WEBVTT - The Problem with Ads Part One

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<v Speaker 1>Text Technology with tex Stuff from staff. Hey there, and

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<v Speaker 1>welcome to tex Stuff. I am your adorable host, Jonathan Strickland,

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<v Speaker 1>and sitting in the office with me, my good friend,

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<v Speaker 1>my co worker, Mr Ben Boland joins us again. Welcome Ben, Hey, Jonathan,

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<v Speaker 1>thanks so much for having me on the show. Listeners,

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<v Speaker 1>I hope you are well. I have a question for you. Yeah, okay,

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<v Speaker 1>So have you ever seen an advertisement and thought, yes, absolutely,

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<v Speaker 1>this is for me rarely, but it has been known

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<v Speaker 1>to happen. I can tell you right now. I can

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<v Speaker 1>tell you to ralf the top of my head. And

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<v Speaker 1>it's largely because of the tone of the advertising campaign.

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<v Speaker 1>Old Spice theodorant, right right. Dollar shave Club, Okay, what

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<v Speaker 1>about Dollar Shape Shave Club. The commercials for a dollar

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<v Speaker 1>shave Club are kind of in that same tongue in cheek,

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<v Speaker 1>snarky sort of approach, a little not not so in

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<v Speaker 1>your face as to be truly obnoxious, but just barely

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<v Speaker 1>straddling that line between being charming and being arrogant. And

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<v Speaker 1>and I find it entertaining. And I thought, well, I

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<v Speaker 1>I shave quite a bit actually, because because I got

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<v Speaker 1>the head that I have to shave, because nature has

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<v Speaker 1>deprived me of some of my hair, but not all

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<v Speaker 1>of it, so I have to get rid of the rest.

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<v Speaker 1>And um, and I decided to try it out because

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<v Speaker 1>I thought the ads were really entertaining. The idea of

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<v Speaker 1>the subscription model was much more attractive to me than

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<v Speaker 1>having to go to the store and ask to unlock

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<v Speaker 1>the vault of razors. Yeah, and uh, it turned out

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<v Speaker 1>that I loved the products, so um, the ad did

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<v Speaker 1>exactly what it was supposed to do. It got my attention,

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<v Speaker 1>it made me remember the brand, and it it's ultimately

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<v Speaker 1>got me to act, which are That's exactly what ads

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<v Speaker 1>are supposed to do. Let me tell you what ads

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<v Speaker 1>are not supposed to do. What they're not supposed to

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<v Speaker 1>irritate the audience to the point where they no longer

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<v Speaker 1>ever want to buy anything ever again, and then they

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<v Speaker 1>rage quit the internet. Um. So today we're gonna talk

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<v Speaker 1>about ads and ad blockers and to kind of go

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<v Speaker 1>into the discussion that's been kind of going around recently

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<v Speaker 1>about ad blockers, including some of the stuff that's going

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<v Speaker 1>on in Europe. Uh, some of the stuff that you

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<v Speaker 1>might have heard about as far as ads and their

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<v Speaker 1>relationship to malware. Um, what exactly is going on and

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<v Speaker 1>where do we stand on this? And then you know,

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<v Speaker 1>you you do a lot of stuff here at how

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<v Speaker 1>stuff works, but I specifically ask you, in your capacity

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<v Speaker 1>as one of the hosts of stuff, they don't want

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<v Speaker 1>you to know because as the host of that show,

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<v Speaker 1>you've covered the topics surrounding privacy pretty extensively, right, and

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<v Speaker 1>privacy is one of the factors that comes into play

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<v Speaker 1>when you're talking about advertising, particularly today when targeted advertising

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<v Speaker 1>has become such a huge part of strategies. Now, to

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<v Speaker 1>start this off, before we jump into all of that,

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<v Speaker 1>I thought I would give kind of a really high

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<v Speaker 1>level explanation of what is going on behind the scenes, uh,

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<v Speaker 1>technically with ads on web pages and thus how ad

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<v Speaker 1>blockers are able to work at all. You might think, well,

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<v Speaker 1>how can an ad blocker recognize and block and add

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<v Speaker 1>but not the content I'm trying to see? So, Ben

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<v Speaker 1>you work? You work on the web? Yes, you you

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<v Speaker 1>you've visited a website or two. You probably know that

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<v Speaker 1>you do so through something called a browser. Yes, uh

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<v Speaker 1>for you know, something like Chrome, Firefox, Edge, Edge and

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<v Speaker 1>if you are using Internet Explorer, I hope it is

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<v Speaker 1>only because some outside authority is making you do so, right, Like,

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<v Speaker 1>there's an intranet that you can only access with Internet Explorer.

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<v Speaker 1>Do you remember those days? Yeah, there was there. That

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<v Speaker 1>was the only reason I had Internet Explorer installed on

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<v Speaker 1>my old computer list so that I could access our

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<v Speaker 1>company's former intranet, which is ridiculous. But here we are

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<v Speaker 1>nonetheless on a browser. Yes. So when you are visiting

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<v Speaker 1>a website using your browser, you type in the r

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<v Speaker 1>L type and you put it in the address bar

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<v Speaker 1>and you hit that inter button. What is happening is

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<v Speaker 1>your browser is sending out a request over the Internet,

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<v Speaker 1>and it's essentially saying, Hey, the jerk on the other

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<v Speaker 1>end of this keyboard wants to see you know. Uh,

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<v Speaker 1>I don't know what's a good website. Let's say a

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<v Speaker 1>Wired dot com. That's a great example, because Wired is

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<v Speaker 1>going to come up and in other parts of this discussion,

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<v Speaker 1>and Wired, by the way, I love Wired. They do

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<v Speaker 1>great work, and I've got a lot of friends who

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<v Speaker 1>have worked for Wired, either in the past or currently

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<v Speaker 1>love their stuff. So you're going to Wired dot com.

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<v Speaker 1>What happens is the uh, this request goes out over

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<v Speaker 1>the Internet and it's routed through a series of connections

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<v Speaker 1>until it gets to the server where wired dot com lives,

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<v Speaker 1>which is like the vault of their information. Yeah, it's

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<v Speaker 1>a it's a it's an actual physical computer that has

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<v Speaker 1>the instance of that website stored on it. And then

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<v Speaker 1>when the request comes in, it serves, thus living up

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<v Speaker 1>to its name, the information to you, and it goes

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<v Speaker 1>back across the Internet, not necessarily in the same pathway

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<v Speaker 1>that your request came through. That gets into a discussion

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<v Speaker 1>of packets that really is immaterial for this. Yeah, I've

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<v Speaker 1>talked about packets in previous episodes. So if you really

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<v Speaker 1>want what packet switching is and how all that works,

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<v Speaker 1>go check out the archives of tech stuff and it's

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<v Speaker 1>out there. But the information comes to you, and your

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<v Speaker 1>browser puts it together and displays it for you, and

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<v Speaker 1>it does so based upon the rules set up by

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<v Speaker 1>the web master rights whoever put it together. There there

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<v Speaker 1>are there's language tags that that explain how it's supposed

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<v Speaker 1>to look when it's displayed on your browser, and that's

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<v Speaker 1>how it works. And so you think, okay, so so

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<v Speaker 1>it's really just a request and then a response. But

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<v Speaker 1>then you have ads. Now with ads, the content for

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<v Speaker 1>the ads comes from a different place than the content

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<v Speaker 1>for the web page itself. So those ads that are

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<v Speaker 1>on Wired dot com, they're actually coming from different servers.

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<v Speaker 1>They're not coming from Wired server, and the web page

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<v Speaker 1>just has a space dedicated or some form of UH

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<v Speaker 1>relationship there that's dedicated to the ad that says this

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<v Speaker 1>is where the ad will go when it's served to

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<v Speaker 1>the the viewer, and that depends on the arrangement between

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<v Speaker 1>the advertiser and the content creator. Yeah, so you could probably,

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<v Speaker 1>I mean, we could really dive down into this and

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<v Speaker 1>say all these different types of ads have different UH rates,

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<v Speaker 1>Like a banner add at this point is almost considered

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<v Speaker 1>to be worthless, and a banner AD is a term

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<v Speaker 1>describing those long horizontal ads you will see the take

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<v Speaker 1>up UH an entire row I guess of a website, right,

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<v Speaker 1>and you can say, like a rail would be UH

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<v Speaker 1>the vertical version of that, either on the left or right.

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<v Speaker 1>And then there are other things like they're pop ups

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<v Speaker 1>under tons of different types and they all have different

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<v Speaker 1>rates depending upon the lots of factors. How popular is

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<v Speaker 1>the website UH and how effective are those ads considered

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<v Speaker 1>to be, Like the least effective are the ones they're

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<v Speaker 1>going to be the least expensive. Uh. And and in

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<v Speaker 1>some cases you will find web pages that have completely

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<v Speaker 1>abandoned some of the cheaper one because they don't really

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<v Speaker 1>work anyway, and you might as well try and command

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<v Speaker 1>a higher price. So those impressions, those those that data

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<v Speaker 1>is actually coming from other servers, and they're the advertisers

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<v Speaker 1>servers are the more likely advertising agencies servers where that

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<v Speaker 1>data lives. So as the page is loading up the

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<v Speaker 1>sections for the ads, that gets another request saying, hey,

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<v Speaker 1>send me the the information that's supposed to go here.

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<v Speaker 1>It's coming from this other server that gets sent to

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<v Speaker 1>your computer and is inserted into the appropriate section by

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<v Speaker 1>your browser when it's constructing the whole thing. Uh. The

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<v Speaker 1>way ad blockers work is essentially it has a filter

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<v Speaker 1>list saying anything coming from these particular servers, don't let

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<v Speaker 1>it show up. Just don't even let it through the door,

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<v Speaker 1>like mad ads dot com, which I just made up, right, So,

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<v Speaker 1>so anything that would come from that server would automatically

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<v Speaker 1>blocked and not be incorporated into the web page as

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<v Speaker 1>you're displaying it. So that's the general way that most

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<v Speaker 1>ad blockers work. There's another way to the ad blockers

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<v Speaker 1>can also look for certain tags that are associated with advertising,

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<v Speaker 1>like there's actually a tag for ad that kind of stuff,

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<v Speaker 1>and just block anything that that shows up under that tag.

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<v Speaker 1>But generally speaking, the idea is just kind of a

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<v Speaker 1>bouncer that says anyone from this neighborhood is not allowed

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<v Speaker 1>into the club, and um so checking your checking all

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<v Speaker 1>the I d s and saying I'm sorry, you're from

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<v Speaker 1>a part of the neighborhood where we don't let you in,

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<v Speaker 1>and so discriminatory. That's the way. That's that's how an

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<v Speaker 1>ad blocker has to work, right. It has to discriminate.

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<v Speaker 1>Otherwise you don't get You either get everything or you

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<v Speaker 1>get nothing. So it has to discriminate. And we should

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<v Speaker 1>do a disclaimer, yeah, which is what Oh, okay, I'll

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<v Speaker 1>do it, yea. So we are fully aware, ladies and gentlemen,

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<v Speaker 1>that we do work for an internet company how stuff works.

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<v Speaker 1>It's our parent company for our range of podcasts, and

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<v Speaker 1>it is AD supported, and it is AD supported, and

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<v Speaker 1>quite a few things online are AD supported. However, I

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<v Speaker 1>will confess to my hypocrisy because I am an enormous

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<v Speaker 1>fan of certain ad blockers, and I completely understand why

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<v Speaker 1>another person would use an ad blocker, especially given as

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<v Speaker 1>you mentioned, the privacy concerns that will get to. Yeah,

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<v Speaker 1>so there's a whole lot of stuff going on for

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<v Speaker 1>reasons why people would consider using an ad blocker, and

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<v Speaker 1>to your point, but not to leave you hanging out there.

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<v Speaker 1>I use ad blockers too sometimes. I sometimes I will

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<v Speaker 1>set exemptions for websites that I think are handling advertising

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<v Speaker 1>in a responsible way, in a non invasive, non uh

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<v Speaker 1>potentially harmful kind of way. So you can you can

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<v Speaker 1>with most ad blockers set filters and say anything on

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<v Speaker 1>this page, go ahead and show me the ad. It's fine.

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<v Speaker 1>White list stuff exactly. So wire dot Com there's an example,

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<v Speaker 1>uh that's on my white list. A couple of others too.

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<v Speaker 1>There's some that want to be on my white list

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<v Speaker 1>that I have not put on there. Cough Forbes cough. Um.

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<v Speaker 1>But we'll get into that too. So there are a

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<v Speaker 1>lot of different reasons, and some of them you could

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<v Speaker 1>argue are more valid than others for people to want

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<v Speaker 1>to use ad blockers. So I'm gonna run through a

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<v Speaker 1>few of those. And also I could say that there

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<v Speaker 1>there's other things you can do, like through your browser itself,

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<v Speaker 1>that that don't necessarily block ads, but block elements of

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<v Speaker 1>ads that you might find particularly irritating. Like yeah, yeah,

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<v Speaker 1>like you can disable video or audio or flash animation,

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<v Speaker 1>or you can not even have flash installed, So that

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<v Speaker 1>also helps. That's tough. That I don't know is, yeah,

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<v Speaker 1>there's a lot of content out there that is dependent

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<v Speaker 1>upon flash and without it, without flash, it makes it harder.

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<v Speaker 1>Another some things have definitely helped by moving to h

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<v Speaker 1>g mL five. Um So, uh, at any rate, let's

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<v Speaker 1>talk about some of the reasons folks block ads. Uh.

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<v Speaker 1>Some of them, like we said, are just obnoxious. They're intrusive.

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<v Speaker 1>They ruin the experience you're trying to have. If you

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<v Speaker 1>are trying to read an article and as you scrolled down,

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<v Speaker 1>a window slides into view, covering up the text you're

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<v Speaker 1>trying to read, and his auto playing some commercial that

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<v Speaker 1>has no bearing on your life whatsoever, that's a bad experience,

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<v Speaker 1>right Like if if I were going on a page

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<v Speaker 1>about a technical gadget and I'm reading and as I

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<v Speaker 1>scrolled down, an ad for diapers comes on, I'm gonna

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<v Speaker 1>be irritated. I don't have a baby, I don't need

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<v Speaker 1>diapers myself. Yet you're not reading about something related to diaper. No,

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<v Speaker 1>I'm not reading about the latest in diaper tracking software,

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<v Speaker 1>you know, getting that notification on your app that's time

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<v Speaker 1>to change the diaper. I'm not reading any of that.

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<v Speaker 1>That would be a very bad experience. It could be

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<v Speaker 1>I poop, I mean I do. That's I don't want

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<v Speaker 1>to get into it. Yeah, that's uh, probably one that

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<v Speaker 1>we will not pitch that show. Yeah. Uh so that's

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<v Speaker 1>one reason. Just just because it's an it can be

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<v Speaker 1>an unpleasant experience, depending upon the way the ad is presented.

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<v Speaker 1>It's disruptive, it is, it is disruptive. Another is that

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<v Speaker 1>it slows downloading time, right because there is this additional

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<v Speaker 1>uh communication that has to happen to pull that information

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<v Speaker 1>in while the page is loading. And we all know

0:13:48.720 --> 0:13:51.120
<v Speaker 1>that we have very little patients to wait around when

0:13:51.120 --> 0:13:53.640
<v Speaker 1>loading website. If you've ever had one of those days

0:13:53.640 --> 0:13:56.560
<v Speaker 1>that here at work where occasionally our network gets a

0:13:56.600 --> 0:14:00.120
<v Speaker 1>little sludgy pandemonium, Oh yeah, you're like you're like typeing

0:14:00.160 --> 0:14:01.680
<v Speaker 1>in even if you're just typing in something like I

0:14:01.720 --> 0:14:04.079
<v Speaker 1>just need to Google something and you're typing in your

0:14:04.080 --> 0:14:06.680
<v Speaker 1>Google search and you hit inner and it's not that

0:14:06.760 --> 0:14:10.040
<v Speaker 1>Point three second response and it takes like a couple

0:14:10.040 --> 0:14:13.560
<v Speaker 1>of seconds. You go nuts. You're like, what is happening? Bandmonium?

0:14:13.840 --> 0:14:16.920
<v Speaker 1>We're one slow internet connection from Sie away from a

0:14:16.960 --> 0:14:19.280
<v Speaker 1>series of knife fights. Yeah no, I mean we have

0:14:19.360 --> 0:14:23.640
<v Speaker 1>the knives here in the office. Right. Um, I personally

0:14:23.640 --> 0:14:28.720
<v Speaker 1>plan on hiding because there's some crazy people in this Yeah, Scott,

0:14:28.720 --> 0:14:31.040
<v Speaker 1>Benjamin's got some moves. He's got to reach to man,

0:14:31.080 --> 0:14:34.160
<v Speaker 1>he's got he's got that armspan. So ads also can

0:14:34.400 --> 0:14:37.240
<v Speaker 1>can take up a lot of bandwidth. Right. That's another

0:14:37.320 --> 0:14:40.360
<v Speaker 1>huge problem because a lot of I s p s

0:14:40.560 --> 0:14:44.600
<v Speaker 1>are using bandwidth caps, especially in the mobile world. So

0:14:45.920 --> 0:14:48.560
<v Speaker 1>both in mobile and my home I s P technically

0:14:48.640 --> 0:14:51.280
<v Speaker 1>have a data cap. Now I have paid extra to

0:14:51.440 --> 0:14:54.120
<v Speaker 1>get out of the cap on both sides, but that's

0:14:54.160 --> 0:14:56.080
<v Speaker 1>because I make enough money where I can pay a

0:14:56.080 --> 0:14:59.760
<v Speaker 1>little extra to do that. That should not be something

0:15:00.400 --> 0:15:02.880
<v Speaker 1>I don't think that should be encouraged. I think that

0:15:02.880 --> 0:15:07.120
<v Speaker 1>that there's no real good reason for data caps, particularly

0:15:07.240 --> 0:15:12.120
<v Speaker 1>for home networks. Um, but if you have ads activated,

0:15:12.960 --> 0:15:15.200
<v Speaker 1>that's more data that's coming through. That means that not

0:15:15.280 --> 0:15:17.680
<v Speaker 1>only do you not want to see these things, but

0:15:17.800 --> 0:15:21.600
<v Speaker 1>it's taking away your opportunity to see other stuff exactly. Also, also,

0:15:21.760 --> 0:15:25.040
<v Speaker 1>are have you done a data caps episode, Jonathan, I

0:15:25.120 --> 0:15:27.760
<v Speaker 1>haven't because I probably would be frothing at the mouth

0:15:28.800 --> 0:15:33.280
<v Speaker 1>about that the Emperor has no clothes. Yeah, let's just

0:15:33.320 --> 0:15:36.520
<v Speaker 1>say that. Uh, I think some companies can be a

0:15:36.560 --> 0:15:41.520
<v Speaker 1>little bombastic, which rhymes a lot with a certain I

0:15:41.640 --> 0:15:44.200
<v Speaker 1>sp that I'm not happy about. Right, But as you're

0:15:44.240 --> 0:15:47.480
<v Speaker 1>saying that's that's an excellent point because you know, let's

0:15:47.480 --> 0:15:51.400
<v Speaker 1>say you see this ad for diapers and it's a video, right,

0:15:51.480 --> 0:15:54.680
<v Speaker 1>it's an AutoPlay video while you're reading about your latest

0:15:55.080 --> 0:15:59.960
<v Speaker 1>gadget that you're doing research on, and then the chance

0:16:00.000 --> 0:16:02.360
<v Speaker 1>instans of this happening we're very small. But what if

0:16:02.440 --> 0:16:07.480
<v Speaker 1>it's the proverbial feather on your Internet camel back, you

0:16:07.520 --> 0:16:09.440
<v Speaker 1>know what I mean, Like, if that's the thing that

0:16:09.480 --> 0:16:12.520
<v Speaker 1>happens and then the camel just collapses and you get

0:16:12.520 --> 0:16:18.960
<v Speaker 1>the pop up warning, and if it's a video based advertisement,

0:16:19.040 --> 0:16:20.520
<v Speaker 1>that kind of stuff, I mean, that takes up a

0:16:20.720 --> 0:16:24.360
<v Speaker 1>more data and and I mean you think about how

0:16:24.440 --> 0:16:28.320
<v Speaker 1>much browsing you do in in a typical month. If

0:16:28.360 --> 0:16:32.440
<v Speaker 1>you are already bumping up against that data cap towards

0:16:32.440 --> 0:16:33.960
<v Speaker 1>the end of the month, like in that last week.

0:16:34.520 --> 0:16:38.400
<v Speaker 1>Ads could be accumulatively across the rest of the month

0:16:38.480 --> 0:16:40.960
<v Speaker 1>be enough to make that happen in the middle of

0:16:41.000 --> 0:16:47.680
<v Speaker 1>the month, a problem magnified or exacerbated for mobile users exactly.

0:16:48.080 --> 0:16:51.880
<v Speaker 1>So that's a reason some people use ad blockers. They say, listen,

0:16:52.240 --> 0:16:54.440
<v Speaker 1>I have a limited amount of data I am allowed

0:16:54.520 --> 0:16:58.280
<v Speaker 1>to access, and I'm bumping up against it, and I

0:16:58.280 --> 0:17:01.280
<v Speaker 1>don't have other options, I mean, other other than just stopping.

0:17:02.640 --> 0:17:09.520
<v Speaker 1>But that's crazy talk, is what that is. And also, finally, well,

0:17:09.720 --> 0:17:12.680
<v Speaker 1>two other things. One is that targeted advertising some people

0:17:12.720 --> 0:17:16.280
<v Speaker 1>find it very off putting, right the idea that let's

0:17:16.320 --> 0:17:19.200
<v Speaker 1>say that's the it's not an ad for diapers that's

0:17:19.240 --> 0:17:22.160
<v Speaker 1>completely irrelevant to my life. Let's say it's an AD

0:17:22.200 --> 0:17:26.359
<v Speaker 1>that's very relevant. Maybe it's I don't know, head wax

0:17:26.880 --> 0:17:28.680
<v Speaker 1>so that I can get my head up to a

0:17:28.760 --> 0:17:35.879
<v Speaker 1>nice glossy finish um. Or maybe it's Hamilton's conversation about Hamilton.

0:17:35.920 --> 0:17:39.119
<v Speaker 1>It could be that, yeah, Hamilton is coming to Atlanta,

0:17:39.560 --> 0:17:43.960
<v Speaker 1>the musical Hamilton's coming to Atlanta, buy your tickets. That's

0:17:44.000 --> 0:17:48.520
<v Speaker 1>an AD that would be precisely targeted to me, and

0:17:48.600 --> 0:17:51.240
<v Speaker 1>I would freak out. I'd say yes, yes, yes, and

0:17:51.280 --> 0:17:52.600
<v Speaker 1>that would be an ad that would work on me

0:17:52.680 --> 0:17:55.959
<v Speaker 1>because I would love to see that show. Um uh,

0:17:56.160 --> 0:17:59.240
<v Speaker 1>if you have Hamilton's tickets, I will happily take them,

0:17:59.280 --> 0:18:02.639
<v Speaker 1>all right. So, uh, that's a great example. But there

0:18:02.680 --> 0:18:05.960
<v Speaker 1>are other targeted dads that can be a little scary, right,

0:18:06.080 --> 0:18:10.520
<v Speaker 1>especially for people who are trying to research something that's

0:18:10.600 --> 0:18:14.480
<v Speaker 1>really sensitive. The example that we have given many times

0:18:14.480 --> 0:18:19.040
<v Speaker 1>on this show is the one about Target, where a

0:18:19.160 --> 0:18:23.600
<v Speaker 1>young woman had been browsing Target ended up sending information

0:18:23.640 --> 0:18:27.840
<v Speaker 1>to the young lady about coupons related to being pregnant.

0:18:28.280 --> 0:18:33.160
<v Speaker 1>Her father, uh intercepted essentially the coupons and got very

0:18:33.200 --> 0:18:36.399
<v Speaker 1>mad at Target, saying, how dare you insinuate that my

0:18:36.520 --> 0:18:40.320
<v Speaker 1>daughter is pregnant, and then later contacted Target again and said,

0:18:40.320 --> 0:18:42.480
<v Speaker 1>I would like to apologize to you. I had a

0:18:42.480 --> 0:18:45.240
<v Speaker 1>conversation with my daughter and it turns out that I

0:18:45.600 --> 0:18:48.320
<v Speaker 1>didn't know about it, but turns out my daughter is pregnant.

0:18:49.359 --> 0:18:52.119
<v Speaker 1>But that was one of those instances where you know

0:18:53.200 --> 0:18:58.960
<v Speaker 1>your your online activity might indicate something you're not comfortable

0:18:59.040 --> 0:19:01.760
<v Speaker 1>sharing with the world at large, and even if your

0:19:01.800 --> 0:19:06.320
<v Speaker 1>personal identity is not part of that, it that almost

0:19:06.359 --> 0:19:10.040
<v Speaker 1>doesn't matter, right, Like your name is the least important

0:19:10.040 --> 0:19:13.560
<v Speaker 1>thing about your personal data. What it is you want

0:19:13.640 --> 0:19:16.720
<v Speaker 1>and need that's way more important to advertisers, right, And

0:19:16.800 --> 0:19:21.560
<v Speaker 1>your your habits, your frequency of wanting, needing, and acquiring

0:19:21.720 --> 0:19:25.440
<v Speaker 1>those things. And sometimes that's helpful. Like if you go

0:19:25.680 --> 0:19:31.080
<v Speaker 1>onto a shopping site like Amazon and you it starts

0:19:31.160 --> 0:19:33.560
<v Speaker 1>giving you suggestions based upon things you bought in the past,

0:19:33.560 --> 0:19:35.159
<v Speaker 1>and you might see something it's like, oh, you know what,

0:19:35.240 --> 0:19:36.840
<v Speaker 1>I do need that or I didn't even know that

0:19:36.920 --> 0:19:39.720
<v Speaker 1>existed and now I want it. Like based on your

0:19:39.880 --> 0:19:45.560
<v Speaker 1>preferences for the following science fiction stories, we think these

0:19:45.680 --> 0:19:48.959
<v Speaker 1>are novels that you will find of interest. Right Hamilton's space,

0:19:49.240 --> 0:19:52.959
<v Speaker 1>that would be right up there. Um. But but there

0:19:53.000 --> 0:19:56.160
<v Speaker 1>are other cases where targeted advertising you might feel that

0:19:56.160 --> 0:19:58.959
<v Speaker 1>that's too much of a threat to your privacy. And

0:19:59.200 --> 0:20:02.280
<v Speaker 1>I mean, I can't I can't fault anyone for feeling

0:20:02.280 --> 0:20:04.119
<v Speaker 1>that way. And you might say, look, I don't I

0:20:04.160 --> 0:20:07.600
<v Speaker 1>don't allow cookies. I don't allow any of that stuff

0:20:07.640 --> 0:20:11.919
<v Speaker 1>to kind of trace my my my online behaviors because

0:20:12.440 --> 0:20:15.440
<v Speaker 1>I want it to be just me. Whatever I need

0:20:15.480 --> 0:20:18.480
<v Speaker 1>to research or access, that's it. And that would be

0:20:18.520 --> 0:20:20.439
<v Speaker 1>a reason to install an ad blockers so that you

0:20:20.520 --> 0:20:24.200
<v Speaker 1>don't have that following you around. And then finally, ads

0:20:24.240 --> 0:20:27.200
<v Speaker 1>can sometimes be a vector from malware, and we'll talk

0:20:27.240 --> 0:20:32.320
<v Speaker 1>about that specifically in just a little bit. So that's

0:20:32.400 --> 0:20:34.119
<v Speaker 1>to me, like, those are the reasons a lot of

0:20:34.119 --> 0:20:37.520
<v Speaker 1>people give for why they install ad blockers, and I think,

0:20:38.119 --> 0:20:41.199
<v Speaker 1>you know, again to varying degrees, they're valid. Uh. And

0:20:41.280 --> 0:20:46.000
<v Speaker 1>there's some interesting arguments about why ad blockers shouldn't be

0:20:46.720 --> 0:20:52.800
<v Speaker 1>condemned or outlawed, why they they serve a purpose and

0:20:53.119 --> 0:20:56.960
<v Speaker 1>content providers should not make a big deal out of this. Now,

0:20:56.960 --> 0:20:58.560
<v Speaker 1>the reason we bring this up is that more and

0:20:58.600 --> 0:21:02.439
<v Speaker 1>more content providers are using means to detect when an

0:21:02.440 --> 0:21:05.800
<v Speaker 1>AD blockers in place, right, and you'll get a notification

0:21:06.600 --> 0:21:10.760
<v Speaker 1>uh that says we see that you're using an ad

0:21:10.800 --> 0:21:17.160
<v Speaker 1>blocking service, right. And this this notification from the website

0:21:18.160 --> 0:21:22.600
<v Speaker 1>has has a range of responses, so you may see

0:21:22.680 --> 0:21:26.040
<v Speaker 1>something that says we see your using an app blocker.

0:21:26.160 --> 0:21:28.960
<v Speaker 1>We get it. Ads are annoying, but this is our

0:21:29.160 --> 0:21:32.480
<v Speaker 1>business and this is how we make money. To the

0:21:32.520 --> 0:21:38.720
<v Speaker 1>furthest extreme, which which I think we already alluded to Forbes. Yeah,

0:21:38.760 --> 0:21:43.840
<v Speaker 1>where the website is crippled or restricted unless you turn

0:21:43.880 --> 0:21:46.360
<v Speaker 1>off an app block And I get it again. We

0:21:46.440 --> 0:21:50.760
<v Speaker 1>work for a company that makes money through advertising, and

0:21:50.880 --> 0:21:54.680
<v Speaker 1>I I get the need to say, look, I gotta

0:21:54.720 --> 0:21:57.720
<v Speaker 1>protect my business. I can't just let people quote unquote

0:21:57.760 --> 0:22:02.119
<v Speaker 1>steal stuff, right. I can't let people walk in take things.

0:22:02.280 --> 0:22:05.040
<v Speaker 1>And there's no means for me to generate revenue because

0:22:05.080 --> 0:22:06.879
<v Speaker 1>then I can't pay the people who work for me.

0:22:07.359 --> 0:22:08.879
<v Speaker 1>If I can't pay the people who work for me,

0:22:08.920 --> 0:22:11.720
<v Speaker 1>I go out of business. And then you don't have

0:22:11.800 --> 0:22:14.439
<v Speaker 1>the content in the first place. That is a valid argument, right,

0:22:14.520 --> 0:22:17.120
<v Speaker 1>that's valid to say, Look, I have to be able

0:22:17.160 --> 0:22:20.320
<v Speaker 1>to generate revenue in order to do the thing you want.

0:22:20.760 --> 0:22:26.080
<v Speaker 1>You came to me buster, you put in my address

0:22:26.119 --> 0:22:28.200
<v Speaker 1>in your little U r L bar, or you did

0:22:28.200 --> 0:22:31.359
<v Speaker 1>a search and followed the link. So I have something

0:22:31.400 --> 0:22:34.359
<v Speaker 1>you want, but you want it for free, and I

0:22:34.400 --> 0:22:39.760
<v Speaker 1>can't perpetually give it away for free because then I

0:22:39.800 --> 0:22:42.879
<v Speaker 1>can't pay the rent, I can't buy food. I we

0:22:42.960 --> 0:22:45.199
<v Speaker 1>have to have this exchange for this to work. I

0:22:45.320 --> 0:22:49.600
<v Speaker 1>get that. But some people say, listen, condemning the ad

0:22:49.640 --> 0:22:52.679
<v Speaker 1>blockers is the wrong way to go. And here is

0:22:52.760 --> 0:22:55.440
<v Speaker 1>the reasoning it sounds a lot like the same reasons

0:22:55.760 --> 0:23:01.840
<v Speaker 1>people say piracy doesn't ultimately matter that much online. What okay,

0:23:01.880 --> 0:23:04.320
<v Speaker 1>I'm scooting to the edge of So here's the argument.

0:23:04.320 --> 0:23:07.480
<v Speaker 1>The argument is that the people who install ad blockers

0:23:08.320 --> 0:23:11.240
<v Speaker 1>are the people who would otherwise be ignoring your ads

0:23:11.240 --> 0:23:14.959
<v Speaker 1>anyway a self selecting sample. Yeah, they would be. They

0:23:14.960 --> 0:23:17.160
<v Speaker 1>would be the ones that ads would not be effective

0:23:17.160 --> 0:23:19.640
<v Speaker 1>on them. They don't want the ads, they don't see

0:23:19.680 --> 0:23:23.280
<v Speaker 1>the ads. They're blocking the ads mainly because they just

0:23:23.359 --> 0:23:26.920
<v Speaker 1>don't even want the distraction there. So these are these

0:23:26.960 --> 0:23:31.480
<v Speaker 1>are lost revenue. They're never going their impressions don't matter.

0:23:31.680 --> 0:23:34.520
<v Speaker 1>They are never going to buy those diapers. Yes, and

0:23:34.600 --> 0:23:37.520
<v Speaker 1>so the argument is that if you factor in their impressions,

0:23:37.520 --> 0:23:40.240
<v Speaker 1>if you were to say, okay, no ad blockers, then

0:23:40.720 --> 0:23:44.199
<v Speaker 1>the people who figure out the rates for advertising, the

0:23:44.200 --> 0:23:47.080
<v Speaker 1>ones who say, here's how much it's worth to display

0:23:47.119 --> 0:23:49.560
<v Speaker 1>an AD on your site. If they say, well, you

0:23:49.600 --> 0:23:53.560
<v Speaker 1>don't allow ad blockers, and you've got exper you know,

0:23:53.760 --> 0:23:57.080
<v Speaker 1>X number of visitors per month, we estimate that a

0:23:57.160 --> 0:24:01.280
<v Speaker 1>certain percentage of those let's say thirty would normally use

0:24:01.320 --> 0:24:05.480
<v Speaker 1>ad blockers if you allowed it, that is worthless to us.

0:24:05.560 --> 0:24:10.920
<v Speaker 1>So it dilutes the value of advertising on your web

0:24:10.920 --> 0:24:14.479
<v Speaker 1>page because you're forcing them to look at something that

0:24:14.560 --> 0:24:18.240
<v Speaker 1>doesn't work for them, which means it's it's a lost

0:24:18.280 --> 0:24:21.520
<v Speaker 1>cause you can't count those numbers and say that's a success.

0:24:22.000 --> 0:24:24.840
<v Speaker 1>You can't say these This thirty percent of people who

0:24:24.880 --> 0:24:28.919
<v Speaker 1>saw your ad means that it's worth x amount because

0:24:29.160 --> 0:24:33.119
<v Speaker 1>they're worthless and so uh to to see the analog

0:24:33.200 --> 0:24:35.919
<v Speaker 1>in the piracy argument there, assume it would be the

0:24:36.000 --> 0:24:42.440
<v Speaker 1>same thing that such a person who pirates torrents downloads

0:24:42.480 --> 0:24:46.119
<v Speaker 1>illegally streams some sort of video. Let's let's go with

0:24:46.200 --> 0:24:49.120
<v Speaker 1>Game of Thrones. Sure, okay, so someone who is stealing

0:24:49.160 --> 0:24:52.320
<v Speaker 1>Game of Thrones, which I believe still holds the record

0:24:52.440 --> 0:24:56.320
<v Speaker 1>for the most torrented. I'm pretty sure that every time

0:24:56.359 --> 0:24:59.560
<v Speaker 1>that a new season debuts that breaks the record. Yeah,

0:24:59.600 --> 0:25:05.280
<v Speaker 1>so people around the world are stealing the holy heck

0:25:05.280 --> 0:25:09.679
<v Speaker 1>out of this thing. But would they have uh, would

0:25:09.720 --> 0:25:15.320
<v Speaker 1>they have paid for an HBO subscription? Would or HBO

0:25:15.400 --> 0:25:19.760
<v Speaker 1>now right? Would they have gone through a regular channel anyway?

0:25:19.840 --> 0:25:23.080
<v Speaker 1>And the answer is it's impossible to say, but it

0:25:23.560 --> 0:25:25.840
<v Speaker 1>appears that there are lots of people out there who

0:25:25.880 --> 0:25:30.240
<v Speaker 1>will pirate something. Uh. And the really easy examples are

0:25:30.240 --> 0:25:32.520
<v Speaker 1>the ones that like movies that a lot of people

0:25:32.680 --> 0:25:37.600
<v Speaker 1>aren't feeling very strongly about beforehand, Like like there was

0:25:37.640 --> 0:25:41.320
<v Speaker 1>the Wolverine film, Wolverine the Origins film, and it was

0:25:41.359 --> 0:25:44.840
<v Speaker 1>getting panned by critics, and it got pirate it like crazy,

0:25:45.200 --> 0:25:47.720
<v Speaker 1>and then you had the studios say, hey, you've stolen

0:25:47.800 --> 0:25:50.640
<v Speaker 1>revenue from us, and the private said, we weren't going

0:25:50.760 --> 0:25:53.840
<v Speaker 1>to pay to see your movie at all. So really

0:25:53.880 --> 0:25:56.280
<v Speaker 1>the option was we steal your movie and watch it,

0:25:56.760 --> 0:26:00.680
<v Speaker 1>which granted for you, stinks, or or we don't see

0:26:00.680 --> 0:26:02.800
<v Speaker 1>the movie at all, but either way you don't get

0:26:02.800 --> 0:26:08.120
<v Speaker 1>any money. Like so, so, uh, that's that's a I mean,

0:26:08.240 --> 0:26:10.920
<v Speaker 1>it's a weird argument to make saying like, well, you're

0:26:10.920 --> 0:26:14.360
<v Speaker 1>not losing revenue because you wouldn't have made it anyway.

0:26:14.480 --> 0:26:17.120
<v Speaker 1>You would not have made those sales, So saying that

0:26:17.160 --> 0:26:21.200
<v Speaker 1>the piracy cost you sales is disingenuous. But saying that

0:26:21.280 --> 0:26:24.520
<v Speaker 1>people are accessing your content without paying for it fairly,

0:26:24.720 --> 0:26:28.760
<v Speaker 1>that's a that's totally legitimate. That's a completely legitimate argument.

0:26:29.400 --> 0:26:33.240
<v Speaker 1>So it's a little bit of a perspective issue, right,

0:26:33.320 --> 0:26:36.719
<v Speaker 1>It depends on what you're arguing for. If you're saying

0:26:37.280 --> 0:26:40.440
<v Speaker 1>you're costing me because otherwise you would have bought this thing.

0:26:41.000 --> 0:26:44.360
<v Speaker 1>That may not hold true. But if you're saying you're

0:26:44.359 --> 0:26:47.679
<v Speaker 1>stealing something I made and really you should pay for it,

0:26:47.920 --> 0:26:51.800
<v Speaker 1>that's that's a different argument. So those are that's kind

0:26:51.800 --> 0:26:55.160
<v Speaker 1>of laying the groundwork for the rest of our conversation here.

0:26:55.240 --> 0:26:58.359
<v Speaker 1>Let's start with, um, well, let's start with some just

0:26:58.400 --> 0:27:01.760
<v Speaker 1>some thoughts, like when when I talked about that targeted advertising,

0:27:01.800 --> 0:27:06.200
<v Speaker 1>we mentioned the example, Um, have you ever really looked

0:27:06.240 --> 0:27:08.000
<v Speaker 1>into that at all for stuff they don't want you

0:27:08.080 --> 0:27:10.840
<v Speaker 1>to know or anything related to that. Yes, yeah, the

0:27:10.960 --> 0:27:14.600
<v Speaker 1>example of your you're talking about the kid right, predicting

0:27:14.640 --> 0:27:18.760
<v Speaker 1>the birth. Yes, we have looked at this in a

0:27:18.880 --> 0:27:22.560
<v Speaker 1>couple of different ways, and one of the one of

0:27:22.600 --> 0:27:25.560
<v Speaker 1>the ways that we looked into it most often would

0:27:25.560 --> 0:27:29.680
<v Speaker 1>be the concerns of big big data. Big data, the

0:27:29.960 --> 0:27:37.760
<v Speaker 1>information that people just emanate or create through their passage online.

0:27:37.840 --> 0:27:42.679
<v Speaker 1>Picture your average day on the internet, like one of

0:27:42.720 --> 0:27:46.199
<v Speaker 1>those old family circuits comic strips with the map and

0:27:46.240 --> 0:27:50.359
<v Speaker 1>the little dotted line and those accumulated Billy goes running

0:27:50.359 --> 0:27:53.800
<v Speaker 1>around the neighbor exactly, God, Billy walking a straight line.

0:27:53.920 --> 0:27:57.879
<v Speaker 1>You know what, I mean right. But but this is

0:27:57.880 --> 0:28:04.359
<v Speaker 1>a good comparison because those breadcrumbs, those accumulated dashes of

0:28:04.400 --> 0:28:10.560
<v Speaker 1>our secuitous lines in our day to day traffic, establish

0:28:10.640 --> 0:28:18.160
<v Speaker 1>a precedent, establish a pattern, and most people, most Internet users,

0:28:18.480 --> 0:28:25.520
<v Speaker 1>are astonished when they see how accurate or how sophisticated

0:28:25.880 --> 0:28:29.080
<v Speaker 1>the profile painted of them can become. You know you

0:28:29.119 --> 0:28:34.159
<v Speaker 1>may say I have a collection of different passwords. You

0:28:34.240 --> 0:28:38.040
<v Speaker 1>may say you know you. And I earlier did an

0:28:38.040 --> 0:28:42.120
<v Speaker 1>episode on whether it's possible to be anonymous on the Internet,

0:28:42.720 --> 0:28:45.560
<v Speaker 1>and it is possible, but it is such a pain

0:28:45.600 --> 0:28:48.360
<v Speaker 1>in the key start right, and and the more activity

0:28:48.400 --> 0:28:52.200
<v Speaker 1>you do, the less possible it becomes. Exactly because while

0:28:52.480 --> 0:28:54.760
<v Speaker 1>again like when I said, your name is the least

0:28:54.800 --> 0:28:58.240
<v Speaker 1>important piece of information about you, it really is. People

0:28:58.280 --> 0:29:00.080
<v Speaker 1>don't need to know your name to know who you

0:29:00.080 --> 0:29:02.920
<v Speaker 1>are based upon the things that are important to them,

0:29:03.000 --> 0:29:05.600
<v Speaker 1>which is why it is again I love to use

0:29:05.640 --> 0:29:09.760
<v Speaker 1>the word disingenuous, which is it's disingenuous as well to

0:29:09.880 --> 0:29:14.440
<v Speaker 1>say this data is uh is anonymous? You know yeah?

0:29:14.480 --> 0:29:19.080
<v Speaker 1>Because all sorts of little data points point to who

0:29:19.160 --> 0:29:21.560
<v Speaker 1>you are as a person, even if it doesn't give

0:29:21.600 --> 0:29:24.320
<v Speaker 1>you a first and last name, right, it's like saying

0:29:24.480 --> 0:29:30.000
<v Speaker 1>these fingerprints are anonymous, there's still somebody's fingerprints exactly, And

0:29:30.000 --> 0:29:31.880
<v Speaker 1>and the stuff we leave behind, it's kind of like

0:29:32.160 --> 0:29:35.640
<v Speaker 1>a digital fingerprint, and uh. And some of that information

0:29:35.720 --> 0:29:38.280
<v Speaker 1>might be stuff that a lot of people know about us,

0:29:38.320 --> 0:29:40.960
<v Speaker 1>like the Hamilton's thing. Ben clearly knows about it. Of

0:29:41.000 --> 0:29:45.640
<v Speaker 1>course we talked about it before video. But but that's

0:29:45.680 --> 0:29:47.480
<v Speaker 1>something that you know, people know who know me, they

0:29:47.480 --> 0:29:50.440
<v Speaker 1>know that I'm a big fan of musicals. But then

0:29:50.480 --> 0:29:53.320
<v Speaker 1>there may be other stuff that you don't want people

0:29:53.360 --> 0:29:56.320
<v Speaker 1>to know. Let's see, there's a let's say you have

0:29:57.360 --> 0:30:01.240
<v Speaker 1>you are someone close to you as a medical dishes, right, right,

0:30:01.320 --> 0:30:05.800
<v Speaker 1>and you don't want people to you know, you don't

0:30:05.840 --> 0:30:08.800
<v Speaker 1>want people to know, for instance, that let's just say

0:30:08.920 --> 0:30:14.600
<v Speaker 1>your partner or your spouse is being tested for some

0:30:14.640 --> 0:30:18.280
<v Speaker 1>sort of cancer, right that that's none of anyone else's

0:30:18.280 --> 0:30:21.680
<v Speaker 1>business but me and my spouse. Right. That's a that's

0:30:21.720 --> 0:30:25.320
<v Speaker 1>an example that is perfectly cromulent in this case, right.

0:30:25.360 --> 0:30:27.480
<v Speaker 1>And I know it's an extreme one, right right, But

0:30:27.520 --> 0:30:30.280
<v Speaker 1>it's it's anything like that, right, anything where it's like

0:30:30.600 --> 0:30:34.240
<v Speaker 1>it's not that I'm ashamed of something that I've done

0:30:34.320 --> 0:30:36.320
<v Speaker 1>something wrong far from it. It's just that it's a

0:30:36.360 --> 0:30:38.720
<v Speaker 1>piece of information I don't want to share with the

0:30:38.720 --> 0:30:42.920
<v Speaker 1>rest of the world. Our activities online can inadvertently, in

0:30:42.960 --> 0:30:47.280
<v Speaker 1>some cases give that information to third parties which may

0:30:47.440 --> 0:30:50.200
<v Speaker 1>use it in order to try and profit from it.

0:30:50.320 --> 0:30:54.880
<v Speaker 1>Not necessarily maliciously either. It's that's where the targeted advertising

0:30:54.920 --> 0:30:57.880
<v Speaker 1>comes in, and you get this targeted ad that is

0:30:58.840 --> 0:31:02.200
<v Speaker 1>again not milicious, it's necessarily we'll talk about malicious ads

0:31:02.200 --> 0:31:06.040
<v Speaker 1>in a minute. Um, not malicious in intent, but it

0:31:06.120 --> 0:31:10.440
<v Speaker 1>could have a negative impact on your experience of being

0:31:10.440 --> 0:31:13.920
<v Speaker 1>online because then you think I thought I was being careful.

0:31:14.120 --> 0:31:17.600
<v Speaker 1>I thought no one knew, but now someone knows. Now

0:31:17.640 --> 0:31:21.440
<v Speaker 1>I logged into Facebook after I was logged out of Facebook,

0:31:21.440 --> 0:31:24.440
<v Speaker 1>by the way, those are some pernicious cookies. After I

0:31:24.480 --> 0:31:29.440
<v Speaker 1>was logged out of Facebook ostensibly and checked on uh,

0:31:29.720 --> 0:31:32.960
<v Speaker 1>learned about the specific type of cancer my spouse might

0:31:33.080 --> 0:31:36.800
<v Speaker 1>have came logged in, And now I see an ad

0:31:36.840 --> 0:31:40.520
<v Speaker 1>for a cancer clinic and hoping with cancer And that's etrusive.

0:31:40.680 --> 0:31:43.200
<v Speaker 1>That is offensive. Yeah, it's it is to a point

0:31:43.240 --> 0:31:47.280
<v Speaker 1>where like that is not the direction that I think

0:31:47.320 --> 0:31:50.760
<v Speaker 1>a lot of people we're thinking about when they started

0:31:50.800 --> 0:31:53.360
<v Speaker 1>thinking about the potential or targeted ads like absolutely not.

0:31:53.520 --> 0:31:56.520
<v Speaker 1>The ideal situation is that the ads you see are

0:31:56.520 --> 0:31:59.080
<v Speaker 1>the ones that are relevant to you in your situation

0:31:59.320 --> 0:32:01.920
<v Speaker 1>and ones that would be effective in getting you to

0:32:02.040 --> 0:32:05.880
<v Speaker 1>purchase a product or service. And because that's ultimately what

0:32:05.920 --> 0:32:08.280
<v Speaker 1>ads are for. Ads are there to inform you and

0:32:08.320 --> 0:32:11.280
<v Speaker 1>convince you need this thing or service or whatever it

0:32:11.320 --> 0:32:16.800
<v Speaker 1>may be. And and if it's done well, then everyone's

0:32:16.800 --> 0:32:20.200
<v Speaker 1>happy because we all get access to the stuff we want.

0:32:20.720 --> 0:32:23.520
<v Speaker 1>We see things that we want to purchase. UH. The

0:32:23.600 --> 0:32:27.960
<v Speaker 1>advertisers succeed in what they're doing, their clients succeed, everyone

0:32:28.040 --> 0:32:31.680
<v Speaker 1>is happy. The problem is that that's a very narrow

0:32:31.760 --> 0:32:34.560
<v Speaker 1>band of the overall experience that people have had with

0:32:34.600 --> 0:32:38.720
<v Speaker 1>targeted advertising. UH, and again has led to this realm

0:32:38.800 --> 0:32:42.640
<v Speaker 1>of this this this culture where ad blockers are seen

0:32:42.720 --> 0:32:48.400
<v Speaker 1>as being a UH perfectly legitimate response to that. And

0:32:48.400 --> 0:32:51.200
<v Speaker 1>it's funny because you know, we've both talked about how

0:32:51.240 --> 0:32:56.600
<v Speaker 1>we admitted to UH using ad blockers. I was amazed

0:32:56.640 --> 0:33:01.720
<v Speaker 1>at how many articles I came across us where they're

0:33:01.760 --> 0:33:07.520
<v Speaker 1>written on websites that have advertising by employees of that website,

0:33:07.920 --> 0:33:10.840
<v Speaker 1>and the employees are saying, yeah, I use ad blockers

0:33:10.840 --> 0:33:13.640
<v Speaker 1>to right, like to the point where you're sitting there

0:33:13.640 --> 0:33:17.080
<v Speaker 1>thinking like, wow, this is pretty heavy stuff when you're

0:33:17.080 --> 0:33:19.200
<v Speaker 1>seeing it from other journalists. And in fact, there was

0:33:19.240 --> 0:33:23.840
<v Speaker 1>an editor, Duncan Riley, a publisher, in fact Duncan Riley

0:33:23.880 --> 0:33:28.640
<v Speaker 1>who wrote in Silicon Angle dot com a piece that

0:33:28.760 --> 0:33:31.760
<v Speaker 1>came out today, in fact, April twenty nine is when

0:33:31.760 --> 0:33:34.680
<v Speaker 1>we're recording this two thousand and sixteen, and the the

0:33:34.680 --> 0:33:37.240
<v Speaker 1>title of the pieces confession of a long time publisher.

0:33:37.280 --> 0:33:39.640
<v Speaker 1>I now use an ad blocker and I like it.

0:33:40.440 --> 0:33:43.040
<v Speaker 1>And the piece kind of lays out the same sort

0:33:43.040 --> 0:33:45.520
<v Speaker 1>of things we've been talking about already and mentions that

0:33:46.280 --> 0:33:49.600
<v Speaker 1>there's already a problem here. The big problem is that

0:33:50.840 --> 0:33:57.240
<v Speaker 1>advertising has become so obnoxious that it has it is.

0:33:57.320 --> 0:34:01.040
<v Speaker 1>It is counterproductive, It is doing opposite of what it

0:34:01.160 --> 0:34:03.600
<v Speaker 1>is intended to do. It is driving people away, not

0:34:03.800 --> 0:34:07.080
<v Speaker 1>bringing people in. Right then, and to the point where

0:34:08.239 --> 0:34:14.240
<v Speaker 1>people are looking at advertisement not as a vast series

0:34:14.280 --> 0:34:19.799
<v Speaker 1>of varying cases, but as one monolithic thing. Yeah and yeah,

0:34:19.960 --> 0:34:24.160
<v Speaker 1>and well and really, it doesn't take that many really

0:34:24.200 --> 0:34:28.400
<v Speaker 1>bad experiences to paint with abroad with broad strokes, right,

0:34:28.840 --> 0:34:33.919
<v Speaker 1>because you get something like a truly awful experience. That's

0:34:34.040 --> 0:34:36.759
<v Speaker 1>enough to commence people to say, well, even for the

0:34:36.800 --> 0:34:39.279
<v Speaker 1>ads that are not that bad, I'd rather go ahead

0:34:39.280 --> 0:34:41.400
<v Speaker 1>and use an ad blocker to avoid the ones that

0:34:41.480 --> 0:34:44.200
<v Speaker 1>are that bad, even if I only encounter those rarely.

0:34:44.480 --> 0:34:48.279
<v Speaker 1>And part of the problem there is a question of

0:34:48.400 --> 0:34:53.800
<v Speaker 1>evolution and learning curve because a lot of targeted advertising

0:34:53.880 --> 0:34:57.359
<v Speaker 1>functions in an automated fashion. Yeah, yeah, no, there's no

0:34:57.560 --> 0:35:02.160
<v Speaker 1>person there to apply compassion and judgment. There's no one.

0:35:02.400 --> 0:35:07.280
<v Speaker 1>There's no one saying y'all constricted in day. I feel

0:35:07.320 --> 0:35:10.799
<v Speaker 1>like it's time for some diapers, right right, Yeah, there's

0:35:10.800 --> 0:35:14.120
<v Speaker 1>no diaper's buttons behind the scenes. I wish there were.

0:35:14.920 --> 0:35:17.000
<v Speaker 1>It would be hilarious to see, like there's just some

0:35:17.000 --> 0:35:21.120
<v Speaker 1>some mischievous, impish person sitting behind the scenes with a

0:35:21.200 --> 0:35:24.920
<v Speaker 1>massive panel of button and different buttons for different things on'es,

0:35:25.000 --> 0:35:31.280
<v Speaker 1>Like one's like cheaper razor blades. Jonathan, you've been shifting

0:35:31.280 --> 0:35:34.680
<v Speaker 1>in your seat. Here's an adverse tools softener. I think,

0:35:35.200 --> 0:35:37.480
<v Speaker 1>what the heck is going on? Well, well, gaing him

0:35:37.520 --> 0:35:41.520
<v Speaker 1>up to an eye poop, that's right, we'll be pitching

0:35:41.600 --> 0:35:44.960
<v Speaker 1>that later. So one of the other things that duncan

0:35:45.040 --> 0:35:47.600
<v Speaker 1>Riley pointed out in this piece that I thought was interesting.

0:35:47.719 --> 0:35:52.839
<v Speaker 1>He said that the other big push in online advertising

0:35:52.960 --> 0:35:55.120
<v Speaker 1>right now, apart from video ads, which I mean that

0:35:55.360 --> 0:35:58.000
<v Speaker 1>because a mobile the mobile experience, video ads has become

0:35:58.040 --> 0:36:01.200
<v Speaker 1>a big thing, the other skip this out in five

0:36:01.760 --> 0:36:06.160
<v Speaker 1>yea exactly, the big the big one is um native advertising,

0:36:06.640 --> 0:36:09.399
<v Speaker 1>which uh, to you guys out there may not mean

0:36:09.600 --> 0:36:14.239
<v Speaker 1>very much two people in our position, it means our

0:36:14.320 --> 0:36:17.719
<v Speaker 1>worst nightmare. So what is native advertising for people who

0:36:17.760 --> 0:36:19.800
<v Speaker 1>are not because that's a little bit of an insight

0:36:19.880 --> 0:36:24.000
<v Speaker 1>baseball term. Native advertising is when you get paid by

0:36:24.080 --> 0:36:27.880
<v Speaker 1>a company to produce a specific piece of content, typically

0:36:28.040 --> 0:36:32.399
<v Speaker 1>one that supports that company's products, also known as advertorial. Yes,

0:36:32.640 --> 0:36:37.200
<v Speaker 1>and a lot of like if you do it really

0:36:38.000 --> 0:36:41.560
<v Speaker 1>really well, which is very hard to do. But if

0:36:41.560 --> 0:36:44.480
<v Speaker 1>you do it really really well, it can still be informative,

0:36:44.920 --> 0:36:46.920
<v Speaker 1>it can still be entertaining, and it can still do

0:36:47.040 --> 0:36:51.320
<v Speaker 1>the purpose of advertising whatever the product or services without

0:36:51.400 --> 0:36:54.520
<v Speaker 1>it feeling absolutely creepy on the part of the person

0:36:54.520 --> 0:36:56.279
<v Speaker 1>who had to write it. But it is really hard

0:36:56.320 --> 0:37:00.320
<v Speaker 1>to do that. Yeah, it can feel creepy for the

0:37:00.560 --> 0:37:07.800
<v Speaker 1>people creating this, because native advertising can put someone in

0:37:07.840 --> 0:37:13.840
<v Speaker 1>an ethical dilemma wherein, for instance, let's say Jonathan and

0:37:14.160 --> 0:37:20.239
<v Speaker 1>I have a have a show wherein we are going

0:37:20.400 --> 0:37:27.200
<v Speaker 1>to do a tech stuff about the technology behind strip mining. Alright,

0:37:27.239 --> 0:37:32.040
<v Speaker 1>what I mean? And while we're exploring that, naturally you

0:37:32.360 --> 0:37:35.759
<v Speaker 1>and I would say, well, here are some things you

0:37:35.840 --> 0:37:37.920
<v Speaker 1>need to know about strip mining. Here. Here's like the

0:37:38.080 --> 0:37:42.120
<v Speaker 1>environmental impact of strip mining. Right, here's the historical significance,

0:37:42.160 --> 0:37:45.040
<v Speaker 1>the political battles that have happened over strip mining. Here's

0:37:45.080 --> 0:37:47.839
<v Speaker 1>how it has affected people who live in areas where

0:37:47.840 --> 0:37:51.360
<v Speaker 1>strip mining happened. But if it were a piece of

0:37:51.440 --> 0:37:54.840
<v Speaker 1>native advertising where a mining company had paid for it,

0:37:54.960 --> 0:37:57.200
<v Speaker 1>and they said, all right, you can do pieces on it,

0:37:57.280 --> 0:37:59.320
<v Speaker 1>just don't mention any of those things, right right, and

0:37:59.400 --> 0:38:01.520
<v Speaker 1>don't call it strip mine. We have a new term,

0:38:01.640 --> 0:38:05.440
<v Speaker 1>we call it um mineral hugs. Yeah, then then that

0:38:05.520 --> 0:38:09.200
<v Speaker 1>would be problematic. And as as as Riley points out,

0:38:09.239 --> 0:38:13.200
<v Speaker 1>he says that um that you eventually end up with

0:38:13.320 --> 0:38:17.120
<v Speaker 1>advertising pretending to be editorial. He says, and that not

0:38:17.280 --> 0:38:21.960
<v Speaker 1>only sucks if not labeled properly, it's downright dishonest and

0:38:22.120 --> 0:38:26.920
<v Speaker 1>constitutes deceiving your readers. And we know you guys are smart, right,

0:38:27.080 --> 0:38:30.480
<v Speaker 1>Like the people who are in the writer and editorial departments.

0:38:30.800 --> 0:38:33.799
<v Speaker 1>We know you're smart. We know that you can tell

0:38:34.480 --> 0:38:37.439
<v Speaker 1>when something is something is like that, oh buddy, yeah.

0:38:37.560 --> 0:38:42.080
<v Speaker 1>The anyone on the internet, although you'll hear all these

0:38:42.280 --> 0:38:46.560
<v Speaker 1>stereotypes of people being credulous in general, more so than

0:38:46.600 --> 0:38:49.640
<v Speaker 1>a radio or television audience, people who listen to podcasts,

0:38:49.760 --> 0:38:54.040
<v Speaker 1>people who go online for their news or entertainment are

0:38:55.239 --> 0:38:59.040
<v Speaker 1>very very aware of this. They can sense. They can

0:38:59.160 --> 0:39:02.239
<v Speaker 1>like like Matt Murdoch, well, for one thing, one thing,

0:39:02.320 --> 0:39:05.600
<v Speaker 1>we've been sold to all our lives. We in America,

0:39:05.680 --> 0:39:10.200
<v Speaker 1>we have grown up in a culture of advertising and selling,

0:39:11.120 --> 0:39:14.040
<v Speaker 1>and after a while you get good at recognizing it. Right.

0:39:14.360 --> 0:39:18.799
<v Speaker 1>So that's uh that That's an argument that often comes

0:39:18.880 --> 0:39:21.760
<v Speaker 1>up when it when it gets down to sales versus editorial,

0:39:21.840 --> 0:39:24.880
<v Speaker 1>which not doesn't happen that frequently, but it has happened.

0:39:25.480 --> 0:39:28.319
<v Speaker 1>Then the editorial will say, listen, this is a road

0:39:28.360 --> 0:39:30.160
<v Speaker 1>we don't want to go down because it is a

0:39:30.200 --> 0:39:33.600
<v Speaker 1>bad experience for our audience. They recognize what it is

0:39:33.719 --> 0:39:36.080
<v Speaker 1>right away. It is very hard to do well, and

0:39:36.160 --> 0:39:38.320
<v Speaker 1>it doesn't work for the advertiser right. It doesn't do

0:39:38.440 --> 0:39:43.520
<v Speaker 1>anyone any favors. It tells the audience we don't, we don't,

0:39:43.800 --> 0:39:46.799
<v Speaker 1>we don't value your intelligence. We don't think that you're

0:39:46.960 --> 0:39:49.480
<v Speaker 1>smart enough to realize that this is essentially an advertisement.

0:39:49.480 --> 0:39:52.719
<v Speaker 1>You're reading. Um, and the audience ends up saying, well,

0:39:53.160 --> 0:39:56.279
<v Speaker 1>if you don't value me, I don't value you, let

0:39:56.360 --> 0:39:58.839
<v Speaker 1>alone the products you're trying to sell. So I'm out

0:39:59.440 --> 0:40:02.880
<v Speaker 1>and we knew this and um, and so native advertising

0:40:02.960 --> 0:40:05.400
<v Speaker 1>is one of those things that again, if you do

0:40:05.560 --> 0:40:10.120
<v Speaker 1>it very transparently and if you are very careful, I

0:40:10.320 --> 0:40:12.360
<v Speaker 1>think you can do it well if you have a

0:40:12.480 --> 0:40:17.120
<v Speaker 1>separation of I guess the separation church and state in

0:40:17.200 --> 0:40:20.680
<v Speaker 1>a way. That's a phrase that we've used before wherein

0:40:20.880 --> 0:40:23.560
<v Speaker 1>So let's say, just just for an example, let's say,

0:40:24.239 --> 0:40:29.560
<v Speaker 1>ladies and gentlemen, that Jonathan does a show for just

0:40:30.120 --> 0:40:33.719
<v Speaker 1>your average everyday podcast, right it's text stuff does text stuff.

0:40:33.760 --> 0:40:37.120
<v Speaker 1>Episode is approached and by someone who wants him to

0:40:37.200 --> 0:40:42.520
<v Speaker 1>do some native advertising for let's see a cell phone. Sure, right,

0:40:43.040 --> 0:40:48.800
<v Speaker 1>those are popular and uh then Jonathan, with the editorial oversight,

0:40:49.360 --> 0:40:52.920
<v Speaker 1>would say, well, if we do this, I want it

0:40:53.040 --> 0:40:56.880
<v Speaker 1>to be clear this is brought to you by you

0:40:56.960 --> 0:41:00.120
<v Speaker 1>know whomever, and just say, like, so, people who list

0:41:00.120 --> 0:41:01.719
<v Speaker 1>into it from the very beginning. They know what they're

0:41:01.719 --> 0:41:05.080
<v Speaker 1>getting into and that they trust me to give them

0:41:05.239 --> 0:41:09.640
<v Speaker 1>information that is uh, that is honest. It may be

0:41:09.920 --> 0:41:12.759
<v Speaker 1>that due to that agreement there's certain things I'm not

0:41:12.840 --> 0:41:15.920
<v Speaker 1>allowed to talk about for whatever reason, But as long

0:41:15.960 --> 0:41:19.160
<v Speaker 1>as I'm completely honest upfront and just say, you know,

0:41:19.520 --> 0:41:21.800
<v Speaker 1>this is UH, this this episode is brought to you

0:41:21.880 --> 0:41:23.600
<v Speaker 1>by so and so. We're going to talk about their

0:41:23.680 --> 0:41:27.160
<v Speaker 1>product today. Here's what I have to say about it. Um,

0:41:27.920 --> 0:41:31.080
<v Speaker 1>that's that's okay. It's even better if they give you

0:41:31.480 --> 0:41:34.800
<v Speaker 1>full editorial control where you can, like you you can say, like,

0:41:35.000 --> 0:41:38.240
<v Speaker 1>can I say things that may be a little critical

0:41:38.360 --> 0:41:40.440
<v Speaker 1>of the product, as long as I'm being fair, Like

0:41:40.520 --> 0:41:44.439
<v Speaker 1>I'm not attacking, but I'm I'm bringing up concerns people

0:41:44.520 --> 0:41:47.200
<v Speaker 1>have had because if I don't do it, my listeners

0:41:47.239 --> 0:41:50.680
<v Speaker 1>will being objective being at the forefront of this with

0:41:50.960 --> 0:41:55.080
<v Speaker 1>what I love about the line of argument we're looking

0:41:55.160 --> 0:42:00.719
<v Speaker 1>at here is that the editor the publisher question is

0:42:00.760 --> 0:42:06.040
<v Speaker 1>absolutely correct. It's a new it's a more evolved form

0:42:06.680 --> 0:42:13.239
<v Speaker 1>of targeted advertising, because then the target becomes not just uh,

0:42:13.520 --> 0:42:18.480
<v Speaker 1>someone who looked at someone who googled something three times

0:42:18.520 --> 0:42:22.520
<v Speaker 1>in the past week. It becomes any audience member that

0:42:22.680 --> 0:42:26.120
<v Speaker 1>trusts you and that and then all of a sudden,

0:42:26.200 --> 0:42:30.919
<v Speaker 1>there there's this prepackaged demographic. Assuming that you have any

0:42:32.040 --> 0:42:37.320
<v Speaker 1>you know, perceived integrity and reputation, then then absolutely know

0:42:37.480 --> 0:42:41.800
<v Speaker 1>your reputation proceeds you. My I'd like to think that

0:42:41.960 --> 0:42:45.960
<v Speaker 1>people believe I have integrity. If you do not think

0:42:46.000 --> 0:42:50.040
<v Speaker 1>I have integrity, please feel free to feel free to

0:42:50.120 --> 0:42:53.840
<v Speaker 1>send an email to stuff you should know with this,

0:42:54.280 --> 0:42:57.320
<v Speaker 1>with this targeting stuff, As you said, it is difficult

0:42:57.400 --> 0:43:00.440
<v Speaker 1>to do, it can be done, It can be done well.

0:43:00.880 --> 0:43:07.399
<v Speaker 1>For example, The Daily Show under John Stewart's regime. Under

0:43:07.440 --> 0:43:11.200
<v Speaker 1>John Stewart's run on the show, Uh, they had Arby's

0:43:11.200 --> 0:43:14.160
<v Speaker 1>as a sponsor, right, And what was hilarious about it

0:43:14.320 --> 0:43:17.840
<v Speaker 1>is every time they brought up Arby's they talked massive

0:43:17.880 --> 0:43:21.320
<v Speaker 1>amounts of trash about Arby's. Yeah, but but to the

0:43:21.360 --> 0:43:26.239
<v Speaker 1>point where Arby's got the joke and they incorporated the

0:43:26.320 --> 0:43:30.160
<v Speaker 1>joke themselves on on on his last episode, there was

0:43:30.200 --> 0:43:32.720
<v Speaker 1>like a statement from arby saying we'll miss you John,

0:43:33.360 --> 0:43:35.920
<v Speaker 1>and I just thought like that's amazing, Like how many

0:43:36.000 --> 0:43:40.600
<v Speaker 1>companies do you know, yeah that would say like look

0:43:42.080 --> 0:43:46.320
<v Speaker 1>this is this. They're having fun. They're not really trying

0:43:46.480 --> 0:43:49.840
<v Speaker 1>to damage our brand. That's not what it's really about.

0:43:50.040 --> 0:43:53.120
<v Speaker 1>Let's just have fun too. I mean that's a hard

0:43:53.200 --> 0:43:56.040
<v Speaker 1>decision to make, because if you feel your brand is

0:43:56.120 --> 0:43:58.920
<v Speaker 1>under attack, then you know you want to go on

0:43:59.040 --> 0:44:01.879
<v Speaker 1>the offenses it as possible. Right. So that's the reason

0:44:01.960 --> 0:44:06.400
<v Speaker 1>why a certain bombastic cable provider hasn't just gone the

0:44:06.480 --> 0:44:09.040
<v Speaker 1>whole nine yards yet and use the monopoly Man in

0:44:09.120 --> 0:44:17.440
<v Speaker 1>Darth Vader as their sponsors, right or as their mascots. Yeah. Ben,

0:44:17.560 --> 0:44:19.200
<v Speaker 1>as it turned out, you and I talked a lot

0:44:19.320 --> 0:44:23.000
<v Speaker 1>more what about ads than we anticipated. I thought this

0:44:23.120 --> 0:44:25.239
<v Speaker 1>was gonna be like a forty minute conversation. It turned

0:44:25.239 --> 0:44:27.000
<v Speaker 1>out to be about an hour and twenty minutes, and

0:44:27.120 --> 0:44:31.360
<v Speaker 1>that's pretty long for an episode of tech Stuff. So

0:44:31.840 --> 0:44:35.760
<v Speaker 1>so in order to preserve the sanity of my listeners,

0:44:36.640 --> 0:44:41.120
<v Speaker 1>I thought we might cut it off here, post the

0:44:41.200 --> 0:44:44.680
<v Speaker 1>recording and pick up where we left off next week.

0:44:45.120 --> 0:44:48.880
<v Speaker 1>So let people know where they can find your work. Ah, Yes,

0:44:48.960 --> 0:44:52.560
<v Speaker 1>what you're waiting for the next episode of our series

0:44:52.600 --> 0:44:55.680
<v Speaker 1>on target advertising here at tech Stuff. Why not visit

0:44:55.920 --> 0:44:58.279
<v Speaker 1>stuff they don't want you to know where and you

0:44:58.360 --> 0:45:01.680
<v Speaker 1>can find tech Stuff host John it Than Strickland exploring

0:45:01.760 --> 0:45:05.520
<v Speaker 1>the darker side of technology in our show, which covers

0:45:05.760 --> 0:45:11.680
<v Speaker 1>conspiracy theories, corruption, allegations of the paranormal and more more more,

0:45:11.920 --> 0:45:14.120
<v Speaker 1>more nice is that cool? I do my own post

0:45:14.239 --> 0:45:16.640
<v Speaker 1>and that's it's good now you know that way we

0:45:17.360 --> 0:45:21.360
<v Speaker 1>decrease the load on the publication side. And guys, if

0:45:21.400 --> 0:45:24.880
<v Speaker 1>you have any suggestions for future episodes of tech Stuff,

0:45:25.000 --> 0:45:27.160
<v Speaker 1>why don't you write them to me because shouting them

0:45:27.200 --> 0:45:30.239
<v Speaker 1>out the window hasn't been helping. The email addresses tech

0:45:30.280 --> 0:45:33.360
<v Speaker 1>Stuff at health stuff works dot com. And remember you

0:45:33.400 --> 0:45:35.920
<v Speaker 1>can also get in touch with me on social networking.

0:45:36.040 --> 0:45:39.040
<v Speaker 1>You can use Twitter or Facebook, and both of those

0:45:39.880 --> 0:45:42.600
<v Speaker 1>use the handle text stuff hs W to get your

0:45:42.640 --> 0:45:46.080
<v Speaker 1>message to me, as in, use that one to direct

0:45:46.160 --> 0:45:50.200
<v Speaker 1>your message at. Don't actually use tex stuff HSW. That's mine.

0:45:50.320 --> 0:45:53.239
<v Speaker 1>Keep your filthy myths off of it. So until next time,

0:45:54.080 --> 0:45:56.080
<v Speaker 1>I hope. Yeah, guys, have a great one and I

0:45:56.080 --> 0:46:04.360
<v Speaker 1>will talk to you again about ads really send for

0:46:04.520 --> 0:46:06.840
<v Speaker 1>more on this and thousands of other topics. Is that

0:46:06.920 --> 0:46:13.440
<v Speaker 1>how stuff works dot com. Wh