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Speaker 1: One eight hundred do u I away now offering free

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Speaker 1: remote consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred do

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Speaker 1: uy away dot Com or call.

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Speaker 2: Eight do you y Away.

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Speaker 3: I am amped right now. Amped for tramps. Yeah, I'm

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Speaker 3: always am for tramp trampolines lost, That's what I was thinking.

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Speaker 1: You're going to break something in Alexis.

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Speaker 3: Everybody's jumping on her right now, especially the nets. You

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Speaker 3: see them all over the place. And one woman recently

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Speaker 3: tried to buy one online and it didn't work out,

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Speaker 3: so she sent in a complaint. And today I'm gonna

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Speaker 3: be the one answering, trying to convince her that instead

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Speaker 3: of getting mad, she should be amped for tramps too.

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Speaker 3: I'll see if I can get it done in your phone.

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Speaker 3: Tap next, it's another weekday mornings on the twenties.

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Speaker 2: Hello.

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Speaker 3: Hi, my name is Dan Druff. I'm from Trampoline. Is

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Speaker 3: this Jodie?

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Speaker 2: Yes? Hi Dan, thanks for giving me a callback.

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Speaker 3: Yeah, we received your customer complaint email. I'm sorry. I'm

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Speaker 3: just getting back to you. Now about it.

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Speaker 2: Well, I appreciate that we can straighten this thing up.

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Speaker 3: Yeah, I would have gotten back to you sooner, but

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Speaker 3: I've been working from home and the new Paw patrol

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Speaker 3: just dropped, so I've been binging the new season. You

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Speaker 3: know it's not just for.

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Speaker 2: Kids, right, Well, I didn't know that.

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Speaker 3: Some people judge me when I tell them that, but

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Speaker 3: I don't have any shame.

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Speaker 2: Can we get back to the situation that I had

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Speaker 2: a complain.

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Speaker 3: About the right right? Sorry about that? Can you tell

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Speaker 3: me what was your complaint?

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Speaker 2: It's very simple. I went on your website and I

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Speaker 2: bought a trampoline. You guys charged me for two trampolines,

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Speaker 2: but I only ordered one and I only received one.

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Speaker 3: Okay? Was this last week last Tuesday?

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Speaker 2: Yes?

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Speaker 3: Oh okay, yeah, that makes sense. That was during the

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Speaker 3: buye to get one deal that we had going on.

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Speaker 3: What so for seventy two hours we had to buy

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Speaker 3: two trampolines get one deal. So you weren't charged for

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Speaker 3: two by accident.

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Speaker 2: That doesn't make any sense. Why would I pay for

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Speaker 2: two and get one?

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Speaker 3: Well, I mean, you didn't have to buy during that

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Speaker 3: seventy two hour window. You could have waited until after.

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Speaker 3: But you chose to purchase in the window.

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Speaker 2: You chose not to disclose to your people on the

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Speaker 2: website that you were going to double charge down.

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Speaker 3: Yeah, it wasn't the careers section at the bottom. I'll

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Speaker 3: try to hide it a little bit. That's the definition

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Speaker 3: of deception or is it more just like fun mystery

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Speaker 3: for the consumer day. If you find it, then you're

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Speaker 3: going to get the prize.

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Speaker 2: Oh, the grand prize getting double charge there I won.

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Speaker 3: We could argue up and down over the semantics of

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Speaker 3: this all day, but ultimately I think it's a pretty

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Speaker 3: good deal.

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Speaker 2: How is that good for me or any of your customers?

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Speaker 2: It doesn't make any sense.

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Speaker 3: Well, you know, we do a lot of rebates and

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Speaker 3: promotional deals for the general consumer year round, so this

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Speaker 3: buy to get one deal is just for us, and

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Speaker 3: it helps out people like me because some of the

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Speaker 3: money from that purchase goes to me. Like I wouldn't

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Speaker 3: be watching Paw Patrol without the Netflix subscription that you

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Speaker 3: helped pay for.

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Speaker 2: I don't care if you get to watch Paw Patrol

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Speaker 2: or not. I'm so sorry. I paid for one trampoline

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Speaker 2: and I just want to be charged for one trampoline. Okay.

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Speaker 2: If you can't do that, I'm going to call my

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Speaker 2: credit card company and I'm going to cancel the entire transaction.

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Speaker 3: Well before you do that, just think about this for

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Speaker 3: a second. There are apps out there where you can

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Speaker 3: rent out your trampoline for profit.

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Speaker 2: I'm not interested in renting anything.

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Speaker 3: Hold on, hold on. Just you post your home location

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Speaker 3: and a picture of your trampoline online. Thirty minutes later,

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Speaker 3: bunch of randos show up and are jumping around in

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Speaker 3: your backyard, paying you money to have fun.

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Speaker 2: Would you give one of those randos because you sound

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Speaker 2: like that kind of idiot.

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Speaker 3: Some people are charging upwards of seven dollars an hour

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Speaker 3: to use their trampoline.

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Speaker 2: Yes much. Seven dollars is nothing, and I am not

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Speaker 2: in a trampoline business.

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Speaker 3: But if you take that number and you calculate that

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Speaker 3: across the course of twenty five years, then you've almost

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Speaker 3: covered half the price of your trample in.

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Speaker 2: Twenty five years. I'll be dead.

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Speaker 3: You're not gonna be dead. Jumping on a trampoline helps

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Speaker 3: increase blood flow throughout the body, and that has health benefits.

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Speaker 2: You just need to stop talking, Okay, give me somebody

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Speaker 2: smarter and better to talk.

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Speaker 3: To you know what, I think you're throwing away a

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Speaker 3: golden opportunity here, if I'm being honest.

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Speaker 2: Oh yeah, I know you're honest. Of course you are.

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Speaker 2: And I'm sure I'm throwing away a fantastic opportunity.

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Speaker 3: You know. I can tell sarcasm when I hear it.

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Speaker 3: That's why I just added a second trampoline onto your

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Speaker 3: credit card.

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Speaker 2: No, don't you put anything on my credit card. Not

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Speaker 2: one dime.

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Speaker 3: We hold on. Just think of it. Three tramps all

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Speaker 3: going at once in your backyard, just like a field

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Speaker 3: of dreams. If you buy it, they will bounce.

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Speaker 2: Are you not listening to me?

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Speaker 3: Are you not listening to me? Because this is a

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Speaker 3: prank phone call from a radio station. What what I'm saying?

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Speaker 3: This is a prank phone call? Jody, you're on Brook

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Speaker 3: and Jeffrey in the morning. My name is jeff Your

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Speaker 3: husband set you up for a phone tap.

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Speaker 2: Oh my god, this is a phone cap. Oh my god.

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Speaker 2: Oh I hope my husband's listening, because I'm going to

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Speaker 2: kill him when I get home.

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Speaker 3: That's the idea that he's listening because you wanted to

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Speaker 3: hear you laugh. You told us that you guys got

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Speaker 3: double charge for your trampoline, and now he wants to

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Speaker 3: turn your entire backyard into a jump park for Randos.

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Speaker 2: Oh my gosh, you guys are killing me.

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Speaker 3: But you gotta you gotta admit you like the buye too,

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Speaker 3: get one deal.

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Speaker 2: Well, who wouldn't like that? I mean, you know weake

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Speaker 2: up every morning was phone tap weekday mornings on the twenties,

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Speaker 2: Brook and Jeffrey in the Morning