30.200 --> 0:36:34.400 I answer your questions about technology. Phone lines are open. 0:36:35.000 --> 0:36:38.520 Triple eight rich one O one. That's eight eight eight 0:36:38.880 --> 0:36:41.719 seven four to two four one zero one. Give me 0:36:41.760 --> 0:36:44.080 a call if you have a question about technology. You 0:36:44.160 --> 0:36:47.520 can also email me. Go to rich on Tech dot 0:36:47.719 --> 0:36:52.560 TV hit contact. So lots of people are doing right now. 0:36:55.719 --> 0:36:57.880 I like the way you did that. Uh, coming up 0:36:57.920 --> 0:36:59.640 on the show. I'm gonna tell you how I can 0:36:59.680 --> 0:37:03.120 get that free Thanksgiving dinner just by downloading an app. Yes, 0:37:03.200 --> 0:37:05.919 I'll get to that very soon. We've got some great 0:37:06.000 --> 0:37:09.360 guests coming up today as well. We've got a guest 0:37:09.600 --> 0:37:13.759 named Stephanie who says they got scammed by trying to 0:37:13.840 --> 0:37:16.040 sell something online. They're going to share their story so 0:37:16.160 --> 0:37:18.279 that we can learn from it and not have the 0:37:18.320 --> 0:37:21.160 same thing happen to us. And we've got Larissa May, 0:37:21.360 --> 0:37:25.080 a digital wellness activist. Larisa is going to talk to 0:37:25.200 --> 0:37:29.480 us about social media and teen use and how, you know, 0:37:29.560 --> 0:37:32.799 the stuff that parents need to know. Parents, grandparents make 0:37:32.840 --> 0:37:36.000 sure that these kids are not ruined by social media. 0:37:36.320 --> 0:37:40.200 And I say ruined. I don't say that lightly because yeah, 0:37:40.200 --> 0:37:42.000 it's not going to ruin their lives, but it can 0:37:42.320 --> 0:37:44.440 and it has and it does on a daily basis. 0:37:44.520 --> 0:37:47.360 So we'll hear what Larisa has to say. Let's go 0:37:47.520 --> 0:37:51.640 to Mickey in camerio. Mickey, you're on with Rich. 0:37:52.560 --> 0:37:53.560 Hi, Good morning, Rich. 0:37:53.719 --> 0:37:54.600 I just had a question. 0:37:55.200 --> 0:37:58.680 We are nearing the holidays. I've given o'll gift cards 0:37:58.719 --> 0:38:01.160 for Walmart, Target, you know, so they can use to 0:38:01.760 --> 0:38:04.600 purchase things, you know, or you know, whatever they need 0:38:04.719 --> 0:38:09.160 groceries and whatnot. But I want to know, are all cards, 0:38:09.239 --> 0:38:14.239 whether it's Amazon, Target, Walmart, the grocery stores, can those 0:38:14.320 --> 0:38:17.920 be used online instead of us using our bank and 0:38:18.000 --> 0:38:20.160 our own credit card, you know, because of you know, 0:38:20.239 --> 0:38:24.640 for personal reasons and for you know, privacy protection purposes. 0:38:25.440 --> 0:38:27.560 So can they all be used online? Like, if you 0:38:27.680 --> 0:38:29.600 buy one at Target in the store, can you use 0:38:29.640 --> 0:38:30.440 it on their website? 0:38:31.360 --> 0:38:31.560 Yes? 0:38:32.239 --> 0:38:36.200 It depends. Yeah, the short the short answer is it depends. 0:38:36.320 --> 0:38:39.439 There are certain types of gift cards that are online only, 0:38:40.080 --> 0:38:43.000 there are some that are in store only, and there 0:38:43.040 --> 0:38:46.000 are some that work in both places. So when you 0:38:46.120 --> 0:38:48.319 buy a gift card, you sort of have to look 0:38:48.400 --> 0:38:51.040 at it and see what it says on the back. Now, 0:38:51.120 --> 0:38:54.400 this is getting rare and rare that these have a 0:38:54.480 --> 0:38:57.279 delineation like this, especially with the big retailers like a 0:38:57.360 --> 0:39:01.280 Home Depot or a Target, or to Amazon, I mean Amazon, 0:39:01.840 --> 0:39:04.000 you know, if they even have any more online in 0:39:04.120 --> 0:39:07.040 person stores. Like, that's a good question. Could you use 0:39:07.080 --> 0:39:10.000 an Amazon gift card that you purchase at like an 0:39:10.040 --> 0:39:13.400 Amazon Fresh grocery store. The answer is you have to 0:39:13.440 --> 0:39:15.040 look at the back of the card to see what 0:39:15.239 --> 0:39:17.160 it says, and you have to look at the card 0:39:17.200 --> 0:39:18.840 online if you buy it online, to see if it 0:39:18.880 --> 0:39:21.399 says you can use it on in store. The reason 0:39:21.400 --> 0:39:23.359 why I tell you this is because I use an 0:39:23.400 --> 0:39:27.959 app called Raise r Aise, and this is an app 0:39:28.000 --> 0:39:31.120 that lets you buy and sell gift cards. So let's 0:39:31.120 --> 0:39:33.920 say you're going to Old Navy and you know you're 0:39:33.960 --> 0:39:36.560 going there and you want to purchase, you know, fifty 0:39:36.600 --> 0:39:39.400 one hundred dollars worth of stuff there. You could go 0:39:39.520 --> 0:39:42.600 to this website, raise dot com or the app and 0:39:43.080 --> 0:39:46.200 buy a gift card for Old Navy and it's discounted 0:39:46.280 --> 0:39:48.919 because how are they getting that gift card. They're getting 0:39:48.960 --> 0:39:51.040 it from someone that got this gift card from Grandma 0:39:51.120 --> 0:39:52.880 that doesn't want it, and they want to unload it 0:39:53.120 --> 0:39:55.480 because it doesn't cost them anything to get rid of 0:39:55.520 --> 0:39:58.840 it at a at a lesser price than the face value. 0:39:59.360 --> 0:40:01.840 So let an example, Let's say that I have a 0:40:01.880 --> 0:40:05.040 birthday party. Someone gives me a one hundred dollars gift 0:40:05.120 --> 0:40:08.840 card to what's that store with all the candles that 0:40:09.040 --> 0:40:12.759 bed bathroom not bed bathroom, be odd bathroom body works, 0:40:12.800 --> 0:40:16.160 the one that sells all the like fancy selling smelling 0:40:16.239 --> 0:40:19.279 candles So let's say I get that and I'm I said, 0:40:19.320 --> 0:40:21.440 you know what, I'm not getting any pumpkin spice candles 0:40:21.480 --> 0:40:23.040 this year. I'm just gonna get rid of I'm not 0:40:23.080 --> 0:40:24.680 gonna get I'm gonna get rid of this gift card. 0:40:25.120 --> 0:40:27.600 I can go on Raise and sell that gift card. 0:40:27.680 --> 0:40:29.880 They will give me cash for that, and then I 0:40:30.000 --> 0:40:31.960 hand over that gift card to them. Now they're gonna 0:40:31.960 --> 0:40:34.640 give me let's say seventy five dollars, But to me, 0:40:35.239 --> 0:40:38.399 that's found money because I'm you know, this gift card 0:40:38.480 --> 0:40:40.960 was given to me for free. Then Raise will go 0:40:41.200 --> 0:40:43.320 and they will sell that gift card to other people 0:40:43.960 --> 0:40:46.760 for let's say ninety five dollars, And now you're getting 0:40:46.760 --> 0:40:49.439 one hundred dollars gift card for ninety five. Raise makes 0:40:49.480 --> 0:40:52.040 that spread of seventy five to ninety five dollars that 0:40:52.080 --> 0:40:53.799 they sold it to you for, they make twenty bucks. 0:40:54.120 --> 0:40:57.040 You get a discounted gift card. Everyone's happy in this process, 0:40:57.520 --> 0:41:00.200 but you have to be careful because I found out 0:41:00.239 --> 0:41:01.839 the hard way one time when I bought a gift 0:41:01.880 --> 0:41:05.600 card off of this website that it was it was 0:41:05.760 --> 0:41:09.040 digital only, it was only to be used online and 0:41:09.200 --> 0:41:12.480 not at the physical retailer. So when you buy these 0:41:12.520 --> 0:41:14.880 gift cards, you do need to check to see. So 0:41:15.440 --> 0:41:17.279 next time you get a gift card, just read the 0:41:17.320 --> 0:41:19.440 fine print and make sure that you can use it 0:41:19.640 --> 0:41:23.040 online and in store. A lot of them, like I said, 0:41:23.200 --> 0:41:26.040 are dual purpose. They will work in both places. And 0:41:26.120 --> 0:41:30.000 I'm looking, for instance, I'm looking up an Amazon gift card. 0:41:30.440 --> 0:41:32.359 So you can buy a one hundred dollars Amazon gift 0:41:32.440 --> 0:41:35.920 card on the Rai's website for ninety seven dollars and 0:41:36.000 --> 0:41:40.480 eighty three cents, and it says digital delivery, valid online 0:41:40.680 --> 0:41:43.440 and in store. But there are some gift cards that 0:41:43.560 --> 0:41:46.480 you go to and it will say only valid you know, 0:41:46.680 --> 0:41:49.879 in store. So Walmart, let's see what they say. Yeah, 0:41:49.960 --> 0:41:51.640 valid online and in store. So I think with the 0:41:51.680 --> 0:41:54.959 big ones, you're going to be fine, Larissa, sorry, Mickey, 0:41:56.160 --> 0:41:58.759 And I think that you know, it depends on some 0:41:58.880 --> 0:42:02.160 of the smaller retailer, some of the more obscure retailers, 0:42:02.280 --> 0:42:04.520 you may not be able to use them in both places, 0:42:04.560 --> 0:42:07.520 whether it's online or in store. So, for instance, let's 0:42:07.520 --> 0:42:09.719 look at Macy's. I think the one that I was 0:42:10.960 --> 0:42:14.360 that that got me was home Depot. So if you 0:42:14.480 --> 0:42:18.040 look at the home depot now valid online and in store, 0:42:18.080 --> 0:42:19.720 So anyway, I think a lot of them are probably 0:42:19.719 --> 0:42:22.000 gonna be fine. But anyway, just check to see what 0:42:22.160 --> 0:42:27.200 the redemption details are because every gift card is a 0:42:27.280 --> 0:42:29.200 little bit different and the way that you get these 0:42:29.280 --> 0:42:32.000 gift cards, you know, depending on where you buy them from, 0:42:32.040 --> 0:42:34.239 could be a little different. So great question. I know 0:42:34.320 --> 0:42:36.360 the holidays are coming up. Gift cards are the easy thing. 0:42:36.440 --> 0:42:41.520 So in my house, my mom she is now she's 0:42:41.600 --> 0:42:43.960 come around because now she'll give us gift cards. But 0:42:44.120 --> 0:42:46.879 she went a long time without giving gift cards because 0:42:46.920 --> 0:42:49.160 she thought that was the easy way out. She thought 0:42:49.200 --> 0:42:52.319 a gift card was just too simple. It you didn't 0:42:52.320 --> 0:42:54.440 have a lot of thought put into the gift. It 0:42:54.600 --> 0:42:57.920 was not something that was personalized. And I kind of 0:42:58.040 --> 0:42:59.840 fought that for many years because I said, you know what, 0:43:00.000 --> 0:43:03.200 but you're still picking the place that you're giving them 0:43:03.280 --> 0:43:06.200 that gift card to. And also it's very convenient, and 0:43:06.400 --> 0:43:09.520 gift cards are kind of this. It's almost like a 0:43:09.600 --> 0:43:11.520 double edged sword. I think some gift cards, like the 0:43:11.640 --> 0:43:14.200 Visa gift cards and the Amex gift cards, while they 0:43:14.280 --> 0:43:16.719 seem really good because you can use them anywhere, I'm 0:43:16.840 --> 0:43:19.920 the least fan of those because let's say you get 0:43:19.960 --> 0:43:22.480 a visa gift card for one hundred bucks and you 0:43:22.719 --> 0:43:26.640 use you have a balance of eight dollars and seventy 0:43:26.680 --> 0:43:29.640 two cents. Well, sometimes it could be tough to use 0:43:29.680 --> 0:43:32.480 that gift card balance because it's not like a regular 0:43:32.560 --> 0:43:34.400 gift card where let's say you have a balance on 0:43:34.440 --> 0:43:36.080 the home Depot card. You just swipe that card and 0:43:36.080 --> 0:43:37.839 they say, okay, there are seven dollars and it uses 0:43:37.880 --> 0:43:40.040 it with a visa one. Sometimes that could be a 0:43:40.080 --> 0:43:43.000 little trickier to use that remaining balance. Now I will 0:43:43.000 --> 0:43:45.000 tell you I do have a little hack. You can 0:43:45.080 --> 0:43:47.160 take that Visa gift card and redeem it to an 0:43:47.200 --> 0:43:50.200 Amazon account. So if you go to Amazon and buy 0:43:50.400 --> 0:43:53.480 an e gift card, you can add that Visa gift 0:43:53.520 --> 0:43:56.239 card as a payment method on your account, and then 0:43:56.280 --> 0:43:58.520 whatever the balance is, check the balance on that card. 0:43:58.960 --> 0:44:01.879 You can put in seven eighty two cents and buy 0:44:02.000 --> 0:44:04.319 that as an Amazon gift card. I've done this many 0:44:04.400 --> 0:44:07.200 many times. In fact, whenever I get an Amazon A 0:44:07.360 --> 0:44:09.680 Visa gift card, I literally just go straight to Amazon 0:44:09.760 --> 0:44:12.720 and convert it to Amazon because it's so much easier 0:44:12.760 --> 0:44:16.000 to use now. The other tip I have for using 0:44:16.040 --> 0:44:19.759 a visa gift card is use the entire amount at once. 0:44:20.400 --> 0:44:22.440 So if you go to a place like Gap or 0:44:22.600 --> 0:44:25.200 Home Depot or whatever and you have a visa gift card, 0:44:25.760 --> 0:44:27.759 use the entire amount at one time. So if you 0:44:27.840 --> 0:44:30.200 don't have a purchase that's big enough to cover the 0:44:30.440 --> 0:44:32.560 entire amount of that Visa gift card, save it for 0:44:32.640 --> 0:44:34.920 the next time. I'm telling you, it will save you 0:44:35.080 --> 0:44:38.279 a headache. But in general, I prefer gift cards that 0:44:38.400 --> 0:44:41.759 are for a brand, specifically because I do think they 0:44:41.800 --> 0:44:44.320 are easier to use. The other tip I have is 0:44:44.360 --> 0:44:46.440 that if you get a Target gift card, you can 0:44:46.520 --> 0:44:48.960 add it to the Target app, so if your kids 0:44:49.040 --> 0:44:50.879 like and the other thing I do is my kids 0:44:50.880 --> 0:44:53.480 will get a Target gift card and I will transfer 0:44:53.560 --> 0:44:57.480 it to their Apple Watch their Apple Cash. So I 0:44:57.520 --> 0:44:59.320 will take the gift card for twenty dollars and I 0:44:59.360 --> 0:45:01.200 will give them to twenty dollars in their Apple Cash, 0:45:01.239 --> 0:45:03.800 which they can then use anywhere. So there's lots of 0:45:03.840 --> 0:45:06.000 ways to slice and dice these gift cards, but at 0:45:06.040 --> 0:45:08.200 the end of the day, people love getting them. We 0:45:08.280 --> 0:45:10.080 have a whole stack of them at home right now. 0:45:10.360 --> 0:45:12.000 And I say we need to go to the mall 0:45:12.680 --> 0:45:14.920 and just have a gift card day where you use 0:45:14.960 --> 0:45:17.200 every single gift card because sometimes these things can linger 0:45:17.280 --> 0:45:19.919 for a very long time. Okay, I told you about 0:45:19.920 --> 0:45:22.920 the Thanksgiving dinner for free. Let me tell you how 0:45:22.920 --> 0:45:24.680 to redeem this. And by the way, if you want 0:45:24.719 --> 0:45:26.480 to use that raise website, I'm going to put a 0:45:26.600 --> 0:45:29.600 link on my show notes at rich on tech dot 0:45:29.680 --> 0:45:31.560 tv where if you use it for the first time, 0:45:31.640 --> 0:45:34.080 you can get five dollars off your first gift card purchase. 0:45:34.360 --> 0:45:36.239 It's like a referral link I've got, So if you 0:45:36.280 --> 0:45:39.279 want to do that, that's pretty good. Okay. The app 0:45:39.400 --> 0:45:44.960 is called Ibota Ibotta. They are doing their free Thanksgiving 0:45:45.280 --> 0:45:47.839 promotion for the fourth year in a row. This will 0:45:47.880 --> 0:45:51.200 give you one hundred percent cash back on a Thanksgiving 0:45:51.280 --> 0:45:54.840 meal from November first through twenty second. So what you 0:45:54.920 --> 0:45:56.520 do is you download the app. You have to be 0:45:56.600 --> 0:45:59.200 a first time user, I believe to get this free meal, 0:46:00.160 --> 0:46:03.040 and you can get cash back on a turkey on 0:46:03.200 --> 0:46:07.520 mashed potatoes, on corn muffin mix, and a couple other 0:46:07.600 --> 0:46:10.480 things like the basics cranberry sauce and the way this 0:46:10.560 --> 0:46:12.800 app works it's one of those cash back apps. So 0:46:12.920 --> 0:46:15.400 when you go shopping at the grocery store, you know, 0:46:15.520 --> 0:46:17.840 you may buy a product that you know, a different 0:46:17.880 --> 0:46:19.719 brand that they want you to buy, and you can 0:46:20.000 --> 0:46:22.759 submit your receipt and get cash back on that. So 0:46:22.920 --> 0:46:25.480 that's how I bought a works And during Thanksgiving they 0:46:25.560 --> 0:46:29.360 do this promotion for the free Thanksgiving dinner and so 0:46:29.440 --> 0:46:32.000 if you go to Ibota and by the way, I've 0:46:32.000 --> 0:46:34.080 got a link to download the app on my website, 0:46:34.280 --> 0:46:38.120 rich on tech dot tv. Here it is free mashed potatoes, 0:46:38.280 --> 0:46:41.640 free gravy mix, free corn muffin mix, the Jiffy corn, which, 0:46:41.680 --> 0:46:43.080 by the way, was the first thing I ever learned 0:46:43.120 --> 0:46:44.520 how to cook when I was a kid. It's like 0:46:44.560 --> 0:46:48.600 two ingredients, free cranberry sauce and a free turkey. The 0:46:48.680 --> 0:46:51.320 turkey is the most fourteen dollars thirty five cents And 0:46:51.400 --> 0:46:53.160 you can buy these at any retailer. You don't have 0:46:53.280 --> 0:46:55.000 to do it at a specific place. You can do 0:46:55.040 --> 0:46:59.880 it at Target, Walmart, wherever. You know these various retailers. 0:46:59.880 --> 0:47:03.440 They've got all the different brands near you. So it's 0:47:03.520 --> 0:47:05.120 kind of a fun little thing to do. I think 0:47:05.440 --> 0:47:10.040 the entire benefit might be about twenty dollars max. But 0:47:10.160 --> 0:47:12.480 it's still kind of fun just to get it. So again. 0:47:12.560 --> 0:47:17.280 The website is I Bought a Ibotta Free Thanksgiving Dinner. 0:47:17.680 --> 0:47:20.480 This runs from November first through November twenty second. You 0:47:20.520 --> 0:47:22.600 can go to my website rich on tech dot tv 0:47:22.760 --> 0:47:24.719 for a link to the app, and you can also 0:47:24.800 --> 0:47:27.279 refer your friends. If you refer your friends to this app, 0:47:27.600 --> 0:47:30.120 you'll get some entries in this program. They're doing free 0:47:30.160 --> 0:47:33.320 Thanksgiving for life, and so they'll give you, I don't know, 0:47:33.440 --> 0:47:35.399 free Thanksgiving dinner, I guess for the rest of your life. 0:47:35.800 --> 0:47:39.880 So they started this during the pandemic. They've done ten million. 0:47:41.239 --> 0:47:43.920 Ten million Americans have gotten free Thanksgiving meals from them, 0:47:44.560 --> 0:47:46.560 and they're saying it's part of their mission to make 0:47:46.600 --> 0:47:49.680 every purchase rewarding and help you save. And they hope 0:47:49.800 --> 0:47:52.200 that once you redeem this Thanksgiving dinner, you use this 0:47:52.320 --> 0:47:55.800 app to buy stuff, to buy little products, you know, 0:47:55.920 --> 0:47:58.879 twenty five cents back here, fifty cents back there, dollar 0:47:59.000 --> 0:48:02.160 back here. Rich on tech dot tv is the website 0:48:02.239 --> 0:48:05.080 triple eight rich one on one eight eight eight seven 0:48:05.160 --> 0:48:07.560 four to two four one zero one. Give me a 0:48:07.640 --> 0:48:12.560 call if you have a question about technology Welcome back 0:48:12.640 --> 0:48:16.360 to Rich on Tech. Rich DeMuro here hanging out with you, 0:48:16.600 --> 0:48:24.560 talking technology. Coming up, we're gonna talk to Stephanie. Stephanie 0:48:25.080 --> 0:48:28.440 says she was scammed by someone on U I believe 0:48:28.480 --> 0:48:31.600 it was Facebook Marketplace, and she's going to share her 0:48:31.719 --> 0:48:36.000 story so that we can all avoid the same fate. 0:48:37.360 --> 0:48:39.680 Triple eight Rich one on one eight eight eight seven 0:48:39.800 --> 0:48:44.480 four to two four one zero one. Stephen is in 0:48:45.040 --> 0:48:49.719 San Diego. Steven, you're on with Rich all right, Rich, Yeah, 0:48:50.040 --> 0:48:50.319 I am. 0:48:51.040 --> 0:48:55.360 I have found out that into It Mint and the 0:48:56.160 --> 0:49:01.719 Morning Tracking or management all website is shutting down as 0:49:01.800 --> 0:49:05.000 of the first of January, and I was wondering if 0:49:05.040 --> 0:49:09.000 you had some ideas on alternatives that I could use me. 0:49:09.520 --> 0:49:11.759 I mean understand, I got about two decades where the 0:49:11.880 --> 0:49:13.440 transactions I got a handle her. 0:49:13.600 --> 0:49:16.880 Oh I know, it's such a mess, and I so, 0:49:17.040 --> 0:49:19.000 first off, I don't know how you predicted the future, 0:49:19.040 --> 0:49:21.360 but I've got the Mint story right here. I literally 0:49:21.480 --> 0:49:23.960 was going to get to it soon. And this is 0:49:24.000 --> 0:49:27.279 a big deal because Mint. I actually remember the day 0:49:27.320 --> 0:49:30.399 that Mint started. I was working as a reporter at 0:49:30.880 --> 0:49:34.440 k CAL nine here in Los Angeles, and I was like, 0:49:34.600 --> 0:49:38.279 this is the coolest thing ever. You take all of 0:49:38.400 --> 0:49:41.040 your services, all of your bank accounts, all of your 0:49:41.560 --> 0:49:44.840 credit cards, all of everything you have investments, and I 0:49:44.880 --> 0:49:47.439 didn't have a lot, but it was just so cool 0:49:47.480 --> 0:49:49.399 to see it all on one page. And I thought 0:49:49.440 --> 0:49:52.200 that was just such a genius idea. And so Mint 0:49:52.280 --> 0:49:55.160 became very very popular, very fast, and then into it 0:49:55.320 --> 0:49:58.040 bought it quickly after it opened. I think it only 0:49:58.160 --> 0:50:01.239 like a year or two later. And of course they 0:50:01.400 --> 0:50:04.360 ran it pretty much as it was when it opened, 0:50:04.440 --> 0:50:06.560 but of course they added more like sales to it, 0:50:06.719 --> 0:50:09.720 Like I remember towards the end it was really like salesy, 0:50:09.880 --> 0:50:13.280 like selling me credit cards, selling me, you know, loans, whatever, 0:50:13.719 --> 0:50:16.040 but it still had that core functionality the two things 0:50:16.080 --> 0:50:17.960 I loved, well, the main thing I loved about it 0:50:18.160 --> 0:50:20.160 was kind of like the one page for all of 0:50:20.239 --> 0:50:24.080 your accounts. Now, if you're a Mint user on the regular, 0:50:24.160 --> 0:50:26.680 you know that there was always like connection errors with 0:50:26.800 --> 0:50:28.840 your accounts, Like you just log on and be like, sorry, 0:50:28.880 --> 0:50:31.759 we're having trouble connecting to this service, and you'd be 0:50:31.840 --> 0:50:33.919 like ah, and you'd have to like refresh or wait 0:50:34.280 --> 0:50:36.960 till the next day whatever. So that never went away. 0:50:37.800 --> 0:50:40.320 But now Into it says they are shutting down this 0:50:40.480 --> 0:50:45.839 popular budgeting app on January first, twenty twenty four. They 0:50:45.880 --> 0:50:48.520 say you can download your transactions if you want, so 0:50:48.800 --> 0:50:52.120 you need to do that now before January first, so 0:50:52.520 --> 0:50:54.840 you have until the shutdown date, which doesn't give you 0:50:54.960 --> 0:50:57.439 much time. But you can export all of your transactions. 0:50:57.880 --> 0:51:00.799 And if you've noticed a lot of these financial services now, 0:51:01.280 --> 0:51:05.000 they don't allow you to download all of your back transactions. 0:51:05.040 --> 0:51:07.719 Sometimes only go back sixty or one hundred and twenty days. 0:51:08.280 --> 0:51:12.160 So if, like Steven said, if you've got to five 0:51:12.360 --> 0:51:15.160 ten years worth of stuff on there, you're not gonna 0:51:15.160 --> 0:51:17.520 be able to get that back very easily. So if 0:51:17.560 --> 0:51:21.759 you're using Mint, I would highly recommend that you download 0:51:21.920 --> 0:51:24.600 your transaction data if you want to keep that for 0:51:24.719 --> 0:51:27.800 the future. Now, the other thing about this is that 0:51:28.000 --> 0:51:31.600 they will be switching people over to Credit Karma, which 0:51:31.680 --> 0:51:34.680 is also owned by into It. Into It is also 0:51:34.760 --> 0:51:37.080 the folks behind They have a bunch of things like 0:51:37.200 --> 0:51:40.360 I think QuickBooks and all that, so they own a 0:51:40.400 --> 0:51:43.279 bunch of companies. If you go to into It you 0:51:43.360 --> 0:51:47.600 can see all yeah, QuickBooks, TurboTax, But they want everyone 0:51:47.680 --> 0:51:50.000 to use credit Karma now. To me, Credit Karma has 0:51:50.120 --> 0:51:53.480 always been a website that's more about selling me credit 0:51:53.560 --> 0:51:56.480 products like a credit card or a loan, and that's 0:51:56.520 --> 0:51:58.480 kind of like what I said Mint did towards the end. 0:51:59.320 --> 0:52:02.279 So they say that some of Mint's services will be 0:52:02.880 --> 0:52:06.440 transferred over to Credit Karma, but we're not sure if 0:52:06.520 --> 0:52:09.440 the monthly budgeting service is going to be transferred over. 0:52:10.160 --> 0:52:12.160 They do say they are going to do that feature 0:52:12.200 --> 0:52:13.920 where it shows you everything on one page. Now, I 0:52:14.040 --> 0:52:17.440 logged onto Credit Karma very quickly just to see kind 0:52:17.440 --> 0:52:19.759 of what they offer. But once you switch over, I 0:52:19.880 --> 0:52:21.640 don't think you can go back to Mint, so you 0:52:21.719 --> 0:52:23.800 may want to just hold off before you do anything 0:52:23.960 --> 0:52:28.480 that transfers your account number over. So to answer your question, Steven, 0:52:28.640 --> 0:52:32.080 I am still on a quest to figure out what 0:52:32.360 --> 0:52:35.840 the best replacement app is, but it depends what you 0:52:35.960 --> 0:52:37.880 want to do. If you want to see everything on 0:52:38.000 --> 0:52:41.279 one page, there's an app called Monarch, which I did 0:52:41.360 --> 0:52:43.399 not test just yet. But the problem is all these 0:52:43.440 --> 0:52:45.279 new apps want to charge you money. So there's two 0:52:45.360 --> 0:52:49.240 that are really good. One is called Copilot. It's available 0:52:49.280 --> 0:52:51.480 for iOS only, and that's the one that I initially 0:52:51.560 --> 0:52:54.359 downloaded because a lot of people are downloading that app, 0:52:54.960 --> 0:52:58.439 and it's good, but it's expensive. You got to pay 0:52:59.080 --> 0:53:02.360 every year to use app. But it does seem to 0:53:02.480 --> 0:53:04.960 do the kind of everything on one page and the budgeting. 0:53:05.480 --> 0:53:08.560 The other one is from the Dave Ramsey team called 0:53:08.680 --> 0:53:11.040 every Dollar, and again you do have to pay if 0:53:11.080 --> 0:53:15.600 you want the premium features of that app. There's another 0:53:15.640 --> 0:53:18.120 one called pocket Guard. I have not tested that one. 0:53:18.840 --> 0:53:21.719 You need a budget y nab. A lot of people 0:53:21.880 --> 0:53:24.480 use that. I've tried it in the past. It is 0:53:24.600 --> 0:53:27.400 way too complicated for me. The other one, if you 0:53:27.520 --> 0:53:29.719 want something that I have used in the past that 0:53:29.760 --> 0:53:32.920 I think is really good, used to be called Personal Capital, 0:53:32.960 --> 0:53:37.600 it's now called Empower. Empower that will show you all 0:53:37.680 --> 0:53:40.000 of your accounts in one place. So it really depends 0:53:40.040 --> 0:53:41.759 do you want to use this to budget or do 0:53:41.800 --> 0:53:43.760 you want to use it to see everything in one place. 0:53:44.239 --> 0:53:46.360 I don't use these apps to budget. To budget, I 0:53:46.560 --> 0:53:48.879 use an Excel spreadsheet. I've used that for the last 0:53:48.920 --> 0:53:51.520 twenty years of my life. Every single Friday, I go 0:53:51.680 --> 0:53:53.800 on I put all my accounts on there, all the 0:53:53.880 --> 0:53:58.280 different transactions, and I create what's called a zero based budget. 0:53:59.200 --> 0:54:01.040 I will still continue to use Excel to do that, 0:54:01.840 --> 0:54:04.280 but again a lot of people checking out these different apps. 0:54:04.320 --> 0:54:06.839 I think it really comes down to what works best 0:54:06.920 --> 0:54:09.120 for you. Which one do you take a liking to. 0:54:09.880 --> 0:54:13.759 Coming up next, how not to get scammed selling stuff online. 0:54:14.360 --> 0:54:19.480 You are listening to rich on Tech. Welcome back to 0:54:19.920 --> 0:54:23.600 rich on Tech. Rich DeMuro here talking technology with you 0:54:23.920 --> 0:54:29.080 at Triple eight. Rich one oh one. I'm busy taking notes, 0:54:29.120 --> 0:54:32.719 so I take notes throughout the entire show, and I 0:54:33.080 --> 0:54:34.880 put them in the show notes. So if you download 0:54:34.880 --> 0:54:36.839 the show as a podcast, you can see the show 0:54:36.880 --> 0:54:39.120 notes there. You can also go to rich on Tech 0:54:39.320 --> 0:54:42.520 dot tv to see the show notes in real Uh. Well, 0:54:43.080 --> 0:54:45.120 it's kind of they do happen in real time. But 0:54:45.200 --> 0:54:46.600 to get the link, I guess you'd have to go 0:54:46.719 --> 0:54:49.440 to x for now because they don't post until the podcast. 0:54:50.040 --> 0:54:51.480 But if you go to the uh, if you go 0:54:51.560 --> 0:54:54.799 to rich on Tech on Twitter, I guess now it's 0:54:54.800 --> 0:54:58.080 called XU, you can see the show notes and I 0:54:58.120 --> 0:55:00.799 will put those out in real time. So all these 0:55:00.840 --> 0:55:04.359 budgeting apps that we just talked about, that's where they are. 0:55:05.160 --> 0:55:07.759 I just listed a whole bunch of them. Let's see here. 0:55:08.200 --> 0:55:10.360 I was just putting the links in co pilot monarch 0:55:10.480 --> 0:55:13.120 pocket guard. You need a budget, every dollar in power. 0:55:14.040 --> 0:55:16.120 So I will be doing a story about this on 0:55:16.239 --> 0:55:19.959 TV as well, because you can use credit karma. It'll 0:55:20.000 --> 0:55:22.400 be fine. But you know, it's like it leaves a 0:55:22.440 --> 0:55:24.279 bad taste in your mouth, the fact that Mint is, 0:55:24.960 --> 0:55:26.640 you know, into it is doing this to Mint, Like, 0:55:26.719 --> 0:55:29.960 why why are you switching us when everyone likes this program? 0:55:30.320 --> 0:55:32.000 I don't know. Not a good not a good look. 0:55:32.400 --> 0:55:39.120 All right, let's let's bring up Stephanie. Stephanie was scammed 0:55:39.320 --> 0:55:42.960 through Facebook Marketplace and Stephanie, thanks so much for joining me. 0:55:43.000 --> 0:55:44.920 I appreciate you sharing your story because I do think 0:55:44.960 --> 0:55:45.759 it's going to help people. 0:55:46.840 --> 0:55:50.239 Of course, I'm happy to definitely help and share what 0:55:50.880 --> 0:55:53.560 I learned in my experience on Facebook Marketplace. 0:55:53.680 --> 0:55:57.319 Okay, so what let's what were you selling? And tell 0:55:57.400 --> 0:55:59.600 me how you posted it and all that good stuff, 0:55:59.640 --> 0:56:00.719 Like what you're selling? 0:56:00.800 --> 0:56:04.959 What? So selling a furniture set from my in laws? 0:56:05.160 --> 0:56:06.680 Okay, pretty standard? 0:56:07.680 --> 0:56:11.320 Correct, but it was a high dollar value. So I 0:56:11.440 --> 0:56:17.959 put five thousand dollars for a twelve piece dining room set. Wow, 0:56:18.280 --> 0:56:21.120 that attracted certain people. 0:56:21.400 --> 0:56:23.480 Okay, so this was a this was like like I've 0:56:23.520 --> 0:56:25.360 got a futon on there right now, and it's like 0:56:25.440 --> 0:56:28.040 fifty bucks, So this is this is high end stuff, 0:56:29.000 --> 0:56:32.120 so you think interesting. So you think that's what attracted 0:56:32.360 --> 0:56:34.520 these scammers because they're like, oh, this person might have 0:56:34.640 --> 0:56:37.480 some money because they're selling a very expensive furniture set. 0:56:38.360 --> 0:56:43.880 Yes, okay, because I lifted it and within five minutes, 0:56:43.960 --> 0:56:47.920 maybe ten, all of a sudden, I had probably at 0:56:48.040 --> 0:56:49.000 least five. 0:56:48.920 --> 0:56:52.240 To ten inquiries if it was still available and wanted 0:56:52.320 --> 0:56:52.719 to buy it. 0:56:53.480 --> 0:56:56.960 Oh wow, interesting, okay, So what happened? What do they 0:56:57.000 --> 0:56:58.000 say in these inquiries? 0:56:58.719 --> 0:57:01.799 So they're asking if it's available, and I would respond yes, 0:57:01.920 --> 0:57:04.200 but I was trying to be fair, so I would 0:57:04.239 --> 0:57:08.200 go in order of who initiated the conversation first, and 0:57:08.840 --> 0:57:12.600 then they would ask they wanted to give more, So 0:57:13.000 --> 0:57:14.440 of course I got happy they. 0:57:14.440 --> 0:57:16.280 Wanted to give you more money than you're asking for 0:57:16.360 --> 0:57:20.440 this thing, correct, okay, which. 0:57:20.320 --> 0:57:22.560 Again I was like, this is weird, but kind of 0:57:22.680 --> 0:57:25.920 exciting that maybe I did do it too low, but 0:57:26.240 --> 0:57:28.560 I was going to just kind of be weary of 0:57:28.640 --> 0:57:31.959 it at first, and a lot of the information coming 0:57:32.000 --> 0:57:33.920 through was i'll give you fifty two hundred, I'll give 0:57:33.920 --> 0:57:35.600 you fifty five hundred. The next one was, I'll give 0:57:35.600 --> 0:57:39.160 you six thousand, and I did get into a bidding 0:57:39.240 --> 0:57:44.040 war with one gentleman who was a scammer and another customer, 0:57:44.200 --> 0:57:46.280 and they kept trying to outbid one another for it. 0:57:46.720 --> 0:57:50.120 So I got up to sixty seven hundred dollars. Wow, 0:57:51.640 --> 0:57:55.479 and again, being excited, I told the one I said, 0:57:55.560 --> 0:57:59.120 unfortunately eministic with the first person who bid sixty seven 0:57:59.400 --> 0:58:02.520 and end is bitting war back and forth. I appreciate 0:58:02.640 --> 0:58:04.120 your time and I'll keep you posting. 0:58:04.240 --> 0:58:07.000 And this is all through what phone or text or 0:58:07.640 --> 0:58:08.320 how is this through? 0:58:09.360 --> 0:58:10.320 Messenger? Facebook? 0:58:10.320 --> 0:58:11.000 Okay? Facebook? 0:58:11.000 --> 0:58:11.760 Messager me? 0:58:12.040 --> 0:58:14.720 Okay, did you look at their profile at all? Like 0:58:14.800 --> 0:58:16.480 did you check them out, like to see what their 0:58:16.560 --> 0:58:17.720 deal was? Not? 0:58:17.880 --> 0:58:18.280 At first? 0:58:18.360 --> 0:58:18.640 Okay? 0:58:18.880 --> 0:58:21.800 And what I started noticing was a lot of users 0:58:22.040 --> 0:58:25.480 created were joined Facebook in twenty twenty three, so this year, 0:58:26.280 --> 0:58:29.960 so they were new, correct, which was weird because that 0:58:30.120 --> 0:58:32.200 didn't seem correct. So I was like, okay, well, I'm 0:58:32.240 --> 0:58:33.760 going to put you to the side. But this gentleman 0:58:34.280 --> 0:58:36.480 wasn't a twenty twenty three user. I believe he was 0:58:36.520 --> 0:58:37.880 a twenty sixteen user. 0:58:37.960 --> 0:58:40.680 So I was like, okay, okay, yeah, because we look 0:58:40.760 --> 0:58:43.640 for little hints to see if these people are legitimate, 0:58:43.760 --> 0:58:46.080 because Okay, they have a lot of reviews, they have 0:58:46.160 --> 0:58:47.720 a lot you know, they've been around for a while, 0:58:47.880 --> 0:58:50.240 so we feel like they might be more legitimate. 0:58:50.360 --> 0:58:54.360 That's what you kind of did, yes, yes, So when 0:58:54.400 --> 0:58:56.080 I looked at his page, I was like, Okay, he's 0:58:56.080 --> 0:58:58.880 been around, he's not a twenty twenty three user. He 0:58:59.000 --> 0:59:03.640 started continue the messaging of can I zel you? So 0:59:03.760 --> 0:59:08.120 I thought, sure, that doesn't seem to be weird. Sure, 0:59:08.120 --> 0:59:10.160 I'll give you my email and you can. You can 0:59:10.240 --> 0:59:13.480 send me money Viazel. And that's where it started to 0:59:13.520 --> 0:59:18.720 become the scam. Was he they spoofed a Zell email 0:59:19.240 --> 0:59:22.040 and made it look like I couldn't have the funds 0:59:22.240 --> 0:59:24.560 because I didn't have a Zell business account. 0:59:24.760 --> 0:59:27.640 Ooh and interesting, so they sent you an email that 0:59:27.840 --> 0:59:29.960 said like this was kicked back or something. 0:59:30.760 --> 0:59:33.160 Yes, so it says I can't receive the funds because 0:59:33.160 --> 0:59:35.960 I don't have the correct account setup like through Zell, 0:59:36.680 --> 0:59:41.200 and that I needed to resolve the issue. And it 0:59:41.400 --> 0:59:43.880 was in order to resolve the issue, I had to 0:59:44.080 --> 0:59:48.560 send three hundred dollars to the user and then it 0:59:48.600 --> 0:59:51.800 would clear the situation, it would resolve it okay. 0:59:51.880 --> 0:59:53.560 And at this point did you send that money? 0:59:54.200 --> 0:59:58.080 No? I was like, that seems weird. Okay, why am like? 0:59:58.160 --> 1:00:01.680 Because they overpaid? So so we had agreed on sixty 1:00:01.760 --> 1:00:05.680 seven hundred and he sent seven thousand and said will 1:00:05.760 --> 1:00:08.280 you send the three hundred back? And I said, well, yes, 1:00:08.360 --> 1:00:10.440 I'm not going to take seven thousand. That's not what 1:00:10.560 --> 1:00:13.960 we agreed upon. And then the email came through from 1:00:14.080 --> 1:00:16.360 Zell saying I had to send it back, and I 1:00:16.440 --> 1:00:19.000 was like, well, this is weird. So then I checked 1:00:19.040 --> 1:00:21.720 the account first of all, and I didn't get seven 1:00:21.760 --> 1:00:25.160 thousand dollars. I didn't get sixty seven hundred dollars. So 1:00:25.640 --> 1:00:28.480 after speaking with my husband, I said, this seems weird. 1:00:28.960 --> 1:00:34.040 I'm going to call Zell. And sure enough, I actually 1:00:34.120 --> 1:00:38.040 walked into another like a situation with calling a quote 1:00:38.080 --> 1:00:40.800 unquote Zell customer service account which was not Dell. 1:00:41.280 --> 1:00:43.880 Oh so that's how they got you. Where did you 1:00:43.960 --> 1:00:44.960 get that phone number from? 1:00:45.720 --> 1:00:49.040 I googled it and of course I have the number, 1:00:49.160 --> 1:00:52.480 but I don't have the website, so I don't have 1:00:52.720 --> 1:00:53.880 that which I can send you. 1:00:54.200 --> 1:00:57.000 Okay, So you so you google the phone number for Zell. 1:00:58.200 --> 1:01:00.480 Something came up on Google you dial the number that 1:01:00.560 --> 1:01:02.720 you saw on your screen, and it connected you to 1:01:02.800 --> 1:01:06.600 a scam artist, which was unrelated to the original scammer. Yes, 1:01:07.120 --> 1:01:13.480 scammers be scamming. Oh my gosh, it's like no matter 1:01:13.520 --> 1:01:14.000 where you go. 1:01:15.320 --> 1:01:17.880 I avoided a scam because I didn't seem that didn't 1:01:17.880 --> 1:01:20.240 seem right. So I was like, Okay, we're gonna call 1:01:20.680 --> 1:01:21.959 and I walked into another scam. 1:01:22.640 --> 1:01:25.640 Wow, so you actually thought you were protecting yourself and 1:01:25.720 --> 1:01:28.320 you walked right into another spider web of scam artists. 1:01:28.960 --> 1:01:31.600 That is incredible. That is really it's like a one 1:01:31.720 --> 1:01:32.680 two punch right there. 1:01:33.360 --> 1:01:35.000 Yes, like they're getting really smart. 1:01:35.080 --> 1:01:37.840 Okay, really really smart. So you call the Zel person 1:01:37.960 --> 1:01:40.520 and to this unbeknownst to you, it's not actual Zel. 1:01:40.640 --> 1:01:41.600 And then what happened? 1:01:42.560 --> 1:01:45.800 Correct, So where he's walking me through un quote unquote 1:01:45.840 --> 1:01:48.520 how to set up a Zell business account, and I said, well, 1:01:48.520 --> 1:01:50.600 I don't want a Zell business account. I just kind 1:01:50.600 --> 1:01:53.520 of want to resolve this and deal with the furniture 1:01:53.560 --> 1:01:55.360 sale and move on. I'm not trying to create a 1:01:55.400 --> 1:01:58.360 business and that's not what my end game is. And 1:01:58.720 --> 1:02:00.520 he said, no, I understand, man. We're going to get 1:02:00.560 --> 1:02:02.640 you set up to get the money resolved. So again 1:02:02.680 --> 1:02:08.080 he's unrelated to their initial stammer. And as I'm talking 1:02:08.200 --> 1:02:10.520 to him, I had a bad feeling and I said, 1:02:10.520 --> 1:02:12.440 how do I know you're not going to take my money? 1:02:12.560 --> 1:02:15.400 And he goes, ma'am you called me? Oh wow, oh 1:02:15.520 --> 1:02:18.800 you And I said, that's a really valid point. 1:02:19.080 --> 1:02:19.480 You're right. 1:02:19.840 --> 1:02:21.880 I sought you out. You didn't seek me out. 1:02:23.240 --> 1:02:24.920 So as we're going. 1:02:24.880 --> 1:02:27.640 Through quote unquote setting up a Zell account, he has 1:02:27.760 --> 1:02:33.960 me logging into any desk, which, oh wow, do and 1:02:34.160 --> 1:02:38.080 he sees my information, which, again, knowing I had a 1:02:38.120 --> 1:02:40.800 bad feeling, I said, this doesn't track. But I've used 1:02:40.840 --> 1:02:43.640 any desk for work related issues, so I thought that's 1:02:43.840 --> 1:02:48.200 not odd in that respect. And I'm starting to move 1:02:48.320 --> 1:02:51.320 money around and send it out to people I don't know, 1:02:51.920 --> 1:02:54.200 but he said I'll get it back, and I said, 1:02:54.200 --> 1:02:55.720 I'm going to get this money back. He says, yes, 1:02:55.800 --> 1:02:57.720 we're just moving money around. You're going to transfer the 1:02:57.760 --> 1:02:59.240 money out and it's going to come back to you. 1:03:00.360 --> 1:03:03.760 I said, okay, Again, this doesn't seem right, and my 1:03:03.920 --> 1:03:07.080 gut is yelling at me to like end the call. 1:03:08.080 --> 1:03:11.960 And after moving money around and sending it out to 1:03:12.000 --> 1:03:14.400 two people I didn't know, but of course the scammer knew. 1:03:15.560 --> 1:03:18.320 I finally said, I need to finish this call later 1:03:18.400 --> 1:03:20.920 when my husband gets home, and he said, sure, no problem, 1:03:21.040 --> 1:03:23.160 we'll call you back whenever you want. But at that 1:03:23.240 --> 1:03:24.800 point I already had exeled money. 1:03:24.600 --> 1:03:25.320 Out to two people. 1:03:25.400 --> 1:03:27.480 I didn't know how much did you sell? 1:03:28.680 --> 1:03:29.680 Fifteen hundred total? 1:03:30.040 --> 1:03:32.880 Fifteen total, so seven fifty to each person? 1:03:33.560 --> 1:03:36.960 It was like, no, nine fifty four, ninety nine or 1:03:37.000 --> 1:03:38.880 five hundred, so that he did it, you know, in 1:03:38.960 --> 1:03:42.640 different monetary values. 1:03:42.920 --> 1:03:46.520 And so you just have and you realize as soon 1:03:46.560 --> 1:03:49.439 as you hung up that this was a problem. Yes, yes, 1:03:49.600 --> 1:03:50.440 and how did you feel? 1:03:51.440 --> 1:03:51.560 Oh? 1:03:51.760 --> 1:03:55.640 Terrible, I said. I literally tried to avoid getting scammed 1:03:55.720 --> 1:03:56.919 and walked into another scam. 1:03:57.720 --> 1:03:57.959 Wow. 1:03:59.000 --> 1:04:02.280 As I'm talking to the second scammer, the first scammer 1:04:02.520 --> 1:04:05.520 is blowing up the messenger, asking you know why I 1:04:05.680 --> 1:04:08.800 haven't transferred the money? What's going on? Did I read 1:04:08.920 --> 1:04:09.440 the letter? 1:04:10.160 --> 1:04:10.280 You know? 1:04:10.360 --> 1:04:12.800 I need to follow the email that they'd sent, and 1:04:12.920 --> 1:04:15.320 I need to do what the email says and everything 1:04:15.360 --> 1:04:19.000 will be fine. And I would respond with I'm on 1:04:19.120 --> 1:04:21.800 a call, I apologize, I'll be right with you shortly 1:04:22.720 --> 1:04:25.520 and Finally, when he got he seemed the oversea be 1:04:25.520 --> 1:04:28.840 getting aggressively angry. Nothing was said, but just you know, 1:04:28.920 --> 1:04:31.919 pushing like why I hadn't done what the email said. 1:04:32.040 --> 1:04:34.800 I finally told him, Unfortunately, I can't send you the 1:04:34.880 --> 1:04:39.080 money back because my account was hacked due to fraudulent 1:04:39.160 --> 1:04:42.040 activity and I cannot access any money to send you. 1:04:42.440 --> 1:04:44.360 And that's kind of where he was like, well, that's 1:04:44.400 --> 1:04:47.080 because you didn't follow the email. I s's no, no, no, no, no, 1:04:48.040 --> 1:04:51.280 that's you know, understanding me. I cannot access the money, 1:04:51.320 --> 1:04:54.480 there's nothing to access, nothing to send you, So I'm 1:04:54.600 --> 1:04:57.520 not going to do that. And he was getting mad, 1:04:57.600 --> 1:04:59.680 and then I finally just blocked him after having to 1:04:59.760 --> 1:05:02.240 deal with the fraud department at my bank. 1:05:02.560 --> 1:05:05.320 Wow, okay, so I've got to go. But did you 1:05:06.320 --> 1:05:07.960 get any of this money back? Were you able to 1:05:08.040 --> 1:05:08.520 reclaim it? 1:05:09.200 --> 1:05:11.520 I was, And if you ever have an issue with Zelle, 1:05:11.680 --> 1:05:12.280 just call your bank. 1:05:12.680 --> 1:05:12.919 Wow. 1:05:13.160 --> 1:05:13.880 I learned that too. 1:05:14.160 --> 1:05:14.280 Well. 1:05:14.320 --> 1:05:17.120 I think you're lucky because people have had many, many 1:05:17.200 --> 1:05:19.760 issues with Zell, and it's it's sort of notorious for 1:05:19.920 --> 1:05:22.880 once the money goes out, it doesn't necessarily come back. 1:05:22.960 --> 1:05:25.200 So I'm very impressed that you were able to get 1:05:25.560 --> 1:05:26.560 Did you get all of it back? 1:05:27.200 --> 1:05:27.520 I did. 1:05:27.680 --> 1:05:29.080 I was fortunate to get all of it. 1:05:29.520 --> 1:05:31.000 Did it take a long time on the phone? 1:05:33.040 --> 1:05:37.520 Not too long, definitely, several conversations but probably fifteen minutes 1:05:37.560 --> 1:05:39.920 each to resolve it. And they did what they could 1:05:39.960 --> 1:05:41.520 in five days and I was able to get the 1:05:41.560 --> 1:05:41.960 money back. 1:05:42.000 --> 1:05:45.760 Bottom line, what's your advice to people? In twenty seconds? 1:05:46.320 --> 1:05:48.120 If it's too good to be true, it probably is, 1:05:48.240 --> 1:05:49.160 and listen to your guys. 1:05:49.640 --> 1:05:51.840 Stephanie, thanks so much for calling me today. I appreciate 1:05:51.880 --> 1:05:54.439 you sharing your story. I know that's a tough story 1:05:54.520 --> 1:05:57.720 to tell, but I do believe that if you listen 1:05:57.760 --> 1:06:00.440 to these stories and hear more of them, you the 1:06:00.480 --> 1:06:01.240 warning signs. 1:06:02.080 --> 1:06:02.520 Of course. 1:06:02.600 --> 1:06:03.960 Absolutely, thank you for listening. 1:06:05.640 --> 1:06:09.680 You're listening to Rich on Tech More show right after this. 1:06:16.600 --> 1:06:20.280 Welcome back to Rich on Tech. Rich DeMuro here talking 1:06:20.400 --> 1:06:23.880 technology at eighty to eight Rich one oh one eight 1:06:24.000 --> 1:06:27.400 eight eight seven four to two four one zero one. 1:06:31.040 --> 1:06:34.840 Let's go to Elsa in Plia, del Rey, California. Elsa, 1:06:35.120 --> 1:06:37.320 you're on with Rich. Hi. 1:06:37.440 --> 1:06:37.600 Rich. 1:06:37.640 --> 1:06:37.920 How are you? 1:06:38.440 --> 1:06:42.480 I'm doing great? So a quick question for you, Elsa. Yes, 1:06:42.760 --> 1:06:45.440 isn't that the name from that Disney movie. What was 1:06:45.520 --> 1:06:46.040 it frozen? 1:06:47.360 --> 1:06:47.400 Like? 1:06:47.520 --> 1:06:49.640 Did that just like wreck Havoc on your life? 1:06:50.520 --> 1:06:50.840 It did? 1:06:50.960 --> 1:06:52.480 And I had no idea when it came out, and 1:06:52.560 --> 1:06:55.000 I got all these requests from people, and I'm like, 1:06:55.040 --> 1:06:56.280 I have no idea what you're talking about. 1:06:58.440 --> 1:07:01.120 It's a great name. So it's it's nice, it's unique, 1:07:01.160 --> 1:07:03.680 it's lovely, and so uh, I'm glad they used it 1:07:03.720 --> 1:07:05.640 in a movie. What can I help you with? Thank you? 1:07:06.040 --> 1:07:08.240 Two things? I called you a few weeks ago regarding 1:07:08.320 --> 1:07:11.000 wanting to get an email that didn't have anything attached 1:07:11.040 --> 1:07:13.280 to it and blah blah blah. And as it turns out, 1:07:13.320 --> 1:07:16.000 that was part of the conversation today. And I ended 1:07:16.120 --> 1:07:18.240 up after that because I used the dog Go with 1:07:18.400 --> 1:07:21.360 my browser. They came out with an email that you 1:07:21.480 --> 1:07:23.800 can use for them and they filter it and then 1:07:23.920 --> 1:07:25.920 just gowet it to any email you have. So that 1:07:26.080 --> 1:07:28.080 was perfect for me because I didn't have to open 1:07:28.160 --> 1:07:30.560 an account, I didn't have to do anything. I could 1:07:30.680 --> 1:07:33.800 just change the email address and then it's dot Doug 1:07:34.040 --> 1:07:36.960 dot com. I'm sorry, so I used my name at 1:07:37.360 --> 1:07:40.480 Dug dot com. Yes, it just filters and suentative to 1:07:40.560 --> 1:07:42.760 my email and it's perfect I have that not for 1:07:42.840 --> 1:07:43.400 about a month. 1:07:43.720 --> 1:07:44.840 Yeah, and I think it's great. 1:07:45.040 --> 1:07:48.560 Yeah, I've got that. I used that for certain uh 1:07:48.720 --> 1:07:50.520 you know, like if it's like a junkie kind of 1:07:50.560 --> 1:07:52.920 like I'm just signing up like a free coupon or something. 1:07:53.280 --> 1:07:56.320 And what they do is they they strip all of 1:07:56.480 --> 1:07:59.360 the trackers out of that email and they make it 1:07:59.520 --> 1:08:01.440 they make it really easy to get rid of that 1:08:01.560 --> 1:08:03.440 email address as well. So if you want to, like 1:08:03.520 --> 1:08:05.760 you know, block that email from that person, but yeah, 1:08:05.760 --> 1:08:07.400 you can get it. It's free. It's uh, you know, 1:08:07.480 --> 1:08:09.720 your name or whatever you want at duck dot com. 1:08:10.280 --> 1:08:13.120 I'll put the link on the on the show notes 1:08:13.120 --> 1:08:14.760 as well. So good, good call about that. 1:08:15.600 --> 1:08:17.600 Well, what I really called you about was it I 1:08:17.680 --> 1:08:20.320 got a net Gear You had a person a representative 1:08:20.360 --> 1:08:22.439 about a month ago as well, and I got a 1:08:22.600 --> 1:08:25.200 router from net Gear and they have a feature where 1:08:25.200 --> 1:08:27.280 you can get bit defender for a year. 1:08:27.720 --> 1:08:28.360 Is that good? 1:08:28.560 --> 1:08:30.880 Is that too much? Or I just wanted to get 1:08:30.920 --> 1:08:31.680 your opinion on that. 1:08:32.400 --> 1:08:36.600 Okay, So bit Defender is sort of like there, you know, 1:08:36.840 --> 1:08:42.640 beefed up firewall and cybersecurity threat kind of like subscription. 1:08:42.800 --> 1:08:44.040 How much are they charging for it? 1:08:44.760 --> 1:08:47.440 Well, they give it to you free for a year, okay. 1:08:47.520 --> 1:08:52.559 And this is neck year armor. Yes, okay, so uh 1:08:52.960 --> 1:08:56.519 so I would probably take the free year, but I 1:08:56.760 --> 1:08:58.960 don't know if you need it after that. So what 1:08:59.479 --> 1:09:01.840 routers like a firewall built in? So I'm looking at 1:09:01.880 --> 1:09:04.519 let's see, it says automatically protect devices connected to your 1:09:04.600 --> 1:09:09.080 Wi Fi, shield devices. Other solutions miss keep your sensitive 1:09:09.120 --> 1:09:11.839 data secure, get on the go protection for your devices. 1:09:12.680 --> 1:09:17.120 So it protects uh let's see. Okay, you get VPN first, 1:09:17.160 --> 1:09:19.640 So if you need a VPN, I guess that's included here. 1:09:20.920 --> 1:09:26.840 Automatic threat detection, instant notifications and yeah. So I mean, look, 1:09:26.920 --> 1:09:28.519 it's one of these things where it's kind of like 1:09:28.600 --> 1:09:30.960 antivirus software. It's kind of like malware stuff. It's like 1:09:31.920 --> 1:09:34.679 you feel good having it because you feel like you're protected. 1:09:35.240 --> 1:09:38.080 But I would say, you know, all routers have a 1:09:38.200 --> 1:09:40.760 level of protection built into them. They all have a 1:09:40.840 --> 1:09:43.040 firewall that's built in. And if you're just setting it 1:09:43.160 --> 1:09:45.600 up and keeping it, you know, the standard way that 1:09:45.720 --> 1:09:47.760 the it comes from the factory and it you know, 1:09:48.240 --> 1:09:51.240 obviously you're using a strong password with that router. I 1:09:51.320 --> 1:09:53.320 think you should be okay, but I would probably take 1:09:53.400 --> 1:09:58.040 the free year, and typically with free year subscriptions, you're 1:09:58.200 --> 1:10:03.840 usually able to cancel the recurring subscription right away. So 1:10:04.280 --> 1:10:07.240 if you're ever doing a free trial, typically you can 1:10:07.360 --> 1:10:08.960 go in on that account. You don't have to wait 1:10:09.080 --> 1:10:10.920 until next year, because what they want you to do 1:10:11.040 --> 1:10:12.800 is forget about it, and next thing, you know, you 1:10:12.880 --> 1:10:15.120 get charged on your card and you say, ah, it's 1:10:15.160 --> 1:10:17.040 too much effort to go back and you know, figure 1:10:17.080 --> 1:10:19.080 this out and get my refund, and so you keep 1:10:19.120 --> 1:10:21.080 it for the next year. And so now you've just 1:10:21.080 --> 1:10:23.439 gotten two years of this, you know, for the price one, 1:10:23.520 --> 1:10:25.720 but still you're paying for it. So what I do is, 1:10:25.760 --> 1:10:27.759 whenever I sign up for a free trial, I always 1:10:27.800 --> 1:10:29.559 go into my account and I see if I can 1:10:29.640 --> 1:10:33.000 cancel right away. And usually it'll give you either a 1:10:33.120 --> 1:10:35.640 warning sign that says, hey, you're about to cancel this, 1:10:35.800 --> 1:10:38.120 but you'll still have access through next you know, whatever 1:10:38.200 --> 1:10:40.439 the end date is of next year, and I say, okay, 1:10:40.479 --> 1:10:42.240 that sounds great, and I press cancel and I still 1:10:42.280 --> 1:10:44.479 have access to that for the year. It just doesn't 1:10:44.520 --> 1:10:47.879 automatically renew. Now, if it says you'll lose access immediately, 1:10:48.080 --> 1:10:50.800 I decide, Okay, do I really need this and in 1:10:50.880 --> 1:10:52.720 the case I want to keep it for that free year, 1:10:52.880 --> 1:10:56.679 I would just snooze my email for a year, maybe 1:10:56.720 --> 1:11:00.479 you know, two weeks before that renewal date, and that'll 1:11:00.479 --> 1:11:02.920 pop up in my inbox and then I will take 1:11:03.000 --> 1:11:05.559 action at that point. If I don't have an email 1:11:05.640 --> 1:11:09.240 provider that has a snooze functionality, then I will just 1:11:09.840 --> 1:11:14.000 set a reminder in my reminders and have that pop up. 1:11:14.080 --> 1:11:16.360 But I use this news functionality. That's like the easiest. 1:11:16.560 --> 1:11:18.280 And if you have one of these smart speakers at home, 1:11:18.360 --> 1:11:20.680 like a Google or Alexa, you can just say like, hey, 1:11:21.240 --> 1:11:24.720 remind me and say the date to check out this 1:11:24.880 --> 1:11:28.280 service or to check up on my Netgear Armor subscription. 1:11:29.120 --> 1:11:31.200 But ELSA, that's probably what I would do is just 1:11:31.280 --> 1:11:33.439 take the free year. Why not see how it works 1:11:34.200 --> 1:11:37.920 and just either cancel immediately or just set a reminder 1:11:38.000 --> 1:11:41.080 to cancel. But you know, free year, why not see 1:11:41.120 --> 1:11:44.120 what works what doesn't work. I think the biggest downsides, 1:11:44.160 --> 1:11:46.479 according to some of the reviews that I'm looking at online, 1:11:47.120 --> 1:11:50.400 is that it could impact your internet performance because it 1:11:50.520 --> 1:11:53.479 is a security program, so you may have times when 1:11:53.520 --> 1:11:55.519 you try to go to a website it won't load. 1:11:55.960 --> 1:11:58.919 You may try to, you know, download something it won't download. 1:11:59.439 --> 1:12:01.599 So those are kind of like the downsides of any 1:12:01.800 --> 1:12:04.800 type security program. And you know, people that use ad 1:12:04.840 --> 1:12:07.639 blockers know this. People that use any sort of VPN 1:12:07.880 --> 1:12:11.720 or network you know, monitoring or filtering, there's always some 1:12:12.439 --> 1:12:15.960 issues that occur because of that. So if you're okay 1:12:16.040 --> 1:12:18.040 with that stuff and you're wondering, like, why is this 1:12:18.240 --> 1:12:20.559 going wrong, you know that's that might be the reason. 1:12:20.680 --> 1:12:23.360 So good question. Thanks for listening to the show, Thanks 1:12:23.360 --> 1:12:25.479 for having a cool name, and thanks for calling today. 1:12:25.840 --> 1:12:28.679 Triple eight rich one O one eight eight eight seven 1:12:28.880 --> 1:12:32.320 four to two four one zero one uh. Still coming 1:12:32.400 --> 1:12:34.360 up in the next hour of the show, we're going 1:12:34.439 --> 1:12:38.439 to talk to Larissa. Larissa May is a digital wellness 1:12:38.560 --> 1:12:41.720 activist founder of Half the Story. So if you want 1:12:41.800 --> 1:12:45.400 some tips about your kids and social media and your 1:12:45.479 --> 1:12:48.160 teens on their phones all the time, Larissa is going 1:12:48.240 --> 1:12:50.559 to offer some of the things that they talk about 1:12:50.640 --> 1:12:52.720 when it comes to that. Plus, we still got to 1:12:52.720 --> 1:12:56.240 talk about all this Apple stuff. New M three chips, 1:12:56.280 --> 1:13:00.519 a new iMac, new laptops, and their discontinuing one of 1:13:00.560 --> 1:13:04.400 their Apple music plans. You are listening to Rich on tech. 1:13:04.439 --> 1:13:10.000 We got plenty more show coming up. Welcome back to 1:13:10.439 --> 1:13:14.720 Rich on Tech. Rich Demiro here hanging out talking technology. 1:13:14.920 --> 1:13:19.040 We talked about Mint shutting down as of January. First, 1:13:19.080 --> 1:13:22.719 a lot of people use Mint for budgeting and also 1:13:23.800 --> 1:13:27.320 aggregation of all the different you know, financial accounts in 1:13:27.400 --> 1:13:31.360 one place. Got an email from Chuck. He said, Dave 1:13:31.439 --> 1:13:36.000 Ramsey's offering his every dollar for Mint users for two 1:13:36.080 --> 1:13:39.639 months for free. Go to everydollar dot com slash Mint. 1:13:40.720 --> 1:13:43.200 So every dollar, I think is free, but to get 1:13:43.240 --> 1:13:45.160 the real you know, to get the real use out 1:13:45.200 --> 1:13:47.160 of it, you do have to pay. I'm not sure 1:13:47.200 --> 1:13:49.080 how much it is, but you can get two months 1:13:49.160 --> 1:13:52.200 for free of premium access if you go to that website. 1:13:52.520 --> 1:13:55.759 The one that I'm probably most interested in, quite honestly, 1:13:55.840 --> 1:13:59.160 is called Monarch. And the reason for that is because 1:13:59.479 --> 1:14:02.240 the I who was one of the first guys who 1:14:02.280 --> 1:14:07.920 started Mint is running Monarch now. And he says CEO 1:14:08.120 --> 1:14:11.040 says that Mint was free, but it made money by 1:14:11.080 --> 1:14:15.200 giving users financial offers which cause problems, and they don't, 1:14:15.320 --> 1:14:18.360 you know, into it doesn't need credit Mint anymore because 1:14:18.400 --> 1:14:22.479 they have credit karma. And they said that a free 1:14:22.600 --> 1:14:26.120 personal finance app doesn't work like the business model does 1:14:26.200 --> 1:14:29.360 not work. So that's why I'm noticing that all these 1:14:29.560 --> 1:14:33.320 apps that are replacing it are paid subscription apps. And 1:14:33.439 --> 1:14:37.880 so Monarch, which can import Mint data, says it's fifteen 1:14:37.920 --> 1:14:40.559 bucks a month. Wow, that's a lot. But it does 1:14:40.640 --> 1:14:44.920 have financial planning and other things. But yeah, it looks 1:14:45.000 --> 1:14:47.120 like you're gonna have to get a subscription if you 1:14:47.160 --> 1:14:50.599 want something that's really good. That's the way it's going. Remember, 1:14:51.240 --> 1:14:54.519 I consider this under that that umbrella of the free 1:14:54.640 --> 1:14:57.120 ride is over right. We used to have all these 1:14:57.160 --> 1:14:59.160 things for free in the online world, and now it's 1:14:59.240 --> 1:15:02.200 like not companies to make money. Let's go to Henry 1:15:02.479 --> 1:15:05.840 in I don't know if you're Louisiana or La Henry. 1:15:06.000 --> 1:15:06.720 You're on with Rich. 1:15:08.400 --> 1:15:10.519 Oh hi, Rich, Hang on a second. 1:15:11.600 --> 1:15:13.479 My name is Henry. I am from Los Angeles. 1:15:13.560 --> 1:15:13.880 There we go. 1:15:14.840 --> 1:15:15.720 I wanted to say hello. 1:15:17.560 --> 1:15:18.640 I had a question for you. 1:15:19.439 --> 1:15:22.840 I'm an older person, over sixty, and I had a 1:15:22.880 --> 1:15:26.679 small business in Los Angeles. I like a lot of people, 1:15:26.720 --> 1:15:29.240 I got crushed by COVID, and I went back to 1:15:29.360 --> 1:15:32.320 school a couple of years ago, and now I've graduated 1:15:32.880 --> 1:15:37.479 and I'm a computer technician. But I'm a little unsure 1:15:37.600 --> 1:15:39.920 which direction to go in, whether I should maybe look 1:15:39.920 --> 1:15:43.360 at big companies, smaller companies, or even starting a company 1:15:43.400 --> 1:15:46.519 in my own. So I wondered what your outlook was 1:15:46.880 --> 1:15:50.960 on the tech careers for newer people, but who are 1:15:51.040 --> 1:15:56.719 skilled in the next maybe twenty four months, Well, what kind. 1:15:56.600 --> 1:15:59.639 Of a computer technician? What kind of computer technician? 1:16:01.040 --> 1:16:03.680 A plus and network plus certified by COMPKIA. 1:16:04.000 --> 1:16:06.920 Okay, So, I mean, I think it really comes down 1:16:07.000 --> 1:16:09.640 to you already did the company thing, so do you 1:16:09.720 --> 1:16:10.519 want to do that again? 1:16:12.479 --> 1:16:13.560 Not necessarily. 1:16:14.479 --> 1:16:18.160 I'm retired as a chef with large contract theaters and 1:16:18.360 --> 1:16:21.400 I was kind of hoping to avoid the large company 1:16:21.720 --> 1:16:22.519 environment again. 1:16:22.760 --> 1:16:24.320 Yeah, that's what I was going to say. So I 1:16:24.479 --> 1:16:28.960 feel like, you know, you're starting something new, you're embarking 1:16:29.040 --> 1:16:32.639 on this new journey, and you've already done your own company. 1:16:32.760 --> 1:16:34.519 So you probably don't want to do that, because if 1:16:34.560 --> 1:16:36.519 you did, you probably wouldn't be calling me. I feel 1:16:36.520 --> 1:16:39.439 like you're you're you're in your heart of hearts, You're 1:16:39.520 --> 1:16:42.280 kind of I feel like, just given everything you've told me, 1:16:42.360 --> 1:16:45.040 you're leaning towards a smaller company. And I think what 1:16:45.200 --> 1:16:47.320 you're going to like about that is that it's going 1:16:47.400 --> 1:16:49.800 to be more hands on. It's going to be more 1:16:50.920 --> 1:16:53.120 human interface. You know, there's going to be more much 1:16:53.200 --> 1:16:56.800 more human interaction versus a large company where you may 1:16:56.920 --> 1:17:00.400 just be doing, you know, jobs for nameless, faceless both 1:17:00.479 --> 1:17:02.639 company and employees. You know, you may be just doing 1:17:02.640 --> 1:17:06.439 stuff for people who don't really know. And it sounds 1:17:06.560 --> 1:17:10.280 like you, based on what I'm hearing, since you went 1:17:10.400 --> 1:17:15.200 back to school, you took that initiative. It just sounds 1:17:15.280 --> 1:17:16.800 like you want to be a people person and you 1:17:16.880 --> 1:17:19.519 want to be interacting with maybe a smaller company that 1:17:20.080 --> 1:17:22.639 you get more hands on time with everything and more 1:17:22.680 --> 1:17:25.519 face to face time with everyone. So I think you're 1:17:25.560 --> 1:17:29.679 in a good place. I think that computer technology jobs 1:17:29.720 --> 1:17:33.559 are always very good. I think that the tech world 1:17:33.640 --> 1:17:35.960 we've definitely seen a little bit of a downturn recently, 1:17:36.400 --> 1:17:38.439 but a lot of that had to do with COVID 1:17:38.520 --> 1:17:41.559 and the fact that companies had a lot of extra 1:17:41.680 --> 1:17:46.439 people on the payrolls and they saw some efficiencies with 1:17:46.560 --> 1:17:49.160 AI and some of the new technologies that have come out, 1:17:49.280 --> 1:17:51.200 and you know, so we saw a little bit of 1:17:51.240 --> 1:17:53.519 a cleanup there. But you know, I think at the 1:17:53.560 --> 1:17:56.080 same time, moving forward, there's always going to be a 1:17:56.200 --> 1:17:59.360 need for people like you, and especially someone that I 1:17:59.560 --> 1:18:02.040 just just talking to you, it feels like you have 1:18:02.280 --> 1:18:07.160 that extra little bit of push, that extra little bit 1:18:07.240 --> 1:18:11.360 of you know, just that extra that that people want, 1:18:11.560 --> 1:18:15.080 that that really attracts people to you. And so I'm 1:18:15.160 --> 1:18:17.479 feeling you and I think that, uh, no matter what 1:18:17.520 --> 1:18:20.200 you're gonna do, you're gonna be successful in this second journey. 1:18:20.320 --> 1:18:24.040 But I say start with a smaller company. Start small, 1:18:24.560 --> 1:18:26.080 and if you don't like it, if you feel like 1:18:26.120 --> 1:18:28.759 you're too much, you know, boxed in, you can always 1:18:28.840 --> 1:18:31.879 go bigger. And you know the big the big companies 1:18:31.920 --> 1:18:35.439 have their pros too, but the small companies, I think 1:18:35.800 --> 1:18:38.400 in this, in this stage in life, I feel like 1:18:38.520 --> 1:18:40.559 you'll enjoy that a little bit more, especially as someone 1:18:40.600 --> 1:18:43.479 who's just starting out in this, uh, in this journey, 1:18:43.520 --> 1:18:47.040 in this role. But that's my advice. And I think 1:18:47.120 --> 1:18:48.760 that you know, when it comes to jobs and it 1:18:48.800 --> 1:18:51.640 comes to all this this job and career stuff, we 1:18:51.760 --> 1:18:55.160 have definitely seen through COVID. It's just talking about this 1:18:55.280 --> 1:18:59.120 with some friends. Everything changed, right, Like it used to 1:18:59.160 --> 1:19:02.160 be your work for company, You put in your time 1:19:02.760 --> 1:19:05.280 and you just kind of shut up about things, whether 1:19:05.360 --> 1:19:07.600 you liked it or not and you whether it was 1:19:07.680 --> 1:19:11.519 good for your personal uh you know, self value worth 1:19:11.680 --> 1:19:13.720 and feeling. You just kind of did what you did. 1:19:14.320 --> 1:19:16.719 And now that has all been kind of spun around. 1:19:18.040 --> 1:19:20.519 You know, when COVID hit people are working from home, 1:19:21.080 --> 1:19:23.439 they were reevaluating, they had the time to think about 1:19:23.479 --> 1:19:25.320 what they were doing on a daily basis, and they 1:19:25.439 --> 1:19:27.439 just realized, like, you know what, I want to be 1:19:27.479 --> 1:19:31.719 happy and work. And that was a major paradigm shift 1:19:31.880 --> 1:19:35.400 in our economy here. And I'm not saying everyone's able 1:19:35.479 --> 1:19:37.880 to just quit their job and you know, move on 1:19:38.200 --> 1:19:40.280 like that's not something that can be taken very lightly. 1:19:40.400 --> 1:19:43.519 People have you know, they have demands on them, they 1:19:43.600 --> 1:19:48.640 have responsibilities, they have families, they have loyalty. But you know, 1:19:48.720 --> 1:19:51.920 what we learned is that we want to feel better 1:19:52.000 --> 1:19:55.760 about what we're doing on a daily basis. And I 1:19:55.840 --> 1:19:58.280 think that you figured that out and you're going to 1:19:58.360 --> 1:20:00.880 move on into something that is, you know, a better 1:20:00.960 --> 1:20:04.160 fit for you now. And there's many people that are 1:20:04.200 --> 1:20:07.040 trying to do that. So I guess my advice is 1:20:08.000 --> 1:20:11.400 be happy. You should be happy. You should be happy 1:20:11.479 --> 1:20:13.559 doing what you do. I work six days a week, 1:20:13.760 --> 1:20:16.880 I am happy probably three of those six days nose 1:20:16.880 --> 1:20:22.640 you kidding, I've just seen if Bobo's listening. No, you 1:20:22.720 --> 1:20:24.759 should be happy. And there are days. Look, you're always 1:20:24.800 --> 1:20:28.120 gonna have a bad day everyone, we're all human. We're 1:20:28.160 --> 1:20:30.080 gonna have a bad day here and there. You're gonna 1:20:30.080 --> 1:20:32.120 be mad at your boss, You're gonna be frustrated. You're 1:20:32.160 --> 1:20:33.760 gonna come into work and say, I don't feel like 1:20:33.840 --> 1:20:37.360 doing this. That is human. That's why we're here. We 1:20:37.520 --> 1:20:39.479 interact with each other, we talk to each other. We're 1:20:39.479 --> 1:20:41.920 here to support each other. We're here to figure out 1:20:42.040 --> 1:20:45.320 the best role. But if you are just pushing papers 1:20:45.360 --> 1:20:48.320 and you are super unhappy at what you're doing, there's 1:20:48.360 --> 1:20:52.240 something better out there for you, guaranteed. Believe me, there 1:20:52.280 --> 1:20:54.679 are people at work really really hard in this world 1:20:54.800 --> 1:20:57.439 and they enjoy their time here and you just have 1:20:57.560 --> 1:21:01.519 to figure that out, thank you. And it's just a 1:21:01.600 --> 1:21:04.320 matter of figuring out. It's a process of you know, 1:21:04.800 --> 1:21:07.479 sometimes it takes a little bit. And believe me, I 1:21:07.560 --> 1:21:10.479 had my sister, for instance, she was one of these 1:21:10.680 --> 1:21:13.519 executive types. She was, oh my gosh, she was doing 1:21:13.560 --> 1:21:16.479 great at the company she worked at, and she worked 1:21:16.479 --> 1:21:18.679 there for many, many years, I think over ten years 1:21:19.040 --> 1:21:20.680 and one day she woke up and said, you know what, 1:21:21.000 --> 1:21:24.040 this is not for me anymore. Like I love having 1:21:24.080 --> 1:21:26.120 my four oh one k I love having you know, 1:21:26.240 --> 1:21:29.840 the energy of opening up new stores and managing people 1:21:29.960 --> 1:21:31.599 and all this stuff, and it's great, and I love 1:21:31.720 --> 1:21:34.519 this company for ten years, but you know what I'm done, 1:21:35.120 --> 1:21:36.960 and now I'm going to do something that is more 1:21:37.520 --> 1:21:41.280 interesting to me as a human. And she dropped everything 1:21:41.360 --> 1:21:44.080 in the corporate world and went to personal training and 1:21:44.479 --> 1:21:47.400 health and as she found her own health journey, you 1:21:47.439 --> 1:21:50.040 know where she was drinking tons of coffee and eating 1:21:50.160 --> 1:21:52.120 donuts and all this stuff, and then just realize, you 1:21:52.160 --> 1:21:54.080 know what, I want to be healthier as a human. 1:21:54.160 --> 1:21:56.400 I want to help other people be healthier. And now 1:21:56.479 --> 1:21:59.320 she does personal training and she does nutrition coaching and 1:21:59.360 --> 1:22:02.400 all that stuff, and she loves it. And you know, 1:22:02.600 --> 1:22:05.360 the bad days are few and far between, because when 1:22:05.360 --> 1:22:08.759 you're doing something you love, it's really fun and you're smiling, 1:22:09.000 --> 1:22:12.200 and by the way, you bring other people into that energy. 1:22:12.720 --> 1:22:15.320 And so people always tell me when I'm doing this 1:22:15.439 --> 1:22:17.560 show and I'm on TV, like rich, I really like 1:22:17.640 --> 1:22:20.160 what you do. It's because I love it. I love 1:22:20.280 --> 1:22:24.120 helping you. Getting Stephanie to tell her story, getting you know, 1:22:24.320 --> 1:22:26.640 people to call in and explain what they're doing, and 1:22:26.920 --> 1:22:30.360 doing interviews, and it's all to help you. That is 1:22:30.439 --> 1:22:34.280 what I find the most interesting in this world is 1:22:34.400 --> 1:22:38.160 being that conduit to which you learn and to you 1:22:38.600 --> 1:22:42.640 feeling more confident about technology. I don't just sit here 1:22:42.720 --> 1:22:44.840 and tell you this stuff because I feel like it's 1:22:44.960 --> 1:22:47.479 interesting to me. No, I hope it's interesting to you, 1:22:48.160 --> 1:22:49.800 so that when you're out and you're out in the 1:22:49.840 --> 1:22:51.599 world and you're hanging out with your friends, and you're 1:22:51.640 --> 1:22:54.040 at your job and you're doing stuff or you might 1:22:54.120 --> 1:22:56.160 be getting scammed, you sit there and you say, oh, 1:22:56.160 --> 1:22:58.920 wait a second, I heard something about that. Why you know, 1:22:59.160 --> 1:23:01.240 I heard something about that plan changing, or I heard 1:23:01.280 --> 1:23:03.320 something about that app or I heard this can be easier. 1:23:03.360 --> 1:23:05.960 I heard this website that can make life better. So 1:23:06.160 --> 1:23:07.800 that's why I do this, And I hope that you 1:23:07.960 --> 1:23:11.040 find what you do in your world the same reasoning. 1:23:11.600 --> 1:23:13.880 Why do you do what you do? Sometimes we don't 1:23:13.880 --> 1:23:16.160 want to think about it because it gets scary because 1:23:16.200 --> 1:23:18.880 you think like, oh wow, I really don't like what 1:23:19.000 --> 1:23:21.000 I do and it's going to cause a big change 1:23:21.040 --> 1:23:24.320 in my life. And we get comfortable We're creatures of habit, 1:23:24.400 --> 1:23:29.000 we're humans. We like routine. I love routine. I love routine. 1:23:29.479 --> 1:23:31.439 I'm like a lot of people. If you put take 1:23:31.479 --> 1:23:33.200 me out of my routine when I travel, when I'm 1:23:33.240 --> 1:23:35.280 on the road, I'm out of my routine and I 1:23:35.360 --> 1:23:38.920 get thrown all out of sorts. But I still enjoy it. 1:23:39.479 --> 1:23:42.160 But yes, we all like our routines. We like getting up, 1:23:42.200 --> 1:23:43.880 we like having our coffee or whatever we do in 1:23:43.920 --> 1:23:46.720 the morning. We like, you know, watching TV at night, 1:23:46.760 --> 1:23:48.960 sitting on the couch. Like people like routine. It is 1:23:49.320 --> 1:23:51.360 tough for us to get out of that and to 1:23:51.400 --> 1:23:54.320 get out of our comfort zone is not easy. But again, 1:23:54.800 --> 1:23:56.760 sometimes you do have to take stock of what you're 1:23:56.800 --> 1:23:59.040 doing in this world and figure out is it for me? 1:23:59.840 --> 1:24:02.439 And you know, sometimes when you shake things up, it's 1:24:02.479 --> 1:24:05.640 the best thing you've ever done in your life. Believe me. Uh, 1:24:05.760 --> 1:24:08.040 the thing that you didn't think of sometimes is like 1:24:08.120 --> 1:24:12.280 the best solution of stuff anyway. Triple eight rich one 1:24:12.320 --> 1:24:14.679 on one eight eight eight seven four to two four 1:24:14.960 --> 1:24:17.240 one zero one. We'll take a few more calls. We've 1:24:17.280 --> 1:24:18.680 got some more guests, and I got to tell you 1:24:18.720 --> 1:24:23.720 what Apple announced this week, including new iMac new laptops 1:24:23.800 --> 1:24:26.840 in a new color. You're listening to rich on Tech. 1:24:32.200 --> 1:24:35.320 Welcome back to rich on Tech. Rich DeMuro here hanging 1:24:35.320 --> 1:24:39.599 out with you, talking technology and some life advice. Apparently, 1:24:40.680 --> 1:24:44.559 Oh how that turned into such profound life advice eighty 1:24:44.600 --> 1:24:46.840 eight rich one on one eight eight eight seven four 1:24:46.880 --> 1:24:49.200 to two four one zero one. Email is still coming 1:24:49.240 --> 1:24:53.479 in about Mint in the replacement page, says, I like 1:24:53.640 --> 1:24:56.960 Simplify for my budgeting money manager. It's by Quickening and 1:24:57.040 --> 1:24:59.680 it is subscription, but it does not seem too outrageous. 1:25:00.280 --> 1:25:03.479 It gets good reviews from Wirecutter and PC mag And 1:25:04.160 --> 1:25:06.360 I thought Quicken was owned by into It, but guess what, 1:25:06.560 --> 1:25:10.080 they sold it in twenty sixteen. So that's interesting. So 1:25:10.360 --> 1:25:12.000 if you're looking, you know this is gonna be one 1:25:12.000 --> 1:25:13.240 of those things where you just have to kind of 1:25:13.920 --> 1:25:15.800 you have to try them out and see, like, look 1:25:15.840 --> 1:25:17.920 at the features before you sign up. Okay, it's two 1:25:18.040 --> 1:25:20.040 thirty nine a month. That's not too bad. And I 1:25:20.200 --> 1:25:22.920 like the fact that it right off the bat they 1:25:23.080 --> 1:25:25.679 tell you that it's gonna cost money because some look, 1:25:26.320 --> 1:25:29.040 if you're not paying for something, there is something that 1:25:29.240 --> 1:25:32.840 you are using. If you're not paying a fee for 1:25:32.920 --> 1:25:35.880 a service. You are the fee. Your data is the fee. 1:25:36.280 --> 1:25:38.439 So the fact that you're paying for this quick and 1:25:38.479 --> 1:25:40.840 simplify and you're paying right up front two dollars thirty 1:25:40.920 --> 1:25:43.519 nine cents a month, you know, it goes to show 1:25:43.560 --> 1:25:46.120 me that it's a quality product, because they're not just 1:25:46.439 --> 1:25:49.840 you know, it's not just a data play. Let's go 1:25:50.040 --> 1:25:54.400 to Lewis in Riverside, California. Lewis, you're on with Rich. 1:25:55.320 --> 1:25:56.080 Hey, thank you. 1:25:56.200 --> 1:25:58.200 Rich. Get a question. 1:26:00.120 --> 1:26:04.439 Phone switched from a Verizon under another carrier, and this 1:26:04.640 --> 1:26:09.080 is for like a kiddies. I'm basically like his uncle, 1:26:09.560 --> 1:26:12.000 his leather at diet and I got the phone all 1:26:12.120 --> 1:26:16.439 on and it has an activation lock. I haven't pressed 1:26:16.479 --> 1:26:18.439 any numbers because I know a lot of times it 1:26:18.640 --> 1:26:23.000 just gives you a limited number who tries to get 1:26:23.040 --> 1:26:24.720 the phone. The phone would be turned on if I 1:26:24.760 --> 1:26:26.400 could get past this activation lock. 1:26:26.960 --> 1:26:31.360 Any help, Rich, good question. So sorry to hear about 1:26:31.400 --> 1:26:34.080 the mom. That is unfortunate. I'm glad that you are 1:26:34.479 --> 1:26:38.880 stepping in here. Activation lock is a feature on the 1:26:39.000 --> 1:26:43.680 iPhone that basically prevents anyone else from using the iPhone 1:26:43.840 --> 1:26:45.960 or even iPad if it's lost or stolen. 1:26:46.600 --> 1:26:49.120 Yeah, here's what it says on the phone. It says 1:26:49.240 --> 1:26:51.960 activation lock prevents anyone who is not the owner from 1:26:52.080 --> 1:26:55.479 using this iPhone. Yep, yeah, unlock this iPhone. Enter the 1:26:55.520 --> 1:26:58.160 Apple ID and passwords that were used during setup. 1:26:58.320 --> 1:26:58.519 Yep. 1:26:58.840 --> 1:27:01.120 And I know sometimes have a phone, they'll have a 1:27:01.240 --> 1:27:04.600 factory set up. And the phone when I got it, 1:27:04.720 --> 1:27:05.200 it was dead. 1:27:05.240 --> 1:27:05.880 I charged it. 1:27:06.000 --> 1:27:07.960 Hey we get the kid, you know, get him back 1:27:08.000 --> 1:27:12.639 on where you can communicate, and uh, the phone was open. 1:27:13.080 --> 1:27:15.080 But then when I switched it over, now it has 1:27:15.240 --> 1:27:15.600 this And. 1:27:15.680 --> 1:27:18.840 I was like, oh, now, where did you source this phone? 1:27:18.920 --> 1:27:22.400 This is the mom's phone. Yes, okay, so the login 1:27:22.520 --> 1:27:25.200 will be her login. So if you have access to 1:27:25.280 --> 1:27:28.360 her login, that's the only way to get this activation 1:27:28.520 --> 1:27:29.160 lock removed. 1:27:30.600 --> 1:27:32.960 Okay, do you have We don't. And if we don't 1:27:33.040 --> 1:27:35.160 have that log in or can't find it, I mean 1:27:35.280 --> 1:27:38.960 one of the things, uh, you know, I thought maybe 1:27:39.160 --> 1:27:42.280 she would want to keep her her her her son 1:27:42.400 --> 1:27:45.880 from you know, you know, getting into the phone, and 1:27:46.040 --> 1:27:48.320 I you know, I don't know if you know, we 1:27:48.479 --> 1:27:51.559 have that information anywhere or not, or if we would 1:27:51.560 --> 1:27:56.720 be able to access it anyway, because you know, you know. 1:27:58.439 --> 1:28:01.600 Yeah, yeah, she's no longer with us. Well that that is, 1:28:01.840 --> 1:28:03.920 that is what you have to do. So the way 1:28:04.000 --> 1:28:06.519 the activation lock works is that when you when you 1:28:07.200 --> 1:28:09.000 sign up for an iPhone, when you log in for 1:28:09.080 --> 1:28:13.960 the first time, it links that iPhone's basically it's serial number, 1:28:14.000 --> 1:28:16.920 it's IEMI like everything that that makes that iPhone unique. 1:28:16.960 --> 1:28:20.120 It links that to that iCloud account. And so the 1:28:20.200 --> 1:28:21.600 reason they do that is and this is why I 1:28:21.600 --> 1:28:23.599 always say you should never steal an iPhone because you'll 1:28:23.600 --> 1:28:26.720 never be able to use it. It's literally locked to 1:28:27.640 --> 1:28:30.880 buy Apple. And if you activate an iPhone, you'll see 1:28:30.920 --> 1:28:33.439 it says activating and so what that means is it's 1:28:33.520 --> 1:28:35.840 linking that account to that phone. So if someone else 1:28:35.880 --> 1:28:37.479 tries to use it or tries to steal it, they 1:28:37.640 --> 1:28:39.400 just won't be able to use it. And that's what's 1:28:39.400 --> 1:28:42.880 happening here. She've got to figure out either look in 1:28:42.960 --> 1:28:45.760 the records, if she left any records, and you can 1:28:45.840 --> 1:28:48.400 see if the password is in there. Maybe the son 1:28:48.479 --> 1:28:51.800 knew the mom's password. And you know, by the way, 1:28:52.320 --> 1:28:54.240 if it's a delicate time right now, you know, if 1:28:54.280 --> 1:28:57.600 this just happened, maybe wait a little bit, but you know, 1:28:57.720 --> 1:28:59.719 that's that's really what you need to do is figure 1:28:59.720 --> 1:29:02.880 out her log in information for iCloud, and that's the 1:29:03.000 --> 1:29:05.920 only way that you're going to be able to get 1:29:06.000 --> 1:29:09.080 this phone up and running for another person. Now, the 1:29:09.160 --> 1:29:12.000 other thing you may be able to do, you may 1:29:12.120 --> 1:29:17.800 be able to contact Apple and explain the situation. They 1:29:17.880 --> 1:29:23.200 do have. They do have provisions for people that pass away, 1:29:24.000 --> 1:29:27.120 and there are I believe that you may be able 1:29:27.200 --> 1:29:29.720 to contact them and show them, you know, a death 1:29:29.800 --> 1:29:33.080 certificate or something like that. That may help. But I 1:29:33.240 --> 1:29:35.920 don't know if that would work in this case, but 1:29:36.280 --> 1:29:39.280 it may. But that's something that you, you know, you 1:29:39.320 --> 1:29:42.800 can look on Apple Support, Apple dot com. You can 1:29:42.920 --> 1:29:44.720 check to see if they have anything about that. But 1:29:44.800 --> 1:29:46.240 that's really the best way to do it. There's no 1:29:46.320 --> 1:29:48.559 way to just clear this phone off. There's no way 1:29:48.640 --> 1:29:52.600 this phone is going to work without having that that 1:29:52.760 --> 1:29:54.560 log in, because that was that's the only way to 1:29:55.000 --> 1:29:57.599 decouple it from her account and sign it up fresh 1:29:58.000 --> 1:30:01.120 under a new account. Thanks for the question, Lewis, appreciate 1:30:01.200 --> 1:30:04.719 the call today. By the way, speaking of Apple quietly 1:30:04.800 --> 1:30:08.880 discontinued their five dollars a month Apple Voice Apple Music 1:30:08.960 --> 1:30:11.600 Voice plan. This was a plan that they introduced a 1:30:11.600 --> 1:30:14.240 couple of years ago, twenty twenty one, this was a 1:30:14.280 --> 1:30:17.599 plan that you can access Apple Music exclusively through Siri. 1:30:18.120 --> 1:30:19.800 So they said, you know what, we'll charge you less 1:30:20.000 --> 1:30:22.280 five bucks a month, but you can only ask for 1:30:22.439 --> 1:30:26.519 music via Siri and you could not manually open the 1:30:26.560 --> 1:30:29.320 Apple Music app. You couldn't add songs to your library 1:30:29.400 --> 1:30:33.679 or do anything with this voice plan. It was very limited. 1:30:34.200 --> 1:30:37.479 But now they're getting rid of it. So I don't 1:30:37.479 --> 1:30:39.040 know what's going to happen if you have that Apple 1:30:39.120 --> 1:30:41.320 Voice music plan. I guess they're going to try to 1:30:41.400 --> 1:30:42.519 charge you ten ninety nine a month. 1:30:42.640 --> 1:30:42.760 Now. 1:30:43.200 --> 1:30:45.600 Maybe they'll grandfather you in for a little bit, but 1:30:45.720 --> 1:30:47.760 no more Apple Music Voice. I guess people didn't like 1:30:48.120 --> 1:30:50.720 accessing Apple Music with their voice. Coming up, we're going 1:30:50.800 --> 1:30:55.000 to talk about teens and online safety and social media, 1:30:55.479 --> 1:30:57.760 all that good stuff you're listening to rich on Tech. 1:30:59.600 --> 1:31:04.240 Welcome back to rich on Tech. Rich Demiro here talking 1:31:04.320 --> 1:31:09.519 technology with you, and my guest is Larissa May, a 1:31:09.800 --> 1:31:15.200 digital wellness activist and founder of Half the Story, a 1:31:15.320 --> 1:31:19.920 nonprofit dedicated to empowering the next generation's healthy relationship with 1:31:20.080 --> 1:31:23.640 social media. They definitely need that. Larissa, thanks so much 1:31:23.680 --> 1:31:24.479 for joining me today. 1:31:25.479 --> 1:31:26.600 Thank you for hosting me. 1:31:27.600 --> 1:31:31.800 So give me a little background on yourself. Why did 1:31:31.840 --> 1:31:34.000 you start this, and uh, what's the goal? 1:31:35.040 --> 1:31:37.400 I started half the story eight years ago as the 1:31:37.479 --> 1:31:41.240 first you thought organization tackling the intersection of mental health 1:31:41.320 --> 1:31:44.200 and tech because of my own negative experience with social 1:31:44.320 --> 1:31:46.840 media when I was in college, I almost lost my 1:31:46.960 --> 1:31:50.360 life due to my very toxic relationship with technology mixed 1:31:50.439 --> 1:31:53.880 with my depression. I saw that after going through treatment 1:31:54.000 --> 1:31:56.720 that they asked me about physical wellness, sexual wellness, but 1:31:56.800 --> 1:31:58.880 they never asked me about the drug in my pocket. 1:31:59.000 --> 1:32:02.320 So I started to ask the hard questions about technology 1:32:02.400 --> 1:32:05.160 and mental health and wanted to build an organization that 1:32:05.240 --> 1:32:07.800 would give the next generations the tools that they needed 1:32:07.960 --> 1:32:10.320 to emotionally thrive in the digital age. 1:32:11.120 --> 1:32:13.600 So what do you think now, having gone through all 1:32:13.680 --> 1:32:16.280 of that, what do you think is the problem? Like? 1:32:16.400 --> 1:32:18.760 What do you do You feel like there is a 1:32:18.880 --> 1:32:20.799 huge issue with this in our society? 1:32:20.880 --> 1:32:24.200 Yeah, well, I think there's really two major problems. 1:32:24.439 --> 1:32:28.200 One is that there's then virtually no regulation or systems 1:32:28.240 --> 1:32:32.240 in place to ensure that technology is safe for young minds. 1:32:32.280 --> 1:32:34.720 And on the flip side, kids that are getting on 1:32:34.840 --> 1:32:39.320 technology are not cognitively ready to really engage with the 1:32:39.400 --> 1:32:42.200 amount of content that's coming at them, and the algorithms 1:32:42.240 --> 1:32:46.880 are really manipulating and taking advantage of our most vulnerable minds, 1:32:46.920 --> 1:32:51.240 and so it's really a bifurcated issue. And I believe 1:32:51.360 --> 1:32:54.320 that if there is change in the actual infrastructure and 1:32:54.360 --> 1:32:57.479 design of the tech, while the next generation also gets 1:32:57.560 --> 1:33:00.560 to tips and tools that they need to have agency empowerment, 1:33:01.080 --> 1:33:02.800 we can perhaps build a better world. 1:33:03.400 --> 1:33:06.240 Do you feel like companies care, the tech companies about this. 1:33:08.120 --> 1:33:10.320 I think that they have to care because there's actually 1:33:10.360 --> 1:33:13.120 a business case for caring when you think about the 1:33:13.240 --> 1:33:16.320 next generation of consumers and where they're going to be 1:33:16.400 --> 1:33:20.000 placing their trust in their time, that transparency and care, 1:33:20.240 --> 1:33:24.400 especially for mental health is so critical, especially amongst gen ZZ. 1:33:25.280 --> 1:33:27.360 I think that right now with the amount of lawsuits 1:33:27.400 --> 1:33:30.080 that are happening. I'm sure you just saw the amount 1:33:30.120 --> 1:33:32.400 of state surgeon generals that sued META. 1:33:32.960 --> 1:33:34.880 There is a lot of money on the line when it. 1:33:34.960 --> 1:33:37.840 Comes to all of these lawsuits, and it's going to 1:33:37.840 --> 1:33:40.960 be an everyone's best interest to start making compromises and 1:33:41.160 --> 1:33:42.960 just building better tech from the start. 1:33:43.920 --> 1:33:48.080 So first off, I guess what for parents, you know, 1:33:48.160 --> 1:33:50.240 because they see their kids on this stuff that kids 1:33:50.280 --> 1:33:51.920 are begging them to have it, you know, or they 1:33:52.040 --> 1:33:53.800 just sign up for it and the parents just give 1:33:53.800 --> 1:33:56.599 it to them. Whatever. So I guess what is kind 1:33:56.640 --> 1:33:58.200 of like the first step to all this? Do the 1:33:58.280 --> 1:34:00.280 parents need to know more about this? They to be 1:34:00.400 --> 1:34:01.960 concerned about social media? 1:34:03.120 --> 1:34:06.080 Yeah, First and foremost, I would say for any parent 1:34:06.280 --> 1:34:09.160 that's listening, the longer you can wait for your child 1:34:09.280 --> 1:34:11.680 to get a screen, the better. Their brains are just 1:34:12.120 --> 1:34:16.839 literally not wired to deal with what technology is creating, 1:34:17.000 --> 1:34:19.439 and it's taking advantage of the Olympic system and the 1:34:19.560 --> 1:34:22.760 very emotional part of their brains. So the more that 1:34:22.840 --> 1:34:24.479 you can keep them away from it, the better, I 1:34:24.479 --> 1:34:27.240 would say. The second thing is that the reality is 1:34:27.360 --> 1:34:30.400 if your kid already has a device, the abstinence idea 1:34:30.479 --> 1:34:32.439 doesn't really work, and you need to be able to 1:34:32.600 --> 1:34:35.880 engage your kid and really get curious about what is 1:34:35.920 --> 1:34:39.120 supporting them, what they like on technology versus what's hurting them, 1:34:39.280 --> 1:34:43.080 and set radical boundaries within your household and actually lead 1:34:43.160 --> 1:34:46.120 by example. So many parents come to us wanting to 1:34:46.120 --> 1:34:48.200 figure out how to fix their kids, but they're the 1:34:48.280 --> 1:34:50.040 ones that are on the phone at the dinner table, 1:34:50.040 --> 1:34:52.200 are going to bed with their partner with their screens. 1:34:52.640 --> 1:34:54.880 So you really have to set that example from the start. 1:34:55.600 --> 1:34:58.000 And the last thing I would say is really teach 1:34:58.040 --> 1:35:00.880 your kids how to unhaf their tech. I mean, tech 1:35:01.080 --> 1:35:03.040 was built to hack their minds, but there are things 1:35:03.080 --> 1:35:05.960 that you can do to build speed bumps, their stopping 1:35:06.040 --> 1:35:09.120 cues into your phone to help your kid at least 1:35:09.160 --> 1:35:12.120 deal with the amount of cognitive load that they're experiencing. 1:35:13.720 --> 1:35:16.760 And what are some of those things, like what tell me? Yeah, 1:35:16.760 --> 1:35:18.760 because I feel, you know, you keep saying young people, 1:35:18.800 --> 1:35:20.320 but by the way, I feel like this is I mean, 1:35:20.400 --> 1:35:23.080 I understand that it specifically targets young people and their 1:35:23.080 --> 1:35:25.840 brains are a little bit different than you know, older people, 1:35:26.320 --> 1:35:29.400 But at the same time, I see this problem across 1:35:29.640 --> 1:35:32.160 all ages. I mean, I think young people are really affected, 1:35:32.520 --> 1:35:36.160 but there are many adults that are negatively affected by 1:35:36.160 --> 1:35:38.640 the things that they see on social media, whether it is, 1:35:39.640 --> 1:35:42.040 you know, they're jealous of what their friends are doing, 1:35:42.200 --> 1:35:44.240 or they feel left out if they see something. You know, 1:35:44.320 --> 1:35:45.439 there's a lot of that. 1:35:46.720 --> 1:35:49.360 I think you're spot on, and this is something that's 1:35:49.439 --> 1:35:50.439 impacting all of us. 1:35:50.600 --> 1:35:54.360 Ultimately, human brains were not built for technology, but in 1:35:54.400 --> 1:35:57.400 the last twenty years we've really been forced to evolve 1:35:57.479 --> 1:36:00.600 with it, and it's a real consideration. I think for 1:36:00.760 --> 1:36:03.280 us as an organization, the reason why we focus on 1:36:03.439 --> 1:36:05.920 young minds is because we feel like we're able to 1:36:06.000 --> 1:36:09.280 make the most amount of impact pre deviced or right 1:36:09.400 --> 1:36:11.720 as a child is getting a device for the first time. 1:36:11.880 --> 1:36:15.639 But it's certainly something that's impacting all of humanity, especially 1:36:15.760 --> 1:36:20.320 as now we're entering into the era of regenerative generative AI, 1:36:21.000 --> 1:36:24.000 which is completely changing the landscape and is almost like 1:36:24.320 --> 1:36:25.799 our next Internet revolution. 1:36:26.560 --> 1:36:28.800 Okay, so you mentioned the roadblocks and you mentioned, you know, 1:36:29.080 --> 1:36:32.320 parents kind of like leading by example, can you give 1:36:32.360 --> 1:36:34.800 some specifics on like do we use like this the 1:36:35.360 --> 1:36:38.240 app settings to like you know, set timers, is it 1:36:38.320 --> 1:36:40.120 screen time? Like what can we do? 1:36:40.880 --> 1:36:43.720 Yeah, So, first and foremost, for any parent that has 1:36:43.800 --> 1:36:46.880 a kid on social media, I would advise that you 1:36:47.240 --> 1:36:49.880 actually subscribe to Google, r It's and all of the 1:36:49.960 --> 1:36:52.400 blogs of the social platform that your kid is on. 1:36:53.000 --> 1:36:55.519 There are a lot of safety actually a lot of 1:36:55.560 --> 1:36:58.360 safety tools that the platforms have been created, but they 1:36:58.520 --> 1:37:00.760 don't really do a great job at marketing them, so 1:37:00.960 --> 1:37:03.639 parents don't use them. We are actually at a research 1:37:03.720 --> 1:37:06.599 conference this week and one of the major platforms reported 1:37:06.680 --> 1:37:09.000 that less than ten percent of parents that have kids 1:37:09.040 --> 1:37:11.639 on the platforms are actually taking advantage of the safety 1:37:11.680 --> 1:37:14.719 features or teaching their kids how to use them. So first, 1:37:15.040 --> 1:37:16.839 make sure you're up to date on what the platforms 1:37:16.880 --> 1:37:18.559 have in place to make it at least a little 1:37:18.560 --> 1:37:20.720 bit better of an experience. The second thing that you 1:37:20.760 --> 1:37:23.639 can do as a parent is to give your kids 1:37:23.720 --> 1:37:26.599 tools to help them with navigating this. And so there's 1:37:26.680 --> 1:37:29.120 two really great apps that I use. One is called 1:37:29.160 --> 1:37:32.040 the one SEC app. The other is called the Opal app, 1:37:32.200 --> 1:37:35.160 and the one SEC app actually gets really slows down, 1:37:35.240 --> 1:37:37.479 so if your kid opens an app, it doesn't just 1:37:37.600 --> 1:37:39.600 open the app. It actually creates a bit of a 1:37:39.720 --> 1:37:42.360 delay and gets your kid to really think about why 1:37:42.400 --> 1:37:45.200 they're opening that app and to answer that question, to 1:37:45.320 --> 1:37:48.599 build that speed bump or to slow that down before 1:37:48.640 --> 1:37:51.760 they're just mindlessly opening the platform. The Opal app is 1:37:51.840 --> 1:37:55.280 a great tool for both mobile and desktop that allows 1:37:55.360 --> 1:37:58.640 you to block certain apps at certain time of the 1:37:58.720 --> 1:38:00.639 day and make that routine so that you can wake 1:38:00.760 --> 1:38:02.639 up and count on the fact that all your social 1:38:02.720 --> 1:38:04.519 platforms will be blocked. 1:38:05.360 --> 1:38:07.439 So those are two tools that I really like to use. 1:38:07.520 --> 1:38:10.000 But lastly, you know, some of the simple things that 1:38:10.080 --> 1:38:14.320 you can do are hiding your social media apps far 1:38:14.439 --> 1:38:16.519 back in your phone if you have an iPhone, you know, 1:38:16.600 --> 1:38:18.479 putting as many of them as possible into one of 1:38:18.520 --> 1:38:21.479 those little square pods and putting that a couple uh 1:38:21.600 --> 1:38:23.960 slides back, so that you really have to think and 1:38:24.080 --> 1:38:25.080 you really have to ask. 1:38:25.000 --> 1:38:27.439 Yourself about why you're getting on your attack before you 1:38:27.520 --> 1:38:27.720 do it. 1:38:28.520 --> 1:38:31.679 Okay, So again, the apps are one sec oh any 1:38:32.240 --> 1:38:36.280 sack sec and then opal O p A L. And 1:38:36.360 --> 1:38:38.040 I'm looking at these and you know, I've covered tech 1:38:38.120 --> 1:38:40.080 for a while and I these are great. I mean 1:38:40.120 --> 1:38:42.640 they look like I love the idea, and I do 1:38:43.040 --> 1:38:45.519 one hundred percent agree. It's all about like, if you 1:38:45.600 --> 1:38:47.880 put these apps front and center on your phone, you 1:38:47.920 --> 1:38:49.160 know you're going to be on them a lot. You're 1:38:49.160 --> 1:38:51.160 going to be consuming them a lot because it's just 1:38:51.200 --> 1:38:54.080 when you're you know, you have a free minute, you're 1:38:54.080 --> 1:38:57.280 going to open them up. And that's just human nature. Okay. 1:38:57.360 --> 1:39:03.640 So you also have see the government intervention. So what 1:39:03.960 --> 1:39:06.400 specific kind of like changes would you like to see 1:39:06.479 --> 1:39:08.519 implemented for all this? Do you think it's a government thing. 1:39:09.840 --> 1:39:12.880 I mean, right now, we're basically giving kids keys to 1:39:13.000 --> 1:39:15.240 a car that haven't been tested or don't have a 1:39:15.280 --> 1:39:18.360 seat belt. So I think that if the average American 1:39:18.439 --> 1:39:20.960 team is going to be spending eight hours of their 1:39:21.040 --> 1:39:23.800 day behind the screen, there has to be some level 1:39:23.840 --> 1:39:27.640 of accountability in systems because right now there is no 1:39:27.840 --> 1:39:31.400 incentive for these companies to really build tech safer other 1:39:31.560 --> 1:39:34.040 than that maybe you know, they want to have brand 1:39:34.080 --> 1:39:35.240 trust with the next generation. 1:39:35.439 --> 1:39:37.360 But there needs to be some tracks and balances. 1:39:37.479 --> 1:39:39.880 And so, for example, one of the things that we 1:39:40.000 --> 1:39:42.080 worked on in California that just passed a couple of 1:39:42.120 --> 1:39:47.799 weeks ago, actually make social media platforms remove any sexual 1:39:47.840 --> 1:39:51.519 abuse content that's on the platform of minors. Fifty five 1:39:51.600 --> 1:39:55.160 percent of sex trafficking cases of adolescence in California happened 1:39:55.160 --> 1:39:57.200 through the Internet, and up until a couple of weeks ago, 1:39:57.800 --> 1:40:00.360 you know, that content was roaming freely. If any of 1:40:00.400 --> 1:40:03.559 that content was reported to the social platforms, they weren't 1:40:03.600 --> 1:40:05.799 required to do anything. But now they have to respond 1:40:05.880 --> 1:40:08.599 within thirty six hours. So that's just like one example. 1:40:09.240 --> 1:40:12.240 You would be I hope anyone hearing this horrified that 1:40:12.600 --> 1:40:14.800 it took twenty years to pass something like that. But 1:40:14.880 --> 1:40:17.720 that's really the state that we're in as we think 1:40:17.720 --> 1:40:19.920 about the future. What I believe we need to start 1:40:20.000 --> 1:40:24.680 doing is actually adding more agency into the algorithmic processes, 1:40:24.840 --> 1:40:28.320 especially for young people. So for example, if a young 1:40:28.360 --> 1:40:30.719 person is struggling with their mental health and they don't 1:40:30.800 --> 1:40:35.479 have and their entire feed is bad mental health and 1:40:35.560 --> 1:40:38.280 things that are triggering them, but you're never asked to 1:40:38.360 --> 1:40:41.960 refresh your interests once you've actually logged onto a social platform. 1:40:42.400 --> 1:40:44.800 So I would like the government to be able to 1:40:44.880 --> 1:40:49.040 empower these social platforms to allow more agency amongst consumers 1:40:49.080 --> 1:40:51.360 when it comes to the algorithm, And to be honest, 1:40:51.400 --> 1:40:55.200 I think it's a happy middle ground between completely restricting 1:40:55.400 --> 1:40:59.800 the design and also giving the users more agency on 1:40:59.880 --> 1:41:02.759 their experience. And then you know, just on the third side, 1:41:02.920 --> 1:41:06.080 I think we need to be investing in more research 1:41:06.120 --> 1:41:09.120 and the government does outside of the social media platforms. 1:41:09.160 --> 1:41:12.400 There's more money inside the platforms with neuroscientists that are 1:41:12.439 --> 1:41:16.080 hooking kids than there is money flowing into the researchers 1:41:16.160 --> 1:41:19.680 outside of the platforms. Really understanding the implications of what 1:41:19.920 --> 1:41:22.799 technology is doing to young people and all minds. 1:41:22.880 --> 1:41:23.439 For that matter. 1:41:23.720 --> 1:41:26.280 That's because the one side that they're investing in is 1:41:26.320 --> 1:41:28.760 the one that provides the returns with the cash that 1:41:28.840 --> 1:41:31.720 they make. And so, and by the way, I love 1:41:31.800 --> 1:41:34.120 the idea of sort of a reset button on the 1:41:34.400 --> 1:41:38.560 social media networks, like for Instagram, Facebook, Twitter, anything like 1:41:38.680 --> 1:41:42.920 TikTok YouTube like hey reset, reset my interests, let's start 1:41:42.960 --> 1:41:45.760 over here. Even the music services like that would be 1:41:45.880 --> 1:41:48.519 useful too. We only have a couple seconds here. Just 1:41:48.840 --> 1:41:53.680 how can parents spot this potential social media addiction or 1:41:53.720 --> 1:41:54.639 obsessive behavior? 1:41:55.160 --> 1:41:59.320 Yeah, so, problematic social media use typically is when your 1:41:59.439 --> 1:42:02.360 child is spending a lot of time alone, putting themselves 1:42:02.400 --> 1:42:06.160 in their room, replacing the basic human needs with screen time, 1:42:06.840 --> 1:42:11.560 showing signs withdrawals, almost like many mental illness symptoms. And 1:42:11.760 --> 1:42:15.120 so if your child is also visibly showing signs of 1:42:15.200 --> 1:42:17.720 distress when you remove their device, that's a sign that 1:42:17.960 --> 1:42:19.240 they probably have a problem. 1:42:19.560 --> 1:42:22.439 That's every kid, Larisa, We're gonna leave it there. And 1:42:22.560 --> 1:42:24.439 I don't say that lightly. I do think this is 1:42:24.520 --> 1:42:26.880 a major, major issue. And I'm not even sure as 1:42:27.000 --> 1:42:30.000 parents were equipped to necessarily handle all this. So thank 1:42:30.040 --> 1:42:32.639 you for your work with half the story the website. 1:42:32.720 --> 1:42:35.880 Half thestory Project dot Com. Thanks so much for joining 1:42:35.920 --> 1:42:39.840 me today. Thank you, Larisa May Coming up next, it's 1:42:39.880 --> 1:42:43.960 the feedback segment. Well, talk about everything that you sent 1:42:44.040 --> 1:42:47.200 me this week, the good, the bad, all the fun. 1:42:48.080 --> 1:42:55.280 You're listening to Rich on tech, Rich on tech, Rich 1:42:55.360 --> 1:42:58.599 Demiro here hanging out with you talking technology, closing out 1:42:58.680 --> 1:43:02.320 the show here, what a great show. I love the 1:43:02.439 --> 1:43:05.680 back and forth with you. That's the best part, not 1:43:05.840 --> 1:43:08.759 only the calls, but the emails, the tweets, the texts. 1:43:09.120 --> 1:43:11.640 Let's get through some news before we get to the 1:43:11.680 --> 1:43:15.280 feedback segment. Apple this week had a scary fast event. 1:43:16.200 --> 1:43:21.000 They announced the new generation M three chips, the three, 1:43:21.080 --> 1:43:23.639 the M three Pro, and the M three Max. These 1:43:23.680 --> 1:43:26.760 are all built using a three nanometer process. What does 1:43:26.800 --> 1:43:31.160 that mean, Well, they're faster and they're more efficient. So 1:43:31.479 --> 1:43:34.240 these things ever since Apple started making their own chips, 1:43:34.280 --> 1:43:37.479 they are just incredible. And this time around they include 1:43:38.320 --> 1:43:41.479 better support for like streaming video. So that means if 1:43:41.520 --> 1:43:44.240 you're watching a lot of YouTube or just any streaming, 1:43:44.400 --> 1:43:47.360 but I mean the websites that it supports, it will 1:43:47.520 --> 1:43:49.600 the battery will last even longer and it will be 1:43:49.640 --> 1:43:53.000 even more efficient. With that battery life is better too, 1:43:54.040 --> 1:43:56.599 up to twenty two hours now on the MacBook Pro, 1:43:57.439 --> 1:43:59.559 so that is quite incredible. So a couple of new 1:43:59.600 --> 1:44:03.000 computer they came out with these new chips. Let's start 1:44:03.040 --> 1:44:06.640 with the laptops MacBook Pro. They announced new fourteen and 1:44:06.760 --> 1:44:09.320 sixteen inch MacBook Pro models with the M three, M 1:44:09.360 --> 1:44:12.439 three Pro, and M three Max chips. They all have 1:44:12.600 --> 1:44:16.960 better performance over the previous chips. Of course, the M 1:44:17.080 --> 1:44:19.720 three fourteen inch starts at sixteen hundred, the M three 1:44:19.800 --> 1:44:22.400 Pro starts at nineteen ninety nine. M three Max starts 1:44:22.400 --> 1:44:26.320 at twenty five hundred dollars. They ship on November seventh, 1:44:26.479 --> 1:44:30.840 and they've got this new color, Space black, that is 1:44:31.000 --> 1:44:35.280 for the M three Pro Max models. So if you 1:44:35.360 --> 1:44:38.240 want a laptop that is space black, that's kind of cool. 1:44:38.360 --> 1:44:40.960 It's different, and I believe the last time they had 1:44:41.120 --> 1:44:45.040 a black laptop was like ten years ago or something 1:44:45.120 --> 1:44:47.800 like that. So they say the M three Max has 1:44:47.880 --> 1:44:52.599 eleven times faster performance than the Intel sixteen inch MacBook Pro. 1:44:52.720 --> 1:44:55.479 That's my old laptop which my son is still using, 1:44:55.520 --> 1:44:58.120 by the way, eleven times faster than that, that is 1:44:58.240 --> 1:45:00.920 just wild. Then they've got the new twenty four inch 1:45:01.040 --> 1:45:05.160 iMac with an M three Chip says it's two times 1:45:05.240 --> 1:45:09.080 faster than the M one iMac. So if you're looking 1:45:09.080 --> 1:45:12.519 at upgrade twice as fast, not too bad. Let's see 1:45:12.640 --> 1:45:15.760 two times faster, two and a half times faster than 1:45:15.800 --> 1:45:18.760 the twenty seven inch Intel Imax, which they didn't come 1:45:18.760 --> 1:45:20.080 out with the new twenty seven inch, which I know 1:45:20.120 --> 1:45:21.519 a lot of people are sad about. They want that 1:45:21.600 --> 1:45:26.400 bigger screen. This comes in seven colors, and let's see 1:45:26.400 --> 1:45:29.519 it now has Wi Fi six E, better Bluetooth, and 1:45:29.720 --> 1:45:32.719 up to four USBC Thunderbolt ports. It starts at twelve 1:45:32.840 --> 1:45:34.679 ninety nine. I'll just give you a word to the whys. 1:45:35.240 --> 1:45:38.080 Don't buy the base model of the iMac. It's usually 1:45:38.280 --> 1:45:40.519 better to get the one step up on that. A 1:45:40.560 --> 1:45:45.200 couple other things this week Zoomo Play, Xumo Play Play 1:45:45.320 --> 1:45:47.880 dot Zoomo dot com. I did not know about this service. 1:45:48.280 --> 1:45:50.679 I'm doing a story with Spectrum about their new Zoomo 1:45:50.880 --> 1:45:53.600 box and I stumbled upon this website. It's kind of 1:45:53.600 --> 1:45:56.439 like Pluto TV and all those free ad supported websites. 1:45:56.479 --> 1:45:58.960 You can watch two hundred and ninety channels and it 1:45:59.000 --> 1:46:03.559 does not require an account. Works on mobile devices, smart TVs, Roku, Fire, TV, 1:46:03.680 --> 1:46:06.960 whole bunch of stuff you can watch for free. Zuomo 1:46:07.320 --> 1:46:10.200 Play search it. It's pretty cool. I gotta say, it's 1:46:10.240 --> 1:46:13.360 like two B or Pluto, and it's just one more 1:46:13.400 --> 1:46:16.040 option for free stuff with all these streaming services costing 1:46:16.120 --> 1:46:19.439 more lately, Samsung, if you're thinking of getting the new phone, 1:46:19.479 --> 1:46:21.800 you might want to wait. S twenty four might come 1:46:21.840 --> 1:46:25.400 out even earlier this year. A new report from South 1:46:25.479 --> 1:46:28.000 Korea says Samsung's going to launch the Galaxy S twenty 1:46:28.040 --> 1:46:33.160 four on January seventeenth. Last year, it was February first. 1:46:33.560 --> 1:46:36.200 They just keep making this earlier and earlier every year, 1:46:36.800 --> 1:46:40.439 So January seventeenth the rumored launch event for the next 1:46:41.080 --> 1:46:44.599 S twenty four. This is their flagship phone, and supposedly 1:46:44.600 --> 1:46:46.320 it's going to have a titanium frame just like the 1:46:46.360 --> 1:46:49.160 iPhone fifteen Pro, and it's going to have a lot 1:46:49.200 --> 1:46:54.400 of AI features, so we'll see. And then finally, Apple Arcade. 1:46:55.240 --> 1:46:57.960 Eight new games coming to Apple Arcade this holiday season, 1:46:58.000 --> 1:47:02.320 including Disney Dreamlight, Valley Arcade, Football Manager twenty twenty four, 1:47:02.400 --> 1:47:05.839 Touch Sonic Dream Puzzles, and Dragons. There's gonna be updates 1:47:06.400 --> 1:47:09.879 and the app that I downloaded already, which is available 1:47:09.960 --> 1:47:13.120 if you pay for Apple Arcade is called Let's see 1:47:13.120 --> 1:47:17.680 what is this called? It's called oh not word knot, 1:47:18.080 --> 1:47:19.439 so I was already playing that. It's kind of like 1:47:19.439 --> 1:47:21.400 a little crossword puzzle game. So that's kind of fun. 1:47:22.160 --> 1:47:25.519 All right, Let's get to some feedback before the show ends. 1:47:25.560 --> 1:47:25.720 Here. 1:47:27.680 --> 1:47:29.879 Nonny says, hey, Rich, I just listened to your podcast, 1:47:29.960 --> 1:47:32.280 and if Seinfeld had a tech podcast, it would be you. 1:47:33.680 --> 1:47:35.800 I say that since you brought up how at the 1:47:35.840 --> 1:47:37.800 concert you went to, we all suspend the price of 1:47:37.880 --> 1:47:40.160 twenty two dollars beers and nine dollars pretzels. I really 1:47:40.240 --> 1:47:43.040 enjoy your rants and raves on my monologue. You're a 1:47:43.120 --> 1:47:46.760 great replacement. Thanks and keep up the good shows. Thank you, 1:47:46.960 --> 1:47:52.120 Nanny via Instagram. Appreciate that Demiro Seinfeld. I never thought 1:47:52.160 --> 1:47:54.400 of myself as Seinfeld, but I'll take it. I totally will. 1:47:54.479 --> 1:47:58.040 I totally have that sense of humor. Cassandra says, I 1:47:58.320 --> 1:48:00.600 truly enjoy listening to your show on set Saturdays on 1:48:00.800 --> 1:48:03.200 KFI AM six forty. It is such an informative and 1:48:03.360 --> 1:48:05.639 entertaining way to learn more about tech and the best 1:48:05.680 --> 1:48:09.480 ways to navigate through everyday issues. Cassandra, thank you. Cassandra 1:48:10.160 --> 1:48:13.400 and let's see. Oh and we'll end with a Karen 1:48:13.600 --> 1:48:16.680 or no, her name is Karen. Love your show, but 1:48:16.840 --> 1:48:18.880 heard your response to the person who wanted to use 1:48:18.920 --> 1:48:22.360 the bark stopping gadget on our neighbor's dogs. Sadly, speaking 1:48:22.400 --> 1:48:25.240 with your neighbor first can often backfire with them getting 1:48:25.280 --> 1:48:28.800 totally aggressive and combat combative. Both of my kids have 1:48:28.840 --> 1:48:31.040 neighbors with horrible barking dogs. They tried one of these 1:48:31.080 --> 1:48:34.960 gadgets and they totally worked brilliantly. I would just say, 1:48:35.520 --> 1:48:38.160 you know, talk to someone that knows something about animals, 1:48:38.200 --> 1:48:40.800 because I don't know how safe these things are. All right, 1:48:41.640 --> 1:48:42.960 if you can believe it, that's going to do it. 1:48:43.000 --> 1:48:44.639 For this episode of the show. You can find links 1:48:44.680 --> 1:48:46.400 to everything I mentioned on my website. Just go to 1:48:46.479 --> 1:48:49.000 rich on tech dot tv. You can find me on 1:48:49.120 --> 1:48:54.439 social media at rich on tech. Next week we'll talk Apple, 1:48:54.479 --> 1:48:57.519 we'll talk Amazon and some new cars. Thanks so much 1:48:57.560 --> 1:48:59.320 for listening. There are so many ways you can spend 1:48:59.360 --> 1:49:01.720 your time. I do appreciate you spending it right here 1:49:01.760 --> 1:49:04.040 with me. My name is rich Tdimiro. I will talk 1:49:04.080 --> 1:49:05.120 to you real soon.