1 00:00:00,120 --> 00:00:10,360 Speaker 1: It's another Hello. Hi there, my name is Mark Shawn. 2 00:00:10,360 --> 00:00:12,440 Speaker 1: I'm calling from two airlines. I was looking to speak 3 00:00:12,440 --> 00:00:16,919 Speaker 1: with Ronald Curry lest see. Hi mister Curry. How are you? 4 00:00:18,160 --> 00:00:20,639 Speaker 1: I'm fine? How are you not too bad? Thank you 5 00:00:20,720 --> 00:00:23,000 Speaker 1: very much for asking. The reason for my call today 6 00:00:23,079 --> 00:00:24,639 Speaker 1: is I have on my records that you flew with 7 00:00:24,720 --> 00:00:28,680 Speaker 1: us last week. Is that correct? Yes, that's correct. Okay. 8 00:00:28,760 --> 00:00:32,480 Speaker 1: How was your flight experience? Did you have a pleasant trip? Yeah, 9 00:00:32,520 --> 00:00:34,519 Speaker 1: it was fine, no complaints. Is there something I can 10 00:00:34,600 --> 00:00:37,600 Speaker 1: help you with? Or well? Yeah, actually there is something 11 00:00:37,640 --> 00:00:39,800 Speaker 1: you can help me with. We did have a bit 12 00:00:39,800 --> 00:00:41,480 Speaker 1: of an issue I needed to speak with you about. 13 00:00:41,880 --> 00:00:44,400 Speaker 1: Could be an uncomfortable conversation too, so I hope you're 14 00:00:44,400 --> 00:00:48,080 Speaker 1: prepared uncomfortable Okay, like house, it is not a survey 15 00:00:48,200 --> 00:00:52,240 Speaker 1: or Well, I'm going to ask you a question, and 16 00:00:52,440 --> 00:00:56,360 Speaker 1: I hope that you'll answer me truthfully. Okay, when you 17 00:00:56,480 --> 00:00:58,840 Speaker 1: left the plane that day, did you happen to take 18 00:00:58,880 --> 00:01:04,520 Speaker 1: anything with you that wasn't yours? No, like I'm helbow luggage. 19 00:01:04,560 --> 00:01:10,160 Speaker 1: No I didn't. I'm gonna give you another shot. Did 20 00:01:10,200 --> 00:01:16,080 Speaker 1: you take anything that wasn't yours? I don't think so, 21 00:01:15,040 --> 00:01:19,280 Speaker 1: don't I don't know what you're referring through. Well, I 22 00:01:19,280 --> 00:01:22,040 Speaker 1: would appreciate it if you were honest, but apparently honesty 23 00:01:22,160 --> 00:01:24,360 Speaker 1: is not in your vocabulary, so I'll just go ahead 24 00:01:24,400 --> 00:01:26,800 Speaker 1: and say it. Then, one of the flight attendants reported 25 00:01:26,840 --> 00:01:29,600 Speaker 1: that after you left the plane, the in flight magazine 26 00:01:29,600 --> 00:01:33,600 Speaker 1: had the crossword puzzle ripped out. Any explanation there? What? 27 00:01:34,240 --> 00:01:36,959 Speaker 1: Uh huh? Yes, surprise, We're very good at checking that 28 00:01:37,080 --> 00:01:40,679 Speaker 1: sort of thing. You check every single inflight magazine for 29 00:01:40,720 --> 00:01:43,440 Speaker 1: a crossword puzzle. Yes, we check each and every inflight 30 00:01:43,480 --> 00:01:46,120 Speaker 1: magazine after every flight, and the day before you it 31 00:01:46,160 --> 00:01:48,000 Speaker 1: was there, and then when you took the flight, it 32 00:01:48,120 --> 00:01:51,000 Speaker 1: was gone. I don't understand here. Did you check them them, 33 00:01:51,000 --> 00:01:53,760 Speaker 1: see if they're done, if they're missing. You're just checking 34 00:01:53,760 --> 00:01:57,040 Speaker 1: a crossword puzzle in a preflight magazine. Yes, m we 35 00:01:57,120 --> 00:01:59,600 Speaker 1: take it very seriously and that is the best use 36 00:01:59,600 --> 00:02:01,680 Speaker 1: of your guy time, like the goal around checking every 37 00:02:01,720 --> 00:02:05,200 Speaker 1: single frostword puzzle. Okay, all right, I think what you're 38 00:02:05,240 --> 00:02:08,120 Speaker 1: doing is deflecting a little bit because you're uncomfortable because 39 00:02:08,200 --> 00:02:11,639 Speaker 1: I'm calling you out for theft. Look, maybe I did, 40 00:02:11,919 --> 00:02:14,760 Speaker 1: maybe I didn't. I don't fully remember. I'll be honest 41 00:02:14,800 --> 00:02:17,639 Speaker 1: with you, But like, aren't those magazines free? I don't 42 00:02:17,680 --> 00:02:20,320 Speaker 1: see what the big deal here. No, they are not free, 43 00:02:20,320 --> 00:02:22,360 Speaker 1: their property of the airline. And maybe you can just 44 00:02:22,400 --> 00:02:24,239 Speaker 1: answer me truthfully one more time, since you're kind of 45 00:02:24,280 --> 00:02:27,239 Speaker 1: caught red handed. You took it out, didn't you. I mean, 46 00:02:27,600 --> 00:02:30,560 Speaker 1: I guess I did, and there it is. Why is 47 00:02:30,600 --> 00:02:31,840 Speaker 1: it even in there if you didn't want me to 48 00:02:31,919 --> 00:02:35,480 Speaker 1: do it? Oh well, aren't we full of questions? Okay, 49 00:02:35,919 --> 00:02:39,520 Speaker 1: that's not important. The important fact is that you stole it. 50 00:02:39,800 --> 00:02:42,160 Speaker 1: I thought it was complimentary. Am I supposed to pay 51 00:02:42,200 --> 00:02:43,840 Speaker 1: for the pretzels and the peanut that I got to 52 00:02:43,960 --> 00:02:46,200 Speaker 1: was the soda? Not complimentary? You didn't tell me after 53 00:02:46,240 --> 00:02:48,960 Speaker 1: the fact. Okay, Well listen, as of today, you're banned 54 00:02:49,200 --> 00:02:53,440 Speaker 1: from any to flight for two years banned. You're banning 55 00:02:53,480 --> 00:02:56,160 Speaker 1: me for feeling a crossword pugglem And I see here 56 00:02:56,160 --> 00:02:59,080 Speaker 1: that you have some miles with us, and we've taken 57 00:02:59,080 --> 00:03:02,160 Speaker 1: away fifty thousand of those miles to compensate us. What 58 00:03:02,840 --> 00:03:04,800 Speaker 1: you can't do that I spent a lot of money 59 00:03:04,800 --> 00:03:06,600 Speaker 1: to get those miles. I was planning on using those 60 00:03:06,600 --> 00:03:08,760 Speaker 1: miles for a trip later. Oh yes, And we spent 61 00:03:08,840 --> 00:03:11,640 Speaker 1: a lot of money printing out those crosswords for people 62 00:03:11,680 --> 00:03:15,320 Speaker 1: as I spent on the miles. The bottom line is 63 00:03:15,480 --> 00:03:18,679 Speaker 1: I can ban you from the airline, and I am 64 00:03:18,720 --> 00:03:21,400 Speaker 1: banning you from the airline. This is bullsh Let me 65 00:03:21,440 --> 00:03:24,200 Speaker 1: talk to your supervise them. I don't know if swear 66 00:03:24,240 --> 00:03:28,560 Speaker 1: words are part of a crossword puzzle game. All your boss, 67 00:03:29,080 --> 00:03:31,440 Speaker 1: All your boss right now, and let me talk to him. Please. 68 00:03:31,560 --> 00:03:34,200 Speaker 1: You want me to call my boss and tell them 69 00:03:34,360 --> 00:03:38,360 Speaker 1: that you admitted Tooth's. Is that what you like me 70 00:03:38,400 --> 00:03:40,920 Speaker 1: to tell them? Are you serious? Right now? You're the 71 00:03:40,960 --> 00:03:43,800 Speaker 1: customer service representative and you're treating me like this? They said, 72 00:03:43,960 --> 00:03:47,800 Speaker 1: we want this to be talking to customers and treating 73 00:03:47,800 --> 00:03:50,080 Speaker 1: them nicely. You're the best piece of ship that they 74 00:03:50,120 --> 00:03:52,720 Speaker 1: have there. Now what you're telling you, I would be 75 00:03:52,760 --> 00:03:54,880 Speaker 1: a little more careful there because I can take away 76 00:03:54,920 --> 00:03:57,400 Speaker 1: sixty thousand miles with just a keystroke if you like. 77 00:03:57,600 --> 00:03:59,280 Speaker 1: Right now, we're at fifty. Do you want to keep trying? 78 00:03:59,360 --> 00:04:03,960 Speaker 1: Do it? Do it? Okay? Go ahead and do it? Okay. 79 00:04:04,120 --> 00:04:06,400 Speaker 1: Hundred thousand miles gone then, and you're not flying on 80 00:04:06,680 --> 00:04:08,680 Speaker 1: for three years? How does that feel? Make it a 81 00:04:08,720 --> 00:04:11,200 Speaker 1: thousand years? You think I'd ever stepped book on one 82 00:04:11,200 --> 00:04:13,640 Speaker 1: of your piece of planes again, how will you feel 83 00:04:13,680 --> 00:04:16,440 Speaker 1: an airline? You know some airlines have punched customers in 84 00:04:16,480 --> 00:04:19,800 Speaker 1: the face, and that's what Please do that, dude, please 85 00:04:19,880 --> 00:04:21,880 Speaker 1: do that. Tell me where you are and I will 86 00:04:21,960 --> 00:04:24,360 Speaker 1: gladly let you try to punch me in the maiden. 87 00:04:25,040 --> 00:04:28,320 Speaker 1: What's the damn funny? What's funny is this is a 88 00:04:28,320 --> 00:04:32,000 Speaker 1: prank phone call? What this is? Actually Jewel from Brook 89 00:04:32,040 --> 00:04:33,840 Speaker 1: and Jewel in the morning doing a phone tap on 90 00:04:33,880 --> 00:04:36,680 Speaker 1: you and your girlfriend. Gloria set you up, hold on 91 00:04:37,240 --> 00:04:39,760 Speaker 1: to your girlfriend said you guys are on a flight 92 00:04:39,839 --> 00:04:41,920 Speaker 1: recently and you ripped out the crossword puzzle page in 93 00:04:41,960 --> 00:04:46,680 Speaker 1: the magazine as you wanted to mess with you. My god, dude, 94 00:04:47,680 --> 00:04:49,760 Speaker 1: like I was gonna punch you in the well. If 95 00:04:49,760 --> 00:04:51,440 Speaker 1: I work for a different airline, I would have punched 96 00:04:51,480 --> 00:04:54,200 Speaker 1: you in the face. Oh my god, man, I gotta 97 00:04:54,279 --> 00:04:58,480 Speaker 1: like take like a cold shower, something cold shower. No 98 00:05:01,520 --> 00:05:04,599 Speaker 1: wake up every morning with Juble Funk tabs weekday mornings 99 00:05:04,600 --> 00:05:07,560 Speaker 1: on the twenties. Holy On Rubn ninety two point five