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Speaker 1: What's going on. I'm Rich Demiro and this is Rich

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Speaker 1: on Tech. This is the show where I talk about

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Speaker 1: the tech stuff I think you should know about. It's

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Speaker 1: also the place where I answer your questions about technology.

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Speaker 1: I believe that tech should be interesting, useful, and fun.

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Speaker 1: Let's open up those phone lines at triple eight Rich

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Speaker 1: one oh one eight eight eight seven four to two

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Speaker 1: four one zero one, give me call if you have

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Speaker 1: a question about technology. Email is also open. Just go

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Speaker 1: to Rich on tech dot TV and hit contact. That's

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Speaker 1: Rich on tech dot TV and hit contact. Guests this week,

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Speaker 1: we've got Dan Ackerman, friend of the show. He's going

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Speaker 1: to talk about some of the coolest computers he saw

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Speaker 1: at CS twenty twenty six and uh later in the show.

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Speaker 1: Always a fun guest, Mark Anthony Arena, the Computer Exorcist.

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Speaker 1: He is a cybersecurity expert and author of the an

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Speaker 1: upcoming book on major tech tech security failures. He's been

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Speaker 1: talking to me about it. It is good. He is

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Speaker 1: a great guy. We're gonna have a lot of fun

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Speaker 1: on today's show. Coming to you live by the way

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Speaker 1: from New Jersey. And let me tell you how cold

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Speaker 1: it is here right now. It is really cold. Four

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Speaker 1: degrees outside. I don't think I've ever been in four

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Speaker 1: degree weather. Now, I will tell you it's fine when

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Speaker 1: you're going outside to get something quickly, but if you

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Speaker 1: are staying in that kind of temperature, it can get

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Speaker 1: dangerous very fast. And yes, there's lots of snow, and

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Speaker 1: it's wild because in Los Angeles we came from beautiful

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Speaker 1: eighty degrees seventy five degrees and then the contrast between

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Speaker 1: the two coasts right now could not be more real. Anyway,

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Speaker 1: I'm here for my father's birthday. It's a milestone birthday,

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Speaker 1: so we are celebrating and I had to be here

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Speaker 1: for that. So we are having a good time doing

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Speaker 1: that with him. And in fact, all the music you

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Speaker 1: hear on the show today he chose. So you're gonna

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Speaker 1: hear a lot of things like let's see here, what

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Speaker 1: has he got Alice Cooper, Rick Nelson, Deep Purple, Rod Stewart,

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Speaker 1: a lot of songs that I've vaguely familiar with, but

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Speaker 1: he's got some deep cuts in there.

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Speaker 2: All right.

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Speaker 1: Well, the big story of the week, and this has

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Speaker 1: sort of captivated the entire nation. I'm not one of

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Speaker 1: these true crime people, but this has really gotten me

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Speaker 1: as well. This Nancy Guthrie story eighty four, last scene

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Speaker 1: about a week ago after her family dropped her off

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Speaker 1: at home near Tucson. Obviously, this is Savannah Guthrie, the

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Speaker 1: anchor of the Today Show's Mom. She has stepped away

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Speaker 1: from The Today Show while she deals with this situation,

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Speaker 1: which the entire nation is talking about. There is not

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Speaker 1: a person that is not thinking about this case right now.

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Speaker 1: We were out to dinner last night. The people at

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Speaker 1: the table behind us, I heard them talking about this.

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Speaker 3: Is that?

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Speaker 1: Are you talking about the Nancy Guthrie case? Because it's

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Speaker 1: so interesting. Now I'm most interested in the tech aspects

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Speaker 1: of this case. Obviously I want this woman to be

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Speaker 1: returned safely to her family. But the tech angle is

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Speaker 1: so interesting to me because we have a couple of

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Speaker 1: key tech events. The first one happened at one forty

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Speaker 1: seven am. Her doorbell camera was disconnected or disabled, so

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Speaker 1: that means they knew they were trying to get rid

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Speaker 1: of some video evidence of whatever happened at this home. Now,

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Speaker 1: about twenty five minutes later, at twelve am, the home

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Speaker 1: security software detected some sort of motion or a person.

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Speaker 1: But here's the thing that smiled to me, there was

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Speaker 1: no saved video because they did not have an active

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Speaker 1: Cloud subscription. So that's our first tech lesson here. Without

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Speaker 1: a subscription, you might not have the video to review

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Speaker 1: from your cameras. I know we're connected twenty four to

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Speaker 1: seven and we use these mostly for things like seeing

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Speaker 1: when the mail gets delivered and someone comes up to

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Speaker 1: our home. But if you ever needed a critical aspect

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Speaker 1: of this video that your doorbell's collecting or your security camera,

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Speaker 1: you may not be able to access it if you

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Speaker 1: don't have a subscription. So please understand what your cameras

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Speaker 1: offer and what they don't. That is my first lesson here.

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Speaker 1: Then we have another timestamp at two twenty eight am.

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Speaker 1: She had a pacemaker and at that time the app

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Speaker 1: connected to her pacemaker stopped syncing with her phone, and

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Speaker 1: investigators believe this is because she moved out of Bluetooth range.

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Speaker 1: So she did have an Apple Watch as well, and

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Speaker 1: so there are ways of tracking people again through these devices,

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Speaker 1: but not if they're not on the person. So that

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Speaker 1: was another thing that really occurred to me, is that

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Speaker 1: even if you had an Apple Watch you were taking

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Speaker 1: care of a loved one, usually track them on this thing.

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Speaker 1: If they have that thing off, you're not able to

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Speaker 1: track them. And then the bluetooth range for the pacemaker

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Speaker 1: that usually works in a limited range just from the

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Speaker 1: pacemaker device to the bluetooth device, So as soon as

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Speaker 1: those get out of range of each other, that's it.

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Speaker 1: There's no more readings there. Then we have these ransom

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Speaker 1: messages demanding bitcoin, which was sent to media outlets. They've

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Speaker 1: got a bunch of these, and people obviously are clinging

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Speaker 1: on to this whole thing and sending ones. I'm sure

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Speaker 1: the FBI is getting so many incoming calls and texts

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Speaker 1: and messages. A lot of them turn out to be bogus,

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Speaker 1: but some of them they have traced back, like this

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Speaker 1: California man that was arrested after allegedly sending one of

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Speaker 1: these fake random texts to the family. He said, I

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Speaker 1: was just trying to figure out if I can get

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Speaker 1: some money out of them. Apparently what Then we have

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Speaker 1: these the voipe texting app that's apparently what one of

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Speaker 1: these people used, and that linked it. This is how

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Speaker 1: they found the person. So VoIP is voiceover ip. This

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Speaker 1: is when you go online just get a random burner number.

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Speaker 1: A lot of people can do it. A lot of

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Speaker 1: people think that's not very safe because used to be

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Speaker 1: back in the day, everything was linked up to an account.

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Speaker 1: Right if you had a phone number at and T Verizon,

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Speaker 1: they all knew MCI remember that name. Back in the day,

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Speaker 1: they all knew exactly who owned that phone number. Nowadays,

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Speaker 1: it's much tougher when anyone can set up a number

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Speaker 1: in seconds through their phone on these various apps. But

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Speaker 1: they're not always that anonymous because the providers of the

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Speaker 1: these numbers can hand over information if the investigators have

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Speaker 1: a search warrant and ask for that. So they did

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Speaker 1: find this person basically linking it back to his email

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Speaker 1: account and IP address based on information they got. What

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Speaker 1: else I thought? So I just want to deep dive

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Speaker 1: into these cameras for just a moment, because so many

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Speaker 1: people have these video doorbells and security cameras, and there's

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Speaker 1: basically two camps of cameras out there. So there's cloud

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Speaker 1: first brands that charge you every month, and then there's

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Speaker 1: local first brands that let you keep your video for free.

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Speaker 1: So the big names like ring R, Low Blink mostly

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Speaker 1: lock your video history behind a subscription, so if you

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Speaker 1: don't pay, you might get emotion alert. You might get

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Speaker 1: a snapshot, you might get a live view if you

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Speaker 1: tap it, but you're not going to get the clips

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Speaker 1: to review later all the time. Now, Ring and Arlow

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Speaker 1: lets you record, give you actually they give you nothing

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Speaker 1: without a plan, which is just wild. So if you

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Speaker 1: have a Ring camera, and this is important because Ring

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Speaker 1: is the market leader, if you get one of their

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Speaker 1: doorbells and stall it on your uh on the front

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Speaker 1: of your house, by your front door, and you don't

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Speaker 1: sign up for a subscription plan, yes you're gonna get

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Speaker 1: those alerts on your phone, and you might get those

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Speaker 1: little video previews, but that's it. If you ever need

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Speaker 1: an actual video and you're not paying, you're not getting it.

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Speaker 1: It's a live streaming camera. Now, Blink is interesting because

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Speaker 1: you can actually get and I think this is this

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Speaker 1: might be the best one out there. You can actually

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Speaker 1: get a Sink module and that means you can put

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Speaker 1: an SD card in your house and have the video

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Speaker 1: recorded from this device, this Blink camera locally on this

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Speaker 1: module and that's really important if you ask me. And

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Speaker 1: so I've been testing the Blink camera. I have one

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Speaker 1: set up in my garage and I think it's really good.

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Speaker 1: Because of that feature. So if you're thinking about the

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Speaker 1: idea of getting your video locally, that's a good way

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Speaker 1: to do it. Now here's the caveat to that. Let's

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Speaker 1: say someone steals your Blink cam or they steal that

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Speaker 1: Sink module. You're not gonna have those clips. So that's

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Speaker 1: why the cloud, I think is always the best because

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Speaker 1: if you got that cloud subscription, your video is always

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Speaker 1: going to go backed up to that cloud. But the

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Speaker 1: other thing that people do is they get these it's

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Speaker 1: kind of like a lock box in your home, and

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Speaker 1: so you kind of drill that into the floor so

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Speaker 1: it's solid and it's secure and it's locked up and

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Speaker 1: you can put the Blink module in there or the

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Speaker 1: sink module or whatever. You have your DVR for your

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Speaker 1: cameras in your house, So just think about this stuff. Now,

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Speaker 1: Google Nest is really interesting. If you buy a Google

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Speaker 1: Nest camera, you actually and I think this is great too,

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Speaker 1: you get a few free hours of event history even

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Speaker 1: if you don't pay, and they recently change that, which

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Speaker 1: I really like. So that means if you have one

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Speaker 1: of these Blink sorry the Nest cameras, a doorbell, or

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Speaker 1: you have one of their security cameras. Even if you're

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Speaker 1: not paying for a subscription through Google, you will get

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Speaker 1: to access a few free hours of those events on

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Speaker 1: your phone. And so keep in mind it's only three

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Speaker 1: to six hours, so you really need to know when

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Speaker 1: you have to access this stuff of me mediately versus

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Speaker 1: waiting for twelve fourteen hours later, that video is not

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Speaker 1: going to be there. And then of course you have

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Speaker 1: brands that are subscription free, like you Fee. A lot

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Speaker 1: of people love those cameras because they are subscription free,

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Speaker 1: Real Link, tpe Link, and even WHI Whise I was

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Speaker 1: looking at my camera. I test all these things, so

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Speaker 1: I've got a bunch of them set up around the house.

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Speaker 1: Whise you can store video locally or on a home

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Speaker 1: hub so you can review clips without a monthly fee.

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Speaker 1: But they're all pushing you. The bottom line is all

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Speaker 1: these companies want to push you to cloud storage, which

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Speaker 1: I think in this case, if they had that cloud subscription,

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Speaker 1: it would have made a huge difference. In this case

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Speaker 1: right now, there'd be so much more information to go

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Speaker 1: on probably faces probably just so much more. So my

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Speaker 1: thesis here today, Please, if you have cameras around your house,

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Speaker 1: you have a video doorbell, understand what you're getting for free,

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Speaker 1: and what the limitations are if you're not paying. And

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Speaker 1: understand what you get if you have that cloud subscription,

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Speaker 1: because it could make a huge difference when you actually

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Speaker 1: need the footage off of these cameras in a critical

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Speaker 1: situation like this or anything, if you had a break

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Speaker 1: in or something like that. All right, eighty to eight

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Speaker 1: rich one oh one eight eight eight seven four to

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Speaker 1: two four one zero one. All the information I mentioned

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Speaker 1: is linked up on the website rich on Tech dot TV.

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Speaker 1: You got a question, give me a call. We got

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Speaker 1: tons to talk about on the show this week. I'm

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Speaker 1: gonna tell you coming up the super Bowl. I know

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Speaker 1: a lot of people are excited about that this weekend,

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Speaker 1: which TV is the most returned after people watch the

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Speaker 1: super Bowl. We'll talk about that coming up right here

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Speaker 1: on rich on Tech. It is Super Bowl weekend. And

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Speaker 1: I know a lot of you listen to the show

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Speaker 1: live obviously some of you listen later and on the podcast.

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Speaker 1: But I'm not going to give away the super Bowl

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Speaker 1: just kidding. I can't. I mean, how would I do

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Speaker 1: that unless I was like a time traveler. But it

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Speaker 1: is being shown this year in four k eighth, which

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Speaker 1: is pretty cool. It's also being streamed on Peacock. But

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Speaker 1: Peacock not so nice compared to two B last year.

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Speaker 1: Two b Z owned by Fox. Peacock is owned by NBC.

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Speaker 1: To B gave it out for free last year, so Fox,

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Speaker 1: I think they were just trying to get people to

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Speaker 1: download the two B app, which you know, it's all

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Speaker 1: ADS supported and free, so it's in their best interest

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Speaker 1: to have a bunch of people get that app on

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Speaker 1: their TV. Peacock now so much because Peacock is mostly

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Speaker 1: an AD support. It's mostly a paid app, so you

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Speaker 1: have to have a subscription to watch a majority, I think,

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Speaker 1: if not everything on the Peacock app. So they are

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Speaker 1: putting a paywall in front of the Super Bowl, which

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Speaker 1: not so nice, you know, because some people are gonna

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Speaker 1: realize this when they set up their TV and they

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Speaker 1: have all the people over and then they start trying

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Speaker 1: to stream it on Peacock and say, oh no, you

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Speaker 1: gotta sign up eleven bucks a month.

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Speaker 4: Now.

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Speaker 1: I do know they're putting it in four k hdr,

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Speaker 1: so that's gonna be really cool. If your TV can

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Speaker 1: handle that, that's gonna look amazing. But I think a

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Speaker 1: lot of people are gonna be surprised that it is Paywalt,

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Speaker 1: so watch out for that. I just watched for the

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Speaker 1: commercials most of the time. Anyway, that's the most fun

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Speaker 1: to me. Did you know there's a retail term for

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Speaker 1: when someone buys a new thing and then returns it

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Speaker 1: after they use it. This is called wardrobing. I did

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Speaker 1: not know that, but it happens around the Super Bowl

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Speaker 1: in a big way, big screen TVs. People will buy

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Speaker 1: these things, use them for their party, and then return them.

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Speaker 1: So there's this company returns management company b Stock, and

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Speaker 1: I looked them up. This is wild. What this company does?

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Speaker 1: They actually sell and I've seen like scams of this

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Speaker 1: on Facebook, like during Facebook ads. But this company is

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Speaker 1: actually legit. They sell palettes of merchandise, like returned merchandise,

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Speaker 1: so you can buy let me see B side or sorry,

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Speaker 1: b stock, so you can buy a whole palette of stuff.

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Speaker 1: So let's see a this is crazy. Let's see here

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Speaker 1: all inventory so we can go to Target, so you

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Speaker 1: can buy a twenty six palletts a truckload of pallettes

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Speaker 1: of betting and soft decore that people have returned. I

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Speaker 1: guess to Target for six and thirty five dollars. The

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Speaker 1: MSRP on this stuff is ninety three thousand dollars worth

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Speaker 1: of stuff. So I guess you bid on it. I mean,

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Speaker 1: how why I'd even know this was real? Like au

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Speaker 1: people always say, like rich, is it is it true

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Speaker 1: that I can buy a palette of stuff? I said, no,

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Speaker 1: come on, yeah, you can. Walmart five pallette spaces of toys,

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Speaker 1: household essentials, and more seven hundred and fifty dollars. MSRP

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Speaker 1: of six thousand dollars you have to sign in to

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Speaker 1: bid tells you there's thirteen percent toys in here, ten

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Speaker 1: percent household essentials. I mean, I wonder if you could

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Speaker 1: build an entire business and maybe people do where you

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Speaker 1: buy these pallettes and then you just resell it on eBay.

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Speaker 1: That's pretty wild anyway. So they said that TV return

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Speaker 1: rates actually double in February and March compared to the

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Speaker 1: rest of the year as people bring back sets after

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Speaker 1: the Big Game. One hundred and ten percent jump and

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Speaker 1: return TV from the holiday quarter into the first quarter.

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Speaker 1: The most returned brand is Visio. There you have it.

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Speaker 1: Brian in Watsonville, California, rites in my twenty year old

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Speaker 1: son is in college and uses an iPhone like the

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Speaker 1: rest of our family. His Apple Cash account was suddenly locked.

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Speaker 1: Apple sent us to Green Dot Bank, which runs Apple Cash,

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Speaker 1: and they told us the account was permanently locked for

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Speaker 1: suspected fraud with no appeal. What was Brian doing. I've

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Speaker 1: heard this happening to others. While we try to figure

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Speaker 1: that out, I'm looking for easy ways to send him

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Speaker 1: money from my phone so we can use it day

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Speaker 1: to day and split bills with friends. Debit card tied

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Speaker 1: to a bank account is one idea. But are there

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Speaker 1: any apps that work like Apple Cash on an iPhone?

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Speaker 1: And is it realistic to get Apple Cash turned back on.

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Speaker 1: I don't know why Apple Cash flagged his account as fraudulent,

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Speaker 1: but you're gonna have to take that up with them

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Speaker 1: and see what they say, because most of these things

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Speaker 1: are kind of like Apple is not run apple Cash,

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Speaker 1: Green Dot is running it. They're the bank that's running it.

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Speaker 1: So but the good news is Brian, and this is

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Speaker 1: you know, this is my whole thing about first party

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Speaker 1: you know, versus third party independent stuff. I always favor

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Speaker 1: third party independent products, right like Apple builds everything you

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Speaker 1: need into the iPhone, even if you got an iPhone,

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Speaker 1: you might not need to download an app to use

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Speaker 1: that to use all the features in that phone, because

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Speaker 1: they have so many things that Apple as are hand in.

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Speaker 1: I personally like to go straight to a company that's

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Speaker 1: running the product themselves. So what do we have. Cash

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Speaker 1: app is excellent. You can get that. It works great

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Speaker 1: on the iPhone. You can get a cash app debit card.

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Speaker 1: You can deposit money. Cash app has a routing number,

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Speaker 1: or you can just send him money from your cash app.

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Speaker 1: It'll go into his account and he's got that debit card.

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Speaker 1: He can use it that way. Venmo super easy replacement.

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Speaker 1: Everyone uses Venmo. He probably already has a Venmo account.

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Speaker 1: Maybe you do. You can send money from your Venmo

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Speaker 1: account to his Venmo account and he can sign up

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Speaker 1: for the Venmo debit card and then add that to

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Speaker 1: Apple Wallet in a tap and there you go. Now

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Speaker 1: he can use tap to pay, or you can get

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Speaker 1: a physical card as well. So there's so many ways

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Speaker 1: of doing these things. I personally, I have the cash

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Speaker 1: app and I've got the cash app card. I love

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Speaker 1: the cash app card because you can customize it, you

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Speaker 1: can put your signature on it. It's like a really

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Speaker 1: cool My kid has one he customizes with a whole

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Speaker 1: bunch of pizza emoji on it. So cash app is excellent,

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Speaker 1: and I use that with my kid to kind of

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Speaker 1: like pay him back for things if he buys lunch

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Speaker 1: and I'm treating him or something like that. So there's

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Speaker 1: a lot of ways you can do that, but I

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Speaker 1: think cash app or Venmo are gonna give you the

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Speaker 1: nearly the same experience as Apple Cash in some aspects

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Speaker 1: may be even easier. So there you go, Brian, thanks

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Speaker 1: for the email. If you want to email me, it

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Speaker 1: is rich on tech dot TV. If you want notes

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Speaker 1: for today's show, this is episode one sixty, just go

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Speaker 1: to the website rich on tech dot TV. And if

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Speaker 1: you want to call in eight to eight rich one

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Speaker 1: oh one eight eight eight seven four to two four

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Speaker 1: one zero one. When we come back, we're gonna talk

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Speaker 1: the latest computers at Yes, Kim brought up a good

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Speaker 1: point call screener Kim. She said, hold on, don't those

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Speaker 1: cameras like keep the footage in the cloud for a

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Speaker 1: month or whatever, even if you're not paying for it. Now,

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Speaker 1: I was wondering about that because you would think they would.

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Speaker 1: But here's why they may not. Number one, that gets

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Speaker 1: them into a lot of legal issues with subpoenas and

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Speaker 1: things like that, and cameras recording when they're not supposed

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Speaker 1: to be or capturing footage when they're not supposed to.

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Speaker 1: So I think by not having them save things to

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Speaker 1: the cloud twenty four to seven or all these events,

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Speaker 1: it might be just easier for them to avoid a

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Speaker 1: lot of legal headaches in the future. I'm not a lawyer,

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Speaker 1: so I don't know, but if I was running a company,

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Speaker 1: that's probably what I would do, because the less you have,

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Speaker 1: the less you're saving, the less you're setting yourself up

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Speaker 1: for all these legal issues in the future. With that said,

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Speaker 1: it would also be a technical challenge because everyone that

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Speaker 1: bought a camera, you'd still be recording and saving all

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Speaker 1: that video and clips no matter what twenty four to seven,

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Speaker 1: which would cost you more money. So it's actually a

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Speaker 1: financial decision as well. So I'm not sure. I don't

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Speaker 1: I would not think that Ring, and I think the

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Speaker 1: doorbell brand at first was not being reported, but it

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Speaker 1: seems like it was ring in later reports. I don't

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Speaker 1: think that they would be capturing that video if you're

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Speaker 1: not paying for the cloud for a lot of those

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Speaker 1: reasons that I just mentioned. So good question, Kim, and

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Speaker 1: uh yeah, all right, let's uh let's go to Tim

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Speaker 1: in Huntington Beach Line too. Tim, you're on with Rich.

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Speaker 5: Rich Rich.

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Speaker 6: Yeah, Hi, Hi, this is Tim.

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Speaker 1: Yes, welcome to the show.

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Speaker 6: Well, thank you and I really enjoy it. It's a

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Speaker 6: great show. Thank you, Thanks, thanks for being here. Listen,

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Speaker 6: I'm an old time user and still use Windows and

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Speaker 6: I just reached us to give it up. And this

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Speaker 6: will take you back ways back in the day when

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Speaker 6: Windows ten came out, we used for protection at that

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Speaker 6: time what lack of a better term, We were overlays,

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Speaker 6: which are written by entrepreneurs. In this case, it is

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Speaker 6: the one I use, is.

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Speaker 7: What is it?

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Speaker 6: No, mine's the terrible things and waste. But I'm still

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Speaker 6: using Firefox is what I use. So when I go

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Speaker 6: to my Windows, of course Firefox comes up and I

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Speaker 6: go I access everything through Firefox and for the last

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Speaker 6: humpteen years, I have never had an issue. Do you

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Speaker 6: think that still is providing protection?

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Speaker 8: Now?

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Speaker 1: When you say Firefox overlay, do you mean the browser

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Speaker 1: or is there specific software that they're writing to somehow

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Speaker 1: protect your computer?

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Speaker 6: Well, it was it wasn't. Actually, I don't go. I

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Speaker 6: don't when I go to Windows, I.

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Speaker 5: Go to Firefox.

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Speaker 6: Firefox then brings me to Windows, and then I do

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Speaker 6: all my work through Firefox.

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Speaker 1: Okay, so you're almost like on a remote like desktop

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Speaker 1: kind of thing.

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Speaker 5: Yeah, exactly, Okay, I mean.

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Speaker 1: Look here, here's the bottom line. I think that in general,

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Speaker 1: the biggest the biggest threats to people right now are fishing.

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Speaker 1: Number one. So anytime you click a link and it's

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Speaker 1: it's trying to get your you know, that's that's the

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Speaker 1: most common vector we're seeing, is a fishing link where

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Speaker 1: people are trying to actively capture your information. The other thing,

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Speaker 1: if it happens, is malware or a virus. And in

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Speaker 1: that case, if you're running something in a protected browser window,

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Speaker 1: that's probably not possible. And so if I'm understanding what

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Speaker 1: you're talking about, uh, and and that's what it sounds

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Speaker 1: like it is, it doesn't seem like they would be

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Speaker 1: able to infect your actual computer because you're running through

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Speaker 1: another program, in this case the Firefox. So and by

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Speaker 1: by the way, Firefox, if they're still updating their program

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Speaker 1: for Windows ten, which they may be, they also offer

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Speaker 1: some protections against this stuff as well, because the software

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Speaker 1: is still being updated. It's just that the desktop software

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Speaker 1: is not actively getting security updates for Microsoft. But here's

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Speaker 1: the other thing. Have you done the Extended Security update

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Speaker 1: for Microsoft?

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Speaker 7: No?

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Speaker 1: Okay, Well, you can go into your settings and do

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Speaker 1: the Extended Update program for Windows ten. Check it out.

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Speaker 1: It's called Extended Security Updates ESU, and they're offering it

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Speaker 1: for one year basically for free, so you can protect

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Speaker 1: this computer from the worst things, the worst exploits, for

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Speaker 1: an entire year till October thirteenth, twenty twenty six. So, Tim,

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Speaker 1: I'd recommend that you do that just as a failsafe.

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Speaker 1: And if you're not giving it up, I mean, that's

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Speaker 1: a decision that you're making. But you just have to

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Speaker 1: understand that there could be something that comes along down

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Speaker 1: the line that hackers exploit because this operating system is

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Speaker 1: not being updated. Now, is that going to happen to you?

433
00:21:59,600 --> 00:22:02,560
Speaker 1: We don't know. Is it possible, yes, is it probable?

434
00:22:02,840 --> 00:22:05,520
Speaker 1: Probably not. But at the same time, you know, it's

435
00:22:05,520 --> 00:22:07,800
Speaker 1: been a long time with this program. It's been out

436
00:22:07,800 --> 00:22:09,480
Speaker 1: there for a long time. I know there's people that

437
00:22:09,520 --> 00:22:13,840
Speaker 1: are diehards, like you mentioned yourself. Is yourself is like

438
00:22:13,920 --> 00:22:16,679
Speaker 1: you are, and so I understand why you want to

439
00:22:16,680 --> 00:22:18,800
Speaker 1: cling onto it. I would just do I would be

440
00:22:18,960 --> 00:22:21,199
Speaker 1: very aware of what you're doing on this machine and

441
00:22:21,240 --> 00:22:23,800
Speaker 1: how you're using it, and that way you're not putting

442
00:22:23,840 --> 00:22:26,080
Speaker 1: yourself at risk. If you're doing a lot of financial stuff,

443
00:22:26,080 --> 00:22:27,840
Speaker 1: you have a lot of documents on there that might

444
00:22:27,880 --> 00:22:30,840
Speaker 1: be sensitive. You just have to be careful because there

445
00:22:30,880 --> 00:22:33,800
Speaker 1: are you know, there are risks running software and using

446
00:22:33,840 --> 00:22:37,600
Speaker 1: software that's no longer updated and patched with security updates.

447
00:22:37,600 --> 00:22:39,920
Speaker 1: So you just have to be careful. That doesn't mean

448
00:22:40,280 --> 00:22:42,959
Speaker 1: you're instantly at risk just because you're doing that. So

449
00:22:43,320 --> 00:22:45,040
Speaker 1: hope that helps you sound like a smart guy. So

450
00:22:45,080 --> 00:22:47,400
Speaker 1: I think you know what you're doing, and I think

451
00:22:47,440 --> 00:22:50,720
Speaker 1: you'll be okay if you take those proper precautions. But

452
00:22:51,280 --> 00:22:54,439
Speaker 1: for the general public, my recommendation is, if you are

453
00:22:54,520 --> 00:22:57,119
Speaker 1: running Windows ten, be sure to sign up for that

454
00:22:57,160 --> 00:23:00,359
Speaker 1: extended security updates. This will give you until like I

455
00:23:00,359 --> 00:23:04,679
Speaker 1: said October thirteenth, twenty twenty six, to get patches for

456
00:23:04,840 --> 00:23:09,399
Speaker 1: your Windows computer and protect you from the worst exploits

457
00:23:09,400 --> 00:23:12,920
Speaker 1: that hackers or scam artists may find in that software

458
00:23:13,160 --> 00:23:16,600
Speaker 1: because it's not actively being developed or supported by Microsoft anymore.

459
00:23:16,600 --> 00:23:19,920
Speaker 1: They're just gonna do the biggest patches. If something comes

460
00:23:19,920 --> 00:23:22,080
Speaker 1: along and they find a big hole that a hacker

461
00:23:22,119 --> 00:23:24,400
Speaker 1: wants to exploit, you know, something in the code that's

462
00:23:24,600 --> 00:23:26,400
Speaker 1: you know, a hacker goes, oh, that's interesting, I can

463
00:23:26,680 --> 00:23:29,560
Speaker 1: get into people's computers that way. Microsoft will put out

464
00:23:29,600 --> 00:23:32,360
Speaker 1: a patch to fix that, but only if you're in

465
00:23:32,400 --> 00:23:37,800
Speaker 1: that Extended Security Updates program speaking of scams and hacks

466
00:23:37,800 --> 00:23:41,199
Speaker 1: and things like that. So these Siiri settlement checks are

467
00:23:41,200 --> 00:23:44,359
Speaker 1: going out. Remember we talked about this. Apple didn't admit

468
00:23:44,400 --> 00:23:47,720
Speaker 1: any wrongdoing, but this all stems from claims that Siri

469
00:23:47,920 --> 00:23:51,040
Speaker 1: was listening in on private conversations and some of those

470
00:23:51,080 --> 00:23:54,320
Speaker 1: recordings were reviewed by outside contractors. And we've all had

471
00:23:54,359 --> 00:23:57,040
Speaker 1: this happen where you're sitting there, your phone is near

472
00:23:57,080 --> 00:24:00,000
Speaker 1: your side, you say something that it interprets as hey,

473
00:24:00,640 --> 00:24:03,080
Speaker 1: I just probably did that on your phone, and it

474
00:24:03,080 --> 00:24:05,239
Speaker 1: comes to life and it starts, you know, listening in

475
00:24:05,600 --> 00:24:08,120
Speaker 1: and then all of a sudden, Siri responds and you're like, wait,

476
00:24:08,119 --> 00:24:10,119
Speaker 1: I wasn't even talking to you. Well, that happened for

477
00:24:10,160 --> 00:24:13,280
Speaker 1: many years, and I think it's gotten better at this point.

478
00:24:13,359 --> 00:24:15,920
Speaker 1: But you know, people got upset. This was I think

479
00:24:15,920 --> 00:24:18,320
Speaker 1: it was Apple versus Lopez or something like that was

480
00:24:18,359 --> 00:24:22,280
Speaker 1: the settlement name. But Apple paid ninety five million dollars,

481
00:24:22,320 --> 00:24:24,600
Speaker 1: which is now going out to folks who owned iPhones.

482
00:24:25,000 --> 00:24:27,359
Speaker 1: So I got it. I got a grand told of

483
00:24:27,400 --> 00:24:29,960
Speaker 1: about forty dollars and ten cents. That's what all the

484
00:24:29,960 --> 00:24:31,760
Speaker 1: people that have emailed me. That seems to be the

485
00:24:31,800 --> 00:24:35,639
Speaker 1: typical amount people are getting. But here's the thing. You

486
00:24:35,760 --> 00:24:38,800
Speaker 1: have to put in your bank account information for direct

487
00:24:38,800 --> 00:24:41,359
Speaker 1: deposit of this forty dollars. And if you're like me,

488
00:24:41,480 --> 00:24:43,520
Speaker 1: you're critical of everything, and you're like, I don't want

489
00:24:43,560 --> 00:24:45,720
Speaker 1: to give out my bank account to this random settlement.

490
00:24:45,880 --> 00:24:48,760
Speaker 1: So here's the workaround. And we just mentioned this earlier.

491
00:24:48,800 --> 00:24:52,360
Speaker 1: With cash App, Venmo, and PayPal, you might have never

492
00:24:52,400 --> 00:24:54,679
Speaker 1: noticed this. I didn't until one of the listeners of

493
00:24:54,720 --> 00:24:57,160
Speaker 1: this show email me and said, hey, Rich, check this out.

494
00:24:57,400 --> 00:25:00,479
Speaker 1: You can use ach routing and account numbers right from

495
00:25:00,560 --> 00:25:02,919
Speaker 1: these apps. So if you go into cash app, you

496
00:25:02,960 --> 00:25:05,240
Speaker 1: go into Venmo, you go into PayPal, they all have

497
00:25:05,320 --> 00:25:08,359
Speaker 1: a place where they show you what's in effect direct

498
00:25:08,400 --> 00:25:12,440
Speaker 1: deposit routing and account numbers for almost like a little

499
00:25:12,480 --> 00:25:15,520
Speaker 1: mini virtual bank account. And so you can use those

500
00:25:16,000 --> 00:25:19,240
Speaker 1: to deposit this forty dollars so that it goes into

501
00:25:19,240 --> 00:25:22,040
Speaker 1: your cash, your venmo, or your PayPal, and then you

502
00:25:22,040 --> 00:25:24,480
Speaker 1: can either spend it through there or you can transfer

503
00:25:24,520 --> 00:25:26,359
Speaker 1: it into your real bank account. But it puts a

504
00:25:26,359 --> 00:25:30,280
Speaker 1: little buffer between you and this settlement because for me,

505
00:25:30,600 --> 00:25:33,040
Speaker 1: and I think that everyone should think this way. You

506
00:25:33,119 --> 00:25:35,640
Speaker 1: want to give out your bank account numbers to as

507
00:25:35,760 --> 00:25:40,320
Speaker 1: few people and places as possible. And it's quite crazy

508
00:25:40,359 --> 00:25:42,840
Speaker 1: to me that when you look at a paper check,

509
00:25:42,880 --> 00:25:45,600
Speaker 1: which I don't write very often, that we just hand

510
00:25:45,640 --> 00:25:49,200
Speaker 1: our account numbers to anyone for many many years back

511
00:25:49,240 --> 00:25:51,960
Speaker 1: in the day with the account numbers printed on the

512
00:25:51,960 --> 00:25:54,400
Speaker 1: bottom of the check. Now you want to protect those

513
00:25:54,400 --> 00:25:57,159
Speaker 1: as much as possible. Not because you know accounts have

514
00:25:57,440 --> 00:25:59,480
Speaker 1: gotten less secure, but it's just the world is a

515
00:25:59,520 --> 00:26:03,320
Speaker 1: different place. People are exchanging numbers online in the dark

516
00:26:03,359 --> 00:26:06,360
Speaker 1: Web and all kinds of stuff faster than ever before.

517
00:26:06,840 --> 00:26:09,080
Speaker 1: So while you used to write a million checks and

518
00:26:09,080 --> 00:26:11,240
Speaker 1: give them out to anyone, now I would be very

519
00:26:11,240 --> 00:26:13,800
Speaker 1: careful about that. And banks do have some systems in

520
00:26:13,840 --> 00:26:16,719
Speaker 1: place to detect fraud, but you always want to be

521
00:26:16,760 --> 00:26:19,080
Speaker 1: careful whenever you're giving those numbers out so that's the

522
00:26:19,119 --> 00:26:21,919
Speaker 1: way to do it. I'll link this up in the

523
00:26:21,920 --> 00:26:25,000
Speaker 1: website today rich on tech dot TV. This is episode

524
00:26:25,160 --> 00:26:27,720
Speaker 1: one sixties. You can find the link there. I talked

525
00:26:27,720 --> 00:26:30,720
Speaker 1: about that in my newsletter today eighty eight rich one

526
00:26:30,720 --> 00:26:32,879
Speaker 1: O one eighty eight seven four to two four one

527
00:26:33,000 --> 00:26:36,560
Speaker 1: zero one. Coming up next, we will talk about computers

528
00:26:36,560 --> 00:26:47,840
Speaker 1: with Dan Ackerman. If you have bitcoin, uh, please do

529
00:26:47,920 --> 00:26:51,239
Speaker 1: not check your bitcoin right now. It is not the

530
00:26:51,320 --> 00:26:54,960
Speaker 1: time to look. I've just been watching it because it

531
00:26:55,080 --> 00:26:59,240
Speaker 1: is wild. It's fallen into the sixty thousand dollars range,

532
00:26:59,280 --> 00:27:01,280
Speaker 1: which you know, if if you follow this stuff at all,

533
00:27:01,840 --> 00:27:04,760
Speaker 1: that is really really low. I mean, this thing was

534
00:27:04,800 --> 00:27:08,040
Speaker 1: at like I think one twenty five late last year,

535
00:27:08,160 --> 00:27:10,720
Speaker 1: and it seems like there was a broad broad sell

536
00:27:10,800 --> 00:27:15,040
Speaker 1: off which kind of crashed this crypto. We'll see what happens.

537
00:27:15,080 --> 00:27:17,760
Speaker 1: I got one note here that says from tech Gauge

538
00:27:17,800 --> 00:27:25,480
Speaker 1: that this correction cost forty nine bitcoin millionaires their status.

539
00:27:25,560 --> 00:27:29,280
Speaker 1: So there are now over eleven thousand less bitcoin millionaires

540
00:27:29,320 --> 00:27:31,639
Speaker 1: out there because of this. Now, could it go back up?

541
00:27:31,680 --> 00:27:33,600
Speaker 1: I don't know. I'm not a financial guy, but it's

542
00:27:33,840 --> 00:27:37,119
Speaker 1: I'm still waiting for like something in the world to

543
00:27:37,200 --> 00:27:39,960
Speaker 1: really use bitcoin like an Amazon or a Target or

544
00:27:40,000 --> 00:27:44,360
Speaker 1: some real legitimate retailer, because I feel like that would

545
00:27:44,400 --> 00:27:47,080
Speaker 1: give it the push it needs to be more than

546
00:27:47,359 --> 00:27:51,879
Speaker 1: just a hobbyist kind of or an enthusiast cryptocurrency. But

547
00:27:51,960 --> 00:27:55,840
Speaker 1: we'll see, all right, joining me on the show. Always

548
00:27:55,840 --> 00:27:58,880
Speaker 1: fun to have him, Dan Ackerman. He is with Microcenter

549
00:27:59,359 --> 00:28:02,919
Speaker 1: News all their news there. He was at CS. We

550
00:28:03,000 --> 00:28:06,159
Speaker 1: did not see each other, which is wild, but I

551
00:28:06,160 --> 00:28:08,280
Speaker 1: know you're checking out a lot of the PCs there.

552
00:28:08,320 --> 00:28:10,600
Speaker 1: So Dan, welcome to the show. First off, Dan, just

553
00:28:10,600 --> 00:28:13,800
Speaker 1: tell me kind of big picture, what was the theme

554
00:28:13,880 --> 00:28:15,840
Speaker 1: at this year's CES when it came to computers.

555
00:28:16,040 --> 00:28:18,719
Speaker 8: I think for computers this year the theme was new chips.

556
00:28:18,760 --> 00:28:22,000
Speaker 3: That's basically in town Andy and also Qualcomm saying hey,

557
00:28:22,000 --> 00:28:23,919
Speaker 3: we've got a new generation of kind of the brains

558
00:28:23,920 --> 00:28:26,720
Speaker 3: of these computers that's going to subtly change how they

559
00:28:26,720 --> 00:28:27,639
Speaker 3: work going forward.

560
00:28:28,240 --> 00:28:30,000
Speaker 1: Yeah. I mean I so we've been testing some of

561
00:28:30,040 --> 00:28:32,760
Speaker 1: these Qualcomm chips and the battery life is just incredible

562
00:28:32,760 --> 00:28:35,040
Speaker 1: because they made their name on the mobile chips and

563
00:28:35,040 --> 00:28:38,520
Speaker 1: now they're sort of applying that to computers.

564
00:28:39,040 --> 00:28:41,280
Speaker 3: I think that's exactly right, because you know, we've gotten

565
00:28:41,280 --> 00:28:43,240
Speaker 3: computers have gotten so good they do what we want

566
00:28:43,280 --> 00:28:45,520
Speaker 3: them to do, So really the battle now is for

567
00:28:45,600 --> 00:28:47,520
Speaker 3: battery life. Is it going to last all day? Do

568
00:28:47,560 --> 00:28:49,560
Speaker 3: you have to plug it in halfway through the day

569
00:28:49,640 --> 00:28:52,000
Speaker 3: or even overnight? Can you get twenty four hours out

570
00:28:52,040 --> 00:28:54,320
Speaker 3: of a computer? And those qualcumb chips actually get to

571
00:28:54,320 --> 00:28:55,040
Speaker 3: pretty close to that.

572
00:28:56,160 --> 00:28:58,880
Speaker 1: So I know, we keep seeing these like rollable screens,

573
00:28:58,920 --> 00:29:02,200
Speaker 1: these expandable screens, means is that really happening or is

574
00:29:02,240 --> 00:29:05,040
Speaker 1: that kind of a gimmick for most people. I'm sitting

575
00:29:05,040 --> 00:29:08,360
Speaker 1: here doing the radio show remote, I have like one, two, three,

576
00:29:08,840 --> 00:29:11,920
Speaker 1: four four screens in front of me. You always need

577
00:29:11,960 --> 00:29:14,600
Speaker 1: a lot of screen real estate when you're working, So

578
00:29:14,840 --> 00:29:17,120
Speaker 1: I do think it serves a purpose. But will this

579
00:29:17,200 --> 00:29:18,560
Speaker 1: be realistic for a lot of people.

580
00:29:20,040 --> 00:29:23,160
Speaker 3: I think it's becoming more realistic than I initially expected.

581
00:29:23,240 --> 00:29:25,400
Speaker 3: You know, Lenovo had a couple of prototypes, including that

582
00:29:25,480 --> 00:29:29,000
Speaker 3: one gaming laptop with the screen expands out from the sides,

583
00:29:29,640 --> 00:29:31,360
Speaker 3: and I thought that was everybody thought that was the

584
00:29:31,360 --> 00:29:35,040
Speaker 3: coolest single computer thing at the show. But Lenovo already

585
00:29:35,080 --> 00:29:37,880
Speaker 3: has a rollable screen laptop you can buy right now.

586
00:29:37,920 --> 00:29:41,400
Speaker 3: That screen starts regular size and gets taller and that's

587
00:29:41,440 --> 00:29:43,760
Speaker 3: actually really interesting, and they've actually managed to get that

588
00:29:44,120 --> 00:29:47,000
Speaker 3: into some stores. So I think that you are going

589
00:29:47,080 --> 00:29:49,520
Speaker 3: to see these devices that change size and shape and

590
00:29:49,560 --> 00:29:51,800
Speaker 3: that's going to be a really interesting development.

591
00:29:52,960 --> 00:29:55,320
Speaker 1: And we've also heard a lot about this idea of

592
00:29:55,360 --> 00:29:58,200
Speaker 1: an AIPC. Can you kind of get into that, what

593
00:29:58,240 --> 00:30:01,600
Speaker 1: does that mean? Do people need that? And I know

594
00:30:01,760 --> 00:30:03,880
Speaker 1: at least one company I heard they kind of pulled

595
00:30:03,920 --> 00:30:06,160
Speaker 1: back from that branding because I guess it didn't really

596
00:30:06,160 --> 00:30:09,160
Speaker 1: resonate explain this whole AI PC thing.

597
00:30:10,400 --> 00:30:12,320
Speaker 3: Yeah, it can get confusing for people because you think

598
00:30:12,320 --> 00:30:14,800
Speaker 3: of AI, you think of chat, GPT, you think of Gemini.

599
00:30:14,840 --> 00:30:17,360
Speaker 3: Things that are cloud based you get to through your browser.

600
00:30:17,560 --> 00:30:19,920
Speaker 3: You don't really need any special hardware for them.

601
00:30:20,200 --> 00:30:20,760
Speaker 6: So what an.

602
00:30:20,680 --> 00:30:24,320
Speaker 3: AIPC does is it adds in NPU or some other

603
00:30:24,360 --> 00:30:26,720
Speaker 3: hardware that does AI processing locally.

604
00:30:27,080 --> 00:30:28,800
Speaker 8: And that's right now a lot for it.

605
00:30:28,840 --> 00:30:30,760
Speaker 3: If you're doing a video conference and you want like

606
00:30:30,760 --> 00:30:34,000
Speaker 3: the cool background effects, or you want the transcription to

607
00:30:34,040 --> 00:30:36,440
Speaker 3: be super accurate, or to remove a lot of noise

608
00:30:36,480 --> 00:30:39,240
Speaker 3: from your audio, all that processing happens.

609
00:30:38,920 --> 00:30:39,960
Speaker 8: Locally through AI.

610
00:30:40,280 --> 00:30:44,160
Speaker 3: And that's where having an AIPC really kicks in and Eventually,

611
00:30:44,240 --> 00:30:46,360
Speaker 3: I think we're going to be doing more AI on

612
00:30:46,400 --> 00:30:50,080
Speaker 3: our computers versus in the cloud for privacy, for control,

613
00:30:50,440 --> 00:30:51,560
Speaker 3: and eventually you're.

614
00:30:51,400 --> 00:30:54,120
Speaker 8: Going to have to have those NPU cycles on your computer.

615
00:30:55,840 --> 00:30:56,160
Speaker 6: All right.

616
00:30:56,200 --> 00:30:59,880
Speaker 1: So I'm looking at your website, Microcenter News, and you've

617
00:31:00,000 --> 00:31:02,360
Speaker 1: did this post the coolest things you saw at CS

618
00:31:02,440 --> 00:31:06,600
Speaker 1: twenty twenty six. What is this Razor Project EVA thing?

619
00:31:08,000 --> 00:31:09,160
Speaker 8: Oh, that's really interesting.

620
00:31:09,200 --> 00:31:11,480
Speaker 3: That's one of the things that they show that really

621
00:31:11,520 --> 00:31:15,080
Speaker 3: people either really loved or they really didn't like. And

622
00:31:15,280 --> 00:31:18,960
Speaker 3: it is a it's a little it's a little AI

623
00:31:19,120 --> 00:31:22,400
Speaker 3: character that lives in a jar on your desk, and

624
00:31:22,440 --> 00:31:24,160
Speaker 3: it has a little camera built in and you can.

625
00:31:24,000 --> 00:31:25,960
Speaker 8: Talk to it just like you talked to a regular AI.

626
00:31:26,040 --> 00:31:27,680
Speaker 3: But it's got some personality to it, and it's got

627
00:31:27,720 --> 00:31:29,800
Speaker 3: gaming hooks, and it's one of those things that on

628
00:31:29,880 --> 00:31:32,440
Speaker 3: paper sounds ridiculous, but I have to admit, even as

629
00:31:32,440 --> 00:31:34,680
Speaker 3: cynical and jaded as I am in person, it was

630
00:31:34,720 --> 00:31:35,600
Speaker 3: actually a little bit cool.

631
00:31:36,520 --> 00:31:39,640
Speaker 1: You're really cynical and jaded, I don't think so. Tell

632
00:31:39,680 --> 00:31:42,880
Speaker 1: me about the Dell situation, because didn't they bring back

633
00:31:43,160 --> 00:31:44,680
Speaker 1: the XPS name.

634
00:31:46,000 --> 00:31:47,920
Speaker 3: Yeah, Sometimes it's all on a name it. Dell has

635
00:31:47,920 --> 00:31:51,360
Speaker 3: already has always made really great laptops. That XPS line

636
00:31:51,400 --> 00:31:53,440
Speaker 3: was kind of their version almost of a MacBook, just

637
00:31:53,480 --> 00:31:57,080
Speaker 3: a really universally useful laptop, and everybody loved it. And

638
00:31:57,120 --> 00:31:59,200
Speaker 3: they were still making kind of that product, but they

639
00:31:59,280 --> 00:32:01,360
Speaker 3: just got rid of the XS name because they wanted.

640
00:32:01,200 --> 00:32:03,680
Speaker 8: To simplify everything. I think they went too simple.

641
00:32:03,880 --> 00:32:05,840
Speaker 3: So now they're going and bringing that name back because

642
00:32:05,880 --> 00:32:08,520
Speaker 3: people really understood what it meant. And frankly, the new

643
00:32:08,680 --> 00:32:11,480
Speaker 3: XPS systems, the fourteen inch and the sixteen inch that

644
00:32:11,520 --> 00:32:13,960
Speaker 3: should be coming out within the next month or two,

645
00:32:14,680 --> 00:32:17,600
Speaker 3: you know, they look really good for general purpose, all

646
00:32:17,640 --> 00:32:19,720
Speaker 3: around MacBook style computers.

647
00:32:20,520 --> 00:32:22,920
Speaker 1: Now this next one, I was actually bummed because I

648
00:32:23,000 --> 00:32:26,800
Speaker 1: went to the HP display and I saw this, but

649
00:32:26,840 --> 00:32:28,880
Speaker 1: I didn't think anything of it because I thought it

650
00:32:29,040 --> 00:32:32,720
Speaker 1: was a keyboard. And this is actually an entire computer

651
00:32:33,360 --> 00:32:36,440
Speaker 1: built into what looks like a standard keyboard. Explain that

652
00:32:36,440 --> 00:32:38,640
Speaker 1: it's called the HP Elite Board. G one A.

653
00:32:39,880 --> 00:32:41,840
Speaker 3: It's a clever concept if you need to set up

654
00:32:41,880 --> 00:32:44,160
Speaker 3: a bunch of computers for people in your office instead

655
00:32:44,160 --> 00:32:46,760
Speaker 3: of giving them like a desktop or mini desktop or

656
00:32:46,800 --> 00:32:47,280
Speaker 3: a laptop.

657
00:32:47,280 --> 00:32:47,760
Speaker 8: And all these.

658
00:32:47,640 --> 00:32:50,880
Speaker 3: Successeses just give then this keyboard, and inside the keyboard

659
00:32:51,000 --> 00:32:54,080
Speaker 3: there's a CPU and the memory and the storage, and

660
00:32:54,120 --> 00:32:56,440
Speaker 3: you just plug a monitor into it, plug it into

661
00:32:56,440 --> 00:32:59,240
Speaker 3: the wall, and you're good to go. It's not reinventing

662
00:32:59,280 --> 00:33:01,680
Speaker 3: the wheel. People made small computers that fit INT like

663
00:33:01,760 --> 00:33:04,000
Speaker 3: USB sticks and stuff like that, so it's very similar

664
00:33:04,000 --> 00:33:06,720
Speaker 3: to that. But credit to HP for saying, hey, we

665
00:33:06,800 --> 00:33:09,680
Speaker 3: haven't seen someone do it in a keyboard base before.

666
00:33:09,840 --> 00:33:11,720
Speaker 8: Let's do that. And I think it's pretty cool.

667
00:33:12,480 --> 00:33:14,560
Speaker 1: All right, I got about just over a minute, but

668
00:33:14,600 --> 00:33:17,080
Speaker 1: I want to hear, like, what are your recommendations for

669
00:33:17,120 --> 00:33:20,640
Speaker 1: the average person listening if they're buying a computer, what

670
00:33:20,680 --> 00:33:24,120
Speaker 1: do you recommend today? What kind of specks do they need?

671
00:33:25,520 --> 00:33:27,800
Speaker 3: You know, with these new chips coming out from Intel

672
00:33:27,840 --> 00:33:30,200
Speaker 3: and AMD, make sure you get a modern CPU in

673
00:33:30,240 --> 00:33:34,520
Speaker 3: your system, like that Intel new Series three. Also, if

674
00:33:34,560 --> 00:33:36,720
Speaker 3: you're going to buy a laptop or a desktop or

675
00:33:36,800 --> 00:33:40,120
Speaker 3: build one, I would do it now, sooner rather than later.

676
00:33:40,520 --> 00:33:43,720
Speaker 3: I think with the shortages of RAM and other components

677
00:33:43,720 --> 00:33:45,880
Speaker 3: out there, prices are going to continue to go up.

678
00:33:46,080 --> 00:33:48,840
Speaker 3: So if you're shopping now is probably the best time

679
00:33:48,840 --> 00:33:49,480
Speaker 3: to pull the trick.

680
00:33:50,600 --> 00:33:52,920
Speaker 1: Yeah, I mean, all these prices have gone up recently

681
00:33:52,960 --> 00:33:55,960
Speaker 1: on like SSDs and memory. Do we expect those to

682
00:33:56,000 --> 00:33:57,840
Speaker 1: go down anytime soon?

683
00:33:59,160 --> 00:34:01,760
Speaker 3: I don't see it anytime soon, as in within the

684
00:34:01,760 --> 00:34:04,760
Speaker 3: next twelve months or so. But there's a lot of

685
00:34:04,800 --> 00:34:07,120
Speaker 3: stock in the market right now that still has those

686
00:34:07,240 --> 00:34:10,239
Speaker 3: pre scarcity prices. Uh So you can go out and

687
00:34:10,239 --> 00:34:12,280
Speaker 3: buy a laptop for the same price now as basically

688
00:34:12,280 --> 00:34:14,200
Speaker 3: you did, you know, six months or a year ago.

689
00:34:14,520 --> 00:34:15,759
Speaker 8: Come back in another six months.

690
00:34:15,800 --> 00:34:20,319
Speaker 1: I'm not quite so sure, all right, Dan Ackerman, microcenternews

691
00:34:20,480 --> 00:34:24,400
Speaker 1: dot com. You can access all of his posts and

692
00:34:24,440 --> 00:34:27,920
Speaker 1: of course your team of people. What's fun about doing this?

693
00:34:28,000 --> 00:34:29,719
Speaker 1: You know, used to work a c neet, Now you're

694
00:34:29,719 --> 00:34:33,080
Speaker 1: doing this at microcenter. You're having a good time. I

695
00:34:33,120 --> 00:34:33,400
Speaker 1: love it.

696
00:34:33,440 --> 00:34:36,200
Speaker 3: I love deep diving into building crazy gaming pieces. That's

697
00:34:36,239 --> 00:34:37,759
Speaker 3: something I get to do now that I did not

698
00:34:37,840 --> 00:34:38,319
Speaker 3: get to do.

699
00:34:38,280 --> 00:34:39,959
Speaker 8: As much of before, and it's so much fun.

700
00:34:40,640 --> 00:34:42,480
Speaker 1: I love it, all right, Dan Ackerman, thanks so much,

701
00:34:42,520 --> 00:34:46,560
Speaker 1: microcenternews dot com. Uh eighty eight rich one O one

702
00:34:46,680 --> 00:34:49,279
Speaker 1: eighty eight seven four two four one zero one more

703
00:34:49,360 --> 00:34:58,680
Speaker 1: rich on Tech coming your way right after this. It

704
00:34:58,760 --> 00:35:02,520
Speaker 1: is Super Bowl weekend. If you're watching it, it's very exciting.

705
00:35:02,560 --> 00:35:05,799
Speaker 1: For some people. Some people it's not very exciting. They

706
00:35:05,840 --> 00:35:08,560
Speaker 1: just watch for the commercials. No matter what it's it's

707
00:35:08,640 --> 00:35:13,000
Speaker 1: a big weekend in America because the football is America's game.

708
00:35:13,280 --> 00:35:16,359
Speaker 1: Or is that baseball? I don't know. Some people don't

709
00:35:16,400 --> 00:35:18,879
Speaker 1: like it. Kim just said, Am I revealing too much

710
00:35:18,880 --> 00:35:21,000
Speaker 1: about Kim? She does not like the super Oh wow?

711
00:35:21,080 --> 00:35:21,120
Speaker 8: What?

712
00:35:21,480 --> 00:35:21,640
Speaker 5: Oh?

713
00:35:21,680 --> 00:35:23,600
Speaker 1: She only you only don't like it. I know why

714
00:35:23,680 --> 00:35:26,080
Speaker 1: Kim doesn't like it, because her forty nine ers aren't ina.

715
00:35:26,160 --> 00:35:29,719
Speaker 1: I know that's she likes football a lot. But I

716
00:35:29,719 --> 00:35:33,360
Speaker 1: don't know. If you've heard about these apps that everyone's

717
00:35:33,440 --> 00:35:38,000
Speaker 1: using to bet on just about everything nowadays. There's two

718
00:35:38,120 --> 00:35:43,239
Speaker 1: main ones. They're called Calshi and Polymarket, And even in

719
00:35:43,360 --> 00:35:46,279
Speaker 1: states where sports betting is illegal, people are still using

720
00:35:46,280 --> 00:35:48,919
Speaker 1: them now. Just to give you an idea of how

721
00:35:49,080 --> 00:35:52,680
Speaker 1: mainstream these apps have become. Number One, everyone I know

722
00:35:52,760 --> 00:35:56,440
Speaker 1: is talking about them. Number two. I was at Lax

723
00:35:56,480 --> 00:35:59,719
Speaker 1: Airport and what did I see? A giant ad on

724
00:35:59,719 --> 00:36:02,759
Speaker 1: one of the digital screens for Calshie. And if you

725
00:36:02,800 --> 00:36:05,839
Speaker 1: go to Calshie right now, they call them by the way. Okay,

726
00:36:05,840 --> 00:36:09,400
Speaker 1: so let me explain what this is. It's not betting Okay,

727
00:36:09,480 --> 00:36:12,080
Speaker 1: this is they don't use betting at all. You're buying

728
00:36:12,120 --> 00:36:16,399
Speaker 1: and selling event contracts. Yeah, okay. These people are very

729
00:36:16,400 --> 00:36:18,480
Speaker 1: smart about how they get around laws and rules. And

730
00:36:18,520 --> 00:36:23,960
Speaker 1: this is another example of how technology is ahead of laws, right,

731
00:36:24,040 --> 00:36:26,640
Speaker 1: like technology is ahead of what we have figured out

732
00:36:26,960 --> 00:36:29,640
Speaker 1: that the laws are. So, yeah, gambling is illegal, but

733
00:36:29,920 --> 00:36:33,680
Speaker 1: buying and selling event contracts that's not illegal apparently. So

734
00:36:33,760 --> 00:36:36,000
Speaker 1: a winning contract pays out a dollar. So if you

735
00:36:36,040 --> 00:36:37,839
Speaker 1: buy in for twenty cents and you win, you make

736
00:36:37,840 --> 00:36:40,600
Speaker 1: about eighty cents minus fees. Now, if you go on

737
00:36:40,640 --> 00:36:43,480
Speaker 1: the website or the apps, it looks and feels like

738
00:36:43,520 --> 00:36:45,719
Speaker 1: a sports book, which is why people are saying it's

739
00:36:45,760 --> 00:36:48,680
Speaker 1: just gambling with a new label. But supporters say it's

740
00:36:48,719 --> 00:36:51,960
Speaker 1: different because people are trading against each other, not the house.

741
00:36:53,960 --> 00:36:55,600
Speaker 1: And then of course some of them even say, like

742
00:36:55,640 --> 00:36:58,920
Speaker 1: Calshie I believe, says that like there's federal oversight, like

743
00:36:59,000 --> 00:37:01,080
Speaker 1: this is like regularly on the federal level and a

744
00:37:01,120 --> 00:37:06,040
Speaker 1: whole different market securities kind of thing. But here's the thing.

745
00:37:06,480 --> 00:37:09,000
Speaker 1: If you go on the website, they don't really use

746
00:37:09,040 --> 00:37:10,920
Speaker 1: the names of the teams I've noticed, but you can

747
00:37:10,960 --> 00:37:13,960
Speaker 1: bet on more than just sports I mean, it's everything.

748
00:37:14,520 --> 00:37:19,640
Speaker 1: It's politics, it's culture, it's crypto, it's climate economics, mentions.

749
00:37:19,880 --> 00:37:22,600
Speaker 1: If someone mentions something in a speech, you can bet

750
00:37:22,680 --> 00:37:27,080
Speaker 1: on that, oh sorry, a trade on that companies, financials, tech,

751
00:37:27,120 --> 00:37:30,719
Speaker 1: and sign so that the trending topics right now, who

752
00:37:30,760 --> 00:37:33,239
Speaker 1: will Trump nominate as FED chair? And this is the

753
00:37:33,280 --> 00:37:36,759
Speaker 1: other side of this. It actually gives you insights into

754
00:37:36,840 --> 00:37:39,840
Speaker 1: what people that are betting on these are trading on

755
00:37:39,880 --> 00:37:42,880
Speaker 1: these things think is going to happen. So if you

756
00:37:42,920 --> 00:37:45,759
Speaker 1: want to know who the majority of people are going

757
00:37:45,800 --> 00:37:47,439
Speaker 1: to win this think are going to win the Super Bowl,

758
00:37:47,480 --> 00:37:51,320
Speaker 1: it's Seattle because the odds are sixty eight percent compared

759
00:37:51,360 --> 00:37:54,040
Speaker 1: to Seattle thirty three percent. Now, I don't understand sports

760
00:37:54,080 --> 00:37:57,200
Speaker 1: gambling in any way, shape or form. I can count

761
00:37:57,239 --> 00:37:59,000
Speaker 1: on my hands the amount of times I've done it

762
00:37:59,040 --> 00:38:03,160
Speaker 1: in Vegas exactly twice, and so I don't understand the

763
00:38:03,400 --> 00:38:06,560
Speaker 1: negative numbers that positive. I know people are yelling at

764
00:38:06,560 --> 00:38:10,440
Speaker 1: their at their speakers right now saying okay, yes, like

765
00:38:10,480 --> 00:38:12,400
Speaker 1: Adam he' said the point spread. I don't even understand

766
00:38:12,400 --> 00:38:15,399
Speaker 1: what the point spread means. But my point is this

767
00:38:15,440 --> 00:38:19,200
Speaker 1: is like opening up gambling to a whole new level

768
00:38:19,400 --> 00:38:22,680
Speaker 1: and an audience in a way we've never seen it before,

769
00:38:22,760 --> 00:38:25,680
Speaker 1: for better or for worse. So don't yell at me

770
00:38:25,800 --> 00:38:27,680
Speaker 1: for telling you about this stuff. I'm just saying what's

771
00:38:27,680 --> 00:38:30,960
Speaker 1: out there and what's happening. And we've seen where people

772
00:38:30,960 --> 00:38:33,040
Speaker 1: are just betting small bets, big bets on all kinds

773
00:38:33,080 --> 00:38:37,280
Speaker 1: of stuff, and it's really really kind of gotten into

774
00:38:37,640 --> 00:38:41,200
Speaker 1: a lot of the culture of young people, sports people.

775
00:38:41,239 --> 00:38:43,880
Speaker 1: I mean, it's just really wild what's happening. So if

776
00:38:43,920 --> 00:38:46,040
Speaker 1: you're not aware of these things before, you are. Now

777
00:38:47,000 --> 00:38:51,600
Speaker 1: let's go to line three. Jimmy is in Michigan. He's

778
00:38:51,640 --> 00:38:55,480
Speaker 1: got a thought about this whole Nancy Guthrie case. Jimmy,

779
00:38:55,520 --> 00:38:56,320
Speaker 1: welcome to the show.

780
00:38:57,280 --> 00:39:03,120
Speaker 5: Thank you for taking my call. Yeah, yeah, it's technology related,

781
00:39:03,200 --> 00:39:07,080
Speaker 5: I guess, so I don't really hear anybody talking.

782
00:39:06,840 --> 00:39:08,560
Speaker 9: About It's just my own thoughts.

783
00:39:08,800 --> 00:39:12,920
Speaker 5: Is this case gonna be like a huge defining moment

784
00:39:13,200 --> 00:39:17,760
Speaker 5: of where people who may be against it are willing

785
00:39:17,800 --> 00:39:20,640
Speaker 5: to put a chip in themselves or their children or

786
00:39:20,640 --> 00:39:25,520
Speaker 5: the elderly. Because I'm thinking myself right now, it would

787
00:39:25,520 --> 00:39:28,040
Speaker 5: be a good idea if somebody had wanted to find

788
00:39:28,080 --> 00:39:30,440
Speaker 5: her mind, like you know, like they find pets.

789
00:39:30,840 --> 00:39:33,400
Speaker 1: Jimmy, it is wild that you're calling in with this,

790
00:39:33,520 --> 00:39:35,759
Speaker 1: because as I was thinking about the beginning of the

791
00:39:35,800 --> 00:39:38,000
Speaker 1: show and what I was going to talk about, it

792
00:39:38,040 --> 00:39:40,600
Speaker 1: occurred to me because this woman did wear an Apple Watch,

793
00:39:40,680 --> 00:39:43,800
Speaker 1: but obviously she doesn't have it on. I'm sure whoever,

794
00:39:44,080 --> 00:39:47,279
Speaker 1: whatever happened, whatever the situation is, I you know, her

795
00:39:47,320 --> 00:39:49,839
Speaker 1: phone was left behind. I'm not sure I heard where

796
00:39:49,840 --> 00:39:52,160
Speaker 1: the Apple watch is if that was left behind, but

797
00:39:52,280 --> 00:39:54,680
Speaker 1: that's clearly not something that they're able to trace her on.

798
00:39:55,960 --> 00:39:59,880
Speaker 1: But it made me think about this idea of who

799
00:40:00,239 --> 00:40:03,279
Speaker 1: on should we have if you have an elderly person

800
00:40:03,320 --> 00:40:05,520
Speaker 1: in your family, or I mean, people are already doing

801
00:40:05,520 --> 00:40:07,960
Speaker 1: with this, doing this with their kids. They put an

802
00:40:08,160 --> 00:40:11,239
Speaker 1: air tag on their backpack, or they actually have sneakers

803
00:40:11,440 --> 00:40:14,640
Speaker 1: that there's a hidden air tag compartment in. Uh, Sketchers

804
00:40:15,400 --> 00:40:19,920
Speaker 1: makes them. Let's see Sketchers air tag shoes. They have

805
00:40:20,000 --> 00:40:21,399
Speaker 1: these for kids. Let's see if they have a name

806
00:40:21,480 --> 00:40:26,919
Speaker 1: for them. Let's see, where's my Sketcher's collection. They've got

807
00:40:27,200 --> 00:40:30,440
Speaker 1: a secure hidden pocket under the insul that fits an

808
00:40:30,480 --> 00:40:34,359
Speaker 1: air tag. So and look, it's interesting. So you can

809
00:40:34,360 --> 00:40:36,279
Speaker 1: always know where your favorite shoes are. So they're not

810
00:40:36,320 --> 00:40:39,640
Speaker 1: presenting this because Apple has said air tags are not

811
00:40:39,680 --> 00:40:42,200
Speaker 1: for tracking people. We know they have stalking issues with

812
00:40:42,280 --> 00:40:44,480
Speaker 1: that or any of these trackers, not just the air tag,

813
00:40:44,480 --> 00:40:46,800
Speaker 1: but the air tags are ubiquitous because they're so popular.

814
00:40:47,360 --> 00:40:50,879
Speaker 1: But you think about this, They say that air tags

815
00:40:50,920 --> 00:40:53,799
Speaker 1: are not for people or pets, but everyone's putting them

816
00:40:53,800 --> 00:40:55,919
Speaker 1: on their pets. Collar be careful because a pet could

817
00:40:55,920 --> 00:40:58,640
Speaker 1: eat it. And everyone's putting them on their kids because

818
00:40:58,640 --> 00:41:02,719
Speaker 1: why not. But the thing that I thought about, Jimmy,

819
00:41:02,880 --> 00:41:05,919
Speaker 1: is that you would almost have to have this implanted

820
00:41:05,960 --> 00:41:10,280
Speaker 1: in the body because if you are adopting abducting someone

821
00:41:10,760 --> 00:41:14,040
Speaker 1: taking someone, you're not gonna let them have their Apple Watch.

822
00:41:14,280 --> 00:41:16,640
Speaker 1: You're not gonna let them have their sneakers because of this.

823
00:41:16,840 --> 00:41:18,400
Speaker 1: I mean, maybe the sneaker is a good place to

824
00:41:18,440 --> 00:41:20,200
Speaker 1: have it because it's kind of hidden, But you'd have

825
00:41:20,239 --> 00:41:22,760
Speaker 1: to think of a hidden way to have this on people.

826
00:41:22,880 --> 00:41:24,200
Speaker 1: How would you do that? It's got to be under

827
00:41:24,239 --> 00:41:27,840
Speaker 1: the skin. Now. The other part of this is that

828
00:41:27,880 --> 00:41:30,719
Speaker 1: if you think about a microchip for a pet, that

829
00:41:30,840 --> 00:41:33,920
Speaker 1: is not something that is powered. When you find that pet,

830
00:41:34,320 --> 00:41:37,920
Speaker 1: someone has to think to want that pet and understand

831
00:41:37,960 --> 00:41:40,360
Speaker 1: that they have a microchip and get that information from it.

832
00:41:40,440 --> 00:41:43,120
Speaker 1: So it's not a locator for the pet. It's just

833
00:41:43,160 --> 00:41:46,759
Speaker 1: a way to understand the story behind that pet and

834
00:41:46,800 --> 00:41:51,479
Speaker 1: the information about that pet. But it's not to say

835
00:41:51,520 --> 00:41:53,319
Speaker 1: that we can't do this, and it's not to say

836
00:41:53,320 --> 00:41:55,960
Speaker 1: that there may not be technology in the future that's

837
00:41:55,960 --> 00:41:58,680
Speaker 1: small enough to be implantable that would last for a

838
00:41:58,680 --> 00:42:01,640
Speaker 1: long time. I do know that there are some implantable

839
00:42:01,640 --> 00:42:06,120
Speaker 1: devices people have where they are battery operated and so,

840
00:42:06,160 --> 00:42:07,920
Speaker 1: and that battery has to be replaced every once in

841
00:42:07,960 --> 00:42:10,200
Speaker 1: a while and it's like kind of an outpatient procedure.

842
00:42:10,800 --> 00:42:13,320
Speaker 1: Now we're getting into the weeds here on this stuff,

843
00:42:13,320 --> 00:42:15,800
Speaker 1: but it's a really interesting thought that in the future,

844
00:42:16,280 --> 00:42:18,160
Speaker 1: do people want to be tracked number one. I mean,

845
00:42:18,200 --> 00:42:20,440
Speaker 1: we're already tracked in so many ways with the technology

846
00:42:20,480 --> 00:42:23,800
Speaker 1: we carry. But this, this does kind of have a

847
00:42:24,400 --> 00:42:26,280
Speaker 1: It makes you think we don't know the full story

848
00:42:26,360 --> 00:42:29,000
Speaker 1: yet here. We don't know if this was a random case.

849
00:42:29,440 --> 00:42:31,319
Speaker 1: We don't know if it was an inside job yet,

850
00:42:31,360 --> 00:42:33,840
Speaker 1: we don't know these answers. But I think this is

851
00:42:33,880 --> 00:42:36,320
Speaker 1: making people kind of consider this and could it be

852
00:42:36,360 --> 00:42:39,560
Speaker 1: a turning point? If it is completely random, you might

853
00:42:39,640 --> 00:42:42,959
Speaker 1: think that yeah, this would be a good idea. So yes,

854
00:42:43,000 --> 00:42:44,920
Speaker 1: I have thought about this, Jimmy. I think it's a

855
00:42:45,160 --> 00:42:49,200
Speaker 1: really interesting question and something to ponder. But it does

856
00:42:49,280 --> 00:42:54,080
Speaker 1: bring up a lot a lot of concerns for privacy

857
00:42:54,200 --> 00:42:57,080
Speaker 1: for people. You know, how much of our private how

858
00:42:57,160 --> 00:42:59,359
Speaker 1: much of our privacy are we willing to give up

859
00:43:00,080 --> 00:43:03,200
Speaker 1: for something like this for our safety, for our parents safety,

860
00:43:03,200 --> 00:43:05,799
Speaker 1: for our kids safety. I think having an air tag

861
00:43:05,840 --> 00:43:07,880
Speaker 1: on someone, you have to understand the limitations of an

862
00:43:07,920 --> 00:43:11,640
Speaker 1: air tag. An air tag itself is not a GPS tracker.

863
00:43:11,680 --> 00:43:14,640
Speaker 1: Now they make GPS trackers that are small, but an AirTag,

864
00:43:15,000 --> 00:43:17,919
Speaker 1: the way it works is it is pinging off other

865
00:43:18,000 --> 00:43:22,080
Speaker 1: Apple devices nearby to share the location of that device.

866
00:43:22,320 --> 00:43:24,960
Speaker 1: No Apple devices nearby, you're not gonna get an update.

867
00:43:25,120 --> 00:43:27,120
Speaker 1: Someone throws an air tag into the middle of the woods.

868
00:43:27,160 --> 00:43:29,399
Speaker 1: If nobody walks by that air tag, you're not gonna

869
00:43:29,400 --> 00:43:32,359
Speaker 1: be able to locate it on a map. Someone has

870
00:43:32,400 --> 00:43:34,959
Speaker 1: to walk by, and that air tag emits a little

871
00:43:34,960 --> 00:43:38,279
Speaker 1: signal that the phone picks up, or vice versa, and

872
00:43:38,320 --> 00:43:41,920
Speaker 1: that's how it gets its location. So there are limitations

873
00:43:41,920 --> 00:43:45,040
Speaker 1: to these things. But at the same time, with a

874
00:43:45,200 --> 00:43:48,560
Speaker 1: billion Apple devices out there, and that finding network. Chances are,

875
00:43:48,920 --> 00:43:51,440
Speaker 1: unless it's dropped in the middle of nowhere in the woods,

876
00:43:52,080 --> 00:43:54,560
Speaker 1: someone's gonna walk past it. Some sort of Apple device

877
00:43:54,640 --> 00:43:57,279
Speaker 1: is gonna ping that great question Jimmy eight to eight

878
00:43:57,400 --> 00:43:59,719
Speaker 1: Rich one oh one eight eight eight seven four to

879
00:43:59,719 --> 00:44:02,640
Speaker 1: two four one zero one. The website for the show

880
00:44:02,960 --> 00:44:07,160
Speaker 1: richon Tech dot TV. This is episode one sixty. We're

881
00:44:07,160 --> 00:44:09,000
Speaker 1: gonna take some more of your calls coming up after this.

882
00:44:09,040 --> 00:44:13,000
Speaker 1: Plus I'm gonna tell you this is wild. Amazon says

883
00:44:13,040 --> 00:44:16,160
Speaker 1: Prime delivery is faster than ever, and I'm gonna tell

884
00:44:16,160 --> 00:44:18,880
Speaker 1: you how they do it. They have revealed their special

885
00:44:18,920 --> 00:44:20,879
Speaker 1: sauce and I thought it was pretty interesting. I'll tell

886
00:44:20,880 --> 00:44:23,280
Speaker 1: you that coming up next. Right here, I'm rich on Tech.

887
00:44:29,680 --> 00:44:34,960
Speaker 1: Amazon says prime delivery is faster than ever. And I

888
00:44:35,040 --> 00:44:37,399
Speaker 1: know this to be true because I order a lot

889
00:44:37,440 --> 00:44:41,760
Speaker 1: from Amazon and I am constantly impressed with how fast

890
00:44:41,760 --> 00:44:43,400
Speaker 1: it is. And by the way, it used to be

891
00:44:43,640 --> 00:44:48,360
Speaker 1: just in the major metropolitan areas. Now it is everywhere.

892
00:44:48,680 --> 00:44:51,600
Speaker 1: I mean it is. They have expanded this fast delivery

893
00:44:51,640 --> 00:44:56,440
Speaker 1: into so many places across America, rural areas included. It's

894
00:44:56,480 --> 00:44:58,759
Speaker 1: just unbelievable, Like nobody can catch up to them at

895
00:44:58,760 --> 00:45:03,000
Speaker 1: this point. In fact, I saw a Prime van on

896
00:45:03,040 --> 00:45:07,600
Speaker 1: the highway over here in New Jersey and it said

897
00:45:07,840 --> 00:45:11,279
Speaker 1: Prime Fast one day shipping. Now, when you remember Prime started,

898
00:45:11,280 --> 00:45:13,399
Speaker 1: it was two day shipping. Now they're saying, now there's

899
00:45:13,440 --> 00:45:17,920
Speaker 1: advertising one day. That's wild. Amazon says it delivered more

900
00:45:17,960 --> 00:45:20,720
Speaker 1: than thirteen billion items same day or next day worldwide

901
00:45:20,760 --> 00:45:22,800
Speaker 1: and twenty twenty five, with eight billion in the US,

902
00:45:22,920 --> 00:45:27,120
Speaker 1: up more than thirty percent from the year before. Half

903
00:45:27,120 --> 00:45:31,160
Speaker 1: of the deliveries fast deliveries were groceries and everyday essentials,

904
00:45:31,160 --> 00:45:33,919
Speaker 1: not necessarily gadgets, which means people are using Prime more

905
00:45:33,960 --> 00:45:36,600
Speaker 1: like a convenience store, which I would say is true

906
00:45:36,960 --> 00:45:40,080
Speaker 1: the first place I search. Amazon says the average Prime

907
00:45:40,080 --> 00:45:42,280
Speaker 1: member saved about five hundred and fifty dollars in shipping

908
00:45:42,400 --> 00:45:44,840
Speaker 1: last year, which they say is about four times the

909
00:45:44,880 --> 00:45:47,640
Speaker 1: cost of an annual membership, which is also interesting. I've

910
00:45:47,680 --> 00:45:50,560
Speaker 1: noticed on Amazon when you place an order, especially for

911
00:45:50,640 --> 00:45:54,480
Speaker 1: one item, they single out the delivery charge. They'll say

912
00:45:54,480 --> 00:45:56,640
Speaker 1: like oh, nine to ninety nine. They'll exit out like

913
00:45:56,680 --> 00:45:59,719
Speaker 1: you're saving it because you're a Prime member, which I mean,

914
00:46:00,000 --> 00:46:02,839
Speaker 1: I'll be true, these things do cost money, but I

915
00:46:02,880 --> 00:46:06,120
Speaker 1: will tell you if you really price check stuff on Amazon,

916
00:46:06,560 --> 00:46:10,279
Speaker 1: the shipping fees are sometimes mixed into the price of

917
00:46:10,320 --> 00:46:13,360
Speaker 1: the product. So, for instance, I bought a cureg machine,

918
00:46:13,360 --> 00:46:15,200
Speaker 1: you know, one of those cacup coffee machines that makes

919
00:46:15,200 --> 00:46:17,440
Speaker 1: your coffee taste like nothing. I bought one of a

920
00:46:17,440 --> 00:46:20,280
Speaker 1: new one of those the other day and on Amazon

921
00:46:20,320 --> 00:46:22,319
Speaker 1: it was two hundred dollars, and if I bought it

922
00:46:22,400 --> 00:46:26,240
Speaker 1: directly from Cureg, it was one thirty, so seventy dollars.

923
00:46:26,239 --> 00:46:29,719
Speaker 1: There's Now that's a rare example of Amazon being more

924
00:46:29,719 --> 00:46:33,080
Speaker 1: expensive than another website. And I don't know why. Maybe

925
00:46:33,120 --> 00:46:35,840
Speaker 1: because Curig tries to like sell you on pods if

926
00:46:35,880 --> 00:46:37,960
Speaker 1: you buy them and you bundle them whatever. But no,

927
00:46:38,080 --> 00:46:40,520
Speaker 1: and they gave me free shipping too, So that was

928
00:46:40,520 --> 00:46:44,120
Speaker 1: a rare miss by Amazon. They say they're expanding same

929
00:46:44,200 --> 00:46:46,239
Speaker 1: day and next day delivery into four thousand here we

930
00:46:46,280 --> 00:46:50,120
Speaker 1: go smaller cities in rural area after investing four billion dollars.

931
00:46:50,760 --> 00:46:53,400
Speaker 1: And now they're also pushing for ultra fast service that

932
00:46:53,440 --> 00:46:56,400
Speaker 1: can bring every day items in thirty minutes. Now here's

933
00:46:56,440 --> 00:46:58,839
Speaker 1: the thing that I thought was really interesting. How are

934
00:46:58,840 --> 00:47:02,800
Speaker 1: they so fast? They said this speed comes from AI

935
00:47:03,640 --> 00:47:08,800
Speaker 1: predicting what people will buy and pre positioning those items

936
00:47:08,800 --> 00:47:11,560
Speaker 1: closer to customers before they even order them. What does

937
00:47:11,600 --> 00:47:14,480
Speaker 1: that mean in English? It means that they know people

938
00:47:14,600 --> 00:47:18,719
Speaker 1: in a certain city order more of these types of

939
00:47:18,800 --> 00:47:21,640
Speaker 1: razor blades than any other city in America. So they

940
00:47:21,680 --> 00:47:24,759
Speaker 1: put those razor ups, they stock them more in that area.

941
00:47:24,840 --> 00:47:26,760
Speaker 1: So when you order them, they don't have to ship

942
00:47:26,800 --> 00:47:30,360
Speaker 1: them from Let's say you're in Minnesota. They don't have

943
00:47:30,440 --> 00:47:33,239
Speaker 1: to bring them from New Jersey. They bring them right

944
00:47:33,280 --> 00:47:36,240
Speaker 1: from the warehouse in Minnesota. Let's say you live in Florida.

945
00:47:36,280 --> 00:47:38,479
Speaker 1: They know people order more sunscreen down there. They place

946
00:47:38,520 --> 00:47:41,000
Speaker 1: it and that's an easy one. We know that, but

947
00:47:41,080 --> 00:47:43,399
Speaker 1: it could be anything. Because they've got the long tail

948
00:47:43,440 --> 00:47:46,720
Speaker 1: of products. They know exactly what people are ordering. Because

949
00:47:46,880 --> 00:47:48,879
Speaker 1: think about it, you live in a city, you might

950
00:47:48,920 --> 00:47:51,759
Speaker 1: have a local influencer, you might have a local advertisement.

951
00:47:52,040 --> 00:47:54,440
Speaker 1: They might be marketing something more to that city. They

952
00:47:54,440 --> 00:47:57,120
Speaker 1: see an uptick in people ordering that item. Boom, Hey,

953
00:47:57,200 --> 00:47:59,319
Speaker 1: let's get a whole bunch of these items in our

954
00:47:59,640 --> 00:48:02,600
Speaker 1: districtribution centers in that area so that we can get

955
00:48:02,600 --> 00:48:06,880
Speaker 1: these to customers fast. So again, AI predicting what people

956
00:48:06,920 --> 00:48:10,120
Speaker 1: will buy and pre positioning those items closer to customers

957
00:48:10,160 --> 00:48:13,160
Speaker 1: before they even order. Brilliant. All right, let's go to

958
00:48:13,760 --> 00:48:19,680
Speaker 1: line four. Uh one L Michelle? Uh mis this This

959
00:48:19,719 --> 00:48:22,680
Speaker 1: person has emailed me many times, so I'm familiar with you,

960
00:48:23,080 --> 00:48:25,600
Speaker 1: but I we've never spoken. So welcome to the show.

961
00:48:26,520 --> 00:48:30,600
Speaker 9: Thank you, rich and happy birthday two year father. And

962
00:48:30,719 --> 00:48:34,000
Speaker 9: I you ask me to pick a barber striis and son.

963
00:48:34,880 --> 00:48:38,439
Speaker 1: Oh okay, I gotta ask him about that. I don't

964
00:48:38,640 --> 00:48:40,640
Speaker 1: I don't know if he's into stris In, but we'll see.

965
00:48:41,239 --> 00:48:44,680
Speaker 1: So what's up one L. Let's first off, explain your

966
00:48:44,719 --> 00:48:47,120
Speaker 1: name real quick before. What's the one L? Michelle?

967
00:48:47,120 --> 00:48:47,279
Speaker 6: Mean?

968
00:48:48,400 --> 00:48:51,200
Speaker 9: Well, you know, since my first day of my first

969
00:48:51,400 --> 00:48:53,919
Speaker 9: of the first grade, I got Michaels. In the first

970
00:48:53,960 --> 00:48:56,560
Speaker 9: day of the second grade, I got Mitchell and it's

971
00:48:56,600 --> 00:48:59,160
Speaker 9: still going on. I either get two l's or they

972
00:48:59,160 --> 00:49:05,640
Speaker 9: call me Michael, Mitchell, Mkelly or Mochell. So I got

973
00:49:05,680 --> 00:49:07,680
Speaker 9: it one L Michelle got it?

974
00:49:07,760 --> 00:49:09,520
Speaker 1: Okay, But you have two? Do you have two? Do

975
00:49:09,560 --> 00:49:11,640
Speaker 1: you have two l's in your last name or your name?

976
00:49:12,640 --> 00:49:18,319
Speaker 9: No, my god, it tingle. My first name jingle is

977
00:49:18,320 --> 00:49:18,719
Speaker 9: one L.

978
00:49:18,960 --> 00:49:19,040
Speaker 5: No.

979
00:49:19,160 --> 00:49:22,680
Speaker 1: Hell, Okay, it's funny because Kim wrote your name on

980
00:49:22,719 --> 00:49:26,439
Speaker 1: the call screener list as two l Sokim, you didn't

981
00:49:26,480 --> 00:49:28,239
Speaker 1: understand the name either, so I'm not alone. Okay, I

982
00:49:28,239 --> 00:49:30,680
Speaker 1: don't feel so stupid, all right, So tell me what

983
00:49:30,680 --> 00:49:32,719
Speaker 1: what's going on? You emailed me about this, but I

984
00:49:33,239 --> 00:49:35,200
Speaker 1: told you to call in. What's what's the question?

985
00:49:36,080 --> 00:49:36,440
Speaker 5: Okay?

986
00:49:36,520 --> 00:49:41,400
Speaker 9: A lot of people, especially myself, have questions regarding wireless

987
00:49:41,400 --> 00:49:44,160
Speaker 9: carriers and things keep changing. And there was a bunch

988
00:49:44,160 --> 00:49:49,040
Speaker 9: of parents Black Friday, tybermind or Holidays, Fusciles, And in

989
00:49:49,080 --> 00:49:53,000
Speaker 9: your email you explained about us Elior, US Mobile Visible

990
00:49:53,080 --> 00:49:55,880
Speaker 9: and I believe last week, and you talked about another carrier,

991
00:49:56,280 --> 00:49:59,279
Speaker 9: and then someone at Verizon told me, oh, they're prepaid,

992
00:49:59,360 --> 00:50:01,279
Speaker 9: and I'm thinking, I don't know if they're prepaid, I

993
00:50:01,320 --> 00:50:04,360
Speaker 9: don't know what that means. So here's my question, to

994
00:50:04,400 --> 00:50:09,080
Speaker 9: benefit everyone who's listening, can you please explain this and

995
00:50:09,160 --> 00:50:12,560
Speaker 9: please break it down into these different carriers like you

996
00:50:12,600 --> 00:50:14,719
Speaker 9: did in this wonderful email that I print it out

997
00:50:14,719 --> 00:50:17,480
Speaker 9: and I'm going to keep it with me so I

998
00:50:17,520 --> 00:50:20,800
Speaker 9: can make a decision on what to do leaving Garazon tonight.

999
00:50:21,120 --> 00:50:24,480
Speaker 1: Okay, all right, here's the deal. Okay, here's the deal.

1000
00:50:24,560 --> 00:50:27,040
Speaker 1: Number one. There are only three networks in the US,

1001
00:50:27,160 --> 00:50:29,000
Speaker 1: four if you count the one that Dish Network is

1002
00:50:29,040 --> 00:50:30,960
Speaker 1: building or has built. I'm not really sure. I haven't

1003
00:50:31,000 --> 00:50:34,439
Speaker 1: tested it. AT and T, T Mobile, Verizon, every other

1004
00:50:34,680 --> 00:50:39,000
Speaker 1: carrier that you hear about, whether it's US Mobile, Visible, Cricket,

1005
00:50:39,520 --> 00:50:42,920
Speaker 1: US Mobile, they all run on one of these other networks.

1006
00:50:42,920 --> 00:50:47,360
Speaker 1: This is called an mvn O, a mobile virtual network operator.

1007
00:50:47,400 --> 00:50:50,680
Speaker 1: That means it's mostly a marketing company. They're not making

1008
00:50:50,719 --> 00:50:53,640
Speaker 1: the line. So what they do is they compete on price,

1009
00:50:53,880 --> 00:50:56,840
Speaker 1: features and service. So there are a whole bunch of

1010
00:50:56,840 --> 00:51:01,239
Speaker 1: them out there. Some are better rated than others. But

1011
00:51:01,280 --> 00:51:04,600
Speaker 1: the reality is what do you get if you get

1012
00:51:04,719 --> 00:51:08,120
Speaker 1: Visible that is run by Verizon's network. It's actually owned

1013
00:51:08,120 --> 00:51:10,440
Speaker 1: by Verizon, which is it makes this It makes this

1014
00:51:10,520 --> 00:51:13,080
Speaker 1: topic a little complicated because a lot of the main

1015
00:51:13,120 --> 00:51:15,400
Speaker 1: carriers now run their own mv and os. So T

1016
00:51:15,600 --> 00:51:20,160
Speaker 1: Mobile runs Mint Mobile, AT and T runs Cricket, Verizon

1017
00:51:20,239 --> 00:51:24,440
Speaker 1: runs Visible. But the whole thing, the delineation between pre

1018
00:51:24,600 --> 00:51:26,640
Speaker 1: paid and post paid, at this point, I don't think

1019
00:51:26,719 --> 00:51:30,000
Speaker 1: it means anything because here's the thing. Yes, these mv

1020
00:51:30,080 --> 00:51:32,240
Speaker 1: and O is a majority of them you pay in advance,

1021
00:51:32,520 --> 00:51:35,600
Speaker 1: but what's the difference. All of the main carriers now

1022
00:51:36,000 --> 00:51:38,839
Speaker 1: want your account number, and they want your bank account number,

1023
00:51:38,880 --> 00:51:41,239
Speaker 1: by the way, not your credit card, to charge you

1024
00:51:41,360 --> 00:51:44,080
Speaker 1: monthly without you paying the bill like you have to

1025
00:51:44,120 --> 00:51:46,640
Speaker 1: be on these auto pay plans to get the best prices.

1026
00:51:46,840 --> 00:51:48,920
Speaker 1: So I don't think it matters. But I will come

1027
00:51:48,960 --> 00:51:51,360
Speaker 1: back after break and give you the ratings. JD Power

1028
00:51:52,200 --> 00:51:55,720
Speaker 1: just did the ratings on these all the wireless carriers.

1029
00:51:55,719 --> 00:51:57,959
Speaker 1: I'll tell you which ones are tops coming up next.

1030
00:51:57,960 --> 00:52:01,000
Speaker 1: But yes, if you can save money, apps absolutely switched

1031
00:52:01,040 --> 00:52:02,799
Speaker 1: to an mv and O. It is a bit more

1032
00:52:02,840 --> 00:52:05,319
Speaker 1: work because you know it's more DIY, but you can

1033
00:52:05,320 --> 00:52:14,040
Speaker 1: do it. We were talking about mv and o's earlier

1034
00:52:14,120 --> 00:52:15,759
Speaker 1: and I said, if you save money and you can

1035
00:52:15,800 --> 00:52:17,600
Speaker 1: do it, definitely go for it. I mean you're not

1036
00:52:17,920 --> 00:52:19,920
Speaker 1: you know, AT and T, Verizon, T Mobile, they're not

1037
00:52:19,960 --> 00:52:22,320
Speaker 1: going to cry if you switch. They own these networks.

1038
00:52:22,320 --> 00:52:24,560
Speaker 1: They're still getting paid by the mv and o's no

1039
00:52:24,640 --> 00:52:28,719
Speaker 1: matter what those are, the mobile virtual network operators. JD

1040
00:52:28,840 --> 00:52:31,920
Speaker 1: Power just came out with their wireless carrier satisfaction study

1041
00:52:32,360 --> 00:52:35,400
Speaker 1: and they rated all these things. The biggest driver of

1042
00:52:35,440 --> 00:52:38,640
Speaker 1: satisfaction with your wireless company is not just price or coverage.

1043
00:52:38,719 --> 00:52:41,759
Speaker 1: It's actually how easy it is to deal with your

1044
00:52:41,800 --> 00:52:44,600
Speaker 1: carrier when something goes wrong. And I would agree with

1045
00:52:44,640 --> 00:52:46,440
Speaker 1: that because if something goes wrong, you don't want to

1046
00:52:46,440 --> 00:52:47,719
Speaker 1: go into a store. You want to be able to

1047
00:52:47,760 --> 00:52:50,080
Speaker 1: fix things. And they said fixing things in under ten

1048
00:52:50,120 --> 00:52:53,120
Speaker 1: minutes using the app or website, that's what counts. T

1049
00:52:53,320 --> 00:52:58,000
Speaker 1: Mobile took the top spot in the postpaid carrier. They

1050
00:52:58,000 --> 00:53:01,320
Speaker 1: also took the top spot in the prepaid carrier category.

1051
00:53:01,880 --> 00:53:05,280
Speaker 1: Now among smaller providers using the big networks, consumer Cellular

1052
00:53:05,400 --> 00:53:09,040
Speaker 1: ranked number one for post paid, Google five was in second,

1053
00:53:09,880 --> 00:53:11,920
Speaker 1: and then the prepaid MV and O's this is what

1054
00:53:11,960 --> 00:53:14,280
Speaker 1: we were just talking about. Mint Mobile took the top spot.

1055
00:53:14,719 --> 00:53:16,480
Speaker 1: Love mint Mobile. I think they do a great job,

1056
00:53:16,600 --> 00:53:19,640
Speaker 1: followed by Visible by Verizon, which I also love. I

1057
00:53:19,640 --> 00:53:22,440
Speaker 1: think they do great, and then Cricket and straight Talk

1058
00:53:22,600 --> 00:53:25,160
Speaker 1: tied for third. So you've got a lot of options.

1059
00:53:25,160 --> 00:53:27,319
Speaker 1: The other one I really like is US Mobile, and

1060
00:53:27,400 --> 00:53:29,239
Speaker 1: I love them because I'm a nerd, and I love

1061
00:53:29,280 --> 00:53:32,520
Speaker 1: their website because it is so easy to use and

1062
00:53:32,600 --> 00:53:37,040
Speaker 1: you control every aspect of your wireless experience on their

1063
00:53:37,080 --> 00:53:39,239
Speaker 1: website and it's just done in such a great way

1064
00:53:39,600 --> 00:53:41,360
Speaker 1: that if I'm a nerd and I love to do that,

1065
00:53:41,480 --> 00:53:45,880
Speaker 1: it just appeals to that control freaking me. Right, you

1066
00:53:45,920 --> 00:53:49,400
Speaker 1: can tweak every aspect. I activated an Apple Watch for

1067
00:53:49,520 --> 00:53:51,920
Speaker 1: my kid the other day and it was done in minutes.

1068
00:53:52,120 --> 00:53:53,439
Speaker 1: I didn't have to go into a store, it didn't

1069
00:53:53,440 --> 00:53:54,879
Speaker 1: have to do anything. I did it, and I paid

1070
00:53:54,880 --> 00:53:56,360
Speaker 1: for the whole year in advance. I think it was

1071
00:53:56,640 --> 00:54:00,600
Speaker 1: eighty dollars for a year worth of Apple Watch cellular amazing.

1072
00:54:01,360 --> 00:54:04,279
Speaker 1: All right, we've got this new trial starting. This is

1073
00:54:04,840 --> 00:54:09,279
Speaker 1: a trial on social media. It could really reshape how

1074
00:54:09,360 --> 00:54:13,520
Speaker 1: big tech designs their platforms that are used by kids.

1075
00:54:13,880 --> 00:54:16,040
Speaker 1: And so here to talk about it is trial attorney

1076
00:54:16,280 --> 00:54:22,120
Speaker 1: James Rubinowitz. James, welcome to the show. You're rich. So

1077
00:54:23,000 --> 00:54:26,600
Speaker 1: let's talk about in kind of plain English, what are

1078
00:54:26,640 --> 00:54:29,680
Speaker 1: these lawsuits about and why do they matter to parents?

1079
00:54:29,719 --> 00:54:30,800
Speaker 1: Right now?

1080
00:54:31,520 --> 00:54:35,680
Speaker 4: So, these lawsards are about one fundamental question. Did social

1081
00:54:35,719 --> 00:54:41,640
Speaker 4: media companies deliberately engineer their platforms to be addictive to

1082
00:54:41,800 --> 00:54:46,040
Speaker 4: children in order to sell advertising space? And even more

1083
00:54:46,080 --> 00:54:49,319
Speaker 4: so than that, did these social media companies know that

1084
00:54:49,400 --> 00:54:54,160
Speaker 4: they were causing anxiety, depression, sleep deprivation and self image

1085
00:54:54,160 --> 00:54:59,040
Speaker 4: problems in kids and parents really do care right now

1086
00:54:59,120 --> 00:55:01,240
Speaker 4: in a huge way, and I'm getting so many calls

1087
00:55:01,280 --> 00:55:05,240
Speaker 4: about it recently, ever since we started hearing about this happening.

1088
00:55:05,480 --> 00:55:08,840
Speaker 4: The lead plaintiff trial attorney right now, his name is

1089
00:55:08,840 --> 00:55:12,680
Speaker 4: Mark Lanier. He has been involved in almost every major

1090
00:55:12,800 --> 00:55:16,239
Speaker 4: mass twort case that's gone on since the nineties, since

1091
00:55:16,360 --> 00:55:20,560
Speaker 4: ViOS many many years ago. And the way he described

1092
00:55:20,600 --> 00:55:23,359
Speaker 4: it to me is this, parents right now are at

1093
00:55:23,360 --> 00:55:27,640
Speaker 4: a pivotal moment. They can either see what happens. They

1094
00:55:27,640 --> 00:55:30,640
Speaker 4: could watch these cases and make sure their kids are

1095
00:55:30,680 --> 00:55:35,800
Speaker 4: okay by encouraging the jurors to rule in their favor,

1096
00:55:36,000 --> 00:55:39,040
Speaker 4: or these kids could be permanently injured for life.

1097
00:55:40,440 --> 00:55:43,160
Speaker 1: It sounds like a cigarette case. I mean, you mentioned

1098
00:55:43,200 --> 00:55:45,560
Speaker 1: viox but I mean we weren't. It sounds like a

1099
00:55:45,600 --> 00:55:46,920
Speaker 1: cigarette case before that.

1100
00:55:48,480 --> 00:55:50,880
Speaker 4: You know, it's interesting cigarette cases are the ones that

1101
00:55:50,920 --> 00:55:53,600
Speaker 4: are being brought up the most. I actually look at

1102
00:55:53,600 --> 00:55:56,560
Speaker 4: this more of like the opioid cases. And the reason

1103
00:55:56,600 --> 00:55:59,960
Speaker 4: why is because there were two components of the opioid cases.

1104
00:56:00,080 --> 00:56:03,879
Speaker 4: There was the personal injury portion, where of course individuals

1105
00:56:03,880 --> 00:56:07,600
Speaker 4: were able to sue pharmaceutical companies over their addiction and

1106
00:56:07,680 --> 00:56:11,960
Speaker 4: mental health problems from opioids. But there was also this

1107
00:56:12,440 --> 00:56:17,920
Speaker 4: societal element where school districts, where counties and states also

1108
00:56:18,000 --> 00:56:22,640
Speaker 4: sued on behalf of their populace to hold these pharmaceutical

1109
00:56:22,680 --> 00:56:26,120
Speaker 4: companies responsible. And that's exactly what's happening here with the

1110
00:56:26,160 --> 00:56:30,799
Speaker 4: social media companies. Families, individual children are able to bring

1111
00:56:30,880 --> 00:56:36,160
Speaker 4: claims against the social media companies for this anxiety, this depression,

1112
00:56:36,800 --> 00:56:40,000
Speaker 4: these major mental health harms that they're causing. But we're

1113
00:56:40,040 --> 00:56:43,560
Speaker 4: also seeing school districts suing the social media companies to

1114
00:56:43,600 --> 00:56:47,080
Speaker 4: recover for the mental health costs that they've had to

1115
00:56:47,080 --> 00:56:51,120
Speaker 4: pay to counselors for teachers. And it's really an interesting thing.

1116
00:56:51,239 --> 00:56:54,000
Speaker 4: So not only do we get it from the personal

1117
00:56:54,000 --> 00:56:57,160
Speaker 4: injury angle like we did for the cigarette cases, we're

1118
00:56:57,200 --> 00:57:00,560
Speaker 4: also getting it from this societal level from school districts,

1119
00:57:00,560 --> 00:57:01,880
Speaker 4: from states and counties.

1120
00:57:02,800 --> 00:57:04,560
Speaker 1: And you said, kind of the heart of this matter

1121
00:57:04,719 --> 00:57:08,239
Speaker 1: is did these companies design their products to be addictive?

1122
00:57:08,400 --> 00:57:11,920
Speaker 1: And having covered tech for a long time, I mean, look,

1123
00:57:12,000 --> 00:57:14,319
Speaker 1: I'm an adult and it's it's tough for me to

1124
00:57:14,400 --> 00:57:18,320
Speaker 1: manage my time on these apps. I log onto Instagram

1125
00:57:18,640 --> 00:57:22,800
Speaker 1: and the way the little comments and hearts and likes

1126
00:57:22,920 --> 00:57:24,840
Speaker 1: light up in the upper right hand corner. It feels

1127
00:57:24,840 --> 00:57:27,160
Speaker 1: like a slot machine. I get that little dopamine hit

1128
00:57:27,520 --> 00:57:29,440
Speaker 1: and it makes me feel good. And what do I

1129
00:57:29,480 --> 00:57:30,760
Speaker 1: want to do? I want to be on there more.

1130
00:57:30,800 --> 00:57:32,520
Speaker 1: I want to open the app more. Now, when you're

1131
00:57:32,560 --> 00:57:37,360
Speaker 1: a kid whose brain is still being developed, it seems

1132
00:57:37,400 --> 00:57:40,000
Speaker 1: to me like it's pretty cut and dry that they

1133
00:57:40,040 --> 00:57:43,600
Speaker 1: did design them to be maybe not addictive, but certainly

1134
00:57:43,600 --> 00:57:45,600
Speaker 1: you want to be on them. How do you prove this,

1135
00:57:45,800 --> 00:57:47,760
Speaker 1: How do you prove that they Is it an email

1136
00:57:47,800 --> 00:57:49,720
Speaker 1: that they wrote they said, hey, make this more addictive.

1137
00:57:49,760 --> 00:57:51,520
Speaker 1: I mean, they probably didn't say that in an email,

1138
00:57:51,520 --> 00:57:53,320
Speaker 1: did they.

1139
00:57:53,400 --> 00:57:56,520
Speaker 4: So that's something we're keeping an eye on during the trial.

1140
00:57:56,600 --> 00:57:58,600
Speaker 4: And I actually would take it one step further. I

1141
00:57:58,680 --> 00:58:01,959
Speaker 4: certainly would think that these apps were designed.

1142
00:58:01,640 --> 00:58:02,320
Speaker 2: To be addictive.

1143
00:58:02,680 --> 00:58:04,880
Speaker 4: And I think that is exactly, of course, what the

1144
00:58:04,920 --> 00:58:08,080
Speaker 4: plaintiffs are going to say. But to use your analogy

1145
00:58:08,240 --> 00:58:11,080
Speaker 4: about the slot machines, I think that is certainly going

1146
00:58:11,120 --> 00:58:15,400
Speaker 4: to be a common theme throughout the trial. But in reality,

1147
00:58:15,800 --> 00:58:18,280
Speaker 4: what is a slot machine. It is a device that

1148
00:58:18,360 --> 00:58:22,080
Speaker 4: is a variable reward system. It's a device that's created

1149
00:58:22,200 --> 00:58:26,840
Speaker 4: essentially to be addictive. And not only that, social media

1150
00:58:26,880 --> 00:58:29,560
Speaker 4: companies actually go one step further because it's not gambling

1151
00:58:29,560 --> 00:58:33,920
Speaker 4: in a casino. It is a reward system that highlights

1152
00:58:34,520 --> 00:58:37,920
Speaker 4: the most potent variable for a child, and that is

1153
00:58:38,160 --> 00:58:43,200
Speaker 4: social acceptance. So yes, of course, is a casino slot machine,

1154
00:58:43,200 --> 00:58:46,560
Speaker 4: but it goes that one step further and really plays

1155
00:58:46,600 --> 00:58:50,480
Speaker 4: with children's heart shrinks by making it so you can

1156
00:58:50,520 --> 00:58:54,160
Speaker 4: either be embraced by your peers or rejected entirely, And

1157
00:58:54,160 --> 00:58:57,520
Speaker 4: that in and of itself is just despicable of these

1158
00:58:57,520 --> 00:59:01,600
Speaker 4: social media companies because it's the reality is they did

1159
00:59:01,640 --> 00:59:05,040
Speaker 4: do social engineering. If you look at infinite scroll, we

1160
00:59:05,080 --> 00:59:07,720
Speaker 4: sometimes hear it called doom scrolling. Kids don't want to

1161
00:59:07,760 --> 00:59:11,160
Speaker 4: stop the same thing with auto play feature where the

1162
00:59:11,240 --> 00:59:14,560
Speaker 4: video was already loaded, and we know just from cognitive

1163
00:59:14,640 --> 00:59:18,800
Speaker 4: psychology that it's easier to continue in action.

1164
00:59:18,720 --> 00:59:19,880
Speaker 1: Than it is to stop in action.

1165
00:59:20,400 --> 00:59:22,720
Speaker 2: So it's an interesting thing. We're going to.

1166
00:59:22,720 --> 00:59:25,680
Speaker 4: See this throughout the trial where we keep on hearing

1167
00:59:25,880 --> 00:59:29,480
Speaker 4: addiction terms used. But the reality is, you're one hundred

1168
00:59:29,520 --> 00:59:32,920
Speaker 4: percent right, it is a casino slot machine, but it

1169
00:59:33,000 --> 00:59:35,840
Speaker 4: goes that one step further and makes it so these

1170
00:59:35,920 --> 00:59:38,200
Speaker 4: kids constantly want to get back on.

1171
00:59:39,320 --> 00:59:40,680
Speaker 1: How do you think this is going to play out?

1172
00:59:40,920 --> 00:59:44,120
Speaker 1: And what would be the resolution? I mean, do we

1173
00:59:44,280 --> 00:59:46,120
Speaker 1: take these apps away from kids? Do we have to

1174
00:59:46,200 --> 00:59:49,000
Speaker 1: change the actual the way the apps are made? I mean,

1175
00:59:49,200 --> 00:59:50,439
Speaker 1: what do you think is going to happen here?

1176
00:59:51,840 --> 00:59:54,920
Speaker 4: So I think it speaks volumes that we already had

1177
00:59:54,920 --> 00:59:57,840
Speaker 4: two parties in this case settle out. So we had

1178
00:59:57,960 --> 01:00:02,040
Speaker 4: tick knocked and snap all settle with the plaintiffs. And

1179
01:00:03,000 --> 01:00:08,320
Speaker 4: who's left but Google and Meta so Facebook, Instagram, WhatsApp.

1180
01:00:08,360 --> 01:00:12,680
Speaker 4: Then we also have YouTube because those two parties settled out.

1181
01:00:12,720 --> 01:00:15,560
Speaker 4: I think that really emphasizes that this evidence is going

1182
01:00:15,560 --> 01:00:19,680
Speaker 4: to weigh heavily in favor of the plaintiff. But what

1183
01:00:19,720 --> 01:00:22,280
Speaker 4: do we think is going to happen? I think certainly,

1184
01:00:22,360 --> 01:00:25,400
Speaker 4: no matter what, these social media companies are going to

1185
01:00:25,480 --> 01:00:29,280
Speaker 4: change their actions. They're going to implement ends to this

1186
01:00:29,440 --> 01:00:32,960
Speaker 4: doom scrolling behavior where hopefully there will be a natural end.

1187
01:00:33,200 --> 01:00:37,040
Speaker 4: Hopefully we also see something like what Roadblocks implemented. I'm

1188
01:00:37,040 --> 01:00:38,959
Speaker 4: not sure if you're familiar with this. Roadblocks, of course,

1189
01:00:39,040 --> 01:00:43,320
Speaker 4: is a computer gaming company. It does have kids on

1190
01:00:43,320 --> 01:00:45,720
Speaker 4: the platform, but it also has adults. So what did

1191
01:00:45,800 --> 01:00:50,840
Speaker 4: Roadblocks do? They created this software where on your mobile

1192
01:00:50,880 --> 01:00:53,280
Speaker 4: phone it'll take a picture of you. It won't keep

1193
01:00:53,320 --> 01:00:55,840
Speaker 4: the picture, of course, because miners will be using it,

1194
01:00:56,160 --> 01:00:58,920
Speaker 4: but it's able to determine whether or not a kid

1195
01:00:59,160 --> 01:01:02,120
Speaker 4: is using this platform. Ordentaltis if you say that you're

1196
01:01:02,160 --> 01:01:04,560
Speaker 4: fifty years old, but you take a picture and you

1197
01:01:04,760 --> 01:01:07,800
Speaker 4: are very clearly twelve, that app isn't going to let

1198
01:01:07,800 --> 01:01:12,160
Speaker 4: you operate the same way as an adulthood. And really,

1199
01:01:12,200 --> 01:01:15,360
Speaker 4: what I hope happens is that there is a huge

1200
01:01:15,880 --> 01:01:19,200
Speaker 4: judgment in the plaintiff's favor, because if there is a

1201
01:01:19,280 --> 01:01:23,680
Speaker 4: huge judgment, it will impact the pocketbook of these social

1202
01:01:23,760 --> 01:01:26,200
Speaker 4: media companies, and that's the only way we're going to

1203
01:01:26,200 --> 01:01:27,000
Speaker 4: see change.

1204
01:01:28,240 --> 01:01:31,439
Speaker 1: All Right, We're gonna leave it there. Trial attorney James

1205
01:01:31,520 --> 01:01:35,320
Speaker 1: Rubinowitz Rubinowitz dot com, thanks so much for joining me today.

1206
01:01:35,360 --> 01:01:39,760
Speaker 1: Really interesting insights into this trial that as it gets started,

1207
01:01:39,800 --> 01:01:41,600
Speaker 1: I think we're going to just see a lot about

1208
01:01:41,640 --> 01:01:44,439
Speaker 1: this because it is it has the potential to change

1209
01:01:44,440 --> 01:01:45,040
Speaker 1: a lot.

1210
01:01:45,600 --> 01:01:46,960
Speaker 2: Absolutely, Thank you for having me.

1211
01:01:47,040 --> 01:01:49,920
Speaker 1: Rich all right, I'll put a link to James on

1212
01:01:49,920 --> 01:01:53,919
Speaker 1: the website. Rich on tech dot tv. All right, coming

1213
01:01:54,000 --> 01:01:56,080
Speaker 1: up eighty to eight rich one on one eighty eight

1214
01:01:56,160 --> 01:01:58,720
Speaker 1: seven four to two, four to one zero one got

1215
01:01:58,760 --> 01:02:01,680
Speaker 1: more of your calls in question and emails. Plus, have

1216
01:02:01,760 --> 01:02:05,800
Speaker 1: you heard of this Wuffy AI robot dog. There's a

1217
01:02:05,840 --> 01:02:09,360
Speaker 1: lot of complaints about it. I'll explain why people are complaining.

1218
01:02:09,400 --> 01:02:12,520
Speaker 1: It's not as advertised. Coming up right here on rich

1219
01:02:12,600 --> 01:02:24,480
Speaker 1: On Tech, let's go to Peggy, Line three in Rosemead, California. Peggy,

1220
01:02:25,120 --> 01:02:26,200
Speaker 1: what's your question about?

1221
01:02:26,600 --> 01:02:29,320
Speaker 7: Good day? Thank you for taking me to call and

1222
01:02:29,320 --> 01:02:32,480
Speaker 7: I enjoy your show. My questions? What do you think

1223
01:02:32,520 --> 01:02:36,400
Speaker 7: about geek Squad as far as support or would you

1224
01:02:36,440 --> 01:02:38,000
Speaker 7: recommend another provider?

1225
01:02:38,800 --> 01:02:41,000
Speaker 1: So you're saying, yeah, go ahead.

1226
01:02:40,720 --> 01:02:43,560
Speaker 7: About ten years now, you've had.

1227
01:02:43,440 --> 01:02:47,840
Speaker 1: Geek Squad for ten years and you pay what you

1228
01:02:47,880 --> 01:02:51,360
Speaker 1: pay a yearly fee to them. Correct, and they will

1229
01:02:51,400 --> 01:02:53,000
Speaker 1: and you can call them up and they'll help you

1230
01:02:53,040 --> 01:02:56,320
Speaker 1: with your computer over the phone. That is correct, Okay,

1231
01:02:56,680 --> 01:02:58,800
Speaker 1: I mean I don't Is it working for you? Do

1232
01:02:58,840 --> 01:03:00,400
Speaker 1: you think that they're doing a good job?

1233
01:03:00,960 --> 01:03:03,480
Speaker 7: I do, But I was wondering if you have another

1234
01:03:03,600 --> 01:03:06,920
Speaker 7: provider or if you recommend them.

1235
01:03:07,280 --> 01:03:10,440
Speaker 1: Well, I mean, I don't recommend any particular company. I

1236
01:03:10,440 --> 01:03:13,920
Speaker 1: think that it really depends on the service that you get. Obviously,

1237
01:03:13,960 --> 01:03:17,080
Speaker 1: geek Squad is very big. They have a big footprint.

1238
01:03:17,120 --> 01:03:19,720
Speaker 1: They're owned by best Buy, so it's going to be

1239
01:03:21,600 --> 01:03:24,520
Speaker 1: what you get out of them. I think it could

1240
01:03:24,560 --> 01:03:27,560
Speaker 1: be different for various people, right, Like some people may say, no, no,

1241
01:03:27,600 --> 01:03:29,640
Speaker 1: this doesn't work for me, Like I need something that's

1242
01:03:29,680 --> 01:03:32,120
Speaker 1: more hands on, I need something that's better, higher quality.

1243
01:03:32,840 --> 01:03:35,080
Speaker 1: But there are companies that do similar things, and I

1244
01:03:35,080 --> 01:03:37,240
Speaker 1: guess I can run through a couple of those, and

1245
01:03:37,280 --> 01:03:40,480
Speaker 1: it really depends. Like if you're getting the tech support

1246
01:03:40,600 --> 01:03:43,240
Speaker 1: via the phone, that's one thing. If you're getting someone

1247
01:03:43,280 --> 01:03:45,120
Speaker 1: to come to your home or you're bringing your computer,

1248
01:03:45,320 --> 01:03:46,880
Speaker 1: there's another thing. And I have some thoughts on all

1249
01:03:46,920 --> 01:03:49,240
Speaker 1: this stuff. I mean, I think it's nice that geek

1250
01:03:49,320 --> 01:03:52,640
Speaker 1: Squad has that yearly fee that you can pay and

1251
01:03:52,680 --> 01:03:54,200
Speaker 1: you know you can call them, you know, you can

1252
01:03:54,240 --> 01:03:55,880
Speaker 1: rely on them. And a lot of the people that

1253
01:03:55,960 --> 01:03:58,640
Speaker 1: get jobs at places like that are just nerds like

1254
01:03:58,680 --> 01:04:00,720
Speaker 1: myself that know a lot of out this stuff and

1255
01:04:00,760 --> 01:04:03,280
Speaker 1: they want good benefits and they want to share their

1256
01:04:03,320 --> 01:04:05,600
Speaker 1: knowledge and they like what they do. Now, are there

1257
01:04:05,640 --> 01:04:07,800
Speaker 1: going to be some bad apples or people that don't

1258
01:04:07,800 --> 01:04:10,360
Speaker 1: really know their stuff as well? Sure of course that's

1259
01:04:10,400 --> 01:04:13,439
Speaker 1: gonna happen with any company. So I guess my main

1260
01:04:13,480 --> 01:04:16,640
Speaker 1: advice is if it's working for you, sure. There are

1261
01:04:16,680 --> 01:04:19,160
Speaker 1: some other companies that offer similar kind of all in

1262
01:04:19,280 --> 01:04:23,160
Speaker 1: one tech support plans. One of them is called a

1263
01:04:23,240 --> 01:04:26,960
Speaker 1: Shurian a s u r io n Asurian dot com.

1264
01:04:27,200 --> 01:04:29,600
Speaker 1: They're the same folks they bought that company called you

1265
01:04:29,680 --> 01:04:32,400
Speaker 1: Break Eye Fix, so they own that as well. So

1266
01:04:32,440 --> 01:04:34,120
Speaker 1: you kind of get a one two puncher. You get

1267
01:04:34,200 --> 01:04:36,440
Speaker 1: a place where you can bring in your gadgets, but

1268
01:04:36,480 --> 01:04:38,600
Speaker 1: they can also give you tech support over the phone

1269
01:04:38,680 --> 01:04:42,440
Speaker 1: as well, So that's one way. There's number another company

1270
01:04:42,440 --> 01:04:47,320
Speaker 1: called Hello Tech. And this started as just you know,

1271
01:04:47,440 --> 01:04:51,280
Speaker 1: a tech support on your phone, and I don't believe

1272
01:04:51,280 --> 01:04:53,240
Speaker 1: you can bring stuff in, But now they're opened by

1273
01:04:53,360 --> 01:04:55,800
Speaker 1: they're owned by Door, which has been buying a lot

1274
01:04:55,840 --> 01:04:58,360
Speaker 1: of stuff, and so I believe that they can you know,

1275
01:04:58,440 --> 01:05:00,200
Speaker 1: come to you as well and like do things like

1276
01:05:00,240 --> 01:05:02,360
Speaker 1: mount your TV and stuff like that. But it also

1277
01:05:02,400 --> 01:05:06,600
Speaker 1: looks like you can call them for tech support. So yeah,

1278
01:05:06,680 --> 01:05:10,480
Speaker 1: unlimited online support is one hundred and ninety nine dollars

1279
01:05:10,840 --> 01:05:15,960
Speaker 1: for the year. Oh interesting, okay, So it's actually fifty

1280
01:05:16,040 --> 01:05:18,680
Speaker 1: interesting Okay, So they're doing fifty dollars a year for

1281
01:05:19,000 --> 01:05:22,720
Speaker 1: just online tech support, which I have a feeling is

1282
01:05:22,840 --> 01:05:26,440
Speaker 1: cheaper than what geek Squad charges. But then if you

1283
01:05:26,520 --> 01:05:28,440
Speaker 1: want the ability to have them come to your house

1284
01:05:28,440 --> 01:05:32,880
Speaker 1: for in home services, technology checkups, anti virus, password manager,

1285
01:05:33,160 --> 01:05:35,600
Speaker 1: that's all included for two hundred dollars a year. So

1286
01:05:35,640 --> 01:05:38,000
Speaker 1: I think we're gonna probably see more of this, you know,

1287
01:05:38,080 --> 01:05:42,680
Speaker 1: this membership for everything. And then there's another There's another

1288
01:05:42,680 --> 01:05:45,000
Speaker 1: option that I think is actually a really good option

1289
01:05:45,800 --> 01:05:49,200
Speaker 1: is a local person. So if you if you're a local,

1290
01:05:49,400 --> 01:05:52,160
Speaker 1: like a nerd in a city, and you love doing

1291
01:05:52,160 --> 01:05:54,920
Speaker 1: this stuff, you may just want to do your own place,

1292
01:05:54,960 --> 01:05:57,920
Speaker 1: you know, open up your own computer support store. Now,

1293
01:05:58,040 --> 01:06:00,680
Speaker 1: I don't know if the tech support or over the

1294
01:06:00,720 --> 01:06:03,440
Speaker 1: phone is going to be as good with a solution

1295
01:06:03,640 --> 01:06:06,920
Speaker 1: like this. I don't know it may be, but you know,

1296
01:06:06,960 --> 01:06:10,880
Speaker 1: most companies do partner with a local IT firm to

1297
01:06:11,000 --> 01:06:14,000
Speaker 1: service their computers and to fix things when they break.

1298
01:06:14,840 --> 01:06:17,240
Speaker 1: As for the average home person, I'm not sure. I mean,

1299
01:06:17,320 --> 01:06:19,840
Speaker 1: there are definitely places that will do this, but what

1300
01:06:19,840 --> 01:06:21,640
Speaker 1: I would recommend is, if you're going to go that

1301
01:06:21,720 --> 01:06:24,320
Speaker 1: route you want to stay local, is just go to

1302
01:06:24,440 --> 01:06:28,840
Speaker 1: Yelp and search something like computer help and in your city,

1303
01:06:28,880 --> 01:06:32,480
Speaker 1: and what I like to do is call the two

1304
01:06:32,520 --> 01:06:36,880
Speaker 1: companies that are the first two and talk to someone

1305
01:06:37,360 --> 01:06:41,080
Speaker 1: and you will get an idea for how this company is.

1306
01:06:41,840 --> 01:06:44,440
Speaker 1: So if you want an idea of how they're going

1307
01:06:44,480 --> 01:06:47,000
Speaker 1: to treat you as a customer, call them up before

1308
01:06:47,040 --> 01:06:49,560
Speaker 1: you're a customer and just see how they answer the phone.

1309
01:06:50,000 --> 01:06:51,800
Speaker 1: And if they answer the phone and they're gruff. And

1310
01:06:52,360 --> 01:06:54,240
Speaker 1: this happened to me the other day. I was trying

1311
01:06:54,280 --> 01:06:56,720
Speaker 1: to find, Like I said, I'm here in New Jersey

1312
01:06:56,800 --> 01:07:00,840
Speaker 1: to celebrate my dad's milestone birthday and and so I figured,

1313
01:07:00,920 --> 01:07:03,560
Speaker 1: let me call a couple of restaurants. And I'm not kidding.

1314
01:07:03,560 --> 01:07:07,160
Speaker 1: I called this one restaurant that fit everything I wanted online.

1315
01:07:07,160 --> 01:07:09,160
Speaker 1: They had the private room. It was a nice place

1316
01:07:09,240 --> 01:07:11,320
Speaker 1: that had a great view. I called the place and

1317
01:07:11,360 --> 01:07:14,560
Speaker 1: the owner whoever picked up was not very nice. And

1318
01:07:14,640 --> 01:07:17,400
Speaker 1: guess what I said, with my with my walle I said, nope,

1319
01:07:17,440 --> 01:07:19,640
Speaker 1: I'm not going there. I don't care how much how

1320
01:07:19,680 --> 01:07:22,040
Speaker 1: great it was. The person who picked up the phone

1321
01:07:22,320 --> 01:07:24,880
Speaker 1: was not very nice. So they lost my business just

1322
01:07:24,920 --> 01:07:27,600
Speaker 1: based on that. Now, if you call another place and

1323
01:07:27,640 --> 01:07:30,720
Speaker 1: they're very nice to you and they give you kind

1324
01:07:30,720 --> 01:07:33,120
Speaker 1: of the service that you would expect, and they're so

1325
01:07:33,280 --> 01:07:36,080
Speaker 1: nice on the phone and they're answering your questions. That's

1326
01:07:36,120 --> 01:07:37,880
Speaker 1: who you want to give your business to. And so

1327
01:07:38,000 --> 01:07:40,600
Speaker 1: with my pro tip with Yelp is always to do that.

1328
01:07:40,920 --> 01:07:42,760
Speaker 1: And this is when I get people from my house

1329
01:07:42,800 --> 01:07:46,000
Speaker 1: to fix the fridge or the stove or the you know,

1330
01:07:46,080 --> 01:07:48,400
Speaker 1: do the outside whatever I need done, I just call

1331
01:07:48,440 --> 01:07:50,800
Speaker 1: a couple places and the people who answer the phone

1332
01:07:50,800 --> 01:07:52,400
Speaker 1: and they spend the time on the phone with you.

1333
01:07:52,800 --> 01:07:55,240
Speaker 1: That's what you want because they're sitting there and they

1334
01:07:55,280 --> 01:07:58,160
Speaker 1: truly love what they're doing and they want to share

1335
01:07:58,240 --> 01:08:01,560
Speaker 1: that experience with you, and they have that customer service.

1336
01:08:01,640 --> 01:08:04,280
Speaker 1: They just have that bug in them that they can

1337
01:08:04,320 --> 01:08:06,880
Speaker 1: do that well. And some people just do not get it.

1338
01:08:07,120 --> 01:08:10,160
Speaker 1: They don't get that when they're gruff on you on

1339
01:08:10,240 --> 01:08:13,600
Speaker 1: the phone, they're losing half their customers because of that,

1340
01:08:13,800 --> 01:08:16,040
Speaker 1: people are just not gonna come back. Or you may

1341
01:08:16,120 --> 01:08:18,439
Speaker 1: use them once and never use them again because of that.

1342
01:08:18,960 --> 01:08:22,479
Speaker 1: So the other the other pro tip I have is

1343
01:08:22,520 --> 01:08:25,200
Speaker 1: when you go on Yelp, they want to they want

1344
01:08:25,200 --> 01:08:29,280
Speaker 1: to sort by the what's called Yelp recommended right, and

1345
01:08:29,320 --> 01:08:32,599
Speaker 1: that's their secret sauce of reviews and clicks and things

1346
01:08:32,640 --> 01:08:36,160
Speaker 1: like that. I like to go to sort by highest rated,

1347
01:08:36,800 --> 01:08:39,120
Speaker 1: and that way you can see the highest rated people

1348
01:08:39,160 --> 01:08:43,160
Speaker 1: in your area and then you can call the top few. Now,

1349
01:08:43,200 --> 01:08:45,160
Speaker 1: also the other thing you want to look for on Yelp,

1350
01:08:46,120 --> 01:08:49,120
Speaker 1: at least on the mobile website. And I gotta let me,

1351
01:08:49,200 --> 01:08:51,080
Speaker 1: I gotta check this before I tell you this. Let

1352
01:08:51,080 --> 01:08:53,360
Speaker 1: me go to Yelp on my phone and if you

1353
01:08:53,600 --> 01:08:59,120
Speaker 1: type in computer, I'm gonna allow my location computer help. Okay,

1354
01:08:59,200 --> 01:09:02,559
Speaker 1: let's do computer repair. Yelp is really tricky because a

1355
01:09:02,600 --> 01:09:05,320
Speaker 1: lot of the results at the top are sponsored, so

1356
01:09:05,360 --> 01:09:08,240
Speaker 1: you kind of want to go past those. So I'm

1357
01:09:08,240 --> 01:09:11,599
Speaker 1: gonna do sort by rating, right, and then I'm gonna

1358
01:09:11,640 --> 01:09:16,680
Speaker 1: scroll up until I start seeing the numbered list. And

1359
01:09:16,720 --> 01:09:19,400
Speaker 1: this is a pro tip for Yelp, because their sponsored

1360
01:09:19,439 --> 01:09:23,280
Speaker 1: results are kind of blended in very very slyly on Yelp,

1361
01:09:23,600 --> 01:09:25,840
Speaker 1: so you'll see at the top it says sponsored. You

1362
01:09:25,920 --> 01:09:29,000
Speaker 1: go past some categories, the sponsored is longer than the

1363
01:09:29,040 --> 01:09:31,880
Speaker 1: actual list of results, but you want to scroll too.

1364
01:09:31,920 --> 01:09:34,240
Speaker 1: You start seeing the numbers, and when you see all

1365
01:09:34,280 --> 01:09:37,360
Speaker 1: results number one, number two, number three, those are what's

1366
01:09:37,400 --> 01:09:40,880
Speaker 1: called organic search results on Yelp. As organic as you

1367
01:09:40,880 --> 01:09:44,000
Speaker 1: can get. So just remember all these websites are trying

1368
01:09:44,000 --> 01:09:47,080
Speaker 1: to push kind of a secret sauce of recommendations. It's

1369
01:09:47,080 --> 01:09:49,200
Speaker 1: because they're being paid by a lot of those companies

1370
01:09:49,560 --> 01:09:52,439
Speaker 1: to push their results. So if you scroll down you

1371
01:09:52,479 --> 01:09:54,960
Speaker 1: look for those numbered results on Yelp, you'll get a

1372
01:09:54,960 --> 01:09:58,280
Speaker 1: lot further great question eighty eight rich one one eight

1373
01:09:58,320 --> 01:10:01,000
Speaker 1: eight eight seven four to two one zero one the

1374
01:10:01,160 --> 01:10:04,280
Speaker 1: robot dog. That's a little less than advertised. I'll tell

1375
01:10:04,280 --> 01:10:09,120
Speaker 1: you about that coming up next. Got an email from

1376
01:10:09,200 --> 01:10:10,920
Speaker 1: Kevin who said, Hey, I listened to your show weekly.

1377
01:10:10,960 --> 01:10:13,280
Speaker 1: I'd like to say it's wonderful you're spending a milestone

1378
01:10:13,320 --> 01:10:16,040
Speaker 1: birthday with your dad. My older sons are planning things

1379
01:10:16,080 --> 01:10:18,640
Speaker 1: and asked me what I was planning for my sixtieth

1380
01:10:19,000 --> 01:10:20,640
Speaker 1: although it's a year and a half away. I'm not

1381
01:10:20,640 --> 01:10:22,920
Speaker 1: sure what milestone your father had or how old you are,

1382
01:10:22,960 --> 01:10:25,760
Speaker 1: but I will say they suggested we go out and

1383
01:10:25,760 --> 01:10:30,000
Speaker 1: do quote day drinking. I'm a big supporter of what

1384
01:10:30,080 --> 01:10:33,240
Speaker 1: you do of do what you can when you can,

1385
01:10:33,400 --> 01:10:36,680
Speaker 1: and spending time with our parents should never be passed by.

1386
01:10:36,800 --> 01:10:40,120
Speaker 1: Have a great time with your old man, Kevin, one

1387
01:10:40,200 --> 01:10:42,040
Speaker 1: hundred percent, and I'll tell you this. My dad is

1388
01:10:42,040 --> 01:10:45,280
Speaker 1: a cancer survivor number one. He's always been very positive,

1389
01:10:45,400 --> 01:10:50,000
Speaker 1: very healthy. Guy got leukemia many years ago, went through

1390
01:10:50,040 --> 01:10:53,080
Speaker 1: a whole I mean it was it was rough. I

1391
01:10:53,080 --> 01:10:55,680
Speaker 1: mean it really was rough for many years. And he

1392
01:10:55,760 --> 01:10:59,840
Speaker 1: ended up getting some sort of stem cell transplant where

1393
01:11:00,439 --> 01:11:02,960
Speaker 1: basically it was you know, you just don't know if

1394
01:11:02,960 --> 01:11:04,840
Speaker 1: you're gonna survive that kind of thing. But he did,

1395
01:11:04,840 --> 01:11:07,200
Speaker 1: and he always had a smile and he was always laughing.

1396
01:11:07,560 --> 01:11:11,040
Speaker 1: In fact, the shirt he wore the day that he

1397
01:11:11,080 --> 01:11:14,040
Speaker 1: went into the hospital was a joke. It was like

1398
01:11:14,120 --> 01:11:16,360
Speaker 1: filled with blood splatters. I mean, that's the kind of

1399
01:11:16,439 --> 01:11:19,080
Speaker 1: like humor this guy has. But he made it through

1400
01:11:19,160 --> 01:11:22,720
Speaker 1: ten years cancer free, which is amazing. But yes, I

1401
01:11:22,760 --> 01:11:25,160
Speaker 1: do believe that, you know, I want to be with

1402
01:11:25,200 --> 01:11:27,479
Speaker 1: my parents on these kind of milestone things and with

1403
01:11:27,520 --> 01:11:29,559
Speaker 1: my family in general. And it was a lot. It

1404
01:11:29,600 --> 01:11:31,240
Speaker 1: was a hall believe me. You know, I worked two

1405
01:11:31,360 --> 01:11:34,960
Speaker 1: jobs newsletter and getting out here to be here for

1406
01:11:35,080 --> 01:11:38,439
Speaker 1: a dinner with my dad was no easy feat. And

1407
01:11:38,479 --> 01:11:41,599
Speaker 1: so I'm here for basically twenty four hours, and it

1408
01:11:41,640 --> 01:11:44,519
Speaker 1: was it was a quick one. But it's all worth it,

1409
01:11:44,600 --> 01:11:46,920
Speaker 1: no matter what, you know, all the travel all the

1410
01:11:47,200 --> 01:11:49,479
Speaker 1: you know, moving things around, doing the show remote. It's

1411
01:11:49,479 --> 01:11:52,040
Speaker 1: all worth it when you're there in that moment with

1412
01:11:52,080 --> 01:11:55,400
Speaker 1: your friends, your family, and I one hundred percent believe that,

1413
01:11:55,840 --> 01:11:58,200
Speaker 1: and you know, it's just one of those things you

1414
01:11:58,280 --> 01:12:01,559
Speaker 1: gotta do. And believe me, you never regret doing something

1415
01:12:01,600 --> 01:12:04,639
Speaker 1: like this, So I agree. We'll get to the calls

1416
01:12:04,640 --> 01:12:06,320
Speaker 1: in just a second. Here, let me just tell you

1417
01:12:06,320 --> 01:12:09,400
Speaker 1: about this robot dog. It's called Wuffy. I got an

1418
01:12:09,439 --> 01:12:11,680
Speaker 1: email about this. This person bought it and they said, Rich,

1419
01:12:11,720 --> 01:12:13,040
Speaker 1: I wish I would have known. I wish I would

1420
01:12:13,040 --> 01:12:15,200
Speaker 1: have researched. I bought this thing for the kids, and

1421
01:12:15,280 --> 01:12:19,759
Speaker 1: it's a complete scam. So it's an AI robot dog.

1422
01:12:19,800 --> 01:12:24,280
Speaker 1: People are seeing slick ads on YouTube, Facebook showing what

1423
01:12:24,400 --> 01:12:29,080
Speaker 1: looks like a lifelike, intelligent puppy that responds to commands. Well,

1424
01:12:29,160 --> 01:12:31,760
Speaker 1: if you check the Better Business Bureau Scam Tracker, which

1425
01:12:31,800 --> 01:12:33,880
Speaker 1: by the way, it's great website. If you ever think

1426
01:12:33,920 --> 01:12:36,120
Speaker 1: you're being scam, just put a keyword into this thing

1427
01:12:36,600 --> 01:12:40,000
Speaker 1: BBB dot org slash. I think it's BBB dot org

1428
01:12:40,160 --> 01:12:45,880
Speaker 1: slash scam tracker, scam tracker. Let's see, Yep, that's it.

1429
01:12:46,120 --> 01:12:47,840
Speaker 1: You put a you put a keyword into there. You

1430
01:12:47,880 --> 01:12:50,240
Speaker 1: will not believe you're you're ready to buy a puppy

1431
01:12:50,280 --> 01:12:53,280
Speaker 1: from a Facebook marketplace. You're ready to buy something you've

1432
01:12:53,280 --> 01:12:56,720
Speaker 1: seen advertised. Put the keyword in there. People report these

1433
01:12:56,760 --> 01:12:59,599
Speaker 1: things all the time, and it's different than the standard.

1434
01:12:59,640 --> 01:13:02,759
Speaker 1: Better is a bureau website. These are just people reporting scamps.

1435
01:13:03,200 --> 01:13:06,200
Speaker 1: And believe me, this one had a ton dozens of

1436
01:13:06,320 --> 01:13:09,880
Speaker 1: reports that people say. What arrives is a tiny, cheap

1437
01:13:09,920 --> 01:13:12,679
Speaker 1: battery powered toy, kind of one of those little dogs

1438
01:13:12,720 --> 01:13:15,439
Speaker 1: you saw at the mall that would be like and

1439
01:13:15,560 --> 01:13:19,080
Speaker 1: like flip over, like that something you might see from

1440
01:13:19,120 --> 01:13:22,240
Speaker 1: a dollar store. Nothing like the AI powered dog you

1441
01:13:22,240 --> 01:13:25,960
Speaker 1: would see in the ad, smaller than expected, doesn't respond

1442
01:13:26,000 --> 01:13:28,719
Speaker 1: to commands. It's just a basic toy. And my kids,

1443
01:13:28,720 --> 01:13:31,120
Speaker 1: when I show them the website, they said, Dad, that's

1444
01:13:31,120 --> 01:13:33,439
Speaker 1: all AI generated, every bit of it. And I know,

1445
01:13:33,960 --> 01:13:36,519
Speaker 1: but not everyone's looking at these things that closely. And then,

1446
01:13:36,560 --> 01:13:38,080
Speaker 1: of course, if you want to try to return it,

1447
01:13:38,360 --> 01:13:40,439
Speaker 1: you might only get twenty five percent back instead of

1448
01:13:40,439 --> 01:13:43,200
Speaker 1: a full return. The other thing to be always look

1449
01:13:43,320 --> 01:13:47,240
Speaker 1: at the return information on a website before you buy something,

1450
01:13:47,400 --> 01:13:49,400
Speaker 1: especially if you're not buying on Amazon and even if

1451
01:13:49,400 --> 01:13:52,559
Speaker 1: you're buying on Amazon, because I've noticed on Amazon some

1452
01:13:52,800 --> 01:13:56,000
Speaker 1: products do have different return policies depending on who the

1453
01:13:56,080 --> 01:13:59,960
Speaker 1: seller is. So be very careful. And sometimes, you know,

1454
01:14:00,080 --> 01:14:02,760
Speaker 1: because I've learned this from this show, someone bought something

1455
01:14:02,760 --> 01:14:05,120
Speaker 1: and I talked about on the show and they said, sure, yeah,

1456
01:14:05,160 --> 01:14:08,719
Speaker 1: free returns. You had to mail it yourself to another country.

1457
01:14:09,240 --> 01:14:11,599
Speaker 1: Guess how much that costs half the price of the product.

1458
01:14:11,920 --> 01:14:15,200
Speaker 1: So always check the contact information on a website and

1459
01:14:15,240 --> 01:14:18,080
Speaker 1: the returns information on a website before you buy something.

1460
01:14:18,200 --> 01:14:21,240
Speaker 1: If it's tough to find or there's only an email

1461
01:14:21,360 --> 01:14:25,920
Speaker 1: that's kind of rudimentary, I would be very cautious because

1462
01:14:26,280 --> 01:14:28,200
Speaker 1: things can be very tough to return if you're not

1463
01:14:28,240 --> 01:14:30,920
Speaker 1: buying them from a prominent website. And I did. My

1464
01:14:31,000 --> 01:14:34,120
Speaker 1: kid wanted this yoyo that he saw advertised on YouTube,

1465
01:14:34,120 --> 01:14:37,479
Speaker 1: and I bought it for him seventy five dollars for yoyo,

1466
01:14:38,600 --> 01:14:42,000
Speaker 1: which I know is not it's just whatever. You know,

1467
01:14:42,000 --> 01:14:43,760
Speaker 1: this is what happens as a parent. Sometimes. My kid

1468
01:14:43,840 --> 01:14:45,479
Speaker 1: did give me the money for it, so I said, okay,

1469
01:14:45,479 --> 01:14:48,560
Speaker 1: it's your money, and I checked all the return policies

1470
01:14:48,560 --> 01:14:51,360
Speaker 1: everything for this and basically, once you get this thing.

1471
01:14:51,400 --> 01:14:54,679
Speaker 1: You're not returning it. You're stuck with seventy five dollars

1472
01:14:54,720 --> 01:14:56,639
Speaker 1: out of your pocket if you don't like this thing.

1473
01:14:58,120 --> 01:15:00,080
Speaker 1: But again, he wanted it, one of his friends had it.

1474
01:15:00,080 --> 01:15:02,439
Speaker 1: It was fine. You have to make these decisions based

1475
01:15:02,439 --> 01:15:04,719
Speaker 1: on what you know and by doing a little research.

1476
01:15:04,880 --> 01:15:07,040
Speaker 1: All right, let's go to uh let's see is it.

1477
01:15:07,080 --> 01:15:08,400
Speaker 1: I want to make sure I get your name right.

1478
01:15:08,439 --> 01:15:11,880
Speaker 1: I did ask you me up uh Cella in uh

1479
01:15:11,960 --> 01:15:14,240
Speaker 1: Redondo Beach line one am I saying that right?

1480
01:15:15,200 --> 01:15:18,719
Speaker 10: Hi, Yes it Isella Cochell with one else.

1481
01:15:18,800 --> 01:15:22,880
Speaker 1: Yes. I was gonna say, just like Coachella. Okay, cool name.

1482
01:15:22,960 --> 01:15:23,559
Speaker 1: What's up?

1483
01:15:24,560 --> 01:15:24,840
Speaker 5: Well?

1484
01:15:24,920 --> 01:15:29,520
Speaker 10: I'm coming with a remark on one of the conversations

1485
01:15:29,520 --> 01:15:33,680
Speaker 10: that you had about social media and children, and I

1486
01:15:33,760 --> 01:15:36,720
Speaker 10: think that we're going down the wrong path on this.

1487
01:15:37,600 --> 01:15:39,759
Speaker 10: I have noticed recently that there's so many.

1488
01:15:39,640 --> 01:15:43,760
Speaker 11: Commercials on TV about games like Candy Crush and this

1489
01:15:43,840 --> 01:15:47,200
Speaker 11: and that, and they're trying to get kids basically to

1490
01:15:47,400 --> 01:15:50,599
Speaker 11: sign on and play these games online. And I think

1491
01:15:50,640 --> 01:15:51,200
Speaker 11: what we're.

1492
01:15:51,040 --> 01:15:54,760
Speaker 10: Doing is that we're training future gamblers, you know.

1493
01:15:54,960 --> 01:15:58,760
Speaker 12: I just think that that's a dangerous thing. If kids

1494
01:15:58,800 --> 01:16:03,479
Speaker 12: just starting online games like that and getting, you know,

1495
01:16:03,720 --> 01:16:07,120
Speaker 12: a gratification instantly when they score big or this, or

1496
01:16:07,160 --> 01:16:10,719
Speaker 12: that they're gonna go on to gambling later. And there's

1497
01:16:10,720 --> 01:16:12,000
Speaker 12: so much online gambling.

1498
01:16:12,120 --> 01:16:14,080
Speaker 9: I just think it's it's the wrong thing. And I'm

1499
01:16:14,080 --> 01:16:16,160
Speaker 9: calling to ask you, you know, what does your take

1500
01:16:16,200 --> 01:16:16,559
Speaker 9: on this?

1501
01:16:17,600 --> 01:16:17,720
Speaker 5: Uh?

1502
01:16:17,840 --> 01:16:20,400
Speaker 1: My take is You're one hundred percent right. And this

1503
01:16:20,439 --> 01:16:23,160
Speaker 1: is the thing our our entire society is shifting at

1504
01:16:23,160 --> 01:16:26,760
Speaker 1: this point. Things that used to be unavailable to the

1505
01:16:26,800 --> 01:16:29,880
Speaker 1: average person are now in their pocket, on their phone.

1506
01:16:30,040 --> 01:16:33,599
Speaker 1: And this is a wide swath of things. And immediate

1507
01:16:33,640 --> 01:16:36,760
Speaker 1: gratification is not just something that is a buzzword. It

1508
01:16:36,800 --> 01:16:39,080
Speaker 1: is a way of life now. Like I said with

1509
01:16:39,120 --> 01:16:41,439
Speaker 1: my kid with that yo yo, When I was a kid,

1510
01:16:41,800 --> 01:16:44,559
Speaker 1: if I wanted something, I had to wait for a

1511
01:16:44,640 --> 01:16:48,040
Speaker 1: special day to get that. Those special days were few

1512
01:16:48,160 --> 01:16:52,360
Speaker 1: and far between. It was my birthday, it was Christmas.

1513
01:16:52,920 --> 01:16:56,880
Speaker 1: It was basically that's it. Those were the two days

1514
01:16:56,920 --> 01:16:59,080
Speaker 1: that my parents would give me a gift. There was

1515
01:16:59,120 --> 01:17:02,439
Speaker 1: not ap Oh you got a hundred on a report card.

1516
01:17:02,439 --> 01:17:04,720
Speaker 1: Oh my gosh, let me buy you something. No, did

1517
01:17:04,760 --> 01:17:07,000
Speaker 1: not happen in the DeMuro household. You can ask my

1518
01:17:07,080 --> 01:17:10,040
Speaker 1: parents about this. We had to wait and by the way,

1519
01:17:10,439 --> 01:17:13,120
Speaker 1: it was rough as a kid because you always had

1520
01:17:13,120 --> 01:17:16,479
Speaker 1: the rich friends that got whatever they wanted whenever they wanted,

1521
01:17:16,760 --> 01:17:19,160
Speaker 1: and you were jealous of them. And I realize now

1522
01:17:19,560 --> 01:17:23,760
Speaker 1: as a parent that does spoil my kids sometimes that

1523
01:17:23,760 --> 01:17:26,000
Speaker 1: that is not the best way to do it. You

1524
01:17:26,040 --> 01:17:29,960
Speaker 1: are raising basically a brat that gets whatever they want

1525
01:17:30,080 --> 01:17:32,479
Speaker 1: whenever they want it, and that is not necessarily a

1526
01:17:32,479 --> 01:17:36,240
Speaker 1: good thing. Now, same thing with adults. We are in

1527
01:17:36,280 --> 01:17:39,080
Speaker 1: this world of immediate gratification where you can bet on

1528
01:17:39,120 --> 01:17:41,559
Speaker 1: a game if you want. Used to had to fly somewhere,

1529
01:17:41,640 --> 01:17:43,759
Speaker 1: you'd have to fly to Las Vegas if you wanted

1530
01:17:43,800 --> 01:17:45,960
Speaker 1: to place a bet or play a slot machine. Now

1531
01:17:46,080 --> 01:17:49,400
Speaker 1: you can do that in so many different places. Same

1532
01:17:49,439 --> 01:17:52,640
Speaker 1: thing with you know, all this stuff that you can

1533
01:17:52,680 --> 01:17:55,200
Speaker 1: do on your phone quickly that you couldn't do now

1534
01:17:55,240 --> 01:17:57,720
Speaker 1: in some ways that's amazing. Like I sit there and

1535
01:17:57,800 --> 01:18:00,240
Speaker 1: I say, this phone is a magic wand I can

1536
01:18:00,280 --> 01:18:03,120
Speaker 1: get my toilet repaired in ten minutes because I can call,

1537
01:18:03,240 --> 01:18:05,559
Speaker 1: you know, set an online appointment, or get a TV

1538
01:18:05,680 --> 01:18:09,160
Speaker 1: delivered to my house that same afternoon. So this is

1539
01:18:09,280 --> 01:18:13,360
Speaker 1: my thought on this number one. I do not have

1540
01:18:13,400 --> 01:18:16,120
Speaker 1: an addictive personality. Okay, I think I've proven that my

1541
01:18:16,320 --> 01:18:19,760
Speaker 1: entire life. I'm an adult. I've functioned pretty well. I

1542
01:18:19,880 --> 01:18:22,960
Speaker 1: work two jobs, I wake up early, I have two kids.

1543
01:18:23,280 --> 01:18:26,519
Speaker 1: I do things on time and when I want. I

1544
01:18:26,560 --> 01:18:29,000
Speaker 1: don't think that's everyone. And I think that there are

1545
01:18:29,040 --> 01:18:33,200
Speaker 1: some people that are predisposed to they can't handle themselves

1546
01:18:33,240 --> 01:18:36,320
Speaker 1: as kids or adults, and there's some that can. And

1547
01:18:36,360 --> 01:18:39,120
Speaker 1: I think that all these systems that we're putting in place,

1548
01:18:39,200 --> 01:18:41,559
Speaker 1: with the online gambling, with the sports betting, with the

1549
01:18:41,600 --> 01:18:44,360
Speaker 1: slot machines, with the games, with the bet with all

1550
01:18:44,400 --> 01:18:46,559
Speaker 1: the money that you can spend on anything, you know,

1551
01:18:46,600 --> 01:18:49,599
Speaker 1: some people have a shopping problem. It's I think it

1552
01:18:49,600 --> 01:18:51,519
Speaker 1: comes down to people that are predisposed. But we're also

1553
01:18:51,520 --> 01:18:55,000
Speaker 1: seeing this new layer of maybe you weren't predisposed, but

1554
01:18:55,160 --> 01:18:59,040
Speaker 1: because it's so apparent and so easily attainable, now you are.

1555
01:19:00,080 --> 01:19:02,240
Speaker 1: I mean, there are people and I'm not a psychologist,

1556
01:19:02,479 --> 01:19:04,880
Speaker 1: but I'm sure there are arguments of if there's a

1557
01:19:05,160 --> 01:19:07,920
Speaker 1: if there's a bar in your neighborhood walking distance from

1558
01:19:07,960 --> 01:19:09,840
Speaker 1: your house, does that make you drink more? I don't know.

1559
01:19:10,280 --> 01:19:14,360
Speaker 1: I'm sure people have done studies of that. So this is, yes,

1560
01:19:14,439 --> 01:19:16,400
Speaker 1: you got the bell there. I mean, but does it

1561
01:19:16,439 --> 01:19:20,240
Speaker 1: does every single person that live in that neighborhood drink more? Maybe?

1562
01:19:20,280 --> 01:19:20,360
Speaker 8: Not?

1563
01:19:21,080 --> 01:19:25,479
Speaker 1: So Again, I think that no matter what technology, this,

1564
01:19:25,479 --> 01:19:28,120
Speaker 1: this fast delivery system that we have built for just

1565
01:19:28,200 --> 01:19:31,120
Speaker 1: about everything in our world, it is changing the fabric

1566
01:19:31,160 --> 01:19:33,759
Speaker 1: of our society. Is it bad and always?

1567
01:19:33,880 --> 01:19:33,920
Speaker 8: No?

1568
01:19:34,840 --> 01:19:36,479
Speaker 1: Are people always going to adapt?

1569
01:19:36,640 --> 01:19:36,880
Speaker 5: Yes?

1570
01:19:37,240 --> 01:19:39,160
Speaker 1: Are some people really going to be hit hard by

1571
01:19:39,160 --> 01:19:43,639
Speaker 1: it and really impacted by their lives? Absolutely? Is that everyone?

1572
01:19:43,920 --> 01:19:44,000
Speaker 5: No?

1573
01:19:44,479 --> 01:19:46,800
Speaker 1: So I think Cella, I think your your thought is

1574
01:19:47,400 --> 01:19:50,040
Speaker 1: good and kind natured. But at the end of the day,

1575
01:19:50,680 --> 01:19:53,240
Speaker 1: you know, kids can't fend for themselves. They really can't,

1576
01:19:53,240 --> 01:19:54,840
Speaker 1: and that's why we have these trials and that's why

1577
01:19:54,840 --> 01:19:57,360
Speaker 1: we do have to protect them. Adults can and not

1578
01:19:57,439 --> 01:19:59,360
Speaker 1: every adult can. And we know this because we all

1579
01:19:59,360 --> 01:20:01,439
Speaker 1: have friends, we all all family members that you know,

1580
01:20:01,960 --> 01:20:04,639
Speaker 1: they're not functioning as well as they should be. And

1581
01:20:04,680 --> 01:20:06,879
Speaker 1: that's sad and it's really tough and it's a struggle

1582
01:20:06,920 --> 01:20:09,519
Speaker 1: for them. And so, I believe me, I think about

1583
01:20:09,520 --> 01:20:11,800
Speaker 1: this stuff all the time. Can we change it? Can

1584
01:20:11,880 --> 01:20:14,840
Speaker 1: we stop? Can we stop this forward momentum? Probably not,

1585
01:20:15,280 --> 01:20:16,479
Speaker 1: And so we're gonna have to learn to live with it.

1586
01:20:16,560 --> 01:20:18,479
Speaker 1: We're gonna have to learn to adapt to it. And

1587
01:20:18,760 --> 01:20:20,479
Speaker 1: by the way, you got to help out the people

1588
01:20:20,479 --> 01:20:22,240
Speaker 1: that you can in your lives that you do see

1589
01:20:22,240 --> 01:20:24,200
Speaker 1: that are affected by this stuff to get them on

1590
01:20:24,240 --> 01:20:27,280
Speaker 1: the right path. Eighty eight rich one on one eight

1591
01:20:27,320 --> 01:20:29,639
Speaker 1: eight eight seven four to two four one zero one.

1592
01:20:29,640 --> 01:20:33,200
Speaker 1: The website for the show rich on tech dot TV.

1593
01:20:33,240 --> 01:20:35,080
Speaker 1: If you want to link to anything I mentioned here,

1594
01:20:35,479 --> 01:20:40,280
Speaker 1: it's all there. This is episode I believe one sixty.

1595
01:20:40,439 --> 01:20:42,960
Speaker 1: Yes it is. Check it out. All the links are

1596
01:20:43,000 --> 01:20:45,280
Speaker 1: on the website. Rich on tech dot TV. More your calls,

1597
01:20:45,320 --> 01:20:47,760
Speaker 1: more of your questions, comments and guests. Right after this,

1598
01:20:55,040 --> 01:20:58,000
Speaker 1: let's go to Alex in Northridge Line too. Let's let's

1599
01:20:58,000 --> 01:21:00,680
Speaker 1: see what Alex is saying. Alex, what's up? How are you.

1600
01:21:02,240 --> 01:21:02,320
Speaker 7: So?

1601
01:21:02,439 --> 01:21:02,639
Speaker 5: Yeah?

1602
01:21:02,760 --> 01:21:05,360
Speaker 13: The question was is there a mechanism or is there

1603
01:21:05,360 --> 01:21:11,080
Speaker 13: a way that someone has an embedded idea for iOS

1604
01:21:11,120 --> 01:21:15,040
Speaker 13: and AirPods with Apple? So it's not an application that

1605
01:21:15,200 --> 01:21:19,160
Speaker 13: has to be kind of embedded in the actual system

1606
01:21:19,240 --> 01:21:21,880
Speaker 13: of the polle in the AirPod, you know, the way

1607
01:21:21,960 --> 01:21:25,360
Speaker 13: to contact Apple? Is there a mechanisms where they allow

1608
01:21:25,479 --> 01:21:27,960
Speaker 13: ideas to come in from external sources?

1609
01:21:29,640 --> 01:21:32,080
Speaker 1: Uh, well, I'm looking at the I just brought this

1610
01:21:32,200 --> 01:21:36,040
Speaker 1: up on the website. They have an Unsolicited Idea Submission policy,

1611
01:21:36,720 --> 01:21:39,120
Speaker 1: and it says Apple and its employees and contractors do

1612
01:21:39,240 --> 01:21:47,800
Speaker 1: not accept, review, or consider any unsolicited ideas, works, materials, proposals, suggestions, artwork, content, advertising, promotions,

1613
01:21:47,840 --> 01:21:52,280
Speaker 1: products technologies, product enhancements, processes, marketing strategies, product names, content.

1614
01:21:52,600 --> 01:21:54,680
Speaker 1: I mean, a lawyer wrote this for sure. Please do

1615
01:21:54,760 --> 01:21:57,240
Speaker 1: not send or provide any submissions in any form to

1616
01:21:57,280 --> 01:22:01,599
Speaker 1: Apple or any of its employees or contractors. So, Alex,

1617
01:22:01,640 --> 01:22:04,360
Speaker 1: I think we have your answer right there. So you're

1618
01:22:04,400 --> 01:22:07,439
Speaker 1: gonna have to make these AirPod this AirPod feature yourself.

1619
01:22:07,600 --> 01:22:09,519
Speaker 1: Now when it comes to apps like you mentioned, because

1620
01:22:09,520 --> 01:22:13,599
Speaker 1: you clearly delineated that yes you can. You can make

1621
01:22:13,920 --> 01:22:16,840
Speaker 1: an idea for an app, no problem and develop that

1622
01:22:16,920 --> 01:22:19,160
Speaker 1: for the iPhone on the platform. But they do not

1623
01:22:19,320 --> 01:22:21,920
Speaker 1: want you submitting this. Can you do it? Sure? And

1624
01:22:21,960 --> 01:22:26,200
Speaker 1: if you do, here's what it says. Terms of idea submission.

1625
01:22:26,200 --> 01:22:29,240
Speaker 1: You agree that one your submissions and their contents, along

1626
01:22:29,280 --> 01:22:33,040
Speaker 1: with related intellectual property lives, will automatically become the property

1627
01:22:33,040 --> 01:22:37,479
Speaker 1: of Apple without any compensation to you. So I would

1628
01:22:37,520 --> 01:22:40,479
Speaker 1: not submit this to Apple. It doesn't sound like you

1629
01:22:40,520 --> 01:22:45,000
Speaker 1: should Now. However, Apple does welcome your feedback regarding many

1630
01:22:45,040 --> 01:22:47,479
Speaker 1: areas of their existing business. If you want to send

1631
01:22:47,560 --> 01:22:50,280
Speaker 1: us feedback, use the form located at apple dot com

1632
01:22:50,320 --> 01:22:53,960
Speaker 1: slash feedback. So, Alex, no, you probably can't submit this

1633
01:22:54,000 --> 01:22:58,519
Speaker 1: to Apple, and I understand. Look, these companies are I

1634
01:22:58,520 --> 01:23:01,920
Speaker 1: don't want to knock lawyers, but once lawyers get involved

1635
01:23:01,960 --> 01:23:06,519
Speaker 1: in things, everything becomes complicated. You can write one sentence

1636
01:23:06,840 --> 01:23:09,040
Speaker 1: and you could have a lawyer review that sentence, and

1637
01:23:09,080 --> 01:23:12,240
Speaker 1: that one sentence becomes ten paragraphs. And I know, if

1638
01:23:12,240 --> 01:23:15,479
Speaker 1: you're a lawyer listening, you're laughing, but it's true. I've

1639
01:23:15,560 --> 01:23:17,680
Speaker 1: done so many contracts in my life. As soon as

1640
01:23:17,720 --> 01:23:20,120
Speaker 1: you get a lawyer involved, it becomes the most complicated

1641
01:23:20,160 --> 01:23:23,000
Speaker 1: thing in the world. And I'm like, yes, okay, I

1642
01:23:23,040 --> 01:23:26,599
Speaker 1: get it. You're protecting the nuance of my fluffy gloves

1643
01:23:26,600 --> 01:23:28,960
Speaker 1: that I want to wear to work when it's cold outside.

1644
01:23:29,080 --> 01:23:32,200
Speaker 1: But does that really need to be in there? Probably not,

1645
01:23:32,920 --> 01:23:36,400
Speaker 1: but yes, these things get very complicated. And I you know,

1646
01:23:37,200 --> 01:23:39,400
Speaker 1: when I was a kid, I was really into like

1647
01:23:39,560 --> 01:23:42,240
Speaker 1: ideas and stuff Like I always had ideas for TV

1648
01:23:42,400 --> 01:23:44,280
Speaker 1: shows and things like that, and I would send them

1649
01:23:44,280 --> 01:23:46,800
Speaker 1: to like these companies like Fox and like you know,

1650
01:23:46,840 --> 01:23:49,519
Speaker 1: all these like cable stations and stuff. They would literally

1651
01:23:49,640 --> 01:23:53,400
Speaker 1: send me my submission back in an envelope that was unopened,

1652
01:23:53,439 --> 01:23:55,920
Speaker 1: and they were clearly like made sure that it was unopened.

1653
01:23:55,920 --> 01:23:58,400
Speaker 1: It would have a lawyer from a letter from legal

1654
01:23:58,400 --> 01:24:01,000
Speaker 1: that said, we did not review submission and we are

1655
01:24:01,040 --> 01:24:03,519
Speaker 1: sending it back to you without opening it because we

1656
01:24:03,600 --> 01:24:06,920
Speaker 1: do not accept unsolicited submissions. So this stuff has been

1657
01:24:06,920 --> 01:24:09,360
Speaker 1: going on forever. So how do you get an idea

1658
01:24:09,360 --> 01:24:11,479
Speaker 1: into a company like Apple? I guess it's time to

1659
01:24:11,520 --> 01:24:14,000
Speaker 1: go work at Apple and get your idea up through

1660
01:24:14,000 --> 01:24:18,000
Speaker 1: the ranks like that. Thanks for the call, Alex, really

1661
01:24:18,000 --> 01:24:20,920
Speaker 1: appreciate it. Sorry to us stomp on your you know,

1662
01:24:21,000 --> 01:24:23,320
Speaker 1: your great idea for the AirPods. You know you're gonna

1663
01:24:23,320 --> 01:24:25,360
Speaker 1: have to find out some other way of doing that,

1664
01:24:26,600 --> 01:24:27,920
Speaker 1: you know. I get a lot of emails from me

1665
01:24:27,960 --> 01:24:31,360
Speaker 1: every week. I think some of them are worth reading

1666
01:24:31,400 --> 01:24:33,760
Speaker 1: on the air. I do the feedback segment at the end,

1667
01:24:33,840 --> 01:24:36,040
Speaker 1: but I'm gonna you know, I got three scams this week.

1668
01:24:36,040 --> 01:24:38,040
Speaker 1: Them I tell you about so Ruth and California says.

1669
01:24:38,040 --> 01:24:40,400
Speaker 1: I've been building websites and coding for decades. I think

1670
01:24:40,439 --> 01:24:42,599
Speaker 1: I might run I think I may have run into

1671
01:24:42,640 --> 01:24:45,519
Speaker 1: one of the most sophisticated scams I've ever seen. I

1672
01:24:45,520 --> 01:24:47,479
Speaker 1: got a notification on my phone that looked like it

1673
01:24:47,520 --> 01:24:50,479
Speaker 1: was from T Mobile with the exact billing amount on

1674
01:24:50,560 --> 01:24:54,400
Speaker 1: my account that's interesting and a button to redeem expiring rewards.

1675
01:24:54,760 --> 01:24:56,640
Speaker 1: I clicked on it, landed on what looked like T

1676
01:24:56,760 --> 01:24:58,960
Speaker 1: mobile dot com, and got excited about spending my eleven

1677
01:24:59,000 --> 01:25:02,599
Speaker 1: thousand points before they expired. The offer didn't seem totally crazy.

1678
01:25:02,600 --> 01:25:04,479
Speaker 1: I've been a T Mobile customer for years. It showed

1679
01:25:04,479 --> 01:25:08,320
Speaker 1: Sony headphones with just ninety nine cents shipping. I entered

1680
01:25:08,320 --> 01:25:10,840
Speaker 1: my American Express card, got an error saying that card

1681
01:25:10,880 --> 01:25:13,439
Speaker 1: type wasn't supported. Then I tried to visa same error.

1682
01:25:13,640 --> 01:25:17,280
Speaker 1: Then it clicked that something was wrong. I immediately canceled

1683
01:25:17,280 --> 01:25:19,920
Speaker 1: both cards, contacted T Mobile. They were helpful, But this

1684
01:25:19,960 --> 01:25:22,880
Speaker 1: scam felt different because it wasn't a text or an email.

1685
01:25:23,200 --> 01:25:25,960
Speaker 1: It was a notification that felt very real and very urgent.

1686
01:25:26,040 --> 01:25:28,240
Speaker 1: I just wanted to share this so others don't fall

1687
01:25:28,280 --> 01:25:32,879
Speaker 1: for the same thing. Yes, urgency is a classic red flag.

1688
01:25:33,640 --> 01:25:35,599
Speaker 1: I don't know how they knew the details, like your

1689
01:25:35,760 --> 01:25:38,760
Speaker 1: exact billing them out. Maybe they just guessed that, but

1690
01:25:38,800 --> 01:25:41,760
Speaker 1: always check the full URL, because Ruth did include a

1691
01:25:41,840 --> 01:25:44,040
Speaker 1: screenshot and the URL was the dead giveaway. It was

1692
01:25:44,080 --> 01:25:48,160
Speaker 1: completely bogus. Mark in souther I think it is in

1693
01:25:48,240 --> 01:25:51,080
Speaker 1: Reno says. I'm an IT professional who works with home users.

1694
01:25:51,080 --> 01:25:53,479
Speaker 1: I wanted to just flag a scary email scam. I'm

1695
01:25:53,520 --> 01:25:56,240
Speaker 1: seeing more and more these emails look legit. They try

1696
01:25:56,240 --> 01:25:59,400
Speaker 1: to get people to download an invitation, a document, a

1697
01:25:59,439 --> 01:26:02,839
Speaker 1: celebration of life, or even a fake social security statement.

1698
01:26:03,439 --> 01:26:05,320
Speaker 1: When someone clicks the link and open as the file,

1699
01:26:05,400 --> 01:26:08,960
Speaker 1: it secretly installs remote access software like screen connect or

1700
01:26:08,960 --> 01:26:13,120
Speaker 1: remote PC. Now these tools are typically used by IT departments,

1701
01:26:13,120 --> 01:26:16,519
Speaker 1: but scammers abuse them to take over their computers, log

1702
01:26:16,560 --> 01:26:20,080
Speaker 1: into accounts, steal passwords, and even move money. The really

1703
01:26:20,120 --> 01:26:23,240
Speaker 1: tricky part is that antivirus software doesn't always flag this

1704
01:26:23,360 --> 01:26:27,439
Speaker 1: because these tools aren't technically viruses. I've seen this fool

1705
01:26:27,439 --> 01:26:29,080
Speaker 1: a lot of people. I wanted to make sure you

1706
01:26:29,120 --> 01:26:33,639
Speaker 1: warn your readers and listeners and yeah, this is computer

1707
01:26:33,880 --> 01:26:37,720
Speaker 1: tech Reno dot com slash blog. You can read what

1708
01:26:37,760 --> 01:26:41,280
Speaker 1: he does. And I love when people like that are

1709
01:26:41,320 --> 01:26:43,640
Speaker 1: on the ground, email me because they're seeing a lot

1710
01:26:43,680 --> 01:26:46,639
Speaker 1: of stuff like I am too, but it's like kind

1711
01:26:46,640 --> 01:26:49,479
Speaker 1: of the same thing. April and California says I got

1712
01:26:49,479 --> 01:26:51,759
Speaker 1: two texts within minutes saying someone was trying to access

1713
01:26:51,800 --> 01:26:54,000
Speaker 1: a health safe ID. I had no idea what that was.

1714
01:26:54,040 --> 01:26:57,760
Speaker 1: I googled it. I saw something mentioned optim RX. I

1715
01:26:57,800 --> 01:26:59,960
Speaker 1: called a number I found online that sent me down

1716
01:27:00,080 --> 01:27:01,920
Speaker 1: a rabbit hole. One person says it was tied to

1717
01:27:02,000 --> 01:27:05,479
Speaker 1: United Healthcare. Another sent me to Medicare. Basically I ended

1718
01:27:05,520 --> 01:27:07,519
Speaker 1: up with a fraud department. But here's the thing, this

1719
01:27:07,680 --> 01:27:10,920
Speaker 1: was all scam. Do not call numbers that you google

1720
01:27:11,560 --> 01:27:13,680
Speaker 1: because they could lead to scam artists. Do not call

1721
01:27:13,800 --> 01:27:15,760
Speaker 1: numbers you get in a text message. They will lead

1722
01:27:15,760 --> 01:27:18,519
Speaker 1: to scam artists. Basically, if you're gonna call phone number

1723
01:27:18,560 --> 01:27:21,639
Speaker 1: for help, always go to the direct website or one

1724
01:27:21,680 --> 01:27:23,800
Speaker 1: of your documents from that company, or the back of

1725
01:27:23,840 --> 01:27:26,240
Speaker 1: your card. That's the only way you can avoid a scam.

1726
01:27:26,479 --> 01:27:29,120
Speaker 1: Eight eight eight rich one on one back after this

1727
01:27:35,880 --> 01:27:39,920
Speaker 1: joining me now. Another useful guy, Mark Anthony Arena, uh

1728
01:27:40,040 --> 01:27:44,320
Speaker 1: calls himself the computer Exorcist and uh he's been on

1729
01:27:44,360 --> 01:27:47,200
Speaker 1: the show before a lot of fun. Mark, thanks for

1730
01:27:47,320 --> 01:27:48,000
Speaker 1: joining me today.

1731
01:27:48,479 --> 01:27:49,840
Speaker 2: Hey, thanks so much. For having me.

1732
01:27:50,800 --> 01:27:53,120
Speaker 1: So tell me why you're different than all the other

1733
01:27:53,160 --> 01:27:55,479
Speaker 1: people out there that help people with their computers. What's

1734
01:27:55,520 --> 01:27:58,160
Speaker 1: your You got kind of a little different thing going on.

1735
01:27:59,160 --> 01:28:01,479
Speaker 2: So you put it the right way you said, I

1736
01:28:01,520 --> 01:28:04,799
Speaker 2: swim upstream. I do the opposite of what most normal

1737
01:28:04,840 --> 01:28:07,920
Speaker 2: computer guys do because I don't want to milk people

1738
01:28:07,960 --> 01:28:10,400
Speaker 2: for recurring fees. I want to fix something once and

1739
01:28:10,439 --> 01:28:14,600
Speaker 2: for all and stop changing things for people, give them consistency.

1740
01:28:15,040 --> 01:28:16,960
Speaker 2: And it turns out people are willing to pay.

1741
01:28:16,800 --> 01:28:20,920
Speaker 1: More for that. So I mean, yeah, some of the

1742
01:28:20,920 --> 01:28:23,680
Speaker 1: things that you've talked about over the years is you know,

1743
01:28:23,680 --> 01:28:26,160
Speaker 1: you're writing a book right now, so tell me. I mean, well,

1744
01:28:26,240 --> 01:28:27,840
Speaker 1: let's before you talk about some of these things, to

1745
01:28:28,080 --> 01:28:29,640
Speaker 1: tell me what the book is about, Like, what are

1746
01:28:29,680 --> 01:28:31,160
Speaker 1: you trying to tell people in this book?

1747
01:28:31,880 --> 01:28:33,960
Speaker 2: So my second book is a sequel to the first.

1748
01:28:34,680 --> 01:28:37,680
Speaker 2: It's going to be called the first one is how

1749
01:28:37,720 --> 01:28:40,320
Speaker 2: to Protect Yourself from your Computer. The second one will

1750
01:28:40,360 --> 01:28:44,280
Speaker 2: probably be called Don't be Taken by Silicon Valley, And

1751
01:28:44,439 --> 01:28:48,120
Speaker 2: in it, I explain the concepts, scams and scandals of

1752
01:28:48,200 --> 01:28:51,360
Speaker 2: the tech industry, all in plain English. Most of my

1753
01:28:51,479 --> 01:28:55,160
Speaker 2: clients are intelligent, successful retirees and they call me up, Hey, Mark,

1754
01:28:55,240 --> 01:28:58,800
Speaker 2: I feel stupid. My computer guy called me stupid. I said, look,

1755
01:28:58,960 --> 01:29:03,479
Speaker 2: you're an intelligences person. Mod of my clients arezillionaires and whatever,

1756
01:29:03,880 --> 01:29:07,000
Speaker 2: and they're all intelligent people. And I say, look, don't

1757
01:29:07,000 --> 01:29:10,479
Speaker 2: feel stupid. You have been thrust into an industry that

1758
01:29:10,600 --> 01:29:15,280
Speaker 2: changes itself exponentially and moves the goalpost every two weeks.

1759
01:29:16,560 --> 01:29:16,840
Speaker 13: Yeah.

1760
01:29:16,880 --> 01:29:18,880
Speaker 1: I mean that's that. We hear that over and over

1761
01:29:18,960 --> 01:29:21,600
Speaker 1: from people, you know, with like especially I saw with

1762
01:29:21,640 --> 01:29:25,360
Speaker 1: like this whole Windows transformation, right like Windows eleven, with

1763
01:29:25,400 --> 01:29:27,640
Speaker 1: all the AI stuff. You know, people there's like a

1764
01:29:27,640 --> 01:29:30,479
Speaker 1: new feature every week and everything's changing, and people who

1765
01:29:30,560 --> 01:29:33,200
Speaker 1: kind of get to know their computer, they're very frustrated

1766
01:29:33,240 --> 01:29:36,000
Speaker 1: because it's like, like you said, the goalpost has moved.

1767
01:29:36,200 --> 01:29:38,599
Speaker 1: They just get used to a certain feature and next thing,

1768
01:29:38,640 --> 01:29:41,040
Speaker 1: you know, it's different. And most of the time these

1769
01:29:41,080 --> 01:29:43,559
Speaker 1: features and you can correct me if I'm wrong, But

1770
01:29:43,880 --> 01:29:46,800
Speaker 1: it used to be I felt like the tech industry

1771
01:29:46,960 --> 01:29:50,120
Speaker 1: was filled with people who were kind of nerdy like myself,

1772
01:29:50,439 --> 01:29:53,080
Speaker 1: and had the best interest of the consumer, the end

1773
01:29:53,200 --> 01:29:56,160
Speaker 1: user in mind. And then there was this shift, and

1774
01:29:56,240 --> 01:29:58,439
Speaker 1: I've seen it in the products that I use where

1775
01:29:58,479 --> 01:30:01,760
Speaker 1: now the benefit is too the company, the corporation, they're

1776
01:30:01,760 --> 01:30:04,439
Speaker 1: adding features to benefit them. Do you think that's a

1777
01:30:04,439 --> 01:30:05,160
Speaker 1: fair assessment.

1778
01:30:06,120 --> 01:30:08,840
Speaker 2: Oh, it's perfect. What happened was if you notice, I

1779
01:30:08,880 --> 01:30:12,120
Speaker 2: always tell my seniors and my audience, if you notice,

1780
01:30:12,120 --> 01:30:16,080
Speaker 2: things were getting easier up until around twenty twelve when

1781
01:30:16,080 --> 01:30:19,680
Speaker 2: Microsoft unleashed Windows eight on Humanity, and all of a

1782
01:30:19,680 --> 01:30:22,880
Speaker 2: sudden things got a little weird. It's you know the

1783
01:30:22,920 --> 01:30:27,040
Speaker 2: concept of oversaturation, right, One pizza is good, two pizzas

1784
01:30:27,080 --> 01:30:29,000
Speaker 2: are great, Three pizzas will make you sick.

1785
01:30:29,160 --> 01:30:29,320
Speaker 11: Right.

1786
01:30:29,560 --> 01:30:32,400
Speaker 2: There is such thing as too much. So the industry

1787
01:30:32,600 --> 01:30:36,080
Speaker 2: doesn't understand that, right, they've never heard of too much.

1788
01:30:36,200 --> 01:30:38,639
Speaker 2: They just keep going and going and going, and they've

1789
01:30:38,680 --> 01:30:41,960
Speaker 2: never heard of consequences or anything like that, and they

1790
01:30:42,040 --> 01:30:44,559
Speaker 2: just think more it must equal better. So you get

1791
01:30:44,560 --> 01:30:48,080
Speaker 2: to a point where there's something called anti features. Have

1792
01:30:48,160 --> 01:30:49,200
Speaker 2: you heard of that concept?

1793
01:30:50,000 --> 01:30:50,880
Speaker 1: No? Not really?

1794
01:30:51,680 --> 01:30:54,600
Speaker 2: Oh yeah, look it up. It's a big concept that

1795
01:30:54,680 --> 01:30:56,680
Speaker 2: I learned it years ago, and I write about it

1796
01:30:56,680 --> 01:30:59,439
Speaker 2: in my next book definitely where yeah it's a feature,

1797
01:30:59,520 --> 01:31:02,120
Speaker 2: but nobody he wanted it, and it's harmful and it's

1798
01:31:02,160 --> 01:31:05,240
Speaker 2: massively annoying. So you know, you know, when when you

1799
01:31:05,280 --> 01:31:07,960
Speaker 2: get an update right, and they dangle the word update

1800
01:31:08,000 --> 01:31:10,000
Speaker 2: in front of you, and they dangle the fear in

1801
01:31:10,040 --> 01:31:12,599
Speaker 2: front of you, And if you don't do this update,

1802
01:31:12,680 --> 01:31:15,120
Speaker 2: then some guy in Siberia on a Wednesday at one

1803
01:31:15,120 --> 01:31:17,080
Speaker 2: point thirty, in a high tide and a new moon,

1804
01:31:17,120 --> 01:31:20,960
Speaker 2: wearing a green hoodie might get into your phone. So

1805
01:31:21,000 --> 01:31:25,800
Speaker 2: they use that astronomically unlikely fear, and then they do

1806
01:31:25,880 --> 01:31:28,719
Speaker 2: what I call pork barrel spending right where they'll they'll

1807
01:31:28,760 --> 01:31:31,920
Speaker 2: bundle in a whole slew of anti features, like oh,

1808
01:31:31,920 --> 01:31:34,360
Speaker 2: wait a minute, now, there's this co pilot thing that

1809
01:31:34,439 --> 01:31:37,360
Speaker 2: takes screenshots of what I'm doing without my knowledge.

1810
01:31:38,680 --> 01:31:41,840
Speaker 1: Yeah, I mean it's it's and I want I want

1811
01:31:41,840 --> 01:31:43,920
Speaker 1: to call out one particular product that I use that

1812
01:31:43,960 --> 01:31:46,599
Speaker 1: I've seen kind of go down the drain that really

1813
01:31:47,000 --> 01:31:51,200
Speaker 1: really bugs me. But it's a it's a photo backup

1814
01:31:51,240 --> 01:31:54,880
Speaker 1: solution that I use online. And it used to be

1815
01:31:55,600 --> 01:31:58,280
Speaker 1: and this this just bugs me so much. It used

1816
01:31:58,280 --> 01:32:01,760
Speaker 1: to be that you could like use an API to

1817
01:32:01,920 --> 01:32:04,439
Speaker 1: access those photos and like you know, there'd be ways

1818
01:32:04,439 --> 01:32:07,320
Speaker 1: to down long story short, there's no easy way to

1819
01:32:07,520 --> 01:32:09,920
Speaker 1: back up my photos that are backed up online, like

1820
01:32:10,200 --> 01:32:12,800
Speaker 1: I believe that this company that does this should just

1821
01:32:13,200 --> 01:32:15,679
Speaker 1: you know, have the ability to have a Wi Fi

1822
01:32:15,800 --> 01:32:17,960
Speaker 1: drive that you plug in. It's just always backing up

1823
01:32:17,960 --> 01:32:19,760
Speaker 1: your photos. But that's not in their best interest because,

1824
01:32:19,760 --> 01:32:21,479
Speaker 1: by the way, then you can say, you know what,

1825
01:32:21,560 --> 01:32:23,720
Speaker 1: never mind, let me just leave that service and this

1826
01:32:24,040 --> 01:32:26,320
Speaker 1: drive has all my photos on it. That's just one example.

1827
01:32:26,320 --> 01:32:27,400
Speaker 1: But I digress.

1828
01:32:28,320 --> 01:32:30,120
Speaker 2: I love your thoughts.

1829
01:32:30,280 --> 01:32:33,920
Speaker 1: Yeah, exactly, it would make too much sense. And yeah,

1830
01:32:33,960 --> 01:32:36,760
Speaker 1: I love your thoughts on antivirus because I know you

1831
01:32:36,800 --> 01:32:40,280
Speaker 1: have some strong thoughts on do people need it? What's

1832
01:32:40,280 --> 01:32:43,080
Speaker 1: the deal with antivirus is it's a billion dollar industry.

1833
01:32:44,200 --> 01:32:46,360
Speaker 2: Yeah, it's the first threat that I remove when I

1834
01:32:46,400 --> 01:32:47,639
Speaker 2: clean a new client's computer.

1835
01:32:48,960 --> 01:32:50,120
Speaker 8: Real threat.

1836
01:32:51,600 --> 01:32:51,840
Speaker 1: Yeah.

1837
01:32:51,920 --> 01:32:52,160
Speaker 7: Yeah.

1838
01:32:52,240 --> 01:32:55,080
Speaker 2: Four hundred thousand years ago, Norton and McAfee and all

1839
01:32:55,080 --> 01:32:57,280
Speaker 2: the antivirus were the good guys, and then bad guys

1840
01:32:57,280 --> 01:33:01,080
Speaker 2: stayed home and road viruses. I haven't seen a traditional

1841
01:33:01,160 --> 01:33:04,439
Speaker 2: virus on a computer since twenty thirteen. Bad guys are

1842
01:33:04,560 --> 01:33:07,280
Speaker 2: ten twenty years ahead of that. They're out there doing

1843
01:33:07,320 --> 01:33:11,400
Speaker 2: toolbars which spy on you legally. They're doing fake cleaners, right,

1844
01:33:11,439 --> 01:33:14,200
Speaker 2: those fake optimizers that do a smoke and mirror scan

1845
01:33:14,320 --> 01:33:16,880
Speaker 2: and then beg you for thirty nine ninety nine. They're

1846
01:33:16,880 --> 01:33:19,360
Speaker 2: doing all sorts of things that are either legal or

1847
01:33:19,479 --> 01:33:23,519
Speaker 2: totally unstoppable. They walk right through antivirus like a hot

1848
01:33:23,600 --> 01:33:26,439
Speaker 2: knife through butter. So when somebody doubts me, I say, hey,

1849
01:33:26,479 --> 01:33:29,240
Speaker 2: take a look at this. All right, while your antivirus

1850
01:33:29,320 --> 01:33:31,880
Speaker 2: was twiddling its thumbs and slowing your computer down by

1851
01:33:31,960 --> 01:33:34,960
Speaker 2: ninety percent and wasting seventy bucks a year, here's all

1852
01:33:34,960 --> 01:33:37,879
Speaker 2: the threats that I've just unearthed that your prior computer

1853
01:33:37,960 --> 01:33:39,680
Speaker 2: guys were completely oblivious to.

1854
01:33:40,960 --> 01:33:43,439
Speaker 1: That's wild. I mean, I always say, I mean right now,

1855
01:33:43,439 --> 01:33:45,160
Speaker 1: it's like phishing and all this stuff. I mean, all

1856
01:33:45,160 --> 01:33:47,320
Speaker 1: these links that people click to, like you know, steal

1857
01:33:47,320 --> 01:33:50,439
Speaker 1: their information. And in fact, I saw the other day

1858
01:33:51,280 --> 01:33:55,879
Speaker 1: a reputable company sending out spam emails that basically scans

1859
01:33:55,920 --> 01:33:58,599
Speaker 1: your cloud storage and tells you you're out and then

1860
01:33:58,680 --> 01:34:00,839
Speaker 1: tries to get you to sign up for their cloud storage.

1861
01:34:00,920 --> 01:34:04,000
Speaker 1: And this is a reputable company that like actually does business,

1862
01:34:04,200 --> 01:34:06,519
Speaker 1: And it's just mind boggling to me that that's the

1863
01:34:07,200 --> 01:34:10,000
Speaker 1: way that they're selling people on their cloud storage, which,

1864
01:34:10,160 --> 01:34:12,200
Speaker 1: by the way, I couldn't even find how much storage

1865
01:34:12,240 --> 01:34:15,040
Speaker 1: you got from signing up for it. Give me your

1866
01:34:15,040 --> 01:34:18,240
Speaker 1: thoughts on this whole idea that all these computers are.

1867
01:34:19,360 --> 01:34:21,760
Speaker 1: You know, everything is integrated at this point. It used

1868
01:34:21,760 --> 01:34:23,519
Speaker 1: to be. When I was younger, I could, you know,

1869
01:34:23,560 --> 01:34:26,240
Speaker 1: swap out a processor put more memory in. You can't

1870
01:34:26,240 --> 01:34:29,320
Speaker 1: really do that with laptops at all anymore, and desktops

1871
01:34:29,439 --> 01:34:30,559
Speaker 1: it's probably less and less.

1872
01:34:31,680 --> 01:34:34,439
Speaker 2: Yeah, shame on anyone in any of these organizations who

1873
01:34:34,439 --> 01:34:39,080
Speaker 2: claims to be an environmentalist. So when when Apple, Apple

1874
01:34:39,120 --> 01:34:43,240
Speaker 2: apparently apparently had a meeting and said, let's get rid

1875
01:34:43,320 --> 01:34:46,000
Speaker 2: of all of our ethics. Right in twenty nineteen, their

1876
01:34:46,000 --> 01:34:49,200
Speaker 2: computers became one circuit board. And that's fine, and I

1877
01:34:49,240 --> 01:34:52,840
Speaker 2: can clamor about them being greedy, and we can. We

1878
01:34:52,880 --> 01:34:55,799
Speaker 2: can grumble about that and grumble about how their computers

1879
01:34:55,880 --> 01:34:57,559
Speaker 2: used to last a long time and used to be

1880
01:34:57,640 --> 01:35:01,559
Speaker 2: upgradeable and used to be wonderful. That's one thing. We

1881
01:35:01,600 --> 01:35:04,760
Speaker 2: can talk about, the greed and the unrepair ability and

1882
01:35:04,800 --> 01:35:08,400
Speaker 2: the T two scandal and all of that. But what

1883
01:35:08,439 --> 01:35:11,719
Speaker 2: they apparently didn't understand is they didn't understand that people

1884
01:35:11,840 --> 01:35:15,400
Speaker 2: keep crucial data on their hard drives. I guess they

1885
01:35:15,400 --> 01:35:19,120
Speaker 2: don't get that because their hard drives are now integrated

1886
01:35:19,120 --> 01:35:22,200
Speaker 2: into the motherboard. All right, it's one thing if you

1887
01:35:22,360 --> 01:35:26,400
Speaker 2: if your computer breaks and oh well, you gotta spend

1888
01:35:26,439 --> 01:35:28,679
Speaker 2: money on a new one. That's bad enough, right, that's

1889
01:35:28,760 --> 01:35:30,360
Speaker 2: bad enough. And we can spend a lot of time

1890
01:35:30,400 --> 01:35:34,320
Speaker 2: talking about that. But what blows my mind is Apple

1891
01:35:34,439 --> 01:35:37,960
Speaker 2: didn't understand that. Hey guess what, ninety nine percent of

1892
01:35:38,000 --> 01:35:40,880
Speaker 2: people have no backup. Right, So when people called me

1893
01:35:40,960 --> 01:35:44,800
Speaker 2: up throughout my career over the past fifteen or more years, people, hey, Mark,

1894
01:35:45,080 --> 01:35:47,080
Speaker 2: you know what. I just had a disaster. I decided

1895
01:35:47,080 --> 01:35:49,200
Speaker 2: to call you after a disaster, my heart drive, my

1896
01:35:49,240 --> 01:35:52,479
Speaker 2: computer died, and can you can you help me? And

1897
01:35:52,560 --> 01:35:54,840
Speaker 2: I say, look, I just go in, I pluck the

1898
01:35:54,880 --> 01:35:57,080
Speaker 2: hard drive out, I rescue your data. No big deal,

1899
01:35:57,560 --> 01:36:00,719
Speaker 2: except can't do that anymore with one of these apples.

1900
01:36:01,000 --> 01:36:04,400
Speaker 2: It's sorry, too bad, you've lost all your information. And

1901
01:36:04,439 --> 01:36:06,880
Speaker 2: I predicted this years ago in my last book. I said,

1902
01:36:06,880 --> 01:36:08,720
Speaker 2: you know, people are gonna get mad about this in

1903
01:36:08,760 --> 01:36:12,880
Speaker 2: a few years when they're twenty nineteen. Mac breaks and

1904
01:36:12,920 --> 01:36:15,160
Speaker 2: they don't know where to go. There's only one person

1905
01:36:15,200 --> 01:36:17,519
Speaker 2: in this world who can rescue your data. If you

1906
01:36:17,640 --> 01:36:20,920
Speaker 2: have a Mac that integrated hard drive and it died,

1907
01:36:21,280 --> 01:36:24,280
Speaker 2: and that's Lewis Rossman, and even he says, hey, folks,

1908
01:36:24,760 --> 01:36:27,439
Speaker 2: if anyone stands to profit from this, it's me. But

1909
01:36:27,520 --> 01:36:30,559
Speaker 2: it's wrong and evil and they need to stop doing this. Right.

1910
01:36:30,760 --> 01:36:33,479
Speaker 2: We expect more on of Apple, like Apples should know better.

1911
01:36:33,560 --> 01:36:35,840
Speaker 2: It's not like we're talking about a cheapy machine here.

1912
01:36:36,040 --> 01:36:38,559
Speaker 2: We're talking about something with a premium price that has

1913
01:36:38,680 --> 01:36:40,120
Speaker 2: subpar design.

1914
01:36:41,640 --> 01:36:44,200
Speaker 1: It's just wild. We're gonna have to leave it there.

1915
01:36:44,240 --> 01:36:50,280
Speaker 1: Always in interesting conversation Mark Anthony Arena Thecomputer Exorcist dot com.

1916
01:36:50,640 --> 01:36:54,240
Speaker 1: Go to his website sign up for his snarky quarterly

1917
01:36:54,400 --> 01:36:58,519
Speaker 1: spam aka newsletter. That's the You know, when you hear that,

1918
01:36:58,600 --> 01:37:00,679
Speaker 1: you kind of understand what you're getting your into here.

1919
01:37:00,720 --> 01:37:02,800
Speaker 1: This is not your typical, you know, tech guy. This

1920
01:37:02,880 --> 01:37:04,680
Speaker 1: is you know, Mark is going to tell you how

1921
01:37:04,720 --> 01:37:06,920
Speaker 1: things are. So I love that you got the new

1922
01:37:06,920 --> 01:37:09,040
Speaker 1: book coming out. I imagine you'll tell people about that

1923
01:37:09,040 --> 01:37:10,719
Speaker 1: in the newsletter when it's ready.

1924
01:37:10,800 --> 01:37:12,960
Speaker 2: Yes, certainly. And you can get a preview edition on

1925
01:37:13,000 --> 01:37:15,160
Speaker 2: my website if you look at the page about the book.

1926
01:37:15,680 --> 01:37:18,880
Speaker 1: Okay, there you have it, all right, Thecomputer Exorcist dot com. Mark,

1927
01:37:18,920 --> 01:37:19,920
Speaker 1: thanks for joining me today.

1928
01:37:20,479 --> 01:37:23,320
Speaker 2: Thanks so much, rich All right, coming.

1929
01:37:23,160 --> 01:37:25,120
Speaker 1: Up, we are, and I'll put a link to that,

1930
01:37:25,160 --> 01:37:28,280
Speaker 1: by the way, on the website rich on tech dot tv.

1931
01:37:28,400 --> 01:37:30,240
Speaker 1: Coming up, we are going to open up the feedbag.

1932
01:37:30,600 --> 01:37:34,479
Speaker 1: It is overflowing, so I will get through as many

1933
01:37:34,760 --> 01:37:37,200
Speaker 1: of your emails as I can right here. Coming up

1934
01:37:37,240 --> 01:37:47,680
Speaker 1: next on rich on tech. Oh my gosh. We've had

1935
01:37:47,720 --> 01:37:50,439
Speaker 1: so much fun on this show and it's been a

1936
01:37:50,439 --> 01:37:52,960
Speaker 1: good one, got a lot of good information, and it's

1937
01:37:52,960 --> 01:37:55,160
Speaker 1: just going to continue right now. This is the feedbag.

1938
01:37:55,320 --> 01:37:58,000
Speaker 1: This is the part of the show where I read

1939
01:37:58,040 --> 01:38:00,280
Speaker 1: the emails that you send me. And there's two types

1940
01:38:00,280 --> 01:38:02,640
Speaker 1: of emails. There are sort of the questions that I

1941
01:38:02,680 --> 01:38:05,160
Speaker 1: get from people, which I'll answer throughout the show, and

1942
01:38:05,200 --> 01:38:07,360
Speaker 1: then there's the ones that are more comment based, right

1943
01:38:07,400 --> 01:38:10,639
Speaker 1: whether they're saying something nice about the show, saying something

1944
01:38:10,680 --> 01:38:13,120
Speaker 1: mean about the show, which doesn't happen all that often,

1945
01:38:13,160 --> 01:38:16,080
Speaker 1: but it does, or they're just kind of commenting on

1946
01:38:16,120 --> 01:38:18,040
Speaker 1: something that we've brought up during the show. So that's

1947
01:38:18,040 --> 01:38:20,880
Speaker 1: what the feedbag is. It's a combination of the feedback

1948
01:38:20,960 --> 01:38:23,320
Speaker 1: and the mail bag. But since we don't have a

1949
01:38:23,360 --> 01:38:27,160
Speaker 1: standard mail bag anymore, I call it the feedback. So

1950
01:38:27,200 --> 01:38:30,760
Speaker 1: here we go. Let's start with us. Steve in Beaumont

1951
01:38:30,800 --> 01:38:33,439
Speaker 1: listening on the podcast. I've really been enjoying the podcast.

1952
01:38:33,560 --> 01:38:36,960
Speaker 1: After forty years as a custom electronics installer, I still

1953
01:38:37,000 --> 01:38:41,080
Speaker 1: can't believe how good tcltvs have gotten. And by the way,

1954
01:38:41,120 --> 01:38:43,760
Speaker 1: I learned this week that I think TCL stands for

1955
01:38:43,880 --> 01:38:49,479
Speaker 1: that creative life. That creative life TCL, I think that's

1956
01:38:49,479 --> 01:38:51,600
Speaker 1: what it stands for. Let me say, or is it

1957
01:38:51,680 --> 01:38:56,200
Speaker 1: the creative life? The creative life the current brand motto?

1958
01:38:56,280 --> 01:38:58,679
Speaker 1: So maybe it didn't stand for that. Oh, the company

1959
01:38:58,680 --> 01:39:03,160
Speaker 1: originally used the abbreviation for Telephone Communication Limited. Okay, there

1960
01:39:03,200 --> 01:39:04,840
Speaker 1: we go, So they changed it because you know, it's

1961
01:39:04,880 --> 01:39:07,960
Speaker 1: not just telephones anymore. Anyway, I digress on CHATTYBT health.

1962
01:39:08,000 --> 01:39:11,600
Speaker 1: I actually use chattybt for medical advice pretty often. I

1963
01:39:11,720 --> 01:39:13,639
Speaker 1: like that it nudges me to talk to a doctor

1964
01:39:13,680 --> 01:39:16,880
Speaker 1: when things get serious. That part, the part that feels

1965
01:39:16,920 --> 01:39:19,880
Speaker 1: overwhelming is set up. Uploading my medical history would take hours.

1966
01:39:19,920 --> 01:39:22,280
Speaker 1: I've got years of lab results and just sharing the

1967
01:39:22,360 --> 01:39:25,280
Speaker 1: latest results wouldn't tell the full story. What would make

1968
01:39:25,360 --> 01:39:28,320
Speaker 1: this useful is if it could connect directly to my

1969
01:39:28,400 --> 01:39:30,960
Speaker 1: medical provider. In a perfect world, I just say CHATTYBT.

1970
01:39:31,080 --> 01:39:33,920
Speaker 1: Here's my Kaiser number. Go for it. Yeah, a lot

1971
01:39:33,960 --> 01:39:37,519
Speaker 1: of thoughts about you know, CHATCHYBT and health for sure

1972
01:39:37,640 --> 01:39:42,160
Speaker 1: because it's gonna happen. Mark and Reno says Rich quick

1973
01:39:42,200 --> 01:39:46,000
Speaker 1: heads up. Spectrum is now offering symmetrical download and upload

1974
01:39:46,040 --> 01:39:49,240
Speaker 1: speeds in parts of southern California and other markets they serve.

1975
01:39:49,680 --> 01:39:51,760
Speaker 1: My area here in Reno is one of the first

1976
01:39:51,800 --> 01:39:53,800
Speaker 1: to get the upgrade. It's a big change, especially for

1977
01:39:53,840 --> 01:39:56,479
Speaker 1: people who rely on fast uploads for work backups or

1978
01:39:56,520 --> 01:40:00,599
Speaker 1: cloud services. I've got AT and T fiber available to which,

1979
01:40:00,640 --> 01:40:03,000
Speaker 1: as you know, is still the gold standard for Internet

1980
01:40:03,000 --> 01:40:08,240
Speaker 1: delivery compared to hybrid coax fiber. And yet on that note,

1981
01:40:08,720 --> 01:40:12,519
Speaker 1: we also had someone right in. I mentioned this last

1982
01:40:12,560 --> 01:40:16,879
Speaker 1: week about looking up your broadband on the speed Test website,

1983
01:40:16,920 --> 01:40:19,439
Speaker 1: but Joe and Indiana said, hey, quick follow up on

1984
01:40:19,479 --> 01:40:21,599
Speaker 1: your point about using zip codes to check for home

1985
01:40:21,640 --> 01:40:26,360
Speaker 1: internet prices. The FCC's National Broadband Map is a better

1986
01:40:26,439 --> 01:40:29,320
Speaker 1: tool if you want accurate address level info. Instead of

1987
01:40:29,320 --> 01:40:31,519
Speaker 1: showing a whole area, it lets you plug in a

1988
01:40:31,560 --> 01:40:34,400
Speaker 1: specific address. The data is still self reported, so it's

1989
01:40:34,400 --> 01:40:37,920
Speaker 1: not a guarantee, but it's very precise. You can see

1990
01:40:37,960 --> 01:40:40,639
Speaker 1: all the providers that say they serve that home, whether

1991
01:40:40,680 --> 01:40:44,840
Speaker 1: it's fiber, cable, DSL, and the maximum speeds they claim

1992
01:40:44,880 --> 01:40:47,720
Speaker 1: they can offer at that exact location. The map is

1993
01:40:47,760 --> 01:40:51,360
Speaker 1: at broadband dot FCC dot gov. And I gotta tell

1994
01:40:51,400 --> 01:40:54,519
Speaker 1: you I knew about this, but I forgot to mention it.

1995
01:40:54,560 --> 01:40:56,880
Speaker 1: But it is really good. So if you put in

1996
01:40:56,920 --> 01:41:01,960
Speaker 1: an address, you can see the exact providers at that place,

1997
01:41:02,040 --> 01:41:06,840
Speaker 1: both broadband and wireless. And it's and I'm talking cell phones,

1998
01:41:06,920 --> 01:41:09,920
Speaker 1: so you can see the up and down speeds. And

1999
01:41:10,080 --> 01:41:13,799
Speaker 1: for instance, this location I just put in Spectrum offers

2000
01:41:13,800 --> 01:41:17,200
Speaker 1: one thousand down but thirty five up. If you're talking symmetrical,

2001
01:41:17,479 --> 01:41:19,479
Speaker 1: it would be the same like AT and T does,

2002
01:41:19,520 --> 01:41:22,559
Speaker 1: which is fiber. They're doing a thousand down thousand ups.

2003
01:41:22,560 --> 01:41:27,800
Speaker 1: So broadband dot broadbandmap dot FCC dot gov. I will

2004
01:41:27,800 --> 01:41:31,000
Speaker 1: link that up on the website. That is a great one, Thanks, Joe.

2005
01:41:32,280 --> 01:41:34,679
Speaker 1: Let's see here. PJ says, I was thinking about Star

2006
01:41:34,760 --> 01:41:37,360
Speaker 1: Trek and the idea of the universal translator. Back then

2007
01:41:37,400 --> 01:41:39,479
Speaker 1: it felt like pure science fiction, but now we've got

2008
01:41:39,479 --> 01:41:42,519
Speaker 1: real translators that work with text and voice. I just

2009
01:41:42,560 --> 01:41:45,839
Speaker 1: picked up a pair of translation earbuds and while they're impressive,

2010
01:41:45,840 --> 01:41:48,679
Speaker 1: they still have quirks. If the other person talks too long,

2011
01:41:48,720 --> 01:41:51,840
Speaker 1: the translation starts going early and the voices overlap, which

2012
01:41:51,880 --> 01:41:55,559
Speaker 1: gets confusing. Still, it's clear this stuff is only going

2013
01:41:55,680 --> 01:41:58,479
Speaker 1: to get better. I heard you talking about voice to

2014
01:41:58,520 --> 01:42:00,800
Speaker 1: text on the show. That's another other things Star Trek

2015
01:42:00,880 --> 01:42:04,000
Speaker 1: nailed early on, along with talking directly to the computer.

2016
01:42:04,160 --> 01:42:07,680
Speaker 1: Funny how much of the future is already here? That

2017
01:42:07,880 --> 01:42:12,040
Speaker 1: is true. Jack and Illinois says, I've got a quick

2018
01:42:12,080 --> 01:42:15,960
Speaker 1: psa about Google Maps versus Apple Maps. My city, Moleine

2019
01:42:16,560 --> 01:42:20,759
Speaker 1: just replaced two busy traffic light intersections with modern traffic circles.

2020
01:42:21,080 --> 01:42:24,120
Speaker 1: Google Maps updated the change within a day or two,

2021
01:42:24,479 --> 01:42:28,040
Speaker 1: but four months later, Apple Maps is still telling drivers

2022
01:42:28,080 --> 01:42:31,640
Speaker 1: to stop at lights and stop signs that no longer exists.

2023
01:42:31,439 --> 01:42:36,400
Speaker 1: That's not just outdated, it feels unsafe. Jack. Yes, I

2024
01:42:36,680 --> 01:42:39,799
Speaker 1: do think Google Maps is probably updated faster than Apple Maps,

2025
01:42:40,080 --> 01:42:42,280
Speaker 1: which you know has hit or miss, But you should

2026
01:42:42,360 --> 01:42:44,760
Speaker 1: use the reporting tool inside the map to fix it

2027
01:42:44,800 --> 01:42:46,439
Speaker 1: and see how long it takes for them to fix that.

2028
01:42:46,600 --> 01:42:48,120
Speaker 1: I did that for a one way street that I

2029
01:42:48,160 --> 01:42:51,200
Speaker 1: turned down one time because it wasn't marked on Google Maps,

2030
01:42:51,200 --> 01:42:52,640
Speaker 1: and they did actually come out and fix it. It

2031
01:42:52,640 --> 01:42:58,160
Speaker 1: took a while, but they did. Glenda in North Carolina, Hey, Rich,

2032
01:42:58,200 --> 01:43:00,479
Speaker 1: I enjoy reading your newsletter every week. I've been in

2033
01:43:00,479 --> 01:43:03,160
Speaker 1: research and consulting for radio and TV and now all

2034
01:43:03,200 --> 01:43:05,800
Speaker 1: things media for more than thirty years. It's great to

2035
01:43:05,800 --> 01:43:09,240
Speaker 1: see someone who's successful across both new and old media.

2036
01:43:09,600 --> 01:43:11,320
Speaker 1: One of the toughest parts of our job has always

2037
01:43:11,360 --> 01:43:14,920
Speaker 1: been convincing clients that audiences don't see media in silos.

2038
01:43:14,960 --> 01:43:17,920
Speaker 1: To them, it's all just entertainment and information wherever it

2039
01:43:17,920 --> 01:43:20,680
Speaker 1: shows up. Cheers, Glinda, Glinda, I'm gonna give you an

2040
01:43:20,800 --> 01:43:24,160
Speaker 1: everyone else the secret to my quote unquote success. There's

2041
01:43:24,200 --> 01:43:27,880
Speaker 1: no success. It's no secret. All I do, whether it's

2042
01:43:27,920 --> 01:43:33,160
Speaker 1: on TV, radio, or the newsletter or social media, all

2043
01:43:33,160 --> 01:43:36,320
Speaker 1: different mediums. All I do is think about what is

2044
01:43:36,400 --> 01:43:40,559
Speaker 1: best for the person that is reading, listening, watching. That's it.

2045
01:43:40,840 --> 01:43:43,720
Speaker 1: There's no secret. Go ahead, do exactly what I do.

2046
01:43:44,280 --> 01:43:48,719
Speaker 1: That's my number one drive. Just do what's best for

2047
01:43:49,280 --> 01:43:53,320
Speaker 1: AKA the customer, right, the person listening. That's it. There's

2048
01:43:53,320 --> 01:43:56,240
Speaker 1: no real secret. I mean, you could do it tomorrow.

2049
01:43:56,439 --> 01:43:58,320
Speaker 1: The problem is nobody wants to do it. They do

2050
01:43:58,360 --> 01:44:01,040
Speaker 1: what's best for themselves. Twenty nine percent of people that

2051
01:44:01,080 --> 01:44:01,920
Speaker 1: you see on TV.

2052
01:44:02,000 --> 01:44:02,120
Speaker 5: You.

2053
01:44:02,640 --> 01:44:04,920
Speaker 1: I don't want to knock other radio folks, but like

2054
01:44:05,280 --> 01:44:07,760
Speaker 1: that's what they're doing. They're doing people humans. They do

2055
01:44:07,800 --> 01:44:11,519
Speaker 1: it's best for themselves bottom line. I don't. I'm doing

2056
01:44:11,520 --> 01:44:14,360
Speaker 1: what's best for you, and that's why I feel like

2057
01:44:14,439 --> 01:44:18,320
Speaker 1: some of what I've done has resonated. Let's see Rick

2058
01:44:18,479 --> 01:44:21,479
Speaker 1: Rocky in Los Angeles. I've been around a long time

2059
01:44:21,520 --> 01:44:23,840
Speaker 1: as a film and television producer, so I don't say

2060
01:44:23,840 --> 01:44:26,320
Speaker 1: this lightly. My wife and I love your pieces, and

2061
01:44:26,360 --> 01:44:29,320
Speaker 1: we honestly think your early show Always Talking About TV

2062
01:44:29,400 --> 01:44:31,800
Speaker 1: is one of the most entertaining shows on TV. It's

2063
01:44:31,840 --> 01:44:34,080
Speaker 1: almost worth getting up at four am just to watch it.

2064
01:44:34,160 --> 01:44:37,439
Speaker 1: Almost Keep up the outstanding work and best luck to

2065
01:44:37,520 --> 01:44:41,240
Speaker 1: you and yours. Thank you, Rocky. One more, Let's do

2066
01:44:41,280 --> 01:44:45,320
Speaker 1: one more nice one, Gene says, I'm a new subscriber.

2067
01:44:45,360 --> 01:44:47,200
Speaker 1: I just want to say I enjoy your weekly newsletter.

2068
01:44:47,200 --> 01:44:50,120
Speaker 1: I listen to your podcast. It's educational, informative, and easy

2069
01:44:50,160 --> 01:44:52,720
Speaker 1: to follow. Thanks so much for what you do. Thank you,

2070
01:44:52,880 --> 01:44:55,400
Speaker 1: Gene for finding me that's gonna do it for this

2071
01:44:55,479 --> 01:44:58,040
Speaker 1: episode of the show. You can find links to everything

2072
01:44:58,080 --> 01:45:00,200
Speaker 1: on the website. Rich on tech dot tv. Follow me

2073
01:45:00,200 --> 01:45:02,960
Speaker 1: on social media. I'm at rich on tech. Find my

2074
01:45:03,000 --> 01:45:05,920
Speaker 1: newsletter at richontech dot tv. Sign up for it next week.

2075
01:45:05,960 --> 01:45:08,240
Speaker 1: Another guy who does what's best for the customer, the

2076
01:45:08,320 --> 01:45:11,560
Speaker 1: end user you, tech journalist Jared Newman. He's going to

2077
01:45:11,600 --> 01:45:13,519
Speaker 1: talk about some of his latest tips and tricks from

2078
01:45:13,520 --> 01:45:18,200
Speaker 1: his newsletter newsletter called Advisorator. Thanks so much for listening.

2079
01:45:18,200 --> 01:45:20,040
Speaker 1: There are so many ways you can spend your time.

2080
01:45:20,120 --> 01:45:22,519
Speaker 1: I do appreciate you spending it right here with me.

2081
01:45:23,160 --> 01:45:26,559
Speaker 1: Before I go, Please don't drive distracted. Those texts can wait.

2082
01:45:26,640 --> 01:45:28,519
Speaker 1: Don't text and drive. Thanks to everyone who makes this

2083
01:45:28,520 --> 01:45:31,160
Speaker 1: show possible. My name is rich Drmiro, coming to you

2084
01:45:31,200 --> 01:45:34,920
Speaker 1: from a frigid New Jersey. Have a fantastic weekend. I

2085
01:45:34,960 --> 01:45:36,200
Speaker 1: will talk to you real soon