1 00:00:00,320 --> 00:00:02,600 Speaker 1: Ron Anian. Some ways at the shop, you just say 2 00:00:02,640 --> 00:00:04,920 Speaker 1: to yourself, how did I get into this situation? I 3 00:00:05,000 --> 00:00:06,960 Speaker 1: started out wanting to work on cars, and now it's 4 00:00:06,960 --> 00:00:23,119 Speaker 1: just it's just snowballed down hill. That car Doctor, this 5 00:00:23,320 --> 00:00:27,080 Speaker 1: noise is bothersome, and this noise puts you one brick 6 00:00:27,120 --> 00:00:29,720 Speaker 1: away from going what am I driving this thing for? 7 00:00:29,880 --> 00:00:32,600 Speaker 1: If anything else goes wrong with it? Welcome to the 8 00:00:32,720 --> 00:00:37,480 Speaker 1: radio home of ron Andanian, the Car Doctor. Since this 9 00:00:37,640 --> 00:00:40,760 Speaker 1: is where car owners the world overturned to for their 10 00:00:40,840 --> 00:00:45,000 Speaker 1: definitive opinion on automotive repair. If your mechanics giving you 11 00:00:45,080 --> 00:00:47,840 Speaker 1: a busy signal, pick up the phone and call in 12 00:00:48,240 --> 00:00:50,720 Speaker 1: the garage to orders are open, but I am here 13 00:00:50,760 --> 00:00:54,280 Speaker 1: to take your calls at eight five five six and 14 00:00:54,360 --> 00:01:00,960 Speaker 1: now he running. I want to talk to you about 15 00:01:01,000 --> 00:01:04,440 Speaker 1: how attached two cars you really are and you may 16 00:01:04,440 --> 00:01:06,440 Speaker 1: not realize it. Hello and welcome Ronanini in the Car 17 00:01:06,520 --> 00:01:10,560 Speaker 1: Doctor zero nine nine zero zero, the Car Doctor's phone number, 18 00:01:10,560 --> 00:01:12,360 Speaker 1: getting and talk to me. You've got a car problem, 19 00:01:12,360 --> 00:01:14,959 Speaker 1: car question, whatever it might be, and that together we'll 20 00:01:15,000 --> 00:01:16,680 Speaker 1: solve it. I'll explain it to you in a simple, 21 00:01:16,760 --> 00:01:20,120 Speaker 1: easy to understand and manner and you can get your 22 00:01:20,160 --> 00:01:21,800 Speaker 1: car back on the road or down and talk to 23 00:01:21,840 --> 00:01:23,800 Speaker 1: your mechanic if you've got a problem. This is the 24 00:01:23,800 --> 00:01:27,800 Speaker 1: place to come. Car Doctor Show dot com is our website. 25 00:01:27,800 --> 00:01:30,120 Speaker 1: You can also find more information there as far as affiliates. 26 00:01:30,160 --> 00:01:32,880 Speaker 1: Tune in dot com and there's also a podcast to 27 00:01:32,920 --> 00:01:36,560 Speaker 1: download via I heart and iTunes dot com. I want 28 00:01:36,560 --> 00:01:38,160 Speaker 1: to show you how attached to your car you are. 29 00:01:38,480 --> 00:01:42,080 Speaker 1: Maybe you don't even realize it. We had a customer 30 00:01:42,120 --> 00:01:47,200 Speaker 1: walk into the shop this week. Two thousand five is Suzu, 31 00:01:48,200 --> 00:01:50,320 Speaker 1: as Suzu hasn't been made in this are sold in 32 00:01:50,360 --> 00:01:52,880 Speaker 1: this country since two thousand nine. That's when they left 33 00:01:52,880 --> 00:01:55,880 Speaker 1: the market. So here's a gentleman driving a car that's 34 00:01:56,680 --> 00:01:59,440 Speaker 1: uh six and a half, almost seven model years from 35 00:01:59,520 --> 00:02:04,480 Speaker 1: last perduction and ten years in terms of Jim looking 36 00:02:04,480 --> 00:02:07,720 Speaker 1: for replacement parts. It seems he'd been driving this car 37 00:02:07,800 --> 00:02:09,560 Speaker 1: for three years now. Check engine light has been on, 38 00:02:09,800 --> 00:02:12,080 Speaker 1: and the last mechanic he took it to two years ago. 39 00:02:12,560 --> 00:02:15,000 Speaker 1: Somehow finialed it through inspection, and I kind of think 40 00:02:15,000 --> 00:02:17,200 Speaker 1: I know what he did. He probably cleared the codes, 41 00:02:17,280 --> 00:02:20,160 Speaker 1: ran it until the monitors were complete, and he got 42 00:02:20,240 --> 00:02:22,040 Speaker 1: enough of them to run and he was able to 43 00:02:22,080 --> 00:02:24,120 Speaker 1: take it the state inspection in New Jersey. Yeah, it's 44 00:02:24,120 --> 00:02:27,120 Speaker 1: a workaround. You can cheat the system and it happens. 45 00:02:26,680 --> 00:02:29,239 Speaker 1: It it works. You know, you have to ask yourself 46 00:02:29,240 --> 00:02:31,839 Speaker 1: how many cars are passing on one monitor only? And um, 47 00:02:32,040 --> 00:02:34,280 Speaker 1: that's the case where this worked and it got him through. 48 00:02:34,760 --> 00:02:37,440 Speaker 1: So he's been driving around, in my opinion, educated guests 49 00:02:37,440 --> 00:02:39,480 Speaker 1: with the check engine line on for another two years 50 00:02:39,919 --> 00:02:42,760 Speaker 1: and now he wants it fixed. So he came in. 51 00:02:42,919 --> 00:02:45,280 Speaker 1: He wants to have the conversation at the counter. Hey, um, 52 00:02:45,360 --> 00:02:48,120 Speaker 1: you know what can you do for me? Easy answer, 53 00:02:48,400 --> 00:02:53,440 Speaker 1: not much, reason being can't get parts. And I ran 54 00:02:53,480 --> 00:02:55,760 Speaker 1: the drill through with him and I explained to him, 55 00:02:55,800 --> 00:02:57,440 Speaker 1: you know, if I want to go buy a Suxo parts, 56 00:02:57,440 --> 00:03:00,040 Speaker 1: I have to find the Susoo dealer, which, uh, you know, 57 00:03:00,200 --> 00:03:03,720 Speaker 1: that's like hoping there's signs of intelligence in Washington and 58 00:03:03,919 --> 00:03:07,720 Speaker 1: you've got to look for that and from that point, 59 00:03:07,800 --> 00:03:11,280 Speaker 1: go down, pay for the parts, wait for the parts 60 00:03:11,280 --> 00:03:13,280 Speaker 1: to show up. You can't say, well, I paid for Monday, 61 00:03:13,280 --> 00:03:15,160 Speaker 1: I expected to be here Wednesday. When they get here, 62 00:03:15,200 --> 00:03:17,880 Speaker 1: they get here, and then hopefully when you go down 63 00:03:17,919 --> 00:03:19,400 Speaker 1: and you pay for those parts, you pick up those 64 00:03:19,400 --> 00:03:23,639 Speaker 1: parts you paid for they're right, and if they're not, well, 65 00:03:24,240 --> 00:03:26,600 Speaker 1: you can try again. Just get your check book out, 66 00:03:26,639 --> 00:03:29,360 Speaker 1: pay for some more parts or some more parts, and 67 00:03:29,760 --> 00:03:34,320 Speaker 1: maybe it'll work. That's the best that's the worst case scenario. Well, 68 00:03:34,360 --> 00:03:36,280 Speaker 1: I don't know if that's the worst or best case scenario, 69 00:03:36,440 --> 00:03:37,800 Speaker 1: because on the other side of that is if you 70 00:03:37,840 --> 00:03:40,280 Speaker 1: put the parts on and they don't fit, don't work, 71 00:03:40,840 --> 00:03:43,360 Speaker 1: or they require any kind of a warranty six months 72 00:03:43,360 --> 00:03:46,480 Speaker 1: to a year down the line, Uh, there aren't any. 73 00:03:47,040 --> 00:03:48,920 Speaker 1: And I explained all this to him, just like I'm 74 00:03:48,960 --> 00:03:50,600 Speaker 1: explaining it to you. And I looked at him and 75 00:03:50,600 --> 00:03:52,520 Speaker 1: I said, why would anybody want to work on that? 76 00:03:53,840 --> 00:03:55,320 Speaker 1: And he looked at me and he said, but what 77 00:03:55,360 --> 00:03:58,680 Speaker 1: am I gonna do with the car? It runs perfectly otherwise. Well, 78 00:03:58,720 --> 00:04:01,040 Speaker 1: first of all, just so we're all in the same 79 00:04:01,080 --> 00:04:03,480 Speaker 1: playing field, any car driving around with a check engine 80 00:04:03,560 --> 00:04:05,760 Speaker 1: light for the last two years is not perfect. Believe me, 81 00:04:05,800 --> 00:04:09,240 Speaker 1: Manufacturers didn't design cars for check engine lights to be 82 00:04:09,280 --> 00:04:12,000 Speaker 1: on and go. It's just a it's it's it's a 83 00:04:12,000 --> 00:04:16,240 Speaker 1: flaw in the system. It's not necessary manufacturers designed cars 84 00:04:16,240 --> 00:04:18,919 Speaker 1: to operate as designed and required by the limits of 85 00:04:18,920 --> 00:04:20,800 Speaker 1: the law. Because it's all about the law in terms 86 00:04:20,800 --> 00:04:23,840 Speaker 1: of how an honorabile is created to meet emissions requirements, 87 00:04:24,520 --> 00:04:26,240 Speaker 1: and explained to them, I said, yeah, but what else 88 00:04:26,240 --> 00:04:28,640 Speaker 1: are you gonna do with it? You're driving something you 89 00:04:28,720 --> 00:04:31,960 Speaker 1: can't get parts for. You're in the same boat as 90 00:04:31,960 --> 00:04:36,160 Speaker 1: Saturn owners. You're in the same boat as Saab owners 91 00:04:37,000 --> 00:04:39,560 Speaker 1: and so many other car companies that just in the 92 00:04:39,640 --> 00:04:43,760 Speaker 1: last five years have gone out of business. Now you 93 00:04:43,760 --> 00:04:45,480 Speaker 1: can make the argument, yeah, you can get parts for 94 00:04:45,560 --> 00:04:47,360 Speaker 1: a Sab, You can get parts for a Saturn. Good 95 00:04:47,440 --> 00:04:49,680 Speaker 1: luck with that, especially when you want to expect him 96 00:04:49,680 --> 00:04:52,320 Speaker 1: on a regular, steady basis. It becomes much more difficult 97 00:04:52,480 --> 00:04:58,120 Speaker 1: over time. And I thought about this and I said, yet, 98 00:04:58,160 --> 00:05:02,240 Speaker 1: people will stand by a Susu and just I want 99 00:05:02,240 --> 00:05:05,520 Speaker 1: to continue to drive it, whereas I, well, I would 100 00:05:05,560 --> 00:05:07,240 Speaker 1: have just gotten rid of it because I figured by 101 00:05:07,279 --> 00:05:09,880 Speaker 1: now Joe Susa was lying to me. Anyway, Remember Joe 102 00:05:09,960 --> 00:05:12,599 Speaker 1: Susa and the TV commercials, Yeah, go, Joe is Suzu. 103 00:05:13,160 --> 00:05:16,240 Speaker 1: Where is he now? So Joe's lying on the beach somewhere, 104 00:05:16,279 --> 00:05:20,280 Speaker 1: retired because the company is out of business. And I 105 00:05:20,360 --> 00:05:25,760 Speaker 1: thought about Volkswagen this week, and I said, Volkswagen, who 106 00:05:25,800 --> 00:05:28,360 Speaker 1: got caught with their hand, not only in the cookie jar. 107 00:05:28,640 --> 00:05:31,160 Speaker 1: They swiped the cookie jar convinced us there were still 108 00:05:31,240 --> 00:05:33,359 Speaker 1: cookies there. Hell, they convinced us there was still a 109 00:05:33,360 --> 00:05:39,480 Speaker 1: cookie jar there. And people are still standing by Volkswagen, going, 110 00:05:39,520 --> 00:05:42,719 Speaker 1: I love my Volkswagen. Really, you love a car that 111 00:05:42,880 --> 00:05:46,520 Speaker 1: pollutes more than legally allowed so many times, so much 112 00:05:46,520 --> 00:05:49,719 Speaker 1: of a percentage more, and you're still gonna stand behind it. 113 00:05:51,279 --> 00:05:55,520 Speaker 1: And that led me to believe that you're all just 114 00:05:55,760 --> 00:06:00,320 Speaker 1: emotionally attached to cars without realizing it, that emotions still 115 00:06:00,320 --> 00:06:04,920 Speaker 1: play such a big part in an automobile. And yet 116 00:06:05,839 --> 00:06:08,719 Speaker 1: you talk to anybody that's driving a Toyota today and 117 00:06:08,720 --> 00:06:10,680 Speaker 1: they and you're ask him what were they driving before this, 118 00:06:10,760 --> 00:06:13,400 Speaker 1: and they said, well, I had an eight two Buick 119 00:06:13,440 --> 00:06:15,040 Speaker 1: Park EV and you can just put your hand up 120 00:06:15,040 --> 00:06:17,680 Speaker 1: and go stop right there. I know the rest of 121 00:06:17,680 --> 00:06:21,839 Speaker 1: the story because that at two Buick Park have had 122 00:06:21,880 --> 00:06:24,520 Speaker 1: a transmission problem and it was fixed three times, and 123 00:06:24,560 --> 00:06:27,280 Speaker 1: because General Motors didn't make tour converters right I think 124 00:06:27,320 --> 00:06:29,640 Speaker 1: for five or ten years. It seems like they had 125 00:06:29,640 --> 00:06:33,000 Speaker 1: all kinds of problems in the eighties with transmissions that 126 00:06:33,600 --> 00:06:36,960 Speaker 1: nobody wants to go back to GM. And I'm not 127 00:06:37,000 --> 00:06:39,480 Speaker 1: saying you should. I'm just saying that it seems like 128 00:06:39,640 --> 00:06:43,000 Speaker 1: we hold grudges against some companies regardless they just can't 129 00:06:43,040 --> 00:06:45,599 Speaker 1: get out of the doghouse, and others we put on 130 00:06:45,640 --> 00:06:48,920 Speaker 1: a platform. And the only logical conclusion I can come 131 00:06:48,920 --> 00:06:51,800 Speaker 1: to is it's a motion. It's got to be a 132 00:06:51,839 --> 00:06:55,080 Speaker 1: motion because it's not clear cut thinking. The guy at 133 00:06:55,120 --> 00:06:57,000 Speaker 1: the SUSU ended up saying to me, hey, you know, 134 00:06:57,040 --> 00:06:58,680 Speaker 1: I guess I gotta go find a mechanic that can 135 00:06:58,680 --> 00:07:00,400 Speaker 1: work on it. And I said, well, I gonna work 136 00:07:00,400 --> 00:07:02,599 Speaker 1: on it. I just can't get parts, and if you 137 00:07:02,640 --> 00:07:04,240 Speaker 1: get me parts, I'll be glad to fix it because 138 00:07:04,240 --> 00:07:06,680 Speaker 1: I've actually got dealer level scan tool for NISUSU. I 139 00:07:06,680 --> 00:07:08,920 Speaker 1: don't know why. I think it kind of snuck by 140 00:07:08,960 --> 00:07:10,080 Speaker 1: me and I figured out I might as well have 141 00:07:10,120 --> 00:07:12,520 Speaker 1: one of these two collect all six. You know, he 142 00:07:12,560 --> 00:07:15,280 Speaker 1: who goes to the grave with the most toys wins. 143 00:07:15,320 --> 00:07:21,000 Speaker 1: But the reality of all this and my point, all 144 00:07:21,040 --> 00:07:25,400 Speaker 1: cars have a finite life, and at some point you 145 00:07:25,520 --> 00:07:28,080 Speaker 1: may not have an option of when to give up 146 00:07:28,080 --> 00:07:31,640 Speaker 1: the car. The manufacturer of that vehicle may make that 147 00:07:31,720 --> 00:07:36,560 Speaker 1: decision for you, and it's just as dangerous as when 148 00:07:36,560 --> 00:07:39,200 Speaker 1: a mechanic says to you, Hey, this car is a 149 00:07:39,200 --> 00:07:41,480 Speaker 1: big pit. We're gonna throw money, and then you go, nope, 150 00:07:41,520 --> 00:07:44,640 Speaker 1: I want to fix it. That's just as dangerous as 151 00:07:44,640 --> 00:07:47,320 Speaker 1: when when a car company says we're no longer going 152 00:07:47,360 --> 00:07:50,040 Speaker 1: to sell cars here in the States for whatever reason, 153 00:07:50,520 --> 00:07:52,440 Speaker 1: and parts are only going to be available on a 154 00:07:52,480 --> 00:07:55,360 Speaker 1: limited basis. That's the time to head for the door, 155 00:07:55,440 --> 00:07:59,320 Speaker 1: folks and run, don't walk. Hello and welcome Ron and 156 00:07:59,400 --> 00:08:02,040 Speaker 1: any in the car doctor phone numbers eight five zero 157 00:08:02,200 --> 00:08:04,760 Speaker 1: nine zero zero to take your calls and answer your questions. 158 00:08:05,080 --> 00:08:07,160 Speaker 1: Some real life look from the repair shop. That's how 159 00:08:07,200 --> 00:08:09,480 Speaker 1: I see it. I'm sorry, I'm not trying to insult anybody, 160 00:08:09,520 --> 00:08:12,400 Speaker 1: but you know what you gotta face reality, Cars today 161 00:08:12,800 --> 00:08:17,880 Speaker 1: have really become a consumable commodity. They're just giant toasters 162 00:08:18,400 --> 00:08:20,360 Speaker 1: and some of them have more wheels on them, more 163 00:08:20,400 --> 00:08:23,080 Speaker 1: electronics on them than others. But they're just giant appliances 164 00:08:23,440 --> 00:08:25,800 Speaker 1: that you're gonna start throwing away on a regular basis. 165 00:08:26,280 --> 00:08:28,200 Speaker 1: And we can see the handwriting on the wall as 166 00:08:28,240 --> 00:08:30,240 Speaker 1: far as where all this is going down. Around the 167 00:08:30,240 --> 00:08:31,880 Speaker 1: bottom of the hour, we're gonna talk to the folks 168 00:08:31,920 --> 00:08:34,680 Speaker 1: from all data, some new information about what all data 169 00:08:34,720 --> 00:08:37,000 Speaker 1: brings to the marketplace, as far as information for both 170 00:08:37,040 --> 00:08:39,760 Speaker 1: you to do it yourselfer or the consumer that maybe 171 00:08:39,760 --> 00:08:41,720 Speaker 1: owns a vehicle you're looking for a way to get 172 00:08:41,720 --> 00:08:44,719 Speaker 1: access to technical service bulletins and things like that. We'll 173 00:08:44,760 --> 00:08:46,839 Speaker 1: be talking to them. We are giving away in O'reilliot 174 00:08:46,840 --> 00:08:49,240 Speaker 1: to parts fifty dollar gift card this hour. We tried 175 00:08:49,280 --> 00:08:50,920 Speaker 1: to do it last hour, but we just plumb ran 176 00:08:50,960 --> 00:08:52,679 Speaker 1: out of time there was so much going on. We 177 00:08:52,720 --> 00:08:55,320 Speaker 1: will do that this hour fast, Harry shaking his head. 178 00:08:55,360 --> 00:08:57,480 Speaker 1: He is the judge in this, so we'll leave that 179 00:08:57,559 --> 00:08:59,960 Speaker 1: up to him. Decision of the judge's finals. So being 180 00:09:00,000 --> 00:09:01,400 Speaker 1: it's too fast, Harry, when you give him a call, 181 00:09:01,559 --> 00:09:04,800 Speaker 1: the phone numbers eight five five five six zero nine 182 00:09:04,600 --> 00:09:07,040 Speaker 1: nine zero zero. I'm running in the car doctor, and 183 00:09:07,040 --> 00:09:26,360 Speaker 1: we'll be back right after this. From the streets. You're 184 00:09:26,400 --> 00:09:39,840 Speaker 1: in the mist Welcome back the car doctor, rolling along 185 00:09:39,840 --> 00:09:43,079 Speaker 1: the sturdy five zero nine nine zero zero. Keeping on. 186 00:09:43,200 --> 00:09:45,080 Speaker 1: We're giving way in a fifty dollar gift card for 187 00:09:45,120 --> 00:09:48,200 Speaker 1: O'Reilly Oto parts this hour. Good for anything in O'Reilly 188 00:09:48,240 --> 00:09:51,400 Speaker 1: and when you're thinking about getting your vehicle shaped up 189 00:09:51,400 --> 00:09:53,320 Speaker 1: Orailly Oto Parts I should say, when you're thinking about 190 00:09:53,320 --> 00:09:55,600 Speaker 1: getting your vehicles shaped up, remember that's the place to 191 00:09:55,640 --> 00:09:59,520 Speaker 1: go for battery shocks, tires or not tires, battery shocks, 192 00:10:00,080 --> 00:10:02,800 Speaker 1: and all sorts of maintenance items for your vehicle from 193 00:10:02,840 --> 00:10:04,840 Speaker 1: all points in between. Let's go over and talk to 194 00:10:04,920 --> 00:10:08,720 Speaker 1: Evan in May two thousand seven, Mercury Mountaineer and see 195 00:10:08,760 --> 00:10:12,240 Speaker 1: what's going on here? Hey? Even what's going on? Not much? Run? 196 00:10:12,280 --> 00:10:15,400 Speaker 1: How are you all right, sir? How can I help you? Well? 197 00:10:15,440 --> 00:10:18,760 Speaker 1: I have an OD seven Mercury Mountaineer, and every morning, 198 00:10:18,760 --> 00:10:21,600 Speaker 1: after stopping from my morning coffee, about a minute later, 199 00:10:21,679 --> 00:10:24,880 Speaker 1: I noticed my cooling temperature skyrockets for about ten to 200 00:10:24,960 --> 00:10:29,520 Speaker 1: fifteen seconds, and then it turns back to normal, and 201 00:10:29,559 --> 00:10:33,160 Speaker 1: I'm on my way. Okay, So you know a couple 202 00:10:33,200 --> 00:10:36,440 Speaker 1: of things, you know when you see this happen, You're 203 00:10:36,480 --> 00:10:39,560 Speaker 1: you're parked, and its spikes and then it comes back 204 00:10:39,559 --> 00:10:44,440 Speaker 1: to normal. No, it's fine. When I'm part and I 205 00:10:44,559 --> 00:10:48,360 Speaker 1: take off, and about half a mile down the road, 206 00:10:48,920 --> 00:10:53,640 Speaker 1: it's skyrockets, I slow down and about ten seconds later 207 00:10:53,679 --> 00:10:56,720 Speaker 1: it returns and I'm back on the road. What do 208 00:10:56,720 --> 00:10:58,679 Speaker 1: you when you say skyrocket? Evan? What do you mean 209 00:10:58,720 --> 00:11:02,240 Speaker 1: by skyrocket as an approach to the red. It goes 210 00:11:02,320 --> 00:11:07,440 Speaker 1: right into the red. Okay, So how long have you 211 00:11:07,480 --> 00:11:10,439 Speaker 1: been running the vehicle prior to that happening? Five minutes, 212 00:11:10,520 --> 00:11:16,280 Speaker 1: three minutes, ten minutes, five minutes. Okay? Has anybody watched 213 00:11:16,280 --> 00:11:18,280 Speaker 1: this with a scan tool to see where the temperature 214 00:11:18,320 --> 00:11:23,760 Speaker 1: actually goes? See? My, my, my, My question in my 215 00:11:23,840 --> 00:11:27,040 Speaker 1: mind is is it changing too fast to be real? 216 00:11:28,400 --> 00:11:31,319 Speaker 1: Is it? Is it? Yeah? And that's what it sounds 217 00:11:31,360 --> 00:11:35,960 Speaker 1: like because quite frankly, if the vehicle was actually going 218 00:11:36,120 --> 00:11:42,720 Speaker 1: into the red and overheating, it should set some sort 219 00:11:42,880 --> 00:11:45,720 Speaker 1: of a temperature fault code in in the vehicle as 220 00:11:45,760 --> 00:11:48,840 Speaker 1: far as check engine lights concerned in a lot of cases. 221 00:11:49,240 --> 00:11:52,520 Speaker 1: So I would just be mindful, you know, to look 222 00:11:52,600 --> 00:11:54,920 Speaker 1: at this with a scan tool and just watch it. 223 00:11:54,679 --> 00:11:58,000 Speaker 1: Is it a Is it a real number? Because if 224 00:11:58,000 --> 00:12:01,440 Speaker 1: it's not. If it's not, then I'm gonna talk about 225 00:12:01,520 --> 00:12:04,000 Speaker 1: and start to think about do I have a problem 226 00:12:04,080 --> 00:12:10,280 Speaker 1: with a cooling sensor hitting that point in its temperature cycle? 227 00:12:10,760 --> 00:12:13,079 Speaker 1: You know it's it reads, It reads good from a 228 00:12:13,160 --> 00:12:17,600 Speaker 1: hundred hundred one to three, it gets a good hundred 229 00:12:17,720 --> 00:12:22,800 Speaker 1: forty four, good hundred forty five, good hunty boying and 230 00:12:22,880 --> 00:12:25,840 Speaker 1: it just spikes, It just loses connectivity. There's an internal 231 00:12:25,880 --> 00:12:27,760 Speaker 1: problem in the center. And I'm not saying it is, 232 00:12:27,880 --> 00:12:30,720 Speaker 1: but it's a real world glitch. If that it's consistent. 233 00:12:31,320 --> 00:12:34,000 Speaker 1: And when it happens that the vehicle gets to that 234 00:12:34,080 --> 00:12:37,880 Speaker 1: particular cycle or point in it's warm up and all 235 00:12:37,920 --> 00:12:41,520 Speaker 1: of a sudden, descending unit spikes for some reason, perhaps 236 00:12:41,520 --> 00:12:44,840 Speaker 1: there's an internal fault with it. Now if it turns out, 237 00:12:44,880 --> 00:12:47,760 Speaker 1: if it turns out that, you know, the engine doesn't spike, 238 00:12:48,160 --> 00:12:50,320 Speaker 1: but the gauge does, and then we've got to start 239 00:12:50,360 --> 00:12:55,559 Speaker 1: to think about sending unit or gauge itself. Okay, And 240 00:12:55,960 --> 00:12:59,480 Speaker 1: you know, keep in mind that that dash cluster you're 241 00:12:59,520 --> 00:13:03,120 Speaker 1: looking in your mind. You know that's mechanical, that's all. 242 00:13:03,320 --> 00:13:06,560 Speaker 1: But that's all stepper motors. That's a little electric a 243 00:13:06,679 --> 00:13:09,960 Speaker 1: C motors that are commanded and controlled, and you know 244 00:13:10,000 --> 00:13:11,560 Speaker 1: there could be a glitch in one of those. So 245 00:13:11,640 --> 00:13:13,800 Speaker 1: now the determination has to be is this a cluster 246 00:13:13,920 --> 00:13:18,920 Speaker 1: problem or ascending unit problem? The first and foremost concern 247 00:13:19,480 --> 00:13:23,760 Speaker 1: has to be is this a real temperature change or not? 248 00:13:25,000 --> 00:13:27,280 Speaker 1: All right, and then you can make a decision on 249 00:13:27,320 --> 00:13:29,760 Speaker 1: a two thousand, seven seven eight year old vehicle. How 250 00:13:29,800 --> 00:13:31,160 Speaker 1: deep do you want to get into it? But my 251 00:13:31,240 --> 00:13:34,040 Speaker 1: concern is if it's really spiking and running that hot, 252 00:13:35,080 --> 00:13:37,040 Speaker 1: then I don't want to see your ruin the engine 253 00:13:37,080 --> 00:13:39,280 Speaker 1: over something that's that that might be a problem. So 254 00:13:39,320 --> 00:13:41,560 Speaker 1: you want to get that part of it checked out. 255 00:13:41,760 --> 00:13:44,360 Speaker 1: Does that make sense? All right? Listen, hen, I'll tell 256 00:13:44,360 --> 00:13:46,559 Speaker 1: you what. Stay on the line. Harry has decided that 257 00:13:46,600 --> 00:13:48,840 Speaker 1: you're gonna be your fifty dollar gift card or Rallioto 258 00:13:48,840 --> 00:13:52,880 Speaker 1: parts winner this week. So you're very welcome, sir, and 259 00:13:52,920 --> 00:13:55,240 Speaker 1: to keep a Rallioto parts in mind for any of 260 00:13:55,240 --> 00:13:59,160 Speaker 1: your vehicle maintenance needs as well as anything repair from offender, 261 00:13:59,200 --> 00:14:02,280 Speaker 1: defender and door to or think O'hillyota parts. Stand the line, Harry, 262 00:14:02,320 --> 00:14:05,200 Speaker 1: I'll get your information and get your squared away. Let's 263 00:14:05,200 --> 00:14:08,160 Speaker 1: go over and talk to Ted Lacrosse, Wisconsin and see 264 00:14:08,200 --> 00:14:10,960 Speaker 1: what's going on here Toyota Highlander. Right Ted, you're at 265 00:14:11,000 --> 00:14:13,959 Speaker 1: the car doctor. How can I help? Sir? Hi? I 266 00:14:14,120 --> 00:14:17,760 Speaker 1: enjoy yourself? Thank you. Um So, I was on vacation 267 00:14:17,840 --> 00:14:22,520 Speaker 1: last week and uh we were in Arizona. We were 268 00:14:22,720 --> 00:14:25,240 Speaker 1: visiting the Grand Canyon and on the way back in 269 00:14:25,280 --> 00:14:28,560 Speaker 1: the evening, a light came on and said that, um, 270 00:14:28,800 --> 00:14:32,440 Speaker 1: maintenance is required on the car. So I uh. In 271 00:14:32,480 --> 00:14:36,200 Speaker 1: the morning, I called the Toyota dealership in Tonos and 272 00:14:36,200 --> 00:14:37,960 Speaker 1: and asked them if they could take a look at it. 273 00:14:38,040 --> 00:14:40,360 Speaker 1: They said it's just an oil change, and I asked 274 00:14:40,360 --> 00:14:41,520 Speaker 1: them if they'd be able to do it, I may 275 00:14:41,520 --> 00:14:43,720 Speaker 1: as well just get it done, and they said they 276 00:14:43,720 --> 00:14:46,920 Speaker 1: could fit me in. So I went over. And then 277 00:14:46,960 --> 00:14:51,080 Speaker 1: they told me that also retire rotation, you know, was 278 00:14:51,120 --> 00:14:52,880 Speaker 1: to do so and so we may as well take 279 00:14:52,920 --> 00:14:55,240 Speaker 1: care of that too. Well. Anyway, they did everything for me. 280 00:14:55,600 --> 00:14:59,040 Speaker 1: They even watched the car when when I left there. Um, 281 00:14:59,200 --> 00:15:02,080 Speaker 1: we're driving act and I happen to notice a slight 282 00:15:02,120 --> 00:15:05,720 Speaker 1: pulse in the brake and you know, some kind of odd. 283 00:15:05,840 --> 00:15:11,760 Speaker 1: But then in Nebraska there was a pretty bad something wobbling. 284 00:15:12,880 --> 00:15:15,400 Speaker 1: Stop the car, looked to car over, didn't see anything, 285 00:15:15,480 --> 00:15:18,640 Speaker 1: took off again, it was still there. Um, I stopped 286 00:15:18,640 --> 00:15:21,520 Speaker 1: the car again, we talked about it. I got out 287 00:15:21,520 --> 00:15:23,400 Speaker 1: and I was looking at the wheels and I noticed 288 00:15:23,440 --> 00:15:28,160 Speaker 1: the left front tire was almost falling off. Right, that's 289 00:15:28,160 --> 00:15:29,920 Speaker 1: one of the cars they just had rotated. That's one 290 00:15:29,920 --> 00:15:31,640 Speaker 1: of the wheels they had off. They rotated the tires 291 00:15:31,760 --> 00:15:37,240 Speaker 1: right right. Um. I called the dealership and I asked him, I, 292 00:15:37,360 --> 00:15:39,200 Speaker 1: you know, I was pretty alarmed, and I thought that 293 00:15:39,200 --> 00:15:41,080 Speaker 1: would be something that they would be concerned with and 294 00:15:41,120 --> 00:15:46,680 Speaker 1: they'd want to address if the tire wasn't attached properly. Well, 295 00:15:46,840 --> 00:15:49,200 Speaker 1: he told me he had video footage and he was 296 00:15:49,280 --> 00:15:51,040 Speaker 1: going to look at it. And I asked him if 297 00:15:51,120 --> 00:15:53,680 Speaker 1: I could know the results of that. He said, he 298 00:15:53,680 --> 00:15:55,520 Speaker 1: looked at it. They tightened it on with an impact 299 00:15:55,560 --> 00:15:59,920 Speaker 1: wrench and and my my question is, I mean when 300 00:16:00,080 --> 00:16:03,320 Speaker 1: that happens, I mean, do I have to check the 301 00:16:03,400 --> 00:16:05,920 Speaker 1: love knots? I mean, is this something that I should 302 00:16:05,960 --> 00:16:08,680 Speaker 1: be concerned about the tire is going to come off again? 303 00:16:08,800 --> 00:16:12,280 Speaker 1: Or I you know, well, let me let me answer 304 00:16:12,280 --> 00:16:14,680 Speaker 1: it like this, Ted, and I I don't think the 305 00:16:14,720 --> 00:16:19,240 Speaker 1: dealership necessarily handled it correctly. And you know, this is 306 00:16:19,280 --> 00:16:22,560 Speaker 1: like a mechanic's worst nightmare. And I, you know, at 307 00:16:22,560 --> 00:16:26,520 Speaker 1: forty three years in the business, and I still pray 308 00:16:26,600 --> 00:16:30,160 Speaker 1: this never happens because you tend to double check everything. 309 00:16:30,240 --> 00:16:32,480 Speaker 1: And it's not a matter of questioning your own confidence 310 00:16:32,480 --> 00:16:35,480 Speaker 1: and ability, it's just you're concerned about it. Vehicles are 311 00:16:35,480 --> 00:16:37,760 Speaker 1: two ton missiles. Going down the road at sixty miles 312 00:16:37,760 --> 00:16:39,720 Speaker 1: an hour. Had you not had the foresight to get 313 00:16:39,720 --> 00:16:42,800 Speaker 1: out and look, we may not have been having this conversation, 314 00:16:42,840 --> 00:16:45,320 Speaker 1: if you know what I'm saying. Because it's it's at 315 00:16:45,360 --> 00:16:48,920 Speaker 1: steventy miles an hour loaded up with the family. This 316 00:16:49,320 --> 00:16:52,520 Speaker 1: doesn't instill confidence in who I want working on my car. 317 00:16:53,120 --> 00:16:55,800 Speaker 1: So you know, just because he said, well, we saw 318 00:16:55,800 --> 00:16:57,600 Speaker 1: the kid put it on with the air gun, doesn't 319 00:16:57,640 --> 00:17:00,760 Speaker 1: mean it was tight. And if the d ownership is 320 00:17:00,840 --> 00:17:05,200 Speaker 1: truly using an air and impact gun and and that's 321 00:17:05,240 --> 00:17:09,560 Speaker 1: their be all and end all, that doesn't necessarily mean 322 00:17:09,600 --> 00:17:12,280 Speaker 1: the lugs are tight. Where any of the lugs damaged? 323 00:17:12,280 --> 00:17:14,320 Speaker 1: Were they all there were? You know, I'm sorry where 324 00:17:14,320 --> 00:17:19,320 Speaker 1: any of the studs damaged? Or that I have scheduled 325 00:17:19,359 --> 00:17:22,600 Speaker 1: maintenance with my dealer before I left, I had scheduled maintenance. 326 00:17:22,640 --> 00:17:24,240 Speaker 1: I was gonna have the oil change that because then 327 00:17:24,320 --> 00:17:26,320 Speaker 1: you had put on a lot of mild and that 328 00:17:26,520 --> 00:17:29,520 Speaker 1: that's due Wednesday. I had told him that if there's 329 00:17:29,600 --> 00:17:32,639 Speaker 1: damage to the to the threads on the lugs or anything, 330 00:17:32,880 --> 00:17:35,120 Speaker 1: I thought that there possibly was when I was trying 331 00:17:35,119 --> 00:17:37,119 Speaker 1: to tighten it on because I raised the car and 332 00:17:37,119 --> 00:17:40,000 Speaker 1: I used the wrench I had in the back, and 333 00:17:40,040 --> 00:17:41,959 Speaker 1: it's spun and spun and spun, and I thought that, 334 00:17:42,160 --> 00:17:44,720 Speaker 1: you know, no their damaged, but they were just so 335 00:17:44,840 --> 00:17:51,679 Speaker 1: far out. Um you know, I also go ahead, go ahead, David, 336 00:17:51,680 --> 00:17:55,400 Speaker 1: go ahead. Hello, I'm sorry you ted you there? Yeah, yeah, 337 00:17:55,400 --> 00:17:58,760 Speaker 1: good ahead. What were we gonna say? We've got a minute? Um? 338 00:17:59,040 --> 00:18:01,200 Speaker 1: Well I had. Actually they asked the dealers he could 339 00:18:01,200 --> 00:18:04,320 Speaker 1: send me a copy of that video so I could 340 00:18:04,320 --> 00:18:07,439 Speaker 1: see it, and he said he would, but then he 341 00:18:07,480 --> 00:18:09,879 Speaker 1: said the file was too large and he wasn't able to. 342 00:18:09,960 --> 00:18:12,919 Speaker 1: So I asked him if he could uh copy it 343 00:18:12,960 --> 00:18:14,879 Speaker 1: on a disc and send it to me. But I 344 00:18:14,880 --> 00:18:17,199 Speaker 1: haven't heard anything. How about letting the post it on 345 00:18:17,240 --> 00:18:20,160 Speaker 1: his Facebook site? You know the problem is, listen, there's 346 00:18:20,160 --> 00:18:22,679 Speaker 1: only one way to tighten lug nuts real quick. We 347 00:18:22,800 --> 00:18:25,080 Speaker 1: use We use something called the torque stick at the shop, 348 00:18:25,600 --> 00:18:30,160 Speaker 1: which is a predetermined, calibrated socket for each vehicle. Every 349 00:18:30,200 --> 00:18:32,680 Speaker 1: manufacturer has their own. You can look up the term 350 00:18:32,760 --> 00:18:36,199 Speaker 1: torque stick. You'll see what they are. And then every wheel, 351 00:18:36,600 --> 00:18:40,159 Speaker 1: every lug nut gets hand torqued because that's the proper 352 00:18:40,200 --> 00:18:42,159 Speaker 1: way to do it. In my opinion, the dealer is 353 00:18:42,200 --> 00:18:44,320 Speaker 1: doing it wrong, and if the dealer needs to have 354 00:18:44,320 --> 00:18:46,560 Speaker 1: a video to show that his mechanics are doing the work, 355 00:18:46,760 --> 00:18:49,400 Speaker 1: there's a problem with that repair shop. Good luck to you, Ted. 356 00:18:49,440 --> 00:18:51,080 Speaker 1: Let us know, hey, make out all that is coming 357 00:18:51,119 --> 00:18:52,760 Speaker 1: up next. I'm on any of the car Doc will 358 00:18:52,800 --> 00:19:09,960 Speaker 1: be back right after this. Heyy, welcome back Rondinni and 359 00:19:09,960 --> 00:19:12,320 Speaker 1: the card Doctor. You know you've heard me say it 360 00:19:12,560 --> 00:19:16,320 Speaker 1: forever Card Doctor Nation. When I talk about without information, 361 00:19:16,880 --> 00:19:20,080 Speaker 1: the auto mechanic, the technician, the do it yourself for 362 00:19:20,520 --> 00:19:22,760 Speaker 1: anybody that tries to lift a hood or work on 363 00:19:22,800 --> 00:19:27,840 Speaker 1: a vehicle is lost. Information is paramount two proper repair, 364 00:19:27,920 --> 00:19:30,560 Speaker 1: and it's really pretty darn important if you want to 365 00:19:30,600 --> 00:19:34,200 Speaker 1: survive in this industry and repair vehicles. And we thought 366 00:19:34,200 --> 00:19:37,560 Speaker 1: it would be appropriate as we continue to evolve, to 367 00:19:38,000 --> 00:19:41,080 Speaker 1: go and talk to the source in information for the 368 00:19:41,119 --> 00:19:43,840 Speaker 1: industry UM and talk to the guys over at All 369 00:19:43,920 --> 00:19:46,359 Speaker 1: Data as we've had them here before and we've shared 370 00:19:46,440 --> 00:19:49,280 Speaker 1: stories and that they've made some pretty sharp and amazing 371 00:19:49,320 --> 00:19:52,560 Speaker 1: improvements a lot of their products, in particular the wiring diagrams. 372 00:19:52,560 --> 00:19:54,520 Speaker 1: I was very impressed with something I saw in recent 373 00:19:54,520 --> 00:19:56,760 Speaker 1: weeks and we wanted to talk about that a little 374 00:19:56,760 --> 00:19:59,480 Speaker 1: bit here today for everyone's benefits. So we're gonna welcome 375 00:19:59,520 --> 00:20:02,439 Speaker 1: Derek Mill. Derek is the director of product development for 376 00:20:02,480 --> 00:20:03,800 Speaker 1: All Dad and we're happy to have him here with 377 00:20:03,840 --> 00:20:07,840 Speaker 1: us on the car. Doctor Derek, Welcome aboard sir here. Yeah, 378 00:20:07,840 --> 00:20:09,600 Speaker 1: we'll believe me. We're happy. We know you guys are 379 00:20:09,640 --> 00:20:11,520 Speaker 1: so busy and it's a busy time of year. You're 380 00:20:11,520 --> 00:20:13,359 Speaker 1: getting ready for the big Sema show coming up in 381 00:20:13,400 --> 00:20:15,240 Speaker 1: a month and a half, and uh, we thought it 382 00:20:15,320 --> 00:20:17,000 Speaker 1: a good time to kind of snag you a little bit, 383 00:20:17,040 --> 00:20:20,320 Speaker 1: and you know, see what's going on. Um, the way 384 00:20:20,400 --> 00:20:22,399 Speaker 1: this evolved, Derek is a couple of weeks ago, I 385 00:20:22,440 --> 00:20:24,760 Speaker 1: was working on a particular car and I noticed my 386 00:20:24,840 --> 00:20:27,760 Speaker 1: old dad of wiring diagrams changed somewhere along the way. 387 00:20:27,800 --> 00:20:30,200 Speaker 1: You've you've added some functionality to it that I hadn't 388 00:20:30,200 --> 00:20:33,760 Speaker 1: seen before, some zoom and pan and tilt, and um, 389 00:20:33,880 --> 00:20:36,040 Speaker 1: I said, look at this, this is this is better. 390 00:20:36,840 --> 00:20:39,280 Speaker 1: When I see better, I like to tell everybody about better. 391 00:20:39,359 --> 00:20:43,040 Speaker 1: So let's start the conversation there. You've made changes to 392 00:20:43,119 --> 00:20:47,560 Speaker 1: wiring diagrams. You know what exactly have you done? And 393 00:20:47,560 --> 00:20:49,560 Speaker 1: and other than the reason is it's just better, what 394 00:20:49,600 --> 00:20:53,080 Speaker 1: did you see that made you create that? Uh, sure, yeah, 395 00:20:53,359 --> 00:20:55,560 Speaker 1: obviously I think you name most of the stuff that's there. 396 00:20:55,560 --> 00:20:59,000 Speaker 1: Obviously we had some some zoom and panning and ability 397 00:20:59,080 --> 00:21:01,720 Speaker 1: to kind of rotate the images, and and what really 398 00:21:01,800 --> 00:21:04,520 Speaker 1: led to that was, UM, I gotta give credit to John, 399 00:21:04,560 --> 00:21:07,800 Speaker 1: my product design manager, who who contacted a bunch of 400 00:21:07,840 --> 00:21:10,680 Speaker 1: customers and and really asked them, how can we improve 401 00:21:11,000 --> 00:21:13,520 Speaker 1: some of the wiring diagrams in our product? And and 402 00:21:13,560 --> 00:21:15,919 Speaker 1: a lot of it was around navigation and just the 403 00:21:15,960 --> 00:21:20,040 Speaker 1: ability to UM get to the piece of the diagram 404 00:21:20,040 --> 00:21:22,000 Speaker 1: that you really need to hone in on to to 405 00:21:22,040 --> 00:21:24,920 Speaker 1: fix the vehicle. So UM, we decided to go ahead 406 00:21:24,920 --> 00:21:26,959 Speaker 1: and do some simple things just to make it easier 407 00:21:27,000 --> 00:21:30,640 Speaker 1: for the for the user to get what they're looking at. 408 00:21:30,720 --> 00:21:34,320 Speaker 1: And UM, thanks to those customers that gave us have feedback, 409 00:21:34,400 --> 00:21:36,240 Speaker 1: we we were able to prioritize it and get it 410 00:21:36,240 --> 00:21:37,919 Speaker 1: and get it out there for you guys. Do you 411 00:21:38,040 --> 00:21:39,760 Speaker 1: think you know if if you were to look back 412 00:21:40,440 --> 00:21:44,040 Speaker 1: two years ago, five years ago, the necessity of the 413 00:21:44,080 --> 00:21:47,160 Speaker 1: accurate wiring diagram and the changes you've made today versus 414 00:21:47,200 --> 00:21:49,960 Speaker 1: what was out there two or five years ago. UM, 415 00:21:50,400 --> 00:21:53,000 Speaker 1: on an improvement level, it's it's to me, it's like 416 00:21:53,080 --> 00:21:56,720 Speaker 1: night and day. I was curious to get your perspective. Yeah, 417 00:21:56,840 --> 00:21:59,280 Speaker 1: you know, it does make it a heck of a 418 00:21:59,280 --> 00:22:01,960 Speaker 1: lot easier to get through those things, you know. We 419 00:22:02,359 --> 00:22:05,000 Speaker 1: you see a lot of our technician customers that that 420 00:22:05,280 --> 00:22:07,719 Speaker 1: have to print those things out and piece them together 421 00:22:07,840 --> 00:22:10,080 Speaker 1: just because they are so extensive, and some of the 422 00:22:10,119 --> 00:22:12,320 Speaker 1: O E M s do make that a little bit difficult. 423 00:22:12,320 --> 00:22:15,399 Speaker 1: And um our policies always don't alter what the O 424 00:22:15,480 --> 00:22:18,520 Speaker 1: E M has because obviously that's correct and we don't 425 00:22:18,520 --> 00:22:22,280 Speaker 1: want to provide you guys with inaccurate information. So UM 426 00:22:22,359 --> 00:22:25,040 Speaker 1: So a lot of that that usability stuff that we 427 00:22:25,080 --> 00:22:28,200 Speaker 1: put into the product was you know, just to help 428 00:22:28,480 --> 00:22:31,960 Speaker 1: UM alleviate some of those issues that they're they're working 429 00:22:32,000 --> 00:22:34,840 Speaker 1: with the diagrams today, So that was that was the 430 00:22:34,840 --> 00:22:39,320 Speaker 1: main goal. Do you see issues with wiring um you know, 431 00:22:39,359 --> 00:22:41,879 Speaker 1: where manufacturers are withholding some of the information, you know, 432 00:22:41,880 --> 00:22:44,480 Speaker 1: because you you've got to take that O E information 433 00:22:44,480 --> 00:22:46,840 Speaker 1: and get it into the system, and you do leave 434 00:22:46,840 --> 00:22:50,000 Speaker 1: the diagrams alone, but you actually do a very nice 435 00:22:50,080 --> 00:22:53,000 Speaker 1: job of categorizing and indexing everything. But then what do 436 00:22:53,040 --> 00:22:56,479 Speaker 1: you do when some of the manufacturers. You know, they 437 00:22:56,520 --> 00:22:59,280 Speaker 1: don't they're not exactly free sharing or are they? Is 438 00:22:59,320 --> 00:23:01,119 Speaker 1: it what goes on behind the scenes? What does it 439 00:23:01,119 --> 00:23:03,840 Speaker 1: takes for you to get that wiring diagram? Um? I 440 00:23:03,840 --> 00:23:06,879 Speaker 1: mean there's various processes because each O E M is 441 00:23:06,920 --> 00:23:09,320 Speaker 1: different and how they provide the data. Some of them 442 00:23:09,359 --> 00:23:12,080 Speaker 1: provide it, you know, directly to us. Some of them 443 00:23:12,119 --> 00:23:14,119 Speaker 1: we have to go through a little bit more of 444 00:23:14,160 --> 00:23:19,320 Speaker 1: an intensive process to capture that information. UM. But I 445 00:23:19,320 --> 00:23:22,400 Speaker 1: guess to answer your question about you know, accuracy or 446 00:23:22,480 --> 00:23:25,200 Speaker 1: or any of that stuff. You know, we do put 447 00:23:25,240 --> 00:23:27,439 Speaker 1: it out there as the OE provides it, but we 448 00:23:27,520 --> 00:23:29,840 Speaker 1: also have a strong relationship with the O E M 449 00:23:29,880 --> 00:23:32,919 Speaker 1: s so that we can get feedback from customers and 450 00:23:32,960 --> 00:23:36,280 Speaker 1: pass that along back to them so they can make corrections. UM. 451 00:23:36,359 --> 00:23:38,840 Speaker 1: So that that's an important piece of the process as well, 452 00:23:38,880 --> 00:23:42,320 Speaker 1: to to not leave lead by the wayside, because you know, 453 00:23:43,040 --> 00:23:44,800 Speaker 1: even the O E M s aren't perfect, and uh, 454 00:23:44,880 --> 00:23:48,159 Speaker 1: we we've got to make sure that, um, when technicians 455 00:23:48,200 --> 00:23:49,879 Speaker 1: out there in the real world are using this stuff, 456 00:23:49,920 --> 00:23:53,280 Speaker 1: that that we can address issues as they find them. Right. Sure, 457 00:23:53,520 --> 00:23:55,439 Speaker 1: I'm sure as the o EES find a mistake, they 458 00:23:55,480 --> 00:23:57,439 Speaker 1: tell you the mistake and then it gets into the 459 00:23:57,480 --> 00:23:59,760 Speaker 1: system right away, which is one of the nice things 460 00:23:59,760 --> 00:24:02,600 Speaker 1: of everything. If you're if you're online and um, you 461 00:24:02,640 --> 00:24:07,080 Speaker 1: know it. It magically appears overnight, right Uh that all 462 00:24:07,119 --> 00:24:10,160 Speaker 1: of a sudden the problem is solved. Um. Yeah, there's 463 00:24:10,200 --> 00:24:13,320 Speaker 1: other things going on at all Data. The UH mobile 464 00:24:13,400 --> 00:24:16,639 Speaker 1: data is I think was the buzzword this year in 465 00:24:16,680 --> 00:24:19,160 Speaker 1: the industry. A lot of people are trying to do 466 00:24:19,359 --> 00:24:24,240 Speaker 1: diagnostics at the fender tablets outside the shop, greeting customers. 467 00:24:24,760 --> 00:24:28,920 Speaker 1: All DA is working in that direction as well. Correct, absolutely, yeah, 468 00:24:29,160 --> 00:24:33,240 Speaker 1: I'm sure you know. We launched a complete native mobile 469 00:24:33,240 --> 00:24:36,800 Speaker 1: application that is our repair product with some O B 470 00:24:36,920 --> 00:24:40,560 Speaker 1: D two diagnostics embedded with it. So um, with the 471 00:24:40,640 --> 00:24:43,800 Speaker 1: goal to keep the technician at the fender make them 472 00:24:43,840 --> 00:24:46,399 Speaker 1: as productive as possible, because in the shops it's all 473 00:24:46,440 --> 00:24:51,119 Speaker 1: about cycle times and turning those bays. So um, that's 474 00:24:51,160 --> 00:24:52,840 Speaker 1: that's a big piece of that. And it's and it's 475 00:24:52,880 --> 00:24:56,560 Speaker 1: also about trying to integrate the different data sets, not 476 00:24:56,680 --> 00:24:59,080 Speaker 1: just O E M, but also you know that we 477 00:24:59,119 --> 00:25:02,359 Speaker 1: have some experience based data that we're capturing from our 478 00:25:02,440 --> 00:25:06,560 Speaker 1: our newly launched All Data community, as well as getting 479 00:25:06,920 --> 00:25:10,600 Speaker 1: uh data directly off the vehicle and trying to tie 480 00:25:10,640 --> 00:25:13,200 Speaker 1: those three things together to make the technician as efficient 481 00:25:13,240 --> 00:25:16,440 Speaker 1: as possible. Talk a little bit about the old data community, Derek, 482 00:25:16,520 --> 00:25:18,520 Speaker 1: because that was another thing that caught my eye this 483 00:25:18,520 --> 00:25:22,920 Speaker 1: this past year, that that you've created a Um uh, well, 484 00:25:22,960 --> 00:25:24,639 Speaker 1: it's a community. It's a village. And you know, it 485 00:25:24,640 --> 00:25:26,480 Speaker 1: takes a village to raise a child, and you guys, 486 00:25:26,520 --> 00:25:28,600 Speaker 1: it takes it takes a village sometimes to fix a car. 487 00:25:29,080 --> 00:25:30,719 Speaker 1: And uh and I've been on the end of that 488 00:25:30,760 --> 00:25:32,960 Speaker 1: where it has taken a village to fix the car. 489 00:25:33,440 --> 00:25:36,040 Speaker 1: And um, you know, you've got a you've got a 490 00:25:36,040 --> 00:25:38,919 Speaker 1: community contained within the product that guys can go and 491 00:25:38,960 --> 00:25:41,119 Speaker 1: look at and reference if they're working on X y 492 00:25:41,200 --> 00:25:44,560 Speaker 1: Z automobile and come up with real world pain that 493 00:25:44,600 --> 00:25:48,440 Speaker 1: other technicians have felt and described. Yeah. Yeah, again getting 494 00:25:48,440 --> 00:25:52,840 Speaker 1: back to the efficiency standpoint, Um, it's really about giving 495 00:25:52,960 --> 00:25:56,480 Speaker 1: shops that extra outlet so for that particular car that's 496 00:25:56,520 --> 00:25:59,360 Speaker 1: in front of them at that moment in time. Um, 497 00:25:59,400 --> 00:26:01,880 Speaker 1: you know, there may not be something out there that 498 00:26:01,880 --> 00:26:03,879 Speaker 1: that can help them out, but with the community, if 499 00:26:03,880 --> 00:26:06,359 Speaker 1: they go post that question. We got a bunch of 500 00:26:06,480 --> 00:26:09,200 Speaker 1: a s C master techs here that that are ready 501 00:26:09,240 --> 00:26:12,080 Speaker 1: to help respond and as well as the entire eighty 502 00:26:12,160 --> 00:26:16,040 Speaker 1: thousand shop network that we have UM that's out there, 503 00:26:16,080 --> 00:26:18,080 Speaker 1: they can they can chime in as well. So it 504 00:26:18,119 --> 00:26:22,320 Speaker 1: really gets you UM to the power of our network 505 00:26:22,359 --> 00:26:26,320 Speaker 1: of technicians to help you when you get stuck, which 506 00:26:26,440 --> 00:26:29,600 Speaker 1: you know, let's face if that happens on a basis shops, 507 00:26:29,640 --> 00:26:33,720 Speaker 1: So it really does. So you know, you've made improvements 508 00:26:33,720 --> 00:26:36,800 Speaker 1: to wiring diagrams, you've got mobile data going, You've got 509 00:26:36,800 --> 00:26:39,359 Speaker 1: a little community thing going on inside. It's like like, 510 00:26:39,400 --> 00:26:42,720 Speaker 1: you know, the community fixed the cars. What's next, What's 511 00:26:42,720 --> 00:26:45,480 Speaker 1: in the future At all data, I think you're gonna 512 00:26:45,480 --> 00:26:49,840 Speaker 1: see a lot more integration between the various data sets 513 00:26:50,040 --> 00:26:53,280 Speaker 1: as as well as UM some of the shop business 514 00:26:53,320 --> 00:26:57,000 Speaker 1: management solutions that we put out there so that you 515 00:26:57,080 --> 00:27:01,640 Speaker 1: can start expanding, for instance, mobile out to the service 516 00:27:01,720 --> 00:27:05,560 Speaker 1: drive and and servicing ban customer or the vehicle owner 517 00:27:06,160 --> 00:27:11,720 Speaker 1: UM as well as improving that process and the functionalities 518 00:27:11,800 --> 00:27:15,160 Speaker 1: of our existing products within the bay itself to help 519 00:27:15,200 --> 00:27:19,200 Speaker 1: the technician become more efficient. And it's really around integrating 520 00:27:19,280 --> 00:27:22,640 Speaker 1: data sets, integrating functionalities and how to start tying all 521 00:27:22,640 --> 00:27:25,720 Speaker 1: that stuff together so it creates a more efficient workflow. 522 00:27:25,800 --> 00:27:29,000 Speaker 1: For for shops. Do you ever talk about things like 523 00:27:29,280 --> 00:27:33,960 Speaker 1: utilizing like the concept of Google glasses for example, um 524 00:27:34,200 --> 00:27:36,359 Speaker 1: in the bay where the technician is going to be 525 00:27:36,359 --> 00:27:39,480 Speaker 1: looking at the information right in their glasses, or um 526 00:27:39,520 --> 00:27:41,720 Speaker 1: the cameras built into the glasses and they're gonna take 527 00:27:41,720 --> 00:27:44,240 Speaker 1: a picture of what they're you know, working on, and 528 00:27:44,280 --> 00:27:46,560 Speaker 1: they're gonna you know, bang the picture through email to 529 00:27:46,640 --> 00:27:48,680 Speaker 1: somebody right from the glasses. There is that just too? 530 00:27:49,160 --> 00:27:51,560 Speaker 1: Is that just two star trekki ish? Is that just not? 531 00:27:52,000 --> 00:27:54,359 Speaker 1: Is that just not in the horizon? Well, you know 532 00:27:54,440 --> 00:27:56,960 Speaker 1: that there's people that that have talked about it and 533 00:27:56,960 --> 00:27:59,640 Speaker 1: and I won't lie to you, we've had internal conversations 534 00:27:59,640 --> 00:28:02,440 Speaker 1: about what does this mean for our industry and is 535 00:28:02,480 --> 00:28:04,679 Speaker 1: it something that we need to look at and we 536 00:28:04,800 --> 00:28:07,080 Speaker 1: keep our hand on the pulse for on those types 537 00:28:07,080 --> 00:28:08,760 Speaker 1: of things. You can see some of the things that 538 00:28:09,520 --> 00:28:12,760 Speaker 1: you know, cees the big consumer Electronics show in Vegas 539 00:28:12,760 --> 00:28:14,080 Speaker 1: where some of the O E M s are doing 540 00:28:14,280 --> 00:28:17,200 Speaker 1: some stuff like that with I don't know what you 541 00:28:17,240 --> 00:28:21,480 Speaker 1: would categorize it as but some virtual type viewing capabilities. 542 00:28:21,520 --> 00:28:25,240 Speaker 1: But um, yeah, I mean it's not unfathomable to believe 543 00:28:25,280 --> 00:28:28,359 Speaker 1: that that might happen down the road someday, and UM, 544 00:28:28,520 --> 00:28:30,440 Speaker 1: we keep our finger on the pulse. I think it's 545 00:28:31,080 --> 00:28:34,479 Speaker 1: it's a little bit early from an adoption standpoint for 546 00:28:34,600 --> 00:28:37,200 Speaker 1: us to go sink a bunch of money into putting 547 00:28:37,240 --> 00:28:39,880 Speaker 1: something together like that, but but definitely keeping our eye 548 00:28:39,880 --> 00:28:43,040 Speaker 1: on it. Interesting that you guys have talked about Derek. 549 00:28:43,080 --> 00:28:44,760 Speaker 1: I want to thank you for taking the time today. 550 00:28:44,800 --> 00:28:48,480 Speaker 1: If the listeners, UM, you don't have any further questions, 551 00:28:48,520 --> 00:28:50,280 Speaker 1: and I should point out too real quick before I 552 00:28:50,360 --> 00:28:52,239 Speaker 1: let you go. You know, all that is not just 553 00:28:52,440 --> 00:28:55,320 Speaker 1: for the professionals. You also have a consumer product out there, 554 00:28:55,320 --> 00:28:58,480 Speaker 1: and we've talked about this. We've had Paul from your 555 00:28:58,480 --> 00:29:00,800 Speaker 1: company on Paul Marshall from the come pening on in 556 00:29:00,840 --> 00:29:04,840 Speaker 1: the past the the subscription based consumer side of life 557 00:29:04,880 --> 00:29:07,320 Speaker 1: at all Data. So whether they are a consumer out 558 00:29:07,320 --> 00:29:09,880 Speaker 1: there or their professional tech out there, if either one 559 00:29:09,920 --> 00:29:12,440 Speaker 1: of them is looking for more information, where are they 560 00:29:12,440 --> 00:29:14,680 Speaker 1: going to go to get it? Sure, they can always 561 00:29:14,760 --> 00:29:19,560 Speaker 1: go to www. Dot all Data dot com. And for 562 00:29:19,680 --> 00:29:23,560 Speaker 1: the consumer side, there's a separate site, UM that's All 563 00:29:23,680 --> 00:29:26,000 Speaker 1: Data d I Y dot com. So they can go 564 00:29:26,040 --> 00:29:28,040 Speaker 1: to either of those and get get more information about 565 00:29:28,160 --> 00:29:30,760 Speaker 1: us and what we can provide them. Cool means Derek. 566 00:29:30,800 --> 00:29:33,520 Speaker 1: I appreciate the time and the conversation today and we 567 00:29:33,600 --> 00:29:35,360 Speaker 1: look forward to talking to you again real soon here 568 00:29:35,360 --> 00:29:38,200 Speaker 1: at the Car Doctor. You have a good day, you wrong, Thanks, 569 00:29:38,240 --> 00:29:40,080 Speaker 1: You're very welcome. I'm ronning any in the Car Doctor 570 00:29:40,080 --> 00:30:09,160 Speaker 1: and we are back right after this. Hey, welcome back. 571 00:30:09,160 --> 00:30:11,080 Speaker 1: Aren't any in the Car Doctor here again? Thanks for 572 00:30:11,120 --> 00:30:13,320 Speaker 1: the folks at All Data, for their for their assistance. 573 00:30:13,360 --> 00:30:15,520 Speaker 1: We appreciate talking to them a couple of times a 574 00:30:15,560 --> 00:30:18,239 Speaker 1: year and keeping you informed and letting you know that 575 00:30:18,280 --> 00:30:21,960 Speaker 1: you know, reference information and information is critical for all 576 00:30:22,000 --> 00:30:24,200 Speaker 1: of us and if we want to understand our automobile 577 00:30:24,240 --> 00:30:25,840 Speaker 1: and uh, you know it's it's just not gonna get 578 00:30:25,840 --> 00:30:29,000 Speaker 1: any easier as as time goes on. Quick piece of email. 579 00:30:29,080 --> 00:30:31,200 Speaker 1: Ron This comes to us from Ed. I need I 580 00:30:31,240 --> 00:30:33,560 Speaker 1: need advice for an O B D two scanner for 581 00:30:33,600 --> 00:30:39,240 Speaker 1: a two thousand four GMCD Dermax Diesel, preferably Bluetooth. I 582 00:30:39,320 --> 00:30:42,480 Speaker 1: just returned an O B D link LX that did 583 00:30:42,560 --> 00:30:44,720 Speaker 1: not work as advertising. And I'll tell you what I 584 00:30:44,760 --> 00:30:48,160 Speaker 1: took this question serious. I know that out of the 585 00:30:48,160 --> 00:30:50,440 Speaker 1: scan tools I have, I know what works what doesn't. 586 00:30:50,440 --> 00:30:52,880 Speaker 1: But I wanted to be specific because this is such 587 00:30:52,920 --> 00:30:57,960 Speaker 1: a specific vehicle Dermax, and I wrote to my friend 588 00:30:58,000 --> 00:31:01,840 Speaker 1: Harlan Segull. Harland is the VP over at Launch launch 589 00:31:01,920 --> 00:31:04,960 Speaker 1: Tech USA dot com. And Harlan's replied to me was, yes, Ron, 590 00:31:05,320 --> 00:31:08,560 Speaker 1: we work better on later than earlier years for enhanced data. 591 00:31:08,920 --> 00:31:11,760 Speaker 1: Looks like this gentleman might just need an easy diag 592 00:31:11,800 --> 00:31:13,960 Speaker 1: regular with just generic O B D or again and 593 00:31:14,160 --> 00:31:18,600 Speaker 1: add the advanced coverage with thousand four. Has it been 594 00:31:18,640 --> 00:31:21,240 Speaker 1: on the pre can earlier side, but we should have 595 00:31:21,320 --> 00:31:25,640 Speaker 1: decent coverage. Just my thoughts, Harlan, And the point here 596 00:31:25,680 --> 00:31:28,720 Speaker 1: being for d if it's out there listening today that 597 00:31:29,040 --> 00:31:30,760 Speaker 1: um I would start with a launch and by easy 598 00:31:30,840 --> 00:31:34,080 Speaker 1: diag what he's talking about is he's talking about their 599 00:31:34,160 --> 00:31:37,760 Speaker 1: little plug in that connects also by Bluetooth to a 600 00:31:38,160 --> 00:31:41,440 Speaker 1: you know, smartphone. Now, depending upon what the budget is, 601 00:31:41,480 --> 00:31:43,360 Speaker 1: if we've got a little bit more money in the mix, 602 00:31:43,720 --> 00:31:45,800 Speaker 1: we can also take a look at their CRP two 603 00:31:45,800 --> 00:31:49,960 Speaker 1: twenty nine, which and understand the Launch family of scan tools. 604 00:31:50,680 --> 00:31:54,600 Speaker 1: You know, it's they all have the same genes running 605 00:31:54,640 --> 00:31:58,000 Speaker 1: through them in terms of software strategy and and and 606 00:31:58,080 --> 00:32:01,600 Speaker 1: operating decisions. So they all have the ability. Uh, they 607 00:32:01,680 --> 00:32:03,680 Speaker 1: all the same basic roots. There you go, there's the 608 00:32:03,720 --> 00:32:07,040 Speaker 1: word I'm looking for. And with every better model, things 609 00:32:07,080 --> 00:32:09,760 Speaker 1: just get a little easier and a little bit more 610 00:32:09,800 --> 00:32:12,880 Speaker 1: comprehensive in terms of what you're trying to achieve. So 611 00:32:13,040 --> 00:32:16,600 Speaker 1: either the easy DAG or the CRP two nine is 612 00:32:16,640 --> 00:32:19,560 Speaker 1: where I would take a look. Keeping in mind that 613 00:32:20,320 --> 00:32:22,760 Speaker 1: one of the best things about Launch is the way 614 00:32:22,800 --> 00:32:25,000 Speaker 1: they update their tools. We use them in the shop 615 00:32:25,520 --> 00:32:29,080 Speaker 1: and they're one of our main diagnostic tools now and 616 00:32:29,400 --> 00:32:32,920 Speaker 1: there's stuff updates so easily, just merely, you know, it's 617 00:32:32,960 --> 00:32:35,600 Speaker 1: plug and play, get out to the internet, zing and 618 00:32:35,960 --> 00:32:38,120 Speaker 1: quite often I will get out to the internet and 619 00:32:38,160 --> 00:32:42,800 Speaker 1: find updates, you know, every other day every day. They 620 00:32:42,800 --> 00:32:44,760 Speaker 1: really take to heart some of the feedback they get 621 00:32:44,760 --> 00:32:46,760 Speaker 1: and they really respond to it. You can find more 622 00:32:46,760 --> 00:32:51,760 Speaker 1: information at at launch tech USA dot com and that 623 00:32:51,800 --> 00:32:55,920 Speaker 1: should do it for you. Zo zero Ronaldini and the 624 00:32:55,920 --> 00:33:22,400 Speaker 1: car Doctor. We are back right after this Welcome back. 625 00:33:22,400 --> 00:33:24,120 Speaker 1: Why don't they need the car doctor. Here's we kind 626 00:33:24,120 --> 00:33:25,880 Speaker 1: of wind things down this hour of the phone numbers 627 00:33:25,880 --> 00:33:29,120 Speaker 1: eight five zero nine nine zero zero. I should point 628 00:33:29,160 --> 00:33:32,560 Speaker 1: out that that is a seven number eight five five 629 00:33:32,400 --> 00:33:36,040 Speaker 1: five zero nine nine zero zero, and you can call 630 00:33:36,120 --> 00:33:39,280 Speaker 1: that number. This radio show is live Saturday afternoons two 631 00:33:39,320 --> 00:33:42,520 Speaker 1: to four pm Eastern Time, but you can call eight 632 00:33:42,560 --> 00:33:45,560 Speaker 1: five five five six zero nine nine zero zero during 633 00:33:45,560 --> 00:33:47,360 Speaker 1: the week or when we're not on the air, or 634 00:33:47,360 --> 00:33:49,400 Speaker 1: maybe you're on an affiliate that takes us on a 635 00:33:49,440 --> 00:33:52,520 Speaker 1: different broadcast schedule, or maybe you're on podcast, but you 636 00:33:52,560 --> 00:33:56,160 Speaker 1: can call eight five five five zero nine nine zero zero, 637 00:33:56,560 --> 00:33:59,080 Speaker 1: leave a message. There's a messaging service hooked up to 638 00:33:59,120 --> 00:34:01,680 Speaker 1: that and fast Harry will do his best. He will 639 00:34:01,720 --> 00:34:04,360 Speaker 1: and he does get back to everyone uh to date, 640 00:34:04,720 --> 00:34:06,640 Speaker 1: and we will put you in Q and hook you 641 00:34:06,720 --> 00:34:08,799 Speaker 1: up and get you up here on there next week 642 00:34:08,840 --> 00:34:11,000 Speaker 1: to talk about it and solve your car problem for you. 643 00:34:11,040 --> 00:34:13,359 Speaker 1: If you're looking for more information about us, it's Car 644 00:34:13,440 --> 00:34:16,160 Speaker 1: Doctor Show dot com. You'll find down on the left 645 00:34:16,160 --> 00:34:18,680 Speaker 1: side of the page. Tune in is listed there that 646 00:34:18,760 --> 00:34:21,560 Speaker 1: has a partial affiliate list. Also, you will find ways 647 00:34:21,600 --> 00:34:24,680 Speaker 1: to subscribe to us, either through iHeart dot com or 648 00:34:24,719 --> 00:34:26,880 Speaker 1: iTunes dot com. And if you don't want that, you 649 00:34:26,920 --> 00:34:29,359 Speaker 1: just want to download podcasts as you go, you can 650 00:34:29,360 --> 00:34:30,920 Speaker 1: get out the Car Doctor Show dot com and just 651 00:34:30,920 --> 00:34:32,960 Speaker 1: look for the podcast page. I should point out that 652 00:34:33,000 --> 00:34:36,080 Speaker 1: I've got Tom Ray on contract now he is going 653 00:34:36,120 --> 00:34:38,440 Speaker 1: to try and the next couple of months get up 654 00:34:38,440 --> 00:34:40,799 Speaker 1: and Uncle Steve Paige. We thought we've gotten a lot 655 00:34:40,840 --> 00:34:44,520 Speaker 1: of uh inquiries about listening to Uncle Steve uh the 656 00:34:44,600 --> 00:34:48,000 Speaker 1: Innanian family ace from World War Two with his uh 657 00:34:48,400 --> 00:34:52,520 Speaker 1: conversations we've had with him on Memorial Day regarding well 658 00:34:52,600 --> 00:34:55,160 Speaker 1: Uncle Steve, and we hope to get a page up 659 00:34:55,160 --> 00:34:56,880 Speaker 1: there at Uncle Stephen the next couple of weeks, but 660 00:34:57,120 --> 00:34:59,440 Speaker 1: we're just so busy doing everything else that uh, it 661 00:34:59,560 --> 00:35:02,040 Speaker 1: just takes time. Speaking of which, let's cover this last 662 00:35:02,040 --> 00:35:04,040 Speaker 1: piece of email. Hey, Ron, I was listening to the 663 00:35:04,040 --> 00:35:06,719 Speaker 1: show last week. I to him from Chicago. I don't 664 00:35:06,719 --> 00:35:09,439 Speaker 1: have a Cadillac like the person that emailed you last week. 665 00:35:09,560 --> 00:35:11,360 Speaker 1: I drive a Toyota and I've got some problems with 666 00:35:11,400 --> 00:35:13,920 Speaker 1: hesitation and rough final you were talking about some kind 667 00:35:13,920 --> 00:35:16,640 Speaker 1: of fuel system cleaning kit. I'm wondering if you could 668 00:35:16,640 --> 00:35:18,960 Speaker 1: describe that again for us on air. This comes to 669 00:35:19,040 --> 00:35:22,560 Speaker 1: us from Nancy out in Chicago, Illinois. Nancy, Yeah, you 670 00:35:22,560 --> 00:35:26,200 Speaker 1: you heard me talking about fuel pro Complete from the folks, 671 00:35:26,239 --> 00:35:29,719 Speaker 1: the motormatic fuel pro Complete system and um, you know, 672 00:35:29,840 --> 00:35:32,000 Speaker 1: keep in mind that It's pretty simple. It's a very 673 00:35:32,040 --> 00:35:34,759 Speaker 1: basic two step system. Uh. We've used it a couple 674 00:35:34,840 --> 00:35:36,959 Speaker 1: of times in the shop. We've been starting it using 675 00:35:36,960 --> 00:35:38,960 Speaker 1: it ourselves. But it's something to do it yourself, you 676 00:35:39,040 --> 00:35:40,799 Speaker 1: can use and that's what the kid was designed for. 677 00:35:41,080 --> 00:35:42,719 Speaker 1: It's got a nice hook in the box that you 678 00:35:42,760 --> 00:35:46,160 Speaker 1: put the canon um. We prefer to see you disconnect 679 00:35:46,160 --> 00:35:48,320 Speaker 1: the break booster vacuum line. You need a pair of 680 00:35:48,440 --> 00:35:52,200 Speaker 1: pliers to disconnect the clamp and pinch off pulled down 681 00:35:52,680 --> 00:35:55,799 Speaker 1: and you can feed the product in through that vacuum line. 682 00:35:56,000 --> 00:35:59,319 Speaker 1: Follow the directions in the kit and once you're done 683 00:35:59,360 --> 00:36:01,279 Speaker 1: with that a couple a short person then turn the 684 00:36:01,280 --> 00:36:03,879 Speaker 1: can on fold. The kid explains that in detail. Then 685 00:36:03,920 --> 00:36:05,879 Speaker 1: you want to go. The second part is you want 686 00:36:05,880 --> 00:36:09,120 Speaker 1: to go and use the fuel Pro Complete fuel injector 687 00:36:09,239 --> 00:36:11,759 Speaker 1: cleaner by dumping that into the gas tank. They want 688 00:36:11,800 --> 00:36:13,399 Speaker 1: to see you start with a full tank of fuel 689 00:36:13,680 --> 00:36:15,600 Speaker 1: and you will see a difference in the way your 690 00:36:15,680 --> 00:36:19,000 Speaker 1: vehicle operates. You can find fuel Pro Complete from the 691 00:36:19,040 --> 00:36:22,160 Speaker 1: folks at Motor Medicum over at O'Reilly Oto Parts in 692 00:36:22,200 --> 00:36:24,280 Speaker 1: the O'Reilly Oto Parks store. You can get it online. 693 00:36:24,440 --> 00:36:26,560 Speaker 1: I think you can get it online through O'rileyoto Parts. 694 00:36:26,840 --> 00:36:29,319 Speaker 1: But you can check it out there and find out 695 00:36:29,360 --> 00:36:30,960 Speaker 1: anything you want to know about it. But the product 696 00:36:30,960 --> 00:36:35,040 Speaker 1: you're looking for is fuel Pro Complete and um that 697 00:36:35,080 --> 00:36:36,880 Speaker 1: should sum that up for you. And I'm gonna to 698 00:36:36,920 --> 00:36:39,400 Speaker 1: make out. Hey it was well, it was a crazy 699 00:36:39,440 --> 00:36:40,960 Speaker 1: two hours and think in it was a crazy week 700 00:36:40,960 --> 00:36:42,759 Speaker 1: at the shop. I can't see wait to see what 701 00:36:42,880 --> 00:36:45,880 Speaker 1: rolls into the shop this coming Monday. Maybe we'll talk 702 00:36:45,880 --> 00:36:47,520 Speaker 1: about that. Next week is the repair of the week. 703 00:36:47,640 --> 00:36:58,640 Speaker 1: Until then, good mechanics aren't expensive, they're placeless. See U.