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Speaker 1: It is time now for today's Strawberry Letter, and if

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Speaker 1: you need advice on relationships, work, sex, parenting, and more,

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Speaker 1: please submit your Strawberry Letter to STEVERVEFM dot com by

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Speaker 1: clicking submit Strawberry Letter. You never know we could be

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Speaker 1: reading your letter live on the air, just like we're

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Speaker 1: going to read this one right here, right now, and

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Speaker 1: it could be yours. If you wrote us, it could

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Speaker 1: be yours. Buckalove and hold on tight. We got it

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Speaker 1: for you here. It is a Strawberry letter. Thank you,

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Speaker 1: Sexy Tommy. Look at that. Look at that subject. Excellent

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Speaker 1: customer service. That is the subject, all right. Dear Stephen Shirley.

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Speaker 1: My husband and I have been married for nine years

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Speaker 1: and we have two daughters. I work as an area

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Speaker 1: of sales rep, so I travel once a month to

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Speaker 1: service my clients. My husband has recruited his family to

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Speaker 1: help him with our daughters when I'm out of town.

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Speaker 1: I admire his parenting, but that's about it. We have

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Speaker 1: not had sex and almost four months, and he seems uninterested,

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Speaker 1: so I've stopped trying. When I am out of town.

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Speaker 1: I wonder if he's cheating on me, and recently I

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Speaker 1: got the proof right on my front porch. Let me

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Speaker 1: set up the scene for you during the pandemic. My

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Speaker 1: husband wanted to spruce up our theater room, so I

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Speaker 1: showed him how to do online ordering. Because he's not

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Speaker 1: as computer savvy as I am, I always order everything

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Speaker 1: online and he complains when boxes show up on the

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Speaker 1: front porch. I planned a trip to Disney for me

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Speaker 1: and my girls for my daughter's birthday in October, so

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Speaker 1: I was ordering a lot of stuff from online stores.

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Speaker 1: Last Tuesday, a box came with some other woman's name

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Speaker 1: on it, but it had our home address. It had

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Speaker 1: two dresses and a robe in it, but they were

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Speaker 1: sized small. I called customer service to figure out the

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Speaker 1: mix up. The customer service rep was patient while we

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Speaker 1: tried to figure out the mix up. She gave me

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Speaker 1: the last four digits of the credit card that was used,

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Speaker 1: and lo and behold, it was my husband's American Express card.

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Speaker 1: Then the customer service rep suggested that I give the

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Speaker 1: box to my husband and find the lady it belongs to,

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Speaker 1: or find the lady it belongs to. I couldn't find

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Speaker 1: any info on the woman, and when I confronted my husband,

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Speaker 1: he said his card is being used illegally and he

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Speaker 1: canceled it. I still don't believe he'd buy something for

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Speaker 1: another woman. What's really going on here? Well, one thing

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Speaker 1: you are wrong about is you didn't really get proof.

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Speaker 1: You said you did, but all you have is a

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Speaker 1: box with a woman's name on it. You don't know

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Speaker 1: who she is or where she lives. You don't have

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Speaker 1: a phone number, you don't have any social media information,

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Speaker 1: you have nothing. Really, your husband has canceled his American

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Speaker 1: Express card, so if he was cheating and buying another

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Speaker 1: woman's stuff, he got away with it in that moment.

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Speaker 1: You should have waited until you had a little more evidence,

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Speaker 1: you know, before you confronted your husband. But I do

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Speaker 1: say to you continue to trust your intuition and keep

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Speaker 1: watching him because if he is being unfaithful, he'll do

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Speaker 1: something stupid again eventually. I know you don't want to.

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Speaker 1: You know you don't want to hear that. You don't

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Speaker 1: want that to be the case, and I understand that.

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Speaker 1: But there has to be an explanation for him not

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Speaker 1: wanting to have sex with you. You said for four months, right,

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Speaker 1: and you said you stop trying, So that means he's

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Speaker 1: not trying at all. Why wouldn't he want to have

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Speaker 1: sex with his wife. Of course you would think if

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Speaker 1: that's the case, is he doing it with someone else? Well,

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Speaker 1: there's also still the issue of the woman's name on

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Speaker 1: that package. It was either a mistake from the post

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Speaker 1: office or your husband did buy those things for her

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Speaker 1: and had them sent to your home while you were

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Speaker 1: out of town. That was so stupid, really stupid. But

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Speaker 1: if you can find her, I say, keep trying. That

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Speaker 1: could be the key to unlocking what's really going on here,

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Speaker 1: because your husband is not going to tell you the truth,

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Speaker 1: especially if he listens to this show. He's not gonna

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Speaker 1: tell you the truth if he's got another woman, Steve,

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Speaker 1: you know I'm telling you these personal injections do you

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Speaker 1: have into these letters? It's uncalled for, especially if he

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Speaker 1: listened to this show. Well what now? Okay, you know,

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Speaker 1: let's talk about the double talking you'll be doing on

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Speaker 1: this show. Okay, Hello, you will not about me. You

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Speaker 1: will switch your story and your oh oh theory to

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Speaker 1: fit a damn letter. It's my proctian h staying true

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Speaker 1: to the life. You're true. It's wait, you're telling the

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Speaker 1: truth about your lives? Is that what you're saying exactly,

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Speaker 1: and here we go again, excellent customer service. Shirley's always

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Speaker 1: trying to break up a family here. She don't ever

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Speaker 1: take your man. I ain't never met nobody. Every man

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Speaker 1: in the ladder. You got to be careful. You gave

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Speaker 1: up your car too early. You needed more evidence. All

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Speaker 1: you had to do is wait a little more, ever,

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Speaker 1: to keep watching him. These are the things that Shirley

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Speaker 1: says all women that call into your south. Let me

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Speaker 1: tell you what happened here. When we come back, I'm

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Speaker 1: gonna do my ladder all at once because I want

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Speaker 1: to go against my because damn it, somebody got to

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Speaker 1: stand up for these men. I'm not against man. Don't

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Speaker 1: you dare put that out there. I ain't say you

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Speaker 1: was against me. Don't say that. You don't even imply it.

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Speaker 1: Blosted these women up every time they call it, girl,

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Speaker 1: get some more evidence, and you're watching man. That's what

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Speaker 1: those lies are all about, see right there, right there?

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Speaker 1: You assume that the man is lying. But I'm fit

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Speaker 1: to show you of what's really wrong when we come back,

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Speaker 1: and sure do learn yourself. So whatever, how do you

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Speaker 1: today think of a good life? For this letter? Getting

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Speaker 1: decide yourself today anyway, I'm taded. What are you talking about? Hey, listen,

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Speaker 1: we'll have part two of Steve's response to the Strawberry

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Speaker 1: letter coming up at twenty three minutes after the hour.

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Speaker 1: Today's subject is excellent customer service. And we'll be right back.

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Speaker 1: You're listening to Steve Harvey Morning Show. All right, come on, Steve,

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Speaker 1: let's recap today's strawberry letter. The subject is is excellent

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Speaker 1: customer service. You know this letter? Right here? Is this woman.

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Speaker 1: They've been married nine years, they got two daughters. Worked

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Speaker 1: as an area of sales rep, travel once a month

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Speaker 1: service her clients. My husband has recruited his family to

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Speaker 1: help him with his daughters when she's out of town.

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Speaker 1: She says. I admire his parenting, but that's about it.

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Speaker 1: We have not had sex in almost four months, and

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Speaker 1: he seems uninterested, so I've stopped trying. Okay, you didn't

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Speaker 1: find out what was wrong. You didn't just quit trying.

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Speaker 1: So now y'all sitting up, y'all ain't even looking at

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Speaker 1: each other. When I'm out of town. I wonder if

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Speaker 1: he's cheating on me recently I got the proof. Well,

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Speaker 1: let's go look at the proof. She got right on

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Speaker 1: my front porch. So here's what she said. During the pandemic,

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Speaker 1: my husband wanted to spruce up the theater room. Blah

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Speaker 1: blah blah blah. She taught him anyway, She taught him

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Speaker 1: how to order stuff online. She ended up planning a

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Speaker 1: trip to Disney for her and her girls or daughter's

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Speaker 1: birthday in October. So she was ordering a lot of

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Speaker 1: stuff from online store. Last Tuesday a box came with

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Speaker 1: another woman's name on it, but it had our home address.

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Speaker 1: It had two dresses and a robe in it, but

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Speaker 1: they were side small. Now what have we learned right here?

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Speaker 1: First of all, if a man was doing something wrong,

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Speaker 1: why in the world would he put the woman's name

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Speaker 1: on the box and have it shipped to his house?

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Speaker 1: Who do that? No, that's not that's hard, No it

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Speaker 1: We're not that stupid, Sherley. And it has two dresses

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Speaker 1: on the road in it, but they were a side small. Now,

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Speaker 1: obviously the writer of the letter is not a small right,

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Speaker 1: And now we have a problem now ye I called

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Speaker 1: customer service to figure out the mix up. The customer

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Speaker 1: service rep was patient while we tried to figure out

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Speaker 1: to mess up. I know this I know this customer

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Speaker 1: service is a woman. I already noticed here. She was

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Speaker 1: patient while we tried to figure out to make the

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Speaker 1: mix up. The customer service rep was patient. Oh, here

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Speaker 1: we go. She gave me the last full digits of

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Speaker 1: the credit card that was used, and low and behold

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Speaker 1: it was my husband's American Express card. You ain't supposed

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Speaker 1: to give away nobodies credit card information over the track, nobody,

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Speaker 1: under no circumstances are you to do that. This woman

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Speaker 1: the budded up with another woman to bring another man down.

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Speaker 1: I'll be there, then you're the customer service red suggested

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Speaker 1: that I give the box to my husband or find

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Speaker 1: the lady it belongs to? What? Who do this in

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Speaker 1: customer service? Right? Who sends a client out looking for

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Speaker 1: another woman and get a box to your husband? And

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Speaker 1: y'all figured out together? Oh, you evil use an evil

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Speaker 1: dudy customer RELs O, dude, I couldn't find any info

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Speaker 1: on this woman. When I confronted my husband, he said

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Speaker 1: the card is being used illegally and he canceled it

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Speaker 1: case clothes. Yeah, that he'll tell somebody is using it

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Speaker 1: and he kept dog on. Right he did, And then

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Speaker 1: here we go Shellley, here is a part you need

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Speaker 1: to grow up and learn whatever I'm grown, She said,

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Speaker 1: I still don't believe he'd buy something for another woman.

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Speaker 1: And you shit, you do it all the time here.

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Speaker 1: Why would man order something, have it sent to his

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Speaker 1: house and put your woman's name on it? What stupid?

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Speaker 1: Why would he do that? That? Don't make no exactly

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Speaker 1: you just he just answered the question, junior, And you

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Speaker 1: only go out of town once a more so at three?

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Speaker 1: Did he noticed package gonna come? Right? He doesn't really

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Speaker 1: know how to use the internet online like that. She

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Speaker 1: had to show him, and he just messed up. No, no,

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Speaker 1: I disagree, she said herself. I still don't believe he'd

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Speaker 1: buys something for another woman. He canceled the car. But

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Speaker 1: you and that jessy body ass, You and that busy

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Speaker 1: body ass customer service repper we set up in here

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Speaker 1: stop her fall. He passing out last four of credit

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Speaker 1: cards and all this shire you low down. That's some

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Speaker 1: duty mess right there. Two dresses in a robe size small,

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Speaker 1: we're in it with another woman's name. He's not having

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Speaker 1: sex with her, but your ass that what what? What's

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Speaker 1: really wrong? Is she mad because she ain't a small listen,

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Speaker 1: lame Brian mess right here now now you man, now,

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Speaker 1: you man, because she's small. Now you're gonna write a

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Speaker 1: letter in it. Oh, it's all that's in here. Then

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Speaker 1: the customer rep that other we had a bit or

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Speaker 1: buy herself helper. I saw this before. This happens all

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Speaker 1: the time. Girl. I'm not supposed to do this, but

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Speaker 1: here go to last ask for this credit card? What

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Speaker 1: Please leave your comments on Today's letter on Instagram at

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Speaker 1: Steve Harvey FM. Check out the Strawberry Letter podcast on demand.

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Speaker 1: Coming up next, Sports Talk with Junior. Right after this,

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Speaker 1: you're listening to the Steve Harvey Morning Show