Speaker 1: Apple reveals new products including the latest iPhones, and yes,
Speaker 1: I was there, the way that MGM got hacked and
Speaker 1: how you can avoid the exact same fate, the new
Speaker 1: scam that involves your local sports games, plus your tech
Speaker 1: questions answered. What's going on on Rich Demiro and this
Speaker 1: is Rich on Tech broadcasting live from Los Angeles, coast
Speaker 1: to coast. This is the show where I talk about
Speaker 1: the tech stuff I think you should know about and
Speaker 1: the place where I answer your questions about technology. After all,
Speaker 1: I believe that tech should be interesting, useful and fun
Speaker 1: and it shouldn't trick you. Phone lines are now open.
Speaker 1: Here we go triple A Rich one oh one. That's
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: If you have a question about technology, give me a call,
Speaker 1: or you can also email me. Just go to Rich
Speaker 1: on tech dot TV, hit the contact button, send your email.
Speaker 1: It goes right to me. I will mention some of
Speaker 1: those on the show today and also in the feedback segment.
Speaker 1: If you have something you want to tell me, you like,
Speaker 1: something you don't like, something you just want to chime in,
Speaker 1: give me an email. Guests this week on the show,
Speaker 1: Lisa at A Chico of Cnet. Lisa tests a lot
Speaker 1: of mobile phones. I met up with her at the
Speaker 1: Apple event. We talked about the new iPhones, all that
Speaker 1: good stuff. So Lisa will be joining us a little
Speaker 1: bit later. And a good friend of mine, Mark Saltzman,
Speaker 1: USA Today columnist. You might have seen this guy on
Speaker 1: the TVs at Costco at one point. He's everywhere. Mark
Speaker 1: Saltzman will be talking about the new iPhones as well,
Speaker 1: and he says something that he's got a hot take
Speaker 1: about iPhone versus androids, So you definitely want to stay
Speaker 1: tuned for that. Well, this week, there is only one
Speaker 1: thing in the news, and that is the Apple event.
Speaker 1: New iPhones, new Apple Watches, what else, oh, new AirPods
Speaker 1: And the big, big news on all of these devices
Speaker 1: is that Apple has finally followed the ways of the
Speaker 1: rest of the world and gone USBC. It has been
Speaker 1: a long time coming, and they did not do this
Speaker 1: out of the kindness of their heart. As much as
Speaker 1: many of you love Apple, and you know, I like
Speaker 1: certain aspects of this company, they didn't just choose to
Speaker 1: go USBC. They would have stuck with their own proprietary
Speaker 1: stuff forever if it wasn't for the European Union saying
Speaker 1: Apple or pretty much everyone, you gotta go USBC. It's
Speaker 1: better for the environment, it's better for people, it's better
Speaker 1: for the consumers to just have one cable that works
Speaker 1: on every device. Now, over the years, in just my
Speaker 1: short history of covering tech, let's see, we have had USBA,
Speaker 1: we have had USBC, we have had micro usb B,
Speaker 1: we have had lightning, we have had thirty pin connectors,
Speaker 1: we have had barrel connectors, we have had oh my gosh.
Speaker 1: Back in the day before USB happened on computers, there
Speaker 1: were all kinds of different ports and things to plug
Speaker 1: stuff in. I mean, it was just you never knew
Speaker 1: you got a new printer, you had to plug it
Speaker 1: in with some sort of weird cable. Nowadays, thankfully everything's USB.
Speaker 1: We have really taken that for granted, and this is
Speaker 1: probably going to be a temporary thing for Apple. I
Speaker 1: feel like they're moving towards a wireless future for the
Speaker 1: iPhone and it's just a matter of time before they
Speaker 1: do away with that cable altogether. I mean, realistically, we're
Speaker 1: not even transferring data with these cables anymore unless you
Speaker 1: need to. Most of the time, people are either plugging
Speaker 1: in their phones just to charge them, or at this
Speaker 1: point you're just wirelessly charging. And even the cars, you know,
Speaker 1: it's all wireless car play, it's wireless Android auto, more
Speaker 1: and more less of a reason to plug in these phones.
Speaker 1: So what's new about the iPhone fifteen, Well, break it down.
Speaker 1: You've got the iPhone fifteen and fifteen plus. These are
Speaker 1: pretty much the base model iPhones they get. Yet last
Speaker 1: year's Pro model features Dynamic Island. That's that little pill
Speaker 1: shaped bubble up at the top where the cameras lie
Speaker 1: on the front facing of the phone. They've made that
Speaker 1: into a little infotainment space so it shows things like,
Speaker 1: you know, what you're currently playing, if you've got a timer,
Speaker 1: things like that. So last year that was new on
Speaker 1: the iPhone fourteen pros. Now it's come to the iPhone
Speaker 1: fifteen base models. Forty eight megapixel camera. This is the
Speaker 1: first time we've seen a forty eight megapixel camera on
Speaker 1: the base model iPhones, so that's new, and they take
Speaker 1: photos by default at twenty four megapixels, so you're getting
Speaker 1: a much much higher resolution picture and theoretically much better
Speaker 1: camera quality. Crash detection already on there, Satellite connectivity already
Speaker 1: on there from or actually that's coming to there as
Speaker 1: well with triple A. So if you have one of
Speaker 1: these phones, Apple really leaning heavily into the sort of
Speaker 1: it's going to protect you in the worst case scenario situation.
Speaker 1: The things they did not bring to these base level
Speaker 1: iPhones no high refresh rate on the screen, so the
Speaker 1: Pro models have one hundred and twenty hrtz refresh rate.
Speaker 1: I know this gets a little nerdy, but basically, when
Speaker 1: you are moving and swiping through the phone, everything's just
Speaker 1: buttery smooth on the Pro models. Not so much on
Speaker 1: the iPhone fifteen and fifteen plus, although if you're not
Speaker 1: used to that, you probably don't even notice that. But
Speaker 1: if you're in a family that has a Pro model
Speaker 1: of the iPhone and a regular model and you switch
Speaker 1: between them, oh yeah, you definitely notice. Let's see, Oh,
Speaker 1: portrait mode is also AI now, so you know how
Speaker 1: you have to switch to portrait mode if you want
Speaker 1: to take one of those pictures with the blurry backgrounds,
Speaker 1: You no longer have to do that. You literally just
Speaker 1: aim your camera at a person or a pet. AI says, oh,
Speaker 1: we're going to collect extra information about this picture so
Speaker 1: you can later make the background blurry. That's kind of cool.
Speaker 1: The screen is twice as bright. The other thing they
Speaker 1: did not ring is always on, always on display, not
Speaker 1: coming to the base model iPhones. Always on display is
Speaker 1: probably one of the handiest features of the iPhone on
Speaker 1: the Pro models. That's sticking to the pros. Prices start
Speaker 1: at eight hundred bucks nine hundred dollars for the Plus models,
Speaker 1: and there's still no telephoto lens on this device, so
Speaker 1: you get an ultra wide and a standard but because
Speaker 1: it's a higher megapixel camera, they can crop it to
Speaker 1: two times, so it's almost like a real zoom lens,
Speaker 1: but without an extra lens. So that's the iPhone fifteen.
Speaker 1: Now for the Pro and the Promax, these are the
Speaker 1: more interesting of the models because this is where Apple
Speaker 1: has decided to really put out all of their best
Speaker 1: features on these devices. So the Pro models have this
Speaker 1: new titanium frame design which makes them lighter, and yes,
Speaker 1: I've held them, they are definitely noticeably lighter. They're also
Speaker 1: very smudgye on the sides. They also have this new
Speaker 1: action button, so instead of that little switch that lets
Speaker 1: you switch between mute and on mute, mute and Ringer
Speaker 1: that is now a customizable button, which is really really handy.
Speaker 1: You can customize it to do nine different things, everything
Speaker 1: from starting a voice recording, starting the camera. You can
Speaker 1: also just leave it on Ringer silent mode. But the
Speaker 1: thing that's really interesting is that you can now set
Speaker 1: this to do a shortcut, and that means it's pretty
Speaker 1: much unlimited. It's a button that could be yours. You
Speaker 1: can make it do whatever you do. Most on this phone,
Speaker 1: you can set that as a shortcut, and that's a
Speaker 1: rarity for Apple to let you set any sort of
Speaker 1: thing your way. They barely do that on the iPhone.
Speaker 1: It's their ware the highway most of the time. But
Speaker 1: now the fact that you can customize this action button
Speaker 1: with shortcuts, that is a huge pro move and one
Speaker 1: that I applaud Apple for. Now here's where it's not
Speaker 1: so nice. The cameras are diverged yet again. So if
Speaker 1: you're going the Pro and the Pro Max, the Pro
Speaker 1: has a three time zoom. The Promax gets a five
Speaker 1: time zoom, and so if you want the most zoom
Speaker 1: on an iPhone, you have to go with the Promax.
Speaker 1: And it's nice. No, it's no Android ten x zoom
Speaker 1: that they have on the S twenty three Ultra. But
Speaker 1: it's a nice start and for iPhone users, again, I'm
Speaker 1: not going to compare what Samsung is doing to the
Speaker 1: iPhone because they are just in totally separate motes. At
Speaker 1: this point. You're either iPhone or you're Android, and yes,
Speaker 1: you can compare and contrast, but the reality is, if
Speaker 1: you're an iPhone person, you're probably deep into Apple's ecosystem
Speaker 1: and you're not considering switching anytime soon. So five time
Speaker 1: zoom if you used to have three is really nice.
Speaker 1: USBC as well on here is also faster, so you're
Speaker 1: getting a faster USBC data transfer twenty up to twenty
Speaker 1: times faster than lightning. And what's that good for? If
Speaker 1: you're shooting like big giant video files or raw video files,
Speaker 1: the stuff that pros are doing on this phone, it's
Speaker 1: going to be a little bit easier to transfer to
Speaker 1: your computer. You can also set the default focal length
Speaker 1: twenty four millimeters, twenty eight millimeters, or thirty five. Again
Speaker 1: that gets a little nerdy, little pro but again, these
Speaker 1: are all things that if you are a pro iPhone user,
Speaker 1: they're really good. They're really good updates, and you're going
Speaker 1: to be very happy with these updates. Later on, the
Speaker 1: phone is going to get a software update that's going
Speaker 1: to get it let it shoot video in three D.
Speaker 1: They call it spatial video. And that's all getting it
Speaker 1: prepped for that new headset that Apple's going to have
Speaker 1: next year. Now here's where Apple did something a little
Speaker 1: bit questionable. The prices are unchanged from last year. The
Speaker 1: Pro starts at nine to ninety nine. The Pro Max
Speaker 1: now starts at eleven hundred and ninety nine, and last
Speaker 1: year technically it started at eleven ten ninety nine, So
Speaker 1: technically the price is one hundred dollars more expensive, but
Speaker 1: you're getting two hundred and fifty six gigabytes of storage
Speaker 1: on that eleven hundred and ninety nine model. They no
Speaker 1: longer have a one to twenty eight gigabyte model on
Speaker 1: the Promax. So needless to say, yes, the price is
Speaker 1: the same as last year, but there's not a cheaper
Speaker 1: option this year, so it starts at a more expensive price.
Speaker 1: So semantics there for sure. But and this comes in
Speaker 1: a couple of different colors blue, black, white, and titanium.
Speaker 1: I think the natural titanium is a way to go
Speaker 1: this year. It's a nice natural color, and you're probably
Speaker 1: gonna put a case on it. I may go caseless
Speaker 1: this year, just because I don't know. I'm just feeling
Speaker 1: like I might. And this is a really lightweight phone,
Speaker 1: so it's very easy to manipulate in your hand. So
Speaker 1: that is the update from Apple on the iPhone fifteen
Speaker 1: and fifteen Pro and the iPhone fifteen and fifteen Plus
Speaker 1: available in stores on September twenty second, already available for
Speaker 1: pre order. Some of you listening may have already pre ordered,
Speaker 1: and so you already have your ship date and all
Speaker 1: that good stuff. But I will say, just to kind
Speaker 1: of top this off, we are going to talk about
Speaker 1: Apple a lot throughout this show. Probably gonna be a
Speaker 1: lot of questions from you about these new iPhones and
Speaker 1: these new Apple devices. Plus our guest are going to
Speaker 1: talk about him, so we will go through that, plus
Speaker 1: much much more on the show. Coming up, we're going
Speaker 1: to talk about the way that MGM got hacked and
Speaker 1: hopefully you can avoid the same scam we've got our guests,
Speaker 1: uh and producer Adam actually has a story to tell
Speaker 1: about how someone very close to him fell for a scam.
Speaker 1: Something that you are getting in your email on a
Speaker 1: daily basis, and so he's going to explain exactly how
Speaker 1: his family member fell for that scam. And it is
Speaker 1: quite scary because it can happen to anyone. But first
Speaker 1: it is your turn. Give me a call triple eight
Speaker 1: rich one on one eight eight eight seven four to
Speaker 1: two four one zero one. If you have a question
Speaker 1: about technology, give me a ring. My name is rich
Speaker 1: d'miro and you are listening to rich on Tech. Welcome
Speaker 1: back to rich on Tech. Rich Demiro here hanging out
Speaker 1: with you, talking technology and so much to talk about
Speaker 1: this week. Anytime Apple does an event, it's I mean
Speaker 1: it's fun to go. I mean, obviously I went up there.
Speaker 1: It's you know, two days of just madness. There's a
Speaker 1: just a who's who of everyone in the tech world
Speaker 1: is up there in Coopertino, and it's fun. It's like
Speaker 1: it's like part homecoming. You see all your friends, you
Speaker 1: see all the people that you know from YouTube and
Speaker 1: from around the world. I mean there's there's tech people
Speaker 1: from every corner of the earth that fly to Coopertino.
Speaker 1: And by the way, with only about two weeks heads up,
Speaker 1: Apple sends out invitations for their events just about ten
Speaker 1: days before, so they keep everyone guessing. And this year
Speaker 1: there was really not a lot of surprises. But the
Speaker 1: fact that we got the USBC on the iPhone that
Speaker 1: we've been wanting is a big deal. I think that
Speaker 1: that's going to be great for just streamlining gadgets because
Speaker 1: now pretty much every modern gadget uses USBC. And so
Speaker 1: it's going to take a while because people are not
Speaker 1: going to switch overnight. They're not going to all get
Speaker 1: the new iPhone. But as time goes on, things will
Speaker 1: get fits out. It will be easier to pack, it
Speaker 1: will get easier to you know, you're in the back
Speaker 1: of a taxi and you need to charge your phone.
Speaker 1: It's no longer a do you have an iPhone or
Speaker 1: an Android cable. It's just one cable. You're in a
Speaker 1: hotel room, you want to plug into something, and it's
Speaker 1: just one cable. So it's kind of like just the
Speaker 1: way that things should be. And I get why Apple
Speaker 1: didn't change it earlier because they had a good thing going.
Speaker 1: They've got the Lightnings. It was their proprietary cable. They
Speaker 1: made a lot of money on it. But now that
Speaker 1: it's USBC, it's going to be a lot better, and
Speaker 1: I'll talk about some of the other products too that
Speaker 1: they announced, including the Apple Watch Series nine, the Apple
Speaker 1: Watch Ultra, and the air Pods. Plus I'll have some
Speaker 1: guests to talk about that as well. Let's go to
Speaker 1: the phones. Let's go to Dominic and Coasta Mesa. Dominic.
Speaker 1: You're on with Rich.
Speaker 2: Hey, Rich, I got a quick question. I don't know
Speaker 2: if any some of my friends are having this problem too.
Speaker 2: I have an iPhone thirteen and when I go to Instagram,
Speaker 2: you know, you go to your stories and you put
Speaker 2: a song over your stories on Instagram.
Speaker 3: Sure, and it comes up for.
Speaker 2: A second, like it goes on where you can hear it,
Speaker 2: and you're like, okay, down, great, I'm gonna post it.
Speaker 2: And then you go back and it says song unavailable.
Speaker 2: And that's happening, I think to a lot of people
Speaker 2: right now. And I went on YouTube and try to
Speaker 2: google it, and they said, and I didn't do it yet,
Speaker 2: like go and start stop your Instagram or close I
Speaker 2: don't know, is it close it or restarted?
Speaker 1: Maybe forced close it?
Speaker 2: Maybe?
Speaker 1: Well here's the deal, so I have now. Did this
Speaker 1: used to work?
Speaker 4: Yeah?
Speaker 2: No, it did work then, And I don't know if
Speaker 2: it had to do something with them last iPhone.
Speaker 3: Yeah, all I know is that Apple.
Speaker 1: Since the last iPhone update, my iPhone has been going nuts.
Speaker 1: And it's it's really really kind of like, I'm not
Speaker 1: one of those conspiracy theory people, like, I'm not like, oh,
Speaker 1: Apple's messing up the phone, so I upgrade. But at
Speaker 1: this point, I'm really feeling that because my phone, I'm
Speaker 1: not kidding, yesterday it was nearly unusable. The battery has
Speaker 1: crawled to a like it's just you charge it overnight,
Speaker 1: you wake up, it's a one hundred percent and ten
Speaker 1: minutes later it's at eighty five percent. After I I check,
Speaker 1: you know, a couple of apps. And so here's my
Speaker 1: thought on this whole Instagram thing. I have seen this happen.
Speaker 1: I get so many emails from people specifically about music
Speaker 1: on Instagram stories. It seems to be all over the place. Now.
Speaker 1: Instagram is one of these apps that is updated very
Speaker 1: very frequently, Like I'm talking on a weekly if not
Speaker 1: sometimes twice a week basis. So there's always a change
Speaker 1: happening on Instagram. And I have heard about music issues
Speaker 1: on Instagram for a very long time. I have not
Speaker 1: found a rhyme or reason to why these things happen
Speaker 1: on Instagram. It seems to do with a software update.
Speaker 1: It seems to be different people's models of iPhones, different
Speaker 1: software that it's running. Just you know, they're doing this fast,
Speaker 1: and so I think that they're not one hundred percent
Speaker 1: testing it on every model, and sometimes things break when
Speaker 1: they push out an update. So my advice dominic is
Speaker 1: to number one. If you want to try to get
Speaker 1: this working again on install Instagram, turn off your phone,
Speaker 1: restart it. You can ask Siri, Hey, restart my phone,
Speaker 1: restart it, reinstall Instagram. You should come back up with
Speaker 1: the app. You may not even have to log in again,
Speaker 1: and then see if it works that way. If it's
Speaker 1: not working, I would just keep an eye on the
Speaker 1: app updates, which you can check out by opening up
Speaker 1: the app store, and you can do tap your profile
Speaker 1: in the upper right hand corner you pull down from
Speaker 1: the center of the screen, and then you can check
Speaker 1: your app updates. If you have an update for Instagram,
Speaker 1: run that update and see if that helps. But quite honestly,
Speaker 1: I think this just falls into a matter of time
Speaker 1: where it will be fixed if it continues to happen
Speaker 1: after a long period of time, then there's definitely something wrong.
Speaker 1: But I just tested it on my phone. It works,
Speaker 1: so the feature is not broken on a worldwide basis,
Speaker 1: but it could just be something that's related to your
Speaker 1: personal setup. Thanks for the call today, Dominic and Costa Mesa.
Speaker 1: Triple eight Rich one O one eight eight eight seven
Speaker 1: four to two four one zero one. Give me a
Speaker 1: call if you have a question about technology. More Rich
Speaker 1: on tech right after this Triple eight Rich one O
Speaker 1: one eight eight eight seven four to two four one
Speaker 1: zero one. Jamie is in Corona. Jamie, you're on with
Speaker 1: Rich Hi.
Speaker 5: Rich, thanks for taking Mike call.
Speaker 3: Sure.
Speaker 5: Hey, I'm a Google user and I.
Speaker 6: Use a search on Google a lot.
Speaker 5: And it came back with no wanting to know if
Speaker 5: I want to sign up for a generative AI experience
Speaker 5: in search and that the interactions are saved in my
Speaker 5: activity even if web and app activity is not enabled
Speaker 5: stores up to twenty four hours.
Speaker 7: Blah blah blah.
Speaker 5: You know, I know there's no such thing as privacy,
Speaker 5: but is this making it even worse or would this
Speaker 5: be a fun thing?
Speaker 1: Well, first off, the Genera of AI is basically Google's
Speaker 1: answer to chat GPT, so Google, okay, you know they've
Speaker 1: leaned heavily into AI, but it's very confusing because they
Speaker 1: have it in so many different places across their products.
Speaker 1: So what you're talking about generative search is once you
Speaker 1: say yes to that, a new search result will appear
Speaker 1: above your search results. So if you search for, you know,
Speaker 1: best places, all right, let's just say, let's just say
Speaker 1: the Beatles. Like I was mentioning the Beatles history. So
Speaker 1: if I search for that and I've got this enabled,
Speaker 1: you know, I'll see all of the little snippets and
Speaker 1: results that Google typically offers up, but at the top,
Speaker 1: I get a generative AI summary about the Beatles, and
Speaker 1: I don't have to click through a whole bunch of websites.
Speaker 1: It literally writes almost a report like you would if
Speaker 1: you were in school about the Beatles. And you can
Speaker 1: do this across any topic. It's handy for shopping and
Speaker 1: so I will tell you it is incredible and I
Speaker 1: would recommend turning it on. So if you want to
Speaker 1: turn this on and you're on Google, it's open to
Speaker 1: everyone at this point, just go to labs dot Google.
Speaker 1: So if you go to labs, I know it's weird
Speaker 1: that there's no dot com. If you go to Labs
Speaker 1: dot Google, it will bring up what's called Google's latest Experiments,
Speaker 1: And there's a whole bunch of different experiments you can do.
Speaker 1: And so I would turn on the one that is SGE,
Speaker 1: which is the search with generative AI. So that's again
Speaker 1: Labs dot Google and SGE is the one that will
Speaker 1: get you these new results I'm talking about, and I
Speaker 1: think they're very handy. That's one. Now, the second place
Speaker 1: you can go is barred B A R D dot
Speaker 1: Google dot com and that's another opt in. Now, to
Speaker 1: answer your question, Jamie, is this less private than other things?
Speaker 1: And the answer is yes. So if you look at
Speaker 1: bard now, when you search anything on Google, it's going
Speaker 1: into a database. Now, whether or not they save that
Speaker 1: information and link it to your account as a different
Speaker 1: is a different question. But what they're saying is when
Speaker 1: you sign up for this, there are different rules about
Speaker 1: the searches because this is an experiment and they're trying
Speaker 1: to teach their AI what people search, what they click on,
Speaker 1: what they read, how the AI responded. So in this case,
Speaker 1: it is a little bit different than your typical searching
Speaker 1: on Google. And so yeah, you do give up a
Speaker 1: little bit more, and I would be a little bit
Speaker 1: cautious about putting any personal personal information into these AI
Speaker 1: search engines. And that's across the board with any of them,
Speaker 1: not just Google. So if you look at Google's barred,
Speaker 1: it says a big bold thing on my screen right
Speaker 1: now says human reviewers may process your barred conversations for
Speaker 1: quality purposes. Don't enter sensitive information, and you can click
Speaker 1: learn more and will tell you all about the privacy
Speaker 1: policies of this whole situation. But I'm glad that you
Speaker 1: picked up on that. I'm glad that you're noticing this.
Speaker 1: And I think that this generative search is really handy.
Speaker 1: I think that it's been incredible in fact, on your iPhone.
Speaker 1: If you want to see this stuff as well, download
Speaker 1: the Google app and it will put this stuff at
Speaker 1: the top of your results on the iPhone as well,
Speaker 1: And it's really really handy. So I say, go for it,
Speaker 1: but just know Jamie that you want to be careful
Speaker 1: with the information that you're putting in there. And also
Speaker 1: just the fact that, yeah, there may be a human
Speaker 1: that is reviewing what's going on, because they're still teaching
Speaker 1: these systems and you can see if you go to
Speaker 1: SGE privacy, it will tell you. Let's see Google SGE.
Speaker 1: I got to find out where the privacy policy is,
Speaker 1: so I will put that link as well on the
Speaker 1: show notes so you can see exactly what's happening with that.
Speaker 1: Good question. Good question, Jamie and Corona. Glad you're checking
Speaker 1: that stuff out. So I'm sure you've heard about this
Speaker 1: whole MGM casino hack. I'm not going to rehash everything
Speaker 1: that happened, but you know, as a cyber attack disrupted
Speaker 1: the hotel, casino and website operations for a long time.
Speaker 1: The hackers claim to steal and encrypt some of the
Speaker 1: MGM data. They demanded ransom payments, and reports say that
Speaker 1: MGM fell to what's called vishing, not phishing, But this
Speaker 1: is vishing, a convincing phone call impersonation. Vishing is a
Speaker 1: type of attack. It's a type of phishing attack, but
Speaker 1: the name stems from voice and phishing. So basically, the
Speaker 1: scammers pretend to be someone, often a legitimate business, and
Speaker 1: trick you into giving up your private information or access
Speaker 1: to your bank accounts. A lot of times this happens
Speaker 1: in the real world, not just to big companies, But
Speaker 1: it happens to you and I when you click a
Speaker 1: link on either social media or an email or something
Speaker 1: pops up on your screen and says, hey, call this
Speaker 1: number to fix a problem. And the technician that's actually
Speaker 1: answering the phone is a total scam artist. And this
Speaker 1: happens with phone calls that you get. This happens with
Speaker 1: emails that you get, a lot of emails that we've
Speaker 1: gotten recently. It may say, hey, confirming your subscription payment
Speaker 1: to Norton Anti Virus or Spies geek Squad. It's a
Speaker 1: four hundred and ninety eight dollars. We'll be charging your
Speaker 1: card on file in the next three days. Oh, if
Speaker 1: you didn't want this, just call this number and we'll
Speaker 1: fix it up and we'll make sure it does you
Speaker 1: don't get charged. But when you call that number, that's
Speaker 1: when this scam happens. Hey, producer Adamy there, I'm here, rich,
Speaker 1: How you doing this? I'm doing great, but I'm angry
Speaker 1: because this happens a lot. And I know that this
Speaker 1: happens to smart people. You had someone in your family
Speaker 1: recently fall for a scam to this degree.
Speaker 8: Right, Yeah, my dear sweet mother who's seventy one years
Speaker 8: old and not very tech literate, but she does learn
Speaker 8: a lot from you from listening, but apparently not enough,
Speaker 8: because I awoke to a text message a few days
Speaker 8: ago from her saying I got an email from Norton
Speaker 8: LifeLock saying I've been charged four hundred and ninety nine
Speaker 8: dollars and they gave me a number to call, and I.
Speaker 9: Keep calling, but it's busy. Uh help, That's what it said.
Speaker 8: Because I always tell her, before you do anything with
Speaker 8: these emails, run it by me.
Speaker 9: And I'll let you know.
Speaker 1: Don't call numbers and emails ever. You know, I don't
Speaker 1: click links.
Speaker 9: I slept.
Speaker 8: I had my phone on airplane mode for you tech
Speaker 8: heads out there, oh wow. And when I right when
Speaker 8: I took it off, when I woke up, I saw
Speaker 8: this text. So I immediately call her, and she's not answering.
Speaker 8: It's going to voicemail. So I'm imagining she's on the
Speaker 8: other line because she doesn't even really know how to
Speaker 8: switch over if you're getting another call, yeah you, So
Speaker 8: in my mind, she's given out all her information set
Speaker 8: on the phone while I'm on the other line. But
Speaker 8: eventually I get through to her and what had happened
Speaker 8: was in the email there was a number to call
Speaker 8: that said, if this four hundred and ninety nine dollars
Speaker 8: charge has been made an error, call this number and
Speaker 8: we'll refund it.
Speaker 9: So she called the.
Speaker 1: Number, thinking she's doing something right, like, oh, let me
Speaker 1: clear this up.
Speaker 8: And she finally gets through and the guy. The guy
Speaker 8: convinces her to download a remote screen sharing program and
Speaker 8: proceeds to guide her to her online banking page. But
Speaker 8: oh my god, here's the beauty of it, though rich
Speaker 8: she is so tech unsavvy that she doesn't do online banking,
Speaker 8: but doesn't even know that. So this guy was like
Speaker 8: telling her go to you know, who's your bank, Okay,
Speaker 8: go to the website.
Speaker 3: Wow.
Speaker 8: But she couldn't get in, and so he said, here,
Speaker 8: call your bank, and he wrote a script on the
Speaker 8: note after he took control of her computer. He wrote
Speaker 8: a script on the note pad.
Speaker 1: Oh my gosh, which I saw because I looked at
Speaker 1: her computer, and it said like, hello, my name is Baba,
Speaker 1: and here's what I'd like to do, like giving her
Speaker 1: the step by step directions on how to.
Speaker 8: I'm having problems getting into my online can you help me?
Speaker 8: And she actually called her bank and said all this
Speaker 8: and they said, you don't have online banking, and uh,
Speaker 8: she hung up and then I got through. So the
Speaker 8: real bummer was that also on the note notes app,
Speaker 8: he had put like a form that I imagine they
Speaker 8: used that was just all your information, please fill this out,
Speaker 8: so name, address, last four of the sosh birthdate, and
Speaker 8: she filled it out. So luckily, once I learned of this,
Speaker 8: we immediately took action. Everything's been frozen and stuff. But man,
Speaker 8: like you say, she is, she's not, you know, a
Speaker 8: dumb person. But I grilled and asked her what the
Speaker 8: deal was and it was like why she never thought
Speaker 8: this was fake?
Speaker 9: And there were three main elements.
Speaker 8: One was the high amount really freaked her out, and
Speaker 8: then there was something that said like if you want
Speaker 8: this refund, it's got to be within twenty four hours, right,
Speaker 8: so that was really effective.
Speaker 1: There's also it's there's always a time element, you know,
Speaker 1: like where they're pressuring you to do something fast.
Speaker 8: Yeah, so the high amount coupled with the time crunch.
Speaker 8: And also she'd been messing around on her Windows laptop
Speaker 8: and saw a Norton pop up like a week prior,
Speaker 8: and she's kind of paranoid about accidentally signing up for
Speaker 8: Norton because of those famed pop ups that.
Speaker 9: We all get.
Speaker 8: So she thought, oh, I did this by accident, and
Speaker 8: she talked to this guy and gave it all up.
Speaker 9: But I don't think she's going to do it again.
Speaker 1: So what do we learn from this? This this whole
Speaker 1: situation number, And it's scary when it happens to someone
Speaker 1: close to you. I'm looking at an email I got
Speaker 1: from a dear user, thank you for choosing our services.
Speaker 1: Your personal subscription geek Squad Care will expire today. This
Speaker 1: will be auto renewed. Please review your summary. Four hundred
Speaker 1: and eighty nine dollars will be auto debited on September
Speaker 1: fifteenth unless you turn it off. Please call us to cancel.
Speaker 1: And here's the phone number. We should call this number
Speaker 1: on air and see what happens.
Speaker 3: Can I do that?
Speaker 1: Is that legal? I got a tealment. I guess they're
Speaker 1: on the radio. Okay, So don't fall for this stuff.
Speaker 1: It happens. It's out there. It's happening on a daily basis.
Speaker 1: And here's the thing. It knows no bounds. You can
Speaker 1: be a very smart person and have this happen to you,
Speaker 1: because these scam artists are spending the entire day, their
Speaker 1: entire lives are social engineering ways to get you to
Speaker 1: fall for this stuff. They use the things that we
Speaker 1: know and they trick us with those. And look at
Speaker 1: if MGM Casino, If an employee at MGM Casino can
Speaker 1: fall for this and take down the entire operation of
Speaker 1: a multi billion dollar corporation, why do you think your
Speaker 1: company puts that little message on your emails that says
Speaker 1: this is from an outside person, not in your organization
Speaker 1: because it's that scary to them. They know that they
Speaker 1: are just one step away from an employee giving away
Speaker 1: a two factor authentication code or getting into the VPN
Speaker 1: or whatever they're doing to get this this hack to happen.
Speaker 1: And they know it's scary these companies. This is why
Speaker 1: you have to go through those training situations and those
Speaker 1: you know. Hey, can you spot a phishing email? So
Speaker 1: please be aware and do not call these numbers. Do
Speaker 1: not click a link in an email to log in.
Speaker 1: Do not call a phone number in an email. When
Speaker 1: in doubt, go to the website itself directly and look
Speaker 1: for the phone number and call it that way, all right,
Speaker 1: phone number for me triple eight Rich one oh one.
Speaker 1: Thanks for sharing your story on them. By the way,
Speaker 1: uh eight eight eight seven four to two, four to
Speaker 1: one zero one. Do you have a question, Give me
Speaker 1: a call. This is Rich on Tech. Jeff is in
Speaker 1: New York City. Jeff, you're on with Rich.
Speaker 10: Quick Questions. So we've been having kind of trouble sleeping
Speaker 10: my life and I and someone suggested earbuds you know
Speaker 10: that go in the air that can help, you know,
Speaker 10: maybe soothing music or not your podcast, but I.
Speaker 3: Like yours, but one that it may put you to sleep.
Speaker 10: Who knows, no, No, I love your show, so any suggestions,
Speaker 10: I know both used to make them not anymore. You know,
Speaker 10: there's so many online. I was just figured maybe you guys.
Speaker 1: Have experience with it or something, so I I okay.
Speaker 1: So it's funny. When I was little, I used to
Speaker 1: sleep with like a radio under my pillow. I mean
Speaker 1: I think a lot of people did. And I you know,
Speaker 1: I'm from New Jersey, So I used to listen to
Speaker 1: Z one hundred, probably a show that was a little
Speaker 1: bit it was like a love lines kind of show.
Speaker 3: You know.
Speaker 1: They were answering questions about stuff that when I was young,
Speaker 1: it was very interesting to hear about. Anyway, that's what
Speaker 1: I would fall asleep to, but that was with like
Speaker 1: a little kind of radio under my pillow. So there's
Speaker 1: a couple of ways you can do this. You can
Speaker 1: do I've seen all kinds of different things, and you're right.
Speaker 1: So Bo's had a pair of sleep buds that were
Speaker 1: really really popular. For some reason, they discontinued them. The
Speaker 1: odd thing about the Bo's ones is that they don't
Speaker 1: actually play music. They just play like sort of like
Speaker 1: a white noise kind of thing. But the good news
Speaker 1: is some Bo's employees have started up a company called
Speaker 1: Oslo Ozlo and they're bringing back very similar sleep buds
Speaker 1: with very similar technology. So if you want to check
Speaker 1: out those ozlosleep dot com now. And what I was
Speaker 1: going to say to complete my thought is that I
Speaker 1: can't have something in my ears when I sleep. Some
Speaker 1: people can, some people can't. So there's different types of
Speaker 1: these buds out there. Some of them actually fit in
Speaker 1: your ears. Some of them are soft, and you know
Speaker 1: they're comfortable when you're sleeping. I don't find that to
Speaker 1: be very comfortable, but I'm just giving you some options here.
Speaker 1: So There's a pillow you can get called Solely sol
Speaker 1: I and this is a sleep headphone pillow, and so
Speaker 1: you can sleep, you know, on your side, you can
Speaker 1: sleep on your back in different positions, and this pillow
Speaker 1: kind of wraps around your head and you can put
Speaker 1: the music into the pillow via bluetooth or wired. It
Speaker 1: just depends you know how much you want to pay.
Speaker 1: And all these things, by the way, are not cheap.
Speaker 1: I mean, if you want to get a cheap pair
Speaker 1: of your buds that you can sleep in, sure you
Speaker 1: can search Amazon. And the top one is these sleep
Speaker 1: band headphones. Those are about twenty dollars. They've got forty
Speaker 1: eight thousand reviews. That's probably where i'd start, just to
Speaker 1: see if that's something that you would like. This is
Speaker 1: a brand called Perry Tong p e r Y Tong,
Speaker 1: not a brand that you've heard of, but it's the
Speaker 1: overall pick on Amazon. If you just want something cheap
Speaker 1: and simple and easy. It's kind of like a headband
Speaker 1: with bluetooth. And so that's that's something you can use
Speaker 1: as well. The other thing, the other recommendation comes from
Speaker 1: my friends at Wirecutter Lauren Dragon over there, she tests
Speaker 1: all the headphones and earbuds, and she likes these Soundcore
Speaker 1: by Anchor, And if you've heard of Anchor, a lot
Speaker 1: of the tech people like this brand. They make a
Speaker 1: lot of charging stuff and their brand for audio is
Speaker 1: called Soundcore. They make what's called the Sleep A ten
Speaker 1: Bluetooth Sleep earbuds, and again there are a hundred bucks.
Speaker 1: They're not cheap, they go in your ears. They don't
Speaker 1: look comfortable to me. I haven't tested them, but I
Speaker 1: guess a lot of people sleep. And then they have
Speaker 1: high ratings. But those are another option, and so they
Speaker 1: look a lot like the Bows earbuds that I was
Speaker 1: talking about. So those are a couple of options for you.
Speaker 1: If you want something that's just wired, I'm sure you
Speaker 1: can just type in Sleep earbuds on Amazon. And with
Speaker 1: Amazon they've done a pretty good job now of showing
Speaker 1: you what's sort of the best mix of highest ratings,
Speaker 1: the least returns, and the cheapest price. So the overall pick.
Speaker 1: There are the Sleep earbuds that are just twenty bucks. Again,
Speaker 1: they don't look comfortable to me, but you know, if
Speaker 1: you're trying to sleep and you're trying to have something
Speaker 1: that's in your ears, these are some of the options
Speaker 1: that you can do. So I gave you a pillow,
Speaker 1: the bows and the soundcore. Oh the other one other
Speaker 1: thing another one hundred dollars. Sleep band Acoustic sheep is
Speaker 1: another one that Wirecutter recommends. But again it's a band.
Speaker 1: It goes over your head, but it's a hundred bucks.
Speaker 1: Of course people like that. The ratings are not that
Speaker 1: high on that one, so maybe I would skip that.
Speaker 1: But of course you can put a little speaker under
Speaker 1: your pillow as well. That's another option of how to
Speaker 1: get that audio. But or you can just use your
Speaker 1: phone next to your bet. I've done that in the past.
Speaker 1: Just turn your phone on, put on some sleep or
Speaker 1: you know, podcasts, whatever you want, and there you go.
Speaker 1: All right, Jeff in New York, thanks for the question.
Speaker 1: Triple eight rich one on one eight eight eight seven
Speaker 1: four to two four one zero one and sure, fall
Speaker 1: asleep to my show, fall asleep to the podcast version
Speaker 1: you are listening to rich on Tech. Welcome back to
Speaker 1: rich on Tech. Rich DeMuro here hanging out with you,
Speaker 1: talking technology, talking scams, talking how to avoid scams. Plus
Speaker 1: we're talking Apple. Lots of new Apple products, many people
Speaker 1: pre ordering there were some issues. You would think that Apple,
Speaker 1: such a big company, would have pre orders down by
Speaker 1: this point, but apparently people still had issues with pre
Speaker 1: orders early in the morning. You know you're gonna get
Speaker 1: the phone eventually. You don't need to necessarily be there
Speaker 1: the second, you know whatever, it's exciting. I know, I know,
Speaker 1: I know. All right, let me give you a couple
Speaker 1: of takeaways. A couple other things they mentioned at the event.
Speaker 1: Triple eight rich one on one eight eight eight seven
Speaker 1: four to two, four to one zero one is the
Speaker 1: phone number if you want to hop on the line
Speaker 1: chime in. You got a question about technology, you want
Speaker 1: to ask me about a product, you need an app recommendation, anything,
Speaker 1: Just give me a call Triple eight rich one on
Speaker 1: one eight eight eight seven four two four one zero one.
Speaker 1: I do these things on my Facebook page. Ask me anything,
Speaker 1: and it's like the questions come in fast and furious,
Speaker 1: and then I always end it with hey, by the way,
Speaker 1: call me on the radio show there too. Apple Watch
Speaker 1: nine is the new version of the Apple Watch. And
Speaker 1: the big thing about this Apple Watch is that it
Speaker 1: is believe it's Apples like first carbon neutral product, which
Speaker 1: is a pretty big deal, and it's going to get
Speaker 1: this new feature called double tap, and you can check
Speaker 1: it out on my Instagram at rich on Tech. It's
Speaker 1: pretty cool feature. It lets you tap the main button
Speaker 1: on the screen just by tapping your two fingers together.
Speaker 1: So if you want to start a phone call, end
Speaker 1: a phone call, start a stop watch, whatever you want
Speaker 1: to do, that's the main button on the screen, play pause, whatever,
Speaker 1: You just tap your two fingers together. And it's using
Speaker 1: the blood vessels. It's actually looking at the veins in
Speaker 1: your wrist. It's looking for the constriction of the blood
Speaker 1: to figure that out. And that's all made possible apparently
Speaker 1: by the new processor inside the S nine sip chip.
Speaker 1: And they said that it's really good at monitoring all
Speaker 1: day long, and so it's got the power to do that,
Speaker 1: and so it's a kind of a neat new feature.
Speaker 1: Only available on the Apple Watch nine and the Apple
Speaker 1: Watch Ultra two. It's not coming to the previous Apple
Speaker 1: watches apparently. Let's see they also have this new Oh,
Speaker 1: Apple ditched. Apple ditched leather completely as a company, no
Speaker 1: more leather. They said, we're done with it. We're gonna
Speaker 1: be carbon neutral by twenty thirty, so we're not doing
Speaker 1: leather anymore. So their new material is called fine Woven.
Speaker 1: And I played with this material. It's definitely does not
Speaker 1: feel leathery. It feels more like almost like a swede
Speaker 1: or like some sort of like almost like the you know,
Speaker 1: like when you unvelcrow something like that backside of the
Speaker 1: velcrode almost feels like that, not the part that's like
Speaker 1: the plastic gee part, the other side, like the felty part.
Speaker 1: So that's the new material. It's called fine Woven. And
Speaker 1: I asked them if it was like waterproof, because it
Speaker 1: was you know, fake or you know, synthetic or whatever.
Speaker 1: It is recycled, and they're like no, so I guess, yeah,
Speaker 1: I don't know. Apple Watch Series nine starts at three
Speaker 1: hundred ninety nine dollars. The se starts at two hundred
Speaker 1: and fifty dollars. Those will be available on September twenty second.
Speaker 1: Not a lot of new features. The screen is brighter
Speaker 1: on that the battery stays the same. They've got a
Speaker 1: new thing called smart Stack, which is like a way
Speaker 1: to look through all of your notifications and things like
Speaker 1: important upcoming calendar events on there. Then you've got the
Speaker 1: Apple Watch Ultra too. This is their you know, their
Speaker 1: top of the line Apple Watch. Again, it's got that
Speaker 1: new chip, it's got that double tap feature, it's got
Speaker 1: a three thousand knit display which is fifty percent brighter
Speaker 1: than the original, so it's much much brighter. It can
Speaker 1: also it's got a expanded altitude rain so it can
Speaker 1: go from negative five hundred to nine thousand meters and
Speaker 1: still I guess function properly. Let's see what else, eight
Speaker 1: hundred dollars. Still, the price is the same, The battery
Speaker 1: life is the same, thirty six hours or seventy two
Speaker 1: on low power. And it's a good look and watch.
Speaker 1: I you know, the Ultra is really like, you know,
Speaker 1: if you want if you're kind of like the sports enthusiast,
Speaker 1: the hiking enthusiast, the biking enthusiasts, you need your battery
Speaker 1: to last a long time because you're using a lot
Speaker 1: of GPS tracking on this device. That's the watch to get.
Speaker 1: So a couple more announcements. Let's see AirPods Pro two.
Speaker 1: These now have USBC so it's the same exact AirPods
Speaker 1: except they've got USBC charging on the case. Now, can
Speaker 1: you just take your old air pods two? Your AirPods
Speaker 1: Pro two and put them in a new charging case. No,
Speaker 1: you cannot. Apple's not selling the case separately in typical
Speaker 1: Apple fashion. Now there is a workaround, but I don't
Speaker 1: know if it would work, because you can file like
Speaker 1: a warranty claim and say you lost your case and
Speaker 1: maybe they'd send you the USBC. But I'm not sure.
Speaker 1: So the other thing is they've got this new adaptive
Speaker 1: Audio mode, which I did have a chance to check out.
Speaker 1: It's quite incredible. So it mixes noise cancelation, it mixes
Speaker 1: understanding if someone's trying to talk to you, it mixes
Speaker 1: it makes the audio louder or softer, depending on your surroundings.
Speaker 1: And it's really really good. It's using AI. So the
Speaker 1: bottom line is with these new AirPods Pro too, there's
Speaker 1: no more putting them in and taking them out. You
Speaker 1: can pretty much leave them in all day long if
Speaker 1: you so desire, and this adaptive audio mode will just
Speaker 1: change the sound that you're hearing to adapt to whatever
Speaker 1: you're trying to do. If you're listening to music and
Speaker 1: all of a sudden things get louder outside, it's going
Speaker 1: to bring the volume up. If you're listening to music
Speaker 1: and things get softer outside. You walk into a quiet park,
Speaker 1: it's gonna bring the volume down a little bit so
Speaker 1: your ears aren't blown out. If you're trying to talk
Speaker 1: to someone and you start talking to them, it will
Speaker 1: adaptive so you can hear them. I mean, it's really
Speaker 1: really impressive what they did, and I did a full
Speaker 1: demo of that and it was great. Two hundred and
Speaker 1: fifty dollars, still the same price. They also have a
Speaker 1: new USBC EarPods, which is a wired version of ear pods.
Speaker 1: Those are nineteen bucks. Lots and lots of options. Lisa
Speaker 1: at a Chico from c net will be breaking down
Speaker 1: some of her thoughts on these new Apple products very soon.
Speaker 1: All right, let's go to Steve in Orange. Steve, you
Speaker 1: got a story about how you got scammed?
Speaker 7: I did get scammed this week this week. Yeah, I'm
Speaker 7: looking at the scammer right now. He's online on my
Speaker 7: Facebook messenger. Oh wow, I'm not talking to him. But
Speaker 7: I've been doing computers since the eighties, and I started
Speaker 7: a business doing computers, and pretty much now my clients
Speaker 7: are all their seniors in eighties and nineties, so I've
Speaker 7: seen it all long. Yeah, this particular one is an
Speaker 7: offshoot of the Facebook stuff. I don't do social media,
Speaker 7: so I'm not that smart, so maybe you can some.
Speaker 3: Of this in.
Speaker 7: But what I what it appears to have happened, is
Speaker 7: someone cloned a Facebook account. They didn't do anything with that.
Speaker 7: They went to Facebook Messenger, jumped into one of the
Speaker 7: groups that I'm a member of, and then threw up.
Speaker 7: It was like ten thirty nights they used to throw up,
Speaker 7: Hey I got a new laptop today. I don't need
Speaker 7: my old one. If anyone needs it, I'm happy to
Speaker 7: give it away from you. It was coming from somebody
Speaker 7: in a Facebook group that I'm a member of, and
Speaker 7: because I'm a member of that, it also had a
Speaker 7: couple of names of my friends that are on my
Speaker 7: Facebook that are also members of that particular group. It
Speaker 7: appears to me the person the scammer was reaching out
Speaker 7: in a public way, not an individual way, and just
Speaker 7: throwing out, hey, if you need a new laptop, I've
Speaker 7: got one. I'm gonna get you know, get rid of it.
Speaker 7: So I typed in, yeah, I could use an Apple,
Speaker 7: you know, I can use the MacBook. Sure, And then
Speaker 7: he he wrote back, and he waited like an hour,
Speaker 7: and he said wrote back and he said, yeah, okay,
Speaker 7: you can have it. Just give me I'm going to
Speaker 7: look at the FedEx. Give me your ads, and i'll
Speaker 7: tell you what the shipping's going to be.
Speaker 3: So we did that.
Speaker 7: He said forty five dollars and I said great. So
Speaker 7: I was pretty sure it was a scam, but I
Speaker 7: was playing along with having fun. I wanted to learn.
Speaker 7: And then the next morning I wake up and he says,
Speaker 7: I'm at FedEx and there's a picture in the Facebook Messenger.
Speaker 7: By the way, have you seen scams with specifically Facebook Messenger?
Speaker 7: Is that a normal thing?
Speaker 3: Oh?
Speaker 1: Yes, Facebook Messenger scams are all over the place. I mean,
Speaker 1: this is why, this is why people like to hack
Speaker 1: Facebook accounts, because then they can pose on the account
Speaker 1: like it's a real person. Because if they just set
Speaker 1: up a fake account, Facebook figures it out very quickly.
Speaker 1: But if they take over someone's account, you know that
Speaker 1: has some history, it's much more authentic to the Facebook server.
Speaker 1: So anyway, so okay, so we got the he got
Speaker 1: the picture, and what happens.
Speaker 7: So he just said, I need some sixty five dollars
Speaker 7: for sales tax and they want insurance. And I said, well,
Speaker 7: I don't want insurance, and there's no sales tax when
Speaker 7: you shift something, so I said, and he goes, uh,
Speaker 7: And I tried calling him. I hit the little messenger
Speaker 7: phone thing and it rang one time, and then he says,
Speaker 7: I'm driving, and then uh, I can't talk to you.
Speaker 7: And then I wrote back. I said, well, I'm not
Speaker 7: going to send you more money until I talked to
Speaker 7: you on the phone. And then he wrote back, oh really,
Speaker 7: that's what you just said. Oh really, and then I
Speaker 7: said yes really, So that pretty much ended it. I
Speaker 7: didn't carry it farther than that. I called PayPal and
Speaker 7: they gave me my money back, which is, you know,
Speaker 7: shout up to them. That was great.
Speaker 1: Wait, so you paypaled this person money?
Speaker 10: I did.
Speaker 7: I pay pal him the forty five dollars, even pretty
Speaker 7: much knowing it was a scam.
Speaker 1: I will just want to see you were learning.
Speaker 6: Yeah.
Speaker 7: Unfortunately, I don't do social media. I know about Facebook scams.
Speaker 7: I didn't know about the messenger part in a in
Speaker 7: a group, so I don't think he was targeting me.
Speaker 7: I think he targeted probably five a lot.
Speaker 10: Yeah.
Speaker 7: I just say it was interesting. It was just very
Speaker 7: new to me. And so anyway, and I called PayPal
Speaker 7: and they got into and the person that that was
Speaker 7: on this list, my friend that knows the friend that
Speaker 7: this person's representing. I talked to him and he says,
Speaker 7: guys a great and we chatted about that. But that
Speaker 7: was after the scam. So and I don't know that
Speaker 7: the person who owned the Facebook account. I mean, I
Speaker 7: don't know what you do once you've been cloned. But
Speaker 7: right now the hacker is still on the messenger with me,
Speaker 7: and I could.
Speaker 11: Talk to him.
Speaker 7: But in any event, it was very elaborate. If you
Speaker 7: did go into the room and then throw it out
Speaker 7: to people, I would think the moderator would just pull
Speaker 7: it off immediately. But in any event, yeah, I got
Speaker 7: my money back and he was literally his mistake, in
Speaker 7: my opinion, was trying to get.
Speaker 3: More money, right, and they got greedy, Yeah.
Speaker 7: Got greedy. So I just thought that was interesting and
Speaker 7: people might well, I heard you guys talking about scams,
Speaker 7: and I thought that people out that I might want
Speaker 7: to know about this Facebook messenger.
Speaker 1: Wow, that's wild. Thanks for the call, Steve, appreciate it.
Speaker 1: Really just these scam artists will will know no limits
Speaker 1: to how they figure out these things. And again there.
Speaker 1: This is why they like to hack Facebook accounts, because
Speaker 1: then they can pose as a trusted friend or someone
Speaker 1: that you know. In fact. I and it's funny that
Speaker 1: Steve said that he he was engaging with someone. I'm
Speaker 1: engaging with someone right now on Instagram who is pretending
Speaker 1: to be someone I know. And so he's like, hey, Rich,
Speaker 1: how you doing.
Speaker 3: I said, oh, good to see you.
Speaker 1: Oh my, I missed you at the last Apple event,
Speaker 1: which I know he wasn't there. And he's like, I'm like,
Speaker 1: what's new with you? And I mentioned his job and
Speaker 1: all this stuff's and he's sitting there, you know, chatting
Speaker 1: back and forth, and I'm kind of, you know, seeing
Speaker 1: what the endgame is. And already I got one where
Speaker 1: he said, hey, I'm dabbling more into the digital.
Speaker 3: Space, especially crypto.
Speaker 1: I'm doing really well with my portfolio of seven hundred
Speaker 1: thousand dollars. I wanted to ask if you've looked at
Speaker 1: that side of things. I said, oh, yeah, I'm very interested.
Speaker 1: Because now, of course he's going to try to get
Speaker 1: me down this crypto thing where he gets me to
Speaker 1: buy some crypto. Maybe I hand over my account numbers
Speaker 1: and all this stuff, so we'll see where it goes.
Speaker 1: I do not recommend that you engage with these people
Speaker 1: because it can get out of control, it can get
Speaker 1: out of hand, and it's probably just not a good idea.
Speaker 1: I'm doing it just to learn and like kind of
Speaker 1: Steve did it just to benefit ourselves and benefit my knowledge.
Speaker 1: But in general, do not answer the phone for these people.
Speaker 1: Do not click on links in the email, do not
Speaker 1: respond to the text messages. The more that you do
Speaker 1: this stuff, and the more you respond and engage them,
Speaker 1: the more that they will stick their friends on you
Speaker 1: because they know they've got a live one, and so
Speaker 1: you don't want to do this stuff. By the way,
Speaker 1: good good website to a checkout is the BBB Scam
Speaker 1: Tracker BBB dot org slash scam Tracker. It's a great
Speaker 1: place to research the latest scams and also look up
Speaker 1: the latest scams. You put in one keyword, I'm gonna
Speaker 1: put in Messenger and let's see if someone mentions, oh yeah, Facebook,
Speaker 1: Messenger all over the place. So again it's a very
Speaker 1: easy way to kind of research scams. BBB dot org
Speaker 1: slash Scamtracker. I'll put it on the website. Rich on
Speaker 1: tech dot tv in the show notes. All right, coming up,
Speaker 1: more of your calls at triple eight rich one O
Speaker 1: one eight eight eight seven four to two four to
Speaker 1: one zero one. Let's see, we'll talk about some of
Speaker 1: the other items in the news as well. So, got
Speaker 1: a lot of calls today, so we're getting to those.
Speaker 1: You're listening to rich on Tech. Lots of ways to
Speaker 1: find me online at rich on Tech is my username
Speaker 1: on Instagram where I'll hang out the most, probably on
Speaker 1: Instagram Stories, Facebook, Twitter, slash X. I'm also on threads
Speaker 1: and that's the name of the podcast. If you want
Speaker 1: to download the show to listen to later, just search
Speaker 1: rich on Tech in your favorite audio app. You can
Speaker 1: do that. And I kid you not. In the time
Speaker 1: we've been talking about all these scams, I actually just
Speaker 1: got one twenty one minutes ago to my email that
Speaker 1: says concerning your refund and it's a geek Squad my
Speaker 1: purchase details once again. This time it's only for four
Speaker 1: hundred and seventeen dollars. The one that I tweeted out
Speaker 1: earlier was for four hundred and eighty nine dollars in
Speaker 1: nine nine sense, so this one's a little bit cheaper.
Speaker 1: Oh and it's going to renew once September sixteenth. So
Speaker 1: we've been getting a lot to talk about scams in
Speaker 1: this show. It is just wild how many of these
Speaker 1: things are happening out there. But if you want to
Speaker 1: go to my Instagram and see some of the stuff
Speaker 1: that I've been posting. I've got a lot from the
Speaker 1: Apple event, including what the new USBC looks like when
Speaker 1: you plug it into the iPhone, kind of a joke
Speaker 1: that I posted that people are like, really, it looks
Speaker 1: like plugging in anything. I know, that's kind of my point.
Speaker 1: And then I've got hands on with the new iPhone fifteen,
Speaker 1: the fifteen Pro. I've got the different colors of the iPhone.
Speaker 1: I've got pictures from the Apple event. I've got the
Speaker 1: double tap feature. I've got oh, this is kind of fun. Actually,
Speaker 1: I posted yesterday a Starbucks deal in the app. And
Speaker 1: then this this is wild. This glass that you can
Speaker 1: put on your iPhone. The guy takes a hammer to it.
Speaker 1: It's a small hammer, and then he takes a giant
Speaker 1: hammer and it's the glass is just fine, Like that's
Speaker 1: a screen protector I want. But of course if you
Speaker 1: drop it probably would be you know, all over the place,
Speaker 1: and speaking of scams. By the way, a good website.
Speaker 1: If you want to train your loved ones on these things,
Speaker 1: send them the website scamspotter dot org. Scamspotter dot org
Speaker 1: will help them identify scams. And it's all about the
Speaker 1: gift cards and the different things that they scam you with.
Speaker 1: Coming up after the break, we're going to talk to
Speaker 1: Lisa at a Chico of Cnet about some of the
Speaker 1: new Apple products. First, let's go to Sarah in Ventura. Sarah,
Speaker 1: you're on with Rich.
Speaker 12: Hi. Yeah, I was telling the call steamer that I
Speaker 12: was Okay, I was on a website or website. I
Speaker 12: downloaded the YouTube this is them to your home screen
Speaker 12: and then it appears on the screen and then you
Speaker 12: just tap it and then it goes to that website.
Speaker 12: Is that a bookmark?
Speaker 1: Yeah, it's like yeah, it's a homescreen book mark.
Speaker 12: Okay, it's like that.
Speaker 6: Okay.
Speaker 12: So I collected a bunch of YouTube ones and then
Speaker 12: I was losing it and then it disappeared and I
Speaker 12: tapped undo, and then it kept disappearing on a few
Speaker 12: of them, and then the undo wouldn't work. So then
Speaker 12: I went to downloads on pictures. I had and I
Speaker 12: just went down the row clicking them, and as I did,
Speaker 12: they were all disappearing.
Speaker 1: What kind of tablet is this?
Speaker 3: Or what kind of device fan Sung tablet okay.
Speaker 1: And so things are just generally not working on it.
Speaker 12: Well, they they disappeared, the downloads. I mean, I went
Speaker 12: down the row and I'm like, oh, that disappeared. And
Speaker 12: I picked on the next picture, it disappeared.
Speaker 1: I put on that what app were using for the pictures?
Speaker 12: It was just downloads?
Speaker 1: Okay, maybe they got disappeared.
Speaker 12: And and one was a PDF. They were different different so.
Speaker 1: It's all in the It sounds like the downloads got deleted.
Speaker 1: If you ask me, I think that they were still
Speaker 1: listed in the files, but they got deleted. If I
Speaker 1: were you, I would restart this. I would run any
Speaker 1: software updates on it, both in the system software updates
Speaker 1: and also in the app store. Make sure everything is
Speaker 1: up to date, and then you're probably gonna have to
Speaker 1: re download these links again if they went away. There's
Speaker 1: also a way you can lock down your home screen
Speaker 1: on Samsung devices in the home screen settings so that
Speaker 1: you can't mistakenly change it. This is rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here on
Speaker 1: location in Cooper, Tino. We just got out of the
Speaker 1: big wonder Lust event here at Apple Park, and joining
Speaker 1: me now to talk about it all is Lisa at A,
Speaker 1: Chico senior editor at c NEET. Lisa, you cover a
Speaker 1: lot of phones and different gadgets.
Speaker 3: What did you make of today's event?
Speaker 13: Yeah, absolutely so.
Speaker 14: I think what really stood out to me about today's
Speaker 14: event is the big focus Apple.
Speaker 13: Is putting on the iPhone Pro.
Speaker 14: We saw a lot of the biggest changes have arrived
Speaker 14: on the Pro rather than the regular iPhone fifteen, but
Speaker 14: also a lot of features that we saw on last
Speaker 14: year's iPhone fourteen Pro.
Speaker 13: Are now on the regular iPhone fifteen.
Speaker 14: So that just kind of shows how Apple kind of
Speaker 14: uses the Pro as a kind of as a way
Speaker 14: to kind of showcase new technologies before they've become more
Speaker 14: widely available on other phones.
Speaker 13: So that was interesting.
Speaker 14: And then I also thought the new Apple Watch updates
Speaker 14: were interesting as well.
Speaker 1: So it's interesting the ultra kind of moniker because we've
Speaker 1: seen this with Samsung. They typically did that with the
Speaker 1: Note before they brought features to the regular of s series,
Speaker 1: and then even with Apple, the Pro Max has always
Speaker 1: been kind of a way for them to do this,
Speaker 1: but now they're doing it even more. And then, of
Speaker 1: course now we have the Apple Watch Ultra. So why
Speaker 1: do you think they're doing this.
Speaker 14: I think Apple is really trying to expand the Apple
Speaker 14: Watches appeal. For a long time, I'm the Apple Watch
Speaker 14: was kind of seen as the smart watch for people
Speaker 14: who care about fitness but aren't athletes or runners or
Speaker 14: scuba divers. A lot of that audience would really go
Speaker 14: for maybe something more like a Garmin Watch or a
Speaker 14: polar Watch. So this is kind of Apple's way of saying, hey,
Speaker 14: we're capable of that sophisticated health tracking too, that sophisticated
Speaker 14: fitness tracking.
Speaker 13: So the fact that.
Speaker 14: They're already releasing another Ultra after introducing it last year,
Speaker 14: I think says a lot about their commitment to that space.
Speaker 1: Let's talk about the iPhone fifteen and fifteen plus. These
Speaker 1: got the dynamic island, the forty eight megapixel camera, and
Speaker 1: last year's processor, so a lot of the features that
Speaker 1: were on the high end phones last year now made
Speaker 1: their way down to the entry level phones.
Speaker 2: Yeah.
Speaker 14: So you know, based on my first take of what
Speaker 14: I've seen today, it really seems like the iPhone fifteen
Speaker 14: is kind of like the iPhone fourteen Pro, but without
Speaker 14: that stainless deal design and without that extra telephoto camera.
Speaker 14: And it's really interesting because, like I said earlier, you
Speaker 14: see the influence that these more expensive phones have on
Speaker 14: the broader lineup, and I do think that all of
Speaker 14: these changes, taken together, really make the iPhone fifteen feel
Speaker 14: like a.
Speaker 13: Bigger upgrade than the iPhone fourteen. I feel like this
Speaker 13: is the first time in.
Speaker 14: A long time that we've seen really big updates on
Speaker 14: the standard.
Speaker 1: iPhone also comes in multiple colors, including pink, which is
Speaker 1: new this year, and it has that usbcport on the bottom.
Speaker 1: Is that going to be a big change for people.
Speaker 14: Yeah, I mean it probably will be because a lot
Speaker 14: of people are used to using the lightning connector that's
Speaker 14: been around for like ten years on the iPhone now.
Speaker 14: But I also think it'll make things a lot easier
Speaker 14: for people. You don't need a separate cable to charge
Speaker 14: your laptop and your phone, and the same goes for
Speaker 14: your iPad if you have a newer model. A lot
Speaker 14: of them now have USBC, So I think it just
Speaker 14: made a lot of sense for Apple to make that transition,
Speaker 14: and of course they had to make that transition, but
Speaker 14: I do think it'll make more sense for consumers as well.
Speaker 1: One thing they did not improve on the iPhone fifteen
Speaker 1: entry level is the screen refresh rate. Now this may
Speaker 1: be something that's super techy, but you know, if you
Speaker 1: look at the screen on the pro version versus the
Speaker 1: regular it's not quite as good.
Speaker 14: Yeah, so the regular iPhone still has not inherited that
Speaker 14: high refresh rate, and I do think, you know, obviously,
Speaker 14: there are some things that Apple has to keep exclusive
Speaker 14: to the pro in order to make it different from
Speaker 14: the regular iPhone, and I guess the refresh rate kind
Speaker 14: of fell into that camp. I do think it is
Speaker 14: one of those features that is really nice to use
Speaker 14: once you use it, but if you haven't used it,
Speaker 14: you might not be missing in as much.
Speaker 13: But I will say high refresh rates.
Speaker 14: Are becoming really standard across most phones, including Android phones
Speaker 14: that are cheaper or the same price as the iPhone fifteen,
Speaker 14: So it is a bit surprising. But you know, also
Speaker 14: again Apple does have to keep some differentiating factors when
Speaker 14: it comes to the Pro and the regular.
Speaker 1: iPhone, iPhone fifteen and the fifteen plus the fifteen starts
Speaker 1: at eight hundred dollars, and I believe that's for one
Speaker 1: hundred and twenty eight gigabytes of storage. Now let's move
Speaker 1: on to the iPhone FA fifteen and fifteen Promax. This
Speaker 1: is where they put a majority of their new features,
Speaker 1: including that new titanium frame. It's got this action button
Speaker 1: on the side which is programmable, which is cool, five
Speaker 1: times zoom on the Promax, and of course a new
Speaker 1: chip the A seventeen Pro. What do you make of
Speaker 1: this device? Do you think it's a pretty good upgrade?
Speaker 14: So I think most of the time when you're thinking
Speaker 14: about upgrading your phone, it depends on how old.
Speaker 13: Your current phone is.
Speaker 14: This does seem like a fairly big upgrade for people
Speaker 14: who are upgrading from I would say an iPhone Pro
Speaker 14: or a regular iPhone that's at least two to three
Speaker 14: years old.
Speaker 13: That said, it's hard to say without having used.
Speaker 14: These devices yet, but I do think this is where
Speaker 14: we see some of the more interesting new features, like
Speaker 14: the action button, for example. I think that kind of
Speaker 14: speaks to who this phone is really for. It's for
Speaker 14: that person who wants more customization, maybe for the person
Speaker 14: who is a bit more productivity oriented, kind of like
Speaker 14: Samsung's Galaxy S twenty three Ultra, right, Like, yes, that
Speaker 14: phone has a powerful camera, but it also has a
Speaker 14: giant screen and a stylist, which is for people who
Speaker 14: you know are being more productive.
Speaker 13: And I don't want to say Apple is doing the.
Speaker 14: Same thing here, but maybe their answer to like the
Speaker 14: customer that wants to be more productive on their phone
Speaker 14: and do a lot of things is having that action
Speaker 14: button and that higher refresherrate on the screen, and.
Speaker 13: Of course the better camera.
Speaker 1: It's also kind of making people choose the Max if
Speaker 1: they want the highest zoom range on an iPhone, because
Speaker 1: now the Max has the five X, whereas the regular
Speaker 1: one just goes up to what three?
Speaker 14: Yeah, So I think again, like the the pro phones
Speaker 14: are for people who do feel like they need that
Speaker 14: extra camera and that extra zoom. I think that's why
Speaker 14: we tend to see a lot of those upgrades on the.
Speaker 13: Highest end device.
Speaker 14: So it's not a surprise that Apple's kind of maintained
Speaker 14: that strategy again this year.
Speaker 1: A couple other upgrades here. Apple Watch Series nine. This
Speaker 1: got a new double tap gesture, which they say requires
Speaker 1: the new processor, so it's not going to come to
Speaker 1: old Apple watches with a software update, tell me about
Speaker 1: that fature.
Speaker 3: Do you get a chance to try it out?
Speaker 13: I did get a chance to try it.
Speaker 14: So basically, what this feature does is you're wearing your
Speaker 14: Apple Watch. Let's say you have something in your hand
Speaker 14: and you can't touch the screen.
Speaker 13: You can basically perform this gesture that is a double tap.
Speaker 14: You just tap your index finger and your thumb together
Speaker 14: twice and it controls the screen.
Speaker 13: And I do think it's really interesting. I don't know
Speaker 13: if it's going to be enough to convince people to upgrade.
Speaker 14: I don't know how often I'm gonna find myself actually
Speaker 14: using it, but I do like that Apple is kind
Speaker 14: of thinking about new ways to use the watch because
Speaker 14: it just feels like a bit of a fresh take
Speaker 14: from what we usually see, which is usually just more
Speaker 14: health oriented features, which is great and it's a big
Speaker 14: part of why people buy the Apple Watch, but it's
Speaker 14: nice to see something that feels a bit different as well.
Speaker 1: Apple Watch Ultra too this is you know, it also
Speaker 1: gets the new double tap feature. I like how they
Speaker 1: said the battery life is. They didn't say the same,
Speaker 1: they just said it's still great. Battery life, so they
Speaker 1: didn't really improve the battery life, so that didn't really change.
Speaker 1: Did anything really change on this I love the new
Speaker 1: watch face. Did the Ultra two get any true improvements?
Speaker 14: I think the S nine chip is probably the biggest improvement,
Speaker 14: and again that should bring faster performance double tap faster
Speaker 14: series since it's it can do the processing on the
Speaker 14: device for certain queries. So I think to me, this
Speaker 14: really read like a refresh of the Ultra so that
Speaker 14: it has all of the same performance enhancements as the
Speaker 14: Series nine.
Speaker 1: There are a lot of rumors that the Ultra would
Speaker 1: come in a new black color. That did not happen.
Speaker 1: Pricing stays the same eight hundred dollars and also cellular
Speaker 1: is basically included, like you, not the service, but the
Speaker 1: cellular chip. You can't get the Ultra without that. He
Speaker 1: tests a lot of devices. How do you feel the
Speaker 1: state of mobile is at this point?
Speaker 14: Phones have looked the same for a really long time,
Speaker 14: and we're finally starting to see that be different with
Speaker 14: foldable phone. Samsung has been doing this for a while. Now,
Speaker 14: we're seeing Google jump on board. We're seeing other companies
Speaker 14: release more devices like Motorola that are foldable, Apple is
Speaker 14: the main outlier, but to me, the iPhone fifteen Pro
Speaker 14: with the new titanium design and things like that, and
Speaker 14: even the regular fifteen, which you know, like we talked about,
Speaker 14: has a bunch of new features from last year's Pro.
Speaker 14: These phones do feel different than their predecessors in a
Speaker 14: way that's a bit bigger than usual, and part of
Speaker 14: me wonders if this is, you know, also part of
Speaker 14: an effort to stand out and get people talking about
Speaker 14: their phones at a time when foldables are not necessarily
Speaker 14: becoming a hit because a lot of people still aren't
Speaker 14: buying them and they're still extremely expensive. But it's just
Speaker 14: interesting to see, I guess, a different approach and a
Speaker 14: different take on a device that has largely stayed pretty
Speaker 14: much the same for the last like ten to fifteen years,
Speaker 14: aside from processor improvements, camera improvements, bigger and better screens,
Speaker 14: all the things you.
Speaker 1: Would expect, and yet people still love them. Lisa at
Speaker 1: A Chico from scenet Thanks so much for joining me today.
Speaker 3: How can folks find your reviews online?
Speaker 14: So you can go to cnet dot com and my
Speaker 14: name is Lisa at Chico, so you can find my
Speaker 14: work there and you can also check out seen it
Speaker 14: across all of our channels on YouTube, Instagram, and TikTok
Speaker 14: and we're there as well.
Speaker 1: Thanks so much for joining me. More rich on Tech
Speaker 1: headed your way. If you have a question about technology,
Speaker 1: give me a call Triple eight rich one on one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Welcome back to rich on Tech. If you can believe it,
Speaker 1: this music was generated by AI Stability.
Speaker 7: AI.
Speaker 1: They're known for their uh Ai image generation tool. They
Speaker 1: have launched Stable audio, so they know they're known for
Speaker 1: Stable diffusion. Now they launched Stable Audio. This is an
Speaker 1: AI product that lets you generate music and audio. All
Speaker 1: you do is you type in some text and it
Speaker 1: will come up with audio based on that text. And
Speaker 1: so for this one, I typed in, let's see what
Speaker 1: I say, warm Friendly inviting opening music for a radio
Speaker 1: show about technology, and this is what I came up with.
Speaker 1: So this was trained on Audio Sparks, so this is
Speaker 1: a library they trained it on via partnership, so it's
Speaker 1: actually legitimate. You know how there's that whole debate with
Speaker 1: AI about how they're training these models. Well, they use
Speaker 1: legitimate sources for this, so that it's legitimate you can
Speaker 1: actually generate for free twenty second clips. If you pay
Speaker 1: you can do ninety second clips, and if you pay
Speaker 1: you can actually use the clips for commercial purposes. So
Speaker 1: really interesting, But this is just the beginning. Stableaudio dot
Speaker 1: com is the website. Let's see how much does it
Speaker 1: cost to upgrade to pro? So for free you get
Speaker 1: twenty tracks a month up to forty five seconds okay
Speaker 1: they're wrong in their press release here, and then for
Speaker 1: twelve dollars a month you can make up to five
Speaker 1: hundred tracks up to ninety seconds and commercial use. So
Speaker 1: what do you think of the audio? I mean, it's
Speaker 1: not bad, you know, And if I think you know,
Speaker 1: this is the beginning. So if you learn how to
Speaker 1: prompt these things, it's all about with the AI. It's
Speaker 1: all about how to prompt you know when you want
Speaker 1: to do something. And keep in mind the first time
Speaker 1: you do something with AI, like if you're chatting with
Speaker 1: like chat GPT, you can always like ask to rephrase,
Speaker 1: like you can say like if it writes something back
Speaker 1: to you and you don't like it, you can say, hey,
Speaker 1: can you add this factor? Can you elaborate more on
Speaker 1: this angle? Or can you add this or take away this.
Speaker 1: It's almost like a back and forth chap. It's really
Speaker 1: really handy. Phone lines triple eight Rich one on one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Let's go to Rick in mission viaho Rick you're on
Speaker 1: with Rich.
Speaker 6: Hey, Rich, thanks for taking my call. My wife and
Speaker 6: I both use max Book Pro thirteen inch late twenty
Speaker 6: twenty with the M one chips, and we were thinking
Speaker 6: about upgrading to the max Book Air fifteen inch for
Speaker 6: the M two chips. I wondered if that was a
Speaker 6: good idea or if we really didn't need to do that.
Speaker 6: I'm kind of wondering how much BRAM we should do
Speaker 6: is right now? We have sixteen Mega RAM on the
Speaker 6: MacBook pros and we both use a lot of apps
Speaker 6: at the same time and often get the little message
Speaker 6: that we're running out of RAM.
Speaker 1: Yeah, I get that.
Speaker 6: Yeah? What?
Speaker 3: Okay?
Speaker 1: So you've got the M one chip in a MacBook Air,
Speaker 1: a MacBook Pro, oh, MacBook Pro okay, and you're trying
Speaker 1: to think about switching to the MacBook Air with the
Speaker 1: M two right ooh okay? Um, well, you know the
Speaker 1: Pro is going to be just better in general than
Speaker 1: the Air. So are you doing any sort of like
Speaker 1: video editing on this thing.
Speaker 11: Do something video editing.
Speaker 6: Kind of one of the bigger screen is what I
Speaker 6: was looking.
Speaker 1: Yeah, I hear you on that. I've got I've got
Speaker 1: the MacBook Uh what do I have? The MacBook Pro
Speaker 1: thirteen inch M two So I bought it right when
Speaker 1: the two. But it's the M two pro so I
Speaker 1: was fourteen inch, sorry, fourteen inch MacBook Pro.
Speaker 3: So.
Speaker 1: I mean here's the deal. I think that you're going
Speaker 1: to take a step down, are you is your processor
Speaker 1: the M one or is it M one pro? Just
Speaker 1: M one okay, So I think you're going to take
Speaker 1: a little step down with the processor because it's an
Speaker 1: M two versus the M Sorry, you're going sorry, You're
Speaker 1: you're taking a step down on the MacBook Pro version.
Speaker 1: So the Pro is obviously going to have some better
Speaker 1: things inside, better stuff going on than the MacBook Air.
Speaker 1: So I think overall you're going to take a little
Speaker 1: bit of a step back.
Speaker 3: Now.
Speaker 1: The screen size is going to be nice, that's for sure.
Speaker 1: The M two is you know, if you look at
Speaker 1: the numbers, according to Apple, eighteen percent faster, thirty five
Speaker 1: percent more powerful on the graphics, and the you know,
Speaker 1: the AI engine is forty percent better, and of course
Speaker 1: the memory is better, so you can get up to
Speaker 1: twenty four gigs. Is where you noticed on your MacBook situation?
Speaker 6: Yeah, and I did.
Speaker 11: I mean, that's that getting that to twenty four I
Speaker 11: think it's another four hundred bucks or something.
Speaker 6: That's no, it's you have the same problem with sixteen
Speaker 6: megs on the air that we do on the pro.
Speaker 3: Well.
Speaker 1: I mean, look, I think that most I would say
Speaker 1: most people probably have the sixteen at this point. That's
Speaker 1: kind of the default for the Apple I think it's
Speaker 1: the default for the laptops. That's what mine has. You know,
Speaker 1: it's one of these things where you know, in some
Speaker 1: aspects you're taking a step forward with the newer computer,
Speaker 1: the newer M two, but in some aspects you are
Speaker 1: taking a step back because the architecture of the of
Speaker 1: the air is just not as fast in general as
Speaker 1: the pro computers. So you may notice that it's fine
Speaker 1: for what you're doing, you may notice that it's not
Speaker 1: as good because of what specific tasks you're doing. Especially
Speaker 1: you know, when it comes to the M one chip
Speaker 1: versus the M two, more memory is always better, but
Speaker 1: and more screen size is always better. Are you trying
Speaker 1: to replace two computers or one two? Well, well, maybe
Speaker 1: start with one and see how it works. Is this
Speaker 1: like a business that you're running off these things?
Speaker 6: And my marriage and family therapist with an online practice and.
Speaker 7: The screen size, oh okay.
Speaker 1: I think for her it's a definitely go with the
Speaker 1: air for sure. I think if she's doing a lot
Speaker 1: of zooms, she doing a lot of virtual stuff, a
Speaker 1: lot of appointments, and she needs the big screen size.
Speaker 10: Yep.
Speaker 1: Yeah, I think for her the fifteen inches of the
Speaker 1: no brainer. I think for you if you're if you're
Speaker 1: doing a lot of video editing or any video editing,
Speaker 1: I think that a pro computer is really where it's at.
Speaker 1: You can accomplish it on the Mac Booquare for sure,
Speaker 1: and the greater memory and the greater processor may be
Speaker 1: fine depending on what you're doing. But for me personally,
Speaker 1: like I think the pros where it's at when it
Speaker 1: comes to video and if you're doing any sort of
Speaker 1: video editing, I do think that the pros are better.
Speaker 1: So I would say start with hers, maybe try, you know,
Speaker 1: try some of the things that you do on her computer.
Speaker 1: But for her, the upgrade is a no brainer for you.
Speaker 1: I think that the I know it's twenty twenty, I
Speaker 1: know that it's it's going on a couple years old.
Speaker 1: But I might wait for your computer and just deal
Speaker 1: with what you've got, unless you're just at at your
Speaker 1: wits end with this memory issue.
Speaker 3: But that's that's what I would do.
Speaker 1: I know it's always tempting to get the newest, the latest,
Speaker 1: the greatest, the better, but Mac computers last a really
Speaker 1: long time. My last computer was, you know, minimum three
Speaker 1: years old. It did not have the M one chip,
Speaker 1: and I was still editing for TV on a daily
Speaker 1: basis on that thing, and it was just fine. I mean,
Speaker 1: there's no I had no issues except for the fact
Speaker 1: that I just wanted the shiny new thing and I
Speaker 1: got it, and I kind of regret it because the
Speaker 1: screen size I went from was a sixteen inch to
Speaker 1: a fourteen inch, and I feel like the ergonomics on
Speaker 1: the fourteen inch are not as good as the sixteen inch.
Speaker 1: So maybe stick what you got until maybe they come
Speaker 1: out with the next level of processors or the next
Speaker 1: level of pros. See what they do there, and then
Speaker 1: take it from there. Good question, Rick, It's always tricky
Speaker 1: with the with the computers the laptops, because it seems
Speaker 1: like newer is better. Speaking of laptops, chromebooks getting ten
Speaker 1: years of updates. So there's this big to do about
Speaker 1: all the schools that switch to chromebooks during the pandemic,
Speaker 1: and they had to throw a lot of them away
Speaker 1: because they just weren't lasting a couple of years with
Speaker 1: the software updates. So Google said, you know what, We're
Speaker 1: going to do ten years of updates. So starting in
Speaker 1: twenty twenty four, that's next year, chromebooks from twenty twenty
Speaker 1: one on are going to get ten years of updates.
Speaker 1: So even if you have an old Chromebook that's made
Speaker 1: from twenty twenty one on, you're going to get ten
Speaker 1: years of software updates. Now, they're not saying that this
Speaker 1: is going to be like, you know, operating system updates necessarily,
Speaker 1: but it's going to be it's going to be at
Speaker 1: least ten years of you know, well it says operating systems,
Speaker 1: so actually it will be this will keep these things
Speaker 1: stable secure. Google is also going to step up their
Speaker 1: repair process because a lot of people faulted these chromebooks
Speaker 1: for not being very repairable. So that's a huge deal.
Speaker 1: So ten years of updates for Chromebooks will make more
Speaker 1: schools purchase them, make them more feasible for schools instead
Speaker 1: of having to swap these things out after three years
Speaker 1: four years. You know, kids go through the school for
Speaker 1: four years whatever five years, depending on the school, and
Speaker 1: they can keep the Chromebook the entire time. So that's
Speaker 1: a good thing. Thanks Google for doing that. Eight and
Speaker 1: eight Rich one O one eight eight eight seven four
Speaker 1: to two four to one zero one. You are listening
Speaker 1: to rich on tech. Tesla milestone this week fifty thousand superchargers.
Speaker 1: We know that the world of evs is turning to
Speaker 1: Tesla superchargers. A lot of the new evs in the
Speaker 1: next couple of years are going to come with a
Speaker 1: Tesla charger inside, even though it's made by Ford or
Speaker 1: GM or Hyundai or whatever. They're all getting on board
Speaker 1: with Tesla's charging standard. And so Tesla announced this week
Speaker 1: fifty thousand superchargers. They painted it red actually with a
Speaker 1: commemorative plaque to commemorate the milestone. So of course all
Speaker 1: the Tesla folks are looking for this thing apparently now
Speaker 1: I don't know if it's found. Maybe this article is older,
Speaker 1: but Roseville, California is apparently where it is. Tesla supercharger
Speaker 1: network expanded from just six stalls in September twenty twelve
Speaker 1: to fifty thousand around the world in September twenty twenty three.
Speaker 1: And I will tell you when you're looking at evs,
Speaker 1: I know I drive a lot of them. I test
Speaker 1: drive a lot for segments. And the biggest issue with
Speaker 1: non Tesla's is when you get it out of your driveway.
Speaker 1: The charging situation. Now, if you're charging at home and
Speaker 1: you're charging at work, you can have any ev you want.
Speaker 1: It's when you're on a road trip that it gets
Speaker 1: really really tricky because if you're relying on random chargers,
Speaker 1: you may not find one that works, you may not
Speaker 1: find one where you need it, you may not find
Speaker 1: one at all. And so that is the big hesitation.
Speaker 1: And that's also the reason why these car companies have
Speaker 1: all moved to Tesla's network of charging, because they said,
Speaker 1: you know what, you did it right, you figured it out,
Speaker 1: and it's already ready to go. So I think that's
Speaker 1: bad for the Tesla drivers because there's suddenly going to
Speaker 1: be an influx of lots of folks charging at these superchargers,
Speaker 1: so we'll see if they can keep up. Tesla Model
Speaker 1: three is getting an update in twenty twenty four. For
Speaker 1: the twenty twenty four model, it's getting a feature that
Speaker 1: I could not believe was not in the car that
Speaker 1: I got, the Model three blind spot indicators. You know,
Speaker 1: you drive all these cars. Almost every car I test
Speaker 1: drive has a little red light on the mirror that
Speaker 1: tells you if there's a car in your blind spot.
Speaker 1: And for some reason, the Model three did not, excuse me,
Speaker 1: did not have that. And now it has that, and
Speaker 1: so that's finally, I mean, this is like a feature
Speaker 1: that is like almost worth upgrading your car for it's
Speaker 1: so good. But the other thing that they do is
Speaker 1: they like make a warning sound if you have someone
Speaker 1: in your blind spot, but for some reason that never
Speaker 1: really works, so maybe someone really has to be in
Speaker 1: the blind spot. But anyway, that's a that's a big,
Speaker 1: big new addition because the blind spot indicator lights, if
Speaker 1: you have them in your car, they're just so much
Speaker 1: better than any other system. Let's go to the phone
Speaker 1: lines here. Let's go to Jim. Jim is in Huntingdon Beach. Jim,
Speaker 1: You're on with Rich.
Speaker 3: Hello, Hello, I'm here.
Speaker 1: Okay, there, take take the phone off speaker. I hear you,
Speaker 1: but it's a little chaotic there. What's happening?
Speaker 6: Can you hear me? Now?
Speaker 1: I hear you now. Yes, you sound like a Verizon commercial.
Speaker 11: No, my my wife is chatting. Okay, I'm I'm I
Speaker 11: work at home a lot, and I'm a patent attorney
Speaker 11: now retired, but I do get a chance to work
Speaker 11: with all cases and that sort of thing, and which
Speaker 11: we're dealing with large numbers of drawings PDF drawings okay
Speaker 11: on eight and hip eleven sheets of paper. And so
Speaker 11: you've got files and you were dealing with Windows ten
Speaker 11: and it has a thing on it called the explorer.
Speaker 11: So you want to look up look for a file.
Speaker 6: You're using sport.
Speaker 11: When you find a file and you pull a file
Speaker 11: up and shown the screen, then you think, oh, I
Speaker 11: want to modifly the drawing name. I want to go
Speaker 11: like this will be going into five, and that I'll
Speaker 11: add a five to one of the titles to five,
Speaker 11: that I'll have six to the next and seven. So
Speaker 11: when I look at them in a fly in a
Speaker 11: group in order then make I cannot make sense out, okay,
Speaker 11: Rather a bunch of jobbers, all of the.
Speaker 10: Screen, all the the memory.
Speaker 11: Now my problem is when you go ahead and uh
Speaker 11: and have these files and you call them up with
Speaker 11: Windows ten and Explorer, you find that you don't have
Speaker 11: when they're on the screen, you can't do a save
Speaker 11: that at least I hadn't figured it out. I haven't
Speaker 11: found out how to do a save as command the
Speaker 11: PDF document. So I have to go back and get
Speaker 11: the stake gout, you know, take the name off the screen.
Speaker 11: I'm interested in that dogment because you're going to modify
Speaker 11: the screen, but modify the time squire name.
Speaker 1: So you're trying to Are you trying to rename the files? Natalie?
Speaker 3: Okay?
Speaker 1: So so okay, so what what program are you trying
Speaker 1: to open them up in as a PDF? Are you
Speaker 1: using like Adobe or using like Microsoft Edge?
Speaker 6: No? No, I just want to find it and find
Speaker 6: it and then rename it.
Speaker 3: Okay, but it's a PDF.
Speaker 11: Okay, Then you got a problem because to get it
Speaker 11: up on the screen and then to rename it with
Speaker 11: a modified file name, you then have to go back
Speaker 11: in and then open it up with Adobe Acrobat or
Speaker 11: something like that. That is crazy, because I've been able
Speaker 11: to open file names with Explore and then rename them.
Speaker 1: Okay, why why don't you do this? Here's a short cut.
Speaker 1: Here's a short cut. If you just find the file
Speaker 1: in your Windows Explorer. You know, let's say you have
Speaker 1: it in a folder, right, Uh, just hit the F
Speaker 1: two key and you can rename it whatever you want.
Speaker 11: Where did F two come from?
Speaker 1: It's on the top of the keyboard.
Speaker 11: I know, I know where it is. But when are
Speaker 11: we supposed to know about that?
Speaker 3: Yeah, well that's why you called me.
Speaker 6: Okay, I mean, I'll.
Speaker 11: Give that a try.
Speaker 1: So that's yeah, that's the easiest way to do it.
Speaker 1: You just go, you open up Explorer. Yeah, I'm doing
Speaker 1: it right now on my computer, and I you know,
Speaker 1: and I agree. The save as is obviously a very
Speaker 1: handy functionality, and I believe if you would open it
Speaker 1: inside something like Adobe, it would let you do that.
Speaker 1: But I don't have that on my computer right now.
Speaker 1: But if you just literally highlight the file you want,
Speaker 1: and this goes for anyone that's on Windows, but if
Speaker 1: you highlight Windows ten or eleven as well. But if
Speaker 1: you highlight in the in the file Explorer, so you know,
Speaker 1: if you just open up any folder, highlight the the
Speaker 1: icon of the or the file name, and just hit
Speaker 1: F two up at the top and you it'll immediately
Speaker 1: go to rename the file and you can just type
Speaker 1: in whatever you want. You can also right click the
Speaker 1: file and select rename, so that's another way of doing it.
Speaker 1: So just go right click and let's see here. Well
Speaker 1: I'm seeing let's see open with favorites. I don't see
Speaker 1: it on there. I guess you can go to properties
Speaker 1: and change it there, but that's kind of that's that's
Speaker 1: too much work. The F two is probably the way
Speaker 1: to do it, So Jim, try it out. Stop cursing
Speaker 1: out Windows, and I think that's gonna be the easiest
Speaker 1: way to do it. You don't even have to open
Speaker 1: the file to rename it. Once you've got it in
Speaker 1: your file folder, just hit that F two key. So
Speaker 1: good question. I'm glad we were able to figure that
Speaker 1: out so easily. Let's go to Darlene in Lomita, California. Darlene,
Speaker 1: you're on with Rich.
Speaker 4: Hi, Rich, how you doing?
Speaker 1: I am doing fantastic. How are you?
Speaker 4: I'm pretty good. My phone is an iPhone eight and
Speaker 4: it's not no longer going to get the iOS updates.
Speaker 4: So I'm being forced to get a new phone. I
Speaker 4: don't think I want to get the fifteen. So I
Speaker 4: want to see what you think I should do.
Speaker 3: Oh okay, what do you do on your phone?
Speaker 4: I'm retired. I play games?
Speaker 1: Okay, So you want a big screen?
Speaker 3: Probably right, well, not that big.
Speaker 4: I mean, I'm fine with just getting a regular I
Speaker 4: don't need the proer plus. I don't think, Oh.
Speaker 1: You don't, okay?
Speaker 4: Might? I mean, I don't know. I'm asking you what
Speaker 4: I think.
Speaker 1: Okay, I think you go with the plus. I think
Speaker 1: if you're you're telling me you're playing games, why would
Speaker 1: you not want more screen space? I think that the
Speaker 1: more real estate the better. You know, you're retired, you
Speaker 1: want to enjoy your phone. You probably use it for
Speaker 1: a lot of different things, So why go with the
Speaker 1: smaller screen when for one hundred bucks more you can
Speaker 1: have a bigger screen. Now, the phones that Apple is
Speaker 1: selling officially at this point is the fifteen and fifteen Pro.
Speaker 1: Obviously we don't want those, so the older models that
Speaker 1: they're selling are the fourteen and the thirteen. So you know,
Speaker 1: it's kind of depends do you have a budget, Like,
Speaker 1: do you want to spend or not spend a certain amount.
Speaker 4: Well, not really. I mean, you know, if I have
Speaker 4: it's a little more expensive and it's better, then I'll
Speaker 4: do it.
Speaker 3: Okay.
Speaker 1: So when it comes to the iPhone thirteen, oh, interesting,
Speaker 1: they're not selling the plus model. Oh that's interesting.
Speaker 3: Okay.
Speaker 1: So it looks like they're just selling the iPhone thirteen.
Speaker 1: So if you want to get the plus model, you
Speaker 1: got to jump up to the fourteen. So the iPhone
Speaker 1: fourteen Plus is eight hundred dollars and that comes in
Speaker 1: you know, a bunch of different colors, so you can
Speaker 1: pick those colors, and the storage is one twenty eight,
Speaker 1: which I think is more than enough for you because
Speaker 1: you're you know, you're retired, you said, so you're just
Speaker 1: this is more casual use. So do you take a
Speaker 1: lot of pictures or videos?
Speaker 4: Not really, No, And I will be upgrading through Verizon.
Speaker 1: You'll be upgrading through Verizon.
Speaker 4: That's what I usually do because I don't know how
Speaker 4: to do all this time.
Speaker 1: Okay, So if you're upgrading through Verizon, Now here's the thing.
Speaker 1: Verizon's deals right now are obviously going to be geared
Speaker 1: towards the new iPhone, So they're going to want to
Speaker 1: sell you the new iPhone. Okay, And so I'm looking
Speaker 1: at their deals so new and existing, so you you
Speaker 1: may just want to get if you're gonna are you
Speaker 1: gonna stick with Verizon for a long time.
Speaker 4: I've been with them since they were.
Speaker 1: Air touched, Okay, So it sounds like, so what I
Speaker 1: think you should do is take advantage of their existing
Speaker 1: customer deal. If you add oh you got to add
Speaker 1: a new line though, darn it. Existing customers can upgrade
Speaker 1: and get oh, here we go. You can get up
Speaker 1: to eight hundred and thirty dollars off the new iPhone fifteen.
Speaker 1: But you got to trade in your old phone, and
Speaker 1: your old phone's not gonna be worth much, so that's
Speaker 1: not really gonna work. So what I would do is
Speaker 1: I would go on Verizon's website, see what they're going
Speaker 1: to give you for your old phone. You'll probably get
Speaker 1: You're probably not gonna get much, I'll be honest. The
Speaker 1: iPhone eight is not going to give you too much.
Speaker 1: But I think I think the best phone for you
Speaker 1: is probably the iPhone fourteen plus. And that way you
Speaker 1: get a nice big screen, you can play your games,
Speaker 1: you can look at your pictures. They've got a whole
Speaker 1: bunch of fun colors. It's not the latest phone, but
Speaker 1: quite honestly, this is going to be a really solid
Speaker 1: device that's gonna last you years. So you're going to
Speaker 1: get your trading money for your old which is not
Speaker 1: gonna be too much. I can how long do we have, Adam? Okay,
Speaker 1: I'm just trying to see how much you might be
Speaker 1: expecting for that old device. Let's just see. Let's just
Speaker 1: select a smartphone. Let's say iPhone eight. Ooh, Darlene, You're
Speaker 1: only gonna get sixty bucks for that phone, so it
Speaker 1: may be better to keep it as a backup phone.
Speaker 1: So but I would recommend the iPhone fourteen plus. I
Speaker 1: think if they can sell you like the thirteen plus,
Speaker 1: then you know, maybe go for that. But they they
Speaker 1: may do it. Apple doesn't officially, but but Verizon may
Speaker 1: because they may have stock of that still. But I
Speaker 1: think you go with the thirteen plus or the fourteen plus.
Speaker 1: Either way, it's gonna be about eight hundred bucks, and
Speaker 1: I think that's gonna be a good, solid choice for you,
Speaker 1: and it's a good upgrade. It sounds like you've had
Speaker 1: this iPhone eight for a while huh, yes, yes I have.
Speaker 1: So I think you'll notice your pictures will be a
Speaker 1: lot better, your battery life will be a lot better.
Speaker 1: And you don't care about the new USBC. You're not like,
Speaker 1: you're not really caring to get that.
Speaker 4: Not really, Nope, I just bought a bunch of other chords.
Speaker 1: Well then there's your answer, So this will work with
Speaker 1: those chords. So I think that's the phone to get,
Speaker 1: and I think that you're going to be pretty happy
Speaker 1: with that. But going through Verizon, but ask them, you know,
Speaker 1: see what deals they have. They're probably going to try
Speaker 1: to steer you towards the new iPhone fifteen the iPhone
Speaker 1: fifteen plus. But I don't think you need it, especially
Speaker 1: if you just bought all those new cables. Thanks for
Speaker 1: the call, Darley, and appreciate it. Triple eight rich one
Speaker 1: on one eight eight eight seven four to two four
Speaker 1: to one zero one. Solving problems, changing lives. We're doing
Speaker 1: it all right here on rich On Tech. Coming up
Speaker 1: this hour, we're going to talk to Mark Saltzman about
Speaker 1: more of the iPhone stuff and more of the Apple stuff.
Speaker 1: You'll get his take on iPhone versus Android two. You're
Speaker 1: listening to rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you. Pat writes in, uh,
Speaker 1: do you know why the calendar on Samsung phones doesn't
Speaker 1: list Jewish holidays?
Speaker 3: Good question.
Speaker 1: So I just looked up on my Samsung that I
Speaker 1: keep here and sure enough nothing. So that's you know.
Speaker 1: I think there are calendar feeds that you can get,
Speaker 1: Like if you look at Google's calendar, they have like
Speaker 1: a default you know, holidays in the United States feed,
Speaker 1: but you can add more feeds. And so I just
Speaker 1: looked up online Jewish holiday calendar feed and it brought
Speaker 1: me to a website that's hgbcl dot com slash iCal
Speaker 1: and you can just import these for either iPhone, Google
Speaker 1: or Outlook. And they have one with emojis and one
Speaker 1: without emojis, and it displays major holidays such as Rashashana,
Speaker 1: Yam Kapor, Passover, Hanukkah, does not include the minor and
Speaker 1: modern holidays fast days anyway, So that's what you want
Speaker 1: to do.
Speaker 3: If you want to get.
Speaker 1: Your specific religious holidays on your calendar, you can Google
Speaker 1: a website that keeps a list and has a calendar feed,
Speaker 1: So that's what you want. You basically want to look
Speaker 1: for a calendar feed and just Google your religion calendar feed,
Speaker 1: click on that. I would click it from your phone.
Speaker 1: It's probably easiest to do it from your phone because
Speaker 1: your calendar app will try to open that up, and
Speaker 1: once you open it up, it'll be in there. By
Speaker 1: the way, if you want to manage your calendars, if
Speaker 1: you're using Google Calendar on your iPhone or Android, you
Speaker 1: can tap on the left hand side and it shows
Speaker 1: all of your different calendars, events, tasks, you know, all
Speaker 1: the different calendars you have. You can select those or
Speaker 1: de select those, and you can also change the color
Speaker 1: that those calendars show up as. And I've got tons
Speaker 1: that you know, I've got one for like the New
Speaker 1: York Jets, I've got one for the usc Trojans. So
Speaker 1: you can have all these things on your calendar. All
Speaker 1: about getting that feed, and if you want to get
Speaker 1: rid of them, just go on that left hand side
Speaker 1: in the menu and just get rid of the calendars
Speaker 1: the calendars that you don't want. Same thing on Samsung.
Speaker 1: If you're inside the Samsung Calendar, just tap the left
Speaker 1: hand side. There's like a little menu button and then
Speaker 1: you can see all the different calendars says MyPhone, Samsung account, Google,
Speaker 1: and you just go through and you can de select
Speaker 1: or select. Now on the iPhone, I wish I had
Speaker 1: my calendar app. I don't use the iPhone calendar app.
Speaker 1: I think it's poorly, poorly designed and it's been around forever.
Speaker 1: But there is the same thing on there. You can
Speaker 1: go into your calendar. I believe it's in the settings.
Speaker 1: Let's go into the settings on the iPhone and you
Speaker 1: go down settings, you go down to calendar and same
Speaker 1: exact thing. So settings on the iPhone calendar, it says
Speaker 1: accounts and then you have all your accounts iCloud, Exchange, Outlook, Gmail,
Speaker 1: and then you can toggle the accounts you want, and
Speaker 1: then you can also toggle the calendars that you want,
Speaker 1: so you can do your default calendar. A lot of
Speaker 1: people don't select their default calendar and they forget and
Speaker 1: it's like random things show up. So if you ever
Speaker 1: have a default calendar, and then when you go into
Speaker 1: the app, you can choose the calendars that you want.
Speaker 1: I believe it's at the bottom of the app, but
Speaker 1: they all let you do this. So the point is
Speaker 1: it's your calendar. You put the stuff on there that
Speaker 1: you want. If you want a feed of the holidays
Speaker 1: that you celebrate, put it on there. Let's see, let's
Speaker 1: go to Oh, we've got thirty seconds. We can't go
Speaker 1: a call, so we're not gonna do that. Oh, today's
Speaker 1: Rossiashana as I'm heard? Okay, so do you say happy Rasashana?
Speaker 1: I don't know. Is that a thing?
Speaker 9: Sure?
Speaker 1: Okay? Producer Adam says sure. By the way, you heard
Speaker 1: the story about the iPhone, the France software radiation situation.
Speaker 1: So Apple's gonna issue a software update. They take issue
Speaker 1: with how France tested the phone, so they say the
Speaker 1: radiation is fine, it's just how they tested it. They're
Speaker 1: gonna issue a software update to resolve it. So you
Speaker 1: don't have to throw your iPhone twelve away if you're
Speaker 1: worried about that whole situation. All right, Coming up, we're
Speaker 1: gonna talk to Mark Saltzman about iPhone, all the new iPhones,
Speaker 1: and what he thinks about iPhone versus Android. You are
Speaker 1: listening to rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich Demiro here on location in Coopertino day after the
Speaker 1: big Apple event and joining me now to talk about
Speaker 1: it is Mark Saltzman. You've probably seen him online. He's
Speaker 1: been in USA Today for many years as a columnist,
Speaker 1: also AARP magazine and maybe at Costco on those TVs.
Speaker 3: Right, that is true. Thank you for having me on
Speaker 3: the show, Rich.
Speaker 1: Thanks for joining me. So you're at the event like myself.
Speaker 1: So we've got new iPhones, new Apple watches. What is
Speaker 1: your overall impression of traveling to Coopertino for a show.
Speaker 15: Like this, Well, it's you know, obviously fun as a
Speaker 15: journalist in the tech space to be here in person,
Speaker 15: see colleagues like yourself and witness these new devices here
Speaker 15: in year out. But that being said, these devices, as
Speaker 15: your listeners likely no, they're a lot more evolutionary than revolutionary.
Speaker 15: Anyone coming here or streaming the Wonderlust event online, if
Speaker 15: they're expecting something like earth shattering, it's usually not gonna happen.
Speaker 3: It's more iterative, if you will.
Speaker 15: That doesn't mean that the iPhone fifteen is not the
Speaker 15: best iPhone ever created.
Speaker 3: It is. But if you've got, you know, an ifour
Speaker 3: iPhone fourteen pro.
Speaker 15: Pro Maax, there's probably a little reason to upgrade. But
Speaker 15: impressive nonetheless across the board.
Speaker 1: What's always interesting to me is that, and I cover
Speaker 1: everything just like you do. Whenever I cover Apple, I
Speaker 1: get the Samsung haters. Whenever I cover Samsung, I get
Speaker 1: the Apple haters. So why do you think that brings
Speaker 1: out like the worst in people?
Speaker 3: I mean, these are just new phones.
Speaker 15: Well they're phones, but they're the most used device that
Speaker 15: we have in our life. This is the one digital
Speaker 15: Swiss army knife that we all carry in our pocket.
Speaker 15: And because of that, it's an intimate thing, right, You've
Speaker 15: got everything on there, and so it's a very personal device,
Speaker 15: so we tend to get very territorial about it. You
Speaker 15: can't please everybody, as you know as a tech reviewer.
Speaker 15: But and there's certainly choice out there, which is awesome.
Speaker 15: Right for Android, there's I mean fewer today now that
Speaker 15: if you have bowed out like LG and so on,
Speaker 15: but you've got the Pixel and Samsung and others. Only
Speaker 15: Apple makes iPhone, so you're stuck with you know, with that.
Speaker 15: But to many they want to stay within the Apple ecosystem.
Speaker 15: If they've got a Mac, an iPad, air pods and
Speaker 15: the like, some of which require an iPhone. Apple Watch does,
Speaker 15: but yeah, you know, its it boils down a personal
Speaker 15: preference Android has some advantages, more choice, more price selection
Speaker 15: as well, more apps to choose from, and less let's
Speaker 15: call them safeguards. If you are more tech savvy and
Speaker 15: you want to get into the code and tweak things
Speaker 15: or download apps that are not just at the Google
Speaker 15: Play Store, you can do that. Apple's got what they
Speaker 15: call their walled garden approach where you can only download
Speaker 15: apps from the App Store. But that's fine for many
Speaker 15: people who don't want to risk getting any kind of viruses.
Speaker 3: Or anything like that.
Speaker 1: Okay, so the iPhone fifteen and fifteen plus they're getting
Speaker 1: pretty much last year's pro features, that dynamic Island, that
Speaker 1: forty eight megapixel camera. Now they're going to be taking
Speaker 1: pictures at a default twenty four megapixels.
Speaker 3: What do you make of these new devices?
Speaker 15: Yeah, I like that the premium features trickle down to
Speaker 15: the more entry level ones, even if it is a
Speaker 15: year later.
Speaker 3: And I'm personally I'm a fan of dynamic Island.
Speaker 15: Yes, we've all teased Apple for having that little notch
Speaker 15: at the top of their screen. So their answer to
Speaker 15: that shy of having no notch at all like many
Speaker 15: Samsung's and other devices. Their answer to that is making
Speaker 15: it more interactive, whereby the app that you're using will
Speaker 15: give you information in that little window at the top
Speaker 15: of the screen. So if you're waiting for your uber,
Speaker 15: it'll show you how much longer it'll be until they
Speaker 15: get you. And visually you'll see like a little icon
Speaker 15: of a car. If you want to see what git
Speaker 15: you need to go to to catch your flight, it'll
Speaker 15: count down when you're boarding and show you that, and
Speaker 15: then you can tap for a deeper dive. And there's
Speaker 15: hundreds of applications. I really like dynamic Island. But as
Speaker 15: you hint to that, Rich, only last year's Pro models
Speaker 15: had that. Now all four iPhone fifteen's have that. Better
Speaker 15: cameras across the board. We do use our phone now
Speaker 15: as are for most of us a primary photography device,
Speaker 15: and it's our camquorder, if you will to use that
Speaker 15: out dated term. So yeah, bring it on and that
Speaker 15: makes anybody, and you couple that with AI, it makes
Speaker 15: anybody take fantastic photos.
Speaker 1: iPhone fifteen Pro and the Pro Max. This is really
Speaker 1: where Apple is separating from the pack. This is where
Speaker 1: they're putting their newest, latest, greatest features, kind of like
Speaker 1: what Samsung did with the Ultra and also the note
Speaker 1: back in the day. This gets the new processor. This
Speaker 1: also gets the titanium design which makes it more lightweight.
Speaker 1: And also the Max will get a five time zoom.
Speaker 1: So oh, in the.
Speaker 3: Action button, we should talk about that. Tell me about
Speaker 3: that action button.
Speaker 15: Sure, if you have an iPhone fourteen Pro or a Promax,
Speaker 15: you'll know on the left side of your iPhone is
Speaker 15: a mute toggle switch. So essentially, when you need to
Speaker 15: have your phone be quiet you're entering a meeting or
Speaker 15: what have you, you conflict that that has been replaced
Speaker 15: with a multipurpose action button, where if you press and
Speaker 15: hold that little button for a couple of seconds, you
Speaker 15: can have your phone.
Speaker 3: Yes, you can have it mute if you like.
Speaker 15: So I think that's it's more versatile, So I like
Speaker 15: that if it's not much harder to use, which we'll see.
Speaker 15: If five times telephoto camera is awesome, that's only in
Speaker 15: the Pro Max model. It's a three times telephoto zoom
Speaker 15: for the regular iPhone fifteen Pro.
Speaker 1: And hold on, I gotta interrupt you here because I
Speaker 1: know the naysayer is going to say, come on, Samsung
Speaker 1: has one hundred times zoom. They've got ten times optical,
Speaker 1: but Apple takes a more steady, slower approach to change.
Speaker 3: It's not just a numbers game.
Speaker 15: It's also the quality and size of the sensor and
Speaker 15: some of the computational photography elements that Apple introduces that Samsung.
Speaker 3: Does as well. But yeah, it is an improvement for Apple.
Speaker 15: I would still argue that Samsung optics are better across
Speaker 15: the board. I have not yet tried iPhone fifteen Pro
Speaker 15: Max in a real world environment.
Speaker 3: Only at Apple Park, you know, outside of Steve Jobs
Speaker 3: theater where the lighting is really good. Yeah, right, exactly,
Speaker 3: you know it.
Speaker 15: But no, I still firmly believe Samsung has better optics,
Speaker 15: and the haters can write me as well. But five
Speaker 15: times photo zoom lens is great because not only can
Speaker 15: you capture more detail from a distance, but you can
Speaker 15: even take an existing photo and then crop it and
Speaker 15: zoom in on it without losing much integrity of that photo.
Speaker 3: So there's two sort of benefits to that.
Speaker 15: Greater optical zoom in camera, and it would be remiss
Speaker 15: rich not to acknowledge. For all the iPhone fifteen's Apple
Speaker 15: has now adopted USBC, so it's more of a universal
Speaker 15: standard for the charging port underneath.
Speaker 3: It was a little weird.
Speaker 15: I have to admit to look at the bottom of
Speaker 15: the iPhone fifteen and not see a lightning connector. But
Speaker 15: as your listeners might know, this is not Apple's decision.
Speaker 15: The European Union has mandated that by fall of twenty
Speaker 15: twenty four, all consumer electronics products sold in Europe have
Speaker 15: to have this universal adapter or report, because that's what
Speaker 15: most people have. They're interchangeable, they're less expensive, it's not
Speaker 15: proprietary like lightning is. So I think it's a win
Speaker 15: for the consumer overall. Apple maybe grudgingly made the change,
Speaker 15: and they at least adopted it a year early, and
Speaker 15: internationally they're not just selling a separate phone to Europeans.
Speaker 15: So kudos to Apple on that. It's better on the
Speaker 15: environment for in terms of electronic waste.
Speaker 1: What do you make of Apple's environmental push. They pledged
Speaker 1: to be carbon neutral by twenty thirty. They spent a
Speaker 1: big portion of the keynote talking about what they've done
Speaker 1: in this area.
Speaker 15: Yeah, I was kind of surprised with the amount of
Speaker 15: time they spent in that hour and a half wonder
Speaker 15: less presentation on recycling and sorry sustainability rather, And you know,
Speaker 15: I don't have all the data in front of me
Speaker 15: about how much Apple, being the world's biggest tech company
Speaker 15: and even possibly the world's biggest company just shy of
Speaker 15: three trillion dollars in market value, how much they are
Speaker 15: contributing to pollution and other issues like potentially climate change.
Speaker 15: Very hard to gauge and pin it to on particular company.
Speaker 15: But they're making these concessions or these moves towards this
Speaker 15: carbon neutrality for I'm sure a few reasons. So kudos
Speaker 15: to Apple for trying to get ahead of that twenty
Speaker 15: thirty goal. In fact, the Apple Watch Series nine and
Speaker 15: the Apple Watch Ultra two, both of which were unveiled
Speaker 15: at the Apple event as well, are going to be
Speaker 15: Apple's first carbon neutral products. If you buy the aluminum
Speaker 15: version of Series nine and pair it with a band
Speaker 15: like it's all numbers, right, So if you pair it
Speaker 15: with this special sport band with this new material, then
Speaker 15: it's truly carbon neutral. So it's a step in the
Speaker 15: right direction. I'm not going to fault to company for
Speaker 15: trying to make an effort, regardless of what their motives are.
Speaker 1: Did you get a chance to try the new double
Speaker 1: tap to select gesture feature on the new Apple Watch,
Speaker 1: where you basically tap your fingers together and it selects
Speaker 1: a button on the screen.
Speaker 15: Yeah, I did try that with the new Apple Watch
Speaker 15: Series nine. That new aluminum pink color is nice as well.
Speaker 15: I think that's going to be a hit. But yeah,
Speaker 15: I like that feature. So instead of having to squint
Speaker 15: to look at your small Apple Watch green in order
Speaker 15: to you know, hang up a call, or to snap
Speaker 15: a photo on your nearby iPhone, or to change tracks
Speaker 15: with your music, You're gonna be able to all do
Speaker 15: that with a quick tap of your forefinger and your
Speaker 15: thumb together on the same hand as your Apple Watch.
Speaker 15: So I think that's super convenient and fast, and it
Speaker 15: also is great from an accessibility standpoint for those that
Speaker 15: may have dexterity issues, you know, they have trouble maybe
Speaker 15: touching a small screen. They may have you know, Parkinson's
Speaker 15: for example, as some of my family members do. So
Speaker 15: I think that's a great feature that's only going to
Speaker 15: be available in the two new watches, but hopefully they'll
Speaker 15: roll it out and trickle it down to the other
Speaker 15: Apple Watches over time like they have with iPhones features
Speaker 15: as well.
Speaker 1: Mark Saltzman thanks so much for joining me. How can
Speaker 1: folks follow you?
Speaker 3: Sure?
Speaker 15: Rich, So my website has a link to all my socials.
Speaker 15: My name again is Mark with A C. Saltzman SA
Speaker 15: L t z m an dot com.
Speaker 1: More rich on tech headed your way right after this.
Speaker 1: If you have a question about technology, give me a
Speaker 1: call triple A Rich one O one. That's eight eight
Speaker 1: eight seven two four to one zero one, Rich de
Speaker 1: burou here rich on Zech. Hopefully you're having a fantastic day.
Speaker 1: I know, I am. I can't believe this show is
Speaker 1: already towards the end here, it's almost time for the
Speaker 1: feedback segment. So a couple of things I mentioned earlier.
Speaker 1: The Better Business Bureau has a new scam that is
Speaker 1: happening when it comes to sports streaming. So spammers are
Speaker 1: creating fake streaming links for high school sporting events and
Speaker 1: posting them on social media, hoping that you would say, oh,
Speaker 1: let me watch my kids game on the on the internet.
Speaker 1: And then they say, oh, we got to log in,
Speaker 1: you got to put your payment information in and guess what, Nah,
Speaker 1: it's fake. The links look like they're legitimate. They tag
Speaker 1: the schools, they tag the teams, but they're totally fake
Speaker 1: and they're trying to steal your personal data.
Speaker 3: So what do you do?
Speaker 1: Be cautious if you're looking for the game, ask your school,
Speaker 1: you know, look for a verified source, right, ask someone
Speaker 1: that knows, and don't just click on any link that
Speaker 1: you see, and especially if you put in your credit
Speaker 1: card information, do not do that. Now, some of these
Speaker 1: things may cost money, but you know, try to find
Speaker 1: a verified source. These links could have malware on them,
Speaker 1: so definitely research that. Who would have thought. I mean,
Speaker 1: look again, these scam artists just try to find anything
Speaker 1: that we do and they put a twist on it
Speaker 1: to ruin it for us. This is why we can't
Speaker 1: have nice things. This is pretty nice though. Polestar, this
Speaker 1: is I would say. I've tried a lot of different
Speaker 1: electric cars. The Polestar is probably one of my favorites,
Speaker 1: after the Tesla. I love the design of it. It's
Speaker 1: owned by Volvo. Actually, Polestar two has integrated Amazon Prime
Speaker 1: Video into their infotainment system. This lets you stream Prime
Speaker 1: Video content while you're parked or charging, not while you're driving.
Speaker 1: The Polestar two runs Google's Android Automotive OS, which has
Speaker 1: several including YouTube ways and a web browser. So it's
Speaker 1: kind of fun. Now you can watch you know, prime
Speaker 1: video stuff. What's a good show on Amazon Prime? I
Speaker 1: don't know. My wife was watching What's that one this
Speaker 1: summer I turned pretty or something.
Speaker 3: I was like, oh, we should watch that together.
Speaker 1: Do you ever have that thing where you say with
Speaker 1: your partner you should watch the show and they're like,
Speaker 1: I already watched it. I already streamed that. I already
Speaker 1: watched that movie. It happened with me. I watched the
Speaker 1: Adam Sandler movie on Netflix, and my wife's like, oh,
Speaker 1: we're gonna watch that together on Friday night. I said, nope,
Speaker 1: already watched it on the plane. I feel like you
Speaker 1: really have to like converse with your spouse or your
Speaker 1: partner about like what you're watching so that they can
Speaker 1: you know you're in sync, and the ones who aren't
Speaker 1: just saying probably not a good sign for the marriage.
Speaker 1: Ring the relationship I should say, you don't have to
Speaker 1: be married. That could happen in any relationship. Ring has
Speaker 1: a new pet tag for lost pets. It's a ten
Speaker 1: dollars pet tag that puts a QR code on a
Speaker 1: pets callar to help reunite pets. With or lost pets
Speaker 1: with their owners. This is not a high tech thing
Speaker 1: like an air tag. This is literally a QR code.
Speaker 1: So you put your pets information on the Ring app,
Speaker 1: and if someone finds your pet, the QR code is
Speaker 1: what they can scan to help connect you with your
Speaker 1: you know, back to your pet. So what's unique about
Speaker 1: this is that it's low tech. You don't have to
Speaker 1: charge it, you don't have to think about Bluetooth, Wi Fi,
Speaker 1: sidewalk network, whatever. You just have to set up the
Speaker 1: information on one time. And once you set it up,
Speaker 1: what the secret here is that ring protects your personal information,
Speaker 1: so your phone number is not around your dog's neck.
Speaker 1: Now I don't think everyone would have a problem with that, like,
Speaker 1: but you know, you never know today's day and age,
Speaker 1: with all the privacy concerns, your phone number is kind
Speaker 1: of like your main thing. So this in this case,
Speaker 1: they would scan the QR code, it would open up
Speaker 1: a page where it tells your information about the pet,
Speaker 1: but then it says, hey, do you want to connect
Speaker 1: to the owner, and they would facilitate a phone call
Speaker 1: or a text message, but all through like a secure
Speaker 1: messaging or calling syste them. So basically it never reveals
Speaker 1: your information, which is kind of smart, especially if you're
Speaker 1: just not wanting your personal information out there. Pre Orders
Speaker 1: start now. Ships on October fourth, and it's nine to
Speaker 1: ninety nine and cruise. This is the robotaxis up in
Speaker 1: San Francisco. With all the issues, they are trying to
Speaker 1: do something nice to kind of get the attention off
Speaker 1: all the weird stuff that's happening. They have a wheelchair
Speaker 1: accessible version of their driverless Robotaxi, which I think is
Speaker 1: pretty incredible. So this has a retractable ramp and interior
Speaker 1: space for a wheelchair user. They worked three years on
Speaker 1: this and they aim to provide mobility options for twenty
Speaker 1: five million Americans with disabilities. This is a huge deal.
Speaker 1: We've heard a lot about how driverless cars are great
Speaker 1: for people with impairments. This is a huge, huge deal
Speaker 1: because someone in a wheelchair can now call this car,
Speaker 1: it'll drive up to them. They can get inside and
Speaker 1: get wherever they want to go. So that's happening with crews.
Speaker 1: They're going to start testing in October on closed courses
Speaker 1: and then twenty twenty four they'll try to get these things.
Speaker 1: At least you know it's somewhere where they can test
Speaker 1: these on the real streets.
Speaker 3: But that's a huge deal.
Speaker 1: All right, Let's get to some of the questions that
Speaker 1: we got online here. Adrian says, I've saved passwords on
Speaker 1: Google Chrome and I've always been able to access them
Speaker 1: with no problems. Today I went to view them and
Speaker 1: none of them are there. What happened? My connection's excellent
Speaker 1: with the internet, and I've tried multiple times. It's really frustrating.
Speaker 1: What's going on, Adrian. I don't think they disappeared, but
Speaker 1: I would check at passwords dot Google dot com. If
Speaker 1: you have them saved on Chrome, they would also be there.
Speaker 1: Maybe your Chrome is not sinking. That's the only thing
Speaker 1: I can think of. I don't think they all got deleted.
Speaker 1: It would take a lot to delete all of your passwords,
Speaker 1: So check out passwords dot Google dot Chrome and see
Speaker 1: if they are there. If they are, then it sounds
Speaker 1: like you just need to get them back into your
Speaker 1: Chrome web browser by sinking them up. Jorge Dallas says, Hey, Rich,
Speaker 1: I hope this finds you well. I find your info
Speaker 1: interesting and helpful. Thanks, and your professional opinion. Is Apple
Speaker 1: Care plus a useful additional benefit for this new iPhone fifteen.
Speaker 1: Side note, if you don't want your Apple lanyard and credentials,
Speaker 1: I'd love to have it autographed. Would be even better.
Speaker 1: So many people ask for my Apple lanyard. I got
Speaker 1: to figure out how to give that away. Do I
Speaker 1: think apple Care plus is worth it? Ooh, I know,
Speaker 1: it's like a given, everyone gets it. I come from
Speaker 1: the standpoint of whatever it costs for Apple Care a month,
Speaker 1: just put that in a savings account and if you
Speaker 1: ever need to use it, now you have a whole
Speaker 1: bunch of money towards the repair. I find that to
Speaker 1: be a better situation because if you if you put
Speaker 1: a screen protector and you put a nice case on
Speaker 1: your phone, I mean, really, what do you need Apple
Speaker 1: Care for unless you lose your device and you have
Speaker 1: to get a new one. But then you know you've
Speaker 1: got to have the higher level of Apple Care. So
Speaker 1: put the case on, put the screen protector on, save
Speaker 1: the Apple Care every month and put it in a
Speaker 1: separate account, and when you need to do something, then
Speaker 1: you can use that money. That's what I like to do.
Speaker 1: I know it's weird, tell Abella says on Instagram, I
Speaker 1: enjoy listening to your show, so much, so much info given.
Speaker 1: Thank you. Jane shared a message from her insulin pump
Speaker 1: says it's not going to work with iOS seventeen, so
Speaker 1: something to keep in mind if you're upgrading your phone,
Speaker 1: if you have some sort of like medical device, make
Speaker 1: sure it's compatible. Randall says Rich. I've been using inexpensive
Speaker 1: AMFM radio with wired earbuds for a long time during sleep.
Speaker 1: I haven't been strangled by the wires just yet. Just sharing,
Speaker 1: no problem if it works for you, and let's see. Uh,
Speaker 1: Gail says I. Good afternoon. I'm getting my chores done
Speaker 1: and listening to your broadcast. Oh my god, I can
Speaker 1: no longer listen without a pattern paper. So much information
Speaker 1: what Facebook, messenger scams, bbbscam information scamspoter dot org. Haven't
Speaker 1: even had time to look at your information about the
Speaker 1: new Apple items, although I did see your report on
Speaker 1: that hammer proof screen. Wow, keep it coming, although I
Speaker 1: can barely keep it up. We did check Apple calendar
Speaker 1: does show the Jewish holidays, so yeah, there you go.
Speaker 1: All right, that's going to do it for this episode
Speaker 1: of the show. You can find links to everything I
Speaker 1: mentioned on my website. You can find me on social media.
Speaker 1: I am at rich on Tech. Next week it's Amazon's turn.
Speaker 1: They are launching new devices. I'll tell you what you
Speaker 1: need to know about that. Thanks so much for listening.
Speaker 1: There are so many ways you can spend your time.
Speaker 1: I do appreciate you spending it right here, little old mate.
Speaker 1: Thanks to everyone who makes this show possible. Thanks for
Speaker 1: Adam for sharing your story. My name is richdmiro. I
Speaker 1: will talk to you real soon