WEBVTT - Greylock Partners Partner Reid Hoffman Talks AI Agents

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news Now.

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<v Speaker 2>Earlier this month, an AI model called Manus went viral

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<v Speaker 2>for its apparent ability to act more independently than AI chatbox.

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<v Speaker 1>Now.

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<v Speaker 2>The development of the so called artificial intelligence agents have

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<v Speaker 2>raised concerns that they will erode human ability to think.

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<v Speaker 2>But Read Hoffman, the Lincoln co founder, Microsoft board member

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<v Speaker 2>and Greylock partner, thinks the opposite. Now He's just published

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<v Speaker 2>a book in which he basically argues that aisystems gain

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<v Speaker 2>greater abilities, they will enhance human agency, hence the book's

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<v Speaker 2>title Souperagency? What could possibly go.

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<v Speaker 1>Right with our AI?

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<v Speaker 2>Feature? And read is here with me? Thank you so much,

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<v Speaker 2>Read Hoffen for joining us. I mean, this is the

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<v Speaker 2>fresh of breath air because there is a lot of

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<v Speaker 2>concern and a lot of worry that AI takes over

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<v Speaker 2>the computers will be in charge and will basically stop

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<v Speaker 2>using our critical thinking.

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<v Speaker 1>Yes, but actually, in fact, if anyone plays with AI today,

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<v Speaker 1>it is the most amazing education technology.

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<v Speaker 3>We have created in human history.

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<v Speaker 1>If you want to learn anything, I use it to

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<v Speaker 1>learn everything from quantum mechanics to like, huh, I wonder

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<v Speaker 1>what cooking souved in this way looks like it's everything.

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<v Speaker 2>But I guess the concern is that, you know, especially

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<v Speaker 2>people that go into a first time job, or students

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<v Speaker 2>or like you know, college kids don't use their critical

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<v Speaker 2>thinking anymore. Because if you just go into chat box

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<v Speaker 2>and say write me a song, it with this, this,

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<v Speaker 2>and this, it does it for you.

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<v Speaker 1>Well, it definitely can do a bunch of things for you,

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<v Speaker 1>but that can help you elevate your game.

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<v Speaker 3>Right.

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<v Speaker 1>So it's a little bit like if you were just

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<v Speaker 1>copying Wikipedia as handing in your essay, sure you could

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<v Speaker 1>do that, but actually, in fact you should use it

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<v Speaker 1>to inspire you to make you think better, to say, hey,

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<v Speaker 1>like for example, when I was writing Superagency, I would

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<v Speaker 1>put in sections and say, how at a history of

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<v Speaker 1>technology specialists critique what I've said, and then I understand

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<v Speaker 1>it and I can decide whether or not I change

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<v Speaker 1>your editings or and therefore the book gets better.

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<v Speaker 2>So I read and reduce cognitive capabilities. Right, this is

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<v Speaker 2>a big concern that we stop thinking, that we think less,

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<v Speaker 2>that we think differently.

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<v Speaker 1>Well, I think it makes it just like all technology,

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<v Speaker 1>you can approach it being lazy, and so if you

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<v Speaker 1>just say, okay, I'm going to outsource it, just like

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<v Speaker 1>for example, I'm going to say, whatever the first search

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<v Speaker 1>result on Google is, that's the answer. And if you

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<v Speaker 1>do it that way, then of course that doesn't help

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<v Speaker 1>you extend. But if you do anything in terms of

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<v Speaker 1>having it be a dialogue with you, having it extend

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<v Speaker 1>your capabilities asking a question, getting an answer, asking another question,

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<v Speaker 1>then it it greatly amplifies your capabilities.

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<v Speaker 2>How do you get rid of the biases, because if

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<v Speaker 2>you have too many biases then it excus of course democracy.

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<v Speaker 1>Well, so all of the major AI labs are trying

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<v Speaker 1>to get it as kind of call it unbiased as possible. Now,

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<v Speaker 1>within human perspective and human knowledge, there's always some things

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<v Speaker 1>a bias.

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<v Speaker 3>We're always learning.

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<v Speaker 1>Like if we kind of look at human beings fifty

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<v Speaker 1>years ago and we are fifty years past and we

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<v Speaker 1>look at them and say, oh, they were biased about this,

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<v Speaker 1>I'm certain humans fifty years from now will be looking

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<v Speaker 1>at us the same way. So it's an ongoing process

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<v Speaker 1>with us as well as the technology.

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<v Speaker 2>Is there anything that worries you about AI?

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<v Speaker 1>The primary thing that worries me is I call AI

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<v Speaker 1>the cognitive industrial Revolution. It's both for the upside, which

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<v Speaker 1>is this whole society we live in, middle class education,

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<v Speaker 1>medicine all comes from the Industrial Revolution. That same amplification

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<v Speaker 1>is coming, but the transitions are difficult. So the thing

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<v Speaker 1>that primarily worries me is to say, look, we're going

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<v Speaker 1>to have to navigate this challenging transition, just like the

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<v Speaker 1>Industrial Revolution was a challenging transition.

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<v Speaker 3>But that's how we have.

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<v Speaker 1>Our children on our future generations be prosperous and have

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<v Speaker 1>amazing societies.

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<v Speaker 3>And so that's the challenge we need to rise to.

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<v Speaker 2>So what's the right way of either designing AI or

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<v Speaker 2>designing safeguards for AI?

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<v Speaker 1>Yeah, well, part of it, there's kind of a two

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<v Speaker 1>part audience for super agency. One is the people who

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<v Speaker 1>are AI fearful or concerned to help them become AI curious.

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<v Speaker 1>But it's also for technologists, which is design for human agency,

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<v Speaker 1>designed for increasing human agency.

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<v Speaker 3>That should be your.

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<v Speaker 1>Design principle and fundamental And the book is also I

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<v Speaker 1>hope helpful for them.

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<v Speaker 2>So read this is basically putting the human you know,

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<v Speaker 2>at the center still of everything. So how they fit

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<v Speaker 2>into the next decade?

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<v Speaker 1>Yeah, well, AI, I think can be amplification intelligence, not

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<v Speaker 1>just artificial intelligence and that amplification the superpowers that we get,

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<v Speaker 1>and it's not just part of super agency. Is if

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<v Speaker 1>you hit a superpower, that helps me too. That's how

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<v Speaker 1>we have superagency together, as long as.

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<v Speaker 2>It's democratic and everybody has it or is that a

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<v Speaker 2>question for in a second phase?

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<v Speaker 1>Well, I think one of the good things about it,

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<v Speaker 1>And that's part of the reason why the first chapter

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<v Speaker 1>is about humanity enters.

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<v Speaker 3>The chat at chat GBT.

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<v Speaker 1>When we build technologies for hundreds of millions and billions

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<v Speaker 1>of people, that's that's broadly inclusive. So that your uber

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<v Speaker 1>driver has the same iPhone that Tim Cook has. That's

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<v Speaker 1>the kind of inclusion that we're targeting.

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<v Speaker 2>Read I mean, I guess evolution is not necessarily progress

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<v Speaker 2>full stop. So how do you make sure that this

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<v Speaker 2>means progress for the majority of humans?

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<v Speaker 3>Well, so I think.

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<v Speaker 1>Look, I think as we iterate and we participate, we

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<v Speaker 1>make progress. And for example, even though you say, well,

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<v Speaker 1>we have a whole bunch of cars and that creates

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<v Speaker 1>climate change, the cars also create our industrial society. And

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<v Speaker 1>by the way, the way that we tackle climate change

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<v Speaker 1>is we add carburetor emissions and we add you know,

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<v Speaker 1>we new kinds of clean energy and we do evs

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<v Speaker 1>and so you know, I tend to be very you know,

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<v Speaker 1>as we do iterative deployment and as we bring humanity

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<v Speaker 1>into the loop, I tend to think we do make progress.

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<v Speaker 1>Now I think again, you make better progress by having

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<v Speaker 1>the right kind of design principles, by accepting criticism.

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<v Speaker 3>By talking about it.

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<v Speaker 1>So, you know, I describe myself as a bloomer, which

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<v Speaker 1>is not that technology is just great. It's technology engaging

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<v Speaker 1>with people as great.

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<v Speaker 2>But it also depends on the people in charge. What

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<v Speaker 2>do you think of Sam Altman's performance so far in

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<v Speaker 2>leading open AI?

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<v Speaker 1>Well, so I think, Look, I think Sam's great contribution

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<v Speaker 1>to humanity will be open AI. And that's what having

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<v Speaker 1>done a number of amazing things before and done amazing

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<v Speaker 1>investments like Confusion and all the rest. And I think

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<v Speaker 1>that his ability to think very big and to have

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<v Speaker 1>bet very hard on this, you know a little bit

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<v Speaker 1>of technological thesis of scale compute and scale learning systems

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<v Speaker 1>is what matters. And that's why open ai has brought

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<v Speaker 1>this current revolution to us. And it's these machines learn

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<v Speaker 1>and they learn things that we help them learn and

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<v Speaker 1>help teach them.

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<v Speaker 2>Is there someone I know You've also had your differences

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<v Speaker 2>with Elon Musk. Who's the person in the space that you,

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<v Speaker 2>if not admire or listen to the most well.

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<v Speaker 1>Sam Altman is definitely one of them. Kevin Scott at

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<v Speaker 1>Microsoft is another, Dario Ahmadi ananthropic as another, James Miyika

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<v Speaker 1>at Google as another. I mean, I think part of

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<v Speaker 1>the thing that's very important about making AI for humanity

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<v Speaker 1>is people who listen to others and talk to others

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<v Speaker 1>and accept criticism. And I think that's one of the

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<v Speaker 1>things that all of these people are very good at.

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<v Speaker 2>Do you need to regulate it or is it something

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<v Speaker 2>that you need to see how it runs and then

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<v Speaker 2>think about regulating afterwards.

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<v Speaker 1>So I think what you do is you start with

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<v Speaker 1>the absolute minimum regulation you could do for the things

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<v Speaker 1>that could be really bad, not for oh, look it

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<v Speaker 1>might have a biased picture or might have a bias statement,

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<v Speaker 1>like we can iterate, we can fix those as we're going.

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<v Speaker 2>Really bad is what people taking over planes to crash,

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<v Speaker 2>the things.

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<v Speaker 1>Like that, you know, cybercrime, et cetera. Regulate for that

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<v Speaker 1>right and then do iterative deployment. And by the way,

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<v Speaker 1>even though they deployment, you eventually get to fear the regulations. So,

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<v Speaker 1>for example, if you try to make everything perfect with

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<v Speaker 1>cars before you put them on the road, we'd never

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<v Speaker 1>have cars. So you put them on the road and

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<v Speaker 1>you go, oh, this for bumpers, this window wipers, this

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<v Speaker 1>for and occasionally, like the market doesn't want seat belts,

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<v Speaker 1>the car manufacturers all want seat belts, and then of

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<v Speaker 1>course the regulators going to say, oh no, no seat

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<v Speaker 1>belts is good, We're going to add those.

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<v Speaker 2>I mean, if you regulate for things, I mean terrorism

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<v Speaker 2>is bad actors, bad state actors, or so it's I mean,

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<v Speaker 2>how do you regulate it unless you have to protect yourself.

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<v Speaker 2>So it's basically finding the technology.

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<v Speaker 1>That blocks them. Well, I think it's the regulation is

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<v Speaker 1>if you're releasing the technology to the general public, which

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<v Speaker 1>could be to the bad actors as well, you're doing

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<v Speaker 1>red teaming and safety, you're putting the right security measures

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<v Speaker 1>to make sure that you're not bleeding the technology to

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<v Speaker 1>rogue states, terrorists, et cetera, that you have a safety

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<v Speaker 1>plan that if you go, Okay, why is the technology

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<v Speaker 1>I'm building if it does leak or anything else, why

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<v Speaker 1>will it.

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<v Speaker 3>Still be safe?

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<v Speaker 1>And how do we continue to have the technology that

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<v Speaker 1>makes anything that's in the wild as safe as possible.

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<v Speaker 2>On Nilon must Do you think he has too much

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<v Speaker 2>power being so close to the president.

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<v Speaker 1>Well, so, look, I think he's a celebrated entrepreneur.

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<v Speaker 3>But I think that.

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<v Speaker 1>Governments are not companies, like, for example, risking a company

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<v Speaker 1>like for example, to say, oh, our ten rockets blow up,

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<v Speaker 1>who cares, it doesn't matter the financial system of a

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<v Speaker 1>country blows up. That's the cultural revolution that's terrible. So

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<v Speaker 1>you actually have to say we take less risk here,

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<v Speaker 1>even at the price of some inefficiency, because it's more

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<v Speaker 1>important for us to not have things blow up.

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<v Speaker 2>Do you worry that things are going too quickly with

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<v Speaker 2>the Trump administration, Well, I.

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<v Speaker 1>Worry that very bad risks are being taken at speed.

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<v Speaker 3>Is not a problem. Risks are a problem.

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<v Speaker 1>And you know, for example, it's like, well, we're just

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<v Speaker 1>going to fire a whole bunch of people. Oh oops,

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<v Speaker 1>we fired a whole bunch of nuclear safety inspectors. Like

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<v Speaker 1>that's the kind of thing that's taking risks that is unwarranted.

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<v Speaker 3>Read.

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<v Speaker 2>I also want to talk to you about China because

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<v Speaker 2>Deep Sea kind of got everyone at the edge of

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<v Speaker 2>their seat. But where do you have a good understanding

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<v Speaker 2>about where China is on AI.

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<v Speaker 3>I have a reasonable understanding.

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<v Speaker 1>I do a fair amount of talking to various people

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<v Speaker 1>in China in order to make sure. Part of the

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<v Speaker 1>thing that when last year I was going around saying

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<v Speaker 1>there was actually an economic race with AI between the

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<v Speaker 1>West and China, people are like, oh, no, you're overblowing

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<v Speaker 1>that because you just simply don't want.

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<v Speaker 3>To be regulated.

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<v Speaker 1>And I think with deep Seak and everything else, we

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<v Speaker 1>see that that race is there, and the Chinese government

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<v Speaker 1>has said that they want to be you know, AI leaders,

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<v Speaker 1>like leading the world.

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<v Speaker 3>By twenty thirty. I think the race is on.

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<v Speaker 1>I think it's very important for US and our industries

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<v Speaker 1>to actually in fact be winning.

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<v Speaker 2>Is this an r Is this the new arms race?

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<v Speaker 1>Well, I don't call it an arms race because it's

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<v Speaker 1>primarily an economic race. There is arm stuff components with it,

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<v Speaker 1>but yes, it is the economic race.

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<v Speaker 2>Read thank you so much for joining us. That was

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<v Speaker 2>Reid Hoffman LinkedIn co founder Gray Luck, partner and of

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<v Speaker 2>course author of Super Agency. It's a good book. It's

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<v Speaker 2>well written, and it's to the point