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Speaker 1: What's going on rich dmiro And this is Rich on Tech.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: that tech should be interesting, useful, and fun. Let's open

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Speaker 1: up those phone lines at triple eight Rich one oh one.

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Speaker 1: That's eight eight eight seven four to two four one

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Speaker 1: zero one. Give me a call if you have a

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Speaker 1: question about technology. Email is also an option. Just go

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Speaker 1: to rich on tech dot TV hit contact. While you're there,

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Speaker 1: you might see a light bulb on the website. That

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Speaker 1: is where you can find the show notes for today's

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Speaker 1: show in real time. So if I mentioned something you

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Speaker 1: want to link to it, just go to rich on

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Speaker 1: tech dot TV, hit that light bulb and you'll see

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Speaker 1: the show number and all the show notes. All right.

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Speaker 1: Coming up guests this week, I'll talk to the founder

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Speaker 1: of Airbnb plus. They're head of public policy. They're going

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Speaker 1: to talk about their new icons off. This is where

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Speaker 1: Airbnb is kind of putting out these whimsical places you

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Speaker 1: can stay at and it's a new thing that they're

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Speaker 1: doing and many of them are free. I will explain

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Speaker 1: that we've got Jack Winston joining us. He is founder

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Speaker 1: of the app called Be Present, and he will talk

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Speaker 1: about how the app can help you use your smartphone less.

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Speaker 1: And friend of the show, John Faulkner of Clean Fleet

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Speaker 1: Report will join us to give a review of Accura's

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Speaker 1: first I think it's their first all electric car, the

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Speaker 1: zd X. Well this week, I figured i'd start the

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Speaker 1: show a little bit differently. I get a ton of

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Speaker 1: emails from you each and every week, and I don't

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Speaker 1: get to all of them on the show each week.

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Speaker 1: So I figured i'd start the show by going through

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Speaker 1: some of your emails and answering the questions that you

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Speaker 1: have sent me in the past week or so. So,

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Speaker 1: without further ado, let's start with Victor. Victor says, I'm

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Speaker 1: wondering if you know if Apple is going to introduce

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Speaker 1: a new iPad this year, iPad pro. As always, thanks

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Speaker 1: for your time, you are always a great help. Best regards, Victor. Victor,

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Speaker 1: you are just in time, because yes, Apple is expected

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Speaker 1: to launch new iPads this week. In fact, May seventh

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Speaker 1: is the date of the event. They're calling it Let Loose,

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Speaker 1: and this is a virtual event. It's gonna be taped.

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Speaker 1: I don't believe there's any sort of live audience or

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Speaker 1: anyone going up to Coopertino. It's just one of these

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Speaker 1: things where they will broadcast the event online and they

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Speaker 1: will launch the new products. What are we expecting, Well,

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Speaker 1: new iPad pro models. Like you said, they will have

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Speaker 1: better displays, of course, faster chips. The rumor is that

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Speaker 1: they're going to skip that M three chip and go

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Speaker 1: straight to the M four, which may give them some

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Speaker 1: AI potential. There may be price increases because these are

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Speaker 1: going to be better displays. But yes, the iPad Pro

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Speaker 1: is sort of the main thing here. It's due for

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Speaker 1: an update, so if you're looking for a new iPad Pro,

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Speaker 1: it will be the time to get it. But I

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Speaker 1: would wait right now. You've got a couple of days

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Speaker 1: before these new models come out. If you're in the

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Speaker 1: market for an iPad, it's best to wait. No matter what.

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Speaker 1: If you're looking for an old iPad, those prices typically

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Speaker 1: go down when the new ones are launched. If you're

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Speaker 1: looking for a new one, you'll get brand new specs.

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Speaker 1: They're also looking at maybe a new generation of the

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Speaker 1: Apple pencil and that M four chip. That M four

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Speaker 1: chip is a big deal. Because it's the next generation

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Speaker 1: of chip from Apple, and it's supposed to have some

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Speaker 1: AI smarts built in. That is the big thing with

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Speaker 1: Apple right now. If you looked at their earnings report,

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Speaker 1: you noticed and I don't think you did, but I did.

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Speaker 1: You notice that the iPhone for the first time, if

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Speaker 1: you can believe it, sales, I guess our revenue was

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Speaker 1: down ten percent. That is huge for Apple because it

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Speaker 1: marks a shift, or a potential shift for this company

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Speaker 1: where they have been very iPhone driven for many years.

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Speaker 1: But the thing that was up was the software and services.

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Speaker 1: What is that that's basically iCloud. So that was up

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Speaker 1: fourteen percent. And what does that tell me? I talked

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Speaker 1: about this in my newsletter. It tells me that you've

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Speaker 1: got a lot of people using iPhones out there, like

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Speaker 1: over a billion people, and they're storing all of their

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Speaker 1: stuff in the cloud. And the more you store in

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Speaker 1: the cloud, the more money Apple makes. So they're not

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Speaker 1: making as much on the iPhones anymore, but they're starting

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Speaker 1: to make more and more every quarter on that cloud

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Speaker 1: storage and Apple TV Plus and all these other little

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Speaker 1: things that are much more service based. So it's a

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Speaker 1: smart move by Apple because they know the iPhone is

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Speaker 1: not going to be the Golden Goose forever. Let's see

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Speaker 1: Tish in Georgetown, Kentucky says, I currently have AT and

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Speaker 1: T DSL. I've been informed that AT and T is

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Speaker 1: switching over to Internet air. My concern, based on their

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Speaker 1: mailing is that they limit you to twenty devices. My

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Speaker 1: household has around twenty five. Spectrum Fiber has come into

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Speaker 1: my area. They're offering one terabyte speeds. I believe that's

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Speaker 1: one megaba. Yeah, this is a very fast fiber speed

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Speaker 1: for fifty five dollars for two years, unlimited devices, no contract,

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Speaker 1: no caps. I currently pay sixty four dollars a month,

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Speaker 1: seventy four or five over just interesting. What are your

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Speaker 1: thoughts about the two I only need internet services, no TV,

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Speaker 1: mobile or anything else. Thanks. Personally, I would go with

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Speaker 1: the Spectrum Fiber. You're gonna get much much faster speeds

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Speaker 1: up and down. Also, the price fifty five dollars for

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Speaker 1: two years is an incredible price for that I'm paying

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Speaker 1: more like ninety dollars a month, so I think fifty

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Speaker 1: five is an incredible price. Ride it out for the

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Speaker 1: two years, and then you can decide if you want

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Speaker 1: to switch. Over to the AT and T Internet air

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Speaker 1: that is Internet that is delivered over their five G network,

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Speaker 1: so it's not available. It's only available in places where

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Speaker 1: they don't have fiber, so that's why they're offering that

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Speaker 1: to you. And the limit for twenty devices that is

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Speaker 1: probably twenty devices simultaneously, so I don't think you'd have

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Speaker 1: all twenty five devices in your household on the Internet

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Speaker 1: at the same time. But in general, if you can

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Speaker 1: go with fiber versus you know, cellular, I'd go fiber

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Speaker 1: every day. Great question there, Michael. Is this another person

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Speaker 1: in Kentucky? Wow, Glasgow, Kentucky. Michael says, I enter some

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Speaker 1: online newsletters and contests, but I don't really want to

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Speaker 1: give my phone number to someone because I'm sure they're

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Speaker 1: going to sell it to third parties and then that

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Speaker 1: of course results in junk mail and scam calls. Is

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Speaker 1: there a free service where I can get a disposable

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Speaker 1: phone number to use and change anytime I want. I

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Speaker 1: have an iPad iPhone Pro fifteen. Thanks. I listened to

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Speaker 1: the podcast of the radio show every week before I

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Speaker 1: go to sleep. All right, well, thank you. A couple

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Speaker 1: of ways you can do this. Number one, there are

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Speaker 1: full scale services. There's a service called Cloaked, and I

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Speaker 1: think we're going to see more of these types of services.

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Speaker 1: This is like an all in one service that lets

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Speaker 1: you generate one time email addresses, one time phone numbers,

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Speaker 1: as many as you need. That's going to run you

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Speaker 1: anywhere from ten dollars a month to maybe one hundred

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Speaker 1: bucks for the year. That is like a real strong

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Speaker 1: solution to this. But you said you wanted something for free,

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Speaker 1: so that is probably not going to fit the bill.

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Speaker 1: But that's really if you started from scratch. It's almost

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Speaker 1: like a password manager, but for your identity. Again, that's

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Speaker 1: called Cloaked. Cloak Ed. You can also do if you

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Speaker 1: have T Mobile, they have an add on called digits

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Speaker 1: and I believe that's a free add on. It's like

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Speaker 1: a free virtual phone number. And their pitch when they

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Speaker 1: came out with this a couple of years ago was

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Speaker 1: give this to all the different companies that you do

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Speaker 1: business with, you know, the grocery store, the you know,

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Speaker 1: I was gonna say video rental store, but we don't

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Speaker 1: do that anymore. But you know what I mean, Like,

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Speaker 1: anytime you have to sign up with a phone number,

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Speaker 1: just give them that number, and that's T Mobile digits.

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Speaker 1: You can just add a line there. Verizon also has

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Speaker 1: a feature what do they call it. They call it

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Speaker 1: second Number. It's very very similar to a virtual phone number,

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Speaker 1: and that will also ring your phone. But that's ten

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Speaker 1: dollars a month. So again, these are options that I'm

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Speaker 1: giving you, but they all cost money. And there is

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Speaker 1: another option called Burner. This is an app that's independent

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Speaker 1: and it lets you generate phone numbers on demand. So

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Speaker 1: if you were selling something on Craigslist, for instance, and

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Speaker 1: you didn't want to give out your real phone number,

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Speaker 1: you only wanted a phone number that you can text

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Speaker 1: or maybe have a couple of voice calls for for

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Speaker 1: a month, you would set up a phone number a

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Speaker 1: couple bucks and then it would expire at the end

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Speaker 1: of that time, or you can choose to extend it.

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Speaker 1: You can have a Burner number that lasts indefinitely, or

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Speaker 1: you can have them expire, you know, after thirty sec

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Speaker 1: thirty days or something like that. But the freeway to

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Speaker 1: do this is definitely Google Voice looks like you can

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Speaker 1: still sign up for a free Google Voice phone number.

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Speaker 1: So that is personally what I would do, and that

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Speaker 1: is what I do I've got a Google Voice number.

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Speaker 1: I've had them since day one. When they first launched,

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Speaker 1: they were called I think it was called Grand Central,

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Speaker 1: and it was such a cool concept because back in

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Speaker 1: the day, you had a landline, you had your work number,

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Speaker 1: you also had your cell phone number, and you didn't

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Speaker 1: want to give out your cell phone number to everyone

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Speaker 1: because it was more like a guarded phone number. Nowadays,

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Speaker 1: of course that's the standard, but I think people are

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Speaker 1: realizing we need to protect these more. So with all

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Speaker 1: that said, you can look into those options, Michael and

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Speaker 1: see which one fits you best. But you wanted something

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Speaker 1: for free, so I think that maybe you just go

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Speaker 1: for the free Google Voice. And Sue from Missoula, Montana, says, Hey, Rich,

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Speaker 1: I've watched you from the beginning. My so and my

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Speaker 1: so so. What's that my anyway, we have old phones

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Speaker 1: iPhone success. We're looking to get new phones. We have Verizon.

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Speaker 1: My question is I accidentally synced our phones together. Is

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Speaker 1: there a way I can unsync them before we buy

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Speaker 1: our new phones? Yes, Sue, I get this question all

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Speaker 1: the time, and the main thing you need to do

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Speaker 1: is set up a different Apple I id oh, Kim

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Speaker 1: says so means significant other. There we go. See you

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Speaker 1: learn something new every day. Bobo and I were looking

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Speaker 1: at each other like we don't know what that means.

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Speaker 1: But yeah, So you need to set up a second

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Speaker 1: Apple ID so you can each have your own Apple IDs.

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Speaker 1: That will unlink these accounts, so you can have your

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Speaker 1: own text messages, your own payment methods, your own phone.

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Speaker 1: It's not all inter SYNCD and you know, synced up

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Speaker 1: like that. But what you want to do is after that,

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Speaker 1: you want to set up Apple Family Sharing and that

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Speaker 1: will link up the two accounts. So let's say you

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Speaker 1: buy an app on your account, you're still able to

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Speaker 1: have your family download that same app on the other account.

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Speaker 1: So set up the secondary Apple ID, link it up

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Speaker 1: with the family Sharing, and that will make everything work

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Speaker 1: out perfectly and things will not be all intertwined. A

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Speaker 1: lot of parents have that issue with their kids. When

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Speaker 1: they get give them their phone, they have like you know,

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Speaker 1: or an iPad, They log in with their ID and

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Speaker 1: all their text messages are going to the kid's iPad.

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Speaker 1: Eight to eight rich one eight eight eight seven four

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Speaker 1: to two four one zero one Coming up. I'll tell

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Speaker 1: you about Peacock's price increase and how Roku is adding

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Speaker 1: ads to the home screen. This is rich on Tech.

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Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology at triple eight Rich one

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Speaker 1: oh one eight eight eight seven four to two four

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Speaker 1: one zero one. Operators are standing by ready to take

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Speaker 1: your call. Let's go to Bonnie in Santa Barbara. Bonnie,

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Speaker 1: you're on with Rich.

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Speaker 2: Hi.

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Speaker 3: Rich.

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Speaker 4: I have a question about download and upload speeds. Sure

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Speaker 4: right now, I'm paying for probably the premium of five hundred,

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Speaker 4: you know, up to five hundred download and I think

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Speaker 4: it's ten upload, and they keep raising our rates, and

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Speaker 4: so they've given us an alternative that's download of up

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Speaker 4: to one hundred upload up to five. And I'm just

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Speaker 4: trying to figure out if that'll work. I have two televisions,

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Speaker 4: two computers. We watch a lot of we stream sometimes,

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Speaker 4: we watch a lot of YouTube videos. We're on both

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Speaker 4: televisions and computers all at the same time.

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Speaker 1: Are you are you uploading stuff ever?

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Speaker 5: Like?

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Speaker 1: Are you uploading large files? Are you uploading videos?

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Speaker 4: Very rarely?

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Speaker 1: Okay, Well, in that case, the one hundred down and

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Speaker 1: the five up would work, But that is that's pretty paltry.

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Speaker 1: What what type of service. Is it is from a

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Speaker 1: cable company? Is it from Okay, so this is interesting.

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Speaker 1: So the cable companies typically have a fast download speed

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Speaker 1: and a very slow upload speed, and then if you've

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Speaker 1: got fiber, it's typically the upload and download are the same.

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Speaker 1: So if you have five hundred on fiber down, it's

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Speaker 1: typically five hundred up. Now for someone like myself who's

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Speaker 1: uploading large video files and this weekend, I'm not kidding,

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Speaker 1: I downloaded. I downloaded my entire Google Drive to a

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Speaker 1: computer and it took maybe two hours. I mean we're

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Speaker 1: talking a terabyte of data. It was. It was really incredible.

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Speaker 1: But then I'm uploading large files too. So if you

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Speaker 1: want that ability, you want the fast upload. But for

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Speaker 1: what you're talking about, for just downloading our streaming, one

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Speaker 1: hundred is going to be just fine. Even if you

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Speaker 1: were even if you were streaming on two TVs at once,

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Speaker 1: you'd still be just fine. Netflix posts a there's a

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Speaker 1: page where they post what they're streaming kind of suggested

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Speaker 1: speeds are, and they their speeds are really really slow.

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Speaker 1: I mean it's it's like you don't even here. I'll

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Speaker 1: go through them real quick. I'm trying to bring up

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Speaker 1: the website, so they're right. So you know, these streaming companies,

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Speaker 1: part of what their their magic sauces. They figured out

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Speaker 1: a way to stream stuff really fast, like over a

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Speaker 1: slow connection. So for high definition, their recommendation is three

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Speaker 1: megabits or higher. Okay, you're at one hundred. You're talking.

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Speaker 1: Full HD is five megabits of speed, and then ultra

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Speaker 1: HD is fifteen megabits or higher. So you're at one hundred.

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Speaker 1: So you're you're doing okay, and you're going to be fine.

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Speaker 1: Do you know about the websites that help you test

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Speaker 1: your speed? Have you tried that on your computer?

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Speaker 4: I have? Yeah?

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Speaker 1: And what are you getting on that when you do that?

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Speaker 4: Pretty close to five hundred maybe like four fifty or

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Speaker 4: something like that.

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Speaker 1: Okay, and what's the price differential here?

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Speaker 4: It is about thirty five dollars different.

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Speaker 1: Oh wow, thirty five a month? Yeah? Would I would

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Speaker 1: try it? And you can always go back, right, So

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Speaker 1: now you have to.

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Speaker 4: Lock in for twenty four months. So my concerned, Oh,

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Speaker 4: I don't you know, I don't want to get it

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Speaker 4: and then find out that the YouTube videos are buffering,

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Speaker 4: you know.

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Speaker 1: I really don't don't think they're going to be But

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Speaker 1: is there any sort of like thirty day window where

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Speaker 1: you can I'm sure there's a thirty day window where

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Speaker 1: you don't have to where you can exchange it back.

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Speaker 4: I would ask them that I could find out about Yeah.

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Speaker 1: I would ask them that also, Yeah, I would. I

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Speaker 1: would ask about that. Do you have any other providers

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Speaker 1: in your area?

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Speaker 4: I don't. I don't really, I don't want to shop around. Yes,

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Speaker 4: I do?

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Speaker 1: You do? Okay, Well, you might get a better price

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Speaker 1: and a better speed. You know, it's a little annoying

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Speaker 1: to shop around to take that time. I totally understand that,

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Speaker 1: but you know you could get a significantly better speed

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Speaker 1: by by shopping around, so you might. You might check that.

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Speaker 1: And speed test has a good isp kind of you know,

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Speaker 1: where you can check to see in high speed Internet

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Speaker 1: dot com you can check to see what's in your area.

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Speaker 1: So there's a couple of different ways to that. But

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Speaker 1: I would I think you're gonna be fine. I would

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Speaker 1: ask them about the the thirty days if you can

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Speaker 1: switch to say, look, if this doesn't work for me,

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Speaker 1: you know, can I go back? But I don't like

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Speaker 1: the idea of locking in for two years. I hate

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Speaker 1: tracks and I just it's you know, we're we're in

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Speaker 1: a tech focused world where things are getting better every day.

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Speaker 1: Like what if a new provider came to your neighborhood

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Speaker 1: and said, hey, we're gonna give you a thousand down,

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Speaker 1: one thousand up for ten bucks a month and you're

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Speaker 1: stuck in this contract for two years. I don't like that,

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Speaker 1: but but Bonnie, thanks for the question. Appreciate it. Eighty

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Speaker 1: eight rich one oh one eight eight eight seven four

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Speaker 1: to two four one zero one. Peacock is getting more expensive.

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Speaker 1: They are raising prices by two dollars on both the premium,

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Speaker 1: which is their ad supported plan, and their ad free plan.

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Speaker 1: They're both going up by two dollars a month. This

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Speaker 1: is the second time Peacock has raised prices in two years.

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Speaker 1: The free AD supported plan, which they launched with is

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Speaker 1: no longer available to new subscribers, So if you have that,

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Speaker 1: do not cancel it like I did, very very stupid

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Speaker 1: of me, because I can never get it back. I

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Speaker 1: am paying for Peacock and I got it on Black

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Speaker 1: Friday last year for twenty bucks for the whole year,

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Speaker 1: and now it's up to sixty For my renewal, new

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Speaker 1: customer will pay more starting July eighteenth, just in time

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Speaker 1: for the Olympics. Existing subscribers August seventeenth, they give you

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Speaker 1: the Olympics, they save you two bucks there. Coming up,

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Speaker 1: we're going to talk about Airbnb. They have a new

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Speaker 1: offering called Icons. I'll explain. You're listening to rich on Tech.

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Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology at triple eight Rich one

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Speaker 1: oh one. That's eight eight eight seven four to two

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Speaker 1: four one zero one. Get those calls in. I'll get

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Speaker 1: to the lines in just a moment, but first, let's

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Speaker 1: talk Airbnb now. This week, Airbnb had an event called

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Speaker 1: twenty twenty four Summer Release. This is sort of where

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Speaker 1: they give an update about the platform and introduce new features,

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Speaker 1: and this year they had a whole bunch of new

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Speaker 1: features aimed at making group stays easier. They said that

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Speaker 1: eighty percent of stays are booked by groups, which is

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Speaker 1: news to me. But the second thing they introduced in

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Speaker 1: this this is really interesting, is called icons. This is

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Speaker 1: a new category of sort of whimsical places inspired by

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Speaker 1: famous people, places and things. So for example, they recreated

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Speaker 1: the uphouse from the Disney movie. They actually had it

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Speaker 1: on display, we could walk through it. That's going to

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Speaker 1: be located in New Mexico. People will be able to

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Speaker 1: stay the night in that house. They've got another experience

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Speaker 1: where you can stay in the Ferrari Museum in Italy.

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Speaker 1: They painted an entire house to look like a cartoon

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Speaker 1: from X Men. You can stay there in Westchester, and

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Speaker 1: the list goes on and on. There are eleven icons

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Speaker 1: in all this is just the beginning. First up, I

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Speaker 1: spoke with Airbnb co founder Brian Chesky about the new experiences.

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Speaker 6: I think it was better than I imagined. Yeah, I'm

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Speaker 6: just really surprised. If you can dream it, you can

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Speaker 6: do it. While Disney said, and I think we did it, so.

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Speaker 1: And what do you hope to impart on the people

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Speaker 1: that stay at places like this, these iconic places.

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Speaker 6: I think it's just like that you can these worlds

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Speaker 6: that exist in your imagination, they're now real and the world,

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Speaker 6: the real world is magical. I know we spend a

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Speaker 6: lot of time on devices and AI is ushering in

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Speaker 6: all these like magical digital worlds, but there's still a

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Speaker 6: lot of magic left in the real world, and I

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Speaker 6: hope more people spend more time in it. And really

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Speaker 6: enjoy it, and we just want to. I think that's

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Speaker 6: what we're trying to do, is just bring magic into

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Speaker 6: the real world.

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Speaker 1: Do you ever think you would come this far with

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Speaker 1: Airbnb when you started it.

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Speaker 6: When I inflated three air mattresses my roommate.

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Speaker 1: Absolutely not.

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Speaker 6: I mean, we just started as a cheap, affordable alternative

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Speaker 6: to hotel and to be able to come here. But

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Speaker 6: I mean this is kind of you want to go

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Speaker 6: where your imagination takes you, you know, and this is

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Speaker 6: the beginning. I think this is the beginning of the

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Speaker 6: next chapter of the company.

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Speaker 1: Next up. I spoke with Jay Carney at length about

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Speaker 1: the new features on Airbnb. He's their global head of

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Speaker 1: policy and Communications.

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Speaker 5: It started as an idea of our two co founders

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Speaker 5: when they needed a little extra money. They had a

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Speaker 5: department in San Francisco and a spare room and they

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Speaker 5: rented it out and that was Airbedandbreakfast dot com, which

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Speaker 5: became Airbnb dot com.

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Speaker 1: And today you've got places everywhere.

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Speaker 5: Right, You've got places in more than two hundred countries

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Speaker 5: around the world, tens of thousands of cities, and all

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Speaker 5: of every state in the nation. And it's an extraordinary thing,

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Speaker 5: the growth of the company, the success, the fact that

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Speaker 5: Airbnb is you know, sort of become a noun and

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Speaker 5: a verb, right, I mean, they get an Airbnb. I'm

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Speaker 5: going to Airbnb and this city or that city. So

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Speaker 5: it's amazing. What's happened.

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Speaker 1: What do you think the advantages of an Airbnb versus

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Speaker 1: standard hotel?

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Speaker 5: Sure, I mean, there are lots of accommodation options. One

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Speaker 5: thing we know for sure is that Airbnb is better

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Speaker 5: for group stays. It turns out more than eighty percent

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Speaker 5: of Airbnb bookings are for group stays. I think that's

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Speaker 5: because you get more space. Generally, you can get a

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Speaker 5: whole home if you have kids, if you're traveling with

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Speaker 5: your family, you know, the kids get a bedroom, you

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Speaker 5: get your own bedroom, you get living space.

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Speaker 1: What is the most notable aspect of the group planning?

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Speaker 5: At this point, group trips have become sort of the

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Speaker 5: you know, the foundation of Airbnb, and people love to

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Speaker 5: use Airbnb for group trips, but our app wasn't designed

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Speaker 5: for that. So the improvements are really designed to make

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Speaker 5: it more delightful and easier for folks who are planning

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Speaker 5: group trips, so that the key factors are shared whistless.

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Speaker 5: We've always had wishless, or not always, but we had

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Speaker 5: had them for a long time, but they were really

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Speaker 5: hard to share and so people would make you know,

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Speaker 5: you know, spreadsheets and send them around to their fellow travelers.

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Speaker 5: Now you can easily within the app build a wishless,

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Speaker 5: share it with your co travelers. They can give a

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Speaker 5: thumbs up or a thumbs down or you know, other feedback,

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Speaker 5: so you can decide whish home you want a book.

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Speaker 5: And the other key feature is co travelers get to

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Speaker 5: sort of join the reservation and interact with the hosts.

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Speaker 5: So if you're coming from different places your group, you know,

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Speaker 5: that way, you know, your co traveler sees the same

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Speaker 5: information from the hosts about the address, how to check in,

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Speaker 5: how to open the door, that kind of thing. So

432
00:21:54,440 --> 00:21:56,399
Speaker 5: we find those features are going to make it a

433
00:21:56,400 --> 00:21:58,720
Speaker 5: lot easier, a lot more fun for group travelers. Why

434
00:21:58,800 --> 00:22:03,240
Speaker 5: the icons, we've discovered over the years that these things

435
00:22:03,240 --> 00:22:06,000
Speaker 5: we've been doing in sort of more you know, one

436
00:22:06,040 --> 00:22:09,040
Speaker 5: off fashion we call them, most recently only on Airbnb,

437
00:22:10,080 --> 00:22:13,560
Speaker 5: have been you know, tremendously successful in terms of the

438
00:22:13,560 --> 00:22:17,560
Speaker 5: attention they've gotten and the excitement they've created. So we

439
00:22:17,600 --> 00:22:21,040
Speaker 5: decided like why not, why not scale this, let's turn

440
00:22:21,080 --> 00:22:23,280
Speaker 5: it into a category on the app, so it's easy

441
00:22:23,320 --> 00:22:26,680
Speaker 5: to find, uh and and you know, and make them

442
00:22:26,680 --> 00:22:29,679
Speaker 5: even bigger and more exciting and driven by this sort

443
00:22:29,720 --> 00:22:33,520
Speaker 5: of principle that they should be experiences that are unlike

444
00:22:33,520 --> 00:22:36,679
Speaker 5: any other and in many ways are often only existed

445
00:22:36,680 --> 00:22:39,000
Speaker 5: in your imagination, but we were able to make them real.

446
00:22:39,119 --> 00:22:42,439
Speaker 1: So okay, this all sounds incredible, but how do you

447
00:22:42,480 --> 00:22:44,760
Speaker 1: actually book it? Like who's going to get to do

448
00:22:44,840 --> 00:22:47,280
Speaker 1: these things? And how are you offering it for zero dollars?

449
00:22:47,280 --> 00:22:47,639
Speaker 2: Sure?

450
00:22:47,680 --> 00:22:49,760
Speaker 5: Well, I mean we're offering it for zero dollars in

451
00:22:49,800 --> 00:22:52,000
Speaker 5: most cases and under one hundred dollars in every case,

452
00:22:52,040 --> 00:22:56,600
Speaker 5: because we want these you know, otherworldly, beyond your imagination

453
00:22:56,720 --> 00:22:59,399
Speaker 5: experiences to be affordable and not not just for people

454
00:22:59,400 --> 00:23:01,919
Speaker 5: who have a lot of means. When it drops, and

455
00:23:01,960 --> 00:23:05,240
Speaker 5: there'll be a countdown clock for each of the eleven icons.

456
00:23:05,440 --> 00:23:07,760
Speaker 5: Some of them have dropped today, others will drop later

457
00:23:07,760 --> 00:23:09,760
Speaker 5: this week or early next week, and all will drop

458
00:23:09,800 --> 00:23:12,840
Speaker 5: between now and October. Yeah, there's a period where you

459
00:23:12,840 --> 00:23:15,280
Speaker 5: can request a book. You push that button, you fill

460
00:23:15,280 --> 00:23:18,320
Speaker 5: in your information, you write a little statement about why

461
00:23:18,320 --> 00:23:21,320
Speaker 5: you're excited why you want this to particular icon and

462
00:23:21,359 --> 00:23:24,879
Speaker 5: then all of those applications, all those requests will go

463
00:23:25,000 --> 00:23:27,960
Speaker 5: into a system where basically a chunk will be pulled

464
00:23:27,960 --> 00:23:31,280
Speaker 5: out randomly and then they will be examined by a

465
00:23:31,320 --> 00:23:34,040
Speaker 5: third party that we'll look at and I think from there,

466
00:23:34,160 --> 00:23:37,520
Speaker 5: you know, we'll make a selection if you if you

467
00:23:37,600 --> 00:23:41,119
Speaker 5: get it, you'll get a golden ticket electronic ticket, and

468
00:23:41,200 --> 00:23:43,080
Speaker 5: hopefully have the experience of a lifetime.

469
00:23:43,240 --> 00:23:45,520
Speaker 1: You know, Airbnb has had, you know, some stumbles and

470
00:23:45,560 --> 00:23:48,320
Speaker 1: things throughout the years. Tell me about how it has

471
00:23:48,359 --> 00:23:51,920
Speaker 1: approached things like cleaning fees and you know, unreasonable demands,

472
00:23:51,920 --> 00:23:55,159
Speaker 1: stuff like that, even cities cracking down on you know

473
00:23:55,480 --> 00:23:57,440
Speaker 1: someplace you just can't even get an Airbnb.

474
00:23:57,400 --> 00:24:00,960
Speaker 5: Well some I mean, the general approach is to accept

475
00:24:01,040 --> 00:24:05,359
Speaker 5: feedback and criticism as something that's important and valuable to

476
00:24:05,400 --> 00:24:06,719
Speaker 5: help us improve the service.

477
00:24:06,800 --> 00:24:06,960
Speaker 3: Right.

478
00:24:07,040 --> 00:24:09,959
Speaker 5: So, you know, especially in the wake of the pandemic

479
00:24:10,080 --> 00:24:13,239
Speaker 5: or during the pandemic, cleaning, you know, clean cleanliness, you know,

480
00:24:13,280 --> 00:24:16,199
Speaker 5: and making sure the listings were safe and clean was

481
00:24:16,240 --> 00:24:19,280
Speaker 5: a high priority. That drove a lot of cleaning fees,

482
00:24:19,320 --> 00:24:21,560
Speaker 5: and we got that feedback and as you know, in

483
00:24:21,640 --> 00:24:24,520
Speaker 5: the previous launches. We've taken steps to address that and

484
00:24:24,560 --> 00:24:28,000
Speaker 5: try to, you know, make create more clarity abound around

485
00:24:28,000 --> 00:24:31,280
Speaker 5: what the actual the full cost is for a booking.

486
00:24:31,760 --> 00:24:33,520
Speaker 5: We work with you know, I run policy as well

487
00:24:33,520 --> 00:24:38,000
Speaker 5: as communications. We work with cities around the world towards

488
00:24:38,280 --> 00:24:42,320
Speaker 5: the sensible regulation that helps address any concerns they might

489
00:24:42,359 --> 00:24:45,400
Speaker 5: have about short term rentals and the growth of short

490
00:24:45,440 --> 00:24:47,639
Speaker 5: term rentals in their city, as well as you know,

491
00:24:48,000 --> 00:24:51,520
Speaker 5: balance that with you know, the hope and the expectation

492
00:24:51,640 --> 00:24:54,960
Speaker 5: that hosts their constituents will be able to be host

493
00:24:55,040 --> 00:24:57,560
Speaker 5: and do so successfully. We think, you know, hosting can

494
00:24:57,600 --> 00:25:01,000
Speaker 5: bring a lot to a community economic impact for sure,

495
00:25:01,520 --> 00:25:05,240
Speaker 5: but also introduce people from outside of town to.

496
00:25:05,280 --> 00:25:07,159
Speaker 1: Parts of a city, or parts of a state or

497
00:25:07,200 --> 00:25:07,520
Speaker 1: parts of.

498
00:25:07,520 --> 00:25:10,640
Speaker 5: A country that don't always get or ever get tourists.

499
00:25:10,680 --> 00:25:12,720
Speaker 1: If you're booking in Airbnb, it can be overwhelming. So

500
00:25:12,800 --> 00:25:16,080
Speaker 1: there's so many choices. Give me the secret tip on

501
00:25:16,119 --> 00:25:18,600
Speaker 1: how to narrow down the right Airbnb for you.

502
00:25:18,800 --> 00:25:20,840
Speaker 5: I love the new future. We announced not that long

503
00:25:20,840 --> 00:25:24,719
Speaker 5: ago guest Favorites. So this is a new system that

504
00:25:25,359 --> 00:25:29,399
Speaker 5: basically feature highlights you know, through information and data that

505
00:25:29,440 --> 00:25:34,040
Speaker 5: we collect around ratings and you know, incident rates, and

506
00:25:35,280 --> 00:25:39,040
Speaker 5: you know, time hosting where we we we elevate to

507
00:25:39,080 --> 00:25:42,800
Speaker 5: the level of guest favorites the very best listings on Airbnb.

508
00:25:42,880 --> 00:25:45,200
Speaker 5: So if you're new to Airbnb and you want to

509
00:25:45,240 --> 00:25:49,119
Speaker 5: be sure you're getting like a highly reliable, great experience

510
00:25:49,440 --> 00:25:51,159
Speaker 5: filter for guest favorites, that's what I do.

511
00:25:51,520 --> 00:25:54,280
Speaker 1: Will there ever be a rewards program to compete with

512
00:25:54,320 --> 00:25:56,160
Speaker 1: the likes of Mariott and Hilton.

513
00:25:56,000 --> 00:25:58,240
Speaker 5: You know there, we don't have one, Like we're you know,

514
00:25:58,280 --> 00:26:01,200
Speaker 5: we're still a new business and anyways, it feels that way,

515
00:26:01,520 --> 00:26:03,880
Speaker 5: kind of like a startup, even though the company's public now,

516
00:26:04,520 --> 00:26:07,080
Speaker 5: so we're you know, we're open to a lot of ideas,

517
00:26:07,080 --> 00:26:09,479
Speaker 5: but certainly nothing to announce along those lines today.

518
00:26:09,760 --> 00:26:09,960
Speaker 2: Now.

519
00:26:09,960 --> 00:26:13,400
Speaker 1: I think it's incredible what Airbnb has done with their platform,

520
00:26:13,640 --> 00:26:17,040
Speaker 1: especially when you hear about their humble beginnings. Personally, I

521
00:26:17,160 --> 00:26:19,920
Speaker 1: fancy myself a hotel guy. I kind of like the

522
00:26:20,040 --> 00:26:23,320
Speaker 1: routine and the standardness of a hotel room. But I

523
00:26:23,400 --> 00:26:26,600
Speaker 1: get why Airbnb is so incredible. It's for those times

524
00:26:26,600 --> 00:26:29,720
Speaker 1: when you want something much more unique and in my experience,

525
00:26:29,760 --> 00:26:32,480
Speaker 1: and yes, I've used the platform several times, it is

526
00:26:32,600 --> 00:26:35,680
Speaker 1: excellent for group travel and when you want that very

527
00:26:35,800 --> 00:26:38,800
Speaker 1: unique experience in a city or a place. We'll see

528
00:26:38,800 --> 00:26:42,600
Speaker 1: how the new icons category does. Obviously it's very limited

529
00:26:42,680 --> 00:26:45,240
Speaker 1: and who actually gets to stay in these icons, But

530
00:26:45,320 --> 00:26:47,520
Speaker 1: it seems like the whole point is to get folks

531
00:26:47,520 --> 00:26:51,040
Speaker 1: to open up that Airbnb app and experience and explore

532
00:26:51,280 --> 00:26:53,800
Speaker 1: all the different options there. All right, more of your

533
00:26:53,880 --> 00:26:56,880
Speaker 1: questions coming up at triple eight rich one oh one.

534
00:26:57,000 --> 00:27:00,600
Speaker 1: That's eight eight eight seven four two four one zero one.

535
00:27:00,960 --> 00:27:03,439
Speaker 1: My name is Rich d'muro and you are listening to

536
00:27:04,040 --> 00:27:09,640
Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich

537
00:27:09,680 --> 00:27:13,280
Speaker 1: DeMuro here hanging out with you talking technology at Triple

538
00:27:13,359 --> 00:27:18,280
Speaker 1: A rich one oh one eight eight eight seven four

539
00:27:18,320 --> 00:27:21,119
Speaker 1: to two four one zero one. Give me a call

540
00:27:21,160 --> 00:27:23,160
Speaker 1: if you have a question about technology. You can also

541
00:27:23,200 --> 00:27:28,120
Speaker 1: go to the website rich on Tech dot tv. Right

542
00:27:28,160 --> 00:27:31,480
Speaker 1: on the homepage. I've got a brand new newsletter. This

543
00:27:31,560 --> 00:27:34,439
Speaker 1: is something I send out weekly. You can get on

544
00:27:34,480 --> 00:27:36,960
Speaker 1: the list. Just pop your email address in there and

545
00:27:37,359 --> 00:27:40,520
Speaker 1: you will get that to your inbox mostly every week.

546
00:27:40,520 --> 00:27:42,480
Speaker 1: As long as I can keep up with that. Let's

547
00:27:42,520 --> 00:27:46,960
Speaker 1: go to us. Sarah in Ventura, Sarah, you're on with Rich.

548
00:27:48,119 --> 00:27:48,320
Speaker 3: Hi.

549
00:27:50,720 --> 00:27:52,720
Speaker 7: I started to get a message on my phone. It

550
00:27:52,760 --> 00:28:02,000
Speaker 7: says miss uh required, SMS permission needed. So I have

551
00:28:02,119 --> 00:28:05,080
Speaker 7: two factor authentication on my email, so I need to

552
00:28:05,160 --> 00:28:09,120
Speaker 7: keep my phone number. I changed my password.

553
00:28:10,119 --> 00:28:12,160
Speaker 1: Tell me what this message says. Again, I didn't quite

554
00:28:12,200 --> 00:28:12,760
Speaker 1: understand it.

555
00:28:13,680 --> 00:28:19,879
Speaker 7: Miss m I s S required. Then it says s

556
00:28:20,240 --> 00:28:27,160
Speaker 7: M S permission needed. I didn't know what that meant,

557
00:28:27,400 --> 00:28:33,040
Speaker 7: and someone told me it means the SIM card. So

558
00:28:35,200 --> 00:28:38,720
Speaker 7: I had changed my password on my phone and then

559
00:28:38,760 --> 00:28:43,120
Speaker 7: I saw the option to put a password on the

560
00:28:43,160 --> 00:28:46,680
Speaker 7: sim card. So I thought, oh, I wonder what's that's like.

561
00:28:47,200 --> 00:28:51,320
Speaker 7: So I clicked on it and then it said what

562
00:28:51,560 --> 00:28:55,959
Speaker 7: is your password that you have set? And I hadn't

563
00:28:56,000 --> 00:29:02,800
Speaker 7: set one, and then I I guessed, But then it's

564
00:29:03,880 --> 00:29:08,080
Speaker 7: it wouldn't let me leave leave setting it up. So

565
00:29:08,240 --> 00:29:15,040
Speaker 7: then I tried going back, and then I tried turning

566
00:29:15,080 --> 00:29:18,239
Speaker 7: off the phone and removing the SIM card. Then I

567
00:29:18,280 --> 00:29:20,160
Speaker 7: switched it from one side to the other.

568
00:29:20,280 --> 00:29:27,120
Speaker 1: Oh my gosh, she did a lot. I like, what,

569
00:29:27,400 --> 00:29:30,240
Speaker 1: uh what? This is an Android? Correct?

570
00:29:30,640 --> 00:29:30,959
Speaker 4: It is?

571
00:29:31,040 --> 00:29:34,680
Speaker 1: Okay, So what app are you using for your text messages?

572
00:29:36,880 --> 00:29:38,360
Speaker 7: It's just called messages?

573
00:29:38,760 --> 00:29:43,160
Speaker 1: Okay? So what I would do? It sounds like, well,

574
00:29:43,360 --> 00:29:45,680
Speaker 1: the so at this point, can you use your phone

575
00:29:45,760 --> 00:29:45,920
Speaker 1: or not?

576
00:29:47,760 --> 00:29:52,400
Speaker 7: No, it just has the thing scrolling saying you know

577
00:29:52,520 --> 00:29:59,080
Speaker 7: that the SIM card is the activated. So I used

578
00:29:59,400 --> 00:30:05,600
Speaker 7: my another person's phone and they said when I called

579
00:30:05,640 --> 00:30:09,160
Speaker 7: my provider, they said, well, you'll have to leave our

580
00:30:09,280 --> 00:30:14,120
Speaker 7: service and then when you signed up with someone else,

581
00:30:14,280 --> 00:30:18,840
Speaker 7: then we can pourt it back to ours. Otherwise you

582
00:30:18,920 --> 00:30:20,200
Speaker 7: have to get a new SIM.

583
00:30:20,240 --> 00:30:23,360
Speaker 1: Yeah. Yeah, so's your phone number. Here's what you need

584
00:30:23,400 --> 00:30:26,480
Speaker 1: to do. You got to go to your carrier store.

585
00:30:26,480 --> 00:30:29,320
Speaker 1: Do you is your carrier a virtual carrier or an

586
00:30:29,360 --> 00:30:30,880
Speaker 1: AT and T T mobile kind of thing.

587
00:30:31,800 --> 00:30:35,760
Speaker 7: It's unfortunately it's one of those virtual side branch ones.

588
00:30:37,400 --> 00:30:40,400
Speaker 1: Yeah, yeah, so that could be an issue. So you know,

589
00:30:40,480 --> 00:30:42,680
Speaker 1: they they've run things a little bit differently. But what

590
00:30:42,680 --> 00:30:45,000
Speaker 1: I would do is just call them and say that

591
00:30:45,080 --> 00:30:48,800
Speaker 1: you need a new SIM card and see if they

592
00:30:48,840 --> 00:30:50,640
Speaker 1: can just send you a new SIM in the mail.

593
00:30:50,840 --> 00:30:53,400
Speaker 1: Or better yet, what type of phone do you have?

594
00:30:55,080 --> 00:31:00,360
Speaker 7: It's an Android? But my carrier said that they would

595
00:31:00,360 --> 00:31:03,000
Speaker 7: send me another SIM card, but it would have to

596
00:31:03,040 --> 00:31:06,240
Speaker 7: be a different number. But I'm locked out of all

597
00:31:06,280 --> 00:31:09,720
Speaker 7: my emails because I put up a two factor authentication.

598
00:31:10,520 --> 00:31:12,360
Speaker 1: Why does it have to be a different phone number.

599
00:31:12,400 --> 00:31:15,760
Speaker 1: That that part I'm not really understanding. So I would

600
00:31:15,840 --> 00:31:18,840
Speaker 1: I would call the provider and ask for a supervisor

601
00:31:18,960 --> 00:31:21,560
Speaker 1: and say, you know here, you know, basically I set

602
00:31:21,880 --> 00:31:25,480
Speaker 1: a lock on my SIM card. Uh, and I need

603
00:31:25,480 --> 00:31:27,360
Speaker 1: a new SIM that does not have a lock or

604
00:31:27,360 --> 00:31:30,200
Speaker 1: help me unlock this. But it's interesting. I mean, it

605
00:31:30,240 --> 00:31:32,320
Speaker 1: may be tied to your phone number, but that's that

606
00:31:32,400 --> 00:31:33,960
Speaker 1: seems to be odd, Like I would think on the

607
00:31:33,960 --> 00:31:35,320
Speaker 1: back end they could just clear that.

608
00:31:36,560 --> 00:31:40,080
Speaker 7: Yes, I talked to the text and they said from

609
00:31:40,120 --> 00:31:43,400
Speaker 7: the back end that they couldn't get it to unblock.

610
00:31:44,720 --> 00:31:46,640
Speaker 7: It looked like it was semi okay.

611
00:31:46,760 --> 00:31:49,560
Speaker 1: So what they're saying is you need to switch providers

612
00:31:49,720 --> 00:31:52,000
Speaker 1: and then port that number out to a new provider

613
00:31:52,040 --> 00:31:53,640
Speaker 1: and then they can pot it in again.

614
00:31:54,560 --> 00:31:57,680
Speaker 8: Yes, that's what they said. I just think that's the

615
00:31:57,680 --> 00:32:00,360
Speaker 8: same range. And then they're going to cause ast me

616
00:32:00,440 --> 00:32:06,280
Speaker 8: hundreds of dollars just to switch over. And then they said, oh,

617
00:32:06,320 --> 00:32:07,040
Speaker 8: we don't.

618
00:32:06,760 --> 00:32:11,080
Speaker 7: Actually accept that virtual provider, so we're going to charge

619
00:32:11,120 --> 00:32:12,440
Speaker 7: you hundreds of dollars to.

620
00:32:12,760 --> 00:32:15,080
Speaker 1: What do you mean we don't accept that virtual provider

621
00:32:15,080 --> 00:32:18,240
Speaker 1: who said that T Mobile And.

622
00:32:18,440 --> 00:32:22,360
Speaker 7: My provider said, you know, we're with T Mobile, So

623
00:32:22,440 --> 00:32:25,600
Speaker 7: go there. But then T Mobile said no, we don't

624
00:32:25,640 --> 00:32:30,120
Speaker 7: actually accept it. And she said the other people main

625
00:32:30,400 --> 00:32:33,960
Speaker 7: AT and T and Horizon will also charge me hundreds

626
00:32:34,000 --> 00:32:35,320
Speaker 7: of dollars, and so.

627
00:32:35,280 --> 00:32:38,600
Speaker 1: I said, well hundreds of dollars for what to just

628
00:32:38,640 --> 00:32:41,000
Speaker 1: switch it over? Now, there's no there's no switching fees.

629
00:32:41,000 --> 00:32:43,600
Speaker 1: I switched my wife last weekend. There was zero fees

630
00:32:43,640 --> 00:32:47,000
Speaker 1: involved unless you unless you owe money on your phone.

631
00:32:48,040 --> 00:32:49,280
Speaker 9: No I don't.

632
00:32:49,560 --> 00:32:52,800
Speaker 7: And then they said, well, actually we don't interface with that.

633
00:32:52,840 --> 00:32:53,600
Speaker 7: We're going to have.

634
00:32:53,680 --> 00:32:56,480
Speaker 1: To have you the company. What's the MV and L.

635
00:32:58,200 --> 00:33:00,880
Speaker 1: I'm sorry, what's the MV and OL? What's a cellular company?

636
00:33:01,920 --> 00:33:02,400
Speaker 7: In touch?

637
00:33:03,360 --> 00:33:06,480
Speaker 1: In touch, I've never heard of that one.

638
00:33:06,760 --> 00:33:07,680
Speaker 7: Yeah, I don't know.

639
00:33:08,400 --> 00:33:09,360
Speaker 1: In touch wireless.

640
00:33:09,440 --> 00:33:12,480
Speaker 7: Huh okay, it starts with an E E N T

641
00:33:12,960 --> 00:33:14,400
Speaker 7: O U C H.

642
00:33:14,680 --> 00:33:20,200
Speaker 1: I never heard of that. Oh it's a okay, so

643
00:33:20,240 --> 00:33:24,680
Speaker 1: it's a it's a lifeline service. Yeah, oh okay, Well

644
00:33:24,720 --> 00:33:29,680
Speaker 1: that's okay. All right, Well look I think, uh and

645
00:33:30,160 --> 00:33:32,040
Speaker 1: that might be why okay, that's interesting.

646
00:33:32,320 --> 00:33:35,520
Speaker 7: Well, you're inexpensive place to buy a new phone, they said,

647
00:33:35,560 --> 00:33:38,320
Speaker 7: I'd have to get another type of phone.

648
00:33:39,200 --> 00:33:40,840
Speaker 1: Yeah, how much do you spend on this a month.

649
00:33:42,240 --> 00:33:48,000
Speaker 7: Not very much, it's very well how much virtually nothing?

650
00:33:48,560 --> 00:33:52,840
Speaker 1: Okay, all right, well, look, I think the problem is

651
00:33:52,960 --> 00:33:56,120
Speaker 1: this is this is a this wireless company is they

652
00:33:56,160 --> 00:33:58,960
Speaker 1: work on the government subsidy, so they are they're doing

653
00:33:59,000 --> 00:34:01,680
Speaker 1: the Lifeline service. They get money from the government and

654
00:34:01,720 --> 00:34:04,920
Speaker 1: then they provide you with the service at a very

655
00:34:05,040 --> 00:34:07,920
Speaker 1: very low cost, and they're they're basically making money on

656
00:34:07,960 --> 00:34:09,960
Speaker 1: how much they provide you the service and how much

657
00:34:10,000 --> 00:34:12,759
Speaker 1: they get paid. So it sounds like a little bit

658
00:34:12,800 --> 00:34:15,440
Speaker 1: of a mess. And obviously because this is such a

659
00:34:15,520 --> 00:34:18,800
Speaker 1: virtual system and because it's related to the government, it

660
00:34:18,920 --> 00:34:21,839
Speaker 1: just sounds like you're in a really interesting situation here,

661
00:34:22,440 --> 00:34:24,919
Speaker 1: especially with the fact that you've set up your phone

662
00:34:25,000 --> 00:34:27,799
Speaker 1: number with a you know, with all of your two

663
00:34:27,880 --> 00:34:31,880
Speaker 1: factor authentication. So in general, this is why I'm getting

664
00:34:31,960 --> 00:34:35,040
Speaker 1: away from using my phone number for two factor authentication.

665
00:34:35,239 --> 00:34:39,040
Speaker 1: So when possible, I would use an app like Authye

666
00:34:39,160 --> 00:34:43,799
Speaker 1: or Duo or any one of these Microsoft authenticators. That way,

667
00:34:44,000 --> 00:34:47,920
Speaker 1: your two factor authentication codes are not linked to your

668
00:34:47,960 --> 00:34:50,440
Speaker 1: phone number. Because when you come into a situation like this,

669
00:34:51,120 --> 00:34:53,799
Speaker 1: it's a it's a real problem. Now, I think what

670
00:34:53,840 --> 00:34:56,920
Speaker 1: I would do is just go online to another provider

671
00:34:57,000 --> 00:34:59,280
Speaker 1: if you can, and try to pourt out that phone number.

672
00:34:59,719 --> 00:35:02,399
Speaker 1: But the problem is you need a code, typically from

673
00:35:02,440 --> 00:35:05,560
Speaker 1: your previous provider, and you also need the account number.

674
00:35:05,719 --> 00:35:11,120
Speaker 1: So uh, this is really tricky. I think that if

675
00:35:11,120 --> 00:35:13,520
Speaker 1: you've talked to a supervisor, I would call again and

676
00:35:13,560 --> 00:35:17,680
Speaker 1: call again and just explain to them the problem. Say, look,

677
00:35:17,719 --> 00:35:20,440
Speaker 1: my phone line is locked up. I need this unlocked

678
00:35:20,440 --> 00:35:22,640
Speaker 1: so I can access my accounts. If you can't do that,

679
00:35:22,719 --> 00:35:24,839
Speaker 1: say look, I'd like to poort out my number. Can

680
00:35:24,880 --> 00:35:27,480
Speaker 1: you please give me the pin number to port out

681
00:35:27,520 --> 00:35:29,719
Speaker 1: my line? And I would go to something like a

682
00:35:29,840 --> 00:35:33,960
Speaker 1: very inexpensive provider like a mint Mobile or Tello to

683
00:35:34,040 --> 00:35:36,520
Speaker 1: get a cheap line that you can get for very

684
00:35:36,640 --> 00:35:39,520
Speaker 1: few dollars per month. Eighty eight rich one oh one

685
00:35:39,640 --> 00:35:45,600
Speaker 1: eight eight eight seven four two four one zero one.

686
00:35:46,400 --> 00:35:49,399
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

687
00:35:49,400 --> 00:35:53,480
Speaker 1: out with you talking technology the website rich on tech

688
00:35:53,800 --> 00:35:57,480
Speaker 1: dot TV. There you can see all of the stories

689
00:35:57,520 --> 00:36:01,160
Speaker 1: I do for TV my tech updates. I also have

690
00:36:01,280 --> 00:36:04,680
Speaker 1: been taking some of the notable interviews from this show

691
00:36:04,840 --> 00:36:07,520
Speaker 1: and breaking them out so you can see the key takeaways.

692
00:36:07,520 --> 00:36:09,399
Speaker 1: Could we do interview a fair amount of people here.

693
00:36:09,840 --> 00:36:12,400
Speaker 1: They've got some great stuff to say. You can listen

694
00:36:12,440 --> 00:36:14,759
Speaker 1: to the podcast, sign up for the newsletter. There's a lot.

695
00:36:14,960 --> 00:36:18,640
Speaker 1: Rich on tech dot tv. The phone line for the

696
00:36:18,680 --> 00:36:21,560
Speaker 1: show eight eight eight Rich one one eight eight eight

697
00:36:21,760 --> 00:36:24,759
Speaker 1: seven four to two four one zero one. If you

698
00:36:24,800 --> 00:36:26,919
Speaker 1: go to the website, you can submit your question there

699
00:36:27,000 --> 00:36:30,920
Speaker 1: as well via email. Just hit contact. That's exactly what

700
00:36:30,960 --> 00:36:33,960
Speaker 1: Tim did. He said, Hey, Rich, I'm stuck. I'm replacing

701
00:36:34,000 --> 00:36:36,080
Speaker 1: my Google six Pro. It's got a crack screen with

702
00:36:36,120 --> 00:36:39,880
Speaker 1: a new phone. But which one Google eight Pro, Samsung

703
00:36:40,000 --> 00:36:43,000
Speaker 1: S twenty four plus or an Apple fifteen Max. I

704
00:36:43,040 --> 00:36:46,520
Speaker 1: never had an Apple, but my wife and daughter love them.

705
00:36:46,920 --> 00:36:48,840
Speaker 1: I am a T Mobile customer. If that matters, I

706
00:36:48,840 --> 00:36:53,080
Speaker 1: would appreciate your input on this. Help Tim. So the

707
00:36:53,120 --> 00:36:55,399
Speaker 1: three phones you mentioned, one is not like the other.

708
00:36:55,480 --> 00:36:57,799
Speaker 1: You mentioned the Google eight Pro, which is their high end,

709
00:36:58,400 --> 00:37:01,799
Speaker 1: the Apple fifteen Mac Promax, which is their high ends,

710
00:37:01,840 --> 00:37:04,720
Speaker 1: and then you said the Samsung S twenty four plus

711
00:37:04,760 --> 00:37:07,520
Speaker 1: that's their middle of the line phone. So if you're

712
00:37:07,520 --> 00:37:09,680
Speaker 1: truly comparing which phone to get, you got to go

713
00:37:09,800 --> 00:37:12,719
Speaker 1: ultra with the Samsung. Personally, my pick out of these

714
00:37:12,760 --> 00:37:16,279
Speaker 1: three would be the Ultra. The eight Google eight Pro

715
00:37:16,480 --> 00:37:21,080
Speaker 1: is great, but only if you are sort of ah

716
00:37:22,040 --> 00:37:24,440
Speaker 1: if you already have the Google six, so I think

717
00:37:24,440 --> 00:37:28,200
Speaker 1: you're used to that situation. But the Samsung really is

718
00:37:28,239 --> 00:37:30,799
Speaker 1: the best phone of the year, the s twenty four

719
00:37:30,920 --> 00:37:35,120
Speaker 1: Ultra specifically, It's got this incredible screen that is like

720
00:37:35,200 --> 00:37:38,440
Speaker 1: non reflective, It's fast, it's got great software. I know

721
00:37:38,520 --> 00:37:41,480
Speaker 1: Bobo likes it. That's why he's partial to the Samsung.

722
00:37:41,520 --> 00:37:46,920
Speaker 1: That's why he's clapping. The Apple is great, but you know,

723
00:37:46,960 --> 00:37:50,480
Speaker 1: if your wife and sister daughter have them, it's nice

724
00:37:50,480 --> 00:37:52,759
Speaker 1: to be on the same page with them. I will

725
00:37:52,800 --> 00:37:55,799
Speaker 1: admit that is really nice. But on the flip side,

726
00:37:55,800 --> 00:37:58,480
Speaker 1: you're an Android guy. You've had Android for a while,

727
00:37:58,680 --> 00:38:02,719
Speaker 1: and the biggest issue with switching to the Samsung would

728
00:38:02,760 --> 00:38:05,680
Speaker 1: be the software. The Google software, in my opinion, is

729
00:38:05,719 --> 00:38:09,040
Speaker 1: way better than the Samsung software. With that said, Samsung's

730
00:38:09,040 --> 00:38:11,880
Speaker 1: gotten a lot better. So did I help you decide?

731
00:38:11,920 --> 00:38:14,880
Speaker 1: Probably not. So If you want to be on the

732
00:38:14,880 --> 00:38:16,879
Speaker 1: same page with your wife and daughter and you want

733
00:38:16,880 --> 00:38:19,080
Speaker 1: to be I messaging them, then go with the Apple.

734
00:38:19,480 --> 00:38:21,399
Speaker 1: But if you want to go your own way and

735
00:38:22,040 --> 00:38:25,080
Speaker 1: continue with the Android that you know and love, then

736
00:38:25,080 --> 00:38:28,359
Speaker 1: I would go with the Samsung. The Google's great, the

737
00:38:28,360 --> 00:38:32,720
Speaker 1: pixel is fine. It's just the problem is it's underpowered

738
00:38:32,800 --> 00:38:36,480
Speaker 1: compared to the Samsung. Samsung is like a beast does everything,

739
00:38:36,760 --> 00:38:39,200
Speaker 1: and it does it really well, and the camera's better,

740
00:38:39,800 --> 00:38:44,440
Speaker 1: in my opinion. T Mobile this week completed its acquisition

741
00:38:44,560 --> 00:38:48,200
Speaker 1: of Mint Mobile and Ultramobile, so now these are one company.

742
00:38:48,600 --> 00:38:48,839
Speaker 3: Now.

743
00:38:48,920 --> 00:38:52,840
Speaker 1: I think that any major acquisition of a startup is

744
00:38:52,920 --> 00:38:55,840
Speaker 1: never a good thing for consumers. The you know, prices

745
00:38:55,840 --> 00:38:57,520
Speaker 1: are eventually going to be higher, you know, the features

746
00:38:57,560 --> 00:38:59,160
Speaker 1: are going to be less. But right now they're talking

747
00:38:59,239 --> 00:39:01,719
Speaker 1: a good game and they're saying that it's gonna be

748
00:39:01,800 --> 00:39:06,080
Speaker 1: great for Mint Mobile customers. And Mint Mobile and Ultra

749
00:39:06,160 --> 00:39:08,680
Speaker 1: already used T Mobiles networks, so that's pretty much gonna

750
00:39:08,680 --> 00:39:10,960
Speaker 1: be the same. But T Mobile has a commitment that

751
00:39:11,000 --> 00:39:13,600
Speaker 1: they are going to keep a fifteen dollars a month plan.

752
00:39:13,719 --> 00:39:15,399
Speaker 1: That was the reason why a lot of people went

753
00:39:15,440 --> 00:39:18,839
Speaker 1: to Mint. They love that really inexpensive plan that Mint

754
00:39:18,840 --> 00:39:21,839
Speaker 1: Mobile offered. So T Mobile says we're gonna keep that

755
00:39:21,920 --> 00:39:26,160
Speaker 1: plan in place. They didn't say what the data limits

756
00:39:26,160 --> 00:39:29,239
Speaker 1: would be on that plan, so right now I think, oh,

757
00:39:29,560 --> 00:39:31,880
Speaker 1: is it fifteen gigs a month, So they said the

758
00:39:31,880 --> 00:39:34,920
Speaker 1: fifteen dollars a month. They didn't say what the gigabytes

759
00:39:34,960 --> 00:39:37,600
Speaker 1: are gonna be. They're also gonna roll out scams call

760
00:39:37,920 --> 00:39:41,880
Speaker 1: scam call screening for Mint customers, and they're gonna give

761
00:39:41,920 --> 00:39:46,800
Speaker 1: Mint customers free roaming in Canada and enhance data roaming

762
00:39:47,000 --> 00:39:51,200
Speaker 1: in Mexico for Ultra customers. Ryan Reynolds is gonna stay

763
00:39:51,200 --> 00:39:54,759
Speaker 1: on as creative for Mint Mobile. He was kind of

764
00:39:54,760 --> 00:39:57,600
Speaker 1: the brains behind that whole thing. So look, you know,

765
00:39:57,960 --> 00:40:01,520
Speaker 1: it's we're just seeing so much more consolidation in the

766
00:40:01,600 --> 00:40:04,440
Speaker 1: mobile industry. These mv and os they pop up to

767
00:40:04,520 --> 00:40:07,399
Speaker 1: kind of challenge the big networks, and then they get

768
00:40:07,440 --> 00:40:10,160
Speaker 1: absorbed by the big networks. When the big networks say, oh,

769
00:40:10,480 --> 00:40:13,399
Speaker 1: people seem to like them, let let's take them over.

770
00:40:14,239 --> 00:40:17,400
Speaker 1: And Roku, you're gonna start seeing ads on your home screen.

771
00:40:18,000 --> 00:40:20,960
Speaker 1: Roku says they reach one hundred and twenty million people

772
00:40:21,000 --> 00:40:23,319
Speaker 1: a day. What does that mean. It means those are

773
00:40:23,360 --> 00:40:26,040
Speaker 1: a lot of eyeballs for ads, and so now home

774
00:40:26,120 --> 00:40:29,640
Speaker 1: screen video ads are going to be a thing. We

775
00:40:29,840 --> 00:40:33,600
Speaker 1: just saw this happen on Amazon fireTV. When you fire

776
00:40:33,680 --> 00:40:35,839
Speaker 1: up the Fire TV, it starts to AutoPlay an AD.

777
00:40:35,920 --> 00:40:37,960
Speaker 1: You know what I did. I switched to the Apple

778
00:40:38,000 --> 00:40:41,399
Speaker 1: TV because I couldn't stand it. At first. I was like, wait,

779
00:40:41,440 --> 00:40:43,680
Speaker 1: what's going on here? Why am I seeing an AD

780
00:40:43,719 --> 00:40:46,239
Speaker 1: every time I turn on my fireTV? And I love

781
00:40:46,280 --> 00:40:49,480
Speaker 1: the fireTV, but it just got annoying. When you stop

782
00:40:49,520 --> 00:40:51,640
Speaker 1: moving the remote for a second, an AD would come up.

783
00:40:52,080 --> 00:40:54,279
Speaker 1: Now we are gonna I think Apple's gonna be the

784
00:40:54,320 --> 00:40:57,720
Speaker 1: last one, because this is really tough to avoid, even

785
00:40:57,800 --> 00:41:01,520
Speaker 1: on the individual apps. At this point, when you're appausing

786
00:41:01,560 --> 00:41:04,560
Speaker 1: them or you're just kind of not doing anything with

787
00:41:04,600 --> 00:41:08,359
Speaker 1: those apps, they're showing ads. So what does this all mean?

788
00:41:08,480 --> 00:41:11,200
Speaker 1: It means the free ride is over. I've said this

789
00:41:11,320 --> 00:41:14,680
Speaker 1: so many times. When all this streaming stuff started, it

790
00:41:14,719 --> 00:41:18,080
Speaker 1: was a big alternative to kind of like watching linear

791
00:41:18,160 --> 00:41:20,720
Speaker 1: TV and renting stuff and paying for all this stuff,

792
00:41:20,719 --> 00:41:24,360
Speaker 1: and you've got ad free experiences. Nowadays, it's all about

793
00:41:24,360 --> 00:41:27,879
Speaker 1: the ads once again, because these big companies they want

794
00:41:27,920 --> 00:41:31,120
Speaker 1: somewhere to advertise, and these other companies, the streaming companies,

795
00:41:31,480 --> 00:41:34,080
Speaker 1: they've got the eyeballs and they make extra money, and

796
00:41:34,120 --> 00:41:35,879
Speaker 1: a lot of people don't want to pay twenty three

797
00:41:35,920 --> 00:41:38,839
Speaker 1: dollars a month for Netflix. They're perfectly happy paying six

798
00:41:39,040 --> 00:41:41,319
Speaker 1: ninety nine a month and sitting through ads, which is

799
00:41:41,400 --> 00:41:45,120
Speaker 1: perfectly fine. But be prepared for Roku to now start

800
00:41:45,160 --> 00:41:49,799
Speaker 1: showing new ads at every corner. That's the way it is.

801
00:41:50,440 --> 00:41:55,040
Speaker 1: All right, Let's go to Kathy in Laguna Niguel. Kathy,

802
00:41:55,080 --> 00:41:55,799
Speaker 1: you're on with Rich.

803
00:41:56,760 --> 00:41:56,960
Speaker 7: Hi.

804
00:41:57,160 --> 00:41:59,960
Speaker 10: Rich, I love your show, and I'll try to make

805
00:42:00,719 --> 00:42:06,640
Speaker 10: my question as easy as possible to understand. Sure, Okay.

806
00:42:06,719 --> 00:42:11,080
Speaker 10: So in twenty eighteen, we had a solar system installed

807
00:42:11,120 --> 00:42:14,440
Speaker 10: on our home through a large solar company which has

808
00:42:14,560 --> 00:42:18,759
Speaker 10: now gone out of business, and that system included a

809
00:42:18,800 --> 00:42:23,799
Speaker 10: cellular motor modem that was connected to a two G

810
00:42:24,360 --> 00:42:29,440
Speaker 10: network system that allowed us to monitor our usage using

811
00:42:29,480 --> 00:42:33,959
Speaker 10: the solar Edge monitoring platform. We just got a letter

812
00:42:34,000 --> 00:42:36,800
Speaker 10: from solar Edge saying that as of April to second,

813
00:42:37,320 --> 00:42:41,080
Speaker 10: they were discontinuing the two G network system, so we

814
00:42:41,080 --> 00:42:45,319
Speaker 10: were going to have to get a new modem and

815
00:42:45,480 --> 00:42:48,760
Speaker 10: they would provide us that new five G modem free

816
00:42:48,760 --> 00:42:54,160
Speaker 10: of charge by contacting them or having our installer contact them.

817
00:42:54,560 --> 00:42:57,399
Speaker 10: We don't have an installer because they're out of business now,

818
00:42:58,000 --> 00:43:00,000
Speaker 10: so we've tried to contact them.

819
00:43:00,400 --> 00:43:01,040
Speaker 7: We looked at a.

820
00:43:00,960 --> 00:43:03,200
Speaker 10: Couple of YouTube videos. Didn't look like it was too

821
00:43:03,239 --> 00:43:08,920
Speaker 10: hard to replace that modem, but they've never contacted us again.

822
00:43:09,920 --> 00:43:15,600
Speaker 10: There's also another option besides getting a new replacement modem,

823
00:43:16,000 --> 00:43:21,880
Speaker 10: which you have to buy online. It's about two hundred

824
00:43:21,880 --> 00:43:23,360
Speaker 10: and fifty three dollars.

825
00:43:23,560 --> 00:43:26,480
Speaker 1: Wow. Yeah, okay, and so what's the question.

826
00:43:27,719 --> 00:43:30,759
Speaker 10: Okay, Well, there's another option that you can buy just

827
00:43:31,120 --> 00:43:35,479
Speaker 10: a wire connector to connect it to our existing five

828
00:43:35,560 --> 00:43:37,879
Speaker 10: G system routered here that we have.

829
00:43:37,880 --> 00:43:38,440
Speaker 3: In our house.

830
00:43:38,880 --> 00:43:40,400
Speaker 11: Yeah, as another option.

831
00:43:41,719 --> 00:43:45,080
Speaker 10: And that's cost you know, next to nothing. Yeah, because

832
00:43:45,080 --> 00:43:48,239
Speaker 10: you just have to buy that little wire piece. Well,

833
00:43:48,239 --> 00:43:50,960
Speaker 10: the kicker is here. It's after April the second, and

834
00:43:51,000 --> 00:43:54,440
Speaker 10: we're still able to monitor that solar Edge platform never

835
00:43:54,480 --> 00:43:56,560
Speaker 10: did go down. So I don't know if it was just.

836
00:43:56,520 --> 00:43:56,960
Speaker 9: To come on.

837
00:43:57,640 --> 00:43:59,440
Speaker 4: No, no, no, they would want to upgrade.

838
00:43:59,520 --> 00:44:02,759
Speaker 1: No, No, it's not a come on. It's the I mean,

839
00:44:02,760 --> 00:44:05,320
Speaker 1: a two G network is very old. It's probably either

840
00:44:05,400 --> 00:44:09,080
Speaker 1: I mean, I'm surprised they even have that because a

841
00:44:09,120 --> 00:44:11,920
Speaker 1: lot of these companies have sunseted their two G networks.

842
00:44:12,000 --> 00:44:14,200
Speaker 1: So maybe it's on AT and T. Maybe they still

843
00:44:14,239 --> 00:44:16,239
Speaker 1: have a little bit of two G running for like

844
00:44:16,280 --> 00:44:19,560
Speaker 1: emergency situations. But I would I personally, go with the

845
00:44:19,600 --> 00:44:22,160
Speaker 1: option for the wire connector. If you can easily just

846
00:44:22,280 --> 00:44:24,600
Speaker 1: run a wire to your modem, that's going to be

847
00:44:24,600 --> 00:44:28,600
Speaker 1: probably what under twenty five dollars for that connector or something, right, Yeah,

848
00:44:28,920 --> 00:44:32,160
Speaker 1: I would do that and the modem. I mean, do

849
00:44:32,200 --> 00:44:34,719
Speaker 1: you this is just to monitor your system, right, Like

850
00:44:34,719 --> 00:44:36,880
Speaker 1: you don't really need this to run the system? Correct,

851
00:44:37,840 --> 00:44:41,359
Speaker 1: That's correct? So I mean in California, I mean, it's

852
00:44:41,560 --> 00:44:43,160
Speaker 1: do you check on this thing all the time or

853
00:44:43,200 --> 00:44:44,960
Speaker 1: what we do?

854
00:44:45,160 --> 00:44:48,360
Speaker 10: Because if we did not have this monitoring here on

855
00:44:48,400 --> 00:44:51,399
Speaker 10: our computer, we would have to wait each month when

856
00:44:51,440 --> 00:44:54,319
Speaker 10: we got our San Diego Gas and Electric bill to

857
00:44:54,400 --> 00:44:55,440
Speaker 10: see what our usage.

858
00:44:55,440 --> 00:44:58,320
Speaker 1: Okay, yeah, I would just go with the wire connector.

859
00:44:58,320 --> 00:45:00,759
Speaker 1: In the meantime, if you want, if you think you

860
00:45:00,760 --> 00:45:02,640
Speaker 1: can pop out the old cellular I had the same

861
00:45:02,680 --> 00:45:04,799
Speaker 1: exact thing happened to me with an alarm system I had,

862
00:45:05,320 --> 00:45:08,040
Speaker 1: and it was an older network. They're upgrading and they

863
00:45:08,040 --> 00:45:09,920
Speaker 1: said I will send you a new modem and you

864
00:45:10,000 --> 00:45:13,120
Speaker 1: got to pop it in yourself. I'm like really like,

865
00:45:13,120 --> 00:45:14,840
Speaker 1: like I get it, Like I can do it, because

866
00:45:14,880 --> 00:45:16,719
Speaker 1: of course I can pop this thing open and pop

867
00:45:16,760 --> 00:45:18,839
Speaker 1: in the new modem. But I was like they make

868
00:45:18,880 --> 00:45:21,839
Speaker 1: regular people do this. That's kind of weird, but sure enough,

869
00:45:21,880 --> 00:45:24,839
Speaker 1: it was very simple. It was very straightforward. I don't

870
00:45:24,840 --> 00:45:26,520
Speaker 1: even think I had to pay for the new modem.

871
00:45:26,520 --> 00:45:28,840
Speaker 1: But in this case, if you want to do the

872
00:45:28,880 --> 00:45:31,240
Speaker 1: new modem and pay the money, I don't know. If

873
00:45:31,280 --> 00:45:33,359
Speaker 1: you can run the wire that's a lot cheaper. It's

874
00:45:33,400 --> 00:45:35,440
Speaker 1: going to be you know, a good, a good kind

875
00:45:35,480 --> 00:45:36,600
Speaker 1: of system to do that with.

876
00:45:37,239 --> 00:45:40,120
Speaker 10: I think, okay, okay, good. It doesn't look like I

877
00:45:40,160 --> 00:45:43,560
Speaker 10: have an empty port on the back of my modem here,

878
00:45:43,600 --> 00:45:46,399
Speaker 10: but we'll have to we'll address that. We'll figure out

879
00:45:46,440 --> 00:45:49,480
Speaker 10: if there's something we can eliminate or yeah, you can.

880
00:45:49,440 --> 00:45:52,200
Speaker 1: Just get you can get a switch, a small switch

881
00:45:52,239 --> 00:45:55,680
Speaker 1: that you can get on Amazon that will extend extend

882
00:45:55,680 --> 00:45:58,040
Speaker 1: the ports on the back of there. So just look up,

883
00:45:58,120 --> 00:46:01,279
Speaker 1: just look up a switch on it Amazon and I

884
00:46:01,360 --> 00:46:03,960
Speaker 1: have one connected to mind. That'll that'll increase the amount

885
00:46:03,960 --> 00:46:05,680
Speaker 1: of ports you have on the back of your device.

886
00:46:06,600 --> 00:46:08,680
Speaker 1: But that's probably the way to do it. Just you know,

887
00:46:08,719 --> 00:46:10,240
Speaker 1: if you want to pay the money for the modem

888
00:46:10,239 --> 00:46:12,240
Speaker 1: and you just want it to be wireless, that's fine.

889
00:46:13,120 --> 00:46:15,480
Speaker 1: I have no problem with that. But the cheaper solution

890
00:46:15,600 --> 00:46:18,359
Speaker 1: if you're if this is close to your router, why

891
00:46:18,400 --> 00:46:20,400
Speaker 1: not just do it that way and just plug it in.

892
00:46:21,000 --> 00:46:24,480
Speaker 10: Yeah, okay, great, Well that's the advice I needed. So

893
00:46:24,520 --> 00:46:25,479
Speaker 10: thank you very much.

894
00:46:25,560 --> 00:46:28,560
Speaker 1: We'll do that, all right, Kathy, appreciate it. Good luck. Okay,

895
00:46:28,719 --> 00:46:30,960
Speaker 1: thank you, thanks for the call today. Eight eight eight

896
00:46:31,120 --> 00:46:33,680
Speaker 1: rich one O one eight eight eight seven four to

897
00:46:33,800 --> 00:46:38,760
Speaker 1: two four one zero one. Uh man, it's so interesting.

898
00:46:38,840 --> 00:46:42,080
Speaker 1: I have not personally gone solar, and I always say

899
00:46:42,080 --> 00:46:43,319
Speaker 1: I wish I would have done it when I first

900
00:46:43,320 --> 00:46:47,080
Speaker 1: bought my house, because now we're many years in and uh,

901
00:46:47,600 --> 00:46:48,920
Speaker 1: it's one of those things you have to have for

902
00:46:48,960 --> 00:46:51,320
Speaker 1: a long time for it to sort of pay for itself.

903
00:46:51,440 --> 00:46:53,839
Speaker 1: So and then of course you have the issue of,

904
00:46:53,960 --> 00:46:56,239
Speaker 1: you know, the company that does it, how long are

905
00:46:56,280 --> 00:46:59,120
Speaker 1: they going to maintain it for Coming up this hour,

906
00:46:59,160 --> 00:47:01,759
Speaker 1: we're going to talk to Jack Winston, founder of an

907
00:47:01,760 --> 00:47:04,840
Speaker 1: app called be Present, such a cool app. We'll have

908
00:47:04,880 --> 00:47:06,920
Speaker 1: more on that and more of your calls coming up

909
00:47:07,000 --> 00:47:10,960
Speaker 1: right here on rich on Tech. Welcome back to rich

910
00:47:11,040 --> 00:47:13,440
Speaker 1: On Tech. Rich Demiro here hanging out with you talking

911
00:47:13,520 --> 00:47:17,080
Speaker 1: technology at Triple eight rich one one eight eight eight

912
00:47:17,239 --> 00:47:21,879
Speaker 1: seven four to two four one zero one. Let's see.

913
00:47:21,880 --> 00:47:24,799
Speaker 1: We got an email from Tony. Tony says, hey, Rich,

914
00:47:24,840 --> 00:47:27,440
Speaker 1: I'm looking for a digital frame. You've recommended the Aura

915
00:47:27,719 --> 00:47:30,040
Speaker 1: digital frame in the past. Is this still the best

916
00:47:30,160 --> 00:47:32,879
Speaker 1: choice or are there other options? I really enjoy listening

917
00:47:32,920 --> 00:47:35,760
Speaker 1: to your show. Keep up the good work, Thanks, Tony.

918
00:47:36,960 --> 00:47:40,319
Speaker 1: Great question. So I still think the Aura frames are

919
00:47:40,360 --> 00:47:43,400
Speaker 1: probably over all the best. But I was in Target

920
00:47:43,560 --> 00:47:46,600
Speaker 1: yesterday and I saw a new brand that I had

921
00:47:46,640 --> 00:47:51,040
Speaker 1: never seen before. It's called Skylight, and I said, that's interesting.

922
00:47:51,320 --> 00:47:54,400
Speaker 1: If they're in Target, they must be pretty decent. Because

923
00:47:55,239 --> 00:47:57,479
Speaker 1: there's been a lot of digital frames over the years

924
00:47:57,480 --> 00:48:01,680
Speaker 1: that I've tested. None have come close to the quality

925
00:48:01,800 --> 00:48:04,359
Speaker 1: of the Aura frames. And the reason I like them

926
00:48:04,400 --> 00:48:06,840
Speaker 1: the most is really it's it comes down to the app.

927
00:48:07,120 --> 00:48:08,920
Speaker 1: So I mean the quality of the frame. The frame

928
00:48:08,960 --> 00:48:12,279
Speaker 1: looks really good, but it's the app that makes life

929
00:48:12,320 --> 00:48:15,720
Speaker 1: so much easier because it's just such a well designed app.

930
00:48:15,760 --> 00:48:18,920
Speaker 1: And these digital frames, if you don't have one, makes

931
00:48:19,040 --> 00:48:21,520
Speaker 1: a great gift because you can get them for your

932
00:48:21,560 --> 00:48:25,160
Speaker 1: loved ones, someone that lives far away. The toughest part

933
00:48:25,239 --> 00:48:27,560
Speaker 1: is really setting it up for them. But with the

934
00:48:27,680 --> 00:48:29,719
Speaker 1: even with the Aura frame, you can like preload the

935
00:48:29,719 --> 00:48:31,799
Speaker 1: Wi Fi and preload the pictures so that when they

936
00:48:31,880 --> 00:48:33,400
Speaker 1: open it up, it just kind of connects to their

937
00:48:33,400 --> 00:48:36,000
Speaker 1: WiFi and the pictures are already on there, or I

938
00:48:36,000 --> 00:48:38,480
Speaker 1: guess it downloads them the first time they open it

939
00:48:38,520 --> 00:48:42,080
Speaker 1: and connect. But it's a pretty great experience, So highly

940
00:48:42,120 --> 00:48:44,160
Speaker 1: highly recommend if you're looking for a gift for someone,

941
00:48:44,200 --> 00:48:46,880
Speaker 1: these are always a crowd pleaser. And then the beauty

942
00:48:46,920 --> 00:48:48,840
Speaker 1: of these app of frames is that you can just

943
00:48:48,920 --> 00:48:51,920
Speaker 1: email the pictures from your phone to the frame they

944
00:48:51,960 --> 00:48:54,640
Speaker 1: show up instantly, or you can use the app. In

945
00:48:54,680 --> 00:48:56,560
Speaker 1: the case of Aura, you can use the app and

946
00:48:56,600 --> 00:48:59,360
Speaker 1: just get those pictures there. Now I'm looking at the

947
00:48:59,400 --> 00:49:01,640
Speaker 1: Skylight and I kind of like it. It looks like

948
00:49:01,680 --> 00:49:05,480
Speaker 1: it's very competitive with the Aura. The big difference is

949
00:49:05,480 --> 00:49:08,640
Speaker 1: is that it looks like you may have to pay

950
00:49:08,719 --> 00:49:12,560
Speaker 1: a little bit for extras. So the Aura has or sorry,

951
00:49:12,560 --> 00:49:15,520
Speaker 1: the Skylight has a basic free plan which you can

952
00:49:15,560 --> 00:49:18,800
Speaker 1: send photos by email or mobile app anytime from anywhere.

953
00:49:19,040 --> 00:49:22,160
Speaker 1: That is included for free. But on the plus it's

954
00:49:22,200 --> 00:49:24,719
Speaker 1: forty dollars a year and you can send photos, you

955
00:49:24,719 --> 00:49:28,480
Speaker 1: can send videos, you can make captions, greeting cards, doodles,

956
00:49:30,000 --> 00:49:35,319
Speaker 1: cloud backup, online access and albums. So it seems to

957
00:49:35,360 --> 00:49:37,520
Speaker 1: me like the play with Skylight is a little bit

958
00:49:37,520 --> 00:49:41,080
Speaker 1: more towards that yearly fee, which some people may be

959
00:49:41,160 --> 00:49:44,720
Speaker 1: turned off by. So again I think Tony, the option

960
00:49:44,800 --> 00:49:46,879
Speaker 1: that I still like is the Aura. They have some great,

961
00:49:46,920 --> 00:49:49,560
Speaker 1: beautiful frames. I would check them out, but if you

962
00:49:49,560 --> 00:49:52,680
Speaker 1: want that alternative, the Skylight looks like it's a nice alternative.

963
00:49:52,719 --> 00:49:55,000
Speaker 1: Is also has a touch screen, which is nice too.

964
00:49:55,760 --> 00:50:00,319
Speaker 1: So there you have it. Sam's Club. This this week

965
00:50:00,400 --> 00:50:02,759
Speaker 1: kind of interesting news from Sam's Club. You know how

966
00:50:02,800 --> 00:50:05,560
Speaker 1: when you go to one of these big box retailers

967
00:50:05,600 --> 00:50:09,000
Speaker 1: like a Walmart or Sam's Club or a Costco, they

968
00:50:09,120 --> 00:50:12,440
Speaker 1: check your receiat on the way out. Well, Sam's Club

969
00:50:12,760 --> 00:50:16,920
Speaker 1: is putting in some new technology that it kind of

970
00:50:16,960 --> 00:50:18,920
Speaker 1: looks like a metal detector that you walk out, but

971
00:50:19,000 --> 00:50:22,520
Speaker 1: it's using AI and computer vision and they are going

972
00:50:22,560 --> 00:50:26,200
Speaker 1: to ditch the physical people that check your receipts in

973
00:50:26,239 --> 00:50:30,880
Speaker 1: lieu of AI. And let's see, they unveiled this technology

974
00:50:30,880 --> 00:50:34,120
Speaker 1: at CS this year. I did not see this at CES,

975
00:50:34,239 --> 00:50:37,000
Speaker 1: so I guess I missed it. But right now it's

976
00:50:37,040 --> 00:50:40,799
Speaker 1: in one hundred and twenty clubs Sam's Clubs and it

977
00:50:40,880 --> 00:50:46,400
Speaker 1: basically compares what's in your shopping cart to your receipt.

978
00:50:46,680 --> 00:50:49,239
Speaker 1: And I'm not sure how it's doing that, but it

979
00:50:49,280 --> 00:50:52,200
Speaker 1: says the technology seamlessly confirms that members have paid for

980
00:50:52,239 --> 00:50:55,880
Speaker 1: all items in their shopping carts without requiring associate verification.

981
00:50:56,800 --> 00:50:59,120
Speaker 1: Now they're still going to be an associate at the exit,

982
00:50:59,280 --> 00:51:02,440
Speaker 1: but they're more just to kind of supervise the system.

983
00:51:03,400 --> 00:51:08,279
Speaker 1: Kind of interesting, and this is they took a direct

984
00:51:08,400 --> 00:51:11,960
Speaker 1: job at Amazon in their press release saying as some

985
00:51:12,160 --> 00:51:16,040
Speaker 1: people are ditching their computer vision technology, we are embracing it.

986
00:51:16,760 --> 00:51:20,480
Speaker 1: And that was a direct job at Amazon giving up

987
00:51:20,480 --> 00:51:23,760
Speaker 1: on their just walk out technology. Now, the biggest comment

988
00:51:23,800 --> 00:51:26,080
Speaker 1: I got about this when I put this on my

989
00:51:26,200 --> 00:51:28,720
Speaker 1: social media, everyone was saying, Oh, Rich, are you sure

990
00:51:28,760 --> 00:51:32,520
Speaker 1: that this is not powered by people in India? Because

991
00:51:32,560 --> 00:51:34,759
Speaker 1: if you saw the big thing about the Amazon just

992
00:51:34,840 --> 00:51:39,200
Speaker 1: walk out someone one person said that Amazon's just walk

993
00:51:39,200 --> 00:51:43,120
Speaker 1: out technology was powered by people in India watching the

994
00:51:43,160 --> 00:51:47,719
Speaker 1: cameras a thousand people. Give me a break. They did

995
00:51:47,719 --> 00:51:51,120
Speaker 1: not have people in India watching cameras from all the

996
00:51:51,160 --> 00:51:54,000
Speaker 1: Amazon stores in real time. No, what those people were

997
00:51:54,040 --> 00:51:57,400
Speaker 1: doing is when there was an issue that would be

998
00:51:57,600 --> 00:52:00,480
Speaker 1: flipped to the people in India, and they would say, hey,

999
00:52:00,520 --> 00:52:02,839
Speaker 1: can you look at this and see what happens here?

1000
00:52:03,200 --> 00:52:05,640
Speaker 1: Did this person pick up a box of fruity pebbles

1001
00:52:05,840 --> 00:52:08,520
Speaker 1: when our system said they looked at cocoa pebbles?

1002
00:52:08,960 --> 00:52:09,120
Speaker 3: Right?

1003
00:52:09,880 --> 00:52:13,359
Speaker 1: It wasn't someone watching every single camera in real time.

1004
00:52:13,400 --> 00:52:17,040
Speaker 1: That's insane. Nobody's doing that. Amazon would not base their

1005
00:52:17,080 --> 00:52:20,520
Speaker 1: technology on people in a call center watching cameras in

1006
00:52:20,560 --> 00:52:22,400
Speaker 1: real time to see what kind of peanut butter I

1007
00:52:22,440 --> 00:52:26,080
Speaker 1: pick up? Come on, but people, that was literally the

1008
00:52:26,120 --> 00:52:28,719
Speaker 1: comment I got over and over if you believe that

1009
00:52:28,840 --> 00:52:33,400
Speaker 1: Amazon would do that. I mean, just one person reporting

1010
00:52:33,440 --> 00:52:36,640
Speaker 1: something in our world, and I use reporting with air quotes.

1011
00:52:37,480 --> 00:52:41,600
Speaker 1: Just because one person posts something and fifty thousand other

1012
00:52:41,719 --> 00:52:46,120
Speaker 1: blogs I call them klingons all rewrite with that person

1013
00:52:46,200 --> 00:52:48,680
Speaker 1: wrote and put it as fact and truth. That does

1014
00:52:48,719 --> 00:52:53,120
Speaker 1: not make it fact and truth. Come on. And Amazon,

1015
00:52:53,160 --> 00:52:55,960
Speaker 1: by the way, is not ditching the just walkout technology.

1016
00:52:55,960 --> 00:52:58,799
Speaker 1: They're getting rid of it in their stores, but they

1017
00:52:58,840 --> 00:53:04,880
Speaker 1: are all these other third third party retailers are using it. Anyway,

1018
00:53:04,960 --> 00:53:07,680
Speaker 1: Let me calm down here, all right? Coming up? Oh

1019
00:53:07,719 --> 00:53:09,880
Speaker 1: I need I need this app. It's called be Present.

1020
00:53:09,960 --> 00:53:11,480
Speaker 1: We're going to talk to the founder of an app

1021
00:53:11,480 --> 00:53:14,319
Speaker 1: that helps you be on your phone a little bit less.

1022
00:53:14,360 --> 00:53:18,319
Speaker 1: You are listening to rich on Tech. Welcome back to

1023
00:53:18,560 --> 00:53:20,719
Speaker 1: rich on Tech. Rich Demiro here hanging out with you,

1024
00:53:20,840 --> 00:53:25,000
Speaker 1: talking technology. If you want to get on the phone lines,

1025
00:53:25,000 --> 00:53:27,480
Speaker 1: we'll take a couple of calls after this interview. Eight

1026
00:53:27,480 --> 00:53:30,400
Speaker 1: eight eight rich one oh one eight eight eight seven

1027
00:53:30,520 --> 00:53:34,400
Speaker 1: four to two four one zero one. Well, I'm very

1028
00:53:34,400 --> 00:53:37,920
Speaker 1: excited for my next guest because it's always interesting to

1029
00:53:37,960 --> 00:53:41,440
Speaker 1: me when we have an app that tries to keep

1030
00:53:41,480 --> 00:53:44,200
Speaker 1: you on your phone less, and that's exactly what be

1031
00:53:44,400 --> 00:53:45,080
Speaker 1: Present does.

1032
00:53:45,840 --> 00:53:45,960
Speaker 3: Uh.

1033
00:53:46,120 --> 00:53:49,239
Speaker 1: Welcome to the show, Jack Winston, founder of an app

1034
00:53:49,280 --> 00:53:51,439
Speaker 1: called be Present. Jack. Welcome to the show.

1035
00:53:52,000 --> 00:53:53,279
Speaker 2: Great, thanks for having me Rich.

1036
00:53:53,600 --> 00:53:56,400
Speaker 1: So this is a problem. People are on their phones

1037
00:53:56,680 --> 00:54:00,680
Speaker 1: way too much, and myself included. You know, I am

1038
00:54:00,719 --> 00:54:03,520
Speaker 1: a tech person, so obviously I have an excuse to

1039
00:54:03,560 --> 00:54:06,120
Speaker 1: myself and to my family members, you know, like my

1040
00:54:06,239 --> 00:54:08,440
Speaker 1: kids when they're like, Dad, look at this amazing picture

1041
00:54:08,440 --> 00:54:11,080
Speaker 1: I just drew. I'm like, kid, come on, I'm doing

1042
00:54:11,080 --> 00:54:16,200
Speaker 1: my emails for work. Just kidding. Yeah, yeah, No.

1043
00:54:16,239 --> 00:54:18,960
Speaker 2: It's a massive problem, both in terms of the time

1044
00:54:19,000 --> 00:54:21,839
Speaker 2: that we spend, but I think even deeper than that.

1045
00:54:22,000 --> 00:54:24,200
Speaker 2: It's it's more than just the time, but it's the

1046
00:54:24,239 --> 00:54:26,719
Speaker 2: fact that most people aren't even alone with their own

1047
00:54:26,760 --> 00:54:29,840
Speaker 2: thoughts today. So more than just spending you know, X

1048
00:54:29,840 --> 00:54:33,040
Speaker 2: amount of time on their phone, every free moment that

1049
00:54:33,080 --> 00:54:35,480
Speaker 2: we have, whether where, like you said, with our kids,

1050
00:54:35,840 --> 00:54:38,160
Speaker 2: or even in an uber or in line for coffee,

1051
00:54:38,200 --> 00:54:41,320
Speaker 2: we're always pulling on our phones trying to distract ourselves.

1052
00:54:41,400 --> 00:54:43,480
Speaker 2: And I truly believe, you know, this is one of

1053
00:54:43,520 --> 00:54:46,759
Speaker 2: the defining problems of our generation today, and we're kind

1054
00:54:46,800 --> 00:54:48,840
Speaker 2: of just waking up to just how big of a

1055
00:54:48,880 --> 00:54:49,520
Speaker 2: problem it is.

1056
00:54:49,920 --> 00:54:53,359
Speaker 1: It's almost it's so odd that like the standard has

1057
00:54:53,400 --> 00:54:56,880
Speaker 1: become staring at your phone, and I will literally say

1058
00:54:56,920 --> 00:54:59,719
Speaker 1: something to someone, like at a Starbucks or like in line,

1059
00:55:00,040 --> 00:55:02,280
Speaker 1: people think you're weird because they just to like, what,

1060
00:55:02,320 --> 00:55:03,839
Speaker 1: why are you talking to me? I don't know. You

1061
00:55:04,320 --> 00:55:05,960
Speaker 1: shouldn't you be looking at your email?

1062
00:55:06,760 --> 00:55:07,399
Speaker 4: We don't.

1063
00:55:07,600 --> 00:55:10,440
Speaker 2: We don't talk to strangers anymore. We missed that serendipity.

1064
00:55:10,520 --> 00:55:12,600
Speaker 2: And I truly believe, Like I live in New York

1065
00:55:12,640 --> 00:55:15,040
Speaker 2: City and I go on the subway, everyone is on

1066
00:55:15,120 --> 00:55:17,879
Speaker 2: their phone as you're in the subway, and I think

1067
00:55:17,880 --> 00:55:19,880
Speaker 2: we're going to look back at this time and pictures

1068
00:55:19,880 --> 00:55:21,640
Speaker 2: and movies, and it's going to be like how we

1069
00:55:21,680 --> 00:55:25,759
Speaker 2: look back at people smoking cigarettes, you know, everyone on

1070
00:55:25,800 --> 00:55:28,319
Speaker 2: their phone. We're going to realize just how detrimental it is,

1071
00:55:28,880 --> 00:55:32,359
Speaker 2: both of the societal level but also personal health. And

1072
00:55:32,360 --> 00:55:34,600
Speaker 2: we're going to think, you know, what were we doing

1073
00:55:34,680 --> 00:55:37,120
Speaker 2: at that time? Right now, it's weird to do the opposite,

1074
00:55:37,120 --> 00:55:39,040
Speaker 2: but I think in the future, you know that that

1075
00:55:39,080 --> 00:55:40,000
Speaker 2: the tides are turning.

1076
00:55:40,360 --> 00:55:42,600
Speaker 1: So explain to me what the app does. What is

1077
00:55:42,680 --> 00:55:43,880
Speaker 1: be Present all about?

1078
00:55:44,600 --> 00:55:48,000
Speaker 2: Yeah, So the general idea be Present is, you know,

1079
00:55:48,120 --> 00:55:51,520
Speaker 2: social The reason why we can't get off our phones

1080
00:55:51,600 --> 00:55:54,520
Speaker 2: is because social media companies and other apps use powerful

1081
00:55:54,560 --> 00:55:58,480
Speaker 2: psychological techniques essentially to keep us addicted to engineer our

1082
00:55:58,520 --> 00:56:02,640
Speaker 2: constant engagement. That's why it's so tough to really reduce

1083
00:56:02,680 --> 00:56:05,760
Speaker 2: your screen time and why current solutions don't really work.

1084
00:56:06,320 --> 00:56:08,920
Speaker 2: And the thesis and insight behind our app is we

1085
00:56:09,000 --> 00:56:12,719
Speaker 2: actually use those same psychological techniques that keep us addicted,

1086
00:56:12,920 --> 00:56:16,959
Speaker 2: but instead to enforce healthy behaviors. So our mobile app

1087
00:56:17,160 --> 00:56:19,800
Speaker 2: it sinks with your screen time and then incorporates features

1088
00:56:19,800 --> 00:56:22,840
Speaker 2: that are proven to impact behavior change. So, for instance,

1089
00:56:22,840 --> 00:56:26,160
Speaker 2: you set screen time goals and then you earn streaks

1090
00:56:26,160 --> 00:56:29,359
Speaker 2: over time as you stick to your goals. You also

1091
00:56:29,440 --> 00:56:32,320
Speaker 2: earn points by reducing your screen time in blocking apps,

1092
00:56:32,320 --> 00:56:34,640
Speaker 2: and then you use those points to compete on weekly

1093
00:56:34,680 --> 00:56:37,520
Speaker 2: leader boards and challenge friends and even earn real life

1094
00:56:37,560 --> 00:56:41,960
Speaker 2: rewards that improve your life. We also have the ability

1095
00:56:41,960 --> 00:56:45,200
Speaker 2: to challenge your friends and keep accountability partners so that

1096
00:56:45,239 --> 00:56:47,680
Speaker 2: you can keep accountability to your goals and really like

1097
00:56:47,719 --> 00:56:51,240
Speaker 2: the idea here is, instead of just making the phone

1098
00:56:51,320 --> 00:56:54,759
Speaker 2: as frustrating as possible to use so that you use

1099
00:56:54,800 --> 00:56:57,040
Speaker 2: it less, which is what most of the current solutions

1100
00:56:57,080 --> 00:57:00,160
Speaker 2: are around app blocking or deleting apps, we actually want

1101
00:57:00,160 --> 00:57:03,919
Speaker 2: to make it fun, motivating, delightful, and empowering to use

1102
00:57:03,960 --> 00:57:06,360
Speaker 2: your phone how you want to use it, kind of

1103
00:57:06,360 --> 00:57:08,440
Speaker 2: replacing that dope mean hit you used to get from

1104
00:57:08,480 --> 00:57:11,440
Speaker 2: scrolling with dope mean for staying off your phone.

1105
00:57:12,200 --> 00:57:14,920
Speaker 1: What I liked about it number one is that it

1106
00:57:15,080 --> 00:57:19,400
Speaker 1: sort of works with the screen time functionality built into

1107
00:57:19,440 --> 00:57:21,760
Speaker 1: the iPhone. So that really surprised me, Like it kind

1108
00:57:21,760 --> 00:57:24,800
Speaker 1: of helped me set the screen time parameters, which I

1109
00:57:24,840 --> 00:57:26,880
Speaker 1: was like, oh, that was really cool because I've done

1110
00:57:26,920 --> 00:57:28,600
Speaker 1: this with my kids. You know, with the screen time,

1111
00:57:28,640 --> 00:57:30,560
Speaker 1: it's a pain like Apple does not make it easy

1112
00:57:30,560 --> 00:57:32,840
Speaker 1: to kind of set up those limits, and so this

1113
00:57:32,920 --> 00:57:34,440
Speaker 1: made it a lot easier for me to do that

1114
00:57:34,480 --> 00:57:38,400
Speaker 1: for myself. And then in one tap, I was able

1115
00:57:38,400 --> 00:57:40,560
Speaker 1: to tap and say, you know, you set kind of like,

1116
00:57:40,920 --> 00:57:42,640
Speaker 1: you know, when do you want to be off your phone? Okay?

1117
00:57:42,720 --> 00:57:44,000
Speaker 1: Right now? How long do you want to be off?

1118
00:57:44,040 --> 00:57:46,440
Speaker 1: An hour? And I was at my kids basketball game

1119
00:57:46,480 --> 00:57:48,720
Speaker 1: and typically, you know, every time there's a timeout or something,

1120
00:57:48,760 --> 00:57:50,640
Speaker 1: you know, you look at your phone, and it was

1121
00:57:50,680 --> 00:57:52,800
Speaker 1: just like, nope, you're on the present time. And it

1122
00:57:52,880 --> 00:57:54,760
Speaker 1: was just like, oh, I can't use my phone. That's

1123
00:57:54,800 --> 00:57:56,400
Speaker 1: just fine. And of course I made it so I

1124
00:57:56,400 --> 00:57:58,600
Speaker 1: can still use the camera if I needed it. But

1125
00:57:58,680 --> 00:58:00,600
Speaker 1: I thought that those two features a loan, we're like

1126
00:58:00,760 --> 00:58:03,360
Speaker 1: really really great exactly.

1127
00:58:03,440 --> 00:58:06,600
Speaker 2: Yeah, so we integrate with Apple's native screen time API,

1128
00:58:06,760 --> 00:58:09,040
Speaker 2: so we're able to you know, create a seamless user

1129
00:58:09,080 --> 00:58:12,640
Speaker 2: experience around customization and just like the blocking that you mentioned,

1130
00:58:12,960 --> 00:58:15,959
Speaker 2: and yeah, like adding these points of friction I think

1131
00:58:16,360 --> 00:58:19,840
Speaker 2: is important because a lot of our usage is mindless,

1132
00:58:20,160 --> 00:58:22,480
Speaker 2: right like whenever we have a free moment or like

1133
00:58:22,880 --> 00:58:24,840
Speaker 2: you know, people are afraid to be along with their

1134
00:58:24,840 --> 00:58:27,920
Speaker 2: own thoughts today, and so whenever they're still, you know,

1135
00:58:27,960 --> 00:58:30,320
Speaker 2: they take out their phone to try and stimulate themselves,

1136
00:58:30,880 --> 00:58:33,000
Speaker 2: but a lot of that is unconscious, and so adding

1137
00:58:33,040 --> 00:58:36,080
Speaker 2: like the blocking features that you mentioned, adding a little

1138
00:58:36,080 --> 00:58:40,240
Speaker 2: friction creates more awareness and intentionality around how.

1139
00:58:40,080 --> 00:58:40,880
Speaker 1: We use our phone.

1140
00:58:40,920 --> 00:58:44,120
Speaker 2: And so it's really just creating these features that can

1141
00:58:44,200 --> 00:58:47,560
Speaker 2: help people achieve the goals that they already want to achieve,

1142
00:58:47,600 --> 00:58:50,120
Speaker 2: Like you want to be present totally for your son's

1143
00:58:50,160 --> 00:58:52,400
Speaker 2: basketball game. You didn't want to be on your phone,

1144
00:58:52,440 --> 00:58:54,480
Speaker 2: and you were able to use these features to then

1145
00:58:54,600 --> 00:58:57,760
Speaker 2: create that accountability in the future for yourself, and so

1146
00:58:57,800 --> 00:59:00,360
Speaker 2: that's really our goal with what we're building now.

1147
00:59:00,400 --> 00:59:03,520
Speaker 1: The fear people may have is that if they do this,

1148
00:59:04,600 --> 00:59:07,280
Speaker 1: I call it kind of zen mode almost you call

1149
00:59:07,320 --> 00:59:10,840
Speaker 1: it blocking session. To me, it's almost like a zen mode.

1150
00:59:10,920 --> 00:59:12,960
Speaker 1: But is there a way to get around it? Like

1151
00:59:13,040 --> 00:59:16,000
Speaker 1: let's say you start a blocking session for an hour

1152
00:59:16,040 --> 00:59:17,520
Speaker 1: and all of a sudden you need to do something

1153
00:59:17,560 --> 00:59:19,520
Speaker 1: like you have to do it. Can you get out

1154
00:59:19,560 --> 00:59:20,960
Speaker 1: of it? Yeah?

1155
00:59:21,000 --> 00:59:24,040
Speaker 2: So the way it works is you can customize which

1156
00:59:24,120 --> 00:59:26,400
Speaker 2: apps are blocked in the first place. So if you

1157
00:59:26,520 --> 00:59:29,920
Speaker 2: want to use certain specific apps that you know are

1158
00:59:30,120 --> 00:59:32,360
Speaker 2: utility focused or you can't be locked out of then

1159
00:59:32,400 --> 00:59:36,320
Speaker 2: you can customize that as well. We do have you

1160
00:59:36,360 --> 00:59:38,600
Speaker 2: have the ability to get out of the blocking session

1161
00:59:38,960 --> 00:59:42,320
Speaker 2: if you need to. But the main point around that

1162
00:59:42,600 --> 00:59:46,040
Speaker 2: is we actually later on gamification on top of the

1163
00:59:46,080 --> 00:59:49,280
Speaker 2: blocking session. So if you end the blocking session early,

1164
00:59:49,400 --> 00:59:51,640
Speaker 2: you lose the points that you were going to earn,

1165
00:59:51,880 --> 00:59:54,000
Speaker 2: and so you can end it. If something is so

1166
00:59:54,240 --> 00:59:56,320
Speaker 2: dire that you need to access it, then yeah, you'll

1167
00:59:56,360 --> 00:59:59,680
Speaker 2: lose the points. But the point of the gamification is

1168
00:59:59,760 --> 01:00:03,360
Speaker 2: just to create an awareness whenever you're ending that blocking session, like,

1169
01:00:03,560 --> 01:00:06,600
Speaker 2: is ignoring this blocking session and accessing this app these

1170
01:00:06,640 --> 01:00:10,440
Speaker 2: apps worth you know, losing points or losing my streak

1171
01:00:10,680 --> 01:00:13,120
Speaker 2: or having my friends text me telling me that they

1172
01:00:13,160 --> 01:00:15,880
Speaker 2: can tell, you know, with the social features that I've

1173
01:00:15,880 --> 01:00:17,800
Speaker 2: been on my phone for too long, and it's really

1174
01:00:17,880 --> 01:00:20,560
Speaker 2: just you know, the gamification kind of creates that constant

1175
01:00:20,600 --> 01:00:23,480
Speaker 2: awareness of, you know, in the back of your head

1176
01:00:23,720 --> 01:00:27,480
Speaker 2: whenever you're using your phone, like, is this worth losing

1177
01:00:27,560 --> 01:00:30,640
Speaker 2: the game that I'm playing through? Be present so you

1178
01:00:30,640 --> 01:00:32,520
Speaker 2: can always use the apps that you want to use

1179
01:00:32,600 --> 01:00:36,320
Speaker 2: with our app, But it creates a mindfulness and awareness

1180
01:00:36,360 --> 01:00:36,760
Speaker 2: around it.

1181
01:00:37,280 --> 01:00:41,480
Speaker 1: Now there is a b present pro version. Explain what

1182
01:00:41,560 --> 01:00:44,240
Speaker 1: you get with the paid kind of pro version.

1183
01:00:45,040 --> 01:00:47,640
Speaker 2: Yeah, you have a couple of great features in there.

1184
01:00:47,680 --> 01:00:50,320
Speaker 2: So going back to blocking sessions, we have a mode

1185
01:00:50,360 --> 01:00:53,520
Speaker 2: called beast mode within the pro version where you actually

1186
01:00:53,600 --> 01:00:56,320
Speaker 2: can't give up. So before I mentioned you can give

1187
01:00:56,400 --> 01:00:58,480
Speaker 2: up the blocking session right now. You'll just lose points.

1188
01:00:58,640 --> 01:01:00,800
Speaker 2: But some people don't even want that. They want like

1189
01:01:01,040 --> 01:01:05,400
Speaker 2: it totally blocked. So you enable beast mode, and uh,

1190
01:01:05,440 --> 01:01:07,400
Speaker 2: you won't be able to give up no matter how

1191
01:01:07,480 --> 01:01:08,080
Speaker 2: much you tried.

1192
01:01:08,280 --> 01:01:12,480
Speaker 1: Really, if you reset your phone, what if you've restarted, No.

1193
01:01:12,520 --> 01:01:14,880
Speaker 2: If you restart you it Uh. You know we sync

1194
01:01:14,920 --> 01:01:17,880
Speaker 2: with the Apple Screen Time ap I, so we're on

1195
01:01:18,400 --> 01:01:21,880
Speaker 2: uh you know, system level. And yeah, you you can't

1196
01:01:21,880 --> 01:01:24,120
Speaker 2: get around it through that. Now it will end when

1197
01:01:24,160 --> 01:01:26,360
Speaker 2: the timer ends. You know, you set you set the

1198
01:01:26,440 --> 01:01:28,800
Speaker 2: amount of time that you want and you won't like

1199
01:01:28,880 --> 01:01:30,640
Speaker 2: lose your phone forever. So I don't want to scare

1200
01:01:30,680 --> 01:01:33,880
Speaker 2: people out there, but it's just like, let's say you're

1201
01:01:34,080 --> 01:01:36,200
Speaker 2: you really need to get something done. You know, whether

1202
01:01:36,240 --> 01:01:38,360
Speaker 2: you're a student and you have you know, you waited

1203
01:01:38,360 --> 01:01:41,040
Speaker 2: too long to study for finals, or you know you're

1204
01:01:41,080 --> 01:01:43,880
Speaker 2: working and your boss really needs something and you're working remote,

1205
01:01:43,920 --> 01:01:45,560
Speaker 2: you don't want to be on your phone like you

1206
01:01:45,720 --> 01:01:48,640
Speaker 2: enable beast mostly that you really uh, you know, can't

1207
01:01:49,120 --> 01:01:50,520
Speaker 2: access your phone and be tempted.

1208
01:01:50,920 --> 01:01:53,600
Speaker 1: Okay, so we've got about a minute left here. I'm

1209
01:01:53,600 --> 01:01:56,040
Speaker 1: just curious. So you've seen kind of like how people

1210
01:01:56,080 --> 01:01:58,920
Speaker 1: are using the app. Are you seeing a lot of

1211
01:01:58,920 --> 01:02:01,120
Speaker 1: take up from this? Like you're people enjoying this?

1212
01:02:02,040 --> 01:02:04,880
Speaker 2: Yeah, I mean as a founder and entrepreneur, one of

1213
01:02:04,880 --> 01:02:08,040
Speaker 2: the best things about my job is hearing the success

1214
01:02:08,120 --> 01:02:11,479
Speaker 2: stories of our users and our customers and really having

1215
01:02:11,480 --> 01:02:13,800
Speaker 2: an impact on people's lives. You know, we talked with

1216
01:02:13,960 --> 01:02:17,520
Speaker 2: users every every week and we hear some incredible stories.

1217
01:02:17,560 --> 01:02:17,680
Speaker 1: You know.

1218
01:02:17,760 --> 01:02:20,160
Speaker 2: One person just told us that they were able to

1219
01:02:20,200 --> 01:02:22,920
Speaker 2: finish the first draft of their novel because our app.

1220
01:02:23,120 --> 01:02:25,560
Speaker 2: Because of our app. Another person was and this is

1221
01:02:25,600 --> 01:02:27,400
Speaker 2: a little scary, and we're hearing this more and more.

1222
01:02:28,000 --> 01:02:30,120
Speaker 2: They were afraid of losing their job. You know, they

1223
01:02:30,160 --> 01:02:32,880
Speaker 2: work remotely, and they were just spending six, seven, eight

1224
01:02:32,920 --> 01:02:35,640
Speaker 2: hours a day on TikTok and they had tried everything before,

1225
01:02:35,800 --> 01:02:38,000
Speaker 2: nothing at worked and our app was the first thing

1226
01:02:38,680 --> 01:02:40,840
Speaker 2: that it worked for them. And so it's great hearing,

1227
01:02:41,640 --> 01:02:45,000
Speaker 2: you know, stories like this, but even more broadly, you know,

1228
01:02:45,040 --> 01:02:48,400
Speaker 2: we hear consistently that one of the main things people

1229
01:02:48,440 --> 01:02:52,440
Speaker 2: are rediscovering is just like the enjoyment of everyday life

1230
01:02:53,040 --> 01:02:56,080
Speaker 2: that people are getting back, and I think that's beautiful

1231
01:02:56,080 --> 01:02:59,280
Speaker 2: as well as people rediscover, you know, the the extraordinary

1232
01:02:59,320 --> 01:03:02,320
Speaker 2: world that we been that sometimes seems ordinary, but you know,

1233
01:03:02,360 --> 01:03:04,040
Speaker 2: we really can get a lot of enjoyment out of

1234
01:03:04,040 --> 01:03:06,120
Speaker 2: it if we just pick our heads up from the

1235
01:03:06,160 --> 01:03:08,040
Speaker 2: screens and learn to be present.

1236
01:03:08,440 --> 01:03:13,440
Speaker 1: I so agree. The website bpresentapp dot com. It is

1237
01:03:13,480 --> 01:03:17,280
Speaker 1: available for iOS right now. There is an Android wait list,

1238
01:03:17,480 --> 01:03:21,080
Speaker 1: so you are working on an Android app right, Yes,

1239
01:03:21,120 --> 01:03:25,800
Speaker 1: we are. That's very exciting, all right. Jack Winston, founder

1240
01:03:25,880 --> 01:03:28,200
Speaker 1: of the b Present App. I love it. I love

1241
01:03:28,240 --> 01:03:30,000
Speaker 1: what you're doing. I love the idea of this. I

1242
01:03:30,040 --> 01:03:33,240
Speaker 1: think we are seeing sort of a renaissance with people

1243
01:03:33,280 --> 01:03:36,680
Speaker 1: realizing that, yes, it is fun to see all those

1244
01:03:36,680 --> 01:03:39,240
Speaker 1: little numbers light up when you open up Instagram and

1245
01:03:39,040 --> 01:03:41,480
Speaker 1: the likes and the hearts and stuff, but it's a

1246
01:03:41,480 --> 01:03:43,840
Speaker 1: slot machine. That's exactly what it is. You're getting that

1247
01:03:43,920 --> 01:03:49,600
Speaker 1: dopamine hit based on posting stuff and looking for that feedback.

1248
01:03:49,160 --> 01:03:52,760
Speaker 2: Right exactly, and to your point, in the renaissance, like

1249
01:03:52,800 --> 01:03:55,320
Speaker 2: I think we're at the beginning of an inflection point,

1250
01:03:55,360 --> 01:03:57,920
Speaker 2: like a massive movement in the creation really of an

1251
01:03:58,040 --> 01:04:02,040
Speaker 2: entire new category of health and wellness around digital wellness

1252
01:04:02,040 --> 01:04:03,840
Speaker 2: that people will put right up there in the future

1253
01:04:03,880 --> 01:04:08,240
Speaker 2: in five years with fitness, nutrition, sleep, mental health. Like

1254
01:04:08,280 --> 01:04:11,480
Speaker 2: I think people will recognize this is an essential pillar

1255
01:04:12,200 --> 01:04:14,040
Speaker 2: for health, and I think we're just at the beginning

1256
01:04:14,040 --> 01:04:16,080
Speaker 2: of that, and that's why it's so exciting with what

1257
01:04:16,120 --> 01:04:18,200
Speaker 2: we're building right now and being in this space.

1258
01:04:18,240 --> 01:04:20,760
Speaker 1: So I appreciate you having me on rich Thanks well.

1259
01:04:20,760 --> 01:04:22,920
Speaker 1: When I download an app and use it and love it,

1260
01:04:22,960 --> 01:04:24,800
Speaker 1: like I want the people on my show because I

1261
01:04:24,880 --> 01:04:26,880
Speaker 1: just like it's there's a lot of apps out there

1262
01:04:26,880 --> 01:04:29,800
Speaker 1: that I try, and this one really really hit a nerve. Jack,

1263
01:04:29,840 --> 01:04:32,320
Speaker 1: thanks so much for joining me today the website rich

1264
01:04:32,400 --> 01:04:34,600
Speaker 1: on Tech dot tv. Hit the light bulb and you

1265
01:04:34,600 --> 01:04:36,960
Speaker 1: can download the app or just go to the website

1266
01:04:37,000 --> 01:04:40,880
Speaker 1: bpresentapp dot com eight eight eight rich one O one

1267
01:04:41,040 --> 01:04:44,080
Speaker 1: eight eight eight seven four to two four one zero

1268
01:04:44,160 --> 01:04:47,080
Speaker 1: one more of your calls and questions right after this.

1269
01:04:50,560 --> 01:04:53,840
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

1270
01:04:53,840 --> 01:04:57,000
Speaker 1: out with you talking technology. The phone number eight eight

1271
01:04:57,040 --> 01:05:00,840
Speaker 1: eight Rich one O one eight eight eight seven four

1272
01:05:01,000 --> 01:05:05,400
Speaker 1: two four one zero one. If you hear me mention

1273
01:05:05,520 --> 01:05:08,200
Speaker 1: something on the air and you'd like a link, like

1274
01:05:08,240 --> 01:05:10,080
Speaker 1: maybe the app we just talked about, just go to

1275
01:05:10,120 --> 01:05:13,400
Speaker 1: the website Rich on tech dot tv. Hit the light

1276
01:05:13,440 --> 01:05:16,240
Speaker 1: bulb up at the top. That will bring you to

1277
01:05:16,360 --> 01:05:21,160
Speaker 1: the radio show wiki page. This has every show I've

1278
01:05:21,760 --> 01:05:25,040
Speaker 1: almost every show I've ever done, with all of the

1279
01:05:25,080 --> 01:05:28,640
Speaker 1: show notes in order. So for instance, this is show

1280
01:05:28,720 --> 01:05:31,400
Speaker 1: number seventy. You tap that and you can see all

1281
01:05:31,440 --> 01:05:34,600
Speaker 1: of the previous callers and all of the topics I've mentioned,

1282
01:05:35,040 --> 01:05:38,560
Speaker 1: as well as links to the pertinent information that you're

1283
01:05:38,560 --> 01:05:42,439
Speaker 1: looking for. Let's go to John in Los Angeles. John,

1284
01:05:42,440 --> 01:05:43,160
Speaker 1: you're on with Rich.

1285
01:05:44,440 --> 01:05:46,200
Speaker 3: Oh hey, Rich, great show.

1286
01:05:46,440 --> 01:05:46,800
Speaker 1: Thank you.

1287
01:05:47,720 --> 01:05:52,880
Speaker 11: I have a a Dell all in one desktop and

1288
01:05:52,920 --> 01:05:57,439
Speaker 11: it has one terabyte of HDD and two fifty six

1289
01:05:57,520 --> 01:06:01,760
Speaker 11: of FSD memory, and everything is going into my seed drive.

1290
01:06:01,800 --> 01:06:04,400
Speaker 11: My Sea drive is pretty much maxed out, and I

1291
01:06:04,480 --> 01:06:07,560
Speaker 11: have a lot of space left in the d drive,

1292
01:06:07,560 --> 01:06:09,560
Speaker 11: but I don't know how to access that. I mean,

1293
01:06:09,760 --> 01:06:11,600
Speaker 11: I have everything set up in the file, all my

1294
01:06:11,680 --> 01:06:14,919
Speaker 11: documents set up in the files, and you know, it's

1295
01:06:14,960 --> 01:06:18,720
Speaker 11: pretty easy now because I pull it up and you know,

1296
01:06:18,760 --> 01:06:21,320
Speaker 11: everything is set up, but I'm not sure how to

1297
01:06:21,400 --> 01:06:25,720
Speaker 11: access the rest of that storage in the D drive.

1298
01:06:26,160 --> 01:06:28,720
Speaker 1: Interesting, it sounds like, is this like a fusion drive

1299
01:06:28,760 --> 01:06:31,360
Speaker 1: where it has like the two Like it might do

1300
01:06:32,600 --> 01:06:36,000
Speaker 1: kind of temporary things on the SSD, which is a

1301
01:06:36,040 --> 01:06:38,800
Speaker 1: solid state drive, which is a lot faster than the

1302
01:06:38,840 --> 01:06:42,160
Speaker 1: hard drive. So I think that's what the setup is here.

1303
01:06:43,160 --> 01:06:45,720
Speaker 1: And so it may be that it doesn't really wants

1304
01:06:45,720 --> 01:06:47,800
Speaker 1: you to install stuff on the SSD because it's just

1305
01:06:47,920 --> 01:06:51,640
Speaker 1: using it for temporary kind of usage of running programs

1306
01:06:51,640 --> 01:06:55,120
Speaker 1: and things to make that happen faster. So are you

1307
01:06:55,200 --> 01:06:57,600
Speaker 1: running out of space on things you want to store

1308
01:06:57,640 --> 01:06:59,360
Speaker 1: on the drive or what? Well?

1309
01:06:59,440 --> 01:07:02,480
Speaker 11: Yeah, when I to say something, it says storage not long,

1310
01:07:02,600 --> 01:07:06,760
Speaker 11: no more storage available. And I called Dell and they

1311
01:07:06,760 --> 01:07:09,720
Speaker 11: said if I got a new all in one with

1312
01:07:09,840 --> 01:07:14,880
Speaker 11: one terabyte all SSD, then you know everything it would be,

1313
01:07:15,040 --> 01:07:17,200
Speaker 11: the entire terabyte would be accessible.

1314
01:07:17,280 --> 01:07:19,360
Speaker 1: Oh so Dell told you to solve your problem, well

1315
01:07:19,360 --> 01:07:22,040
Speaker 1: you have to do is buy a new computer. Yeah,

1316
01:07:22,120 --> 01:07:23,320
Speaker 1: well that's really helpful.

1317
01:07:25,480 --> 01:07:27,120
Speaker 11: And I actually thought about it for a minute because

1318
01:07:27,120 --> 01:07:29,960
Speaker 11: I was so you know, no I mean, so I'm

1319
01:07:30,000 --> 01:07:32,240
Speaker 11: tired of this. I just don't know how to how

1320
01:07:32,240 --> 01:07:34,600
Speaker 11: to access through US because when I bought it, I'm like,

1321
01:07:34,600 --> 01:07:37,040
Speaker 11: oh wow, a terriblete I'll never use that in my life.

1322
01:07:37,520 --> 01:07:39,760
Speaker 11: And and now it turns out that I only have

1323
01:07:39,880 --> 01:07:44,800
Speaker 11: two two fifty six and I've used that already, so okay.

1324
01:07:44,880 --> 01:07:48,200
Speaker 1: So that so that the SSD is the terabyte.

1325
01:07:49,400 --> 01:07:51,000
Speaker 11: Oh no, and the new one if I if I

1326
01:07:51,040 --> 01:07:55,040
Speaker 11: purchased it, it would be it would be all SSD.

1327
01:07:54,920 --> 01:07:55,960
Speaker 3: Will be all accessible.

1328
01:07:55,960 --> 01:07:59,280
Speaker 1: A couple of things. Number one, I think the easiest

1329
01:07:59,280 --> 01:08:02,320
Speaker 1: way to expand your your hard drive space is to

1330
01:08:03,040 --> 01:08:05,080
Speaker 1: is to you know, if you if you needed to

1331
01:08:05,120 --> 01:08:07,240
Speaker 1: do that is to get you could either start using

1332
01:08:07,280 --> 01:08:09,480
Speaker 1: the cloud. You know, one drive is obviously built into

1333
01:08:09,640 --> 01:08:13,000
Speaker 1: Windows operating system. You can offload some stuff there and

1334
01:08:13,120 --> 01:08:15,400
Speaker 1: use it. And you know, the neat thing about that

1335
01:08:15,440 --> 01:08:18,240
Speaker 1: is because it's built into Explore, you can put the

1336
01:08:18,280 --> 01:08:20,840
Speaker 1: files up into one drive and I think they give

1337
01:08:20,840 --> 01:08:23,680
Speaker 1: you like fifteen gigs of free storage. You can put

1338
01:08:23,680 --> 01:08:26,160
Speaker 1: the files up there. They'll still be visible on your system,

1339
01:08:26,400 --> 01:08:28,599
Speaker 1: but they're not taking up any space. So that's one

1340
01:08:28,640 --> 01:08:31,679
Speaker 1: way of kind of just freeing up maybe fifteen gigs

1341
01:08:31,680 --> 01:08:34,360
Speaker 1: of storage. You can do that if you want. You

1342
01:08:34,400 --> 01:08:37,000
Speaker 1: can add an external drive to your system and you

1343
01:08:37,040 --> 01:08:41,920
Speaker 1: can easily expand infinite amounts of storage by you know,

1344
01:08:41,960 --> 01:08:44,639
Speaker 1: a two terabyte drive that you plug in with USB

1345
01:08:45,439 --> 01:08:48,000
Speaker 1: is going to you know, maybe cost sixty seventy bucks

1346
01:08:48,000 --> 01:08:50,559
Speaker 1: at the most. But the other thing I would do

1347
01:08:50,640 --> 01:08:52,759
Speaker 1: is try to see what is taking up the space

1348
01:08:52,880 --> 01:08:55,519
Speaker 1: on your drive that you have currently. And so there's

1349
01:08:55,520 --> 01:08:57,680
Speaker 1: a couple of programs that I would look into. The

1350
01:08:57,720 --> 01:09:02,280
Speaker 1: first is Windows Directories Statistics. It goes by the term

1351
01:09:02,520 --> 01:09:06,960
Speaker 1: when er stat W I N D I R S

1352
01:09:07,000 --> 01:09:10,240
Speaker 1: T A T dot net. So this will kind of

1353
01:09:11,080 --> 01:09:14,280
Speaker 1: scan your drives and give you a visual understanding of

1354
01:09:14,320 --> 01:09:18,120
Speaker 1: what's taking up the space in those drives. So, for instance,

1355
01:09:18,160 --> 01:09:20,799
Speaker 1: if it's being taken up by the Windows operating system,

1356
01:09:20,920 --> 01:09:23,240
Speaker 1: or maybe you know a couple of large files that

1357
01:09:23,280 --> 01:09:25,360
Speaker 1: you have that you may have forgotten about, you can

1358
01:09:25,439 --> 01:09:27,679
Speaker 1: use that to kind of clear up some space quickly.

1359
01:09:29,040 --> 01:09:31,559
Speaker 1: And then the other one is bleach bit b L

1360
01:09:31,680 --> 01:09:35,240
Speaker 1: E A C H B I T. This will clean

1361
01:09:35,320 --> 01:09:40,080
Speaker 1: up some of the clutter on your system, including some cookies,

1362
01:09:40,160 --> 01:09:45,720
Speaker 1: internet history, broken shortcuts, just unnecessary files to free up

1363
01:09:45,800 --> 01:09:48,680
Speaker 1: valuable disk space, as they say, So this is kind

1364
01:09:48,680 --> 01:09:50,519
Speaker 1: of one of those like maintenance programs, and it will

1365
01:09:50,560 --> 01:09:53,400
Speaker 1: give you an idea of what's what it might clear

1366
01:09:53,479 --> 01:09:55,920
Speaker 1: out before it actually does anything, so you can see.

1367
01:09:55,920 --> 01:09:58,840
Speaker 1: But I would run that and see that that could

1368
01:09:58,840 --> 01:10:00,479
Speaker 1: clear up some stuff as well. But those are the

1369
01:10:00,479 --> 01:10:02,720
Speaker 1: two things i'd recommend, and maybe the external hard drive,

1370
01:10:02,720 --> 01:10:05,080
Speaker 1: maybe the cloud drive. I don't think you need a

1371
01:10:05,120 --> 01:10:07,960
Speaker 1: new computer. It sounds like you just need a way

1372
01:10:08,000 --> 01:10:10,759
Speaker 1: as long as your systems are running, your apps are running,

1373
01:10:10,800 --> 01:10:13,040
Speaker 1: your programs are running. Just sounds like you need to

1374
01:10:13,040 --> 01:10:15,800
Speaker 1: place the store stuff, and so the external drive would

1375
01:10:15,840 --> 01:10:18,000
Speaker 1: probably be your easiest bet with that. This is a

1376
01:10:18,040 --> 01:10:21,000
Speaker 1: desktop computer, you're not moving it around a whole bunch.

1377
01:10:21,960 --> 01:10:24,200
Speaker 1: That combined with these programs to make sure that you're

1378
01:10:24,400 --> 01:10:26,760
Speaker 1: making the most of the disc space that you have,

1379
01:10:28,000 --> 01:10:30,080
Speaker 1: would be the best case scenario that I can think of.

1380
01:10:30,200 --> 01:10:31,880
Speaker 1: But I do think it's funny that Dell said just

1381
01:10:31,920 --> 01:10:35,120
Speaker 1: buy a new computer, because that's not the solution we're

1382
01:10:35,120 --> 01:10:38,320
Speaker 1: looking for, folks. We're looking for a solution that does

1383
01:10:38,360 --> 01:10:43,480
Speaker 1: not cost any extra money. Appreciate the call today. Thanks

1384
01:10:44,040 --> 01:10:46,120
Speaker 1: eight and eight rich one O one eight eight eight

1385
01:10:46,240 --> 01:10:51,120
Speaker 1: seven four to two four one zero one. LinkedIn has

1386
01:10:51,200 --> 01:10:54,160
Speaker 1: games now. If you open up the LinkedIn app, if

1387
01:10:54,200 --> 01:10:56,360
Speaker 1: you love wordle, you might love some of these games.

1388
01:10:56,400 --> 01:11:00,240
Speaker 1: They've got three new games. Cross Climb This is a

1389
01:11:00,320 --> 01:11:03,600
Speaker 1: crossword style game that challenged you to solve clues and

1390
01:11:03,680 --> 01:11:06,519
Speaker 1: fill in the grid. Pinpoint This is a game that

1391
01:11:06,560 --> 01:11:09,439
Speaker 1: tests your knowledge and requires you to locate the correct

1392
01:11:09,479 --> 01:11:13,479
Speaker 1: answer among various options. And then Queens is a game

1393
01:11:13,560 --> 01:11:18,519
Speaker 1: inspired by the chess game, challenging players to strategically place

1394
01:11:18,640 --> 01:11:21,880
Speaker 1: queens on a chess board. So if you want to

1395
01:11:22,200 --> 01:11:24,360
Speaker 1: try these new games out on LinkedIn, if you have

1396
01:11:24,439 --> 01:11:27,000
Speaker 1: the app on your phone, open it up, look at

1397
01:11:27,000 --> 01:11:29,800
Speaker 1: the my network tab that's at the bottom. Tap that

1398
01:11:30,479 --> 01:11:32,559
Speaker 1: and you can get links to these three new games.

1399
01:11:32,600 --> 01:11:35,880
Speaker 1: I have played some of them and it got me

1400
01:11:35,920 --> 01:11:38,080
Speaker 1: to open up the LinkedIn app the last two days.

1401
01:11:38,320 --> 01:11:40,320
Speaker 1: Two out of two days, I guess they've gotten their goal.

1402
01:11:41,200 --> 01:11:43,599
Speaker 1: Eighty eight rich one O one eight eight eight seven

1403
01:11:43,720 --> 01:11:46,200
Speaker 1: four to two four one zero one. More show coming

1404
01:11:46,280 --> 01:11:50,240
Speaker 1: up after this. Welcome to another hour of Rich on Tech.

1405
01:11:50,280 --> 01:11:53,640
Speaker 1: My name is Rich DeMuro, hanging out with you talking technology.

1406
01:11:54,360 --> 01:11:57,160
Speaker 1: Phone lines are triple eight rich one O one eight

1407
01:11:57,280 --> 01:12:00,760
Speaker 1: eight eight seven four to two four one zero one

1408
01:12:01,280 --> 01:12:07,920
Speaker 1: website for the show. Rich on tech dot TV got

1409
01:12:07,920 --> 01:12:09,599
Speaker 1: an email this is what I love about this show.

1410
01:12:09,720 --> 01:12:13,600
Speaker 1: So apparently I might have misunderstood the question from the

1411
01:12:13,640 --> 01:12:19,000
Speaker 1: caller with the storage, and Samir listening chimed in and said, hey,

1412
01:12:19,520 --> 01:12:21,920
Speaker 1: this might be a better way to solve this. And

1413
01:12:22,000 --> 01:12:26,759
Speaker 1: so basically, as I understood it, there was two drives

1414
01:12:26,800 --> 01:12:29,960
Speaker 1: on that computer. One was one terabyte, one was an

1415
01:12:30,040 --> 01:12:33,679
Speaker 1: SSD drive which was smaller. That seemed that that had

1416
01:12:33,680 --> 01:12:38,200
Speaker 1: the operating system and solved. So what Samir recommends is

1417
01:12:38,240 --> 01:12:42,400
Speaker 1: maybe just change the default storage so where your documents

1418
01:12:42,560 --> 01:12:45,840
Speaker 1: or downloads are being stored. So on Windows you can

1419
01:12:45,880 --> 01:12:50,080
Speaker 1: do that. I've got a link up the kind of

1420
01:12:50,479 --> 01:12:52,960
Speaker 1: tutorial for doing that, But basically you would go into

1421
01:12:53,000 --> 01:12:58,080
Speaker 1: file Explorer and change where your documents are stored by default,

1422
01:12:58,760 --> 01:13:02,960
Speaker 1: and that is that might be a better solution. I

1423
01:13:03,000 --> 01:13:05,400
Speaker 1: didn't really catch that part of the conversation, but that

1424
01:13:05,479 --> 01:13:08,679
Speaker 1: could be what was going on. Basically, the operating system

1425
01:13:08,720 --> 01:13:11,320
Speaker 1: is taking up that entire solid state drive and all

1426
01:13:11,360 --> 01:13:13,360
Speaker 1: of the documents are also trying to be stored there,

1427
01:13:13,400 --> 01:13:16,280
Speaker 1: and they've got this one terabyte drive that you can

1428
01:13:16,400 --> 01:13:19,559
Speaker 1: put those documents on so go to the website rich

1429
01:13:19,600 --> 01:13:21,320
Speaker 1: on tech dot TV, hit the light bulb, and I

1430
01:13:21,360 --> 01:13:24,559
Speaker 1: put the instructions on how to change the default document

1431
01:13:24,640 --> 01:13:30,880
Speaker 1: folder location in Windows. Thanks Samir. United Healthcare CEO estimates

1432
01:13:30,880 --> 01:13:35,800
Speaker 1: that nearly a third of Americans may be impacted by

1433
01:13:35,880 --> 01:13:39,920
Speaker 1: the Change Healthcare data breach, which occurred two months ago.

1434
01:13:40,960 --> 01:13:44,040
Speaker 1: A total number of affected individuals remains unclear because the

1435
01:13:44,040 --> 01:13:48,920
Speaker 1: investigation is still ongoing. But the stolen files include personal

1436
01:13:48,960 --> 01:13:52,479
Speaker 1: health information on a substantial portion of people in America.

1437
01:13:53,240 --> 01:13:57,000
Speaker 1: Let's see, what are they going to figure out about us? Cholesterol,

1438
01:13:57,080 --> 01:14:02,559
Speaker 1: too high, blood pressure, too high weight, to not eating right?

1439
01:14:04,840 --> 01:14:08,479
Speaker 1: You know what it's it's But the scary part of

1440
01:14:08,479 --> 01:14:12,479
Speaker 1: this is the information about our personal details. And you

1441
01:14:12,479 --> 01:14:15,479
Speaker 1: can imagine healthcare companies have a lot of information on us,

1442
01:14:15,560 --> 01:14:20,120
Speaker 1: including socials. They haven't said what information is included in this,

1443
01:14:20,240 --> 01:14:22,879
Speaker 1: but the fact that a third of Americans may be impacted,

1444
01:14:22,920 --> 01:14:26,120
Speaker 1: this is scary. This is a big one. It does

1445
01:14:26,160 --> 01:14:29,240
Speaker 1: say there's no evidence that doctor's charts or full medical

1446
01:14:29,280 --> 01:14:32,439
Speaker 1: histories have been found. Now, the way that the hackers

1447
01:14:32,479 --> 01:14:35,280
Speaker 1: got in this is pretty interesting. There was no two

1448
01:14:35,400 --> 01:14:40,720
Speaker 1: factor authentication on a sort of a third party access

1449
01:14:41,360 --> 01:14:44,160
Speaker 1: software that they were using. And what does that tell me?

1450
01:14:44,840 --> 01:14:48,439
Speaker 1: You need to have your two factor authentication set up

1451
01:14:48,439 --> 01:14:51,280
Speaker 1: on your accounts. Please set that up. It will protect

1452
01:14:51,280 --> 01:14:56,040
Speaker 1: you in ways that you can't really imagine because they're

1453
01:14:56,040 --> 01:14:58,920
Speaker 1: trying to get in, believe me. And if you're looking

1454
01:14:58,960 --> 01:15:01,880
Speaker 1: for a new app to play around with, Anthropic has

1455
01:15:01,960 --> 01:15:07,080
Speaker 1: launched their free iOS app for their AI assistant called Claude. Now,

1456
01:15:07,120 --> 01:15:09,679
Speaker 1: I know chat Ebt gets all the headlines, but Claude

1457
01:15:09,720 --> 01:15:14,559
Speaker 1: is actually my preferred AI app. I do pay the

1458
01:15:14,560 --> 01:15:16,720
Speaker 1: twenty dollars a month for it. It literally feels like

1459
01:15:16,760 --> 01:15:19,519
Speaker 1: I have a personal assistant. This thing is so smart.

1460
01:15:20,280 --> 01:15:23,720
Speaker 1: It's funny. No, just kidding. I mean, I don't know

1461
01:15:23,760 --> 01:15:25,640
Speaker 1: if it's funny, but I guess it would be if

1462
01:15:25,680 --> 01:15:29,479
Speaker 1: you asked it for funny stuff. But I will tell you, bobo.

1463
01:15:30,479 --> 01:15:33,479
Speaker 1: We've been playing all eighties songs today. How did I

1464
01:15:33,479 --> 01:15:38,080
Speaker 1: come up with that eighties playlist? AI? All I said

1465
01:15:38,280 --> 01:15:40,880
Speaker 1: was sure, I said, give me a list of twenty

1466
01:15:40,920 --> 01:15:43,640
Speaker 1: five of the most defini I love saying this, the

1467
01:15:43,640 --> 01:15:47,120
Speaker 1: twenty five most definitive eighty songs like who Could Cut?

1468
01:15:47,200 --> 01:15:49,599
Speaker 1: You can't come up with definitive anything because you actually

1469
01:15:49,680 --> 01:15:51,960
Speaker 1: missing one good song. Oh see, this is why I

1470
01:15:52,000 --> 01:15:54,240
Speaker 1: love humans more than AI. What's the song miss in

1471
01:15:54,240 --> 01:15:57,720
Speaker 1: Africa by Toto Ooh yeah yeah, play that on the

1472
01:15:57,720 --> 01:16:00,640
Speaker 1: way back here It okay, I already replaced. See I

1473
01:16:00,800 --> 01:16:03,439
Speaker 1: like that. See this is why we still have humans

1474
01:16:03,479 --> 01:16:07,960
Speaker 1: doing things. But the Claude iOS app is available for free,

1475
01:16:08,439 --> 01:16:10,320
Speaker 1: and the neat thing about it is that you can

1476
01:16:10,360 --> 01:16:13,559
Speaker 1: sync whatever you're doing on the web. You can you

1477
01:16:13,600 --> 01:16:15,639
Speaker 1: can sync it to the app. So if you started

1478
01:16:15,720 --> 01:16:17,760
Speaker 1: typing something on the web and you wanted to pick

1479
01:16:17,800 --> 01:16:20,200
Speaker 1: it up on your phone, you can do that. It

1480
01:16:20,240 --> 01:16:24,479
Speaker 1: also has real time image analysis. It can understand things

1481
01:16:24,520 --> 01:16:26,840
Speaker 1: you take pictures of and give you information about that.

1482
01:16:27,439 --> 01:16:30,120
Speaker 1: And Claude is really good. It's not, maybe not as

1483
01:16:30,160 --> 01:16:33,439
Speaker 1: full featured as chat GPT, but it's really good at

1484
01:16:33,479 --> 01:16:36,880
Speaker 1: sort of understanding text and so if you have like

1485
01:16:36,960 --> 01:16:39,160
Speaker 1: a big document you want to throw at it and

1486
01:16:39,240 --> 01:16:41,600
Speaker 1: ask for some information about it, it's really good at that.

1487
01:16:42,120 --> 01:16:45,839
Speaker 1: It's good for brainstorming, getting quick answers and analyzing scenes

1488
01:16:45,840 --> 01:16:48,439
Speaker 1: and images. And I'm not gonna lie. I used it

1489
01:16:48,439 --> 01:16:51,080
Speaker 1: this morning to rewrite my LinkedIn because I was on

1490
01:16:51,160 --> 01:16:53,880
Speaker 1: LinkedIn playing those games and of course they've got me now.

1491
01:16:54,120 --> 01:16:55,599
Speaker 1: So I was like, oh, I haven't looked at my

1492
01:16:55,640 --> 01:16:58,760
Speaker 1: LinkedIn profile in like ten years. And I literally just

1493
01:16:58,800 --> 01:17:01,400
Speaker 1: said to Claude, hey, can you clean this up? And

1494
01:17:01,439 --> 01:17:04,000
Speaker 1: it went through each one of my previous jobs and

1495
01:17:04,160 --> 01:17:07,160
Speaker 1: just cleaned up my descriptions. It didn't rewrite them in

1496
01:17:07,200 --> 01:17:09,479
Speaker 1: a huge way, but it just cleaned it up. And

1497
01:17:09,600 --> 01:17:11,080
Speaker 1: I was like, Wow, this is a lot easier to

1498
01:17:11,120 --> 01:17:13,680
Speaker 1: read than what I wrote. So I'm telling you this

1499
01:17:13,800 --> 01:17:16,280
Speaker 1: AI stuff is very useful. I understand there's a lot

1500
01:17:16,280 --> 01:17:19,800
Speaker 1: of downsides. It's very scary, but just think about it

1501
01:17:19,840 --> 01:17:23,280
Speaker 1: as a brainstorming buddy. Whatever you need to do. Like

1502
01:17:23,360 --> 01:17:25,720
Speaker 1: let's say you write a sentence. You could say how

1503
01:17:25,720 --> 01:17:27,600
Speaker 1: would you write this to AI? And just paste it

1504
01:17:27,600 --> 01:17:29,680
Speaker 1: in and it's almost like that back and forth that

1505
01:17:29,720 --> 01:17:32,160
Speaker 1: you would have with another human or or a team

1506
01:17:32,240 --> 01:17:36,400
Speaker 1: member or a colleague. But it's superhuman strength and it's

1507
01:17:36,439 --> 01:17:41,040
Speaker 1: it's really incredible. Let's go to Brad in a Key West. Brad,

1508
01:17:41,080 --> 01:17:46,639
Speaker 1: you're on with Rich Hi, thanks him first involved.

1509
01:17:47,040 --> 01:17:48,719
Speaker 9: This is the first time I've.

1510
01:17:48,560 --> 01:17:52,439
Speaker 3: Ever heard you, and I like what I near second

1511
01:17:52,479 --> 01:17:52,920
Speaker 3: of well, it.

1512
01:17:53,040 --> 01:17:53,960
Speaker 9: Just made me a laugh.

1513
01:17:54,520 --> 01:17:57,400
Speaker 3: Be good in the eighties, I was.

1514
01:17:57,360 --> 01:17:59,880
Speaker 9: A club teacher in Chicago, and I could probably do

1515
01:18:00,080 --> 01:18:01,240
Speaker 9: better than the AI.

1516
01:18:01,840 --> 01:18:04,000
Speaker 10: And third of all, and I got a big problem

1517
01:18:04,400 --> 01:18:06,519
Speaker 10: with my Apple iPhone eleven.

1518
01:18:07,880 --> 01:18:12,760
Speaker 9: I updated the I did the update, and all of

1519
01:18:12,800 --> 01:18:16,120
Speaker 9: a sudden, I lost a lot of pictures.

1520
01:18:17,000 --> 01:18:21,040
Speaker 1: Oh that's not good. Okay, it sounds like, uh, I

1521
01:18:21,120 --> 01:18:24,280
Speaker 1: gotta well. Thank you first off for the kind words

1522
01:18:24,320 --> 01:18:26,479
Speaker 1: about the show. I do appreciate you finding me. And

1523
01:18:26,800 --> 01:18:28,760
Speaker 1: I love to hear that we made you laugh, because

1524
01:18:28,760 --> 01:18:33,479
Speaker 1: that's always a nice thing. The pictures on the iPhone,

1525
01:18:33,520 --> 01:18:36,160
Speaker 1: it sounds like you did an update and lost some pictures.

1526
01:18:36,200 --> 01:18:40,559
Speaker 1: That is very concerning. It does happen, and this is

1527
01:18:40,600 --> 01:18:45,080
Speaker 1: why I am always always reminding folks to back things up. Now,

1528
01:18:45,120 --> 01:18:47,680
Speaker 1: in this case, if you didn't have a backup, if

1529
01:18:47,680 --> 01:18:50,160
Speaker 1: you're if you're maybe on not on a I Cloud

1530
01:18:50,280 --> 01:18:54,479
Speaker 1: or something like that. The first place I would look, Brad, is, uh,

1531
01:18:54,680 --> 01:18:57,599
Speaker 1: go into your albums, Like, open up the photos app

1532
01:18:57,640 --> 01:19:00,960
Speaker 1: on your iPhone and uh look look at the albums

1533
01:19:01,560 --> 01:19:03,840
Speaker 1: down at the bottom. There's a tab called albums and

1534
01:19:03,880 --> 01:19:09,320
Speaker 1: there's a recently deleted folder. And Apple just recently made

1535
01:19:09,320 --> 01:19:12,720
Speaker 1: this where you have to use your biometrics to unlock it,

1536
01:19:12,720 --> 01:19:16,160
Speaker 1: which is pretty smart because you know people delete photos

1537
01:19:16,200 --> 01:19:18,680
Speaker 1: that are unwanted or maybe you know it could be

1538
01:19:18,680 --> 01:19:20,360
Speaker 1: as simple as you don't look good in a picture

1539
01:19:20,400 --> 01:19:22,000
Speaker 1: and you delete it, and maybe you don't want that

1540
01:19:22,040 --> 01:19:24,800
Speaker 1: to get out. So once you use your face ID

1541
01:19:25,080 --> 01:19:26,840
Speaker 1: or your thumbprint, whatever it is, you said you have

1542
01:19:26,880 --> 01:19:29,960
Speaker 1: the eleven, so it's face ID, you can unlock that.

1543
01:19:30,040 --> 01:19:32,479
Speaker 1: I would look in there and see if your pictures

1544
01:19:32,520 --> 01:19:35,799
Speaker 1: are in the recently deleted It will keep any pictures

1545
01:19:35,800 --> 01:19:39,040
Speaker 1: that it deletes for at least thirty days now if

1546
01:19:39,080 --> 01:19:42,719
Speaker 1: it's not in there. The other place I would recommend

1547
01:19:42,800 --> 01:19:45,840
Speaker 1: looking is an old backup of your phone. So go

1548
01:19:45,880 --> 01:19:51,800
Speaker 1: into settings and go into iCloud and there is a

1549
01:19:51,920 --> 01:19:56,880
Speaker 1: section of iCloud backup and it says if backup this

1550
01:19:56,960 --> 01:20:00,599
Speaker 1: phone is on, that is a complete backup of your phone,

1551
01:20:01,120 --> 01:20:03,240
Speaker 1: and you can tap in there and see when the

1552
01:20:03,320 --> 01:20:06,880
Speaker 1: last backup was done and how big that backup is.

1553
01:20:06,920 --> 01:20:08,800
Speaker 1: So on my phone, for instance, it's one hundred and

1554
01:20:08,840 --> 01:20:12,320
Speaker 1: thirty gigabytes because my photos are not included in my

1555
01:20:13,400 --> 01:20:15,639
Speaker 1: iCloud backup because I back them up to a third

1556
01:20:15,640 --> 01:20:19,080
Speaker 1: party service, which is Google Photos. But what you could

1557
01:20:19,160 --> 01:20:22,879
Speaker 1: do is you could. If that backup is from before

1558
01:20:22,920 --> 01:20:26,040
Speaker 1: you did the update, you can go into that backup

1559
01:20:26,080 --> 01:20:28,280
Speaker 1: and retrieve those photos. You might need to use a

1560
01:20:28,320 --> 01:20:31,160
Speaker 1: third party program to do that. There's a way to

1561
01:20:31,200 --> 01:20:33,840
Speaker 1: download that backup to a computer and then use a

1562
01:20:33,880 --> 01:20:36,800
Speaker 1: third party program like i'm azing to kind of go

1563
01:20:36,880 --> 01:20:39,439
Speaker 1: through that backup and see if the pictures are in

1564
01:20:39,479 --> 01:20:44,160
Speaker 1: there and extract those. If that doesn't work, or if

1565
01:20:44,200 --> 01:20:46,960
Speaker 1: you don't want to do that, you could also bring

1566
01:20:47,040 --> 01:20:49,559
Speaker 1: back your entire phone from that backup. It's a little

1567
01:20:49,600 --> 01:20:53,000
Speaker 1: bit more complicated. You'd have to factory reset your phone

1568
01:20:53,040 --> 01:20:55,240
Speaker 1: and then bring it back using that. I don't recommend that,

1569
01:20:55,360 --> 01:20:58,519
Speaker 1: but in the dire straits you could do that. But Brad,

1570
01:20:58,520 --> 01:21:02,519
Speaker 1: the bigger take way I have is please backup photos.

1571
01:21:03,160 --> 01:21:06,640
Speaker 1: Please backup photos to a third party backup, whether it

1572
01:21:06,720 --> 01:21:10,160
Speaker 1: is Amazon Photos. Amazon Photos is great if you have

1573
01:21:10,200 --> 01:21:14,880
Speaker 1: Amazon Prime. Amazon Photos is free and unlimited at least

1574
01:21:14,960 --> 01:21:17,439
Speaker 1: until they decide to change that. But for right now,

1575
01:21:18,000 --> 01:21:20,559
Speaker 1: if you have an Amazon Prime membership, you can download

1576
01:21:20,560 --> 01:21:24,320
Speaker 1: the Amazon Photos app to your phone iPhone are Android

1577
01:21:24,360 --> 01:21:26,880
Speaker 1: and it will back up all of your photos and

1578
01:21:26,920 --> 01:21:30,120
Speaker 1: it will do that for free and onlimited at full resolution.

1579
01:21:31,160 --> 01:21:32,600
Speaker 1: So at the very least, if you don't want to

1580
01:21:32,640 --> 01:21:35,040
Speaker 1: pay for anything else and you have Amazon Prime, do

1581
01:21:35,120 --> 01:21:37,479
Speaker 1: yourself a favor and download that app and let it

1582
01:21:37,520 --> 01:21:40,519
Speaker 1: back up your pictures. And that way, if anything happens

1583
01:21:40,560 --> 01:21:43,680
Speaker 1: to your pictures, it is a one way backup. So

1584
01:21:43,760 --> 01:21:46,360
Speaker 1: basically they all go up into Amazon, they will be there,

1585
01:21:46,680 --> 01:21:48,600
Speaker 1: and it doesn't sync with your deletes. So if you

1586
01:21:48,640 --> 01:21:51,040
Speaker 1: delete something from your phone, it's not going to delete

1587
01:21:51,040 --> 01:21:54,800
Speaker 1: out of Amazon. And that is unlimited for photos only,

1588
01:21:55,040 --> 01:21:57,920
Speaker 1: not for videos. So I recommend that in the Amazon apps,

1589
01:21:57,960 --> 01:22:00,799
Speaker 1: you don't use up all your space. Just go ahead

1590
01:22:00,800 --> 01:22:04,400
Speaker 1: and toggle off the videos. And you're saying, well, rich,

1591
01:22:04,439 --> 01:22:06,120
Speaker 1: what about my videos? You're going to have to figure

1592
01:22:06,120 --> 01:22:09,040
Speaker 1: out a secondary solution for that. Amazon. What they're trying

1593
01:22:09,080 --> 01:22:11,120
Speaker 1: to do is get you to use that app. The

1594
01:22:11,240 --> 01:22:13,400
Speaker 1: videos use up all the video storage. I think they

1595
01:22:13,400 --> 01:22:16,120
Speaker 1: give you five gigabytes for videos, and they say, hey,

1596
01:22:16,120 --> 01:22:18,200
Speaker 1: you're out of storage, you want to buy more, and

1597
01:22:18,280 --> 01:22:21,360
Speaker 1: of course a percentage of people will do that. The

1598
01:22:21,400 --> 01:22:23,479
Speaker 1: other way is just to use an app to back

1599
01:22:23,560 --> 01:22:26,400
Speaker 1: up your photos. Whether it is Google Photos, whether it

1600
01:22:26,520 --> 01:22:30,360
Speaker 1: is Dropbox, whether it is i edrive, whatever, you do,

1601
01:22:31,040 --> 01:22:33,519
Speaker 1: find some way to back up your pictures because these

1602
01:22:33,560 --> 01:22:36,720
Speaker 1: things do happen. And if you're updating your phone to

1603
01:22:36,800 --> 01:22:39,439
Speaker 1: new software, I would run a backup of your phone

1604
01:22:39,479 --> 01:22:41,840
Speaker 1: before you do that, so you can go in and

1605
01:22:41,880 --> 01:22:46,479
Speaker 1: toggle and manual backup of your phone. When you go

1606
01:22:46,560 --> 01:22:48,519
Speaker 1: into that, I'll tell you how to find it. One

1607
01:22:48,520 --> 01:22:52,120
Speaker 1: more time. Settings tap Apple ID up at the top

1608
01:22:52,640 --> 01:22:57,000
Speaker 1: and where it says iCloud, it says iCloud backup. You

1609
01:22:57,040 --> 01:22:59,720
Speaker 1: tap that and it says back up now. Because a

1610
01:22:59,760 --> 01:23:01,840
Speaker 1: lot of times you may go into this and you

1611
01:23:01,880 --> 01:23:04,200
Speaker 1: may find that your phone hasn't backed up in months,

1612
01:23:04,560 --> 01:23:06,519
Speaker 1: depending on how you charge your phone and how it's

1613
01:23:06,520 --> 01:23:08,719
Speaker 1: connected to Wi Fi. So it will tell you last

1614
01:23:08,760 --> 01:23:13,439
Speaker 1: successful backup for me was interesting. See it should have

1615
01:23:13,479 --> 01:23:16,320
Speaker 1: been last night, but it was not last night. It

1616
01:23:16,360 --> 01:23:19,080
Speaker 1: was two nights ago. So that's that's news to me.

1617
01:23:19,880 --> 01:23:22,200
Speaker 1: Should have backed up last night. Now it'll I gotta

1618
01:23:22,200 --> 01:23:24,000
Speaker 1: figure out why it didn't it was two days ago.

1619
01:23:25,680 --> 01:23:28,719
Speaker 1: Coming up this hour, we're gonna talk to John Faulkner

1620
01:23:28,800 --> 01:23:33,160
Speaker 1: of Clean Fleet Report. He's gonna tell us about the

1621
01:23:33,600 --> 01:23:37,080
Speaker 1: all electric Accura ZDX plus. I've got a couple a

1622
01:23:37,200 --> 01:23:40,639
Speaker 1: couple more apps to tell you about. GPS Powered Audio

1623
01:23:40,720 --> 01:23:43,760
Speaker 1: Tour Guide. This one's really cool. You are listening to

1624
01:23:44,160 --> 01:23:48,400
Speaker 1: rich on Tech. Welcome back to rich On Tech. Eight

1625
01:23:48,400 --> 01:23:51,000
Speaker 1: eight eight rich one O one eight eight eight seven

1626
01:23:51,160 --> 01:23:55,519
Speaker 1: four to two four one zero one. Let's go to

1627
01:23:55,600 --> 01:23:57,800
Speaker 1: John and Bakersfield. John, you're on with Rich.

1628
01:23:59,439 --> 01:24:06,400
Speaker 3: Hello, Rich, Rich, I've had a devil of a time.

1629
01:24:06,880 --> 01:24:09,160
Speaker 3: I'm hold on second. Okay, I'm going to be back.

1630
01:24:09,240 --> 01:24:10,320
Speaker 3: I got to take this call.

1631
01:24:10,840 --> 01:24:11,200
Speaker 1: Okay.

1632
01:24:12,360 --> 01:24:19,639
Speaker 3: I've had my accounts hacked, starting with purchase at best

1633
01:24:19,680 --> 01:24:24,640
Speaker 3: Buy back in late January of purchasing the new S

1634
01:24:24,720 --> 01:24:32,160
Speaker 3: twenty four. And what's happened most recently and disturbing, is

1635
01:24:32,600 --> 01:24:36,960
Speaker 3: that they've been able to get account information and then

1636
01:24:37,080 --> 01:24:39,400
Speaker 3: we went and to the extent they actually went in

1637
01:24:39,439 --> 01:24:44,480
Speaker 3: and did a wire transfer of funds to another account.

1638
01:24:44,720 --> 01:24:48,160
Speaker 3: Unfortunately I was monitoring the account and was able to

1639
01:24:48,240 --> 01:24:52,519
Speaker 3: see it before Wells Fargo did, but and that was

1640
01:24:52,520 --> 01:24:56,160
Speaker 3: only because of a text message. Most recently, I've set

1641
01:24:56,240 --> 01:25:01,160
Speaker 3: up new accounts, new user names. Nineteen is your passwords

1642
01:25:02,640 --> 01:25:06,040
Speaker 3: and this has been done three times. Wow, and most

1643
01:25:06,200 --> 01:25:09,080
Speaker 3: recently one second.

1644
01:25:09,080 --> 01:25:15,400
Speaker 1: Please, So we've got We've got John on the line,

1645
01:25:15,520 --> 01:25:19,160
Speaker 1: and he's had some issues with fraud on his bank

1646
01:25:19,160 --> 01:25:23,439
Speaker 1: account and uh, I guess we're getting to the question here.

1647
01:25:23,520 --> 01:25:25,240
Speaker 1: So the question is, how.

1648
01:25:25,040 --> 01:25:30,160
Speaker 3: Can I help? My question is that right now, yesterday

1649
01:25:30,240 --> 01:25:32,960
Speaker 3: I was in I spent an hour with fraud in

1650
01:25:33,080 --> 01:25:39,200
Speaker 3: Wells Fargo and anyway, set up new passwords, everything, new

1651
01:25:39,280 --> 01:25:44,200
Speaker 3: user names and the UH and I've had two step

1652
01:25:44,240 --> 01:25:49,920
Speaker 3: authentication all along and so we did it again yesterday

1653
01:25:50,520 --> 01:25:56,479
Speaker 3: and by at uh uh at uh here this morning.

1654
01:25:56,960 --> 01:26:01,080
Speaker 3: I checked the account last night and we're okay it

1655
01:26:01,120 --> 01:26:04,120
Speaker 3: this morning I get a note, a note, I get

1656
01:26:04,160 --> 01:26:08,519
Speaker 3: a text from Wells that they want to uh give

1657
01:26:08,720 --> 01:26:14,559
Speaker 3: me the UH code for two step authentication. Okay, I

1658
01:26:14,600 --> 01:26:16,880
Speaker 3: look at it. I am on the account, so I'm

1659
01:26:16,880 --> 01:26:20,360
Speaker 3: fine and anyway and here A few minutes later, I

1660
01:26:20,400 --> 01:26:23,840
Speaker 3: get another text from Wells that we have and which

1661
01:26:23,920 --> 01:26:28,120
Speaker 3: I did not respond. I did nothing, okay, And then

1662
01:26:28,320 --> 01:26:32,759
Speaker 3: another a few minutes later that this person a person

1663
01:26:32,880 --> 01:26:36,520
Speaker 3: has been added to the Zelli accounts as a payee.

1664
01:26:37,640 --> 01:26:42,400
Speaker 1: And that it sounds like someone's got access to your

1665
01:26:42,479 --> 01:26:47,040
Speaker 1: to your computer or your phone. What uh, how can

1666
01:26:47,080 --> 01:26:47,360
Speaker 1: I help?

1667
01:26:48,520 --> 01:26:50,800
Speaker 3: I've been through this thing. Three I've been through I've

1668
01:26:50,800 --> 01:26:54,080
Speaker 3: had three people go and check the phone. They all

1669
01:26:54,120 --> 01:26:58,000
Speaker 3: the updates have total avvy with everything on it. Everything

1670
01:26:58,040 --> 01:27:01,960
Speaker 3: is up to date, and it can systemically comes up lean.

1671
01:27:02,120 --> 01:27:04,200
Speaker 1: Are you an Android or iPhone.

1672
01:27:04,280 --> 01:27:06,400
Speaker 3: Android the Galaxy S twenty four?

1673
01:27:06,600 --> 01:27:10,400
Speaker 1: Okay? And you are you running a VPN?

1674
01:27:11,720 --> 01:27:11,880
Speaker 3: No?

1675
01:27:12,040 --> 01:27:16,519
Speaker 1: Okay, that's good and okay. So the problem is, so

1676
01:27:16,560 --> 01:27:18,720
Speaker 1: the question is why does this keep happening? Is that

1677
01:27:18,760 --> 01:27:19,240
Speaker 1: the question?

1678
01:27:19,760 --> 01:27:22,800
Speaker 3: Yeah? And what's more is that he's like today they

1679
01:27:22,800 --> 01:27:25,880
Speaker 3: got in and they transferred a thousand off a Zelli

1680
01:27:26,720 --> 01:27:32,640
Speaker 3: via Zellie and and there is no the two step authentication.

1681
01:27:33,439 --> 01:27:36,000
Speaker 3: They didn't just like it's being mirrored.

1682
01:27:36,360 --> 01:27:40,120
Speaker 1: Yeah, that's that's yeah. Okay, So a couple of things.

1683
01:27:40,240 --> 01:27:42,559
Speaker 1: How are you getting the two step authentication code? Is

1684
01:27:42,560 --> 01:27:43,559
Speaker 1: it through your phone number?

1685
01:27:44,920 --> 01:27:47,280
Speaker 3: Yeah? It comes from my It comes from Wells to

1686
01:27:47,360 --> 01:27:47,800
Speaker 3: my phone.

1687
01:27:47,840 --> 01:27:49,160
Speaker 1: Okay, So even got to the point.

1688
01:27:49,560 --> 01:27:49,960
Speaker 3: Go ahead.

1689
01:27:50,360 --> 01:27:52,400
Speaker 1: So first thing I would do is, well, number one,

1690
01:27:52,400 --> 01:27:55,200
Speaker 1: I think you need a new bank. Honestly, it sounds

1691
01:27:55,240 --> 01:27:59,040
Speaker 1: like their fraud systems are just not detecting this stuff properly,

1692
01:28:00,200 --> 01:28:02,839
Speaker 1: and so I would I would I would switch banks personally.

1693
01:28:02,920 --> 01:28:08,080
Speaker 1: Number one. Number two, it sounds like instead of using

1694
01:28:08,120 --> 01:28:12,360
Speaker 1: the phone number for the authentication codes, the two factor

1695
01:28:12,360 --> 01:28:15,360
Speaker 1: authentication codes, I would switch to an app, So download

1696
01:28:15,400 --> 01:28:19,360
Speaker 1: an app like AUF the au T h Y Duo duo,

1697
01:28:20,120 --> 01:28:23,280
Speaker 1: or you can use Microsoft or Google Authenticator, and I

1698
01:28:23,280 --> 01:28:27,240
Speaker 1: would switch to those instead of the text message because

1699
01:28:27,280 --> 01:28:30,200
Speaker 1: it sounds like someone has access to your text message.

1700
01:28:30,240 --> 01:28:34,040
Speaker 1: I can't exactly tell what's happening here, but this, there's

1701
01:28:34,320 --> 01:28:37,000
Speaker 1: this has happened one time too many times for this

1702
01:28:37,080 --> 01:28:39,439
Speaker 1: to be for me to be comfortable with this. So

1703
01:28:40,000 --> 01:28:41,880
Speaker 1: I know it's a pain to switch banks, but I

1704
01:28:41,920 --> 01:28:45,200
Speaker 1: probably would do that. And I would also when you

1705
01:28:45,240 --> 01:28:48,080
Speaker 1: set up your new bank, I would maybe look into

1706
01:28:48,120 --> 01:28:51,000
Speaker 1: setting up information that is slightly different than before. So

1707
01:28:51,120 --> 01:28:55,439
Speaker 1: maybe even you know, I don't know, just you got

1708
01:28:55,439 --> 01:28:57,640
Speaker 1: to think differently here because this is just this is

1709
01:28:57,680 --> 01:28:59,200
Speaker 1: getting to be a headache. You shouldn't have to be

1710
01:28:59,240 --> 01:29:02,600
Speaker 1: dealing with this only basis I'm telling you, folks, protecting

1711
01:29:02,640 --> 01:29:05,160
Speaker 1: your personal information is going to be priority number one

1712
01:29:05,640 --> 01:29:10,439
Speaker 1: moving forward. Rich on Tech. Welcome back to rich On Tech.

1713
01:29:10,520 --> 01:29:13,400
Speaker 1: Rich Demiro here hanging out with you, talking technology the

1714
01:29:13,400 --> 01:29:18,920
Speaker 1: website rich on Tech dot TV. When you're there, be

1715
01:29:18,960 --> 01:29:21,879
Speaker 1: sure to join the newsletter. You will get a personal

1716
01:29:21,920 --> 01:29:24,240
Speaker 1: message from me, and yes it is very personal. I

1717
01:29:24,240 --> 01:29:27,080
Speaker 1: spend a lot of time writing it, and it's just

1718
01:29:27,160 --> 01:29:30,840
Speaker 1: packed with like good information that I think you should

1719
01:29:30,880 --> 01:29:34,880
Speaker 1: know about. Kind of like this show, but it's you know,

1720
01:29:34,880 --> 01:29:37,400
Speaker 1: it's directed to like all the stuff that happens during

1721
01:29:37,400 --> 01:29:38,800
Speaker 1: the week. I just say, oh, let me put that

1722
01:29:38,840 --> 01:29:42,040
Speaker 1: in the newsletter, and it's it's kind of taken on

1723
01:29:42,080 --> 01:29:44,000
Speaker 1: a life of its own. So if you enjoy that,

1724
01:29:44,200 --> 01:29:46,120
Speaker 1: just go to the website rich on Tech dot tv

1725
01:29:46,800 --> 01:29:49,160
Speaker 1: and pop in your email address and you will get

1726
01:29:49,200 --> 01:29:52,320
Speaker 1: that delivered to your inbox. You can follow me on

1727
01:29:52,360 --> 01:29:55,759
Speaker 1: social media. I am at rich on Tech on Twitter

1728
01:29:56,240 --> 01:29:59,240
Speaker 1: are now known as x although nobody calls it that

1729
01:29:59,240 --> 01:30:04,080
Speaker 1: that I know, Facebook and Instagram at rich on Tech

1730
01:30:04,280 --> 01:30:07,160
Speaker 1: on those places. All right, let's bring up our guest,

1731
01:30:07,680 --> 01:30:12,719
Speaker 1: John Faulkner of Clean Fleet Report. John is constantly driving

1732
01:30:12,800 --> 01:30:15,400
Speaker 1: the latest greatest electric cars, and today he is going

1733
01:30:15,479 --> 01:30:18,080
Speaker 1: to tell us about his time in the twenty twenty

1734
01:30:18,160 --> 01:30:22,000
Speaker 1: four Accura ZDX. John. Welcome to the show, hell Rich,

1735
01:30:22,479 --> 01:30:23,040
Speaker 1: welcome to you.

1736
01:30:23,200 --> 01:30:23,519
Speaker 3: Thank you.

1737
01:30:24,240 --> 01:30:27,880
Speaker 1: So let's talk about Accura in general. Kim and I

1738
01:30:27,920 --> 01:30:29,960
Speaker 1: were just having a side conversation about how much we

1739
01:30:30,040 --> 01:30:33,719
Speaker 1: loved our Accuras. We both owned one. I had zero

1740
01:30:33,800 --> 01:30:36,360
Speaker 1: problems with the Accura. We bought it new and we

1741
01:30:36,479 --> 01:30:38,439
Speaker 1: ended up having to get rid of it because we got,

1742
01:30:38,479 --> 01:30:40,599
Speaker 1: you know, two kids instead of one and we need

1743
01:30:40,600 --> 01:30:42,439
Speaker 1: a little bigger car. But it was a it was

1744
01:30:42,479 --> 01:30:45,439
Speaker 1: an excellent excellent cars. That still the case with Accuras.

1745
01:30:46,360 --> 01:30:49,559
Speaker 9: It is and you are exactly the customer that Accur

1746
01:30:49,760 --> 01:30:55,240
Speaker 9: is hoping to reach with ZDX. Just so people know,

1747
01:30:55,360 --> 01:31:01,000
Speaker 9: Accura is the premium division of Honda and they and

1748
01:31:01,400 --> 01:31:06,240
Speaker 9: the ZDX is actuallys first ever all electric vehicle in

1749
01:31:06,240 --> 01:31:10,680
Speaker 9: the history of the company. And this particular vehicle is

1750
01:31:11,520 --> 01:31:15,280
Speaker 9: built in conjunction with General Motors on what is called

1751
01:31:15,320 --> 01:31:20,559
Speaker 9: the Ultium platform, and that platform for General Motors is

1752
01:31:20,960 --> 01:31:27,320
Speaker 9: actually handling the Blazer EV, the Lyric, the Equinox, the Artique,

1753
01:31:27,360 --> 01:31:33,320
Speaker 9: and the Silverado, and so it shares the platform, the motor,

1754
01:31:33,520 --> 01:31:38,679
Speaker 9: the batteries and everything. And so what Accura told us

1755
01:31:38,920 --> 01:31:44,280
Speaker 9: was that was that their customers wanted to make the

1756
01:31:44,400 --> 01:31:48,040
Speaker 9: change to our electric vehicle, they didn't have it. They

1757
01:31:48,120 --> 01:31:50,919
Speaker 9: found that the majority of those people went over to Tesla.

1758
01:31:51,640 --> 01:31:56,080
Speaker 9: So now Tesla is high on their chart for those

1759
01:31:56,120 --> 01:31:59,160
Speaker 9: customers that they're going after. The people who used to

1760
01:31:59,240 --> 01:32:03,400
Speaker 9: be accurate loyals like Kim and do. And then people

1761
01:32:03,479 --> 01:32:06,200
Speaker 9: that have had Hondas and they want to get back

1762
01:32:06,200 --> 01:32:08,559
Speaker 9: in the family again and they want to make the

1763
01:32:08,640 --> 01:32:09,759
Speaker 9: move to all electric.

1764
01:32:10,640 --> 01:32:13,360
Speaker 1: So what type of what type of range are we

1765
01:32:13,439 --> 01:32:14,400
Speaker 1: talking on this car?

1766
01:32:15,760 --> 01:32:19,720
Speaker 9: Well, the range depends on which which model that you're

1767
01:32:20,320 --> 01:32:23,120
Speaker 9: as you're that you're getting into. There are there are

1768
01:32:23,240 --> 01:32:25,679
Speaker 9: three models and they are.

1769
01:32:27,400 --> 01:32:29,080
Speaker 3: And so what you have is you have the A.

1770
01:32:29,160 --> 01:32:32,799
Speaker 9: Spec which comes in rubal drive and all will drive.

1771
01:32:33,600 --> 01:32:37,240
Speaker 9: And then you then have a Type S, which is

1772
01:32:37,280 --> 01:32:41,320
Speaker 9: the which is the performance model and it's and it

1773
01:32:41,439 --> 01:32:47,600
Speaker 9: comes in overly all will drive. And so the range,

1774
01:32:48,040 --> 01:32:51,600
Speaker 9: the range on these vehicles is going to be A

1775
01:32:51,720 --> 01:32:56,719
Speaker 9: Spec Ruble drive three hundred and thirteen miles, a Spec

1776
01:32:56,840 --> 01:33:01,240
Speaker 9: all will drive three or four, and for the F

1777
01:33:01,439 --> 01:33:04,800
Speaker 9: type it will be two hundred and seventy eight all

1778
01:33:04,800 --> 01:33:05,799
Speaker 9: electric miles.

1779
01:33:05,880 --> 01:33:10,479
Speaker 1: Okay, so around around three hundred, but in reality, you know,

1780
01:33:10,479 --> 01:33:12,880
Speaker 1: they want you to charge to eighty percent, so you know,

1781
01:33:13,000 --> 01:33:16,080
Speaker 1: two fifty two seventy depending on the model you get.

1782
01:33:16,360 --> 01:33:19,000
Speaker 1: I just saw Elon Musk promoting that the model why

1783
01:33:19,280 --> 01:33:23,120
Speaker 1: base model now gets three twenty uh standards, So I

1784
01:33:23,120 --> 01:33:25,760
Speaker 1: think this three hundred to you know, plus is kind

1785
01:33:25,800 --> 01:33:28,120
Speaker 1: of like the new standard. What did you think of

1786
01:33:28,160 --> 01:33:29,640
Speaker 1: this car? And by the way, the price on this

1787
01:33:29,680 --> 01:33:31,519
Speaker 1: car is it really seventy five grand?

1788
01:33:32,760 --> 01:33:32,880
Speaker 4: Oh?

1789
01:33:32,920 --> 01:33:35,200
Speaker 9: Well, if you get it fully loaded, the one the

1790
01:33:35,240 --> 01:33:39,760
Speaker 9: one that we drove on our media press program in Montecito, California. Yes,

1791
01:33:40,400 --> 01:33:43,600
Speaker 9: that's the one that we drove. But the pricing on us,

1792
01:33:44,080 --> 01:33:46,360
Speaker 9: let's want to just hit that real quick. So these

1793
01:33:46,400 --> 01:33:51,160
Speaker 9: prices include the mandatory thirteen hundred and fifty dollars destination charge.

1794
01:33:51,360 --> 01:33:55,839
Speaker 9: So the apec Roubill drive sixty five eight fifty aspec

1795
01:33:55,920 --> 01:33:59,639
Speaker 9: all will drive sixty nine eight fifty type that's all

1796
01:33:59,640 --> 01:34:02,600
Speaker 9: will be seventy four eight fifty. And then if you

1797
01:34:02,680 --> 01:34:06,120
Speaker 9: get it with the performance wheel entire package on the

1798
01:34:06,160 --> 01:34:09,320
Speaker 9: type will drive, it takes us a seventy five eight fifty.

1799
01:34:09,479 --> 01:34:15,639
Speaker 9: So yes, this is a very very excellent entry level

1800
01:34:17,479 --> 01:34:19,600
Speaker 9: BV for people the first one and they want to

1801
01:34:19,600 --> 01:34:22,000
Speaker 9: get into. They will not be disapplentyed with this vehicle

1802
01:34:22,000 --> 01:34:25,880
Speaker 9: at all. However, there are other competitors out there that

1803
01:34:26,040 --> 01:34:31,040
Speaker 9: offer similar range, better range, maybe better performance for less

1804
01:34:31,400 --> 01:34:34,679
Speaker 9: so people need to they just need to their shopping.

1805
01:34:35,120 --> 01:34:39,240
Speaker 1: So I mean you mentioned the Mustang, Machi and the Tesla.

1806
01:34:39,280 --> 01:34:42,160
Speaker 1: Why those are probably the two biggest competitors to this car.

1807
01:34:42,520 --> 01:34:45,120
Speaker 1: I've driven both of those. I've not driven the ZDX,

1808
01:34:45,160 --> 01:34:47,800
Speaker 1: but I imagine since it is an accurate it's you know,

1809
01:34:47,840 --> 01:34:51,000
Speaker 1: the fit and finish is great, the quality is great,

1810
01:34:52,080 --> 01:34:55,160
Speaker 1: but the pricing is is generally higher than those other

1811
01:34:55,200 --> 01:34:58,400
Speaker 1: two models. So what is your takeaway on this car?

1812
01:34:59,320 --> 01:35:02,680
Speaker 9: My takeaway that it was that it was extremely comfortable,

1813
01:35:03,680 --> 01:35:10,120
Speaker 9: very very comfortable to drive. It was it was roomy. Yeah,

1814
01:35:10,160 --> 01:35:13,040
Speaker 9: two digital, two digital displays on the dash and eleven

1815
01:35:13,160 --> 01:35:16,320
Speaker 9: entry your gages and eleven point three or for all

1816
01:35:16,400 --> 01:35:21,240
Speaker 9: your entertainment touch screen. It has Google built in, Apple

1817
01:35:21,280 --> 01:35:25,439
Speaker 9: car Play and Doren Auto. Those are all standards. So

1818
01:35:25,880 --> 01:35:29,599
Speaker 9: very comfortable, power everything once you're inside the car. Nice weather.

1819
01:35:31,080 --> 01:35:34,559
Speaker 9: But there's a question that I asked accurate. I said,

1820
01:35:34,600 --> 01:35:38,080
Speaker 9: since General Motors built this vehicle, and I know you

1821
01:35:38,200 --> 01:35:40,960
Speaker 9: they put their touches on, of course, do they consider

1822
01:35:41,040 --> 01:35:46,519
Speaker 9: this to be up to accurate premium luxury standards? And

1823
01:35:46,640 --> 01:35:47,919
Speaker 9: they said they do.

1824
01:35:49,240 --> 01:35:52,360
Speaker 1: So a GM. GM is actually building the entire car.

1825
01:35:52,400 --> 01:35:54,519
Speaker 1: I thought they just did the ultium part of it,

1826
01:35:54,560 --> 01:35:55,559
Speaker 1: like the battery part.

1827
01:35:55,960 --> 01:35:59,200
Speaker 9: No, they're building it in spring Hill, Tennessee. That's that's

1828
01:35:59,240 --> 01:36:01,840
Speaker 9: good because it qualifies for all the federal state credit.

1829
01:36:02,000 --> 01:36:08,320
Speaker 1: Oh okay, well that's interesting. Yeah, so yeah, No, I'm

1830
01:36:08,360 --> 01:36:11,679
Speaker 1: curious about the charging connector because obviously this I'm guessing

1831
01:36:11,800 --> 01:36:15,040
Speaker 1: has the standard uh what is it CCS or something?

1832
01:36:16,040 --> 01:36:19,000
Speaker 1: And then are are they moving to the Tesla charger?

1833
01:36:19,080 --> 01:36:20,840
Speaker 1: Did they announce that or talk about that?

1834
01:36:21,439 --> 01:36:22,080
Speaker 9: Yes? They are.

1835
01:36:22,880 --> 01:36:25,040
Speaker 1: Okay, so that's interesting because you're gonna get this car.

1836
01:36:25,120 --> 01:36:27,120
Speaker 1: They're going to have an adapter for this car, and

1837
01:36:27,120 --> 01:36:30,200
Speaker 1: then I guess future models will have the uh the

1838
01:36:30,240 --> 01:36:33,320
Speaker 1: Tesla built in? Is it? Is it smart to get

1839
01:36:33,400 --> 01:36:36,200
Speaker 1: a first run of an electric car like this? This

1840
01:36:36,280 --> 01:36:39,240
Speaker 1: is accurate as first go with this. People might be

1841
01:36:39,320 --> 01:36:41,600
Speaker 1: hesitant to get it because of that reason or is

1842
01:36:41,600 --> 01:36:44,160
Speaker 1: that no longer consideration in today's day and age.

1843
01:36:44,920 --> 01:36:50,240
Speaker 9: Well, this this vehicle has been again is impost general

1844
01:36:50,240 --> 01:36:53,800
Speaker 9: motors vehicles that I discussed, and they've been they've been

1845
01:36:53,840 --> 01:36:57,880
Speaker 9: driving them already on the road. So so it's it's

1846
01:36:58,000 --> 01:37:03,120
Speaker 9: proven and it's a it's a good technology. There's not

1847
01:37:03,120 --> 01:37:05,679
Speaker 9: nothing wrong with it at all. I enjoyed the vehicle.

1848
01:37:06,000 --> 01:37:09,720
Speaker 9: It was fast. I went out there and you know,

1849
01:37:09,760 --> 01:37:14,200
Speaker 9: it's it's it's got it's got about high four second

1850
01:37:14,280 --> 01:37:18,960
Speaker 9: range for Zerovice sixty and when we try to pass

1851
01:37:18,960 --> 01:37:21,360
Speaker 9: the big rigs and everything, it just as with all

1852
01:37:21,400 --> 01:37:23,640
Speaker 9: of these in support. So it was right there. So

1853
01:37:24,960 --> 01:37:27,519
Speaker 9: this is good. This is a vehicle that people will

1854
01:37:27,600 --> 01:37:29,439
Speaker 9: get and they will enjoy driving it.

1855
01:37:29,560 --> 01:37:29,720
Speaker 10: Now.

1856
01:37:29,760 --> 01:37:32,920
Speaker 9: Actress says that they don't expect this to be a

1857
01:37:33,080 --> 01:37:36,720
Speaker 9: replacement for another accurate. They expect this to be an

1858
01:37:36,760 --> 01:37:40,320
Speaker 9: Actor family or a Honda family to add this to

1859
01:37:40,439 --> 01:37:45,479
Speaker 9: their household for because because obviously the range and everything,

1860
01:37:46,760 --> 01:37:50,840
Speaker 9: and it's so it's a they're they're they're they're very

1861
01:37:50,840 --> 01:37:53,759
Speaker 9: realistic about this. And it's already been announced that General

1862
01:37:53,760 --> 01:37:57,439
Speaker 9: Motors and Honda have have put a time limit on

1863
01:37:57,760 --> 01:38:00,519
Speaker 9: that that this is the only vehicle they are producer.

1864
01:38:01,120 --> 01:38:03,280
Speaker 9: And so the question came up with what's going to happen?

1865
01:38:03,640 --> 01:38:05,679
Speaker 9: Is this vehicle going to go away? And the answer

1866
01:38:05,720 --> 01:38:09,760
Speaker 9: was no, They're going to continue building this car under

1867
01:38:09,800 --> 01:38:14,760
Speaker 9: the ZDX name. However, starting in twenty twenty six, act

1868
01:38:15,000 --> 01:38:19,040
Speaker 9: will have their own in house built evs put on

1869
01:38:19,120 --> 01:38:22,120
Speaker 9: their own architecture. So what you're going to see is

1870
01:38:22,120 --> 01:38:24,599
Speaker 9: you're going to see this vehicle is going to stay around.

1871
01:38:24,960 --> 01:38:27,560
Speaker 9: Then there's going to be new accurate evs.

1872
01:38:28,160 --> 01:38:30,719
Speaker 1: Well, that sounds a little confusing for the buyer because

1873
01:38:30,760 --> 01:38:34,400
Speaker 1: they wonder should they just wait for the accurate built evs.

1874
01:38:34,520 --> 01:38:37,280
Speaker 1: But I have no doubt that because this is Accura,

1875
01:38:38,400 --> 01:38:40,160
Speaker 1: you know, the quality is there, and of course they

1876
01:38:40,240 --> 01:38:42,600
Speaker 1: want to. I saw this car in person at the

1877
01:38:42,680 --> 01:38:46,000
Speaker 1: Chicago Auto Show. So it's a nice looking car, you know,

1878
01:38:46,240 --> 01:38:48,760
Speaker 1: reminiscent of the m d X and the the rd X.

1879
01:38:49,760 --> 01:38:52,680
Speaker 1: But we'll see, all right, John Faulkner, I'm going to

1880
01:38:53,479 --> 01:38:57,120
Speaker 1: link up your full review from Clean Fleet Reports on

1881
01:38:57,160 --> 01:39:00,360
Speaker 1: the website, rich on tech dot TV. Where you off

1882
01:39:00,360 --> 01:39:02,720
Speaker 1: to next? You're always every time I see you on Instagram,

1883
01:39:02,840 --> 01:39:05,519
Speaker 1: you are off to somewhere amazing. Where are you going next?

1884
01:39:05,960 --> 01:39:10,200
Speaker 9: Well, let's see. Next week in Los Angeles they're having

1885
01:39:10,200 --> 01:39:13,479
Speaker 9: the sheet pull on the new Cadillac up Teak, which

1886
01:39:13,520 --> 01:39:17,759
Speaker 9: is also being built on this platform. I'll be going.

1887
01:39:18,120 --> 01:39:21,120
Speaker 9: I have a trip to Detroit for the Silverado Rev

1888
01:39:21,240 --> 01:39:23,600
Speaker 9: and the Ecro CV. I'm going up to Seattle for

1889
01:39:23,880 --> 01:39:29,799
Speaker 9: the Mustang mocks E and so there's there's always something

1890
01:39:30,160 --> 01:39:32,240
Speaker 9: interesting to drive and to record on.

1891
01:39:32,760 --> 01:39:35,600
Speaker 1: All right, Well, thanks and safe travels and have a

1892
01:39:35,640 --> 01:39:36,200
Speaker 1: great time.

1893
01:39:36,640 --> 01:39:36,800
Speaker 3: Uh.

1894
01:39:36,880 --> 01:39:40,599
Speaker 1: These Uh, these John Faulkner of Clean Fleet Report. Uh,

1895
01:39:40,680 --> 01:39:42,479
Speaker 1: you can go to the website for the review of

1896
01:39:42,520 --> 01:39:45,120
Speaker 1: the Accura z d X. Just go to rich on

1897
01:39:45,160 --> 01:39:47,519
Speaker 1: Tech dot TV. If you haven't been to one of these,

1898
01:39:47,600 --> 01:39:51,120
Speaker 1: uh you know these press events for cars. Oh my gosh,

1899
01:39:51,240 --> 01:39:54,160
Speaker 1: I've been to a couple and uh yeah, they are

1900
01:39:54,240 --> 01:39:57,400
Speaker 1: fun and those car people know how to party. Let's

1901
01:39:57,400 --> 01:40:00,000
Speaker 1: put it that way. You are listening to rich on Tech.

1902
01:40:00,080 --> 01:40:07,120
Speaker 1: Coming up, it's the feedbag. Welcome back to rich on Tech.

1903
01:40:07,240 --> 01:40:14,000
Speaker 1: Rich DeMuro here talking technology with you. Ending the show Man.

1904
01:40:14,240 --> 01:40:16,920
Speaker 1: This time goes so fast. I don't know how three

1905
01:40:16,960 --> 01:40:19,000
Speaker 1: hours goes by so fast. I can't sit through a

1906
01:40:19,000 --> 01:40:22,720
Speaker 1: three hour movie, but somehow I can do this. Let

1907
01:40:22,720 --> 01:40:24,439
Speaker 1: me get through a few apps before we get to

1908
01:40:24,479 --> 01:40:28,839
Speaker 1: the feedbag. Mind Trip dot Ai this is a brand

1909
01:40:28,880 --> 01:40:36,200
Speaker 1: new AI powered travel platform and it's it's kind of

1910
01:40:36,200 --> 01:40:38,000
Speaker 1: funny because you know, I get told about a lot

1911
01:40:38,080 --> 01:40:41,160
Speaker 1: of this stuff before it hits the market, and so

1912
01:40:41,280 --> 01:40:43,600
Speaker 1: AI mind Trip emailed me. They said, hey, we're going

1913
01:40:43,640 --> 01:40:46,680
Speaker 1: to launch this new travel platform and it's going to

1914
01:40:46,720 --> 01:40:49,360
Speaker 1: be incredible and it's all based on AI. And I said, look,

1915
01:40:49,920 --> 01:40:52,400
Speaker 1: I've heard that about a thousand times this year alone.

1916
01:40:52,479 --> 01:40:55,280
Speaker 1: So let me see, let me check it out, and

1917
01:40:55,479 --> 01:40:57,559
Speaker 1: you know, I will get back to you, and sure enough,

1918
01:40:57,680 --> 01:41:00,280
Speaker 1: I check it out and it is good. It's really interesting.

1919
01:41:00,360 --> 01:41:04,080
Speaker 1: So mind trip dot ai it's a it's a it

1920
01:41:04,120 --> 01:41:08,960
Speaker 1: takes like a really full featured approach to not just

1921
01:41:09,000 --> 01:41:12,880
Speaker 1: like a chatbot. But it gives you, like, you know,

1922
01:41:12,920 --> 01:41:14,640
Speaker 1: you take a quiz and tell it what kind of

1923
01:41:14,720 --> 01:41:17,280
Speaker 1: traveler you are, and the chat kind of like adapts

1924
01:41:17,320 --> 01:41:19,559
Speaker 1: to that. You can heart things so that if it

1925
01:41:19,640 --> 01:41:22,080
Speaker 1: recommends something, you can put it in a list, you

1926
01:41:22,120 --> 01:41:27,040
Speaker 1: can create an entire itinerary, you can keep track of expenses.

1927
01:41:27,479 --> 01:41:29,519
Speaker 1: I mean, it's really really full featured. They did a

1928
01:41:29,560 --> 01:41:32,080
Speaker 1: lot of good homework on it. So check it out.

1929
01:41:32,200 --> 01:41:36,439
Speaker 1: Mind trip dot ai just one more tool in the arsenal.

1930
01:41:37,040 --> 01:41:39,559
Speaker 1: Keep in mind it is using AI, so not everything

1931
01:41:39,560 --> 01:41:42,479
Speaker 1: it says, like I asked for a certain type of

1932
01:41:42,479 --> 01:41:45,400
Speaker 1: hotel in Sedona that was a Marriott, and it came

1933
01:41:45,439 --> 01:41:47,760
Speaker 1: back with a Hilton, you know, even though it said

1934
01:41:47,800 --> 01:41:49,320
Speaker 1: it was a Maria, And so you know, you just

1935
01:41:49,360 --> 01:41:52,439
Speaker 1: have to be aware of that stuff. The Arc browser

1936
01:41:52,520 --> 01:41:57,080
Speaker 1: has launched on Windows, presenting a challenge to Chrome and Edge.

1937
01:41:57,439 --> 01:42:00,320
Speaker 1: So Arc is this kind of new fangled brows that

1938
01:42:00,360 --> 01:42:02,760
Speaker 1: a lot of people like on mac os and iOS.

1939
01:42:02,800 --> 01:42:05,559
Speaker 1: I have not used it extensively, but I know there

1940
01:42:05,600 --> 01:42:08,280
Speaker 1: are a lot of fans of it. So that's why

1941
01:42:08,280 --> 01:42:10,240
Speaker 1: I'm telling you about it, because it's just one more

1942
01:42:10,240 --> 01:42:11,680
Speaker 1: option if you want to check it out the way

1943
01:42:11,720 --> 01:42:14,840
Speaker 1: I do things, I just download it, run it, see

1944
01:42:14,840 --> 01:42:16,559
Speaker 1: if I like it. If I like it, I'll continue

1945
01:42:16,640 --> 01:42:19,559
Speaker 1: using it. If not, you know, you move on. But

1946
01:42:19,600 --> 01:42:22,799
Speaker 1: the thing people like about this it's got a collapsible sidebar,

1947
01:42:22,920 --> 01:42:27,559
Speaker 1: a command bar for navigation, and various useful browsing tools.

1948
01:42:28,080 --> 01:42:31,880
Speaker 1: And again it's available for Windows eleven right now, So

1949
01:42:31,880 --> 01:42:33,760
Speaker 1: if you have the latest version of Windows eleven, you

1950
01:42:33,800 --> 01:42:36,400
Speaker 1: can download ARC for Windows. If you want to try

1951
01:42:36,439 --> 01:42:38,439
Speaker 1: out a different web browser, see how things are done

1952
01:42:38,439 --> 01:42:41,000
Speaker 1: a little bit differently. There will be a Windows ten

1953
01:42:41,080 --> 01:42:43,920
Speaker 1: version in the future. And if you use this on

1954
01:42:44,120 --> 01:42:46,719
Speaker 1: mac os and you also somehow have a Windows computer

1955
01:42:46,760 --> 01:42:49,000
Speaker 1: and you download it, you say, rich, this is not

1956
01:42:49,120 --> 01:42:52,000
Speaker 1: the same. Well, there are some features that are not

1957
01:42:52,080 --> 01:42:55,400
Speaker 1: available just yet, but they say they will have releases

1958
01:42:55,520 --> 01:42:59,759
Speaker 1: every week to reach parody between the two platforms. So again,

1959
01:42:59,800 --> 01:43:02,799
Speaker 1: the ARC browser, if you want to try something different

1960
01:43:02,840 --> 01:43:07,800
Speaker 1: on Windows and Shaka Guide this is an app that

1961
01:43:07,840 --> 01:43:10,120
Speaker 1: I met up with when I was in Hawaii. They

1962
01:43:10,120 --> 01:43:13,040
Speaker 1: have been doing this for eight years now and in Hawaii,

1963
01:43:13,080 --> 01:43:15,720
Speaker 1: so it's an app that turns your smartphone into a

1964
01:43:15,840 --> 01:43:20,120
Speaker 1: GPS powered audio tour guide. I love these things. You've

1965
01:43:20,160 --> 01:43:23,439
Speaker 1: heard me talk about it various cities that I go to.

1966
01:43:23,600 --> 01:43:26,000
Speaker 1: I always try to do a walking tour with an

1967
01:43:26,040 --> 01:43:29,640
Speaker 1: audio guide on my phone. It is such a great experience.

1968
01:43:29,840 --> 01:43:32,320
Speaker 1: And of course, obviously the real tour guide is always

1969
01:43:32,320 --> 01:43:35,040
Speaker 1: the best, like the human but that's not always possible.

1970
01:43:35,080 --> 01:43:37,360
Speaker 1: It's expensive, it might be on a timeframe that you

1971
01:43:37,400 --> 01:43:41,200
Speaker 1: can't do. So definitely download one of these apps to

1972
01:43:41,240 --> 01:43:45,840
Speaker 1: your phone to try out a GPS powered audio tour guide.

1973
01:43:46,040 --> 01:43:48,360
Speaker 1: This is mostly for the car, but they do have

1974
01:43:48,439 --> 01:43:53,639
Speaker 1: them walking as well. It's called Shaka Guide. They started

1975
01:43:53,680 --> 01:43:56,760
Speaker 1: out in Hawaii, so you can drive around Hawaii all

1976
01:43:56,760 --> 01:43:59,679
Speaker 1: the different places there. But they also just added national

1977
01:43:59,720 --> 01:44:03,360
Speaker 1: park and scenic drives here in the US mainland, so

1978
01:44:03,400 --> 01:44:08,080
Speaker 1: they've got Yosemite, Yellowstone, scenic drives like the Blue Ridge Parkway,

1979
01:44:08,200 --> 01:44:11,839
Speaker 1: Great Smoky Mountains. They spend a couple months researching each location,

1980
01:44:12,479 --> 01:44:15,719
Speaker 1: so this is not just done like from some office

1981
01:44:15,760 --> 01:44:18,880
Speaker 1: in Hawaii. No, they actually send people out to the locations.

1982
01:44:19,200 --> 01:44:21,519
Speaker 1: They research, they talk to locals, they come up with

1983
01:44:21,560 --> 01:44:23,960
Speaker 1: the guide, then they record it, and then they drive

1984
01:44:24,040 --> 01:44:27,320
Speaker 1: the guide and see what it's like. So tour start

1985
01:44:27,360 --> 01:44:29,320
Speaker 1: around ten dollars. Of course you can get a bundle

1986
01:44:29,320 --> 01:44:34,200
Speaker 1: which is a much better value. But Shaka guide, Shaka guide,

1987
01:44:34,880 --> 01:44:37,200
Speaker 1: and if you don't know what shaka is, I think

1988
01:44:37,240 --> 01:44:39,800
Speaker 1: it's like hang loose kind of thing. That's what I

1989
01:44:39,840 --> 01:44:43,280
Speaker 1: learned in Hawaii. All right, let's go to the feedbag.

1990
01:44:43,400 --> 01:44:46,760
Speaker 1: This is the feedback and the mail bag from you,

1991
01:44:47,880 --> 01:44:51,360
Speaker 1: and let's see this is from I think it was

1992
01:44:51,479 --> 01:44:54,639
Speaker 1: Nil's rich. I agree with you if that was this

1993
01:44:54,680 --> 01:44:56,879
Speaker 1: is about the Amazon when I went off about Amazon

1994
01:44:56,920 --> 01:45:01,040
Speaker 1: and the employees in India. I agree with you if

1995
01:45:01,040 --> 01:45:04,160
Speaker 1: that was the actual context of the comment, i e.

1996
01:45:04,280 --> 01:45:06,800
Speaker 1: Amazon was watching in real time what you buy as

1997
01:45:06,800 --> 01:45:09,880
Speaker 1: you bought it. The comment was completely ridiculous and your

1998
01:45:09,920 --> 01:45:11,799
Speaker 1: peers in the media should have put it in proper

1999
01:45:11,840 --> 01:45:15,000
Speaker 1: context and not turn that headline into clickbait. You should

2000
01:45:15,000 --> 01:45:18,040
Speaker 1: have handled your response better, too. Emotional responses do not

2001
01:45:18,160 --> 01:45:21,759
Speaker 1: help clarify the issue either. Wait, what are you talking about? Nils,

2002
01:45:22,200 --> 01:45:27,120
Speaker 1: I can't get emotional on this show, Okay, fine, objectivity wise,

2003
01:45:27,160 --> 01:45:31,440
Speaker 1: while Amazon, Facebook and among others cannot. It's inhumanly impossible

2004
01:45:31,479 --> 01:45:34,080
Speaker 1: to watch all that video in real time and react. Yes,

2005
01:45:34,120 --> 01:45:37,280
Speaker 1: that was my point to provide proper context as all

2006
01:45:37,280 --> 01:45:39,439
Speaker 1: of you should do. What you should have stated is

2007
01:45:39,439 --> 01:45:42,519
Speaker 1: that Amazon, Facebook Open AI can at a later point

2008
01:45:42,640 --> 01:45:46,840
Speaker 1: review recorded material and provide feedback to their llm's large

2009
01:45:46,920 --> 01:45:49,599
Speaker 1: language models as to whether or not it was right

2010
01:45:49,720 --> 01:45:52,080
Speaker 1: or not right. Open AI did that. Facebook does that,

2011
01:45:52,120 --> 01:45:56,599
Speaker 1: Amazon does it, Neils, you put this one properly. That's

2012
01:45:56,640 --> 01:46:00,679
Speaker 1: exactly That's exactly what I was trying to say that, Yes,

2013
01:46:00,720 --> 01:46:03,040
Speaker 1: they don't have a thousand people in an office watching

2014
01:46:03,080 --> 01:46:05,920
Speaker 1: every single camera from every single Amazon store in real time,

2015
01:46:06,320 --> 01:46:09,639
Speaker 1: but they go back in the review what decision that

2016
01:46:09,680 --> 01:46:12,599
Speaker 1: their AI systems made, and then they help guide that

2017
01:46:13,360 --> 01:46:16,000
Speaker 1: later on, and that is the training process. So yes,

2018
01:46:16,040 --> 01:46:18,839
Speaker 1: one hundred percent, thank you for clarifying that. On my behalf,

2019
01:46:20,120 --> 01:46:22,720
Speaker 1: Sean says, I just came across your video about the

2020
01:46:22,760 --> 01:46:26,320
Speaker 1: starlink on flights to Hawaii. Seems like a monumental improvement,

2021
01:46:26,360 --> 01:46:29,280
Speaker 1: which is great to see. Thanks for that video. On

2022
01:46:29,360 --> 01:46:31,360
Speaker 1: a separate tangent. I travel a lot, and I noticed

2023
01:46:31,400 --> 01:46:33,920
Speaker 1: your laptop seems to be a perfect size for taking

2024
01:46:33,960 --> 01:46:36,840
Speaker 1: on a plane. What size kind is it? I might

2025
01:46:36,920 --> 01:46:39,880
Speaker 1: end up getting one. Best wishes, Sean, Sean, It's funny

2026
01:46:39,880 --> 01:46:43,000
Speaker 1: you should ask this question because it actually wasn't a laptop.

2027
01:46:43,040 --> 01:46:46,000
Speaker 1: It was an iPad with the case on it. It

2028
01:46:46,120 --> 01:46:51,120
Speaker 1: was the iPad Pro with the smart keyboard Apple smart keyboard.

2029
01:46:51,200 --> 01:46:53,920
Speaker 1: The problem was my laptop. I made some major change

2030
01:46:53,920 --> 01:46:56,000
Speaker 1: to it, so I actually couldn't bring it to Hawaii.

2031
01:46:56,640 --> 01:46:59,719
Speaker 1: I tried to download my entire iCloud or delete everything

2032
01:46:59,720 --> 01:47:01,840
Speaker 1: in ie Cloud on my hi Cloud drive, and it

2033
01:47:02,520 --> 01:47:05,880
Speaker 1: literally stopped my computer from working for a week. So

2034
01:47:05,960 --> 01:47:08,800
Speaker 1: my computer I never felt so naked in my entire life.

2035
01:47:08,840 --> 01:47:11,000
Speaker 1: I could not bring my laptop to Hawaii. I was

2036
01:47:11,600 --> 01:47:14,200
Speaker 1: beside myself, so I had to bring an iPad. I

2037
01:47:14,200 --> 01:47:16,280
Speaker 1: don't recommend that if you actually have to get work done,

2038
01:47:16,400 --> 01:47:19,240
Speaker 1: because I think and a laptop is still the way

2039
01:47:19,280 --> 01:47:21,439
Speaker 1: to go. Thanks so much for listening. There are so

2040
01:47:21,439 --> 01:47:23,759
Speaker 1: many ways you can spend your time. I do appreciate

2041
01:47:23,840 --> 01:47:26,479
Speaker 1: you spending it right here with me the website rich

2042
01:47:26,520 --> 01:47:28,880
Speaker 1: on tech dot tv. My name is rich Demiro. I

2043
01:47:28,960 --> 01:47:30,439
Speaker 1: will talk to you real soon.