WEBVTT - What’s the Matter With Boeing, Pt. 1: Shareholders Don't Build Airplanes

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<v Speaker 1>All Zone Media. Welcome to Kadappy here, a podcast about

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<v Speaker 1>things falling apart and how to put them back together again.

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<v Speaker 1>I'm your host, Mia Wong. This is a story about Boeing.

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<v Speaker 1>I'm going to lay my cards on the table from

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<v Speaker 1>the start. I'm from Chicago, but my family is from Seattle.

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<v Speaker 1>Some of my aunts and uncles worked for Boeing in

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<v Speaker 1>the eighties. Of the airline side. Some of our closest

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<v Speaker 1>family friends worked there for much, much longer than that.

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<v Speaker 1>I grew up on the periphery of this industry and

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<v Speaker 1>I have never seen the people in it and the

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<v Speaker 1>people who have left as angry as they are now.

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<v Speaker 1>People are pissed, and they should be. In the last

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<v Speaker 1>six years, Boeing has killed three hundred and forty six people.

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<v Speaker 1>In the years to come, they may well kill more,

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<v Speaker 1>and not a single one of them had to die.

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<v Speaker 1>This is how it happened. What is Boeing. The short answer, obviously,

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<v Speaker 1>is that it's a company that may both civilian and

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<v Speaker 1>military airplanes. It also does some other things, including working

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<v Speaker 1>on space travel, but that's not our media concern here.

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<v Speaker 1>The long answer, however, and it's the long answer that

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<v Speaker 1>we need, is that Boeing is the poster child for

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<v Speaker 1>the post World War Two labor, corporate, militarist alliance. Boeing

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<v Speaker 1>itself was a sometimes uneasy alliance of workers, engineers, and

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<v Speaker 1>the army that made civilian and military airplanes. This is

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<v Speaker 1>also not a terrible description of the entirety of the

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<v Speaker 1>postwar United States, with the proviso at the airplanes that

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<v Speaker 1>the US is making, we're dropping bombs at Vietnam. The

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<v Speaker 1>unwinding of Boeing that we're all watching today as doors

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<v Speaker 1>fall off of planes and more and more grounded, is

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<v Speaker 1>the unwinding of that America. Here I turned to the

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<v Speaker 1>anthropologist David Graber from his book The Utopia of Rules quote,

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<v Speaker 1>I think what happened is best considered as a kind

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<v Speaker 1>of shifting class allegiances on the part of the managerial

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<v Speaker 1>staff of major corporations from an uneasy de facto alliance

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<v Speaker 1>with their own workers to one with investors. As John

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<v Speaker 1>Kenneth Galbraith long ago pointed out, if you create an

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<v Speaker 1>organization geared to produce perfumes, dairy products, or aircraft usel lodges,

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<v Speaker 1>those who make it up will, if left with their

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<v Speaker 1>own devices, tend to concentrate their efforts on producing more

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<v Speaker 1>and better perfumes, dairy products, or aircraft usel lodges, rather

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<v Speaker 1>than thinking primarily of what will make the most money

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<v Speaker 1>for shareholders. What's more, since for most of the twentieth century,

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<v Speaker 1>a job in a large bureaucratic megafirm meant a lifetime

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<v Speaker 1>promise of employment, everyone involved in the process, managers and

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<v Speaker 1>workers alike, tended to see themselves as sharing a certain

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<v Speaker 1>common interest. In this regard over and against meddling owners

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<v Speaker 1>and investors. This kind of solidarity across class lines even

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<v Speaker 1>had a name. It's called corporatism. One mustn't romanticize it.

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<v Speaker 1>It was, among other things, the philosophical basis of fascism. Indeed,

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<v Speaker 1>one could well argue that fascism simply took the idea

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<v Speaker 1>that workers and managers had interest in common, that organizations

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<v Speaker 1>like corporations or communities formed organic holes, and that finances

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<v Speaker 1>were an alien, parasitic force and drove them to their

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<v Speaker 1>ultimate murderis extreme, even in its more benign social democratic versions.

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<v Speaker 1>In America or Europe, the attendant politics often came tinged

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<v Speaker 1>with chauvinism, but they also ensured that the investor class

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<v Speaker 1>was always seen to some extent outsiders, against whom white

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<v Speaker 1>collar and blue collar workers could be considered, at least

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<v Speaker 1>to some degree to be in united common front. Now,

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<v Speaker 1>as a product of the united Front between workers and managers,

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<v Speaker 1>the corporative system of the post war era had a

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<v Speaker 1>very different conception of what a corporation is. It was

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<v Speaker 1>a social entity composed of a variety of classes and

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<v Speaker 1>had an obligation to take care of them. It had

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<v Speaker 1>an obligation to its workers, to its engineers, to its customers,

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<v Speaker 1>and even to its country. By absorbing unions into the

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<v Speaker 1>corporate system, the system itself had been forced to adapt

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<v Speaker 1>a more sociological self conception that vastly differed from the

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<v Speaker 1>ways corporations both view themselves and behave today. As Grayburn notes,

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<v Speaker 1>this class coalition largely wrote capitalists out of the equation,

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<v Speaker 1>reducing them to merror holders of stock, not managers. In

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<v Speaker 1>Boeing's case, those managers were engineers at basically all levels

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<v Speaker 1>of the company. Now we must note here that in

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<v Speaker 1>the post World War two era engineers were extremely powerful,

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<v Speaker 1>and this is not just true of capitalist nations. So

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<v Speaker 1>the US to some extent had an early start on

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<v Speaker 1>the power of engineers in the running of New Deal

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<v Speaker 1>programs like the Tennessee Valley Authority. Engineers are powerful in

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<v Speaker 1>communist countries as well, and it's true in quasi socialist

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<v Speaker 1>countries that had just liberated themselves from the old European empires.

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<v Speaker 1>These engineers were both extremely well paid and very influential

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<v Speaker 1>everywhere you can find them, from Belgium to Peru, and

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<v Speaker 1>the only real difference is whether they were trained by

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<v Speaker 1>the Americans or the Soviets. Now, the fact that you,

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<v Speaker 1>the listener, are not reporting to an engineer right now

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<v Speaker 1>at your job is assigned that they didn't exactly hold

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<v Speaker 1>on to power. In fact, the last vestiges of this

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<v Speaker 1>class of extremely powerful engineers aren't really even in Boeing

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<v Speaker 1>at all. The most prominent remain of the Great Engineering

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<v Speaker 1>International is Shi Jim Ping, who is part of a

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<v Speaker 1>class in China known as the Red Engineers. If you

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<v Speaker 1>want to know more about the Red Engineers, we unfortunately

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<v Speaker 1>do not have time to really go into them here,

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<v Speaker 1>but c Joel Andreas's book Rise of the Red Engineers

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<v Speaker 1>for the most famous treatment of them. Now in China,

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<v Speaker 1>the Red Engineers effectively seized control of the states and

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<v Speaker 1>were the kind of second generation that ruled back the

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<v Speaker 1>social changes of the revolution from the Maoist period. In

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<v Speaker 1>the US, the story is a bit more complicated. In

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<v Speaker 1>some places, the engineers as a class were rolled up

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<v Speaker 1>and brutally destroyed in a war with a newly ascended

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<v Speaker 1>finance class. In others, engineers, feeling the disciplining effects of

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<v Speaker 1>the market, effectively engineered their own destruction. The latter engineers

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<v Speaker 1>leading the company to financial ruin is to some extent

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<v Speaker 1>the story of Boeing, But to get there we need

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<v Speaker 1>to take a look at how the worker management alliance

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<v Speaker 1>Graber described came a part. I have talked at length

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<v Speaker 1>on this show about the economic crisis of the seventies

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<v Speaker 1>in which everything, the entire consensus that had held the

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<v Speaker 1>post war era together fell apart. One of the key

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<v Speaker 1>elements is that in the nineteen seventies, manufacturing becomes zero sum.

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<v Speaker 1>If manufacturing put increases in one country, it can largely

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<v Speaker 1>only come at the expense of production somewhere else. This

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<v Speaker 1>is the product of a general crisis of structural overproduction

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<v Speaker 1>and structural under consumption. This meant that it was no

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<v Speaker 1>longer possible to incorporate everyone into the capitalist welfare system

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<v Speaker 1>while also retaining corporate profits, and so someone was going

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<v Speaker 1>to have to lose everything. It was either going to

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<v Speaker 1>be the capitalists or the workers. And the people who

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<v Speaker 1>lost everything, as I think we're all aware of living

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<v Speaker 1>in the world that we do now, were the workers

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<v Speaker 1>whose power was systematically destroyed. But that largely the story

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<v Speaker 1>of the destruction of unions and the destruction of the

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<v Speaker 1>leftboard broadly is a story for another day for our purposes.

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<v Speaker 1>The important class that was destroyed in the period of

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<v Speaker 1>the seventies is the class of managerial engineers, and these

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<v Speaker 1>engineers were destroyed by a takeover of Corporate America by

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<v Speaker 1>the shareholders the Corporatist Alliance had previews held at Bay.

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<v Speaker 1>The takeover of Corporate America by finance schools had two mechanisms.

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<v Speaker 1>The leveraged buyout, better known as corporate rating, was carried

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<v Speaker 1>out by people like Michael Milkin, and the internal movement

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<v Speaker 1>of executives from inside the corporations themselves, led by people

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<v Speaker 1>like Jack Welsh. We will meet both of these people

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<v Speaker 1>in detail later in this story, but the details of

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<v Speaker 1>the process of how exactly the finance schools came to

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<v Speaker 1>control Corporate America turn out to be extremely important because

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<v Speaker 1>Boeing is destroyed by both of the two mechanisms coming

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<v Speaker 1>together at the same time. Now, as the eighties dawned,

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<v Speaker 1>the world lived in fear of a new kind of

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<v Speaker 1>financial device, the leveraged buyout. The exact mechanisms of the

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<v Speaker 1>leveraged buyout are slightly complicated, but the short version is

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<v Speaker 1>that Michael Milken, a bond salesman who who I eventually

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<v Speaker 1>am going to do a fall behind the bastard's episode

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<v Speaker 1>on because oh my god is the evil and there

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<v Speaker 1>simply is not space to elaborate on all the stuff

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<v Speaker 1>that he did here, including the off that eventually is

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<v Speaker 1>going to send him to prison, figured out a way

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<v Speaker 1>for a person or a group too, with very little

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<v Speaker 1>actual cash on hand, to very quickly take on an

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<v Speaker 1>unbelievable amount of debt, use it to buy a company,

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<v Speaker 1>and then sell that company for parts to pay back

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<v Speaker 1>the debt, pocketing the difference as profit. This was an instant,

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<v Speaker 1>existential danger to a corporate America. Previously, corporate takeovers were

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<v Speaker 1>extremely difficult. Attempting to get two hundred million dollars to

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<v Speaker 1>buy a company required you to have two hundred million

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<v Speaker 1>dollars on hand. But now with the leveraged buyout, a

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<v Speaker 1>group of yahoos with a tiny amount of money could

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<v Speaker 1>simply buy a company for higher van stock price, loot

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<v Speaker 1>it for parts, and destroy it. This completely changed the

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<v Speaker 1>balance of power between shareholders and corporations. One of the

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<v Speaker 1>best accounts of this era is from the anthropologist Karen

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<v Speaker 1>Hoe in her book Liquidated in Ethnography of Wall Street.

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<v Speaker 1>The book was a product with the field work she

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<v Speaker 1>did at a Wall Street investment bank in the nineties.

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<v Speaker 1>And I really cannot emphasize this book enough. This book

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<v Speaker 1>is incredible. Everyone should read. It is a book that

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<v Speaker 1>genuinely changed my life. And one of the things that

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<v Speaker 1>she talks about is this moment, the moments of leverage buyouts,

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<v Speaker 1>and the way that it is constantly brought up by

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<v Speaker 1>the people that she is working with at this bank

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<v Speaker 1>when she's doing her when she's doing her anthropological field work. Everyone.

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<v Speaker 1>She talks about this moment where the corporate waters really

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<v Speaker 1>got going, as the moment the shareholder revolution began. Now,

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<v Speaker 1>we talked earlier about how in post war America the

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<v Speaker 1>corporation was a social entity with responsibilities to its workers

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<v Speaker 1>and country for the shareholders running the new shareholder revolution,

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<v Speaker 1>corporations had exactly one job, getting them more money to

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<v Speaker 1>raise stock prices. They called this shareholder value. And now

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<v Speaker 1>the disciples of shareholder value were able to wield the

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<v Speaker 1>ability to simply buy companies out wholesale and bend them

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<v Speaker 1>to the ends of shareholder value directly. This is what

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<v Speaker 1>is known as the shareholder revolution. Now, do you know

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<v Speaker 1>what else is a revolution in the ways that y'all

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<v Speaker 1>experience capitalism and mass culture at our jobs. It is

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<v Speaker 1>the products and services that support this podcast. We're back.

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<v Speaker 1>The first thing that the corporate raiders and the disciples

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<v Speaker 1>of shareholder value did when they started to take over

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<v Speaker 1>companies was look at the balance sheets of a company

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<v Speaker 1>and destroy everything that didn't immediately look to the Wall

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<v Speaker 1>street goruls like they made money. Now, what are the

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<v Speaker 1>assets on a balance sheet that do not immediately increase

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<v Speaker 1>stock price? Because again, they look like costs. Right. The

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<v Speaker 1>two assets that don't immediately contribute are funds allocated for

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<v Speaker 1>research and development and pensions, the darlings of the workers

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<v Speaker 1>and engineers who comprise the previous corporatist regimes. Mass layoffs followed.

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<v Speaker 1>Companies were reduced to debt financing mechanisms for the corporate

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<v Speaker 1>raiders who took on the debt to acquire them were still.

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<v Speaker 1>As Karen Hoe observes, even companies ran by the old

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<v Speaker 1>elite were forced to embrace the same methods the raiders

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<v Speaker 1>were using, because the only way to keep the raiders

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<v Speaker 1>from buying your company was by increasing your stock price,

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<v Speaker 1>and the only way to increase your stock price was

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<v Speaker 1>to appease the shareholder value fanatics. Control of corporate America

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<v Speaker 1>had shifted from the old managerial work reliance to the

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<v Speaker 1>new shareholder value financiers. Now, the problem with the shareholder

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<v Speaker 1>value people running companies is that they are viscerally physically

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<v Speaker 1>incapable of long term planning. Don't take my word for it,

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<v Speaker 1>here's Karen Hoe quote to actualize their central identity as

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<v Speaker 1>being immediately responsive to their own changing relationship with the market,

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<v Speaker 1>including employees, products, and so on. Their strategy is, in

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<v Speaker 1>a sense, to have no strategy. Ironically, having no long

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<v Speaker 1>term strategy is contradictory and potentially self defeating in that

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<v Speaker 1>investment banks often find themselves making drastic changes, only to

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<v Speaker 1>realize months or weeks later that those changes were unnecessary, premature,

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<v Speaker 1>and extremely costly. For example, in chapter five, I describe

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<v Speaker 1>how investment bankers and because of their access to sensitive

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<v Speaker 1>proprietary information, are not only fired in an instance, but

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<v Speaker 1>must leave the physical premises of the building within fifteen

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<v Speaker 1>to thirty minutes. Given how crucial the control of knowledge

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<v Speaker 1>and the protection of inside information are for Wall Street

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<v Speaker 1>investment banks, it seems self defeating that they do not

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<v Speaker 1>praise any freemium on loyalty. Despite the fact that firms

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<v Speaker 1>try above all to enforce secrecy, they accept it maintained

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<v Speaker 1>this volatility in revolving door policy. To make this clear,

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<v Speaker 1>what carrot Ho is describing is that investment banks, on

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<v Speaker 1>the one hand, turn over like a third of their

0:14:42.480 --> 0:14:45.720
<v Speaker 1>staff every six months, and yet also they are so

0:14:45.920 --> 0:14:49.640
<v Speaker 1>reliant on the secrecy of this proprietary information that they're

0:14:49.720 --> 0:14:53.400
<v Speaker 1>using to make their investment decisions that they are kicking

0:14:53.400 --> 0:14:55.600
<v Speaker 1>the people. They are firing out of the building in

0:14:55.640 --> 0:14:58.680
<v Speaker 1>like fifteen minutes, so they don't have time to plan

0:14:58.840 --> 0:15:02.000
<v Speaker 1>or leak information. But again they're also just firing these

0:15:02.000 --> 0:15:05.280
<v Speaker 1>people on mass, so they're defeating the entire point of

0:15:05.400 --> 0:15:10.320
<v Speaker 1>their operations. These people cannot plan ahead, and the reason

0:15:10.320 --> 0:15:13.680
<v Speaker 1>that they cannot plan ahead. Isn't just that they're sort

0:15:13.680 --> 0:15:16.920
<v Speaker 1>of like naked disciples of pure increase in stock price.

0:15:17.640 --> 0:15:24.480
<v Speaker 1>What Liquidated describes is that these people believe that they

0:15:24.560 --> 0:15:29.760
<v Speaker 1>are effectively constantly reacting to near instantaneous market changes. Right.

0:15:30.320 --> 0:15:33.760
<v Speaker 1>They can't sort of make any kind of long term

0:15:33.800 --> 0:15:36.080
<v Speaker 1>plan because the market is the thing that's making the plan,

0:15:36.240 --> 0:15:39.600
<v Speaker 1>Like this sort of mythical abstraction of the market is

0:15:39.680 --> 0:15:43.280
<v Speaker 1>what is doing all of the actual allocations. So they

0:15:43.320 --> 0:15:44.840
<v Speaker 1>just have to sort of like sit there and have

0:15:44.920 --> 0:15:47.280
<v Speaker 1>no plan and quote unquote respond to what the market

0:15:47.320 --> 0:15:52.240
<v Speaker 1>is doing. Now, large corporations have always, to some extent,

0:15:52.320 --> 0:15:55.520
<v Speaker 1>acted as long term planning engines because they have to.

0:15:56.400 --> 0:15:59.640
<v Speaker 1>Corporations have to do things like research and developments, they

0:15:59.680 --> 0:16:02.120
<v Speaker 1>have to plan product lines, they have to make long

0:16:02.200 --> 0:16:06.720
<v Speaker 1>term decisions about resource allocation, the shareholder value. People are

0:16:06.720 --> 0:16:09.760
<v Speaker 1>incapable of giving a shit about any of this because

0:16:09.800 --> 0:16:12.360
<v Speaker 1>all they care about is immediate stock price movement, because

0:16:12.400 --> 0:16:14.960
<v Speaker 1>they think that immediate stock price movement reflects the will

0:16:15.040 --> 0:16:19.720
<v Speaker 1>of the great efficiency planning engine of the market. And

0:16:19.800 --> 0:16:22.280
<v Speaker 1>you could begin to see here why it would be

0:16:22.320 --> 0:16:26.000
<v Speaker 1>a bad idea if these people who literally cannot create

0:16:26.040 --> 0:16:30.720
<v Speaker 1>long term plans, did something like, for example, take control

0:16:30.840 --> 0:16:36.600
<v Speaker 1>of the world's largest manufacturer of commercial aircraft. Now, the

0:16:36.680 --> 0:16:43.520
<v Speaker 1>shareholder value people also believe that people are effectively interchangeable.

0:16:43.640 --> 0:16:46.160
<v Speaker 1>And they believe this because and this is a very

0:16:46.240 --> 0:16:49.520
<v Speaker 1>key part of why the shareholder value people and why

0:16:49.520 --> 0:16:52.040
<v Speaker 1>these sort of financed people have reshaped the world the

0:16:52.040 --> 0:16:55.000
<v Speaker 1>way they do. They have reshaped the world in their

0:16:55.040 --> 0:16:58.960
<v Speaker 1>own image. And all of these sort of investment bankers

0:16:59.280 --> 0:17:02.680
<v Speaker 1>are interchange right. All of these fucking bankers are fired

0:17:02.800 --> 0:17:05.119
<v Speaker 1>all over the time, and they move from firm to firm,

0:17:05.320 --> 0:17:07.600
<v Speaker 1>and it is fine for them. But the thing is,

0:17:08.160 --> 0:17:11.320
<v Speaker 1>you can't do this with the design of your entire

0:17:11.400 --> 0:17:15.800
<v Speaker 1>aircraft because unlike in finance, where every single one of

0:17:15.840 --> 0:17:18.800
<v Speaker 1>these clowns is really just a replacement level bozo whose

0:17:18.840 --> 0:17:21.600
<v Speaker 1>qualifications are being able to stumble through the chain role

0:17:21.680 --> 0:17:26.199
<v Speaker 1>and vaguely remember calculus, kiss, ask, and play golf, aerospace

0:17:26.240 --> 0:17:31.760
<v Speaker 1>engineers actually do a difficult job and it requires extraordinarily

0:17:31.840 --> 0:17:36.040
<v Speaker 1>large bodies of embedded knowledge to do this job correctly. Now,

0:17:36.520 --> 0:17:38.120
<v Speaker 1>bringing in a bunch of people who think you can

0:17:38.160 --> 0:17:41.600
<v Speaker 1>just fucking replace aerospace engineers will have no negative influences

0:17:41.600 --> 0:17:43.919
<v Speaker 1>on Boeing in the future. Pay no attention to the

0:17:43.960 --> 0:17:47.760
<v Speaker 1>man behind the mirror. Everything is fine. Do you know

0:17:47.800 --> 0:17:50.960
<v Speaker 1>what else is fine? It is the products and services

0:17:51.080 --> 0:18:05.480
<v Speaker 1>that support this podcast. And we are back the shareholder

0:18:05.560 --> 0:18:08.840
<v Speaker 1>value fanatics. The investors who are now taken control of

0:18:08.880 --> 0:18:13.600
<v Speaker 1>corporate America also believe that mass firings make companies more

0:18:13.680 --> 0:18:17.159
<v Speaker 1>valuable because it makes them more efficient. They believe that

0:18:17.359 --> 0:18:21.040
<v Speaker 1>offshoring makes a company more valuable because it makes it

0:18:21.040 --> 0:18:24.680
<v Speaker 1>more efficient. It doesn't actually matter what the effect these

0:18:24.720 --> 0:18:26.919
<v Speaker 1>moves have on the company and its ability to produce

0:18:26.960 --> 0:18:30.159
<v Speaker 1>products and its ability to produce money. It doesn't matter

0:18:30.640 --> 0:18:34.760
<v Speaker 1>at all, because that's how the people who can control

0:18:34.800 --> 0:18:39.719
<v Speaker 1>stock prices by buying the stocks think the world works.

0:18:40.320 --> 0:18:42.840
<v Speaker 1>And so if you do these things, the stock price

0:18:42.880 --> 0:18:47.439
<v Speaker 1>will go up. All quote unquote. Creating shareholder value means

0:18:47.560 --> 0:18:50.200
<v Speaker 1>is convincing a bunch of dipshit quants working one hundred

0:18:50.200 --> 0:18:52.600
<v Speaker 1>and twenty hours a week that your company is valuable,

0:18:52.920 --> 0:18:55.919
<v Speaker 1>so they buy it for a higher price. And these

0:18:56.320 --> 0:18:59.640
<v Speaker 1>are the people who reshape American capitalism to their whims.

0:19:00.400 --> 0:19:03.840
<v Speaker 1>Now importantly for our story, they're also the people who

0:19:03.920 --> 0:19:07.040
<v Speaker 1>ran the second phase of the corporate rating era. The

0:19:07.119 --> 0:19:11.280
<v Speaker 1>mergers and acquisitions boom through the nineties and really to

0:19:11.320 --> 0:19:14.879
<v Speaker 1>this day, Wall Street bankers began to encourage companies to

0:19:14.960 --> 0:19:18.239
<v Speaker 1>buy out other companies as a mechanism of raising their

0:19:18.280 --> 0:19:21.840
<v Speaker 1>stock price. This is, you know, the acquisitions and mergers

0:19:21.880 --> 0:19:26.199
<v Speaker 1>and acquisitions. They also heavily push merging companies together in

0:19:26.280 --> 0:19:29.560
<v Speaker 1>the nineties. The buzzerod behind this was quote unquote synergy.

0:19:30.359 --> 0:19:34.879
<v Speaker 1>Buying companies or merging companies could quote leverage synergies between

0:19:34.880 --> 0:19:39.800
<v Speaker 1>companies to grow shareholder value. Outside of the shareholder value

0:19:39.880 --> 0:19:43.120
<v Speaker 1>fantasy lands, most of these mergers and acquisitions either did

0:19:43.160 --> 0:19:45.800
<v Speaker 1>nothing to help the company if the acquisitions were small,

0:19:46.440 --> 0:19:50.479
<v Speaker 1>or were a complete disaster that destroyed both companies. The

0:19:50.520 --> 0:19:53.520
<v Speaker 1>bankers who orchestrated these mergers and acquisitions didn't give a

0:19:53.560 --> 0:19:57.680
<v Speaker 1>shit though, because they got paid on commission. It did

0:19:57.720 --> 0:20:00.719
<v Speaker 1>not matter to them what happened afterwards. All that matters

0:20:00.800 --> 0:20:03.520
<v Speaker 1>is that the deal goes through. And this is where

0:20:03.520 --> 0:20:07.359
<v Speaker 1>we returned to Boeing because in nineteen ninety seven Boeing

0:20:07.400 --> 0:20:10.440
<v Speaker 1>made an acquisition that would fuck the company forever. They

0:20:10.480 --> 0:20:14.240
<v Speaker 1>bought one of their longtime rivals, an aircraft company known

0:20:14.880 --> 0:20:20.280
<v Speaker 1>as McDonald Douglas. Now hitherto Boeing had been relatively insulated

0:20:20.320 --> 0:20:25.800
<v Speaker 1>from the shareholder revolution. McDonald douglas, however, was not it's CEO.

0:20:26.200 --> 0:20:29.640
<v Speaker 1>Was a man with the incredible name Harry stone Cipher.

0:20:30.640 --> 0:20:33.679
<v Speaker 1>Stone Cipher is different from most aerospace executives because he

0:20:33.800 --> 0:20:37.480
<v Speaker 1>wasn't a McDonald douglas corporate man. He came from Jack

0:20:37.560 --> 0:20:41.800
<v Speaker 1>Welch's General Electric And it's here we need to introduce

0:20:41.840 --> 0:20:45.400
<v Speaker 1>the other mechanism through which the shareholder revolution was realized,

0:20:46.000 --> 0:20:48.800
<v Speaker 1>a new breed of CEOs led by the man himself,

0:20:49.240 --> 0:20:53.239
<v Speaker 1>Jack Welsh. Now we are not going to spend an

0:20:53.359 --> 0:20:58.600
<v Speaker 1>enormous amount of time talking about Jack Welsh in this episode,

0:20:59.000 --> 0:21:02.640
<v Speaker 1>because cool Zone Media podcasts Behind the Bats has three

0:21:02.680 --> 0:21:05.359
<v Speaker 1>hours of episode about this man, which you should go

0:21:05.440 --> 0:21:07.960
<v Speaker 1>listen to their good The short version of it that

0:21:07.960 --> 0:21:09.920
<v Speaker 1>we're going to give here is that Jack Welsh is

0:21:09.960 --> 0:21:12.479
<v Speaker 1>the man who invented the bass layoff. He was one

0:21:12.520 --> 0:21:14.440
<v Speaker 1>of the first CEOs to figure out that again, you

0:21:14.480 --> 0:21:17.440
<v Speaker 1>could raise stock prices by selling off profitable divisions and

0:21:17.520 --> 0:21:20.720
<v Speaker 1>firing workers who are making the company money. Because shareholders

0:21:20.760 --> 0:21:25.560
<v Speaker 1>are ideologically driven maniacs who would believe Welsh's manipulated balance

0:21:25.600 --> 0:21:27.640
<v Speaker 1>sheets that showed the company was doing better than ever,

0:21:27.680 --> 0:21:30.520
<v Speaker 1>even as it sold off all of its assets. He

0:21:30.720 --> 0:21:32.960
<v Speaker 1>was also one of the first people to start practicing

0:21:33.000 --> 0:21:38.160
<v Speaker 1>mass outsourcing, replacing workers directly employed by General Electric with contractors.

0:21:38.520 --> 0:21:44.320
<v Speaker 1>Soon he was outsourcing entire divisions. Offshoring followed. Welsh moved

0:21:44.359 --> 0:21:47.480
<v Speaker 1>jobs from highly paid and highly trained union employees in

0:21:47.520 --> 0:21:51.760
<v Speaker 1>the US to ununionized workers in places like India and Mexico.

0:21:52.680 --> 0:21:57.480
<v Speaker 1>I think people generally kind of understand that offshoing lowers quality,

0:21:57.840 --> 0:22:01.560
<v Speaker 1>but why does that actually happen. It's not about something

0:22:01.600 --> 0:22:03.439
<v Speaker 1>like the natural skill of the workers, which is the

0:22:03.440 --> 0:22:05.480
<v Speaker 1>way it can kind of be presented in these sort

0:22:05.480 --> 0:22:09.520
<v Speaker 1>of nationalist accounts. It is about the level of violence

0:22:09.560 --> 0:22:12.399
<v Speaker 1>that can be inflicted on people. In places like India

0:22:12.440 --> 0:22:16.040
<v Speaker 1>and Mexico and China, there is an extraordinary amount of

0:22:16.080 --> 0:22:18.840
<v Speaker 1>violence that can be inflicted on the working class. And

0:22:19.080 --> 0:22:21.800
<v Speaker 1>because of this violence, because of their ability to destroy

0:22:21.920 --> 0:22:24.160
<v Speaker 1>unions and because of their ability to force people into

0:22:24.200 --> 0:22:28.199
<v Speaker 1>poverty by taking their land, people get paid less money

0:22:28.240 --> 0:22:31.399
<v Speaker 1>to work faster, And those people who are being paid

0:22:31.440 --> 0:22:34.160
<v Speaker 1>less money to work faster with worse training are going

0:22:34.200 --> 0:22:36.800
<v Speaker 1>to be worse at a job than people who are

0:22:36.800 --> 0:22:39.919
<v Speaker 1>paid more to do it better, slower. And Jack Welch

0:22:40.000 --> 0:22:42.840
<v Speaker 1>wants this. He wants to sell shitty, low cost products

0:22:42.880 --> 0:22:45.719
<v Speaker 1>because they're cheaper to make than anything that actually works.

0:22:46.480 --> 0:22:50.560
<v Speaker 1>The long term consequences of this are a disaster. Welch

0:22:50.760 --> 0:22:53.640
<v Speaker 1>drove General Electric, one of the greatest engines of American

0:22:53.680 --> 0:22:58.199
<v Speaker 1>capitalism for a century, into the ground, even after a

0:22:58.240 --> 0:23:02.480
<v Speaker 1>massive government bailout in and it barely exists today. Harry

0:23:02.520 --> 0:23:05.679
<v Speaker 1>Stone Cipher, the CEO of the company Boeing was about

0:23:05.680 --> 0:23:09.960
<v Speaker 1>to buy, said this about Jack Welch quote, Certainly, Jack

0:23:10.000 --> 0:23:12.280
<v Speaker 1>Welch is one of the great leaders in my mind.

0:23:12.480 --> 0:23:14.520
<v Speaker 1>And of course he was selected as CEO of the

0:23:14.560 --> 0:23:17.919
<v Speaker 1>Century by Fortune magazine a couple years ago, and of

0:23:17.960 --> 0:23:20.679
<v Speaker 1>course about twenty years ago that same magazine coined the

0:23:20.680 --> 0:23:23.399
<v Speaker 1>phrase neutron jack, and of course they vilified him at

0:23:23.400 --> 0:23:26.120
<v Speaker 1>every turn. Neutron jack, by the way, refers to like

0:23:26.280 --> 0:23:29.600
<v Speaker 1>a neutron bomb, because effectively, what he was doing was

0:23:29.640 --> 0:23:31.840
<v Speaker 1>firing all the workers and leaving only the sort of

0:23:31.880 --> 0:23:34.560
<v Speaker 1>like physical capital assets, like leaving all of the machines intact,

0:23:34.560 --> 0:23:36.480
<v Speaker 1>which is what a neutron bomb is supposed to do.

0:23:37.560 --> 0:23:40.000
<v Speaker 1>Let's go back to the quote. Quote. Jack had a

0:23:40.040 --> 0:23:42.520
<v Speaker 1>style that was one of trying to change the environment,

0:23:42.680 --> 0:23:45.520
<v Speaker 1>not to just deal with the environment. So he inspired people,

0:23:45.560 --> 0:23:49.400
<v Speaker 1>so he certainly won. So Stone Cipher is a disciple

0:23:49.480 --> 0:23:53.480
<v Speaker 1>of Welch. He immediately starts running the Jack Watch playbook,

0:23:53.720 --> 0:23:56.960
<v Speaker 1>and though and behold, McDonnell douglass was failing when Boeing

0:23:57.000 --> 0:24:00.399
<v Speaker 1>bought it for fourteen billion dollars. And again, like Boeing

0:24:00.440 --> 0:24:03.159
<v Speaker 1>at this point controls like sixty five percent of the

0:24:03.160 --> 0:24:07.439
<v Speaker 1>commercial aviation market, McDonald douglas controls like five. Right, so

0:24:07.520 --> 0:24:10.879
<v Speaker 1>this should have been like Goliath eating David for breakfast,

0:24:11.920 --> 0:24:15.919
<v Speaker 1>but the merger didn't go as planned. Instead of the

0:24:16.000 --> 0:24:20.359
<v Speaker 1>massive Boeing running the tidy McDonald douglas, McDonald douglas executives

0:24:20.359 --> 0:24:23.879
<v Speaker 1>effectively hijacked Boeing and installed themselves in positions of power.

0:24:24.880 --> 0:24:28.280
<v Speaker 1>Stone Cipher and his Padre shareholder value fanatics began to

0:24:28.320 --> 0:24:32.000
<v Speaker 1>consolidate their position and drive out the previous Boeing regime.

0:24:32.760 --> 0:24:36.720
<v Speaker 1>The capstone of this project was moving Boeing headquarters from Seattle,

0:24:37.000 --> 0:24:39.919
<v Speaker 1>where he had been since William E. Boeing founded the

0:24:39.920 --> 0:24:43.080
<v Speaker 1>company in nineteen sixteen, to Chicago, as a way to

0:24:43.160 --> 0:24:46.119
<v Speaker 1>shift the physical center of power of the company away

0:24:46.160 --> 0:24:49.119
<v Speaker 1>from Boeing's engineers and workers and towards the McDonald douglas

0:24:49.160 --> 0:24:52.760
<v Speaker 1>finance goals. Then they began to run the Jack Walsh

0:24:52.840 --> 0:24:56.400
<v Speaker 1>playbook on Boeing in earnest. Every single account of stone

0:24:56.400 --> 0:25:01.119
<v Speaker 1>Cipher's takeover that I've written quotes this exact same line quote.

0:25:01.160 --> 0:25:03.439
<v Speaker 1>When people say I changed the culture of Boeing, that

0:25:03.600 --> 0:25:06.120
<v Speaker 1>was the intent, so that it's run like a business

0:25:06.240 --> 0:25:09.639
<v Speaker 1>rather than a great engineering firm. And what stone Cipher

0:25:09.720 --> 0:25:12.200
<v Speaker 1>is really talking about here, and what everyone is really

0:25:12.320 --> 0:25:15.359
<v Speaker 1>saying when they talk about, you know, the culture shift

0:25:15.480 --> 0:25:18.720
<v Speaker 1>Boeing in this period, what this really is is a

0:25:18.840 --> 0:25:21.320
<v Speaker 1>change in the balance of powers between the engineers and

0:25:21.359 --> 0:25:24.280
<v Speaker 1>workers who actually make the planes and the finance goals

0:25:24.320 --> 0:25:26.879
<v Speaker 1>who own the company. Stone Cipher wanted to crush the

0:25:26.920 --> 0:25:29.640
<v Speaker 1>engineers and workers so he could run Boeing like a business.

0:25:30.480 --> 0:25:33.680
<v Speaker 1>And what he says like a business, he doesn't actually

0:25:33.760 --> 0:25:36.159
<v Speaker 1>mean run it like a business. He means run the

0:25:36.160 --> 0:25:40.320
<v Speaker 1>company like a finance guy. And finance guys don't build planes,

0:25:40.359 --> 0:25:43.720
<v Speaker 1>which is what Boeing had previously been doing. Finance guys

0:25:43.920 --> 0:25:46.480
<v Speaker 1>create shareholder value. Which is to say that they make

0:25:46.560 --> 0:25:49.639
<v Speaker 1>stock prices go up. So if you're just trying to

0:25:49.760 --> 0:25:52.919
<v Speaker 1>raise stock prices, you don't actually need to make an airplane.

0:25:52.960 --> 0:25:55.480
<v Speaker 1>You can outsource the different parts of building the airplane

0:25:55.480 --> 0:25:57.840
<v Speaker 1>to a bunch of random shops around the world who

0:25:57.880 --> 0:26:00.560
<v Speaker 1>work extremely fast, don't have much of idea of what

0:26:00.600 --> 0:26:04.080
<v Speaker 1>they're doing, and do a terrible job long term. Of course,

0:26:04.240 --> 0:26:06.719
<v Speaker 1>this is an absolute disaster. There are very good reasons

0:26:06.720 --> 0:26:09.080
<v Speaker 1>to keep the production line for something as complicated as

0:26:09.080 --> 0:26:14.000
<v Speaker 1>commercial aircraft, in house efficiency, consolidation of knowledge, quality control,

0:26:14.040 --> 0:26:17.240
<v Speaker 1>et cetera, et cetera. But outsourcing is great for his

0:26:17.320 --> 0:26:20.879
<v Speaker 1>stock price, and it's the Jack Welsh model selling shitty

0:26:20.920 --> 0:26:24.280
<v Speaker 1>products for cheap works, kind of if you're General Electric

0:26:24.359 --> 0:26:27.080
<v Speaker 1>making a light bulb. But when Boeing uses these same

0:26:27.119 --> 0:26:31.119
<v Speaker 1>principles to build an aircraft, people begin to die. And

0:26:31.200 --> 0:26:33.639
<v Speaker 1>in the next episode we are going to tell that

0:26:33.800 --> 0:26:37.840
<v Speaker 1>story how Boeing killed three hundred and forty six people.

0:26:41.240 --> 0:26:43.720
<v Speaker 1>It could happen. Here is a production of cool Zone Media.

0:26:43.920 --> 0:26:46.960
<v Speaker 1>For more podcasts from cool Zone Media, visit our website

0:26:47.040 --> 0:26:50.600
<v Speaker 1>coolzonemedia dot com, or check us out on the iHeartRadio app.

0:26:50.680 --> 0:26:54.240
<v Speaker 1>Apple Podcasts or wherever you listen to podcasts, you can

0:26:54.280 --> 0:26:56.639
<v Speaker 1>now find sources for it could happen here, listed directly

0:26:56.640 --> 0:26:58.960
<v Speaker 1>in episode descriptions. Thanks for listening.