1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners alike. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation Live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,960 Speaker 1: zero nine nine zero zero. That's a five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,440 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,320 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your engines. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:49,000 Speaker 1: and ready to take your call. 15 00:00:49,560 --> 00:00:52,559 Speaker 2: If you were having pizza Knight in America like so 16 00:00:52,640 --> 00:00:55,360 Speaker 2: many last night, and sitting around saying, hey, how is 17 00:00:55,360 --> 00:00:57,720 Speaker 2: your week, and everybody's oh, I did this and I 18 00:00:57,720 --> 00:00:58,920 Speaker 2: did that. If you asked me, you know what I 19 00:00:58,920 --> 00:01:03,360 Speaker 2: would answer. I would answer one word because it was 20 00:01:03,400 --> 00:01:07,280 Speaker 2: one of those weeks. I think this is an appropriate 21 00:01:07,319 --> 00:01:09,760 Speaker 2: story for a radio show about cars, because it's also 22 00:01:09,840 --> 00:01:11,800 Speaker 2: about what goes on in the repair shop. And you 23 00:01:11,920 --> 00:01:14,120 Speaker 2: need to know that a lot of what goes on 24 00:01:14,160 --> 00:01:17,480 Speaker 2: in a repair shop isn't necessarily the problems of fixing 25 00:01:17,520 --> 00:01:20,600 Speaker 2: the cars. It's the problems of running the shop. It's 26 00:01:20,880 --> 00:01:23,080 Speaker 2: the front office stuff and the things that go on 27 00:01:23,200 --> 00:01:28,560 Speaker 2: behind the scenes in the front office. My front office 28 00:01:29,240 --> 00:01:34,119 Speaker 2: went nuts on Wednesday. I had ordered checks from QuickBooks, 29 00:01:34,120 --> 00:01:35,520 Speaker 2: and I'm going to mention names and you know what 30 00:01:35,560 --> 00:01:37,720 Speaker 2: I'm going to tell you. Yeah, Okay, all the companies 31 00:01:37,720 --> 00:01:39,479 Speaker 2: that I mentioned are free to come on the show 32 00:01:39,480 --> 00:01:41,200 Speaker 2: and tell me their side of it and tell you 33 00:01:41,240 --> 00:01:43,640 Speaker 2: their side of it, because I think they were all 34 00:01:43,760 --> 00:01:47,400 Speaker 2: very badly run. I ordered checks from QuickBooks. We use 35 00:01:47,440 --> 00:01:50,280 Speaker 2: QuickBooks to help run the shop and write checks, and 36 00:01:50,320 --> 00:01:53,040 Speaker 2: we order checks from them the week prior. The checks 37 00:01:53,120 --> 00:01:56,960 Speaker 2: showed up on Tuesday. They were actually a day late, 38 00:01:57,040 --> 00:01:58,560 Speaker 2: not a crisis. We were ready for that. We had 39 00:01:58,560 --> 00:02:00,760 Speaker 2: a couple extra checks. Well like we were running out 40 00:02:00,760 --> 00:02:02,320 Speaker 2: of checks. We just got to the point where we 41 00:02:02,400 --> 00:02:05,960 Speaker 2: needed three order checks. The box didn't show up on Monday. 42 00:02:06,000 --> 00:02:08,720 Speaker 2: The box showed up on Tuesday, and what caught my 43 00:02:08,880 --> 00:02:12,320 Speaker 2: attention was FedEx another company that's welcome to come on 44 00:02:12,320 --> 00:02:14,120 Speaker 2: the show, because I think there were a bunch of dopes, 45 00:02:14,960 --> 00:02:17,959 Speaker 2: all right. They You ever noticed you put a shipping 46 00:02:18,040 --> 00:02:20,400 Speaker 2: label on a cardboard box, and you you know, you 47 00:02:21,040 --> 00:02:24,079 Speaker 2: stick the label to the box and ship the box. Well, 48 00:02:24,160 --> 00:02:28,800 Speaker 2: the box came the address. The shipping label was still 49 00:02:28,800 --> 00:02:32,040 Speaker 2: attested to the original piece of box cardboard that it 50 00:02:32,160 --> 00:02:35,040 Speaker 2: was attached to, but somebody had taken a razor knife, 51 00:02:35,200 --> 00:02:37,760 Speaker 2: cut it out and scotch taped it, you know, packing 52 00:02:37,800 --> 00:02:40,120 Speaker 2: taped it to the top of a new box, and 53 00:02:40,160 --> 00:02:43,120 Speaker 2: then wrapped about four miles of packing tape around it. 54 00:02:43,120 --> 00:02:45,440 Speaker 2: It looked like something Luke Costello wrapped up for a 55 00:02:45,440 --> 00:02:49,919 Speaker 2: birthday present for Bud Right. And it just caught your 56 00:02:49,960 --> 00:02:53,720 Speaker 2: eye that something's wrong, like this was not how you 57 00:02:53,760 --> 00:02:56,160 Speaker 2: would think it would come out of a check printing 58 00:02:56,200 --> 00:02:59,840 Speaker 2: facility wherever that is, and open it up and sure 59 00:03:00,200 --> 00:03:04,160 Speaker 2: it's the checks. And you know, first comment to quick Books, 60 00:03:04,200 --> 00:03:06,960 Speaker 2: why are we still shipping checks and clear plastic bags? 61 00:03:07,360 --> 00:03:09,959 Speaker 2: I don't understand that in a day in and age, 62 00:03:10,000 --> 00:03:12,160 Speaker 2: we're heightened security, and we're worried about fraud, and we're 63 00:03:12,160 --> 00:03:15,440 Speaker 2: worried about everybody gathering our personal information. Why are we 64 00:03:15,680 --> 00:03:19,880 Speaker 2: sending things out in clear plastic bags should As FedEx 65 00:03:20,040 --> 00:03:23,320 Speaker 2: explained to me, the box burst open at the TRANSFERACIL 66 00:03:23,639 --> 00:03:27,720 Speaker 2: facility at Newark Airport, and they transferred the checks from 67 00:03:27,800 --> 00:03:30,160 Speaker 2: one box to another and sent it on its way. 68 00:03:31,880 --> 00:03:34,400 Speaker 2: Of course, of course, it took two phone calls from 69 00:03:34,480 --> 00:03:38,280 Speaker 2: to FedEx to find that out, because God forbid anybody 70 00:03:38,280 --> 00:03:40,320 Speaker 2: that answers the phone knows what they're really talking about. 71 00:03:40,920 --> 00:03:42,840 Speaker 2: Needless to say, it would have been nice had they 72 00:03:42,840 --> 00:03:44,760 Speaker 2: put a sticker. Don't you think they should have put 73 00:03:44,800 --> 00:03:47,119 Speaker 2: a sticker on the outside of the box that said, hey, 74 00:03:47,120 --> 00:03:49,400 Speaker 2: we know this box looks a little funny, but it 75 00:03:49,440 --> 00:03:53,080 Speaker 2: was reboxed under a supervised facility, under a supervised condition, 76 00:03:53,160 --> 00:03:57,840 Speaker 2: so the contents weren't, you know, compromised. I mean, what 77 00:03:57,920 --> 00:03:59,800 Speaker 2: if it was gold coins on Amazon that you can 78 00:03:59,840 --> 00:04:02,200 Speaker 2: now going by gold coins on Amazon right where all 79 00:04:02,200 --> 00:04:08,280 Speaker 2: the gold coins accounted for? So talking to QuickBooks got 80 00:04:08,360 --> 00:04:11,400 Speaker 2: nowhere because I got the same overseas person telling me, oh, 81 00:04:11,400 --> 00:04:13,880 Speaker 2: we're so sorry, mister Ananian, and yeah, we're very sorry 82 00:04:13,880 --> 00:04:15,840 Speaker 2: that that happened, and would you like to order more checks? 83 00:04:16,080 --> 00:04:18,839 Speaker 2: Because some of the checks were rustled and shuffled and 84 00:04:18,960 --> 00:04:21,800 Speaker 2: you know, beat up. No, I want to know that 85 00:04:21,839 --> 00:04:24,360 Speaker 2: these checks are going to be okay, that they're all there, 86 00:04:24,400 --> 00:04:26,280 Speaker 2: and we did count and they're all there. And then 87 00:04:26,320 --> 00:04:28,280 Speaker 2: the only concern we have is was the account Is 88 00:04:28,320 --> 00:04:30,679 Speaker 2: the checking account able to be compromised? Because did somebody 89 00:04:30,680 --> 00:04:33,080 Speaker 2: come along with their camera and go click click on 90 00:04:33,200 --> 00:04:36,600 Speaker 2: the line at FedEx? Something FedEx never even thought of 91 00:04:36,680 --> 00:04:38,200 Speaker 2: until I mentioned it and they said, well, yeah, I 92 00:04:38,200 --> 00:04:42,040 Speaker 2: guess that's possible. I guess that's possible. This is a 93 00:04:42,200 --> 00:04:44,800 Speaker 2: this is this is a secure method of shipping. So 94 00:04:45,000 --> 00:04:47,159 Speaker 2: let me get this right. In an age of fraud, 95 00:04:47,920 --> 00:04:51,559 Speaker 2: in an age of absolute we're concerned about everything under 96 00:04:51,560 --> 00:04:55,760 Speaker 2: the sun. We're shipping checks all across America, not just 97 00:04:55,800 --> 00:05:03,360 Speaker 2: to order repair shops, but everywhere, unsupervised, in non secure envelopes. 98 00:05:04,680 --> 00:05:09,360 Speaker 2: Well that was Tuesday, That was stupid Tuesday. Well, insane 99 00:05:09,400 --> 00:05:14,640 Speaker 2: Wednesday came along, so TD Bank, who's also free to 100 00:05:14,640 --> 00:05:16,280 Speaker 2: come on the show and talk to us about this, 101 00:05:16,320 --> 00:05:17,880 Speaker 2: because what the heck I want to get You know, 102 00:05:17,920 --> 00:05:20,479 Speaker 2: we're not talking about small companies here. These aren't mom 103 00:05:20,520 --> 00:05:23,120 Speaker 2: and pops. These are all giant companies. Who knows, maybe 104 00:05:23,120 --> 00:05:25,039 Speaker 2: they'll be off the air next week. You know, they 105 00:05:25,120 --> 00:05:27,599 Speaker 2: might buy a couple of radio networks and cancel this show. 106 00:05:28,960 --> 00:05:31,320 Speaker 2: Decided that, well, we're going to freeze the account so 107 00:05:31,320 --> 00:05:33,599 Speaker 2: I can no longer use my checking account, which was 108 00:05:34,960 --> 00:05:38,080 Speaker 2: in use for the past forty seven years or whatever 109 00:05:38,160 --> 00:05:40,400 Speaker 2: it's been, because I've only I've only been here a 110 00:05:40,440 --> 00:05:44,720 Speaker 2: little while. And you know, in order for me to 111 00:05:44,760 --> 00:05:46,360 Speaker 2: write a check out of it, I had to call 112 00:05:46,440 --> 00:05:48,920 Speaker 2: up the fraud department and say I'm writing check number 113 00:05:49,080 --> 00:05:52,160 Speaker 2: XYZ for three dollars and twenty two cents or whatever 114 00:05:52,160 --> 00:05:54,000 Speaker 2: the amount was, and they would clear it and allow 115 00:05:54,040 --> 00:05:57,320 Speaker 2: it to process through. And I had thirty days of 116 00:05:57,440 --> 00:06:02,000 Speaker 2: doing this because then they would just close the account, 117 00:06:02,040 --> 00:06:04,360 Speaker 2: and in the meantime I needed to go get another 118 00:06:04,640 --> 00:06:08,400 Speaker 2: bank account. Have you tried to open a new bank 119 00:06:08,400 --> 00:06:12,400 Speaker 2: account for a business in America lately at all recently 120 00:06:12,440 --> 00:06:14,080 Speaker 2: in the last couple of years. Well, this was my 121 00:06:14,120 --> 00:06:15,960 Speaker 2: first experience. I haven't had to do it in quite 122 00:06:16,000 --> 00:06:18,640 Speaker 2: a long time. Why I've been around for a while. 123 00:06:18,960 --> 00:06:22,680 Speaker 2: I've been around over forty something years. When I got 124 00:06:22,720 --> 00:06:27,000 Speaker 2: the TD bank. Vic who's also welcome to come on 125 00:06:27,040 --> 00:06:29,599 Speaker 2: the show and talk to us about it, was reading 126 00:06:29,640 --> 00:06:32,480 Speaker 2: from the script book. Well, mister and Adian, we're sorry 127 00:06:32,480 --> 00:06:34,440 Speaker 2: that this happened, but you know, we'll need to see 128 00:06:34,480 --> 00:06:37,080 Speaker 2: your new business formation papers to give you the new 129 00:06:37,120 --> 00:06:43,080 Speaker 2: checking account that you're going to need. Excuse me, Well, 130 00:06:43,279 --> 00:06:46,719 Speaker 2: I've been a customer here since I don't know, nineteen 131 00:06:46,800 --> 00:06:50,880 Speaker 2: ninety three, which was a while ago. You can't see 132 00:06:50,880 --> 00:06:53,080 Speaker 2: that I'm in existing business. Yes, but when you opened it, 133 00:06:53,160 --> 00:06:55,280 Speaker 2: you opened it with your social and the federal government 134 00:06:55,279 --> 00:06:58,839 Speaker 2: now requires a tax ID beginning with twenty two. Well, yeah, 135 00:06:58,920 --> 00:07:02,080 Speaker 2: here's my scale. You'll see tax return, here's the mortgage 136 00:07:02,080 --> 00:07:04,520 Speaker 2: that you guys held for so many years. Here's all 137 00:07:04,600 --> 00:07:07,960 Speaker 2: this information. But no, we're going to read from the 138 00:07:08,000 --> 00:07:14,880 Speaker 2: script kind of describes my week right now. In the meantime, 139 00:07:14,960 --> 00:07:16,760 Speaker 2: I'm trying to run a radio show, I'm trying to 140 00:07:16,800 --> 00:07:19,000 Speaker 2: run a repair shop. I'm trying to keep Danny busy. 141 00:07:19,040 --> 00:07:21,520 Speaker 2: I'm trying to keep the shop flowing, and I'm dealing 142 00:07:21,560 --> 00:07:28,200 Speaker 2: with complete insanity. On the financial side of things. A 143 00:07:28,240 --> 00:07:32,080 Speaker 2: new Chase Manhattan Bank opened in Waldwick, New Jersey in 144 00:07:32,120 --> 00:07:34,000 Speaker 2: the last couple of weeks, and I'm trying to get 145 00:07:34,000 --> 00:07:35,640 Speaker 2: over there because I kept thinking, you know what, maybe 146 00:07:35,640 --> 00:07:37,480 Speaker 2: I'll bank a little bit with them, just to see 147 00:07:37,520 --> 00:07:39,080 Speaker 2: how they are. I've got a couple of Chase credit 148 00:07:39,120 --> 00:07:41,800 Speaker 2: cards as a personal note. They've always worked well. Anytime 149 00:07:41,800 --> 00:07:45,040 Speaker 2: there's been an issue, it's always been you know, it 150 00:07:45,080 --> 00:07:49,440 Speaker 2: always works. I ended up talking to Oliver. I ended up. 151 00:07:49,480 --> 00:07:52,200 Speaker 2: I talked to Marco, the manager. Marco gave me to Oliver. 152 00:07:52,800 --> 00:07:54,880 Speaker 2: Oliver asked me. He said, well, I'm going to need 153 00:07:54,920 --> 00:07:57,600 Speaker 2: your new business formation paperwork. And I'm thinking, oh god, 154 00:07:58,120 --> 00:08:01,080 Speaker 2: we're going to go through this again. Now. All we 155 00:08:01,120 --> 00:08:02,640 Speaker 2: want to do is fix cars at the end of 156 00:08:02,680 --> 00:08:07,880 Speaker 2: the day, right, folks, That's all we're trying to do. Marco. 157 00:08:08,280 --> 00:08:10,400 Speaker 2: I'm sorry, Oliver, what do you think I need? Well, 158 00:08:10,440 --> 00:08:15,280 Speaker 2: I need your DBA. You're doing business as okay? I 159 00:08:15,360 --> 00:08:18,040 Speaker 2: had that, he said, right, And what's the expiration date 160 00:08:18,120 --> 00:08:21,040 Speaker 2: on it? Because it has to be renewed every five years. 161 00:08:21,520 --> 00:08:24,320 Speaker 2: I don't know. Maybe every state's different, maybe New Jersey's wrong, 162 00:08:24,360 --> 00:08:27,400 Speaker 2: maybe it's different in New Jersey. But my DBA is 163 00:08:27,440 --> 00:08:31,679 Speaker 2: from a million years ago, nineteen eighty three, to be exact, 164 00:08:31,720 --> 00:08:35,600 Speaker 2: and there's no expiration date on it. And he said 165 00:08:35,640 --> 00:08:37,320 Speaker 2: there has to be. Well, there is, and I'll show 166 00:08:37,360 --> 00:08:40,120 Speaker 2: you that here it is. The raised seal notar Republic 167 00:08:40,440 --> 00:08:44,440 Speaker 2: verified from the county seat in Hackensack, New Jersey. No 168 00:08:44,559 --> 00:08:47,960 Speaker 2: expiration date. Let me make a phone call, which I 169 00:08:47,960 --> 00:08:50,079 Speaker 2: thought was kind of nice of him, that Oliver was 170 00:08:50,120 --> 00:08:51,800 Speaker 2: willing to stick his neck out take the time for 171 00:08:51,880 --> 00:08:53,800 Speaker 2: somebody he didn't know, on account that he didn't have 172 00:08:54,200 --> 00:08:56,920 Speaker 2: to see if this was possibly the way to do it. Gee, 173 00:08:56,920 --> 00:09:00,200 Speaker 2: customer service, somebody that doesn't read from the script, what 174 00:09:00,320 --> 00:09:05,480 Speaker 2: a concept? Call me back, he said. I asked three people. Yeah, 175 00:09:05,520 --> 00:09:08,040 Speaker 2: what happened, he said. The first guy said no, the 176 00:09:08,120 --> 00:09:10,560 Speaker 2: second guy said maybe, The third guy said yes. I said, 177 00:09:10,559 --> 00:09:12,040 Speaker 2: what do you say? He said, come on over, I'll 178 00:09:12,040 --> 00:09:18,120 Speaker 2: open the account. So I solved the problem sort of 179 00:09:18,280 --> 00:09:22,000 Speaker 2: maybe kind of. Yes, We're going to now start banking 180 00:09:22,000 --> 00:09:27,679 Speaker 2: with Chase Bank. No credit desire, no pressure, no no 181 00:09:28,000 --> 00:09:34,160 Speaker 2: no promotion here intentionally given. And I guess the point 182 00:09:34,240 --> 00:09:40,360 Speaker 2: of all of this is the aggravation the problems in 183 00:09:40,440 --> 00:09:43,680 Speaker 2: running a small business, not just an order repair shop, 184 00:09:43,880 --> 00:09:47,760 Speaker 2: but the problems in running a small business are are 185 00:09:47,800 --> 00:09:50,120 Speaker 2: beyond what you can describe, and it can go from 186 00:09:50,280 --> 00:09:53,720 Speaker 2: zero to one hundred and twenty miles an hour like that, 187 00:09:53,960 --> 00:09:58,360 Speaker 2: in the blink of an eye, and it's difficult. It's difficult. 188 00:09:58,360 --> 00:10:01,000 Speaker 2: It best to explain to somebody it took three days 189 00:10:01,040 --> 00:10:04,800 Speaker 2: out of my week for something that was beyond my control, 190 00:10:04,880 --> 00:10:09,920 Speaker 2: for something I did not create. Because a major corporation, 191 00:10:11,040 --> 00:10:16,160 Speaker 2: three major corporations don't have scenarios in place to correct this. 192 00:10:18,520 --> 00:10:22,040 Speaker 2: I don't understand most of all, how FedEx, for all 193 00:10:22,080 --> 00:10:25,080 Speaker 2: the packages they ship to their credit, they knew the 194 00:10:25,120 --> 00:10:27,760 Speaker 2: box was damaged on the conveyor belt at the transfer 195 00:10:27,800 --> 00:10:32,240 Speaker 2: station at Newark Airport. If you know the problem can happen, 196 00:10:32,800 --> 00:10:36,320 Speaker 2: don't you have a better remedy than it looks like 197 00:10:36,360 --> 00:10:38,640 Speaker 2: a four year old took cut the box out state 198 00:10:38,840 --> 00:10:40,960 Speaker 2: on and wrapped so much tape around this thing. It 199 00:10:41,000 --> 00:10:43,920 Speaker 2: looked like that bad Christmas present you got from Uncle 200 00:10:43,960 --> 00:10:46,040 Speaker 2: Frank last year that you were afraid to open because 201 00:10:46,080 --> 00:10:48,880 Speaker 2: of the ribbon being in fourteen different places and tape 202 00:10:48,920 --> 00:10:52,080 Speaker 2: all over the place. I was surprised the lunch that 203 00:10:52,120 --> 00:10:53,880 Speaker 2: the guy had that day wasn't kind of wrapped in 204 00:10:53,920 --> 00:10:56,000 Speaker 2: between the tape as he wrapped his fingers around it 205 00:10:56,080 --> 00:11:01,840 Speaker 2: and created this. Needless to say, I am like so 206 00:11:02,000 --> 00:11:04,240 Speaker 2: fired up to just fix cars today because I didn't 207 00:11:04,240 --> 00:11:06,720 Speaker 2: get to fix any cars on Wednesday and Thursday. So 208 00:11:06,800 --> 00:11:10,600 Speaker 2: I'm ready eight five five five six nine nine zero zero. 209 00:11:10,920 --> 00:11:17,200 Speaker 2: I'll be back right after this. See you, by the way. 210 00:11:17,200 --> 00:11:19,600 Speaker 2: For everybody that came in the shop this week and 211 00:11:19,800 --> 00:11:22,280 Speaker 2: tried to make me laugh with I hear your flashing 212 00:11:22,280 --> 00:11:28,120 Speaker 2: school buses stop anyway? Let's that was the running joke 213 00:11:28,160 --> 00:11:30,120 Speaker 2: in the shop all week long. Are you flashing? Are 214 00:11:30,120 --> 00:11:33,360 Speaker 2: you done flashing a school bus? Yet? They haven't arrested you, 215 00:11:33,559 --> 00:11:37,080 Speaker 2: not yet, but I'm trying. Frank, Virginia twenty Chevy Tahoe. 216 00:11:37,160 --> 00:11:38,800 Speaker 2: What's going on here? Frank? How can I help? 217 00:11:39,440 --> 00:11:41,880 Speaker 3: Hey, Ron, thanks for taking my call. Welcome sir, We've 218 00:11:41,920 --> 00:11:45,960 Speaker 3: got the twenty Chevy Tahoe premiere. Okay, the car is great. 219 00:11:46,000 --> 00:11:47,840 Speaker 3: I like it. The problem I have is when I 220 00:11:47,880 --> 00:11:51,480 Speaker 3: step on a brake pedal at my right foot to 221 00:11:51,640 --> 00:11:54,120 Speaker 3: the right side of the foot. Also, it's the gas pedal. 222 00:11:55,480 --> 00:11:58,040 Speaker 3: Excuse me. At one time I even ran into the 223 00:11:58,040 --> 00:12:00,520 Speaker 3: back of a pickup truck. Luckily nobody got hurt. Right, 224 00:12:01,200 --> 00:12:03,439 Speaker 3: The dealer said the break in gas pedal. 225 00:12:03,160 --> 00:12:07,679 Speaker 2: Work fixed change in a fixed position. 226 00:12:08,520 --> 00:12:10,959 Speaker 3: Yet it would change on this year's model and they 227 00:12:10,960 --> 00:12:16,600 Speaker 3: are no longer individually adjusted. You guys who adjust both 228 00:12:16,640 --> 00:12:18,520 Speaker 3: of them at the same time. Both of them do 229 00:12:18,640 --> 00:12:22,320 Speaker 3: get just at the same time. They also said they 230 00:12:22,360 --> 00:12:24,480 Speaker 3: had a mechanic there who knew how to adjust just 231 00:12:24,559 --> 00:12:26,960 Speaker 3: the brake pedal, but when I went back to have 232 00:12:27,040 --> 00:12:29,000 Speaker 3: that done, they said they couldn't do it because of 233 00:12:29,160 --> 00:12:33,120 Speaker 3: liability reasons. They recommended a handicapped company to put an 234 00:12:33,160 --> 00:12:35,160 Speaker 3: adapter on the top of the brake pedal to raise 235 00:12:35,200 --> 00:12:36,839 Speaker 3: it up, but that was not an option. It was 236 00:12:36,920 --> 00:12:39,360 Speaker 3: just too white. I didn't get that done. 237 00:12:39,880 --> 00:12:41,880 Speaker 2: What do you mean it was? So let me ask 238 00:12:41,880 --> 00:12:43,240 Speaker 2: a couple of questions, right, because I was going to 239 00:12:43,280 --> 00:12:46,440 Speaker 2: actually say right, handicapped vehicle controls would probably be the 240 00:12:46,480 --> 00:12:48,240 Speaker 2: way to go. Do you have a do you have 241 00:12:48,280 --> 00:12:50,840 Speaker 2: a lazy right foot? Does it flop over? Not to 242 00:12:50,880 --> 00:12:52,880 Speaker 2: get personal, but we're here on radio, so nobody will 243 00:12:52,880 --> 00:12:53,160 Speaker 2: see you. 244 00:12:54,120 --> 00:12:57,160 Speaker 3: I know it's talking about I don't think so it's 245 00:12:57,280 --> 00:13:00,000 Speaker 3: it just stays it does stay could write a little bit. 246 00:13:00,720 --> 00:13:03,480 Speaker 3: But when you step on a brake, the brake pedal 247 00:13:03,920 --> 00:13:06,360 Speaker 3: top of it is in line with the gas pedal 248 00:13:06,480 --> 00:13:08,000 Speaker 3: at the top of the gas pedal. 249 00:13:07,880 --> 00:13:10,280 Speaker 2: Right, but if you're if you're stepping on what I 250 00:13:10,320 --> 00:13:12,760 Speaker 2: don't understand is if you I'm just trying to visualize this, 251 00:13:12,840 --> 00:13:16,640 Speaker 2: If you're stepping on the brake and your foot is 252 00:13:16,760 --> 00:13:20,160 Speaker 2: straight up total heel top the bottom, how do you 253 00:13:20,280 --> 00:13:22,080 Speaker 2: manage to catch the gas pedal? 254 00:13:23,320 --> 00:13:26,000 Speaker 3: Well, I'm not fully over on the right hand side 255 00:13:26,000 --> 00:13:28,079 Speaker 3: of the get the brake pedal. I thought if I 256 00:13:28,080 --> 00:13:30,199 Speaker 3: could get the brake pedal raised up a little bit 257 00:13:30,679 --> 00:13:34,120 Speaker 3: to keep it from being in line with the gas pedal, 258 00:13:34,160 --> 00:13:36,880 Speaker 3: that would solve the problem. So what I'm trying to 259 00:13:36,920 --> 00:13:39,200 Speaker 3: do is use my left foot for brakes in my 260 00:13:39,320 --> 00:13:40,319 Speaker 3: right foot. 261 00:13:40,520 --> 00:13:41,960 Speaker 2: I don't want to see you do that because I 262 00:13:42,000 --> 00:13:45,120 Speaker 2: think that that makes it We're going to have to 263 00:13:45,160 --> 00:13:48,040 Speaker 2: retrain you in your in your in, your in your 264 00:13:48,120 --> 00:13:52,720 Speaker 2: driving approach. So what you're effectively asking for is you 265 00:13:52,760 --> 00:13:54,479 Speaker 2: want a block of wood on the brake. 266 00:13:54,240 --> 00:13:58,080 Speaker 3: Pedal something like that, or now this this one guy, 267 00:13:58,120 --> 00:14:01,360 Speaker 3: this technician, said that he was a will to adjust 268 00:14:01,520 --> 00:14:04,839 Speaker 3: the brake pedal linkage to bring the break higher than 269 00:14:04,880 --> 00:14:08,920 Speaker 3: what the what it is now, But then they said 270 00:14:08,920 --> 00:14:12,640 Speaker 3: they wouldn't do it because you change anything from the manufacturer, 271 00:14:12,720 --> 00:14:14,079 Speaker 3: then there's liability. 272 00:14:14,200 --> 00:14:17,400 Speaker 2: Yeah, there is a liability, so you know, and that's 273 00:14:17,920 --> 00:14:20,920 Speaker 2: hence that brings us back to the handicapped vehicle control. 274 00:14:21,160 --> 00:14:24,440 Speaker 2: You know, you can't be the only person in America 275 00:14:24,480 --> 00:14:26,960 Speaker 2: that's got this issue. You know, there are people with 276 00:14:27,040 --> 00:14:29,880 Speaker 2: handicaps that are obviously driving. There are people, I'm sure 277 00:14:29,880 --> 00:14:33,160 Speaker 2: that have a foot position issue such as you're having. 278 00:14:33,240 --> 00:14:37,040 Speaker 2: So did you talk to the handicapped vehicle control people? 279 00:14:38,440 --> 00:14:39,960 Speaker 3: I went down in and I saw what they have, 280 00:14:40,080 --> 00:14:42,880 Speaker 3: and it's it's a block. It's made out of metal 281 00:14:42,920 --> 00:14:44,960 Speaker 3: and rubber that you put on the top of the 282 00:14:45,040 --> 00:14:47,760 Speaker 3: brake pedal, which brings it up. But it's a high piece. 283 00:14:48,080 --> 00:14:52,480 Speaker 3: It's not even one that you can have the size 284 00:14:52,560 --> 00:14:55,600 Speaker 3: made up, so it's high. I've sort of just putting 285 00:14:55,600 --> 00:14:58,080 Speaker 3: something on it myself and bolted it right break up. 286 00:14:58,240 --> 00:15:00,760 Speaker 2: Well can you take and I'm trying to imagine what 287 00:15:00,840 --> 00:15:03,400 Speaker 2: they have, but can you take whatever they're going to 288 00:15:03,520 --> 00:15:06,560 Speaker 2: have and say, well, that's too high, I need half 289 00:15:06,600 --> 00:15:08,640 Speaker 2: that thickness. Take it to a machine shop and have 290 00:15:08,720 --> 00:15:10,480 Speaker 2: them machine it in half and then bolt it on. 291 00:15:11,240 --> 00:15:13,960 Speaker 3: I had a door to that, but that that's one reason. 292 00:15:14,080 --> 00:15:15,160 Speaker 3: One way I haven't. 293 00:15:15,320 --> 00:15:18,320 Speaker 2: I don't know what the device looks like. You know, listen, 294 00:15:18,400 --> 00:15:21,840 Speaker 2: we can we can modify cars to such a degree. 295 00:15:22,520 --> 00:15:25,480 Speaker 2: I'm sure this isn't the most insurmountable problem in the 296 00:15:25,480 --> 00:15:29,280 Speaker 2: whole world. It's just going to take some thought. Yes, 297 00:15:29,320 --> 00:15:32,360 Speaker 2: there's some liability issues, you know, as far as to 298 00:15:32,400 --> 00:15:34,640 Speaker 2: be concerned about. But I think if we follow common 299 00:15:34,680 --> 00:15:39,000 Speaker 2: sense guidelines and and you know, however, the handicapped vehicle 300 00:15:39,000 --> 00:15:43,280 Speaker 2: controls places doing it, I'm sure if you follow some 301 00:15:43,320 --> 00:15:46,480 Speaker 2: sort of guideline from them, and then that's not to say, hey, listen, 302 00:15:46,520 --> 00:15:48,880 Speaker 2: wherever you went, they're not the only ones. 303 00:15:49,640 --> 00:15:49,800 Speaker 4: You know. 304 00:15:51,000 --> 00:15:55,680 Speaker 2: You can't convince me that you know you're the only 305 00:15:55,840 --> 00:15:59,200 Speaker 2: person with this condition. I always say that it's a 306 00:15:59,200 --> 00:16:03,200 Speaker 2: big country there, They've they've got to have scenarios that 307 00:16:03,280 --> 00:16:08,080 Speaker 2: accommodate a wide variety of driving habits, so to speak. 308 00:16:08,080 --> 00:16:10,880 Speaker 2: It's a fair way to say it. And I would 309 00:16:11,000 --> 00:16:13,680 Speaker 2: encourage you. I would say, let's just you know, Google search, 310 00:16:14,080 --> 00:16:16,960 Speaker 2: you know, handicapped vehicle controls. I have an issue. I 311 00:16:17,200 --> 00:16:20,240 Speaker 2: have a customer who has trying to think he has 312 00:16:21,040 --> 00:16:24,640 Speaker 2: no left leg, no right leg, no legs at all. 313 00:16:24,760 --> 00:16:29,640 Speaker 2: Actually he's on mechanical legs. And the sweetheart of a guy, 314 00:16:29,680 --> 00:16:31,120 Speaker 2: really and we kind of kid about it. 315 00:16:31,120 --> 00:16:31,240 Speaker 4: You know. 316 00:16:31,280 --> 00:16:32,440 Speaker 2: One time I had to put him on the lift 317 00:16:32,480 --> 00:16:34,160 Speaker 2: to a justice leg. I actually tightened some of the 318 00:16:34,160 --> 00:16:36,040 Speaker 2: screws that were falling out for him, and we kind 319 00:16:36,040 --> 00:16:37,880 Speaker 2: of made a Okay, you're the car of the week, 320 00:16:37,880 --> 00:16:39,440 Speaker 2: get up on the lift and we raised them up 321 00:16:39,440 --> 00:16:42,520 Speaker 2: and tightening screws, and you know, it's it's that kind 322 00:16:42,520 --> 00:16:45,960 Speaker 2: of relationship. We get along very well. And I've seen 323 00:16:46,000 --> 00:16:48,640 Speaker 2: some of the configurations and devices that Keith has brought 324 00:16:48,640 --> 00:16:51,200 Speaker 2: in to me to have me install over the years, 325 00:16:51,240 --> 00:16:53,960 Speaker 2: and I mean there's a bunch of stuff out there, 326 00:16:54,240 --> 00:16:57,800 Speaker 2: so and we've actually ordered things for him off of Amazon, 327 00:16:58,040 --> 00:17:00,800 Speaker 2: believe it or not. Go to Amazon, type in vehicle 328 00:17:00,800 --> 00:17:02,800 Speaker 2: handicap controls, watch what comes up. 329 00:17:03,480 --> 00:17:06,160 Speaker 3: I gotta do that. And I'll also check and see 330 00:17:06,200 --> 00:17:09,080 Speaker 3: what they have at this handicaps shop and see if 331 00:17:09,080 --> 00:17:10,560 Speaker 3: I can get it adjusted right. 332 00:17:10,760 --> 00:17:12,760 Speaker 2: You know, is there a way to modify this? I 333 00:17:12,800 --> 00:17:16,080 Speaker 2: would stay away from the linkage and the pivot and 334 00:17:16,119 --> 00:17:19,800 Speaker 2: the fulcrum because now we're playing with geometry. I want 335 00:17:19,800 --> 00:17:22,760 Speaker 2: to just yeah, I just want to play with the 336 00:17:22,760 --> 00:17:25,280 Speaker 2: pedal height and see what that gets me. All right, 337 00:17:25,720 --> 00:17:27,679 Speaker 2: do that, Frank, I gotta go. You'd be well. Good 338 00:17:27,760 --> 00:17:29,159 Speaker 2: luck t in if you need more. Please give me 339 00:17:29,200 --> 00:17:30,800 Speaker 2: a call back. We can chat about it some more. 340 00:17:30,880 --> 00:17:32,800 Speaker 2: I'm ronning Andy and the car doctor. We are back 341 00:17:32,960 --> 00:17:38,879 Speaker 2: right after this next up. Let's go to John and 342 00:17:38,960 --> 00:17:43,400 Speaker 2: Florida right away. John five Chevy Silverado Diesel and uh, 343 00:17:43,520 --> 00:17:45,480 Speaker 2: we'll yes, sir, what's going on. 344 00:17:47,440 --> 00:17:50,040 Speaker 4: I've got a lot of information, but so and I 345 00:17:50,080 --> 00:17:51,920 Speaker 4: don't want to take up a lot of your time. 346 00:17:52,320 --> 00:17:56,200 Speaker 4: Two thousand and five Silverado twenty five hundred diesel four 347 00:17:56,240 --> 00:18:00,600 Speaker 4: by four brought new low mileage because we only use 348 00:18:00,640 --> 00:18:04,440 Speaker 4: it the hall heavy equipment on the farm, and it's 349 00:18:04,480 --> 00:18:08,840 Speaker 4: had We're north of Pensacola in Florida, so it's had 350 00:18:08,880 --> 00:18:13,359 Speaker 4: a For the first from two thousand and five to 351 00:18:13,400 --> 00:18:18,080 Speaker 4: two thousand and eight, it had very benign driving conditions. 352 00:18:18,160 --> 00:18:23,040 Speaker 4: After that, I took a job in western New York, 353 00:18:24,640 --> 00:18:27,639 Speaker 4: about a tenth of a mile from Lake Ontario, and 354 00:18:27,960 --> 00:18:31,879 Speaker 4: the conditions were less than perfect. We came back to 355 00:18:31,920 --> 00:18:36,280 Speaker 4: the farm in twenty fifteen and for about five years 356 00:18:36,320 --> 00:18:40,560 Speaker 4: the vehicle ran nicely. One day we were getting supplies 357 00:18:41,720 --> 00:18:46,159 Speaker 4: in Pensacola and the hot day came out. Tried to 358 00:18:46,200 --> 00:18:49,199 Speaker 4: turn the car over and it was just it just 359 00:18:49,280 --> 00:18:52,919 Speaker 4: cranked and cranked. And cranked, and I have enough experience 360 00:18:52,960 --> 00:18:55,719 Speaker 4: of diesels to know it was a fuel issued. So 361 00:18:55,800 --> 00:19:00,320 Speaker 4: I had the vehicle towed to my mechanic who happens 362 00:19:00,359 --> 00:19:03,600 Speaker 4: to have the same year and exact same truck as 363 00:19:03,640 --> 00:19:06,160 Speaker 4: I do. And they've taken it apart a couple of times, 364 00:19:06,200 --> 00:19:09,240 Speaker 4: so I trust him. What they did. What they did 365 00:19:09,400 --> 00:19:12,080 Speaker 4: was to uh, I guess, there's a fuel pump and 366 00:19:12,119 --> 00:19:15,960 Speaker 4: a filter in the tank. So they took the tank down, 367 00:19:16,000 --> 00:19:19,560 Speaker 4: took the filter out, took the pump out, and cleaned 368 00:19:19,560 --> 00:19:21,920 Speaker 4: it out. There was a lot of sand in it, 369 00:19:22,440 --> 00:19:24,720 Speaker 4: and put in a new fuel chill filter in the 370 00:19:24,720 --> 00:19:29,199 Speaker 4: engine compartment. Two days later, I was in Pensacola and 371 00:19:29,400 --> 00:19:32,120 Speaker 4: the same thing happened. I called him up. He told 372 00:19:32,160 --> 00:19:35,280 Speaker 4: me how to start the vehicle. Get in the engine 373 00:19:35,320 --> 00:19:38,640 Speaker 4: compartment and pump the there's a pump. 374 00:19:39,200 --> 00:19:41,400 Speaker 2: There is the prime. The pump prime it yep. 375 00:19:42,400 --> 00:19:45,440 Speaker 4: Like on tractors, and do it ten times and try 376 00:19:45,440 --> 00:19:47,600 Speaker 4: to turn it over and woof, it started right up. 377 00:19:47,640 --> 00:19:50,800 Speaker 2: Okay, So here's my here's my first question. All right, 378 00:19:51,320 --> 00:19:53,760 Speaker 2: there is a there is a pressure test port behind 379 00:19:53,760 --> 00:19:57,239 Speaker 2: the alternator. All right, are you aware of this? 380 00:19:59,600 --> 00:19:59,719 Speaker 3: No? 381 00:20:00,040 --> 00:20:00,520 Speaker 4: Where is it? 382 00:20:00,680 --> 00:20:01,280 Speaker 2: Okay? 383 00:20:01,320 --> 00:20:03,879 Speaker 4: I really don't service this vehicle. 384 00:20:03,560 --> 00:20:06,040 Speaker 2: All right, so ask your mechanic this all right, let's 385 00:20:06,040 --> 00:20:08,280 Speaker 2: be cause let's let's just because I already know where 386 00:20:08,280 --> 00:20:10,040 Speaker 2: this is going. I can tell there's a lot of 387 00:20:10,040 --> 00:20:13,160 Speaker 2: pain involved here for you. And and you know, yes, 388 00:20:13,200 --> 00:20:17,119 Speaker 2: I understand diesel owners, long term diesel owners become diesel 389 00:20:17,160 --> 00:20:20,639 Speaker 2: mechanics after a while, you have to. So it's just 390 00:20:20,720 --> 00:20:23,040 Speaker 2: it's just part of the part of the process and 391 00:20:23,080 --> 00:20:25,720 Speaker 2: the ritual. Behind the alternator, there's a vacuum test port 392 00:20:25,800 --> 00:20:29,399 Speaker 2: or there's a test port, uh pressure pressure tap, so 393 00:20:29,600 --> 00:20:33,359 Speaker 2: hook a pressure vacuum gates to that crank the engine. 394 00:20:34,200 --> 00:20:39,560 Speaker 2: It absolutely positively has to build vacuum. I bet it doesn't. 395 00:20:39,600 --> 00:20:43,760 Speaker 2: I bet it doesn't. And it should hold that vacuum indefinitely, 396 00:20:45,119 --> 00:20:47,560 Speaker 2: all right. You should see two to four inches of 397 00:20:47,560 --> 00:20:52,280 Speaker 2: cranking vacuum rough numbers, all right. And what that shows 398 00:20:52,359 --> 00:20:55,920 Speaker 2: is that shows there is system integrity from the front 399 00:20:55,960 --> 00:20:59,720 Speaker 2: of the vehicle to the tank. Got it, all right? 400 00:20:59,840 --> 00:21:04,280 Speaker 2: And if that vacuum doesn't build or doesn't hold, now 401 00:21:04,320 --> 00:21:07,520 Speaker 2: let's go find out why. And for the record, OH 402 00:21:07,560 --> 00:21:11,359 Speaker 2: fives were the worst. Oh fives had the most pores. 403 00:21:12,119 --> 00:21:17,119 Speaker 2: Moret there were more porosity problems with fuel lines and 404 00:21:17,640 --> 00:21:21,080 Speaker 2: and fuel connections and fittings and air in the system 405 00:21:21,119 --> 00:21:24,360 Speaker 2: and not holding vacuum. I think then all the gms, 406 00:21:24,440 --> 00:21:27,679 Speaker 2: OH fives and O four's actually but but this is 407 00:21:27,800 --> 00:21:30,520 Speaker 2: not an uncommon problem. And I can tell you why. 408 00:21:30,600 --> 00:21:32,800 Speaker 2: I can tell you why it happened. You were great 409 00:21:32,840 --> 00:21:35,639 Speaker 2: in Florida. It went you took the truck up the 410 00:21:36,240 --> 00:21:39,800 Speaker 2: up to New York. Right, it's been I don't know, 411 00:21:39,920 --> 00:21:43,720 Speaker 2: five years in the wonderful salt belt. When it started right, 412 00:21:44,320 --> 00:21:46,880 Speaker 2: and then it came right, and then it came back. 413 00:21:47,040 --> 00:21:48,800 Speaker 2: Then it came back to Florida, and it was good 414 00:21:48,800 --> 00:21:51,879 Speaker 2: for a while until you know, it sort of got activated, 415 00:21:53,240 --> 00:21:55,800 Speaker 2: and then one day that's it. You're done. You know, 416 00:21:55,880 --> 00:21:58,800 Speaker 2: my TV that worked yesterday doesn't work today. Sooner or later, 417 00:21:58,880 --> 00:22:02,320 Speaker 2: things roughte Are you near the ocean at all? I 418 00:22:02,320 --> 00:22:04,359 Speaker 2: don't know. I don't remember where Pensacola is. 419 00:22:05,440 --> 00:22:08,879 Speaker 4: Yeah, we're right on, we're right. Well, we're about thirty 420 00:22:08,920 --> 00:22:12,720 Speaker 4: miles from the from the Gulf of America, Okay, And 421 00:22:12,720 --> 00:22:14,080 Speaker 4: and that's about it. 422 00:22:14,200 --> 00:22:18,280 Speaker 2: So, so you went to the salt belt. You applied 423 00:22:18,560 --> 00:22:22,360 Speaker 2: several doses of calcium chloride and and a whole bunch 424 00:22:22,440 --> 00:22:24,399 Speaker 2: of other chemicals to keep the road free and clean. 425 00:22:24,720 --> 00:22:26,719 Speaker 2: And then you brought it back to Florida and you 426 00:22:26,800 --> 00:22:32,520 Speaker 2: activated it. Congratulations, Right, it's it's I bet you this 427 00:22:32,560 --> 00:22:36,000 Speaker 2: is going to be a fuel related rusted porous line issue. 428 00:22:36,000 --> 00:22:38,640 Speaker 2: But that is the first thing you want to do. 429 00:22:39,200 --> 00:22:42,240 Speaker 2: That test port. You can actually find all this as 430 00:22:42,280 --> 00:22:45,720 Speaker 2: a service procedure in any of the GM service information. 431 00:22:45,880 --> 00:22:49,280 Speaker 2: It'll be there. They talk about vacuum testing, pressure gauge 432 00:22:49,640 --> 00:22:51,639 Speaker 2: to the test port and what the results of that 433 00:22:51,680 --> 00:22:52,119 Speaker 2: has to be. 434 00:22:52,840 --> 00:22:55,359 Speaker 4: All right, you know that amazing? That amazes me, Ron, 435 00:22:55,400 --> 00:22:59,919 Speaker 4: because I even have I have two case files with Chevrolet. 436 00:23:00,440 --> 00:23:04,639 Speaker 4: I tried getting information and they didn't have any clue 437 00:23:04,760 --> 00:23:08,320 Speaker 4: what was happening. I even called Duramax in Canada and 438 00:23:08,359 --> 00:23:10,520 Speaker 4: they said, well, we don't support the engine we sell 439 00:23:10,600 --> 00:23:11,760 Speaker 4: to Chevrolet. 440 00:23:12,480 --> 00:23:14,960 Speaker 2: No, there should be there. There absolutely should be a 441 00:23:15,040 --> 00:23:16,760 Speaker 2: test port. This is a six six, right, there's a 442 00:23:16,800 --> 00:23:21,359 Speaker 2: six to six diesel six six Duramax. Yeah. Yes, I 443 00:23:21,400 --> 00:23:24,440 Speaker 2: remember my instructor in class explaining this to us twenty 444 00:23:24,480 --> 00:23:27,800 Speaker 2: years ago that it's got to be there. There's got 445 00:23:27,840 --> 00:23:29,160 Speaker 2: to be it, there's got to be a port. 446 00:23:29,760 --> 00:23:33,320 Speaker 4: Has to be all right, if a vacuum, should that 447 00:23:33,400 --> 00:23:35,119 Speaker 4: hold vacuum. 448 00:23:35,240 --> 00:23:37,840 Speaker 2: We typically saw two to four inches, you know, two 449 00:23:37,840 --> 00:23:40,520 Speaker 2: to five inches, but it should hold. It should hold 450 00:23:40,560 --> 00:23:43,639 Speaker 2: that vacuum. It should it should it should stay above 451 00:23:43,680 --> 00:23:46,760 Speaker 2: one to two inches even after the engine stops cranking. 452 00:23:47,440 --> 00:23:49,959 Speaker 2: I mean theoretically they say it should be there indefinitely. 453 00:23:50,000 --> 00:23:52,080 Speaker 2: I don't know how true that is. It's I've never 454 00:23:52,119 --> 00:23:54,600 Speaker 2: really looked at it longer than you know. Okay, it's there. 455 00:23:55,160 --> 00:23:57,840 Speaker 2: But think of it like this. It's it's if this 456 00:23:58,040 --> 00:24:02,359 Speaker 2: was a a gasoline engine with a mechanical lift pumph, 457 00:24:02,840 --> 00:24:07,399 Speaker 2: a mechanical pump, all right, A mechanical pump does not 458 00:24:07,520 --> 00:24:14,040 Speaker 2: pump fuel. Theoretically, a mechanical pump creates a low vacuum condition, right, 459 00:24:14,440 --> 00:24:16,840 Speaker 2: and it doesn't suck. It just creates a low vacuum 460 00:24:16,840 --> 00:24:20,359 Speaker 2: condition and atmospheric pressure pushes down on the fuel to 461 00:24:20,440 --> 00:24:22,199 Speaker 2: drive it out of the tank through the lineup to 462 00:24:22,240 --> 00:24:25,080 Speaker 2: the That's kind of the physics of how a lift 463 00:24:25,080 --> 00:24:28,080 Speaker 2: pump works. That's the theory of how they explain it 464 00:24:28,080 --> 00:24:30,720 Speaker 2: to us in class. But it's the idea by which 465 00:24:30,760 --> 00:24:32,199 Speaker 2: we diagnose the diesel. 466 00:24:33,680 --> 00:24:37,440 Speaker 4: That so the yeah, it makes sense to me. It's 467 00:24:37,520 --> 00:24:42,280 Speaker 4: so the under conditions where the vehicle starts, it should 468 00:24:42,359 --> 00:24:45,200 Speaker 4: still I mean, whether it starts or it stops. I'm 469 00:24:45,200 --> 00:24:47,960 Speaker 4: not going to have the wherewithal to hook up a 470 00:24:48,040 --> 00:24:52,600 Speaker 4: vacuum gauge to the port behind the alternator when it 471 00:24:52,680 --> 00:24:56,360 Speaker 4: doesn't start, but when it does start, it should when 472 00:24:56,400 --> 00:25:00,080 Speaker 4: it cranks, it should maintain the two to four inches 473 00:25:00,240 --> 00:25:00,399 Speaker 4: of that. 474 00:25:00,560 --> 00:25:00,760 Speaker 3: Well. 475 00:25:00,840 --> 00:25:05,360 Speaker 2: Once, once fuel is flowing, it's flowing right once when 476 00:25:05,359 --> 00:25:07,800 Speaker 2: you siphon fuel out of a tank, Once you you know, 477 00:25:07,840 --> 00:25:09,960 Speaker 2: and get the mouthful of fuel or liquid or whatever 478 00:25:10,000 --> 00:25:12,080 Speaker 2: it is, it continues to flow. Do you ever think 479 00:25:12,080 --> 00:25:13,440 Speaker 2: about how come that works. 480 00:25:14,760 --> 00:25:17,000 Speaker 4: Because there's no cavitation right? 481 00:25:17,040 --> 00:25:21,080 Speaker 2: Well, well, because because atmospheric pressure is pushing down on 482 00:25:21,119 --> 00:25:23,280 Speaker 2: the fuel in the tank and pushing it up out 483 00:25:23,400 --> 00:25:25,879 Speaker 2: to the point of lowest pressure which you created by 484 00:25:25,880 --> 00:25:28,639 Speaker 2: sucking on it. Mm hmm, all right, which is the 485 00:25:28,640 --> 00:25:30,560 Speaker 2: whole We can have a conversation about this for about 486 00:25:30,560 --> 00:25:34,160 Speaker 2: two hours about how carburetors work, but it all, it all, 487 00:25:34,200 --> 00:25:37,840 Speaker 2: all the physics comes back to this. So when that 488 00:25:37,960 --> 00:25:41,320 Speaker 2: doesn't start, you're just looking to see can it build 489 00:25:41,680 --> 00:25:45,879 Speaker 2: vacuum during a crank? Simple test if you can't find 490 00:25:45,880 --> 00:25:48,880 Speaker 2: information on it. You send me the then I'll find 491 00:25:48,880 --> 00:25:52,600 Speaker 2: the test procedure. I'll email it to you roniccardoctorshow dot com. 492 00:25:53,200 --> 00:25:58,359 Speaker 4: I sure will, all right, So let me get this 493 00:25:58,760 --> 00:26:02,280 Speaker 4: right so I can explain it to the mechanic. And 494 00:26:02,320 --> 00:26:04,720 Speaker 4: I know I'm not going to be able to get 495 00:26:04,760 --> 00:26:07,880 Speaker 4: to the truck to the mechanic when it doesn't start 496 00:26:07,920 --> 00:26:14,639 Speaker 4: like this. So will there be any variation in the 497 00:26:14,720 --> 00:26:18,359 Speaker 4: vacuum when I drive the vehicle up to the shop 498 00:26:18,840 --> 00:26:20,320 Speaker 4: and tell them. 499 00:26:20,160 --> 00:26:23,080 Speaker 2: Hey, hook up a vacuum, do this, do this, don't 500 00:26:23,119 --> 00:26:25,720 Speaker 2: look at it when it's bad, run the test when 501 00:26:25,760 --> 00:26:28,920 Speaker 2: it's good. So you understand what So if you right, 502 00:26:28,960 --> 00:26:31,120 Speaker 2: we always want to look at a good vehicle. He's 503 00:26:31,160 --> 00:26:33,280 Speaker 2: got the same vehicle, ask him to do the test 504 00:26:33,359 --> 00:26:39,760 Speaker 2: on his vehicle. Right. If we don't test broken cars 505 00:26:40,080 --> 00:26:43,240 Speaker 2: or vehicles, right, John, that's the rule. We don't test 506 00:26:43,240 --> 00:26:45,280 Speaker 2: cars when they're broken. We test cars when they're good, 507 00:26:45,280 --> 00:26:46,640 Speaker 2: so we know what they're going to look like when 508 00:26:46,640 --> 00:26:50,800 Speaker 2: they're broken. Oky, All right, simple stuff. 509 00:26:53,960 --> 00:26:59,040 Speaker 4: I'll send you the vin and and we'll go from there. 510 00:26:59,119 --> 00:27:00,800 Speaker 2: We'll go from there. A right, but I'm sure that's 511 00:27:00,800 --> 00:27:02,720 Speaker 2: going to have a test port but that's the first thing. 512 00:27:03,000 --> 00:27:05,480 Speaker 2: Do we have vacuum because why does the primer work? 513 00:27:05,720 --> 00:27:08,119 Speaker 2: If the primer didn't work, then maybe we've got a 514 00:27:08,160 --> 00:27:11,360 Speaker 2: fickum problem. Maybe we've got a fuel delivery problem. Maybe 515 00:27:11,400 --> 00:27:13,600 Speaker 2: we've got a glow plug issue, et cetera, et cetera, 516 00:27:13,680 --> 00:27:16,960 Speaker 2: et cetera. But this sounds like fuel's not getting there now. 517 00:27:16,960 --> 00:27:19,919 Speaker 2: The question is why vacuum test port? All right, I 518 00:27:19,960 --> 00:27:21,480 Speaker 2: gotta go, send me an email. 519 00:27:22,280 --> 00:27:22,960 Speaker 4: Hey, thanks you. 520 00:27:23,080 --> 00:27:25,240 Speaker 2: Very welcome, sir. You'll be well eight five five five 521 00:27:25,320 --> 00:27:27,719 Speaker 2: six zero nine nine zero zero. What else could it be? 522 00:27:28,000 --> 00:27:29,640 Speaker 2: I'm running any of the card doctor. I'll be back 523 00:27:29,680 --> 00:27:35,160 Speaker 2: right after this. Hey, we are rolling along the cellar. 524 00:27:35,240 --> 00:27:37,439 Speaker 2: Let's get to Gerald in North Carolina, Gerald Deron with 525 00:27:37,440 --> 00:27:38,520 Speaker 2: the card doctor. How can I help? 526 00:27:39,400 --> 00:27:40,160 Speaker 3: Hello? Jerod? 527 00:27:40,200 --> 00:27:41,480 Speaker 4: Hello, how you doing, sir? 528 00:27:41,560 --> 00:27:42,160 Speaker 2: What's going on? 529 00:27:42,960 --> 00:27:47,120 Speaker 5: I've got a twenty ten model for grinder four truck. Okay, 530 00:27:47,520 --> 00:27:52,480 Speaker 5: it's four OV six automatic and everything is uh what 531 00:27:53,040 --> 00:27:56,640 Speaker 5: it's doing. Whenever I started it in morning, everyone's dying. 532 00:27:56,720 --> 00:28:00,720 Speaker 5: I've started back up maybe twice three times sometimes and 533 00:28:00,760 --> 00:28:03,919 Speaker 5: then it runs just fine. Maybe drive it seven miles 534 00:28:04,040 --> 00:28:07,000 Speaker 5: or something soft, shut it down, get back in its 535 00:28:07,040 --> 00:28:08,000 Speaker 5: fires right back up. 536 00:28:08,200 --> 00:28:08,520 Speaker 2: Okay. 537 00:28:09,240 --> 00:28:11,960 Speaker 5: Yesterday I had a gem of a mechanic's coat of 538 00:28:12,040 --> 00:28:16,359 Speaker 5: church where he put a clean the throttle body and 539 00:28:16,440 --> 00:28:20,320 Speaker 5: he put a new I tauch you mass airflow sandstro 540 00:28:20,400 --> 00:28:23,960 Speaker 5: on truck. And it started this morning, but it kind 541 00:28:23,960 --> 00:28:27,639 Speaker 5: of quivered a little bit, but it didn't die. And 542 00:28:27,680 --> 00:28:30,240 Speaker 5: I just wonder what the problem, what the real problem 543 00:28:30,400 --> 00:28:31,080 Speaker 5: is with this truck? 544 00:28:31,320 --> 00:28:33,919 Speaker 2: Well? Is it? Is it fixed? Is the first question? 545 00:28:34,040 --> 00:28:37,520 Speaker 2: So is it mass airflow related or is it a 546 00:28:37,560 --> 00:28:40,520 Speaker 2: fuel pressure problem? So if you want to prove, if 547 00:28:40,600 --> 00:28:42,800 Speaker 2: you want to prove, was it I guess are you 548 00:28:42,880 --> 00:28:45,960 Speaker 2: questioning is it the mass airflow because it runs different now? 549 00:28:46,080 --> 00:28:47,760 Speaker 2: Or it runs okay? Which is it? 550 00:28:49,000 --> 00:28:54,520 Speaker 5: Well, it didn't die whereas it had been dying, you know, 551 00:28:54,600 --> 00:28:56,960 Speaker 5: and I haven't started back up, but it didn't start 552 00:28:57,040 --> 00:29:01,080 Speaker 5: really smooth and run, you know, just fire off that bucket. 553 00:29:00,680 --> 00:29:04,200 Speaker 2: Should okay, So it acts like a. 554 00:29:04,240 --> 00:29:08,080 Speaker 5: Fuel pressure brod and the table wall need to go 555 00:29:08,160 --> 00:29:08,840 Speaker 5: to the fix it. 556 00:29:09,040 --> 00:29:12,200 Speaker 2: And I was going to suggest did anybody check fuel pressure? 557 00:29:12,240 --> 00:29:13,640 Speaker 2: You know, how did we come to the conclusion of 558 00:29:13,640 --> 00:29:14,240 Speaker 2: a mass era? 559 00:29:14,440 --> 00:29:16,640 Speaker 5: Was it had that check? I had that check in 560 00:29:16,720 --> 00:29:21,200 Speaker 5: a garage maybe a couple of ways ago. The truck 561 00:29:21,240 --> 00:29:24,560 Speaker 5: didn't nie on them. They can't it overnight, and it 562 00:29:24,640 --> 00:29:26,880 Speaker 5: didn't nye for them, and they couldn't really figure that. 563 00:29:27,120 --> 00:29:31,280 Speaker 5: I did a fuel pressures on it, and uh, it 564 00:29:31,360 --> 00:29:34,440 Speaker 5: started and then while the gate was on. It holds 565 00:29:34,520 --> 00:29:37,600 Speaker 5: great fuel pressure, but it said the ship the truck 566 00:29:37,680 --> 00:29:40,120 Speaker 5: off and it wanted nothing. So I didn't have any 567 00:29:40,480 --> 00:29:42,680 Speaker 5: residual pressure it. 568 00:29:42,680 --> 00:29:47,080 Speaker 2: It should hold some residual But if the condition isn't 569 00:29:47,200 --> 00:29:50,960 Speaker 2: there when the you know, if if they start, if 570 00:29:50,960 --> 00:29:53,680 Speaker 2: they turn the key on, fuel pressure goes to spec 571 00:29:54,280 --> 00:29:56,840 Speaker 2: and they turn it off and it holds and then drops, 572 00:29:56,880 --> 00:30:01,080 Speaker 2: but the truck fires right up. I'm not so concerned 573 00:30:01,120 --> 00:30:03,200 Speaker 2: about the loss of a residual I want to know 574 00:30:03,240 --> 00:30:09,280 Speaker 2: what fuel pressure's doing when it doesn't start. So here's well, 575 00:30:09,320 --> 00:30:11,280 Speaker 2: I was going to say what my question would be, 576 00:30:12,000 --> 00:30:16,000 Speaker 2: all right, if you sat there and if the problem 577 00:30:16,080 --> 00:30:18,640 Speaker 2: was happening, and it sounds like it's not for right now, 578 00:30:18,680 --> 00:30:20,480 Speaker 2: and the fact that we've changed the part kind of 579 00:30:20,520 --> 00:30:23,920 Speaker 2: convolutes the diagnosis. We've watered down the chicken soup. We 580 00:30:23,960 --> 00:30:26,480 Speaker 2: don't know how good it is yet. Is if you 581 00:30:26,640 --> 00:30:30,520 Speaker 2: sat there and turned the key prime the pump shut 582 00:30:30,520 --> 00:30:33,440 Speaker 2: it off. Wait a couple of seconds, prime the pump. 583 00:30:33,680 --> 00:30:36,960 Speaker 2: Shut it off. You know, if you prime the rail, 584 00:30:37,160 --> 00:30:41,440 Speaker 2: would it have started prior to putting the mass airflow on? 585 00:30:41,960 --> 00:30:44,280 Speaker 2: Of course, there's no rule that says you've only got 586 00:30:44,280 --> 00:30:49,040 Speaker 2: one problem. Right. It sounds like the fellow that put 587 00:30:49,080 --> 00:30:51,160 Speaker 2: the mass air on, and I'm not saying he was wrong, 588 00:30:51,760 --> 00:30:54,719 Speaker 2: but it sounds like this. I don't hear any diagnosis 589 00:30:54,720 --> 00:30:56,600 Speaker 2: being done. It sounds like this was his best guess 590 00:30:56,640 --> 00:30:59,959 Speaker 2: and he might have discovered something, or this might be 591 00:31:00,080 --> 00:31:01,880 Speaker 2: the moment the truck is running on its own and 592 00:31:01,920 --> 00:31:04,480 Speaker 2: it's not having the problem. Do you still have the 593 00:31:04,520 --> 00:31:05,640 Speaker 2: old mass airflow? 594 00:31:06,480 --> 00:31:06,760 Speaker 4: I do? 595 00:31:07,640 --> 00:31:10,320 Speaker 2: Was this a Hey, he's my buddy thing, let me 596 00:31:10,360 --> 00:31:13,960 Speaker 2: help him. And we haven't said this is a finished repair? 597 00:31:14,400 --> 00:31:14,600 Speaker 5: Was it? 598 00:31:14,640 --> 00:31:14,800 Speaker 4: Hey? 599 00:31:14,840 --> 00:31:16,880 Speaker 2: Let me put a mass airflow on and try it 600 00:31:16,920 --> 00:31:17,920 Speaker 2: and see what happens. 601 00:31:19,480 --> 00:31:19,800 Speaker 4: Okay? 602 00:31:19,880 --> 00:31:23,560 Speaker 5: He put wong had you of him? And the truck 603 00:31:23,600 --> 00:31:27,720 Speaker 5: didn't like I said, I started truck this morning and 604 00:31:27,760 --> 00:31:33,640 Speaker 5: it didn't I like it. Ben died and that restarted right, 605 00:31:33,760 --> 00:31:38,760 Speaker 5: but it didn't start running. It was its smooth Is 606 00:31:38,800 --> 00:31:40,720 Speaker 5: it really over the kind of quiver little? 607 00:31:40,800 --> 00:31:41,160 Speaker 4: Or uh? 608 00:31:41,960 --> 00:31:42,160 Speaker 2: Right? 609 00:31:42,480 --> 00:31:42,600 Speaker 3: Well? 610 00:31:42,640 --> 00:31:45,720 Speaker 2: Listen, listen, listen, listen to me g and then I 611 00:31:45,720 --> 00:31:49,560 Speaker 2: gotta go all right, there's no diagnosis been done here. Okay, 612 00:31:49,840 --> 00:31:52,240 Speaker 2: try it with the mass airflow at this point, can 613 00:31:52,240 --> 00:31:54,960 Speaker 2: you replicate before you change any more parts? Can you 614 00:31:55,040 --> 00:31:58,400 Speaker 2: replicate the original problem? If the original problem happens, put 615 00:31:58,400 --> 00:32:01,040 Speaker 2: the old mass airflow back on, catch it with the 616 00:32:01,080 --> 00:32:03,960 Speaker 2: problem with fuel pressure. Then we can talk some more. 617 00:32:04,080 --> 00:32:05,840 Speaker 2: I hope that's the best I can do for you 618 00:32:05,840 --> 00:32:07,840 Speaker 2: at the moment, ronn and And and the car doctor. I'll 619 00:32:07,840 --> 00:32:13,760 Speaker 2: be back right after this. Hey coming up, I think 620 00:32:13,840 --> 00:32:16,680 Speaker 2: this week or next week. It'll launch up on the 621 00:32:16,720 --> 00:32:21,720 Speaker 2: YouTube channel a video about changing spark plugs on a 622 00:32:21,840 --> 00:32:25,040 Speaker 2: twenty fifteen Toyota Highlander. And I realized, gee, that sounds 623 00:32:25,040 --> 00:32:28,880 Speaker 2: so simple. What's the specialty or what makes that video 624 00:32:28,920 --> 00:32:34,200 Speaker 2: so special? I'm trying something different. It's several videos piece together, 625 00:32:34,360 --> 00:32:36,240 Speaker 2: tied together, and I'm just trying to show you the 626 00:32:36,280 --> 00:32:40,080 Speaker 2: complexity of just put spark plugs in my car. And 627 00:32:40,680 --> 00:32:44,400 Speaker 2: you take note when I show you the panning. As 628 00:32:44,400 --> 00:32:47,120 Speaker 2: I go around the shop and go what is this piece? 629 00:32:47,200 --> 00:32:49,840 Speaker 2: This piece, this piece, this piece and this piece all 630 00:32:49,840 --> 00:32:54,120 Speaker 2: have in common. They're all supposed to go here Because 631 00:32:54,120 --> 00:32:57,040 Speaker 2: we had to take all that apart to get to there, 632 00:32:57,360 --> 00:32:59,960 Speaker 2: because that's what's involved coming up on our YouTube channel 633 00:33:00,400 --> 00:33:02,720 Speaker 2: this week or next. So if you haven't subscribed, subscribe, 634 00:33:02,720 --> 00:33:05,239 Speaker 2: if you haven't visited our YouTube channel, just get out there, 635 00:33:05,280 --> 00:33:07,600 Speaker 2: go run an Anie in the Car Doctor and you 636 00:33:07,680 --> 00:33:09,880 Speaker 2: will find it along with all the other videos we've 637 00:33:09,880 --> 00:33:11,240 Speaker 2: got up there, and there's more coming. 638 00:33:11,440 --> 00:33:11,600 Speaker 4: Just that. 639 00:33:11,720 --> 00:33:13,280 Speaker 2: We've been working on this one for a while. We're 640 00:33:13,280 --> 00:33:15,320 Speaker 2: trying to change the format a little bit and you know, 641 00:33:15,520 --> 00:33:17,200 Speaker 2: give it, make it a little more interesting, and make 642 00:33:17,200 --> 00:33:18,640 Speaker 2: it a little bit more you know, how do we 643 00:33:18,680 --> 00:33:20,800 Speaker 2: get here? More practical kind of things. So, and don't 644 00:33:20,840 --> 00:33:23,080 Speaker 2: forget hats, t shirts and all the rest over at 645 00:33:23,120 --> 00:33:25,680 Speaker 2: our website just to hit the merchandise button. I'm running 646 00:33:25,720 --> 00:33:27,680 Speaker 2: Ay in the Car Doctor till the next time. Good 647 00:33:27,680 --> 00:33:30,680 Speaker 2: mechanics aren't expensive, they're priceless. See Yeah,