WEBVTT - Cloaked Calls & AI Checkouts 0:00:00.200 --> 0:00:03.360 What's going on rich dmiro And this is Rich on Tech. 0:00:04.040 --> 0:00:05.880 This is the show where I talk about the tech 0:00:05.960 --> 0:00:08.240 stuff I think you should know about. It's also the 0:00:08.240 --> 0:00:11.719 place where I answer your questions about technology. I believe 0:00:11.760 --> 0:00:15.840 that tech should be interesting, useful, and fun. Let's open 0:00:15.960 --> 0:00:19.360 up those phone lines at triple eight Rich one oh one. 0:00:19.800 --> 0:00:23.799 That's eight eight eight seven four to two four one 0:00:24.120 --> 0:00:26.000 zero one. Give me a call if you have a 0:00:26.079 --> 0:00:30.040 question about technology. Email is also an option. Just go 0:00:30.160 --> 0:00:35.440 to rich on tech dot TV hit contact. While you're there, 0:00:35.479 --> 0:00:37.839 you might see a light bulb on the website. That 0:00:38.080 --> 0:00:40.760 is where you can find the show notes for today's 0:00:40.800 --> 0:00:43.720 show in real time. So if I mentioned something you 0:00:43.800 --> 0:00:45.640 want to link to it, just go to rich on 0:00:45.720 --> 0:00:48.760 tech dot TV, hit that light bulb and you'll see 0:00:49.000 --> 0:00:52.000 the show number and all the show notes. All right. 0:00:52.040 --> 0:00:54.760 Coming up guests this week, I'll talk to the founder 0:00:54.800 --> 0:00:58.000 of Airbnb plus. They're head of public policy. They're going 0:00:58.080 --> 0:01:00.960 to talk about their new icons off. This is where 0:01:01.280 --> 0:01:04.679 Airbnb is kind of putting out these whimsical places you 0:01:04.680 --> 0:01:07.199 can stay at and it's a new thing that they're 0:01:07.200 --> 0:01:09.880 doing and many of them are free. I will explain 0:01:09.920 --> 0:01:13.560 that we've got Jack Winston joining us. He is founder 0:01:13.600 --> 0:01:17.080 of the app called Be Present, and he will talk 0:01:17.080 --> 0:01:20.400 about how the app can help you use your smartphone less. 0:01:20.920 --> 0:01:23.959 And friend of the show, John Faulkner of Clean Fleet 0:01:24.040 --> 0:01:27.880 Report will join us to give a review of Accura's 0:01:28.120 --> 0:01:31.520 first I think it's their first all electric car, the 0:01:31.840 --> 0:01:36.320 zd X. Well this week, I figured i'd start the 0:01:36.319 --> 0:01:39.039 show a little bit differently. I get a ton of 0:01:39.120 --> 0:01:42.759 emails from you each and every week, and I don't 0:01:42.760 --> 0:01:44.839 get to all of them on the show each week. 0:01:45.120 --> 0:01:47.320 So I figured i'd start the show by going through 0:01:47.319 --> 0:01:50.200 some of your emails and answering the questions that you 0:01:50.240 --> 0:01:52.280 have sent me in the past week or so. So, 0:01:52.480 --> 0:01:56.040 without further ado, let's start with Victor. Victor says, I'm 0:01:56.040 --> 0:01:58.240 wondering if you know if Apple is going to introduce 0:01:58.360 --> 0:02:02.080 a new iPad this year, iPad pro. As always, thanks 0:02:02.080 --> 0:02:06.440 for your time, you are always a great help. Best regards, Victor. Victor, 0:02:06.480 --> 0:02:09.840 you are just in time, because yes, Apple is expected 0:02:09.880 --> 0:02:15.240 to launch new iPads this week. In fact, May seventh 0:02:15.400 --> 0:02:18.720 is the date of the event. They're calling it Let Loose, 0:02:19.400 --> 0:02:22.120 and this is a virtual event. It's gonna be taped. 0:02:22.560 --> 0:02:24.760 I don't believe there's any sort of live audience or 0:02:24.760 --> 0:02:27.040 anyone going up to Coopertino. It's just one of these 0:02:27.040 --> 0:02:31.680 things where they will broadcast the event online and they 0:02:31.680 --> 0:02:34.640 will launch the new products. What are we expecting, Well, 0:02:34.800 --> 0:02:37.360 new iPad pro models. Like you said, they will have 0:02:37.440 --> 0:02:41.880 better displays, of course, faster chips. The rumor is that 0:02:41.880 --> 0:02:44.120 they're going to skip that M three chip and go 0:02:44.200 --> 0:02:46.640 straight to the M four, which may give them some 0:02:46.760 --> 0:02:51.160 AI potential. There may be price increases because these are 0:02:51.200 --> 0:02:54.040 going to be better displays. But yes, the iPad Pro 0:02:54.360 --> 0:02:57.200 is sort of the main thing here. It's due for 0:02:57.240 --> 0:03:00.320 an update, so if you're looking for a new iPad Pro, 0:03:00.639 --> 0:03:03.040 it will be the time to get it. But I 0:03:03.040 --> 0:03:05.000 would wait right now. You've got a couple of days 0:03:05.040 --> 0:03:07.200 before these new models come out. If you're in the 0:03:07.200 --> 0:03:09.760 market for an iPad, it's best to wait. No matter what. 0:03:10.320 --> 0:03:12.680 If you're looking for an old iPad, those prices typically 0:03:12.760 --> 0:03:14.880 go down when the new ones are launched. If you're 0:03:14.880 --> 0:03:17.120 looking for a new one, you'll get brand new specs. 0:03:17.760 --> 0:03:19.840 They're also looking at maybe a new generation of the 0:03:19.880 --> 0:03:24.000 Apple pencil and that M four chip. That M four 0:03:24.120 --> 0:03:26.400 chip is a big deal. Because it's the next generation 0:03:26.520 --> 0:03:29.960 of chip from Apple, and it's supposed to have some 0:03:30.200 --> 0:03:32.920 AI smarts built in. That is the big thing with 0:03:33.000 --> 0:03:35.240 Apple right now. If you looked at their earnings report, 0:03:35.320 --> 0:03:37.880 you noticed and I don't think you did, but I did. 0:03:38.720 --> 0:03:41.720 You notice that the iPhone for the first time, if 0:03:41.760 --> 0:03:44.800 you can believe it, sales, I guess our revenue was 0:03:44.880 --> 0:03:49.040 down ten percent. That is huge for Apple because it 0:03:49.280 --> 0:03:52.560 marks a shift, or a potential shift for this company 0:03:52.600 --> 0:03:56.280 where they have been very iPhone driven for many years. 0:03:56.480 --> 0:04:01.200 But the thing that was up was the software and services. 0:04:01.600 --> 0:04:04.920 What is that that's basically iCloud. So that was up 0:04:05.000 --> 0:04:07.360 fourteen percent. And what does that tell me? I talked 0:04:07.360 --> 0:04:09.960 about this in my newsletter. It tells me that you've 0:04:09.960 --> 0:04:12.440 got a lot of people using iPhones out there, like 0:04:12.480 --> 0:04:15.520 over a billion people, and they're storing all of their 0:04:15.520 --> 0:04:17.600 stuff in the cloud. And the more you store in 0:04:17.640 --> 0:04:19.919 the cloud, the more money Apple makes. So they're not 0:04:19.960 --> 0:04:22.200 making as much on the iPhones anymore, but they're starting 0:04:22.200 --> 0:04:25.000 to make more and more every quarter on that cloud 0:04:25.080 --> 0:04:27.479 storage and Apple TV Plus and all these other little 0:04:27.560 --> 0:04:30.640 things that are much more service based. So it's a 0:04:30.680 --> 0:04:33.040 smart move by Apple because they know the iPhone is 0:04:33.040 --> 0:04:36.039 not going to be the Golden Goose forever. Let's see 0:04:36.080 --> 0:04:39.440 Tish in Georgetown, Kentucky says, I currently have AT and 0:04:39.480 --> 0:04:41.919 T DSL. I've been informed that AT and T is 0:04:41.920 --> 0:04:45.720 switching over to Internet air. My concern, based on their 0:04:45.760 --> 0:04:48.880 mailing is that they limit you to twenty devices. My 0:04:48.960 --> 0:04:52.560 household has around twenty five. Spectrum Fiber has come into 0:04:52.600 --> 0:04:56.520 my area. They're offering one terabyte speeds. I believe that's 0:04:57.000 --> 0:05:02.880 one megaba. Yeah, this is a very fast fiber speed 0:05:03.800 --> 0:05:07.800 for fifty five dollars for two years, unlimited devices, no contract, 0:05:07.839 --> 0:05:10.200 no caps. I currently pay sixty four dollars a month, 0:05:10.279 --> 0:05:13.280 seventy four or five over just interesting. What are your 0:05:13.320 --> 0:05:16.360 thoughts about the two I only need internet services, no TV, 0:05:16.440 --> 0:05:19.560 mobile or anything else. Thanks. Personally, I would go with 0:05:19.600 --> 0:05:22.720 the Spectrum Fiber. You're gonna get much much faster speeds 0:05:22.839 --> 0:05:26.719 up and down. Also, the price fifty five dollars for 0:05:26.760 --> 0:05:29.480 two years is an incredible price for that I'm paying 0:05:29.520 --> 0:05:32.960 more like ninety dollars a month, so I think fifty 0:05:33.000 --> 0:05:35.599 five is an incredible price. Ride it out for the 0:05:35.640 --> 0:05:38.120 two years, and then you can decide if you want 0:05:38.160 --> 0:05:40.440 to switch. Over to the AT and T Internet air 0:05:40.839 --> 0:05:44.240 that is Internet that is delivered over their five G network, 0:05:44.600 --> 0:05:47.279 so it's not available. It's only available in places where 0:05:47.279 --> 0:05:50.920 they don't have fiber, so that's why they're offering that 0:05:50.960 --> 0:05:53.880 to you. And the limit for twenty devices that is 0:05:53.960 --> 0:05:57.800 probably twenty devices simultaneously, so I don't think you'd have 0:05:57.880 --> 0:06:00.680 all twenty five devices in your household on the Internet 0:06:00.720 --> 0:06:03.320 at the same time. But in general, if you can 0:06:03.360 --> 0:06:06.920 go with fiber versus you know, cellular, I'd go fiber 0:06:07.000 --> 0:06:11.159 every day. Great question there, Michael. Is this another person 0:06:11.200 --> 0:06:16.120 in Kentucky? Wow, Glasgow, Kentucky. Michael says, I enter some 0:06:16.160 --> 0:06:19.720 online newsletters and contests, but I don't really want to 0:06:19.760 --> 0:06:22.360 give my phone number to someone because I'm sure they're 0:06:22.400 --> 0:06:24.280 going to sell it to third parties and then that 0:06:24.320 --> 0:06:27.560 of course results in junk mail and scam calls. Is 0:06:27.600 --> 0:06:30.000 there a free service where I can get a disposable 0:06:30.000 --> 0:06:32.880 phone number to use and change anytime I want. I 0:06:32.920 --> 0:06:36.720 have an iPad iPhone Pro fifteen. Thanks. I listened to 0:06:36.760 --> 0:06:39.080 the podcast of the radio show every week before I 0:06:39.120 --> 0:06:42.640 go to sleep. All right, well, thank you. A couple 0:06:42.640 --> 0:06:44.320 of ways you can do this. Number one, there are 0:06:44.480 --> 0:06:49.920 full scale services. There's a service called Cloaked, and I 0:06:49.960 --> 0:06:52.520 think we're going to see more of these types of services. 0:06:53.040 --> 0:06:55.360 This is like an all in one service that lets 0:06:55.400 --> 0:06:58.760 you generate one time email addresses, one time phone numbers, 0:06:58.800 --> 0:07:01.359 as many as you need. That's going to run you 0:07:01.440 --> 0:07:04.080 anywhere from ten dollars a month to maybe one hundred 0:07:04.120 --> 0:07:07.800 bucks for the year. That is like a real strong 0:07:08.240 --> 0:07:11.840 solution to this. But you said you wanted something for free, 0:07:12.360 --> 0:07:14.600 so that is probably not going to fit the bill. 0:07:14.640 --> 0:07:17.160 But that's really if you started from scratch. It's almost 0:07:17.160 --> 0:07:20.440 like a password manager, but for your identity. Again, that's 0:07:20.440 --> 0:07:25.880 called Cloaked. Cloak Ed. You can also do if you 0:07:25.880 --> 0:07:29.920 have T Mobile, they have an add on called digits 0:07:30.640 --> 0:07:32.920 and I believe that's a free add on. It's like 0:07:32.960 --> 0:07:35.360 a free virtual phone number. And their pitch when they 0:07:35.360 --> 0:07:36.840 came out with this a couple of years ago was 0:07:37.200 --> 0:07:39.280 give this to all the different companies that you do 0:07:39.320 --> 0:07:42.280 business with, you know, the grocery store, the you know, 0:07:42.560 --> 0:07:45.280 I was gonna say video rental store, but we don't 0:07:45.280 --> 0:07:47.160 do that anymore. But you know what I mean, Like, 0:07:47.200 --> 0:07:48.920 anytime you have to sign up with a phone number, 0:07:49.280 --> 0:07:52.239 just give them that number, and that's T Mobile digits. 0:07:52.360 --> 0:07:56.560 You can just add a line there. Verizon also has 0:07:56.760 --> 0:07:58.680 a feature what do they call it. They call it 0:07:58.840 --> 0:08:02.680 second Number. It's very very similar to a virtual phone number, 0:08:03.040 --> 0:08:05.880 and that will also ring your phone. But that's ten 0:08:05.920 --> 0:08:09.360 dollars a month. So again, these are options that I'm 0:08:09.360 --> 0:08:11.840 giving you, but they all cost money. And there is 0:08:11.880 --> 0:08:15.240 another option called Burner. This is an app that's independent 0:08:15.600 --> 0:08:18.560 and it lets you generate phone numbers on demand. So 0:08:18.640 --> 0:08:21.720 if you were selling something on Craigslist, for instance, and 0:08:21.760 --> 0:08:23.480 you didn't want to give out your real phone number, 0:08:23.760 --> 0:08:26.000 you only wanted a phone number that you can text 0:08:26.400 --> 0:08:28.760 or maybe have a couple of voice calls for for 0:08:28.840 --> 0:08:31.200 a month, you would set up a phone number a 0:08:31.200 --> 0:08:33.680 couple bucks and then it would expire at the end 0:08:33.720 --> 0:08:35.480 of that time, or you can choose to extend it. 0:08:35.480 --> 0:08:39.040 You can have a Burner number that lasts indefinitely, or 0:08:39.080 --> 0:08:41.960 you can have them expire, you know, after thirty sec 0:08:42.280 --> 0:08:45.320 thirty days or something like that. But the freeway to 0:08:45.360 --> 0:08:48.360 do this is definitely Google Voice looks like you can 0:08:48.400 --> 0:08:50.800 still sign up for a free Google Voice phone number. 0:08:50.840 --> 0:08:52.920 So that is personally what I would do, and that 0:08:53.080 --> 0:08:54.840 is what I do I've got a Google Voice number. 0:08:54.840 --> 0:08:57.680 I've had them since day one. When they first launched, 0:08:57.679 --> 0:09:00.560 they were called I think it was called Grand Central, 0:09:01.360 --> 0:09:04.000 and it was such a cool concept because back in 0:09:04.080 --> 0:09:07.199 the day, you had a landline, you had your work number, 0:09:07.440 --> 0:09:09.480 you also had your cell phone number, and you didn't 0:09:09.480 --> 0:09:11.000 want to give out your cell phone number to everyone 0:09:11.080 --> 0:09:13.600 because it was more like a guarded phone number. Nowadays, 0:09:13.600 --> 0:09:15.520 of course that's the standard, but I think people are 0:09:15.520 --> 0:09:19.120 realizing we need to protect these more. So with all 0:09:19.120 --> 0:09:21.800 that said, you can look into those options, Michael and 0:09:21.840 --> 0:09:23.880 see which one fits you best. But you wanted something 0:09:23.920 --> 0:09:25.960 for free, so I think that maybe you just go 0:09:26.160 --> 0:09:32.600 for the free Google Voice. And Sue from Missoula, Montana, says, Hey, Rich, 0:09:32.640 --> 0:09:38.080 I've watched you from the beginning. My so and my 0:09:38.320 --> 0:09:42.360 so so. What's that my anyway, we have old phones 0:09:42.440 --> 0:09:45.600 iPhone success. We're looking to get new phones. We have Verizon. 0:09:45.960 --> 0:09:49.760 My question is I accidentally synced our phones together. Is 0:09:49.800 --> 0:09:52.360 there a way I can unsync them before we buy 0:09:52.440 --> 0:09:55.280 our new phones? Yes, Sue, I get this question all 0:09:55.320 --> 0:09:58.079 the time, and the main thing you need to do 0:09:58.200 --> 0:10:01.800 is set up a different Apple I id oh, Kim 0:10:01.840 --> 0:10:05.120 says so means significant other. There we go. See you 0:10:05.240 --> 0:10:08.560 learn something new every day. Bobo and I were looking 0:10:08.559 --> 0:10:10.400 at each other like we don't know what that means. 0:10:11.559 --> 0:10:13.720 But yeah, So you need to set up a second 0:10:13.840 --> 0:10:17.520 Apple ID so you can each have your own Apple IDs. 0:10:17.600 --> 0:10:20.200 That will unlink these accounts, so you can have your 0:10:20.200 --> 0:10:23.360 own text messages, your own payment methods, your own phone. 0:10:23.760 --> 0:10:26.559 It's not all inter SYNCD and you know, synced up 0:10:26.600 --> 0:10:29.160 like that. But what you want to do is after that, 0:10:29.240 --> 0:10:32.080 you want to set up Apple Family Sharing and that 0:10:32.120 --> 0:10:34.240 will link up the two accounts. So let's say you 0:10:34.280 --> 0:10:36.720 buy an app on your account, you're still able to 0:10:36.760 --> 0:10:39.959 have your family download that same app on the other account. 0:10:40.120 --> 0:10:43.240 So set up the secondary Apple ID, link it up 0:10:43.240 --> 0:10:46.440 with the family Sharing, and that will make everything work 0:10:46.440 --> 0:10:49.840 out perfectly and things will not be all intertwined. A 0:10:49.840 --> 0:10:51.760 lot of parents have that issue with their kids. When 0:10:51.760 --> 0:10:53.840 they get give them their phone, they have like you know, 0:10:53.960 --> 0:10:55.920 or an iPad, They log in with their ID and 0:10:55.960 --> 0:10:58.000 all their text messages are going to the kid's iPad. 0:10:58.720 --> 0:11:01.959 Eight to eight rich one eight eight eight seven four 0:11:02.000 --> 0:11:05.439 to two four one zero one Coming up. I'll tell 0:11:05.440 --> 0:11:08.880 you about Peacock's price increase and how Roku is adding 0:11:08.920 --> 0:11:11.880 ads to the home screen. This is rich on Tech. 0:11:13.440 --> 0:11:16.360 Welcome back to rich On Tech. Rich DeMuro here hanging 0:11:16.400 --> 0:11:19.600 out with you, talking technology at triple eight Rich one 0:11:19.679 --> 0:11:23.640 oh one eight eight eight seven four to two four 0:11:23.920 --> 0:11:27.880 one zero one. Operators are standing by ready to take 0:11:27.960 --> 0:11:32.280 your call. Let's go to Bonnie in Santa Barbara. Bonnie, 0:11:32.280 --> 0:11:33.280 you're on with Rich. 0:11:33.559 --> 0:11:33.800 Hi. 0:11:33.960 --> 0:11:34.240 Rich. 0:11:35.320 --> 0:11:40.160 I have a question about download and upload speeds. Sure 0:11:40.880 --> 0:11:46.600 right now, I'm paying for probably the premium of five hundred, 0:11:46.960 --> 0:11:50.800 you know, up to five hundred download and I think 0:11:50.840 --> 0:11:55.240 it's ten upload, and they keep raising our rates, and 0:11:55.280 --> 0:11:59.040 so they've given us an alternative that's download of up 0:11:59.120 --> 0:12:03.440 to one hundred upload up to five. And I'm just 0:12:03.559 --> 0:12:07.840 trying to figure out if that'll work. I have two televisions, 0:12:07.960 --> 0:12:13.600 two computers. We watch a lot of we stream sometimes, 0:12:13.679 --> 0:12:17.319 we watch a lot of YouTube videos. We're on both 0:12:17.360 --> 0:12:20.000 televisions and computers all at the same time. 0:12:21.120 --> 0:12:23.800 Are you are you uploading stuff ever? 0:12:24.000 --> 0:12:24.080 Like? 0:12:24.120 --> 0:12:27.960 Are you uploading large files? Are you uploading videos? 0:12:28.520 --> 0:12:29.199 Very rarely? 0:12:29.600 --> 0:12:32.120 Okay, Well, in that case, the one hundred down and 0:12:32.160 --> 0:12:36.920 the five up would work, But that is that's pretty paltry. 0:12:36.920 --> 0:12:39.000 What what type of service. Is it is from a 0:12:39.000 --> 0:12:45.160 cable company? Is it from Okay, so this is interesting. 0:12:45.200 --> 0:12:48.840 So the cable companies typically have a fast download speed 0:12:49.360 --> 0:12:52.320 and a very slow upload speed, and then if you've 0:12:52.320 --> 0:12:55.960 got fiber, it's typically the upload and download are the same. 0:12:56.000 --> 0:12:58.360 So if you have five hundred on fiber down, it's 0:12:58.440 --> 0:13:02.000 typically five hundred up. Now for someone like myself who's 0:13:02.040 --> 0:13:05.200 uploading large video files and this weekend, I'm not kidding, 0:13:05.200 --> 0:13:08.440 I downloaded. I downloaded my entire Google Drive to a 0:13:08.480 --> 0:13:13.000 computer and it took maybe two hours. I mean we're 0:13:13.000 --> 0:13:17.079 talking a terabyte of data. It was. It was really incredible. 0:13:17.520 --> 0:13:19.840 But then I'm uploading large files too. So if you 0:13:19.880 --> 0:13:22.800 want that ability, you want the fast upload. But for 0:13:22.880 --> 0:13:26.120 what you're talking about, for just downloading our streaming, one 0:13:26.200 --> 0:13:27.960 hundred is going to be just fine. Even if you 0:13:28.000 --> 0:13:31.200 were even if you were streaming on two TVs at once, 0:13:31.440 --> 0:13:36.800 you'd still be just fine. Netflix posts a there's a 0:13:36.880 --> 0:13:41.280 page where they post what they're streaming kind of suggested 0:13:41.480 --> 0:13:46.559 speeds are, and they their speeds are really really slow. 0:13:46.600 --> 0:13:48.400 I mean it's it's like you don't even here. I'll 0:13:48.440 --> 0:13:49.880 go through them real quick. I'm trying to bring up 0:13:49.920 --> 0:13:53.520 the website, so they're right. So you know, these streaming companies, 0:13:53.559 --> 0:13:56.120 part of what their their magic sauces. They figured out 0:13:56.160 --> 0:13:58.560 a way to stream stuff really fast, like over a 0:13:58.600 --> 0:14:03.680 slow connection. So for high definition, their recommendation is three 0:14:03.760 --> 0:14:07.240 megabits or higher. Okay, you're at one hundred. You're talking. 0:14:07.760 --> 0:14:14.240 Full HD is five megabits of speed, and then ultra 0:14:14.520 --> 0:14:18.680 HD is fifteen megabits or higher. So you're at one hundred. 0:14:19.120 --> 0:14:21.160 So you're you're doing okay, and you're going to be fine. 0:14:21.160 --> 0:14:22.840 Do you know about the websites that help you test 0:14:22.880 --> 0:14:24.480 your speed? Have you tried that on your computer? 0:14:25.040 --> 0:14:26.040 I have? Yeah? 0:14:26.080 --> 0:14:27.760 And what are you getting on that when you do that? 0:14:28.240 --> 0:14:33.520 Pretty close to five hundred maybe like four fifty or 0:14:33.560 --> 0:14:34.440 something like that. 0:14:34.600 --> 0:14:36.520 Okay, and what's the price differential here? 0:14:38.560 --> 0:14:42.920 It is about thirty five dollars different. 0:14:43.080 --> 0:14:45.240 Oh wow, thirty five a month? Yeah? Would I would 0:14:45.280 --> 0:14:47.160 try it? And you can always go back, right, So 0:14:47.400 --> 0:14:48.320 now you have to. 0:14:48.240 --> 0:14:52.520 Lock in for twenty four months. So my concerned, Oh, 0:14:52.920 --> 0:14:54.640 I don't you know, I don't want to get it 0:14:54.720 --> 0:14:57.880 and then find out that the YouTube videos are buffering, 0:14:58.200 --> 0:14:58.560 you know. 0:14:59.040 --> 0:15:01.160 I really don't don't think they're going to be But 0:15:01.640 --> 0:15:04.840 is there any sort of like thirty day window where 0:15:04.840 --> 0:15:06.920 you can I'm sure there's a thirty day window where 0:15:06.920 --> 0:15:09.280 you don't have to where you can exchange it back. 0:15:09.320 --> 0:15:11.600 I would ask them that I could find out about Yeah. 0:15:11.440 --> 0:15:14.200 I would ask them that also, Yeah, I would. I 0:15:14.200 --> 0:15:16.080 would ask about that. Do you have any other providers 0:15:16.120 --> 0:15:16.680 in your area? 0:15:18.600 --> 0:15:22.040 I don't. I don't really, I don't want to shop around. Yes, 0:15:22.080 --> 0:15:22.440 I do? 0:15:22.600 --> 0:15:25.120 You do? Okay, Well, you might get a better price 0:15:25.120 --> 0:15:27.560 and a better speed. You know, it's a little annoying 0:15:27.600 --> 0:15:30.360 to shop around to take that time. I totally understand that, 0:15:30.800 --> 0:15:33.280 but you know you could get a significantly better speed 0:15:34.120 --> 0:15:37.640 by by shopping around, so you might. You might check that. 0:15:38.920 --> 0:15:42.400 And speed test has a good isp kind of you know, 0:15:42.400 --> 0:15:44.560 where you can check to see in high speed Internet 0:15:44.600 --> 0:15:47.560 dot com you can check to see what's in your area. 0:15:47.680 --> 0:15:49.520 So there's a couple of different ways to that. But 0:15:49.560 --> 0:15:51.160 I would I think you're gonna be fine. I would 0:15:51.200 --> 0:15:53.320 ask them about the the thirty days if you can 0:15:53.360 --> 0:15:55.120 switch to say, look, if this doesn't work for me, 0:15:55.600 --> 0:15:57.880 you know, can I go back? But I don't like 0:15:57.920 --> 0:15:59.880 the idea of locking in for two years. I hate 0:16:00.200 --> 0:16:02.960 tracks and I just it's you know, we're we're in 0:16:02.960 --> 0:16:05.960 a tech focused world where things are getting better every day. 0:16:06.120 --> 0:16:08.520 Like what if a new provider came to your neighborhood 0:16:08.520 --> 0:16:10.040 and said, hey, we're gonna give you a thousand down, 0:16:10.080 --> 0:16:12.120 one thousand up for ten bucks a month and you're 0:16:12.120 --> 0:16:14.440 stuck in this contract for two years. I don't like that, 0:16:14.480 --> 0:16:17.640 but but Bonnie, thanks for the question. Appreciate it. Eighty 0:16:17.720 --> 0:16:20.600 eight rich one oh one eight eight eight seven four 0:16:20.560 --> 0:16:25.480 to two four one zero one. Peacock is getting more expensive. 0:16:25.720 --> 0:16:29.520 They are raising prices by two dollars on both the premium, 0:16:29.600 --> 0:16:32.840 which is their ad supported plan, and their ad free plan. 0:16:33.280 --> 0:16:36.200 They're both going up by two dollars a month. This 0:16:36.280 --> 0:16:39.680 is the second time Peacock has raised prices in two years. 0:16:40.720 --> 0:16:43.200 The free AD supported plan, which they launched with is 0:16:43.240 --> 0:16:45.760 no longer available to new subscribers, So if you have that, 0:16:45.840 --> 0:16:49.040 do not cancel it like I did, very very stupid 0:16:49.040 --> 0:16:51.800 of me, because I can never get it back. I 0:16:51.840 --> 0:16:54.200 am paying for Peacock and I got it on Black 0:16:54.240 --> 0:16:56.360 Friday last year for twenty bucks for the whole year, 0:16:56.760 --> 0:16:59.600 and now it's up to sixty For my renewal, new 0:16:59.640 --> 0:17:02.720 customer will pay more starting July eighteenth, just in time 0:17:02.720 --> 0:17:06.760 for the Olympics. Existing subscribers August seventeenth, they give you 0:17:07.040 --> 0:17:10.080 the Olympics, they save you two bucks there. Coming up, 0:17:10.160 --> 0:17:12.920 we're going to talk about Airbnb. They have a new 0:17:12.960 --> 0:17:17.359 offering called Icons. I'll explain. You're listening to rich on Tech. 0:17:19.680 --> 0:17:22.560 Welcome back to rich on Tech. Rich DeMuro here hanging 0:17:22.560 --> 0:17:25.959 out with you, talking technology at triple eight Rich one 0:17:26.040 --> 0:17:28.879 oh one. That's eight eight eight seven four to two 0:17:29.240 --> 0:17:32.720 four one zero one. Get those calls in. I'll get 0:17:32.760 --> 0:17:35.680 to the lines in just a moment, but first, let's 0:17:35.680 --> 0:17:40.280 talk Airbnb now. This week, Airbnb had an event called 0:17:40.359 --> 0:17:43.200 twenty twenty four Summer Release. This is sort of where 0:17:43.240 --> 0:17:46.760 they give an update about the platform and introduce new features, 0:17:47.119 --> 0:17:49.199 and this year they had a whole bunch of new 0:17:49.240 --> 0:17:52.639 features aimed at making group stays easier. They said that 0:17:52.800 --> 0:17:56.560 eighty percent of stays are booked by groups, which is 0:17:56.640 --> 0:17:59.760 news to me. But the second thing they introduced in 0:17:59.800 --> 0:18:02.919 this this is really interesting, is called icons. This is 0:18:02.960 --> 0:18:07.400 a new category of sort of whimsical places inspired by 0:18:07.560 --> 0:18:12.640 famous people, places and things. So for example, they recreated 0:18:12.680 --> 0:18:15.760 the uphouse from the Disney movie. They actually had it 0:18:15.800 --> 0:18:18.600 on display, we could walk through it. That's going to 0:18:18.640 --> 0:18:21.080 be located in New Mexico. People will be able to 0:18:21.119 --> 0:18:24.200 stay the night in that house. They've got another experience 0:18:24.200 --> 0:18:26.680 where you can stay in the Ferrari Museum in Italy. 0:18:27.160 --> 0:18:30.080 They painted an entire house to look like a cartoon 0:18:30.160 --> 0:18:33.359 from X Men. You can stay there in Westchester, and 0:18:33.400 --> 0:18:36.200 the list goes on and on. There are eleven icons 0:18:36.280 --> 0:18:39.399 in all this is just the beginning. First up, I 0:18:39.440 --> 0:18:43.879 spoke with Airbnb co founder Brian Chesky about the new experiences. 0:18:44.560 --> 0:18:48.000 I think it was better than I imagined. Yeah, I'm 0:18:48.040 --> 0:18:50.040 just really surprised. If you can dream it, you can 0:18:50.080 --> 0:18:51.960 do it. While Disney said, and I think we did it, so. 0:18:53.320 --> 0:18:55.080 And what do you hope to impart on the people 0:18:55.119 --> 0:18:57.879 that stay at places like this, these iconic places. 0:18:58.080 --> 0:19:00.639 I think it's just like that you can these worlds 0:19:00.680 --> 0:19:04.240 that exist in your imagination, they're now real and the world, 0:19:04.400 --> 0:19:06.560 the real world is magical. I know we spend a 0:19:06.600 --> 0:19:10.119 lot of time on devices and AI is ushering in 0:19:10.280 --> 0:19:13.440 all these like magical digital worlds, but there's still a 0:19:13.440 --> 0:19:14.800 lot of magic left in the real world, and I 0:19:14.880 --> 0:19:16.840 hope more people spend more time in it. And really 0:19:16.920 --> 0:19:19.000 enjoy it, and we just want to. I think that's 0:19:19.000 --> 0:19:21.400 what we're trying to do, is just bring magic into 0:19:21.440 --> 0:19:21.920 the real world. 0:19:22.440 --> 0:19:24.439 Do you ever think you would come this far with 0:19:24.560 --> 0:19:26.119 Airbnb when you started it. 0:19:26.119 --> 0:19:28.399 When I inflated three air mattresses my roommate. 0:19:28.400 --> 0:19:28.920 Absolutely not. 0:19:29.080 --> 0:19:31.440 I mean, we just started as a cheap, affordable alternative 0:19:31.440 --> 0:19:34.399 to hotel and to be able to come here. But 0:19:34.440 --> 0:19:35.560 I mean this is kind of you want to go 0:19:35.600 --> 0:19:38.119 where your imagination takes you, you know, and this is 0:19:38.160 --> 0:19:39.399 the beginning. I think this is the beginning of the 0:19:39.400 --> 0:19:40.399 next chapter of the company. 0:19:40.760 --> 0:19:43.600 Next up. I spoke with Jay Carney at length about 0:19:43.600 --> 0:19:46.320 the new features on Airbnb. He's their global head of 0:19:46.359 --> 0:19:48.399 policy and Communications. 0:19:48.920 --> 0:19:52.720 It started as an idea of our two co founders 0:19:52.760 --> 0:19:55.560 when they needed a little extra money. They had a 0:19:55.640 --> 0:19:58.840 department in San Francisco and a spare room and they 0:19:58.960 --> 0:20:01.920 rented it out and that was Airbedandbreakfast dot com, which 0:20:01.960 --> 0:20:03.480 became Airbnb dot com. 0:20:03.800 --> 0:20:05.720 And today you've got places everywhere. 0:20:05.480 --> 0:20:08.000 Right, You've got places in more than two hundred countries 0:20:08.040 --> 0:20:12.400 around the world, tens of thousands of cities, and all 0:20:12.440 --> 0:20:16.120 of every state in the nation. And it's an extraordinary thing, 0:20:16.359 --> 0:20:19.280 the growth of the company, the success, the fact that 0:20:19.320 --> 0:20:21.679 Airbnb is you know, sort of become a noun and 0:20:21.720 --> 0:20:23.760 a verb, right, I mean, they get an Airbnb. I'm 0:20:23.800 --> 0:20:26.640 going to Airbnb and this city or that city. So 0:20:26.640 --> 0:20:28.360 it's amazing. What's happened. 0:20:28.760 --> 0:20:31.119 What do you think the advantages of an Airbnb versus 0:20:31.480 --> 0:20:32.240 standard hotel? 0:20:32.560 --> 0:20:35.560 Sure, I mean, there are lots of accommodation options. One 0:20:35.600 --> 0:20:37.720 thing we know for sure is that Airbnb is better 0:20:37.760 --> 0:20:40.439 for group stays. It turns out more than eighty percent 0:20:40.640 --> 0:20:43.400 of Airbnb bookings are for group stays. I think that's 0:20:43.400 --> 0:20:45.639 because you get more space. Generally, you can get a 0:20:45.640 --> 0:20:47.720 whole home if you have kids, if you're traveling with 0:20:47.760 --> 0:20:49.760 your family, you know, the kids get a bedroom, you 0:20:49.800 --> 0:20:51.440 get your own bedroom, you get living space. 0:20:51.600 --> 0:20:54.000 What is the most notable aspect of the group planning? 0:20:54.040 --> 0:20:56.960 At this point, group trips have become sort of the 0:20:57.640 --> 0:21:00.399 you know, the foundation of Airbnb, and people love to 0:21:00.520 --> 0:21:03.640 use Airbnb for group trips, but our app wasn't designed 0:21:03.680 --> 0:21:06.600 for that. So the improvements are really designed to make 0:21:06.640 --> 0:21:09.160 it more delightful and easier for folks who are planning 0:21:09.200 --> 0:21:11.920 group trips, so that the key factors are shared whistless. 0:21:11.920 --> 0:21:14.239 We've always had wishless, or not always, but we had 0:21:14.320 --> 0:21:16.160 had them for a long time, but they were really 0:21:16.200 --> 0:21:18.040 hard to share and so people would make you know, 0:21:18.640 --> 0:21:22.440 you know, spreadsheets and send them around to their fellow travelers. 0:21:22.440 --> 0:21:26.240 Now you can easily within the app build a wishless, 0:21:26.440 --> 0:21:29.720 share it with your co travelers. They can give a 0:21:29.760 --> 0:21:32.880 thumbs up or a thumbs down or you know, other feedback, 0:21:32.920 --> 0:21:34.800 so you can decide whish home you want a book. 0:21:35.400 --> 0:21:39.280 And the other key feature is co travelers get to 0:21:40.040 --> 0:21:43.159 sort of join the reservation and interact with the hosts. 0:21:43.160 --> 0:21:46.040 So if you're coming from different places your group, you know, 0:21:46.080 --> 0:21:48.520 that way, you know, your co traveler sees the same 0:21:48.520 --> 0:21:52.280 information from the hosts about the address, how to check in, 0:21:52.359 --> 0:21:54.359 how to open the door, that kind of thing. So 0:21:54.440 --> 0:21:56.399 we find those features are going to make it a 0:21:56.400 --> 0:21:58.720 lot easier, a lot more fun for group travelers. Why 0:21:58.800 --> 0:22:03.240 the icons, we've discovered over the years that these things 0:22:03.240 --> 0:22:06.000 we've been doing in sort of more you know, one 0:22:06.040 --> 0:22:09.040 off fashion we call them, most recently only on Airbnb, 0:22:10.080 --> 0:22:13.560 have been you know, tremendously successful in terms of the 0:22:13.560 --> 0:22:17.560 attention they've gotten and the excitement they've created. So we 0:22:17.600 --> 0:22:21.040 decided like why not, why not scale this, let's turn 0:22:21.080 --> 0:22:23.280 it into a category on the app, so it's easy 0:22:23.320 --> 0:22:26.680 to find, uh and and you know, and make them 0:22:26.680 --> 0:22:29.679 even bigger and more exciting and driven by this sort 0:22:29.720 --> 0:22:33.520 of principle that they should be experiences that are unlike 0:22:33.520 --> 0:22:36.679 any other and in many ways are often only existed 0:22:36.680 --> 0:22:39.000 in your imagination, but we were able to make them real. 0:22:39.119 --> 0:22:42.439 So okay, this all sounds incredible, but how do you 0:22:42.480 --> 0:22:44.760 actually book it? Like who's going to get to do 0:22:44.840 --> 0:22:47.280 these things? And how are you offering it for zero dollars? 0:22:47.280 --> 0:22:47.639 Sure? 0:22:47.680 --> 0:22:49.760 Well, I mean we're offering it for zero dollars in 0:22:49.800 --> 0:22:52.000 most cases and under one hundred dollars in every case, 0:22:52.040 --> 0:22:56.600 because we want these you know, otherworldly, beyond your imagination 0:22:56.720 --> 0:22:59.399 experiences to be affordable and not not just for people 0:22:59.400 --> 0:23:01.919 who have a lot of means. When it drops, and 0:23:01.960 --> 0:23:05.240 there'll be a countdown clock for each of the eleven icons. 0:23:05.440 --> 0:23:07.760 Some of them have dropped today, others will drop later 0:23:07.760 --> 0:23:09.760 this week or early next week, and all will drop 0:23:09.800 --> 0:23:12.840 between now and October. Yeah, there's a period where you 0:23:12.840 --> 0:23:15.280 can request a book. You push that button, you fill 0:23:15.280 --> 0:23:18.320 in your information, you write a little statement about why 0:23:18.320 --> 0:23:21.320 you're excited why you want this to particular icon and 0:23:21.359 --> 0:23:24.879 then all of those applications, all those requests will go 0:23:25.000 --> 0:23:27.960 into a system where basically a chunk will be pulled 0:23:27.960 --> 0:23:31.280 out randomly and then they will be examined by a 0:23:31.320 --> 0:23:34.040 third party that we'll look at and I think from there, 0:23:34.160 --> 0:23:37.520 you know, we'll make a selection if you if you 0:23:37.600 --> 0:23:41.119 get it, you'll get a golden ticket electronic ticket, and 0:23:41.200 --> 0:23:43.080 hopefully have the experience of a lifetime. 0:23:43.240 --> 0:23:45.520 You know, Airbnb has had, you know, some stumbles and 0:23:45.560 --> 0:23:48.320 things throughout the years. Tell me about how it has 0:23:48.359 --> 0:23:51.920 approached things like cleaning fees and you know, unreasonable demands, 0:23:51.920 --> 0:23:55.159 stuff like that, even cities cracking down on you know 0:23:55.480 --> 0:23:57.440 someplace you just can't even get an Airbnb. 0:23:57.400 --> 0:24:00.960 Well some I mean, the general approach is to accept 0:24:01.040 --> 0:24:05.359 feedback and criticism as something that's important and valuable to 0:24:05.400 --> 0:24:06.719 help us improve the service. 0:24:06.800 --> 0:24:06.960 Right. 0:24:07.040 --> 0:24:09.959 So, you know, especially in the wake of the pandemic 0:24:10.080 --> 0:24:13.239 or during the pandemic, cleaning, you know, clean cleanliness, you know, 0:24:13.280 --> 0:24:16.199 and making sure the listings were safe and clean was 0:24:16.240 --> 0:24:19.280 a high priority. That drove a lot of cleaning fees, 0:24:19.320 --> 0:24:21.560 and we got that feedback and as you know, in 0:24:21.640 --> 0:24:24.520 the previous launches. We've taken steps to address that and 0:24:24.560 --> 0:24:28.000 try to, you know, make create more clarity abound around 0:24:28.000 --> 0:24:31.280 what the actual the full cost is for a booking. 0:24:31.760 --> 0:24:33.520 We work with you know, I run policy as well 0:24:33.520 --> 0:24:38.000 as communications. We work with cities around the world towards 0:24:38.280 --> 0:24:42.320 the sensible regulation that helps address any concerns they might 0:24:42.359 --> 0:24:45.400 have about short term rentals and the growth of short 0:24:45.440 --> 0:24:47.639 term rentals in their city, as well as you know, 0:24:48.000 --> 0:24:51.520 balance that with you know, the hope and the expectation 0:24:51.640 --> 0:24:54.960 that hosts their constituents will be able to be host 0:24:55.040 --> 0:24:57.560 and do so successfully. We think, you know, hosting can 0:24:57.600 --> 0:25:01.000 bring a lot to a community economic impact for sure, 0:25:01.520 --> 0:25:05.240 but also introduce people from outside of town to. 0:25:05.280 --> 0:25:07.159 Parts of a city, or parts of a state or 0:25:07.200 --> 0:25:07.520 parts of. 0:25:07.520 --> 0:25:10.640 A country that don't always get or ever get tourists. 0:25:10.680 --> 0:25:12.720 If you're booking in Airbnb, it can be overwhelming. So 0:25:12.800 --> 0:25:16.080 there's so many choices. Give me the secret tip on 0:25:16.119 --> 0:25:18.600 how to narrow down the right Airbnb for you. 0:25:18.800 --> 0:25:20.840 I love the new future. We announced not that long 0:25:20.840 --> 0:25:24.719 ago guest Favorites. So this is a new system that 0:25:25.359 --> 0:25:29.399 basically feature highlights you know, through information and data that 0:25:29.440 --> 0:25:34.040 we collect around ratings and you know, incident rates, and 0:25:35.280 --> 0:25:39.040 you know, time hosting where we we we elevate to 0:25:39.080 --> 0:25:42.800 the level of guest favorites the very best listings on Airbnb. 0:25:42.880 --> 0:25:45.200 So if you're new to Airbnb and you want to 0:25:45.240 --> 0:25:49.119 be sure you're getting like a highly reliable, great experience 0:25:49.440 --> 0:25:51.159 filter for guest favorites, that's what I do. 0:25:51.520 --> 0:25:54.280 Will there ever be a rewards program to compete with 0:25:54.320 --> 0:25:56.160 the likes of Mariott and Hilton. 0:25:56.000 --> 0:25:58.240 You know there, we don't have one, Like we're you know, 0:25:58.280 --> 0:26:01.200 we're still a new business and anyways, it feels that way, 0:26:01.520 --> 0:26:03.880 kind of like a startup, even though the company's public now, 0:26:04.520 --> 0:26:07.080 so we're you know, we're open to a lot of ideas, 0:26:07.080 --> 0:26:09.479 but certainly nothing to announce along those lines today. 0:26:09.760 --> 0:26:09.960 Now. 0:26:09.960 --> 0:26:13.400 I think it's incredible what Airbnb has done with their platform, 0:26:13.640 --> 0:26:17.040 especially when you hear about their humble beginnings. Personally, I 0:26:17.160 --> 0:26:19.920 fancy myself a hotel guy. I kind of like the 0:26:20.040 --> 0:26:23.320 routine and the standardness of a hotel room. But I 0:26:23.400 --> 0:26:26.600 get why Airbnb is so incredible. It's for those times 0:26:26.600 --> 0:26:29.720 when you want something much more unique and in my experience, 0:26:29.760 --> 0:26:32.480 and yes, I've used the platform several times, it is 0:26:32.600 --> 0:26:35.680 excellent for group travel and when you want that very 0:26:35.800 --> 0:26:38.800 unique experience in a city or a place. We'll see 0:26:38.800 --> 0:26:42.600 how the new icons category does. Obviously it's very limited 0:26:42.680 --> 0:26:45.240 and who actually gets to stay in these icons, But 0:26:45.320 --> 0:26:47.520 it seems like the whole point is to get folks 0:26:47.520 --> 0:26:51.040 to open up that Airbnb app and experience and explore 0:26:51.280 --> 0:26:53.800 all the different options there. All right, more of your 0:26:53.880 --> 0:26:56.880 questions coming up at triple eight rich one oh one. 0:26:57.000 --> 0:27:00.600 That's eight eight eight seven four two four one zero one. 0:27:00.960 --> 0:27:03.439 My name is Rich d'muro and you are listening to 0:27:04.040 --> 0:27:09.640 rich on Tech. Welcome back to rich on Tech. Rich 0:27:09.680 --> 0:27:13.280 DeMuro here hanging out with you talking technology at Triple 0:27:13.359 --> 0:27:18.280 A rich one oh one eight eight eight seven four 0:27:18.320 --> 0:27:21.119 to two four one zero one. Give me a call 0:27:21.160 --> 0:27:23.160 if you have a question about technology. You can also 0:27:23.200 --> 0:27:28.120 go to the website rich on Tech dot tv. Right 0:27:28.160 --> 0:27:31.480 on the homepage. I've got a brand new newsletter. This 0:27:31.560 --> 0:27:34.439 is something I send out weekly. You can get on 0:27:34.480 --> 0:27:36.960 the list. Just pop your email address in there and 0:27:37.359 --> 0:27:40.520 you will get that to your inbox mostly every week. 0:27:40.520 --> 0:27:42.480 As long as I can keep up with that. Let's 0:27:42.520 --> 0:27:46.960 go to us. Sarah in Ventura, Sarah, you're on with Rich. 0:27:48.119 --> 0:27:48.320 Hi. 0:27:50.720 --> 0:27:52.720 I started to get a message on my phone. It 0:27:52.760 --> 0:28:02.000 says miss uh required, SMS permission needed. So I have 0:28:02.119 --> 0:28:05.080 two factor authentication on my email, so I need to 0:28:05.160 --> 0:28:09.120 keep my phone number. I changed my password. 0:28:10.119 --> 0:28:12.160 Tell me what this message says. Again, I didn't quite 0:28:12.200 --> 0:28:12.760 understand it. 0:28:13.680 --> 0:28:19.879 Miss m I s S required. Then it says s 0:28:20.240 --> 0:28:27.160 M S permission needed. I didn't know what that meant, 0:28:27.400 --> 0:28:33.040 and someone told me it means the SIM card. So 0:28:35.200 --> 0:28:38.720 I had changed my password on my phone and then 0:28:38.760 --> 0:28:43.120 I saw the option to put a password on the 0:28:43.160 --> 0:28:46.680 sim card. So I thought, oh, I wonder what's that's like. 0:28:47.200 --> 0:28:51.320 So I clicked on it and then it said what 0:28:51.560 --> 0:28:55.959 is your password that you have set? And I hadn't 0:28:56.000 --> 0:29:02.800 set one, and then I I guessed, But then it's 0:29:03.880 --> 0:29:08.080 it wouldn't let me leave leave setting it up. So 0:29:08.240 --> 0:29:15.040 then I tried going back, and then I tried turning 0:29:15.080 --> 0:29:18.239 off the phone and removing the SIM card. Then I 0:29:18.280 --> 0:29:20.160 switched it from one side to the other. 0:29:20.280 --> 0:29:27.120 Oh my gosh, she did a lot. I like, what, 0:29:27.400 --> 0:29:30.240 uh what? This is an Android? Correct? 0:29:30.640 --> 0:29:30.959 It is? 0:29:31.040 --> 0:29:34.680 Okay, So what app are you using for your text messages? 0:29:36.880 --> 0:29:38.360 It's just called messages? 0:29:38.760 --> 0:29:43.160 Okay? So what I would do? It sounds like, well, 0:29:43.360 --> 0:29:45.680 the so at this point, can you use your phone 0:29:45.760 --> 0:29:45.920 or not? 0:29:47.760 --> 0:29:52.400 No, it just has the thing scrolling saying you know 0:29:52.520 --> 0:29:59.080 that the SIM card is the activated. So I used 0:29:59.400 --> 0:30:05.600 my another person's phone and they said when I called 0:30:05.640 --> 0:30:09.160 my provider, they said, well, you'll have to leave our 0:30:09.280 --> 0:30:14.120 service and then when you signed up with someone else, 0:30:14.280 --> 0:30:18.840 then we can pourt it back to ours. Otherwise you 0:30:18.920 --> 0:30:20.200 have to get a new SIM. 0:30:20.240 --> 0:30:23.360 Yeah. Yeah, so's your phone number. Here's what you need 0:30:23.400 --> 0:30:26.480 to do. You got to go to your carrier store. 0:30:26.480 --> 0:30:29.320 Do you is your carrier a virtual carrier or an 0:30:29.360 --> 0:30:30.880 AT and T T mobile kind of thing. 0:30:31.800 --> 0:30:35.760 It's unfortunately it's one of those virtual side branch ones. 0:30:37.400 --> 0:30:40.400 Yeah, yeah, so that could be an issue. So you know, 0:30:40.480 --> 0:30:42.680 they they've run things a little bit differently. But what 0:30:42.680 --> 0:30:45.000 I would do is just call them and say that 0:30:45.080 --> 0:30:48.800 you need a new SIM card and see if they 0:30:48.840 --> 0:30:50.640 can just send you a new SIM in the mail. 0:30:50.840 --> 0:30:53.400 Or better yet, what type of phone do you have? 0:30:55.080 --> 0:31:00.360 It's an Android? But my carrier said that they would 0:31:00.360 --> 0:31:03.000 send me another SIM card, but it would have to 0:31:03.040 --> 0:31:06.240 be a different number. But I'm locked out of all 0:31:06.280 --> 0:31:09.720 my emails because I put up a two factor authentication. 0:31:10.520 --> 0:31:12.360 Why does it have to be a different phone number. 0:31:12.400 --> 0:31:15.760 That that part I'm not really understanding. So I would 0:31:15.840 --> 0:31:18.840 I would call the provider and ask for a supervisor 0:31:18.960 --> 0:31:21.560 and say, you know here, you know, basically I set 0:31:21.880 --> 0:31:25.480 a lock on my SIM card. Uh, and I need 0:31:25.480 --> 0:31:27.360 a new SIM that does not have a lock or 0:31:27.360 --> 0:31:30.200 help me unlock this. But it's interesting. I mean, it 0:31:30.240 --> 0:31:32.320 may be tied to your phone number, but that's that 0:31:32.400 --> 0:31:33.960 seems to be odd, Like I would think on the 0:31:33.960 --> 0:31:35.320 back end they could just clear that. 0:31:36.560 --> 0:31:40.080 Yes, I talked to the text and they said from 0:31:40.120 --> 0:31:43.400 the back end that they couldn't get it to unblock. 0:31:44.720 --> 0:31:46.640 It looked like it was semi okay. 0:31:46.760 --> 0:31:49.560 So what they're saying is you need to switch providers 0:31:49.720 --> 0:31:52.000 and then port that number out to a new provider 0:31:52.040 --> 0:31:53.640 and then they can pot it in again. 0:31:54.560 --> 0:31:57.680 Yes, that's what they said. I just think that's the 0:31:57.680 --> 0:32:00.360 same range. And then they're going to cause ast me 0:32:00.440 --> 0:32:06.280 hundreds of dollars just to switch over. And then they said, oh, 0:32:06.320 --> 0:32:07.040 we don't. 0:32:06.760 --> 0:32:11.080 Actually accept that virtual provider, so we're going to charge 0:32:11.120 --> 0:32:12.440 you hundreds of dollars to. 0:32:12.760 --> 0:32:15.080 What do you mean we don't accept that virtual provider 0:32:15.080 --> 0:32:18.240 who said that T Mobile And. 0:32:18.440 --> 0:32:22.360 My provider said, you know, we're with T Mobile, So 0:32:22.440 --> 0:32:25.600 go there. But then T Mobile said no, we don't 0:32:25.640 --> 0:32:30.120 actually accept it. And she said the other people main 0:32:30.400 --> 0:32:33.960 AT and T and Horizon will also charge me hundreds 0:32:34.000 --> 0:32:35.320 of dollars, and so. 0:32:35.280 --> 0:32:38.600 I said, well hundreds of dollars for what to just 0:32:38.640 --> 0:32:41.000 switch it over? Now, there's no there's no switching fees. 0:32:41.000 --> 0:32:43.600 I switched my wife last weekend. There was zero fees 0:32:43.640 --> 0:32:47.000 involved unless you unless you owe money on your phone. 0:32:48.040 --> 0:32:49.280 No I don't. 0:32:49.560 --> 0:32:52.800 And then they said, well, actually we don't interface with that. 0:32:52.840 --> 0:32:53.600 We're going to have. 0:32:53.680 --> 0:32:56.480 To have you the company. What's the MV and L. 0:32:58.200 --> 0:33:00.880 I'm sorry, what's the MV and OL? What's a cellular company? 0:33:01.920 --> 0:33:02.400 In touch? 0:33:03.360 --> 0:33:06.480 In touch, I've never heard of that one. 0:33:06.760 --> 0:33:07.680 Yeah, I don't know. 0:33:08.400 --> 0:33:09.360 In touch wireless. 0:33:09.440 --> 0:33:12.480 Huh okay, it starts with an E E N T 0:33:12.960 --> 0:33:14.400 O U C H. 0:33:14.680 --> 0:33:20.200 I never heard of that. Oh it's a okay, so 0:33:20.240 --> 0:33:24.680 it's a it's a lifeline service. Yeah, oh okay, Well 0:33:24.720 --> 0:33:29.680 that's okay. All right, Well look I think, uh and 0:33:30.160 --> 0:33:32.040 that might be why okay, that's interesting. 0:33:32.320 --> 0:33:35.520 Well, you're inexpensive place to buy a new phone, they said, 0:33:35.560 --> 0:33:38.320 I'd have to get another type of phone. 0:33:39.200 --> 0:33:40.840 Yeah, how much do you spend on this a month. 0:33:42.240 --> 0:33:48.000 Not very much, it's very well how much virtually nothing? 0:33:48.560 --> 0:33:52.840 Okay, all right, well, look, I think the problem is 0:33:52.960 --> 0:33:56.120 this is this is a this wireless company is they 0:33:56.160 --> 0:33:58.960 work on the government subsidy, so they are they're doing 0:33:59.000 --> 0:34:01.680 the Lifeline service. They get money from the government and 0:34:01.720 --> 0:34:04.920 then they provide you with the service at a very 0:34:05.040 --> 0:34:07.920 very low cost, and they're they're basically making money on 0:34:07.960 --> 0:34:09.960 how much they provide you the service and how much 0:34:10.000 --> 0:34:12.759 they get paid. So it sounds like a little bit 0:34:12.800 --> 0:34:15.440 of a mess. And obviously because this is such a 0:34:15.520 --> 0:34:18.800 virtual system and because it's related to the government, it 0:34:18.920 --> 0:34:21.839 just sounds like you're in a really interesting situation here, 0:34:22.440 --> 0:34:24.919 especially with the fact that you've set up your phone 0:34:25.000 --> 0:34:27.799 number with a you know, with all of your two 0:34:27.880 --> 0:34:31.880 factor authentication. So in general, this is why I'm getting 0:34:31.960 --> 0:34:35.040 away from using my phone number for two factor authentication. 0:34:35.239 --> 0:34:39.040 So when possible, I would use an app like Authye 0:34:39.160 --> 0:34:43.799 or Duo or any one of these Microsoft authenticators. That way, 0:34:44.000 --> 0:34:47.920 your two factor authentication codes are not linked to your 0:34:47.960 --> 0:34:50.440 phone number. Because when you come into a situation like this, 0:34:51.120 --> 0:34:53.799 it's a it's a real problem. Now, I think what 0:34:53.840 --> 0:34:56.920 I would do is just go online to another provider 0:34:57.000 --> 0:34:59.280 if you can, and try to pourt out that phone number. 0:34:59.719 --> 0:35:02.399 But the problem is you need a code, typically from 0:35:02.440 --> 0:35:05.560 your previous provider, and you also need the account number. 0:35:05.719 --> 0:35:11.120 So uh, this is really tricky. I think that if 0:35:11.120 --> 0:35:13.520 you've talked to a supervisor, I would call again and 0:35:13.560 --> 0:35:17.680 call again and just explain to them the problem. Say, look, 0:35:17.719 --> 0:35:20.440 my phone line is locked up. I need this unlocked 0:35:20.440 --> 0:35:22.640 so I can access my accounts. If you can't do that, 0:35:22.719 --> 0:35:24.839 say look, I'd like to poort out my number. Can 0:35:24.880 --> 0:35:27.480 you please give me the pin number to port out 0:35:27.520 --> 0:35:29.719 my line? And I would go to something like a 0:35:29.840 --> 0:35:33.960 very inexpensive provider like a mint Mobile or Tello to 0:35:34.040 --> 0:35:36.520 get a cheap line that you can get for very 0:35:36.640 --> 0:35:39.520 few dollars per month. Eighty eight rich one oh one 0:35:39.640 --> 0:35:45.600 eight eight eight seven four two four one zero one. 0:35:46.400 --> 0:35:49.399 Welcome back to rich on Tech. Rich Demiro here hanging 0:35:49.400 --> 0:35:53.480 out with you talking technology the website rich on tech 0:35:53.800 --> 0:35:57.480 dot TV. There you can see all of the stories 0:35:57.520 --> 0:36:01.160 I do for TV my tech updates. I also have 0:36:01.280 --> 0:36:04.680 been taking some of the notable interviews from this show 0:36:04.840 --> 0:36:07.520 and breaking them out so you can see the key takeaways. 0:36:07.520 --> 0:36:09.399 Could we do interview a fair amount of people here. 0:36:09.840 --> 0:36:12.400 They've got some great stuff to say. You can listen 0:36:12.440 --> 0:36:14.759 to the podcast, sign up for the newsletter. There's a lot. 0:36:14.960 --> 0:36:18.640 Rich on tech dot tv. The phone line for the 0:36:18.680 --> 0:36:21.560 show eight eight eight Rich one one eight eight eight 0:36:21.760 --> 0:36:24.759 seven four to two four one zero one. If you 0:36:24.800 --> 0:36:26.919 go to the website, you can submit your question there 0:36:27.000 --> 0:36:30.920 as well via email. Just hit contact. That's exactly what 0:36:30.960 --> 0:36:33.960 Tim did. He said, Hey, Rich, I'm stuck. I'm replacing 0:36:34.000 --> 0:36:36.080 my Google six Pro. It's got a crack screen with 0:36:36.120 --> 0:36:39.880 a new phone. But which one Google eight Pro, Samsung 0:36:40.000 --> 0:36:43.000 S twenty four plus or an Apple fifteen Max. I 0:36:43.040 --> 0:36:46.520 never had an Apple, but my wife and daughter love them. 0:36:46.920 --> 0:36:48.840 I am a T Mobile customer. If that matters, I 0:36:48.840 --> 0:36:53.080 would appreciate your input on this. Help Tim. So the 0:36:53.120 --> 0:36:55.399 three phones you mentioned, one is not like the other. 0:36:55.480 --> 0:36:57.799 You mentioned the Google eight Pro, which is their high end, 0:36:58.400 --> 0:37:01.799 the Apple fifteen Mac Promax, which is their high ends, 0:37:01.840 --> 0:37:04.720 and then you said the Samsung S twenty four plus 0:37:04.760 --> 0:37:07.520 that's their middle of the line phone. So if you're 0:37:07.520 --> 0:37:09.680 truly comparing which phone to get, you got to go 0:37:09.800 --> 0:37:12.719 ultra with the Samsung. Personally, my pick out of these 0:37:12.760 --> 0:37:16.279 three would be the Ultra. The eight Google eight Pro 0:37:16.480 --> 0:37:21.080 is great, but only if you are sort of ah 0:37:22.040 --> 0:37:24.440 if you already have the Google six, so I think 0:37:24.440 --> 0:37:28.200 you're used to that situation. But the Samsung really is 0:37:28.239 --> 0:37:30.799 the best phone of the year, the s twenty four 0:37:30.920 --> 0:37:35.120 Ultra specifically, It's got this incredible screen that is like 0:37:35.200 --> 0:37:38.440 non reflective, It's fast, it's got great software. I know 0:37:38.520 --> 0:37:41.480 Bobo likes it. That's why he's partial to the Samsung. 0:37:41.520 --> 0:37:46.920 That's why he's clapping. The Apple is great, but you know, 0:37:46.960 --> 0:37:50.480 if your wife and sister daughter have them, it's nice 0:37:50.480 --> 0:37:52.759 to be on the same page with them. I will 0:37:52.800 --> 0:37:55.799 admit that is really nice. But on the flip side, 0:37:55.800 --> 0:37:58.480 you're an Android guy. You've had Android for a while, 0:37:58.680 --> 0:38:02.719 and the biggest issue with switching to the Samsung would 0:38:02.760 --> 0:38:05.680 be the software. The Google software, in my opinion, is 0:38:05.719 --> 0:38:09.040 way better than the Samsung software. With that said, Samsung's 0:38:09.040 --> 0:38:11.880 gotten a lot better. So did I help you decide? 0:38:11.920 --> 0:38:14.880 Probably not. So If you want to be on the 0:38:14.880 --> 0:38:16.879 same page with your wife and daughter and you want 0:38:16.880 --> 0:38:19.080 to be I messaging them, then go with the Apple. 0:38:19.480 --> 0:38:21.399 But if you want to go your own way and 0:38:22.040 --> 0:38:25.080 continue with the Android that you know and love, then 0:38:25.080 --> 0:38:28.359 I would go with the Samsung. The Google's great, the 0:38:28.360 --> 0:38:32.720 pixel is fine. It's just the problem is it's underpowered 0:38:32.800 --> 0:38:36.480 compared to the Samsung. Samsung is like a beast does everything, 0:38:36.760 --> 0:38:39.200 and it does it really well, and the camera's better, 0:38:39.800 --> 0:38:44.440 in my opinion. T Mobile this week completed its acquisition 0:38:44.560 --> 0:38:48.200 of Mint Mobile and Ultramobile, so now these are one company. 0:38:48.600 --> 0:38:48.839 Now. 0:38:48.920 --> 0:38:52.840 I think that any major acquisition of a startup is 0:38:52.920 --> 0:38:55.840 never a good thing for consumers. The you know, prices 0:38:55.840 --> 0:38:57.520 are eventually going to be higher, you know, the features 0:38:57.560 --> 0:38:59.160 are going to be less. But right now they're talking 0:38:59.239 --> 0:39:01.719 a good game and they're saying that it's gonna be 0:39:01.800 --> 0:39:06.080 great for Mint Mobile customers. And Mint Mobile and Ultra 0:39:06.160 --> 0:39:08.680 already used T Mobiles networks, so that's pretty much gonna 0:39:08.680 --> 0:39:10.960 be the same. But T Mobile has a commitment that 0:39:11.000 --> 0:39:13.600 they are going to keep a fifteen dollars a month plan. 0:39:13.719 --> 0:39:15.399 That was the reason why a lot of people went 0:39:15.440 --> 0:39:18.839 to Mint. They love that really inexpensive plan that Mint 0:39:18.840 --> 0:39:21.839 Mobile offered. So T Mobile says we're gonna keep that 0:39:21.920 --> 0:39:26.160 plan in place. They didn't say what the data limits 0:39:26.160 --> 0:39:29.239 would be on that plan, so right now I think, oh, 0:39:29.560 --> 0:39:31.880 is it fifteen gigs a month, So they said the 0:39:31.880 --> 0:39:34.920 fifteen dollars a month. They didn't say what the gigabytes 0:39:34.960 --> 0:39:37.600 are gonna be. They're also gonna roll out scams call 0:39:37.920 --> 0:39:41.880 scam call screening for Mint customers, and they're gonna give 0:39:41.920 --> 0:39:46.800 Mint customers free roaming in Canada and enhance data roaming 0:39:47.000 --> 0:39:51.200 in Mexico for Ultra customers. Ryan Reynolds is gonna stay 0:39:51.200 --> 0:39:54.759 on as creative for Mint Mobile. He was kind of 0:39:54.760 --> 0:39:57.600 the brains behind that whole thing. So look, you know, 0:39:57.960 --> 0:40:01.520 it's we're just seeing so much more consolidation in the 0:40:01.600 --> 0:40:04.440 mobile industry. These mv and os they pop up to 0:40:04.520 --> 0:40:07.399 kind of challenge the big networks, and then they get 0:40:07.440 --> 0:40:10.160 absorbed by the big networks. When the big networks say, oh, 0:40:10.480 --> 0:40:13.399 people seem to like them, let let's take them over. 0:40:14.239 --> 0:40:17.400 And Roku, you're gonna start seeing ads on your home screen. 0:40:18.000 --> 0:40:20.960 Roku says they reach one hundred and twenty million people 0:40:21.000 --> 0:40:23.319 a day. What does that mean. It means those are 0:40:23.360 --> 0:40:26.040 a lot of eyeballs for ads, and so now home 0:40:26.120 --> 0:40:29.640 screen video ads are going to be a thing. We 0:40:29.840 --> 0:40:33.600 just saw this happen on Amazon fireTV. When you fire 0:40:33.680 --> 0:40:35.839 up the Fire TV, it starts to AutoPlay an AD. 0:40:35.920 --> 0:40:37.960 You know what I did. I switched to the Apple 0:40:38.000 --> 0:40:41.399 TV because I couldn't stand it. At first. I was like, wait, 0:40:41.440 --> 0:40:43.680 what's going on here? Why am I seeing an AD 0:40:43.719 --> 0:40:46.239 every time I turn on my fireTV? And I love 0:40:46.280 --> 0:40:49.480 the fireTV, but it just got annoying. When you stop 0:40:49.520 --> 0:40:51.640 moving the remote for a second, an AD would come up. 0:40:52.080 --> 0:40:54.279 Now we are gonna I think Apple's gonna be the 0:40:54.320 --> 0:40:57.720 last one, because this is really tough to avoid, even 0:40:57.800 --> 0:41:01.520 on the individual apps. At this point, when you're appausing 0:41:01.560 --> 0:41:04.560 them or you're just kind of not doing anything with 0:41:04.600 --> 0:41:08.359 those apps, they're showing ads. So what does this all mean? 0:41:08.480 --> 0:41:11.200 It means the free ride is over. I've said this 0:41:11.320 --> 0:41:14.680 so many times. When all this streaming stuff started, it 0:41:14.719 --> 0:41:18.080 was a big alternative to kind of like watching linear 0:41:18.160 --> 0:41:20.720 TV and renting stuff and paying for all this stuff, 0:41:20.719 --> 0:41:24.360 and you've got ad free experiences. Nowadays, it's all about 0:41:24.360 --> 0:41:27.879 the ads once again, because these big companies they want 0:41:27.920 --> 0:41:31.120 somewhere to advertise, and these other companies, the streaming companies, 0:41:31.480 --> 0:41:34.080 they've got the eyeballs and they make extra money, and 0:41:34.120 --> 0:41:35.879 a lot of people don't want to pay twenty three 0:41:35.920 --> 0:41:38.839 dollars a month for Netflix. They're perfectly happy paying six 0:41:39.040 --> 0:41:41.319 ninety nine a month and sitting through ads, which is 0:41:41.400 --> 0:41:45.120 perfectly fine. But be prepared for Roku to now start 0:41:45.160 --> 0:41:49.799 showing new ads at every corner. That's the way it is. 0:41:50.440 --> 0:41:55.040 All right, Let's go to Kathy in Laguna Niguel. Kathy, 0:41:55.080 --> 0:41:55.799 you're on with Rich. 0:41:56.760 --> 0:41:56.960 Hi. 0:41:57.160 --> 0:41:59.960 Rich, I love your show, and I'll try to make 0:42:00.719 --> 0:42:06.640 my question as easy as possible to understand. Sure, Okay. 0:42:06.719 --> 0:42:11.080 So in twenty eighteen, we had a solar system installed 0:42:11.120 --> 0:42:14.440 on our home through a large solar company which has 0:42:14.560 --> 0:42:18.759 now gone out of business, and that system included a 0:42:18.800 --> 0:42:23.799 cellular motor modem that was connected to a two G 0:42:24.360 --> 0:42:29.440 network system that allowed us to monitor our usage using 0:42:29.480 --> 0:42:33.959 the solar Edge monitoring platform. We just got a letter 0:42:34.000 --> 0:42:36.800 from solar Edge saying that as of April to second, 0:42:37.320 --> 0:42:41.080 they were discontinuing the two G network system, so we 0:42:41.080 --> 0:42:45.319 were going to have to get a new modem and 0:42:45.480 --> 0:42:48.760 they would provide us that new five G modem free 0:42:48.760 --> 0:42:54.160 of charge by contacting them or having our installer contact them. 0:42:54.560 --> 0:42:57.399 We don't have an installer because they're out of business now, 0:42:58.000 --> 0:43:00.000 so we've tried to contact them. 0:43:00.400 --> 0:43:01.040 We looked at a. 0:43:00.960 --> 0:43:03.200 Couple of YouTube videos. Didn't look like it was too 0:43:03.239 --> 0:43:08.920 hard to replace that modem, but they've never contacted us again. 0:43:09.920 --> 0:43:15.600 There's also another option besides getting a new replacement modem, 0:43:16.000 --> 0:43:21.880 which you have to buy online. It's about two hundred 0:43:21.880 --> 0:43:23.360 and fifty three dollars. 0:43:23.560 --> 0:43:26.480 Wow. Yeah, okay, and so what's the question. 0:43:27.719 --> 0:43:30.759 Okay, Well, there's another option that you can buy just 0:43:31.120 --> 0:43:35.479 a wire connector to connect it to our existing five 0:43:35.560 --> 0:43:37.879 G system routered here that we have. 0:43:37.880 --> 0:43:38.440 In our house. 0:43:38.880 --> 0:43:40.400 Yeah, as another option. 0:43:41.719 --> 0:43:45.080 And that's cost you know, next to nothing. Yeah, because 0:43:45.080 --> 0:43:48.239 you just have to buy that little wire piece. Well, 0:43:48.239 --> 0:43:50.960 the kicker is here. It's after April the second, and 0:43:51.000 --> 0:43:54.440 we're still able to monitor that solar Edge platform never 0:43:54.480 --> 0:43:56.560 did go down. So I don't know if it was just. 0:43:56.520 --> 0:43:56.960 To come on. 0:43:57.640 --> 0:43:59.440 No, no, no, they would want to upgrade. 0:43:59.520 --> 0:44:02.759 No, No, it's not a come on. It's the I mean, 0:44:02.760 --> 0:44:05.320 a two G network is very old. It's probably either 0:44:05.400 --> 0:44:09.080 I mean, I'm surprised they even have that because a 0:44:09.120 --> 0:44:11.920 lot of these companies have sunseted their two G networks. 0:44:12.000 --> 0:44:14.200 So maybe it's on AT and T. Maybe they still 0:44:14.239 --> 0:44:16.239 have a little bit of two G running for like 0:44:16.280 --> 0:44:19.560 emergency situations. But I would I personally, go with the 0:44:19.600 --> 0:44:22.160 option for the wire connector. If you can easily just 0:44:22.280 --> 0:44:24.600 run a wire to your modem, that's going to be 0:44:24.600 --> 0:44:28.600 probably what under twenty five dollars for that connector or something, right, Yeah, 0:44:28.920 --> 0:44:32.160 I would do that and the modem. I mean, do 0:44:32.200 --> 0:44:34.719 you this is just to monitor your system, right, Like 0:44:34.719 --> 0:44:36.880 you don't really need this to run the system? Correct, 0:44:37.840 --> 0:44:41.359 That's correct? So I mean in California, I mean, it's 0:44:41.560 --> 0:44:43.160 do you check on this thing all the time or 0:44:43.200 --> 0:44:44.960 what we do? 0:44:45.160 --> 0:44:48.360 Because if we did not have this monitoring here on 0:44:48.400 --> 0:44:51.399 our computer, we would have to wait each month when 0:44:51.440 --> 0:44:54.319 we got our San Diego Gas and Electric bill to 0:44:54.400 --> 0:44:55.440 see what our usage. 0:44:55.440 --> 0:44:58.320 Okay, yeah, I would just go with the wire connector. 0:44:58.320 --> 0:45:00.759 In the meantime, if you want, if you think you 0:45:00.760 --> 0:45:02.640 can pop out the old cellular I had the same 0:45:02.680 --> 0:45:04.799 exact thing happened to me with an alarm system I had, 0:45:05.320 --> 0:45:08.040 and it was an older network. They're upgrading and they 0:45:08.040 --> 0:45:09.920 said I will send you a new modem and you 0:45:10.000 --> 0:45:13.120 got to pop it in yourself. I'm like really like, 0:45:13.120 --> 0:45:14.840 like I get it, Like I can do it, because 0:45:14.880 --> 0:45:16.719 of course I can pop this thing open and pop 0:45:16.760 --> 0:45:18.839 in the new modem. But I was like they make 0:45:18.880 --> 0:45:21.839 regular people do this. That's kind of weird, but sure enough, 0:45:21.880 --> 0:45:24.839 it was very simple. It was very straightforward. I don't 0:45:24.840 --> 0:45:26.520 even think I had to pay for the new modem. 0:45:26.520 --> 0:45:28.840 But in this case, if you want to do the 0:45:28.880 --> 0:45:31.240 new modem and pay the money, I don't know. If 0:45:31.280 --> 0:45:33.359 you can run the wire that's a lot cheaper. It's 0:45:33.400 --> 0:45:35.440 going to be you know, a good, a good kind 0:45:35.480 --> 0:45:36.600 of system to do that with. 0:45:37.239 --> 0:45:40.120 I think, okay, okay, good. It doesn't look like I 0:45:40.160 --> 0:45:43.560 have an empty port on the back of my modem here, 0:45:43.600 --> 0:45:46.399 but we'll have to we'll address that. We'll figure out 0:45:46.440 --> 0:45:49.480 if there's something we can eliminate or yeah, you can. 0:45:49.440 --> 0:45:52.200 Just get you can get a switch, a small switch 0:45:52.239 --> 0:45:55.680 that you can get on Amazon that will extend extend 0:45:55.680 --> 0:45:58.040 the ports on the back of there. So just look up, 0:45:58.120 --> 0:46:01.279 just look up a switch on it Amazon and I 0:46:01.360 --> 0:46:03.960 have one connected to mind. That'll that'll increase the amount 0:46:03.960 --> 0:46:05.680 of ports you have on the back of your device. 0:46:06.600 --> 0:46:08.680 But that's probably the way to do it. Just you know, 0:46:08.719 --> 0:46:10.240 if you want to pay the money for the modem 0:46:10.239 --> 0:46:12.240 and you just want it to be wireless, that's fine. 0:46:13.120 --> 0:46:15.480 I have no problem with that. But the cheaper solution 0:46:15.600 --> 0:46:18.359 if you're if this is close to your router, why 0:46:18.400 --> 0:46:20.400 not just do it that way and just plug it in. 0:46:21.000 --> 0:46:24.480 Yeah, okay, great, Well that's the advice I needed. So 0:46:24.520 --> 0:46:25.479 thank you very much. 0:46:25.560 --> 0:46:28.560 We'll do that, all right, Kathy, appreciate it. Good luck. Okay, 0:46:28.719 --> 0:46:30.960 thank you, thanks for the call today. Eight eight eight 0:46:31.120 --> 0:46:33.680 rich one O one eight eight eight seven four to 0:46:33.800 --> 0:46:38.760 two four one zero one. Uh man, it's so interesting. 0:46:38.840 --> 0:46:42.080 I have not personally gone solar, and I always say 0:46:42.080 --> 0:46:43.319 I wish I would have done it when I first 0:46:43.320 --> 0:46:47.080 bought my house, because now we're many years in and uh, 0:46:47.600 --> 0:46:48.920 it's one of those things you have to have for 0:46:48.960 --> 0:46:51.320 a long time for it to sort of pay for itself. 0:46:51.440 --> 0:46:53.839 So and then of course you have the issue of, 0:46:53.960 --> 0:46:56.239 you know, the company that does it, how long are 0:46:56.280 --> 0:46:59.120 they going to maintain it for Coming up this hour, 0:46:59.160 --> 0:47:01.759 we're going to talk to Jack Winston, founder of an 0:47:01.760 --> 0:47:04.840 app called be Present, such a cool app. We'll have 0:47:04.880 --> 0:47:06.920 more on that and more of your calls coming up 0:47:07.000 --> 0:47:10.960 right here on rich on Tech. Welcome back to rich 0:47:11.040 --> 0:47:13.440 On Tech. Rich Demiro here hanging out with you talking 0:47:13.520 --> 0:47:17.080 technology at Triple eight rich one one eight eight eight 0:47:17.239 --> 0:47:21.879 seven four to two four one zero one. Let's see. 0:47:21.880 --> 0:47:24.799 We got an email from Tony. Tony says, hey, Rich, 0:47:24.840 --> 0:47:27.440 I'm looking for a digital frame. You've recommended the Aura 0:47:27.719 --> 0:47:30.040 digital frame in the past. Is this still the best 0:47:30.160 --> 0:47:32.879 choice or are there other options? I really enjoy listening 0:47:32.920 --> 0:47:35.760 to your show. Keep up the good work, Thanks, Tony. 0:47:36.960 --> 0:47:40.319 Great question. So I still think the Aura frames are 0:47:40.360 --> 0:47:43.400 probably over all the best. But I was in Target 0:47:43.560 --> 0:47:46.600 yesterday and I saw a new brand that I had 0:47:46.640 --> 0:47:51.040 never seen before. It's called Skylight, and I said, that's interesting. 0:47:51.320 --> 0:47:54.400 If they're in Target, they must be pretty decent. Because 0:47:55.239 --> 0:47:57.479 there's been a lot of digital frames over the years 0:47:57.480 --> 0:48:01.680 that I've tested. None have come close to the quality 0:48:01.800 --> 0:48:04.359 of the Aura frames. And the reason I like them 0:48:04.400 --> 0:48:06.840 the most is really it's it comes down to the app. 0:48:07.120 --> 0:48:08.920 So I mean the quality of the frame. The frame 0:48:08.960 --> 0:48:12.279 looks really good, but it's the app that makes life 0:48:12.320 --> 0:48:15.720 so much easier because it's just such a well designed app. 0:48:15.760 --> 0:48:18.920 And these digital frames, if you don't have one, makes 0:48:19.040 --> 0:48:21.520 a great gift because you can get them for your 0:48:21.560 --> 0:48:25.160 loved ones, someone that lives far away. The toughest part 0:48:25.239 --> 0:48:27.560 is really setting it up for them. But with the 0:48:27.680 --> 0:48:29.719 even with the Aura frame, you can like preload the 0:48:29.719 --> 0:48:31.799 Wi Fi and preload the pictures so that when they 0:48:31.880 --> 0:48:33.400 open it up, it just kind of connects to their 0:48:33.400 --> 0:48:36.000 WiFi and the pictures are already on there, or I 0:48:36.000 --> 0:48:38.480 guess it downloads them the first time they open it 0:48:38.520 --> 0:48:42.080 and connect. But it's a pretty great experience, So highly 0:48:42.120 --> 0:48:44.160 highly recommend if you're looking for a gift for someone, 0:48:44.200 --> 0:48:46.880 these are always a crowd pleaser. And then the beauty 0:48:46.920 --> 0:48:48.840 of these app of frames is that you can just 0:48:48.920 --> 0:48:51.920 email the pictures from your phone to the frame they 0:48:51.960 --> 0:48:54.640 show up instantly, or you can use the app. In 0:48:54.680 --> 0:48:56.560 the case of Aura, you can use the app and 0:48:56.600 --> 0:48:59.360 just get those pictures there. Now I'm looking at the 0:48:59.400 --> 0:49:01.640 Skylight and I kind of like it. It looks like 0:49:01.680 --> 0:49:05.480 it's very competitive with the Aura. The big difference is 0:49:05.480 --> 0:49:08.640 is that it looks like you may have to pay 0:49:08.719 --> 0:49:12.560 a little bit for extras. So the Aura has or sorry, 0:49:12.560 --> 0:49:15.520 the Skylight has a basic free plan which you can 0:49:15.560 --> 0:49:18.800 send photos by email or mobile app anytime from anywhere. 0:49:19.040 --> 0:49:22.160 That is included for free. But on the plus it's 0:49:22.200 --> 0:49:24.719 forty dollars a year and you can send photos, you 0:49:24.719 --> 0:49:28.480 can send videos, you can make captions, greeting cards, doodles, 0:49:30.000 --> 0:49:35.319 cloud backup, online access and albums. So it seems to 0:49:35.360 --> 0:49:37.520 me like the play with Skylight is a little bit 0:49:37.520 --> 0:49:41.080 more towards that yearly fee, which some people may be 0:49:41.160 --> 0:49:44.720 turned off by. So again I think Tony, the option 0:49:44.800 --> 0:49:46.879 that I still like is the Aura. They have some great, 0:49:46.920 --> 0:49:49.560 beautiful frames. I would check them out, but if you 0:49:49.560 --> 0:49:52.680 want that alternative, the Skylight looks like it's a nice alternative. 0:49:52.719 --> 0:49:55.000 Is also has a touch screen, which is nice too. 0:49:55.760 --> 0:50:00.319 So there you have it. Sam's Club. This this week 0:50:00.400 --> 0:50:02.759 kind of interesting news from Sam's Club. You know how 0:50:02.800 --> 0:50:05.560 when you go to one of these big box retailers 0:50:05.600 --> 0:50:09.000 like a Walmart or Sam's Club or a Costco, they 0:50:09.120 --> 0:50:12.440 check your receiat on the way out. Well, Sam's Club 0:50:12.760 --> 0:50:16.920 is putting in some new technology that it kind of 0:50:16.960 --> 0:50:18.920 looks like a metal detector that you walk out, but 0:50:19.000 --> 0:50:22.520 it's using AI and computer vision and they are going 0:50:22.560 --> 0:50:26.200 to ditch the physical people that check your receipts in 0:50:26.239 --> 0:50:30.880 lieu of AI. And let's see, they unveiled this technology 0:50:30.880 --> 0:50:34.120 at CS this year. I did not see this at CES, 0:50:34.239 --> 0:50:37.000 so I guess I missed it. But right now it's 0:50:37.040 --> 0:50:40.799 in one hundred and twenty clubs Sam's Clubs and it 0:50:40.880 --> 0:50:46.400 basically compares what's in your shopping cart to your receipt. 0:50:46.680 --> 0:50:49.239 And I'm not sure how it's doing that, but it 0:50:49.280 --> 0:50:52.200 says the technology seamlessly confirms that members have paid for 0:50:52.239 --> 0:50:55.880 all items in their shopping carts without requiring associate verification. 0:50:56.800 --> 0:50:59.120 Now they're still going to be an associate at the exit, 0:50:59.280 --> 0:51:02.440 but they're more just to kind of supervise the system. 0:51:03.400 --> 0:51:08.279 Kind of interesting, and this is they took a direct 0:51:08.400 --> 0:51:11.960 job at Amazon in their press release saying as some 0:51:12.160 --> 0:51:16.040 people are ditching their computer vision technology, we are embracing it. 0:51:16.760 --> 0:51:20.480 And that was a direct job at Amazon giving up 0:51:20.480 --> 0:51:23.760 on their just walk out technology. Now, the biggest comment 0:51:23.800 --> 0:51:26.080 I got about this when I put this on my 0:51:26.200 --> 0:51:28.720 social media, everyone was saying, Oh, Rich, are you sure 0:51:28.760 --> 0:51:32.520 that this is not powered by people in India? Because 0:51:32.560 --> 0:51:34.759 if you saw the big thing about the Amazon just 0:51:34.840 --> 0:51:39.200 walk out someone one person said that Amazon's just walk 0:51:39.200 --> 0:51:43.120 out technology was powered by people in India watching the 0:51:43.160 --> 0:51:47.719 cameras a thousand people. Give me a break. They did 0:51:47.719 --> 0:51:51.120 not have people in India watching cameras from all the 0:51:51.160 --> 0:51:54.000 Amazon stores in real time. No, what those people were 0:51:54.040 --> 0:51:57.400 doing is when there was an issue that would be 0:51:57.600 --> 0:52:00.480 flipped to the people in India, and they would say, hey, 0:52:00.520 --> 0:52:02.839 can you look at this and see what happens here? 0:52:03.200 --> 0:52:05.640 Did this person pick up a box of fruity pebbles 0:52:05.840 --> 0:52:08.520 when our system said they looked at cocoa pebbles? 0:52:08.960 --> 0:52:09.120 Right? 0:52:09.880 --> 0:52:13.359 It wasn't someone watching every single camera in real time. 0:52:13.400 --> 0:52:17.040 That's insane. Nobody's doing that. Amazon would not base their 0:52:17.080 --> 0:52:20.520 technology on people in a call center watching cameras in 0:52:20.560 --> 0:52:22.400 real time to see what kind of peanut butter I 0:52:22.440 --> 0:52:26.080 pick up? Come on, but people, that was literally the 0:52:26.120 --> 0:52:28.719 comment I got over and over if you believe that 0:52:28.840 --> 0:52:33.400 Amazon would do that. I mean, just one person reporting 0:52:33.440 --> 0:52:36.640 something in our world, and I use reporting with air quotes. 0:52:37.480 --> 0:52:41.600 Just because one person posts something and fifty thousand other 0:52:41.719 --> 0:52:46.120 blogs I call them klingons all rewrite with that person 0:52:46.200 --> 0:52:48.680 wrote and put it as fact and truth. That does 0:52:48.719 --> 0:52:53.120 not make it fact and truth. Come on. And Amazon, 0:52:53.160 --> 0:52:55.960 by the way, is not ditching the just walkout technology. 0:52:55.960 --> 0:52:58.799 They're getting rid of it in their stores, but they 0:52:58.840 --> 0:53:04.880 are all these other third third party retailers are using it. Anyway, 0:53:04.960 --> 0:53:07.680 Let me calm down here, all right? Coming up? Oh 0:53:07.719 --> 0:53:09.880 I need I need this app. It's called be Present. 0:53:09.960 --> 0:53:11.480 We're going to talk to the founder of an app 0:53:11.480 --> 0:53:14.319 that helps you be on your phone a little bit less. 0:53:14.360 --> 0:53:18.319 You are listening to rich on Tech. Welcome back to 0:53:18.560 --> 0:53:20.719 rich on Tech. Rich Demiro here hanging out with you, 0:53:20.840 --> 0:53:25.000 talking technology. If you want to get on the phone lines, 0:53:25.000 --> 0:53:27.480 we'll take a couple of calls after this interview. Eight 0:53:27.480 --> 0:53:30.400 eight eight rich one oh one eight eight eight seven 0:53:30.520 --> 0:53:34.400 four to two four one zero one. Well, I'm very 0:53:34.400 --> 0:53:37.920 excited for my next guest because it's always interesting to 0:53:37.960 --> 0:53:41.440 me when we have an app that tries to keep 0:53:41.480 --> 0:53:44.200 you on your phone less, and that's exactly what be 0:53:44.400 --> 0:53:45.080 Present does. 0:53:45.840 --> 0:53:45.960 Uh. 0:53:46.120 --> 0:53:49.239 Welcome to the show, Jack Winston, founder of an app 0:53:49.280 --> 0:53:51.439 called be Present. Jack. Welcome to the show. 0:53:52.000 --> 0:53:53.279 Great, thanks for having me Rich. 0:53:53.600 --> 0:53:56.400 So this is a problem. People are on their phones 0:53:56.680 --> 0:54:00.680 way too much, and myself included. You know, I am 0:54:00.719 --> 0:54:03.520 a tech person, so obviously I have an excuse to 0:54:03.560 --> 0:54:06.120 myself and to my family members, you know, like my 0:54:06.239 --> 0:54:08.440 kids when they're like, Dad, look at this amazing picture 0:54:08.440 --> 0:54:11.080 I just drew. I'm like, kid, come on, I'm doing 0:54:11.080 --> 0:54:16.200 my emails for work. Just kidding. Yeah, yeah, No. 0:54:16.239 --> 0:54:18.960 It's a massive problem, both in terms of the time 0:54:19.000 --> 0:54:21.839 that we spend, but I think even deeper than that. 0:54:22.000 --> 0:54:24.200 It's it's more than just the time, but it's the 0:54:24.239 --> 0:54:26.719 fact that most people aren't even alone with their own 0:54:26.760 --> 0:54:29.840 thoughts today. So more than just spending you know, X 0:54:29.840 --> 0:54:33.040 amount of time on their phone, every free moment that 0:54:33.080 --> 0:54:35.480 we have, whether where, like you said, with our kids, 0:54:35.840 --> 0:54:38.160 or even in an uber or in line for coffee, 0:54:38.200 --> 0:54:41.320 we're always pulling on our phones trying to distract ourselves. 0:54:41.400 --> 0:54:43.480 And I truly believe, you know, this is one of 0:54:43.520 --> 0:54:46.759 the defining problems of our generation today, and we're kind 0:54:46.800 --> 0:54:48.840 of just waking up to just how big of a 0:54:48.880 --> 0:54:49.520 problem it is. 0:54:49.920 --> 0:54:53.359 It's almost it's so odd that like the standard has 0:54:53.400 --> 0:54:56.880 become staring at your phone, and I will literally say 0:54:56.920 --> 0:54:59.719 something to someone, like at a Starbucks or like in line, 0:55:00.040 --> 0:55:02.280 people think you're weird because they just to like, what, 0:55:02.320 --> 0:55:03.839 why are you talking to me? I don't know. You 0:55:04.320 --> 0:55:05.960 shouldn't you be looking at your email? 0:55:06.760 --> 0:55:07.399 We don't. 0:55:07.600 --> 0:55:10.440 We don't talk to strangers anymore. We missed that serendipity. 0:55:10.520 --> 0:55:12.600 And I truly believe, Like I live in New York 0:55:12.640 --> 0:55:15.040 City and I go on the subway, everyone is on 0:55:15.120 --> 0:55:17.879 their phone as you're in the subway, and I think 0:55:17.880 --> 0:55:19.880 we're going to look back at this time and pictures 0:55:19.880 --> 0:55:21.640 and movies, and it's going to be like how we 0:55:21.680 --> 0:55:25.759 look back at people smoking cigarettes, you know, everyone on 0:55:25.800 --> 0:55:28.319 their phone. We're going to realize just how detrimental it is, 0:55:28.880 --> 0:55:32.359 both of the societal level but also personal health. And 0:55:32.360 --> 0:55:34.600 we're going to think, you know, what were we doing 0:55:34.680 --> 0:55:37.120 at that time? Right now, it's weird to do the opposite, 0:55:37.120 --> 0:55:39.040 but I think in the future, you know that that 0:55:39.080 --> 0:55:40.000 the tides are turning. 0:55:40.360 --> 0:55:42.600 So explain to me what the app does. What is 0:55:42.680 --> 0:55:43.880 be Present all about? 0:55:44.600 --> 0:55:48.000 Yeah, So the general idea be Present is, you know, 0:55:48.120 --> 0:55:51.520 social The reason why we can't get off our phones 0:55:51.600 --> 0:55:54.520 is because social media companies and other apps use powerful 0:55:54.560 --> 0:55:58.480 psychological techniques essentially to keep us addicted to engineer our 0:55:58.520 --> 0:56:02.640 constant engagement. That's why it's so tough to really reduce 0:56:02.680 --> 0:56:05.760 your screen time and why current solutions don't really work. 0:56:06.320 --> 0:56:08.920 And the thesis and insight behind our app is we 0:56:09.000 --> 0:56:12.719 actually use those same psychological techniques that keep us addicted, 0:56:12.920 --> 0:56:16.959 but instead to enforce healthy behaviors. So our mobile app 0:56:17.160 --> 0:56:19.800 it sinks with your screen time and then incorporates features 0:56:19.800 --> 0:56:22.840 that are proven to impact behavior change. So, for instance, 0:56:22.840 --> 0:56:26.160 you set screen time goals and then you earn streaks 0:56:26.160 --> 0:56:29.359 over time as you stick to your goals. You also 0:56:29.440 --> 0:56:32.320 earn points by reducing your screen time in blocking apps, 0:56:32.320 --> 0:56:34.640 and then you use those points to compete on weekly 0:56:34.680 --> 0:56:37.520 leader boards and challenge friends and even earn real life 0:56:37.560 --> 0:56:41.960 rewards that improve your life. We also have the ability 0:56:41.960 --> 0:56:45.200 to challenge your friends and keep accountability partners so that 0:56:45.239 --> 0:56:47.680 you can keep accountability to your goals and really like 0:56:47.719 --> 0:56:51.240 the idea here is, instead of just making the phone 0:56:51.320 --> 0:56:54.759 as frustrating as possible to use so that you use 0:56:54.800 --> 0:56:57.040 it less, which is what most of the current solutions 0:56:57.080 --> 0:57:00.160 are around app blocking or deleting apps, we actually want 0:57:00.160 --> 0:57:03.919 to make it fun, motivating, delightful, and empowering to use 0:57:03.960 --> 0:57:06.360 your phone how you want to use it, kind of 0:57:06.360 --> 0:57:08.440 replacing that dope mean hit you used to get from 0:57:08.480 --> 0:57:11.440 scrolling with dope mean for staying off your phone. 0:57:12.200 --> 0:57:14.920 What I liked about it number one is that it 0:57:15.080 --> 0:57:19.400 sort of works with the screen time functionality built into 0:57:19.440 --> 0:57:21.760 the iPhone. So that really surprised me, Like it kind 0:57:21.760 --> 0:57:24.800 of helped me set the screen time parameters, which I 0:57:24.840 --> 0:57:26.880 was like, oh, that was really cool because I've done 0:57:26.920 --> 0:57:28.600 this with my kids. You know, with the screen time, 0:57:28.640 --> 0:57:30.560 it's a pain like Apple does not make it easy 0:57:30.560 --> 0:57:32.840 to kind of set up those limits, and so this 0:57:32.920 --> 0:57:34.440 made it a lot easier for me to do that 0:57:34.480 --> 0:57:38.400 for myself. And then in one tap, I was able 0:57:38.400 --> 0:57:40.560 to tap and say, you know, you set kind of like, 0:57:40.920 --> 0:57:42.640 you know, when do you want to be off your phone? Okay? 0:57:42.720 --> 0:57:44.000 Right now? How long do you want to be off? 0:57:44.040 --> 0:57:46.440 An hour? And I was at my kids basketball game 0:57:46.480 --> 0:57:48.720 and typically, you know, every time there's a timeout or something, 0:57:48.760 --> 0:57:50.640 you know, you look at your phone, and it was 0:57:50.680 --> 0:57:52.800 just like, nope, you're on the present time. And it 0:57:52.880 --> 0:57:54.760 was just like, oh, I can't use my phone. That's 0:57:54.800 --> 0:57:56.400 just fine. And of course I made it so I 0:57:56.400 --> 0:57:58.600 can still use the camera if I needed it. But 0:57:58.680 --> 0:58:00.600 I thought that those two features a loan, we're like 0:58:00.760 --> 0:58:03.360 really really great exactly. 0:58:03.440 --> 0:58:06.600 Yeah, so we integrate with Apple's native screen time API, 0:58:06.760 --> 0:58:09.040 so we're able to you know, create a seamless user 0:58:09.080 --> 0:58:12.640 experience around customization and just like the blocking that you mentioned, 0:58:12.960 --> 0:58:15.959 and yeah, like adding these points of friction I think 0:58:16.360 --> 0:58:19.840 is important because a lot of our usage is mindless, 0:58:20.160 --> 0:58:22.480 right like whenever we have a free moment or like 0:58:22.880 --> 0:58:24.840 you know, people are afraid to be along with their 0:58:24.840 --> 0:58:27.920 own thoughts today, and so whenever they're still, you know, 0:58:27.960 --> 0:58:30.320 they take out their phone to try and stimulate themselves, 0:58:30.880 --> 0:58:33.000 but a lot of that is unconscious, and so adding 0:58:33.040 --> 0:58:36.080 like the blocking features that you mentioned, adding a little 0:58:36.080 --> 0:58:40.240 friction creates more awareness and intentionality around how. 0:58:40.080 --> 0:58:40.880 We use our phone. 0:58:40.920 --> 0:58:44.120 And so it's really just creating these features that can 0:58:44.200 --> 0:58:47.560 help people achieve the goals that they already want to achieve, 0:58:47.600 --> 0:58:50.120 Like you want to be present totally for your son's 0:58:50.160 --> 0:58:52.400 basketball game. You didn't want to be on your phone, 0:58:52.440 --> 0:58:54.480 and you were able to use these features to then 0:58:54.600 --> 0:58:57.760 create that accountability in the future for yourself, and so 0:58:57.800 --> 0:59:00.360 that's really our goal with what we're building now. 0:59:00.400 --> 0:59:03.520 The fear people may have is that if they do this, 0:59:04.600 --> 0:59:07.280 I call it kind of zen mode almost you call 0:59:07.320 --> 0:59:10.840 it blocking session. To me, it's almost like a zen mode. 0:59:10.920 --> 0:59:12.960 But is there a way to get around it? Like 0:59:13.040 --> 0:59:16.000 let's say you start a blocking session for an hour 0:59:16.040 --> 0:59:17.520 and all of a sudden you need to do something 0:59:17.560 --> 0:59:19.520 like you have to do it. Can you get out 0:59:19.560 --> 0:59:20.960 of it? Yeah? 0:59:21.000 --> 0:59:24.040 So the way it works is you can customize which 0:59:24.120 --> 0:59:26.400 apps are blocked in the first place. So if you 0:59:26.520 --> 0:59:29.920 want to use certain specific apps that you know are 0:59:30.120 --> 0:59:32.360 utility focused or you can't be locked out of then 0:59:32.400 --> 0:59:36.320 you can customize that as well. We do have you 0:59:36.360 --> 0:59:38.600 have the ability to get out of the blocking session 0:59:38.960 --> 0:59:42.320 if you need to. But the main point around that 0:59:42.600 --> 0:59:46.040 is we actually later on gamification on top of the 0:59:46.080 --> 0:59:49.280 blocking session. So if you end the blocking session early, 0:59:49.400 --> 0:59:51.640 you lose the points that you were going to earn, 0:59:51.880 --> 0:59:54.000 and so you can end it. If something is so 0:59:54.240 --> 0:59:56.320 dire that you need to access it, then yeah, you'll 0:59:56.360 --> 0:59:59.680 lose the points. But the point of the gamification is 0:59:59.760 --> 1:00:03.360 just to create an awareness whenever you're ending that blocking session, like, 1:00:03.560 --> 1:00:06.600 is ignoring this blocking session and accessing this app these 1:00:06.640 --> 1:00:10.440 apps worth you know, losing points or losing my streak 1:00:10.680 --> 1:00:13.120 or having my friends text me telling me that they 1:00:13.160 --> 1:00:15.880 can tell, you know, with the social features that I've 1:00:15.880 --> 1:00:17.800 been on my phone for too long, and it's really 1:00:17.880 --> 1:00:20.560 just you know, the gamification kind of creates that constant 1:00:20.600 --> 1:00:23.480 awareness of, you know, in the back of your head 1:00:23.720 --> 1:00:27.480 whenever you're using your phone, like, is this worth losing 1:00:27.560 --> 1:00:30.640 the game that I'm playing through? Be present so you 1:00:30.640 --> 1:00:32.520 can always use the apps that you want to use 1:00:32.600 --> 1:00:36.320 with our app, But it creates a mindfulness and awareness 1:00:36.360 --> 1:00:36.760 around it. 1:00:37.280 --> 1:00:41.480 Now there is a b present pro version. Explain what 1:00:41.560 --> 1:00:44.240 you get with the paid kind of pro version. 1:00:45.040 --> 1:00:47.640 Yeah, you have a couple of great features in there. 1:00:47.680 --> 1:00:50.320 So going back to blocking sessions, we have a mode 1:00:50.360 --> 1:00:53.520 called beast mode within the pro version where you actually 1:00:53.600 --> 1:00:56.320 can't give up. So before I mentioned you can give 1:00:56.400 --> 1:00:58.480 up the blocking session right now. You'll just lose points. 1:00:58.640 --> 1:01:00.800 But some people don't even want that. They want like 1:01:01.040 --> 1:01:05.400 it totally blocked. So you enable beast mode, and uh, 1:01:05.440 --> 1:01:07.400 you won't be able to give up no matter how 1:01:07.480 --> 1:01:08.080 much you tried. 1:01:08.280 --> 1:01:12.480 Really, if you reset your phone, what if you've restarted, No. 1:01:12.520 --> 1:01:14.880 If you restart you it Uh. You know we sync 1:01:14.920 --> 1:01:17.880 with the Apple Screen Time ap I, so we're on 1:01:18.400 --> 1:01:21.880 uh you know, system level. And yeah, you you can't 1:01:21.880 --> 1:01:24.120 get around it through that. Now it will end when 1:01:24.160 --> 1:01:26.360 the timer ends. You know, you set you set the 1:01:26.440 --> 1:01:28.800 amount of time that you want and you won't like 1:01:28.880 --> 1:01:30.640 lose your phone forever. So I don't want to scare 1:01:30.680 --> 1:01:33.880 people out there, but it's just like, let's say you're 1:01:34.080 --> 1:01:36.200 you really need to get something done. You know, whether 1:01:36.240 --> 1:01:38.360 you're a student and you have you know, you waited 1:01:38.360 --> 1:01:41.040 too long to study for finals, or you know you're 1:01:41.080 --> 1:01:43.880 working and your boss really needs something and you're working remote, 1:01:43.920 --> 1:01:45.560 you don't want to be on your phone like you 1:01:45.720 --> 1:01:48.640 enable beast mostly that you really uh, you know, can't 1:01:49.120 --> 1:01:50.520 access your phone and be tempted. 1:01:50.920 --> 1:01:53.600 Okay, so we've got about a minute left here. I'm 1:01:53.600 --> 1:01:56.040 just curious. So you've seen kind of like how people 1:01:56.080 --> 1:01:58.920 are using the app. Are you seeing a lot of 1:01:58.920 --> 1:02:01.120 take up from this? Like you're people enjoying this? 1:02:02.040 --> 1:02:04.880 Yeah, I mean as a founder and entrepreneur, one of 1:02:04.880 --> 1:02:08.040 the best things about my job is hearing the success 1:02:08.120 --> 1:02:11.479 stories of our users and our customers and really having 1:02:11.480 --> 1:02:13.800 an impact on people's lives. You know, we talked with 1:02:13.960 --> 1:02:17.520 users every every week and we hear some incredible stories. 1:02:17.560 --> 1:02:17.680 You know. 1:02:17.760 --> 1:02:20.160 One person just told us that they were able to 1:02:20.200 --> 1:02:22.920 finish the first draft of their novel because our app. 1:02:23.120 --> 1:02:25.560 Because of our app. Another person was and this is 1:02:25.600 --> 1:02:27.400 a little scary, and we're hearing this more and more. 1:02:28.000 --> 1:02:30.120 They were afraid of losing their job. You know, they 1:02:30.160 --> 1:02:32.880 work remotely, and they were just spending six, seven, eight 1:02:32.920 --> 1:02:35.640 hours a day on TikTok and they had tried everything before, 1:02:35.800 --> 1:02:38.000 nothing at worked and our app was the first thing 1:02:38.680 --> 1:02:40.840 that it worked for them. And so it's great hearing, 1:02:41.640 --> 1:02:45.000 you know, stories like this, but even more broadly, you know, 1:02:45.040 --> 1:02:48.400 we hear consistently that one of the main things people 1:02:48.440 --> 1:02:52.440 are rediscovering is just like the enjoyment of everyday life 1:02:53.040 --> 1:02:56.080 that people are getting back, and I think that's beautiful 1:02:56.080 --> 1:02:59.280 as well as people rediscover, you know, the the extraordinary 1:02:59.320 --> 1:03:02.320 world that we been that sometimes seems ordinary, but you know, 1:03:02.360 --> 1:03:04.040 we really can get a lot of enjoyment out of 1:03:04.040 --> 1:03:06.120 it if we just pick our heads up from the 1:03:06.160 --> 1:03:08.040 screens and learn to be present. 1:03:08.440 --> 1:03:13.440 I so agree. The website bpresentapp dot com. It is 1:03:13.480 --> 1:03:17.280 available for iOS right now. There is an Android wait list, 1:03:17.480 --> 1:03:21.080 so you are working on an Android app right, Yes, 1:03:21.120 --> 1:03:25.800 we are. That's very exciting, all right. Jack Winston, founder 1:03:25.880 --> 1:03:28.200 of the b Present App. I love it. I love 1:03:28.240 --> 1:03:30.000 what you're doing. I love the idea of this. I 1:03:30.040 --> 1:03:33.240 think we are seeing sort of a renaissance with people 1:03:33.280 --> 1:03:36.680 realizing that, yes, it is fun to see all those 1:03:36.680 --> 1:03:39.240 little numbers light up when you open up Instagram and 1:03:39.040 --> 1:03:41.480 the likes and the hearts and stuff, but it's a 1:03:41.480 --> 1:03:43.840 slot machine. That's exactly what it is. You're getting that 1:03:43.920 --> 1:03:49.600 dopamine hit based on posting stuff and looking for that feedback. 1:03:49.160 --> 1:03:52.760 Right exactly, and to your point, in the renaissance, like 1:03:52.800 --> 1:03:55.320 I think we're at the beginning of an inflection point, 1:03:55.360 --> 1:03:57.920 like a massive movement in the creation really of an 1:03:58.040 --> 1:04:02.040 entire new category of health and wellness around digital wellness 1:04:02.040 --> 1:04:03.840 that people will put right up there in the future 1:04:03.880 --> 1:04:08.240 in five years with fitness, nutrition, sleep, mental health. Like 1:04:08.280 --> 1:04:11.480 I think people will recognize this is an essential pillar 1:04:12.200 --> 1:04:14.040 for health, and I think we're just at the beginning 1:04:14.040 --> 1:04:16.080 of that, and that's why it's so exciting with what 1:04:16.120 --> 1:04:18.200 we're building right now and being in this space. 1:04:18.240 --> 1:04:20.760 So I appreciate you having me on rich Thanks well. 1:04:20.760 --> 1:04:22.920 When I download an app and use it and love it, 1:04:22.960 --> 1:04:24.800 like I want the people on my show because I 1:04:24.880 --> 1:04:26.880 just like it's there's a lot of apps out there 1:04:26.880 --> 1:04:29.800 that I try, and this one really really hit a nerve. Jack, 1:04:29.840 --> 1:04:32.320 thanks so much for joining me today the website rich 1:04:32.400 --> 1:04:34.600 on Tech dot tv. Hit the light bulb and you 1:04:34.600 --> 1:04:36.960 can download the app or just go to the website 1:04:37.000 --> 1:04:40.880 bpresentapp dot com eight eight eight rich one O one 1:04:41.040 --> 1:04:44.080 eight eight eight seven four to two four one zero 1:04:44.160 --> 1:04:47.080 one more of your calls and questions right after this. 1:04:50.560 --> 1:04:53.840 Welcome back to rich on Tech. Rich DeMuro here hanging 1:04:53.840 --> 1:04:57.000 out with you talking technology. The phone number eight eight 1:04:57.040 --> 1:05:00.840 eight Rich one O one eight eight eight seven four 1:05:01.000 --> 1:05:05.400 two four one zero one. If you hear me mention 1:05:05.520 --> 1:05:08.200 something on the air and you'd like a link, like 1:05:08.240 --> 1:05:10.080 maybe the app we just talked about, just go to 1:05:10.120 --> 1:05:13.400 the website Rich on tech dot tv. Hit the light 1:05:13.440 --> 1:05:16.240 bulb up at the top. That will bring you to 1:05:16.360 --> 1:05:21.160 the radio show wiki page. This has every show I've 1:05:21.760 --> 1:05:25.040 almost every show I've ever done, with all of the 1:05:25.080 --> 1:05:28.640 show notes in order. So for instance, this is show 1:05:28.720 --> 1:05:31.400 number seventy. You tap that and you can see all 1:05:31.440 --> 1:05:34.600 of the previous callers and all of the topics I've mentioned, 1:05:35.040 --> 1:05:38.560 as well as links to the pertinent information that you're 1:05:38.560 --> 1:05:42.439 looking for. Let's go to John in Los Angeles. John, 1:05:42.440 --> 1:05:43.160 you're on with Rich. 1:05:44.440 --> 1:05:46.200 Oh hey, Rich, great show. 1:05:46.440 --> 1:05:46.800 Thank you. 1:05:47.720 --> 1:05:52.880 I have a a Dell all in one desktop and 1:05:52.920 --> 1:05:57.439 it has one terabyte of HDD and two fifty six 1:05:57.520 --> 1:06:01.760 of FSD memory, and everything is going into my seed drive. 1:06:01.800 --> 1:06:04.400 My Sea drive is pretty much maxed out, and I 1:06:04.480 --> 1:06:07.560 have a lot of space left in the d drive, 1:06:07.560 --> 1:06:09.560 but I don't know how to access that. I mean, 1:06:09.760 --> 1:06:11.600 I have everything set up in the file, all my 1:06:11.680 --> 1:06:14.919 documents set up in the files, and you know, it's 1:06:14.960 --> 1:06:18.720 pretty easy now because I pull it up and you know, 1:06:18.760 --> 1:06:21.320 everything is set up, but I'm not sure how to 1:06:21.400 --> 1:06:25.720 access the rest of that storage in the D drive. 1:06:26.160 --> 1:06:28.720 Interesting, it sounds like, is this like a fusion drive 1:06:28.760 --> 1:06:31.360 where it has like the two Like it might do 1:06:32.600 --> 1:06:36.000 kind of temporary things on the SSD, which is a 1:06:36.040 --> 1:06:38.800 solid state drive, which is a lot faster than the 1:06:38.840 --> 1:06:42.160 hard drive. So I think that's what the setup is here. 1:06:43.160 --> 1:06:45.720 And so it may be that it doesn't really wants 1:06:45.720 --> 1:06:47.800 you to install stuff on the SSD because it's just 1:06:47.920 --> 1:06:51.640 using it for temporary kind of usage of running programs 1:06:51.640 --> 1:06:55.120 and things to make that happen faster. So are you 1:06:55.200 --> 1:06:57.600 running out of space on things you want to store 1:06:57.640 --> 1:06:59.360 on the drive or what? Well? 1:06:59.440 --> 1:07:02.480 Yeah, when I to say something, it says storage not long, 1:07:02.600 --> 1:07:06.760 no more storage available. And I called Dell and they 1:07:06.760 --> 1:07:09.720 said if I got a new all in one with 1:07:09.840 --> 1:07:14.880 one terabyte all SSD, then you know everything it would be, 1:07:15.040 --> 1:07:17.200 the entire terabyte would be accessible. 1:07:17.280 --> 1:07:19.360 Oh so Dell told you to solve your problem, well 1:07:19.360 --> 1:07:22.040 you have to do is buy a new computer. Yeah, 1:07:22.120 --> 1:07:23.320 well that's really helpful. 1:07:25.480 --> 1:07:27.120 And I actually thought about it for a minute because 1:07:27.120 --> 1:07:29.960 I was so you know, no I mean, so I'm 1:07:30.000 --> 1:07:32.240 tired of this. I just don't know how to how 1:07:32.240 --> 1:07:34.600 to access through US because when I bought it, I'm like, 1:07:34.600 --> 1:07:37.040 oh wow, a terriblete I'll never use that in my life. 1:07:37.520 --> 1:07:39.760 And and now it turns out that I only have 1:07:39.880 --> 1:07:44.800 two two fifty six and I've used that already, so okay. 1:07:44.880 --> 1:07:48.200 So that so that the SSD is the terabyte. 1:07:49.400 --> 1:07:51.000 Oh no, and the new one if I if I 1:07:51.040 --> 1:07:55.040 purchased it, it would be it would be all SSD. 1:07:54.920 --> 1:07:55.960 Will be all accessible. 1:07:55.960 --> 1:07:59.280 A couple of things. Number one, I think the easiest 1:07:59.280 --> 1:08:02.320 way to expand your your hard drive space is to 1:08:03.040 --> 1:08:05.080 is to you know, if you if you needed to 1:08:05.120 --> 1:08:07.240 do that is to get you could either start using 1:08:07.280 --> 1:08:09.480 the cloud. You know, one drive is obviously built into 1:08:09.640 --> 1:08:13.000 Windows operating system. You can offload some stuff there and 1:08:13.120 --> 1:08:15.400 use it. And you know, the neat thing about that 1:08:15.440 --> 1:08:18.240 is because it's built into Explore, you can put the 1:08:18.280 --> 1:08:20.840 files up into one drive and I think they give 1:08:20.840 --> 1:08:23.680 you like fifteen gigs of free storage. You can put 1:08:23.680 --> 1:08:26.160 the files up there. They'll still be visible on your system, 1:08:26.400 --> 1:08:28.599 but they're not taking up any space. So that's one 1:08:28.640 --> 1:08:31.679 way of kind of just freeing up maybe fifteen gigs 1:08:31.680 --> 1:08:34.360 of storage. You can do that if you want. You 1:08:34.400 --> 1:08:37.000 can add an external drive to your system and you 1:08:37.040 --> 1:08:41.920 can easily expand infinite amounts of storage by you know, 1:08:41.960 --> 1:08:44.639 a two terabyte drive that you plug in with USB 1:08:45.439 --> 1:08:48.000 is going to you know, maybe cost sixty seventy bucks 1:08:48.000 --> 1:08:50.559 at the most. But the other thing I would do 1:08:50.640 --> 1:08:52.759 is try to see what is taking up the space 1:08:52.880 --> 1:08:55.519 on your drive that you have currently. And so there's 1:08:55.520 --> 1:08:57.680 a couple of programs that I would look into. The 1:08:57.720 --> 1:09:02.280 first is Windows Directories Statistics. It goes by the term 1:09:02.520 --> 1:09:06.960 when er stat W I N D I R S 1:09:07.000 --> 1:09:10.240 T A T dot net. So this will kind of 1:09:11.080 --> 1:09:14.280 scan your drives and give you a visual understanding of 1:09:14.320 --> 1:09:18.120 what's taking up the space in those drives. So, for instance, 1:09:18.160 --> 1:09:20.799 if it's being taken up by the Windows operating system, 1:09:20.920 --> 1:09:23.240 or maybe you know a couple of large files that 1:09:23.280 --> 1:09:25.360 you have that you may have forgotten about, you can 1:09:25.439 --> 1:09:27.679 use that to kind of clear up some space quickly. 1:09:29.040 --> 1:09:31.559 And then the other one is bleach bit b L 1:09:31.680 --> 1:09:35.240 E A C H B I T. This will clean 1:09:35.320 --> 1:09:40.080 up some of the clutter on your system, including some cookies, 1:09:40.160 --> 1:09:45.720 internet history, broken shortcuts, just unnecessary files to free up 1:09:45.800 --> 1:09:48.680 valuable disk space, as they say, So this is kind 1:09:48.680 --> 1:09:50.519 of one of those like maintenance programs, and it will 1:09:50.560 --> 1:09:53.400 give you an idea of what's what it might clear 1:09:53.479 --> 1:09:55.920 out before it actually does anything, so you can see. 1:09:55.920 --> 1:09:58.840 But I would run that and see that that could 1:09:58.840 --> 1:10:00.479 clear up some stuff as well. But those are the 1:10:00.479 --> 1:10:02.720 two things i'd recommend, and maybe the external hard drive, 1:10:02.720 --> 1:10:05.080 maybe the cloud drive. I don't think you need a 1:10:05.120 --> 1:10:07.960 new computer. It sounds like you just need a way 1:10:08.000 --> 1:10:10.759 as long as your systems are running, your apps are running, 1:10:10.800 --> 1:10:13.040 your programs are running. Just sounds like you need to 1:10:13.040 --> 1:10:15.800 place the store stuff, and so the external drive would 1:10:15.840 --> 1:10:18.000 probably be your easiest bet with that. This is a 1:10:18.040 --> 1:10:21.000 desktop computer, you're not moving it around a whole bunch. 1:10:21.960 --> 1:10:24.200 That combined with these programs to make sure that you're 1:10:24.400 --> 1:10:26.760 making the most of the disc space that you have, 1:10:28.000 --> 1:10:30.080 would be the best case scenario that I can think of. 1:10:30.200 --> 1:10:31.880 But I do think it's funny that Dell said just 1:10:31.920 --> 1:10:35.120 buy a new computer, because that's not the solution we're 1:10:35.120 --> 1:10:38.320 looking for, folks. We're looking for a solution that does 1:10:38.360 --> 1:10:43.480 not cost any extra money. Appreciate the call today. Thanks 1:10:44.040 --> 1:10:46.120 eight and eight rich one O one eight eight eight 1:10:46.240 --> 1:10:51.120 seven four to two four one zero one. LinkedIn has 1:10:51.200 --> 1:10:54.160 games now. If you open up the LinkedIn app, if 1:10:54.200 --> 1:10:56.360 you love wordle, you might love some of these games. 1:10:56.400 --> 1:11:00.240 They've got three new games. Cross Climb This is a 1:11:00.320 --> 1:11:03.600 crossword style game that challenged you to solve clues and 1:11:03.680 --> 1:11:06.519 fill in the grid. Pinpoint This is a game that 1:11:06.560 --> 1:11:09.439 tests your knowledge and requires you to locate the correct 1:11:09.479 --> 1:11:13.479 answer among various options. And then Queens is a game 1:11:13.560 --> 1:11:18.519 inspired by the chess game, challenging players to strategically place 1:11:18.640 --> 1:11:21.880 queens on a chess board. So if you want to 1:11:22.200 --> 1:11:24.360 try these new games out on LinkedIn, if you have 1:11:24.439 --> 1:11:27.000 the app on your phone, open it up, look at 1:11:27.000 --> 1:11:29.800 the my network tab that's at the bottom. Tap that 1:11:30.479 --> 1:11:32.559 and you can get links to these three new games. 1:11:32.600 --> 1:11:35.880 I have played some of them and it got me 1:11:35.920 --> 1:11:38.080 to open up the LinkedIn app the last two days. 1:11:38.320 --> 1:11:40.320 Two out of two days, I guess they've gotten their goal. 1:11:41.200 --> 1:11:43.599 Eighty eight rich one O one eight eight eight seven 1:11:43.720 --> 1:11:46.200 four to two four one zero one. More show coming 1:11:46.280 --> 1:11:50.240 up after this. Welcome to another hour of Rich on Tech. 1:11:50.280 --> 1:11:53.640 My name is Rich DeMuro, hanging out with you talking technology. 1:11:54.360 --> 1:11:57.160 Phone lines are triple eight rich one O one eight 1:11:57.280 --> 1:12:00.760 eight eight seven four to two four one zero one 1:12:01.280 --> 1:12:07.920 website for the show. Rich on tech dot TV got 1:12:07.920 --> 1:12:09.599 an email this is what I love about this show. 1:12:09.720 --> 1:12:13.600 So apparently I might have misunderstood the question from the 1:12:13.640 --> 1:12:19.000 caller with the storage, and Samir listening chimed in and said, hey, 1:12:19.520 --> 1:12:21.920 this might be a better way to solve this. And 1:12:22.000 --> 1:12:26.759 so basically, as I understood it, there was two drives 1:12:26.800 --> 1:12:29.960 on that computer. One was one terabyte, one was an 1:12:30.040 --> 1:12:33.679 SSD drive which was smaller. That seemed that that had 1:12:33.680 --> 1:12:38.200 the operating system and solved. So what Samir recommends is 1:12:38.240 --> 1:12:42.400 maybe just change the default storage so where your documents 1:12:42.560 --> 1:12:45.840 or downloads are being stored. So on Windows you can 1:12:45.880 --> 1:12:50.080 do that. I've got a link up the kind of 1:12:50.479 --> 1:12:52.960 tutorial for doing that, But basically you would go into 1:12:53.000 --> 1:12:58.080 file Explorer and change where your documents are stored by default, 1:12:58.760 --> 1:13:02.960 and that is that might be a better solution. I 1:13:03.000 --> 1:13:05.400 didn't really catch that part of the conversation, but that 1:13:05.479 --> 1:13:08.679 could be what was going on. Basically, the operating system 1:13:08.720 --> 1:13:11.320 is taking up that entire solid state drive and all 1:13:11.360 --> 1:13:13.360 of the documents are also trying to be stored there, 1:13:13.400 --> 1:13:16.280 and they've got this one terabyte drive that you can 1:13:16.400 --> 1:13:19.559 put those documents on so go to the website rich 1:13:19.600 --> 1:13:21.320 on tech dot TV, hit the light bulb, and I 1:13:21.360 --> 1:13:24.559 put the instructions on how to change the default document 1:13:24.640 --> 1:13:30.880 folder location in Windows. Thanks Samir. United Healthcare CEO estimates 1:13:30.880 --> 1:13:35.800 that nearly a third of Americans may be impacted by 1:13:35.880 --> 1:13:39.920 the Change Healthcare data breach, which occurred two months ago. 1:13:40.960 --> 1:13:44.040 A total number of affected individuals remains unclear because the 1:13:44.040 --> 1:13:48.920 investigation is still ongoing. But the stolen files include personal 1:13:48.960 --> 1:13:52.479 health information on a substantial portion of people in America. 1:13:53.240 --> 1:13:57.000 Let's see, what are they going to figure out about us? Cholesterol, 1:13:57.080 --> 1:14:02.559 too high, blood pressure, too high weight, to not eating right? 1:14:04.840 --> 1:14:08.479 You know what it's it's But the scary part of 1:14:08.479 --> 1:14:12.479 this is the information about our personal details. And you 1:14:12.479 --> 1:14:15.479 can imagine healthcare companies have a lot of information on us, 1:14:15.560 --> 1:14:20.120 including socials. They haven't said what information is included in this, 1:14:20.240 --> 1:14:22.879 but the fact that a third of Americans may be impacted, 1:14:22.920 --> 1:14:26.120 this is scary. This is a big one. It does 1:14:26.160 --> 1:14:29.240 say there's no evidence that doctor's charts or full medical 1:14:29.280 --> 1:14:32.439 histories have been found. Now, the way that the hackers 1:14:32.479 --> 1:14:35.280 got in this is pretty interesting. There was no two 1:14:35.400 --> 1:14:40.720 factor authentication on a sort of a third party access 1:14:41.360 --> 1:14:44.160 software that they were using. And what does that tell me? 1:14:44.840 --> 1:14:48.439 You need to have your two factor authentication set up 1:14:48.439 --> 1:14:51.280 on your accounts. Please set that up. It will protect 1:14:51.280 --> 1:14:56.040 you in ways that you can't really imagine because they're 1:14:56.040 --> 1:14:58.920 trying to get in, believe me. And if you're looking 1:14:58.960 --> 1:15:01.880 for a new app to play around with, Anthropic has 1:15:01.960 --> 1:15:07.080 launched their free iOS app for their AI assistant called Claude. Now, 1:15:07.120 --> 1:15:09.679 I know chat Ebt gets all the headlines, but Claude 1:15:09.720 --> 1:15:14.559 is actually my preferred AI app. I do pay the 1:15:14.560 --> 1:15:16.720 twenty dollars a month for it. It literally feels like 1:15:16.760 --> 1:15:19.519 I have a personal assistant. This thing is so smart. 1:15:20.280 --> 1:15:23.720 It's funny. No, just kidding. I mean, I don't know 1:15:23.760 --> 1:15:25.640 if it's funny, but I guess it would be if 1:15:25.680 --> 1:15:29.479 you asked it for funny stuff. But I will tell you, bobo. 1:15:30.479 --> 1:15:33.479 We've been playing all eighties songs today. How did I 1:15:33.479 --> 1:15:38.080 come up with that eighties playlist? AI? All I said 1:15:38.280 --> 1:15:40.880 was sure, I said, give me a list of twenty 1:15:40.920 --> 1:15:43.640 five of the most defini I love saying this, the 1:15:43.640 --> 1:15:47.120 twenty five most definitive eighty songs like who Could Cut? 1:15:47.200 --> 1:15:49.599 You can't come up with definitive anything because you actually 1:15:49.680 --> 1:15:51.960 missing one good song. Oh see, this is why I 1:15:52.000 --> 1:15:54.240 love humans more than AI. What's the song miss in 1:15:54.240 --> 1:15:57.720 Africa by Toto Ooh yeah yeah, play that on the 1:15:57.720 --> 1:16:00.640 way back here It okay, I already replaced. See I 1:16:00.800 --> 1:16:03.439 like that. See this is why we still have humans 1:16:03.479 --> 1:16:07.960 doing things. But the Claude iOS app is available for free, 1:16:08.439 --> 1:16:10.320 and the neat thing about it is that you can 1:16:10.360 --> 1:16:13.559 sync whatever you're doing on the web. You can you 1:16:13.600 --> 1:16:15.639 can sync it to the app. So if you started 1:16:15.720 --> 1:16:17.760 typing something on the web and you wanted to pick 1:16:17.800 --> 1:16:20.200 it up on your phone, you can do that. It 1:16:20.240 --> 1:16:24.479 also has real time image analysis. It can understand things 1:16:24.520 --> 1:16:26.840 you take pictures of and give you information about that. 1:16:27.439 --> 1:16:30.120 And Claude is really good. It's not, maybe not as 1:16:30.160 --> 1:16:33.439 full featured as chat GPT, but it's really good at 1:16:33.479 --> 1:16:36.880 sort of understanding text and so if you have like 1:16:36.960 --> 1:16:39.160 a big document you want to throw at it and 1:16:39.240 --> 1:16:41.600 ask for some information about it, it's really good at that. 1:16:42.120 --> 1:16:45.839 It's good for brainstorming, getting quick answers and analyzing scenes 1:16:45.840 --> 1:16:48.439 and images. And I'm not gonna lie. I used it 1:16:48.439 --> 1:16:51.080 this morning to rewrite my LinkedIn because I was on 1:16:51.160 --> 1:16:53.880 LinkedIn playing those games and of course they've got me now. 1:16:54.120 --> 1:16:55.599 So I was like, oh, I haven't looked at my 1:16:55.640 --> 1:16:58.760 LinkedIn profile in like ten years. And I literally just 1:16:58.800 --> 1:17:01.400 said to Claude, hey, can you clean this up? And 1:17:01.439 --> 1:17:04.000 it went through each one of my previous jobs and 1:17:04.160 --> 1:17:07.160 just cleaned up my descriptions. It didn't rewrite them in 1:17:07.200 --> 1:17:09.479 a huge way, but it just cleaned it up. And 1:17:09.600 --> 1:17:11.080 I was like, Wow, this is a lot easier to 1:17:11.120 --> 1:17:13.680 read than what I wrote. So I'm telling you this 1:17:13.800 --> 1:17:16.280 AI stuff is very useful. I understand there's a lot 1:17:16.280 --> 1:17:19.800 of downsides. It's very scary, but just think about it 1:17:19.840 --> 1:17:23.280 as a brainstorming buddy. Whatever you need to do. Like 1:17:23.360 --> 1:17:25.720 let's say you write a sentence. You could say how 1:17:25.720 --> 1:17:27.600 would you write this to AI? And just paste it 1:17:27.600 --> 1:17:29.680 in and it's almost like that back and forth that 1:17:29.720 --> 1:17:32.160 you would have with another human or or a team 1:17:32.240 --> 1:17:36.400 member or a colleague. But it's superhuman strength and it's 1:17:36.439 --> 1:17:41.040 it's really incredible. Let's go to Brad in a Key West. Brad, 1:17:41.080 --> 1:17:46.639 you're on with Rich Hi, thanks him first involved. 1:17:47.040 --> 1:17:48.719 This is the first time I've. 1:17:48.560 --> 1:17:52.439 Ever heard you, and I like what I near second 1:17:52.479 --> 1:17:52.920 of well, it. 1:17:53.040 --> 1:17:53.960 Just made me a laugh. 1:17:54.520 --> 1:17:57.400 Be good in the eighties, I was. 1:17:57.360 --> 1:17:59.880 A club teacher in Chicago, and I could probably do 1:18:00.080 --> 1:18:01.240 better than the AI. 1:18:01.840 --> 1:18:04.000 And third of all, and I got a big problem 1:18:04.400 --> 1:18:06.519 with my Apple iPhone eleven. 1:18:07.880 --> 1:18:12.760 I updated the I did the update, and all of 1:18:12.800 --> 1:18:16.120 a sudden, I lost a lot of pictures. 1:18:17.000 --> 1:18:21.040 Oh that's not good. Okay, it sounds like, uh, I 1:18:21.120 --> 1:18:24.280 gotta well. Thank you first off for the kind words 1:18:24.320 --> 1:18:26.479 about the show. I do appreciate you finding me. And 1:18:26.800 --> 1:18:28.760 I love to hear that we made you laugh, because 1:18:28.760 --> 1:18:33.479 that's always a nice thing. The pictures on the iPhone, 1:18:33.520 --> 1:18:36.160 it sounds like you did an update and lost some pictures. 1:18:36.200 --> 1:18:40.559 That is very concerning. It does happen, and this is 1:18:40.600 --> 1:18:45.080 why I am always always reminding folks to back things up. Now, 1:18:45.120 --> 1:18:47.680 in this case, if you didn't have a backup, if 1:18:47.680 --> 1:18:50.160 you're if you're maybe on not on a I Cloud 1:18:50.280 --> 1:18:54.479 or something like that. The first place I would look, Brad, is, uh, 1:18:54.680 --> 1:18:57.599 go into your albums, Like, open up the photos app 1:18:57.640 --> 1:19:00.960 on your iPhone and uh look look at the albums 1:19:01.560 --> 1:19:03.840 down at the bottom. There's a tab called albums and 1:19:03.880 --> 1:19:09.320 there's a recently deleted folder. And Apple just recently made 1:19:09.320 --> 1:19:12.720 this where you have to use your biometrics to unlock it, 1:19:12.720 --> 1:19:16.160 which is pretty smart because you know people delete photos 1:19:16.200 --> 1:19:18.680 that are unwanted or maybe you know it could be 1:19:18.680 --> 1:19:20.360 as simple as you don't look good in a picture 1:19:20.400 --> 1:19:22.000 and you delete it, and maybe you don't want that 1:19:22.040 --> 1:19:24.800 to get out. So once you use your face ID 1:19:25.080 --> 1:19:26.840 or your thumbprint, whatever it is, you said you have 1:19:26.880 --> 1:19:29.960 the eleven, so it's face ID, you can unlock that. 1:19:30.040 --> 1:19:32.479 I would look in there and see if your pictures 1:19:32.520 --> 1:19:35.799 are in the recently deleted It will keep any pictures 1:19:35.800 --> 1:19:39.040 that it deletes for at least thirty days now if 1:19:39.080 --> 1:19:42.719 it's not in there. The other place I would recommend 1:19:42.800 --> 1:19:45.840 looking is an old backup of your phone. So go 1:19:45.880 --> 1:19:51.800 into settings and go into iCloud and there is a 1:19:51.920 --> 1:19:56.880 section of iCloud backup and it says if backup this 1:19:56.960 --> 1:20:00.599 phone is on, that is a complete backup of your phone, 1:20:01.120 --> 1:20:03.240 and you can tap in there and see when the 1:20:03.320 --> 1:20:06.880 last backup was done and how big that backup is. 1:20:06.920 --> 1:20:08.800 So on my phone, for instance, it's one hundred and 1:20:08.840 --> 1:20:12.320 thirty gigabytes because my photos are not included in my 1:20:13.400 --> 1:20:15.639 iCloud backup because I back them up to a third 1:20:15.640 --> 1:20:19.080 party service, which is Google Photos. But what you could 1:20:19.160 --> 1:20:22.879 do is you could. If that backup is from before 1:20:22.920 --> 1:20:26.040 you did the update, you can go into that backup 1:20:26.080 --> 1:20:28.280 and retrieve those photos. You might need to use a 1:20:28.320 --> 1:20:31.160 third party program to do that. There's a way to 1:20:31.200 --> 1:20:33.840 download that backup to a computer and then use a 1:20:33.880 --> 1:20:36.800 third party program like i'm azing to kind of go 1:20:36.880 --> 1:20:39.439 through that backup and see if the pictures are in 1:20:39.479 --> 1:20:44.160 there and extract those. If that doesn't work, or if 1:20:44.200 --> 1:20:46.960 you don't want to do that, you could also bring 1:20:47.040 --> 1:20:49.559 back your entire phone from that backup. It's a little 1:20:49.600 --> 1:20:53.000 bit more complicated. You'd have to factory reset your phone 1:20:53.040 --> 1:20:55.240 and then bring it back using that. I don't recommend that, 1:20:55.360 --> 1:20:58.519 but in the dire straits you could do that. But Brad, 1:20:58.520 --> 1:21:02.519 the bigger take way I have is please backup photos. 1:21:03.160 --> 1:21:06.640 Please backup photos to a third party backup, whether it 1:21:06.720 --> 1:21:10.160 is Amazon Photos. Amazon Photos is great if you have 1:21:10.200 --> 1:21:14.880 Amazon Prime. Amazon Photos is free and unlimited at least 1:21:14.960 --> 1:21:17.439 until they decide to change that. But for right now, 1:21:18.000 --> 1:21:20.559 if you have an Amazon Prime membership, you can download 1:21:20.560 --> 1:21:24.320 the Amazon Photos app to your phone iPhone are Android 1:21:24.360 --> 1:21:26.880 and it will back up all of your photos and 1:21:26.920 --> 1:21:30.120 it will do that for free and onlimited at full resolution. 1:21:31.160 --> 1:21:32.600 So at the very least, if you don't want to 1:21:32.640 --> 1:21:35.040 pay for anything else and you have Amazon Prime, do 1:21:35.120 --> 1:21:37.479 yourself a favor and download that app and let it 1:21:37.520 --> 1:21:40.519 back up your pictures. And that way, if anything happens 1:21:40.560 --> 1:21:43.680 to your pictures, it is a one way backup. So 1:21:43.760 --> 1:21:46.360 basically they all go up into Amazon, they will be there, 1:21:46.680 --> 1:21:48.600 and it doesn't sync with your deletes. So if you 1:21:48.640 --> 1:21:51.040 delete something from your phone, it's not going to delete 1:21:51.040 --> 1:21:54.800 out of Amazon. And that is unlimited for photos only, 1:21:55.040 --> 1:21:57.920 not for videos. So I recommend that in the Amazon apps, 1:21:57.960 --> 1:22:00.799 you don't use up all your space. Just go ahead 1:22:00.800 --> 1:22:04.400 and toggle off the videos. And you're saying, well, rich, 1:22:04.439 --> 1:22:06.120 what about my videos? You're going to have to figure 1:22:06.120 --> 1:22:09.040 out a secondary solution for that. Amazon. What they're trying 1:22:09.080 --> 1:22:11.120 to do is get you to use that app. The 1:22:11.240 --> 1:22:13.400 videos use up all the video storage. I think they 1:22:13.400 --> 1:22:16.120 give you five gigabytes for videos, and they say, hey, 1:22:16.120 --> 1:22:18.200 you're out of storage, you want to buy more, and 1:22:18.280 --> 1:22:21.360 of course a percentage of people will do that. The 1:22:21.400 --> 1:22:23.479 other way is just to use an app to back 1:22:23.560 --> 1:22:26.400 up your photos. Whether it is Google Photos, whether it 1:22:26.520 --> 1:22:30.360 is Dropbox, whether it is i edrive, whatever, you do, 1:22:31.040 --> 1:22:33.519 find some way to back up your pictures because these 1:22:33.560 --> 1:22:36.720 things do happen. And if you're updating your phone to 1:22:36.800 --> 1:22:39.439 new software, I would run a backup of your phone 1:22:39.479 --> 1:22:41.840 before you do that, so you can go in and 1:22:41.880 --> 1:22:46.479 toggle and manual backup of your phone. When you go 1:22:46.560 --> 1:22:48.519 into that, I'll tell you how to find it. One 1:22:48.520 --> 1:22:52.120 more time. Settings tap Apple ID up at the top 1:22:52.640 --> 1:22:57.000 and where it says iCloud, it says iCloud backup. You 1:22:57.040 --> 1:22:59.720 tap that and it says back up now. Because a 1:22:59.760 --> 1:23:01.840 lot of times you may go into this and you 1:23:01.880 --> 1:23:04.200 may find that your phone hasn't backed up in months, 1:23:04.560 --> 1:23:06.519 depending on how you charge your phone and how it's 1:23:06.520 --> 1:23:08.719 connected to Wi Fi. So it will tell you last 1:23:08.760 --> 1:23:13.439 successful backup for me was interesting. See it should have 1:23:13.479 --> 1:23:16.320 been last night, but it was not last night. It 1:23:16.360 --> 1:23:19.080 was two nights ago. So that's that's news to me. 1:23:19.880 --> 1:23:22.200 Should have backed up last night. Now it'll I gotta 1:23:22.200 --> 1:23:24.000 figure out why it didn't it was two days ago. 1:23:25.680 --> 1:23:28.719 Coming up this hour, we're gonna talk to John Faulkner 1:23:28.800 --> 1:23:33.160 of Clean Fleet Report. He's gonna tell us about the 1:23:33.600 --> 1:23:37.080 all electric Accura ZDX plus. I've got a couple a 1:23:37.200 --> 1:23:40.639 couple more apps to tell you about. GPS Powered Audio 1:23:40.720 --> 1:23:43.760 Tour Guide. This one's really cool. You are listening to 1:23:44.160 --> 1:23:48.400 rich on Tech. Welcome back to rich On Tech. Eight 1:23:48.400 --> 1:23:51.000 eight eight rich one O one eight eight eight seven 1:23:51.160 --> 1:23:55.519 four to two four one zero one. Let's go to 1:23:55.600 --> 1:23:57.800 John and Bakersfield. John, you're on with Rich. 1:23:59.439 --> 1:24:06.400 Hello, Rich, Rich, I've had a devil of a time. 1:24:06.880 --> 1:24:09.160 I'm hold on second. Okay, I'm going to be back. 1:24:09.240 --> 1:24:10.320 I got to take this call. 1:24:10.840 --> 1:24:11.200 Okay. 1:24:12.360 --> 1:24:19.639 I've had my accounts hacked, starting with purchase at best 1:24:19.680 --> 1:24:24.640 Buy back in late January of purchasing the new S 1:24:24.720 --> 1:24:32.160 twenty four. And what's happened most recently and disturbing, is 1:24:32.600 --> 1:24:36.960 that they've been able to get account information and then 1:24:37.080 --> 1:24:39.400 we went and to the extent they actually went in 1:24:39.439 --> 1:24:44.480 and did a wire transfer of funds to another account. 1:24:44.720 --> 1:24:48.160 Unfortunately I was monitoring the account and was able to 1:24:48.240 --> 1:24:52.519 see it before Wells Fargo did, but and that was 1:24:52.520 --> 1:24:56.160 only because of a text message. Most recently, I've set 1:24:56.240 --> 1:25:01.160 up new accounts, new user names. Nineteen is your passwords 1:25:02.640 --> 1:25:06.040 and this has been done three times. Wow, and most 1:25:06.200 --> 1:25:09.080 recently one second. 1:25:09.080 --> 1:25:15.400 Please, So we've got We've got John on the line, 1:25:15.520 --> 1:25:19.160 and he's had some issues with fraud on his bank 1:25:19.160 --> 1:25:23.439 account and uh, I guess we're getting to the question here. 1:25:23.520 --> 1:25:25.240 So the question is, how. 1:25:25.040 --> 1:25:30.160 Can I help? My question is that right now, yesterday 1:25:30.240 --> 1:25:32.960 I was in I spent an hour with fraud in 1:25:33.080 --> 1:25:39.200 Wells Fargo and anyway, set up new passwords, everything, new 1:25:39.280 --> 1:25:44.200 user names and the UH and I've had two step 1:25:44.240 --> 1:25:49.920 authentication all along and so we did it again yesterday 1:25:50.520 --> 1:25:56.479 and by at uh uh at uh here this morning. 1:25:56.960 --> 1:26:01.080 I checked the account last night and we're okay it 1:26:01.120 --> 1:26:04.120 this morning I get a note, a note, I get 1:26:04.160 --> 1:26:08.519 a text from Wells that they want to uh give 1:26:08.720 --> 1:26:14.559 me the UH code for two step authentication. Okay, I 1:26:14.600 --> 1:26:16.880 look at it. I am on the account, so I'm 1:26:16.880 --> 1:26:20.360 fine and anyway and here A few minutes later, I 1:26:20.400 --> 1:26:23.840 get another text from Wells that we have and which 1:26:23.920 --> 1:26:28.120 I did not respond. I did nothing, okay, And then 1:26:28.320 --> 1:26:32.759 another a few minutes later that this person a person 1:26:32.880 --> 1:26:36.520 has been added to the Zelli accounts as a payee. 1:26:37.640 --> 1:26:42.400 And that it sounds like someone's got access to your 1:26:42.479 --> 1:26:47.040 to your computer or your phone. What uh, how can 1:26:47.080 --> 1:26:47.360 I help? 1:26:48.520 --> 1:26:50.800 I've been through this thing. Three I've been through I've 1:26:50.800 --> 1:26:54.080 had three people go and check the phone. They all 1:26:54.120 --> 1:26:58.000 the updates have total avvy with everything on it. Everything 1:26:58.040 --> 1:27:01.960 is up to date, and it can systemically comes up lean. 1:27:02.120 --> 1:27:04.200 Are you an Android or iPhone. 1:27:04.280 --> 1:27:06.400 Android the Galaxy S twenty four? 1:27:06.600 --> 1:27:10.400 Okay? And you are you running a VPN? 1:27:11.720 --> 1:27:11.880 No? 1:27:12.040 --> 1:27:16.519 Okay, that's good and okay. So the problem is, so 1:27:16.560 --> 1:27:18.720 the question is why does this keep happening? Is that 1:27:18.760 --> 1:27:19.240 the question? 1:27:19.760 --> 1:27:22.800 Yeah? And what's more is that he's like today they 1:27:22.800 --> 1:27:25.880 got in and they transferred a thousand off a Zelli 1:27:26.720 --> 1:27:32.640 via Zellie and and there is no the two step authentication. 1:27:33.439 --> 1:27:36.000 They didn't just like it's being mirrored. 1:27:36.360 --> 1:27:40.120 Yeah, that's that's yeah. Okay, So a couple of things. 1:27:40.240 --> 1:27:42.559 How are you getting the two step authentication code? Is 1:27:42.560 --> 1:27:43.559 it through your phone number? 1:27:44.920 --> 1:27:47.280 Yeah? It comes from my It comes from Wells to 1:27:47.360 --> 1:27:47.800 my phone. 1:27:47.840 --> 1:27:49.160 Okay, So even got to the point. 1:27:49.560 --> 1:27:49.960 Go ahead. 1:27:50.360 --> 1:27:52.400 So first thing I would do is, well, number one, 1:27:52.400 --> 1:27:55.200 I think you need a new bank. Honestly, it sounds 1:27:55.240 --> 1:27:59.040 like their fraud systems are just not detecting this stuff properly, 1:28:00.200 --> 1:28:02.839 and so I would I would I would switch banks personally. 1:28:02.920 --> 1:28:08.080 Number one. Number two, it sounds like instead of using 1:28:08.120 --> 1:28:12.360 the phone number for the authentication codes, the two factor 1:28:12.360 --> 1:28:15.360 authentication codes, I would switch to an app, So download 1:28:15.400 --> 1:28:19.360 an app like AUF the au T h Y Duo duo, 1:28:20.120 --> 1:28:23.280 or you can use Microsoft or Google Authenticator, and I 1:28:23.280 --> 1:28:27.240 would switch to those instead of the text message because 1:28:27.280 --> 1:28:30.200 it sounds like someone has access to your text message. 1:28:30.240 --> 1:28:34.040 I can't exactly tell what's happening here, but this, there's 1:28:34.320 --> 1:28:37.000 this has happened one time too many times for this 1:28:37.080 --> 1:28:39.439 to be for me to be comfortable with this. So 1:28:40.000 --> 1:28:41.880 I know it's a pain to switch banks, but I 1:28:41.920 --> 1:28:45.200 probably would do that. And I would also when you 1:28:45.240 --> 1:28:48.080 set up your new bank, I would maybe look into 1:28:48.120 --> 1:28:51.000 setting up information that is slightly different than before. So 1:28:51.120 --> 1:28:55.439 maybe even you know, I don't know, just you got 1:28:55.439 --> 1:28:57.640 to think differently here because this is just this is 1:28:57.680 --> 1:28:59.200 getting to be a headache. You shouldn't have to be 1:28:59.240 --> 1:29:02.600 dealing with this only basis I'm telling you, folks, protecting 1:29:02.640 --> 1:29:05.160 your personal information is going to be priority number one 1:29:05.640 --> 1:29:10.439 moving forward. Rich on Tech. Welcome back to rich On Tech. 1:29:10.520 --> 1:29:13.400 Rich Demiro here hanging out with you, talking technology the 1:29:13.400 --> 1:29:18.920 website rich on Tech dot TV. When you're there, be 1:29:18.960 --> 1:29:21.879 sure to join the newsletter. You will get a personal 1:29:21.920 --> 1:29:24.240 message from me, and yes it is very personal. I 1:29:24.240 --> 1:29:27.080 spend a lot of time writing it, and it's just 1:29:27.160 --> 1:29:30.840 packed with like good information that I think you should 1:29:30.880 --> 1:29:34.880 know about. Kind of like this show, but it's you know, 1:29:34.880 --> 1:29:37.400 it's directed to like all the stuff that happens during 1:29:37.400 --> 1:29:38.800 the week. I just say, oh, let me put that 1:29:38.840 --> 1:29:42.040 in the newsletter, and it's it's kind of taken on 1:29:42.080 --> 1:29:44.000 a life of its own. So if you enjoy that, 1:29:44.200 --> 1:29:46.120 just go to the website rich on Tech dot tv 1:29:46.800 --> 1:29:49.160 and pop in your email address and you will get 1:29:49.200 --> 1:29:52.320 that delivered to your inbox. You can follow me on 1:29:52.360 --> 1:29:55.759 social media. I am at rich on Tech on Twitter 1:29:56.240 --> 1:29:59.240 are now known as x although nobody calls it that 1:29:59.240 --> 1:30:04.080 that I know, Facebook and Instagram at rich on Tech 1:30:04.280 --> 1:30:07.160 on those places. All right, let's bring up our guest, 1:30:07.680 --> 1:30:12.719 John Faulkner of Clean Fleet Report. John is constantly driving 1:30:12.800 --> 1:30:15.400 the latest greatest electric cars, and today he is going 1:30:15.479 --> 1:30:18.080 to tell us about his time in the twenty twenty 1:30:18.160 --> 1:30:22.000 four Accura ZDX. John. Welcome to the show, hell Rich, 1:30:22.479 --> 1:30:23.040 welcome to you. 1:30:23.200 --> 1:30:23.519 Thank you. 1:30:24.240 --> 1:30:27.880 So let's talk about Accura in general. Kim and I 1:30:27.920 --> 1:30:29.960 were just having a side conversation about how much we 1:30:30.040 --> 1:30:33.719 loved our Accuras. We both owned one. I had zero 1:30:33.800 --> 1:30:36.360 problems with the Accura. We bought it new and we 1:30:36.479 --> 1:30:38.439 ended up having to get rid of it because we got, 1:30:38.479 --> 1:30:40.599 you know, two kids instead of one and we need 1:30:40.600 --> 1:30:42.439 a little bigger car. But it was a it was 1:30:42.479 --> 1:30:45.439 an excellent excellent cars. That still the case with Accuras. 1:30:46.360 --> 1:30:49.559 It is and you are exactly the customer that Accur 1:30:49.760 --> 1:30:55.240 is hoping to reach with ZDX. Just so people know, 1:30:55.360 --> 1:31:01.000 Accura is the premium division of Honda and they and 1:31:01.400 --> 1:31:06.240 the ZDX is actuallys first ever all electric vehicle in 1:31:06.240 --> 1:31:10.680 the history of the company. And this particular vehicle is 1:31:11.520 --> 1:31:15.280 built in conjunction with General Motors on what is called 1:31:15.320 --> 1:31:20.559 the Ultium platform, and that platform for General Motors is 1:31:20.960 --> 1:31:27.320 actually handling the Blazer EV, the Lyric, the Equinox, the Artique, 1:31:27.360 --> 1:31:33.320 and the Silverado, and so it shares the platform, the motor, 1:31:33.520 --> 1:31:38.679 the batteries and everything. And so what Accura told us 1:31:38.920 --> 1:31:44.280 was that was that their customers wanted to make the 1:31:44.400 --> 1:31:48.040 change to our electric vehicle, they didn't have it. They 1:31:48.120 --> 1:31:50.919 found that the majority of those people went over to Tesla. 1:31:51.640 --> 1:31:56.080 So now Tesla is high on their chart for those 1:31:56.120 --> 1:31:59.160 customers that they're going after. The people who used to 1:31:59.240 --> 1:32:03.400 be accurate loyals like Kim and do. And then people 1:32:03.479 --> 1:32:06.200 that have had Hondas and they want to get back 1:32:06.200 --> 1:32:08.559 in the family again and they want to make the 1:32:08.640 --> 1:32:09.759 move to all electric. 1:32:10.640 --> 1:32:13.360 So what type of what type of range are we 1:32:13.439 --> 1:32:14.400 talking on this car? 1:32:15.760 --> 1:32:19.720 Well, the range depends on which which model that you're 1:32:20.320 --> 1:32:23.120 as you're that you're getting into. There are there are 1:32:23.240 --> 1:32:25.679 three models and they are. 1:32:27.400 --> 1:32:29.080 And so what you have is you have the A. 1:32:29.160 --> 1:32:32.799 Spec which comes in rubal drive and all will drive. 1:32:33.600 --> 1:32:37.240 And then you then have a Type S, which is 1:32:37.280 --> 1:32:41.320 the which is the performance model and it's and it 1:32:41.439 --> 1:32:47.600 comes in overly all will drive. And so the range, 1:32:48.040 --> 1:32:51.600 the range on these vehicles is going to be A 1:32:51.720 --> 1:32:56.719 Spec Ruble drive three hundred and thirteen miles, a Spec 1:32:56.840 --> 1:33:01.240 all will drive three or four, and for the F 1:33:01.439 --> 1:33:04.800 type it will be two hundred and seventy eight all 1:33:04.800 --> 1:33:05.799 electric miles. 1:33:05.880 --> 1:33:10.479 Okay, so around around three hundred, but in reality, you know, 1:33:10.479 --> 1:33:12.880 they want you to charge to eighty percent, so you know, 1:33:13.000 --> 1:33:16.080 two fifty two seventy depending on the model you get. 1:33:16.360 --> 1:33:19.000 I just saw Elon Musk promoting that the model why 1:33:19.280 --> 1:33:23.120 base model now gets three twenty uh standards, So I 1:33:23.120 --> 1:33:25.760 think this three hundred to you know, plus is kind 1:33:25.800 --> 1:33:28.120 of like the new standard. What did you think of 1:33:28.160 --> 1:33:29.640 this car? And by the way, the price on this 1:33:29.680 --> 1:33:31.519 car is it really seventy five grand? 1:33:32.760 --> 1:33:32.880 Oh? 1:33:32.920 --> 1:33:35.200 Well, if you get it fully loaded, the one the 1:33:35.240 --> 1:33:39.760 one that we drove on our media press program in Montecito, California. Yes, 1:33:40.400 --> 1:33:43.600 that's the one that we drove. But the pricing on us, 1:33:44.080 --> 1:33:46.360 let's want to just hit that real quick. So these 1:33:46.400 --> 1:33:51.160 prices include the mandatory thirteen hundred and fifty dollars destination charge. 1:33:51.360 --> 1:33:55.839 So the apec Roubill drive sixty five eight fifty aspec 1:33:55.920 --> 1:33:59.639 all will drive sixty nine eight fifty type that's all 1:33:59.640 --> 1:34:02.600 will be seventy four eight fifty. And then if you 1:34:02.680 --> 1:34:06.120 get it with the performance wheel entire package on the 1:34:06.160 --> 1:34:09.320 type will drive, it takes us a seventy five eight fifty. 1:34:09.479 --> 1:34:15.639 So yes, this is a very very excellent entry level 1:34:17.479 --> 1:34:19.600 BV for people the first one and they want to 1:34:19.600 --> 1:34:22.000 get into. They will not be disapplentyed with this vehicle 1:34:22.000 --> 1:34:25.880 at all. However, there are other competitors out there that 1:34:26.040 --> 1:34:31.040 offer similar range, better range, maybe better performance for less 1:34:31.400 --> 1:34:34.679 so people need to they just need to their shopping. 1:34:35.120 --> 1:34:39.240 So I mean you mentioned the Mustang, Machi and the Tesla. 1:34:39.280 --> 1:34:42.160 Why those are probably the two biggest competitors to this car. 1:34:42.520 --> 1:34:45.120 I've driven both of those. I've not driven the ZDX, 1:34:45.160 --> 1:34:47.800 but I imagine since it is an accurate it's you know, 1:34:47.840 --> 1:34:51.000 the fit and finish is great, the quality is great, 1:34:52.080 --> 1:34:55.160 but the pricing is is generally higher than those other 1:34:55.200 --> 1:34:58.400 two models. So what is your takeaway on this car? 1:34:59.320 --> 1:35:02.680 My takeaway that it was that it was extremely comfortable, 1:35:03.680 --> 1:35:10.120 very very comfortable to drive. It was it was roomy. Yeah, 1:35:10.160 --> 1:35:13.040 two digital, two digital displays on the dash and eleven 1:35:13.160 --> 1:35:16.320 entry your gages and eleven point three or for all 1:35:16.400 --> 1:35:21.240 your entertainment touch screen. It has Google built in, Apple 1:35:21.280 --> 1:35:25.439 car Play and Doren Auto. Those are all standards. So 1:35:25.880 --> 1:35:29.599 very comfortable, power everything once you're inside the car. Nice weather. 1:35:31.080 --> 1:35:34.559 But there's a question that I asked accurate. I said, 1:35:34.600 --> 1:35:38.080 since General Motors built this vehicle, and I know you 1:35:38.200 --> 1:35:40.960 they put their touches on, of course, do they consider 1:35:41.040 --> 1:35:46.519 this to be up to accurate premium luxury standards? And 1:35:46.640 --> 1:35:47.919 they said they do. 1:35:49.240 --> 1:35:52.360 So a GM. GM is actually building the entire car. 1:35:52.400 --> 1:35:54.519 I thought they just did the ultium part of it, 1:35:54.560 --> 1:35:55.559 like the battery part. 1:35:55.960 --> 1:35:59.200 No, they're building it in spring Hill, Tennessee. That's that's 1:35:59.240 --> 1:36:01.840 good because it qualifies for all the federal state credit. 1:36:02.000 --> 1:36:08.320 Oh okay, well that's interesting. Yeah, so yeah, No, I'm 1:36:08.360 --> 1:36:11.679 curious about the charging connector because obviously this I'm guessing 1:36:11.800 --> 1:36:15.040 has the standard uh what is it CCS or something? 1:36:16.040 --> 1:36:19.000 And then are are they moving to the Tesla charger? 1:36:19.080 --> 1:36:20.840 Did they announce that or talk about that? 1:36:21.439 --> 1:36:22.080 Yes? They are. 1:36:22.880 --> 1:36:25.040 Okay, so that's interesting because you're gonna get this car. 1:36:25.120 --> 1:36:27.120 They're going to have an adapter for this car, and 1:36:27.120 --> 1:36:30.200 then I guess future models will have the uh the 1:36:30.240 --> 1:36:33.320 Tesla built in? Is it? Is it smart to get 1:36:33.400 --> 1:36:36.200 a first run of an electric car like this? This 1:36:36.280 --> 1:36:39.240 is accurate as first go with this. People might be 1:36:39.320 --> 1:36:41.600 hesitant to get it because of that reason or is 1:36:41.600 --> 1:36:44.160 that no longer consideration in today's day and age. 1:36:44.920 --> 1:36:50.240 Well, this this vehicle has been again is impost general 1:36:50.240 --> 1:36:53.800 motors vehicles that I discussed, and they've been they've been 1:36:53.840 --> 1:36:57.880 driving them already on the road. So so it's it's 1:36:58.000 --> 1:37:03.120 proven and it's a it's a good technology. There's not 1:37:03.120 --> 1:37:05.679 nothing wrong with it at all. I enjoyed the vehicle. 1:37:06.000 --> 1:37:09.720 It was fast. I went out there and you know, 1:37:09.760 --> 1:37:14.200 it's it's it's got it's got about high four second 1:37:14.280 --> 1:37:18.960 range for Zerovice sixty and when we try to pass 1:37:18.960 --> 1:37:21.360 the big rigs and everything, it just as with all 1:37:21.400 --> 1:37:23.640 of these in support. So it was right there. So 1:37:24.960 --> 1:37:27.519 this is good. This is a vehicle that people will 1:37:27.600 --> 1:37:29.439 get and they will enjoy driving it. 1:37:29.560 --> 1:37:29.720 Now. 1:37:29.760 --> 1:37:32.920 Actress says that they don't expect this to be a 1:37:33.080 --> 1:37:36.720 replacement for another accurate. They expect this to be an 1:37:36.760 --> 1:37:40.320 Actor family or a Honda family to add this to 1:37:40.439 --> 1:37:45.479 their household for because because obviously the range and everything, 1:37:46.760 --> 1:37:50.840 and it's so it's a they're they're they're they're very 1:37:50.840 --> 1:37:53.759 realistic about this. And it's already been announced that General 1:37:53.760 --> 1:37:57.439 Motors and Honda have have put a time limit on 1:37:57.760 --> 1:38:00.519 that that this is the only vehicle they are producer. 1:38:01.120 --> 1:38:03.280 And so the question came up with what's going to happen? 1:38:03.640 --> 1:38:05.679 Is this vehicle going to go away? And the answer 1:38:05.720 --> 1:38:09.760 was no, They're going to continue building this car under 1:38:09.800 --> 1:38:14.760 the ZDX name. However, starting in twenty twenty six, act 1:38:15.000 --> 1:38:19.040 will have their own in house built evs put on 1:38:19.120 --> 1:38:22.120 their own architecture. So what you're going to see is 1:38:22.120 --> 1:38:24.599 you're going to see this vehicle is going to stay around. 1:38:24.960 --> 1:38:27.560 Then there's going to be new accurate evs. 1:38:28.160 --> 1:38:30.719 Well, that sounds a little confusing for the buyer because 1:38:30.760 --> 1:38:34.400 they wonder should they just wait for the accurate built evs. 1:38:34.520 --> 1:38:37.280 But I have no doubt that because this is Accura, 1:38:38.400 --> 1:38:40.160 you know, the quality is there, and of course they 1:38:40.240 --> 1:38:42.600 want to. I saw this car in person at the 1:38:42.680 --> 1:38:46.000 Chicago Auto Show. So it's a nice looking car, you know, 1:38:46.240 --> 1:38:48.760 reminiscent of the m d X and the the rd X. 1:38:49.760 --> 1:38:52.680 But we'll see, all right, John Faulkner, I'm going to 1:38:53.479 --> 1:38:57.120 link up your full review from Clean Fleet Reports on 1:38:57.160 --> 1:39:00.360 the website, rich on tech dot TV. Where you off 1:39:00.360 --> 1:39:02.720 to next? You're always every time I see you on Instagram, 1:39:02.840 --> 1:39:05.519 you are off to somewhere amazing. Where are you going next? 1:39:05.960 --> 1:39:10.200 Well, let's see. Next week in Los Angeles they're having 1:39:10.200 --> 1:39:13.479 the sheet pull on the new Cadillac up Teak, which 1:39:13.520 --> 1:39:17.759 is also being built on this platform. I'll be going. 1:39:18.120 --> 1:39:21.120 I have a trip to Detroit for the Silverado Rev 1:39:21.240 --> 1:39:23.600 and the Ecro CV. I'm going up to Seattle for 1:39:23.880 --> 1:39:29.799 the Mustang mocks E and so there's there's always something 1:39:30.160 --> 1:39:32.240 interesting to drive and to record on. 1:39:32.760 --> 1:39:35.600 All right, Well, thanks and safe travels and have a 1:39:35.640 --> 1:39:36.200 great time. 1:39:36.640 --> 1:39:36.800 Uh. 1:39:36.880 --> 1:39:40.599 These Uh, these John Faulkner of Clean Fleet Report. Uh, 1:39:40.680 --> 1:39:42.479 you can go to the website for the review of 1:39:42.520 --> 1:39:45.120 the Accura z d X. Just go to rich on 1:39:45.160 --> 1:39:47.519 Tech dot TV. If you haven't been to one of these, 1:39:47.600 --> 1:39:51.120 uh you know these press events for cars. Oh my gosh, 1:39:51.240 --> 1:39:54.160 I've been to a couple and uh yeah, they are 1:39:54.240 --> 1:39:57.400 fun and those car people know how to party. Let's 1:39:57.400 --> 1:40:00.000 put it that way. You are listening to rich on Tech. 1:40:00.080 --> 1:40:07.120 Coming up, it's the feedbag. Welcome back to rich on Tech. 1:40:07.240 --> 1:40:14.000 Rich DeMuro here talking technology with you. Ending the show Man. 1:40:14.240 --> 1:40:16.920 This time goes so fast. I don't know how three 1:40:16.960 --> 1:40:19.000 hours goes by so fast. I can't sit through a 1:40:19.000 --> 1:40:22.720 three hour movie, but somehow I can do this. Let 1:40:22.720 --> 1:40:24.439 me get through a few apps before we get to 1:40:24.479 --> 1:40:28.839 the feedbag. Mind Trip dot Ai this is a brand 1:40:28.880 --> 1:40:36.200 new AI powered travel platform and it's it's kind of 1:40:36.200 --> 1:40:38.000 funny because you know, I get told about a lot 1:40:38.080 --> 1:40:41.160 of this stuff before it hits the market, and so 1:40:41.280 --> 1:40:43.600 AI mind Trip emailed me. They said, hey, we're going 1:40:43.640 --> 1:40:46.680 to launch this new travel platform and it's going to 1:40:46.720 --> 1:40:49.360 be incredible and it's all based on AI. And I said, look, 1:40:49.920 --> 1:40:52.400 I've heard that about a thousand times this year alone. 1:40:52.479 --> 1:40:55.280 So let me see, let me check it out, and 1:40:55.479 --> 1:40:57.559 you know, I will get back to you, and sure enough, 1:40:57.680 --> 1:41:00.280 I check it out and it is good. It's really interesting. 1:41:00.360 --> 1:41:04.080 So mind trip dot ai it's a it's a it 1:41:04.120 --> 1:41:08.960 takes like a really full featured approach to not just 1:41:09.000 --> 1:41:12.880 like a chatbot. But it gives you, like, you know, 1:41:12.920 --> 1:41:14.640 you take a quiz and tell it what kind of 1:41:14.720 --> 1:41:17.280 traveler you are, and the chat kind of like adapts 1:41:17.320 --> 1:41:19.559 to that. You can heart things so that if it 1:41:19.640 --> 1:41:22.080 recommends something, you can put it in a list, you 1:41:22.120 --> 1:41:27.040 can create an entire itinerary, you can keep track of expenses. 1:41:27.479 --> 1:41:29.519 I mean, it's really really full featured. They did a 1:41:29.560 --> 1:41:32.080 lot of good homework on it. So check it out. 1:41:32.200 --> 1:41:36.439 Mind trip dot ai just one more tool in the arsenal. 1:41:37.040 --> 1:41:39.559 Keep in mind it is using AI, so not everything 1:41:39.560 --> 1:41:42.479 it says, like I asked for a certain type of 1:41:42.479 --> 1:41:45.400 hotel in Sedona that was a Marriott, and it came 1:41:45.439 --> 1:41:47.760 back with a Hilton, you know, even though it said 1:41:47.800 --> 1:41:49.320 it was a Maria, And so you know, you just 1:41:49.360 --> 1:41:52.439 have to be aware of that stuff. The Arc browser 1:41:52.520 --> 1:41:57.080 has launched on Windows, presenting a challenge to Chrome and Edge. 1:41:57.439 --> 1:42:00.320 So Arc is this kind of new fangled brows that 1:42:00.360 --> 1:42:02.760 a lot of people like on mac os and iOS. 1:42:02.800 --> 1:42:05.559 I have not used it extensively, but I know there 1:42:05.600 --> 1:42:08.280 are a lot of fans of it. So that's why 1:42:08.280 --> 1:42:10.240 I'm telling you about it, because it's just one more 1:42:10.240 --> 1:42:11.680 option if you want to check it out the way 1:42:11.720 --> 1:42:14.840 I do things, I just download it, run it, see 1:42:14.840 --> 1:42:16.559 if I like it. If I like it, I'll continue 1:42:16.640 --> 1:42:19.559 using it. If not, you know, you move on. But 1:42:19.600 --> 1:42:22.799 the thing people like about this it's got a collapsible sidebar, 1:42:22.920 --> 1:42:27.559 a command bar for navigation, and various useful browsing tools. 1:42:28.080 --> 1:42:31.880 And again it's available for Windows eleven right now, So 1:42:31.880 --> 1:42:33.760 if you have the latest version of Windows eleven, you 1:42:33.800 --> 1:42:36.400 can download ARC for Windows. If you want to try 1:42:36.439 --> 1:42:38.439 out a different web browser, see how things are done 1:42:38.439 --> 1:42:41.000 a little bit differently. There will be a Windows ten 1:42:41.080 --> 1:42:43.920 version in the future. And if you use this on 1:42:44.120 --> 1:42:46.719 mac os and you also somehow have a Windows computer 1:42:46.760 --> 1:42:49.000 and you download it, you say, rich, this is not 1:42:49.120 --> 1:42:52.000 the same. Well, there are some features that are not 1:42:52.080 --> 1:42:55.400 available just yet, but they say they will have releases 1:42:55.520 --> 1:42:59.759 every week to reach parody between the two platforms. So again, 1:42:59.800 --> 1:43:02.799 the ARC browser, if you want to try something different 1:43:02.840 --> 1:43:07.800 on Windows and Shaka Guide this is an app that 1:43:07.840 --> 1:43:10.120 I met up with when I was in Hawaii. They 1:43:10.120 --> 1:43:13.040 have been doing this for eight years now and in Hawaii, 1:43:13.080 --> 1:43:15.720 so it's an app that turns your smartphone into a 1:43:15.840 --> 1:43:20.120 GPS powered audio tour guide. I love these things. You've 1:43:20.160 --> 1:43:23.439 heard me talk about it various cities that I go to. 1:43:23.600 --> 1:43:26.000 I always try to do a walking tour with an 1:43:26.040 --> 1:43:29.640 audio guide on my phone. It is such a great experience. 1:43:29.840 --> 1:43:32.320 And of course, obviously the real tour guide is always 1:43:32.320 --> 1:43:35.040 the best, like the human but that's not always possible. 1:43:35.080 --> 1:43:37.360 It's expensive, it might be on a timeframe that you 1:43:37.400 --> 1:43:41.200 can't do. So definitely download one of these apps to 1:43:41.240 --> 1:43:45.840 your phone to try out a GPS powered audio tour guide. 1:43:46.040 --> 1:43:48.360 This is mostly for the car, but they do have 1:43:48.439 --> 1:43:53.639 them walking as well. It's called Shaka Guide. They started 1:43:53.680 --> 1:43:56.760 out in Hawaii, so you can drive around Hawaii all 1:43:56.760 --> 1:43:59.679 the different places there. But they also just added national 1:43:59.720 --> 1:44:03.360 park and scenic drives here in the US mainland, so 1:44:03.400 --> 1:44:08.080 they've got Yosemite, Yellowstone, scenic drives like the Blue Ridge Parkway, 1:44:08.200 --> 1:44:11.839 Great Smoky Mountains. They spend a couple months researching each location, 1:44:12.479 --> 1:44:15.719 so this is not just done like from some office 1:44:15.760 --> 1:44:18.880 in Hawaii. No, they actually send people out to the locations. 1:44:19.200 --> 1:44:21.519 They research, they talk to locals, they come up with 1:44:21.560 --> 1:44:23.960 the guide, then they record it, and then they drive 1:44:24.040 --> 1:44:27.320 the guide and see what it's like. So tour start 1:44:27.360 --> 1:44:29.320 around ten dollars. Of course you can get a bundle 1:44:29.320 --> 1:44:34.200 which is a much better value. But Shaka guide, Shaka guide, 1:44:34.880 --> 1:44:37.200 and if you don't know what shaka is, I think 1:44:37.240 --> 1:44:39.800 it's like hang loose kind of thing. That's what I 1:44:39.840 --> 1:44:43.280 learned in Hawaii. All right, let's go to the feedbag. 1:44:43.400 --> 1:44:46.760 This is the feedback and the mail bag from you, 1:44:47.880 --> 1:44:51.360 and let's see this is from I think it was 1:44:51.479 --> 1:44:54.639 Nil's rich. I agree with you if that was this 1:44:54.680 --> 1:44:56.879 is about the Amazon when I went off about Amazon 1:44:56.920 --> 1:45:01.040 and the employees in India. I agree with you if 1:45:01.040 --> 1:45:04.160 that was the actual context of the comment, i e. 1:45:04.280 --> 1:45:06.800 Amazon was watching in real time what you buy as 1:45:06.800 --> 1:45:09.880 you bought it. The comment was completely ridiculous and your 1:45:09.920 --> 1:45:11.799 peers in the media should have put it in proper 1:45:11.840 --> 1:45:15.000 context and not turn that headline into clickbait. You should 1:45:15.000 --> 1:45:18.040 have handled your response better, too. Emotional responses do not 1:45:18.160 --> 1:45:21.759 help clarify the issue either. Wait, what are you talking about? Nils, 1:45:22.200 --> 1:45:27.120 I can't get emotional on this show, Okay, fine, objectivity wise, 1:45:27.160 --> 1:45:31.440 while Amazon, Facebook and among others cannot. It's inhumanly impossible 1:45:31.479 --> 1:45:34.080 to watch all that video in real time and react. Yes, 1:45:34.120 --> 1:45:37.280 that was my point to provide proper context as all 1:45:37.280 --> 1:45:39.439 of you should do. What you should have stated is 1:45:39.439 --> 1:45:42.519 that Amazon, Facebook Open AI can at a later point 1:45:42.640 --> 1:45:46.840 review recorded material and provide feedback to their llm's large 1:45:46.920 --> 1:45:49.599 language models as to whether or not it was right 1:45:49.720 --> 1:45:52.080 or not right. Open AI did that. Facebook does that, 1:45:52.120 --> 1:45:56.599 Amazon does it, Neils, you put this one properly. That's 1:45:56.640 --> 1:46:00.679 exactly That's exactly what I was trying to say that, Yes, 1:46:00.720 --> 1:46:03.040 they don't have a thousand people in an office watching 1:46:03.080 --> 1:46:05.920 every single camera from every single Amazon store in real time, 1:46:06.320 --> 1:46:09.639 but they go back in the review what decision that 1:46:09.680 --> 1:46:12.599 their AI systems made, and then they help guide that 1:46:13.360 --> 1:46:16.000 later on, and that is the training process. So yes, 1:46:16.040 --> 1:46:18.839 one hundred percent, thank you for clarifying that. On my behalf, 1:46:20.120 --> 1:46:22.720 Sean says, I just came across your video about the 1:46:22.760 --> 1:46:26.320 starlink on flights to Hawaii. Seems like a monumental improvement, 1:46:26.360 --> 1:46:29.280 which is great to see. Thanks for that video. On 1:46:29.360 --> 1:46:31.360 a separate tangent. I travel a lot, and I noticed 1:46:31.400 --> 1:46:33.920 your laptop seems to be a perfect size for taking 1:46:33.960 --> 1:46:36.840 on a plane. What size kind is it? I might 1:46:36.920 --> 1:46:39.880 end up getting one. Best wishes, Sean, Sean, It's funny 1:46:39.880 --> 1:46:43.000 you should ask this question because it actually wasn't a laptop. 1:46:43.040 --> 1:46:46.000 It was an iPad with the case on it. It 1:46:46.120 --> 1:46:51.120 was the iPad Pro with the smart keyboard Apple smart keyboard. 1:46:51.200 --> 1:46:53.920 The problem was my laptop. I made some major change 1:46:53.920 --> 1:46:56.000 to it, so I actually couldn't bring it to Hawaii. 1:46:56.640 --> 1:46:59.719 I tried to download my entire iCloud or delete everything 1:46:59.720 --> 1:47:01.840 in ie Cloud on my hi Cloud drive, and it 1:47:02.520 --> 1:47:05.880 literally stopped my computer from working for a week. So 1:47:05.960 --> 1:47:08.800 my computer I never felt so naked in my entire life. 1:47:08.840 --> 1:47:11.000 I could not bring my laptop to Hawaii. I was 1:47:11.600 --> 1:47:14.200 beside myself, so I had to bring an iPad. I 1:47:14.200 --> 1:47:16.280 don't recommend that if you actually have to get work done, 1:47:16.400 --> 1:47:19.240 because I think and a laptop is still the way 1:47:19.280 --> 1:47:21.439 to go. Thanks so much for listening. There are so 1:47:21.439 --> 1:47:23.759 many ways you can spend your time. I do appreciate 1:47:23.840 --> 1:47:26.479 you spending it right here with me the website rich 1:47:26.520 --> 1:47:28.880 on tech dot tv. My name is rich Demiro. I 1:47:28.960 --> 1:47:30.439 will talk to you real soon.