1 00:00:00,920 --> 00:00:13,560 Speaker 1: Americans that is getting regular roan. We're definitely seeing a 2 00:00:13,640 --> 00:00:16,840 Speaker 1: drop in gasoline prices and a lot of people are 3 00:00:17,040 --> 00:00:19,479 Speaker 1: asking me, Hey, can I go to this cheaper no 4 00:00:19,720 --> 00:00:28,840 Speaker 1: name brand of gasoline. Gasoline the Car Doctor. Gasoline, next 5 00:00:28,880 --> 00:00:31,240 Speaker 1: to oil or is one of the two most important 6 00:00:31,240 --> 00:00:33,760 Speaker 1: things you can put into the vehicle, and the quality 7 00:00:33,800 --> 00:00:37,560 Speaker 1: of the fuel is very, very important if you want longevity. 8 00:00:37,680 --> 00:00:40,600 Speaker 1: Welcome to the radio home of ron and Anian the 9 00:00:40,640 --> 00:00:45,080 Speaker 1: Car Doctor, since this is where car owners the world 10 00:00:45,159 --> 00:00:49,680 Speaker 1: overturned to for their definitive opinion on automotive repair. If 11 00:00:49,680 --> 00:00:52,400 Speaker 1: your mechanics giving you a busy signal, pick up the 12 00:00:52,440 --> 00:00:56,080 Speaker 1: phone and call in the garage. Orders are open, but 13 00:00:56,160 --> 00:00:58,240 Speaker 1: I am here to take your calls at eight five 14 00:00:58,320 --> 00:01:06,280 Speaker 1: five six, now he running. Someone asked me the question 15 00:01:06,280 --> 00:01:09,880 Speaker 1: the other day, why are so many cars being recalled? 16 00:01:10,360 --> 00:01:13,640 Speaker 1: And I said, the tip of the iceberg. The best 17 00:01:13,720 --> 00:01:15,960 Speaker 1: is yet to come, and um, you're gonna see it 18 00:01:16,080 --> 00:01:18,440 Speaker 1: increase each and every day going forward. Hello and welcome 19 00:01:18,480 --> 00:01:23,039 Speaker 1: Ronini in the Car Doctor here zero zero zero more 20 00:01:23,080 --> 00:01:26,120 Speaker 1: information about this show. If you're podcasting, you're not listening live. 21 00:01:26,200 --> 00:01:28,160 Speaker 1: You want to turn your friends onto this radio show 22 00:01:28,240 --> 00:01:30,360 Speaker 1: via the net. If you are listening live. You can 23 00:01:30,400 --> 00:01:32,560 Speaker 1: get him out the Car Doctor Show dot com. On 24 00:01:32,600 --> 00:01:35,240 Speaker 1: the left side of the page. They'll find information from 25 00:01:35,240 --> 00:01:37,839 Speaker 1: places such as tune in dot com. An affiliate list 26 00:01:38,120 --> 00:01:40,120 Speaker 1: will be there. You can get out to I Heart Radio, 27 00:01:40,200 --> 00:01:42,400 Speaker 1: I heeart dot com, or if you're an iTunes or 28 00:01:42,440 --> 00:01:44,400 Speaker 1: you can get out to iTunes dot com and uh, 29 00:01:44,600 --> 00:01:46,480 Speaker 1: take this radio show with you wherever it is that 30 00:01:46,520 --> 00:01:51,920 Speaker 1: you may want to go. Recalls are huge. My gosh, 31 00:01:52,080 --> 00:01:54,720 Speaker 1: it's everything is being recalled. And just as we were 32 00:01:54,760 --> 00:01:57,560 Speaker 1: about to go to air today, YNDA recalls four hundred 33 00:01:57,600 --> 00:02:01,520 Speaker 1: and seventy thousand US sonatas to fixed engine debris defect. 34 00:02:01,520 --> 00:02:02,920 Speaker 1: And I was reading this and I was talking to 35 00:02:02,920 --> 00:02:05,440 Speaker 1: my engineer, Tom Ray about it, and I said, Tom, read, 36 00:02:05,560 --> 00:02:08,240 Speaker 1: read the recall, and it says Hunday's recalling and replacing 37 00:02:08,280 --> 00:02:11,720 Speaker 1: the engines in nearly half a million Sonata Sedans in 38 00:02:11,720 --> 00:02:14,400 Speaker 1: the US because of a manufacturing defect that could cause 39 00:02:14,440 --> 00:02:17,240 Speaker 1: them to stall. The recall covers four hundred and seventy 40 00:02:17,240 --> 00:02:20,679 Speaker 1: thousand vehicles made between December eleventh, two thousand nine and 41 00:02:20,840 --> 00:02:24,880 Speaker 1: April twelve, twelve at the company's Alabama assembly plant equipped 42 00:02:24,880 --> 00:02:27,640 Speaker 1: with the two or two point four leader engine. A 43 00:02:27,760 --> 00:02:30,440 Speaker 1: document published by the new U. S. National Highway Traffic 44 00:02:30,480 --> 00:02:35,280 Speaker 1: Safety Administration states that metallic debris may remain in the 45 00:02:35,280 --> 00:02:38,560 Speaker 1: crankshaft area, restricting oil flow. Engine failure would result in 46 00:02:38,600 --> 00:02:42,320 Speaker 1: a vehicle stole, increasing the risk of a crash in 47 00:02:42,520 --> 00:02:45,600 Speaker 1: h t S. A said, and my comment to Tom was, 48 00:02:46,800 --> 00:02:50,160 Speaker 1: if we've got restrictive oil in there, and the car 49 00:02:50,280 --> 00:02:54,040 Speaker 1: was made two thousand nine through two thousand twelve, that's 50 00:02:54,080 --> 00:02:58,560 Speaker 1: four years ago at the at the earliest, how does 51 00:02:58,600 --> 00:03:01,240 Speaker 1: it take this long to work at way through that 52 00:03:01,320 --> 00:03:03,320 Speaker 1: it's not there by now the engine would have seen 53 00:03:03,360 --> 00:03:05,760 Speaker 1: I could see if this was, you know, the first 54 00:03:05,800 --> 00:03:10,920 Speaker 1: three months often, but we're going back seven years. Tom, 55 00:03:10,919 --> 00:03:12,680 Speaker 1: you wanted to say something to me, how many cars, 56 00:03:12,760 --> 00:03:15,720 Speaker 1: how many engines could have seized by this time? I mean, 57 00:03:15,720 --> 00:03:17,600 Speaker 1: if this is this is an ongoing problem that it 58 00:03:17,680 --> 00:03:19,400 Speaker 1: forced to recall, they almost have known about this a 59 00:03:19,400 --> 00:03:21,720 Speaker 1: while back. Well, And you know, the interesting thing about 60 00:03:21,800 --> 00:03:25,400 Speaker 1: recalls that that I always consider is it's always interesting 61 00:03:25,440 --> 00:03:29,200 Speaker 1: to note how they recall things that are eight years old, 62 00:03:29,200 --> 00:03:33,040 Speaker 1: ten years old, fifteen years old, because the liability is gone, 63 00:03:33,120 --> 00:03:34,600 Speaker 1: but then they don't have to fix it. And they 64 00:03:34,639 --> 00:03:36,800 Speaker 1: don't have to fix it. And here's the best part. 65 00:03:37,120 --> 00:03:39,920 Speaker 1: You know, I think the favorite of an auto manufacturer 66 00:03:39,960 --> 00:03:43,840 Speaker 1: for a recall is to recall something that is seven 67 00:03:43,920 --> 00:03:47,440 Speaker 1: years old. That's the sweet spot. Seven years old. The 68 00:03:47,440 --> 00:03:51,240 Speaker 1: wife takes the car in the husband's you know, at work. Hey, honey, 69 00:03:51,240 --> 00:03:53,880 Speaker 1: I'm here getting the car recalled. Gee, you know, my 70 00:03:54,000 --> 00:03:55,760 Speaker 1: car is kind of beat up in all this one's 71 00:03:55,760 --> 00:03:58,440 Speaker 1: shiny and new. Maybe we'll buy a new car, you know. 72 00:03:58,520 --> 00:04:00,320 Speaker 1: Or maybe it's the other way around. I want to 73 00:04:00,320 --> 00:04:02,640 Speaker 1: be politically incorrect here. Maybe it's the husband and the 74 00:04:02,640 --> 00:04:05,760 Speaker 1: wife's work and whatever, but you get the point. Um. 75 00:04:06,000 --> 00:04:08,760 Speaker 1: You know, sometimes I think they drum up recoils because 76 00:04:08,800 --> 00:04:13,320 Speaker 1: they're they're trying to drum up car sales. But be aware, listeners, 77 00:04:13,360 --> 00:04:17,640 Speaker 1: that recoils are big business. Right now. The car companies 78 00:04:17,680 --> 00:04:20,960 Speaker 1: are taking a beating, and you're gonna see changes in 79 00:04:21,000 --> 00:04:22,839 Speaker 1: the way cars are sold and brought the market in 80 00:04:22,880 --> 00:04:25,200 Speaker 1: this country in the coming years, depending on who gets 81 00:04:25,200 --> 00:04:27,640 Speaker 1: to be president. And um, it's just to throw that 82 00:04:27,680 --> 00:04:29,520 Speaker 1: in there, and I'll make this a political show Trump, 83 00:04:29,640 --> 00:04:32,800 Speaker 1: but um, we'll we'll see where that goes. Let's kick 84 00:04:32,839 --> 00:04:35,080 Speaker 1: the garage doors open. This hour. Let's go start with 85 00:04:35,160 --> 00:04:38,600 Speaker 1: Robin Farrell in New Jersey nine to night, Mercury, Grand Marquee, Robert. 86 00:04:38,640 --> 00:04:40,240 Speaker 1: Welcome to the car, doctor, sir, how can I help? 87 00:04:41,480 --> 00:04:44,719 Speaker 1: Welcome to you? Run? They had a like I put 88 00:04:44,760 --> 00:04:48,960 Speaker 1: a battery in while ago. Then I'm driving along maybe 89 00:04:49,400 --> 00:04:52,400 Speaker 1: a day or two later, and the car starts shaking. 90 00:04:52,440 --> 00:04:55,799 Speaker 1: All the dashboard lights go on, the car dies. I can't. 91 00:04:55,920 --> 00:05:00,480 Speaker 1: I won't even one turnover anymore. He did something. He says, well, 92 00:05:00,520 --> 00:05:03,120 Speaker 1: you got you must have an alarm in this system 93 00:05:03,160 --> 00:05:05,480 Speaker 1: and this car. Somehow I got no key fiber on them, 94 00:05:05,480 --> 00:05:08,000 Speaker 1: bought the car second hand? What is this little red 95 00:05:08,480 --> 00:05:12,160 Speaker 1: flashing light that's near the inspection sticker on the dashboard? 96 00:05:12,160 --> 00:05:13,800 Speaker 1: That scared? I don't know what the heck it is? 97 00:05:14,120 --> 00:05:18,440 Speaker 1: And that's part of the problem. Well you're not well 98 00:05:18,760 --> 00:05:21,040 Speaker 1: you have a red light blinking? Rob Is that what 99 00:05:21,080 --> 00:05:23,880 Speaker 1: you're saying? Um? Is it? Does it look like the 100 00:05:23,880 --> 00:05:32,360 Speaker 1: engine overheat light? Whatsoard? Right? Right? Oh? That Oh, that's 101 00:05:32,400 --> 00:05:34,960 Speaker 1: the okay, you're talking about the path system. That's the 102 00:05:35,000 --> 00:05:38,279 Speaker 1: anti theft light that's supposed to be that's normal, that's 103 00:05:38,320 --> 00:05:42,240 Speaker 1: part of the anti theft. That's that's passive passive anti 104 00:05:42,320 --> 00:05:45,040 Speaker 1: theft system PATS. That's what that is. That's supposed to 105 00:05:45,040 --> 00:05:47,839 Speaker 1: blink and do what it's supposed to do. That's normal, 106 00:05:48,240 --> 00:05:51,360 Speaker 1: that's part of the system. Aware. No, nothing you should 107 00:05:51,360 --> 00:05:53,360 Speaker 1: be aware of. There's actually a way to decipher that. 108 00:05:53,600 --> 00:05:55,560 Speaker 1: I believe if it stays on solid, it's in the 109 00:05:55,560 --> 00:05:58,200 Speaker 1: theft mode. If it blinks, it's normal. But that's just 110 00:05:58,240 --> 00:06:00,600 Speaker 1: telling you that the system is active and probably has 111 00:06:00,640 --> 00:06:02,919 Speaker 1: nothing to do with whatever is going on here. The 112 00:06:02,960 --> 00:06:05,520 Speaker 1: first place to start with this would be, you know, 113 00:06:05,600 --> 00:06:09,719 Speaker 1: vital signs, scanner for codes, check system fuel pressure, watch volume, 114 00:06:09,839 --> 00:06:13,160 Speaker 1: look at fuel cleanliness, make sure the charging systems doing 115 00:06:13,200 --> 00:06:16,080 Speaker 1: what it's supposed to do. Was the battery replaced as maintenance, 116 00:06:16,160 --> 00:06:18,360 Speaker 1: rob or was there something else specific that it went 117 00:06:18,360 --> 00:06:23,200 Speaker 1: in for. Uh No, it was just a maintenance three 118 00:06:23,240 --> 00:06:25,800 Speaker 1: or four years old, right, okay? And what does he 119 00:06:25,920 --> 00:06:29,440 Speaker 1: what does he say is the cause? That's something to 120 00:06:29,480 --> 00:06:32,279 Speaker 1: do with the He said, you must have some kind 121 00:06:32,320 --> 00:06:36,120 Speaker 1: of um alarm system on here. So right away I 122 00:06:36,120 --> 00:06:39,640 Speaker 1: looked at this blink, I'm light, that's the problem. I 123 00:06:40,320 --> 00:06:43,240 Speaker 1: had the same thing going forward. If my battery needs it, 124 00:06:44,600 --> 00:06:49,599 Speaker 1: you're saying that, worry about that passive right pats that 125 00:06:49,800 --> 00:06:53,680 Speaker 1: that blinking light is factory part of the car. That's 126 00:06:53,720 --> 00:06:56,320 Speaker 1: the factory alarm system. Do you have an owner's manual 127 00:06:56,360 --> 00:07:00,600 Speaker 1: in the car? Rob, Yeah, but I don't remember seeing anything. Okay, 128 00:07:00,640 --> 00:07:02,480 Speaker 1: if you, if you, if you go in and look 129 00:07:02,520 --> 00:07:05,160 Speaker 1: at it, it'll either be under PATS P A t 130 00:07:05,520 --> 00:07:09,040 Speaker 1: S or security features or anti theft and you can 131 00:07:09,040 --> 00:07:11,440 Speaker 1: read up on it or Google and it will explain 132 00:07:11,520 --> 00:07:14,760 Speaker 1: what that light means, how that light specifically works for 133 00:07:14,880 --> 00:07:18,240 Speaker 1: your vehicle. But you know, going back to the original problem, 134 00:07:18,640 --> 00:07:21,240 Speaker 1: you know, the battery. The car died, it was towed in. 135 00:07:21,480 --> 00:07:24,440 Speaker 1: I would be mindful is there something else going on here? 136 00:07:24,600 --> 00:07:28,560 Speaker 1: I don't think it's battery related, but you know, without 137 00:07:28,560 --> 00:07:30,480 Speaker 1: going through vital signs and checking out some of the 138 00:07:30,480 --> 00:07:32,960 Speaker 1: specifics I talked about, it's hard to say I would 139 00:07:33,000 --> 00:07:35,120 Speaker 1: be cautious where I would drive that car until you 140 00:07:35,160 --> 00:07:37,040 Speaker 1: get your sea legs back and you get comfortable with 141 00:07:37,080 --> 00:07:38,960 Speaker 1: it again. All right, sir, good luck to you, and 142 00:07:38,960 --> 00:07:40,920 Speaker 1: I'm here if you need me, Bob in Michigan. How 143 00:07:40,920 --> 00:07:43,560 Speaker 1: can I help you in your two thousand three Catillac CTS? 144 00:07:44,360 --> 00:07:50,000 Speaker 1: You know, yeah, I've got this uh CTS Cadillact but 145 00:07:51,440 --> 00:07:53,360 Speaker 1: miles on it and all of a sudden, I mean 146 00:07:53,400 --> 00:07:57,280 Speaker 1: it is literally possessed, like driving down the road. The well, 147 00:07:57,320 --> 00:07:59,920 Speaker 1: how it first started out was like a passenger warning, 148 00:08:00,200 --> 00:08:02,960 Speaker 1: passenger warning, you know, light came on in a little 149 00:08:03,000 --> 00:08:06,320 Speaker 1: beat beat beat, and tried to you know, reset it, 150 00:08:06,680 --> 00:08:09,520 Speaker 1: you know whenen' reset. And the next thing I know, 151 00:08:09,680 --> 00:08:12,760 Speaker 1: that's going from the passenger windows to the back windows. 152 00:08:12,880 --> 00:08:15,880 Speaker 1: And now the lights are going on and off. And 153 00:08:16,320 --> 00:08:18,200 Speaker 1: I just don't have any idea of what it is. 154 00:08:18,280 --> 00:08:20,440 Speaker 1: What what sort of fold codes are in the system? 155 00:08:20,480 --> 00:08:25,360 Speaker 1: Bob scanning, I don't know. Okay, here's why. Here's why 156 00:08:25,400 --> 00:08:27,120 Speaker 1: you want to scan a car. This is a perfect 157 00:08:27,120 --> 00:08:30,119 Speaker 1: example of a car that needs to be scanned before 158 00:08:30,160 --> 00:08:32,640 Speaker 1: you go anywhere else. You see any warning lights on 159 00:08:32,760 --> 00:08:35,240 Speaker 1: the dashboard other than the passenger door and the other 160 00:08:35,280 --> 00:08:40,720 Speaker 1: things that everything on the I guess the main dashes, 161 00:08:41,480 --> 00:08:43,400 Speaker 1: you know, nothing's coming up at all. And do you 162 00:08:43,440 --> 00:08:45,400 Speaker 1: know why? I can tell you why, but I want, 163 00:08:45,440 --> 00:08:47,120 Speaker 1: I want, I want to make you think for a second, 164 00:08:47,480 --> 00:08:52,760 Speaker 1: just just say I guess electrical problem. Well, well, and 165 00:08:52,800 --> 00:08:54,959 Speaker 1: here's start a module or something. I don't know. Here's 166 00:08:55,000 --> 00:08:58,800 Speaker 1: my point, A check engine light only comes on if 167 00:08:58,840 --> 00:09:01,199 Speaker 1: the vehicle is exceed eating one and a half times 168 00:09:01,200 --> 00:09:05,360 Speaker 1: the federal emissions level. All right, So everybody makes the mistake, 169 00:09:05,400 --> 00:09:07,360 Speaker 1: they'll they'll they'll have a problem like this, and they 170 00:09:07,360 --> 00:09:09,280 Speaker 1: won't think to scan it for codes because there's no 171 00:09:09,320 --> 00:09:12,120 Speaker 1: warning light on. If there's a problem in the body 172 00:09:12,200 --> 00:09:15,480 Speaker 1: module or in any of one of the other two 173 00:09:15,559 --> 00:09:19,520 Speaker 1: dozen computers that run this vehicle, there's no there's there's 174 00:09:19,559 --> 00:09:21,520 Speaker 1: there's probably not a warning light to turn it on 175 00:09:21,559 --> 00:09:23,680 Speaker 1: at the dashboard. Yeah, there's one for the A B S, 176 00:09:23,960 --> 00:09:25,800 Speaker 1: and there's one for anti theft, and there's one for 177 00:09:25,800 --> 00:09:27,480 Speaker 1: a few of the others. But if there's a fault 178 00:09:27,880 --> 00:09:31,040 Speaker 1: in the body module, which controls windows and lights or 179 00:09:31,080 --> 00:09:35,120 Speaker 1: the headlights acting goofy okay, then you know what, the 180 00:09:35,160 --> 00:09:37,360 Speaker 1: body module has no way to communicate to the driver 181 00:09:37,440 --> 00:09:41,040 Speaker 1: have I've got a problem. So the first the first place, 182 00:09:41,480 --> 00:09:44,720 Speaker 1: the mechanic or the technician, whatever flavor you prefer to 183 00:09:44,720 --> 00:09:46,760 Speaker 1: call your guy that's working on the car today, is 184 00:09:46,960 --> 00:09:50,760 Speaker 1: gonna start is doing what we call a system scan. 185 00:09:51,080 --> 00:09:53,240 Speaker 1: Hook up a scan tool, let it go through all 186 00:09:53,240 --> 00:09:56,160 Speaker 1: the modules. Just like you walked into the emergency room 187 00:09:56,160 --> 00:09:59,720 Speaker 1: at the Heart at the hospital. Heart blood, blood pressure, 188 00:09:59,760 --> 00:10:03,920 Speaker 1: heart rate, you know, uh, vital signs, taking your vitals. 189 00:10:03,960 --> 00:10:05,280 Speaker 1: That's what you need to take, and then you'll have 190 00:10:05,320 --> 00:10:08,240 Speaker 1: a direction. I'd be willing to bet there's gonna be 191 00:10:08,240 --> 00:10:11,760 Speaker 1: a few communication faults in this vehicle, a couple of 192 00:10:11,800 --> 00:10:15,160 Speaker 1: you codes and maybe some specific ones giving you a direction. 193 00:10:15,160 --> 00:10:17,480 Speaker 1: But until you do that, there's an awful lot of 194 00:10:17,520 --> 00:10:19,679 Speaker 1: places to throw the darts at this car. Without being 195 00:10:19,760 --> 00:10:25,400 Speaker 1: much more specific than that, Well, there are modules there. 196 00:10:26,120 --> 00:10:27,760 Speaker 1: How many how many phones do you have? How many 197 00:10:27,760 --> 00:10:31,920 Speaker 1: phones do you have in your house? Bob? Okay, guess what? 198 00:10:32,240 --> 00:10:35,000 Speaker 1: So does the car? There's modules all over that car, 199 00:10:35,400 --> 00:10:38,000 Speaker 1: so it's it's not something and I would I would 200 00:10:38,000 --> 00:10:40,600 Speaker 1: tell you not to even dream about going near one, 201 00:10:40,600 --> 00:10:43,360 Speaker 1: to touch one, to wiggle one, to manipulate one, because 202 00:10:43,400 --> 00:10:45,280 Speaker 1: it could be in the wiring harness around the tail 203 00:10:45,360 --> 00:10:48,120 Speaker 1: lights and the modules up front around the dashboard. You know, 204 00:10:48,200 --> 00:10:50,840 Speaker 1: the first thing you want to do in a case 205 00:10:50,960 --> 00:10:55,080 Speaker 1: like this is used the manufacturer's diagnostics what they gave you. 206 00:10:55,320 --> 00:10:57,760 Speaker 1: Plugging a scan tool and let it go out and 207 00:10:57,800 --> 00:11:00,360 Speaker 1: pull P O L L. Talk to all them Jules 208 00:11:00,360 --> 00:11:02,719 Speaker 1: and say, okay, who's here. It's kind of like when 209 00:11:02,760 --> 00:11:04,800 Speaker 1: you have everybody over for family dinner. Do you have 210 00:11:04,880 --> 00:11:08,559 Speaker 1: family dinners? Right? Everybody shows up and you take attendance. 211 00:11:08,840 --> 00:11:12,760 Speaker 1: You gotta take attendance. Who's awake, who's paying attention, who's complaining, 212 00:11:12,880 --> 00:11:14,880 Speaker 1: who's got a fault code? And then you'll have a 213 00:11:14,920 --> 00:11:17,559 Speaker 1: direction to go because you won't get any other warning 214 00:11:17,760 --> 00:11:21,839 Speaker 1: on the dashboard for this particular problem. All right, sir, 215 00:11:22,520 --> 00:11:24,079 Speaker 1: you do that, You pull me back if you need 216 00:11:24,120 --> 00:11:26,800 Speaker 1: to email me fault codes during the week ron at 217 00:11:26,840 --> 00:11:29,480 Speaker 1: Car Doctor Show dot com and I'll be glad to 218 00:11:29,520 --> 00:11:31,120 Speaker 1: send you some information or come on the air again. 219 00:11:31,160 --> 00:11:32,760 Speaker 1: Let's talk about it on there. I'm sure the listeners 220 00:11:32,800 --> 00:11:35,080 Speaker 1: are curious to hear how this turns out. I appreciate 221 00:11:35,120 --> 00:11:39,280 Speaker 1: the call Bob ron and naming the card Doc zero zero, 222 00:11:39,559 --> 00:11:42,080 Speaker 1: a kinder, gentler car doctor coming back right after this 223 00:11:59,679 --> 00:12:19,120 Speaker 1: one with the wind and hangers and the ham welcome back. 224 00:12:19,120 --> 00:12:20,920 Speaker 1: Why don't they need in the car doctor? Thanks? Mr Ray. 225 00:12:20,960 --> 00:12:22,920 Speaker 1: I enjoyed hearing that. I told Tom at the beginning 226 00:12:22,920 --> 00:12:24,240 Speaker 1: of the show, I wanted to hear a little bit 227 00:12:24,280 --> 00:12:26,960 Speaker 1: of top gun and I got it. How do you 228 00:12:27,000 --> 00:12:30,240 Speaker 1: like that looking at it? That's jumping up to deck. 229 00:12:33,320 --> 00:12:35,360 Speaker 1: There you go. So, UM, I guess being the guy 230 00:12:35,360 --> 00:12:38,320 Speaker 1: on the radio kind of you get some benefit from this. Um. 231 00:12:38,440 --> 00:12:41,160 Speaker 1: Can I get a ham and Swiss on rye with 232 00:12:41,200 --> 00:12:44,680 Speaker 1: a little bit of mustard for lunch? That? Yeah? Okay, 233 00:12:44,800 --> 00:12:46,240 Speaker 1: just just check and see if you guys are gonna 234 00:12:46,240 --> 00:12:47,800 Speaker 1: give me lunch today. So I figure as long as 235 00:12:47,800 --> 00:12:49,520 Speaker 1: I'm want to roll, I'm getting what i want. Let's 236 00:12:49,520 --> 00:12:52,360 Speaker 1: get over. Yeah, can I have that on a roll? 237 00:12:52,400 --> 00:12:54,480 Speaker 1: Can I have read with that everything? Yeah? I want everything? 238 00:12:54,480 --> 00:12:55,920 Speaker 1: And I want to eat. I want to eat three 239 00:12:55,920 --> 00:12:57,760 Speaker 1: meals a day. I want to live indoors. I'm just 240 00:12:57,880 --> 00:13:01,640 Speaker 1: you know, I'm a really see guy. Let's let's go 241 00:13:01,679 --> 00:13:03,800 Speaker 1: over and talk to Barbara and banger Main two thousand 242 00:13:03,880 --> 00:13:06,600 Speaker 1: six Toyota, Barbara, welcome to the car doctor. We're hungry, 243 00:13:06,600 --> 00:13:11,000 Speaker 1: but we're working hard today. What can I do for you? Hi? Um, 244 00:13:11,000 --> 00:13:14,040 Speaker 1: this is kind of taken on to you to your 245 00:13:14,040 --> 00:13:18,080 Speaker 1: report last week when you mentioned about the oil problem 246 00:13:18,400 --> 00:13:23,480 Speaker 1: with the rapt fours. I purchased a RAPT four two 247 00:13:23,520 --> 00:13:31,920 Speaker 1: thousand six limited, and I was kind of a saga. 248 00:13:32,040 --> 00:13:34,439 Speaker 1: I'm trying to I want to be sure to give 249 00:13:34,480 --> 00:13:39,079 Speaker 1: you all the info. Take take a deep breath. It's okay, okay, 250 00:13:39,280 --> 00:13:43,120 Speaker 1: it has It had a hundred fifty thousand, three d 251 00:13:43,320 --> 00:13:47,440 Speaker 1: eight seven miles on it, and the car facts reports 252 00:13:47,480 --> 00:13:51,360 Speaker 1: said that it was serviced at a hundred forty five thousand, 253 00:13:51,480 --> 00:13:54,880 Speaker 1: eight hundred ninety miles, and I'm thinking later, I said, 254 00:13:54,880 --> 00:13:58,880 Speaker 1: that's about nine thousand miles ago unless they did something 255 00:13:58,920 --> 00:14:03,040 Speaker 1: at the dealership and and record it on carfax. UM. 256 00:14:03,120 --> 00:14:07,000 Speaker 1: The sticker when I purchased it said it pasted inspection 257 00:14:07,640 --> 00:14:09,880 Speaker 1: and the next oil change was due a hundred and 258 00:14:09,960 --> 00:14:15,239 Speaker 1: fifty thousand. Well, the next part of the saga um. 259 00:14:15,280 --> 00:14:18,040 Speaker 1: A couple of weeks after I purchased that the flickering 260 00:14:18,160 --> 00:14:23,160 Speaker 1: light went on, and so I thought, well, maybe the 261 00:14:23,240 --> 00:14:26,600 Speaker 1: mechanic forgot to set something or so, because it's at 262 00:14:26,600 --> 00:14:30,920 Speaker 1: a hundred fifty thousands, so where about five To make 263 00:14:30,960 --> 00:14:34,960 Speaker 1: a long story short, I took disregards the flickering light 264 00:14:35,080 --> 00:14:37,440 Speaker 1: for a little bit, and then the third week I 265 00:14:37,480 --> 00:14:41,160 Speaker 1: took it in and, um, the my my mechanics, let 266 00:14:41,160 --> 00:14:44,520 Speaker 1: it usually go to He said, you don't have any oil. 267 00:14:45,640 --> 00:14:49,360 Speaker 1: Y're down for four and a half quarts. You have 268 00:14:49,800 --> 00:14:53,560 Speaker 1: like about two tablespoons of oil. So let me ask 269 00:14:53,960 --> 00:14:56,680 Speaker 1: what's your what's your recourse with the place that you 270 00:14:56,760 --> 00:15:02,240 Speaker 1: bought it from. Well, my thought is they are aware 271 00:15:02,240 --> 00:15:04,080 Speaker 1: of the problem. I was going to finish the rest 272 00:15:04,120 --> 00:15:06,520 Speaker 1: of the saga and and and I was thinking, I'm 273 00:15:06,520 --> 00:15:12,600 Speaker 1: really thinking of taking the car back. Um. The guy 274 00:15:12,640 --> 00:15:17,200 Speaker 1: seems really the sales manager seems very agreeable. I mean, 275 00:15:17,240 --> 00:15:20,360 Speaker 1: not agreeable to exchange a point, but he's been getting 276 00:15:20,360 --> 00:15:24,720 Speaker 1: my letters and my feedback. Um. The next day, after 277 00:15:25,200 --> 00:15:27,840 Speaker 1: after they replaced the four and a half quarts of oil, 278 00:15:28,920 --> 00:15:32,160 Speaker 1: I had a coupon from Triple A to take it 279 00:15:32,240 --> 00:15:36,040 Speaker 1: in for an alignment. I thought, I'll use that since 280 00:15:36,080 --> 00:15:39,480 Speaker 1: I have the car. The car tires had just been rotated, 281 00:15:40,320 --> 00:15:44,200 Speaker 1: and the Triple A mechanics said, we got a problem here. 282 00:15:44,880 --> 00:15:47,800 Speaker 1: He said, you've got a hole in the right rear 283 00:15:47,960 --> 00:15:51,760 Speaker 1: rocker panel, a large hole, and this car should never 284 00:15:51,920 --> 00:15:55,920 Speaker 1: pass inspection. I thought, oh, this is good. Now I've 285 00:15:55,960 --> 00:15:59,440 Speaker 1: got oil rocker panel. So UM. A couple of days 286 00:15:59,560 --> 00:16:02,800 Speaker 1: later I to get down to the dealership and they 287 00:16:03,040 --> 00:16:06,240 Speaker 1: repaired the rusted large hole, and they repaired the other 288 00:16:06,320 --> 00:16:10,600 Speaker 1: side on the right, on the left rear. But the 289 00:16:09,800 --> 00:16:13,160 Speaker 1: the sales manager said, the mechanics said that it was 290 00:16:13,200 --> 00:16:15,880 Speaker 1: put on the lift wrong, and I thought, well, question 291 00:16:15,960 --> 00:16:22,680 Speaker 1: about that rust is rust. So so listen, I don't 292 00:16:22,720 --> 00:16:24,240 Speaker 1: want to cut you short, bar, but the clock is 293 00:16:24,240 --> 00:16:27,080 Speaker 1: gonna tak us. Your question to me about the oil 294 00:16:27,120 --> 00:16:33,800 Speaker 1: consumption is what? Um, Well, he ordered the rings, he said, 295 00:16:33,840 --> 00:16:36,160 Speaker 1: but there's been a month. This Friday will be a 296 00:16:36,160 --> 00:16:38,680 Speaker 1: month since I've been waiting for any rings. He said 297 00:16:38,720 --> 00:16:42,560 Speaker 1: that that Toyota does have a problem. It gave me 298 00:16:42,640 --> 00:16:46,960 Speaker 1: two quarts of oil, and my thought is because it's 299 00:16:47,000 --> 00:16:49,520 Speaker 1: it's always been low when I've taken in the last 300 00:16:49,560 --> 00:16:53,240 Speaker 1: couple of weeks. My my thought is, and he knows 301 00:16:53,280 --> 00:16:57,280 Speaker 1: how I feel, I'd like to exchange the car. So 302 00:16:57,320 --> 00:17:00,760 Speaker 1: here's the here, Well, here's the deal. U. Yeah, Toyota 303 00:17:00,760 --> 00:17:02,360 Speaker 1: has a problem. I mean, the only other thing that 304 00:17:02,400 --> 00:17:04,639 Speaker 1: cos oil consumption on raft four is a is a 305 00:17:04,640 --> 00:17:08,240 Speaker 1: PCV valve issue or a PCV a breather system issue. 306 00:17:08,280 --> 00:17:10,680 Speaker 1: But if Toyota is identified it as rings, then I 307 00:17:10,720 --> 00:17:14,440 Speaker 1: can safely assume maybe that they've checked the PCV to 308 00:17:14,680 --> 00:17:17,560 Speaker 1: crank case ventilation system to make sure it's working. That 309 00:17:17,600 --> 00:17:22,119 Speaker 1: being said, I probably hear this story half a dozen 310 00:17:22,160 --> 00:17:25,520 Speaker 1: times a week about people waiting for Toyota's with can't 311 00:17:25,520 --> 00:17:28,680 Speaker 1: get pistons, can't get rings, can't get parts because so 312 00:17:28,720 --> 00:17:31,560 Speaker 1: many of them are on this recoil oil well, not recall, 313 00:17:31,600 --> 00:17:36,120 Speaker 1: but this oil consumption issue that they're having. So from 314 00:17:36,119 --> 00:17:40,199 Speaker 1: my seat here, if you can get out of this car, 315 00:17:40,280 --> 00:17:42,120 Speaker 1: because I think this is your question, Should you get 316 00:17:42,119 --> 00:17:45,040 Speaker 1: out of this car? Is at a fair fair? Yeah? Um, 317 00:17:45,080 --> 00:17:46,840 Speaker 1: if you can get out of this car and find 318 00:17:46,920 --> 00:17:51,720 Speaker 1: something comparable that doesn't you know, dent your budget. Now 319 00:17:51,840 --> 00:17:54,240 Speaker 1: is the moment. What bothers me the most about everything 320 00:17:54,280 --> 00:17:56,280 Speaker 1: you said to me is that the car had an 321 00:17:56,320 --> 00:17:58,080 Speaker 1: oil chain sticker on it, that it was serviced, that 322 00:17:58,119 --> 00:18:03,160 Speaker 1: about the next sticker was one fifty that hadn't been done, 323 00:18:03,200 --> 00:18:05,800 Speaker 1: and the car has one fifty nine I think you said, 324 00:18:05,880 --> 00:18:10,199 Speaker 1: or oh it had it had one fifty when I 325 00:18:10,280 --> 00:18:14,160 Speaker 1: bought it and it didn't. It said that the next 326 00:18:14,240 --> 00:18:18,520 Speaker 1: oil change was due, but I didn't know if there 327 00:18:18,640 --> 00:18:21,840 Speaker 1: any change had been made in between that if it 328 00:18:21,960 --> 00:18:25,119 Speaker 1: wasn't reported right, So it sounds to me like this 329 00:18:25,200 --> 00:18:27,560 Speaker 1: might be a good car to get out of. UM. 330 00:18:27,720 --> 00:18:30,439 Speaker 1: One thing going forward, make sure you get you know 331 00:18:30,720 --> 00:18:33,000 Speaker 1: that they're gonna do rings and any as far as 332 00:18:33,040 --> 00:18:35,959 Speaker 1: the exchange, make sure you get it in writing so 333 00:18:36,040 --> 00:18:38,399 Speaker 1: that you're not standing there waiting three months from now 334 00:18:38,400 --> 00:18:40,320 Speaker 1: and then all of a sudden they say, what rings, 335 00:18:40,359 --> 00:18:42,440 Speaker 1: We don't know anything about it. Start to put things 336 00:18:42,440 --> 00:18:44,919 Speaker 1: in writing between yourselves and you'll be much better off 337 00:18:45,000 --> 00:18:46,800 Speaker 1: in the long run. Good lucky you, Barbara. Hey, rich 338 00:18:46,840 --> 00:19:08,120 Speaker 1: Dwyer Canan is coming up next. Don't go away, ye hey, 339 00:19:08,160 --> 00:19:09,959 Speaker 1: welcome back. While eating in the Car Doctor, you know, 340 00:19:10,040 --> 00:19:12,320 Speaker 1: there's an awful lot going on in the automotive world, 341 00:19:12,359 --> 00:19:15,160 Speaker 1: and there's companies changing in terms of products, but there 342 00:19:15,160 --> 00:19:18,240 Speaker 1: are companies that are changing product in the sense of 343 00:19:18,280 --> 00:19:21,439 Speaker 1: acquiring other companies, and I call it expanding technologies. And 344 00:19:21,480 --> 00:19:24,040 Speaker 1: they're they're they're they're so big and their product is 345 00:19:24,080 --> 00:19:26,400 Speaker 1: so good and their processes are so good that they're 346 00:19:26,400 --> 00:19:28,200 Speaker 1: going to extend this out to other brands. And we're 347 00:19:28,200 --> 00:19:30,840 Speaker 1: seeing it happen to one of the Car Doctor's favorites, 348 00:19:30,920 --> 00:19:33,639 Speaker 1: cane In, and we thought we would talk with rich Dwire, 349 00:19:33,680 --> 00:19:35,560 Speaker 1: our good friend over at cane In, about what's going 350 00:19:35,640 --> 00:19:37,760 Speaker 1: on over there. And we've got them with us here 351 00:19:37,800 --> 00:19:40,480 Speaker 1: this afternoon. Rich Welcome back to the Car Doctor. Sir, Hey, 352 00:19:40,520 --> 00:19:42,880 Speaker 1: good afternoon, run. How are you doing I'm doing good man. 353 00:19:42,960 --> 00:19:44,880 Speaker 1: It's you know, it's it's a it's a great afternoon 354 00:19:44,920 --> 00:19:48,080 Speaker 1: to be sitting here doing radio talking to everybody. It's 355 00:19:48,119 --> 00:19:51,720 Speaker 1: great here in California. Hot, you know. And I see 356 00:19:51,960 --> 00:19:53,560 Speaker 1: we had a little rain, but we don't have that 357 00:19:53,840 --> 00:19:56,399 Speaker 1: I see on Facebook with that little MG midgety yours 358 00:19:56,400 --> 00:19:58,840 Speaker 1: that that thing little scooches around naturally, I'm sure that 359 00:19:58,880 --> 00:20:02,040 Speaker 1: has a cane in filter. Oh yeah, you bet it does. 360 00:20:02,359 --> 00:20:05,160 Speaker 1: Yes it does, Yes, it does. kN N has been 361 00:20:05,200 --> 00:20:08,280 Speaker 1: busy lately. You guys are acquiring a bunch of different 362 00:20:08,320 --> 00:20:10,080 Speaker 1: companies the past couple of years, and I wanted to 363 00:20:10,080 --> 00:20:13,080 Speaker 1: talk about that because I've gotten some questions about you 364 00:20:13,080 --> 00:20:17,040 Speaker 1: know why, and you know, what's exactly Canan's take on that. So, 365 00:20:17,240 --> 00:20:20,240 Speaker 1: you know, tell me, tell the listeners what advantages this 366 00:20:20,400 --> 00:20:25,280 Speaker 1: canon actually get by purchasing companies with similar products well 367 00:20:25,320 --> 00:20:28,680 Speaker 1: and and acquiring these companies. What we what we're what 368 00:20:28,720 --> 00:20:33,679 Speaker 1: we are able to do is we're able to you know, 369 00:20:33,840 --> 00:20:38,040 Speaker 1: buy the company, bring it into kN N with the 370 00:20:38,160 --> 00:20:43,120 Speaker 1: purchasing power, the advertising, everything that Canan does and does 371 00:20:43,480 --> 00:20:47,560 Speaker 1: very very well, we're able to grow that company's and 372 00:20:47,720 --> 00:20:51,639 Speaker 1: each one of these companies air Raid recently, Specter a 373 00:20:51,680 --> 00:20:56,560 Speaker 1: few years ago, and a e M about six years ago. UM, 374 00:20:56,640 --> 00:20:59,080 Speaker 1: we will bring them in. They all had a very 375 00:20:59,119 --> 00:21:03,480 Speaker 1: loyal following, a very loyal customer base, and so we 376 00:21:03,600 --> 00:21:06,520 Speaker 1: bring them in. And now we're able to invest in 377 00:21:06,560 --> 00:21:10,480 Speaker 1: the companies through our own outlets, so we have more 378 00:21:10,520 --> 00:21:13,960 Speaker 1: outlets for the product. We we build parts very well 379 00:21:14,000 --> 00:21:16,480 Speaker 1: at CA and then we have a very modern facility 380 00:21:16,480 --> 00:21:20,320 Speaker 1: where I think right around a little over six thousand 381 00:21:20,400 --> 00:21:23,840 Speaker 1: square feet under roof right now you have and you're all, 382 00:21:23,880 --> 00:21:27,320 Speaker 1: I s O nine thousand. We're heading that direction. We're 383 00:21:27,400 --> 00:21:30,160 Speaker 1: not there yet, but that is what we're doing, and 384 00:21:30,280 --> 00:21:33,200 Speaker 1: that's going to aid these companies also. And you can 385 00:21:33,200 --> 00:21:35,240 Speaker 1: see that because I've taken the virtual tour at the 386 00:21:35,280 --> 00:21:40,400 Speaker 1: website dot com and it's it's it's it's like a hospital. Uh, 387 00:21:40,440 --> 00:21:42,960 Speaker 1: you know, it's really it's it's really really impressive what 388 00:21:42,960 --> 00:21:45,080 Speaker 1: you've got going on. They're very proud of it. We're 389 00:21:45,119 --> 00:21:47,280 Speaker 1: we're very proud of it. And when Google decided to 390 00:21:47,320 --> 00:21:50,400 Speaker 1: do that virtual tour that that was really cool. Good 391 00:21:50,400 --> 00:21:52,800 Speaker 1: way to get the visibility out there so people can 392 00:21:52,800 --> 00:21:55,320 Speaker 1: see what can and really is are you guys after 393 00:21:55,680 --> 00:22:00,040 Speaker 1: specific technology? Rich other specific technology gains or manufacturing. And 394 00:22:00,119 --> 00:22:03,600 Speaker 1: if it's by buying these other companies with light products, 395 00:22:03,600 --> 00:22:08,520 Speaker 1: well not necessarily uh as relates to manufacturing because as 396 00:22:08,560 --> 00:22:12,000 Speaker 1: you well know, K and N, we design our own machines, 397 00:22:12,040 --> 00:22:14,240 Speaker 1: we design our own tooling, and we you know, we 398 00:22:14,600 --> 00:22:18,240 Speaker 1: we very vertically integrated. But what we're able to do 399 00:22:18,320 --> 00:22:21,080 Speaker 1: with these companies, and we've retained a lot of their 400 00:22:21,080 --> 00:22:25,760 Speaker 1: engineering personnel and people that were involved in designing the 401 00:22:25,840 --> 00:22:30,040 Speaker 1: products under their previous ownership, we're able to bring them 402 00:22:30,080 --> 00:22:33,160 Speaker 1: in and each one of them had their own way 403 00:22:33,200 --> 00:22:37,399 Speaker 1: of approaching an application on a vehicle or something. And 404 00:22:37,480 --> 00:22:39,720 Speaker 1: you can see that, um that K and N in 405 00:22:39,880 --> 00:22:43,159 Speaker 1: take kits that we make for let's say a Chevy 406 00:22:43,200 --> 00:22:47,600 Speaker 1: Silverado air raids, their approach was different. A E M 407 00:22:47,720 --> 00:22:51,280 Speaker 1: S is different and specters is different. And by bringing 408 00:22:51,280 --> 00:22:54,680 Speaker 1: in those people, I mean it's it's different eyes looking 409 00:22:54,720 --> 00:22:57,440 Speaker 1: at the same problem and coming up with different solutions. 410 00:22:57,920 --> 00:23:00,760 Speaker 1: Then that really that really adds a out of strength 411 00:23:00,840 --> 00:23:04,800 Speaker 1: to your design and engineering groups when you have that. 412 00:23:05,280 --> 00:23:08,440 Speaker 1: So do you think the brands are going to stay 413 00:23:08,440 --> 00:23:10,520 Speaker 1: the brands? I mean, Canan is planning to keep those 414 00:23:10,520 --> 00:23:13,280 Speaker 1: brands as they are or You're going to integrate them 415 00:23:13,440 --> 00:23:15,600 Speaker 1: everything into the cane in line and make everything one 416 00:23:16,400 --> 00:23:19,080 Speaker 1: oh no, no, no, We're air Raid will always be 417 00:23:19,160 --> 00:23:21,879 Speaker 1: air Raid. A M will be a E M, Specter 418 00:23:21,960 --> 00:23:24,159 Speaker 1: will be Specter, and K and N will be K 419 00:23:24,359 --> 00:23:30,399 Speaker 1: and N and they will all retain that logo the 420 00:23:31,280 --> 00:23:35,479 Speaker 1: designed so the products will always look have that same 421 00:23:35,640 --> 00:23:38,960 Speaker 1: unique attraction to the consumer that they always did. You know, 422 00:23:39,000 --> 00:23:42,280 Speaker 1: we wouldn't want to lose that because that's that's what 423 00:23:42,400 --> 00:23:45,320 Speaker 1: people would expect us to do, because that's happened so 424 00:23:45,400 --> 00:23:48,400 Speaker 1: often in the business. Do you buy your competitor, fold 425 00:23:48,440 --> 00:23:50,800 Speaker 1: your competitor, and then you you hope that they all 426 00:23:50,880 --> 00:23:54,280 Speaker 1: come to you. Now, we want to retain that loyalty 427 00:23:54,320 --> 00:23:57,240 Speaker 1: and we want to grow that loyalty. So you're sort 428 00:23:57,240 --> 00:24:00,800 Speaker 1: of you you're sort of competing with yourselves your right. 429 00:24:00,880 --> 00:24:03,520 Speaker 1: I mean you look at the quality fit, finished, respector 430 00:24:03,560 --> 00:24:06,440 Speaker 1: air Raid and a M and it's also good. It's 431 00:24:06,960 --> 00:24:08,959 Speaker 1: you know, this is kind of like playing poker with yourself. 432 00:24:08,960 --> 00:24:10,639 Speaker 1: How do you how do you raise your hand and 433 00:24:10,760 --> 00:24:13,320 Speaker 1: how do you out draw the other guy. It's got 434 00:24:13,320 --> 00:24:16,600 Speaker 1: to make some interesting sales meetings. Um, But you know 435 00:24:16,640 --> 00:24:19,360 Speaker 1: what if you think about it when you own those companies, 436 00:24:19,560 --> 00:24:22,560 Speaker 1: does it really doesn't really matter if Ron and any 437 00:24:22,680 --> 00:24:25,520 Speaker 1: and goes out and buys an air Raid product or 438 00:24:25,640 --> 00:24:27,440 Speaker 1: or buys a k and In product, or buy a 439 00:24:27,520 --> 00:24:30,240 Speaker 1: Spector product or buys an A E M product, it 440 00:24:30,320 --> 00:24:33,919 Speaker 1: doesn't really matter because it just the money goes in 441 00:24:34,080 --> 00:24:36,840 Speaker 1: a in a different pocket, in the same pair of pants. 442 00:24:37,240 --> 00:24:43,359 Speaker 1: Speak and and so that is by growing that loyalty 443 00:24:43,520 --> 00:24:47,159 Speaker 1: to air Raid, it just brings in revenue to us, 444 00:24:47,280 --> 00:24:49,919 Speaker 1: you know. And and what we can do then is 445 00:24:50,000 --> 00:24:53,000 Speaker 1: we make products like the oil filters and things like that, 446 00:24:53,600 --> 00:24:56,600 Speaker 1: all the different products that we offer. By bringing them 447 00:24:56,640 --> 00:24:59,480 Speaker 1: into the fold and as they interact with us, we 448 00:24:59,520 --> 00:25:02,280 Speaker 1: can in do some the products from our other divisions 449 00:25:02,280 --> 00:25:06,440 Speaker 1: at the same time. You know. It's you know, if 450 00:25:06,520 --> 00:25:08,480 Speaker 1: you if you if we would have bought air Rate 451 00:25:08,560 --> 00:25:11,400 Speaker 1: and folded it up and dumped it, you know, where 452 00:25:11,400 --> 00:25:13,879 Speaker 1: would the consumer, you know, where would the consumer go? 453 00:25:14,200 --> 00:25:16,719 Speaker 1: He might come to you, he might not, you know. 454 00:25:16,880 --> 00:25:20,359 Speaker 1: So by by doing that, we retain that that group, 455 00:25:20,400 --> 00:25:22,919 Speaker 1: that pool of customers that are so very loyal. And 456 00:25:22,920 --> 00:25:25,200 Speaker 1: I guess and I guess the other perk is if 457 00:25:25,240 --> 00:25:28,640 Speaker 1: if any one of those companies isn't already they are 458 00:25:28,760 --> 00:25:33,600 Speaker 1: now cane in quality level, cane in practical application, cane 459 00:25:33,600 --> 00:25:36,520 Speaker 1: in their their cane in. Theyre fathered by cane in 460 00:25:36,600 --> 00:25:40,240 Speaker 1: so to speak. So it's going to become canean quality design, right, 461 00:25:40,280 --> 00:25:43,800 Speaker 1: and so they will You'll see a better uh, you'll 462 00:25:43,840 --> 00:25:47,199 Speaker 1: see an increase in the consistency of the quality of 463 00:25:47,240 --> 00:25:51,119 Speaker 1: the product. The products will develop quicker because you know, 464 00:25:51,200 --> 00:25:53,879 Speaker 1: Canan's got a lot of power. It's a big company, 465 00:25:54,000 --> 00:25:57,840 Speaker 1: so we can develop product quicker. We can do better advertising, 466 00:25:57,960 --> 00:26:03,840 Speaker 1: we can introduce uh, the different brands in in outlets 467 00:26:03,920 --> 00:26:08,000 Speaker 1: that maybe they weren't in before. Cane in worldwide, I 468 00:26:08,000 --> 00:26:11,359 Speaker 1: mean all over the world. So now air raid or 469 00:26:11,560 --> 00:26:14,399 Speaker 1: a e M which might have real strong local market, 470 00:26:14,440 --> 00:26:18,120 Speaker 1: but it gets weaker as you go into other areas. 471 00:26:18,200 --> 00:26:20,440 Speaker 1: They may not have been strong in Canada, may not 472 00:26:20,560 --> 00:26:23,640 Speaker 1: have been strong in South America. Well now they will 473 00:26:23,680 --> 00:26:26,360 Speaker 1: be because they're all part of kN N. Now are 474 00:26:26,359 --> 00:26:30,240 Speaker 1: they are they providing different coverage rich might might somebody 475 00:26:30,280 --> 00:26:33,399 Speaker 1: find an air intake system inspect or air raid that 476 00:26:33,480 --> 00:26:36,640 Speaker 1: they may not find it Knean or vice versa. What 477 00:26:36,680 --> 00:26:40,720 Speaker 1: they will find is not necessarily I mean very few 478 00:26:40,760 --> 00:26:43,840 Speaker 1: cases where they will have an application that we don't, 479 00:26:44,480 --> 00:26:47,959 Speaker 1: but they will see the product looking differently. Like if 480 00:26:48,040 --> 00:26:50,119 Speaker 1: you go on k and filters dot com and you 481 00:26:50,200 --> 00:26:54,040 Speaker 1: plug in your vehicle on you know, on that web page, 482 00:26:54,400 --> 00:26:56,840 Speaker 1: what will come up is all the products that can 483 00:26:56,920 --> 00:27:00,439 Speaker 1: in makes for that vehicle, be it air Aid or 484 00:27:00,640 --> 00:27:03,560 Speaker 1: or are other brands. It's going to get more and 485 00:27:03,640 --> 00:27:06,480 Speaker 1: more towards that, and so they'll be able to see 486 00:27:06,520 --> 00:27:09,840 Speaker 1: the differences, you know. So they might they might be 487 00:27:09,880 --> 00:27:11,840 Speaker 1: looking for a kid in intake for their kitten, and 488 00:27:11,880 --> 00:27:14,359 Speaker 1: they'll go, wait a second, I really like that that 489 00:27:14,440 --> 00:27:16,639 Speaker 1: air Raid kits a little bit more. But I really 490 00:27:16,680 --> 00:27:21,720 Speaker 1: like the designer that heat shield or the it's different 491 00:27:21,880 --> 00:27:27,879 Speaker 1: right exactly exactly. Um, last two questions. Warranty because I 492 00:27:27,880 --> 00:27:29,920 Speaker 1: know Knn's got a great warranty. How do the other 493 00:27:29,960 --> 00:27:34,120 Speaker 1: brand warranties compare. Well, Yeah, like you say around boy, 494 00:27:34,200 --> 00:27:38,680 Speaker 1: Cann's just got this like platinum card warranty system. Um 495 00:27:38,720 --> 00:27:42,120 Speaker 1: the other brands. A E M has a lifetime warranty 496 00:27:42,240 --> 00:27:47,680 Speaker 1: on its uh uh intakes and filters air Rate. The 497 00:27:47,720 --> 00:27:52,439 Speaker 1: air filters by themselves, those are guaranteed for life. The 498 00:27:52,480 --> 00:27:55,240 Speaker 1: intakes and all the other products that that air Raid 499 00:27:55,359 --> 00:27:59,600 Speaker 1: offers are for one year from day to purchase. Inspector 500 00:27:59,720 --> 00:28:02,840 Speaker 1: is an inn dy days from day to purchase. This 501 00:28:02,920 --> 00:28:05,600 Speaker 1: is the warranty programs that they've always had and were 502 00:28:05,720 --> 00:28:10,040 Speaker 1: retaining that my group, which is warranty. Any problems that 503 00:28:10,080 --> 00:28:12,520 Speaker 1: come up with the product come through us. And as 504 00:28:12,560 --> 00:28:15,440 Speaker 1: you know, I mean, we pamper customers. Oh yeah, it 505 00:28:15,600 --> 00:28:18,679 Speaker 1: doesn't matter who what branded as we we pamper the 506 00:28:18,680 --> 00:28:20,840 Speaker 1: heck out of him. Listen, three months ago, somebody had 507 00:28:20,840 --> 00:28:22,680 Speaker 1: a can in problem. I'll tell you the story real quick, 508 00:28:22,720 --> 00:28:24,840 Speaker 1: and then we're gonna go. Uh. And I said, listen, 509 00:28:24,880 --> 00:28:28,240 Speaker 1: I gave him your number and extension, and he called you. 510 00:28:28,640 --> 00:28:31,840 Speaker 1: He spoke to you, and he called me back, and 511 00:28:31,920 --> 00:28:34,080 Speaker 1: you resolved it in twenty four hours. You sent him 512 00:28:34,080 --> 00:28:37,760 Speaker 1: out another filter and he's sending you your his and 513 00:28:37,000 --> 00:28:39,520 Speaker 1: you took care of him. It wasn't even a question. 514 00:28:39,560 --> 00:28:42,320 Speaker 1: He was really impressed that guy had a Ford Explorer. So, uh, 515 00:28:43,240 --> 00:28:46,360 Speaker 1: just just so you know, you are right, your your 516 00:28:46,400 --> 00:28:49,280 Speaker 1: warranty is second to none. Um. I know there's more 517 00:28:49,320 --> 00:28:52,000 Speaker 1: information at kan filters dot com race before the clock 518 00:28:52,040 --> 00:28:54,760 Speaker 1: grabs me um, and there's links there, I guess to 519 00:28:54,800 --> 00:28:59,720 Speaker 1: the other brands and Spector Rate and a A M R. Okay, okay, 520 00:28:59,720 --> 00:29:02,600 Speaker 1: real real quick? Do O E M S install Spector, 521 00:29:02,680 --> 00:29:05,600 Speaker 1: a RAT or A M products. Well, that's a good question, 522 00:29:05,640 --> 00:29:07,680 Speaker 1: you know, kN In, does you know we have O 523 00:29:07,840 --> 00:29:12,360 Speaker 1: E contracts A E M and air Raid those both 524 00:29:12,440 --> 00:29:16,240 Speaker 1: also have UH O E contracts, So the only one 525 00:29:16,280 --> 00:29:20,040 Speaker 1: that doesn't is Specter. Uh they have the K and N, 526 00:29:20,120 --> 00:29:24,040 Speaker 1: A M and air Raid all three of us. We 527 00:29:24,040 --> 00:29:26,680 Speaker 1: we have O E contracts that we that we work 528 00:29:26,720 --> 00:29:29,160 Speaker 1: with on a regular basis. Can in as quite an 529 00:29:29,160 --> 00:29:31,760 Speaker 1: extensive group of Actually, there you go. You know what. 530 00:29:31,840 --> 00:29:34,120 Speaker 1: You guys are always innovating. You guys are always changing 531 00:29:34,120 --> 00:29:36,000 Speaker 1: the marketplace. Rich I'm happy to have you is one 532 00:29:36,000 --> 00:29:37,960 Speaker 1: of my primary sponsors, and I want to thank you 533 00:29:38,000 --> 00:29:39,840 Speaker 1: guys for all the work that you do. You make 534 00:29:39,880 --> 00:29:42,640 Speaker 1: my life easier. We're we're proud to be a part 535 00:29:42,680 --> 00:29:47,080 Speaker 1: of part of being a party run. It's it's great. 536 00:29:47,120 --> 00:29:49,120 Speaker 1: I mean, we're real proud of that. You guys do 537 00:29:49,160 --> 00:29:51,720 Speaker 1: a great job. It's a wonderful relationship. I'll tell you what. 538 00:29:51,800 --> 00:29:53,959 Speaker 1: You guys make it easy because you make such good stuff, 539 00:29:54,640 --> 00:29:57,040 Speaker 1: you know, and all this because thirty some years ago 540 00:29:57,080 --> 00:29:58,800 Speaker 1: I put a kne in filter on my car. But 541 00:29:58,880 --> 00:30:01,000 Speaker 1: that's a story for another today. Rich, I gotta go 542 00:30:01,040 --> 00:30:04,080 Speaker 1: to the clock's gonna grab me. Yeah, I can imagine. 543 00:30:04,200 --> 00:30:06,360 Speaker 1: I can imagine the clock is gonna take me. Sir, 544 00:30:06,480 --> 00:30:08,080 Speaker 1: let me, let me pull over and take the pause. 545 00:30:08,280 --> 00:30:11,400 Speaker 1: Rich Duire Kanan Filters more information at can filters dot com. 546 00:30:11,440 --> 00:30:13,040 Speaker 1: Will say goodbye to him. I'm running any in the 547 00:30:13,040 --> 00:30:38,720 Speaker 1: car doctor. I'll be back right after this. It's not 548 00:30:38,840 --> 00:30:45,640 Speaker 1: a fitchy. She was laying there. She woke up and 549 00:30:45,760 --> 00:30:49,880 Speaker 1: took me by the hand. She's gonna love and Chevy 550 00:30:50,000 --> 00:30:53,520 Speaker 1: Van and that's all right with me. I want to 551 00:30:53,520 --> 00:30:56,400 Speaker 1: talk to you in our next segment here about what 552 00:30:56,560 --> 00:31:01,560 Speaker 1: makes a good repair shop, because it's not something that 553 00:31:01,760 --> 00:31:05,040 Speaker 1: just happened overnight. What do I mean? Hello and welcome, 554 00:31:05,040 --> 00:31:06,560 Speaker 1: by the way, running any of the car Doctor, thanks 555 00:31:06,560 --> 00:31:11,800 Speaker 1: for coming back. Two thousand one. Lexus rolled into a 556 00:31:11,880 --> 00:31:14,040 Speaker 1: repair shop on the other side of town from the 557 00:31:14,040 --> 00:31:16,280 Speaker 1: shop this week and it was in for normal service 558 00:31:16,280 --> 00:31:18,560 Speaker 1: that needed maintenance, timing, belt, oil change, couple of their 559 00:31:18,560 --> 00:31:22,680 Speaker 1: odds and ends, And when they got done, the vehicle 560 00:31:22,840 --> 00:31:27,040 Speaker 1: stability control light was on and it turns out, long 561 00:31:27,120 --> 00:31:31,920 Speaker 1: story short, that the YR sensor which way the car. 562 00:31:32,200 --> 00:31:34,880 Speaker 1: The noses up or down, back is up or down, 563 00:31:35,160 --> 00:31:40,240 Speaker 1: yaw okay position, lateral horizontal position. There's a your sensor 564 00:31:40,320 --> 00:31:42,280 Speaker 1: on a two thousand one Lexus LS four thirty for 565 00:31:42,360 --> 00:31:45,320 Speaker 1: stability control, and it went out of calibration. It had 566 00:31:45,360 --> 00:31:49,920 Speaker 1: to be reset. The shop had purchased a snap on 567 00:31:50,240 --> 00:31:54,160 Speaker 1: scan tool. Their top of the line scan tool didn't 568 00:31:54,200 --> 00:31:57,360 Speaker 1: do it doesn't have the ability to reset your sensor. 569 00:31:58,400 --> 00:32:01,400 Speaker 1: And in researching it, I found that you could jump 570 00:32:01,440 --> 00:32:03,240 Speaker 1: or two pins in the O B D two connector. 571 00:32:03,320 --> 00:32:05,560 Speaker 1: And you know this type of method when you're trying 572 00:32:05,560 --> 00:32:09,040 Speaker 1: to repair something as akin to you know, jumper the wires, 573 00:32:09,240 --> 00:32:11,440 Speaker 1: rub your belly, pat your head, stand on one foot, 574 00:32:11,960 --> 00:32:13,880 Speaker 1: hope which way the wind's blown, and maybe the light 575 00:32:13,920 --> 00:32:17,080 Speaker 1: goes out. There's nothing like having a scan tool that 576 00:32:17,240 --> 00:32:23,720 Speaker 1: actually works. The same shop also worked on a two 577 00:32:23,760 --> 00:32:27,920 Speaker 1: thousand eleven out of the week before and they had 578 00:32:27,920 --> 00:32:31,960 Speaker 1: to do an oil light reset and they couldn't do 579 00:32:32,000 --> 00:32:35,640 Speaker 1: it with their snap on either. And I said to 580 00:32:35,680 --> 00:32:39,280 Speaker 1: the owner as we're talking, we're not competitors. We're both 581 00:32:39,320 --> 00:32:42,440 Speaker 1: just trying to make a living. Um. You know, you've 582 00:32:42,480 --> 00:32:44,120 Speaker 1: got to get more than one scan tool. And he's 583 00:32:44,120 --> 00:32:48,200 Speaker 1: getting acclimated to this. He realizes this and uh, you know, 584 00:32:48,920 --> 00:32:50,520 Speaker 1: when he brought it to me, I said, I don't know. 585 00:32:50,560 --> 00:32:52,640 Speaker 1: I'm sure there's eighteen scan tools here. I'm sure there's 586 00:32:52,640 --> 00:32:54,760 Speaker 1: something that will work on this. And I actually had 587 00:32:54,800 --> 00:32:58,360 Speaker 1: factory tool dealer level tool for that Lexus Toyota that 588 00:32:58,440 --> 00:32:59,840 Speaker 1: I knew would do it, but I was curious to 589 00:32:59,840 --> 00:33:03,880 Speaker 1: see what aftermarket tools would do it. Out of all 590 00:33:04,240 --> 00:33:07,520 Speaker 1: the scan tools I had, the Launch tools. You hear 591 00:33:07,560 --> 00:33:09,600 Speaker 1: me talk about Launch, here's another reason to talk about 592 00:33:09,680 --> 00:33:11,840 Speaker 1: Launch again. Um, And this is what I think I 593 00:33:11,880 --> 00:33:13,720 Speaker 1: like about Launched so much is that their stuff just 594 00:33:13,800 --> 00:33:16,280 Speaker 1: flat out works and it was a third the price 595 00:33:16,320 --> 00:33:18,960 Speaker 1: of the snap on and as a professional tool to 596 00:33:19,080 --> 00:33:21,680 Speaker 1: launch X four thirty one and the Pad two, they 597 00:33:21,680 --> 00:33:25,560 Speaker 1: have another one out the pad to their Android based system. Um, 598 00:33:25,600 --> 00:33:28,120 Speaker 1: they work. And I guess the point of this is 599 00:33:28,160 --> 00:33:30,800 Speaker 1: short little segment, is that a repair shop is only 600 00:33:30,840 --> 00:33:33,480 Speaker 1: as good as their scan tool today. And one of 601 00:33:33,520 --> 00:33:35,560 Speaker 1: the questions I want you to ask your next mechanic 602 00:33:35,560 --> 00:33:38,080 Speaker 1: when you're interviewing them, what kind of scan tool do 603 00:33:38,120 --> 00:33:40,680 Speaker 1: you have? And also how many scan tools do you 604 00:33:40,760 --> 00:33:43,280 Speaker 1: have and what's its capability? Because if they can't talk 605 00:33:43,360 --> 00:33:45,680 Speaker 1: to your car and deal with it on an electronic level. 606 00:33:46,120 --> 00:33:48,840 Speaker 1: They really can't service it. Somewhere along the way, there's 607 00:33:48,840 --> 00:33:50,719 Speaker 1: gonna be a bump in the road, just thinking out 608 00:33:50,800 --> 00:33:54,360 Speaker 1: loud A five zero nine zero zero. By the way, 609 00:33:54,360 --> 00:33:57,160 Speaker 1: more information at launched take usa dot com. I'm sorry 610 00:33:58,480 --> 00:34:15,680 Speaker 1: zero zero The car doctors back right after this, come 611 00:34:15,920 --> 00:34:26,759 Speaker 1: and by then right up, welcome back. Weren't any of 612 00:34:26,800 --> 00:34:28,560 Speaker 1: the car doctor We're gonna try and do this real quick. 613 00:34:28,640 --> 00:34:31,359 Speaker 1: Let's go over and talk to Bernie in Maine two 614 00:34:31,360 --> 00:34:34,120 Speaker 1: thousand two, DODGS, Dakota. That cuts out, Bernie, how can 615 00:34:34,120 --> 00:34:36,520 Speaker 1: I help you? Hey? Hi, Well, I get a question 616 00:34:37,239 --> 00:34:41,040 Speaker 1: keeping a junket. Um, that's the character I think we 617 00:34:41,320 --> 00:34:45,000 Speaker 1: talked a. Uh. If the air condition is on, you 618 00:34:45,160 --> 00:34:48,879 Speaker 1: turn on the headlights, the wipe is going. UM. If 619 00:34:48,880 --> 00:34:53,680 Speaker 1: you shut off the lights, uh, and the airs turned off, 620 00:34:53,760 --> 00:34:57,960 Speaker 1: the wipers don't go on. Uh. I got all kinds 621 00:34:58,040 --> 00:35:00,440 Speaker 1: of problems that goes around all right here and turn 622 00:35:00,200 --> 00:35:05,080 Speaker 1: it dies. Well, let's fix Let's let's fix that first, Bernie. Um. 623 00:35:05,120 --> 00:35:08,400 Speaker 1: Because the headlights switch I've seen before. I've seen issues 624 00:35:08,480 --> 00:35:12,080 Speaker 1: with negative battery cables both at the block and the 625 00:35:12,120 --> 00:35:15,480 Speaker 1: battery when they're dirty. The headlights switch makes the electrical 626 00:35:15,480 --> 00:35:17,319 Speaker 1: system do some funny things, and it might be a 627 00:35:17,360 --> 00:35:19,520 Speaker 1: problem with the headlights switch itself. But let's talk about 628 00:35:19,560 --> 00:35:23,279 Speaker 1: the dying on right hand turn problem first. When it 629 00:35:23,440 --> 00:35:25,840 Speaker 1: when it? Is it only on right hand turns? Or 630 00:35:25,840 --> 00:35:29,000 Speaker 1: is it when you turn the wheel to the right. Uh? 631 00:35:30,280 --> 00:35:34,000 Speaker 1: You know that's it's not happening all the time. That's 632 00:35:34,000 --> 00:35:36,839 Speaker 1: the problem. It's very intimate and spitting out, spitting out 633 00:35:36,840 --> 00:35:41,600 Speaker 1: an spitting out any fault codes, no codes whatsoever. The 634 00:35:41,640 --> 00:35:44,880 Speaker 1: pressure field pressure is normal? Okay? When it when it? 635 00:35:45,040 --> 00:35:51,280 Speaker 1: When it dies, does it restart right away? Right away? 636 00:35:52,080 --> 00:35:54,960 Speaker 1: Ask your mechanic to take a look at and consider 637 00:35:55,040 --> 00:35:58,200 Speaker 1: problems with the crank position sensor. If he taps on it, 638 00:35:58,239 --> 00:35:59,960 Speaker 1: does it die? Can you get it to cut out 639 00:36:00,120 --> 00:36:03,719 Speaker 1: that way? And possibly maybe we could wire in a 640 00:36:03,760 --> 00:36:06,160 Speaker 1: one bulb to the injectors and take a look at 641 00:36:06,160 --> 00:36:09,520 Speaker 1: the injectors that they're being pulsed properly. Conversation for another day. 642 00:36:09,560 --> 00:36:11,160 Speaker 1: I'm sorry, Bernie, the clock is gonna grab me. I'm 643 00:36:11,200 --> 00:36:13,120 Speaker 1: run any of the car. Doctor. The mechanics aren't expensive, 644 00:36:13,120 --> 00:36:13,640 Speaker 1: they're priceless.