1 00:00:00,520 --> 00:00:03,440 Speaker 1: Did you know Zeke's Pizza Delivers. Get a local handcraft 2 00:00:03,480 --> 00:00:07,000 Speaker 1: and pizza delivered tonight and leave tasteless national chain pizza behind. 3 00:00:07,160 --> 00:00:10,000 Speaker 1: Download the app or visit Zeke's Pizza dot com. It's 4 00:00:10,039 --> 00:00:14,800 Speaker 1: another Jubila on the twenties to me, I'm moving ninety 5 00:00:14,800 --> 00:00:20,160 Speaker 1: two point five. Hello. Hi, my name is Casey Ryback 6 00:00:20,200 --> 00:00:24,960 Speaker 1: and I'm calling from Customer Care. I was looking for Jessica. Yeah, 7 00:00:25,120 --> 00:00:27,760 Speaker 1: this is her. Thank you so much for calling. No problem. 8 00:00:27,840 --> 00:00:29,760 Speaker 1: So we got your email saying that you're having a 9 00:00:29,760 --> 00:00:33,680 Speaker 1: problem with your printer. That's why I'm calling. Yes, okay, 10 00:00:33,680 --> 00:00:37,320 Speaker 1: can you tell me what the issue is? Yeah, So basically, 11 00:00:37,400 --> 00:00:39,720 Speaker 1: I'm just trying to get the printer hooked up to 12 00:00:39,840 --> 00:00:43,000 Speaker 1: my computer wirelessly, and I liked gone through old manuals 13 00:00:43,080 --> 00:00:45,800 Speaker 1: and like called downline, but nothing seems to be working. 14 00:00:45,920 --> 00:00:48,800 Speaker 1: So well, I can do my best. I can do 15 00:00:48,840 --> 00:00:52,520 Speaker 1: my best to help you. I know that's frustrating. Yeah, 16 00:00:52,640 --> 00:00:54,960 Speaker 1: so how about this first, I'm going to need the 17 00:00:55,000 --> 00:00:58,640 Speaker 1: model number if you could give that to me. Um, yeah, sure, 18 00:00:58,800 --> 00:01:02,640 Speaker 1: once at all means trying to look for it, Okay, 19 00:01:02,640 --> 00:01:05,240 Speaker 1: I got it? You ready? Yes? All right? So it's 20 00:01:05,640 --> 00:01:11,360 Speaker 1: m as A Mary three three two. You know what, 21 00:01:11,400 --> 00:01:13,800 Speaker 1: I'm sorry. One second, please, one one second. I'll be 22 00:01:13,880 --> 00:01:17,679 Speaker 1: right back. Okay, sorry, just one second. Oh yeah, come on, 23 00:01:17,760 --> 00:01:22,679 Speaker 1: bathrooms over there? Hello? Hello you there. Yeah, I'm I'm 24 00:01:22,720 --> 00:01:25,640 Speaker 1: still here, sorry about that, and having some work done 25 00:01:25,720 --> 00:01:28,039 Speaker 1: on my bathroom. And that was the contractor. His name 26 00:01:28,120 --> 00:01:29,840 Speaker 1: is Don. He's a great guy. If you ever need 27 00:01:29,800 --> 00:01:34,400 Speaker 1: a new bathroom stuff done. Yeah, I thought I heard 28 00:01:34,400 --> 00:01:38,720 Speaker 1: a doorbell. Yeah, sorry about that. I'm working from home today. 29 00:01:39,080 --> 00:01:42,240 Speaker 1: Pardon the interruption. Okay, can we get back to fixing 30 00:01:42,280 --> 00:01:45,200 Speaker 1: the printer. I'm kind of on a time crunch today. Yeah. Absolutely, 31 00:01:45,280 --> 00:01:48,320 Speaker 1: Just throw me that model number and we'll get started. Okay, 32 00:01:48,480 --> 00:01:54,760 Speaker 1: it's m as a Mary three three two. Shoot are 33 00:01:54,760 --> 00:01:56,600 Speaker 1: you kidding me? One second? I don't know who that 34 00:01:56,600 --> 00:01:58,040 Speaker 1: could be. Hang on one second. I'll be right back. 35 00:01:58,600 --> 00:02:01,880 Speaker 1: Oh my gosh. Yeah yeah, he's just in the bathroom. 36 00:02:01,880 --> 00:02:08,160 Speaker 1: He'll help you out. Okay, Hello, Mary, are you there? Yes? Okay, Hi, 37 00:02:08,360 --> 00:02:11,680 Speaker 1: Sorry about that. Don must have ordered a pizza for 38 00:02:11,720 --> 00:02:13,880 Speaker 1: his crew. That was the pizza guy, so I let 39 00:02:13,960 --> 00:02:16,959 Speaker 1: him in. Okay, I really need to get this printer 40 00:02:17,040 --> 00:02:19,560 Speaker 1: figured out. Oh yeah, you could just focus on the 41 00:02:19,639 --> 00:02:24,360 Speaker 1: number and as a Mary three three two zero and 42 00:02:24,560 --> 00:02:27,839 Speaker 1: as a Nancy d as a dog. Oh shoot, oh 43 00:02:27,880 --> 00:02:30,200 Speaker 1: my gosh. This is It's normally not like this. It's 44 00:02:30,240 --> 00:02:31,919 Speaker 1: normally not like this. I'll be right back because normally 45 00:02:31,960 --> 00:02:34,000 Speaker 1: not like this. I'm sorry, hang on, okay, I really 46 00:02:34,000 --> 00:02:38,040 Speaker 1: need to figured out. Hey, what's going on? Are you 47 00:02:38,480 --> 00:02:42,040 Speaker 1: seriously how much? I'm just working from home today? Yeah? 48 00:02:42,040 --> 00:02:46,399 Speaker 1: You must have saw my car for you. I am 49 00:02:46,520 --> 00:02:51,240 Speaker 1: still on the phone. Yeah, hello, yeah, the answer would 50 00:02:51,280 --> 00:02:53,880 Speaker 1: be yes, of course. I want to come see your lawn. 51 00:02:54,480 --> 00:02:59,679 Speaker 1: I need all right, all right, see you later. I 52 00:03:00,200 --> 00:03:04,520 Speaker 1: do to fix my printer. Hello. Hey, sorry, Oh am 53 00:03:04,520 --> 00:03:09,079 Speaker 1: I interrupting something? Am I interrupting? Oh you're interrupting me? Oh? Well, 54 00:03:09,560 --> 00:03:12,560 Speaker 1: you to help me fix my computer. This is why 55 00:03:12,919 --> 00:03:15,840 Speaker 1: I emailed you to have me call right. I'm really 56 00:03:15,919 --> 00:03:18,240 Speaker 1: sorry about that. My days are normally not this crazy. 57 00:03:18,280 --> 00:03:21,120 Speaker 1: That was my neighbor, Steve, such a good guy. He anyway, 58 00:03:21,120 --> 00:03:23,360 Speaker 1: he just got his line aerated and I heard do 59 00:03:23,480 --> 00:03:25,560 Speaker 1: not care about Steve. I do not care about what's 60 00:03:25,560 --> 00:03:27,799 Speaker 1: going on and Steve life. What I care about you 61 00:03:27,960 --> 00:03:31,760 Speaker 1: is helping me fix my printer. Okay, Well what I 62 00:03:31,800 --> 00:03:33,400 Speaker 1: need you to do? Yeah, that's what we're doing. And 63 00:03:33,440 --> 00:03:35,120 Speaker 1: I apologize. I had to work from home today and 64 00:03:35,120 --> 00:03:38,040 Speaker 1: it's obviously working from home is not working for you 65 00:03:38,120 --> 00:03:40,800 Speaker 1: today because your job is supposed to be helping me 66 00:03:40,840 --> 00:03:45,200 Speaker 1: and you are not helping me. Now, okay, I completely understand, 67 00:03:45,280 --> 00:03:48,880 Speaker 1: and I'm sorry. I promise you. If my doorbell rings again, 68 00:03:49,160 --> 00:03:53,040 Speaker 1: I will not answer it, no matter what. I'm trying 69 00:03:53,080 --> 00:03:55,640 Speaker 1: to help you with the problem. And that was not 70 00:03:55,800 --> 00:03:59,280 Speaker 1: professional of me. No it was not. And I really 71 00:03:59,280 --> 00:04:06,800 Speaker 1: need you to stick. Somebody is obviously dropping by my house, 72 00:04:06,840 --> 00:04:11,120 Speaker 1: but I am not going to answer that door. Thank you. 73 00:04:11,760 --> 00:04:14,520 Speaker 1: So I'll make sure that we can get your documents 74 00:04:14,520 --> 00:04:17,279 Speaker 1: printed in no time. That is going to bug me, 75 00:04:17,960 --> 00:04:20,360 Speaker 1: that's going to really bug you. Is that bugging you? 76 00:04:21,279 --> 00:04:23,200 Speaker 1: You said you were going to stay and help me 77 00:04:23,279 --> 00:04:25,880 Speaker 1: with this issue. Now I need you to ignore that 78 00:04:26,080 --> 00:04:28,960 Speaker 1: and do your job that you are being paid to do. 79 00:04:29,080 --> 00:04:32,279 Speaker 1: I okay, But they're still they're still going though I 80 00:04:32,320 --> 00:04:34,320 Speaker 1: don't even know. It's got to be very important. I 81 00:04:34,360 --> 00:04:35,880 Speaker 1: don't know what it is. They keep ringing the doorbell. 82 00:04:36,720 --> 00:04:38,200 Speaker 1: Do you hear that? How much they're ringing it, I'm 83 00:04:38,200 --> 00:04:41,440 Speaker 1: gonna have to check it. If you check that doorbell 84 00:04:41,560 --> 00:04:44,880 Speaker 1: one more time, you will lose your job. I can't 85 00:04:44,920 --> 00:04:47,560 Speaker 1: check it because I know it's your brother. Anyway, what 86 00:04:48,160 --> 00:04:52,600 Speaker 1: it's your brother. He's at the door again. Wait what 87 00:04:53,080 --> 00:04:55,320 Speaker 1: this is actually Jewel from Brook and Jewel in the 88 00:04:55,360 --> 00:04:57,720 Speaker 1: morning doing a phone tap on you. Your brother Matt 89 00:04:57,800 --> 00:05:01,440 Speaker 1: set you up. Wait, so Matt is at your door. 90 00:05:01,520 --> 00:05:05,000 Speaker 1: I know I don't understand. No, Matt emailed me to 91 00:05:05,040 --> 00:05:06,479 Speaker 1: do a prank phone call on you. He said that 92 00:05:06,480 --> 00:05:08,480 Speaker 1: you've been frustrated with your printer and you wanted me 93 00:05:08,520 --> 00:05:12,640 Speaker 1: to mess with you. Oh my gosh, I don't understand 94 00:05:12,680 --> 00:05:16,200 Speaker 1: the whole doorbell thing. That's a sound effect. There you go. 95 00:05:17,360 --> 00:05:20,720 Speaker 1: But I don't understand the whole doorbell thing. No, that's it. 96 00:05:20,720 --> 00:05:24,040 Speaker 1: It's a sound effect. So I was playing the doorbell 97 00:05:24,160 --> 00:05:26,400 Speaker 1: while we were talking and pretending like somebody was coming 98 00:05:26,400 --> 00:05:31,320 Speaker 1: to my door. Well that was pretty stupid. Okay, Well, 99 00:05:31,880 --> 00:05:36,200 Speaker 1: but we thought you might think it was funny. I mean, yeah, 100 00:05:36,240 --> 00:05:40,080 Speaker 1: it's really funny if you're five years old. Okay, Well, 101 00:05:40,120 --> 00:05:43,040 Speaker 1: is your brother Matt five? Yeah? He acts like it. 102 00:05:43,240 --> 00:05:46,000 Speaker 1: This is exactly a dumb thing you would do and 103 00:05:46,040 --> 00:05:48,800 Speaker 1: think that is hilarious. All right, well I will let 104 00:05:48,880 --> 00:05:51,080 Speaker 1: you go. Then you have a good day, all right, 105 00:05:51,160 --> 00:05:54,000 Speaker 1: thank you. So I gotta go anyway, somebody's at the door. 106 00:05:54,240 --> 00:06:02,520 Speaker 1: Not funny morning in twenties, call out to win five 107 00:06:02,760 --> 00:06:06,640 Speaker 1: hundred bucks one eight six six moving ninety two five 108 00:06:07,120 --> 00:06:08,719 Speaker 1: I which I found some bread to sounds