1 00:00:00,400 --> 00:00:05,600 Speaker 1: Applevision Pro is now on sale. Another streaming service cracks 2 00:00:05,640 --> 00:00:10,479 Speaker 1: down on password sharing. The hot new video game lots 3 00:00:10,480 --> 00:00:14,800 Speaker 1: of people are suddenly playing. Plus your tech questions answered. 4 00:00:16,520 --> 00:00:19,640 Speaker 1: What's going on? I'm richdmiro and this is Rich on 5 00:00:19,720 --> 00:00:24,759 Speaker 1: Tech broadcasting live from Los Angeles, coast to coast. This 6 00:00:24,800 --> 00:00:26,600 Speaker 1: is the show where I talk about the tech stuff 7 00:00:26,640 --> 00:00:28,880 Speaker 1: I think you should know about. It's also the place 8 00:00:28,920 --> 00:00:32,800 Speaker 1: where I answer your questions about technology. I believe that 9 00:00:32,840 --> 00:00:38,000 Speaker 1: tech should be interesting, useful, and fun. With that said, 10 00:00:38,080 --> 00:00:40,720 Speaker 1: let's open up the phone lines triple A rich one 11 00:00:40,720 --> 00:00:44,840 Speaker 1: O one. That's eight eight eight seven four to two 12 00:00:44,960 --> 00:00:49,360 Speaker 1: four one zero one eight eight eight rich one on 13 00:00:49,360 --> 00:00:50,720 Speaker 1: one give me a call. If you have a question 14 00:00:50,760 --> 00:00:54,720 Speaker 1: about technology. Email is also open. Just go to rich 15 00:00:54,880 --> 00:01:00,000 Speaker 1: on tech dot tv and hit contact guests. This week, 16 00:01:00,560 --> 00:01:03,960 Speaker 1: Scott Stein of cnet will join me to talk about 17 00:01:04,000 --> 00:01:10,320 Speaker 1: his experience with Apple Vision Pro. Then we've got Lisa Plagamaier, 18 00:01:10,720 --> 00:01:15,320 Speaker 1: executive director at the National Cybersecurity Alliance. She's going to 19 00:01:15,400 --> 00:01:18,000 Speaker 1: join to talk about the simple ways you can protect 20 00:01:18,040 --> 00:01:23,200 Speaker 1: your privacy and data online. Later, Robin Gelbert, president of 21 00:01:23,280 --> 00:01:26,800 Speaker 1: fair Health, will join to explain their new online tool 22 00:01:27,160 --> 00:01:29,680 Speaker 1: that helps you figure out the cost of a medical 23 00:01:29,720 --> 00:01:32,840 Speaker 1: procedure just by pointing to it on a map of 24 00:01:32,880 --> 00:01:37,560 Speaker 1: the body. And special guest Matt Swider of The Shortcut 25 00:01:37,600 --> 00:01:40,840 Speaker 1: is going to join. He took a flight with the 26 00:01:40,880 --> 00:01:44,399 Speaker 1: Apple Vision Pro already, so he's going to explain what 27 00:01:44,560 --> 00:01:49,200 Speaker 1: it's like to wear this headset on the plane, so 28 00:01:49,360 --> 00:01:52,120 Speaker 1: as you might imagine. The big story of the week, 29 00:01:52,240 --> 00:01:56,440 Speaker 1: Apple launched its thirty five hundred dollars Vision Pro virtual 30 00:01:56,480 --> 00:02:00,560 Speaker 1: reality headset in the US, and uh, it's off to 31 00:02:00,600 --> 00:02:04,400 Speaker 1: a running start. Lots of you know, the marketing machine 32 00:02:04,440 --> 00:02:07,120 Speaker 1: of Apple is in full swing here and it's for 33 00:02:07,200 --> 00:02:10,880 Speaker 1: good reason. Apple CEO Tim Cook was at the New 34 00:02:10,960 --> 00:02:14,120 Speaker 1: York City Flagship store, which is so wild. I was 35 00:02:14,160 --> 00:02:16,720 Speaker 1: at that store back in two thousand and seven for 36 00:02:16,760 --> 00:02:19,760 Speaker 1: the launch of the iPhone. It's so wild to think 37 00:02:19,760 --> 00:02:22,600 Speaker 1: that in twenty twenty four that store is still there. 38 00:02:23,000 --> 00:02:25,359 Speaker 1: Apple's still going strong. This is a company that has 39 00:02:25,360 --> 00:02:29,000 Speaker 1: had so many breakthrough products, so many transformative products. 40 00:02:30,280 --> 00:02:30,799 Speaker 2: His thing. 41 00:02:31,120 --> 00:02:35,760 Speaker 1: When he was asked about it on ABC Good Morning America, 42 00:02:36,320 --> 00:02:39,560 Speaker 1: the host asked why it's so expensive thirty five hundred 43 00:02:39,560 --> 00:02:41,360 Speaker 1: dollars Can a lot of people afford that? He said, 44 00:02:41,400 --> 00:02:46,760 Speaker 1: it is tomorrow's technology today, and yes it is tomorrow's 45 00:02:46,760 --> 00:02:50,000 Speaker 1: technology today. This thing is not fully figured out. We 46 00:02:50,080 --> 00:02:53,080 Speaker 1: do not know how this will work in our world, 47 00:02:53,520 --> 00:02:56,720 Speaker 1: in our lives, but I do believe that this is 48 00:02:56,800 --> 00:03:00,799 Speaker 1: now going to be a thing. At launch, over six 49 00:03:00,919 --> 00:03:06,480 Speaker 1: hundred apps available. And remember when the iPhone came out, 50 00:03:06,680 --> 00:03:09,600 Speaker 1: there were only the apps that were built in, and 51 00:03:09,800 --> 00:03:12,480 Speaker 1: they were very basic, but it did a lot of 52 00:03:12,520 --> 00:03:14,840 Speaker 1: cool things and it did it all in one device. 53 00:03:15,639 --> 00:03:18,760 Speaker 1: And this vision pro is just the beginning. It is 54 00:03:18,960 --> 00:03:22,760 Speaker 1: very expensive. In fact, I will tell you that I 55 00:03:22,919 --> 00:03:27,440 Speaker 1: did not purchase one. Do I want one, absolutely? Do 56 00:03:27,520 --> 00:03:30,600 Speaker 1: I want to spend time in this thing, absolutely, But 57 00:03:30,680 --> 00:03:33,280 Speaker 1: the way I see it is that you are spending 58 00:03:33,360 --> 00:03:36,800 Speaker 1: thirty five hundred dollars, which really, when you add in 59 00:03:36,880 --> 00:03:40,760 Speaker 1: tax and accessories, you're talking northwards of four thousand bucks here. 60 00:03:41,720 --> 00:03:45,200 Speaker 1: And this is a product that I say will last 61 00:03:45,280 --> 00:03:48,800 Speaker 1: a year, because yes, it'll work past a year, but 62 00:03:49,040 --> 00:03:51,240 Speaker 1: you're gonna want the new one in a year because 63 00:03:51,240 --> 00:03:54,840 Speaker 1: it's going to be so much better. Now. I've struggled 64 00:03:54,920 --> 00:03:57,120 Speaker 1: with this because, of course I want to get this 65 00:03:57,200 --> 00:03:58,920 Speaker 1: as a tech person. Of course I want to have 66 00:03:58,960 --> 00:04:02,480 Speaker 1: this in my home, But do I want something that 67 00:04:02,600 --> 00:04:06,480 Speaker 1: is a solo experience. You can get a TV for 68 00:04:06,600 --> 00:04:08,920 Speaker 1: a quarter of the price and everyone in your house 69 00:04:08,920 --> 00:04:11,680 Speaker 1: can enjoy it. This is something that is very personal, 70 00:04:12,240 --> 00:04:15,760 Speaker 1: very solo. It is not a shared experience, which is fine, 71 00:04:16,360 --> 00:04:18,800 Speaker 1: and I have no problems if you purchase this thing. 72 00:04:19,320 --> 00:04:21,320 Speaker 1: You just have to understand that this is money that 73 00:04:21,360 --> 00:04:24,360 Speaker 1: you have to burn. And yes, if you look on 74 00:04:24,440 --> 00:04:26,560 Speaker 1: social media, there are so many people that have said 75 00:04:26,600 --> 00:04:28,800 Speaker 1: they have purchased this thing, which is great. A lot 76 00:04:28,880 --> 00:04:31,240 Speaker 1: of them are going to make money off of purchasing it, 77 00:04:31,279 --> 00:04:34,560 Speaker 1: whether they're developing an app, whether they're making videos, whether 78 00:04:34,560 --> 00:04:37,120 Speaker 1: they're going to figure out a new business use case scenario. 79 00:04:37,279 --> 00:04:39,560 Speaker 1: That is all fine. Those are all great reasons. Or 80 00:04:39,880 --> 00:04:41,560 Speaker 1: if you just want to have it to have it, 81 00:04:41,640 --> 00:04:44,240 Speaker 1: that's all fine. I have no problem with this. I'm 82 00:04:44,240 --> 00:04:45,840 Speaker 1: not going to say that this thing is going to fail. 83 00:04:46,640 --> 00:04:48,280 Speaker 1: I'm not going to say that this thing is stupid. 84 00:04:48,720 --> 00:04:50,159 Speaker 1: I'm not going to say that this thing is not 85 00:04:50,200 --> 00:04:52,240 Speaker 1: worth it. It is worth it if you can afford it. 86 00:04:52,600 --> 00:04:56,479 Speaker 1: I have been inside this headset. It is absolutely incredible. 87 00:04:57,440 --> 00:05:02,320 Speaker 1: Now I cover technology for a general audience and I 88 00:05:02,360 --> 00:05:05,159 Speaker 1: will tell you can I recommend that if you're going 89 00:05:05,240 --> 00:05:07,320 Speaker 1: to finance this thing over a year to get this 90 00:05:07,520 --> 00:05:10,560 Speaker 1: Absolutely not. Can I recommend that you take out a 91 00:05:10,640 --> 00:05:14,520 Speaker 1: loan to get this thing? Absolutely not. It's just it's 92 00:05:14,640 --> 00:05:17,200 Speaker 1: not worth that to the average person. 93 00:05:17,960 --> 00:05:18,159 Speaker 3: Now. 94 00:05:18,160 --> 00:05:22,040 Speaker 1: I asked my followers on Instagram and Facebook and here's 95 00:05:22,040 --> 00:05:25,280 Speaker 1: some of the responses I got. Number One, they were 96 00:05:25,320 --> 00:05:28,359 Speaker 1: most concerned about the high price point. Many people feel 97 00:05:28,360 --> 00:05:32,800 Speaker 1: it's too expensive, not affordable or justifiable to them personally. 98 00:05:33,320 --> 00:05:38,279 Speaker 1: They say it's overpriced, too expensive, etc. I would agree 99 00:05:38,320 --> 00:05:41,640 Speaker 1: with all of that for the average person. Number Two, 100 00:05:41,839 --> 00:05:45,000 Speaker 1: many people are unsure of the purpose or usefulness of 101 00:05:45,040 --> 00:05:47,840 Speaker 1: this headset. They question what it's going to be used for. 102 00:05:47,920 --> 00:05:50,320 Speaker 1: Is it a toy or do you actually work inside 103 00:05:50,360 --> 00:05:52,400 Speaker 1: of it? And I'm not even sure Apple knows. At 104 00:05:52,400 --> 00:05:55,039 Speaker 1: this point, they have been calling this a spatial computer. 105 00:05:56,040 --> 00:05:57,760 Speaker 1: I will tell you I am not ready to give 106 00:05:57,839 --> 00:06:01,720 Speaker 1: up my laptop to do work in virtual reality. I'm 107 00:06:01,800 --> 00:06:04,919 Speaker 1: just too comfortable with doing my work on a computer 108 00:06:05,240 --> 00:06:08,840 Speaker 1: without having a giant head piece on to do work 109 00:06:08,920 --> 00:06:13,320 Speaker 1: inside there. And when it comes to entertainment, it is 110 00:06:13,600 --> 00:06:18,240 Speaker 1: incredible watching a movie on this thing. Incredible Again, are 111 00:06:18,240 --> 00:06:19,719 Speaker 1: you going to watch a movie on a Friday night 112 00:06:19,800 --> 00:06:22,919 Speaker 1: by yourself in a headset for two plus hours. Last 113 00:06:22,920 --> 00:06:25,680 Speaker 1: movie I watched was three hours and thirty minutes. I 114 00:06:25,760 --> 00:06:27,919 Speaker 1: can't imagine sitting in this thing for three hours and 115 00:06:27,960 --> 00:06:33,560 Speaker 1: thirty minutes. Maybe an hour, maybe twenty minutes, maybe thirty minutes. Again, 116 00:06:33,600 --> 00:06:37,120 Speaker 1: with the comments, many people indicated they've tried VR headsets, 117 00:06:37,160 --> 00:06:39,839 Speaker 1: but they lose interest over time, and that's true. I've 118 00:06:39,839 --> 00:06:42,480 Speaker 1: had the metaquest in my house for a couple of 119 00:06:42,600 --> 00:06:44,919 Speaker 1: years now, and what do I do. I charge it 120 00:06:45,000 --> 00:06:46,799 Speaker 1: up every once in a while when I hear something 121 00:06:46,839 --> 00:06:48,839 Speaker 1: new about it, I put it on. It is amazing, 122 00:06:48,880 --> 00:06:51,400 Speaker 1: it's incredible. I take it off, and I forget about it. 123 00:06:51,800 --> 00:06:56,000 Speaker 1: There hasn't been that one single experience just yet that 124 00:06:56,040 --> 00:06:57,960 Speaker 1: has convinced me that this is something I need in 125 00:06:57,960 --> 00:07:00,040 Speaker 1: my life every single day. I'm not saying that's not 126 00:07:00,080 --> 00:07:03,080 Speaker 1: going to happen. It will, or perhaps it will for 127 00:07:03,160 --> 00:07:06,040 Speaker 1: many people, but a lot of people are very uncertain 128 00:07:06,080 --> 00:07:08,800 Speaker 1: about spending all this money and whether they're going to 129 00:07:08,920 --> 00:07:12,880 Speaker 1: use it on a regular basis. Number Three, people are 130 00:07:12,920 --> 00:07:17,400 Speaker 1: concerned about the design and comfort. So yes, it looks 131 00:07:17,440 --> 00:07:20,080 Speaker 1: like a pair of ski goggles, and it's big, and 132 00:07:20,120 --> 00:07:23,000 Speaker 1: it's bulky, and it's going to get smaller over time. 133 00:07:23,600 --> 00:07:27,880 Speaker 1: People are worried about motion sickness, vertigo, eyestrain, that those 134 00:07:27,920 --> 00:07:31,560 Speaker 1: are all very valid things to be concerned about. I'm 135 00:07:31,600 --> 00:07:34,000 Speaker 1: concerned about having a screen that close to my eyeballs. 136 00:07:34,280 --> 00:07:37,400 Speaker 1: Remember what mom said growing up, don't sit too close 137 00:07:37,440 --> 00:07:39,240 Speaker 1: to the TV screen. Now we're just putting the TV 138 00:07:39,320 --> 00:07:43,280 Speaker 1: screen on our eyes. Like, how much closer can it get? 139 00:07:43,960 --> 00:07:46,640 Speaker 1: Some are waiting for a more refined, lighter, and less 140 00:07:46,640 --> 00:07:50,480 Speaker 1: intrusive design. That is a very good thing. Now, this 141 00:07:50,600 --> 00:07:53,000 Speaker 1: is a product that has to happen. This is a 142 00:07:53,000 --> 00:07:56,920 Speaker 1: product that you can't jump to the final product of this, 143 00:07:57,120 --> 00:07:58,920 Speaker 1: which is going to happen in you know, two or 144 00:07:58,920 --> 00:08:03,120 Speaker 1: three years, where this thing is refined and perfect. This 145 00:08:03,240 --> 00:08:05,200 Speaker 1: has to happen. You have to get this out there 146 00:08:05,240 --> 00:08:07,760 Speaker 1: because people have to start figuring out what the use 147 00:08:07,800 --> 00:08:10,200 Speaker 1: case is and how they're gonna make apps for this, 148 00:08:10,320 --> 00:08:13,320 Speaker 1: and what people are gonna enjoy doing inside of this thing. 149 00:08:14,920 --> 00:08:18,880 Speaker 1: Number four In the comments lack of mass market appeal, 150 00:08:19,400 --> 00:08:22,800 Speaker 1: Many express that only appeals to certain users. Many say 151 00:08:22,800 --> 00:08:25,679 Speaker 1: they are simply not interested in this type of device. 152 00:08:26,480 --> 00:08:29,800 Speaker 1: Now I would say the not interested, Yes, I understand 153 00:08:29,800 --> 00:08:32,000 Speaker 1: people are like, look, I've got my phone, I've got 154 00:08:32,040 --> 00:08:35,280 Speaker 1: my computer, I've got my TV, I've got my tablet. 155 00:08:35,360 --> 00:08:38,680 Speaker 1: How many more screens am I gonna look at on 156 00:08:38,720 --> 00:08:41,839 Speaker 1: a daily basis? I understand that. I totally understand that, 157 00:08:43,120 --> 00:08:47,160 Speaker 1: But I also think that you should, as a service 158 00:08:47,200 --> 00:08:49,680 Speaker 1: to yourself, go to an Apple store and try this 159 00:08:49,800 --> 00:08:52,080 Speaker 1: thing out. You can do it, You can book an appointment, 160 00:08:52,520 --> 00:08:54,600 Speaker 1: maybe you can just walk in and check it out, 161 00:08:54,920 --> 00:08:58,440 Speaker 1: but I highly recommend you do that because the experience 162 00:08:58,480 --> 00:09:01,280 Speaker 1: that they have created inside of this thing is incredible. 163 00:09:01,920 --> 00:09:04,800 Speaker 1: It is the it is tomorrow's technology today. I will 164 00:09:04,840 --> 00:09:08,400 Speaker 1: agree with Tim Cook there, He's right, It's just are 165 00:09:08,400 --> 00:09:11,760 Speaker 1: we ready for this right now? Is the mainstream person? 166 00:09:11,840 --> 00:09:14,960 Speaker 1: Is the average person ready for this right now? Many 167 00:09:15,000 --> 00:09:18,160 Speaker 1: people do see the positive in the future iterations, and 168 00:09:18,200 --> 00:09:21,840 Speaker 1: one hundred percent I would agree with that. At launch, 169 00:09:21,920 --> 00:09:25,080 Speaker 1: like I said, six hundred new apps that are designed 170 00:09:25,080 --> 00:09:29,200 Speaker 1: for the three D interface. Some of the main apps NBA, 171 00:09:29,559 --> 00:09:34,760 Speaker 1: Major League Baseball, IMAX, HBO, Microsoft apps like Outlook. You 172 00:09:34,760 --> 00:09:39,400 Speaker 1: can check your email on this Zoom. NBA apps like games, 173 00:09:39,880 --> 00:09:43,640 Speaker 1: super Fruit, Ninja, Ja Crue has a shopping app, Low's 174 00:09:43,679 --> 00:09:46,680 Speaker 1: has a home design app, Zillow has an app that 175 00:09:46,760 --> 00:09:49,000 Speaker 1: lets you look at homes. I think there are going 176 00:09:49,040 --> 00:09:52,560 Speaker 1: to be so many amazing uses of this that we 177 00:09:52,880 --> 00:09:57,040 Speaker 1: just can't imagine. Right now. People that already got this thing, 178 00:09:57,120 --> 00:09:59,720 Speaker 1: they're experiencing it, they're figuring it out there saying, wow, 179 00:10:00,080 --> 00:10:03,520 Speaker 1: this is incredible. But imagine when you want to look 180 00:10:03,559 --> 00:10:06,720 Speaker 1: for a house or an apartment, you will do ninety 181 00:10:06,800 --> 00:10:09,520 Speaker 1: percent of your research from home on your couch. You 182 00:10:09,559 --> 00:10:13,000 Speaker 1: will walk through the apartment or the home, and you 183 00:10:13,080 --> 00:10:15,240 Speaker 1: will say, nine out of ten times, all right, I 184 00:10:15,240 --> 00:10:18,360 Speaker 1: don't need to go there in real life. Imagine shortcutting 185 00:10:18,360 --> 00:10:21,320 Speaker 1: that process. Imagine you want to go travel to Italy. 186 00:10:21,920 --> 00:10:23,880 Speaker 1: You put on the headset, you walk down the streets 187 00:10:23,880 --> 00:10:26,880 Speaker 1: of Rome. Okay, yeah, I want to go there. Or 188 00:10:26,920 --> 00:10:29,240 Speaker 1: a place that you can never really visit in your 189 00:10:29,280 --> 00:10:33,600 Speaker 1: lifetime due to money or other restrictions that may be 190 00:10:33,679 --> 00:10:37,559 Speaker 1: in your life. Imagine looking at a resort that you're 191 00:10:37,559 --> 00:10:39,960 Speaker 1: trying to decide should you stay at this resort or 192 00:10:39,960 --> 00:10:43,000 Speaker 1: that resort. You walk into the resort from the main 193 00:10:43,240 --> 00:10:45,480 Speaker 1: lobby and you walk out and you just see what 194 00:10:45,520 --> 00:10:47,480 Speaker 1: the grounds look like. You walk upstairs to a room 195 00:10:47,520 --> 00:10:49,120 Speaker 1: you're trying to decide do I want this room or 196 00:10:49,120 --> 00:10:51,160 Speaker 1: that room. These are all things that are going to 197 00:10:51,200 --> 00:10:54,120 Speaker 1: happen inside this headset. It is going to be a 198 00:10:54,160 --> 00:10:58,240 Speaker 1: wild ride. I'm glad Apple launched this. I'm glad it 199 00:10:58,320 --> 00:11:01,120 Speaker 1: is out there in the world, and I'm excited to 200 00:11:01,160 --> 00:11:04,480 Speaker 1: see what the future of this display will be. We're 201 00:11:04,520 --> 00:11:06,200 Speaker 1: gonna have some guests to talk about it a little 202 00:11:06,200 --> 00:11:07,960 Speaker 1: bit later on in the show, but first it is 203 00:11:08,000 --> 00:11:11,120 Speaker 1: your turn. Give me a call Triple eight rich one 204 00:11:11,160 --> 00:11:14,079 Speaker 1: O one. That's eight eight eight seven four to two 205 00:11:14,160 --> 00:11:17,360 Speaker 1: four one zero one. My name is rich d'amiro, and 206 00:11:17,440 --> 00:11:21,400 Speaker 1: you are listening to rich on tech. Welcome back to 207 00:11:21,760 --> 00:11:24,480 Speaker 1: rich on Tech. Rich Demiro here hanging out with you 208 00:11:24,840 --> 00:11:28,840 Speaker 1: talking technology at Triple eight rich one on one. That's 209 00:11:28,920 --> 00:11:33,320 Speaker 1: eight eight eight seven four to two four one zero one. 210 00:11:34,800 --> 00:11:38,839 Speaker 1: Website for the show is rich on tech dot TV. 211 00:11:39,080 --> 00:11:42,719 Speaker 1: If I mentioned something, you can get the link immediately. 212 00:11:43,080 --> 00:11:45,200 Speaker 1: There's a big red banner at the top of the website. 213 00:11:45,280 --> 00:11:47,680 Speaker 1: It says heard it mentioned on the radio links here. 214 00:11:47,760 --> 00:11:50,160 Speaker 1: You click that and that is updated in real time 215 00:11:50,280 --> 00:11:53,880 Speaker 1: as we do the show. And uh I got an email? 216 00:11:54,280 --> 00:11:56,040 Speaker 1: Email is also open. You can go to rich on 217 00:11:56,080 --> 00:12:00,200 Speaker 1: tech dot tv. UH hit the contact link. That's what Fred. 218 00:12:00,200 --> 00:12:02,320 Speaker 1: He said, Rich, you did a segment on smart TVs 219 00:12:02,320 --> 00:12:04,400 Speaker 1: a while ago. I'm in need of a sixty five 220 00:12:04,440 --> 00:12:06,120 Speaker 1: inch smart TV and I was wondering if you can 221 00:12:06,200 --> 00:12:10,480 Speaker 1: direct me to the radio podcast. Thanks. Yes, I will 222 00:12:10,480 --> 00:12:14,040 Speaker 1: put that link on the website. And that's exactly what 223 00:12:14,040 --> 00:12:17,000 Speaker 1: I'm doing. I actually it says expert reveals best TVs 224 00:12:17,040 --> 00:12:19,319 Speaker 1: for the Big Game on the website. So if you're 225 00:12:19,360 --> 00:12:22,240 Speaker 1: looking to upgrade your TV, and I was not, this 226 00:12:22,320 --> 00:12:24,480 Speaker 1: is funny, this is I call this the halo effect. 227 00:12:24,520 --> 00:12:27,760 Speaker 1: So I was thinking of purchasing the Vision Pro, but 228 00:12:27,840 --> 00:12:30,319 Speaker 1: I'm like, Okay, four thousand dollars is an insane amount 229 00:12:30,320 --> 00:12:33,040 Speaker 1: of money for something that I know I'll use casually. 230 00:12:33,800 --> 00:12:35,920 Speaker 1: I've been wanting a new TV for a long time. 231 00:12:35,960 --> 00:12:39,040 Speaker 1: Should I put a fraction of that price towards a 232 00:12:39,080 --> 00:12:42,560 Speaker 1: new big screen? And so this morning in my house, 233 00:12:42,600 --> 00:12:46,080 Speaker 1: we were taping off the wall and we were seeing 234 00:12:46,080 --> 00:12:48,760 Speaker 1: what a sixty five inch versus a seventy seven inch 235 00:12:48,800 --> 00:12:51,679 Speaker 1: TV would look like on the wall. And every single 236 00:12:51,679 --> 00:12:54,160 Speaker 1: person I've talked to says, go bigger or go home. 237 00:12:54,600 --> 00:12:57,040 Speaker 1: And so I guess we'll be the proud owners of 238 00:12:57,080 --> 00:13:01,720 Speaker 1: a seventy seven inch Samsung Old ad TV. Very soon. 239 00:13:02,480 --> 00:13:06,240 Speaker 1: Let's go to UH Spencer in North Carolina. Spencer, you're 240 00:13:06,320 --> 00:13:07,640 Speaker 1: on with Rich. Welcome. 241 00:13:09,080 --> 00:13:13,400 Speaker 2: Hey, Rich, do you think people need to start planning 242 00:13:13,480 --> 00:13:17,880 Speaker 2: for the upcoming total solar eclipse because it's going to 243 00:13:17,920 --> 00:13:21,480 Speaker 2: be eclipsed all over the United States as a partial 244 00:13:22,240 --> 00:13:28,800 Speaker 2: and somewhere between Texas and Maine you will have one 245 00:13:28,880 --> 00:13:32,640 Speaker 2: hundred and fifteen mile wide path where it will become total. 246 00:13:34,040 --> 00:13:38,400 Speaker 2: And it's very, very critical that you have the correct 247 00:13:39,480 --> 00:13:44,319 Speaker 2: solar viewing apparatus so that you can see the partials. 248 00:13:45,320 --> 00:13:48,800 Speaker 1: Yeah, I'm excited, this is this is I remember my 249 00:13:48,880 --> 00:13:51,480 Speaker 1: in laws actually went to the They actually flew to 250 00:13:51,559 --> 00:13:54,319 Speaker 1: Montana to see this the last time it happened a 251 00:13:54,360 --> 00:13:57,000 Speaker 1: couple of years ago, and they they said it was 252 00:13:57,080 --> 00:13:57,920 Speaker 1: just incredible. 253 00:13:59,080 --> 00:14:01,800 Speaker 2: A little more than six days away, So people need 254 00:14:01,800 --> 00:14:07,640 Speaker 2: to be planning for this. And the observing solar filters 255 00:14:08,200 --> 00:14:12,800 Speaker 2: will always have the ISO number ISO one two three 256 00:14:13,320 --> 00:14:17,000 Speaker 2: one two DASH two and those will be safe for 257 00:14:17,200 --> 00:14:21,360 Speaker 2: viewing this partial eclipse. And like I said, it will 258 00:14:21,400 --> 00:14:25,640 Speaker 2: be partial everywhere, including in the path of totality. It 259 00:14:25,680 --> 00:14:28,880 Speaker 2: will be partial up until the three or four minutes 260 00:14:29,280 --> 00:14:34,120 Speaker 2: when the moon completely covers the Sun. And when that happens, 261 00:14:34,480 --> 00:14:37,520 Speaker 2: if you know that the moon completely covers the Sun, 262 00:14:37,960 --> 00:14:41,520 Speaker 2: you can take them off and observe the alle that 263 00:14:41,800 --> 00:14:44,320 Speaker 2: is part of a total solar eclipse. 264 00:14:44,800 --> 00:14:48,160 Speaker 1: And you're talking this is on Monday, March April eighth. 265 00:14:48,280 --> 00:14:49,320 Speaker 1: Is that the one you're talking about? 266 00:14:50,080 --> 00:14:54,600 Speaker 2: April eighth? Now, depending upon where you are in that path, 267 00:14:55,800 --> 00:15:01,640 Speaker 2: it will be like twelve ish two three ish somewhere 268 00:15:01,640 --> 00:15:02,000 Speaker 2: in there. 269 00:15:02,080 --> 00:15:04,600 Speaker 1: Yeah, I'm looking at the NASA has a great website. 270 00:15:04,760 --> 00:15:07,000 Speaker 1: I'll link it up on the h on the show 271 00:15:07,040 --> 00:15:10,360 Speaker 1: notes that you can check it out. But you sound 272 00:15:10,440 --> 00:15:14,720 Speaker 1: like a quasi expert in this stuff. Huh. I've seen five, 273 00:15:15,000 --> 00:15:15,960 Speaker 1: You've seen five. 274 00:15:15,840 --> 00:15:20,000 Speaker 2: Total solar eclipses, and I've seen two annular eclipses and 275 00:15:20,160 --> 00:15:21,640 Speaker 2: angular is a little bit different. 276 00:15:21,800 --> 00:15:25,239 Speaker 1: So my question for you is the solar eclipse glasses 277 00:15:25,560 --> 00:15:28,360 Speaker 1: and the filters that you can get for your phone, 278 00:15:28,920 --> 00:15:32,080 Speaker 1: the photo filter. Are those safe that you see on Amazon. 279 00:15:33,920 --> 00:15:36,840 Speaker 2: As long as they have the ISO one two three 280 00:15:36,960 --> 00:15:42,120 Speaker 2: one two DASH two designation on them. Uh, they are 281 00:15:42,200 --> 00:15:47,680 Speaker 2: probably good. But the best thing to do is to 282 00:15:47,880 --> 00:15:52,000 Speaker 2: look at suppliers that are in this business, and some 283 00:15:52,080 --> 00:15:54,600 Speaker 2: of those suppliers are American Paper. 284 00:15:54,320 --> 00:15:58,760 Speaker 4: Optics, Yep, Star Filter, Yeah, I meant. 285 00:16:00,360 --> 00:16:03,640 Speaker 2: Rainbow Symphony, Thousand Oaks Opticle, and Seymore Solar. 286 00:16:04,680 --> 00:16:08,120 Speaker 1: Okay, say those one more time. Thousand Oaks Opticle. 287 00:16:09,440 --> 00:16:18,480 Speaker 2: Rainbow Symphony, okay, day Star, American Paper Optics Okay, Flipping Shades, 288 00:16:19,360 --> 00:16:21,600 Speaker 2: and Seymore Solar. 289 00:16:21,840 --> 00:16:22,120 Speaker 1: Okay. 290 00:16:22,200 --> 00:16:24,640 Speaker 2: Now there's the website. You can go to the hash 291 00:16:24,640 --> 00:16:28,760 Speaker 2: all this stuff on it. It's called Eclipse dot aas 292 00:16:28,800 --> 00:16:34,760 Speaker 2: dot org and that is the American Association. Well, my 293 00:16:34,840 --> 00:16:40,200 Speaker 2: tongue is all tangled up American Astronomical Society, and they 294 00:16:40,320 --> 00:16:44,160 Speaker 2: run sky and Telescope, they run all of these other things, 295 00:16:44,200 --> 00:16:47,920 Speaker 2: and they are well versed in what you can and 296 00:16:48,000 --> 00:16:50,680 Speaker 2: cannot do for solar eclipses. 297 00:16:50,880 --> 00:16:53,720 Speaker 1: I love it. This is a great website, Spencer, thanks 298 00:16:53,760 --> 00:16:56,200 Speaker 1: so much for the call. This stuff is exciting. You've 299 00:16:56,200 --> 00:16:59,440 Speaker 1: got some time to plan. It's February March April, so 300 00:16:59,480 --> 00:17:02,160 Speaker 1: you've got two months. But I will link all of 301 00:17:02,160 --> 00:17:04,200 Speaker 1: this stuff that we just talked about on the website 302 00:17:04,320 --> 00:17:05,639 Speaker 1: rich on tech dot TV. 303 00:17:06,320 --> 00:17:06,439 Speaker 5: Uh. 304 00:17:06,680 --> 00:17:09,840 Speaker 1: Some great information and I'm sure people will be taking 305 00:17:09,880 --> 00:17:12,840 Speaker 1: some cool pictures. Just be safe, that's the main thing. 306 00:17:13,040 --> 00:17:15,959 Speaker 1: This is, Uh, this is real all right, Scott Scott 307 00:17:16,240 --> 00:17:21,240 Speaker 1: Stott Scott Stein of CNET Coming up next. Welcome back 308 00:17:21,280 --> 00:17:24,119 Speaker 1: to rich on Tech. Rich Demiro here hanging out with you, 309 00:17:24,359 --> 00:17:28,360 Speaker 1: talking technology at triple eight Rich one oh one eight 310 00:17:28,480 --> 00:17:32,320 Speaker 1: eight eight seven four to two four one zero one. 311 00:17:32,920 --> 00:17:37,040 Speaker 1: Website rich on Tech dot tv links to everything I 312 00:17:37,119 --> 00:17:40,520 Speaker 1: mentioned is at the top of that page. Joining me 313 00:17:40,600 --> 00:17:44,280 Speaker 1: now is Scott Stein of c NEET. He is one 314 00:17:44,320 --> 00:17:47,840 Speaker 1: of the early reviewers of Apple Vision Pro. He's been 315 00:17:48,040 --> 00:17:51,200 Speaker 1: all over the place with this thing. Scott, Welcome to 316 00:17:51,280 --> 00:17:51,919 Speaker 1: the show. 317 00:17:53,600 --> 00:17:54,360 Speaker 4: To talk to you, Rich. 318 00:17:55,000 --> 00:17:57,280 Speaker 1: So you've had this thing for a little bit now, 319 00:17:57,440 --> 00:18:00,160 Speaker 1: and you are the king of VR. You've been covering 320 00:18:00,520 --> 00:18:02,639 Speaker 1: VR and headsets for as long as I can remember 321 00:18:02,720 --> 00:18:05,640 Speaker 1: now at CNET, so you're pretty well versed. Like, give 322 00:18:05,720 --> 00:18:08,280 Speaker 1: give me a little background on your VR experience. 323 00:18:09,000 --> 00:18:11,080 Speaker 6: Yeah, So, I mean I saw Oculus back from the 324 00:18:11,119 --> 00:18:15,440 Speaker 6: first demo, you know, and I reviewed Google Glass for CNET, 325 00:18:15,800 --> 00:18:18,960 Speaker 6: and I went to Microsoft for Hollins to Magic Leap 326 00:18:19,040 --> 00:18:23,199 Speaker 6: headquarters when that started metas Reality Labs research. I've been 327 00:18:23,200 --> 00:18:25,720 Speaker 6: all over and so it was really interesting to compare 328 00:18:25,800 --> 00:18:28,720 Speaker 6: this against pretty much most of the things that I've seen. 329 00:18:29,280 --> 00:18:33,000 Speaker 1: And so what is sort of your thesis is I mean, 330 00:18:33,040 --> 00:18:35,800 Speaker 1: because as someone who's been using VR for a long 331 00:18:35,840 --> 00:18:39,240 Speaker 1: time and ar this is like, this is a new 332 00:18:39,280 --> 00:18:41,520 Speaker 1: take on it, but it's not necessarily new to you. 333 00:18:41,760 --> 00:18:44,320 Speaker 1: So kind of give us, like your thoughts on this. 334 00:18:45,400 --> 00:18:47,439 Speaker 6: Yeah, when I came out of the first demo, a 335 00:18:47,440 --> 00:18:49,240 Speaker 6: lot of those feelings still hold true. I was just 336 00:18:49,280 --> 00:18:50,720 Speaker 6: talking to a friend who came out of his demo 337 00:18:50,760 --> 00:18:53,639 Speaker 6: at the Apple Store. But it was a bit like 338 00:18:53,720 --> 00:18:57,400 Speaker 6: Jurassic Park in the sense of not like the dinosaurs 339 00:18:57,400 --> 00:19:00,919 Speaker 6: are alive, but you did it, you know, like you 340 00:19:00,960 --> 00:19:04,199 Speaker 6: did it, you crazy guys, you did it. And what 341 00:19:04,240 --> 00:19:06,879 Speaker 6: I mean is that I've seen all these pieces individually 342 00:19:07,240 --> 00:19:09,960 Speaker 6: coming from a lot of directions, so I wasn't surprised 343 00:19:10,000 --> 00:19:12,920 Speaker 6: by the blending of reality or even the fidelity, which 344 00:19:12,920 --> 00:19:16,080 Speaker 6: I've seen on one other headset and these things. But 345 00:19:16,119 --> 00:19:20,000 Speaker 6: it's that they synthesized it and then it runs iOS, 346 00:19:20,040 --> 00:19:23,440 Speaker 6: which is a familiar os. So it's all the futurism 347 00:19:23,520 --> 00:19:26,440 Speaker 6: of a VRAR headset. But then when you're inside, it's 348 00:19:26,480 --> 00:19:28,640 Speaker 6: trying to be like, oh, this is an iPad, you know. 349 00:19:28,640 --> 00:19:33,000 Speaker 1: This, Yeah, so explain what it is like to be 350 00:19:33,080 --> 00:19:36,120 Speaker 1: inside this thing, because many people have not tried VR yet, 351 00:19:36,280 --> 00:19:38,560 Speaker 1: so and this is probably the best or one of 352 00:19:38,560 --> 00:19:42,120 Speaker 1: the best like implementations of it. So explain what sort 353 00:19:42,160 --> 00:19:45,399 Speaker 1: of AR is and VR and what this headset is. 354 00:19:46,080 --> 00:19:48,160 Speaker 4: Absolutely so VR, it's been around for a while. 355 00:19:48,200 --> 00:19:50,280 Speaker 6: You're you're in a virtual world in three D and 356 00:19:50,320 --> 00:19:53,080 Speaker 6: it's immersive and you're not seeing the real world AR. 357 00:19:53,480 --> 00:19:55,800 Speaker 6: You're seeing the real world and virtual things are being 358 00:19:55,880 --> 00:19:59,239 Speaker 6: put into it and mixed reality the way Apple's doing 359 00:19:59,320 --> 00:20:02,120 Speaker 6: it some other com beanies. It's not technically see through. 360 00:20:02,160 --> 00:20:05,320 Speaker 6: It's using cameras to bring in the real world into 361 00:20:05,320 --> 00:20:07,600 Speaker 6: the headset in a way that it looks like you're 362 00:20:07,640 --> 00:20:10,840 Speaker 6: blending the virtual and real. And so what you see 363 00:20:11,359 --> 00:20:13,359 Speaker 6: is a really good camera feed in three D of 364 00:20:13,400 --> 00:20:15,639 Speaker 6: the world around you, and it's not the same as 365 00:20:15,680 --> 00:20:18,680 Speaker 6: your everyday vision, but it's good enough to watch TV 366 00:20:18,760 --> 00:20:22,880 Speaker 6: if you needed to, or look at your phone. 367 00:20:21,720 --> 00:20:23,120 Speaker 4: You know, almost like your RoboCop. 368 00:20:23,480 --> 00:20:27,000 Speaker 6: And then you see these floating displays which are incredibly 369 00:20:27,080 --> 00:20:29,880 Speaker 6: high resolution that is like the retina moment that they 370 00:20:29,920 --> 00:20:33,440 Speaker 6: look as good as any monitor I've seen, and videos 371 00:20:33,480 --> 00:20:35,960 Speaker 6: look better than my home TV, which I don't I 372 00:20:36,000 --> 00:20:38,200 Speaker 6: don't have a seventy inch o lead, but you know, 373 00:20:38,480 --> 00:20:40,680 Speaker 6: it beats the four K TV that's in my home, 374 00:20:41,119 --> 00:20:44,359 Speaker 6: and they can move all over. You're floating and dragging 375 00:20:44,440 --> 00:20:47,439 Speaker 6: these windows all over and you can occasionally open up 376 00:20:47,440 --> 00:20:51,200 Speaker 6: one that feels like VR, but you're multitasking and Siri 377 00:20:51,400 --> 00:20:54,000 Speaker 6: is there, and then there's a control center and so 378 00:20:54,080 --> 00:20:56,959 Speaker 6: things you're like, it's like my iPad exploded, you know, 379 00:20:57,240 --> 00:20:58,400 Speaker 6: all over the place. 380 00:20:59,320 --> 00:21:01,600 Speaker 1: And you can with the screens anywhere, and you can 381 00:21:01,640 --> 00:21:04,960 Speaker 1: have multiple screens. You can watch movies inside of this thing. 382 00:21:05,280 --> 00:21:08,360 Speaker 1: What are some of the apps and experiences that you're 383 00:21:08,440 --> 00:21:10,800 Speaker 1: sort of coming away with thinking, okay, these are really 384 00:21:10,840 --> 00:21:12,560 Speaker 1: good inside this headset. 385 00:21:12,800 --> 00:21:14,439 Speaker 6: Well, you can see a little taste of it. Cinema, 386 00:21:14,560 --> 00:21:17,760 Speaker 6: which Apple is touting on this thing is amazing. The 387 00:21:18,160 --> 00:21:20,840 Speaker 6: I mean, thirty five hundred dollars for that is a 388 00:21:20,880 --> 00:21:24,879 Speaker 6: lot for anyone to consider. But if you do happen 389 00:21:24,960 --> 00:21:27,520 Speaker 6: to get an experience doing it, it feels like sitting 390 00:21:27,640 --> 00:21:29,960 Speaker 6: in a movie theater. It feels like looking sitting in 391 00:21:30,000 --> 00:21:33,879 Speaker 6: an amazing movie theater with the audio visual experience, which 392 00:21:34,000 --> 00:21:35,560 Speaker 6: I don't have a good home theater setup at home, 393 00:21:35,600 --> 00:21:37,800 Speaker 6: so it's like a little magical dream to play with 394 00:21:37,840 --> 00:21:41,840 Speaker 6: that the spatial video stuff Jopple's talking about that plays 395 00:21:41,920 --> 00:21:46,600 Speaker 6: at a scale and a sort of immediacy that like 396 00:21:46,680 --> 00:21:49,400 Speaker 6: cognitively makes you feel like you're there. And it's amazing 397 00:21:49,400 --> 00:21:51,880 Speaker 6: to see reactions from colleagues like Bridge of Carriot seen 398 00:21:51,960 --> 00:21:54,200 Speaker 6: it and others where I think, am I just kind 399 00:21:54,200 --> 00:21:57,320 Speaker 6: of you know, am I fooling myself here? But they 400 00:21:57,359 --> 00:21:59,119 Speaker 6: get stunned by it. And if you see a video 401 00:21:59,160 --> 00:22:01,560 Speaker 6: of it, it doesn't sure the feeling of being in it. 402 00:22:01,560 --> 00:22:04,000 Speaker 6: It's like a window into that world almost, and then 403 00:22:04,800 --> 00:22:06,560 Speaker 6: you get a little taste elsewhere. You know, I played 404 00:22:06,600 --> 00:22:09,439 Speaker 6: with Jagspace like dropping, which is an app that drops 405 00:22:09,480 --> 00:22:12,399 Speaker 6: realistic three D models and they look like an F 406 00:22:12,480 --> 00:22:15,600 Speaker 6: one race car looks really enough. 407 00:22:15,400 --> 00:22:16,680 Speaker 4: To feel like it could be there. 408 00:22:17,240 --> 00:22:20,959 Speaker 6: And you know, Apple's Keynote app allows you to rehearse 409 00:22:21,000 --> 00:22:25,040 Speaker 6: in Steve Jobs Theater and look around the audience or 410 00:22:25,080 --> 00:22:28,080 Speaker 6: look around the the not the empty stage. There's a 411 00:22:28,119 --> 00:22:31,720 Speaker 6: lot of ways that can transport you. Even the environments 412 00:22:32,440 --> 00:22:35,160 Speaker 6: look incredibly real. But you know, I want to see 413 00:22:35,200 --> 00:22:36,960 Speaker 6: what else can happen. I want to I want to 414 00:22:36,960 --> 00:22:39,240 Speaker 6: see who makes dreams up new ideas. 415 00:22:39,040 --> 00:22:39,600 Speaker 4: For this headset? 416 00:22:40,119 --> 00:22:43,199 Speaker 1: Yeah, I think that is what is super interesting to 417 00:22:43,280 --> 00:22:45,800 Speaker 1: me is that this is now unleashed into the world 418 00:22:46,359 --> 00:22:48,960 Speaker 1: and there are many bright thinkers out there that will 419 00:22:48,960 --> 00:22:51,159 Speaker 1: come up with things that maybe even Apple didn't think of. 420 00:22:51,240 --> 00:22:53,639 Speaker 1: It's kind of like the iPhone and the iPad. It's like, 421 00:22:54,119 --> 00:22:56,040 Speaker 1: you know, Apple puts these tools out there, they kind 422 00:22:56,040 --> 00:22:58,239 Speaker 1: of give you a little push, and then people just 423 00:22:58,400 --> 00:23:01,040 Speaker 1: go to town and come up with all kinds of things. 424 00:23:01,600 --> 00:23:03,720 Speaker 1: So that is going to be really interesting to me. 425 00:23:04,600 --> 00:23:08,200 Speaker 1: What about the whole idea of the weight of this thing, 426 00:23:08,760 --> 00:23:11,399 Speaker 1: the sort of idea of having a you know, strap 427 00:23:11,440 --> 00:23:14,439 Speaker 1: to your head, the battery, all of the kind of 428 00:23:14,480 --> 00:23:17,160 Speaker 1: the negativity that people have been placing around this thing. 429 00:23:17,200 --> 00:23:19,400 Speaker 1: I mean that will be refined over time obviously. 430 00:23:20,240 --> 00:23:20,520 Speaker 7: Yeah. 431 00:23:20,520 --> 00:23:22,679 Speaker 6: This feels like a lot of people have compared this 432 00:23:22,800 --> 00:23:25,240 Speaker 6: to like, you know, you're building the best thing you 433 00:23:25,320 --> 00:23:28,240 Speaker 6: can to show you the vision of what's going to happen, 434 00:23:28,400 --> 00:23:31,879 Speaker 6: and I think that's exactly it. This feels like, you know, 435 00:23:31,960 --> 00:23:34,760 Speaker 6: maybe the very first Mac or even the Lisa. You know, 436 00:23:34,800 --> 00:23:36,800 Speaker 6: this is like something where you go, I can see 437 00:23:36,840 --> 00:23:39,880 Speaker 6: the future through all of these pieces, But the battery 438 00:23:40,000 --> 00:23:42,520 Speaker 6: is big and you have to dangle it with a 439 00:23:42,840 --> 00:23:46,080 Speaker 6: battery cord. The headset is like the same size as 440 00:23:46,080 --> 00:23:49,120 Speaker 6: any VR headset that's out there, but the weight of it, 441 00:23:49,160 --> 00:23:51,960 Speaker 6: depending on the strap, can be frustrating. They didn't do 442 00:23:51,960 --> 00:23:54,400 Speaker 6: any better, you know, like they didn't They didn't make 443 00:23:54,440 --> 00:23:58,720 Speaker 6: it feel any more like a pair of glasses. It's 444 00:23:58,760 --> 00:24:01,280 Speaker 6: still much more size wise VR headset, and I think 445 00:24:01,320 --> 00:24:03,879 Speaker 6: that that will limit people. Plus it doesn't work with 446 00:24:03,880 --> 00:24:07,720 Speaker 6: my glasses, so you have to get prescription inserts. There's 447 00:24:07,720 --> 00:24:09,840 Speaker 6: a lot of things that are going to make that 448 00:24:09,880 --> 00:24:11,879 Speaker 6: feel clunky, but then when you're in it for a while, 449 00:24:11,960 --> 00:24:13,560 Speaker 6: you go, oh, wow, this is really cool. 450 00:24:14,280 --> 00:24:17,400 Speaker 1: So in your review at cnet dot com you mentioned 451 00:24:17,800 --> 00:24:23,200 Speaker 1: the person detection, you know how that's interesting and kind 452 00:24:23,200 --> 00:24:25,280 Speaker 1: of tell me about that aspect, like when someone walks 453 00:24:25,359 --> 00:24:27,040 Speaker 1: up to you or you kind of you know they 454 00:24:27,680 --> 00:24:29,200 Speaker 1: you know you're in this headset. And I never really 455 00:24:29,200 --> 00:24:31,600 Speaker 1: thought about this idea that you're like in this thing, 456 00:24:32,160 --> 00:24:34,160 Speaker 1: you don't know if someone's like creeping up on you, 457 00:24:34,240 --> 00:24:35,640 Speaker 1: but I guess you do with this one. 458 00:24:36,160 --> 00:24:37,919 Speaker 6: Yeah, there were a million things of this where I 459 00:24:37,920 --> 00:24:39,800 Speaker 6: thought there's so many new parts that it was like 460 00:24:39,840 --> 00:24:42,480 Speaker 6: a really tough thing to review because even covering this landscape, 461 00:24:42,560 --> 00:24:44,760 Speaker 6: there was a lot to attend to. And then it's 462 00:24:44,800 --> 00:24:46,040 Speaker 6: true they do a lot of things. 463 00:24:46,560 --> 00:24:46,800 Speaker 3: You know. 464 00:24:46,960 --> 00:24:47,800 Speaker 4: The usually the way a. 465 00:24:47,840 --> 00:24:49,520 Speaker 6: VR headset works is you have to set it up 466 00:24:49,520 --> 00:24:52,760 Speaker 6: for room detection, to set up your boundaries so that 467 00:24:52,800 --> 00:24:55,080 Speaker 6: you can tell it where the safety zone is. 468 00:24:55,320 --> 00:24:56,639 Speaker 4: This headset doesn't do any of that. 469 00:24:56,840 --> 00:24:59,720 Speaker 6: It just starts and if you get too close to 470 00:24:59,760 --> 00:25:02,240 Speaker 6: Fern will tell you you still. 471 00:25:02,000 --> 00:25:03,119 Speaker 4: Could bump into something. 472 00:25:03,560 --> 00:25:08,320 Speaker 6: But when people come close, any face it recognizes and 473 00:25:08,359 --> 00:25:11,679 Speaker 6: then it passes through that face into your environment like 474 00:25:11,720 --> 00:25:14,800 Speaker 6: a ghost, and you can turn that off, but it's 475 00:25:14,920 --> 00:25:17,720 Speaker 6: it's kind of like a the way Apple's cameras already 476 00:25:17,760 --> 00:25:18,640 Speaker 6: kind of recognize people. 477 00:25:18,720 --> 00:25:20,280 Speaker 4: They must have applied that here. 478 00:25:21,119 --> 00:25:24,560 Speaker 6: There's also a way that they can see you because 479 00:25:24,600 --> 00:25:27,199 Speaker 6: the outside of the headset has these this kind of 480 00:25:27,240 --> 00:25:31,000 Speaker 6: three D like display that shows an animated version of 481 00:25:31,080 --> 00:25:34,399 Speaker 6: a virtual version of your eyes, and it's dim, but 482 00:25:34,480 --> 00:25:37,200 Speaker 6: it shows up like almost like it's under the glass, 483 00:25:37,720 --> 00:25:39,680 Speaker 6: and then they can see if you're blinking or looking 484 00:25:39,760 --> 00:25:42,200 Speaker 6: at them, so it's you can make contact. 485 00:25:42,960 --> 00:25:47,120 Speaker 1: Wow. So what's your sort of advice to people that 486 00:25:47,320 --> 00:25:51,080 Speaker 1: may want this? But you know the price is very expensive, 487 00:25:51,200 --> 00:25:53,440 Speaker 1: and I and I talked earlier in the show. I said, 488 00:25:53,720 --> 00:25:55,760 Speaker 1: you know, this thing is effectively good for a year, 489 00:25:55,800 --> 00:25:58,840 Speaker 1: because Apple notoriously comes out with a better version of 490 00:25:58,880 --> 00:26:02,439 Speaker 1: their products, like on a really cycle pretty much. But 491 00:26:02,520 --> 00:26:04,160 Speaker 1: what's your advice, what's your guidance. 492 00:26:05,080 --> 00:26:06,560 Speaker 4: I kind of feel like this one may even you 493 00:26:06,600 --> 00:26:07,280 Speaker 4: never know, you're right. 494 00:26:07,280 --> 00:26:09,240 Speaker 6: It could be next year, or maybe it's even two years. 495 00:26:09,359 --> 00:26:11,720 Speaker 6: It'll be interesting to see. My guidance is this is 496 00:26:11,720 --> 00:26:16,159 Speaker 6: a totally different model of product reveal for them. It 497 00:26:16,240 --> 00:26:19,760 Speaker 6: seems very aspirational. I think they're leaning very much on 498 00:26:19,800 --> 00:26:23,160 Speaker 6: the demos, and it reminds me of like a concept car, 499 00:26:23,520 --> 00:26:25,840 Speaker 6: you know. I think you go like Epcot, and you 500 00:26:26,520 --> 00:26:29,240 Speaker 6: go and get a demo of it and check it out. 501 00:26:29,800 --> 00:26:32,000 Speaker 6: And I think that's also Apple's intent, is to kind 502 00:26:32,040 --> 00:26:35,560 Speaker 6: of start easing people into understanding the idea over time 503 00:26:36,119 --> 00:26:39,040 Speaker 6: that the early adopters may get this now people who 504 00:26:39,080 --> 00:26:42,320 Speaker 6: have the money at this time somehow to spend on 505 00:26:42,359 --> 00:26:45,199 Speaker 6: this luxury device, but that you understand it so the 506 00:26:45,240 --> 00:26:48,399 Speaker 6: next time they roll around, you'll have unders understood all 507 00:26:48,400 --> 00:26:50,960 Speaker 6: these various parts. So I wouldn't recommend anyone I know 508 00:26:51,240 --> 00:26:55,800 Speaker 6: get it unless they felt compelled. But definitely try it, 509 00:26:56,000 --> 00:26:59,359 Speaker 6: because at least they're making that easy. They're they're giving 510 00:26:59,400 --> 00:27:02,040 Speaker 6: a lot of time for people to demo this, which 511 00:27:02,080 --> 00:27:04,159 Speaker 6: is also very unusual for them. 512 00:27:04,440 --> 00:27:06,680 Speaker 1: Now you said you wouldn't recommend anyone get it, See, 513 00:27:06,720 --> 00:27:08,800 Speaker 1: I feel like I would one hundred percent say, like, 514 00:27:08,840 --> 00:27:12,680 Speaker 1: absolutely get this if if you have four thousand dollars 515 00:27:12,760 --> 00:27:14,800 Speaker 1: to burn, like, if this is not a big deal 516 00:27:14,840 --> 00:27:17,120 Speaker 1: to you, one hundred percent jump on the future today. 517 00:27:18,480 --> 00:27:20,000 Speaker 4: That's right, that's a good point. 518 00:27:20,040 --> 00:27:22,480 Speaker 6: And actually I've had some friends like that, and I said, 519 00:27:22,880 --> 00:27:25,480 Speaker 6: you know, I still say to them, listening, no money 520 00:27:25,480 --> 00:27:28,239 Speaker 6: means something to everybody, And I'll go, you know, you 521 00:27:28,240 --> 00:27:31,119 Speaker 6: can wait on this. But because I prefer to be 522 00:27:31,119 --> 00:27:33,920 Speaker 6: a little take the under on amazing them, because usually 523 00:27:33,920 --> 00:27:35,440 Speaker 6: people will try this thing and then be even. 524 00:27:35,280 --> 00:27:36,679 Speaker 4: More amazed than how I described it. 525 00:27:36,960 --> 00:27:39,360 Speaker 6: And I'll say, if I mean, if you just get 526 00:27:39,359 --> 00:27:41,240 Speaker 6: it for the cinema part and you have the money, 527 00:27:42,200 --> 00:27:46,000 Speaker 6: it's incredible for that, and then all the other things 528 00:27:46,040 --> 00:27:51,960 Speaker 6: become increasingly good benefits. The computer part is unbelievably fascinating, 529 00:27:52,400 --> 00:27:53,960 Speaker 6: but I think there are still parts that need to 530 00:27:53,960 --> 00:27:56,200 Speaker 6: be kind of finessed with it, and apps that need 531 00:27:56,240 --> 00:27:59,880 Speaker 6: to be folded in. But when that is finessed, possibly 532 00:28:00,200 --> 00:28:03,399 Speaker 6: this year, that becomes a whole other dimension of this, 533 00:28:03,560 --> 00:28:06,800 Speaker 6: using it as your floating monitor interface and doing all 534 00:28:06,800 --> 00:28:07,560 Speaker 6: sorts of stuff with that. 535 00:28:08,400 --> 00:28:11,040 Speaker 1: All right, Scott Stein of cnet, We're gonna leave it there, 536 00:28:11,080 --> 00:28:13,640 Speaker 1: thanks so much for joining me. Check out Scott's review. 537 00:28:13,800 --> 00:28:17,439 Speaker 1: It is Apple Vision Pro, a mind blowing look at 538 00:28:17,480 --> 00:28:21,560 Speaker 1: an unfinished future at cnet dot com. Eighty to eight 539 00:28:21,720 --> 00:28:24,240 Speaker 1: rich one O one eight eight eight seven four to 540 00:28:24,280 --> 00:28:27,840 Speaker 1: two four one zero one. This is rich on Tech. 541 00:28:30,200 --> 00:28:33,160 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 542 00:28:33,200 --> 00:28:36,360 Speaker 1: out with you, talking technology at Triple eight rich one 543 00:28:36,400 --> 00:28:40,200 Speaker 1: O one eight eight eight seven four to two four 544 00:28:40,520 --> 00:28:46,120 Speaker 1: one zero one. Is the website. You've got the email 545 00:28:46,160 --> 00:28:48,000 Speaker 1: on the website as well if you want to contact 546 00:28:48,000 --> 00:28:51,080 Speaker 1: this show that way and uh oh, Kevin rode In 547 00:28:51,320 --> 00:28:53,520 Speaker 1: or Ken rode In on the website rich on Tech 548 00:28:53,560 --> 00:28:56,160 Speaker 1: dot tv contact. He said, I would caution all perspective 549 00:28:56,200 --> 00:28:59,520 Speaker 1: Samsung TV buyers that Samsung does not support Dolby Vision. 550 00:29:00,120 --> 00:29:02,960 Speaker 1: That's a deal breaker for me. That is a great point. 551 00:29:03,080 --> 00:29:08,120 Speaker 1: They do support HDR, but not Dolby Vision as far 552 00:29:08,160 --> 00:29:10,720 Speaker 1: as I know, so that is something to look out 553 00:29:10,760 --> 00:29:14,560 Speaker 1: for you know, I guess it depends on your setup, right, So, 554 00:29:14,760 --> 00:29:17,120 Speaker 1: but that is a great point, Ken, thanks for bringing 555 00:29:17,120 --> 00:29:21,320 Speaker 1: that up. Let's go to Sean in Palmdale, California. Sean, 556 00:29:21,360 --> 00:29:21,960 Speaker 1: you're on with Rich. 557 00:29:23,000 --> 00:29:24,440 Speaker 3: Hi, Rich, thank you for taking my call. 558 00:29:24,560 --> 00:29:25,840 Speaker 1: Absolutely, what's up? 559 00:29:27,040 --> 00:29:29,000 Speaker 3: So I made a little bit of a mistake. I 560 00:29:29,320 --> 00:29:31,200 Speaker 3: was super excited to put smart lights in my house. 561 00:29:31,400 --> 00:29:33,520 Speaker 3: So I did the whole house in the smart lights, 562 00:29:34,000 --> 00:29:38,240 Speaker 3: and I bought myself a new Wi Fi mesh router also, 563 00:29:38,520 --> 00:29:41,320 Speaker 3: and I saw that they're both compatible for WPA two. 564 00:29:41,880 --> 00:29:44,480 Speaker 3: But then I learned there's one that is ae S 565 00:29:44,680 --> 00:29:49,840 Speaker 3: and send out. They're not compatent. I'm I'm not sure 566 00:29:49,840 --> 00:29:51,120 Speaker 3: what to do at this point. I'm thinking maybe I 567 00:29:51,120 --> 00:29:53,040 Speaker 3: could do a switch with a second router. 568 00:29:53,880 --> 00:29:58,280 Speaker 1: Okay, so what's the Okay, so what's the problem. The 569 00:29:58,360 --> 00:29:59,600 Speaker 1: lights don't connect to the router. 570 00:30:00,520 --> 00:30:04,240 Speaker 3: That's correct. So the lights are the new whiz app 571 00:30:04,440 --> 00:30:08,880 Speaker 3: lights on the side of the boxes. It does WP 572 00:30:09,080 --> 00:30:12,920 Speaker 3: A two and I couldn't give the connect. I tried 573 00:30:12,920 --> 00:30:16,400 Speaker 3: and tried, and then I found out that the router. 574 00:30:16,640 --> 00:30:20,440 Speaker 3: I have a Arrow Pro six E and it says 575 00:30:20,480 --> 00:30:24,760 Speaker 3: it does WP A PSK A s E. Okay, I 576 00:30:24,800 --> 00:30:28,200 Speaker 3: think the a SE, the Advanced Encrypted Standard, is what's 577 00:30:28,280 --> 00:30:32,400 Speaker 3: killing me because it can't the lights can't do the encryption. 578 00:30:32,960 --> 00:30:36,080 Speaker 1: Yeah, I was gonna say, because the lights are I mean, 579 00:30:36,120 --> 00:30:40,160 Speaker 1: that's like an older protocol, isn't it, the wp A two. 580 00:30:41,000 --> 00:30:42,960 Speaker 3: You're correct. And the funny thing is these are brand new. 581 00:30:42,960 --> 00:30:45,640 Speaker 3: They just came out, well here, the latest. 582 00:30:45,400 --> 00:30:47,840 Speaker 1: And greatest, and so they won't they won't connect to 583 00:30:47,880 --> 00:30:51,080 Speaker 1: the router at all. No, And is this a known 584 00:30:51,120 --> 00:30:53,440 Speaker 1: issue or is this just something that it just seems 585 00:30:53,480 --> 00:30:56,480 Speaker 1: to be happening, Like if you go online, does it 586 00:30:56,560 --> 00:30:59,680 Speaker 1: say like these lights don't work with Euros specifically? 587 00:31:00,840 --> 00:31:04,480 Speaker 3: I have not found anyone who said that. Okay, and 588 00:31:05,360 --> 00:31:07,520 Speaker 3: everything I can read on it, all the helps and everything. 589 00:31:07,520 --> 00:31:09,840 Speaker 3: I even went on the arrow and they said I 590 00:31:09,920 --> 00:31:11,960 Speaker 3: know how to manually take it down to two p Yeah. 591 00:31:11,960 --> 00:31:12,520 Speaker 4: I was gonna hurt. 592 00:31:12,560 --> 00:31:15,040 Speaker 1: Yeah, I was gonna recommend that. Yeah. 593 00:31:15,080 --> 00:31:17,360 Speaker 3: And then they also have something called legacy, so if 594 00:31:17,360 --> 00:31:20,720 Speaker 3: you have older devices, yeah, switch over legacy. I did 595 00:31:20,720 --> 00:31:22,760 Speaker 3: that and they still connect. And then that's when I 596 00:31:22,800 --> 00:31:24,680 Speaker 3: found out. I never knew there was such thing as 597 00:31:24,720 --> 00:31:28,160 Speaker 3: AES and those are two completely different things. And I 598 00:31:28,160 --> 00:31:28,640 Speaker 3: didn't know that. 599 00:31:29,400 --> 00:31:33,800 Speaker 1: Well, it's interesting. I'm looking at the euro website and okay, 600 00:31:33,880 --> 00:31:38,280 Speaker 1: says euros well, it says Euro supports WPA two PSK 601 00:31:38,440 --> 00:31:42,320 Speaker 1: and AES. Oh it does say that. 602 00:31:42,360 --> 00:31:45,480 Speaker 3: Yeah, yeah, and as or only AES. 603 00:31:45,880 --> 00:31:49,880 Speaker 1: Well, it says Euro only supports wp A two PSK, 604 00:31:50,160 --> 00:31:55,840 Speaker 1: AES network security. It does not support w EP, WPA 605 00:31:56,080 --> 00:32:00,160 Speaker 1: or wps as. These are known to be insecure. So 606 00:32:01,680 --> 00:32:04,800 Speaker 1: I think that these will work with your Euro because 607 00:32:05,480 --> 00:32:07,920 Speaker 1: I and here's the thing I will tell you, I've 608 00:32:07,960 --> 00:32:09,720 Speaker 1: an Euro as well. I've had it since day one. 609 00:32:09,840 --> 00:32:12,320 Speaker 1: I've had a bunch of different models of it. There's 610 00:32:12,360 --> 00:32:14,920 Speaker 1: only been one device that I could not connect to it. 611 00:32:14,920 --> 00:32:18,640 Speaker 1: It was a an outdoor plug. And I'm not kidding. 612 00:32:18,800 --> 00:32:21,240 Speaker 1: I went nuts trying to get this thing connected. And 613 00:32:21,280 --> 00:32:23,840 Speaker 1: I did the whole like two point four gigahertz. I 614 00:32:23,920 --> 00:32:25,840 Speaker 1: mean I was sitting out there. At some point I 615 00:32:25,880 --> 00:32:27,880 Speaker 1: just like looked at myself as like, rich, this is 616 00:32:27,920 --> 00:32:30,920 Speaker 1: not this is a twenty dollars plug like this, we're 617 00:32:30,920 --> 00:32:32,640 Speaker 1: not doing this, you know what I mean? But this 618 00:32:32,880 --> 00:32:35,000 Speaker 1: the fact that you did all these lights in your house, 619 00:32:35,640 --> 00:32:37,400 Speaker 1: I mean, that's a little. 620 00:32:37,160 --> 00:32:40,600 Speaker 4: Bit of how many sixty five oh. 621 00:32:40,440 --> 00:32:42,720 Speaker 1: My gosh, sixty five. Okay, So I guess at the 622 00:32:42,760 --> 00:32:44,520 Speaker 1: end of the day, I think that you need to 623 00:32:44,840 --> 00:32:46,960 Speaker 1: do a little bit more research on whether this will 624 00:32:47,000 --> 00:32:49,400 Speaker 1: actually work. I would try, have you contacted Eero to 625 00:32:49,520 --> 00:32:51,880 Speaker 1: like talk to them. 626 00:32:52,160 --> 00:32:54,720 Speaker 3: Yeah, I didn't get very far. They kept giving me 627 00:32:54,760 --> 00:32:57,400 Speaker 3: their automated stuff. I couldn't get to a real person. 628 00:32:57,240 --> 00:32:59,320 Speaker 1: Okay, So I would try to figure out how to 629 00:32:59,320 --> 00:33:02,760 Speaker 1: get someone there. I would also I just I feel 630 00:33:02,800 --> 00:33:04,720 Speaker 1: like these lights are going to work with this given 631 00:33:04,800 --> 00:33:08,280 Speaker 1: what I'm seeing on the frequently asked questions here. So 632 00:33:08,400 --> 00:33:11,640 Speaker 1: I would try to continue to get a set of 633 00:33:11,680 --> 00:33:15,720 Speaker 1: these to work with your Eero if you find out 634 00:33:15,760 --> 00:33:19,880 Speaker 1: that they don't. I mean, yes, the secondary network is 635 00:33:19,920 --> 00:33:22,600 Speaker 1: an option, and you could even try. By the way, 636 00:33:22,600 --> 00:33:24,680 Speaker 1: with Eero, they have a guest network. You can try 637 00:33:24,680 --> 00:33:26,320 Speaker 1: to set that up and see if you can set 638 00:33:26,320 --> 00:33:30,440 Speaker 1: it up with a different SSID or you know, Wi 639 00:33:30,440 --> 00:33:32,640 Speaker 1: Fi network and see if you can connect them to that. 640 00:33:33,040 --> 00:33:35,080 Speaker 1: Maybe because it's a guest network, you can tweak some 641 00:33:35,120 --> 00:33:37,360 Speaker 1: of the settings to bring it down a little bit. 642 00:33:37,960 --> 00:33:39,680 Speaker 1: That might be an option. But the other thing you 643 00:33:39,680 --> 00:33:41,560 Speaker 1: could do at the end of the day is maybe 644 00:33:41,600 --> 00:33:45,440 Speaker 1: just get another router that you plug in and these 645 00:33:45,520 --> 00:33:47,680 Speaker 1: lights just connect to this router. I mean that's you know, 646 00:33:47,760 --> 00:33:50,040 Speaker 1: you can get a router for you know, fifty sixty 647 00:33:50,040 --> 00:33:52,560 Speaker 1: bucks and just use that one. But I have a 648 00:33:52,560 --> 00:33:55,480 Speaker 1: feeling that these do work. I would explore a little 649 00:33:55,520 --> 00:33:59,320 Speaker 1: bit more on the euro website and also the lighting 650 00:33:59,360 --> 00:34:02,200 Speaker 1: website and see, like talk to someone from the companies, 651 00:34:02,920 --> 00:34:05,560 Speaker 1: maybe from Halo themselves, and see what happens there, because 652 00:34:05,680 --> 00:34:07,800 Speaker 1: I have a feeling this is going to work. Sean, 653 00:34:07,920 --> 00:34:10,399 Speaker 1: keep me posted, okay, Rich on tech dot TV, hit 654 00:34:10,440 --> 00:34:12,359 Speaker 1: that contact button and let me know so we can 655 00:34:12,400 --> 00:34:14,520 Speaker 1: do a follow up. Thanks for the call today. Eight 656 00:34:14,520 --> 00:34:16,359 Speaker 1: a to eight Rich one oh one eight eight eight 657 00:34:16,480 --> 00:34:20,160 Speaker 1: seven four to two four one zero one. News this 658 00:34:20,200 --> 00:34:23,680 Speaker 1: week that Amazon and I Robot terminated their one point 659 00:34:23,800 --> 00:34:27,600 Speaker 1: seven billion dollar acquisition deal. They agreed to do this 660 00:34:27,760 --> 00:34:30,600 Speaker 1: because they couldn't get approval from the EU. And at 661 00:34:30,600 --> 00:34:33,920 Speaker 1: this point, we have seen so many big deals fall 662 00:34:34,000 --> 00:34:37,719 Speaker 1: through and almost all of it is driven by the 663 00:34:37,760 --> 00:34:42,480 Speaker 1: European Union and their standards and what they allow and 664 00:34:42,520 --> 00:34:45,160 Speaker 1: what they don't allow is quite different from the US. 665 00:34:45,280 --> 00:34:49,760 Speaker 1: They are much stricter than we are here in the US, 666 00:34:49,840 --> 00:34:53,560 Speaker 1: and they really do seem to have kind of like consumers' 667 00:34:53,680 --> 00:34:56,560 Speaker 1: best interest in mind. Now, I don't know if that's 668 00:34:56,600 --> 00:34:58,960 Speaker 1: the best thing for this I robot, because these robotic 669 00:34:59,040 --> 00:35:03,200 Speaker 1: vacuums have become almost a commodity over the years. Amazon 670 00:35:03,280 --> 00:35:05,360 Speaker 1: says this deal is going to be a loss for consumers, 671 00:35:05,400 --> 00:35:09,000 Speaker 1: competition and innovation in robotics. They also have to pay 672 00:35:09,040 --> 00:35:11,560 Speaker 1: I robot a breakup fee of ninety four million dollars, 673 00:35:11,880 --> 00:35:14,239 Speaker 1: and already I Robo on the heels of this said 674 00:35:14,239 --> 00:35:16,799 Speaker 1: that they're gonna have to lay off workers and it's 675 00:35:16,880 --> 00:35:18,359 Speaker 1: just not going to be as good. And of course 676 00:35:18,400 --> 00:35:20,719 Speaker 1: they probably say that just to say it, because you know, 677 00:35:21,360 --> 00:35:23,200 Speaker 1: they want everyone to feel bad for them. But at 678 00:35:23,200 --> 00:35:25,800 Speaker 1: the same time, you know, have we really seen a 679 00:35:25,800 --> 00:35:29,160 Speaker 1: lot of innovation and I think Amazon is probably the 680 00:35:29,160 --> 00:35:32,960 Speaker 1: biggest customer for or the biggest seller of I robot devices. 681 00:35:33,040 --> 00:35:38,480 Speaker 1: So that happened this week. A breakup fee, Yeah, when 682 00:35:38,480 --> 00:35:40,560 Speaker 1: you do these big deals, if they don't go through, 683 00:35:40,640 --> 00:35:42,759 Speaker 1: you got to pay because there's a cost of that 684 00:35:43,320 --> 00:35:50,319 Speaker 1: not happening. Yeah, Bobo wants some eighty eight rich one 685 00:35:50,320 --> 00:35:52,680 Speaker 1: on one eight eight eight seven four to two four 686 00:35:52,920 --> 00:35:57,040 Speaker 1: one zero one. This is rich On Tech Welcome to 687 00:35:57,440 --> 00:35:59,840 Speaker 1: rich on Tech. Rich DeMuro here hanging out with you 688 00:36:00,000 --> 00:36:02,799 Speaker 1: t talking technology at Triple eight rich one on one 689 00:36:03,000 --> 00:36:07,160 Speaker 1: eighty eight seven four to two four one zero one. 690 00:36:07,239 --> 00:36:08,960 Speaker 1: This is the show where I talk about the tech 691 00:36:08,960 --> 00:36:11,000 Speaker 1: stuff I think you should know about. It's also the 692 00:36:11,040 --> 00:36:16,240 Speaker 1: place where I answer your questions website richon tech dot TV. 693 00:36:16,480 --> 00:36:18,239 Speaker 1: Joining me in just a minute here will be Matt 694 00:36:18,320 --> 00:36:21,360 Speaker 1: Swider of the Shortcut. He was probably one of the 695 00:36:21,360 --> 00:36:24,520 Speaker 1: first people to use the applevision pro on an airplane, 696 00:36:24,520 --> 00:36:27,279 Speaker 1: so we're gonna get his thoughts on that. But first, 697 00:36:27,320 --> 00:36:29,520 Speaker 1: I just want to tell you about this social media 698 00:36:29,520 --> 00:36:35,800 Speaker 1: executives back on Capitol Hill being grilled by senators. Meta TikTok, 699 00:36:36,000 --> 00:36:41,080 Speaker 1: snapchat x, and discord uh heads were there to talk 700 00:36:41,120 --> 00:36:45,799 Speaker 1: about child safety on their platforms. Lawmakers press them on 701 00:36:45,880 --> 00:36:50,000 Speaker 1: sexual exploitation, predators, and harms to mental health, and also 702 00:36:50,040 --> 00:36:54,799 Speaker 1: the self image children face online. Even Mark Zuckerberg was 703 00:36:55,000 --> 00:36:58,360 Speaker 1: kind of not forced, but it was an interesting moment 704 00:36:58,400 --> 00:37:01,960 Speaker 1: where he turned around in a apologize to some parents 705 00:37:01,960 --> 00:37:05,720 Speaker 1: who lost a child to suicide that was possibly linked 706 00:37:05,719 --> 00:37:09,720 Speaker 1: to social media use. That was a really interesting moment 707 00:37:11,400 --> 00:37:14,000 Speaker 1: senators from both parties, and that's what's interesting about this. 708 00:37:14,080 --> 00:37:16,360 Speaker 1: A lot of people on both sides agree that stronger 709 00:37:16,400 --> 00:37:20,880 Speaker 1: protections for kids are needed, but so far, we don't 710 00:37:20,920 --> 00:37:23,520 Speaker 1: know what those protections should look like. We don't know 711 00:37:23,600 --> 00:37:26,880 Speaker 1: how they would be implemented. And these tech companies, of course, 712 00:37:27,080 --> 00:37:28,799 Speaker 1: they want to do it on their own accord. They 713 00:37:28,840 --> 00:37:33,200 Speaker 1: don't want to be legislated to do this. Except for Snap, 714 00:37:33,280 --> 00:37:36,080 Speaker 1: they actually said they would back a bill to create 715 00:37:36,120 --> 00:37:39,920 Speaker 1: a legal liability if they recommended harmful content to minors. 716 00:37:40,120 --> 00:37:42,759 Speaker 1: But most of these companies say, look, we're spending a 717 00:37:42,760 --> 00:37:45,799 Speaker 1: lot of money on safety tools, so we're doing all 718 00:37:45,840 --> 00:37:49,880 Speaker 1: we can. But are they I don't know. Having two kids, 719 00:37:49,880 --> 00:37:54,520 Speaker 1: I can tell you as a parent that knows technology, 720 00:37:54,640 --> 00:37:59,279 Speaker 1: it is extremely tough to filter or to limit or 721 00:37:59,320 --> 00:38:02,960 Speaker 1: to monitor what your kids do online. And that's with 722 00:38:03,160 --> 00:38:06,880 Speaker 1: kids with a parent that knows about technology. So imagine 723 00:38:07,000 --> 00:38:09,080 Speaker 1: the ninety nine percent of people out there who are 724 00:38:09,080 --> 00:38:13,200 Speaker 1: just giving their kids, you know, a pack of cigarettes basically, 725 00:38:13,400 --> 00:38:16,160 Speaker 1: which is a smartphone and letting them go to town. 726 00:38:16,360 --> 00:38:20,120 Speaker 1: And nobody really knows how bad this is. But we 727 00:38:20,239 --> 00:38:23,880 Speaker 1: are seeing the repercussions, which is, you know, you go 728 00:38:23,920 --> 00:38:27,040 Speaker 1: to any sort of school and all this stuff really 729 00:38:27,120 --> 00:38:32,040 Speaker 1: rules the social media, the texting, the cyber bullying, the 730 00:38:32,080 --> 00:38:35,360 Speaker 1: images they're seeing, the talk of suicide. It is bad. 731 00:38:35,640 --> 00:38:37,799 Speaker 1: It's really bad, and I don't know what to do 732 00:38:37,920 --> 00:38:41,800 Speaker 1: because we can't stop this stuff from happening. It happens 733 00:38:41,800 --> 00:38:45,880 Speaker 1: in real life too. This is just amplified. But are 734 00:38:45,920 --> 00:38:48,160 Speaker 1: you recommending this stuff to kids? If they look at 735 00:38:48,160 --> 00:38:50,080 Speaker 1: one thing, do you show them more? Do you make 736 00:38:50,120 --> 00:38:52,760 Speaker 1: them obsessed? These are the issues we have to figure 737 00:38:52,800 --> 00:38:56,080 Speaker 1: out with these apps that these kids love to use. 738 00:38:57,440 --> 00:39:00,880 Speaker 1: All right, let's bring on Matt Swider of the shortcut 739 00:39:01,040 --> 00:39:04,399 Speaker 1: dot Com. Matt writes about tech tips and all kinds 740 00:39:04,440 --> 00:39:06,160 Speaker 1: of stuff. Matt, Welcome to the show. 741 00:39:07,320 --> 00:39:11,480 Speaker 8: Good to be here, Rich and greetings from Montreal. 742 00:39:11,040 --> 00:39:13,520 Speaker 1: Oh Montreal. Is that where you took your flight with 743 00:39:13,600 --> 00:39:14,479 Speaker 1: the Vision Pro? 744 00:39:15,360 --> 00:39:18,960 Speaker 8: I did? I wanted to take an international flight and 745 00:39:19,000 --> 00:39:21,600 Speaker 8: that was the shortest way to get across the border 746 00:39:21,719 --> 00:39:24,560 Speaker 8: and test out the Apple Vision Pro on a flight 747 00:39:24,680 --> 00:39:25,920 Speaker 8: and in another country. 748 00:39:26,120 --> 00:39:29,280 Speaker 1: Why did you want to why the international aspect? 749 00:39:30,160 --> 00:39:32,920 Speaker 8: Well, I'm kind of curious to see if you know 750 00:39:33,000 --> 00:39:36,320 Speaker 8: you could log in as easily and download some stuff 751 00:39:36,320 --> 00:39:40,480 Speaker 8: from the app store that you couldn't normally do if 752 00:39:40,520 --> 00:39:42,680 Speaker 8: you were, say logged into a foreign account. 753 00:39:42,719 --> 00:39:44,720 Speaker 1: Ah, got it. Okay. The first time I went to Japan, 754 00:39:45,360 --> 00:39:47,440 Speaker 1: it was such a nightmare. Now things have gotten a 755 00:39:47,440 --> 00:39:49,439 Speaker 1: lot better, But like the first time I went there 756 00:39:49,840 --> 00:39:52,359 Speaker 1: the app store, my entire phone changed. It was like 757 00:39:52,440 --> 00:39:54,840 Speaker 1: it was such a night where like I couldn't download music, 758 00:39:55,200 --> 00:39:58,120 Speaker 1: I couldn't like update apps. It was like my whole 759 00:39:58,120 --> 00:40:00,279 Speaker 1: phone just kind of like stopped. Now that was like 760 00:40:00,360 --> 00:40:02,959 Speaker 1: ten years ago, but it was just so like wait, 761 00:40:03,040 --> 00:40:05,160 Speaker 1: I was like wait what Okay, So you got the 762 00:40:05,239 --> 00:40:07,759 Speaker 1: Vision Pro. You waited outside at the Apple Store in 763 00:40:07,760 --> 00:40:10,600 Speaker 1: New York City and you put this thing on, You 764 00:40:11,040 --> 00:40:13,839 Speaker 1: got on a flight. What was it like to wear 765 00:40:13,840 --> 00:40:15,400 Speaker 1: it on the flight? Were people looking at you? 766 00:40:16,239 --> 00:40:16,600 Speaker 3: Yeah? 767 00:40:16,640 --> 00:40:19,600 Speaker 8: So I actually wore it in the Delta lounge and 768 00:40:20,600 --> 00:40:22,719 Speaker 8: it was kind of an interesting thing because there was 769 00:40:22,760 --> 00:40:25,719 Speaker 8: another one other person there who happened to have one, 770 00:40:25,920 --> 00:40:28,440 Speaker 8: and we were both wearing it, and we got so 771 00:40:28,600 --> 00:40:32,040 Speaker 8: many looks and a lot of video being recorded. So 772 00:40:32,080 --> 00:40:34,000 Speaker 8: we had a little bit of a fan club of 773 00:40:34,080 --> 00:40:36,200 Speaker 8: people wanting to experience it. And I gave it to 774 00:40:36,239 --> 00:40:38,040 Speaker 8: the bartender and he tried it on. 775 00:40:38,120 --> 00:40:39,640 Speaker 9: So that was before the flight. 776 00:40:39,840 --> 00:40:42,880 Speaker 1: You gave someone your your headset just like some random 777 00:40:42,920 --> 00:40:44,240 Speaker 1: person put on your headset. 778 00:40:44,920 --> 00:40:47,840 Speaker 8: The bartender made a good drink, so I was busy 779 00:40:47,880 --> 00:40:51,799 Speaker 8: sipping on a cocktail and he was, you know, experiencing 780 00:40:52,440 --> 00:40:55,360 Speaker 8: the AR technology for the first time, and that was 781 00:40:55,880 --> 00:40:57,360 Speaker 8: it was a delight for me to see. 782 00:40:57,680 --> 00:40:59,480 Speaker 1: Yeah, I imagine what was his reaction. 783 00:41:00,360 --> 00:41:03,400 Speaker 8: He loved it, you know it it was very intuitive. 784 00:41:03,520 --> 00:41:06,000 Speaker 8: So that was really nice because I didn't have to 785 00:41:06,040 --> 00:41:08,920 Speaker 8: explain much. And you know, it's just like dealing with 786 00:41:08,960 --> 00:41:11,439 Speaker 8: your phone, but with windows floating up in the air. 787 00:41:11,880 --> 00:41:13,399 Speaker 1: So what was it like to wear it on the plane? 788 00:41:13,440 --> 00:41:16,000 Speaker 1: Did you get sick? Is it great? Is it amazing? 789 00:41:16,160 --> 00:41:16,920 Speaker 1: What was that like? 790 00:41:17,920 --> 00:41:21,879 Speaker 8: I didn't get sick, which was good news, and I 791 00:41:21,920 --> 00:41:24,360 Speaker 8: loved wearing it on the plane because I didn't have 792 00:41:24,400 --> 00:41:29,239 Speaker 8: to take out my laptop. And surprise, a Delta flight 793 00:41:29,400 --> 00:41:32,880 Speaker 8: in going to an international country did not have a 794 00:41:32,920 --> 00:41:35,520 Speaker 8: TV in the seatback, so I thought I was stuck, 795 00:41:35,920 --> 00:41:37,759 Speaker 8: you know, being bored. But I'm like, oh, I have 796 00:41:37,920 --> 00:41:41,120 Speaker 8: this headset, so I got to watch episodes of Ted 797 00:41:41,200 --> 00:41:44,920 Speaker 8: Lasso in you know, when everybody else was bored around me, 798 00:41:45,040 --> 00:41:46,680 Speaker 8: I was like, all right, I can take care of 799 00:41:46,680 --> 00:41:51,120 Speaker 8: that situation. And that was really nice. I also, you know, 800 00:41:51,440 --> 00:41:55,719 Speaker 8: fixed or remedied the situation of battery life. So if 801 00:41:55,760 --> 00:42:00,160 Speaker 8: I had to give people some tips on traveling it 802 00:42:00,200 --> 00:42:03,040 Speaker 8: in an Apple travel case. They have a travel case 803 00:42:03,040 --> 00:42:06,400 Speaker 8: that they sell or some other case that protects protect 804 00:42:06,440 --> 00:42:07,120 Speaker 8: your investment. 805 00:42:07,440 --> 00:42:09,880 Speaker 1: So that's really Wait does it not come with a case? 806 00:42:10,840 --> 00:42:13,560 Speaker 8: So it it does not come with the case then, 807 00:42:13,880 --> 00:42:18,120 Speaker 8: and that is you know it comes with a you 808 00:42:18,160 --> 00:42:19,160 Speaker 8: have to buy that separately. 809 00:42:19,360 --> 00:42:21,880 Speaker 1: Oh wow, okay, so you gotta you need a travel 810 00:42:21,880 --> 00:42:23,560 Speaker 1: case for the vision pro Yeah. I mean if you're 811 00:42:23,560 --> 00:42:25,319 Speaker 1: gonna take this thing on a plane, you do not. 812 00:42:25,520 --> 00:42:27,279 Speaker 1: Because I've already seen pictures I don't know if they're 813 00:42:27,280 --> 00:42:29,800 Speaker 1: fake or not of the front glass cracked. 814 00:42:30,719 --> 00:42:33,200 Speaker 8: Yes, yes, I think those were dropped tests. 815 00:42:33,360 --> 00:42:35,440 Speaker 1: Okay, so they were real. Wow, because this is the 816 00:42:35,800 --> 00:42:38,640 Speaker 1: front is glass. So the travel case two hundred dollars. 817 00:42:39,000 --> 00:42:41,239 Speaker 1: This is an expensive investment. 818 00:42:41,320 --> 00:42:41,440 Speaker 10: Now. 819 00:42:41,480 --> 00:42:43,719 Speaker 1: I know for you, obviously you cover this stuff and 820 00:42:43,760 --> 00:42:45,719 Speaker 1: you're gonna be making a lot of content from it, 821 00:42:45,760 --> 00:42:48,120 Speaker 1: so it's well worth it. But do you think that 822 00:42:48,200 --> 00:42:50,080 Speaker 1: if you travel a lot and you're doing a lot 823 00:42:50,120 --> 00:42:52,520 Speaker 1: of international trips, is this just game changing? 824 00:42:53,880 --> 00:42:54,279 Speaker 3: It is? 825 00:42:54,360 --> 00:42:56,600 Speaker 8: And like it's like you were talking about with Scott 826 00:42:56,640 --> 00:43:00,399 Speaker 8: before it's gonna you're gonna have to have version two, 827 00:43:00,480 --> 00:43:03,040 Speaker 8: three four, get a lot cheaper, and that's when it 828 00:43:03,080 --> 00:43:07,799 Speaker 8: becomes game changing. But this reminds me of the iPhone one. 829 00:43:07,880 --> 00:43:11,000 Speaker 8: You know, it was too expensive. That iPhone one costs 830 00:43:11,040 --> 00:43:13,040 Speaker 8: six hundred dollars when it first came out, and there 831 00:43:13,080 --> 00:43:15,680 Speaker 8: was no app store, there was no front facing camera. 832 00:43:16,719 --> 00:43:21,839 Speaker 8: This is the iPhone one of augmented reality. The other 833 00:43:22,040 --> 00:43:24,960 Speaker 8: thing I did fix was when I was at the 834 00:43:25,120 --> 00:43:29,280 Speaker 8: Apple store, I got a Mophy charger, the power Station Pro, 835 00:43:29,800 --> 00:43:34,680 Speaker 8: and I got a Gan charger from that, the Mope brand, 836 00:43:34,719 --> 00:43:39,000 Speaker 8: and I was able to put the you know, last 837 00:43:39,040 --> 00:43:41,120 Speaker 8: more than two hours. That's like one of the biggest 838 00:43:41,120 --> 00:43:43,839 Speaker 8: problems with something like this is like the battery life 839 00:43:43,880 --> 00:43:46,320 Speaker 8: goes so quickly, so if you're on a flight across 840 00:43:46,400 --> 00:43:49,000 Speaker 8: the country, you're not going to be able to use 841 00:43:49,000 --> 00:43:52,680 Speaker 8: it for even half of the flight. So, uh, definitely 842 00:43:52,719 --> 00:43:55,800 Speaker 8: I recommend to people getting an external battery, get a 843 00:43:55,840 --> 00:43:59,520 Speaker 8: good one. Mine was twenty thousand millions, so definitely something 844 00:43:59,520 --> 00:44:01,000 Speaker 8: you need for t Now. 845 00:44:00,920 --> 00:44:04,640 Speaker 1: You can also plug this in though, to do continuous power, right. 846 00:44:05,560 --> 00:44:08,640 Speaker 8: Yeah, So that's why I kind of upgraded the charge 847 00:44:08,640 --> 00:44:11,760 Speaker 8: of the charge that it comes with the Apple Vision 848 00:44:11,760 --> 00:44:15,200 Speaker 8: Pro is thirty lots. And while that's all well and 849 00:44:15,239 --> 00:44:18,440 Speaker 8: good to you know, power that up, I feel like 850 00:44:18,640 --> 00:44:20,759 Speaker 8: I don't want to carry a thirty charge around, so 851 00:44:21,120 --> 00:44:23,279 Speaker 8: I wanted to consolidate and have one that will charge 852 00:44:23,320 --> 00:44:25,640 Speaker 8: my MacBook, my iPad, whatever I throw at it. 853 00:44:26,040 --> 00:44:30,080 Speaker 1: Okay, And so again, do you think that this is 854 00:44:30,320 --> 00:44:33,680 Speaker 1: a nice addition to watching a movie on the plane 855 00:44:33,840 --> 00:44:36,040 Speaker 1: or is it kind of like just too much effort? 856 00:44:36,320 --> 00:44:38,040 Speaker 1: Or is it I mean I tried one time to 857 00:44:38,360 --> 00:44:40,200 Speaker 1: bring a VR headset on a plane and I was 858 00:44:40,200 --> 00:44:42,919 Speaker 1: like so embarrassed to wear it. Do you think that 859 00:44:42,920 --> 00:44:44,839 Speaker 1: that happens here or not? Do you think people are 860 00:44:45,160 --> 00:44:47,200 Speaker 1: familiar enough with this that that's not going to happen. 861 00:44:48,480 --> 00:44:51,560 Speaker 8: I think you're definitely going to be embarrassed by wearing 862 00:44:51,600 --> 00:44:54,279 Speaker 8: it if you're self conscious about it, because it will 863 00:44:54,440 --> 00:44:57,560 Speaker 8: draw looks, especially in this first year. But like anything, 864 00:44:57,640 --> 00:44:59,920 Speaker 8: as soon as it's adopted and everybody else can afford 865 00:45:00,200 --> 00:45:02,359 Speaker 8: and get one, as those that drops in price, it'll 866 00:45:02,400 --> 00:45:06,080 Speaker 8: become a commonplace. I do think that the movie watching 867 00:45:06,120 --> 00:45:09,680 Speaker 8: experience is really nice because, say you lean back in 868 00:45:09,719 --> 00:45:12,000 Speaker 8: your seat, you don't have to crank your neck to 869 00:45:12,600 --> 00:45:15,600 Speaker 8: watch the TV if you do have one in your seatback, 870 00:45:16,400 --> 00:45:19,480 Speaker 8: because it'll be you can move the floating window around 871 00:45:19,520 --> 00:45:21,920 Speaker 8: and it kind of goes with you, you know, no 872 00:45:22,040 --> 00:45:25,319 Speaker 8: matter where you are, So that is kind of one 873 00:45:25,320 --> 00:45:28,640 Speaker 8: of the killer apps for me is having multiple windows 874 00:45:29,480 --> 00:45:31,360 Speaker 8: to work or watch a movie. 875 00:45:31,440 --> 00:45:34,000 Speaker 1: I've got about thirty seconds. What about the flight attendant 876 00:45:34,040 --> 00:45:35,399 Speaker 1: when they came up to you to you know, ask 877 00:45:35,480 --> 00:45:38,160 Speaker 1: for a drink or whatever. Did did the pass through 878 00:45:38,239 --> 00:45:40,680 Speaker 1: sort of work or what it does work? 879 00:45:40,719 --> 00:45:45,520 Speaker 8: And people, you know don't really they still communicate with you. 880 00:45:45,600 --> 00:45:47,000 Speaker 8: So that's kind of nice because you can kind of 881 00:45:47,040 --> 00:45:48,120 Speaker 8: see your eyes through it. 882 00:45:48,040 --> 00:45:50,000 Speaker 1: So they talk to you. Wait, hold on your eyes 883 00:45:50,080 --> 00:45:52,359 Speaker 1: like your eyes were on the outside screen. The flight 884 00:45:52,400 --> 00:45:54,120 Speaker 1: attendant came up to you and you literally talked to 885 00:45:54,120 --> 00:45:56,360 Speaker 1: them through this headset, right. 886 00:45:56,280 --> 00:45:58,239 Speaker 8: And that is and no one batter than I it was. 887 00:45:58,840 --> 00:46:01,560 Speaker 8: I was expecting people to, you know, question it more, 888 00:46:01,600 --> 00:46:03,640 Speaker 8: but no one just like it was normal. 889 00:46:03,920 --> 00:46:07,160 Speaker 1: What a world we live in. Oh my gosh, I 890 00:46:07,280 --> 00:46:09,960 Speaker 1: this is so wild. I'm sure flight attendants around the 891 00:46:10,000 --> 00:46:11,920 Speaker 1: world are going to be telling stories about this stuff, 892 00:46:11,960 --> 00:46:14,200 Speaker 1: like in the next couple of weeks of just how wild. 893 00:46:14,280 --> 00:46:17,520 Speaker 1: This is going to be Matt Swider of the shortcut 894 00:46:17,640 --> 00:46:20,359 Speaker 1: dot com. He's got a great write up about his 895 00:46:20,480 --> 00:46:24,400 Speaker 1: Apple Vision pro airplane flight and all the accessories you 896 00:46:24,480 --> 00:46:26,320 Speaker 1: just mentioned. I will link that up on my website. 897 00:46:26,400 --> 00:46:28,840 Speaker 1: Rich on tech dot tv. Matt, thanks so much for 898 00:46:28,920 --> 00:46:32,200 Speaker 1: joining me today. Thanks Rich all right, thanks for being on. 899 00:46:33,360 --> 00:46:35,000 Speaker 1: Before we go to break, let me just tell you 900 00:46:35,080 --> 00:46:41,680 Speaker 1: about Disney UH and ESPN and Hulu. Okay, so Disney Plus, 901 00:46:41,719 --> 00:46:46,560 Speaker 1: remember they were talking about getting this password sharing crackdown 902 00:46:46,600 --> 00:46:51,600 Speaker 1: started while Hulu is doing this. So Hulu announced, they 903 00:46:51,719 --> 00:46:55,160 Speaker 1: emailed subscribers and they said the game, the free ride 904 00:46:55,280 --> 00:46:57,359 Speaker 1: is over. If you want to share your password, we're 905 00:46:57,400 --> 00:47:01,120 Speaker 1: not gonna allow it anymore. So this starts on March four, fourteenth, 906 00:47:01,160 --> 00:47:03,360 Speaker 1: and basically they said they're going to use technology to 907 00:47:03,440 --> 00:47:06,520 Speaker 1: figure out if your account is sharing your password with 908 00:47:06,560 --> 00:47:10,120 Speaker 1: people outside of your household. Now what does that mean? Yeah, 909 00:47:10,160 --> 00:47:13,400 Speaker 1: it's a little bit blurry, But at the same time, 910 00:47:13,719 --> 00:47:15,319 Speaker 1: I think a lot of it has to do with 911 00:47:15,360 --> 00:47:18,040 Speaker 1: the IP address of the systems, if it's a TV, 912 00:47:18,120 --> 00:47:20,600 Speaker 1: if it's a laptop, if you travel and have a 913 00:47:20,640 --> 00:47:22,880 Speaker 1: Hulu account, yes, you'll be able to watch this wherever. 914 00:47:22,920 --> 00:47:25,400 Speaker 1: You travel to. But if you have a Hulu account 915 00:47:25,400 --> 00:47:28,160 Speaker 1: and you live in California and your you know, family 916 00:47:28,160 --> 00:47:32,600 Speaker 1: member or friend logs in from Georgia, probably not going 917 00:47:32,640 --> 00:47:36,080 Speaker 1: to be allowed. So again, this starts on March fourteenth, 918 00:47:36,120 --> 00:47:39,520 Speaker 1: and this is you know Netflix did this first, because 919 00:47:39,600 --> 00:47:42,920 Speaker 1: here's the deal. These these streaming services. For a long time, 920 00:47:43,360 --> 00:47:47,000 Speaker 1: the growth was just unlimited. People just kept signing up, 921 00:47:47,200 --> 00:47:49,759 Speaker 1: they just kept paying and it didn't really matter if 922 00:47:49,840 --> 00:47:52,360 Speaker 1: people were sharing their accounts. Now they're to a point 923 00:47:52,640 --> 00:47:54,920 Speaker 1: where these streaming services are spending a lot of money 924 00:47:54,920 --> 00:47:57,799 Speaker 1: on original content. Not as many people are signing up. 925 00:47:57,920 --> 00:48:00,839 Speaker 1: Some people are canceling, and so there's saying no, we're 926 00:48:00,840 --> 00:48:02,880 Speaker 1: not gonna let you share these things anymore. And we 927 00:48:02,920 --> 00:48:05,600 Speaker 1: know if you're sharing, they have the systems in place 928 00:48:05,640 --> 00:48:08,120 Speaker 1: to figure it out, they just weren't enforcing it. So 929 00:48:08,160 --> 00:48:09,960 Speaker 1: if you have Hulu, if you have Disney Plus, you 930 00:48:10,040 --> 00:48:13,640 Speaker 1: got ESPN again, free ride is over. You gotta stop 931 00:48:13,640 --> 00:48:17,040 Speaker 1: sharing your account eighty eight rich one on one eight 932 00:48:17,080 --> 00:48:20,040 Speaker 1: eight eight seven four to two four one zero one. 933 00:48:20,080 --> 00:48:23,239 Speaker 1: Give me a call if you have a question about technology. Wow, 934 00:48:23,239 --> 00:48:27,040 Speaker 1: I feel like I'm at the uh middle school dance 935 00:48:28,840 --> 00:48:32,200 Speaker 1: That slow dance. You know, you're like nervous to ask 936 00:48:32,280 --> 00:48:34,959 Speaker 1: someone to dance with you. Remember how nervous you were 937 00:48:35,000 --> 00:48:38,000 Speaker 1: back in the day, those little dances. It's all part 938 00:48:38,000 --> 00:48:42,800 Speaker 1: of growing up. You'd stand, you know, hands apart, didn't 939 00:48:42,840 --> 00:48:48,040 Speaker 1: really want to touch. Oh, bobos got in close. Okay. 940 00:48:48,640 --> 00:48:51,359 Speaker 1: Welcome back to Rich on tech eighty to eight Rich 941 00:48:51,400 --> 00:48:53,799 Speaker 1: one O one eight eight eight seven four to two 942 00:48:53,960 --> 00:48:55,120 Speaker 1: four one zero one. 943 00:48:56,280 --> 00:48:56,440 Speaker 11: Uh. 944 00:48:56,719 --> 00:49:00,920 Speaker 1: Let's go to John in Fallbrook, California. John, you're on 945 00:49:01,000 --> 00:49:01,359 Speaker 1: with Rich. 946 00:49:02,600 --> 00:49:04,879 Speaker 2: Thanks Rich, Thanks for taking my call. 947 00:49:06,160 --> 00:49:09,080 Speaker 3: I get two questions, but the most important. 948 00:49:08,600 --> 00:49:09,359 Speaker 7: One is. 949 00:49:10,880 --> 00:49:15,360 Speaker 2: My phone calls, my mis calls, and. 950 00:49:15,400 --> 00:49:19,520 Speaker 7: My phone messages show up on my wife's phone. 951 00:49:20,120 --> 00:49:24,000 Speaker 10: She's got Ice thirteen and I have an S. 952 00:49:26,120 --> 00:49:30,920 Speaker 1: Are you sharing? Are you sharing the same Apple ID? Yeah, 953 00:49:31,000 --> 00:49:33,040 Speaker 1: that's what's happening. That's it. 954 00:49:33,960 --> 00:49:38,840 Speaker 7: Can I use the same iCloud with the do IDs? 955 00:49:40,280 --> 00:49:40,480 Speaker 3: No? 956 00:49:40,760 --> 00:49:45,080 Speaker 1: So well, So Apple has something called family sharing, and 957 00:49:45,120 --> 00:49:47,320 Speaker 1: that's what you got to do. So you can share, 958 00:49:47,440 --> 00:49:49,960 Speaker 1: like if you have iCloud storage, whatever, you have apps 959 00:49:50,000 --> 00:49:52,919 Speaker 1: that you download, anything that you do, you can share 960 00:49:52,920 --> 00:49:57,560 Speaker 1: across those devices. But if you have the same Apple 961 00:49:57,600 --> 00:50:01,560 Speaker 1: ID on both devices, it will share the calls and 962 00:50:01,680 --> 00:50:05,480 Speaker 1: the voicemail. It's interesting. This is a change that is 963 00:50:05,520 --> 00:50:08,040 Speaker 1: not really wasn't really announced in iOS seventeen, but I've 964 00:50:08,040 --> 00:50:11,240 Speaker 1: got enough calls about it where I guess it happened 965 00:50:11,239 --> 00:50:14,440 Speaker 1: and they made this change and it's not like a 966 00:50:14,560 --> 00:50:18,280 Speaker 1: documented thing. But the reality is I see this all 967 00:50:18,320 --> 00:50:21,600 Speaker 1: the time. So many the parents I know their kids 968 00:50:21,680 --> 00:50:24,239 Speaker 1: are logged in with their Apple ID, and so their 969 00:50:24,320 --> 00:50:26,840 Speaker 1: kidds on their iPad and they're seeing all their text 970 00:50:26,840 --> 00:50:29,759 Speaker 1: messages the whole time, and it's like, you got to 971 00:50:29,760 --> 00:50:32,200 Speaker 1: get this kid their own Apple ID. So everyone in 972 00:50:32,239 --> 00:50:35,080 Speaker 1: the family should have their own Apple ID, you and 973 00:50:35,080 --> 00:50:38,080 Speaker 1: your wife, not just for privacy reasons, but also even 974 00:50:38,120 --> 00:50:39,600 Speaker 1: if you have nothing to hide, it's not a big deal. 975 00:50:39,600 --> 00:50:42,080 Speaker 1: It's just it's just better for the security of that 976 00:50:42,160 --> 00:50:45,000 Speaker 1: device and the security of the account, and also the 977 00:50:45,040 --> 00:50:47,920 Speaker 1: way that Apple has set things up, it's best not 978 00:50:48,120 --> 00:50:50,920 Speaker 1: to share an Apple ID with two different users, because, 979 00:50:51,680 --> 00:50:54,200 Speaker 1: like you just noticed, you're going to run into issues 980 00:50:54,239 --> 00:50:58,240 Speaker 1: like this. So set up a secondary Apple ID. It's free, 981 00:50:58,480 --> 00:51:00,720 Speaker 1: and then you link them up under what called Apple 982 00:51:00,840 --> 00:51:04,480 Speaker 1: Family Sharing. And once you have that set up, you 983 00:51:04,520 --> 00:51:06,880 Speaker 1: can then your wife can download any of the apps 984 00:51:06,920 --> 00:51:11,000 Speaker 1: that you've paid for. You can share the iCloud account. 985 00:51:11,120 --> 00:51:13,399 Speaker 1: If you have Apple Music family, you can share that. 986 00:51:13,719 --> 00:51:15,480 Speaker 1: But you get up to I think it's six people 987 00:51:15,520 --> 00:51:17,880 Speaker 1: to share on the account. But set up that John 988 00:51:18,040 --> 00:51:21,480 Speaker 1: and that should take care of it. The voicemail situation, 989 00:51:21,719 --> 00:51:24,440 Speaker 1: I think that's that's interesting that that would show up to. 990 00:51:24,960 --> 00:51:27,120 Speaker 1: But I think maybe that's the way Apple changed the 991 00:51:27,200 --> 00:51:30,319 Speaker 1: voicemail to kind of they're now intercepting the voicemails. It's 992 00:51:30,320 --> 00:51:31,799 Speaker 1: a little complicated. I don't want to get into it, 993 00:51:31,840 --> 00:51:35,000 Speaker 1: but that's probably what's going on there. But yes, separate 994 00:51:35,040 --> 00:51:37,920 Speaker 1: those Apple IDs you should be just fine. Let's go 995 00:51:37,960 --> 00:51:40,560 Speaker 1: to Paul in Columbus, Ohio. Paul, you're on with Rich. 996 00:51:41,440 --> 00:51:45,160 Speaker 7: Thank you and your congratulations on your year plus. 997 00:51:45,320 --> 00:51:47,799 Speaker 1: Thank you, Paul, appreciate that. What can I help you with? 998 00:51:48,760 --> 00:51:52,600 Speaker 7: Okay, I was looking at a TV that was a 999 00:51:52,680 --> 00:51:55,920 Speaker 7: high sense and they've had some pretty good sales and 1000 00:51:55,960 --> 00:51:58,760 Speaker 7: I know for a lower end cost either pretty good. 1001 00:51:59,600 --> 00:52:03,640 Speaker 7: So I was looking at the fifty five inch U 1002 00:52:04,160 --> 00:52:08,680 Speaker 7: seven K Okay, that's the primary numbers in the model yep. 1003 00:52:09,000 --> 00:52:12,280 Speaker 7: And then there was one the same one at Costco 1004 00:52:12,360 --> 00:52:15,799 Speaker 7: except it was a seven to five K and I 1005 00:52:15,840 --> 00:52:19,960 Speaker 7: remember hearing about this before that some large companies purchases 1006 00:52:20,080 --> 00:52:23,440 Speaker 7: big Knox stores or whatever will get ones that aren't 1007 00:52:23,560 --> 00:52:26,879 Speaker 7: exactly the same number, and I'm just curious what would 1008 00:52:26,920 --> 00:52:30,040 Speaker 7: be different about those too when I would get without 1009 00:52:30,080 --> 00:52:32,200 Speaker 7: the seventy five the seven. 1010 00:52:33,000 --> 00:52:36,040 Speaker 1: So yeah, the High Sense, by the way, Great TV 1011 00:52:36,200 --> 00:52:39,000 Speaker 1: so highly recommended the U seven series. The U eight 1012 00:52:39,080 --> 00:52:41,680 Speaker 1: series was recommended by the expert we had on a 1013 00:52:41,680 --> 00:52:44,680 Speaker 1: couple of weeks ago. So the reason why Costco has 1014 00:52:44,719 --> 00:52:46,920 Speaker 1: different model numbers I was just talking about this with 1015 00:52:47,160 --> 00:52:51,040 Speaker 1: another person the other day, is that basically it's it's 1016 00:52:51,040 --> 00:52:53,400 Speaker 1: mostly for price comparison, like they don't want to make 1017 00:52:53,400 --> 00:52:56,600 Speaker 1: it easy to do that, but also Costco sometimes adds 1018 00:52:56,600 --> 00:53:00,080 Speaker 1: a little something extra to what they do versus the 1019 00:53:00,120 --> 00:53:02,680 Speaker 1: spies of the world or the targets, so they want 1020 00:53:02,680 --> 00:53:05,680 Speaker 1: to have their own unique model number to make things 1021 00:53:06,560 --> 00:53:09,400 Speaker 1: a little bit trickier for you. I think at the 1022 00:53:09,480 --> 00:53:11,040 Speaker 1: end of the day, though, I think that if you 1023 00:53:11,080 --> 00:53:14,120 Speaker 1: are getting the TV from Costco, check the specs. There 1024 00:53:14,200 --> 00:53:16,640 Speaker 1: might be something that's slightly different, But in many cases 1025 00:53:16,680 --> 00:53:19,319 Speaker 1: I think it's probably better than what you'd get out 1026 00:53:19,320 --> 00:53:22,360 Speaker 1: there on the open market. Since Costco operates under our membership, 1027 00:53:22,600 --> 00:53:24,440 Speaker 1: But that's really what it is. I know it's frustrating 1028 00:53:24,440 --> 00:53:26,880 Speaker 1: when you're typing it into Costco to try our Google 1029 00:53:26,920 --> 00:53:29,319 Speaker 1: to try to do that search, but I think you'll 1030 00:53:29,360 --> 00:53:31,280 Speaker 1: be just fine with what they're offering there at Costco. 1031 00:53:31,360 --> 00:53:34,040 Speaker 1: Thanks for the call, Paul. Coming up, we'll talk online 1032 00:53:34,120 --> 00:53:38,640 Speaker 1: data privacy. You're listening to rich on Tech. Welcome back 1033 00:53:38,640 --> 00:53:42,000 Speaker 1: to rich on Tech. Rich DeMuro here talking technology with 1034 00:53:42,080 --> 00:53:45,600 Speaker 1: you at triple eight rich one oh one eight eight 1035 00:53:45,680 --> 00:53:49,600 Speaker 1: eight seven four to two four one zero one. The 1036 00:53:49,680 --> 00:53:53,879 Speaker 1: website is rich on Tech dot tv. If you want 1037 00:53:53,880 --> 00:53:55,759 Speaker 1: to link to something that I mentioned here on the show, 1038 00:53:55,920 --> 00:53:59,120 Speaker 1: just go right to the top it says mentioned on 1039 00:53:59,160 --> 00:54:01,840 Speaker 1: the radio. Just click there and you can get links 1040 00:54:01,880 --> 00:54:07,799 Speaker 1: in real time. Cybersecurity is such a huge deal in 1041 00:54:07,840 --> 00:54:12,000 Speaker 1: our lives privacy. If you're online, you know, chances are 1042 00:54:12,040 --> 00:54:16,080 Speaker 1: your information is out there and it is yours to protect. 1043 00:54:16,600 --> 00:54:20,520 Speaker 1: So let's bring on Lisa Plagomaire, executive director at the 1044 00:54:20,680 --> 00:54:24,240 Speaker 1: National Cybersecurity Alliance, to talk about some of the ways 1045 00:54:24,280 --> 00:54:27,000 Speaker 1: we can protect our privacy. Lisa, thanks for joining. 1046 00:54:26,840 --> 00:54:28,680 Speaker 12: Me, happy to be here. 1047 00:54:28,719 --> 00:54:32,359 Speaker 1: Thanks you so explain to me what the National Cybersecurity 1048 00:54:32,400 --> 00:54:34,319 Speaker 1: Alliance is So. 1049 00:54:34,280 --> 00:54:37,879 Speaker 13: We're a nonprofit organization. We're actually the founders of Cybersecurity 1050 00:54:37,880 --> 00:54:41,280 Speaker 13: Awareness Month every October, and our mission is around empowering 1051 00:54:41,360 --> 00:54:44,040 Speaker 13: a more secure, interconnected world. So what that means is 1052 00:54:44,080 --> 00:54:47,680 Speaker 13: empowering consumers and everyday people with the information they need 1053 00:54:48,200 --> 00:54:50,799 Speaker 13: to stay secured, to keep your information private when they 1054 00:54:50,880 --> 00:54:54,239 Speaker 13: choose to, and so it's StaySafe online dot org. We 1055 00:54:54,320 --> 00:54:58,680 Speaker 13: have a lot of very plainspoken advice. You won't find 1056 00:54:58,719 --> 00:55:01,440 Speaker 13: a lot of techt speaker legalleese on our website. We 1057 00:55:01,480 --> 00:55:05,080 Speaker 13: have all kinds of advice for the average average citizen 1058 00:55:05,280 --> 00:55:06,240 Speaker 13: easy to understand. 1059 00:55:06,640 --> 00:55:09,440 Speaker 1: So let's first talk about kind of like where we're 1060 00:55:09,480 --> 00:55:13,040 Speaker 1: at with cybersecurity, like how much are we at risk 1061 00:55:13,080 --> 00:55:15,880 Speaker 1: on a daily basis, Like we always hear about hacking 1062 00:55:16,080 --> 00:55:18,080 Speaker 1: and you know these data breaches and all that stuff, 1063 00:55:18,080 --> 00:55:20,360 Speaker 1: Like how much is the average consumer kind of what 1064 00:55:20,440 --> 00:55:21,200 Speaker 1: are they up against? 1065 00:55:22,880 --> 00:55:27,560 Speaker 13: They're up against highly highly sophisticated organized crime in nation 1066 00:55:27,680 --> 00:55:30,880 Speaker 13: states like the Big Four, so Russia, China, Iran in 1067 00:55:30,920 --> 00:55:36,239 Speaker 13: North Korea, and you might have seen Director Ray testifying 1068 00:55:36,280 --> 00:55:42,239 Speaker 13: this week about the Chinese infiltrating our critical national infrastructure 1069 00:55:42,320 --> 00:55:45,520 Speaker 13: things like the power grids and water treatment plants things 1070 00:55:45,600 --> 00:55:51,600 Speaker 13: like that. They used everyday citizens, normal Americans hardware to 1071 00:55:51,640 --> 00:55:54,680 Speaker 13: do that. So they used routers in people's homes and 1072 00:55:54,719 --> 00:55:59,960 Speaker 13: in small businesses to create essentially a bot that they 1073 00:56:00,080 --> 00:56:03,399 Speaker 13: could use to infiltrate our own infrastructure, So using our 1074 00:56:03,400 --> 00:56:04,719 Speaker 13: own hardware against. 1075 00:56:04,480 --> 00:56:05,160 Speaker 12: Us, if you will. 1076 00:56:06,440 --> 00:56:10,319 Speaker 13: So this has gone way beyond, unfortunately, way beyond sort 1077 00:56:10,320 --> 00:56:12,480 Speaker 13: of data breaches and things like that. We still have 1078 00:56:12,560 --> 00:56:15,759 Speaker 13: to be concerned about those, but it's also escalated to 1079 00:56:15,800 --> 00:56:18,400 Speaker 13: the level of being a national security issue. 1080 00:56:18,920 --> 00:56:20,799 Speaker 1: So it used to be back in the day if 1081 00:56:20,840 --> 00:56:23,040 Speaker 1: you didn't change the password on your router, that was 1082 00:56:23,120 --> 00:56:25,239 Speaker 1: kind of like a you know, well, big deal, What's 1083 00:56:25,360 --> 00:56:27,400 Speaker 1: what's someone going to do get into my house? 1084 00:56:27,480 --> 00:56:27,719 Speaker 3: You know? 1085 00:56:28,880 --> 00:56:32,280 Speaker 1: But nowadays, obviously a lot of these companies have taken 1086 00:56:32,320 --> 00:56:34,480 Speaker 1: steps to do that and make sure that you're not 1087 00:56:34,600 --> 00:56:38,160 Speaker 1: using like a basic, you know, factory password. But what 1088 00:56:38,239 --> 00:56:40,520 Speaker 1: about the average consumer, Like, what what are kind of 1089 00:56:40,560 --> 00:56:42,880 Speaker 1: like the first steps we can take to protect our 1090 00:56:42,880 --> 00:56:43,880 Speaker 1: privacy online? 1091 00:56:44,440 --> 00:56:46,040 Speaker 12: So there are a couple of things that are really 1092 00:56:46,080 --> 00:56:46,560 Speaker 12: really basic. 1093 00:56:46,680 --> 00:56:50,040 Speaker 13: There's there's four main things that everybody can do, and 1094 00:56:50,080 --> 00:56:52,200 Speaker 13: if we all did them, they would make a massive 1095 00:56:52,280 --> 00:56:53,320 Speaker 13: debt in the problem. 1096 00:56:53,760 --> 00:56:55,360 Speaker 12: So The first one is passwords. 1097 00:56:55,360 --> 00:56:58,239 Speaker 13: We have some really bad habits about using the same 1098 00:56:58,239 --> 00:57:02,359 Speaker 13: password on multiple websites or a similar one. Those are 1099 00:57:02,400 --> 00:57:04,759 Speaker 13: really easy to hack. They're using software to hack them, 1100 00:57:05,000 --> 00:57:08,720 Speaker 13: password cracking tools. So don't use the same password on everything. 1101 00:57:08,760 --> 00:57:11,200 Speaker 13: You probably need a password manager to help you to 1102 00:57:11,680 --> 00:57:15,200 Speaker 13: keep it all straight. Then multi factor authentication. That's that 1103 00:57:15,320 --> 00:57:16,920 Speaker 13: thing where you know, when you go to sign onto 1104 00:57:16,960 --> 00:57:18,720 Speaker 13: your bank account, you have to have a text or 1105 00:57:18,760 --> 00:57:21,840 Speaker 13: a push notification from authenticator app before you can get 1106 00:57:21,840 --> 00:57:24,439 Speaker 13: into your bank account. So turn that on on every 1107 00:57:24,440 --> 00:57:28,560 Speaker 13: single account that offers it. Keeping things up to date, 1108 00:57:28,840 --> 00:57:31,480 Speaker 13: so when you get that remind. 1109 00:57:31,120 --> 00:57:32,920 Speaker 12: Me later option, do not take that. 1110 00:57:33,400 --> 00:57:36,760 Speaker 13: Make sure you run whatever update is trying to run, 1111 00:57:37,320 --> 00:57:39,400 Speaker 13: whether it's hardware, software. 1112 00:57:39,080 --> 00:57:41,880 Speaker 12: The firmware and your router operating. 1113 00:57:41,440 --> 00:57:44,640 Speaker 13: System on your phone or any device. Keep everything up 1114 00:57:44,680 --> 00:57:48,200 Speaker 13: to date, especially your anti virus. And then watching out 1115 00:57:48,200 --> 00:57:51,720 Speaker 13: for phishing and social engineering, so not every you know, 1116 00:57:51,880 --> 00:57:53,480 Speaker 13: instant message you get is going to be from a 1117 00:57:53,560 --> 00:57:54,560 Speaker 13: legitimate person. 1118 00:57:54,320 --> 00:57:55,320 Speaker 12: That you really know. 1119 00:57:56,120 --> 00:57:59,360 Speaker 13: We've all gotten, you know, phishing emails that are really obvious. 1120 00:57:59,440 --> 00:58:02,560 Speaker 12: They're not so obvious anymore. With the help of AI. 1121 00:58:02,800 --> 00:58:05,800 Speaker 13: The bad guys are getting a lot better at creating 1122 00:58:05,920 --> 00:58:09,640 Speaker 13: phishing emails, texts, phone calls that make it harder and 1123 00:58:09,640 --> 00:58:12,520 Speaker 13: harder for us to tell that somebody's trying to trick us. 1124 00:58:13,320 --> 00:58:16,560 Speaker 13: And I'll add one more, and that's checking your privacy 1125 00:58:16,600 --> 00:58:19,320 Speaker 13: and security settings on your devices and all. 1126 00:58:19,240 --> 00:58:20,400 Speaker 12: The apps that you use. 1127 00:58:20,880 --> 00:58:24,760 Speaker 13: Those are not usually set to, you know, to have 1128 00:58:24,800 --> 00:58:29,320 Speaker 13: a default to be maybe the most private option. So 1129 00:58:29,640 --> 00:58:31,400 Speaker 13: you might not be comfortable when you start being amp 1130 00:58:31,480 --> 00:58:33,960 Speaker 13: to those settings. You might be sharing stuff that you 1131 00:58:34,480 --> 00:58:37,240 Speaker 13: don't feel comfortable sharing, and so maybe dial those things 1132 00:58:37,640 --> 00:58:41,600 Speaker 13: to a level that you feel more comfortable with, for example, 1133 00:58:42,000 --> 00:58:44,400 Speaker 13: making your friends less private on Facebook. 1134 00:58:45,440 --> 00:58:48,320 Speaker 1: Now, when you say that these aren't made private, you 1135 00:58:48,360 --> 00:58:50,520 Speaker 1: know they're not in the best interest of the consumer 1136 00:58:50,680 --> 00:58:54,640 Speaker 1: generally when they're at their de faults. That's probably because 1137 00:58:54,680 --> 00:58:57,120 Speaker 1: these companies want to collect as much information on us 1138 00:58:57,160 --> 00:58:59,240 Speaker 1: as they can, right, so that they can monetize it. 1139 00:59:00,080 --> 00:59:02,520 Speaker 13: Yeah, because at their core, most social media companies are 1140 00:59:02,600 --> 00:59:06,720 Speaker 13: essentially advertising vehicles, and so the more information they have 1141 00:59:06,920 --> 00:59:09,640 Speaker 13: on us, the more targeted those ads can be, the 1142 00:59:09,640 --> 00:59:11,400 Speaker 13: more they can charge for that advertising. 1143 00:59:12,000 --> 00:59:15,120 Speaker 1: Now, the big, the big kind of flip side to 1144 00:59:15,160 --> 00:59:17,440 Speaker 1: all of this I get from many, many people When 1145 00:59:17,440 --> 00:59:19,240 Speaker 1: I say you got to use good passwords, you got 1146 00:59:19,240 --> 00:59:21,600 Speaker 1: to use multi factor, you got to update your software, 1147 00:59:21,640 --> 00:59:23,680 Speaker 1: you got to do all this stuff, they say, look rich, 1148 00:59:23,680 --> 00:59:25,640 Speaker 1: I got nothing to hide, They got nothing to worry about. 1149 00:59:25,680 --> 00:59:27,760 Speaker 1: It's not a big deal, Like who wants to come 1150 00:59:27,800 --> 00:59:31,600 Speaker 1: into my you know? Uh so I was. I got 1151 00:59:31,600 --> 00:59:33,240 Speaker 1: one of my accounts I used to make like a 1152 00:59:33,320 --> 00:59:37,720 Speaker 1: Christmas card one year, and that like that account was hacked, right, 1153 00:59:37,760 --> 00:59:39,960 Speaker 1: And so the password that I used there, and my 1154 00:59:40,040 --> 00:59:42,880 Speaker 1: address and my phone number and my everything is just 1155 00:59:42,960 --> 00:59:45,720 Speaker 1: out there on the web because they were hacked. And 1156 00:59:45,760 --> 00:59:47,520 Speaker 1: so that's kind of like the thing that I don't 1157 00:59:47,560 --> 00:59:50,680 Speaker 1: think people realize is that when you share this information 1158 00:59:50,760 --> 00:59:53,200 Speaker 1: with one company, it can be out there in a 1159 00:59:53,320 --> 00:59:56,520 Speaker 1: multitude of ways if that company is hacked. 1160 00:59:57,560 --> 00:59:58,320 Speaker 12: Right, And a. 1161 00:59:58,240 --> 01:00:01,680 Speaker 13: Lot of these criminal organizations recreated massive databases that where 1162 01:00:01,680 --> 01:00:05,040 Speaker 13: they're they're trading in your data, just like you know 1163 01:00:05,280 --> 01:00:08,960 Speaker 13: the data companies and the legitimate ones in the business world. 1164 01:00:09,560 --> 01:00:12,920 Speaker 13: They're building these massive data warehouses with a lot of information. 1165 01:00:13,040 --> 01:00:16,760 Speaker 13: So if your password has already been compromised, you might think, well, 1166 01:00:16,800 --> 01:00:19,240 Speaker 13: I don't have anything in that specific account that have 1167 01:00:19,320 --> 01:00:19,640 Speaker 13: the breach. 1168 01:00:19,720 --> 01:00:21,560 Speaker 12: I don't have anything in their value. Like you said, 1169 01:00:21,560 --> 01:00:22,160 Speaker 12: who cares. 1170 01:00:22,560 --> 01:00:24,600 Speaker 13: The problem is they're going to take that password and 1171 01:00:24,720 --> 01:00:27,120 Speaker 13: versions of it, you know, little click it a little bit. 1172 01:00:27,840 --> 01:00:30,200 Speaker 13: Using software. They can do this at scale really quickly, 1173 01:00:30,280 --> 01:00:32,520 Speaker 13: and they're going to try that on every other account 1174 01:00:32,600 --> 01:00:35,920 Speaker 13: out there, and they can do it in minutes using 1175 01:00:36,080 --> 01:00:38,720 Speaker 13: technology to do it. Because these are these are businesses 1176 01:00:38,880 --> 01:00:41,320 Speaker 13: and time is money for them, so they're going to 1177 01:00:41,440 --> 01:00:43,840 Speaker 13: use technology to their advantage. And that's why it's so 1178 01:00:43,880 --> 01:00:47,360 Speaker 13: important not to use the same password or similar password 1179 01:00:47,840 --> 01:00:51,240 Speaker 13: on multiple accounts and to use MFA the other thing. 1180 01:00:51,120 --> 01:00:51,640 Speaker 12: That can happen. 1181 01:00:51,680 --> 01:00:53,440 Speaker 13: You might think, oh, this, this doesn't matter to me, 1182 01:00:53,520 --> 01:00:56,520 Speaker 13: I don't have anything of value there. When when they 1183 01:00:56,560 --> 01:00:59,000 Speaker 13: take over one of your accounts, if they have access 1184 01:00:59,000 --> 01:01:01,040 Speaker 13: to one of your accounts, we can use that account 1185 01:01:01,120 --> 01:01:02,040 Speaker 13: to try and to harm. 1186 01:01:01,880 --> 01:01:02,640 Speaker 12: To somebody else. 1187 01:01:03,200 --> 01:01:06,120 Speaker 13: Right, So we've all seen the Facebook instant message that 1188 01:01:06,840 --> 01:01:09,240 Speaker 13: looks like it's from ariunt Betty, but it's not harriunt 1189 01:01:09,240 --> 01:01:11,760 Speaker 13: Betty or aunt Betty had her Facebook account. It's taken 1190 01:01:11,760 --> 01:01:14,480 Speaker 13: over because she's probably using a weak password and no MFBT. 1191 01:01:15,280 --> 01:01:17,680 Speaker 13: So you don't want to be the launch pad for 1192 01:01:17,800 --> 01:01:21,800 Speaker 13: somebody to go try and defraud other people. You also 1193 01:01:21,920 --> 01:01:24,600 Speaker 13: don't want the Chinese coming into your house using your 1194 01:01:24,720 --> 01:01:27,640 Speaker 13: router to lob an attack on your local power company. 1195 01:01:27,720 --> 01:01:29,840 Speaker 12: I mean, I think that. 1196 01:01:29,600 --> 01:01:32,600 Speaker 13: That's really rhythmic, couragious, and most of us can agree 1197 01:01:32,920 --> 01:01:37,160 Speaker 13: we wouldn't want our homes exploited in that way by 1198 01:01:37,440 --> 01:01:38,320 Speaker 13: a foreign country. 1199 01:01:39,280 --> 01:01:42,120 Speaker 1: And can you explain the concept of the dark web? 1200 01:01:44,080 --> 01:01:47,520 Speaker 13: So basically, the current Internet was not designed to be 1201 01:01:47,800 --> 01:01:50,080 Speaker 13: secure or private. It was designed for the free and 1202 01:01:50,160 --> 01:01:52,440 Speaker 13: open flow of information. And if they could build it 1203 01:01:52,480 --> 01:01:54,840 Speaker 13: all again today, they would not build its own the 1204 01:01:54,880 --> 01:01:59,240 Speaker 13: way it's developed, you need a special browser to get there. 1205 01:01:59,640 --> 01:02:05,000 Speaker 13: What's on the dark web is essentially marketplaces. Mainly the 1206 01:02:05,120 --> 01:02:09,560 Speaker 13: deal in data, credit card information, social security numbers that 1207 01:02:09,600 --> 01:02:12,360 Speaker 13: are for sale, bank account credentials to somebody, and including 1208 01:02:12,360 --> 01:02:15,040 Speaker 13: your bank balance so that somebody knows whether or not 1209 01:02:15,120 --> 01:02:19,120 Speaker 13: you're worth trying is deal from. And also things like drugs, 1210 01:02:19,240 --> 01:02:24,880 Speaker 13: guns and humans, human trafficking, Every bad, possible criminal thing 1211 01:02:24,880 --> 01:02:27,360 Speaker 13: that you could think of to buy and sell is 1212 01:02:27,400 --> 01:02:29,040 Speaker 13: available on the dark web. 1213 01:02:29,120 --> 01:02:33,160 Speaker 1: Unfortunately, Wow, it sounds like we're up against a lot 1214 01:02:33,200 --> 01:02:36,480 Speaker 1: of stuff here, Lisa, But I like the couple of 1215 01:02:36,760 --> 01:02:40,080 Speaker 1: tenants that you mentioned about you know, keeping our stuff private. 1216 01:02:41,480 --> 01:02:43,840 Speaker 1: At the end of the day, I mean, this is 1217 01:02:43,840 --> 01:02:47,000 Speaker 1: stuff that we need to stay up on, right, and 1218 01:02:47,040 --> 01:02:50,480 Speaker 1: we need to stay aware of this stuff because I know, 1219 01:02:50,560 --> 01:02:52,400 Speaker 1: I just I keep hearing in my mind over and 1220 01:02:52,400 --> 01:02:54,120 Speaker 1: over people say, come on, they're not what do they 1221 01:02:54,160 --> 01:02:56,280 Speaker 1: need to do with me? But when you build this 1222 01:02:57,680 --> 01:03:01,360 Speaker 1: profile of someone, there's a lot you can do with that, 1223 01:03:01,520 --> 01:03:04,680 Speaker 1: and the time and energy it takes to dig out 1224 01:03:04,680 --> 01:03:07,520 Speaker 1: of that if something happens to you is really just 1225 01:03:07,880 --> 01:03:08,520 Speaker 1: not worth it. 1226 01:03:09,240 --> 01:03:10,919 Speaker 12: We need to think about our loved ones too. 1227 01:03:11,040 --> 01:03:15,360 Speaker 13: So older folks, aging Americans, they don't get defrauded as often, 1228 01:03:15,400 --> 01:03:17,760 Speaker 13: but when they do, the dollar amounts are high. 1229 01:03:18,320 --> 01:03:19,640 Speaker 12: The bad guys are going to go where. 1230 01:03:19,440 --> 01:03:21,040 Speaker 13: The money is, Right, why do I steal the bank 1231 01:03:21,040 --> 01:03:23,440 Speaker 13: because that's around the bank is, that's where the money is. 1232 01:03:23,880 --> 01:03:26,440 Speaker 12: And our aging loved. 1233 01:03:26,120 --> 01:03:29,120 Speaker 13: Ones have accumulated their life savings and so when they 1234 01:03:29,120 --> 01:03:31,600 Speaker 13: get defrauded, and it happens way too often, it's. 1235 01:03:31,440 --> 01:03:32,600 Speaker 12: For large dollar amounts. 1236 01:03:32,600 --> 01:03:34,400 Speaker 13: So I spend a lot of time with trying to 1237 01:03:34,440 --> 01:03:36,160 Speaker 13: keep my mom safe online for example. 1238 01:03:36,600 --> 01:03:38,040 Speaker 12: And then younger people. 1239 01:03:38,280 --> 01:03:42,240 Speaker 13: Gen X, gen Y, they click a lot, they move 1240 01:03:42,480 --> 01:03:45,640 Speaker 13: really fast through the technology and so they're actually more 1241 01:03:45,800 --> 01:03:49,360 Speaker 13: likely to click on something malicious, but when they suffer 1242 01:03:49,360 --> 01:03:51,840 Speaker 13: a loss of their data or money. 1243 01:03:51,680 --> 01:03:53,480 Speaker 12: Those losses are much smaller. 1244 01:03:53,760 --> 01:03:56,640 Speaker 13: But they're moving pretty fast and sometimes not quite paying 1245 01:03:57,200 --> 01:03:57,800 Speaker 13: enough attention. 1246 01:03:58,880 --> 01:04:03,640 Speaker 1: Lisa Plagamaire, executive director at the National Cybersecurity Alliance, the 1247 01:04:03,640 --> 01:04:09,520 Speaker 1: website staysafeonline dot org. Uh, really really good information. Thank 1248 01:04:09,520 --> 01:04:10,840 Speaker 1: you so much for joining me today. 1249 01:04:11,600 --> 01:04:12,160 Speaker 12: My pleasure. 1250 01:04:13,000 --> 01:04:16,560 Speaker 1: All right, that just this stuff. And I'm telling you 1251 01:04:16,600 --> 01:04:19,720 Speaker 1: since since I'm here and I get all the emails, 1252 01:04:19,880 --> 01:04:22,520 Speaker 1: I know for a fact that this stuff happens on 1253 01:04:22,560 --> 01:04:25,960 Speaker 1: a daily basis. People are getting hacked, they're getting scammed, 1254 01:04:26,040 --> 01:04:31,040 Speaker 1: they're falling for tricks. Please tell your loved ones, please 1255 01:04:31,080 --> 01:04:34,240 Speaker 1: get educated on this stuff. It really will make a difference. 1256 01:04:34,640 --> 01:04:37,320 Speaker 1: Eighty eight rich one O one eight eight eight seven 1257 01:04:37,440 --> 01:04:43,320 Speaker 1: four to two four one zero one. Welcome back to 1258 01:04:43,520 --> 01:04:47,560 Speaker 1: rich on Tech. Rich Demiro here talking technology at triple 1259 01:04:47,600 --> 01:04:50,720 Speaker 1: eight rich one O one eight eight eight seven four 1260 01:04:50,800 --> 01:04:56,200 Speaker 1: to two four one zero one. On the website rich 1261 01:04:56,280 --> 01:04:59,320 Speaker 1: on Tech dot tv links to everything I mentioned there, 1262 01:05:00,040 --> 01:05:01,920 Speaker 1: and you can follow me on social media. I am 1263 01:05:02,000 --> 01:05:07,800 Speaker 1: at rich on Tech on Instagram, on x on Facebook. 1264 01:05:07,920 --> 01:05:10,120 Speaker 1: You see the trend here it's pretty much rich on 1265 01:05:10,160 --> 01:05:18,000 Speaker 1: Tech everywhere. Trending this weekend on Instagram is the free 1266 01:05:18,040 --> 01:05:21,200 Speaker 1: TV I told you about a couple of weeks ago. Telly. 1267 01:05:21,720 --> 01:05:25,920 Speaker 1: They're giving away free TVs with advertising. So if you 1268 01:05:25,960 --> 01:05:28,080 Speaker 1: want to check out that, go to my Instagram at 1269 01:05:28,200 --> 01:05:31,240 Speaker 1: rich on Tech. They're in thousands of homes right now. 1270 01:05:31,240 --> 01:05:33,280 Speaker 1: They hope to be in millions of homes. I know 1271 01:05:33,400 --> 01:05:36,760 Speaker 1: a lot of you are on the list, but they 1272 01:05:36,800 --> 01:05:39,439 Speaker 1: are working through it. It is not a guaranteed thing. 1273 01:05:39,480 --> 01:05:42,640 Speaker 1: You have to be accepted. You basically apply for the 1274 01:05:42,680 --> 01:05:45,920 Speaker 1: free TV. They accept you at some point and then 1275 01:05:45,960 --> 01:05:49,440 Speaker 1: they'll send you the TV. But you know, check the terms, conditions, 1276 01:05:49,480 --> 01:05:54,120 Speaker 1: all that good stuff. Let's see Robert writes in let's 1277 01:05:54,160 --> 01:05:56,360 Speaker 1: see help. I used to have access to a router 1278 01:05:56,520 --> 01:05:59,600 Speaker 1: slash modem to plug hardwired devices into, but now our 1279 01:05:59,600 --> 01:06:04,320 Speaker 1: household has switched to wireless internet. I cannot plug my voipe, 1280 01:06:04,360 --> 01:06:08,360 Speaker 1: magic jack device plus other Ethernet devices in order to 1281 01:06:08,400 --> 01:06:10,720 Speaker 1: access internet. Is there a hub I can plug these 1282 01:06:11,200 --> 01:06:14,680 Speaker 1: into and then wirelessly connect to t mobiles wireless Internet. 1283 01:06:15,080 --> 01:06:19,280 Speaker 1: Thanks for your show and your help, Robert, So Robert, Yes, 1284 01:06:19,480 --> 01:06:23,320 Speaker 1: very easy. You need what's called a network switch. So 1285 01:06:24,280 --> 01:06:27,600 Speaker 1: if you look on the back of that T Mobile device, 1286 01:06:27,880 --> 01:06:30,640 Speaker 1: they call it a gateway. So the way this wireless 1287 01:06:30,640 --> 01:06:32,880 Speaker 1: home Internet works, it's the same thing that you have 1288 01:06:33,440 --> 01:06:36,560 Speaker 1: from your cable company or the phone company, except the 1289 01:06:36,800 --> 01:06:40,600 Speaker 1: signal is delivered via a cellular signal. So you get 1290 01:06:40,600 --> 01:06:43,040 Speaker 1: this little device it's called a gateway. You put it 1291 01:06:43,040 --> 01:06:47,440 Speaker 1: by your window that pulls in a strong cellular signal 1292 01:06:47,480 --> 01:06:50,960 Speaker 1: from outside. It takes that cellular signal and it converts 1293 01:06:50,960 --> 01:06:54,280 Speaker 1: it into a Wi Fi signal that then beams throughout 1294 01:06:54,280 --> 01:06:56,880 Speaker 1: your house. So instead of that coax cable or a 1295 01:06:56,960 --> 01:07:00,800 Speaker 1: DSL cable or any other sort of five cable coming 1296 01:07:00,800 --> 01:07:04,200 Speaker 1: into your home like a physical cable, the Internet is 1297 01:07:04,200 --> 01:07:07,680 Speaker 1: delivered through a cellular signal. And because we have five 1298 01:07:07,800 --> 01:07:11,800 Speaker 1: G ultra wideband and these really robust five G networks, 1299 01:07:12,240 --> 01:07:15,000 Speaker 1: these cellular companies like AT and T, T Mobile and 1300 01:07:15,120 --> 01:07:19,560 Speaker 1: Verizon are really pushing this idea of your Internet coming 1301 01:07:19,600 --> 01:07:23,360 Speaker 1: in through cellular and so yes, you have that little 1302 01:07:23,360 --> 01:07:25,760 Speaker 1: gateway box. It's kind of a router that used to 1303 01:07:25,760 --> 01:07:28,760 Speaker 1: have from your cable company. But on the back there 1304 01:07:28,800 --> 01:07:31,280 Speaker 1: should be a couple of ports that you can plug 1305 01:07:31,480 --> 01:07:34,560 Speaker 1: a switch into, so you can get something like a 1306 01:07:34,600 --> 01:07:37,160 Speaker 1: net gear switch. I'm looking at best Buy's website thirty 1307 01:07:37,200 --> 01:07:40,200 Speaker 1: five bucks for a five port switch. You plug that 1308 01:07:40,240 --> 01:07:43,640 Speaker 1: into the back of the gateway and then this will 1309 01:07:43,640 --> 01:07:48,040 Speaker 1: give you five Ethernet jacks to plug your stuff into, 1310 01:07:48,360 --> 01:07:50,800 Speaker 1: so you can plug your magic jack into there. You 1311 01:07:50,840 --> 01:07:52,880 Speaker 1: can plug whatever else you need to plug in that's 1312 01:07:52,920 --> 01:07:56,000 Speaker 1: wired your other Ethernet devices. So yes, you can do it. 1313 01:07:56,000 --> 01:07:58,440 Speaker 1: And I'm looking at the T mobile website. It says 1314 01:07:58,720 --> 01:08:02,640 Speaker 1: third party equipment patibility network switches that connect to the 1315 01:08:02,640 --> 01:08:07,480 Speaker 1: gateways Ethernet port are compatible with T Mobile gateways. So 1316 01:08:07,520 --> 01:08:09,680 Speaker 1: grab a network switch, Robert, and you will be all 1317 01:08:09,720 --> 01:08:13,640 Speaker 1: set up. Sarah in Ventura, California, Sarah, you're on with 1318 01:08:13,760 --> 01:08:15,600 Speaker 1: rich Bye. 1319 01:08:16,880 --> 01:08:22,200 Speaker 14: I was trying to log into a zoom meeting for 1320 01:08:22,240 --> 01:08:28,800 Speaker 14: the first time. I downloaded the app and then I 1321 01:08:28,840 --> 01:08:35,800 Speaker 14: tried typing the the event what linked letter thing into it, 1322 01:08:35,960 --> 01:08:42,360 Speaker 14: and then it only accepted the letters like hdtts, and 1323 01:08:42,400 --> 01:08:45,680 Speaker 14: then it went't accept the coal and blash slash, just 1324 01:08:45,760 --> 01:08:49,000 Speaker 14: the letters, So then I tried to copy and paste 1325 01:08:49,000 --> 01:08:53,120 Speaker 14: it into it, and then only the punctuation showed up. 1326 01:08:54,680 --> 01:08:57,720 Speaker 14: I just gave up. Do you have any ideas what 1327 01:08:58,080 --> 01:08:58,439 Speaker 14: caused that. 1328 01:08:59,160 --> 01:09:02,880 Speaker 1: So when you're joining a Zoom meeting, there's basically a 1329 01:09:02,920 --> 01:09:07,439 Speaker 1: meeting ID. So if you get that meeting ID from someone, 1330 01:09:08,240 --> 01:09:11,439 Speaker 1: So everyone that uses Zoom has a personal meeting ID. 1331 01:09:11,960 --> 01:09:14,400 Speaker 1: That's a number that does not change. So if you 1332 01:09:14,479 --> 01:09:17,760 Speaker 1: want to connect with that person over and over, you 1333 01:09:17,760 --> 01:09:21,360 Speaker 1: can just ask them for their personal meeting ID. It 1334 01:09:21,479 --> 01:09:23,760 Speaker 1: is one, two, three, four, five, six, seven, eight, nine 1335 01:09:23,960 --> 01:09:27,559 Speaker 1: ten letters, almost like a phone number. So if you 1336 01:09:27,720 --> 01:09:29,840 Speaker 1: get that from someone, like if they send you an 1337 01:09:29,880 --> 01:09:34,000 Speaker 1: invitation to a Zoom meeting, that ID is in there. 1338 01:09:34,560 --> 01:09:38,320 Speaker 1: So if you look at the link that you're getting, uh, 1339 01:09:38,640 --> 01:09:41,840 Speaker 1: the it says you know zoom dot us slash j 1340 01:09:42,640 --> 01:09:44,960 Speaker 1: and then there's a there's a number after that that 1341 01:09:45,160 --> 01:09:48,519 Speaker 1: is the meeting ID. And usually it depends how they 1342 01:09:48,520 --> 01:09:50,800 Speaker 1: copy and paste that link to you. But no matter what, 1343 01:09:50,880 --> 01:09:53,519 Speaker 1: if you look at a link that someone sends you 1344 01:09:53,560 --> 01:09:56,760 Speaker 1: for a Zoom meeting, if you see ten characters in there, 1345 01:09:56,920 --> 01:09:59,640 Speaker 1: that is the meeting ID. You can open up the 1346 01:09:59,720 --> 01:10:03,960 Speaker 1: Zoom app, you can type tap the join icon, and 1347 01:10:04,000 --> 01:10:07,639 Speaker 1: you can type that meeting ID into there. Now, some 1348 01:10:07,720 --> 01:10:12,479 Speaker 1: meetings are most meetings have some sort of password on them, 1349 01:10:12,840 --> 01:10:14,600 Speaker 1: and so there will also be a password that you 1350 01:10:14,640 --> 01:10:17,120 Speaker 1: will probably have to type in as well, and that 1351 01:10:17,200 --> 01:10:22,240 Speaker 1: passcode is also inside the meeting ID. If you're using 1352 01:10:22,360 --> 01:10:26,479 Speaker 1: a link, typically the link does not have the password in. 1353 01:10:26,600 --> 01:10:29,760 Speaker 1: The password is a code, so it will not be 1354 01:10:29,840 --> 01:10:32,360 Speaker 1: the same passcode that you can type in. So if 1355 01:10:32,360 --> 01:10:35,000 Speaker 1: someone's giving you a link to a Zoom meeting, you 1356 01:10:35,040 --> 01:10:37,479 Speaker 1: should just be able to paste that link into a 1357 01:10:37,520 --> 01:10:40,000 Speaker 1: browser and it will open up in the Zoom app. 1358 01:10:40,439 --> 01:10:42,160 Speaker 1: If you don't want to open up the Zoom app, 1359 01:10:42,200 --> 01:10:45,559 Speaker 1: there's usually an option that says, just open up in 1360 01:10:45,640 --> 01:10:47,880 Speaker 1: my browser, But they kind of trick you because they 1361 01:10:48,160 --> 01:10:49,559 Speaker 1: don't want you to do that. They want you to 1362 01:10:49,600 --> 01:10:51,519 Speaker 1: open up in the app, so they kind of make 1363 01:10:51,560 --> 01:10:53,880 Speaker 1: you wait a little bit. But if you type in 1364 01:10:53,920 --> 01:10:57,200 Speaker 1: that link, and you know on Chrome it might say 1365 01:10:57,240 --> 01:11:00,200 Speaker 1: open Zoom, you can say cancel and then and it 1366 01:11:00,240 --> 01:11:05,599 Speaker 1: says launch meeting in the browser and you can launch 1367 01:11:05,640 --> 01:11:07,879 Speaker 1: that inside your browser if you don't want to download 1368 01:11:07,880 --> 01:11:11,679 Speaker 1: any other software. But again, every single Zoom meeting has 1369 01:11:11,800 --> 01:11:15,840 Speaker 1: a unique ID or some sort of ID and password 1370 01:11:15,880 --> 01:11:18,479 Speaker 1: to join that. Your browser should be able to just 1371 01:11:18,560 --> 01:11:21,360 Speaker 1: pass that information into the app and make that happen 1372 01:11:21,360 --> 01:11:25,800 Speaker 1: pretty easily. So if you don't have that information. Talk 1373 01:11:25,840 --> 01:11:27,760 Speaker 1: to the person that's sending the link. They should be 1374 01:11:27,800 --> 01:11:30,800 Speaker 1: able to do that for you. Thanks for the call. 1375 01:11:31,040 --> 01:11:36,600 Speaker 1: In Ventura. Amazon launching a new AI shopping assistant called rufus. 1376 01:11:37,240 --> 01:11:40,639 Speaker 1: This is on the mobile app. This is generative AI 1377 01:11:40,920 --> 01:11:44,559 Speaker 1: trained on Amazon's product catalog and other data. You can 1378 01:11:44,880 --> 01:11:47,800 Speaker 1: ask it customer service questions. It can make recommendations, it 1379 01:11:47,880 --> 01:11:51,200 Speaker 1: can help refine your search. You can type or speak questions. 1380 01:11:51,200 --> 01:11:55,639 Speaker 1: It's basically a chat GPT, but just for Amazon. It's 1381 01:11:55,640 --> 01:11:57,559 Speaker 1: called rufus. You're going to see it in the next 1382 01:11:57,600 --> 01:12:00,559 Speaker 1: couple of weeks and it's going to give you all 1383 01:12:00,640 --> 01:12:05,160 Speaker 1: kinds of recommendations. More ways to spend your money my advice, 1384 01:12:05,600 --> 01:12:09,360 Speaker 1: use third party review websites. I mean, Amazon's great, but 1385 01:12:09,479 --> 01:12:12,400 Speaker 1: get your buying advice from outside of Amazon. Go to 1386 01:12:12,479 --> 01:12:15,200 Speaker 1: Amazon to actually buy the stuff. Triple eight Rich one 1387 01:12:15,200 --> 01:12:17,280 Speaker 1: O one eighty to eight seven four to two, four 1388 01:12:17,280 --> 01:12:20,040 Speaker 1: to one zero one. Welcome to another hour of Rich 1389 01:12:20,120 --> 01:12:22,920 Speaker 1: on Tech. Rich DeMuro here hanging out with you talking 1390 01:12:23,000 --> 01:12:27,080 Speaker 1: technology at Triple eight Rich one oh one eight eight 1391 01:12:27,200 --> 01:12:31,639 Speaker 1: eight seven four to two four one zero one. Website 1392 01:12:31,720 --> 01:12:36,320 Speaker 1: for the show Richontech dot TV. If you want links 1393 01:12:36,320 --> 01:12:39,479 Speaker 1: to anything I mentioned. Big red banner at the top 1394 01:12:39,520 --> 01:12:43,360 Speaker 1: of the website. It says mentioned or heard it mentioned 1395 01:12:43,400 --> 01:12:46,879 Speaker 1: on the radio links here. There's also a big YouTube 1396 01:12:46,960 --> 01:12:49,800 Speaker 1: video you can watch my latest stories that I file 1397 01:12:49,920 --> 01:12:52,639 Speaker 1: for KTLA TV in Los Angeles. So if you want 1398 01:12:52,640 --> 01:12:54,599 Speaker 1: to see the TV segments that I do, they are 1399 01:12:54,640 --> 01:12:58,400 Speaker 1: all there as well. Let's see what else and emails 1400 01:12:58,439 --> 01:13:00,640 Speaker 1: also an option just hit contact at the top of 1401 01:13:00,680 --> 01:13:02,960 Speaker 1: the page if you want to send your email. That 1402 01:13:03,120 --> 01:13:08,519 Speaker 1: is exactly what Michelle did. This is a random, non 1403 01:13:08,600 --> 01:13:13,559 Speaker 1: tech question. It's about Bobo, great nickname. A big thank 1404 01:13:13,600 --> 01:13:15,400 Speaker 1: you to him for whatever he does for your show. 1405 01:13:15,520 --> 01:13:18,040 Speaker 1: Speaking of that, what does he do for your show? Well, 1406 01:13:18,120 --> 01:13:22,960 Speaker 1: Bobo is the board operator here and he basically gets 1407 01:13:23,000 --> 01:13:25,200 Speaker 1: the show on the air. He runs the music, he 1408 01:13:25,280 --> 01:13:28,439 Speaker 1: runs the calls. She does it all. If you're hearing 1409 01:13:28,479 --> 01:13:32,120 Speaker 1: my voice, it's because of him. You say his name often, 1410 01:13:32,160 --> 01:13:33,559 Speaker 1: but we don't know what he does for your rock 1411 01:13:33,560 --> 01:13:36,600 Speaker 1: and radio show. Well, now you know, so can he 1412 01:13:36,640 --> 01:13:37,439 Speaker 1: say hi to us? 1413 01:13:38,080 --> 01:13:38,559 Speaker 4: I don't know. 1414 01:13:39,240 --> 01:13:41,799 Speaker 1: Does your mic work? We have a mic for Bobo, 1415 01:13:41,920 --> 01:13:46,400 Speaker 1: but he's very shy. He doesn't necessarily like to No, 1416 01:13:46,479 --> 01:13:49,160 Speaker 1: I'm just kidding, Bobo actually does his own radio stuff too, 1417 01:13:49,240 --> 01:13:52,920 Speaker 1: So anyway, he'll set up the mic and say Hi, 1418 01:13:53,000 --> 01:13:55,120 Speaker 1: But great question. You hear me talk about him often. 1419 01:13:55,160 --> 01:14:00,200 Speaker 1: But yes, Bobo is the glue for this show. Phoneer 1420 01:14:00,200 --> 01:14:02,960 Speaker 1: triple eight Rich one on one eight eight eight seven 1421 01:14:03,040 --> 01:14:06,439 Speaker 1: four to two four one zero one. Let's go to 1422 01:14:06,680 --> 01:14:10,479 Speaker 1: uh Walt in Oxnard, California. Walt, you're on with Rich. 1423 01:14:11,920 --> 01:14:15,600 Speaker 15: Hey, Hi, Rich, I have a question. I have a 1424 01:14:15,680 --> 01:14:17,360 Speaker 15: question about Peacock TV. 1425 01:14:17,920 --> 01:14:19,160 Speaker 1: Okay, what's your question? 1426 01:14:20,479 --> 01:14:22,280 Speaker 15: How do you talk to an actual person? 1427 01:14:22,840 --> 01:14:25,320 Speaker 1: Oh, that's a great question. You know the answer to that? 1428 01:14:25,479 --> 01:14:32,000 Speaker 1: You can't that way. I don't think so. I don't 1429 01:14:32,000 --> 01:14:34,240 Speaker 1: think there's a person that you can talk to at Peacock. 1430 01:14:34,320 --> 01:14:38,440 Speaker 1: I don't think so. What are you trying to do? 1431 01:14:38,560 --> 01:14:41,479 Speaker 15: Just get re signed back up? Because I had to 1432 01:14:41,560 --> 01:14:46,320 Speaker 15: change my credit card account and I had an automatic payment, 1433 01:14:47,040 --> 01:14:50,320 Speaker 15: and of course I have to give them my new 1434 01:14:50,360 --> 01:14:55,360 Speaker 15: credit card number, and I can't get through to anybody. 1435 01:14:54,920 --> 01:14:55,439 Speaker 2: To do that. 1436 01:14:55,920 --> 01:14:59,080 Speaker 1: Well, I'm looking at their website. Peacock TV. This is 1437 01:14:59,120 --> 01:15:04,240 Speaker 1: the streaming serve that's owned by Comcast, NBC Universal, whatever 1438 01:15:04,280 --> 01:15:09,360 Speaker 1: that all is. But let's see contact us for customer service. 1439 01:15:10,120 --> 01:15:13,360 Speaker 1: We are here to help. You can use our help 1440 01:15:13,400 --> 01:15:16,960 Speaker 1: center to search through many articles to answer your questions. Additionally, 1441 01:15:17,400 --> 01:15:20,960 Speaker 1: our Peacock Helper bop can be accessed through the icon 1442 01:15:21,040 --> 01:15:23,720 Speaker 1: in the bottom right, so that's something you can do. 1443 01:15:24,280 --> 01:15:26,559 Speaker 1: You can also sign in and use our get in 1444 01:15:26,680 --> 01:15:29,280 Speaker 1: Touch page to send us an email message or chat 1445 01:15:29,280 --> 01:15:34,160 Speaker 1: with a live agent from nine am until one am Eastern. 1446 01:15:34,960 --> 01:15:38,040 Speaker 1: So my recommendation is that if you can sign into 1447 01:15:38,080 --> 01:15:41,040 Speaker 1: your account sign in, you should be able to change 1448 01:15:41,120 --> 01:15:45,000 Speaker 1: the email or the credit card through there directly. If not, 1449 01:15:45,240 --> 01:15:47,479 Speaker 1: you can chat with someone. But here's the big warning 1450 01:15:47,520 --> 01:15:50,840 Speaker 1: I have walt because this happens a lot people like 1451 01:15:50,920 --> 01:15:54,000 Speaker 1: yourself and many others. They will Google for a phone number, 1452 01:15:54,000 --> 01:15:57,280 Speaker 1: so they'll say like Peacock phone number and on Google. 1453 01:15:57,400 --> 01:16:02,080 Speaker 1: And what happens is scam artists will actually buy advertising 1454 01:16:02,280 --> 01:16:04,719 Speaker 1: or even set up a website with a phone number 1455 01:16:04,720 --> 01:16:07,240 Speaker 1: that you could purportedly call to get in touch with 1456 01:16:07,320 --> 01:16:10,960 Speaker 1: Peacock or whatever customer service you know you're looking for, 1457 01:16:11,320 --> 01:16:13,200 Speaker 1: and that will be a direct line to a scam 1458 01:16:13,280 --> 01:16:14,920 Speaker 1: artist that is that is going to take you for 1459 01:16:14,960 --> 01:16:15,200 Speaker 1: all you. 1460 01:16:15,240 --> 01:16:18,000 Speaker 15: Got, yeah, and they want you to pay a dollar 1461 01:16:18,080 --> 01:16:18,360 Speaker 15: for it. 1462 01:16:18,520 --> 01:16:20,920 Speaker 1: Yeah, So be careful with that That's the main thing 1463 01:16:21,000 --> 01:16:23,840 Speaker 1: that I've seen happen over and over with people. You know, 1464 01:16:23,880 --> 01:16:26,400 Speaker 1: they need help with their cable or their TV or 1465 01:16:26,439 --> 01:16:29,840 Speaker 1: one of these services that notoriously do not have live 1466 01:16:29,880 --> 01:16:33,880 Speaker 1: customer service agents over phone, and they will immediately ask 1467 01:16:33,880 --> 01:16:36,000 Speaker 1: for your credit card like you said, Oh, we just 1468 01:16:36,040 --> 01:16:38,400 Speaker 1: need a dollar to get this started. What they're really 1469 01:16:38,400 --> 01:16:40,040 Speaker 1: trying to do is get your numbers so that they 1470 01:16:40,040 --> 01:16:42,600 Speaker 1: can really scam you. But I would you do you 1471 01:16:42,600 --> 01:16:45,040 Speaker 1: know your log in for your website for this Peacock 1472 01:16:45,080 --> 01:16:47,360 Speaker 1: stuff or no, it's. 1473 01:16:47,200 --> 01:16:49,680 Speaker 15: Just the only way I've ever done it in the 1474 01:16:49,720 --> 01:16:51,120 Speaker 15: past is my email address. 1475 01:16:51,160 --> 01:16:53,320 Speaker 1: Okay, so yeah, so go in there sign in. If 1476 01:16:53,360 --> 01:16:56,040 Speaker 1: you forget your password, just do a forgot password. But 1477 01:16:56,080 --> 01:16:59,040 Speaker 1: you should be able to just go in and update 1478 01:16:59,160 --> 01:17:05,160 Speaker 1: your your information yourself. If you can't Google, well, make 1479 01:17:05,160 --> 01:17:09,000 Speaker 1: sure you're on the peacocktv dot com website, but look 1480 01:17:09,040 --> 01:17:10,799 Speaker 1: for help. There should be a link at the bottom 1481 01:17:10,840 --> 01:17:13,360 Speaker 1: of the website that says help. If you click that, 1482 01:17:13,600 --> 01:17:17,559 Speaker 1: you can find the customer service bot or I would 1483 01:17:17,640 --> 01:17:20,960 Speaker 1: sign into your account and chat with them. But you 1484 01:17:21,000 --> 01:17:22,800 Speaker 1: should be able to go in there and update your 1485 01:17:22,840 --> 01:17:26,479 Speaker 1: credit card number yourself. I signed up for Peacock when 1486 01:17:26,520 --> 01:17:29,760 Speaker 1: they did the the streaming game. I forget which one 1487 01:17:29,840 --> 01:17:31,800 Speaker 1: it was, but I paid like a couple bucks for 1488 01:17:31,840 --> 01:17:33,880 Speaker 1: the year. I think it was twenty dollars. No, no, sorry, 1489 01:17:33,880 --> 01:17:36,160 Speaker 1: it was not for the game. It was during Black 1490 01:17:36,200 --> 01:17:38,800 Speaker 1: Friday and I got the Cyber Monday deal. It was 1491 01:17:38,840 --> 01:17:40,960 Speaker 1: like twenty or something dollars for the whole year. It 1492 01:17:41,000 --> 01:17:44,679 Speaker 1: was incredible. Thanks for the call, Well appreciate it. Bobo 1493 01:17:44,760 --> 01:17:46,960 Speaker 1: has his headphones on, So is this the one and 1494 01:17:47,000 --> 01:17:51,400 Speaker 1: only Boboah see, we can't hear you. We got this 1495 01:17:51,439 --> 01:17:54,360 Speaker 1: is the problem with Bobo has a mic, but it 1496 01:17:54,640 --> 01:17:57,960 Speaker 1: like doesn't No, I can't. No a little bit, I can. 1497 01:17:58,200 --> 01:18:01,920 Speaker 1: It's just very faint. Yeah, it's very faint. But Bobo 1498 01:18:02,240 --> 01:18:04,880 Speaker 1: is uh, he's got a great voice. You just can't 1499 01:18:04,880 --> 01:18:08,000 Speaker 1: hear it right now. So uh, let's go to in 1500 01:18:08,080 --> 01:18:11,040 Speaker 1: the meantime, Frank in Denver, Colorado. Frank, you're on with Rich? 1501 01:18:11,760 --> 01:18:13,599 Speaker 9: Okay, Hi, Rich, do you hear me? Okay? 1502 01:18:13,760 --> 01:18:14,800 Speaker 1: I can hear you? Sure. 1503 01:18:15,360 --> 01:18:15,599 Speaker 2: Yeah. 1504 01:18:15,640 --> 01:18:18,000 Speaker 10: We just had six inches of snow this morning, and 1505 01:18:18,040 --> 01:18:20,559 Speaker 10: I think that kind of affects the internet, and. 1506 01:18:20,600 --> 01:18:24,160 Speaker 1: I think it can. I think we're we're in Los Angeles, 1507 01:18:24,200 --> 01:18:26,280 Speaker 1: We're getting about six inches of rain in the next 1508 01:18:26,280 --> 01:18:29,240 Speaker 1: couple of days. So no matter where you live, you 1509 01:18:29,280 --> 01:18:30,840 Speaker 1: know you're getting something. What's up? 1510 01:18:31,040 --> 01:18:34,599 Speaker 10: I should stay it up. Oh, my granddaughter called last night. 1511 01:18:34,800 --> 01:18:38,400 Speaker 10: Did that my wife's cell phones an iPhone? 1512 01:18:38,560 --> 01:18:41,040 Speaker 9: Can I think it is? She said, she thinks it's 1513 01:18:41,080 --> 01:18:43,000 Speaker 9: been had, And then well, how do you know whether 1514 01:18:43,040 --> 01:18:50,360 Speaker 9: they he dancers, you know her h whatever for for 1515 01:18:50,520 --> 01:18:53,320 Speaker 9: Facebook and other people. And then she set my wife's 1516 01:18:53,360 --> 01:18:57,240 Speaker 9: pictures changed because it's an over picture. So how do 1517 01:18:57,320 --> 01:19:00,320 Speaker 9: I circle in general? And they have to do in 1518 01:19:00,400 --> 01:19:03,360 Speaker 9: order to get around me? Is going to hack it? 1519 01:19:04,600 --> 01:19:07,760 Speaker 1: So the picture on your daughter's phone changed when your 1520 01:19:07,760 --> 01:19:08,439 Speaker 1: wife called? 1521 01:19:10,040 --> 01:19:13,280 Speaker 9: No what she called my wife? She said, the picture 1522 01:19:13,400 --> 01:19:14,720 Speaker 9: from Facebook change? 1523 01:19:14,880 --> 01:19:20,280 Speaker 1: Okay, well, I mean look there and these are two iPhones, right, yeah, 1524 01:19:20,280 --> 01:19:23,439 Speaker 1: Well I don't. I don't think that the iPhone is 1525 01:19:23,479 --> 01:19:25,920 Speaker 1: hacked because it is really tough to hack an iPhone 1526 01:19:26,479 --> 01:19:29,559 Speaker 1: unless you know. Yeah, I don't. I don't think that 1527 01:19:29,640 --> 01:19:33,880 Speaker 1: her iPhone is hacked. So iPhone has a feature that 1528 01:19:34,080 --> 01:19:37,840 Speaker 1: is new in iOS seventeen. Gosh, I can't remember what 1529 01:19:37,920 --> 01:19:43,080 Speaker 1: it's called, Oh, gosh, contact posters, and so this is 1530 01:19:43,200 --> 01:19:47,360 Speaker 1: a new feature that basically lets you set up what 1531 01:19:47,439 --> 01:19:51,720 Speaker 1: you look like to someone else's phone when you call them. Now, 1532 01:19:51,760 --> 01:19:54,280 Speaker 1: your your wife may or may not have set that up. 1533 01:19:54,600 --> 01:19:56,920 Speaker 1: But there are a variety of places that the iPhone 1534 01:19:57,000 --> 01:20:00,040 Speaker 1: will pull a contact picture from. That could be a 1535 01:20:00,080 --> 01:20:03,240 Speaker 1: Google account, it could be another online account that you're 1536 01:20:03,280 --> 01:20:06,080 Speaker 1: linked up with your contact. It could be your iCloud account, 1537 01:20:06,360 --> 01:20:09,920 Speaker 1: It could be your iPhone when you update your profile picture. 1538 01:20:10,200 --> 01:20:14,519 Speaker 1: But I think what's happening is is the contact poster 1539 01:20:14,720 --> 01:20:18,280 Speaker 1: in iOS seventeen was set up somehow, like your wife 1540 01:20:18,280 --> 01:20:21,120 Speaker 1: maybe said share photos. Sometimes when you text someone it 1541 01:20:21,120 --> 01:20:25,240 Speaker 1: says share share information, and so I think that's what happened. 1542 01:20:25,760 --> 01:20:28,280 Speaker 1: But I don't think that the phone is hacked. I 1543 01:20:28,280 --> 01:20:32,080 Speaker 1: don't think that your wife was hacked unless it is, 1544 01:20:32,200 --> 01:20:35,120 Speaker 1: you know, if it's Facebook. The way that that happens 1545 01:20:35,160 --> 01:20:37,760 Speaker 1: is once you're hacked on Facebook, they immediately reach out 1546 01:20:37,800 --> 01:20:40,320 Speaker 1: to all of your contacts on like Facebook Messenger and 1547 01:20:40,360 --> 01:20:43,200 Speaker 1: they try to like say something to them. So if 1548 01:20:43,200 --> 01:20:45,280 Speaker 1: that's happening, then yes, you might have been hacked. But 1549 01:20:45,520 --> 01:20:49,360 Speaker 1: the way to safeguard from all of this stuff is 1550 01:20:49,640 --> 01:20:52,559 Speaker 1: two ways. Number One, strong password. Make sure that that 1551 01:20:52,640 --> 01:20:55,080 Speaker 1: is strong and unique on every account that you have 1552 01:20:55,600 --> 01:20:59,280 Speaker 1: number two, make sure that you have two factor authentication 1553 01:20:59,800 --> 01:21:03,719 Speaker 1: ton on for all of your important accounts. So those 1554 01:21:03,760 --> 01:21:06,920 Speaker 1: two things in combination should really protect you from ninety 1555 01:21:06,960 --> 01:21:09,120 Speaker 1: nine percent of the hacks out there. There will always 1556 01:21:09,160 --> 01:21:12,120 Speaker 1: be something else, but that's it. And if you want 1557 01:21:12,120 --> 01:21:14,599 Speaker 1: to update your contact poster, you can go into your 1558 01:21:14,640 --> 01:21:19,400 Speaker 1: contacts and you can look at your own contact and 1559 01:21:19,439 --> 01:21:21,800 Speaker 1: that's up at the top it says my card. You 1560 01:21:21,800 --> 01:21:24,200 Speaker 1: can go in there and you can edit your contact 1561 01:21:24,200 --> 01:21:26,960 Speaker 1: photo and poster. And that's what you look like to 1562 01:21:27,040 --> 01:21:29,439 Speaker 1: other people when you call their iPhone. It only works 1563 01:21:29,439 --> 01:21:31,960 Speaker 1: from iPhone to iPhone like a lot of the Apple 1564 01:21:32,000 --> 01:21:35,360 Speaker 1: features do. Thanks so much for the call, Frank, stay 1565 01:21:35,960 --> 01:21:40,720 Speaker 1: stay snow free. I guess out there in Denver. I 1566 01:21:40,720 --> 01:21:42,800 Speaker 1: want to tell you about the new game everyone's playing. 1567 01:21:42,800 --> 01:21:46,320 Speaker 1: It's called Pale World. It's kind of a twisted version 1568 01:21:46,439 --> 01:21:51,200 Speaker 1: of Pokemon. Yes, many people playing this. It is Nineteen 1569 01:21:51,360 --> 01:21:54,960 Speaker 1: million copies were sold in the first two weeks. Xbox 1570 01:21:55,000 --> 01:21:58,160 Speaker 1: says it is the largest third party game ever on 1571 01:21:58,200 --> 01:22:01,679 Speaker 1: their Xbox Game Pass. It's also bailable on Steam, sold 1572 01:22:01,760 --> 01:22:05,000 Speaker 1: five million copies there. It kind of looks like Pokemon. 1573 01:22:06,160 --> 01:22:08,639 Speaker 1: Some are criticizing it because It's like a twisted version 1574 01:22:08,680 --> 01:22:11,400 Speaker 1: of Pokemon. It's a game where you catch these cute 1575 01:22:11,439 --> 01:22:14,040 Speaker 1: little creatures called pals, and you not only battle them, 1576 01:22:14,360 --> 01:22:16,639 Speaker 1: but you also force them to work and you monitor 1577 01:22:16,680 --> 01:22:19,280 Speaker 1: their well being, their mental well being. It is a 1578 01:22:19,320 --> 01:22:21,880 Speaker 1: weird game, and a lot of people are spending their 1579 01:22:21,920 --> 01:22:25,760 Speaker 1: time playing this game. Why because it's so weird and 1580 01:22:25,840 --> 01:22:28,240 Speaker 1: it's so different than Pokemon. You get away with stuff 1581 01:22:28,240 --> 01:22:30,560 Speaker 1: in this game that you'd never get away with in Pokemon. 1582 01:22:31,640 --> 01:22:34,160 Speaker 1: But people are saying, what's Pokemon going to do? Because 1583 01:22:34,200 --> 01:22:37,960 Speaker 1: it looks like it's a ripoff. There's been apparently a 1584 01:22:37,960 --> 01:22:40,479 Speaker 1: lot of talk about that if Pokemon's going to try 1585 01:22:40,479 --> 01:22:42,439 Speaker 1: to shut this down. I don't think it's going to happen. 1586 01:22:42,800 --> 01:22:45,240 Speaker 1: It's a video game. Yeah, there's a resemblance to the 1587 01:22:45,240 --> 01:22:47,760 Speaker 1: little creatures, but apparently it's pretty wild. I have not 1588 01:22:47,760 --> 01:22:49,840 Speaker 1: played it personally, but I know a lot of people 1589 01:22:49,880 --> 01:22:53,799 Speaker 1: that are, and it's one of those things that happens 1590 01:22:53,800 --> 01:22:56,559 Speaker 1: and people really like. Again, it's called Powe World, rated 1591 01:22:56,560 --> 01:22:58,760 Speaker 1: tea for teens, so if your kids are playing it, 1592 01:22:58,840 --> 01:23:00,439 Speaker 1: kind of get to know what they're doing in there. 1593 01:23:01,520 --> 01:23:04,320 Speaker 1: Eighty eight rich one O one eight eight eight seven 1594 01:23:04,479 --> 01:23:08,280 Speaker 1: four to two four to one zero one. Coming up 1595 01:23:08,320 --> 01:23:11,280 Speaker 1: this hour, we're going to talk to Robin Gilbert, president 1596 01:23:11,360 --> 01:23:15,599 Speaker 1: of fair Health. They've got a new tool that can 1597 01:23:15,640 --> 01:23:18,439 Speaker 1: tell you what a medical procedure would should cost by 1598 01:23:18,520 --> 01:23:21,760 Speaker 1: pointing to a map of the body part. You are 1599 01:23:21,800 --> 01:23:33,240 Speaker 1: listening to rich on Tech. Welcome back to rich On Tech. 1600 01:23:33,360 --> 01:23:36,519 Speaker 1: Rich DeMuro here hanging out with you, talking technology at 1601 01:23:36,560 --> 01:23:39,200 Speaker 1: Triple eight Rich one O one eight eight eight seven 1602 01:23:39,320 --> 01:23:42,960 Speaker 1: four to two four to one zero one. Give me 1603 01:23:42,960 --> 01:23:44,840 Speaker 1: a call if you have a question about technology. Coming 1604 01:23:44,880 --> 01:23:48,519 Speaker 1: up this hour, we've got Robin Gilbert, president of fair Health. 1605 01:23:49,280 --> 01:23:51,920 Speaker 1: She's going to join to explain their new online tool 1606 01:23:51,960 --> 01:23:54,040 Speaker 1: that can help you figure out how much a medical 1607 01:23:54,080 --> 01:23:58,519 Speaker 1: procedure should cost just by pointing to the body part. 1608 01:23:59,400 --> 01:24:02,160 Speaker 1: It's pretty interesting. So if you're looking to get some 1609 01:24:02,200 --> 01:24:04,559 Speaker 1: sort of medical procedure and you're wondering, like what should 1610 01:24:04,560 --> 01:24:07,240 Speaker 1: this cost or what what what's the range of the cost, 1611 01:24:07,680 --> 01:24:09,880 Speaker 1: you can literally just like point to the foot and 1612 01:24:09,920 --> 01:24:12,360 Speaker 1: like it'll tell you all the different things that you 1613 01:24:12,360 --> 01:24:14,280 Speaker 1: know you may do to that. So that's really interesting. 1614 01:24:14,280 --> 01:24:16,479 Speaker 1: We'll have her in just a little bit. I see 1615 01:24:16,520 --> 01:24:18,719 Speaker 1: Bobo with the headphones on. Does this mean you've gotten 1616 01:24:19,120 --> 01:24:23,200 Speaker 1: access to the ah there he is, So Bobo, explain 1617 01:24:23,280 --> 01:24:23,760 Speaker 1: what you do. 1618 01:24:24,560 --> 01:24:26,800 Speaker 4: I am your tech producer, so pretty much. 1619 01:24:26,840 --> 01:24:29,519 Speaker 16: I am in charge of making sure that your mic works, 1620 01:24:29,560 --> 01:24:32,360 Speaker 16: but apparently not my mic, and I play the music, 1621 01:24:32,560 --> 01:24:34,559 Speaker 16: make sure the commercials are in, and just make sure 1622 01:24:34,600 --> 01:24:37,120 Speaker 16: you sound crisp and the show's flowing properly. 1623 01:24:37,320 --> 01:24:39,080 Speaker 1: And how do you think the show is flowing today? 1624 01:24:39,160 --> 01:24:40,000 Speaker 1: It is amazing. 1625 01:24:40,800 --> 01:24:43,800 Speaker 16: I've never had a bad time coming here. I love 1626 01:24:43,840 --> 01:24:45,320 Speaker 16: coming to work on Saturday mornings. 1627 01:24:45,360 --> 01:24:46,880 Speaker 1: To be honest with you, this is why I love 1628 01:24:46,920 --> 01:24:49,200 Speaker 1: Bobo because he always has a smile on his face 1629 01:24:49,520 --> 01:24:53,000 Speaker 1: and he has a positive attitude and it's just and 1630 01:24:53,400 --> 01:24:55,600 Speaker 1: he always gets things right, like, you know, except for 1631 01:24:55,640 --> 01:24:57,920 Speaker 1: your own mic. For some reason, I know, it's like 1632 01:24:57,960 --> 01:25:01,080 Speaker 1: a cruel joke that your mic doesn't work when you're 1633 01:25:01,120 --> 01:25:02,720 Speaker 1: in charge of all this stuff, Like there's so much 1634 01:25:02,720 --> 01:25:05,559 Speaker 1: equipment that you're sitting in front of that I am 1635 01:25:05,560 --> 01:25:07,960 Speaker 1: the tech person and I can't even I would never 1636 01:25:08,000 --> 01:25:09,320 Speaker 1: be able to figure out how to get on the 1637 01:25:09,320 --> 01:25:10,880 Speaker 1: air here. I guess that's for good reason. 1638 01:25:11,080 --> 01:25:13,599 Speaker 16: I think it's just so the board ops us tech 1639 01:25:13,640 --> 01:25:16,920 Speaker 16: people won't talk too much like yeah, so like the 1640 01:25:16,960 --> 01:25:17,960 Speaker 16: show is Rich on Tech. 1641 01:25:18,000 --> 01:25:21,160 Speaker 1: It's not Rich and Bobo. Bobo is a nickname. My 1642 01:25:21,280 --> 01:25:22,280 Speaker 1: real name is Aaron. 1643 01:25:22,400 --> 01:25:25,000 Speaker 16: It was a family nickname that I've had since I 1644 01:25:25,080 --> 01:25:27,840 Speaker 16: was like one, and when I got in radio twenty 1645 01:25:27,920 --> 01:25:28,479 Speaker 16: years ago. 1646 01:25:28,560 --> 01:25:30,519 Speaker 1: It just kind of stuck. Yeah, I was gonna say 1647 01:25:30,520 --> 01:25:32,840 Speaker 1: the nickname. You have to explain it, so now you know. Okay, 1648 01:25:32,920 --> 01:25:35,160 Speaker 1: So if you're listening, you hear me talk about Bobo. 1649 01:25:35,520 --> 01:25:38,360 Speaker 1: He is the guy that gets everything on the air. 1650 01:25:38,520 --> 01:25:42,920 Speaker 1: Thanks for explaining that. We've got a call in a second. 1651 01:25:42,920 --> 01:25:43,080 Speaker 10: Here. 1652 01:25:43,160 --> 01:25:44,840 Speaker 1: Let me just tell you about this. If you bought 1653 01:25:44,880 --> 01:25:49,240 Speaker 1: one of these snap drones, it's called the Pixie, they 1654 01:25:49,280 --> 01:25:52,080 Speaker 1: are recalling it. I don't think you bought one, only 1655 01:25:52,120 --> 01:25:54,800 Speaker 1: seventy one thousand people did. But if you happen to 1656 01:25:54,800 --> 01:25:56,840 Speaker 1: have one of these things, you can get your money back. 1657 01:25:57,439 --> 01:26:00,479 Speaker 1: This was a flying camera drone. It was actually pretty cool. 1658 01:26:00,479 --> 01:26:04,400 Speaker 1: Its well reviewed, but the batteries on it can overheat 1659 01:26:04,439 --> 01:26:07,760 Speaker 1: and bulge, causing fires. They had one fire and one 1660 01:26:07,840 --> 01:26:12,160 Speaker 1: minor injury reported. These Pixie drones were sold by Snap 1661 01:26:12,439 --> 01:26:15,200 Speaker 1: It's that Snapchat and also Amazon dot Com. If you 1662 01:26:15,280 --> 01:26:18,479 Speaker 1: have one, stop using it immediately, take the battery out. 1663 01:26:18,560 --> 01:26:21,640 Speaker 1: Don't recharge it. If you want a refund, which you 1664 01:26:21,640 --> 01:26:24,879 Speaker 1: should probably get, you have to return the drone body 1665 01:26:24,920 --> 01:26:28,080 Speaker 1: to Snap, not the battery. They have instructions on the 1666 01:26:28,080 --> 01:26:32,439 Speaker 1: website support dot Pixie dot com, Pixy dot com. You're 1667 01:26:32,439 --> 01:26:36,400 Speaker 1: gonna get your full purchase price back. Whether you refused 1668 01:26:36,439 --> 01:26:38,280 Speaker 1: a card, they'll put it back on that card, or 1669 01:26:38,320 --> 01:26:40,439 Speaker 1: if you don't have that anymore, they'll send you a check. 1670 01:26:41,160 --> 01:26:44,520 Speaker 1: But this is a recall again of the Snap Pixie 1671 01:26:44,920 --> 01:26:48,400 Speaker 1: flying drone could catch on fire. If you bought one, 1672 01:26:48,920 --> 01:26:51,960 Speaker 1: seventy one thousand of you did get your money back. 1673 01:26:52,080 --> 01:26:54,000 Speaker 1: Maybe it's been sitting in a closet for the last 1674 01:26:54,000 --> 01:26:57,200 Speaker 1: couple of years. Go ahead, get that money back. Let's 1675 01:26:57,240 --> 01:27:01,280 Speaker 1: go to Mickey in Camarillo, the home of Try, the 1676 01:27:01,320 --> 01:27:06,320 Speaker 1: first place I ever tried. Try Tip Mickey your own rich. 1677 01:27:05,680 --> 01:27:08,640 Speaker 11: Yes, I just wanted to know about that duck go 1678 01:27:09,000 --> 01:27:11,120 Speaker 11: that they I've heard of now is that you cannot 1679 01:27:11,439 --> 01:27:14,320 Speaker 11: if you use it, that you can't be I guess 1680 01:27:14,360 --> 01:27:17,240 Speaker 11: it doesn't follow you or you know, I mean compared 1681 01:27:17,280 --> 01:27:19,800 Speaker 11: to Google. I mean, you've got our setting step, but 1682 01:27:19,840 --> 01:27:22,920 Speaker 11: I'm just wondering what that is that legit it is? 1683 01:27:23,080 --> 01:27:28,200 Speaker 1: Yes, Duck Duck Goo is both a search engine and 1684 01:27:28,240 --> 01:27:31,320 Speaker 1: it's also a web browser as well, so you can 1685 01:27:31,360 --> 01:27:33,840 Speaker 1: get well, there's actually three levels, so you've got the 1686 01:27:33,880 --> 01:27:36,400 Speaker 1: search engine if you just go to duck duckgo dot com. 1687 01:27:36,720 --> 01:27:40,320 Speaker 1: You can use that in place of Google. Or you 1688 01:27:40,360 --> 01:27:44,080 Speaker 1: can download an extension, which means you can use it 1689 01:27:44,200 --> 01:27:47,479 Speaker 1: inside of your web browser and it will try to 1690 01:27:47,520 --> 01:27:52,360 Speaker 1: make your web browsing more private. Or you can get 1691 01:27:52,400 --> 01:27:56,080 Speaker 1: the entire browser from Duck duck Go and that will 1692 01:27:56,280 --> 01:27:59,799 Speaker 1: really make things much more private. So they're kind of pledge. 1693 01:28:00,200 --> 01:28:02,200 Speaker 1: This was founded in two thousand and eight. Their whole 1694 01:28:02,200 --> 01:28:05,679 Speaker 1: mission is to protect your privacy. They run this search 1695 01:28:05,720 --> 01:28:08,880 Speaker 1: engine that doesn't track your search history, so as far 1696 01:28:08,880 --> 01:28:12,759 Speaker 1: as I know, you don't sign in to this. They've 1697 01:28:12,760 --> 01:28:17,760 Speaker 1: got downloads for all the different browsers and let's see 1698 01:28:17,800 --> 01:28:21,439 Speaker 1: what else do you need to know? Uh, it's just 1699 01:28:21,479 --> 01:28:23,320 Speaker 1: it's one of these things where you've seen the ads 1700 01:28:23,360 --> 01:28:27,080 Speaker 1: on the billboard, and I guess my thing is that, yes, 1701 01:28:27,120 --> 01:28:29,439 Speaker 1: this is if you want to if your only mission 1702 01:28:29,520 --> 01:28:33,320 Speaker 1: is to protect your your browsing privacy, like you want 1703 01:28:33,360 --> 01:28:35,720 Speaker 1: to get on the web and not be tracked and 1704 01:28:35,760 --> 01:28:37,519 Speaker 1: not you know, you don't want anyone to know what 1705 01:28:37,560 --> 01:28:40,000 Speaker 1: you're doing on there. Now, I say that with a 1706 01:28:40,040 --> 01:28:44,519 Speaker 1: caveat there's always like your internet service provider, your work, 1707 01:28:44,960 --> 01:28:48,519 Speaker 1: your school, they will probably know what you're doing on 1708 01:28:48,560 --> 01:28:51,320 Speaker 1: your computer at all times. So just be aware of that. 1709 01:28:51,400 --> 01:28:54,360 Speaker 1: Nothing is truly private when you're online. I mean, there's 1710 01:28:54,400 --> 01:28:57,040 Speaker 1: ways to make it that way, but it's very, very 1711 01:28:57,080 --> 01:28:59,360 Speaker 1: tricky for the average person. It's not something where you 1712 01:28:59,400 --> 01:29:03,040 Speaker 1: can just you know, you know, log on and make 1713 01:29:03,080 --> 01:29:07,760 Speaker 1: it easy. So, but this browser does have over a 1714 01:29:07,840 --> 01:29:11,880 Speaker 1: dozen different privacy protections built in. They have a whole 1715 01:29:11,920 --> 01:29:17,479 Speaker 1: website dedicated to how they protect you. Third party tracker 1716 01:29:17,560 --> 01:29:22,040 Speaker 1: loading protection, Global privacy control, link tracking protection, CE name 1717 01:29:22,160 --> 01:29:27,040 Speaker 1: cloaking protection, Google AMP protection. They basically try to make 1718 01:29:27,080 --> 01:29:29,439 Speaker 1: sure that when you are surfing the web, all the 1719 01:29:29,439 --> 01:29:31,960 Speaker 1: ways that these companies try to latch on to the 1720 01:29:32,080 --> 01:29:35,040 Speaker 1: data and the trackers and to see what you're doing, 1721 01:29:35,439 --> 01:29:38,679 Speaker 1: they try to stop that from happening. And so, yes, 1722 01:29:38,880 --> 01:29:41,080 Speaker 1: they do that, and they do a pretty good job 1723 01:29:41,160 --> 01:29:45,360 Speaker 1: of it. But the search results that you get may 1724 01:29:45,400 --> 01:29:47,559 Speaker 1: not be as good as Google. That's the main thing 1725 01:29:49,080 --> 01:29:54,240 Speaker 1: you are listening to rich on Tech. Welcome back to 1726 01:29:54,640 --> 01:29:57,160 Speaker 1: rich on Tech. Rich Demiro here hanging out with you 1727 01:29:57,920 --> 01:30:01,280 Speaker 1: talking technology at Triple A rich one on one eight 1728 01:30:01,320 --> 01:30:06,000 Speaker 1: eight eight seven four to two four one zero one, 1729 01:30:06,640 --> 01:30:10,800 Speaker 1: the website, rich on tech dot TV. If you want 1730 01:30:10,840 --> 01:30:14,639 Speaker 1: to contact me, just hit the contact link and we'll 1731 01:30:14,640 --> 01:30:18,280 Speaker 1: get to the feedback segment in just a bit. There's 1732 01:30:18,320 --> 01:30:21,040 Speaker 1: an app called Together. I've talked about this app for 1733 01:30:21,080 --> 01:30:22,880 Speaker 1: a little bit here on the show. We did an 1734 01:30:22,880 --> 01:30:27,519 Speaker 1: interview with the doctor that doctor Rene Dua, that invented it. 1735 01:30:28,000 --> 01:30:31,680 Speaker 1: She's also the doctor behind Heel, which was still is 1736 01:30:32,680 --> 01:30:35,880 Speaker 1: doctor on demand service kind of came up big during 1737 01:30:35,880 --> 01:30:39,680 Speaker 1: the pandemic. But she has an app called Together, and 1738 01:30:39,720 --> 01:30:41,960 Speaker 1: this is an app that uses AI to scan pill 1739 01:30:42,000 --> 01:30:45,800 Speaker 1: bottles and also help you keep all of your health 1740 01:30:45,800 --> 01:30:48,439 Speaker 1: information in one place. And it's really helpful if you 1741 01:30:48,479 --> 01:30:52,280 Speaker 1: are assisting someone like a family member or a loved 1742 01:30:52,280 --> 01:30:55,360 Speaker 1: one with their medications and their appointments and you're trying 1743 01:30:55,360 --> 01:30:57,760 Speaker 1: to keep track of all this. It's like a shared experience, 1744 01:30:57,840 --> 01:31:02,280 Speaker 1: so of course with their mission, but this app, you know, 1745 01:31:02,400 --> 01:31:04,920 Speaker 1: it not only keeps track of all the medications, but 1746 01:31:05,000 --> 01:31:07,840 Speaker 1: it provides all these health related insights. So you can 1747 01:31:08,000 --> 01:31:10,559 Speaker 1: take a selfie with this app, and this might ring 1748 01:31:10,560 --> 01:31:13,679 Speaker 1: a bell. It can help figure out your blood pressure, 1749 01:31:13,720 --> 01:31:16,360 Speaker 1: your heart rate, your oxygen levels. And now they've added 1750 01:31:16,400 --> 01:31:19,479 Speaker 1: a new feature where you can speak into the app 1751 01:31:19,520 --> 01:31:23,120 Speaker 1: and it will detect signs of anxiety and depression. So 1752 01:31:23,240 --> 01:31:25,880 Speaker 1: you speak for about thirty seconds, you say whatever you want, 1753 01:31:25,960 --> 01:31:28,240 Speaker 1: and it will tell you if there's any sign of 1754 01:31:28,240 --> 01:31:31,040 Speaker 1: anxiety or depression. I tried it out and I'm happy 1755 01:31:31,040 --> 01:31:33,959 Speaker 1: to report that I did not show any signs, thankfully, 1756 01:31:35,479 --> 01:31:37,800 Speaker 1: But it's serious if you do, and you know, and 1757 01:31:37,840 --> 01:31:39,720 Speaker 1: we need to be more honest about this stuff. And 1758 01:31:39,760 --> 01:31:42,360 Speaker 1: I think that we need to be more accepting of 1759 01:31:42,400 --> 01:31:45,080 Speaker 1: this stuff. And so by having an app like this 1760 01:31:45,120 --> 01:31:47,439 Speaker 1: where you can just speak into it and see this, 1761 01:31:47,520 --> 01:31:51,080 Speaker 1: it's it's pretty interesting. So it is available on iOS 1762 01:31:51,160 --> 01:31:54,759 Speaker 1: right now. It's called Together by Renee, and they told 1763 01:31:54,760 --> 01:31:58,240 Speaker 1: me that the Android version is launching on February fifth, 1764 01:31:58,600 --> 01:32:01,040 Speaker 1: So I know many people have been waiting for the 1765 01:32:01,040 --> 01:32:04,479 Speaker 1: Android version. It will be available on February fifth. It's 1766 01:32:04,479 --> 01:32:06,599 Speaker 1: been a little delay in that, but it is now 1767 01:32:06,640 --> 01:32:10,320 Speaker 1: going to be there, so iOS android Together by Renee. 1768 01:32:10,560 --> 01:32:12,600 Speaker 1: It is a free app that can really help you 1769 01:32:12,680 --> 01:32:17,920 Speaker 1: take charge of your medical situation. Speaking of medical joining 1770 01:32:17,920 --> 01:32:22,000 Speaker 1: me now is Robin Gelbert, president of fair Health. They 1771 01:32:22,040 --> 01:32:25,400 Speaker 1: have a new tool that can help you figure out 1772 01:32:26,560 --> 01:32:29,200 Speaker 1: how much a medical procedure is going to cost by 1773 01:32:29,280 --> 01:32:32,200 Speaker 1: using a map of the body. Robin, thanks for joining 1774 01:32:32,200 --> 01:32:32,599 Speaker 1: me today. 1775 01:32:33,400 --> 01:32:35,080 Speaker 5: Well, thank you so much for having us. 1776 01:32:35,520 --> 01:32:37,160 Speaker 1: So tell me what fair Health is. 1777 01:32:37,880 --> 01:32:39,640 Speaker 4: First off, So fair Health. 1778 01:32:39,520 --> 01:32:44,840 Speaker 5: Is independent, not for profit organization and we really have 1779 01:32:45,640 --> 01:32:49,439 Speaker 5: elevating health insurance literacy around the country as well as 1780 01:32:49,479 --> 01:32:52,360 Speaker 5: pulling back the window and the curtains, if you will, 1781 01:32:52,800 --> 01:32:56,280 Speaker 5: on healthcare costs. That has been so mystifying to many 1782 01:32:56,760 --> 01:32:59,759 Speaker 5: and to help people plan and just become more informed 1783 01:32:59,760 --> 01:33:04,479 Speaker 5: than confident as they navigate this very complex healthcare system and. 1784 01:33:04,439 --> 01:33:06,479 Speaker 1: Where you're breaking up just a little bit, so if 1785 01:33:06,520 --> 01:33:08,160 Speaker 1: you have a place where you can move, that might 1786 01:33:08,200 --> 01:33:10,280 Speaker 1: get a better signal. Try to do that in the meantime. 1787 01:33:10,280 --> 01:33:13,880 Speaker 1: But I will tell you how in my experience medical 1788 01:33:14,880 --> 01:33:18,439 Speaker 1: medical billing works. You go to the doctor, they do whatever, 1789 01:33:19,120 --> 01:33:21,719 Speaker 1: You come home. Six weeks later, you get a bill 1790 01:33:21,800 --> 01:33:23,960 Speaker 1: and you have no idea how much that's going to be. 1791 01:33:24,240 --> 01:33:26,200 Speaker 1: Is that pretty much how most people deal with it. 1792 01:33:27,120 --> 01:33:30,519 Speaker 5: I would say that's exactly right. People get their bills 1793 01:33:30,600 --> 01:33:33,000 Speaker 5: or they get their explanation of benefits, and they have 1794 01:33:33,120 --> 01:33:36,360 Speaker 5: no idea how to evaluate it, whether to ask questions, 1795 01:33:36,720 --> 01:33:40,479 Speaker 5: whether to negotiate on behalf of themselves, and to really 1796 01:33:40,680 --> 01:33:43,600 Speaker 5: just be a better advocate as they really try to 1797 01:33:43,640 --> 01:33:48,040 Speaker 5: deal with these very costly procedures and understand what their 1798 01:33:48,080 --> 01:33:51,479 Speaker 5: journey has been. So, as you mentioned, we did try 1799 01:33:51,520 --> 01:33:55,759 Speaker 5: to add a body procedure locator that adds yet another 1800 01:33:55,960 --> 01:34:00,200 Speaker 5: avenue to get to the information you need, another way 1801 01:34:00,720 --> 01:34:04,040 Speaker 5: of really experiencing that journey, in addition to looking at 1802 01:34:04,320 --> 01:34:06,400 Speaker 5: other kinds of tools on our website. 1803 01:34:06,880 --> 01:34:11,040 Speaker 1: So explain to me this body procedure locator. So it's 1804 01:34:11,040 --> 01:34:14,280 Speaker 1: basically a map of the body and you kind of 1805 01:34:14,320 --> 01:34:17,000 Speaker 1: point to the well. First you go through a couple 1806 01:34:17,000 --> 01:34:19,800 Speaker 1: of questions are you in network? Are you out of network? 1807 01:34:20,200 --> 01:34:24,639 Speaker 1: And then it gets finally to the body part like tool, 1808 01:34:25,400 --> 01:34:27,599 Speaker 1: It asks your location, I'm gonna I'm just doing this 1809 01:34:27,640 --> 01:34:30,400 Speaker 1: in live time real quick to kind of see okay, 1810 01:34:30,400 --> 01:34:32,120 Speaker 1: and then it pops up and so you've got head, 1811 01:34:32,400 --> 01:34:38,719 Speaker 1: spine and spinal cords, skin, chest, abdomen extremities and joints. 1812 01:34:38,720 --> 01:34:41,400 Speaker 1: So you basically go through and you just look at 1813 01:34:41,400 --> 01:34:44,280 Speaker 1: the picture and if you're getting a procedure with your shoulder. 1814 01:34:44,320 --> 01:34:48,280 Speaker 1: You tap shoulder and it tells you casts imaging, injections, 1815 01:34:48,400 --> 01:34:51,599 Speaker 1: orthotic surgery, and then it will tell you how much 1816 01:34:52,120 --> 01:34:54,920 Speaker 1: these things may cost. And it also gives you what 1817 01:34:54,920 --> 01:34:58,360 Speaker 1: it was called a CPT code. So explain what the 1818 01:34:58,400 --> 01:34:59,479 Speaker 1: purpose of all this is. 1819 01:35:01,040 --> 01:35:04,120 Speaker 5: All of this is to basically virtually hold you by 1820 01:35:04,160 --> 01:35:07,320 Speaker 5: the hand and walk you through this healthcare journey. As 1821 01:35:07,400 --> 01:35:11,679 Speaker 5: you mentioned, we have high level categories like spine, skin, chests, 1822 01:35:11,720 --> 01:35:15,200 Speaker 5: and so forth, Extremities and joints for example, you click 1823 01:35:15,280 --> 01:35:18,280 Speaker 5: on that and then it takes you slightly deeper into 1824 01:35:18,320 --> 01:35:22,360 Speaker 5: those extremities and joints, just as an example, to arm, hip, ankle, 1825 01:35:22,640 --> 01:35:25,960 Speaker 5: shoulder for example. Then you click on that where you 1826 01:35:26,040 --> 01:35:29,280 Speaker 5: may be interested in learning more about your medical procedure 1827 01:35:29,800 --> 01:35:32,559 Speaker 5: than it takes you deeper into those procedures. As you mentioned, 1828 01:35:33,040 --> 01:35:36,760 Speaker 5: it's codes, which are the official codes that all doctors 1829 01:35:36,840 --> 01:35:39,840 Speaker 5: are required to build you at that level. And so 1830 01:35:39,920 --> 01:35:43,720 Speaker 5: we try to provide a consumer friendly description of those 1831 01:35:43,760 --> 01:35:47,120 Speaker 5: procedure codes and then take you to the cost information. 1832 01:35:47,880 --> 01:35:51,200 Speaker 5: And what's really unique about fear help consumer dot org 1833 01:35:51,600 --> 01:35:55,599 Speaker 5: it's not just the one way to learn costs because 1834 01:35:55,640 --> 01:35:58,840 Speaker 5: there are many different venues of care where you can go. 1835 01:35:59,000 --> 01:36:02,959 Speaker 5: You can tell health to examine or to explore your procedure. 1836 01:36:03,080 --> 01:36:06,160 Speaker 5: You could be going to a retail clinic and urgent 1837 01:36:06,200 --> 01:36:10,400 Speaker 5: care center or a doctor's office. Costs differ depending on 1838 01:36:10,439 --> 01:36:13,479 Speaker 5: where you present yourself. So really it's just a welcome 1839 01:36:13,520 --> 01:36:16,080 Speaker 5: that and as it as sort of a virtual handholding 1840 01:36:16,120 --> 01:36:22,519 Speaker 5: experience to really take very complex information and to really 1841 01:36:22,560 --> 01:36:25,360 Speaker 5: eliminate all of the anxiety people have when they help, 1842 01:36:25,439 --> 01:36:28,080 Speaker 5: you know, really when they enter the healthcare insurance and 1843 01:36:28,160 --> 01:36:29,040 Speaker 5: the healthcare world. 1844 01:36:29,600 --> 01:36:33,360 Speaker 1: The website is fairhealth consumer dot org. So once you 1845 01:36:33,479 --> 01:36:36,679 Speaker 1: get to the final page, it'll give you the cost 1846 01:36:36,960 --> 01:36:39,360 Speaker 1: out of network. In network, it'll give you all the 1847 01:36:39,400 --> 01:36:43,160 Speaker 1: different like related things like if you need anesthesia or 1848 01:36:44,000 --> 01:36:46,439 Speaker 1: radiology or anything like that, so you can see the 1849 01:36:46,479 --> 01:36:49,040 Speaker 1: price of all that stuff. It gives you some local 1850 01:36:49,040 --> 01:36:51,160 Speaker 1: price comparisons, so if you put in your zip code, 1851 01:36:51,200 --> 01:36:53,559 Speaker 1: it'll tell you kind of like if you have the 1852 01:36:53,600 --> 01:36:56,160 Speaker 1: procedure done like right where you live or maybe a 1853 01:36:56,280 --> 01:36:58,639 Speaker 1: different section of town, it might be a different price. 1854 01:37:00,000 --> 01:37:01,719 Speaker 1: I'll tell you about it, and then it says questions 1855 01:37:01,720 --> 01:37:05,639 Speaker 1: to ask as well, So it's a really comprehensive kind 1856 01:37:05,640 --> 01:37:07,400 Speaker 1: of like all the stuff that you may not even 1857 01:37:07,520 --> 01:37:10,240 Speaker 1: think of when you're getting a procedure done. Do you 1858 01:37:10,320 --> 01:37:14,200 Speaker 1: think that there is room in the healthcare industry for 1859 01:37:14,360 --> 01:37:19,080 Speaker 1: more kind of transparency? 1860 01:37:19,120 --> 01:37:21,800 Speaker 5: And it's really more than transparency what we try to 1861 01:37:21,840 --> 01:37:24,600 Speaker 5: strive for and hopefully others will as well as clarity. 1862 01:37:25,520 --> 01:37:29,120 Speaker 5: Just transparently making information available is not enough. You have 1863 01:37:29,200 --> 01:37:33,680 Speaker 5: to connect it to context to really people the opportunity 1864 01:37:33,720 --> 01:37:36,720 Speaker 5: to understand what they're digesting and looking at. And yes, 1865 01:37:37,160 --> 01:37:39,800 Speaker 5: we're finding more and more people are becoming much more 1866 01:37:39,840 --> 01:37:46,320 Speaker 5: animated in their conversations and health plans and really trying 1867 01:37:46,360 --> 01:37:51,520 Speaker 5: to assert themselves in their vote, better understand and negotiate 1868 01:37:51,600 --> 01:37:55,320 Speaker 5: for themselves. So absolutely transparency is critical, but as I said, 1869 01:37:55,600 --> 01:37:57,719 Speaker 5: it really has to rise to the level of clarity. 1870 01:37:58,200 --> 01:37:59,760 Speaker 1: Sorry, I'm still getting a little bit of breakup in 1871 01:37:59,760 --> 01:38:02,160 Speaker 1: your saying such interesting stuff that I don't want. I 1872 01:38:02,160 --> 01:38:05,639 Speaker 1: don't want to miss anything that you're saying, but I'm curious. 1873 01:38:05,680 --> 01:38:08,320 Speaker 1: So my my thing with my uh, you know, any 1874 01:38:08,360 --> 01:38:12,360 Speaker 1: sort of medical bill that I get, I always call 1875 01:38:12,560 --> 01:38:15,000 Speaker 1: before I pay it and just make sure that it's 1876 01:38:15,040 --> 01:38:19,479 Speaker 1: the right amount, make sure that there's no changes. Is 1877 01:38:19,479 --> 01:38:21,400 Speaker 1: that the right thing to do? Should we be doing 1878 01:38:21,439 --> 01:38:24,400 Speaker 1: that or is that just more work for the doctor's office. 1879 01:38:24,840 --> 01:38:29,320 Speaker 5: No, you should be doing that that extra homework and 1880 01:38:29,400 --> 01:38:34,519 Speaker 5: asking them the important questions there as I said, because 1881 01:38:34,600 --> 01:38:38,240 Speaker 5: more information is being disseminated. So yes, people should feel 1882 01:38:38,560 --> 01:38:42,120 Speaker 5: empowered to do that and ask questions of their provider or. 1883 01:38:44,760 --> 01:38:49,680 Speaker 1: All right, Robin Gilbert of fair Health, definitely check out 1884 01:38:49,760 --> 01:38:52,360 Speaker 1: the tool, check out the website a lot of information 1885 01:38:52,439 --> 01:38:56,120 Speaker 1: on their fairhealth consumer dot org. Thanks so much for 1886 01:38:56,200 --> 01:38:56,840 Speaker 1: joining me today. 1887 01:38:57,720 --> 01:38:58,680 Speaker 5: You're welcome. Thank you. 1888 01:38:59,160 --> 01:39:02,240 Speaker 1: This is a really like I said, and here's my 1889 01:39:02,320 --> 01:39:07,040 Speaker 1: biggest issue with the payment websites of every almost every 1890 01:39:07,080 --> 01:39:09,759 Speaker 1: doctor number one, there's not an easy way to pay. 1891 01:39:10,040 --> 01:39:11,719 Speaker 1: And I'll give you a little hint. There's an app 1892 01:39:11,760 --> 01:39:18,120 Speaker 1: called Papaya pap a Ya Papaya Payments, and this app 1893 01:39:18,200 --> 01:39:21,920 Speaker 1: is incredible because you basically scan any medical bill that 1894 01:39:21,960 --> 01:39:24,320 Speaker 1: you have with this app and it will help you 1895 01:39:24,400 --> 01:39:27,920 Speaker 1: pay that bill. It's really really good and it's I 1896 01:39:28,040 --> 01:39:30,439 Speaker 1: use it all the time. It is incredible. I've done 1897 01:39:30,479 --> 01:39:33,240 Speaker 1: a story with them and it's legit and it works. 1898 01:39:33,280 --> 01:39:37,559 Speaker 1: So Papaya, just like the fruit Papaya pay dot com 1899 01:39:37,920 --> 01:39:41,639 Speaker 1: I find is incredible. But here's my advice. Don't pay 1900 01:39:41,800 --> 01:39:46,479 Speaker 1: medical bills before you call, because sometimes there is a 1901 01:39:46,640 --> 01:39:49,240 Speaker 1: change in the time that they printed that bill and 1902 01:39:49,280 --> 01:39:51,800 Speaker 1: the time that you get it. Your insurance might have 1903 01:39:51,880 --> 01:39:54,280 Speaker 1: paid an additional amount, they might have written off some 1904 01:39:54,360 --> 01:39:56,960 Speaker 1: of the amount that you might have to pay. So 1905 01:39:57,240 --> 01:40:00,200 Speaker 1: always call your doctor and make sure that the amount 1906 01:40:00,240 --> 01:40:03,160 Speaker 1: is right. I know it's a pain because sometimes it's 1907 01:40:03,200 --> 01:40:06,960 Speaker 1: tough to get through or sometimes it's tough to find 1908 01:40:06,960 --> 01:40:09,120 Speaker 1: the time to do that, but it really does help. 1909 01:40:09,479 --> 01:40:10,920 Speaker 1: The other thing is that when you go to the 1910 01:40:10,920 --> 01:40:14,840 Speaker 1: website for like ninety nine percent of medical bills, they 1911 01:40:14,840 --> 01:40:17,519 Speaker 1: don't tell you how much you owe. They will let 1912 01:40:17,560 --> 01:40:19,720 Speaker 1: you go to the website and pay the bill, but 1913 01:40:19,880 --> 01:40:21,840 Speaker 1: it's on you to type in the amount that you 1914 01:40:21,880 --> 01:40:24,080 Speaker 1: want to pay. And I find that to be really 1915 01:40:24,120 --> 01:40:26,880 Speaker 1: odd because almost any other bill that you pay in America, 1916 01:40:27,640 --> 01:40:29,720 Speaker 1: they show you the total, like they show you how 1917 01:40:29,800 --> 01:40:32,759 Speaker 1: much you owe, But for some reason, with medical billing, 1918 01:40:33,160 --> 01:40:35,160 Speaker 1: they say, okay, now, type in the amount you want 1919 01:40:35,160 --> 01:40:38,320 Speaker 1: to pay now. Maybe that's because people do partial payments 1920 01:40:38,360 --> 01:40:40,840 Speaker 1: all the time. They do what they can afford, so 1921 01:40:40,920 --> 01:40:42,880 Speaker 1: maybe that's part of it. But it would be nice 1922 01:40:42,920 --> 01:40:44,920 Speaker 1: if there was some sort of standard where they had 1923 01:40:44,960 --> 01:40:48,040 Speaker 1: to show you what the current amount of that bill was. 1924 01:40:48,240 --> 01:40:50,240 Speaker 1: Doesn't seem to happen, but at the end of the day, 1925 01:40:50,240 --> 01:40:51,840 Speaker 1: when you are ready to pay, I do like this 1926 01:40:51,880 --> 01:40:54,479 Speaker 1: app Papaya Pay. It is very handy. I'll put the 1927 01:40:54,520 --> 01:40:58,160 Speaker 1: link on the website rich on Tech dot tv again, 1928 01:40:58,240 --> 01:41:04,240 Speaker 1: the website for the the Body Part Indicator, Fairhealthconsumer dot Org. Ah. 1929 01:41:04,280 --> 01:41:06,120 Speaker 1: This is why I love this show. I love just 1930 01:41:06,160 --> 01:41:08,880 Speaker 1: getting this great information out there to help you and 1931 01:41:08,880 --> 01:41:11,679 Speaker 1: then to empower you as a consumer when it comes 1932 01:41:11,680 --> 01:41:14,479 Speaker 1: to all of this tech stuff. Coming up next, we'll 1933 01:41:14,520 --> 01:41:19,320 Speaker 1: do some more news and the feedback segment coming up 1934 01:41:19,360 --> 01:41:26,559 Speaker 1: right here on rich on Tech. Welcome back to rich 1935 01:41:26,640 --> 01:41:30,759 Speaker 1: on Tech. Rich DeMuro here hanging out with you, giving 1936 01:41:30,840 --> 01:41:34,040 Speaker 1: you the tech news and information you need to know 1937 01:41:34,160 --> 01:41:38,080 Speaker 1: to feel smart and really empowered with all this stuff, 1938 01:41:38,120 --> 01:41:41,559 Speaker 1: because it is it is not easy to navigate this 1939 01:41:41,640 --> 01:41:43,960 Speaker 1: world we live in, and I'm telling you, with the 1940 01:41:44,000 --> 01:41:47,559 Speaker 1: scam artist around every corner, it's just getting trickier and trickier. 1941 01:41:47,600 --> 01:41:50,639 Speaker 1: So I'm glad you're here. I'm glad you're learning. Let's 1942 01:41:50,680 --> 01:41:52,840 Speaker 1: get through a few news topics before I get to 1943 01:41:52,880 --> 01:41:56,960 Speaker 1: the feedback segment. Yelp has a new feature, AI powered 1944 01:41:57,040 --> 01:42:00,960 Speaker 1: Business Summaries. This is gonna show you the insights you 1945 01:42:01,000 --> 01:42:03,280 Speaker 1: need to know about a business. So it's gonna show 1946 01:42:03,280 --> 01:42:06,360 Speaker 1: you things like the atmosphere, the service, the amenities, the 1947 01:42:06,439 --> 01:42:11,559 Speaker 1: value or a popular dish. It's AI powered Business Summaries 1948 01:42:11,600 --> 01:42:13,840 Speaker 1: are available on iOS now. They're gonna roll out to 1949 01:42:13,840 --> 01:42:17,160 Speaker 1: Android and desktop later this year. That is brilliant because 1950 01:42:17,200 --> 01:42:19,080 Speaker 1: if you go look up a place on Yelp and 1951 01:42:19,080 --> 01:42:21,439 Speaker 1: it says, oh, this place is known for their you know, 1952 01:42:22,080 --> 01:42:26,120 Speaker 1: certain fish dish or whatever, their dessert, their cinmon role, 1953 01:42:26,479 --> 01:42:29,639 Speaker 1: It's like, oh, that's what I wanted to know. Brilliant 1954 01:42:29,640 --> 01:42:34,360 Speaker 1: feature there. We're seeing AI everywhere. TikTok is removing Universal 1955 01:42:34,479 --> 01:42:38,240 Speaker 1: Music after their licensing deal expired. TikTok has removed all 1956 01:42:38,320 --> 01:42:42,040 Speaker 1: music from Universal Music Group. The deal expired January thirty first. 1957 01:42:42,120 --> 01:42:45,280 Speaker 1: This affects artists like Taylor Swift, Bad Bunny, Billie Eilish, 1958 01:42:45,320 --> 01:42:50,040 Speaker 1: Ariana Grande, Justin Bieber. Universal says TikTok is not properly 1959 01:42:50,080 --> 01:42:55,160 Speaker 1: compensating artists. TikTok says Universal is greedy. Yeah, two big 1960 01:42:55,160 --> 01:42:58,080 Speaker 1: companies with a lot of money fighting. There's something new. 1961 01:42:58,880 --> 01:43:01,240 Speaker 1: So if you had one of these songs on your 1962 01:43:01,240 --> 01:43:04,960 Speaker 1: TikTok it's muted. At this point, Fossil is getting out 1963 01:43:04,960 --> 01:43:08,040 Speaker 1: of the smart watch business. The last watch they launched 1964 01:43:08,120 --> 01:43:10,240 Speaker 1: was in twenty twenty one. It was the Gen six. 1965 01:43:10,720 --> 01:43:13,479 Speaker 1: If you have a Fossil smart watch, they will continue 1966 01:43:13,479 --> 01:43:17,400 Speaker 1: to provide software updates for existing users for quote the 1967 01:43:17,439 --> 01:43:23,000 Speaker 1: next few years. Ford is giving away free Tesla chargers 1968 01:43:24,200 --> 01:43:27,120 Speaker 1: for their EV buyers. They're going to give free adapters 1969 01:43:27,600 --> 01:43:30,439 Speaker 1: to its EV buyers so they can use Tesla's charging network. 1970 01:43:30,479 --> 01:43:34,960 Speaker 1: This was announced by the Ford CEO model you're twenty 1971 01:43:35,000 --> 01:43:37,760 Speaker 1: twenty one to twenty twenty four Mustang Mock E and 1972 01:43:37,960 --> 01:43:40,240 Speaker 1: F one fifty lightning vehicles are going to get the 1973 01:43:40,320 --> 01:43:44,040 Speaker 1: free adapter. This is huge. If you own a Ford 1974 01:43:44,600 --> 01:43:47,519 Speaker 1: and you can now charge on Tesla's network, it is 1975 01:43:48,080 --> 01:43:52,439 Speaker 1: a game changer. This is so amazing. They didn't say 1976 01:43:52,439 --> 01:43:54,840 Speaker 1: when this is going to happen, but very soon. So 1977 01:43:55,840 --> 01:43:57,600 Speaker 1: we're going to start seeing a lot more people at 1978 01:43:57,600 --> 01:44:00,800 Speaker 1: the Tesla chargers, that's for sure. But pretty much every 1979 01:44:00,840 --> 01:44:05,799 Speaker 1: major automaker has pledged support for this Tesla charging standard, 1980 01:44:05,840 --> 01:44:08,160 Speaker 1: which they invented. They now call it the North American 1981 01:44:08,240 --> 01:44:11,880 Speaker 1: Charging Standard because it pretty much is so Tesla dominates. 1982 01:44:11,880 --> 01:44:13,400 Speaker 1: But the fact that if you bought a ford in 1983 01:44:13,439 --> 01:44:16,920 Speaker 1: the past three four years, Ford ev you're gonna get 1984 01:44:16,920 --> 01:44:20,479 Speaker 1: one of these adapters. That is incredible. Speaking of Tesla 1985 01:44:21,120 --> 01:44:26,320 Speaker 1: recalling two million vehicles, Oh my gosh, that sounds scary. 1986 01:44:26,520 --> 01:44:28,400 Speaker 1: That was the headline in the Wall Street Journal, among 1987 01:44:28,439 --> 01:44:31,360 Speaker 1: many others. But guess what the fix is a software 1988 01:44:31,439 --> 01:44:35,080 Speaker 1: update that probably already reached most Teslas. Yeah, this is 1989 01:44:35,080 --> 01:44:39,080 Speaker 1: getting out of control. Every time Tesla has a software update, Recall, 1990 01:44:39,920 --> 01:44:43,519 Speaker 1: it's a big headline on all the news places and 1991 01:44:43,560 --> 01:44:45,799 Speaker 1: then if you read it, it says, oh, it's a software update. 1992 01:44:46,160 --> 01:44:50,280 Speaker 1: So tech Crunch as well as myself, believes that we 1993 01:44:50,360 --> 01:44:52,599 Speaker 1: need to come up with a new word instead of safety. 1994 01:44:52,640 --> 01:44:55,760 Speaker 1: Recall that was when it was a car that had 1995 01:44:55,760 --> 01:44:58,760 Speaker 1: a gas engine. They need to replace something on that car, 1996 01:44:58,960 --> 01:45:02,200 Speaker 1: fix something, tweak something. When it's a software update, it 1997 01:45:02,280 --> 01:45:05,439 Speaker 1: sounds really scary and people get very concerned. But if 1998 01:45:05,479 --> 01:45:08,160 Speaker 1: you're talking a software update. For this one, it was 1999 01:45:08,200 --> 01:45:11,479 Speaker 1: a font size. They had to change the font on 2000 01:45:11,520 --> 01:45:15,080 Speaker 1: some of the visuals, the warning indicators. So we need 2001 01:45:15,120 --> 01:45:17,519 Speaker 1: a new word for this new new world we live 2002 01:45:17,520 --> 01:45:22,360 Speaker 1: in of software updates for evs because recall sounds very 2003 01:45:22,400 --> 01:45:25,560 Speaker 1: scary and it gets people necessarily up in arm unnecessarily 2004 01:45:25,640 --> 01:45:30,920 Speaker 1: up in arms. Bard can now generate AI images. If 2005 01:45:30,960 --> 01:45:33,200 Speaker 1: you go to Bard dot Google dot com, you can 2006 01:45:33,200 --> 01:45:34,800 Speaker 1: type in what you want it to make an image 2007 01:45:34,840 --> 01:45:38,360 Speaker 1: of and it will make two images. If you want more, 2008 01:45:38,439 --> 01:45:41,479 Speaker 1: it'll do that too. This is completely free, so use 2009 01:45:41,479 --> 01:45:43,880 Speaker 1: your imagination. You can use this to make all kinds 2010 01:45:43,920 --> 01:45:48,040 Speaker 1: of cool images and they're very realistic. So Bard dot 2011 01:45:48,120 --> 01:45:50,960 Speaker 1: Google dot com you can now ask it to make images. 2012 01:45:51,040 --> 01:45:55,559 Speaker 1: Google is really soup and up it's AI. And Filo 2013 01:45:55,840 --> 01:45:59,559 Speaker 1: now available on Visio smart TVs. Filo is a very 2014 01:45:59,600 --> 01:46:04,120 Speaker 1: inexpensive streaming service. They focus on sort of entertainment options. 2015 01:46:04,160 --> 01:46:06,920 Speaker 1: They sort of stay away from the sports because that's expensive. 2016 01:46:07,439 --> 01:46:09,240 Speaker 1: So I think their plans start at twenty five bucks 2017 01:46:09,280 --> 01:46:12,640 Speaker 1: a month for seventy channels plus a DVR. If you 2018 01:46:12,680 --> 01:46:15,599 Speaker 1: have a visiotv you can just find the Filo app 2019 01:46:15,640 --> 01:46:19,040 Speaker 1: on there. It is now available on the Visio smart TVs. 2020 01:46:19,640 --> 01:46:24,040 Speaker 1: And finally, did I already say finally, there's a new 2021 01:46:24,080 --> 01:46:27,559 Speaker 1: app for the iPhone called arc Search by the browser company. 2022 01:46:27,600 --> 01:46:30,280 Speaker 1: I told you about Perplexity AI. A couple of weeks ago. 2023 01:46:30,680 --> 01:46:33,680 Speaker 1: This is similar. Basically, they do a thing where they 2024 01:46:33,680 --> 01:46:36,680 Speaker 1: will use AI to search for you. So if you 2025 01:46:36,720 --> 01:46:38,880 Speaker 1: type in a topic, you say search for me, or 2026 01:46:38,920 --> 01:46:40,800 Speaker 1: come up with a whole page with a summary of 2027 01:46:40,800 --> 01:46:45,439 Speaker 1: that whole topic. It's called arc search arc search by 2028 01:46:45,439 --> 01:46:48,639 Speaker 1: the browser company. It's a really cool way of searching 2029 01:46:48,640 --> 01:46:51,919 Speaker 1: the Internet. That's different. They still do the standard Google searches, 2030 01:46:51,920 --> 01:46:54,559 Speaker 1: but this is a new way to search. I also 2031 01:46:54,640 --> 01:46:58,200 Speaker 1: love Perplexity. Perplexity AI is the app that I've been 2032 01:46:58,280 --> 01:47:01,759 Speaker 1: using a lot more so instead of going to Google 2033 01:47:01,800 --> 01:47:04,840 Speaker 1: for something, I would just go to Perplexity and type 2034 01:47:04,880 --> 01:47:07,000 Speaker 1: in a name or something or a place, and it 2035 01:47:07,000 --> 01:47:09,360 Speaker 1: will give me like a whole almost like a book 2036 01:47:09,360 --> 01:47:11,960 Speaker 1: report you would do back in the day, but it's 2037 01:47:12,080 --> 01:47:15,800 Speaker 1: coming up with everything on the fly. Feedback time. Gilbert says, 2038 01:47:15,840 --> 01:47:18,000 Speaker 1: love your podcast. Rich on Tech is a great follow 2039 01:47:18,080 --> 01:47:20,080 Speaker 1: up to Leo. I feel sorry for the guy in 2040 01:47:20,160 --> 01:47:23,160 Speaker 1: last week's show who fell asleep and accidentally bought courtside 2041 01:47:23,240 --> 01:47:27,040 Speaker 1: Laker seats. You should play Steve Goodman's vegimatic song for him. 2042 01:47:27,160 --> 01:47:29,320 Speaker 1: Keep up the good work. I'm not familiar with that song, 2043 01:47:29,360 --> 01:47:35,840 Speaker 1: but thank you, Gilbert. Let's see let's see what else here? Oh. 2044 01:47:36,160 --> 01:47:38,920 Speaker 1: Neil says, Hey Rich, I loved yesterday's show. Your guests 2045 01:47:38,920 --> 01:47:41,599 Speaker 1: have been very good at making the topics understandable yet 2046 01:47:41,640 --> 01:47:44,639 Speaker 1: covering what we need to know. Your brother's radio persona 2047 01:47:44,720 --> 01:47:46,960 Speaker 1: was excellent. I bet your parents are pretty cool. Thanks 2048 01:47:47,040 --> 01:47:50,840 Speaker 1: for your great service. Neil from Ohio. Neil, I know 2049 01:47:51,120 --> 01:47:54,400 Speaker 1: is a listener that I like. Hey Rich, Kevin says, 2050 01:47:54,439 --> 01:47:56,320 Speaker 1: I enjoy your show whenever I get a chance to listen, 2051 01:47:56,400 --> 01:47:58,439 Speaker 1: and mainly for the help you give to older ones. 2052 01:47:58,960 --> 01:48:01,200 Speaker 1: One thing people can do on Windows is to create 2053 01:48:01,240 --> 01:48:03,680 Speaker 1: a restore point before an update, just in case the 2054 01:48:03,720 --> 01:48:06,880 Speaker 1: update goes heywire. That way it can be easily reversed. 2055 01:48:07,240 --> 01:48:10,920 Speaker 1: Good job on the show. Thank you, Kevin. That's gonna 2056 01:48:10,960 --> 01:48:12,479 Speaker 1: do it for this episode. You can find links to 2057 01:48:12,479 --> 01:48:15,120 Speaker 1: everything I mentioned on the website. Just go to richontech 2058 01:48:15,240 --> 01:48:17,760 Speaker 1: dot tv. You can find me on social media. I 2059 01:48:17,840 --> 01:48:20,800 Speaker 1: am at rich on Tech. Next week I'm headed to 2060 01:48:20,840 --> 01:48:23,559 Speaker 1: the Chicago Auto Show, so I'll tell you all about 2061 01:48:23,560 --> 01:48:25,760 Speaker 1: the cool stuff I see there. Thank you so much 2062 01:48:25,760 --> 01:48:27,760 Speaker 1: for listening. There are so many ways you can spend 2063 01:48:27,800 --> 01:48:30,439 Speaker 1: your time. I do appreciate you spending it right here 2064 01:48:30,479 --> 01:48:33,000 Speaker 1: with me. My name is rich Demiro. I will talk 2065 01:48:33,040 --> 01:48:34,000 Speaker 1: to you real soon