WEBVTT - Elizabeth Holmes' Sentence and Musk Summons Engineers

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<v Speaker 1>I'm Caroline Hyde of Bloomberg's world headquarters in New York,

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<v Speaker 1>and I'med Lovelow in San Francisco. This is Bloomberg Technology.

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<v Speaker 1>Twitter's workforce has shrunk, just as Elon Musk planned the problem.

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<v Speaker 1>More employees are resigning than anticipated, and will ft X

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<v Speaker 1>investors ever recoup their losses? We have the CEO of

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<v Speaker 1>Do Not Pay, a company backed by f t X

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<v Speaker 1>that automates legal issues. Let's talk about, of course, where

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<v Speaker 1>Elon Musk has been distracted, because there have been so

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<v Speaker 1>many updates on this day alone about Twitter ed and

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<v Speaker 1>the latest being an email apparently that he sent out

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<v Speaker 1>to all employees just before nine am local time and

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<v Speaker 1>urging employees and engineers there are to fly to San

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<v Speaker 1>Francisco to be there in person for a meeting at

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<v Speaker 1>the social media platforms head quarters that very afternoon. Let's

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<v Speaker 1>break the all down, brad Stone in place to say

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<v Speaker 1>headed blue Blag's global technology coverage, Brad an extory storminary

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<v Speaker 1>story that continues to unfold. What did you make of

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<v Speaker 1>that email alone? I mean I would say it was surprise, Caroline,

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<v Speaker 1>but nothing in these past few weeks have surprised me.

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<v Speaker 1>I think the thing that jumps out is the remarkable inconsistency.

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<v Speaker 1>I mean, wasn't it just yesterday? And again I've lost

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<v Speaker 1>all track of time here. Just yesterday Ellen closed down

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<v Speaker 1>Twitter headquarters until the Monday after Thanksgiving. Um, and of

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<v Speaker 1>course let go you know, another another round of employees

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<v Speaker 1>via his ultimatum to workers. Now you know, it shouldn't

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<v Speaker 1>be surprising. He seems to be operating by the seat

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<v Speaker 1>of his pants. But closing Twitter offices and then asking employees,

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<v Speaker 1>the remaining engineers to come helped basically save the code

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<v Speaker 1>base by coming into the office. Is is quite a

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<v Speaker 1>turn about, and we're worried as uses about the stability

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<v Speaker 1>of this platform. But it's also got the attention of

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<v Speaker 1>regulators and amakers, first and foremost him in the US,

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<v Speaker 1>I would actually say first and foremost in the EU.

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<v Speaker 1>Twitter is absolutely on a collision course with European regulators.

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<v Speaker 1>There's this thing called the Digital Services Act, which is

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<v Speaker 1>going into effect basically at the beginning of three. The

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<v Speaker 1>large They've been talking about it for years. The very

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<v Speaker 1>large tech platforms have to report their numbers and if

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<v Speaker 1>they qualify as as being large, then they're going to

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<v Speaker 1>basically have to you know, make some assurances around um uh,

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<v Speaker 1>content moderation and algorithmic transparency. And this is at a

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<v Speaker 1>point where none of those workers responsible for those areas

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<v Speaker 1>that Twitter or left. They've all left the company. And

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<v Speaker 1>so you hear, you know, European regulators, regulators saying that

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<v Speaker 1>they might make Twitter a test case. Brad, Hello, uh,

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<v Speaker 1>you wrote a column the other day that Elon Musk

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<v Speaker 1>is trying to pull off a sort of Steve Job

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<v Speaker 1>sized turnaround a Twitter. Based on all the reporting that

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<v Speaker 1>I've done, that all the pull it's as and editors

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<v Speaker 1>that report into you have done, how's that turn around going?

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<v Speaker 1>Thanks that. I I drew the comparison to Jobs returning

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<v Speaker 1>to Apple in in the mid ninety nineties, and there

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<v Speaker 1>were there are certain similarities. I mean, Jobs streamline the

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<v Speaker 1>company back then to to a large degree. Um you

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<v Speaker 1>remember stories about Apple employees walking into an elevator, not

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<v Speaker 1>being able to describe to their boss what they did,

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<v Speaker 1>and getting fired. I think the difference is Elon has

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<v Speaker 1>been much more destructive than Jobs was back back in

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<v Speaker 1>the day, and Jobs was returning to a company he

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<v Speaker 1>knew intimately well. He was a co founder of Apple,

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<v Speaker 1>and Elon's come into a company where he was a

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<v Speaker 1>power user, but maybe didn't understand or doesn't understand the

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<v Speaker 1>culture and the infrastructure and the product quite as well.

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<v Speaker 1>So it's early. And look, I've always said Twitter is

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<v Speaker 1>the company that can't kill itself. It's just way too

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<v Speaker 1>addictive and effective a products. So I don't I'm not

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<v Speaker 1>one of those who thinks Twitter is going away, but

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<v Speaker 1>the last three weeks he's taken it in the wrong direction. Well,

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<v Speaker 1>I wanted to ask you about that, Caroline, and I

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<v Speaker 1>took part in actually a couple of Twitter spaces on Friday,

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<v Speaker 1>one that we hosted, and then I joined Cut Wagoner's

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<v Speaker 1>Social Power Hour. And you know, if anything, you still

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<v Speaker 1>see people on the platform. One of the issues now

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<v Speaker 1>is that everyone has a blue tick and I look

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<v Speaker 1>on the Bloomberg terminal. Much of the new cycle is

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<v Speaker 1>about the content moderation and authenticity and bought user issue.

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<v Speaker 1>What is your read on what's going on that side

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<v Speaker 1>of the platform. Well, it's interesting because we had this

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<v Speaker 1>letter from Corey Booker and some other senators today urging

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<v Speaker 1>the FTC to go kind of take a look at

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<v Speaker 1>at Twitter. Um it's it's conduct with rolling out the

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<v Speaker 1>Twitter Blue verified platform, which then Elan rescinded and has

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<v Speaker 1>now talked about um suspending for a couple more weeks.

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<v Speaker 1>And how much just chaos that unleashed where you had

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<v Speaker 1>impersonators of President Biden and other world leaders and companies

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<v Speaker 1>like Hili, Lily and uh, you know, the all the instability,

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<v Speaker 1>they're prominent figures be basically you know, spoofed on the platform.

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<v Speaker 1>And look, I mean some of this was predictable, probably

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<v Speaker 1>eminently so to people who have worked on Twitter a

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<v Speaker 1>long time. But Ellen, he's gotten as far as he's

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<v Speaker 1>gotten by not listening to people, by um going against

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<v Speaker 1>the grain and listening to his own intuition. And you know,

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<v Speaker 1>for a lot of his career that's worked out quite well,

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<v Speaker 1>and with regards to Twitter right now it hasn't. And

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<v Speaker 1>I think there's gonna be a lot of blowback from

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<v Speaker 1>the FDC, from the EU, from other regulators as he

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<v Speaker 1>tries to straighten us out. Interesting that this is such

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<v Speaker 1>a global story, as you say, the EU regulators looking in,

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<v Speaker 1>we understand maybe the Spanish government, the German government having

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<v Speaker 1>respond to questions is whether they should keep their Twitter

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<v Speaker 1>handles on the product to tool Brad what about the

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<v Speaker 1>global nature of the owners of this business. Now there

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<v Speaker 1>is still some questions about Sephius, or indeed about some

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<v Speaker 1>sort of investigation as to whether Kata Saudi Arabian money

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<v Speaker 1>should be helping own this business right And there was

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<v Speaker 1>I think another letter by Senator Mark Warner from Virginia.

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<v Speaker 1>Basically he's he's the chair of the Senate Intelligence Committee,

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<v Speaker 1>you know, raising concerns about those outside investors, but also

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<v Speaker 1>the reliance of of Elon Musk's other businesses on other countries,

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<v Speaker 1>for a, China for example, and the and the strength

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<v Speaker 1>of Tesla in China, and it raises all sorts of concerns,

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<v Speaker 1>you know, particularly when those countries are also um, you know,

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<v Speaker 1>regulating Twitter when they have interest in maybe styming some

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<v Speaker 1>free speech on the platform. Elon has put himself in

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<v Speaker 1>a unique and extraordinarily difficult situation I and I do

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<v Speaker 1>expect different countries to kind of look at that and

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<v Speaker 1>interpret it differently. Brad, what are we trying to find

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<v Speaker 1>out next? What is the kind of big question that

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<v Speaker 1>hangs out of Twitter outside of the regulatory side of things.

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<v Speaker 1>I think right now, it's a it's a it's a

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<v Speaker 1>culture issue, it's it's who's left, Who's going to rebuild

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<v Speaker 1>this thing, who's going to keep it operating? I mean

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<v Speaker 1>that's really the question that everybody's asking. Well, is Twitter

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<v Speaker 1>gonna be there when we check it in the morning,

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<v Speaker 1>you know, that's the first question. And then I think

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<v Speaker 1>the second as some of these big debt payments come

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<v Speaker 1>to at the beginning of three you know what, what

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<v Speaker 1>does what does the business look like right now? You've

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<v Speaker 1>had so many advertisers leave the platform um Twitter blue

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<v Speaker 1>if it if it shows results, it's not that they're

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<v Speaker 1>not going to be immediate. So can he rebuild this

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<v Speaker 1>as a business again? Can he you know, turn it

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<v Speaker 1>around and maybe start to grow it again? Those are

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<v Speaker 1>the questions I will be looking at going in the

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<v Speaker 1>next year. Now, we just want to pivot a little bit,

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<v Speaker 1>with you, Brad being of course the global head of technology.

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<v Speaker 1>We can do this because the judge in Elizabeth Holmes

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<v Speaker 1>trial at the moment, Judge Davila is giving a lengthy

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<v Speaker 1>explanation ahead of sentencing, and we have had some headlines

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<v Speaker 1>saying there's no question them as Holmes as bright says

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<v Speaker 1>the judge, and just now saying Elizabeth's homes Judges pointing

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<v Speaker 1>to the many misrepresentations. Everyone's waiting with bated breath as

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<v Speaker 1>to what the length of time could be here. What's

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<v Speaker 1>the top of mind for you? Um, well, Carol, I

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<v Speaker 1>mean that's a that's I guess maybe a personal question. Obviously,

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<v Speaker 1>I'm curious what the verdict is. I would be in

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<v Speaker 1>or sit and seeing maybe a little bit of equity

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<v Speaker 1>um reflected in the in the decision. What I mean

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<v Speaker 1>by that is, you know, Elizabeth Holmes was you know

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<v Speaker 1>she she she seemed unique back when this story was

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<v Speaker 1>breaking a couple of years ago. And since then we've

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<v Speaker 1>had Adam Newman that we work and now more recently

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<v Speaker 1>Samuel Bankman freed at ft X. And the size and

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<v Speaker 1>the scale of the fraud is almost just as draw droppering.

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<v Speaker 1>And I know they're different situations, um uh. And and

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<v Speaker 1>and the health of patients was at play in the

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<v Speaker 1>Tharnos case. But you know, Adam Adam Newman starting a

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<v Speaker 1>new business and SPF while he may be arrested as

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<v Speaker 1>a freeman in the Bahamas, and I guess I would

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<v Speaker 1>I'm curious to see, you know, how the how the

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<v Speaker 1>legal process plays out with this very prominent female founder

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<v Speaker 1>Visa be some of these more explicit examples of male

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<v Speaker 1>founders and fraud. Brad, this is probably a difficult question

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<v Speaker 1>for me to ask you, but what is the health

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<v Speaker 1>of the founder broadly right now in Silicon Valley, in

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<v Speaker 1>the world that we cover you've written a lot about

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<v Speaker 1>is in Jeff Bezos is kind of taken a step back.

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<v Speaker 1>Elizabeth Holmes is a different example of a founder that's

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<v Speaker 1>moved on. Jack Dorsey is nowhere to be seen at Twitter,

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<v Speaker 1>for example, And there there don't seem to be as

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<v Speaker 1>many superstar founders right now out there in the world

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<v Speaker 1>that you and I operate it well. I would say

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<v Speaker 1>the mystique of the founder is cracked for for sure,

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<v Speaker 1>all the examples that you've cited, but it's it's I

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<v Speaker 1>think it's so strong and it's so foundational to the

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<v Speaker 1>Silicon Valley myth that I think we'd be making a

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<v Speaker 1>mistake if we said that the next iconoclastic genius founder

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<v Speaker 1>who comes along isn't you know, isn't going to have

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<v Speaker 1>as much success with sand Hill Road and mentor Capital.

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<v Speaker 1>I I think that, um, you know, we have all

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<v Speaker 1>these examples, but you play them against the examples of

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<v Speaker 1>everything Bezos created at Amazon and Steve Jobs and and

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<v Speaker 1>and the mystique is there might be cracked. But I

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<v Speaker 1>don't think the founder, visionary, genie, a CEO, that that

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<v Speaker 1>archetype is going anywhere in Silicon Valley. I think it's trunditional. Okay.

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<v Speaker 1>Elizabeth Holmes has been sentenced to a hundred and thirty

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<v Speaker 1>five months imprisonment four fraud. A hundred and thirty five

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<v Speaker 1>months is just over eleven years. The defense team had

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<v Speaker 1>asked for eighteen months or at home imprisonment or you know,

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<v Speaker 1>being confined to home instead of being imprisoned. But this,

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<v Speaker 1>and there's the redhead crossing. The Bloomberg terminal is official.

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<v Speaker 1>Now Elizabeth Holmes sentenced to one hundred and thirty five

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<v Speaker 1>months for the fraud relating to Farnos, which is just

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<v Speaker 1>little more than eleven years. Brad back to you, a

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<v Speaker 1>little over eleven years. What sort of signal does that sound?

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<v Speaker 1>It sounds horrendous to me to feel that I would

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<v Speaker 1>be incarcerated with that length of time. Yeah, no, eleven

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<v Speaker 1>years for for now. A disgrace from a CEO with

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<v Speaker 1>with one key and another on the way. It's it's

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<v Speaker 1>a tragedy. Like across the board, and hopefully it does

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<v Speaker 1>send a signal to other CEOs and other venture capitals.

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<v Speaker 1>But you know, Caroline, we're coming up, We're coming off

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<v Speaker 1>this major scandal in the crypto world, and you know,

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<v Speaker 1>the lessons are there for the investors who who who

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<v Speaker 1>backed SPF and f t X and and they were ignored.

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<v Speaker 1>So I'd love to say that Silicon Valley has learned

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<v Speaker 1>its lesson, but I think the history of financial scandal

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<v Speaker 1>in this country and in the world is that there

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<v Speaker 1>are always new mistakes to be made. Despite the hefty

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<v Speaker 1>sentence that's been leveled here today. All right, Bloomberg's Bradstone,

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<v Speaker 1>thank you. We're going to take a quick break and

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<v Speaker 1>be right back with more details from the Elizabeth Hoimes sentencing.

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<v Speaker 1>Coming up, will also speak with the new Grinder CEO

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<v Speaker 1>George Harrison about everything from his first couple of months

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<v Speaker 1>in the top role to his big ideas for the

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<v Speaker 1>popular dating app. This is Bloomberg. The sentencing has been

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<v Speaker 1>read on Elizabeth Holmes, the founder, of course of Sarons,

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<v Speaker 1>being sent us to a hundred thirty five months for

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<v Speaker 1>the fraud now, of course, equates to a little more

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<v Speaker 1>than eleven years in prison, and we understand that then

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<v Speaker 1>the judge won't impose a fine postpons restitution order and

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<v Speaker 1>also is getting three years supervised release after prison. All

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<v Speaker 1>of this with the expectation we understand that it's likely

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<v Speaker 1>to be appealed. But for now, Elizabeth Holmes being sentenced

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<v Speaker 1>to an enormous more than eleven years prison for fraud,

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<v Speaker 1>but noting that this is on the lower end of

0:12:37.559 --> 0:12:40.520
<v Speaker 1>the maximum amount, and we understand Elizabeth Holmes is hugging

0:12:40.520 --> 0:12:43.760
<v Speaker 1>her parents in court after the sentence was imposed. We'll

0:12:43.760 --> 0:12:45.839
<v Speaker 1>return to that in a moment, but now let's get

0:12:45.880 --> 0:12:48.079
<v Speaker 1>you some more breaking news of the day, because Friday

0:12:48.120 --> 0:12:50.480
<v Speaker 1>was a very big day for Grinder, the dating app

0:12:50.520 --> 0:12:55.480
<v Speaker 1>specializing in LGBTQ plus communities, saw it shares absolutely surge

0:12:55.480 --> 0:12:57.880
<v Speaker 1>in its trading debuted. Yeah. I've seen a few spack

0:12:57.960 --> 0:13:00.200
<v Speaker 1>list things in my time at this company, Karay, this

0:13:00.280 --> 0:13:04.160
<v Speaker 1>is impressive. Up more than two first day of trading

0:13:04.200 --> 0:13:07.520
<v Speaker 1>after the d SPAC from Thursday's close of the pre

0:13:07.679 --> 0:13:10.720
<v Speaker 1>spack trading. Two charts that I want to look at

0:13:10.760 --> 0:13:13.640
<v Speaker 1>really quickly to give some context here, first look at

0:13:13.640 --> 0:13:16.000
<v Speaker 1>the d spack index on the bloombew terminal. This is

0:13:16.000 --> 0:13:19.200
<v Speaker 1>a basket of twenty five companies that have gone before Grinder,

0:13:19.400 --> 0:13:21.959
<v Speaker 1>and look at that two year performance. I used two

0:13:22.040 --> 0:13:25.600
<v Speaker 1>year because two years ago there was euphoria around companies

0:13:25.600 --> 0:13:27.920
<v Speaker 1>going public. Vice back. Look at how some of those

0:13:27.920 --> 0:13:31.880
<v Speaker 1>companies have fared since then, not so well. The second thing,

0:13:32.120 --> 0:13:35.360
<v Speaker 1>the number of special purpose acquisition companies that are actually

0:13:35.360 --> 0:13:38.360
<v Speaker 1>I p O in other words, the vehicles themselves that

0:13:38.440 --> 0:13:41.760
<v Speaker 1>seek to go public and then merge with the company

0:13:41.840 --> 0:13:45.120
<v Speaker 1>taking it public via the de SPAC process has completely

0:13:45.160 --> 0:13:48.280
<v Speaker 1>drowned up. That's where are aunt? So why has Grinder different? Well,

0:13:48.320 --> 0:13:51.280
<v Speaker 1>asks the man behind it ground As CEO, George Arison.

0:13:51.440 --> 0:13:54.600
<v Speaker 1>Of course, extraordinary day of celebration for you and one

0:13:54.640 --> 0:13:56.480
<v Speaker 1>where we saw it the nice see the listing and

0:13:56.520 --> 0:14:00.760
<v Speaker 1>of course performances and a real celebration for what has

0:14:00.800 --> 0:14:03.920
<v Speaker 1>been a moment to see if for LGBTQ people as well.

0:14:04.280 --> 0:14:07.800
<v Speaker 1>I'm interested in your perspective on well, now is a

0:14:07.800 --> 0:14:10.760
<v Speaker 1>public company? How it makes you different from a private company? Um? Well,

0:14:10.760 --> 0:14:13.360
<v Speaker 1>public companies you have to have really good controls, which

0:14:13.440 --> 0:14:16.040
<v Speaker 1>we're really excited to have. Secondly, we get to report

0:14:16.120 --> 0:14:18.240
<v Speaker 1>numbers regularly and I think it'll be awesome to tell

0:14:18.320 --> 0:14:20.600
<v Speaker 1>the story of how well our business is doing, but

0:14:20.680 --> 0:14:23.120
<v Speaker 1>also the story of what we do for the community

0:14:23.160 --> 0:14:25.120
<v Speaker 1>that we serve, because Grinder is not just a business,

0:14:25.120 --> 0:14:27.800
<v Speaker 1>it's also a mission, and our employees are really tighteder

0:14:27.800 --> 0:14:29.600
<v Speaker 1>that mission are used as are really tighter the mission.

0:14:29.880 --> 0:14:31.880
<v Speaker 1>And then thirdly, you know, Grinder moving forward is going

0:14:31.920 --> 0:14:34.600
<v Speaker 1>to have a board of nine pybole governing the company,

0:14:35.000 --> 0:14:38.480
<v Speaker 1>six of which are LGBTQ plus community members, which is

0:14:38.480 --> 0:14:41.320
<v Speaker 1>completely incredible, Right, That's never happened in the history of

0:14:41.320 --> 0:14:44.160
<v Speaker 1>public companies, and that just makes me so proud that

0:14:44.280 --> 0:14:46.240
<v Speaker 1>that's the company that we're going to be. George, that

0:14:46.400 --> 0:14:50.680
<v Speaker 1>the overwhelming number of investors voted in favor of the

0:14:50.920 --> 0:14:55.240
<v Speaker 1>reverse merger, not sure how surprising that is. What is

0:14:55.280 --> 0:14:58.880
<v Speaker 1>it that you think we're so convincing? Is it actually

0:14:58.960 --> 0:15:03.680
<v Speaker 1>Grinder and the opportunity for the business, the addressable market,

0:15:04.080 --> 0:15:06.720
<v Speaker 1>or are you just another stack. Grinder is a really

0:15:06.800 --> 0:15:09.840
<v Speaker 1>unique company because we are both growing really fast, right,

0:15:09.960 --> 0:15:13.040
<v Speaker 1>thirty plus percent year over year growth, while also we

0:15:13.120 --> 0:15:17.280
<v Speaker 1>are profitable and our EBADA number is extremely strong and

0:15:17.560 --> 0:15:20.360
<v Speaker 1>very very positive, and we expect that to continue in

0:15:20.360 --> 0:15:22.880
<v Speaker 1>the years to come. Because our opportunity for growth is

0:15:22.920 --> 0:15:25.120
<v Speaker 1>so strong ahead of us, and I think that makes

0:15:25.160 --> 0:15:28.000
<v Speaker 1>us really unique. Right. You showed this back index, Well,

0:15:28.040 --> 0:15:29.920
<v Speaker 1>you could put up a similar index for high growth

0:15:29.960 --> 0:15:31.440
<v Speaker 1>money losing companies and they're going to be in a

0:15:31.480 --> 0:15:35.520
<v Speaker 1>similar situation. Right, Those correlate. I think in general, tech

0:15:35.560 --> 0:15:38.200
<v Speaker 1>world has had a lot of companies not do well

0:15:38.280 --> 0:15:41.040
<v Speaker 1>because they're losing money. Grinder is very different because it's

0:15:41.040 --> 0:15:43.840
<v Speaker 1>making money while growing at a really fast clip. We're

0:15:43.960 --> 0:15:46.800
<v Speaker 1>very early in our monization journey. You know. We've only

0:15:46.800 --> 0:15:49.080
<v Speaker 1>started to really charge for our services in the last

0:15:49.560 --> 0:15:51.680
<v Speaker 1>three or four years, and there's still a lot of

0:15:51.720 --> 0:15:54.960
<v Speaker 1>monization that we can achieve by having people pay for

0:15:55.000 --> 0:15:56.920
<v Speaker 1>service that they really want, right, So we're building those

0:15:56.960 --> 0:16:00.160
<v Speaker 1>products for them and then they're monetizing those and that it's,

0:16:00.160 --> 0:16:02.200
<v Speaker 1>as I think, in a really pole position to grow

0:16:02.200 --> 0:16:04.680
<v Speaker 1>a revenue really nicely while do it in a in

0:16:04.720 --> 0:16:08.160
<v Speaker 1>a positive uneconomic way. I mean, Grands, I mean, it's

0:16:08.200 --> 0:16:10.320
<v Speaker 1>a pretty amazing thing to say we have nearly two

0:16:10.400 --> 0:16:13.240
<v Speaker 1>hunter million in revenue as a as a guidance point

0:16:13.280 --> 0:16:16.160
<v Speaker 1>for this year, and we're doing that with two hundred

0:16:16.240 --> 0:16:18.560
<v Speaker 1>people working at render, right, So that I think is

0:16:18.600 --> 0:16:22.000
<v Speaker 1>a is a pretty awesome story I talk to us about.

0:16:22.360 --> 0:16:25.640
<v Speaker 1>You speak very eloquently about your stakeholders in terms of

0:16:25.640 --> 0:16:27.200
<v Speaker 1>people who work for you and the people that you

0:16:27.440 --> 0:16:31.320
<v Speaker 1>serve through the app. Now your shareholders. The volatility is

0:16:31.320 --> 0:16:33.640
<v Speaker 1>there because in large part there's a very small float,

0:16:33.720 --> 0:16:35.520
<v Speaker 1>and I'm interested as to whether you want to build that.

0:16:35.600 --> 0:16:38.240
<v Speaker 1>You want to have more liquidity, want to have more

0:16:38.280 --> 0:16:40.320
<v Speaker 1>shares outstanding so that we don't get these huge sudden

0:16:40.320 --> 0:16:42.400
<v Speaker 1>surges in the share price. Yeah, I mean, obviously we

0:16:42.400 --> 0:16:44.560
<v Speaker 1>want to have a float um that's much bigger, and

0:16:44.600 --> 0:16:46.400
<v Speaker 1>we want to spend time with investors, telling them our

0:16:46.440 --> 0:16:49.080
<v Speaker 1>story and having them invest. We've done somewhere that already.

0:16:49.080 --> 0:16:52.240
<v Speaker 1>We've been out there talking to large investors that invest

0:16:52.280 --> 0:16:54.200
<v Speaker 1>in companies like us, and we'll continue to do that.

0:16:55.000 --> 0:16:57.240
<v Speaker 1>I'm fortunate to have done this once before I've taken

0:16:57.200 --> 0:17:00.400
<v Speaker 1>another company public, so that's something I enjoyed going. We

0:17:00.440 --> 0:17:02.320
<v Speaker 1>have a very strong CFO who is very good at

0:17:02.320 --> 0:17:03.760
<v Speaker 1>this as well, and so we'll be out there telling

0:17:03.760 --> 0:17:06.440
<v Speaker 1>our story and hopefully, you know, big inst issue investors

0:17:06.440 --> 0:17:08.240
<v Speaker 1>who want to hold a stock for a long time

0:17:08.600 --> 0:17:10.320
<v Speaker 1>and will come in and become our shareholders over the

0:17:10.400 --> 0:17:14.040
<v Speaker 1>months to come. George, I'm really interesting about the concept

0:17:14.080 --> 0:17:16.280
<v Speaker 1>of the app and how you make money in other ways.

0:17:16.480 --> 0:17:19.639
<v Speaker 1>You know, if you look, for example, a Bumble and

0:17:19.680 --> 0:17:22.239
<v Speaker 1>how they moved away from just simply dating, what are

0:17:22.240 --> 0:17:26.040
<v Speaker 1>the opportunities for you to branch out monetize new functionality.

0:17:26.760 --> 0:17:28.920
<v Speaker 1>So obviously, the majority of what we do today is

0:17:28.960 --> 0:17:32.120
<v Speaker 1>around dating and relationships. People come to Grinder to either

0:17:32.240 --> 0:17:35.879
<v Speaker 1>have casual dating for long term relationships or friendships, and

0:17:35.920 --> 0:17:37.919
<v Speaker 1>that we know that from all the data that we collect.

0:17:38.240 --> 0:17:39.840
<v Speaker 1>But we also know that people use Grinder in a

0:17:39.880 --> 0:17:42.640
<v Speaker 1>lot of other ways and travels a very logical example,

0:17:43.040 --> 0:17:44.800
<v Speaker 1>people like to take me right, I could have been

0:17:44.840 --> 0:17:48.080
<v Speaker 1>Grinder traveling from San Francisco to New York, longing in

0:17:48.320 --> 0:17:50.399
<v Speaker 1>talking to people about where I should stay, what I

0:17:50.400 --> 0:17:53.639
<v Speaker 1>should do, what restaurants I should go to, what activities

0:17:53.680 --> 0:17:55.920
<v Speaker 1>are happening. We don't monetize that at all. Now we

0:17:55.960 --> 0:17:57.600
<v Speaker 1>know people use a Grinder that way. It's like a

0:17:57.680 --> 0:18:00.040
<v Speaker 1>very organic thing that happens in the app, but we

0:18:00.080 --> 0:18:02.600
<v Speaker 1>don't actually monetize that that feature or that that set

0:18:02.640 --> 0:18:05.439
<v Speaker 1>of features. Imagine a world where inside Grinder we there

0:18:05.440 --> 0:18:07.320
<v Speaker 1>and actually give you a map of the place you're

0:18:07.320 --> 0:18:09.080
<v Speaker 1>going to and say hey, here are five hotels that

0:18:09.080 --> 0:18:11.520
<v Speaker 1>I users really like. Here the three restaurants that people

0:18:11.560 --> 0:18:14.040
<v Speaker 1>really want to go to and that it can be monetized.

0:18:14.080 --> 0:18:17.119
<v Speaker 1>So that's one of just many kind of product extensions

0:18:17.160 --> 0:18:20.320
<v Speaker 1>that we are envisioning. Now we're going to launch these three.

0:18:20.359 --> 0:18:22.760
<v Speaker 1>These are all more long term because there's still so

0:18:22.840 --> 0:18:24.840
<v Speaker 1>much low hanging food in our core product that we

0:18:24.880 --> 0:18:27.280
<v Speaker 1>can monetize. But over the long term we see a

0:18:27.280 --> 0:18:29.960
<v Speaker 1>ton of opportunity to kind of grow and really be

0:18:30.080 --> 0:18:32.679
<v Speaker 1>a brand for the entire community. Right we have this

0:18:33.880 --> 0:18:37.960
<v Speaker 1>brand recognition among our community members which is frankly incredible

0:18:38.000 --> 0:18:40.639
<v Speaker 1>and priceless. Well, we need to take advantage of that

0:18:40.680 --> 0:18:43.639
<v Speaker 1>and really serve them in many other careers besides just

0:18:43.720 --> 0:18:46.720
<v Speaker 1>the coordinating features that Grinder has to Okay, grind to

0:18:46.800 --> 0:18:48.920
<v Speaker 1>see you, George Harrison, thank you. We got to run

0:18:56.720 --> 0:18:58.879
<v Speaker 1>welcome backt toly Bad Technology. I'm coindline Horde in New

0:18:58.960 --> 0:19:01.159
<v Speaker 1>York along with the d Love in San Francisco. And

0:19:01.160 --> 0:19:03.720
<v Speaker 1>we've got to talk about Twitter again because it's closed

0:19:03.800 --> 0:19:07.439
<v Speaker 1>its officers until Monday after Elonmask gave staff an ultimatum

0:19:07.600 --> 0:19:10.640
<v Speaker 1>to either commit to working long hours at high intensity

0:19:10.760 --> 0:19:14.920
<v Speaker 1>or to leave. Sources say many more workers decided well

0:19:15.000 --> 0:19:18.200
<v Speaker 1>to leave than he expected, potentially putting Twitter's operations at risk.

0:19:18.480 --> 0:19:21.520
<v Speaker 1>A memo scene by Bloomberg also urges staff to refrain

0:19:21.600 --> 0:19:25.920
<v Speaker 1>from discussing confidential information on social media or elsewhere. Broomberg's

0:19:25.960 --> 0:19:30.159
<v Speaker 1>intelligence mandate, Singh is with us following every nook and

0:19:30.200 --> 0:19:34.160
<v Speaker 1>cranny of this story, Mandy, But ultimately, how worried are

0:19:34.200 --> 0:19:36.600
<v Speaker 1>you about the product? How worried are you about the

0:19:36.640 --> 0:19:39.840
<v Speaker 1>platform and its ability to continue being as rich as

0:19:39.840 --> 0:19:43.840
<v Speaker 1>it is for people when there's no one really working there. Look,

0:19:44.040 --> 0:19:46.680
<v Speaker 1>you make a great point that to keep a service

0:19:46.720 --> 0:19:49.359
<v Speaker 1>like Twitter up, there is a lot that go behind

0:19:49.400 --> 0:19:53.080
<v Speaker 1>the scenes in terms of infrastructure and system software. And

0:19:53.520 --> 0:19:56.560
<v Speaker 1>Twitter isn't even deployed on a public cloud that you know,

0:19:56.640 --> 0:19:59.760
<v Speaker 1>Amazon or Microsoft is taking care of the infrastructure. Twitter

0:19:59.880 --> 0:20:02.720
<v Speaker 1>is still a lot of the services deployed on its

0:20:02.760 --> 0:20:06.680
<v Speaker 1>own private data centers. So you need those type of resources.

0:20:07.160 --> 0:20:10.040
<v Speaker 1>And with this kind of leoffsman he has already you know,

0:20:10.200 --> 0:20:14.399
<v Speaker 1>fired servant the staff. You don't know which are the

0:20:14.440 --> 0:20:16.919
<v Speaker 1>critical people. Maybe he has a good sense, but we

0:20:16.960 --> 0:20:19.920
<v Speaker 1>don't know it yet, and he's too focused on costs.

0:20:19.920 --> 0:20:23.560
<v Speaker 1>So I think a combination of you know, what he

0:20:23.600 --> 0:20:25.919
<v Speaker 1>wants to do in terms of the blue checks and

0:20:26.040 --> 0:20:28.840
<v Speaker 1>just get the costs under control. To me, it's just

0:20:29.080 --> 0:20:31.479
<v Speaker 1>too scary right now and too risky in terms of

0:20:31.480 --> 0:20:35.200
<v Speaker 1>how he's going about I love that carry the data

0:20:35.280 --> 0:20:38.960
<v Speaker 1>driven Mandy saying saying Musk is too focused on costs.

0:20:39.040 --> 0:20:42.720
<v Speaker 1>I love it. But Mandy, my question for you, who

0:20:42.840 --> 0:20:48.399
<v Speaker 1>or what is Twitter's competitor? Well, so that's the saving

0:20:48.520 --> 0:20:51.480
<v Speaker 1>race that they have that there isn't you know, a

0:20:51.560 --> 0:20:54.960
<v Speaker 1>Twitter like service out there, and Google probably wish they

0:20:55.000 --> 0:20:58.840
<v Speaker 1>had something similar to Twitter or you know, even better

0:20:58.920 --> 0:21:01.520
<v Speaker 1>for that matter. Some people may argue, you know, the

0:21:01.600 --> 0:21:05.119
<v Speaker 1>creators may go to Instagram. It's just not saying Twitter

0:21:05.440 --> 0:21:07.720
<v Speaker 1>is the service for live events. We have a World

0:21:07.720 --> 0:21:11.439
<v Speaker 1>Cup coming up, and look, people still will engage with Twitter.

0:21:11.520 --> 0:21:14.520
<v Speaker 1>But the real risk here is the service may go

0:21:14.640 --> 0:21:17.560
<v Speaker 1>down because we like there is no one doing the

0:21:17.680 --> 0:21:21.600
<v Speaker 1>basic maintenance in terms of kicking laws and you know,

0:21:21.640 --> 0:21:26.240
<v Speaker 1>the underlying infrastructure, and I just feel like in this case,

0:21:26.560 --> 0:21:29.600
<v Speaker 1>there is anything that could happen. I mean, we've seen

0:21:29.760 --> 0:21:32.639
<v Speaker 1>what the lack of governments can do at a company

0:21:32.680 --> 0:21:36.080
<v Speaker 1>like FDx. You know, the whole thing We talked about

0:21:36.080 --> 0:21:38.560
<v Speaker 1>it the whole of this week, and there is no garments,

0:21:38.840 --> 0:21:41.520
<v Speaker 1>There is no one looking at compliance, and that is

0:21:41.560 --> 0:21:43.960
<v Speaker 1>the risk right now with Twitter. Of course, this is

0:21:44.000 --> 0:21:45.920
<v Speaker 1>now a private company, so we don't try to stock.

0:21:46.200 --> 0:21:48.360
<v Speaker 1>But there's a lot of key people who have put

0:21:48.400 --> 0:21:50.520
<v Speaker 1>a lot of money to work alongside e Lomask and

0:21:50.520 --> 0:21:53.800
<v Speaker 1>there's also a lot of banks holding the debt. How

0:21:54.160 --> 0:21:56.080
<v Speaker 1>concerned do you think these people are right now? What

0:21:56.119 --> 0:22:00.240
<v Speaker 1>are the fundamentals even looking like in a business li this? Yes,

0:22:00.280 --> 0:22:02.720
<v Speaker 1>So to what Musk has told us is Twitter was

0:22:02.800 --> 0:22:06.240
<v Speaker 1>losing four millions a day, so that basically means that

0:22:06.280 --> 0:22:09.640
<v Speaker 1>they're losing about you know, one point five billion in revenue.

0:22:10.160 --> 0:22:12.800
<v Speaker 1>And if you think about you know, what he's trying

0:22:12.840 --> 0:22:17.600
<v Speaker 1>to upset the layoffs is really make the Twitter company,

0:22:17.720 --> 0:22:20.000
<v Speaker 1>you know, break even, you know, in terms of the

0:22:20.000 --> 0:22:24.560
<v Speaker 1>fundamental So that should please the deadholders. But at the

0:22:24.640 --> 0:22:27.399
<v Speaker 1>same time it also shows that, you know, Twitter as

0:22:27.400 --> 0:22:31.600
<v Speaker 1>a company is losing revenue. So in my mind, the

0:22:31.640 --> 0:22:35.159
<v Speaker 1>fact that you know they are focusing that much on

0:22:35.280 --> 0:22:38.320
<v Speaker 1>pass is a sign that they're already losing revenue. And

0:22:38.320 --> 0:22:40.680
<v Speaker 1>and I wouldn't be surprised if the revenue is down

0:22:40.680 --> 0:22:46.760
<v Speaker 1>almost like since must took over. Alright, bloom Bag Intelligence

0:22:46.840 --> 0:22:49.800
<v Speaker 1>is Man Deep saying thank you very much for more

0:22:50.000 --> 0:22:52.320
<v Speaker 1>on what's next for Twitter. Let's bring in Liz pol

0:22:52.560 --> 0:22:56.439
<v Speaker 1>Form ahead of teen community Instagram and now consults with

0:22:56.480 --> 0:22:59.639
<v Speaker 1>big tech companies in the creator economy, and Liz, welcome

0:22:59.680 --> 0:23:01.240
<v Speaker 1>to the show. I want to ask you a similar

0:23:01.280 --> 0:23:04.480
<v Speaker 1>thing to what I ask men Deep. Where does Twitter

0:23:04.640 --> 0:23:09.159
<v Speaker 1>sit within the ecosystem of social media platforms? What is

0:23:09.160 --> 0:23:15.399
<v Speaker 1>it that Twitter does and who does it appeal to? Well? Um,

0:23:15.520 --> 0:23:17.760
<v Speaker 1>you know, as you mentioned, I am someone who specializes

0:23:17.800 --> 0:23:20.879
<v Speaker 1>in how young people and young communities use technology in

0:23:20.920 --> 0:23:24.520
<v Speaker 1>the Internet, right and specifically how their behavior today influences

0:23:24.560 --> 0:23:26.720
<v Speaker 1>and shapes what technology is going to look like. So

0:23:27.600 --> 0:23:32.320
<v Speaker 1>um when I hear you know, Ellen sharing his vision

0:23:32.400 --> 0:23:34.960
<v Speaker 1>in pieces over the past week, and part of that

0:23:35.080 --> 0:23:37.880
<v Speaker 1>is potentially paying focusing on monetization of leve all else

0:23:37.880 --> 0:23:40.680
<v Speaker 1>and putting a paywall around Twitter, and that of course

0:23:41.040 --> 0:23:43.120
<v Speaker 1>makes my brain go, oh, that's a kiss of deaf routines,

0:23:43.240 --> 0:23:45.520
<v Speaker 1>right um. And one of the problems I thought there

0:23:45.560 --> 0:23:48.080
<v Speaker 1>not a team platform, right Like, the universal truth about

0:23:48.080 --> 0:23:51.119
<v Speaker 1>social media is that adults will literally always get on

0:23:51.160 --> 0:23:54.520
<v Speaker 1>the platforms that teams congregate to, and teams will rarely

0:23:54.640 --> 0:23:57.320
<v Speaker 1>if ever grow into the platforms that adults are on,

0:23:57.480 --> 0:23:59.359
<v Speaker 1>So like they have a team problem as it is,

0:23:59.440 --> 0:24:02.600
<v Speaker 1>even if it is like incredibly culturally relevant as a

0:24:02.600 --> 0:24:04.679
<v Speaker 1>platform in a way that there are no competitors, right, Like,

0:24:04.720 --> 0:24:07.960
<v Speaker 1>teams are getting information from Twitter disseminated across the platforms

0:24:07.960 --> 0:24:09.800
<v Speaker 1>they do use, and maybe like ways they may not

0:24:09.880 --> 0:24:14.120
<v Speaker 1>even realize. So cultural relevance, relevance really important user base

0:24:14.920 --> 0:24:18.239
<v Speaker 1>in trouble. I guess you know what I've learned in

0:24:18.280 --> 0:24:21.600
<v Speaker 1>recent weeks with this growth story that Musk is talking

0:24:21.640 --> 0:24:25.080
<v Speaker 1>about more users coming to the platform, is the role

0:24:25.119 --> 0:24:28.520
<v Speaker 1>of the content creator, right, you know, on Instagram TikTok,

0:24:28.520 --> 0:24:31.600
<v Speaker 1>Caroline knows all about this. That platform is about the

0:24:31.640 --> 0:24:35.919
<v Speaker 1>people that use it. Is Twitter about the content creators?

0:24:36.160 --> 0:24:39.440
<v Speaker 1>Is it about the people using the platform or is

0:24:39.480 --> 0:24:41.800
<v Speaker 1>it about I mean the alternative being like more about information,

0:24:41.880 --> 0:24:49.160
<v Speaker 1>dispensing information in a real time about news. So the alternative, Yeah, yeah,

0:24:49.200 --> 0:24:52.080
<v Speaker 1>I mean it is. It is and can be a

0:24:52.080 --> 0:24:54.280
<v Speaker 1>content creation platform, you know on a high level when

0:24:54.280 --> 0:24:56.680
<v Speaker 1>you're talking about competition, like something that I'm seeing happen

0:24:57.160 --> 0:24:59.560
<v Speaker 1>that I'm honestly like kind of excited about as we

0:24:59.560 --> 0:25:02.359
<v Speaker 1>see all these really big social companies that are we

0:25:02.520 --> 0:25:05.040
<v Speaker 1>framed as competitors to each other, so have Twitter, Facebook,

0:25:05.480 --> 0:25:10.920
<v Speaker 1>snapchats to talk um, and we're seeing like, finally, um,

0:25:11.160 --> 0:25:16.239
<v Speaker 1>this system this uh sort of the melting of them,

0:25:16.480 --> 0:25:19.480
<v Speaker 1>like looking at them all like they're all for everybody

0:25:19.560 --> 0:25:24.080
<v Speaker 1>doing everything all of the time, right, Not finally we're

0:25:24.119 --> 0:25:27.040
<v Speaker 1>realizing and we're seeing this movement towards apsolutely the sport

0:25:27.040 --> 0:25:30.040
<v Speaker 1>and things that we're realizing not every platform can be

0:25:30.119 --> 0:25:33.080
<v Speaker 1>for everybody all the time, right. We're seeing these mass layoffs,

0:25:33.119 --> 0:25:34.720
<v Speaker 1>all of these big bets not playing out. And I

0:25:34.760 --> 0:25:37.360
<v Speaker 1>think it would be nice to see a future where, um,

0:25:37.720 --> 0:25:39.919
<v Speaker 1>the platforms that survive, and it's the likely future are

0:25:39.960 --> 0:25:42.679
<v Speaker 1>the ones that actually like define their audience and focus

0:25:42.720 --> 0:25:44.880
<v Speaker 1>on them really clearly. And I think Twitter has gotta

0:25:44.960 --> 0:25:47.479
<v Speaker 1>lay up in that sense because it's like it's one

0:25:47.480 --> 0:25:51.040
<v Speaker 1>of the platforms where it's extremely clear who uses Twitter, right,

0:25:51.080 --> 0:25:52.800
<v Speaker 1>who gets valued from Twitter? And there are you know,

0:25:52.840 --> 0:25:55.320
<v Speaker 1>young active we're talking about young people activists right, like

0:25:55.359 --> 0:25:58.080
<v Speaker 1>there are there are very specific communities for whom that

0:25:58.160 --> 0:26:02.200
<v Speaker 1>actually make Twitter really really culture relevant. If you want

0:26:02.760 --> 0:26:06.080
<v Speaker 1>if you were advising now you know musk on how

0:26:06.119 --> 0:26:09.960
<v Speaker 1>to make it more for content creators, how to now

0:26:10.200 --> 0:26:14.320
<v Speaker 1>lean into making really unique storytelling ways in which But

0:26:14.440 --> 0:26:16.359
<v Speaker 1>I'm looking at my own Twitter feed right now and

0:26:16.400 --> 0:26:19.080
<v Speaker 1>the amount of people who are giving me their Instagram links,

0:26:19.080 --> 0:26:21.440
<v Speaker 1>their TikTok links because they're worried is to wear next.

0:26:21.440 --> 0:26:22.840
<v Speaker 1>They're going to be and be able to have these

0:26:22.840 --> 0:26:26.120
<v Speaker 1>conversations in case the platform doesn't survive. But if it does,

0:26:26.240 --> 0:26:28.639
<v Speaker 1>and if we managed to see an innovate do you

0:26:28.640 --> 0:26:30.399
<v Speaker 1>want to see or turn to periscope? Do you want

0:26:30.400 --> 0:26:32.399
<v Speaker 1>to see more video products? What do you want to

0:26:32.440 --> 0:26:35.680
<v Speaker 1>do as someone who advises companies on attracting a team

0:26:35.720 --> 0:26:40.160
<v Speaker 1>community on providing content. Yeah, I mean it's I say,

0:26:40.200 --> 0:26:42.840
<v Speaker 1>like every platform the future is a multiform at right,

0:26:42.880 --> 0:26:45.160
<v Speaker 1>like we they're used to. We kind of sometimes treat

0:26:45.200 --> 0:26:48.120
<v Speaker 1>social media like it's you know, two thousands thirteen, where

0:26:48.160 --> 0:26:50.000
<v Speaker 1>each platform has a thing they're good at. So like

0:26:50.080 --> 0:26:54.399
<v Speaker 1>Instagram's images, youtubes, video, Twitter's texts, and you know, everything

0:26:54.440 --> 0:26:56.640
<v Speaker 1>you're supposed to do a separate thing on each platform.

0:26:56.680 --> 0:26:58.760
<v Speaker 1>But the reality is every person is doing everything, and

0:26:58.760 --> 0:27:01.560
<v Speaker 1>particularly if you're a content creator, right and you're expected

0:27:01.600 --> 0:27:04.119
<v Speaker 1>to do every format and every platform, so it's, um,

0:27:04.160 --> 0:27:06.520
<v Speaker 1>that's a lot. And I do think like Twitter is

0:27:06.600 --> 0:27:08.800
<v Speaker 1>behind in terms of the amount, like the types of

0:27:08.920 --> 0:27:10.399
<v Speaker 1>formats you can use if you want to go on

0:27:10.480 --> 0:27:12.359
<v Speaker 1>and express yourself and you're part of one of the

0:27:12.560 --> 0:27:17.360
<v Speaker 1>core communities, right, like the video sucks. That's insane. Video

0:27:17.400 --> 0:27:19.960
<v Speaker 1>sucks on the platform, it's crazy, but it does so

0:27:20.119 --> 0:27:23.080
<v Speaker 1>being multi format and like a real way catching up

0:27:23.080 --> 0:27:25.480
<v Speaker 1>to everyone in that sense and then focusing in on

0:27:25.800 --> 0:27:29.760
<v Speaker 1>the actual communities that utilize their product um that are

0:27:29.760 --> 0:27:35.080
<v Speaker 1>already the foundational communities would be my suggestions. I'm just

0:27:35.080 --> 0:27:37.760
<v Speaker 1>going to follow up in terms of your moderation focus

0:27:37.800 --> 0:27:41.240
<v Speaker 1>as well, because of course we're hearing from Europe that

0:27:41.480 --> 0:27:44.000
<v Speaker 1>they are worried about moderation in particular. They've got a

0:27:44.000 --> 0:27:47.280
<v Speaker 1>different type of type of consideration there in terms of

0:27:47.520 --> 0:27:51.399
<v Speaker 1>actual real rules, real policy, real fines for you if

0:27:51.440 --> 0:27:53.359
<v Speaker 1>you don't live up to the content moderation that they

0:27:53.359 --> 0:27:56.040
<v Speaker 1>want to see, particularly against hate speech. But how much

0:27:56.119 --> 0:27:57.680
<v Speaker 1>is that something that you have to be thinking about

0:27:57.720 --> 0:28:00.159
<v Speaker 1>when you're advising these companies and how much worry and

0:28:00.200 --> 0:28:03.119
<v Speaker 1>resistence is the companies at the moment aligning themselves with

0:28:03.400 --> 0:28:06.080
<v Speaker 1>come with social media platforms that don't seem to care

0:28:06.080 --> 0:28:09.520
<v Speaker 1>about it enough, right. I mean, I think, first of all,

0:28:09.640 --> 0:28:13.399
<v Speaker 1>um Yoel Roth, who has formed Twitter's former head of safety,

0:28:13.400 --> 0:28:15.600
<v Speaker 1>wrote and offbed for New York Times about content moderation

0:28:15.600 --> 0:28:17.960
<v Speaker 1>and Twitter. That's like the musty today that talks a

0:28:18.000 --> 0:28:20.840
<v Speaker 1>lot about the fact that like outside forces really do

0:28:21.000 --> 0:28:23.720
<v Speaker 1>in influence and in force in many ways like moderation

0:28:23.760 --> 0:28:25.720
<v Speaker 1>on any platform, you know, including for example, of the

0:28:25.720 --> 0:28:28.280
<v Speaker 1>app store. But yeah, different countries of different child safety

0:28:28.320 --> 0:28:31.240
<v Speaker 1>laws for example. UM, So it is something you have

0:28:31.280 --> 0:28:33.399
<v Speaker 1>to keep in mind. And I when I see news

0:28:33.480 --> 0:28:36.520
<v Speaker 1>like you know, the hundreds or thousands of contractors being like,

0:28:36.600 --> 0:28:39.400
<v Speaker 1>oh from a big social media company, you always I

0:28:39.440 --> 0:28:42.080
<v Speaker 1>will always assume it's continent of moderation because right now

0:28:42.280 --> 0:28:46.920
<v Speaker 1>every company outsources that, um, And I think that you know,

0:28:46.960 --> 0:28:49.160
<v Speaker 1>these are vitally important jobs. And I can't help but

0:28:49.240 --> 0:28:53.320
<v Speaker 1>wonder how much safer and cleaner for advertisers these platforms

0:28:53.360 --> 0:28:55.080
<v Speaker 1>would be if they were able to keep these teams

0:28:55.080 --> 0:28:58.200
<v Speaker 1>in houses they stale, right, And then also like, are

0:28:58.360 --> 0:29:01.360
<v Speaker 1>you know, be able to treat tree the regional and globally,

0:29:02.680 --> 0:29:05.440
<v Speaker 1>So that's like a That's something I think about a lot,

0:29:05.600 --> 0:29:08.600
<v Speaker 1>and it's too bad that it's right now that these

0:29:08.640 --> 0:29:12.280
<v Speaker 1>teams are treated a little bit like they're expendable. Yeah,

0:29:12.320 --> 0:29:14.120
<v Speaker 1>I think a lot more to learn on the fallout.

0:29:14.120 --> 0:29:17.560
<v Speaker 1>Their former head of teen community at Instagram, Liz Pearl,

0:29:17.600 --> 0:29:20.920
<v Speaker 1>thank you coming up? Can f t X investors get

0:29:20.960 --> 0:29:23.680
<v Speaker 1>their money back? Will chat with the CEO of Do

0:29:23.720 --> 0:29:27.600
<v Speaker 1>Not Pay who's trying to do just that? This is Bloomberg.

0:29:41.120 --> 0:29:45.120
<v Speaker 1>Minneapolis Federal Reserve Bank President Neil cash Cary is slamming

0:29:45.360 --> 0:29:48.600
<v Speaker 1>the concept of cryptocurrencies. He says the whole idea of

0:29:48.640 --> 0:29:52.440
<v Speaker 1>cryptocurrency is quote nonsense. After the implosion of f t

0:29:52.640 --> 0:29:56.680
<v Speaker 1>X group revealed the industry shortcomings. While many officials have

0:29:56.720 --> 0:29:59.600
<v Speaker 1>warned about crypto risks and the need for regulation, cash

0:29:59.640 --> 0:30:02.800
<v Speaker 1>carries comment represents one of the most let's say, forceful

0:30:02.840 --> 0:30:07.320
<v Speaker 1>denunciations by a FED policymaker. For more on the crypto fallout,

0:30:07.400 --> 0:30:10.480
<v Speaker 1>let's bring in Do Not Pay CEO Joshua Browder. His

0:30:10.560 --> 0:30:13.600
<v Speaker 1>company aims to recoup losses similar to what has now

0:30:13.680 --> 0:30:17.840
<v Speaker 1>happened with FDx investors, as well as automate legal issues.

0:30:17.960 --> 0:30:21.000
<v Speaker 1>Fd X is actually one of your backers, right so

0:30:21.200 --> 0:30:24.360
<v Speaker 1>let's put that out on the table. You are working

0:30:24.400 --> 0:30:28.320
<v Speaker 1>though to get investors money back, Josh, this is complicated.

0:30:28.360 --> 0:30:32.400
<v Speaker 1>Walk us through it. Yeah. So they invested in US

0:30:32.440 --> 0:30:36.040
<v Speaker 1>about a year ago, and from a practical standpoint, it

0:30:36.120 --> 0:30:40.040
<v Speaker 1>was a very small investment. But it's culturally it goes

0:30:40.080 --> 0:30:42.800
<v Speaker 1>against everything we believe in, and so we're working hard

0:30:42.840 --> 0:30:45.840
<v Speaker 1>to help people get money back from f t X.

0:30:46.320 --> 0:30:49.120
<v Speaker 1>The most important thing to know is there's this regulation.

0:30:49.320 --> 0:30:52.600
<v Speaker 1>It's called Regulation E, and it means that if you've

0:30:53.480 --> 0:30:55.920
<v Speaker 1>deposited money in f t X through a c H

0:30:56.000 --> 0:30:59.480
<v Speaker 1>direct deposit, you can actually get it back if you've

0:30:59.480 --> 0:31:03.640
<v Speaker 1>deposited within the last sixty days. Um, there's no discretion

0:31:03.720 --> 0:31:06.320
<v Speaker 1>that the banks or anyone has. You can tell your

0:31:06.320 --> 0:31:08.920
<v Speaker 1>bank I want to reverse the deposit, and then they

0:31:08.920 --> 0:31:11.880
<v Speaker 1>can reverse it. And then what happens is ft X

0:31:12.040 --> 0:31:14.800
<v Speaker 1>is payment processor is on the hook for refunding the

0:31:14.840 --> 0:31:17.360
<v Speaker 1>money to you, and so we've been automating a lot

0:31:17.360 --> 0:31:20.400
<v Speaker 1>of these sorts of refunds. One other type of refund

0:31:20.440 --> 0:31:22.000
<v Speaker 1>you can do is if you load it up your

0:31:22.000 --> 0:31:24.600
<v Speaker 1>ft X balance with a credit or debit card. You

0:31:24.640 --> 0:31:27.240
<v Speaker 1>can also dispute the payment under something called the fair

0:31:27.280 --> 0:31:30.040
<v Speaker 1>credit building apt and it's the least we can do,

0:31:30.160 --> 0:31:33.240
<v Speaker 1>given that he was actually a small investor in our company.

0:31:33.520 --> 0:31:37.960
<v Speaker 1>Talk to us about that experience, Josh, about getting funding.

0:31:38.320 --> 0:31:41.640
<v Speaker 1>Did anything make you think it was a miss? There

0:31:41.640 --> 0:31:44.479
<v Speaker 1>were many, many things. There was a bait and switch.

0:31:44.640 --> 0:31:48.520
<v Speaker 1>I felt like um. I had a friend introducers and

0:31:48.960 --> 0:31:52.240
<v Speaker 1>and they said f t X f t X Ventures

0:31:52.240 --> 0:31:54.600
<v Speaker 1>would love to invest a small check in your round.

0:31:55.240 --> 0:31:59.040
<v Speaker 1>And it turned out that when the documents were being circulated,

0:31:59.320 --> 0:32:02.360
<v Speaker 1>they changed the name of the entity to the Lameter

0:32:02.520 --> 0:32:05.040
<v Speaker 1>Research And I didn't even know what that was at

0:32:05.080 --> 0:32:07.240
<v Speaker 1>the time, but I thought it was very shady that

0:32:07.280 --> 0:32:09.760
<v Speaker 1>it wasn't actually f t X investing when it was

0:32:09.960 --> 0:32:12.360
<v Speaker 1>presented to us that they would be the ones investing.

0:32:12.920 --> 0:32:15.640
<v Speaker 1>On top of that, I told f t X, I

0:32:15.680 --> 0:32:19.640
<v Speaker 1>think crypto is a scam. Our company helps consumers fight

0:32:19.880 --> 0:32:23.760
<v Speaker 1>other companies like Celsius. There's no value to crypto, and

0:32:23.800 --> 0:32:26.480
<v Speaker 1>they said, no problem, we would still love to invest

0:32:26.920 --> 0:32:33.160
<v Speaker 1>so against x that you told f t X that

0:32:33.280 --> 0:32:36.840
<v Speaker 1>crypto is a scam, but you still took money from

0:32:36.880 --> 0:32:40.800
<v Speaker 1>them for your business. Let's be clear about that. Yeah,

0:32:40.840 --> 0:32:43.960
<v Speaker 1>I thought they could give us expertise on going after

0:32:44.040 --> 0:32:47.000
<v Speaker 1>other crypto exchanges. I think the last time we spoke,

0:32:47.840 --> 0:32:51.160
<v Speaker 1>we were going after Celsius and they were very helpful there,

0:32:51.600 --> 0:32:54.320
<v Speaker 1>and no one could have imagined that six months to

0:32:54.400 --> 0:32:56.840
<v Speaker 1>a year later they would be doing all of this stuff.

0:32:57.560 --> 0:33:00.960
<v Speaker 1>No one could have predicted it. And I thought ft

0:33:01.200 --> 0:33:02.920
<v Speaker 1>X was one of the good ones and I was wrong.

0:33:03.840 --> 0:33:08.959
<v Speaker 1>That's absolutely extraordinary. And to that end, are you are

0:33:09.000 --> 0:33:10.960
<v Speaker 1>you getting involved in any sort of class action and

0:33:11.080 --> 0:33:15.520
<v Speaker 1>you looking at any form of legal action yourself or

0:33:15.560 --> 0:33:17.520
<v Speaker 1>is this more a focus on how your business can

0:33:17.520 --> 0:33:21.040
<v Speaker 1>help others? Right now, we're just trying to help others.

0:33:21.080 --> 0:33:23.880
<v Speaker 1>There are amazing lawyers working on the consumer side with

0:33:23.960 --> 0:33:26.680
<v Speaker 1>class actions. There's a firm called and and we're so

0:33:26.840 --> 0:33:29.880
<v Speaker 1>on Capucci. They were big in the mad Off class

0:33:29.880 --> 0:33:33.000
<v Speaker 1>class action and MF Global class action, and so we're

0:33:33.000 --> 0:33:36.240
<v Speaker 1>sending people their way. We're working in small claims court.

0:33:36.640 --> 0:33:39.400
<v Speaker 1>One area that hasn't been explored enough is going after

0:33:39.440 --> 0:33:42.320
<v Speaker 1>the YouTubers um There are a lot of people in

0:33:42.360 --> 0:33:46.120
<v Speaker 1>the ft X orbit who are pushing consumers to sign up,

0:33:46.200 --> 0:33:49.720
<v Speaker 1>saying this thing is totally safe, use my referral code.

0:33:50.000 --> 0:33:52.800
<v Speaker 1>And I think regulators and courts need to look into

0:33:52.840 --> 0:33:57.880
<v Speaker 1>the personal finance YouTubers who ordinary people trusted with their

0:33:57.920 --> 0:34:02.560
<v Speaker 1>life savings. Josh, I want to ask you about your

0:34:03.000 --> 0:34:06.800
<v Speaker 1>users and customers. I appreciate there may be an element

0:34:06.920 --> 0:34:10.759
<v Speaker 1>of confidentiality or privacy, but can you give us any

0:34:10.800 --> 0:34:13.680
<v Speaker 1>sense of how much money people are trying to claim

0:34:13.760 --> 0:34:16.720
<v Speaker 1>back and win back? You know, what are the losses

0:34:16.840 --> 0:34:21.440
<v Speaker 1>that people in the real world have suffered on a

0:34:21.560 --> 0:34:24.600
<v Speaker 1>on a ground scale. I think it's publicly reported to

0:34:24.640 --> 0:34:28.000
<v Speaker 1>be over ten billion. But on our end, we've helped.

0:34:28.800 --> 0:34:32.400
<v Speaker 1>We have millions being processed, being refunded through the banks.

0:34:32.760 --> 0:34:34.560
<v Speaker 1>So if you've lost money in f t X, I

0:34:34.600 --> 0:34:37.040
<v Speaker 1>can't stress this enough. If you direct a positive in

0:34:37.080 --> 0:34:39.600
<v Speaker 1>the last sixty days, you should phone up your bank

0:34:39.640 --> 0:34:44.799
<v Speaker 1>and say, under Section E of the CFPP regulations, I

0:34:44.840 --> 0:34:47.960
<v Speaker 1>want a refund and your bank can't say no um,

0:34:48.000 --> 0:34:50.560
<v Speaker 1>and they don't want to tell you about this, but

0:34:50.560 --> 0:34:53.480
<v Speaker 1>but you should definitely go that route if it's an

0:34:53.480 --> 0:34:58.080
<v Speaker 1>option for you. Josh, what what did you learn actually

0:34:58.200 --> 0:35:01.400
<v Speaker 1>from ft X about the ability to call back money

0:35:01.440 --> 0:35:04.000
<v Speaker 1>from other celsius and the like, many of which you

0:35:04.040 --> 0:35:08.040
<v Speaker 1>know they themselves were acting as a white knight involved in.

0:35:08.320 --> 0:35:11.120
<v Speaker 1>Was it and is it easy transparent to be able

0:35:11.120 --> 0:35:16.440
<v Speaker 1>to do such. It's really not that the system is

0:35:16.440 --> 0:35:20.560
<v Speaker 1>built on so much trust that consumers and regulators could

0:35:20.600 --> 0:35:23.479
<v Speaker 1>never have imagined that all the money would never be there,

0:35:23.880 --> 0:35:26.440
<v Speaker 1>and so in a lot of these cases, when a

0:35:26.480 --> 0:35:30.080
<v Speaker 1>company declares bankruptcy, everything gets frozen, as is the case

0:35:30.120 --> 0:35:32.719
<v Speaker 1>with f t X and Celsius. But there are other

0:35:32.800 --> 0:35:36.280
<v Speaker 1>things you can do, like these workarounds with reversing the funds,

0:35:36.719 --> 0:35:41.280
<v Speaker 1>contacting your credit card company, taking third parties to small

0:35:41.320 --> 0:35:46.360
<v Speaker 1>claims court who aren't being properly held responsible. Hey Josh,

0:35:46.400 --> 0:35:49.560
<v Speaker 1>if you raise money again from an outside investor, what

0:35:49.640 --> 0:35:52.200
<v Speaker 1>lessons have you learned from your involvement with f t X.

0:35:53.760 --> 0:35:56.960
<v Speaker 1>I think our name and our brand is extremely important,

0:35:57.120 --> 0:36:00.720
<v Speaker 1>and we should be very careful to make sure that anyone,

0:36:00.800 --> 0:36:03.160
<v Speaker 1>even if they're putting in a small check um and

0:36:03.239 --> 0:36:08.440
<v Speaker 1>they have no influence, we should make sure that everything

0:36:08.560 --> 0:36:11.759
<v Speaker 1>is like squeak and clean um. I thought that that

0:36:11.880 --> 0:36:14.440
<v Speaker 1>was the case with f TX. There are investors in Sequoia,

0:36:14.640 --> 0:36:18.920
<v Speaker 1>all of Silicon Valley, but in reality, all of these

0:36:18.960 --> 0:36:23.279
<v Speaker 1>crypto companies had shaky foundations when looking at the other

0:36:23.320 --> 0:36:26.080
<v Speaker 1>backers that you have. Of course, ce Andrewson's the founders

0:36:26.120 --> 0:36:28.879
<v Speaker 1>found the lux is. I mean, you've taken money from

0:36:29.320 --> 0:36:32.200
<v Speaker 1>the standout Silicon Valley players and it's notable of the

0:36:32.239 --> 0:36:34.480
<v Speaker 1>lessons down learned. But we really thank you for your

0:36:34.480 --> 0:36:38.440
<v Speaker 1>clarity and for really being so true to yourself with us.

0:36:38.480 --> 0:36:41.799
<v Speaker 1>We appreciate it. Do not pay Ceo Josh Browder stay well.

0:36:41.960 --> 0:36:44.520
<v Speaker 1>So you're coming to the World Club this November or December.

0:36:44.920 --> 0:36:47.759
<v Speaker 1>You know, Cutter is a conservative country, but you want

0:36:47.760 --> 0:36:50.160
<v Speaker 1>to enjoy the sun and sand. What do you wear?

0:36:50.960 --> 0:36:54.560
<v Speaker 1>The answer is complicated. Country men and women mostly wear

0:36:54.640 --> 0:36:57.920
<v Speaker 1>traditional dress while out and about, long white sobs for

0:36:58.040 --> 0:37:01.080
<v Speaker 1>men with a court on their heads. Women wear black

0:37:01.160 --> 0:37:03.719
<v Speaker 1>robes called baias with her jumps to cover their hair.

0:37:04.320 --> 0:37:07.680
<v Speaker 1>Oh and their makeup is typically flawless. But unless you

0:37:07.800 --> 0:37:09.919
<v Speaker 1>wear this on a day to day basis, stick dear

0:37:10.000 --> 0:37:13.840
<v Speaker 1>normal wardrobe with a few rules. In public places like

0:37:13.960 --> 0:37:17.040
<v Speaker 1>malls and parks, both women and men are obliged to

0:37:17.040 --> 0:37:20.760
<v Speaker 1>cover everything from their shoulders to their knees. It's particularly

0:37:20.840 --> 0:37:24.560
<v Speaker 1>strict with women, but enforcements not in uniform. However, you

0:37:24.680 --> 0:37:27.520
<v Speaker 1>can be and people are kicked out of public places

0:37:27.520 --> 0:37:30.560
<v Speaker 1>if they don't comply. There are two main places where

0:37:30.560 --> 0:37:35.200
<v Speaker 1>this rule doesn't apply. One the Pearl, a large residential

0:37:35.200 --> 0:37:39.040
<v Speaker 1>development on artificial islands that stretches out into the Persian Gulf.

0:37:39.480 --> 0:37:41.799
<v Speaker 1>It's home to loss of the white collar residents from

0:37:41.880 --> 0:37:46.680
<v Speaker 1>Western countries and also luxury hotels around the country. In

0:37:46.719 --> 0:37:49.880
<v Speaker 1>both places you'll see mini skirts and tank tops bikinis

0:37:49.920 --> 0:37:53.480
<v Speaker 1>are standard. Where at the Fool, it's clear how strictly

0:37:53.520 --> 0:37:55.799
<v Speaker 1>these rules are going to be enforced when more than

0:37:55.840 --> 0:37:58.799
<v Speaker 1>a million fans descend on the country before the World Cup.

0:37:59.280 --> 0:38:11.200
<v Speaker 1>But this is the way people dressing flat And we

0:38:11.280 --> 0:38:13.719
<v Speaker 1>thank some own foxman for that report. And meanwhile, and

0:38:14.160 --> 0:38:16.560
<v Speaker 1>Qatari officials, did you see that it is all over

0:38:16.600 --> 0:38:19.480
<v Speaker 1>social media because they're set to ban the sale of

0:38:19.520 --> 0:38:22.920
<v Speaker 1>alcohol within the World Cup stadiums. It's a dramatic reversal

0:38:22.960 --> 0:38:25.400
<v Speaker 1>for an earlier decision, of course, that Anheuser Busch InBev

0:38:25.719 --> 0:38:28.439
<v Speaker 1>was going to be selling bud Wiser bit there rum

0:38:28.480 --> 0:38:30.719
<v Speaker 1>Bug's learning that well, it's likely going to result in

0:38:30.760 --> 0:38:34.440
<v Speaker 1>moving concession stands serving the booze further away from the stadiums,

0:38:34.480 --> 0:38:36.760
<v Speaker 1>and those have shelled up thousands of dollars of private

0:38:36.760 --> 0:38:41.439
<v Speaker 1>hospitality suite apparently they're unaffected. We understand. Look the World

0:38:41.480 --> 0:38:43.799
<v Speaker 1>Cup being hold, it held in Qatar has been controversial.

0:38:43.880 --> 0:38:47.080
<v Speaker 1>I look across Instagram and look across Twitter. You've got

0:38:47.080 --> 0:38:50.200
<v Speaker 1>to lean in on the positive and football or soccer

0:38:50.280 --> 0:38:53.160
<v Speaker 1>wherever you are in the world, it brings the world together.

0:38:53.680 --> 0:38:55.840
<v Speaker 1>Beer is a key part of football culture in Europe

0:38:55.840 --> 0:38:59.200
<v Speaker 1>for example, not everywhere. But how amazing is it that

0:38:59.239 --> 0:39:02.640
<v Speaker 1>the whole world is talking about football war soccer right now?

0:39:03.600 --> 0:39:05.880
<v Speaker 1>So key game for you? What we obviously got the

0:39:05.920 --> 0:39:08.640
<v Speaker 1>kickoff on Sunday? What does the Ecuador versus Kata? But

0:39:08.680 --> 0:39:15.040
<v Speaker 1>then when when we up next bed I'm a proud Welshman,

0:39:15.760 --> 0:39:20.920
<v Speaker 1>damnline country. I cannot wait for Wales USA on Monday,

0:39:21.280 --> 0:39:25.000
<v Speaker 1>and I hope honestly that Wales be England the day

0:39:25.000 --> 0:39:28.560
<v Speaker 1>after Thanksgiving. I mean, there's a song. Who is it?

0:39:28.640 --> 0:39:33.880
<v Speaker 1>Is it Nicki Minaj performing it the official anthem? Yeah,

0:39:34.719 --> 0:39:38.040
<v Speaker 1>it's quite as I'm interested in. She's going to have

0:39:38.080 --> 0:39:40.640
<v Speaker 1>to be by some luxury hotels, by something not as

0:39:40.680 --> 0:39:42.920
<v Speaker 1>good as Shakira. Is not as good as Shakira is

0:39:42.960 --> 0:39:45.839
<v Speaker 1>no way. Well, it's a football we hope is coming

0:39:45.880 --> 0:39:48.160
<v Speaker 1>home to whomever ends up winning it. I'm pretty sure

0:39:48.160 --> 0:39:51.440
<v Speaker 1>we'll be supporting England and Wales, but support us. Next

0:39:51.480 --> 0:39:53.759
<v Speaker 1>week we got Cracken's chief legal officer joining the show.

0:39:54.440 --> 0:39:55.160
<v Speaker 1>This is Bloomberg.