WEBVTT - The Hidden Supply Chain Making Every Menu Feel Familiar

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, Radio News.

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<v Speaker 2>Hello and welcome to another episode of the All Thoughts Podcast.

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<v Speaker 2>I'm Tracy Alloway.

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<v Speaker 3>And I'm Joe. Wasn't thal Joe.

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<v Speaker 2>I have a question, go on, what is your favorite

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<v Speaker 2>chain restaurant. It has to be a sit down chain restaurant.

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<v Speaker 3>Sit down chain restaurant. That's a really good question.

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<v Speaker 4>You know.

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<v Speaker 3>I actually really like Chilia's. I think they have Their

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<v Speaker 3>fijidas are absolutely legit. And I say this as someone

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<v Speaker 3>who is eating quite a lot of text mex Fijidas

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<v Speaker 3>from my time in Texas, and so I think I

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<v Speaker 3>have credibility and as a kid, and I haven't been

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<v Speaker 3>there in years, but I still think my memory of

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<v Speaker 3>the food is really good. I love Cracker Barrel.

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<v Speaker 2>Oh, breakfast at Cracker Barrel is really really good. Well,

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<v Speaker 2>I bring it up because today we're going to be

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<v Speaker 2>answering the question of where all of these restaurants actually

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<v Speaker 2>get their food from.

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<v Speaker 3>That's a great question. I don't I don't know anything

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<v Speaker 3>about it. I don't know anything about sit down chain restaurants.

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<v Speaker 4>I mean, I don't know.

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<v Speaker 3>I think about most chain restaurants period, let alone fast

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<v Speaker 3>food ones. But the world of sit down ones that

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<v Speaker 3>are real restaurants where there's waiters, waitresses, et cetera. I

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<v Speaker 3>don't know a thing about it.

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<v Speaker 2>You're not interested in my favorite restaurants. Oh, this is

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<v Speaker 2>how it works. I asked you a question, and you

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<v Speaker 2>were ciprocate.

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<v Speaker 3>I was going to and I was planning to, and

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<v Speaker 3>then you like turned a ninety degree angle to talk

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<v Speaker 3>about to talk about we were going to start answering

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<v Speaker 3>the question of where these comfort was like, oh, okay,

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<v Speaker 3>I guess we're going on to some new direction here.

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<v Speaker 3>We could just keep talking about favorite restaurant, Tracy, what

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<v Speaker 3>is your favorite restaurant to sit down in?

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<v Speaker 2>I actually have many? Okay, Red Robin, Oh, I still

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<v Speaker 2>love that place. They had a salad that was basically

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<v Speaker 2>just a plate of chicken tenders.

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<v Speaker 4>It was so good.

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<v Speaker 2>But build does a salad Fridays. You still love that place?

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<v Speaker 4>I know.

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<v Speaker 2>And there was one in London and it was like

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<v Speaker 2>my anchor to America in the early two thousands. And

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<v Speaker 2>Chili's Chili is with my Chili.

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<v Speaker 3>Yeah, yeah, it's legit. Keep going. We're going to make

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<v Speaker 3>up for the fact that I didn't ask you. But

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<v Speaker 3>now I'm just keep going well.

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<v Speaker 1>One thing.

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<v Speaker 2>One thing I did realize recently. I've never been to

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<v Speaker 2>an olive garden. I don't know why that is.

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<v Speaker 3>I've been a few times. It's not that terrible. I

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<v Speaker 3>don't think like I've been. I've even been to the

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<v Speaker 3>one in Times Square.

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<v Speaker 2>Yeah, but I feel like it's very hard to make

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<v Speaker 2>carbs badly. Right, it's just pasta and bread.

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<v Speaker 3>Yeah, uh, it's good.

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<v Speaker 2>Okay, all right, I am going to move the conversation

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<v Speaker 2>on now Apple Bee's.

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<v Speaker 3>Have been to the one in Times Square? There, solid

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<v Speaker 3>I do not like it. Why do we have to

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<v Speaker 3>move the conversation on. I don't get it. Why can't

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<v Speaker 3>we just keep talking about it? Sit down restaurant?

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<v Speaker 2>All right, Well, we'll get back to them. We'll get

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<v Speaker 2>to our recommendations. But on a serious note, one of

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<v Speaker 2>the reasons we are interested in this subject is because

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<v Speaker 2>we did a series last year called Beat Capitalism, where

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<v Speaker 2>we talked a lot about agriculture and the chicken industry specifically,

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<v Speaker 2>and anti trust and monopolies and things like that. And

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<v Speaker 2>one of the things that stood out to me from

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<v Speaker 2>that series was a comment from Doha Mechi, who is

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<v Speaker 2>the former Assistant Attorney General, where she talked about the

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<v Speaker 2>tyranny of the middleman in the economy, and I think

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<v Speaker 2>this is something that people are, you know, perhaps just

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<v Speaker 2>waking up to. There are all these companies out there

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<v Speaker 2>that you have probably never heard of, but have massively

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<v Speaker 2>dominant positions in the economy and charge a lot for

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<v Speaker 2>their services. And one of those happens to be a

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<v Speaker 2>very large company that provides food for all these sit

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<v Speaker 2>down chain restaurants.

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<v Speaker 3>You know, I'm going to play Devil's advocate on this

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<v Speaker 3>episode because, as.

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<v Speaker 2>You know, because you love chili so much, because I love.

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<v Speaker 3>Chili's, and I love food production at massive scales, and

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<v Speaker 3>I love.

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<v Speaker 4>All of this.

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<v Speaker 3>But it is true that there are all these companies

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<v Speaker 3>that are really important that sort of sit between whether

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<v Speaker 3>the retailer, the customer, or more in the case of food,

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<v Speaker 3>more frequently the farmer and the end retailer of the

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<v Speaker 3>farmer and the restaurant do we literally know nothing about.

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<v Speaker 3>And they're huge and they're massive, and they don't get

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<v Speaker 3>any attention, and so I am very interested in this topic.

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<v Speaker 2>All right, Well, we do have the perfect guest. It

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<v Speaker 2>is someone who has been on the show before I

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<v Speaker 2>think maybe a year or two ago. Now, yeah, wow,

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<v Speaker 2>time flies. But we're going to be speaking with Austin Frerik.

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<v Speaker 2>He is an anti trust and agricultural expert and also

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<v Speaker 2>the author of Baron's Money Power and the Corruption of

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<v Speaker 2>America's Food Industry. It's a great book even if you're

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<v Speaker 2>not interested in agriculture or anti trust specifically, it says

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<v Speaker 2>a lot about the US economy, so I would highly

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<v Speaker 2>recommend it. And Austin actually has just written a new

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<v Speaker 2>chapter for his book that is all about this particular company,

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<v Speaker 2>and I guess I should just say what it is.

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<v Speaker 2>It's called Cisco.

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<v Speaker 3>It's not the networking gear company.

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<v Speaker 2>Not the networking gear company, although it does have the

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<v Speaker 2>most generic origin story ever. So Cisco's stands for systems

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<v Speaker 2>and services company.

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<v Speaker 3>Yum delicious.

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<v Speaker 2>All right, Austin, welcome back to the show.

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<v Speaker 4>Thanks for having me on again. And I just want

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<v Speaker 4>to say, you guys have me on last year really

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<v Speaker 4>changed the course of my book, so I appreciate that.

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<v Speaker 2>Oh, thank you.

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<v Speaker 4>Well.

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<v Speaker 2>It was genuinely excellent. I am not just saying that.

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<v Speaker 2>I really enjoyed it. Okay, speaking of which, how does

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<v Speaker 2>it work when you decide to add a new chapter

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<v Speaker 2>to a book and why did you decide to do this?

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<v Speaker 4>Yeah. So the funniest thing about this book was when

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<v Speaker 4>I would do book talks, people kept telling me about

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<v Speaker 4>barons I missed, Like I was in Idaho. They're like,

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<v Speaker 4>let me tell you about a potato baron when I

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<v Speaker 4>was in Indiana. There.

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<v Speaker 3>We're going to get the name of the potato baron

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<v Speaker 3>after the episode.

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<v Speaker 4>So oh yeah, I have a whole purgatory folder that

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<v Speaker 4>I just put this information into. But Cisco kept coming

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<v Speaker 4>up and it was the weirdest placed origin story where

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<v Speaker 4>so I talked fast and I know it. So I

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<v Speaker 4>purposely been doing book talks and nursing.

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<v Speaker 2>Homes, so you have to slow down and practice.

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<v Speaker 4>Okay, I blame it on. I listened to podcasts like

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<v Speaker 4>one point five point five, especially Midwestern and older people.

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<v Speaker 4>You gotta take it down. And what kept happening when

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<v Speaker 4>I was doing.

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<v Speaker 3>You realize, if you're speaking fast because you're used to it,

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<v Speaker 3>then people who listened to you on those podcasts are

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<v Speaker 3>now listen you two and a half to three x speed. Anyway.

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<v Speaker 4>It's bad because my husband listens to them on two

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<v Speaker 4>x twos. We talked that way, and it's so a

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<v Speaker 4>lot of times you do nursing home gigs, they'll value

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<v Speaker 4>for dinner before and after. And it was people kept

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<v Speaker 4>complaining about the food. And I mean, anyone that's been

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<v Speaker 4>to a hospital or there's home in America, it's pretty bad.

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<v Speaker 4>I mean, we're serving our most vulnerable people the worst food.

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<v Speaker 4>And they kept coming up. But it's Cisco's one of

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<v Speaker 4>those things everyone kind of complains about, but no one knows.

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<v Speaker 4>And my mom used to have a bakery and I

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<v Speaker 4>write about that in my Coffee chapter. And she had

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<v Speaker 4>a Broadliner and her Broadliner disappeared. They got bought up

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<v Speaker 4>by a bigger entity, and so I was just curious.

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<v Speaker 2>And then that's broadline distribution.

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<v Speaker 4>Yes, right, thanks for that's an industry term. I think

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<v Speaker 4>of them as grocery store for restaurants. They were Amazon

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<v Speaker 4>Before Amazon, they were the everything store.

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<v Speaker 3>This is really important because when we're talking about Foo distribution,

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<v Speaker 3>so there are broadliners. You get everything there from well,

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<v Speaker 3>you know, your huge jar of olives to cheese or whatever.

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<v Speaker 3>But then also a restaurant might also have specialty distributors

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<v Speaker 3>too that like just really focus.

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<v Speaker 4>On one thing, right if they have the option. Okay,

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<v Speaker 4>in certain markets, usually most rural communities, there's very few options.

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<v Speaker 4>But like for example, New York has one most competitive

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<v Speaker 4>broadliner market, so restaurants here have a lot of different

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<v Speaker 4>source and options.

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<v Speaker 2>Yeah, I should just say this is going to be

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<v Speaker 2>a very odd, lotsy episode because it brings together baking, warehouses, logistics, trucking,

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<v Speaker 2>anti trust, all that good stuff. So I'm very excited. Okay, Well,

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<v Speaker 2>on that note, how did Cisco get to be a

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<v Speaker 2>dominant player in this particular space.

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<v Speaker 4>I love this origin story John Bot. He's a different

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<v Speaker 4>type of character compared to other barons my book. I

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<v Speaker 4>really like him, like he's like a model businessman where

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<v Speaker 4>he's one of those people comes out of Waco, Texas.

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<v Speaker 4>His brother and dad died young, dropped out of college,

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<v Speaker 4>leap Baylor to support his mom, worked at AMP, got

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<v Speaker 4>transferred to the AMP in Houston, and he's one of

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<v Speaker 4>those people you see in business history that just saw

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<v Speaker 4>things before other people. He saw two important things. Number one,

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<v Speaker 4>the rise of frozen food. We're talking like right after

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<v Speaker 4>World War two and how that was going to and

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<v Speaker 4>then also frozen food mixed with women entering the work

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<v Speaker 4>at workforce knowing that they want to make quicker meals.

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<v Speaker 4>So he thought, oh, people are gonna eat out more.

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<v Speaker 4>And the thing to keep in mind here is our

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<v Speaker 4>norm of eating out is a very new thing in America.

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<v Speaker 4>Historically used to like bring a dish to something, it

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<v Speaker 4>was like a church function. Now we eat up about

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<v Speaker 4>once a day. So he saw that thing ahead of people,

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<v Speaker 4>and he didn't think amp was moving fast enough. So

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<v Speaker 4>he founded a frozen essentially a frozen berry company. But

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<v Speaker 4>going back to this point, you made Joe about all

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<v Speaker 4>these different things. That's how the idea from Cisco came

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<v Speaker 4>from where literally some Irish oil man was opening a

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<v Speaker 4>fancy hotel in Houston, and he was working the loading

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<v Speaker 4>dock that night and he saw in the day a

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<v Speaker 4>frozen strawberries. A frozen strawberry. I don't have a competitive advantage,

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<v Speaker 4>but what I can do is this food buyer has

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<v Speaker 4>like thirty different vendors for all these different things. What

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<v Speaker 4>I can do is offer him as much as possible.

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<v Speaker 4>So the origin of Cisco was he brought nine companies

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<v Speaker 4>together to create it, and you realized some's gonna fill

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<v Speaker 4>this at some point. So even though they only did

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<v Speaker 4>business in a few state, he registered in all fifty

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<v Speaker 4>states so that's how Cisco is created.

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<v Speaker 3>I am fascinated by this idea because it's just one

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<v Speaker 3>of those things that hadn't really occurred to me until

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<v Speaker 3>like a read ear chapter, just like yeah, like it's

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<v Speaker 3>really weird how much we eat out or it's just

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<v Speaker 3>really novel in terms of the prevalence of restaurants. I

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<v Speaker 3>mean I eat out way more than I did, like

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<v Speaker 3>when I was a kid growing up.

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<v Speaker 4>I think about that all the time. Used like Bonanza

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<v Speaker 4>was like a buffet was like a special occasion once

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<v Speaker 4>a week.

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<v Speaker 3>And now I sit down Pizza Hut. That's another one

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<v Speaker 3>that was such a big deal. Yeah and yeah, no,

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<v Speaker 3>I just you just do it.

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<v Speaker 4>Now, Well, let me pose a question to you. What

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<v Speaker 4>do you think? And there's a new king The number

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<v Speaker 4>one sit down chain restaurant in America is where you

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<v Speaker 4>order off the menu.

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<v Speaker 3>Oh, this is tough.

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<v Speaker 4>Before I tell you it's my favorite train, your favorite chain,

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<v Speaker 4>maybe my husband.

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<v Speaker 3>I'm worried that, like I'm not going to know it,

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<v Speaker 3>and then I'm going to be really embarrassed at how

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<v Speaker 3>out of touch because you're going to say it is

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<v Speaker 3>going to be really obvious. What is it?

0:10:10.440 --> 0:10:11.640
<v Speaker 2>Cheesecake factory?

0:10:11.840 --> 0:10:15.680
<v Speaker 3>No are we are we talking about by dollar volume?

0:10:15.880 --> 0:10:16.520
<v Speaker 4>Dollar volume?

0:10:16.720 --> 0:10:17.360
<v Speaker 3>Okay?

0:10:18.600 --> 0:10:20.560
<v Speaker 2>All right, yeah, you're gonna have to tell us.

0:10:20.640 --> 0:10:21.880
<v Speaker 3>I think I'm having stage fright.

0:10:21.920 --> 0:10:23.199
<v Speaker 4>What's the Texas Roadhouse?

0:10:23.559 --> 0:10:26.520
<v Speaker 2>I love Texas Roadhouse? Oh my god. They have the

0:10:26.520 --> 0:10:28.040
<v Speaker 2>best red rolls.

0:10:28.120 --> 0:10:30.760
<v Speaker 4>My mom brings to block bags and like I should.

0:10:30.480 --> 0:10:32.719
<v Speaker 2>Have said, that was my favorite. They had one of those.

0:10:33.480 --> 0:10:35.640
<v Speaker 2>When I was living in Abu Dabi, they had one

0:10:35.800 --> 0:10:37.640
<v Speaker 2>and it was absolutely fantastic.

0:10:37.679 --> 0:10:39.640
<v Speaker 4>You want to understand America, go to a text roadhouse

0:10:39.720 --> 0:10:42.120
<v Speaker 4>on Friday night. Yeah, I wasn't one to buke Iowa.

0:10:42.320 --> 0:10:44.680
<v Speaker 4>I was on book tour last weekend. I got a steak,

0:10:44.760 --> 0:10:47.400
<v Speaker 4>vegetable and mashed potatoes homemade fourteen dollars.

0:10:47.720 --> 0:10:50.880
<v Speaker 2>Un ironically, their sticks are really good, Like they're good.

0:10:50.960 --> 0:10:51.600
<v Speaker 2>I always have to pull.

0:10:51.760 --> 0:10:53.559
<v Speaker 3>Where do they get there? Where do they get their food?

0:10:54.160 --> 0:10:55.840
<v Speaker 4>Oh? I mean who knows how they I mean you

0:10:55.880 --> 0:10:58.240
<v Speaker 4>need to get it from Cisco and they you don't.

0:10:58.360 --> 0:10:58.720
<v Speaker 4>I don't know.

0:10:58.760 --> 0:11:03.199
<v Speaker 3>They only charged fourteen because of the incredible miracle of capitalism.

0:11:03.240 --> 0:11:04.040
<v Speaker 3>Have been scared, Joe.

0:11:03.960 --> 0:11:06.360
<v Speaker 4>My hotic is two things they do scratch cooking. Most

0:11:06.440 --> 0:11:08.600
<v Speaker 4>chain restaurants now do frozen food. They're actually kind of

0:11:08.600 --> 0:11:11.360
<v Speaker 4>brocoling in the back and number two volume. Okay, yeah,

0:11:11.360 --> 0:11:13.600
<v Speaker 4>their surfers only have three tables and they move you

0:11:13.679 --> 0:11:14.120
<v Speaker 4>so quick.

0:11:30.080 --> 0:11:33.200
<v Speaker 2>I love that you're doing in person research on the

0:11:33.240 --> 0:11:36.520
<v Speaker 2>subject of chain restaurants. But you know, you mentioned that

0:11:36.840 --> 0:11:40.760
<v Speaker 2>we're not entirely sure where Texas Roadhouse gets its food from.

0:11:41.080 --> 0:11:45.000
<v Speaker 2>How does it work the contracts between a restaurant and

0:11:45.320 --> 0:11:47.679
<v Speaker 2>someone like a Cisco. What do we know about those

0:11:47.720 --> 0:11:48.760
<v Speaker 2>specific agreements?

0:11:49.160 --> 0:11:51.240
<v Speaker 4>So a few things. One we can kind of figure

0:11:51.240 --> 0:11:53.800
<v Speaker 4>out what chain Cisco does based on its website. So

0:11:53.840 --> 0:11:56.200
<v Speaker 4>it has a subdivision called Sigma. So if you go

0:11:56.200 --> 0:11:59.240
<v Speaker 4>to Sigma's website, it will rage about its corporate clients.

0:11:59.240 --> 0:12:01.760
<v Speaker 4>Some of them are all Garden Red Robin's one, you know,

0:12:01.760 --> 0:12:05.760
<v Speaker 4>different chains like that. The agreements, there's a lot. I mean,

0:12:06.920 --> 0:12:08.440
<v Speaker 4>what I do know from these agreements is what we

0:12:08.440 --> 0:12:11.319
<v Speaker 4>see with public universities, and even that are not transparent.

0:12:11.640 --> 0:12:14.320
<v Speaker 4>There's a famous one at the University of Iowa. Someone

0:12:14.360 --> 0:12:17.600
<v Speaker 4>wanted to know what's the contract for food here? And

0:12:17.640 --> 0:12:19.400
<v Speaker 4>it went up to Supreme Court in Iowa and it

0:12:19.440 --> 0:12:21.400
<v Speaker 4>was rejected, which is kind of a weird thing, Like

0:12:21.400 --> 0:12:22.959
<v Speaker 4>you think that our cultural state would have a really

0:12:23.000 --> 0:12:25.040
<v Speaker 4>good source in the food. You would know the contracts.

0:12:25.360 --> 0:12:26.559
<v Speaker 4>There's not a lot of disclosure here.

0:12:26.559 --> 0:12:28.840
<v Speaker 2>They filed to see the actual contracts.

0:12:28.920 --> 0:12:29.439
<v Speaker 4>Keep it closed.

0:12:29.520 --> 0:12:32.559
<v Speaker 3>Yeah, Okay, So let's say a red Robin is it

0:12:32.640 --> 0:12:35.400
<v Speaker 3>or an olive Garden is a client of Cisco. Would

0:12:35.400 --> 0:12:38.920
<v Speaker 3>that be a national contract that would cover every Red

0:12:39.000 --> 0:12:42.200
<v Speaker 3>Robin or Olive Garden or would there be any variation

0:12:42.440 --> 0:12:45.880
<v Speaker 3>and read in regional distribution or anything like that, Like I.

0:12:45.880 --> 0:12:48.360
<v Speaker 4>Would think so I would contextualize Cisco as think of

0:12:48.360 --> 0:12:50.480
<v Speaker 4>it as like fed extra food. Okay, A lot of

0:12:50.480 --> 0:12:52.800
<v Speaker 4>these companies that pattern products, and Cisco's just moving their

0:12:52.840 --> 0:12:54.679
<v Speaker 4>patent pattern fries, you know what I mean? Like they

0:12:54.720 --> 0:12:56.760
<v Speaker 4>all have their kind of That's what Cisco's there to

0:12:56.800 --> 0:12:59.720
<v Speaker 4>do is outsource that part or handle that.

0:13:00.480 --> 0:13:04.679
<v Speaker 2>Is there some giant like Cisco food production center in

0:13:04.800 --> 0:13:07.199
<v Speaker 2>like I don't know, the wilderness of Wyoming or something,

0:13:07.280 --> 0:13:09.959
<v Speaker 2>or are they sort of like scattered around the United States.

0:13:09.720 --> 0:13:12.880
<v Speaker 4>Scattered around? I mean, this is this is harder to understand.

0:13:12.880 --> 0:13:14.600
<v Speaker 4>There was a good Wall Street Journal article like twenty

0:13:14.679 --> 0:13:17.599
<v Speaker 4>years ago, how a lot of your Jollopeno poppers in

0:13:17.640 --> 0:13:19.600
<v Speaker 4>a restaurant I'll be all being made at one factory

0:13:19.640 --> 0:13:23.080
<v Speaker 4>in Mexico. You know, it's cheaper to pay someone offshore. Essentially,

0:13:23.160 --> 0:13:25.920
<v Speaker 4>you know, stuff it, but then you are sacrificing taste

0:13:25.920 --> 0:13:29.440
<v Speaker 4>at some point. But Cisco doesn't own production facilities. It

0:13:29.480 --> 0:13:31.320
<v Speaker 4>owned a slaughterhouse in Iowa at one point, but then

0:13:31.320 --> 0:13:33.280
<v Speaker 4>it sold it off. So I can't quite figure out

0:13:33.320 --> 0:13:35.480
<v Speaker 4>what they got into that. My guess is is for

0:13:35.600 --> 0:13:38.559
<v Speaker 4>most restaurants, people pick their vendor based on They called

0:13:38.640 --> 0:13:41.240
<v Speaker 4>center of the plate the protein, so they were trying

0:13:41.280 --> 0:13:42.680
<v Speaker 4>to do quality control.

0:13:43.000 --> 0:13:45.319
<v Speaker 3>Yeah, I'm sure you're the center of the plate. Yeah,

0:13:45.640 --> 0:13:49.600
<v Speaker 3>a restaurant to refer to whichever protein. I already but

0:13:49.679 --> 0:13:53.679
<v Speaker 3>this is so they don't have production what basically it

0:13:53.760 --> 0:13:56.800
<v Speaker 3>is and you already said it's like fed eggs at

0:13:56.800 --> 0:13:58.880
<v Speaker 3>its core, it sounds like it's logistics companies.

0:13:58.920 --> 0:14:01.440
<v Speaker 4>Yes, most of theirm place are truck drivers. Huh.

0:14:01.679 --> 0:14:03.640
<v Speaker 2>Your dad was a truck driver, right, you talk about

0:14:03.640 --> 0:14:04.160
<v Speaker 2>this in the book.

0:14:04.440 --> 0:14:06.760
<v Speaker 4>Yes, he works from a corn start company.

0:14:07.960 --> 0:14:10.880
<v Speaker 2>So what did that experience of growing up with a

0:14:10.920 --> 0:14:14.520
<v Speaker 2>truck driver dad teach you about a company like Cisco.

0:14:14.760 --> 0:14:16.719
<v Speaker 4>So my dad used to be first he's being in

0:14:16.720 --> 0:14:18.520
<v Speaker 4>the beer business, so he's a beer truck driver, and

0:14:18.559 --> 0:14:20.560
<v Speaker 4>then he worked in beer sales. So that's actually where

0:14:20.560 --> 0:14:23.520
<v Speaker 4>a lot of my I love looking at displays and

0:14:23.560 --> 0:14:25.600
<v Speaker 4>grocery stores because my dad used to merchandise, so I

0:14:25.640 --> 0:14:28.560
<v Speaker 4>love good merchandising. So like, my favorite grocery store is

0:14:28.720 --> 0:14:32.720
<v Speaker 4>HAP in Texas LOVEHV No One merchant, No One merchandise

0:14:32.800 --> 0:14:34.640
<v Speaker 4>is like that, Yeah, this is a fact, and so

0:14:34.680 --> 0:14:36.520
<v Speaker 4>you look at that. And so like my dad always

0:14:36.520 --> 0:14:40.080
<v Speaker 4>taught me like he could, he knew the type of

0:14:40.080 --> 0:14:42.480
<v Speaker 4>demographics of a grocery based on the number one beer,

0:14:42.840 --> 0:14:44.680
<v Speaker 4>like oh, this is a blue Moon hivy or this

0:14:44.760 --> 0:14:49.320
<v Speaker 4>is a you know, red red Dog hivy. So there's

0:14:49.320 --> 0:14:53.960
<v Speaker 4>different price points. And so my dad now does corn products.

0:14:54.080 --> 0:14:58.520
<v Speaker 4>But just understanding because there's independent truck drivers, there's in

0:14:58.600 --> 0:15:00.920
<v Speaker 4>house truck drivers, and there's kind of hierarchy to these

0:15:00.920 --> 0:15:03.360
<v Speaker 4>different worlds all that kind of stuff.

0:15:03.800 --> 0:15:06.760
<v Speaker 3>So let's talk about the competitive landscape because that's an

0:15:06.920 --> 0:15:10.040
<v Speaker 3>addition to the fact that you know, you are a

0:15:10.080 --> 0:15:12.760
<v Speaker 3>big fan of the stakes at Texas Roadhouse. That's why

0:15:12.800 --> 0:15:16.440
<v Speaker 3>we're here. What does the competitive landscape for sort of

0:15:16.480 --> 0:15:19.280
<v Speaker 3>this sort of broadline or food distribution to restaurant really

0:15:19.280 --> 0:15:19.680
<v Speaker 3>look like.

0:15:21.200 --> 0:15:23.560
<v Speaker 4>So that I mean, that's that's the big question anti

0:15:23.560 --> 0:15:26.400
<v Speaker 4>trusty market definition. I mean that is is like my

0:15:26.480 --> 0:15:28.720
<v Speaker 4>little pet peeve is, how do you define a market's everything?

0:15:29.120 --> 0:15:31.520
<v Speaker 4>So like Cisco try to buy us foods, you know,

0:15:31.560 --> 0:15:34.520
<v Speaker 4>back in twenty fifteen, and they argue their competition include

0:15:34.560 --> 0:15:38.480
<v Speaker 4>Sam's Club. I think people like I just remember personally

0:15:38.520 --> 0:15:40.880
<v Speaker 4>anadoltically my mom, we only went to Sam's Club when

0:15:40.880 --> 0:15:43.080
<v Speaker 4>she ran out cups and needed to get cups between

0:15:43.120 --> 0:15:47.120
<v Speaker 4>her next truckload. Most people would not include Costco and

0:15:47.120 --> 0:15:49.200
<v Speaker 4>Samski as a broadliner and Texas Roadhouse.

0:15:49.240 --> 0:15:50.800
<v Speaker 2>Is it going to Costco to buy steakes?

0:15:50.840 --> 0:15:53.280
<v Speaker 3>But in theory or restaurant, I mean, I take your point,

0:15:53.560 --> 0:15:57.440
<v Speaker 3>it's not really a comp but in theory, there probably

0:15:57.480 --> 0:16:00.400
<v Speaker 3>are restaurants that source from some of these whole Yeah.

0:16:00.560 --> 0:16:01.760
<v Speaker 4>I mean you can tell when you go in certain

0:16:01.760 --> 0:16:04.680
<v Speaker 4>local restaurants, you'll see Costco branded products in the back.

0:16:05.080 --> 0:16:07.600
<v Speaker 4>My bigger thing here is right now, a lot of

0:16:07.640 --> 0:16:11.640
<v Speaker 4>what is a market is defined by highly paid economists,

0:16:11.720 --> 0:16:15.000
<v Speaker 4>and these things aren't publicly disclosed usually. I kind of

0:16:15.480 --> 0:16:17.040
<v Speaker 4>keep in mind, I come out of the Treasury Tax

0:16:17.200 --> 0:16:19.640
<v Speaker 4>Analysis Office. The beauty of that world is you have

0:16:19.640 --> 0:16:23.240
<v Speaker 4>Treasury doing tax revenue estimates UFCCBO, and then you have

0:16:23.280 --> 0:16:26.840
<v Speaker 4>independent academic institutions like you PEN doing revenue estimates, so

0:16:26.880 --> 0:16:28.560
<v Speaker 4>you have three different estimates coming at you for the

0:16:28.600 --> 0:16:30.880
<v Speaker 4>same thing. I will love if we did something like

0:16:30.920 --> 0:16:32.960
<v Speaker 4>this with market definition because here's the thing, these markets

0:16:32.960 --> 0:16:35.520
<v Speaker 4>are pretty stable. Having like there should be a government

0:16:35.520 --> 0:16:37.560
<v Speaker 4>agency doing market definition reports.

0:16:37.880 --> 0:16:42.120
<v Speaker 3>So based on how you so the merger attempt was blocked.

0:16:42.160 --> 0:16:47.400
<v Speaker 3>It so based on however the regulators at the time defined, Okay,

0:16:47.440 --> 0:16:49.400
<v Speaker 3>this is the market, this is the circle we're drawing.

0:16:49.440 --> 0:16:51.440
<v Speaker 3>What are we talking about in terms of market share

0:16:51.440 --> 0:16:51.960
<v Speaker 3>and so forth?

0:16:52.160 --> 0:16:54.480
<v Speaker 4>So keep so at the time too, there's basically three

0:16:54.560 --> 0:16:57.400
<v Speaker 4>national broadliners and they were number one Cisco is trying

0:16:57.400 --> 0:17:00.440
<v Speaker 4>to buy number two US Foods. That was read. But

0:17:00.480 --> 0:17:03.680
<v Speaker 4>what's really interesting here is basically, even though Cisco got

0:17:03.720 --> 0:17:06.000
<v Speaker 4>stopped two things number one, number two is trying to

0:17:06.000 --> 0:17:08.439
<v Speaker 4>buy number three. Right now, US Foods is trying to

0:17:08.440 --> 0:17:11.639
<v Speaker 4>buy I have to write it down performance foed. But

0:17:11.760 --> 0:17:16.280
<v Speaker 4>then Cisco basically is engaged. When people call roll ups

0:17:16.720 --> 0:17:19.560
<v Speaker 4>to my calculations, it's buying over two hundred and sixteen companies.

0:17:19.840 --> 0:17:22.240
<v Speaker 4>So even though it got stopped once for this big merger.

0:17:22.720 --> 0:17:25.159
<v Speaker 4>It's market dominance really comes from rolling up you know,

0:17:25.600 --> 0:17:28.200
<v Speaker 4>a local Miami seafood place, local produce place, and that

0:17:28.359 --> 0:17:29.679
<v Speaker 4>Anaheim that kind of stuff.

0:17:30.240 --> 0:17:33.120
<v Speaker 2>So I know, roll up strategies started to get more

0:17:33.240 --> 0:17:39.200
<v Speaker 2>attention under the Biden administration, but historically it does seem

0:17:39.240 --> 0:17:42.840
<v Speaker 2>like regulators kind of go after the big M and

0:17:42.880 --> 0:17:45.200
<v Speaker 2>A deals and they kind of ignore all the small ones,

0:17:45.280 --> 0:17:47.680
<v Speaker 2>even though once you add up all the small ones,

0:17:47.960 --> 0:17:50.880
<v Speaker 2>it can get a company into a very very dominant position,

0:17:51.320 --> 0:17:52.120
<v Speaker 2>like with Cisco.

0:17:52.400 --> 0:17:54.000
<v Speaker 4>I think this is the biggest one of the biggest

0:17:54.040 --> 0:17:56.760
<v Speaker 4>dowop poles and modern competition policy in America. I mean,

0:17:56.880 --> 0:18:00.840
<v Speaker 4>go back to my coffee bearing JB. Move they did

0:18:00.960 --> 0:18:04.640
<v Speaker 4>was clinics because this sounds awful. They realize people are

0:18:04.680 --> 0:18:07.360
<v Speaker 4>economically irrational with their pets when it comes to healthcare,

0:18:07.520 --> 0:18:09.719
<v Speaker 4>so they bought over like fifteen hundred vet clinics they

0:18:09.800 --> 0:18:12.080
<v Speaker 4>rolled up. Commissioner con helped put a stop to that.

0:18:13.160 --> 0:18:15.280
<v Speaker 4>I generally think with big companies like this, once you

0:18:15.280 --> 0:18:18.159
<v Speaker 4>reach a certain size, you basically don't allow them to

0:18:18.320 --> 0:18:21.119
<v Speaker 4>acquire because you just know they're not buying a company

0:18:21.160 --> 0:18:23.680
<v Speaker 4>for pro competitive reasons. But a lot of this flies

0:18:23.680 --> 0:18:26.480
<v Speaker 4>into the right art because the Federal Trade Comission, you know,

0:18:26.560 --> 0:18:30.280
<v Speaker 4>it's very understaffed. They can't keep they cannot keep tracking

0:18:30.280 --> 0:18:32.760
<v Speaker 4>a seafood provider in Miami who's buying it.

0:18:33.640 --> 0:18:37.000
<v Speaker 3>Talk to us more about what they rolled up or

0:18:37.040 --> 0:18:39.040
<v Speaker 3>what they've been trying to roll up. So I take

0:18:39.040 --> 0:18:44.280
<v Speaker 3>it these aren't other broadliners. Are these specialty? Are these niche?

0:18:44.280 --> 0:18:45.040
<v Speaker 3>Are these regional?

0:18:45.119 --> 0:18:45.199
<v Speaker 4>Like?

0:18:45.240 --> 0:18:48.080
<v Speaker 3>What are they? What are the fragmented assets that they're

0:18:48.080 --> 0:18:49.840
<v Speaker 3>consolidating onto the Cisco umbrella?

0:18:49.960 --> 0:18:50.520
<v Speaker 4>All above?

0:18:50.680 --> 0:18:50.960
<v Speaker 3>Okay?

0:18:51.000 --> 0:18:53.359
<v Speaker 4>I mean they generally don't compete. They buy. Okay, like

0:18:53.400 --> 0:18:55.560
<v Speaker 4>in Iowa, they came dial because they bought a broadliner,

0:18:55.640 --> 0:18:57.800
<v Speaker 4>a local broadliner. That essentially what they did for earlier

0:18:57.840 --> 0:18:59.760
<v Speaker 4>their history. Now they tend to buy more specialties. So

0:18:59.800 --> 0:19:02.920
<v Speaker 4>they'll buy like hotel things, like little soaps. They'll buy

0:19:02.960 --> 0:19:05.280
<v Speaker 4>a company that does like Asian food. They'll all these

0:19:05.280 --> 0:19:06.919
<v Speaker 4>little things, and then they're starting to buy four in

0:19:07.000 --> 0:19:10.800
<v Speaker 4>like an Irish broadliner, a Canadian broadliner, Coasta Rica broadliner.

0:19:11.680 --> 0:19:13.359
<v Speaker 4>It's just kind of a blop that keeps growing.

0:19:14.040 --> 0:19:17.919
<v Speaker 2>Am I a tomato broadliner? I brought Joe tomatoes tomato,

0:19:18.440 --> 0:19:19.400
<v Speaker 2>really nice tomatoes.

0:19:19.520 --> 0:19:21.680
<v Speaker 3>Niche, I think you're a specialty distributed.

0:19:21.320 --> 0:19:24.080
<v Speaker 2>Yeah, okay, fair enough. I certainly don't do it in volume,

0:19:24.320 --> 0:19:28.720
<v Speaker 2>especially this year. Okay, Well, on that note, in your chapter,

0:19:29.160 --> 0:19:32.280
<v Speaker 2>it says that Cisco has something like twenty seven percent

0:19:32.359 --> 0:19:33.080
<v Speaker 2>market share.

0:19:33.720 --> 0:19:35.040
<v Speaker 4>It's unclear what the market share is.

0:19:35.080 --> 0:19:36.920
<v Speaker 2>Okay, So originally this was going to be my question,

0:19:37.040 --> 0:19:39.360
<v Speaker 2>like when we say that, what do we actually mean?

0:19:39.680 --> 0:19:42.280
<v Speaker 4>We don't know. I originally in that chapter have A

0:19:42.680 --> 0:19:45.280
<v Speaker 4>quoted as a fifty percent market share, but you sometimes

0:19:45.320 --> 0:19:47.920
<v Speaker 4>you'll see forty, sometimes you'll see thirty. It really comes

0:19:47.960 --> 0:19:50.080
<v Speaker 4>back to the market definition. That's why I want to

0:19:50.119 --> 0:19:53.560
<v Speaker 4>go back to having some public entity debate this so

0:19:53.600 --> 0:19:57.560
<v Speaker 4>it's transparent. But also partly what stopped that purchase of

0:19:57.720 --> 0:19:59.760
<v Speaker 4>US foods is when you have to see looked into it.

0:19:59.760 --> 0:20:02.840
<v Speaker 4>They are looking at metropolitans and they realize, like in

0:20:02.960 --> 0:20:04.800
<v Speaker 4>Las Vegas and San Diego, it would have like an

0:20:04.840 --> 0:20:07.560
<v Speaker 4>eighty percent market share. So even with food, we tend

0:20:07.600 --> 0:20:10.560
<v Speaker 4>to talk national food is so local food markets particular,

0:20:10.640 --> 0:20:12.560
<v Speaker 4>we really need to drill down regionally.

0:20:12.880 --> 0:20:15.119
<v Speaker 3>What do they use this power for? Sitting aside the

0:20:15.160 --> 0:20:16.639
<v Speaker 3>fact that they want to make a lot of money

0:20:16.760 --> 0:20:19.199
<v Speaker 3>like all companies do, like when I think about the

0:20:19.359 --> 0:20:24.080
<v Speaker 3>risk of anti competitive abuse or why I wouldn't want

0:20:24.119 --> 0:20:27.440
<v Speaker 3>one company to have such a dominant, you know, share

0:20:27.640 --> 0:20:29.760
<v Speaker 3>of a given market, I think, Okay, what is the

0:20:29.800 --> 0:20:33.159
<v Speaker 3>potential for abuse? So maybe they say no, you're not

0:20:33.320 --> 0:20:35.520
<v Speaker 3>you can't get access to all of this stuff unless

0:20:35.560 --> 0:20:37.920
<v Speaker 3>you buy our all of Maybe could be one sort

0:20:37.920 --> 0:20:39.560
<v Speaker 3>of thing, or they tell a restaurant you can't buy

0:20:39.720 --> 0:20:43.040
<v Speaker 3>X unless you buy our soaps. Like what is the

0:20:43.080 --> 0:20:46.560
<v Speaker 3>fear or what is the reality of what Cisco currently

0:20:46.640 --> 0:20:48.919
<v Speaker 3>does with the amount of power that they have.

0:20:49.200 --> 0:20:52.560
<v Speaker 4>Yeah, so two things number one, So it's it's not

0:20:52.600 --> 0:20:54.360
<v Speaker 4>like you get a big sales book with the prices

0:20:54.359 --> 0:20:56.720
<v Speaker 4>of Cisco. Those days are gone. Most of it's on

0:20:56.720 --> 0:21:00.800
<v Speaker 4>an app and this is a black box. My understanding

0:21:00.800 --> 0:21:02.520
<v Speaker 4>from people I've talked to is they always want to

0:21:02.520 --> 0:21:04.800
<v Speaker 4>make their margin. So they might sell you your center

0:21:04.840 --> 0:21:06.440
<v Speaker 4>of a plate, the protein at a loss or costs.

0:21:06.520 --> 0:21:08.239
<v Speaker 4>They get you in the door, but then they'll make

0:21:08.240 --> 0:21:11.240
<v Speaker 4>the margins up by tweaking the napkin prices. Here's the

0:21:11.280 --> 0:21:14.879
<v Speaker 4>thing one could argue that's in violation the Robits and

0:21:14.880 --> 0:21:18.080
<v Speaker 4>Batman Act because in theory, you should charge everyone the

0:21:18.119 --> 0:21:20.399
<v Speaker 4>same price for x amount of units, but we don't

0:21:20.440 --> 0:21:21.280
<v Speaker 4>know because.

0:21:20.960 --> 0:21:25.439
<v Speaker 2>Of Oh so we think it might be personalized up pricing,

0:21:25.520 --> 0:21:26.120
<v Speaker 2>but we're not sure.

0:21:26.200 --> 0:21:29.200
<v Speaker 4>We're not sure. Okay, that is what some people have accused.

0:21:29.400 --> 0:21:31.080
<v Speaker 4>The other thing to keep in mind here and the biggest,

0:21:31.240 --> 0:21:32.920
<v Speaker 4>honestly part of the reason why I wrote this chapter

0:21:33.000 --> 0:21:35.480
<v Speaker 4>is just the quality decline. I feel like most eating

0:21:35.520 --> 0:21:38.000
<v Speaker 4>out in America, especially local places, it's all kind of

0:21:38.000 --> 0:21:41.320
<v Speaker 4>eh because CISC companies like Cisco, they don't want to

0:21:41.320 --> 0:21:44.439
<v Speaker 4>buy from like a local provider. They want one entity

0:21:44.560 --> 0:21:48.160
<v Speaker 4>to do a bunch, and so it's just stifling out

0:21:48.200 --> 0:21:51.080
<v Speaker 4>that kind of innovation, the quality, and especially in rural America,

0:21:51.240 --> 0:21:52.919
<v Speaker 4>Cisco doesn't want to deal with local things, and so

0:21:53.000 --> 0:21:55.040
<v Speaker 4>especially in I think an undercurrent two of my book

0:21:55.080 --> 0:21:58.760
<v Speaker 4>I realized after the fact was the communities producing our

0:21:58.800 --> 0:22:00.719
<v Speaker 4>food are actually being hit hardest by the food system.

0:22:01.080 --> 0:22:04.560
<v Speaker 4>We saw in the Coger Albertson merger case failed merger

0:22:04.640 --> 0:22:07.720
<v Speaker 4>that they're gouging the most in real communities. Most the

0:22:07.760 --> 0:22:10.040
<v Speaker 4>broadliner dominance tends to be highest in real communities, and

0:22:10.040 --> 0:22:12.280
<v Speaker 4>real communities tend to have the most fast food, So

0:22:12.480 --> 0:22:14.440
<v Speaker 4>it's kind of getting the worst of all these worlds,

0:22:15.200 --> 0:22:18.400
<v Speaker 4>So like New York has the best food, Like it's

0:22:18.520 --> 0:22:21.160
<v Speaker 4>kinda the more yuppie you are in America, that probably

0:22:21.160 --> 0:22:22.320
<v Speaker 4>the better food selection you have.

0:22:23.240 --> 0:22:27.320
<v Speaker 2>That seems fair actually, and again like that's pretty ironic

0:22:27.320 --> 0:22:31.280
<v Speaker 2>given that most of the food is grown outside of cities. Obviously,

0:22:31.880 --> 0:22:34.240
<v Speaker 2>I'm going to ask the question that is very close

0:22:34.280 --> 0:22:37.960
<v Speaker 2>to Joe's heart. But with market dominance tends to come

0:22:38.160 --> 0:22:41.800
<v Speaker 2>pricing power. But on the other hand, with market dominance

0:22:41.920 --> 0:22:46.840
<v Speaker 2>and scale comes savings from volume. Do we have any

0:22:46.880 --> 0:22:50.320
<v Speaker 2>idea of like the net effect of a cisco on

0:22:50.680 --> 0:22:52.240
<v Speaker 2>food prices in restaurants?

0:22:52.560 --> 0:22:55.440
<v Speaker 4>We don't. I mean kind of what I realized writing

0:22:55.480 --> 0:22:57.600
<v Speaker 4>this chapter and just in general with this book is

0:22:57.960 --> 0:23:00.560
<v Speaker 4>I just kind of do everything as Goldilocks, and there

0:23:01.040 --> 0:23:03.800
<v Speaker 4>is beauty to scale, but things have just gotten too

0:23:03.880 --> 0:23:07.120
<v Speaker 4>far and things are out of whack. And I think

0:23:07.160 --> 0:23:09.800
<v Speaker 4>with price and I brought this up last time, and

0:23:09.840 --> 0:23:12.480
<v Speaker 4>it's the first slide I show people anytime I talk anymore,

0:23:13.320 --> 0:23:16.320
<v Speaker 4>is Americans been more on average on food than most

0:23:16.400 --> 0:23:19.240
<v Speaker 4>Western democracies. And I think it's like cliche to say

0:23:19.240 --> 0:23:20.760
<v Speaker 4>I went to Europe and had cheaper food and it

0:23:20.800 --> 0:23:22.800
<v Speaker 4>was better. I think that's how you've seen the system

0:23:22.840 --> 0:23:26.240
<v Speaker 4>play out because you basically big big, gets big. You

0:23:26.240 --> 0:23:27.879
<v Speaker 4>have all these big boys kind of like going at

0:23:27.960 --> 0:23:30.240
<v Speaker 4>each other, and it's just kind of this race to

0:23:30.280 --> 0:23:45.520
<v Speaker 4>the bottom.

0:23:46.400 --> 0:23:50.840
<v Speaker 3>Talk to us more about the food creator side of

0:23:50.880 --> 0:23:53.560
<v Speaker 3>the business. If I'm I don't know if I'm growing

0:23:53.600 --> 0:23:57.359
<v Speaker 3>tomatoes or if I'm or if me and Tracy are

0:23:57.400 --> 0:24:02.240
<v Speaker 3>growing tomatoes, to what degree the Cisco play us off

0:24:02.240 --> 0:24:05.480
<v Speaker 3>of each other or squeeze our margins in order to

0:24:05.560 --> 0:24:08.159
<v Speaker 3>get within the Cisco distribution system.

0:24:08.160 --> 0:24:10.520
<v Speaker 4>I think the best example of that's in seafood. Okay,

0:24:10.680 --> 0:24:14.400
<v Speaker 4>the seafood. Seafood in general America is just a dumpster fire.

0:24:14.400 --> 0:24:16.720
<v Speaker 4>To to be blunt with you, there's a really and

0:24:16.720 --> 0:24:19.000
<v Speaker 4>I'm gonna make a comparison here. CNBC came up with

0:24:19.000 --> 0:24:20.600
<v Speaker 4>a really good story the other day where Walmart and

0:24:20.600 --> 0:24:22.840
<v Speaker 4>Amazon are this big fight right now. Yeah, and Walmart

0:24:22.880 --> 0:24:26.960
<v Speaker 4>basically has very low standards for its third party platform.

0:24:27.240 --> 0:24:28.600
<v Speaker 4>There's a lot of fraud, a lot of abuse going

0:24:28.640 --> 0:24:30.240
<v Speaker 4>on that platform because it's trying to get market share

0:24:30.240 --> 0:24:34.000
<v Speaker 4>from Amazon. I would compare Cisco to that, where they

0:24:34.000 --> 0:24:36.879
<v Speaker 4>don't here's the thing, they don't really care how their

0:24:36.880 --> 0:24:39.199
<v Speaker 4>seafood source I mean, there's been so many allegations of

0:24:39.600 --> 0:24:44.080
<v Speaker 4>the calamari coming from Chinese slave labor fish that's saying

0:24:44.119 --> 0:24:47.320
<v Speaker 4>it's Gulf shrimp from the you know, from America. It's

0:24:47.359 --> 0:24:49.919
<v Speaker 4>not just all these like these constant abuses in this

0:24:50.080 --> 0:24:52.320
<v Speaker 4>seafood system, but Cisco not caring because all it cares

0:24:52.359 --> 0:24:55.720
<v Speaker 4>about is price. Think of Cisco like the Walmart food distribution.

0:24:56.080 --> 0:24:59.359
<v Speaker 2>That makes sense. So when you were reporting out this

0:24:59.400 --> 0:25:02.760
<v Speaker 2>particular chapter, did you hear any specific stories from either

0:25:02.840 --> 0:25:07.879
<v Speaker 2>restaurant owners or food producers about dealings with Cisco and

0:25:07.880 --> 0:25:10.600
<v Speaker 2>what it's like to actually negotiate with them.

0:25:11.080 --> 0:25:14.240
<v Speaker 4>The biggest critique I've heard is just the lack of selection.

0:25:14.800 --> 0:25:16.959
<v Speaker 4>Cisco is such a dominance in a lot of these markets,

0:25:17.000 --> 0:25:19.120
<v Speaker 4>local restaurant owners really don't have a lot of choices.

0:25:19.600 --> 0:25:22.480
<v Speaker 4>That's probably the biggest critique I heard. And just my

0:25:22.520 --> 0:25:25.320
<v Speaker 4>favorite phrase, and it's a subtitle of the chapter of

0:25:25.359 --> 0:25:27.920
<v Speaker 4>this chapter is Tonight's dinner fell off the Cisco truck.

0:25:28.280 --> 0:25:29.639
<v Speaker 4>We've all had those meals, you know what I mean.

0:25:29.680 --> 0:25:31.120
<v Speaker 4>You go to wedding and you can just tell it's

0:25:31.160 --> 0:25:33.880
<v Speaker 4>like the low Staer Cisco where it's just so blah

0:25:33.920 --> 0:25:36.359
<v Speaker 4>and tasteless, but a lot of restaurants. I mean, that's

0:25:36.440 --> 0:25:38.800
<v Speaker 4>kind of this whole undercurrent of this book. This chapter

0:25:38.960 --> 0:25:41.160
<v Speaker 4>is I kind of think of this as my Frankenstein chapter.

0:25:41.840 --> 0:25:43.879
<v Speaker 4>What started off as an aid to local restaurants make

0:25:43.920 --> 0:25:46.320
<v Speaker 4>their life easier is now undermining them because they're losing

0:25:46.359 --> 0:25:47.320
<v Speaker 4>their specialness.

0:25:47.720 --> 0:25:50.800
<v Speaker 2>Oh yeah, On that note, didn't the founder at one

0:25:50.880 --> 0:25:53.840
<v Speaker 2>point try to I guess he retired but was still

0:25:53.880 --> 0:25:56.080
<v Speaker 2>connected to the company, and then he tried to correct

0:25:56.280 --> 0:25:57.400
<v Speaker 2>some of what you're describing.

0:25:57.600 --> 0:25:59.359
<v Speaker 4>Yes, I mean, I can't say this enough. He is

0:25:59.400 --> 0:26:01.719
<v Speaker 4>a model business man. I mean, this guy he retired

0:26:01.720 --> 0:26:04.639
<v Speaker 4>in the late eighties. He stepped aside, donated the charities,

0:26:05.480 --> 0:26:07.480
<v Speaker 4>kept coming into the office each day, didn't want to

0:26:07.480 --> 0:26:11.280
<v Speaker 4>sign parking, and he always trusted his people especially. He

0:26:11.520 --> 0:26:13.960
<v Speaker 4>let basically each warehouse do its own thing, and I

0:26:13.960 --> 0:26:16.320
<v Speaker 4>would compare it to like Whole Foods, famously Whole Foods

0:26:16.400 --> 0:26:19.000
<v Speaker 4>let the managers do its own thing pre Amazon, so

0:26:19.040 --> 0:26:20.840
<v Speaker 4>if they saw a good thing at the farmer's market,

0:26:20.880 --> 0:26:24.240
<v Speaker 4>they could bring that producer in. He retires, few CEOs

0:26:24.240 --> 0:26:27.320
<v Speaker 4>come along. One comes along, and the old man hated

0:26:27.320 --> 0:26:30.080
<v Speaker 4>consultants number one. He's like they don't know my business.

0:26:30.160 --> 0:26:33.560
<v Speaker 4>Number two, they'll probably chait even though they're not supposed to.

0:26:33.600 --> 0:26:36.520
<v Speaker 4>They'll share my secret sauce with my competitors. New guy

0:26:36.560 --> 0:26:38.760
<v Speaker 4>comes in, hires consultants, and what the first thing he

0:26:38.800 --> 0:26:41.840
<v Speaker 4>says is centralized procurement. You instead of having all these

0:26:41.880 --> 0:26:44.159
<v Speaker 4>local different things, get all your berries from one person.

0:26:45.040 --> 0:26:48.720
<v Speaker 4>And what John saw is he saw change the numbers.

0:26:48.760 --> 0:26:50.120
<v Speaker 4>So he wanted to go to the board to talk

0:26:50.119 --> 0:26:53.480
<v Speaker 4>about this CEO. Time was kept being like, no, no, no,

0:26:54.200 --> 0:26:56.240
<v Speaker 4>this is a nine year old man who built this company.

0:26:56.280 --> 0:26:57.960
<v Speaker 4>This is his everything. He went around and got it

0:26:58.000 --> 0:27:00.480
<v Speaker 4>to the board. According to one ext if he was

0:27:00.520 --> 0:27:03.320
<v Speaker 4>in estquartered out the building, this broke the old man.

0:27:03.400 --> 0:27:05.960
<v Speaker 2>Did he like literally go into the building and like

0:27:06.040 --> 0:27:06.480
<v Speaker 2>find the.

0:27:06.440 --> 0:27:09.439
<v Speaker 4>Board and no, he had a it could be a

0:27:09.520 --> 0:27:12.720
<v Speaker 4>certain staffer, get it to all the board members and

0:27:12.760 --> 0:27:15.000
<v Speaker 4>he was shown the door. This broke the old man.

0:27:15.320 --> 0:27:19.120
<v Speaker 4>And you see the quality decline, you know, centralized procurement.

0:27:19.240 --> 0:27:21.920
<v Speaker 4>Like you, I don't want to romanticize the Hall of

0:27:21.960 --> 0:27:23.720
<v Speaker 4>Peanut pepper or like this kind of stuff, but you

0:27:23.800 --> 0:27:26.360
<v Speaker 4>are cutting corners at some point when you're doing these

0:27:26.480 --> 0:27:28.239
<v Speaker 4>like not everything can be frozen and taste just as

0:27:28.240 --> 0:27:29.920
<v Speaker 4>good as a fresh thing. It's like a good example,

0:27:29.920 --> 0:27:32.919
<v Speaker 4>it's actually a tomato, like a good summer tomato. Like

0:27:32.920 --> 0:27:34.919
<v Speaker 4>there's no reason iohy can't get a good summer tomato.

0:27:34.920 --> 0:27:36.560
<v Speaker 4>It's so easy to grow a tomato there. But they're

0:27:36.600 --> 0:27:39.840
<v Speaker 4>all the same blah tomato grown who knows where. And

0:27:39.880 --> 0:27:42.840
<v Speaker 4>that's kind of that kind of story. And part of

0:27:42.840 --> 0:27:46.360
<v Speaker 4>it the argument I'm making there is part of regulation.

0:27:46.440 --> 0:27:48.320
<v Speaker 4>Guard rails, whatever you want to call them, is almost

0:27:48.400 --> 0:27:51.560
<v Speaker 4>prevent companies from themselves to stop a race to the bottom.

0:27:51.680 --> 0:27:55.640
<v Speaker 3>It's interesting this idea that the restaurants can't distinguish themselves

0:27:55.680 --> 0:27:57.879
<v Speaker 3>to the same degree because of the sort of decline

0:27:58.000 --> 0:28:00.320
<v Speaker 3>in quality. And it strikes me. We did in upsisode

0:28:01.119 --> 0:28:04.280
<v Speaker 3>with some guys who actually opened up a pizza restaurant

0:28:04.320 --> 0:28:07.720
<v Speaker 3>right around the corner from Bloomberg, and in that case

0:28:07.760 --> 0:28:11.159
<v Speaker 3>we were talking about the delivery apps, and the idea is, like,

0:28:11.200 --> 0:28:16.359
<v Speaker 3>you know, one point in theory service delivery, et cetera,

0:28:16.680 --> 0:28:19.119
<v Speaker 3>might have been a restaurant's calling card, right, we have

0:28:19.320 --> 0:28:22.240
<v Speaker 3>really good we really know you, et cetera, And we have.

0:28:22.320 --> 0:28:25.240
<v Speaker 2>We'll get to your house and fifteen minutes or the

0:28:25.240 --> 0:28:26.040
<v Speaker 2>pizza is free.

0:28:26.080 --> 0:28:28.919
<v Speaker 3>But then everyone in theory. It's like this game theory

0:28:29.040 --> 0:28:32.480
<v Speaker 3>thing where everyone feels compelled to Okay, we're going to

0:28:32.520 --> 0:28:36.760
<v Speaker 3>distribute through the well known delivery apps that everyone has

0:28:36.800 --> 0:28:40.160
<v Speaker 3>heard about. And that's great, and on some level it

0:28:40.240 --> 0:28:43.560
<v Speaker 3>makes markets more efficient perhaps although they've gotten so expensive.

0:28:43.640 --> 0:28:45.960
<v Speaker 3>I think it's for me, it's more efficient often to

0:28:46.040 --> 0:28:47.960
<v Speaker 3>just go pick it up. But that's besides the point.

0:28:48.240 --> 0:28:52.080
<v Speaker 3>But the long term effect is essentially this sort of

0:28:52.600 --> 0:28:55.880
<v Speaker 3>elimination of the specialness of the place. And so maybe

0:28:55.920 --> 0:28:58.280
<v Speaker 3>there is more efficient, maybe the food is cheaper, maybe

0:28:58.280 --> 0:29:00.320
<v Speaker 3>it does get too faster, maybe even gets too faster

0:29:00.400 --> 0:29:03.360
<v Speaker 3>and hotter, et cetera. But this idea that we have

0:29:03.440 --> 0:29:06.320
<v Speaker 3>this sort of textured economy with this sort of flora

0:29:06.320 --> 0:29:10.000
<v Speaker 3>and fauna of businesses that are distinct, that of texture

0:29:10.160 --> 0:29:14.000
<v Speaker 3>sort of disappears once they plug into these giant platforms.

0:29:14.320 --> 0:29:16.600
<v Speaker 4>You just made a great neo brandeis argument.

0:29:16.680 --> 0:29:17.120
<v Speaker 3>Oh great.

0:29:17.400 --> 0:29:19.080
<v Speaker 4>I mean this might not shock anyone. I'm a neo

0:29:19.080 --> 0:29:23.160
<v Speaker 4>brandised person. But that is my critique of the crant

0:29:23.200 --> 0:29:25.680
<v Speaker 4>I trust framework is not everything can be put into Excel.

0:29:26.720 --> 0:29:29.360
<v Speaker 4>How many hogs when persons shown, it's a question society

0:29:29.400 --> 0:29:31.479
<v Speaker 4>is has to wrestle with and I make that kind

0:29:31.480 --> 0:29:34.240
<v Speaker 4>of point in this chapter was at my wedding, I'm

0:29:34.280 --> 0:29:37.760
<v Speaker 4>part check and we start col watches, which colatches and

0:29:37.800 --> 0:29:39.720
<v Speaker 4>I are very different than the ones in Houston. Houston,

0:29:39.720 --> 0:29:42.000
<v Speaker 4>they put meat in them, but like you can't buy

0:29:42.040 --> 0:29:45.959
<v Speaker 4>col watches from Cisco. It's like the local little things

0:29:46.000 --> 0:29:48.320
<v Speaker 4>make a place of place, and you're losing this the

0:29:48.360 --> 0:29:51.040
<v Speaker 4>homogenization of the American food system. Everything's kind of the same.

0:29:51.080 --> 0:29:54.440
<v Speaker 4>It's kind of blah. And that's what's it's hard to art.

0:29:54.520 --> 0:29:57.040
<v Speaker 4>You can't. That's what's the thing that's missing. That's why

0:29:57.880 --> 0:30:01.320
<v Speaker 4>it is a little it does seem, frankly a little

0:30:01.320 --> 0:30:04.600
<v Speaker 4>hard to quantify this effect that everybody feel. I think

0:30:04.600 --> 0:30:06.479
<v Speaker 4>of two little examples is my mom had her own

0:30:06.480 --> 0:30:08.480
<v Speaker 4>coffee store and then she went worked at Starbucks. And

0:30:08.480 --> 0:30:11.280
<v Speaker 4>what drove her the nuts the most, or something called planograms.

0:30:11.680 --> 0:30:13.560
<v Speaker 4>She was told where to put every single thing on

0:30:13.600 --> 0:30:15.560
<v Speaker 4>the shelf. And my mom worked next to a General

0:30:15.560 --> 0:30:17.479
<v Speaker 4>Mills plan She knew that audience and she knew how

0:30:17.480 --> 0:30:19.920
<v Speaker 4>to merchandise, but they didn't trust her. It's like the

0:30:20.000 --> 0:30:21.040
<v Speaker 4>lack of trust and employee.

0:30:21.080 --> 0:30:23.600
<v Speaker 3>We learned about planograms. Oh yeah, that's right with the

0:30:23.640 --> 0:30:24.479
<v Speaker 3>Celsia CEO.

0:30:26.000 --> 0:30:28.640
<v Speaker 4>Yeah, that was a good episode. Yeah.

0:30:28.720 --> 0:30:32.360
<v Speaker 2>I have since walked into CVS's looking at the shelf

0:30:32.400 --> 0:30:34.440
<v Speaker 2>space very very differently, and I'll just too.

0:30:34.560 --> 0:30:36.120
<v Speaker 4>Oh, I'll just add on. The thing keep in mind

0:30:36.200 --> 0:30:38.480
<v Speaker 4>is no one gets rid. No one opens a restaurant

0:30:38.520 --> 0:30:41.040
<v Speaker 4>to get rich. Everyone. It's a really really hard industry.

0:30:41.400 --> 0:30:43.520
<v Speaker 4>You're willing to sacrifice incomes because you do because what

0:30:43.560 --> 0:30:46.280
<v Speaker 4>you love, and you just you feel that pride in

0:30:46.320 --> 0:30:48.920
<v Speaker 4>local places and they're just running, they're running up hill

0:30:48.960 --> 0:30:51.040
<v Speaker 4>more and more based on because of these structures.

0:30:51.360 --> 0:30:53.920
<v Speaker 2>You know, you mentioned frozen berries earlier, and I know

0:30:54.360 --> 0:30:59.080
<v Speaker 2>Barry Barons are in your book. Do the dominant companies

0:30:59.160 --> 0:31:02.120
<v Speaker 2>like a Cisco or a Berry Baron, do they kind

0:31:02.160 --> 0:31:05.240
<v Speaker 2>of like feed on each other? You think, like does

0:31:05.280 --> 0:31:09.520
<v Speaker 2>Cisco naturally lean towards producers who are making stuff in

0:31:09.640 --> 0:31:10.640
<v Speaker 2>huge volumes?

0:31:10.840 --> 0:31:12.880
<v Speaker 4>I mean, I think it goes back to Walmart. I

0:31:12.920 --> 0:31:14.960
<v Speaker 4>mean part of it was people in negotiating power when

0:31:14.960 --> 0:31:17.200
<v Speaker 4>they negotiate deals with these companies. So you've got to

0:31:17.240 --> 0:31:19.719
<v Speaker 4>get big, so you have some volume so you can negotiate,

0:31:20.440 --> 0:31:22.720
<v Speaker 4>Like I think of I go back to Walmart just

0:31:22.760 --> 0:31:25.440
<v Speaker 4>because I think of Walmart as the closest thing America's

0:31:25.440 --> 0:31:27.960
<v Speaker 4>ever had to Soviet unions out Paula Buro. That's the

0:31:27.960 --> 0:31:29.760
<v Speaker 4>weirdest chapter people have reached out to me about. Is

0:31:29.760 --> 0:31:32.480
<v Speaker 4>all the suppliers, like you don't negotiate with Walmart. Walmart

0:31:32.520 --> 0:31:34.840
<v Speaker 4>dictates to you. I think with Cisco, is they're just

0:31:34.920 --> 0:31:35.480
<v Speaker 4>so big.

0:31:35.520 --> 0:31:37.720
<v Speaker 3>These are centrally planned internal economies.

0:31:37.760 --> 0:31:40.720
<v Speaker 4>Yeah, absolutely, and it's I think the best example of

0:31:40.800 --> 0:31:43.800
<v Speaker 4>the bad qualities. Actually, the produce system in America partly

0:31:43.880 --> 0:31:45.680
<v Speaker 4>is because of the farm bell we subsidize corn, we

0:31:45.680 --> 0:31:49.280
<v Speaker 4>don't subsidize carrots, So our protoce system went offshore, you know,

0:31:49.360 --> 0:31:52.120
<v Speaker 4>because you can exploit labor and exploit environmental stuff, so

0:31:52.160 --> 0:31:55.240
<v Speaker 4>that green pepper's coming from who knows where, traveling long

0:31:55.320 --> 0:31:58.720
<v Speaker 4>things and so. And it's also designed for durability, not

0:31:58.760 --> 0:32:00.560
<v Speaker 4>for taste. And you're seeing the play out in your

0:32:00.560 --> 0:32:02.560
<v Speaker 4>local restaurants where just the foods kind of.

0:32:03.400 --> 0:32:07.160
<v Speaker 3>It's interesting you used the phrase earlier saving companies from themselves.

0:32:07.440 --> 0:32:10.760
<v Speaker 3>I think even the companies seem to be aware of this.

0:32:10.880 --> 0:32:13.680
<v Speaker 3>And you mentioned Starbucks is a great example because I

0:32:13.680 --> 0:32:15.360
<v Speaker 3>forget what's the name of the Starbucks founder.

0:32:15.440 --> 0:32:17.640
<v Speaker 4>He could everyone it's not Howard Schultz. That's who we

0:32:17.640 --> 0:32:18.040
<v Speaker 4>think it is.

0:32:18.160 --> 0:32:21.240
<v Speaker 3>Oh well, Howard Schultz. Every every few years his name

0:32:21.320 --> 0:32:24.760
<v Speaker 3>is back in the headlines, and he himself seems to

0:32:24.960 --> 0:32:29.040
<v Speaker 3>rue the fact that this company, which early on sort

0:32:29.040 --> 0:32:31.320
<v Speaker 3>of had a local coffee shop vibe which I think

0:32:31.360 --> 0:32:35.040
<v Speaker 3>he really liked, has not been able to sustain that

0:32:35.520 --> 0:32:39.360
<v Speaker 3>in part because of, yeah, the required programs, and he

0:32:39.360 --> 0:32:41.360
<v Speaker 3>complains about that. Everyone's like, we got to get back

0:32:41.360 --> 0:32:43.440
<v Speaker 3>to feeling like a real Italian coffee shop. It never

0:32:43.520 --> 0:32:44.240
<v Speaker 3>seems to happen.

0:32:44.360 --> 0:32:47.320
<v Speaker 2>Well, one of the Ben and Jerry's founders just quit

0:32:47.400 --> 0:32:50.360
<v Speaker 2>as well because Ben and Jerry's was bought by Unilever.

0:32:50.920 --> 0:32:53.480
<v Speaker 4>So the funding each chapter, I realized, there's they all

0:32:53.480 --> 0:32:55.560
<v Speaker 4>had these like niche Every commodity is different in America,

0:32:55.880 --> 0:32:58.600
<v Speaker 4>and the like Therey's actually to be the most complex commodity.

0:32:59.640 --> 0:33:02.200
<v Speaker 4>The whole Harry regulation America's written in the nineteen before we

0:33:02.200 --> 0:33:04.640
<v Speaker 4>had refrigeration, So it makes no sense. The joke and

0:33:04.680 --> 0:33:06.840
<v Speaker 4>dairy is only five people understand the dairy program and

0:33:06.880 --> 0:33:09.520
<v Speaker 4>four are dead. And I was kid it seen with

0:33:09.520 --> 0:33:11.400
<v Speaker 4>this dairy guy in Wisconsin last week. And there's a

0:33:11.440 --> 0:33:14.320
<v Speaker 4>glut right now in the butterfat market be engineered, soybeans

0:33:14.360 --> 0:33:16.360
<v Speaker 4>increased the butterfat. And the rumor right now in the

0:33:16.400 --> 0:33:18.840
<v Speaker 4>street too is are feeding palm oyld the cows.

0:33:19.120 --> 0:33:21.520
<v Speaker 3>Oh wow, speaking of dry you know when we did

0:33:21.520 --> 0:33:24.600
<v Speaker 3>that episode with Mike Frohman recently and you mentioned that

0:33:24.760 --> 0:33:26.960
<v Speaker 3>you asked him what was the bigg surprise? He learned

0:33:26.960 --> 0:33:28.920
<v Speaker 3>as US trade repert He's like, oh, there's five hundred

0:33:28.960 --> 0:33:30.920
<v Speaker 3>different things you could do with a dairy molecule, and

0:33:30.960 --> 0:33:34.360
<v Speaker 3>because of trade rules. Anyway, by the way, just following up,

0:33:34.560 --> 0:33:37.560
<v Speaker 3>I am currently in a touch with someone from the

0:33:37.560 --> 0:33:41.520
<v Speaker 3>Big New Zealand Dairy cooperative Fonterra from Big Dairy, I

0:33:41.520 --> 0:33:44.680
<v Speaker 3>am working on finding the dairy molecule specialist for that episode.

0:33:44.760 --> 0:33:46.960
<v Speaker 2>Oh well, that's very exciting. Maybe we'll end up doing

0:33:47.000 --> 0:33:49.960
<v Speaker 2>a three part milk series. Yeah, I'm sure we better

0:33:50.040 --> 0:33:53.880
<v Speaker 2>hurry it up since it's almost October. Okay, is there

0:33:53.920 --> 0:33:56.320
<v Speaker 2>anything that can be done about this? Like now that

0:33:56.680 --> 0:34:00.040
<v Speaker 2>a Cisco has rolled up all these different companies and

0:34:00.360 --> 0:34:03.480
<v Speaker 2>substantial market share, although as we were discussing, we can

0:34:03.480 --> 0:34:08.920
<v Speaker 2>debate what that actually means. Is there like what swings

0:34:09.000 --> 0:34:10.560
<v Speaker 2>that dominance the other way?

0:34:11.320 --> 0:34:14.799
<v Speaker 4>Yeah? I mean to Joe's and just I just want

0:34:14.840 --> 0:34:16.800
<v Speaker 4>to add on to Joe's point earlier about the companies

0:34:18.440 --> 0:34:20.040
<v Speaker 4>not wanting to have to do this, but if they

0:34:20.040 --> 0:34:22.480
<v Speaker 4>don't engage this beat, like the system design right now

0:34:22.560 --> 0:34:24.360
<v Speaker 4>is they have to do this behavior. And I actually

0:34:24.360 --> 0:34:26.759
<v Speaker 4>think about that with farmers now in America. The farm

0:34:26.760 --> 0:34:28.600
<v Speaker 4>building right now is designed to maximize corns. You have

0:34:28.640 --> 0:34:30.760
<v Speaker 4>to overplant corn even though it's bad for the environment,

0:34:30.800 --> 0:34:32.919
<v Speaker 4>else you go broke. So everyone's behaving this way because

0:34:32.920 --> 0:34:36.080
<v Speaker 4>we're in a Las Fair era. What to do about it?

0:34:36.320 --> 0:34:38.359
<v Speaker 4>And that's kind of why I profiled this woman named

0:34:38.360 --> 0:34:41.800
<v Speaker 4>Ellen in that chapter. She I think people crave heroes

0:34:41.840 --> 0:34:45.080
<v Speaker 4>right now. No one's really articulating hope on whatever your

0:34:45.080 --> 0:34:49.080
<v Speaker 4>local party is, what is a positive food system? And

0:34:49.120 --> 0:34:53.560
<v Speaker 4>Ellen Ellen's fascinating where she's a farmer's two kids. She

0:34:53.600 --> 0:34:55.480
<v Speaker 4>opened her own restaurant and then she opened her own

0:34:55.520 --> 0:34:58.640
<v Speaker 4>like Cisco, because the problem she has with Cisco didn't

0:34:58.640 --> 0:35:00.880
<v Speaker 4>want to take her product and sell to restaurants on

0:35:00.920 --> 0:35:04.359
<v Speaker 4>Almahon to mooin, So she created a nonprofit Got it Up.

0:35:04.400 --> 0:35:07.120
<v Speaker 4>They would basically pull different farmers in Western Iowa to

0:35:07.160 --> 0:35:09.840
<v Speaker 4>sell into these It was using and they're also doing school,

0:35:09.840 --> 0:35:11.160
<v Speaker 4>so that was a big one, but then they got

0:35:11.440 --> 0:35:13.680
<v Speaker 4>hard hit by the Doge cuts. That to me is

0:35:13.719 --> 0:35:16.120
<v Speaker 4>like maybe one possible thing is maybe extension. You have

0:35:16.200 --> 0:35:19.080
<v Speaker 4>extension all across the world America. Maybe they can kind

0:35:19.080 --> 0:35:21.080
<v Speaker 4>of get into that help this kind of procurement.

0:35:21.200 --> 0:35:24.240
<v Speaker 2>Yeah, maybe you don't try to compete against Cisco on volume,

0:35:24.400 --> 0:35:27.080
<v Speaker 2>but you go like hyper localized hyperlocal.

0:35:27.160 --> 0:35:30.480
<v Speaker 4>But also something we got a rein in Cisco. I mean,

0:35:30.600 --> 0:35:33.560
<v Speaker 4>looking at the black box of the pricing strategy would

0:35:33.560 --> 0:35:36.280
<v Speaker 4>be huge. But also I think we should put merger

0:35:36.560 --> 0:35:39.279
<v Speaker 4>acquisition freezes on these large entities. At some point it's

0:35:39.280 --> 0:35:41.479
<v Speaker 4>like you can't buy anymore, like you've hit your cap.

0:35:41.920 --> 0:35:47.080
<v Speaker 3>It's interesting, tracy. Like the other great homogenizing effect, of

0:35:47.160 --> 0:35:51.439
<v Speaker 3>course on society is big digital platforms, right Instagram, et cetera.

0:35:51.480 --> 0:35:54.200
<v Speaker 3>And everyone feels that they have to constrain whatever they do,

0:35:54.280 --> 0:35:57.239
<v Speaker 3>whether it's a restaurant or media company, et cetera, in

0:35:57.400 --> 0:36:01.120
<v Speaker 3>order to serve the elgo guy that is sort of

0:36:01.160 --> 0:36:05.520
<v Speaker 3>capricious and unpredictable in some way. And it feels like

0:36:05.640 --> 0:36:08.440
<v Speaker 3>the story, whether we're talking about the physical world or

0:36:08.520 --> 0:36:13.080
<v Speaker 3>the digital world, is that scale has this homogenizing effect,

0:36:13.239 --> 0:36:16.000
<v Speaker 3>which nobody really likes these conditions.

0:36:16.200 --> 0:36:18.719
<v Speaker 2>Yeah, I think that's right. But also there are these

0:36:18.760 --> 0:36:25.240
<v Speaker 2>like hidden tears of scale, viz. These middleman companies. All right, well, Austin,

0:36:25.360 --> 0:36:27.280
<v Speaker 2>thank you so much for coming back on Odd Blots.

0:36:27.360 --> 0:36:30.799
<v Speaker 2>Congrats on the new chapter, and I'm sure a lot

0:36:30.800 --> 0:36:32.759
<v Speaker 2>of people will be looking forward to picking up the

0:36:32.800 --> 0:36:33.439
<v Speaker 2>revised book.

0:36:33.760 --> 0:36:47.680
<v Speaker 4>Thank you so much for having me on again. Joe.

0:36:47.680 --> 0:36:48.719
<v Speaker 2>That was really enjoyable.

0:36:48.880 --> 0:36:49.240
<v Speaker 3>Yeah.

0:36:49.320 --> 0:36:51.600
<v Speaker 2>I always love talking about food. Although I haven't had

0:36:51.680 --> 0:36:54.000
<v Speaker 2>lunch today, so I knew that. I'm a little bit

0:36:54.520 --> 0:36:56.560
<v Speaker 2>Can we go to Olive Garden in Times Square?

0:36:56.640 --> 0:36:58.960
<v Speaker 3>Let's do it right soon, I'll go. I'm happy to

0:36:59.000 --> 0:36:59.560
<v Speaker 3>go there soon.

0:36:59.640 --> 0:37:02.279
<v Speaker 2>Okay, I actually would like to go.

0:37:02.600 --> 0:37:05.759
<v Speaker 3>Yeah, it's got great views. It's actually really fun and

0:37:05.800 --> 0:37:06.720
<v Speaker 3>it's got great views.

0:37:06.760 --> 0:37:10.680
<v Speaker 2>Oh you've been to that specifically one? Oh, I didn't realize. Okay,

0:37:11.040 --> 0:37:13.359
<v Speaker 2>so there's a lot to pick out from that. I

0:37:13.440 --> 0:37:17.280
<v Speaker 2>know you're on the side of cheap and plentiful food,

0:37:17.640 --> 0:37:23.080
<v Speaker 2>but perhaps perhaps I guess the homogeneity of the offering,

0:37:23.160 --> 0:37:24.200
<v Speaker 2>maybe that concerns you.

0:37:24.520 --> 0:37:28.319
<v Speaker 3>It definitely concerns me. And this idea that no, and

0:37:28.600 --> 0:37:33.319
<v Speaker 3>this idea that restaurants if they you know, so much

0:37:33.360 --> 0:37:36.759
<v Speaker 3>of the preparation is done off site, et cetera for

0:37:36.840 --> 0:37:40.000
<v Speaker 3>curious things that you eat, and so what is the

0:37:40.040 --> 0:37:43.800
<v Speaker 3>restaurant anymore? And so this is a thing where scale

0:37:43.880 --> 0:37:46.960
<v Speaker 3>is great and cheapness is great, and I'm all for this,

0:37:47.080 --> 0:37:48.880
<v Speaker 3>And I think food should be a lot cheaper than

0:37:48.920 --> 0:37:50.800
<v Speaker 3>it is, because we've had a lot of food inflation

0:37:50.920 --> 0:37:53.440
<v Speaker 3>in this country and I think it's very worrisome, and

0:37:53.480 --> 0:37:55.800
<v Speaker 3>so food should be a lot cheaper and more efficient,

0:37:55.840 --> 0:37:58.440
<v Speaker 3>et cetera than it is. But when we think about

0:37:58.520 --> 0:38:01.400
<v Speaker 3>the things that sort of make us a society. Nice,

0:38:01.719 --> 0:38:04.799
<v Speaker 3>If if a restaurant is really just a sort of

0:38:05.239 --> 0:38:09.640
<v Speaker 3>Cisco microwave, yeah, or Cisco man, right, a giant microwave

0:38:09.960 --> 0:38:13.600
<v Speaker 3>that can connects a Cisco manufactur distribution system to a

0:38:13.600 --> 0:38:16.600
<v Speaker 3>Grubhub delivery system, what world are we living in?

0:38:16.760 --> 0:38:18.600
<v Speaker 2>Yeah? And I think it gets back to the flora

0:38:18.640 --> 0:38:21.239
<v Speaker 2>and fauna point that you were making. So maybe you

0:38:21.320 --> 0:38:25.800
<v Speaker 2>could have you know, uh, food that's cheap and maybe

0:38:25.840 --> 0:38:29.600
<v Speaker 2>not of the highest quality, but it is plentiful and inexpensive.

0:38:29.719 --> 0:38:33.200
<v Speaker 2>But then you should have you know, more local options.

0:38:33.280 --> 0:38:35.480
<v Speaker 3>We brought me those really nice tomatoes yes, so thank

0:38:35.520 --> 0:38:36.000
<v Speaker 3>you for those.

0:38:36.120 --> 0:38:38.480
<v Speaker 2>You're welcome. So I'm doing my part.

0:38:38.960 --> 0:38:41.880
<v Speaker 3>But I do not think that is a scalable solution

0:38:42.040 --> 0:38:44.719
<v Speaker 3>for most people. No, And I grew up hating tomatoes

0:38:44.760 --> 0:38:47.120
<v Speaker 3>because I thought that they were all really bland because

0:38:47.120 --> 0:38:48.000
<v Speaker 3>I only got them.

0:38:47.880 --> 0:38:52.080
<v Speaker 2>In the supermarkets. Yeah, it is phenomenal. How different a

0:38:52.160 --> 0:38:55.800
<v Speaker 2>supermarket tomato taste from a homegrown one? Anyway, shall we

0:38:55.880 --> 0:38:56.279
<v Speaker 2>leave it there?

0:38:56.320 --> 0:38:57.040
<v Speaker 3>Let's leave it there.

0:38:57.200 --> 0:38:59.680
<v Speaker 2>This has been another episode of the All Thoughts podcast.

0:38:59.760 --> 0:39:02.560
<v Speaker 2>I'm Tracy Alloway. You can follow me at Tracy Alloway.

0:39:02.760 --> 0:39:05.400
<v Speaker 3>And I'm joll Wisenthal. You can follow me at the Stalwart.

0:39:05.560 --> 0:39:08.759
<v Speaker 3>Follow our guest Austin Ferk, He's at Austin Ferk, and

0:39:08.840 --> 0:39:11.399
<v Speaker 3>check out the new edition of his book Bearings, which

0:39:11.400 --> 0:39:14.480
<v Speaker 3>has a whole chapter about Cisco. Follow our producers Carmen

0:39:14.560 --> 0:39:17.319
<v Speaker 3>Rodriguez at Carman armand Dash E Bennett at dashbod at

0:39:17.360 --> 0:39:20.480
<v Speaker 3>Calebrooks at Kilbrooks. For more odd Loots content, go to

0:39:20.480 --> 0:39:23.400
<v Speaker 3>Bloomberg dot com. Slash od Lots have a daily newsletter

0:39:23.440 --> 0:39:25.759
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0:39:30.239 --> 0:39:33.000
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