WEBVTT - 3. 9/12 0:00:02.920 --> 0:00:06.840 Imagine your Ron Lieberman. You went to work on nine eleven, 0:00:07.680 --> 0:00:12.560 terrorists slammed jetliners into two skyscrapers only nine feet from 0:00:12.560 --> 0:00:16.200 your apartment. You don't know where your wife says stayed 0:00:16.280 --> 0:00:19.880 last night, she never came home, and you can't leave 0:00:19.880 --> 0:00:23.160 the hospital where you work. You're an emergency doctor, and man, 0:00:23.200 --> 0:00:26.040 you think there's gonna be a massive surge of severely 0:00:26.079 --> 0:00:30.440 injured patients. There's misinformation and more planes and crashes and 0:00:30.520 --> 0:00:34.599 chaos and panic. Later, you hop in an ambulance, get 0:00:34.600 --> 0:00:37.240 as close as you can to your apartment, hop out 0:00:37.760 --> 0:00:42.800 and walk past smoldering ruins. And now it's like nine 0:00:42.880 --> 0:00:45.159 or ten PM and you're standing in front of your 0:00:45.200 --> 0:00:48.360 chained up building, flashing a light to the only residents 0:00:48.360 --> 0:00:51.240 still there, asking them to see if your wife is home. 0:00:51.960 --> 0:00:59.440 She isn't. But you can't just sleep. You feel sick, bubbling, anxiety, exhaustion, 0:01:00.000 --> 0:01:04.240 irvis energy, tired but wired. So you go to a 0:01:04.319 --> 0:01:07.080 high school near the World Trade Center, a staging area, 0:01:07.240 --> 0:01:11.960 and volunteer. Finally, around two AM you leave. You walk 0:01:12.040 --> 0:01:14.720 to a friend's place in the West Village. You crashed 0:01:14.720 --> 0:01:26.800 on their couch, fit full feverish sleep for my Heart Media. 0:01:27.240 --> 0:01:30.080 This is Missing on nine eleven, The story of one 0:01:30.120 --> 0:01:32.840 woman who vanished on the eve of history and my 0:01:32.959 --> 0:02:04.280 quest to find her. I'm your host, John Wallzac. On 0:02:04.360 --> 0:02:08.399 September twelve, two th one, Weary and in shock, Ron 0:02:08.560 --> 0:02:11.520 uses a volunteer badge to once again slip past security 0:02:11.560 --> 0:02:16.000 barricades into the restricted zone. A post apocalyptic dust escape 0:02:16.560 --> 0:02:19.480 nine eleven reduced the World Trade Center to two million 0:02:19.560 --> 0:02:23.320 tons of debris, the pile, they call it, and later 0:02:23.520 --> 0:02:27.160 ground zero. Accompanied by friends, Ron makes his way to 0:02:27.200 --> 0:02:30.600 to Rector Place in Battery Park City, where he and 0:02:30.639 --> 0:02:35.280 Snaha live. Sammy Fliciano, a doorman, is already there along 0:02:35.280 --> 0:02:38.800 with two other building employees, going door to door checking 0:02:38.840 --> 0:02:41.320 each unit. Well, were checking the apartments. One of the 0:02:41.680 --> 0:02:44.919 one of the pieces of the of the airplane. One 0:02:44.919 --> 0:02:46.960 of the pieces was inside one of the apartments. I 0:02:46.960 --> 0:02:51.680 remember that. Wow, Yeah, I remember when I went to 0:02:51.680 --> 0:02:54.400 one of the apartments and there was a piece of 0:02:54.440 --> 0:02:57.000 an airplane inside the one of the apartments, the small 0:02:57.040 --> 0:03:00.840 new piece. It's true, part of one of the planes 0:03:00.840 --> 0:03:04.320 that hit the Twin towers, flew nine feet south and 0:03:04.440 --> 0:03:08.600 crashed into an apartment at Rector. The FBI stops by 0:03:08.680 --> 0:03:11.720 to take custody of it. When Ron gets to the building, 0:03:11.880 --> 0:03:14.840 the power is off, so he takes the stairs and 0:03:15.040 --> 0:03:20.600 enters his apartment. Here's what he told in two thousand one. 0:03:20.960 --> 0:03:23.560 Everything looked untouched and there was just this gray layer 0:03:23.560 --> 0:03:26.200 of of soot everywhere through the apartment because one of 0:03:26.240 --> 0:03:28.280 the windows was open. I was really looking very hard 0:03:28.320 --> 0:03:29.920 to see if I could see any trace of her, 0:03:29.960 --> 0:03:34.400 and there was nothing. Nothing human. But Ron does see 0:03:34.440 --> 0:03:38.960 prints in the dust, cat prints. He and have two cats, 0:03:39.200 --> 0:03:43.240 Figa and Collie. Figa is a vulgar Italian word for 0:03:43.240 --> 0:03:46.840 forgive me here pussy. Collie with a K is the 0:03:46.920 --> 0:03:50.480 Hindu goddess of death and destruction, the black mother goddess 0:03:50.520 --> 0:03:55.320 who inhabits the cremation ground. She's associated with sexuality and violence, 0:03:55.480 --> 0:03:59.440 but also maternal love. Viga and Collie left little Prince 0:03:59.520 --> 0:04:02.800 all over apartment in the nine eleven dust. Using a 0:04:02.840 --> 0:04:07.280 digital camera, Ron starts taking pictures. I haven't been able 0:04:07.320 --> 0:04:10.280 to view the images, but I'd love to. He also 0:04:10.320 --> 0:04:13.560 grabs some stuff, including two phone books packed with numbers. 0:04:13.880 --> 0:04:16.640 Then he leaves. When he started making calls, I called 0:04:16.680 --> 0:04:18.680 every single person in her phone book, and no one 0:04:18.720 --> 0:04:24.200 had heard from her. Next up flyers designed by Say 0:04:24.279 --> 0:04:27.920 has older brother Ashwyn. They quickly go up all over 0:04:28.000 --> 0:04:31.839 the city, thousands of images of black and white and 0:04:31.920 --> 0:04:37.839 in color too. She's everywhere and nowhere quote missing since 0:04:37.920 --> 0:04:42.080 before the World Trade Center attack. Last seen five pm 0:04:42.320 --> 0:04:48.120 Monday one. Dr sna and Philip M. D black hair, 0:04:48.360 --> 0:04:53.320 brown eyes, five six and fifteen pounds olive skin, Indian, 0:04:53.720 --> 0:04:58.040 thirty one years old, physician at St. Vincent's Hospital, Staten Island. 0:04:58.480 --> 0:05:01.240 Last known to be at Century any one across from 0:05:01.360 --> 0:05:06.239 w TC Monday, eighteen pm, while leaving with multiple large 0:05:06.279 --> 0:05:10.000 shopping bags, wearing a brown knee length short sleeve shirt 0:05:10.080 --> 0:05:14.560 dress and sandals. End quote and at the bottom Ron 0:05:14.560 --> 0:05:18.359 and Ashwin's phone numbers, an email, and a website Ashwin created. 0:05:18.960 --> 0:05:21.400 If you want, you can view an archive version of 0:05:21.400 --> 0:05:24.599 the site via the Internet Archives way Back Machine. Go 0:05:24.800 --> 0:05:28.159 to archive dot org, then search for a Magical Lab 0:05:28.279 --> 0:05:32.080 dot com slash snay ha I M A G I 0:05:32.600 --> 0:05:38.960 L A b dot com slash snay. For the families 0:05:38.960 --> 0:05:42.279 and friends of World Trade Center victims, posting flyers around 0:05:42.279 --> 0:05:45.880 the city is therapeutic, but ultimately, for the most part, 0:05:46.040 --> 0:05:50.400 not useful. The flyers are portraits of humanity, of grief, 0:05:50.680 --> 0:05:54.880 of love, but their investigative utility is minimal. They can't 0:05:54.920 --> 0:05:58.039 bring back victims who were, say, trapped above the point 0:05:58.080 --> 0:06:01.680 of impact high end the towers, unable to escape. But 0:06:01.760 --> 0:06:04.960 the flyer of snay Huh is different because there's no 0:06:05.040 --> 0:06:08.880 evidence snayhow was actually in the towers. Maybe she's just 0:06:09.240 --> 0:06:13.280 lost or in a hospital or a shelter. I think 0:06:13.320 --> 0:06:16.520 she's alive. I think she's somewhere and I just can't 0:06:16.520 --> 0:06:22.280 find her yet. I want you to feel this immediacy. 0:06:22.600 --> 0:06:26.120 Your wife is missing. Time is running out, so you 0:06:26.200 --> 0:06:28.680 pacete flyers, and when you run out of energy, you 0:06:28.720 --> 0:06:32.800 paste more with a sense of purpose. Flyers are just 0:06:32.880 --> 0:06:35.919 the start, though. Snay House family also goes on a 0:06:36.000 --> 0:06:39.240 media blitz, or to be more accurate, they try to 0:06:39.279 --> 0:06:44.200 get media attention. Initially they fail. Thousands are missing. There 0:06:44.200 --> 0:06:47.279 are too many stories to tell and too few reporters 0:06:47.320 --> 0:06:50.279 to tell them. So on the evening of nine and 0:06:50.320 --> 0:06:54.120 an act of desperation, snay house younger brother, John approaches 0:06:54.160 --> 0:06:57.479 a reporter with w ABC and says this but on 0:06:57.520 --> 0:06:59.479 the phone with her and she and she told me 0:06:59.520 --> 0:07:02.080 that she was She couldn't leave because there was there 0:07:02.080 --> 0:07:04.160 are people who are hurt. I told her, come on, 0:07:04.320 --> 0:07:08.120 you know, just just leave the building, and and she said, no, 0:07:08.200 --> 0:07:10.200 I have to help this person over here. Is lest 0:07:11.640 --> 0:07:14.560 its last thing I heard from her. None of it 0:07:14.720 --> 0:07:18.520 is true. It's all a lie. John made it up. 0:07:19.000 --> 0:07:22.880 He did not speak to snay Haa on nine eleven. Weird, right, 0:07:23.440 --> 0:07:27.360 This guy just calmly, casually and convincingly lies saying he 0:07:27.400 --> 0:07:29.840 spoke to snay Haa on nine eleven that she called 0:07:29.920 --> 0:07:32.600 him when she ran into the burning towers to save people. 0:07:33.640 --> 0:07:36.440 But when you think about it, is it really that weird? 0:07:36.960 --> 0:07:40.720 If your wife or daughter or sister disappeared, if you 0:07:40.920 --> 0:07:43.560 felt a sense of urgency, if you felt like no 0:07:43.600 --> 0:07:47.920 one was paying attention, what would you do. It isn't 0:07:47.960 --> 0:07:52.200 just John's lie that grabs reporters, though The Flyer works too. 0:07:52.760 --> 0:07:56.040 Remember Hugo Kogia, the man in episode one who knew 0:07:56.040 --> 0:07:58.960 snayha in Seattle in the nineties whose ex girlfriend was 0:07:59.000 --> 0:08:02.640 snay has roommate well. By two thousand one, Hugo is 0:08:02.680 --> 0:08:05.680 living in New York working as a reporter for Newsday, 0:08:05.800 --> 0:08:09.119 and by chance he sees the Flyer. She looked pretty 0:08:09.160 --> 0:08:11.320 much the same I guess she did pretty much the same. 0:08:11.800 --> 0:08:16.120 And then I saw her name and say, huh, I 0:08:16.120 --> 0:08:19.920 mean that's a pretty unique name, snay Huff Phillip. And 0:08:20.200 --> 0:08:23.480 I want to say. It took five to ten seconds 0:08:23.960 --> 0:08:26.520 and then I put it together. Wait a minute, this, 0:08:26.760 --> 0:08:29.200 I think this has to be her. I mean, it 0:08:29.240 --> 0:08:31.320 looks like her. I think it looks like it looks 0:08:31.360 --> 0:08:33.760 like what I remember. It looks like the person I remember. 0:08:34.200 --> 0:08:37.720 And I'm almost positive that was her name. But right 0:08:37.760 --> 0:08:40.679 it didn't add up that she was in New York, 0:08:41.240 --> 0:08:44.079 because this is someone a new from Seattle. Um, so 0:08:44.600 --> 0:08:48.480 that also seemed unlikely. You know, I'm going to say 0:08:48.520 --> 0:08:53.120 that it was really out. Not until I spoke to 0:08:53.160 --> 0:08:56.680 her husband that I think I right. So even even 0:08:56.720 --> 0:08:59.280 at that point, I thought I'd pretty sure this is her, 0:08:59.400 --> 0:09:02.000 But until I spooked her husband, I didn't know for sure. 0:09:04.840 --> 0:09:09.280 Hugo's article, prompted by the fire Ron's on September two, 0:09:09.800 --> 0:09:14.680 one headline lost in attacks wake family fears for city 0:09:14.679 --> 0:09:19.120 woman missing since September by all signs, snay Ha Philip 0:09:20.400 --> 0:09:23.920 is one of dozens, hundreds thousands of people who go 0:09:24.000 --> 0:09:26.920 missing every day of every year for any number of 0:09:26.960 --> 0:09:30.360 reasons she is different because she went missing in Lower 0:09:30.400 --> 0:09:33.800 Manhattan the night before one of the biggest events in 0:09:33.840 --> 0:09:37.480 American history. While the following buildings might not have killed her, 0:09:37.800 --> 0:09:41.880 they essentially erased her. Here's what Ron said. I know 0:09:41.960 --> 0:09:44.120 we live in a random universe, but is it really 0:09:44.240 --> 0:09:47.160 that random? Is what happened to her and what happened 0:09:47.160 --> 0:09:51.120 on September eleven unlucky timing or is it connected? The 0:09:51.160 --> 0:09:53.200 police keep trying to lump her in with the missing 0:09:53.200 --> 0:09:55.480 people from the World Trade Center. I don't know if 0:09:55.480 --> 0:09:57.960 it's because they don't believe me, or they just don't 0:09:57.960 --> 0:10:01.520 want to deal with anything else. We're using valuable time. 0:10:01.920 --> 0:10:05.559 If she's somewhere, we can save her. The family has 0:10:05.600 --> 0:10:09.160 filed two reports with the FBI, a missing person's report 0:10:09.240 --> 0:10:12.920 with detectives at the First Precinct and with authorities investigating 0:10:12.960 --> 0:10:16.720 the World Trade Center disaster. They've hired a private investigator, 0:10:17.080 --> 0:10:21.360 checked hospitals and shelters, posted flyers all over Lower Manhattan, 0:10:21.760 --> 0:10:24.920 and phoned every person in snay Haw Phillips addressed book. 0:10:25.400 --> 0:10:28.760 They've even consulted with a psychic who told Lieberman his 0:10:28.800 --> 0:10:34.679 wife is somewhere safe, unharmed, but unable to speak initially, 0:10:34.880 --> 0:10:37.520 snay House family does not think she was at the 0:10:37.559 --> 0:10:42.240 World Trade Center on nine eleven. Denial maybe, but logic too. 0:10:42.880 --> 0:10:45.760 Here's what Ron told Rachel Shier, a reporter with the 0:10:45.760 --> 0:10:48.800 New York Daily News. The only link to the World 0:10:48.840 --> 0:10:51.600 Trade Center is that we live in Battery Park City. 0:10:52.040 --> 0:10:54.760 We never go there. She had no business being there. 0:10:55.440 --> 0:11:00.320 Shire's article runs on September headline She's law in a 0:11:00.400 --> 0:11:03.880 sea of missing Battery Park City doc vanished the day 0:11:03.880 --> 0:11:07.320 before attack. When you contacted me and said that you 0:11:07.320 --> 0:11:09.800 were interested in a story that I wrote, I instantly 0:11:09.800 --> 0:11:12.920 guessed that it was that it was that one, because 0:11:12.960 --> 0:11:15.240 out of all the stories I wrote for the Daily News, 0:11:15.760 --> 0:11:18.600 um that that is honestly the one I remember the most. 0:11:19.280 --> 0:11:23.960 Shire started working for the Daily News eleven she was 0:11:24.000 --> 0:11:27.320 in Brooklyn, unable to make it into Manhattan. I was 0:11:27.360 --> 0:11:30.720 a New York reporter, and and like our our instinct 0:11:30.800 --> 0:11:32.840 was to go and try and and and get close 0:11:32.880 --> 0:11:35.400 to the place to do our jobs. And there was 0:11:35.440 --> 0:11:40.000 a sense of of like excitement, because you know, that's 0:11:40.040 --> 0:11:42.840 what we're sort of trained to feel when when a 0:11:42.840 --> 0:11:46.760 big story happens. Um strangely enough, I mean, also was 0:11:46.800 --> 0:11:50.520 this horrific thing that was sort of beyond anybody's comprehension. 0:11:51.200 --> 0:11:53.280 And I mean, now we all look back on it, 0:11:53.440 --> 0:11:56.640 you know, we all know what happened, but you know, 0:11:56.920 --> 0:12:00.040 in the moment, of course, we we didn't anticipate. It 0:12:00.640 --> 0:12:04.640 was just impossible to imagine that that the World Trade 0:12:04.640 --> 0:12:08.440 Center was going to collapse after the attacks, one of 0:12:08.480 --> 0:12:12.360 her editors assigned her a story on the family believed 0:12:12.400 --> 0:12:16.560 that if the media, you know, covered the story that 0:12:17.080 --> 0:12:20.559 at that point, it was still days after she had disappeared, 0:12:21.040 --> 0:12:23.440 and so I think that they had a belief that 0:12:24.000 --> 0:12:27.760 the more coverage there was of her story, the more 0:12:27.880 --> 0:12:30.840 chance they had of finding her. Tell me what you 0:12:30.840 --> 0:12:34.439 remember about reporting it, what you remember about it? Well, 0:12:34.480 --> 0:12:39.640 I remember I remember talking to her husband, Ron. I 0:12:39.720 --> 0:12:46.679 can't remember now exactly what he remember him being very distraught. Um, 0:12:46.720 --> 0:12:50.280 you know, and really again, I mean, I think that 0:12:50.640 --> 0:12:53.280 my story, I think was one of the earlier ones 0:12:53.360 --> 0:12:56.000 that was written about her case. It was just days 0:12:56.080 --> 0:12:59.840 after nine eleven, or a week or two afterwards. So 0:13:00.800 --> 0:13:03.320 you know, they still had a lot of hope that 0:13:03.320 --> 0:13:05.440 that maybe they would locate her or at least find 0:13:05.480 --> 0:13:09.160 out what had happened to her, and Um, I remember 0:13:09.280 --> 0:13:14.360 him being very you know, very distraught and really kind 0:13:14.400 --> 0:13:19.000 of at his wits end about what had happened to her, 0:13:19.679 --> 0:13:25.160 And he was very focused on the idea that somehow 0:13:25.280 --> 0:13:28.880 what had happened to her, if I'm remembering this correctly, 0:13:29.080 --> 0:13:32.600 had had somehow connected to nine eleven. He had this 0:13:32.720 --> 0:13:37.640 idea that maybe the day before she had been at 0:13:37.960 --> 0:13:41.640 you know, in the wrong place, you know, or or 0:13:41.679 --> 0:13:44.480 in proximity to the wrong people, like you sort of 0:13:44.520 --> 0:13:48.560 theorized that maybe there were you know, there were terrorists 0:13:48.600 --> 0:13:52.480 who were lurking around the day before nine eleven, you know, 0:13:52.640 --> 0:13:55.320 and she had sort of been in the wrong place 0:13:55.360 --> 0:13:58.079 at the wrong time or something. I mean, I don't 0:13:58.280 --> 0:14:02.079 that was I don't think based on any actual evidence 0:14:02.200 --> 0:14:06.240 or or or reality. But of course these were early days, 0:14:06.240 --> 0:14:10.760 like we knew much less about the whole event of 0:14:10.880 --> 0:14:14.480 nine eleven than we do now. Um so, I mean, 0:14:14.600 --> 0:14:17.520 and also it was just a time. I think it 0:14:17.640 --> 0:14:21.840 was a very strange moment in New York, especially where 0:14:22.520 --> 0:14:25.360 you know, the world had turned upside down and there 0:14:25.480 --> 0:14:29.320 was this kind of general sense that we had entered 0:14:29.400 --> 0:14:33.040 this this kind of apocalyptic reality where anything was possible. 0:14:33.920 --> 0:14:37.920 Snay House story also appears on multiple TV programs, including 0:14:38.000 --> 0:14:42.800 Extra and where her mom Onto makes an emotional plea 0:14:42.880 --> 0:14:45.880 for help. I have the feeling that she is alive 0:14:47.000 --> 0:14:50.280 and that we are not getting enough how to go 0:14:50.400 --> 0:14:57.800 to find her, and that's the hardest block. Snay House 0:14:57.840 --> 0:15:01.280 family is skeptical of the ny p D. They take 0:15:01.360 --> 0:15:04.600 matters into their own hands and hire a private investigator, 0:15:05.080 --> 0:15:07.760 and when he fails to turn up leads, they hire 0:15:07.880 --> 0:15:12.240 another investigator, a retired FBI agent named Ken Gollant, who 0:15:12.240 --> 0:15:15.560 declined to speak with me. All the while, they pushed 0:15:15.560 --> 0:15:20.200 the NYPD hard. They don't want SNA preemptively written off 0:15:20.280 --> 0:15:24.000 as quote, just another nine eleven victim. They need people 0:15:24.040 --> 0:15:27.760 to understand. They need the cops to understand that something 0:15:27.800 --> 0:15:31.640 could have happened to say, before nine eleven she disappeared 0:15:31.640 --> 0:16:00.000 on she could still be alive. The first big clue 0:16:00.320 --> 0:16:04.440 arrives via credit card records say used Ron's Amex to 0:16:04.480 --> 0:16:07.240 make two purchases at Century twenty one on the evening 0:16:07.240 --> 0:16:13.560 of six oh five pm bed linens and lingerie, three 0:16:13.600 --> 0:16:17.280 pairs of shoes. Ron calls Century twenty one and they 0:16:17.320 --> 0:16:20.320 allow him to view their security footage and for about 0:16:20.320 --> 0:16:22.200 two weeks. I set and watched this tape for about 0:16:22.200 --> 0:16:24.600 five hours a day, you know, frame by frame. It's 0:16:24.600 --> 0:16:28.000 one of those stop action photos. What I actually found 0:16:28.000 --> 0:16:31.920 my wife on the tape shopping alone. There she is, 0:16:32.160 --> 0:16:36.360 in slow motion, browsing through coats. The time stamp says 0:16:36.520 --> 0:16:41.320 sixteen fifty seven military time for four fifty seven PM. 0:16:41.360 --> 0:16:45.360 That's a problem. There's a discrepancy because, according to the 0:16:45.480 --> 0:16:49.840 nyp DNA left her apartment between five fifteen and five 0:16:49.920 --> 0:16:53.480 thirty thirty minutes after she was caught on tape in 0:16:53.520 --> 0:16:59.280 century one impossible. So something's off, either the camera's clock 0:16:59.560 --> 0:17:03.760 or the end I p d S timeline. Anyway, PM, 0:17:04.200 --> 0:17:08.520 three pairs of shoes, then nothing. Here is snay Haus 0:17:08.600 --> 0:17:12.960 cousin au in two thousand two Unsolved Mysteries. She leaves 0:17:12.960 --> 0:17:16.199 the store and then she just disappears. There is not 0:17:16.520 --> 0:17:20.480 a trace of her nothing, not a credit card transaction, 0:17:20.560 --> 0:17:23.159 no money taken out of her account, no emails, no 0:17:23.320 --> 0:17:27.199 phone calls. Nothing. How does that happen? It's it's a 0:17:27.280 --> 0:17:34.840 complete mystery. As snay House family frantically searches for clues, 0:17:35.160 --> 0:17:38.960 a critical witness comes forward. Her name is Sonya Mora. 0:17:39.440 --> 0:17:43.640 She's a shoe saleswoman at Century She claims to remember 0:17:43.720 --> 0:17:49.000 ringing up Snayha and something else. She says Snaha was 0:17:49.040 --> 0:17:54.400 with someone another woman except what she is that true? 0:17:55.080 --> 0:17:57.960 This is a critical clue. But the mystery woman does 0:17:58.000 --> 0:18:01.480 not show up with sna on Century twenty one security footage, 0:18:01.680 --> 0:18:05.840 and Sonya, the saleswoman, well, her story either changed multiple 0:18:05.920 --> 0:18:10.000 times or it's been misreported by the NYPD, snay House 0:18:10.040 --> 0:18:14.119 family and the media. Because I've seen multiple versions of 0:18:14.160 --> 0:18:17.320 it and they can't all be true. We reached out 0:18:17.320 --> 0:18:20.600 to Sonya, but once we identified ourselves as journalists, she 0:18:20.720 --> 0:18:24.159 stopped responding and she changed her voicemail greeting to remove 0:18:24.200 --> 0:18:28.359 her name for now. Then, unfortunately, we have to rely 0:18:28.440 --> 0:18:31.159 on second hand accounts of what Sonya claimed to have 0:18:31.240 --> 0:18:34.800 seen on the evening of nine. In one version, Sonya 0:18:34.840 --> 0:18:37.840 said snay House with another woman, an Indian woman, who 0:18:37.920 --> 0:18:41.040 she described as a friend. The two women allegedly told 0:18:41.040 --> 0:18:44.040 Sonya that after buying shoes, they might go quote to 0:18:44.080 --> 0:18:49.560 the lingerie area, presumably inside Century twenty one. In another version, 0:18:49.680 --> 0:18:52.920 according to Sonya, snay might have been with another woman. 0:18:53.480 --> 0:19:00.520 Maybe these are obviously very different accounts. In one is 0:19:00.520 --> 0:19:04.359 clearly with another woman. She speaks to Sonya directly and 0:19:04.440 --> 0:19:06.440 says she and the mystery woman might go to the 0:19:06.520 --> 0:19:10.119 lingerie area in the other Sonya isn't even sure if 0:19:10.160 --> 0:19:14.320 the two women are together. And then there's this. Remember 0:19:14.359 --> 0:19:16.840 earlier when I gave you the website snay How's older 0:19:16.840 --> 0:19:21.679 brother Ashwyn created imagical lab dot com slash snay Haa. Well, 0:19:21.960 --> 0:19:25.280 via an archive version of that site, I found something that, 0:19:25.359 --> 0:19:28.399 to my knowledge, has never been reported in any account 0:19:28.440 --> 0:19:32.480 of snay house disappearance. According to the site, quote, Ron 0:19:32.600 --> 0:19:36.160 spoke to the saleswoman who assisted snay Haa at century one. 0:19:36.600 --> 0:19:39.479 She said Snayha was in good spirits and with another 0:19:39.520 --> 0:19:43.919 Indian maybe woman around thirty five to a hundred and 0:19:43.960 --> 0:19:47.280 twenty pounds with short black hair, and that they were 0:19:47.320 --> 0:19:51.359 headed to Victoria's Secret and Jones of New York. End quote. 0:19:52.320 --> 0:19:55.639 This is the very first concrete clue I've ever seen 0:19:56.000 --> 0:20:00.560 indicating where sna may have gone on after century twenty one. 0:20:00.840 --> 0:20:04.080 For some reason, though her family never mentioned it publicly, 0:20:04.400 --> 0:20:08.000 not in interviews, and later not in court, it exists 0:20:08.080 --> 0:20:11.200 only on one archive page of a site created right 0:20:11.200 --> 0:20:15.400 after nine eleven by say As brother Ashwin is it true, 0:20:15.760 --> 0:20:19.040 which account of the last known sighting of sna is accurate? 0:20:19.520 --> 0:20:23.320 What was she alone clearly with another woman, maybe with 0:20:23.359 --> 0:20:28.080 another woman going to the lingerie area or specifically to 0:20:28.240 --> 0:20:32.560 Victoria's Secret and Jones New York. Unfortunately I don't know. 0:20:33.119 --> 0:20:36.800 Ashwyn says older brother did not respond to interview requests. 0:20:39.680 --> 0:20:42.320 So what about the version in which Snay and the 0:20:42.359 --> 0:20:45.800 mystery woman said that after century one they were going 0:20:45.840 --> 0:20:49.000 to Victoria's Secret and Jones New York, a clothing store. 0:20:49.800 --> 0:20:53.560 If accurate, this is a critical clue, the only clue 0:20:53.720 --> 0:20:59.320 so far about where may have gone on after century So, 0:20:59.640 --> 0:21:02.000 even though I think this is a long shot, I 0:21:02.080 --> 0:21:05.080 tried to find all Victoria's Secret and Jones New York 0:21:05.119 --> 0:21:08.239 locations in Manhattan in two thousand one to see if 0:21:08.240 --> 0:21:11.200 there were any neighborhoods or malls that had both stores 0:21:11.480 --> 0:21:15.040 to see where Snahob might have gone. First, I contacted 0:21:15.080 --> 0:21:19.160 Authentic Brands Group, which owns Jones New York, and L Brands, 0:21:19.280 --> 0:21:23.200 which owns Victoria's Secret. Authentic Brands didn't respond to us 0:21:23.280 --> 0:21:26.080 at all. L Brands told me that they looked into 0:21:26.119 --> 0:21:28.680 it and quote, do not have the information you are 0:21:28.720 --> 0:21:31.880 requesting a list of their Manhattan's stores in two thousand one. 0:21:32.520 --> 0:21:35.520 So we dug into old phone books. A quick shout 0:21:35.560 --> 0:21:38.280 out here to the New York Public Library, which searched 0:21:38.280 --> 0:21:40.479 through a two thousand one phone book for US and 0:21:40.520 --> 0:21:44.920 sent us scanned images. We found eight Victoria's Secret locations 0:21:44.960 --> 0:21:49.359 in Manhattan, but only one Jones New York store. Interestingly enough, 0:21:49.600 --> 0:21:52.240 one of the Victoria's Secret stores was in the mall 0:21:52.400 --> 0:21:55.320 underneath the World Trade Center. Do you hear it mentioned 0:21:55.320 --> 0:22:01.440 in this emergency dispatch from nine eleven a minute ago? 0:22:01.480 --> 0:22:06.080 And I was set up the building buildings now building now, 0:22:06.240 --> 0:22:12.119 I was treatment build all this day. I got it 0:22:13.119 --> 0:22:19.560 on the floor of that. It makes sense that on 0:22:20.440 --> 0:22:23.639 Snayhop may have gone to this Victoria's Secret in the 0:22:23.760 --> 0:22:26.320 mall under the Trade Center. It would have been on 0:22:26.440 --> 0:22:28.840 the way back to her apartment, but she would have 0:22:28.920 --> 0:22:31.680 had only forty minutes to get there and shop. She 0:22:31.880 --> 0:22:35.600 left Century one around seven eighteen pm, and the Victoria's 0:22:35.640 --> 0:22:39.040 Secret at the Trade Center closed at eight pm. Also, 0:22:39.320 --> 0:22:41.600 there was no Jones New York store in the Trade 0:22:41.640 --> 0:22:44.800 Center mall. In fact, the only Jones New York store 0:22:44.880 --> 0:22:47.440 in Manhattan in two thousand one that we could find 0:22:47.880 --> 0:22:52.119 was located at one nineteen West Street in Midtown. The 0:22:52.240 --> 0:22:56.280 nearest Victoria's Secret to that was at four Seventh Avenue, 0:22:56.560 --> 0:22:59.640 a five minute walk. So if the account in which 0:23:00.080 --> 0:23:02.320 Hot and the mystery Woman said they were going to 0:23:02.440 --> 0:23:05.680 Victoria's Secret and Jones, New York is true, and that's 0:23:05.720 --> 0:23:09.960 a big if, then maybe they went to Midtown. Anyway, 0:23:10.160 --> 0:23:13.040 what about the mystery woman? Did Snayhouse stay with her 0:23:13.240 --> 0:23:17.440 the night of did she even exist? Here's snay House 0:23:17.520 --> 0:23:20.920 cousin on you on Unsolved Mysteries. We have no idea 0:23:20.960 --> 0:23:24.200 who this person is and that she never existed in 0:23:24.240 --> 0:23:26.760 Snail's past. We've gone through her phone books, We've gone 0:23:26.800 --> 0:23:31.000 through email. There's no like phone call even made to 0:23:31.160 --> 0:23:35.600 this person during that day. She doesn't exist anywhere else. 0:23:36.119 --> 0:23:38.920 I mean, it could be very possible Snail run into her. 0:23:39.000 --> 0:23:41.760 It could be an old time friend. But if the 0:23:41.840 --> 0:23:44.760 woman was an old time friend, why would she stay 0:23:44.800 --> 0:23:48.200 in the shadows. She never came forward, not to snay 0:23:48.240 --> 0:23:51.280 House family, not to the cops, not to the press. 0:24:15.600 --> 0:24:19.680 As Snayhouse family forced forward with an independent investigation, the 0:24:19.880 --> 0:24:23.760 NYPD was on the case too. The lead investigator's name 0:24:23.840 --> 0:24:28.119 was Detective Richard Stark. I tried really hard to find Stark. 0:24:28.600 --> 0:24:35.800 Unfortunately his name is more common than you'd think. Good evening, Hey, Richard, 0:24:35.880 --> 0:24:39.159 this is John Waltzock. How are you alright? So? How 0:24:39.240 --> 0:24:41.520 are you good? So? I don't know if I have 0:24:41.600 --> 0:24:44.600 the right person. I'm looking for a detective Richard Stark 0:24:44.720 --> 0:24:49.000 or Starks, who investigated, uh, the Snayhoff Phillip case and 0:24:49.160 --> 0:24:53.480 the fall of two thousand one. Would that be you? No? No, 0:24:53.760 --> 0:24:59.040 that that that is not me. This was Richard A. Starks, 0:24:59.280 --> 0:25:03.240 who also worked for the NYPD. Coincidentally, on nine eleven, 0:25:03.520 --> 0:25:07.840 Richard A. Starks saw United flight hit the South Tower 0:25:08.320 --> 0:25:11.120 and later he worked at ground zero looking for bodies. 0:25:11.640 --> 0:25:17.640 But wrong guy. Then there's Richard Stark, an eight year 0:25:17.640 --> 0:25:20.640 old nine eleven survivor who escaped from the Marriott World 0:25:20.640 --> 0:25:26.119 Trade Center, the hotel between the twin Towers. Nope, Plus 0:25:26.200 --> 0:25:29.560 a Richard Stark in Arizona who runs the NYPD the 0:25:29.640 --> 0:25:34.080 New York Pizza Department. But as hard as I tried, 0:25:34.400 --> 0:25:37.280 I could not find the Richard Stark, the one who 0:25:37.320 --> 0:25:41.560 investigated this case. He's never spoken publicly about it. He's 0:25:41.600 --> 0:25:47.000 never given an interview until now. Um and a Richard Stark, Um, 0:25:48.640 --> 0:25:54.560 I live in Manhattan, Oh, the police office from five 0:25:55.240 --> 0:25:58.240 next time on missing on nine eleven? Were you able 0:25:58.480 --> 0:26:01.680 visually to make an identification of that woman as her? 0:26:01.880 --> 0:26:06.440 How much how certain were you? How much doubt did you? Not? 0:26:06.840 --> 0:26:13.240 A facial? No? No, not a positive idea? This week 0:26:13.440 --> 0:26:16.840 A little vignette. It doesn't fit neatly into the narrative, 0:26:17.040 --> 0:26:20.600 but I want to include it anyway. Shortly after nine eleven, 0:26:20.920 --> 0:26:25.160 Patrick Tracy, an Irish doctor and world renowned aesthetic medicine specialist, 0:26:25.400 --> 0:26:29.320 visited New York. While wandering the streets, he saw one 0:26:29.359 --> 0:26:32.680 of the ubiquitous missing Snayhuff flyers. He took it with 0:26:32.840 --> 0:26:36.160 him back to Ireland, a nine eleven memento, a piece 0:26:36.200 --> 0:26:40.200 of history. Later, he framed it alongside an article he 0:26:40.240 --> 0:26:42.760 wrote for the Irish Medical Times and hung it in 0:26:42.840 --> 0:26:46.480 a library in his Dublin clinic. Well around June two 0:26:46.520 --> 0:26:49.440 thousand and six. Guests who visited the clinic and saw 0:26:49.520 --> 0:26:54.439 the poster Michael Jackson. Tracy writes in his book Behind 0:26:54.520 --> 0:26:58.399 the Mask about Jackson quote, his attention was drawn to 0:26:58.520 --> 0:27:00.920 a picture high on the for part of my wall, 0:27:01.280 --> 0:27:04.520