WEBVTT - Apple Vision Pro Goes on Sale & Protecting Your Online Privacy

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<v Speaker 1>Applevision Pro is now on sale. Another streaming service cracks

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<v Speaker 1>down on password sharing. The hot new video game lots

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<v Speaker 1>of people are suddenly playing. Plus your tech questions answered.

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<v Speaker 1>What's going on? I'm richdmiro and this is Rich on

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<v Speaker 1>Tech broadcasting live from Los Angeles, coast to coast. This

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<v Speaker 1>is the show where I talk about the tech stuff

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<v Speaker 1>I think you should know about. It's also the place

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<v Speaker 1>where I answer your questions about technology. I believe that

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<v Speaker 1>tech should be interesting, useful, and fun. With that said,

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<v Speaker 1>let's open up the phone lines triple A rich one

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<v Speaker 1>O one. That's eight eight eight seven four to two

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<v Speaker 1>four one zero one eight eight eight rich one on

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<v Speaker 1>one give me a call. If you have a question

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<v Speaker 1>about technology. Email is also open. Just go to rich

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<v Speaker 1>on tech dot tv and hit contact guests. This week,

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<v Speaker 1>Scott Stein of cnet will join me to talk about

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<v Speaker 1>his experience with Apple Vision Pro. Then we've got Lisa Plagamaier,

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<v Speaker 1>executive director at the National Cybersecurity Alliance. She's going to

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<v Speaker 1>join to talk about the simple ways you can protect

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<v Speaker 1>your privacy and data online. Later, Robin Gelbert, president of

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<v Speaker 1>fair Health, will join to explain their new online tool

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<v Speaker 1>that helps you figure out the cost of a medical

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<v Speaker 1>procedure just by pointing to it on a map of

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<v Speaker 1>the body. And special guest Matt Swider of The Shortcut

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<v Speaker 1>is going to join. He took a flight with the

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<v Speaker 1>Apple Vision Pro already, so he's going to explain what

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<v Speaker 1>it's like to wear this headset on the plane, so

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<v Speaker 1>as you might imagine. The big story of the week,

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<v Speaker 1>Apple launched its thirty five hundred dollars Vision Pro virtual

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<v Speaker 1>reality headset in the US, and uh, it's off to

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<v Speaker 1>a running start. Lots of you know, the marketing machine

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<v Speaker 1>of Apple is in full swing here and it's for

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<v Speaker 1>good reason. Apple CEO Tim Cook was at the New

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<v Speaker 1>York City Flagship store, which is so wild. I was

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<v Speaker 1>at that store back in two thousand and seven for

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<v Speaker 1>the launch of the iPhone. It's so wild to think

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<v Speaker 1>that in twenty twenty four that store is still there.

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<v Speaker 1>Apple's still going strong. This is a company that has

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<v Speaker 1>had so many breakthrough products, so many transformative products.

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<v Speaker 2>His thing.

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<v Speaker 1>When he was asked about it on ABC Good Morning America,

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<v Speaker 1>the host asked why it's so expensive thirty five hundred

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<v Speaker 1>dollars Can a lot of people afford that? He said,

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<v Speaker 1>it is tomorrow's technology today, and yes it is tomorrow's

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<v Speaker 1>technology today. This thing is not fully figured out. We

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<v Speaker 1>do not know how this will work in our world,

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<v Speaker 1>in our lives, but I do believe that this is

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<v Speaker 1>now going to be a thing. At launch, over six

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<v Speaker 1>hundred apps available. And remember when the iPhone came out,

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<v Speaker 1>there were only the apps that were built in, and

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<v Speaker 1>they were very basic, but it did a lot of

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<v Speaker 1>cool things and it did it all in one device.

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<v Speaker 1>And this vision pro is just the beginning. It is

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<v Speaker 1>very expensive. In fact, I will tell you that I

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<v Speaker 1>did not purchase one. Do I want one, absolutely? Do

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<v Speaker 1>I want to spend time in this thing, absolutely, But

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<v Speaker 1>the way I see it is that you are spending

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<v Speaker 1>thirty five hundred dollars, which really, when you add in

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<v Speaker 1>tax and accessories, you're talking northwards of four thousand bucks here.

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<v Speaker 1>And this is a product that I say will last

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<v Speaker 1>a year, because yes, it'll work past a year, but

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<v Speaker 1>you're gonna want the new one in a year because

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<v Speaker 1>it's going to be so much better. Now. I've struggled

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<v Speaker 1>with this because, of course I want to get this

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<v Speaker 1>as a tech person. Of course I want to have

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<v Speaker 1>this in my home, But do I want something that

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<v Speaker 1>is a solo experience. You can get a TV for

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<v Speaker 1>a quarter of the price and everyone in your house

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<v Speaker 1>can enjoy it. This is something that is very personal,

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<v Speaker 1>very solo. It is not a shared experience, which is fine,

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<v Speaker 1>and I have no problems if you purchase this thing.

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<v Speaker 1>You just have to understand that this is money that

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<v Speaker 1>you have to burn. And yes, if you look on

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<v Speaker 1>social media, there are so many people that have said

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<v Speaker 1>they have purchased this thing, which is great. A lot

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<v Speaker 1>of them are going to make money off of purchasing it,

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<v Speaker 1>whether they're developing an app, whether they're making videos, whether

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<v Speaker 1>they're going to figure out a new business use case scenario.

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<v Speaker 1>That is all fine. Those are all great reasons. Or

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<v Speaker 1>if you just want to have it to have it,

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<v Speaker 1>that's all fine. I have no problem with this. I'm

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<v Speaker 1>not going to say that this thing is going to fail.

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<v Speaker 1>I'm not going to say that this thing is stupid.

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<v Speaker 1>I'm not going to say that this thing is not

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<v Speaker 1>worth it. It is worth it if you can afford it.

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<v Speaker 1>I have been inside this headset. It is absolutely incredible.

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<v Speaker 1>Now I cover technology for a general audience and I

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<v Speaker 1>will tell you can I recommend that if you're going

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<v Speaker 1>to finance this thing over a year to get this

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<v Speaker 1>Absolutely not. Can I recommend that you take out a

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<v Speaker 1>loan to get this thing? Absolutely not. It's just it's

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<v Speaker 1>not worth that to the average person.

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<v Speaker 3>Now.

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<v Speaker 1>I asked my followers on Instagram and Facebook and here's

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<v Speaker 1>some of the responses I got. Number One, they were

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<v Speaker 1>most concerned about the high price point. Many people feel

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<v Speaker 1>it's too expensive, not affordable or justifiable to them personally.

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<v Speaker 1>They say it's overpriced, too expensive, etc. I would agree

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<v Speaker 1>with all of that for the average person. Number Two,

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<v Speaker 1>many people are unsure of the purpose or usefulness of

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<v Speaker 1>this headset. They question what it's going to be used for.

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<v Speaker 1>Is it a toy or do you actually work inside

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<v Speaker 1>of it? And I'm not even sure Apple knows. At

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<v Speaker 1>this point, they have been calling this a spatial computer.

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<v Speaker 1>I will tell you I am not ready to give

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<v Speaker 1>up my laptop to do work in virtual reality. I'm

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<v Speaker 1>just too comfortable with doing my work on a computer

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<v Speaker 1>without having a giant head piece on to do work

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<v Speaker 1>inside there. And when it comes to entertainment, it is

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<v Speaker 1>incredible watching a movie on this thing. Incredible Again, are

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<v Speaker 1>you going to watch a movie on a Friday night

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<v Speaker 1>by yourself in a headset for two plus hours. Last

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<v Speaker 1>movie I watched was three hours and thirty minutes. I

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<v Speaker 1>can't imagine sitting in this thing for three hours and

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<v Speaker 1>thirty minutes. Maybe an hour, maybe twenty minutes, maybe thirty minutes. Again,

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<v Speaker 1>with the comments, many people indicated they've tried VR headsets,

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<v Speaker 1>but they lose interest over time, and that's true. I've

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<v Speaker 1>had the metaquest in my house for a couple of

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<v Speaker 1>years now, and what do I do. I charge it

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<v Speaker 1>up every once in a while when I hear something

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<v Speaker 1>new about it, I put it on. It is amazing,

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<v Speaker 1>it's incredible. I take it off, and I forget about it.

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<v Speaker 1>There hasn't been that one single experience just yet that

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<v Speaker 1>has convinced me that this is something I need in

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<v Speaker 1>my life every single day. I'm not saying that's not

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<v Speaker 1>going to happen. It will, or perhaps it will for

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<v Speaker 1>many people, but a lot of people are very uncertain

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<v Speaker 1>about spending all this money and whether they're going to

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<v Speaker 1>use it on a regular basis. Number Three, people are

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<v Speaker 1>concerned about the design and comfort. So yes, it looks

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<v Speaker 1>like a pair of ski goggles, and it's big, and

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<v Speaker 1>it's bulky, and it's going to get smaller over time.

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<v Speaker 1>People are worried about motion sickness, vertigo, eyestrain, that those

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<v Speaker 1>are all very valid things to be concerned about. I'm

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<v Speaker 1>concerned about having a screen that close to my eyeballs.

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<v Speaker 1>Remember what mom said growing up, don't sit too close

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<v Speaker 1>to the TV screen. Now we're just putting the TV

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<v Speaker 1>screen on our eyes. Like, how much closer can it get?

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<v Speaker 1>Some are waiting for a more refined, lighter, and less

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<v Speaker 1>intrusive design. That is a very good thing. Now, this

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<v Speaker 1>is a product that has to happen. This is a

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<v Speaker 1>product that you can't jump to the final product of this,

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<v Speaker 1>which is going to happen in you know, two or

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<v Speaker 1>three years, where this thing is refined and perfect. This

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<v Speaker 1>has to happen. You have to get this out there

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<v Speaker 1>because people have to start figuring out what the use

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<v Speaker 1>case is and how they're gonna make apps for this,

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<v Speaker 1>and what people are gonna enjoy doing inside of this thing.

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<v Speaker 1>Number four In the comments lack of mass market appeal,

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<v Speaker 1>Many express that only appeals to certain users. Many say

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<v Speaker 1>they are simply not interested in this type of device.

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<v Speaker 1>Now I would say the not interested, Yes, I understand

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<v Speaker 1>people are like, look, I've got my phone, I've got

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<v Speaker 1>my computer, I've got my TV, I've got my tablet.

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<v Speaker 1>How many more screens am I gonna look at on

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<v Speaker 1>a daily basis? I understand that. I totally understand that,

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<v Speaker 1>But I also think that you should, as a service

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<v Speaker 1>to yourself, go to an Apple store and try this

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<v Speaker 1>thing out. You can do it, You can book an appointment,

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<v Speaker 1>maybe you can just walk in and check it out,

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<v Speaker 1>but I highly recommend you do that because the experience

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<v Speaker 1>that they have created inside of this thing is incredible.

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<v Speaker 1>It is the it is tomorrow's technology today. I will

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<v Speaker 1>agree with Tim Cook there, He's right, It's just are

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<v Speaker 1>we ready for this right now? Is the mainstream person?

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<v Speaker 1>Is the average person ready for this right now? Many

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<v Speaker 1>people do see the positive in the future iterations, and

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<v Speaker 1>one hundred percent I would agree with that. At launch,

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<v Speaker 1>like I said, six hundred new apps that are designed

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<v Speaker 1>for the three D interface. Some of the main apps NBA,

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<v Speaker 1>Major League Baseball, IMAX, HBO, Microsoft apps like Outlook. You

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<v Speaker 1>can check your email on this Zoom. NBA apps like games,

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<v Speaker 1>super Fruit, Ninja, Ja Crue has a shopping app, Low's

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<v Speaker 1>has a home design app, Zillow has an app that

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<v Speaker 1>lets you look at homes. I think there are going

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<v Speaker 1>to be so many amazing uses of this that we

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<v Speaker 1>just can't imagine. Right now. People that already got this thing,

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<v Speaker 1>they're experiencing it, they're figuring it out there saying, wow,

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<v Speaker 1>this is incredible. But imagine when you want to look

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<v Speaker 1>for a house or an apartment, you will do ninety

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<v Speaker 1>percent of your research from home on your couch. You

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<v Speaker 1>will walk through the apartment or the home, and you

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<v Speaker 1>will say, nine out of ten times, all right, I

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<v Speaker 1>don't need to go there in real life. Imagine shortcutting

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<v Speaker 1>that process. Imagine you want to go travel to Italy.

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<v Speaker 1>You put on the headset, you walk down the streets

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<v Speaker 1>of Rome. Okay, yeah, I want to go there. Or

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<v Speaker 1>a place that you can never really visit in your

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<v Speaker 1>lifetime due to money or other restrictions that may be

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<v Speaker 1>in your life. Imagine looking at a resort that you're

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<v Speaker 1>trying to decide should you stay at this resort or

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<v Speaker 1>that resort. You walk into the resort from the main

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<v Speaker 1>lobby and you walk out and you just see what

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<v Speaker 1>the grounds look like. You walk upstairs to a room

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<v Speaker 1>you're trying to decide do I want this room or

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<v Speaker 1>that room. These are all things that are going to

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<v Speaker 1>happen inside this headset. It is going to be a

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<v Speaker 1>wild ride. I'm glad Apple launched this. I'm glad it

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<v Speaker 1>is out there in the world, and I'm excited to

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<v Speaker 1>see what the future of this display will be. We're

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<v Speaker 1>gonna have some guests to talk about it a little

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<v Speaker 1>bit later on in the show, but first it is

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<v Speaker 1>your turn. Give me a call Triple eight rich one

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<v Speaker 1>O one. That's eight eight eight seven four to two

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<v Speaker 1>four one zero one. My name is rich d'amiro, and

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<v Speaker 1>you are listening to rich on tech. Welcome back to

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<v Speaker 1>rich on Tech. Rich Demiro here hanging out with you

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<v Speaker 1>talking technology at Triple eight rich one on one. That's

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<v Speaker 1>eight eight eight seven four to two four one zero one.

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<v Speaker 1>Website for the show is rich on tech dot TV.

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<v Speaker 1>If I mentioned something, you can get the link immediately.

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<v Speaker 1>There's a big red banner at the top of the website.

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<v Speaker 1>It says heard it mentioned on the radio links here.

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<v Speaker 1>You click that and that is updated in real time

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<v Speaker 1>as we do the show. And uh I got an email?

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<v Speaker 1>Email is also open. You can go to rich on

0:11:56.080 --> 0:12:00.200
<v Speaker 1>tech dot tv. UH hit the contact link. That's what Fred.

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<v Speaker 1>He said, Rich, you did a segment on smart TVs

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<v Speaker 1>a while ago. I'm in need of a sixty five

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<v Speaker 1>inch smart TV and I was wondering if you can

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<v Speaker 1>direct me to the radio podcast. Thanks. Yes, I will

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<v Speaker 1>put that link on the website. And that's exactly what

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<v Speaker 1>I'm doing. I actually it says expert reveals best TVs

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<v Speaker 1>for the Big Game on the website. So if you're

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<v Speaker 1>looking to upgrade your TV, and I was not, this

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<v Speaker 1>is funny, this is I call this the halo effect.

0:12:24.520 --> 0:12:27.760
<v Speaker 1>So I was thinking of purchasing the Vision Pro, but

0:12:27.840 --> 0:12:30.319
<v Speaker 1>I'm like, Okay, four thousand dollars is an insane amount

0:12:30.320 --> 0:12:33.040
<v Speaker 1>of money for something that I know I'll use casually.

0:12:33.800 --> 0:12:35.920
<v Speaker 1>I've been wanting a new TV for a long time.

0:12:35.960 --> 0:12:39.040
<v Speaker 1>Should I put a fraction of that price towards a

0:12:39.080 --> 0:12:42.560
<v Speaker 1>new big screen? And so this morning in my house,

0:12:42.600 --> 0:12:46.080
<v Speaker 1>we were taping off the wall and we were seeing

0:12:46.080 --> 0:12:48.760
<v Speaker 1>what a sixty five inch versus a seventy seven inch

0:12:48.800 --> 0:12:51.679
<v Speaker 1>TV would look like on the wall. And every single

0:12:51.679 --> 0:12:54.160
<v Speaker 1>person I've talked to says, go bigger or go home.

0:12:54.600 --> 0:12:57.040
<v Speaker 1>And so I guess we'll be the proud owners of

0:12:57.080 --> 0:13:01.720
<v Speaker 1>a seventy seven inch Samsung Old ad TV. Very soon.

0:13:02.480 --> 0:13:06.240
<v Speaker 1>Let's go to UH Spencer in North Carolina. Spencer, you're

0:13:06.320 --> 0:13:07.640
<v Speaker 1>on with Rich. Welcome.

0:13:09.080 --> 0:13:13.400
<v Speaker 2>Hey, Rich, do you think people need to start planning

0:13:13.480 --> 0:13:17.880
<v Speaker 2>for the upcoming total solar eclipse because it's going to

0:13:17.920 --> 0:13:21.480
<v Speaker 2>be eclipsed all over the United States as a partial

0:13:22.240 --> 0:13:28.800
<v Speaker 2>and somewhere between Texas and Maine you will have one

0:13:28.880 --> 0:13:32.640
<v Speaker 2>hundred and fifteen mile wide path where it will become total.

0:13:34.040 --> 0:13:38.400
<v Speaker 2>And it's very, very critical that you have the correct

0:13:39.480 --> 0:13:44.319
<v Speaker 2>solar viewing apparatus so that you can see the partials.

0:13:45.320 --> 0:13:48.800
<v Speaker 1>Yeah, I'm excited, this is this is I remember my

0:13:48.880 --> 0:13:51.480
<v Speaker 1>in laws actually went to the They actually flew to

0:13:51.559 --> 0:13:54.319
<v Speaker 1>Montana to see this the last time it happened a

0:13:54.360 --> 0:13:57.000
<v Speaker 1>couple of years ago, and they they said it was

0:13:57.080 --> 0:13:57.920
<v Speaker 1>just incredible.

0:13:59.080 --> 0:14:01.800
<v Speaker 2>A little more than six days away, So people need

0:14:01.800 --> 0:14:07.640
<v Speaker 2>to be planning for this. And the observing solar filters

0:14:08.200 --> 0:14:12.800
<v Speaker 2>will always have the ISO number ISO one two three

0:14:13.320 --> 0:14:17.000
<v Speaker 2>one two DASH two and those will be safe for

0:14:17.200 --> 0:14:21.360
<v Speaker 2>viewing this partial eclipse. And like I said, it will

0:14:21.400 --> 0:14:25.640
<v Speaker 2>be partial everywhere, including in the path of totality. It

0:14:25.680 --> 0:14:28.880
<v Speaker 2>will be partial up until the three or four minutes

0:14:29.280 --> 0:14:34.120
<v Speaker 2>when the moon completely covers the Sun. And when that happens,

0:14:34.480 --> 0:14:37.520
<v Speaker 2>if you know that the moon completely covers the Sun,

0:14:37.960 --> 0:14:41.520
<v Speaker 2>you can take them off and observe the alle that

0:14:41.800 --> 0:14:44.320
<v Speaker 2>is part of a total solar eclipse.

0:14:44.800 --> 0:14:48.160
<v Speaker 1>And you're talking this is on Monday, March April eighth.

0:14:48.280 --> 0:14:49.320
<v Speaker 1>Is that the one you're talking about?

0:14:50.080 --> 0:14:54.600
<v Speaker 2>April eighth? Now, depending upon where you are in that path,

0:14:55.800 --> 0:15:01.640
<v Speaker 2>it will be like twelve ish two three ish somewhere

0:15:01.640 --> 0:15:02.000
<v Speaker 2>in there.

0:15:02.080 --> 0:15:04.600
<v Speaker 1>Yeah, I'm looking at the NASA has a great website.

0:15:04.760 --> 0:15:07.000
<v Speaker 1>I'll link it up on the h on the show

0:15:07.040 --> 0:15:10.360
<v Speaker 1>notes that you can check it out. But you sound

0:15:10.440 --> 0:15:14.720
<v Speaker 1>like a quasi expert in this stuff. Huh. I've seen five,

0:15:15.000 --> 0:15:15.960
<v Speaker 1>You've seen five.

0:15:15.840 --> 0:15:20.000
<v Speaker 2>Total solar eclipses, and I've seen two annular eclipses and

0:15:20.160 --> 0:15:21.640
<v Speaker 2>angular is a little bit different.

0:15:21.800 --> 0:15:25.239
<v Speaker 1>So my question for you is the solar eclipse glasses

0:15:25.560 --> 0:15:28.360
<v Speaker 1>and the filters that you can get for your phone,

0:15:28.920 --> 0:15:32.080
<v Speaker 1>the photo filter. Are those safe that you see on Amazon.

0:15:33.920 --> 0:15:36.840
<v Speaker 2>As long as they have the ISO one two three

0:15:36.960 --> 0:15:42.120
<v Speaker 2>one two DASH two designation on them. Uh, they are

0:15:42.200 --> 0:15:47.680
<v Speaker 2>probably good. But the best thing to do is to

0:15:47.880 --> 0:15:52.000
<v Speaker 2>look at suppliers that are in this business, and some

0:15:52.080 --> 0:15:54.600
<v Speaker 2>of those suppliers are American Paper.

0:15:54.320 --> 0:15:58.760
<v Speaker 4>Optics, Yep, Star Filter, Yeah, I meant.

0:16:00.360 --> 0:16:03.640
<v Speaker 2>Rainbow Symphony, Thousand Oaks Opticle, and Seymore Solar.

0:16:04.680 --> 0:16:08.120
<v Speaker 1>Okay, say those one more time. Thousand Oaks Opticle.

0:16:09.440 --> 0:16:18.480
<v Speaker 2>Rainbow Symphony, okay, day Star, American Paper Optics Okay, Flipping Shades,

0:16:19.360 --> 0:16:21.600
<v Speaker 2>and Seymore Solar.

0:16:21.840 --> 0:16:22.120
<v Speaker 1>Okay.

0:16:22.200 --> 0:16:24.640
<v Speaker 2>Now there's the website. You can go to the hash

0:16:24.640 --> 0:16:28.760
<v Speaker 2>all this stuff on it. It's called Eclipse dot aas

0:16:28.800 --> 0:16:34.760
<v Speaker 2>dot org and that is the American Association. Well, my

0:16:34.840 --> 0:16:40.200
<v Speaker 2>tongue is all tangled up American Astronomical Society, and they

0:16:40.320 --> 0:16:44.160
<v Speaker 2>run sky and Telescope, they run all of these other things,

0:16:44.200 --> 0:16:47.920
<v Speaker 2>and they are well versed in what you can and

0:16:48.000 --> 0:16:50.680
<v Speaker 2>cannot do for solar eclipses.

0:16:50.880 --> 0:16:53.720
<v Speaker 1>I love it. This is a great website, Spencer, thanks

0:16:53.760 --> 0:16:56.200
<v Speaker 1>so much for the call. This stuff is exciting. You've

0:16:56.200 --> 0:16:59.440
<v Speaker 1>got some time to plan. It's February March April, so

0:16:59.480 --> 0:17:02.160
<v Speaker 1>you've got two months. But I will link all of

0:17:02.160 --> 0:17:04.200
<v Speaker 1>this stuff that we just talked about on the website

0:17:04.320 --> 0:17:05.639
<v Speaker 1>rich on tech dot TV.

0:17:06.320 --> 0:17:06.439
<v Speaker 5>Uh.

0:17:06.680 --> 0:17:09.840
<v Speaker 1>Some great information and I'm sure people will be taking

0:17:09.880 --> 0:17:12.840
<v Speaker 1>some cool pictures. Just be safe, that's the main thing.

0:17:13.040 --> 0:17:15.959
<v Speaker 1>This is, Uh, this is real all right, Scott Scott

0:17:16.240 --> 0:17:21.240
<v Speaker 1>Stott Scott Stein of CNET Coming up next. Welcome back

0:17:21.280 --> 0:17:24.119
<v Speaker 1>to rich on Tech. Rich Demiro here hanging out with you,

0:17:24.359 --> 0:17:28.360
<v Speaker 1>talking technology at triple eight Rich one oh one eight

0:17:28.480 --> 0:17:32.320
<v Speaker 1>eight eight seven four to two four one zero one.

0:17:32.920 --> 0:17:37.040
<v Speaker 1>Website rich on Tech dot tv links to everything I

0:17:37.119 --> 0:17:40.520
<v Speaker 1>mentioned is at the top of that page. Joining me

0:17:40.600 --> 0:17:44.280
<v Speaker 1>now is Scott Stein of c NEET. He is one

0:17:44.320 --> 0:17:47.840
<v Speaker 1>of the early reviewers of Apple Vision Pro. He's been

0:17:48.040 --> 0:17:51.200
<v Speaker 1>all over the place with this thing. Scott, Welcome to

0:17:51.280 --> 0:17:51.919
<v Speaker 1>the show.

0:17:53.600 --> 0:17:54.360
<v Speaker 4>To talk to you, Rich.

0:17:55.000 --> 0:17:57.280
<v Speaker 1>So you've had this thing for a little bit now,

0:17:57.440 --> 0:18:00.160
<v Speaker 1>and you are the king of VR. You've been covering

0:18:00.520 --> 0:18:02.639
<v Speaker 1>VR and headsets for as long as I can remember

0:18:02.720 --> 0:18:05.640
<v Speaker 1>now at CNET, so you're pretty well versed. Like, give

0:18:05.720 --> 0:18:08.280
<v Speaker 1>give me a little background on your VR experience.

0:18:09.000 --> 0:18:11.080
<v Speaker 6>Yeah, So, I mean I saw Oculus back from the

0:18:11.119 --> 0:18:15.440
<v Speaker 6>first demo, you know, and I reviewed Google Glass for CNET,

0:18:15.800 --> 0:18:18.960
<v Speaker 6>and I went to Microsoft for Hollins to Magic Leap

0:18:19.040 --> 0:18:23.199
<v Speaker 6>headquarters when that started metas Reality Labs research. I've been

0:18:23.200 --> 0:18:25.720
<v Speaker 6>all over and so it was really interesting to compare

0:18:25.800 --> 0:18:28.720
<v Speaker 6>this against pretty much most of the things that I've seen.

0:18:29.280 --> 0:18:33.000
<v Speaker 1>And so what is sort of your thesis is I mean,

0:18:33.040 --> 0:18:35.800
<v Speaker 1>because as someone who's been using VR for a long

0:18:35.840 --> 0:18:39.240
<v Speaker 1>time and ar this is like, this is a new

0:18:39.280 --> 0:18:41.520
<v Speaker 1>take on it, but it's not necessarily new to you.

0:18:41.760 --> 0:18:44.320
<v Speaker 1>So kind of give us, like your thoughts on this.

0:18:45.400 --> 0:18:47.439
<v Speaker 6>Yeah, when I came out of the first demo, a

0:18:47.440 --> 0:18:49.240
<v Speaker 6>lot of those feelings still hold true. I was just

0:18:49.280 --> 0:18:50.720
<v Speaker 6>talking to a friend who came out of his demo

0:18:50.760 --> 0:18:53.639
<v Speaker 6>at the Apple Store. But it was a bit like

0:18:53.720 --> 0:18:57.400
<v Speaker 6>Jurassic Park in the sense of not like the dinosaurs

0:18:57.400 --> 0:19:00.919
<v Speaker 6>are alive, but you did it, you know, like you

0:19:00.960 --> 0:19:04.199
<v Speaker 6>did it, you crazy guys, you did it. And what

0:19:04.240 --> 0:19:06.879
<v Speaker 6>I mean is that I've seen all these pieces individually

0:19:07.240 --> 0:19:09.960
<v Speaker 6>coming from a lot of directions, so I wasn't surprised

0:19:10.000 --> 0:19:12.920
<v Speaker 6>by the blending of reality or even the fidelity, which

0:19:12.920 --> 0:19:16.080
<v Speaker 6>I've seen on one other headset and these things. But

0:19:16.119 --> 0:19:20.000
<v Speaker 6>it's that they synthesized it and then it runs iOS,

0:19:20.040 --> 0:19:23.440
<v Speaker 6>which is a familiar os. So it's all the futurism

0:19:23.520 --> 0:19:26.440
<v Speaker 6>of a VRAR headset. But then when you're inside, it's

0:19:26.480 --> 0:19:28.640
<v Speaker 6>trying to be like, oh, this is an iPad, you know.

0:19:28.640 --> 0:19:33.000
<v Speaker 1>This, Yeah, so explain what it is like to be

0:19:33.080 --> 0:19:36.120
<v Speaker 1>inside this thing, because many people have not tried VR yet,

0:19:36.280 --> 0:19:38.560
<v Speaker 1>so and this is probably the best or one of

0:19:38.560 --> 0:19:42.120
<v Speaker 1>the best like implementations of it. So explain what sort

0:19:42.160 --> 0:19:45.399
<v Speaker 1>of AR is and VR and what this headset is.

0:19:46.080 --> 0:19:48.160
<v Speaker 4>Absolutely so VR, it's been around for a while.

0:19:48.200 --> 0:19:50.280
<v Speaker 6>You're you're in a virtual world in three D and

0:19:50.320 --> 0:19:53.080
<v Speaker 6>it's immersive and you're not seeing the real world AR.

0:19:53.480 --> 0:19:55.800
<v Speaker 6>You're seeing the real world and virtual things are being

0:19:55.880 --> 0:19:59.239
<v Speaker 6>put into it and mixed reality the way Apple's doing

0:19:59.320 --> 0:20:02.120
<v Speaker 6>it some other com beanies. It's not technically see through.

0:20:02.160 --> 0:20:05.320
<v Speaker 6>It's using cameras to bring in the real world into

0:20:05.320 --> 0:20:07.600
<v Speaker 6>the headset in a way that it looks like you're

0:20:07.640 --> 0:20:10.840
<v Speaker 6>blending the virtual and real. And so what you see

0:20:11.359 --> 0:20:13.359
<v Speaker 6>is a really good camera feed in three D of

0:20:13.400 --> 0:20:15.639
<v Speaker 6>the world around you, and it's not the same as

0:20:15.680 --> 0:20:18.680
<v Speaker 6>your everyday vision, but it's good enough to watch TV

0:20:18.760 --> 0:20:22.880
<v Speaker 6>if you needed to, or look at your phone.

0:20:21.720 --> 0:20:23.120
<v Speaker 4>You know, almost like your RoboCop.

0:20:23.480 --> 0:20:27.000
<v Speaker 6>And then you see these floating displays which are incredibly

0:20:27.080 --> 0:20:29.880
<v Speaker 6>high resolution that is like the retina moment that they

0:20:29.920 --> 0:20:33.440
<v Speaker 6>look as good as any monitor I've seen, and videos

0:20:33.480 --> 0:20:35.960
<v Speaker 6>look better than my home TV, which I don't I

0:20:36.000 --> 0:20:38.200
<v Speaker 6>don't have a seventy inch o lead, but you know,

0:20:38.480 --> 0:20:40.680
<v Speaker 6>it beats the four K TV that's in my home,

0:20:41.119 --> 0:20:44.359
<v Speaker 6>and they can move all over. You're floating and dragging

0:20:44.440 --> 0:20:47.439
<v Speaker 6>these windows all over and you can occasionally open up

0:20:47.440 --> 0:20:51.200
<v Speaker 6>one that feels like VR, but you're multitasking and Siri

0:20:51.400 --> 0:20:54.000
<v Speaker 6>is there, and then there's a control center and so

0:20:54.080 --> 0:20:56.959
<v Speaker 6>things you're like, it's like my iPad exploded, you know,

0:20:57.240 --> 0:20:58.400
<v Speaker 6>all over the place.

0:20:59.320 --> 0:21:01.600
<v Speaker 1>And you can with the screens anywhere, and you can

0:21:01.640 --> 0:21:04.960
<v Speaker 1>have multiple screens. You can watch movies inside of this thing.

0:21:05.280 --> 0:21:08.360
<v Speaker 1>What are some of the apps and experiences that you're

0:21:08.440 --> 0:21:10.800
<v Speaker 1>sort of coming away with thinking, okay, these are really

0:21:10.840 --> 0:21:12.560
<v Speaker 1>good inside this headset.

0:21:12.800 --> 0:21:14.439
<v Speaker 6>Well, you can see a little taste of it. Cinema,

0:21:14.560 --> 0:21:17.760
<v Speaker 6>which Apple is touting on this thing is amazing. The

0:21:18.160 --> 0:21:20.840
<v Speaker 6>I mean, thirty five hundred dollars for that is a

0:21:20.880 --> 0:21:24.879
<v Speaker 6>lot for anyone to consider. But if you do happen

0:21:24.960 --> 0:21:27.520
<v Speaker 6>to get an experience doing it, it feels like sitting

0:21:27.640 --> 0:21:29.960
<v Speaker 6>in a movie theater. It feels like looking sitting in

0:21:30.000 --> 0:21:33.879
<v Speaker 6>an amazing movie theater with the audio visual experience, which

0:21:34.000 --> 0:21:35.560
<v Speaker 6>I don't have a good home theater setup at home,

0:21:35.600 --> 0:21:37.800
<v Speaker 6>so it's like a little magical dream to play with

0:21:37.840 --> 0:21:41.840
<v Speaker 6>that the spatial video stuff Jopple's talking about that plays

0:21:41.920 --> 0:21:46.600
<v Speaker 6>at a scale and a sort of immediacy that like

0:21:46.680 --> 0:21:49.400
<v Speaker 6>cognitively makes you feel like you're there. And it's amazing

0:21:49.400 --> 0:21:51.880
<v Speaker 6>to see reactions from colleagues like Bridge of Carriot seen

0:21:51.960 --> 0:21:54.200
<v Speaker 6>it and others where I think, am I just kind

0:21:54.200 --> 0:21:57.320
<v Speaker 6>of you know, am I fooling myself here? But they

0:21:57.359 --> 0:21:59.119
<v Speaker 6>get stunned by it. And if you see a video

0:21:59.160 --> 0:22:01.560
<v Speaker 6>of it, it doesn't sure the feeling of being in it.

0:22:01.560 --> 0:22:04.000
<v Speaker 6>It's like a window into that world almost, and then

0:22:04.800 --> 0:22:06.560
<v Speaker 6>you get a little taste elsewhere. You know, I played

0:22:06.600 --> 0:22:09.439
<v Speaker 6>with Jagspace like dropping, which is an app that drops

0:22:09.480 --> 0:22:12.399
<v Speaker 6>realistic three D models and they look like an F

0:22:12.480 --> 0:22:15.600
<v Speaker 6>one race car looks really enough.

0:22:15.400 --> 0:22:16.680
<v Speaker 4>To feel like it could be there.

0:22:17.240 --> 0:22:20.959
<v Speaker 6>And you know, Apple's Keynote app allows you to rehearse

0:22:21.000 --> 0:22:25.040
<v Speaker 6>in Steve Jobs Theater and look around the audience or

0:22:25.080 --> 0:22:28.080
<v Speaker 6>look around the the not the empty stage. There's a

0:22:28.119 --> 0:22:31.720
<v Speaker 6>lot of ways that can transport you. Even the environments

0:22:32.440 --> 0:22:35.160
<v Speaker 6>look incredibly real. But you know, I want to see

0:22:35.200 --> 0:22:36.960
<v Speaker 6>what else can happen. I want to I want to

0:22:36.960 --> 0:22:39.240
<v Speaker 6>see who makes dreams up new ideas.

0:22:39.040 --> 0:22:39.600
<v Speaker 4>For this headset?

0:22:40.119 --> 0:22:43.199
<v Speaker 1>Yeah, I think that is what is super interesting to

0:22:43.280 --> 0:22:45.800
<v Speaker 1>me is that this is now unleashed into the world

0:22:46.359 --> 0:22:48.960
<v Speaker 1>and there are many bright thinkers out there that will

0:22:48.960 --> 0:22:51.159
<v Speaker 1>come up with things that maybe even Apple didn't think of.

0:22:51.240 --> 0:22:53.639
<v Speaker 1>It's kind of like the iPhone and the iPad. It's like,

0:22:54.119 --> 0:22:56.040
<v Speaker 1>you know, Apple puts these tools out there, they kind

0:22:56.040 --> 0:22:58.239
<v Speaker 1>of give you a little push, and then people just

0:22:58.400 --> 0:23:01.040
<v Speaker 1>go to town and come up with all kinds of things.

0:23:01.600 --> 0:23:03.720
<v Speaker 1>So that is going to be really interesting to me.

0:23:04.600 --> 0:23:08.200
<v Speaker 1>What about the whole idea of the weight of this thing,

0:23:08.760 --> 0:23:11.399
<v Speaker 1>the sort of idea of having a you know, strap

0:23:11.440 --> 0:23:14.439
<v Speaker 1>to your head, the battery, all of the kind of

0:23:14.480 --> 0:23:17.160
<v Speaker 1>the negativity that people have been placing around this thing.

0:23:17.200 --> 0:23:19.400
<v Speaker 1>I mean that will be refined over time obviously.

0:23:20.240 --> 0:23:20.520
<v Speaker 7>Yeah.

0:23:20.520 --> 0:23:22.679
<v Speaker 6>This feels like a lot of people have compared this

0:23:22.800 --> 0:23:25.240
<v Speaker 6>to like, you know, you're building the best thing you

0:23:25.320 --> 0:23:28.240
<v Speaker 6>can to show you the vision of what's going to happen,

0:23:28.400 --> 0:23:31.879
<v Speaker 6>and I think that's exactly it. This feels like, you know,

0:23:31.960 --> 0:23:34.760
<v Speaker 6>maybe the very first Mac or even the Lisa. You know,

0:23:34.800 --> 0:23:36.800
<v Speaker 6>this is like something where you go, I can see

0:23:36.840 --> 0:23:39.880
<v Speaker 6>the future through all of these pieces, But the battery

0:23:40.000 --> 0:23:42.520
<v Speaker 6>is big and you have to dangle it with a

0:23:42.840 --> 0:23:46.080
<v Speaker 6>battery cord. The headset is like the same size as

0:23:46.080 --> 0:23:49.120
<v Speaker 6>any VR headset that's out there, but the weight of it,

0:23:49.160 --> 0:23:51.960
<v Speaker 6>depending on the strap, can be frustrating. They didn't do

0:23:51.960 --> 0:23:54.400
<v Speaker 6>any better, you know, like they didn't They didn't make

0:23:54.440 --> 0:23:58.720
<v Speaker 6>it feel any more like a pair of glasses. It's

0:23:58.760 --> 0:24:01.280
<v Speaker 6>still much more size wise VR headset, and I think

0:24:01.320 --> 0:24:03.879
<v Speaker 6>that that will limit people. Plus it doesn't work with

0:24:03.880 --> 0:24:07.720
<v Speaker 6>my glasses, so you have to get prescription inserts. There's

0:24:07.720 --> 0:24:09.840
<v Speaker 6>a lot of things that are going to make that

0:24:09.880 --> 0:24:11.879
<v Speaker 6>feel clunky, but then when you're in it for a while,

0:24:11.960 --> 0:24:13.560
<v Speaker 6>you go, oh, wow, this is really cool.

0:24:14.280 --> 0:24:17.400
<v Speaker 1>So in your review at cnet dot com you mentioned

0:24:17.800 --> 0:24:23.200
<v Speaker 1>the person detection, you know how that's interesting and kind

0:24:23.200 --> 0:24:25.280
<v Speaker 1>of tell me about that aspect, like when someone walks

0:24:25.359 --> 0:24:27.040
<v Speaker 1>up to you or you kind of you know they

0:24:27.680 --> 0:24:29.200
<v Speaker 1>you know you're in this headset. And I never really

0:24:29.200 --> 0:24:31.600
<v Speaker 1>thought about this idea that you're like in this thing,

0:24:32.160 --> 0:24:34.160
<v Speaker 1>you don't know if someone's like creeping up on you,

0:24:34.240 --> 0:24:35.640
<v Speaker 1>but I guess you do with this one.

0:24:36.160 --> 0:24:37.919
<v Speaker 6>Yeah, there were a million things of this where I

0:24:37.920 --> 0:24:39.800
<v Speaker 6>thought there's so many new parts that it was like

0:24:39.840 --> 0:24:42.480
<v Speaker 6>a really tough thing to review because even covering this landscape,

0:24:42.560 --> 0:24:44.760
<v Speaker 6>there was a lot to attend to. And then it's

0:24:44.800 --> 0:24:46.040
<v Speaker 6>true they do a lot of things.

0:24:46.560 --> 0:24:46.800
<v Speaker 3>You know.

0:24:46.960 --> 0:24:47.800
<v Speaker 4>The usually the way a.

0:24:47.840 --> 0:24:49.520
<v Speaker 6>VR headset works is you have to set it up

0:24:49.520 --> 0:24:52.760
<v Speaker 6>for room detection, to set up your boundaries so that

0:24:52.800 --> 0:24:55.080
<v Speaker 6>you can tell it where the safety zone is.

0:24:55.320 --> 0:24:56.639
<v Speaker 4>This headset doesn't do any of that.

0:24:56.840 --> 0:24:59.720
<v Speaker 6>It just starts and if you get too close to

0:24:59.760 --> 0:25:02.240
<v Speaker 6>Fern will tell you you still.

0:25:02.000 --> 0:25:03.119
<v Speaker 4>Could bump into something.

0:25:03.560 --> 0:25:08.320
<v Speaker 6>But when people come close, any face it recognizes and

0:25:08.359 --> 0:25:11.679
<v Speaker 6>then it passes through that face into your environment like

0:25:11.720 --> 0:25:14.800
<v Speaker 6>a ghost, and you can turn that off, but it's

0:25:14.920 --> 0:25:17.720
<v Speaker 6>it's kind of like a the way Apple's cameras already

0:25:17.760 --> 0:25:18.640
<v Speaker 6>kind of recognize people.

0:25:18.720 --> 0:25:20.280
<v Speaker 4>They must have applied that here.

0:25:21.119 --> 0:25:24.560
<v Speaker 6>There's also a way that they can see you because

0:25:24.600 --> 0:25:27.199
<v Speaker 6>the outside of the headset has these this kind of

0:25:27.240 --> 0:25:31.000
<v Speaker 6>three D like display that shows an animated version of

0:25:31.080 --> 0:25:34.399
<v Speaker 6>a virtual version of your eyes, and it's dim, but

0:25:34.480 --> 0:25:37.200
<v Speaker 6>it shows up like almost like it's under the glass,

0:25:37.720 --> 0:25:39.680
<v Speaker 6>and then they can see if you're blinking or looking

0:25:39.760 --> 0:25:42.200
<v Speaker 6>at them, so it's you can make contact.

0:25:42.960 --> 0:25:47.120
<v Speaker 1>Wow. So what's your sort of advice to people that

0:25:47.320 --> 0:25:51.080
<v Speaker 1>may want this? But you know the price is very expensive,

0:25:51.200 --> 0:25:53.440
<v Speaker 1>and I and I talked earlier in the show. I said,

0:25:53.720 --> 0:25:55.760
<v Speaker 1>you know, this thing is effectively good for a year,

0:25:55.800 --> 0:25:58.840
<v Speaker 1>because Apple notoriously comes out with a better version of

0:25:58.880 --> 0:26:02.439
<v Speaker 1>their products, like on a really cycle pretty much. But

0:26:02.520 --> 0:26:04.160
<v Speaker 1>what's your advice, what's your guidance.

0:26:05.080 --> 0:26:06.560
<v Speaker 4>I kind of feel like this one may even you

0:26:06.600 --> 0:26:07.280
<v Speaker 4>never know, you're right.

0:26:07.280 --> 0:26:09.240
<v Speaker 6>It could be next year, or maybe it's even two years.

0:26:09.359 --> 0:26:11.720
<v Speaker 6>It'll be interesting to see. My guidance is this is

0:26:11.720 --> 0:26:16.159
<v Speaker 6>a totally different model of product reveal for them. It

0:26:16.240 --> 0:26:19.760
<v Speaker 6>seems very aspirational. I think they're leaning very much on

0:26:19.800 --> 0:26:23.160
<v Speaker 6>the demos, and it reminds me of like a concept car,

0:26:23.520 --> 0:26:25.840
<v Speaker 6>you know. I think you go like Epcot, and you

0:26:26.520 --> 0:26:29.240
<v Speaker 6>go and get a demo of it and check it out.

0:26:29.800 --> 0:26:32.000
<v Speaker 6>And I think that's also Apple's intent, is to kind

0:26:32.040 --> 0:26:35.560
<v Speaker 6>of start easing people into understanding the idea over time

0:26:36.119 --> 0:26:39.040
<v Speaker 6>that the early adopters may get this now people who

0:26:39.080 --> 0:26:42.320
<v Speaker 6>have the money at this time somehow to spend on

0:26:42.359 --> 0:26:45.199
<v Speaker 6>this luxury device, but that you understand it so the

0:26:45.240 --> 0:26:48.399
<v Speaker 6>next time they roll around, you'll have unders understood all

0:26:48.400 --> 0:26:50.960
<v Speaker 6>these various parts. So I wouldn't recommend anyone I know

0:26:51.240 --> 0:26:55.800
<v Speaker 6>get it unless they felt compelled. But definitely try it,

0:26:56.000 --> 0:26:59.359
<v Speaker 6>because at least they're making that easy. They're they're giving

0:26:59.400 --> 0:27:02.040
<v Speaker 6>a lot of time for people to demo this, which

0:27:02.080 --> 0:27:04.159
<v Speaker 6>is also very unusual for them.

0:27:04.440 --> 0:27:06.680
<v Speaker 1>Now you said you wouldn't recommend anyone get it, See,

0:27:06.720 --> 0:27:08.800
<v Speaker 1>I feel like I would one hundred percent say, like,

0:27:08.840 --> 0:27:12.680
<v Speaker 1>absolutely get this if if you have four thousand dollars

0:27:12.760 --> 0:27:14.800
<v Speaker 1>to burn, like, if this is not a big deal

0:27:14.840 --> 0:27:17.120
<v Speaker 1>to you, one hundred percent jump on the future today.

0:27:18.480 --> 0:27:20.000
<v Speaker 4>That's right, that's a good point.

0:27:20.040 --> 0:27:22.480
<v Speaker 6>And actually I've had some friends like that, and I said,

0:27:22.880 --> 0:27:25.480
<v Speaker 6>you know, I still say to them, listening, no money

0:27:25.480 --> 0:27:28.239
<v Speaker 6>means something to everybody, And I'll go, you know, you

0:27:28.240 --> 0:27:31.119
<v Speaker 6>can wait on this. But because I prefer to be

0:27:31.119 --> 0:27:33.920
<v Speaker 6>a little take the under on amazing them, because usually

0:27:33.920 --> 0:27:35.440
<v Speaker 6>people will try this thing and then be even.

0:27:35.280 --> 0:27:36.679
<v Speaker 4>More amazed than how I described it.

0:27:36.960 --> 0:27:39.360
<v Speaker 6>And I'll say, if I mean, if you just get

0:27:39.359 --> 0:27:41.240
<v Speaker 6>it for the cinema part and you have the money,

0:27:42.200 --> 0:27:46.000
<v Speaker 6>it's incredible for that, and then all the other things

0:27:46.040 --> 0:27:51.960
<v Speaker 6>become increasingly good benefits. The computer part is unbelievably fascinating,

0:27:52.400 --> 0:27:53.960
<v Speaker 6>but I think there are still parts that need to

0:27:53.960 --> 0:27:56.200
<v Speaker 6>be kind of finessed with it, and apps that need

0:27:56.240 --> 0:27:59.880
<v Speaker 6>to be folded in. But when that is finessed, possibly

0:28:00.200 --> 0:28:03.399
<v Speaker 6>this year, that becomes a whole other dimension of this,

0:28:03.560 --> 0:28:06.800
<v Speaker 6>using it as your floating monitor interface and doing all

0:28:06.800 --> 0:28:07.560
<v Speaker 6>sorts of stuff with that.

0:28:08.400 --> 0:28:11.040
<v Speaker 1>All right, Scott Stein of cnet, We're gonna leave it there,

0:28:11.080 --> 0:28:13.640
<v Speaker 1>thanks so much for joining me. Check out Scott's review.

0:28:13.800 --> 0:28:17.439
<v Speaker 1>It is Apple Vision Pro, a mind blowing look at

0:28:17.480 --> 0:28:21.560
<v Speaker 1>an unfinished future at cnet dot com. Eighty to eight

0:28:21.720 --> 0:28:24.240
<v Speaker 1>rich one O one eight eight eight seven four to

0:28:24.280 --> 0:28:27.840
<v Speaker 1>two four one zero one. This is rich on Tech.

0:28:30.200 --> 0:28:33.160
<v Speaker 1>Welcome back to rich on Tech. Rich DeMuro here hanging

0:28:33.200 --> 0:28:36.360
<v Speaker 1>out with you, talking technology at Triple eight rich one

0:28:36.400 --> 0:28:40.200
<v Speaker 1>O one eight eight eight seven four to two four

0:28:40.520 --> 0:28:46.120
<v Speaker 1>one zero one. Is the website. You've got the email

0:28:46.160 --> 0:28:48.000
<v Speaker 1>on the website as well if you want to contact

0:28:48.000 --> 0:28:51.080
<v Speaker 1>this show that way and uh oh, Kevin rode In

0:28:51.320 --> 0:28:53.520
<v Speaker 1>or Ken rode In on the website rich on Tech

0:28:53.560 --> 0:28:56.160
<v Speaker 1>dot tv contact. He said, I would caution all perspective

0:28:56.200 --> 0:28:59.520
<v Speaker 1>Samsung TV buyers that Samsung does not support Dolby Vision.

0:29:00.120 --> 0:29:02.960
<v Speaker 1>That's a deal breaker for me. That is a great point.

0:29:03.080 --> 0:29:08.120
<v Speaker 1>They do support HDR, but not Dolby Vision as far

0:29:08.160 --> 0:29:10.720
<v Speaker 1>as I know, so that is something to look out

0:29:10.760 --> 0:29:14.560
<v Speaker 1>for you know, I guess it depends on your setup, right, So,

0:29:14.760 --> 0:29:17.120
<v Speaker 1>but that is a great point, Ken, thanks for bringing

0:29:17.120 --> 0:29:21.320
<v Speaker 1>that up. Let's go to Sean in Palmdale, California. Sean,

0:29:21.360 --> 0:29:21.960
<v Speaker 1>you're on with Rich.

0:29:23.000 --> 0:29:24.440
<v Speaker 3>Hi, Rich, thank you for taking my call.

0:29:24.560 --> 0:29:25.840
<v Speaker 1>Absolutely, what's up?

0:29:27.040 --> 0:29:29.000
<v Speaker 3>So I made a little bit of a mistake. I

0:29:29.320 --> 0:29:31.200
<v Speaker 3>was super excited to put smart lights in my house.

0:29:31.400 --> 0:29:33.520
<v Speaker 3>So I did the whole house in the smart lights,

0:29:34.000 --> 0:29:38.240
<v Speaker 3>and I bought myself a new Wi Fi mesh router also,

0:29:38.520 --> 0:29:41.320
<v Speaker 3>and I saw that they're both compatible for WPA two.

0:29:41.880 --> 0:29:44.480
<v Speaker 3>But then I learned there's one that is ae S

0:29:44.680 --> 0:29:49.840
<v Speaker 3>and send out. They're not compatent. I'm I'm not sure

0:29:49.840 --> 0:29:51.120
<v Speaker 3>what to do at this point. I'm thinking maybe I

0:29:51.120 --> 0:29:53.040
<v Speaker 3>could do a switch with a second router.

0:29:53.880 --> 0:29:58.280
<v Speaker 1>Okay, so what's the Okay, so what's the problem. The

0:29:58.360 --> 0:29:59.600
<v Speaker 1>lights don't connect to the router.

0:30:00.520 --> 0:30:04.240
<v Speaker 3>That's correct. So the lights are the new whiz app

0:30:04.440 --> 0:30:08.880
<v Speaker 3>lights on the side of the boxes. It does WP

0:30:09.080 --> 0:30:12.920
<v Speaker 3>A two and I couldn't give the connect. I tried

0:30:12.920 --> 0:30:16.400
<v Speaker 3>and tried, and then I found out that the router.

0:30:16.640 --> 0:30:20.440
<v Speaker 3>I have a Arrow Pro six E and it says

0:30:20.480 --> 0:30:24.760
<v Speaker 3>it does WP A PSK A s E. Okay, I

0:30:24.800 --> 0:30:28.200
<v Speaker 3>think the a SE, the Advanced Encrypted Standard, is what's

0:30:28.280 --> 0:30:32.400
<v Speaker 3>killing me because it can't the lights can't do the encryption.

0:30:32.960 --> 0:30:36.080
<v Speaker 1>Yeah, I was gonna say, because the lights are I mean,

0:30:36.120 --> 0:30:40.160
<v Speaker 1>that's like an older protocol, isn't it, the wp A two.

0:30:41.000 --> 0:30:42.960
<v Speaker 3>You're correct. And the funny thing is these are brand new.

0:30:42.960 --> 0:30:45.640
<v Speaker 3>They just came out, well here, the latest.

0:30:45.400 --> 0:30:47.840
<v Speaker 1>And greatest, and so they won't they won't connect to

0:30:47.880 --> 0:30:51.080
<v Speaker 1>the router at all. No, And is this a known

0:30:51.120 --> 0:30:53.440
<v Speaker 1>issue or is this just something that it just seems

0:30:53.480 --> 0:30:56.480
<v Speaker 1>to be happening, Like if you go online, does it

0:30:56.560 --> 0:30:59.680
<v Speaker 1>say like these lights don't work with Euros specifically?

0:31:00.840 --> 0:31:04.480
<v Speaker 3>I have not found anyone who said that. Okay, and

0:31:05.360 --> 0:31:07.520
<v Speaker 3>everything I can read on it, all the helps and everything.

0:31:07.520 --> 0:31:09.840
<v Speaker 3>I even went on the arrow and they said I

0:31:09.920 --> 0:31:11.960
<v Speaker 3>know how to manually take it down to two p Yeah.

0:31:11.960 --> 0:31:12.520
<v Speaker 4>I was gonna hurt.

0:31:12.560 --> 0:31:15.040
<v Speaker 1>Yeah, I was gonna recommend that. Yeah.

0:31:15.080 --> 0:31:17.360
<v Speaker 3>And then they also have something called legacy, so if

0:31:17.360 --> 0:31:20.720
<v Speaker 3>you have older devices, yeah, switch over legacy. I did

0:31:20.720 --> 0:31:22.760
<v Speaker 3>that and they still connect. And then that's when I

0:31:22.800 --> 0:31:24.680
<v Speaker 3>found out. I never knew there was such thing as

0:31:24.720 --> 0:31:28.160
<v Speaker 3>AES and those are two completely different things. And I

0:31:28.160 --> 0:31:28.640
<v Speaker 3>didn't know that.

0:31:29.400 --> 0:31:33.800
<v Speaker 1>Well, it's interesting. I'm looking at the euro website and okay,

0:31:33.880 --> 0:31:38.280
<v Speaker 1>says euros well, it says Euro supports WPA two PSK

0:31:38.440 --> 0:31:42.320
<v Speaker 1>and AES. Oh it does say that.

0:31:42.360 --> 0:31:45.480
<v Speaker 3>Yeah, yeah, and as or only AES.

0:31:45.880 --> 0:31:49.880
<v Speaker 1>Well, it says Euro only supports wp A two PSK,

0:31:50.160 --> 0:31:55.840
<v Speaker 1>AES network security. It does not support w EP, WPA

0:31:56.080 --> 0:32:00.160
<v Speaker 1>or wps as. These are known to be insecure. So

0:32:01.680 --> 0:32:04.800
<v Speaker 1>I think that these will work with your Euro because

0:32:05.480 --> 0:32:07.920
<v Speaker 1>I and here's the thing I will tell you, I've

0:32:07.960 --> 0:32:09.720
<v Speaker 1>an Euro as well. I've had it since day one.

0:32:09.840 --> 0:32:12.320
<v Speaker 1>I've had a bunch of different models of it. There's

0:32:12.360 --> 0:32:14.920
<v Speaker 1>only been one device that I could not connect to it.

0:32:14.920 --> 0:32:18.640
<v Speaker 1>It was a an outdoor plug. And I'm not kidding.

0:32:18.800 --> 0:32:21.240
<v Speaker 1>I went nuts trying to get this thing connected. And

0:32:21.280 --> 0:32:23.840
<v Speaker 1>I did the whole like two point four gigahertz. I

0:32:23.920 --> 0:32:25.840
<v Speaker 1>mean I was sitting out there. At some point I

0:32:25.880 --> 0:32:27.880
<v Speaker 1>just like looked at myself as like, rich, this is

0:32:27.920 --> 0:32:30.920
<v Speaker 1>not this is a twenty dollars plug like this, we're

0:32:30.920 --> 0:32:32.640
<v Speaker 1>not doing this, you know what I mean? But this

0:32:32.880 --> 0:32:35.000
<v Speaker 1>the fact that you did all these lights in your house,

0:32:35.640 --> 0:32:37.400
<v Speaker 1>I mean, that's a little.

0:32:37.160 --> 0:32:40.600
<v Speaker 4>Bit of how many sixty five oh.

0:32:40.440 --> 0:32:42.720
<v Speaker 1>My gosh, sixty five. Okay, So I guess at the

0:32:42.760 --> 0:32:44.520
<v Speaker 1>end of the day, I think that you need to

0:32:44.840 --> 0:32:46.960
<v Speaker 1>do a little bit more research on whether this will

0:32:47.000 --> 0:32:49.400
<v Speaker 1>actually work. I would try, have you contacted Eero to

0:32:49.520 --> 0:32:51.880
<v Speaker 1>like talk to them.

0:32:52.160 --> 0:32:54.720
<v Speaker 3>Yeah, I didn't get very far. They kept giving me

0:32:54.760 --> 0:32:57.400
<v Speaker 3>their automated stuff. I couldn't get to a real person.

0:32:57.240 --> 0:32:59.320
<v Speaker 1>Okay, So I would try to figure out how to

0:32:59.320 --> 0:33:02.760
<v Speaker 1>get someone there. I would also I just I feel

0:33:02.800 --> 0:33:04.720
<v Speaker 1>like these lights are going to work with this given

0:33:04.800 --> 0:33:08.280
<v Speaker 1>what I'm seeing on the frequently asked questions here. So

0:33:08.400 --> 0:33:11.640
<v Speaker 1>I would try to continue to get a set of

0:33:11.680 --> 0:33:15.720
<v Speaker 1>these to work with your Eero if you find out

0:33:15.760 --> 0:33:19.880
<v Speaker 1>that they don't. I mean, yes, the secondary network is

0:33:19.920 --> 0:33:22.600
<v Speaker 1>an option, and you could even try. By the way,

0:33:22.600 --> 0:33:24.680
<v Speaker 1>with Eero, they have a guest network. You can try

0:33:24.680 --> 0:33:26.320
<v Speaker 1>to set that up and see if you can set

0:33:26.320 --> 0:33:30.440
<v Speaker 1>it up with a different SSID or you know, Wi

0:33:30.440 --> 0:33:32.640
<v Speaker 1>Fi network and see if you can connect them to that.

0:33:33.040 --> 0:33:35.080
<v Speaker 1>Maybe because it's a guest network, you can tweak some

0:33:35.120 --> 0:33:37.360
<v Speaker 1>of the settings to bring it down a little bit.

0:33:37.960 --> 0:33:39.680
<v Speaker 1>That might be an option. But the other thing you

0:33:39.680 --> 0:33:41.560
<v Speaker 1>could do at the end of the day is maybe

0:33:41.600 --> 0:33:45.440
<v Speaker 1>just get another router that you plug in and these

0:33:45.520 --> 0:33:47.680
<v Speaker 1>lights just connect to this router. I mean that's you know,

0:33:47.760 --> 0:33:50.040
<v Speaker 1>you can get a router for you know, fifty sixty

0:33:50.040 --> 0:33:52.560
<v Speaker 1>bucks and just use that one. But I have a

0:33:52.560 --> 0:33:55.480
<v Speaker 1>feeling that these do work. I would explore a little

0:33:55.520 --> 0:33:59.320
<v Speaker 1>bit more on the euro website and also the lighting

0:33:59.360 --> 0:34:02.200
<v Speaker 1>website and see, like talk to someone from the companies,

0:34:02.920 --> 0:34:05.560
<v Speaker 1>maybe from Halo themselves, and see what happens there, because

0:34:05.680 --> 0:34:07.800
<v Speaker 1>I have a feeling this is going to work. Sean,

0:34:07.920 --> 0:34:10.399
<v Speaker 1>keep me posted, okay, Rich on tech dot TV, hit

0:34:10.440 --> 0:34:12.359
<v Speaker 1>that contact button and let me know so we can

0:34:12.400 --> 0:34:14.520
<v Speaker 1>do a follow up. Thanks for the call today. Eight

0:34:14.520 --> 0:34:16.359
<v Speaker 1>a to eight Rich one oh one eight eight eight

0:34:16.480 --> 0:34:20.160
<v Speaker 1>seven four to two four one zero one. News this

0:34:20.200 --> 0:34:23.680
<v Speaker 1>week that Amazon and I Robot terminated their one point

0:34:23.800 --> 0:34:27.600
<v Speaker 1>seven billion dollar acquisition deal. They agreed to do this

0:34:27.760 --> 0:34:30.600
<v Speaker 1>because they couldn't get approval from the EU. And at

0:34:30.600 --> 0:34:33.920
<v Speaker 1>this point, we have seen so many big deals fall

0:34:34.000 --> 0:34:37.719
<v Speaker 1>through and almost all of it is driven by the

0:34:37.760 --> 0:34:42.480
<v Speaker 1>European Union and their standards and what they allow and

0:34:42.520 --> 0:34:45.160
<v Speaker 1>what they don't allow is quite different from the US.

0:34:45.280 --> 0:34:49.760
<v Speaker 1>They are much stricter than we are here in the US,

0:34:49.840 --> 0:34:53.560
<v Speaker 1>and they really do seem to have kind of like consumers'

0:34:53.680 --> 0:34:56.560
<v Speaker 1>best interest in mind. Now, I don't know if that's

0:34:56.600 --> 0:34:58.960
<v Speaker 1>the best thing for this I robot, because these robotic

0:34:59.040 --> 0:35:03.200
<v Speaker 1>vacuums have become almost a commodity over the years. Amazon

0:35:03.280 --> 0:35:05.360
<v Speaker 1>says this deal is going to be a loss for consumers,

0:35:05.400 --> 0:35:09.000
<v Speaker 1>competition and innovation in robotics. They also have to pay

0:35:09.040 --> 0:35:11.560
<v Speaker 1>I robot a breakup fee of ninety four million dollars,

0:35:11.880 --> 0:35:14.239
<v Speaker 1>and already I Robo on the heels of this said

0:35:14.239 --> 0:35:16.799
<v Speaker 1>that they're gonna have to lay off workers and it's

0:35:16.880 --> 0:35:18.359
<v Speaker 1>just not going to be as good. And of course

0:35:18.400 --> 0:35:20.719
<v Speaker 1>they probably say that just to say it, because you know,

0:35:21.360 --> 0:35:23.200
<v Speaker 1>they want everyone to feel bad for them. But at

0:35:23.200 --> 0:35:25.800
<v Speaker 1>the same time, you know, have we really seen a

0:35:25.800 --> 0:35:29.160
<v Speaker 1>lot of innovation and I think Amazon is probably the

0:35:29.160 --> 0:35:32.960
<v Speaker 1>biggest customer for or the biggest seller of I robot devices.

0:35:33.040 --> 0:35:38.480
<v Speaker 1>So that happened this week. A breakup fee, Yeah, when

0:35:38.480 --> 0:35:40.560
<v Speaker 1>you do these big deals, if they don't go through,

0:35:40.640 --> 0:35:42.759
<v Speaker 1>you got to pay because there's a cost of that

0:35:43.320 --> 0:35:50.319
<v Speaker 1>not happening. Yeah, Bobo wants some eighty eight rich one

0:35:50.320 --> 0:35:52.680
<v Speaker 1>on one eight eight eight seven four to two four

0:35:52.920 --> 0:35:57.040
<v Speaker 1>one zero one. This is rich On Tech Welcome to

0:35:57.440 --> 0:35:59.840
<v Speaker 1>rich on Tech. Rich DeMuro here hanging out with you

0:36:00.000 --> 0:36:02.799
<v Speaker 1>t talking technology at Triple eight rich one on one

0:36:03.000 --> 0:36:07.160
<v Speaker 1>eighty eight seven four to two four one zero one.

0:36:07.239 --> 0:36:08.960
<v Speaker 1>This is the show where I talk about the tech

0:36:08.960 --> 0:36:11.000
<v Speaker 1>stuff I think you should know about. It's also the

0:36:11.040 --> 0:36:16.240
<v Speaker 1>place where I answer your questions website richon tech dot TV.

0:36:16.480 --> 0:36:18.239
<v Speaker 1>Joining me in just a minute here will be Matt

0:36:18.320 --> 0:36:21.360
<v Speaker 1>Swider of the Shortcut. He was probably one of the

0:36:21.360 --> 0:36:24.520
<v Speaker 1>first people to use the applevision pro on an airplane,

0:36:24.520 --> 0:36:27.279
<v Speaker 1>so we're gonna get his thoughts on that. But first,

0:36:27.320 --> 0:36:29.520
<v Speaker 1>I just want to tell you about this social media

0:36:29.520 --> 0:36:35.800
<v Speaker 1>executives back on Capitol Hill being grilled by senators. Meta TikTok,

0:36:36.000 --> 0:36:41.080
<v Speaker 1>snapchat x, and discord uh heads were there to talk

0:36:41.120 --> 0:36:45.799
<v Speaker 1>about child safety on their platforms. Lawmakers press them on

0:36:45.880 --> 0:36:50.000
<v Speaker 1>sexual exploitation, predators, and harms to mental health, and also

0:36:50.040 --> 0:36:54.799
<v Speaker 1>the self image children face online. Even Mark Zuckerberg was

0:36:55.000 --> 0:36:58.360
<v Speaker 1>kind of not forced, but it was an interesting moment

0:36:58.400 --> 0:37:01.960
<v Speaker 1>where he turned around in a apologize to some parents

0:37:01.960 --> 0:37:05.720
<v Speaker 1>who lost a child to suicide that was possibly linked

0:37:05.719 --> 0:37:09.720
<v Speaker 1>to social media use. That was a really interesting moment

0:37:11.400 --> 0:37:14.000
<v Speaker 1>senators from both parties, and that's what's interesting about this.

0:37:14.080 --> 0:37:16.360
<v Speaker 1>A lot of people on both sides agree that stronger

0:37:16.400 --> 0:37:20.880
<v Speaker 1>protections for kids are needed, but so far, we don't

0:37:20.920 --> 0:37:23.520
<v Speaker 1>know what those protections should look like. We don't know

0:37:23.600 --> 0:37:26.880
<v Speaker 1>how they would be implemented. And these tech companies, of course,

0:37:27.080 --> 0:37:28.799
<v Speaker 1>they want to do it on their own accord. They

0:37:28.840 --> 0:37:33.200
<v Speaker 1>don't want to be legislated to do this. Except for Snap,

0:37:33.280 --> 0:37:36.080
<v Speaker 1>they actually said they would back a bill to create

0:37:36.120 --> 0:37:39.920
<v Speaker 1>a legal liability if they recommended harmful content to minors.

0:37:40.120 --> 0:37:42.759
<v Speaker 1>But most of these companies say, look, we're spending a

0:37:42.760 --> 0:37:45.799
<v Speaker 1>lot of money on safety tools, so we're doing all

0:37:45.840 --> 0:37:49.880
<v Speaker 1>we can. But are they I don't know. Having two kids,

0:37:49.880 --> 0:37:54.520
<v Speaker 1>I can tell you as a parent that knows technology,

0:37:54.640 --> 0:37:59.279
<v Speaker 1>it is extremely tough to filter or to limit or

0:37:59.320 --> 0:38:02.960
<v Speaker 1>to monitor what your kids do online. And that's with

0:38:03.160 --> 0:38:06.880
<v Speaker 1>kids with a parent that knows about technology. So imagine

0:38:07.000 --> 0:38:09.080
<v Speaker 1>the ninety nine percent of people out there who are

0:38:09.080 --> 0:38:13.200
<v Speaker 1>just giving their kids, you know, a pack of cigarettes basically,

0:38:13.400 --> 0:38:16.160
<v Speaker 1>which is a smartphone and letting them go to town.

0:38:16.360 --> 0:38:20.120
<v Speaker 1>And nobody really knows how bad this is. But we

0:38:20.239 --> 0:38:23.880
<v Speaker 1>are seeing the repercussions, which is, you know, you go

0:38:23.920 --> 0:38:27.040
<v Speaker 1>to any sort of school and all this stuff really

0:38:27.120 --> 0:38:32.040
<v Speaker 1>rules the social media, the texting, the cyber bullying, the

0:38:32.080 --> 0:38:35.360
<v Speaker 1>images they're seeing, the talk of suicide. It is bad.

0:38:35.640 --> 0:38:37.799
<v Speaker 1>It's really bad, and I don't know what to do

0:38:37.920 --> 0:38:41.800
<v Speaker 1>because we can't stop this stuff from happening. It happens

0:38:41.800 --> 0:38:45.880
<v Speaker 1>in real life too. This is just amplified. But are

0:38:45.920 --> 0:38:48.160
<v Speaker 1>you recommending this stuff to kids? If they look at

0:38:48.160 --> 0:38:50.080
<v Speaker 1>one thing, do you show them more? Do you make

0:38:50.120 --> 0:38:52.760
<v Speaker 1>them obsessed? These are the issues we have to figure

0:38:52.800 --> 0:38:56.080
<v Speaker 1>out with these apps that these kids love to use.

0:38:57.440 --> 0:39:00.880
<v Speaker 1>All right, let's bring on Matt Swider of the shortcut

0:39:01.040 --> 0:39:04.399
<v Speaker 1>dot Com. Matt writes about tech tips and all kinds

0:39:04.440 --> 0:39:06.160
<v Speaker 1>of stuff. Matt, Welcome to the show.

0:39:07.320 --> 0:39:11.480
<v Speaker 8>Good to be here, Rich and greetings from Montreal.

0:39:11.040 --> 0:39:13.520
<v Speaker 1>Oh Montreal. Is that where you took your flight with

0:39:13.600 --> 0:39:14.479
<v Speaker 1>the Vision Pro?

0:39:15.360 --> 0:39:18.960
<v Speaker 8>I did? I wanted to take an international flight and

0:39:19.000 --> 0:39:21.600
<v Speaker 8>that was the shortest way to get across the border

0:39:21.719 --> 0:39:24.560
<v Speaker 8>and test out the Apple Vision Pro on a flight

0:39:24.680 --> 0:39:25.920
<v Speaker 8>and in another country.

0:39:26.120 --> 0:39:29.280
<v Speaker 1>Why did you want to why the international aspect?

0:39:30.160 --> 0:39:32.920
<v Speaker 8>Well, I'm kind of curious to see if you know

0:39:33.000 --> 0:39:36.320
<v Speaker 8>you could log in as easily and download some stuff

0:39:36.320 --> 0:39:40.480
<v Speaker 8>from the app store that you couldn't normally do if

0:39:40.520 --> 0:39:42.680
<v Speaker 8>you were, say logged into a foreign account.

0:39:42.719 --> 0:39:44.720
<v Speaker 1>Ah, got it. Okay. The first time I went to Japan,

0:39:45.360 --> 0:39:47.440
<v Speaker 1>it was such a nightmare. Now things have gotten a

0:39:47.440 --> 0:39:49.439
<v Speaker 1>lot better, But like the first time I went there

0:39:49.840 --> 0:39:52.359
<v Speaker 1>the app store, my entire phone changed. It was like

0:39:52.440 --> 0:39:54.840
<v Speaker 1>it was such a night where like I couldn't download music,

0:39:55.200 --> 0:39:58.120
<v Speaker 1>I couldn't like update apps. It was like my whole

0:39:58.120 --> 0:40:00.279
<v Speaker 1>phone just kind of like stopped. Now that was like

0:40:00.360 --> 0:40:02.959
<v Speaker 1>ten years ago, but it was just so like wait,

0:40:03.040 --> 0:40:05.160
<v Speaker 1>I was like wait what Okay, So you got the

0:40:05.239 --> 0:40:07.759
<v Speaker 1>Vision Pro. You waited outside at the Apple Store in

0:40:07.760 --> 0:40:10.600
<v Speaker 1>New York City and you put this thing on, You

0:40:11.040 --> 0:40:13.839
<v Speaker 1>got on a flight. What was it like to wear

0:40:13.840 --> 0:40:15.400
<v Speaker 1>it on the flight? Were people looking at you?

0:40:16.239 --> 0:40:16.600
<v Speaker 3>Yeah?

0:40:16.640 --> 0:40:19.600
<v Speaker 8>So I actually wore it in the Delta lounge and

0:40:20.600 --> 0:40:22.719
<v Speaker 8>it was kind of an interesting thing because there was

0:40:22.760 --> 0:40:25.719
<v Speaker 8>another one other person there who happened to have one,

0:40:25.920 --> 0:40:28.440
<v Speaker 8>and we were both wearing it, and we got so

0:40:28.600 --> 0:40:32.040
<v Speaker 8>many looks and a lot of video being recorded. So

0:40:32.080 --> 0:40:34.000
<v Speaker 8>we had a little bit of a fan club of

0:40:34.080 --> 0:40:36.200
<v Speaker 8>people wanting to experience it. And I gave it to

0:40:36.239 --> 0:40:38.040
<v Speaker 8>the bartender and he tried it on.

0:40:38.120 --> 0:40:39.640
<v Speaker 9>So that was before the flight.

0:40:39.840 --> 0:40:42.880
<v Speaker 1>You gave someone your your headset just like some random

0:40:42.920 --> 0:40:44.240
<v Speaker 1>person put on your headset.

0:40:44.920 --> 0:40:47.840
<v Speaker 8>The bartender made a good drink, so I was busy

0:40:47.880 --> 0:40:51.799
<v Speaker 8>sipping on a cocktail and he was, you know, experiencing

0:40:52.440 --> 0:40:55.360
<v Speaker 8>the AR technology for the first time, and that was

0:40:55.880 --> 0:40:57.360
<v Speaker 8>it was a delight for me to see.

0:40:57.680 --> 0:40:59.480
<v Speaker 1>Yeah, I imagine what was his reaction.

0:41:00.360 --> 0:41:03.400
<v Speaker 8>He loved it, you know it it was very intuitive.

0:41:03.520 --> 0:41:06.000
<v Speaker 8>So that was really nice because I didn't have to

0:41:06.040 --> 0:41:08.920
<v Speaker 8>explain much. And you know, it's just like dealing with

0:41:08.960 --> 0:41:11.439
<v Speaker 8>your phone, but with windows floating up in the air.

0:41:11.880 --> 0:41:13.399
<v Speaker 1>So what was it like to wear it on the plane?

0:41:13.440 --> 0:41:16.000
<v Speaker 1>Did you get sick? Is it great? Is it amazing?

0:41:16.160 --> 0:41:16.920
<v Speaker 1>What was that like?

0:41:17.920 --> 0:41:21.879
<v Speaker 8>I didn't get sick, which was good news, and I

0:41:21.920 --> 0:41:24.360
<v Speaker 8>loved wearing it on the plane because I didn't have

0:41:24.400 --> 0:41:29.239
<v Speaker 8>to take out my laptop. And surprise, a Delta flight

0:41:29.400 --> 0:41:32.880
<v Speaker 8>in going to an international country did not have a

0:41:32.920 --> 0:41:35.520
<v Speaker 8>TV in the seatback, so I thought I was stuck,

0:41:35.920 --> 0:41:37.759
<v Speaker 8>you know, being bored. But I'm like, oh, I have

0:41:37.920 --> 0:41:41.120
<v Speaker 8>this headset, so I got to watch episodes of Ted

0:41:41.200 --> 0:41:44.920
<v Speaker 8>Lasso in you know, when everybody else was bored around me,

0:41:45.040 --> 0:41:46.680
<v Speaker 8>I was like, all right, I can take care of

0:41:46.680 --> 0:41:51.120
<v Speaker 8>that situation. And that was really nice. I also, you know,

0:41:51.440 --> 0:41:55.719
<v Speaker 8>fixed or remedied the situation of battery life. So if

0:41:55.760 --> 0:42:00.160
<v Speaker 8>I had to give people some tips on traveling it

0:42:00.200 --> 0:42:03.040
<v Speaker 8>in an Apple travel case. They have a travel case

0:42:03.040 --> 0:42:06.400
<v Speaker 8>that they sell or some other case that protects protect

0:42:06.440 --> 0:42:07.120
<v Speaker 8>your investment.

0:42:07.440 --> 0:42:09.880
<v Speaker 1>So that's really Wait does it not come with a case?

0:42:10.840 --> 0:42:13.560
<v Speaker 8>So it it does not come with the case then,

0:42:13.880 --> 0:42:18.120
<v Speaker 8>and that is you know it comes with a you

0:42:18.160 --> 0:42:19.160
<v Speaker 8>have to buy that separately.

0:42:19.360 --> 0:42:21.880
<v Speaker 1>Oh wow, okay, so you gotta you need a travel

0:42:21.880 --> 0:42:23.560
<v Speaker 1>case for the vision pro Yeah. I mean if you're

0:42:23.560 --> 0:42:25.319
<v Speaker 1>gonna take this thing on a plane, you do not.

0:42:25.520 --> 0:42:27.279
<v Speaker 1>Because I've already seen pictures I don't know if they're

0:42:27.280 --> 0:42:29.800
<v Speaker 1>fake or not of the front glass cracked.

0:42:30.719 --> 0:42:33.200
<v Speaker 8>Yes, yes, I think those were dropped tests.

0:42:33.360 --> 0:42:35.440
<v Speaker 1>Okay, so they were real. Wow, because this is the

0:42:35.800 --> 0:42:38.640
<v Speaker 1>front is glass. So the travel case two hundred dollars.

0:42:39.000 --> 0:42:41.239
<v Speaker 1>This is an expensive investment.

0:42:41.320 --> 0:42:41.440
<v Speaker 10>Now.

0:42:41.480 --> 0:42:43.719
<v Speaker 1>I know for you, obviously you cover this stuff and

0:42:43.760 --> 0:42:45.719
<v Speaker 1>you're gonna be making a lot of content from it,

0:42:45.760 --> 0:42:48.120
<v Speaker 1>so it's well worth it. But do you think that

0:42:48.200 --> 0:42:50.080
<v Speaker 1>if you travel a lot and you're doing a lot

0:42:50.120 --> 0:42:52.520
<v Speaker 1>of international trips, is this just game changing?

0:42:53.880 --> 0:42:54.279
<v Speaker 3>It is?

0:42:54.360 --> 0:42:56.600
<v Speaker 8>And like it's like you were talking about with Scott

0:42:56.640 --> 0:43:00.399
<v Speaker 8>before it's gonna you're gonna have to have version two,

0:43:00.480 --> 0:43:03.040
<v Speaker 8>three four, get a lot cheaper, and that's when it

0:43:03.080 --> 0:43:07.799
<v Speaker 8>becomes game changing. But this reminds me of the iPhone one.

0:43:07.880 --> 0:43:11.000
<v Speaker 8>You know, it was too expensive. That iPhone one costs

0:43:11.040 --> 0:43:13.040
<v Speaker 8>six hundred dollars when it first came out, and there

0:43:13.080 --> 0:43:15.680
<v Speaker 8>was no app store, there was no front facing camera.

0:43:16.719 --> 0:43:21.839
<v Speaker 8>This is the iPhone one of augmented reality. The other

0:43:22.040 --> 0:43:24.960
<v Speaker 8>thing I did fix was when I was at the

0:43:25.120 --> 0:43:29.280
<v Speaker 8>Apple store, I got a Mophy charger, the power Station Pro,

0:43:29.800 --> 0:43:34.680
<v Speaker 8>and I got a Gan charger from that, the Mope brand,

0:43:34.719 --> 0:43:39.000
<v Speaker 8>and I was able to put the you know, last

0:43:39.040 --> 0:43:41.120
<v Speaker 8>more than two hours. That's like one of the biggest

0:43:41.120 --> 0:43:43.839
<v Speaker 8>problems with something like this is like the battery life

0:43:43.880 --> 0:43:46.320
<v Speaker 8>goes so quickly, so if you're on a flight across

0:43:46.400 --> 0:43:49.000
<v Speaker 8>the country, you're not going to be able to use

0:43:49.000 --> 0:43:52.680
<v Speaker 8>it for even half of the flight. So, uh, definitely

0:43:52.719 --> 0:43:55.800
<v Speaker 8>I recommend to people getting an external battery, get a

0:43:55.840 --> 0:43:59.520
<v Speaker 8>good one. Mine was twenty thousand millions, so definitely something

0:43:59.520 --> 0:44:01.000
<v Speaker 8>you need for t Now.

0:44:00.920 --> 0:44:04.640
<v Speaker 1>You can also plug this in though, to do continuous power, right.

0:44:05.560 --> 0:44:08.640
<v Speaker 8>Yeah, So that's why I kind of upgraded the charge

0:44:08.640 --> 0:44:11.760
<v Speaker 8>of the charge that it comes with the Apple Vision

0:44:11.760 --> 0:44:15.200
<v Speaker 8>Pro is thirty lots. And while that's all well and

0:44:15.239 --> 0:44:18.440
<v Speaker 8>good to you know, power that up, I feel like

0:44:18.640 --> 0:44:20.759
<v Speaker 8>I don't want to carry a thirty charge around, so

0:44:21.120 --> 0:44:23.279
<v Speaker 8>I wanted to consolidate and have one that will charge

0:44:23.320 --> 0:44:25.640
<v Speaker 8>my MacBook, my iPad, whatever I throw at it.

0:44:26.040 --> 0:44:30.080
<v Speaker 1>Okay, And so again, do you think that this is

0:44:30.320 --> 0:44:33.680
<v Speaker 1>a nice addition to watching a movie on the plane

0:44:33.840 --> 0:44:36.040
<v Speaker 1>or is it kind of like just too much effort?

0:44:36.320 --> 0:44:38.040
<v Speaker 1>Or is it I mean I tried one time to

0:44:38.360 --> 0:44:40.200
<v Speaker 1>bring a VR headset on a plane and I was

0:44:40.200 --> 0:44:42.919
<v Speaker 1>like so embarrassed to wear it. Do you think that

0:44:42.920 --> 0:44:44.839
<v Speaker 1>that happens here or not? Do you think people are

0:44:45.160 --> 0:44:47.200
<v Speaker 1>familiar enough with this that that's not going to happen.

0:44:48.480 --> 0:44:51.560
<v Speaker 8>I think you're definitely going to be embarrassed by wearing

0:44:51.600 --> 0:44:54.279
<v Speaker 8>it if you're self conscious about it, because it will

0:44:54.440 --> 0:44:57.560
<v Speaker 8>draw looks, especially in this first year. But like anything,

0:44:57.640 --> 0:44:59.920
<v Speaker 8>as soon as it's adopted and everybody else can afford

0:45:00.200 --> 0:45:02.359
<v Speaker 8>and get one, as those that drops in price, it'll

0:45:02.400 --> 0:45:06.080
<v Speaker 8>become a commonplace. I do think that the movie watching

0:45:06.120 --> 0:45:09.680
<v Speaker 8>experience is really nice because, say you lean back in

0:45:09.719 --> 0:45:12.000
<v Speaker 8>your seat, you don't have to crank your neck to

0:45:12.600 --> 0:45:15.600
<v Speaker 8>watch the TV if you do have one in your seatback,

0:45:16.400 --> 0:45:19.480
<v Speaker 8>because it'll be you can move the floating window around

0:45:19.520 --> 0:45:21.920
<v Speaker 8>and it kind of goes with you, you know, no

0:45:22.040 --> 0:45:25.319
<v Speaker 8>matter where you are, So that is kind of one

0:45:25.320 --> 0:45:28.640
<v Speaker 8>of the killer apps for me is having multiple windows

0:45:29.480 --> 0:45:31.360
<v Speaker 8>to work or watch a movie.

0:45:31.440 --> 0:45:34.000
<v Speaker 1>I've got about thirty seconds. What about the flight attendant

0:45:34.040 --> 0:45:35.399
<v Speaker 1>when they came up to you to you know, ask

0:45:35.480 --> 0:45:38.160
<v Speaker 1>for a drink or whatever. Did did the pass through

0:45:38.239 --> 0:45:40.680
<v Speaker 1>sort of work or what it does work?

0:45:40.719 --> 0:45:45.520
<v Speaker 8>And people, you know don't really they still communicate with you.

0:45:45.600 --> 0:45:47.000
<v Speaker 8>So that's kind of nice because you can kind of

0:45:47.040 --> 0:45:48.120
<v Speaker 8>see your eyes through it.

0:45:48.040 --> 0:45:50.000
<v Speaker 1>So they talk to you. Wait, hold on your eyes

0:45:50.080 --> 0:45:52.359
<v Speaker 1>like your eyes were on the outside screen. The flight

0:45:52.400 --> 0:45:54.120
<v Speaker 1>attendant came up to you and you literally talked to

0:45:54.120 --> 0:45:56.360
<v Speaker 1>them through this headset, right.

0:45:56.280 --> 0:45:58.239
<v Speaker 8>And that is and no one batter than I it was.

0:45:58.840 --> 0:46:01.560
<v Speaker 8>I was expecting people to, you know, question it more,

0:46:01.600 --> 0:46:03.640
<v Speaker 8>but no one just like it was normal.

0:46:03.920 --> 0:46:07.160
<v Speaker 1>What a world we live in. Oh my gosh, I

0:46:07.280 --> 0:46:09.960
<v Speaker 1>this is so wild. I'm sure flight attendants around the

0:46:10.000 --> 0:46:11.920
<v Speaker 1>world are going to be telling stories about this stuff,

0:46:11.960 --> 0:46:14.200
<v Speaker 1>like in the next couple of weeks of just how wild.

0:46:14.280 --> 0:46:17.520
<v Speaker 1>This is going to be Matt Swider of the shortcut

0:46:17.640 --> 0:46:20.359
<v Speaker 1>dot com. He's got a great write up about his

0:46:20.480 --> 0:46:24.400
<v Speaker 1>Apple Vision pro airplane flight and all the accessories you

0:46:24.480 --> 0:46:26.320
<v Speaker 1>just mentioned. I will link that up on my website.

0:46:26.400 --> 0:46:28.840
<v Speaker 1>Rich on tech dot tv. Matt, thanks so much for

0:46:28.920 --> 0:46:32.200
<v Speaker 1>joining me today. Thanks Rich all right, thanks for being on.

0:46:33.360 --> 0:46:35.000
<v Speaker 1>Before we go to break, let me just tell you

0:46:35.080 --> 0:46:41.680
<v Speaker 1>about Disney UH and ESPN and Hulu. Okay, so Disney Plus,

0:46:41.719 --> 0:46:46.560
<v Speaker 1>remember they were talking about getting this password sharing crackdown

0:46:46.600 --> 0:46:51.600
<v Speaker 1>started while Hulu is doing this. So Hulu announced, they

0:46:51.719 --> 0:46:55.160
<v Speaker 1>emailed subscribers and they said the game, the free ride

0:46:55.280 --> 0:46:57.359
<v Speaker 1>is over. If you want to share your password, we're

0:46:57.400 --> 0:47:01.120
<v Speaker 1>not gonna allow it anymore. So this starts on March four, fourteenth,

0:47:01.160 --> 0:47:03.360
<v Speaker 1>and basically they said they're going to use technology to

0:47:03.440 --> 0:47:06.520
<v Speaker 1>figure out if your account is sharing your password with

0:47:06.560 --> 0:47:10.120
<v Speaker 1>people outside of your household. Now what does that mean? Yeah,

0:47:10.160 --> 0:47:13.400
<v Speaker 1>it's a little bit blurry, But at the same time,

0:47:13.719 --> 0:47:15.319
<v Speaker 1>I think a lot of it has to do with

0:47:15.360 --> 0:47:18.040
<v Speaker 1>the IP address of the systems, if it's a TV,

0:47:18.120 --> 0:47:20.600
<v Speaker 1>if it's a laptop, if you travel and have a

0:47:20.640 --> 0:47:22.880
<v Speaker 1>Hulu account, yes, you'll be able to watch this wherever.

0:47:22.920 --> 0:47:25.400
<v Speaker 1>You travel to. But if you have a Hulu account

0:47:25.400 --> 0:47:28.160
<v Speaker 1>and you live in California and your you know, family

0:47:28.160 --> 0:47:32.600
<v Speaker 1>member or friend logs in from Georgia, probably not going

0:47:32.640 --> 0:47:36.080
<v Speaker 1>to be allowed. So again, this starts on March fourteenth,

0:47:36.120 --> 0:47:39.520
<v Speaker 1>and this is you know Netflix did this first, because

0:47:39.600 --> 0:47:42.920
<v Speaker 1>here's the deal. These these streaming services. For a long time,

0:47:43.360 --> 0:47:47.000
<v Speaker 1>the growth was just unlimited. People just kept signing up,

0:47:47.200 --> 0:47:49.759
<v Speaker 1>they just kept paying and it didn't really matter if

0:47:49.840 --> 0:47:52.360
<v Speaker 1>people were sharing their accounts. Now they're to a point

0:47:52.640 --> 0:47:54.920
<v Speaker 1>where these streaming services are spending a lot of money

0:47:54.920 --> 0:47:57.799
<v Speaker 1>on original content. Not as many people are signing up.

0:47:57.920 --> 0:48:00.839
<v Speaker 1>Some people are canceling, and so there's saying no, we're

0:48:00.840 --> 0:48:02.880
<v Speaker 1>not gonna let you share these things anymore. And we

0:48:02.920 --> 0:48:05.600
<v Speaker 1>know if you're sharing, they have the systems in place

0:48:05.640 --> 0:48:08.120
<v Speaker 1>to figure it out, they just weren't enforcing it. So

0:48:08.160 --> 0:48:09.960
<v Speaker 1>if you have Hulu, if you have Disney Plus, you

0:48:10.040 --> 0:48:13.640
<v Speaker 1>got ESPN again, free ride is over. You gotta stop

0:48:13.640 --> 0:48:17.040
<v Speaker 1>sharing your account eighty eight rich one on one eight

0:48:17.080 --> 0:48:20.040
<v Speaker 1>eight eight seven four to two four one zero one.

0:48:20.080 --> 0:48:23.239
<v Speaker 1>Give me a call if you have a question about technology. Wow,

0:48:23.239 --> 0:48:27.040
<v Speaker 1>I feel like I'm at the uh middle school dance

0:48:28.840 --> 0:48:32.200
<v Speaker 1>That slow dance. You know, you're like nervous to ask

0:48:32.280 --> 0:48:34.959
<v Speaker 1>someone to dance with you. Remember how nervous you were

0:48:35.000 --> 0:48:38.000
<v Speaker 1>back in the day, those little dances. It's all part

0:48:38.000 --> 0:48:42.800
<v Speaker 1>of growing up. You'd stand, you know, hands apart, didn't

0:48:42.840 --> 0:48:48.040
<v Speaker 1>really want to touch. Oh, bobos got in close. Okay.

0:48:48.640 --> 0:48:51.359
<v Speaker 1>Welcome back to Rich on tech eighty to eight Rich

0:48:51.400 --> 0:48:53.799
<v Speaker 1>one O one eight eight eight seven four to two

0:48:53.960 --> 0:48:55.120
<v Speaker 1>four one zero one.

0:48:56.280 --> 0:48:56.440
<v Speaker 11>Uh.

0:48:56.719 --> 0:49:00.920
<v Speaker 1>Let's go to John in Fallbrook, California. John, you're on

0:49:01.000 --> 0:49:01.359
<v Speaker 1>with Rich.

0:49:02.600 --> 0:49:04.879
<v Speaker 2>Thanks Rich, Thanks for taking my call.

0:49:06.160 --> 0:49:09.080
<v Speaker 3>I get two questions, but the most important.

0:49:08.600 --> 0:49:09.359
<v Speaker 7>One is.

0:49:10.880 --> 0:49:15.360
<v Speaker 2>My phone calls, my mis calls, and.

0:49:15.400 --> 0:49:19.520
<v Speaker 7>My phone messages show up on my wife's phone.

0:49:20.120 --> 0:49:24.000
<v Speaker 10>She's got Ice thirteen and I have an S.

0:49:26.120 --> 0:49:30.920
<v Speaker 1>Are you sharing? Are you sharing the same Apple ID? Yeah,

0:49:31.000 --> 0:49:33.040
<v Speaker 1>that's what's happening. That's it.

0:49:33.960 --> 0:49:38.840
<v Speaker 7>Can I use the same iCloud with the do IDs?

0:49:40.280 --> 0:49:40.480
<v Speaker 3>No?

0:49:40.760 --> 0:49:45.080
<v Speaker 1>So well, So Apple has something called family sharing, and

0:49:45.120 --> 0:49:47.320
<v Speaker 1>that's what you got to do. So you can share,

0:49:47.440 --> 0:49:49.960
<v Speaker 1>like if you have iCloud storage, whatever, you have apps

0:49:50.000 --> 0:49:52.919
<v Speaker 1>that you download, anything that you do, you can share

0:49:52.920 --> 0:49:57.560
<v Speaker 1>across those devices. But if you have the same Apple

0:49:57.600 --> 0:50:01.560
<v Speaker 1>ID on both devices, it will share the calls and

0:50:01.680 --> 0:50:05.480
<v Speaker 1>the voicemail. It's interesting. This is a change that is

0:50:05.520 --> 0:50:08.040
<v Speaker 1>not really wasn't really announced in iOS seventeen, but I've

0:50:08.040 --> 0:50:11.240
<v Speaker 1>got enough calls about it where I guess it happened

0:50:11.239 --> 0:50:14.440
<v Speaker 1>and they made this change and it's not like a

0:50:14.560 --> 0:50:18.280
<v Speaker 1>documented thing. But the reality is I see this all

0:50:18.320 --> 0:50:21.600
<v Speaker 1>the time. So many the parents I know their kids

0:50:21.680 --> 0:50:24.239
<v Speaker 1>are logged in with their Apple ID, and so their

0:50:24.320 --> 0:50:26.840
<v Speaker 1>kidds on their iPad and they're seeing all their text

0:50:26.840 --> 0:50:29.759
<v Speaker 1>messages the whole time, and it's like, you got to

0:50:29.760 --> 0:50:32.200
<v Speaker 1>get this kid their own Apple ID. So everyone in

0:50:32.239 --> 0:50:35.080
<v Speaker 1>the family should have their own Apple ID, you and

0:50:35.080 --> 0:50:38.080
<v Speaker 1>your wife, not just for privacy reasons, but also even

0:50:38.120 --> 0:50:39.600
<v Speaker 1>if you have nothing to hide, it's not a big deal.

0:50:39.600 --> 0:50:42.080
<v Speaker 1>It's just it's just better for the security of that

0:50:42.160 --> 0:50:45.000
<v Speaker 1>device and the security of the account, and also the

0:50:45.040 --> 0:50:47.920
<v Speaker 1>way that Apple has set things up, it's best not

0:50:48.120 --> 0:50:50.920
<v Speaker 1>to share an Apple ID with two different users, because,

0:50:51.680 --> 0:50:54.200
<v Speaker 1>like you just noticed, you're going to run into issues

0:50:54.239 --> 0:50:58.240
<v Speaker 1>like this. So set up a secondary Apple ID. It's free,

0:50:58.480 --> 0:51:00.720
<v Speaker 1>and then you link them up under what called Apple

0:51:00.840 --> 0:51:04.480
<v Speaker 1>Family Sharing. And once you have that set up, you

0:51:04.520 --> 0:51:06.880
<v Speaker 1>can then your wife can download any of the apps

0:51:06.920 --> 0:51:11.000
<v Speaker 1>that you've paid for. You can share the iCloud account.

0:51:11.120 --> 0:51:13.399
<v Speaker 1>If you have Apple Music family, you can share that.

0:51:13.719 --> 0:51:15.480
<v Speaker 1>But you get up to I think it's six people

0:51:15.520 --> 0:51:17.880
<v Speaker 1>to share on the account. But set up that John

0:51:18.040 --> 0:51:21.480
<v Speaker 1>and that should take care of it. The voicemail situation,

0:51:21.719 --> 0:51:24.440
<v Speaker 1>I think that's that's interesting that that would show up to.

0:51:24.960 --> 0:51:27.120
<v Speaker 1>But I think maybe that's the way Apple changed the

0:51:27.200 --> 0:51:30.319
<v Speaker 1>voicemail to kind of they're now intercepting the voicemails. It's

0:51:30.320 --> 0:51:31.799
<v Speaker 1>a little complicated. I don't want to get into it,

0:51:31.840 --> 0:51:35.000
<v Speaker 1>but that's probably what's going on there. But yes, separate

0:51:35.040 --> 0:51:37.920
<v Speaker 1>those Apple IDs you should be just fine. Let's go

0:51:37.960 --> 0:51:40.560
<v Speaker 1>to Paul in Columbus, Ohio. Paul, you're on with Rich.

0:51:41.440 --> 0:51:45.160
<v Speaker 7>Thank you and your congratulations on your year plus.

0:51:45.320 --> 0:51:47.799
<v Speaker 1>Thank you, Paul, appreciate that. What can I help you with?

0:51:48.760 --> 0:51:52.600
<v Speaker 7>Okay, I was looking at a TV that was a

0:51:52.680 --> 0:51:55.920
<v Speaker 7>high sense and they've had some pretty good sales and

0:51:55.960 --> 0:51:58.760
<v Speaker 7>I know for a lower end cost either pretty good.

0:51:59.600 --> 0:52:03.640
<v Speaker 7>So I was looking at the fifty five inch U

0:52:04.160 --> 0:52:08.680
<v Speaker 7>seven K Okay, that's the primary numbers in the model yep.

0:52:09.000 --> 0:52:12.280
<v Speaker 7>And then there was one the same one at Costco

0:52:12.360 --> 0:52:15.799
<v Speaker 7>except it was a seven to five K and I

0:52:15.840 --> 0:52:19.960
<v Speaker 7>remember hearing about this before that some large companies purchases

0:52:20.080 --> 0:52:23.440
<v Speaker 7>big Knox stores or whatever will get ones that aren't

0:52:23.560 --> 0:52:26.879
<v Speaker 7>exactly the same number, and I'm just curious what would

0:52:26.920 --> 0:52:30.040
<v Speaker 7>be different about those too when I would get without

0:52:30.080 --> 0:52:32.200
<v Speaker 7>the seventy five the seven.

0:52:33.000 --> 0:52:36.040
<v Speaker 1>So yeah, the High Sense, by the way, Great TV

0:52:36.200 --> 0:52:39.000
<v Speaker 1>so highly recommended the U seven series. The U eight

0:52:39.080 --> 0:52:41.680
<v Speaker 1>series was recommended by the expert we had on a

0:52:41.680 --> 0:52:44.680
<v Speaker 1>couple of weeks ago. So the reason why Costco has

0:52:44.719 --> 0:52:46.920
<v Speaker 1>different model numbers I was just talking about this with

0:52:47.160 --> 0:52:51.040
<v Speaker 1>another person the other day, is that basically it's it's

0:52:51.040 --> 0:52:53.400
<v Speaker 1>mostly for price comparison, like they don't want to make

0:52:53.400 --> 0:52:56.600
<v Speaker 1>it easy to do that, but also Costco sometimes adds

0:52:56.600 --> 0:53:00.080
<v Speaker 1>a little something extra to what they do versus the

0:53:00.120 --> 0:53:02.680
<v Speaker 1>spies of the world or the targets, so they want

0:53:02.680 --> 0:53:05.680
<v Speaker 1>to have their own unique model number to make things

0:53:06.560 --> 0:53:09.400
<v Speaker 1>a little bit trickier for you. I think at the

0:53:09.480 --> 0:53:11.040
<v Speaker 1>end of the day, though, I think that if you

0:53:11.080 --> 0:53:14.120
<v Speaker 1>are getting the TV from Costco, check the specs. There

0:53:14.200 --> 0:53:16.640
<v Speaker 1>might be something that's slightly different, But in many cases

0:53:16.680 --> 0:53:19.319
<v Speaker 1>I think it's probably better than what you'd get out

0:53:19.320 --> 0:53:22.360
<v Speaker 1>there on the open market. Since Costco operates under our membership,

0:53:22.600 --> 0:53:24.440
<v Speaker 1>But that's really what it is. I know it's frustrating

0:53:24.440 --> 0:53:26.880
<v Speaker 1>when you're typing it into Costco to try our Google

0:53:26.920 --> 0:53:29.319
<v Speaker 1>to try to do that search, but I think you'll

0:53:29.360 --> 0:53:31.280
<v Speaker 1>be just fine with what they're offering there at Costco.

0:53:31.360 --> 0:53:34.040
<v Speaker 1>Thanks for the call, Paul. Coming up, we'll talk online

0:53:34.120 --> 0:53:38.640
<v Speaker 1>data privacy. You're listening to rich on Tech. Welcome back

0:53:38.640 --> 0:53:42.000
<v Speaker 1>to rich on Tech. Rich DeMuro here talking technology with

0:53:42.080 --> 0:53:45.600
<v Speaker 1>you at triple eight rich one oh one eight eight

0:53:45.680 --> 0:53:49.600
<v Speaker 1>eight seven four to two four one zero one. The

0:53:49.680 --> 0:53:53.879
<v Speaker 1>website is rich on Tech dot tv. If you want

0:53:53.880 --> 0:53:55.759
<v Speaker 1>to link to something that I mentioned here on the show,

0:53:55.920 --> 0:53:59.120
<v Speaker 1>just go right to the top it says mentioned on

0:53:59.160 --> 0:54:01.840
<v Speaker 1>the radio. Just click there and you can get links

0:54:01.880 --> 0:54:07.799
<v Speaker 1>in real time. Cybersecurity is such a huge deal in

0:54:07.840 --> 0:54:12.000
<v Speaker 1>our lives privacy. If you're online, you know, chances are

0:54:12.040 --> 0:54:16.080
<v Speaker 1>your information is out there and it is yours to protect.

0:54:16.600 --> 0:54:20.520
<v Speaker 1>So let's bring on Lisa Plagomaire, executive director at the

0:54:20.680 --> 0:54:24.240
<v Speaker 1>National Cybersecurity Alliance, to talk about some of the ways

0:54:24.280 --> 0:54:27.000
<v Speaker 1>we can protect our privacy. Lisa, thanks for joining.

0:54:26.840 --> 0:54:28.680
<v Speaker 12>Me, happy to be here.

0:54:28.719 --> 0:54:32.359
<v Speaker 1>Thanks you so explain to me what the National Cybersecurity

0:54:32.400 --> 0:54:34.319
<v Speaker 1>Alliance is So.

0:54:34.280 --> 0:54:37.879
<v Speaker 13>We're a nonprofit organization. We're actually the founders of Cybersecurity

0:54:37.880 --> 0:54:41.280
<v Speaker 13>Awareness Month every October, and our mission is around empowering

0:54:41.360 --> 0:54:44.040
<v Speaker 13>a more secure, interconnected world. So what that means is

0:54:44.080 --> 0:54:47.680
<v Speaker 13>empowering consumers and everyday people with the information they need

0:54:48.200 --> 0:54:50.799
<v Speaker 13>to stay secured, to keep your information private when they

0:54:50.880 --> 0:54:54.239
<v Speaker 13>choose to, and so it's StaySafe online dot org. We

0:54:54.320 --> 0:54:58.680
<v Speaker 13>have a lot of very plainspoken advice. You won't find

0:54:58.719 --> 0:55:01.440
<v Speaker 13>a lot of techt speaker legalleese on our website. We

0:55:01.480 --> 0:55:05.080
<v Speaker 13>have all kinds of advice for the average average citizen

0:55:05.280 --> 0:55:06.240
<v Speaker 13>easy to understand.

0:55:06.640 --> 0:55:09.440
<v Speaker 1>So let's first talk about kind of like where we're

0:55:09.480 --> 0:55:13.040
<v Speaker 1>at with cybersecurity, like how much are we at risk

0:55:13.080 --> 0:55:15.880
<v Speaker 1>on a daily basis, Like we always hear about hacking

0:55:16.080 --> 0:55:18.080
<v Speaker 1>and you know these data breaches and all that stuff,

0:55:18.080 --> 0:55:20.360
<v Speaker 1>Like how much is the average consumer kind of what

0:55:20.440 --> 0:55:21.200
<v Speaker 1>are they up against?

0:55:22.880 --> 0:55:27.560
<v Speaker 13>They're up against highly highly sophisticated organized crime in nation

0:55:27.680 --> 0:55:30.880
<v Speaker 13>states like the Big Four, so Russia, China, Iran in

0:55:30.920 --> 0:55:36.239
<v Speaker 13>North Korea, and you might have seen Director Ray testifying

0:55:36.280 --> 0:55:42.239
<v Speaker 13>this week about the Chinese infiltrating our critical national infrastructure

0:55:42.320 --> 0:55:45.520
<v Speaker 13>things like the power grids and water treatment plants things

0:55:45.600 --> 0:55:51.600
<v Speaker 13>like that. They used everyday citizens, normal Americans hardware to

0:55:51.640 --> 0:55:54.680
<v Speaker 13>do that. So they used routers in people's homes and

0:55:54.719 --> 0:55:59.960
<v Speaker 13>in small businesses to create essentially a bot that they

0:56:00.080 --> 0:56:03.399
<v Speaker 13>could use to infiltrate our own infrastructure, So using our

0:56:03.400 --> 0:56:04.719
<v Speaker 13>own hardware against.

0:56:04.480 --> 0:56:05.160
<v Speaker 12>Us, if you will.

0:56:06.440 --> 0:56:10.319
<v Speaker 13>So this has gone way beyond, unfortunately, way beyond sort

0:56:10.320 --> 0:56:12.480
<v Speaker 13>of data breaches and things like that. We still have

0:56:12.560 --> 0:56:15.759
<v Speaker 13>to be concerned about those, but it's also escalated to

0:56:15.800 --> 0:56:18.400
<v Speaker 13>the level of being a national security issue.

0:56:18.920 --> 0:56:20.799
<v Speaker 1>So it used to be back in the day if

0:56:20.840 --> 0:56:23.040
<v Speaker 1>you didn't change the password on your router, that was

0:56:23.120 --> 0:56:25.239
<v Speaker 1>kind of like a you know, well, big deal, What's

0:56:25.360 --> 0:56:27.400
<v Speaker 1>what's someone going to do get into my house?

0:56:27.480 --> 0:56:27.719
<v Speaker 3>You know?

0:56:28.880 --> 0:56:32.280
<v Speaker 1>But nowadays, obviously a lot of these companies have taken

0:56:32.320 --> 0:56:34.480
<v Speaker 1>steps to do that and make sure that you're not

0:56:34.600 --> 0:56:38.160
<v Speaker 1>using like a basic, you know, factory password. But what

0:56:38.239 --> 0:56:40.520
<v Speaker 1>about the average consumer, Like, what what are kind of

0:56:40.560 --> 0:56:42.880
<v Speaker 1>like the first steps we can take to protect our

0:56:42.880 --> 0:56:43.880
<v Speaker 1>privacy online?

0:56:44.440 --> 0:56:46.040
<v Speaker 12>So there are a couple of things that are really

0:56:46.080 --> 0:56:46.560
<v Speaker 12>really basic.

0:56:46.680 --> 0:56:50.040
<v Speaker 13>There's there's four main things that everybody can do, and

0:56:50.080 --> 0:56:52.200
<v Speaker 13>if we all did them, they would make a massive

0:56:52.280 --> 0:56:53.320
<v Speaker 13>debt in the problem.

0:56:53.760 --> 0:56:55.360
<v Speaker 12>So The first one is passwords.

0:56:55.360 --> 0:56:58.239
<v Speaker 13>We have some really bad habits about using the same

0:56:58.239 --> 0:57:02.359
<v Speaker 13>password on multiple websites or a similar one. Those are

0:57:02.400 --> 0:57:04.759
<v Speaker 13>really easy to hack. They're using software to hack them,

0:57:05.000 --> 0:57:08.720
<v Speaker 13>password cracking tools. So don't use the same password on everything.

0:57:08.760 --> 0:57:11.200
<v Speaker 13>You probably need a password manager to help you to

0:57:11.680 --> 0:57:15.200
<v Speaker 13>keep it all straight. Then multi factor authentication. That's that

0:57:15.320 --> 0:57:16.920
<v Speaker 13>thing where you know, when you go to sign onto

0:57:16.960 --> 0:57:18.720
<v Speaker 13>your bank account, you have to have a text or

0:57:18.760 --> 0:57:21.840
<v Speaker 13>a push notification from authenticator app before you can get

0:57:21.840 --> 0:57:24.439
<v Speaker 13>into your bank account. So turn that on on every

0:57:24.440 --> 0:57:28.560
<v Speaker 13>single account that offers it. Keeping things up to date,

0:57:28.840 --> 0:57:31.480
<v Speaker 13>so when you get that remind.

0:57:31.120 --> 0:57:32.920
<v Speaker 12>Me later option, do not take that.

0:57:33.400 --> 0:57:36.760
<v Speaker 13>Make sure you run whatever update is trying to run,

0:57:37.320 --> 0:57:39.400
<v Speaker 13>whether it's hardware, software.

0:57:39.080 --> 0:57:41.880
<v Speaker 12>The firmware and your router operating.

0:57:41.440 --> 0:57:44.640
<v Speaker 13>System on your phone or any device. Keep everything up

0:57:44.680 --> 0:57:48.200
<v Speaker 13>to date, especially your anti virus. And then watching out

0:57:48.200 --> 0:57:51.720
<v Speaker 13>for phishing and social engineering, so not every you know,

0:57:51.880 --> 0:57:53.480
<v Speaker 13>instant message you get is going to be from a

0:57:53.560 --> 0:57:54.560
<v Speaker 13>legitimate person.

0:57:54.320 --> 0:57:55.320
<v Speaker 12>That you really know.

0:57:56.120 --> 0:57:59.360
<v Speaker 13>We've all gotten, you know, phishing emails that are really obvious.

0:57:59.440 --> 0:58:02.560
<v Speaker 12>They're not so obvious anymore. With the help of AI.

0:58:02.800 --> 0:58:05.800
<v Speaker 13>The bad guys are getting a lot better at creating

0:58:05.920 --> 0:58:09.640
<v Speaker 13>phishing emails, texts, phone calls that make it harder and

0:58:09.640 --> 0:58:12.520
<v Speaker 13>harder for us to tell that somebody's trying to trick us.

0:58:13.320 --> 0:58:16.560
<v Speaker 13>And I'll add one more, and that's checking your privacy

0:58:16.600 --> 0:58:19.320
<v Speaker 13>and security settings on your devices and all.

0:58:19.240 --> 0:58:20.400
<v Speaker 12>The apps that you use.

0:58:20.880 --> 0:58:24.760
<v Speaker 13>Those are not usually set to, you know, to have

0:58:24.800 --> 0:58:29.320
<v Speaker 13>a default to be maybe the most private option. So

0:58:29.640 --> 0:58:31.400
<v Speaker 13>you might not be comfortable when you start being amp

0:58:31.480 --> 0:58:33.960
<v Speaker 13>to those settings. You might be sharing stuff that you

0:58:34.480 --> 0:58:37.240
<v Speaker 13>don't feel comfortable sharing, and so maybe dial those things

0:58:37.640 --> 0:58:41.600
<v Speaker 13>to a level that you feel more comfortable with, for example,

0:58:42.000 --> 0:58:44.400
<v Speaker 13>making your friends less private on Facebook.

0:58:45.440 --> 0:58:48.320
<v Speaker 1>Now, when you say that these aren't made private, you

0:58:48.360 --> 0:58:50.520
<v Speaker 1>know they're not in the best interest of the consumer

0:58:50.680 --> 0:58:54.640
<v Speaker 1>generally when they're at their de faults. That's probably because

0:58:54.680 --> 0:58:57.120
<v Speaker 1>these companies want to collect as much information on us

0:58:57.160 --> 0:58:59.240
<v Speaker 1>as they can, right, so that they can monetize it.

0:59:00.080 --> 0:59:02.520
<v Speaker 13>Yeah, because at their core, most social media companies are

0:59:02.600 --> 0:59:06.720
<v Speaker 13>essentially advertising vehicles, and so the more information they have

0:59:06.920 --> 0:59:09.640
<v Speaker 13>on us, the more targeted those ads can be, the

0:59:09.640 --> 0:59:11.400
<v Speaker 13>more they can charge for that advertising.

0:59:12.000 --> 0:59:15.120
<v Speaker 1>Now, the big, the big kind of flip side to

0:59:15.160 --> 0:59:17.440
<v Speaker 1>all of this I get from many, many people When

0:59:17.440 --> 0:59:19.240
<v Speaker 1>I say you got to use good passwords, you got

0:59:19.240 --> 0:59:21.600
<v Speaker 1>to use multi factor, you got to update your software,

0:59:21.640 --> 0:59:23.680
<v Speaker 1>you got to do all this stuff, they say, look rich,

0:59:23.680 --> 0:59:25.640
<v Speaker 1>I got nothing to hide, They got nothing to worry about.

0:59:25.680 --> 0:59:27.760
<v Speaker 1>It's not a big deal, Like who wants to come

0:59:27.800 --> 0:59:31.600
<v Speaker 1>into my you know? Uh so I was. I got

0:59:31.600 --> 0:59:33.240
<v Speaker 1>one of my accounts I used to make like a

0:59:33.320 --> 0:59:37.720
<v Speaker 1>Christmas card one year, and that like that account was hacked, right,

0:59:37.760 --> 0:59:39.960
<v Speaker 1>And so the password that I used there, and my

0:59:40.040 --> 0:59:42.880
<v Speaker 1>address and my phone number and my everything is just

0:59:42.960 --> 0:59:45.720
<v Speaker 1>out there on the web because they were hacked. And

0:59:45.760 --> 0:59:47.520
<v Speaker 1>so that's kind of like the thing that I don't

0:59:47.560 --> 0:59:50.680
<v Speaker 1>think people realize is that when you share this information

0:59:50.760 --> 0:59:53.200
<v Speaker 1>with one company, it can be out there in a

0:59:53.320 --> 0:59:56.520
<v Speaker 1>multitude of ways if that company is hacked.

0:59:57.560 --> 0:59:58.320
<v Speaker 12>Right, And a.

0:59:58.240 --> 1:00:01.680
<v Speaker 13>Lot of these criminal organizations recreated massive databases that where

1:00:01.680 --> 1:00:05.040
<v Speaker 13>they're they're trading in your data, just like you know

1:00:05.280 --> 1:00:08.960
<v Speaker 13>the data companies and the legitimate ones in the business world.

1:00:09.560 --> 1:00:12.920
<v Speaker 13>They're building these massive data warehouses with a lot of information.

1:00:13.040 --> 1:00:16.760
<v Speaker 13>So if your password has already been compromised, you might think, well,

1:00:16.800 --> 1:00:19.240
<v Speaker 13>I don't have anything in that specific account that have

1:00:19.320 --> 1:00:19.640
<v Speaker 13>the breach.

1:00:19.720 --> 1:00:21.560
<v Speaker 12>I don't have anything in their value. Like you said,

1:00:21.560 --> 1:00:22.160
<v Speaker 12>who cares.

1:00:22.560 --> 1:00:24.600
<v Speaker 13>The problem is they're going to take that password and

1:00:24.720 --> 1:00:27.120
<v Speaker 13>versions of it, you know, little click it a little bit.

1:00:27.840 --> 1:00:30.200
<v Speaker 13>Using software. They can do this at scale really quickly,

1:00:30.280 --> 1:00:32.520
<v Speaker 13>and they're going to try that on every other account

1:00:32.600 --> 1:00:35.920
<v Speaker 13>out there, and they can do it in minutes using

1:00:36.080 --> 1:00:38.720
<v Speaker 13>technology to do it. Because these are these are businesses

1:00:38.880 --> 1:00:41.320
<v Speaker 13>and time is money for them, so they're going to

1:00:41.440 --> 1:00:43.840
<v Speaker 13>use technology to their advantage. And that's why it's so

1:00:43.880 --> 1:00:47.360
<v Speaker 13>important not to use the same password or similar password

1:00:47.840 --> 1:00:51.240
<v Speaker 13>on multiple accounts and to use MFA the other thing.

1:00:51.120 --> 1:00:51.640
<v Speaker 12>That can happen.

1:00:51.680 --> 1:00:53.440
<v Speaker 13>You might think, oh, this, this doesn't matter to me,

1:00:53.520 --> 1:00:56.520
<v Speaker 13>I don't have anything of value there. When when they

1:00:56.560 --> 1:00:59.000
<v Speaker 13>take over one of your accounts, if they have access

1:00:59.000 --> 1:01:01.040
<v Speaker 13>to one of your accounts, we can use that account

1:01:01.120 --> 1:01:02.040
<v Speaker 13>to try and to harm.

1:01:01.880 --> 1:01:02.640
<v Speaker 12>To somebody else.

1:01:03.200 --> 1:01:06.120
<v Speaker 13>Right, So we've all seen the Facebook instant message that

1:01:06.840 --> 1:01:09.240
<v Speaker 13>looks like it's from ariunt Betty, but it's not harriunt

1:01:09.240 --> 1:01:11.760
<v Speaker 13>Betty or aunt Betty had her Facebook account. It's taken

1:01:11.760 --> 1:01:14.480
<v Speaker 13>over because she's probably using a weak password and no MFBT.

1:01:15.280 --> 1:01:17.680
<v Speaker 13>So you don't want to be the launch pad for

1:01:17.800 --> 1:01:21.800
<v Speaker 13>somebody to go try and defraud other people. You also

1:01:21.920 --> 1:01:24.600
<v Speaker 13>don't want the Chinese coming into your house using your

1:01:24.720 --> 1:01:27.640
<v Speaker 13>router to lob an attack on your local power company.

1:01:27.720 --> 1:01:29.840
<v Speaker 12>I mean, I think that.

1:01:29.600 --> 1:01:32.600
<v Speaker 13>That's really rhythmic, couragious, and most of us can agree

1:01:32.920 --> 1:01:37.160
<v Speaker 13>we wouldn't want our homes exploited in that way by

1:01:37.440 --> 1:01:38.320
<v Speaker 13>a foreign country.

1:01:39.280 --> 1:01:42.120
<v Speaker 1>And can you explain the concept of the dark web?

1:01:44.080 --> 1:01:47.520
<v Speaker 13>So basically, the current Internet was not designed to be

1:01:47.800 --> 1:01:50.080
<v Speaker 13>secure or private. It was designed for the free and

1:01:50.160 --> 1:01:52.440
<v Speaker 13>open flow of information. And if they could build it

1:01:52.480 --> 1:01:54.840
<v Speaker 13>all again today, they would not build its own the

1:01:54.880 --> 1:01:59.240
<v Speaker 13>way it's developed, you need a special browser to get there.

1:01:59.640 --> 1:02:05.000
<v Speaker 13>What's on the dark web is essentially marketplaces. Mainly the

1:02:05.120 --> 1:02:09.560
<v Speaker 13>deal in data, credit card information, social security numbers that

1:02:09.600 --> 1:02:12.360
<v Speaker 13>are for sale, bank account credentials to somebody, and including

1:02:12.360 --> 1:02:15.040
<v Speaker 13>your bank balance so that somebody knows whether or not

1:02:15.120 --> 1:02:19.120
<v Speaker 13>you're worth trying is deal from. And also things like drugs,

1:02:19.240 --> 1:02:24.880
<v Speaker 13>guns and humans, human trafficking, Every bad, possible criminal thing

1:02:24.880 --> 1:02:27.360
<v Speaker 13>that you could think of to buy and sell is

1:02:27.400 --> 1:02:29.040
<v Speaker 13>available on the dark web.

1:02:29.120 --> 1:02:33.160
<v Speaker 1>Unfortunately, Wow, it sounds like we're up against a lot

1:02:33.200 --> 1:02:36.480
<v Speaker 1>of stuff here, Lisa, But I like the couple of

1:02:36.760 --> 1:02:40.080
<v Speaker 1>tenants that you mentioned about you know, keeping our stuff private.

1:02:41.480 --> 1:02:43.840
<v Speaker 1>At the end of the day, I mean, this is

1:02:43.840 --> 1:02:47.000
<v Speaker 1>stuff that we need to stay up on, right, and

1:02:47.040 --> 1:02:50.480
<v Speaker 1>we need to stay aware of this stuff because I know,

1:02:50.560 --> 1:02:52.400
<v Speaker 1>I just I keep hearing in my mind over and

1:02:52.400 --> 1:02:54.120
<v Speaker 1>over people say, come on, they're not what do they

1:02:54.160 --> 1:02:56.280
<v Speaker 1>need to do with me? But when you build this

1:02:57.680 --> 1:03:01.360
<v Speaker 1>profile of someone, there's a lot you can do with that,

1:03:01.520 --> 1:03:04.680
<v Speaker 1>and the time and energy it takes to dig out

1:03:04.680 --> 1:03:07.520
<v Speaker 1>of that if something happens to you is really just

1:03:07.880 --> 1:03:08.520
<v Speaker 1>not worth it.

1:03:09.240 --> 1:03:10.919
<v Speaker 12>We need to think about our loved ones too.

1:03:11.040 --> 1:03:15.360
<v Speaker 13>So older folks, aging Americans, they don't get defrauded as often,

1:03:15.400 --> 1:03:17.760
<v Speaker 13>but when they do, the dollar amounts are high.

1:03:18.320 --> 1:03:19.640
<v Speaker 12>The bad guys are going to go where.

1:03:19.440 --> 1:03:21.040
<v Speaker 13>The money is, Right, why do I steal the bank

1:03:21.040 --> 1:03:23.440
<v Speaker 13>because that's around the bank is, that's where the money is.

1:03:23.880 --> 1:03:26.440
<v Speaker 12>And our aging loved.

1:03:26.120 --> 1:03:29.120
<v Speaker 13>Ones have accumulated their life savings and so when they

1:03:29.120 --> 1:03:31.600
<v Speaker 13>get defrauded, and it happens way too often, it's.

1:03:31.440 --> 1:03:32.600
<v Speaker 12>For large dollar amounts.

1:03:32.600 --> 1:03:34.400
<v Speaker 13>So I spend a lot of time with trying to

1:03:34.440 --> 1:03:36.160
<v Speaker 13>keep my mom safe online for example.

1:03:36.600 --> 1:03:38.040
<v Speaker 12>And then younger people.

1:03:38.280 --> 1:03:42.240
<v Speaker 13>Gen X, gen Y, they click a lot, they move

1:03:42.480 --> 1:03:45.640
<v Speaker 13>really fast through the technology and so they're actually more

1:03:45.800 --> 1:03:49.360
<v Speaker 13>likely to click on something malicious, but when they suffer

1:03:49.360 --> 1:03:51.840
<v Speaker 13>a loss of their data or money.

1:03:51.680 --> 1:03:53.480
<v Speaker 12>Those losses are much smaller.

1:03:53.760 --> 1:03:56.640
<v Speaker 13>But they're moving pretty fast and sometimes not quite paying

1:03:57.200 --> 1:03:57.800
<v Speaker 13>enough attention.

1:03:58.880 --> 1:04:03.640
<v Speaker 1>Lisa Plagamaire, executive director at the National Cybersecurity Alliance, the

1:04:03.640 --> 1:04:09.520
<v Speaker 1>website staysafeonline dot org. Uh, really really good information. Thank

1:04:09.520 --> 1:04:10.840
<v Speaker 1>you so much for joining me today.

1:04:11.600 --> 1:04:12.160
<v Speaker 12>My pleasure.

1:04:13.000 --> 1:04:16.560
<v Speaker 1>All right, that just this stuff. And I'm telling you

1:04:16.600 --> 1:04:19.720
<v Speaker 1>since since I'm here and I get all the emails,

1:04:19.880 --> 1:04:22.520
<v Speaker 1>I know for a fact that this stuff happens on

1:04:22.560 --> 1:04:25.960
<v Speaker 1>a daily basis. People are getting hacked, they're getting scammed,

1:04:26.040 --> 1:04:31.040
<v Speaker 1>they're falling for tricks. Please tell your loved ones, please

1:04:31.080 --> 1:04:34.240
<v Speaker 1>get educated on this stuff. It really will make a difference.

1:04:34.640 --> 1:04:37.320
<v Speaker 1>Eighty eight rich one O one eight eight eight seven

1:04:37.440 --> 1:04:43.320
<v Speaker 1>four to two four one zero one. Welcome back to

1:04:43.520 --> 1:04:47.560
<v Speaker 1>rich on Tech. Rich Demiro here talking technology at triple

1:04:47.600 --> 1:04:50.720
<v Speaker 1>eight rich one O one eight eight eight seven four

1:04:50.800 --> 1:04:56.200
<v Speaker 1>to two four one zero one. On the website rich

1:04:56.280 --> 1:04:59.320
<v Speaker 1>on Tech dot tv links to everything I mentioned there,

1:05:00.040 --> 1:05:01.920
<v Speaker 1>and you can follow me on social media. I am

1:05:02.000 --> 1:05:07.800
<v Speaker 1>at rich on Tech on Instagram, on x on Facebook.

1:05:07.920 --> 1:05:10.120
<v Speaker 1>You see the trend here it's pretty much rich on

1:05:10.160 --> 1:05:18.000
<v Speaker 1>Tech everywhere. Trending this weekend on Instagram is the free

1:05:18.040 --> 1:05:21.200
<v Speaker 1>TV I told you about a couple of weeks ago. Telly.

1:05:21.720 --> 1:05:25.920
<v Speaker 1>They're giving away free TVs with advertising. So if you

1:05:25.960 --> 1:05:28.080
<v Speaker 1>want to check out that, go to my Instagram at

1:05:28.200 --> 1:05:31.240
<v Speaker 1>rich on Tech. They're in thousands of homes right now.

1:05:31.240 --> 1:05:33.280
<v Speaker 1>They hope to be in millions of homes. I know

1:05:33.400 --> 1:05:36.760
<v Speaker 1>a lot of you are on the list, but they

1:05:36.800 --> 1:05:39.439
<v Speaker 1>are working through it. It is not a guaranteed thing.

1:05:39.480 --> 1:05:42.640
<v Speaker 1>You have to be accepted. You basically apply for the

1:05:42.680 --> 1:05:45.920
<v Speaker 1>free TV. They accept you at some point and then

1:05:45.960 --> 1:05:49.440
<v Speaker 1>they'll send you the TV. But you know, check the terms, conditions,

1:05:49.480 --> 1:05:54.120
<v Speaker 1>all that good stuff. Let's see Robert writes in let's

1:05:54.160 --> 1:05:56.360
<v Speaker 1>see help. I used to have access to a router

1:05:56.520 --> 1:05:59.600
<v Speaker 1>slash modem to plug hardwired devices into, but now our

1:05:59.600 --> 1:06:04.320
<v Speaker 1>household has switched to wireless internet. I cannot plug my voipe,

1:06:04.360 --> 1:06:08.360
<v Speaker 1>magic jack device plus other Ethernet devices in order to

1:06:08.400 --> 1:06:10.720
<v Speaker 1>access internet. Is there a hub I can plug these

1:06:11.200 --> 1:06:14.680
<v Speaker 1>into and then wirelessly connect to t mobiles wireless Internet.

1:06:15.080 --> 1:06:19.280
<v Speaker 1>Thanks for your show and your help, Robert, So Robert, Yes,

1:06:19.480 --> 1:06:23.320
<v Speaker 1>very easy. You need what's called a network switch. So

1:06:24.280 --> 1:06:27.600
<v Speaker 1>if you look on the back of that T Mobile device,

1:06:27.880 --> 1:06:30.640
<v Speaker 1>they call it a gateway. So the way this wireless

1:06:30.640 --> 1:06:32.880
<v Speaker 1>home Internet works, it's the same thing that you have

1:06:33.440 --> 1:06:36.560
<v Speaker 1>from your cable company or the phone company, except the

1:06:36.800 --> 1:06:40.600
<v Speaker 1>signal is delivered via a cellular signal. So you get

1:06:40.600 --> 1:06:43.040
<v Speaker 1>this little device it's called a gateway. You put it

1:06:43.040 --> 1:06:47.440
<v Speaker 1>by your window that pulls in a strong cellular signal

1:06:47.480 --> 1:06:50.960
<v Speaker 1>from outside. It takes that cellular signal and it converts

1:06:50.960 --> 1:06:54.280
<v Speaker 1>it into a Wi Fi signal that then beams throughout

1:06:54.280 --> 1:06:56.880
<v Speaker 1>your house. So instead of that coax cable or a

1:06:56.960 --> 1:07:00.800
<v Speaker 1>DSL cable or any other sort of five cable coming

1:07:00.800 --> 1:07:04.200
<v Speaker 1>into your home like a physical cable, the Internet is

1:07:04.200 --> 1:07:07.680
<v Speaker 1>delivered through a cellular signal. And because we have five

1:07:07.800 --> 1:07:11.800
<v Speaker 1>G ultra wideband and these really robust five G networks,

1:07:12.240 --> 1:07:15.000
<v Speaker 1>these cellular companies like AT and T, T Mobile and

1:07:15.120 --> 1:07:19.560
<v Speaker 1>Verizon are really pushing this idea of your Internet coming

1:07:19.600 --> 1:07:23.360
<v Speaker 1>in through cellular and so yes, you have that little

1:07:23.360 --> 1:07:25.760
<v Speaker 1>gateway box. It's kind of a router that used to

1:07:25.760 --> 1:07:28.760
<v Speaker 1>have from your cable company. But on the back there

1:07:28.800 --> 1:07:31.280
<v Speaker 1>should be a couple of ports that you can plug

1:07:31.480 --> 1:07:34.560
<v Speaker 1>a switch into, so you can get something like a

1:07:34.600 --> 1:07:37.160
<v Speaker 1>net gear switch. I'm looking at best Buy's website thirty

1:07:37.200 --> 1:07:40.200
<v Speaker 1>five bucks for a five port switch. You plug that

1:07:40.240 --> 1:07:43.640
<v Speaker 1>into the back of the gateway and then this will

1:07:43.640 --> 1:07:48.040
<v Speaker 1>give you five Ethernet jacks to plug your stuff into,

1:07:48.360 --> 1:07:50.800
<v Speaker 1>so you can plug your magic jack into there. You

1:07:50.840 --> 1:07:52.880
<v Speaker 1>can plug whatever else you need to plug in that's

1:07:52.920 --> 1:07:56.000
<v Speaker 1>wired your other Ethernet devices. So yes, you can do it.

1:07:56.000 --> 1:07:58.440
<v Speaker 1>And I'm looking at the T mobile website. It says

1:07:58.720 --> 1:08:02.640
<v Speaker 1>third party equipment patibility network switches that connect to the

1:08:02.640 --> 1:08:07.480
<v Speaker 1>gateways Ethernet port are compatible with T Mobile gateways. So

1:08:07.520 --> 1:08:09.680
<v Speaker 1>grab a network switch, Robert, and you will be all

1:08:09.720 --> 1:08:13.640
<v Speaker 1>set up. Sarah in Ventura, California, Sarah, you're on with

1:08:13.760 --> 1:08:15.600
<v Speaker 1>rich Bye.

1:08:16.880 --> 1:08:22.200
<v Speaker 14>I was trying to log into a zoom meeting for

1:08:22.240 --> 1:08:28.800
<v Speaker 14>the first time. I downloaded the app and then I

1:08:28.840 --> 1:08:35.800
<v Speaker 14>tried typing the the event what linked letter thing into it,

1:08:35.960 --> 1:08:42.360
<v Speaker 14>and then it only accepted the letters like hdtts, and

1:08:42.400 --> 1:08:45.680
<v Speaker 14>then it went't accept the coal and blash slash, just

1:08:45.760 --> 1:08:49.000
<v Speaker 14>the letters, So then I tried to copy and paste

1:08:49.000 --> 1:08:53.120
<v Speaker 14>it into it, and then only the punctuation showed up.

1:08:54.680 --> 1:08:57.720
<v Speaker 14>I just gave up. Do you have any ideas what

1:08:58.080 --> 1:08:58.439
<v Speaker 14>caused that.

1:08:59.160 --> 1:09:02.880
<v Speaker 1>So when you're joining a Zoom meeting, there's basically a

1:09:02.920 --> 1:09:07.439
<v Speaker 1>meeting ID. So if you get that meeting ID from someone,

1:09:08.240 --> 1:09:11.439
<v Speaker 1>So everyone that uses Zoom has a personal meeting ID.

1:09:11.960 --> 1:09:14.400
<v Speaker 1>That's a number that does not change. So if you

1:09:14.479 --> 1:09:17.760
<v Speaker 1>want to connect with that person over and over, you

1:09:17.760 --> 1:09:21.360
<v Speaker 1>can just ask them for their personal meeting ID. It

1:09:21.479 --> 1:09:23.760
<v Speaker 1>is one, two, three, four, five, six, seven, eight, nine

1:09:23.960 --> 1:09:27.559
<v Speaker 1>ten letters, almost like a phone number. So if you

1:09:27.720 --> 1:09:29.840
<v Speaker 1>get that from someone, like if they send you an

1:09:29.880 --> 1:09:34.000
<v Speaker 1>invitation to a Zoom meeting, that ID is in there.

1:09:34.560 --> 1:09:38.320
<v Speaker 1>So if you look at the link that you're getting, uh,

1:09:38.640 --> 1:09:41.840
<v Speaker 1>the it says you know zoom dot us slash j

1:09:42.640 --> 1:09:44.960
<v Speaker 1>and then there's a there's a number after that that

1:09:45.160 --> 1:09:48.519
<v Speaker 1>is the meeting ID. And usually it depends how they

1:09:48.520 --> 1:09:50.800
<v Speaker 1>copy and paste that link to you. But no matter what,

1:09:50.880 --> 1:09:53.519
<v Speaker 1>if you look at a link that someone sends you

1:09:53.560 --> 1:09:56.760
<v Speaker 1>for a Zoom meeting, if you see ten characters in there,

1:09:56.920 --> 1:09:59.640
<v Speaker 1>that is the meeting ID. You can open up the

1:09:59.720 --> 1:10:03.960
<v Speaker 1>Zoom app, you can type tap the join icon, and

1:10:04.000 --> 1:10:07.639
<v Speaker 1>you can type that meeting ID into there. Now, some

1:10:07.720 --> 1:10:12.479
<v Speaker 1>meetings are most meetings have some sort of password on them,

1:10:12.840 --> 1:10:14.600
<v Speaker 1>and so there will also be a password that you

1:10:14.640 --> 1:10:17.120
<v Speaker 1>will probably have to type in as well, and that

1:10:17.200 --> 1:10:22.240
<v Speaker 1>passcode is also inside the meeting ID. If you're using

1:10:22.360 --> 1:10:26.479
<v Speaker 1>a link, typically the link does not have the password in.

1:10:26.600 --> 1:10:29.760
<v Speaker 1>The password is a code, so it will not be

1:10:29.840 --> 1:10:32.360
<v Speaker 1>the same passcode that you can type in. So if

1:10:32.360 --> 1:10:35.000
<v Speaker 1>someone's giving you a link to a Zoom meeting, you

1:10:35.040 --> 1:10:37.479
<v Speaker 1>should just be able to paste that link into a

1:10:37.520 --> 1:10:40.000
<v Speaker 1>browser and it will open up in the Zoom app.

1:10:40.439 --> 1:10:42.160
<v Speaker 1>If you don't want to open up the Zoom app,

1:10:42.200 --> 1:10:45.559
<v Speaker 1>there's usually an option that says, just open up in

1:10:45.640 --> 1:10:47.880
<v Speaker 1>my browser, But they kind of trick you because they

1:10:48.160 --> 1:10:49.559
<v Speaker 1>don't want you to do that. They want you to

1:10:49.600 --> 1:10:51.519
<v Speaker 1>open up in the app, so they kind of make

1:10:51.560 --> 1:10:53.880
<v Speaker 1>you wait a little bit. But if you type in

1:10:53.920 --> 1:10:57.200
<v Speaker 1>that link, and you know on Chrome it might say

1:10:57.240 --> 1:11:00.200
<v Speaker 1>open Zoom, you can say cancel and then and it

1:11:00.240 --> 1:11:05.599
<v Speaker 1>says launch meeting in the browser and you can launch

1:11:05.640 --> 1:11:07.879
<v Speaker 1>that inside your browser if you don't want to download

1:11:07.880 --> 1:11:11.679
<v Speaker 1>any other software. But again, every single Zoom meeting has

1:11:11.800 --> 1:11:15.840
<v Speaker 1>a unique ID or some sort of ID and password

1:11:15.880 --> 1:11:18.479
<v Speaker 1>to join that. Your browser should be able to just

1:11:18.560 --> 1:11:21.360
<v Speaker 1>pass that information into the app and make that happen

1:11:21.360 --> 1:11:25.800
<v Speaker 1>pretty easily. So if you don't have that information. Talk

1:11:25.840 --> 1:11:27.760
<v Speaker 1>to the person that's sending the link. They should be

1:11:27.800 --> 1:11:30.800
<v Speaker 1>able to do that for you. Thanks for the call.

1:11:31.040 --> 1:11:36.600
<v Speaker 1>In Ventura. Amazon launching a new AI shopping assistant called rufus.

1:11:37.240 --> 1:11:40.639
<v Speaker 1>This is on the mobile app. This is generative AI

1:11:40.920 --> 1:11:44.559
<v Speaker 1>trained on Amazon's product catalog and other data. You can

1:11:44.880 --> 1:11:47.800
<v Speaker 1>ask it customer service questions. It can make recommendations, it

1:11:47.880 --> 1:11:51.200
<v Speaker 1>can help refine your search. You can type or speak questions.

1:11:51.200 --> 1:11:55.639
<v Speaker 1>It's basically a chat GPT, but just for Amazon. It's

1:11:55.640 --> 1:11:57.559
<v Speaker 1>called rufus. You're going to see it in the next

1:11:57.600 --> 1:12:00.559
<v Speaker 1>couple of weeks and it's going to give you all

1:12:00.640 --> 1:12:05.160
<v Speaker 1>kinds of recommendations. More ways to spend your money my advice,

1:12:05.600 --> 1:12:09.360
<v Speaker 1>use third party review websites. I mean, Amazon's great, but

1:12:09.479 --> 1:12:12.400
<v Speaker 1>get your buying advice from outside of Amazon. Go to

1:12:12.479 --> 1:12:15.200
<v Speaker 1>Amazon to actually buy the stuff. Triple eight Rich one

1:12:15.200 --> 1:12:17.280
<v Speaker 1>O one eighty to eight seven four to two, four

1:12:17.280 --> 1:12:20.040
<v Speaker 1>to one zero one. Welcome to another hour of Rich

1:12:20.120 --> 1:12:22.920
<v Speaker 1>on Tech. Rich DeMuro here hanging out with you talking

1:12:23.000 --> 1:12:27.080
<v Speaker 1>technology at Triple eight Rich one oh one eight eight

1:12:27.200 --> 1:12:31.639
<v Speaker 1>eight seven four to two four one zero one. Website

1:12:31.720 --> 1:12:36.320
<v Speaker 1>for the show Richontech dot TV. If you want links

1:12:36.320 --> 1:12:39.479
<v Speaker 1>to anything I mentioned. Big red banner at the top

1:12:39.520 --> 1:12:43.360
<v Speaker 1>of the website. It says mentioned or heard it mentioned

1:12:43.400 --> 1:12:46.879
<v Speaker 1>on the radio links here. There's also a big YouTube

1:12:46.960 --> 1:12:49.800
<v Speaker 1>video you can watch my latest stories that I file

1:12:49.920 --> 1:12:52.639
<v Speaker 1>for KTLA TV in Los Angeles. So if you want

1:12:52.640 --> 1:12:54.599
<v Speaker 1>to see the TV segments that I do, they are

1:12:54.640 --> 1:12:58.400
<v Speaker 1>all there as well. Let's see what else and emails

1:12:58.439 --> 1:13:00.640
<v Speaker 1>also an option just hit contact at the top of

1:13:00.680 --> 1:13:02.960
<v Speaker 1>the page if you want to send your email. That

1:13:03.120 --> 1:13:08.519
<v Speaker 1>is exactly what Michelle did. This is a random, non

1:13:08.600 --> 1:13:13.559
<v Speaker 1>tech question. It's about Bobo, great nickname. A big thank

1:13:13.600 --> 1:13:15.400
<v Speaker 1>you to him for whatever he does for your show.

1:13:15.520 --> 1:13:18.040
<v Speaker 1>Speaking of that, what does he do for your show? Well,

1:13:18.120 --> 1:13:22.960
<v Speaker 1>Bobo is the board operator here and he basically gets

1:13:23.000 --> 1:13:25.200
<v Speaker 1>the show on the air. He runs the music, he

1:13:25.280 --> 1:13:28.439
<v Speaker 1>runs the calls. She does it all. If you're hearing

1:13:28.479 --> 1:13:32.120
<v Speaker 1>my voice, it's because of him. You say his name often,

1:13:32.160 --> 1:13:33.559
<v Speaker 1>but we don't know what he does for your rock

1:13:33.560 --> 1:13:36.600
<v Speaker 1>and radio show. Well, now you know, so can he

1:13:36.640 --> 1:13:37.439
<v Speaker 1>say hi to us?

1:13:38.080 --> 1:13:38.559
<v Speaker 4>I don't know.

1:13:39.240 --> 1:13:41.799
<v Speaker 1>Does your mic work? We have a mic for Bobo,

1:13:41.920 --> 1:13:46.400
<v Speaker 1>but he's very shy. He doesn't necessarily like to No,

1:13:46.479 --> 1:13:49.160
<v Speaker 1>I'm just kidding, Bobo actually does his own radio stuff too,

1:13:49.240 --> 1:13:52.920
<v Speaker 1>So anyway, he'll set up the mic and say Hi,

1:13:53.000 --> 1:13:55.120
<v Speaker 1>But great question. You hear me talk about him often.

1:13:55.160 --> 1:14:00.200
<v Speaker 1>But yes, Bobo is the glue for this show. Phoneer

1:14:00.200 --> 1:14:02.960
<v Speaker 1>triple eight Rich one on one eight eight eight seven

1:14:03.040 --> 1:14:06.439
<v Speaker 1>four to two four one zero one. Let's go to

1:14:06.680 --> 1:14:10.479
<v Speaker 1>uh Walt in Oxnard, California. Walt, you're on with Rich.

1:14:11.920 --> 1:14:15.600
<v Speaker 15>Hey, Hi, Rich, I have a question. I have a

1:14:15.680 --> 1:14:17.360
<v Speaker 15>question about Peacock TV.

1:14:17.920 --> 1:14:19.160
<v Speaker 1>Okay, what's your question?

1:14:20.479 --> 1:14:22.280
<v Speaker 15>How do you talk to an actual person?

1:14:22.840 --> 1:14:25.320
<v Speaker 1>Oh, that's a great question. You know the answer to that?

1:14:25.479 --> 1:14:32.000
<v Speaker 1>You can't that way. I don't think so. I don't

1:14:32.000 --> 1:14:34.240
<v Speaker 1>think there's a person that you can talk to at Peacock.

1:14:34.320 --> 1:14:38.440
<v Speaker 1>I don't think so. What are you trying to do?

1:14:38.560 --> 1:14:41.479
<v Speaker 15>Just get re signed back up? Because I had to

1:14:41.560 --> 1:14:46.320
<v Speaker 15>change my credit card account and I had an automatic payment,

1:14:47.040 --> 1:14:50.320
<v Speaker 15>and of course I have to give them my new

1:14:50.360 --> 1:14:55.360
<v Speaker 15>credit card number, and I can't get through to anybody.

1:14:54.920 --> 1:14:55.439
<v Speaker 2>To do that.

1:14:55.920 --> 1:14:59.080
<v Speaker 1>Well, I'm looking at their website. Peacock TV. This is

1:14:59.120 --> 1:15:04.240
<v Speaker 1>the streaming serve that's owned by Comcast, NBC Universal, whatever

1:15:04.280 --> 1:15:09.360
<v Speaker 1>that all is. But let's see contact us for customer service.

1:15:10.120 --> 1:15:13.360
<v Speaker 1>We are here to help. You can use our help

1:15:13.400 --> 1:15:16.960
<v Speaker 1>center to search through many articles to answer your questions. Additionally,

1:15:17.400 --> 1:15:20.960
<v Speaker 1>our Peacock Helper bop can be accessed through the icon

1:15:21.040 --> 1:15:23.720
<v Speaker 1>in the bottom right, so that's something you can do.

1:15:24.280 --> 1:15:26.559
<v Speaker 1>You can also sign in and use our get in

1:15:26.680 --> 1:15:29.280
<v Speaker 1>Touch page to send us an email message or chat

1:15:29.280 --> 1:15:34.160
<v Speaker 1>with a live agent from nine am until one am Eastern.

1:15:34.960 --> 1:15:38.040
<v Speaker 1>So my recommendation is that if you can sign into

1:15:38.080 --> 1:15:41.040
<v Speaker 1>your account sign in, you should be able to change

1:15:41.120 --> 1:15:45.000
<v Speaker 1>the email or the credit card through there directly. If not,

1:15:45.240 --> 1:15:47.479
<v Speaker 1>you can chat with someone. But here's the big warning

1:15:47.520 --> 1:15:50.840
<v Speaker 1>I have walt because this happens a lot people like

1:15:50.920 --> 1:15:54.000
<v Speaker 1>yourself and many others. They will Google for a phone number,

1:15:54.000 --> 1:15:57.280
<v Speaker 1>so they'll say like Peacock phone number and on Google.

1:15:57.400 --> 1:16:02.080
<v Speaker 1>And what happens is scam artists will actually buy advertising

1:16:02.280 --> 1:16:04.719
<v Speaker 1>or even set up a website with a phone number

1:16:04.720 --> 1:16:07.240
<v Speaker 1>that you could purportedly call to get in touch with

1:16:07.320 --> 1:16:10.960
<v Speaker 1>Peacock or whatever customer service you know you're looking for,

1:16:11.320 --> 1:16:13.200
<v Speaker 1>and that will be a direct line to a scam

1:16:13.280 --> 1:16:14.920
<v Speaker 1>artist that is that is going to take you for

1:16:14.960 --> 1:16:15.200
<v Speaker 1>all you.

1:16:15.240 --> 1:16:18.000
<v Speaker 15>Got, yeah, and they want you to pay a dollar

1:16:18.080 --> 1:16:18.360
<v Speaker 15>for it.

1:16:18.520 --> 1:16:20.920
<v Speaker 1>Yeah, So be careful with that That's the main thing

1:16:21.000 --> 1:16:23.840
<v Speaker 1>that I've seen happen over and over with people. You know,

1:16:23.880 --> 1:16:26.400
<v Speaker 1>they need help with their cable or their TV or

1:16:26.439 --> 1:16:29.840
<v Speaker 1>one of these services that notoriously do not have live

1:16:29.880 --> 1:16:33.880
<v Speaker 1>customer service agents over phone, and they will immediately ask

1:16:33.880 --> 1:16:36.000
<v Speaker 1>for your credit card like you said, Oh, we just

1:16:36.040 --> 1:16:38.400
<v Speaker 1>need a dollar to get this started. What they're really

1:16:38.400 --> 1:16:40.040
<v Speaker 1>trying to do is get your numbers so that they

1:16:40.040 --> 1:16:42.600
<v Speaker 1>can really scam you. But I would you do you

1:16:42.600 --> 1:16:45.040
<v Speaker 1>know your log in for your website for this Peacock

1:16:45.080 --> 1:16:47.360
<v Speaker 1>stuff or no, it's.

1:16:47.200 --> 1:16:49.680
<v Speaker 15>Just the only way I've ever done it in the

1:16:49.720 --> 1:16:51.120
<v Speaker 15>past is my email address.

1:16:51.160 --> 1:16:53.320
<v Speaker 1>Okay, so yeah, so go in there sign in. If

1:16:53.360 --> 1:16:56.040
<v Speaker 1>you forget your password, just do a forgot password. But

1:16:56.080 --> 1:16:59.040
<v Speaker 1>you should be able to just go in and update

1:16:59.160 --> 1:17:05.160
<v Speaker 1>your your information yourself. If you can't Google, well, make

1:17:05.160 --> 1:17:09.000
<v Speaker 1>sure you're on the peacocktv dot com website, but look

1:17:09.040 --> 1:17:10.799
<v Speaker 1>for help. There should be a link at the bottom

1:17:10.840 --> 1:17:13.360
<v Speaker 1>of the website that says help. If you click that,

1:17:13.600 --> 1:17:17.559
<v Speaker 1>you can find the customer service bot or I would

1:17:17.640 --> 1:17:20.960
<v Speaker 1>sign into your account and chat with them. But you

1:17:21.000 --> 1:17:22.800
<v Speaker 1>should be able to go in there and update your

1:17:22.840 --> 1:17:26.479
<v Speaker 1>credit card number yourself. I signed up for Peacock when

1:17:26.520 --> 1:17:29.760
<v Speaker 1>they did the the streaming game. I forget which one

1:17:29.840 --> 1:17:31.800
<v Speaker 1>it was, but I paid like a couple bucks for

1:17:31.840 --> 1:17:33.880
<v Speaker 1>the year. I think it was twenty dollars. No, no, sorry,

1:17:33.880 --> 1:17:36.160
<v Speaker 1>it was not for the game. It was during Black

1:17:36.200 --> 1:17:38.800
<v Speaker 1>Friday and I got the Cyber Monday deal. It was

1:17:38.840 --> 1:17:40.960
<v Speaker 1>like twenty or something dollars for the whole year. It

1:17:41.000 --> 1:17:44.679
<v Speaker 1>was incredible. Thanks for the call, Well appreciate it. Bobo

1:17:44.760 --> 1:17:46.960
<v Speaker 1>has his headphones on, So is this the one and

1:17:47.000 --> 1:17:51.400
<v Speaker 1>only Boboah see, we can't hear you. We got this

1:17:51.439 --> 1:17:54.360
<v Speaker 1>is the problem with Bobo has a mic, but it

1:17:54.640 --> 1:17:57.960
<v Speaker 1>like doesn't No, I can't. No a little bit, I can.

1:17:58.200 --> 1:18:01.920
<v Speaker 1>It's just very faint. Yeah, it's very faint. But Bobo

1:18:02.240 --> 1:18:04.880
<v Speaker 1>is uh, he's got a great voice. You just can't

1:18:04.880 --> 1:18:08.000
<v Speaker 1>hear it right now. So uh, let's go to in

1:18:08.080 --> 1:18:11.040
<v Speaker 1>the meantime, Frank in Denver, Colorado. Frank, you're on with Rich?

1:18:11.760 --> 1:18:13.599
<v Speaker 9>Okay, Hi, Rich, do you hear me? Okay?

1:18:13.760 --> 1:18:14.800
<v Speaker 1>I can hear you? Sure.

1:18:15.360 --> 1:18:15.599
<v Speaker 2>Yeah.

1:18:15.640 --> 1:18:18.000
<v Speaker 10>We just had six inches of snow this morning, and

1:18:18.040 --> 1:18:20.559
<v Speaker 10>I think that kind of affects the internet, and.

1:18:20.600 --> 1:18:24.160
<v Speaker 1>I think it can. I think we're we're in Los Angeles,

1:18:24.200 --> 1:18:26.280
<v Speaker 1>We're getting about six inches of rain in the next

1:18:26.280 --> 1:18:29.240
<v Speaker 1>couple of days. So no matter where you live, you

1:18:29.280 --> 1:18:30.840
<v Speaker 1>know you're getting something. What's up?

1:18:31.040 --> 1:18:34.599
<v Speaker 10>I should stay it up. Oh, my granddaughter called last night.

1:18:34.800 --> 1:18:38.400
<v Speaker 10>Did that my wife's cell phones an iPhone?

1:18:38.560 --> 1:18:41.040
<v Speaker 9>Can I think it is? She said, she thinks it's

1:18:41.080 --> 1:18:43.000
<v Speaker 9>been had, And then well, how do you know whether

1:18:43.040 --> 1:18:50.360
<v Speaker 9>they he dancers, you know her h whatever for for

1:18:50.520 --> 1:18:53.320
<v Speaker 9>Facebook and other people. And then she set my wife's

1:18:53.360 --> 1:18:57.240
<v Speaker 9>pictures changed because it's an over picture. So how do

1:18:57.320 --> 1:19:00.320
<v Speaker 9>I circle in general? And they have to do in

1:19:00.400 --> 1:19:03.360
<v Speaker 9>order to get around me? Is going to hack it?

1:19:04.600 --> 1:19:07.760
<v Speaker 1>So the picture on your daughter's phone changed when your

1:19:07.760 --> 1:19:08.439
<v Speaker 1>wife called?

1:19:10.040 --> 1:19:13.280
<v Speaker 9>No what she called my wife? She said, the picture

1:19:13.400 --> 1:19:14.720
<v Speaker 9>from Facebook change?

1:19:14.880 --> 1:19:20.280
<v Speaker 1>Okay, well, I mean look there and these are two iPhones, right, yeah,

1:19:20.280 --> 1:19:23.439
<v Speaker 1>Well I don't. I don't think that the iPhone is

1:19:23.479 --> 1:19:25.920
<v Speaker 1>hacked because it is really tough to hack an iPhone

1:19:26.479 --> 1:19:29.559
<v Speaker 1>unless you know. Yeah, I don't. I don't think that

1:19:29.640 --> 1:19:33.880
<v Speaker 1>her iPhone is hacked. So iPhone has a feature that

1:19:34.080 --> 1:19:37.840
<v Speaker 1>is new in iOS seventeen. Gosh, I can't remember what

1:19:37.920 --> 1:19:43.080
<v Speaker 1>it's called, Oh, gosh, contact posters, and so this is

1:19:43.200 --> 1:19:47.360
<v Speaker 1>a new feature that basically lets you set up what

1:19:47.439 --> 1:19:51.720
<v Speaker 1>you look like to someone else's phone when you call them. Now,

1:19:51.760 --> 1:19:54.280
<v Speaker 1>your your wife may or may not have set that up.

1:19:54.600 --> 1:19:56.920
<v Speaker 1>But there are a variety of places that the iPhone

1:19:57.000 --> 1:20:00.040
<v Speaker 1>will pull a contact picture from. That could be a

1:20:00.080 --> 1:20:03.240
<v Speaker 1>Google account, it could be another online account that you're

1:20:03.280 --> 1:20:06.080
<v Speaker 1>linked up with your contact. It could be your iCloud account,

1:20:06.360 --> 1:20:09.920
<v Speaker 1>It could be your iPhone when you update your profile picture.

1:20:10.200 --> 1:20:14.519
<v Speaker 1>But I think what's happening is is the contact poster

1:20:14.720 --> 1:20:18.280
<v Speaker 1>in iOS seventeen was set up somehow, like your wife

1:20:18.280 --> 1:20:21.120
<v Speaker 1>maybe said share photos. Sometimes when you text someone it

1:20:21.120 --> 1:20:25.240
<v Speaker 1>says share share information, and so I think that's what happened.

1:20:25.760 --> 1:20:28.280
<v Speaker 1>But I don't think that the phone is hacked. I

1:20:28.280 --> 1:20:32.080
<v Speaker 1>don't think that your wife was hacked unless it is,

1:20:32.200 --> 1:20:35.120
<v Speaker 1>you know, if it's Facebook. The way that that happens

1:20:35.160 --> 1:20:37.760
<v Speaker 1>is once you're hacked on Facebook, they immediately reach out

1:20:37.800 --> 1:20:40.320
<v Speaker 1>to all of your contacts on like Facebook Messenger and

1:20:40.360 --> 1:20:43.200
<v Speaker 1>they try to like say something to them. So if

1:20:43.200 --> 1:20:45.280
<v Speaker 1>that's happening, then yes, you might have been hacked. But

1:20:45.520 --> 1:20:49.360
<v Speaker 1>the way to safeguard from all of this stuff is

1:20:49.640 --> 1:20:52.559
<v Speaker 1>two ways. Number One, strong password. Make sure that that

1:20:52.640 --> 1:20:55.080
<v Speaker 1>is strong and unique on every account that you have

1:20:55.600 --> 1:20:59.280
<v Speaker 1>number two, make sure that you have two factor authentication

1:20:59.800 --> 1:21:03.719
<v Speaker 1>ton on for all of your important accounts. So those

1:21:03.760 --> 1:21:06.920
<v Speaker 1>two things in combination should really protect you from ninety

1:21:06.960 --> 1:21:09.120
<v Speaker 1>nine percent of the hacks out there. There will always

1:21:09.160 --> 1:21:12.120
<v Speaker 1>be something else, but that's it. And if you want

1:21:12.120 --> 1:21:14.599
<v Speaker 1>to update your contact poster, you can go into your

1:21:14.640 --> 1:21:19.400
<v Speaker 1>contacts and you can look at your own contact and

1:21:19.439 --> 1:21:21.800
<v Speaker 1>that's up at the top it says my card. You

1:21:21.800 --> 1:21:24.200
<v Speaker 1>can go in there and you can edit your contact

1:21:24.200 --> 1:21:26.960
<v Speaker 1>photo and poster. And that's what you look like to

1:21:27.040 --> 1:21:29.439
<v Speaker 1>other people when you call their iPhone. It only works

1:21:29.439 --> 1:21:31.960
<v Speaker 1>from iPhone to iPhone like a lot of the Apple

1:21:32.000 --> 1:21:35.360
<v Speaker 1>features do. Thanks so much for the call, Frank, stay

1:21:35.960 --> 1:21:40.720
<v Speaker 1>stay snow free. I guess out there in Denver. I

1:21:40.720 --> 1:21:42.800
<v Speaker 1>want to tell you about the new game everyone's playing.

1:21:42.800 --> 1:21:46.320
<v Speaker 1>It's called Pale World. It's kind of a twisted version

1:21:46.439 --> 1:21:51.200
<v Speaker 1>of Pokemon. Yes, many people playing this. It is Nineteen

1:21:51.360 --> 1:21:54.960
<v Speaker 1>million copies were sold in the first two weeks. Xbox

1:21:55.000 --> 1:21:58.160
<v Speaker 1>says it is the largest third party game ever on

1:21:58.200 --> 1:22:01.679
<v Speaker 1>their Xbox Game Pass. It's also bailable on Steam, sold

1:22:01.760 --> 1:22:05.000
<v Speaker 1>five million copies there. It kind of looks like Pokemon.

1:22:06.160 --> 1:22:08.639
<v Speaker 1>Some are criticizing it because It's like a twisted version

1:22:08.680 --> 1:22:11.400
<v Speaker 1>of Pokemon. It's a game where you catch these cute

1:22:11.439 --> 1:22:14.040
<v Speaker 1>little creatures called pals, and you not only battle them,

1:22:14.360 --> 1:22:16.639
<v Speaker 1>but you also force them to work and you monitor

1:22:16.680 --> 1:22:19.280
<v Speaker 1>their well being, their mental well being. It is a

1:22:19.320 --> 1:22:21.880
<v Speaker 1>weird game, and a lot of people are spending their

1:22:21.920 --> 1:22:25.760
<v Speaker 1>time playing this game. Why because it's so weird and

1:22:25.840 --> 1:22:28.240
<v Speaker 1>it's so different than Pokemon. You get away with stuff

1:22:28.240 --> 1:22:30.560
<v Speaker 1>in this game that you'd never get away with in Pokemon.

1:22:31.640 --> 1:22:34.160
<v Speaker 1>But people are saying, what's Pokemon going to do? Because

1:22:34.200 --> 1:22:37.960
<v Speaker 1>it looks like it's a ripoff. There's been apparently a

1:22:37.960 --> 1:22:40.479
<v Speaker 1>lot of talk about that if Pokemon's going to try

1:22:40.479 --> 1:22:42.439
<v Speaker 1>to shut this down. I don't think it's going to happen.

1:22:42.800 --> 1:22:45.240
<v Speaker 1>It's a video game. Yeah, there's a resemblance to the

1:22:45.240 --> 1:22:47.760
<v Speaker 1>little creatures, but apparently it's pretty wild. I have not

1:22:47.760 --> 1:22:49.840
<v Speaker 1>played it personally, but I know a lot of people

1:22:49.880 --> 1:22:53.799
<v Speaker 1>that are, and it's one of those things that happens

1:22:53.800 --> 1:22:56.559
<v Speaker 1>and people really like. Again, it's called Powe World, rated

1:22:56.560 --> 1:22:58.760
<v Speaker 1>tea for teens, so if your kids are playing it,

1:22:58.840 --> 1:23:00.439
<v Speaker 1>kind of get to know what they're doing in there.

1:23:01.520 --> 1:23:04.320
<v Speaker 1>Eighty eight rich one O one eight eight eight seven

1:23:04.479 --> 1:23:08.280
<v Speaker 1>four to two four to one zero one. Coming up

1:23:08.320 --> 1:23:11.280
<v Speaker 1>this hour, we're going to talk to Robin Gilbert, president

1:23:11.360 --> 1:23:15.599
<v Speaker 1>of fair Health. They've got a new tool that can

1:23:15.640 --> 1:23:18.439
<v Speaker 1>tell you what a medical procedure would should cost by

1:23:18.520 --> 1:23:21.760
<v Speaker 1>pointing to a map of the body part. You are

1:23:21.800 --> 1:23:33.240
<v Speaker 1>listening to rich on Tech. Welcome back to rich On Tech.

1:23:33.360 --> 1:23:36.519
<v Speaker 1>Rich DeMuro here hanging out with you, talking technology at

1:23:36.560 --> 1:23:39.200
<v Speaker 1>Triple eight Rich one O one eight eight eight seven

1:23:39.320 --> 1:23:42.960
<v Speaker 1>four to two four to one zero one. Give me

1:23:42.960 --> 1:23:44.840
<v Speaker 1>a call if you have a question about technology. Coming

1:23:44.880 --> 1:23:48.519
<v Speaker 1>up this hour, we've got Robin Gilbert, president of fair Health.

1:23:49.280 --> 1:23:51.920
<v Speaker 1>She's going to join to explain their new online tool

1:23:51.960 --> 1:23:54.040
<v Speaker 1>that can help you figure out how much a medical

1:23:54.080 --> 1:23:58.519
<v Speaker 1>procedure should cost just by pointing to the body part.

1:23:59.400 --> 1:24:02.160
<v Speaker 1>It's pretty interesting. So if you're looking to get some

1:24:02.200 --> 1:24:04.559
<v Speaker 1>sort of medical procedure and you're wondering, like what should

1:24:04.560 --> 1:24:07.240
<v Speaker 1>this cost or what what what's the range of the cost,

1:24:07.680 --> 1:24:09.880
<v Speaker 1>you can literally just like point to the foot and

1:24:09.920 --> 1:24:12.360
<v Speaker 1>like it'll tell you all the different things that you

1:24:12.360 --> 1:24:14.280
<v Speaker 1>know you may do to that. So that's really interesting.

1:24:14.280 --> 1:24:16.479
<v Speaker 1>We'll have her in just a little bit. I see

1:24:16.520 --> 1:24:18.719
<v Speaker 1>Bobo with the headphones on. Does this mean you've gotten

1:24:19.120 --> 1:24:23.200
<v Speaker 1>access to the ah there he is, So Bobo, explain

1:24:23.280 --> 1:24:23.760
<v Speaker 1>what you do.

1:24:24.560 --> 1:24:26.800
<v Speaker 4>I am your tech producer, so pretty much.

1:24:26.840 --> 1:24:29.519
<v Speaker 16>I am in charge of making sure that your mic works,

1:24:29.560 --> 1:24:32.360
<v Speaker 16>but apparently not my mic, and I play the music,

1:24:32.560 --> 1:24:34.559
<v Speaker 16>make sure the commercials are in, and just make sure

1:24:34.600 --> 1:24:37.120
<v Speaker 16>you sound crisp and the show's flowing properly.

1:24:37.320 --> 1:24:39.080
<v Speaker 1>And how do you think the show is flowing today?

1:24:39.160 --> 1:24:40.000
<v Speaker 1>It is amazing.

1:24:40.800 --> 1:24:43.800
<v Speaker 16>I've never had a bad time coming here. I love

1:24:43.840 --> 1:24:45.320
<v Speaker 16>coming to work on Saturday mornings.

1:24:45.360 --> 1:24:46.880
<v Speaker 1>To be honest with you, this is why I love

1:24:46.920 --> 1:24:49.200
<v Speaker 1>Bobo because he always has a smile on his face

1:24:49.520 --> 1:24:53.000
<v Speaker 1>and he has a positive attitude and it's just and

1:24:53.400 --> 1:24:55.600
<v Speaker 1>he always gets things right, like, you know, except for

1:24:55.640 --> 1:24:57.920
<v Speaker 1>your own mic. For some reason, I know, it's like

1:24:57.960 --> 1:25:01.080
<v Speaker 1>a cruel joke that your mic doesn't work when you're

1:25:01.120 --> 1:25:02.720
<v Speaker 1>in charge of all this stuff, Like there's so much

1:25:02.720 --> 1:25:05.559
<v Speaker 1>equipment that you're sitting in front of that I am

1:25:05.560 --> 1:25:07.960
<v Speaker 1>the tech person and I can't even I would never

1:25:08.000 --> 1:25:09.320
<v Speaker 1>be able to figure out how to get on the

1:25:09.320 --> 1:25:10.880
<v Speaker 1>air here. I guess that's for good reason.

1:25:11.080 --> 1:25:13.599
<v Speaker 16>I think it's just so the board ops us tech

1:25:13.640 --> 1:25:16.920
<v Speaker 16>people won't talk too much like yeah, so like the

1:25:16.960 --> 1:25:17.960
<v Speaker 16>show is Rich on Tech.

1:25:18.000 --> 1:25:21.160
<v Speaker 1>It's not Rich and Bobo. Bobo is a nickname. My

1:25:21.280 --> 1:25:22.280
<v Speaker 1>real name is Aaron.

1:25:22.400 --> 1:25:25.000
<v Speaker 16>It was a family nickname that I've had since I

1:25:25.080 --> 1:25:27.840
<v Speaker 16>was like one, and when I got in radio twenty

1:25:27.920 --> 1:25:28.479
<v Speaker 16>years ago.

1:25:28.560 --> 1:25:30.519
<v Speaker 1>It just kind of stuck. Yeah, I was gonna say

1:25:30.520 --> 1:25:32.840
<v Speaker 1>the nickname. You have to explain it, so now you know. Okay,

1:25:32.920 --> 1:25:35.160
<v Speaker 1>So if you're listening, you hear me talk about Bobo.

1:25:35.520 --> 1:25:38.360
<v Speaker 1>He is the guy that gets everything on the air.

1:25:38.520 --> 1:25:42.920
<v Speaker 1>Thanks for explaining that. We've got a call in a second.

1:25:42.920 --> 1:25:43.080
<v Speaker 10>Here.

1:25:43.160 --> 1:25:44.840
<v Speaker 1>Let me just tell you about this. If you bought

1:25:44.880 --> 1:25:49.240
<v Speaker 1>one of these snap drones, it's called the Pixie, they

1:25:49.280 --> 1:25:52.080
<v Speaker 1>are recalling it. I don't think you bought one, only

1:25:52.120 --> 1:25:54.800
<v Speaker 1>seventy one thousand people did. But if you happen to

1:25:54.800 --> 1:25:56.840
<v Speaker 1>have one of these things, you can get your money back.

1:25:57.439 --> 1:26:00.479
<v Speaker 1>This was a flying camera drone. It was actually pretty cool.

1:26:00.479 --> 1:26:04.400
<v Speaker 1>Its well reviewed, but the batteries on it can overheat

1:26:04.439 --> 1:26:07.760
<v Speaker 1>and bulge, causing fires. They had one fire and one

1:26:07.840 --> 1:26:12.160
<v Speaker 1>minor injury reported. These Pixie drones were sold by Snap

1:26:12.439 --> 1:26:15.200
<v Speaker 1>It's that Snapchat and also Amazon dot Com. If you

1:26:15.280 --> 1:26:18.479
<v Speaker 1>have one, stop using it immediately, take the battery out.

1:26:18.560 --> 1:26:21.640
<v Speaker 1>Don't recharge it. If you want a refund, which you

1:26:21.640 --> 1:26:24.879
<v Speaker 1>should probably get, you have to return the drone body

1:26:24.920 --> 1:26:28.080
<v Speaker 1>to Snap, not the battery. They have instructions on the

1:26:28.080 --> 1:26:32.439
<v Speaker 1>website support dot Pixie dot com, Pixy dot com. You're

1:26:32.439 --> 1:26:36.400
<v Speaker 1>gonna get your full purchase price back. Whether you refused

1:26:36.439 --> 1:26:38.280
<v Speaker 1>a card, they'll put it back on that card, or

1:26:38.320 --> 1:26:40.439
<v Speaker 1>if you don't have that anymore, they'll send you a check.

1:26:41.160 --> 1:26:44.520
<v Speaker 1>But this is a recall again of the Snap Pixie

1:26:44.920 --> 1:26:48.400
<v Speaker 1>flying drone could catch on fire. If you bought one,

1:26:48.920 --> 1:26:51.960
<v Speaker 1>seventy one thousand of you did get your money back.

1:26:52.080 --> 1:26:54.000
<v Speaker 1>Maybe it's been sitting in a closet for the last

1:26:54.000 --> 1:26:57.200
<v Speaker 1>couple of years. Go ahead, get that money back. Let's

1:26:57.240 --> 1:27:01.280
<v Speaker 1>go to Mickey in Camarillo, the home of Try, the

1:27:01.320 --> 1:27:06.320
<v Speaker 1>first place I ever tried. Try Tip Mickey your own rich.

1:27:05.680 --> 1:27:08.640
<v Speaker 11>Yes, I just wanted to know about that duck go

1:27:09.000 --> 1:27:11.120
<v Speaker 11>that they I've heard of now is that you cannot

1:27:11.439 --> 1:27:14.320
<v Speaker 11>if you use it, that you can't be I guess

1:27:14.360 --> 1:27:17.240
<v Speaker 11>it doesn't follow you or you know, I mean compared

1:27:17.280 --> 1:27:19.800
<v Speaker 11>to Google. I mean, you've got our setting step, but

1:27:19.840 --> 1:27:22.920
<v Speaker 11>I'm just wondering what that is that legit it is?

1:27:23.080 --> 1:27:28.200
<v Speaker 1>Yes, Duck Duck Goo is both a search engine and

1:27:28.240 --> 1:27:31.320
<v Speaker 1>it's also a web browser as well, so you can

1:27:31.360 --> 1:27:33.840
<v Speaker 1>get well, there's actually three levels, so you've got the

1:27:33.880 --> 1:27:36.400
<v Speaker 1>search engine if you just go to duck duckgo dot com.

1:27:36.720 --> 1:27:40.320
<v Speaker 1>You can use that in place of Google. Or you

1:27:40.360 --> 1:27:44.080
<v Speaker 1>can download an extension, which means you can use it

1:27:44.200 --> 1:27:47.479
<v Speaker 1>inside of your web browser and it will try to

1:27:47.520 --> 1:27:52.360
<v Speaker 1>make your web browsing more private. Or you can get

1:27:52.400 --> 1:27:56.080
<v Speaker 1>the entire browser from Duck duck Go and that will

1:27:56.280 --> 1:27:59.799
<v Speaker 1>really make things much more private. So they're kind of pledge.

1:28:00.200 --> 1:28:02.200
<v Speaker 1>This was founded in two thousand and eight. Their whole

1:28:02.200 --> 1:28:05.679
<v Speaker 1>mission is to protect your privacy. They run this search

1:28:05.720 --> 1:28:08.880
<v Speaker 1>engine that doesn't track your search history, so as far

1:28:08.880 --> 1:28:12.759
<v Speaker 1>as I know, you don't sign in to this. They've

1:28:12.760 --> 1:28:17.760
<v Speaker 1>got downloads for all the different browsers and let's see

1:28:17.800 --> 1:28:21.439
<v Speaker 1>what else do you need to know? Uh, it's just

1:28:21.479 --> 1:28:23.320
<v Speaker 1>it's one of these things where you've seen the ads

1:28:23.360 --> 1:28:27.080
<v Speaker 1>on the billboard, and I guess my thing is that, yes,

1:28:27.120 --> 1:28:29.439
<v Speaker 1>this is if you want to if your only mission

1:28:29.520 --> 1:28:33.320
<v Speaker 1>is to protect your your browsing privacy, like you want

1:28:33.360 --> 1:28:35.720
<v Speaker 1>to get on the web and not be tracked and

1:28:35.760 --> 1:28:37.519
<v Speaker 1>not you know, you don't want anyone to know what

1:28:37.560 --> 1:28:40.000
<v Speaker 1>you're doing on there. Now, I say that with a

1:28:40.040 --> 1:28:44.519
<v Speaker 1>caveat there's always like your internet service provider, your work,

1:28:44.960 --> 1:28:48.519
<v Speaker 1>your school, they will probably know what you're doing on

1:28:48.560 --> 1:28:51.320
<v Speaker 1>your computer at all times. So just be aware of that.

1:28:51.400 --> 1:28:54.360
<v Speaker 1>Nothing is truly private when you're online. I mean, there's

1:28:54.400 --> 1:28:57.040
<v Speaker 1>ways to make it that way, but it's very, very

1:28:57.080 --> 1:28:59.360
<v Speaker 1>tricky for the average person. It's not something where you

1:28:59.400 --> 1:29:03.040
<v Speaker 1>can just you know, you know, log on and make

1:29:03.080 --> 1:29:07.760
<v Speaker 1>it easy. So, but this browser does have over a

1:29:07.840 --> 1:29:11.880
<v Speaker 1>dozen different privacy protections built in. They have a whole

1:29:11.920 --> 1:29:17.479
<v Speaker 1>website dedicated to how they protect you. Third party tracker

1:29:17.560 --> 1:29:22.040
<v Speaker 1>loading protection, Global privacy control, link tracking protection, CE name

1:29:22.160 --> 1:29:27.040
<v Speaker 1>cloaking protection, Google AMP protection. They basically try to make

1:29:27.080 --> 1:29:29.439
<v Speaker 1>sure that when you are surfing the web, all the

1:29:29.439 --> 1:29:31.960
<v Speaker 1>ways that these companies try to latch on to the

1:29:32.080 --> 1:29:35.040
<v Speaker 1>data and the trackers and to see what you're doing,

1:29:35.439 --> 1:29:38.679
<v Speaker 1>they try to stop that from happening. And so, yes,

1:29:38.880 --> 1:29:41.080
<v Speaker 1>they do that, and they do a pretty good job

1:29:41.160 --> 1:29:45.360
<v Speaker 1>of it. But the search results that you get may

1:29:45.400 --> 1:29:47.559
<v Speaker 1>not be as good as Google. That's the main thing

1:29:49.080 --> 1:29:54.240
<v Speaker 1>you are listening to rich on Tech. Welcome back to

1:29:54.640 --> 1:29:57.160
<v Speaker 1>rich on Tech. Rich Demiro here hanging out with you

1:29:57.920 --> 1:30:01.280
<v Speaker 1>talking technology at Triple A rich one on one eight

1:30:01.320 --> 1:30:06.000
<v Speaker 1>eight eight seven four to two four one zero one,

1:30:06.640 --> 1:30:10.800
<v Speaker 1>the website, rich on tech dot TV. If you want

1:30:10.840 --> 1:30:14.639
<v Speaker 1>to contact me, just hit the contact link and we'll

1:30:14.640 --> 1:30:18.280
<v Speaker 1>get to the feedback segment in just a bit. There's

1:30:18.320 --> 1:30:21.040
<v Speaker 1>an app called Together. I've talked about this app for

1:30:21.080 --> 1:30:22.880
<v Speaker 1>a little bit here on the show. We did an

1:30:22.880 --> 1:30:27.519
<v Speaker 1>interview with the doctor that doctor Rene Dua, that invented it.

1:30:28.000 --> 1:30:31.680
<v Speaker 1>She's also the doctor behind Heel, which was still is

1:30:32.680 --> 1:30:35.880
<v Speaker 1>doctor on demand service kind of came up big during

1:30:35.880 --> 1:30:39.680
<v Speaker 1>the pandemic. But she has an app called Together, and

1:30:39.720 --> 1:30:41.960
<v Speaker 1>this is an app that uses AI to scan pill

1:30:42.000 --> 1:30:45.800
<v Speaker 1>bottles and also help you keep all of your health

1:30:45.800 --> 1:30:48.439
<v Speaker 1>information in one place. And it's really helpful if you

1:30:48.479 --> 1:30:52.280
<v Speaker 1>are assisting someone like a family member or a loved

1:30:52.280 --> 1:30:55.360
<v Speaker 1>one with their medications and their appointments and you're trying

1:30:55.360 --> 1:30:57.760
<v Speaker 1>to keep track of all this. It's like a shared experience,

1:30:57.840 --> 1:31:02.280
<v Speaker 1>so of course with their mission, but this app, you know,

1:31:02.400 --> 1:31:04.920
<v Speaker 1>it not only keeps track of all the medications, but

1:31:05.000 --> 1:31:07.840
<v Speaker 1>it provides all these health related insights. So you can

1:31:08.000 --> 1:31:10.559
<v Speaker 1>take a selfie with this app, and this might ring

1:31:10.560 --> 1:31:13.679
<v Speaker 1>a bell. It can help figure out your blood pressure,

1:31:13.720 --> 1:31:16.360
<v Speaker 1>your heart rate, your oxygen levels. And now they've added

1:31:16.400 --> 1:31:19.479
<v Speaker 1>a new feature where you can speak into the app

1:31:19.520 --> 1:31:23.120
<v Speaker 1>and it will detect signs of anxiety and depression. So

1:31:23.240 --> 1:31:25.880
<v Speaker 1>you speak for about thirty seconds, you say whatever you want,

1:31:25.960 --> 1:31:28.240
<v Speaker 1>and it will tell you if there's any sign of

1:31:28.240 --> 1:31:31.040
<v Speaker 1>anxiety or depression. I tried it out and I'm happy

1:31:31.040 --> 1:31:33.959
<v Speaker 1>to report that I did not show any signs, thankfully,

1:31:35.479 --> 1:31:37.800
<v Speaker 1>But it's serious if you do, and you know, and

1:31:37.840 --> 1:31:39.720
<v Speaker 1>we need to be more honest about this stuff. And

1:31:39.760 --> 1:31:42.360
<v Speaker 1>I think that we need to be more accepting of

1:31:42.400 --> 1:31:45.080
<v Speaker 1>this stuff. And so by having an app like this

1:31:45.120 --> 1:31:47.439
<v Speaker 1>where you can just speak into it and see this,

1:31:47.520 --> 1:31:51.080
<v Speaker 1>it's it's pretty interesting. So it is available on iOS

1:31:51.160 --> 1:31:54.759
<v Speaker 1>right now. It's called Together by Renee, and they told

1:31:54.760 --> 1:31:58.240
<v Speaker 1>me that the Android version is launching on February fifth,

1:31:58.600 --> 1:32:01.040
<v Speaker 1>So I know many people have been waiting for the

1:32:01.040 --> 1:32:04.479
<v Speaker 1>Android version. It will be available on February fifth. It's

1:32:04.479 --> 1:32:06.599
<v Speaker 1>been a little delay in that, but it is now

1:32:06.640 --> 1:32:10.320
<v Speaker 1>going to be there, so iOS android Together by Renee.

1:32:10.560 --> 1:32:12.600
<v Speaker 1>It is a free app that can really help you

1:32:12.680 --> 1:32:17.920
<v Speaker 1>take charge of your medical situation. Speaking of medical joining

1:32:17.920 --> 1:32:22.000
<v Speaker 1>me now is Robin Gelbert, president of fair Health. They

1:32:22.040 --> 1:32:25.400
<v Speaker 1>have a new tool that can help you figure out

1:32:26.560 --> 1:32:29.200
<v Speaker 1>how much a medical procedure is going to cost by

1:32:29.280 --> 1:32:32.200
<v Speaker 1>using a map of the body. Robin, thanks for joining

1:32:32.200 --> 1:32:32.599
<v Speaker 1>me today.

1:32:33.400 --> 1:32:35.080
<v Speaker 5>Well, thank you so much for having us.

1:32:35.520 --> 1:32:37.160
<v Speaker 1>So tell me what fair Health is.

1:32:37.880 --> 1:32:39.640
<v Speaker 4>First off, So fair Health.

1:32:39.520 --> 1:32:44.840
<v Speaker 5>Is independent, not for profit organization and we really have

1:32:45.640 --> 1:32:49.439
<v Speaker 5>elevating health insurance literacy around the country as well as

1:32:49.479 --> 1:32:52.360
<v Speaker 5>pulling back the window and the curtains, if you will,

1:32:52.800 --> 1:32:56.280
<v Speaker 5>on healthcare costs. That has been so mystifying to many

1:32:56.760 --> 1:32:59.759
<v Speaker 5>and to help people plan and just become more informed

1:32:59.760 --> 1:33:04.479
<v Speaker 5>than confident as they navigate this very complex healthcare system and.

1:33:04.439 --> 1:33:06.479
<v Speaker 1>Where you're breaking up just a little bit, so if

1:33:06.520 --> 1:33:08.160
<v Speaker 1>you have a place where you can move, that might

1:33:08.200 --> 1:33:10.280
<v Speaker 1>get a better signal. Try to do that in the meantime.

1:33:10.280 --> 1:33:13.880
<v Speaker 1>But I will tell you how in my experience medical

1:33:14.880 --> 1:33:18.439
<v Speaker 1>medical billing works. You go to the doctor, they do whatever,

1:33:19.120 --> 1:33:21.719
<v Speaker 1>You come home. Six weeks later, you get a bill

1:33:21.800 --> 1:33:23.960
<v Speaker 1>and you have no idea how much that's going to be.

1:33:24.240 --> 1:33:26.200
<v Speaker 1>Is that pretty much how most people deal with it.

1:33:27.120 --> 1:33:30.519
<v Speaker 5>I would say that's exactly right. People get their bills

1:33:30.600 --> 1:33:33.000
<v Speaker 5>or they get their explanation of benefits, and they have

1:33:33.120 --> 1:33:36.360
<v Speaker 5>no idea how to evaluate it, whether to ask questions,

1:33:36.720 --> 1:33:40.479
<v Speaker 5>whether to negotiate on behalf of themselves, and to really

1:33:40.680 --> 1:33:43.600
<v Speaker 5>just be a better advocate as they really try to

1:33:43.640 --> 1:33:48.040
<v Speaker 5>deal with these very costly procedures and understand what their

1:33:48.080 --> 1:33:51.479
<v Speaker 5>journey has been. So, as you mentioned, we did try

1:33:51.520 --> 1:33:55.759
<v Speaker 5>to add a body procedure locator that adds yet another

1:33:55.960 --> 1:34:00.200
<v Speaker 5>avenue to get to the information you need, another way

1:34:00.720 --> 1:34:04.040
<v Speaker 5>of really experiencing that journey, in addition to looking at

1:34:04.320 --> 1:34:06.400
<v Speaker 5>other kinds of tools on our website.

1:34:06.880 --> 1:34:11.040
<v Speaker 1>So explain to me this body procedure locator. So it's

1:34:11.040 --> 1:34:14.280
<v Speaker 1>basically a map of the body and you kind of

1:34:14.320 --> 1:34:17.000
<v Speaker 1>point to the well. First you go through a couple

1:34:17.000 --> 1:34:19.800
<v Speaker 1>of questions are you in network? Are you out of network?

1:34:20.200 --> 1:34:24.639
<v Speaker 1>And then it gets finally to the body part like tool,

1:34:25.400 --> 1:34:27.599
<v Speaker 1>It asks your location, I'm gonna I'm just doing this

1:34:27.640 --> 1:34:30.400
<v Speaker 1>in live time real quick to kind of see okay,

1:34:30.400 --> 1:34:32.120
<v Speaker 1>and then it pops up and so you've got head,

1:34:32.400 --> 1:34:38.719
<v Speaker 1>spine and spinal cords, skin, chest, abdomen extremities and joints.

1:34:38.720 --> 1:34:41.400
<v Speaker 1>So you basically go through and you just look at

1:34:41.400 --> 1:34:44.280
<v Speaker 1>the picture and if you're getting a procedure with your shoulder.

1:34:44.320 --> 1:34:48.280
<v Speaker 1>You tap shoulder and it tells you casts imaging, injections,

1:34:48.400 --> 1:34:51.599
<v Speaker 1>orthotic surgery, and then it will tell you how much

1:34:52.120 --> 1:34:54.920
<v Speaker 1>these things may cost. And it also gives you what

1:34:54.920 --> 1:34:58.360
<v Speaker 1>it was called a CPT code. So explain what the

1:34:58.400 --> 1:34:59.479
<v Speaker 1>purpose of all this is.

1:35:01.040 --> 1:35:04.120
<v Speaker 5>All of this is to basically virtually hold you by

1:35:04.160 --> 1:35:07.320
<v Speaker 5>the hand and walk you through this healthcare journey. As

1:35:07.400 --> 1:35:11.679
<v Speaker 5>you mentioned, we have high level categories like spine, skin, chests,

1:35:11.720 --> 1:35:15.200
<v Speaker 5>and so forth, Extremities and joints for example, you click

1:35:15.280 --> 1:35:18.280
<v Speaker 5>on that and then it takes you slightly deeper into

1:35:18.320 --> 1:35:22.360
<v Speaker 5>those extremities and joints, just as an example, to arm, hip, ankle,

1:35:22.640 --> 1:35:25.960
<v Speaker 5>shoulder for example. Then you click on that where you

1:35:26.040 --> 1:35:29.280
<v Speaker 5>may be interested in learning more about your medical procedure

1:35:29.800 --> 1:35:32.559
<v Speaker 5>than it takes you deeper into those procedures. As you mentioned,

1:35:33.040 --> 1:35:36.760
<v Speaker 5>it's codes, which are the official codes that all doctors

1:35:36.840 --> 1:35:39.840
<v Speaker 5>are required to build you at that level. And so

1:35:39.920 --> 1:35:43.720
<v Speaker 5>we try to provide a consumer friendly description of those

1:35:43.760 --> 1:35:47.120
<v Speaker 5>procedure codes and then take you to the cost information.

1:35:47.880 --> 1:35:51.200
<v Speaker 5>And what's really unique about fear help consumer dot org

1:35:51.600 --> 1:35:55.599
<v Speaker 5>it's not just the one way to learn costs because

1:35:55.640 --> 1:35:58.840
<v Speaker 5>there are many different venues of care where you can go.

1:35:59.000 --> 1:36:02.959
<v Speaker 5>You can tell health to examine or to explore your procedure.

1:36:03.080 --> 1:36:06.160
<v Speaker 5>You could be going to a retail clinic and urgent

1:36:06.200 --> 1:36:10.400
<v Speaker 5>care center or a doctor's office. Costs differ depending on

1:36:10.439 --> 1:36:13.479
<v Speaker 5>where you present yourself. So really it's just a welcome

1:36:13.520 --> 1:36:16.080
<v Speaker 5>that and as it as sort of a virtual handholding

1:36:16.120 --> 1:36:22.519
<v Speaker 5>experience to really take very complex information and to really

1:36:22.560 --> 1:36:25.360
<v Speaker 5>eliminate all of the anxiety people have when they help,

1:36:25.439 --> 1:36:28.080
<v Speaker 5>you know, really when they enter the healthcare insurance and

1:36:28.160 --> 1:36:29.040
<v Speaker 5>the healthcare world.

1:36:29.600 --> 1:36:33.360
<v Speaker 1>The website is fairhealth consumer dot org. So once you

1:36:33.479 --> 1:36:36.679
<v Speaker 1>get to the final page, it'll give you the cost

1:36:36.960 --> 1:36:39.360
<v Speaker 1>out of network. In network, it'll give you all the

1:36:39.400 --> 1:36:43.160
<v Speaker 1>different like related things like if you need anesthesia or

1:36:44.000 --> 1:36:46.439
<v Speaker 1>radiology or anything like that, so you can see the

1:36:46.479 --> 1:36:49.040
<v Speaker 1>price of all that stuff. It gives you some local

1:36:49.040 --> 1:36:51.160
<v Speaker 1>price comparisons, so if you put in your zip code,

1:36:51.200 --> 1:36:53.559
<v Speaker 1>it'll tell you kind of like if you have the

1:36:53.600 --> 1:36:56.160
<v Speaker 1>procedure done like right where you live or maybe a

1:36:56.280 --> 1:36:58.639
<v Speaker 1>different section of town, it might be a different price.

1:37:00.000 --> 1:37:01.719
<v Speaker 1>I'll tell you about it, and then it says questions

1:37:01.720 --> 1:37:05.639
<v Speaker 1>to ask as well, So it's a really comprehensive kind

1:37:05.640 --> 1:37:07.400
<v Speaker 1>of like all the stuff that you may not even

1:37:07.520 --> 1:37:10.240
<v Speaker 1>think of when you're getting a procedure done. Do you

1:37:10.320 --> 1:37:14.200
<v Speaker 1>think that there is room in the healthcare industry for

1:37:14.360 --> 1:37:19.080
<v Speaker 1>more kind of transparency?

1:37:19.120 --> 1:37:21.800
<v Speaker 5>And it's really more than transparency what we try to

1:37:21.840 --> 1:37:24.600
<v Speaker 5>strive for and hopefully others will as well as clarity.

1:37:25.520 --> 1:37:29.120
<v Speaker 5>Just transparently making information available is not enough. You have

1:37:29.200 --> 1:37:33.680
<v Speaker 5>to connect it to context to really people the opportunity

1:37:33.720 --> 1:37:36.720
<v Speaker 5>to understand what they're digesting and looking at. And yes,

1:37:37.160 --> 1:37:39.800
<v Speaker 5>we're finding more and more people are becoming much more

1:37:39.840 --> 1:37:46.320
<v Speaker 5>animated in their conversations and health plans and really trying

1:37:46.360 --> 1:37:51.520
<v Speaker 5>to assert themselves in their vote, better understand and negotiate

1:37:51.600 --> 1:37:55.320
<v Speaker 5>for themselves. So absolutely transparency is critical, but as I said,

1:37:55.600 --> 1:37:57.719
<v Speaker 5>it really has to rise to the level of clarity.

1:37:58.200 --> 1:37:59.760
<v Speaker 1>Sorry, I'm still getting a little bit of breakup in

1:37:59.760 --> 1:38:02.160
<v Speaker 1>your saying such interesting stuff that I don't want. I

1:38:02.160 --> 1:38:05.639
<v Speaker 1>don't want to miss anything that you're saying, but I'm curious.

1:38:05.680 --> 1:38:08.320
<v Speaker 1>So my my thing with my uh, you know, any

1:38:08.360 --> 1:38:12.360
<v Speaker 1>sort of medical bill that I get, I always call

1:38:12.560 --> 1:38:15.000
<v Speaker 1>before I pay it and just make sure that it's

1:38:15.040 --> 1:38:19.479
<v Speaker 1>the right amount, make sure that there's no changes. Is

1:38:19.479 --> 1:38:21.400
<v Speaker 1>that the right thing to do? Should we be doing

1:38:21.439 --> 1:38:24.400
<v Speaker 1>that or is that just more work for the doctor's office.

1:38:24.840 --> 1:38:29.320
<v Speaker 5>No, you should be doing that that extra homework and

1:38:29.400 --> 1:38:34.519
<v Speaker 5>asking them the important questions there as I said, because

1:38:34.600 --> 1:38:38.240
<v Speaker 5>more information is being disseminated. So yes, people should feel

1:38:38.560 --> 1:38:42.120
<v Speaker 5>empowered to do that and ask questions of their provider or.

1:38:44.760 --> 1:38:49.680
<v Speaker 1>All right, Robin Gilbert of fair Health, definitely check out

1:38:49.760 --> 1:38:52.360
<v Speaker 1>the tool, check out the website a lot of information

1:38:52.439 --> 1:38:56.120
<v Speaker 1>on their fairhealth consumer dot org. Thanks so much for

1:38:56.200 --> 1:38:56.840
<v Speaker 1>joining me today.

1:38:57.720 --> 1:38:58.680
<v Speaker 5>You're welcome. Thank you.

1:38:59.160 --> 1:39:02.240
<v Speaker 1>This is a really like I said, and here's my

1:39:02.320 --> 1:39:07.040
<v Speaker 1>biggest issue with the payment websites of every almost every

1:39:07.080 --> 1:39:09.759
<v Speaker 1>doctor number one, there's not an easy way to pay.

1:39:10.040 --> 1:39:11.719
<v Speaker 1>And I'll give you a little hint. There's an app

1:39:11.760 --> 1:39:18.120
<v Speaker 1>called Papaya pap a Ya Papaya Payments, and this app

1:39:18.200 --> 1:39:21.920
<v Speaker 1>is incredible because you basically scan any medical bill that

1:39:21.960 --> 1:39:24.320
<v Speaker 1>you have with this app and it will help you

1:39:24.400 --> 1:39:27.920
<v Speaker 1>pay that bill. It's really really good and it's I

1:39:28.040 --> 1:39:30.439
<v Speaker 1>use it all the time. It is incredible. I've done

1:39:30.479 --> 1:39:33.240
<v Speaker 1>a story with them and it's legit and it works.

1:39:33.280 --> 1:39:37.559
<v Speaker 1>So Papaya, just like the fruit Papaya pay dot com

1:39:37.920 --> 1:39:41.639
<v Speaker 1>I find is incredible. But here's my advice. Don't pay

1:39:41.800 --> 1:39:46.479
<v Speaker 1>medical bills before you call, because sometimes there is a

1:39:46.640 --> 1:39:49.240
<v Speaker 1>change in the time that they printed that bill and

1:39:49.280 --> 1:39:51.800
<v Speaker 1>the time that you get it. Your insurance might have

1:39:51.880 --> 1:39:54.280
<v Speaker 1>paid an additional amount, they might have written off some

1:39:54.360 --> 1:39:56.960
<v Speaker 1>of the amount that you might have to pay. So

1:39:57.240 --> 1:40:00.200
<v Speaker 1>always call your doctor and make sure that the amount

1:40:00.240 --> 1:40:03.160
<v Speaker 1>is right. I know it's a pain because sometimes it's

1:40:03.200 --> 1:40:06.960
<v Speaker 1>tough to get through or sometimes it's tough to find

1:40:06.960 --> 1:40:09.120
<v Speaker 1>the time to do that, but it really does help.

1:40:09.479 --> 1:40:10.920
<v Speaker 1>The other thing is that when you go to the

1:40:10.920 --> 1:40:14.840
<v Speaker 1>website for like ninety nine percent of medical bills, they

1:40:14.840 --> 1:40:17.519
<v Speaker 1>don't tell you how much you owe. They will let

1:40:17.560 --> 1:40:19.720
<v Speaker 1>you go to the website and pay the bill, but

1:40:19.880 --> 1:40:21.840
<v Speaker 1>it's on you to type in the amount that you

1:40:21.880 --> 1:40:24.080
<v Speaker 1>want to pay. And I find that to be really

1:40:24.120 --> 1:40:26.880
<v Speaker 1>odd because almost any other bill that you pay in America,

1:40:27.640 --> 1:40:29.720
<v Speaker 1>they show you the total, like they show you how

1:40:29.800 --> 1:40:32.759
<v Speaker 1>much you owe, But for some reason, with medical billing,

1:40:33.160 --> 1:40:35.160
<v Speaker 1>they say, okay, now, type in the amount you want

1:40:35.160 --> 1:40:38.320
<v Speaker 1>to pay now. Maybe that's because people do partial payments

1:40:38.360 --> 1:40:40.840
<v Speaker 1>all the time. They do what they can afford, so

1:40:40.920 --> 1:40:42.880
<v Speaker 1>maybe that's part of it. But it would be nice

1:40:42.920 --> 1:40:44.920
<v Speaker 1>if there was some sort of standard where they had

1:40:44.960 --> 1:40:48.040
<v Speaker 1>to show you what the current amount of that bill was.

1:40:48.240 --> 1:40:50.240
<v Speaker 1>Doesn't seem to happen, but at the end of the day,

1:40:50.240 --> 1:40:51.840
<v Speaker 1>when you are ready to pay, I do like this

1:40:51.880 --> 1:40:54.479
<v Speaker 1>app Papaya Pay. It is very handy. I'll put the

1:40:54.520 --> 1:40:58.160
<v Speaker 1>link on the website rich on Tech dot tv again,

1:40:58.240 --> 1:41:04.240
<v Speaker 1>the website for the the Body Part Indicator, Fairhealthconsumer dot Org. Ah.

1:41:04.280 --> 1:41:06.120
<v Speaker 1>This is why I love this show. I love just

1:41:06.160 --> 1:41:08.880
<v Speaker 1>getting this great information out there to help you and

1:41:08.880 --> 1:41:11.679
<v Speaker 1>then to empower you as a consumer when it comes

1:41:11.680 --> 1:41:14.479
<v Speaker 1>to all of this tech stuff. Coming up next, we'll

1:41:14.520 --> 1:41:19.320
<v Speaker 1>do some more news and the feedback segment coming up

1:41:19.360 --> 1:41:26.559
<v Speaker 1>right here on rich on Tech. Welcome back to rich

1:41:26.640 --> 1:41:30.759
<v Speaker 1>on Tech. Rich DeMuro here hanging out with you, giving

1:41:30.840 --> 1:41:34.040
<v Speaker 1>you the tech news and information you need to know

1:41:34.160 --> 1:41:38.080
<v Speaker 1>to feel smart and really empowered with all this stuff,

1:41:38.120 --> 1:41:41.559
<v Speaker 1>because it is it is not easy to navigate this

1:41:41.640 --> 1:41:43.960
<v Speaker 1>world we live in, and I'm telling you, with the

1:41:44.000 --> 1:41:47.559
<v Speaker 1>scam artist around every corner, it's just getting trickier and trickier.

1:41:47.600 --> 1:41:50.639
<v Speaker 1>So I'm glad you're here. I'm glad you're learning. Let's

1:41:50.680 --> 1:41:52.840
<v Speaker 1>get through a few news topics before I get to

1:41:52.880 --> 1:41:56.960
<v Speaker 1>the feedback segment. Yelp has a new feature, AI powered

1:41:57.040 --> 1:42:00.960
<v Speaker 1>Business Summaries. This is gonna show you the insights you

1:42:01.000 --> 1:42:03.280
<v Speaker 1>need to know about a business. So it's gonna show

1:42:03.280 --> 1:42:06.360
<v Speaker 1>you things like the atmosphere, the service, the amenities, the

1:42:06.439 --> 1:42:11.559
<v Speaker 1>value or a popular dish. It's AI powered Business Summaries

1:42:11.600 --> 1:42:13.840
<v Speaker 1>are available on iOS now. They're gonna roll out to

1:42:13.840 --> 1:42:17.160
<v Speaker 1>Android and desktop later this year. That is brilliant because

1:42:17.200 --> 1:42:19.080
<v Speaker 1>if you go look up a place on Yelp and

1:42:19.080 --> 1:42:21.439
<v Speaker 1>it says, oh, this place is known for their you know,

1:42:22.080 --> 1:42:26.120
<v Speaker 1>certain fish dish or whatever, their dessert, their cinmon role,

1:42:26.479 --> 1:42:29.639
<v Speaker 1>It's like, oh, that's what I wanted to know. Brilliant

1:42:29.640 --> 1:42:34.360
<v Speaker 1>feature there. We're seeing AI everywhere. TikTok is removing Universal

1:42:34.479 --> 1:42:38.240
<v Speaker 1>Music after their licensing deal expired. TikTok has removed all

1:42:38.320 --> 1:42:42.040
<v Speaker 1>music from Universal Music Group. The deal expired January thirty first.

1:42:42.120 --> 1:42:45.280
<v Speaker 1>This affects artists like Taylor Swift, Bad Bunny, Billie Eilish,

1:42:45.320 --> 1:42:50.040
<v Speaker 1>Ariana Grande, Justin Bieber. Universal says TikTok is not properly

1:42:50.080 --> 1:42:55.160
<v Speaker 1>compensating artists. TikTok says Universal is greedy. Yeah, two big

1:42:55.160 --> 1:42:58.080
<v Speaker 1>companies with a lot of money fighting. There's something new.

1:42:58.880 --> 1:43:01.240
<v Speaker 1>So if you had one of these songs on your

1:43:01.240 --> 1:43:04.960
<v Speaker 1>TikTok it's muted. At this point, Fossil is getting out

1:43:04.960 --> 1:43:08.040
<v Speaker 1>of the smart watch business. The last watch they launched

1:43:08.120 --> 1:43:10.240
<v Speaker 1>was in twenty twenty one. It was the Gen six.

1:43:10.720 --> 1:43:13.479
<v Speaker 1>If you have a Fossil smart watch, they will continue

1:43:13.479 --> 1:43:17.400
<v Speaker 1>to provide software updates for existing users for quote the

1:43:17.439 --> 1:43:23.000
<v Speaker 1>next few years. Ford is giving away free Tesla chargers

1:43:24.200 --> 1:43:27.120
<v Speaker 1>for their EV buyers. They're going to give free adapters

1:43:27.600 --> 1:43:30.439
<v Speaker 1>to its EV buyers so they can use Tesla's charging network.

1:43:30.479 --> 1:43:34.960
<v Speaker 1>This was announced by the Ford CEO model you're twenty

1:43:35.000 --> 1:43:37.760
<v Speaker 1>twenty one to twenty twenty four Mustang Mock E and

1:43:37.960 --> 1:43:40.240
<v Speaker 1>F one fifty lightning vehicles are going to get the

1:43:40.320 --> 1:43:44.040
<v Speaker 1>free adapter. This is huge. If you own a Ford

1:43:44.600 --> 1:43:47.519
<v Speaker 1>and you can now charge on Tesla's network, it is

1:43:48.080 --> 1:43:52.439
<v Speaker 1>a game changer. This is so amazing. They didn't say

1:43:52.439 --> 1:43:54.840
<v Speaker 1>when this is going to happen, but very soon. So

1:43:55.840 --> 1:43:57.600
<v Speaker 1>we're going to start seeing a lot more people at

1:43:57.600 --> 1:44:00.800
<v Speaker 1>the Tesla chargers, that's for sure. But pretty much every

1:44:00.840 --> 1:44:05.799
<v Speaker 1>major automaker has pledged support for this Tesla charging standard,

1:44:05.840 --> 1:44:08.160
<v Speaker 1>which they invented. They now call it the North American

1:44:08.240 --> 1:44:11.880
<v Speaker 1>Charging Standard because it pretty much is so Tesla dominates.

1:44:11.880 --> 1:44:13.400
<v Speaker 1>But the fact that if you bought a ford in

1:44:13.439 --> 1:44:16.920
<v Speaker 1>the past three four years, Ford ev you're gonna get

1:44:16.920 --> 1:44:20.479
<v Speaker 1>one of these adapters. That is incredible. Speaking of Tesla

1:44:21.120 --> 1:44:26.320
<v Speaker 1>recalling two million vehicles, Oh my gosh, that sounds scary.

1:44:26.520 --> 1:44:28.400
<v Speaker 1>That was the headline in the Wall Street Journal, among

1:44:28.439 --> 1:44:31.360
<v Speaker 1>many others. But guess what the fix is a software

1:44:31.439 --> 1:44:35.080
<v Speaker 1>update that probably already reached most Teslas. Yeah, this is

1:44:35.080 --> 1:44:39.080
<v Speaker 1>getting out of control. Every time Tesla has a software update, Recall,

1:44:39.920 --> 1:44:43.519
<v Speaker 1>it's a big headline on all the news places and

1:44:43.560 --> 1:44:45.799
<v Speaker 1>then if you read it, it says, oh, it's a software update.

1:44:46.160 --> 1:44:50.280
<v Speaker 1>So tech Crunch as well as myself, believes that we

1:44:50.360 --> 1:44:52.599
<v Speaker 1>need to come up with a new word instead of safety.

1:44:52.640 --> 1:44:55.760
<v Speaker 1>Recall that was when it was a car that had

1:44:55.760 --> 1:44:58.760
<v Speaker 1>a gas engine. They need to replace something on that car,

1:44:58.960 --> 1:45:02.200
<v Speaker 1>fix something, tweak something. When it's a software update, it

1:45:02.280 --> 1:45:05.439
<v Speaker 1>sounds really scary and people get very concerned. But if

1:45:05.479 --> 1:45:08.160
<v Speaker 1>you're talking a software update. For this one, it was

1:45:08.200 --> 1:45:11.479
<v Speaker 1>a font size. They had to change the font on

1:45:11.520 --> 1:45:15.080
<v Speaker 1>some of the visuals, the warning indicators. So we need

1:45:15.120 --> 1:45:17.519
<v Speaker 1>a new word for this new new world we live

1:45:17.520 --> 1:45:22.360
<v Speaker 1>in of software updates for evs because recall sounds very

1:45:22.400 --> 1:45:25.560
<v Speaker 1>scary and it gets people necessarily up in arm unnecessarily

1:45:25.640 --> 1:45:30.920
<v Speaker 1>up in arms. Bard can now generate AI images. If

1:45:30.960 --> 1:45:33.200
<v Speaker 1>you go to Bard dot Google dot com, you can

1:45:33.200 --> 1:45:34.800
<v Speaker 1>type in what you want it to make an image

1:45:34.840 --> 1:45:38.360
<v Speaker 1>of and it will make two images. If you want more,

1:45:38.439 --> 1:45:41.479
<v Speaker 1>it'll do that too. This is completely free, so use

1:45:41.479 --> 1:45:43.880
<v Speaker 1>your imagination. You can use this to make all kinds

1:45:43.920 --> 1:45:48.040
<v Speaker 1>of cool images and they're very realistic. So Bard dot

1:45:48.120 --> 1:45:50.960
<v Speaker 1>Google dot com you can now ask it to make images.

1:45:51.040 --> 1:45:55.559
<v Speaker 1>Google is really soup and up it's AI. And Filo

1:45:55.840 --> 1:45:59.559
<v Speaker 1>now available on Visio smart TVs. Filo is a very

1:45:59.600 --> 1:46:04.120
<v Speaker 1>inexpensive streaming service. They focus on sort of entertainment options.

1:46:04.160 --> 1:46:06.920
<v Speaker 1>They sort of stay away from the sports because that's expensive.

1:46:07.439 --> 1:46:09.240
<v Speaker 1>So I think their plans start at twenty five bucks

1:46:09.280 --> 1:46:12.640
<v Speaker 1>a month for seventy channels plus a DVR. If you

1:46:12.680 --> 1:46:15.599
<v Speaker 1>have a visiotv you can just find the Filo app

1:46:15.640 --> 1:46:19.040
<v Speaker 1>on there. It is now available on the Visio smart TVs.

1:46:19.640 --> 1:46:24.040
<v Speaker 1>And finally, did I already say finally, there's a new

1:46:24.080 --> 1:46:27.559
<v Speaker 1>app for the iPhone called arc Search by the browser company.

1:46:27.600 --> 1:46:30.280
<v Speaker 1>I told you about Perplexity AI. A couple of weeks ago.

1:46:30.680 --> 1:46:33.680
<v Speaker 1>This is similar. Basically, they do a thing where they

1:46:33.680 --> 1:46:36.680
<v Speaker 1>will use AI to search for you. So if you

1:46:36.720 --> 1:46:38.880
<v Speaker 1>type in a topic, you say search for me, or

1:46:38.920 --> 1:46:40.800
<v Speaker 1>come up with a whole page with a summary of

1:46:40.800 --> 1:46:45.439
<v Speaker 1>that whole topic. It's called arc search arc search by

1:46:45.439 --> 1:46:48.639
<v Speaker 1>the browser company. It's a really cool way of searching

1:46:48.640 --> 1:46:51.919
<v Speaker 1>the Internet. That's different. They still do the standard Google searches,

1:46:51.920 --> 1:46:54.559
<v Speaker 1>but this is a new way to search. I also

1:46:54.640 --> 1:46:58.200
<v Speaker 1>love Perplexity. Perplexity AI is the app that I've been

1:46:58.280 --> 1:47:01.759
<v Speaker 1>using a lot more so instead of going to Google

1:47:01.800 --> 1:47:04.840
<v Speaker 1>for something, I would just go to Perplexity and type

1:47:04.880 --> 1:47:07.000
<v Speaker 1>in a name or something or a place, and it

1:47:07.000 --> 1:47:09.360
<v Speaker 1>will give me like a whole almost like a book

1:47:09.360 --> 1:47:11.960
<v Speaker 1>report you would do back in the day, but it's

1:47:12.080 --> 1:47:15.800
<v Speaker 1>coming up with everything on the fly. Feedback time. Gilbert says,

1:47:15.840 --> 1:47:18.000
<v Speaker 1>love your podcast. Rich on Tech is a great follow

1:47:18.080 --> 1:47:20.080
<v Speaker 1>up to Leo. I feel sorry for the guy in

1:47:20.160 --> 1:47:23.160
<v Speaker 1>last week's show who fell asleep and accidentally bought courtside

1:47:23.240 --> 1:47:27.040
<v Speaker 1>Laker seats. You should play Steve Goodman's vegimatic song for him.

1:47:27.160 --> 1:47:29.320
<v Speaker 1>Keep up the good work. I'm not familiar with that song,

1:47:29.360 --> 1:47:35.840
<v Speaker 1>but thank you, Gilbert. Let's see let's see what else here? Oh.

1:47:36.160 --> 1:47:38.920
<v Speaker 1>Neil says, Hey Rich, I loved yesterday's show. Your guests

1:47:38.920 --> 1:47:41.599
<v Speaker 1>have been very good at making the topics understandable yet

1:47:41.640 --> 1:47:44.639
<v Speaker 1>covering what we need to know. Your brother's radio persona

1:47:44.720 --> 1:47:46.960
<v Speaker 1>was excellent. I bet your parents are pretty cool. Thanks

1:47:47.040 --> 1:47:50.840
<v Speaker 1>for your great service. Neil from Ohio. Neil, I know

1:47:51.120 --> 1:47:54.400
<v Speaker 1>is a listener that I like. Hey Rich, Kevin says,

1:47:54.439 --> 1:47:56.320
<v Speaker 1>I enjoy your show whenever I get a chance to listen,

1:47:56.400 --> 1:47:58.439
<v Speaker 1>and mainly for the help you give to older ones.

1:47:58.960 --> 1:48:01.200
<v Speaker 1>One thing people can do on Windows is to create

1:48:01.240 --> 1:48:03.680
<v Speaker 1>a restore point before an update, just in case the

1:48:03.720 --> 1:48:06.880
<v Speaker 1>update goes heywire. That way it can be easily reversed.

1:48:07.240 --> 1:48:10.920
<v Speaker 1>Good job on the show. Thank you, Kevin. That's gonna

1:48:10.960 --> 1:48:12.479
<v Speaker 1>do it for this episode. You can find links to

1:48:12.479 --> 1:48:15.120
<v Speaker 1>everything I mentioned on the website. Just go to richontech

1:48:15.240 --> 1:48:17.760
<v Speaker 1>dot tv. You can find me on social media. I

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<v Speaker 1>am at rich on Tech. Next week I'm headed to

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<v Speaker 1>the Chicago Auto Show, so I'll tell you all about

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<v Speaker 1>the cool stuff I see there. Thank you so much

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<v Speaker 1>for listening. There are so many ways you can spend

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<v Speaker 1>your time. I do appreciate you spending it right here

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<v Speaker 1>with me. My name is rich Demiro. I will talk

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<v Speaker 1>to you real soon