WEBVTT - The Race to Teach Robots How to Do Our Jobs

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<v Speaker 1>All right, should I try to put something up so

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<v Speaker 1>I would like so if you hit the space bar,

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<v Speaker 1>you will be in control of the arm. You'll see

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<v Speaker 1>your grippers now green. Um. You may need to move

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<v Speaker 1>down a little farther because once you get to a

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<v Speaker 1>certain height, it will refuse to follow you. Okay, um,

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<v Speaker 1>and you would need your right hand on the mouse. Yes,

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<v Speaker 1>that's me getting a lesson in a computerized version of

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<v Speaker 1>a game I remember playing at truck stops when I

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<v Speaker 1>was a kid. I'm sitting in front of a laptop,

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<v Speaker 1>using a mouse in each hand to steer a claw

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<v Speaker 1>around my screen and trying to grab plush objects. This

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<v Speaker 1>is where your pointer is. Make sure you're not clicking

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<v Speaker 1>buttons and so what you've just done is caused a

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<v Speaker 1>protective stop. That was quick. Yeah, that's because I'm ran

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<v Speaker 1>into the clothing. Yeah, you just basically impaled a stack

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<v Speaker 1>of clothing. I always knew this game is big choice.

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<v Speaker 1>But Chris Hayes, who's the guy with me here, has

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<v Speaker 1>never heard that name. I'm not recognizing the name of

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<v Speaker 1>glass In case, like a glass cub with a bunch

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<v Speaker 1>of stuffed animals in the bottom, and then you have

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<v Speaker 1>like two buttons and there's like a little river, and

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<v Speaker 1>you like, oh, it's just like crane games. You could

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<v Speaker 1>see it as an ultimate like virtual crane game in

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<v Speaker 1>which you are trying well, it's not stacked against you,

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<v Speaker 1>and which is stacked in your favor to try and

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<v Speaker 1>help you actually grab something instead of drop everything you

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<v Speaker 1>try to grab. My wife's actually really good at crane games.

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<v Speaker 1>One's stuff from them all the time. Chris works for

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<v Speaker 1>a startup called Kindred, which isn't quite in the business

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<v Speaker 1>of producing nostalgically themed video games, and the game Chris

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<v Speaker 1>is guiding me through isn't actually a game at all.

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<v Speaker 1>It's the job of a dozen or so employees at Kindred.

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<v Speaker 1>As they steer these robotic clause in a computer screen,

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<v Speaker 1>they're teaching robots how to do things in the physical world.

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<v Speaker 1>Kindred calls these employees pilots. Grabbing different objects and moving

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<v Speaker 1>them around might sound like a simple task, but it's

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<v Speaker 1>actually a lot harder than what most robots have been

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<v Speaker 1>able to handle in the past. It requires them to

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<v Speaker 1>constantly take in new information about their environments and adjust accordingly.

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<v Speaker 1>The robots that can do this are just now emerging,

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<v Speaker 1>and the better they get the more uncomfortable they make us.

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<v Speaker 1>How many of our jobs are going to become obsolete?

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<v Speaker 1>The short answer is, we don't know, but we do

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<v Speaker 1>know something more about a related question, how are these

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<v Speaker 1>robots going to learn to do our jobs? Anyway? Hi,

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<v Speaker 1>I'm Akio and I'm Joshua Freusting, and this week on Decrypted,

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<v Speaker 1>we're taking you inside the race to teach robots how

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<v Speaker 1>to do the things that only humans could do before.

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<v Speaker 1>Some of these robot trainers work at startups trying to

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<v Speaker 1>sell robotics services to companies like The Gap. Some spend

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<v Speaker 1>their time in academic slobs. Some do both. There's something

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<v Speaker 1>ironic and bitter sweet about these people who are automating

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<v Speaker 1>away their own usefulness. How they're approaching their work today

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<v Speaker 1>might have lessons for all of us in the future.

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<v Speaker 1>Stay with us. I walked right by the first time.

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<v Speaker 1>There is not a sign on this door. Back in March,

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<v Speaker 1>I visited Kindred's California office. It's in one of those

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<v Speaker 1>charming San Francisco neighborhoods, you know, the ones under the

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<v Speaker 1>highway over passes where you can't hear yourself think. And

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<v Speaker 1>most of the businesses are auto repair shops. Hey, are

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<v Speaker 1>you guys with Kindred? Hey, I'm looking for Chris some Josh.

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<v Speaker 1>Chris is the guy who heard me talking to earlier.

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<v Speaker 1>He was the very first pilot that Kindred hired. When

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<v Speaker 1>I found him, he was sitting in a conference room

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<v Speaker 1>on his laptop. The only thing that looked different from

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<v Speaker 1>the setup that I used for my job was that

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<v Speaker 1>he had two mice. There was the standard one your

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<v Speaker 1>right hand, and a weird looking one in the left

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<v Speaker 1>hand that he called us Space Navigator. He used both

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<v Speaker 1>mice simultaneously to control a robot that the company had

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<v Speaker 1>set up in its basement. So what did you see

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<v Speaker 1>on his laptop? There were a few different video feeds

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<v Speaker 1>of a pile of clothing laid out under the robotic claw.

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<v Speaker 1>One was a standard video, the other one was what

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<v Speaker 1>Chris called a polygon cloud, which was a three D

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<v Speaker 1>image that showed the same thing but gave you a

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<v Speaker 1>sense of depth. And a dashboard tracked your stats along

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<v Speaker 1>the sides. You can tell how quickly we're picking things

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<v Speaker 1>up on average, and things like that. And you said,

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<v Speaker 1>there's an actual robot in the basement that was responding

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<v Speaker 1>to his commands. Yeah, Kindred has a little workshop down

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<v Speaker 1>there in the basement with a few engineers and the

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<v Speaker 1>robot that it calls Kindred Sort. It's a yellow arm

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<v Speaker 1>with a claw at the end, and it's an a

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<v Speaker 1>round metal enclosure. The office has a few bins filled

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<v Speaker 1>with stuff. It looks like someone just wandered around Kmart

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<v Speaker 1>with a shopping cart, throwing random things in as they

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<v Speaker 1>happened to walk past them. Protective stop. Just clothes and stuff.

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<v Speaker 1>Somebody's in here. Um, let's see if they're the easier

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<v Speaker 1>thing to try and grab you. We can try doing

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<v Speaker 1>some training and if you feel like that's easy, we

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<v Speaker 1>can throw some general merchandise in there as well. Okay,

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<v Speaker 1>Then we walked back upstairs to Chris's computer. I sat

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<v Speaker 1>in front of a program that showed several feeds from

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<v Speaker 1>downstairs and tried to follow Chris's directions to move things around.

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<v Speaker 1>It felt like a video game. Chris actually used to

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<v Speaker 1>be a game designer, I should say. Since I was

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<v Speaker 1>a kid, one of my biggest fears has been playing

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<v Speaker 1>video games in front of people I don't really know,

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<v Speaker 1>and so I wanted Chris to tell me how hard

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<v Speaker 1>it was going to be. There's a trend in gaming

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<v Speaker 1>that you want to make your game like easy to

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<v Speaker 1>pick up, difficult to master, right, And I'd say it

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<v Speaker 1>follows that pattern. It seems like it takes longer than

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<v Speaker 1>twenty minutes to be competent at this, or at least

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<v Speaker 1>I certainly wasn't teaching any robots anything of value after

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<v Speaker 1>my twenty minutes test drive, so it feels like I

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<v Speaker 1>could probably just grip it here you can try. Nope,

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<v Speaker 1>there you go. There was your your claw game that

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<v Speaker 1>felt very much like the log game. Actually, that sense

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<v Speaker 1>of humiliation and disappointment I remember that, Josh, you have

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<v Speaker 1>to ask, are you just a really bad gamer? So

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<v Speaker 1>tell me straight, I'm not very good at this, not yet,

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<v Speaker 1>but like on the average of someone who's spent fifteen

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<v Speaker 1>minutes trying to standard Chris told me most people reach

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<v Speaker 1>competence in a few hours, and then they can get

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<v Speaker 1>about twice that good over a few days or whatever.

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<v Speaker 1>And what do they do once they're good enough? They'll

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<v Speaker 1>be in charge of driving robots operating in some distant

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<v Speaker 1>warehouse somewhere. Kindred as a handful of clients. So far,

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<v Speaker 1>the only one that's announced publicly is the Gap, which

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<v Speaker 1>has a few of its robots running at a facility

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<v Speaker 1>in Tennessee. Over time, as they learned from making my pilots,

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<v Speaker 1>I would imagine that these robots become more capable of

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<v Speaker 1>doing things on their own. That's the idea to teach

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<v Speaker 1>a robot a task. The pilot starts off by mostly

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<v Speaker 1>doing it himself. Then over time the robot takes over

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<v Speaker 1>and just asks the pilot when they get stuck. Do

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<v Speaker 1>we know how long it takes for them to reach

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<v Speaker 1>this fully autonomous state where the robotsn't longer need the pilots? Now?

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<v Speaker 1>This is a sense of question, of course, and robotics

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<v Speaker 1>companies always tie themselves into pretzels trying to talk about

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<v Speaker 1>their impact on labor. On the one hand, they want

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<v Speaker 1>to boast about how quickly they're making progress, but they'll

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<v Speaker 1>also object to any suggestion that they're quote unquote replacing

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<v Speaker 1>jobs in these places. Here's George Bebow, a co founder

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<v Speaker 1>of Kindred who's now the company's chief product officer. Jobs

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<v Speaker 1>are going away. Nobody's seeing or talking about the jobs

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<v Speaker 1>that are coming right, the annotators, the pilots and supervisors,

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<v Speaker 1>the designers. There's a lot of work to be done,

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<v Speaker 1>you know. There have been some pretty scary projections about

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<v Speaker 1>job blasts. I'm thinking in particular about a McKinsey report

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<v Speaker 1>from last year that predicted that automation could displace as

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<v Speaker 1>many as an eight hundred million jobs by twenty Yeah,

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<v Speaker 1>there's been a lot of bracing reports along those lines. Now,

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<v Speaker 1>those numbers always do come with a lot of caveats.

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<v Speaker 1>There could be fewer jobs that end up being automated away,

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<v Speaker 1>and then there's also the question of how many new

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<v Speaker 1>jobs could be created. And that same report that you cited,

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<v Speaker 1>mackenzie said the newly created jobs might actually offset job losses.

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<v Speaker 1>So the transition towards more automation could be disastrous. It

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<v Speaker 1>could end up being much more benign, or it could

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<v Speaker 1>end up being traumatic for many people, with the real

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<v Speaker 1>issue being how to prepare workers for that shift. We

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<v Speaker 1>just don't know. So it's being a robot pilot a job,

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<v Speaker 1>you know. I asked everyone that kin Dre that question,

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<v Speaker 1>and I have to say they didn't even steam sure

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<v Speaker 1>how to answer it. As of now, the company doesn't

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<v Speaker 1>actually have people who show up in the morning, drive

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<v Speaker 1>a robot all day, and then head home at night. Instead,

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<v Speaker 1>it's pilots, pilot for part of the day, then do

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<v Speaker 1>something else for the rest of the time. Chris, their

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<v Speaker 1>first pilot, said he's never done it for more than

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<v Speaker 1>two hours at a stretch, and today he now spends

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<v Speaker 1>his time working on the off where that other pilots use,

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<v Speaker 1>So he's moved out of the robot piloting job altogether.

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<v Speaker 1>Sounds like a smart move if you're kind of automating

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<v Speaker 1>yourself out of a job anyway. Yeah, Well, the folks

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<v Speaker 1>that kindred say the demand for pilots will actually grow significantly.

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<v Speaker 1>That's because the number of robots in the field should

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<v Speaker 1>grow faster than the rate at which each robot becomes

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<v Speaker 1>completely autonomous. So I'm imagining these pilots maybe controlling twenty

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<v Speaker 1>robots at a time instead of maybe just one or two. Yeah,

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<v Speaker 1>that's where they want to end up. And one of

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<v Speaker 1>the challenges Chris is dealing with now actually relates to

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<v Speaker 1>what it's like for a single pilot to be in

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<v Speaker 1>charge of so many robots. He says it can be

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<v Speaker 1>jarring to finish helping one machine pick up a shirt

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<v Speaker 1>and then suddenly be transported to another robot that's right

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<v Speaker 1>in the middle of trying to do something else. The

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<v Speaker 1>more machines you switch between, the more I guess that

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<v Speaker 1>kind of impacts you mentally. Is far as like contact switching.

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<v Speaker 1>When you have you switch over to another machine, you

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<v Speaker 1>it takes little bit of time to get the context

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<v Speaker 1>of like what's going on here, like what is the

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<v Speaker 1>best I'm to grab and like go for it right,

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<v Speaker 1>And the more different machines you have, the more that

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<v Speaker 1>kind of impacts things. Okay, before I described my next stop,

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<v Speaker 1>I think it would be helpful to run through some

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<v Speaker 1>basic FOCAB. So let's start with what we've described so far.

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<v Speaker 1>When I was driving that claw at Kindred, the robotic

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<v Speaker 1>system was tracking my movements and learning exactly how I

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<v Speaker 1>picked up a shirt. That technique is called imitation learning. Okay,

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<v Speaker 1>so this is like showing your kids how to tie

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<v Speaker 1>their shoes by having them watch you do it first exactly. Now,

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<v Speaker 1>there's another strategy for teaching robots that's called reinforcement learning.

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<v Speaker 1>Let's say you're trying to teach a robot how to

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<v Speaker 1>do a backflip. It gives it a shot, but a

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<v Speaker 1>robot doesn't even know what a backflip is, so you

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<v Speaker 1>have to tell it whether it's successful or not. You'd

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<v Speaker 1>also tell at how close it got to doing it right,

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<v Speaker 1>and maybe just how it went wrong. Then the robot

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<v Speaker 1>tries another backflip, and another one and another one, and

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<v Speaker 1>through trial and error, it learns exactly what a backflip

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<v Speaker 1>is and how to successfully carry one out. So this

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<v Speaker 1>might be more like giving your kids some candy when

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<v Speaker 1>they do their homework on time exactly, And just like

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<v Speaker 1>with teaching children, when you're teaching robots, it can help

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<v Speaker 1>to use a combination of different teaching techniques. Reinforcement learning

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<v Speaker 1>has been the dominant technique and a lot of artificial

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<v Speaker 1>intelligence research in recent years, and it works best when

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<v Speaker 1>you have a huge amount of data, but imitation learning

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<v Speaker 1>can fill in some key gaps, so places like Kindred

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<v Speaker 1>that are focusing on it use a combination of both techniques.

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<v Speaker 1>Some of the most advanced academic research on these techniques

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<v Speaker 1>is going on just across the bay from Kindred at

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<v Speaker 1>the Robotics Lab at Berkeley h I was there to

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<v Speaker 1>meet Chelsea Finn. She's a pH d student there. Chelsea

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<v Speaker 1>is a quiet, friendly type who was happy to walk

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<v Speaker 1>me through what she did and was really good at

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<v Speaker 1>explaining things. But I also got the feeling that she

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<v Speaker 1>was a bit embarrassed by the attention. Chelsea's research is

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<v Speaker 1>kind of like the graduate level coursework for robots. The

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<v Speaker 1>ideas that robots should be able to learn things progressively

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<v Speaker 1>faster than the last ones by building on the knowledge

0:12:21.280 --> 0:12:23.000
<v Speaker 1>that they've picked up from all the other things they've

0:12:23.080 --> 0:12:25.439
<v Speaker 1>learned to do well. We've been building on techniques which

0:12:25.480 --> 0:12:27.400
<v Speaker 1>are called metal learning or learning to learn, so that

0:12:27.440 --> 0:12:30.600
<v Speaker 1>you can learn from a new demonstration with a very

0:12:30.600 --> 0:12:33.040
<v Speaker 1>small amount of data. When you see a new demonstration,

0:12:33.679 --> 0:12:36.080
<v Speaker 1>a single new demonstration for a new task, you can

0:12:36.160 --> 0:12:39.120
<v Speaker 1>learn that just from that task. A big goal for

0:12:39.200 --> 0:12:42.040
<v Speaker 1>Chelsea and her colleagues is to have robots learned from

0:12:42.200 --> 0:12:46.600
<v Speaker 1>less and less exact demonstrations. Give us an example. Okay,

0:12:46.600 --> 0:12:49.080
<v Speaker 1>this is gonna sound very elementary about human standards, but

0:12:49.120 --> 0:12:51.880
<v Speaker 1>here goes. Let's say you have a robot and you

0:12:51.880 --> 0:12:53.880
<v Speaker 1>wanted to pick up a ball and put it in

0:12:53.920 --> 0:12:56.680
<v Speaker 1>a red bowl. You've already taught this robot how to

0:12:56.679 --> 0:12:59.400
<v Speaker 1>pick things up, and you've taught it how to put

0:12:59.400 --> 0:13:03.000
<v Speaker 1>things two containers, but it's never seen a red bull before.

0:13:04.160 --> 0:13:07.120
<v Speaker 1>So pilots like Chris and the folks at Kindred would

0:13:07.120 --> 0:13:09.640
<v Speaker 1>do this in a direct way. They'd steer the robot

0:13:09.679 --> 0:13:13.120
<v Speaker 1>through the task while the censors record exactly what this means.

0:13:13.960 --> 0:13:16.679
<v Speaker 1>But Chelsea's team would just showed a video of someone

0:13:16.720 --> 0:13:20.080
<v Speaker 1>putting a ball in a red bowl. At first, the

0:13:20.080 --> 0:13:22.120
<v Speaker 1>person would have to be in exactly the same environment

0:13:22.120 --> 0:13:25.800
<v Speaker 1>the robot already knew about same background, same table, same ball.

0:13:26.480 --> 0:13:28.640
<v Speaker 1>But over time it had learned to do things from

0:13:28.720 --> 0:13:31.400
<v Speaker 1>videos that were less and less similar to its own environment,

0:13:32.040 --> 0:13:34.960
<v Speaker 1>and eventually robots were able to pick up new skills

0:13:35.080 --> 0:13:37.880
<v Speaker 1>just by searching for videos of people, say, putting balls

0:13:37.920 --> 0:13:40.760
<v Speaker 1>into red bulls. It's a big genre on YouTube, and

0:13:41.360 --> 0:13:44.680
<v Speaker 1>the endgame would be for robots to just search YouTube

0:13:44.720 --> 0:13:47.240
<v Speaker 1>for videos it needed, just the way that you might

0:13:47.320 --> 0:13:49.640
<v Speaker 1>learn how to braid hair or change a light switch.

0:13:50.679 --> 0:13:55.240
<v Speaker 1>I'm imagining Chelsea's robot watching hours of makeup tutorials. But

0:13:55.360 --> 0:13:58.040
<v Speaker 1>Chelsea and her colleagues are slowly working their way out

0:13:58.120 --> 0:14:00.880
<v Speaker 1>of the lab. At a big machine and learning expo

0:14:01.000 --> 0:14:04.600
<v Speaker 1>called the Conference on Neural Information Processing Systems, or NIPS,

0:14:05.000 --> 0:14:08.040
<v Speaker 1>they recently showed off the robots flexibility by having people

0:14:08.040 --> 0:14:11.080
<v Speaker 1>at the conference record themselves doing some simple task a

0:14:11.120 --> 0:14:13.920
<v Speaker 1>single time, and then showing how the robot could do

0:14:13.960 --> 0:14:16.000
<v Speaker 1>the same thing by watching them. I mean, this is

0:14:16.080 --> 0:14:18.480
<v Speaker 1>kind of a step between the lab and the real world,

0:14:18.520 --> 0:14:20.480
<v Speaker 1>and that you're actually moving off of the lab that

0:14:20.480 --> 0:14:24.800
<v Speaker 1>it was trained on into this other space and isn't

0:14:25.200 --> 0:14:27.480
<v Speaker 1>the real world. No, it's it's not not. Yes, it's

0:14:27.480 --> 0:14:30.200
<v Speaker 1>definitely not the real world. Although I will say that

0:14:30.240 --> 0:14:32.520
<v Speaker 1>the researchers really like to try to trick the robot.

0:14:33.840 --> 0:14:35.960
<v Speaker 1>You know, I can see how this would really speed

0:14:35.960 --> 0:14:38.200
<v Speaker 1>things up. If you didn't have to have someone like

0:14:38.280 --> 0:14:41.960
<v Speaker 1>Chris painstakingly show how to do each and everything, these

0:14:42.040 --> 0:14:44.720
<v Speaker 1>robots could learn a lot faster. Yeah, And the point

0:14:44.720 --> 0:14:46.840
<v Speaker 1>of all this is that robots don't have to do

0:14:46.920 --> 0:14:49.280
<v Speaker 1>just a single type of job. You have to be

0:14:49.320 --> 0:14:51.680
<v Speaker 1>prepared to do all kinds of things depending on what

0:14:51.720 --> 0:14:54.560
<v Speaker 1>people need from them at any specific time, which is

0:14:54.640 --> 0:14:57.160
<v Speaker 1>probably what most of our jobs are like. Right. Think

0:14:57.200 --> 0:15:00.240
<v Speaker 1>about what makes a good human colleague. It's based really

0:15:00.320 --> 0:15:02.520
<v Speaker 1>the ones who are the most flexible at doing all

0:15:02.600 --> 0:15:05.240
<v Speaker 1>kinds of things and the ones that pick up things

0:15:05.280 --> 0:15:09.160
<v Speaker 1>with these amount of handholding. Right. But Chelsea thinks there's

0:15:09.160 --> 0:15:11.680
<v Speaker 1>a long way to go before robots are really able

0:15:11.680 --> 0:15:14.120
<v Speaker 1>to be this kind of generalist usually a long way.

0:15:14.200 --> 0:15:16.480
<v Speaker 1>Is it like it's so far in the future that

0:15:16.520 --> 0:15:19.240
<v Speaker 1>it's hard to even imagine? Is that like five years,

0:15:19.440 --> 0:15:22.720
<v Speaker 1>that ten years? I would say that it's more than

0:15:22.800 --> 0:15:26.120
<v Speaker 1>five years, and that beyond five years, it's uh, it's

0:15:26.160 --> 0:15:32.200
<v Speaker 1>hard to make accurate predictions. Right down the hall from

0:15:32.240 --> 0:15:34.520
<v Speaker 1>Chelsea is someone who's trying to bridge the gap between

0:15:34.520 --> 0:15:37.600
<v Speaker 1>the academic and commercial worlds of robotics. His name is

0:15:37.640 --> 0:15:41.280
<v Speaker 1>Peter Abiel. He recently started a company called Embodied Intelligence,

0:15:41.320 --> 0:15:43.480
<v Speaker 1>but keeps an opposit at Berkeley. So I swung by

0:15:43.520 --> 0:15:46.400
<v Speaker 1>after saying goodbye to Chelsea. Peter just returned from a

0:15:46.440 --> 0:15:49.440
<v Speaker 1>private event that Jeff Bezos throws every year for researchers

0:15:49.440 --> 0:15:53.200
<v Speaker 1>and AI, robotics and space so they can compare notes. Yeah,

0:15:53.200 --> 0:15:55.920
<v Speaker 1>I've read about the party's I think Dasis calls them

0:15:55.960 --> 0:15:59.680
<v Speaker 1>summer camp for geeks. Well, Peter definitely meets that description.

0:16:00.240 --> 0:16:02.880
<v Speaker 1>When I found him, he was unwrapping random pieces of

0:16:02.920 --> 0:16:04.960
<v Speaker 1>computer equipment that had showed up in the mail while

0:16:04.960 --> 0:16:09.200
<v Speaker 1>he was away. Peter thinks the most important thing to

0:16:09.200 --> 0:16:12.480
<v Speaker 1>make progress on is accelerating the pace at which robots

0:16:12.480 --> 0:16:15.360
<v Speaker 1>to learn new tasks. Hundred and first skills should be

0:16:15.400 --> 0:16:19.080
<v Speaker 1>faster than the hundred skill to learn, and then as

0:16:19.080 --> 0:16:21.240
<v Speaker 1>you keep going, the next one should be even faster

0:16:21.360 --> 0:16:23.800
<v Speaker 1>than faster, even faster. And that's where things get very interesting.

0:16:23.840 --> 0:16:26.160
<v Speaker 1>Is at some point is going to hit a very

0:16:26.200 --> 0:16:29.080
<v Speaker 1>low number of demonstrations, maybe only one or two to

0:16:29.200 --> 0:16:33.280
<v Speaker 1>learn something new. Peter's business, embodied intelligence is super early.

0:16:33.800 --> 0:16:36.080
<v Speaker 1>At this point. He isn't willing to reveal much about

0:16:36.080 --> 0:16:38.480
<v Speaker 1>it except that it exists and he's been talking to

0:16:38.560 --> 0:16:42.080
<v Speaker 1>potential clients. Some of his more recent work at Berkeley

0:16:42.280 --> 0:16:45.880
<v Speaker 1>focused on robot pilots who wore virtual reality headsets. The

0:16:45.920 --> 0:16:48.480
<v Speaker 1>researchers were surprised that it took less than thirty minutes

0:16:48.520 --> 0:16:51.520
<v Speaker 1>of demonstration for robots to learn most new tasks. So

0:16:51.680 --> 0:16:54.400
<v Speaker 1>Josh is he in Chelsea's camp that it will take

0:16:54.560 --> 0:16:57.120
<v Speaker 1>at least five years for robots to be able to

0:16:57.120 --> 0:17:00.400
<v Speaker 1>handle the wide range of tasks that we do well.

0:17:00.440 --> 0:17:02.840
<v Speaker 1>I think the main difference between Peter and Chelsea is

0:17:03.000 --> 0:17:06.200
<v Speaker 1>almost want of tone. Chelsea is speaking as the cautious

0:17:06.200 --> 0:17:10.760
<v Speaker 1>academic and Peter is more of the excitable entrepreneur. They

0:17:10.800 --> 0:17:13.880
<v Speaker 1>both agree that robots that are just sort of generally

0:17:13.920 --> 0:17:16.879
<v Speaker 1>competent and everything that's more than five years out and

0:17:17.080 --> 0:17:20.040
<v Speaker 1>kind of hard to tell. But Peter focus is more

0:17:20.240 --> 0:17:22.359
<v Speaker 1>on what they will be able to do in five years,

0:17:22.400 --> 0:17:24.280
<v Speaker 1>and he thinks they'll be good enough to try a

0:17:24.320 --> 0:17:26.919
<v Speaker 1>lot of things that they can't do today. The longer

0:17:26.960 --> 0:17:29.520
<v Speaker 1>timeline is can we get anybody to teach a robot

0:17:29.560 --> 0:17:33.240
<v Speaker 1>and new skill? The shorter timeline is, can we ourselves

0:17:33.520 --> 0:17:37.720
<v Speaker 1>at embodied intelligence teach robots new skills that robots haven't

0:17:37.720 --> 0:17:39.960
<v Speaker 1>done before. So if you can do that, then those

0:17:40.040 --> 0:17:42.680
<v Speaker 1>robots could be doing things that currently are not possible.

0:17:43.160 --> 0:17:45.239
<v Speaker 1>You know. It sounds like the speed that robots can

0:17:45.359 --> 0:17:48.080
<v Speaker 1>learn these new tasks and switch from task to task

0:17:48.600 --> 0:17:50.920
<v Speaker 1>could be a really critical point to how they would

0:17:50.960 --> 0:17:54.199
<v Speaker 1>be used. Yeah, take the example of a company that

0:17:54.320 --> 0:17:58.040
<v Speaker 1>runs huge logistics facilities. They need a lot of robots

0:17:58.080 --> 0:18:01.120
<v Speaker 1>to operate really quickly, But what they're gonna do from

0:18:01.200 --> 0:18:04.120
<v Speaker 1>day to day isn't going to change that much. If

0:18:04.119 --> 0:18:07.040
<v Speaker 1>it's an expensive and time consuming process for teaching those

0:18:07.119 --> 0:18:09.399
<v Speaker 1>robots their jobs in the first place, it might not

0:18:09.480 --> 0:18:11.960
<v Speaker 1>matter that much because once they're set up they can

0:18:11.960 --> 0:18:14.680
<v Speaker 1>be very efficient. But I would imagine at a smaller

0:18:14.720 --> 0:18:18.040
<v Speaker 1>business the needs would change a lot more than a

0:18:18.119 --> 0:18:22.000
<v Speaker 1>big industrialized setting. Yeah, the way that smaller operations are

0:18:22.000 --> 0:18:24.919
<v Speaker 1>going to benefit from robots is probably if they can

0:18:24.960 --> 0:18:28.119
<v Speaker 1>be really customizable and if they can be trained quickly

0:18:28.160 --> 0:18:30.640
<v Speaker 1>to do whatever the task is at hand. And that's

0:18:30.640 --> 0:18:32.440
<v Speaker 1>really where Peter is hoping to get to. He wants

0:18:32.480 --> 0:18:35.000
<v Speaker 1>to change the dynamic of what it means to have

0:18:35.119 --> 0:18:37.280
<v Speaker 1>a robot. Do Do I need help? Do I need

0:18:37.320 --> 0:18:39.879
<v Speaker 1>physical help moving things around? Putting things together? Because if

0:18:39.920 --> 0:18:42.840
<v Speaker 1>I do whatever it is I need today, it's fun.

0:18:42.920 --> 0:18:44.800
<v Speaker 1>I can need something else tomorrow. I can just reteach

0:18:44.840 --> 0:18:47.320
<v Speaker 1>the robot every single time, and so that will open

0:18:47.400 --> 0:18:50.439
<v Speaker 1>up a lot of opportunities and people will need far

0:18:50.520 --> 0:18:53.600
<v Speaker 1>less capital investment, far less scale be able to take

0:18:53.640 --> 0:18:57.920
<v Speaker 1>advantage of having a robot helped them out. Okay, going

0:18:57.960 --> 0:19:00.600
<v Speaker 1>back to Kindred, the job of a rope but pilot

0:19:00.800 --> 0:19:03.399
<v Speaker 1>didn't actually always look like what I tried sitting in

0:19:03.480 --> 0:19:05.639
<v Speaker 1>front of a laptop and playing what seemed like a

0:19:05.680 --> 0:19:09.199
<v Speaker 1>pretty simple video game. In fact, the original mission of

0:19:09.240 --> 0:19:12.200
<v Speaker 1>the company was to create robots that could do anything

0:19:12.240 --> 0:19:15.760
<v Speaker 1>a human could do physically. At least according to George,

0:19:15.800 --> 0:19:18.399
<v Speaker 1>the co founder who we talked earlier, the job of

0:19:18.480 --> 0:19:21.560
<v Speaker 1>robot training used to involve wearing what's called an exoskeleton.

0:19:22.160 --> 0:19:24.000
<v Speaker 1>Is that what you can capture all the motions from

0:19:24.000 --> 0:19:26.919
<v Speaker 1>all the joints, all the fingers, elbose shoulders, you can

0:19:26.960 --> 0:19:29.280
<v Speaker 1>capture all the informations basically a person in a robots

0:19:29.280 --> 0:19:31.960
<v Speaker 1>the person in robots. For listeners who have never seen

0:19:32.000 --> 0:19:36.480
<v Speaker 1>an exo skeleton, they look truly crazy, like Iron Man.

0:19:36.640 --> 0:19:38.840
<v Speaker 1>It really looks like you're wearing a robot on your body.

0:19:39.160 --> 0:19:41.640
<v Speaker 1>And this is really exciting for scientists. But it turns

0:19:41.640 --> 0:19:44.520
<v Speaker 1>out it was overkill for what most of Kindred's potential

0:19:44.560 --> 0:19:48.080
<v Speaker 1>customers said they wanted, like placing boxes on their right

0:19:48.119 --> 0:19:51.920
<v Speaker 1>shelves right. So the company set the exo skeletons aside

0:19:52.440 --> 0:19:56.320
<v Speaker 1>and focused on doing this one rather mundane thing that

0:19:56.359 --> 0:19:59.320
<v Speaker 1>would win them contracts with companies that were operating warehouses.

0:20:00.080 --> 0:20:02.080
<v Speaker 1>That does feel like a little bit of a letdown.

0:20:02.560 --> 0:20:05.600
<v Speaker 1>The company actually split over it. Two of its founders

0:20:05.720 --> 0:20:07.520
<v Speaker 1>left at the beginning of this year to start a

0:20:07.520 --> 0:20:11.320
<v Speaker 1>new company called Sanctuary dot ai. I talked to one

0:20:11.320 --> 0:20:14.600
<v Speaker 1>of them. Her name is Suzanne Gildert, and she said

0:20:14.680 --> 0:20:16.960
<v Speaker 1>that she had wanted to do work on training robots

0:20:17.000 --> 0:20:20.159
<v Speaker 1>to get all the way to human like intelligence. But

0:20:20.240 --> 0:20:21.639
<v Speaker 1>she also knew that this was going to take a

0:20:21.640 --> 0:20:24.320
<v Speaker 1>lot of time toiling without any real business model in

0:20:24.320 --> 0:20:27.560
<v Speaker 1>the short term, and when Kindred discovered something it could

0:20:27.560 --> 0:20:31.199
<v Speaker 1>sell immediately, she decided to part ways. And is it

0:20:31.280 --> 0:20:34.359
<v Speaker 1>selling well? Kindred does say it is, but they're being

0:20:34.359 --> 0:20:36.960
<v Speaker 1>pretty vague about it. The company's testing period at the

0:20:37.000 --> 0:20:40.600
<v Speaker 1>Gap ended earlier this year, and they decided to expand it.

0:20:41.000 --> 0:20:43.800
<v Speaker 1>I caught up with Jim Liefer, Kindred CEO, on the

0:20:43.800 --> 0:20:46.399
<v Speaker 1>phone a few weeks ago. He was at a supply

0:20:46.480 --> 0:20:49.240
<v Speaker 1>chain conference in Atlanta and said his voice was sore

0:20:49.280 --> 0:20:51.680
<v Speaker 1>from all the pitching. We have a very full dance

0:20:51.760 --> 0:20:55.320
<v Speaker 1>card after these four days. I'm pretty excited about it.

0:20:55.600 --> 0:20:57.560
<v Speaker 1>Jim says that Kindred is really going to ramp up

0:20:57.600 --> 0:21:00.879
<v Speaker 1>its operations over the course of and will operate on

0:21:00.920 --> 0:21:03.920
<v Speaker 1>a far larger commercial scale. I wanted to know whether

0:21:03.920 --> 0:21:06.240
<v Speaker 1>the company's view on the roll of the robot pilot

0:21:06.280 --> 0:21:09.560
<v Speaker 1>had devolved. It employs about a dozen people as pilots,

0:21:09.840 --> 0:21:11.240
<v Speaker 1>but as you said earlier, none of them do it

0:21:11.320 --> 0:21:14.840
<v Speaker 1>full time. Instead, Jim says, they can use the job

0:21:14.880 --> 0:21:16.720
<v Speaker 1>as a way to get into the company and then

0:21:16.760 --> 0:21:19.760
<v Speaker 1>move on to do something else. The current facility for

0:21:19.840 --> 0:21:22.520
<v Speaker 1>pilots is just a corner of its Toronto office. Our

0:21:22.560 --> 0:21:25.520
<v Speaker 1>next one will probably be in place like Mexico, and

0:21:25.560 --> 0:21:28.840
<v Speaker 1>so it might be that there's more of sort of

0:21:28.880 --> 0:21:31.680
<v Speaker 1>like a labor farm of people that will do that.

0:21:31.800 --> 0:21:33.520
<v Speaker 1>And I'm not sure if we if we do, If

0:21:33.520 --> 0:21:35.679
<v Speaker 1>we stand this up in Mexico as I'm as I'm

0:21:35.720 --> 0:21:39.600
<v Speaker 1>at least thinking about doing, then um it would there

0:21:39.600 --> 0:21:43.119
<v Speaker 1>would be less opportunity for them to transition into other roles.

0:21:43.560 --> 0:21:46.080
<v Speaker 1>But just like Peter, Jim says he's been surprised that

0:21:46.119 --> 0:21:49.800
<v Speaker 1>the robots are learning faster than they've predicted. The company

0:21:49.840 --> 0:21:52.760
<v Speaker 1>recently set up a robot at its trade show in Atlanta.

0:21:52.920 --> 0:21:54.760
<v Speaker 1>When Jim first explained it to me, he didn't even

0:21:54.760 --> 0:21:56.720
<v Speaker 1>mentioned there was a pilot involved. He just said it

0:21:56.720 --> 0:21:59.399
<v Speaker 1>was autonomous. But then I asked him about it and

0:21:59.440 --> 0:22:01.600
<v Speaker 1>he corrected self, and so there was a pilot there.

0:22:02.240 --> 0:22:03.960
<v Speaker 1>It was just that the robot was so good at

0:22:04.040 --> 0:22:13.640
<v Speaker 1>doing everything itself that it barely needed him to intervene.

0:22:18.960 --> 0:22:21.280
<v Speaker 1>You know, I've been thinking about what I took away

0:22:21.280 --> 0:22:24.520
<v Speaker 1>from my visits to these robotics labs, and I can't

0:22:24.520 --> 0:22:27.000
<v Speaker 1>help but come back to this story of the mechanical

0:22:27.080 --> 0:22:29.840
<v Speaker 1>turk Um if you don't know that one. This is

0:22:29.880 --> 0:22:34.439
<v Speaker 1>this famous eighteenth century chess playing machine. It appeared to

0:22:34.440 --> 0:22:37.080
<v Speaker 1>be automated, but actually there was a person inside actually

0:22:37.119 --> 0:22:40.320
<v Speaker 1>making the moves by hand. Yeah, that's a great metaphor.

0:22:40.320 --> 0:22:44.560
<v Speaker 1>I mean, watching Kindred's robots in these factories, you'd probably

0:22:44.560 --> 0:22:47.040
<v Speaker 1>think that they're doing all this on their own, but

0:22:47.119 --> 0:22:50.159
<v Speaker 1>it's possible that they're actually being steered by a human

0:22:50.480 --> 0:22:53.719
<v Speaker 1>in an office very far away. Yeah, and Kindred actually

0:22:53.760 --> 0:22:56.840
<v Speaker 1>adds an interesting twist to that story. It starts off

0:22:56.880 --> 0:22:59.720
<v Speaker 1>just like the mechanical turk with someone controlling it from

0:22:59.720 --> 0:23:02.919
<v Speaker 1>far way, but then over time it evolves into what

0:23:02.960 --> 0:23:06.119
<v Speaker 1>the machine was actually pretending to be, and then the

0:23:06.200 --> 0:23:10.719
<v Speaker 1>chess player who cramped himself inside is out of a job. Exactly.

0:23:11.400 --> 0:23:14.080
<v Speaker 1>I took one other thing away. I think at first,

0:23:14.080 --> 0:23:16.920
<v Speaker 1>it seems like there's this really straight line between where

0:23:16.920 --> 0:23:19.880
<v Speaker 1>we are now and some future where robots are doing

0:23:19.920 --> 0:23:22.000
<v Speaker 1>everything that you or I can do, or at least

0:23:22.000 --> 0:23:25.440
<v Speaker 1>everything we can do physically. But Kindred set that original

0:23:25.520 --> 0:23:29.639
<v Speaker 1>vision aside, and it's not clear that once the company

0:23:29.760 --> 0:23:33.720
<v Speaker 1>masters warehouse robots that it will then train robots to

0:23:33.760 --> 0:23:36.320
<v Speaker 1>do the next thing and the next thing, until we

0:23:36.400 --> 0:23:39.399
<v Speaker 1>end up with some sort of autonomous humanoids out of

0:23:39.400 --> 0:23:41.720
<v Speaker 1>a sci fi film. So what you're saying is that

0:23:41.760 --> 0:23:45.280
<v Speaker 1>what businesses need in the short term or maybe even

0:23:45.320 --> 0:23:49.240
<v Speaker 1>the long term, isn't these humanoid machines that can do

0:23:49.320 --> 0:23:52.800
<v Speaker 1>everything we can do, but probably something a lot simpler. Yeah.

0:23:52.800 --> 0:23:56.280
<v Speaker 1>I think it's really tempting to think that when we're

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<v Speaker 1>making robots, were designing them in our own image. But

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<v Speaker 1>maybe it just never makes sense to get there. I

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<v Speaker 1>guess it just depends on what we decide to teach them.

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<v Speaker 1>And that's it for this week's to cooked in. Thanks

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<v Speaker 1>for listening. Let us know what you thought of today's show.

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<v Speaker 1>You can email us at the chrystod at Bloomberg dot

0:24:19.600 --> 0:24:21.840
<v Speaker 1>met or reach out to me on Twitter. I'm at

0:24:21.880 --> 0:24:25.239
<v Speaker 1>Joshua brog std and I'm at aki Ito seven. If

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<v Speaker 1>you haven't already, subscribe to our show wherever you get

0:24:28.119 --> 0:24:30.560
<v Speaker 1>your podcasts, and leave us a rating in a review.

0:24:31.000 --> 0:24:35.120
<v Speaker 1>This really does help us reach new listeners. This episode

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<v Speaker 1>was produced by Pa Gokari, Magnus Hendrickson, and Liz Smith.

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<v Speaker 1>Francesca Levi is the head of Bloomberg Podcasts. We'll see

0:24:42.840 --> 0:24:49.640
<v Speaker 1>you next week.