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Speaker 1: The best charging cables for your iPhone or Android. Apple

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Speaker 1: has speedy new processors, laptops and in iMac. The Beatles

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Speaker 1: have a new song thanks to AI plus. Your tech

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Speaker 1: questions answered. What's going on on rich Demiro and this

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Speaker 1: is Rich on Tech broadcasting live from Los Angeles, coast

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Speaker 1: to coast. This is the show where I talk about

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Speaker 1: the tech stuff I think you should know about. It's

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Speaker 1: also the place where I answer your questions about technology.

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Speaker 1: I believe that tech should be interesting, useful, and fun.

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Speaker 1: Phone lines are now open at triple eight rich one

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Speaker 1: oh one. That's eight eight eight seven four to two

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Speaker 1: four one zero one eight eight eight rich one oh one.

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Speaker 1: Give me a call if you have a question about technology.

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Speaker 1: Email is also open. Just go to richon tech dot tv.

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Speaker 1: Once you get to the website, hit the link that

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Speaker 1: says contact, put your message in there and it will

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Speaker 1: make its way right to my screen. Got some great

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Speaker 1: guests this week. We're going to talk to Larissa May,

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Speaker 1: digital wellness activist and founder of Half the Story. This

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Speaker 1: is a nonprofit focused on educating, advocating, and mitigating the

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Speaker 1: harms associated with social media and tech new use, especially

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Speaker 1: in teens. So I'm very excited to talk to Larissa.

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Speaker 1: Plus we've got a guest that is going to tell

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Speaker 1: their story about how they got scammed trying to sell

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Speaker 1: something online. This happens a lot, and I think the

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Speaker 1: more we know about how these scam artists operate, the

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Speaker 1: better we can protect ourselves. Let's see what else. Ah,

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Speaker 1: it is November? Can you believe it? I can't November?

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Speaker 1: I mean, where did this year go? Now? Depending on

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Speaker 1: your standpoint, maybe it went fast, maybe it went slow.

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Speaker 1: Maybe you're clinging on to it. Maybe you can't wait

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Speaker 1: for the holidays. I don't know. But for me, we

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Speaker 1: celebrated Halloween and I was looking at the you know,

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Speaker 1: I look at my I've got all my photos in

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Speaker 1: Google Photos, and so I get these little memories up

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Speaker 1: at the top, and I'm not sure if they're actually

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Speaker 1: healthy for me or actually detrimental, because sometimes I get

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Speaker 1: really sad. I've got two kids, and they have grown

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Speaker 1: up very fast, according to Google Photos. Like I look

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Speaker 1: at these pictures that they show me, like the other

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Speaker 1: day for Halloween, and it's of my kids first Halloween

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Speaker 1: twelve years ago. Where did that time go? And then

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Speaker 1: it clicks through and it keeps showing you the pictures.

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Speaker 1: And I think in the future we're gonna have better

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Speaker 1: ways of displaying our digital pictures. I don't know if

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Speaker 1: you have a good way of doing it. I've got

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Speaker 1: a couple of like digital frames and different things, but

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Speaker 1: ideally I think that i'd have multiple frames around the house,

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Speaker 1: all showing my Google Photos collection the best shots. But

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Speaker 1: the problem is all these tech companies love to silo

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Speaker 1: their products these days, and so because I've got Fire

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Speaker 1: TV on my main TV, my Google Photos don't play

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Speaker 1: nice there. I've got Apple TV in the playroom and

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Speaker 1: Google Photos doesn't play nice there. I've got an Aura

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Speaker 1: frame in the front room. Google Photos doesn't play nice there.

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Speaker 1: But I do have a Google Nest and Google Photos

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Speaker 1: does play nice there. Where's my bell? Oh my gosh.

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Speaker 1: But anyway, so I do think over the years, hopefully

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Speaker 1: we'll figure out a way of sorting through all these pictures.

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Speaker 1: Google's doing a decent kind of a decent job of it,

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Speaker 1: but it's not the best anyway. I tell you this

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Speaker 1: because I noticed as I was flipping through my photos

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Speaker 1: up at the top the memories on Google Photos, that

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Speaker 1: I can't believe how much better pictures have gotten over

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Speaker 1: the years, especially Halloween pictures, because typically we take these

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Speaker 1: at night, and night photos are very challenging for cameras,

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Speaker 1: especially smartphones with those tiny lenses, tiny sensors. But over

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Speaker 1: the years I've noticed they just keep getting better. Like

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Speaker 1: the first pictures of my kid on Halloween twelve years ago,

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Speaker 1: we're pretty blurry unless your kid is sitting exactly still.

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Speaker 1: It's really tough to get that picture of a child

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Speaker 1: or anyone in the dark. And now, as I was

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Speaker 1: flipping through, I noticed, Wow, they're getting better and better.

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Speaker 1: And then this year I was looking at our latest

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Speaker 1: picture we took kind of like a group shot with

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Speaker 1: all of our friends, and it looked really good. But

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Speaker 1: I did do a little trick. I brought this little

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Speaker 1: light with me. It's not a flashlight. It's almost like

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Speaker 1: one of those like, ah, gosh, it looks like a

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Speaker 1: pen light, but the entire side of it is a

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Speaker 1: big bright light, almost as if it's a one of

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Speaker 1: those light bulbs you would hang up like in the garage,

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Speaker 1: like a long light bulb, like a tubular light, but

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Speaker 1: on a little stick. I don't know where I got it,

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Speaker 1: picked it up at like a trade show, and so

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Speaker 1: I put the camera towards us and then I held

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Speaker 1: this light as well, and I'm not kidding. The pictures

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Speaker 1: came out really good. So my point is, yes, you

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Speaker 1: can use a flash for your pictures, but it never

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Speaker 1: looks very good. It looks like a flash on the picture.

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Speaker 1: This looked really good. It was like our little trick.

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Speaker 1: We were all joking about how good it looked. Okay,

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Speaker 1: what else flights? I know that everyone's trying to book

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Speaker 1: travel for the holidays, or you might be trying to

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Speaker 1: go somewhere. Everyone's always asking me, Rich how do you

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Speaker 1: book your travel? I will tell you. I use one

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Speaker 1: website to book my travel, and I'm on there like

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Speaker 1: eight hours a day. I don't even know how I

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Speaker 1: get work done because I'm literally always on Google Flights.

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Speaker 1: So the website that I use is flights dot Google

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Speaker 1: dot com, and I always start my searches there. And

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Speaker 1: what I do is I put in where I'm going,

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Speaker 1: I put in my dates, and then I press done

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Speaker 1: and I press explore and or search, you know, depending

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Speaker 1: on your dates. So if I'm putting in you know,

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Speaker 1: where I'm going, let's say back to New York City,

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Speaker 1: I would put that in and then you press search

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Speaker 1: and then once you do this, Now, there are two

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Speaker 1: types of people out there when it comes to travel.

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Speaker 1: The first is they just want the absolute cheapest flights

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Speaker 1: for the place that they're going to on the dates

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Speaker 1: they're going, and that's fine. Google Flights is really good

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Speaker 1: at finding that. Then there's a second person like me,

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Speaker 1: who is very particular. I want a certain amount of stops,

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Speaker 1: which is usually none. I want the one carry on bag.

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Speaker 1: I don't want to pay the basic economy, and I

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Speaker 1: also want specific times. And so what I do is

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Speaker 1: I go through and I put all of those filters on,

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Speaker 1: and then again I take a fresh look at these prices,

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Speaker 1: and then once I get the flights I want, I

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Speaker 1: select them and I track the prices and then I

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Speaker 1: wait for Google to tell me about a price drop.

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Speaker 1: So at any given time, I've got three or four

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Speaker 1: flights that I'm tracking to different places I want to go,

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Speaker 1: and I'm waiting for that price drop. And as soon

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Speaker 1: as I get that notification on my phone, hey, this

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Speaker 1: this flight went down twenty nine percent, I will then

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Speaker 1: book the other website that I really like, and it

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Speaker 1: might cost you a little bit, but it's really really good.

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Speaker 1: It's called point dot me, po nt dot me, point me,

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Speaker 1: and I think they might give you a little bit

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Speaker 1: of something for free. But if you put in my code,

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Speaker 1: which still seems to work, it's called rich on tech.

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Speaker 1: If you type that in there, you get like a

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Speaker 1: month for a buck, and it's well well worth it

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Speaker 1: because this searches for all of your points, so you

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Speaker 1: can link if you have any credit card points or

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Speaker 1: airline points, miles whatever. It will find you the best

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Speaker 1: flights using your points. And they do a really good

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Speaker 1: job because they search everything all at once. There's no

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Speaker 1: way you could do this on your own. And I

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Speaker 1: found a great flight for my mom a couple months

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Speaker 1: ago on Jet Blue. Might have been a year ago

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Speaker 1: at this point, but it was so impressive because I

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Speaker 1: was like, wait, what, that's a really good price. And

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Speaker 1: sure enough, sometimes there's just really good point deals out there,

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Speaker 1: and so point dot me is a really good place

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Speaker 1: to find those.

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Speaker 2: Ah.

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Speaker 1: What else? We talked about the Rivian on TV yesterday,

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Speaker 1: and I will tell you this is an all electric suv.

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Speaker 1: I drove it for about a week. I promised you

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Speaker 1: I was gonna tell you all about it. Let me

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Speaker 1: tell you this I love this car. It is a

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Speaker 1: great suv. It's a three to row suv. It's got

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Speaker 1: a great design. It stands out from all the Tesla

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Speaker 1: Why's that are on the road. It's got lots of

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Speaker 1: great features. It chirps like a bird when you lock

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Speaker 1: it or unlock it, which is pretty fun. And maybe

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Speaker 1: it's just when you lock it one of the other.

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Speaker 1: It's got a Bluetooth speaker in the center console that

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Speaker 1: you can pull out, so it's always charged. It's got

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Speaker 1: a flashlight in the door, which is cool. You can

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Speaker 1: pull that out. That's always charged. The maps are great,

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Speaker 1: the screens are great, no lag on the software whatsoever.

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Speaker 1: The driving is really nice, smooth, solid, not too stiff.

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Speaker 1: It's got tons of space inside, lots of cargo space.

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Speaker 1: It's got a air compressor in the back as well

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Speaker 1: as a standard electrical outlet. But here, oh and it's

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Speaker 1: by the way, ninety seven thousand dollars, so it is

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Speaker 1: a lot of money for this car. But here is

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Speaker 1: the problem that I found with it. I loved, loved,

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Speaker 1: loved driving this Rivian RNs, this suv. The problem was

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Speaker 1: when it came to charging. Now, I will tell you

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Speaker 1: I'm not sure what the problem was, but I could

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Speaker 1: not get this thing fully charged. It was either taking

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Speaker 1: too long or the charging was too slow. I tried

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Speaker 1: various chargers and it just I was not having it.

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Speaker 1: It was really like it gave me range anxiety. This

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Speaker 1: thing gets about three hundred miles to the charge. They

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Speaker 1: have a one that gets about four hundred as well.

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Speaker 1: But I will tell you this my takeaway from my

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Speaker 1: experience with the Rivian. I love all of these third

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Speaker 1: party evs that are not Tesla, right. The problem is

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Speaker 1: the charging infrastructure. I live in California, where we have

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Speaker 1: the best charging in the nation, and it's still not

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Speaker 1: good enough for all of these random evs. And that

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Speaker 1: is why all of these companies are adopting the Tesla

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Speaker 1: superchargers next year. In the next year, BMW four GM, Nissan, Volvo, Toyota, Rivian,

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Speaker 1: they're all switching to Tesla superchargers. What does that mean? Well,

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Speaker 1: charging is gonna get a whole lot better. But will

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Speaker 1: the Tesla superchargers keep up with all of the extra demand.

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Speaker 1: That is the big question we don't know. And for starters,

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Speaker 1: all these companies are gonna put out some sort of

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Speaker 1: adapter early next year. Or throughout next year, and then

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Speaker 1: eventually with the twenty twenty five model years, it's just

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Speaker 1: gonna be Tesla. Tesla's connector is going to be built

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Speaker 1: into these cars, so it's gonna be a great But

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Speaker 1: I will tell you the charging is the issue. If

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Speaker 1: you have a charger at home, charger at work, and

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Speaker 1: you're just commuting with any of these electric cars, no problem.

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Speaker 1: It is the road trip that's a problem, specifically with

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Speaker 1: this Rivian. This is an suv that is meant to

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Speaker 1: be an adventurous suv. What do you want to do?

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Speaker 1: You want to take it on the road, you want

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Speaker 1: to take it to national parks, you want to drive

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Speaker 1: it off roading, whatever you do in this thing, that

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Speaker 1: was the problem. I had no problem finding chargers. They

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Speaker 1: just didn't perform as fast as I wanted. And that

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Speaker 1: is the biggest downside I see to any car that

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Speaker 1: you're getting that is an EV that is not a

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Speaker 1: Tesla right now, you will have to deal with charging.

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Speaker 1: If you're charging on the road, If you're just driving

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Speaker 1: a work no problem anyway. Lots of comments on my

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Speaker 1: Instagram at rich on Tech about the Rivian. You can

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Speaker 1: peruse those at your leisure coming up. We're gonna take

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Speaker 1: your calls at triple eight Rich one oh one. Plus,

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Speaker 1: I'm gonna tell you about the best charging cables for

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Speaker 1: your iPhone and Android eight eight eight seven four to

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Speaker 1: two four one zero one. This is rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology. Phone lines are open at

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Speaker 1: triple eight Rich one oh one. That's eight eight eight

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Speaker 1: seven four to two four to one zero one. Consumer

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Speaker 1: Reports tested cables. You know everyone's buying these new USB

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Speaker 1: C cables. So Consumer Reports tested seven charging cables ranging

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Speaker 1: from four dollars and eighty eight cents to twenty nine

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Speaker 1: dollars to see which ones lasted the longest. They tested

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Speaker 1: USB C for Android and also for iPhones in two

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Speaker 1: durability tests twisting and a ninety degree bending until the

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Speaker 1: cable broke. So they actually did test lightning cables too.

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Speaker 1: I guess people are still buying those. So the twenty

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Speaker 1: nine dollars Apple Lightning cable and the six dollars and

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Speaker 1: fifty five cent Amazon Basics USBC cable survived eleven thousand,

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Speaker 1: five hundred without breaking. They say that's equivalent to over

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Speaker 1: six years of use. They tried other brands from Walmart

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Speaker 1: and five below. Those bent US eight hundred times less

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Speaker 1: than six months of use. So I guess cheap cables

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Speaker 1: really you get your money's worth. You know, you get

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Speaker 1: what you pay for. Let's see the let's see price, brand, name,

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Speaker 1: and thickness were not reliable indicators of durability. The cheap

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Speaker 1: Amazon Basics USBC cable dramatically outlasted price yer branded cables.

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Speaker 1: So what do they recommend? The Apple Lightning cable, the

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Speaker 1: official one for the iPhones, and the Amazon Basics USBC

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Speaker 1: cable because of their outstanding durability. So there you have it.

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Speaker 1: Look at that. You can get the six dollars and

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Speaker 1: fifty five cent Amazon Basics USBC cable that'll work for

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Speaker 1: the iPhone and Android now, and then if you want Apple,

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Speaker 1: you probably still want to go with the standard Apple

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Speaker 1: Lightning cable twenty nine bucks. By the way, you see

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Speaker 1: why Apple didn't want to switch to USBC because the

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Speaker 1: cables now six dollars and fifty five cents versus the

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Speaker 1: twenty nine dollars they were getting for a quote unquote

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Speaker 1: you know, premium cable. Let's go to John in Los Angeles.

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Speaker 1: John you're on with Rich.

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Speaker 2: Hi, Rich, I have a problem with my email. I

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Speaker 2: bought a dot com domain about twenty plus years ago,

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Speaker 2: and somewhere along the line I set it up so

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Speaker 2: that email going to that domain, any name, would get

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Speaker 2: forwarded to my Gmail account. And then a couple of

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Speaker 2: weeks ago it stopped working, and I couldn't really remember

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Speaker 2: where I set that up. I checked the records. It

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Speaker 2: said something with outlooks. I don't remember setting anything up

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Speaker 2: with Outlook. So I did a search for a company

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Speaker 2: that would, for a price, would catch all my email

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Speaker 2: to that domain and forward it to my youmail. But

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Speaker 2: all I find is email companies. I want to sell

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Speaker 2: me whole email packages.

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Speaker 1: Yep. So you just want to forward, You just want

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Speaker 1: to forward from from that that domain, right, and it's

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Speaker 1: just is it one email address or several?

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Speaker 2: Well, I set it up as a catch all, okay,

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Speaker 2: catch all the email because sometimes people would mispell my

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Speaker 2: name and that would get bounced back.

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Speaker 3: So that's why I.

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Speaker 1: Set that up. Okay, Well, I'll tell you what I use,

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Speaker 1: and there may be more out there, but I this

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Speaker 1: one is the one that I've used for years and

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Speaker 1: it works really well, and it's I think five bucks

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Speaker 1: a year. Now, remember this does not include any sort

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Speaker 1: of email storage or email box nothing. This is just

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Speaker 1: like you said, straight up forwarding. And you're gonna have

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Speaker 1: to check to see if they can do a catch

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Speaker 1: all email box where you can just anything you write

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Speaker 1: to that domain, it will forward it to your Gmail.

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Speaker 1: But the one that I use is Hover dot com

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Speaker 1: h o v e er and I pay I think

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Speaker 1: it's five dollars a year and all they do is

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Speaker 1: forward and so my hello at richontech dot tv, it's

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Speaker 1: just a forwarded email. It goes right to my Gmail

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Speaker 1: when someone emails that. So Hover Hoveer is the one

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Speaker 1: that I use. And you will need to you know,

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Speaker 1: obviously you have to know your domain information to get

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Speaker 1: that forwarded over. So you'll go to Hover, you'll sign

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Speaker 1: up for an account and then you'll put all your

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Speaker 1: information in for your domain. You will have to verify

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Speaker 1: that you own that domain, and once you do, you

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Speaker 1: can set up just what's called an email forwarding. Now

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Speaker 1: you can also set up an email inbox as well.

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Speaker 1: That's more like twenty dollars a year, but you can

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Speaker 1: just get email forwarding for five dollars a year and

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Speaker 1: The question is, let's see mail sent to distinct role

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Speaker 1: based addresses. Help at can forward to one central mailbox,

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Speaker 1: so doesn't let you send emails from your domain, so

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Speaker 1: you you know this is only for receiving. But I

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Speaker 1: think that's the main thing is that you just have

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Speaker 1: to check. It's been a while since I set this

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Speaker 1: thing up, so I'm not sure if they do a

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Speaker 1: catch all email, but if they do, that would be

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Speaker 1: pretty easy. But that's what you want to look for.

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Speaker 1: You just want to look for what's called email forwarding

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Speaker 1: and not email hosting. So good question, John. Let me

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Speaker 1: know if that works out. Richontech dot tv is my website.

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Speaker 1: You can use the email form there to let me know.

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Speaker 1: Coming up more of your questions at triple eight rich

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Speaker 1: one oh one. That's eight eight eight seven four to

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Speaker 1: two four one zero one. I mentioned earlier that I

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Speaker 1: am on social media on Instagram. You can find me

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Speaker 1: at rich on tech on most of the major platforms.

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Speaker 1: That's Instagram, that's Facebook, that's x also threads. I will

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Speaker 1: tell you I've been using a little bit more of

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Speaker 1: threads this week, So if you find me on there,

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Speaker 1: I'm like I just said, I'm at rich on Tech,

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Speaker 1: and I've been having kind of fun.

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Speaker 2: You know what.

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Speaker 1: The thing about Threads is right now, I haven't turned

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Speaker 1: off my notification, so all my other social media I

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Speaker 1: pretty much have notifications off Threads since it's so new,

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Speaker 1: I still have them on. So when someone like ats

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Speaker 1: me or writes something that's in interesting that Threads thinks

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Speaker 1: should be a notification, I still get them. So it's

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Speaker 1: kind of fun. Coming up, I'll tell you about the

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Speaker 1: new Beatles song that's releasing. Well, it's already out thanks

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Speaker 1: to AI. You are listening to rich on Tech. It's true,

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Speaker 1: it's all because of you.

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Speaker 4: And make get through song.

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Speaker 1: Because welcome back to rich on Tech. Rich Burou here

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Speaker 1: hanging out talking technology with you at Triple eight Rich

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Speaker 1: one oh one eighty eight seven four to two four

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Speaker 1: one zero one. The song you are listening to is

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Speaker 1: a new song from the Beatles. Can you believe it?

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Speaker 1: A new song from the Beatles in twenty twenty three,

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Speaker 1: and it's all thanks to AI. How did that happen? Well,

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Speaker 1: new technology? So this song is called Now and Then,

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Speaker 1: and it features the voices of John Lennon, Paul McCartney,

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Speaker 1: George Harrison, and Ringo Starr. And it all comes from

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Speaker 1: an unfinished demo originally recorded by John Lennon in the

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Speaker 1: nineteen seventies, but they never had the technology to extract

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Speaker 1: his voice from this really poor recording and create the

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Speaker 1: song from it. They tried in the nineties and it

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Speaker 1: didn't really work, like the technology was just not there.

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Speaker 1: So they took another chance, I guess a couple of

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Speaker 1: years ago, two years ago, and they said, you know what,

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Speaker 1: a year ago, and they said, let's try this again,

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Speaker 1: and the AI was now good enough to clean up

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Speaker 1: the vocals from John Lennon in the original demo, and

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Speaker 1: then they created the rest of the song around it.

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Speaker 1: So they recorded new chorus with the you know, it's

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Speaker 1: just wild. The whole thing is just It gave me

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Speaker 1: chills the first time I listened to this song, and

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Speaker 1: it's there's also a little mini documentary online about it,

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Speaker 1: you know, behind the scenes, how they made it, because

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Speaker 1: it's just truly incredible that we were able to use

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Speaker 1: AI to do this in the year twenty twenty two,

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Speaker 1: twenty twenty three. Now, what I think is really interesting

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Speaker 1: too is that this same technology are very similar technologies

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Speaker 1: built into the pixel phone. So I told you about

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Speaker 1: the Pixel eight Pro has this new feature called Audio

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Speaker 1: Magic Eraser, and that is essentially the technology that they

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Speaker 1: used to clean up this demo, because the AI picks

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Speaker 1: out the audio from the track from the demo and

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Speaker 1: separates it from all the other stuff that's on there,

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Speaker 1: all the hissing, all the popping, all the other background noise,

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Speaker 1: and it does that same thing on the Pixel. So

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Speaker 1: if you take a video of your kid saying their

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Speaker 1: first words and the dog's barking in the background, or

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Speaker 1: is a trash truck going by and you hear that,

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Speaker 1: you can use Audio Magic Eraser to just hone in

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Speaker 1: on what your kid is saying and get all rid

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Speaker 1: of all the rest of the background stuff. So it's

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Speaker 1: a pretty wild song. I highly recommend you listen to

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Speaker 1: it. It might give you a chills like it did for me,

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Speaker 1: because it's just so wild to think that this originally

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Speaker 1: was recorded so many years ago and now, thanks to technology,

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Speaker 1: it is an entire song. So again, the song is

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Speaker 1: called Now and then I'll put a link to it

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Speaker 1: in the show notes at richontech dot tv and you

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Speaker 1: can listen to the whole thing. But wow, just incredible.

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Speaker 1: Following up on the question, we got earlier about forwarding email.

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Speaker 1: Michael says cloud flare will forward emails for free, so

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Speaker 1: I would have to check that out. But cloud flare

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Speaker 1: is a popular website that kind of does a lot

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Speaker 1: of different functionality for different domains and stuff. But Michaels

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Speaker 1: saying that it will forward your email for free, so

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Speaker 1: that's interesting, that's new to me. Let's go to Chuck

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Speaker 1: in Laguna, Nigel, Chuck, you're on with Rich.

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Speaker 5: Hi.

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Speaker 6: Do I need to turn my radio off if.

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Speaker 1: We can hear you in the background? Yes, I would, Oh,

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Speaker 1: but I don't really hear you, so I think it's fine.

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Speaker 1: Well now I do we need some AI to clean

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Speaker 1: up the background audio?

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Speaker 6: And that's great. I've got a free as I've been

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Speaker 6: for ten years. I got two hundred and fifty thousand miles.

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Speaker 6: I love it, but getting old. So I wanted to

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Speaker 6: get a hybrid plug in. What do you recommend for

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Speaker 6: a hybrid plug in? It's not outrageously crazy expensive?

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Speaker 1: Ooh, good question. You know, I haven't done a lot

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Speaker 1: on the plug ins, but I think that they're a

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Speaker 1: good stop gap between the full electric and the full

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Speaker 1: you know, gas car. I mean a plug in basically

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Speaker 1: works by having a battery and a small engine, and

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Speaker 1: so you can plug it in get maybe fifty miles,

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Speaker 1: you know, anywhere from like twenty to fifty miles on

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Speaker 1: the battery, and then you can use the gas engine

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Speaker 1: when that goes, and the gas engine I believe, recharges

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Speaker 1: the battery just a little bit as well. There's a

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Speaker 1: bunch of these things. I mean, if you've got the

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Speaker 1: plug in hybrid, that's kind of like the original. I

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Speaker 1: feel like that's like the original plug in hybrid vehicle.

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Speaker 1: But I know a lot of people were talking about

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Speaker 1: the Kias and the Hyundai's that have these. But I

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Speaker 1: really think it comes down to personal preference. I mean,

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Speaker 1: you know, what do you like? What do you want?

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Speaker 1: Do you want a small car again? I mean, Prius

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Speaker 1: has been around forever, That's going to be always a

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Speaker 1: great choice. But just looking at some of these on

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Speaker 1: a car and driver, there are a lot of these

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Speaker 1: cars out there. I think personally, I think the Prius Prime, like,

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Speaker 1: the Prius is looking really really good, like the new design.

431
00:23:10,400 --> 00:23:11,960
Speaker 1: I never thought I would say that. I never thought

432
00:23:12,000 --> 00:23:16,840
Speaker 1: i'd say a Prius looks really good. But but to me,

433
00:23:17,000 --> 00:23:20,440
Speaker 1: the Prius looks really really good. And also the Rav

434
00:23:20,520 --> 00:23:22,960
Speaker 1: four that they have a plug in hybrid as well,

435
00:23:23,320 --> 00:23:25,720
Speaker 1: So I think those are gonna be something that, you know,

436
00:23:25,760 --> 00:23:27,960
Speaker 1: you stick to, those you're gonna get you know, you

437
00:23:27,960 --> 00:23:31,400
Speaker 1: stick to maybe the Hyundai, the Kia, and the Toyota,

438
00:23:31,640 --> 00:23:33,560
Speaker 1: you're probably gonna get the most bang for your buck

439
00:23:33,640 --> 00:23:36,840
Speaker 1: out of those brands. There are also some from Ford.

440
00:23:36,920 --> 00:23:39,040
Speaker 1: I mean, but you can go high end BMW, but

441
00:23:39,119 --> 00:23:41,840
Speaker 1: I think the Toyota or the the Kia and the

442
00:23:42,480 --> 00:23:44,199
Speaker 1: Hundai are probably going to be your best bang for

443
00:23:44,240 --> 00:23:47,119
Speaker 1: your buck. The range, let's see what the range is

444
00:23:47,119 --> 00:23:50,359
Speaker 1: on the Prius. So the Prius, let's see if we

445
00:23:50,359 --> 00:23:54,920
Speaker 1: can get back down there. Let's see, Prius Prime gets

446
00:23:54,960 --> 00:23:58,280
Speaker 1: forty miles. So what I would say is if you

447
00:23:58,359 --> 00:23:59,960
Speaker 1: have a place to charge you and you get to work,

448
00:24:00,400 --> 00:24:02,639
Speaker 1: that's pretty good. You know, most people's commutes are about

449
00:24:02,640 --> 00:24:06,439
Speaker 1: thirty miles max. So I mean, I think the average

450
00:24:06,440 --> 00:24:09,280
Speaker 1: commute in America, let's see, and I know there's some

451
00:24:09,320 --> 00:24:13,399
Speaker 1: people that are, you know, more than that, but the

452
00:24:13,480 --> 00:24:16,600
Speaker 1: average commute in the US, yeah, twenty six point six miles,

453
00:24:17,000 --> 00:24:21,160
Speaker 1: so it's under thirty miles. Now that's a one way commute,

454
00:24:21,200 --> 00:24:22,919
Speaker 1: so that means when you get to work, you'd have

455
00:24:22,960 --> 00:24:25,520
Speaker 1: to charge up. And if you have a charger at work,

456
00:24:25,560 --> 00:24:28,320
Speaker 1: that'd be great. That means your commute is entirely free.

457
00:24:28,359 --> 00:24:30,560
Speaker 1: And that's the beauty of these cars is that, Like

458
00:24:30,600 --> 00:24:33,000
Speaker 1: I was saying, if you're just charging at home and work,

459
00:24:33,040 --> 00:24:34,960
Speaker 1: you're gonna be fine. But it's when you go on

460
00:24:35,000 --> 00:24:36,800
Speaker 1: those road trips, and so if you have a plug

461
00:24:36,840 --> 00:24:39,320
Speaker 1: in hybrid, it's gonna give you a little bit more

462
00:24:39,480 --> 00:24:42,000
Speaker 1: peace of mind. When you're on that road trip, You're

463
00:24:42,040 --> 00:24:44,200
Speaker 1: gonna be okay. No matter where you go, you can

464
00:24:44,240 --> 00:24:47,119
Speaker 1: still get there because you've got the backing of that

465
00:24:47,200 --> 00:24:50,360
Speaker 1: gas engine. But I don't know, I really like the Prius.

466
00:24:50,400 --> 00:24:53,240
Speaker 1: I think the Prius Prime is a really good looking car.

467
00:24:53,560 --> 00:24:55,000
Speaker 1: But again, it comes down to how much you want

468
00:24:55,000 --> 00:24:57,959
Speaker 1: to spend. I mean, maybe you want something like, you know,

469
00:24:58,280 --> 00:25:01,320
Speaker 1: a nicer BMW. I don't know, but it really comes

470
00:25:01,320 --> 00:25:02,800
Speaker 1: down to what you want to spend. But I think

471
00:25:03,280 --> 00:25:05,159
Speaker 1: for me personally, the plug in hybrid is kind of

472
00:25:05,200 --> 00:25:08,920
Speaker 1: like a stopgap right now between a pure gas car

473
00:25:09,080 --> 00:25:12,080
Speaker 1: and an electric car, which seems like the market is

474
00:25:12,119 --> 00:25:15,040
Speaker 1: moving to. So good question, Chuck. I'm glad you were

475
00:25:15,080 --> 00:25:18,320
Speaker 1: on the the cutting edge there many years ago. By

476
00:25:18,400 --> 00:25:24,000
Speaker 1: getting that early. Well, if you have HBO Max and

477
00:25:24,040 --> 00:25:26,879
Speaker 1: you've had it for a while, well they're taking some

478
00:25:26,920 --> 00:25:29,359
Speaker 1: features away from you. And if you got the email,

479
00:25:29,440 --> 00:25:31,520
Speaker 1: you already have the heads up. But if you're on

480
00:25:31,640 --> 00:25:35,120
Speaker 1: this fifteen dollars and ninety nine cent a month HBO

481
00:25:35,720 --> 00:25:41,120
Speaker 1: Legacy plan, HBO is removing some features from your plan.

482
00:25:41,320 --> 00:25:45,000
Speaker 1: The feature they're removing four K video. So before if

483
00:25:45,000 --> 00:25:47,080
Speaker 1: you got to watch a movie in four K, you

484
00:25:47,080 --> 00:25:48,720
Speaker 1: will no longer be able to do that. You can

485
00:25:48,720 --> 00:25:51,240
Speaker 1: now only watch them in HD. This starts on November

486
00:25:51,600 --> 00:25:54,480
Speaker 1: or December fifth. So if you want to still watch

487
00:25:54,560 --> 00:25:57,200
Speaker 1: in four K, guess what, you got to pay up

488
00:25:57,280 --> 00:25:59,960
Speaker 1: four dollars more a month. So now you got to

489
00:26:00,160 --> 00:26:02,760
Speaker 1: get onto their nineteen dollars and ninety nine cent a

490
00:26:02,760 --> 00:26:08,080
Speaker 1: month plan four dollars more. So. When Warner Brothers bought this,

491
00:26:08,640 --> 00:26:10,679
Speaker 1: you know this stay it's this whole big thing. I

492
00:26:10,680 --> 00:26:13,560
Speaker 1: think HBO Max was started by AT and T when

493
00:26:13,600 --> 00:26:16,840
Speaker 1: they bought it, or they owned HBO. Now it's owned

494
00:26:16,840 --> 00:26:20,000
Speaker 1: by Warner Brothers Discovery. They switched it over to HBO

495
00:26:20,000 --> 00:26:22,160
Speaker 1: Max about six months ago and they said nothing's gonna

496
00:26:22,240 --> 00:26:24,920
Speaker 1: change for at least six months, and guess what. As

497
00:26:24,920 --> 00:26:27,520
Speaker 1: soon as six months is up, they're like, okay, everything's changing.

498
00:26:28,040 --> 00:26:31,199
Speaker 1: The other thing you're getting now is one less stream

499
00:26:31,240 --> 00:26:33,520
Speaker 1: at the same time. So used to be able to

500
00:26:33,560 --> 00:26:36,280
Speaker 1: watch on three streams at once. Now you can only

501
00:26:36,320 --> 00:26:40,720
Speaker 1: watch on two, and you can download a certain amount

502
00:26:40,760 --> 00:26:44,840
Speaker 1: of I think it's thirty items unless you upgrade and

503
00:26:44,880 --> 00:26:48,080
Speaker 1: you get one hundred. So it's really confusing. But basically,

504
00:26:48,440 --> 00:26:51,240
Speaker 1: if you are on the Hbo Legacy Plan, you'll still

505
00:26:51,240 --> 00:26:53,320
Speaker 1: be able to watch all the stuff that you've been watching.

506
00:26:53,320 --> 00:26:55,560
Speaker 1: You're still going to pay the same price. You just

507
00:26:55,600 --> 00:26:58,600
Speaker 1: don't get the same quality. You don't get as many downloads,

508
00:26:58,720 --> 00:27:02,359
Speaker 1: and you don't get as many simultaneous streams. The simultaneous

509
00:27:02,359 --> 00:27:04,399
Speaker 1: streams thing is not that big of a deal unless

510
00:27:04,440 --> 00:27:07,119
Speaker 1: you're sharing your plan with a bunch of people and

511
00:27:07,160 --> 00:27:08,919
Speaker 1: they all happen to be streaming on a Friday night

512
00:27:09,000 --> 00:27:11,200
Speaker 1: at the same time. You may notice the impact there.

513
00:27:11,640 --> 00:27:13,919
Speaker 1: Four K is kind of annoying because we've gotten so

514
00:27:14,040 --> 00:27:17,200
Speaker 1: used to these four K TVs and now I can't

515
00:27:17,200 --> 00:27:19,399
Speaker 1: tell the difference. I'll be quite honest, it's tough to

516
00:27:19,400 --> 00:27:22,080
Speaker 1: tell the difference between HD and four k But at

517
00:27:22,080 --> 00:27:24,000
Speaker 1: the same time, if you do have a four K

518
00:27:24,200 --> 00:27:27,760
Speaker 1: HDR set, you will no longer get that four K HDR, which,

519
00:27:27,800 --> 00:27:30,440
Speaker 1: of course, you want to watch things in the best

520
00:27:30,480 --> 00:27:32,520
Speaker 1: possible format, right, I mean, why would you want to

521
00:27:32,560 --> 00:27:35,640
Speaker 1: watch something that's not in the best possible format. So anyway,

522
00:27:35,960 --> 00:27:38,280
Speaker 1: just be on the lookout for that email from HBO Max.

523
00:27:38,560 --> 00:27:40,719
Speaker 1: And the best part was the way they positioned it.

524
00:27:41,359 --> 00:27:43,399
Speaker 1: They said, let me, let me get up, let me

525
00:27:43,440 --> 00:27:46,000
Speaker 1: get the email here I put I put out my

526
00:27:46,040 --> 00:27:47,879
Speaker 1: Instagram at rich on text. So if you want to

527
00:27:47,880 --> 00:27:52,080
Speaker 1: read what has said current features new features. So they

528
00:27:52,160 --> 00:27:55,920
Speaker 1: had the audacity to show you this as new features,

529
00:27:56,000 --> 00:27:58,600
Speaker 1: and they were worse than the current features. I mean,

530
00:27:58,720 --> 00:28:02,880
Speaker 1: come on, that is like just really really not nice.

531
00:28:03,800 --> 00:28:06,680
Speaker 1: Eighty eight rich one one eight eight eight seven four

532
00:28:06,720 --> 00:28:09,000
Speaker 1: to two four to one zero one. Coming up, I'll

533
00:28:09,000 --> 00:28:11,600
Speaker 1: tell you how you can get a Thanksgiving dinner for

534
00:28:11,800 --> 00:28:16,359
Speaker 1: free just by downloading an app. Plus, we've got our

535
00:28:16,400 --> 00:28:18,360
Speaker 1: guests coming up a little bit later on to tell

536
00:28:18,440 --> 00:28:23,520
Speaker 1: us about how teenagers can avoid some of the harms

537
00:28:23,560 --> 00:28:27,160
Speaker 1: of social media. You are listening to rich on Tech.

538
00:28:31,160 --> 00:28:35,280
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking

539
00:28:35,320 --> 00:28:39,560
Speaker 1: technology at triple eight Rich one oh one eight eight

540
00:28:39,720 --> 00:28:45,320
Speaker 1: eight seven four to two four one zero one producer Bobo.

541
00:28:45,440 --> 00:28:47,400
Speaker 1: I know you wanted to play your favorite song, so

542
00:28:47,480 --> 00:28:50,520
Speaker 1: I let you thank you for playing that. I know

543
00:28:50,600 --> 00:28:53,200
Speaker 1: you were asking. You keep asking, You're always asking. Can

544
00:28:53,240 --> 00:28:55,920
Speaker 1: I play the Barbie song? Can I play the Barbie song?

545
00:28:55,960 --> 00:28:57,760
Speaker 1: Can I play the Barbie song? Yes, you can play

546
00:28:57,760 --> 00:29:03,880
Speaker 1: the Barbie song. Let's go to Terry in Temecula. Terry,

547
00:29:03,880 --> 00:29:04,640
Speaker 1: you're on with Rich?

548
00:29:05,280 --> 00:29:10,920
Speaker 3: Okay, Rich. I'm new at using chat GPT, and I've

549
00:29:11,000 --> 00:29:14,640
Speaker 3: used it ten or twelve times and been successful. I

550
00:29:14,680 --> 00:29:16,280
Speaker 3: did not use it for like, I don't know, four

551
00:29:16,360 --> 00:29:19,000
Speaker 3: or five days. I tried to use it like two

552
00:29:19,080 --> 00:29:21,640
Speaker 3: or three days ago, and I get this message on

553
00:29:21,720 --> 00:29:24,960
Speaker 3: it that says we've detected unusual activity on your system.

554
00:29:25,040 --> 00:29:29,440
Speaker 3: Try later. Tried later, same message, Try the next day,

555
00:29:29,520 --> 00:29:34,360
Speaker 3: same message, And I can't find anywhere that I can

556
00:29:34,400 --> 00:29:38,280
Speaker 3: get a hold of somebody at chat GPT to find

557
00:29:38,320 --> 00:29:40,720
Speaker 3: out why did I get this message? How do I

558
00:29:40,760 --> 00:29:42,640
Speaker 3: correct it? And what's going on here?

559
00:29:43,160 --> 00:29:46,520
Speaker 1: Good question? So are you logging in on the official

560
00:29:46,520 --> 00:29:52,080
Speaker 1: website at chat dot OpenAI dot com. Yes, Because there

561
00:29:52,120 --> 00:29:55,000
Speaker 1: are many third party sites that try to like sort

562
00:29:55,000 --> 00:29:57,800
Speaker 1: of latch on to what they've done, and that could

563
00:29:57,840 --> 00:30:00,680
Speaker 1: be the first thing. So I think it's And you're

564
00:30:00,680 --> 00:30:05,040
Speaker 1: not paying for a subscription, are you okay? So it

565
00:30:05,120 --> 00:30:09,480
Speaker 1: is free to use chat GBT and the official website,

566
00:30:09,520 --> 00:30:12,600
Speaker 1: like I said, is chat dot OpenAI dot com. There

567
00:30:12,600 --> 00:30:16,520
Speaker 1: are many imitate imitation sites, and some of them use

568
00:30:16,600 --> 00:30:19,480
Speaker 1: the underlying technology. But what I think is happening here

569
00:30:19,600 --> 00:30:25,000
Speaker 1: is it sounds like a clean the cookies and cash

570
00:30:25,120 --> 00:30:28,160
Speaker 1: on your web browser, and I think that will help.

571
00:30:28,240 --> 00:30:31,200
Speaker 1: So if you are using Chrome, you will look to

572
00:30:31,320 --> 00:30:34,160
Speaker 1: the go to the website chat dot OpenAI dot com

573
00:30:34,480 --> 00:30:38,440
Speaker 1: and there is a there's actually it's a new icon

574
00:30:38,480 --> 00:30:41,800
Speaker 1: if you've updated Chrome lately, but it's it looks like,

575
00:30:41,880 --> 00:30:44,160
Speaker 1: I don't know, some like a little settings icon. It's

576
00:30:44,160 --> 00:30:47,320
Speaker 1: a circle and you click that and it's if it's

577
00:30:47,360 --> 00:30:50,040
Speaker 1: next it's next to the home button, so it's like home,

578
00:30:50,280 --> 00:30:53,120
Speaker 1: and then this little it says viewsite information if you

579
00:30:53,160 --> 00:30:55,280
Speaker 1: hover over it. If you if you hover over that,

580
00:30:56,240 --> 00:30:59,400
Speaker 1: it will open up information about this website, and one

581
00:30:59,440 --> 00:31:03,040
Speaker 1: of them is site settings, So if you click that,

582
00:31:03,920 --> 00:31:07,440
Speaker 1: it will tell you all of the information about that website.

583
00:31:07,520 --> 00:31:09,440
Speaker 1: What I would do is I would delete your data

584
00:31:10,440 --> 00:31:14,960
Speaker 1: and you can reset your permissions as well. And then

585
00:31:15,080 --> 00:31:18,240
Speaker 1: when you go back to chat GBT, you should be

586
00:31:18,320 --> 00:31:21,520
Speaker 1: taken to the login page because now it has cleared

587
00:31:21,560 --> 00:31:25,480
Speaker 1: all of that information out and once you log in again,

588
00:31:25,600 --> 00:31:29,719
Speaker 1: it should work. Because now here's the deal. There is

589
00:31:30,080 --> 00:31:33,720
Speaker 1: some This is a free service and it is an

590
00:31:33,720 --> 00:31:37,800
Speaker 1: experimental service, so it doesn't always work every single time.

591
00:31:37,920 --> 00:31:39,680
Speaker 1: So there may be times when you try to use

592
00:31:39,760 --> 00:31:42,640
Speaker 1: chat gbt where it returns an error or it doesn't

593
00:31:42,640 --> 00:31:46,640
Speaker 1: do what you expected to do. That is rare, and

594
00:31:46,720 --> 00:31:49,560
Speaker 1: it does happen though it happens to me. It happens

595
00:31:49,560 --> 00:31:52,400
Speaker 1: on the other website that I like called Claude dot ai.

596
00:31:52,480 --> 00:31:55,240
Speaker 1: And by the way, Terry, if you have a chance,

597
00:31:55,360 --> 00:32:00,800
Speaker 1: check out my other favorite ai which is Claude clad

598
00:32:01,480 --> 00:32:05,440
Speaker 1: dot Ai Claude dot ai that's made by a company

599
00:32:05,520 --> 00:32:08,480
Speaker 1: named Anthropic, And this is kind of like the biggest

600
00:32:08,520 --> 00:32:11,719
Speaker 1: competitor to chat GPT. I personally, I know these are

601
00:32:11,760 --> 00:32:16,320
Speaker 1: fighting words. I personally think it's better, but it's different.

602
00:32:16,560 --> 00:32:20,480
Speaker 1: It's it's more data analysis. It's more it can get

603
00:32:20,560 --> 00:32:22,400
Speaker 1: through a lot of you know, you can throw like

604
00:32:22,480 --> 00:32:24,800
Speaker 1: a Comma separated value file at it. You can throw

605
00:32:24,840 --> 00:32:27,760
Speaker 1: an Excel Excel spreadsheet, you can throw a PDF at it,

606
00:32:28,160 --> 00:32:30,520
Speaker 1: you can paste in a ton of text and it

607
00:32:30,600 --> 00:32:34,440
Speaker 1: can really go through that and figure things out. Keep

608
00:32:34,480 --> 00:32:36,600
Speaker 1: in mind, none of these are up to date with

609
00:32:36,720 --> 00:32:40,800
Speaker 1: current information. They may have a you know, some information

610
00:32:41,040 --> 00:32:44,040
Speaker 1: that's that's current, but it's not up to date. If

611
00:32:44,120 --> 00:32:46,840
Speaker 1: you want something that's fully up to date and Terry,

612
00:32:46,960 --> 00:32:49,080
Speaker 1: you can check out this one as well. It is

613
00:32:49,400 --> 00:32:54,080
Speaker 1: barred dot Google dot com and Barred is Google's AI.

614
00:32:54,840 --> 00:32:57,760
Speaker 1: And so again we've got chat GPT, you've got Claude,

615
00:32:57,800 --> 00:33:01,120
Speaker 1: and you've got Bard. Those are of the top three

616
00:33:01,320 --> 00:33:04,160
Speaker 1: ais right now and the ones that i'd recommend trying.

617
00:33:04,200 --> 00:33:08,160
Speaker 1: But again I think it's a matter of your web browser.

618
00:33:08,400 --> 00:33:10,920
Speaker 1: Something got a little messed up in there, and that's

619
00:33:10,960 --> 00:33:13,680
Speaker 1: what's causing that error message. And yeah, you're not going

620
00:33:13,720 --> 00:33:15,800
Speaker 1: to find someone that you can just email or talk

621
00:33:15,880 --> 00:33:18,440
Speaker 1: to at CHATGBT. It's just not that kind of service.

622
00:33:18,480 --> 00:33:21,160
Speaker 1: And if we notice with all of these online services,

623
00:33:21,360 --> 00:33:25,040
Speaker 1: there's pretty much no or limited customer service. There's not

624
00:33:25,200 --> 00:33:27,560
Speaker 1: a traditional phone line you can call with a lot

625
00:33:27,640 --> 00:33:29,520
Speaker 1: of these online services, so you do need to try

626
00:33:29,560 --> 00:33:31,720
Speaker 1: to figure out how to do these things. On your own,

627
00:33:32,000 --> 00:33:35,040
Speaker 1: but Terry, that's what I would recommend doing again. You

628
00:33:35,240 --> 00:33:39,160
Speaker 1: just clear the data on this website, so you can

629
00:33:39,240 --> 00:33:42,440
Speaker 1: go in and click that little setting's icon next to

630
00:33:42,520 --> 00:33:46,600
Speaker 1: the URL and under site settings delete your data. And

631
00:33:46,680 --> 00:33:49,200
Speaker 1: if you want to do this for your entire Chrome

632
00:33:49,280 --> 00:33:52,440
Speaker 1: browser or whatever browser you're using, you can just use

633
00:33:52,480 --> 00:33:55,320
Speaker 1: the option that says clear browsing data and that will

634
00:33:55,360 --> 00:33:57,479
Speaker 1: get rid of it. Usually gives you an option if

635
00:33:57,480 --> 00:33:59,720
Speaker 1: you want to cookies and site data, that's the stuff

636
00:33:59,720 --> 00:34:02,520
Speaker 1: that you want, and all the cookies in site data

637
00:34:02,600 --> 00:34:06,280
Speaker 1: is probably what's messing you up there. So good question.

638
00:34:06,920 --> 00:34:11,160
Speaker 1: Thanks for the call today. Appreciate that. Speaking of Chrome,

639
00:34:12,719 --> 00:34:16,239
Speaker 1: Chrome on iOS got a small but notable feature that

640
00:34:16,360 --> 00:34:19,080
Speaker 1: I actually really am enjoying. You can now move the

641
00:34:19,200 --> 00:34:21,840
Speaker 1: address bar in Chrome on iOS to the bottom of

642
00:34:21,920 --> 00:34:25,799
Speaker 1: the screen. This matches what Safari did. I believe they

643
00:34:25,920 --> 00:34:28,520
Speaker 1: changed it in iOS. It might have been iOS sixteen,

644
00:34:28,920 --> 00:34:32,520
Speaker 1: definitely iOS seventeen. But if you noticed when you go

645
00:34:32,640 --> 00:34:36,040
Speaker 1: to Safari on the iPhone now the URL bar is

646
00:34:36,120 --> 00:34:37,839
Speaker 1: now at the bottom of the screen. You can move

647
00:34:37,880 --> 00:34:39,640
Speaker 1: it back to the top if you are a creature

648
00:34:39,680 --> 00:34:41,920
Speaker 1: of habit or you like it better up there. But

649
00:34:42,040 --> 00:34:44,880
Speaker 1: I've moved the Chrome address bar down to the bottom

650
00:34:44,920 --> 00:34:47,880
Speaker 1: and I like it. It's actually easier to reach depending

651
00:34:47,920 --> 00:34:49,919
Speaker 1: on how big your phone is. It's just a little

652
00:34:49,960 --> 00:34:52,200
Speaker 1: bit simpler, and it matches what Safari does. So if

653
00:34:52,239 --> 00:34:54,560
Speaker 1: you have, you know, on the iPhone, even if you

654
00:34:54,640 --> 00:34:57,640
Speaker 1: set a default browser, sometimes things open in Safari anyway,

655
00:34:58,360 --> 00:35:00,480
Speaker 1: just the way Apple works their magic. You know how

656
00:35:00,560 --> 00:35:03,040
Speaker 1: that is. But you know, so now there's not you

657
00:35:03,080 --> 00:35:05,120
Speaker 1: won't be able to tell as much between the two.

658
00:35:05,239 --> 00:35:08,040
Speaker 1: So if your fingers like the muscle memory. But so

659
00:35:08,239 --> 00:35:11,160
Speaker 1: here's how you do it. Open up Chrome on your

660
00:35:11,400 --> 00:35:14,799
Speaker 1: iPhone and all you have to do is look at

661
00:35:14,800 --> 00:35:17,480
Speaker 1: the URL bar and press and hold on it and

662
00:35:17,600 --> 00:35:20,240
Speaker 1: you'll get this option that says move address bar to bottom.

663
00:35:21,000 --> 00:35:22,560
Speaker 1: Or if you move it to the bottom and you

664
00:35:22,640 --> 00:35:24,359
Speaker 1: want it back at the top, you can just press

665
00:35:24,400 --> 00:35:26,719
Speaker 1: and hold again and it says move move address bar

666
00:35:26,840 --> 00:35:30,840
Speaker 1: to the top. So that is the main thing. Apparently

667
00:35:30,880 --> 00:35:34,719
Speaker 1: Google says people were asking for this. I think that

668
00:35:34,880 --> 00:35:37,399
Speaker 1: Google did this because it makes it tougher to tell

669
00:35:37,680 --> 00:35:41,640
Speaker 1: Chrome apart from Safari. So if you're using Safari and

670
00:35:41,719 --> 00:35:44,160
Speaker 1: then you switch to Chrome, you may be annoyed that

671
00:35:44,400 --> 00:35:46,000
Speaker 1: the address bar is up at the top, so I

672
00:35:46,040 --> 00:35:47,320
Speaker 1: think that's the reason why they did that.

673
00:35:48,000 --> 00:35:48,440
Speaker 7: I like it.

674
00:35:48,480 --> 00:35:50,440
Speaker 1: I've been using it for a week since it's been available,

675
00:35:50,480 --> 00:35:52,560
Speaker 1: and it's just a small feature, but it is a

676
00:35:52,600 --> 00:35:55,759
Speaker 1: little bit easier. I'll tell you about that. Let's see

677
00:35:55,920 --> 00:35:58,480
Speaker 1: what else? What do I have a minute here?

678
00:35:59,080 --> 00:35:59,120
Speaker 8: No?

679
00:35:59,360 --> 00:36:01,600
Speaker 1: Oh, no time? Okay, never mind, Well, I'll tell you

680
00:36:01,680 --> 00:36:05,440
Speaker 1: about the free Thanksgiving dinner when we come back. All

681
00:36:05,480 --> 00:36:06,880
Speaker 1: you have to do is download an app you can

682
00:36:06,920 --> 00:36:11,080
Speaker 1: get a Thanksgiving dinner completely free. I'll tell you how

683
00:36:11,120 --> 00:36:13,520
Speaker 1: to do that, plus your calls. Triple eight rich one

684
00:36:13,560 --> 00:36:17,239
Speaker 1: O one eight eight eight seven four to two four

685
00:36:17,480 --> 00:36:22,920
Speaker 1: one zero one. This is rich on Tech. What's going

686
00:36:22,960 --> 00:36:25,479
Speaker 1: on on rich to Burrow And this is rich on Tech,

687
00:36:26,280 --> 00:36:28,000
Speaker 1: the show where I talk about the tech stuff I

688
00:36:28,040 --> 00:36:30,200
Speaker 1: think you should know about. It's also the place where

689
00:36:30,200 --> 00:36:34,400
Speaker 1: I answer your questions about technology. Phone lines are open.

690
00:36:35,000 --> 00:36:38,520
Speaker 1: Triple eight rich one O one. That's eight eight eight

691
00:36:38,880 --> 00:36:41,719
Speaker 1: seven four to two four one zero one. Give me

692
00:36:41,760 --> 00:36:44,080
Speaker 1: a call if you have a question about technology. You

693
00:36:44,160 --> 00:36:47,520
Speaker 1: can also email me. Go to rich on Tech dot

694
00:36:47,719 --> 00:36:52,560
Speaker 1: TV hit contact. So lots of people are doing right now.

695
00:36:55,719 --> 00:36:57,880
Speaker 1: I like the way you did that. Uh, coming up

696
00:36:57,920 --> 00:36:59,640
Speaker 1: on the show. I'm gonna tell you how I can

697
00:36:59,680 --> 00:37:03,120
Speaker 1: get that free Thanksgiving dinner just by downloading an app. Yes,

698
00:37:03,200 --> 00:37:05,919
Speaker 1: I'll get to that very soon. We've got some great

699
00:37:06,000 --> 00:37:09,360
Speaker 1: guests coming up today as well. We've got a guest

700
00:37:09,600 --> 00:37:13,759
Speaker 1: named Stephanie who says they got scammed by trying to

701
00:37:13,840 --> 00:37:16,040
Speaker 1: sell something online. They're going to share their story so

702
00:37:16,160 --> 00:37:18,279
Speaker 1: that we can learn from it and not have the

703
00:37:18,320 --> 00:37:21,160
Speaker 1: same thing happen to us. And we've got Larissa May,

704
00:37:21,360 --> 00:37:25,080
Speaker 1: a digital wellness activist. Larisa is going to talk to

705
00:37:25,200 --> 00:37:29,480
Speaker 1: us about social media and teen use and how, you know,

706
00:37:29,560 --> 00:37:32,799
Speaker 1: the stuff that parents need to know. Parents, grandparents make

707
00:37:32,840 --> 00:37:36,000
Speaker 1: sure that these kids are not ruined by social media.

708
00:37:36,320 --> 00:37:40,200
Speaker 1: And I say ruined. I don't say that lightly because yeah,

709
00:37:40,200 --> 00:37:42,000
Speaker 1: it's not going to ruin their lives, but it can

710
00:37:42,320 --> 00:37:44,440
Speaker 1: and it has and it does on a daily basis.

711
00:37:44,520 --> 00:37:47,360
Speaker 1: So we'll hear what Larisa has to say. Let's go

712
00:37:47,520 --> 00:37:51,640
Speaker 1: to Mickey in camerio. Mickey, you're on with Rich.

713
00:37:52,560 --> 00:37:53,560
Speaker 5: Hi, Good morning, Rich.

714
00:37:53,719 --> 00:37:54,600
Speaker 7: I just had a question.

715
00:37:55,200 --> 00:37:58,680
Speaker 5: We are nearing the holidays. I've given o'll gift cards

716
00:37:58,719 --> 00:38:01,160
Speaker 5: for Walmart, Target, you know, so they can use to

717
00:38:01,760 --> 00:38:04,600
Speaker 5: purchase things, you know, or you know, whatever they need

718
00:38:04,719 --> 00:38:09,160
Speaker 5: groceries and whatnot. But I want to know, are all cards,

719
00:38:09,239 --> 00:38:14,239
Speaker 5: whether it's Amazon, Target, Walmart, the grocery stores, can those

720
00:38:14,320 --> 00:38:17,920
Speaker 5: be used online instead of us using our bank and

721
00:38:18,000 --> 00:38:20,160
Speaker 5: our own credit card, you know, because of you know,

722
00:38:20,239 --> 00:38:24,640
Speaker 5: for personal reasons and for you know, privacy protection purposes.

723
00:38:25,440 --> 00:38:27,560
Speaker 1: So can they all be used online? Like, if you

724
00:38:27,680 --> 00:38:29,600
Speaker 1: buy one at Target in the store, can you use

725
00:38:29,640 --> 00:38:30,440
Speaker 1: it on their website?

726
00:38:31,360 --> 00:38:31,560
Speaker 8: Yes?

727
00:38:32,239 --> 00:38:36,200
Speaker 1: It depends. Yeah, the short the short answer is it depends.

728
00:38:36,320 --> 00:38:39,439
Speaker 1: There are certain types of gift cards that are online only,

729
00:38:40,080 --> 00:38:43,000
Speaker 1: there are some that are in store only, and there

730
00:38:43,040 --> 00:38:46,000
Speaker 1: are some that work in both places. So when you

731
00:38:46,120 --> 00:38:48,319
Speaker 1: buy a gift card, you sort of have to look

732
00:38:48,400 --> 00:38:51,040
Speaker 1: at it and see what it says on the back. Now,

733
00:38:51,120 --> 00:38:54,400
Speaker 1: this is getting rare and rare that these have a

734
00:38:54,480 --> 00:38:57,279
Speaker 1: delineation like this, especially with the big retailers like a

735
00:38:57,360 --> 00:39:01,280
Speaker 1: Home Depot or a Target, or to Amazon, I mean Amazon,

736
00:39:01,840 --> 00:39:04,000
Speaker 1: you know, if they even have any more online in

737
00:39:04,120 --> 00:39:07,040
Speaker 1: person stores. Like, that's a good question. Could you use

738
00:39:07,080 --> 00:39:10,000
Speaker 1: an Amazon gift card that you purchase at like an

739
00:39:10,040 --> 00:39:13,400
Speaker 1: Amazon Fresh grocery store. The answer is you have to

740
00:39:13,440 --> 00:39:15,040
Speaker 1: look at the back of the card to see what

741
00:39:15,239 --> 00:39:17,160
Speaker 1: it says, and you have to look at the card

742
00:39:17,200 --> 00:39:18,840
Speaker 1: online if you buy it online, to see if it

743
00:39:18,880 --> 00:39:21,399
Speaker 1: says you can use it on in store. The reason

744
00:39:21,400 --> 00:39:23,359
Speaker 1: why I tell you this is because I use an

745
00:39:23,400 --> 00:39:27,959
Speaker 1: app called Raise r Aise, and this is an app

746
00:39:28,000 --> 00:39:31,120
Speaker 1: that lets you buy and sell gift cards. So let's

747
00:39:31,120 --> 00:39:33,920
Speaker 1: say you're going to Old Navy and you know you're

748
00:39:33,960 --> 00:39:36,560
Speaker 1: going there and you want to purchase, you know, fifty

749
00:39:36,600 --> 00:39:39,400
Speaker 1: one hundred dollars worth of stuff there. You could go

750
00:39:39,520 --> 00:39:42,600
Speaker 1: to this website, raise dot com or the app and

751
00:39:43,080 --> 00:39:46,200
Speaker 1: buy a gift card for Old Navy and it's discounted

752
00:39:46,280 --> 00:39:48,919
Speaker 1: because how are they getting that gift card. They're getting

753
00:39:48,960 --> 00:39:51,040
Speaker 1: it from someone that got this gift card from Grandma

754
00:39:51,120 --> 00:39:52,880
Speaker 1: that doesn't want it, and they want to unload it

755
00:39:53,120 --> 00:39:55,480
Speaker 1: because it doesn't cost them anything to get rid of

756
00:39:55,520 --> 00:39:58,840
Speaker 1: it at a at a lesser price than the face value.

757
00:39:59,360 --> 00:40:01,840
Speaker 1: So let an example, Let's say that I have a

758
00:40:01,880 --> 00:40:05,040
Speaker 1: birthday party. Someone gives me a one hundred dollars gift

759
00:40:05,120 --> 00:40:08,840
Speaker 1: card to what's that store with all the candles that

760
00:40:09,040 --> 00:40:12,759
Speaker 1: bed bathroom not bed bathroom, be odd bathroom body works,

761
00:40:12,800 --> 00:40:16,160
Speaker 1: the one that sells all the like fancy selling smelling

762
00:40:16,239 --> 00:40:19,279
Speaker 1: candles So let's say I get that and I'm I said,

763
00:40:19,320 --> 00:40:21,440
Speaker 1: you know what, I'm not getting any pumpkin spice candles

764
00:40:21,480 --> 00:40:23,040
Speaker 1: this year. I'm just gonna get rid of I'm not

765
00:40:23,080 --> 00:40:24,680
Speaker 1: gonna get I'm gonna get rid of this gift card.

766
00:40:25,120 --> 00:40:27,600
Speaker 1: I can go on Raise and sell that gift card.

767
00:40:27,680 --> 00:40:29,880
Speaker 1: They will give me cash for that, and then I

768
00:40:30,000 --> 00:40:31,960
Speaker 1: hand over that gift card to them. Now they're gonna

769
00:40:31,960 --> 00:40:34,640
Speaker 1: give me let's say seventy five dollars, But to me,

770
00:40:35,239 --> 00:40:38,399
Speaker 1: that's found money because I'm you know, this gift card

771
00:40:38,480 --> 00:40:40,960
Speaker 1: was given to me for free. Then Raise will go

772
00:40:41,200 --> 00:40:43,320
Speaker 1: and they will sell that gift card to other people

773
00:40:43,960 --> 00:40:46,760
Speaker 1: for let's say ninety five dollars, And now you're getting

774
00:40:46,760 --> 00:40:49,439
Speaker 1: one hundred dollars gift card for ninety five. Raise makes

775
00:40:49,480 --> 00:40:52,040
Speaker 1: that spread of seventy five to ninety five dollars that

776
00:40:52,080 --> 00:40:53,799
Speaker 1: they sold it to you for, they make twenty bucks.

777
00:40:54,120 --> 00:40:57,040
Speaker 1: You get a discounted gift card. Everyone's happy in this process,

778
00:40:57,520 --> 00:41:00,200
Speaker 1: but you have to be careful because I found out

779
00:41:00,239 --> 00:41:01,839
Speaker 1: the hard way one time when I bought a gift

780
00:41:01,880 --> 00:41:05,600
Speaker 1: card off of this website that it was it was

781
00:41:05,760 --> 00:41:09,040
Speaker 1: digital only, it was only to be used online and

782
00:41:09,200 --> 00:41:12,480
Speaker 1: not at the physical retailer. So when you buy these

783
00:41:12,520 --> 00:41:14,880
Speaker 1: gift cards, you do need to check to see. So

784
00:41:15,440 --> 00:41:17,279
Speaker 1: next time you get a gift card, just read the

785
00:41:17,320 --> 00:41:19,440
Speaker 1: fine print and make sure that you can use it

786
00:41:19,640 --> 00:41:23,040
Speaker 1: online and in store. A lot of them, like I said,

787
00:41:23,200 --> 00:41:26,040
Speaker 1: are dual purpose. They will work in both places. And

788
00:41:26,120 --> 00:41:30,000
Speaker 1: I'm looking, for instance, I'm looking up an Amazon gift card.

789
00:41:30,440 --> 00:41:32,359
Speaker 1: So you can buy a one hundred dollars Amazon gift

790
00:41:32,440 --> 00:41:35,920
Speaker 1: card on the Rai's website for ninety seven dollars and

791
00:41:36,000 --> 00:41:40,480
Speaker 1: eighty three cents, and it says digital delivery, valid online

792
00:41:40,680 --> 00:41:43,440
Speaker 1: and in store. But there are some gift cards that

793
00:41:43,560 --> 00:41:46,480
Speaker 1: you go to and it will say only valid you know,

794
00:41:46,680 --> 00:41:49,879
Speaker 1: in store. So Walmart, let's see what they say. Yeah,

795
00:41:49,960 --> 00:41:51,640
Speaker 1: valid online and in store. So I think with the

796
00:41:51,680 --> 00:41:54,959
Speaker 1: big ones, you're going to be fine, Larissa, sorry, Mickey,

797
00:41:56,160 --> 00:41:58,759
Speaker 1: And I think that you know, it depends on some

798
00:41:58,880 --> 00:42:02,160
Speaker 1: of the smaller retailer, some of the more obscure retailers,

799
00:42:02,280 --> 00:42:04,520
Speaker 1: you may not be able to use them in both places,

800
00:42:04,560 --> 00:42:07,520
Speaker 1: whether it's online or in store. So, for instance, let's

801
00:42:07,520 --> 00:42:09,719
Speaker 1: look at Macy's. I think the one that I was

802
00:42:10,960 --> 00:42:14,360
Speaker 1: that that got me was home Depot. So if you

803
00:42:14,480 --> 00:42:18,040
Speaker 1: look at the home depot now valid online and in store,

804
00:42:18,080 --> 00:42:19,720
Speaker 1: So anyway, I think a lot of them are probably

805
00:42:19,719 --> 00:42:22,000
Speaker 1: gonna be fine. But anyway, just check to see what

806
00:42:22,160 --> 00:42:27,200
Speaker 1: the redemption details are because every gift card is a

807
00:42:27,280 --> 00:42:29,200
Speaker 1: little bit different and the way that you get these

808
00:42:29,280 --> 00:42:32,000
Speaker 1: gift cards, you know, depending on where you buy them from,

809
00:42:32,040 --> 00:42:34,239
Speaker 1: could be a little different. So great question. I know

810
00:42:34,320 --> 00:42:36,360
Speaker 1: the holidays are coming up. Gift cards are the easy thing.

811
00:42:36,440 --> 00:42:41,520
Speaker 1: So in my house, my mom she is now she's

812
00:42:41,600 --> 00:42:43,960
Speaker 1: come around because now she'll give us gift cards. But

813
00:42:44,120 --> 00:42:46,879
Speaker 1: she went a long time without giving gift cards because

814
00:42:46,920 --> 00:42:49,160
Speaker 1: she thought that was the easy way out. She thought

815
00:42:49,200 --> 00:42:52,319
Speaker 1: a gift card was just too simple. It you didn't

816
00:42:52,320 --> 00:42:54,440
Speaker 1: have a lot of thought put into the gift. It

817
00:42:54,600 --> 00:42:57,920
Speaker 1: was not something that was personalized. And I kind of

818
00:42:58,040 --> 00:42:59,840
Speaker 1: fought that for many years because I said, you know what,

819
00:43:00,000 --> 00:43:03,200
Speaker 1: but you're still picking the place that you're giving them

820
00:43:03,280 --> 00:43:06,200
Speaker 1: that gift card to. And also it's very convenient, and

821
00:43:06,400 --> 00:43:09,520
Speaker 1: gift cards are kind of this. It's almost like a

822
00:43:09,600 --> 00:43:11,520
Speaker 1: double edged sword. I think some gift cards, like the

823
00:43:11,640 --> 00:43:14,200
Speaker 1: Visa gift cards and the Amex gift cards, while they

824
00:43:14,280 --> 00:43:16,719
Speaker 1: seem really good because you can use them anywhere, I'm

825
00:43:16,840 --> 00:43:19,920
Speaker 1: the least fan of those because let's say you get

826
00:43:19,960 --> 00:43:22,480
Speaker 1: a visa gift card for one hundred bucks and you

827
00:43:22,719 --> 00:43:26,640
Speaker 1: use you have a balance of eight dollars and seventy

828
00:43:26,680 --> 00:43:29,640
Speaker 1: two cents. Well, sometimes it could be tough to use

829
00:43:29,680 --> 00:43:32,480
Speaker 1: that gift card balance because it's not like a regular

830
00:43:32,560 --> 00:43:34,400
Speaker 1: gift card where let's say you have a balance on

831
00:43:34,440 --> 00:43:36,080
Speaker 1: the home Depot card. You just swipe that card and

832
00:43:36,080 --> 00:43:37,839
Speaker 1: they say, okay, there are seven dollars and it uses

833
00:43:37,880 --> 00:43:40,040
Speaker 1: it with a visa one. Sometimes that could be a

834
00:43:40,080 --> 00:43:43,000
Speaker 1: little trickier to use that remaining balance. Now I will

835
00:43:43,000 --> 00:43:45,000
Speaker 1: tell you I do have a little hack. You can

836
00:43:45,080 --> 00:43:47,160
Speaker 1: take that Visa gift card and redeem it to an

837
00:43:47,200 --> 00:43:50,200
Speaker 1: Amazon account. So if you go to Amazon and buy

838
00:43:50,400 --> 00:43:53,480
Speaker 1: an e gift card, you can add that Visa gift

839
00:43:53,520 --> 00:43:56,239
Speaker 1: card as a payment method on your account, and then

840
00:43:56,280 --> 00:43:58,520
Speaker 1: whatever the balance is, check the balance on that card.

841
00:43:58,960 --> 00:44:01,879
Speaker 1: You can put in seven eighty two cents and buy

842
00:44:02,000 --> 00:44:04,319
Speaker 1: that as an Amazon gift card. I've done this many

843
00:44:04,400 --> 00:44:07,200
Speaker 1: many times. In fact, whenever I get an Amazon A

844
00:44:07,360 --> 00:44:09,680
Speaker 1: Visa gift card, I literally just go straight to Amazon

845
00:44:09,760 --> 00:44:12,720
Speaker 1: and convert it to Amazon because it's so much easier

846
00:44:12,760 --> 00:44:16,000
Speaker 1: to use now. The other tip I have for using

847
00:44:16,040 --> 00:44:19,759
Speaker 1: a visa gift card is use the entire amount at once.

848
00:44:20,400 --> 00:44:22,440
Speaker 1: So if you go to a place like Gap or

849
00:44:22,600 --> 00:44:25,200
Speaker 1: Home Depot or whatever and you have a visa gift card,

850
00:44:25,760 --> 00:44:27,759
Speaker 1: use the entire amount at one time. So if you

851
00:44:27,840 --> 00:44:30,200
Speaker 1: don't have a purchase that's big enough to cover the

852
00:44:30,440 --> 00:44:32,560
Speaker 1: entire amount of that Visa gift card, save it for

853
00:44:32,640 --> 00:44:34,920
Speaker 1: the next time. I'm telling you, it will save you

854
00:44:35,080 --> 00:44:38,279
Speaker 1: a headache. But in general, I prefer gift cards that

855
00:44:38,400 --> 00:44:41,759
Speaker 1: are for a brand, specifically because I do think they

856
00:44:41,800 --> 00:44:44,320
Speaker 1: are easier to use. The other tip I have is

857
00:44:44,360 --> 00:44:46,440
Speaker 1: that if you get a Target gift card, you can

858
00:44:46,520 --> 00:44:48,960
Speaker 1: add it to the Target app, so if your kids

859
00:44:49,040 --> 00:44:50,879
Speaker 1: like and the other thing I do is my kids

860
00:44:50,880 --> 00:44:53,480
Speaker 1: will get a Target gift card and I will transfer

861
00:44:53,560 --> 00:44:57,480
Speaker 1: it to their Apple Watch their Apple Cash. So I

862
00:44:57,520 --> 00:44:59,320
Speaker 1: will take the gift card for twenty dollars and I

863
00:44:59,360 --> 00:45:01,200
Speaker 1: will give them to twenty dollars in their Apple Cash,

864
00:45:01,239 --> 00:45:03,800
Speaker 1: which they can then use anywhere. So there's lots of

865
00:45:03,840 --> 00:45:06,000
Speaker 1: ways to slice and dice these gift cards, but at

866
00:45:06,040 --> 00:45:08,200
Speaker 1: the end of the day, people love getting them. We

867
00:45:08,280 --> 00:45:10,080
Speaker 1: have a whole stack of them at home right now.

868
00:45:10,360 --> 00:45:12,000
Speaker 1: And I say we need to go to the mall

869
00:45:12,680 --> 00:45:14,920
Speaker 1: and just have a gift card day where you use

870
00:45:14,960 --> 00:45:17,200
Speaker 1: every single gift card because sometimes these things can linger

871
00:45:17,280 --> 00:45:19,919
Speaker 1: for a very long time. Okay, I told you about

872
00:45:19,920 --> 00:45:22,920
Speaker 1: the Thanksgiving dinner for free. Let me tell you how

873
00:45:22,920 --> 00:45:24,680
Speaker 1: to redeem this. And by the way, if you want

874
00:45:24,719 --> 00:45:26,480
Speaker 1: to use that raise website, I'm going to put a

875
00:45:26,600 --> 00:45:29,600
Speaker 1: link on my show notes at rich on tech dot

876
00:45:29,680 --> 00:45:31,560
Speaker 1: tv where if you use it for the first time,

877
00:45:31,640 --> 00:45:34,080
Speaker 1: you can get five dollars off your first gift card purchase.

878
00:45:34,360 --> 00:45:36,239
Speaker 1: It's like a referral link I've got, So if you

879
00:45:36,280 --> 00:45:39,279
Speaker 1: want to do that, that's pretty good. Okay. The app

880
00:45:39,400 --> 00:45:44,960
Speaker 1: is called Ibota Ibotta. They are doing their free Thanksgiving

881
00:45:45,280 --> 00:45:47,839
Speaker 1: promotion for the fourth year in a row. This will

882
00:45:47,880 --> 00:45:51,200
Speaker 1: give you one hundred percent cash back on a Thanksgiving

883
00:45:51,280 --> 00:45:54,840
Speaker 1: meal from November first through twenty second. So what you

884
00:45:54,920 --> 00:45:56,520
Speaker 1: do is you download the app. You have to be

885
00:45:56,600 --> 00:45:59,200
Speaker 1: a first time user, I believe to get this free meal,

886
00:46:00,160 --> 00:46:03,040
Speaker 1: and you can get cash back on a turkey on

887
00:46:03,200 --> 00:46:07,520
Speaker 1: mashed potatoes, on corn muffin mix, and a couple other

888
00:46:07,600 --> 00:46:10,480
Speaker 1: things like the basics cranberry sauce and the way this

889
00:46:10,560 --> 00:46:12,800
Speaker 1: app works it's one of those cash back apps. So

890
00:46:12,920 --> 00:46:15,400
Speaker 1: when you go shopping at the grocery store, you know,

891
00:46:15,520 --> 00:46:17,840
Speaker 1: you may buy a product that you know, a different

892
00:46:17,880 --> 00:46:19,719
Speaker 1: brand that they want you to buy, and you can

893
00:46:20,000 --> 00:46:22,759
Speaker 1: submit your receipt and get cash back on that. So

894
00:46:22,920 --> 00:46:25,480
Speaker 1: that's how I bought a works And during Thanksgiving they

895
00:46:25,560 --> 00:46:29,360
Speaker 1: do this promotion for the free Thanksgiving dinner and so

896
00:46:29,440 --> 00:46:32,000
Speaker 1: if you go to Ibota and by the way, I've

897
00:46:32,000 --> 00:46:34,080
Speaker 1: got a link to download the app on my website,

898
00:46:34,280 --> 00:46:38,120
Speaker 1: rich on tech dot tv. Here it is free mashed potatoes,

899
00:46:38,280 --> 00:46:41,640
Speaker 1: free gravy mix, free corn muffin mix, the Jiffy corn, which,

900
00:46:41,680 --> 00:46:43,080
Speaker 1: by the way, was the first thing I ever learned

901
00:46:43,120 --> 00:46:44,520
Speaker 1: how to cook when I was a kid. It's like

902
00:46:44,560 --> 00:46:48,600
Speaker 1: two ingredients, free cranberry sauce and a free turkey. The

903
00:46:48,680 --> 00:46:51,320
Speaker 1: turkey is the most fourteen dollars thirty five cents And

904
00:46:51,400 --> 00:46:53,160
Speaker 1: you can buy these at any retailer. You don't have

905
00:46:53,280 --> 00:46:55,000
Speaker 1: to do it at a specific place. You can do

906
00:46:55,040 --> 00:46:59,880
Speaker 1: it at Target, Walmart, wherever. You know these various retailers.

907
00:46:59,880 --> 00:47:03,440
Speaker 1: They've got all the different brands near you. So it's

908
00:47:03,520 --> 00:47:05,120
Speaker 1: kind of a fun little thing to do. I think

909
00:47:05,440 --> 00:47:10,040
Speaker 1: the entire benefit might be about twenty dollars max. But

910
00:47:10,160 --> 00:47:12,480
Speaker 1: it's still kind of fun just to get it. So again.

911
00:47:12,560 --> 00:47:17,280
Speaker 1: The website is I Bought a Ibotta Free Thanksgiving Dinner.

912
00:47:17,680 --> 00:47:20,480
Speaker 1: This runs from November first through November twenty second. You

913
00:47:20,520 --> 00:47:22,600
Speaker 1: can go to my website rich on tech dot tv

914
00:47:22,760 --> 00:47:24,719
Speaker 1: for a link to the app, and you can also

915
00:47:24,800 --> 00:47:27,279
Speaker 1: refer your friends. If you refer your friends to this app,

916
00:47:27,600 --> 00:47:30,120
Speaker 1: you'll get some entries in this program. They're doing free

917
00:47:30,160 --> 00:47:33,320
Speaker 1: Thanksgiving for life, and so they'll give you, I don't know,

918
00:47:33,440 --> 00:47:35,399
Speaker 1: free Thanksgiving dinner, I guess for the rest of your life.

919
00:47:35,800 --> 00:47:39,880
Speaker 1: So they started this during the pandemic. They've done ten million.

920
00:47:41,239 --> 00:47:43,920
Speaker 1: Ten million Americans have gotten free Thanksgiving meals from them,

921
00:47:44,560 --> 00:47:46,560
Speaker 1: and they're saying it's part of their mission to make

922
00:47:46,600 --> 00:47:49,680
Speaker 1: every purchase rewarding and help you save. And they hope

923
00:47:49,800 --> 00:47:52,200
Speaker 1: that once you redeem this Thanksgiving dinner, you use this

924
00:47:52,320 --> 00:47:55,800
Speaker 1: app to buy stuff, to buy little products, you know,

925
00:47:55,920 --> 00:47:58,879
Speaker 1: twenty five cents back here, fifty cents back there, dollar

926
00:47:59,000 --> 00:48:02,160
Speaker 1: back here. Rich on tech dot tv is the website

927
00:48:02,239 --> 00:48:05,080
Speaker 1: triple eight rich one on one eight eight eight seven

928
00:48:05,160 --> 00:48:07,560
Speaker 1: four to two four one zero one. Give me a

929
00:48:07,640 --> 00:48:12,560
Speaker 1: call if you have a question about technology Welcome back

930
00:48:12,640 --> 00:48:16,360
Speaker 1: to Rich on Tech. Rich DeMuro here hanging out with you,

931
00:48:16,600 --> 00:48:24,560
Speaker 1: talking technology. Coming up, we're gonna talk to Stephanie. Stephanie

932
00:48:25,080 --> 00:48:28,440
Speaker 1: says she was scammed by someone on U I believe

933
00:48:28,480 --> 00:48:31,600
Speaker 1: it was Facebook Marketplace, and she's going to share her

934
00:48:31,719 --> 00:48:36,000
Speaker 1: story so that we can all avoid the same fate.

935
00:48:37,360 --> 00:48:39,680
Speaker 1: Triple eight Rich one on one eight eight eight seven

936
00:48:39,800 --> 00:48:44,480
Speaker 1: four to two four one zero one. Stephen is in

937
00:48:45,040 --> 00:48:49,719
Speaker 1: San Diego. Steven, you're on with Rich all right, Rich, Yeah,

938
00:48:50,040 --> 00:48:50,319
Speaker 1: I am.

939
00:48:51,040 --> 00:48:55,360
Speaker 9: I have found out that into It Mint and the

940
00:48:56,160 --> 00:49:01,719
Speaker 9: Morning Tracking or management all website is shutting down as

941
00:49:01,800 --> 00:49:05,000
Speaker 9: of the first of January, and I was wondering if

942
00:49:05,040 --> 00:49:09,000
Speaker 9: you had some ideas on alternatives that I could use me.

943
00:49:09,520 --> 00:49:11,759
Speaker 9: I mean understand, I got about two decades where the

944
00:49:11,880 --> 00:49:13,440
Speaker 9: transactions I got a handle her.

945
00:49:13,600 --> 00:49:16,880
Speaker 1: Oh I know, it's such a mess, and I so,

946
00:49:17,040 --> 00:49:19,000
Speaker 1: first off, I don't know how you predicted the future,

947
00:49:19,040 --> 00:49:21,360
Speaker 1: but I've got the Mint story right here. I literally

948
00:49:21,480 --> 00:49:23,960
Speaker 1: was going to get to it soon. And this is

949
00:49:24,000 --> 00:49:27,279
Speaker 1: a big deal because Mint. I actually remember the day

950
00:49:27,320 --> 00:49:30,399
Speaker 1: that Mint started. I was working as a reporter at

951
00:49:30,880 --> 00:49:34,440
Speaker 1: k CAL nine here in Los Angeles, and I was like,

952
00:49:34,600 --> 00:49:38,279
Speaker 1: this is the coolest thing ever. You take all of

953
00:49:38,400 --> 00:49:41,040
Speaker 1: your services, all of your bank accounts, all of your

954
00:49:41,560 --> 00:49:44,840
Speaker 1: credit cards, all of everything you have investments, and I

955
00:49:44,880 --> 00:49:47,439
Speaker 1: didn't have a lot, but it was just so cool

956
00:49:47,480 --> 00:49:49,399
Speaker 1: to see it all on one page. And I thought

957
00:49:49,440 --> 00:49:52,200
Speaker 1: that was just such a genius idea. And so Mint

958
00:49:52,280 --> 00:49:55,160
Speaker 1: became very very popular, very fast, and then into it

959
00:49:55,320 --> 00:49:58,040
Speaker 1: bought it quickly after it opened. I think it only

960
00:49:58,160 --> 00:50:01,239
Speaker 1: like a year or two later. And of course they

961
00:50:01,400 --> 00:50:04,360
Speaker 1: ran it pretty much as it was when it opened,

962
00:50:04,440 --> 00:50:06,560
Speaker 1: but of course they added more like sales to it,

963
00:50:06,719 --> 00:50:09,720
Speaker 1: Like I remember towards the end it was really like salesy,

964
00:50:09,880 --> 00:50:13,280
Speaker 1: like selling me credit cards, selling me, you know, loans, whatever,

965
00:50:13,719 --> 00:50:16,040
Speaker 1: but it still had that core functionality the two things

966
00:50:16,080 --> 00:50:17,960
Speaker 1: I loved, well, the main thing I loved about it

967
00:50:18,160 --> 00:50:20,160
Speaker 1: was kind of like the one page for all of

968
00:50:20,239 --> 00:50:24,080
Speaker 1: your accounts. Now, if you're a Mint user on the regular,

969
00:50:24,160 --> 00:50:26,680
Speaker 1: you know that there was always like connection errors with

970
00:50:26,800 --> 00:50:28,840
Speaker 1: your accounts, Like you just log on and be like, sorry,

971
00:50:28,880 --> 00:50:31,759
Speaker 1: we're having trouble connecting to this service, and you'd be

972
00:50:31,840 --> 00:50:33,919
Speaker 1: like ah, and you'd have to like refresh or wait

973
00:50:34,280 --> 00:50:36,960
Speaker 1: till the next day whatever. So that never went away.

974
00:50:37,800 --> 00:50:40,320
Speaker 1: But now Into it says they are shutting down this

975
00:50:40,480 --> 00:50:45,839
Speaker 1: popular budgeting app on January first, twenty twenty four. They

976
00:50:45,880 --> 00:50:48,520
Speaker 1: say you can download your transactions if you want, so

977
00:50:48,800 --> 00:50:52,120
Speaker 1: you need to do that now before January first, so

978
00:50:52,520 --> 00:50:54,840
Speaker 1: you have until the shutdown date, which doesn't give you

979
00:50:54,960 --> 00:50:57,439
Speaker 1: much time. But you can export all of your transactions.

980
00:50:57,880 --> 00:51:00,799
Speaker 1: And if you've noticed a lot of these financial services now,

981
00:51:01,280 --> 00:51:05,000
Speaker 1: they don't allow you to download all of your back transactions.

982
00:51:05,040 --> 00:51:07,719
Speaker 1: Sometimes only go back sixty or one hundred and twenty days.

983
00:51:08,280 --> 00:51:12,160
Speaker 1: So if, like Steven said, if you've got to five

984
00:51:12,360 --> 00:51:15,160
Speaker 1: ten years worth of stuff on there, you're not gonna

985
00:51:15,160 --> 00:51:17,520
Speaker 1: be able to get that back very easily. So if

986
00:51:17,560 --> 00:51:21,759
Speaker 1: you're using Mint, I would highly recommend that you download

987
00:51:21,920 --> 00:51:24,600
Speaker 1: your transaction data if you want to keep that for

988
00:51:24,719 --> 00:51:27,800
Speaker 1: the future. Now, the other thing about this is that

989
00:51:28,000 --> 00:51:31,600
Speaker 1: they will be switching people over to Credit Karma, which

990
00:51:31,680 --> 00:51:34,680
Speaker 1: is also owned by into It. Into It is also

991
00:51:34,760 --> 00:51:37,080
Speaker 1: the folks behind They have a bunch of things like

992
00:51:37,200 --> 00:51:40,360
Speaker 1: I think QuickBooks and all that, so they own a

993
00:51:40,400 --> 00:51:43,279
Speaker 1: bunch of companies. If you go to into It you

994
00:51:43,360 --> 00:51:47,600
Speaker 1: can see all yeah, QuickBooks, TurboTax, But they want everyone

995
00:51:47,680 --> 00:51:50,000
Speaker 1: to use credit Karma now. To me, Credit Karma has

996
00:51:50,120 --> 00:51:53,480
Speaker 1: always been a website that's more about selling me credit

997
00:51:53,560 --> 00:51:56,480
Speaker 1: products like a credit card or a loan, and that's

998
00:51:56,520 --> 00:51:58,480
Speaker 1: kind of like what I said Mint did towards the end.

999
00:51:59,320 --> 00:52:02,279
Speaker 1: So they say that some of Mint's services will be

1000
00:52:02,880 --> 00:52:06,440
Speaker 1: transferred over to Credit Karma, but we're not sure if

1001
00:52:06,520 --> 00:52:09,440
Speaker 1: the monthly budgeting service is going to be transferred over.

1002
00:52:10,160 --> 00:52:12,160
Speaker 1: They do say they are going to do that feature

1003
00:52:12,200 --> 00:52:13,920
Speaker 1: where it shows you everything on one page. Now, I

1004
00:52:14,040 --> 00:52:17,440
Speaker 1: logged onto Credit Karma very quickly just to see kind

1005
00:52:17,440 --> 00:52:19,759
Speaker 1: of what they offer. But once you switch over, I

1006
00:52:19,880 --> 00:52:21,640
Speaker 1: don't think you can go back to Mint, so you

1007
00:52:21,719 --> 00:52:23,800
Speaker 1: may want to just hold off before you do anything

1008
00:52:23,960 --> 00:52:28,480
Speaker 1: that transfers your account number over. So to answer your question, Steven,

1009
00:52:28,640 --> 00:52:32,080
Speaker 1: I am still on a quest to figure out what

1010
00:52:32,360 --> 00:52:35,840
Speaker 1: the best replacement app is, but it depends what you

1011
00:52:35,960 --> 00:52:37,880
Speaker 1: want to do. If you want to see everything on

1012
00:52:38,000 --> 00:52:41,279
Speaker 1: one page, there's an app called Monarch, which I did

1013
00:52:41,360 --> 00:52:43,399
Speaker 1: not test just yet. But the problem is all these

1014
00:52:43,440 --> 00:52:45,279
Speaker 1: new apps want to charge you money. So there's two

1015
00:52:45,360 --> 00:52:49,240
Speaker 1: that are really good. One is called Copilot. It's available

1016
00:52:49,280 --> 00:52:51,480
Speaker 1: for iOS only, and that's the one that I initially

1017
00:52:51,560 --> 00:52:54,359
Speaker 1: downloaded because a lot of people are downloading that app,

1018
00:52:54,960 --> 00:52:58,439
Speaker 1: and it's good, but it's expensive. You got to pay

1019
00:52:59,080 --> 00:53:02,360
Speaker 1: every year to use app. But it does seem to

1020
00:53:02,480 --> 00:53:04,960
Speaker 1: do the kind of everything on one page and the budgeting.

1021
00:53:05,480 --> 00:53:08,560
Speaker 1: The other one is from the Dave Ramsey team called

1022
00:53:08,680 --> 00:53:11,040
Speaker 1: every Dollar, and again you do have to pay if

1023
00:53:11,080 --> 00:53:15,600
Speaker 1: you want the premium features of that app. There's another

1024
00:53:15,640 --> 00:53:18,120
Speaker 1: one called pocket Guard. I have not tested that one.

1025
00:53:18,840 --> 00:53:21,719
Speaker 1: You need a budget y nab. A lot of people

1026
00:53:21,880 --> 00:53:24,480
Speaker 1: use that. I've tried it in the past. It is

1027
00:53:24,600 --> 00:53:27,400
Speaker 1: way too complicated for me. The other one, if you

1028
00:53:27,520 --> 00:53:29,719
Speaker 1: want something that I have used in the past that

1029
00:53:29,760 --> 00:53:32,920
Speaker 1: I think is really good, used to be called Personal Capital,

1030
00:53:32,960 --> 00:53:37,600
Speaker 1: it's now called Empower. Empower that will show you all

1031
00:53:37,680 --> 00:53:40,000
Speaker 1: of your accounts in one place. So it really depends

1032
00:53:40,040 --> 00:53:41,759
Speaker 1: do you want to use this to budget or do

1033
00:53:41,800 --> 00:53:43,760
Speaker 1: you want to use it to see everything in one place.

1034
00:53:44,239 --> 00:53:46,360
Speaker 1: I don't use these apps to budget. To budget, I

1035
00:53:46,560 --> 00:53:48,879
Speaker 1: use an Excel spreadsheet. I've used that for the last

1036
00:53:48,920 --> 00:53:51,520
Speaker 1: twenty years of my life. Every single Friday, I go

1037
00:53:51,680 --> 00:53:53,800
Speaker 1: on I put all my accounts on there, all the

1038
00:53:53,880 --> 00:53:58,280
Speaker 1: different transactions, and I create what's called a zero based budget.

1039
00:53:59,200 --> 00:54:01,040
Speaker 1: I will still continue to use Excel to do that,

1040
00:54:01,840 --> 00:54:04,280
Speaker 1: but again a lot of people checking out these different apps.

1041
00:54:04,320 --> 00:54:06,839
Speaker 1: I think it really comes down to what works best

1042
00:54:06,920 --> 00:54:09,120
Speaker 1: for you. Which one do you take a liking to.

1043
00:54:09,880 --> 00:54:13,759
Speaker 1: Coming up next, how not to get scammed selling stuff online.

1044
00:54:14,360 --> 00:54:19,480
Speaker 1: You are listening to rich on Tech. Welcome back to

1045
00:54:19,920 --> 00:54:23,600
Speaker 1: rich on Tech. Rich DeMuro here talking technology with you

1046
00:54:23,920 --> 00:54:29,080
Speaker 1: at Triple eight. Rich one oh one. I'm busy taking notes,

1047
00:54:29,120 --> 00:54:32,719
Speaker 1: so I take notes throughout the entire show, and I

1048
00:54:33,080 --> 00:54:34,880
Speaker 1: put them in the show notes. So if you download

1049
00:54:34,880 --> 00:54:36,839
Speaker 1: the show as a podcast, you can see the show

1050
00:54:36,880 --> 00:54:39,120
Speaker 1: notes there. You can also go to rich on Tech

1051
00:54:39,320 --> 00:54:42,520
Speaker 1: dot tv to see the show notes in real Uh. Well,

1052
00:54:43,080 --> 00:54:45,120
Speaker 1: it's kind of they do happen in real time. But

1053
00:54:45,200 --> 00:54:46,600
Speaker 1: to get the link, I guess you'd have to go

1054
00:54:46,719 --> 00:54:49,440
Speaker 1: to x for now because they don't post until the podcast.

1055
00:54:50,040 --> 00:54:51,480
Speaker 1: But if you go to the uh, if you go

1056
00:54:51,560 --> 00:54:54,799
Speaker 1: to rich on Tech on Twitter, I guess now it's

1057
00:54:54,800 --> 00:54:58,080
Speaker 1: called XU, you can see the show notes and I

1058
00:54:58,120 --> 00:55:00,799
Speaker 1: will put those out in real time. So all these

1059
00:55:00,840 --> 00:55:04,359
Speaker 1: budgeting apps that we just talked about, that's where they are.

1060
00:55:05,160 --> 00:55:07,759
Speaker 1: I just listed a whole bunch of them. Let's see here.

1061
00:55:08,200 --> 00:55:10,360
Speaker 1: I was just putting the links in co pilot monarch

1062
00:55:10,480 --> 00:55:13,120
Speaker 1: pocket guard. You need a budget, every dollar in power.

1063
00:55:14,040 --> 00:55:16,120
Speaker 1: So I will be doing a story about this on

1064
00:55:16,239 --> 00:55:19,959
Speaker 1: TV as well, because you can use credit karma. It'll

1065
00:55:20,000 --> 00:55:22,400
Speaker 1: be fine. But you know, it's like it leaves a

1066
00:55:22,440 --> 00:55:24,279
Speaker 1: bad taste in your mouth, the fact that Mint is,

1067
00:55:24,960 --> 00:55:26,640
Speaker 1: you know, into it is doing this to Mint, Like,

1068
00:55:26,719 --> 00:55:29,960
Speaker 1: why why are you switching us when everyone likes this program?

1069
00:55:30,320 --> 00:55:32,000
Speaker 1: I don't know. Not a good not a good look.

1070
00:55:32,400 --> 00:55:39,120
Speaker 1: All right, let's let's bring up Stephanie. Stephanie was scammed

1071
00:55:39,320 --> 00:55:42,960
Speaker 1: through Facebook Marketplace and Stephanie, thanks so much for joining me.

1072
00:55:43,000 --> 00:55:44,920
Speaker 1: I appreciate you sharing your story because I do think

1073
00:55:44,960 --> 00:55:45,759
Speaker 1: it's going to help people.

1074
00:55:46,840 --> 00:55:50,239
Speaker 8: Of course, I'm happy to definitely help and share what

1075
00:55:50,880 --> 00:55:53,560
Speaker 8: I learned in my experience on Facebook Marketplace.

1076
00:55:53,680 --> 00:55:57,319
Speaker 1: Okay, so what let's what were you selling? And tell

1077
00:55:57,400 --> 00:55:59,600
Speaker 1: me how you posted it and all that good stuff,

1078
00:55:59,640 --> 00:56:00,719
Speaker 1: Like what you're selling?

1079
00:56:00,800 --> 00:56:04,959
Speaker 8: What? So selling a furniture set from my in laws?

1080
00:56:05,160 --> 00:56:06,680
Speaker 1: Okay, pretty standard?

1081
00:56:07,680 --> 00:56:11,320
Speaker 8: Correct, but it was a high dollar value. So I

1082
00:56:11,440 --> 00:56:17,959
Speaker 8: put five thousand dollars for a twelve piece dining room set. Wow,

1083
00:56:18,280 --> 00:56:21,120
Speaker 8: that attracted certain people.

1084
00:56:21,400 --> 00:56:23,480
Speaker 1: Okay, so this was a this was like like I've

1085
00:56:23,520 --> 00:56:25,360
Speaker 1: got a futon on there right now, and it's like

1086
00:56:25,440 --> 00:56:28,040
Speaker 1: fifty bucks, So this is this is high end stuff,

1087
00:56:29,000 --> 00:56:32,120
Speaker 1: so you think interesting. So you think that's what attracted

1088
00:56:32,360 --> 00:56:34,520
Speaker 1: these scammers because they're like, oh, this person might have

1089
00:56:34,640 --> 00:56:37,480
Speaker 1: some money because they're selling a very expensive furniture set.

1090
00:56:38,360 --> 00:56:43,880
Speaker 4: Yes, okay, because I lifted it and within five minutes,

1091
00:56:43,960 --> 00:56:47,920
Speaker 4: maybe ten, all of a sudden, I had probably at

1092
00:56:48,040 --> 00:56:49,000
Speaker 4: least five.

1093
00:56:48,920 --> 00:56:52,240
Speaker 8: To ten inquiries if it was still available and wanted

1094
00:56:52,320 --> 00:56:52,719
Speaker 8: to buy it.

1095
00:56:53,480 --> 00:56:56,960
Speaker 1: Oh wow, interesting, okay, So what happened? What do they

1096
00:56:57,000 --> 00:56:58,000
Speaker 1: say in these inquiries?

1097
00:56:58,719 --> 00:57:01,799
Speaker 8: So they're asking if it's available, and I would respond yes,

1098
00:57:01,920 --> 00:57:04,200
Speaker 8: but I was trying to be fair, so I would

1099
00:57:04,239 --> 00:57:08,200
Speaker 8: go in order of who initiated the conversation first, and

1100
00:57:08,840 --> 00:57:12,600
Speaker 8: then they would ask they wanted to give more, So

1101
00:57:13,000 --> 00:57:14,440
Speaker 8: of course I got happy they.

1102
00:57:14,440 --> 00:57:16,280
Speaker 1: Wanted to give you more money than you're asking for

1103
00:57:16,360 --> 00:57:20,440
Speaker 1: this thing, correct, okay, which.

1104
00:57:20,320 --> 00:57:22,560
Speaker 8: Again I was like, this is weird, but kind of

1105
00:57:22,680 --> 00:57:25,920
Speaker 8: exciting that maybe I did do it too low, but

1106
00:57:26,240 --> 00:57:28,560
Speaker 8: I was going to just kind of be weary of

1107
00:57:28,640 --> 00:57:31,959
Speaker 8: it at first, and a lot of the information coming

1108
00:57:32,000 --> 00:57:33,920
Speaker 8: through was i'll give you fifty two hundred, I'll give

1109
00:57:33,920 --> 00:57:35,600
Speaker 8: you fifty five hundred. The next one was, I'll give

1110
00:57:35,600 --> 00:57:39,160
Speaker 8: you six thousand, and I did get into a bidding

1111
00:57:39,240 --> 00:57:44,040
Speaker 8: war with one gentleman who was a scammer and another customer,

1112
00:57:44,200 --> 00:57:46,280
Speaker 8: and they kept trying to outbid one another for it.

1113
00:57:46,720 --> 00:57:50,120
Speaker 8: So I got up to sixty seven hundred dollars. Wow,

1114
00:57:51,640 --> 00:57:55,479
Speaker 8: and again, being excited, I told the one I said,

1115
00:57:55,560 --> 00:57:59,120
Speaker 8: unfortunately eministic with the first person who bid sixty seven

1116
00:57:59,400 --> 00:58:02,520
Speaker 8: and end is bitting war back and forth. I appreciate

1117
00:58:02,640 --> 00:58:04,120
Speaker 8: your time and I'll keep you posting.

1118
00:58:04,240 --> 00:58:07,000
Speaker 1: And this is all through what phone or text or

1119
00:58:07,640 --> 00:58:08,320
Speaker 1: how is this through?

1120
00:58:09,360 --> 00:58:10,320
Speaker 8: Messenger? Facebook?

1121
00:58:10,320 --> 00:58:11,000
Speaker 1: Okay? Facebook?

1122
00:58:11,000 --> 00:58:11,760
Speaker 8: Messager me?

1123
00:58:12,040 --> 00:58:14,720
Speaker 1: Okay, did you look at their profile at all? Like

1124
00:58:14,800 --> 00:58:16,480
Speaker 1: did you check them out, like to see what their

1125
00:58:16,560 --> 00:58:17,720
Speaker 1: deal was? Not?

1126
00:58:17,880 --> 00:58:18,280
Speaker 10: At first?

1127
00:58:18,360 --> 00:58:18,640
Speaker 1: Okay?

1128
00:58:18,880 --> 00:58:21,800
Speaker 8: And what I started noticing was a lot of users

1129
00:58:22,040 --> 00:58:25,480
Speaker 8: created were joined Facebook in twenty twenty three, so this year,

1130
00:58:26,280 --> 00:58:29,960
Speaker 8: so they were new, correct, which was weird because that

1131
00:58:30,120 --> 00:58:32,200
Speaker 8: didn't seem correct. So I was like, okay, well, I'm

1132
00:58:32,240 --> 00:58:33,760
Speaker 8: going to put you to the side. But this gentleman

1133
00:58:34,280 --> 00:58:36,480
Speaker 8: wasn't a twenty twenty three user. I believe he was

1134
00:58:36,520 --> 00:58:37,880
Speaker 8: a twenty sixteen user.

1135
00:58:37,960 --> 00:58:40,680
Speaker 1: So I was like, okay, okay, yeah, because we look

1136
00:58:40,760 --> 00:58:43,640
Speaker 1: for little hints to see if these people are legitimate,

1137
00:58:43,760 --> 00:58:46,080
Speaker 1: because Okay, they have a lot of reviews, they have

1138
00:58:46,160 --> 00:58:47,720
Speaker 1: a lot you know, they've been around for a while,

1139
00:58:47,880 --> 00:58:50,240
Speaker 1: so we feel like they might be more legitimate.

1140
00:58:50,360 --> 00:58:54,360
Speaker 8: That's what you kind of did, yes, yes, So when

1141
00:58:54,400 --> 00:58:56,080
Speaker 8: I looked at his page, I was like, Okay, he's

1142
00:58:56,080 --> 00:58:58,880
Speaker 8: been around, he's not a twenty twenty three user. He

1143
00:58:59,000 --> 00:59:03,640
Speaker 8: started continue the messaging of can I zel you? So

1144
00:59:03,760 --> 00:59:08,120
Speaker 8: I thought, sure, that doesn't seem to be weird. Sure,

1145
00:59:08,120 --> 00:59:10,160
Speaker 8: I'll give you my email and you can. You can

1146
00:59:10,240 --> 00:59:13,480
Speaker 8: send me money Viazel. And that's where it started to

1147
00:59:13,520 --> 00:59:18,720
Speaker 8: become the scam. Was he they spoofed a Zell email

1148
00:59:19,240 --> 00:59:22,040
Speaker 8: and made it look like I couldn't have the funds

1149
00:59:22,240 --> 00:59:24,560
Speaker 8: because I didn't have a Zell business account.

1150
00:59:24,760 --> 00:59:27,640
Speaker 1: Ooh and interesting, so they sent you an email that

1151
00:59:27,840 --> 00:59:29,960
Speaker 1: said like this was kicked back or something.

1152
00:59:30,760 --> 00:59:33,160
Speaker 8: Yes, so it says I can't receive the funds because

1153
00:59:33,160 --> 00:59:35,960
Speaker 8: I don't have the correct account setup like through Zell,

1154
00:59:36,680 --> 00:59:41,200
Speaker 8: and that I needed to resolve the issue. And it

1155
00:59:41,400 --> 00:59:43,880
Speaker 8: was in order to resolve the issue, I had to

1156
00:59:44,080 --> 00:59:48,560
Speaker 8: send three hundred dollars to the user and then it

1157
00:59:48,600 --> 00:59:51,800
Speaker 8: would clear the situation, it would resolve it okay.

1158
00:59:51,880 --> 00:59:53,560
Speaker 1: And at this point did you send that money?

1159
00:59:54,200 --> 00:59:58,080
Speaker 8: No? I was like, that seems weird. Okay, why am like?

1160
00:59:58,160 --> 01:00:01,680
Speaker 8: Because they overpaid? So so we had agreed on sixty

1161
01:00:01,760 --> 01:00:05,680
Speaker 8: seven hundred and he sent seven thousand and said will

1162
01:00:05,760 --> 01:00:08,280
Speaker 8: you send the three hundred back? And I said, well, yes,

1163
01:00:08,360 --> 01:00:10,440
Speaker 8: I'm not going to take seven thousand. That's not what

1164
01:00:10,560 --> 01:00:13,960
Speaker 8: we agreed upon. And then the email came through from

1165
01:00:14,080 --> 01:00:16,360
Speaker 8: Zell saying I had to send it back, and I

1166
01:00:16,440 --> 01:00:19,000
Speaker 8: was like, well, this is weird. So then I checked

1167
01:00:19,040 --> 01:00:21,720
Speaker 8: the account first of all, and I didn't get seven

1168
01:00:21,760 --> 01:00:25,160
Speaker 8: thousand dollars. I didn't get sixty seven hundred dollars. So

1169
01:00:25,640 --> 01:00:28,480
Speaker 8: after speaking with my husband, I said, this seems weird.

1170
01:00:28,960 --> 01:00:34,040
Speaker 8: I'm going to call Zell. And sure enough, I actually

1171
01:00:34,120 --> 01:00:38,040
Speaker 8: walked into another like a situation with calling a quote

1172
01:00:38,080 --> 01:00:40,800
Speaker 8: unquote Zell customer service account which was not Dell.

1173
01:00:41,280 --> 01:00:43,880
Speaker 1: Oh so that's how they got you. Where did you

1174
01:00:43,960 --> 01:00:44,960
Speaker 1: get that phone number from?

1175
01:00:45,720 --> 01:00:49,040
Speaker 8: I googled it and of course I have the number,

1176
01:00:49,160 --> 01:00:52,480
Speaker 8: but I don't have the website, so I don't have

1177
01:00:52,720 --> 01:00:53,880
Speaker 8: that which I can send you.

1178
01:00:54,200 --> 01:00:57,000
Speaker 1: Okay, So you so you google the phone number for Zell.

1179
01:00:58,200 --> 01:01:00,480
Speaker 1: Something came up on Google you dial the number that

1180
01:01:00,560 --> 01:01:02,720
Speaker 1: you saw on your screen, and it connected you to

1181
01:01:02,800 --> 01:01:06,600
Speaker 1: a scam artist, which was unrelated to the original scammer. Yes,

1182
01:01:07,120 --> 01:01:13,480
Speaker 1: scammers be scamming. Oh my gosh, it's like no matter

1183
01:01:13,520 --> 01:01:14,000
Speaker 1: where you go.

1184
01:01:15,320 --> 01:01:17,880
Speaker 8: I avoided a scam because I didn't seem that didn't

1185
01:01:17,880 --> 01:01:20,240
Speaker 8: seem right. So I was like, Okay, we're gonna call

1186
01:01:20,680 --> 01:01:21,959
Speaker 8: and I walked into another scam.

1187
01:01:22,640 --> 01:01:25,640
Speaker 1: Wow, so you actually thought you were protecting yourself and

1188
01:01:25,720 --> 01:01:28,320
Speaker 1: you walked right into another spider web of scam artists.

1189
01:01:28,960 --> 01:01:31,600
Speaker 1: That is incredible. That is really it's like a one

1190
01:01:31,720 --> 01:01:32,680
Speaker 1: two punch right there.

1191
01:01:33,360 --> 01:01:35,000
Speaker 8: Yes, like they're getting really smart.

1192
01:01:35,080 --> 01:01:37,840
Speaker 1: Okay, really really smart. So you call the Zel person

1193
01:01:37,960 --> 01:01:40,520
Speaker 1: and to this unbeknownst to you, it's not actual Zel.

1194
01:01:40,640 --> 01:01:41,600
Speaker 1: And then what happened?

1195
01:01:42,560 --> 01:01:45,800
Speaker 8: Correct, So where he's walking me through un quote unquote

1196
01:01:45,840 --> 01:01:48,520
Speaker 8: how to set up a Zell business account, and I said, well,

1197
01:01:48,520 --> 01:01:50,600
Speaker 8: I don't want a Zell business account. I just kind

1198
01:01:50,600 --> 01:01:53,520
Speaker 8: of want to resolve this and deal with the furniture

1199
01:01:53,560 --> 01:01:55,360
Speaker 8: sale and move on. I'm not trying to create a

1200
01:01:55,400 --> 01:01:58,360
Speaker 8: business and that's not what my end game is. And

1201
01:01:58,720 --> 01:02:00,520
Speaker 8: he said, no, I understand, man. We're going to get

1202
01:02:00,560 --> 01:02:02,640
Speaker 8: you set up to get the money resolved. So again

1203
01:02:02,680 --> 01:02:08,080
Speaker 8: he's unrelated to their initial stammer. And as I'm talking

1204
01:02:08,200 --> 01:02:10,520
Speaker 8: to him, I had a bad feeling and I said,

1205
01:02:10,520 --> 01:02:12,440
Speaker 8: how do I know you're not going to take my money?

1206
01:02:12,560 --> 01:02:15,400
Speaker 8: And he goes, ma'am you called me? Oh wow, oh

1207
01:02:15,520 --> 01:02:18,800
Speaker 8: you And I said, that's a really valid point.

1208
01:02:19,080 --> 01:02:19,480
Speaker 9: You're right.

1209
01:02:19,840 --> 01:02:21,880
Speaker 8: I sought you out. You didn't seek me out.

1210
01:02:23,240 --> 01:02:24,920
Speaker 1: So as we're going.

1211
01:02:24,880 --> 01:02:27,640
Speaker 8: Through quote unquote setting up a Zell account, he has

1212
01:02:27,760 --> 01:02:33,960
Speaker 8: me logging into any desk, which, oh wow, do and

1213
01:02:34,160 --> 01:02:38,080
Speaker 8: he sees my information, which, again, knowing I had a

1214
01:02:38,120 --> 01:02:40,800
Speaker 8: bad feeling, I said, this doesn't track. But I've used

1215
01:02:40,840 --> 01:02:43,640
Speaker 8: any desk for work related issues, so I thought that's

1216
01:02:43,840 --> 01:02:48,200
Speaker 8: not odd in that respect. And I'm starting to move

1217
01:02:48,320 --> 01:02:51,320
Speaker 8: money around and send it out to people I don't know,

1218
01:02:51,920 --> 01:02:54,200
Speaker 8: but he said I'll get it back, and I said,

1219
01:02:54,200 --> 01:02:55,720
Speaker 8: I'm going to get this money back. He says, yes,

1220
01:02:55,800 --> 01:02:57,720
Speaker 8: we're just moving money around. You're going to transfer the

1221
01:02:57,760 --> 01:02:59,240
Speaker 8: money out and it's going to come back to you.

1222
01:03:00,360 --> 01:03:03,760
Speaker 8: I said, okay, Again, this doesn't seem right, and my

1223
01:03:03,920 --> 01:03:07,080
Speaker 8: gut is yelling at me to like end the call.

1224
01:03:08,080 --> 01:03:11,960
Speaker 8: And after moving money around and sending it out to

1225
01:03:12,000 --> 01:03:14,400
Speaker 8: two people I didn't know, but of course the scammer knew.

1226
01:03:15,560 --> 01:03:18,320
Speaker 8: I finally said, I need to finish this call later

1227
01:03:18,400 --> 01:03:20,920
Speaker 8: when my husband gets home, and he said, sure, no problem,

1228
01:03:21,040 --> 01:03:23,160
Speaker 8: we'll call you back whenever you want. But at that

1229
01:03:23,240 --> 01:03:24,800
Speaker 8: point I already had exeled money.

1230
01:03:24,600 --> 01:03:25,320
Speaker 11: Out to two people.

1231
01:03:25,400 --> 01:03:27,480
Speaker 1: I didn't know how much did you sell?

1232
01:03:28,680 --> 01:03:29,680
Speaker 8: Fifteen hundred total?

1233
01:03:30,040 --> 01:03:32,880
Speaker 1: Fifteen total, so seven fifty to each person?

1234
01:03:33,560 --> 01:03:36,960
Speaker 8: It was like, no, nine fifty four, ninety nine or

1235
01:03:37,000 --> 01:03:38,880
Speaker 8: five hundred, so that he did it, you know, in

1236
01:03:38,960 --> 01:03:42,640
Speaker 8: different monetary values.

1237
01:03:42,920 --> 01:03:46,520
Speaker 1: And so you just have and you realize as soon

1238
01:03:46,560 --> 01:03:49,439
Speaker 1: as you hung up that this was a problem. Yes, yes,

1239
01:03:49,600 --> 01:03:50,440
Speaker 1: and how did you feel?

1240
01:03:51,440 --> 01:03:51,560
Speaker 6: Oh?

1241
01:03:51,760 --> 01:03:55,640
Speaker 8: Terrible, I said. I literally tried to avoid getting scammed

1242
01:03:55,720 --> 01:03:56,919
Speaker 8: and walked into another scam.

1243
01:03:57,720 --> 01:03:57,959
Speaker 11: Wow.

1244
01:03:59,000 --> 01:04:02,280
Speaker 8: As I'm talking to the second scammer, the first scammer

1245
01:04:02,520 --> 01:04:05,520
Speaker 8: is blowing up the messenger, asking you know why I

1246
01:04:05,680 --> 01:04:08,800
Speaker 8: haven't transferred the money? What's going on? Did I read

1247
01:04:08,920 --> 01:04:09,440
Speaker 8: the letter?

1248
01:04:10,160 --> 01:04:10,280
Speaker 3: You know?

1249
01:04:10,360 --> 01:04:12,800
Speaker 8: I need to follow the email that they'd sent, and

1250
01:04:12,920 --> 01:04:15,320
Speaker 8: I need to do what the email says and everything

1251
01:04:15,360 --> 01:04:19,000
Speaker 8: will be fine. And I would respond with I'm on

1252
01:04:19,120 --> 01:04:21,800
Speaker 8: a call, I apologize, I'll be right with you shortly

1253
01:04:22,720 --> 01:04:25,520
Speaker 8: and Finally, when he got he seemed the oversea be

1254
01:04:25,520 --> 01:04:28,840
Speaker 8: getting aggressively angry. Nothing was said, but just you know,

1255
01:04:28,920 --> 01:04:31,919
Speaker 8: pushing like why I hadn't done what the email said.

1256
01:04:32,040 --> 01:04:34,800
Speaker 8: I finally told him, Unfortunately, I can't send you the

1257
01:04:34,880 --> 01:04:39,080
Speaker 8: money back because my account was hacked due to fraudulent

1258
01:04:39,160 --> 01:04:42,040
Speaker 8: activity and I cannot access any money to send you.

1259
01:04:42,440 --> 01:04:44,360
Speaker 8: And that's kind of where he was like, well, that's

1260
01:04:44,400 --> 01:04:47,080
Speaker 8: because you didn't follow the email. I s's no, no, no, no, no,

1261
01:04:48,040 --> 01:04:51,280
Speaker 8: that's you know, understanding me. I cannot access the money,

1262
01:04:51,320 --> 01:04:54,480
Speaker 8: there's nothing to access, nothing to send you, So I'm

1263
01:04:54,600 --> 01:04:57,520
Speaker 8: not going to do that. And he was getting mad,

1264
01:04:57,600 --> 01:04:59,680
Speaker 8: and then I finally just blocked him after having to

1265
01:04:59,760 --> 01:05:02,240
Speaker 8: deal with the fraud department at my bank.

1266
01:05:02,560 --> 01:05:05,320
Speaker 1: Wow, okay, so I've got to go. But did you

1267
01:05:06,320 --> 01:05:07,960
Speaker 1: get any of this money back? Were you able to

1268
01:05:08,040 --> 01:05:08,520
Speaker 1: reclaim it?

1269
01:05:09,200 --> 01:05:11,520
Speaker 8: I was, And if you ever have an issue with Zelle,

1270
01:05:11,680 --> 01:05:12,280
Speaker 8: just call your bank.

1271
01:05:12,680 --> 01:05:12,919
Speaker 1: Wow.

1272
01:05:13,160 --> 01:05:13,880
Speaker 8: I learned that too.

1273
01:05:14,160 --> 01:05:14,280
Speaker 2: Well.

1274
01:05:14,320 --> 01:05:17,120
Speaker 1: I think you're lucky because people have had many, many

1275
01:05:17,200 --> 01:05:19,760
Speaker 1: issues with Zell, and it's it's sort of notorious for

1276
01:05:19,920 --> 01:05:22,880
Speaker 1: once the money goes out, it doesn't necessarily come back.

1277
01:05:22,960 --> 01:05:25,200
Speaker 1: So I'm very impressed that you were able to get

1278
01:05:25,560 --> 01:05:26,560
Speaker 1: Did you get all of it back?

1279
01:05:27,200 --> 01:05:27,520
Speaker 9: I did.

1280
01:05:27,680 --> 01:05:29,080
Speaker 8: I was fortunate to get all of it.

1281
01:05:29,520 --> 01:05:31,000
Speaker 1: Did it take a long time on the phone?

1282
01:05:33,040 --> 01:05:37,520
Speaker 8: Not too long, definitely, several conversations but probably fifteen minutes

1283
01:05:37,560 --> 01:05:39,920
Speaker 8: each to resolve it. And they did what they could

1284
01:05:39,960 --> 01:05:41,520
Speaker 8: in five days and I was able to get the

1285
01:05:41,560 --> 01:05:41,960
Speaker 8: money back.

1286
01:05:42,000 --> 01:05:45,760
Speaker 1: Bottom line, what's your advice to people? In twenty seconds?

1287
01:05:46,320 --> 01:05:48,120
Speaker 8: If it's too good to be true, it probably is,

1288
01:05:48,240 --> 01:05:49,160
Speaker 8: and listen to your guys.

1289
01:05:49,640 --> 01:05:51,840
Speaker 1: Stephanie, thanks so much for calling me today. I appreciate

1290
01:05:51,880 --> 01:05:54,439
Speaker 1: you sharing your story. I know that's a tough story

1291
01:05:54,520 --> 01:05:57,720
Speaker 1: to tell, but I do believe that if you listen

1292
01:05:57,760 --> 01:06:00,440
Speaker 1: to these stories and hear more of them, you the

1293
01:06:00,480 --> 01:06:01,240
Speaker 1: warning signs.

1294
01:06:02,080 --> 01:06:02,520
Speaker 9: Of course.

1295
01:06:02,600 --> 01:06:03,960
Speaker 8: Absolutely, thank you for listening.

1296
01:06:05,640 --> 01:06:09,680
Speaker 1: You're listening to Rich on Tech More show right after this.

1297
01:06:16,600 --> 01:06:20,280
Speaker 1: Welcome back to Rich on Tech. Rich DeMuro here talking

1298
01:06:20,400 --> 01:06:23,880
Speaker 1: technology at eighty to eight Rich one oh one eight

1299
01:06:24,000 --> 01:06:27,400
Speaker 1: eight eight seven four to two four one zero one.

1300
01:06:31,040 --> 01:06:34,840
Speaker 1: Let's go to Elsa in Plia, del Rey, California. Elsa,

1301
01:06:35,120 --> 01:06:37,320
Speaker 1: you're on with Rich. Hi.

1302
01:06:37,440 --> 01:06:37,600
Speaker 8: Rich.

1303
01:06:37,640 --> 01:06:37,920
Speaker 9: How are you?

1304
01:06:38,440 --> 01:06:42,480
Speaker 1: I'm doing great? So a quick question for you, Elsa. Yes,

1305
01:06:42,760 --> 01:06:45,440
Speaker 1: isn't that the name from that Disney movie. What was

1306
01:06:45,520 --> 01:06:46,040
Speaker 1: it frozen?

1307
01:06:47,360 --> 01:06:47,400
Speaker 8: Like?

1308
01:06:47,520 --> 01:06:49,640
Speaker 1: Did that just like wreck Havoc on your life?

1309
01:06:50,520 --> 01:06:50,840
Speaker 3: It did?

1310
01:06:50,960 --> 01:06:52,480
Speaker 12: And I had no idea when it came out, and

1311
01:06:52,560 --> 01:06:55,000
Speaker 12: I got all these requests from people, and I'm like,

1312
01:06:55,040 --> 01:06:56,280
Speaker 12: I have no idea what you're talking about.

1313
01:06:58,440 --> 01:07:01,120
Speaker 1: It's a great name. So it's it's nice, it's unique,

1314
01:07:01,160 --> 01:07:03,680
Speaker 1: it's lovely, and so uh, I'm glad they used it

1315
01:07:03,720 --> 01:07:05,640
Speaker 1: in a movie. What can I help you with? Thank you?

1316
01:07:06,040 --> 01:07:08,240
Speaker 12: Two things? I called you a few weeks ago regarding

1317
01:07:08,320 --> 01:07:11,000
Speaker 12: wanting to get an email that didn't have anything attached

1318
01:07:11,040 --> 01:07:13,280
Speaker 12: to it and blah blah blah. And as it turns out,

1319
01:07:13,320 --> 01:07:16,000
Speaker 12: that was part of the conversation today. And I ended

1320
01:07:16,120 --> 01:07:18,240
Speaker 12: up after that because I used the dog Go with

1321
01:07:18,400 --> 01:07:21,360
Speaker 12: my browser. They came out with an email that you

1322
01:07:21,480 --> 01:07:23,800
Speaker 12: can use for them and they filter it and then

1323
01:07:23,920 --> 01:07:25,920
Speaker 12: just gowet it to any email you have. So that

1324
01:07:26,080 --> 01:07:28,080
Speaker 12: was perfect for me because I didn't have to open

1325
01:07:28,160 --> 01:07:30,560
Speaker 12: an account, I didn't have to do anything. I could

1326
01:07:30,680 --> 01:07:33,800
Speaker 12: just change the email address and then it's dot Doug

1327
01:07:34,040 --> 01:07:36,960
Speaker 12: dot com. I'm sorry, so I used my name at

1328
01:07:37,360 --> 01:07:40,480
Speaker 12: Dug dot com. Yes, it just filters and suentative to

1329
01:07:40,560 --> 01:07:42,760
Speaker 12: my email and it's perfect I have that not for

1330
01:07:42,840 --> 01:07:43,400
Speaker 12: about a month.

1331
01:07:43,720 --> 01:07:44,840
Speaker 8: Yeah, and I think it's great.

1332
01:07:45,040 --> 01:07:48,560
Speaker 1: Yeah, I've got that. I used that for certain uh

1333
01:07:48,720 --> 01:07:50,520
Speaker 1: you know, like if it's like a junkie kind of

1334
01:07:50,560 --> 01:07:52,920
Speaker 1: like I'm just signing up like a free coupon or something.

1335
01:07:53,280 --> 01:07:56,320
Speaker 1: And what they do is they they strip all of

1336
01:07:56,480 --> 01:07:59,360
Speaker 1: the trackers out of that email and they make it

1337
01:07:59,520 --> 01:08:01,440
Speaker 1: they make it really easy to get rid of that

1338
01:08:01,560 --> 01:08:03,440
Speaker 1: email address as well. So if you want to, like

1339
01:08:03,520 --> 01:08:05,760
Speaker 1: you know, block that email from that person, but yeah,

1340
01:08:05,760 --> 01:08:07,400
Speaker 1: you can get it. It's free. It's uh, you know,

1341
01:08:07,480 --> 01:08:09,720
Speaker 1: your name or whatever you want at duck dot com.

1342
01:08:10,280 --> 01:08:13,120
Speaker 1: I'll put the link on the on the show notes

1343
01:08:13,120 --> 01:08:14,760
Speaker 1: as well. So good, good call about that.

1344
01:08:15,600 --> 01:08:17,600
Speaker 12: Well, what I really called you about was it I

1345
01:08:17,680 --> 01:08:20,320
Speaker 12: got a net Gear You had a person a representative

1346
01:08:20,360 --> 01:08:22,439
Speaker 12: about a month ago as well, and I got a

1347
01:08:22,600 --> 01:08:25,200
Speaker 12: router from net Gear and they have a feature where

1348
01:08:25,200 --> 01:08:27,280
Speaker 12: you can get bit defender for a year.

1349
01:08:27,720 --> 01:08:28,360
Speaker 8: Is that good?

1350
01:08:28,560 --> 01:08:30,880
Speaker 12: Is that too much? Or I just wanted to get

1351
01:08:30,920 --> 01:08:31,680
Speaker 12: your opinion on that.

1352
01:08:32,400 --> 01:08:36,600
Speaker 1: Okay, So bit Defender is sort of like there, you know,

1353
01:08:36,840 --> 01:08:42,640
Speaker 1: beefed up firewall and cybersecurity threat kind of like subscription.

1354
01:08:42,800 --> 01:08:44,040
Speaker 1: How much are they charging for it?

1355
01:08:44,760 --> 01:08:47,440
Speaker 12: Well, they give it to you free for a year, okay.

1356
01:08:47,520 --> 01:08:52,559
Speaker 1: And this is neck year armor. Yes, okay, so uh

1357
01:08:52,960 --> 01:08:56,519
Speaker 1: so I would probably take the free year, but I

1358
01:08:56,760 --> 01:08:58,960
Speaker 1: don't know if you need it after that. So what

1359
01:08:59,479 --> 01:09:01,840
Speaker 1: routers like a firewall built in? So I'm looking at

1360
01:09:01,880 --> 01:09:04,519
Speaker 1: let's see, it says automatically protect devices connected to your

1361
01:09:04,600 --> 01:09:09,080
Speaker 1: Wi Fi, shield devices. Other solutions miss keep your sensitive

1362
01:09:09,120 --> 01:09:11,839
Speaker 1: data secure, get on the go protection for your devices.

1363
01:09:12,680 --> 01:09:17,120
Speaker 1: So it protects uh let's see. Okay, you get VPN first,

1364
01:09:17,160 --> 01:09:19,640
Speaker 1: So if you need a VPN, I guess that's included here.

1365
01:09:20,920 --> 01:09:26,840
Speaker 1: Automatic threat detection, instant notifications and yeah. So I mean, look,

1366
01:09:26,920 --> 01:09:28,519
Speaker 1: it's one of these things where it's kind of like

1367
01:09:28,600 --> 01:09:30,960
Speaker 1: antivirus software. It's kind of like malware stuff. It's like

1368
01:09:31,920 --> 01:09:34,679
Speaker 1: you feel good having it because you feel like you're protected.

1369
01:09:35,240 --> 01:09:38,080
Speaker 1: But I would say, you know, all routers have a

1370
01:09:38,200 --> 01:09:40,760
Speaker 1: level of protection built into them. They all have a

1371
01:09:40,840 --> 01:09:43,040
Speaker 1: firewall that's built in. And if you're just setting it

1372
01:09:43,160 --> 01:09:45,600
Speaker 1: up and keeping it, you know, the standard way that

1373
01:09:45,720 --> 01:09:47,760
Speaker 1: the it comes from the factory and it you know,

1374
01:09:48,240 --> 01:09:51,240
Speaker 1: obviously you're using a strong password with that router. I

1375
01:09:51,320 --> 01:09:53,320
Speaker 1: think you should be okay, but I would probably take

1376
01:09:53,400 --> 01:09:58,040
Speaker 1: the free year, and typically with free year subscriptions, you're

1377
01:09:58,200 --> 01:10:03,840
Speaker 1: usually able to cancel the recurring subscription right away. So

1378
01:10:04,280 --> 01:10:07,240
Speaker 1: if you're ever doing a free trial, typically you can

1379
01:10:07,360 --> 01:10:08,960
Speaker 1: go in on that account. You don't have to wait

1380
01:10:09,080 --> 01:10:10,920
Speaker 1: until next year, because what they want you to do

1381
01:10:11,040 --> 01:10:12,800
Speaker 1: is forget about it, and next thing, you know, you

1382
01:10:12,880 --> 01:10:15,120
Speaker 1: get charged on your card and you say, ah, it's

1383
01:10:15,160 --> 01:10:17,040
Speaker 1: too much effort to go back and you know, figure

1384
01:10:17,080 --> 01:10:19,080
Speaker 1: this out and get my refund, and so you keep

1385
01:10:19,120 --> 01:10:21,080
Speaker 1: it for the next year. And so now you've just

1386
01:10:21,080 --> 01:10:23,439
Speaker 1: gotten two years of this, you know, for the price one,

1387
01:10:23,520 --> 01:10:25,720
Speaker 1: but still you're paying for it. So what I do is,

1388
01:10:25,760 --> 01:10:27,759
Speaker 1: whenever I sign up for a free trial, I always

1389
01:10:27,800 --> 01:10:29,559
Speaker 1: go into my account and I see if I can

1390
01:10:29,640 --> 01:10:33,000
Speaker 1: cancel right away. And usually it'll give you either a

1391
01:10:33,120 --> 01:10:35,640
Speaker 1: warning sign that says, hey, you're about to cancel this,

1392
01:10:35,800 --> 01:10:38,120
Speaker 1: but you'll still have access through next you know, whatever

1393
01:10:38,200 --> 01:10:40,439
Speaker 1: the end date is of next year, and I say, okay,

1394
01:10:40,479 --> 01:10:42,240
Speaker 1: that sounds great, and I press cancel and I still

1395
01:10:42,280 --> 01:10:44,479
Speaker 1: have access to that for the year. It just doesn't

1396
01:10:44,520 --> 01:10:47,879
Speaker 1: automatically renew. Now, if it says you'll lose access immediately,

1397
01:10:48,080 --> 01:10:50,800
Speaker 1: I decide, Okay, do I really need this and in

1398
01:10:50,880 --> 01:10:52,720
Speaker 1: the case I want to keep it for that free year,

1399
01:10:52,880 --> 01:10:56,679
Speaker 1: I would just snooze my email for a year, maybe

1400
01:10:56,720 --> 01:11:00,479
Speaker 1: you know, two weeks before that renewal date, and that'll

1401
01:11:00,479 --> 01:11:02,920
Speaker 1: pop up in my inbox and then I will take

1402
01:11:03,000 --> 01:11:05,559
Speaker 1: action at that point. If I don't have an email

1403
01:11:05,640 --> 01:11:09,240
Speaker 1: provider that has a snooze functionality, then I will just

1404
01:11:09,840 --> 01:11:14,000
Speaker 1: set a reminder in my reminders and have that pop up.

1405
01:11:14,080 --> 01:11:16,360
Speaker 1: But I use this news functionality. That's like the easiest.

1406
01:11:16,560 --> 01:11:18,280
Speaker 1: And if you have one of these smart speakers at home,

1407
01:11:18,360 --> 01:11:20,680
Speaker 1: like a Google or Alexa, you can just say like, hey,

1408
01:11:21,240 --> 01:11:24,720
Speaker 1: remind me and say the date to check out this

1409
01:11:24,880 --> 01:11:28,280
Speaker 1: service or to check up on my Netgear Armor subscription.

1410
01:11:29,120 --> 01:11:31,200
Speaker 1: But ELSA, that's probably what I would do is just

1411
01:11:31,280 --> 01:11:33,439
Speaker 1: take the free year. Why not see how it works

1412
01:11:34,200 --> 01:11:37,920
Speaker 1: and just either cancel immediately or just set a reminder

1413
01:11:38,000 --> 01:11:41,080
Speaker 1: to cancel. But you know, free year, why not see

1414
01:11:41,120 --> 01:11:44,120
Speaker 1: what works what doesn't work. I think the biggest downsides,

1415
01:11:44,160 --> 01:11:46,479
Speaker 1: according to some of the reviews that I'm looking at online,

1416
01:11:47,120 --> 01:11:50,400
Speaker 1: is that it could impact your internet performance because it

1417
01:11:50,520 --> 01:11:53,479
Speaker 1: is a security program, so you may have times when

1418
01:11:53,520 --> 01:11:55,519
Speaker 1: you try to go to a website it won't load.

1419
01:11:55,960 --> 01:11:58,919
Speaker 1: You may try to, you know, download something it won't download.

1420
01:11:59,439 --> 01:12:01,599
Speaker 1: So those are kind of like the downsides of any

1421
01:12:01,800 --> 01:12:04,800
Speaker 1: type security program. And you know, people that use ad

1422
01:12:04,840 --> 01:12:07,639
Speaker 1: blockers know this. People that use any sort of VPN

1423
01:12:07,880 --> 01:12:11,720
Speaker 1: or network you know, monitoring or filtering, there's always some

1424
01:12:12,439 --> 01:12:15,960
Speaker 1: issues that occur because of that. So if you're okay

1425
01:12:16,040 --> 01:12:18,040
Speaker 1: with that stuff and you're wondering, like, why is this

1426
01:12:18,240 --> 01:12:20,559
Speaker 1: going wrong, you know that's that might be the reason.

1427
01:12:20,680 --> 01:12:23,360
Speaker 1: So good question. Thanks for listening to the show, Thanks

1428
01:12:23,360 --> 01:12:25,479
Speaker 1: for having a cool name, and thanks for calling today.

1429
01:12:25,840 --> 01:12:28,679
Speaker 1: Triple eight rich one O one eight eight eight seven

1430
01:12:28,880 --> 01:12:32,320
Speaker 1: four to two four one zero one uh. Still coming

1431
01:12:32,400 --> 01:12:34,360
Speaker 1: up in the next hour of the show, we're going

1432
01:12:34,439 --> 01:12:38,439
Speaker 1: to talk to Larissa. Larissa May is a digital wellness

1433
01:12:38,560 --> 01:12:41,720
Speaker 1: activist founder of Half the Story. So if you want

1434
01:12:41,800 --> 01:12:45,400
Speaker 1: some tips about your kids and social media and your

1435
01:12:45,479 --> 01:12:48,160
Speaker 1: teens on their phones all the time, Larissa is going

1436
01:12:48,240 --> 01:12:50,559
Speaker 1: to offer some of the things that they talk about

1437
01:12:50,640 --> 01:12:52,720
Speaker 1: when it comes to that. Plus, we still got to

1438
01:12:52,720 --> 01:12:56,240
Speaker 1: talk about all this Apple stuff. New M three chips,

1439
01:12:56,280 --> 01:13:00,519
Speaker 1: a new iMac, new laptops, and their discontinuing one of

1440
01:13:00,560 --> 01:13:04,400
Speaker 1: their Apple music plans. You are listening to Rich on tech.

1441
01:13:04,439 --> 01:13:10,000
Speaker 1: We got plenty more show coming up. Welcome back to

1442
01:13:10,439 --> 01:13:14,720
Speaker 1: Rich on Tech. Rich Demiro here hanging out talking technology.

1443
01:13:14,920 --> 01:13:19,040
Speaker 1: We talked about Mint shutting down as of January. First,

1444
01:13:19,080 --> 01:13:22,719
Speaker 1: a lot of people use Mint for budgeting and also

1445
01:13:23,800 --> 01:13:27,320
Speaker 1: aggregation of all the different you know, financial accounts in

1446
01:13:27,400 --> 01:13:31,360
Speaker 1: one place. Got an email from Chuck. He said, Dave

1447
01:13:31,439 --> 01:13:36,000
Speaker 1: Ramsey's offering his every dollar for Mint users for two

1448
01:13:36,080 --> 01:13:39,639
Speaker 1: months for free. Go to everydollar dot com slash Mint.

1449
01:13:40,720 --> 01:13:43,200
Speaker 1: So every dollar, I think is free, but to get

1450
01:13:43,240 --> 01:13:45,160
Speaker 1: the real you know, to get the real use out

1451
01:13:45,200 --> 01:13:47,160
Speaker 1: of it, you do have to pay. I'm not sure

1452
01:13:47,200 --> 01:13:49,080
Speaker 1: how much it is, but you can get two months

1453
01:13:49,160 --> 01:13:52,200
Speaker 1: for free of premium access if you go to that website.

1454
01:13:52,520 --> 01:13:55,759
Speaker 1: The one that I'm probably most interested in, quite honestly,

1455
01:13:55,840 --> 01:13:59,160
Speaker 1: is called Monarch. And the reason for that is because

1456
01:13:59,479 --> 01:14:02,240
Speaker 1: the I who was one of the first guys who

1457
01:14:02,280 --> 01:14:07,920
Speaker 1: started Mint is running Monarch now. And he says CEO

1458
01:14:08,120 --> 01:14:11,040
Speaker 1: says that Mint was free, but it made money by

1459
01:14:11,080 --> 01:14:15,200
Speaker 1: giving users financial offers which cause problems, and they don't,

1460
01:14:15,320 --> 01:14:18,360
Speaker 1: you know, into it doesn't need credit Mint anymore because

1461
01:14:18,400 --> 01:14:22,479
Speaker 1: they have credit karma. And they said that a free

1462
01:14:22,600 --> 01:14:26,120
Speaker 1: personal finance app doesn't work like the business model does

1463
01:14:26,200 --> 01:14:29,360
Speaker 1: not work. So that's why I'm noticing that all these

1464
01:14:29,560 --> 01:14:33,320
Speaker 1: apps that are replacing it are paid subscription apps. And

1465
01:14:33,439 --> 01:14:37,880
Speaker 1: so Monarch, which can import Mint data, says it's fifteen

1466
01:14:37,920 --> 01:14:40,559
Speaker 1: bucks a month. Wow, that's a lot. But it does

1467
01:14:40,640 --> 01:14:44,920
Speaker 1: have financial planning and other things. But yeah, it looks

1468
01:14:45,000 --> 01:14:47,120
Speaker 1: like you're gonna have to get a subscription if you

1469
01:14:47,160 --> 01:14:50,599
Speaker 1: want something that's really good. That's the way it's going. Remember,

1470
01:14:51,240 --> 01:14:54,519
Speaker 1: I consider this under that that umbrella of the free

1471
01:14:54,640 --> 01:14:57,120
Speaker 1: ride is over right. We used to have all these

1472
01:14:57,160 --> 01:14:59,160
Speaker 1: things for free in the online world, and now it's

1473
01:14:59,240 --> 01:15:02,200
Speaker 1: like not companies to make money. Let's go to Henry

1474
01:15:02,479 --> 01:15:05,840
Speaker 1: in I don't know if you're Louisiana or La Henry.

1475
01:15:06,000 --> 01:15:06,720
Speaker 1: You're on with Rich.

1476
01:15:08,400 --> 01:15:10,519
Speaker 9: Oh hi, Rich, Hang on a second.

1477
01:15:11,600 --> 01:15:13,479
Speaker 11: My name is Henry. I am from Los Angeles.

1478
01:15:13,560 --> 01:15:13,880
Speaker 2: There we go.

1479
01:15:14,840 --> 01:15:15,720
Speaker 11: I wanted to say hello.

1480
01:15:17,560 --> 01:15:18,640
Speaker 10: I had a question for you.

1481
01:15:19,439 --> 01:15:22,840
Speaker 11: I'm an older person, over sixty, and I had a

1482
01:15:22,880 --> 01:15:26,679
Speaker 11: small business in Los Angeles. I like a lot of people,

1483
01:15:26,720 --> 01:15:29,240
Speaker 11: I got crushed by COVID, and I went back to

1484
01:15:29,360 --> 01:15:32,320
Speaker 11: school a couple of years ago, and now I've graduated

1485
01:15:32,880 --> 01:15:37,479
Speaker 11: and I'm a computer technician. But I'm a little unsure

1486
01:15:37,600 --> 01:15:39,920
Speaker 11: which direction to go in, whether I should maybe look

1487
01:15:39,920 --> 01:15:43,360
Speaker 11: at big companies, smaller companies, or even starting a company

1488
01:15:43,400 --> 01:15:46,519
Speaker 11: in my own. So I wondered what your outlook was

1489
01:15:46,880 --> 01:15:50,960
Speaker 11: on the tech careers for newer people, but who are

1490
01:15:51,040 --> 01:15:56,719
Speaker 11: skilled in the next maybe twenty four months, Well, what kind.

1491
01:15:56,600 --> 01:15:59,639
Speaker 1: Of a computer technician? What kind of computer technician?

1492
01:16:01,040 --> 01:16:03,680
Speaker 11: A plus and network plus certified by COMPKIA.

1493
01:16:04,000 --> 01:16:06,920
Speaker 1: Okay, So, I mean, I think it really comes down

1494
01:16:07,000 --> 01:16:09,640
Speaker 1: to you already did the company thing, so do you

1495
01:16:09,720 --> 01:16:10,519
Speaker 1: want to do that again?

1496
01:16:12,479 --> 01:16:13,560
Speaker 8: Not necessarily.

1497
01:16:14,479 --> 01:16:18,160
Speaker 11: I'm retired as a chef with large contract theaters and

1498
01:16:18,360 --> 01:16:21,400
Speaker 11: I was kind of hoping to avoid the large company

1499
01:16:21,720 --> 01:16:22,519
Speaker 11: environment again.

1500
01:16:22,760 --> 01:16:24,320
Speaker 1: Yeah, that's what I was going to say. So I

1501
01:16:24,479 --> 01:16:28,960
Speaker 1: feel like, you know, you're starting something new, you're embarking

1502
01:16:29,040 --> 01:16:32,639
Speaker 1: on this new journey, and you've already done your own company.

1503
01:16:32,760 --> 01:16:34,519
Speaker 1: So you probably don't want to do that, because if

1504
01:16:34,560 --> 01:16:36,519
Speaker 1: you did, you probably wouldn't be calling me. I feel

1505
01:16:36,520 --> 01:16:39,439
Speaker 1: like you're you're you're in your heart of hearts, You're

1506
01:16:39,520 --> 01:16:42,280
Speaker 1: kind of I feel like, just given everything you've told me,

1507
01:16:42,360 --> 01:16:45,040
Speaker 1: you're leaning towards a smaller company. And I think what

1508
01:16:45,200 --> 01:16:47,320
Speaker 1: you're going to like about that is that it's going

1509
01:16:47,400 --> 01:16:49,800
Speaker 1: to be more hands on. It's going to be more

1510
01:16:50,920 --> 01:16:53,120
Speaker 1: human interface. You know, there's going to be more much

1511
01:16:53,200 --> 01:16:56,800
Speaker 1: more human interaction versus a large company where you may

1512
01:16:56,920 --> 01:17:00,400
Speaker 1: just be doing, you know, jobs for nameless, faceless both

1513
01:17:00,479 --> 01:17:02,639
Speaker 1: company and employees. You know, you may be just doing

1514
01:17:02,640 --> 01:17:06,439
Speaker 1: stuff for people who don't really know. And it sounds

1515
01:17:06,560 --> 01:17:10,280
Speaker 1: like you, based on what I'm hearing, since you went

1516
01:17:10,400 --> 01:17:15,200
Speaker 1: back to school, you took that initiative. It just sounds

1517
01:17:15,280 --> 01:17:16,800
Speaker 1: like you want to be a people person and you

1518
01:17:16,880 --> 01:17:19,519
Speaker 1: want to be interacting with maybe a smaller company that

1519
01:17:20,080 --> 01:17:22,639
Speaker 1: you get more hands on time with everything and more

1520
01:17:22,680 --> 01:17:25,519
Speaker 1: face to face time with everyone. So I think you're

1521
01:17:25,560 --> 01:17:29,679
Speaker 1: in a good place. I think that computer technology jobs

1522
01:17:29,720 --> 01:17:33,559
Speaker 1: are always very good. I think that the tech world

1523
01:17:33,640 --> 01:17:35,960
Speaker 1: we've definitely seen a little bit of a downturn recently,

1524
01:17:36,400 --> 01:17:38,439
Speaker 1: but a lot of that had to do with COVID

1525
01:17:38,520 --> 01:17:41,559
Speaker 1: and the fact that companies had a lot of extra

1526
01:17:41,680 --> 01:17:46,439
Speaker 1: people on the payrolls and they saw some efficiencies with

1527
01:17:46,560 --> 01:17:49,160
Speaker 1: AI and some of the new technologies that have come out,

1528
01:17:49,280 --> 01:17:51,200
Speaker 1: and you know, so we saw a little bit of

1529
01:17:51,240 --> 01:17:53,519
Speaker 1: a cleanup there. But you know, I think at the

1530
01:17:53,560 --> 01:17:56,080
Speaker 1: same time, moving forward, there's always going to be a

1531
01:17:56,200 --> 01:17:59,360
Speaker 1: need for people like you, and especially someone that I

1532
01:17:59,560 --> 01:18:02,040
Speaker 1: just just talking to you, it feels like you have

1533
01:18:02,280 --> 01:18:07,160
Speaker 1: that extra little bit of push, that extra little bit

1534
01:18:07,240 --> 01:18:11,360
Speaker 1: of you know, just that extra that that people want,

1535
01:18:11,560 --> 01:18:15,080
Speaker 1: that that really attracts people to you. And so I'm

1536
01:18:15,160 --> 01:18:17,479
Speaker 1: feeling you and I think that, uh, no matter what

1537
01:18:17,520 --> 01:18:20,200
Speaker 1: you're gonna do, you're gonna be successful in this second journey.

1538
01:18:20,320 --> 01:18:24,040
Speaker 1: But I say start with a smaller company. Start small,

1539
01:18:24,560 --> 01:18:26,080
Speaker 1: and if you don't like it, if you feel like

1540
01:18:26,120 --> 01:18:28,759
Speaker 1: you're too much, you know, boxed in, you can always

1541
01:18:28,840 --> 01:18:31,879
Speaker 1: go bigger. And you know the big the big companies

1542
01:18:31,920 --> 01:18:35,439
Speaker 1: have their pros too, but the small companies, I think

1543
01:18:35,800 --> 01:18:38,400
Speaker 1: in this, in this stage in life, I feel like

1544
01:18:38,520 --> 01:18:40,559
Speaker 1: you'll enjoy that a little bit more, especially as someone

1545
01:18:40,600 --> 01:18:43,479
Speaker 1: who's just starting out in this, uh, in this journey,

1546
01:18:43,520 --> 01:18:47,040
Speaker 1: in this role. But that's my advice. And I think

1547
01:18:47,120 --> 01:18:48,760
Speaker 1: that you know, when it comes to jobs and it

1548
01:18:48,800 --> 01:18:51,640
Speaker 1: comes to all this this job and career stuff, we

1549
01:18:51,760 --> 01:18:55,160
Speaker 1: have definitely seen through COVID. It's just talking about this

1550
01:18:55,280 --> 01:18:59,120
Speaker 1: with some friends. Everything changed, right, Like it used to

1551
01:18:59,160 --> 01:19:02,160
Speaker 1: be your work for company, You put in your time

1552
01:19:02,760 --> 01:19:05,280
Speaker 1: and you just kind of shut up about things, whether

1553
01:19:05,360 --> 01:19:07,600
Speaker 1: you liked it or not and you whether it was

1554
01:19:07,680 --> 01:19:11,519
Speaker 1: good for your personal uh you know, self value worth

1555
01:19:11,680 --> 01:19:13,720
Speaker 1: and feeling. You just kind of did what you did.

1556
01:19:14,320 --> 01:19:16,719
Speaker 1: And now that has all been kind of spun around.

1557
01:19:18,040 --> 01:19:20,519
Speaker 1: You know, when COVID hit people are working from home,

1558
01:19:21,080 --> 01:19:23,439
Speaker 1: they were reevaluating, they had the time to think about

1559
01:19:23,479 --> 01:19:25,320
Speaker 1: what they were doing on a daily basis, and they

1560
01:19:25,439 --> 01:19:27,439
Speaker 1: just realized, like, you know what, I want to be

1561
01:19:27,479 --> 01:19:31,719
Speaker 1: happy and work. And that was a major paradigm shift

1562
01:19:31,880 --> 01:19:35,400
Speaker 1: in our economy here. And I'm not saying everyone's able

1563
01:19:35,479 --> 01:19:37,880
Speaker 1: to just quit their job and you know, move on

1564
01:19:38,200 --> 01:19:40,280
Speaker 1: like that's not something that can be taken very lightly.

1565
01:19:40,400 --> 01:19:43,519
Speaker 1: People have you know, they have demands on them, they

1566
01:19:43,600 --> 01:19:48,640
Speaker 1: have responsibilities, they have families, they have loyalty. But you know,

1567
01:19:48,720 --> 01:19:51,920
Speaker 1: what we learned is that we want to feel better

1568
01:19:52,000 --> 01:19:55,760
Speaker 1: about what we're doing on a daily basis. And I

1569
01:19:55,840 --> 01:19:58,280
Speaker 1: think that you figured that out and you're going to

1570
01:19:58,360 --> 01:20:00,880
Speaker 1: move on into something that is, you know, a better

1571
01:20:00,960 --> 01:20:04,160
Speaker 1: fit for you now. And there's many people that are

1572
01:20:04,200 --> 01:20:07,040
Speaker 1: trying to do that. So I guess my advice is

1573
01:20:08,000 --> 01:20:11,400
Speaker 1: be happy. You should be happy. You should be happy

1574
01:20:11,479 --> 01:20:13,559
Speaker 1: doing what you do. I work six days a week,

1575
01:20:13,760 --> 01:20:16,880
Speaker 1: I am happy probably three of those six days nose

1576
01:20:16,880 --> 01:20:22,640
Speaker 1: you kidding, I've just seen if Bobo's listening. No, you

1577
01:20:22,720 --> 01:20:24,759
Speaker 1: should be happy. And there are days. Look, you're always

1578
01:20:24,800 --> 01:20:28,120
Speaker 1: gonna have a bad day everyone, we're all human. We're

1579
01:20:28,160 --> 01:20:30,080
Speaker 1: gonna have a bad day here and there. You're gonna

1580
01:20:30,080 --> 01:20:32,120
Speaker 1: be mad at your boss, You're gonna be frustrated. You're

1581
01:20:32,160 --> 01:20:33,760
Speaker 1: gonna come into work and say, I don't feel like

1582
01:20:33,840 --> 01:20:37,360
Speaker 1: doing this. That is human. That's why we're here. We

1583
01:20:37,520 --> 01:20:39,479
Speaker 1: interact with each other, we talk to each other. We're

1584
01:20:39,479 --> 01:20:41,920
Speaker 1: here to support each other. We're here to figure out

1585
01:20:42,040 --> 01:20:45,320
Speaker 1: the best role. But if you are just pushing papers

1586
01:20:45,360 --> 01:20:48,320
Speaker 1: and you are super unhappy at what you're doing, there's

1587
01:20:48,360 --> 01:20:52,240
Speaker 1: something better out there for you, guaranteed. Believe me, there

1588
01:20:52,280 --> 01:20:54,679
Speaker 1: are people at work really really hard in this world

1589
01:20:54,800 --> 01:20:57,439
Speaker 1: and they enjoy their time here and you just have

1590
01:20:57,560 --> 01:21:01,519
Speaker 1: to figure that out, thank you. And it's just a

1591
01:21:01,600 --> 01:21:04,320
Speaker 1: matter of figuring out. It's a process of you know,

1592
01:21:04,800 --> 01:21:07,479
Speaker 1: sometimes it takes a little bit. And believe me, I

1593
01:21:07,560 --> 01:21:10,479
Speaker 1: had my sister, for instance, she was one of these

1594
01:21:10,680 --> 01:21:13,519
Speaker 1: executive types. She was, oh my gosh, she was doing

1595
01:21:13,560 --> 01:21:16,479
Speaker 1: great at the company she worked at, and she worked

1596
01:21:16,479 --> 01:21:18,679
Speaker 1: there for many, many years, I think over ten years

1597
01:21:19,040 --> 01:21:20,680
Speaker 1: and one day she woke up and said, you know what,

1598
01:21:21,000 --> 01:21:24,040
Speaker 1: this is not for me anymore. Like I love having

1599
01:21:24,080 --> 01:21:26,120
Speaker 1: my four oh one k I love having you know,

1600
01:21:26,240 --> 01:21:29,840
Speaker 1: the energy of opening up new stores and managing people

1601
01:21:29,960 --> 01:21:31,599
Speaker 1: and all this stuff, and it's great, and I love

1602
01:21:31,720 --> 01:21:34,519
Speaker 1: this company for ten years, but you know what I'm done,

1603
01:21:35,120 --> 01:21:36,960
Speaker 1: and now I'm going to do something that is more

1604
01:21:37,520 --> 01:21:41,280
Speaker 1: interesting to me as a human. And she dropped everything

1605
01:21:41,360 --> 01:21:44,080
Speaker 1: in the corporate world and went to personal training and

1606
01:21:44,479 --> 01:21:47,400
Speaker 1: health and as she found her own health journey, you

1607
01:21:47,439 --> 01:21:50,040
Speaker 1: know where she was drinking tons of coffee and eating

1608
01:21:50,160 --> 01:21:52,120
Speaker 1: donuts and all this stuff, and then just realize, you

1609
01:21:52,160 --> 01:21:54,080
Speaker 1: know what, I want to be healthier as a human.

1610
01:21:54,160 --> 01:21:56,400
Speaker 1: I want to help other people be healthier. And now

1611
01:21:56,479 --> 01:21:59,320
Speaker 1: she does personal training and she does nutrition coaching and

1612
01:21:59,360 --> 01:22:02,400
Speaker 1: all that stuff, and she loves it. And you know,

1613
01:22:02,600 --> 01:22:05,360
Speaker 1: the bad days are few and far between, because when

1614
01:22:05,360 --> 01:22:08,759
Speaker 1: you're doing something you love, it's really fun and you're smiling,

1615
01:22:09,000 --> 01:22:12,200
Speaker 1: and by the way, you bring other people into that energy.

1616
01:22:12,720 --> 01:22:15,320
Speaker 1: And so people always tell me when I'm doing this

1617
01:22:15,439 --> 01:22:17,560
Speaker 1: show and I'm on TV, like rich, I really like

1618
01:22:17,640 --> 01:22:20,160
Speaker 1: what you do. It's because I love it. I love

1619
01:22:20,280 --> 01:22:24,120
Speaker 1: helping you. Getting Stephanie to tell her story, getting you know,

1620
01:22:24,320 --> 01:22:26,640
Speaker 1: people to call in and explain what they're doing, and

1621
01:22:26,920 --> 01:22:30,360
Speaker 1: doing interviews, and it's all to help you. That is

1622
01:22:30,439 --> 01:22:34,280
Speaker 1: what I find the most interesting in this world is

1623
01:22:34,400 --> 01:22:38,160
Speaker 1: being that conduit to which you learn and to you

1624
01:22:38,600 --> 01:22:42,640
Speaker 1: feeling more confident about technology. I don't just sit here

1625
01:22:42,720 --> 01:22:44,840
Speaker 1: and tell you this stuff because I feel like it's

1626
01:22:44,960 --> 01:22:47,479
Speaker 1: interesting to me. No, I hope it's interesting to you,

1627
01:22:48,160 --> 01:22:49,800
Speaker 1: so that when you're out and you're out in the

1628
01:22:49,840 --> 01:22:51,599
Speaker 1: world and you're hanging out with your friends, and you're

1629
01:22:51,640 --> 01:22:54,040
Speaker 1: at your job and you're doing stuff or you might

1630
01:22:54,120 --> 01:22:56,160
Speaker 1: be getting scammed, you sit there and you say, oh,

1631
01:22:56,160 --> 01:22:58,920
Speaker 1: wait a second, I heard something about that. Why you know,

1632
01:22:59,160 --> 01:23:01,240
Speaker 1: I heard something about that plan changing, or I heard

1633
01:23:01,280 --> 01:23:03,320
Speaker 1: something about that app or I heard this can be easier.

1634
01:23:03,360 --> 01:23:05,960
Speaker 1: I heard this website that can make life better. So

1635
01:23:06,160 --> 01:23:07,800
Speaker 1: that's why I do this, And I hope that you

1636
01:23:07,960 --> 01:23:11,040
Speaker 1: find what you do in your world the same reasoning.

1637
01:23:11,600 --> 01:23:13,880
Speaker 1: Why do you do what you do? Sometimes we don't

1638
01:23:13,880 --> 01:23:16,160
Speaker 1: want to think about it because it gets scary because

1639
01:23:16,200 --> 01:23:18,880
Speaker 1: you think like, oh wow, I really don't like what

1640
01:23:19,000 --> 01:23:21,000
Speaker 1: I do and it's going to cause a big change

1641
01:23:21,040 --> 01:23:24,320
Speaker 1: in my life. And we get comfortable We're creatures of habit,

1642
01:23:24,400 --> 01:23:29,000
Speaker 1: we're humans. We like routine. I love routine. I love routine.

1643
01:23:29,479 --> 01:23:31,439
Speaker 1: I'm like a lot of people. If you put take

1644
01:23:31,479 --> 01:23:33,200
Speaker 1: me out of my routine when I travel, when I'm

1645
01:23:33,240 --> 01:23:35,280
Speaker 1: on the road, I'm out of my routine and I

1646
01:23:35,360 --> 01:23:38,920
Speaker 1: get thrown all out of sorts. But I still enjoy it.

1647
01:23:39,479 --> 01:23:42,160
Speaker 1: But yes, we all like our routines. We like getting up,

1648
01:23:42,200 --> 01:23:43,880
Speaker 1: we like having our coffee or whatever we do in

1649
01:23:43,920 --> 01:23:46,720
Speaker 1: the morning. We like, you know, watching TV at night,

1650
01:23:46,760 --> 01:23:48,960
Speaker 1: sitting on the couch. Like people like routine. It is

1651
01:23:49,320 --> 01:23:51,360
Speaker 1: tough for us to get out of that and to

1652
01:23:51,400 --> 01:23:54,320
Speaker 1: get out of our comfort zone is not easy. But again,

1653
01:23:54,800 --> 01:23:56,760
Speaker 1: sometimes you do have to take stock of what you're

1654
01:23:56,800 --> 01:23:59,040
Speaker 1: doing in this world and figure out is it for me?

1655
01:23:59,840 --> 01:24:02,439
Speaker 1: And you know, sometimes when you shake things up, it's

1656
01:24:02,479 --> 01:24:05,640
Speaker 1: the best thing you've ever done in your life. Believe me. Uh,

1657
01:24:05,760 --> 01:24:08,040
Speaker 1: the thing that you didn't think of sometimes is like

1658
01:24:08,120 --> 01:24:12,280
Speaker 1: the best solution of stuff anyway. Triple eight rich one

1659
01:24:12,320 --> 01:24:14,679
Speaker 1: on one eight eight eight seven four to two four

1660
01:24:14,960 --> 01:24:17,240
Speaker 1: one zero one. We'll take a few more calls. We've

1661
01:24:17,280 --> 01:24:18,680
Speaker 1: got some more guests, and I got to tell you

1662
01:24:18,720 --> 01:24:23,720
Speaker 1: what Apple announced this week, including new iMac new laptops

1663
01:24:23,800 --> 01:24:26,840
Speaker 1: in a new color. You're listening to rich on Tech.

1664
01:24:32,200 --> 01:24:35,320
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1665
01:24:35,320 --> 01:24:39,599
Speaker 1: out with you, talking technology and some life advice. Apparently,

1666
01:24:40,680 --> 01:24:44,559
Speaker 1: Oh how that turned into such profound life advice eighty

1667
01:24:44,600 --> 01:24:46,840
Speaker 1: eight rich one on one eight eight eight seven four

1668
01:24:46,880 --> 01:24:49,200
Speaker 1: to two four one zero one. Email is still coming

1669
01:24:49,240 --> 01:24:53,479
Speaker 1: in about Mint in the replacement page, says, I like

1670
01:24:53,640 --> 01:24:56,960
Speaker 1: Simplify for my budgeting money manager. It's by Quickening and

1671
01:24:57,040 --> 01:24:59,680
Speaker 1: it is subscription, but it does not seem too outrageous.

1672
01:25:00,280 --> 01:25:03,479
Speaker 1: It gets good reviews from Wirecutter and PC mag And

1673
01:25:04,160 --> 01:25:06,360
Speaker 1: I thought Quicken was owned by into It, but guess what,

1674
01:25:06,560 --> 01:25:10,080
Speaker 1: they sold it in twenty sixteen. So that's interesting. So

1675
01:25:10,360 --> 01:25:12,000
Speaker 1: if you're looking, you know this is gonna be one

1676
01:25:12,000 --> 01:25:13,240
Speaker 1: of those things where you just have to kind of

1677
01:25:13,920 --> 01:25:15,800
Speaker 1: you have to try them out and see, like, look

1678
01:25:15,840 --> 01:25:17,920
Speaker 1: at the features before you sign up. Okay, it's two

1679
01:25:18,040 --> 01:25:20,040
Speaker 1: thirty nine a month. That's not too bad. And I

1680
01:25:20,200 --> 01:25:22,920
Speaker 1: like the fact that it right off the bat they

1681
01:25:23,080 --> 01:25:25,679
Speaker 1: tell you that it's gonna cost money because some look,

1682
01:25:26,320 --> 01:25:29,040
Speaker 1: if you're not paying for something, there is something that

1683
01:25:29,240 --> 01:25:32,840
Speaker 1: you are using. If you're not paying a fee for

1684
01:25:32,920 --> 01:25:35,880
Speaker 1: a service. You are the fee. Your data is the fee.

1685
01:25:36,280 --> 01:25:38,439
Speaker 1: So the fact that you're paying for this quick and

1686
01:25:38,479 --> 01:25:40,840
Speaker 1: simplify and you're paying right up front two dollars thirty

1687
01:25:40,920 --> 01:25:43,519
Speaker 1: nine cents a month, you know, it goes to show

1688
01:25:43,560 --> 01:25:46,120
Speaker 1: me that it's a quality product, because they're not just

1689
01:25:46,439 --> 01:25:49,840
Speaker 1: you know, it's not just a data play. Let's go

1690
01:25:50,040 --> 01:25:54,400
Speaker 1: to Lewis in Riverside, California. Lewis, you're on with Rich.

1691
01:25:55,320 --> 01:25:56,080
Speaker 10: Hey, thank you.

1692
01:25:56,200 --> 01:25:58,200
Speaker 9: Rich. Get a question.

1693
01:26:00,120 --> 01:26:04,439
Speaker 10: Phone switched from a Verizon under another carrier, and this

1694
01:26:04,640 --> 01:26:09,080
Speaker 10: is for like a kiddies. I'm basically like his uncle,

1695
01:26:09,560 --> 01:26:12,000
Speaker 10: his leather at diet and I got the phone all

1696
01:26:12,120 --> 01:26:16,439
Speaker 10: on and it has an activation lock. I haven't pressed

1697
01:26:16,479 --> 01:26:18,439
Speaker 10: any numbers because I know a lot of times it

1698
01:26:18,640 --> 01:26:23,000
Speaker 10: just gives you a limited number who tries to get

1699
01:26:23,040 --> 01:26:24,720
Speaker 10: the phone. The phone would be turned on if I

1700
01:26:24,760 --> 01:26:26,400
Speaker 10: could get past this activation lock.

1701
01:26:26,960 --> 01:26:31,360
Speaker 1: Any help, Rich, good question. So sorry to hear about

1702
01:26:31,400 --> 01:26:34,080
Speaker 1: the mom. That is unfortunate. I'm glad that you are

1703
01:26:34,479 --> 01:26:38,880
Speaker 1: stepping in here. Activation lock is a feature on the

1704
01:26:39,000 --> 01:26:43,680
Speaker 1: iPhone that basically prevents anyone else from using the iPhone

1705
01:26:43,840 --> 01:26:45,960
Speaker 1: or even iPad if it's lost or stolen.

1706
01:26:46,600 --> 01:26:49,120
Speaker 10: Yeah, here's what it says on the phone. It says

1707
01:26:49,240 --> 01:26:51,960
Speaker 10: activation lock prevents anyone who is not the owner from

1708
01:26:52,080 --> 01:26:55,479
Speaker 10: using this iPhone. Yep, yeah, unlock this iPhone. Enter the

1709
01:26:55,520 --> 01:26:58,160
Speaker 10: Apple ID and passwords that were used during setup.

1710
01:26:58,320 --> 01:26:58,519
Speaker 9: Yep.

1711
01:26:58,840 --> 01:27:01,120
Speaker 10: And I know sometimes have a phone, they'll have a

1712
01:27:01,240 --> 01:27:04,600
Speaker 10: factory set up. And the phone when I got it,

1713
01:27:04,720 --> 01:27:05,200
Speaker 10: it was dead.

1714
01:27:05,240 --> 01:27:05,880
Speaker 9: I charged it.

1715
01:27:06,000 --> 01:27:07,960
Speaker 10: Hey we get the kid, you know, get him back

1716
01:27:08,000 --> 01:27:12,639
Speaker 10: on where you can communicate, and uh, the phone was open.

1717
01:27:13,080 --> 01:27:15,080
Speaker 10: But then when I switched it over, now it has

1718
01:27:15,240 --> 01:27:15,600
Speaker 10: this And.

1719
01:27:15,680 --> 01:27:18,840
Speaker 1: I was like, oh, now, where did you source this phone?

1720
01:27:18,920 --> 01:27:22,400
Speaker 1: This is the mom's phone. Yes, okay, so the login

1721
01:27:22,520 --> 01:27:25,200
Speaker 1: will be her login. So if you have access to

1722
01:27:25,280 --> 01:27:28,360
Speaker 1: her login, that's the only way to get this activation

1723
01:27:28,520 --> 01:27:29,160
Speaker 1: lock removed.

1724
01:27:30,600 --> 01:27:32,960
Speaker 10: Okay, do you have We don't. And if we don't

1725
01:27:33,040 --> 01:27:35,160
Speaker 10: have that log in or can't find it, I mean

1726
01:27:35,280 --> 01:27:38,960
Speaker 10: one of the things, uh, you know, I thought maybe

1727
01:27:39,160 --> 01:27:42,280
Speaker 10: she would want to keep her her her her son

1728
01:27:42,400 --> 01:27:45,880
Speaker 10: from you know, you know, getting into the phone, and

1729
01:27:46,040 --> 01:27:48,320
Speaker 10: I you know, I don't know if you know, we

1730
01:27:48,479 --> 01:27:51,559
Speaker 10: have that information anywhere or not, or if we would

1731
01:27:51,560 --> 01:27:56,720
Speaker 10: be able to access it anyway, because you know, you know.

1732
01:27:58,439 --> 01:28:01,600
Speaker 1: Yeah, yeah, she's no longer with us. Well that that is,

1733
01:28:01,840 --> 01:28:03,920
Speaker 1: that is what you have to do. So the way

1734
01:28:04,000 --> 01:28:06,519
Speaker 1: the activation lock works is that when you when you

1735
01:28:07,200 --> 01:28:09,000
Speaker 1: sign up for an iPhone, when you log in for

1736
01:28:09,080 --> 01:28:13,960
Speaker 1: the first time, it links that iPhone's basically it's serial number,

1737
01:28:14,000 --> 01:28:16,920
Speaker 1: it's IEMI like everything that that makes that iPhone unique.

1738
01:28:16,960 --> 01:28:20,120
Speaker 1: It links that to that iCloud account. And so the

1739
01:28:20,200 --> 01:28:21,600
Speaker 1: reason they do that is and this is why I

1740
01:28:21,600 --> 01:28:23,599
Speaker 1: always say you should never steal an iPhone because you'll

1741
01:28:23,600 --> 01:28:26,720
Speaker 1: never be able to use it. It's literally locked to

1742
01:28:27,640 --> 01:28:30,880
Speaker 1: buy Apple. And if you activate an iPhone, you'll see

1743
01:28:30,920 --> 01:28:33,439
Speaker 1: it says activating and so what that means is it's

1744
01:28:33,520 --> 01:28:35,840
Speaker 1: linking that account to that phone. So if someone else

1745
01:28:35,880 --> 01:28:37,479
Speaker 1: tries to use it or tries to steal it, they

1746
01:28:37,640 --> 01:28:39,400
Speaker 1: just won't be able to use it. And that's what's

1747
01:28:39,400 --> 01:28:42,880
Speaker 1: happening here. She've got to figure out either look in

1748
01:28:42,960 --> 01:28:45,760
Speaker 1: the records, if she left any records, and you can

1749
01:28:45,840 --> 01:28:48,400
Speaker 1: see if the password is in there. Maybe the son

1750
01:28:48,479 --> 01:28:51,800
Speaker 1: knew the mom's password. And you know, by the way,

1751
01:28:52,320 --> 01:28:54,240
Speaker 1: if it's a delicate time right now, you know, if

1752
01:28:54,280 --> 01:28:57,600
Speaker 1: this just happened, maybe wait a little bit, but you know,

1753
01:28:57,720 --> 01:28:59,719
Speaker 1: that's that's really what you need to do is figure

1754
01:28:59,720 --> 01:29:02,880
Speaker 1: out her log in information for iCloud, and that's the

1755
01:29:03,000 --> 01:29:05,920
Speaker 1: only way that you're going to be able to get

1756
01:29:06,000 --> 01:29:09,080
Speaker 1: this phone up and running for another person. Now, the

1757
01:29:09,160 --> 01:29:12,000
Speaker 1: other thing you may be able to do, you may

1758
01:29:12,120 --> 01:29:17,800
Speaker 1: be able to contact Apple and explain the situation. They

1759
01:29:17,880 --> 01:29:23,200
Speaker 1: do have. They do have provisions for people that pass away,

1760
01:29:24,000 --> 01:29:27,120
Speaker 1: and there are I believe that you may be able

1761
01:29:27,200 --> 01:29:29,720
Speaker 1: to contact them and show them, you know, a death

1762
01:29:29,800 --> 01:29:33,080
Speaker 1: certificate or something like that. That may help. But I

1763
01:29:33,240 --> 01:29:35,920
Speaker 1: don't know if that would work in this case, but

1764
01:29:36,280 --> 01:29:39,280
Speaker 1: it may. But that's something that you, you know, you

1765
01:29:39,320 --> 01:29:42,800
Speaker 1: can look on Apple Support, Apple dot com. You can

1766
01:29:42,920 --> 01:29:44,720
Speaker 1: check to see if they have anything about that. But

1767
01:29:44,800 --> 01:29:46,240
Speaker 1: that's really the best way to do it. There's no

1768
01:29:46,320 --> 01:29:48,559
Speaker 1: way to just clear this phone off. There's no way

1769
01:29:48,640 --> 01:29:52,600
Speaker 1: this phone is going to work without having that that

1770
01:29:52,760 --> 01:29:54,560
Speaker 1: log in, because that was that's the only way to

1771
01:29:55,000 --> 01:29:57,599
Speaker 1: decouple it from her account and sign it up fresh

1772
01:29:58,000 --> 01:30:01,120
Speaker 1: under a new account. Thanks for the question, Lewis, appreciate

1773
01:30:01,200 --> 01:30:04,719
Speaker 1: the call today. By the way, speaking of Apple quietly

1774
01:30:04,800 --> 01:30:08,880
Speaker 1: discontinued their five dollars a month Apple Voice Apple Music

1775
01:30:08,960 --> 01:30:11,600
Speaker 1: Voice plan. This was a plan that they introduced a

1776
01:30:11,600 --> 01:30:14,240
Speaker 1: couple of years ago, twenty twenty one, this was a

1777
01:30:14,280 --> 01:30:17,599
Speaker 1: plan that you can access Apple Music exclusively through Siri.

1778
01:30:18,120 --> 01:30:19,800
Speaker 1: So they said, you know what, we'll charge you less

1779
01:30:20,000 --> 01:30:22,280
Speaker 1: five bucks a month, but you can only ask for

1780
01:30:22,439 --> 01:30:26,519
Speaker 1: music via Siri and you could not manually open the

1781
01:30:26,560 --> 01:30:29,320
Speaker 1: Apple Music app. You couldn't add songs to your library

1782
01:30:29,400 --> 01:30:33,679
Speaker 1: or do anything with this voice plan. It was very limited.

1783
01:30:34,200 --> 01:30:37,479
Speaker 1: But now they're getting rid of it. So I don't

1784
01:30:37,479 --> 01:30:39,040
Speaker 1: know what's going to happen if you have that Apple

1785
01:30:39,120 --> 01:30:41,320
Speaker 1: Voice music plan. I guess they're going to try to

1786
01:30:41,400 --> 01:30:42,519
Speaker 1: charge you ten ninety nine a month.

1787
01:30:42,640 --> 01:30:42,760
Speaker 8: Now.

1788
01:30:43,200 --> 01:30:45,600
Speaker 1: Maybe they'll grandfather you in for a little bit, but

1789
01:30:45,720 --> 01:30:47,760
Speaker 1: no more Apple Music Voice. I guess people didn't like

1790
01:30:48,120 --> 01:30:50,720
Speaker 1: accessing Apple Music with their voice. Coming up, we're going

1791
01:30:50,800 --> 01:30:55,000
Speaker 1: to talk about teens and online safety and social media,

1792
01:30:55,479 --> 01:30:57,760
Speaker 1: all that good stuff you're listening to rich on Tech.

1793
01:30:59,600 --> 01:31:04,240
Speaker 1: Welcome back to rich on Tech. Rich Demiro here talking

1794
01:31:04,320 --> 01:31:09,519
Speaker 1: technology with you, and my guest is Larissa May, a

1795
01:31:09,800 --> 01:31:15,200
Speaker 1: digital wellness activist and founder of Half the Story, a

1796
01:31:15,320 --> 01:31:19,920
Speaker 1: nonprofit dedicated to empowering the next generation's healthy relationship with

1797
01:31:20,080 --> 01:31:23,640
Speaker 1: social media. They definitely need that. Larissa, thanks so much

1798
01:31:23,680 --> 01:31:24,479
Speaker 1: for joining me today.

1799
01:31:25,479 --> 01:31:26,600
Speaker 13: Thank you for hosting me.

1800
01:31:27,600 --> 01:31:31,800
Speaker 1: So give me a little background on yourself. Why did

1801
01:31:31,840 --> 01:31:34,000
Speaker 1: you start this, and uh, what's the goal?

1802
01:31:35,040 --> 01:31:37,400
Speaker 7: I started half the story eight years ago as the

1803
01:31:37,479 --> 01:31:41,240
Speaker 7: first you thought organization tackling the intersection of mental health

1804
01:31:41,320 --> 01:31:44,200
Speaker 7: and tech because of my own negative experience with social

1805
01:31:44,320 --> 01:31:46,840
Speaker 7: media when I was in college, I almost lost my

1806
01:31:46,960 --> 01:31:50,360
Speaker 7: life due to my very toxic relationship with technology mixed

1807
01:31:50,439 --> 01:31:53,880
Speaker 7: with my depression. I saw that after going through treatment

1808
01:31:54,000 --> 01:31:56,720
Speaker 7: that they asked me about physical wellness, sexual wellness, but

1809
01:31:56,800 --> 01:31:58,880
Speaker 7: they never asked me about the drug in my pocket.

1810
01:31:59,000 --> 01:32:02,320
Speaker 7: So I started to ask the hard questions about technology

1811
01:32:02,400 --> 01:32:05,160
Speaker 7: and mental health and wanted to build an organization that

1812
01:32:05,240 --> 01:32:07,800
Speaker 7: would give the next generations the tools that they needed

1813
01:32:07,960 --> 01:32:10,320
Speaker 7: to emotionally thrive in the digital age.

1814
01:32:11,120 --> 01:32:13,600
Speaker 1: So what do you think now, having gone through all

1815
01:32:13,680 --> 01:32:16,280
Speaker 1: of that, what do you think is the problem? Like?

1816
01:32:16,400 --> 01:32:18,760
Speaker 1: What do you do You feel like there is a

1817
01:32:18,880 --> 01:32:20,799
Speaker 1: huge issue with this in our society?

1818
01:32:20,880 --> 01:32:24,200
Speaker 13: Yeah, well, I think there's really two major problems.

1819
01:32:24,439 --> 01:32:28,200
Speaker 7: One is that there's then virtually no regulation or systems

1820
01:32:28,240 --> 01:32:32,240
Speaker 7: in place to ensure that technology is safe for young minds.

1821
01:32:32,280 --> 01:32:34,720
Speaker 7: And on the flip side, kids that are getting on

1822
01:32:34,840 --> 01:32:39,320
Speaker 7: technology are not cognitively ready to really engage with the

1823
01:32:39,400 --> 01:32:42,200
Speaker 7: amount of content that's coming at them, and the algorithms

1824
01:32:42,240 --> 01:32:46,880
Speaker 7: are really manipulating and taking advantage of our most vulnerable minds,

1825
01:32:46,920 --> 01:32:51,240
Speaker 7: and so it's really a bifurcated issue. And I believe

1826
01:32:51,360 --> 01:32:54,320
Speaker 7: that if there is change in the actual infrastructure and

1827
01:32:54,360 --> 01:32:57,479
Speaker 7: design of the tech, while the next generation also gets

1828
01:32:57,560 --> 01:33:00,560
Speaker 7: to tips and tools that they need to have agency empowerment,

1829
01:33:01,080 --> 01:33:02,800
Speaker 7: we can perhaps build a better world.

1830
01:33:03,400 --> 01:33:06,240
Speaker 1: Do you feel like companies care, the tech companies about this.

1831
01:33:08,120 --> 01:33:10,320
Speaker 7: I think that they have to care because there's actually

1832
01:33:10,360 --> 01:33:13,120
Speaker 7: a business case for caring when you think about the

1833
01:33:13,240 --> 01:33:16,320
Speaker 7: next generation of consumers and where they're going to be

1834
01:33:16,400 --> 01:33:20,000
Speaker 7: placing their trust in their time, that transparency and care,

1835
01:33:20,240 --> 01:33:24,400
Speaker 7: especially for mental health is so critical, especially amongst gen ZZ.

1836
01:33:25,280 --> 01:33:27,360
Speaker 7: I think that right now with the amount of lawsuits

1837
01:33:27,400 --> 01:33:30,080
Speaker 7: that are happening. I'm sure you just saw the amount

1838
01:33:30,120 --> 01:33:32,400
Speaker 7: of state surgeon generals that sued META.

1839
01:33:32,960 --> 01:33:34,880
Speaker 13: There is a lot of money on the line when it.

1840
01:33:34,960 --> 01:33:37,840
Speaker 7: Comes to all of these lawsuits, and it's going to

1841
01:33:37,840 --> 01:33:40,960
Speaker 7: be an everyone's best interest to start making compromises and

1842
01:33:41,160 --> 01:33:42,960
Speaker 7: just building better tech from the start.

1843
01:33:43,920 --> 01:33:48,080
Speaker 1: So first off, I guess what for parents, you know,

1844
01:33:48,160 --> 01:33:50,240
Speaker 1: because they see their kids on this stuff that kids

1845
01:33:50,280 --> 01:33:51,920
Speaker 1: are begging them to have it, you know, or they

1846
01:33:52,040 --> 01:33:53,800
Speaker 1: just sign up for it and the parents just give

1847
01:33:53,800 --> 01:33:56,599
Speaker 1: it to them. Whatever. So I guess what is kind

1848
01:33:56,640 --> 01:33:58,200
Speaker 1: of like the first step to all this? Do the

1849
01:33:58,280 --> 01:34:00,280
Speaker 1: parents need to know more about this? They to be

1850
01:34:00,400 --> 01:34:01,960
Speaker 1: concerned about social media?

1851
01:34:03,120 --> 01:34:06,080
Speaker 7: Yeah, First and foremost, I would say for any parent

1852
01:34:06,280 --> 01:34:09,160
Speaker 7: that's listening, the longer you can wait for your child

1853
01:34:09,280 --> 01:34:11,680
Speaker 7: to get a screen, the better. Their brains are just

1854
01:34:12,120 --> 01:34:16,839
Speaker 7: literally not wired to deal with what technology is creating,

1855
01:34:17,000 --> 01:34:19,439
Speaker 7: and it's taking advantage of the Olympic system and the

1856
01:34:19,560 --> 01:34:22,760
Speaker 7: very emotional part of their brains. So the more that

1857
01:34:22,840 --> 01:34:24,479
Speaker 7: you can keep them away from it, the better, I

1858
01:34:24,479 --> 01:34:27,240
Speaker 7: would say. The second thing is that the reality is

1859
01:34:27,360 --> 01:34:30,400
Speaker 7: if your kid already has a device, the abstinence idea

1860
01:34:30,479 --> 01:34:32,439
Speaker 7: doesn't really work, and you need to be able to

1861
01:34:32,600 --> 01:34:35,880
Speaker 7: engage your kid and really get curious about what is

1862
01:34:35,920 --> 01:34:39,120
Speaker 7: supporting them, what they like on technology versus what's hurting them,

1863
01:34:39,280 --> 01:34:43,080
Speaker 7: and set radical boundaries within your household and actually lead

1864
01:34:43,160 --> 01:34:46,120
Speaker 7: by example. So many parents come to us wanting to

1865
01:34:46,120 --> 01:34:48,200
Speaker 7: figure out how to fix their kids, but they're the

1866
01:34:48,280 --> 01:34:50,040
Speaker 7: ones that are on the phone at the dinner table,

1867
01:34:50,040 --> 01:34:52,200
Speaker 7: are going to bed with their partner with their screens.

1868
01:34:52,640 --> 01:34:54,880
Speaker 7: So you really have to set that example from the start.

1869
01:34:55,600 --> 01:34:58,000
Speaker 7: And the last thing I would say is really teach

1870
01:34:58,040 --> 01:35:00,880
Speaker 7: your kids how to unhaf their tech. I mean, tech

1871
01:35:01,080 --> 01:35:03,040
Speaker 7: was built to hack their minds, but there are things

1872
01:35:03,080 --> 01:35:05,960
Speaker 7: that you can do to build speed bumps, their stopping

1873
01:35:06,040 --> 01:35:09,120
Speaker 7: cues into your phone to help your kid at least

1874
01:35:09,160 --> 01:35:12,120
Speaker 7: deal with the amount of cognitive load that they're experiencing.

1875
01:35:13,720 --> 01:35:16,760
Speaker 1: And what are some of those things, like what tell me? Yeah,

1876
01:35:16,760 --> 01:35:18,760
Speaker 1: because I feel, you know, you keep saying young people,

1877
01:35:18,800 --> 01:35:20,320
Speaker 1: but by the way, I feel like this is I mean,

1878
01:35:20,400 --> 01:35:23,080
Speaker 1: I understand that it specifically targets young people and their

1879
01:35:23,080 --> 01:35:25,840
Speaker 1: brains are a little bit different than you know, older people,

1880
01:35:26,320 --> 01:35:29,400
Speaker 1: But at the same time, I see this problem across

1881
01:35:29,640 --> 01:35:32,160
Speaker 1: all ages. I mean, I think young people are really affected,

1882
01:35:32,520 --> 01:35:36,160
Speaker 1: but there are many adults that are negatively affected by

1883
01:35:36,160 --> 01:35:38,640
Speaker 1: the things that they see on social media, whether it is,

1884
01:35:39,640 --> 01:35:42,040
Speaker 1: you know, they're jealous of what their friends are doing,

1885
01:35:42,200 --> 01:35:44,240
Speaker 1: or they feel left out if they see something. You know,

1886
01:35:44,320 --> 01:35:45,439
Speaker 1: there's a lot of that.

1887
01:35:46,720 --> 01:35:49,360
Speaker 13: I think you're spot on, and this is something that's

1888
01:35:49,439 --> 01:35:50,439
Speaker 13: impacting all of us.

1889
01:35:50,600 --> 01:35:54,360
Speaker 7: Ultimately, human brains were not built for technology, but in

1890
01:35:54,400 --> 01:35:57,400
Speaker 7: the last twenty years we've really been forced to evolve

1891
01:35:57,479 --> 01:36:00,600
Speaker 7: with it, and it's a real consideration. I think for

1892
01:36:00,760 --> 01:36:03,280
Speaker 7: us as an organization, the reason why we focus on

1893
01:36:03,439 --> 01:36:05,920
Speaker 7: young minds is because we feel like we're able to

1894
01:36:06,000 --> 01:36:09,280
Speaker 7: make the most amount of impact pre deviced or right

1895
01:36:09,400 --> 01:36:11,720
Speaker 7: as a child is getting a device for the first time.

1896
01:36:11,880 --> 01:36:15,639
Speaker 7: But it's certainly something that's impacting all of humanity, especially

1897
01:36:15,760 --> 01:36:20,320
Speaker 7: as now we're entering into the era of regenerative generative AI,

1898
01:36:21,000 --> 01:36:24,000
Speaker 7: which is completely changing the landscape and is almost like

1899
01:36:24,320 --> 01:36:25,799
Speaker 7: our next Internet revolution.

1900
01:36:26,560 --> 01:36:28,800
Speaker 1: Okay, so you mentioned the roadblocks and you mentioned, you know,

1901
01:36:29,080 --> 01:36:32,320
Speaker 1: parents kind of like leading by example, can you give

1902
01:36:32,360 --> 01:36:34,800
Speaker 1: some specifics on like do we use like this the

1903
01:36:35,360 --> 01:36:38,240
Speaker 1: app settings to like you know, set timers, is it

1904
01:36:38,320 --> 01:36:40,120
Speaker 1: screen time? Like what can we do?

1905
01:36:40,880 --> 01:36:43,720
Speaker 7: Yeah, So, first and foremost, for any parent that has

1906
01:36:43,800 --> 01:36:46,880
Speaker 7: a kid on social media, I would advise that you

1907
01:36:47,240 --> 01:36:49,880
Speaker 7: actually subscribe to Google, r It's and all of the

1908
01:36:49,960 --> 01:36:52,400
Speaker 7: blogs of the social platform that your kid is on.

1909
01:36:53,000 --> 01:36:55,519
Speaker 7: There are a lot of safety actually a lot of

1910
01:36:55,560 --> 01:36:58,360
Speaker 7: safety tools that the platforms have been created, but they

1911
01:36:58,520 --> 01:37:00,760
Speaker 7: don't really do a great job at marketing them, so

1912
01:37:00,960 --> 01:37:03,639
Speaker 7: parents don't use them. We are actually at a research

1913
01:37:03,720 --> 01:37:06,599
Speaker 7: conference this week and one of the major platforms reported

1914
01:37:06,680 --> 01:37:09,000
Speaker 7: that less than ten percent of parents that have kids

1915
01:37:09,040 --> 01:37:11,639
Speaker 7: on the platforms are actually taking advantage of the safety

1916
01:37:11,680 --> 01:37:14,719
Speaker 7: features or teaching their kids how to use them. So first,

1917
01:37:15,040 --> 01:37:16,839
Speaker 7: make sure you're up to date on what the platforms

1918
01:37:16,880 --> 01:37:18,559
Speaker 7: have in place to make it at least a little

1919
01:37:18,560 --> 01:37:20,720
Speaker 7: bit better of an experience. The second thing that you

1920
01:37:20,760 --> 01:37:23,639
Speaker 7: can do as a parent is to give your kids

1921
01:37:23,720 --> 01:37:26,599
Speaker 7: tools to help them with navigating this. And so there's

1922
01:37:26,680 --> 01:37:29,120
Speaker 7: two really great apps that I use. One is called

1923
01:37:29,160 --> 01:37:32,040
Speaker 7: the one SEC app. The other is called the Opal app,

1924
01:37:32,200 --> 01:37:35,160
Speaker 7: and the one SEC app actually gets really slows down,

1925
01:37:35,240 --> 01:37:37,479
Speaker 7: so if your kid opens an app, it doesn't just

1926
01:37:37,600 --> 01:37:39,600
Speaker 7: open the app. It actually creates a bit of a

1927
01:37:39,720 --> 01:37:42,360
Speaker 7: delay and gets your kid to really think about why

1928
01:37:42,400 --> 01:37:45,200
Speaker 7: they're opening that app and to answer that question, to

1929
01:37:45,320 --> 01:37:48,599
Speaker 7: build that speed bump or to slow that down before

1930
01:37:48,640 --> 01:37:51,760
Speaker 7: they're just mindlessly opening the platform. The Opal app is

1931
01:37:51,840 --> 01:37:55,280
Speaker 7: a great tool for both mobile and desktop that allows

1932
01:37:55,360 --> 01:37:58,640
Speaker 7: you to block certain apps at certain time of the

1933
01:37:58,720 --> 01:38:00,639
Speaker 7: day and make that routine so that you can wake

1934
01:38:00,760 --> 01:38:02,639
Speaker 7: up and count on the fact that all your social

1935
01:38:02,720 --> 01:38:04,519
Speaker 7: platforms will be blocked.

1936
01:38:05,360 --> 01:38:07,439
Speaker 13: So those are two tools that I really like to use.

1937
01:38:07,520 --> 01:38:10,000
Speaker 7: But lastly, you know, some of the simple things that

1938
01:38:10,080 --> 01:38:14,320
Speaker 7: you can do are hiding your social media apps far

1939
01:38:14,439 --> 01:38:16,519
Speaker 7: back in your phone if you have an iPhone, you know,

1940
01:38:16,600 --> 01:38:18,479
Speaker 7: putting as many of them as possible into one of

1941
01:38:18,520 --> 01:38:21,479
Speaker 7: those little square pods and putting that a couple uh

1942
01:38:21,600 --> 01:38:23,960
Speaker 7: slides back, so that you really have to think and

1943
01:38:24,080 --> 01:38:25,080
Speaker 7: you really have to ask.

1944
01:38:25,000 --> 01:38:27,439
Speaker 13: Yourself about why you're getting on your attack before you

1945
01:38:27,520 --> 01:38:27,720
Speaker 13: do it.

1946
01:38:28,520 --> 01:38:31,679
Speaker 1: Okay, So again, the apps are one sec oh any

1947
01:38:32,240 --> 01:38:36,280
Speaker 1: sack sec and then opal O p A L. And

1948
01:38:36,360 --> 01:38:38,040
Speaker 1: I'm looking at these and you know, I've covered tech

1949
01:38:38,120 --> 01:38:40,080
Speaker 1: for a while and I these are great. I mean

1950
01:38:40,120 --> 01:38:42,640
Speaker 1: they look like I love the idea, and I do

1951
01:38:43,040 --> 01:38:45,519
Speaker 1: one hundred percent agree. It's all about like, if you

1952
01:38:45,600 --> 01:38:47,880
Speaker 1: put these apps front and center on your phone, you

1953
01:38:47,920 --> 01:38:49,160
Speaker 1: know you're going to be on them a lot. You're

1954
01:38:49,160 --> 01:38:51,160
Speaker 1: going to be consuming them a lot because it's just

1955
01:38:51,200 --> 01:38:54,080
Speaker 1: when you're you know, you have a free minute, you're

1956
01:38:54,080 --> 01:38:57,280
Speaker 1: going to open them up. And that's just human nature. Okay.

1957
01:38:57,360 --> 01:39:03,640
Speaker 1: So you also have see the government intervention. So what

1958
01:39:03,960 --> 01:39:06,400
Speaker 1: specific kind of like changes would you like to see

1959
01:39:06,479 --> 01:39:08,519
Speaker 1: implemented for all this? Do you think it's a government thing.

1960
01:39:09,840 --> 01:39:12,880
Speaker 7: I mean, right now, we're basically giving kids keys to

1961
01:39:13,000 --> 01:39:15,240
Speaker 7: a car that haven't been tested or don't have a

1962
01:39:15,280 --> 01:39:18,360
Speaker 7: seat belt. So I think that if the average American

1963
01:39:18,439 --> 01:39:20,960
Speaker 7: team is going to be spending eight hours of their

1964
01:39:21,040 --> 01:39:23,800
Speaker 7: day behind the screen, there has to be some level

1965
01:39:23,840 --> 01:39:27,640
Speaker 7: of accountability in systems because right now there is no

1966
01:39:27,840 --> 01:39:31,400
Speaker 7: incentive for these companies to really build tech safer other

1967
01:39:31,560 --> 01:39:34,040
Speaker 7: than that maybe you know, they want to have brand

1968
01:39:34,080 --> 01:39:35,240
Speaker 7: trust with the next generation.

1969
01:39:35,439 --> 01:39:37,360
Speaker 13: But there needs to be some tracks and balances.

1970
01:39:37,479 --> 01:39:39,880
Speaker 7: And so, for example, one of the things that we

1971
01:39:40,000 --> 01:39:42,080
Speaker 7: worked on in California that just passed a couple of

1972
01:39:42,120 --> 01:39:47,799
Speaker 7: weeks ago, actually make social media platforms remove any sexual

1973
01:39:47,840 --> 01:39:51,519
Speaker 7: abuse content that's on the platform of minors. Fifty five

1974
01:39:51,600 --> 01:39:55,160
Speaker 7: percent of sex trafficking cases of adolescence in California happened

1975
01:39:55,160 --> 01:39:57,200
Speaker 7: through the Internet, and up until a couple of weeks ago,

1976
01:39:57,800 --> 01:40:00,360
Speaker 7: you know, that content was roaming freely. If any of

1977
01:40:00,400 --> 01:40:03,559
Speaker 7: that content was reported to the social platforms, they weren't

1978
01:40:03,600 --> 01:40:05,799
Speaker 7: required to do anything. But now they have to respond

1979
01:40:05,880 --> 01:40:08,599
Speaker 7: within thirty six hours. So that's just like one example.

1980
01:40:09,240 --> 01:40:12,240
Speaker 7: You would be I hope anyone hearing this horrified that

1981
01:40:12,600 --> 01:40:14,800
Speaker 7: it took twenty years to pass something like that. But

1982
01:40:14,880 --> 01:40:17,720
Speaker 7: that's really the state that we're in as we think

1983
01:40:17,720 --> 01:40:19,920
Speaker 7: about the future. What I believe we need to start

1984
01:40:20,000 --> 01:40:24,680
Speaker 7: doing is actually adding more agency into the algorithmic processes,

1985
01:40:24,840 --> 01:40:28,320
Speaker 7: especially for young people. So for example, if a young

1986
01:40:28,360 --> 01:40:30,719
Speaker 7: person is struggling with their mental health and they don't

1987
01:40:30,800 --> 01:40:35,479
Speaker 7: have and their entire feed is bad mental health and

1988
01:40:35,560 --> 01:40:38,280
Speaker 7: things that are triggering them, but you're never asked to

1989
01:40:38,360 --> 01:40:41,960
Speaker 7: refresh your interests once you've actually logged onto a social platform.

1990
01:40:42,400 --> 01:40:44,800
Speaker 7: So I would like the government to be able to

1991
01:40:44,880 --> 01:40:49,040
Speaker 7: empower these social platforms to allow more agency amongst consumers

1992
01:40:49,080 --> 01:40:51,360
Speaker 7: when it comes to the algorithm, And to be honest,

1993
01:40:51,400 --> 01:40:55,200
Speaker 7: I think it's a happy middle ground between completely restricting

1994
01:40:55,400 --> 01:40:59,800
Speaker 7: the design and also giving the users more agency on

1995
01:40:59,880 --> 01:41:02,759
Speaker 7: their experience. And then you know, just on the third side,

1996
01:41:02,920 --> 01:41:06,080
Speaker 7: I think we need to be investing in more research

1997
01:41:06,120 --> 01:41:09,120
Speaker 7: and the government does outside of the social media platforms.

1998
01:41:09,160 --> 01:41:12,400
Speaker 7: There's more money inside the platforms with neuroscientists that are

1999
01:41:12,439 --> 01:41:16,080
Speaker 7: hooking kids than there is money flowing into the researchers

2000
01:41:16,160 --> 01:41:19,680
Speaker 7: outside of the platforms. Really understanding the implications of what

2001
01:41:19,920 --> 01:41:22,799
Speaker 7: technology is doing to young people and all minds.

2002
01:41:22,880 --> 01:41:23,439
Speaker 8: For that matter.

2003
01:41:23,720 --> 01:41:26,280
Speaker 1: That's because the one side that they're investing in is

2004
01:41:26,320 --> 01:41:28,760
Speaker 1: the one that provides the returns with the cash that

2005
01:41:28,840 --> 01:41:31,720
Speaker 1: they make. And so, and by the way, I love

2006
01:41:31,800 --> 01:41:34,120
Speaker 1: the idea of sort of a reset button on the

2007
01:41:34,400 --> 01:41:38,560
Speaker 1: social media networks, like for Instagram, Facebook, Twitter, anything like

2008
01:41:38,680 --> 01:41:42,920
Speaker 1: TikTok YouTube like hey reset, reset my interests, let's start

2009
01:41:42,960 --> 01:41:45,760
Speaker 1: over here. Even the music services like that would be

2010
01:41:45,880 --> 01:41:48,519
Speaker 1: useful too. We only have a couple seconds here. Just

2011
01:41:48,840 --> 01:41:53,680
Speaker 1: how can parents spot this potential social media addiction or

2012
01:41:53,720 --> 01:41:54,639
Speaker 1: obsessive behavior?

2013
01:41:55,160 --> 01:41:59,320
Speaker 7: Yeah, so, problematic social media use typically is when your

2014
01:41:59,439 --> 01:42:02,360
Speaker 7: child is spending a lot of time alone, putting themselves

2015
01:42:02,400 --> 01:42:06,160
Speaker 7: in their room, replacing the basic human needs with screen time,

2016
01:42:06,840 --> 01:42:11,560
Speaker 7: showing signs withdrawals, almost like many mental illness symptoms. And

2017
01:42:11,760 --> 01:42:15,120
Speaker 7: so if your child is also visibly showing signs of

2018
01:42:15,200 --> 01:42:17,720
Speaker 7: distress when you remove their device, that's a sign that

2019
01:42:17,960 --> 01:42:19,240
Speaker 7: they probably have a problem.

2020
01:42:19,560 --> 01:42:22,439
Speaker 1: That's every kid, Larisa, We're gonna leave it there. And

2021
01:42:22,560 --> 01:42:24,439
Speaker 1: I don't say that lightly. I do think this is

2022
01:42:24,520 --> 01:42:26,880
Speaker 1: a major, major issue. And I'm not even sure as

2023
01:42:27,000 --> 01:42:30,000
Speaker 1: parents were equipped to necessarily handle all this. So thank

2024
01:42:30,040 --> 01:42:32,639
Speaker 1: you for your work with half the story the website.

2025
01:42:32,720 --> 01:42:35,880
Speaker 1: Half thestory Project dot Com. Thanks so much for joining

2026
01:42:35,920 --> 01:42:39,840
Speaker 1: me today. Thank you, Larisa May Coming up next, it's

2027
01:42:39,880 --> 01:42:43,960
Speaker 1: the feedback segment. Well, talk about everything that you sent

2028
01:42:44,040 --> 01:42:47,200
Speaker 1: me this week, the good, the bad, all the fun.

2029
01:42:48,080 --> 01:42:55,280
Speaker 1: You're listening to Rich on tech, Rich on tech, Rich

2030
01:42:55,360 --> 01:42:58,599
Speaker 1: Demiro here hanging out with you talking technology, closing out

2031
01:42:58,680 --> 01:43:02,320
Speaker 1: the show here, what a great show. I love the

2032
01:43:02,439 --> 01:43:05,680
Speaker 1: back and forth with you. That's the best part, not

2033
01:43:05,840 --> 01:43:08,759
Speaker 1: only the calls, but the emails, the tweets, the texts.

2034
01:43:09,120 --> 01:43:11,640
Speaker 1: Let's get through some news before we get to the

2035
01:43:11,680 --> 01:43:15,280
Speaker 1: feedback segment. Apple this week had a scary fast event.

2036
01:43:16,200 --> 01:43:21,000
Speaker 1: They announced the new generation M three chips, the three,

2037
01:43:21,080 --> 01:43:23,639
Speaker 1: the M three Pro, and the M three Max. These

2038
01:43:23,680 --> 01:43:26,760
Speaker 1: are all built using a three nanometer process. What does

2039
01:43:26,800 --> 01:43:31,160
Speaker 1: that mean, Well, they're faster and they're more efficient. So

2040
01:43:31,479 --> 01:43:34,240
Speaker 1: these things ever since Apple started making their own chips,

2041
01:43:34,280 --> 01:43:37,479
Speaker 1: they are just incredible. And this time around they include

2042
01:43:38,320 --> 01:43:41,479
Speaker 1: better support for like streaming video. So that means if

2043
01:43:41,520 --> 01:43:44,240
Speaker 1: you're watching a lot of YouTube or just any streaming,

2044
01:43:44,400 --> 01:43:47,360
Speaker 1: but I mean the websites that it supports, it will

2045
01:43:47,520 --> 01:43:49,600
Speaker 1: the battery will last even longer and it will be

2046
01:43:49,640 --> 01:43:53,000
Speaker 1: even more efficient. With that battery life is better too,

2047
01:43:54,040 --> 01:43:56,599
Speaker 1: up to twenty two hours now on the MacBook Pro,

2048
01:43:57,439 --> 01:43:59,559
Speaker 1: so that is quite incredible. So a couple of new

2049
01:43:59,600 --> 01:44:03,000
Speaker 1: computer they came out with these new chips. Let's start

2050
01:44:03,040 --> 01:44:06,640
Speaker 1: with the laptops MacBook Pro. They announced new fourteen and

2051
01:44:06,760 --> 01:44:09,320
Speaker 1: sixteen inch MacBook Pro models with the M three, M

2052
01:44:09,360 --> 01:44:12,439
Speaker 1: three Pro, and M three Max chips. They all have

2053
01:44:12,600 --> 01:44:16,960
Speaker 1: better performance over the previous chips. Of course, the M

2054
01:44:17,080 --> 01:44:19,720
Speaker 1: three fourteen inch starts at sixteen hundred, the M three

2055
01:44:19,800 --> 01:44:22,400
Speaker 1: Pro starts at nineteen ninety nine. M three Max starts

2056
01:44:22,400 --> 01:44:26,320
Speaker 1: at twenty five hundred dollars. They ship on November seventh,

2057
01:44:26,479 --> 01:44:30,840
Speaker 1: and they've got this new color, Space black, that is

2058
01:44:31,000 --> 01:44:35,280
Speaker 1: for the M three Pro Max models. So if you

2059
01:44:35,360 --> 01:44:38,240
Speaker 1: want a laptop that is space black, that's kind of cool.

2060
01:44:38,360 --> 01:44:40,960
Speaker 1: It's different, and I believe the last time they had

2061
01:44:41,120 --> 01:44:45,040
Speaker 1: a black laptop was like ten years ago or something

2062
01:44:45,120 --> 01:44:47,800
Speaker 1: like that. So they say the M three Max has

2063
01:44:47,880 --> 01:44:52,599
Speaker 1: eleven times faster performance than the Intel sixteen inch MacBook Pro.

2064
01:44:52,720 --> 01:44:55,479
Speaker 1: That's my old laptop which my son is still using,

2065
01:44:55,520 --> 01:44:58,120
Speaker 1: by the way, eleven times faster than that, that is

2066
01:44:58,240 --> 01:45:00,920
Speaker 1: just wild. Then they've got the new twenty four inch

2067
01:45:01,040 --> 01:45:05,160
Speaker 1: iMac with an M three Chip says it's two times

2068
01:45:05,240 --> 01:45:09,080
Speaker 1: faster than the M one iMac. So if you're looking

2069
01:45:09,080 --> 01:45:12,519
Speaker 1: at upgrade twice as fast, not too bad. Let's see

2070
01:45:12,640 --> 01:45:15,760
Speaker 1: two times faster, two and a half times faster than

2071
01:45:15,800 --> 01:45:18,760
Speaker 1: the twenty seven inch Intel Imax, which they didn't come

2072
01:45:18,760 --> 01:45:20,080
Speaker 1: out with the new twenty seven inch, which I know

2073
01:45:20,120 --> 01:45:21,519
Speaker 1: a lot of people are sad about. They want that

2074
01:45:21,600 --> 01:45:26,400
Speaker 1: bigger screen. This comes in seven colors, and let's see

2075
01:45:26,400 --> 01:45:29,519
Speaker 1: it now has Wi Fi six E, better Bluetooth, and

2076
01:45:29,720 --> 01:45:32,719
Speaker 1: up to four USBC Thunderbolt ports. It starts at twelve

2077
01:45:32,840 --> 01:45:34,679
Speaker 1: ninety nine. I'll just give you a word to the whys.

2078
01:45:35,240 --> 01:45:38,080
Speaker 1: Don't buy the base model of the iMac. It's usually

2079
01:45:38,280 --> 01:45:40,519
Speaker 1: better to get the one step up on that. A

2080
01:45:40,560 --> 01:45:45,200
Speaker 1: couple other things this week Zoomo Play, Xumo Play Play

2081
01:45:45,320 --> 01:45:47,880
Speaker 1: dot Zoomo dot com. I did not know about this service.

2082
01:45:48,280 --> 01:45:50,679
Speaker 1: I'm doing a story with Spectrum about their new Zoomo

2083
01:45:50,880 --> 01:45:53,600
Speaker 1: box and I stumbled upon this website. It's kind of

2084
01:45:53,600 --> 01:45:56,439
Speaker 1: like Pluto TV and all those free ad supported websites.

2085
01:45:56,479 --> 01:45:58,960
Speaker 1: You can watch two hundred and ninety channels and it

2086
01:45:59,000 --> 01:46:03,559
Speaker 1: does not require an account. Works on mobile devices, smart TVs, Roku, Fire, TV,

2087
01:46:03,680 --> 01:46:06,960
Speaker 1: whole bunch of stuff you can watch for free. Zuomo

2088
01:46:07,320 --> 01:46:10,200
Speaker 1: Play search it. It's pretty cool. I gotta say, it's

2089
01:46:10,240 --> 01:46:13,360
Speaker 1: like two B or Pluto, and it's just one more

2090
01:46:13,400 --> 01:46:16,040
Speaker 1: option for free stuff with all these streaming services costing

2091
01:46:16,120 --> 01:46:19,439
Speaker 1: more lately, Samsung, if you're thinking of getting the new phone,

2092
01:46:19,479 --> 01:46:21,800
Speaker 1: you might want to wait. S twenty four might come

2093
01:46:21,840 --> 01:46:25,400
Speaker 1: out even earlier this year. A new report from South

2094
01:46:25,479 --> 01:46:28,000
Speaker 1: Korea says Samsung's going to launch the Galaxy S twenty

2095
01:46:28,040 --> 01:46:33,160
Speaker 1: four on January seventeenth. Last year, it was February first.

2096
01:46:33,560 --> 01:46:36,200
Speaker 1: They just keep making this earlier and earlier every year,

2097
01:46:36,800 --> 01:46:40,439
Speaker 1: So January seventeenth the rumored launch event for the next

2098
01:46:41,080 --> 01:46:44,599
Speaker 1: S twenty four. This is their flagship phone, and supposedly

2099
01:46:44,600 --> 01:46:46,320
Speaker 1: it's going to have a titanium frame just like the

2100
01:46:46,360 --> 01:46:49,160
Speaker 1: iPhone fifteen Pro, and it's going to have a lot

2101
01:46:49,200 --> 01:46:54,400
Speaker 1: of AI features, so we'll see. And then finally, Apple Arcade.

2102
01:46:55,240 --> 01:46:57,960
Speaker 1: Eight new games coming to Apple Arcade this holiday season,

2103
01:46:58,000 --> 01:47:02,320
Speaker 1: including Disney Dreamlight, Valley Arcade, Football Manager twenty twenty four,

2104
01:47:02,400 --> 01:47:05,839
Speaker 1: Touch Sonic Dream Puzzles, and Dragons. There's gonna be updates

2105
01:47:06,400 --> 01:47:09,879
Speaker 1: and the app that I downloaded already, which is available

2106
01:47:09,960 --> 01:47:13,120
Speaker 1: if you pay for Apple Arcade is called Let's see

2107
01:47:13,120 --> 01:47:17,680
Speaker 1: what is this called? It's called oh not word knot,

2108
01:47:18,080 --> 01:47:19,439
Speaker 1: so I was already playing that. It's kind of like

2109
01:47:19,439 --> 01:47:21,400
Speaker 1: a little crossword puzzle game. So that's kind of fun.

2110
01:47:22,160 --> 01:47:25,519
Speaker 1: All right, Let's get to some feedback before the show ends.

2111
01:47:25,560 --> 01:47:25,720
Speaker 3: Here.

2112
01:47:27,680 --> 01:47:29,879
Speaker 1: Nonny says, hey, Rich, I just listened to your podcast,

2113
01:47:29,960 --> 01:47:32,280
Speaker 1: and if Seinfeld had a tech podcast, it would be you.

2114
01:47:33,680 --> 01:47:35,800
Speaker 1: I say that since you brought up how at the

2115
01:47:35,840 --> 01:47:37,800
Speaker 1: concert you went to, we all suspend the price of

2116
01:47:37,880 --> 01:47:40,160
Speaker 1: twenty two dollars beers and nine dollars pretzels. I really

2117
01:47:40,240 --> 01:47:43,040
Speaker 1: enjoy your rants and raves on my monologue. You're a

2118
01:47:43,120 --> 01:47:46,760
Speaker 1: great replacement. Thanks and keep up the good shows. Thank you,

2119
01:47:46,960 --> 01:47:52,120
Speaker 1: Nanny via Instagram. Appreciate that Demiro Seinfeld. I never thought

2120
01:47:52,160 --> 01:47:54,400
Speaker 1: of myself as Seinfeld, but I'll take it. I totally will.

2121
01:47:54,479 --> 01:47:58,040
Speaker 1: I totally have that sense of humor. Cassandra says, I

2122
01:47:58,320 --> 01:48:00,600
Speaker 1: truly enjoy listening to your show on set Saturdays on

2123
01:48:00,800 --> 01:48:03,200
Speaker 1: KFI AM six forty. It is such an informative and

2124
01:48:03,360 --> 01:48:05,639
Speaker 1: entertaining way to learn more about tech and the best

2125
01:48:05,680 --> 01:48:09,480
Speaker 1: ways to navigate through everyday issues. Cassandra, thank you. Cassandra

2126
01:48:10,160 --> 01:48:13,400
Speaker 1: and let's see. Oh and we'll end with a Karen

2127
01:48:13,600 --> 01:48:16,680
Speaker 1: or no, her name is Karen. Love your show, but

2128
01:48:16,840 --> 01:48:18,880
Speaker 1: heard your response to the person who wanted to use

2129
01:48:18,920 --> 01:48:22,360
Speaker 1: the bark stopping gadget on our neighbor's dogs. Sadly, speaking

2130
01:48:22,400 --> 01:48:25,240
Speaker 1: with your neighbor first can often backfire with them getting

2131
01:48:25,280 --> 01:48:28,800
Speaker 1: totally aggressive and combat combative. Both of my kids have

2132
01:48:28,840 --> 01:48:31,040
Speaker 1: neighbors with horrible barking dogs. They tried one of these

2133
01:48:31,080 --> 01:48:34,960
Speaker 1: gadgets and they totally worked brilliantly. I would just say,

2134
01:48:35,520 --> 01:48:38,160
Speaker 1: you know, talk to someone that knows something about animals,

2135
01:48:38,200 --> 01:48:40,800
Speaker 1: because I don't know how safe these things are. All right,

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01:48:41,640 --> 01:48:42,960
Speaker 1: if you can believe it, that's going to do it.

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01:48:43,000 --> 01:48:44,639
Speaker 1: For this episode of the show. You can find links

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Speaker 1: to everything I mentioned on my website. Just go to

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01:48:46,479 --> 01:48:49,000
Speaker 1: rich on tech dot tv. You can find me on

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01:48:49,120 --> 01:48:54,439
Speaker 1: social media at rich on tech. Next week we'll talk Apple,

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01:48:54,479 --> 01:48:57,519
Speaker 1: we'll talk Amazon and some new cars. Thanks so much

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01:48:57,560 --> 01:48:59,320
Speaker 1: for listening. There are so many ways you can spend

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01:48:59,360 --> 01:49:01,720
Speaker 1: your time. I do appreciate you spending it right here

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01:49:01,760 --> 01:49:04,040
Speaker 1: with me. My name is rich Tdimiro. I will talk

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Speaker 1: to you real soon.