1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred do ui Away now offering free remote 2 00:00:02,920 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:09,000 Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,400 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy 5 00:00:12,480 --> 00:00:16,000 Speaker 1: away dot com or call eight hundred do you y Away. 6 00:00:16,239 --> 00:00:18,880 Speaker 2: Today we call a woman who booked a waxing session 7 00:00:18,920 --> 00:00:22,840 Speaker 2: for herself last week and something came up okay, so 8 00:00:22,960 --> 00:00:25,479 Speaker 2: she had to cancel and reschedule it, which normally wouldn't 9 00:00:25,480 --> 00:00:29,040 Speaker 2: be a big problem, except her friend told us about it. 10 00:00:30,680 --> 00:00:35,440 Speaker 2: We're gonna have Terry give her a ring, Terry, and 11 00:00:35,520 --> 00:00:38,599 Speaker 2: also give her the business. It's your phone tap right 12 00:00:38,600 --> 00:00:39,720 Speaker 2: now another. 13 00:00:44,080 --> 00:00:44,519 Speaker 3: Hello? 14 00:00:45,560 --> 00:00:51,199 Speaker 2: Hi? Is this Margaret's Hi? This is Terry from Styles 15 00:00:51,240 --> 00:00:53,479 Speaker 2: and Wax. I'm just calling to confirm your appointment for 16 00:00:53,560 --> 00:00:56,440 Speaker 2: tomorrow at three point thirty in the PM. 17 00:00:56,800 --> 00:00:58,480 Speaker 3: Yes, that's correct, Thank you so much. 18 00:00:58,600 --> 00:01:02,120 Speaker 2: Perfect. Yes, And I normally would never do this, but 19 00:01:02,760 --> 00:01:06,680 Speaker 2: because of the situation that we had with you last week, 20 00:01:07,280 --> 00:01:09,240 Speaker 2: I feel like it's best to just call in double check. 21 00:01:09,319 --> 00:01:13,280 Speaker 3: You know the situation. I mean, come in last. 22 00:01:13,040 --> 00:01:15,399 Speaker 2: Week exactly that situation. 23 00:01:17,160 --> 00:01:20,959 Speaker 3: Yeah, I called to reschedule it right, You moved your 24 00:01:21,000 --> 00:01:23,840 Speaker 3: appointment and you only gave us twenty four hours notice, 25 00:01:24,080 --> 00:01:25,640 Speaker 3: so excuse me. 26 00:01:26,080 --> 00:01:28,080 Speaker 2: Well, we will never able to fill your spot on 27 00:01:28,160 --> 00:01:31,720 Speaker 2: such short notice, So when you do come in tomorrow, 28 00:01:31,840 --> 00:01:34,600 Speaker 2: you'll just have to pay the forty dollars cancelation fee. 29 00:01:34,680 --> 00:01:39,720 Speaker 3: Okay, I will not be saying a cancelation fee, sir. 30 00:01:39,880 --> 00:01:41,760 Speaker 2: Oh contraire madam, Yes you will. 31 00:01:42,240 --> 00:01:45,520 Speaker 3: Okay, I'm not doing that. I'm going to keep the 32 00:01:45,560 --> 00:01:48,160 Speaker 3: appointment at three thirty, but I am not paying any 33 00:01:48,320 --> 00:01:51,680 Speaker 3: late fee because I was perfectly right to do what 34 00:01:51,760 --> 00:01:52,120 Speaker 3: I did. 35 00:01:52,240 --> 00:01:54,360 Speaker 2: Well, our wax will not touch your skin if you 36 00:01:54,400 --> 00:01:57,160 Speaker 2: do not pay your dues. So what are we going 37 00:01:57,240 --> 00:01:57,840 Speaker 2: to do here? 38 00:01:58,480 --> 00:02:01,360 Speaker 3: Okay? I would like to speak with your. 39 00:02:01,080 --> 00:02:03,000 Speaker 2: Well, you know we don't have to go there. That 40 00:02:03,080 --> 00:02:05,200 Speaker 2: seems a little extreme, don't you think. 41 00:02:05,120 --> 00:02:07,720 Speaker 3: Sure you can drop the forty dollars that you're planning 42 00:02:07,720 --> 00:02:10,960 Speaker 3: on charging me something? Okay, look ridiculous, ma'am. 43 00:02:11,040 --> 00:02:13,560 Speaker 2: You don't understand the pressure my manager is putting on 44 00:02:13,600 --> 00:02:14,679 Speaker 2: me to collect from you. 45 00:02:15,040 --> 00:02:15,600 Speaker 3: I don't remember. 46 00:02:15,919 --> 00:02:17,960 Speaker 2: It's like he's making me do power squats in a 47 00:02:18,000 --> 00:02:23,200 Speaker 2: cucumber patch. Oh you know what, I don't care what 48 00:02:23,240 --> 00:02:25,639 Speaker 2: my boss says. I'm gonna wave that fee for you. 49 00:02:26,360 --> 00:02:28,600 Speaker 2: Thank you, but you have to keep it just between 50 00:02:28,639 --> 00:02:33,760 Speaker 2: you and me, just Margie and tear Bear, I mean, 51 00:02:34,280 --> 00:02:39,080 Speaker 2: just worri Ya. Tomorrow three thirty, you're coming in and 52 00:02:39,120 --> 00:02:41,640 Speaker 2: while you're here, make sure to bring your checkbook for 53 00:02:41,680 --> 00:02:43,720 Speaker 2: the thirty dollars wax adjustment theme. 54 00:02:43,720 --> 00:02:46,960 Speaker 3: Okay, what are you talking about? 55 00:02:47,400 --> 00:02:49,840 Speaker 2: Well, because on your original appointment you asked for hard 56 00:02:49,880 --> 00:02:54,040 Speaker 2: wax and in the new one you asked for sugaring. Well, 57 00:02:54,080 --> 00:02:56,079 Speaker 2: we had to throw out the hard whacks from your 58 00:02:56,080 --> 00:03:01,040 Speaker 2: first appointment that went to waste. Oh you want to 59 00:03:01,080 --> 00:03:03,720 Speaker 2: forget like this ever happened and don't want to pay. Huh. 60 00:03:04,919 --> 00:03:07,160 Speaker 2: I feel like you're lifting up my baboushka and looking 61 00:03:07,160 --> 00:03:09,320 Speaker 2: at my yams without permission. 62 00:03:10,000 --> 00:03:11,720 Speaker 3: What are you talking about? 63 00:03:11,919 --> 00:03:14,360 Speaker 2: I'm just saying you've got me shaken like a Morocca 64 00:03:14,400 --> 00:03:16,639 Speaker 2: at a salsa party. I'm scared. 65 00:03:17,280 --> 00:03:20,040 Speaker 3: You know what, you can keep your appointment and give 66 00:03:20,080 --> 00:03:23,040 Speaker 3: it to someone else. I am done with this place. 67 00:03:23,200 --> 00:03:26,680 Speaker 2: Look I overreacted. Okay, I'm just stressed because my boss 68 00:03:26,720 --> 00:03:28,880 Speaker 2: is putting pressure on me, like two shake weights in 69 00:03:28,919 --> 00:03:34,519 Speaker 2: my skinny jeans. Oh, going to freak out. I don't 70 00:03:34,520 --> 00:03:35,680 Speaker 2: do well with confrontation. 71 00:03:36,600 --> 00:03:38,960 Speaker 3: Oh you seem to be doing really well creating one. 72 00:03:39,240 --> 00:03:41,680 Speaker 2: Okay, you know what, I think my boss would get 73 00:03:41,720 --> 00:03:44,560 Speaker 2: off my crack if you just hand it over seventeen 74 00:03:44,800 --> 00:03:47,360 Speaker 2: fifty and I'll even spot you the money. That way, 75 00:03:47,400 --> 00:03:51,400 Speaker 2: it's not weird between us, because I like you, Margie Fines. 76 00:03:51,720 --> 00:03:53,840 Speaker 3: If that's what helps you sleep at night, you'd give 77 00:03:53,880 --> 00:03:57,080 Speaker 3: it the seventeen Fiftyoco wonderful. 78 00:03:57,160 --> 00:03:59,040 Speaker 2: Yeah, I've got so many nickels at home that I 79 00:03:59,040 --> 00:04:00,440 Speaker 2: need to get rid of, so this is going to 80 00:04:00,480 --> 00:04:01,360 Speaker 2: be perfect. 81 00:04:02,960 --> 00:04:05,160 Speaker 3: I'm okay, you know creative. 82 00:04:05,280 --> 00:04:07,600 Speaker 2: That's right. So when you come in for your appointment, 83 00:04:07,880 --> 00:04:11,119 Speaker 2: just honk your horn nine times outside and then I'll 84 00:04:11,160 --> 00:04:13,360 Speaker 2: sneak out and I'll hand you the bag of Nichols. 85 00:04:13,440 --> 00:04:16,480 Speaker 3: Okay, okay, you really need a therapist. 86 00:04:16,720 --> 00:04:18,480 Speaker 2: My boss is my therapist. 87 00:04:18,800 --> 00:04:20,479 Speaker 3: And I'm getting off this phone now. 88 00:04:20,800 --> 00:04:22,679 Speaker 2: No, don't we can work this out. 89 00:04:23,200 --> 00:04:27,120 Speaker 3: I'm canceling. It is more than twenty four hours. I'm 90 00:04:27,200 --> 00:04:28,680 Speaker 3: never going there again. 91 00:04:29,040 --> 00:04:31,760 Speaker 2: So you want to cancel, that's fine. There's a sixty 92 00:04:31,800 --> 00:04:34,599 Speaker 2: dollars cancelation fee, and I'll just add that on top 93 00:04:34,640 --> 00:04:37,640 Speaker 2: of your twenty dollars prank coffee and we'll be gravy 94 00:04:38,800 --> 00:04:41,800 Speaker 2: we want. Yeah, this prank call that your best friend 95 00:04:41,880 --> 00:04:44,599 Speaker 2: Nicole sets you up for, it's a joke. 96 00:04:48,080 --> 00:04:48,920 Speaker 1: A second. 97 00:04:49,080 --> 00:04:52,520 Speaker 2: Yeah, I'm not from the salon. My name is jeff 98 00:04:52,560 --> 00:04:54,520 Speaker 2: from the radio show Brook and Jeffrey in the Morning. 99 00:04:54,600 --> 00:04:57,080 Speaker 2: We're doing a phone tap on you. You call. 100 00:04:58,600 --> 00:04:59,039 Speaker 1: Get there. 101 00:05:00,120 --> 00:05:02,040 Speaker 2: No, she's not here with us, but she sent us 102 00:05:02,040 --> 00:05:05,000 Speaker 2: an email saying that you've been struggling to get disappointment 103 00:05:05,080 --> 00:05:07,159 Speaker 2: in and so she thought we could mess with you. 104 00:05:07,760 --> 00:05:13,360 Speaker 3: Oh my god. I was just like, I couldn't believe it. 105 00:05:13,400 --> 00:05:16,080 Speaker 3: I was actually planning on calling her and telling her. 106 00:05:18,920 --> 00:05:21,760 Speaker 2: What do you think nine honks is too much? You're right, 107 00:05:21,800 --> 00:05:23,680 Speaker 2: it might be kind of obvious. Let's make it five 108 00:05:23,720 --> 00:05:25,840 Speaker 2: and a half hanks. That'll be our secret signal. 109 00:05:28,279 --> 00:05:31,200 Speaker 1: Every morning was foom taps weekday mornings on the twenties 110 00:05:31,800 --> 00:05:33,360 Speaker 1: Brooke and Jeffrey in the Morning.