1 00:00:00,360 --> 00:00:03,880 Speaker 1: It's another jubile phone frame Mornings on the twenties. 2 00:00:10,880 --> 00:00:11,680 Speaker 2: Can I be pushed? 3 00:00:11,720 --> 00:00:12,040 Speaker 1: Hello? 4 00:00:12,840 --> 00:00:16,480 Speaker 2: Push? 5 00:00:16,520 --> 00:00:16,840 Speaker 1: Hello? 6 00:00:17,360 --> 00:00:21,120 Speaker 2: Oh hi is this hold on one second? Sorry? Just 7 00:00:21,120 --> 00:00:27,640 Speaker 2: tell off a little bit. Who who Yeah, hey, this 8 00:00:27,720 --> 00:00:31,480 Speaker 2: is a pet Deacons calling from. Guy was looking for Rachel. 9 00:00:34,440 --> 00:00:36,640 Speaker 2: She is Rachel. 10 00:00:38,200 --> 00:00:40,280 Speaker 1: Yes, can I help you? 11 00:00:40,440 --> 00:00:43,080 Speaker 2: Yes, this is Pete Deakins. How you doing today? I'm 12 00:00:43,640 --> 00:00:47,360 Speaker 2: calling from and uh calling in regards to a TV 13 00:00:47,520 --> 00:00:51,080 Speaker 2: that you shipped back to us and we're hoping to 14 00:00:51,120 --> 00:00:56,040 Speaker 2: get a return on the TV. 15 00:00:58,240 --> 00:00:59,880 Speaker 1: Yeah, I'm sorry. What's going on? 16 00:01:01,000 --> 00:01:02,880 Speaker 2: Not much? Having a pretty good day. What's going on 17 00:01:02,920 --> 00:01:03,120 Speaker 2: with you? 18 00:01:04,360 --> 00:01:06,760 Speaker 1: Okay, well you're just like hanting in my ear. 19 00:01:07,440 --> 00:01:11,680 Speaker 2: Just to get a boy. How was your holiday? 20 00:01:11,720 --> 00:01:17,000 Speaker 1: By the way, I'm fine, But you were talking about 21 00:01:17,040 --> 00:01:17,520 Speaker 1: the return? 22 00:01:18,000 --> 00:01:20,959 Speaker 3: Oh yes, sorry about that. Obviously you didn't like the 23 00:01:20,959 --> 00:01:23,640 Speaker 3: TV or something because you returned it. But I got 24 00:01:23,640 --> 00:01:26,039 Speaker 3: I had a great Christmas. I just I got this 25 00:01:26,440 --> 00:01:29,720 Speaker 3: under the desk elliptical machine. You know those little walking 26 00:01:29,760 --> 00:01:31,800 Speaker 3: paths that you can put on the desk and your 27 00:01:31,840 --> 00:01:36,800 Speaker 3: little workout while you do your job. I've been using 28 00:01:36,840 --> 00:01:41,280 Speaker 3: that thing now. Yeah, just trying to. 29 00:01:42,160 --> 00:01:44,440 Speaker 2: Yeah, oh boy, to get off of it. 30 00:01:45,400 --> 00:01:47,440 Speaker 3: I just positive gain. I'm taking a break here for 31 00:01:47,480 --> 00:01:50,680 Speaker 3: a second. I get my workout back on. Oh boy, 32 00:01:51,040 --> 00:01:51,920 Speaker 3: you got one of those. 33 00:01:53,160 --> 00:01:55,200 Speaker 1: No, I do not have one of those. 34 00:01:55,640 --> 00:01:57,880 Speaker 3: You should really get one. There quite a workout. I'll 35 00:01:57,880 --> 00:02:00,400 Speaker 3: tell you what. One of my New Year's resolute is 36 00:02:00,440 --> 00:02:01,960 Speaker 3: to lose a little bit of weight, you know, and 37 00:02:02,360 --> 00:02:05,440 Speaker 3: getting a little more fit cardio wise. And so I 38 00:02:05,480 --> 00:02:09,560 Speaker 3: figured why not go hardcore on the under the desk elliptical, 39 00:02:09,600 --> 00:02:09,760 Speaker 3: you know? 40 00:02:09,800 --> 00:02:11,359 Speaker 2: So anyway, what's the what's the issue? 41 00:02:11,960 --> 00:02:14,040 Speaker 1: Well, I have an issue with the TV, but I 42 00:02:14,080 --> 00:02:16,440 Speaker 1: also have an issue with how way this call is 43 00:02:16,480 --> 00:02:19,800 Speaker 1: going so far. You called me and you're panteing and 44 00:02:19,840 --> 00:02:24,240 Speaker 1: you're doing a workout on your elliptical, and I am 45 00:02:24,320 --> 00:02:27,480 Speaker 1: just making sure that you got my TV. You're issuing 46 00:02:27,520 --> 00:02:32,320 Speaker 1: me my refund? Yes, no, no, what do you mean? Now? 47 00:02:32,760 --> 00:02:35,560 Speaker 3: I'm to let you know we cannot honor your refund, 48 00:02:35,639 --> 00:02:38,280 Speaker 3: so we can't put the charge back on your card. 49 00:02:38,440 --> 00:02:40,040 Speaker 2: Okay, okay? 50 00:02:40,080 --> 00:02:43,200 Speaker 1: Well no no, no, no, no, no, can you give me 51 00:02:43,240 --> 00:02:43,880 Speaker 1: my refunds? 52 00:02:45,280 --> 00:02:46,359 Speaker 2: Push? Push push? 53 00:02:46,520 --> 00:02:50,000 Speaker 1: No, no, don't push push push on my buttons right now? 54 00:02:50,840 --> 00:02:52,600 Speaker 1: Why can't you give me my money back? 55 00:02:52,720 --> 00:02:54,480 Speaker 2: Ow? 56 00:02:55,440 --> 00:02:56,160 Speaker 1: Did you get hurt? 57 00:02:57,240 --> 00:03:01,960 Speaker 3: I heard some bop and I think I'm it might 58 00:03:02,080 --> 00:03:03,799 Speaker 3: be my Achilles tendant. 59 00:03:04,480 --> 00:03:06,200 Speaker 2: I felt good and then. 60 00:03:06,360 --> 00:03:10,680 Speaker 1: All my all, are you okay? I don't Oh this 61 00:03:10,840 --> 00:03:11,760 Speaker 1: is ridiculous. 62 00:03:12,120 --> 00:03:14,480 Speaker 2: Oh it's just a cramp and it's gone. Now okay. 63 00:03:14,480 --> 00:03:17,560 Speaker 1: Anyway, what we're saying, what I need from you right 64 00:03:17,600 --> 00:03:20,640 Speaker 1: now is to stay off the elliptical and get me 65 00:03:20,720 --> 00:03:24,639 Speaker 1: your manager because this is insane. I can't believe you're 66 00:03:24,639 --> 00:03:26,639 Speaker 1: allowed to even be on that at work. So give 67 00:03:26,639 --> 00:03:28,920 Speaker 1: me your manager because I want my money back, and 68 00:03:29,320 --> 00:03:31,400 Speaker 1: honestly I want you fired at this point. 69 00:03:32,760 --> 00:03:35,960 Speaker 2: Okay, I think that that's warranted. Probably not the most 70 00:03:35,960 --> 00:03:38,160 Speaker 2: professional thing to be getting a hard workout in while 71 00:03:38,160 --> 00:03:39,680 Speaker 2: you're trying to deal with customer service. 72 00:03:40,480 --> 00:03:41,520 Speaker 1: Uh huh. 73 00:03:41,600 --> 00:03:44,080 Speaker 2: So question for you, Rachel, I got a question for you. 74 00:03:45,040 --> 00:03:45,640 Speaker 1: Oh my god? 75 00:03:45,800 --> 00:03:48,320 Speaker 2: Yes, what I like your attitude? 76 00:03:48,680 --> 00:03:50,880 Speaker 3: And do you think I could call you once in 77 00:03:50,880 --> 00:03:52,400 Speaker 3: a while to kind of be a coach for me 78 00:03:52,480 --> 00:03:54,080 Speaker 3: to help me on my elliptical journey? 79 00:03:54,240 --> 00:03:55,040 Speaker 2: You can kind of? 80 00:03:55,280 --> 00:04:00,200 Speaker 1: No, what is wrong with you? Your certifiable right now? No, 81 00:04:00,560 --> 00:04:04,080 Speaker 1: you cannot call me to help you motivate you while 82 00:04:04,120 --> 00:04:06,360 Speaker 1: you're in your ollipsical. Are you insane? 83 00:04:06,720 --> 00:04:06,880 Speaker 2: Yes? 84 00:04:06,920 --> 00:04:08,760 Speaker 3: I am because this is actually Jubil from the Jubil 85 00:04:08,760 --> 00:04:11,000 Speaker 3: Show doing a phone prank on you and your boyfriend. 86 00:04:11,000 --> 00:04:16,560 Speaker 2: Paul set you up. It's a joke, he said, Are 87 00:04:16,600 --> 00:04:17,800 Speaker 2: you giddy right now? 88 00:04:18,000 --> 00:04:19,720 Speaker 3: He gave you a TV over the holidays and it 89 00:04:19,760 --> 00:04:21,280 Speaker 3: didn't work, so he returned it and he wanted to 90 00:04:21,279 --> 00:04:22,279 Speaker 3: be in messed with you. 91 00:04:22,440 --> 00:04:23,679 Speaker 2: Oh my god, I thought. 92 00:04:23,520 --> 00:04:29,120 Speaker 1: It was losing my mind right now. He's such a joke. 93 00:04:29,760 --> 00:04:35,160 Speaker 2: I can't believe he did wake up every morning with 94 00:04:35,360 --> 00:04:36,400 Speaker 2: Jubile phone. Franks