1 00:00:00,440 --> 00:00:03,880 Speaker 1: It's another zuble phone frame day mornings on the twenties. 2 00:00:10,960 --> 00:00:11,799 Speaker 2: So this is Derek. 3 00:00:11,960 --> 00:00:18,320 Speaker 1: Operator, yes, operator. 4 00:00:18,160 --> 00:00:21,120 Speaker 2: Okay, So this is Derek. How can I help you? 5 00:00:22,079 --> 00:00:25,280 Speaker 1: I don't want to speak to a bot. Operator? 6 00:00:26,360 --> 00:00:30,639 Speaker 2: This is not an operator. Is there a problem with 7 00:00:30,720 --> 00:00:32,479 Speaker 2: your phone or math that I can help you with? 8 00:00:42,080 --> 00:00:42,920 Speaker 2: So it? Can I help you? 9 00:00:44,040 --> 00:00:45,519 Speaker 1: Operator? 10 00:00:46,760 --> 00:00:49,879 Speaker 2: This is the person who can help you with your 11 00:00:49,920 --> 00:00:52,040 Speaker 2: phone or you're mac? Is there an issue I can 12 00:00:52,080 --> 00:00:52,440 Speaker 2: help you with? 13 00:00:52,600 --> 00:00:53,480 Speaker 1: Are you a bot? 14 00:00:54,440 --> 00:00:55,320 Speaker 2: This is not a bot? 15 00:00:55,520 --> 00:00:56,600 Speaker 1: How do I know you're not about? 16 00:00:57,640 --> 00:01:00,120 Speaker 2: Because I'm answering your questions. 17 00:00:59,760 --> 00:01:02,040 Speaker 1: But bots can answer questions as well. Operator. 18 00:01:03,240 --> 00:01:14,520 Speaker 2: May I help you with anything? Story? This is Derek? 19 00:01:14,600 --> 00:01:15,319 Speaker 2: How can I help you? 20 00:01:15,520 --> 00:01:16,760 Speaker 1: Okay? Same bot? 21 00:01:18,480 --> 00:01:20,560 Speaker 2: This is not a bot? What is your issue? 22 00:01:20,600 --> 00:01:21,280 Speaker 1: What's your name? 23 00:01:22,080 --> 00:01:22,440 Speaker 2: Derek? 24 00:01:22,760 --> 00:01:25,480 Speaker 1: Derek? My name is Pete Deakins, and I'm very upset. 25 00:01:26,000 --> 00:01:26,959 Speaker 2: What are you upstood about? 26 00:01:27,480 --> 00:01:31,560 Speaker 1: My phone is simply not working and I can't get 27 00:01:31,560 --> 00:01:34,600 Speaker 1: the E tunes to open up on my ephone and 28 00:01:34,640 --> 00:01:38,600 Speaker 1: I need it fixed, and I've called yesterday somebody tried 29 00:01:38,640 --> 00:01:39,760 Speaker 1: to help me out. I don't know if it was 30 00:01:39,800 --> 00:01:43,720 Speaker 1: another bot or what, but it was completely useless. 31 00:01:44,840 --> 00:01:48,040 Speaker 2: Well, first of all, it's an iPhone and is iTunes? 32 00:01:48,080 --> 00:01:50,440 Speaker 1: No, it's my phone. 33 00:01:51,520 --> 00:01:54,280 Speaker 3: I know it's your phone. Yeah, I'm trying to help 34 00:01:54,320 --> 00:01:57,600 Speaker 3: you with the app. The app is called iTunes. Is 35 00:01:57,600 --> 00:01:59,640 Speaker 3: that the app you're trying to e tunes? 36 00:02:00,520 --> 00:02:02,320 Speaker 1: I it's called iTunes? 37 00:02:03,960 --> 00:02:09,000 Speaker 2: Yeah, iTunes? They could go. Okay, and you're using an iPhone, 38 00:02:09,240 --> 00:02:10,400 Speaker 2: so you have. 39 00:02:10,320 --> 00:02:13,800 Speaker 1: A pump and I can't get my camera to sync 40 00:02:13,880 --> 00:02:15,280 Speaker 1: up with my phone either. 41 00:02:16,320 --> 00:02:19,320 Speaker 2: Look, I have no idea what you're trying to accomplish. 42 00:02:19,440 --> 00:02:22,400 Speaker 2: You're not making a lot of sense, and you're being 43 00:02:22,480 --> 00:02:23,120 Speaker 2: kind of rude. 44 00:02:23,320 --> 00:02:23,880 Speaker 1: Operator. 45 00:02:25,280 --> 00:02:28,840 Speaker 2: Listen, I'm not but I'm trying to help you. I 46 00:02:28,960 --> 00:02:32,560 Speaker 2: need you to help me. Help you and look at 47 00:02:32,600 --> 00:02:34,840 Speaker 2: your phone and just walk me through what the problem 48 00:02:34,919 --> 00:02:36,680 Speaker 2: is that you have. What do you see on your 49 00:02:36,680 --> 00:02:37,280 Speaker 2: phone right now? 50 00:02:37,520 --> 00:02:39,720 Speaker 1: It's just a blank screen. Right now, I'm just staring 51 00:02:39,760 --> 00:02:40,960 Speaker 1: at a Samsung logo. 52 00:02:42,639 --> 00:02:46,480 Speaker 2: Samsung. Yes, that's an Android. That's my iPhone. 53 00:02:47,000 --> 00:02:47,800 Speaker 1: It's a phone. 54 00:02:49,200 --> 00:02:50,960 Speaker 2: We take care of Apple products. 55 00:02:51,680 --> 00:02:53,720 Speaker 1: Yes, so fix my phone. 56 00:02:54,960 --> 00:02:59,080 Speaker 2: This is not an Apple phone. You have to go somewhere. 57 00:02:59,120 --> 00:02:59,600 Speaker 1: Operator. 58 00:03:00,520 --> 00:03:02,880 Speaker 3: I am an operator. Look, I'm sick and tired of 59 00:03:02,960 --> 00:03:06,960 Speaker 3: people calling the line, and maybe you're having issues when 60 00:03:07,080 --> 00:03:09,960 Speaker 3: I'm not about I'm a real person who can help you. 61 00:03:10,360 --> 00:03:15,440 Speaker 3: I need you to stop making different cells. And we 62 00:03:15,480 --> 00:03:17,440 Speaker 3: are at the store work. 63 00:03:17,240 --> 00:03:21,880 Speaker 2: With you who have people have massputers. Stop doing it, 64 00:03:22,880 --> 00:03:28,079 Speaker 2: Stop just listening for a second. Okay, mess it. I'm 65 00:03:28,240 --> 00:03:29,600 Speaker 2: hanging up. Don't call down. 66 00:03:30,360 --> 00:03:32,080 Speaker 1: This is actually Double from the Jubil Show doing a 67 00:03:32,120 --> 00:03:34,400 Speaker 1: phone brank on you and your coworker. Pete set you up. 68 00:03:36,800 --> 00:03:37,080 Speaker 2: Joke. 69 00:03:37,280 --> 00:03:38,880 Speaker 1: He said that you guys get a lot of ridiculous 70 00:03:38,880 --> 00:03:40,240 Speaker 1: complaints and wanted me to mess up. 71 00:03:41,720 --> 00:03:45,320 Speaker 2: It's too early for of course, you would 72 00:03:47,360 --> 00:03:49,720 Speaker 1: Wake up every morning with doubile phone branks.