WEBVTT - Bloomberg Businessweek Weekend - April 18th, 2020

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<v Speaker 1>This is Bloomberg Business Week from Bloomberg Radio. Hi, I'm

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<v Speaker 1>Jason Kelly and I'm Carol Masser. Welcome to the weekend

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<v Speaker 1>edition of Bloomberg Business Week. Over the next couple of hours,

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<v Speaker 1>we're gonna bring you some of the most important and

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<v Speaker 1>informative coronavirus conversations that we had this week on our

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<v Speaker 1>daily radio show. And Jason, for many of us, I

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<v Speaker 1>was counting, it's either week four or five or more

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<v Speaker 1>potentially of sheltering in place, meeting, working from home alone

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<v Speaker 1>or with our entire family, a disruption of our normal

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<v Speaker 1>way of life as we figure out a new normal.

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<v Speaker 1>And we saw that playing out politically in the business

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<v Speaker 1>world and certainly in the financial markets. Well, and it

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<v Speaker 1>does feel like I'm so glad you brought that up,

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<v Speaker 1>because it feels like it is creeping into every conversation

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<v Speaker 1>right like the novelty has worn off. Everybody has settled

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<v Speaker 1>into some sort of routine as best they can, and

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<v Speaker 1>now the question becomes, where do we go from here?

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<v Speaker 1>We pose that question to a lot of different folks, CEOs, investors,

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<v Speaker 1>how they're handling it and maybe what they see around

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<v Speaker 1>the corner. As we start to see some glimmer of hopes.

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<v Speaker 1>Let's talk about who we talked to. One of the

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<v Speaker 1>folks that we talked to was someone who runs a

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<v Speaker 1>small business. It's publicly held, but I bet it's very

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<v Speaker 1>familiar to a lot of folks in our audience. It's

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<v Speaker 1>the Party City. And we talked with the CEO, Brad Weston,

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<v Speaker 1>on how his business. I gotta say they are struggling

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<v Speaker 1>big time. They're also adapting and trying to reach more

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<v Speaker 1>of their consumer base who are used to kind of

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<v Speaker 1>going into their stores now online. We also talked with

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<v Speaker 1>someone who has a number of different fascinating windows into this.

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<v Speaker 1>We're talking about Sue Decker. She's the former president of Yahoo.

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<v Speaker 1>That's probably how you know her name. But she's got

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<v Speaker 1>a newer company. It's called Rafter. They work in the

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<v Speaker 1>higher education space. But also keep in mind she's on

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<v Speaker 1>the board of Berkshire Hathaway and the board of Costco.

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<v Speaker 1>What was great about her, she's at the intersection, as

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<v Speaker 1>you said, of so much as a result of her

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<v Speaker 1>background and her past positions and her current positions. And

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<v Speaker 1>she also gave us a little bit of optimism about

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<v Speaker 1>the future. So looking forward to uh hearing more of

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<v Speaker 1>what she had to say, also the founder of Tom's Shoes.

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<v Speaker 1>This whole one for one never more important than it

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<v Speaker 1>is now. First up, though, let's go inside the magazine.

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<v Speaker 1>This week, we spoke with Business Week editor Joel Webber

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<v Speaker 1>and Bloomberg Market's own Mike Reagan. There's not really a

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<v Speaker 1>textbook definition to say, Okay, this is what a bull

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<v Speaker 1>market or a bear market is. But the sort of

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<v Speaker 1>rule of thumb that everyone uses is obviously, once you

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<v Speaker 1>drop from a peak, you're in a bear market. But

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<v Speaker 1>a lot of people think that if a bull market

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<v Speaker 1>can then be defined as a gain from that low.

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<v Speaker 1>So we have seen that, we've seen the SMP up

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<v Speaker 1>more than from it's it's low in more on March.

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<v Speaker 1>The problem is that the worst bear markets in history

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<v Speaker 1>are famous for having episodes where the market rebounds significantly

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<v Speaker 1>more than say, it happened during the financial crisis at

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<v Speaker 1>the end of two thousand and eight and in the

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<v Speaker 1>early two thousand nine, but ultimately the low as yet

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<v Speaker 1>to come. Um Historically, if you look how long it

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<v Speaker 1>takes for the SMP to find that bottom, to find

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<v Speaker 1>that low point in a bear market, it usually takes

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<v Speaker 1>a long time. Something like three hundred and seventy trading

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<v Speaker 1>days on average, recording some numbers trunched by my colleague

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<v Speaker 1>Cameron Christ. So obviously there's a lot of disparity in that. UM.

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<v Speaker 1>Look at say the crash of nineteen nine, the bottom

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<v Speaker 1>wasn't uh found until ninety two UM. In the two

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<v Speaker 1>thousand and eight nine example, you know, the market peaked

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<v Speaker 1>in two thousand and seven, that the low wasn't found

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<v Speaker 1>until two thousand and nine UM. And if you go

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<v Speaker 1>all the way back to seven, that was the shortest

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<v Speaker 1>time it took to reach a low. It was something

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<v Speaker 1>like seventy four trading days. So if you look at

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<v Speaker 1>this episode, that low we reached in March was only

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<v Speaker 1>about twenty three days after the last record in the

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<v Speaker 1>sp So historically it would just be unprecedented to see

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<v Speaker 1>that low reached in such a short amount of time. Alright,

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<v Speaker 1>So Joel Weber also with this editor of the magazine,

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<v Speaker 1>and we are reminded so often that the markets are

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<v Speaker 1>not uh the economy. How did you approach this story?

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<v Speaker 1>I think the backdrop for everything for a lot of

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<v Speaker 1>people here is obviously the unemployment numbers. But you know,

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<v Speaker 1>here in the middle of all this obviously, the markets

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<v Speaker 1>trying to figure out what to make of it, and

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<v Speaker 1>the numbers that Mike um has in this story, you're

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<v Speaker 1>just staggering to you know, go from this like highest

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<v Speaker 1>high to lowest low and just like a matter of

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<v Speaker 1>days really, um. And and I what I see when

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<v Speaker 1>I look at it all is the markets trying to

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<v Speaker 1>figure out what it all means. And um, you know,

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<v Speaker 1>it really wants it to be over the other thing.

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<v Speaker 1>And I think we're seeing that even today. Um, it's

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<v Speaker 1>just desperately wanting to like get around the corner. And

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<v Speaker 1>I'm not so sure that that, you know. And that's

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<v Speaker 1>part of what Mike has in the story is like

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<v Speaker 1>I'm not so sure. Um, you know that's gonna be. Um,

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<v Speaker 1>what we what we get to loose through? Because the

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<v Speaker 1>other thing that's happening here, obviously is that traders know

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<v Speaker 1>you do not fight the Fed. Yeah, and that's where

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<v Speaker 1>you know, as much as I just cited a bunch

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<v Speaker 1>of historical precedents, it's very difficult in this current situation

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<v Speaker 1>to really go back and compare to anything in history

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<v Speaker 1>because it's so unique, it's so unlike anything we've seen

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<v Speaker 1>in history. Um. And the response from the Federal Reserve

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<v Speaker 1>and the government that quick massive, do whatever it takes.

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<v Speaker 1>Response from both the Fed and Congress is is completely

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<v Speaker 1>unprecedented in the history of you know, economic cycles that

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<v Speaker 1>the markets had to work through before. But when you

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<v Speaker 1>have that much support from the Fed, when you know,

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<v Speaker 1>sort of suppressing interest rates, buying up all sorts of

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<v Speaker 1>assets to keep that liquidity flowing, it's very hard to

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<v Speaker 1>put a hundred person faith into those historical precedents because

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<v Speaker 1>of this, uh, you know, unprecedented response that we're saying.

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<v Speaker 1>But you know that said, there's just a lot of

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<v Speaker 1>bad news. Is that we sought the work through. Um,

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<v Speaker 1>it's it's really hard to imagine this market continuing on

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<v Speaker 1>this sort of shape recovery that it's in. And that's

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<v Speaker 1>Bloomberg markets. Mike Reagan and Business Week editor Joel Weber.

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<v Speaker 1>You know, the markets, they have been a key piece

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<v Speaker 1>to all of this, and yet we keep trying to

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<v Speaker 1>synthesize or maybe rectify, justify what the markets are doing

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<v Speaker 1>versus what we see in the real world. Well, it's

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<v Speaker 1>you know, you take a look at what stocks have done, Jason,

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<v Speaker 1>they bounced more. Mike writes from that marche Low and

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<v Speaker 1>our conversations even with our market guest, right, is it

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<v Speaker 1>a new bull market? Are we still in a bear market?

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<v Speaker 1>We're trying to figure out, Mike says, you know, hold on, everybody,

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<v Speaker 1>be careful about your enthusiasm about the equity markets, because

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<v Speaker 1>we have a long way to go to recovery. You're

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<v Speaker 1>listening to Bloomberg Business Week. Coming up, we're going to

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<v Speaker 1>catch up with the CEO of Party City. A long

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<v Speaker 1>history he has in the retail business. He compares it

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<v Speaker 1>to pass crises and helps us understand what retail may

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<v Speaker 1>look like going forward. This is Bloomberg. You're listening to

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<v Speaker 1>Bloomberg Business Week with Carol Masser and Jason Kelly from

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<v Speaker 1>Bloomberg Radio. Today we're bringing you some of the most important,

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<v Speaker 1>we hope informative conversations we had this week on our

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<v Speaker 1>daily radio show, Bloomberg Business Week. It runs every weekday afternoon,

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<v Speaker 1>all about the coronavirus, of course, and looking around the

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<v Speaker 1>corner maybe to what happens next Carol and of course Jason.

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<v Speaker 1>These conversations with leaders in their respective fields, all of

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<v Speaker 1>it happening in real time. And Jason one of the

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<v Speaker 1>individuals that we caught up with was Brad Weston, the

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<v Speaker 1>CEO of Party City. Now keep in mind it's a

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<v Speaker 1>small business, but it's publicly held. It's taken a beating

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<v Speaker 1>this year. Certainly it's share price has and so has

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<v Speaker 1>its business. And we talked with the CEO about how

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<v Speaker 1>do you reach customers in environment where they're so used

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<v Speaker 1>to coming to its stores now they are reaching aggressively online.

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<v Speaker 1>So you know, one of the fun things is about

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<v Speaker 1>party City is is our purpose as a brand is

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<v Speaker 1>to be in the joy business. And and we create

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<v Speaker 1>joy by making it easy to create unforgettable memories. And

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<v Speaker 1>we're neque uniquely differentiated really to partner with consumers who

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<v Speaker 1>want to create customized and personalized celebrations and parties that

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<v Speaker 1>make life milestones and special occasions amazing. And you know,

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<v Speaker 1>we see it as our job to make, uh, make

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<v Speaker 1>party heroes out of everyone, and and lots of ways

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<v Speaker 1>that we're doing that as we speak, both from our

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<v Speaker 1>stores and our website that we can talk some more about. Yeah,

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<v Speaker 1>so let's talk about that. How do you make that shift?

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<v Speaker 1>Because I feel, you know, candidly, when I think of

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<v Speaker 1>party City, I mostly think of, like, all right, we're

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<v Speaker 1>having a kids party or we're having, you know, a

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<v Speaker 1>big celebration. Let's head on over and you sort of

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<v Speaker 1>go nuts in the store, and you know you're having

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<v Speaker 1>a good time. And as you say, you're, you know,

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<v Speaker 1>like you're in the joy business. If someone showing up

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<v Speaker 1>like they're throwing a party, it's fun, it's cool. Um,

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<v Speaker 1>how do you ensure both logistically and and I guess

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<v Speaker 1>from a field perspective that that you can translate that

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<v Speaker 1>into an an online or a non retail type scenario. Yeah,

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<v Speaker 1>great question. Uh, you know, And as a brand, our

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<v Speaker 1>goal is to provide the utility to consumers in need

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<v Speaker 1>a ways only Party City can really credibly deliver. And

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<v Speaker 1>obviously we want to do that without overtly seeking credit

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<v Speaker 1>or or appearing opportunistic despite being a part Our goal

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<v Speaker 1>throughout this time is to continue to make it easy

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<v Speaker 1>to share joyful moments of togetherness. And we believe you

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<v Speaker 1>should never miss a chance to celebrate life's moments, whether

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<v Speaker 1>big or small. And and you know we can do

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<v Speaker 1>that in in unique ways of of togetherness. There's really

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<v Speaker 1>two important ways that Party City is making that possible

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<v Speaker 1>for consumers to do just that. One is around our

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<v Speaker 1>operation sations we have been fortunate to continue to provide

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<v Speaker 1>nationwide delivery as well as introduce curbside pickup in some

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<v Speaker 1>of our markets. We're continuing to roll that out UH

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<v Speaker 1>and only in markets where local and state governments allow that.

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<v Speaker 1>At this point, our goal is to make this service

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<v Speaker 1>available in every one of our stores as circumstances permit.

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<v Speaker 1>And then additionally UH markets we're you know, we're trying

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<v Speaker 1>to expand to additional markets for curbside pickup and expanded

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<v Speaker 1>same day delivery capabilities UH, and more of those will

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<v Speaker 1>become available UH next week. Kind of the second is

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<v Speaker 1>our ability to bring unexpected joy to people's lives in

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<v Speaker 1>this unique time, and if you go on Party city

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<v Speaker 1>dot com you'll find a few ways that we're doing that.

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<v Speaker 1>One is fund program. We have Adventure in a Box.

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<v Speaker 1>So in response to social distancing and in the quarantine

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<v Speaker 1>requirements UH parties seeing me, we activated themed adventure and

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<v Speaker 1>a box ser Bible Kiss for families, which are a blast.

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<v Speaker 1>We really wanted to provide that in a convenient and

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<v Speaker 1>safe way to social distancing fatigue that we all know

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<v Speaker 1>it's happening, and boredom that is happening. UH. And so

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<v Speaker 1>Some of those boxes are things like movie night to

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<v Speaker 1>family game Night. We've continued to expand those curated selections

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<v Speaker 1>over this past month. We've also added a section called

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<v Speaker 1>Gifts of Joy and they should think about it. Our

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<v Speaker 1>family friends, the loved ones who are you know, in

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<v Speaker 1>in shelter in place situations, we often think about how

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<v Speaker 1>could we put a little joy in their lives, even

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<v Speaker 1>if it isn't a party, right. You know, it's interesting

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<v Speaker 1>that you say that because we've had already, um, one

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<v Speaker 1>birthday at home, another one coming up, and another one

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<v Speaker 1>coming up, so we have really thought about, Okay, what

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<v Speaker 1>are kind of thoughtful gifts first of all of what

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<v Speaker 1>families can do together while we're home, and then also

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<v Speaker 1>thought about, you know, silly things, whether it's the balloons

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<v Speaker 1>we can blow up or something. Just because we can't

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<v Speaker 1>go out, we can't do a lot of things we

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<v Speaker 1>might normally do. So I do feel like I understand

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<v Speaker 1>where you're coming from. I am curious, Brad though, you

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<v Speaker 1>know how much of a business impact have you taken

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<v Speaker 1>as a result of this, because I know we've been

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<v Speaker 1>in and out of your stores, whether it was Halloween

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<v Speaker 1>or a party or something. Um, but obviously we're not

0:12:29.800 --> 0:12:32.360
<v Speaker 1>doing that. I mean, how tricky is it for you?

0:12:32.440 --> 0:12:34.679
<v Speaker 1>I mean you're publicly held, I know your stock has

0:12:34.720 --> 0:12:36.880
<v Speaker 1>gone below I think a buck which has made the

0:12:36.880 --> 0:12:39.560
<v Speaker 1>New York Stock Exchange, you know, reach out to you

0:12:39.600 --> 0:12:41.880
<v Speaker 1>guys in terms of you know, being able to have

0:12:41.960 --> 0:12:46.640
<v Speaker 1>your listing on the exchange. UM, just from a business perspective,

0:12:46.679 --> 0:12:49.280
<v Speaker 1>how tricky is it right now? Well? I think you know,

0:12:49.400 --> 0:12:56.400
<v Speaker 1>really all all of retail is in an interesting UH situation,

0:12:57.360 --> 0:13:01.280
<v Speaker 1>whether you're open or you're not open, and the challenges

0:13:01.320 --> 0:13:04.480
<v Speaker 1>of liquidity and ensuring you that you have the right

0:13:04.559 --> 0:13:08.840
<v Speaker 1>levels of cash to support the business in the short

0:13:08.960 --> 0:13:12.079
<v Speaker 1>term and the long term is is really the responsibility

0:13:12.080 --> 0:13:16.240
<v Speaker 1>of management UH to to navigate it. I also think

0:13:16.360 --> 0:13:21.120
<v Speaker 1>as as you think about the overall retail industry, you

0:13:21.120 --> 0:13:24.480
<v Speaker 1>can imagine that the retail industry leaders are eager to

0:13:24.559 --> 0:13:28.760
<v Speaker 1>assist in discussions with government and public health officials on

0:13:28.760 --> 0:13:32.840
<v Speaker 1>on how to responsibly run open stores and then reopen

0:13:32.920 --> 0:13:35.960
<v Speaker 1>stores that are closed. I think the retailers who get

0:13:36.000 --> 0:13:38.680
<v Speaker 1>a lot of press UH these days and our forefront

0:13:38.679 --> 0:13:41.920
<v Speaker 1>and the conversation that are those deemed essential who are

0:13:41.960 --> 0:13:45.000
<v Speaker 1>open and are you know, are are they're the ones

0:13:45.040 --> 0:13:47.240
<v Speaker 1>being talked about. But as you know, many of the

0:13:47.320 --> 0:13:50.720
<v Speaker 1>nation's large retailers are closed, uh, and there are the

0:13:50.760 --> 0:13:54.480
<v Speaker 1>voice has been largely unheard, however, uh, you know, on

0:13:54.840 --> 0:13:57.200
<v Speaker 1>BAB with all of them, we're eager to do the

0:13:57.320 --> 0:14:00.199
<v Speaker 1>right thing for consumers at the right time. And as

0:14:00.200 --> 0:14:03.400
<v Speaker 1>we move forward this group of retailers, that group of

0:14:03.440 --> 0:14:06.360
<v Speaker 1>retailers that I just mentioned that our clothes will be

0:14:06.400 --> 0:14:11.679
<v Speaker 1>focused on reopening in compliance with public health officials, and

0:14:12.080 --> 0:14:14.960
<v Speaker 1>we'll be ready to demonstrate the proper protocols to assist

0:14:14.960 --> 0:14:19.200
<v Speaker 1>governors and in local government officials and understanding the state

0:14:19.240 --> 0:14:23.040
<v Speaker 1>of alreadiness to encourage the ease of restrictions when they're appropriate.

0:14:23.160 --> 0:14:25.320
<v Speaker 1>And that's broad West in the CEO of Party City,

0:14:25.400 --> 0:14:26.960
<v Speaker 1>and I thought what was interesting one of the things

0:14:26.960 --> 0:14:30.120
<v Speaker 1>that he said, Jason, He talked about the responsibility of

0:14:30.320 --> 0:14:33.760
<v Speaker 1>management to make sure that you have the financial liquidity

0:14:33.800 --> 0:14:36.880
<v Speaker 1>you need at all times. And that's really relevant considering

0:14:37.160 --> 0:14:39.960
<v Speaker 1>all of the stimulus packages and kind of bailout assistance

0:14:40.200 --> 0:14:43.320
<v Speaker 1>that a lot of businesses large and small need right

0:14:43.320 --> 0:14:45.880
<v Speaker 1>now because of the virus. Absolutely, and you know, on

0:14:45.920 --> 0:14:48.000
<v Speaker 1>a lighter note, but an important note, I love the

0:14:48.080 --> 0:14:50.280
<v Speaker 1>idea that he said, You know, their business is to

0:14:50.320 --> 0:14:52.800
<v Speaker 1>bring people joy and to sort of enable joy, and

0:14:52.840 --> 0:14:54.720
<v Speaker 1>I feel like we need a little dose of that

0:14:55.280 --> 0:14:57.440
<v Speaker 1>every now and again, maybe more than a little toast

0:14:57.480 --> 0:14:59.240
<v Speaker 1>and maybe more than every eight now and again. You're

0:14:59.240 --> 0:15:01.360
<v Speaker 1>listening to Bloomberg because week coming up. A friend of

0:15:01.400 --> 0:15:04.160
<v Speaker 1>the show, Stephan Seeli, joins us. He's working at Bridge

0:15:04.160 --> 0:15:08.760
<v Speaker 1>Park Advisors now used to be working for President Obama

0:15:08.840 --> 0:15:15.840
<v Speaker 1>in the US Department of Commerce. This is Bloomberg. You're

0:15:15.920 --> 0:15:19.480
<v Speaker 1>listening to Bloomberg Business Week with Carol Masser and Jason

0:15:19.560 --> 0:15:22.280
<v Speaker 1>Kelly from Bloomberg Radio. We're bringing you some of the

0:15:22.320 --> 0:15:25.280
<v Speaker 1>most important and informative conversations that we had throughout the

0:15:25.360 --> 0:15:28.400
<v Speaker 1>week on our daily radio show. Of course, Oliver Jason

0:15:28.440 --> 0:15:30.880
<v Speaker 1>relates back to the virus and all of it happening

0:15:30.880 --> 0:15:33.920
<v Speaker 1>in real time, getting reaction from leaders in all walks

0:15:33.920 --> 0:15:35.880
<v Speaker 1>of life. Well and one person I know. We were

0:15:35.920 --> 0:15:38.840
<v Speaker 1>both really looking forward to catching up with Stephan Seeley.

0:15:38.880 --> 0:15:42.320
<v Speaker 1>He's a managing partner over at Bridge Park Advisor's longtime

0:15:42.360 --> 0:15:44.840
<v Speaker 1>fixture on Wall Street. Worked at Bank of America as

0:15:44.840 --> 0:15:46.840
<v Speaker 1>a vice chairman for a number of years, but he

0:15:47.040 --> 0:15:49.560
<v Speaker 1>also worked in the government. He was the under Secretary

0:15:49.600 --> 0:15:54.120
<v Speaker 1>of Commerce for International Trade under President Obama. Wide ranging Guy,

0:15:54.240 --> 0:15:57.000
<v Speaker 1>wide ranging conversation, Check it out. We have seen a

0:15:57.040 --> 0:16:01.880
<v Speaker 1>crisis unfold that has both been catastrophe thick and incredibly fast.

0:16:02.600 --> 0:16:07.320
<v Speaker 1>And what I find, um most um interesting about it

0:16:07.400 --> 0:16:11.440
<v Speaker 1>is that crisis was in fact self engineered, UH, as

0:16:11.480 --> 0:16:15.600
<v Speaker 1>we shut down our economy um to save lots. So

0:16:16.160 --> 0:16:20.560
<v Speaker 1>does it make it any worse or any better because

0:16:20.600 --> 0:16:24.720
<v Speaker 1>of that? Well, UM, potentially, Carol, it means that the

0:16:24.880 --> 0:16:29.240
<v Speaker 1>recovery may be as swift as the decline. As you know,

0:16:29.320 --> 0:16:31.240
<v Speaker 1>a lot of the commentators you've had a you know,

0:16:31.560 --> 0:16:35.200
<v Speaker 1>UM your show and Bloomberg generally have talked about this

0:16:35.400 --> 0:16:39.440
<v Speaker 1>VU and L shaped recovery. UM. But implicit in that

0:16:39.520 --> 0:16:42.680
<v Speaker 1>question is because it was self engineered, is there at

0:16:42.720 --> 0:16:48.080
<v Speaker 1>least some visibility to a equally quick recovery. I guess

0:16:48.080 --> 0:16:51.840
<v Speaker 1>it's my view that, UM, that so called V shaped recovery,

0:16:51.840 --> 0:16:56.880
<v Speaker 1>at least in the economy may be challenging, um uh,

0:16:57.080 --> 0:16:59.400
<v Speaker 1>which is different than what you might what you might

0:16:59.440 --> 0:17:02.840
<v Speaker 1>see in the markets, which make faster. And you know,

0:17:02.920 --> 0:17:05.639
<v Speaker 1>last week, I think um, you saw one of the

0:17:05.680 --> 0:17:08.920
<v Speaker 1>strongest weeks in the equity market since Boy Night the

0:17:09.000 --> 0:17:12.480
<v Speaker 1>nineteen mid nineteen seventies for a whole host of different reasons.

0:17:12.480 --> 0:17:15.040
<v Speaker 1>But I think the economy is going to be somewhat

0:17:15.080 --> 0:17:18.359
<v Speaker 1>slower to rebound. And so Stephan, you're talking to CEOs

0:17:18.440 --> 0:17:21.520
<v Speaker 1>all the time. You know, your history on on Wall

0:17:21.520 --> 0:17:23.879
<v Speaker 1>Street goes back a long ways advising you know some

0:17:23.920 --> 0:17:27.360
<v Speaker 1>of the most influential decision makers out there. What are

0:17:27.440 --> 0:17:30.880
<v Speaker 1>they saying to you? What if you can generalize, because

0:17:30.880 --> 0:17:33.679
<v Speaker 1>obviously you're gonna have a different view depending on what

0:17:33.840 --> 0:17:36.840
<v Speaker 1>business you're in, But if you're a CEO, what are

0:17:36.880 --> 0:17:40.040
<v Speaker 1>you thinking right now? Well, first of all, Jason Um,

0:17:40.080 --> 0:17:43.000
<v Speaker 1>I think there is no playbook. So we've never seen

0:17:43.040 --> 0:17:45.960
<v Speaker 1>an economic crisis like this coupled with a health crisis.

0:17:46.000 --> 0:17:50.040
<v Speaker 1>So every anybody that thinks they have some clairvoyance here,

0:17:50.080 --> 0:17:54.320
<v Speaker 1>I think is UM being somewhat misleading? Um. I think

0:17:54.440 --> 0:17:59.000
<v Speaker 1>everybody is very focused on um. When we are going

0:17:59.040 --> 0:18:01.399
<v Speaker 1>to be able to term to some level of the

0:18:01.520 --> 0:18:04.440
<v Speaker 1>new normal, and is it going to be fast enough

0:18:04.520 --> 0:18:07.040
<v Speaker 1>that there's not going to be mass closures of businesses

0:18:07.560 --> 0:18:11.200
<v Speaker 1>and people will have jobs to return to. And if

0:18:11.240 --> 0:18:14.719
<v Speaker 1>it is fast enough, is the consumer going to start

0:18:14.920 --> 0:18:17.760
<v Speaker 1>spending again? Because, as you guys know, seventy percent of

0:18:17.760 --> 0:18:21.600
<v Speaker 1>the US economy is directly to the consumer, and folks

0:18:21.640 --> 0:18:24.679
<v Speaker 1>are going to be very focused on one, UM, what

0:18:24.960 --> 0:18:29.160
<v Speaker 1>has this How has this impacted the consumer both financially,

0:18:29.200 --> 0:18:33.040
<v Speaker 1>financially but also psychically in terms of their willingness and

0:18:33.080 --> 0:18:37.760
<v Speaker 1>interest in spending money. When we talk about reopening the

0:18:37.800 --> 0:18:42.199
<v Speaker 1>world and reopening the economy again, if somebody says to well, Stephan,

0:18:42.240 --> 0:18:43.720
<v Speaker 1>when do you think we're going to reopen? How do

0:18:43.760 --> 0:18:45.760
<v Speaker 1>you think it's going to play out, what do you say? Well,

0:18:45.800 --> 0:18:48.400
<v Speaker 1>I'd say a couple of things. One is it's going

0:18:48.440 --> 0:18:50.600
<v Speaker 1>to be gradual, so there's not going to be an

0:18:50.600 --> 0:18:53.680
<v Speaker 1>on off switch where all of a sudden Marabola dick. Two,

0:18:53.720 --> 0:18:56.199
<v Speaker 1>we're all back at work the next day because we're

0:18:56.200 --> 0:18:59.120
<v Speaker 1>either the federal government of the states have said so,

0:18:59.480 --> 0:19:03.640
<v Speaker 1>I think you will see a phased reopening UM, both

0:19:03.720 --> 0:19:07.480
<v Speaker 1>in terms of geographies and in terms of industries. And

0:19:07.520 --> 0:19:10.119
<v Speaker 1>I think the interesting question, UM is, both at the

0:19:10.160 --> 0:19:13.240
<v Speaker 1>federal level and at the state level, what sort of

0:19:13.280 --> 0:19:18.800
<v Speaker 1>either guidance or um restrictions are going to be placed

0:19:18.800 --> 0:19:21.680
<v Speaker 1>on folks when that reopening happens, Whether it's going to

0:19:21.760 --> 0:19:24.679
<v Speaker 1>be wearing masks, whether it's going to be certain social

0:19:24.720 --> 0:19:30.720
<v Speaker 1>distancing UM regulations, whether office office protocols are going to

0:19:30.760 --> 0:19:33.399
<v Speaker 1>be different. And you know, we saw that, Carol. You know,

0:19:33.480 --> 0:19:35.840
<v Speaker 1>we forget, but we all used to go into airports

0:19:35.880 --> 0:19:38.679
<v Speaker 1>without screening and without security provisions. We all used to

0:19:38.680 --> 0:19:41.879
<v Speaker 1>go into offices in New York City without checking in first.

0:19:42.240 --> 0:19:45.000
<v Speaker 1>You know, there may be certain regimes now that are

0:19:45.080 --> 0:19:49.080
<v Speaker 1>just different post COVID nineteen. Stefaniely, I want to ask

0:19:49.119 --> 0:19:53.080
<v Speaker 1>you about trade with the virus as a backdrop. I

0:19:53.119 --> 0:19:57.639
<v Speaker 1>do wonder how what's going on and what we saw

0:19:57.680 --> 0:20:01.239
<v Speaker 1>with kind of the breakdown of apply chains again as

0:20:01.280 --> 0:20:03.760
<v Speaker 1>a result of the virus coming on top of the

0:20:03.840 --> 0:20:06.480
<v Speaker 1>breakdown of supply chains off of the U. S. China

0:20:06.560 --> 0:20:10.280
<v Speaker 1>trade war. Is there some lasting impact as a result

0:20:10.280 --> 0:20:12.879
<v Speaker 1>of all of this. I mean, Carol, you're already seeing

0:20:13.040 --> 0:20:18.640
<v Speaker 1>a relatively severe contraction in global trade across virtually all

0:20:18.760 --> 0:20:24.480
<v Speaker 1>regions around the world and across almost every economic sector UM.

0:20:24.520 --> 0:20:29.080
<v Speaker 1>And that's obviously because of the damp and economic environment

0:20:29.440 --> 0:20:32.000
<v Speaker 1>that we are you know, seeing now globally. And that's

0:20:32.040 --> 0:20:36.240
<v Speaker 1>Bridge Park Advisors and former Undersecretary of Commerce Stephen Selig

0:20:36.840 --> 0:20:39.040
<v Speaker 1>joining US he tells it like it is, and you

0:20:39.040 --> 0:20:40.920
<v Speaker 1>know he's talking to C E O. S, but he's

0:20:40.960 --> 0:20:43.359
<v Speaker 1>also talking to people all over the world. He's a

0:20:43.359 --> 0:20:45.240
<v Speaker 1>big thinker in a lot of ways. Carol, Well, he's

0:20:45.240 --> 0:20:49.640
<v Speaker 1>another one who understands the intersection of business, trade, markets

0:20:49.640 --> 0:20:51.639
<v Speaker 1>and politics, which is why we love reaching out to

0:20:51.720 --> 0:20:54.040
<v Speaker 1>him because he really brings everything that's going on in

0:20:54.080 --> 0:20:56.840
<v Speaker 1>the world together and comes up with some really interesting

0:20:56.840 --> 0:20:59.720
<v Speaker 1>and smart conclusions. All Right, you're listening to Bloomberg bus Week.

0:20:59.720 --> 0:21:02.159
<v Speaker 1>Coming out, we check in with Sue Decker. She's the

0:21:02.160 --> 0:21:05.480
<v Speaker 1>former president of Yahoo, on the board of Berkshire Hathaway

0:21:05.560 --> 0:21:09.080
<v Speaker 1>as well as Costco. She's also got a social networking

0:21:09.160 --> 0:21:12.640
<v Speaker 1>platform that works with colleges talk about in the news.

0:21:12.640 --> 0:21:16.119
<v Speaker 1>It's called Rafter that's coming up next. This is Bloomberg.

0:21:21.400 --> 0:21:24.800
<v Speaker 1>You're listening to Bloomberg Business Week with Carol Masser and

0:21:24.920 --> 0:21:28.080
<v Speaker 1>Jason Kelly from Bloomberg Radio. So today we're bringing you

0:21:28.119 --> 0:21:30.919
<v Speaker 1>some of the most important and we hope informative conversations

0:21:30.960 --> 0:21:34.479
<v Speaker 1>we had throughout the week on our daily Bloomberg Business

0:21:34.480 --> 0:21:37.160
<v Speaker 1>Week radio show. Jason, we had the opportunity to catch

0:21:37.240 --> 0:21:39.560
<v Speaker 1>up with Sue Deck. Are really another person who is

0:21:39.560 --> 0:21:42.679
<v Speaker 1>at the intersection of so much. She's former president of Yahoo.

0:21:42.920 --> 0:21:46.880
<v Speaker 1>She's on the boards of Berkshire Hathaway, on Costco, on Vox,

0:21:47.080 --> 0:21:50.360
<v Speaker 1>of Veil Resorts, on so many different companies. But let's

0:21:50.400 --> 0:21:52.720
<v Speaker 1>keep in mind she started a new social networking platform.

0:21:52.760 --> 0:21:55.679
<v Speaker 1>It's called Rafter, and it's really tackling some of the

0:21:55.760 --> 0:21:59.119
<v Speaker 1>challenges that are facing higher education. Yes, it's it's in

0:21:59.280 --> 0:22:02.119
<v Speaker 1>a really challenge time in many ways for many people

0:22:02.200 --> 0:22:04.280
<v Speaker 1>all over the world right now, and I think universities

0:22:04.640 --> 0:22:08.119
<v Speaker 1>and students in particular are facing a reality that no

0:22:08.160 --> 0:22:11.960
<v Speaker 1>one really anticipated. You have to commend the universities for

0:22:12.160 --> 0:22:15.240
<v Speaker 1>how quickly they were able to get people and students

0:22:15.280 --> 0:22:20.160
<v Speaker 1>home and faculty transition to online learning UH in such

0:22:20.160 --> 0:22:22.560
<v Speaker 1>a short amount of time. But I think it's been

0:22:23.160 --> 0:22:27.280
<v Speaker 1>a lot of triage and weekly, daily emergency meetings trying

0:22:27.280 --> 0:22:29.800
<v Speaker 1>to figure out how to make that work. Most of

0:22:29.800 --> 0:22:32.359
<v Speaker 1>them are that I speak with our focused the first

0:22:32.400 --> 0:22:35.960
<v Speaker 1>time getting through the spring semester, spring quarter, depending on

0:22:36.000 --> 0:22:38.880
<v Speaker 1>how they organize themselves, and then the next focus is

0:22:39.200 --> 0:22:43.040
<v Speaker 1>how they handled the summer and UM and will be

0:22:43.119 --> 0:22:47.359
<v Speaker 1>finding out in May how many people are enrolling and

0:22:47.400 --> 0:22:49.320
<v Speaker 1>sending checks in that's going to be important. And then

0:22:49.359 --> 0:22:51.879
<v Speaker 1>for the next phase will be during the fall. Do

0:22:51.960 --> 0:22:55.639
<v Speaker 1>they do they need a plan B that is starting

0:22:55.640 --> 0:22:58.160
<v Speaker 1>school online again UM, and many of them are talking

0:22:58.200 --> 0:23:01.080
<v Speaker 1>about that right now. So, Sue, you tell us a

0:23:01.080 --> 0:23:03.240
<v Speaker 1>little bit about what what are some of the specific

0:23:03.280 --> 0:23:05.680
<v Speaker 1>programs that or or some of the outreach that you've

0:23:05.720 --> 0:23:09.040
<v Speaker 1>done with universities as a result or colleges as a

0:23:09.080 --> 0:23:13.600
<v Speaker 1>result of the virus. What kinds of things are going on? Sure, well,

0:23:13.640 --> 0:23:16.200
<v Speaker 1>we we announced in mid March that we would offer

0:23:16.240 --> 0:23:19.879
<v Speaker 1>our platform and our our solutions for free for the

0:23:19.880 --> 0:23:23.720
<v Speaker 1>rest of this academic year, recognizing that these schools are

0:23:23.840 --> 0:23:26.240
<v Speaker 1>having to handle things that they've never planned on handling

0:23:26.280 --> 0:23:29.560
<v Speaker 1>before and so having once you move online, it's more

0:23:29.600 --> 0:23:32.840
<v Speaker 1>difficult to create a sense of community, to have a

0:23:32.880 --> 0:23:35.920
<v Speaker 1>platform where people can find events, can connect with one another,

0:23:36.000 --> 0:23:38.160
<v Speaker 1>can keep up the groups that they had in physical

0:23:38.200 --> 0:23:42.080
<v Speaker 1>form on campus in an electronic form. So since that time,

0:23:42.600 --> 0:23:45.639
<v Speaker 1>we had a lot of incoming. We've been hosting a

0:23:45.640 --> 0:23:49.840
<v Speaker 1>webinar once a week with UM, roughly twenty universities on it.

0:23:49.920 --> 0:23:54.000
<v Speaker 1>Last week we had two different ones UM primarily focused

0:23:54.040 --> 0:23:57.679
<v Speaker 1>on how they're going to handle orientation coming up sometimes

0:23:57.680 --> 0:24:01.359
<v Speaker 1>sometimes many of them in the summer are having to

0:24:01.560 --> 0:24:05.040
<v Speaker 1>figure out an online way to orient parents and students. UH.

0:24:05.040 --> 0:24:07.960
<v Speaker 1>And as well if the faculty, faculty has three needs.

0:24:07.960 --> 0:24:11.159
<v Speaker 1>When they have to broadcast their lectures, which Zoom and

0:24:11.359 --> 0:24:14.000
<v Speaker 1>Zoom equivalence can do, they also have to have a

0:24:14.080 --> 0:24:17.480
<v Speaker 1>learning management system of electronically students can submit as finements

0:24:17.480 --> 0:24:20.600
<v Speaker 1>and grades and there are systems like Canvas and blackboard

0:24:20.640 --> 0:24:22.600
<v Speaker 1>that do that. And they also the third part is

0:24:22.640 --> 0:24:25.240
<v Speaker 1>what raft or does, which is a communication um and

0:24:25.320 --> 0:24:28.439
<v Speaker 1>an event hub so that one tap access the students

0:24:28.440 --> 0:24:30.280
<v Speaker 1>can find their Zoom links to get into their classes,

0:24:30.359 --> 0:24:32.640
<v Speaker 1>or they can find their lecture notes for tomorrow. Then

0:24:32.680 --> 0:24:34.960
<v Speaker 1>the professor can set up a group or raft so

0:24:35.080 --> 0:24:37.640
<v Speaker 1>they can have easy access to the students for online

0:24:37.800 --> 0:24:40.680
<v Speaker 1>office hours things like that. So, um, those are the

0:24:40.760 --> 0:24:43.480
<v Speaker 1>kinds of things we've been offering to support the community.

0:24:43.720 --> 0:24:48.440
<v Speaker 1>You know, it's funny, Sue, in part just serendipitously, I

0:24:48.480 --> 0:24:52.480
<v Speaker 1>was connected with the dean of a of a journalism

0:24:52.520 --> 0:24:55.760
<v Speaker 1>school UH and I was saying to her, you know,

0:24:55.960 --> 0:24:59.960
<v Speaker 1>it feels like University Higher Ed is going to be

0:25:00.119 --> 0:25:03.119
<v Speaker 1>radically changed by this. And her response is interesting, and

0:25:03.119 --> 0:25:05.680
<v Speaker 1>she said she said yes and no. She said yes

0:25:05.680 --> 0:25:08.040
<v Speaker 1>obviously based on a lot of the technology that that

0:25:08.160 --> 0:25:10.360
<v Speaker 1>you and your folks are are working on. But she said,

0:25:10.400 --> 0:25:13.359
<v Speaker 1>on the other side, you know, we also have to

0:25:13.359 --> 0:25:18.600
<v Speaker 1>appreciate that higher education is about convening students and sort

0:25:18.600 --> 0:25:22.520
<v Speaker 1>of taking them through in a very personal way a

0:25:22.560 --> 0:25:25.159
<v Speaker 1>really critical stage of their life, and so much of

0:25:25.200 --> 0:25:28.359
<v Speaker 1>that happens in person, and so much of the community

0:25:28.800 --> 0:25:32.439
<v Speaker 1>has to be, or at least traditionally has been in person.

0:25:32.520 --> 0:25:35.239
<v Speaker 1>How do you sort of synthesize and rectify all of

0:25:35.240 --> 0:25:38.239
<v Speaker 1>that as we look at this very uncertain future. Yeah, well,

0:25:38.280 --> 0:25:40.520
<v Speaker 1>I was to say, that makes total sense to me.

0:25:40.560 --> 0:25:42.879
<v Speaker 1>I think when we when I started rafter, it was

0:25:42.920 --> 0:25:45.720
<v Speaker 1>based on the experience I saw my daughter having when

0:25:45.760 --> 0:25:49.439
<v Speaker 1>she started university. She's now graduated, but um, it was

0:25:49.520 --> 0:25:52.159
<v Speaker 1>it was because of how I saw it the communication

0:25:52.240 --> 0:25:54.680
<v Speaker 1>happening on campuses, that I felt there could be a

0:25:54.760 --> 0:25:58.320
<v Speaker 1>much more authenticated network where like a Slack but for

0:25:58.640 --> 0:26:02.000
<v Speaker 1>universities or next door. For universities, it's private, it's curated.

0:26:02.200 --> 0:26:04.480
<v Speaker 1>Everybody on it is at your school. You can discover

0:26:04.640 --> 0:26:07.719
<v Speaker 1>things that it makes students feel like they belong and

0:26:07.720 --> 0:26:11.480
<v Speaker 1>it's a more welcoming experience. So our product was designed

0:26:11.480 --> 0:26:14.720
<v Speaker 1>as an online adjunct for an offline experience, and I

0:26:14.760 --> 0:26:18.240
<v Speaker 1>think the offline experience is fantastic. UM. It's hard to

0:26:18.280 --> 0:26:20.320
<v Speaker 1>know how long this will go. Some people I talk

0:26:20.400 --> 0:26:24.159
<v Speaker 1>to think this is accelerating a trend toward online learning

0:26:24.280 --> 0:26:28.840
<v Speaker 1>where only three percent of online learning three percent of

0:26:28.840 --> 0:26:31.440
<v Speaker 1>curriculum was delivered online in the past, and some people

0:26:31.480 --> 0:26:34.680
<v Speaker 1>think it'll move much more quickly to that UM than

0:26:34.720 --> 0:26:36.800
<v Speaker 1>it otherwise would have. But I don't, I don't know.

0:26:37.200 --> 0:26:38.600
<v Speaker 1>I don't have a crystal ball on that front. I

0:26:38.800 --> 0:26:43.200
<v Speaker 1>think our our products sort of work to support physical communities, UM,

0:26:43.240 --> 0:26:46.040
<v Speaker 1>but I think it becomes even harder to connect and

0:26:46.480 --> 0:26:49.520
<v Speaker 1>stay feeling like a part of that membership if you're

0:26:49.680 --> 0:26:52.240
<v Speaker 1>if you're away from your physical community. So I gotta

0:26:52.280 --> 0:26:53.240
<v Speaker 1>ask you, you you know what I mean. It's like you

0:26:53.240 --> 0:26:56.399
<v Speaker 1>start your career on Wall Street, you you know, had

0:26:56.440 --> 0:26:59.000
<v Speaker 1>a career at at Yahoo, you serve on the boards

0:26:59.040 --> 0:27:02.160
<v Speaker 1>of Berkshire, Hathaway and and cost Go as well. I mean,

0:27:02.440 --> 0:27:04.359
<v Speaker 1>if there is one person who is sort of seeing

0:27:04.359 --> 0:27:07.840
<v Speaker 1>the world very holistically right now and seeing all sorts

0:27:07.840 --> 0:27:12.120
<v Speaker 1>of consumer behavior changing, it's you what jumps out at

0:27:12.160 --> 0:27:14.359
<v Speaker 1>you as you sort of go through your day, and

0:27:14.400 --> 0:27:17.120
<v Speaker 1>I can only imagine the emails and conversations that that

0:27:17.160 --> 0:27:20.640
<v Speaker 1>you're having. What's surprising you right now? Well, I think

0:27:20.680 --> 0:27:23.600
<v Speaker 1>it's uh surprising in some ways that we've all gotten

0:27:23.640 --> 0:27:26.680
<v Speaker 1>used to this new normal. I think about three weeks ago,

0:27:27.359 --> 0:27:29.560
<v Speaker 1>most people I talked too felt like their world was

0:27:29.640 --> 0:27:33.239
<v Speaker 1>upside down, Like there was almost this um feeling of

0:27:33.359 --> 0:27:37.439
<v Speaker 1>dizziness from one headline after another being so consequential and

0:27:37.520 --> 0:27:39.800
<v Speaker 1>changing everything that we know in our world, like sports

0:27:39.800 --> 0:27:43.040
<v Speaker 1>stopping and school stopping and people going home. And I

0:27:43.080 --> 0:27:45.320
<v Speaker 1>think now, you know, I think people are like, yeah,

0:27:45.359 --> 0:27:46.760
<v Speaker 1>I can do this. I don't really want to do

0:27:46.800 --> 0:27:49.040
<v Speaker 1>it forever, but I could, you know, I could, I

0:27:49.080 --> 0:27:51.640
<v Speaker 1>could live like this. And I think as part of that,

0:27:51.760 --> 0:27:54.560
<v Speaker 1>back to the prior conversation of accelerating changes that were

0:27:54.600 --> 0:27:59.000
<v Speaker 1>already underway, I think the idea of um home delivery

0:27:59.000 --> 0:28:00.840
<v Speaker 1>of groceries for exact ample. You know, I'm on the

0:28:00.840 --> 0:28:03.480
<v Speaker 1>board of Costco and we have a two day delivery

0:28:03.480 --> 0:28:06.080
<v Speaker 1>that we do internally in an instant delivery that instant

0:28:06.200 --> 0:28:09.120
<v Speaker 1>Art helps with, and uh, you know, I think all

0:28:09.160 --> 0:28:12.360
<v Speaker 1>over people, I think we'll have a little more sensitivity

0:28:12.400 --> 0:28:14.639
<v Speaker 1>to doing things like shaking hands in the future, and

0:28:14.680 --> 0:28:18.479
<v Speaker 1>they have a greater demand for things being delivered just

0:28:18.560 --> 0:28:21.320
<v Speaker 1>a higher level of dermophobia for a while. So I

0:28:21.320 --> 0:28:23.400
<v Speaker 1>think there's certain trends that may not have been underway

0:28:23.440 --> 0:28:26.320
<v Speaker 1>for that reason, but I think that they're likely to accelerate,

0:28:26.359 --> 0:28:28.679
<v Speaker 1>and I think you can see that in the numbers

0:28:28.680 --> 0:28:30.480
<v Speaker 1>of everything that you look at. I mean, I'm on

0:28:30.480 --> 0:28:34.040
<v Speaker 1>the board of Costco of course, which has been indispensable

0:28:34.080 --> 0:28:37.000
<v Speaker 1>for people during this period. And then as well Veiled Resorts,

0:28:37.000 --> 0:28:38.720
<v Speaker 1>which I just set to shut down a month early

0:28:38.920 --> 0:28:41.800
<v Speaker 1>UM in a in a business that's already seasonal. So

0:28:42.080 --> 0:28:45.440
<v Speaker 1>you know, there's an extreme. Different companies are obviously being

0:28:45.520 --> 0:28:48.480
<v Speaker 1>hit in different ways, but does everybody Does every company

0:28:48.480 --> 0:28:52.560
<v Speaker 1>now have to have the virus playbook? Like is this

0:28:52.640 --> 0:28:55.080
<v Speaker 1>just part of our society now in terms of fighting

0:28:55.120 --> 0:28:58.760
<v Speaker 1>viruses as a you know, I don't know, is that

0:28:58.800 --> 0:29:02.920
<v Speaker 1>part of it? I think I think having an online

0:29:02.920 --> 0:29:07.960
<v Speaker 1>playbook is critical for your employees UM and also for

0:29:08.120 --> 0:29:11.400
<v Speaker 1>your customers in certain circumstances where your customers can be online.

0:29:11.400 --> 0:29:13.880
<v Speaker 1>They can't really do that for availed resorts, but certainly

0:29:13.920 --> 0:29:18.520
<v Speaker 1>for the employees. Is there needs to be an online playbook.

0:29:18.520 --> 0:29:20.600
<v Speaker 1>And I think our government, I mean, this was this

0:29:20.640 --> 0:29:23.280
<v Speaker 1>is an unprecedented situation, and no one was really ready.

0:29:23.360 --> 0:29:27.040
<v Speaker 1>Everybody's pointing fingers and looking backward about whether we could

0:29:27.040 --> 0:29:29.080
<v Speaker 1>have been or should have been, but the fact is

0:29:29.120 --> 0:29:31.640
<v Speaker 1>we weren't, and I think it's very unlikely in the

0:29:31.680 --> 0:29:34.280
<v Speaker 1>next ten years that we won't be very ready with

0:29:34.480 --> 0:29:39.520
<v Speaker 1>testing and the ability to UM handle tracing contact tracing

0:29:39.560 --> 0:29:42.280
<v Speaker 1>in a very different way. A friend of mine from Singapore,

0:29:42.360 --> 0:29:44.760
<v Speaker 1>she sends me the daily reports and it's like unbelievable

0:29:44.840 --> 0:29:48.320
<v Speaker 1>how they run that place, just daily reports, emails the

0:29:48.440 --> 0:29:51.880
<v Speaker 1>entire city and knowing exactly where each case came from.

0:29:52.760 --> 0:29:55.000
<v Speaker 1>We're nowhere near that so UM and you know, it

0:29:55.040 --> 0:29:57.760
<v Speaker 1>has to work within our freedoms and our in our government,

0:29:57.760 --> 0:29:59.880
<v Speaker 1>which is obviously very different from Singapore. But I think

0:30:00.000 --> 0:30:03.960
<v Speaker 1>all governments around the world of major UM nations will

0:30:04.000 --> 0:30:06.320
<v Speaker 1>be much more prepared and take it seriously. And Bill

0:30:06.400 --> 0:30:08.280
<v Speaker 1>Bill Gates, many people had said that this was going

0:30:08.320 --> 0:30:11.320
<v Speaker 1>to come. That's rafter. Co founder and CEO Sue Decker

0:30:11.640 --> 0:30:13.920
<v Speaker 1>UM great to catch up with her because she has

0:30:13.960 --> 0:30:17.040
<v Speaker 1>seen so much understands the online world and it's impact

0:30:17.040 --> 0:30:20.120
<v Speaker 1>that it's having certainly on education, and even further, what

0:30:20.200 --> 0:30:23.000
<v Speaker 1>I thought too is Jason. She gave us some optimism

0:30:23.040 --> 0:30:26.280
<v Speaker 1>about what happens in terms of life after the virus,

0:30:26.440 --> 0:30:28.680
<v Speaker 1>and she reminded that humans are social animals to a

0:30:28.760 --> 0:30:31.800
<v Speaker 1>lot of things will ultimately come back. Yeah, no, she

0:30:31.960 --> 0:30:34.120
<v Speaker 1>and she has a fascinating window into the world of

0:30:34.200 --> 0:30:37.400
<v Speaker 1>higher education, which I feel like is one area we've

0:30:37.440 --> 0:30:40.200
<v Speaker 1>been very focused on, and rightly from a personal perspective,

0:30:40.240 --> 0:30:42.800
<v Speaker 1>we've got a vested interest in it. But we also

0:30:42.960 --> 0:30:46.400
<v Speaker 1>know that lots of our listeners do as well. They're

0:30:46.480 --> 0:30:48.960
<v Speaker 1>thinking about their kids, they're thinking about their alma mater,

0:30:49.080 --> 0:30:52.200
<v Speaker 1>they're thinking about what that looks like on the other side,

0:30:52.240 --> 0:30:54.880
<v Speaker 1>and it's an ever changing landscape to be sure. Well.

0:30:54.920 --> 0:30:57.080
<v Speaker 1>That wraps up the first hour of the weekend edition

0:30:57.080 --> 0:31:00.000
<v Speaker 1>of Bloomberg Business Week from Bloomberg Radio. I'm Jason Kelly

0:31:00.200 --> 0:31:02.040
<v Speaker 1>and I'm Carol mass Or plenty. Coming up in our

0:31:02.080 --> 0:31:05.360
<v Speaker 1>next hour, we're gonna hear Jason from Tom's founder, Blake mccowsky.

0:31:05.480 --> 0:31:08.479
<v Speaker 1>He's such an interesting individual. I love this company. I

0:31:08.560 --> 0:31:11.640
<v Speaker 1>love their mission. They continue to do things to help others,

0:31:11.680 --> 0:31:14.240
<v Speaker 1>including those impacted by the virus. Well, and he's got

0:31:14.240 --> 0:31:16.640
<v Speaker 1>a big new idea and it's all about sort of

0:31:16.680 --> 0:31:20.080
<v Speaker 1>taking care of yourself. We talk a lot about wellness,

0:31:20.120 --> 0:31:22.600
<v Speaker 1>So what is going to be the impact on that business?

0:31:22.640 --> 0:31:25.040
<v Speaker 1>How are we going to think about ourselves differently in

0:31:25.080 --> 0:31:27.600
<v Speaker 1>the midst of this, But also on the other side.

0:31:27.600 --> 0:31:31.080
<v Speaker 1>Another person who's thinking about that, Trek Bicycle president John Burke.

0:31:31.120 --> 0:31:33.040
<v Speaker 1>He's been on this program before. It was good to

0:31:33.080 --> 0:31:34.800
<v Speaker 1>catch up with him because we talked a little bit

0:31:34.840 --> 0:31:36.840
<v Speaker 1>of politics. Right. He's got a new book at it's

0:31:36.840 --> 0:31:40.320
<v Speaker 1>called Sixteen Simple Solutions to Save America. So you look

0:31:40.320 --> 0:31:41.880
<v Speaker 1>forward to hearing what he has to say about that.

0:31:41.920 --> 0:31:44.440
<v Speaker 1>And then Bloomberg's own Sarah Fryar. This was a big

0:31:44.480 --> 0:31:47.200
<v Speaker 1>week for her. Her new book coming out, giving us

0:31:47.200 --> 0:31:50.280
<v Speaker 1>the inside story of Instagram. It's called No Filter, The

0:31:50.360 --> 0:31:54.880
<v Speaker 1>Inside Story of Instagram, appropriately titled, But man, I love

0:31:55.240 --> 0:31:57.360
<v Speaker 1>all of the people that she talked to so many

0:31:57.440 --> 0:32:01.920
<v Speaker 1>and she gave us incredible insight a out Facebook's acquisition

0:32:01.920 --> 0:32:06.400
<v Speaker 1>of Instagram and why Mark Zuckerberg became so jealous. Yeah, Zuckerberg,

0:32:06.520 --> 0:32:09.120
<v Speaker 1>Kardashian and a wind Tour, They're all in the book.

0:32:09.200 --> 0:32:17.360
<v Speaker 1>This is Bloomberg. You're listening to Bloomberg Business Week with

0:32:17.440 --> 0:32:21.240
<v Speaker 1>Carol Masser and Jason Kelly from Bloomberg Radio. We're bringing

0:32:21.280 --> 0:32:23.640
<v Speaker 1>you some of the most important and informative conversations we

0:32:23.720 --> 0:32:27.000
<v Speaker 1>had throughout the week. Another busy week, Jason, on so

0:32:27.080 --> 0:32:29.640
<v Speaker 1>many different fronts as we figured out where we are

0:32:29.720 --> 0:32:32.320
<v Speaker 1>in terms of the virus and what the impact will

0:32:32.400 --> 0:32:34.800
<v Speaker 1>be ultimately and how do we get out of it.

0:32:34.800 --> 0:32:37.200
<v Speaker 1>It's not an easy process. Basically, We've all got to

0:32:37.200 --> 0:32:40.920
<v Speaker 1>be patient, absolutely, And the other big question is what

0:32:40.960 --> 0:32:42.840
<v Speaker 1>are we doing throughout this? You know, what are we

0:32:42.880 --> 0:32:45.600
<v Speaker 1>doing maybe to change our lives, change the lives of others.

0:32:45.600 --> 0:32:48.000
<v Speaker 1>And someone who has thought a ton about that we

0:32:48.240 --> 0:32:51.880
<v Speaker 1>know it is Tom's Shoes founder Blake mccowsky has got

0:32:51.880 --> 0:32:55.200
<v Speaker 1>a new company as well, and he's just one of

0:32:55.240 --> 0:32:57.720
<v Speaker 1>those people you want to hear from in a time

0:32:57.760 --> 0:33:00.880
<v Speaker 1>like this because he's got the perspective and he's got

0:33:01.000 --> 0:33:04.400
<v Speaker 1>that vibe about him that makes you think, huh, maybe

0:33:04.440 --> 0:33:07.160
<v Speaker 1>there's something good that could come out of all of this. Yeah.

0:33:07.200 --> 0:33:10.320
<v Speaker 1>So I was actually down in Baja on a seven

0:33:10.400 --> 0:33:16.920
<v Speaker 1>days silent the Pasina Meditation retreats when the current outbreak happens.

0:33:17.000 --> 0:33:20.320
<v Speaker 1>So literally I went into silence with the world being

0:33:20.400 --> 0:33:23.680
<v Speaker 1>quite normal. Uh. And then eight days later came out

0:33:23.760 --> 0:33:27.440
<v Speaker 1>in the world it totally changed and rather than fly

0:33:27.560 --> 0:33:30.720
<v Speaker 1>back home to Jackson Hold, Wi I live, I actually

0:33:31.000 --> 0:33:34.280
<v Speaker 1>uh called my ex wife and and got her and

0:33:34.320 --> 0:33:37.600
<v Speaker 1>my kids to fly down to BA and we decided

0:33:37.720 --> 0:33:41.560
<v Speaker 1>to hunker down here for the unforeseeable future, until until

0:33:41.600 --> 0:33:44.400
<v Speaker 1>it's safe to come home. So it's UM, it's good

0:33:44.440 --> 0:33:46.280
<v Speaker 1>for the kids that can be outside and a lot

0:33:46.360 --> 0:33:49.560
<v Speaker 1>we can say, you know, very god to social distancing

0:33:49.640 --> 0:33:52.520
<v Speaker 1>and um and you know, being in the sun and

0:33:52.520 --> 0:33:54.920
<v Speaker 1>it's kind of nice. So we feel very blessed to

0:33:54.960 --> 0:33:57.000
<v Speaker 1>be down here, but doing a lot of work down

0:33:57.000 --> 0:33:59.840
<v Speaker 1>here every day, helping those in our different communities that

0:33:59.880 --> 0:34:02.719
<v Speaker 1>we live and work in, uh, and staying connected. So

0:34:02.760 --> 0:34:04.640
<v Speaker 1>what was that moment, like take us back to that

0:34:04.680 --> 0:34:07.239
<v Speaker 1>moment where you know, obviously things were brewing a little bit,

0:34:07.280 --> 0:34:10.160
<v Speaker 1>but you had no idea, no sense of like the

0:34:10.239 --> 0:34:13.839
<v Speaker 1>depth of depth of it. What was your first thought, Well,

0:34:13.880 --> 0:34:15.920
<v Speaker 1>it's crazy because I had been in New York the

0:34:16.000 --> 0:34:18.680
<v Speaker 1>week before because we launched this new company made for

0:34:18.840 --> 0:34:20.319
<v Speaker 1>that I know we're going to talk about that I've

0:34:20.320 --> 0:34:22.040
<v Speaker 1>been working on for the past couple of years. We

0:34:22.120 --> 0:34:25.080
<v Speaker 1>launched it by in New York on I think the

0:34:25.160 --> 0:34:28.680
<v Speaker 1>launch date was on March fourth, So I was in

0:34:28.760 --> 0:34:30.520
<v Speaker 1>New York. I was on the on the floor the

0:34:30.520 --> 0:34:34.000
<v Speaker 1>stock has change on the fifth and six, doing some interviews. Um,

0:34:34.080 --> 0:34:36.520
<v Speaker 1>and then I left and then went to the meditation

0:34:36.560 --> 0:34:38.920
<v Speaker 1>retreat on March six. So you know, there was some

0:34:39.080 --> 0:34:41.279
<v Speaker 1>there was some turbulence stuff going on in the in

0:34:41.360 --> 0:34:44.400
<v Speaker 1>the stock market. Disney stock was going down and cruise

0:34:44.400 --> 0:34:47.000
<v Speaker 1>ships something like that, but nothing about you know, a

0:34:47.120 --> 0:34:50.360
<v Speaker 1>pandemic and uh. And so I left. When I came back,

0:34:50.960 --> 0:34:53.640
<v Speaker 1>I went to the Laredo Airport, was a tiny little airport,

0:34:53.680 --> 0:34:56.040
<v Speaker 1>and BA to fly to l A and then l

0:34:56.080 --> 0:34:59.400
<v Speaker 1>A go back home, and people were wearing masks, and

0:34:59.440 --> 0:35:01.959
<v Speaker 1>I was like whoa. And I need checked my phone

0:35:02.040 --> 0:35:04.000
<v Speaker 1>or email and anything in eight days. And so I

0:35:04.000 --> 0:35:07.120
<v Speaker 1>immediately got online and saw just this barrage of text

0:35:07.160 --> 0:35:10.319
<v Speaker 1>messages and emails asking how it's okay and where I

0:35:10.360 --> 0:35:12.560
<v Speaker 1>was and what I was doing. And I was like wow.

0:35:12.600 --> 0:35:15.080
<v Speaker 1>And then I started reading news and and it was

0:35:15.120 --> 0:35:19.160
<v Speaker 1>just it was a very surreal experience. I think, how different, uh,

0:35:19.200 --> 0:35:20.960
<v Speaker 1>you know, just in a week, and how much I

0:35:21.080 --> 0:35:23.799
<v Speaker 1>missed in a week. Frankly from a news perspective and

0:35:23.840 --> 0:35:25.920
<v Speaker 1>from a you know, from the spread of the virus.

0:35:25.960 --> 0:35:29.040
<v Speaker 1>So well, well that's very giving a lot of perspectives. Well,

0:35:29.040 --> 0:35:30.959
<v Speaker 1>that's so true. This virus, you know, Blake is something

0:35:31.000 --> 0:35:33.640
<v Speaker 1>that moved so quickly, right, and the numbers just went

0:35:33.719 --> 0:35:36.080
<v Speaker 1>from Okay, this isn't something that we're dealing with to

0:35:36.120 --> 0:35:38.200
<v Speaker 1>all of a sudden, yet we are dealing with it. Um,

0:35:38.239 --> 0:35:42.240
<v Speaker 1>really quickly, tell us about though, your employees and everyone

0:35:42.719 --> 0:35:46.640
<v Speaker 1>you know who are working around the world on various projects. UM,

0:35:46.680 --> 0:35:49.839
<v Speaker 1>what's what's been the direct impact on them and your team? Well,

0:35:49.880 --> 0:35:53.839
<v Speaker 1>it's expected everyone, um, you know kind of the same way.

0:35:53.880 --> 0:35:56.600
<v Speaker 1>I mean, you know, everyone is pretty much sheltered and

0:35:56.640 --> 0:35:59.400
<v Speaker 1>staying at home. UM. You know, whether they're one of

0:35:59.440 --> 0:36:03.000
<v Speaker 1>our eight workers and you know world Ethiopia on the

0:36:03.080 --> 0:36:06.959
<v Speaker 1>Tom's Shoes front. Um, all of our employees were made

0:36:07.000 --> 0:36:10.239
<v Speaker 1>For based in l a UM and so they've been

0:36:10.600 --> 0:36:14.799
<v Speaker 1>sheltered and staying at home. Luckily, our distribution center where

0:36:14.840 --> 0:36:18.879
<v Speaker 1>we send out the wellness kits each month our members, um,

0:36:19.040 --> 0:36:22.759
<v Speaker 1>they they are still operating. So we are still operating

0:36:23.000 --> 0:36:26.719
<v Speaker 1>getting people signed up for Made For and UH, and

0:36:26.760 --> 0:36:30.000
<v Speaker 1>we're finding that people are really valuing having some structure

0:36:30.360 --> 0:36:32.560
<v Speaker 1>and some stuff that they can control and their well

0:36:32.600 --> 0:36:34.960
<v Speaker 1>being during the time when so much is out of

0:36:35.000 --> 0:36:37.160
<v Speaker 1>their control. So we're actually seeing the business of Made

0:36:37.160 --> 0:36:40.040
<v Speaker 1>for you know growing, you know, quite rapidly since we

0:36:40.120 --> 0:36:43.320
<v Speaker 1>launched it just six weeks ago. The world is changing

0:36:43.360 --> 0:36:46.120
<v Speaker 1>all around us. I mean, we were speaking with someone,

0:36:46.360 --> 0:36:49.800
<v Speaker 1>a psychologist from Johns Hopkins who was who was essentially

0:36:49.840 --> 0:36:52.400
<v Speaker 1>saying she was saying, the thing that maybe we're not

0:36:52.480 --> 0:36:56.919
<v Speaker 1>thinking enough about is self care and self care as

0:36:56.960 --> 0:37:00.400
<v Speaker 1>a way to help those around us. That's means to

0:37:00.440 --> 0:37:02.600
<v Speaker 1>be at the core of what you're doing here, tell

0:37:02.640 --> 0:37:05.600
<v Speaker 1>us more about it. Yeah. So, so I spent two

0:37:05.719 --> 0:37:10.520
<v Speaker 1>years working with scientists from uh University Labs at Stanford, Harvard,

0:37:10.520 --> 0:37:13.600
<v Speaker 1>and other top universities around the country, really trying to

0:37:13.680 --> 0:37:17.600
<v Speaker 1>understand how do we teach people the habits and practices

0:37:17.719 --> 0:37:20.279
<v Speaker 1>will have the greatest impact on their life that they

0:37:20.280 --> 0:37:23.560
<v Speaker 1>can sustain and increase their well being. I've gone through

0:37:23.600 --> 0:37:26.640
<v Speaker 1>a slight ballots of mild depression myself a couple of

0:37:26.719 --> 0:37:29.279
<v Speaker 1>years ago and really started to ask myself, what are

0:37:29.320 --> 0:37:31.279
<v Speaker 1>the things that I'm not doing the others who are

0:37:31.280 --> 0:37:34.040
<v Speaker 1>thriving and fourishing are doing and how can I make

0:37:34.080 --> 0:37:38.080
<v Speaker 1>those changes? And I found that, you know, the information

0:37:38.200 --> 0:37:42.000
<v Speaker 1>was quite simple, but actually learning and sustaining these habits

0:37:42.040 --> 0:37:44.399
<v Speaker 1>that I'm most highly affective people are doing every day

0:37:44.680 --> 0:37:48.400
<v Speaker 1>is quite hard. And so myself and my partner, Pat Dossons,

0:37:48.400 --> 0:37:51.800
<v Speaker 1>who is a Navy seal for nine years serving in

0:37:51.800 --> 0:37:54.800
<v Speaker 1>the military, and we got together and we started working

0:37:54.920 --> 0:37:58.840
<v Speaker 1>with these different scientists on really teaching people these practices.

0:37:58.840 --> 0:38:00.640
<v Speaker 1>And what's so interesting is we worked on this for

0:38:00.680 --> 0:38:03.680
<v Speaker 1>two years and we developed this ten month program where

0:38:03.680 --> 0:38:06.640
<v Speaker 1>every month we teach you one new habit and practice

0:38:06.920 --> 0:38:10.399
<v Speaker 1>and it's completely analog, and it's always done in your

0:38:10.400 --> 0:38:13.960
<v Speaker 1>home alone, and so is what's fascinating is that the

0:38:13.960 --> 0:38:17.080
<v Speaker 1>whole program was built around you getting this box once

0:38:17.120 --> 0:38:19.080
<v Speaker 1>a month, and in the box there's a tool that

0:38:19.120 --> 0:38:21.280
<v Speaker 1>we designed to help you learn the new habit and practice.

0:38:21.400 --> 0:38:23.440
<v Speaker 1>Tell me a little bit about how you how you

0:38:23.520 --> 0:38:25.520
<v Speaker 1>came to what you would focus on and how it

0:38:25.560 --> 0:38:28.040
<v Speaker 1>would work. And I love the idea of picking one

0:38:28.080 --> 0:38:30.560
<v Speaker 1>thing because I feel like, you know, we all create

0:38:30.640 --> 0:38:33.120
<v Speaker 1>this huge list and then it's like we get nothing done,

0:38:33.120 --> 0:38:36.600
<v Speaker 1>and we get nothing. I don't know it's not helpful

0:38:36.640 --> 0:38:40.760
<v Speaker 1>to us. Well, that's exactly what we set out actually

0:38:40.760 --> 0:38:45.000
<v Speaker 1>originally to find twelve things that science could prove would

0:38:45.040 --> 0:38:48.120
<v Speaker 1>have a meaningful effect on your well being. And after

0:38:48.200 --> 0:38:51.000
<v Speaker 1>a year's worth of research with working with scientists from

0:38:51.040 --> 0:38:54.120
<v Speaker 1>Stanford and Harvard, we actually found that there are only

0:38:54.200 --> 0:38:57.600
<v Speaker 1>ten things that science could really back up um and

0:38:57.640 --> 0:38:59.839
<v Speaker 1>so that's why we decided to focus on ten things.

0:39:00.400 --> 0:39:02.799
<v Speaker 1>Why we chose one a month is exactly what you

0:39:02.880 --> 0:39:05.680
<v Speaker 1>just said. There's all this information on how we can

0:39:05.719 --> 0:39:08.840
<v Speaker 1>really take control of our personal well being has been

0:39:08.960 --> 0:39:12.120
<v Speaker 1>out there forever, but the reason why so few people

0:39:12.200 --> 0:39:15.000
<v Speaker 1>actually do it is they're bombarded with all that what

0:39:15.320 --> 0:39:17.440
<v Speaker 1>you know, you hear it in a podcast or you

0:39:17.520 --> 0:39:20.080
<v Speaker 1>hear it by reading a book, and you don't ever

0:39:20.120 --> 0:39:23.600
<v Speaker 1>take the time to actually learn the new practice or habits.

0:39:23.680 --> 0:39:27.160
<v Speaker 1>And that's Blake mccowsky, founder of Tom's, founder of Made

0:39:27.200 --> 0:39:29.239
<v Speaker 1>for and like we said, just someone you want to

0:39:29.280 --> 0:39:31.400
<v Speaker 1>hear in a time like this, and I feel like

0:39:31.480 --> 0:39:33.720
<v Speaker 1>that maybe one are the themes of this show, Carol.

0:39:33.800 --> 0:39:36.440
<v Speaker 1>You know, us sort of going back our findings of

0:39:36.520 --> 0:39:39.040
<v Speaker 1>people who give us some sort of comfort, but maybe

0:39:39.120 --> 0:39:42.720
<v Speaker 1>more importantly, some perspective at a time like this, because

0:39:42.800 --> 0:39:44.480
<v Speaker 1>at the end of the day, we are going to

0:39:44.560 --> 0:39:47.840
<v Speaker 1>get through this. We're making our way, and the question becomes,

0:39:48.000 --> 0:39:49.600
<v Speaker 1>what are we gonna do that's gonna be different? And

0:39:49.600 --> 0:39:51.640
<v Speaker 1>I've got to say I love some of the initiatives

0:39:51.640 --> 0:39:53.480
<v Speaker 1>that are coming out from the private sector. We keep

0:39:53.480 --> 0:39:55.359
<v Speaker 1>hearing from them from so many of our different guests

0:39:55.400 --> 0:39:57.240
<v Speaker 1>about what they are doing. Not only are they running

0:39:57.239 --> 0:39:59.279
<v Speaker 1>their companies, taking care of their employees, taking care of

0:39:59.280 --> 0:40:01.680
<v Speaker 1>their own family, but they're thinking about how do we

0:40:01.719 --> 0:40:04.480
<v Speaker 1>help the greater society that's impacted by the virus. That's

0:40:04.480 --> 0:40:07.160
<v Speaker 1>exactly what we got from Blake. You're listening to Bloomberg

0:40:07.200 --> 0:40:09.719
<v Speaker 1>Business Week. Coming up, Bloomberg Sara Fryer on our new

0:40:09.760 --> 0:40:12.520
<v Speaker 1>book It's called No Filter, The Inside Story of Instagram.

0:40:12.560 --> 0:40:15.439
<v Speaker 1>There are so many juicy tippets in this one. This

0:40:15.640 --> 0:40:22.160
<v Speaker 1>is your quarantine read for sure. This is Bloomberg. You're

0:40:22.200 --> 0:40:25.760
<v Speaker 1>listening to Bloomberg Business Week with Carol Masser and Jason

0:40:25.880 --> 0:40:28.799
<v Speaker 1>Kelly from Bloomberg Radio. Today we'll bring you some of

0:40:28.800 --> 0:40:31.960
<v Speaker 1>the most important and informative conversations we've had on our

0:40:32.040 --> 0:40:35.279
<v Speaker 1>daily radio show this week. Bloomberg Business Week every day

0:40:35.320 --> 0:40:38.640
<v Speaker 1>two to six pm Wall Street Time all about the coronavirus.

0:40:38.760 --> 0:40:41.960
<v Speaker 1>Of course, these were conversations that we had in real time.

0:40:42.040 --> 0:40:44.360
<v Speaker 1>To keep that in mind as you're listening. Well, we

0:40:44.400 --> 0:40:47.520
<v Speaker 1>spoke with Bloomberg News technology reporters Sarah Fryer. We've been

0:40:47.560 --> 0:40:50.399
<v Speaker 1>following her work on her new book. It came out

0:40:50.440 --> 0:40:53.520
<v Speaker 1>this week. It's all about Instagram, and it's called No Filter,

0:40:53.600 --> 0:40:55.600
<v Speaker 1>The Inside Story of Instagram, and we caught up with

0:40:55.600 --> 0:40:58.640
<v Speaker 1>her to talk about the process, what she wrote about,

0:40:58.680 --> 0:41:01.400
<v Speaker 1>what inspired her, and some of the interesting stories that

0:41:01.480 --> 0:41:03.960
<v Speaker 1>she revealed in doing her reporting. I feel good that

0:41:04.040 --> 0:41:07.120
<v Speaker 1>this story is finally out. I think the Instagram story

0:41:07.239 --> 0:41:11.400
<v Speaker 1>is one of the most unknown stories in business. I

0:41:11.520 --> 0:41:14.319
<v Speaker 1>learned so much in the process of reporting it out

0:41:14.400 --> 0:41:17.200
<v Speaker 1>that I'm excited to people to hear. So what did

0:41:17.200 --> 0:41:22.040
<v Speaker 1>you learn? So? I learned, uh, the tactics that Instagram

0:41:22.320 --> 0:41:29.360
<v Speaker 1>had for building its tremendous cultural impact and working within Facebook.

0:41:29.400 --> 0:41:33.800
<v Speaker 1>Instagram was acquired by Facebook in and and as business reporters,

0:41:33.920 --> 0:41:36.439
<v Speaker 1>we generally kind of just let the story end there

0:41:36.560 --> 0:41:40.600
<v Speaker 1>with a nice victory um. But the story really began there,

0:41:40.760 --> 0:41:43.400
<v Speaker 1>in my opinion, and you know, the bulk of my

0:41:43.480 --> 0:41:46.600
<v Speaker 1>book happens after the founders are working within Facebook and

0:41:46.880 --> 0:41:51.600
<v Speaker 1>trying to grow their product while grappling with Facebook's move

0:41:51.719 --> 0:41:54.840
<v Speaker 1>fast and break things mentality, and trying to build its

0:41:54.840 --> 0:41:59.440
<v Speaker 1>its cultural cachet, comporting with celebrities, and trying to determine

0:41:59.480 --> 0:42:03.799
<v Speaker 1>what should become popular in shaping our behavior. So, Sarah,

0:42:03.840 --> 0:42:05.840
<v Speaker 1>I feel like, in a story like this, and in

0:42:05.880 --> 0:42:10.719
<v Speaker 1>a narrative that's so sort of complicated and multifaceted and

0:42:10.800 --> 0:42:13.719
<v Speaker 1>has so many big characters in it, there must have

0:42:13.760 --> 0:42:16.560
<v Speaker 1>been some conversations that you had over the course of

0:42:16.600 --> 0:42:20.879
<v Speaker 1>this book where you thought, Okay, so this things start

0:42:20.960 --> 0:42:23.840
<v Speaker 1>sort of clicking into into place here. What were some

0:42:23.920 --> 0:42:28.200
<v Speaker 1>of those key conversations. I really I had a bunch

0:42:28.200 --> 0:42:31.920
<v Speaker 1>of conversations with with people with employees who had worked

0:42:31.960 --> 0:42:36.680
<v Speaker 1>on at the end of the founder's tenure at Facebook,

0:42:37.280 --> 0:42:44.000
<v Speaker 1>the analytics of growth, determinations about how Facebook would be

0:42:44.040 --> 0:42:48.640
<v Speaker 1>cannibalized by Instagrams continuing success, and I was just, you know,

0:42:48.719 --> 0:42:52.840
<v Speaker 1>before that was public, I was quite shocked that Facebook

0:42:52.840 --> 0:42:56.200
<v Speaker 1>would feel threatened by instagram success because in my mind,

0:42:56.920 --> 0:42:59.840
<v Speaker 1>Instagram was the future of Facebook, Like, this was the

0:43:00.000 --> 0:43:02.160
<v Speaker 1>company and this is the product that was really going

0:43:02.239 --> 0:43:07.480
<v Speaker 1>to be the solution to the negative feelings that that public,

0:43:07.600 --> 0:43:10.400
<v Speaker 1>the public had and regulators had about Facebook, and so

0:43:10.440 --> 0:43:12.920
<v Speaker 1>the fact that they were willing to sacrifice them with

0:43:13.040 --> 0:43:17.000
<v Speaker 1>instagram success in order to hold on to Facebook's dominance

0:43:17.120 --> 0:43:19.399
<v Speaker 1>was really surprising to me. And the other the other

0:43:19.400 --> 0:43:22.959
<v Speaker 1>conversations that were quite um surprising to me were with

0:43:23.680 --> 0:43:28.600
<v Speaker 1>the people on the partnerships and community teams that Instagram.

0:43:28.680 --> 0:43:31.240
<v Speaker 1>When we think about Facebook and Twitter, I mean those

0:43:31.640 --> 0:43:34.040
<v Speaker 1>So I really tried to be utual. They don't try

0:43:34.080 --> 0:43:37.680
<v Speaker 1>to get too involved in what becomes popular. Who wins

0:43:37.719 --> 0:43:41.319
<v Speaker 1>and who loses on Facebook is not really their concerns, um.

0:43:41.400 --> 0:43:44.120
<v Speaker 1>But Instagram has already always had and I didn't realize

0:43:44.120 --> 0:43:47.759
<v Speaker 1>that they all always had the editorial strategy for Instagram,

0:43:47.760 --> 0:43:52.040
<v Speaker 1>promoting certain people, making certain people famous, deciding um, what

0:43:52.200 --> 0:43:55.600
<v Speaker 1>celebrities to listen to and cater to, even in the

0:43:55.680 --> 0:43:58.600
<v Speaker 1>design of their products. And that was really eye opening

0:43:58.680 --> 0:44:02.960
<v Speaker 1>for me because considering how much Instagram has changed not

0:44:03.120 --> 0:44:05.799
<v Speaker 1>just our behavior on our phones, but the way that

0:44:05.840 --> 0:44:10.239
<v Speaker 1>we operate in society and what we consider relevant and

0:44:10.280 --> 0:44:14.080
<v Speaker 1>what we consider interesting. Um, it was really uh fascinating

0:44:14.200 --> 0:44:17.080
<v Speaker 1>to see how they picked the scales of of who

0:44:17.160 --> 0:44:19.839
<v Speaker 1>want and loss on their platforms well, and not just what,

0:44:19.920 --> 0:44:23.160
<v Speaker 1>but who right like, who we consider interesting, and who

0:44:23.200 --> 0:44:27.600
<v Speaker 1>we consider relevant. I think has largely been defined by Instagram.

0:44:27.680 --> 0:44:32.880
<v Speaker 1>Sarah absolutely, and and there's the direct editorial decisions that

0:44:32.920 --> 0:44:36.560
<v Speaker 1>they've made that at Instagram. Account on Instagram has more

0:44:36.680 --> 0:44:41.600
<v Speaker 1>followers than any Kardashian, for example, and they constantly put

0:44:42.239 --> 0:44:45.760
<v Speaker 1>accounts on there that get boosted and become famous because

0:44:45.760 --> 0:44:49.960
<v Speaker 1>of their involvement on the On the broader scale, the

0:44:50.000 --> 0:44:53.400
<v Speaker 1>way that Instagram has been designed has dramatically shaped our

0:44:53.680 --> 0:44:57.520
<v Speaker 1>our society because there's no re sharing of posts on Instagram.

0:44:57.840 --> 0:45:01.120
<v Speaker 1>Everything that is in your feet is something you have created,

0:45:01.840 --> 0:45:05.400
<v Speaker 1>which makes it the perfect personal branding tool in this

0:45:05.520 --> 0:45:09.759
<v Speaker 1>economic engine of of marketing, which you know, we know

0:45:09.840 --> 0:45:12.880
<v Speaker 1>them as influencers, the people who get paid to post

0:45:12.960 --> 0:45:16.759
<v Speaker 1>about what products are using and what they like, and

0:45:16.840 --> 0:45:19.760
<v Speaker 1>even just regular people who are using Instagram to build

0:45:20.360 --> 0:45:23.160
<v Speaker 1>the version of themselves that they want people to know.

0:45:23.360 --> 0:45:26.200
<v Speaker 1>That's Bloomberg Surifier. She writes on the technology space for

0:45:26.280 --> 0:45:29.120
<v Speaker 1>us here at Bloomberg News. And she's been really busy

0:45:29.200 --> 0:45:31.919
<v Speaker 1>over the last past year or so, and she's got

0:45:31.920 --> 0:45:33.920
<v Speaker 1>her new book out. It came out this week. It's

0:45:33.920 --> 0:45:36.080
<v Speaker 1>called No Filter, The Inside Story of Instagram, and I

0:45:36.120 --> 0:45:38.600
<v Speaker 1>love what you keep saying, Jason. It's a great read

0:45:38.600 --> 0:45:41.840
<v Speaker 1>while we're all sheltering at home right now. Absolutely, and

0:45:41.880 --> 0:45:45.399
<v Speaker 1>social media never been more important to many of us,

0:45:45.480 --> 0:45:48.600
<v Speaker 1>and Instagram this really is. You know, people away say, oh,

0:45:48.600 --> 0:45:50.640
<v Speaker 1>this is the inside story. This really is the inside

0:45:50.640 --> 0:45:53.279
<v Speaker 1>story in a lot of ways, because it's not just

0:45:53.400 --> 0:45:57.840
<v Speaker 1>about the founding. It's maybe more importantly what happened after

0:45:58.280 --> 0:46:02.960
<v Speaker 1>Instagram got bought by Ace Book, because it became even

0:46:03.080 --> 0:46:06.880
<v Speaker 1>more of a juggernaut. It completely upended that company and

0:46:06.920 --> 0:46:09.720
<v Speaker 1>really the way we think about social media. You're listening

0:46:09.719 --> 0:46:13.319
<v Speaker 1>to Bloomberg Business Week. Coming up Trek Bicycle president John Burke.

0:46:13.400 --> 0:46:17.680
<v Speaker 1>He talks about staying fit, keeping your supply chain in place,

0:46:17.760 --> 0:46:22.359
<v Speaker 1>taking care of employees, and even has some advice around politics. Yeah,

0:46:22.360 --> 0:46:29.360
<v Speaker 1>it's all that's saving America. This is Bloomberg. You're listening

0:46:29.400 --> 0:46:32.960
<v Speaker 1>to Bloomberg Business Week with Carol Masser and Jason Kelly

0:46:33.200 --> 0:46:35.399
<v Speaker 1>from Bloomberg Radio. We're bringing you some of the most

0:46:35.440 --> 0:46:38.120
<v Speaker 1>important and informative conversations we had throughout the week on

0:46:38.160 --> 0:46:40.720
<v Speaker 1>our daily radio show. So much going on once again

0:46:40.880 --> 0:46:43.600
<v Speaker 1>this week. Of course, all of it relating back to

0:46:43.640 --> 0:46:46.680
<v Speaker 1>the virus, and all of it happening in real time, Jason,

0:46:46.719 --> 0:46:49.439
<v Speaker 1>as the news just kept on coming. That's absolutely true.

0:46:49.480 --> 0:46:51.399
<v Speaker 1>So we're happy to catch up with John Burke. He's

0:46:51.400 --> 0:46:54.239
<v Speaker 1>the president over at Trek Bikes. Obviously, we talked to

0:46:54.280 --> 0:46:56.600
<v Speaker 1>him about staying fit in quarantine, what he's doing for

0:46:56.640 --> 0:46:59.839
<v Speaker 1>his employees, what he's hearing from customers. But amid all

0:46:59.840 --> 0:47:02.839
<v Speaker 1>the US he's thinking some big thoughts about politics. He's

0:47:02.880 --> 0:47:07.080
<v Speaker 1>got a new book, Sixteen Simple Solutions to Save America.

0:47:07.680 --> 0:47:09.960
<v Speaker 1>I've been at Trek for thirty six years now, and

0:47:10.000 --> 0:47:13.400
<v Speaker 1>I've seen a lot of different things, and I've never

0:47:13.440 --> 0:47:16.960
<v Speaker 1>seen anything with the impact of the virus. I mean,

0:47:17.239 --> 0:47:21.359
<v Speaker 1>these are un precedented times, and so as a as

0:47:21.400 --> 0:47:24.000
<v Speaker 1>a company, one of the things we're really focused on

0:47:24.040 --> 0:47:27.640
<v Speaker 1>our customers. We've got five thousand small businesses around the

0:47:27.680 --> 0:47:30.680
<v Speaker 1>globe and we're trying to figure out everything we can

0:47:30.719 --> 0:47:34.839
<v Speaker 1>do to help those customers survive and help them get

0:47:34.880 --> 0:47:40.239
<v Speaker 1>through this crisis. These are your retailers, These are retailers. Well,

0:47:40.239 --> 0:47:42.200
<v Speaker 1>tell us about some of the things that you've had

0:47:42.239 --> 0:47:43.759
<v Speaker 1>to you know, some of the stories that you're hearing

0:47:43.800 --> 0:47:45.719
<v Speaker 1>from them some of the steps that you've had to

0:47:45.760 --> 0:47:49.719
<v Speaker 1>do to help them get through this, you know, I

0:47:49.760 --> 0:47:52.640
<v Speaker 1>mean it's a mixed bag. I mean some you know.

0:47:52.680 --> 0:47:55.080
<v Speaker 1>One of the things that's good about being in the

0:47:55.080 --> 0:47:59.480
<v Speaker 1>bike business right now is bikes are good for social distancing,

0:47:59.520 --> 0:48:02.200
<v Speaker 1>they're good for the environment, they're good for people's health.

0:48:02.760 --> 0:48:05.600
<v Speaker 1>And you're seeing a lot of people riding bikes, not

0:48:05.760 --> 0:48:08.719
<v Speaker 1>just in certain cities in the US, but all over

0:48:08.760 --> 0:48:12.040
<v Speaker 1>the US and all over the world. So there's actually,

0:48:12.120 --> 0:48:14.600
<v Speaker 1>believe it or not, a mini bike boom going on

0:48:14.800 --> 0:48:19.000
<v Speaker 1>in certain markets. In other markets, they're just closed. So

0:48:19.040 --> 0:48:21.040
<v Speaker 1>we're having to deal with the mixed bag. But one

0:48:21.040 --> 0:48:23.479
<v Speaker 1>of the things we're doing is an example, is we're

0:48:23.480 --> 0:48:26.239
<v Speaker 1>putting out a whole bunch of information as to how

0:48:26.320 --> 0:48:31.560
<v Speaker 1>bicycles can run a safe play with both their employees

0:48:31.760 --> 0:48:35.160
<v Speaker 1>and their customers. We're also helping people out with how

0:48:35.200 --> 0:48:38.160
<v Speaker 1>can you help getting government assistance? Here, we set up

0:48:38.160 --> 0:48:41.359
<v Speaker 1>a hotline within the business here. The other thing we're

0:48:41.400 --> 0:48:44.360
<v Speaker 1>doing is, you know, we send out content on here's

0:48:44.400 --> 0:48:47.080
<v Speaker 1>six ways that you can make it through the crisis.

0:48:47.520 --> 0:48:51.760
<v Speaker 1>We're doing everything we can to help those retailers manage

0:48:51.800 --> 0:48:55.200
<v Speaker 1>their businesses, and so John tell us about what this

0:48:55.360 --> 0:48:58.440
<v Speaker 1>outbreak is like in how this virus is affecting your

0:48:58.480 --> 0:49:02.760
<v Speaker 1>local community and that means in terms of you taking

0:49:02.800 --> 0:49:08.719
<v Speaker 1>action for your employees. Well, you know, as as soon

0:49:08.760 --> 0:49:11.759
<v Speaker 1>as the virus broke, we we got you know, the

0:49:11.840 --> 0:49:14.960
<v Speaker 1>senior staff together here and we said what are priorities

0:49:15.719 --> 0:49:18.840
<v Speaker 1>And we came up with six six priorities and number

0:49:18.840 --> 0:49:22.600
<v Speaker 1>one was this safety for our employees and our customers.

0:49:22.840 --> 0:49:27.319
<v Speaker 1>And that's something we're super serious about. So we're having

0:49:27.360 --> 0:49:31.080
<v Speaker 1>everybody worked from home. We have a small manufacturing group

0:49:31.200 --> 0:49:34.880
<v Speaker 1>that works at the office. Um, I'm still working at

0:49:34.920 --> 0:49:37.839
<v Speaker 1>the office just because I like being here. And when

0:49:37.840 --> 0:49:39.960
<v Speaker 1>you come in, you get your temperature taken, you get

0:49:40.040 --> 0:49:42.480
<v Speaker 1>asked a bunch of questions. But we're doing everything we

0:49:42.520 --> 0:49:45.880
<v Speaker 1>can on a safety side here and we're doing everything

0:49:45.880 --> 0:49:49.240
<v Speaker 1>we can to make sure employees are in a good space.

0:49:49.680 --> 0:49:52.480
<v Speaker 1>I mean, I'm just curious what your perspective is too,

0:49:52.520 --> 0:49:54.560
<v Speaker 1>as you look at what's going on on the coast,

0:49:54.560 --> 0:49:56.919
<v Speaker 1>whether it's West coast you know, or the East coast.

0:49:56.960 --> 0:50:00.120
<v Speaker 1>Certainly big markets for you guys, Um, you know, at

0:50:00.200 --> 0:50:04.759
<v Speaker 1>the magnitude of cases and shutdown, are you anticipating you know,

0:50:04.880 --> 0:50:07.640
<v Speaker 1>something along those levels, or I'm just curious how you

0:50:07.680 --> 0:50:11.560
<v Speaker 1>see it. Well, you know, we you know, you take

0:50:11.560 --> 0:50:14.120
<v Speaker 1>a look Michigan for example, I mean, our business in

0:50:14.160 --> 0:50:17.960
<v Speaker 1>Michigan is down. And if you take a look at

0:50:17.960 --> 0:50:21.040
<v Speaker 1>the bike business, April is Christmas and the bike business,

0:50:21.040 --> 0:50:23.640
<v Speaker 1>and you're taking a look at big markets for a

0:50:23.760 --> 0:50:26.560
<v Speaker 1>trek that are just shut down. And if you go

0:50:26.600 --> 0:50:31.400
<v Speaker 1>to Europe, you're looking at you know, a shutdown. But um,

0:50:31.440 --> 0:50:34.160
<v Speaker 1>you know, thankfully there's you know a few other positive

0:50:34.200 --> 0:50:37.560
<v Speaker 1>things going on just because of the popularity of the bike.

0:50:37.719 --> 0:50:41.200
<v Speaker 1>And we believe my whole message to the team here

0:50:41.480 --> 0:50:43.719
<v Speaker 1>is we're going to use this as our finest hour.

0:50:44.280 --> 0:50:48.200
<v Speaker 1>We are rethinking everything about the business. It's a whole

0:50:48.239 --> 0:50:51.040
<v Speaker 1>new world and when we get on the other side

0:50:51.040 --> 0:50:52.920
<v Speaker 1>of this, we're going to be stronger than we've ever

0:50:53.000 --> 0:50:56.680
<v Speaker 1>been before. That's what we're focused on. That's so interesting.

0:50:56.719 --> 0:50:58.799
<v Speaker 1>So tell us give us an example of something that

0:50:58.800 --> 0:51:01.160
<v Speaker 1>that you're rethinking. Are we talking supply chain, are we

0:51:01.280 --> 0:51:05.200
<v Speaker 1>talking sort of retail relationships, like maybe all of the above, Like,

0:51:05.280 --> 0:51:07.839
<v Speaker 1>give us an example of something there. You know, we're

0:51:07.840 --> 0:51:10.160
<v Speaker 1>talking everything, but I'll take you to one place which

0:51:10.200 --> 0:51:13.640
<v Speaker 1>is just digital. Um. Most of our bikes are sold

0:51:13.680 --> 0:51:16.400
<v Speaker 1>through retailers, and people walk into a store and they

0:51:16.440 --> 0:51:18.960
<v Speaker 1>buy the store. Well, in this world, a lot of

0:51:18.960 --> 0:51:22.799
<v Speaker 1>people home delivery, So our whole website has changed to

0:51:23.200 --> 0:51:25.640
<v Speaker 1>you know, you can get on the website, you can

0:51:25.840 --> 0:51:28.239
<v Speaker 1>buy the bike, you can get that bike delivered at

0:51:28.280 --> 0:51:31.799
<v Speaker 1>your house. Um. That might sound like an easy thing,

0:51:31.880 --> 0:51:33.880
<v Speaker 1>but to pull that off, I think we pulled that

0:51:33.920 --> 0:51:36.919
<v Speaker 1>off in less than a week. We're pulling it off

0:51:37.280 --> 0:51:40.799
<v Speaker 1>really well. And it's all those sorts of things that

0:51:40.920 --> 0:51:44.880
<v Speaker 1>we're doing, whether it's working with the customer on the website,

0:51:45.000 --> 0:51:48.480
<v Speaker 1>our supply chain, the way we're dealing with marketing, where

0:51:48.480 --> 0:51:52.399
<v Speaker 1>our sales people are focused. Um, this is a new

0:51:52.480 --> 0:51:56.480
<v Speaker 1>world and uh, we're adapting to it. So, John, tell

0:51:56.560 --> 0:51:58.880
<v Speaker 1>us a little bit about this book that you wrote,

0:51:58.920 --> 0:52:03.440
<v Speaker 1>Sixteen Simple Solutions is to Save America. Um. Timely, uh

0:52:03.480 --> 0:52:06.040
<v Speaker 1>and thoughtful considering it is an election year and I

0:52:06.080 --> 0:52:09.360
<v Speaker 1>do feel like right now we are seeing some leaders

0:52:09.360 --> 0:52:13.440
<v Speaker 1>step up to the plate and some really disappoint You know,

0:52:13.520 --> 0:52:17.440
<v Speaker 1>after the two thousand and sixteen election, I said to myself,

0:52:17.480 --> 0:52:20.719
<v Speaker 1>I was really kind of disappointed with the whole political process,

0:52:21.480 --> 0:52:24.520
<v Speaker 1>and I said, if no one runs for the presidency

0:52:24.840 --> 0:52:28.120
<v Speaker 1>who is competent or who has a plan, that I

0:52:28.320 --> 0:52:31.080
<v Speaker 1>do it myself. And so I spent the last two

0:52:31.160 --> 0:52:33.920
<v Speaker 1>years of writing a book which would be my plan

0:52:34.040 --> 0:52:36.600
<v Speaker 1>for the American people. And I got to the end

0:52:36.640 --> 0:52:39.680
<v Speaker 1>and I decided not to run. But I decided, you

0:52:39.719 --> 0:52:42.279
<v Speaker 1>know what, this is a really good plan, and I'm

0:52:42.280 --> 0:52:45.160
<v Speaker 1>going to share it with the American people. In the

0:52:45.239 --> 0:52:50.440
<v Speaker 1>first chapter, and there's sixteen on sixteen nonpartisan solutions to

0:52:50.520 --> 0:52:55.760
<v Speaker 1>save America. The first chapter is demand a high performance government.

0:52:56.239 --> 0:53:00.400
<v Speaker 1>And I think we um. I think we deserve better

0:53:00.560 --> 0:53:02.920
<v Speaker 1>as a people. And I think COVID nineteen is a

0:53:02.920 --> 0:53:08.280
<v Speaker 1>perfect example of good government matters. And I think we've

0:53:08.320 --> 0:53:12.360
<v Speaker 1>forgotten that as a people. And right now we're paying

0:53:12.400 --> 0:53:15.840
<v Speaker 1>the price for poor leadership, and we're paying the price

0:53:15.960 --> 0:53:19.560
<v Speaker 1>for poor government. And what have you seen is this

0:53:19.600 --> 0:53:22.080
<v Speaker 1>has has played out because we've been talking about this

0:53:22.239 --> 0:53:25.640
<v Speaker 1>a ton, uh John, as you can imagine, especially sort

0:53:25.680 --> 0:53:27.319
<v Speaker 1>of sitting here where we are in the Tri state

0:53:27.400 --> 0:53:31.160
<v Speaker 1>area and seeing mayors and governors, you know, candidly regardless

0:53:31.200 --> 0:53:33.640
<v Speaker 1>of your politics, sort of step to the step to

0:53:33.680 --> 0:53:37.200
<v Speaker 1>the front. I mean this unprecedented. I think by all accounts.

0:53:37.200 --> 0:53:39.719
<v Speaker 1>You know, even conference call that Weed saw earlier, It

0:53:39.800 --> 0:53:42.920
<v Speaker 1>really you know, brings that to mind, Carol, and similar

0:53:42.960 --> 0:53:45.280
<v Speaker 1>things going on on the West coast too. And I'm

0:53:45.320 --> 0:53:49.279
<v Speaker 1>guessing around you as as well, John, Um, what have

0:53:49.480 --> 0:53:52.640
<v Speaker 1>you what have you learned about leadership or what are

0:53:52.719 --> 0:53:55.440
<v Speaker 1>some of the things that you've seen that dovetail with

0:53:55.480 --> 0:53:59.640
<v Speaker 1>what you're writing about. Yeah, I think a key here is,

0:54:00.120 --> 0:54:04.879
<v Speaker 1>you know, Jim Collins, great business author, defines a level

0:54:04.920 --> 0:54:06.759
<v Speaker 1>of five leader and he says it's a it's a

0:54:06.800 --> 0:54:11.960
<v Speaker 1>combination of will and humility. And humility is putting the

0:54:12.000 --> 0:54:16.279
<v Speaker 1>team first and not putting yourself first. And humility is

0:54:16.320 --> 0:54:18.799
<v Speaker 1>being a learn it all, not a know it all.

0:54:19.320 --> 0:54:23.600
<v Speaker 1>And I think the problem we have with this administration

0:54:24.280 --> 0:54:28.359
<v Speaker 1>is we have just where they know it all. And

0:54:28.560 --> 0:54:33.280
<v Speaker 1>if you take a look January, the first case of

0:54:33.560 --> 0:54:36.719
<v Speaker 1>coronavirus happened in South Korea, and it happened in the

0:54:36.800 --> 0:54:40.440
<v Speaker 1>United States on exactly the same day. If you take

0:54:40.480 --> 0:54:42.279
<v Speaker 1>a look at where we are now, if you take

0:54:42.320 --> 0:54:45.040
<v Speaker 1>a look at South Korea, they've had less than two deaths.

0:54:45.520 --> 0:54:49.280
<v Speaker 1>In the United States, it's over ten thousand. Our country

0:54:49.360 --> 0:54:53.640
<v Speaker 1>is shut down. There's is not and worth spending two

0:54:53.719 --> 0:54:58.719
<v Speaker 1>trillion dollars in the first group of funding to try

0:54:58.719 --> 0:55:02.400
<v Speaker 1>and get our economy back. That's the price of poor

0:55:02.480 --> 0:55:07.160
<v Speaker 1>government is we missed this thing at the start. Even

0:55:07.200 --> 0:55:10.640
<v Speaker 1>though you had people like Bill Gates, you had people

0:55:10.640 --> 0:55:14.359
<v Speaker 1>like George W. Bush, you had Barack Obama, you had

0:55:14.440 --> 0:55:18.480
<v Speaker 1>people talking about the potential of a pandemic, and for

0:55:18.719 --> 0:55:23.799
<v Speaker 1>sure you had the CIA, you had other intelligence agencies

0:55:23.840 --> 0:55:28.680
<v Speaker 1>telling the White House this is what could happen in January,

0:55:29.000 --> 0:55:32.200
<v Speaker 1>and it was ignored. And that's Trek Bike's president, John

0:55:32.280 --> 0:55:36.080
<v Speaker 1>Burke joining us from Wisconsin talking about his book Carol,

0:55:36.120 --> 0:55:38.560
<v Speaker 1>which was fascinating. I mean, he really goes deep on

0:55:38.640 --> 0:55:41.600
<v Speaker 1>what he thinks needs to be done. It's not his

0:55:41.719 --> 0:55:43.560
<v Speaker 1>first book. He wrote a book about his dad. We

0:55:43.600 --> 0:55:47.040
<v Speaker 1>had talked about that with him last year. Um, and

0:55:47.239 --> 0:55:50.480
<v Speaker 1>he's a businessperson. He's dealing with this as a manager.

0:55:50.520 --> 0:55:52.360
<v Speaker 1>I feel like he's one of those modern business people

0:55:52.400 --> 0:55:55.080
<v Speaker 1>because he thinks about his company, obviously, but he thinks

0:55:55.120 --> 0:55:58.040
<v Speaker 1>about his family has been so involved in the truck

0:55:58.080 --> 0:56:01.799
<v Speaker 1>bicycle business. It's multigenerational. But he also thinks about his employees.

0:56:02.000 --> 0:56:04.680
<v Speaker 1>They have a very distinct culture. We've read the book

0:56:04.719 --> 0:56:07.520
<v Speaker 1>about the culture of that company, and I think he's

0:56:07.520 --> 0:56:10.960
<v Speaker 1>trying to apply some of those softer, more thoughtful ideas

0:56:10.960 --> 0:56:12.600
<v Speaker 1>in terms of what he does for his business to

0:56:12.719 --> 0:56:15.000
<v Speaker 1>the broader society at large. And that's why I love

0:56:15.080 --> 0:56:17.000
<v Speaker 1>catching up with him. And that wraps up the weekend

0:56:17.120 --> 0:56:19.720
<v Speaker 1>edition of Bloomberg Business Week from Bloomberg Radio. But before

0:56:19.719 --> 0:56:21.279
<v Speaker 1>we go, a couple of stories you want to tell

0:56:21.280 --> 0:56:23.799
<v Speaker 1>you about that you can find at Bloomberg dot com

0:56:23.880 --> 0:56:26.760
<v Speaker 1>online and on the Bloomberg terminal. One is about virtual

0:56:26.840 --> 0:56:30.080
<v Speaker 1>Zoom nightclubs people are paying Jason real money to get

0:56:30.080 --> 0:56:32.960
<v Speaker 1>into them. It's in the Pursuit section this week. Yeah,

0:56:33.000 --> 0:56:35.200
<v Speaker 1>I'm headed to a club right after this, right after

0:56:35.280 --> 0:56:37.120
<v Speaker 1>we're done, I'm going to get all doll that I'm

0:56:37.160 --> 0:56:41.080
<v Speaker 1>not I'm not gonna do. Also, the cover story, Wow,

0:56:42.120 --> 0:56:47.760
<v Speaker 1>what an amazing and deeply reported story about Carnival Cruise Lines,

0:56:48.200 --> 0:56:52.040
<v Speaker 1>its role in the coronavirus, its reaction maybe lack thereof,

0:56:52.520 --> 0:56:55.720
<v Speaker 1>and everything that was happening on the boats and back

0:56:55.840 --> 0:56:58.200
<v Speaker 1>at headquarters. Well, it's all about what it knew when

0:56:58.200 --> 0:57:00.239
<v Speaker 1>it knew it, and what it did or did do

0:57:00.480 --> 0:57:03.640
<v Speaker 1>when it came to the coronavirus. So a really detailed

0:57:03.640 --> 0:57:05.920
<v Speaker 1>story and it's a must read. Thanks so much for

0:57:06.000 --> 0:57:08.680
<v Speaker 1>joining us. Everybody, have a safe weekend. I'm Carol Masser

0:57:08.880 --> 0:57:10.759
<v Speaker 1>and I'm Jason Kelly. Be sure to tune into us

0:57:10.800 --> 0:57:14.440
<v Speaker 1>every day. Are Bloomberg Business Week radio show Monday through Friday,

0:57:14.480 --> 0:57:17.240
<v Speaker 1>starting at two pm time, And if you can't catch

0:57:17.320 --> 0:57:20.240
<v Speaker 1>us live, we'll get our daily podcast wherever you download

0:57:20.280 --> 0:57:23.280
<v Speaker 1>your podcast. You can also watch our show live on YouTube.

0:57:23.320 --> 0:57:25.560
<v Speaker 1>Just search for Bloomberg Global News. You can get this

0:57:25.600 --> 0:57:28.360
<v Speaker 1>week's edition of the magazine. It's on newsstands now, and

0:57:28.360 --> 0:57:30.920
<v Speaker 1>we'll be back right here next week at the same time.

0:57:31.160 --> 0:57:32.320
<v Speaker 1>This is Bloomberg