1 00:00:02,759 --> 00:00:06,240 Speaker 1: Ron, And you know, repair shops are in business to 2 00:00:06,320 --> 00:00:09,840 Speaker 1: make money, contrary to what people think, and they're entitled 3 00:00:09,880 --> 00:00:26,960 Speaker 1: to make money. That's what it's all about, the Car Doctor. 4 00:00:27,080 --> 00:00:29,320 Speaker 1: All mechanics are crooks, and I've decided to come back 5 00:00:29,320 --> 00:00:31,440 Speaker 1: and give you another chance. Hopefully you don't rip me 6 00:00:31,480 --> 00:00:33,720 Speaker 1: off as bad as you ripping me off the last time. Well, hey, 7 00:00:33,760 --> 00:00:36,360 Speaker 1: that really just you know, that's just makes me really 8 00:00:36,400 --> 00:00:38,960 Speaker 1: want to jump right in with both feet. Welcome to 9 00:00:39,040 --> 00:00:41,960 Speaker 1: the radio home of Ron and Nian with the Car Doctor. 10 00:00:42,240 --> 00:00:46,479 Speaker 1: Since this is where car owners the world overturned to 11 00:00:46,880 --> 00:00:51,120 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 12 00:00:51,120 --> 00:00:53,720 Speaker 1: giving you a busy signal, pick up the phone and 13 00:00:53,800 --> 00:00:56,880 Speaker 1: call in the garage to orders are open, but I 14 00:00:56,920 --> 00:01:00,279 Speaker 1: am here to take your calls at eight five nine 15 00:01:00,680 --> 00:01:07,600 Speaker 1: and now he running. Hey, welcome morning, a car doctor 16 00:01:07,640 --> 00:01:09,880 Speaker 1: here at the Helm made five five five zero nine 17 00:01:09,959 --> 00:01:12,479 Speaker 1: nine zero zero. Do I open the show every week 18 00:01:12,560 --> 00:01:14,800 Speaker 1: saying the same? I guess I do. It's here at 19 00:01:14,800 --> 00:01:16,560 Speaker 1: the Helm, But that's okay because that way you know 20 00:01:16,640 --> 00:01:19,720 Speaker 1: it's made. Because after all, I'm so I guess I 21 00:01:19,720 --> 00:01:22,600 Speaker 1: saund just like everybody else and not really anyway, this 22 00:01:22,680 --> 00:01:24,280 Speaker 1: is the Car Doctor. I am Ron and any and 23 00:01:24,319 --> 00:01:26,520 Speaker 1: the website's Car Doctor show dot com. If you're looking 24 00:01:26,520 --> 00:01:29,760 Speaker 1: for more information and you want to maybe take podcast 25 00:01:29,880 --> 00:01:32,120 Speaker 1: or just read about us and things like that, you 26 00:01:32,160 --> 00:01:34,400 Speaker 1: can also find links there for tune in I Heart 27 00:01:34,840 --> 00:01:38,399 Speaker 1: iTunes and get out there and take podcasts from them. 28 00:01:38,400 --> 00:01:40,240 Speaker 1: So we make it easy for you to transport the 29 00:01:40,240 --> 00:01:42,679 Speaker 1: Car Doctor around with you, sort of like a mechanic 30 00:01:42,760 --> 00:01:45,759 Speaker 1: in your MP three player. And also keep in mind 31 00:01:45,760 --> 00:01:49,160 Speaker 1: that Google Play also offers the Car Doctor on podcast, 32 00:01:49,200 --> 00:01:51,080 Speaker 1: so you can take the show that way and take 33 00:01:51,120 --> 00:01:52,880 Speaker 1: it with and listen to it as you see fit. 34 00:01:52,920 --> 00:01:55,120 Speaker 1: If you need me during the week Ron at Car 35 00:01:55,200 --> 00:01:57,520 Speaker 1: Doctor Show dot com. If you're new to this radio 36 00:01:57,600 --> 00:01:59,880 Speaker 1: show and we've got a couple of new affiliates in 37 00:02:00,000 --> 00:02:02,559 Speaker 1: this week, I understand. Um, let me just point out. 38 00:02:02,920 --> 00:02:06,240 Speaker 1: Let me just point out that, you know, this is 39 00:02:06,320 --> 00:02:09,919 Speaker 1: something I think Harry explains it best, my producer, when 40 00:02:09,919 --> 00:02:11,880 Speaker 1: he tells people they say, so, what's the Car Doctor like? 41 00:02:12,000 --> 00:02:14,280 Speaker 1: And I hear, I'll use his story. He says, you know, 42 00:02:14,840 --> 00:02:16,919 Speaker 1: Ron is one of the few, if not the only, 43 00:02:16,960 --> 00:02:20,120 Speaker 1: one that is still working on cars at this point. 44 00:02:21,000 --> 00:02:23,600 Speaker 1: Wanted me to correct you. It's not Harry is fast Harry? Oh? 45 00:02:23,720 --> 00:02:25,480 Speaker 1: Is it fast Harry? I'm sorry, Well, I just I 46 00:02:25,520 --> 00:02:27,200 Speaker 1: wouldn't want to do that. I wouldn't want to offend 47 00:02:27,200 --> 00:02:30,799 Speaker 1: the help, um, you know, the higher so uh but um, 48 00:02:30,840 --> 00:02:33,200 Speaker 1: he is right, he is fast Harry. And as Fast 49 00:02:33,240 --> 00:02:35,640 Speaker 1: Harry explains it, he says, you know, one of the 50 00:02:35,639 --> 00:02:37,600 Speaker 1: things Ron has over the other guys on radio is 51 00:02:37,639 --> 00:02:39,760 Speaker 1: he's an a s C certified Master Tech and he's 52 00:02:39,760 --> 00:02:42,079 Speaker 1: still working on cars at his age. I'm not sure 53 00:02:42,080 --> 00:02:44,079 Speaker 1: what he means by his age. Crack off to ask 54 00:02:44,160 --> 00:02:46,320 Speaker 1: him about that, but maybe that's the chef for not 55 00:02:46,360 --> 00:02:48,840 Speaker 1: calling him fast Harry. So but I'm here to answer 56 00:02:48,840 --> 00:02:50,880 Speaker 1: your questions, and that's what this radio show is all about. 57 00:02:50,919 --> 00:02:53,400 Speaker 1: Bottom line. I see cars each and every week in 58 00:02:53,440 --> 00:02:55,440 Speaker 1: the shop, and we talked about it from time to 59 00:02:55,480 --> 00:02:57,800 Speaker 1: time up here, and that's really how I try to 60 00:02:57,840 --> 00:03:00,640 Speaker 1: explain to you what I see in my perspective of 61 00:03:00,680 --> 00:03:03,240 Speaker 1: the universe. Had a couple of cars in this week, 62 00:03:03,280 --> 00:03:08,160 Speaker 1: and I think the way this conversation should start is 63 00:03:09,480 --> 00:03:13,120 Speaker 1: auto repairs a tough business. It really is, and I 64 00:03:13,160 --> 00:03:15,880 Speaker 1: get it. You guys think it's expensive, and I understand 65 00:03:15,919 --> 00:03:19,360 Speaker 1: all that but it's really more along the lines of 66 00:03:19,400 --> 00:03:21,519 Speaker 1: what it does to the technicians working on the car, 67 00:03:22,040 --> 00:03:25,040 Speaker 1: the real technicians, the guys that are trying. You know. 68 00:03:25,080 --> 00:03:26,600 Speaker 1: I think of the words courage, I think of the 69 00:03:26,639 --> 00:03:31,760 Speaker 1: words conviction, I think of the word responsibility, all words 70 00:03:31,760 --> 00:03:33,520 Speaker 1: that come into my mind as I'm going through the 71 00:03:33,560 --> 00:03:35,960 Speaker 1: course of the week trying to deal with the problem cars, 72 00:03:35,960 --> 00:03:39,880 Speaker 1: and each car seems to be a unique problem the headaches. Anyway, 73 00:03:41,400 --> 00:03:43,440 Speaker 1: I had a two thousand four Chevy and Palett. We've 74 00:03:43,440 --> 00:03:45,400 Speaker 1: been talking about this car for three weeks now, you 75 00:03:45,440 --> 00:03:47,840 Speaker 1: and I, if you're a regular listener to this show, 76 00:03:48,600 --> 00:03:52,040 Speaker 1: and the air conditioning issue, and I think it's fixed, 77 00:03:52,040 --> 00:03:54,280 Speaker 1: and it seems okay, and then two days later it 78 00:03:54,360 --> 00:03:59,400 Speaker 1: starts up again, and I fixed it this week. I 79 00:03:59,480 --> 00:04:02,600 Speaker 1: know it's x And I might even told you this story. 80 00:04:02,600 --> 00:04:04,800 Speaker 1: I don't remember. I feel like I've been working on 81 00:04:04,840 --> 00:04:07,720 Speaker 1: this car for seven years. It's it's been a while, 82 00:04:07,760 --> 00:04:09,800 Speaker 1: it seems. This is the car that, if you remember, 83 00:04:09,840 --> 00:04:12,000 Speaker 1: had an air conditioning condenser leak. The front of the 84 00:04:12,040 --> 00:04:14,760 Speaker 1: condenser had uh. You could see the stains on it. 85 00:04:14,760 --> 00:04:16,240 Speaker 1: It was clear as the nose on your face that 86 00:04:16,279 --> 00:04:19,000 Speaker 1: it needed a condenser and as a matter of recourse, 87 00:04:19,040 --> 00:04:20,640 Speaker 1: I put a dryer in it because of the age. 88 00:04:20,640 --> 00:04:22,640 Speaker 1: And I also put a pressure cycling switch, which on 89 00:04:22,680 --> 00:04:26,520 Speaker 1: this particular car as a combination cycling switch and pressure sensor. 90 00:04:28,279 --> 00:04:31,280 Speaker 1: And the car was never the same. The air conditioning 91 00:04:31,320 --> 00:04:34,039 Speaker 1: was always goofy. It always did funny things. It would 92 00:04:34,080 --> 00:04:35,720 Speaker 1: work great for two days and the next day it 93 00:04:35,720 --> 00:04:39,360 Speaker 1: wouldn't turn the compressor on at all, and or it 94 00:04:39,480 --> 00:04:42,000 Speaker 1: was rapidly cycle the compressor and then all of a sudden, 95 00:04:42,040 --> 00:04:44,800 Speaker 1: all by itself, for no rhyme or reason, it would 96 00:04:44,839 --> 00:04:49,000 Speaker 1: fix itself and work correctly. I spent the day working 97 00:04:49,040 --> 00:04:50,880 Speaker 1: on this car trying to get it to act up, 98 00:04:52,000 --> 00:04:56,200 Speaker 1: and it came down to where it didn't make any sense. 99 00:04:56,240 --> 00:04:58,599 Speaker 1: It just it was always fine. The one thing that 100 00:04:58,640 --> 00:05:03,160 Speaker 1: I noticed, the absolute one thing, was with mechanical gauges 101 00:05:03,160 --> 00:05:05,560 Speaker 1: hooked up to the air conditioning system. I saw highside 102 00:05:05,560 --> 00:05:10,640 Speaker 1: pressure and the high side reading on the scan tool 103 00:05:10,960 --> 00:05:14,320 Speaker 1: was four D and five. That will shut off the compressor. 104 00:05:14,400 --> 00:05:16,279 Speaker 1: Because it's a high side cutout. It thinks the cooling 105 00:05:16,360 --> 00:05:19,680 Speaker 1: fans of quentin. It becomes an issue. Now. If you 106 00:05:19,800 --> 00:05:23,200 Speaker 1: remember I had installed a c Delco parts in this car, 107 00:05:23,480 --> 00:05:26,800 Speaker 1: put two Delco switches in it. Neither one of them worked. 108 00:05:26,800 --> 00:05:30,159 Speaker 1: And I can say that honestly now because I put 109 00:05:30,160 --> 00:05:32,919 Speaker 1: an aftermarket replacement and a piece from four seasons. Not 110 00:05:32,960 --> 00:05:34,480 Speaker 1: a bad product, and I've got to say at this 111 00:05:34,520 --> 00:05:37,920 Speaker 1: point a great product. It worked. I put a four 112 00:05:37,960 --> 00:05:41,640 Speaker 1: seasons air conditioning switching it. The cars fixed. I've talked 113 00:05:41,680 --> 00:05:43,880 Speaker 1: to the customer every other day for the past six days. 114 00:05:44,520 --> 00:05:46,479 Speaker 1: Dan tells me every time, Yeah, the cars find there's 115 00:05:46,480 --> 00:05:50,400 Speaker 1: nothing wrong with it, all resolved. Courage and conviction. I 116 00:05:50,480 --> 00:05:52,599 Speaker 1: keep thinking of those words. How do you take out 117 00:05:52,600 --> 00:05:55,400 Speaker 1: a factory part apart with a brand name, a quality 118 00:05:55,480 --> 00:05:59,480 Speaker 1: name like Delco, and convince yourself that it's bad and 119 00:05:59,520 --> 00:06:03,880 Speaker 1: then put it replacement hoping it's fixed. Had an online 120 00:06:03,920 --> 00:06:08,080 Speaker 1: Lincoln town Car and with an air conditioning issue, went 121 00:06:08,160 --> 00:06:12,880 Speaker 1: through it, motorcraft parts, motorcraft dryer, motorcraft orifice tube, a 122 00:06:12,920 --> 00:06:16,560 Speaker 1: couple other things. The next day came back in air 123 00:06:16,560 --> 00:06:19,040 Speaker 1: conditioning system wasn't working. It was bone dry. The system 124 00:06:19,080 --> 00:06:20,919 Speaker 1: was empty at the leaked, which is what the first 125 00:06:20,960 --> 00:06:24,080 Speaker 1: receiver dryer had done. But so had this one, and 126 00:06:24,120 --> 00:06:26,240 Speaker 1: in to some diagnosis and this was a little easier 127 00:06:26,240 --> 00:06:28,080 Speaker 1: to have the cards in the conviction to replace it 128 00:06:28,480 --> 00:06:31,440 Speaker 1: because the green dye that the oil left behind was 129 00:06:31,480 --> 00:06:33,680 Speaker 1: all over it. So I knew I had a leaking 130 00:06:33,839 --> 00:06:38,440 Speaker 1: brand new O E level motorcraft receiver dryer. The wells 131 00:06:38,440 --> 00:06:43,600 Speaker 1: weren't done properly. About midweek this week, Amy came in 132 00:06:44,200 --> 00:06:47,760 Speaker 1: with her Chrysler Town and Country. Amy's a new regular customer, 133 00:06:47,839 --> 00:06:52,479 Speaker 1: so to speak, and she had a trans leak. And 134 00:06:52,560 --> 00:06:54,560 Speaker 1: this is what really led Amy to us. She had 135 00:06:54,600 --> 00:06:57,680 Speaker 1: been going to one of the local Chrysler dealers and 136 00:06:58,000 --> 00:07:02,160 Speaker 1: they couldn't repair a leak in the transmission. And they 137 00:07:02,200 --> 00:07:05,039 Speaker 1: tried once or twice, twice or three times, something like that, 138 00:07:06,000 --> 00:07:10,600 Speaker 1: and it just always seemed. We sat down, we took 139 00:07:10,600 --> 00:07:14,720 Speaker 1: it apart, looked at it. How could it be? And 140 00:07:14,760 --> 00:07:16,640 Speaker 1: this is an our TV seal. This is sort of 141 00:07:16,680 --> 00:07:20,680 Speaker 1: idiot proof. You can't you really can't make this mistake. 142 00:07:20,720 --> 00:07:22,360 Speaker 1: If you put enough our TV on the pan, if 143 00:07:22,400 --> 00:07:24,160 Speaker 1: you clean the service, you bolt it up. It's not 144 00:07:24,200 --> 00:07:27,800 Speaker 1: in a hard spot. It's sort of mindless. You just 145 00:07:28,000 --> 00:07:33,480 Speaker 1: end up with a transit leaks. Took it all apart, 146 00:07:33,800 --> 00:07:38,000 Speaker 1: cleaned everything, beat seal to put it together. It works. 147 00:07:39,360 --> 00:07:42,000 Speaker 1: Courage and conviction. I keep thinking of those words, you know, 148 00:07:42,560 --> 00:07:45,560 Speaker 1: you think that the the dealer that's supposed to be 149 00:07:45,600 --> 00:07:48,920 Speaker 1: perfect every time in the minds of everybody, because everybody 150 00:07:49,000 --> 00:07:51,760 Speaker 1: runs to the dealer. Not that the dealers are all bad, 151 00:07:51,840 --> 00:07:53,960 Speaker 1: but just a repair shop is only as good as 152 00:07:53,960 --> 00:07:57,200 Speaker 1: the people inside and their courage and conviction and sense 153 00:07:57,240 --> 00:08:01,680 Speaker 1: of responsibility. And then got to the I don't know, 154 00:08:01,880 --> 00:08:04,880 Speaker 1: he has to resistance a little bout of the people 155 00:08:04,920 --> 00:08:09,440 Speaker 1: of France for the week they've had. I'm sorry, Ford Fusion, 156 00:08:10,240 --> 00:08:13,920 Speaker 1: the local Ford dealer had worked on it. They couldn't 157 00:08:13,920 --> 00:08:18,120 Speaker 1: hear the noise. This car had a wine in it 158 00:08:18,520 --> 00:08:22,160 Speaker 1: that sounded like a forty eight car freight train coming 159 00:08:22,200 --> 00:08:24,720 Speaker 1: downhill at a four degree grade on a wet morning, 160 00:08:24,720 --> 00:08:27,440 Speaker 1: and they hit the brakes and the things shrieked its 161 00:08:27,440 --> 00:08:30,760 Speaker 1: way into the station two miles out. It didn't stop. 162 00:08:31,680 --> 00:08:37,560 Speaker 1: It's just the hall way dealer can't hear that. The 163 00:08:37,640 --> 00:08:42,720 Speaker 1: technician couldn't hear that. They couldn't hear the bad left 164 00:08:42,760 --> 00:08:47,240 Speaker 1: front tire that was so badly scalloped. It was like 165 00:08:47,559 --> 00:08:52,080 Speaker 1: the porcupine of tires, all right. Cloppity cloppity, cloppity, cloppity, 166 00:08:52,080 --> 00:08:58,520 Speaker 1: cloppity cloppity clop told Bill, Bill, I'm gonna start. I'm 167 00:08:58,559 --> 00:09:00,280 Speaker 1: gonna take the belt off. I took the belt off. 168 00:09:00,280 --> 00:09:03,880 Speaker 1: The noise went away. This is where it got interesting. Well, 169 00:09:03,920 --> 00:09:09,040 Speaker 1: the tire I knew, but the wine. The shriek with 170 00:09:09,120 --> 00:09:12,480 Speaker 1: the noise gone, started the car up. Nothing quiet. Okay, 171 00:09:12,480 --> 00:09:14,360 Speaker 1: So I know it's one of the five pulleys that 172 00:09:14,400 --> 00:09:17,400 Speaker 1: could be the idler, the tensioner, the alternator, the power 173 00:09:17,440 --> 00:09:19,400 Speaker 1: of steering, the water pump I led six, or the 174 00:09:19,440 --> 00:09:23,360 Speaker 1: A C. The a C spun quiet. The power of steering. 175 00:09:23,559 --> 00:09:25,720 Speaker 1: I'm sorry I didn't have paristaning was electric power steering. 176 00:09:25,920 --> 00:09:30,400 Speaker 1: The water pump spun quiet. The alternator spun quiet. Okay, 177 00:09:30,400 --> 00:09:32,719 Speaker 1: Now what do I do? Now? Wait a minute. I 178 00:09:32,760 --> 00:09:34,800 Speaker 1: would have bet money this was the alternator, But yet 179 00:09:35,240 --> 00:09:40,600 Speaker 1: it spins free and easy. Then I put the belt 180 00:09:40,600 --> 00:09:42,800 Speaker 1: back on, started up. Sure enough that wine. I'm telling 181 00:09:42,800 --> 00:09:45,120 Speaker 1: you it's it's coming out of that alternator on. I 182 00:09:45,200 --> 00:09:47,319 Speaker 1: know it is. I'm thinking to myself, like, just put 183 00:09:47,360 --> 00:09:52,400 Speaker 1: an alternator on it. How can I prove it? Fortunately, 184 00:09:53,440 --> 00:09:57,079 Speaker 1: Ford puts the test plug on all their alternators. When 185 00:09:57,080 --> 00:10:00,679 Speaker 1: you think you're having a charging system issue, you may 186 00:10:00,720 --> 00:10:03,400 Speaker 1: know it as the regulator connector. If you unplug the 187 00:10:03,440 --> 00:10:06,400 Speaker 1: voltage regulator and start the car with the system not charging, 188 00:10:07,160 --> 00:10:10,680 Speaker 1: the noise was gone. So it had to be something 189 00:10:10,760 --> 00:10:15,520 Speaker 1: internal in the way the alternator charged. Put an alternator 190 00:10:15,559 --> 00:10:18,960 Speaker 1: on it. And this was interesting, and I keep thinking 191 00:10:19,040 --> 00:10:25,200 Speaker 1: of those words courage, conviction, responsibility. This was interesting. Couldn't 192 00:10:25,280 --> 00:10:29,720 Speaker 1: get a rebuilt or remanufactured alternator out of motorcraft. All 193 00:10:29,800 --> 00:10:34,280 Speaker 1: they had available was new and when I inquired, because 194 00:10:34,320 --> 00:10:37,400 Speaker 1: the price difference was almost double. The Reman alternator was 195 00:10:37,400 --> 00:10:40,079 Speaker 1: two hundred the new alternator was four hundred and fifty 196 00:10:40,160 --> 00:10:42,880 Speaker 1: or four hundred and twenty something like that. When I 197 00:10:42,920 --> 00:10:46,120 Speaker 1: inquired as to why, well, because the Remans don't seem 198 00:10:46,120 --> 00:10:47,559 Speaker 1: to hold up and the new ones seemed to take 199 00:10:47,559 --> 00:10:50,920 Speaker 1: the beating. Put the alternator in the car. The car 200 00:10:51,000 --> 00:10:53,480 Speaker 1: is fixed. Long story short, although the story is getting 201 00:10:53,520 --> 00:10:56,960 Speaker 1: longer by the minute. Said to the customer, you know 202 00:10:57,000 --> 00:10:58,520 Speaker 1: it's fixed. It's quiet, and he went for a riding 203 00:10:58,520 --> 00:11:00,679 Speaker 1: building back and he says, yeah, Ron, it's why you're right. 204 00:11:01,320 --> 00:11:04,320 Speaker 1: I said, I'm wondering for how long. I mean, I 205 00:11:04,320 --> 00:11:05,880 Speaker 1: put in the best part I could get. I can't 206 00:11:05,880 --> 00:11:09,720 Speaker 1: get any better than the manufacturer. But I just wonder 207 00:11:09,960 --> 00:11:12,240 Speaker 1: is there something with electric power steering? Is there's something 208 00:11:12,280 --> 00:11:14,000 Speaker 1: with a high current throw on this car? Because Bill 209 00:11:14,040 --> 00:11:16,880 Speaker 1: also said as he drove the car he noticed something, 210 00:11:17,080 --> 00:11:24,079 Speaker 1: a smell, something burning, which I never got courage and conviction, responsibility. 211 00:11:24,520 --> 00:11:27,800 Speaker 1: You know, someone once told me that if you want 212 00:11:27,800 --> 00:11:30,240 Speaker 1: to get ahead in life, be sure you're right, then 213 00:11:30,280 --> 00:11:33,920 Speaker 1: go ahead. And sometimes I think the reply to that is, 214 00:11:34,000 --> 00:11:37,280 Speaker 1: sometimes when diagnosing a car, be sure you're right, then 215 00:11:37,280 --> 00:11:39,680 Speaker 1: go ahead, But always be mindful of what you don't see, 216 00:11:39,720 --> 00:11:42,800 Speaker 1: because what you don't see will hurt you. When it 217 00:11:42,800 --> 00:11:44,839 Speaker 1: comes to fixing a car, and you have to be 218 00:11:44,880 --> 00:11:47,800 Speaker 1: careful where you step. It is like a mine field 219 00:11:47,840 --> 00:11:50,720 Speaker 1: out there. Hello and welcome rodalading in the car. Doctor 220 00:11:50,720 --> 00:11:54,960 Speaker 1: here eight zero the phone number. Yep, that's me. I'm 221 00:11:55,000 --> 00:11:57,080 Speaker 1: the guy that fixes cars on radio. I love answering 222 00:11:57,080 --> 00:12:00,000 Speaker 1: that question. People come in the shop and they go, um, 223 00:12:00,200 --> 00:12:03,320 Speaker 1: is the guy that fixes cars on radio? Here? No, sir, 224 00:12:04,080 --> 00:12:07,360 Speaker 1: but he'll be here tomorrow at about six thirty, and 225 00:12:07,360 --> 00:12:09,600 Speaker 1: they go, gee, you sound like him, and then they 226 00:12:09,640 --> 00:12:11,800 Speaker 1: smile and they get it. They you know, they walk in, 227 00:12:11,840 --> 00:12:13,679 Speaker 1: they don't expect they see Ron on the shirt? Are 228 00:12:13,720 --> 00:12:16,600 Speaker 1: you Ron? No? I'm fred. I just wearing Ron's shirt anyway. 229 00:12:16,720 --> 00:12:19,840 Speaker 1: Eight zero nine zero zero. The fox banks lit up. 230 00:12:20,120 --> 00:12:21,560 Speaker 1: Let me pull over and take a pause. When the 231 00:12:21,559 --> 00:12:24,160 Speaker 1: car Doctor returns, will open the garage doors. Don't go away, 232 00:12:24,800 --> 00:12:26,920 Speaker 1: My Patty said, son, you're gonna drive me to drinking 233 00:12:26,920 --> 00:12:37,760 Speaker 1: if you don't stop driving that hot rod Lincoln. Have 234 00:12:37,880 --> 00:12:39,760 Speaker 1: you heard the story of the hot rod race with 235 00:12:39,800 --> 00:12:41,680 Speaker 1: the Forwards and Lincols was set in the face set 236 00:12:41,760 --> 00:12:44,439 Speaker 1: stories true. I'm here to say I was driving that 237 00:12:44,640 --> 00:12:54,280 Speaker 1: model Age around. Get around? I get around, Hey, the 238 00:12:54,280 --> 00:12:56,760 Speaker 1: car doctor, I get around two at eight five six 239 00:12:56,840 --> 00:12:58,880 Speaker 1: zero nine nine zero zero. Here to take your calls 240 00:12:58,880 --> 00:13:01,360 Speaker 1: and answer your questions. Fix and cars today too for 241 00:13:01,520 --> 00:13:03,320 Speaker 1: Nickel or one for free, whatever your case might be. 242 00:13:03,440 --> 00:13:07,120 Speaker 1: Let's go and talk to Dennis Durham, Maine. Dennis, Welcome 243 00:13:07,120 --> 00:13:11,280 Speaker 1: to the car Officer. How can I help, sir? What's 244 00:13:11,320 --> 00:13:16,440 Speaker 1: going on? I have a two? Well you already know that. 245 00:13:17,160 --> 00:13:19,959 Speaker 1: About a year ago I went on a trip. My 246 00:13:20,080 --> 00:13:25,040 Speaker 1: gas mileage dropped about ten miles a gallon when I 247 00:13:25,080 --> 00:13:27,760 Speaker 1: got back. When I got back, I went to the 248 00:13:27,840 --> 00:13:33,120 Speaker 1: Honda garage. I told me nothing was wrong. I fought 249 00:13:33,120 --> 00:13:35,600 Speaker 1: with him for almost a year. Final way, the check 250 00:13:35,640 --> 00:13:38,800 Speaker 1: engine light came on. I called him. They told me 251 00:13:38,840 --> 00:13:42,400 Speaker 1: it was probably the gas cap. Uh. And they said, 252 00:13:43,040 --> 00:13:46,960 Speaker 1: if the light goes off before your appointment, call us 253 00:13:47,000 --> 00:13:51,199 Speaker 1: will cancel it. So three days light before my appointment, 254 00:13:51,280 --> 00:13:53,920 Speaker 1: the light went off, I called them, canceled it. Two 255 00:13:54,040 --> 00:13:57,160 Speaker 1: days later the check engine light comes back on. I 256 00:13:57,280 --> 00:13:59,360 Speaker 1: called him again. They told me they couldn't take me 257 00:13:59,400 --> 00:14:03,240 Speaker 1: for about ten days. I went up to auto Zone. 258 00:14:03,320 --> 00:14:07,080 Speaker 1: They guest that. They said, your two center is gone. Now, 259 00:14:07,200 --> 00:14:13,080 Speaker 1: my question to you, if my two center was gone, Uh, 260 00:14:13,320 --> 00:14:16,720 Speaker 1: why wouldn't the check engine light on? That's a fair question. 261 00:14:16,840 --> 00:14:19,480 Speaker 1: It should. First of all, I don't. I don't consider 262 00:14:19,520 --> 00:14:23,320 Speaker 1: auto Zone an authority, alright. All all auto Zone does 263 00:14:23,400 --> 00:14:25,200 Speaker 1: is they have a bunch of people that just plugging 264 00:14:25,240 --> 00:14:27,800 Speaker 1: a scan tool and they read out a code. I 265 00:14:27,840 --> 00:14:31,560 Speaker 1: can tell you more than a few cases of k 266 00:14:31,960 --> 00:14:35,720 Speaker 1: of cars that have a particular fault code that don't 267 00:14:35,720 --> 00:14:39,960 Speaker 1: necessarily mean the circuit dictated by the code is actually 268 00:14:40,040 --> 00:14:43,080 Speaker 1: at fault. It's caused by something else. So it could 269 00:14:43,080 --> 00:14:45,560 Speaker 1: have a P zero one thirty five bank bank one 270 00:14:45,640 --> 00:14:48,360 Speaker 1: downstream ODE two is bad, but it could be something 271 00:14:48,440 --> 00:14:51,000 Speaker 1: else that could be inexhausting. It could be a software update, 272 00:14:51,040 --> 00:14:53,000 Speaker 1: it could be a PCM problem. There's a bunch of 273 00:14:53,000 --> 00:14:55,040 Speaker 1: things that can be and I'm not saying it's not 274 00:14:55,120 --> 00:14:58,600 Speaker 1: in your case, but just that's not a diagnosis. A 275 00:14:58,680 --> 00:15:03,000 Speaker 1: diagnosis involved as a diagnosis involves some sort of methodical, 276 00:15:03,120 --> 00:15:07,000 Speaker 1: organized approach to the problem, all right, That being said, 277 00:15:07,200 --> 00:15:09,480 Speaker 1: who is who is putting you off? The dealer or 278 00:15:09,480 --> 00:15:15,520 Speaker 1: an independent repair shop? No, no, the dealer. My my 279 00:15:15,760 --> 00:15:21,680 Speaker 1: exhaust pipe, it was all black. I hauled the puct out. 280 00:15:21,800 --> 00:15:27,080 Speaker 1: They're completely coming up. Uh. When I called them back 281 00:15:27,160 --> 00:15:30,400 Speaker 1: and told them that what the autose owners said, they 282 00:15:30,400 --> 00:15:34,920 Speaker 1: took the car and tested it, and they said the 283 00:15:35,560 --> 00:15:39,960 Speaker 1: sor was gone. They had the OTTO one, took an 284 00:15:39,960 --> 00:15:42,960 Speaker 1: out the wig and finally put it back in and 285 00:15:43,120 --> 00:15:47,440 Speaker 1: my gass, My life comes backed. So so for a 286 00:15:47,520 --> 00:15:50,840 Speaker 1: year I believe my O two censer was gone. It 287 00:15:50,920 --> 00:15:53,960 Speaker 1: had to have been because I took a ten gallon 288 00:15:54,160 --> 00:15:57,400 Speaker 1: hit and the gas. They keep telling me nothing, they're 289 00:15:57,440 --> 00:16:00,920 Speaker 1: wrong or or And this is another perspective. It's not 290 00:16:00,960 --> 00:16:04,280 Speaker 1: that it was bad, it was borderline. Understand there's an 291 00:16:04,320 --> 00:16:08,840 Speaker 1: operating spec to an oxygen sensor, like a lot of sensors. 292 00:16:08,840 --> 00:16:11,040 Speaker 1: On a car. When you get sick, Dennis, do you 293 00:16:11,080 --> 00:16:13,520 Speaker 1: go from being healthy to sick overnight or do you 294 00:16:13,600 --> 00:16:15,600 Speaker 1: kind of take your time? First you get the sniffles, 295 00:16:15,600 --> 00:16:17,480 Speaker 1: then you get the cough, and three days later, all 296 00:16:17,520 --> 00:16:19,280 Speaker 1: of a sudden, you don't feel good. You got the fever. 297 00:16:20,360 --> 00:16:23,120 Speaker 1: You know, it's a gradual thing, right, same thing with 298 00:16:23,160 --> 00:16:25,800 Speaker 1: a car might be a little bit different. It's a 299 00:16:25,840 --> 00:16:30,760 Speaker 1: mechanical device, it's an electronic device. But bottom line, my opinion, 300 00:16:31,200 --> 00:16:33,480 Speaker 1: and I'll give you my opinion. I think the dealer 301 00:16:33,560 --> 00:16:36,480 Speaker 1: is wrong. I think any any repair shop, I don't 302 00:16:36,480 --> 00:16:39,480 Speaker 1: want to keep saying the word dealer, any repair shop 303 00:16:39,600 --> 00:16:44,200 Speaker 1: that can't accommodate a customer to scan a check engine 304 00:16:44,280 --> 00:16:47,520 Speaker 1: light while that light is either on or went off 305 00:16:47,560 --> 00:16:50,400 Speaker 1: within the last thirty six hours, I think they've got 306 00:16:50,400 --> 00:16:52,760 Speaker 1: to I think they've got to revise their plan. I 307 00:16:52,760 --> 00:16:54,640 Speaker 1: think they've got to take another look at it. What 308 00:16:54,840 --> 00:16:58,800 Speaker 1: I do it for just anybody, No, but a regular customer. 309 00:16:58,960 --> 00:17:00,800 Speaker 1: And in my mind, if you at a car from him, 310 00:17:00,920 --> 00:17:04,119 Speaker 1: you're a regular customer. At the very least, there's got 311 00:17:04,119 --> 00:17:06,520 Speaker 1: to be a way for them to set up some 312 00:17:06,600 --> 00:17:11,720 Speaker 1: sort of a door scan, driveway scan by the you 313 00:17:11,720 --> 00:17:14,600 Speaker 1: know something quick and simple. Let's do a code scan. 314 00:17:14,800 --> 00:17:18,359 Speaker 1: Let's see what's here. They're obligated to it. If nothing else, 315 00:17:18,600 --> 00:17:21,520 Speaker 1: it would make you feel good about it and make 316 00:17:21,600 --> 00:17:23,320 Speaker 1: you want to come back and buy another car my 317 00:17:23,440 --> 00:17:27,400 Speaker 1: right or wrong? Right? Right? Right? Well, I wasn't behind 318 00:17:27,400 --> 00:17:32,840 Speaker 1: another on bingo. And that's that's the problem. They call me. 319 00:17:32,920 --> 00:17:37,439 Speaker 1: That computer was down. They couldn't do it. Yeah, I 320 00:17:37,960 --> 00:17:41,840 Speaker 1: you know it's it's it's funny and I keep saying it, 321 00:17:41,880 --> 00:17:43,600 Speaker 1: and I keep getting proof of it. And this is 322 00:17:43,680 --> 00:17:46,360 Speaker 1: proof of it. A repair shop is only as good 323 00:17:46,359 --> 00:17:49,880 Speaker 1: as the people that are inside in those uniforms doing 324 00:17:49,920 --> 00:17:53,920 Speaker 1: the job. It's it's it's how I opened this first hour, right, 325 00:17:54,080 --> 00:17:59,520 Speaker 1: or this hour here? Right? Courage, conviction, responsibility, you know 326 00:18:00,000 --> 00:18:02,920 Speaker 1: it's you gotta want to fix the cars. I love 327 00:18:02,920 --> 00:18:04,680 Speaker 1: what I do, I really do, and I feel bad 328 00:18:04,720 --> 00:18:06,800 Speaker 1: for somebody that doesn't enjoy their job. I don't work 329 00:18:06,840 --> 00:18:10,320 Speaker 1: for a living. I fixed cars. And in a case 330 00:18:10,400 --> 00:18:14,159 Speaker 1: like this number one the two cents, I bet you 331 00:18:14,200 --> 00:18:18,240 Speaker 1: the O two center was under warranty, wasn't it. Yeah? 332 00:18:18,760 --> 00:18:20,879 Speaker 1: And and and here's the real quirker. All right, and 333 00:18:20,920 --> 00:18:22,480 Speaker 1: this will really get your going. I shouldn't tell you 334 00:18:22,480 --> 00:18:25,000 Speaker 1: this. This This will get your juice is really flown that 335 00:18:25,080 --> 00:18:29,639 Speaker 1: year that it ran rich and created the problems. You 336 00:18:29,680 --> 00:18:32,320 Speaker 1: wonder what it did to the engine itself because it 337 00:18:32,400 --> 00:18:34,960 Speaker 1: ran so rich, it foul the plugs, coked the exhaust. 338 00:18:35,600 --> 00:18:38,800 Speaker 1: How bad did it beat up the engine oil? And 339 00:18:39,000 --> 00:18:42,160 Speaker 1: what sort of contamination did that that happened? That did 340 00:18:42,160 --> 00:18:45,159 Speaker 1: occurred to that? And did you shorten the life of 341 00:18:45,160 --> 00:18:47,879 Speaker 1: the engine somehow? And for the simple lack of we 342 00:18:48,000 --> 00:18:51,280 Speaker 1: can't scan your car, which is bologning because it will 343 00:18:51,320 --> 00:18:54,000 Speaker 1: be in history. They created more of a problem than 344 00:18:54,040 --> 00:18:56,239 Speaker 1: they needed to. Dennis. I feel for your brother. Let 345 00:18:56,240 --> 00:18:57,879 Speaker 1: me know how it goes after that. I'm not anating 346 00:18:57,880 --> 00:19:11,359 Speaker 1: of the car doctor. We'll be back right after this. Hey, 347 00:19:11,400 --> 00:19:13,199 Speaker 1: welcome back an in the car doctor. Let's go and 348 00:19:13,240 --> 00:19:15,720 Speaker 1: talk to Barbara C bring Florida. Barbara, you're waiting there 349 00:19:15,760 --> 00:19:18,040 Speaker 1: so patiently, brought an any in the car doctor. How 350 00:19:18,080 --> 00:19:21,720 Speaker 1: can I help you? Barbara? How are you good? Name? 351 00:19:21,760 --> 00:19:27,160 Speaker 1: How are you fine? I have a uh, I think 352 00:19:27,200 --> 00:19:34,159 Speaker 1: it's a mercury say the key. At times when I 353 00:19:34,200 --> 00:19:39,959 Speaker 1: turn it off, I cannot get it out of the ignition. Um. 354 00:19:39,960 --> 00:19:43,320 Speaker 1: When I do get it out Um, I use this 355 00:19:43,520 --> 00:19:48,480 Speaker 1: free luck ease in it, and sometimes it works okay, 356 00:19:48,640 --> 00:19:51,400 Speaker 1: and then it's after a while it starts again. That's 357 00:19:51,440 --> 00:19:56,000 Speaker 1: a problem. Please do you have Do you have another key? Barbara? Yeah? 358 00:19:56,160 --> 00:20:01,239 Speaker 1: Does the problem happen with either? Kay? If you use 359 00:20:01,320 --> 00:20:06,680 Speaker 1: the other key, does the problem still happen? Well? No, no, no. 360 00:20:07,160 --> 00:20:09,960 Speaker 1: When I don't get it out, I oh, I never 361 00:20:10,040 --> 00:20:12,359 Speaker 1: tried the other key, and I don't get it out, 362 00:20:12,440 --> 00:20:15,200 Speaker 1: I leave it in there, and I have another key, 363 00:20:15,240 --> 00:20:17,800 Speaker 1: I can lock the door, right, you see that that 364 00:20:17,800 --> 00:20:20,960 Speaker 1: that doesn't matter, Mike. What I'm thinking is one of 365 00:20:21,040 --> 00:20:24,359 Speaker 1: two things is worn. Either it's the key you're using 366 00:20:24,480 --> 00:20:28,639 Speaker 1: is bad, or it's the locks cylinder that's mounted in 367 00:20:28,680 --> 00:20:32,880 Speaker 1: the steering column. So if you use the other key, 368 00:20:32,920 --> 00:20:35,359 Speaker 1: if the other key, and look at the key, compare 369 00:20:35,400 --> 00:20:38,480 Speaker 1: the two keys together, look at them if one looks 370 00:20:38,560 --> 00:20:41,919 Speaker 1: if one looks worn. And typically what happens is somebody 371 00:20:42,000 --> 00:20:43,639 Speaker 1: uses one key for the life of the car, and 372 00:20:43,680 --> 00:20:46,240 Speaker 1: then the the other key, which is new, has been 373 00:20:46,240 --> 00:20:48,560 Speaker 1: sitting in the draw. All of a sudden ones got 374 00:20:48,600 --> 00:20:51,080 Speaker 1: sharp to find areas and the other one's beat up 375 00:20:51,080 --> 00:20:54,320 Speaker 1: and worn. Changing keys may make all the difference in 376 00:20:54,359 --> 00:20:56,640 Speaker 1: the world and then if that's the case. If if 377 00:20:56,800 --> 00:21:01,160 Speaker 1: using the other key solves the problem, now you've got 378 00:21:01,160 --> 00:21:04,800 Speaker 1: to get a key made. But one cautionary note if 379 00:21:04,840 --> 00:21:07,840 Speaker 1: if it turns out to be a key, this vehicle 380 00:21:07,920 --> 00:21:11,320 Speaker 1: has anti theft and you will need to take it 381 00:21:11,359 --> 00:21:15,520 Speaker 1: to a garage that can learn and code C O, 382 00:21:15,640 --> 00:21:19,800 Speaker 1: D E code the key to match the security system 383 00:21:19,880 --> 00:21:23,199 Speaker 1: of the vehicle. It's not difficult, but it requires some 384 00:21:23,280 --> 00:21:26,080 Speaker 1: specialized tooling in order for it to be done. It's 385 00:21:26,080 --> 00:21:28,800 Speaker 1: not as simple as just making the mechanical key. The 386 00:21:28,880 --> 00:21:31,640 Speaker 1: key also has to electronically be set to the car. 387 00:21:33,200 --> 00:21:38,920 Speaker 1: If if the key is not the fault, then it's 388 00:21:38,960 --> 00:21:42,000 Speaker 1: more than likely the lock tumbler and you should get 389 00:21:42,040 --> 00:21:45,359 Speaker 1: it replaced and not count on spraying anything in there 390 00:21:45,400 --> 00:21:48,240 Speaker 1: because at some point it's not going to work and 391 00:21:48,240 --> 00:21:50,000 Speaker 1: I don't want to see the car get disabled and 392 00:21:50,040 --> 00:21:52,720 Speaker 1: stuck somewhere where you've got an issue that you can't 393 00:21:52,760 --> 00:21:54,440 Speaker 1: start at all. Now you have to get a toad 394 00:21:54,520 --> 00:21:56,840 Speaker 1: because of that. All right, there, good luck to you, 395 00:21:56,880 --> 00:21:58,720 Speaker 1: and thank you for calling. We appreciate you being a 396 00:21:58,720 --> 00:22:01,880 Speaker 1: car doctor listener. Let's get over to libert in Fort Republic, 397 00:22:01,880 --> 00:22:04,199 Speaker 1: two thousand eleven. Chevy Traverse, and some questions about an 398 00:22:04,200 --> 00:22:09,520 Speaker 1: air bag, like, yes, Libert, how can I help? Yes, 399 00:22:10,520 --> 00:22:12,960 Speaker 1: air bag await coming home from time to time, so 400 00:22:13,200 --> 00:22:16,320 Speaker 1: it'll be sometimes four or five days, won't come on 401 00:22:16,760 --> 00:22:19,160 Speaker 1: for a while. Okay, has anybody scanned this at all 402 00:22:19,960 --> 00:22:23,919 Speaker 1: for faults? Okay? Um, air bags are kind of a 403 00:22:23,920 --> 00:22:26,480 Speaker 1: neat thing. I like fixing air bag problems because they're 404 00:22:26,520 --> 00:22:29,840 Speaker 1: always right here and now. They're instantaneous, and an air 405 00:22:29,880 --> 00:22:32,080 Speaker 1: bag system. I always know an air bag system is 406 00:22:32,119 --> 00:22:36,120 Speaker 1: fixed because after I make my repair, if I clear 407 00:22:36,160 --> 00:22:39,760 Speaker 1: the code and the light stays out, it's it's done. 408 00:22:39,880 --> 00:22:42,080 Speaker 1: It always gives me a great feeling of confidence if 409 00:22:42,119 --> 00:22:45,119 Speaker 1: if if there's something else, it'll occur right away. An 410 00:22:45,119 --> 00:22:47,080 Speaker 1: air bag is an instant thing, and they make it 411 00:22:47,160 --> 00:22:51,720 Speaker 1: that way specifically because imagine the liability involved in, Hey, Libert, 412 00:22:51,760 --> 00:22:53,480 Speaker 1: I fixed your air bag system. You go out, God 413 00:22:53,520 --> 00:22:55,920 Speaker 1: forbid getting to an accident. You need that air bag. 414 00:22:55,960 --> 00:22:58,200 Speaker 1: They've they've we've got to know right away whether or 415 00:22:58,240 --> 00:23:02,920 Speaker 1: not it's working. Period. That being said, there is a 416 00:23:02,960 --> 00:23:06,720 Speaker 1: recall on this particular car two thousand eleven Traverse, and 417 00:23:06,720 --> 00:23:09,760 Speaker 1: it actually extends to those same like kind models that 418 00:23:09,880 --> 00:23:12,960 Speaker 1: GM has the Enclay from Buick, the Acadia from GMC, 419 00:23:13,520 --> 00:23:16,240 Speaker 1: and the Saturn outlook, there's a bunch of these that 420 00:23:16,320 --> 00:23:22,199 Speaker 1: have open recalls for problems with the side impact airbags 421 00:23:22,840 --> 00:23:26,840 Speaker 1: and the seatbelt pretensioners are either the driver or passenger 422 00:23:26,920 --> 00:23:29,760 Speaker 1: front seat. Yes, and we've had both of them, don't 423 00:23:29,840 --> 00:23:35,040 Speaker 1: you've had them done? Okay, seems you can wiggle around. 424 00:23:36,040 --> 00:23:42,040 Speaker 1: All right? Then perhaps how long ago was the recall done? Recently? Uh? 425 00:23:43,359 --> 00:23:45,320 Speaker 1: All right? Then I would take it back to the 426 00:23:45,359 --> 00:23:48,919 Speaker 1: dealer and pointed out to them, and this is the 427 00:23:48,920 --> 00:23:50,679 Speaker 1: way I want you to say it. All right, do 428 00:23:50,720 --> 00:23:52,680 Speaker 1: you do you go to the dealer on a regular basis? 429 00:23:52,760 --> 00:23:54,760 Speaker 1: Are they your repair facility? Do they take care of 430 00:23:54,760 --> 00:23:57,560 Speaker 1: the vehicle? Okay? See, you kind of got a relationship 431 00:23:57,600 --> 00:24:00,639 Speaker 1: with this guy, right, Okay, so you're gonna go up 432 00:24:00,640 --> 00:24:02,600 Speaker 1: to him and give him the old you know. I 433 00:24:02,640 --> 00:24:05,000 Speaker 1: know you hate to hear this, and I hate to 434 00:24:05,040 --> 00:24:11,280 Speaker 1: say it's speech, but ever since okay, um, you know, 435 00:24:11,359 --> 00:24:13,159 Speaker 1: and that's a that's a tough road to hoe in 436 00:24:13,200 --> 00:24:16,520 Speaker 1: a repair shop ever since. That's like that's like that 437 00:24:16,560 --> 00:24:19,160 Speaker 1: mysterious kid in the house. You know, I don't know, 438 00:24:19,480 --> 00:24:22,320 Speaker 1: you know, who drank the milk. I don't know, you know, 439 00:24:22,440 --> 00:24:25,119 Speaker 1: it's um. Ever since they all moved out, we now know, 440 00:24:25,200 --> 00:24:28,479 Speaker 1: I don't know. It doesn't live here anymore, so you 441 00:24:28,520 --> 00:24:30,439 Speaker 1: know it's I would go to the back to them 442 00:24:30,480 --> 00:24:32,480 Speaker 1: and say, I know this is hard for you to understand, 443 00:24:32,560 --> 00:24:35,320 Speaker 1: but ever since, is there a chance this is related 444 00:24:35,359 --> 00:24:37,560 Speaker 1: to the work that was done? At least they can 445 00:24:37,680 --> 00:24:40,840 Speaker 1: scan it for codes and come back to you. It's 446 00:24:40,840 --> 00:24:42,879 Speaker 1: got to be in the seat obviously, if wiggling it 447 00:24:43,000 --> 00:24:46,160 Speaker 1: clear cut turns the light out. There's not too many 448 00:24:46,200 --> 00:24:48,920 Speaker 1: components there. There's the side air bag, there's a sensor, 449 00:24:49,320 --> 00:24:53,720 Speaker 1: and there's some connectors. It's they gotta, they gotta. They 450 00:24:53,800 --> 00:24:55,560 Speaker 1: got a two out of three chance that it's them 451 00:24:55,560 --> 00:24:57,119 Speaker 1: and a one out of three chance that it's not. 452 00:24:57,240 --> 00:24:59,080 Speaker 1: So I say, the odds are in your favorite it's them, 453 00:24:59,119 --> 00:25:01,560 Speaker 1: not you. It seems like every time I go to 454 00:25:01,600 --> 00:25:05,320 Speaker 1: take the right well and keep in mind, there should 455 00:25:05,320 --> 00:25:09,160 Speaker 1: be something in history, all right, So I would by 456 00:25:09,160 --> 00:25:10,919 Speaker 1: all means make them aware of it, and you know 457 00:25:11,119 --> 00:25:13,440 Speaker 1: I would put it back on them. You know, listen, 458 00:25:13,960 --> 00:25:16,800 Speaker 1: the liability is here, guys. You fixed my air bag. 459 00:25:16,840 --> 00:25:19,360 Speaker 1: If I get into an accident, if if if if 460 00:25:19,359 --> 00:25:21,480 Speaker 1: there's a Mrs Liebert. If she gets into an accident 461 00:25:21,520 --> 00:25:23,600 Speaker 1: and something happens to her, do you want to assume 462 00:25:23,640 --> 00:25:26,080 Speaker 1: that reliability? Don't you think it's worth taking a look? 463 00:25:26,920 --> 00:25:30,440 Speaker 1: All right? Thank you? All right, sir, all right, you 464 00:25:30,600 --> 00:25:32,800 Speaker 1: let me know what happens. I'm here for you. But alright, 465 00:25:33,320 --> 00:25:35,119 Speaker 1: you're welcome. Bye bye. Let's get over and talk to 466 00:25:35,200 --> 00:25:37,880 Speaker 1: Franklin up and Hadley Mass two thousand three, Pontiac Vibe. 467 00:25:38,040 --> 00:25:40,359 Speaker 1: Franklin ronanading in the car. Doctorate your service or how 468 00:25:40,359 --> 00:25:43,160 Speaker 1: can I help hi? Run? Yeah? I just picked up 469 00:25:43,240 --> 00:25:48,560 Speaker 1: a two thousand three and uh soon after the check 470 00:25:48,600 --> 00:25:52,760 Speaker 1: engine light came on, got it inspected and it's failed emissions, 471 00:25:52,880 --> 00:25:56,840 Speaker 1: of course. And the guy who inspected it, he said, well, 472 00:25:56,840 --> 00:25:58,719 Speaker 1: you got two choices. You can either get it fixed 473 00:25:59,520 --> 00:26:02,200 Speaker 1: or you can do this thing. You unplug the battery overnight, 474 00:26:02,600 --> 00:26:04,639 Speaker 1: keep the tankful running for two in a miles, and 475 00:26:05,080 --> 00:26:08,040 Speaker 1: bring it back at your pass. And he kind of 476 00:26:08,119 --> 00:26:10,360 Speaker 1: rolled his eyes. It's not gonna cause it any more 477 00:26:10,400 --> 00:26:13,399 Speaker 1: global warming and won't hurt your car. It's just a 478 00:26:13,440 --> 00:26:17,840 Speaker 1: little bit of a hassle. And I wasn't so sure 479 00:26:17,880 --> 00:26:20,320 Speaker 1: about that, so I took it to a state registered 480 00:26:20,440 --> 00:26:24,560 Speaker 1: emissions specialist here, and they said, yeah, it's the charcoal 481 00:26:24,600 --> 00:26:29,639 Speaker 1: canister that needs to be replaced. And wondering who listened 482 00:26:29,640 --> 00:26:32,399 Speaker 1: to you here? I like, I like mechanic B. I 483 00:26:32,480 --> 00:26:35,160 Speaker 1: like the second guy, And I'll tell you why, all right. 484 00:26:35,520 --> 00:26:37,119 Speaker 1: It's not that I want to spend your money or 485 00:26:37,119 --> 00:26:40,560 Speaker 1: anybody else's. First of all, driving a car with a 486 00:26:40,640 --> 00:26:44,879 Speaker 1: check engine light on, so you know right now today, 487 00:26:44,960 --> 00:26:46,800 Speaker 1: on this particular day in time, that it's got a 488 00:26:46,840 --> 00:26:51,080 Speaker 1: P zero four right two weeks from today when it 489 00:26:51,160 --> 00:26:53,600 Speaker 1: sets another fault code and you won't know if it 490 00:26:53,640 --> 00:26:56,159 Speaker 1: did or didn't. How will you? How will you know 491 00:26:57,160 --> 00:27:01,359 Speaker 1: if another fault occurs the lights already on? Yeah, unless 492 00:27:01,359 --> 00:27:04,800 Speaker 1: they get it, I guess right. And and the other 493 00:27:04,840 --> 00:27:08,240 Speaker 1: thing we're teaching you to do, um, let me explain 494 00:27:08,240 --> 00:27:09,560 Speaker 1: it to you this way. Do you have any kids, 495 00:27:09,560 --> 00:27:11,879 Speaker 1: Hadley Franklin, I'm sorry, do you have any you know 496 00:27:12,560 --> 00:27:16,000 Speaker 1: or or nieces? Would you teach somebody to drive and 497 00:27:16,040 --> 00:27:19,560 Speaker 1: tell him, hey, the temperature gage doesn't work. It says overheat, 498 00:27:19,640 --> 00:27:22,879 Speaker 1: Just keep driving the car, don't worry about it. Would you? 499 00:27:22,880 --> 00:27:24,920 Speaker 1: Would you? Would you encourage them to drive a vehicle 500 00:27:24,960 --> 00:27:28,439 Speaker 1: like that? Would because when it overheats. How would you 501 00:27:28,480 --> 00:27:31,600 Speaker 1: know when this car, when this car gets another problem? 502 00:27:31,800 --> 00:27:36,680 Speaker 1: How will you know? And all you're doing is creating 503 00:27:36,720 --> 00:27:38,840 Speaker 1: a bigger issue. I gotta tell you. The first guy 504 00:27:38,840 --> 00:27:41,120 Speaker 1: that said that, I don't like to say this word 505 00:27:41,119 --> 00:27:44,400 Speaker 1: on radio, So my engineers is gonna wins. But he's 506 00:27:44,400 --> 00:27:48,680 Speaker 1: an idiot, all right. He's looking at this thing completely wrong. 507 00:27:48,760 --> 00:27:51,480 Speaker 1: Either let's fix it right and and get it on 508 00:27:51,560 --> 00:27:53,119 Speaker 1: the road, or let's not fix it. It's not a 509 00:27:53,160 --> 00:27:55,240 Speaker 1: matter of global warming. It's more a matter of your 510 00:27:55,280 --> 00:27:59,240 Speaker 1: safety and the reliability of the vehicle, right, you know, 511 00:27:59,280 --> 00:28:02,800 Speaker 1: And that's really what it's all about. So I would say, 512 00:28:02,920 --> 00:28:05,840 Speaker 1: let's go with mechanic B. It sounds reasonable that it 513 00:28:05,880 --> 00:28:08,560 Speaker 1: could be a canister. They were very, very common, probably 514 00:28:08,600 --> 00:28:10,879 Speaker 1: the number one repair on those vehicles. And then at 515 00:28:10,960 --> 00:28:13,120 Speaker 1: least you've got some confidence as to what's going on. 516 00:28:14,040 --> 00:28:17,560 Speaker 1: There's nothing better in my mind than getting in a 517 00:28:17,560 --> 00:28:23,640 Speaker 1: car on a snowy day, blizzard, bad road conditions, Driving 518 00:28:23,640 --> 00:28:27,560 Speaker 1: in a car that's got good tires, good pressure, no dashboard, 519 00:28:27,640 --> 00:28:30,600 Speaker 1: lights on, runs, good feels, good heat works. It gives 520 00:28:30,600 --> 00:28:34,359 Speaker 1: you a sense of confidence. YEA. Sometimes yeah, you know, 521 00:28:34,440 --> 00:28:37,360 Speaker 1: well that's here's your opportunity, bibe. You know it's it's 522 00:28:37,359 --> 00:28:40,840 Speaker 1: it's how I started the hour today. Courage, conviction, responsibility, 523 00:28:40,920 --> 00:28:43,480 Speaker 1: that's all part of order repair. That first guy didn't 524 00:28:43,520 --> 00:28:47,720 Speaker 1: have any of it, alright, So yeah, interesting thing. I 525 00:28:47,760 --> 00:28:50,760 Speaker 1: was pricing out the parts and notice that the all 526 00:28:50,840 --> 00:28:54,160 Speaker 1: wheel drive canisters are cheaper than the front wheel drive 527 00:28:54,520 --> 00:28:58,760 Speaker 1: probably probably because they produced more of them and they're 528 00:28:58,760 --> 00:29:02,360 Speaker 1: and they're in greater numbers. That's like, that's like, do 529 00:29:02,440 --> 00:29:04,640 Speaker 1: you know it costs the tire company's more money to 530 00:29:04,680 --> 00:29:08,840 Speaker 1: make a black wall tire than a white wall tire. Yeah, 531 00:29:09,160 --> 00:29:12,920 Speaker 1: because all tires are white walls. They put a black 532 00:29:13,000 --> 00:29:16,120 Speaker 1: coating over the white wall to hide it, to make 533 00:29:16,120 --> 00:29:18,200 Speaker 1: it a black wall. If that tire is available in 534 00:29:18,240 --> 00:29:20,920 Speaker 1: two models, if there's a white wall version of whatever 535 00:29:20,920 --> 00:29:23,240 Speaker 1: the tire is that we're talking about. For conversation sake, 536 00:29:23,560 --> 00:29:26,080 Speaker 1: it's always it always costs them more money to make 537 00:29:26,080 --> 00:29:28,120 Speaker 1: it as a black wall than a white wall. That's 538 00:29:28,160 --> 00:29:30,200 Speaker 1: the way my tire guy explains it to me. Franklin 539 00:29:30,200 --> 00:29:32,640 Speaker 1: and murderin late I gotta go, but listen, you get 540 00:29:32,680 --> 00:29:34,760 Speaker 1: that fixed, and I appreciate the call, So good luck 541 00:29:34,760 --> 00:29:36,480 Speaker 1: to you and yours. I'm running any of the car doctor. 542 00:29:36,520 --> 00:30:05,040 Speaker 1: We'll be back right after this. Hey, welcome back. Why 543 00:30:05,040 --> 00:30:06,959 Speaker 1: don't eat of the car doctor. Let's see what's going 544 00:30:07,000 --> 00:30:10,240 Speaker 1: on with Michael out in Wisconsin with a two thousand 545 00:30:10,240 --> 00:30:12,320 Speaker 1: two on the c RV. Michael, welcome to the car doctor, sir. 546 00:30:12,360 --> 00:30:17,080 Speaker 1: How can I help? Hey? How you doing? What's going on? Well? 547 00:30:17,160 --> 00:30:20,360 Speaker 1: I I took my two thousand two CRV and to 548 00:30:20,920 --> 00:30:26,560 Speaker 1: my mechanic um because I had a left rear break 549 00:30:26,600 --> 00:30:29,680 Speaker 1: hanging out, and uh, I noticed it when I got 550 00:30:29,720 --> 00:30:31,760 Speaker 1: to the golf course. I stepped out of the baseball 551 00:30:31,840 --> 00:30:38,040 Speaker 1: and watch the smoke that distinctive brake smell. Took it 552 00:30:38,040 --> 00:30:45,560 Speaker 1: into my mechanic. He replaced the rear brake pads, calipers, 553 00:30:45,840 --> 00:30:50,920 Speaker 1: brake hoses, led the system. I took the took the 554 00:30:50,960 --> 00:30:55,480 Speaker 1: vehicle home and got to a top sign. Just notice 555 00:30:55,560 --> 00:30:57,880 Speaker 1: that when I when I put down the brake just 556 00:30:58,600 --> 00:31:01,760 Speaker 1: south kind of mushy. Okay, put a little bit more 557 00:31:02,000 --> 00:31:05,080 Speaker 1: and it went all away to the floor. Next morning, 558 00:31:05,080 --> 00:31:10,840 Speaker 1: I took it back to the mechanic and he said, well, 559 00:31:10,840 --> 00:31:13,560 Speaker 1: I to you try to figure it out. Put a 560 00:31:13,560 --> 00:31:20,160 Speaker 1: new masses cylinder on lead the system. Same thing if 561 00:31:20,240 --> 00:31:23,040 Speaker 1: you pushed a little hard. It went all away to 562 00:31:23,120 --> 00:31:30,160 Speaker 1: the floor. So but it stops great. It's not like 563 00:31:30,240 --> 00:31:34,600 Speaker 1: it's a you know, it's a stopping problem. But if 564 00:31:34,600 --> 00:31:37,360 Speaker 1: you're at a stop sign or stop late and you 565 00:31:37,360 --> 00:31:40,800 Speaker 1: know you're stops, you're fine. It doesn't creep forward unless 566 00:31:40,840 --> 00:31:43,760 Speaker 1: you put some more moderate pressure on the pedal goes 567 00:31:43,800 --> 00:31:46,160 Speaker 1: all the way down, all right. Well, if you can 568 00:31:46,280 --> 00:31:50,920 Speaker 1: wiggle the master down, you know, let me say, like, 569 00:31:50,960 --> 00:31:56,520 Speaker 1: if you can wiggle the master down at a stop sign, Michael, Yeah, 570 00:31:56,640 --> 00:31:58,360 Speaker 1: I would just want to be sure we don't have 571 00:31:58,400 --> 00:32:01,680 Speaker 1: a leak somewhere because it's your sounds like it all right, 572 00:32:01,880 --> 00:32:04,640 Speaker 1: It shouldn't. You shouldn't be able to push it to 573 00:32:04,680 --> 00:32:08,360 Speaker 1: the floor. You know you're physically on the floor or 574 00:32:08,640 --> 00:32:11,360 Speaker 1: is it that you're overriding And this is a field thing, 575 00:32:12,320 --> 00:32:14,680 Speaker 1: it's a non it's a non technical term. I call 576 00:32:14,720 --> 00:32:18,720 Speaker 1: it the gush of the booster um. Booster gush is 577 00:32:19,520 --> 00:32:22,840 Speaker 1: the wrong term. Where booster gush is that moment where 578 00:32:22,920 --> 00:32:25,000 Speaker 1: you can override the spring and the diaphragm of the 579 00:32:25,040 --> 00:32:29,360 Speaker 1: break booster and physically overcompensate and push the pedal down 580 00:32:29,440 --> 00:32:34,080 Speaker 1: further than you normally would. So you know, you'd have 581 00:32:34,160 --> 00:32:36,120 Speaker 1: to say that to your mechanic. Could this be the booster? 582 00:32:36,200 --> 00:32:38,239 Speaker 1: Is that what I'm feeling? But let me back up 583 00:32:38,240 --> 00:32:42,640 Speaker 1: a second. The car had a stuck caliper, all right. 584 00:32:43,680 --> 00:32:46,680 Speaker 1: Usually that doesn't happen overnight. Usually that comes on for 585 00:32:46,720 --> 00:32:49,840 Speaker 1: a while. So the typical scenario becomes, this is a 586 00:32:49,840 --> 00:32:52,320 Speaker 1: four wheel disc brake car. Correct, you said calipers in 587 00:32:52,360 --> 00:32:58,240 Speaker 1: the back. So the caliper gets stuck and it doesn't 588 00:32:58,280 --> 00:33:02,120 Speaker 1: adjust as quick as it should, and it alters the 589 00:33:02,160 --> 00:33:05,960 Speaker 1: pedal feel. So now that you've got two calipers on 590 00:33:06,320 --> 00:33:10,280 Speaker 1: that actually move, it changes the way the pedal feels, 591 00:33:10,640 --> 00:33:14,560 Speaker 1: all right, It's a different perceived where the pedal actually 592 00:33:14,600 --> 00:33:20,240 Speaker 1: compensates and hits. Now, in reality, a stuck caliper should 593 00:33:20,280 --> 00:33:24,040 Speaker 1: produce a worse pedal, all right, because you'd have to 594 00:33:24,400 --> 00:33:26,320 Speaker 1: if the caliper is stuck in a fixed position and 595 00:33:26,360 --> 00:33:28,520 Speaker 1: you step on the brake, the piston comes out. You've 596 00:33:28,520 --> 00:33:30,160 Speaker 1: got to hit the pedal twice to get it to 597 00:33:30,200 --> 00:33:32,240 Speaker 1: take up the distance that normally it would have to 598 00:33:32,280 --> 00:33:34,960 Speaker 1: take up if the caliper was in the proper position. 599 00:33:35,480 --> 00:33:39,800 Speaker 1: But I have had occasion where moderately stuck calipers don't 600 00:33:39,880 --> 00:33:42,240 Speaker 1: respond as well, and they give an impression of a 601 00:33:42,320 --> 00:33:46,360 Speaker 1: better than actual or normal pedal. That being said, I 602 00:33:46,440 --> 00:33:49,000 Speaker 1: just want to explain why it may be different. That 603 00:33:49,160 --> 00:33:52,000 Speaker 1: being said, I want to tell you how I think 604 00:33:52,000 --> 00:33:55,200 Speaker 1: you're gonna fix it, all right? Number one, I want 605 00:33:55,200 --> 00:33:57,440 Speaker 1: to be absolutely certain there's no leaks in this car. 606 00:33:57,800 --> 00:34:02,480 Speaker 1: Absolutely certain? Okay? Uh? Number one? Number two, I want 607 00:34:02,480 --> 00:34:05,800 Speaker 1: to be sure the Master is bled properly. I wonder 608 00:34:05,840 --> 00:34:08,880 Speaker 1: if he bench bled the Master or did he bleed 609 00:34:08,920 --> 00:34:13,960 Speaker 1: it on the car? All right? My next question would 610 00:34:14,000 --> 00:34:17,279 Speaker 1: be if he can come up with a plug that 611 00:34:17,360 --> 00:34:19,560 Speaker 1: would go into place of where the brake lines go. 612 00:34:20,040 --> 00:34:22,080 Speaker 1: Plug off the master. Just put the Master on the 613 00:34:22,080 --> 00:34:24,640 Speaker 1: car without any break lines connected, but put plugs in 614 00:34:24,680 --> 00:34:28,520 Speaker 1: the ports, step off the pedal. Does he still have 615 00:34:28,640 --> 00:34:30,839 Speaker 1: the same gushy pedal that he's got now? If he does, 616 00:34:30,880 --> 00:34:33,240 Speaker 1: he's still got a bad Master. I'll tell you what, Michael, 617 00:34:33,360 --> 00:34:35,000 Speaker 1: Sit tight. Let me pull over and take this pause. 618 00:34:35,000 --> 00:34:36,600 Speaker 1: I don't want to rush this. When I come back, 619 00:34:36,600 --> 00:34:38,560 Speaker 1: we'll finish up running any of the car. Doctor, don't 620 00:34:38,560 --> 00:35:09,480 Speaker 1: go away, smoke. Hey the product. Let's got back from 621 00:35:09,480 --> 00:35:11,440 Speaker 1: Michael Wisconsin real quick. Michael, we were talking about your 622 00:35:11,440 --> 00:35:13,840 Speaker 1: two thousand two hunds to CRV with a mushy brake pedal. 623 00:35:15,360 --> 00:35:17,080 Speaker 1: So what I'd like him to do is, you know, 624 00:35:17,560 --> 00:35:20,879 Speaker 1: find a set of plugs and plug the master, take 625 00:35:20,880 --> 00:35:23,000 Speaker 1: the lines out, plug the master, leave it in the car, 626 00:35:23,080 --> 00:35:26,440 Speaker 1: bleed it, put it in the car, treat it standalone system. 627 00:35:26,480 --> 00:35:29,200 Speaker 1: Just the master by itself. Does he have a guscy pedal, 628 00:35:30,040 --> 00:35:32,760 Speaker 1: plain and simple. That pedal should be. That pedal should 629 00:35:32,760 --> 00:35:36,239 Speaker 1: pop and be absolutely fine. All right, So once we 630 00:35:36,280 --> 00:35:39,040 Speaker 1: work once, once we work our way past the master, 631 00:35:39,719 --> 00:35:41,920 Speaker 1: then at that point the only other thing I want 632 00:35:41,960 --> 00:35:44,439 Speaker 1: him to consider is because of the mileage. And I've 633 00:35:44,480 --> 00:35:46,440 Speaker 1: seen this for whatever reason, I can't give you a 634 00:35:46,480 --> 00:35:48,239 Speaker 1: scientific reason, but it's one of the things in my 635 00:35:48,280 --> 00:35:52,360 Speaker 1: bag of tricks is look at the push rod going 636 00:35:52,520 --> 00:35:57,640 Speaker 1: into the booster from the brake pedal. I've I've run 637 00:35:57,640 --> 00:36:00,520 Speaker 1: into this a half a dozen times. I swear It's 638 00:36:00,520 --> 00:36:02,200 Speaker 1: like I was listening to a customer at the counter. 639 00:36:02,760 --> 00:36:05,000 Speaker 1: Before we'll break car. We put calipers on at the 640 00:36:05,000 --> 00:36:08,400 Speaker 1: petals kind of crumby what happened the push rod that 641 00:36:08,440 --> 00:36:12,120 Speaker 1: you never ever, ever ever ever have to adjust. There's 642 00:36:12,239 --> 00:36:14,160 Speaker 1: you know, the linkage has some slopping it it's not 643 00:36:14,280 --> 00:36:18,120 Speaker 1: factory fresh anymore. You get under there, there's a thirteen 644 00:36:18,200 --> 00:36:20,799 Speaker 1: or a fifteen nut that a jam nut that holds 645 00:36:20,800 --> 00:36:24,120 Speaker 1: it in place. Loosen that nut. Make sure you take 646 00:36:24,200 --> 00:36:27,920 Speaker 1: out the slop of the push rod going into the booster. 647 00:36:28,239 --> 00:36:31,719 Speaker 1: It doesn't take much, just so, no words. It's right 648 00:36:31,760 --> 00:36:33,600 Speaker 1: on the booster. So when you step on the break 649 00:36:33,680 --> 00:36:36,719 Speaker 1: you're getting instant response. You don't want to overdo it. 650 00:36:37,040 --> 00:36:39,080 Speaker 1: You don't want to push it past because then you'll 651 00:36:39,080 --> 00:36:41,560 Speaker 1: always have the break applied. There is a there is 652 00:36:41,600 --> 00:36:43,879 Speaker 1: a spec there for that. But try taking a look 653 00:36:43,920 --> 00:36:46,200 Speaker 1: at the push rod adjustment if you verify the master 654 00:36:46,480 --> 00:36:48,319 Speaker 1: and that might help solve your problem for you. I'm 655 00:36:48,360 --> 00:36:50,200 Speaker 1: here if you name me Michael, I'm Gonne in the 656 00:36:50,200 --> 00:36:52,719 Speaker 1: car doctor. The mechanics aren't expensive, they're priceless. See you