1 00:00:00,120 --> 00:00:02,920 Speaker 1: Today, we're talking to a guy who's majorly stressed out 2 00:00:03,000 --> 00:00:08,760 Speaker 1: because he gave his bank information to a scammer. Brook's 3 00:00:08,800 --> 00:00:11,440 Speaker 1: husband this time, but they tried to wire money out 4 00:00:11,440 --> 00:00:13,320 Speaker 1: of his account, and the bank was able to stop 5 00:00:13,360 --> 00:00:19,000 Speaker 1: most of it. Still, he lost two grands. At this point, 6 00:00:19,000 --> 00:00:20,920 Speaker 1: it's up to the bank on whether they refund him 7 00:00:20,920 --> 00:00:23,240 Speaker 1: the two thousand dollars or just say sorry, you're. 8 00:00:23,079 --> 00:00:23,520 Speaker 2: Out of luck. 9 00:00:25,400 --> 00:00:28,480 Speaker 1: Well, this very important decision comes down to one person, 10 00:00:29,320 --> 00:00:34,000 Speaker 1: the branch manager in our own math wizard, Jose Blagna. 11 00:00:34,960 --> 00:00:38,200 Speaker 1: Hopefully he can stay focused and listen to this man's 12 00:00:38,240 --> 00:00:42,120 Speaker 1: story without getting distracted by anything bright and colorful around him. 13 00:00:42,600 --> 00:00:45,440 Speaker 1: We'll see in your phone tap right now. 14 00:00:45,520 --> 00:00:46,479 Speaker 3: It's another. 15 00:00:48,120 --> 00:00:48,839 Speaker 1: On the twenties. 16 00:00:50,640 --> 00:00:52,000 Speaker 2: Hello, good morning. 17 00:00:52,040 --> 00:00:54,320 Speaker 4: This is Tom Morrow from a bank. I'm looking for 18 00:00:54,320 --> 00:00:55,480 Speaker 4: a mister Charles. 19 00:00:56,600 --> 00:00:57,160 Speaker 2: This is him. 20 00:00:57,600 --> 00:01:00,920 Speaker 4: I'm calling about some fraudulent charges that were reported on 21 00:01:00,960 --> 00:01:01,520 Speaker 4: your account. 22 00:01:01,960 --> 00:01:02,720 Speaker 2: Yes, thank you. 23 00:01:03,200 --> 00:01:05,200 Speaker 4: Yeah, So I see you've been talking with a few 24 00:01:05,280 --> 00:01:08,640 Speaker 4: people and there was a disagreement about who's responsible. 25 00:01:08,959 --> 00:01:11,480 Speaker 2: Well, yes and no, there's not really a disagreement. I 26 00:01:11,560 --> 00:01:13,440 Speaker 2: know who's responsible. It's you, guys, sir. 27 00:01:13,520 --> 00:01:17,000 Speaker 4: I understand you're frustrated. Okay, I'm the supervising branch manager, 28 00:01:17,040 --> 00:01:19,240 Speaker 4: so I make the final decisions, and I would I 29 00:01:19,240 --> 00:01:21,319 Speaker 4: would love to hear your side. That's why I'm calling. 30 00:01:21,840 --> 00:01:24,240 Speaker 2: Okay, finally I'm speaking to somebody who actually make a 31 00:01:24,280 --> 00:01:25,080 Speaker 2: freaking decision. 32 00:01:25,480 --> 00:01:26,920 Speaker 4: So correct, I'm gonna take some notes. 33 00:01:27,160 --> 00:01:28,959 Speaker 2: I got a phone call from someone saying it was 34 00:01:29,760 --> 00:01:33,600 Speaker 2: bank and saying that there were some things going on. 35 00:01:33,720 --> 00:01:36,680 Speaker 2: They needed to validate a count number. 36 00:01:37,360 --> 00:01:41,360 Speaker 4: So I'm sorry, can you hold on one second? 37 00:01:42,200 --> 00:01:50,320 Speaker 2: What hey, excuse me over here? What is going on? 38 00:01:50,720 --> 00:01:51,360 Speaker 3: He's coming? 39 00:01:51,800 --> 00:01:55,120 Speaker 2: Yay ya? Are you seriously stopping for I want. 40 00:01:54,840 --> 00:01:55,760 Speaker 4: To fudgy pop? 41 00:01:56,680 --> 00:01:58,559 Speaker 3: I want one? 42 00:01:58,840 --> 00:01:59,720 Speaker 2: Put you a child? 43 00:02:00,080 --> 00:02:03,840 Speaker 3: Wait, no, where are you going? 44 00:02:06,400 --> 00:02:08,760 Speaker 2: Are you even at the bank? You're hitting you ice cleans? 45 00:02:09,240 --> 00:02:12,120 Speaker 4: Yeah no, I'm I'm just working from home today, so 46 00:02:12,160 --> 00:02:15,400 Speaker 4: I'm on my porch taking calls, and you know, the 47 00:02:15,480 --> 00:02:16,760 Speaker 4: ice cream guy came. 48 00:02:16,560 --> 00:02:18,400 Speaker 2: By, and are you kidding me? Right now? 49 00:02:18,680 --> 00:02:22,520 Speaker 4: I apologize, I'm now. I'm one hundred percent though, So 50 00:02:22,720 --> 00:02:24,880 Speaker 4: you go ahead and I will listen. 51 00:02:25,240 --> 00:02:27,800 Speaker 2: It doesn't sound like you want to listen to me 52 00:02:27,960 --> 00:02:31,080 Speaker 2: and my important complaints because you're sitting there trying to 53 00:02:31,080 --> 00:02:31,880 Speaker 2: get ice cream. 54 00:02:32,120 --> 00:02:36,760 Speaker 4: Right. Oh my god, I'm listening. 55 00:02:36,800 --> 00:02:37,920 Speaker 2: I can hear the music. 56 00:02:38,080 --> 00:02:39,880 Speaker 4: Hey, listen, I'm going up with the phone down for 57 00:02:39,919 --> 00:02:41,600 Speaker 4: like a half a second. Okay, just in case he 58 00:02:41,639 --> 00:02:41,919 Speaker 4: sees me. 59 00:02:41,960 --> 00:02:42,560 Speaker 2: Hold on one second. 60 00:02:42,639 --> 00:02:46,520 Speaker 3: No, no, hey, ice cream guy, do you have any 61 00:02:46,520 --> 00:02:47,840 Speaker 3: strawberry shortcakes? 62 00:02:49,080 --> 00:02:49,360 Speaker 2: Hey? 63 00:02:50,200 --> 00:02:52,239 Speaker 3: Hey, stray. 64 00:02:53,600 --> 00:02:58,320 Speaker 2: Please slipping taking two thousand dollars away from me, and 65 00:02:58,360 --> 00:03:01,040 Speaker 2: you're trying to get some freaking stry ice cream? 66 00:03:01,080 --> 00:03:01,560 Speaker 3: Are you out? 67 00:03:02,080 --> 00:03:02,360 Speaker 2: Sorry? 68 00:03:02,400 --> 00:03:04,720 Speaker 4: For some reason, I just have ice cream on the 69 00:03:04,760 --> 00:03:05,480 Speaker 4: brain right now. 70 00:03:06,000 --> 00:03:09,639 Speaker 2: It's just it's because you're outside on the porch. Go inside, 71 00:03:09,760 --> 00:03:12,359 Speaker 2: shut the door, close the windows, and you won't hear 72 00:03:12,400 --> 00:03:12,919 Speaker 2: it anymore. 73 00:03:13,000 --> 00:03:15,520 Speaker 4: Well, it's a very warm day, so I was hoping 74 00:03:15,520 --> 00:03:19,040 Speaker 4: to get some you know, relaxing. I was hoping to 75 00:03:19,080 --> 00:03:20,040 Speaker 4: get some ice cream. 76 00:03:20,160 --> 00:03:24,880 Speaker 3: Actually, hey, oh my god, what is your problem? Come on, 77 00:03:25,040 --> 00:03:27,800 Speaker 3: I'm standing on my porch waiting with my shirt up 78 00:03:27,840 --> 00:03:28,320 Speaker 3: and you're. 79 00:03:28,200 --> 00:03:31,080 Speaker 2: Not stopping you. How do you run a bank? Oh? 80 00:03:32,160 --> 00:03:33,239 Speaker 1: Don't leave? 81 00:03:33,800 --> 00:03:38,360 Speaker 2: Hey, hey, hey, I was talking to you. Hello, I'm back. 82 00:03:38,640 --> 00:03:39,080 Speaker 1: I'm back. 83 00:03:39,200 --> 00:03:43,080 Speaker 4: Sorry. You were saying you're having an issue with with 84 00:03:43,200 --> 00:03:44,040 Speaker 4: money or something. 85 00:03:44,440 --> 00:03:46,480 Speaker 2: You don't even remember what the hell we were talking about. 86 00:03:46,880 --> 00:03:49,960 Speaker 4: I remember something about strawberry shortcake ice cream. 87 00:03:50,680 --> 00:03:50,960 Speaker 2: I'm in. 88 00:03:51,120 --> 00:03:53,200 Speaker 4: Is that what the scammers bought with the money that 89 00:03:53,280 --> 00:03:53,840 Speaker 4: was stolen? 90 00:03:53,840 --> 00:03:55,840 Speaker 2: You know what you need to do? Transfer me, Please 91 00:03:56,120 --> 00:03:59,000 Speaker 2: transfer me to somebody inside their own house, not craving 92 00:03:59,000 --> 00:04:01,160 Speaker 2: ice cream. 93 00:04:01,720 --> 00:04:06,680 Speaker 3: Hello, Budgie Bob, Budgy Boddy, I'm gonna catch you. No, 94 00:04:06,880 --> 00:04:12,000 Speaker 3: you come back here, don't you speed up. 95 00:04:12,080 --> 00:04:14,000 Speaker 2: A freaking circus. I'm done. I'm done. 96 00:04:14,680 --> 00:04:18,320 Speaker 4: I'm sorry, man, I can't refund your money. I don't 97 00:04:18,320 --> 00:04:20,320 Speaker 4: work for the bank. I work for a radio station. 98 00:04:20,880 --> 00:04:22,560 Speaker 2: Why this is all prank call from your. 99 00:04:22,480 --> 00:04:23,960 Speaker 4: Business partner, Jason. 100 00:04:24,520 --> 00:04:26,359 Speaker 2: Oh to do this? 101 00:04:26,839 --> 00:04:28,320 Speaker 4: Oh, he's the one who set you up for this 102 00:04:28,400 --> 00:04:29,120 Speaker 4: prank phone call. 103 00:04:29,200 --> 00:04:32,400 Speaker 3: Man, Jason, you just got phone tap. 104 00:04:32,480 --> 00:04:32,600 Speaker 2: Man. 105 00:04:32,600 --> 00:04:34,040 Speaker 4: You're on Brook and Jeffrey in the morning. 106 00:04:34,320 --> 00:04:36,680 Speaker 2: Jason, if you're listening to this right now, I am 107 00:04:36,680 --> 00:04:38,680 Speaker 2: going to drive an ice cream truck and park it 108 00:04:38,720 --> 00:04:42,000 Speaker 2: in front of your house and twenty fourth subject. 109 00:04:42,839 --> 00:04:45,600 Speaker 4: Oh, don't get mad at Jason. Man, he was just 110 00:04:45,640 --> 00:04:47,360 Speaker 4: trying to make you laugh. He told us you've been 111 00:04:47,400 --> 00:04:50,360 Speaker 4: super stressed out about these fraud charges. Man, he just 112 00:04:50,400 --> 00:04:52,400 Speaker 4: wants you to laugh. He said, you've been really upset. 113 00:04:52,880 --> 00:04:55,080 Speaker 2: I was wondering why Bank Energy was acting like a 114 00:04:55,120 --> 00:04:55,840 Speaker 2: six year old. 115 00:04:56,560 --> 00:04:58,360 Speaker 4: I wish I was acting like a six year old. 116 00:04:58,400 --> 00:04:59,840 Speaker 4: They got the ice cream and I did it. 117 00:05:01,000 --> 00:05:06,000 Speaker 2: That's why you got to trip them. Wake up every 118 00:05:06,040 --> 00:05:09,559 Speaker 2: morning with phone taps weekday mornings on the twenties Brooke 119 00:05:09,600 --> 00:05:10,840 Speaker 2: and Jeffrey in the Morning