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Speaker 1: It's broken Jeffrey in the morning. And I don't know

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Speaker 1: what it is lately, but we've been getting so many

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Speaker 1: requests from spouses asking us to prank their significant others. Yes,

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Speaker 1: in this one, we've talked to the wife who said

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Speaker 1: she's been married to her husband for twenty years and

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Speaker 1: their biggest topic of conversation lately there's nothing good to

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Speaker 1: watch on the streaming channels right now.

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Speaker 2: I mean it is a hot topic in couples.

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Speaker 1: I'm sure. Yeah, we're going to fix that for him today.

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Speaker 1: We just got to adjust his algorithm a little bit.

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Speaker 1: In your phone tap right now. Hello, Hi, there is

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Speaker 1: this Jason.

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Speaker 2: Yes, this is Jason.

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Speaker 1: Hey Jason, I'm calling from Hulu's Viewer Experience team. My

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Speaker 1: name is Travis Etn. How's it going.

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Speaker 2: Today, Uh, yeah, it's going all right, great.

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Speaker 1: Yeah, I'm in Jacksonville this morning and the weather here

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Speaker 1: is great. Sure, hope, it's nice where you are. Yeah,

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Speaker 1: it's it's fine, awesome.

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Speaker 2: What is this about? Oh?

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Speaker 1: Yes, So the reason I'm calling we flag some unusual

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Speaker 1: viewing activity on your Hulu account.

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Speaker 2: Oh what do you mean.

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Speaker 1: Well, so, in the last seventy two hours, your account

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Speaker 1: streamed a documentary series titled Goat Birth Live. Wait what, Yeah,

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Speaker 1: we noticed you're a new user from last month and

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Speaker 1: watching six uninterrupted hours of goat birthing videos seemed off. Yeah,

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Speaker 1: we weren't sure.

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Speaker 2: Yeah, that wasn't me. Well, I don't know who's watching that.

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Speaker 1: It's okay. You don't have to be embarrassed.

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Speaker 2: Okay, I'm not embarrassed. Like, okay, maybe you're looking at

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Speaker 2: somebody else's profile, because that definitely is not me.

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Speaker 1: All right, Well, what about last Thursday? You apparently watched

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Speaker 1: four episodes of Soup the Quiet Killer. What that is

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Speaker 1: part of our Inconvenient Liquids collection?

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Speaker 2: I don't know what you're talking about. Killer Soup I've

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Speaker 2: never seen, well or heard.

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Speaker 1: Sorry, sir, it's Soup the Quiet Killer, whatever it is.

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Speaker 2: I didn't watch it.

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Speaker 1: Well, so two shows directly tied to your profile, you

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Speaker 1: claim you never watched either of them.

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Speaker 2: I don't have to claim anything. I didn't watch it.

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Speaker 1: Okay, So am I supposed to believe you when you

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Speaker 1: tell me that you didn't watch a show at two

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Speaker 1: am the other night called Lawn Whispers ASMR for Yard.

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Speaker 2: Lovers ASMR for Yards Like the Quiet I did not

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Speaker 2: watch any of that stuff. And I have a job.

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Speaker 2: I'm supposed to be working right now. I was not

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Speaker 2: up at two in the morning.

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Speaker 1: So you're saying it's not you.

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Speaker 2: Yes, I'm saying that it's not me.

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Speaker 1: Got it.

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Speaker 2: So, just like everything else at your company, you're getting

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Speaker 2: it wrong. Sir.

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Speaker 1: It's okay, you can calm down. It could be us.

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Speaker 1: There is a slim chance that our tastesinc AI glitched

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Speaker 1: and merged your preferences with someone in another region.

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Speaker 2: Okay, and why am I having a conversation about this?

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Speaker 1: So what we need to do is just a quick

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Speaker 1: profile realignment. I'm going to read a few newly curated categories.

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Speaker 1: Just say yes or no if they reflect your personal interests. Okay,

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Speaker 1: oh god? First up, mildly erotic puppet shows? Would you

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Speaker 1: engage or screaming at me?

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Speaker 2: Like get out of here?

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Speaker 1: So that's a yes?

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Speaker 2: No? Oh, nothing about puppets mildly What is mildly erotic?

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Speaker 1: Why can't I just I'll just.

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Speaker 2: For something and have it come up. Why does it

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Speaker 2: have to be like an algorithm.

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Speaker 1: I'm just realigning it. I'm just going to go to

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Speaker 1: the next here. What about doom Scroll the series A

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Speaker 1: show where a man checks his phone for bad news

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Speaker 1: for eight seasons. It's a two reel.

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Speaker 2: I feel like that is my life right now. With

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Speaker 2: this conversation, you are not just giving me what I want.

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Speaker 2: I want to watch all the episodes of Jeopardy.

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Speaker 1: That one is not on my list. But how about

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Speaker 1: British shows where everyone has an accent but no one's

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Speaker 1: actually British? Does that interest?

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Speaker 2: There's a show like that, It's like.

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Speaker 1: Bridgerton, but no one knows it that they're not British,

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Speaker 1: you know?

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Speaker 2: Can I just be completely honest here? This is another

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Speaker 2: example of why TV is so screwed up these days.

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Speaker 2: Like I can't find anything to watch.

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Speaker 1: Okay, that's fair, But last one the cooking shows where

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Speaker 1: the oven is a metaphor for divorce.

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Speaker 2: Can you even care about me watching anything? I am

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Speaker 2: crawling out of my skin trying to find something to watch,

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Speaker 2: and you're talking about me putting my wife in the oven, sir.

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Speaker 1: It's not literal, it's a metaphor. What do you mean?

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Speaker 2: No? I mean you're asking me if this is the

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Speaker 2: kind of stuff that I like to watch, and right

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Speaker 2: now I'd like to put my eyeballs in the fricking

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Speaker 2: oven so that I can overcook those because I don't

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Speaker 2: like any of what I'm seeing or hearing.

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Speaker 1: Okay, that's more of a Netflix thing. That's not what

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Speaker 1: we do.

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Speaker 2: Why are you talking about another streaming platform. I'm about

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Speaker 2: ready to go back to cable.

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Speaker 1: Oh well, you definitely don't want to do that. That

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Speaker 1: might actually save you money.

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Speaker 2: What the hell is happening?

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Speaker 1: Okay, you know what, Let's just do the easy thing

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Speaker 1: and tell you this is a prank call. I'll let

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Speaker 1: you off the hook.

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Speaker 2: You serious.

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Speaker 1: Yeah, I'm from brook and Jeffrey in the morning. This

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Speaker 1: is a phone tab that we're doing on you. I'm

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Speaker 1: glad you're laughing. Yeah, your wife Lorraine told us that

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Speaker 1: you've been kind of frustrated with your experience watching streaming

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Speaker 1: stuff lately. But you did pass the puppet test though.

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Speaker 1: That's what matters that.

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Speaker 2: I mean, Like, yeah, either gotta go, you can't go

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Speaker 2: mildly erotic? Yeah, either go or nothing?

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Speaker 1: Yes, you want the fully erotic puppet show streamed right

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Speaker 1: to you.

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Speaker 2: Erotic puppet show.

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Speaker 1: Okay, checking that on my list.

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Speaker 2: The week up every morning was phone taps weekday mornings.

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Speaker 2: On the twenties, Brooke and Jeffrey in the morning,