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Speaker 1: Ron an Aian.

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Speaker 2: For those of you that are thinking about buying a

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Speaker 2: warranty policy for your automobile, stop and remember this. Just

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Speaker 2: because you can get it fixed for no cost doesn't

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Speaker 2: mean there's no cost involved.

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Speaker 1: Me cast me the car Doctor.

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Speaker 3: When I go over a muffles or mumps or anything,

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Speaker 3: it sounds like there's a clunk or a.

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Speaker 4: Sort of a muffled banging sound, as if something's banging

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Speaker 4: up against the bet.

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Speaker 2: Well, let's go over the basics. Where's the spare tire?

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Speaker 2: Is a spare tired underneath the truck?

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Speaker 1: Welcome to the radio home of ron Ananian, the Car Doctor.

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Speaker 1: Since nineteen ninety one, this is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in. The garage doors.

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Speaker 2: Are open, but I am here to take your calls

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Speaker 2: at eighty five five five six oh ninety nine hundred

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Speaker 2: and now he.

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Speaker 1: Running.

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Speaker 2: Hey, welcome R nine and the card Doctor here to

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Speaker 2: take your calls at eight five five five six nine

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Speaker 2: nine zero zero. That's the toll free number to talk

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Speaker 2: to the card Doctor. That's twenty four to seven. If

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Speaker 2: you call eight five five five six oh nine nine

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Speaker 2: zero zero and we're not on the air, this radio

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Speaker 2: show starts out of the network home of the Card

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Speaker 2: Doctor Saturday afternoons two to four pm Eastern Time. Then

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Speaker 2: you can call leave a message on eight five five

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Speaker 2: five six oh nine nine zero zero. Leave a message fast. Harry,

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Speaker 2: my faithful executive producer and sidekick. We'll call you back,

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Speaker 2: set you up in Q so we can talk to

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Speaker 2: about your problem here on air for everyone's benefit, because

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Speaker 2: that's really what this show is about. We know everybody

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Speaker 2: likes to get on air and talk on radio, but

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Speaker 2: we we agree with that. We're also trying to educate

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Speaker 2: everybody about what it takes to take care of their

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Speaker 2: automobile here in our twenty third year of being on radio.

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Speaker 2: If you're looking for the Card Doctor during the week

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Speaker 2: and you want podcasts of this radio show, there's a

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Speaker 2: couple of ways to get him. It's cardoctorshow dot com.

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Speaker 2: You can also find us over at TuneIn dot com.

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Speaker 2: If you go over to tune in and search Ron

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Speaker 2: and Andian, you will come up with past shows and

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Speaker 2: a list of podcasts that you can listen to if

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Speaker 2: you want to subscribe. If you're a real techie, so

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Speaker 2: to speak, you can get out to iHeart dot com

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Speaker 2: and subscribe to podcasts there. You can also go over

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Speaker 2: to iTunes and subscribe to podcasts via the iTunes store

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Speaker 2: at iTunes dot com. If you need me during the

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Speaker 2: week directly and you care to send me an email,

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Speaker 2: it's Ron at cardoctorshow dot com. And I want to

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Speaker 2: start off this hour real quick. We've got some busy

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Speaker 2: phones that looks like and we've also got our good

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Speaker 2: friend Tim McDonald from Mitchell coming up at the bottom

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Speaker 2: of the hour to talk to us about some of

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Speaker 2: the improvements and shop management and some of the ways

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Speaker 2: that they're working and moving forward as they always do

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Speaker 2: to help consumers. But I want to talk a little

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Speaker 2: bit about email or received an email after last week's show. Ron,

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Speaker 2: I believe in Virginia it's against the law to user

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Speaker 2: RAIDAR detector, So your daughter should not have been using one,

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Speaker 2: or had one been found in the vehicle, she would

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Speaker 2: have been in trouble. Not that I'm against them, but

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Speaker 2: you should not have used that particular story to push

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Speaker 2: your sponsors product. Maybe she wasn't in Virginia. Then I

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Speaker 2: think this was okay. I hope you're not mad at

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Speaker 2: me for bringing it up. I like the show, but

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Speaker 2: I hate sponsors of shows lately to push products that

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Speaker 2: you might not really need. But I know without them,

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Speaker 2: no show. I would caution her on our next trip

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Speaker 2: passing through Virginia. This comes to me from Ken, and

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Speaker 2: I won't use the last name. You know, I took

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Speaker 2: the moment to open the show to read this. First

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Speaker 2: of all, I want to say I am always glad

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Speaker 2: to hear from each and every one of you, good, bad,

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Speaker 2: or indifferent. A lot of times I say, this is

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Speaker 2: not my radio show, this is your radio show. You

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Speaker 2: want to hear me talk about a topic, you want

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Speaker 2: to hear my comments, I'm more than glad to talk

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Speaker 2: about them. And you might not like my answer, but

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Speaker 2: I'll give you one, very clear and simple. I don't

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Speaker 2: use my daughter, nor myself, nor anyone to push sponsors products.

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Speaker 2: You see, I'm sort of in the fortunate position in

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Speaker 2: radio and I think I'm one of the few. And

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Speaker 2: maybe that sounds pompous, and I'll take that as a hit,

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Speaker 2: but I can say it from experience. I'm one of

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Speaker 2: the few that we pick sponsors products we use in

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Speaker 2: the shop, products we like, products we have experience with,

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Speaker 2: and generally the way we get most of the sponsors

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Speaker 2: for this radio show is we've been using their product.

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Speaker 2: I've been using Escort radar detectors since nineteen Let me

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Speaker 2: see the year the Chicago Bears won the Super Bowl.

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Speaker 2: I think that was nineteen eighty six, so that goes

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Speaker 2: back a long ways. As a matter of fact, true story,

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Speaker 2: I used to carry their small raidar detector around on

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Speaker 2: my belt and somebody thought it was a pager, and

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Speaker 2: it was their advanced technology then as well as now.

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Speaker 2: That's you enticed me to stay with them because they

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Speaker 2: continue to grow and evolve. So I don't want anybody

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Speaker 2: to ever think we're putting a sponsor on the air

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Speaker 2: just to help sell their product. We're putting a sponsor

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Speaker 2: on the air to help educate you and let you

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Speaker 2: make a decision. And Ken, I do appreciate your comments.

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Speaker 2: I appreciate everybody's comments. I'm not mad at you. I

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Speaker 2: understand how you feel about sponsors, but you've got to

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Speaker 2: understand sponsors are what helps pay the bills and helps

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Speaker 2: keep shows like this on the air. Whether we like

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Speaker 2: like it or not, it's part of the process and

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Speaker 2: you've got to acknowledge that and understand that. As for

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Speaker 2: radar detectors, you know what, I think everybody should have

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Speaker 2: a radar detector. I really do. I think they're a

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Speaker 2: safety thing. I don't think it gives you the right

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Speaker 2: to speed, and I'm not endorsing speeding, but I think

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Speaker 2: we all have to face facts and realize in the

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Speaker 2: world we live in, traveling down the road, if the

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Speaker 2: speed limit is sixty five, if you're doing sixty five,

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Speaker 2: you're going to get run over. And that's the way

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Speaker 2: that the roads are today. Everybody is in a heck

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Speaker 2: of a rush and there are some dangerous situations out there,

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Speaker 2: and I think having a radar detector gives you the

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Speaker 2: ability to see down the road and around the bend,

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Speaker 2: as I've pointed out and a couple of times personal experiences,

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Speaker 2: and take it as that, not Hey, let's go out

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Speaker 2: and speed. That's not what I'm endorsing. I absolutely positively

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Speaker 2: always talk to the kids and anybody that'll listen about

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Speaker 2: drive safe, because anything that can go wrong happens in

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Speaker 2: a split second. I take that very seriously. I appreciate

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Speaker 2: the letter. Let me tell you what's gonna happen this hour.

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Speaker 2: We're gonna kick open the garage doors right now. We're

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Speaker 2: gonna take a call. We're gonna be talking to Tim

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Speaker 2: McDonald down around the bottom of the hour. We're going

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Speaker 2: to be here to take your calls throughout this hour

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Speaker 2: at eight five, five, five, six nine nine zero zero.

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Speaker 2: And if anybody else wishes to address anything, send me

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Speaker 2: an email Ron at cardoctorshow dot com. Let's go over

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Speaker 2: to Charles and Harrisonburg, Virginia, ninety nine four tours and

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Speaker 2: some concerns with the car that won't start. Charles, Welcome

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Speaker 2: to the car doctor, sir, how can.

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Speaker 4: I help you all? Ron, thanks for thanking Calin.

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Speaker 2: You're welcome.

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Speaker 4: I have a ninety four TOURUS intermitting starting procact started

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Speaker 4: about a year ago roughly, and you start try to

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Speaker 4: start with start to turn key off and then we'd

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Speaker 4: just turn it back on and start and go. You

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Speaker 4: may not have that problem for three four months a right,

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Speaker 4: no big deal. But now it's getting to the point

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Speaker 4: that you can go out and round for a week

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Speaker 4: or two and it starts staying all right.

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Speaker 2: Let me ask, let me ask, Let me ask you this, Charles.

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Speaker 2: When it when it goes into the no start, has

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Speaker 2: anybody been able to catch it in the act? I mean,

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Speaker 2: if you're a regular listener to the show, and if

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Speaker 2: you're not, you know the speech I'm going to give

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Speaker 2: you is anything mechanical requires thick things, compression, ignition, and fuel.

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Speaker 2: When it when it goes into that no start, you

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Speaker 2: know what's it missing? I don't think it's it. I

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Speaker 2: don't think it's mechanical. It's not smart enough yet. And

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Speaker 2: believe me when I say this, I've seen some newer

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Speaker 2: vehicles with mechanical faults that are intermittent that raise the

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Speaker 2: hair on the back of your neck. It's it's I'm

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Speaker 2: gonna have to revise my thinking because that is possible

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Speaker 2: to have intermittent mechanical problems on certain cars. But for

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Speaker 2: the sake of this conversation, a ninety nine tourists doesn't

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Speaker 2: have that technology. Uh, you know, is it missing spark?

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Speaker 2: Is it missing fuel pressure injector pulse? Has any been

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Speaker 2: able to be able to test that?

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Speaker 4: To this point, every time I headed to the shop

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Speaker 4: to dealer, I left it there and they got it

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Speaker 4: to do it. One time it wouldn't start, but they said,

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Speaker 4: is it raised the hood on and try to do

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Speaker 4: something to start right up?

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Speaker 2: All right? Are you mechanically inclined? Charles?

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Speaker 4: Uh? Not A hold up a little bit?

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Speaker 2: Yeah, I mean you ever you know you got a lawnmower,

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Speaker 2: you've got a snowblower, you've started an engine, you put

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Speaker 2: gas in the tank, that kind of thing.

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Speaker 4: Yeah, oh yeah. I tacked a spark on it when

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Speaker 4: it wouldn't start here about a week ago and pulled

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Speaker 4: the plug war off and it had good spark. I

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Speaker 4: think it feels somewhere, but I don't know where to

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Speaker 4: where to look or want to take a shop for

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Speaker 4: them to start looking at it and tell me this

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Speaker 4: or that. I just want, you know, not they're looking

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Speaker 4: in the right spots.

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Speaker 2: Okay, so here, let's let's do this. Let me let

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Speaker 2: me you know. The common pattern failure for these is

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Speaker 2: a crank position censor. All right. I'm not telling you

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Speaker 2: to go out and put a crank position censor run

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Speaker 2: and I just want you to noodle that in the

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Speaker 2: back of the head.

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Speaker 4: Okay, all right.

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Speaker 2: If if it was there's the loss of spark an

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Speaker 2: injector pulse, I'd say We've probably got a crank position

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Speaker 2: sensor fault here, and I'm not saying we don't. I'm

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Speaker 2: just you know, pulling spark plug wires off and putting

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Speaker 2: a screwdriver in the boot or whoever you tested it.

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Speaker 2: Unless you test that spark with a spark tester, which

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Speaker 2: actually loads the coil to duplicate the pressure that's put

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Speaker 2: on the ignition system as if the plug was in

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Speaker 2: the cylinder, I don't take that as a valid test.

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Speaker 2: I'm a funny duck like that. So what I'm going

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Speaker 2: to tell you to do the simplest thing. The first

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Speaker 2: thing I do when I attack these is there's a

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Speaker 2: red wire at the injectors. That red wire feeds the

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Speaker 2: powertrain control module, the mass airflow sensor, the idle air

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Speaker 2: control solenoid. It's sort of like the main power line

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Speaker 2: under the hood. I want to know, do I have

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Speaker 2: twelve volts there? All right? So the easiest way to

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Speaker 2: do this is take it to your shop and say, hey,

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Speaker 2: listen the red wire at the injectors, and if they

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Speaker 2: look at a wiring diagram, they'll see what I'm talking about.

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Speaker 2: Can we wire in a side marker bulb and put

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Speaker 2: the side marker bulb under the hood or under the

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Speaker 2: inside the passenger compartment. You ever change a little side

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Speaker 2: marker bulb, a little one ninety four side marker, They're

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Speaker 2: very small.

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Speaker 4: Yeah, okay.

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Speaker 2: You can get a socket for those at any local

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Speaker 2: auto parts store. If you've got an O'Reilly odo parts body,

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Speaker 2: they'll have them. You get a socket in a one

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Speaker 2: ninety four bulb, Tape it to the bottom of the

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Speaker 2: steering column. Every time you start the car. When the

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Speaker 2: car start, that light's gonna light. The first time that

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Speaker 2: car doesn't start and that light's not lit, you've now

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Speaker 2: cut the circuit in half. You know, you have no

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Speaker 2: power to the red which means you have no power

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Speaker 2: coming into the PCM and you can work your way backwards.

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Speaker 2: All right. If you have power there and the car

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Speaker 2: still doesn't start, then call me and we'll talk about

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Speaker 2: where the next place is. I want you to move

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Speaker 2: the bulb. Okay, it's just that simple.

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Speaker 4: Red wire at.

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Speaker 2: The injectors, and each injector has a red wire, so

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Speaker 2: any one of them, any one of them's okay. Like

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Speaker 2: I said, if they look at a wiring diagram, they'll

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Speaker 2: understand what I'm saying. In that I'm just going to

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Speaker 2: a common hot that feeds just about everything under the hood.

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Speaker 2: I just want to know, is that twelve volts getting

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Speaker 2: there where it's supposed to be? All right, sir, let's

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Speaker 2: do that, and then let's let's see if you can

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Speaker 2: duplicate the problem and call us back and we'll work

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Speaker 2: your way forward or backwards, whichever way we got to go.

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Speaker 2: But at least now we've got a cheap direction. We're

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Speaker 2: not going to spend a lot of time and money. Okay,

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Speaker 2: all right, sir, all right, you're very welcome. Charles. I'm

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Speaker 2: running inn in the car doctor eight five five five

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Speaker 2: six oh nine nine zero zero back right after this, Hey,

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Speaker 2: well back, runn an indie in the car. I should

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Speaker 2: point out that in the next couple of weeks we're

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Speaker 2: going to be giving away an escort radar detector. And

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Speaker 2: it's going to be I believe it's going to be.

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Speaker 2: Is it the Passport Max too, They're not really sure.

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Speaker 2: I'm guessing it's the Passport Max two. I'm gonna leave

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Speaker 2: it as we're giving away an escort radar detector in

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Speaker 2: the at couple of weeks, we'll we'll we'll still determine

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Speaker 2: which one. They haven't officially told us that yet, so

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Speaker 2: I don't want to say that as as an absolution.

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Speaker 2: You can read about their radar detectors should you be

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Speaker 2: so inclined, at escort radar dot com. And if you

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Speaker 2: want to think about, well, you know, what's the contest

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Speaker 2: going to be? Fast? Harry and I have been talking

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Speaker 2: about it this week coming up and Harry said, I

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Speaker 2: don't know. He said, you know what, let me talk

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Speaker 2: to the people when they call in, or you know,

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Speaker 2: let them send an email to Fast Harry at cardoctorshow

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Speaker 2: dot com and maybe we'll do a why they need

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Speaker 2: a radar detector thing or they're gonna gifted or you know,

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Speaker 2: we'll let we'll let Harry be the judge for who's

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Speaker 2: the most deserving, and you know you'll get to talk

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Speaker 2: to Harry and for that, I'm sorry. So let's get

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Speaker 2: over to the phones. But I say that with all

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Speaker 2: kinds of love, bro, but you know, let's uh, let's

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Speaker 2: let's just be aware that we are giving away a

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Speaker 2: radar detector and you know, we're not doing that for

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Speaker 2: anyone's benefit other than yours, because as Harry pointed out

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Speaker 2: during the break and I should I'm gonna go down

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Speaker 2: this road. Harry made a comment that when my opening

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Speaker 2: comments about radar detectors, you know, I didn't address that

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Speaker 2: it's illegal in Virginia. I know they were illegal in Virginia.

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Speaker 2: That wasn't the point of the letter from the listener,

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Speaker 2: and that's not my point for the conversation. My point

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Speaker 2: is I think radar detectors give you a safety edge,

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Speaker 2: and that's or that's one of the things that's most

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Speaker 2: overlooked and ignored because it lets you see down the road,

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Speaker 2: what's coming up ahead, because this thing's changing, the blink

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Speaker 2: of an eye traveling down the highways, you know what,

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Speaker 2: You've got to be aware of what's out there. So

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Speaker 2: I think there's a safety edge that we're not really discussing.

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Speaker 2: Let's go over to the phones. Let's go talk to

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Speaker 2: Reiner up in Guildford, Maine. I think that is and

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Speaker 2: some comments and questions about a warranty on his new jeep.

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Speaker 2: Don't get me going on warranties here, Reiner, because I've

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Speaker 2: got a washing machine that can't be fixed for the

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Speaker 2: last four weeks. So, you know, gentle as we have

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Speaker 2: this conversation, sir, how can I help.

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Speaker 3: Yeah, well that's what got me started on that. I

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Speaker 3: have a big issue with warrantees. I guess because for

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Speaker 3: the most part, I feel like they adjust an extra

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Speaker 3: way for the dealer and or auto manufacturer to get

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Speaker 3: more money. And depending on the deal a ship, I

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Speaker 3: think you either get good results or.

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Speaker 2: Bad well, and I agree. You know, listen, I bought

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Speaker 2: a washing machine. It was six hundred dollars four years ago.

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Speaker 2: Do you want the extended service contract? We bought a

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Speaker 2: washer and dryer together. It was two hundred dollars for

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Speaker 2: the service contract for both machines. Sure, no problem, Listen.

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Speaker 2: I've been buying service contracts on washers and dryers twenty

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Speaker 2: five years. Never had this kind of a problem. And

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Speaker 2: I guess what gets Meat talking about it? And I realized,

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Speaker 2: this is your phone call, but you can give me

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Speaker 2: a little therapy here. I guess what gets Meat talking

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Speaker 2: about it is this isn't that hard a thing to diagnose.

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Speaker 2: It doesn't travel down the road, it doesn't move it

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Speaker 2: sixty miles an hour, doesn't hold five people, It doesn't

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Speaker 2: weigh two tons. It sits in a room eight by eight.

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Speaker 2: It has five major parts. They've changed all five and

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Speaker 2: they still can't fix it, and yet they claim that

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Speaker 2: there isn't a problem here. And I'm thinking to myself,

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Speaker 2: if these guys ever worked on automobiles, the country would

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Speaker 2: be brought to its knees because of this kind of

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Speaker 2: diagnostic routine. Not transfer that to automobiles. What do you

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Speaker 2: see in a new twenty fourteen jeep? What are you

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Speaker 2: seeing that warranty policy? What are they saying it has

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Speaker 2: to happen? On Tuesday at.

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Speaker 3: Midnight when I was offered. I was offered a lifetime

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Speaker 3: warranty pretty much a bumper to bumper, but not totally

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Speaker 3: and I can't remember what it was at the deal

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Speaker 3: home which they wanted to charge me per month, but

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Speaker 3: they had all the list of stuff that I could

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Speaker 3: get and I said flat out, no, no, no, I

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Speaker 3: don't want any of it. And a few weeks ago

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Speaker 3: I got a letter for us another option to get

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Speaker 3: to warranty. So I started researching it on the internet.

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Speaker 3: Found a lot of a lot of bad, some good,

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Speaker 3: and it all did seem to depend on the dealer

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Speaker 3: for where you went. And all that bottom line is

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Speaker 3: I called the guy yesterday. They want thirty six hundred

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Speaker 3: two dollars and eighty three cents for this warranty that's

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Speaker 3: supposed to be a lifetime.

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Speaker 2: But what way, who's lifetime? Your lifetime?

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Speaker 3: My lifetime. It's non transferable. So right there, I think

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Speaker 3: they they know, I mean most people ron I've had

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Speaker 3: more cars that I planned on keeping forever and never did,

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Speaker 3: and they know that. So to start with, and it's

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Speaker 3: it is pro rated if you cancel it, but it's

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Speaker 3: seven years. So at the end of seven years, basically

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Speaker 3: you're going to be I have a six year payment.

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Speaker 3: So basically, you know, if I pay it off and

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Speaker 3: decided okay, I wouldn't want to contract, you're not gonna

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Speaker 3: get squat.

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Speaker 2: Well, well, and my question is, and you know, well

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Speaker 2: listen in our two minutes before the clock takes us,

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Speaker 2: my question is who thinks anything is going to last forever?

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Speaker 2: I mean to buy a warranty policy that states lifetime.

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Speaker 2: This is like when people buy breaks and they say,

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Speaker 2: but I've got a lifetime warranty. Listen, if you think

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Speaker 2: that they can warranty breaks for life and actually make

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Speaker 2: money at it, you're an idiot.

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Speaker 3: Yeah, well this is I'll read to the showt list

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Speaker 3: of what is not covered, and that's one of them.

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Speaker 3: Were items such as tires, manual cliche assembly, brake pad, shoes,

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Speaker 3: wrote his drums, belts and wipers, body and pain items

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Speaker 3: such as soft trim glass and plastic lenses. I can

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Speaker 3: understand all that. I did. Ask the guy says, so

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Speaker 3: what about front end parts and all that? He said, yeah,

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Speaker 3: that's all covered. Shocks, strats, all that. The whole thing

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Speaker 3: is what I can visual seeing is you start to

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Speaker 3: go bad on your shock, so you go in and

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Speaker 3: maybe one's worse. Now that's so they're going to put

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Speaker 3: on once the pair. Know what I'm saying, I can

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Speaker 3: just I can just see all that happening.

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Speaker 2: Well, and just remember having a warranty policy doesn't mean

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Speaker 2: it's actually going to get fixed.

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Speaker 3: Imagine what I got to tell you this little quick story.

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Speaker 2: Quick.

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Speaker 3: I bought a new washer and dryer as well a

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Speaker 3: few years ago. And these two guys, I called them,

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Speaker 3: two thirds of the three stooges right, dropped them off.

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Speaker 3: The washer was all right, the dryer was all ding

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Speaker 3: to dickens, and they want to install them and I know, guys,

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Speaker 3: I'll put them in. They were that bad well, And

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Speaker 3: so it took me I had to send the dryer back.

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Speaker 3: It took ten weeks to get another one that was

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Speaker 3: done it as well.

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Speaker 1: I gotta tell you.

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Speaker 2: I gotta tell you, Reiner, I think I probably had

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Speaker 2: those guys down here in Jersey trying to work on mine.

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Speaker 2: Maybe I've got their distant relatives enjoyed the call, Reiner.

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Speaker 2: Good luck to you. I'm running any in the car

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Speaker 2: doctor to McDonald of Mitchell's coming up next, Stay tuned

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Speaker 2: than the name