1 00:00:02,040 --> 00:00:04,680 Speaker 1: The following program has been through the quarters. Ron and 2 00:00:04,760 --> 00:00:07,240 Speaker 1: an Ian. If they're changing the dream plug gas get now, 3 00:00:07,680 --> 00:00:09,760 Speaker 1: chances are you won't have to replace the oil pan 4 00:00:09,920 --> 00:00:12,119 Speaker 1: later on somewhere down the road as you as this 5 00:00:12,160 --> 00:00:14,640 Speaker 1: car ages with you, that car Doctor, you could get 6 00:00:14,680 --> 00:00:17,360 Speaker 1: a camp. But then that's something else to take care of, uh, 7 00:00:17,480 --> 00:00:22,800 Speaker 1: you know, and that's good advice the problem because you 8 00:00:22,840 --> 00:00:25,240 Speaker 1: know how much damn it they can do. And welcome 9 00:00:25,320 --> 00:00:28,360 Speaker 1: to the radio home of Ron and Anian the Car Doctor, 10 00:00:28,680 --> 00:00:33,080 Speaker 1: since this is where car owners the world overturned to 11 00:00:33,280 --> 00:00:37,480 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 12 00:00:37,479 --> 00:00:40,080 Speaker 1: giving you a busy signal, pick up the phone and 13 00:00:40,120 --> 00:00:43,199 Speaker 1: call in the garage to orders are open. But I 14 00:00:43,240 --> 00:00:45,480 Speaker 1: am here to take their call at eight five five 15 00:00:45,560 --> 00:00:53,720 Speaker 1: five six and now running. Hey, welcome to board. You 16 00:00:53,760 --> 00:00:57,880 Speaker 1: know it was probably gossiping to date myself. Date was invented, 17 00:00:57,920 --> 00:01:00,040 Speaker 1: God was wrong. When I was a little kid and 18 00:01:00,040 --> 00:01:02,120 Speaker 1: I was just learning how to repair cars, and I 19 00:01:02,160 --> 00:01:05,600 Speaker 1: was going to the General Motors Training Center here in Union, 20 00:01:05,640 --> 00:01:08,919 Speaker 1: New Jersey, and they had an instructor there, Margaret Haynes 21 00:01:08,959 --> 00:01:11,520 Speaker 1: Peggy Hines, and she was the smartest thing you ever 22 00:01:11,560 --> 00:01:15,119 Speaker 1: saw all right, she just I was really impressed, not 23 00:01:15,319 --> 00:01:18,560 Speaker 1: because she was a woman fixing cars, but just she 24 00:01:18,720 --> 00:01:21,760 Speaker 1: was just that smart. I never forgot that, and it 25 00:01:21,840 --> 00:01:24,640 Speaker 1: really taught me a valuable lesson early on that you 26 00:01:24,680 --> 00:01:27,320 Speaker 1: know what anybody can fix cars, it's it's just their 27 00:01:27,400 --> 00:01:29,640 Speaker 1: skill setting. You know, the size of the fight and 28 00:01:29,640 --> 00:01:32,080 Speaker 1: the cats, so to speak. And I thought it would 29 00:01:32,080 --> 00:01:35,560 Speaker 1: be interesting to really go across and talk about this 30 00:01:35,959 --> 00:01:38,520 Speaker 1: with Jessica Tulicious and I hope I'm saying that right, 31 00:01:38,520 --> 00:01:40,240 Speaker 1: and she's gonna explain that last name to me in 32 00:01:40,240 --> 00:01:42,720 Speaker 1: a minute, with a last name like an Indian right, 33 00:01:42,760 --> 00:01:45,680 Speaker 1: that it always counts how we say last names. And 34 00:01:45,720 --> 00:01:48,360 Speaker 1: she's with women in Autocare and Jessica, welcome board. Thanks 35 00:01:48,360 --> 00:01:51,800 Speaker 1: for being part of the Car Doctor today, Ronnie, thanks 36 00:01:51,840 --> 00:01:54,960 Speaker 1: so much for having me. I'm so excited. My last 37 00:01:55,040 --> 00:01:59,440 Speaker 1: name is Calicious, pronounced like delicious, and my grandparents had 38 00:01:59,480 --> 00:02:02,000 Speaker 1: a bakery just south of Chicago. You know, It's called 39 00:02:02,040 --> 00:02:05,200 Speaker 1: the Tolicious Delicious Bakery. And to my dad and his 40 00:02:05,960 --> 00:02:08,160 Speaker 1: brother and sisters woke up every morning with a big 41 00:02:08,200 --> 00:02:12,239 Speaker 1: old plate of doughnuts. Wait a minute, the bakery's gone. 42 00:02:12,240 --> 00:02:14,359 Speaker 1: Do you need a test taster, Tom and I'll come out. 43 00:02:14,400 --> 00:02:16,840 Speaker 1: We're glad that we're glad to help. Uh, you know 44 00:02:17,160 --> 00:02:21,519 Speaker 1: we could be the the great question. The bakery is gone. 45 00:02:21,840 --> 00:02:25,760 Speaker 1: But last year, um, somebody was tramping through some antique 46 00:02:25,760 --> 00:02:28,600 Speaker 1: stores and my cousin and his family found the sign 47 00:02:28,919 --> 00:02:32,359 Speaker 1: from our delicious, delicious bakery store. Um, you know, three 48 00:02:32,520 --> 00:02:35,079 Speaker 1: or four hours from where the bakery was for sale 49 00:02:35,080 --> 00:02:38,600 Speaker 1: and antique shop they wanted for it. You know, it's 50 00:02:38,639 --> 00:02:41,680 Speaker 1: funny because things like that, the mom and pop store 51 00:02:41,720 --> 00:02:46,120 Speaker 1: that endured and created those legacies and those memories. You know, 52 00:02:46,200 --> 00:02:49,200 Speaker 1: those those recipes are the best. Those recipes are the gold. 53 00:02:49,200 --> 00:02:53,280 Speaker 1: Does the family still have the recipes? They do? Yeah, 54 00:02:53,840 --> 00:02:55,799 Speaker 1: it's a mom and pop shop kind of like yours. Right, 55 00:02:55,840 --> 00:02:59,720 Speaker 1: you've got out a little little Did I know what 56 00:02:59,760 --> 00:03:02,080 Speaker 1: I was creating when I when I tried to create this, 57 00:03:02,200 --> 00:03:04,919 Speaker 1: you know, and that's a true story where I was started. 58 00:03:04,919 --> 00:03:07,120 Speaker 1: I remember going down to the General Motors Training Center 59 00:03:07,120 --> 00:03:12,440 Speaker 1: and union. It was eighty two eighty three, and Peggy 60 00:03:12,560 --> 00:03:15,119 Speaker 1: Hines was the smartest thing on two feet. She could 61 00:03:15,320 --> 00:03:19,519 Speaker 1: outshine all the other male instructors. And you know, you 62 00:03:19,520 --> 00:03:21,480 Speaker 1: don't want to get into the male female like it's 63 00:03:21,520 --> 00:03:23,480 Speaker 1: a battle thing here. But just you know, you can 64 00:03:23,520 --> 00:03:26,360 Speaker 1: be smart. Anybody can fix cars. It's it's the amount 65 00:03:26,360 --> 00:03:28,440 Speaker 1: of brains and the amount of fighting the cat and 66 00:03:28,480 --> 00:03:29,959 Speaker 1: how bad do you want it and how bad do 67 00:03:30,000 --> 00:03:32,120 Speaker 1: you want to learn it? When I when I saw this, 68 00:03:32,480 --> 00:03:35,920 Speaker 1: you know this women are autocare You know, full transparency here. 69 00:03:36,160 --> 00:03:38,120 Speaker 1: You guys put out a press release talking about this, 70 00:03:38,160 --> 00:03:39,640 Speaker 1: and I said, I want to talk to these people 71 00:03:39,680 --> 00:03:42,520 Speaker 1: because this is really it's the first time I'm seeing it, 72 00:03:42,920 --> 00:03:44,640 Speaker 1: and I think it's a heck of an idea of 73 00:03:44,640 --> 00:03:48,280 Speaker 1: what you're trying to accomplish making people more aware. Tell 74 00:03:48,360 --> 00:03:53,360 Speaker 1: us what's women in auto care all about? Thinks? So 75 00:03:53,480 --> 00:03:58,080 Speaker 1: when the Women in AUTOCAREIST is associated with the Autocare 76 00:03:58,120 --> 00:04:02,839 Speaker 1: Association UM, and the Care Association is comprising about five 77 00:04:03,240 --> 00:04:07,000 Speaker 1: thousand businesses, businesses like yours UM that do anything that 78 00:04:07,040 --> 00:04:10,240 Speaker 1: happens to a car after it leaves the dealership UM, 79 00:04:10,320 --> 00:04:12,840 Speaker 1: and the Women in Other Care is affiliated with that, 80 00:04:12,920 --> 00:04:14,600 Speaker 1: and it's just any women who work in any of 81 00:04:14,600 --> 00:04:17,640 Speaker 1: those businesses. So it could be technicians, it could be 82 00:04:17,680 --> 00:04:22,520 Speaker 1: people who work in marketing or HR salespeople's designers, engineers, UM. 83 00:04:22,560 --> 00:04:25,320 Speaker 1: We've got a lot of shop women's shop owners. Um, 84 00:04:25,360 --> 00:04:27,480 Speaker 1: we don't have a lot of female technicians. There aren't 85 00:04:27,480 --> 00:04:29,040 Speaker 1: a lot out there, but we want more and we're 86 00:04:29,040 --> 00:04:31,520 Speaker 1: working really hard to recruit them. Um. There are some 87 00:04:31,560 --> 00:04:34,240 Speaker 1: cool companies out there right now that are doing a 88 00:04:34,279 --> 00:04:36,600 Speaker 1: lot of work in order to get more technicians out 89 00:04:36,600 --> 00:04:39,279 Speaker 1: in the market, and women especially. Why do you think 90 00:04:39,320 --> 00:04:42,680 Speaker 1: that is, Jessica. You know we're technicians. There's a shortage 91 00:04:43,000 --> 00:04:46,720 Speaker 1: of competent technicians, all right, and we all know this, 92 00:04:46,960 --> 00:04:49,479 Speaker 1: and you know, if women can do the job, is 93 00:04:49,480 --> 00:04:52,680 Speaker 1: it are they? Do we have a bias problem here? 94 00:04:52,839 --> 00:04:53,960 Speaker 1: You know? I don't know any way to say this 95 00:04:54,000 --> 00:04:57,000 Speaker 1: without being politically incorrect, but do men just look down 96 00:04:57,040 --> 00:04:58,839 Speaker 1: upon it? I'd be I'd be thrilled to have somebody 97 00:04:58,839 --> 00:05:00,720 Speaker 1: smart working next to me. I don't or if if, 98 00:05:00,960 --> 00:05:03,880 Speaker 1: if they're male, female, or anything in between, it doesn't matter. 99 00:05:03,920 --> 00:05:07,600 Speaker 1: Can you fix a car? Right? Yeah, it's it's a 100 00:05:07,640 --> 00:05:09,479 Speaker 1: super hard question to answer, right. I don't think you 101 00:05:09,520 --> 00:05:11,120 Speaker 1: have enough time in this radio show for us to 102 00:05:11,160 --> 00:05:13,880 Speaker 1: solve that problem. Um. But the more that we can 103 00:05:13,920 --> 00:05:17,599 Speaker 1: recruit them and art organization is all about connecting, empowering 104 00:05:17,720 --> 00:05:20,479 Speaker 1: and mentoring women. Um. In order to get them into 105 00:05:20,480 --> 00:05:22,400 Speaker 1: this industry and then to stay in it. It's an 106 00:05:22,400 --> 00:05:25,359 Speaker 1: awesome business to be in. It does great in good times, 107 00:05:25,400 --> 00:05:28,160 Speaker 1: it does great in recesstionary time. I think we've all 108 00:05:28,240 --> 00:05:31,039 Speaker 1: learned in COVID that not every business is made equal, 109 00:05:31,040 --> 00:05:34,320 Speaker 1: and we're so lucky to be in an industry that's 110 00:05:33,360 --> 00:05:36,560 Speaker 1: that's well. And you know to that point here in 111 00:05:36,600 --> 00:05:39,840 Speaker 1: New Jersey back in March or April whatever it was, 112 00:05:39,880 --> 00:05:42,040 Speaker 1: and they were going to shut down all the businesses, 113 00:05:42,040 --> 00:05:44,080 Speaker 1: which they did, and they were going to shut down 114 00:05:44,240 --> 00:05:47,039 Speaker 1: order repair. To your point, I believe one of the 115 00:05:47,080 --> 00:05:50,000 Speaker 1: state senators on the way home from work one night 116 00:05:50,640 --> 00:05:53,560 Speaker 1: got a flat and he couldn't get a flat fixed. 117 00:05:53,640 --> 00:05:55,800 Speaker 1: How come well, you closed all the order repair shops 118 00:05:56,040 --> 00:05:58,120 Speaker 1: and right away that order was rescinded. Everybody got the 119 00:05:58,120 --> 00:06:00,000 Speaker 1: reopen again, Like, hey, you know what we are to say, 120 00:06:00,040 --> 00:06:03,039 Speaker 1: null business. You're right, we do do well in in 121 00:06:03,200 --> 00:06:05,919 Speaker 1: good times in bad times. The percentage of women in 122 00:06:06,000 --> 00:06:08,120 Speaker 1: order repair right now is less than two percent I 123 00:06:08,160 --> 00:06:12,560 Speaker 1: think right that that are fixing cars, actual technicians. Yeah, 124 00:06:12,640 --> 00:06:15,839 Speaker 1: you're absolutely right. Overall in the workforce are about forty 125 00:06:15,880 --> 00:06:19,400 Speaker 1: two percent of women um in the entire autocare aftermarket 126 00:06:19,440 --> 00:06:22,560 Speaker 1: there are about twenty seven percent and like you said, 127 00:06:22,600 --> 00:06:25,280 Speaker 1: technicians with less than two percent. And there's a cool 128 00:06:25,360 --> 00:06:29,479 Speaker 1: company that that's involved with us called tech Force and 129 00:06:29,680 --> 00:06:33,400 Speaker 1: uh it's a startup company that's focused just on educating 130 00:06:33,480 --> 00:06:36,880 Speaker 1: and getting high school students and and beyond interested in 131 00:06:36,880 --> 00:06:41,080 Speaker 1: this field. So, you know, how do you solicit or 132 00:06:41,240 --> 00:06:44,400 Speaker 1: you know, are you going to trade shows? Are you 133 00:06:44,400 --> 00:06:47,080 Speaker 1: you know, is this is this word of mouth? You know, 134 00:06:47,160 --> 00:06:50,840 Speaker 1: how do you help women in this community because obviously 135 00:06:51,000 --> 00:06:54,000 Speaker 1: once they're in, you know, we'll make the example. Maybe 136 00:06:54,120 --> 00:06:56,000 Speaker 1: there are women out there that are selling cars, but 137 00:06:56,040 --> 00:06:58,360 Speaker 1: they really want to fix cars. Can you help them 138 00:06:58,920 --> 00:07:03,159 Speaker 1: get into the bays? Yeah? Yeah, absolutely. You know, we're 139 00:07:03,160 --> 00:07:06,480 Speaker 1: all about educating, mentoring and connecting. So one of our 140 00:07:06,520 --> 00:07:09,880 Speaker 1: platforms is we have this amazing scholarship funds. We've given 141 00:07:09,880 --> 00:07:11,720 Speaker 1: more than half a million dollars to high school and 142 00:07:11,760 --> 00:07:16,240 Speaker 1: post secondary education for women who are interested in this industry. Um, 143 00:07:16,280 --> 00:07:20,120 Speaker 1: there are some cool stories about about women around that 144 00:07:20,240 --> 00:07:22,840 Speaker 1: we've we've really helped and brought them into this industry 145 00:07:22,840 --> 00:07:26,280 Speaker 1: and made them feel awesome about being involved in automotive 146 00:07:26,320 --> 00:07:28,800 Speaker 1: because it is such a phenomenal place to be UM. 147 00:07:28,840 --> 00:07:31,600 Speaker 1: We have a mentoring platform. So that's about once you're 148 00:07:31,640 --> 00:07:34,600 Speaker 1: in the industry, really helping UM to match the leaders 149 00:07:34,600 --> 00:07:36,960 Speaker 1: of today with the leaders of tomorrow. We have a 150 00:07:37,000 --> 00:07:41,320 Speaker 1: ton of opportunities through virtual events and leadership conferences UM 151 00:07:41,360 --> 00:07:43,440 Speaker 1: and mixers in order to make sure that people are 152 00:07:43,480 --> 00:07:46,360 Speaker 1: continuing to connect and build relationships so that we can 153 00:07:46,520 --> 00:07:49,440 Speaker 1: keep them here. Jessica, tell me real quick about the 154 00:07:49,520 --> 00:07:51,880 Speaker 1: virtual events, Like, what are some of the virtual events 155 00:07:51,880 --> 00:07:55,680 Speaker 1: you guys are doing. Yeah, you know, like your business, 156 00:07:55,760 --> 00:07:58,560 Speaker 1: you probably had to pivot during COVID, right, nobody was 157 00:07:58,600 --> 00:08:01,840 Speaker 1: expecting this. We certainly had to do the same thing. 158 00:08:02,200 --> 00:08:04,680 Speaker 1: I took over this this role on this committee. It's 159 00:08:04,680 --> 00:08:07,920 Speaker 1: a volunteer position that I have UH in March, and 160 00:08:07,960 --> 00:08:09,760 Speaker 1: March was a funny time to take this over. And 161 00:08:10,080 --> 00:08:12,080 Speaker 1: our goal was how do we mentor women, how do 162 00:08:12,120 --> 00:08:13,680 Speaker 1: we get more women involved? How do we give out 163 00:08:13,720 --> 00:08:16,160 Speaker 1: a bunch of scholarships UM? And that was tough and 164 00:08:16,200 --> 00:08:18,000 Speaker 1: we had to figure out how do we connect people 165 00:08:18,200 --> 00:08:21,720 Speaker 1: when they can't be in person. And so like everywhere UM, 166 00:08:21,760 --> 00:08:25,160 Speaker 1: we've been really we've been really resilient, and we launched 167 00:08:25,400 --> 00:08:28,000 Speaker 1: a series of virtual events. And when we deal about 168 00:08:28,000 --> 00:08:31,000 Speaker 1: three a month, and we've had some super cool speakers. 169 00:08:31,000 --> 00:08:33,160 Speaker 1: Maybe you'll come on Run Run one day and speaker 170 00:08:33,200 --> 00:08:36,520 Speaker 1: we've had. We've had an S sixteen pilot share secrets 171 00:08:36,520 --> 00:08:40,520 Speaker 1: of bandwidth. We've had a FedEx employee talked to us 172 00:08:40,520 --> 00:08:44,600 Speaker 1: about how to communicate better during COVID. UH really meet people. 173 00:08:44,679 --> 00:08:46,440 Speaker 1: So it might be a really cool thing for you 174 00:08:46,480 --> 00:08:48,040 Speaker 1: to come on and talk to us about how you 175 00:08:48,120 --> 00:08:50,440 Speaker 1: pivoted during this time and um, and then how you 176 00:08:50,480 --> 00:08:53,480 Speaker 1: started a podcast from owning a owning a shop and 177 00:08:53,520 --> 00:08:56,240 Speaker 1: how that transitions, how that builds your business. There's not 178 00:08:56,360 --> 00:08:58,760 Speaker 1: enough time in the course of this radio show to 179 00:08:58,840 --> 00:09:02,040 Speaker 1: explain how this radio show became a podcast became you know, 180 00:09:02,120 --> 00:09:03,920 Speaker 1: one of the top two hundred in the country. It's 181 00:09:04,360 --> 00:09:06,599 Speaker 1: that's a very long story. Jessica state point. Let me 182 00:09:06,640 --> 00:09:08,760 Speaker 1: pull over and take a pause, and when we return, 183 00:09:08,800 --> 00:09:12,440 Speaker 1: we'll pick up this conversation again. I'm here with Jessica Talicious. 184 00:09:12,600 --> 00:09:15,520 Speaker 1: Did I get that right? I got that right? And uh, 185 00:09:15,600 --> 00:09:17,400 Speaker 1: I'm running any of the car Doctor. We'll be back 186 00:09:17,520 --> 00:09:35,640 Speaker 1: right after this. Don't go away. When you get keep 187 00:09:35,760 --> 00:09:39,440 Speaker 1: Ron's number hand eight five five five zero nine zero 188 00:09:39,559 --> 00:09:41,880 Speaker 1: zero for when you really need advice on your car. 189 00:09:42,280 --> 00:09:44,839 Speaker 1: Here's Rob. Hey, welcome back. I'm on any in the 190 00:09:44,880 --> 00:09:47,520 Speaker 1: car doctor. We're here talking with Jessica Talicious. She's with 191 00:09:47,559 --> 00:09:51,880 Speaker 1: women in Autocare. Jessica, you're still there. I'm still here. Yeah, 192 00:09:52,400 --> 00:09:54,760 Speaker 1: I'm glad. I would hope that you didn't drive away 193 00:09:54,760 --> 00:09:57,440 Speaker 1: to go get some donuts from Grandma and Grandpa's bakery 194 00:09:57,480 --> 00:09:59,400 Speaker 1: that was in Chicago that we talked about in the 195 00:09:59,480 --> 00:10:02,560 Speaker 1: open um. You see, you got me thinking about food again, 196 00:10:02,559 --> 00:10:04,440 Speaker 1: and that's hard when you when you're an Armenian boy, 197 00:10:04,520 --> 00:10:07,960 Speaker 1: It's just it's all about the donuts. Um. You know, 198 00:10:08,000 --> 00:10:11,800 Speaker 1: we're talking about the virtual events that women in all 199 00:10:11,920 --> 00:10:13,320 Speaker 1: care are putting on and some of the things that 200 00:10:13,360 --> 00:10:15,680 Speaker 1: you guys are doing. And you've got a lot of effort. 201 00:10:15,720 --> 00:10:18,440 Speaker 1: You've got scholarships going on, you're trying to connect with 202 00:10:18,480 --> 00:10:21,560 Speaker 1: women in secondary and and um, you know, all sorts 203 00:10:21,559 --> 00:10:24,199 Speaker 1: of levels of education. So let me ask you the 204 00:10:24,280 --> 00:10:26,360 Speaker 1: hard question, and I'll say it as simply as I can. 205 00:10:27,040 --> 00:10:29,480 Speaker 1: Why is it important for women to work in this industry, 206 00:10:29,600 --> 00:10:31,679 Speaker 1: in a male dominated industry. Why do we want to 207 00:10:31,720 --> 00:10:34,920 Speaker 1: get women involved? What's the upside? Yeah, it's such a 208 00:10:34,920 --> 00:10:37,880 Speaker 1: great question. Ron Um and this makes surprise you, but 209 00:10:38,360 --> 00:10:41,840 Speaker 1: sixty seven percent of a shot target customers or women, 210 00:10:42,280 --> 00:10:46,040 Speaker 1: and women represent about two hundred billion dollars of the 211 00:10:46,160 --> 00:10:51,880 Speaker 1: b on repairs and services. Uh So, so it's it's 212 00:10:51,920 --> 00:10:53,679 Speaker 1: it's good for your pocket, right, it's good for your 213 00:10:53,679 --> 00:10:56,440 Speaker 1: bottom line. Well, I've always said listen, I've always said 214 00:10:56,480 --> 00:11:00,080 Speaker 1: that women customers because you know, listen, back when I 215 00:11:00,080 --> 00:11:03,040 Speaker 1: taught high school auto shop a million years ago, Um, 216 00:11:03,280 --> 00:11:05,360 Speaker 1: you know, it was you would always notice the girls 217 00:11:05,400 --> 00:11:07,679 Speaker 1: always sat on the edge of their seat, right, they 218 00:11:07,720 --> 00:11:11,000 Speaker 1: were always paying attention the boys. My my dad told 219 00:11:11,000 --> 00:11:12,640 Speaker 1: me how to work on cars. This guy's an idiot, 220 00:11:12,679 --> 00:11:14,120 Speaker 1: he doesn't know what he's talking about. And they would 221 00:11:14,160 --> 00:11:16,560 Speaker 1: always sit back and they wouldn't pay attention. So it 222 00:11:16,679 --> 00:11:19,800 Speaker 1: was always and it's to this day. It's easier to 223 00:11:19,800 --> 00:11:23,120 Speaker 1: connect with women if you talk to them, not at them, 224 00:11:23,200 --> 00:11:25,319 Speaker 1: and you know, you make that connection, and it's a 225 00:11:25,360 --> 00:11:27,199 Speaker 1: whole lot easier to run the shop. And that's one 226 00:11:27,200 --> 00:11:28,840 Speaker 1: of the things you want to know. How we've gotten 227 00:11:28,880 --> 00:11:31,320 Speaker 1: to the point where we are now. It's it's COVID 228 00:11:31,400 --> 00:11:34,760 Speaker 1: or not COVID. Just talk to people. But women in particular, 229 00:11:34,800 --> 00:11:36,760 Speaker 1: they like to be talked to and paid attention to 230 00:11:36,920 --> 00:11:40,880 Speaker 1: and just not patronized but explain things. And you know 231 00:11:41,040 --> 00:11:44,120 Speaker 1: it generates business. And I think that's what you're telling us, 232 00:11:44,240 --> 00:11:47,800 Speaker 1: right sure. Yeah. One of the books that we read 233 00:11:48,120 --> 00:11:51,360 Speaker 1: this year was by Sally Project, who's the CEO of 234 00:11:51,400 --> 00:11:53,640 Speaker 1: Maryland or has been in the pastive the DEO of 235 00:11:53,720 --> 00:11:56,679 Speaker 1: Maryland and City Group, and she's the founder of Elvest, 236 00:11:56,760 --> 00:12:00,720 Speaker 1: which is an investment platform that is dedicated and designed 237 00:12:00,720 --> 00:12:03,120 Speaker 1: for women UM. And she says, when you're invested in 238 00:12:03,160 --> 00:12:05,959 Speaker 1: women and in companies that support women, UM, you can 239 00:12:06,000 --> 00:12:10,320 Speaker 1: bring about a rare win win win for families, nations, 240 00:12:10,400 --> 00:12:13,520 Speaker 1: and the planet. I believe, I really do. I think, 241 00:12:14,360 --> 00:12:18,880 Speaker 1: you know, I I think the takeaway here has to 242 00:12:18,960 --> 00:12:21,600 Speaker 1: be that and I like it. I really do. You're 243 00:12:21,640 --> 00:12:23,360 Speaker 1: trying to kick over the table of the good old 244 00:12:23,360 --> 00:12:25,800 Speaker 1: boys club. And there's no other way to say it. UM, 245 00:12:26,280 --> 00:12:28,680 Speaker 1: You're you're you're trying to come into a male dominated 246 00:12:28,720 --> 00:12:33,240 Speaker 1: industry that you know, it's it's so obvious to anybody 247 00:12:33,280 --> 00:12:36,360 Speaker 1: that's in it any length of time that needs help, 248 00:12:37,040 --> 00:12:39,840 Speaker 1: you know. I I when I left the shop yesterday 249 00:12:39,880 --> 00:12:41,520 Speaker 1: and I was talking to my buddy Timmy's a tech 250 00:12:41,559 --> 00:12:44,480 Speaker 1: at the local Nissan dealer. And Tim's about as level 251 00:12:44,480 --> 00:12:46,199 Speaker 1: head as it comes. And you know, he says it 252 00:12:46,320 --> 00:12:48,400 Speaker 1: playing and simply goes. He called me up. He had 253 00:12:48,440 --> 00:12:50,320 Speaker 1: a problem about a car, and we were talking about it, 254 00:12:50,520 --> 00:12:53,000 Speaker 1: and he said, listen, I'm willing to take help from anybody. 255 00:12:53,400 --> 00:12:56,520 Speaker 1: He goes. You know, it's it's so difficult working on 256 00:12:56,559 --> 00:12:59,520 Speaker 1: cars today. Anybody that thinks they can fix cars, step 257 00:12:59,559 --> 00:13:02,440 Speaker 1: in and help me, because you know, we need to 258 00:13:02,559 --> 00:13:05,719 Speaker 1: understand and resolve the issues we're having with cars. And 259 00:13:06,080 --> 00:13:09,600 Speaker 1: you know that's why I said, men, women, elephants, guerrillas. 260 00:13:09,640 --> 00:13:10,960 Speaker 1: I don't care what it is. If it can fix 261 00:13:11,000 --> 00:13:12,280 Speaker 1: a car, let's put it in the bay and get 262 00:13:12,280 --> 00:13:15,160 Speaker 1: it to work. Uh, you know, And that's that's all 263 00:13:15,240 --> 00:13:17,360 Speaker 1: part of this. And I think that's what you guys 264 00:13:17,360 --> 00:13:20,880 Speaker 1: have realized. And I think you're really smart for doing so. UM. 265 00:13:21,200 --> 00:13:25,199 Speaker 1: Any any cool women involved, I'm sorry, go ahead there, Yeah, no, 266 00:13:25,320 --> 00:13:27,160 Speaker 1: there are. I was just thinking, you know, I guess 267 00:13:27,160 --> 00:13:28,920 Speaker 1: a few weeks ago you had some folks on who 268 00:13:28,960 --> 00:13:32,160 Speaker 1: talked about the right to repair UM. And the Autocare 269 00:13:32,160 --> 00:13:36,640 Speaker 1: Association is the national association that has put together that campaign. Uh, 270 00:13:36,679 --> 00:13:39,400 Speaker 1: and women are a big part of that. Right, Um, 271 00:13:39,600 --> 00:13:41,440 Speaker 1: and men, we're all a big part of that. And 272 00:13:41,520 --> 00:13:43,920 Speaker 1: it's it's such an important thing for shops like yours. 273 00:13:45,080 --> 00:13:49,320 Speaker 1: Yeah it is, and you know it's listen, there's there's 274 00:13:49,960 --> 00:13:52,280 Speaker 1: there's it's a two part process. There's men, there's women. 275 00:13:52,280 --> 00:13:54,640 Speaker 1: Everybody's gonna make a decision. Everybody's got to be involved 276 00:13:55,000 --> 00:13:58,880 Speaker 1: in what's going on here. Um, you know who who 277 00:13:58,920 --> 00:14:00,400 Speaker 1: are some of the cool women who are the top 278 00:14:00,400 --> 00:14:02,400 Speaker 1: performers right now women in auto care? If you were 279 00:14:02,440 --> 00:14:05,280 Speaker 1: gonna tell me about someone that's like top of the 280 00:14:05,320 --> 00:14:09,600 Speaker 1: game right now from the female side, who is it? Yeah? 281 00:14:09,640 --> 00:14:11,640 Speaker 1: So we give away a ton of scholarships, like I said, 282 00:14:11,679 --> 00:14:15,360 Speaker 1: and what the woman who won our largest scholarship this 283 00:14:15,440 --> 00:14:18,079 Speaker 1: year is a is a pretty cool young chick who 284 00:14:18,360 --> 00:14:21,360 Speaker 1: was was scared to come into this industry. Like you said, 285 00:14:21,400 --> 00:14:23,000 Speaker 1: she was a little scared to come into a male 286 00:14:23,040 --> 00:14:25,960 Speaker 1: dominated industry and wasn't exactly sure what to do. Um, 287 00:14:26,000 --> 00:14:29,000 Speaker 1: And when she applied for the scholarship, she was really timid. 288 00:14:29,480 --> 00:14:31,720 Speaker 1: H And when she won the scholarship and then got 289 00:14:31,920 --> 00:14:34,560 Speaker 1: got involved and got to meet some of the amazing 290 00:14:34,840 --> 00:14:38,280 Speaker 1: m C suite executives and vps that we have throughout 291 00:14:38,320 --> 00:14:41,440 Speaker 1: different places in the industry. She got really jazzed. UM, 292 00:14:41,480 --> 00:14:44,120 Speaker 1: and she started her own cards group and it's in 293 00:14:44,160 --> 00:14:47,920 Speaker 1: Detroit called the Detroit Speed Demon. Um. She's a young 294 00:14:48,000 --> 00:14:51,200 Speaker 1: chick's she's going places and we're so excited to be 295 00:14:51,240 --> 00:14:53,640 Speaker 1: able to support with them like that. You know, if 296 00:14:53,720 --> 00:14:56,880 Speaker 1: someone wants to get involved with women in auto care, 297 00:14:56,960 --> 00:15:01,800 Speaker 1: the listeners out there, Um, how do they go about it? Yeah, 298 00:15:01,880 --> 00:15:04,520 Speaker 1: so women in autocare, it's open to anybody who's an 299 00:15:04,520 --> 00:15:07,200 Speaker 1: Autocare Association member. So run is your shop where you 300 00:15:07,200 --> 00:15:13,880 Speaker 1: guys Autocare Association members. I have to think we're a 301 00:15:13,920 --> 00:15:15,840 Speaker 1: member of so many things I can't keep track, but 302 00:15:15,880 --> 00:15:19,200 Speaker 1: I'm pretty sure we all remember that the Autocare Association. UM, 303 00:15:19,240 --> 00:15:23,240 Speaker 1: I'm sorry. It's important, right because when you talked about 304 00:15:23,280 --> 00:15:26,280 Speaker 1: how your shop got shut down, Um, the Autocare Association 305 00:15:26,400 --> 00:15:29,440 Speaker 1: is who went to Congress and lobby in order to 306 00:15:29,440 --> 00:15:32,600 Speaker 1: make sure that our industry was considered essential. Because, like 307 00:15:32,640 --> 00:15:35,160 Speaker 1: you said with your representative, right, flat tire on the 308 00:15:35,160 --> 00:15:38,720 Speaker 1: side of the road needed help. This is an essential industry. Um. 309 00:15:38,760 --> 00:15:42,680 Speaker 1: And the Autocare Association. Any woman who or man who 310 00:15:42,800 --> 00:15:45,520 Speaker 1: is involved and a member of that can become involved 311 00:15:45,560 --> 00:15:48,120 Speaker 1: with our community, and they can come to our leadership 312 00:15:48,120 --> 00:15:50,600 Speaker 1: conferences and participate in any of our virtual events, and 313 00:15:50,840 --> 00:15:53,880 Speaker 1: certainly follow us on social media. UM, google it you 314 00:15:53,920 --> 00:15:56,520 Speaker 1: can find us out there. It's a autocare dot org 315 00:15:56,560 --> 00:15:59,000 Speaker 1: to splash women in autocare. We buzz to have you 316 00:15:59,000 --> 00:16:01,760 Speaker 1: guys involved. I'll listen. We're we're here for you anyway 317 00:16:01,800 --> 00:16:04,240 Speaker 1: we can any other ways that we can help, anything 318 00:16:04,280 --> 00:16:06,400 Speaker 1: we can do to, you know, spread the word other 319 00:16:06,440 --> 00:16:09,480 Speaker 1: than just talk about it here on there. Yeah, Ron, 320 00:16:09,480 --> 00:16:14,160 Speaker 1: how many technicians do you have right now too? Two? Okay, 321 00:16:14,960 --> 00:16:19,040 Speaker 1: have you ever had a woman technician? No? Yeah, there 322 00:16:19,040 --> 00:16:20,440 Speaker 1: aren't a lot, Like we talked about, it is only 323 00:16:20,440 --> 00:16:23,200 Speaker 1: one point nine percent. But if you can in your life, 324 00:16:23,200 --> 00:16:25,480 Speaker 1: you know, speak those women out and and see if 325 00:16:25,480 --> 00:16:27,720 Speaker 1: you can take and take business, give them business, give 326 00:16:27,760 --> 00:16:30,200 Speaker 1: them opportunities. Um and Ron, I know you and I 327 00:16:30,200 --> 00:16:32,120 Speaker 1: talked a little bit about your daughters and how important 328 00:16:32,120 --> 00:16:34,360 Speaker 1: it was to teach them how to change their tires 329 00:16:34,400 --> 00:16:36,400 Speaker 1: and change their wife with blades, and change their oil 330 00:16:36,440 --> 00:16:39,600 Speaker 1: and slip out a filter in their car. Um. Continue 331 00:16:39,600 --> 00:16:42,000 Speaker 1: doing that, right, find opportunities to go to high school 332 00:16:42,280 --> 00:16:45,320 Speaker 1: and to go to colleges and talk to women and 333 00:16:45,360 --> 00:16:47,880 Speaker 1: men alike and tell them how cool this industry is 334 00:16:48,000 --> 00:16:50,440 Speaker 1: and how successful they can be and all of the 335 00:16:50,440 --> 00:16:55,120 Speaker 1: amazing opportunities that are available to them to UM. Number 336 00:16:55,160 --> 00:16:57,600 Speaker 1: three is we have a huge scholarship fund. We've given 337 00:16:57,600 --> 00:16:59,240 Speaker 1: away more than half a million. We want to give 338 00:16:59,280 --> 00:17:01,680 Speaker 1: away a whole lot more. Um. We want to help 339 00:17:01,720 --> 00:17:04,560 Speaker 1: you guys. We know that there's a huge shortage for 340 00:17:04,840 --> 00:17:07,520 Speaker 1: technicians right now, right and we have to the population 341 00:17:07,520 --> 00:17:09,640 Speaker 1: out there's women, so let's grab some of them. Let's 342 00:17:09,640 --> 00:17:12,600 Speaker 1: pull them, let's give them some awesome jobs. Um and 343 00:17:12,600 --> 00:17:16,840 Speaker 1: then borders just you know, spreading awareness. Uh. So, opportunities 344 00:17:16,920 --> 00:17:19,320 Speaker 1: like this to talk to you has been really great, 345 00:17:19,359 --> 00:17:20,760 Speaker 1: and we just want to make sure that more people 346 00:17:20,760 --> 00:17:23,280 Speaker 1: are aware and thinking about the language that we use 347 00:17:23,320 --> 00:17:25,399 Speaker 1: when we talk about technicians, about how they can be 348 00:17:25,440 --> 00:17:28,600 Speaker 1: women and they can be men. UM. That's really important. 349 00:17:28,880 --> 00:17:30,920 Speaker 1: So if you guys would like to make a donation 350 00:17:31,000 --> 00:17:32,760 Speaker 1: to the scholarship fund, we'd love to have it. They 351 00:17:32,760 --> 00:17:35,440 Speaker 1: make great stocking stuffers, but really, just make sure you're 352 00:17:35,520 --> 00:17:38,159 Speaker 1: sharing the word. Okay, you got it. Listen. You know 353 00:17:38,200 --> 00:17:40,960 Speaker 1: it used to be years ago. I think it was 354 00:17:41,000 --> 00:17:43,639 Speaker 1: a physical strength thing right that separated the men from 355 00:17:43,680 --> 00:17:45,720 Speaker 1: the men from the women in terms of being in 356 00:17:45,800 --> 00:17:48,760 Speaker 1: order repair. But now it's you know what, you don't 357 00:17:48,760 --> 00:17:50,679 Speaker 1: necessarily have to be physically strong. You have to be 358 00:17:50,720 --> 00:17:53,280 Speaker 1: mentally strong. You have to be smart enough to you know, 359 00:17:53,280 --> 00:17:54,760 Speaker 1: you have to be smart enough to fix cars to 360 00:17:54,800 --> 00:17:56,240 Speaker 1: know that you can go and do a lot of 361 00:17:56,240 --> 00:17:58,080 Speaker 1: other things in life in the world too, right, because 362 00:17:58,080 --> 00:18:01,040 Speaker 1: you have to be that technically competent. So but um, 363 00:18:01,119 --> 00:18:03,640 Speaker 1: Jessica delicious women in auto care. I want to say 364 00:18:03,640 --> 00:18:05,560 Speaker 1: thank you. I really appreciate it. You're taking the time. 365 00:18:05,800 --> 00:18:07,480 Speaker 1: We were glad to have you. Guys, we'll have to 366 00:18:07,520 --> 00:18:09,360 Speaker 1: get you back again real soon. Maybe we'll talk again 367 00:18:09,400 --> 00:18:11,480 Speaker 1: in the spring. We'll see how things are going. But 368 00:18:12,040 --> 00:18:13,639 Speaker 1: you have yourself a good, happy New Year and a 369 00:18:13,640 --> 00:18:15,800 Speaker 1: good rest of the holiday season. I'm running any in 370 00:18:15,800 --> 00:18:18,439 Speaker 1: the Car Doctor. Hey, coming up next, Paul Eisenstein, the 371 00:18:18,480 --> 00:18:22,439 Speaker 1: Detroit Bureau. A man who needs no uh no introduction 372 00:18:22,440 --> 00:18:24,439 Speaker 1: here on the Car Doctor. I'll be back right after this. 373 00:18:24,480 --> 00:18:50,720 Speaker 1: Don't go away, welcome back where I'm needing the car doctor. 374 00:18:50,760 --> 00:18:53,840 Speaker 1: You know, this time of year is well, it's always 375 00:18:53,840 --> 00:18:55,800 Speaker 1: a good time to talk to our next guest. He's 376 00:18:56,040 --> 00:18:58,840 Speaker 1: he's just a fun guy to talk to on Aaron Um, 377 00:18:58,840 --> 00:19:01,399 Speaker 1: he's truly so non eligible and everything we we we 378 00:19:01,480 --> 00:19:04,080 Speaker 1: want to cover and explain to all of your listeners 379 00:19:04,080 --> 00:19:08,000 Speaker 1: out there without any further ado. Paul Eisenstein to Detroit Bureau. 380 00:19:08,280 --> 00:19:11,040 Speaker 1: Mr Eisenstein, Merry Christmas, Happy New Year, and whatever else 381 00:19:11,080 --> 00:19:15,679 Speaker 1: does you celebrate in between Yesterday? Absolutely absolutely what a 382 00:19:15,680 --> 00:19:18,200 Speaker 1: crazy year? Right? I think, um, if the aliens and 383 00:19:18,240 --> 00:19:20,240 Speaker 1: the locusts showed up but have kind of balanced everything, 384 00:19:20,240 --> 00:19:21,639 Speaker 1: and we would have had a little bit of everything 385 00:19:21,680 --> 00:19:25,800 Speaker 1: this year. I thought we did. But yeah we might have. Yeah, 386 00:19:25,840 --> 00:19:30,720 Speaker 1: you're right, we might have. Um, but from an automobile perspective, uh, 387 00:19:30,760 --> 00:19:33,359 Speaker 1: you know, wrap up the year force, let's talk about 388 00:19:33,440 --> 00:19:36,080 Speaker 1: Let's talk about sales. Right, Let's start with sales, Um, 389 00:19:36,400 --> 00:19:38,800 Speaker 1: where did where do we go? Auto sales wise? I 390 00:19:38,800 --> 00:19:43,320 Speaker 1: mean COVID had to have an impact, right and now yeah, 391 00:19:44,040 --> 00:19:47,359 Speaker 1: and then and then the impact on available product Phillison, 392 00:19:47,400 --> 00:19:51,560 Speaker 1: where are we before we before I go specifically into sales. 393 00:19:51,840 --> 00:19:53,399 Speaker 1: I was talking to one of my editors, you know, 394 00:19:53,440 --> 00:19:56,399 Speaker 1: I write for some other publications like NBC besides the 395 00:19:56,520 --> 00:20:01,000 Speaker 1: Detroit Bureau dot com, And uh, was could you put 396 00:20:01,000 --> 00:20:02,680 Speaker 1: together a list of the things you would put in 397 00:20:02,760 --> 00:20:06,720 Speaker 1: a year ender. UH. You wrap up year enders sort 398 00:20:06,760 --> 00:20:10,879 Speaker 1: of inside media term as you know. And UH, I 399 00:20:10,960 --> 00:20:13,960 Speaker 1: came up with a list that I thought was incomplete, 400 00:20:14,000 --> 00:20:17,840 Speaker 1: and I had probably twenty or twenty five very significant 401 00:20:17,840 --> 00:20:19,840 Speaker 1: bullet points, and I thought we would have to hit 402 00:20:20,600 --> 00:20:24,520 Speaker 1: and sales are. Sales are certainly one of them. In fact, 403 00:20:24,560 --> 00:20:27,320 Speaker 1: I was I was in a webinar with the company 404 00:20:27,359 --> 00:20:31,199 Speaker 1: called I h S Market, big research firm today and 405 00:20:31,320 --> 00:20:34,600 Speaker 1: we were talking about sales around the world, and global 406 00:20:34,680 --> 00:20:38,920 Speaker 1: sales were down about sixteen percent this year. Curiously enough, 407 00:20:38,920 --> 00:20:43,080 Speaker 1: in the United States down about sixteen point four percent. Uh. 408 00:20:43,119 --> 00:20:48,560 Speaker 1: That's a huge drop, but it's also not as bad 409 00:20:48,600 --> 00:20:51,520 Speaker 1: as people thought it would be. This is the interesting thing. 410 00:20:51,560 --> 00:20:55,760 Speaker 1: If you go back to whale March and April, UH, 411 00:20:56,000 --> 00:20:58,399 Speaker 1: the numbers were down almost by half, and some people 412 00:20:58,400 --> 00:21:02,600 Speaker 1: thought they'd continue dropping by as much. That didn't happen, 413 00:21:02,640 --> 00:21:05,920 Speaker 1: and as you got into the autumn things started perking 414 00:21:06,000 --> 00:21:10,399 Speaker 1: up again. But there's been a problem, and that's production. 415 00:21:10,920 --> 00:21:13,679 Speaker 1: You may remember that the factory is shut down for 416 00:21:13,720 --> 00:21:17,280 Speaker 1: what two months, and that left a lot of dealers 417 00:21:17,320 --> 00:21:21,840 Speaker 1: without inventory, and the manufacturers are frantically trying to fill 418 00:21:21,920 --> 00:21:25,399 Speaker 1: back the pipeline, especially when it comes to SUVs and pickups, 419 00:21:25,440 --> 00:21:29,520 Speaker 1: which remains strong, and they just can't quite catch up. 420 00:21:30,240 --> 00:21:33,199 Speaker 1: So it's anybody's guess when dealers are going to be 421 00:21:33,840 --> 00:21:36,119 Speaker 1: loaded up with the type of stock they would normally 422 00:21:36,160 --> 00:21:38,800 Speaker 1: have this time of year. Some products you just simply 423 00:21:38,840 --> 00:21:41,480 Speaker 1: can't get, or you have to settle for different same 424 00:21:41,520 --> 00:21:45,639 Speaker 1: models Aforet F one fifty or a Ram pickup, or 425 00:21:46,000 --> 00:21:49,560 Speaker 1: some of the more popular SUVs like the Hundai Palisade, 426 00:21:50,080 --> 00:21:52,959 Speaker 1: you might have to settle or wait before you can 427 00:21:53,000 --> 00:21:54,560 Speaker 1: get one. Or maybe you're going to go to the 428 00:21:54,600 --> 00:21:56,560 Speaker 1: dealer to buy that new current you're not going to 429 00:21:56,680 --> 00:21:59,080 Speaker 1: find that wiggle room on price like maybe you did 430 00:21:59,320 --> 00:22:04,160 Speaker 1: five years or Elier three years earlier, because six months ago, 431 00:22:06,520 --> 00:22:11,360 Speaker 1: in fact, you're absolutely right. Uh. Interestingly enough, the automakers 432 00:22:11,400 --> 00:22:15,000 Speaker 1: had a very good third quarter and dealers were by 433 00:22:15,000 --> 00:22:18,160 Speaker 1: and large having some of their best profits ever. Uh. 434 00:22:18,320 --> 00:22:21,160 Speaker 1: The head of Auto Nation, you know, the big public 435 00:22:21,200 --> 00:22:25,800 Speaker 1: dealer network, Mike Jackson, an old friend, told investors at 436 00:22:25,800 --> 00:22:29,480 Speaker 1: their stock meeting Stockholder is meeting a couple of months 437 00:22:29,520 --> 00:22:32,680 Speaker 1: ago that you know, if you don't have the inventory, 438 00:22:32,800 --> 00:22:35,679 Speaker 1: you just don't give the discounts and uh, you know, 439 00:22:35,760 --> 00:22:37,840 Speaker 1: you sell a higher price models if you can get them, 440 00:22:38,080 --> 00:22:40,760 Speaker 1: and that was what happened. So what do you see? 441 00:22:41,520 --> 00:22:46,720 Speaker 1: Partially because people have been intentionally upgrading lately, but you've 442 00:22:46,720 --> 00:22:50,960 Speaker 1: been seeing record high what they call transaction prices. People 443 00:22:51,000 --> 00:22:53,560 Speaker 1: are paying more for the new cars than ever right now, 444 00:22:54,119 --> 00:22:56,919 Speaker 1: and part of that's because they're opting up for higher, 445 00:22:57,240 --> 00:23:01,800 Speaker 1: higher levels and more features, but also because the discounts 446 00:23:01,800 --> 00:23:05,399 Speaker 1: are just disappearing because factory and dealers don't have to 447 00:23:05,440 --> 00:23:07,479 Speaker 1: give the big discounts when they don't have the product 448 00:23:07,920 --> 00:23:12,080 Speaker 1: to sell. Do you think that sixteen percent sales drop? 449 00:23:12,160 --> 00:23:14,920 Speaker 1: Sixteen and a few points sales drop? You know, does 450 00:23:14,960 --> 00:23:18,320 Speaker 1: that does that number include, for example, say fleet sales 451 00:23:18,640 --> 00:23:21,640 Speaker 1: because I was reading somewhere that you know, rental cars, 452 00:23:22,160 --> 00:23:25,720 Speaker 1: you know, rental car business just about disappeared. Nobody was 453 00:23:25,760 --> 00:23:28,920 Speaker 1: traveling by airplane to go anywhere, so the airplane, the airport, 454 00:23:28,960 --> 00:23:32,639 Speaker 1: rental car businesses just disappeared. And that's got to affect 455 00:23:32,680 --> 00:23:37,000 Speaker 1: car sales, right yep, yep. Uh. In fact, the rental 456 00:23:37,040 --> 00:23:40,360 Speaker 1: car business has not bounced back yet. You may recall 457 00:23:40,480 --> 00:23:43,919 Speaker 1: the headlines when it hurts, you know, the biggest biggest 458 00:23:43,960 --> 00:23:47,840 Speaker 1: rental car company declared bankruptcy earlier this year, and that 459 00:23:47,960 --> 00:23:49,879 Speaker 1: was one of the reasons they were in a mess 460 00:23:49,960 --> 00:23:52,800 Speaker 1: before COVID, and it just pushed him over the edge. 461 00:23:53,320 --> 00:23:56,639 Speaker 1: So the rental car companies are not buying vehicles the 462 00:23:56,680 --> 00:24:00,439 Speaker 1: way they they used to, and it's anybody's guests when 463 00:24:00,440 --> 00:24:03,000 Speaker 1: they're going to start ordering again. On the other hand, 464 00:24:03,520 --> 00:24:07,879 Speaker 1: the economy has been reasonably good uh and uh a 465 00:24:07,960 --> 00:24:10,359 Speaker 1: lot better than people thought it would be right now, 466 00:24:11,000 --> 00:24:13,760 Speaker 1: So you do have a lot of small businesses that 467 00:24:13,840 --> 00:24:17,360 Speaker 1: are buying pickups and delivery vans and the like. So 468 00:24:17,440 --> 00:24:20,200 Speaker 1: on the positive side, that's helping make up a little 469 00:24:20,240 --> 00:24:23,280 Speaker 1: bit of the business loss to the rental fleets. How 470 00:24:23,400 --> 00:24:26,640 Speaker 1: are the how is the electric car business affected by COVID, Paul, 471 00:24:26,800 --> 00:24:29,680 Speaker 1: you know in terms of sales? Uh? Can they meet 472 00:24:29,720 --> 00:24:31,840 Speaker 1: the demand or are they behind? Also? Do you know 473 00:24:32,280 --> 00:24:35,040 Speaker 1: they're a little bit behind. The electric car business has 474 00:24:35,119 --> 00:24:39,480 Speaker 1: been growing over recent years and it will probably pick 475 00:24:39,600 --> 00:24:43,520 Speaker 1: up a lot more in the next few years. Globally, 476 00:24:43,600 --> 00:24:46,960 Speaker 1: it's it's doing pretty darn well. Uh. Some parts of 477 00:24:47,000 --> 00:24:50,800 Speaker 1: Europe you're seeing fifty and six of the sales Norway, 478 00:24:50,840 --> 00:24:56,119 Speaker 1: for example, are electric vehicles. For all sorts of reasons here. 479 00:24:56,160 --> 00:24:59,800 Speaker 1: I think we're gonna be up about two of the 480 00:25:00,000 --> 00:25:03,320 Speaker 1: market will be pure battery electric vehicles this year, which 481 00:25:03,359 --> 00:25:05,399 Speaker 1: you know, is up from less than one percent a 482 00:25:05,440 --> 00:25:08,520 Speaker 1: couple of years ago. Um. And and the thing is, 483 00:25:09,240 --> 00:25:11,280 Speaker 1: there's a lot more product and a lot of better 484 00:25:11,359 --> 00:25:13,639 Speaker 1: product out I don't know if you happen to catch 485 00:25:13,720 --> 00:25:16,879 Speaker 1: today the announcement of the North American Car and Truck 486 00:25:16,920 --> 00:25:20,000 Speaker 1: of the Year truck and Utility Vehicle of the Year 487 00:25:20,520 --> 00:25:25,160 Speaker 1: UH semi finalists, excuse me. And among those was the 488 00:25:25,200 --> 00:25:29,960 Speaker 1: new Mustang Maki, which is up for the Utility Vehicle 489 00:25:30,040 --> 00:25:31,760 Speaker 1: of the Year, and I think it has a very 490 00:25:31,760 --> 00:25:36,320 Speaker 1: good shot at winning that title over some conventional conventional vehicles. 491 00:25:36,760 --> 00:25:40,080 Speaker 1: You know, you're going to see a ton of electrics 492 00:25:40,119 --> 00:25:44,359 Speaker 1: coming out over the next twenty four months. The Mustang Maki, 493 00:25:44,400 --> 00:25:48,760 Speaker 1: the Volkswagen I D Fur, the GMC Hummer, the Chevrolet 494 00:25:49,240 --> 00:25:52,680 Speaker 1: E was at eu V and on and on and on. 495 00:25:53,040 --> 00:25:55,240 Speaker 1: It's going to be interesting, right And it's it's funny 496 00:25:55,240 --> 00:25:58,240 Speaker 1: how the electric car market seems to be growing even 497 00:25:58,240 --> 00:26:00,520 Speaker 1: in the even in the face of COVID. Hey, Paul, 498 00:26:00,760 --> 00:26:02,440 Speaker 1: sit tight, let me pull over and take a pause 499 00:26:02,480 --> 00:26:04,000 Speaker 1: and we'll come back and we'll finish up with're with 500 00:26:04,040 --> 00:26:06,760 Speaker 1: Paul Eisensteinert, the Detroit Bureau dot Com. I'm run an 501 00:26:06,760 --> 00:26:08,639 Speaker 1: eating of the Car Doctor. We'll be back right after this, 502 00:26:21,240 --> 00:26:23,240 Speaker 1: and I'd be driving it myself. I'm run anning of 503 00:26:23,240 --> 00:26:25,960 Speaker 1: the Car Doctor with Paul Eisensteiner, the Detroit Bureau. Paul, 504 00:26:26,000 --> 00:26:30,159 Speaker 1: welcome back. You're there, sir, Yes, sir um. Uh. You know, 505 00:26:30,240 --> 00:26:32,200 Speaker 1: so we see sales are up and down. What's what 506 00:26:32,280 --> 00:26:35,720 Speaker 1: else you got on that year end list? Paul, Wow, 507 00:26:35,880 --> 00:26:40,400 Speaker 1: let's see. Uh, this is a big year for transitions, 508 00:26:40,400 --> 00:26:44,760 Speaker 1: if you will. For one thing, we talked about electric vehicles. Uh. 509 00:26:44,960 --> 00:26:48,719 Speaker 1: Next year is going to be a real, real transition 510 00:26:48,760 --> 00:26:50,960 Speaker 1: here with a lot of product coming to market. But 511 00:26:51,040 --> 00:26:53,199 Speaker 1: we're also seeing a lot of things happen in the 512 00:26:53,280 --> 00:26:56,919 Speaker 1: autonomous world right now, and that I think is going 513 00:26:56,960 --> 00:27:01,800 Speaker 1: to be pretty during significant because, Uh, there's several manufacturers 514 00:27:01,800 --> 00:27:08,560 Speaker 1: out there who are beginning to test fully driverless vehicles. Uh. 515 00:27:09,920 --> 00:27:14,680 Speaker 1: The General Motors Subsidiary g m R Cruise Origin is 516 00:27:14,720 --> 00:27:17,520 Speaker 1: a vehicle that they brought out you may recall earlier 517 00:27:17,520 --> 00:27:19,720 Speaker 1: this year. It looks sort of like a toaster on 518 00:27:19,920 --> 00:27:24,719 Speaker 1: wheels and there's no steering wheel up there, no controls 519 00:27:24,760 --> 00:27:27,679 Speaker 1: at all. You are going to be seeing that and 520 00:27:27,800 --> 00:27:33,199 Speaker 1: modified versions of the of the Chevallet Bolt EV that 521 00:27:33,280 --> 00:27:37,760 Speaker 1: will be tested fully driverless. We're going to see another 522 00:27:37,840 --> 00:27:41,840 Speaker 1: company called Zooks which builds another or is trying to 523 00:27:41,880 --> 00:27:44,679 Speaker 1: build another toaster on wheels. It seems to be the 524 00:27:44,760 --> 00:27:51,480 Speaker 1: popular design lately with all these futuristic companies will be driverless. 525 00:27:51,800 --> 00:27:54,040 Speaker 1: I'm sorry, I'm sorry, I'm sorry. Have you ever been 526 00:27:54,040 --> 00:27:56,359 Speaker 1: any of the driverless vehicles yet? Have you had the experience? 527 00:27:56,480 --> 00:27:58,880 Speaker 1: I have never driven in a well, now I take 528 00:27:58,880 --> 00:28:01,960 Speaker 1: it back on a limited of course, I've been in 529 00:28:02,000 --> 00:28:06,760 Speaker 1: a vehicle that was fully driverless, never without a backup 530 00:28:06,880 --> 00:28:10,800 Speaker 1: driver on public roads. But in the next year, we're 531 00:28:10,800 --> 00:28:14,080 Speaker 1: gonna start seeing actual vehicles that they will have no 532 00:28:14,240 --> 00:28:17,720 Speaker 1: driver in there and in some cases no instruments, no 533 00:28:17,840 --> 00:28:21,040 Speaker 1: controls for anybody to grab were the vehicle to have 534 00:28:21,080 --> 00:28:25,760 Speaker 1: a problem. The technology is definitely advancing. Uh. You know. 535 00:28:25,840 --> 00:28:28,960 Speaker 1: We see Tesla with the supposed hands free system which 536 00:28:29,000 --> 00:28:32,359 Speaker 1: really isn't uh and they promised to go a step 537 00:28:32,440 --> 00:28:37,880 Speaker 1: further in the next year. So will we see truly 538 00:28:38,280 --> 00:28:42,200 Speaker 1: hands free cars within the next few years? Probably on 539 00:28:42,440 --> 00:28:48,120 Speaker 1: limited cases. You know, UH General Motives has its technology 540 00:28:48,160 --> 00:28:50,920 Speaker 1: out their super Cruise. Ford is about to bring up 541 00:28:50,960 --> 00:28:55,560 Speaker 1: the copilot assist system and so on. And these technologies 542 00:28:55,600 --> 00:28:57,360 Speaker 1: will at least let you take your hands off the 543 00:28:57,360 --> 00:29:00,480 Speaker 1: wheel as long as you remain vigilant and to take 544 00:29:00,480 --> 00:29:03,320 Speaker 1: control in an emergency. But the next step will be 545 00:29:04,320 --> 00:29:07,600 Speaker 1: fully hands free. And then eventually you're gonna start seeing 546 00:29:07,720 --> 00:29:10,800 Speaker 1: vehicles that won't need a driver at all, that will 547 00:29:10,840 --> 00:29:14,200 Speaker 1: be either for sale or rent, or more likely, at 548 00:29:14,280 --> 00:29:18,760 Speaker 1: least initially will be operated by various uh rides sharing 549 00:29:18,760 --> 00:29:22,400 Speaker 1: services like Weymo or uber or lift. Can you imagine 550 00:29:22,400 --> 00:29:24,640 Speaker 1: that the impact? You know, you think about it. A 551 00:29:24,720 --> 00:29:27,360 Speaker 1: driverless vehicle. Now you don't need to get a driver's license, 552 00:29:27,440 --> 00:29:29,040 Speaker 1: you don't need to go get tested, you don't need 553 00:29:29,120 --> 00:29:32,160 Speaker 1: driving instructors. You know, you take a driving test. You know, 554 00:29:32,200 --> 00:29:35,200 Speaker 1: all the fees and the associated costs that people have 555 00:29:35,280 --> 00:29:38,080 Speaker 1: to incur in their lifetime to pay for the privilege 556 00:29:38,120 --> 00:29:41,080 Speaker 1: of driving a car, that's all gone. You're gonna change 557 00:29:41,080 --> 00:29:44,080 Speaker 1: the going to change the economy. Yeah. The other thing 558 00:29:44,120 --> 00:29:48,520 Speaker 1: that's very important that gets forgotten uh many times, is 559 00:29:48,560 --> 00:29:51,480 Speaker 1: that there's a significant portion of the American public that 560 00:29:51,560 --> 00:29:55,200 Speaker 1: can't drive. They may have a disease like multiple scrosses. 561 00:29:55,360 --> 00:29:59,840 Speaker 1: They may be restricted for well legal reasons. Maybe they 562 00:30:00,000 --> 00:30:02,240 Speaker 1: they were drunk and they can make can't operate a vehicle, 563 00:30:02,560 --> 00:30:05,480 Speaker 1: there elderly, any number of things. This is there are 564 00:30:05,520 --> 00:30:08,920 Speaker 1: millions of people out there who must depend on somebody 565 00:30:08,920 --> 00:30:11,520 Speaker 1: else to give them a ride. And that's one of 566 00:30:11,520 --> 00:30:15,440 Speaker 1: the potential things that that one of the breakthroughs that 567 00:30:15,520 --> 00:30:19,360 Speaker 1: fully driverless vehicles could help resolve, and they could. I 568 00:30:19,520 --> 00:30:22,200 Speaker 1: just you know, I think about my mom. My mom 569 00:30:22,280 --> 00:30:25,400 Speaker 1: was ninety six almost when she passed, and I asked 570 00:30:25,400 --> 00:30:28,080 Speaker 1: her one day we were talking and I said, my said, 571 00:30:28,120 --> 00:30:30,840 Speaker 1: you know you're gonna miss seeing driverless cars. And she says, 572 00:30:31,120 --> 00:30:33,440 Speaker 1: that's okay. I wouldn't want to get in one anyway, Ronnie, 573 00:30:33,720 --> 00:30:35,720 Speaker 1: She says, I've seen the world of mountain Press. She goes, 574 00:30:35,760 --> 00:30:38,320 Speaker 1: I don't want to be around for driverless cars. You know, Paul, 575 00:30:38,360 --> 00:30:40,280 Speaker 1: could you imagine putting your nine year old mother in 576 00:30:40,280 --> 00:30:42,560 Speaker 1: a driverless car and saying, hey, Mom, the car's gonna 577 00:30:42,600 --> 00:30:44,920 Speaker 1: take you to the doctor, Like, would she really let 578 00:30:44,960 --> 00:30:48,840 Speaker 1: you do that? I wonder? You know, it's it's but 579 00:30:48,920 --> 00:30:51,960 Speaker 1: you're you make a fair point and I understand it, um, 580 00:30:52,040 --> 00:30:54,560 Speaker 1: and I think there is a place for it. So 581 00:30:54,800 --> 00:30:58,960 Speaker 1: I've got two minutes left, Paul, give me another year ender. Well, 582 00:30:59,080 --> 00:31:02,960 Speaker 1: uh sirtain me. We're going to see uh an ongoing 583 00:31:03,040 --> 00:31:06,680 Speaker 1: battle over the rollback of the fuel economy standards that 584 00:31:07,160 --> 00:31:10,880 Speaker 1: President Trump try to put through. I expect that President 585 00:31:10,920 --> 00:31:14,800 Speaker 1: like Biden, once in office, will UH kill that and 586 00:31:14,840 --> 00:31:18,200 Speaker 1: we will go back to the Obama era fuel economy standards, 587 00:31:18,240 --> 00:31:20,000 Speaker 1: which will be a lot easier to meet with all 588 00:31:20,000 --> 00:31:23,240 Speaker 1: the electric vehicles coming out. Uh, there's a lot coming 589 00:31:23,320 --> 00:31:26,880 Speaker 1: up in one and I think a quick look ahead 590 00:31:26,880 --> 00:31:30,440 Speaker 1: at that. We have a new Transportation Secretary, if he's 591 00:31:30,480 --> 00:31:33,960 Speaker 1: approved by con by the Senate, UH Pete Bota mayor. 592 00:31:34,080 --> 00:31:38,720 Speaker 1: Mayor Pete will be facing a load of of challenges, 593 00:31:38,760 --> 00:31:43,120 Speaker 1: and one of which is the UH rapidly depleting Federal 594 00:31:43,360 --> 00:31:47,480 Speaker 1: Highway Trust Fund, the money used to pay for road repairs. 595 00:31:47,840 --> 00:31:51,800 Speaker 1: And we've got UH what is a tent of the 596 00:31:51,920 --> 00:31:57,000 Speaker 1: nation's bridges are substandard or failing roadways in Michigan or 597 00:31:57,000 --> 00:32:00,640 Speaker 1: a nightmare. UH So rebuilding me in a structure is 598 00:32:00,640 --> 00:32:02,760 Speaker 1: going to be the one of the big challenges coming 599 00:32:02,800 --> 00:32:06,600 Speaker 1: up with new safety standards. UH. The the NIZA that 600 00:32:07,560 --> 00:32:11,360 Speaker 1: basically overseas highway standards in the United States was completely 601 00:32:11,400 --> 00:32:15,160 Speaker 1: frozen under President Trump. He didn't have a permanent official 602 00:32:15,280 --> 00:32:18,840 Speaker 1: running that for four years. And there's a lot of bills, 603 00:32:18,880 --> 00:32:21,200 Speaker 1: a lot of new technology that could come out, but 604 00:32:21,680 --> 00:32:23,840 Speaker 1: the government couldn't do anything about it because there was 605 00:32:23,880 --> 00:32:27,600 Speaker 1: nobody there running the show. So that's something that may happen. 606 00:32:28,320 --> 00:32:31,040 Speaker 1: We're gonna see a lot of new product next year. 607 00:32:31,440 --> 00:32:34,000 Speaker 1: And one of the big questions is what happens to 608 00:32:34,080 --> 00:32:37,200 Speaker 1: gas prices and and what happens now that we're not 609 00:32:37,240 --> 00:32:41,000 Speaker 1: buying that much gas, no gas tax, no no money 610 00:32:41,040 --> 00:32:45,000 Speaker 1: to pay for infrastructure. Who's paying to fix the road? Yeah? Um, 611 00:32:46,160 --> 00:32:48,680 Speaker 1: that's one of the big problems is UH, is that 612 00:32:48,720 --> 00:32:50,960 Speaker 1: people are off the road, they're not putting gas in 613 00:32:50,960 --> 00:32:53,440 Speaker 1: their cars frequently, and we don't know what's going to happen. 614 00:32:53,640 --> 00:32:56,040 Speaker 1: On the other hand, one last thing we will be 615 00:32:56,080 --> 00:33:00,800 Speaker 1: watching for. Will mass transit and ride sharing bounce back 616 00:33:01,760 --> 00:33:04,960 Speaker 1: once the vaccine, if it works, takes hold, as if 617 00:33:05,000 --> 00:33:09,240 Speaker 1: COVID starts to disappear, because mass transit has taken a 618 00:33:09,280 --> 00:33:12,120 Speaker 1: massive hit here in the United States, but so have 619 00:33:12,520 --> 00:33:15,640 Speaker 1: have services like we're in lift. People just don't want 620 00:33:15,640 --> 00:33:19,400 Speaker 1: to be, you know, in those vehicles or trains or 621 00:33:19,480 --> 00:33:23,920 Speaker 1: buses anymore. Right, So will mass Transit come back. It'll 622 00:33:23,960 --> 00:33:26,400 Speaker 1: be interesting. Paul, listen. I want to take a moment 623 00:33:26,440 --> 00:33:28,200 Speaker 1: and just real quick tell you it was a pleasure 624 00:33:28,280 --> 00:33:30,360 Speaker 1: having you with us this year. We look forward to 625 00:33:30,400 --> 00:33:32,960 Speaker 1: having you with us next year. And you're an essential 626 00:33:32,960 --> 00:33:34,520 Speaker 1: part of this radio show, and we want to tell 627 00:33:34,560 --> 00:33:36,840 Speaker 1: you we're very proud to have you, and we want 628 00:33:36,880 --> 00:33:38,800 Speaker 1: to say thank you, and we want to wish you 629 00:33:38,840 --> 00:33:41,600 Speaker 1: and yours happy new year. Alright, kiddo, Yeah, thank you. 630 00:33:41,640 --> 00:33:44,680 Speaker 1: I've always always enjoyed coming on, so I look forward 631 00:33:44,720 --> 00:33:48,280 Speaker 1: to it with you, your family and all the listeners. 632 00:33:48,520 --> 00:33:52,000 Speaker 1: Are very safe and healthy holiday, and let's hope that 633 00:33:53,040 --> 00:33:55,280 Speaker 1: becomes a year that things begin to get back to normal. 634 00:33:55,480 --> 00:33:57,240 Speaker 1: We do too, Okay, Paul, you take good care of 635 00:33:57,320 --> 00:33:59,280 Speaker 1: mart any of the Car Doctor. We're back right after this. 636 00:34:11,000 --> 00:34:12,880 Speaker 1: Welcome back, we're name of the Car Doctor. Well, what 637 00:34:12,960 --> 00:34:15,560 Speaker 1: a busy, busy couple of hours here on the Car Doctor. 638 00:34:15,600 --> 00:34:17,680 Speaker 1: I just want to wrap this year up and say, 639 00:34:17,719 --> 00:34:20,520 Speaker 1: you know, it's been a real pleasure to be here 640 00:34:20,520 --> 00:34:22,080 Speaker 1: for each and every one of you. And I hope 641 00:34:22,080 --> 00:34:24,759 Speaker 1: in some way we were able to answer any and 642 00:34:24,840 --> 00:34:27,799 Speaker 1: all of your automotive questions. You know, it's uh, it's 643 00:34:27,800 --> 00:34:32,120 Speaker 1: an ever changing, ever growing, um uh plethora of issues 644 00:34:32,160 --> 00:34:33,920 Speaker 1: that people want to know about with their cars. And 645 00:34:33,920 --> 00:34:36,520 Speaker 1: where we stand ready, we're here. We're here for you 646 00:34:36,600 --> 00:34:39,120 Speaker 1: to help answer and address those questions wherever they might be. 647 00:34:39,719 --> 00:34:42,080 Speaker 1: So in the coming year, I want to take a 648 00:34:42,120 --> 00:34:46,680 Speaker 1: moment and wish you all uh kindness, health, wealth, prosperity, 649 00:34:46,800 --> 00:34:49,680 Speaker 1: and uh hopefully ties behind us and we can look 650 00:34:49,680 --> 00:34:51,960 Speaker 1: forward to the new year and um you know, we 651 00:34:52,000 --> 00:34:54,520 Speaker 1: can uh continue to learn about cars and talk about 652 00:34:54,520 --> 00:34:56,960 Speaker 1: it because that's what we're here for. As I said, 653 00:34:57,040 --> 00:35:00,439 Speaker 1: I'm in awe that you know, next month we begin 654 00:35:00,520 --> 00:35:03,399 Speaker 1: our thirtieth year. I think it's our thirtieth year broadcasting 655 00:35:03,800 --> 00:35:05,719 Speaker 1: doing the Car Doctor radio show, and I'm just sort 656 00:35:05,760 --> 00:35:08,520 Speaker 1: of staggered by it that, you know, where did thirty 657 00:35:08,600 --> 00:35:12,880 Speaker 1: years go? Um uh, you know, I can't begin to 658 00:35:12,920 --> 00:35:15,600 Speaker 1: tell you. It's it's it's a it's an overwhelming feeling. 659 00:35:15,640 --> 00:35:17,319 Speaker 1: But to be here for you each and every week 660 00:35:17,360 --> 00:35:20,080 Speaker 1: as a real honor, I really mean that, and I'm 661 00:35:20,080 --> 00:35:22,480 Speaker 1: glad that you consider us important enough to be part 662 00:35:22,520 --> 00:35:25,480 Speaker 1: of your every day, every weekend, uh you know life 663 00:35:25,480 --> 00:35:27,600 Speaker 1: like this, I'm running any of the car doctor, Happy 664 00:35:27,600 --> 00:35:29,719 Speaker 1: New Year until the next time, each time, every time, 665 00:35:29,920 --> 00:35:33,840 Speaker 1: reminding you good mechanics aren't expensive, They're priceless. See you