WEBVTT - The Big Tech Stories of 2022: Meta Had a Very Bad Year

0:00:04.440 --> 0:00:07.840
<v Speaker 1>Welcome to Text Stuff, a production from I Heart Radio.

0:00:11.840 --> 0:00:14.600
<v Speaker 1>Hey there, and welcome to tech Stuff. I'm your host

0:00:14.720 --> 0:00:18.920
<v Speaker 1>Jonathan Strickland, Diamond executive producer with I Heart Radio. How

0:00:19.320 --> 0:00:23.200
<v Speaker 1>the tech are you? We are continuing our look back

0:00:23.280 --> 0:00:26.880
<v Speaker 1>over some of the biggest text stories of twenty twenty two.

0:00:27.240 --> 0:00:30.479
<v Speaker 1>On Monday, we talked about how governments and regulators around

0:00:30.520 --> 0:00:33.040
<v Speaker 1>the world are starting to push back on big tech.

0:00:33.720 --> 0:00:37.080
<v Speaker 1>Yesterday we talked about the crypto winter and how that

0:00:37.200 --> 0:00:39.640
<v Speaker 1>has affected everything from n f t S to HAVE

0:00:39.840 --> 0:00:45.280
<v Speaker 1>three hype. And today we're primarily almost exclusively going to

0:00:45.360 --> 0:00:51.040
<v Speaker 1>talk about Meta's very bad two. But let's start off

0:00:51.040 --> 0:00:55.640
<v Speaker 1>by talking about where Meta was coming into two, which

0:00:55.640 --> 0:00:59.480
<v Speaker 1>means we got to talk a little bit about now.

0:01:00.520 --> 0:01:04.240
<v Speaker 1>It was in the springtime of one when Apple would

0:01:04.240 --> 0:01:08.040
<v Speaker 1>deliver what would ultimately become a massive blow to Facebook,

0:01:08.360 --> 0:01:11.600
<v Speaker 1>which is what META was called back then, and this

0:01:11.720 --> 0:01:15.920
<v Speaker 1>was in the form of Apple's App Tracking Transparency or

0:01:16.040 --> 0:01:21.000
<v Speaker 1>a t T policy. So before this feature was implemented,

0:01:21.319 --> 0:01:26.200
<v Speaker 1>app developers could potentially gather data about an iOS users

0:01:26.240 --> 0:01:30.720
<v Speaker 1>activity on their phone, all by tracking Apple's I d F,

0:01:30.720 --> 0:01:36.360
<v Speaker 1>a identifier that's an identification that's unique to each iOS user,

0:01:36.840 --> 0:01:39.440
<v Speaker 1>then you could track what they were doing, how they

0:01:39.440 --> 0:01:42.160
<v Speaker 1>were behaving on the phone, and use that information right

0:01:42.880 --> 0:01:46.680
<v Speaker 1>But once the A T T feature went live, iOS

0:01:46.720 --> 0:01:50.080
<v Speaker 1>device owners would get a prompt when they were launching

0:01:50.120 --> 0:01:54.480
<v Speaker 1>an app that was wanting to track their activity, and

0:01:54.560 --> 0:01:57.680
<v Speaker 1>they would be given the option to allow that app

0:01:57.760 --> 0:02:01.480
<v Speaker 1>track them or to opt out. Once folks had the

0:02:01.480 --> 0:02:03.760
<v Speaker 1>option to opt out, a lot of them began to

0:02:03.760 --> 0:02:08.640
<v Speaker 1>take it. By the way, Apple does not necessarily have

0:02:08.880 --> 0:02:12.839
<v Speaker 1>to worry about adhering to this the same way that

0:02:13.000 --> 0:02:17.520
<v Speaker 1>other developers do on iOS devices, which has led a

0:02:17.520 --> 0:02:21.600
<v Speaker 1>lot of companies, including Meta, to accuse Apple of specifically

0:02:21.680 --> 0:02:25.840
<v Speaker 1>launching this feature in order to hurt other companies while

0:02:25.919 --> 0:02:31.880
<v Speaker 1>not suffering itself, But that's a matter for another episode. Anyway,

0:02:32.480 --> 0:02:36.679
<v Speaker 1>Apple's move was a big blow to Facebook because ultimately Facebook,

0:02:37.000 --> 0:02:41.639
<v Speaker 1>the company, relies upon advertising revenue as the prime source

0:02:41.680 --> 0:02:45.440
<v Speaker 1>of revenue for its business, and advertisers would pay top

0:02:45.560 --> 0:02:51.720
<v Speaker 1>dollar to access Facebook's incredibly thorough databases on user activities

0:02:51.760 --> 0:02:55.720
<v Speaker 1>and behaviors and profiles and and such, so that user

0:02:55.760 --> 0:02:59.400
<v Speaker 1>information would provide a chance to target those users for

0:02:59.480 --> 0:03:05.320
<v Speaker 1>ads with incredible precision. But once Apple starts giving iOS

0:03:05.440 --> 0:03:09.640
<v Speaker 1>users a chance to opt out of tracking. That cuts

0:03:09.639 --> 0:03:13.400
<v Speaker 1>off the flow of some of that precious data to Facebook,

0:03:13.600 --> 0:03:15.560
<v Speaker 1>and that would go on to play a big part

0:03:15.639 --> 0:03:22.600
<v Speaker 1>in Meta's financial performance in tw two. Now, I don't

0:03:22.600 --> 0:03:25.720
<v Speaker 1>know about you, but to me, it feels like it

0:03:25.800 --> 0:03:29.799
<v Speaker 1>was an eternity ago when Facebook officially changed its name

0:03:29.840 --> 0:03:35.320
<v Speaker 1>to Meta. But that was actually on October, so a

0:03:35.360 --> 0:03:38.400
<v Speaker 1>little more than a year ago as I record this episode.

0:03:39.040 --> 0:03:43.040
<v Speaker 1>Facebook made that move at a pretty tumultuous time. This

0:03:43.040 --> 0:03:48.080
<v Speaker 1>would be after Francis Hogan, a former Facebook employee, had

0:03:48.280 --> 0:03:53.600
<v Speaker 1>come forward with tons of documents from Facebook. These documents

0:03:53.640 --> 0:03:58.040
<v Speaker 1>showed how internally the company was struggling with problems like

0:03:58.200 --> 0:04:05.640
<v Speaker 1>content moderation and managing misinformation and things like like political manipulation,

0:04:05.760 --> 0:04:08.520
<v Speaker 1>stuff like that. So these documents painted a pretty ugly

0:04:08.560 --> 0:04:12.920
<v Speaker 1>and cynical picture of the company from within, and the

0:04:13.000 --> 0:04:16.800
<v Speaker 1>timing of Facebook's name change left some folks wondering if

0:04:16.839 --> 0:04:19.680
<v Speaker 1>maybe Mark Zuckerberg was trying, at least in part, to

0:04:19.880 --> 0:04:24.040
<v Speaker 1>shrug off some of the dirt being heaped his way

0:04:24.360 --> 0:04:29.840
<v Speaker 1>in the wake of these these revelations. Now, the official

0:04:29.920 --> 0:04:33.640
<v Speaker 1>reasons for the name change, we're really number one to

0:04:33.800 --> 0:04:37.600
<v Speaker 1>distinguish the overall company from one of its products. So,

0:04:37.640 --> 0:04:41.640
<v Speaker 1>in other words, the difference between Facebook the company and

0:04:41.680 --> 0:04:45.239
<v Speaker 1>Facebook the platform. So this way you now have meta

0:04:45.400 --> 0:04:49.080
<v Speaker 1>the company and Facebook the platform, because that's just one

0:04:49.200 --> 0:04:53.440
<v Speaker 1>of the company's products. Right. Two, it was a way

0:04:53.480 --> 0:04:58.520
<v Speaker 1>to indicate the company's new focus towards this idea of

0:04:58.920 --> 0:05:02.800
<v Speaker 1>the metaverse and that being the future of being online

0:05:03.320 --> 0:05:08.080
<v Speaker 1>now towards the end of this metaverse concept was really

0:05:08.480 --> 0:05:11.560
<v Speaker 1>at the height of the hype cycle, despite the fact

0:05:12.160 --> 0:05:15.400
<v Speaker 1>that no one could really define what the metaverse was

0:05:15.480 --> 0:05:19.359
<v Speaker 1>because it has not yet been built. So the general

0:05:19.440 --> 0:05:21.960
<v Speaker 1>feeling was that the metaverse is going to be some

0:05:22.000 --> 0:05:26.120
<v Speaker 1>sort of persistent online construct that people will be able

0:05:26.160 --> 0:05:30.320
<v Speaker 1>to explore. Uh, they'll probably be using virtual reality and

0:05:30.640 --> 0:05:34.600
<v Speaker 1>or augmented reality gear to access it, and that's kind

0:05:34.640 --> 0:05:38.080
<v Speaker 1>of the high level concept. But when it comes down

0:05:38.080 --> 0:05:41.560
<v Speaker 1>to details, everything gets really fuzzy because we're just not

0:05:41.800 --> 0:05:44.840
<v Speaker 1>there yet. In fact, we're not even close, and Mark

0:05:44.960 --> 0:05:48.360
<v Speaker 1>Zuckerberg has said as much repeatedly. It's going to take

0:05:48.480 --> 0:05:51.240
<v Speaker 1>years to get to a destination that will match up

0:05:51.240 --> 0:05:53.680
<v Speaker 1>to the metaverse concept. We've got a lot of like

0:05:54.560 --> 0:06:01.080
<v Speaker 1>metaverse adjacent stuff. People have argued that Fortnite or roadblocks

0:06:01.120 --> 0:06:06.599
<v Speaker 1>represent a kind of proto metaverse, and in a very

0:06:06.680 --> 0:06:10.159
<v Speaker 1>limited way, I suppose that's true, but it's nowhere close

0:06:10.200 --> 0:06:12.840
<v Speaker 1>to the scale of what people are talking about when

0:06:12.839 --> 0:06:16.800
<v Speaker 1>they're really talking about the metaverse. So anyway, this is

0:06:16.880 --> 0:06:20.159
<v Speaker 1>kind of where Meta slash Facebook was when it was

0:06:20.320 --> 0:06:24.040
<v Speaker 1>heading into two. As the company started the year, its

0:06:24.040 --> 0:06:28.559
<v Speaker 1>stock price was around the three dollars a share mark.

0:06:29.240 --> 0:06:33.200
<v Speaker 1>But in February of two, we heard about how the

0:06:33.279 --> 0:06:37.560
<v Speaker 1>final quarter of one had treated Meta and the news

0:06:37.680 --> 0:06:42.880
<v Speaker 1>wasn't good. So this was regarding Meta's financial performance at

0:06:42.920 --> 0:06:45.880
<v Speaker 1>the end of one, but we didn't learn about it

0:06:45.960 --> 0:06:49.760
<v Speaker 1>until February two. So, for one thing, the effects of

0:06:49.800 --> 0:06:54.880
<v Speaker 1>Apple's app tracking transparency policy we're starting to become evident.

0:06:55.000 --> 0:06:56.800
<v Speaker 1>Everyone knew that was going to have an effect, but

0:06:56.800 --> 0:06:59.880
<v Speaker 1>now we were starting to see. And the company referenced

0:07:00.320 --> 0:07:03.360
<v Speaker 1>the policy a few times while delivering the earnings results

0:07:03.400 --> 0:07:06.120
<v Speaker 1>to investors, saying, you know, part of this is because

0:07:06.200 --> 0:07:10.480
<v Speaker 1>Apple has fired shots at us. Now. In that same call,

0:07:10.880 --> 0:07:15.640
<v Speaker 1>Cheryl Sandberg, who at the time was Meta's Chief operating

0:07:15.720 --> 0:07:19.680
<v Speaker 1>officer or CEO, acknowledged that the company was going to

0:07:19.720 --> 0:07:24.280
<v Speaker 1>need to make some significant changes to its targeted advertising strategy,

0:07:24.320 --> 0:07:30.920
<v Speaker 1>perhaps shifting two approaches that emphasize aggregate and anonymized data.

0:07:31.160 --> 0:07:36.360
<v Speaker 1>As competitors and regulators alike, we're pushing back against the

0:07:36.920 --> 0:07:40.200
<v Speaker 1>you know, more established method of just scooping up all

0:07:40.240 --> 0:07:43.080
<v Speaker 1>the information you can about every specific person you can.

0:07:44.160 --> 0:07:50.360
<v Speaker 1>So Litling Meta was acknowledging this is an unsustainable approach

0:07:50.480 --> 0:07:55.160
<v Speaker 1>because there's growing resistance around the world and competitors are

0:07:55.240 --> 0:07:59.200
<v Speaker 1>actively taking advantage by throwing monkey wrenches into the works,

0:07:59.200 --> 0:08:02.000
<v Speaker 1>like Apple was. So they're saying, well, we need to

0:08:02.120 --> 0:08:06.480
<v Speaker 1>change our strategy because one, this is not really palatable

0:08:06.840 --> 0:08:09.120
<v Speaker 1>that we're getting into more and more hot water from

0:08:09.160 --> 0:08:13.600
<v Speaker 1>the way we're collecting people's data, and too, companies we

0:08:13.640 --> 0:08:17.600
<v Speaker 1>depend upon to supply us information have gotten wise and

0:08:17.640 --> 0:08:21.600
<v Speaker 1>they're cutting off those avenues. So that's kind of what

0:08:21.760 --> 0:08:26.160
<v Speaker 1>she was indicating. Then there was the matter of Meta's

0:08:26.200 --> 0:08:29.880
<v Speaker 1>commitment to developing the metaverse. Zuckerberg had tried to get

0:08:29.880 --> 0:08:32.640
<v Speaker 1>ahead of this. Towards the end of one he indicated

0:08:32.720 --> 0:08:37.160
<v Speaker 1>that building this vision of the future of the online

0:08:37.160 --> 0:08:41.920
<v Speaker 1>world is going to require massive investments, and that this

0:08:41.960 --> 0:08:45.319
<v Speaker 1>investment was going to eat into profits as a result.

0:08:45.400 --> 0:08:49.839
<v Speaker 1>But I think investors were still taken aback when they

0:08:49.880 --> 0:08:54.840
<v Speaker 1>saw a decline in profits in the Q four results,

0:08:55.760 --> 0:08:59.120
<v Speaker 1>because here's the thing. Investors really like seeing certain numbers

0:08:59.160 --> 0:09:03.040
<v Speaker 1>go up and not go down. So it's not enough

0:09:03.080 --> 0:09:05.640
<v Speaker 1>for your company to make a profit. That's not good enough.

0:09:05.679 --> 0:09:08.360
<v Speaker 1>You've got to make more profit than you did the

0:09:08.440 --> 0:09:12.120
<v Speaker 1>last time you made a profit. Otherwise you're a loser.

0:09:12.920 --> 0:09:15.160
<v Speaker 1>And as I get older, yes, I get more and

0:09:15.160 --> 0:09:19.400
<v Speaker 1>more bitter about our peculiar approach to capitalism. Or maybe

0:09:19.600 --> 0:09:21.960
<v Speaker 1>maybe it's not our peculiar approach. Maybe this is just

0:09:22.000 --> 0:09:26.800
<v Speaker 1>where capitalism ultimately leads. But anyway, I think you know this.

0:09:26.800 --> 0:09:30.160
<v Speaker 1>This belief that it's not enough to profit, you have

0:09:30.240 --> 0:09:34.960
<v Speaker 1>to profit more than you did before is inherently destructive

0:09:35.040 --> 0:09:40.120
<v Speaker 1>over time. Anyway, enough of my soap boxing. The decline

0:09:40.160 --> 0:09:43.760
<v Speaker 1>and profitability sent a couple of messages to investors, and

0:09:43.840 --> 0:09:46.280
<v Speaker 1>one was that meta for at least the near future,

0:09:47.280 --> 0:09:50.600
<v Speaker 1>is itself going to be an investment mode in order

0:09:50.640 --> 0:09:54.679
<v Speaker 1>to make this vision of the metaverse become a reality.

0:09:55.280 --> 0:09:57.880
<v Speaker 1>This is a future that a ton of companies were

0:09:57.880 --> 0:10:00.760
<v Speaker 1>already starting to gloam onto, despite the fact that there's

0:10:00.800 --> 0:10:05.000
<v Speaker 1>not much there there and my own company does this

0:10:05.120 --> 0:10:08.439
<v Speaker 1>at least to an extent, and I do understand it,

0:10:08.760 --> 0:10:11.600
<v Speaker 1>even if I don't fully like get on board with it.

0:10:11.679 --> 0:10:15.400
<v Speaker 1>I understand it if the metaverse ends up being the

0:10:15.400 --> 0:10:17.280
<v Speaker 1>future of the Internet, which is a big if, but

0:10:17.440 --> 0:10:20.280
<v Speaker 1>if it does, then you want to be in on

0:10:20.320 --> 0:10:23.760
<v Speaker 1>the ground floor. Because back when smartphones took off and

0:10:23.840 --> 0:10:27.400
<v Speaker 1>people began to access the Internet more and more using

0:10:27.480 --> 0:10:31.880
<v Speaker 1>smartphones than they were on laptops and desktops, that really

0:10:31.920 --> 0:10:34.920
<v Speaker 1>shook things up because suddenly all these companies realized they

0:10:34.960 --> 0:10:39.320
<v Speaker 1>needed to cater more toward smartphone users than desktop users.

0:10:39.920 --> 0:10:42.160
<v Speaker 1>And this is where we started to see an explosion

0:10:42.240 --> 0:10:45.079
<v Speaker 1>and app development, because everybody had to have their own app,

0:10:45.760 --> 0:10:48.880
<v Speaker 1>even if it didn't make sense. Everyone had to to

0:10:49.640 --> 0:10:55.840
<v Speaker 1>uh to create websites that were mobile friendly because otherwise

0:10:55.880 --> 0:10:58.760
<v Speaker 1>it was a pain in the butt to navigate these

0:10:58.800 --> 0:11:01.680
<v Speaker 1>websites on your smartphone. So a lot of web based

0:11:01.720 --> 0:11:04.800
<v Speaker 1>companies had not anticipated this change, and it meant that

0:11:04.840 --> 0:11:07.000
<v Speaker 1>they were left playing catch up when it happened. So

0:11:07.040 --> 0:11:11.200
<v Speaker 1>I do understand the desire to not let that happen

0:11:11.240 --> 0:11:15.280
<v Speaker 1>again and instead to be a leader in the metaverse

0:11:15.320 --> 0:11:18.960
<v Speaker 1>space rather than too you know, hold back and then

0:11:19.000 --> 0:11:20.880
<v Speaker 1>find out that you're left behind. You have to try

0:11:20.920 --> 0:11:25.400
<v Speaker 1>and regain relevancy later on. The only problem is, I'm

0:11:25.440 --> 0:11:29.400
<v Speaker 1>not really sure that the metaverse is actually the future

0:11:29.600 --> 0:11:34.400
<v Speaker 1>of online That being said, I could just be shortsighted

0:11:34.640 --> 0:11:37.920
<v Speaker 1>and that you know, I'm the one who's totally in

0:11:37.960 --> 0:11:40.600
<v Speaker 1>the wrong here. It's it's fully possible. In fact, it's

0:11:40.720 --> 0:11:44.440
<v Speaker 1>lightly that that's the case. I just it's hard for

0:11:44.480 --> 0:11:47.920
<v Speaker 1>me to see it anyway. Another bit of news that

0:11:48.000 --> 0:11:52.119
<v Speaker 1>shed some light on Zuckerberg's hard push for the metaverse

0:11:52.679 --> 0:11:56.439
<v Speaker 1>was that, for the first time in its eighteen years

0:11:56.679 --> 0:12:02.520
<v Speaker 1>as a platform, Facebook posted a loss of active users

0:12:02.679 --> 0:12:05.560
<v Speaker 1>quartered a quarter. At the end of one the number

0:12:05.600 --> 0:12:08.720
<v Speaker 1>of active users on Facebook was down by about half

0:12:08.760 --> 0:12:12.080
<v Speaker 1>a million people, a lot of them in places like

0:12:12.160 --> 0:12:17.240
<v Speaker 1>Africa and India. Now, keep in mind, Facebook still had

0:12:17.280 --> 0:12:21.440
<v Speaker 1>more than one point nine billion active users, but there

0:12:21.520 --> 0:12:25.920
<v Speaker 1>was a concern that this drop might indicate the beginning

0:12:25.920 --> 0:12:30.960
<v Speaker 1>of a slide for Facebook. And I I'm sure several

0:12:31.040 --> 0:12:32.720
<v Speaker 1>of you out there are saying the same thing I

0:12:32.720 --> 0:12:35.320
<v Speaker 1>said when I first read this, is that one point

0:12:35.360 --> 0:12:38.280
<v Speaker 1>of data is not a trend. Yes, you know, it's

0:12:38.320 --> 0:12:42.240
<v Speaker 1>not good to have lost a half million users over

0:12:42.320 --> 0:12:46.040
<v Speaker 1>the course of a quarter, but you can't be certain

0:12:46.120 --> 0:12:49.880
<v Speaker 1>that this is the start of something from one point

0:12:49.880 --> 0:12:53.839
<v Speaker 1>of data. However, that doesn't stop investors from doing just that,

0:12:54.880 --> 0:12:59.240
<v Speaker 1>So it's also no secret. In fact, it's a it's

0:12:59.320 --> 0:13:03.720
<v Speaker 1>it's a Joe, it's a meme that Facebook's demographic is

0:13:03.800 --> 0:13:06.760
<v Speaker 1>aging that the company is having a real hard time

0:13:07.200 --> 0:13:12.320
<v Speaker 1>attracting younger people to its platforms, particularly Facebook, because who

0:13:12.360 --> 0:13:15.880
<v Speaker 1>the heck wants to join a social network when they're

0:13:15.880 --> 0:13:19.080
<v Speaker 1>a kid that their parents are already on or maybe

0:13:19.200 --> 0:13:23.040
<v Speaker 1>even their grandparents are on it. That's not really cool

0:13:23.080 --> 0:13:25.640
<v Speaker 1>if you're a kid, right, you don't want to be

0:13:25.800 --> 0:13:30.120
<v Speaker 1>where all the old people are. Meta needed to get

0:13:30.640 --> 0:13:35.440
<v Speaker 1>young blood hooked on its platforms, which is one of

0:13:35.480 --> 0:13:38.440
<v Speaker 1>the reasons I think that Instagram really started to launch

0:13:38.520 --> 0:13:44.080
<v Speaker 1>features that appeared to mimic what TikTok was doing, so

0:13:44.640 --> 0:13:47.920
<v Speaker 1>you could see the metaverse as another way to try

0:13:47.960 --> 0:13:51.840
<v Speaker 1>and scoop up the next generation of users. So it

0:13:51.920 --> 0:13:55.080
<v Speaker 1>might be a hard sell to get the younger folks

0:13:55.080 --> 0:13:57.960
<v Speaker 1>of today on Facebook. That's gonna be hard to do

0:13:58.040 --> 0:14:02.080
<v Speaker 1>because Facebook is just not cool. Instagram might be a

0:14:02.160 --> 0:14:05.760
<v Speaker 1>little more successful, but it looks like it's following the

0:14:05.800 --> 0:14:10.160
<v Speaker 1>same trends as Facebook. At a one point, Meta was

0:14:10.200 --> 0:14:14.839
<v Speaker 1>developing and Instagram specifically for younger users, but in the

0:14:14.840 --> 0:14:19.560
<v Speaker 1>wake of those whistleblower events and at the end of

0:14:19.600 --> 0:14:22.320
<v Speaker 1>the company had to backtrack on that because they have

0:14:22.440 --> 0:14:25.400
<v Speaker 1>a pretty terrible record when it comes to things like

0:14:25.800 --> 0:14:30.560
<v Speaker 1>content moderation and user privacy and safety, and when it

0:14:30.600 --> 0:14:35.280
<v Speaker 1>comes to kids, people take that stuff seriously. So Meta's

0:14:35.440 --> 0:14:40.400
<v Speaker 1>plan to try and tap into that young customer market

0:14:41.240 --> 0:14:45.040
<v Speaker 1>was waylaid quite a bit, and it was through all

0:14:45.120 --> 0:14:48.520
<v Speaker 1>fault of its own. So you have to then go

0:14:48.600 --> 0:14:51.360
<v Speaker 1>out there and invent the next big thing to get

0:14:51.360 --> 0:14:54.400
<v Speaker 1>ahead of it, right, Like the ship has already sailed

0:14:54.720 --> 0:14:58.800
<v Speaker 1>on TikTok unless TikTok gets banned in the United States,

0:14:58.800 --> 0:15:03.280
<v Speaker 1>which will talk talk about in another episode. But unless

0:15:03.280 --> 0:15:07.960
<v Speaker 1>that happens, then the only course open to Meta is

0:15:08.000 --> 0:15:11.320
<v Speaker 1>to invent the next big thing. So the metaverse might

0:15:11.320 --> 0:15:15.480
<v Speaker 1>well be Mark Zuckerberg's Hail Mary pass to keep his

0:15:15.560 --> 0:15:19.000
<v Speaker 1>company relevant over the long run. All right, We've got

0:15:19.040 --> 0:15:21.600
<v Speaker 1>a lot more to say about Meta in two, but

0:15:21.640 --> 0:15:23.920
<v Speaker 1>before we get to that, let's take a quick break.

0:15:34.360 --> 0:15:38.400
<v Speaker 1>We're back. So while Zuckerberg is trying to create this metaverse.

0:15:38.440 --> 0:15:42.080
<v Speaker 1>That dedication is costing a lot of money, and the

0:15:42.080 --> 0:15:45.240
<v Speaker 1>company also has showed its hand when it updated its

0:15:45.240 --> 0:15:49.480
<v Speaker 1>revenue projections for the first quarter of twenty two. Wall

0:15:49.560 --> 0:15:53.920
<v Speaker 1>Street had previously predicted revenue of around thirty billion dollars

0:15:54.200 --> 0:15:58.880
<v Speaker 1>for Q one two of of Meta, but Meta's projections

0:15:58.880 --> 0:16:01.400
<v Speaker 1>fell short. It was more like twenty seven to twenty

0:16:01.520 --> 0:16:05.960
<v Speaker 1>nine billion. So this was also a message sent to

0:16:05.960 --> 0:16:08.640
<v Speaker 1>investors of things are not going to be quite as

0:16:09.240 --> 0:16:14.040
<v Speaker 1>positive as you might have previously thought. The decrease in profits,

0:16:14.120 --> 0:16:17.040
<v Speaker 1>the increase in expenditures, the loss of half a million

0:16:17.120 --> 0:16:21.520
<v Speaker 1>Facebook users collectively, all this news gave investors bad mojo,

0:16:21.920 --> 0:16:25.200
<v Speaker 1>and in aftermarket trading in the wake of this earnings call,

0:16:25.600 --> 0:16:29.000
<v Speaker 1>Meta's stock prices dropped from around three twenty three dollars

0:16:29.000 --> 0:16:32.160
<v Speaker 1>a share to two hundred fifty two dollars a share.

0:16:33.120 --> 0:16:36.920
<v Speaker 1>That's a huge drop and things would not really improve

0:16:37.040 --> 0:16:40.200
<v Speaker 1>over the course of the year. As I record this episode,

0:16:40.240 --> 0:16:43.600
<v Speaker 1>Meta stock is at around a hundred seventeen dollars a year.

0:16:43.680 --> 0:16:46.040
<v Speaker 1>In fact, it dropped below a hundred seventeen at one

0:16:46.040 --> 0:16:49.400
<v Speaker 1>point while I was writing this. So yeah, if you

0:16:49.440 --> 0:16:51.960
<v Speaker 1>started off in the three thirties and now you're down

0:16:51.960 --> 0:16:55.040
<v Speaker 1>to one seventeen. Things have not gone well, but it

0:16:55.120 --> 0:16:58.520
<v Speaker 1>has been a more gradual decline through two. We saw

0:16:58.520 --> 0:17:01.440
<v Speaker 1>that sharp drop in February after the Q one earnings

0:17:01.440 --> 0:17:05.040
<v Speaker 1>call or Q four nings called excuse me. But since

0:17:05.080 --> 0:17:08.520
<v Speaker 1>then it's been more of a gradual decline. And there

0:17:08.640 --> 0:17:12.119
<v Speaker 1>was one point in November where the stock price actually

0:17:12.119 --> 0:17:16.440
<v Speaker 1>dipped below ninety dollars. So it's not as bad as

0:17:16.480 --> 0:17:20.560
<v Speaker 1>it was back in November, which I guess is saying something. Now,

0:17:20.600 --> 0:17:24.000
<v Speaker 1>one thing that Meta could not have predicted. You cannot

0:17:24.040 --> 0:17:26.639
<v Speaker 1>blame the company for this, but it is something that

0:17:26.760 --> 0:17:30.200
<v Speaker 1>very much has had an impact on the company. Happened

0:17:30.800 --> 0:17:36.640
<v Speaker 1>in late February two. That's when Russia invaded Ukraine. Now

0:17:36.680 --> 0:17:40.720
<v Speaker 1>I'm sure that I'll at least mention this war in

0:17:40.920 --> 0:17:43.560
<v Speaker 1>other episodes in this series as we look back at

0:17:43.560 --> 0:17:49.000
<v Speaker 1>the tech news of two. Now, in March two, Russia's

0:17:49.119 --> 0:17:54.160
<v Speaker 1>federal regulator Roscom Natzer, which I'm sure I mispronouncing, shut

0:17:54.200 --> 0:17:58.640
<v Speaker 1>down access to Facebook within Russia. So this was part

0:17:58.680 --> 0:18:02.520
<v Speaker 1>of Russia, or at least the government of Russia, attempting

0:18:02.560 --> 0:18:06.480
<v Speaker 1>to control the narrative with regards to the war in Ukraine,

0:18:06.480 --> 0:18:09.400
<v Speaker 1>which the Russian government was insisting was just a quote

0:18:09.480 --> 0:18:14.560
<v Speaker 1>unquote special military operation at the time. They would then

0:18:14.600 --> 0:18:19.720
<v Speaker 1>go on to subsequently block Instagram in Russia, which was

0:18:19.880 --> 0:18:24.560
<v Speaker 1>yet another blow to Meta. Russian representatives called Facebook and

0:18:24.640 --> 0:18:31.040
<v Speaker 1>Instagram extremist, which the company appealed in June of two.

0:18:32.000 --> 0:18:35.720
<v Speaker 1>It lost that appeal. That is not really a surprise

0:18:35.800 --> 0:18:40.040
<v Speaker 1>because the Russian court system typically sides with government prosecutors

0:18:40.080 --> 0:18:43.840
<v Speaker 1>in court cases. Big shock there, and Meta missed a

0:18:43.880 --> 0:18:48.119
<v Speaker 1>subsequent deadline in November to appeal the ban a second time.

0:18:49.000 --> 0:18:52.160
<v Speaker 1>As a little side note, Russian reps said that Russians

0:18:52.160 --> 0:18:55.800
<v Speaker 1>who accessed the platforms by relying on tools like virtual

0:18:55.840 --> 0:19:00.480
<v Speaker 1>private networks or VPNs would not be punished for doing that. However,

0:19:01.000 --> 0:19:04.840
<v Speaker 1>Russia had also already restricted the use of several popular

0:19:05.000 --> 0:19:11.000
<v Speaker 1>VPNs within the country, and in two even Kaspersky, which

0:19:11.080 --> 0:19:14.880
<v Speaker 1>itself is a Russian company, announced that it was going

0:19:14.920 --> 0:19:18.440
<v Speaker 1>to end its VPN service within Russia. It would honor

0:19:18.480 --> 0:19:22.800
<v Speaker 1>any existing subscriptions until they expire or until the end

0:19:22.840 --> 0:19:26.879
<v Speaker 1>of three So yeah, you know, Russia's really cracking down

0:19:27.359 --> 0:19:33.480
<v Speaker 1>on people having a way of accessing or expressing information

0:19:33.560 --> 0:19:42.800
<v Speaker 1>that might contradict the government narrative around Russia's invasion of Ukraine. Anyway,

0:19:43.000 --> 0:19:46.800
<v Speaker 1>the laws of the Russian market obviously would impact Meta's revenue,

0:19:46.960 --> 0:19:49.600
<v Speaker 1>and of course that wasn't the only aspect of Russia's

0:19:49.640 --> 0:19:53.120
<v Speaker 1>war with Ukraine that would have an impact on the company.

0:19:53.200 --> 0:19:55.639
<v Speaker 1>As you might suspect, Facebook would have to deal with

0:19:55.760 --> 0:20:00.280
<v Speaker 1>various misinformation campaigns aimed at spreading false news about the

0:20:00.359 --> 0:20:05.280
<v Speaker 1>ongoing war. In September of two, Meta announced it had

0:20:05.280 --> 0:20:09.680
<v Speaker 1>shut down two networks of fake accounts designed to spread misinformation.

0:20:10.119 --> 0:20:12.800
<v Speaker 1>One of them, the smaller of the two, originated in

0:20:12.960 --> 0:20:17.359
<v Speaker 1>China and the other in Russia. The Chinese network, like

0:20:17.359 --> 0:20:20.639
<v Speaker 1>I said, was relatively small and it was mostly aimed

0:20:20.680 --> 0:20:25.920
<v Speaker 1>at influencing mid term elections, which had really no measurable impact.

0:20:25.960 --> 0:20:29.920
<v Speaker 1>I think the Russian campaign was far larger, and Meta

0:20:30.000 --> 0:20:32.159
<v Speaker 1>said that the campaign had spent more than a hundred

0:20:32.200 --> 0:20:36.880
<v Speaker 1>thousand bucks on ads both on Facebook and on Instagram

0:20:36.920 --> 0:20:40.080
<v Speaker 1>in an effort to push pro Kremlin stories regarding the

0:20:40.080 --> 0:20:44.840
<v Speaker 1>war in Ukraine. So they shut those down. So again,

0:20:45.119 --> 0:20:48.480
<v Speaker 1>that war continues to have an impact on Meta, as

0:20:48.480 --> 0:20:53.959
<v Speaker 1>well as numerous other tech companies. Now, moving on with

0:20:54.080 --> 0:20:58.520
<v Speaker 1>Meta's very bad year. It's earnings call in Q one

0:20:59.119 --> 0:21:03.600
<v Speaker 1>met the adjusted projections Meta had made because the company

0:21:03.640 --> 0:21:06.760
<v Speaker 1>brought in twenty seven point nine billion dollars in revenue,

0:21:07.200 --> 0:21:09.639
<v Speaker 1>so it sort of hit the middle of the range

0:21:09.680 --> 0:21:13.119
<v Speaker 1>it had predicted. It said twenty nine it got twenty

0:21:13.119 --> 0:21:17.320
<v Speaker 1>seven point nine. Ad revenues were slightly down, but the

0:21:17.359 --> 0:21:20.280
<v Speaker 1>company did say that more users had joined across all

0:21:20.320 --> 0:21:24.040
<v Speaker 1>platforms owned by the company, so it was not showing

0:21:24.119 --> 0:21:28.240
<v Speaker 1>a continued loss of Facebook users, so again there was

0:21:28.240 --> 0:21:34.439
<v Speaker 1>no trend there. However, in July, the company reported a

0:21:34.560 --> 0:21:37.840
<v Speaker 1>decline in revenue. It was just a one percent drop

0:21:38.280 --> 0:21:41.440
<v Speaker 1>year over year of a decline in revenue, but that

0:21:41.480 --> 0:21:45.240
<v Speaker 1>was the first time Meta had ever posted a drop

0:21:45.359 --> 0:21:49.080
<v Speaker 1>in revenue since it had become a publicly traded company.

0:21:49.560 --> 0:21:53.760
<v Speaker 1>Profits were down significantly more than one percent. It was

0:21:53.880 --> 0:21:57.560
<v Speaker 1>backed down by thirty six percent year over year. But again,

0:21:57.600 --> 0:22:01.639
<v Speaker 1>this is understandable when you start thinking about the ongoing

0:22:01.760 --> 0:22:06.119
<v Speaker 1>huge expense of trying to make the metaverse happen, which is,

0:22:06.359 --> 0:22:09.240
<v Speaker 1>you know, kind of giving me mean girls vibes. Stop

0:22:09.280 --> 0:22:12.359
<v Speaker 1>trying to make the metaverse happen. It's not going to happen.

0:22:13.440 --> 0:22:15.920
<v Speaker 1>Note I do not actually know if the metaverse will

0:22:15.960 --> 0:22:19.120
<v Speaker 1>in fact not happen. It probably will, and I'll probably

0:22:19.160 --> 0:22:23.280
<v Speaker 1>be salty about it. Now. By this point in the year,

0:22:24.200 --> 0:22:28.080
<v Speaker 1>the world in general was gearing up for economic uncertainty

0:22:28.200 --> 0:22:32.080
<v Speaker 1>like that. There had been talk about this since the spring, right.

0:22:32.200 --> 0:22:35.840
<v Speaker 1>There have been various people in finance and business who

0:22:35.840 --> 0:22:40.879
<v Speaker 1>were starting to recognize troubling signs ahead. And whether you

0:22:40.920 --> 0:22:42.879
<v Speaker 1>wanted to call it a recession or not is up

0:22:42.920 --> 0:22:45.359
<v Speaker 1>to you. At this point, I don't even understand what

0:22:45.480 --> 0:22:49.520
<v Speaker 1>the qualifications are to call something a recession. But by

0:22:49.560 --> 0:22:52.240
<v Speaker 1>the middle of spring and then into the summer, it

0:22:52.320 --> 0:22:55.040
<v Speaker 1>was more and more obvious that economic belts were going

0:22:55.080 --> 0:22:57.280
<v Speaker 1>to have to start tightening, and it would be no

0:22:57.440 --> 0:23:01.719
<v Speaker 1>different for tech companies in general and Meta in particular.

0:23:02.960 --> 0:23:06.440
<v Speaker 1>In the summer, The Verge published a piece that cited

0:23:06.520 --> 0:23:11.760
<v Speaker 1>a recording of Mark Zuckerberg saying, quote, realistically, there are

0:23:11.800 --> 0:23:14.800
<v Speaker 1>probably a bunch of people at the company who shouldn't

0:23:14.960 --> 0:23:20.560
<v Speaker 1>be here end quote, suggesting that maybe Meta was overstaffed,

0:23:20.600 --> 0:23:23.240
<v Speaker 1>that they had more employees than they had work to do,

0:23:23.640 --> 0:23:27.080
<v Speaker 1>and thus we're being inefficient. Around this time, we were

0:23:27.080 --> 0:23:31.000
<v Speaker 1>starting to hear the about tech companies at least easing

0:23:31.040 --> 0:23:34.439
<v Speaker 1>off the gas pedal. When it comes to staffing. It

0:23:34.440 --> 0:23:37.359
<v Speaker 1>wouldn't be much longer before we started hearing about hiring

0:23:37.480 --> 0:23:41.879
<v Speaker 1>freezes at Meta and at other companies. We started hearing

0:23:41.920 --> 0:23:46.760
<v Speaker 1>about Meta in particular, but other companies to increasing employee

0:23:46.800 --> 0:23:49.440
<v Speaker 1>standards in an effort to kind of downsize and only

0:23:49.560 --> 0:23:53.119
<v Speaker 1>keep the best workers. And then eventually we started hearing

0:23:53.119 --> 0:23:56.560
<v Speaker 1>about layoffs. Now, again, this is not a problem that

0:23:56.640 --> 0:24:00.760
<v Speaker 1>was unique to Meta in two. A lot of companies

0:24:01.040 --> 0:24:04.280
<v Speaker 1>in the tech space and outside of it we're going

0:24:04.600 --> 0:24:08.880
<v Speaker 1>through similar stages. But Meta, being a huge company, had

0:24:09.000 --> 0:24:12.080
<v Speaker 1>a lot of folks on the payroll, and in November,

0:24:13.440 --> 0:24:18.119
<v Speaker 1>Zuckerberg laid out his plan to reduce headcount by which

0:24:18.160 --> 0:24:22.919
<v Speaker 1>translates to more than eleven thousand employees. That is a

0:24:23.000 --> 0:24:27.320
<v Speaker 1>lot of people. Now, one person who left Meta did

0:24:27.359 --> 0:24:30.560
<v Speaker 1>so back in June, and in this case, it wasn't

0:24:30.560 --> 0:24:33.880
<v Speaker 1>that she was laid off, she chose to resign. That

0:24:33.960 --> 0:24:39.600
<v Speaker 1>person was Cheryl Sandberg, the former chief operating Officer or CEOO.

0:24:39.920 --> 0:24:45.280
<v Speaker 1>She had worked at Meta slash Facebook for fourteen years.

0:24:45.320 --> 0:24:50.480
<v Speaker 1>She was instrumental in how the company grew and developed

0:24:50.560 --> 0:24:53.040
<v Speaker 1>over those fourteen years. But according to the rumor mill.

0:24:53.960 --> 0:24:56.280
<v Speaker 1>Things had been taking kind of a bad turn for

0:24:56.400 --> 0:24:58.840
<v Speaker 1>Sandberg over the last couple of years. There were stories

0:24:58.880 --> 0:25:02.760
<v Speaker 1>that she and Mark Zuckerberg were increasingly at odds over

0:25:02.840 --> 0:25:06.720
<v Speaker 1>company strategy and that the teams that she was managing

0:25:07.640 --> 0:25:11.439
<v Speaker 1>we're being shifted around or reduced in size, so she

0:25:11.600 --> 0:25:13.560
<v Speaker 1>was given less and less to do. It kind of

0:25:13.600 --> 0:25:17.560
<v Speaker 1>reminds me actually of what happened to Steve Jobs in

0:25:17.600 --> 0:25:21.760
<v Speaker 1>the eighties when they brought in a new CEO. Steve

0:25:21.840 --> 0:25:25.080
<v Speaker 1>Jobs was kind of moved off to the side of Apple,

0:25:25.600 --> 0:25:29.080
<v Speaker 1>and depending upon which version of the story you hear,

0:25:29.680 --> 0:25:34.359
<v Speaker 1>he either left in protest or was effectively fired. But

0:25:34.440 --> 0:25:38.800
<v Speaker 1>either way, he had already been given the message loud

0:25:38.840 --> 0:25:40.919
<v Speaker 1>and clear that the company didn't want him or the

0:25:40.920 --> 0:25:43.960
<v Speaker 1>new leadership of the company did not want him. Now.

0:25:44.000 --> 0:25:48.280
<v Speaker 1>Sandbird's reputation, as I said, was tightly tied to Facebook's

0:25:48.440 --> 0:25:52.240
<v Speaker 1>enormous growth over the last fourteen years. Like this is

0:25:52.280 --> 0:25:55.240
<v Speaker 1>a company that at at certain points is boasted at

0:25:55.280 --> 0:25:59.560
<v Speaker 1>having over two billion users for just one of its platforms,

0:25:59.760 --> 0:26:03.520
<v Speaker 1>that being Facebook. Her focus on ad revenue, likewise, had

0:26:03.560 --> 0:26:07.160
<v Speaker 1>become a core Facebook feature. But this focus on growth

0:26:07.320 --> 0:26:09.560
<v Speaker 1>was kind of a double edged sword. You know, some

0:26:09.600 --> 0:26:12.600
<v Speaker 1>people saw it as a huge positive because for a

0:26:12.720 --> 0:26:15.720
<v Speaker 1>long time it was netting investors lots and lots of

0:26:15.760 --> 0:26:19.520
<v Speaker 1>returns on their investment, at least until things started to

0:26:19.560 --> 0:26:24.520
<v Speaker 1>turn against the company. But others saw her as valuing

0:26:24.600 --> 0:26:28.560
<v Speaker 1>growth over everything else and that this in turn would

0:26:28.560 --> 0:26:31.320
<v Speaker 1>set up Meta slash Facebook for some of the big

0:26:31.359 --> 0:26:35.639
<v Speaker 1>problems that it faces today regarding issues like content moderation

0:26:36.200 --> 0:26:42.080
<v Speaker 1>and you know, regulatory agencies butting in on Meta's operations.

0:26:42.160 --> 0:26:46.040
<v Speaker 1>So it goes both ways, and Sandberg was leaving the

0:26:46.080 --> 0:26:48.560
<v Speaker 1>company just as the business world was really starting to

0:26:48.600 --> 0:26:51.600
<v Speaker 1>get a bit concerned about where things were headed economically.

0:26:52.480 --> 0:26:55.480
<v Speaker 1>One thing that anyone in the ad business can tell

0:26:55.560 --> 0:26:59.880
<v Speaker 1>you is that when things start getting tight, marketing budgets

0:27:00.440 --> 0:27:04.280
<v Speaker 1>frequently are one of the earliest ones to get scaled back,

0:27:04.920 --> 0:27:08.960
<v Speaker 1>and they typically get smaller until things improve. And for

0:27:09.000 --> 0:27:11.800
<v Speaker 1>a company like Meta, ad revenues are the chief source

0:27:11.840 --> 0:27:15.320
<v Speaker 1>of income. So the company was already struggling because of

0:27:15.359 --> 0:27:18.480
<v Speaker 1>the blow that was dealt by Apple. It was having

0:27:18.480 --> 0:27:22.480
<v Speaker 1>the issues because of these increased expenditures in developing the metaverse,

0:27:23.000 --> 0:27:27.080
<v Speaker 1>and now it was looking at the potential of advertising

0:27:27.080 --> 0:27:33.480
<v Speaker 1>companies decreasing their marketing budgets, which means fewer customers for Facebook. Remember,

0:27:33.680 --> 0:27:38.400
<v Speaker 1>like Facebook and Instagram, we aren't the customers, We're the product.

0:27:38.960 --> 0:27:43.359
<v Speaker 1>The customers are advertisers, and what they're buying is access

0:27:43.600 --> 0:27:48.920
<v Speaker 1>to us. So that's when I talked about Facebook having

0:27:48.960 --> 0:27:52.040
<v Speaker 1>fewer customers, it's because all these companies are cutting back

0:27:52.040 --> 0:27:56.480
<v Speaker 1>on their advertising budgets. Meanwhile, Meta was also facing a

0:27:56.560 --> 0:28:00.960
<v Speaker 1>lawsuit from the US Federal Trade Commission, or FTC, accusing

0:28:00.960 --> 0:28:04.959
<v Speaker 1>the company of practicing a buy or barry approach to competition,

0:28:05.359 --> 0:28:08.800
<v Speaker 1>which means that they were saying Meta's approach to competition

0:28:08.880 --> 0:28:13.120
<v Speaker 1>is to either buy up a rising competitor before it's

0:28:13.119 --> 0:28:17.760
<v Speaker 1>a real threat, or attempting to squish a competitor out

0:28:17.760 --> 0:28:22.320
<v Speaker 1>of existence, maybe by mimicking the competitor's own products. And

0:28:22.359 --> 0:28:25.639
<v Speaker 1>I think that's pretty darn fair to say that Meta

0:28:25.680 --> 0:28:29.480
<v Speaker 1>has been doing that for like all of its existence,

0:28:29.480 --> 0:28:32.960
<v Speaker 1>pretty much. The FTC would also get involved in an

0:28:33.000 --> 0:28:36.200
<v Speaker 1>effort to try and block Meta from acquiring a VR

0:28:36.320 --> 0:28:40.000
<v Speaker 1>company called Within Unlimited Incorporated. I talked about a little

0:28:40.000 --> 0:28:43.240
<v Speaker 1>bit on Monday, uh That company makes a VR fitness

0:28:43.240 --> 0:28:47.520
<v Speaker 1>app called Supernatural. That particular story is still unfolding as

0:28:47.560 --> 0:28:52.120
<v Speaker 1>we end out two. So uh, still no word yet

0:28:52.200 --> 0:28:55.840
<v Speaker 1>on whether or not the FTC's lawsuit to block that

0:28:55.880 --> 0:29:01.040
<v Speaker 1>acquisition will actually be successful. Uh. The FTC has refined

0:29:01.440 --> 0:29:05.400
<v Speaker 1>its lawsuit to make it a little more specific, but yeah,

0:29:05.520 --> 0:29:09.880
<v Speaker 1>we still haven't got to the end of that story yet. Okay,

0:29:09.880 --> 0:29:12.680
<v Speaker 1>but let's talk about VR for a little bit. With

0:29:12.720 --> 0:29:17.000
<v Speaker 1>regard to meta so VR or virtual reality, it's been

0:29:17.040 --> 0:29:20.920
<v Speaker 1>a developing technology since the late nineteen eighties, at least

0:29:20.960 --> 0:29:23.400
<v Speaker 1>at least as far as the general public has been

0:29:23.440 --> 0:29:26.520
<v Speaker 1>aware of it. There was a brief hype cycle around

0:29:26.600 --> 0:29:30.480
<v Speaker 1>VR in the nineties, but that deflated pretty rapidly once

0:29:30.480 --> 0:29:33.320
<v Speaker 1>people saw the limitations of the technology at that time.

0:29:34.200 --> 0:29:37.320
<v Speaker 1>So back then, your typical VR headset was massive, and

0:29:37.360 --> 0:29:40.440
<v Speaker 1>it was heavy, and it had to be suspended from

0:29:40.480 --> 0:29:43.680
<v Speaker 1>like a frame by cables in order to support the

0:29:43.680 --> 0:29:45.320
<v Speaker 1>weight because it would be too heavy for someone to

0:29:45.400 --> 0:29:48.520
<v Speaker 1>just wear for any length of time. Graphics were really

0:29:48.520 --> 0:29:51.080
<v Speaker 1>primitive because we just didn't have the processing power to

0:29:51.120 --> 0:29:55.360
<v Speaker 1>handle something more sophisticated, and folks got disenchanted with what

0:29:55.600 --> 0:30:00.760
<v Speaker 1>VR was compared to what it was promised to be. Thus,

0:30:00.800 --> 0:30:03.720
<v Speaker 1>interest faded in VR in the nineties, and as a result,

0:30:04.080 --> 0:30:06.640
<v Speaker 1>the people who had been working on the technology to

0:30:06.760 --> 0:30:09.960
<v Speaker 1>turn VR into our r by what which I mean,

0:30:10.040 --> 0:30:14.400
<v Speaker 1>to make VR a real reality found themselves either with

0:30:14.560 --> 0:30:18.160
<v Speaker 1>reduced budgets or completely out of a job. And it

0:30:18.200 --> 0:30:22.440
<v Speaker 1>took years before folks in general were ready to entertain

0:30:22.560 --> 0:30:27.960
<v Speaker 1>the idea of VR. Again. Development didn't stop, but it

0:30:28.000 --> 0:30:32.360
<v Speaker 1>was severely hampered. Then you get eventually to the arrival

0:30:32.480 --> 0:30:36.440
<v Speaker 1>of the Oculus VR headset, and things began to change. Uh.

0:30:36.640 --> 0:30:41.680
<v Speaker 1>The Oculus was relatively lightweight compared to earlier VR headsets.

0:30:42.000 --> 0:30:45.760
<v Speaker 1>Processing capabilities were much better because you could pair the

0:30:45.800 --> 0:30:50.800
<v Speaker 1>Oculus with a significantly powerful computer and thus take advantage

0:30:50.800 --> 0:30:54.080
<v Speaker 1>of that computer's abilities, and the headset would just act

0:30:54.080 --> 0:30:58.200
<v Speaker 1>as kind of an interactive display um. And then it

0:30:58.280 --> 0:31:01.160
<v Speaker 1>looked like VR might actually stand chance of catching on

0:31:01.240 --> 0:31:04.800
<v Speaker 1>at least a little bit. Meta, which at the time

0:31:04.880 --> 0:31:09.760
<v Speaker 1>was just Facebook, purchased Oculus in two thousand fourteen. Uh,

0:31:09.920 --> 0:31:12.760
<v Speaker 1>that story is complicated in its own right. It doesn't

0:31:12.800 --> 0:31:15.200
<v Speaker 1>really matter for our episode here, so we're gonna skip

0:31:15.240 --> 0:31:19.320
<v Speaker 1>ahead of bit. In October twenty twenty, Meta would release

0:31:19.360 --> 0:31:23.240
<v Speaker 1>a pair of headsets called the Oculus Quest two as

0:31:23.280 --> 0:31:25.240
<v Speaker 1>you might guess this was a follow up to an

0:31:25.240 --> 0:31:31.000
<v Speaker 1>earlier Oculus quest. When Facebook rebranded into Meta In the

0:31:31.080 --> 0:31:33.880
<v Speaker 1>Quest To also got a rebrand, it dropped the word

0:31:33.920 --> 0:31:39.160
<v Speaker 1>Oculus entirely. Now it's the Meta Quest too. Well. When

0:31:39.160 --> 0:31:42.960
<v Speaker 1>the company launched those headsets back in there was a

0:31:43.000 --> 0:31:46.080
<v Speaker 1>sixty four gigabyte version which sold for two hundred nine

0:31:46.120 --> 0:31:49.160
<v Speaker 1>dollars and a two hundred fifty six gigabyte version for

0:31:49.240 --> 0:31:54.360
<v Speaker 1>three dollars. And on Facebook phased out the sixty four

0:31:54.400 --> 0:31:57.560
<v Speaker 1>gigabyte model, replaced it with a hundred twenty eight gigabyte model,

0:31:57.880 --> 0:32:02.400
<v Speaker 1>but kept the price point at to Now skip ahead

0:32:02.400 --> 0:32:05.800
<v Speaker 1>again to this year two. Over the summer, mark Zuckerberg

0:32:05.800 --> 0:32:08.920
<v Speaker 1>announced that the company was going to increase the price

0:32:09.440 --> 0:32:13.360
<v Speaker 1>of the two Oculus two models by one dollars each.

0:32:14.000 --> 0:32:18.840
<v Speaker 1>Nothing else changed, so the headsets didn't get more features,

0:32:19.120 --> 0:32:23.120
<v Speaker 1>they didn't become more powerful, they didn't introduce models with

0:32:23.640 --> 0:32:28.400
<v Speaker 1>more storage, They did not provide more immersive experiences. Someone

0:32:28.440 --> 0:32:32.760
<v Speaker 1>who bought a base Oculus well in this case Meta

0:32:33.080 --> 0:32:37.400
<v Speaker 1>Quest Too, at the end of July would pay to it.

0:32:37.760 --> 0:32:40.280
<v Speaker 1>Someone who bought one in the beginning of August would

0:32:40.280 --> 0:32:43.720
<v Speaker 1>buy it for three and there would be no difference

0:32:43.760 --> 0:32:47.880
<v Speaker 1>between the two headsets besides that price tag. Uh And

0:32:47.920 --> 0:32:49.800
<v Speaker 1>obviously if you were to buy a two D fifty

0:32:49.840 --> 0:32:52.080
<v Speaker 1>six gig by version then it would set you back four.

0:32:53.800 --> 0:32:56.840
<v Speaker 1>Zuckerberg tweeted that this was done quote in order to

0:32:56.880 --> 0:33:00.520
<v Speaker 1>continue investing in moving the VR industry for for the

0:33:00.600 --> 0:33:06.160
<v Speaker 1>long term end quote. We'll talk more about that strategy

0:33:06.280 --> 0:33:19.360
<v Speaker 1>after we come back from this quick break. Okay, So

0:33:19.440 --> 0:33:24.360
<v Speaker 1>this past year, Meta increases the cost of the Meta

0:33:24.480 --> 0:33:27.880
<v Speaker 1>quest to headset. It is not often that a company

0:33:27.920 --> 0:33:31.800
<v Speaker 1>will actually boost the price of a tech product, particularly

0:33:31.800 --> 0:33:36.400
<v Speaker 1>a tech product that's debuted nearly two years earlier. And

0:33:36.560 --> 0:33:40.040
<v Speaker 1>just as a side observation, any version of the metaverse

0:33:40.120 --> 0:33:44.840
<v Speaker 1>that is going to feature VR exclusively or extensively is

0:33:44.880 --> 0:33:46.960
<v Speaker 1>also going to have to solve the problem of making

0:33:47.040 --> 0:33:51.800
<v Speaker 1>VR equipment accessible and affordable and attainable. So one of

0:33:51.840 --> 0:33:56.760
<v Speaker 1>the big advantages Facebook and Instagram and WhatsApp have is

0:33:56.800 --> 0:34:01.440
<v Speaker 1>that these are all products that are accessible on mobile devices,

0:34:01.440 --> 0:34:05.480
<v Speaker 1>and these devices aren't necessarily super expensive. Some of them are,

0:34:05.680 --> 0:34:08.080
<v Speaker 1>but some of them aren't. You don't have to get

0:34:08.080 --> 0:34:10.480
<v Speaker 1>a flagship phone model if you don't want to. But

0:34:10.560 --> 0:34:12.560
<v Speaker 1>I bet you can run Facebook on it if it's

0:34:12.560 --> 0:34:18.520
<v Speaker 1>a smartphone. So these are affordable portable devices, and most importantly,

0:34:18.560 --> 0:34:20.480
<v Speaker 1>in my opinion, you don't have to wear them on

0:34:20.520 --> 0:34:24.120
<v Speaker 1>your face if you don't want to. VR is a

0:34:24.120 --> 0:34:28.040
<v Speaker 1>tougher cell. It's harder to see the value of VR

0:34:28.200 --> 0:34:30.880
<v Speaker 1>unless you try it out for yourself, and in the

0:34:30.920 --> 0:34:33.839
<v Speaker 1>process of trying it out, you might encounter issues like

0:34:34.320 --> 0:34:37.200
<v Speaker 1>motion sickness. Some people are more prone to it than others.

0:34:37.280 --> 0:34:40.560
<v Speaker 1>I am extremely prone to It didn't used to be,

0:34:40.640 --> 0:34:44.839
<v Speaker 1>but as I get older, I fall victim to motion

0:34:44.840 --> 0:34:49.040
<v Speaker 1>sickness more and more frequently. So I think there's always

0:34:49.040 --> 0:34:52.640
<v Speaker 1>going to be a smaller market for VR, and probably

0:34:52.760 --> 0:34:57.160
<v Speaker 1>a R two at least in headset formats. It is

0:34:57.280 --> 0:35:00.960
<v Speaker 1>an expensive peripheral. It has lim it in use cases,

0:35:01.239 --> 0:35:05.279
<v Speaker 1>so making it more expensive is a tough measure. It's

0:35:05.320 --> 0:35:08.280
<v Speaker 1>a and it's it's a hard thing to tell potential customers,

0:35:08.360 --> 0:35:11.400
<v Speaker 1>right like people who might have been looking into VR,

0:35:11.640 --> 0:35:14.640
<v Speaker 1>and you tell them, oh, well, this thing now costs

0:35:14.680 --> 0:35:16.840
<v Speaker 1>a hundred dollars more than it used to, but it

0:35:16.880 --> 0:35:19.640
<v Speaker 1>doesn't do anything more than it did before we hiked

0:35:19.719 --> 0:35:24.719
<v Speaker 1>up the price. That doesn't necessarily go over well, but

0:35:24.800 --> 0:35:28.640
<v Speaker 1>we're not done yet. Meta also introduced a new VR

0:35:28.719 --> 0:35:33.160
<v Speaker 1>headset model this past year, the Quest Pro. Zuckerberg unveiled

0:35:33.160 --> 0:35:36.480
<v Speaker 1>this in October two, and this headset is meant to

0:35:36.480 --> 0:35:39.920
<v Speaker 1>show off how VR headsets could potentially be used in

0:35:40.000 --> 0:35:44.840
<v Speaker 1>settings outside of your typical VR experience and VR games.

0:35:45.520 --> 0:35:49.520
<v Speaker 1>It's meant, in part to open business owners eyes to

0:35:49.560 --> 0:35:54.240
<v Speaker 1>the potential use of VR in professional settings. This headset

0:35:54.320 --> 0:35:59.680
<v Speaker 1>costs a hefty five hundred dollars, but again, Meta has

0:35:59.719 --> 0:36:04.000
<v Speaker 1>been positioning it more as a professional tool, not something

0:36:04.000 --> 0:36:08.600
<v Speaker 1>that's meant to attract gamers and hobbyists. Now, some early

0:36:08.680 --> 0:36:12.359
<v Speaker 1>reviews of the Quest Pro, we're pretty quit critical of it,

0:36:12.560 --> 0:36:17.160
<v Speaker 1>um not really praising it so much, And in a

0:36:17.239 --> 0:36:21.080
<v Speaker 1>curious move, Mark Zuckerberg and met us seemed to kind

0:36:21.120 --> 0:36:24.760
<v Speaker 1>of acknowledge that the Quest Pro isn't, you know, really

0:36:24.880 --> 0:36:29.880
<v Speaker 1>very good yet. Instead, the messaging is more like the

0:36:30.000 --> 0:36:33.560
<v Speaker 1>Quest Pro is an early model and that something a

0:36:33.600 --> 0:36:37.799
<v Speaker 1>bit more practical will have to wait for a few

0:36:37.800 --> 0:36:41.680
<v Speaker 1>iterations down the road, like maybe the Quest four or

0:36:41.719 --> 0:36:45.000
<v Speaker 1>the Quest five, Which I mean, that's that's a weird

0:36:45.120 --> 0:36:48.120
<v Speaker 1>message to send out to potential customers, right, I mean,

0:36:48.160 --> 0:36:51.000
<v Speaker 1>it could be the truth, which you know, great for

0:36:51.040 --> 0:36:54.279
<v Speaker 1>them being transparent about it, but it's weird to tell people, hey, yeah,

0:36:54.320 --> 0:36:57.560
<v Speaker 1>this one kind of stinks, but it's putting us on

0:36:57.560 --> 0:37:00.359
<v Speaker 1>the path to where we want to be, and hey,

0:37:00.400 --> 0:37:03.920
<v Speaker 1>you want to buy one for smack a ruse? Now.

0:37:03.960 --> 0:37:08.120
<v Speaker 1>The Virgins review of the Quest Pro was fairly critical.

0:37:08.640 --> 0:37:12.600
<v Speaker 1>Addie Robertson doesn't mince words and says, quote, the problem

0:37:12.760 --> 0:37:17.160
<v Speaker 1>is the Quest Pro isn't very good. It's device seemingly

0:37:17.280 --> 0:37:22.440
<v Speaker 1>launched without plan or purpose, highlighting vrs persistent drawbacks, without

0:37:22.520 --> 0:37:25.879
<v Speaker 1>making good use of its strengths, and topped off with

0:37:25.960 --> 0:37:31.360
<v Speaker 1>some irredeemably bad software. Yikes. And y'all, if I'm honest,

0:37:32.040 --> 0:37:34.680
<v Speaker 1>it's really hard to convince me that VR has a

0:37:34.760 --> 0:37:39.520
<v Speaker 1>real place in most business settings. I can definitely see

0:37:39.560 --> 0:37:43.640
<v Speaker 1>it for some use cases. For example, if you wanted

0:37:43.680 --> 0:37:48.200
<v Speaker 1>to show off a three dimensional virtual model of a product,

0:37:48.680 --> 0:37:52.200
<v Speaker 1>VR or a R could come in really handy. If

0:37:52.239 --> 0:37:55.359
<v Speaker 1>you could make real time tweaks and changes to this

0:37:55.400 --> 0:37:58.040
<v Speaker 1>model while people are looking at it and giving you feedback,

0:37:58.600 --> 0:38:01.400
<v Speaker 1>that could be really valuable. It potentially speed up the

0:38:01.440 --> 0:38:05.399
<v Speaker 1>design process considerably. It would be even faster than three

0:38:05.520 --> 0:38:09.680
<v Speaker 1>D printing, which has revolutionized the speed of developing new

0:38:09.719 --> 0:38:13.880
<v Speaker 1>products in lots of different industries, but for any businesses

0:38:13.960 --> 0:38:18.359
<v Speaker 1>that aren't in product design, it's harder to sell the

0:38:18.400 --> 0:38:22.239
<v Speaker 1>idea of VR to me, Like, I don't really like

0:38:22.400 --> 0:38:24.520
<v Speaker 1>the idea of having to put on a VR headset

0:38:24.560 --> 0:38:27.640
<v Speaker 1>in order to attend a virtual meeting. I mean, I

0:38:27.719 --> 0:38:30.400
<v Speaker 1>don't even like having my camera or my microphone on

0:38:30.480 --> 0:38:33.839
<v Speaker 1>for most virtual meetings unless I'm presenting something or I'm

0:38:33.840 --> 0:38:38.640
<v Speaker 1>asking a question. And it's super hard to imagine VR

0:38:38.760 --> 0:38:41.719
<v Speaker 1>helping out when I don't know, when you're talking about

0:38:41.760 --> 0:38:45.319
<v Speaker 1>a spreadsheet or a power point presentation. I'm not sure

0:38:45.360 --> 0:38:48.600
<v Speaker 1>there's any added value to what you could already do

0:38:48.719 --> 0:38:53.000
<v Speaker 1>with just various virtual meeting software suites that work on

0:38:53.080 --> 0:38:59.080
<v Speaker 1>regular old computer screens. Now, I assume Meta's goal was

0:38:59.160 --> 0:39:01.680
<v Speaker 1>to start getting businesses on board with the idea of

0:39:01.680 --> 0:39:06.120
<v Speaker 1>adopting metaverse technologies and concepts. I'm not sure the company

0:39:06.120 --> 0:39:10.200
<v Speaker 1>has been successful in doing that. Perhaps it's just too

0:39:10.239 --> 0:39:14.200
<v Speaker 1>early to kind of make Meta's sales pitch for VR,

0:39:14.640 --> 0:39:18.360
<v Speaker 1>And with that comes a danger that going so hard,

0:39:18.640 --> 0:39:22.040
<v Speaker 1>so early and so publicly, that Meta could be shooting

0:39:22.040 --> 0:39:24.759
<v Speaker 1>itself in the foot, because again, We've seen it happen

0:39:24.800 --> 0:39:29.719
<v Speaker 1>in the nineties when people got unenthusiastic about VR because

0:39:29.719 --> 0:39:32.800
<v Speaker 1>they saw the limitations. If you push VR too hard

0:39:32.880 --> 0:39:36.520
<v Speaker 1>before it's capable of doing the things you wanted to do,

0:39:36.560 --> 0:39:39.440
<v Speaker 1>you run the danger of repeating that all over again.

0:39:40.239 --> 0:39:42.440
<v Speaker 1>All right, So to put a pin on where META

0:39:42.680 --> 0:39:44.839
<v Speaker 1>is so far, I figured we can look at it

0:39:44.880 --> 0:39:49.960
<v Speaker 1>this way. At one point in two Mark Zuckerberg's personal

0:39:50.000 --> 0:39:55.600
<v Speaker 1>net worth fell one hundred four billion dollars from where

0:39:55.600 --> 0:39:58.239
<v Speaker 1>he started out at the beginning of the year. He

0:39:58.280 --> 0:40:01.040
<v Speaker 1>went from being the third well beiest person in the

0:40:01.080 --> 0:40:04.600
<v Speaker 1>world to the twenty nine. But I mean he's still

0:40:04.600 --> 0:40:08.000
<v Speaker 1>made the cut, right I didn't, But yeah, that's still

0:40:08.120 --> 0:40:11.920
<v Speaker 1>that is a massive drop. Now. To be clear, since

0:40:11.960 --> 0:40:15.719
<v Speaker 1>that time, Meta has rallied a little bit, because it

0:40:15.800 --> 0:40:18.720
<v Speaker 1>was at its lowest when it dropped below ninety dollars

0:40:18.719 --> 0:40:21.080
<v Speaker 1>a share, and a lot of Zuckerberg's wealth is tied

0:40:21.160 --> 0:40:24.919
<v Speaker 1>up in shares of his company. But since then we're now,

0:40:25.040 --> 0:40:27.399
<v Speaker 1>like I said, around a hundred seventeen dollars, So it's

0:40:27.440 --> 0:40:30.000
<v Speaker 1>a little better than what it was at its lowest.

0:40:30.920 --> 0:40:33.840
<v Speaker 1>And I'm not sure where Mark Zuckerberg ranks in the

0:40:33.920 --> 0:40:38.439
<v Speaker 1>list at this point. Plus you know, we have other complications,

0:40:38.480 --> 0:40:41.600
<v Speaker 1>right because Elon Musk was the wealthiest person in the world,

0:40:42.160 --> 0:40:44.640
<v Speaker 1>but his values kind of taken a nose dive because

0:40:44.680 --> 0:40:47.759
<v Speaker 1>Tesla shares have been dropping and I don't know, maybe

0:40:47.800 --> 0:40:51.320
<v Speaker 1>we're gonna see is a race to the billionaire bottom

0:40:51.560 --> 0:40:56.120
<v Speaker 1>and I will spring for popcorn if that happens. Before

0:40:56.120 --> 0:40:58.239
<v Speaker 1>I wrap up this episode, I want to talk just

0:40:58.360 --> 0:41:00.840
<v Speaker 1>for a short bit about a one of other companies

0:41:00.880 --> 0:41:04.919
<v Speaker 1>that had a rough time in and a really big

0:41:04.920 --> 0:41:08.000
<v Speaker 1>one in that category is Netflix. And you could argue

0:41:08.280 --> 0:41:12.319
<v Speaker 1>that Netflix's struggles have had a massive ripple effect on

0:41:13.080 --> 0:41:18.560
<v Speaker 1>streaming in general. So we go back to April of

0:41:18.640 --> 0:41:22.320
<v Speaker 1>this year. Netflix holds an earnings call, and the company

0:41:22.400 --> 0:41:25.480
<v Speaker 1>reveals that for the first time in its history, it

0:41:25.560 --> 0:41:29.440
<v Speaker 1>had lost more subscribers over the previous quarter than it

0:41:29.560 --> 0:41:34.120
<v Speaker 1>had added. There were two hundred thousand fewer Netflix subscribers,

0:41:34.200 --> 0:41:38.360
<v Speaker 1>and boy howdy, did that set off an investor panic.

0:41:38.800 --> 0:41:42.200
<v Speaker 1>The company's stock price, which had been at around six

0:41:42.280 --> 0:41:46.240
<v Speaker 1>hundred dollars a share at the beginning of two dropped

0:41:46.280 --> 0:41:48.799
<v Speaker 1>down to around two hundred dollars a share in the

0:41:48.800 --> 0:41:52.680
<v Speaker 1>wake of that earnings call. So Netflix's value took an

0:41:52.920 --> 0:41:57.840
<v Speaker 1>enormous hit over the last year. The company had a

0:41:57.920 --> 0:42:00.440
<v Speaker 1>load point of a hundred sixty two dollars or share,

0:42:00.560 --> 0:42:02.920
<v Speaker 1>so that's where it kind of bottomed out. It has

0:42:02.960 --> 0:42:05.799
<v Speaker 1>since recovered quite a bit. It's now just a little

0:42:05.840 --> 0:42:09.480
<v Speaker 1>bit below three a share, still not where it was

0:42:09.520 --> 0:42:11.440
<v Speaker 1>at the beginning of this year, but at least it

0:42:11.440 --> 0:42:14.719
<v Speaker 1>looks as though it's pulling out of a nose dive. Now.

0:42:14.800 --> 0:42:18.440
<v Speaker 1>Netflix's investors were showing a lot of concern and you

0:42:18.480 --> 0:42:21.240
<v Speaker 1>can kind of understand why when you start to really

0:42:21.320 --> 0:42:27.200
<v Speaker 1>critically think about the streaming content business. So to attract subscribers,

0:42:27.680 --> 0:42:31.960
<v Speaker 1>you need content, right, you need good content. Netflix initially

0:42:31.960 --> 0:42:35.800
<v Speaker 1>built up its domination in the space largely by featuring

0:42:35.840 --> 0:42:39.960
<v Speaker 1>content that was created by other studios, but gradually the

0:42:40.040 --> 0:42:43.280
<v Speaker 1>power players in the entertainment industry started to get worried

0:42:43.320 --> 0:42:47.560
<v Speaker 1>about Netflix and started with whole deals of some of

0:42:47.719 --> 0:42:52.600
<v Speaker 1>its most popular i p So Netflix is finding it

0:42:52.640 --> 0:42:55.440
<v Speaker 1>more and more challenging to land contracts that give it

0:42:55.520 --> 0:42:59.040
<v Speaker 1>access to the types of stuff people actually want to see.

0:42:59.239 --> 0:43:02.000
<v Speaker 1>So then Netflix starts to make its own content, and

0:43:02.040 --> 0:43:06.160
<v Speaker 1>it starts making some premium, prestige content and of course

0:43:06.200 --> 0:43:09.719
<v Speaker 1>this started several years ago, but now people know about it.

0:43:09.760 --> 0:43:13.880
<v Speaker 1>People know that Netflix makes tons of content of its own,

0:43:14.480 --> 0:43:17.279
<v Speaker 1>and it really became a production company, not just a

0:43:17.280 --> 0:43:23.160
<v Speaker 1>distribution company. Well, here's the thing, producing good stuff, or

0:43:23.160 --> 0:43:27.359
<v Speaker 1>at least good looking stuff. The content itself might not

0:43:27.400 --> 0:43:31.880
<v Speaker 1>be good, but it's expensive. Netflix produced a lot of it.

0:43:32.080 --> 0:43:34.720
<v Speaker 1>So there have been some questions about whether the amount

0:43:34.800 --> 0:43:39.880
<v Speaker 1>of money Netflix has spent on producing content makes sense.

0:43:40.160 --> 0:43:45.280
<v Speaker 1>Because if your business strategy revolves mostly around adding more subscribers,

0:43:45.880 --> 0:43:48.719
<v Speaker 1>you eventually hit a point where you really aren't going

0:43:48.760 --> 0:43:52.239
<v Speaker 1>to be adding many more folks because you're meeting market saturation.

0:43:52.880 --> 0:43:57.520
<v Speaker 1>The cable companies ran into this problem decades ago. Streaming

0:43:57.520 --> 0:44:00.640
<v Speaker 1>services are running into it now. And of course there's

0:44:00.680 --> 0:44:03.920
<v Speaker 1>also way more competition in the space, right because now

0:44:04.440 --> 0:44:08.839
<v Speaker 1>everybody has a streaming service. So Netflix, in the wake

0:44:08.880 --> 0:44:12.720
<v Speaker 1>of this, starts to cut costs. Entire departments were gutted.

0:44:12.880 --> 0:44:15.040
<v Speaker 1>Just take a look at the number of animated projects

0:44:15.040 --> 0:44:17.719
<v Speaker 1>that got the acts at Netflix over the last year.

0:44:18.160 --> 0:44:21.839
<v Speaker 1>The company also laid off employees. It announced plans for

0:44:21.920 --> 0:44:25.360
<v Speaker 1>a couple of new types of subscriptions, one that lets

0:44:25.440 --> 0:44:29.720
<v Speaker 1>existing accounts add additional households for a few dollars extra

0:44:29.800 --> 0:44:32.960
<v Speaker 1>per month, and this was an effort to crack down

0:44:33.000 --> 0:44:35.719
<v Speaker 1>on people who are sharing their Netflix log in credentials

0:44:35.960 --> 0:44:39.359
<v Speaker 1>with friends and family who you know aren't actually part

0:44:39.360 --> 0:44:42.719
<v Speaker 1>of the same household. The company also announced plans for

0:44:42.760 --> 0:44:45.400
<v Speaker 1>an ad supported tier of service that would have a

0:44:45.440 --> 0:44:48.920
<v Speaker 1>reduced subscription costs, so people who either didn't want to

0:44:49.040 --> 0:44:52.480
<v Speaker 1>or couldn't afford the full subscription cost could go at

0:44:52.480 --> 0:44:57.160
<v Speaker 1>a lower tier UH and just endure ads and not

0:44:57.560 --> 0:45:00.520
<v Speaker 1>have access to all the content that's otherwise is available

0:45:00.520 --> 0:45:04.880
<v Speaker 1>on Netflix. Now, over the course of two Netflix was

0:45:04.920 --> 0:45:09.400
<v Speaker 1>actually able to reverse the trend of losing subscribers, and

0:45:09.440 --> 0:45:12.399
<v Speaker 1>it was kind of a trend for Netflix because by

0:45:12.480 --> 0:45:15.880
<v Speaker 1>the second quarter they were down almost a million, but

0:45:16.200 --> 0:45:19.080
<v Speaker 1>they were able to reverse that over the last half

0:45:19.120 --> 0:45:22.440
<v Speaker 1>of the year, and they even beat out projections in

0:45:22.440 --> 0:45:26.080
<v Speaker 1>the process. They added more people than they even predicted.

0:45:27.239 --> 0:45:30.520
<v Speaker 1>Right now, for Netflix, things are in a better place

0:45:30.560 --> 0:45:33.880
<v Speaker 1>than they were in April after that earnings call. But

0:45:34.560 --> 0:45:37.600
<v Speaker 1>across streaming in general, we're seeing companies struggle with this

0:45:37.719 --> 0:45:42.239
<v Speaker 1>problem of how do you produce content that attracts customers

0:45:42.400 --> 0:45:46.680
<v Speaker 1>and keeps the existing ones happy while you also are

0:45:46.719 --> 0:45:48.960
<v Speaker 1>able to do it in a way that makes a profit.

0:45:49.520 --> 0:45:53.200
<v Speaker 1>And it's complicated, and it's made more complicated because it's

0:45:53.200 --> 0:45:57.719
<v Speaker 1>harder to ascribe numbers to this stuff. Did someone subscribe

0:45:57.840 --> 0:46:00.479
<v Speaker 1>to your service just to access a spece civic piece

0:46:00.480 --> 0:46:04.320
<v Speaker 1>of content or did they happen to access that specific

0:46:04.360 --> 0:46:07.280
<v Speaker 1>piece of content because they already subscribed to your service.

0:46:07.880 --> 0:46:10.480
<v Speaker 1>This isn't like the movies, where box office is a

0:46:10.480 --> 0:46:13.440
<v Speaker 1>pretty decent indication about whether a film is resonating with

0:46:13.480 --> 0:46:17.400
<v Speaker 1>audiences or not. We've also seen another company struggle with

0:46:17.440 --> 0:46:19.880
<v Speaker 1>this over the second half of two will close out

0:46:19.920 --> 0:46:24.000
<v Speaker 1>with this. That would be Warner Brothers Discovery UM. Warner

0:46:24.000 --> 0:46:27.080
<v Speaker 1>Brothers Discovery was not struggling with any problems in the

0:46:27.120 --> 0:46:30.200
<v Speaker 1>first half of two because it didn't exist yet a

0:46:30.360 --> 0:46:34.000
<v Speaker 1>T and T spun off. Warner Media and Discovery merged

0:46:34.040 --> 0:46:37.319
<v Speaker 1>with Warner Media in April of this year and thus

0:46:37.360 --> 0:46:40.120
<v Speaker 1>formed Warner Brothers Discovery. Of course, we knew this was

0:46:40.120 --> 0:46:42.920
<v Speaker 1>going to happen because it was announced last year, but

0:46:43.000 --> 0:46:46.239
<v Speaker 1>it was this year when it finally concluded and David Zaslov,

0:46:46.320 --> 0:46:48.680
<v Speaker 1>the head of Discovery, became the head of the newly

0:46:48.840 --> 0:46:54.520
<v Speaker 1>merged company and started making some serious changes now, y'all.

0:46:54.600 --> 0:46:57.560
<v Speaker 1>At one point, when I was recording Tech Stuff back

0:46:57.560 --> 0:47:00.600
<v Speaker 1>in the day, it was part of Discovery COMMU Dications.

0:47:00.640 --> 0:47:05.120
<v Speaker 1>Discovery Communications was daddy to Tech Stuff and to all

0:47:05.160 --> 0:47:08.120
<v Speaker 1>the other how Stuff Works podcasts back in the day,

0:47:08.880 --> 0:47:11.799
<v Speaker 1>and it was led by Mr David Zaslov at the time.

0:47:11.840 --> 0:47:14.279
<v Speaker 1>And I'm pretty comfortable saying that nothing he has done

0:47:14.320 --> 0:47:17.359
<v Speaker 1>since taking charge of Order Brothers Discovery has surprised me.

0:47:18.000 --> 0:47:22.000
<v Speaker 1>That includes him, uh acting the Batgirl film which was

0:47:22.080 --> 0:47:25.840
<v Speaker 1>almost finished and then writing it off for tax purposes

0:47:25.880 --> 0:47:29.440
<v Speaker 1>didn't surprise me even in the slightest. Didn't even surprise

0:47:29.440 --> 0:47:32.560
<v Speaker 1>me when he started doing things like having Westworld pulled

0:47:32.640 --> 0:47:36.160
<v Speaker 1>off of HBO Max not just canceled, but pulled from

0:47:36.239 --> 0:47:39.279
<v Speaker 1>the service. Uh, didn't surprise me when he shook up

0:47:39.320 --> 0:47:42.640
<v Speaker 1>the leadership over at d C. He still has to

0:47:42.640 --> 0:47:45.200
<v Speaker 1>cut billions of dollars of debt from this merged company,

0:47:45.239 --> 0:47:47.560
<v Speaker 1>So nothing he's gonna do is really gonna surprise me.

0:47:47.880 --> 0:47:51.200
<v Speaker 1>We are not all the wood's by far with the

0:47:51.280 --> 0:47:54.680
<v Speaker 1>changes for Warner Brothers Discovery, but zas Love has said

0:47:54.680 --> 0:47:56.759
<v Speaker 1>the streaming business is a tough one. He's coming at

0:47:56.800 --> 0:48:00.200
<v Speaker 1>it from the cable business, which similarly has become really

0:48:00.280 --> 0:48:05.200
<v Speaker 1>tough as it's hit saturation. So to make financial sense

0:48:05.320 --> 0:48:09.040
<v Speaker 1>out of streaming is challenging, and changes have to happen.

0:48:09.120 --> 0:48:11.880
<v Speaker 1>You can't just go on producing super high end content

0:48:11.960 --> 0:48:15.239
<v Speaker 1>for streaming without some other way to monetize it, or

0:48:15.280 --> 0:48:17.600
<v Speaker 1>else you'll eventually go out of business. And I think

0:48:17.600 --> 0:48:20.000
<v Speaker 1>he's right. I think zas Love is on the right

0:48:20.360 --> 0:48:23.600
<v Speaker 1>path here in the sense that you've got to figure

0:48:23.600 --> 0:48:27.239
<v Speaker 1>out a way to make this make financial sense, or

0:48:27.280 --> 0:48:31.359
<v Speaker 1>else you'll ultimately produce yourself out of business. You'll you'll

0:48:31.360 --> 0:48:34.960
<v Speaker 1>spend too much money, you'll overextend yourself, and you'll collapse.

0:48:35.880 --> 0:48:39.520
<v Speaker 1>I do think zas Love is taking a much more

0:48:39.640 --> 0:48:43.600
<v Speaker 1>brutal approach than what I or a lot of other

0:48:43.600 --> 0:48:47.520
<v Speaker 1>folks would like to see, especially fans and creators. But

0:48:47.600 --> 0:48:49.640
<v Speaker 1>I do think this reckoning was a long time coming.

0:48:49.719 --> 0:48:52.000
<v Speaker 1>It was just a matter of when and who was

0:48:52.040 --> 0:48:54.000
<v Speaker 1>going to launch it, and we're starting to see it

0:48:54.000 --> 0:48:58.160
<v Speaker 1>play out across other streaming services as well. Anyway, I'm

0:48:58.160 --> 0:49:00.719
<v Speaker 1>sure we'll talk more about Warner Brothers disc coovery in

0:49:01.760 --> 0:49:05.200
<v Speaker 1>as well as other streaming companies and how they navigate

0:49:05.239 --> 0:49:10.520
<v Speaker 1>waters moving forward. But really, I think Netflix is bad.

0:49:10.600 --> 0:49:16.000
<v Speaker 1>April of two was kind of the the bit that

0:49:16.120 --> 0:49:19.920
<v Speaker 1>got the snowball rolling down the hill. Okay, that's it

0:49:20.360 --> 0:49:23.560
<v Speaker 1>for this episode. We will continue our look back on

0:49:23.640 --> 0:49:26.960
<v Speaker 1>two in the next one. Hope you're all well. Please

0:49:26.960 --> 0:49:29.319
<v Speaker 1>reach out if you have suggestions for topics you would

0:49:29.360 --> 0:49:32.080
<v Speaker 1>like me to cover. Things to look forward to in three.

0:49:32.560 --> 0:49:34.600
<v Speaker 1>You can do that on the I heart Radio app.

0:49:34.920 --> 0:49:37.240
<v Speaker 1>Just download the app. It's free to use, free to download.

0:49:37.320 --> 0:49:39.840
<v Speaker 1>Navigate the Tech Stuff use that little microphone icon. You

0:49:39.840 --> 0:49:41.880
<v Speaker 1>can leave me a voice message up to thirty seconds

0:49:41.880 --> 0:49:44.640
<v Speaker 1>in length, or reach out to me on Twitter. The

0:49:44.680 --> 0:49:47.680
<v Speaker 1>handle for the show is tech Stuff H s W

0:49:48.440 --> 0:49:56.320
<v Speaker 1>and I'll talk to you again really soon. Tech Stuff

0:49:56.400 --> 0:49:59.719
<v Speaker 1>is an I Heart Radio production. For more podcasts from

0:49:59.719 --> 0:50:03.520
<v Speaker 1>I Heart Radio, visit the i heart Radio app, Apple Podcasts,

0:50:03.640 --> 0:50:09.719
<v Speaker 1>or wherever you listen to your favorite shows. H