1 00:00:03,880 --> 00:00:07,560 Speaker 1: Ron and Aanien. The Giants lost really affected Tony that badly? Huh? Well, 2 00:00:07,640 --> 00:00:09,719 Speaker 1: not only that, but the Yankees lost this week. Do 3 00:00:10,360 --> 00:00:12,800 Speaker 1: that's true? Yeah, Tony, Tony was a two time loser 4 00:00:12,840 --> 00:00:15,400 Speaker 1: this week. He killed him, didn't No? No, He called 5 00:00:15,400 --> 00:00:17,720 Speaker 1: me yesterday and I don't know. I think he's got 6 00:00:17,720 --> 00:00:24,360 Speaker 1: the sports Fluctor. The Car Doctor. The spair is sort 7 00:00:24,400 --> 00:00:26,480 Speaker 1: of like the Rodney danger field of the car. It's 8 00:00:26,600 --> 00:00:28,280 Speaker 1: just the part that we give no respect and no 9 00:00:28,400 --> 00:00:30,840 Speaker 1: thought to until we need it. When, as you say, 10 00:00:30,840 --> 00:00:32,720 Speaker 1: we get that flat on Friday and we can't get 11 00:00:32,720 --> 00:00:37,479 Speaker 1: back to our mechanic, what do you do? Anybody? Welcome 12 00:00:37,560 --> 00:00:40,640 Speaker 1: to the radio home of Ron and Anian the Car Doctor. 13 00:00:40,920 --> 00:00:45,159 Speaker 1: Since this is where car owners the world overturned to 14 00:00:45,560 --> 00:00:49,800 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 15 00:00:49,800 --> 00:00:52,360 Speaker 1: giving you a busy signal, pick up the phone and 16 00:00:52,479 --> 00:00:55,760 Speaker 1: call in the garage orders are open, but I am 17 00:00:55,800 --> 00:00:58,319 Speaker 1: here to take your calls at eight five five six 18 00:00:59,360 --> 00:01:05,920 Speaker 1: and now he running. Hey, it's time to start your engines. Hello, 19 00:01:05,959 --> 00:01:07,680 Speaker 1: and welcome modern nating in. The Car Doctor here at 20 00:01:07,680 --> 00:01:10,920 Speaker 1: eight five five five six zero zero The Car Doctor 21 00:01:11,520 --> 00:01:13,480 Speaker 1: seven phone number. UM, I don't think we give that 22 00:01:13,520 --> 00:01:15,200 Speaker 1: out often enough. Let me do that when we're time. Hey, 23 00:01:15,200 --> 00:01:18,760 Speaker 1: it's Ronald and eight five five five zero zero zero. 24 00:01:18,800 --> 00:01:20,320 Speaker 1: That number you can call any time, day or night. 25 00:01:20,360 --> 00:01:22,800 Speaker 1: The show is live on the network Saturday afternoons two 26 00:01:22,800 --> 00:01:25,160 Speaker 1: to four pm Eastern Time. But you can call the 27 00:01:25,200 --> 00:01:28,319 Speaker 1: aforementioned eight five five five six zero nine zero zero 28 00:01:28,360 --> 00:01:31,320 Speaker 1: anytime and leave a message, and executive producer, Chief Cook, 29 00:01:31,360 --> 00:01:34,800 Speaker 1: bottle washer and today board operator Thomas Ray the third 30 00:01:35,160 --> 00:01:37,560 Speaker 1: will be glad to um call you back and get 31 00:01:37,560 --> 00:01:39,200 Speaker 1: you in the live queue for the broadcast that we 32 00:01:39,440 --> 00:01:42,320 Speaker 1: do the following week. Yes, providing that round deposits of 33 00:01:42,360 --> 00:01:44,280 Speaker 1: the quarter when you're supposed to, well, I give you 34 00:01:44,319 --> 00:01:47,200 Speaker 1: a six quarters so you can take six calls a week. Um, 35 00:01:47,440 --> 00:01:48,960 Speaker 1: you know, I make it so that you know, Listen 36 00:01:49,040 --> 00:01:50,720 Speaker 1: is a very affordable show. We're just not a little 37 00:01:50,720 --> 00:01:53,000 Speaker 1: bit of a budget. There were more than six calls 38 00:01:53,080 --> 00:01:55,120 Speaker 1: last week and you didn't come up with any other quarters. 39 00:01:55,200 --> 00:01:57,160 Speaker 1: Well that's because we I thought we were using slugs. 40 00:01:57,400 --> 00:02:00,400 Speaker 1: Um did I say that? Um? But you know, think 41 00:02:00,440 --> 00:02:04,080 Speaker 1: about think about you know, just on a different subject, right, 42 00:02:04,320 --> 00:02:07,280 Speaker 1: we're talking about technology last hour and the fellow called 43 00:02:07,320 --> 00:02:09,160 Speaker 1: up with the tire pressure sensors that he took out, 44 00:02:09,200 --> 00:02:11,560 Speaker 1: and how did he get around the warning on the dashboard? 45 00:02:11,840 --> 00:02:16,480 Speaker 1: Think about heck? Tech technology has ruined crime. I mean 46 00:02:16,480 --> 00:02:19,239 Speaker 1: it's created crime, but it's ruined crime. Right. You can't 47 00:02:19,240 --> 00:02:20,679 Speaker 1: put slugs in the answer in the in the in 48 00:02:20,720 --> 00:02:23,360 Speaker 1: the telephone booth? Any Are there telephone booths anymore? Are 49 00:02:23,400 --> 00:02:26,520 Speaker 1: there pay phones anymore? I've seen them very few and 50 00:02:26,560 --> 00:02:29,560 Speaker 1: far between, but I have seen them, so they do exist. Really. 51 00:02:29,919 --> 00:02:33,160 Speaker 1: I was watching an episode. What was I watching this morning? 52 00:02:33,200 --> 00:02:35,320 Speaker 1: I was on YouTube and somehow I came across the 53 00:02:35,320 --> 00:02:38,360 Speaker 1: Cosby Show, remember the Bill Cosby Show where he was 54 00:02:38,400 --> 00:02:41,200 Speaker 1: the gym teacher somewhere and and I came across the 55 00:02:41,280 --> 00:02:43,120 Speaker 1: very first one and I was looking at it because 56 00:02:43,120 --> 00:02:44,320 Speaker 1: of the cars that are in it. There was a 57 00:02:44,320 --> 00:02:47,000 Speaker 1: sixty eight months tang fast back and in a fifty 58 00:02:47,040 --> 00:02:49,880 Speaker 1: seven Corvette and the opening sequence and Vic ta Back 59 00:02:50,000 --> 00:02:51,520 Speaker 1: was in the show. He was working in a garage 60 00:02:51,520 --> 00:02:53,760 Speaker 1: as a mechanic. I mean, this goes way back to 61 00:02:53,840 --> 00:02:57,359 Speaker 1: the seventy one and he was in a pay phone. 62 00:02:57,720 --> 00:02:59,640 Speaker 1: I was like, wow, a phone booth, like you haven't 63 00:02:59,639 --> 00:03:02,080 Speaker 1: seen you know? You you walk into comedian, you came 64 00:03:02,080 --> 00:03:03,840 Speaker 1: out a sex offender. I mean, it was just like amazing, 65 00:03:03,880 --> 00:03:06,520 Speaker 1: Look how it transforms everybody. So many moons ago, it 66 00:03:06,560 --> 00:03:07,960 Speaker 1: was funny when you when you had to get ahold 67 00:03:08,000 --> 00:03:10,520 Speaker 1: of somebody. I used to carry a pager instead of 68 00:03:10,520 --> 00:03:11,840 Speaker 1: a cell phone, and I used to have to go 69 00:03:11,919 --> 00:03:13,840 Speaker 1: find a pay phone if my pager went off. It's 70 00:03:13,880 --> 00:03:17,120 Speaker 1: like nowadays, I I could, they can find me anywhere. 71 00:03:17,120 --> 00:03:18,720 Speaker 1: And one of these days, I'm just gonna throw the 72 00:03:18,919 --> 00:03:21,440 Speaker 1: cellphone down the sewer. And you know, you just can't. 73 00:03:21,800 --> 00:03:23,960 Speaker 1: I remember, and we're way up the subject the cars, folks, 74 00:03:24,000 --> 00:03:26,919 Speaker 1: And I'm sorry. I still remember when the kids were 75 00:03:26,960 --> 00:03:29,280 Speaker 1: young and we would go to the mall. You know. 76 00:03:29,360 --> 00:03:31,160 Speaker 1: That was when you're a young married couple. You can't 77 00:03:31,160 --> 00:03:33,720 Speaker 1: afford to go anywhere. You have two kids and then 78 00:03:33,760 --> 00:03:36,360 Speaker 1: three kids, so everybody's in the stroller and walking and 79 00:03:36,400 --> 00:03:40,080 Speaker 1: holding hands. And we got a motor roller cell phone. 80 00:03:40,120 --> 00:03:41,480 Speaker 1: And I tell this story all the time, but it 81 00:03:41,560 --> 00:03:43,560 Speaker 1: still cracks me up. That thing was the size of 82 00:03:43,560 --> 00:03:46,560 Speaker 1: a it was My laptop is smaller than that phone was. 83 00:03:47,040 --> 00:03:48,560 Speaker 1: And it was the coolest thing. You know. We could 84 00:03:48,600 --> 00:03:50,840 Speaker 1: take phone calls right from the baby carriage, you know. 85 00:03:50,920 --> 00:03:53,040 Speaker 1: And I start. Remember the one lady who said, wow, 86 00:03:53,040 --> 00:03:55,320 Speaker 1: a baby carriage with the phone. She goes, what do 87 00:03:55,360 --> 00:03:58,400 Speaker 1: you do for the living? Well, you know, I can't 88 00:03:58,400 --> 00:04:01,200 Speaker 1: really tell you, but it's a branch of the federal government. 89 00:04:01,280 --> 00:04:05,080 Speaker 1: She's like, really, they equipped cell phones and baby carriages. Yeah, 90 00:04:05,080 --> 00:04:09,120 Speaker 1: because you know we're on I remember years ago being 91 00:04:09,120 --> 00:04:11,240 Speaker 1: down to Disney World with the family. You know, I 92 00:04:11,280 --> 00:04:13,200 Speaker 1: was down doing a broadcast for the station I was 93 00:04:13,240 --> 00:04:16,000 Speaker 1: working for, and I had one of those phones as well, 94 00:04:16,080 --> 00:04:18,839 Speaker 1: with several spare batteries thrown over my shoulder. We're sitting 95 00:04:18,839 --> 00:04:20,400 Speaker 1: by the pool and I got the phone sitting there 96 00:04:20,400 --> 00:04:23,680 Speaker 1: and it's and that was a great phone. Oh, they 97 00:04:23,680 --> 00:04:26,080 Speaker 1: were excellent. That was a great phone. I'm sorry. I'm 98 00:04:26,120 --> 00:04:27,720 Speaker 1: sorry I tossed it. I would have saved that and 99 00:04:27,720 --> 00:04:30,560 Speaker 1: put it in the Rondaninian Museum for when I retire 100 00:04:30,680 --> 00:04:33,400 Speaker 1: next week. Um. Anyway, what the heck did I want 101 00:04:33,400 --> 00:04:35,360 Speaker 1: to open and talk about today? In the opening? Let 102 00:04:35,400 --> 00:04:37,000 Speaker 1: me look at my notes here, because I kind of 103 00:04:37,000 --> 00:04:38,479 Speaker 1: forgot what the heck we were gonna. Oh, I know 104 00:04:38,480 --> 00:04:40,880 Speaker 1: what I wanted to talk about. I had a technology 105 00:04:40,920 --> 00:04:44,240 Speaker 1: Here we go, Honda, right, where are we going? With 106 00:04:44,360 --> 00:04:48,800 Speaker 1: dashboard warning? Lines and Technology. Honda CRV came into the 107 00:04:48,800 --> 00:04:52,360 Speaker 1: shop Thursday, and she was the daughter of a regular customer, 108 00:04:52,440 --> 00:04:57,400 Speaker 1: first time for her, and there were six dashboard warning lights. 109 00:04:57,440 --> 00:05:02,279 Speaker 1: On one TPMs light was on, flashing, and like, uh, 110 00:05:02,400 --> 00:05:08,159 Speaker 1: the stability control, break lamp, check engine um, traction control, 111 00:05:08,320 --> 00:05:10,000 Speaker 1: you name it, it was on. I mean, the thing 112 00:05:10,040 --> 00:05:13,360 Speaker 1: looked like a Christmas tree. So, I you know, where 113 00:05:13,360 --> 00:05:15,080 Speaker 1: do you start? You always start the diagnosis at the 114 00:05:15,080 --> 00:05:18,200 Speaker 1: beginning and fifty seven thousand mile car and I just 115 00:05:18,240 --> 00:05:22,440 Speaker 1: couldn't help, but notice that all four tires looked like slicks. 116 00:05:22,680 --> 00:05:27,960 Speaker 1: Literally no tread all right, just slicks. And I said, now, 117 00:05:27,960 --> 00:05:31,240 Speaker 1: and and and and understand. In twelve and thirteen, Honda 118 00:05:31,279 --> 00:05:34,560 Speaker 1: got away from using a direct tire pressure system. There's 119 00:05:34,600 --> 00:05:37,360 Speaker 1: no censors in the wheels anymore. It's based on what else, 120 00:05:37,480 --> 00:05:41,200 Speaker 1: tire diameter. So they measured the rolling circumference based on 121 00:05:41,320 --> 00:05:44,080 Speaker 1: vehicle speed off the A B S censors. So I'm 122 00:05:44,120 --> 00:05:46,480 Speaker 1: thinking to myself, well, maybe the A B S centers, 123 00:05:46,600 --> 00:05:48,680 Speaker 1: you know, maybe the tire condition has something to do 124 00:05:48,720 --> 00:05:50,799 Speaker 1: with the TPMs. But why the rest of the warning 125 00:05:50,880 --> 00:05:54,320 Speaker 1: lights are on, I don't know. So we brought it in. 126 00:05:54,360 --> 00:05:56,440 Speaker 1: We agreed to do a diagnosis and let's put four 127 00:05:56,440 --> 00:05:58,039 Speaker 1: tires on it, let's make it safe. We'll give it 128 00:05:58,040 --> 00:05:59,880 Speaker 1: back to it for the weekend and see where we 129 00:06:00,080 --> 00:06:04,800 Speaker 1: end up. So naturally, we scanned for codes, and there 130 00:06:04,920 --> 00:06:08,040 Speaker 1: was there was a bunch of codes UM vehicle related, 131 00:06:08,120 --> 00:06:14,160 Speaker 1: engine stability, vehicle stability, traction control, lost communication, and one 132 00:06:14,240 --> 00:06:17,039 Speaker 1: stood out and it was a fault code for the 133 00:06:17,160 --> 00:06:22,560 Speaker 1: break fluid level switch in the master cylinder. Sure enough, 134 00:06:22,600 --> 00:06:24,760 Speaker 1: we looked at the break fluid level switch and it 135 00:06:24,800 --> 00:06:30,080 Speaker 1: was down on its contact because the break fluid was low. Well, 136 00:06:30,120 --> 00:06:31,919 Speaker 1: when we did the four tires, because we did do 137 00:06:31,960 --> 00:06:33,760 Speaker 1: four tires on the car, we noticed that the car 138 00:06:33,839 --> 00:06:39,599 Speaker 1: was in need of brakes. So because the vehicle owner 139 00:06:39,760 --> 00:06:44,400 Speaker 1: didn't do proper maintenance and stay on top of vehicle condition. 140 00:06:44,880 --> 00:06:47,080 Speaker 1: But but I've been doing that run, I really have. 141 00:06:47,320 --> 00:06:49,760 Speaker 1: I I take it in for oil changes all the time. 142 00:06:50,720 --> 00:06:53,719 Speaker 1: But either she didn't heed the warning or nobody looked. 143 00:06:53,720 --> 00:06:55,440 Speaker 1: And I give her the benefit of the doubt. She 144 00:06:55,520 --> 00:06:59,040 Speaker 1: was a pretty sharp person, she said, you know, And 145 00:06:58,880 --> 00:07:01,240 Speaker 1: and we ended up we did four tires and four 146 00:07:01,320 --> 00:07:04,000 Speaker 1: tires and it's coming to for four breaks because it 147 00:07:04,040 --> 00:07:06,480 Speaker 1: needed breaks. The fluid and the master cylinder dropped low 148 00:07:06,560 --> 00:07:08,480 Speaker 1: enough that it turned the switch on, turned on the 149 00:07:08,560 --> 00:07:11,920 Speaker 1: rest of the dishboard warning lights, and by simply adding 150 00:07:11,960 --> 00:07:14,120 Speaker 1: fluid and putting tires on the car, the problem solved. 151 00:07:15,680 --> 00:07:19,600 Speaker 1: What does that say about technology? Right? You know everything? 152 00:07:19,640 --> 00:07:23,240 Speaker 1: And I never would have bet that something so simple 153 00:07:23,280 --> 00:07:27,960 Speaker 1: would create so much of a warning now. Years ago, 154 00:07:28,080 --> 00:07:30,440 Speaker 1: and that's where I'm going with this. Years ago, I 155 00:07:30,440 --> 00:07:33,480 Speaker 1: remember Japanese cars were among the first that if there 156 00:07:33,520 --> 00:07:36,400 Speaker 1: was one thing wrong in one system, they would turn 157 00:07:36,440 --> 00:07:38,880 Speaker 1: on one two other lights. They kind of wanted to 158 00:07:38,880 --> 00:07:41,720 Speaker 1: get your attention, you know, they wanted you you know, 159 00:07:41,840 --> 00:07:43,520 Speaker 1: they wanted you to see the guy out in front 160 00:07:43,520 --> 00:07:46,040 Speaker 1: of the car waving the flag going hey do something. 161 00:07:47,040 --> 00:07:50,640 Speaker 1: Now they're really getting hardcore, right, They're turning on multiple lights, 162 00:07:50,960 --> 00:07:54,880 Speaker 1: flashing lights, and they're creating a condition that you're uncomfortable 163 00:07:54,960 --> 00:07:57,560 Speaker 1: driving the car. But rightfully so. Look at the condition 164 00:07:57,640 --> 00:07:59,280 Speaker 1: this car was in. Do you know how long it 165 00:07:59,320 --> 00:08:01,360 Speaker 1: takes were four fires to be worn down two slicks, 166 00:08:01,400 --> 00:08:05,400 Speaker 1: I mean, no tread and to the point that probably 167 00:08:05,440 --> 00:08:07,760 Speaker 1: within the next three thousand miles this car will be 168 00:08:07,800 --> 00:08:12,600 Speaker 1: breaks metal on metal. I guess maybe they're engineering things 169 00:08:12,680 --> 00:08:15,720 Speaker 1: for people that aren't taking it to the right shop. 170 00:08:15,800 --> 00:08:17,640 Speaker 1: I'll say it like that that aren't doing the right 171 00:08:17,920 --> 00:08:20,920 Speaker 1: service too. You know, the warnings are being built in 172 00:08:21,040 --> 00:08:25,280 Speaker 1: to capture somebody's attention. Put in three dollars worth a 173 00:08:25,320 --> 00:08:27,360 Speaker 1: break fluid, put a bunch of tires on the car, 174 00:08:27,520 --> 00:08:29,400 Speaker 1: turned off all the lights. They haven't been back since 175 00:08:29,920 --> 00:08:32,760 Speaker 1: cars fixed. Just just something different, just when you think 176 00:08:32,800 --> 00:08:36,440 Speaker 1: it's gonna be so complicated sometimes. You know, my college professor, 177 00:08:36,559 --> 00:08:39,280 Speaker 1: keep its simple, son. Uh, you know he was, Uh, 178 00:08:39,800 --> 00:08:42,760 Speaker 1: you know, I always think kiss and you know, just 179 00:08:42,760 --> 00:08:45,599 Speaker 1: just keep it simple because it doesn't have to necessarily 180 00:08:45,600 --> 00:08:48,640 Speaker 1: be more complicated than that, and don't ever forget that. 181 00:08:48,720 --> 00:08:51,560 Speaker 1: Let's go and talk to Marty in Louisiana Lincoln town 182 00:08:51,559 --> 00:08:55,320 Speaker 1: car and some issues with the passenger front door lock. Ay, Marty, 183 00:08:55,400 --> 00:08:59,320 Speaker 1: what's going on? Yeah, Iron, nice to speak to you. 184 00:09:00,120 --> 00:09:04,560 Speaker 1: Try that's right. The passenger aside door lock didn't respond 185 00:09:05,200 --> 00:09:08,600 Speaker 1: to you know, the feature when you press the button 186 00:09:08,640 --> 00:09:12,760 Speaker 1: to lock all the doors. Uh, yeah, it's just completely out. 187 00:09:12,800 --> 00:09:15,600 Speaker 1: I don't know if it's a wire us. There might 188 00:09:15,640 --> 00:09:19,040 Speaker 1: be something that needs to be um, you know, um 189 00:09:19,280 --> 00:09:22,920 Speaker 1: scanned with a meter. You know, well you could you could. 190 00:09:22,960 --> 00:09:25,720 Speaker 1: Surely it wouldn't hurt to throw a scan tool on. 191 00:09:25,760 --> 00:09:27,600 Speaker 1: It's just to do a body scan, just to see 192 00:09:27,600 --> 00:09:30,280 Speaker 1: if there are any faults in there. UM. And yeah, 193 00:09:30,320 --> 00:09:32,160 Speaker 1: it could be a broken wire in the door gym. 194 00:09:32,280 --> 00:09:34,760 Speaker 1: That's always possible too, but likely what's gonna end up 195 00:09:34,760 --> 00:09:37,800 Speaker 1: happening is the door panel is gonna come apart and 196 00:09:37,960 --> 00:09:39,600 Speaker 1: you're gonna have to go to the connector for the 197 00:09:39,640 --> 00:09:42,520 Speaker 1: lock actuator. It should be a two wire actuator buried 198 00:09:42,520 --> 00:09:46,000 Speaker 1: inside the door, and you know, put another electrical device 199 00:09:46,040 --> 00:09:48,679 Speaker 1: across it sometimes. Uh, you know, it wouldn't hurt just 200 00:09:48,720 --> 00:09:50,760 Speaker 1: to put a bulb across it, or or a test 201 00:09:50,840 --> 00:09:55,040 Speaker 1: light or uh, you know, just to look to see 202 00:09:55,040 --> 00:09:57,080 Speaker 1: if you if you activate it, do you see voltage 203 00:09:57,120 --> 00:09:59,360 Speaker 1: in the ground. It's just they're just putting a their 204 00:09:59,400 --> 00:10:02,720 Speaker 1: providing an alternating power and ground to that depending upon 205 00:10:02,720 --> 00:10:05,560 Speaker 1: which way the button is pushed. It's just a simple 206 00:10:05,880 --> 00:10:10,200 Speaker 1: reverse forward magnetic motor UM and they have been known 207 00:10:10,240 --> 00:10:12,559 Speaker 1: to fail. Not would not be the most uncommon. One 208 00:10:12,559 --> 00:10:14,400 Speaker 1: of the reasons why I also tend to go to 209 00:10:14,440 --> 00:10:16,080 Speaker 1: the door after I look for the obvious, you know, 210 00:10:16,160 --> 00:10:18,960 Speaker 1: fault with the carbon and accident things like that. Is 211 00:10:20,280 --> 00:10:24,079 Speaker 1: it is possible I've got a linkage issue such that 212 00:10:24,200 --> 00:10:26,840 Speaker 1: something is bound or rusting and bound up and it 213 00:10:26,880 --> 00:10:29,440 Speaker 1: won't be able to pull and and make it move. 214 00:10:30,200 --> 00:10:32,800 Speaker 1: Um but short of that, there's there's really not much 215 00:10:32,800 --> 00:10:37,000 Speaker 1: else you can do with it. So I should look 216 00:10:37,000 --> 00:10:39,319 Speaker 1: for a boy. I took the door panel off the 217 00:10:39,400 --> 00:10:41,760 Speaker 1: other side. They actually had a pinn fell off a 218 00:10:41,840 --> 00:10:45,360 Speaker 1: class and um, I put that back on. It's been 219 00:10:45,440 --> 00:10:48,360 Speaker 1: finally ever since I've been in there before. On the 220 00:10:48,480 --> 00:10:50,760 Speaker 1: driver side, do it, but the passenger side, Yeah, I 221 00:10:51,000 --> 00:10:54,720 Speaker 1: should take the door panel off and see if I'm 222 00:10:54,720 --> 00:10:57,880 Speaker 1: getting voltage. Yeah, if you if if you're if you're 223 00:10:58,200 --> 00:11:00,200 Speaker 1: if you're familiar with it, take the door panel off, 224 00:11:00,320 --> 00:11:03,400 Speaker 1: find the actuator, unplug. It should have a two wire connector, 225 00:11:03,960 --> 00:11:06,080 Speaker 1: and you should have power and ground. And then one 226 00:11:06,120 --> 00:11:07,800 Speaker 1: way it's gonna show powering ground, and then the other 227 00:11:07,800 --> 00:11:10,440 Speaker 1: way it's gonna show negative power. Ground's gonna be reverse polarity. 228 00:11:10,920 --> 00:11:12,880 Speaker 1: And if you've got signal to the actuator, and then 229 00:11:12,880 --> 00:11:16,320 Speaker 1: it's just a bad actuator, all right. You can you 230 00:11:16,400 --> 00:11:18,959 Speaker 1: can follow the actuator up to the linkage where it 231 00:11:18,960 --> 00:11:21,360 Speaker 1: connects to the linkage and try cycling it by hand. 232 00:11:21,960 --> 00:11:24,240 Speaker 1: And if its cycles by hand, that means the linkage 233 00:11:24,240 --> 00:11:26,240 Speaker 1: inside the door is free and easy to move, then 234 00:11:26,240 --> 00:11:28,120 Speaker 1: it's just gonna be an actuator. There's not much else 235 00:11:28,120 --> 00:11:32,760 Speaker 1: it can be, alright, sir, Okay, well, great, Ron, thanks 236 00:11:32,800 --> 00:11:37,160 Speaker 1: so uch, appreciate. I'll do that all right upon that, right, 237 00:11:37,160 --> 00:11:39,000 Speaker 1: You're very good, sir, Yes, sir, thank you very much. 238 00:11:39,040 --> 00:11:40,600 Speaker 1: In the call back, if you have any other questions 239 00:11:40,800 --> 00:11:43,719 Speaker 1: eight five five zero nine zero zero, we're on any 240 00:11:43,720 --> 00:11:53,040 Speaker 1: of the car doctor coming back right after this for 241 00:11:53,160 --> 00:11:55,880 Speaker 1: the best in car advice, give Ron a call eight 242 00:11:55,920 --> 00:12:00,920 Speaker 1: five five five six zero nine nine zero zero now, Gara. Hey, 243 00:12:01,000 --> 00:12:03,120 Speaker 1: by the way, I know, um everybody's been waiting for this. 244 00:12:03,160 --> 00:12:04,840 Speaker 1: But down around the bottom of the hour, we're gonna 245 00:12:04,880 --> 00:12:07,040 Speaker 1: be joined by Bill Brunner. He's the general manager of 246 00:12:07,040 --> 00:12:10,000 Speaker 1: Premise Chevrolet right here in New Jersey. And Bill and 247 00:12:10,040 --> 00:12:12,840 Speaker 1: I chatted over the last couple of weeks about a 248 00:12:12,840 --> 00:12:15,040 Speaker 1: bunch of things, and I thought it was a great conversation, 249 00:12:15,160 --> 00:12:17,319 Speaker 1: very timely. See, people don't realize when I go in 250 00:12:17,360 --> 00:12:19,920 Speaker 1: and I start talking to them, I'm actually interviewing them 251 00:12:19,920 --> 00:12:21,719 Speaker 1: to say, hey, has this guy got something to say 252 00:12:21,760 --> 00:12:24,079 Speaker 1: at the national level, and I think Bill does to 253 00:12:24,120 --> 00:12:27,120 Speaker 1: talk about the automobile business and some of the changes 254 00:12:27,160 --> 00:12:29,360 Speaker 1: he's seen over his career, and he's gonna be joining 255 00:12:29,400 --> 00:12:31,320 Speaker 1: us a little bit, so I look forward to that. 256 00:12:31,559 --> 00:12:33,959 Speaker 1: Steve Cook has written a book about O B D two. 257 00:12:34,000 --> 00:12:35,640 Speaker 1: We've had Steve on the show from time to time. 258 00:12:35,640 --> 00:12:38,520 Speaker 1: He's an instructor out in Ohio. I believe it is, 259 00:12:38,840 --> 00:12:41,680 Speaker 1: and um I was. I was reading the excerpts of it, 260 00:12:41,760 --> 00:12:44,480 Speaker 1: and um I like what he says. Uh oh. Code types. 261 00:12:44,520 --> 00:12:46,760 Speaker 1: He starts talking about O b D two. When diagnosing 262 00:12:46,760 --> 00:12:48,600 Speaker 1: an O B D two vehicle fault, it is important 263 00:12:48,600 --> 00:12:50,400 Speaker 1: to consider the type of code that has been set. 264 00:12:50,640 --> 00:12:53,680 Speaker 1: Different diagnostic strategies maybe may need to be used, some 265 00:12:53,720 --> 00:12:56,199 Speaker 1: code types of reason to diagnosed, and others. We'll start 266 00:12:56,200 --> 00:12:58,000 Speaker 1: with what's referred to as a history code. And then 267 00:12:58,000 --> 00:12:59,599 Speaker 1: he begins. He goes in and he explains what a 268 00:12:59,679 --> 00:13:02,000 Speaker 1: history code is. History codes or codes that have been 269 00:13:02,040 --> 00:13:04,120 Speaker 1: set some time in the past. We know the time 270 00:13:04,120 --> 00:13:06,199 Speaker 1: of history code is stored is limited by key starts 271 00:13:06,280 --> 00:13:08,599 Speaker 1: or other means. However, history codes can be liking to 272 00:13:08,679 --> 00:13:10,440 Speaker 1: having had a broken arm at one time. While an 273 00:13:10,520 --> 00:13:12,319 Speaker 1: X ray may show evidence of the arm being broken 274 00:13:12,320 --> 00:13:14,199 Speaker 1: at one time. The arm is since healed and it 275 00:13:14,240 --> 00:13:17,840 Speaker 1: has no longer broken. A history code indicates it existed 276 00:13:17,880 --> 00:13:20,080 Speaker 1: at one time, but currently the fault is not present. 277 00:13:20,880 --> 00:13:24,760 Speaker 1: Bottom line, Steve is explaining things, very technical things in 278 00:13:24,960 --> 00:13:28,360 Speaker 1: everyday common language. And um, I think the book is 279 00:13:28,480 --> 00:13:31,080 Speaker 1: in pre press. I don't think it's published yet. He 280 00:13:31,080 --> 00:13:33,000 Speaker 1: had sent me an advanced copy. And I'm gonna tell 281 00:13:33,040 --> 00:13:34,480 Speaker 1: you when this book comes out, I think it's gonna 282 00:13:34,480 --> 00:13:36,880 Speaker 1: be a must read for a lot of people, technicians 283 00:13:37,000 --> 00:13:41,000 Speaker 1: and technician students and uh, you know, the listeners to 284 00:13:41,040 --> 00:13:44,760 Speaker 1: this radio show, The Weekend Warriors, because uh, you know, 285 00:13:44,880 --> 00:13:49,160 Speaker 1: I I think it's just common, everyday language being being 286 00:13:49,160 --> 00:13:52,360 Speaker 1: put into what is a very technical subject. So kudos 287 00:13:52,440 --> 00:13:54,880 Speaker 1: to Steve. I like what I'm reading, Stephen, and you know, 288 00:13:55,000 --> 00:13:57,319 Speaker 1: keep it coming. Good job. Um. A quick piece of email, 289 00:13:57,320 --> 00:13:58,760 Speaker 1: A couple of emails. I want to get some email 290 00:13:58,760 --> 00:14:00,920 Speaker 1: out of the way. Sorry, we got Lucy the Wonder 291 00:14:00,960 --> 00:14:03,240 Speaker 1: Dog in here with us. Lucy okay, I just dropped 292 00:14:03,280 --> 00:14:06,880 Speaker 1: a bunch of papers on her. Sorry baby. Um from Fred, 293 00:14:06,960 --> 00:14:09,960 Speaker 1: Fred writes, I own five BMW three eight nine with 294 00:14:10,000 --> 00:14:13,079 Speaker 1: seventy three thousand miles don't having a spidometer issue. Sometimes 295 00:14:13,120 --> 00:14:14,800 Speaker 1: it works when starting out, then it will drop to 296 00:14:14,880 --> 00:14:17,240 Speaker 1: zero O the times it won't show speed. What could 297 00:14:17,280 --> 00:14:18,679 Speaker 1: be the cause? And how do I fix? Get a 298 00:14:18,720 --> 00:14:21,200 Speaker 1: new instrument panel or any advice would be appreciated. Fred 299 00:14:21,400 --> 00:14:24,520 Speaker 1: Fred these um if memory serves me correct, There's a 300 00:14:24,520 --> 00:14:26,040 Speaker 1: couple of things this could be. This could be the 301 00:14:26,040 --> 00:14:29,440 Speaker 1: censor at the trans um that that drives it. I 302 00:14:29,480 --> 00:14:32,360 Speaker 1: believe this was an electronics predometer. Uh. This is one 303 00:14:32,360 --> 00:14:34,480 Speaker 1: of the early electronics predometers. They had problems with the 304 00:14:34,520 --> 00:14:37,120 Speaker 1: signal generator out of the transmission. They also had problems 305 00:14:37,160 --> 00:14:41,920 Speaker 1: with the spiometer, the spiedometer motor um at at at 306 00:14:41,920 --> 00:14:44,320 Speaker 1: the instrument cluster itself and that would have to be repaired. 307 00:14:44,480 --> 00:14:47,200 Speaker 1: There's some serious diagnostic steps that have to be done 308 00:14:47,240 --> 00:14:50,320 Speaker 1: in order to be accurate. UM. You need to get 309 00:14:50,360 --> 00:14:52,400 Speaker 1: it into a shop and let them do some voltage 310 00:14:52,400 --> 00:14:56,120 Speaker 1: readings and measurements. Eighty five was an interesting year from BMW. 311 00:14:56,240 --> 00:14:58,840 Speaker 1: This is when BMW was leading the charge in terms 312 00:14:58,920 --> 00:15:02,480 Speaker 1: of electrical diet gnostics. And you know it's it's not 313 00:15:02,520 --> 00:15:04,600 Speaker 1: necessary that you have to change the whole instrument cluster. 314 00:15:04,960 --> 00:15:07,920 Speaker 1: Likely there's going to be repair internally to different pieces 315 00:15:07,920 --> 00:15:10,880 Speaker 1: and parts, and this one, I thought this was a 316 00:15:10,920 --> 00:15:14,080 Speaker 1: great question, Ron, How I think all they're all great questions, 317 00:15:14,080 --> 00:15:16,960 Speaker 1: just some of them just capture my imagination. Ron. How 318 00:15:16,960 --> 00:15:19,760 Speaker 1: will all these new LED headlights and tail lights work 319 00:15:19,800 --> 00:15:23,120 Speaker 1: on cars in the cold winter areas like Wisconsin? The 320 00:15:23,160 --> 00:15:25,640 Speaker 1: old allogens heated up to melt ice and snow from 321 00:15:25,640 --> 00:15:27,960 Speaker 1: the light bezels while driving. The L E D s 322 00:15:28,000 --> 00:15:30,240 Speaker 1: are cooler cold, won't they just freeze over? Now we 323 00:15:30,280 --> 00:15:32,680 Speaker 1: have a twenty eighteen Jeep Wrangler with these kind of lights. 324 00:15:32,680 --> 00:15:35,760 Speaker 1: First winter's coming. I noticed in a Jeep aftermarket catalog 325 00:15:35,800 --> 00:15:37,920 Speaker 1: that you can order LED lights with them without heaters 326 00:15:37,920 --> 00:15:40,480 Speaker 1: built in. Apparently the heaters can melt ice. I'm not 327 00:15:40,560 --> 00:15:42,720 Speaker 1: sure the factory thought of that yet. Your thoughts, I've 328 00:15:42,760 --> 00:15:45,440 Speaker 1: I've I've got to tell you, Steve, I you know what, 329 00:15:45,480 --> 00:15:49,000 Speaker 1: It's an excellent question, Mr Ray, Do they but L 330 00:15:49,000 --> 00:15:52,000 Speaker 1: E D s are cool to the touch? Correct, they 331 00:15:52,040 --> 00:15:55,120 Speaker 1: do produce a certain amount of heat, but they yes, 332 00:15:55,160 --> 00:15:57,000 Speaker 1: they are cool to the touch because they don't draw 333 00:15:57,040 --> 00:16:02,680 Speaker 1: that much current. So it is an interesting comment. It 334 00:16:02,880 --> 00:16:06,920 Speaker 1: is um you know where when you take a look 335 00:16:06,960 --> 00:16:11,360 Speaker 1: at at brighter l e eds for example, like tower lights. Um, 336 00:16:11,400 --> 00:16:14,800 Speaker 1: people don't realize that that top flashing bulb on the 337 00:16:14,800 --> 00:16:19,320 Speaker 1: towers watts. Um, that's a and that's a lot of power. 338 00:16:19,880 --> 00:16:24,880 Speaker 1: The LED version of that bulb will take oh maybe 339 00:16:25,640 --> 00:16:28,880 Speaker 1: a hundred watts. But that hundred watts of heat has 340 00:16:28,920 --> 00:16:31,480 Speaker 1: to get dissipated in someplace, so there's a big Mama 341 00:16:31,520 --> 00:16:34,400 Speaker 1: heat sync on there. Um. But it does produce a 342 00:16:34,440 --> 00:16:36,360 Speaker 1: hundred wats of heat. So the l e D s 343 00:16:36,360 --> 00:16:39,960 Speaker 1: do produce heat in quantity. But but you know, you 344 00:16:40,000 --> 00:16:42,360 Speaker 1: wonder if it's enough to melt ice and snow in 345 00:16:42,440 --> 00:16:45,880 Speaker 1: thirty two degrees um. Steve makes some really great comments here, 346 00:16:45,920 --> 00:16:47,440 Speaker 1: and I'm gonna say, you know, I haven't thought of 347 00:16:47,480 --> 00:16:50,240 Speaker 1: that one yet. I haven't seen it as a complaint. 348 00:16:50,240 --> 00:16:54,920 Speaker 1: I haven't seen anybody, you know, make a statement about it. Now. 349 00:16:54,960 --> 00:16:58,480 Speaker 1: I wonder if the surrounding lights, like I'm thinking about 350 00:16:58,480 --> 00:17:00,640 Speaker 1: the new plow truck. The new plow truck has what 351 00:17:00,760 --> 00:17:02,600 Speaker 1: I believe are L e D lights l e D 352 00:17:02,720 --> 00:17:05,280 Speaker 1: headlights up front. No, they're h I D s. I'm sorry, 353 00:17:05,400 --> 00:17:09,160 Speaker 1: they're hi D lamps in the twenty in the Silverado, 354 00:17:09,440 --> 00:17:12,800 Speaker 1: so it does not have L e ED headlights. Um, 355 00:17:12,840 --> 00:17:15,480 Speaker 1: so I'm wondering, so maybe we don't run L E 356 00:17:15,560 --> 00:17:17,720 Speaker 1: D S Steve. You know what, I'm gonna have to 357 00:17:17,760 --> 00:17:20,359 Speaker 1: look at the wranglers. Do they really have L E 358 00:17:20,480 --> 00:17:22,920 Speaker 1: ED headlights? If they do, then there's got to be 359 00:17:23,000 --> 00:17:26,199 Speaker 1: a way around it. If they don't, then that's the 360 00:17:26,200 --> 00:17:27,919 Speaker 1: answer to the question. But yeah, that's a that's an 361 00:17:27,920 --> 00:17:31,040 Speaker 1: interesting concept. Here we go again, right, Technology is is 362 00:17:31,119 --> 00:17:34,119 Speaker 1: just every time we change something, there's something else to 363 00:17:34,160 --> 00:17:36,760 Speaker 1: think about. And it used to be that a car 364 00:17:36,880 --> 00:17:38,480 Speaker 1: just you got in it. It was simple and it 365 00:17:38,520 --> 00:17:40,160 Speaker 1: took you from A to B. Now it's just an 366 00:17:40,160 --> 00:17:43,880 Speaker 1: event just trying to go anywhere. Um. You know how 367 00:17:43,960 --> 00:17:48,719 Speaker 1: technology has changed and evolved. And again I've said this 368 00:17:48,760 --> 00:17:51,480 Speaker 1: before and I'll say it again. You know that technology 369 00:17:51,520 --> 00:17:54,120 Speaker 1: comes at a price because you think about parts availability, 370 00:17:54,160 --> 00:17:57,480 Speaker 1: you think about the training, the skill set. I was 371 00:17:57,520 --> 00:17:59,639 Speaker 1: reading an article on one of the forums this morning 372 00:18:00,720 --> 00:18:02,960 Speaker 1: talked about a mechanic was talking about he had twenty 373 00:18:03,040 --> 00:18:06,119 Speaker 1: sixteen Chevy Silverado that had sat in water. It was 374 00:18:06,160 --> 00:18:08,679 Speaker 1: a flood vehicle and they were fixing it and the 375 00:18:08,760 --> 00:18:11,960 Speaker 1: electric power steering stopped working and in order to get 376 00:18:11,960 --> 00:18:15,040 Speaker 1: it to work, they had to replace the belt. There's 377 00:18:15,280 --> 00:18:17,720 Speaker 1: a belt that's on an electric motor that drives the 378 00:18:17,760 --> 00:18:20,199 Speaker 1: pump or the device that runs the electric power steering. 379 00:18:20,800 --> 00:18:23,720 Speaker 1: There's a tuning fork that you tighten the belt until 380 00:18:23,760 --> 00:18:25,840 Speaker 1: it produces when you thump the belt, it produces a 381 00:18:25,840 --> 00:18:28,879 Speaker 1: certain amount of frequency to tell you is the belt 382 00:18:28,960 --> 00:18:31,959 Speaker 1: just tight enough? Who's got that kind of technology? Who 383 00:18:32,000 --> 00:18:34,800 Speaker 1: can afford the tool? One remains to be seen. I'm 384 00:18:34,840 --> 00:18:36,840 Speaker 1: on any of the Car Doctor coming up next, Bill Brunner, 385 00:18:36,880 --> 00:18:47,520 Speaker 1: Bramis Chevrolet, Stay tuned, don't go away when the family 386 00:18:47,560 --> 00:18:50,320 Speaker 1: car needs some fixing. There's only two things that really matter, 387 00:18:50,600 --> 00:18:53,720 Speaker 1: getting the right part and getting some good advice. It's 388 00:18:53,760 --> 00:18:56,040 Speaker 1: a pretty safe bet that, with over a million parts 389 00:18:56,080 --> 00:18:58,840 Speaker 1: in stock, pet Boys has the right part right now. 390 00:18:59,280 --> 00:19:01,919 Speaker 1: The pet Boys Pros are extensively trained to find the 391 00:19:02,000 --> 00:19:05,080 Speaker 1: right part for just about any car truck. Better yet, 392 00:19:05,359 --> 00:19:08,719 Speaker 1: these pros can also handle the entire installation or service needed. 393 00:19:09,040 --> 00:19:11,320 Speaker 1: It's always good to have options and no the pep 394 00:19:11,400 --> 00:19:27,400 Speaker 1: Boys Pros have it covered either way. Second, hang, hey, 395 00:19:27,480 --> 00:19:29,400 Speaker 1: welcome back around naming the Car Doctor. You know, there's 396 00:19:29,440 --> 00:19:33,320 Speaker 1: nothing more exciting to me than that new car deal 397 00:19:33,400 --> 00:19:36,520 Speaker 1: or experience you know, it's it's it's it's right up 398 00:19:36,560 --> 00:19:40,040 Speaker 1: there with watching your kids being born and grow up. 399 00:19:40,080 --> 00:19:41,800 Speaker 1: And it's just so exciting to walk out onto that 400 00:19:41,840 --> 00:19:45,199 Speaker 1: new car showroom and just you know that the energy 401 00:19:45,240 --> 00:19:47,240 Speaker 1: of it, you know, and it's it's just a good time. 402 00:19:47,280 --> 00:19:49,399 Speaker 1: And and I enjoy it each and every time. But 403 00:19:49,440 --> 00:19:51,240 Speaker 1: it had been a while since I was I purchased 404 00:19:51,240 --> 00:19:53,320 Speaker 1: my last new car, about eleven years. And I was 405 00:19:53,600 --> 00:19:56,800 Speaker 1: very very surprised, and and and and actually I don't 406 00:19:56,800 --> 00:19:59,560 Speaker 1: know if the word is relieved, but you know, overcome 407 00:19:59,600 --> 00:20:02,040 Speaker 1: to the agree of how pleasant an experience it was. 408 00:20:02,040 --> 00:20:04,200 Speaker 1: I went down to premise Chevrolet here locally in New 409 00:20:04,280 --> 00:20:07,040 Speaker 1: Jersey a couple of weeks back, purchased a new twenty 410 00:20:07,080 --> 00:20:09,600 Speaker 1: nineteen Silverado Great Truck. I like it so much, I'm 411 00:20:09,600 --> 00:20:11,560 Speaker 1: afraid to drive it. I don't want to wear it out. Uh, 412 00:20:11,600 --> 00:20:13,000 Speaker 1: you know, I want to keep it a million years. 413 00:20:13,359 --> 00:20:16,199 Speaker 1: And you know, the whole experience just walked in and 414 00:20:16,240 --> 00:20:18,960 Speaker 1: I watched, I watched the wheels as they turned and 415 00:20:19,000 --> 00:20:22,800 Speaker 1: the process that occurred. And I said, I wonder if 416 00:20:22,840 --> 00:20:26,480 Speaker 1: everybody is aware of the effort that is being made 417 00:20:26,560 --> 00:20:30,760 Speaker 1: to explain the technology that's on the showroom floor. And 418 00:20:31,080 --> 00:20:32,720 Speaker 1: you know, the answer I came up with in my 419 00:20:32,760 --> 00:20:34,680 Speaker 1: head was, I don't think so. I think everybody goes 420 00:20:34,720 --> 00:20:36,440 Speaker 1: in there with a little bit maybe have a chip 421 00:20:36,480 --> 00:20:39,080 Speaker 1: on their shoulder, or they're timid, they're just afraid, they wonder, 422 00:20:39,119 --> 00:20:42,360 Speaker 1: they're scared. It's it's overwhelming. Well, I'm here to help 423 00:20:42,359 --> 00:20:44,520 Speaker 1: you sort it out. I've reached out to someone I 424 00:20:44,560 --> 00:20:46,320 Speaker 1: considered to be at the at the at the at 425 00:20:46,320 --> 00:20:48,320 Speaker 1: the tip of the sword, and um an expert in 426 00:20:48,320 --> 00:20:50,200 Speaker 1: this area, has been in this business a long long time, 427 00:20:50,200 --> 00:20:52,760 Speaker 1: Bill Brunner. He's the general manager of Premise Chevrolet. And 428 00:20:52,760 --> 00:20:53,920 Speaker 1: we're glad to have him here with us on the 429 00:20:53,920 --> 00:20:56,919 Speaker 1: car Doctor. Bill, Welcome aboard, sir, great Ryan, glad to 430 00:20:56,920 --> 00:21:00,240 Speaker 1: be here. You talk about excitement on the show on floor, said, 431 00:21:00,240 --> 00:21:03,000 Speaker 1: that's what we feel every time we sell it. Yeah, 432 00:21:03,000 --> 00:21:05,160 Speaker 1: you know, And Bill, I could I could sense that, 433 00:21:05,600 --> 00:21:08,080 Speaker 1: you know, like, I know you guys like to sell cars, 434 00:21:08,119 --> 00:21:11,080 Speaker 1: but you really like to sell cars. It was it 435 00:21:11,119 --> 00:21:13,840 Speaker 1: was like glee. It was. It was just a joyful moment, 436 00:21:13,880 --> 00:21:16,440 Speaker 1: you know, is everybody, you know, congratulations and here's your 437 00:21:16,440 --> 00:21:19,040 Speaker 1: new keys, and we're happy for you and thank you 438 00:21:19,080 --> 00:21:23,000 Speaker 1: for purchasing Chevrolet. And I mean it was just the enthusiasm. Um, 439 00:21:23,040 --> 00:21:25,239 Speaker 1: it's a great team there, it really is, and it's 440 00:21:25,280 --> 00:21:28,639 Speaker 1: just a it's a great experience. Um, you've been in 441 00:21:28,680 --> 00:21:32,000 Speaker 1: the business a long time. Compare what goes on today 442 00:21:32,040 --> 00:21:34,479 Speaker 1: to to ten years ago, twenty years ago. How has 443 00:21:34,520 --> 00:21:37,720 Speaker 1: it changed. Hey, when I first started in the business, 444 00:21:37,800 --> 00:21:41,760 Speaker 1: we looked through inventory on an index card. Uh, now 445 00:21:41,800 --> 00:21:44,320 Speaker 1: you can't do that. We have seven hundred cars available 446 00:21:44,359 --> 00:21:47,760 Speaker 1: to us, so uh, you know, it takes a little 447 00:21:47,800 --> 00:21:50,080 Speaker 1: bit of search technology to be able to find the 448 00:21:50,080 --> 00:21:51,800 Speaker 1: car that's even sitting on our own lot or in 449 00:21:51,840 --> 00:21:53,840 Speaker 1: one of our storage lots, are are coming to us 450 00:21:53,880 --> 00:21:56,840 Speaker 1: from Chevrole at But you know, with with a couple 451 00:21:56,840 --> 00:21:58,840 Speaker 1: of clicks, we can find the right color and the 452 00:21:58,920 --> 00:22:02,480 Speaker 1: right equipment that you look for. That's a that's a 453 00:22:02,560 --> 00:22:05,080 Speaker 1: dramatic change. And then of course once we find the car, 454 00:22:05,160 --> 00:22:08,080 Speaker 1: we gotta find the right you know, the right program 455 00:22:08,119 --> 00:22:10,280 Speaker 1: for you, whether you're leasing or I are going to 456 00:22:10,359 --> 00:22:13,800 Speaker 1: pay cash. And when I started in the business, we 457 00:22:13,840 --> 00:22:15,639 Speaker 1: had a we had a book and you looked up 458 00:22:15,680 --> 00:22:18,720 Speaker 1: how much a quest to borrow a thousand dollars and 459 00:22:18,720 --> 00:22:20,560 Speaker 1: you had to multiply that out to come up with 460 00:22:20,800 --> 00:22:24,320 Speaker 1: a finance number. I know, we haven't. I remember back 461 00:22:24,320 --> 00:22:27,040 Speaker 1: in the day, the local Chevy dealer used to put 462 00:22:27,080 --> 00:22:31,200 Speaker 1: brown paper in front of the glass in September, right 463 00:22:31,240 --> 00:22:33,479 Speaker 1: because the new car unveiling, and then they would take 464 00:22:33,480 --> 00:22:35,520 Speaker 1: the brown paper off the glass the next day and 465 00:22:35,920 --> 00:22:39,520 Speaker 1: there were your new models. But but now you know Chevrolet, 466 00:22:39,560 --> 00:22:42,679 Speaker 1: for example, you're continuously rolling out new models and changes 467 00:22:42,720 --> 00:22:45,440 Speaker 1: and they just they just keep coming. But you guys 468 00:22:45,480 --> 00:22:48,800 Speaker 1: do a great job of not overwhelming the buyer. I mean, 469 00:22:48,800 --> 00:22:51,479 Speaker 1: you're always keeping everybody informed. What kind of effort does 470 00:22:51,520 --> 00:22:54,480 Speaker 1: that take. I think it's the same kind of thing 471 00:22:54,520 --> 00:22:58,040 Speaker 1: where we keep track of every customer. They come in 472 00:22:58,080 --> 00:23:00,560 Speaker 1: and look at a particular car and and maybe they 473 00:23:00,800 --> 00:23:04,080 Speaker 1: don't buy now, they come back later, they buy a car, 474 00:23:04,119 --> 00:23:05,879 Speaker 1: and we keep track of what's going on in the 475 00:23:05,880 --> 00:23:08,800 Speaker 1: service department and how many miles they have on it 476 00:23:08,960 --> 00:23:11,280 Speaker 1: and what kind of you know, what kind of service 477 00:23:11,320 --> 00:23:14,440 Speaker 1: they've had over the years. Um, so we know what's 478 00:23:14,480 --> 00:23:16,800 Speaker 1: going on. So when the end of two and a 479 00:23:16,800 --> 00:23:18,880 Speaker 1: half years, you know, we can start talking to them 480 00:23:18,880 --> 00:23:22,000 Speaker 1: about replacing that car. If it's a three year lease, 481 00:23:22,200 --> 00:23:24,480 Speaker 1: you know, if it's wherever it comes in and we 482 00:23:24,520 --> 00:23:28,119 Speaker 1: have a new two thousand nineteen Silverado coming out. We 483 00:23:28,160 --> 00:23:30,639 Speaker 1: start to look at the people that are in the 484 00:23:30,680 --> 00:23:33,800 Speaker 1: prior generation that might be ready to buy a car 485 00:23:33,920 --> 00:23:35,800 Speaker 1: because they're miles is up that we can see in 486 00:23:35,840 --> 00:23:38,399 Speaker 1: the service department, and you offer them that opportunity to 487 00:23:38,440 --> 00:23:39,960 Speaker 1: come in and look, you know, you're not getting my 488 00:23:40,000 --> 00:23:42,919 Speaker 1: truck back, Bill, I love my truck. You can't have 489 00:23:43,200 --> 00:23:44,679 Speaker 1: I gotta keep it for a while. Yet, it's a 490 00:23:44,720 --> 00:23:47,639 Speaker 1: great truck. I'm telling you, I'm stunned. My two thousand 491 00:23:47,640 --> 00:23:50,119 Speaker 1: and eight was a great vehicle. But I gotta tell 492 00:23:50,160 --> 00:23:53,040 Speaker 1: you the twenty nineteen it's just light years ahead, just 493 00:23:53,160 --> 00:23:55,359 Speaker 1: the way it rides and handles, and and just the 494 00:23:55,400 --> 00:23:58,640 Speaker 1: overall fit and field. They really they really really got 495 00:23:58,640 --> 00:24:02,160 Speaker 1: that truck. Right. Um. I can't say enough about it. 496 00:24:02,640 --> 00:24:05,720 Speaker 1: Um when you look at you know, and and and 497 00:24:05,760 --> 00:24:07,400 Speaker 1: what one of the things I wanted to talk about 498 00:24:07,440 --> 00:24:10,000 Speaker 1: before I go there, I want to hit this question first. 499 00:24:10,040 --> 00:24:13,040 Speaker 1: I was thinking, you know, there's so many choices today, right, 500 00:24:13,040 --> 00:24:15,000 Speaker 1: it used to just be back when you started, when 501 00:24:15,040 --> 00:24:17,760 Speaker 1: I started working on cars, it's a gas engine. That 502 00:24:17,880 --> 00:24:20,640 Speaker 1: was all that was available, right, Um, you know, now 503 00:24:20,680 --> 00:24:24,960 Speaker 1: it's diesel, it's electric, it's hybrid, it's it's gas. Do 504 00:24:25,040 --> 00:24:27,960 Speaker 1: you think, you know, diesel, let's start there. Do you 505 00:24:28,000 --> 00:24:31,720 Speaker 1: think diesel is is still that alternate power source that 506 00:24:31,760 --> 00:24:37,320 Speaker 1: they're chasing or does it just have specific applications specific vehicles. Well, certainly, 507 00:24:37,320 --> 00:24:40,840 Speaker 1: you know our door max are big, big Silverado, big 508 00:24:40,880 --> 00:24:43,439 Speaker 1: engine in the in the Silverado. It offers you know, 509 00:24:43,520 --> 00:24:47,080 Speaker 1: great performance and balance with economy and able to pull 510 00:24:47,160 --> 00:24:50,720 Speaker 1: some big stuff. But we have diesels in you know, 511 00:24:51,040 --> 00:24:54,800 Speaker 1: the smaller cars and the Cruise and the Equinox and 512 00:24:54,880 --> 00:24:58,480 Speaker 1: even the small truck to Colorado. But you know, right now, 513 00:24:58,600 --> 00:25:01,280 Speaker 1: the whole diesel thing is kind of up in the 514 00:25:01,320 --> 00:25:04,199 Speaker 1: air because of Volkswagen. I had to tell you it 515 00:25:04,280 --> 00:25:06,720 Speaker 1: was an island a couple of weeks ago and all 516 00:25:06,760 --> 00:25:09,240 Speaker 1: they have is diesels on the on the on the street. 517 00:25:09,359 --> 00:25:11,680 Speaker 1: For the most part. I drove one for a week 518 00:25:11,720 --> 00:25:16,560 Speaker 1: and it was it was a terrific car. Um. I 519 00:25:16,600 --> 00:25:19,040 Speaker 1: think the market's got to come back around to appreciate 520 00:25:19,119 --> 00:25:24,240 Speaker 1: that the diesels are running clean. Uh, they're quiet fuels available. 521 00:25:24,720 --> 00:25:27,480 Speaker 1: It's not like it was ten years ago. And it 522 00:25:27,840 --> 00:25:31,000 Speaker 1: seems like, you know, it seems like the vehicles, the 523 00:25:31,040 --> 00:25:34,440 Speaker 1: alternate sources, whether it's diesel or electric or gas, any 524 00:25:34,480 --> 00:25:36,200 Speaker 1: issues that come up along the way. It seems like 525 00:25:36,240 --> 00:25:38,560 Speaker 1: a lot of the stuff is easier fixed today because 526 00:25:38,600 --> 00:25:40,760 Speaker 1: it's a lot of times it's software and we'll put 527 00:25:40,760 --> 00:25:42,560 Speaker 1: a flesh and it will change the program and will 528 00:25:42,560 --> 00:25:45,800 Speaker 1: modify this, will modify that. Whereas you know, ten years ago, 529 00:25:45,920 --> 00:25:48,520 Speaker 1: fifteen years ago, it had to come in, parts had 530 00:25:48,520 --> 00:25:51,000 Speaker 1: to be replaced. There were you know, recalls were harder 531 00:25:51,000 --> 00:25:54,600 Speaker 1: than I think. Is is that a fair statement. Yeah, 532 00:25:54,640 --> 00:25:56,679 Speaker 1: I missed a lot of technology on the car today. 533 00:25:56,720 --> 00:25:59,000 Speaker 1: So that's one of the reasons why the les can 534 00:25:59,080 --> 00:26:01,080 Speaker 1: run clean, get the power. But the same with the 535 00:26:01,119 --> 00:26:06,080 Speaker 1: gas engines, and there's there's multiple computers on there and 536 00:26:06,080 --> 00:26:09,520 Speaker 1: and uh and systems to keep the emissions uh, you know, 537 00:26:09,560 --> 00:26:11,920 Speaker 1: the emissions low and they had gas mileage up and 538 00:26:11,960 --> 00:26:14,560 Speaker 1: still give you proper performance, you know, as the car. 539 00:26:14,800 --> 00:26:16,640 Speaker 1: Car starts nice when it's cold, and it runs good 540 00:26:16,640 --> 00:26:21,000 Speaker 1: when it's hot again. There are recalls. Often the recalls 541 00:26:21,040 --> 00:26:24,560 Speaker 1: are things where they're just really programming. We're changing timing 542 00:26:24,600 --> 00:26:29,480 Speaker 1: curves or fuel ratios because there they found a better 543 00:26:29,560 --> 00:26:31,800 Speaker 1: algorithm to make the car run there. You know what 544 00:26:32,080 --> 00:26:33,959 Speaker 1: really impressed me. And I'm gona embarrass you here, Bill, 545 00:26:34,000 --> 00:26:37,120 Speaker 1: I'm sorry. But what really impressed me about you is 546 00:26:37,400 --> 00:26:40,840 Speaker 1: I was looking at the Google reviews for Paramas Chevrolet. 547 00:26:41,800 --> 00:26:43,560 Speaker 1: Now I don't know if that really I guess that 548 00:26:43,600 --> 00:26:45,919 Speaker 1: really is you. But there's somebody on there called Bill Brunner, 549 00:26:46,000 --> 00:26:49,159 Speaker 1: general manager, parremis chef, and you're answering, well, you're answering 550 00:26:49,200 --> 00:26:53,040 Speaker 1: all the reviews. And I was stunned. I was like, wow, 551 00:26:53,119 --> 00:26:58,200 Speaker 1: look at this, um uh, where do you find the time? Well, 552 00:26:58,359 --> 00:27:01,160 Speaker 1: you know, Google's wonderful thing pops up on my phone 553 00:27:01,160 --> 00:27:03,280 Speaker 1: and says that somebody just left you a one star 554 00:27:03,359 --> 00:27:05,920 Speaker 1: review or a five star review. And certainly if the 555 00:27:05,960 --> 00:27:07,520 Speaker 1: leave us a five star review, I want to say 556 00:27:07,520 --> 00:27:11,320 Speaker 1: thank you, um, you know for doing that. And you know, 557 00:27:11,359 --> 00:27:13,359 Speaker 1: find a minute here and there in between the busy 558 00:27:13,440 --> 00:27:15,720 Speaker 1: day or at the end of the day. But I'm 559 00:27:15,760 --> 00:27:18,080 Speaker 1: more interested in the one star review. What did we 560 00:27:18,119 --> 00:27:20,639 Speaker 1: do wrong? What can we do better? And I'll follow 561 00:27:20,680 --> 00:27:23,520 Speaker 1: up with those people and ask them what happened let 562 00:27:23,520 --> 00:27:27,120 Speaker 1: me know, um you know, and and a good number 563 00:27:27,119 --> 00:27:30,400 Speaker 1: of people are they're willing to tell me what went 564 00:27:30,480 --> 00:27:33,639 Speaker 1: wrong and we take corrective action. So we use that 565 00:27:33,720 --> 00:27:38,640 Speaker 1: information to you know, change our process, do some training, 566 00:27:39,000 --> 00:27:40,639 Speaker 1: and it's hey, if we made mistake, we want to 567 00:27:40,680 --> 00:27:44,760 Speaker 1: fix it. Yeah, I get that. I was aware of that. 568 00:27:44,840 --> 00:27:47,280 Speaker 1: I mean the whole process by which you know, first 569 00:27:47,600 --> 00:27:49,879 Speaker 1: I made an inquiry about a truck with me, it 570 00:27:49,960 --> 00:27:51,760 Speaker 1: just started as I made an inquiry about a truck. 571 00:27:51,760 --> 00:27:53,359 Speaker 1: And don't I don't never tell anybody who I am. 572 00:27:53,440 --> 00:27:54,800 Speaker 1: I just I just want to be one of the herd. 573 00:27:55,280 --> 00:27:58,040 Speaker 1: And you know, the the Internet specialists rereaked out to 574 00:27:58,080 --> 00:27:59,479 Speaker 1: me and they said, come on in and see us, 575 00:27:59,520 --> 00:28:02,440 Speaker 1: and um, I specifically came in when they weren't expecting 576 00:28:02,440 --> 00:28:05,760 Speaker 1: me because I'm sneaky like that. Um, you know, and 577 00:28:05,760 --> 00:28:07,879 Speaker 1: I so I bumped into Andy in the showroom, and 578 00:28:07,960 --> 00:28:09,960 Speaker 1: you know, Andy and I took a liking to each 579 00:28:10,000 --> 00:28:12,000 Speaker 1: other right away, where a couple of old car guys, 580 00:28:12,000 --> 00:28:14,680 Speaker 1: we get it, and you know, the relationship took off 581 00:28:14,720 --> 00:28:18,560 Speaker 1: from there. But you know, it's it's I guess what 582 00:28:18,600 --> 00:28:21,720 Speaker 1: I'm thinking is that the technology. Do you think the 583 00:28:21,800 --> 00:28:25,600 Speaker 1: technology of the car and the process and what they're 584 00:28:25,600 --> 00:28:28,199 Speaker 1: trying to do puts people off a little bit? Do 585 00:28:28,200 --> 00:28:32,919 Speaker 1: you think people come in apprehensive and nervous, Well, you know, 586 00:28:33,040 --> 00:28:37,840 Speaker 1: the buying process has changed again. Years ago, when you 587 00:28:37,880 --> 00:28:39,320 Speaker 1: wanted to go look at a car, you went to 588 00:28:39,360 --> 00:28:42,280 Speaker 1: the show rope and you know, you kicked the tires 589 00:28:42,360 --> 00:28:45,400 Speaker 1: and a guy you know told you the features and 590 00:28:45,480 --> 00:28:47,640 Speaker 1: benefits of the car and maybe took you for a drive, 591 00:28:47,840 --> 00:28:50,800 Speaker 1: or maybe your neighbor told you about it. Today, the 592 00:28:50,840 --> 00:28:53,840 Speaker 1: customers coming in sometimes the more knowledge than we have 593 00:28:53,920 --> 00:28:56,440 Speaker 1: about that one specific car because he's done their research 594 00:28:56,720 --> 00:28:59,360 Speaker 1: to go to the Internet and go to the the 595 00:28:59,440 --> 00:29:02,520 Speaker 1: sites that specialize in, you know, in the product. They 596 00:29:02,520 --> 00:29:04,560 Speaker 1: could do comparisons. They go to Google and they can 597 00:29:04,600 --> 00:29:09,200 Speaker 1: find out about us, um what's going on. And then 598 00:29:09,240 --> 00:29:11,920 Speaker 1: they call and they call and you know, called talk 599 00:29:12,000 --> 00:29:14,160 Speaker 1: to one of our Internet specialists who gives them some 600 00:29:14,200 --> 00:29:17,320 Speaker 1: more information and schedules them from an appointment. And then 601 00:29:17,360 --> 00:29:19,120 Speaker 1: eventually they show up. So they've already had a lot 602 00:29:19,160 --> 00:29:21,520 Speaker 1: of interaction with the car before we see them the 603 00:29:21,560 --> 00:29:24,600 Speaker 1: first time. Right, Yeah, the the Internet shore has changed things, 604 00:29:24,680 --> 00:29:28,320 Speaker 1: right absolutely? Yeah? Yeah, Hey, Bill, where can the listeners 605 00:29:28,320 --> 00:29:30,200 Speaker 1: go get more information? We're gonna come back. I'm gonna 606 00:29:30,200 --> 00:29:31,640 Speaker 1: I'm gonna bring it back another time. I want to 607 00:29:31,640 --> 00:29:33,160 Speaker 1: talk to you more about the Internet. But the clock 608 00:29:33,200 --> 00:29:35,600 Speaker 1: is gonna grab us today. Um, if anybody out there 609 00:29:35,640 --> 00:29:37,000 Speaker 1: is interested and they want to talk to what I 610 00:29:37,040 --> 00:29:39,440 Speaker 1: consider the best, the best of the best, where can 611 00:29:39,440 --> 00:29:42,080 Speaker 1: they far more information about you guys? It's great. You 612 00:29:42,080 --> 00:29:45,000 Speaker 1: can just visit us at premise yet Chevrolet dot com. 613 00:29:45,200 --> 00:29:47,880 Speaker 1: You know, take a right down Route seventeen in New Jersey. Bill, 614 00:29:48,000 --> 00:29:49,680 Speaker 1: I know you're busy today. I'm sure Saturday in the 615 00:29:49,720 --> 00:29:52,200 Speaker 1: car dealerships ay a busy time of the day. So 616 00:29:52,320 --> 00:29:54,520 Speaker 1: thanks for thanks for being here with us today, right, sir, 617 00:29:55,120 --> 00:29:57,560 Speaker 1: Great talking to you by by I'm running any in 618 00:29:57,560 --> 00:30:07,080 Speaker 1: the car doctor will be back right after this. That's right. 619 00:30:07,080 --> 00:30:09,280 Speaker 1: If you call and we're not live, you can leave 620 00:30:09,320 --> 00:30:11,040 Speaker 1: a message and we'll call you back to get you 621 00:30:11,080 --> 00:30:15,760 Speaker 1: on the air with Ron five zero nine zero zero. 622 00:30:16,080 --> 00:30:19,400 Speaker 1: Speaking of Ron here he is. Hey, you know, Tom, 623 00:30:19,440 --> 00:30:22,239 Speaker 1: that was a good interview. I wonder, you know, and 624 00:30:22,240 --> 00:30:24,080 Speaker 1: that's just the tip of the tip of the tip 625 00:30:24,120 --> 00:30:26,920 Speaker 1: of the iceberg. You know, I'd love to pick Bill's 626 00:30:26,960 --> 00:30:29,680 Speaker 1: brain further on the internet. Also, you wonder you know 627 00:30:29,680 --> 00:30:31,880 Speaker 1: he talked about programs they did do that you know 628 00:30:31,880 --> 00:30:33,520 Speaker 1: when I was there that you know, do you qualify 629 00:30:33,560 --> 00:30:35,440 Speaker 1: for this? Were you a veteran, where you're a teacher, 630 00:30:35,560 --> 00:30:38,000 Speaker 1: where you you know this and that the way you 631 00:30:38,000 --> 00:30:40,720 Speaker 1: can finance a car today, probably talking to the finance guy. 632 00:30:40,720 --> 00:30:43,600 Speaker 1: I'm wanna see if can get Robert Davidson from Premise Chevy. 633 00:30:43,640 --> 00:30:46,720 Speaker 1: I mean, if you're if you're a recently graduated student, 634 00:30:46,760 --> 00:30:48,880 Speaker 1: if you're a new student, if you're you know, I mean, 635 00:30:48,880 --> 00:30:51,160 Speaker 1: there's a lot of ways to afford a car, more 636 00:30:51,200 --> 00:30:53,920 Speaker 1: so than just walking in and buying it exactly. You know, 637 00:30:54,000 --> 00:30:56,320 Speaker 1: people don't realize that. So that's something we got to 638 00:30:56,320 --> 00:30:58,480 Speaker 1: talk about. Let's go and talk to Maynard in Illinois. 639 00:30:58,560 --> 00:31:01,200 Speaker 1: Some comments about tires and spare tires and things like that. Menard, 640 00:31:01,320 --> 00:31:02,920 Speaker 1: welcome to the car doctor. How can it helps her? 641 00:31:03,560 --> 00:31:07,160 Speaker 1: Welcome to thank you, thanks for taking my call again. 642 00:31:07,560 --> 00:31:12,080 Speaker 1: I just an instant deppened at work. Looks I'll go ahead. 643 00:31:12,360 --> 00:31:17,120 Speaker 1: Tier she could get it changed under does her spiritless flat. 644 00:31:17,640 --> 00:31:20,840 Speaker 1: She had never higher in the years that she had 645 00:31:20,880 --> 00:31:24,200 Speaker 1: the car. And everybody talks about King tires, but they 646 00:31:24,240 --> 00:31:27,000 Speaker 1: seem to forget the spare Yeah, you know it's it's 647 00:31:27,040 --> 00:31:30,000 Speaker 1: the spare tire. Is the Rodney danger field of of 648 00:31:30,000 --> 00:31:31,560 Speaker 1: of the part of the car. It seems that we 649 00:31:31,600 --> 00:31:35,280 Speaker 1: don't think about it until we absolutely positively needed And 650 00:31:35,440 --> 00:31:38,520 Speaker 1: you know, perhaps it's the fault of mechanics. Perhaps it's 651 00:31:38,560 --> 00:31:40,360 Speaker 1: the fault of the designers. You know, they don't make 652 00:31:40,400 --> 00:31:42,800 Speaker 1: it easy to get to when we when we change 653 00:31:42,800 --> 00:31:45,400 Speaker 1: oil on cars in the shop, if it's a if 654 00:31:45,400 --> 00:31:47,880 Speaker 1: it's a truck or something with an exposed spare, we're 655 00:31:47,920 --> 00:31:49,720 Speaker 1: looking at the stem. Yeah, we always check it. It's 656 00:31:49,720 --> 00:31:51,800 Speaker 1: just a matter of habit, it's a matter of policy. 657 00:31:52,280 --> 00:31:55,600 Speaker 1: But for example, we'll get you know, a Toyota CNA 658 00:31:55,640 --> 00:31:58,320 Speaker 1: minivan where the spare tires buried under the back seat 659 00:31:58,320 --> 00:32:01,240 Speaker 1: and there's there's you know, four tons of hockey equipment 660 00:32:01,320 --> 00:32:03,440 Speaker 1: or soccer equipment, and there's just no way you're gonna 661 00:32:03,440 --> 00:32:06,000 Speaker 1: get to the spare, and you know, you can't get 662 00:32:06,040 --> 00:32:08,760 Speaker 1: to it, and it's it's it's an issue. I've often 663 00:32:08,880 --> 00:32:14,560 Speaker 1: said that probably the best use of tire pressure monitoring systems, 664 00:32:14,560 --> 00:32:16,240 Speaker 1: and not a lot of the car companies do it. 665 00:32:16,280 --> 00:32:19,920 Speaker 1: A lot of car companies are still only four tire systems, 666 00:32:19,920 --> 00:32:21,760 Speaker 1: whereas if they made it a fifth tire, if they 667 00:32:21,760 --> 00:32:24,800 Speaker 1: put a sensor on the spare to turn the light on, 668 00:32:25,000 --> 00:32:27,120 Speaker 1: that would make a lot more sense to me, but 669 00:32:27,240 --> 00:32:29,000 Speaker 1: they don't. They only they only put it on the 670 00:32:29,040 --> 00:32:30,680 Speaker 1: four that are on the vehicle. And maybe it's a 671 00:32:30,680 --> 00:32:34,080 Speaker 1: cost saving thing. But you're absolutely right. And like I said, 672 00:32:34,080 --> 00:32:35,960 Speaker 1: I just thought i'd let you know, ask you to 673 00:32:36,080 --> 00:32:39,600 Speaker 1: let your uh there's know about it because my poor 674 00:32:39,680 --> 00:32:41,600 Speaker 1: coworker was stuck by the side of the road for 675 00:32:41,720 --> 00:32:45,120 Speaker 1: hours and and listen, that could be a dangerous situation. 676 00:32:45,240 --> 00:32:47,640 Speaker 1: We don't, you know, we don't think about that. If 677 00:32:47,680 --> 00:32:50,720 Speaker 1: if if you're in a bad spot, a dark road, um, 678 00:32:51,040 --> 00:32:54,440 Speaker 1: uh you know, female, I mean you know, it's it's 679 00:32:54,560 --> 00:32:57,320 Speaker 1: it's it's a it's a tough situation in the world today. 680 00:32:57,360 --> 00:33:00,600 Speaker 1: And I always say the road is a very unforgiving place, um, 681 00:33:00,920 --> 00:33:04,040 Speaker 1: you know, and just it can even be something as 682 00:33:04,080 --> 00:33:06,280 Speaker 1: simple if I can say it like that of being 683 00:33:06,320 --> 00:33:08,160 Speaker 1: in a dark spot of the road somebody doesn't see you. 684 00:33:08,160 --> 00:33:10,440 Speaker 1: You're in a dangerous situations a car comes around to 685 00:33:10,520 --> 00:33:13,360 Speaker 1: bend depending upon where you have the flat And yeah, 686 00:33:13,440 --> 00:33:16,080 Speaker 1: you're right, it's it's it's something that we've got to 687 00:33:16,120 --> 00:33:18,360 Speaker 1: take more seriously. And uh, I want to thank you 688 00:33:18,440 --> 00:33:21,680 Speaker 1: Maynard and bring it to our attention. We appreciate it. Also, 689 00:33:21,680 --> 00:33:27,960 Speaker 1: I want to thank you. Well you're welcome. Funny um 690 00:33:28,040 --> 00:33:33,120 Speaker 1: uh huh are and spare in it one of those 691 00:33:33,400 --> 00:33:35,920 Speaker 1: spoofy little pumps. And I took not to get that 692 00:33:35,960 --> 00:33:37,960 Speaker 1: one unless they put a spa in it, right yeah, 693 00:33:38,040 --> 00:33:40,440 Speaker 1: well and that's you know what, the spare tires. And 694 00:33:40,480 --> 00:33:43,120 Speaker 1: like I said, it's it's we we take a lot 695 00:33:43,120 --> 00:33:44,840 Speaker 1: for granted on cars and we don't realize we've got 696 00:33:44,880 --> 00:33:46,920 Speaker 1: the problem until we have. When Maynard, I gotta go. 697 00:33:46,960 --> 00:33:48,840 Speaker 1: I'm up against the clock, sir, thanks for taking the 698 00:33:48,880 --> 00:33:51,080 Speaker 1: time I'm needing. The Car Doctor will be back right 699 00:33:51,120 --> 00:34:02,760 Speaker 1: after this. Welcome back the Car Doctor. You know this 700 00:34:02,840 --> 00:34:07,120 Speaker 1: is um. Every week I do this show and I 701 00:34:07,480 --> 00:34:10,480 Speaker 1: keep thinking, you know, where will it take me next week? 702 00:34:10,480 --> 00:34:12,080 Speaker 1: And so on and so forth the next and the 703 00:34:12,160 --> 00:34:15,439 Speaker 1: next week on And I learned something each and every week, 704 00:34:15,520 --> 00:34:17,040 Speaker 1: and each and every week at the shop, I learned 705 00:34:17,080 --> 00:34:20,239 Speaker 1: something and it's a compilation of and um, it's just 706 00:34:20,280 --> 00:34:24,000 Speaker 1: a good time to be here. The technology is first 707 00:34:24,040 --> 00:34:27,000 Speaker 1: and foremost on my mind right now, and I I 708 00:34:27,040 --> 00:34:30,400 Speaker 1: think part of me thinks the end of all to 709 00:34:30,480 --> 00:34:32,640 Speaker 1: repair is near, and part of me thinks it will 710 00:34:32,640 --> 00:34:36,239 Speaker 1: go on in perpetuity simply because we're not We're not 711 00:34:36,280 --> 00:34:39,680 Speaker 1: gonna be able to keep up. I think the problems 712 00:34:40,080 --> 00:34:44,920 Speaker 1: are are gonna be consistent, but different, and it sounds vague. 713 00:34:45,160 --> 00:34:47,719 Speaker 1: When I was at Paramus Chevy picking up my new truck, 714 00:34:47,760 --> 00:34:49,720 Speaker 1: and I was talking to my friend Kevin Smith in service, 715 00:34:50,040 --> 00:34:51,560 Speaker 1: and I was looking at what he was working on, 716 00:34:51,640 --> 00:34:54,680 Speaker 1: and um, he was putting changing torque converters under warranty 717 00:34:54,680 --> 00:34:58,440 Speaker 1: on a Colorado and I asked him, I said, so, 718 00:34:58,600 --> 00:35:01,560 Speaker 1: you know, have the repairs changed that much in the 719 00:35:01,640 --> 00:35:03,839 Speaker 1: last five years, ten years, whatever time frame you want 720 00:35:03,840 --> 00:35:06,600 Speaker 1: to go by, and he said, he said, the repairs 721 00:35:06,600 --> 00:35:09,759 Speaker 1: are more consistent, and I thought this was interesting. He said, 722 00:35:09,760 --> 00:35:14,160 Speaker 1: the repairs are more consistent in that when we get 723 00:35:14,320 --> 00:35:19,840 Speaker 1: one bad part, we usually get ten bad parts. So 724 00:35:20,520 --> 00:35:23,120 Speaker 1: you know, he said, in one sense, the variety of 725 00:35:23,160 --> 00:35:26,680 Speaker 1: the failures is limited to specific components that we can 726 00:35:26,760 --> 00:35:30,400 Speaker 1: generally trace back to one vendor, and sometimes we can 727 00:35:30,440 --> 00:35:32,600 Speaker 1: trace it back to a vendor on a Friday at 728 00:35:32,680 --> 00:35:35,920 Speaker 1: three o'clock that that run that part was just there 729 00:35:36,040 --> 00:35:38,840 Speaker 1: was something wrong with the process, he said. Computers have 730 00:35:38,960 --> 00:35:41,560 Speaker 1: given us that in terms of manufacturing, he said, and 731 00:35:41,560 --> 00:35:44,000 Speaker 1: then sometimes we get the car that people have picked 732 00:35:44,040 --> 00:35:46,640 Speaker 1: that and worked on themselves, and by trying to fix 733 00:35:46,640 --> 00:35:49,560 Speaker 1: it with old technology, they've made it worse because they 734 00:35:49,560 --> 00:35:53,360 Speaker 1: don't understand the new technology. But repair is gonna go 735 00:35:53,400 --> 00:35:55,480 Speaker 1: on a perpetuity. I kind of think that's the answer, 736 00:35:55,520 --> 00:35:56,800 Speaker 1: and I think there will always be a need for 737 00:35:56,920 --> 00:35:59,520 Speaker 1: me because I'm ating in the car. Doctor reminding you 738 00:35:59,560 --> 00:36:07,640 Speaker 1: come to next are not expensive, They're priceless. H