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Speaker 1: It's another jubile phone frame. Hello. Hi, this is Pedro

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Speaker 1: calling from Insurance. I was looking for Matt, yes them,

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Speaker 1: Hey Matt, how are you. I know I haven't dealt

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Speaker 1: with you yet, but I'm calling with some updates on

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Speaker 1: the car renewal program you recently started with us. Okay,

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Speaker 1: what is that? The recent car renewal program claim that

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Speaker 1: you started with us? Yeah, well, I was in a

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Speaker 1: I was in a car accident. I filed a car

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Speaker 1: accident claim. Yeah. Yes, Well, you know what, I don't

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Speaker 1: like that word at all, so I like to yeah,

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Speaker 1: it's a you know, it's a bad word. You'll find that.

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Speaker 1: I'm a pretty positive guy and I was looking at

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Speaker 1: the bright side of things, so I don't like to

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Speaker 1: call it that. I like to say, you've enlisted in

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Speaker 1: our car renewal program, so we're gonna spruce up some

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Speaker 1: of those parts of your car that are needing some

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Speaker 1: sprucing up. That's what it is. Okay, Well, I've got

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Speaker 1: some news for you either way based on that. So

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Speaker 1: I know you filed a claim with us, and guess

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Speaker 1: what what, I have some really good news and some

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Speaker 1: really really good news. I'll start with the really good

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Speaker 1: news first, you get to take ownership of everything. And

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Speaker 1: that's good because taking ownership is great. Take owners What

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Speaker 1: are you talking about taking ownership of everything? That the

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Speaker 1: accident wasn't my fault. Okay, well, due to some due

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Speaker 1: to some of the things in your policy, you're gonna

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Speaker 1: be responsible for your car sprucing up and the other

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Speaker 1: spruce up on the other driver's car. This is you're

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Speaker 1: telling me that I'm gonna have to pay for the

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Speaker 1: damages to my car and the damage to their cause

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Speaker 1: their fault. Right, Well, think about that, though, you're doing

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Speaker 1: something nice for someone else, and that always makes you

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Speaker 1: feel good. Look, I'm not choosing to do something nice this.

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Speaker 1: They hit me with their car. I'm the one who's

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Speaker 1: the victim here in the accident. I'm not gonna choose

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Speaker 1: not choosing to be nice to help spruce up their vehicle.

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Speaker 1: I was in the accident. It's their fault. They need

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Speaker 1: to pay for it, and you guys need to pay

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Speaker 1: for it. Okay, Insance. You know what I like about you,

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Speaker 1: Matt is you got some a lot of passion behind

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Speaker 1: your words. I like that. That's not that's not passion.

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Speaker 1: This is anger and frustration, and I can't believe it.

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Speaker 1: You would call me up and try to talk me

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Speaker 1: all nicely, like I mom helping people and I'm doing

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Speaker 1: the right thing, you know when when i'm I'm the

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Speaker 1: one who got hit. Well, where you hurt? No, I

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Speaker 1: wasn't hurt. Well, see, there you go. There's another positive.

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Speaker 1: You were hit and nobody was hurting, nobody on your

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Speaker 1: side or the other side. There were no injuries. Everybody's

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Speaker 1: feeling great, everybody's good. No, not everybody's great. Not everybody's good. Look, man,

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Speaker 1: I get the positivity, but this is not good. I'm

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Speaker 1: not paying money to spruce up somebody else's tar because

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Speaker 1: they hit me. Well, okay, Well, I can obviously tell

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Speaker 1: your upset. Is there anything I can do to get

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Speaker 1: you so that you're loving this experience working with us? No,

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Speaker 1: it sounds like you're liking it right now, and I

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Speaker 1: don't want you to be liking it. I want you

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Speaker 1: to love it. I just think I'm liking this. I'm

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Speaker 1: liking it. Well, yeah, my world, people around me around

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Speaker 1: the office call me positive Pedro. In my world, either

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Speaker 1: like it or you love it. So I can tell

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Speaker 1: that you're liking this right now, and I want you

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Speaker 1: to love it? What can I do? I don't like it.

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Speaker 1: I don't love it. I hate it? Oh go boy? Okay, no,

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Speaker 1: that's not the words we're going with here. Do you

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Speaker 1: like it? Or do you love it? And I can

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Speaker 1: tell you like it? Okay, fine, I get it. If

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Speaker 1: like means hate. I like you guys so much. I'm

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Speaker 1: gonna get on the phone with my lawyer and I'm

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Speaker 1: gonna shoe your and I also like you so much.

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Speaker 1: Then I'm gonna track you down and beat your sea.

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Speaker 1: What's happening? All right? Well, I gotta tell you I

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Speaker 1: like that, I don't love it. So I'm going to

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Speaker 1: ask you what again? What can I do to get

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Speaker 1: you to love this experience? You can go yourself, that's

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Speaker 1: what you can do. Do you love that? Yes? I do?

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Speaker 1: Because this is actually a prank phone call, and I'm

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Speaker 1: not I don't work for your insurance company at all.

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Speaker 1: What Yeah? What's up, Matt? This is actually Jewel from

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Speaker 1: The Jewel Show doing a phone prank on you and

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Speaker 1: your friend John set you up. Oh my god. He

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Speaker 1: said that you were in a car accident recently and

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Speaker 1: wanted me to mess with you. Oh my god. Well,

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Speaker 1: now that you've been phone pranked. I gotta ask you,

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Speaker 1: do you like it? Or do you love it? I

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Speaker 1: love it. I'm telling you wake up every morning with

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Speaker 1: jubil phone pranks.