WEBVTT - Episode 5: The Billionaire Who Took Down Porn

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<v Speaker 1>Pushkin. We are two journalists from the Financial Times. We've

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<v Speaker 1>spent six months following the money in porn. Our aim

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<v Speaker 1>has been to find out who rules the industry. In

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<v Speaker 1>this episode, we bring you our encounters with some of

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<v Speaker 1>the biggest financial companies in the world and some of

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<v Speaker 1>the most explicit discussions of sex in this series so far.

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<v Speaker 1>So please be aware this is definitely content for adults.

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<v Speaker 1>Previously on Hot Money, a secretive former banker bought mine geek,

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<v Speaker 1>a giant porn company whose flagship site was driven by

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<v Speaker 1>user generated videos. The law allowed mine geek to take

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<v Speaker 1>a hands off approach to moderation, largely avoiding legal liability

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<v Speaker 1>for the content that users posted to their site. That's

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<v Speaker 1>pretty much all the context you need for today's show.

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<v Speaker 1>When we started our investigation into the adult industry, we

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<v Speaker 1>thought online porn was basically unregulated, uncontrollable in a way,

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<v Speaker 1>just too big for any government to handle. But it

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<v Speaker 1>turned out we were wrong, well not entirely. We just

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<v Speaker 1>missed a real story. Remember STORYA the performer and author

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<v Speaker 1>in our first episode, I'm in lagerie and people tip

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<v Speaker 1>me and I take my broth or pull the cups

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<v Speaker 1>down and I jiggle my shoulders while saying thank you.

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<v Speaker 1>Though I get my period and then I have cramps,

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<v Speaker 1>and then I really don't want to be vigorously jiggling,

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<v Speaker 1>but I also want people to know, like, don't tip

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<v Speaker 1>me and be disappointed. We are not doing vigorous behavior tonight.

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<v Speaker 1>And you know, it would be nice to be able

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<v Speaker 1>to say, because I have my period, but I cannot

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<v Speaker 1>because it is a band word. A band word. What

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<v Speaker 1>Stayer is describing here is live video work, and it

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<v Speaker 1>does sound fantastically absurd. Jiggling naked breasts for money no problem.

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<v Speaker 1>Typing the word period in the chat box absolutely forbidden.

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<v Speaker 1>But why what stopped Stawyer from being able to type

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<v Speaker 1>the word period into a chat box? Who or what

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<v Speaker 1>was on the other end of that rule. The answer

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<v Speaker 1>to that question took us to a place we never expected.

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<v Speaker 1>In this series, so far, we've told you about the

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<v Speaker 1>secretive owners of big porn companies like mine Geek, how

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<v Speaker 1>they thrived in large part because of the taboos around porn.

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<v Speaker 1>It gave them the cover to hide from scrutiny and accountability.

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<v Speaker 1>But around two years ago, Mine Geek faced a reckoning.

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<v Speaker 1>It was brutal, It was public, and it revealed a

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<v Speaker 1>whole lot of things about power and control in the

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<v Speaker 1>porn industry. One day in December twenty twenty, mine Geek

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<v Speaker 1>went from being the most powerful company in porn to

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<v Speaker 1>a business cowering under pressure on the brink of collapse.

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<v Speaker 1>In this episode, we're going to tell you how all

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<v Speaker 1>of that happened, the chain of events that forced mine

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<v Speaker 1>Geek to take the majority of its pawn offline. Mine Geek,

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<v Speaker 1>just like Stayer, had to bow to one of the

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<v Speaker 1>most powerful finance companies in the world. I'm Patrician Nelson

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<v Speaker 1>and I'm Alex Barker and from Pushkin Industries and the

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<v Speaker 1>Financial Times. This is Hot Money Act one. Mister persistence.

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<v Speaker 1>I think we're known to be a good investor. We're

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<v Speaker 1>known for not being shy, willing to kind of share

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<v Speaker 1>our views. I've been called the most persistent person in America.

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<v Speaker 1>I take as a compliment. That's Bill Lackman. He's a

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<v Speaker 1>big name in the land of the Financial Times, and

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<v Speaker 1>not just because he's a billionaire. He runs an investment

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<v Speaker 1>firm called Pershing Square, and it's one of those firms

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<v Speaker 1>that everybody knows about on Wall Street. Bill is not

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<v Speaker 1>an investor in Pawn. On the contrary, during the pandemic,

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<v Speaker 1>Bill pulled off one of the most insanely successful trades

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<v Speaker 1>in the history of modern financial markets. He turned a

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<v Speaker 1>twenty seven million dollar bet into roughly a two point

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<v Speaker 1>six billion dollar windfall. Yeah, as around a hundred times

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<v Speaker 1>the money within a few weeks. Not bad. It doesn't

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<v Speaker 1>always go that well. He does sometimes lose two in

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<v Speaker 1>an almost as spectacular of fashion. Anyway. Bill first made

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<v Speaker 1>his name as an activist investor. He didn't just buy

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<v Speaker 1>shares in a company. He bought big stakes and then

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<v Speaker 1>told chief executives what to do, and occasionally he even

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<v Speaker 1>tried to kick them out. So when he shouts, people listen.

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<v Speaker 1>What made him agree to talk to us about pawn

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<v Speaker 1>of all things? Good? Question? His communications person asked him

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<v Speaker 1>the same thing, said, Bill, do you want to do

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<v Speaker 1>this be interviewed by the ft or whatever people just

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<v Speaker 1>think reputationally. I don't want to have anything to do

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<v Speaker 1>with I don't want my name and the word porn

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<v Speaker 1>in the same paragraph or story. And the problem with

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<v Speaker 1>that is it a lot of bad things can happen

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<v Speaker 1>in the underground, and those bad things he saw them

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<v Speaker 1>in December twenty twenty, when The New York Times published

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<v Speaker 1>a powerful column by Nicholas Kristoff. It was titled The

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<v Speaker 1>Children of Pornhub. Bill was sitting at home scrolling on

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<v Speaker 1>Twitter when a story popped up. This Christoph article about

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<v Speaker 1>porn Hub I found very challenging to read and depressing

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<v Speaker 1>and also made me angry. Bill has four daughters, and

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<v Speaker 1>the appalling accounts of exploitation hidd a nerve Christoph basically

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<v Speaker 1>pulled pawn Hubb apart. He alleged the free pawn sign

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<v Speaker 1>was infested with rape videos, and through talking to victims,

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<v Speaker 1>he depicted it as a business that monetized spy cams,

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<v Speaker 1>revenge pawn, and other horrid stuff. Recent allegations claimed porn

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<v Speaker 1>Hub maybe profiting from footage of sexual assault, revenge porn,

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<v Speaker 1>and sex tapes obtained without consent from those embarked accused

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<v Speaker 1>of hosting sexual assault footage as well as child sexual

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<v Speaker 1>abuse material, doing little to guard against and remove such content.

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<v Speaker 1>Canadian Prime Minister Justin Trudeau also took notice, saying his

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<v Speaker 1>government was working with police and security officials to address

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<v Speaker 1>the issues raised in the New York Times column. Everyone

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<v Speaker 1>in pawn just refers to it as the Christophe piece.

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<v Speaker 1>It was part investigation, part opinion column, and hugely contentious

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<v Speaker 1>in the industry. Even people who hate pawn Hub saw

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<v Speaker 1>it as part of a broader war on pawn mine

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<v Speaker 1>geek executives. The owners of porn Hub denied wrongdoing, insisting

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<v Speaker 1>they took a zero tolerance approach to illegal content. Pornhub

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<v Speaker 1>told us that they now have more comprehensive safeguards than

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<v Speaker 1>most social media platforms. Now, we're not going to get

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<v Speaker 1>into the details of the piece or who was right

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<v Speaker 1>or wrong. We looked at the impact instead. There's no

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<v Speaker 1>argument over that, partly because of Bill Atman. You can

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<v Speaker 1>destroy a fifteen year old and get them to commit

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<v Speaker 1>suicide by just having her boyfriend share a video she

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<v Speaker 1>didn't want to see, an embarrasser in front of everyone.

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<v Speaker 1>People kill themselves over the kids do and the notion

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<v Speaker 1>that people are profiting from this. You know that got me. Now.

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<v Speaker 1>Bill is no prude. He's not a posed to pornography.

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<v Speaker 1>He's a free speech advocate. But he was so moved

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<v Speaker 1>by the stories in the article that he decided to

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<v Speaker 1>do something. I thought this is important and the problem

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<v Speaker 1>with the topic of pornography is. People don't want to

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<v Speaker 1>acknowledge of every even viewed pornography, perhaps, and so it's

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<v Speaker 1>just easier to just let it pass. Bill made his

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<v Speaker 1>name in the business of corporate influence. His whole stick

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<v Speaker 1>was forcing companies to do things they don't want to do,

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<v Speaker 1>and he comes armed with the deep contact book he'd

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<v Speaker 1>expect of an American billionaire. He's also a finance guy,

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<v Speaker 1>so when he read the New York Times piece, he

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<v Speaker 1>didn't just get angry and think what can I say

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<v Speaker 1>to make politicians do something? He thought about the way

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<v Speaker 1>to kick a company where it hurts payments. He knew

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<v Speaker 1>that vis unmaster card are the rails that any digital

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<v Speaker 1>business depends on to sell online. While so much online

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<v Speaker 1>porn is free, big porn companies rely on premium sites.

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<v Speaker 1>They either own them or sell ads for them. They

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<v Speaker 1>do need people to pay for porn, and how do

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<v Speaker 1>they do that again credit cards without payment processing. These

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<v Speaker 1>aren't just porn companies. They are failing porn companies. But

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<v Speaker 1>he also realized there are good reasons why the payments

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<v Speaker 1>industry sticks with high risk sectors like porn. The more

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<v Speaker 1>dice into transaction, the higher the scrape, meaning the fees

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<v Speaker 1>are higher and so the profit margins are better. There

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<v Speaker 1>was no guarantee he could get the big payment networks

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<v Speaker 1>to do anything, so he went full actman. He didn't

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<v Speaker 1>bother with a polite campaign or letters or whatever. He

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<v Speaker 1>just picked up his phone and messaged Aja Banger. Now

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<v Speaker 1>Banger was the chief executive of master Card at the time.

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<v Speaker 1>You both you're packing for tennis, and I've met him

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<v Speaker 1>and made a couple of big tennis tape and it

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<v Speaker 1>texts this to them, and I said, a please read

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<v Speaker 1>the above piece. MasterCard is facilitating sex trafficking. PayPal is

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<v Speaker 1>already withdrawn payment processing from Pornhoub. MasterCard does not want

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<v Speaker 1>to be the last company to do so. Please call

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<v Speaker 1>and discuss if you disagree, Banger replied immediately. High Bill

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<v Speaker 1>just saw this, he wrote, before effectively laying down the law.

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<v Speaker 1>If the allegations were proven, Banger wrote, Pornhub would be

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<v Speaker 1>blocked from using MasterCard mine Geek's top site would be

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<v Speaker 1>partly cut off from the payments world to his credit.

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<v Speaker 1>MasterCard very very quickly got on top of this and

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<v Speaker 1>came up with some pretty strong principles. MasterCard acted after

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<v Speaker 1>its investigation found unlawful content. It banned the use of

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<v Speaker 1>its credit cards on Pornhub's premium site. Visa followed by

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<v Speaker 1>suspending not just Pornhub but all of mine geek sites.

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<v Speaker 1>It basically cut off the use of its credit cards

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<v Speaker 1>on premium websites that generate about half of mine Geek's

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<v Speaker 1>revenue subscriptions that are paid for by credit cards. We

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<v Speaker 1>reached out to Visa, unmaster Card, and both the kind

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<v Speaker 1>to be interviewed. The company stressed that their priorities are

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<v Speaker 1>to support commerce and illegal activity, but it is fair

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<v Speaker 1>to say these payment networks hardly ever remove a company

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<v Speaker 1>from their systems. It's a devastating move and the consequences

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<v Speaker 1>were immediate. You might be wondering why free porn sites

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<v Speaker 1>would crumble because Visa or MasterCard stop them accepting credit cards.

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<v Speaker 1>On the face of it, Tube sites are mostly ad funded,

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<v Speaker 1>but they are indirectly tied to bank rules. There are

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<v Speaker 1>a few reasons for that. They run subscription tiers like

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<v Speaker 1>pawn Hub Premium. Some advertisers use credit cards to pay

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<v Speaker 1>the Tube sites, and a lot of the Tube site

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<v Speaker 1>ad money comes from pay sites that are covered by

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<v Speaker 1>Visa and MasterCard. Rules, and for that reason. An industry

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<v Speaker 1>insider told us that some of pawn hubs advertisers got

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<v Speaker 1>cold feet about spending money with them. The result was

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<v Speaker 1>that pawn hubs cash flow dried up overnight. That triggered

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<v Speaker 1>all sorts of other problems. Just imagine the conversation with

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<v Speaker 1>long term subscribers. You know that pawn company you signed

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<v Speaker 1>up to a few years ago, Well, we'd really like

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<v Speaker 1>you to subscribe again. You just need to go through

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<v Speaker 1>all the hassle once more, but this time, please use

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<v Speaker 1>bitcoin or some other complex banking process instead of your

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<v Speaker 1>credit card. The MasterCard move, which was then followed by Visa,

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<v Speaker 1>was genuinely a watershed moment for the adult industry. Bill's

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<v Speaker 1>intervention wasn't the only reason it happened, but with that text,

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<v Speaker 1>it's not hard to imagine he helped tip the balance.

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<v Speaker 1>The suspension happened very quickly, and within a couple of

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<v Speaker 1>weeks they announced a bunch of policies. Was really quick

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<v Speaker 1>and impressive. A few days after all of this, something

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<v Speaker 1>else huge happened to mine geek, the parent company of Pornhub.

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<v Speaker 1>Its lenders served at the notice of default a warning

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<v Speaker 1>that mine Geek wasn't meeting the conditions of its loan.

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<v Speaker 1>This hasn't been reported before. We heard about it from

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<v Speaker 1>a different billionaire who was approached to buy the company,

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<v Speaker 1>and it is confirmed and a footnote buried in mine

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<v Speaker 1>Geek's latest accounts. The company was running short of cash,

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<v Speaker 1>its lenders weren't happy. It was on a brink of collapse.

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<v Speaker 1>At the same time, MasterCard was reviewing its policies for

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<v Speaker 1>the whole pawn industry, including what permissions you needed to

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<v Speaker 1>upload any explicit video onto a site that uses credit cards,

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<v Speaker 1>basically all those amateur uploads that helped tube sites dominate

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<v Speaker 1>the pawn industry. The pressures on myne geek were building.

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<v Speaker 1>It had to do something, and just like that, pawn

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<v Speaker 1>Hub went from thirteen million videos down to four million.

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<v Speaker 1>You probably were a catalyst for one of the biggest

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<v Speaker 1>takedowns of media content off the web in the history

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<v Speaker 1>of the Internet. When a nine million videos ever been

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<v Speaker 1>taken down overnight, it's pretty extraordinary. Do you remember that

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<v Speaker 1>moment and how did you feel? I felt good about it.

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<v Speaker 1>It's not good. People want to make their livelihood the

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<v Speaker 1>way they make their livelihood. It's their life, their body,

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<v Speaker 1>their choice. I'm okay with it. As long as you

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<v Speaker 1>know they're a consenting adult, It's fine. It was pretty

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<v Speaker 1>interesting talking to Bill about the adult business. His game

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<v Speaker 1>is taking the measure of a company, its strength and

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<v Speaker 1>its weaknesses, and here he was sizing up pawn. It

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<v Speaker 1>isn't a huge industry compared with the larger world of

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<v Speaker 1>online entertainment. At its peak, mine Geek made around four

0:16:16.236 --> 0:16:19.956
<v Speaker 1>hundred and fifty million dollars a year in revenue. Just

0:16:20.036 --> 0:16:24.596
<v Speaker 1>for perspective, Netflix generates more than four hundred and fifty

0:16:24.636 --> 0:16:29.036
<v Speaker 1>million during an average week. But online pawn can be

0:16:29.516 --> 0:16:33.396
<v Speaker 1>highly profitable, and those profits have drawn in Wall Street

0:16:33.436 --> 0:16:36.956
<v Speaker 1>over the years, as we've discovered in this series. To

0:16:37.076 --> 0:16:40.276
<v Speaker 1>Bill Ackman, the amazing thing is not that pawn has

0:16:40.316 --> 0:16:43.876
<v Speaker 1>access to finance. It's that Wall Street types got into

0:16:43.916 --> 0:16:47.556
<v Speaker 1>bed with companies like mine geek while averting your eyes

0:16:47.636 --> 0:16:51.796
<v Speaker 1>from potential problems, and when things went wrong, it was

0:16:51.876 --> 0:16:55.476
<v Speaker 1>left to payment companies to marp up the mess. It

0:16:55.596 --> 0:17:01.836
<v Speaker 1>should be regulated by state actors, you would think, right,

0:17:02.036 --> 0:17:05.636
<v Speaker 1>But my experience waiting around for the government to act

0:17:05.876 --> 0:17:13.156
<v Speaker 1>to clean up is painfully slow acratic. There are tens

0:17:13.196 --> 0:17:16.796
<v Speaker 1>of millions of sex videos online hosted in dozens of countries.

0:17:17.796 --> 0:17:20.876
<v Speaker 1>Unless we all take a Chinese approach to censorship, no

0:17:21.036 --> 0:17:24.236
<v Speaker 1>government can really police who watches it or control what

0:17:24.396 --> 0:17:28.956
<v Speaker 1>is made. So the nearest thing to setting global rules

0:17:28.956 --> 0:17:33.916
<v Speaker 1>for porn would come from mastercardam Visa, because without MasterCard

0:17:33.956 --> 0:17:37.676
<v Speaker 1>and Visa there just isn't much point in making porn

0:17:38.356 --> 0:17:40.436
<v Speaker 1>because no one can buy it. I think there should

0:17:40.436 --> 0:17:42.996
<v Speaker 1>be the factor of regulating these companies. Right, They're not

0:17:42.996 --> 0:17:45.836
<v Speaker 1>going to let you use a credit card to pay

0:17:45.876 --> 0:17:49.236
<v Speaker 1>for a hit on someone, right, That I'm sure is

0:17:49.276 --> 0:17:52.236
<v Speaker 1>against their principles. Right. So once you decide that you're

0:17:52.236 --> 0:17:54.476
<v Speaker 1>going to decide what people can spend their money on

0:17:54.476 --> 0:17:56.876
<v Speaker 1>and what they can charge the master card for or

0:17:56.916 --> 0:17:59.716
<v Speaker 1>the Visa card, who should focus? Then they have to

0:17:59.756 --> 0:18:03.076
<v Speaker 1>be the factor regulators or what's permissible content and what's not.

0:18:04.556 --> 0:18:08.556
<v Speaker 1>There was one more important thing that Bill didn't realize.

0:18:09.236 --> 0:18:13.116
<v Speaker 1>He texted the head of MasterCard he wanted MasterCard to

0:18:13.156 --> 0:18:16.996
<v Speaker 1>act like a regulator for pawn. But after we dug

0:18:17.036 --> 0:18:21.156
<v Speaker 1>into this, we found payment companies were already involved in

0:18:21.236 --> 0:18:24.916
<v Speaker 1>setting the rules for this industry. They don't like admitting

0:18:24.956 --> 0:18:28.396
<v Speaker 1>to this role, but banks and payment companies do have

0:18:28.476 --> 0:18:31.596
<v Speaker 1>a real say in what kind of pawn gets made

0:18:31.796 --> 0:18:44.676
<v Speaker 1>and sold online act too the list. Some of you

0:18:44.796 --> 0:18:47.556
<v Speaker 1>may have heard about the Haze Code back in the

0:18:47.636 --> 0:18:51.356
<v Speaker 1>nineteen thirties, in the early days of Hollywood. The Haze

0:18:51.356 --> 0:18:54.516
<v Speaker 1>Code set the standards for what you could and couldn't

0:18:54.556 --> 0:19:01.596
<v Speaker 1>depict on screen. No lustful kissing, no nudity, no interracial relationships,

0:19:01.996 --> 0:19:06.236
<v Speaker 1>no perversion whatever that meant. It was all self policed

0:19:06.276 --> 0:19:10.316
<v Speaker 1>by the industry and amazingly held in place well into

0:19:10.356 --> 0:19:15.036
<v Speaker 1>the nineteen sixties. It all sounds so strange today, like

0:19:15.236 --> 0:19:19.836
<v Speaker 1>something from a bygone age, and what has this got

0:19:19.836 --> 0:19:23.036
<v Speaker 1>to do with online pawn. Well, when we saw the

0:19:23.116 --> 0:19:26.836
<v Speaker 1>power of Visa and MasterCard had over mind geek, we

0:19:26.916 --> 0:19:30.436
<v Speaker 1>wanted to understand how they could bring the world's biggest

0:19:30.476 --> 0:19:36.036
<v Speaker 1>adult company to its knees. What we discovered is that

0:19:36.076 --> 0:19:39.196
<v Speaker 1>the world of porn might just have its own version

0:19:39.516 --> 0:19:42.436
<v Speaker 1>of the Haze Code. There's a really curious system of

0:19:42.516 --> 0:19:47.036
<v Speaker 1>rules rules on porn contents, not enforced by porn producers,

0:19:47.076 --> 0:19:52.756
<v Speaker 1>but financial gatekeepers the payments world, a world ultimately overseen

0:19:52.876 --> 0:19:56.916
<v Speaker 1>by Visa and MasterCard. We realized this sounds odd, it

0:19:57.076 --> 0:20:01.396
<v Speaker 1>is odd, and it raised more questions than answers. I

0:20:01.476 --> 0:20:04.356
<v Speaker 1>remember the moment the door to this world was open

0:20:04.436 --> 0:20:07.316
<v Speaker 1>for me. I was just chatting with an executive in

0:20:07.316 --> 0:20:11.756
<v Speaker 1>the industry and she mentioned these lists basically dos and

0:20:11.836 --> 0:20:15.876
<v Speaker 1>don't for pawn production. So I asked her to dig

0:20:15.916 --> 0:20:20.156
<v Speaker 1>one up and she shared a document of best practices,

0:20:20.636 --> 0:20:26.116
<v Speaker 1>all compiled by a company called Mobius Pay. Now. Mobius

0:20:26.356 --> 0:20:29.676
<v Speaker 1>is a payment processing company. If you're a business that

0:20:29.716 --> 0:20:32.236
<v Speaker 1>wants to take credit cards, you need a bank to

0:20:32.236 --> 0:20:36.756
<v Speaker 1>sponsor you a merchant account. Mobius helps to sort that out.

0:20:37.156 --> 0:20:41.236
<v Speaker 1>It acts as a bridge between high risk businesses like cannabis,

0:20:41.276 --> 0:20:45.196
<v Speaker 1>pawn or gambling and banks in the visa and MasterCard system.

0:20:46.596 --> 0:20:50.996
<v Speaker 1>John Corona is Mobius Pay's chief operating officer, and he

0:20:51.076 --> 0:20:54.796
<v Speaker 1>put together that one page primer of things to avoid.

0:20:55.556 --> 0:21:01.116
<v Speaker 1>We asked him to read a sample of problematic words twink, nymphet,

0:21:01.236 --> 0:21:05.036
<v Speaker 1>any racial slur or symbol, and team. You know these

0:21:05.156 --> 0:21:09.956
<v Speaker 1>specific words tend to create problems. Problems with two where

0:21:09.956 --> 0:21:16.476
<v Speaker 1>the visa and master card, the acquiring bank, and if

0:21:16.516 --> 0:21:19.996
<v Speaker 1>it goes far enough, ultimately law enforcement. When you sit

0:21:20.076 --> 0:21:23.636
<v Speaker 1>down to create this list, you know what you based

0:21:23.676 --> 0:21:30.356
<v Speaker 1>at on the list, and the words are in the

0:21:30.476 --> 0:21:34.436
<v Speaker 1>interest of protecting the Visa and master Card brand reputation.

0:21:36.836 --> 0:21:39.116
<v Speaker 1>This was a lot for us to get our head around.

0:21:39.796 --> 0:21:42.996
<v Speaker 1>The more we ask people about these pawn lists, the

0:21:43.036 --> 0:21:47.476
<v Speaker 1>more we realize they are almost talmudic in nature. Visa

0:21:47.596 --> 0:21:50.916
<v Speaker 1>and MasterCard are at the center of this credit card world.

0:21:51.276 --> 0:21:55.276
<v Speaker 1>They sit down some broad guidelines on material that might

0:21:55.316 --> 0:21:58.756
<v Speaker 1>be legal, but just as in't kosher, stuff that doesn't

0:21:58.756 --> 0:22:02.716
<v Speaker 1>fit with their brand and the banks some payment processors,

0:22:02.756 --> 0:22:07.716
<v Speaker 1>like John at Mobia's they are expected to flesh that out. Now,

0:22:08.116 --> 0:22:10.556
<v Speaker 1>they don't have much to work on, not even ten

0:22:10.636 --> 0:22:14.796
<v Speaker 1>commandments they get about five. MasterCard sums it up in

0:22:14.836 --> 0:22:18.516
<v Speaker 1>just one short paragraph. They are against the sale of

0:22:18.556 --> 0:22:22.396
<v Speaker 1>an image or service that is patently offensive or lacks

0:22:22.396 --> 0:22:27.516
<v Speaker 1>serious artistic value. They ban videos involving miners, animals, mutilation,

0:22:27.676 --> 0:22:32.556
<v Speaker 1>or non consensual behavior. Now that all sounds reasonable, but

0:22:32.836 --> 0:22:36.596
<v Speaker 1>just to make sure they are never wrong, MasterCard also

0:22:36.636 --> 0:22:40.796
<v Speaker 1>says they ban any other material that master Card might

0:22:40.876 --> 0:22:47.836
<v Speaker 1>find unacceptable in the future. Genius people like John they

0:22:47.956 --> 0:22:51.396
<v Speaker 1>need to make fine distinctions on what Visa MasterCard allow

0:22:51.716 --> 0:22:55.436
<v Speaker 1>and don't allow. Write down to a twink, which means

0:22:55.556 --> 0:22:58.956
<v Speaker 1>a slim, young looking gay man, do you have conversations

0:22:58.996 --> 0:23:01.276
<v Speaker 1>with Visan master Card? Do you? I mean, do you

0:23:01.276 --> 0:23:02.996
<v Speaker 1>have sit down with them or talk to them on

0:23:02.996 --> 0:23:07.716
<v Speaker 1>the phone. I were saying what you think about Twink? Oh? Absolutely, Yeah,

0:23:07.876 --> 0:23:11.196
<v Speaker 1>someone complains to the card brands. They take it very

0:23:11.196 --> 0:23:15.436
<v Speaker 1>seriously and they will review your content and if they

0:23:15.676 --> 0:23:19.316
<v Speaker 1>find something they disagree with, they could terminate your account

0:23:19.516 --> 0:23:22.156
<v Speaker 1>effective immediately. Could you call it a type of self

0:23:22.196 --> 0:23:25.156
<v Speaker 1>censorship in the porn industry then, I mean you have

0:23:25.516 --> 0:23:29.756
<v Speaker 1>performers who are not doing certain things, not showing certain

0:23:29.836 --> 0:23:36.956
<v Speaker 1>things because you know someone might cut them off. Correct. Yeah,

0:23:37.196 --> 0:23:42.276
<v Speaker 1>it's a self censorship and self policing. Ultimately, it's if

0:23:42.276 --> 0:23:44.316
<v Speaker 1>you want to accept the sound master Card, then you

0:23:44.356 --> 0:23:48.636
<v Speaker 1>have to follow their rules. John explained that Visa and

0:23:48.756 --> 0:23:52.396
<v Speaker 1>MasterCard have had rules on what pawn can and can't

0:23:52.436 --> 0:23:55.756
<v Speaker 1>be sold online for more than a decade. It's just

0:23:55.876 --> 0:23:59.316
<v Speaker 1>that since the Christophe piece, they are all much more

0:23:59.356 --> 0:24:04.196
<v Speaker 1>active in policing them. John says MasterCard has entire teams

0:24:04.236 --> 0:24:09.076
<v Speaker 1>devoted to this, conducting investigations and reviews. Other tech companies

0:24:09.316 --> 0:24:13.476
<v Speaker 1>are also hired to cruel websites looking for content that

0:24:13.516 --> 0:24:17.076
<v Speaker 1>breaks the rules. And here's the thing, that really blew

0:24:17.116 --> 0:24:22.476
<v Speaker 1>our mind. The lists evolve and the guidance evolves. New

0:24:22.516 --> 0:24:26.636
<v Speaker 1>words or phrases are banned all the time or unbanned,

0:24:27.236 --> 0:24:32.516
<v Speaker 1>like so called golden showers, you know, being it was

0:24:32.556 --> 0:24:34.996
<v Speaker 1>off limits for a lot of banks and payment processors.

0:24:35.596 --> 0:24:41.356
<v Speaker 1>Then suddenly, around twenty sixteen it became kind of okay,

0:24:41.556 --> 0:24:45.396
<v Speaker 1>presumably because the term was in the news a lot

0:24:45.476 --> 0:24:51.556
<v Speaker 1>and somehow normalized. All of this implies that somewhere there

0:24:51.636 --> 0:24:56.716
<v Speaker 1>must be a decision maker, someone blesses these distinctions and

0:24:56.836 --> 0:24:59.956
<v Speaker 1>how they might change. They decide what is fine to

0:24:59.996 --> 0:25:04.276
<v Speaker 1>stream and what isn't. Now that is a relatively easy

0:25:04.316 --> 0:25:10.596
<v Speaker 1>distinction to make when something looks outright illegal. John actually

0:25:10.596 --> 0:25:13.916
<v Speaker 1>conducts his own checks, and we should warn you here.

0:25:14.596 --> 0:25:18.436
<v Speaker 1>We're about to hear how he has come across disturbing videos.

0:25:19.276 --> 0:25:23.316
<v Speaker 1>I started looking for prohibited tech content, and I searched

0:25:23.396 --> 0:25:26.996
<v Speaker 1>keywords within the website. He'll type in a word like

0:25:27.236 --> 0:25:31.756
<v Speaker 1>rape or underage or the countless variations of those themes.

0:25:31.836 --> 0:25:37.436
<v Speaker 1>I did come into a situation where it was kind

0:25:37.476 --> 0:25:41.196
<v Speaker 1>of disturbing content. I can't say it with certainty that

0:25:41.236 --> 0:25:45.156
<v Speaker 1>it was pedophilia, but what I did was I screenshot

0:25:45.196 --> 0:25:50.756
<v Speaker 1>at everything brought it to my first line supervisor, and

0:25:50.996 --> 0:25:54.316
<v Speaker 1>we both just file the report with the FBI. I

0:25:54.356 --> 0:25:57.516
<v Speaker 1>felt we had an ethical obligation to at least alert

0:25:57.596 --> 0:26:01.756
<v Speaker 1>someone in a position of authority to review what we

0:26:01.796 --> 0:26:05.596
<v Speaker 1>had seen. If John searches for a term like twink,

0:26:06.396 --> 0:26:10.436
<v Speaker 1>he might need to take several steps, For example, look

0:26:10.436 --> 0:26:13.876
<v Speaker 1>at ID documents from the performer to confirm that he's

0:26:13.916 --> 0:26:17.196
<v Speaker 1>over the legal age. Racial slur we don't allow it,

0:26:17.276 --> 0:26:21.916
<v Speaker 1>and I understand there are free speech concerns there, but

0:26:22.516 --> 0:26:24.676
<v Speaker 1>I would just tell them, hey, this word here, the

0:26:24.716 --> 0:26:26.196
<v Speaker 1>bank's not going to approve it. You need to change

0:26:26.196 --> 0:26:29.636
<v Speaker 1>it to something else. There are some areas where the

0:26:29.676 --> 0:26:32.996
<v Speaker 1>boundary is hard. As a drawl we're betting pool, like

0:26:33.156 --> 0:26:37.756
<v Speaker 1>hypnosis or sex while someone appears to be asleep. Of

0:26:37.756 --> 0:26:41.356
<v Speaker 1>course they're acting, they're not actually asleep, and no one's

0:26:41.436 --> 0:26:46.636
<v Speaker 1>actually getting hypnotized. But being asleep means that the person

0:26:46.716 --> 0:26:50.676
<v Speaker 1>sleeping does not have the ability to render consent, and

0:26:50.796 --> 0:26:54.276
<v Speaker 1>the thought of hypnotizing someone into doing what you want

0:26:54.276 --> 0:26:57.396
<v Speaker 1>them to do remove the ability to render consent, even

0:26:57.396 --> 0:27:00.916
<v Speaker 1>though it's all acting, it's all fiction. Those perceptions is

0:27:00.956 --> 0:27:04.716
<v Speaker 1>what makes it prohibited. John talks in a pretty matter

0:27:04.756 --> 0:27:07.636
<v Speaker 1>of fact way about the details of these lists, where

0:27:07.636 --> 0:27:10.196
<v Speaker 1>they draw a line and what they try to stop.

0:27:11.076 --> 0:27:14.556
<v Speaker 1>But it's actually a pretty huge deal. Mobia's, the company

0:27:14.596 --> 0:27:18.636
<v Speaker 1>that John works for, essentially acts as a standard regulator

0:27:18.716 --> 0:27:23.036
<v Speaker 1>for pornography, doing the work the governments aren't doing on

0:27:23.076 --> 0:27:27.236
<v Speaker 1>behalf of Visa and MasterCard. It amazed us that this

0:27:27.316 --> 0:27:30.316
<v Speaker 1>level of supervision exists at all, and even more so,

0:27:30.476 --> 0:27:33.876
<v Speaker 1>who does it. To see how much of an influence

0:27:33.956 --> 0:27:37.316
<v Speaker 1>these codes really had on porn production, we went back

0:27:37.316 --> 0:27:40.636
<v Speaker 1>to somebody we trust and what they told us, well,

0:27:41.236 --> 0:27:45.516
<v Speaker 1>it was a little graphic, but truly stunning. That's after

0:27:45.556 --> 0:27:55.796
<v Speaker 1>the break Act three, more power than the Pope. Yeah,

0:27:55.836 --> 0:28:01.716
<v Speaker 1>come on in, So thank you for letting us into

0:28:01.756 --> 0:28:03.556
<v Speaker 1>your home. It's great to see you in New York

0:28:03.636 --> 0:28:10.396
<v Speaker 1>in person. And the snow is here. Brooklyn is white.

0:28:13.236 --> 0:28:16.436
<v Speaker 1>We're in Story's apartment. This is where she told us

0:28:16.476 --> 0:28:19.756
<v Speaker 1>about that detail that got us going down this whole

0:28:19.796 --> 0:28:23.756
<v Speaker 1>path to begin with, that she can't type period in

0:28:23.796 --> 0:28:28.076
<v Speaker 1>a chat box on some pawn platforms. As a performer,

0:28:28.356 --> 0:28:31.356
<v Speaker 1>she's seen a lot of different business models, from pay

0:28:31.436 --> 0:28:35.276
<v Speaker 1>sites to camsites. To create a platforms like only fans

0:28:36.116 --> 0:28:39.836
<v Speaker 1>They all have different characteristics, but there was always one

0:28:40.036 --> 0:28:44.436
<v Speaker 1>common theme, one powerful constraint on what content could be

0:28:44.516 --> 0:28:49.196
<v Speaker 1>made and sold online. She remembers Visa and Mastercard's influence

0:28:49.276 --> 0:28:52.716
<v Speaker 1>coming up way back almost fifteen years ago, right from

0:28:52.756 --> 0:28:55.276
<v Speaker 1>the start of her career, when she was shooting for

0:28:55.356 --> 0:28:58.596
<v Speaker 1>a big pawn studio. I was on a porn set

0:28:58.596 --> 0:29:02.676
<v Speaker 1>for Digital Playground and someone had four fingers in me

0:29:03.276 --> 0:29:07.476
<v Speaker 1>and the director was like, watch the thumb. And I'm like, wait,

0:29:07.516 --> 0:29:10.036
<v Speaker 1>you can't put a thumb in and he was like no,

0:29:10.396 --> 0:29:12.116
<v Speaker 1>And I'm like, what if it's just a thumb And

0:29:12.156 --> 0:29:14.836
<v Speaker 1>he's like, just a thumb's fine, And I'm like, what

0:29:14.956 --> 0:29:18.556
<v Speaker 1>if it's four fingers and then another finger from the

0:29:18.556 --> 0:29:21.796
<v Speaker 1>other hand and he's like, that's fine, it's just the thumbs.

0:29:22.276 --> 0:29:25.636
<v Speaker 1>The thumbs make it fisting. And I was like, this

0:29:25.756 --> 0:29:31.956
<v Speaker 1>is so strange. It does sound strange. Now, this would

0:29:31.996 --> 0:29:34.556
<v Speaker 1>have been back into days when DVDs were being sold,

0:29:34.636 --> 0:29:38.796
<v Speaker 1>so the rules have evolved. But on stoy a set

0:29:38.996 --> 0:29:43.796
<v Speaker 1>payment companies, we're basically calling the shots somehow. MasterCard and

0:29:43.876 --> 0:29:49.036
<v Speaker 1>Visa are deciding this is high risk, right, this is porn,

0:29:49.156 --> 0:29:52.756
<v Speaker 1>so this is high risk. They're deciding this is this

0:29:52.836 --> 0:29:56.636
<v Speaker 1>kind of sexual act. This is acceptable, this is not acceptable.

0:29:57.276 --> 0:29:59.676
<v Speaker 1>So this is actually like an incredible amount of power,

0:30:00.076 --> 0:30:04.116
<v Speaker 1>more power than the Pope on this subject. Whoever, these

0:30:04.116 --> 0:30:08.316
<v Speaker 1>people are at MasterCard deciding when it comes to rules.

0:30:09.196 --> 0:30:12.796
<v Speaker 1>I likes to understand what she's dealing with very precisely.

0:30:13.476 --> 0:30:15.116
<v Speaker 1>So at one point she got in touch with the

0:30:15.156 --> 0:30:17.796
<v Speaker 1>payment company called cc Bill, which is one of the

0:30:17.796 --> 0:30:21.236
<v Speaker 1>biggest important What she wanted was the set of rules,

0:30:21.596 --> 0:30:24.956
<v Speaker 1>the detailed rules, the ones that precisely lay out the

0:30:25.036 --> 0:30:29.276
<v Speaker 1>limits of what they think MasterCard and Visa tolerate. And

0:30:29.316 --> 0:30:33.236
<v Speaker 1>so they shared it, all four pages of it. They

0:30:33.236 --> 0:30:36.316
<v Speaker 1>can literally tell you on these lists what you can't

0:30:36.316 --> 0:30:39.476
<v Speaker 1>make right over, Yeah, I mean all you could make it,

0:30:39.596 --> 0:30:44.236
<v Speaker 1>but you can't put it anywhere, which is akin to

0:30:44.356 --> 0:30:50.156
<v Speaker 1>banning it. And you know, some things should be banned, right,

0:30:51.556 --> 0:30:55.276
<v Speaker 1>Sexual depictions of miners that is bad. That it is

0:30:55.316 --> 0:30:58.316
<v Speaker 1>not okay. It is a problem. It should not be

0:30:58.356 --> 0:31:06.556
<v Speaker 1>allowed anywhere. Bestiality again, bad problems shouldn't be allowed in full.

0:31:06.956 --> 0:31:11.196
<v Speaker 1>It's a crazy document, totally bizarre in parts, the kind

0:31:11.196 --> 0:31:13.516
<v Speaker 1>of thing you might expect from lawyers. Said Lose at

0:31:13.556 --> 0:31:17.116
<v Speaker 1>the Fetish Convention with a mission to categorize every little kink.

0:31:18.076 --> 0:31:22.076
<v Speaker 1>The interesting part is the gray zone sexual activity that

0:31:22.276 --> 0:31:26.996
<v Speaker 1>is technically legal but in practice not tolerated. That's a

0:31:27.076 --> 0:31:30.516
<v Speaker 1>different kind of power in pawn. And what's so interesting

0:31:30.716 --> 0:31:33.836
<v Speaker 1>and so difficult to grasp is that there isn't just

0:31:34.076 --> 0:31:37.436
<v Speaker 1>one set of rules, but many these are. A master

0:31:37.476 --> 0:31:40.436
<v Speaker 1>Card don't seem to want to publish a detailed set

0:31:40.436 --> 0:31:44.276
<v Speaker 1>of rules themselves that would acknowledge that they're effectively the

0:31:44.276 --> 0:31:48.756
<v Speaker 1>biggest regulators of pawn, so instead they just issue deliberately

0:31:49.116 --> 0:31:53.796
<v Speaker 1>vague guidelines about what fits their brand. Banks and payment

0:31:53.836 --> 0:31:57.876
<v Speaker 1>processes and platforms then have to interpret for their own

0:31:57.916 --> 0:32:01.436
<v Speaker 1>customers what the limits of MasterCard and Visa might be.

0:32:02.636 --> 0:32:05.636
<v Speaker 1>It's like guessing the wishes of an all powerful king.

0:32:06.316 --> 0:32:09.716
<v Speaker 1>You only know you're wrong when you're punished. And like

0:32:09.836 --> 0:32:14.596
<v Speaker 1>all efforts to codify and regulate human behavior, the rules

0:32:15.116 --> 0:32:19.516
<v Speaker 1>can get weirdly precise. Where do you draw the line?

0:32:20.316 --> 0:32:27.996
<v Speaker 1>Like how many slaps before we consider it a spanking

0:32:28.276 --> 0:32:33.956
<v Speaker 1>instead of an ass slap? How many bursts of fluid

0:32:34.996 --> 0:32:41.796
<v Speaker 1>before we decide what we're seeing is not female ejaculation

0:32:42.436 --> 0:32:46.156
<v Speaker 1>is urine? I mean, you can laugh about some of this.

0:32:46.916 --> 0:32:50.636
<v Speaker 1>There is would you believe a code about furry costumes?

0:32:51.396 --> 0:32:55.516
<v Speaker 1>Two people in furrey costumes having sex, that's okay. But

0:32:55.596 --> 0:32:58.236
<v Speaker 1>if one of them is half man, half beast or

0:32:58.236 --> 0:33:02.636
<v Speaker 1>in human form, No, No, too close to beastiality. One

0:33:02.676 --> 0:33:07.236
<v Speaker 1>platform worried about bestiality band animals even straying into the shot.

0:33:07.796 --> 0:33:14.556
<v Speaker 1>How close can a cat be before it is considered

0:33:15.076 --> 0:33:20.316
<v Speaker 1>an inappropriate distance? Anyone who has lived with a cat

0:33:21.516 --> 0:33:25.356
<v Speaker 1>knows like filming, unless there is a room that you

0:33:25.396 --> 0:33:30.436
<v Speaker 1>can shut a cat in, filming anything without intrusion by

0:33:30.436 --> 0:33:35.996
<v Speaker 1>a house cat is very difficult. Then there was the

0:33:36.076 --> 0:33:40.676
<v Speaker 1>question of blood. These are a master card to clear violence, mutilation.

0:33:41.236 --> 0:33:43.996
<v Speaker 1>Those are not things they abide in pawn. But if

0:33:44.036 --> 0:33:47.356
<v Speaker 1>you break that down, things start to get complicated. What

0:33:47.436 --> 0:33:52.476
<v Speaker 1>about pawn stars dressed as vampires devouring ketchup blood? Is

0:33:52.516 --> 0:33:57.476
<v Speaker 1>that allowed? Well, try to find that online on the internet.

0:33:57.996 --> 0:34:01.796
<v Speaker 1>Vampire pawn with fake or real blood is like a

0:34:01.836 --> 0:34:06.676
<v Speaker 1>forbidden good. And of course not all blood comes from violence,

0:34:08.356 --> 0:34:12.076
<v Speaker 1>because they have a uterus. And I'm thirty five, and

0:34:12.676 --> 0:34:19.876
<v Speaker 1>I get my period somewhere between every twenty and thirty

0:34:19.916 --> 0:34:26.476
<v Speaker 1>one days, and so sometimes there is blood in my

0:34:26.636 --> 0:34:29.836
<v Speaker 1>vagina and you can see it in the vulva, and

0:34:30.516 --> 0:34:38.956
<v Speaker 1>that cannot be portrayed in a commercial sex video. And

0:34:39.396 --> 0:34:45.596
<v Speaker 1>I feel that menstruation is completely natural, and I also

0:34:46.076 --> 0:34:51.196
<v Speaker 1>use my vagina for work. Someone at Visa or MasterCard

0:34:51.596 --> 0:34:58.796
<v Speaker 1>finds this completely natural biological process to be unacceptable, And

0:34:58.876 --> 0:35:03.876
<v Speaker 1>then we're raising people who are becoming sexual in a

0:35:03.956 --> 0:35:09.716
<v Speaker 1>culture where menstruation is completely erased. Whoever is the arbiter

0:35:10.636 --> 0:35:16.556
<v Speaker 1>of what can be done with sexual media and sexual performance?

0:35:16.636 --> 0:35:18.636
<v Speaker 1>Like I have no idea who they are? Did they

0:35:18.636 --> 0:35:22.236
<v Speaker 1>take a philosophy class? Like are do they have a

0:35:22.276 --> 0:35:30.356
<v Speaker 1>degree in women's studies? When we set out to find

0:35:30.556 --> 0:35:34.316
<v Speaker 1>who rules online porn, we did not expect to be

0:35:34.356 --> 0:35:39.476
<v Speaker 1>confronted with such a thought experiment. A porn star wondering

0:35:39.596 --> 0:35:44.236
<v Speaker 1>who actually regulates the site of certain bodily functions. But

0:35:45.236 --> 0:35:48.436
<v Speaker 1>here we are, like a lot of credit card customers,

0:35:48.596 --> 0:35:54.396
<v Speaker 1>staring at the fine print and still confused. Do payment

0:35:54.476 --> 0:35:59.236
<v Speaker 1>companies control porn in a way? They have a huge influence?

0:35:59.876 --> 0:36:04.636
<v Speaker 1>But we sensed that wasn't the full story. For that

0:36:04.916 --> 0:36:08.516
<v Speaker 1>we needed to keep digging. We still wanted to figure

0:36:08.516 --> 0:36:22.036
<v Speaker 1>out how these payment companies actually use their power. Coming

0:36:22.116 --> 0:36:25.236
<v Speaker 1>up on Hot Money, We want to introduce you to

0:36:25.316 --> 0:36:28.836
<v Speaker 1>a man with the world's most popular pawn site, a

0:36:28.996 --> 0:36:33.716
<v Speaker 1>site with double the page views of porn Hub, running

0:36:33.756 --> 0:36:40.996
<v Speaker 1>out of a throwback Soviet block apartment building in Prague.

0:36:41.596 --> 0:36:44.916
<v Speaker 1>I mean they're still operating as if they were a

0:36:44.956 --> 0:36:49.036
<v Speaker 1>shadow company. It's one of the top ten websites in

0:36:49.076 --> 0:36:52.636
<v Speaker 1>the world. And when porn Hub took down nine million

0:36:52.756 --> 0:36:56.996
<v Speaker 1>videos because they upset Visa and MasterCard, this guy, well,

0:36:57.916 --> 0:37:13.596
<v Speaker 1>he still has nine million videos up. Hot Money is

0:37:13.636 --> 0:37:16.836
<v Speaker 1>a production of The Financial Times and Pushkin Industries. It

0:37:16.876 --> 0:37:19.796
<v Speaker 1>was written and reported by me Patricia Nilsen and me

0:37:20.196 --> 0:37:24.796
<v Speaker 1>Alex Barker. Peter Sale is our lead producer and sound designer.

0:37:25.356 --> 0:37:29.436
<v Speaker 1>Edith Russolo is our associate producer. Our editor is Karen

0:37:29.596 --> 0:37:34.796
<v Speaker 1>Shakerjie Amanda ka Wong is our engineer. Music composition by

0:37:34.916 --> 0:37:40.556
<v Speaker 1>Pascal Wise, fact checking by Andrea Lopez Kusado. Our executive

0:37:40.556 --> 0:37:44.836
<v Speaker 1>producers are Cheryl Brumley and Jacob Goldstein. Special thanks to

0:37:44.916 --> 0:37:48.036
<v Speaker 1>Renee Kaplan and Ruler Kalov at The Financial Times and

0:37:48.196 --> 0:37:53.596
<v Speaker 1>Mia Lobel, lital Molad, Justine Lang, Julia Barton and Jacob

0:37:53.636 --> 0:37:57.636
<v Speaker 1>Weisberg at Pushkin Industries. Thank you to similar Web for

0:37:57.876 --> 0:38:01.676
<v Speaker 1>providing our web traffic data. If you want more from

0:38:01.676 --> 0:38:05.836
<v Speaker 1>the FT, try our new app featuring eight essential stories

0:38:05.916 --> 0:38:10.276
<v Speaker 1>every weekday. Search FT Edit in the iPhone app store.

0:38:10.676 --> 0:38:13.676
<v Speaker 1>Your first month is free, and it's ninety nine cents

0:38:13.676 --> 0:38:15.836
<v Speaker 1>a month for six months after that.